loc stringlengths 82 266 | api stringlengths 90 274 | lastmod stringdate 2024-02-23 00:00:00 2025-08-28 00:00:00 | changefreq stringclasses 1
value | priority float64 0.5 0.5 | sitemappart stringclasses 268
values | locale stringclasses 1
value | bundle stringclasses 231
values | page_id stringlengths 19 186 | release stringclasses 9
values | title stringlengths 1 283 | description stringlengths 0 410 | keywords listlengths 0 142 | breadcrumbs listlengths 0 12 | html_content stringlengths 392 1.6M | page_content dict | clean_text stringlengths 1 379k | rich_text stringlengths 70 379k |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-plat-ui-timeline-component.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-plat-ui-timeline-component.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/platform-ui/store-rn-plat-ui-timeline-component.html | Timeline component release notes | Version history for the Timeline component application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - ServiceNow AI Platform UI release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/platform-ui/store-rn-plat-ui-timeline-component.html" id="bundle:store-release-notes/enus/release-notes/store/platform-ui/store-rn-plat-ui-timeline-component.html"><body id="store-rn-plat-ui-timeline-component"><main role="main"><article role="article" class="dita" id="store-rn-plat-ui-timeline-component" aria-labelledby="title_store-rn-plat-ui-timeline-component">
<h1 class="title topictitle1" id="title_store-rn-plat-ui-timeline-component">Timeline component release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Timeline component application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-plat-ui-timeline-component__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d103701e58" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 27.0.4 - June 2025</dt>
<dd class="dd" id="store-rn-plat-ui-timeline-component__latest-store-rn-plat-ui-timeline-component">Fixed: timeline breaking issue in last version.</dd>
<dt class="dt dlterm">Version 27.0.3 - February 2025</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New: New property to configure ARIA attributes</li>
<li class="li">Fixed:<ul class="ul">
<li class="li">Synchronization issue when there are more than one Timeline component</li>
<li class="li">Various minor bugs</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 26.0.2 - August 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Changed: Updated the component icon in the UI builder toolbox.</li>
<li class="li">Fixed: Minor defects.</li>
</ul>
</dd>
<dt class="dt dlterm">Version 25.0.1 - February 2024</dt>
<dd class="dd">Fixed various minor issues.</dd>
<dt class="dt dlterm">Version 24.0.5 - August 2023</dt>
<dd class="dd">
<ul class="ul" id="store-rn-plat-ui-timeline-component__ul_mt3_zmn_gyb">
<li class="li">New<ul class="ul" id="store-rn-plat-ui-timeline-component__ul_tpb_k4n_gyb">
<li class="li">Added accessibility features to support 2.1AA compatibility.</li>
<li class="li">Added features that adds the ability to add single or multiple markers on timelines by providing the timestamps where the markers should render on-load.</li>
<li class="li">If the marker functionality is enabled, users can add, replace, or clear markers on their application via the context menu or by right-clicking on the timeline.</li>
</ul></li>
<li class="li">Fixed<ul class="ul" id="store-rn-plat-ui-timeline-component__ul_pfp_44n_gyb">
<li class="li">Various fixes to address minor issues.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 23.0.1 - August 2023</dt>
<dd class="dd">
<p class="p">This version contains the ability to add single or multiple markers on timelines by providing the timestamps where the markers should render on-load. If the marker functionality is enabled, users can add, replace, or
clear markers on their application via the context menu or by right-clicking on the timeline.</p>
</dd>
<dt class="dt dlterm">Version 22.1.1 - February 2023</dt>
<dd class="dd">Fixed: Minor bug fixes</dd>
<dt class="dt dlterm">Version 22.1.0 - November 2022</dt>
<dd class="dd">
<ul class="ul" id="store-rn-plat-ui-timeline-component__ul_hmk_qx1_jwb">
<li class="li">Changed:<ul class="ul" id="store-rn-plat-ui-timeline-component__ul_imk_qx1_jwb">
<li class="li">Updates to tool tips</li>
<li class="li">"No data state" property grouping and title changes</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 22.0.5 - August 2022</dt>
<dd class="dd">Show events and information across a timeline to contextualize history or important information for an object.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - ServiceNow AI Platform UI release notes",
"topic_id": "release-notes/store/platform-ui/store-rn-plat-ui.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-plat-ui.html\">ServiceNow Store - ServiceNow AI Platform UI release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Timeline component release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2022-08-04T10:05:17.41587Z",
"Updated on": "2025-06-05T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/36033877",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/36033877",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2025-06-05",
"DC.format": "HTML5",
"DC.identifier": "store-rn-plat-ui-timeline-component",
"DC.language": null,
"DC.relation": "../../../release-notes/store/platform-ui/store-rn-plat-ui.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Timeline component application on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/platform-ui/store-rn-plat-ui-timeline-component.html",
"page_key": 36033877,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 1785,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 269
},
"related_links": [],
"search_title": null,
"title": "Timeline component release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/platform-ui/store-rn-plat-ui-timeline-component.html\" id=\"bundle:store-release-notes/enus/release-notes/store/platform-ui/store-rn-plat-ui-timeline-component.html\"><body id=\"store-rn-plat-ui-timeline-component\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-rn-plat-ui-timeline-component\" aria-labelledby=\"title_store-rn-plat-ui-timeline-component\">\n <h1 class=\"title topictitle1\" id=\"title_store-rn-plat-ui-timeline-component\">Timeline component release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the Timeline component application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-rn-plat-ui-timeline-component__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d103701e58\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 27.0.4 - June 2025</dt>\n <dd class=\"dd\" id=\"store-rn-plat-ui-timeline-component__latest-store-rn-plat-ui-timeline-component\">Fixed: timeline breaking issue in last version.</dd>\n \n \n <dt class=\"dt dlterm\">Version 27.0.3 - February 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New: New property to configure ARIA attributes</li>\n <li class=\"li\">Fixed:<ul class=\"ul\">\n <li class=\"li\">Synchronization issue when there are more than one Timeline component</li>\n <li class=\"li\">Various minor bugs</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 26.0.2 - August 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Changed: Updated the component icon in the UI builder toolbox.</li>\n <li class=\"li\">Fixed: Minor defects.</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 25.0.1 - February 2024</dt>\n <dd class=\"dd\">Fixed various minor issues.</dd>\n \n \n <dt class=\"dt dlterm\">Version 24.0.5 - August 2023</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-rn-plat-ui-timeline-component__ul_mt3_zmn_gyb\">\n <li class=\"li\">New<ul class=\"ul\" id=\"store-rn-plat-ui-timeline-component__ul_tpb_k4n_gyb\">\n <li class=\"li\">Added accessibility features to support 2.1AA compatibility.</li>\n <li class=\"li\">Added features that adds the ability to add single or multiple markers on timelines by providing the timestamps where the markers should render on-load.</li>\n <li class=\"li\">If the marker functionality is enabled, users can add, replace, or clear markers on their application via the context menu or by right-clicking on the timeline.</li>\n </ul></li>\n <li class=\"li\">Fixed<ul class=\"ul\" id=\"store-rn-plat-ui-timeline-component__ul_pfp_44n_gyb\">\n <li class=\"li\">Various fixes to address minor issues.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 23.0.1 - August 2023</dt>\n <dd class=\"dd\">\n <p class=\"p\">This version contains the ability to add single or multiple markers on timelines by providing the timestamps where the markers should render on-load. If the marker functionality is enabled, users can add, replace, or\n clear markers on their application via the context menu or by right-clicking on the timeline.</p>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 22.1.1 - February 2023</dt>\n <dd class=\"dd\">Fixed: Minor bug fixes</dd>\n \n \n <dt class=\"dt dlterm\">Version 22.1.0 - November 2022</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-rn-plat-ui-timeline-component__ul_hmk_qx1_jwb\">\n <li class=\"li\">Changed:<ul class=\"ul\" id=\"store-rn-plat-ui-timeline-component__ul_imk_qx1_jwb\">\n <li class=\"li\">Updates to tool tips</li>\n <li class=\"li\">"No data state" property grouping and title changes</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 22.0.5 - August 2022</dt>\n <dd class=\"dd\">Show events and information across a timeline to contextualize history or important information for an object.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Timeline component release notes
Version history for the Timeline component application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 27.0.4 - June 2025
Fixed: timeline breaking issue in last version.
#### Version 27.0.3 - February 2025
* New: New property to configure ARIA attributes
* Fixed:
+ Synchronization issue when there are more than one Timeline component
+ Various minor bugs
#### Version 26.0.2 - August 2024
* Changed: Updated the component icon in the UI builder toolbox.
* Fixed: Minor defects.
#### Version 25.0.1 - February 2024
Fixed various minor issues.
#### Version 24.0.5 - August 2023
* New
+ Added accessibility features to support 2.1AA compatibility.
+ Added features that adds the ability to add single or multiple markers on timelines by providing the timestamps where the markers should render on-load.
+ If the marker functionality is enabled, users can add, replace, or clear markers on their application via the context menu or by right-clicking on the timeline.
* Fixed
+ Various fixes to address minor issues.
#### Version 23.0.1 - August 2023
This version contains the ability to add single or multiple markers on timelines by providing the timestamps where the markers should render on-load. If the marker functionality is enabled, users can add, replace, or
clear markers on their application via the context menu or by right-clicking on the timeline.
#### Version 22.1.1 - February 2023
Fixed: Minor bug fixes
#### Version 22.1.0 - November 2022
* Changed:
+ Updates to tool tips
+ "No data state" property grouping and title changes
#### Version 22.0.5 - August 2022
Show events and information across a timeline to contextualize history or important information for an object.
| ---
title: Timeline component release notes
description: Version history for the Timeline component application on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - ServiceNow AI Platform UI release notes
---
# Timeline component release notes
Version history for the Timeline component application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 27.0.4 - June 2025
Fixed: timeline breaking issue in last version.
#### Version 27.0.3 - February 2025
* New: New property to configure ARIA attributes
* Fixed:
+ Synchronization issue when there are more than one Timeline component
+ Various minor bugs
#### Version 26.0.2 - August 2024
* Changed: Updated the component icon in the UI builder toolbox.
* Fixed: Minor defects.
#### Version 25.0.1 - February 2024
Fixed various minor issues.
#### Version 24.0.5 - August 2023
* New
+ Added accessibility features to support 2.1AA compatibility.
+ Added features that adds the ability to add single or multiple markers on timelines by providing the timestamps where the markers should render on-load.
+ If the marker functionality is enabled, users can add, replace, or clear markers on their application via the context menu or by right-clicking on the timeline.
* Fixed
+ Various fixes to address minor issues.
#### Version 23.0.1 - August 2023
This version contains the ability to add single or multiple markers on timelines by providing the timestamps where the markers should render on-load. If the marker functionality is enabled, users can add, replace, or
clear markers on their application via the context menu or by right-clicking on the timeline.
#### Version 22.1.1 - February 2023
Fixed: Minor bug fixes
#### Version 22.1.0 - November 2022
* Changed:
+ Updates to tool tips
+ "No data state" property grouping and title changes
#### Version 22.0.5 - August 2022
Show events and information across a timeline to contextualize history or important information for an object.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-plat-ui-ux-commons.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-plat-ui-ux-commons.html | 2025-08-21 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/platform-ui/store-rn-plat-ui-ux-commons.html | UX Commons release notes | Version history for the UX Commons application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - ServiceNow AI Platform UI release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/platform-ui/store-rn-plat-ui-ux-commons.html" id="bundle:store-release-notes/enus/release-notes/store/platform-ui/store-rn-plat-ui-ux-commons.html"><body id="store-rn-plat-ui-ux-commons"><main role="main"><article role="article" class="dita" id="store-rn-plat-ui-ux-commons" aria-labelledby="title_store-rn-plat-ui-ux-commons">
<h1 class="title topictitle1" id="title_store-rn-plat-ui-ux-commons">UX Commons release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the UX Commons application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-plat-ui-ux-commons__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d113406e62" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 27.0.2 - August 2025</dt>
<dd class="dd">
<ul class="ul" id="store-rn-plat-ui-ux-commons__ul_p45_gjd_yfc">
<li class="li">New Feature: Event Recurrence Support This release introduces robust event recurrence features that can be used in calendar and scheduling systems, enabling users to automate and manage repeating events with flexibility
and precision.</li>
<li class="li">Key Features<ul class="ul" id="store-rn-plat-ui-ux-commons__ul_d2q_hjd_yfc">
<li class="li">1. Flexible Frequency Options<ul class="ul" id="store-rn-plat-ui-ux-commons__ul_h5f_3jd_yfc">
<li class="li">Daily: Repeat every day or on selected weekdays.</li>
<li class="li">Weekly: Schedule on specific days of the week such as, every Monday and Thursday.</li>
<li class="li">Monthly: Repeat by date, such as 15th of every month, or weekday such as, second Friday.</li>
<li class="li">Yearly: Repeats yearly for a specific month, such as Repeats yearly every January on a specific date.</li>
</ul></li>
<li class="li">2. Custom Recurrence Patterns<ul class="ul" id="store-rn-plat-ui-ux-commons__ul_jx5_jjd_yfc">
<li class="li">Interval-based: Recurrence every n days/weeks/months.</li>
<li class="li">Weekday logic: Support for rules like every third Monday or last Friday of the month. Only available in presentational layer.</li>
</ul></li>
<li class="li">3. End Conditions<ul class="ul" id="store-rn-plat-ui-ux-commons__ul_qk3_njd_yfc">
<li class="li">End after N occurrences (available only in presentational layer).</li>
<li class="li">End by specific date (on).</li>
<li class="li">Never - no end date (infinite repetition).</li>
</ul></li>
<li class="li">4. Exception Handling and Overrides<ul class="ul" id="store-rn-plat-ui-ux-commons__ul_alf_4jd_yfc">
<li class="li">Exclude Specific Dates (e.g., holidays).</li>
<li class="li">Edit Individual Occurrences without affecting the entire series.</li>
</ul></li>
<li class="li">5. Summary The component creates a summary when the event details are configured.</li>
<li class="li">6. End Date Rules and Validations<ul class="ul" id="store-rn-plat-ui-ux-commons__ul_yrt_qjd_yfc">
<li class="li">Validations to Prevent Overlap with Frequency Range: <ul class="ul" id="store-rn-plat-ui-ux-commons__ul_kqh_qjd_yfc">
<li class="li">Daily: To Date must align with daily frequency window.</li>
<li class="li">Weekly: To Date must not exceed the specified weekly span.</li>
<li class="li">Monthly: Ensure To Date stays within intended monthly recurrence.</li>
<li class="li">Yearly: Prevent overlap across multiple years unintentionally.</li>
</ul>
</li>
</ul></li>
</ul></li>
<li class="li">Accessibility<ul class="ul" id="store-rn-plat-ui-ux-commons__ul_rfx_sjd_yfc">
<li class="li">WCAG 2.1 AA Compliant: Fully accessible for inclusive experiences.</li>
<li class="li">Localization Support: Date and time patterns adapt to regional formats.</li>
<li class="li">Preset and Controller Compatible: Designed to work seamlessly with or without a preset.</li>
</ul></li>
<li class="li">Impact This release significantly improves the scheduling component's utility, enabling smarter automation of recurring events and reducing manual overhead for users.</li>
</ul>
</dd>
<dt class="dt dlterm">Version 24.6.0 - August 2024</dt>
<dd class="dd" id="store-rn-plat-ui-ux-commons__latest-store-rn-plat-ui-ux-commons">Unified controller provides integration between the node map component and the CMDB Unified Map.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"enus"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - ServiceNow AI Platform UI release notes",
"topic_id": "release-notes/store/platform-ui/store-rn-plat-ui.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-plat-ui.html\">ServiceNow Store - ServiceNow AI Platform UI release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">UX Commons release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2024-08-01T12:10:29.173454Z",
"Updated on": "2025-07-31T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/48973085",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/48973085",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2025-07-31T16:22:15-08:00",
"DC.format": "HTML5",
"DC.identifier": "store-rn-plat-ui-ux-commons",
"DC.language": null,
"DC.relation": "../../../release-notes/store/platform-ui/store-rn-plat-ui.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the UX Commons application on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/platform-ui/store-rn-plat-ui-ux-commons.html",
"page_key": 48973085,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 2331,
"img_count": 0,
"read_time": 2,
"video_links": [
""
],
"word_count": 336
},
"related_links": [],
"search_title": null,
"title": "UX Commons release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/platform-ui/store-rn-plat-ui-ux-commons.html\" id=\"bundle:store-release-notes/enus/release-notes/store/platform-ui/store-rn-plat-ui-ux-commons.html\"><body id=\"store-rn-plat-ui-ux-commons\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-rn-plat-ui-ux-commons\" aria-labelledby=\"title_store-rn-plat-ui-ux-commons\">\n <h1 class=\"title topictitle1\" id=\"title_store-rn-plat-ui-ux-commons\">UX Commons release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the UX Commons application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-rn-plat-ui-ux-commons__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d113406e62\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 27.0.2 - August 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-rn-plat-ui-ux-commons__ul_p45_gjd_yfc\">\n <li class=\"li\">New Feature: Event Recurrence Support This release introduces robust event recurrence features that can be used in calendar and scheduling systems, enabling users to automate and manage repeating events with flexibility\n and precision.</li>\n <li class=\"li\">Key Features<ul class=\"ul\" id=\"store-rn-plat-ui-ux-commons__ul_d2q_hjd_yfc\">\n <li class=\"li\">1. Flexible Frequency Options<ul class=\"ul\" id=\"store-rn-plat-ui-ux-commons__ul_h5f_3jd_yfc\">\n <li class=\"li\">Daily: Repeat every day or on selected weekdays.</li>\n <li class=\"li\">Weekly: Schedule on specific days of the week such as, every Monday and Thursday.</li>\n <li class=\"li\">Monthly: Repeat by date, such as 15th of every month, or weekday such as, second Friday.</li>\n <li class=\"li\">Yearly: Repeats yearly for a specific month, such as Repeats yearly every January on a specific date.</li>\n </ul></li>\n <li class=\"li\">2. Custom Recurrence Patterns<ul class=\"ul\" id=\"store-rn-plat-ui-ux-commons__ul_jx5_jjd_yfc\">\n <li class=\"li\">Interval-based: Recurrence every n days/weeks/months.</li>\n <li class=\"li\">Weekday logic: Support for rules like every third Monday or last Friday of the month. Only available in presentational layer.</li>\n </ul></li>\n <li class=\"li\">3. End Conditions<ul class=\"ul\" id=\"store-rn-plat-ui-ux-commons__ul_qk3_njd_yfc\">\n <li class=\"li\">End after N occurrences (available only in presentational layer).</li>\n <li class=\"li\">End by specific date (on).</li>\n <li class=\"li\">Never - no end date (infinite repetition).</li>\n </ul></li>\n <li class=\"li\">4. Exception Handling and Overrides<ul class=\"ul\" id=\"store-rn-plat-ui-ux-commons__ul_alf_4jd_yfc\">\n <li class=\"li\">Exclude Specific Dates (e.g., holidays).</li>\n <li class=\"li\">Edit Individual Occurrences without affecting the entire series.</li>\n </ul></li>\n <li class=\"li\">5. Summary The component creates a summary when the event details are configured.</li>\n <li class=\"li\">6. End Date Rules and Validations<ul class=\"ul\" id=\"store-rn-plat-ui-ux-commons__ul_yrt_qjd_yfc\">\n <li class=\"li\">Validations to Prevent Overlap with Frequency Range: <ul class=\"ul\" id=\"store-rn-plat-ui-ux-commons__ul_kqh_qjd_yfc\">\n <li class=\"li\">Daily: To Date must align with daily frequency window.</li>\n <li class=\"li\">Weekly: To Date must not exceed the specified weekly span.</li>\n <li class=\"li\">Monthly: Ensure To Date stays within intended monthly recurrence.</li>\n <li class=\"li\">Yearly: Prevent overlap across multiple years unintentionally.</li>\n </ul>\n </li>\n </ul></li>\n </ul></li>\n <li class=\"li\">Accessibility<ul class=\"ul\" id=\"store-rn-plat-ui-ux-commons__ul_rfx_sjd_yfc\">\n <li class=\"li\">WCAG 2.1 AA Compliant: Fully accessible for inclusive experiences.</li>\n <li class=\"li\">Localization Support: Date and time patterns adapt to regional formats.</li>\n <li class=\"li\">Preset and Controller Compatible: Designed to work seamlessly with or without a preset.</li>\n </ul></li>\n <li class=\"li\">Impact This release significantly improves the scheduling component's utility, enabling smarter automation of recurring events and reducing manual overhead for users.</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 24.6.0 - August 2024</dt>\n <dd class=\"dd\" id=\"store-rn-plat-ui-ux-commons__latest-store-rn-plat-ui-ux-commons\">Unified controller provides integration between the node map component and the CMDB Unified Map.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # UX Commons release notes
Version history for the UX Commons application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 27.0.2 - August 2025
* New Feature: Event Recurrence Support This release introduces robust event recurrence features that can be used in calendar and scheduling systems, enabling users to automate and manage repeating events with flexibility
and precision.
* Key Features
+ 1. Flexible Frequency Options
- Daily: Repeat every day or on selected weekdays.
- Weekly: Schedule on specific days of the week such as, every Monday and Thursday.
- Monthly: Repeat by date, such as 15th of every month, or weekday such as, second Friday.
- Yearly: Repeats yearly for a specific month, such as Repeats yearly every January on a specific date.
+ 2. Custom Recurrence Patterns
- Interval-based: Recurrence every n days/weeks/months.
- Weekday logic: Support for rules like every third Monday or last Friday of the month. Only available in presentational layer.
+ 3. End Conditions
- End after N occurrences (available only in presentational layer).
- End by specific date (on).
- Never - no end date (infinite repetition).
+ 4. Exception Handling and Overrides
- Exclude Specific Dates (e.g., holidays).
- Edit Individual Occurrences without affecting the entire series.
+ 5. Summary The component creates a summary when the event details are configured.
+ 6. End Date Rules and Validations
- Validations to Prevent Overlap with Frequency Range:
* Daily: To Date must align with daily frequency window.
* Weekly: To Date must not exceed the specified weekly span.
* Monthly: Ensure To Date stays within intended monthly recurrence.
* Yearly: Prevent overlap across multiple years unintentionally.
* Accessibility
+ WCAG 2.1 AA Compliant: Fully accessible for inclusive experiences.
+ Localization Support: Date and time patterns adapt to regional formats.
+ Preset and Controller Compatible: Designed to work seamlessly with or without a preset.
* Impact This release significantly improves the scheduling component's utility, enabling smarter automation of recurring events and reducing manual overhead for users.
#### Version 24.6.0 - August 2024
Unified controller provides integration between the node map component and the CMDB Unified Map.
| ---
title: UX Commons release notes
description: Version history for the UX Commons application on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - ServiceNow AI Platform UI release notes
---
# UX Commons release notes
Version history for the UX Commons application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 27.0.2 - August 2025
* New Feature: Event Recurrence Support This release introduces robust event recurrence features that can be used in calendar and scheduling systems, enabling users to automate and manage repeating events with flexibility
and precision.
* Key Features
+ 1. Flexible Frequency Options
- Daily: Repeat every day or on selected weekdays.
- Weekly: Schedule on specific days of the week such as, every Monday and Thursday.
- Monthly: Repeat by date, such as 15th of every month, or weekday such as, second Friday.
- Yearly: Repeats yearly for a specific month, such as Repeats yearly every January on a specific date.
+ 2. Custom Recurrence Patterns
- Interval-based: Recurrence every n days/weeks/months.
- Weekday logic: Support for rules like every third Monday or last Friday of the month. Only available in presentational layer.
+ 3. End Conditions
- End after N occurrences (available only in presentational layer).
- End by specific date (on).
- Never - no end date (infinite repetition).
+ 4. Exception Handling and Overrides
- Exclude Specific Dates (e.g., holidays).
- Edit Individual Occurrences without affecting the entire series.
+ 5. Summary The component creates a summary when the event details are configured.
+ 6. End Date Rules and Validations
- Validations to Prevent Overlap with Frequency Range:
* Daily: To Date must align with daily frequency window.
* Weekly: To Date must not exceed the specified weekly span.
* Monthly: Ensure To Date stays within intended monthly recurrence.
* Yearly: Prevent overlap across multiple years unintentionally.
* Accessibility
+ WCAG 2.1 AA Compliant: Fully accessible for inclusive experiences.
+ Localization Support: Date and time patterns adapt to regional formats.
+ Preset and Controller Compatible: Designed to work seamlessly with or without a preset.
* Impact This release significantly improves the scheduling component's utility, enabling smarter automation of recurring events and reducing manual overhead for users.
#### Version 24.6.0 - August 2024
Unified controller provides integration between the node map component and the CMDB Unified Map.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-plat-ui-workspace-app-shell.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-plat-ui-workspace-app-shell.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/platform-ui/store-rn-plat-ui-workspace-app-shell.html | Workspace App Shell release notes | Version history for the Workspace App Shell application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - ServiceNow AI Platform UI release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/platform-ui/store-rn-plat-ui-workspace-app-shell.html" id="bundle:store-release-notes/enus/release-notes/store/platform-ui/store-rn-plat-ui-workspace-app-shell.html"><body id="store-rn-plat-ui-workspace-app-shell"><main role="main"><article role="article" class="dita" id="store-rn-plat-ui-workspace-app-shell" aria-labelledby="title_store-rn-plat-ui-workspace-app-shell">
<h1 class="title topictitle1" id="title_store-rn-plat-ui-workspace-app-shell">Workspace App Shell release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Workspace App Shell application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-plat-ui-workspace-app-shell__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d605290e58" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 28.0.7 - August 2025</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Introduced a new Seismic component, utility panel designed to support dynamic utility panel experiences.<ul class="ul" id="store-rn-plat-ui-workspace-app-shell__ul_trd_43d_yfc">
<li class="li">The utility panel is rendered only when utility content is configured on the page, ensuring a clean and contextual UI.</li>
<li class="li">Visibility controls are available to conditionally display the panel based on page setup or user interactions on left side of the UI.</li>
</ul></li>
<li class="li">This component improves layout adaptability while maintaining a streamlined interface.</li>
</ul>
</dd>
<dt class="dt dlterm">Version 27.0.3 - July 2025</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Bug Fixes and Improvements:<ul class="ul" id="store-rn-plat-ui-workspace-app-shell__ul_cqx_5b2_wfc">
<li class="li">Breadcrumb Not Updating on Direct URL Navigation:<ul class="ul" id="store-rn-plat-ui-workspace-app-shell__ul_mqx_5b2_wfc">
<li class="li">Issue: Navigating directly to the list page via URL did not update the breadcrumb trail correctly.</li>
<li class="li">Fix: The breadcrumb now correctly reflects the navigation path when accessing the list page through direct URL entry.</li>
</ul>
</li>
<li class="li">API Passive Navigation with Redirect Fails to Load: Fix: The navigation logic has been corrected to ensure that passive navigation with redirect functions as expected.</li>
<li class="li">Duplicate Chat Shell in DOM: Issue: A duplicate chat shell component was being rendered in the DOM in version 27.0.2, causing UI duplication and potential performance impact.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 24.5.0 - July 2025</dt>
<dd class="dd">Bug Fix: Breadcrumb Not Displayed When Navigating Between Pages: Resolved an issue where the breadcrumb navigation would not appear when switching between two pages or opening a record in full details view. This fix
ensures consistent breadcrumb visibility across navigation flows, improving user orientation and usability.</dd>
<dt class="dt dlterm">Version 24.4.8 - May 2025</dt>
<dd class="dd" id="store-rn-plat-ui-workspace-app-shell__latest-store-rn-plat-ui-workspace-app-shell">Fixed the incorrect breadcrumb item issue in Common Page templates.</dd>
<dt class="dt dlterm">Version 27.0.2 - March 2025</dt>
<dd class="dd">Fixed an issue where Cancel button on Record page stopped working in YFixed an issue to address race condition between scripted extension and screen Titles.</dd>
<dt class="dt dlterm">Version 27.0.1 - February 2025</dt>
<dd class="dd">New: Ability to resize chat shell.</dd>
<dt class="dt dlterm">Version 24.4.2 - November 2024</dt>
<dd class="dd">Minor bug fixes.</dd>
<dt class="dt dlterm">Version 24.4.1 - August 2024</dt>
<dd class="dd">New: You may hide the app shell search bar on the portal. This is configurable per-page.</dd>
<dt class="dt dlterm">Version 24.0.5 - August 2023</dt>
<dd class="dd">New: Ability to collapse and expand L2 in Breadcrumb App Shell.</dd>
<dt class="dt dlterm">Version 22.1.5 - December 2022</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Fixed:<ul class="ul" id="store-rn-plat-ui-workspace-app-shell__ul_fqw_zt3_mxb">
<li class="li">Hide/Show L2 slot based on selected L1 item.</li>
<li class="li">L2 slot to show/hide based on page route.</li>
<li class="li">Dynamic content for L2 slot based on selected L1</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 22.1.4 - November 2022</dt>
<dd class="dd">This app shell focus' on workspace experiences for agents to view and resolve multiple records at the same time.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - ServiceNow AI Platform UI release notes",
"topic_id": "release-notes/store/platform-ui/store-rn-plat-ui.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-plat-ui.html\">ServiceNow Store - ServiceNow AI Platform UI release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Workspace App Shell release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2022-11-01T23:01:06.204272Z",
"Updated on": "2025-07-31T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/37358216",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/37358216",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2025-07-31",
"DC.format": "HTML5",
"DC.identifier": "store-rn-plat-ui-workspace-app-shell",
"DC.language": null,
"DC.relation": "../../../release-notes/store/platform-ui/store-rn-plat-ui.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Workspace App Shell application on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/platform-ui/store-rn-plat-ui-workspace-app-shell.html",
"page_key": 37358216,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 2673,
"img_count": 0,
"read_time": 2,
"video_links": [
""
],
"word_count": 413
},
"related_links": [],
"search_title": null,
"title": "Workspace App Shell release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/platform-ui/store-rn-plat-ui-workspace-app-shell.html\" id=\"bundle:store-release-notes/enus/release-notes/store/platform-ui/store-rn-plat-ui-workspace-app-shell.html\"><body id=\"store-rn-plat-ui-workspace-app-shell\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-rn-plat-ui-workspace-app-shell\" aria-labelledby=\"title_store-rn-plat-ui-workspace-app-shell\">\n <h1 class=\"title topictitle1\" id=\"title_store-rn-plat-ui-workspace-app-shell\">Workspace App Shell release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the Workspace App Shell application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-rn-plat-ui-workspace-app-shell__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d605290e58\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 28.0.7 - August 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Introduced a new Seismic component, utility panel designed to support dynamic utility panel experiences.<ul class=\"ul\" id=\"store-rn-plat-ui-workspace-app-shell__ul_trd_43d_yfc\">\n <li class=\"li\">The utility panel is rendered only when utility content is configured on the page, ensuring a clean and contextual UI.</li>\n <li class=\"li\">Visibility controls are available to conditionally display the panel based on page setup or user interactions on left side of the UI.</li>\n </ul></li>\n <li class=\"li\">This component improves layout adaptability while maintaining a streamlined interface.</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 27.0.3 - July 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Bug Fixes and Improvements:<ul class=\"ul\" id=\"store-rn-plat-ui-workspace-app-shell__ul_cqx_5b2_wfc\">\n <li class=\"li\">Breadcrumb Not Updating on Direct URL Navigation:<ul class=\"ul\" id=\"store-rn-plat-ui-workspace-app-shell__ul_mqx_5b2_wfc\">\n <li class=\"li\">Issue: Navigating directly to the list page via URL did not update the breadcrumb trail correctly.</li>\n <li class=\"li\">Fix: The breadcrumb now correctly reflects the navigation path when accessing the list page through direct URL entry.</li>\n </ul>\n </li>\n <li class=\"li\">API Passive Navigation with Redirect Fails to Load: Fix: The navigation logic has been corrected to ensure that passive navigation with redirect functions as expected.</li>\n <li class=\"li\">Duplicate Chat Shell in DOM: Issue: A duplicate chat shell component was being rendered in the DOM in version 27.0.2, causing UI duplication and potential performance impact.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 24.5.0 - July 2025</dt>\n <dd class=\"dd\">Bug Fix: Breadcrumb Not Displayed When Navigating Between Pages: Resolved an issue where the breadcrumb navigation would not appear when switching between two pages or opening a record in full details view. This fix\n ensures consistent breadcrumb visibility across navigation flows, improving user orientation and usability.</dd>\n \n \n <dt class=\"dt dlterm\">Version 24.4.8 - May 2025</dt>\n <dd class=\"dd\" id=\"store-rn-plat-ui-workspace-app-shell__latest-store-rn-plat-ui-workspace-app-shell\">Fixed the incorrect breadcrumb item issue in Common Page templates.</dd>\n \n \n <dt class=\"dt dlterm\">Version 27.0.2 - March 2025</dt>\n <dd class=\"dd\">Fixed an issue where Cancel button on Record page stopped working in YFixed an issue to address race condition between scripted extension and screen Titles.</dd>\n \n \n <dt class=\"dt dlterm\">Version 27.0.1 - February 2025</dt>\n <dd class=\"dd\">New: Ability to resize chat shell.</dd>\n \n \n <dt class=\"dt dlterm\">Version 24.4.2 - November 2024</dt>\n <dd class=\"dd\">Minor bug fixes.</dd>\n \n \n <dt class=\"dt dlterm\">Version 24.4.1 - August 2024</dt>\n <dd class=\"dd\">New: You may hide the app shell search bar on the portal. This is configurable per-page.</dd>\n \n \n <dt class=\"dt dlterm\">Version 24.0.5 - August 2023</dt>\n <dd class=\"dd\">New: Ability to collapse and expand L2 in Breadcrumb App Shell.</dd>\n \n \n <dt class=\"dt dlterm\">Version 22.1.5 - December 2022</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-rn-plat-ui-workspace-app-shell__ul_fqw_zt3_mxb\">\n <li class=\"li\">Hide/Show L2 slot based on selected L1 item.</li>\n <li class=\"li\">L2 slot to show/hide based on page route.</li>\n <li class=\"li\">Dynamic content for L2 slot based on selected L1</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 22.1.4 - November 2022</dt>\n <dd class=\"dd\">This app shell focus' on workspace experiences for agents to view and resolve multiple records at the same time.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Workspace App Shell release notes
Version history for the Workspace App Shell application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 28.0.7 - August 2025
* Introduced a new Seismic component, utility panel designed to support dynamic utility panel experiences.
+ The utility panel is rendered only when utility content is configured on the page, ensuring a clean and contextual UI.
+ Visibility controls are available to conditionally display the panel based on page setup or user interactions on left side of the UI.
* This component improves layout adaptability while maintaining a streamlined interface.
#### Version 27.0.3 - July 2025
* Bug Fixes and Improvements:
+ Breadcrumb Not Updating on Direct URL Navigation:
- Issue: Navigating directly to the list page via URL did not update the breadcrumb trail correctly.
- Fix: The breadcrumb now correctly reflects the navigation path when accessing the list page through direct URL entry.
+ API Passive Navigation with Redirect Fails to Load: Fix: The navigation logic has been corrected to ensure that passive navigation with redirect functions as expected.
+ Duplicate Chat Shell in DOM: Issue: A duplicate chat shell component was being rendered in the DOM in version 27.0.2, causing UI duplication and potential performance impact.
#### Version 24.5.0 - July 2025
Bug Fix: Breadcrumb Not Displayed When Navigating Between Pages: Resolved an issue where the breadcrumb navigation would not appear when switching between two pages or opening a record in full details view. This fix
ensures consistent breadcrumb visibility across navigation flows, improving user orientation and usability.
#### Version 24.4.8 - May 2025
Fixed the incorrect breadcrumb item issue in Common Page templates.
#### Version 27.0.2 - March 2025
Fixed an issue where Cancel button on Record page stopped working in YFixed an issue to address race condition between scripted extension and screen Titles.
#### Version 27.0.1 - February 2025
New: Ability to resize chat shell.
#### Version 24.4.2 - November 2024
Minor bug fixes.
#### Version 24.4.1 - August 2024
New: You may hide the app shell search bar on the portal. This is configurable per-page.
#### Version 24.0.5 - August 2023
New: Ability to collapse and expand L2 in Breadcrumb App Shell.
#### Version 22.1.5 - December 2022
* Fixed:
+ Hide/Show L2 slot based on selected L1 item.
+ L2 slot to show/hide based on page route.
+ Dynamic content for L2 slot based on selected L1
#### Version 22.1.4 - November 2022
This app shell focus' on workspace experiences for agents to view and resolve multiple records at the same time.
| ---
title: Workspace App Shell release notes
description: Version history for the Workspace App Shell application on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - ServiceNow AI Platform UI release notes
---
# Workspace App Shell release notes
Version history for the Workspace App Shell application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 28.0.7 - August 2025
* Introduced a new Seismic component, utility panel designed to support dynamic utility panel experiences.
+ The utility panel is rendered only when utility content is configured on the page, ensuring a clean and contextual UI.
+ Visibility controls are available to conditionally display the panel based on page setup or user interactions on left side of the UI.
* This component improves layout adaptability while maintaining a streamlined interface.
#### Version 27.0.3 - July 2025
* Bug Fixes and Improvements:
+ Breadcrumb Not Updating on Direct URL Navigation:
- Issue: Navigating directly to the list page via URL did not update the breadcrumb trail correctly.
- Fix: The breadcrumb now correctly reflects the navigation path when accessing the list page through direct URL entry.
+ API Passive Navigation with Redirect Fails to Load: Fix: The navigation logic has been corrected to ensure that passive navigation with redirect functions as expected.
+ Duplicate Chat Shell in DOM: Issue: A duplicate chat shell component was being rendered in the DOM in version 27.0.2, causing UI duplication and potential performance impact.
#### Version 24.5.0 - July 2025
Bug Fix: Breadcrumb Not Displayed When Navigating Between Pages: Resolved an issue where the breadcrumb navigation would not appear when switching between two pages or opening a record in full details view. This fix
ensures consistent breadcrumb visibility across navigation flows, improving user orientation and usability.
#### Version 24.4.8 - May 2025
Fixed the incorrect breadcrumb item issue in Common Page templates.
#### Version 27.0.2 - March 2025
Fixed an issue where Cancel button on Record page stopped working in YFixed an issue to address race condition between scripted extension and screen Titles.
#### Version 27.0.1 - February 2025
New: Ability to resize chat shell.
#### Version 24.4.2 - November 2024
Minor bug fixes.
#### Version 24.4.1 - August 2024
New: You may hide the app shell search bar on the portal. This is configurable per-page.
#### Version 24.0.5 - August 2023
New: Ability to collapse and expand L2 in Breadcrumb App Shell.
#### Version 22.1.5 - December 2022
* Fixed:
+ Hide/Show L2 slot based on selected L1 item.
+ L2 slot to show/hide based on page route.
+ Dynamic content for L2 slot based on selected L1
#### Version 22.1.4 - November 2022
This app shell focus' on workspace experiences for agents to view and resolve multiple records at the same time.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-plat-ui.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-plat-ui.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/platform-ui/store-rn-plat-ui.html | ServiceNow Store - ServiceNow AI Platform UI release notes | The ServiceNow Store contains ServiceNow AI Platform UI products. | [] | [
"ServiceNow Store release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/platform-ui/store-rn-plat-ui.html" id="bundle:store-release-notes/enus/release-notes/store/platform-ui/store-rn-plat-ui.html"><body id="store-rn-plat-ui"><main role="main"><article role="article" class="dita" id="store-rn-plat-ui" aria-labelledby="title_store-rn-plat-ui">
<h1 class="title topictitle1" id="title_store-rn-plat-ui"><span class="ph">ServiceNow Store</span> - <span class="ph">ServiceNow AI Platform</span> UI release notes</h1>
<div class="body refbody"><p class="shortdesc">The <span class="ph">ServiceNow Store</span> contains <span class="ph">ServiceNow AI Platform</span> UI products.</p>
<section class="section" id="store-rn-plat-ui__section_cm2_mwf_ygb">
<span class="ph">Visit the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a> website to
view all the available apps and for information about submitting requests to the
store.</span>
</section>
<section class="section" id="store-rn-plat-ui__section_k4v_xcj_z3b"><h2 id="d181958e60" class="title sectiontitle">Read <span class="ph">ServiceNow AI Platform</span> User Interface
documentation in one place</h2>
<p class="p">The <span class="ph">ServiceNow Store</span>
<span class="ph">ServiceNow AI Platform</span> User Interface
documentation is now in the release family sections of the <span class="ph">ServiceNow</span> Product Documentation site.
To read about <span class="ph">ServiceNow AI Platform</span> UI features
from the <span class="ph">ServiceNow Store</span> and the family
releases, navigate to the <a class="xref" href="https://docs.servicenow.com/">Product Documentation site homepage</a> and select your release
family.</p>
</section>
</div>
<nav role="navigation"><dt class="ullinks"></dt><dd class="ullinks"><ul class="ullinks"><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/platform-ui/store-rn-plate-adoptionsvs-guidedsetup.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-plate-adoptionsvs-guidedsetup.html">Adoption Services Guided Setup release notes</a><p class="shortdesc">Version history for the Adoption Services guided setup on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/platform-ui/store-rn-plat-ui-appt-calendar-component.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-plat-ui-appt-calendar-component.html">Appointment calendar component release notes</a><p class="shortdesc">Version history for the Appointment calendar component application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/platform-ui/store-rn-plat-ui-audio-player-component.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-plat-ui-audio-player-component.html">Audio player component release notes</a><p class="shortdesc">Version history for the Audio player component application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/platform-ui/store-rn-plat-ui-calendar-component.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-plat-ui-calendar-component.html">Calendar component release notes</a><p class="shortdesc">Version history for the Calendar component application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/platform-ui/store-rn-plat-ui-carousel-component.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-plat-ui-carousel-component.html">Carousel component release notes</a><p class="shortdesc">Version history for the Carousel component application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/platform-capabilities/store-platcap-rn-checklist-component.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-capabilities/store-platcap-rn-checklist-component.html">Checklist Component release notes</a><p class="shortdesc">Version history for the Checklist Component application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/platform-app-engine/store-rn-plat-app-common-page-templates.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-app-engine/store-rn-plat-app-common-page-templates.html">Common Page Templates release notes</a><p class="shortdesc">Version history for the Common Page Templates application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/platform-ui/store-rn-plat-ui-contact-card-component.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-plat-ui-contact-card-component.html">Contact card component release notes</a><p class="shortdesc">Version history for the Contact card component application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/platform-ui/store-rn-digital-signature-api.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-digital-signature-api.html">Digital Signature API release notes</a><p class="shortdesc">Version history for the Digital Signature API application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/platform-ui/store-rn-plat-ui-digital-signature-component.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-plat-ui-digital-signature-component.html">Digital signature component release notes</a><p class="shortdesc">Version history for the Digital signature component application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/platform-ui/store-rn-plat-ui-document-display-component.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-plat-ui-document-display-component.html">Document display component release notes</a><p class="shortdesc">Version history for the Document display component application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/platform-ui/store-rn-platui-guided-setup.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-platui-guided-setup.html">Guided Setup release notes</a><p class="shortdesc">Version history for the <span class="ph">Guided Setup</span> application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/platform-ui/store-rn-plat-ui-header-app-shell.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-plat-ui-header-app-shell.html">Header App Shell release notes</a><p class="shortdesc">Version history for the Header App Shell application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/platform-ui/store-rn-plat-ui-kanban-board-component.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-plat-ui-kanban-board-component.html">Kanban board component release notes</a><p class="shortdesc">Version history for the Kanban board component application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/platform-ui/store-rn-plat-ui-node-map-experience.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-plat-ui-node-map-experience.html">Node map Experience Component release notes</a><p class="shortdesc">Version history for the Node map Experience Component application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/platform-ui/par-rn-guided-tours.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-ui/par-rn-guided-tours.html">Performance Analytics Content Pack - Guided Tours release notes</a><p class="shortdesc">Version history for the <span class="ph">Performance Analytics</span> Content Pack - Guided Tours on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/platform-ui/store-rn-plat-ui-portal-nav-demo.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-plat-ui-portal-nav-demo.html">Portal navigation demo release notes</a><p class="shortdesc">Version history for the Portal navigation demo application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/platform-ui/store-rn-plat-ui-portal-next-experience-theme.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-plat-ui-portal-next-experience-theme.html">Portal Next Experience Theme release notes</a><p class="shortdesc">Version history for the Portal Next Experience Theme application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/platform-ui/store-rn-plat-ui-quick-filter-component.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-plat-ui-quick-filter-component.html">Quick filter component release notes release notes</a><p class="shortdesc">Version history for the Quick filter component on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/platform-ui/store-rn-plat-ui-record-lookup-connected-component.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-plat-ui-record-lookup-connected-component.html">Record lookup connected component release notes</a><p class="shortdesc">Version history for the Record lookup connected component application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/platform-ui/store-rn-plat-ui-resizeable-panes-component.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-plat-ui-resizeable-panes-component.html">Resizable panes component release notes</a><p class="shortdesc">Version history for the Resizable panes component application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/platform-ui/store-rn-plat-ui-theme-builder.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-plat-ui-theme-builder.html">Theme Builder release notes</a><p class="shortdesc">Version history for the Theme Builder application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/platform-ui/store-rn-plat-ui-timeline-component.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-plat-ui-timeline-component.html">Timeline component release notes</a><p class="shortdesc">Version history for the Timeline component application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/platform-ui/store-rn-plat-ui-ux-commons.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-plat-ui-ux-commons.html">UX Commons release notes</a><p class="shortdesc">Version history for the UX Commons application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/platform-ui/store-rn-plat-ui-workspace-app-shell.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-plat-ui-workspace-app-shell.html">Workspace App Shell release notes</a><p class="shortdesc">Version history for the Workspace App Shell application on the <span class="ph">ServiceNow Store</span>.</p></li></ul></dd></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">ServiceNow Store - ServiceNow AI Platform UI release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2019-04-18T00:00:00Z",
"Initial upload": "2019-04-18T00:00:00Z",
"Updated on": "2025-06-05T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/11413947",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/11413947",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2019-04-18T11:29:39-07:00",
"DC.date.modified": "2025-06-05",
"DC.format": "HTML5",
"DC.identifier": "store-rn-plat-ui",
"DC.language": null,
"DC.relation": "../../../release-notes/store/sn-store-release-notes.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "The ServiceNow Store contains ServiceNow AI Platform UI products.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/platform-ui/store-rn-plat-ui.html",
"page_key": 11413947,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 3746,
"img_count": 0,
"read_time": 3,
"video_links": [
""
],
"word_count": 540
},
"related_links": [],
"search_title": null,
"title": "ServiceNow Store - ServiceNow AI Platform UI release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/platform-ui/store-rn-plat-ui.html\" id=\"bundle:store-release-notes/enus/release-notes/store/platform-ui/store-rn-plat-ui.html\"><body id=\"store-rn-plat-ui\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-rn-plat-ui\" aria-labelledby=\"title_store-rn-plat-ui\">\n <h1 class=\"title topictitle1\" id=\"title_store-rn-plat-ui\"><span class=\"ph\">ServiceNow Store</span> - <span class=\"ph\">ServiceNow AI Platform</span> UI release notes</h1>\n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">The <span class=\"ph\">ServiceNow Store</span> contains <span class=\"ph\">ServiceNow AI Platform</span> UI products.</p>\n <section class=\"section\" id=\"store-rn-plat-ui__section_cm2_mwf_ygb\">\n <span class=\"ph\">Visit the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a> website to\n view all the available apps and for information about submitting requests to the\n store.</span>\n </section>\n <section class=\"section\" id=\"store-rn-plat-ui__section_k4v_xcj_z3b\"><h2 id=\"d181958e60\" class=\"title sectiontitle\">Read <span class=\"ph\">ServiceNow AI Platform</span> User Interface\n documentation in one place</h2>\n \n <p class=\"p\">The <span class=\"ph\">ServiceNow Store</span>\n <span class=\"ph\">ServiceNow AI Platform</span> User Interface\n documentation is now in the release family sections of the <span class=\"ph\">ServiceNow</span> Product Documentation site.\n To read about <span class=\"ph\">ServiceNow AI Platform</span> UI features\n from the <span class=\"ph\">ServiceNow Store</span> and the family\n releases, navigate to the <a class=\"xref\" href=\"https://docs.servicenow.com/\">Product Documentation site homepage</a> and select your release\n family.</p>\n </section>\n \n </div>\n<nav role=\"navigation\"><dt class=\"ullinks\"></dt><dd class=\"ullinks\"><ul class=\"ullinks\"><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/platform-ui/store-rn-plate-adoptionsvs-guidedsetup.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-plate-adoptionsvs-guidedsetup.html\">Adoption Services Guided Setup release notes</a><p class=\"shortdesc\">Version history for the Adoption Services guided setup on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/platform-ui/store-rn-plat-ui-appt-calendar-component.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-plat-ui-appt-calendar-component.html\">Appointment calendar component release notes</a><p class=\"shortdesc\">Version history for the Appointment calendar component application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/platform-ui/store-rn-plat-ui-audio-player-component.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-plat-ui-audio-player-component.html\">Audio player component release notes</a><p class=\"shortdesc\">Version history for the Audio player component application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/platform-ui/store-rn-plat-ui-calendar-component.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-plat-ui-calendar-component.html\">Calendar component release notes</a><p class=\"shortdesc\">Version history for the Calendar component application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/platform-ui/store-rn-plat-ui-carousel-component.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-plat-ui-carousel-component.html\">Carousel component release notes</a><p class=\"shortdesc\">Version history for the Carousel component application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/platform-capabilities/store-platcap-rn-checklist-component.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-capabilities/store-platcap-rn-checklist-component.html\">Checklist Component release notes</a><p class=\"shortdesc\">Version history for the Checklist Component application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/platform-app-engine/store-rn-plat-app-common-page-templates.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-app-engine/store-rn-plat-app-common-page-templates.html\">Common Page Templates release notes</a><p class=\"shortdesc\">Version history for the Common Page Templates application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/platform-ui/store-rn-plat-ui-contact-card-component.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-plat-ui-contact-card-component.html\">Contact card component release notes</a><p class=\"shortdesc\">Version history for the Contact card component application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/platform-ui/store-rn-digital-signature-api.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-digital-signature-api.html\">Digital Signature API release notes</a><p class=\"shortdesc\">Version history for the Digital Signature API application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/platform-ui/store-rn-plat-ui-digital-signature-component.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-plat-ui-digital-signature-component.html\">Digital signature component release notes</a><p class=\"shortdesc\">Version history for the Digital signature component application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/platform-ui/store-rn-plat-ui-document-display-component.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-plat-ui-document-display-component.html\">Document display component release notes</a><p class=\"shortdesc\">Version history for the Document display component application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/platform-ui/store-rn-platui-guided-setup.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-platui-guided-setup.html\">Guided Setup release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Guided Setup</span> application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/platform-ui/store-rn-plat-ui-header-app-shell.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-plat-ui-header-app-shell.html\">Header App Shell release notes</a><p class=\"shortdesc\">Version history for the Header App Shell application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/platform-ui/store-rn-plat-ui-kanban-board-component.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-plat-ui-kanban-board-component.html\">Kanban board component release notes</a><p class=\"shortdesc\">Version history for the Kanban board component application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/platform-ui/store-rn-plat-ui-node-map-experience.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-plat-ui-node-map-experience.html\">Node map Experience Component release notes</a><p class=\"shortdesc\">Version history for the Node map Experience Component application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/platform-ui/par-rn-guided-tours.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-ui/par-rn-guided-tours.html\">Performance Analytics Content Pack - Guided Tours release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Performance Analytics</span> Content Pack - Guided Tours on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/platform-ui/store-rn-plat-ui-portal-nav-demo.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-plat-ui-portal-nav-demo.html\">Portal navigation demo release notes</a><p class=\"shortdesc\">Version history for the Portal navigation demo application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/platform-ui/store-rn-plat-ui-portal-next-experience-theme.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-plat-ui-portal-next-experience-theme.html\">Portal Next Experience Theme release notes</a><p class=\"shortdesc\">Version history for the Portal Next Experience Theme application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/platform-ui/store-rn-plat-ui-quick-filter-component.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-plat-ui-quick-filter-component.html\">Quick filter component release notes release notes</a><p class=\"shortdesc\">Version history for the Quick filter component on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/platform-ui/store-rn-plat-ui-record-lookup-connected-component.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-plat-ui-record-lookup-connected-component.html\">Record lookup connected component release notes</a><p class=\"shortdesc\">Version history for the Record lookup connected component application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/platform-ui/store-rn-plat-ui-resizeable-panes-component.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-plat-ui-resizeable-panes-component.html\">Resizable panes component release notes</a><p class=\"shortdesc\">Version history for the Resizable panes component application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/platform-ui/store-rn-plat-ui-theme-builder.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-plat-ui-theme-builder.html\">Theme Builder release notes</a><p class=\"shortdesc\">Version history for the Theme Builder application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/platform-ui/store-rn-plat-ui-timeline-component.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-plat-ui-timeline-component.html\">Timeline component release notes</a><p class=\"shortdesc\">Version history for the Timeline component application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/platform-ui/store-rn-plat-ui-ux-commons.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-plat-ui-ux-commons.html\">UX Commons release notes</a><p class=\"shortdesc\">Version history for the UX Commons application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/platform-ui/store-rn-plat-ui-workspace-app-shell.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-plat-ui-workspace-app-shell.html\">Workspace App Shell release notes</a><p class=\"shortdesc\">Version history for the Workspace App Shell application on the <span class=\"ph\">ServiceNow Store</span>.</p></li></ul></dd></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # ServiceNow Store - ServiceNow AI Platform UI release notes
The ServiceNow Store contains ServiceNow AI Platform UI products.
Visit the ServiceNow Store website to
view all the available apps and for information about submitting requests to the
store.
## Read ServiceNow AI Platform User Interface documentation in one place
The ServiceNow Store
ServiceNow AI Platform User Interface
documentation is now in the release family sections of the ServiceNow Product Documentation site.
To read about ServiceNow AI Platform UI features
from the ServiceNow Store and the family
releases, navigate to the Product Documentation site homepage and select your release
family.
| ---
title: ServiceNow Store - ServiceNow AI Platform UI release notes
description: The ServiceNow Store contains ServiceNow AI Platform UI products.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
---
# ServiceNow Store - ServiceNow AI Platform UI release notes
The ServiceNow Store contains ServiceNow AI Platform UI products.
Visit the ServiceNow Store website to
view all the available apps and for information about submitting requests to the
store.
## Read ServiceNow AI Platform User Interface documentation in one place
The ServiceNow Store
ServiceNow AI Platform User Interface
documentation is now in the release family sections of the ServiceNow Product Documentation site.
To read about ServiceNow AI Platform UI features
from the ServiceNow Store and the family
releases, navigate to the Product Documentation site homepage and select your release
family.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-plate-adoptionsvs-guidedsetup.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-plate-adoptionsvs-guidedsetup.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/platform-ui/store-rn-plate-adoptionsvs-guidedsetup.html | Adoption Services Guided Setup release notes | Version history for the Adoption Services guided setup on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - ServiceNow AI Platform UI release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/platform-ui/store-rn-plate-adoptionsvs-guidedsetup.html" id="bundle:store-release-notes/enus/release-notes/store/platform-ui/store-rn-plate-adoptionsvs-guidedsetup.html"><body id="store-rn-plate-adoptionsvs-guidedsetup"><main role="main"><article role="article" class="dita" id="store-rn-plate-adoptionsvs-guidedsetup" aria-labelledby="title_store-rn-plate-adoptionsvs-guidedsetup">
<h1 class="title topictitle1" id="title_store-rn-plate-adoptionsvs-guidedsetup">Adoption Services Guided Setup release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Adoption Services guided setup on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-plate-adoptionsvs-guidedsetup__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d496734e56" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.1.1 - November 2022</dt>
<dd class="dd" id="store-rn-plate-adoptionsvs-guidedsetup__latest-store-rn-plate-adoptionsvs-guidedsetup">New: Added Rich text support for category and task descriptions in Guided Setup.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - ServiceNow AI Platform UI release notes",
"topic_id": "release-notes/store/platform-ui/store-rn-plat-ui.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-plat-ui.html\">ServiceNow Store - ServiceNow AI Platform UI release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Adoption Services Guided Setup release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2022-11-01T23:01:06.204272Z",
"Updated on": "2022-11-03T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/37358218",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/37358218",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2022-11-03",
"DC.format": "HTML5",
"DC.identifier": "store-rn-plate-adoptionsvs-guidedsetup",
"DC.language": null,
"DC.relation": "../../../release-notes/store/platform-ui/store-rn-plat-ui.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Adoption Services guided setup on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/platform-ui/store-rn-plate-adoptionsvs-guidedsetup.html",
"page_key": 37358218,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 353,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 51
},
"related_links": [],
"search_title": null,
"title": "Adoption Services Guided Setup release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/platform-ui/store-rn-plate-adoptionsvs-guidedsetup.html\" id=\"bundle:store-release-notes/enus/release-notes/store/platform-ui/store-rn-plate-adoptionsvs-guidedsetup.html\"><body id=\"store-rn-plate-adoptionsvs-guidedsetup\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-rn-plate-adoptionsvs-guidedsetup\" aria-labelledby=\"title_store-rn-plate-adoptionsvs-guidedsetup\">\n <h1 class=\"title topictitle1\" id=\"title_store-rn-plate-adoptionsvs-guidedsetup\">Adoption Services Guided Setup release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the Adoption Services guided setup on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\"><div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-rn-plate-adoptionsvs-guidedsetup__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div></div>\n </section>\n <section class=\"section\"><h2 id=\"d496734e56\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 1.1.1 - November 2022</dt>\n <dd class=\"dd\" id=\"store-rn-plate-adoptionsvs-guidedsetup__latest-store-rn-plate-adoptionsvs-guidedsetup\">New: Added Rich text support for category and task descriptions in Guided Setup.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Adoption Services Guided Setup release notes
Version history for the Adoption Services guided setup on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.1.1 - November 2022
New: Added Rich text support for category and task descriptions in Guided Setup.
| ---
title: Adoption Services Guided Setup release notes
description: Version history for the Adoption Services guided setup on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - ServiceNow AI Platform UI release notes
---
# Adoption Services Guided Setup release notes
Version history for the Adoption Services guided setup on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.1.1 - November 2022
New: Added Rich text support for category and task descriptions in Guided Setup.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-platui-guided-setup.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-platui-guided-setup.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/platform-ui/store-rn-platui-guided-setup.html | Guided Setup release notes | Version history for the Guided Setup application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - ServiceNow AI Platform UI release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/platform-ui/store-rn-platui-guided-setup.html" id="bundle:store-release-notes/enus/release-notes/store/platform-ui/store-rn-platui-guided-setup.html"><body id="store-rn-platui-guided-setup"><main role="main"><article role="article" class="dita" id="store-rn-platui-guided-setup" aria-labelledby="title_store-rn-platui-guided-setup">
<h1 class="title topictitle1" id="title_store-rn-platui-guided-setup"><span class="ph">Guided Setup</span> release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">Guided Setup</span> application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-platui-guided-setup__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d384381e63" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 5.0.4 - August 2025</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul" id="store-rn-platui-guided-setup__ul_iz4_3l2_yfc">
<li class="li">Enable domain separation for Guided Setup</li>
<li class="li">Enhance Guided setups with improved navigational experience</li>
<li class="li">Ability to embed workspace pages in the Guided setup</li>
<li class="li">Assignment of Tasks at run time</li>
<li class="li">Ability to set Guided setup steps as mandatory</li>
<li class="li">Add Steps / Add Tasks to the Guided Setup Player</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 3.1.9 - May 2025</dt>
<dd class="dd" id="store-rn-platui-guided-setup__latest-store-rn-platui-guided-setup">Fixed: Unable to initiate the Guided Setup from the pre-checklist page.</dd>
<dt class="dt dlterm">Version 3.1.0 - February 2025</dt>
<dd class="dd">New: Guided Setups now support parallel execution of the same setup for different configurations. With this, setup owners can create guided setup experiences to run repeatable steps for different configurations/variables.
This comes with the capability to view execution status separately for each execution record of guided setup.</dd>
<dt class="dt dlterm">Version 2.0.10 - January 2025</dt>
<dd class="dd">Fixed an issue where the Help content record was missing during the upgrade to Xanadu.</dd>
<dt class="dt dlterm">Version 2.0.9 - August 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Fixed following critical defects: <ul class="ul" id="store-rn-platui-guided-setup__ul_bf5_3m4_ccc">
<li class="li">Flickering issue</li>
<li class="li">Missing Mark as completed button</li>
<li class="li">Inconsistent spaces</li>
</ul>
</li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.1.4 - February 2024</dt>
<dd class="dd">Fixed: The left panel in the task view has been fixed to support scrolling use cases.</dd>
<dt class="dt dlterm">Version 1.1.2 - June 2023</dt>
<dd class="dd">Fixed: Fixed issues related to task rendering, especially plugin type task in Vancouver instances.</dd>
<dt class="dt dlterm">Version 1.0.1 - July 2022</dt>
<dd class="dd">Fixed: The page that explains how to use Guided setup is broken.</dd>
<dt class="dt dlterm">Version 1.0.0 - May 2022</dt>
<dd class="dd">
<ul class="ul" id="store-rn-platui-guided-setup__ul_tpd_nvy_3tb">
<li class="li">New:<ul class="ul" id="store-rn-platui-guided-setup__ul_nt3_nvy_3tb">
<li class="li">Step-by-step task process to complete configuration of product(s)</li>
<li class="li">Work on pre-checklist before starting setup</li>
<li class="li">Install dependent plugins from within the guided setup</li>
<li class="li">Complete table form actions</li>
<li class="li">Complete iFrame actions</li>
<li class="li">Read article/documentation applicable for setup</li>
<li class="li">Refer videos relevant for setup</li>
</ul></li>
</ul>
</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - ServiceNow AI Platform UI release notes",
"topic_id": "release-notes/store/platform-ui/store-rn-plat-ui.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-ui/store-rn-plat-ui.html\">ServiceNow Store - ServiceNow AI Platform UI release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Guided Setup release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2022-05-05T10:12:56.418004Z",
"Updated on": "2025-07-31T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/34805018",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/34805018",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2025-07-31T16:22:15-08:00",
"DC.format": "HTML5",
"DC.identifier": "store-rn-platui-guided-setup",
"DC.language": null,
"DC.relation": "../../../release-notes/store/platform-ui/store-rn-plat-ui.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Guided Setup application on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/platform-ui/store-rn-platui-guided-setup.html",
"page_key": 34805018,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 1937,
"img_count": 0,
"read_time": 2,
"video_links": [
""
],
"word_count": 292
},
"related_links": [],
"search_title": null,
"title": "Guided Setup release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/platform-ui/store-rn-platui-guided-setup.html\" id=\"bundle:store-release-notes/enus/release-notes/store/platform-ui/store-rn-platui-guided-setup.html\"><body id=\"store-rn-platui-guided-setup\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-rn-platui-guided-setup\" aria-labelledby=\"title_store-rn-platui-guided-setup\">\n <h1 class=\"title topictitle1\" id=\"title_store-rn-platui-guided-setup\"><span class=\"ph\">Guided Setup</span> release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the <span class=\"ph\">Guided Setup</span> application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-rn-platui-guided-setup__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d384381e63\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 5.0.4 - August 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-rn-platui-guided-setup__ul_iz4_3l2_yfc\">\n <li class=\"li\">Enable domain separation for Guided Setup</li>\n <li class=\"li\">Enhance Guided setups with improved navigational experience</li>\n <li class=\"li\">Ability to embed workspace pages in the Guided setup</li>\n <li class=\"li\">Assignment of Tasks at run time</li>\n <li class=\"li\">Ability to set Guided setup steps as mandatory</li>\n <li class=\"li\">Add Steps / Add Tasks to the Guided Setup Player</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 3.1.9 - May 2025</dt>\n <dd class=\"dd\" id=\"store-rn-platui-guided-setup__latest-store-rn-platui-guided-setup\">Fixed: Unable to initiate the Guided Setup from the pre-checklist page.</dd>\n \n \n <dt class=\"dt dlterm\">Version 3.1.0 - February 2025</dt>\n <dd class=\"dd\">New: Guided Setups now support parallel execution of the same setup for different configurations. With this, setup owners can create guided setup experiences to run repeatable steps for different configurations/variables.\n This comes with the capability to view execution status separately for each execution record of guided setup.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.10 - January 2025</dt>\n <dd class=\"dd\">Fixed an issue where the Help content record was missing during the upgrade to Xanadu.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.9 - August 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Fixed following critical defects: <ul class=\"ul\" id=\"store-rn-platui-guided-setup__ul_bf5_3m4_ccc\">\n <li class=\"li\">Flickering issue</li>\n <li class=\"li\">Missing Mark as completed button</li>\n <li class=\"li\">Inconsistent spaces</li>\n </ul>\n </li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.4 - February 2024</dt>\n <dd class=\"dd\">Fixed: The left panel in the task view has been fixed to support scrolling use cases.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.2 - June 2023</dt>\n <dd class=\"dd\">Fixed: Fixed issues related to task rendering, especially plugin type task in Vancouver instances.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.1 - July 2022</dt>\n <dd class=\"dd\">Fixed: The page that explains how to use Guided setup is broken.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.0 - May 2022</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-rn-platui-guided-setup__ul_tpd_nvy_3tb\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-rn-platui-guided-setup__ul_nt3_nvy_3tb\">\n <li class=\"li\">Step-by-step task process to complete configuration of product(s)</li>\n <li class=\"li\">Work on pre-checklist before starting setup</li>\n <li class=\"li\">Install dependent plugins from within the guided setup</li>\n <li class=\"li\">Complete table form actions</li>\n <li class=\"li\">Complete iFrame actions</li>\n <li class=\"li\">Read article/documentation applicable for setup</li>\n <li class=\"li\">Refer videos relevant for setup</li>\n </ul></li>\n </ul>\n </dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Guided Setup release notes
Version history for the Guided Setup application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 5.0.4 - August 2025
* New:
+ Enable domain separation for Guided Setup
+ Enhance Guided setups with improved navigational experience
+ Ability to embed workspace pages in the Guided setup
+ Assignment of Tasks at run time
+ Ability to set Guided setup steps as mandatory
+ Add Steps / Add Tasks to the Guided Setup Player
#### Version 3.1.9 - May 2025
Fixed: Unable to initiate the Guided Setup from the pre-checklist page.
#### Version 3.1.0 - February 2025
New: Guided Setups now support parallel execution of the same setup for different configurations. With this, setup owners can create guided setup experiences to run repeatable steps for different configurations/variables.
This comes with the capability to view execution status separately for each execution record of guided setup.
#### Version 2.0.10 - January 2025
Fixed an issue where the Help content record was missing during the upgrade to Xanadu.
#### Version 2.0.9 - August 2024
* Fixed following critical defects:
+ Flickering issue
+ Missing Mark as completed button
+ Inconsistent spaces
#### Version 1.1.4 - February 2024
Fixed: The left panel in the task view has been fixed to support scrolling use cases.
#### Version 1.1.2 - June 2023
Fixed: Fixed issues related to task rendering, especially plugin type task in Vancouver instances.
#### Version 1.0.1 - July 2022
Fixed: The page that explains how to use Guided setup is broken.
#### Version 1.0.0 - May 2022
* New:
+ Step-by-step task process to complete configuration of product(s)
+ Work on pre-checklist before starting setup
+ Install dependent plugins from within the guided setup
+ Complete table form actions
+ Complete iFrame actions
+ Read article/documentation applicable for setup
+ Refer videos relevant for setup
| ---
title: Guided Setup release notes
description: Version history for the Guided Setup application on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - ServiceNow AI Platform UI release notes
---
# Guided Setup release notes
Version history for the Guided Setup application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 5.0.4 - August 2025
* New:
+ Enable domain separation for Guided Setup
+ Enhance Guided setups with improved navigational experience
+ Ability to embed workspace pages in the Guided setup
+ Assignment of Tasks at run time
+ Ability to set Guided setup steps as mandatory
+ Add Steps / Add Tasks to the Guided Setup Player
#### Version 3.1.9 - May 2025
Fixed: Unable to initiate the Guided Setup from the pre-checklist page.
#### Version 3.1.0 - February 2025
New: Guided Setups now support parallel execution of the same setup for different configurations. With this, setup owners can create guided setup experiences to run repeatable steps for different configurations/variables.
This comes with the capability to view execution status separately for each execution record of guided setup.
#### Version 2.0.10 - January 2025
Fixed an issue where the Help content record was missing during the upgrade to Xanadu.
#### Version 2.0.9 - August 2024
* Fixed following critical defects:
+ Flickering issue
+ Missing Mark as completed button
+ Inconsistent spaces
#### Version 1.1.4 - February 2024
Fixed: The left panel in the task view has been fixed to support scrolling use cases.
#### Version 1.1.2 - June 2023
Fixed: Fixed issues related to task rendering, especially plugin type task in Vancouver instances.
#### Version 1.0.1 - July 2022
Fixed: The page that explains how to use Guided setup is broken.
#### Version 1.0.0 - May 2022
* New:
+ Step-by-step task process to complete configuration of product(s)
+ Work on pre-checklist before starting setup
+ Install dependent plugins from within the guided setup
+ Complete table form actions
+ Complete iFrame actions
+ Read article/documentation applicable for setup
+ Refer videos relevant for setup
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/public-sector/store-rn-ps-service-request-playbook.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/public-sector/store-rn-ps-service-request-playbook.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/public-sector/store-rn-ps-service-request-playbook.html | Service Request Playbook release notes | Version history for the Service Request Playbook application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Public Sector Industry release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/public-sector/store-rn-ps-service-request-playbook.html" id="bundle:store-release-notes/enus/release-notes/store/public-sector/store-rn-ps-service-request-playbook.html"><body id="store-rn-ps-service-request-playbook"><main role="main"><article role="article" class="dita" id="store-rn-ps-service-request-playbook" aria-labelledby="title_store-rn-ps-service-request-playbook">
<h1 class="title topictitle1" id="title_store-rn-ps-service-request-playbook"><span class="ph">Service Request Playbook</span> release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">Service Request Playbook</span> application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-ps-service-request-playbook__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d334223e63" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 3.0.0 - February 2025</dt>
<dd class="dd" id="store-rn-ps-service-request-playbook__latest-store-rn-ps-service-request-playbook">Changed: Updated application labels to support accessible rich internet applications (ARIA) accessibility requirements.</dd>
<dt class="dt dlterm">Version 2.5.0 - November 2024</dt>
<dd class="dd">Changed: Updated application labels to support accessible rich internet applications (ARIA) accessibility requirements.</dd>
<dt class="dt dlterm">Version 2.4.2 - November 2023</dt>
<dd class="dd">Changed: The "Check for duplicate cases" activity in the Service Request Playbook was updated to automatically display similar requests by location without having to search for the requests.</dd>
<dt class="dt dlterm">Version 2.3.0 - August 2023</dt>
<dd class="dd">New: The 'Check for duplicate cases' activity in Service Request Playbook is updated to automatically display similar requests by location without having to search.</dd>
<dt class="dt dlterm">Version 2.1.4 - July 2023</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Fixed <ul class="ul">
<li class="li">Service Request Playbook's trigger license record was added to avoid canceling playbook execution</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 2.1.0 - May 2023</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Changed:<ul class="ul">
<li class="li">Easily extend and develop digital service solutions using updated Constituent, Business, and Agency data models.</li>
<li class="li">Capture detailed constituent and business profile information through new and updated fields for profile definition.</li>
<li class="li">Streamline the support of digital services by using service definitions that associate government services with specific case types.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 2.0.1 - February 2023</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul">
<li class="li">Mobile agent experience for government workers to resolve service requests on a mobile device</li>
<li class="li">311 Service Request service definition that enables government workers to easily create service requests from case type selector</li>
</ul></li>
</ul>
</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Public Sector Industry release notes",
"topic_id": "release-notes/store/public-sector/store-rn-public-sector-highlight.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/public-sector/store-rn-public-sector-highlight.html\">ServiceNow Store - Public Sector Industry release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Service Request Playbook release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2023-02-02T06:01:44.601857Z",
"Updated on": "2025-01-30T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/38732790",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/38732790",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2025-01-30",
"DC.format": "HTML5",
"DC.identifier": "store-rn-ps-service-request-playbook",
"DC.language": null,
"DC.relation": "../../../release-notes/store/public-sector/store-rn-public-sector-highlight.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Service Request Playbook application on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/public-sector/store-rn-ps-service-request-playbook.html",
"page_key": 38732790,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 1747,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 242
},
"related_links": [],
"search_title": null,
"title": "Service Request Playbook release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/public-sector/store-rn-ps-service-request-playbook.html\" id=\"bundle:store-release-notes/enus/release-notes/store/public-sector/store-rn-ps-service-request-playbook.html\"><body id=\"store-rn-ps-service-request-playbook\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-rn-ps-service-request-playbook\" aria-labelledby=\"title_store-rn-ps-service-request-playbook\">\n <h1 class=\"title topictitle1\" id=\"title_store-rn-ps-service-request-playbook\"><span class=\"ph\">Service Request Playbook</span> release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the <span class=\"ph\">Service Request Playbook</span> application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-rn-ps-service-request-playbook__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d334223e63\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 3.0.0 - February 2025</dt>\n <dd class=\"dd\" id=\"store-rn-ps-service-request-playbook__latest-store-rn-ps-service-request-playbook\">Changed: Updated application labels to support accessible rich internet applications (ARIA) accessibility requirements.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.5.0 - November 2024</dt>\n <dd class=\"dd\">Changed: Updated application labels to support accessible rich internet applications (ARIA) accessibility requirements.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.4.2 - November 2023</dt>\n <dd class=\"dd\">Changed: The "Check for duplicate cases" activity in the Service Request Playbook was updated to automatically display similar requests by location without having to search for the requests.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.3.0 - August 2023</dt>\n <dd class=\"dd\">New: The 'Check for duplicate cases' activity in Service Request Playbook is updated to automatically display similar requests by location without having to search.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.1.4 - July 2023</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Fixed <ul class=\"ul\">\n <li class=\"li\">Service Request Playbook's trigger license record was added to avoid canceling playbook execution</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 2.1.0 - May 2023</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Changed:<ul class=\"ul\">\n <li class=\"li\">Easily extend and develop digital service solutions using updated Constituent, Business, and Agency data models.</li>\n <li class=\"li\">Capture detailed constituent and business profile information through new and updated fields for profile definition.</li>\n <li class=\"li\">Streamline the support of digital services by using service definitions that associate government services with specific case types.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.1 - February 2023</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\">\n <li class=\"li\">Mobile agent experience for government workers to resolve service requests on a mobile device</li>\n <li class=\"li\">311 Service Request service definition that enables government workers to easily create service requests from case type selector</li>\n </ul></li>\n </ul>\n </dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Service Request Playbook release notes
Version history for the Service Request Playbook application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 3.0.0 - February 2025
Changed: Updated application labels to support accessible rich internet applications (ARIA) accessibility requirements.
#### Version 2.5.0 - November 2024
Changed: Updated application labels to support accessible rich internet applications (ARIA) accessibility requirements.
#### Version 2.4.2 - November 2023
Changed: The "Check for duplicate cases" activity in the Service Request Playbook was updated to automatically display similar requests by location without having to search for the requests.
#### Version 2.3.0 - August 2023
New: The 'Check for duplicate cases' activity in Service Request Playbook is updated to automatically display similar requests by location without having to search.
#### Version 2.1.4 - July 2023
* Fixed
+ Service Request Playbook's trigger license record was added to avoid canceling playbook execution
#### Version 2.1.0 - May 2023
* Changed:
+ Easily extend and develop digital service solutions using updated Constituent, Business, and Agency data models.
+ Capture detailed constituent and business profile information through new and updated fields for profile definition.
+ Streamline the support of digital services by using service definitions that associate government services with specific case types.
#### Version 2.0.1 - February 2023
* New:
+ Mobile agent experience for government workers to resolve service requests on a mobile device
+ 311 Service Request service definition that enables government workers to easily create service requests from case type selector
| ---
title: Service Request Playbook release notes
description: Version history for the Service Request Playbook application on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Public Sector Industry release notes
---
# Service Request Playbook release notes
Version history for the Service Request Playbook application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 3.0.0 - February 2025
Changed: Updated application labels to support accessible rich internet applications (ARIA) accessibility requirements.
#### Version 2.5.0 - November 2024
Changed: Updated application labels to support accessible rich internet applications (ARIA) accessibility requirements.
#### Version 2.4.2 - November 2023
Changed: The "Check for duplicate cases" activity in the Service Request Playbook was updated to automatically display similar requests by location without having to search for the requests.
#### Version 2.3.0 - August 2023
New: The 'Check for duplicate cases' activity in Service Request Playbook is updated to automatically display similar requests by location without having to search.
#### Version 2.1.4 - July 2023
* Fixed
+ Service Request Playbook's trigger license record was added to avoid canceling playbook execution
#### Version 2.1.0 - May 2023
* Changed:
+ Easily extend and develop digital service solutions using updated Constituent, Business, and Agency data models.
+ Capture detailed constituent and business profile information through new and updated fields for profile definition.
+ Streamline the support of digital services by using service definitions that associate government services with specific case types.
#### Version 2.0.1 - February 2023
* New:
+ Mobile agent experience for government workers to resolve service requests on a mobile device
+ 311 Service Request service definition that enables government workers to easily create service requests from case type selector
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/public-sector/store-rn-public-sector-highlight.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/public-sector/store-rn-public-sector-highlight.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/public-sector/store-rn-public-sector-highlight.html | ServiceNow Store - Public Sector Industry release notes | The ServiceNow Store contains Public Sector Industry applications. | [] | [
"ServiceNow Store release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/public-sector/store-rn-public-sector-highlight.html" id="bundle:store-release-notes/enus/release-notes/store/public-sector/store-rn-public-sector-highlight.html"><body id="store-rn-public-sector-highlight"><main role="main"><article role="article" class="dita" id="store-rn-public-sector-highlight" aria-labelledby="title_store-rn-public-sector-highlight">
<h1 class="title topictitle1" id="title_store-rn-public-sector-highlight"><span class="ph">ServiceNow Store</span> - Public Sector Industry release notes</h1>
<div class="body refbody"><p class="shortdesc">The <span class="ph">ServiceNow Store</span> contains Public Sector Industry applications.</p>
<section class="section" id="store-rn-public-sector-highlight__section_vn5_1cb_lhb">
<span class="ph">Visit the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a> website to
view all the available apps and for information about submitting requests to the
store.</span>
</section>
</div>
<nav role="navigation"><dt class="ullinks"></dt><dd class="ullinks"><ul class="ullinks"><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/public-sector/store-rn-public-sector-info-request-playbook.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/public-sector/store-rn-public-sector-info-request-playbook.html">Information Request Playbook release notes</a><p class="shortdesc">Version history for the <span class="ph">Information Request Playbook</span> on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/csm/store-rn-csm-license-permit-playbook.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-license-permit-playbook.html">License and Permit Playbook release notes</a><p class="shortdesc">Version history for the <span class="ph">License and Permit Playbook</span> application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/csm/store-rn-csm-now-assist-public-sector-digital-services.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-now-assist-public-sector-digital-services.html">Now Assist for Public Sector Digital Services (PSDS) release notes</a><p class="shortdesc">Version history for the <span class="ph">Now Assist</span> application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/csm/store-rn-csm-pa-content-psds.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-pa-content-psds.html">Performance Analytics Content Pack for Public Sector Digital Services release notes</a><p class="shortdesc">Version history for the Performance Analytics Content Pack for <span class="ph">Public Sector Digital Services</span> application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/csm/store-rn-csm-public-sector-digital-services-core.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-public-sector-digital-services-core.html">Public Sector Digital Services Core release notes</a><p class="shortdesc">Version history for the Public Sector Digital Services Core application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/public-sector/store-rn-public-sector-service-applicant-info.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/public-sector/store-rn-public-sector-service-applicant-info.html">Service Applicant Information release notes</a><p class="shortdesc">Version history for the Service Applicant Information application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/public-sector/store-rn-ps-service-request-playbook.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/public-sector/store-rn-ps-service-request-playbook.html">Service Request Playbook release notes</a><p class="shortdesc">Version history for the <span class="ph">Service Request Playbook</span> application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/public-sector/store-rn-public-sector-service-applicant-program-mgmt.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/public-sector/store-rn-public-sector-service-applicant-program-mgmt.html">Service Applicant Program Management release notes</a><p class="shortdesc">Version history for the Service Applicant Program Management application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/public-sector/store-rn-public-sector-social-benefits-playbook.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/public-sector/store-rn-public-sector-social-benefits-playbook.html">Social Benefits Playbook release notes</a><p class="shortdesc">Version history for the <span class="ph">Social Benefits Playbook</span> application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/public-sector/store-rn-public-sector-tech-product-support-case.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/public-sector/store-rn-public-sector-tech-product-support-case.html">Technology Product Support Case release notes</a><p class="shortdesc">Version history for the Technology Product Support Case application on the <span class="ph">ServiceNow Store</span>.</p></li></ul></dd></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">ServiceNow Store - Public Sector Industry release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2022-12-01T11:11:13.603717Z",
"Updated on": "2025-05-01T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/37654243",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/37654243",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2025-05-01",
"DC.format": "HTML5",
"DC.identifier": "store-rn-public-sector-highlight",
"DC.language": null,
"DC.relation": "../../../release-notes/store/sn-store-release-notes.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "The ServiceNow Store contains Public Sector Industry applications.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": null,
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/public-sector/store-rn-public-sector-highlight.html",
"page_key": 37654243,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 1652,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 233
},
"related_links": [],
"search_title": null,
"title": "ServiceNow Store - Public Sector Industry release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/public-sector/store-rn-public-sector-highlight.html\" id=\"bundle:store-release-notes/enus/release-notes/store/public-sector/store-rn-public-sector-highlight.html\"><body id=\"store-rn-public-sector-highlight\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-rn-public-sector-highlight\" aria-labelledby=\"title_store-rn-public-sector-highlight\">\n <h1 class=\"title topictitle1\" id=\"title_store-rn-public-sector-highlight\"><span class=\"ph\">ServiceNow Store</span> - Public Sector Industry release notes</h1>\n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">The <span class=\"ph\">ServiceNow Store</span> contains Public Sector Industry applications.</p>\n <section class=\"section\" id=\"store-rn-public-sector-highlight__section_vn5_1cb_lhb\">\n <span class=\"ph\">Visit the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a> website to\n view all the available apps and for information about submitting requests to the\n store.</span>\n </section>\n \n </div>\n<nav role=\"navigation\"><dt class=\"ullinks\"></dt><dd class=\"ullinks\"><ul class=\"ullinks\"><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/public-sector/store-rn-public-sector-info-request-playbook.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/public-sector/store-rn-public-sector-info-request-playbook.html\">Information Request Playbook release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Information Request Playbook</span> on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/csm/store-rn-csm-license-permit-playbook.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-license-permit-playbook.html\">License and Permit Playbook release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">License and Permit Playbook</span> application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/csm/store-rn-csm-now-assist-public-sector-digital-services.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-now-assist-public-sector-digital-services.html\">Now Assist for Public Sector Digital Services (PSDS) release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Now Assist</span> application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/csm/store-rn-csm-pa-content-psds.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-pa-content-psds.html\">Performance Analytics Content Pack for Public Sector Digital Services release notes</a><p class=\"shortdesc\">Version history for the Performance Analytics Content Pack for <span class=\"ph\">Public Sector Digital Services</span> application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/csm/store-rn-csm-public-sector-digital-services-core.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-public-sector-digital-services-core.html\">Public Sector Digital Services Core release notes</a><p class=\"shortdesc\">Version history for the Public Sector Digital Services Core application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/public-sector/store-rn-public-sector-service-applicant-info.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/public-sector/store-rn-public-sector-service-applicant-info.html\">Service Applicant Information release notes</a><p class=\"shortdesc\">Version history for the Service Applicant Information application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/public-sector/store-rn-ps-service-request-playbook.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/public-sector/store-rn-ps-service-request-playbook.html\">Service Request Playbook release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Service Request Playbook</span> application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/public-sector/store-rn-public-sector-service-applicant-program-mgmt.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/public-sector/store-rn-public-sector-service-applicant-program-mgmt.html\">Service Applicant Program Management release notes</a><p class=\"shortdesc\">Version history for the Service Applicant Program Management application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/public-sector/store-rn-public-sector-social-benefits-playbook.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/public-sector/store-rn-public-sector-social-benefits-playbook.html\">Social Benefits Playbook release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Social Benefits Playbook</span> application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/public-sector/store-rn-public-sector-tech-product-support-case.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/public-sector/store-rn-public-sector-tech-product-support-case.html\">Technology Product Support Case release notes</a><p class=\"shortdesc\">Version history for the Technology Product Support Case application on the <span class=\"ph\">ServiceNow Store</span>.</p></li></ul></dd></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # ServiceNow Store - Public Sector Industry release notes
The ServiceNow Store contains Public Sector Industry applications.
Visit the ServiceNow Store website to
view all the available apps and for information about submitting requests to the
store.
| ---
title: ServiceNow Store - Public Sector Industry release notes
description: The ServiceNow Store contains Public Sector Industry applications.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
---
# ServiceNow Store - Public Sector Industry release notes
The ServiceNow Store contains Public Sector Industry applications.
Visit the ServiceNow Store website to
view all the available apps and for information about submitting requests to the
store.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/public-sector/store-rn-public-sector-info-request-playbook.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/public-sector/store-rn-public-sector-info-request-playbook.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/public-sector/store-rn-public-sector-info-request-playbook.html | Information Request Playbook release notes | Version history for the Information Request Playbook on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Public Sector Industry release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/public-sector/store-rn-public-sector-info-request-playbook.html" id="bundle:store-release-notes/enus/release-notes/store/public-sector/store-rn-public-sector-info-request-playbook.html"><body id="store-rn-public-sector-info-request-playbook"><main role="main"><article role="article" class="dita" id="store-rn-public-sector-info-request-playbook" aria-labelledby="title_store-rn-public-sector-info-request-playbook">
<h1 class="title topictitle1" id="title_store-rn-public-sector-info-request-playbook"><span class="ph">Information Request Playbook</span> release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">Information Request Playbook</span> on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-public-sector-info-request-playbook__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d68811e63" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 2.0.0 - February 2025</dt>
<dd class="dd" id="store-rn-public-sector-info-request-playbook__latest-store-rn-public-sector-info-request-playbook">Changed: Updated application labels to support accessible rich internet applications (ARIA) accessibility requirements.</dd>
<dt class="dt dlterm">Version 1.5.0 - November 2024</dt>
<dd class="dd">Changed: Updated application labels to support accessible rich internet applications (ARIA) accessibility requirements.</dd>
<dt class="dt dlterm">Version 1.4.1 - August 2024</dt>
<dd class="dd">New: Document redaction capabilities - case agents can now redact sensitive content, data, or entire paragraphs of information from directly within the Information Request
playbook.</dd>
<dt class="dt dlterm">Version 1.3.0 - February 2024</dt>
<dd class="dd"><ul class="ul">
<li class="li">Changed:<ul class="ul">
<li class="li">Updated the process automation designer (PAD) definition activities so they no longer use manual flow data record updates in the review for exemptions, estimated fees, and legal review playbook activities.</li>
<li class="li">Promoted the Fee Waiver and Fee Waiver Justification attributes from the Information Request entity to the Government Base Case entity.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 1.2.2 - November 2023</dt>
<dd class="dd">Changed: The "Similar Documents" activity is updated to enable users to look up documents from similar cases, preview multiple sets of documents at one time, and link or
unlink documents to or from the case from one modal, without having to leave the playbook.</dd>
<dt class="dt dlterm">Version 1.1.1 - August 2023</dt>
<dd class="dd">New: The Similar Documents activity is updated to allow users to look up documents from similar cases, preview multiple sets of documents at once, and link or unlink
documents to/from the case in a single window, without having to leave the playbook.</dd>
<dt class="dt dlterm">Version 1.0.5 - July 2023</dt>
<dd class="dd"><ul class="ul">
<li class="li">Fixed <ul class="ul">
<li class="li">Information Request Playbook's trigger license record was added to avoid canceling playbook execution.</li>
<li class="li">Guided decisions tree was recreated using the new Guided Decisions builder.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 1.0.2 - May 2023</dt>
<dd class="dd"><p class="p">Implement the new Information Request Playbook to automate requests for public records, guide government workers to fulfill public records requests quickly and consistently, and streamline the process for constituents to
request public records and track the status of their requests.</p></dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Public Sector Industry release notes",
"topic_id": "release-notes/store/public-sector/store-rn-public-sector-highlight.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/public-sector/store-rn-public-sector-highlight.html\">ServiceNow Store - Public Sector Industry release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Information Request Playbook release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2023-05-04T12:14:14.747977Z",
"Updated on": "2025-01-30T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/40397368",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/40397368",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2025-01-30",
"DC.format": "HTML5",
"DC.identifier": "store-rn-public-sector-info-request-playbook",
"DC.language": null,
"DC.relation": "../../../release-notes/store/public-sector/store-rn-public-sector-highlight.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Information Request Playbook on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/public-sector/store-rn-public-sector-info-request-playbook.html",
"page_key": 40397368,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 2271,
"img_count": 0,
"read_time": 2,
"video_links": [
""
],
"word_count": 325
},
"related_links": [],
"search_title": null,
"title": "Information Request Playbook release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/public-sector/store-rn-public-sector-info-request-playbook.html\" id=\"bundle:store-release-notes/enus/release-notes/store/public-sector/store-rn-public-sector-info-request-playbook.html\"><body id=\"store-rn-public-sector-info-request-playbook\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-rn-public-sector-info-request-playbook\" aria-labelledby=\"title_store-rn-public-sector-info-request-playbook\">\n <h1 class=\"title topictitle1\" id=\"title_store-rn-public-sector-info-request-playbook\"><span class=\"ph\">Information Request Playbook</span> release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the <span class=\"ph\">Information Request Playbook</span> on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-rn-public-sector-info-request-playbook__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d68811e63\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 2.0.0 - February 2025</dt>\n <dd class=\"dd\" id=\"store-rn-public-sector-info-request-playbook__latest-store-rn-public-sector-info-request-playbook\">Changed: Updated application labels to support accessible rich internet applications (ARIA) accessibility requirements.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.5.0 - November 2024</dt>\n <dd class=\"dd\">Changed: Updated application labels to support accessible rich internet applications (ARIA) accessibility requirements.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.4.1 - August 2024</dt>\n <dd class=\"dd\">New: Document redaction capabilities - case agents can now redact sensitive content, data, or entire paragraphs of information from directly within the Information Request\n playbook.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.3.0 - February 2024</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">Changed:<ul class=\"ul\">\n <li class=\"li\">Updated the process automation designer (PAD) definition activities so they no longer use manual flow data record updates in the review for exemptions, estimated fees, and legal review playbook activities.</li>\n <li class=\"li\">Promoted the Fee Waiver and Fee Waiver Justification attributes from the Information Request entity to the Government Base Case entity.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 1.2.2 - November 2023</dt>\n <dd class=\"dd\">Changed: The "Similar Documents" activity is updated to enable users to look up documents from similar cases, preview multiple sets of documents at one time, and link or\n unlink documents to or from the case from one modal, without having to leave the playbook.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.1 - August 2023</dt>\n <dd class=\"dd\">New: The Similar Documents activity is updated to allow users to look up documents from similar cases, preview multiple sets of documents at once, and link or unlink\n documents to/from the case in a single window, without having to leave the playbook.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.5 - July 2023</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">Fixed <ul class=\"ul\">\n <li class=\"li\">Information Request Playbook's trigger license record was added to avoid canceling playbook execution.</li>\n <li class=\"li\">Guided decisions tree was recreated using the new Guided Decisions builder.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.2 - May 2023</dt>\n <dd class=\"dd\"><p class=\"p\">Implement the new Information Request Playbook to automate requests for public records, guide government workers to fulfill public records requests quickly and consistently, and streamline the process for constituents to\n request public records and track the status of their requests.</p></dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Information Request Playbook release notes
Version history for the Information Request Playbook on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.0.0 - February 2025
Changed: Updated application labels to support accessible rich internet applications (ARIA) accessibility requirements.
#### Version 1.5.0 - November 2024
Changed: Updated application labels to support accessible rich internet applications (ARIA) accessibility requirements.
#### Version 1.4.1 - August 2024
New: Document redaction capabilities - case agents can now redact sensitive content, data, or entire paragraphs of information from directly within the Information Request
playbook.
#### Version 1.3.0 - February 2024
* Changed:
+ Updated the process automation designer (PAD) definition activities so they no longer use manual flow data record updates in the review for exemptions, estimated fees, and legal review playbook activities.
+ Promoted the Fee Waiver and Fee Waiver Justification attributes from the Information Request entity to the Government Base Case entity.
#### Version 1.2.2 - November 2023
Changed: The "Similar Documents" activity is updated to enable users to look up documents from similar cases, preview multiple sets of documents at one time, and link or
unlink documents to or from the case from one modal, without having to leave the playbook.
#### Version 1.1.1 - August 2023
New: The Similar Documents activity is updated to allow users to look up documents from similar cases, preview multiple sets of documents at once, and link or unlink
documents to/from the case in a single window, without having to leave the playbook.
#### Version 1.0.5 - July 2023
* Fixed
+ Information Request Playbook's trigger license record was added to avoid canceling playbook execution.
+ Guided decisions tree was recreated using the new Guided Decisions builder.
#### Version 1.0.2 - May 2023
Implement the new Information Request Playbook to automate requests for public records, guide government workers to fulfill public records requests quickly and consistently, and streamline the process for constituents to
request public records and track the status of their requests.
| ---
title: Information Request Playbook release notes
description: Version history for the Information Request Playbook on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Public Sector Industry release notes
---
# Information Request Playbook release notes
Version history for the Information Request Playbook on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.0.0 - February 2025
Changed: Updated application labels to support accessible rich internet applications (ARIA) accessibility requirements.
#### Version 1.5.0 - November 2024
Changed: Updated application labels to support accessible rich internet applications (ARIA) accessibility requirements.
#### Version 1.4.1 - August 2024
New: Document redaction capabilities - case agents can now redact sensitive content, data, or entire paragraphs of information from directly within the Information Request
playbook.
#### Version 1.3.0 - February 2024
* Changed:
+ Updated the process automation designer (PAD) definition activities so they no longer use manual flow data record updates in the review for exemptions, estimated fees, and legal review playbook activities.
+ Promoted the Fee Waiver and Fee Waiver Justification attributes from the Information Request entity to the Government Base Case entity.
#### Version 1.2.2 - November 2023
Changed: The "Similar Documents" activity is updated to enable users to look up documents from similar cases, preview multiple sets of documents at one time, and link or
unlink documents to or from the case from one modal, without having to leave the playbook.
#### Version 1.1.1 - August 2023
New: The Similar Documents activity is updated to allow users to look up documents from similar cases, preview multiple sets of documents at once, and link or unlink
documents to/from the case in a single window, without having to leave the playbook.
#### Version 1.0.5 - July 2023
* Fixed
+ Information Request Playbook's trigger license record was added to avoid canceling playbook execution.
+ Guided decisions tree was recreated using the new Guided Decisions builder.
#### Version 1.0.2 - May 2023
Implement the new Information Request Playbook to automate requests for public records, guide government workers to fulfill public records requests quickly and consistently, and streamline the process for constituents to
request public records and track the status of their requests.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/public-sector/store-rn-public-sector-service-applicant-info.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/public-sector/store-rn-public-sector-service-applicant-info.html | 2025-08-21 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/public-sector/store-rn-public-sector-service-applicant-info.html | Service Applicant Information release notes | Version history for the Service Applicant Information application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Public Sector Industry release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/public-sector/store-rn-public-sector-service-applicant-info.html" id="bundle:store-release-notes/enus/release-notes/store/public-sector/store-rn-public-sector-service-applicant-info.html"><body id="store-rn-public-sector-service-applicant-info"><main role="main"><article role="article" class="dita" id="store-rn-public-sector-service-applicant-info" aria-labelledby="title_store-rn-public-sector-service-applicant-info">
<h1 class="title topictitle1" id="title_store-rn-public-sector-service-applicant-info">Service Applicant Information release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Service Applicant Information application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-public-sector-service-applicant-info__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d333734e62" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 2.2.2 - August 2025</dt>
<dd class="dd"><ul class="ul">
<li class="li">New:<ul class="ul">
<li class="li">Added additional capabilities for the generic activity UI used for various playbook activities in the grants management playbook</li>
<li class="li">Coral theme compatibility</li>
</ul>
</li>
<li class="li">Fixed: Upload and Verify Document Activity UI CSS Fixes</li>
</ul></dd>
<dt class="dt dlterm">Version 1.2.4 - May 2025</dt>
<dd class="dd" id="store-rn-public-sector-service-applicant-info__latest-store-rn-public-sector-service-applicant-info">New: Added fields in the applicant data model to support capturing additional information.</dd>
<dt class="dt dlterm">Version 2.0.3 - February 2025</dt>
<dd class="dd">Fixed: Improved security to better prevent inadvertent access to constituent/business contact data.</dd>
<dt class="dt dlterm">Version 1.2.3 - January 2025</dt>
<dd class="dd">Fixed: Improved security to better prevent inadvertent access to constituent/business contact data.</dd>
<dt class="dt dlterm">Version 1.2.2 - November 2024</dt>
<dd class="dd"><ul class="ul">
<li class="li">Changed:<ul class="ul">
<li class="li">Migrated account/business registration workflow to low code solution</li>
<li class="li">Updated plugin dependencies</li>
<li class="li">Added new property page</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 1.1.0 - August 2024</dt>
<dd class="dd">Fixed: Ensure Government Admin roles can now view the full Service Applicant Information module as well as the appropriate product model menu options.</dd>
<dt class="dt dlterm">Version 1.0.4 - June 2024</dt>
<dd class="dd">
<ul class="ul" id="store-rn-public-sector-service-applicant-info__ul_lrh_ldq_4bc">
<li class="li">Fixed:<ul class="ul" id="store-rn-public-sector-service-applicant-info__ul_kgs_ldq_4bc">
<li class="li">Resolved accessibility issues</li>
<li class="li">Updated API call to glide plugin manager when checking if a plugin exists</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.0.2 - May 2024</dt>
<dd class="dd">This new plugin will enable customers to capture additional information entered during the case creation/application process. It includes a data model and corresponding
custom UIs to facilitate storing new applicant information as well as their associated financial information.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"enus"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Public Sector Industry release notes",
"topic_id": "release-notes/store/public-sector/store-rn-public-sector-highlight.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/public-sector/store-rn-public-sector-highlight.html\">ServiceNow Store - Public Sector Industry release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Service Applicant Information release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2024-05-09T11:42:01.364435Z",
"Updated on": "2025-07-31T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/48518750",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/48518750",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2025-07-31T16:22:15-08:00",
"DC.format": "HTML5",
"DC.identifier": "store-rn-public-sector-service-applicant-info",
"DC.language": null,
"DC.relation": "../../../release-notes/store/public-sector/store-rn-public-sector-highlight.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Service Applicant Information application on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/public-sector/store-rn-public-sector-service-applicant-info.html",
"page_key": 48518750,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 1664,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 235
},
"related_links": [],
"search_title": null,
"title": "Service Applicant Information release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/public-sector/store-rn-public-sector-service-applicant-info.html\" id=\"bundle:store-release-notes/enus/release-notes/store/public-sector/store-rn-public-sector-service-applicant-info.html\"><body id=\"store-rn-public-sector-service-applicant-info\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-rn-public-sector-service-applicant-info\" aria-labelledby=\"title_store-rn-public-sector-service-applicant-info\">\n <h1 class=\"title topictitle1\" id=\"title_store-rn-public-sector-service-applicant-info\">Service Applicant Information release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the Service Applicant Information application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-rn-public-sector-service-applicant-info__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d333734e62\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 2.2.2 - August 2025</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\">\n <li class=\"li\">Added additional capabilities for the generic activity UI used for various playbook activities in the grants management playbook</li>\n <li class=\"li\">Coral theme compatibility</li>\n </ul>\n </li>\n <li class=\"li\">Fixed: Upload and Verify Document Activity UI CSS Fixes</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 1.2.4 - May 2025</dt>\n <dd class=\"dd\" id=\"store-rn-public-sector-service-applicant-info__latest-store-rn-public-sector-service-applicant-info\">New: Added fields in the applicant data model to support capturing additional information.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.3 - February 2025</dt>\n <dd class=\"dd\">Fixed: Improved security to better prevent inadvertent access to constituent/business contact data.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.2.3 - January 2025</dt>\n <dd class=\"dd\">Fixed: Improved security to better prevent inadvertent access to constituent/business contact data.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.2.2 - November 2024</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">Changed:<ul class=\"ul\">\n <li class=\"li\">Migrated account/business registration workflow to low code solution</li>\n <li class=\"li\">Updated plugin dependencies</li>\n <li class=\"li\">Added new property page</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.0 - August 2024</dt>\n <dd class=\"dd\">Fixed: Ensure Government Admin roles can now view the full Service Applicant Information module as well as the appropriate product model menu options.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.4 - June 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-rn-public-sector-service-applicant-info__ul_lrh_ldq_4bc\">\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-rn-public-sector-service-applicant-info__ul_kgs_ldq_4bc\">\n <li class=\"li\">Resolved accessibility issues</li>\n <li class=\"li\">Updated API call to glide plugin manager when checking if a plugin exists</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.2 - May 2024</dt>\n <dd class=\"dd\">This new plugin will enable customers to capture additional information entered during the case creation/application process. It includes a data model and corresponding\n custom UIs to facilitate storing new applicant information as well as their associated financial information.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Service Applicant Information release notes
Version history for the Service Applicant Information application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.2.2 - August 2025
* New:
+ Added additional capabilities for the generic activity UI used for various playbook activities in the grants management playbook
+ Coral theme compatibility
* Fixed: Upload and Verify Document Activity UI CSS Fixes
#### Version 1.2.4 - May 2025
New: Added fields in the applicant data model to support capturing additional information.
#### Version 2.0.3 - February 2025
Fixed: Improved security to better prevent inadvertent access to constituent/business contact data.
#### Version 1.2.3 - January 2025
Fixed: Improved security to better prevent inadvertent access to constituent/business contact data.
#### Version 1.2.2 - November 2024
* Changed:
+ Migrated account/business registration workflow to low code solution
+ Updated plugin dependencies
+ Added new property page
#### Version 1.1.0 - August 2024
Fixed: Ensure Government Admin roles can now view the full Service Applicant Information module as well as the appropriate product model menu options.
#### Version 1.0.4 - June 2024
* Fixed:
+ Resolved accessibility issues
+ Updated API call to glide plugin manager when checking if a plugin exists
#### Version 1.0.2 - May 2024
This new plugin will enable customers to capture additional information entered during the case creation/application process. It includes a data model and corresponding
custom UIs to facilitate storing new applicant information as well as their associated financial information.
| ---
title: Service Applicant Information release notes
description: Version history for the Service Applicant Information application on
the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Public Sector Industry release notes
---
# Service Applicant Information release notes
Version history for the Service Applicant Information application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.2.2 - August 2025
* New:
+ Added additional capabilities for the generic activity UI used for various playbook activities in the grants management playbook
+ Coral theme compatibility
* Fixed: Upload and Verify Document Activity UI CSS Fixes
#### Version 1.2.4 - May 2025
New: Added fields in the applicant data model to support capturing additional information.
#### Version 2.0.3 - February 2025
Fixed: Improved security to better prevent inadvertent access to constituent/business contact data.
#### Version 1.2.3 - January 2025
Fixed: Improved security to better prevent inadvertent access to constituent/business contact data.
#### Version 1.2.2 - November 2024
* Changed:
+ Migrated account/business registration workflow to low code solution
+ Updated plugin dependencies
+ Added new property page
#### Version 1.1.0 - August 2024
Fixed: Ensure Government Admin roles can now view the full Service Applicant Information module as well as the appropriate product model menu options.
#### Version 1.0.4 - June 2024
* Fixed:
+ Resolved accessibility issues
+ Updated API call to glide plugin manager when checking if a plugin exists
#### Version 1.0.2 - May 2024
This new plugin will enable customers to capture additional information entered during the case creation/application process. It includes a data model and corresponding
custom UIs to facilitate storing new applicant information as well as their associated financial information.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/public-sector/store-rn-public-sector-service-applicant-program-mgmt.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/public-sector/store-rn-public-sector-service-applicant-program-mgmt.html | 2025-08-21 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/public-sector/store-rn-public-sector-service-applicant-program-mgmt.html | Service Applicant Program Management release notes | Version history for the Service Applicant Program Management application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Public Sector Industry release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/public-sector/store-rn-public-sector-service-applicant-program-mgmt.html" id="bundle:store-release-notes/enus/release-notes/store/public-sector/store-rn-public-sector-service-applicant-program-mgmt.html"><body id="store-rn-public-sector-service-applicant-program-mgmt"><main role="main"><article role="article" class="dita" id="store-rn-public-sector-service-applicant-program-mgmt" aria-labelledby="title_store-rn-public-sector-service-applicant-program-mgmt">
<h1 class="title topictitle1" id="title_store-rn-public-sector-service-applicant-program-mgmt">Service Applicant Program Management release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Service Applicant Program Management application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-public-sector-service-applicant-program-mgmt__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d191751e62" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.1.3 - August 2025</dt>
<dd class="dd">This release includes updated bug fixes.</dd>
<dt class="dt dlterm">Version 1.0.8 - August 2025</dt>
<dd class="dd">No updates.</dd>
<dt class="dt dlterm">Version 1.0.2 - May 2025</dt>
<dd class="dd" id="store-rn-public-sector-service-applicant-program-mgmt__latest-store-rn-public-sector-service-applicant-program-mgmt">
<ul class="ul" id="store-rn-public-sector-service-applicant-program-mgmt__ul_gvk_snq_cfc">
<li class="li">The Service Applicant Program Management application, in partnership with Strategic Portfolio Management, empowers organizations to quickly design, configure, and launch applicant-facing programs, such as grants.</li>
<li class="li">This solution provides a ready-to-use architecture and guided workflow to streamline the entire setup process. Through an intuitive playbook, users can:<ul class="ul" id="store-rn-public-sector-service-applicant-program-mgmt__ul_i22_tnq_cfc">
<li class="li">Define program details, including descriptions, objectives, and timelines.</li>
<li class="li">Set up internal review teams and governance structures.</li>
<li class="li">Allocate budgets and assign resources.</li>
<li class="li">Configure the applicant experience, including eligibility criteria, required documentation, screening rules, and an announcement landing page.</li>
</ul></li>
<li class="li">Designed with reusability in mind, this application allows teams to provision multiple applicant programs using a consistent, scalable framework.</li>
</ul>
</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"enus"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Public Sector Industry release notes",
"topic_id": "release-notes/store/public-sector/store-rn-public-sector-highlight.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/public-sector/store-rn-public-sector-highlight.html\">ServiceNow Store - Public Sector Industry release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Service Applicant Program Management release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2025-05-01T11:52:34.968223Z",
"Updated on": "2025-07-31T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/54385502",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/54385502",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2025-07-31T16:22:15-08:00",
"DC.format": "HTML5",
"DC.identifier": "store-rn-public-sector-service-applicant-program-mgmt",
"DC.language": null,
"DC.relation": "../../../release-notes/store/public-sector/store-rn-public-sector-highlight.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Service Applicant Program Management application on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/public-sector/store-rn-public-sector-service-applicant-program-mgmt.html",
"page_key": 54385502,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 1219,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 159
},
"related_links": [],
"search_title": null,
"title": "Service Applicant Program Management release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/public-sector/store-rn-public-sector-service-applicant-program-mgmt.html\" id=\"bundle:store-release-notes/enus/release-notes/store/public-sector/store-rn-public-sector-service-applicant-program-mgmt.html\"><body id=\"store-rn-public-sector-service-applicant-program-mgmt\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-rn-public-sector-service-applicant-program-mgmt\" aria-labelledby=\"title_store-rn-public-sector-service-applicant-program-mgmt\">\n <h1 class=\"title topictitle1\" id=\"title_store-rn-public-sector-service-applicant-program-mgmt\">Service Applicant Program Management release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the Service Applicant Program Management application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-rn-public-sector-service-applicant-program-mgmt__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d191751e62\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 1.1.3 - August 2025</dt>\n <dd class=\"dd\">This release includes updated bug fixes.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.8 - August 2025</dt>\n <dd class=\"dd\">No updates.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.2 - May 2025</dt>\n <dd class=\"dd\" id=\"store-rn-public-sector-service-applicant-program-mgmt__latest-store-rn-public-sector-service-applicant-program-mgmt\">\n <ul class=\"ul\" id=\"store-rn-public-sector-service-applicant-program-mgmt__ul_gvk_snq_cfc\">\n <li class=\"li\">The Service Applicant Program Management application, in partnership with Strategic Portfolio Management, empowers organizations to quickly design, configure, and launch applicant-facing programs, such as grants.</li>\n <li class=\"li\">This solution provides a ready-to-use architecture and guided workflow to streamline the entire setup process. Through an intuitive playbook, users can:<ul class=\"ul\" id=\"store-rn-public-sector-service-applicant-program-mgmt__ul_i22_tnq_cfc\">\n <li class=\"li\">Define program details, including descriptions, objectives, and timelines.</li>\n <li class=\"li\">Set up internal review teams and governance structures.</li>\n <li class=\"li\">Allocate budgets and assign resources.</li>\n <li class=\"li\">Configure the applicant experience, including eligibility criteria, required documentation, screening rules, and an announcement landing page.</li>\n </ul></li>\n <li class=\"li\">Designed with reusability in mind, this application allows teams to provision multiple applicant programs using a consistent, scalable framework.</li>\n </ul>\n </dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Service Applicant Program Management release notes
Version history for the Service Applicant Program Management application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.1.3 - August 2025
This release includes updated bug fixes.
#### Version 1.0.8 - August 2025
No updates.
#### Version 1.0.2 - May 2025
* The Service Applicant Program Management application, in partnership with Strategic Portfolio Management, empowers organizations to quickly design, configure, and launch applicant-facing programs, such as grants.
* This solution provides a ready-to-use architecture and guided workflow to streamline the entire setup process. Through an intuitive playbook, users can:
+ Define program details, including descriptions, objectives, and timelines.
+ Set up internal review teams and governance structures.
+ Allocate budgets and assign resources.
+ Configure the applicant experience, including eligibility criteria, required documentation, screening rules, and an announcement landing page.
* Designed with reusability in mind, this application allows teams to provision multiple applicant programs using a consistent, scalable framework.
| ---
title: Service Applicant Program Management release notes
description: Version history for the Service Applicant Program Management application
on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Public Sector Industry release notes
---
# Service Applicant Program Management release notes
Version history for the Service Applicant Program Management application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.1.3 - August 2025
This release includes updated bug fixes.
#### Version 1.0.8 - August 2025
No updates.
#### Version 1.0.2 - May 2025
* The Service Applicant Program Management application, in partnership with Strategic Portfolio Management, empowers organizations to quickly design, configure, and launch applicant-facing programs, such as grants.
* This solution provides a ready-to-use architecture and guided workflow to streamline the entire setup process. Through an intuitive playbook, users can:
+ Define program details, including descriptions, objectives, and timelines.
+ Set up internal review teams and governance structures.
+ Allocate budgets and assign resources.
+ Configure the applicant experience, including eligibility criteria, required documentation, screening rules, and an announcement landing page.
* Designed with reusability in mind, this application allows teams to provision multiple applicant programs using a consistent, scalable framework.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/public-sector/store-rn-public-sector-social-benefits-playbook.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/public-sector/store-rn-public-sector-social-benefits-playbook.html | 2025-08-21 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/public-sector/store-rn-public-sector-social-benefits-playbook.html | Social Benefits Playbook release notes | Version history for the Social Benefits Playbook application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Public Sector Industry release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/public-sector/store-rn-public-sector-social-benefits-playbook.html" id="bundle:store-release-notes/enus/release-notes/store/public-sector/store-rn-public-sector-social-benefits-playbook.html"><body id="store-rn-public-sector-social-benefits-playbook"><main role="main"><article role="article" class="dita" id="store-rn-public-sector-social-benefits-playbook" aria-labelledby="title_store-rn-public-sector-social-benefits-playbook">
<h1 class="title topictitle1" id="title_store-rn-public-sector-social-benefits-playbook"><span class="ph">Social Benefits Playbook</span> release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">Social Benefits Playbook</span> application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-public-sector-social-benefits-playbook__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d125441e67" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 2.0.2 - August 2025</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Fixed:<ul class="ul" id="store-rn-public-sector-social-benefits-playbook__ul_tnj_dzb_cgc">
<li class="li">Review Application Activity Empty After Completion: Now retains and displays content as expected after marking complete.</li>
<li class="li">Responsibility Field in 'Add People' Activity: Fixed to show appropriate options like "dependent".</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 2.0.3 - August 2025</dt>
<dd class="dd">Changed: Moved PaCE Calling Service APIs to the PSDS Core Application.</dd>
<dt class="dt dlterm">Version 2.0.1 - May 2025</dt>
<dd class="dd" id="store-rn-public-sector-social-benefits-playbook__latest-store-rn-public-sector-social-benefits-playbook">Fixed: Functionality problem within the "Enter primary applicant information" activity.</dd>
<dt class="dt dlterm">Version 2.0.0 - February 2025</dt>
<dd class="dd">
<ul class="ul" id="store-rn-public-sector-social-benefits-playbook__ul_vb5_gkh_22c">
<li class="li">Changed:<ul class="ul" id="store-rn-public-sector-social-benefits-playbook__ul_xm3_hkh_22c">
<li class="li">Modified eligibility rules engine output to better inform agents when runtime issues occur.</li>
<li class="li">Updated application labels to support accessible rich internet applications (ARIA) accessibility requirements.</li>
<li class="li">Added new access control rules (ACLs) to enhance the playbook security model.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.2.0 - November 2024</dt>
<dd class="dd"><ul class="ul">
<li class="li">Changed:<ul class="ul">
<li class="li">Modified eligibility rules engine output to better inform agents when runtime issues occur.</li>
<li class="li">Updated application labels to support accessible rich internet applications (ARIA) accessibility requirements.</li>
<li class="li">Added new access control rules (ACLs) to enhance the playbook security model.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 1.1.1 - August 2024</dt>
<dd class="dd"><ul class="ul">
<li class="li">New:<ul class="ul">
<li class="li">Ability for social assistance program applicants to bypass initial eligibility questions</li>
<li class="li">Applicants are now able to advance from initial applicant information questions directly to the sign and submit activity without having to complete additional application questions</li>
<li class="li">Improved constituent 360 card within the agent workspace to provide more detailed information about social assistance program applicants</li>
<li class="li">Links to the associated policies governing eligibility criteria are available within the contextual side panel of the agent experience</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 1.0.4 - June 2024</dt>
<dd class="dd">
<ul class="ul" id="store-rn-public-sector-social-benefits-playbook__ul_wsm_ndq_4bc">
<li class="li">Fixed:<ul class="ul" id="store-rn-public-sector-social-benefits-playbook__ul_dtg_4dq_4bc">
<li class="li">Resolved accessibility issues</li>
<li class="li">Updated API call to glide plugin manager when checking if a plugin exists</li>
<li class="li">Action Status on the social benefits workspace lists</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.0.2 - May 2024</dt>
<dd class="dd">The <span class="ph">Social Benefits Playbook</span> provides governments with a packaged playbook built to simplify and modernize eligibility determination and the delivery of financial and social assistance enabling governments to focus
on quickly providing critical assistance to constituents in need, rather than developing and maintaining expensive custom solutions.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"enus"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Public Sector Industry release notes",
"topic_id": "release-notes/store/public-sector/store-rn-public-sector-highlight.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/public-sector/store-rn-public-sector-highlight.html\">ServiceNow Store - Public Sector Industry release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Social Benefits Playbook release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2024-05-09T11:42:01.364435Z",
"Updated on": "2025-07-31T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/48518751",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/48518751",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2025-07-31T16:22:15-08:00",
"DC.format": "HTML5",
"DC.identifier": "store-rn-public-sector-social-benefits-playbook",
"DC.language": null,
"DC.relation": "../../../release-notes/store/public-sector/store-rn-public-sector-highlight.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Social Benefits Playbook application on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/public-sector/store-rn-public-sector-social-benefits-playbook.html",
"page_key": 48518751,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 2505,
"img_count": 0,
"read_time": 2,
"video_links": [
""
],
"word_count": 345
},
"related_links": [],
"search_title": null,
"title": "Social Benefits Playbook release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/public-sector/store-rn-public-sector-social-benefits-playbook.html\" id=\"bundle:store-release-notes/enus/release-notes/store/public-sector/store-rn-public-sector-social-benefits-playbook.html\"><body id=\"store-rn-public-sector-social-benefits-playbook\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-rn-public-sector-social-benefits-playbook\" aria-labelledby=\"title_store-rn-public-sector-social-benefits-playbook\">\n <h1 class=\"title topictitle1\" id=\"title_store-rn-public-sector-social-benefits-playbook\"><span class=\"ph\">Social Benefits Playbook</span> release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the <span class=\"ph\">Social Benefits Playbook</span> application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-rn-public-sector-social-benefits-playbook__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d125441e67\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 2.0.2 - August 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-rn-public-sector-social-benefits-playbook__ul_tnj_dzb_cgc\">\n <li class=\"li\">Review Application Activity Empty After Completion: Now retains and displays content as expected after marking complete.</li>\n <li class=\"li\">Responsibility Field in 'Add People' Activity: Fixed to show appropriate options like "dependent".</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.3 - August 2025</dt>\n <dd class=\"dd\">Changed: Moved PaCE Calling Service APIs to the PSDS Core Application.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.1 - May 2025</dt>\n <dd class=\"dd\" id=\"store-rn-public-sector-social-benefits-playbook__latest-store-rn-public-sector-social-benefits-playbook\">Fixed: Functionality problem within the "Enter primary applicant information" activity.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.0 - February 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-rn-public-sector-social-benefits-playbook__ul_vb5_gkh_22c\">\n <li class=\"li\">Changed:<ul class=\"ul\" id=\"store-rn-public-sector-social-benefits-playbook__ul_xm3_hkh_22c\">\n <li class=\"li\">Modified eligibility rules engine output to better inform agents when runtime issues occur.</li>\n <li class=\"li\">Updated application labels to support accessible rich internet applications (ARIA) accessibility requirements.</li>\n <li class=\"li\">Added new access control rules (ACLs) to enhance the playbook security model.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.2.0 - November 2024</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">Changed:<ul class=\"ul\">\n <li class=\"li\">Modified eligibility rules engine output to better inform agents when runtime issues occur.</li>\n <li class=\"li\">Updated application labels to support accessible rich internet applications (ARIA) accessibility requirements.</li>\n <li class=\"li\">Added new access control rules (ACLs) to enhance the playbook security model.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.1 - August 2024</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\">\n <li class=\"li\">Ability for social assistance program applicants to bypass initial eligibility questions</li>\n <li class=\"li\">Applicants are now able to advance from initial applicant information questions directly to the sign and submit activity without having to complete additional application questions</li>\n <li class=\"li\">Improved constituent 360 card within the agent workspace to provide more detailed information about social assistance program applicants</li>\n <li class=\"li\">Links to the associated policies governing eligibility criteria are available within the contextual side panel of the agent experience</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.4 - June 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-rn-public-sector-social-benefits-playbook__ul_wsm_ndq_4bc\">\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-rn-public-sector-social-benefits-playbook__ul_dtg_4dq_4bc\">\n <li class=\"li\">Resolved accessibility issues</li>\n <li class=\"li\">Updated API call to glide plugin manager when checking if a plugin exists</li>\n <li class=\"li\">Action Status on the social benefits workspace lists</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.2 - May 2024</dt>\n <dd class=\"dd\">The <span class=\"ph\">Social Benefits Playbook</span> provides governments with a packaged playbook built to simplify and modernize eligibility determination and the delivery of financial and social assistance enabling governments to focus\n on quickly providing critical assistance to constituents in need, rather than developing and maintaining expensive custom solutions.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Social Benefits Playbook release notes
Version history for the Social Benefits Playbook application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.0.2 - August 2025
* Fixed:
+ Review Application Activity Empty After Completion: Now retains and displays content as expected after marking complete.
+ Responsibility Field in 'Add People' Activity: Fixed to show appropriate options like "dependent".
#### Version 2.0.3 - August 2025
Changed: Moved PaCE Calling Service APIs to the PSDS Core Application.
#### Version 2.0.1 - May 2025
Fixed: Functionality problem within the "Enter primary applicant information" activity.
#### Version 2.0.0 - February 2025
* Changed:
+ Modified eligibility rules engine output to better inform agents when runtime issues occur.
+ Updated application labels to support accessible rich internet applications (ARIA) accessibility requirements.
+ Added new access control rules (ACLs) to enhance the playbook security model.
#### Version 1.2.0 - November 2024
* Changed:
+ Modified eligibility rules engine output to better inform agents when runtime issues occur.
+ Updated application labels to support accessible rich internet applications (ARIA) accessibility requirements.
+ Added new access control rules (ACLs) to enhance the playbook security model.
#### Version 1.1.1 - August 2024
* New:
+ Ability for social assistance program applicants to bypass initial eligibility questions
+ Applicants are now able to advance from initial applicant information questions directly to the sign and submit activity without having to complete additional application questions
+ Improved constituent 360 card within the agent workspace to provide more detailed information about social assistance program applicants
+ Links to the associated policies governing eligibility criteria are available within the contextual side panel of the agent experience
#### Version 1.0.4 - June 2024
* Fixed:
+ Resolved accessibility issues
+ Updated API call to glide plugin manager when checking if a plugin exists
+ Action Status on the social benefits workspace lists
#### Version 1.0.2 - May 2024
The Social Benefits Playbook provides governments with a packaged playbook built to simplify and modernize eligibility determination and the delivery of financial and social assistance enabling governments to focus
on quickly providing critical assistance to constituents in need, rather than developing and maintaining expensive custom solutions.
| ---
title: Social Benefits Playbook release notes
description: Version history for the Social Benefits Playbook application on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Public Sector Industry release notes
---
# Social Benefits Playbook release notes
Version history for the Social Benefits Playbook application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.0.2 - August 2025
* Fixed:
+ Review Application Activity Empty After Completion: Now retains and displays content as expected after marking complete.
+ Responsibility Field in 'Add People' Activity: Fixed to show appropriate options like "dependent".
#### Version 2.0.3 - August 2025
Changed: Moved PaCE Calling Service APIs to the PSDS Core Application.
#### Version 2.0.1 - May 2025
Fixed: Functionality problem within the "Enter primary applicant information" activity.
#### Version 2.0.0 - February 2025
* Changed:
+ Modified eligibility rules engine output to better inform agents when runtime issues occur.
+ Updated application labels to support accessible rich internet applications (ARIA) accessibility requirements.
+ Added new access control rules (ACLs) to enhance the playbook security model.
#### Version 1.2.0 - November 2024
* Changed:
+ Modified eligibility rules engine output to better inform agents when runtime issues occur.
+ Updated application labels to support accessible rich internet applications (ARIA) accessibility requirements.
+ Added new access control rules (ACLs) to enhance the playbook security model.
#### Version 1.1.1 - August 2024
* New:
+ Ability for social assistance program applicants to bypass initial eligibility questions
+ Applicants are now able to advance from initial applicant information questions directly to the sign and submit activity without having to complete additional application questions
+ Improved constituent 360 card within the agent workspace to provide more detailed information about social assistance program applicants
+ Links to the associated policies governing eligibility criteria are available within the contextual side panel of the agent experience
#### Version 1.0.4 - June 2024
* Fixed:
+ Resolved accessibility issues
+ Updated API call to glide plugin manager when checking if a plugin exists
+ Action Status on the social benefits workspace lists
#### Version 1.0.2 - May 2024
The Social Benefits Playbook provides governments with a packaged playbook built to simplify and modernize eligibility determination and the delivery of financial and social assistance enabling governments to focus
on quickly providing critical assistance to constituents in need, rather than developing and maintaining expensive custom solutions.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/public-sector/store-rn-public-sector-tech-product-support-case.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/public-sector/store-rn-public-sector-tech-product-support-case.html | 2025-08-21 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/public-sector/store-rn-public-sector-tech-product-support-case.html | Technology Product Support Case release notes | Version history for the Technology Product Support Case application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Public Sector Industry release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/public-sector/store-rn-public-sector-tech-product-support-case.html" id="bundle:store-release-notes/enus/release-notes/store/public-sector/store-rn-public-sector-tech-product-support-case.html"><body id="store-rn-public-sector-tech-product-support-case"><main role="main"><article role="article" class="dita" id="store-rn-public-sector-tech-product-support-case" aria-labelledby="title_store-rn-public-sector-tech-product-support-case">
<h1 class="title topictitle1" id="title_store-rn-public-sector-tech-product-support-case">Technology Product Support Case release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Technology Product Support Case application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-public-sector-tech-product-support-case__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d449875e62" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 3.6.0 - August 2025</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Bug fixes:<ul class="ul" id="store-rn-public-sector-tech-product-support-case__ul_fqj_zpb_cgc">
<li class="li">Test Re-run Issue: The Re-Run icon now correctly triggers test execution in CSM/FSM Workspace and SOW Workspace.</li>
<li class="li">Diagnose Activity Access: Tech Support Agent role users can now view Diagnose Activity tabs under Diagnostic Tasks.</li>
<li class="li">Validation Fix: Users can no longer re-run flows in Pending for inputs without filling mandatory fields.</li>
<li class="li">Test Characteristic Sync: Mandatory characteristics now sync properly in the re-run window for Pending for input state.</li>
<li class="li">TPSC Record Producer: Improvements applied to the Service Portal version of the record producer.</li>
<li class="li">Scheduler Fix: Incident, Change, HI-TEC and SPC test runs now respect scheduler timings and no longer run instantly.</li>
</ul></li>
<li class="li">Updates:<ul class="ul" id="store-rn-public-sector-tech-product-support-case__ul_awd_1qb_cgc">
<li class="li">AI Recommendations: Recommended Actions now appear in the Contextual Side Panel with AI Search results.</li>
<li class="li">AI Search Scope: AI Search now includes the Subject' field for High-Tech cases by default.</li>
<li class="li">Changes in the TPSC record producer on the service portal</li>
<li class="li">Included all changes from the Telecom Zurich release to maintain alignment across products.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 3.5.0 - August 2025 (Yokohama)</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Bug fixes:<ul class="ul" id="store-rn-public-sector-tech-product-support-case__ul_xxs_2xm_bgc">
<li class="li">Test Re-run Issue: The Re-Run icon now correctly triggers test execution in CSM/FSM Workspace and SOW Workspace.</li>
<li class="li">Diagnose Activity Access: Tech Support Agent role users can now view Diagnose Activity tabs under Diagnostic Tasks.</li>
<li class="li">Validation Fix: Users can no longer re-run flows in Pending for inputs without filling mandatory fields.</li>
<li class="li">Test Characteristic Sync: Mandatory characteristics now sync properly in the re-run window for Pending for input state.</li>
<li class="li">TPSC Record Producer: Improvements applied to the Service Portal version of the record producer.</li>
<li class="li">Scheduler Fix: Incident, Change, HI-TEC and SPC test runs now respect scheduler timings and no longer run instantly.</li>
</ul></li>
<li class="li">Updates:<ul class="ul" id="store-rn-public-sector-tech-product-support-case__ul_c1q_fxm_bgc">
<li class="li">AI Recommendations: Recommended Actions now appear in the Contextual Side Panel with AI Search results.</li>
<li class="li">AI Search Scope: AI Search now includes the 'Subject' field for High-Tech cases by default.</li>
<li class="li">Changes in the TPSC record producer on the service portal</li>
<li class="li">Included all changes from the Telecom Zurich release to maintain alignment across products.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 3.4.0 - August 2025 (Xanadu)</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Bug fixes:<ul class="ul" id="store-rn-public-sector-tech-product-support-case__ul_ywn_gqb_cgc">
<li class="li">Test Re-run Issue: The Re-Run icon now correctly triggers test execution in CSM/FSM Workspace and SOW Workspace.</li>
<li class="li">Diagnose Activity Access: Tech Support Agent role users can now view Diagnose Activity tabs under Diagnostic Tasks.</li>
<li class="li">Validation Fix: Users can no longer re-run flows in Pending for inputs without filling mandatory fields.</li>
<li class="li">Test Characteristic Sync: Mandatory characteristics now sync properly in the re-run window for Pending for input state.</li>
<li class="li">TPSC Record Producer: Improvements applied to the Service Portal version of the record producer.</li>
<li class="li">Scheduler Fix: Incident, Change, HI-TEC and SPC test runs now respect scheduler timings and no longer run instantly.</li>
</ul></li>
<li class="li">Updates:<ul class="ul" id="store-rn-public-sector-tech-product-support-case__ul_hfj_hqb_cgc">
<li class="li">AI Recommendations: Recommended Actions now appear in the Contextual Side Panel with AI Search results.</li>
<li class="li">AI Search Scope: AI Search now includes the Subject' field for High-Tech cases by default.</li>
<li class="li">Changes in the TPSC record producer on the service portal</li>
<li class="li">Included all changes from the Telecom Zurich release to maintain alignment across products.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 3.3.0 - February 2025</dt>
<dd class="dd" id="store-rn-public-sector-tech-product-support-case__latest-store-rn-public-sector-tech-product-support-case">
<ul class="ul" id="store-rn-public-sector-tech-product-support-case__ul_jny_vdq_c2c">
<li class="li">New features:<ul class="ul" id="store-rn-public-sector-tech-product-support-case__ul_dtf_ydq_c2c">
<li class="li">Ux work to show Diagnostics test definition with the product model - UI capability to support diagnostics as a capability for troubleshooting purposes.</li>
<li class="li">Resolution tasks to be shown post the diagnostics - Test and Diagnostics outcome should result in the creation of the resolution task.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 1.1.2 - November 2024</dt>
<dd class="dd">
<ul class="ul" id="store-rn-public-sector-tech-product-support-case__ul_rlj_tdl_fdc">
<li class="li">Fixed:<ul class="ul" id="store-rn-public-sector-tech-product-support-case__ul_hcv_tdl_fdc">
<li class="li">Health scan Defect - HealthScan issue reported Report View ACL on the table sn_tech_product_support_case_type_category.</li>
<li class="li">Install base version dependency on Glide</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.0.0 - May 2024</dt>
<dd class="dd">The Technology Product Support Case application is included in the Technology Provider Service Management and Telecommunications Service Management products. The
ServiceNow & Technology Product Support Case application enables Telecommunications, Media, and Technology companies to support digital products and services. Features for this application include Case Type, Record Page,
Playbook, and Record Producer.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"enus"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Public Sector Industry release notes",
"topic_id": "release-notes/store/public-sector/store-rn-public-sector-highlight.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/public-sector/store-rn-public-sector-highlight.html\">ServiceNow Store - Public Sector Industry release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Technology Product Support Case release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2024-05-09T11:42:01.364435Z",
"Updated on": "2025-07-31T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/48518752",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/48518752",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2025-07-31T16:22:15-08:00",
"DC.format": "HTML5",
"DC.identifier": "store-rn-public-sector-tech-product-support-case",
"DC.language": null,
"DC.relation": "../../../release-notes/store/public-sector/store-rn-public-sector-highlight.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Technology Product Support Case application on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/public-sector/store-rn-public-sector-tech-product-support-case.html",
"page_key": 48518752,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 4451,
"img_count": 0,
"read_time": 3,
"video_links": [
""
],
"word_count": 651
},
"related_links": [],
"search_title": null,
"title": "Technology Product Support Case release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/public-sector/store-rn-public-sector-tech-product-support-case.html\" id=\"bundle:store-release-notes/enus/release-notes/store/public-sector/store-rn-public-sector-tech-product-support-case.html\"><body id=\"store-rn-public-sector-tech-product-support-case\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-rn-public-sector-tech-product-support-case\" aria-labelledby=\"title_store-rn-public-sector-tech-product-support-case\">\n <h1 class=\"title topictitle1\" id=\"title_store-rn-public-sector-tech-product-support-case\">Technology Product Support Case release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the Technology Product Support Case application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-rn-public-sector-tech-product-support-case__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d449875e62\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 3.6.0 - August 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Bug fixes:<ul class=\"ul\" id=\"store-rn-public-sector-tech-product-support-case__ul_fqj_zpb_cgc\">\n <li class=\"li\">Test Re-run Issue: The Re-Run icon now correctly triggers test execution in CSM/FSM Workspace and SOW Workspace.</li>\n <li class=\"li\">Diagnose Activity Access: Tech Support Agent role users can now view Diagnose Activity tabs under Diagnostic Tasks.</li>\n <li class=\"li\">Validation Fix: Users can no longer re-run flows in Pending for inputs without filling mandatory fields.</li>\n <li class=\"li\">Test Characteristic Sync: Mandatory characteristics now sync properly in the re-run window for Pending for input state.</li>\n <li class=\"li\">TPSC Record Producer: Improvements applied to the Service Portal version of the record producer.</li>\n <li class=\"li\">Scheduler Fix: Incident, Change, HI-TEC and SPC test runs now respect scheduler timings and no longer run instantly.</li>\n </ul></li>\n <li class=\"li\">Updates:<ul class=\"ul\" id=\"store-rn-public-sector-tech-product-support-case__ul_awd_1qb_cgc\">\n <li class=\"li\">AI Recommendations: Recommended Actions now appear in the Contextual Side Panel with AI Search results.</li>\n <li class=\"li\">AI Search Scope: AI Search now includes the Subject' field for High-Tech cases by default.</li>\n <li class=\"li\">Changes in the TPSC record producer on the service portal</li>\n <li class=\"li\">Included all changes from the Telecom Zurich release to maintain alignment across products.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 3.5.0 - August 2025 (Yokohama)</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Bug fixes:<ul class=\"ul\" id=\"store-rn-public-sector-tech-product-support-case__ul_xxs_2xm_bgc\">\n <li class=\"li\">Test Re-run Issue: The Re-Run icon now correctly triggers test execution in CSM/FSM Workspace and SOW Workspace.</li>\n <li class=\"li\">Diagnose Activity Access: Tech Support Agent role users can now view Diagnose Activity tabs under Diagnostic Tasks.</li>\n <li class=\"li\">Validation Fix: Users can no longer re-run flows in Pending for inputs without filling mandatory fields.</li>\n <li class=\"li\">Test Characteristic Sync: Mandatory characteristics now sync properly in the re-run window for Pending for input state.</li>\n <li class=\"li\">TPSC Record Producer: Improvements applied to the Service Portal version of the record producer.</li>\n <li class=\"li\">Scheduler Fix: Incident, Change, HI-TEC and SPC test runs now respect scheduler timings and no longer run instantly.</li>\n </ul></li>\n <li class=\"li\">Updates:<ul class=\"ul\" id=\"store-rn-public-sector-tech-product-support-case__ul_c1q_fxm_bgc\">\n <li class=\"li\">AI Recommendations: Recommended Actions now appear in the Contextual Side Panel with AI Search results.</li>\n <li class=\"li\">AI Search Scope: AI Search now includes the 'Subject' field for High-Tech cases by default.</li>\n <li class=\"li\">Changes in the TPSC record producer on the service portal</li>\n <li class=\"li\">Included all changes from the Telecom Zurich release to maintain alignment across products.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 3.4.0 - August 2025 (Xanadu)</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Bug fixes:<ul class=\"ul\" id=\"store-rn-public-sector-tech-product-support-case__ul_ywn_gqb_cgc\">\n <li class=\"li\">Test Re-run Issue: The Re-Run icon now correctly triggers test execution in CSM/FSM Workspace and SOW Workspace.</li>\n <li class=\"li\">Diagnose Activity Access: Tech Support Agent role users can now view Diagnose Activity tabs under Diagnostic Tasks.</li>\n <li class=\"li\">Validation Fix: Users can no longer re-run flows in Pending for inputs without filling mandatory fields.</li>\n <li class=\"li\">Test Characteristic Sync: Mandatory characteristics now sync properly in the re-run window for Pending for input state.</li>\n <li class=\"li\">TPSC Record Producer: Improvements applied to the Service Portal version of the record producer.</li>\n <li class=\"li\">Scheduler Fix: Incident, Change, HI-TEC and SPC test runs now respect scheduler timings and no longer run instantly.</li>\n </ul></li>\n <li class=\"li\">Updates:<ul class=\"ul\" id=\"store-rn-public-sector-tech-product-support-case__ul_hfj_hqb_cgc\">\n <li class=\"li\">AI Recommendations: Recommended Actions now appear in the Contextual Side Panel with AI Search results.</li>\n <li class=\"li\">AI Search Scope: AI Search now includes the Subject' field for High-Tech cases by default.</li>\n <li class=\"li\">Changes in the TPSC record producer on the service portal</li>\n <li class=\"li\">Included all changes from the Telecom Zurich release to maintain alignment across products.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 3.3.0 - February 2025</dt>\n <dd class=\"dd\" id=\"store-rn-public-sector-tech-product-support-case__latest-store-rn-public-sector-tech-product-support-case\">\n <ul class=\"ul\" id=\"store-rn-public-sector-tech-product-support-case__ul_jny_vdq_c2c\">\n <li class=\"li\">New features:<ul class=\"ul\" id=\"store-rn-public-sector-tech-product-support-case__ul_dtf_ydq_c2c\">\n <li class=\"li\">Ux work to show Diagnostics test definition with the product model - UI capability to support diagnostics as a capability for troubleshooting purposes.</li>\n <li class=\"li\">Resolution tasks to be shown post the diagnostics - Test and Diagnostics outcome should result in the creation of the resolution task.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.2 - November 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-rn-public-sector-tech-product-support-case__ul_rlj_tdl_fdc\">\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-rn-public-sector-tech-product-support-case__ul_hcv_tdl_fdc\">\n <li class=\"li\">Health scan Defect - HealthScan issue reported Report View ACL on the table sn_tech_product_support_case_type_category.</li>\n <li class=\"li\">Install base version dependency on Glide</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.0 - May 2024</dt>\n <dd class=\"dd\">The Technology Product Support Case application is included in the Technology Provider Service Management and Telecommunications Service Management products. The\n ServiceNow & Technology Product Support Case application enables Telecommunications, Media, and Technology companies to support digital products and services. Features for this application include Case Type, Record Page,\n Playbook, and Record Producer.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Technology Product Support Case release notes
Version history for the Technology Product Support Case application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 3.6.0 - August 2025
* Bug fixes:
+ Test Re-run Issue: The Re-Run icon now correctly triggers test execution in CSM/FSM Workspace and SOW Workspace.
+ Diagnose Activity Access: Tech Support Agent role users can now view Diagnose Activity tabs under Diagnostic Tasks.
+ Validation Fix: Users can no longer re-run flows in Pending for inputs without filling mandatory fields.
+ Test Characteristic Sync: Mandatory characteristics now sync properly in the re-run window for Pending for input state.
+ TPSC Record Producer: Improvements applied to the Service Portal version of the record producer.
+ Scheduler Fix: Incident, Change, HI-TEC and SPC test runs now respect scheduler timings and no longer run instantly.
* Updates:
+ AI Recommendations: Recommended Actions now appear in the Contextual Side Panel with AI Search results.
+ AI Search Scope: AI Search now includes the Subject' field for High-Tech cases by default.
+ Changes in the TPSC record producer on the service portal
+ Included all changes from the Telecom Zurich release to maintain alignment across products.
#### Version 3.5.0 - August 2025 (Yokohama)
* Bug fixes:
+ Test Re-run Issue: The Re-Run icon now correctly triggers test execution in CSM/FSM Workspace and SOW Workspace.
+ Diagnose Activity Access: Tech Support Agent role users can now view Diagnose Activity tabs under Diagnostic Tasks.
+ Validation Fix: Users can no longer re-run flows in Pending for inputs without filling mandatory fields.
+ Test Characteristic Sync: Mandatory characteristics now sync properly in the re-run window for Pending for input state.
+ TPSC Record Producer: Improvements applied to the Service Portal version of the record producer.
+ Scheduler Fix: Incident, Change, HI-TEC and SPC test runs now respect scheduler timings and no longer run instantly.
* Updates:
+ AI Recommendations: Recommended Actions now appear in the Contextual Side Panel with AI Search results.
+ AI Search Scope: AI Search now includes the 'Subject' field for High-Tech cases by default.
+ Changes in the TPSC record producer on the service portal
+ Included all changes from the Telecom Zurich release to maintain alignment across products.
#### Version 3.4.0 - August 2025 (Xanadu)
* Bug fixes:
+ Test Re-run Issue: The Re-Run icon now correctly triggers test execution in CSM/FSM Workspace and SOW Workspace.
+ Diagnose Activity Access: Tech Support Agent role users can now view Diagnose Activity tabs under Diagnostic Tasks.
+ Validation Fix: Users can no longer re-run flows in Pending for inputs without filling mandatory fields.
+ Test Characteristic Sync: Mandatory characteristics now sync properly in the re-run window for Pending for input state.
+ TPSC Record Producer: Improvements applied to the Service Portal version of the record producer.
+ Scheduler Fix: Incident, Change, HI-TEC and SPC test runs now respect scheduler timings and no longer run instantly.
* Updates:
+ AI Recommendations: Recommended Actions now appear in the Contextual Side Panel with AI Search results.
+ AI Search Scope: AI Search now includes the Subject' field for High-Tech cases by default.
+ Changes in the TPSC record producer on the service portal
+ Included all changes from the Telecom Zurich release to maintain alignment across products.
#### Version 3.3.0 - February 2025
* New features:
+ Ux work to show Diagnostics test definition with the product model - UI capability to support diagnostics as a capability for troubleshooting purposes.
+ Resolution tasks to be shown post the diagnostics - Test and Diagnostics outcome should result in the creation of the resolution task.
#### Version 1.1.2 - November 2024
* Fixed:
+ Health scan Defect - HealthScan issue reported Report View ACL on the table sn\_tech\_product\_support\_case\_type\_category.
+ Install base version dependency on Glide
#### Version 1.0.0 - May 2024
The Technology Product Support Case application is included in the Technology Provider Service Management and Telecommunications Service Management products. The
ServiceNow & Technology Product Support Case application enables Telecommunications, Media, and Technology companies to support digital products and services. Features for this application include Case Type, Record Page,
Playbook, and Record Producer.
| ---
title: Technology Product Support Case release notes
description: Version history for the Technology Product Support Case application on
the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Public Sector Industry release notes
---
# Technology Product Support Case release notes
Version history for the Technology Product Support Case application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 3.6.0 - August 2025
* Bug fixes:
+ Test Re-run Issue: The Re-Run icon now correctly triggers test execution in CSM/FSM Workspace and SOW Workspace.
+ Diagnose Activity Access: Tech Support Agent role users can now view Diagnose Activity tabs under Diagnostic Tasks.
+ Validation Fix: Users can no longer re-run flows in Pending for inputs without filling mandatory fields.
+ Test Characteristic Sync: Mandatory characteristics now sync properly in the re-run window for Pending for input state.
+ TPSC Record Producer: Improvements applied to the Service Portal version of the record producer.
+ Scheduler Fix: Incident, Change, HI-TEC and SPC test runs now respect scheduler timings and no longer run instantly.
* Updates:
+ AI Recommendations: Recommended Actions now appear in the Contextual Side Panel with AI Search results.
+ AI Search Scope: AI Search now includes the Subject' field for High-Tech cases by default.
+ Changes in the TPSC record producer on the service portal
+ Included all changes from the Telecom Zurich release to maintain alignment across products.
#### Version 3.5.0 - August 2025 (Yokohama)
* Bug fixes:
+ Test Re-run Issue: The Re-Run icon now correctly triggers test execution in CSM/FSM Workspace and SOW Workspace.
+ Diagnose Activity Access: Tech Support Agent role users can now view Diagnose Activity tabs under Diagnostic Tasks.
+ Validation Fix: Users can no longer re-run flows in Pending for inputs without filling mandatory fields.
+ Test Characteristic Sync: Mandatory characteristics now sync properly in the re-run window for Pending for input state.
+ TPSC Record Producer: Improvements applied to the Service Portal version of the record producer.
+ Scheduler Fix: Incident, Change, HI-TEC and SPC test runs now respect scheduler timings and no longer run instantly.
* Updates:
+ AI Recommendations: Recommended Actions now appear in the Contextual Side Panel with AI Search results.
+ AI Search Scope: AI Search now includes the 'Subject' field for High-Tech cases by default.
+ Changes in the TPSC record producer on the service portal
+ Included all changes from the Telecom Zurich release to maintain alignment across products.
#### Version 3.4.0 - August 2025 (Xanadu)
* Bug fixes:
+ Test Re-run Issue: The Re-Run icon now correctly triggers test execution in CSM/FSM Workspace and SOW Workspace.
+ Diagnose Activity Access: Tech Support Agent role users can now view Diagnose Activity tabs under Diagnostic Tasks.
+ Validation Fix: Users can no longer re-run flows in Pending for inputs without filling mandatory fields.
+ Test Characteristic Sync: Mandatory characteristics now sync properly in the re-run window for Pending for input state.
+ TPSC Record Producer: Improvements applied to the Service Portal version of the record producer.
+ Scheduler Fix: Incident, Change, HI-TEC and SPC test runs now respect scheduler timings and no longer run instantly.
* Updates:
+ AI Recommendations: Recommended Actions now appear in the Contextual Side Panel with AI Search results.
+ AI Search Scope: AI Search now includes the Subject' field for High-Tech cases by default.
+ Changes in the TPSC record producer on the service portal
+ Included all changes from the Telecom Zurich release to maintain alignment across products.
#### Version 3.3.0 - February 2025
* New features:
+ Ux work to show Diagnostics test definition with the product model - UI capability to support diagnostics as a capability for troubleshooting purposes.
+ Resolution tasks to be shown post the diagnostics - Test and Diagnostics outcome should result in the creation of the resolution task.
#### Version 1.1.2 - November 2024
* Fixed:
+ Health scan Defect - HealthScan issue reported Report View ACL on the table sn\_tech\_product\_support\_case\_type\_category.
+ Install base version dependency on Glide
#### Version 1.0.0 - May 2024
The Technology Product Support Case application is included in the Technology Provider Service Management and Telecommunications Service Management products. The
ServiceNow & Technology Product Support Case application enables Telecommunications, Media, and Technology companies to support digital products and services. Features for this application include Case Type, Record Page,
Playbook, and Record Producer.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html | ServiceNow Store - Sales and Order Management release notes | The ServiceNow Store contains Sales and Order Management applications. | [] | [
"ServiceNow Store release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html" id="bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html"><body id="store-rn-sales-order-management-highlights"><main role="main"><article role="article" class="dita" id="store-rn-sales-order-management-highlights" aria-labelledby="title_store-rn-sales-order-management-highlights">
<h1 class="title topictitle1" id="title_store-rn-sales-order-management-highlights"><span class="ph">ServiceNow Store</span> - <span class="ph">Sales and Order Management</span> release notes</h1>
<div class="body refbody"><p class="shortdesc">The <span class="ph">ServiceNow Store</span> contains <span class="ph">Sales and Order Management</span> applications.</p>
<section class="section" id="store-rn-sales-order-management-highlights__section_vn5_1cb_lhb">
<span class="ph">Visit the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a> website to
view all the available apps and for information about submitting requests to the
store.</span>
</section>
</div>
<nav role="navigation"><dt class="ullinks"></dt><dd class="ullinks"><ul class="ullinks"><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/sales-order-management/store-rn-som-business-object-core.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-business-object-core.html">Business Object Core release notes</a><p class="shortdesc">Version history for the Business Object Core application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/sales-order-management/store-rn-som-contract-mgmt-som.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-contract-mgmt-som.html">Contract Management Sales and Order Management release notes</a><p class="shortdesc">Version history for the <span class="ph">Contract Management</span> for <span class="ph">Sales and Order Management</span> application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/sales-order-management/store-rn-som-customer-engagement-sequences.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-customer-engagement-sequences.html">Customer Engagement Sequences release notes</a><p class="shortdesc">Version history for the Customer Engagement Sequences application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/sales-order-management/store-rn-som-lead-to-cash-process-mgmt.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-lead-to-cash-process-mgmt.html">Lead-to-Cash Process Management release notes</a><p class="shortdesc">Version history for the Lead-to-Cash Process Management application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/sales-order-management/store-rn-som-lead-mgmt-app.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-lead-mgmt-app.html">Lead Management Application release notes</a><p class="shortdesc">Version history for the Lead Management Application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/sales-order-management/store-rn-som-lead-mgmt-data-model.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-lead-mgmt-data-model.html">Lead Management Data Model release notes</a><p class="shortdesc">Version history for the Lead Management Data Model application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/sales-order-management/store-rn-som-now-assist-som.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-now-assist-som.html">Now Assist for Sales and Order Management release notes</a><p class="shortdesc">Version history for the <span class="ph">Now Assist</span> for <span class="ph">Sales and Order Management</span> application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/sales-order-management/store-rn-som-opportunity-mgmt-app.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-opportunity-mgmt-app.html">Opportunity Management Application release notes</a><p class="shortdesc">Version history for the <span class="ph">Opportunity Management</span> Application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/sales-order-management/store-rn-som-opportunity-mgmt-data-model.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-opportunity-mgmt-data-model.html">Opportunity Management Data Model release notes</a><p class="shortdesc">Version history for the <span class="ph">Opportunity Management</span> Data Model application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/sales-order-management/store-rn-som-order-case-self-service.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-order-case-self-service.html">Order Case Self Service release notes</a><p class="shortdesc">Version history for the Order Case Self Service application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/sales-order-management/store-rn-som-order-case-playbook.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-order-case-playbook.html">Order Case Playbook release notes</a><p class="shortdesc">Version history for the Order Case Playbook application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/sales-order-management/store-rn-som-order-mgmt.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-order-mgmt.html">Order Management release notes</a><p class="shortdesc">Version history for the <span class="ph">Order Management</span> application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/sales-order-management/store-rn-som-order-mgmt-portal.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-order-mgmt-portal.html">Order Management Portal release notes</a><p class="shortdesc">Version history for the <span class="ph">Order Management</span> Portal on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/sales-order-management/store-rn-som-pricing-matrix-mgmt.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-pricing-matrix-mgmt.html">Pricing Matrix Management release notes</a><p class="shortdesc">Version history for the Pricing Matrix Management on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/sales-order-management/store-rn-som-product-catalog-mgmt-portal.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-product-catalog-mgmt-portal.html">Product Catalog Management Portal release notes</a><p class="shortdesc">Version history for the <span class="ph">Product Catalog Management</span> Portal application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/sales-order-management/store-rn-som-product-configurator.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-product-configurator.html">product configurator release notes</a><p class="shortdesc">Version history for the <span class="ph">product configurator</span> application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/sales-order-management/store-rn-som-product-offering-recommendations.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-product-offering-recommendations.html">Product Offering Recommendations release notes</a><p class="shortdesc">Version history for the Product Offering Recommendations application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/sales-order-management/store-rn-som-quote-mgmt-app.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-quote-mgmt-app.html">Quote Management Application release notes</a><p class="shortdesc">Version history for the <span class="ph">Quote Management</span> Application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/sales-order-management/store-rn-som-quote-mgmt-data-model.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-quote-mgmt-data-model.html">Quote Management Data Model release notes</a><p class="shortdesc">Version history for the <span class="ph">Quote Management</span> Data Model on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/sales-order-management/store-rn-som-sales-cart.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-sales-cart.html">Sales Cart release notes</a><p class="shortdesc">Version history for the Sales Cart application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/sales-order-management/store-rn-som-sales-forecasting.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-sales-forecasting.html">Sales Forecasting release notes</a><p class="shortdesc">Version history for the Sales Forecasting application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/sales-order-management/store-rn-som-sales-quota-app.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-sales-quota-app.html">Sales Quota Application release notes</a><p class="shortdesc">Version history for the Sales Quota Application application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/sales-order-management/store-rn-som-sales-quota-data-model.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-sales-quota-data-model.html">Sales Quota Data Model release notes</a><p class="shortdesc">Version history for the Sales Quota Data Model application on the <span class="ph">ServiceNow Store</span>.</p></li></ul></dd></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">ServiceNow Store - Sales and Order Management release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2024-02-01T12:45:48.652881Z",
"Updated on": "2025-06-05T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/43434290",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/43434290",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2025-06-05",
"DC.format": "HTML5",
"DC.identifier": "store-rn-sales-order-management-highlights",
"DC.language": null,
"DC.relation": "../../../release-notes/store/sn-store-release-notes.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "The ServiceNow Store contains Sales and Order Management applications.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": null,
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html",
"page_key": 43434290,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 3157,
"img_count": 0,
"read_time": 2,
"video_links": [
""
],
"word_count": 456
},
"related_links": [],
"search_title": null,
"title": "ServiceNow Store - Sales and Order Management release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html\" id=\"bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html\"><body id=\"store-rn-sales-order-management-highlights\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-rn-sales-order-management-highlights\" aria-labelledby=\"title_store-rn-sales-order-management-highlights\">\n <h1 class=\"title topictitle1\" id=\"title_store-rn-sales-order-management-highlights\"><span class=\"ph\">ServiceNow Store</span> - <span class=\"ph\">Sales and Order Management</span> release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">The <span class=\"ph\">ServiceNow Store</span> contains <span class=\"ph\">Sales and Order Management</span> applications.</p>\n <section class=\"section\" id=\"store-rn-sales-order-management-highlights__section_vn5_1cb_lhb\">\n <span class=\"ph\">Visit the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a> website to\n view all the available apps and for information about submitting requests to the\n store.</span>\n </section>\n \n </div>\n<nav role=\"navigation\"><dt class=\"ullinks\"></dt><dd class=\"ullinks\"><ul class=\"ullinks\"><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/sales-order-management/store-rn-som-business-object-core.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-business-object-core.html\">Business Object Core release notes</a><p class=\"shortdesc\">Version history for the Business Object Core application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/sales-order-management/store-rn-som-contract-mgmt-som.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-contract-mgmt-som.html\">Contract Management Sales and Order Management release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Contract Management</span> for <span class=\"ph\">Sales and Order Management</span> application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/sales-order-management/store-rn-som-customer-engagement-sequences.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-customer-engagement-sequences.html\">Customer Engagement Sequences release notes</a><p class=\"shortdesc\">Version history for the Customer Engagement Sequences application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/sales-order-management/store-rn-som-lead-to-cash-process-mgmt.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-lead-to-cash-process-mgmt.html\">Lead-to-Cash Process Management release notes</a><p class=\"shortdesc\">Version history for the Lead-to-Cash Process Management application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/sales-order-management/store-rn-som-lead-mgmt-app.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-lead-mgmt-app.html\">Lead Management Application release notes</a><p class=\"shortdesc\">Version history for the Lead Management Application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/sales-order-management/store-rn-som-lead-mgmt-data-model.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-lead-mgmt-data-model.html\">Lead Management Data Model release notes</a><p class=\"shortdesc\">Version history for the Lead Management Data Model application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/sales-order-management/store-rn-som-now-assist-som.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-now-assist-som.html\">Now Assist for Sales and Order Management release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Now Assist</span> for <span class=\"ph\">Sales and Order Management</span> application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/sales-order-management/store-rn-som-opportunity-mgmt-app.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-opportunity-mgmt-app.html\">Opportunity Management Application release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Opportunity Management</span> Application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/sales-order-management/store-rn-som-opportunity-mgmt-data-model.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-opportunity-mgmt-data-model.html\">Opportunity Management Data Model release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Opportunity Management</span> Data Model application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/sales-order-management/store-rn-som-order-case-self-service.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-order-case-self-service.html\">Order Case Self Service release notes</a><p class=\"shortdesc\">Version history for the Order Case Self Service application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/sales-order-management/store-rn-som-order-case-playbook.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-order-case-playbook.html\">Order Case Playbook release notes</a><p class=\"shortdesc\">Version history for the Order Case Playbook application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/sales-order-management/store-rn-som-order-mgmt.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-order-mgmt.html\">Order Management release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Order Management</span> application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/sales-order-management/store-rn-som-order-mgmt-portal.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-order-mgmt-portal.html\">Order Management Portal release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Order Management</span> Portal on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/sales-order-management/store-rn-som-pricing-matrix-mgmt.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-pricing-matrix-mgmt.html\">Pricing Matrix Management release notes</a><p class=\"shortdesc\">Version history for the Pricing Matrix Management on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/sales-order-management/store-rn-som-product-catalog-mgmt-portal.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-product-catalog-mgmt-portal.html\">Product Catalog Management Portal release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Product Catalog Management</span> Portal application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/sales-order-management/store-rn-som-product-configurator.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-product-configurator.html\">product configurator release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">product configurator</span> application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/sales-order-management/store-rn-som-product-offering-recommendations.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-product-offering-recommendations.html\">Product Offering Recommendations release notes</a><p class=\"shortdesc\">Version history for the Product Offering Recommendations application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/sales-order-management/store-rn-som-quote-mgmt-app.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-quote-mgmt-app.html\">Quote Management Application release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Quote Management</span> Application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/sales-order-management/store-rn-som-quote-mgmt-data-model.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-quote-mgmt-data-model.html\">Quote Management Data Model release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Quote Management</span> Data Model on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/sales-order-management/store-rn-som-sales-cart.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-sales-cart.html\">Sales Cart release notes</a><p class=\"shortdesc\">Version history for the Sales Cart application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/sales-order-management/store-rn-som-sales-forecasting.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-sales-forecasting.html\">Sales Forecasting release notes</a><p class=\"shortdesc\">Version history for the Sales Forecasting application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/sales-order-management/store-rn-som-sales-quota-app.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-sales-quota-app.html\">Sales Quota Application release notes</a><p class=\"shortdesc\">Version history for the Sales Quota Application application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/sales-order-management/store-rn-som-sales-quota-data-model.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-sales-quota-data-model.html\">Sales Quota Data Model release notes</a><p class=\"shortdesc\">Version history for the Sales Quota Data Model application on the <span class=\"ph\">ServiceNow Store</span>.</p></li></ul></dd></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # ServiceNow Store - Sales and Order Management release notes
The ServiceNow Store contains Sales and Order Management applications.
Visit the ServiceNow Store website to
view all the available apps and for information about submitting requests to the
store.
| ---
title: ServiceNow Store - Sales and Order Management release notes
description: The ServiceNow Store contains Sales and Order Management applications.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
---
# ServiceNow Store - Sales and Order Management release notes
The ServiceNow Store contains Sales and Order Management applications.
Visit the ServiceNow Store website to
view all the available apps and for information about submitting requests to the
store.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-business-object-core.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-business-object-core.html | 2025-08-21 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/sales-order-management/store-rn-som-business-object-core.html | Business Object Core release notes | Version history for the Business Object Core application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Sales and Order Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-business-object-core.html" id="bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-business-object-core.html"><body id="store-rn-som-business-object-core"><main role="main"><article role="article" class="dita" id="store-rn-som-business-object-core" aria-labelledby="title_store-rn-som-business-object-core">
<h1 class="title topictitle1" id="title_store-rn-som-business-object-core">Business Object Core release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Business Object Core application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-som-business-object-core__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d341681e62" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.0.0 - August 2025</dt>
<dd class="dd">Primary data model for Lead-to-Cash Process Management application.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"enus"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Sales and Order Management release notes",
"topic_id": "release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html\">ServiceNow Store - Sales and Order Management release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Business Object Core release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2025-07-31T14:59:32.068905Z",
"Updated on": "2025-07-31T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/55712669",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/55712669",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2025-07-31T16:22:15-08:00",
"DC.format": "HTML5",
"DC.identifier": "store-rn-som-business-object-core",
"DC.language": null,
"DC.relation": "../../../release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Business Object Core application on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/sales-order-management/store-rn-som-business-object-core.html",
"page_key": 55712669,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 340,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 46
},
"related_links": [],
"search_title": null,
"title": "Business Object Core release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-business-object-core.html\" id=\"bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-business-object-core.html\"><body id=\"store-rn-som-business-object-core\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-rn-som-business-object-core\" aria-labelledby=\"title_store-rn-som-business-object-core\">\n <h1 class=\"title topictitle1\" id=\"title_store-rn-som-business-object-core\">Business Object Core release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the Business Object Core application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-rn-som-business-object-core__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d341681e62\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 1.0.0 - August 2025</dt>\n <dd class=\"dd\">Primary data model for Lead-to-Cash Process Management application.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Business Object Core release notes
Version history for the Business Object Core application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.0 - August 2025
Primary data model for Lead-to-Cash Process Management application.
| ---
title: Business Object Core release notes
description: Version history for the Business Object Core application on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Sales and Order Management release notes
---
# Business Object Core release notes
Version history for the Business Object Core application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.0 - August 2025
Primary data model for Lead-to-Cash Process Management application.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-contract-mgmt-som.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-contract-mgmt-som.html | 2025-08-21 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/sales-order-management/store-rn-som-contract-mgmt-som.html | Contract Management Sales and Order Management release notes | Version history for the Contract Management for Sales and Order Management application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Sales and Order Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-contract-mgmt-som.html" id="bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-contract-mgmt-som.html"><body id="store-rn-som-contract-mgmt-som"><main role="main"><article role="article" class="dita" id="store-rn-som-contract-mgmt-som" aria-labelledby="title_store-rn-som-contract-mgmt-som">
<h1 class="title topictitle1" id="title_store-rn-som-contract-mgmt-som"><span class="ph">Contract Management</span>
<span class="ph">Sales and Order Management</span> release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">Contract Management</span> for <span class="ph">Sales and Order Management</span> application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-som-contract-mgmt-som__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d294753e73" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.0.4 - February 2025</dt>
<dd class="dd" id="store-rn-som-contract-mgmt-som__latest-store-rn-som-contract-mgmt-som">Fixed the OOB demo data.</dd>
<dt class="dt dlterm">Version 1.0.2 - August 2024</dt>
<dd class="dd">This Contract Management for Sales and Order Management application will enable customers to create sales legal agreement or other type of documents from ServiceNow Sales and Order
Management. This integrated feature with Contract Management Pro streamlines the process of finalizing deals and formalizing agreements between a company and its customers.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"enus"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Sales and Order Management release notes",
"topic_id": "release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html\">ServiceNow Store - Sales and Order Management release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Contract Management Sales and Order Management release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2024-08-01T12:10:29.173454Z",
"Updated on": "2025-01-30T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/48973097",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/48973097",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2025-01-30T16:22:15-08:00",
"DC.format": "HTML5",
"DC.identifier": "store-rn-som-contract-mgmt-som",
"DC.language": null,
"DC.relation": "../../../release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Contract Management for Sales and Order Management application on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/sales-order-management/store-rn-som-contract-mgmt-som.html",
"page_key": 48973097,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 723,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 102
},
"related_links": [],
"search_title": null,
"title": "Contract Management Sales and Order Management release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-contract-mgmt-som.html\" id=\"bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-contract-mgmt-som.html\"><body id=\"store-rn-som-contract-mgmt-som\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-rn-som-contract-mgmt-som\" aria-labelledby=\"title_store-rn-som-contract-mgmt-som\">\n <h1 class=\"title topictitle1\" id=\"title_store-rn-som-contract-mgmt-som\"><span class=\"ph\">Contract Management</span>\n <span class=\"ph\">Sales and Order Management</span> release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the <span class=\"ph\">Contract Management</span> for <span class=\"ph\">Sales and Order Management</span> application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-rn-som-contract-mgmt-som__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d294753e73\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 1.0.4 - February 2025</dt>\n <dd class=\"dd\" id=\"store-rn-som-contract-mgmt-som__latest-store-rn-som-contract-mgmt-som\">Fixed the OOB demo data.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.2 - August 2024</dt>\n <dd class=\"dd\">This Contract Management for Sales and Order Management application will enable customers to create sales legal agreement or other type of documents from ServiceNow Sales and Order\n Management. This integrated feature with Contract Management Pro streamlines the process of finalizing deals and formalizing agreements between a company and its customers.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Contract Management Sales and Order Management release notes
Version history for the Contract Management for Sales and Order Management application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.4 - February 2025
Fixed the OOB demo data.
#### Version 1.0.2 - August 2024
This Contract Management for Sales and Order Management application will enable customers to create sales legal agreement or other type of documents from ServiceNow Sales and Order
Management. This integrated feature with Contract Management Pro streamlines the process of finalizing deals and formalizing agreements between a company and its customers.
| ---
title: Contract Management Sales and Order Management release notes
description: Version history for the Contract Management for Sales and Order Management
application on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Sales and Order Management release notes
---
# Contract Management Sales and Order Management release notes
Version history for the Contract Management for Sales and Order Management application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.4 - February 2025
Fixed the OOB demo data.
#### Version 1.0.2 - August 2024
This Contract Management for Sales and Order Management application will enable customers to create sales legal agreement or other type of documents from ServiceNow Sales and Order
Management. This integrated feature with Contract Management Pro streamlines the process of finalizing deals and formalizing agreements between a company and its customers.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-customer-engagement-sequences.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-customer-engagement-sequences.html | 2025-08-21 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/sales-order-management/store-rn-som-customer-engagement-sequences.html | Customer Engagement Sequences release notes | Version history for the Customer Engagement Sequences application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Sales and Order Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-customer-engagement-sequences.html" id="bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-customer-engagement-sequences.html"><body id="store-rn-som-customer-engagement-sequences"><main role="main"><article role="article" class="dita" id="store-rn-som-customer-engagement-sequences" aria-labelledby="title_store-rn-som-customer-engagement-sequences">
<h1 class="title topictitle1" id="title_store-rn-som-customer-engagement-sequences">Customer Engagement Sequences release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Customer Engagement Sequences application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-som-customer-engagement-sequences__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d334913e62" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.0.0 - August 2025</dt>
<dd class="dd">Customer Engagement Sequences application automates personalized outreach and follow-up activities to engage customers throughout their entire lifecycle.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"enus"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Sales and Order Management release notes",
"topic_id": "release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html\">ServiceNow Store - Sales and Order Management release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Customer Engagement Sequences release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2025-07-31T14:59:32.068905Z",
"Updated on": "2025-07-31T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/55712672",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/55712672",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2025-07-31T16:22:15-08:00",
"DC.format": "HTML5",
"DC.identifier": "store-rn-som-customer-engagement-sequences",
"DC.language": null,
"DC.relation": "../../../release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Customer Engagement Sequences application on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/sales-order-management/store-rn-som-customer-engagement-sequences.html",
"page_key": 55712672,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 435,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 55
},
"related_links": [],
"search_title": null,
"title": "Customer Engagement Sequences release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-customer-engagement-sequences.html\" id=\"bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-customer-engagement-sequences.html\"><body id=\"store-rn-som-customer-engagement-sequences\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-rn-som-customer-engagement-sequences\" aria-labelledby=\"title_store-rn-som-customer-engagement-sequences\">\n <h1 class=\"title topictitle1\" id=\"title_store-rn-som-customer-engagement-sequences\">Customer Engagement Sequences release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the Customer Engagement Sequences application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-rn-som-customer-engagement-sequences__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d334913e62\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 1.0.0 - August 2025</dt>\n <dd class=\"dd\">Customer Engagement Sequences application automates personalized outreach and follow-up activities to engage customers throughout their entire lifecycle.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Customer Engagement Sequences release notes
Version history for the Customer Engagement Sequences application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.0 - August 2025
Customer Engagement Sequences application automates personalized outreach and follow-up activities to engage customers throughout their entire lifecycle.
| ---
title: Customer Engagement Sequences release notes
description: Version history for the Customer Engagement Sequences application on
the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Sales and Order Management release notes
---
# Customer Engagement Sequences release notes
Version history for the Customer Engagement Sequences application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.0 - August 2025
Customer Engagement Sequences application automates personalized outreach and follow-up activities to engage customers throughout their entire lifecycle.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-lead-mgmt-app.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-lead-mgmt-app.html | 2025-08-21 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/sales-order-management/store-rn-som-lead-mgmt-app.html | Lead Management Application release notes | Version history for the Lead Management Application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Sales and Order Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-lead-mgmt-app.html" id="bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-lead-mgmt-app.html"><body id="store-rn-som-lead-mgmt-app"><main role="main"><article role="article" class="dita" id="store-rn-som-lead-mgmt-app" aria-labelledby="title_store-rn-som-lead-mgmt-app">
<h1 class="title topictitle1" id="title_store-rn-som-lead-mgmt-app">Lead Management Application release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Lead Management Application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-som-lead-mgmt-app__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d592519e62" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 4.0.2 - August 2025</dt>
<dd class="dd">New changes in this release: Performance improvements along with minor product improvements.</dd>
<dt class="dt dlterm">Version 4.0.1 - June 2025</dt>
<dd class="dd" id="store-rn-som-lead-mgmt-app__latest-store-rn-som-lead-mgmt-app">As part of this release, we have provided support for new workspace bundle list page.</dd>
<dt class="dt dlterm">Version 4.0.0 - May 2025</dt>
<dd class="dd">New changes in this release: Security fixes along with minor product improvements.</dd>
<dt class="dt dlterm">Version 3.0.0 - February 2025</dt>
<dd class="dd">
<ul class="ul">
<li class="li">REST APIs for Lead Management provide support to:<ul class="ul" id="store-rn-som-lead-mgmt-app__ul_sdt_h42_d2c">
<li class="li">Integrate lead management with external applications and websites.</li>
<li class="li">Create and modify leads and lead line items from applications like marketing automation systems.</li>
<li class="li">Retrieve leads and lead line items from your ServiceNow[var.company-no-reg-tm] instance.</li>
</ul></li>
<li class="li">Provided some bug fixes.</li>
</ul>
</dd>
<dt class="dt dlterm">Version 2.0.0 - November 2024</dt>
<dd class="dd">Changed: Along with the existing features on lead, we have fixed minor bugs as part of this release.</dd>
<dt class="dt dlterm">Version 1.0.1 - August 2024</dt>
<dd class="dd">Lead Management is a net new application being released as part of the Sales and Order Management suite. It allows customers to store, manage, and track prospective customer information.
Sales agents can record all interactions with customers during the lead nurturing phase. When significant interest is detected, the application enables sales agents to convert leads into customer records and opportunities.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"enus"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Sales and Order Management release notes",
"topic_id": "release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html\">ServiceNow Store - Sales and Order Management release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Lead Management Application release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2024-08-01T12:10:29.173454Z",
"Updated on": "2025-07-31T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/48973098",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/48973098",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2025-07-31T16:22:15-08:00",
"DC.format": "HTML5",
"DC.identifier": "store-rn-som-lead-mgmt-app",
"DC.language": null,
"DC.relation": "../../../release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Lead Management Application on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/sales-order-management/store-rn-som-lead-mgmt-app.html",
"page_key": 48973098,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 1519,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 223
},
"related_links": [],
"search_title": null,
"title": "Lead Management Application release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-lead-mgmt-app.html\" id=\"bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-lead-mgmt-app.html\"><body id=\"store-rn-som-lead-mgmt-app\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-rn-som-lead-mgmt-app\" aria-labelledby=\"title_store-rn-som-lead-mgmt-app\">\n <h1 class=\"title topictitle1\" id=\"title_store-rn-som-lead-mgmt-app\">Lead Management Application release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the Lead Management Application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-rn-som-lead-mgmt-app__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d592519e62\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 4.0.2 - August 2025</dt>\n <dd class=\"dd\">New changes in this release: Performance improvements along with minor product improvements.</dd>\n \n \n <dt class=\"dt dlterm\">Version 4.0.1 - June 2025</dt>\n <dd class=\"dd\" id=\"store-rn-som-lead-mgmt-app__latest-store-rn-som-lead-mgmt-app\">As part of this release, we have provided support for new workspace bundle list page.</dd>\n \n \n <dt class=\"dt dlterm\">Version 4.0.0 - May 2025</dt>\n <dd class=\"dd\">New changes in this release: Security fixes along with minor product improvements.</dd>\n \n \n <dt class=\"dt dlterm\">Version 3.0.0 - February 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">REST APIs for Lead Management provide support to:<ul class=\"ul\" id=\"store-rn-som-lead-mgmt-app__ul_sdt_h42_d2c\">\n <li class=\"li\">Integrate lead management with external applications and websites.</li>\n <li class=\"li\">Create and modify leads and lead line items from applications like marketing automation systems.</li>\n <li class=\"li\">Retrieve leads and lead line items from your ServiceNow[var.company-no-reg-tm] instance.</li>\n </ul></li>\n <li class=\"li\">Provided some bug fixes.</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.0 - November 2024</dt>\n <dd class=\"dd\">Changed: Along with the existing features on lead, we have fixed minor bugs as part of this release.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.1 - August 2024</dt>\n <dd class=\"dd\">Lead Management is a net new application being released as part of the Sales and Order Management suite. It allows customers to store, manage, and track prospective customer information.\n Sales agents can record all interactions with customers during the lead nurturing phase. When significant interest is detected, the application enables sales agents to convert leads into customer records and opportunities.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Lead Management Application release notes
Version history for the Lead Management Application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 4.0.2 - August 2025
New changes in this release: Performance improvements along with minor product improvements.
#### Version 4.0.1 - June 2025
As part of this release, we have provided support for new workspace bundle list page.
#### Version 4.0.0 - May 2025
New changes in this release: Security fixes along with minor product improvements.
#### Version 3.0.0 - February 2025
* REST APIs for Lead Management provide support to:
+ Integrate lead management with external applications and websites.
+ Create and modify leads and lead line items from applications like marketing automation systems.
+ Retrieve leads and lead line items from your ServiceNow[var.company-no-reg-tm] instance.
* Provided some bug fixes.
#### Version 2.0.0 - November 2024
Changed: Along with the existing features on lead, we have fixed minor bugs as part of this release.
#### Version 1.0.1 - August 2024
Lead Management is a net new application being released as part of the Sales and Order Management suite. It allows customers to store, manage, and track prospective customer information.
Sales agents can record all interactions with customers during the lead nurturing phase. When significant interest is detected, the application enables sales agents to convert leads into customer records and opportunities.
| ---
title: Lead Management Application release notes
description: Version history for the Lead Management Application on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Sales and Order Management release notes
---
# Lead Management Application release notes
Version history for the Lead Management Application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 4.0.2 - August 2025
New changes in this release: Performance improvements along with minor product improvements.
#### Version 4.0.1 - June 2025
As part of this release, we have provided support for new workspace bundle list page.
#### Version 4.0.0 - May 2025
New changes in this release: Security fixes along with minor product improvements.
#### Version 3.0.0 - February 2025
* REST APIs for Lead Management provide support to:
+ Integrate lead management with external applications and websites.
+ Create and modify leads and lead line items from applications like marketing automation systems.
+ Retrieve leads and lead line items from your ServiceNow[var.company-no-reg-tm] instance.
* Provided some bug fixes.
#### Version 2.0.0 - November 2024
Changed: Along with the existing features on lead, we have fixed minor bugs as part of this release.
#### Version 1.0.1 - August 2024
Lead Management is a net new application being released as part of the Sales and Order Management suite. It allows customers to store, manage, and track prospective customer information.
Sales agents can record all interactions with customers during the lead nurturing phase. When significant interest is detected, the application enables sales agents to convert leads into customer records and opportunities.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-lead-to-cash-process-mgmt.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-lead-to-cash-process-mgmt.html | 2025-08-21 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/sales-order-management/store-rn-som-lead-to-cash-process-mgmt.html | Lead-to-Cash Process Management release notes | Version history for the Lead-to-Cash Process Management application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Sales and Order Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-lead-to-cash-process-mgmt.html" id="bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-lead-to-cash-process-mgmt.html"><body id="store-rn-som-lead-to-cash-process-mgmt"><main role="main"><article role="article" class="dita" id="store-rn-som-lead-to-cash-process-mgmt" aria-labelledby="title_store-rn-som-lead-to-cash-process-mgmt">
<h1 class="title topictitle1" id="title_store-rn-som-lead-to-cash-process-mgmt">Lead-to-Cash Process Management release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Lead-to-Cash Process Management application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-som-lead-to-cash-process-mgmt__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d549874e62" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.0.0 - August 2025</dt>
<dd class="dd">View the associated relationships between different sales entities tied to the sales process record using a hierarchical node map view.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"enus"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Sales and Order Management release notes",
"topic_id": "release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html\">ServiceNow Store - Sales and Order Management release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Lead-to-Cash Process Management release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2025-07-31T14:59:32.068905Z",
"Updated on": "2025-07-31T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/55712677",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/55712677",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2025-07-31T16:22:15-08:00",
"DC.format": "HTML5",
"DC.identifier": "store-rn-som-lead-to-cash-process-mgmt",
"DC.language": null,
"DC.relation": "../../../release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Lead-to-Cash Process Management application on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/sales-order-management/store-rn-som-lead-to-cash-process-mgmt.html",
"page_key": 55712677,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 419,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 58
},
"related_links": [],
"search_title": null,
"title": "Lead-to-Cash Process Management release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-lead-to-cash-process-mgmt.html\" id=\"bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-lead-to-cash-process-mgmt.html\"><body id=\"store-rn-som-lead-to-cash-process-mgmt\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-rn-som-lead-to-cash-process-mgmt\" aria-labelledby=\"title_store-rn-som-lead-to-cash-process-mgmt\">\n <h1 class=\"title topictitle1\" id=\"title_store-rn-som-lead-to-cash-process-mgmt\">Lead-to-Cash Process Management release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the Lead-to-Cash Process Management application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-rn-som-lead-to-cash-process-mgmt__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d549874e62\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 1.0.0 - August 2025</dt>\n <dd class=\"dd\">View the associated relationships between different sales entities tied to the sales process record using a hierarchical node map view.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Lead-to-Cash Process Management release notes
Version history for the Lead-to-Cash Process Management application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.0 - August 2025
View the associated relationships between different sales entities tied to the sales process record using a hierarchical node map view.
| ---
title: Lead-to-Cash Process Management release notes
description: Version history for the Lead-to-Cash Process Management application on
the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Sales and Order Management release notes
---
# Lead-to-Cash Process Management release notes
Version history for the Lead-to-Cash Process Management application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.0 - August 2025
View the associated relationships between different sales entities tied to the sales process record using a hierarchical node map view.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-now-assist-som.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-now-assist-som.html | 2025-08-21 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/sales-order-management/store-rn-som-now-assist-som.html | Now Assist for Sales and Order Management release notes | Version history for the Now Assist for Sales and Order Management application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Sales and Order Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-now-assist-som.html" id="bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-now-assist-som.html"><body id="store-rn-som-now-assist-som"><main role="main"><article role="article" class="dita" id="store-rn-som-now-assist-som" aria-labelledby="title_store-rn-som-now-assist-som">
<h1 class="title topictitle1" id="title_store-rn-som-now-assist-som"><span class="ph">Now Assist</span> for <span class="ph">Sales and Order Management</span> release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">Now Assist</span> for <span class="ph">Sales and Order Management</span> application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-som-now-assist-som__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d165565e73" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.0.1 - May 2025</dt>
<dd class="dd">Now Assist for Sales and Order Management (SOM) delivers AI-powered insights and automation to drive faster, smarter sales and order processes.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"enus"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Sales and Order Management release notes",
"topic_id": "release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html\">ServiceNow Store - Sales and Order Management release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Now Assist for Sales and Order Management release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2025-05-07T21:06:30.381983Z",
"Updated on": "2025-06-05T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/55075317",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/55075317",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2025-06-05T16:22:15-08:00",
"DC.format": "HTML5",
"DC.identifier": "store-rn-som-now-assist-som",
"DC.language": null,
"DC.relation": "../../../release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Now Assist for Sales and Order Management application on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/sales-order-management/store-rn-som-now-assist-som.html",
"page_key": 55075317,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 434,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 63
},
"related_links": [],
"search_title": null,
"title": "Now Assist for Sales and Order Management release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-now-assist-som.html\" id=\"bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-now-assist-som.html\"><body id=\"store-rn-som-now-assist-som\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-rn-som-now-assist-som\" aria-labelledby=\"title_store-rn-som-now-assist-som\">\n <h1 class=\"title topictitle1\" id=\"title_store-rn-som-now-assist-som\"><span class=\"ph\">Now Assist</span> for <span class=\"ph\">Sales and Order Management</span> release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the <span class=\"ph\">Now Assist</span> for <span class=\"ph\">Sales and Order Management</span> application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-rn-som-now-assist-som__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d165565e73\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n \n <dt class=\"dt dlterm\">Version 1.0.1 - May 2025</dt>\n <dd class=\"dd\">Now Assist for Sales and Order Management (SOM) delivers AI-powered insights and automation to drive faster, smarter sales and order processes.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Now Assist for Sales and Order Management release notes
Version history for the Now Assist for Sales and Order Management application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.1 - May 2025
Now Assist for Sales and Order Management (SOM) delivers AI-powered insights and automation to drive faster, smarter sales and order processes.
| ---
title: Now Assist for Sales and Order Management release notes
description: Version history for the Now Assist for Sales and Order Management application
on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Sales and Order Management release notes
---
# Now Assist for Sales and Order Management release notes
Version history for the Now Assist for Sales and Order Management application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.1 - May 2025
Now Assist for Sales and Order Management (SOM) delivers AI-powered insights and automation to drive faster, smarter sales and order processes.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-opportunity-mgmt-app.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-opportunity-mgmt-app.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/sales-order-management/store-rn-som-opportunity-mgmt-app.html | Opportunity Management Application release notes | Version history for the Opportunity Management Application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Sales and Order Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-opportunity-mgmt-app.html" id="bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-opportunity-mgmt-app.html"><body id="store-rn-som-opportunity-mgmt-app"><main role="main"><article role="article" class="dita" id="store-rn-som-opportunity-mgmt-app" aria-labelledby="title_store-rn-som-opportunity-mgmt-app">
<h1 class="title topictitle1" id="title_store-rn-som-opportunity-mgmt-app"><span class="ph">Opportunity Management</span> Application release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">Opportunity Management</span> Application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-som-opportunity-mgmt-app__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d164590e61" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 6.1.0 - August 2025</dt>
<dd class="dd">New changes in this release: Performance improvements along with minor product improvements and security fixes.</dd>
<dt class="dt dlterm">Version 6.0.1 - July 2025</dt>
<dd class="dd">As part of this release, we have provided support for new workspace bundle list page.</dd>
<dt class="dt dlterm">Version 6.0.0 - May 2025</dt>
<dd class="dd" id="store-rn-som-opportunity-mgmt-app__latest-store-rn-som-opportunity-mgmt-app">
<ul class="ul" id="store-rn-som-opportunity-mgmt-app__ul_pxk_bld_1fc">
<li class="li">New changes in this release:<ul class="ul" id="store-rn-som-opportunity-mgmt-app__ul_sn2_dld_1fc">
<li class="li">Support product configurator on Opportunity:<ul class="ul" id="store-rn-som-opportunity-mgmt-app__ul_jtp_cld_1fc">
<li class="li">This feature enables customers to customize bundled products and products with complex characteristics in the product catalogue.</li>
</ul></li>
<li class="li">Post-upgrade task: Run scheduled job 'Revise existing opportunities on upgrade' to update existing opportunity lines that were created prior to the upgrade, to follow a parent-child hierarchy relationship.</li>
<li class="li">Support Sales forecasting on Opportunity<ul class="ul" id="store-rn-som-opportunity-mgmt-app__ul_tf5_cld_1fc">
<li class="li">This feature enables Sales team to forecast on Opportunities and gain sales insights on conversion trends.</li>
</ul></li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 5.0.0 - February 2025</dt>
<dd class="dd">New Feature: Support pipeline inspection in the Opportunity Kanban View This feature enables customers to view the auto-calculated opportunity amount rollup for each opportunity
stage in the Kanban View.</dd>
<dt class="dt dlterm">Version 4.0.0 - November 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul" id="store-rn-som-opportunity-mgmt-app__ul_eyx_2ld_ddc">
<li class="li">Along with the existing features on opportunity, we have included the following features this time:<ul class="ul" id="store-rn-som-opportunity-mgmt-app__ul_hgc_fld_ddc">
<li class="li">Subscription revenue metrics: Enable sales agents and managers to access and view key calculated metrics such as ARR, MRR, ACV, TCV, Amount, and Weighted Amount. These metrics support more effective pipeline
inspection, enhance revenue reporting, and provide a clearer understanding of recurring revenue dynamics.</li>
<li class="li">Sync quote to opportunity: Enable sales agents or managers to keep the opportunity revenue up-to-date with the quote through its various stages and revisions for accurate revenue reporting at any point in
time.</li>
<li class="li">Location-based opportunity: Enable sales agents to filter the product catalog based on customer's service location & capture opportunities and opportunity line items across their different service
locations.</li>
</ul></li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 3.0.0 - August 2024</dt>
<dd class="dd">
<ul class="ul" id="store-rn-som-opportunity-mgmt-app__ul_wpb_mr4_ccc">
<li class="li">Changed:<ul class="ul" id="store-rn-som-opportunity-mgmt-app__ul_dkk_nr4_ccc">
<li class="li">Along with the existing features on Opportunity, we have included the following features this time:<ul class="ul" id="store-rn-som-opportunity-mgmt-app__ul_qdw_nr4_ccc">
<li class="li">Multi-select opportunity lines and create quotes for them: Allowing sales agents or managers to create multiple quotes for specific line items through the 'Create New Quote' UI action available in the line items
related list.</li>
<li class="li">Sidebar chat integration with Teams on Opportunity: Facilitating collaboration among sales agents and subject matter experts within the context of an opportunity by integrating the Sidebar with Teams platform
capability in Opportunity Management <ul class="ul" id="store-rn-som-opportunity-mgmt-app__ul_efq_mr4_ccc">
<li class="li">Sidebar chat integration with Teams on Opportunity will require minimum platform version as Xanadu</li>
</ul></li>
</ul></li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 2.0.1 - May 2024</dt>
<dd class="dd">Changed: Included pricing-related fields within Opportunity Header and Line items. Facilitated pricing requests from Opportunity to the pricing engine for retrieving prices of
offerings listed in the price lists.</dd>
<dt class="dt dlterm">Version 1.0.0 - February 2024</dt>
<dd class="dd"><span class="ph">Opportunity Management</span> enables customers to create and track opportunities across the lifecycle of the customer journey. On an opportunity you can capture customer related details, customer requirements,
products and services the customer is interested in, and interactions within the sales team or with external stakeholders.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Sales and Order Management release notes",
"topic_id": "release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html\">ServiceNow Store - Sales and Order Management release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Opportunity Management Application release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2024-02-01T12:45:48.652881Z",
"Updated on": "2025-07-31T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/43434289",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/43434289",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2025-07-31T16:22:15-08:00",
"DC.format": "HTML5",
"DC.identifier": "store-rn-som-opportunity-mgmt-app",
"DC.language": null,
"DC.relation": "../../../release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Opportunity Management Application on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/sales-order-management/store-rn-som-opportunity-mgmt-app.html",
"page_key": 43434289,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 3641,
"img_count": 0,
"read_time": 2,
"video_links": [
""
],
"word_count": 499
},
"related_links": [],
"search_title": null,
"title": "Opportunity Management Application release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-opportunity-mgmt-app.html\" id=\"bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-opportunity-mgmt-app.html\"><body id=\"store-rn-som-opportunity-mgmt-app\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-rn-som-opportunity-mgmt-app\" aria-labelledby=\"title_store-rn-som-opportunity-mgmt-app\">\n <h1 class=\"title topictitle1\" id=\"title_store-rn-som-opportunity-mgmt-app\"><span class=\"ph\">Opportunity Management</span> Application release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the <span class=\"ph\">Opportunity Management</span> Application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\"><div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-rn-som-opportunity-mgmt-app__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div></div>\n </section>\n <section class=\"section\"><h2 id=\"d164590e61\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 6.1.0 - August 2025</dt>\n <dd class=\"dd\">New changes in this release: Performance improvements along with minor product improvements and security fixes.</dd>\n \n \n <dt class=\"dt dlterm\">Version 6.0.1 - July 2025</dt>\n <dd class=\"dd\">As part of this release, we have provided support for new workspace bundle list page.</dd>\n \n \n <dt class=\"dt dlterm\">Version 6.0.0 - May 2025</dt>\n <dd class=\"dd\" id=\"store-rn-som-opportunity-mgmt-app__latest-store-rn-som-opportunity-mgmt-app\">\n <ul class=\"ul\" id=\"store-rn-som-opportunity-mgmt-app__ul_pxk_bld_1fc\">\n <li class=\"li\">New changes in this release:<ul class=\"ul\" id=\"store-rn-som-opportunity-mgmt-app__ul_sn2_dld_1fc\">\n <li class=\"li\">Support product configurator on Opportunity:<ul class=\"ul\" id=\"store-rn-som-opportunity-mgmt-app__ul_jtp_cld_1fc\">\n <li class=\"li\">This feature enables customers to customize bundled products and products with complex characteristics in the product catalogue.</li>\n </ul></li>\n <li class=\"li\">Post-upgrade task: Run scheduled job 'Revise existing opportunities on upgrade' to update existing opportunity lines that were created prior to the upgrade, to follow a parent-child hierarchy relationship.</li>\n <li class=\"li\">Support Sales forecasting on Opportunity<ul class=\"ul\" id=\"store-rn-som-opportunity-mgmt-app__ul_tf5_cld_1fc\">\n <li class=\"li\">This feature enables Sales team to forecast on Opportunities and gain sales insights on conversion trends.</li>\n </ul></li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 5.0.0 - February 2025</dt>\n <dd class=\"dd\">New Feature: Support pipeline inspection in the Opportunity Kanban View This feature enables customers to view the auto-calculated opportunity amount rollup for each opportunity\n stage in the Kanban View.</dd>\n \n \n <dt class=\"dt dlterm\">Version 4.0.0 - November 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-rn-som-opportunity-mgmt-app__ul_eyx_2ld_ddc\">\n <li class=\"li\">Along with the existing features on opportunity, we have included the following features this time:<ul class=\"ul\" id=\"store-rn-som-opportunity-mgmt-app__ul_hgc_fld_ddc\">\n <li class=\"li\">Subscription revenue metrics: Enable sales agents and managers to access and view key calculated metrics such as ARR, MRR, ACV, TCV, Amount, and Weighted Amount. These metrics support more effective pipeline\n inspection, enhance revenue reporting, and provide a clearer understanding of recurring revenue dynamics.</li>\n <li class=\"li\">Sync quote to opportunity: Enable sales agents or managers to keep the opportunity revenue up-to-date with the quote through its various stages and revisions for accurate revenue reporting at any point in\n time.</li>\n <li class=\"li\">Location-based opportunity: Enable sales agents to filter the product catalog based on customer's service location & capture opportunities and opportunity line items across their different service\n locations.</li>\n </ul></li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 3.0.0 - August 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-rn-som-opportunity-mgmt-app__ul_wpb_mr4_ccc\">\n <li class=\"li\">Changed:<ul class=\"ul\" id=\"store-rn-som-opportunity-mgmt-app__ul_dkk_nr4_ccc\">\n <li class=\"li\">Along with the existing features on Opportunity, we have included the following features this time:<ul class=\"ul\" id=\"store-rn-som-opportunity-mgmt-app__ul_qdw_nr4_ccc\">\n <li class=\"li\">Multi-select opportunity lines and create quotes for them: Allowing sales agents or managers to create multiple quotes for specific line items through the 'Create New Quote' UI action available in the line items\n related list.</li>\n <li class=\"li\">Sidebar chat integration with Teams on Opportunity: Facilitating collaboration among sales agents and subject matter experts within the context of an opportunity by integrating the Sidebar with Teams platform\n capability in Opportunity Management <ul class=\"ul\" id=\"store-rn-som-opportunity-mgmt-app__ul_efq_mr4_ccc\">\n <li class=\"li\">Sidebar chat integration with Teams on Opportunity will require minimum platform version as Xanadu</li>\n </ul></li>\n </ul></li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.1 - May 2024</dt>\n <dd class=\"dd\">Changed: Included pricing-related fields within Opportunity Header and Line items. Facilitated pricing requests from Opportunity to the pricing engine for retrieving prices of\n offerings listed in the price lists.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.0 - February 2024</dt>\n <dd class=\"dd\"><span class=\"ph\">Opportunity Management</span> enables customers to create and track opportunities across the lifecycle of the customer journey. On an opportunity you can capture customer related details, customer requirements,\n products and services the customer is interested in, and interactions within the sales team or with external stakeholders.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Opportunity Management Application release notes
Version history for the Opportunity Management Application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 6.1.0 - August 2025
New changes in this release: Performance improvements along with minor product improvements and security fixes.
#### Version 6.0.1 - July 2025
As part of this release, we have provided support for new workspace bundle list page.
#### Version 6.0.0 - May 2025
* New changes in this release:
+ Support product configurator on Opportunity:
- This feature enables customers to customize bundled products and products with complex characteristics in the product catalogue.
+ Post-upgrade task: Run scheduled job 'Revise existing opportunities on upgrade' to update existing opportunity lines that were created prior to the upgrade, to follow a parent-child hierarchy relationship.
+ Support Sales forecasting on Opportunity
- This feature enables Sales team to forecast on Opportunities and gain sales insights on conversion trends.
#### Version 5.0.0 - February 2025
New Feature: Support pipeline inspection in the Opportunity Kanban View This feature enables customers to view the auto-calculated opportunity amount rollup for each opportunity
stage in the Kanban View.
#### Version 4.0.0 - November 2024
* New:
+ Along with the existing features on opportunity, we have included the following features this time:
- Subscription revenue metrics: Enable sales agents and managers to access and view key calculated metrics such as ARR, MRR, ACV, TCV, Amount, and Weighted Amount. These metrics support more effective pipeline
inspection, enhance revenue reporting, and provide a clearer understanding of recurring revenue dynamics.
- Sync quote to opportunity: Enable sales agents or managers to keep the opportunity revenue up-to-date with the quote through its various stages and revisions for accurate revenue reporting at any point in
time.
- Location-based opportunity: Enable sales agents to filter the product catalog based on customer's service location & capture opportunities and opportunity line items across their different service
locations.
#### Version 3.0.0 - August 2024
* Changed:
+ Along with the existing features on Opportunity, we have included the following features this time:
- Multi-select opportunity lines and create quotes for them: Allowing sales agents or managers to create multiple quotes for specific line items through the 'Create New Quote' UI action available in the line items
related list.
- Sidebar chat integration with Teams on Opportunity: Facilitating collaboration among sales agents and subject matter experts within the context of an opportunity by integrating the Sidebar with Teams platform
capability in Opportunity Management
* Sidebar chat integration with Teams on Opportunity will require minimum platform version as Xanadu
#### Version 2.0.1 - May 2024
Changed: Included pricing-related fields within Opportunity Header and Line items. Facilitated pricing requests from Opportunity to the pricing engine for retrieving prices of
offerings listed in the price lists.
#### Version 1.0.0 - February 2024
Opportunity Management enables customers to create and track opportunities across the lifecycle of the customer journey. On an opportunity you can capture customer related details, customer requirements,
products and services the customer is interested in, and interactions within the sales team or with external stakeholders.
| ---
title: Opportunity Management Application release notes
description: Version history for the Opportunity Management Application on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Sales and Order Management release notes
---
# Opportunity Management Application release notes
Version history for the Opportunity Management Application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 6.1.0 - August 2025
New changes in this release: Performance improvements along with minor product improvements and security fixes.
#### Version 6.0.1 - July 2025
As part of this release, we have provided support for new workspace bundle list page.
#### Version 6.0.0 - May 2025
* New changes in this release:
+ Support product configurator on Opportunity:
- This feature enables customers to customize bundled products and products with complex characteristics in the product catalogue.
+ Post-upgrade task: Run scheduled job 'Revise existing opportunities on upgrade' to update existing opportunity lines that were created prior to the upgrade, to follow a parent-child hierarchy relationship.
+ Support Sales forecasting on Opportunity
- This feature enables Sales team to forecast on Opportunities and gain sales insights on conversion trends.
#### Version 5.0.0 - February 2025
New Feature: Support pipeline inspection in the Opportunity Kanban View This feature enables customers to view the auto-calculated opportunity amount rollup for each opportunity
stage in the Kanban View.
#### Version 4.0.0 - November 2024
* New:
+ Along with the existing features on opportunity, we have included the following features this time:
- Subscription revenue metrics: Enable sales agents and managers to access and view key calculated metrics such as ARR, MRR, ACV, TCV, Amount, and Weighted Amount. These metrics support more effective pipeline
inspection, enhance revenue reporting, and provide a clearer understanding of recurring revenue dynamics.
- Sync quote to opportunity: Enable sales agents or managers to keep the opportunity revenue up-to-date with the quote through its various stages and revisions for accurate revenue reporting at any point in
time.
- Location-based opportunity: Enable sales agents to filter the product catalog based on customer's service location & capture opportunities and opportunity line items across their different service
locations.
#### Version 3.0.0 - August 2024
* Changed:
+ Along with the existing features on Opportunity, we have included the following features this time:
- Multi-select opportunity lines and create quotes for them: Allowing sales agents or managers to create multiple quotes for specific line items through the 'Create New Quote' UI action available in the line items
related list.
- Sidebar chat integration with Teams on Opportunity: Facilitating collaboration among sales agents and subject matter experts within the context of an opportunity by integrating the Sidebar with Teams platform
capability in Opportunity Management
* Sidebar chat integration with Teams on Opportunity will require minimum platform version as Xanadu
#### Version 2.0.1 - May 2024
Changed: Included pricing-related fields within Opportunity Header and Line items. Facilitated pricing requests from Opportunity to the pricing engine for retrieving prices of
offerings listed in the price lists.
#### Version 1.0.0 - February 2024
Opportunity Management enables customers to create and track opportunities across the lifecycle of the customer journey. On an opportunity you can capture customer related details, customer requirements,
products and services the customer is interested in, and interactions within the sales team or with external stakeholders.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-opportunity-mgmt-data-model.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-opportunity-mgmt-data-model.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/sales-order-management/store-rn-som-opportunity-mgmt-data-model.html | Opportunity Management Data Model release notes | Version history for the Opportunity Management Data Model application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Sales and Order Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-opportunity-mgmt-data-model.html" id="bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-opportunity-mgmt-data-model.html"><body id="store-rn-som-opportunity-mgmt-data-model"><main role="main"><article role="article" class="dita" id="store-rn-som-opportunity-mgmt-data-model" aria-labelledby="title_store-rn-som-opportunity-mgmt-data-model">
<h1 class="title topictitle1" id="title_store-rn-som-opportunity-mgmt-data-model"><span class="ph">Opportunity Management</span> Data Model release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">Opportunity Management</span> Data Model application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-som-opportunity-mgmt-data-model__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d105185e61" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 6.1.0 - August 2025</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New changes in this release:<ul class="ul" id="store-rn-som-opportunity-mgmt-data-model__ul_ykv_dl2_yfc">
<li class="li">Introduced 'Short Description' field for opportunity line item.</li>
<li class="li">Minor security fixes</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 6.0.1 - June 2025</dt>
<dd class="dd" id="store-rn-som-opportunity-mgmt-data-model__latest-store-rn-som-opportunity-mgmt-data-model">We are shipping Cobalt Raven fixes with this new version as part of the Opportunity Data Model.</dd>
<dt class="dt dlterm">Version 6.0.0 - May 2025</dt>
<dd class="dd">
<ul class="ul" id="store-rn-som-opportunity-mgmt-data-model__ul_mfp_gld_1fc">
<li class="li">New changes in this release:<ul class="ul" id="store-rn-som-opportunity-mgmt-data-model__ul_pfd_hld_1fc">
<li class="li">This release introduces new fields on Opportunity Line Item to support parent-child hierarchy created by the product configurator. New pricing related fields like ARR, MRR, and One-Time Price tracks the pricing of
parent and child item lines.</li>
<li class="li">The table Opportunity Line Characteristic table tracks the product characteristics for each opportunity line item.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 5.0.0 - February 2025</dt>
<dd class="dd">Provide support for clear distinction of closed opportunity stages by introducing type closed won and closed lost.</dd>
<dt class="dt dlterm">Version 4.0.0 - November 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul" id="store-rn-som-opportunity-mgmt-data-model__ul_a5g_gld_ddc">
<li class="li">Along with the existing features on opportunity, we have included the following features this time:<ul class="ul" id="store-rn-som-opportunity-mgmt-data-model__ul_mzk_gld_ddc">
<li class="li">Subscription revenue metrics: Enabling sales agents or managers to use and view calculated metrics like ARR, MRR, ACV, TCV , Amount & Weighted Amount that enable better pipeline inspection and revenue
reporting, and also improved understanding of recurring revenue dynamics.</li>
<li class="li">Sync quote to opportunity: Enable sales agents or managers to keep the opportunity revenue up-to-date with the quote through its various stages and revisions for accurate revenue reporting at any given point in
time.</li>
<li class="li">Location-based opportunity:Enable sales agents to filter the product catalog based on customer's service location and capture opportunities and opportunity line items across their different service locations.</li>
</ul></li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 3.0.0 - August 2024</dt>
<dd class="dd">
<ul class="ul" id="store-rn-som-opportunity-mgmt-data-model__ul_glp_4r4_ccc">
<li class="li">Changed:<ul class="ul" id="store-rn-som-opportunity-mgmt-data-model__ul_r2b_qr4_ccc">
<li class="li">Along with the existing features on opportunity, we have included the following features this time:<ul class="ul" id="store-rn-som-opportunity-mgmt-data-model__ul_wjg_qr4_ccc">
<li class="li">Multi-select opportunity line and create quotes for them: Allowing sales agents or managers to create multiple quotes for specific line items through the 'Create New Quote' UI action available in the line items
related list.</li>
<li class="li">Sidebar chat integration with Teams on opportunity : Facilitating collaboration among sales agents and subject matter experts within the context of an opportunity by integrating the Sidebar with Teams platform
capability in Opportunity Management. <ul class="ul" id="store-rn-som-opportunity-mgmt-data-model__ul_zhj_pr4_ccc">
<li class="li">Sidebar chat integration with Teams on Opportunity will require minimum platform version as Xanadu</li>
</ul></li>
</ul></li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 2.0.2 - May 2024</dt>
<dd class="dd">Changed: Included pricing-related fields within Opportunity Header and Line items. Facilitated pricing requests from Opportunity to the pricing engine for retrieving prices of offerings listed in the price lists.</dd>
<dt class="dt dlterm">Version 1.0.0 - February 2024</dt>
<dd class="dd">The <span class="ph">Opportunity Management</span> Data Model application gives access to the opportunity tables that allow organizations to store any opportunity-related data.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Sales and Order Management release notes",
"topic_id": "release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html\">ServiceNow Store - Sales and Order Management release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Opportunity Management Data Model release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2024-02-01T12:45:48.652881Z",
"Updated on": "2025-07-31T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/43434287",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/43434287",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2025-07-31T16:22:15-08:00",
"DC.format": "HTML5",
"DC.identifier": "store-rn-som-opportunity-mgmt-data-model",
"DC.language": null,
"DC.relation": "../../../release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Opportunity Management Data Model application on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/sales-order-management/store-rn-som-opportunity-mgmt-data-model.html",
"page_key": 43434287,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 3161,
"img_count": 0,
"read_time": 2,
"video_links": [
""
],
"word_count": 445
},
"related_links": [],
"search_title": null,
"title": "Opportunity Management Data Model release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-opportunity-mgmt-data-model.html\" id=\"bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-opportunity-mgmt-data-model.html\"><body id=\"store-rn-som-opportunity-mgmt-data-model\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-rn-som-opportunity-mgmt-data-model\" aria-labelledby=\"title_store-rn-som-opportunity-mgmt-data-model\">\n <h1 class=\"title topictitle1\" id=\"title_store-rn-som-opportunity-mgmt-data-model\"><span class=\"ph\">Opportunity Management</span> Data Model release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the <span class=\"ph\">Opportunity Management</span> Data Model application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\"><div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-rn-som-opportunity-mgmt-data-model__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div></div>\n </section>\n <section class=\"section\"><h2 id=\"d105185e61\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 6.1.0 - August 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New changes in this release:<ul class=\"ul\" id=\"store-rn-som-opportunity-mgmt-data-model__ul_ykv_dl2_yfc\">\n <li class=\"li\">Introduced 'Short Description' field for opportunity line item.</li>\n <li class=\"li\">Minor security fixes</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 6.0.1 - June 2025</dt>\n <dd class=\"dd\" id=\"store-rn-som-opportunity-mgmt-data-model__latest-store-rn-som-opportunity-mgmt-data-model\">We are shipping Cobalt Raven fixes with this new version as part of the Opportunity Data Model.</dd>\n \n \n <dt class=\"dt dlterm\">Version 6.0.0 - May 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-rn-som-opportunity-mgmt-data-model__ul_mfp_gld_1fc\">\n <li class=\"li\">New changes in this release:<ul class=\"ul\" id=\"store-rn-som-opportunity-mgmt-data-model__ul_pfd_hld_1fc\">\n <li class=\"li\">This release introduces new fields on Opportunity Line Item to support parent-child hierarchy created by the product configurator. New pricing related fields like ARR, MRR, and One-Time Price tracks the pricing of\n parent and child item lines.</li>\n <li class=\"li\">The table Opportunity Line Characteristic table tracks the product characteristics for each opportunity line item.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 5.0.0 - February 2025</dt>\n <dd class=\"dd\">Provide support for clear distinction of closed opportunity stages by introducing type closed won and closed lost.</dd>\n \n \n <dt class=\"dt dlterm\">Version 4.0.0 - November 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-rn-som-opportunity-mgmt-data-model__ul_a5g_gld_ddc\">\n <li class=\"li\">Along with the existing features on opportunity, we have included the following features this time:<ul class=\"ul\" id=\"store-rn-som-opportunity-mgmt-data-model__ul_mzk_gld_ddc\">\n <li class=\"li\">Subscription revenue metrics: Enabling sales agents or managers to use and view calculated metrics like ARR, MRR, ACV, TCV , Amount & Weighted Amount that enable better pipeline inspection and revenue\n reporting, and also improved understanding of recurring revenue dynamics.</li>\n <li class=\"li\">Sync quote to opportunity: Enable sales agents or managers to keep the opportunity revenue up-to-date with the quote through its various stages and revisions for accurate revenue reporting at any given point in\n time.</li>\n <li class=\"li\">Location-based opportunity:Enable sales agents to filter the product catalog based on customer's service location and capture opportunities and opportunity line items across their different service locations.</li>\n </ul></li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 3.0.0 - August 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-rn-som-opportunity-mgmt-data-model__ul_glp_4r4_ccc\">\n <li class=\"li\">Changed:<ul class=\"ul\" id=\"store-rn-som-opportunity-mgmt-data-model__ul_r2b_qr4_ccc\">\n <li class=\"li\">Along with the existing features on opportunity, we have included the following features this time:<ul class=\"ul\" id=\"store-rn-som-opportunity-mgmt-data-model__ul_wjg_qr4_ccc\">\n <li class=\"li\">Multi-select opportunity line and create quotes for them: Allowing sales agents or managers to create multiple quotes for specific line items through the 'Create New Quote' UI action available in the line items\n related list.</li>\n <li class=\"li\">Sidebar chat integration with Teams on opportunity : Facilitating collaboration among sales agents and subject matter experts within the context of an opportunity by integrating the Sidebar with Teams platform\n capability in Opportunity Management. <ul class=\"ul\" id=\"store-rn-som-opportunity-mgmt-data-model__ul_zhj_pr4_ccc\">\n <li class=\"li\">Sidebar chat integration with Teams on Opportunity will require minimum platform version as Xanadu</li>\n </ul></li>\n </ul></li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.2 - May 2024</dt>\n <dd class=\"dd\">Changed: Included pricing-related fields within Opportunity Header and Line items. Facilitated pricing requests from Opportunity to the pricing engine for retrieving prices of offerings listed in the price lists.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.0 - February 2024</dt>\n <dd class=\"dd\">The <span class=\"ph\">Opportunity Management</span> Data Model application gives access to the opportunity tables that allow organizations to store any opportunity-related data.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Opportunity Management Data Model release notes
Version history for the Opportunity Management Data Model application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 6.1.0 - August 2025
* New changes in this release:
+ Introduced 'Short Description' field for opportunity line item.
+ Minor security fixes
#### Version 6.0.1 - June 2025
We are shipping Cobalt Raven fixes with this new version as part of the Opportunity Data Model.
#### Version 6.0.0 - May 2025
* New changes in this release:
+ This release introduces new fields on Opportunity Line Item to support parent-child hierarchy created by the product configurator. New pricing related fields like ARR, MRR, and One-Time Price tracks the pricing of
parent and child item lines.
+ The table Opportunity Line Characteristic table tracks the product characteristics for each opportunity line item.
#### Version 5.0.0 - February 2025
Provide support for clear distinction of closed opportunity stages by introducing type closed won and closed lost.
#### Version 4.0.0 - November 2024
* New:
+ Along with the existing features on opportunity, we have included the following features this time:
- Subscription revenue metrics: Enabling sales agents or managers to use and view calculated metrics like ARR, MRR, ACV, TCV , Amount & Weighted Amount that enable better pipeline inspection and revenue
reporting, and also improved understanding of recurring revenue dynamics.
- Sync quote to opportunity: Enable sales agents or managers to keep the opportunity revenue up-to-date with the quote through its various stages and revisions for accurate revenue reporting at any given point in
time.
- Location-based opportunity:Enable sales agents to filter the product catalog based on customer's service location and capture opportunities and opportunity line items across their different service locations.
#### Version 3.0.0 - August 2024
* Changed:
+ Along with the existing features on opportunity, we have included the following features this time:
- Multi-select opportunity line and create quotes for them: Allowing sales agents or managers to create multiple quotes for specific line items through the 'Create New Quote' UI action available in the line items
related list.
- Sidebar chat integration with Teams on opportunity : Facilitating collaboration among sales agents and subject matter experts within the context of an opportunity by integrating the Sidebar with Teams platform
capability in Opportunity Management.
* Sidebar chat integration with Teams on Opportunity will require minimum platform version as Xanadu
#### Version 2.0.2 - May 2024
Changed: Included pricing-related fields within Opportunity Header and Line items. Facilitated pricing requests from Opportunity to the pricing engine for retrieving prices of offerings listed in the price lists.
#### Version 1.0.0 - February 2024
The Opportunity Management Data Model application gives access to the opportunity tables that allow organizations to store any opportunity-related data.
| ---
title: Opportunity Management Data Model release notes
description: Version history for the Opportunity Management Data Model application
on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Sales and Order Management release notes
---
# Opportunity Management Data Model release notes
Version history for the Opportunity Management Data Model application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 6.1.0 - August 2025
* New changes in this release:
+ Introduced 'Short Description' field for opportunity line item.
+ Minor security fixes
#### Version 6.0.1 - June 2025
We are shipping Cobalt Raven fixes with this new version as part of the Opportunity Data Model.
#### Version 6.0.0 - May 2025
* New changes in this release:
+ This release introduces new fields on Opportunity Line Item to support parent-child hierarchy created by the product configurator. New pricing related fields like ARR, MRR, and One-Time Price tracks the pricing of
parent and child item lines.
+ The table Opportunity Line Characteristic table tracks the product characteristics for each opportunity line item.
#### Version 5.0.0 - February 2025
Provide support for clear distinction of closed opportunity stages by introducing type closed won and closed lost.
#### Version 4.0.0 - November 2024
* New:
+ Along with the existing features on opportunity, we have included the following features this time:
- Subscription revenue metrics: Enabling sales agents or managers to use and view calculated metrics like ARR, MRR, ACV, TCV , Amount & Weighted Amount that enable better pipeline inspection and revenue
reporting, and also improved understanding of recurring revenue dynamics.
- Sync quote to opportunity: Enable sales agents or managers to keep the opportunity revenue up-to-date with the quote through its various stages and revisions for accurate revenue reporting at any given point in
time.
- Location-based opportunity:Enable sales agents to filter the product catalog based on customer's service location and capture opportunities and opportunity line items across their different service locations.
#### Version 3.0.0 - August 2024
* Changed:
+ Along with the existing features on opportunity, we have included the following features this time:
- Multi-select opportunity line and create quotes for them: Allowing sales agents or managers to create multiple quotes for specific line items through the 'Create New Quote' UI action available in the line items
related list.
- Sidebar chat integration with Teams on opportunity : Facilitating collaboration among sales agents and subject matter experts within the context of an opportunity by integrating the Sidebar with Teams platform
capability in Opportunity Management.
* Sidebar chat integration with Teams on Opportunity will require minimum platform version as Xanadu
#### Version 2.0.2 - May 2024
Changed: Included pricing-related fields within Opportunity Header and Line items. Facilitated pricing requests from Opportunity to the pricing engine for retrieving prices of offerings listed in the price lists.
#### Version 1.0.0 - February 2024
The Opportunity Management Data Model application gives access to the opportunity tables that allow organizations to store any opportunity-related data.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-order-case-playbook.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-order-case-playbook.html | 2025-08-21 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/sales-order-management/store-rn-som-order-case-playbook.html | Order Case Playbook release notes | Version history for the Order Case Playbook application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Sales and Order Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-order-case-playbook.html" id="bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-order-case-playbook.html"><body id="store-rn-som-order-case-playbook"><main role="main"><article role="article" class="dita" id="store-rn-som-order-case-playbook" aria-labelledby="title_store-rn-som-order-case-playbook">
<h1 class="title topictitle1" id="title_store-rn-som-order-case-playbook">Order Case Playbook release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Order Case Playbook application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-som-order-case-playbook__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d297398e62" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.3.0 - July 2025</dt>
<dd class="dd" id="store-rn-som-order-case-playbook__latest-store-rn-som-order-case-playbook">Create and edit an order case using the self-service portal.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"enus"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Sales and Order Management release notes",
"topic_id": "release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html\">ServiceNow Store - Sales and Order Management release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Order Case Playbook release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2025-07-10T15:34:47.82485Z",
"Updated on": "2025-07-10T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/55463154",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/55463154",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2025-07-10T16:22:15-08:00",
"DC.format": "HTML5",
"DC.identifier": "store-rn-som-order-case-playbook",
"DC.language": null,
"DC.relation": "../../../release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Order Case Playbook application on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/sales-order-management/store-rn-som-order-case-playbook.html",
"page_key": 55463154,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 330,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 48
},
"related_links": [],
"search_title": null,
"title": "Order Case Playbook release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-order-case-playbook.html\" id=\"bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-order-case-playbook.html\"><body id=\"store-rn-som-order-case-playbook\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-rn-som-order-case-playbook\" aria-labelledby=\"title_store-rn-som-order-case-playbook\">\n <h1 class=\"title topictitle1\" id=\"title_store-rn-som-order-case-playbook\">Order Case Playbook release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the Order Case Playbook application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-rn-som-order-case-playbook__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d297398e62\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 1.3.0 - July 2025</dt>\n <dd class=\"dd\" id=\"store-rn-som-order-case-playbook__latest-store-rn-som-order-case-playbook\">Create and edit an order case using the self-service portal.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Order Case Playbook release notes
Version history for the Order Case Playbook application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.3.0 - July 2025
Create and edit an order case using the self-service portal.
| ---
title: Order Case Playbook release notes
description: Version history for the Order Case Playbook application on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Sales and Order Management release notes
---
# Order Case Playbook release notes
Version history for the Order Case Playbook application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.3.0 - July 2025
Create and edit an order case using the self-service portal.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-order-case-self-service.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-order-case-self-service.html | 2025-08-21 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/sales-order-management/store-rn-som-order-case-self-service.html | Order Case Self Service release notes | Version history for the Order Case Self Service application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Sales and Order Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-order-case-self-service.html" id="bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-order-case-self-service.html"><body id="store-rn-som-order-case-self-service"><main role="main"><article role="article" class="dita" id="store-rn-som-order-case-self-service" aria-labelledby="title_store-rn-som-order-case-self-service">
<h1 class="title topictitle1" id="title_store-rn-som-order-case-self-service">Order Case Self Service release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Order Case Self Service application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-som-order-case-self-service__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d234426e62" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.2.0 - July 2025</dt>
<dd class="dd" id="store-rn-som-order-case-self-service__latest-store-rn-som-order-case-self-service">View order cases using the self-service portal.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"enus"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Sales and Order Management release notes",
"topic_id": "release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html\">ServiceNow Store - Sales and Order Management release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Order Case Self Service release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2025-07-10T15:34:47.82485Z",
"Updated on": "2025-07-10T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/55463156",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/55463156",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2025-07-10T16:22:15-08:00",
"DC.format": "HTML5",
"DC.identifier": "store-rn-som-order-case-self-service",
"DC.language": null,
"DC.relation": "../../../release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Order Case Self Service application on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/sales-order-management/store-rn-som-order-case-self-service.html",
"page_key": 55463156,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 321,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 46
},
"related_links": [],
"search_title": null,
"title": "Order Case Self Service release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-order-case-self-service.html\" id=\"bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-order-case-self-service.html\"><body id=\"store-rn-som-order-case-self-service\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-rn-som-order-case-self-service\" aria-labelledby=\"title_store-rn-som-order-case-self-service\">\n <h1 class=\"title topictitle1\" id=\"title_store-rn-som-order-case-self-service\">Order Case Self Service release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the Order Case Self Service application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-rn-som-order-case-self-service__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d234426e62\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 1.2.0 - July 2025</dt>\n <dd class=\"dd\" id=\"store-rn-som-order-case-self-service__latest-store-rn-som-order-case-self-service\">View order cases using the self-service portal.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Order Case Self Service release notes
Version history for the Order Case Self Service application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.2.0 - July 2025
View order cases using the self-service portal.
| ---
title: Order Case Self Service release notes
description: Version history for the Order Case Self Service application on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Sales and Order Management release notes
---
# Order Case Self Service release notes
Version history for the Order Case Self Service application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.2.0 - July 2025
View order cases using the self-service portal.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-order-mgmt-portal.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-order-mgmt-portal.html | 2025-08-21 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/sales-order-management/store-rn-som-order-mgmt-portal.html | Order Management Portal release notes | Version history for the Order Management Portal on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Sales and Order Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-order-mgmt-portal.html" id="bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-order-mgmt-portal.html"><body id="store-rn-som-order-mgmt-portal"><main role="main"><article role="article" class="dita" id="store-rn-som-order-mgmt-portal" aria-labelledby="title_store-rn-som-order-mgmt-portal">
<h1 class="title topictitle1" id="title_store-rn-som-order-mgmt-portal"><span class="ph">Order Management</span> Portal release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">Order Management</span> Portal on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-som-order-mgmt-portal__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d236404e67" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 2.1.0 - August 2025 (Yokohama)</dt>
<dd class="dd">Install the Sales Cart plugin (sn_sales_cart) to enable cart-related functionality in the Business Portal.</dd>
<dt class="dt dlterm">Version 1.4.0 - July 2025</dt>
<dd class="dd" id="store-rn-som-order-mgmt-portal__latest-store-rn-som-order-mgmt-portal">Order management business portal enable business-to-business (B2B) customers to view and configure products in product catalogs and place orders.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"enus"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Sales and Order Management release notes",
"topic_id": "release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html\">ServiceNow Store - Sales and Order Management release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Order Management Portal release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2025-07-10T15:34:47.82485Z",
"Updated on": "2025-07-31T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/55463159",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/55463159",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2025-07-31T16:22:15-08:00",
"DC.format": "HTML5",
"DC.identifier": "store-rn-som-order-mgmt-portal",
"DC.language": null,
"DC.relation": "../../../release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Order Management Portal on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/sales-order-management/store-rn-som-order-mgmt-portal.html",
"page_key": 55463159,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 553,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 76
},
"related_links": [],
"search_title": null,
"title": "Order Management Portal release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-order-mgmt-portal.html\" id=\"bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-order-mgmt-portal.html\"><body id=\"store-rn-som-order-mgmt-portal\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-rn-som-order-mgmt-portal\" aria-labelledby=\"title_store-rn-som-order-mgmt-portal\">\n <h1 class=\"title topictitle1\" id=\"title_store-rn-som-order-mgmt-portal\"><span class=\"ph\">Order Management</span> Portal release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the <span class=\"ph\">Order Management</span> Portal on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-rn-som-order-mgmt-portal__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d236404e67\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 2.1.0 - August 2025 (Yokohama)</dt>\n <dd class=\"dd\">Install the Sales Cart plugin (sn_sales_cart) to enable cart-related functionality in the Business Portal.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.4.0 - July 2025</dt>\n <dd class=\"dd\" id=\"store-rn-som-order-mgmt-portal__latest-store-rn-som-order-mgmt-portal\">Order management business portal enable business-to-business (B2B) customers to view and configure products in product catalogs and place orders.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Order Management Portal release notes
Version history for the Order Management Portal on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.1.0 - August 2025 (Yokohama)
Install the Sales Cart plugin (sn\_sales\_cart) to enable cart-related functionality in the Business Portal.
#### Version 1.4.0 - July 2025
Order management business portal enable business-to-business (B2B) customers to view and configure products in product catalogs and place orders.
| ---
title: Order Management Portal release notes
description: Version history for the Order Management Portal on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Sales and Order Management release notes
---
# Order Management Portal release notes
Version history for the Order Management Portal on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.1.0 - August 2025 (Yokohama)
Install the Sales Cart plugin (sn\_sales\_cart) to enable cart-related functionality in the Business Portal.
#### Version 1.4.0 - July 2025
Order management business portal enable business-to-business (B2B) customers to view and configure products in product catalogs and place orders.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-order-mgmt.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-order-mgmt.html | 2025-08-21 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/sales-order-management/store-rn-som-order-mgmt.html | Order Management release notes | Version history for the Order Management application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Sales and Order Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-order-mgmt.html" id="bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-order-mgmt.html"><body id="store-rn-som-order-mgmt"><main role="main"><article role="article" class="dita" id="store-rn-som-order-mgmt" aria-labelledby="title_store-rn-som-order-mgmt">
<h1 class="title topictitle1" id="title_store-rn-som-order-mgmt"><span class="ph">Order Management</span> release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">Order Management</span> application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-som-order-mgmt__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d282332e67" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 13.1.0 - August 2025</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul" id="store-rn-som-order-mgmt__ul_syl_3jv_zfc">
<li class="li">Support for nested objects, arrays, and custom attributes to model complex products.</li>
<li class="li">Support for header discounts on the order.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 12.5.2 - July 2025</dt>
<dd class="dd">
<ul class="ul" id="store-rn-som-order-mgmt__ul_agg_1k2_wfc">
<li class="li">New:<ul class="ul" id="store-rn-som-order-mgmt__ul_myv_1k2_wfc">
<li class="li">Provide visibility to order agents for the price adjustments that were applied to the base price and list price of the product ordered.</li>
<li class="li">Use the hierarchical list view to see the parent and child relationships between order lines within an order.</li>
</ul></li>
<li class="li">Change: Deprecate subscription dates and using contract dates to calculate subscription revenue metrics on orders.</li>
</ul>
</dd>
<dt class="dt dlterm">Version 12.5.0 - May 2025</dt>
<dd class="dd" id="store-rn-som-order-mgmt__latest-store-rn-som-order-mgmt">
<ul class="ul" id="store-rn-som-order-mgmt__ul_yhy_1md_1fc">
<li class="li">New: <ul class="ul" id="store-rn-som-order-mgmt__ul_ehr_lld_1fc">
<li class="li">Provide visibility to order agents for the price adjustments that were applied to the base price and list price of the product ordered.</li>
<li class="li">Use the hierarchical list view to see the parent and child relationships between order lines within an order</li>
</ul></li>
<li class="li">Change: Deprecate subscription dates and using contract dates to calculate subscription revenue metrics on orders.</li>
</ul>
</dd>
<dt class="dt dlterm">Version 11.0.0 - February 2025</dt>
<dd class="dd">New: Subscription Revenue Metrics on order: calculate and display key revenue metrics on orders.</dd>
<dt class="dt dlterm">Version 10.0.2 - November 2024</dt>
<dd class="dd">Order Management is a dynamic catalog-based system that captures, enhances, and oversees the complete lifecycle of product and service orders. It efficiently handles order orchestration, data enrichment, and decomposition to
ensure accurate and timely fulfillment.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"enus"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Sales and Order Management release notes",
"topic_id": "release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html\">ServiceNow Store - Sales and Order Management release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Order Management release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2024-11-07T11:13:29.913268Z",
"Updated on": "2025-07-31T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/50489094",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/50489094",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2025-07-31T16:22:15-08:00",
"DC.format": "HTML5",
"DC.identifier": "store-rn-som-order-mgmt",
"DC.language": null,
"DC.relation": "../../../release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Order Management application on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/sales-order-management/store-rn-som-order-mgmt.html",
"page_key": 50489094,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 1623,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 240
},
"related_links": [],
"search_title": null,
"title": "Order Management release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-order-mgmt.html\" id=\"bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-order-mgmt.html\"><body id=\"store-rn-som-order-mgmt\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-rn-som-order-mgmt\" aria-labelledby=\"title_store-rn-som-order-mgmt\">\n <h1 class=\"title topictitle1\" id=\"title_store-rn-som-order-mgmt\"><span class=\"ph\">Order Management</span> release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the <span class=\"ph\">Order Management</span> application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-rn-som-order-mgmt__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d282332e67\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 13.1.0 - August 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-rn-som-order-mgmt__ul_syl_3jv_zfc\">\n <li class=\"li\">Support for nested objects, arrays, and custom attributes to model complex products.</li>\n <li class=\"li\">Support for header discounts on the order.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 12.5.2 - July 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-rn-som-order-mgmt__ul_agg_1k2_wfc\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-rn-som-order-mgmt__ul_myv_1k2_wfc\">\n <li class=\"li\">Provide visibility to order agents for the price adjustments that were applied to the base price and list price of the product ordered.</li>\n <li class=\"li\">Use the hierarchical list view to see the parent and child relationships between order lines within an order.</li>\n </ul></li>\n <li class=\"li\">Change: Deprecate subscription dates and using contract dates to calculate subscription revenue metrics on orders.</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 12.5.0 - May 2025</dt>\n <dd class=\"dd\" id=\"store-rn-som-order-mgmt__latest-store-rn-som-order-mgmt\">\n <ul class=\"ul\" id=\"store-rn-som-order-mgmt__ul_yhy_1md_1fc\">\n <li class=\"li\">New: <ul class=\"ul\" id=\"store-rn-som-order-mgmt__ul_ehr_lld_1fc\">\n <li class=\"li\">Provide visibility to order agents for the price adjustments that were applied to the base price and list price of the product ordered.</li>\n <li class=\"li\">Use the hierarchical list view to see the parent and child relationships between order lines within an order</li>\n </ul></li>\n <li class=\"li\">Change: Deprecate subscription dates and using contract dates to calculate subscription revenue metrics on orders.</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 11.0.0 - February 2025</dt>\n <dd class=\"dd\">New: Subscription Revenue Metrics on order: calculate and display key revenue metrics on orders.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.0.2 - November 2024</dt>\n <dd class=\"dd\">Order Management is a dynamic catalog-based system that captures, enhances, and oversees the complete lifecycle of product and service orders. It efficiently handles order orchestration, data enrichment, and decomposition to\n ensure accurate and timely fulfillment.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Order Management release notes
Version history for the Order Management application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 13.1.0 - August 2025
* New:
+ Support for nested objects, arrays, and custom attributes to model complex products.
+ Support for header discounts on the order.
#### Version 12.5.2 - July 2025
* New:
+ Provide visibility to order agents for the price adjustments that were applied to the base price and list price of the product ordered.
+ Use the hierarchical list view to see the parent and child relationships between order lines within an order.
* Change: Deprecate subscription dates and using contract dates to calculate subscription revenue metrics on orders.
#### Version 12.5.0 - May 2025
* New:
+ Provide visibility to order agents for the price adjustments that were applied to the base price and list price of the product ordered.
+ Use the hierarchical list view to see the parent and child relationships between order lines within an order
* Change: Deprecate subscription dates and using contract dates to calculate subscription revenue metrics on orders.
#### Version 11.0.0 - February 2025
New: Subscription Revenue Metrics on order: calculate and display key revenue metrics on orders.
#### Version 10.0.2 - November 2024
Order Management is a dynamic catalog-based system that captures, enhances, and oversees the complete lifecycle of product and service orders. It efficiently handles order orchestration, data enrichment, and decomposition to
ensure accurate and timely fulfillment.
| ---
title: Order Management release notes
description: Version history for the Order Management application on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Sales and Order Management release notes
---
# Order Management release notes
Version history for the Order Management application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 13.1.0 - August 2025
* New:
+ Support for nested objects, arrays, and custom attributes to model complex products.
+ Support for header discounts on the order.
#### Version 12.5.2 - July 2025
* New:
+ Provide visibility to order agents for the price adjustments that were applied to the base price and list price of the product ordered.
+ Use the hierarchical list view to see the parent and child relationships between order lines within an order.
* Change: Deprecate subscription dates and using contract dates to calculate subscription revenue metrics on orders.
#### Version 12.5.0 - May 2025
* New:
+ Provide visibility to order agents for the price adjustments that were applied to the base price and list price of the product ordered.
+ Use the hierarchical list view to see the parent and child relationships between order lines within an order
* Change: Deprecate subscription dates and using contract dates to calculate subscription revenue metrics on orders.
#### Version 11.0.0 - February 2025
New: Subscription Revenue Metrics on order: calculate and display key revenue metrics on orders.
#### Version 10.0.2 - November 2024
Order Management is a dynamic catalog-based system that captures, enhances, and oversees the complete lifecycle of product and service orders. It efficiently handles order orchestration, data enrichment, and decomposition to
ensure accurate and timely fulfillment.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-pricing-matrix-mgmt.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-pricing-matrix-mgmt.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/sales-order-management/store-rn-som-pricing-matrix-mgmt.html | Pricing Matrix Management release notes | Version history for the Pricing Matrix Management on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Sales and Order Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-pricing-matrix-mgmt.html" id="bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-pricing-matrix-mgmt.html"><body id="store-rn-som-pricing-matrix-mgmt"><main role="main"><article role="article" class="dita" id="store-rn-som-pricing-matrix-mgmt" aria-labelledby="title_store-rn-som-pricing-matrix-mgmt">
<h1 class="title topictitle1" id="title_store-rn-som-pricing-matrix-mgmt">Pricing Matrix Management release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Pricing Matrix Management on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-som-pricing-matrix-mgmt__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d572784e56" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 2.0.1 - May 2024</dt>
<dd class="dd" id="store-rn-som-pricing-matrix-mgmt__latest-store-rn-som-pricing-matrix-mgmt">New: Performance improvements made in adjustment calculations. Display of adjustments in the configuration UI. Support for characteristics based adjustments in standard pricing
adjustment matrix.</dd>
<dt class="dt dlterm">Version 1.0.0 - February 2024</dt>
<dd class="dd">Pricing matrix is a structured framework based on decision tables that specify how list prices are adjusted for products or services based on multiple criteria or attributes. These
criteria can include factors such as quantity, customer types, regions, or any other relevant dimensions. These dimensions can be defined using context variables. Pricing matrix can be extended to other simple pricing
rules.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Sales and Order Management release notes",
"topic_id": "release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html\">ServiceNow Store - Sales and Order Management release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Pricing Matrix Management release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2024-02-01T12:45:48.652881Z",
"Updated on": "2024-05-09T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/43434286",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/43434286",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2024-05-09T16:22:15-08:00",
"DC.format": "HTML5",
"DC.identifier": "store-rn-som-pricing-matrix-mgmt",
"DC.language": null,
"DC.relation": "../../../release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Pricing Matrix Management on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/sales-order-management/store-rn-som-pricing-matrix-mgmt.html",
"page_key": 43434286,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 930,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 127
},
"related_links": [],
"search_title": null,
"title": "Pricing Matrix Management release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-pricing-matrix-mgmt.html\" id=\"bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-pricing-matrix-mgmt.html\"><body id=\"store-rn-som-pricing-matrix-mgmt\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-rn-som-pricing-matrix-mgmt\" aria-labelledby=\"title_store-rn-som-pricing-matrix-mgmt\">\n <h1 class=\"title topictitle1\" id=\"title_store-rn-som-pricing-matrix-mgmt\">Pricing Matrix Management release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the Pricing Matrix Management on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\"><div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-rn-som-pricing-matrix-mgmt__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div></div>\n </section>\n <section class=\"section\"><h2 id=\"d572784e56\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 2.0.1 - May 2024</dt>\n <dd class=\"dd\" id=\"store-rn-som-pricing-matrix-mgmt__latest-store-rn-som-pricing-matrix-mgmt\">New: Performance improvements made in adjustment calculations. Display of adjustments in the configuration UI. Support for characteristics based adjustments in standard pricing\n adjustment matrix.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.0 - February 2024</dt>\n <dd class=\"dd\">Pricing matrix is a structured framework based on decision tables that specify how list prices are adjusted for products or services based on multiple criteria or attributes. These\n criteria can include factors such as quantity, customer types, regions, or any other relevant dimensions. These dimensions can be defined using context variables. Pricing matrix can be extended to other simple pricing\n rules.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Pricing Matrix Management release notes
Version history for the Pricing Matrix Management on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.0.1 - May 2024
New: Performance improvements made in adjustment calculations. Display of adjustments in the configuration UI. Support for characteristics based adjustments in standard pricing
adjustment matrix.
#### Version 1.0.0 - February 2024
Pricing matrix is a structured framework based on decision tables that specify how list prices are adjusted for products or services based on multiple criteria or attributes. These
criteria can include factors such as quantity, customer types, regions, or any other relevant dimensions. These dimensions can be defined using context variables. Pricing matrix can be extended to other simple pricing
rules.
| ---
title: Pricing Matrix Management release notes
description: Version history for the Pricing Matrix Management on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Sales and Order Management release notes
---
# Pricing Matrix Management release notes
Version history for the Pricing Matrix Management on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.0.1 - May 2024
New: Performance improvements made in adjustment calculations. Display of adjustments in the configuration UI. Support for characteristics based adjustments in standard pricing
adjustment matrix.
#### Version 1.0.0 - February 2024
Pricing matrix is a structured framework based on decision tables that specify how list prices are adjusted for products or services based on multiple criteria or attributes. These
criteria can include factors such as quantity, customer types, regions, or any other relevant dimensions. These dimensions can be defined using context variables. Pricing matrix can be extended to other simple pricing
rules.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-product-catalog-mgmt-portal.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-product-catalog-mgmt-portal.html | 2025-08-21 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/sales-order-management/store-rn-som-product-catalog-mgmt-portal.html | Product Catalog Management Portal release notes | Version history for the Product Catalog Management Portal application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Sales and Order Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-product-catalog-mgmt-portal.html" id="bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-product-catalog-mgmt-portal.html"><body id="store-rn-som-product-catalog-mgmt-portal"><main role="main"><article role="article" class="dita" id="store-rn-som-product-catalog-mgmt-portal" aria-labelledby="title_store-rn-som-product-catalog-mgmt-portal">
<h1 class="title topictitle1" id="title_store-rn-som-product-catalog-mgmt-portal"><span class="ph">Product Catalog Management</span> Portal release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">Product Catalog Management</span> Portal application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-som-product-catalog-mgmt-portal__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d36108e67" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.0.0 - February 2025</dt>
<dd class="dd" id="store-rn-som-product-catalog-mgmt-portal__latest-store-rn-som-product-catalog-mgmt-portal">Product Catalog management portal enable business-to-business (B2B) customers to view and configure products in product catalogs.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"enus"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Sales and Order Management release notes",
"topic_id": "release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html\">ServiceNow Store - Sales and Order Management release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Product Catalog Management Portal release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2025-01-30T12:22:52.212079Z",
"Updated on": "2025-01-30T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/51578143",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/51578143",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2025-01-30T16:22:15-08:00",
"DC.format": "HTML5",
"DC.identifier": "store-rn-som-product-catalog-mgmt-portal",
"DC.language": null,
"DC.relation": "../../../release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Product Catalog Management Portal application on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/sales-order-management/store-rn-som-product-catalog-mgmt-portal.html",
"page_key": 51578143,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 417,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 55
},
"related_links": [],
"search_title": null,
"title": "Product Catalog Management Portal release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-product-catalog-mgmt-portal.html\" id=\"bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-product-catalog-mgmt-portal.html\"><body id=\"store-rn-som-product-catalog-mgmt-portal\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-rn-som-product-catalog-mgmt-portal\" aria-labelledby=\"title_store-rn-som-product-catalog-mgmt-portal\">\n <h1 class=\"title topictitle1\" id=\"title_store-rn-som-product-catalog-mgmt-portal\"><span class=\"ph\">Product Catalog Management</span> Portal release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the <span class=\"ph\">Product Catalog Management</span> Portal application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-rn-som-product-catalog-mgmt-portal__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d36108e67\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 1.0.0 - February 2025</dt>\n <dd class=\"dd\" id=\"store-rn-som-product-catalog-mgmt-portal__latest-store-rn-som-product-catalog-mgmt-portal\">Product Catalog management portal enable business-to-business (B2B) customers to view and configure products in product catalogs.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Product Catalog Management Portal release notes
Version history for the Product Catalog Management Portal application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.0 - February 2025
Product Catalog management portal enable business-to-business (B2B) customers to view and configure products in product catalogs.
| ---
title: Product Catalog Management Portal release notes
description: Version history for the Product Catalog Management Portal application
on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Sales and Order Management release notes
---
# Product Catalog Management Portal release notes
Version history for the Product Catalog Management Portal application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.0 - February 2025
Product Catalog management portal enable business-to-business (B2B) customers to view and configure products in product catalogs.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-product-configurator.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-product-configurator.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/sales-order-management/store-rn-som-product-configurator.html | product configurator release notes | Version history for the product configurator application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Sales and Order Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-product-configurator.html" id="bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-product-configurator.html"><body id="store-rn-som-product-configurator"><main role="main"><article role="article" class="dita" id="store-rn-som-product-configurator" aria-labelledby="title_store-rn-som-product-configurator">
<h1 class="title topictitle1" id="title_store-rn-som-product-configurator"><span class="ph">product configurator</span> release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">product configurator</span> application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-som-product-configurator__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d137289e61" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.0.1 - November 2024</dt>
<dd class="dd" id="store-rn-som-product-configurator__latest-store-rn-som-product-configurator">New: When creating a Sales Agreement Quote and adding a configurable offer, the Configurator UI is launched. It allows the user to multi-select all pre-negotiated options of the
configurable product offer, as agreed upon with the customer in the Sales Agreement.</dd>
<dt class="dt dlterm">Version 1.0.0 - February 2024</dt>
<dd class="dd">The <span class="ph">product configurator</span> application allows businesses to streamline the process of creating customized quotes or orders for complex products and services. It provides a user-friendly interface for sales
representatives, customers, or internal teams to dynamically configure and personalize products according to specific requirements. Also provides visibility into pricing changes during the configuration process.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Sales and Order Management release notes",
"topic_id": "release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html\">ServiceNow Store - Sales and Order Management release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">product configurator release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2024-02-01T12:45:48.652881Z",
"Updated on": "2024-11-07T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/43434284",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/43434284",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2024-11-07T16:22:15-08:00",
"DC.format": "HTML5",
"DC.identifier": "store-rn-som-product-configurator",
"DC.language": null,
"DC.relation": "../../../release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the product configurator application on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/sales-order-management/store-rn-som-product-configurator.html",
"page_key": 43434284,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 1007,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 136
},
"related_links": [],
"search_title": null,
"title": "product configurator release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-product-configurator.html\" id=\"bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-product-configurator.html\"><body id=\"store-rn-som-product-configurator\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-rn-som-product-configurator\" aria-labelledby=\"title_store-rn-som-product-configurator\">\n <h1 class=\"title topictitle1\" id=\"title_store-rn-som-product-configurator\"><span class=\"ph\">product configurator</span> release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the <span class=\"ph\">product configurator</span> application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\"><div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-rn-som-product-configurator__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div></div>\n </section>\n <section class=\"section\"><h2 id=\"d137289e61\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 1.0.1 - November 2024</dt>\n <dd class=\"dd\" id=\"store-rn-som-product-configurator__latest-store-rn-som-product-configurator\">New: When creating a Sales Agreement Quote and adding a configurable offer, the Configurator UI is launched. It allows the user to multi-select all pre-negotiated options of the\n configurable product offer, as agreed upon with the customer in the Sales Agreement.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.0 - February 2024</dt>\n <dd class=\"dd\">The <span class=\"ph\">product configurator</span> application allows businesses to streamline the process of creating customized quotes or orders for complex products and services. It provides a user-friendly interface for sales\n representatives, customers, or internal teams to dynamically configure and personalize products according to specific requirements. Also provides visibility into pricing changes during the configuration process.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # product configurator release notes
Version history for the product configurator application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.1 - November 2024
New: When creating a Sales Agreement Quote and adding a configurable offer, the Configurator UI is launched. It allows the user to multi-select all pre-negotiated options of the
configurable product offer, as agreed upon with the customer in the Sales Agreement.
#### Version 1.0.0 - February 2024
The product configurator application allows businesses to streamline the process of creating customized quotes or orders for complex products and services. It provides a user-friendly interface for sales
representatives, customers, or internal teams to dynamically configure and personalize products according to specific requirements. Also provides visibility into pricing changes during the configuration process.
| ---
title: product configurator release notes
description: Version history for the product configurator application on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Sales and Order Management release notes
---
# product configurator release notes
Version history for the product configurator application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.1 - November 2024
New: When creating a Sales Agreement Quote and adding a configurable offer, the Configurator UI is launched. It allows the user to multi-select all pre-negotiated options of the
configurable product offer, as agreed upon with the customer in the Sales Agreement.
#### Version 1.0.0 - February 2024
The product configurator application allows businesses to streamline the process of creating customized quotes or orders for complex products and services. It provides a user-friendly interface for sales
representatives, customers, or internal teams to dynamically configure and personalize products according to specific requirements. Also provides visibility into pricing changes during the configuration process.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-product-offering-recommendations.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-product-offering-recommendations.html | 2025-08-21 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/sales-order-management/store-rn-som-product-offering-recommendations.html | Product Offering Recommendations release notes | Version history for the Product Offering Recommendations application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Sales and Order Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-product-offering-recommendations.html" id="bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-product-offering-recommendations.html"><body id="store-rn-som-product-offering-recommendations"><main role="main"><article role="article" class="dita" id="store-rn-som-product-offering-recommendations" aria-labelledby="title_store-rn-som-product-offering-recommendations">
<h1 class="title topictitle1" id="title_store-rn-som-product-offering-recommendations">Product Offering Recommendations release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Product Offering Recommendations application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-som-product-offering-recommendations__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d411274e62" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.1.0 - May 2025</dt>
<dd class="dd" id="store-rn-som-product-offering-recommendations__latest-store-rn-som-product-offering-recommendations">Fixed: Bug fix around Deny ACL.</dd>
<dt class="dt dlterm">Version 1.0.0 - February 2025</dt>
<dd class="dd">Product Recommendations provide agents with an efficient way to find complementary products that augment or add value to the products in quotes, or what the customer
owns. To make this process more efficient for agents, a list of recommended product offerings identifies additional products that agents can upsell or cross-sell based on items in quotes.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"enus"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Sales and Order Management release notes",
"topic_id": "release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html\">ServiceNow Store - Sales and Order Management release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Product Offering Recommendations release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2025-01-30T12:22:52.212079Z",
"Updated on": "2025-05-01T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/51578147",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/51578147",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2025-05-01T16:22:15-08:00",
"DC.format": "HTML5",
"DC.identifier": "store-rn-som-product-offering-recommendations",
"DC.language": null,
"DC.relation": "../../../release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Product Offering Recommendations application on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/sales-order-management/store-rn-som-product-offering-recommendations.html",
"page_key": 51578147,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 709,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 104
},
"related_links": [],
"search_title": null,
"title": "Product Offering Recommendations release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-product-offering-recommendations.html\" id=\"bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-product-offering-recommendations.html\"><body id=\"store-rn-som-product-offering-recommendations\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-rn-som-product-offering-recommendations\" aria-labelledby=\"title_store-rn-som-product-offering-recommendations\">\n <h1 class=\"title topictitle1\" id=\"title_store-rn-som-product-offering-recommendations\">Product Offering Recommendations release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the Product Offering Recommendations application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-rn-som-product-offering-recommendations__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d411274e62\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 1.1.0 - May 2025</dt>\n <dd class=\"dd\" id=\"store-rn-som-product-offering-recommendations__latest-store-rn-som-product-offering-recommendations\">Fixed: Bug fix around Deny ACL.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.0 - February 2025</dt>\n <dd class=\"dd\">Product Recommendations provide agents with an efficient way to find complementary products that augment or add value to the products in quotes, or what the customer\n owns. To make this process more efficient for agents, a list of recommended product offerings identifies additional products that agents can upsell or cross-sell based on items in quotes.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Product Offering Recommendations release notes
Version history for the Product Offering Recommendations application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.1.0 - May 2025
Fixed: Bug fix around Deny ACL.
#### Version 1.0.0 - February 2025
Product Recommendations provide agents with an efficient way to find complementary products that augment or add value to the products in quotes, or what the customer
owns. To make this process more efficient for agents, a list of recommended product offerings identifies additional products that agents can upsell or cross-sell based on items in quotes.
| ---
title: Product Offering Recommendations release notes
description: Version history for the Product Offering Recommendations application
on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Sales and Order Management release notes
---
# Product Offering Recommendations release notes
Version history for the Product Offering Recommendations application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.1.0 - May 2025
Fixed: Bug fix around Deny ACL.
#### Version 1.0.0 - February 2025
Product Recommendations provide agents with an efficient way to find complementary products that augment or add value to the products in quotes, or what the customer
owns. To make this process more efficient for agents, a list of recommended product offerings identifies additional products that agents can upsell or cross-sell based on items in quotes.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-quote-mgmt-app.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-quote-mgmt-app.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/sales-order-management/store-rn-som-quote-mgmt-app.html | Quote Management Application release notes | Version history for the Quote Management Application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Sales and Order Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-quote-mgmt-app.html" id="bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-quote-mgmt-app.html"><body id="store-rn-som-quote-mgmt-app"><main role="main"><article role="article" class="dita" id="store-rn-som-quote-mgmt-app" aria-labelledby="title_store-rn-som-quote-mgmt-app">
<h1 class="title topictitle1" id="title_store-rn-som-quote-mgmt-app"><span class="ph">Quote Management</span> Application release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">Quote Management</span> Application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-som-quote-mgmt-app__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d256966e61" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 7.0.0 - August 2025</dt>
<dd class="dd"><ul class="ul">
<li class="li">New:<ul class="ul">
<li class="li">Quote Header Discounts: Support percentage-based discounts on the quote header</li>
<li class="li">Quote Margins: Display aggregated margin calculations for one-time, monthly and total amounts for the quote</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 6.0.1 - August 2025</dt>
<dd class="dd">Fixed issue with the "New" button opening the interceptor on the Quote list bundle page.</dd>
<dt class="dt dlterm">Version 6.0.0 - May 2025</dt>
<dd class="dd" id="store-rn-som-quote-mgmt-app__latest-store-rn-som-quote-mgmt-app"><ul class="ul">
<li class="li">New:
<ul class="ul">
<li class="li">Enable the use of sales agreements to create new customer quotes, applying the agreed prices and offerings from the agreement.</li>
<li class="li">Provide visibility to order agents for the price adjustments that were applied to the base price and list price of the product on quotes.</li>
</ul>
</li>
<li class="li">Change: Deprecate subscription dates and using contract dates to calculate subscription revenue metrics on quotes.</li>
</ul></dd>
<dt class="dt dlterm">Version 5.0.0 - February 2025</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul" id="store-rn-som-quote-mgmt-app__ul_esf_pp2_d2c">
<li class="li">Enable agents to create PDF documents from a quote using the ServiceNow PDF generator.</li>
<li class="li">Use the hierarchical list view to see the parent and child relationships between quote lines within a quote.</li>
<li class="li">Provide agents with offer recommendations to upsell or cross-sell products that complement products in quotes.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 4.0.0 - November 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul" id="store-rn-som-quote-mgmt-app__ul_ljv_kpk_ddc">
<li class="li">Location-based quoting with eligibility check support</li>
<li class="li">Multi-line copy with option to set an alternate service location</li>
<li class="li">Adding covered product support on quote to display products covered by contracts or entitlements on the quote lines </li>
<li class="li">Create sales agreements for configurable and bundled products and services</li>
<li class="li">Create a quote for modification or renewal of contracts</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 3.0.0 - August 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:</li>
<li class="li">
<ol class="ol">
<li class="li">Single-click creation of sales agreements from a quote: Create sales agreements from quotes to capture the scope and conditions for future sales transactions between a buyer and a seller. A sales agreement contains information such as details about the buyer and seller, validity period of the agreement, and quantities and pricing of the products and services.</li>
<li class="li">Quote tasks: Create multiple tasks for a quote and assign them to the target group. These tasks serve as references for the agents to perform the necessary actions needed to generate a successful quote.</li>
<li class="li">Order creation from quote line items: Create orders by selecting multiple line items within a quote.</li>
</ol>
</li>
</ul></dd>
<dt class="dt dlterm">Version 2.0.1 - May 2024</dt>
<dd class="dd">Changed: Cost book addition, quote action addition and performance improvements.</dd>
<dt class="dt dlterm">Version 1.0.0 - February 2024</dt>
<dd class="dd">The <span class="ph">Quote Management</span> application enables the users to create and track quotes during the sales cycle. The application is integrated with product catalog, pricing, and product configurator to facilitate capturing of
product and services that the customer is interested in, with the ability to customize the offering and perform dynamic pricing.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Sales and Order Management release notes",
"topic_id": "release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html\">ServiceNow Store - Sales and Order Management release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Quote Management Application release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2024-02-01T12:45:48.652881Z",
"Updated on": "2025-07-31T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/43434283",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/43434283",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2025-07-31T16:22:15-08:00",
"DC.format": "HTML5",
"DC.identifier": "store-rn-som-quote-mgmt-app",
"DC.language": null,
"DC.relation": "../../../release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Quote Management Application on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/sales-order-management/store-rn-som-quote-mgmt-app.html",
"page_key": 43434283,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 2928,
"img_count": 0,
"read_time": 2,
"video_links": [
""
],
"word_count": 444
},
"related_links": [],
"search_title": null,
"title": "Quote Management Application release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-quote-mgmt-app.html\" id=\"bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-quote-mgmt-app.html\"><body id=\"store-rn-som-quote-mgmt-app\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-rn-som-quote-mgmt-app\" aria-labelledby=\"title_store-rn-som-quote-mgmt-app\">\n <h1 class=\"title topictitle1\" id=\"title_store-rn-som-quote-mgmt-app\"><span class=\"ph\">Quote Management</span> Application release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the <span class=\"ph\">Quote Management</span> Application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\"><div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-rn-som-quote-mgmt-app__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div></div>\n </section>\n <section class=\"section\"><h2 id=\"d256966e61\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 7.0.0 - August 2025</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\">\n <li class=\"li\">Quote Header Discounts: Support percentage-based discounts on the quote header</li>\n <li class=\"li\">Quote Margins: Display aggregated margin calculations for one-time, monthly and total amounts for the quote</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 6.0.1 - August 2025</dt>\n <dd class=\"dd\">Fixed issue with the "New" button opening the interceptor on the Quote list bundle page.</dd>\n \n \n <dt class=\"dt dlterm\">Version 6.0.0 - May 2025</dt>\n <dd class=\"dd\" id=\"store-rn-som-quote-mgmt-app__latest-store-rn-som-quote-mgmt-app\"><ul class=\"ul\">\n <li class=\"li\">New: \n <ul class=\"ul\">\n <li class=\"li\">Enable the use of sales agreements to create new customer quotes, applying the agreed prices and offerings from the agreement.</li>\n <li class=\"li\">Provide visibility to order agents for the price adjustments that were applied to the base price and list price of the product on quotes.</li>\n </ul>\n </li>\n <li class=\"li\">Change: Deprecate subscription dates and using contract dates to calculate subscription revenue metrics on quotes.</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 5.0.0 - February 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-rn-som-quote-mgmt-app__ul_esf_pp2_d2c\">\n <li class=\"li\">Enable agents to create PDF documents from a quote using the ServiceNow PDF generator.</li>\n <li class=\"li\">Use the hierarchical list view to see the parent and child relationships between quote lines within a quote.</li>\n <li class=\"li\">Provide agents with offer recommendations to upsell or cross-sell products that complement products in quotes.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 4.0.0 - November 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-rn-som-quote-mgmt-app__ul_ljv_kpk_ddc\">\n <li class=\"li\">Location-based quoting with eligibility check support</li>\n <li class=\"li\">Multi-line copy with option to set an alternate service location</li>\n <li class=\"li\">Adding covered product support on quote to display products covered by contracts or entitlements on the quote lines </li>\n <li class=\"li\">Create sales agreements for configurable and bundled products and services</li>\n <li class=\"li\">Create a quote for modification or renewal of contracts</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 3.0.0 - August 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:</li>\n <li class=\"li\">\n <ol class=\"ol\">\n <li class=\"li\">Single-click creation of sales agreements from a quote: Create sales agreements from quotes to capture the scope and conditions for future sales transactions between a buyer and a seller. A sales agreement contains information such as details about the buyer and seller, validity period of the agreement, and quantities and pricing of the products and services.</li>\n <li class=\"li\">Quote tasks: Create multiple tasks for a quote and assign them to the target group. These tasks serve as references for the agents to perform the necessary actions needed to generate a successful quote.</li>\n <li class=\"li\">Order creation from quote line items: Create orders by selecting multiple line items within a quote.</li>\n </ol>\n </li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.1 - May 2024</dt>\n <dd class=\"dd\">Changed: Cost book addition, quote action addition and performance improvements.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.0 - February 2024</dt>\n <dd class=\"dd\">The <span class=\"ph\">Quote Management</span> application enables the users to create and track quotes during the sales cycle. The application is integrated with product catalog, pricing, and product configurator to facilitate capturing of\n product and services that the customer is interested in, with the ability to customize the offering and perform dynamic pricing.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Quote Management Application release notes
Version history for the Quote Management Application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 7.0.0 - August 2025
* New:
+ Quote Header Discounts: Support percentage-based discounts on the quote header
+ Quote Margins: Display aggregated margin calculations for one-time, monthly and total amounts for the quote
#### Version 6.0.1 - August 2025
Fixed issue with the "New" button opening the interceptor on the Quote list bundle page.
#### Version 6.0.0 - May 2025
* New:
+ Enable the use of sales agreements to create new customer quotes, applying the agreed prices and offerings from the agreement.
+ Provide visibility to order agents for the price adjustments that were applied to the base price and list price of the product on quotes.
* Change: Deprecate subscription dates and using contract dates to calculate subscription revenue metrics on quotes.
#### Version 5.0.0 - February 2025
* New:
+ Enable agents to create PDF documents from a quote using the ServiceNow PDF generator.
+ Use the hierarchical list view to see the parent and child relationships between quote lines within a quote.
+ Provide agents with offer recommendations to upsell or cross-sell products that complement products in quotes.
#### Version 4.0.0 - November 2024
* New:
+ Location-based quoting with eligibility check support
+ Multi-line copy with option to set an alternate service location
+ Adding covered product support on quote to display products covered by contracts or entitlements on the quote lines
+ Create sales agreements for configurable and bundled products and services
+ Create a quote for modification or renewal of contracts
#### Version 3.0.0 - August 2024
* New:
* 1. Single-click creation of sales agreements from a quote: Create sales agreements from quotes to capture the scope and conditions for future sales transactions between a buyer and a seller. A sales agreement contains information such as details about the buyer and seller, validity period of the agreement, and quantities and pricing of the products and services.
2. Quote tasks: Create multiple tasks for a quote and assign them to the target group. These tasks serve as references for the agents to perform the necessary actions needed to generate a successful quote.
3. Order creation from quote line items: Create orders by selecting multiple line items within a quote.
#### Version 2.0.1 - May 2024
Changed: Cost book addition, quote action addition and performance improvements.
#### Version 1.0.0 - February 2024
The Quote Management application enables the users to create and track quotes during the sales cycle. The application is integrated with product catalog, pricing, and product configurator to facilitate capturing of
product and services that the customer is interested in, with the ability to customize the offering and perform dynamic pricing.
| ---
title: Quote Management Application release notes
description: Version history for the Quote Management Application on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Sales and Order Management release notes
---
# Quote Management Application release notes
Version history for the Quote Management Application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 7.0.0 - August 2025
* New:
+ Quote Header Discounts: Support percentage-based discounts on the quote header
+ Quote Margins: Display aggregated margin calculations for one-time, monthly and total amounts for the quote
#### Version 6.0.1 - August 2025
Fixed issue with the "New" button opening the interceptor on the Quote list bundle page.
#### Version 6.0.0 - May 2025
* New:
+ Enable the use of sales agreements to create new customer quotes, applying the agreed prices and offerings from the agreement.
+ Provide visibility to order agents for the price adjustments that were applied to the base price and list price of the product on quotes.
* Change: Deprecate subscription dates and using contract dates to calculate subscription revenue metrics on quotes.
#### Version 5.0.0 - February 2025
* New:
+ Enable agents to create PDF documents from a quote using the ServiceNow PDF generator.
+ Use the hierarchical list view to see the parent and child relationships between quote lines within a quote.
+ Provide agents with offer recommendations to upsell or cross-sell products that complement products in quotes.
#### Version 4.0.0 - November 2024
* New:
+ Location-based quoting with eligibility check support
+ Multi-line copy with option to set an alternate service location
+ Adding covered product support on quote to display products covered by contracts or entitlements on the quote lines
+ Create sales agreements for configurable and bundled products and services
+ Create a quote for modification or renewal of contracts
#### Version 3.0.0 - August 2024
* New:
* 1. Single-click creation of sales agreements from a quote: Create sales agreements from quotes to capture the scope and conditions for future sales transactions between a buyer and a seller. A sales agreement contains information such as details about the buyer and seller, validity period of the agreement, and quantities and pricing of the products and services.
2. Quote tasks: Create multiple tasks for a quote and assign them to the target group. These tasks serve as references for the agents to perform the necessary actions needed to generate a successful quote.
3. Order creation from quote line items: Create orders by selecting multiple line items within a quote.
#### Version 2.0.1 - May 2024
Changed: Cost book addition, quote action addition and performance improvements.
#### Version 1.0.0 - February 2024
The Quote Management application enables the users to create and track quotes during the sales cycle. The application is integrated with product catalog, pricing, and product configurator to facilitate capturing of
product and services that the customer is interested in, with the ability to customize the offering and perform dynamic pricing.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-quote-mgmt-data-model.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-quote-mgmt-data-model.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/sales-order-management/store-rn-som-quote-mgmt-data-model.html | Quote Management Data Model release notes | Version history for the Quote Management Data Model on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Sales and Order Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-quote-mgmt-data-model.html" id="bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-quote-mgmt-data-model.html"><body id="store-rn-som-quote-mgmt-data-model"><main role="main"><article role="article" class="dita" id="store-rn-som-quote-mgmt-data-model" aria-labelledby="title_store-rn-som-quote-mgmt-data-model">
<h1 class="title topictitle1" id="title_store-rn-som-quote-mgmt-data-model"><span class="ph">Quote Management</span> Data Model release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">Quote Management</span> Data Model on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-som-quote-mgmt-data-model__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d231334e61" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 7.1.0 - August 2025</dt>
<dd class="dd"><ul class="ul">
<li class="li">New: <ul class="ul">
<li class="li">Quote header discounts: Support percentage-based discounts on the quote header</li>
<li class="li">Quote margins: Display aggregated margin calculations for one-time, monthly and total amounts for the quote</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 6.0.0 - May 2025</dt>
<dd class="dd" id="store-rn-som-quote-mgmt-data-model__latest-store-rn-som-quote-mgmt-data-model"><ul class="ul">
<li class="li">New:
<ul class="ul">
<li class="li">Enable the use of sales agreements to create new customer quotes, applying the agreed prices and offerings from the agreement.</li>
<li class="li">Provide visibility to order agents for the price adjustments that were applied to the base price and list price of the product on quotes.</li>
</ul>
</li>
<li class="li">Change: Deprecate subscription dates and using contract dates to calculate subscription revenue metrics on quotes.</li>
</ul></dd>
<dt class="dt dlterm">Version 5.0.0 - February 2025</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul" id="store-rn-som-quote-mgmt-data-model__ul_nwc_rp2_d2c">
<li class="li">Generate PDF documents from a quote using a pre-set template and send the document for signatures via DocuSign integration.</li>
<li class="li">View the parent and child relationships between quote lines within a quote with the hierarchical list.</li>
<li class="li">View offer recommendations to upsell or cross-sell products that complement products in quotes.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 4.0.2 - November 2024</dt>
<dd class="dd"><ul class="ul">
<li class="li">New:<ul class="ul">
<li class="li">Location-based quoting with eligibility check support</li>
<li class="li">Multi-line copy with option to set an alternate service location</li>
<li class="li">Adding covered product support on quote to display products covered by contracts or entitlements on the quote lines </li>
<li class="li">Create sales agreements for configurable and bundled products and services</li>
<li class="li">Create a quote for modification or renewal of contracts</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 3.0.1 - August 2024</dt>
<dd class="dd">Change: Included Quote tasks table on quote: Create multiple tasks for a quote and assign them to the target group. These tasks serve as references for the agents to perform the
necessary actions needed to generate a successful quote.</dd>
<dt class="dt dlterm">Version 2.0.1 - May 2024</dt>
<dd class="dd">Changed: Cost book addition, quote action addition and performance improvements.</dd>
<dt class="dt dlterm">Version 1.0.1 - February 2024</dt>
<dd class="dd">The <span class="ph">Quote Management</span> Data Model application provides access to the tables that will store all the quote-related data. The tables include Quote, Quote Line Item, Quote Line Characteristics, and Quote Pricing
Adjustment. When you create a quote, the data related to quote will be stored in these tables.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Sales and Order Management release notes",
"topic_id": "release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html\">ServiceNow Store - Sales and Order Management release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Quote Management Data Model release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2024-02-01T12:45:48.652881Z",
"Updated on": "2025-07-31T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/43434282",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/43434282",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2025-07-31T16:22:15-08:00",
"DC.format": "HTML5",
"DC.identifier": "store-rn-som-quote-mgmt-data-model",
"DC.language": null,
"DC.relation": "../../../release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Quote Management Data Model on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/sales-order-management/store-rn-som-quote-mgmt-data-model.html",
"page_key": 43434282,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 2361,
"img_count": 0,
"read_time": 2,
"video_links": [
""
],
"word_count": 355
},
"related_links": [],
"search_title": null,
"title": "Quote Management Data Model release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-quote-mgmt-data-model.html\" id=\"bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-quote-mgmt-data-model.html\"><body id=\"store-rn-som-quote-mgmt-data-model\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-rn-som-quote-mgmt-data-model\" aria-labelledby=\"title_store-rn-som-quote-mgmt-data-model\">\n <h1 class=\"title topictitle1\" id=\"title_store-rn-som-quote-mgmt-data-model\"><span class=\"ph\">Quote Management</span> Data Model release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the <span class=\"ph\">Quote Management</span> Data Model on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\"><div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-rn-som-quote-mgmt-data-model__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div></div>\n </section>\n <section class=\"section\"><h2 id=\"d231334e61\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 7.1.0 - August 2025</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">New: <ul class=\"ul\">\n <li class=\"li\">Quote header discounts: Support percentage-based discounts on the quote header</li>\n <li class=\"li\">Quote margins: Display aggregated margin calculations for one-time, monthly and total amounts for the quote</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 6.0.0 - May 2025</dt>\n <dd class=\"dd\" id=\"store-rn-som-quote-mgmt-data-model__latest-store-rn-som-quote-mgmt-data-model\"><ul class=\"ul\">\n <li class=\"li\">New: \n <ul class=\"ul\">\n <li class=\"li\">Enable the use of sales agreements to create new customer quotes, applying the agreed prices and offerings from the agreement.</li>\n <li class=\"li\">Provide visibility to order agents for the price adjustments that were applied to the base price and list price of the product on quotes.</li>\n </ul>\n </li>\n <li class=\"li\">Change: Deprecate subscription dates and using contract dates to calculate subscription revenue metrics on quotes.</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 5.0.0 - February 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-rn-som-quote-mgmt-data-model__ul_nwc_rp2_d2c\">\n <li class=\"li\">Generate PDF documents from a quote using a pre-set template and send the document for signatures via DocuSign integration.</li>\n <li class=\"li\">View the parent and child relationships between quote lines within a quote with the hierarchical list.</li>\n <li class=\"li\">View offer recommendations to upsell or cross-sell products that complement products in quotes.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 4.0.2 - November 2024</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\">\n <li class=\"li\">Location-based quoting with eligibility check support</li>\n <li class=\"li\">Multi-line copy with option to set an alternate service location</li>\n <li class=\"li\">Adding covered product support on quote to display products covered by contracts or entitlements on the quote lines </li>\n <li class=\"li\">Create sales agreements for configurable and bundled products and services</li>\n <li class=\"li\">Create a quote for modification or renewal of contracts</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 3.0.1 - August 2024</dt>\n <dd class=\"dd\">Change: Included Quote tasks table on quote: Create multiple tasks for a quote and assign them to the target group. These tasks serve as references for the agents to perform the\n necessary actions needed to generate a successful quote.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.1 - May 2024</dt>\n <dd class=\"dd\">Changed: Cost book addition, quote action addition and performance improvements.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.1 - February 2024</dt>\n <dd class=\"dd\">The <span class=\"ph\">Quote Management</span> Data Model application provides access to the tables that will store all the quote-related data. The tables include Quote, Quote Line Item, Quote Line Characteristics, and Quote Pricing\n Adjustment. When you create a quote, the data related to quote will be stored in these tables.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Quote Management Data Model release notes
Version history for the Quote Management Data Model on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 7.1.0 - August 2025
* New:
+ Quote header discounts: Support percentage-based discounts on the quote header
+ Quote margins: Display aggregated margin calculations for one-time, monthly and total amounts for the quote
#### Version 6.0.0 - May 2025
* New:
+ Enable the use of sales agreements to create new customer quotes, applying the agreed prices and offerings from the agreement.
+ Provide visibility to order agents for the price adjustments that were applied to the base price and list price of the product on quotes.
* Change: Deprecate subscription dates and using contract dates to calculate subscription revenue metrics on quotes.
#### Version 5.0.0 - February 2025
* New:
+ Generate PDF documents from a quote using a pre-set template and send the document for signatures via DocuSign integration.
+ View the parent and child relationships between quote lines within a quote with the hierarchical list.
+ View offer recommendations to upsell or cross-sell products that complement products in quotes.
#### Version 4.0.2 - November 2024
* New:
+ Location-based quoting with eligibility check support
+ Multi-line copy with option to set an alternate service location
+ Adding covered product support on quote to display products covered by contracts or entitlements on the quote lines
+ Create sales agreements for configurable and bundled products and services
+ Create a quote for modification or renewal of contracts
#### Version 3.0.1 - August 2024
Change: Included Quote tasks table on quote: Create multiple tasks for a quote and assign them to the target group. These tasks serve as references for the agents to perform the
necessary actions needed to generate a successful quote.
#### Version 2.0.1 - May 2024
Changed: Cost book addition, quote action addition and performance improvements.
#### Version 1.0.1 - February 2024
The Quote Management Data Model application provides access to the tables that will store all the quote-related data. The tables include Quote, Quote Line Item, Quote Line Characteristics, and Quote Pricing
Adjustment. When you create a quote, the data related to quote will be stored in these tables.
| ---
title: Quote Management Data Model release notes
description: Version history for the Quote Management Data Model on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Sales and Order Management release notes
---
# Quote Management Data Model release notes
Version history for the Quote Management Data Model on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 7.1.0 - August 2025
* New:
+ Quote header discounts: Support percentage-based discounts on the quote header
+ Quote margins: Display aggregated margin calculations for one-time, monthly and total amounts for the quote
#### Version 6.0.0 - May 2025
* New:
+ Enable the use of sales agreements to create new customer quotes, applying the agreed prices and offerings from the agreement.
+ Provide visibility to order agents for the price adjustments that were applied to the base price and list price of the product on quotes.
* Change: Deprecate subscription dates and using contract dates to calculate subscription revenue metrics on quotes.
#### Version 5.0.0 - February 2025
* New:
+ Generate PDF documents from a quote using a pre-set template and send the document for signatures via DocuSign integration.
+ View the parent and child relationships between quote lines within a quote with the hierarchical list.
+ View offer recommendations to upsell or cross-sell products that complement products in quotes.
#### Version 4.0.2 - November 2024
* New:
+ Location-based quoting with eligibility check support
+ Multi-line copy with option to set an alternate service location
+ Adding covered product support on quote to display products covered by contracts or entitlements on the quote lines
+ Create sales agreements for configurable and bundled products and services
+ Create a quote for modification or renewal of contracts
#### Version 3.0.1 - August 2024
Change: Included Quote tasks table on quote: Create multiple tasks for a quote and assign them to the target group. These tasks serve as references for the agents to perform the
necessary actions needed to generate a successful quote.
#### Version 2.0.1 - May 2024
Changed: Cost book addition, quote action addition and performance improvements.
#### Version 1.0.1 - February 2024
The Quote Management Data Model application provides access to the tables that will store all the quote-related data. The tables include Quote, Quote Line Item, Quote Line Characteristics, and Quote Pricing
Adjustment. When you create a quote, the data related to quote will be stored in these tables.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-sales-cart.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-sales-cart.html | 2025-08-21 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/sales-order-management/store-rn-som-sales-cart.html | Sales Cart release notes | Version history for the Sales Cart application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Sales and Order Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-sales-cart.html" id="bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-sales-cart.html"><body id="store-rn-som-sales-cart"><main role="main"><article role="article" class="dita" id="store-rn-som-sales-cart" aria-labelledby="title_store-rn-som-sales-cart">
<h1 class="title topictitle1" id="title_store-rn-som-sales-cart">Sales Cart release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Sales Cart application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-som-sales-cart__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d468944e62" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.0.0 - August 2025</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Sales Cart enables your business-to-business (B2B) customers to:<ul class="ul" id="store-rn-som-sales-cart__ul_k1c_4nh_zfc">
<li class="li">Create a cart and add product offerings to cart lines</li>
<li class="li">Download a cart</li>
<li class="li">Delete a cart</li>
<li class="li">Create an order from a cart as part of the cart checkout process</li>
</ul></li>
</ul></dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"enus"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Sales and Order Management release notes",
"topic_id": "release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html\">ServiceNow Store - Sales and Order Management release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Sales Cart release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2025-07-31T14:59:32.068905Z",
"Updated on": "2025-07-31T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/55712701",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/55712701",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2025-07-31T16:22:15-08:00",
"DC.format": "HTML5",
"DC.identifier": "store-rn-som-sales-cart",
"DC.language": null,
"DC.relation": "../../../release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Sales Cart application on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/sales-order-management/store-rn-som-sales-cart.html",
"page_key": 55712701,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 476,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 74
},
"related_links": [],
"search_title": null,
"title": "Sales Cart release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-sales-cart.html\" id=\"bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-sales-cart.html\"><body id=\"store-rn-som-sales-cart\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-rn-som-sales-cart\" aria-labelledby=\"title_store-rn-som-sales-cart\">\n <h1 class=\"title topictitle1\" id=\"title_store-rn-som-sales-cart\">Sales Cart release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the Sales Cart application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-rn-som-sales-cart__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d468944e62\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 1.0.0 - August 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Sales Cart enables your business-to-business (B2B) customers to:<ul class=\"ul\" id=\"store-rn-som-sales-cart__ul_k1c_4nh_zfc\">\n <li class=\"li\">Create a cart and add product offerings to cart lines</li>\n <li class=\"li\">Download a cart</li>\n <li class=\"li\">Delete a cart</li>\n <li class=\"li\">Create an order from a cart as part of the cart checkout process</li>\n </ul></li>\n </ul></dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Sales Cart release notes
Version history for the Sales Cart application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.0 - August 2025
* Sales Cart enables your business-to-business (B2B) customers to:
+ Create a cart and add product offerings to cart lines
+ Download a cart
+ Delete a cart
+ Create an order from a cart as part of the cart checkout process
| ---
title: Sales Cart release notes
description: Version history for the Sales Cart application on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Sales and Order Management release notes
---
# Sales Cart release notes
Version history for the Sales Cart application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.0 - August 2025
* Sales Cart enables your business-to-business (B2B) customers to:
+ Create a cart and add product offerings to cart lines
+ Download a cart
+ Delete a cart
+ Create an order from a cart as part of the cart checkout process
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-sales-forecasting.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-sales-forecasting.html | 2025-08-21 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/sales-order-management/store-rn-som-sales-forecasting.html | Sales Forecasting release notes | Version history for the Sales Forecasting application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Sales and Order Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-sales-forecasting.html" id="bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-sales-forecasting.html"><body id="store-rn-som-sales-forecasting"><main role="main"><article role="article" class="dita" id="store-rn-som-sales-forecasting" aria-labelledby="title_store-rn-som-sales-forecasting">
<h1 class="title topictitle1" id="title_store-rn-som-sales-forecasting">Sales Forecasting release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Sales Forecasting application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-som-sales-forecasting__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d534103e62" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.1.0 - August 2025</dt>
<dd class="dd">New changes in this release: Performance improvements along with accessibility improvements.</dd>
<dt class="dt dlterm">Version 1.0.0 - May 2025</dt>
<dd class="dd" id="store-rn-som-sales-forecasting__latest-store-rn-som-sales-forecasting">Sales forecast measures pipeline health to estimate future sales volumes and revenue for a business over a specified period of time.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"enus"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Sales and Order Management release notes",
"topic_id": "release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html\">ServiceNow Store - Sales and Order Management release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Sales Forecasting release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2025-05-01T11:52:34.968223Z",
"Updated on": "2025-07-31T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/54385533",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/54385533",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2025-07-31T16:22:15-08:00",
"DC.format": "HTML5",
"DC.identifier": "store-rn-som-sales-forecasting",
"DC.language": null,
"DC.relation": "../../../release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Sales Forecasting application on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/sales-order-management/store-rn-som-sales-forecasting.html",
"page_key": 54385533,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 520,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 74
},
"related_links": [],
"search_title": null,
"title": "Sales Forecasting release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-sales-forecasting.html\" id=\"bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-sales-forecasting.html\"><body id=\"store-rn-som-sales-forecasting\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-rn-som-sales-forecasting\" aria-labelledby=\"title_store-rn-som-sales-forecasting\">\n <h1 class=\"title topictitle1\" id=\"title_store-rn-som-sales-forecasting\">Sales Forecasting release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the Sales Forecasting application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-rn-som-sales-forecasting__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d534103e62\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 1.1.0 - August 2025</dt>\n <dd class=\"dd\">New changes in this release: Performance improvements along with accessibility improvements.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.0 - May 2025</dt>\n <dd class=\"dd\" id=\"store-rn-som-sales-forecasting__latest-store-rn-som-sales-forecasting\">Sales forecast measures pipeline health to estimate future sales volumes and revenue for a business over a specified period of time.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Sales Forecasting release notes
Version history for the Sales Forecasting application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.1.0 - August 2025
New changes in this release: Performance improvements along with accessibility improvements.
#### Version 1.0.0 - May 2025
Sales forecast measures pipeline health to estimate future sales volumes and revenue for a business over a specified period of time.
| ---
title: Sales Forecasting release notes
description: Version history for the Sales Forecasting application on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Sales and Order Management release notes
---
# Sales Forecasting release notes
Version history for the Sales Forecasting application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.1.0 - August 2025
New changes in this release: Performance improvements along with accessibility improvements.
#### Version 1.0.0 - May 2025
Sales forecast measures pipeline health to estimate future sales volumes and revenue for a business over a specified period of time.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-sales-quota-app.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-sales-quota-app.html | 2025-08-21 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/sales-order-management/store-rn-som-sales-quota-app.html | Sales Quota Application release notes | Version history for the Sales Quota Application application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Sales and Order Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-sales-quota-app.html" id="bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-sales-quota-app.html"><body id="store-rn-som-sales-quota-app"><main role="main"><article role="article" class="dita" id="store-rn-som-sales-quota-app" aria-labelledby="title_store-rn-som-sales-quota-app">
<h1 class="title topictitle1" id="title_store-rn-som-sales-quota-app">Sales Quota Application release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Sales Quota Application application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-som-sales-quota-app__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d299189e62" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.0.0 - May 2025</dt>
<dd class="dd" id="store-rn-som-sales-quota-app__latest-store-rn-som-sales-quota-app">This application enables users to manage sales quotas and track attainment for sales reps against their quotas.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"enus"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Sales and Order Management release notes",
"topic_id": "release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html\">ServiceNow Store - Sales and Order Management release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Sales Quota Application release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2025-05-01T11:52:34.968223Z",
"Updated on": "2025-05-01T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/54385535",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/54385535",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2025-05-01T16:22:15-08:00",
"DC.format": "HTML5",
"DC.identifier": "store-rn-som-sales-quota-app",
"DC.language": null,
"DC.relation": "../../../release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Sales Quota Application application on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/sales-order-management/store-rn-som-sales-quota-app.html",
"page_key": 54385535,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 384,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 55
},
"related_links": [],
"search_title": null,
"title": "Sales Quota Application release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-sales-quota-app.html\" id=\"bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-sales-quota-app.html\"><body id=\"store-rn-som-sales-quota-app\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-rn-som-sales-quota-app\" aria-labelledby=\"title_store-rn-som-sales-quota-app\">\n <h1 class=\"title topictitle1\" id=\"title_store-rn-som-sales-quota-app\">Sales Quota Application release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the Sales Quota Application application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-rn-som-sales-quota-app__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d299189e62\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 1.0.0 - May 2025</dt>\n <dd class=\"dd\" id=\"store-rn-som-sales-quota-app__latest-store-rn-som-sales-quota-app\">This application enables users to manage sales quotas and track attainment for sales reps against their quotas.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Sales Quota Application release notes
Version history for the Sales Quota Application application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.0 - May 2025
This application enables users to manage sales quotas and track attainment for sales reps against their quotas.
| ---
title: Sales Quota Application release notes
description: Version history for the Sales Quota Application application on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Sales and Order Management release notes
---
# Sales Quota Application release notes
Version history for the Sales Quota Application application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.0 - May 2025
This application enables users to manage sales quotas and track attainment for sales reps against their quotas.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-sales-quota-data-model.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-som-sales-quota-data-model.html | 2025-08-21 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/sales-order-management/store-rn-som-sales-quota-data-model.html | Sales Quota Data Model release notes | Version history for the Sales Quota Data Model application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Sales and Order Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-sales-quota-data-model.html" id="bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-sales-quota-data-model.html"><body id="store-rn-som-sales-quota-data-model"><main role="main"><article role="article" class="dita" id="store-rn-som-sales-quota-data-model" aria-labelledby="title_store-rn-som-sales-quota-data-model">
<h1 class="title topictitle1" id="title_store-rn-som-sales-quota-data-model">Sales Quota Data Model release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Sales Quota Data Model application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-som-sales-quota-data-model__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d119832e62" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.0.0 - May 2025</dt>
<dd class="dd" id="store-rn-som-sales-quota-data-model__latest-store-rn-som-sales-quota-data-model">This application enables users to manage sales quotas. It includes the sales quota Data Model and the ability to create and manage sales quota records.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"enus"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Sales and Order Management release notes",
"topic_id": "release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html\">ServiceNow Store - Sales and Order Management release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Sales Quota Data Model release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2025-05-01T11:52:34.968223Z",
"Updated on": "2025-05-01T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/54385537",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/54385537",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2025-05-01T16:22:15-08:00",
"DC.format": "HTML5",
"DC.identifier": "store-rn-som-sales-quota-data-model",
"DC.language": null,
"DC.relation": "../../../release-notes/store/sales-order-management/store-rn-sales-order-management-highlights.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Sales Quota Data Model application on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/sales-order-management/store-rn-som-sales-quota-data-model.html",
"page_key": 54385537,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 423,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 64
},
"related_links": [],
"search_title": null,
"title": "Sales Quota Data Model release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-sales-quota-data-model.html\" id=\"bundle:store-release-notes/enus/release-notes/store/sales-order-management/store-rn-som-sales-quota-data-model.html\"><body id=\"store-rn-som-sales-quota-data-model\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-rn-som-sales-quota-data-model\" aria-labelledby=\"title_store-rn-som-sales-quota-data-model\">\n <h1 class=\"title topictitle1\" id=\"title_store-rn-som-sales-quota-data-model\">Sales Quota Data Model release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the Sales Quota Data Model application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-rn-som-sales-quota-data-model__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d119832e62\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 1.0.0 - May 2025</dt>\n <dd class=\"dd\" id=\"store-rn-som-sales-quota-data-model__latest-store-rn-som-sales-quota-data-model\">This application enables users to manage sales quotas. It includes the sales quota Data Model and the ability to create and manage sales quota records.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Sales Quota Data Model release notes
Version history for the Sales Quota Data Model application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.0 - May 2025
This application enables users to manage sales quotas. It includes the sales quota Data Model and the ability to create and manage sales quota records.
| ---
title: Sales Quota Data Model release notes
description: Version history for the Sales Quota Data Model application on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Sales and Order Management release notes
---
# Sales Quota Data Model release notes
Version history for the Sales Quota Data Model application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.0 - May 2025
This application enables users to manage sales quotas. It includes the sales quota Data Model and the ability to create and manage sales quota records.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-shared.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-shared.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/sn-store-rn-secops-shared.html | ServiceNow Store - Security Operations Shared apps for release notes | The ServiceNow Store contains Security Operations apps for both Security Incident Response and Vulnerability Management. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Security Operations release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/sn-store-rn-secops-shared.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/sn-store-rn-secops-shared.html"><body id="sn-store-rn-secops-shared"><main role="main"><article role="article" class="dita" id="sn-store-rn-secops-shared" aria-labelledby="title_sn-store-rn-secops-shared">
<h1 class="title topictitle1" id="title_sn-store-rn-secops-shared"><span class="ph">ServiceNow Store</span> - <span class="ph">Security Operations</span> Shared apps for release notes</h1>
<div class="body refbody"><p class="shortdesc">The <span class="ph">ServiceNow Store</span> contains <span class="ph">Security Operations</span> apps for both <span class="ph">Security Incident Response</span> and <span class="ph">Vulnerability Management</span>.</p>
<section class="section" id="sn-store-rn-secops-shared__section_txd_lwl_m3b">
<span class="ph">Visit the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a> website to
view all the available apps and for information about submitting requests to the
store.</span>
</section>
</div>
<nav role="navigation"><dt class="ullinks"></dt><dd class="ullinks"><ul class="ullinks"><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-platsec-rn-access-analyzer.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-platsec-rn-access-analyzer.html">Access Analyzer release notes</a><p class="shortdesc">Version history for the Access Analyzer on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-integration-framework.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-integration-framework.html">Security Integration Framework release notes</a><p class="shortdesc">Version history for the <span class="ph">Security Integration Framework</span> on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-setup-assistant.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-setup-assistant.html">Security Operations Setup Assistant release notes</a><p class="shortdesc">Version history for the <span class="ph">Security Operations</span> Setup Assistant on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-plat-sys-events-jobs-dashboard.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-plat-sys-events-jobs-dashboard.html">System Events and Jobs Dashboard release notes</a><p class="shortdesc">Version history for the System Events and Jobs Dashboard on the <span class="ph">ServiceNow Store</span>.</p></li></ul></dd></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Security Operations release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html\">ServiceNow Store - Security Operations release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">ServiceNow Store - Security Operations Shared apps for release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2017-08-30T00:00:00Z",
"Initial upload": "2017-08-30T00:00:00Z",
"Updated on": "2025-06-05T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/11413948",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/11413948",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2017-08-30T11:29:39-07:00",
"DC.date.modified": "2025-06-05",
"DC.format": "HTML5",
"DC.identifier": "sn-store-rn-secops-shared",
"DC.language": null,
"DC.relation": "../../../release-notes/store/security-operations/sn-store-rn-secops.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "The ServiceNow Store contains Security Operations apps for both Security Incident Response and Vulnerability Management.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/sn-store-rn-secops-shared.html",
"page_key": 11413948,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 759,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 108
},
"related_links": [],
"search_title": null,
"title": "ServiceNow Store - Security Operations Shared apps for release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/sn-store-rn-secops-shared.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/sn-store-rn-secops-shared.html\"><body id=\"sn-store-rn-secops-shared\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"sn-store-rn-secops-shared\" aria-labelledby=\"title_sn-store-rn-secops-shared\">\n <h1 class=\"title topictitle1\" id=\"title_sn-store-rn-secops-shared\"><span class=\"ph\">ServiceNow Store</span> - <span class=\"ph\">Security Operations</span> Shared apps for release notes</h1>\n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">The <span class=\"ph\">ServiceNow Store</span> contains <span class=\"ph\">Security Operations</span> apps for both <span class=\"ph\">Security Incident Response</span> and <span class=\"ph\">Vulnerability Management</span>.</p>\n <section class=\"section\" id=\"sn-store-rn-secops-shared__section_txd_lwl_m3b\">\n <span class=\"ph\">Visit the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a> website to\n view all the available apps and for information about submitting requests to the\n store.</span>\n </section>\n \n </div>\n<nav role=\"navigation\"><dt class=\"ullinks\"></dt><dd class=\"ullinks\"><ul class=\"ullinks\"><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-platsec-rn-access-analyzer.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-platsec-rn-access-analyzer.html\">Access Analyzer release notes</a><p class=\"shortdesc\">Version history for the Access Analyzer on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-integration-framework.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-integration-framework.html\">Security Integration Framework release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Integration Framework</span> on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-setup-assistant.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-setup-assistant.html\">Security Operations Setup Assistant release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Operations</span> Setup Assistant on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-plat-sys-events-jobs-dashboard.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-plat-sys-events-jobs-dashboard.html\">System Events and Jobs Dashboard release notes</a><p class=\"shortdesc\">Version history for the System Events and Jobs Dashboard on the <span class=\"ph\">ServiceNow Store</span>.</p></li></ul></dd></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # ServiceNow Store - Security Operations Shared apps for release notes
The ServiceNow Store contains Security Operations apps for both Security Incident Response and Vulnerability Management.
Visit the ServiceNow Store website to
view all the available apps and for information about submitting requests to the
store.
| ---
title: ServiceNow Store - Security Operations Shared apps for release notes
description: The ServiceNow Store contains Security Operations apps for both Security
Incident Response and Vulnerability Management.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Security Operations release notes
---
# ServiceNow Store - Security Operations Shared apps for release notes
The ServiceNow Store contains Security Operations apps for both Security Incident Response and Vulnerability Management.
Visit the ServiceNow Store website to
view all the available apps and for information about submitting requests to the
store.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-sir.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-sir.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/sn-store-rn-secops-sir.html | ServiceNow Store - Security Incident Response release notes | The ServiceNow Store contains Security Incident Response products. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Security Operations release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/sn-store-rn-secops-sir.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/sn-store-rn-secops-sir.html"><body id="sn-store-rn-secops-sir"><main role="main"><article role="article" class="dita" id="sn-store-rn-secops-sir" aria-labelledby="title_sn-store-rn-secops-sir">
<h1 class="title topictitle1" id="title_sn-store-rn-secops-sir"><span class="ph">ServiceNow Store</span> - <span class="ph">Security Incident Response</span> release notes</h1>
<div class="body refbody"><p class="shortdesc">The <span class="ph">ServiceNow Store</span> contains <span class="ph">Security Incident Response</span> products.</p>
<section class="section">
<span class="ph">Visit the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a> website to
view all the available apps and for information about submitting requests to the
store.</span>
</section>
</div>
<nav role="navigation"><dt class="ullinks"></dt><dd class="ullinks"><ul class="ullinks"><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-arcsight-esm-event-ingestion.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-arcsight-esm-event-ingestion.html">ArcSight ESM Event Ingestion for Security Operations release notes</a><p class="shortdesc">Version history for the <span class="ph">ArcSight ESM Event Ingestion</span> integration for Security Operations on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-arcsight-logger-integration.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-arcsight-logger-integration.html">ArcSight Logger Integration for Security Operations release notes</a><p class="shortdesc">Version history for the ArcSight Logger Integration for Security Operations on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-carbon-black.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-carbon-black.html">Carbon Black Integration for Security Operations release notes</a><p class="shortdesc">Version history for the <span class="ph">Carbon Black</span> Integration for Security Operations on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-chat-integration-sim.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-chat-integration-sim.html">Chat integration with Security Incident Management release notes</a><p class="shortdesc">Version history for the Chat integration with Security Incident Management application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-checkpoint.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-checkpoint.html">Check Point Integration for Security Operations release notes</a><p class="shortdesc">Version history for the Check Point Integration for <span class="ph">Security Operations</span> on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-collaboration-ui-component-major-sim.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-collaboration-ui-component-major-sim.html">Collaboration UI Component for Major Security Incident Management Workspace release notes</a><p class="shortdesc">Version history for the Collaboration UI Component for Major Security Incident Management Workspace application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-common-plugin-siem-integrations.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-common-plugin-siem-integrations.html">Common Plugin for SecOps SIEM integration release notes</a><p class="shortdesc">Version history for the Common Plugin for SecOps SIEM integration on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-crowdstrike-falcon-edr-int-threat-intel-sec-center.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-crowdstrike-falcon-edr-int-threat-intel-sec-center.html">CrowdStrike Falcon EDR Integration for Threat Intelligence Security Center release notes</a><p class="shortdesc">Version history for the <span class="ph">CrowdStrike</span> Falcon EDR Integration for <span class="ph">Threat Intelligence Security Center</span> application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-crowdstrike-falcon-host.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-crowdstrike-falcon-host.html">CrowdStrike Falcon Host for Security Operations release notes</a><p class="shortdesc">Version history for the <span class="ph">CrowdStrike Falcon Host</span> for Security Operations on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-crowdstrike-falcon-insight.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-crowdstrike-falcon-insight.html">CrowdStrike Falcon Insight Integration for Security Operations release notes</a><p class="shortdesc">Version history for the CrowdStrike Falcon Insight Integration for Security Operations on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-crowdstrike-fal-sandbox.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-crowdstrike-fal-sandbox.html">CrowdStrike Falcon Sandbox Integration for Security Operations release notes</a><p class="shortdesc">Version history for the CrowdStrike Falcon Sandbox Integration for <span class="ph">Security Operations</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-data-loss-prevention-incident-response.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-data-loss-prevention-incident-response.html">Data Loss Prevention Incident Response release notes</a><p class="shortdesc">Version history for the Data Loss Prevention Incident Response application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-dlp-incident-response-icap.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-dlp-incident-response-icap.html">DLP Incident Response integration with ICAP release notes</a><p class="shortdesc">Version history for the DLP Incident Response integration with ICAP application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-dlp-incident-response-netskope.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-dlp-incident-response-netskope.html">DLP Incident Response integration with Netskope release notes</a><p class="shortdesc">Version history for the DLP Incident Response integration with Netskope on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-dlp-incident-response-proofpoint.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-dlp-incident-response-proofpoint.html">DLP Incident Response integration with Proofpoint release notes</a><p class="shortdesc">Version history for the DLP Incident Response integration with Proofpoint on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-dlp-incident-response-integration-ms.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-dlp-incident-response-integration-ms.html">DLP Incident Response integration with Microsoft release notes</a><p class="shortdesc">Version history for the Security Operations DLP Incident Response integration with Microsoft on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-dlp-incident-response-integration-symantec.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-dlp-incident-response-integration-symantec.html">DLP Incident Response Integration with Symantec release notes</a><p class="shortdesc">Version history for the DLP Incident Response integration with Symantec application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-elasticsearch.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-elasticsearch.html">Elasticsearch integration for Security Operations release notes</a><p class="shortdesc">Version history for the <span class="ph">Elasticsearch</span> integration for <span class="ph">Security Operations</span> on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-event-alert-ingestion.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-event-alert-ingestion.html">Event and Alert Ingestion for Security Operations release notes</a><p class="shortdesc">Version history for the Event and Alert Ingestion for <span class="ph">Security Operations</span> on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-file-explorer-component.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-file-explorer-component.html">File Explorer Component for Security Operations release notes</a><p class="shortdesc">Version history for the File Explorer Component for <span class="ph">Security Operations</span> application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-file-explorer-sir.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-file-explorer-sir.html">File Explorer for Security Incident Response release notes</a><p class="shortdesc">Version history for the File Explorer for Security Incident Response application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-pwned.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-pwned.html">Have I been pwned? integration release notes</a><p class="shortdesc">Version history for the <span class="ph">Security Operations</span> <span class="ph">Have I been pwned?</span> integration on the <span class="ph">ServiceNow</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-hybrid-analysis.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-hybrid-analysis.html">Hybrid Analysis integration release notes</a><p class="shortdesc">Version history for the <span class="ph">Security Operations</span> <span class="ph">Hybrid Analysis</span> integration on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-ibm-qradar-integration.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-ibm-qradar-integration.html">IBM QRadar integration for Security Operations release notes</a><p class="shortdesc">Version history for the <span class="ph">IBM QRadar integration</span> for <span class="ph">Security Operations</span> on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-ibm-qradar-offense-ingestion.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-ibm-qradar-offense-ingestion.html">IBM QRadar Offense Ingestion for Security Operations release notes</a><p class="shortdesc">Version history for the <span class="ph">IBM QRadar Offense Ingestion</span> for <span class="ph">Security Operations</span> on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-impact-value-mgmt.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-impact-value-mgmt.html">Impact Value Management - SecOps release notes</a><p class="shortdesc">Version history for the Impact Value Management - SecOps application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-logrhythm.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-logrhythm.html">LogRhythm integration release notes</a><p class="shortdesc">Version history for the <span class="ph">Security Operations</span> <span class="ph">LogRhythm</span> <span class="ph">integration</span> on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-major-security-incident-mgmt.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-major-security-incident-mgmt.html">Major Security Incident Management release notes</a><p class="shortdesc">Version history for the <span class="ph">Major Security Incident Management</span> application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-mcafee-epo.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-mcafee-epo.html">McAfee ePO integration for Security Operations release notes</a><p class="shortdesc">Version history for the <span class="ph">McAfee ePO</span> <span class="ph">integration</span> for <span class="ph">Security Operations</span> on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-mcafee-esm.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-mcafee-esm.html">McAfee ESM Integration for Security Operations release notes</a><p class="shortdesc">Version history for the <span class="ph">McAfee ESM</span> Integration for Security Operations on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-sentinel-incident-ingestion-integration.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-sentinel-incident-ingestion-integration.html">Microsoft Azure Sentinel - Incident Ingestion Integration for Security Operations release notes</a><p class="shortdesc">Version history for the <span class="ph">Microsoft Azure Sentinel - Incident Ingestion</span> Integration for <span class="ph">Security Operations</span> on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-ms-online.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-ms-online.html">Microsoft Exchange Online for Security Operations release notes</a><p class="shortdesc">Version history for the <span class="ph">Microsoft Exchange Online</span> for Security Operations application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-ms-server.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-ms-server.html">Microsoft Exchange Server for Security Operations release notes</a><p class="shortdesc">Version history for the <span class="ph">Security Operations</span> <span class="ph">Microsoft Exchange</span> Server <span class="ph">integration</span> on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-microsoft-graph-security-api-alert.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-microsoft-graph-security-api-alert.html">Microsoft Graph Security API Alert Ingestion integration for Security Operations release notes</a><p class="shortdesc">Version history for the <span class="ph">Microsoft Graph Security API</span> Alert Ingestion integration for <span class="ph">Security Operations</span> on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-ms-sharepoint-file-explorer.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-ms-sharepoint-file-explorer.html">Microsoft SharePoint File Explorer Connector for Security Incident Response integration release notes</a><p class="shortdesc">Version history for the <span class="ph">Microsoft SharePoint</span> File Explorer Connector for <span class="ph">Security Incident Response</span> integration on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-ms-teams-chat-connector.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-ms-teams-chat-connector.html">Microsoft Teams Chat Connector for Security Incident Management release notes</a><p class="shortdesc">Version history for the <span class="ph">Microsoft Teams</span> Chat Connector for Security Incident Management application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-misp-integration.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-misp-integration.html">MISP integration for Security Operations release notes</a><p class="shortdesc">Version history for the MISP integration for Security Operations on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-msim-vtb-task-card.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-msim-vtb-task-card.html">MSIM VTB Task Card release notes</a><p class="shortdesc">Version history for the <span class="ph">MSIM</span> <span class="ph">VTB</span> Task Card application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-sir-now-assist.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-sir-now-assist.html">Now Assist for Security Incident Response release notes</a><p class="shortdesc">Version history for the <span class="ph">Now Assist for Security Incident Response</span> application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-sir-now-assist-secops.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-sir-now-assist-secops.html">Now Assist for Security Operations (SecOps) release notes</a><p class="shortdesc">Version history for the <span class="ph">Now Assist</span> for <span class="ph">Security Operations</span> (SecOps) application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-opswat-metadef.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-opswat-metadef.html">OPSWAT Metadefender integration release notes</a><p class="shortdesc">Version history for the <span class="ph">Security Operations</span> <span class="ph">OPSWAT Metadefender</span> integration on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-palo-autofocus.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-palo-autofocus.html">Palo Alto Networks - AutoFocus integration release notes</a><p class="shortdesc">Version history for the <span class="ph">Security Operations</span> <span class="ph">Palo Alto Networks - AutoFocus</span> integration on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-palo-firewall.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-palo-firewall.html">Palo Alto Networks - Firewall integration release notes</a><p class="shortdesc">Version history for the <span class="ph">Security Operations</span> <span class="ph">Palo Alto Networks - Firewall</span> integration on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-palo-wildfire.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-palo-wildfire.html">Palo Alto Networks - WildFire integration release notes</a><p class="shortdesc">Version history for the <span class="ph">Security Operations</span> <span class="ph">Palo Alto Networks - WildFire</span> integration on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-palo-alto.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-palo-alto.html">Palo Alto Networks NGFW for Security Operations release notes</a><p class="shortdesc">Version history for the <span class="ph">Palo Alto Networks</span> NGFW for <span class="ph">Security Operations</span> on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-pa-sir.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-pa-sir.html">Performance Analytics for Security Incident Response release notes</a><p class="shortdesc">Version history for the <span class="ph">Security Operations</span> <span class="ph">Performance Analytics</span> for <span class="ph">Security Incident Response</span> on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-phish-tank.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-phish-tank.html">PhishTank integration release notes</a><p class="shortdesc">Version history for the <span class="ph">Security Operations</span> <span class="ph">PhishTank</span> <span class="ph">integration</span> on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-predictive-intel-urp.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-predictive-intel-urp.html">Predictive Intelligence for User Reported Phishing release notes</a><p class="shortdesc">Version history for the <span class="ph">Predictive Intelligence</span> for User Reported Phishing application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-rn-pad-designer.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-rn-pad-designer.html">Process Automation Designer release notes</a><p class="shortdesc">Version history for the Process Automation Designer on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-sir-recommened-actions-sec-ops.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-sir-recommened-actions-sec-ops.html">Recommended Actions for Security Operations release notes</a><p class="shortdesc">Version history for the <span class="ph">Recommended Actions</span> for <span class="ph">Security Operations</span> application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-recorded-future.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-recorded-future.html">Recorded Future integration release notes</a><p class="shortdesc">Version history for the <span class="ph">Security Operations</span> <span class="ph">Recorded Future</span> integration on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-reporting-ui-component-ws.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-reporting-ui-component-ws.html">Reporting UI Component for Workspace release notes</a><p class="shortdesc">Version history for the Reporting UI Component for Workspace application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-reverse-whois.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-reverse-whois.html">Reverse Whois integration release notes</a><p class="shortdesc">Version history for the <span class="ph">Security Operations</span> <span class="ph">Reverse Whois</span> <span class="ph">integration</span> on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-sir-rich-txt-editor-comp-secops.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-sir-rich-txt-editor-comp-secops.html">Rich Text Editor Component for Security Operations release notes</a><p class="shortdesc">Version history for the Rich Text Editor Component for <span class="ph">Security Operations</span> application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-riskiq.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-riskiq.html">RISKIQ integration release notes</a><p class="shortdesc">Version history for the <span class="ph">Security Operations</span> <span class="ph">RISKIQ</span> <span class="ph">integration</span> on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-secureworks-ticket-ingestion.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-secureworks-ticket-ingestion.html">Secureworks Ticket Ingestion Integration for Security Operations release notes</a><p class="shortdesc">Version history for the Secureworks Ticket Ingestion Integration for Security Operations.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-security-case-mgmt-common-pad-art.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-security-case-mgmt-common-pad-art.html">Security Case Management common PAD artifacts release notes</a><p class="shortdesc">Version history for the Security Operations Security Case Management common PAD artifacts on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-security-case-mgmt-common-ws-components.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-security-case-mgmt-common-ws-components.html">Security Case Management common workspace components release notes</a><p class="shortdesc">Version history for the Security Operations Security Case Management common workspace components on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-sir.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-sir.html">Security Incident Response release notes</a><p class="shortdesc">Version history for the <span class="ph">Security Operations</span> <span class="ph">Security Incident Response</span> on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-sir-int-aws-security-hub.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-sir-int-aws-security-hub.html">Security Incident Response integration with AWS SecurityHub release notes</a><p class="shortdesc">Version history for the <span class="ph">Security Incident Response</span> integration with <span class="ph">AWS</span> SecurityHub application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-sir-int-crowdstrike-next-gen-siem.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-sir-int-crowdstrike-next-gen-siem.html">Security Incident Response Integration with CrowdStrike Next-Gen SIEM release notes</a><p class="shortdesc">Version history for the <span class="ph">Security Incident Response</span> Integration with <span class="ph">CrowdStrike Next-Gen SIEM</span> application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-sir-fireeye-hx.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-sir-fireeye-hx.html">Security Incident Response integration with FireEye HX release notes</a><p class="shortdesc">Version history for the <span class="ph">Security Incident Response integration with FireEye HX</span> on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-sir-ms-defender.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-sir-ms-defender.html">Security Incident Response integration with Microsoft Defender for Endpoint release notes</a><p class="shortdesc">Version history for the <span class="ph">Security Incident Response</span> integration with <span class="ph">Microsoft</span> Defender for Endpoint on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-sir-int-proofpoint.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-sir-int-proofpoint.html">Security Incident Response integration with Proofpoint release notes</a><p class="shortdesc">Version history for the <span class="ph">Security Incident Response</span> integration with <span class="ph">Proofpoint</span> application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-zscaler.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-zscaler.html">Security Incident Response integration with Zscaler release notes</a><p class="shortdesc">Version history for the <span class="ph">Security Incident Response integration with Zscaler</span> on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-mobile-sir.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-mobile-sir.html">Security Incident Response Mobile app release notes</a><p class="shortdesc">Version history for the <span class="ph">Security Incident Response</span> Mobile on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-sir-process-mining-content-pack.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-sir-process-mining-content-pack.html">Security Incident Response Process Mining Content Pack release notes</a><p class="shortdesc">Version history for the <span class="ph">Security Incident Response</span> Process Mining Content Pack application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-sir-ui.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-sir-ui.html">Security Incident Response UI release notes</a><p class="shortdesc">Version history for the <span class="ph">Security Operations</span> <span class="ph">Security Incident Response</span> UI on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-sir-workspace.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-sir-workspace.html">Security Incident Response Workspace release notes</a><p class="shortdesc">Version history for the <span class="ph">Security Incident Response</span> Workspace on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-security-incident-ui-card-component.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-security-incident-ui-card-component.html">Security Incident UI Card Component release notes</a><p class="shortdesc">Version history for the Security OperationsSecurity Incident UI Card Component on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-crowdstrike-fal-intel.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-crowdstrike-fal-intel.html">Security Operations CrowdStrike Falcon Intelligence integration release notes</a><p class="shortdesc">Version history for the <span class="ph">Security Operations</span> <span class="ph">CrowdStrike Falcon Intelligence</span> integration on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-metadefender-integration.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-metadefender-integration.html">Security Operations Metadefender Integration release notes</a><p class="shortdesc">Version history for the <span class="ph">Security Operations</span> Security Operations Metadefender Integration on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-health-analytics.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-health-analytics.html">Security Operations Health Analytics release notes</a><p class="shortdesc">Version history for the <span class="ph">Security Operations</span> <span class="ph">Configuration Compliance</span> application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-sir-sec-ops-setup-assistant.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-sir-sec-ops-setup-assistant.html">Security Operations Setup Assistant release notes</a><p class="shortdesc">Version history for the <span class="ph">Security Operations</span> Setup Assistant application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-spoke.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-spoke.html">Security Operations Spoke release notes</a><p class="shortdesc">Version history for the <span class="ph">Security Operations</span> Spoke on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-support-common.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-support-common.html">Security Support Common release notes</a><p class="shortdesc">Version history for the <span class="ph">Security Support Common</span> on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-support-orchestration.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-support-orchestration.html">Security Support Common Orchestration release notes</a><p class="shortdesc">Version history for the <span class="ph">Security Operations Orchestration</span> on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-sir-shift-handover-app.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-sir-shift-handover-app.html">Shift Handover Application release notes</a><p class="shortdesc">Version history for the Shift Handover Application application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-shodan.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-shodan.html">Shodan integration release notes</a><p class="shortdesc">Version history for the <span class="ph">Security Operations</span> <span class="ph">Shodan</span> <span class="ph">integration</span> on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-sir-slack-chat-connector-sim.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-sir-slack-chat-connector-sim.html">Slack Chat Connector for Security Incident Management release notes</a><p class="shortdesc">Version history for the <span class="ph">Slack</span> Chat Connector for <span class="ph">Security Incident Management</span> application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-splunk-ingestion.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-splunk-ingestion.html">Splunk Enterprise Event Ingestion for Security Operations release notes</a><p class="shortdesc">Version history for the <span class="ph">Splunk Enterprise Event Ingestion</span> for <span class="ph">Security Operations</span> application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-splunk-es.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-splunk-es.html">Splunk Enterprise Security integration release notes</a><p class="shortdesc">Version history for the <span class="ph">Security Operations</span> <span class="ph">Splunk Enterprise Security</span> integration on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-sir-splunk-es-int-sec-ops.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-sir-splunk-es-int-sec-ops.html">Splunk ES Integration for Security Operations release notes</a><p class="shortdesc">Version history for the <span class="ph">Splunk ES</span> Integration for <span class="ph">Security Operations</span> application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-splunk-search.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-splunk-search.html">Splunk Search integration for Security Operations release notes</a><p class="shortdesc">Version history for the <span class="ph">Splunk</span> Search integration for <span class="ph">Security Operations</span> on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-status-report-ui-msim-workspace.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-status-report-ui-msim-workspace.html">Status Report UI Component for MSIM Workspace release notes</a><p class="shortdesc">Version history for the Status Report UI Component for MSIM Workspace application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-tanium.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-tanium.html">Tanium integration release notes</a><p class="shortdesc">Version history for the <span class="ph">Security Operations</span> <span class="ph">Tanium</span> integration on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-tanium-v2.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-tanium-v2.html">Tanium Integration V2 for Security Operations release notes</a><p class="shortdesc">Version history for the <span class="ph">Security Operations</span> <span class="ph">Tanium integration v2</span> on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-task-org-ui-component.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-task-org-ui-component.html">Task Organizer UI Component for Major Security Incident Management Workspace release notes</a><p class="shortdesc">Version history for the Task Organizer UI Component for Major Security Incident Management Workspace application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-threat-crowd.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-threat-crowd.html">ThreatCrowd integration release notes</a><p class="shortdesc">Version history for the <span class="ph">Security Operations</span> <span class="ph">Threat Crowd</span> <span class="ph">integration</span> on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-threat-intel.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-threat-intel.html">Threat Intelligence release notes</a><p class="shortdesc">Version history for the <span class="ph">Security Operations</span> <span class="ph">Threat Intelligence</span> app on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-threat-intel-sec-center-secops.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-threat-intel-sec-center-secops.html">Threat Intelligence Security Center for Security Operations release notes</a><p class="shortdesc">Version history for the <span class="ph">Threat Intelligence Security Center</span> for <span class="ph">Security Operations</span> on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-crowdstrike-intel-int-threat-intel-sec-center.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-crowdstrike-intel-int-threat-intel-sec-center.html">Threat Intelligence Security Center integration with CrowdStrike Intelligence release notes</a><p class="shortdesc">Version history for the <span class="ph">Threat Intelligence Security Center</span> integration with <span class="ph">CrowdStrike</span> Intelligence application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-elasticsearch-int-threat-intel-sec-center.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-elasticsearch-int-threat-intel-sec-center.html">Threat Intelligence Security Center integration with Elasticsearch integration for release notes</a><p class="shortdesc">Version history for the <span class="ph">Threat Intelligence Security Center</span> integration with <span class="ph">Elasticsearch</span> integration application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-threat-intel-sec-center-int-ms-defender-endpoint.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-threat-intel-sec-center-int-ms-defender-endpoint.html">Threat Intelligence Security Center integration with Microsoft Defender for Endpoint release notes</a><p class="shortdesc">Version history for the <span class="ph">Threat Intelligence Security Center</span> integration with <span class="ph">Microsoft Defender for Endpoint</span> on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-palo-alto-networks-ngfw-int-threat-intel-sec-center.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-palo-alto-networks-ngfw-int-threat-intel-sec-center.html">Threat Intelligence Security Center integration with Palo Alto Networks NGFW release notes</a><p class="shortdesc">Version history for the <span class="ph">Threat Intelligence Security Center</span> integration with <span class="ph">Palo Alto Networks</span> NGFW application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-sir-shodan-int-tisc.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-sir-shodan-int-tisc.html">Threat Intelligence Security Center integration with Shodan release notes</a><p class="shortdesc">Version history for the <span class="ph">Threat Intelligence Security Center</span> integration with <span class="ph">Shodan</span> application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-splunk-search-int-threat-intel-sec-center.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-splunk-search-int-threat-intel-sec-center.html">Threat Intelligence Security Center integration with Splunk Search release notes</a><p class="shortdesc">Version history for the <span class="ph">Threat Intelligence Security Center</span> integration with <span class="ph">Splunk</span> Search application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-virustotal-int-threat-intel-sec-center.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-virustotal-int-threat-intel-sec-center.html">Threat Intelligence Security Center integration with VirusTotal release notes</a><p class="shortdesc">Version history for the <span class="ph">Threat Intelligence Security Center</span> integration with <span class="ph">VirusTotal</span> application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-whois-int-threat-intel-sec-center.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-whois-int-threat-intel-sec-center.html">Threat Intelligence Security Center integration with Whois release notes</a><p class="shortdesc">Version history for the <span class="ph">Threat Intelligence Security Center</span> integration with <span class="ph">Whois</span> application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-threat-intel-common.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-threat-intel-common.html">Threat Intelligence Support Common release notes</a><p class="shortdesc">Version history for the <span class="ph">Security Operations</span> <span class="ph">Threat Intelligence</span> Support Common application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-threat-intel-common-ui-components.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-threat-intel-common-ui-components.html">Threat Intelligence Support Common UI Components release notes</a><p class="shortdesc">Version history for the Threat Intelligence Support Common UI Components application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-triggers.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-triggers.html">Triggers release notes</a><p class="shortdesc">Version history for the Triggers application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-trusted-circles.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-trusted-circles.html">Trusted Security Circles release notes</a><p class="shortdesc">Version history for the <span class="ph">Security Operations</span> <span class="ph">Trusted Security Circles</span> app on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-virustotal.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-virustotal.html">Virus Total integration release notes</a><p class="shortdesc">Version history for the <span class="ph">Security Operations</span> <span class="ph">VirusTotal</span> integration on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-whois.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-whois.html">Whois integration for Security Operations release notes</a><p class="shortdesc">Version history for the <span class="ph">Security Operations</span> <span class="ph">Whois</span> integration on the <span class="ph">ServiceNow Store</span>.</p></li></ul></dd></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Security Operations release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html\">ServiceNow Store - Security Operations release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">ServiceNow Store - Security Incident Response release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2017-08-30T00:00:00Z",
"Initial upload": "2017-08-30T00:00:00Z",
"Updated on": "2025-06-05T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/11413949",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/11413949",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2017-08-30T11:29:39-07:00",
"DC.date.modified": "2025-06-05",
"DC.format": "HTML5",
"DC.identifier": "sn-store-rn-secops-sir",
"DC.language": null,
"DC.relation": "../../../release-notes/store/security-operations/sn-store-rn-secops.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "The ServiceNow Store contains Security Incident Response products.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/sn-store-rn-secops-sir.html",
"page_key": 11413949,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 17784,
"img_count": 0,
"read_time": 10,
"video_links": [
""
],
"word_count": 2457
},
"related_links": [],
"search_title": null,
"title": "ServiceNow Store - Security Incident Response release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/sn-store-rn-secops-sir.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/sn-store-rn-secops-sir.html\"><body id=\"sn-store-rn-secops-sir\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"sn-store-rn-secops-sir\" aria-labelledby=\"title_sn-store-rn-secops-sir\">\n <h1 class=\"title topictitle1\" id=\"title_sn-store-rn-secops-sir\"><span class=\"ph\">ServiceNow Store</span> - <span class=\"ph\">Security Incident Response</span> release notes</h1>\n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">The <span class=\"ph\">ServiceNow Store</span> contains <span class=\"ph\">Security Incident Response</span> products.</p>\n <section class=\"section\">\n <span class=\"ph\">Visit the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a> website to\n view all the available apps and for information about submitting requests to the\n store.</span>\n </section>\n \n </div>\n<nav role=\"navigation\"><dt class=\"ullinks\"></dt><dd class=\"ullinks\"><ul class=\"ullinks\"><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-arcsight-esm-event-ingestion.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-arcsight-esm-event-ingestion.html\">ArcSight ESM Event Ingestion for Security Operations release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">ArcSight ESM Event Ingestion</span> integration for Security Operations on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-arcsight-logger-integration.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-arcsight-logger-integration.html\">ArcSight Logger Integration for Security Operations release notes</a><p class=\"shortdesc\">Version history for the ArcSight Logger Integration for Security Operations on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-carbon-black.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-carbon-black.html\">Carbon Black Integration for Security Operations release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Carbon Black</span> Integration for Security Operations on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-chat-integration-sim.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-chat-integration-sim.html\">Chat integration with Security Incident Management release notes</a><p class=\"shortdesc\">Version history for the Chat integration with Security Incident Management application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-checkpoint.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-checkpoint.html\">Check Point Integration for Security Operations release notes</a><p class=\"shortdesc\">Version history for the Check Point Integration for <span class=\"ph\">Security Operations</span> on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-collaboration-ui-component-major-sim.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-collaboration-ui-component-major-sim.html\">Collaboration UI Component for Major Security Incident Management Workspace release notes</a><p class=\"shortdesc\">Version history for the Collaboration UI Component for Major Security Incident Management Workspace application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-common-plugin-siem-integrations.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-common-plugin-siem-integrations.html\">Common Plugin for SecOps SIEM integration release notes</a><p class=\"shortdesc\">Version history for the Common Plugin for SecOps SIEM integration on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-crowdstrike-falcon-edr-int-threat-intel-sec-center.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-crowdstrike-falcon-edr-int-threat-intel-sec-center.html\">CrowdStrike Falcon EDR Integration for Threat Intelligence Security Center release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">CrowdStrike</span> Falcon EDR Integration for <span class=\"ph\">Threat Intelligence Security Center</span> application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-crowdstrike-falcon-host.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-crowdstrike-falcon-host.html\">CrowdStrike Falcon Host for Security Operations release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">CrowdStrike Falcon Host</span> for Security Operations on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-crowdstrike-falcon-insight.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-crowdstrike-falcon-insight.html\">CrowdStrike Falcon Insight Integration for Security Operations release notes</a><p class=\"shortdesc\">Version history for the CrowdStrike Falcon Insight Integration for Security Operations on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-crowdstrike-fal-sandbox.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-crowdstrike-fal-sandbox.html\">CrowdStrike Falcon Sandbox Integration for Security Operations release notes</a><p class=\"shortdesc\">Version history for the CrowdStrike Falcon Sandbox Integration for <span class=\"ph\">Security Operations</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-data-loss-prevention-incident-response.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-data-loss-prevention-incident-response.html\">Data Loss Prevention Incident Response release notes</a><p class=\"shortdesc\">Version history for the Data Loss Prevention Incident Response application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-dlp-incident-response-icap.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-dlp-incident-response-icap.html\">DLP Incident Response integration with ICAP release notes</a><p class=\"shortdesc\">Version history for the DLP Incident Response integration with ICAP application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-dlp-incident-response-netskope.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-dlp-incident-response-netskope.html\">DLP Incident Response integration with Netskope release notes</a><p class=\"shortdesc\">Version history for the DLP Incident Response integration with Netskope on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-dlp-incident-response-proofpoint.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-dlp-incident-response-proofpoint.html\">DLP Incident Response integration with Proofpoint release notes</a><p class=\"shortdesc\">Version history for the DLP Incident Response integration with Proofpoint on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-dlp-incident-response-integration-ms.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-dlp-incident-response-integration-ms.html\">DLP Incident Response integration with Microsoft release notes</a><p class=\"shortdesc\">Version history for the Security Operations DLP Incident Response integration with Microsoft on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-dlp-incident-response-integration-symantec.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-dlp-incident-response-integration-symantec.html\">DLP Incident Response Integration with Symantec release notes</a><p class=\"shortdesc\">Version history for the DLP Incident Response integration with Symantec application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-elasticsearch.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-elasticsearch.html\">Elasticsearch integration for Security Operations release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Elasticsearch</span> integration for <span class=\"ph\">Security Operations</span> on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-event-alert-ingestion.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-event-alert-ingestion.html\">Event and Alert Ingestion for Security Operations release notes</a><p class=\"shortdesc\">Version history for the Event and Alert Ingestion for <span class=\"ph\">Security Operations</span> on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-file-explorer-component.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-file-explorer-component.html\">File Explorer Component for Security Operations release notes</a><p class=\"shortdesc\">Version history for the File Explorer Component for <span class=\"ph\">Security Operations</span> application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-file-explorer-sir.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-file-explorer-sir.html\">File Explorer for Security Incident Response release notes</a><p class=\"shortdesc\">Version history for the File Explorer for Security Incident Response application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-pwned.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-pwned.html\">Have I been pwned? integration release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Operations</span> <span class=\"ph\">Have I been pwned?</span> integration on the <span class=\"ph\">ServiceNow</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-hybrid-analysis.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-hybrid-analysis.html\">Hybrid Analysis integration release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Operations</span> <span class=\"ph\">Hybrid Analysis</span> integration on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-ibm-qradar-integration.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-ibm-qradar-integration.html\">IBM QRadar integration for Security Operations release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">IBM QRadar integration</span> for <span class=\"ph\">Security Operations</span> on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-ibm-qradar-offense-ingestion.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-ibm-qradar-offense-ingestion.html\">IBM QRadar Offense Ingestion for Security Operations release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">IBM QRadar Offense Ingestion</span> for <span class=\"ph\">Security Operations</span> on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-impact-value-mgmt.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-impact-value-mgmt.html\">Impact Value Management - SecOps release notes</a><p class=\"shortdesc\">Version history for the Impact Value Management - SecOps application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-logrhythm.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-logrhythm.html\">LogRhythm integration release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Operations</span> <span class=\"ph\">LogRhythm</span> <span class=\"ph\">integration</span> on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-major-security-incident-mgmt.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-major-security-incident-mgmt.html\">Major Security Incident Management release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Major Security Incident Management</span> application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-mcafee-epo.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-mcafee-epo.html\">McAfee ePO integration for Security Operations release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">McAfee ePO</span> <span class=\"ph\">integration</span> for <span class=\"ph\">Security Operations</span> on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-mcafee-esm.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-mcafee-esm.html\">McAfee ESM Integration for Security Operations release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">McAfee ESM</span> Integration for Security Operations on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-sentinel-incident-ingestion-integration.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-sentinel-incident-ingestion-integration.html\">Microsoft Azure Sentinel - Incident Ingestion Integration for Security Operations release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Microsoft Azure Sentinel - Incident Ingestion</span> Integration for <span class=\"ph\">Security Operations</span> on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-ms-online.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-ms-online.html\">Microsoft Exchange Online for Security Operations release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Microsoft Exchange Online</span> for Security Operations application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-ms-server.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-ms-server.html\">Microsoft Exchange Server for Security Operations release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Operations</span> <span class=\"ph\">Microsoft Exchange</span> Server <span class=\"ph\">integration</span> on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-microsoft-graph-security-api-alert.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-microsoft-graph-security-api-alert.html\">Microsoft Graph Security API Alert Ingestion integration for Security Operations release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Microsoft Graph Security API</span> Alert Ingestion integration for <span class=\"ph\">Security Operations</span> on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-ms-sharepoint-file-explorer.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-ms-sharepoint-file-explorer.html\">Microsoft SharePoint File Explorer Connector for Security Incident Response integration release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Microsoft SharePoint</span> File Explorer Connector for <span class=\"ph\">Security Incident Response</span> integration on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-ms-teams-chat-connector.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-ms-teams-chat-connector.html\">Microsoft Teams Chat Connector for Security Incident Management release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Microsoft Teams</span> Chat Connector for Security Incident Management application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-misp-integration.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-misp-integration.html\">MISP integration for Security Operations release notes</a><p class=\"shortdesc\">Version history for the MISP integration for Security Operations on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-msim-vtb-task-card.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-msim-vtb-task-card.html\">MSIM VTB Task Card release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">MSIM</span> <span class=\"ph\">VTB</span> Task Card application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-sir-now-assist.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-sir-now-assist.html\">Now Assist for Security Incident Response release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Now Assist for Security Incident Response</span> application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-sir-now-assist-secops.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-sir-now-assist-secops.html\">Now Assist for Security Operations (SecOps) release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Now Assist</span> for <span class=\"ph\">Security Operations</span> (SecOps) application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-opswat-metadef.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-opswat-metadef.html\">OPSWAT Metadefender integration release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Operations</span> <span class=\"ph\">OPSWAT Metadefender</span> integration on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-palo-autofocus.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-palo-autofocus.html\">Palo Alto Networks - AutoFocus integration release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Operations</span> <span class=\"ph\">Palo Alto Networks - AutoFocus</span> integration on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-palo-firewall.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-palo-firewall.html\">Palo Alto Networks - Firewall integration release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Operations</span> <span class=\"ph\">Palo Alto Networks - Firewall</span> integration on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-palo-wildfire.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-palo-wildfire.html\">Palo Alto Networks - WildFire integration release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Operations</span> <span class=\"ph\">Palo Alto Networks - WildFire</span> integration on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-palo-alto.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-palo-alto.html\">Palo Alto Networks NGFW for Security Operations release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Palo Alto Networks</span> NGFW for <span class=\"ph\">Security Operations</span> on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-pa-sir.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-pa-sir.html\">Performance Analytics for Security Incident Response release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Operations</span> <span class=\"ph\">Performance Analytics</span> for <span class=\"ph\">Security Incident Response</span> on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-phish-tank.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-phish-tank.html\">PhishTank integration release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Operations</span> <span class=\"ph\">PhishTank</span> <span class=\"ph\">integration</span> on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-predictive-intel-urp.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-predictive-intel-urp.html\">Predictive Intelligence for User Reported Phishing release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Predictive Intelligence</span> for User Reported Phishing application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-rn-pad-designer.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-rn-pad-designer.html\">Process Automation Designer release notes</a><p class=\"shortdesc\">Version history for the Process Automation Designer on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-sir-recommened-actions-sec-ops.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-sir-recommened-actions-sec-ops.html\">Recommended Actions for Security Operations release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Recommended Actions</span> for <span class=\"ph\">Security Operations</span> application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-recorded-future.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-recorded-future.html\">Recorded Future integration release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Operations</span> <span class=\"ph\">Recorded Future</span> integration on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-reporting-ui-component-ws.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-reporting-ui-component-ws.html\">Reporting UI Component for Workspace release notes</a><p class=\"shortdesc\">Version history for the Reporting UI Component for Workspace application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-reverse-whois.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-reverse-whois.html\">Reverse Whois integration release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Operations</span> <span class=\"ph\">Reverse Whois</span> <span class=\"ph\">integration</span> on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-sir-rich-txt-editor-comp-secops.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-sir-rich-txt-editor-comp-secops.html\">Rich Text Editor Component for Security Operations release notes</a><p class=\"shortdesc\">Version history for the Rich Text Editor Component for <span class=\"ph\">Security Operations</span> application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-riskiq.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-riskiq.html\">RISKIQ integration release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Operations</span> <span class=\"ph\">RISKIQ</span> <span class=\"ph\">integration</span> on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-secureworks-ticket-ingestion.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-secureworks-ticket-ingestion.html\">Secureworks Ticket Ingestion Integration for Security Operations release notes</a><p class=\"shortdesc\">Version history for the Secureworks Ticket Ingestion Integration for Security Operations.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-security-case-mgmt-common-pad-art.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-security-case-mgmt-common-pad-art.html\">Security Case Management common PAD artifacts release notes</a><p class=\"shortdesc\">Version history for the Security Operations Security Case Management common PAD artifacts on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-security-case-mgmt-common-ws-components.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-security-case-mgmt-common-ws-components.html\">Security Case Management common workspace components release notes</a><p class=\"shortdesc\">Version history for the Security Operations Security Case Management common workspace components on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-sir.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-sir.html\">Security Incident Response release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Operations</span> <span class=\"ph\">Security Incident Response</span> on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-sir-int-aws-security-hub.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-sir-int-aws-security-hub.html\">Security Incident Response integration with AWS SecurityHub release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Incident Response</span> integration with <span class=\"ph\">AWS</span> SecurityHub application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-sir-int-crowdstrike-next-gen-siem.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-sir-int-crowdstrike-next-gen-siem.html\">Security Incident Response Integration with CrowdStrike Next-Gen SIEM release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Incident Response</span> Integration with <span class=\"ph\">CrowdStrike Next-Gen SIEM</span> application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-sir-fireeye-hx.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-sir-fireeye-hx.html\">Security Incident Response integration with FireEye HX release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Incident Response integration with FireEye HX</span> on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-sir-ms-defender.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-sir-ms-defender.html\">Security Incident Response integration with Microsoft Defender for Endpoint release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Incident Response</span> integration with <span class=\"ph\">Microsoft</span> Defender for Endpoint on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-sir-int-proofpoint.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-sir-int-proofpoint.html\">Security Incident Response integration with Proofpoint release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Incident Response</span> integration with <span class=\"ph\">Proofpoint</span> application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-zscaler.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-zscaler.html\">Security Incident Response integration with Zscaler release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Incident Response integration with Zscaler</span> on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-mobile-sir.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-mobile-sir.html\">Security Incident Response Mobile app release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Incident Response</span> Mobile on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-sir-process-mining-content-pack.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-sir-process-mining-content-pack.html\">Security Incident Response Process Mining Content Pack release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Incident Response</span> Process Mining Content Pack application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-sir-ui.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-sir-ui.html\">Security Incident Response UI release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Operations</span> <span class=\"ph\">Security Incident Response</span> UI on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-sir-workspace.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-sir-workspace.html\">Security Incident Response Workspace release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Incident Response</span> Workspace on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-security-incident-ui-card-component.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-security-incident-ui-card-component.html\">Security Incident UI Card Component release notes</a><p class=\"shortdesc\">Version history for the Security OperationsSecurity Incident UI Card Component on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-crowdstrike-fal-intel.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-crowdstrike-fal-intel.html\">Security Operations CrowdStrike Falcon Intelligence integration release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Operations</span> <span class=\"ph\">CrowdStrike Falcon Intelligence</span> integration on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-metadefender-integration.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-metadefender-integration.html\">Security Operations Metadefender Integration release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Operations</span> Security Operations Metadefender Integration on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-health-analytics.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-health-analytics.html\">Security Operations Health Analytics release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Operations</span> <span class=\"ph\">Configuration Compliance</span> application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-sir-sec-ops-setup-assistant.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-sir-sec-ops-setup-assistant.html\">Security Operations Setup Assistant release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Operations</span> Setup Assistant application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-spoke.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-spoke.html\">Security Operations Spoke release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Operations</span> Spoke on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-support-common.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-support-common.html\">Security Support Common release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Support Common</span> on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-support-orchestration.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-support-orchestration.html\">Security Support Common Orchestration release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Operations Orchestration</span> on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-sir-shift-handover-app.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-sir-shift-handover-app.html\">Shift Handover Application release notes</a><p class=\"shortdesc\">Version history for the Shift Handover Application application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-shodan.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-shodan.html\">Shodan integration release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Operations</span> <span class=\"ph\">Shodan</span> <span class=\"ph\">integration</span> on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-sir-slack-chat-connector-sim.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-sir-slack-chat-connector-sim.html\">Slack Chat Connector for Security Incident Management release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Slack</span> Chat Connector for <span class=\"ph\">Security Incident Management</span> application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-splunk-ingestion.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-splunk-ingestion.html\">Splunk Enterprise Event Ingestion for Security Operations release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Splunk Enterprise Event Ingestion</span> for <span class=\"ph\">Security Operations</span> application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-splunk-es.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-splunk-es.html\">Splunk Enterprise Security integration release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Operations</span> <span class=\"ph\">Splunk Enterprise Security</span> integration on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-sir-splunk-es-int-sec-ops.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-sir-splunk-es-int-sec-ops.html\">Splunk ES Integration for Security Operations release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Splunk ES</span> Integration for <span class=\"ph\">Security Operations</span> application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-splunk-search.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-splunk-search.html\">Splunk Search integration for Security Operations release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Splunk</span> Search integration for <span class=\"ph\">Security Operations</span> on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-status-report-ui-msim-workspace.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-status-report-ui-msim-workspace.html\">Status Report UI Component for MSIM Workspace release notes</a><p class=\"shortdesc\">Version history for the Status Report UI Component for MSIM Workspace application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-tanium.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-tanium.html\">Tanium integration release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Operations</span> <span class=\"ph\">Tanium</span> integration on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-tanium-v2.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-tanium-v2.html\">Tanium Integration V2 for Security Operations release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Operations</span> <span class=\"ph\">Tanium integration v2</span> on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-task-org-ui-component.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-task-org-ui-component.html\">Task Organizer UI Component for Major Security Incident Management Workspace release notes</a><p class=\"shortdesc\">Version history for the Task Organizer UI Component for Major Security Incident Management Workspace application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-threat-crowd.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-threat-crowd.html\">ThreatCrowd integration release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Operations</span> <span class=\"ph\">Threat Crowd</span> <span class=\"ph\">integration</span> on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-threat-intel.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-threat-intel.html\">Threat Intelligence release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Operations</span> <span class=\"ph\">Threat Intelligence</span> app on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-threat-intel-sec-center-secops.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-threat-intel-sec-center-secops.html\">Threat Intelligence Security Center for Security Operations release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Threat Intelligence Security Center</span> for <span class=\"ph\">Security Operations</span> on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-crowdstrike-intel-int-threat-intel-sec-center.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-crowdstrike-intel-int-threat-intel-sec-center.html\">Threat Intelligence Security Center integration with CrowdStrike Intelligence release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Threat Intelligence Security Center</span> integration with <span class=\"ph\">CrowdStrike</span> Intelligence application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-elasticsearch-int-threat-intel-sec-center.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-elasticsearch-int-threat-intel-sec-center.html\">Threat Intelligence Security Center integration with Elasticsearch integration for release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Threat Intelligence Security Center</span> integration with <span class=\"ph\">Elasticsearch</span> integration application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-threat-intel-sec-center-int-ms-defender-endpoint.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-threat-intel-sec-center-int-ms-defender-endpoint.html\">Threat Intelligence Security Center integration with Microsoft Defender for Endpoint release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Threat Intelligence Security Center</span> integration with <span class=\"ph\">Microsoft Defender for Endpoint</span> on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-palo-alto-networks-ngfw-int-threat-intel-sec-center.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-palo-alto-networks-ngfw-int-threat-intel-sec-center.html\">Threat Intelligence Security Center integration with Palo Alto Networks NGFW release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Threat Intelligence Security Center</span> integration with <span class=\"ph\">Palo Alto Networks</span> NGFW application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-sir-shodan-int-tisc.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-sir-shodan-int-tisc.html\">Threat Intelligence Security Center integration with Shodan release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Threat Intelligence Security Center</span> integration with <span class=\"ph\">Shodan</span> application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-splunk-search-int-threat-intel-sec-center.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-splunk-search-int-threat-intel-sec-center.html\">Threat Intelligence Security Center integration with Splunk Search release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Threat Intelligence Security Center</span> integration with <span class=\"ph\">Splunk</span> Search application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-virustotal-int-threat-intel-sec-center.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-virustotal-int-threat-intel-sec-center.html\">Threat Intelligence Security Center integration with VirusTotal release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Threat Intelligence Security Center</span> integration with <span class=\"ph\">VirusTotal</span> application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-whois-int-threat-intel-sec-center.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-whois-int-threat-intel-sec-center.html\">Threat Intelligence Security Center integration with Whois release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Threat Intelligence Security Center</span> integration with <span class=\"ph\">Whois</span> application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-threat-intel-common.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-threat-intel-common.html\">Threat Intelligence Support Common release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Operations</span> <span class=\"ph\">Threat Intelligence</span> Support Common application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-threat-intel-common-ui-components.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-threat-intel-common-ui-components.html\">Threat Intelligence Support Common UI Components release notes</a><p class=\"shortdesc\">Version history for the Threat Intelligence Support Common UI Components application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-triggers.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-triggers.html\">Triggers release notes</a><p class=\"shortdesc\">Version history for the Triggers application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-trusted-circles.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-trusted-circles.html\">Trusted Security Circles release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Operations</span> <span class=\"ph\">Trusted Security Circles</span> app on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-virustotal.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-virustotal.html\">Virus Total integration release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Operations</span> <span class=\"ph\">VirusTotal</span> integration on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-whois.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-whois.html\">Whois integration for Security Operations release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Operations</span> <span class=\"ph\">Whois</span> integration on the <span class=\"ph\">ServiceNow Store</span>.</p></li></ul></dd></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # ServiceNow Store - Security Incident Response release notes
The ServiceNow Store contains Security Incident Response products.
Visit the ServiceNow Store website to
view all the available apps and for information about submitting requests to the
store.
| ---
title: ServiceNow Store - Security Incident Response release notes
description: The ServiceNow Store contains Security Incident Response products.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Security Operations release notes
---
# ServiceNow Store - Security Incident Response release notes
The ServiceNow Store contains Security Incident Response products.
Visit the ServiceNow Store website to
view all the available apps and for information about submitting requests to the
store.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-vr.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-vr.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/sn-store-rn-secops-vr.html | ServiceNow Store - Vulnerability Response release notes | The ServiceNow Store contains Vulnerability Response products. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Security Operations release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/sn-store-rn-secops-vr.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/sn-store-rn-secops-vr.html"><body id="sn-store-rn-secops-vr"><main role="main"><article role="article" class="dita" id="sn-store-rn-secops-vr" aria-labelledby="title_sn-store-rn-secops-vr">
<h1 class="title topictitle1" id="title_sn-store-rn-secops-vr"><span class="ph">ServiceNow Store</span> - Vulnerability Response release notes</h1>
<div class="body refbody"><p class="shortdesc">The <span class="ph">ServiceNow Store</span> contains <span class="ph">Vulnerability Response</span> products.</p>
<section class="section">
<span class="ph">Visit the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a> website to
view all the available apps and for information about submitting requests to the
store.</span>
</section>
</div>
<nav role="navigation"><dt class="ullinks"></dt><dd class="ullinks"><ul class="ullinks"><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-vr-asset-sec-posture.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-asset-sec-posture.html">Asset Security Posture Management release notes</a><p class="shortdesc">Version history for the <span class="ph">Vulnerability Response</span> Asset Security Posture Management application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-vr-asc.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-asc.html">Azure Security Center Integration for Security Operations release notes</a><p class="shortdesc">Version history for the Azure Security Center Integration for Security Operations integration on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-cloud-security-posture-mgmt.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-cloud-security-posture-mgmt.html">Cloud Security Posture Management release notes</a><p class="shortdesc">Version history for the Cloud Security Posture Management application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-config-compl.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-config-compl.html">Configuration Compliance release notes</a><p class="shortdesc">Version history for the <span class="ph">Security Operations</span> <span class="ph">Configuration Compliance</span> application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-vr-cybersecurity-exec-dashboard.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-cybersecurity-exec-dashboard.html">Cybersecurity Executive Dashboard release notes</a><p class="shortdesc">Version history for the Cybersecurity Executive Dashboard application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-vr-data-model-SBOM.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-data-model-SBOM.html">Data Model for SBOM release notes</a><p class="shortdesc">Version history for the <span class="ph">Vulnerability Response</span> Data Model for SBOM application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-vr-fortify.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-fortify.html">Fortify Application Vulnerability Integration release notes</a><p class="shortdesc">Version history for the Fortify Application Vulnerability Integration on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-github-app-vuln-integration.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-github-app-vuln-integration.html">Github Application Vulnerability Integration release notes</a><p class="shortdesc">Version history for the Github Application Vulnerability Integration application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-invicti-app-vuln-integration.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-invicti-app-vuln-integration.html">Invicti Application Vulnerability Integration release notes</a><p class="shortdesc">Version history for the Invicti Application Vulnerability Integration application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-vr-knowbe4-int-secops.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-knowbe4-int-secops.html">KnowBe4 Integration for SecOps release notes</a><p class="shortdesc">Version history for the KnowBe4 Integration for SecOps application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-ms-defender-cloud-intg.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-ms-defender-cloud-intg.html">Microsoft Defender for Cloud Integration for Security Operations release notes</a><p class="shortdesc">Version history for the Microsoft Defender for Cloud Integration for Security Operations application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-vr-ms-defender-office365-int-secops.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-ms-defender-office365-int-secops.html">Microsoft Defender for Office365 Integration for SecOps release notes</a><p class="shortdesc">Version history for the Microsoft Defender for Office365 Integration for SecOps application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-vr-now-assist.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-now-assist.html">Now Assist for Vulnerability Response release notes</a><p class="shortdesc">Version history for the <span class="ph">Now Assist</span> application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-vr-patch-mgmt-data-model.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-patch-mgmt-data-model.html">Patch Management Data Model release notes</a><p class="shortdesc">Version history for the Patch Management Data Model application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-vr-performance-analytics-configuration-compliance.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-performance-analytics-configuration-compliance.html">Performance Analytics for Configuration Compliance release notes</a><p class="shortdesc">Version history for the <span class="ph">Vulnerability Response</span> Performance Analytics for Configuration Compliance application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-pa-vr.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-pa-vr.html">Performance Analytics for Vulnerability Response release notes</a><p class="shortdesc">Version history for the <span class="ph">Security Operations</span> <span class="ph">Performance Analytics for Vulnerability Response</span> on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-qualys-integration.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-qualys-integration.html">Qualys Integration for Security Operations release notes</a><p class="shortdesc">Version history for the <span class="ph">Qualys</span> Integration for <span class="ph">Security Operations</span> on the <span class="ph">ServiceNow Store</span> .</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-rapid7.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-rapid7.html">Rapid7 Integration for Security Operations release notes</a><p class="shortdesc">Version history for the <span class="ph">Rapid7</span> Integration for <span class="ph">Security Operations</span> on the <span class="ph">ServiceNow Store</span> .</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-vr-sbom-core.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-sbom-core.html">SBOM Core Response release notes</a><p class="shortdesc">Version history for the <span class="ph">Vulnerability Response</span> SBOM Core application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-vr-SBOM-response.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-SBOM-response.html">SBOM Response release notes</a><p class="shortdesc">Version history for the <span class="ph">Vulnerability Response</span> Data Model for SBOM application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-vr-posture-control-core.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-posture-control-core.html">Security Posture Control core release notes</a><p class="shortdesc">Version history for the <span class="ph">Vulnerability Response</span> Security Posture Control application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-vr-sec-sim-training-int-secops.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-sec-sim-training-int-secops.html">Security Simulation and Training Integration for SecOps release notes</a><p class="shortdesc">Version history for the Security Simulation and Training Integration for SecOps application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-shodan-exploit.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-shodan-exploit.html">Shodan Exploit Integration for Security Operations release notes</a><p class="shortdesc">Version history for the <span class="ph">Shodan Exploit Integration</span> for <span class="ph">Security Operations</span> on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-vulnerability-assignment-recommendations.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vulnerability-assignment-recommendations.html">Vulnerability Assignment Recommendations release notes</a><p class="shortdesc">Version history for the <span class="ph">Security Operations</span> <span class="ph">Vulnerability Assignment Recommendations</span> on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-vr-vulnerability-crisis-mgmt.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-vulnerability-crisis-mgmt.html">Vulnerability Crisis Management release notes</a><p class="shortdesc">Version history for the Vulnerability Crisis Management application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-vr-emergency-response.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-emergency-response.html">Vulnerability Emergency Response release notes</a><p class="shortdesc">Version history for the Vulnerability Emergency Response application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-vr-vulnerability-exposure-assessment.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-vulnerability-exposure-assessment.html">Vulnerability Exposure Assessment release notes</a><p class="shortdesc">Version history for the Vulnerability Exposure Assessment application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-vulnerability-response.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vulnerability-response.html">Vulnerability Response release notes</a><p class="shortdesc">Version history for the <span class="ph">Security Operations</span> <span class="ph">Vulnerability Response</span> application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-vr-cc-containers.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-cc-containers.html">Vulnerability Response and Configuration Compliance for Containers release notes</a><p class="shortdesc">Version history for the <span class="ph">Vulnerability Response</span> and <span class="ph">Configuration Compliance</span> for Containers application on the <span class="ph">ServiceNow Store</span> .</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-vr-response-common.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-response-common.html">Vulnerability Response Common release notes</a><p class="shortdesc">Version history for the Vulnerability Response Common application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-vr-common-ws.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-common-ws.html">Vulnerability Response Common Workspace release notes</a><p class="shortdesc">Version history for the Vulnerability Response Common Workspace application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-vr-integration-framework.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-integration-framework.html">Vulnerability Response Integration Framework release notes</a><p class="shortdesc">Version history for the <span class="ph">Vulnerability Response</span> Integration Framework application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-vr-agile-mgmt.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-agile-mgmt.html">Vulnerability Response Integration with Agile Management release notes</a><p class="shortdesc">Version history for the Vulnerability Response Integration with Agile Management application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-rn-vr-integration-jira.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-rn-vr-integration-jira.html">Vulnerability Response Integration with Atlassian Jira release notes</a><p class="shortdesc">Version history for the Vulnerability Response Integration with Atlassian Jira application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-vr-int-blackduck.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-int-blackduck.html">Vulnerability Response Integration with Black Duck release notes</a><p class="shortdesc">Version history for the <span class="ph">Vulnerability Response</span> Integration with Black Duck application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-vr-integration-with-cisa.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-integration-with-cisa.html">Vulnerability Response Integration with CISA release notes</a><p class="shortdesc">Version history for the <span class="ph">Security Operations</span> Vulnerability Response Integration with CISA application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-microsoft-defender-tvm.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-microsoft-defender-tvm.html">Vulnerability Response Integration with Microsoft Threat and Vulnerability Management release notes</a><p class="shortdesc">Version history for the <span class="ph">Security Operations</span> Vulnerability Response Integration with Microsoft Threat and Vulnerability Management on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-vr-nvd.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-nvd.html">Vulnerability Response Integration with NVD release notes</a><p class="shortdesc">Version history for the Vulnerability Response Integration with NVD on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-vr-palo-alto-prisma-cloud.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-palo-alto-prisma-cloud.html">Vulnerability Response Integration with Palo Alto Prisma Cloud release notes</a><p class="shortdesc">Version history for the <span class="ph">Vulnerability Response</span> Integration with Palo Alto Prisma Cloud on the <span class="ph">ServiceNow Store</span> .</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-vr-palo-alto.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-palo-alto.html">Vulnerability Response Integration with Palo Alto Networks Prisma Cloud Compute release notes</a><p class="shortdesc">Version history for the <span class="ph">Vulnerability Response</span> Integration with Palo Alto Networks Prisma Cloud Compute application on the <span class="ph">ServiceNow Store</span> .</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-vr-integration-with-tenable.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-integration-with-tenable.html">Vulnerability Response Integration with Tenable release notes</a><p class="shortdesc">Version history for the <span class="ph">Security Operations</span> <span class="ph">Vulnerability Response Integration with Tenable</span> on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-vr-integration-with-veracode.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-integration-with-veracode.html">Vulnerability Response Integration with Veracode release notes</a><p class="shortdesc">Version history for the <span class="ph">Vulnerability Response</span> Integration with <span class="ph">Veracode</span> on the <span class="ph">ServiceNow Store</span> .</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-vr-int-wiz.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-int-wiz.html">Vulnerability Response Integration with Wiz release notes</a><p class="shortdesc">Version history for the <span class="ph">Vulnerability Response</span> Integration with <span class="ph">Wiz</span> application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-vulnerability-response-licensing-usage.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vulnerability-response-licensing-usage.html">Vulnerability Response Licensing and Usage release notes</a><p class="shortdesc">Version history for the <span class="ph">Security Operations</span> Vulnerability Response Licensing and Usage application on the <span class="ph">ServiceNow Store</span> .</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-mobile-vr.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-mobile-vr.html">Vulnerability Response mobile experience release notes</a><p class="shortdesc">Version history for the <span class="ph">Vulnerability Management</span> mobile experience on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-vr-patch-orchestration.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-patch-orchestration.html">Vulnerability Response Patch Orchestration release notes</a><p class="shortdesc">Version history for the <span class="ph">Vulnerability Response</span> Patch Orchestration application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-vr-po-bigfix.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-po-bigfix.html">Vulnerability Response Patch Orchestration with HCL Bigfix release notes</a><p class="shortdesc">Version history for the <span class="ph">Vulnerability Response</span> Patch Orchestration with HCL Bigfix integration on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-vr-po-microsoft-sccm.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-po-microsoft-sccm.html">Vulnerability Response Patch Orchestration with Microsoft SCCM release notes</a><p class="shortdesc">Version history for the <span class="ph">Vulnerability Response</span> Patch Orchestration with Microsoft SCCM integration on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-solution-manangement.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-solution-manangement.html">Vulnerability Solution Management release notes</a><p class="shortdesc">Version history for the <span class="ph">Security Operations</span> <span class="ph">Vulnerability Solution Management</span> on the <span class="ph">ServiceNow Store</span>.</p></li></ul></dd></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Security Operations release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html\">ServiceNow Store - Security Operations release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">ServiceNow Store - Vulnerability Response release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2017-08-30T00:00:00Z",
"Initial upload": "2017-08-30T00:00:00Z",
"Updated on": "2025-05-01T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/11413950",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/11413950",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2017-08-30T11:29:39-07:00",
"DC.date.modified": "2025-05-01",
"DC.format": "HTML5",
"DC.identifier": "sn-store-rn-secops-vr",
"DC.language": null,
"DC.relation": "../../../release-notes/store/security-operations/sn-store-rn-secops.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "The ServiceNow Store contains Vulnerability Response products.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/sn-store-rn-secops-vr.html",
"page_key": 11413950,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 8397,
"img_count": 0,
"read_time": 5,
"video_links": [
""
],
"word_count": 1105
},
"related_links": [],
"search_title": null,
"title": "ServiceNow Store - Vulnerability Response release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/sn-store-rn-secops-vr.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/sn-store-rn-secops-vr.html\"><body id=\"sn-store-rn-secops-vr\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"sn-store-rn-secops-vr\" aria-labelledby=\"title_sn-store-rn-secops-vr\">\n <h1 class=\"title topictitle1\" id=\"title_sn-store-rn-secops-vr\"><span class=\"ph\">ServiceNow Store</span> - Vulnerability Response release notes</h1>\n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">The <span class=\"ph\">ServiceNow Store</span> contains <span class=\"ph\">Vulnerability Response</span> products.</p>\n <section class=\"section\">\n <span class=\"ph\">Visit the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a> website to\n view all the available apps and for information about submitting requests to the\n store.</span>\n </section>\n \n </div>\n<nav role=\"navigation\"><dt class=\"ullinks\"></dt><dd class=\"ullinks\"><ul class=\"ullinks\"><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-vr-asset-sec-posture.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-asset-sec-posture.html\">Asset Security Posture Management release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Vulnerability Response</span> Asset Security Posture Management application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-vr-asc.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-asc.html\">Azure Security Center Integration for Security Operations release notes</a><p class=\"shortdesc\">Version history for the Azure Security Center Integration for Security Operations integration on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-cloud-security-posture-mgmt.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-cloud-security-posture-mgmt.html\">Cloud Security Posture Management release notes</a><p class=\"shortdesc\">Version history for the Cloud Security Posture Management application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-config-compl.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-config-compl.html\">Configuration Compliance release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Operations</span> <span class=\"ph\">Configuration Compliance</span> application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-vr-cybersecurity-exec-dashboard.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-cybersecurity-exec-dashboard.html\">Cybersecurity Executive Dashboard release notes</a><p class=\"shortdesc\">Version history for the Cybersecurity Executive Dashboard application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-vr-data-model-SBOM.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-data-model-SBOM.html\">Data Model for SBOM release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Vulnerability Response</span> Data Model for SBOM application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-vr-fortify.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-fortify.html\">Fortify Application Vulnerability Integration release notes</a><p class=\"shortdesc\">Version history for the Fortify Application Vulnerability Integration on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-github-app-vuln-integration.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-github-app-vuln-integration.html\">Github Application Vulnerability Integration release notes</a><p class=\"shortdesc\">Version history for the Github Application Vulnerability Integration application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-invicti-app-vuln-integration.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-invicti-app-vuln-integration.html\">Invicti Application Vulnerability Integration release notes</a><p class=\"shortdesc\">Version history for the Invicti Application Vulnerability Integration application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-vr-knowbe4-int-secops.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-knowbe4-int-secops.html\">KnowBe4 Integration for SecOps release notes</a><p class=\"shortdesc\">Version history for the KnowBe4 Integration for SecOps application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-ms-defender-cloud-intg.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-ms-defender-cloud-intg.html\">Microsoft Defender for Cloud Integration for Security Operations release notes</a><p class=\"shortdesc\">Version history for the Microsoft Defender for Cloud Integration for Security Operations application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-vr-ms-defender-office365-int-secops.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-ms-defender-office365-int-secops.html\">Microsoft Defender for Office365 Integration for SecOps release notes</a><p class=\"shortdesc\">Version history for the Microsoft Defender for Office365 Integration for SecOps application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-vr-now-assist.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-now-assist.html\">Now Assist for Vulnerability Response release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Now Assist</span> application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-vr-patch-mgmt-data-model.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-patch-mgmt-data-model.html\">Patch Management Data Model release notes</a><p class=\"shortdesc\">Version history for the Patch Management Data Model application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-vr-performance-analytics-configuration-compliance.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-performance-analytics-configuration-compliance.html\">Performance Analytics for Configuration Compliance release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Vulnerability Response</span> Performance Analytics for Configuration Compliance application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-pa-vr.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-pa-vr.html\">Performance Analytics for Vulnerability Response release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Operations</span> <span class=\"ph\">Performance Analytics for Vulnerability Response</span> on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-qualys-integration.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-qualys-integration.html\">Qualys Integration for Security Operations release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Qualys</span> Integration for <span class=\"ph\">Security Operations</span> on the <span class=\"ph\">ServiceNow Store</span> .</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-rapid7.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-rapid7.html\">Rapid7 Integration for Security Operations release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Rapid7</span> Integration for <span class=\"ph\">Security Operations</span> on the <span class=\"ph\">ServiceNow Store</span> .</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-vr-sbom-core.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-sbom-core.html\">SBOM Core Response release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Vulnerability Response</span> SBOM Core application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-vr-SBOM-response.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-SBOM-response.html\">SBOM Response release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Vulnerability Response</span> Data Model for SBOM application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-vr-posture-control-core.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-posture-control-core.html\">Security Posture Control core release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Vulnerability Response</span> Security Posture Control application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-vr-sec-sim-training-int-secops.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-sec-sim-training-int-secops.html\">Security Simulation and Training Integration for SecOps release notes</a><p class=\"shortdesc\">Version history for the Security Simulation and Training Integration for SecOps application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-shodan-exploit.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-shodan-exploit.html\">Shodan Exploit Integration for Security Operations release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Shodan Exploit Integration</span> for <span class=\"ph\">Security Operations</span> on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-vulnerability-assignment-recommendations.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vulnerability-assignment-recommendations.html\">Vulnerability Assignment Recommendations release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Operations</span> <span class=\"ph\">Vulnerability Assignment Recommendations</span> on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-vr-vulnerability-crisis-mgmt.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-vulnerability-crisis-mgmt.html\">Vulnerability Crisis Management release notes</a><p class=\"shortdesc\">Version history for the Vulnerability Crisis Management application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-vr-emergency-response.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-emergency-response.html\">Vulnerability Emergency Response release notes</a><p class=\"shortdesc\">Version history for the Vulnerability Emergency Response application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-vr-vulnerability-exposure-assessment.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-vulnerability-exposure-assessment.html\">Vulnerability Exposure Assessment release notes</a><p class=\"shortdesc\">Version history for the Vulnerability Exposure Assessment application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-vulnerability-response.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vulnerability-response.html\">Vulnerability Response release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Operations</span> <span class=\"ph\">Vulnerability Response</span> application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-vr-cc-containers.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-cc-containers.html\">Vulnerability Response and Configuration Compliance for Containers release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Vulnerability Response</span> and <span class=\"ph\">Configuration Compliance</span> for Containers application on the <span class=\"ph\">ServiceNow Store</span> .</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-vr-response-common.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-response-common.html\">Vulnerability Response Common release notes</a><p class=\"shortdesc\">Version history for the Vulnerability Response Common application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-vr-common-ws.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-common-ws.html\">Vulnerability Response Common Workspace release notes</a><p class=\"shortdesc\">Version history for the Vulnerability Response Common Workspace application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-vr-integration-framework.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-integration-framework.html\">Vulnerability Response Integration Framework release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Vulnerability Response</span> Integration Framework application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-vr-agile-mgmt.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-agile-mgmt.html\">Vulnerability Response Integration with Agile Management release notes</a><p class=\"shortdesc\">Version history for the Vulnerability Response Integration with Agile Management application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-rn-vr-integration-jira.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-rn-vr-integration-jira.html\">Vulnerability Response Integration with Atlassian Jira release notes</a><p class=\"shortdesc\">Version history for the Vulnerability Response Integration with Atlassian Jira application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-vr-int-blackduck.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-int-blackduck.html\">Vulnerability Response Integration with Black Duck release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Vulnerability Response</span> Integration with Black Duck application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-vr-integration-with-cisa.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-integration-with-cisa.html\">Vulnerability Response Integration with CISA release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Operations</span> Vulnerability Response Integration with CISA application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-microsoft-defender-tvm.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-microsoft-defender-tvm.html\">Vulnerability Response Integration with Microsoft Threat and Vulnerability Management release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Operations</span> Vulnerability Response Integration with Microsoft Threat and Vulnerability Management on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-vr-nvd.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-nvd.html\">Vulnerability Response Integration with NVD release notes</a><p class=\"shortdesc\">Version history for the Vulnerability Response Integration with NVD on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-vr-palo-alto-prisma-cloud.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-palo-alto-prisma-cloud.html\">Vulnerability Response Integration with Palo Alto Prisma Cloud release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Vulnerability Response</span> Integration with Palo Alto Prisma Cloud on the <span class=\"ph\">ServiceNow Store</span> .</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-vr-palo-alto.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-palo-alto.html\">Vulnerability Response Integration with Palo Alto Networks Prisma Cloud Compute release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Vulnerability Response</span> Integration with Palo Alto Networks Prisma Cloud Compute application on the <span class=\"ph\">ServiceNow Store</span> .</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-vr-integration-with-tenable.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-integration-with-tenable.html\">Vulnerability Response Integration with Tenable release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Operations</span> <span class=\"ph\">Vulnerability Response Integration with Tenable</span> on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-vr-integration-with-veracode.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-integration-with-veracode.html\">Vulnerability Response Integration with Veracode release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Vulnerability Response</span> Integration with <span class=\"ph\">Veracode</span> on the <span class=\"ph\">ServiceNow Store</span> .</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-vr-int-wiz.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-int-wiz.html\">Vulnerability Response Integration with Wiz release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Vulnerability Response</span> Integration with <span class=\"ph\">Wiz</span> application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-vulnerability-response-licensing-usage.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vulnerability-response-licensing-usage.html\">Vulnerability Response Licensing and Usage release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Operations</span> Vulnerability Response Licensing and Usage application on the <span class=\"ph\">ServiceNow Store</span> .</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-mobile-vr.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-mobile-vr.html\">Vulnerability Response mobile experience release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Vulnerability Management</span> mobile experience on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-vr-patch-orchestration.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-patch-orchestration.html\">Vulnerability Response Patch Orchestration release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Vulnerability Response</span> Patch Orchestration application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-vr-po-bigfix.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-po-bigfix.html\">Vulnerability Response Patch Orchestration with HCL Bigfix release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Vulnerability Response</span> Patch Orchestration with HCL Bigfix integration on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-vr-po-microsoft-sccm.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-vr-po-microsoft-sccm.html\">Vulnerability Response Patch Orchestration with Microsoft SCCM release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Vulnerability Response</span> Patch Orchestration with Microsoft SCCM integration on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-solution-manangement.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-solution-manangement.html\">Vulnerability Solution Management release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Operations</span> <span class=\"ph\">Vulnerability Solution Management</span> on the <span class=\"ph\">ServiceNow Store</span>.</p></li></ul></dd></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # ServiceNow Store - Vulnerability Response release notes
The ServiceNow Store contains Vulnerability Response products.
Visit the ServiceNow Store website to
view all the available apps and for information about submitting requests to the
store.
| ---
title: ServiceNow Store - Vulnerability Response release notes
description: The ServiceNow Store contains Vulnerability Response products.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Security Operations release notes
---
# ServiceNow Store - Vulnerability Response release notes
The ServiceNow Store contains Vulnerability Response products.
Visit the ServiceNow Store website to
view all the available apps and for information about submitting requests to the
store.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/sn-store-rn-secops.html | ServiceNow Store - Security Operations release notes | The ServiceNow Store contains Security Operations integrations. | [] | [
"ServiceNow Store release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/sn-store-rn-secops.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/sn-store-rn-secops.html"><body id="sn-store-rn-secops"><main role="main"><article role="article" class="dita" id="sn-store-rn-secops" aria-labelledby="title_sn-store-rn-secops">
<h1 class="title topictitle1" id="title_sn-store-rn-secops"><span class="ph">ServiceNow Store</span> - <span class="ph">Security Operations</span> release notes</h1>
<div class="body refbody"><p class="shortdesc">The <span class="ph">ServiceNow Store</span> contains <span class="ph">Security Operations</span> integrations.</p>
<section class="section">
<span class="ph">Visit the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a> website to
view all the available apps and for information about submitting requests to the
store.</span>
</section>
<section class="section" id="sn-store-rn-secops__section_s5r_1dj_z3b"><h2 id="d292385e55" class="title sectiontitle">Read <span class="ph">Security Operations</span>
documentation in one place</h2>
<p class="p">To read the product documentation for the <span class="ph">ServiceNow</span>
<span class="ph">Security Operations</span> apps on the <span class="ph">ServiceNow Store</span>, navigate to the <a class="xref" href="https://docs.servicenow.com/"><span class="ph">ServiceNow</span> Product Documentation
site</a>. Under the <span class="ph uicontrol">Explore products</span> section, select
<span class="ph uicontrol">Security Operations</span>.</p>
</section>
</div>
<nav role="navigation"><dt class="ullinks"></dt><dd class="ullinks"><ul class="ullinks"><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/sn-store-rn-secops-sir.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-sir.html">ServiceNow Store - Security Incident Response release notes</a><p class="shortdesc">The <span class="ph">ServiceNow Store</span> contains <span class="ph">Security Incident Response</span> products.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/sn-store-rn-secops-shared.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-shared.html">ServiceNow Store - Security Operations Shared apps for release notes</a><p class="shortdesc">The <span class="ph">ServiceNow Store</span> contains <span class="ph">Security Operations</span> apps for both <span class="ph">Security Incident Response</span> and <span class="ph">Vulnerability Management</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/sn-store-rn-secops-vr.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-vr.html">ServiceNow Store - Vulnerability Response release notes</a><p class="shortdesc">The <span class="ph">ServiceNow Store</span> contains <span class="ph">Vulnerability Response</span> products.</p></li></ul></dd></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">ServiceNow Store - Security Operations release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2017-08-30T00:00:00Z",
"Initial upload": "2017-08-30T00:00:00Z",
"Updated on": "2023-03-02T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/11413951",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/11413951",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2017-08-30T11:29:39-07:00",
"DC.date.modified": "2023-03-02",
"DC.format": "HTML5",
"DC.identifier": "sn-store-rn-secops",
"DC.language": null,
"DC.relation": "../../../release-notes/store/sn-store-release-notes.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "The ServiceNow Store contains Security Operations integrations.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/sn-store-rn-secops.html",
"page_key": 11413951,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 937,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 123
},
"related_links": [],
"search_title": null,
"title": "ServiceNow Store - Security Operations release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/sn-store-rn-secops.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/sn-store-rn-secops.html\"><body id=\"sn-store-rn-secops\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"sn-store-rn-secops\" aria-labelledby=\"title_sn-store-rn-secops\">\n <h1 class=\"title topictitle1\" id=\"title_sn-store-rn-secops\"><span class=\"ph\">ServiceNow Store</span> - <span class=\"ph\">Security Operations</span> release notes</h1>\n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">The <span class=\"ph\">ServiceNow Store</span> contains <span class=\"ph\">Security Operations</span> integrations.</p>\n <section class=\"section\">\n <span class=\"ph\">Visit the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a> website to\n view all the available apps and for information about submitting requests to the\n store.</span>\n </section>\n <section class=\"section\" id=\"sn-store-rn-secops__section_s5r_1dj_z3b\"><h2 id=\"d292385e55\" class=\"title sectiontitle\">Read <span class=\"ph\">Security Operations</span>\n documentation in one place</h2>\n \n <p class=\"p\">To read the product documentation for the <span class=\"ph\">ServiceNow</span>\n <span class=\"ph\">Security Operations</span> apps on the <span class=\"ph\">ServiceNow Store</span>, navigate to the <a class=\"xref\" href=\"https://docs.servicenow.com/\"><span class=\"ph\">ServiceNow</span> Product Documentation\n site</a>. Under the <span class=\"ph uicontrol\">Explore products</span> section, select\n <span class=\"ph uicontrol\">Security Operations</span>.</p>\n </section>\n </div>\n<nav role=\"navigation\"><dt class=\"ullinks\"></dt><dd class=\"ullinks\"><ul class=\"ullinks\"><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/sn-store-rn-secops-sir.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-sir.html\">ServiceNow Store - Security Incident Response release notes</a><p class=\"shortdesc\">The <span class=\"ph\">ServiceNow Store</span> contains <span class=\"ph\">Security Incident Response</span> products.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/sn-store-rn-secops-shared.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-shared.html\">ServiceNow Store - Security Operations Shared apps for release notes</a><p class=\"shortdesc\">The <span class=\"ph\">ServiceNow Store</span> contains <span class=\"ph\">Security Operations</span> apps for both <span class=\"ph\">Security Incident Response</span> and <span class=\"ph\">Vulnerability Management</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/sn-store-rn-secops-vr.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-vr.html\">ServiceNow Store - Vulnerability Response release notes</a><p class=\"shortdesc\">The <span class=\"ph\">ServiceNow Store</span> contains <span class=\"ph\">Vulnerability Response</span> products.</p></li></ul></dd></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # ServiceNow Store - Security Operations release notes
The ServiceNow Store contains Security Operations integrations.
Visit the ServiceNow Store website to
view all the available apps and for information about submitting requests to the
store.
## Read Security Operations documentation in one place
To read the product documentation for the ServiceNow
Security Operations apps on the ServiceNow Store, navigate to the ServiceNow Product Documentation
site. Under the Explore products section, select
Security Operations.
| ---
title: ServiceNow Store - Security Operations release notes
description: The ServiceNow Store contains Security Operations integrations.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
---
# ServiceNow Store - Security Operations release notes
The ServiceNow Store contains Security Operations integrations.
Visit the ServiceNow Store website to
view all the available apps and for information about submitting requests to the
store.
## Read Security Operations documentation in one place
To read the product documentation for the ServiceNow
Security Operations apps on the ServiceNow Store, navigate to the ServiceNow Product Documentation
site. Under the Explore products section, select
Security Operations.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-plat-sec-rn-data-discovery.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-plat-sec-rn-data-discovery.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-plat-sec-rn-data-discovery.html | Data Discovery release notes | Version history for the Data Discovery on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - ServiceNow AI Platform Security release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-plat-sec-rn-data-discovery.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-plat-sec-rn-data-discovery.html"><body id="store-plat-sec-rn-data-discovery"><main role="main"><article role="article" class="dita" id="store-plat-sec-rn-data-discovery" aria-labelledby="title_store-plat-sec-rn-data-discovery">
<h1 class="title topictitle1" id="title_store-plat-sec-rn-data-discovery">Data Discovery release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Data Discovery on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-plat-sec-rn-data-discovery__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d128468e56" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 7.0.0 - August 2025</dt>
<dd class="dd"><ul class="ul">
<li class="li">Revamped Data Discovery user interface to improve the Data Discovery experience with intuitive widgets, a streamlined user experience, and a guided setup for first time users</li>
<li class="li">AI/ML based data patterns for intelligent discovery of sensitive data that is already on the platform</li>
<li class="li">Text to generate Regex feature using Now Assist prompts to generate regex to discover sensitive data</li>
<li class="li">Data discovery policies to streamline configurations to discover sensitive data</li>
<li class="li">Additional support for Excel and .CSV files for discovery and reporting of sensitive data from attachments</li>
<li class="li">Full scan and incremental scan support for data discovery jobs</li>
<li class="li">Column-level discovery of sensitive data</li>
</ul></dd>
<dt class="dt dlterm">Version 6.0.2 - July 2025</dt>
<dd class="dd"><ul class="ul">
<li class="li">AI/ML based data patterns for intelligent discovery of sensitive data that doesn't follow a pattern like name, address, etc.</li>
<li class="li">Discovery and reporting of sensitive data from attachments.</li>
</ul></dd>
<dt class="dt dlterm">Version 6.0.1 - February 2025</dt>
<dd class="dd" id="store-plat-sec-rn-data-discovery__latest-store-plat-sec-rn-data-discovery"><ul class="ul">
<li class="li">AI/ML based data patterns for intelligent discovery of sensitive data that doesn't follow a pattern like name, address, etc.</li>
<li class="li">Discovery and reporting of sensitive data from attachments.</li>
</ul></dd>
<dt class="dt dlterm">Version 5.0.1 - August 2024</dt>
<dd class="dd">Data Discovery for Real time, support for journal fields.</dd>
<dt class="dt dlterm">Version 3.0.1 - February 2024</dt>
<dd class="dd"><ul class="ul" id="store-plat-sec-rn-data-discovery__ul_any_sxn_21c">
<li class="li">Data pattern discovery using keywords and keyword proximity</li>
<li class="li">Real time Data Discovery APIs support</li>
</ul></dd>
<dt class="dt dlterm">Version 2.0.0 - November 2023</dt>
<dd class="dd"><ul class="ul">
<li class="li">New:<ul class="ul" id="store-plat-sec-rn-data-discovery__ul_rkz_5pf_2zb">
<li class="li">Full scan on the targeted tables.</li>
<li class="li">Anonymization of users by group</li>
<li class="li">Consolidate findings</li>
</ul></li>
<li class="li">Changed:<ul class="ul" id="store-plat-sec-rn-data-discovery__ul_zzm_vpf_2zb">
<li class="li">Users can now select a start date for data discovery jobs</li>
<li class="li">Bug fixes</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 1.0.0 - May 2023</dt>
<dd class="dd"><p class="p">Data Discovery gives you the ability to discover sensitive data using out-of-the-box data patterns or by creating custom regex patterns to act on: For example, to classify, report, or view. It provides sensitive data with
visibility and cataloging which is an essential first step towards preventing data loss or exposure. This enables organizations to implement appropriate security measures and increase their security posture.</p></dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - ServiceNow AI Platform Security release notes",
"topic_id": "release-notes/store/platform-security/store-rn-plat-sec.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-security/store-rn-plat-sec.html\">ServiceNow Store - ServiceNow AI Platform Security release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Data Discovery release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2023-05-04T12:14:14.747977Z",
"Updated on": "2025-07-31T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/40397373",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/40397373",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2025-07-31",
"DC.format": "HTML5",
"DC.identifier": "store-plat-sec-rn-data-discovery",
"DC.language": null,
"DC.relation": "../../../release-notes/store/platform-security/store-rn-plat-sec.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Data Discovery on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-plat-sec-rn-data-discovery.html",
"page_key": 40397373,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 2231,
"img_count": 0,
"read_time": 2,
"video_links": [
""
],
"word_count": 333
},
"related_links": [],
"search_title": null,
"title": "Data Discovery release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-plat-sec-rn-data-discovery.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-plat-sec-rn-data-discovery.html\"><body id=\"store-plat-sec-rn-data-discovery\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-plat-sec-rn-data-discovery\" aria-labelledby=\"title_store-plat-sec-rn-data-discovery\">\n <h1 class=\"title topictitle1\" id=\"title_store-plat-sec-rn-data-discovery\">Data Discovery release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the Data Discovery on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\"><div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-plat-sec-rn-data-discovery__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div></div>\n </section>\n <section class=\"section\"><h2 id=\"d128468e56\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 7.0.0 - August 2025</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">Revamped Data Discovery user interface to improve the Data Discovery experience with intuitive widgets, a streamlined user experience, and a guided setup for first time users</li>\n <li class=\"li\">AI/ML based data patterns for intelligent discovery of sensitive data that is already on the platform</li>\n <li class=\"li\">Text to generate Regex feature using Now Assist prompts to generate regex to discover sensitive data</li>\n <li class=\"li\">Data discovery policies to streamline configurations to discover sensitive data</li>\n <li class=\"li\">Additional support for Excel and .CSV files for discovery and reporting of sensitive data from attachments</li>\n <li class=\"li\">Full scan and incremental scan support for data discovery jobs</li>\n <li class=\"li\">Column-level discovery of sensitive data</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 6.0.2 - July 2025</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">AI/ML based data patterns for intelligent discovery of sensitive data that doesn't follow a pattern like name, address, etc.</li>\n <li class=\"li\">Discovery and reporting of sensitive data from attachments.</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 6.0.1 - February 2025</dt>\n <dd class=\"dd\" id=\"store-plat-sec-rn-data-discovery__latest-store-plat-sec-rn-data-discovery\"><ul class=\"ul\">\n <li class=\"li\">AI/ML based data patterns for intelligent discovery of sensitive data that doesn't follow a pattern like name, address, etc.</li>\n <li class=\"li\">Discovery and reporting of sensitive data from attachments.</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 5.0.1 - August 2024</dt>\n <dd class=\"dd\">Data Discovery for Real time, support for journal fields.</dd>\n \n \n <dt class=\"dt dlterm\">Version 3.0.1 - February 2024</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-plat-sec-rn-data-discovery__ul_any_sxn_21c\">\n <li class=\"li\">Data pattern discovery using keywords and keyword proximity</li>\n <li class=\"li\">Real time Data Discovery APIs support</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.0 - November 2023</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-plat-sec-rn-data-discovery__ul_rkz_5pf_2zb\">\n <li class=\"li\">Full scan on the targeted tables.</li>\n <li class=\"li\">Anonymization of users by group</li>\n <li class=\"li\">Consolidate findings</li>\n </ul></li>\n <li class=\"li\">Changed:<ul class=\"ul\" id=\"store-plat-sec-rn-data-discovery__ul_zzm_vpf_2zb\">\n <li class=\"li\">Users can now select a start date for data discovery jobs</li>\n <li class=\"li\">Bug fixes</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.0 - May 2023</dt>\n <dd class=\"dd\"><p class=\"p\">Data Discovery gives you the ability to discover sensitive data using out-of-the-box data patterns or by creating custom regex patterns to act on: For example, to classify, report, or view. It provides sensitive data with\n visibility and cataloging which is an essential first step towards preventing data loss or exposure. This enables organizations to implement appropriate security measures and increase their security posture.</p></dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Data Discovery release notes
Version history for the Data Discovery on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 7.0.0 - August 2025
* Revamped Data Discovery user interface to improve the Data Discovery experience with intuitive widgets, a streamlined user experience, and a guided setup for first time users
* AI/ML based data patterns for intelligent discovery of sensitive data that is already on the platform
* Text to generate Regex feature using Now Assist prompts to generate regex to discover sensitive data
* Data discovery policies to streamline configurations to discover sensitive data
* Additional support for Excel and .CSV files for discovery and reporting of sensitive data from attachments
* Full scan and incremental scan support for data discovery jobs
* Column-level discovery of sensitive data
#### Version 6.0.2 - July 2025
* AI/ML based data patterns for intelligent discovery of sensitive data that doesn't follow a pattern like name, address, etc.
* Discovery and reporting of sensitive data from attachments.
#### Version 6.0.1 - February 2025
* AI/ML based data patterns for intelligent discovery of sensitive data that doesn't follow a pattern like name, address, etc.
* Discovery and reporting of sensitive data from attachments.
#### Version 5.0.1 - August 2024
Data Discovery for Real time, support for journal fields.
#### Version 3.0.1 - February 2024
* Data pattern discovery using keywords and keyword proximity
* Real time Data Discovery APIs support
#### Version 2.0.0 - November 2023
* New:
+ Full scan on the targeted tables.
+ Anonymization of users by group
+ Consolidate findings
* Changed:
+ Users can now select a start date for data discovery jobs
+ Bug fixes
#### Version 1.0.0 - May 2023
Data Discovery gives you the ability to discover sensitive data using out-of-the-box data patterns or by creating custom regex patterns to act on: For example, to classify, report, or view. It provides sensitive data with
visibility and cataloging which is an essential first step towards preventing data loss or exposure. This enables organizations to implement appropriate security measures and increase their security posture.
| ---
title: Data Discovery release notes
description: Version history for the Data Discovery on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - ServiceNow AI Platform Security release notes
---
# Data Discovery release notes
Version history for the Data Discovery on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 7.0.0 - August 2025
* Revamped Data Discovery user interface to improve the Data Discovery experience with intuitive widgets, a streamlined user experience, and a guided setup for first time users
* AI/ML based data patterns for intelligent discovery of sensitive data that is already on the platform
* Text to generate Regex feature using Now Assist prompts to generate regex to discover sensitive data
* Data discovery policies to streamline configurations to discover sensitive data
* Additional support for Excel and .CSV files for discovery and reporting of sensitive data from attachments
* Full scan and incremental scan support for data discovery jobs
* Column-level discovery of sensitive data
#### Version 6.0.2 - July 2025
* AI/ML based data patterns for intelligent discovery of sensitive data that doesn't follow a pattern like name, address, etc.
* Discovery and reporting of sensitive data from attachments.
#### Version 6.0.1 - February 2025
* AI/ML based data patterns for intelligent discovery of sensitive data that doesn't follow a pattern like name, address, etc.
* Discovery and reporting of sensitive data from attachments.
#### Version 5.0.1 - August 2024
Data Discovery for Real time, support for journal fields.
#### Version 3.0.1 - February 2024
* Data pattern discovery using keywords and keyword proximity
* Real time Data Discovery APIs support
#### Version 2.0.0 - November 2023
* New:
+ Full scan on the targeted tables.
+ Anonymization of users by group
+ Consolidate findings
* Changed:
+ Users can now select a start date for data discovery jobs
+ Bug fixes
#### Version 1.0.0 - May 2023
Data Discovery gives you the ability to discover sensitive data using out-of-the-box data patterns or by creating custom regex patterns to act on: For example, to classify, report, or view. It provides sensitive data with
visibility and cataloging which is an essential first step towards preventing data loss or exposure. This enables organizations to implement appropriate security measures and increase their security posture.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-plat-sec-rn-data-privacy.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-plat-sec-rn-data-privacy.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-plat-sec-rn-data-privacy.html | Data Privacy release notes | Version history for the Data Privacy application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - ServiceNow AI Platform Security release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-plat-sec-rn-data-privacy.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-plat-sec-rn-data-privacy.html"><body id="store-plat-sec-rn-data-privacy"><main role="main"><article role="article" class="dita" id="store-plat-sec-rn-data-privacy" aria-labelledby="title_store-plat-sec-rn-data-privacy">
<h1 class="title topictitle1" id="title_store-plat-sec-rn-data-privacy">Data Privacy release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Data Privacy application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-plat-sec-rn-data-privacy__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d190399e56" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 7.0.0 - August 2025</dt>
<dd class="dd"><ul class="ul">
<li class="li">Detect and mask sensitive data during agent and requester conversations using Data Privacy for Virtual Agent</li>
<li class="li">AI/ML based data patterns for intelligent anonymization of sensitive data that is already on the platform</li>
<li class="li">Recurring data anonymization jobs</li>
<li class="li">Error logging to track and triage errors from anonymization jobs</li>
<li class="li">Anonymization of encrypted fields</li>
</ul></dd>
<dt class="dt dlterm">Version 6.0.0 - February 2025</dt>
<dd class="dd" id="store-plat-sec-rn-data-privacy__latest-store-plat-sec-rn-data-privacy">View anonymized journal fields in Classic UI.</dd>
<dt class="dt dlterm">Version 5.0.1 - August 2024</dt>
<dd class="dd">Data Privacy for real time, support for journal fields.</dd>
<dt class="dt dlterm">Version 3.0.1 - February 2024</dt>
<dd class="dd"><ul class="ul" id="store-plat-sec-rn-data-privacy__ul_b1p_rxn_21c">
<li class="li">Data pattern anonymization</li>
<li class="li">Real time Anonymization APIs support</li>
</ul></dd>
<dt class="dt dlterm">Version 2.0.0 - November 2023</dt>
<dd class="dd">New: Ability to pick groups for user data anonymization to support Right to be forgotten use case.</dd>
<dt class="dt dlterm">Version 1.0.0 - February 2023</dt>
<dd class="dd">Provides organizations the ability to classify and anonymize sensitive data in production and sub-production environments based on various global, regional, and industry data privacy
regulations.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - ServiceNow AI Platform Security release notes",
"topic_id": "release-notes/store/platform-security/store-rn-plat-sec.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-security/store-rn-plat-sec.html\">ServiceNow Store - ServiceNow AI Platform Security release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Data Privacy release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2023-02-02T06:01:44.601857Z",
"Updated on": "2025-07-31T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/38732796",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/38732796",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2025-07-31T16:22:15-08:00",
"DC.format": "HTML5",
"DC.identifier": "store-plat-sec-rn-data-privacy",
"DC.language": null,
"DC.relation": "../../../release-notes/store/platform-security/store-rn-plat-sec.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Data Privacy application on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-plat-sec-rn-data-privacy.html",
"page_key": 38732796,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 1233,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 178
},
"related_links": [],
"search_title": null,
"title": "Data Privacy release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-plat-sec-rn-data-privacy.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-plat-sec-rn-data-privacy.html\"><body id=\"store-plat-sec-rn-data-privacy\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-plat-sec-rn-data-privacy\" aria-labelledby=\"title_store-plat-sec-rn-data-privacy\">\n <h1 class=\"title topictitle1\" id=\"title_store-plat-sec-rn-data-privacy\">Data Privacy release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the Data Privacy application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\"><div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-plat-sec-rn-data-privacy__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div></div>\n </section>\n <section class=\"section\"><h2 id=\"d190399e56\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 7.0.0 - August 2025</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">Detect and mask sensitive data during agent and requester conversations using Data Privacy for Virtual Agent</li>\n <li class=\"li\">AI/ML based data patterns for intelligent anonymization of sensitive data that is already on the platform</li>\n <li class=\"li\">Recurring data anonymization jobs</li>\n <li class=\"li\">Error logging to track and triage errors from anonymization jobs</li>\n <li class=\"li\">Anonymization of encrypted fields</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 6.0.0 - February 2025</dt>\n <dd class=\"dd\" id=\"store-plat-sec-rn-data-privacy__latest-store-plat-sec-rn-data-privacy\">View anonymized journal fields in Classic UI.</dd>\n \n \n <dt class=\"dt dlterm\">Version 5.0.1 - August 2024</dt>\n <dd class=\"dd\">Data Privacy for real time, support for journal fields.</dd>\n \n \n <dt class=\"dt dlterm\">Version 3.0.1 - February 2024</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-plat-sec-rn-data-privacy__ul_b1p_rxn_21c\">\n <li class=\"li\">Data pattern anonymization</li>\n <li class=\"li\">Real time Anonymization APIs support</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.0 - November 2023</dt>\n <dd class=\"dd\">New: Ability to pick groups for user data anonymization to support Right to be forgotten use case.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.0 - February 2023</dt>\n <dd class=\"dd\">Provides organizations the ability to classify and anonymize sensitive data in production and sub-production environments based on various global, regional, and industry data privacy\n regulations.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Data Privacy release notes
Version history for the Data Privacy application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 7.0.0 - August 2025
* Detect and mask sensitive data during agent and requester conversations using Data Privacy for Virtual Agent
* AI/ML based data patterns for intelligent anonymization of sensitive data that is already on the platform
* Recurring data anonymization jobs
* Error logging to track and triage errors from anonymization jobs
* Anonymization of encrypted fields
#### Version 6.0.0 - February 2025
View anonymized journal fields in Classic UI.
#### Version 5.0.1 - August 2024
Data Privacy for real time, support for journal fields.
#### Version 3.0.1 - February 2024
* Data pattern anonymization
* Real time Anonymization APIs support
#### Version 2.0.0 - November 2023
New: Ability to pick groups for user data anonymization to support Right to be forgotten use case.
#### Version 1.0.0 - February 2023
Provides organizations the ability to classify and anonymize sensitive data in production and sub-production environments based on various global, regional, and industry data privacy
regulations.
| ---
title: Data Privacy release notes
description: Version history for the Data Privacy application on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - ServiceNow AI Platform Security release notes
---
# Data Privacy release notes
Version history for the Data Privacy application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 7.0.0 - August 2025
* Detect and mask sensitive data during agent and requester conversations using Data Privacy for Virtual Agent
* AI/ML based data patterns for intelligent anonymization of sensitive data that is already on the platform
* Recurring data anonymization jobs
* Error logging to track and triage errors from anonymization jobs
* Anonymization of encrypted fields
#### Version 6.0.0 - February 2025
View anonymized journal fields in Classic UI.
#### Version 5.0.1 - August 2024
Data Privacy for real time, support for journal fields.
#### Version 3.0.1 - February 2024
* Data pattern anonymization
* Real time Anonymization APIs support
#### Version 2.0.0 - November 2023
New: Ability to pick groups for user data anonymization to support Right to be forgotten use case.
#### Version 1.0.0 - February 2023
Provides organizations the ability to classify and anonymize sensitive data in production and sub-production environments based on various global, regional, and industry data privacy
regulations.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-plat-sec-rn-security-center.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-plat-sec-rn-security-center.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-plat-sec-rn-security-center.html | Security Center release notes | Version history for the Security Center on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - ServiceNow AI Platform Security release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-plat-sec-rn-security-center.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-plat-sec-rn-security-center.html"><body id="store-plat-sec-rn-security-center"><main role="main"><article role="article" class="dita" id="store-plat-sec-rn-security-center" aria-labelledby="title_store-plat-sec-rn-security-center">
<h1 class="title topictitle1" id="title_store-plat-sec-rn-security-center">Security Center release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Security Center on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-plat-sec-rn-security-center__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d622467e56" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 3.1.2 - August 2025</dt>
<dd class="dd"><ul class="ul">
<li class="li">Improved: New Identity and Access Management (IAM) tools featured on Security Center. Use the new IAM section in Security Center to access IAM tools such as Machine Identity manager, Access Analyzer, and Scripting
Governance.</li>
<li class="li">Updated: Bug fixes</li>
</ul></dd>
<dt class="dt dlterm">Version 3.0.5 - June 2025</dt>
<dd class="dd" id="store-plat-sec-rn-security-center__latest-store-plat-sec-rn-security-center"><ul class="ul">
<li class="li">New:<ul class="ul">
<li class="li">Security Tasks allows administrators to create, prioritize, delegate and monitor progress for platform security tasks, in a unified dashboard, that are either automatically generated by the platform or manually
created.</li>
<li class="li">Embedded videos to provide an easier way to learn how to best leverage key tools and navigate the user experiences.</li>
</ul>
</li>
<li class="li">Improved:<ul class="ul">
<li class="li">Improved tools overview pages for a consistent experience and easy access to common filtering options.</li>
<li class="li">Support Next Experience UI themes which allows to configure the variables for colors, shapes, fonts, and other aspects of the user experience.</li>
</ul>
</li>
<li class="li">Updated:<ul class="ul">
<li class="li">Updates to the Security Hardening tool to the latest Instance Security Hardening Settings V6.</li>
<li class="li">Bug fixes.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 2.1.2 - June 2025</dt>
<dd class="dd">Bug fixes.</dd>
<dt class="dt dlterm">Version 1.6.3 - June 2025</dt>
<dd class="dd">Only minor bugs were addressed in this release.</dd>
<dt class="dt dlterm">Version 3.0.2 - May 2025</dt>
<dd class="dd"><ul class="ul">
<li class="li">New:<ul class="ul">
<li class="li">Security Tasks allows administrators to create, prioritize, delegate and monitor progress for platform security tasks, in a unified dashboard, that are either automatically generated by the platform or manually
created.</li>
<li class="li">Embedded videos to provide an easier way to learn how to best leverage key tools and navigate the user experiences.</li>
</ul>
</li>
<li class="li">Improved:<ul class="ul">
<li class="li">Improved tools overview pages for a consistent experience and easy access to common filtering options.</li>
<li class="li">Support Next Experience UI themes which allows to configure the variables for colors, shapes, fonts, and other aspects of the user experience.</li>
</ul>
</li>
<li class="li">Updated: Updates to the Security Hardening tool to the latest Instance Security Hardening Settings V6.</li>
</ul></dd>
<dt class="dt dlterm">Version 2.1.1 - April 2025</dt>
<dd class="dd">Bug fixes.</dd>
<dt class="dt dlterm">Version 2.1.0 - February 2025</dt>
<dd class="dd">
<ul class="ul" id="store-plat-sec-rn-security-center__ul_i1z_bdn_zdc">
<li class="li">Update the Scanner tool's Auditor suite with additional scan checks.</li>
<li class="li">Adding 6 new Best Practices.</li>
<li class="li">Bug fixes and improvements.</li>
</ul></dd>
<dt class="dt dlterm">Version 1.6.2 - January 2025</dt>
<dd class="dd">Only minor bugs were addressed in this release.</dd>
<dt class="dt dlterm">Version 2.0.4 - December 2024</dt>
<dd class="dd">Fix upgrade issue introduced from new fixscript.</dd>
<dt class="dt dlterm">Version 2.0.1 - November 2024</dt>
<dd class="dd"><ul class="ul">
<li class="li">Changed:<ul class="ul">
<li class="li">Improved navigation and user experience: <ul class="ul">
<li class="li">New Home page integrated in the new Admin Center navigation</li>
<li class="li">Three new pages that provides summary information for the three key security tasks with their own navigation to relevant tools: <ul class="ul">
<li class="li">Security Posture</li>
<li class="li">Security Configuration</li>
<li class="li">Security Monitoring</li>
</ul>
</li>
</ul>
</li>
<li class="li">Added new security scan suite Security Controls Activation <ul class="ul">
<li class="li">Review security controls that were recently released</li>
</ul>
</li>
<li class="li">Updated Security Hardening tool with the latest Instance Security Hardening Settings baseline v5.0</li>
</ul>
</li>
</ul></dd>
<dt class="dt dlterm">Version 1.6.1 - November 2024</dt>
<dd class="dd">
<ul class="ul" id="store-plat-sec-rn-security-center__ul_shx_cyb_1dc">
<li class="li">New features:<ul class="ul" id="store-plat-sec-rn-security-center__ul_grd_2yb_1dc">
<li class="li">Security Banner Announcements - Helps admin to view urgent security issues sent from Servicenow.</li>
<li class="li">Multi-instance Security posture dashboard & Single-instance Security posture dashboard: Helps admin to view their production environment and be able to view security posture information across that production
instance and its subprod instances to quickly and easily understand their environment overall security posture.</li>
<li class="li">Security Event Notifications - Helps admin to get notified when an indicative of a potential risky security events occurs.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 1.6.0 - August 2024</dt>
<dd class="dd">
<ul class="ul" id="store-plat-sec-rn-security-center__ul_myp_tn4_ccc">
<li class="li">New:<ul class="ul" id="store-plat-sec-rn-security-center__ul_bgs_5n4_ccc">
<li class="li">Security Banner Announcements - Helps admin to view urgent security issues sent from ServiceNow.</li>
<li class="li">Multi-instance Security posture dashboard & Single-instance Security posture dashboard: Helps admin to view their production environment and be able to view security posture information across that production
instance and its subprod instances to quickly and easily understand their environment overall security posture.</li>
<li class="li">Security Event Notifications - Helps admin to get notified when an indicative of a potential risky security events occurs.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 1.5.4 - July 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New Features:<ul class="ul" id="store-plat-sec-rn-security-center__ul_hyg_zdn_zbc">
<li class="li">Platform Security Best Practices manager V1 - Helps admin complete their configuration tasks effectively and efficiently by providing them a tool that organizes the many tasks involved in instance security
configuration and allows them to keep track of the progress.</li>
<li class="li">Implement AppSec Security Hardening Baseline V4.</li>
<li class="li">Navigation improvements between Admin Center and Security Center.</li>
</ul></li>
<li class="li">System requirements: Min. supported version: Washington DC</li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.5.3 - May 2024</dt>
<dd class="dd"><ul class="ul">
<li class="li">New Features:<ul class="ul" id="store-plat-sec-rn-security-center__ul_f3c_p5w_1bc">
<li class="li">Platform Security Best Practices manager V1 - Helps admin complete their configuration tasks effectively and efficiently by providing them a tool that organizes the many tasks involved in instance security
configuration and allows them to keep track of the progress.</li>
<li class="li">Implement AppSec Security Hardening Baseline V4.</li>
<li class="li">Navigation improvements between Admin Center and Security Center.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 1.4.0 - February 2024</dt>
<dd class="dd">Minor fixes.</dd>
<dt class="dt dlterm">Version 1.3.4 - January 2024</dt>
<dd class="dd"><ul class="ul">
<li class="li">Added support for the Washington family release.</li>
<li class="li">Some minor fixes.</li>
</ul></dd>
<dt class="dt dlterm">Version 1.3.2 - November 2023</dt>
<dd class="dd"><ul class="ul">
<li class="li">New: Added 42 new settings</li>
<li class="li">Changed: <ul class="ul">
<li class="li">CVSS score change for following settings: <ul class="ul">
<li class="li">Enable Account Recovery</li>
<li class="li">Enable Updated Version of Multi SSO Plugin</li>
</ul></li>
<li class="li">Settings compliance status change for following settings: <ul class="ul">
<li class="li">Set Minimal Password Length</li>
<li class="li">Enable Email OTP for Multi-Factor Authentication</li>
<li class="li">Disallow Infected Files Download</li>
</ul></li>
</ul></li>
<li class="li">Fixed: Pre-existing issues within security center</li>
</ul></dd>
<dt class="dt dlterm">Version 1.2.0 - August 2023</dt>
<dd class="dd">New: Metrics Tool added 'Adaptive Authentication' metrics category and metrics.</dd>
<dt class="dt dlterm">Version 1.1.11 - July 2023</dt>
<dd class="dd">Fixed:<ol class="ol" id="store-plat-sec-rn-security-center__ol_qgg_fjj_1yb">
<li class="li">Removed 'Block Direct Inserts to MID ECC Queue for Code Signing Requirement' setting.</li>
<li class="li">Fixed Postgres DB syntax error warnings.</li>
</ol></dd>
<dt class="dt dlterm">Version 1.1.9 - May 2023</dt>
<dd class="dd"><p class="p">ServiceNow Security Center is an application that consists of a set of purpose-built tools designed to help organizations maintain the security of their ServiceNow deployments. Using Security Center, organizations can improve
their security posture, strengthen their compliance levels, and do so with a seamless user experience.</p></dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - ServiceNow AI Platform Security release notes",
"topic_id": "release-notes/store/platform-security/store-rn-plat-sec.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-security/store-rn-plat-sec.html\">ServiceNow Store - ServiceNow AI Platform Security release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Security Center release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2023-05-04T12:14:14.747977Z",
"Updated on": "2025-07-31T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/40397376",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/40397376",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2025-07-31",
"DC.format": "HTML5",
"DC.identifier": "store-plat-sec-rn-security-center",
"DC.language": null,
"DC.relation": "../../../release-notes/store/platform-security/store-rn-plat-sec.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Security Center on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-plat-sec-rn-security-center.html",
"page_key": 40397376,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 6328,
"img_count": 0,
"read_time": 4,
"video_links": [
""
],
"word_count": 903
},
"related_links": [],
"search_title": null,
"title": "Security Center release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-plat-sec-rn-security-center.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-plat-sec-rn-security-center.html\"><body id=\"store-plat-sec-rn-security-center\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-plat-sec-rn-security-center\" aria-labelledby=\"title_store-plat-sec-rn-security-center\">\n <h1 class=\"title topictitle1\" id=\"title_store-plat-sec-rn-security-center\">Security Center release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the Security Center on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\"><div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-plat-sec-rn-security-center__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div></div>\n </section>\n <section class=\"section\"><h2 id=\"d622467e56\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 3.1.2 - August 2025</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">Improved: New Identity and Access Management (IAM) tools featured on Security Center. Use the new IAM section in Security Center to access IAM tools such as Machine Identity manager, Access Analyzer, and Scripting\n Governance.</li>\n <li class=\"li\">Updated: Bug fixes</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 3.0.5 - June 2025</dt>\n <dd class=\"dd\" id=\"store-plat-sec-rn-security-center__latest-store-plat-sec-rn-security-center\"><ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\">\n <li class=\"li\">Security Tasks allows administrators to create, prioritize, delegate and monitor progress for platform security tasks, in a unified dashboard, that are either automatically generated by the platform or manually\n created.</li>\n <li class=\"li\">Embedded videos to provide an easier way to learn how to best leverage key tools and navigate the user experiences.</li>\n </ul>\n </li>\n <li class=\"li\">Improved:<ul class=\"ul\">\n <li class=\"li\">Improved tools overview pages for a consistent experience and easy access to common filtering options.</li>\n <li class=\"li\">Support Next Experience UI themes which allows to configure the variables for colors, shapes, fonts, and other aspects of the user experience.</li>\n </ul>\n </li>\n <li class=\"li\">Updated:<ul class=\"ul\">\n <li class=\"li\">Updates to the Security Hardening tool to the latest Instance Security Hardening Settings V6.</li>\n <li class=\"li\">Bug fixes.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 2.1.2 - June 2025</dt>\n <dd class=\"dd\">Bug fixes.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.6.3 - June 2025</dt>\n <dd class=\"dd\">Only minor bugs were addressed in this release.</dd>\n \n \n <dt class=\"dt dlterm\">Version 3.0.2 - May 2025</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\">\n <li class=\"li\">Security Tasks allows administrators to create, prioritize, delegate and monitor progress for platform security tasks, in a unified dashboard, that are either automatically generated by the platform or manually\n created.</li>\n <li class=\"li\">Embedded videos to provide an easier way to learn how to best leverage key tools and navigate the user experiences.</li>\n </ul>\n </li>\n <li class=\"li\">Improved:<ul class=\"ul\">\n <li class=\"li\">Improved tools overview pages for a consistent experience and easy access to common filtering options.</li>\n <li class=\"li\">Support Next Experience UI themes which allows to configure the variables for colors, shapes, fonts, and other aspects of the user experience.</li>\n </ul>\n </li>\n <li class=\"li\">Updated: Updates to the Security Hardening tool to the latest Instance Security Hardening Settings V6.</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 2.1.1 - April 2025</dt>\n <dd class=\"dd\">Bug fixes.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.1.0 - February 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-plat-sec-rn-security-center__ul_i1z_bdn_zdc\">\n <li class=\"li\">Update the Scanner tool's Auditor suite with additional scan checks.</li>\n <li class=\"li\">Adding 6 new Best Practices.</li>\n <li class=\"li\">Bug fixes and improvements.</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 1.6.2 - January 2025</dt>\n <dd class=\"dd\">Only minor bugs were addressed in this release.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.4 - December 2024</dt>\n <dd class=\"dd\">Fix upgrade issue introduced from new fixscript.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.1 - November 2024</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">Changed:<ul class=\"ul\">\n <li class=\"li\">Improved navigation and user experience: <ul class=\"ul\">\n <li class=\"li\">New Home page integrated in the new Admin Center navigation</li>\n <li class=\"li\">Three new pages that provides summary information for the three key security tasks with their own navigation to relevant tools: <ul class=\"ul\">\n <li class=\"li\">Security Posture</li>\n <li class=\"li\">Security Configuration</li>\n <li class=\"li\">Security Monitoring</li>\n </ul>\n </li>\n </ul>\n </li>\n <li class=\"li\">Added new security scan suite Security Controls Activation <ul class=\"ul\">\n <li class=\"li\">Review security controls that were recently released</li>\n </ul>\n </li>\n <li class=\"li\">Updated Security Hardening tool with the latest Instance Security Hardening Settings baseline v5.0</li>\n </ul>\n </li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 1.6.1 - November 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-plat-sec-rn-security-center__ul_shx_cyb_1dc\">\n <li class=\"li\">New features:<ul class=\"ul\" id=\"store-plat-sec-rn-security-center__ul_grd_2yb_1dc\">\n <li class=\"li\">Security Banner Announcements - Helps admin to view urgent security issues sent from Servicenow.</li>\n <li class=\"li\">Multi-instance Security posture dashboard & Single-instance Security posture dashboard: Helps admin to view their production environment and be able to view security posture information across that production\n instance and its subprod instances to quickly and easily understand their environment overall security posture.</li>\n <li class=\"li\">Security Event Notifications - Helps admin to get notified when an indicative of a potential risky security events occurs.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 1.6.0 - August 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-plat-sec-rn-security-center__ul_myp_tn4_ccc\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-plat-sec-rn-security-center__ul_bgs_5n4_ccc\">\n <li class=\"li\">Security Banner Announcements - Helps admin to view urgent security issues sent from ServiceNow.</li>\n <li class=\"li\">Multi-instance Security posture dashboard & Single-instance Security posture dashboard: Helps admin to view their production environment and be able to view security posture information across that production\n instance and its subprod instances to quickly and easily understand their environment overall security posture.</li>\n <li class=\"li\">Security Event Notifications - Helps admin to get notified when an indicative of a potential risky security events occurs.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 1.5.4 - July 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New Features:<ul class=\"ul\" id=\"store-plat-sec-rn-security-center__ul_hyg_zdn_zbc\">\n <li class=\"li\">Platform Security Best Practices manager V1 - Helps admin complete their configuration tasks effectively and efficiently by providing them a tool that organizes the many tasks involved in instance security\n configuration and allows them to keep track of the progress.</li>\n <li class=\"li\">Implement AppSec Security Hardening Baseline V4.</li>\n <li class=\"li\">Navigation improvements between Admin Center and Security Center.</li>\n </ul></li>\n <li class=\"li\">System requirements: Min. supported version: Washington DC</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.5.3 - May 2024</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">New Features:<ul class=\"ul\" id=\"store-plat-sec-rn-security-center__ul_f3c_p5w_1bc\">\n <li class=\"li\">Platform Security Best Practices manager V1 - Helps admin complete their configuration tasks effectively and efficiently by providing them a tool that organizes the many tasks involved in instance security\n configuration and allows them to keep track of the progress.</li>\n <li class=\"li\">Implement AppSec Security Hardening Baseline V4.</li>\n <li class=\"li\">Navigation improvements between Admin Center and Security Center.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 1.4.0 - February 2024</dt>\n <dd class=\"dd\">Minor fixes.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.3.4 - January 2024</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">Added support for the Washington family release.</li>\n <li class=\"li\">Some minor fixes.</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 1.3.2 - November 2023</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">New: Added 42 new settings</li>\n <li class=\"li\">Changed: <ul class=\"ul\">\n <li class=\"li\">CVSS score change for following settings: <ul class=\"ul\">\n <li class=\"li\">Enable Account Recovery</li>\n <li class=\"li\">Enable Updated Version of Multi SSO Plugin</li>\n </ul></li>\n <li class=\"li\">Settings compliance status change for following settings: <ul class=\"ul\">\n <li class=\"li\">Set Minimal Password Length</li>\n <li class=\"li\">Enable Email OTP for Multi-Factor Authentication</li>\n <li class=\"li\">Disallow Infected Files Download</li>\n </ul></li>\n </ul></li>\n <li class=\"li\">Fixed: Pre-existing issues within security center</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 1.2.0 - August 2023</dt>\n <dd class=\"dd\">New: Metrics Tool added 'Adaptive Authentication' metrics category and metrics.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.11 - July 2023</dt>\n <dd class=\"dd\">Fixed:<ol class=\"ol\" id=\"store-plat-sec-rn-security-center__ol_qgg_fjj_1yb\">\n <li class=\"li\">Removed 'Block Direct Inserts to MID ECC Queue for Code Signing Requirement' setting.</li>\n <li class=\"li\">Fixed Postgres DB syntax error warnings.</li>\n </ol></dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.9 - May 2023</dt>\n <dd class=\"dd\"><p class=\"p\">ServiceNow Security Center is an application that consists of a set of purpose-built tools designed to help organizations maintain the security of their ServiceNow deployments. Using Security Center, organizations can improve\n their security posture, strengthen their compliance levels, and do so with a seamless user experience.</p></dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Security Center release notes
Version history for the Security Center on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 3.1.2 - August 2025
* Improved: New Identity and Access Management (IAM) tools featured on Security Center. Use the new IAM section in Security Center to access IAM tools such as Machine Identity manager, Access Analyzer, and Scripting
Governance.
* Updated: Bug fixes
#### Version 3.0.5 - June 2025
* New:
+ Security Tasks allows administrators to create, prioritize, delegate and monitor progress for platform security tasks, in a unified dashboard, that are either automatically generated by the platform or manually
created.
+ Embedded videos to provide an easier way to learn how to best leverage key tools and navigate the user experiences.
* Improved:
+ Improved tools overview pages for a consistent experience and easy access to common filtering options.
+ Support Next Experience UI themes which allows to configure the variables for colors, shapes, fonts, and other aspects of the user experience.
* Updated:
+ Updates to the Security Hardening tool to the latest Instance Security Hardening Settings V6.
+ Bug fixes.
#### Version 2.1.2 - June 2025
Bug fixes.
#### Version 1.6.3 - June 2025
Only minor bugs were addressed in this release.
#### Version 3.0.2 - May 2025
* New:
+ Security Tasks allows administrators to create, prioritize, delegate and monitor progress for platform security tasks, in a unified dashboard, that are either automatically generated by the platform or manually
created.
+ Embedded videos to provide an easier way to learn how to best leverage key tools and navigate the user experiences.
* Improved:
+ Improved tools overview pages for a consistent experience and easy access to common filtering options.
+ Support Next Experience UI themes which allows to configure the variables for colors, shapes, fonts, and other aspects of the user experience.
* Updated: Updates to the Security Hardening tool to the latest Instance Security Hardening Settings V6.
#### Version 2.1.1 - April 2025
Bug fixes.
#### Version 2.1.0 - February 2025
* Update the Scanner tool's Auditor suite with additional scan checks.
* Adding 6 new Best Practices.
* Bug fixes and improvements.
#### Version 1.6.2 - January 2025
Only minor bugs were addressed in this release.
#### Version 2.0.4 - December 2024
Fix upgrade issue introduced from new fixscript.
#### Version 2.0.1 - November 2024
* Changed:
+ Improved navigation and user experience:
- New Home page integrated in the new Admin Center navigation
- Three new pages that provides summary information for the three key security tasks with their own navigation to relevant tools:
* Security Posture
* Security Configuration
* Security Monitoring
+ Added new security scan suite Security Controls Activation
- Review security controls that were recently released
+ Updated Security Hardening tool with the latest Instance Security Hardening Settings baseline v5.0
#### Version 1.6.1 - November 2024
* New features:
+ Security Banner Announcements - Helps admin to view urgent security issues sent from Servicenow.
+ Multi-instance Security posture dashboard & Single-instance Security posture dashboard: Helps admin to view their production environment and be able to view security posture information across that production
instance and its subprod instances to quickly and easily understand their environment overall security posture.
+ Security Event Notifications - Helps admin to get notified when an indicative of a potential risky security events occurs.
#### Version 1.6.0 - August 2024
* New:
+ Security Banner Announcements - Helps admin to view urgent security issues sent from ServiceNow.
+ Multi-instance Security posture dashboard & Single-instance Security posture dashboard: Helps admin to view their production environment and be able to view security posture information across that production
instance and its subprod instances to quickly and easily understand their environment overall security posture.
+ Security Event Notifications - Helps admin to get notified when an indicative of a potential risky security events occurs.
#### Version 1.5.4 - July 2024
* New Features:
+ Platform Security Best Practices manager V1 - Helps admin complete their configuration tasks effectively and efficiently by providing them a tool that organizes the many tasks involved in instance security
configuration and allows them to keep track of the progress.
+ Implement AppSec Security Hardening Baseline V4.
+ Navigation improvements between Admin Center and Security Center.
* System requirements: Min. supported version: Washington DC
#### Version 1.5.3 - May 2024
* New Features:
+ Platform Security Best Practices manager V1 - Helps admin complete their configuration tasks effectively and efficiently by providing them a tool that organizes the many tasks involved in instance security
configuration and allows them to keep track of the progress.
+ Implement AppSec Security Hardening Baseline V4.
+ Navigation improvements between Admin Center and Security Center.
#### Version 1.4.0 - February 2024
Minor fixes.
#### Version 1.3.4 - January 2024
* Added support for the Washington family release.
* Some minor fixes.
#### Version 1.3.2 - November 2023
* New: Added 42 new settings
* Changed:
+ CVSS score change for following settings:
- Enable Account Recovery
- Enable Updated Version of Multi SSO Plugin
+ Settings compliance status change for following settings:
- Set Minimal Password Length
- Enable Email OTP for Multi-Factor Authentication
- Disallow Infected Files Download
* Fixed: Pre-existing issues within security center
#### Version 1.2.0 - August 2023
New: Metrics Tool added 'Adaptive Authentication' metrics category and metrics.
#### Version 1.1.11 - July 2023
Fixed:
1. Removed 'Block Direct Inserts to MID ECC Queue for Code Signing Requirement' setting.
2. Fixed Postgres DB syntax error warnings.
#### Version 1.1.9 - May 2023
ServiceNow Security Center is an application that consists of a set of purpose-built tools designed to help organizations maintain the security of their ServiceNow deployments. Using Security Center, organizations can improve
their security posture, strengthen their compliance levels, and do so with a seamless user experience.
| ---
title: Security Center release notes
description: Version history for the Security Center on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - ServiceNow AI Platform Security release notes
---
# Security Center release notes
Version history for the Security Center on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 3.1.2 - August 2025
* Improved: New Identity and Access Management (IAM) tools featured on Security Center. Use the new IAM section in Security Center to access IAM tools such as Machine Identity manager, Access Analyzer, and Scripting
Governance.
* Updated: Bug fixes
#### Version 3.0.5 - June 2025
* New:
+ Security Tasks allows administrators to create, prioritize, delegate and monitor progress for platform security tasks, in a unified dashboard, that are either automatically generated by the platform or manually
created.
+ Embedded videos to provide an easier way to learn how to best leverage key tools and navigate the user experiences.
* Improved:
+ Improved tools overview pages for a consistent experience and easy access to common filtering options.
+ Support Next Experience UI themes which allows to configure the variables for colors, shapes, fonts, and other aspects of the user experience.
* Updated:
+ Updates to the Security Hardening tool to the latest Instance Security Hardening Settings V6.
+ Bug fixes.
#### Version 2.1.2 - June 2025
Bug fixes.
#### Version 1.6.3 - June 2025
Only minor bugs were addressed in this release.
#### Version 3.0.2 - May 2025
* New:
+ Security Tasks allows administrators to create, prioritize, delegate and monitor progress for platform security tasks, in a unified dashboard, that are either automatically generated by the platform or manually
created.
+ Embedded videos to provide an easier way to learn how to best leverage key tools and navigate the user experiences.
* Improved:
+ Improved tools overview pages for a consistent experience and easy access to common filtering options.
+ Support Next Experience UI themes which allows to configure the variables for colors, shapes, fonts, and other aspects of the user experience.
* Updated: Updates to the Security Hardening tool to the latest Instance Security Hardening Settings V6.
#### Version 2.1.1 - April 2025
Bug fixes.
#### Version 2.1.0 - February 2025
* Update the Scanner tool's Auditor suite with additional scan checks.
* Adding 6 new Best Practices.
* Bug fixes and improvements.
#### Version 1.6.2 - January 2025
Only minor bugs were addressed in this release.
#### Version 2.0.4 - December 2024
Fix upgrade issue introduced from new fixscript.
#### Version 2.0.1 - November 2024
* Changed:
+ Improved navigation and user experience:
- New Home page integrated in the new Admin Center navigation
- Three new pages that provides summary information for the three key security tasks with their own navigation to relevant tools:
* Security Posture
* Security Configuration
* Security Monitoring
+ Added new security scan suite Security Controls Activation
- Review security controls that were recently released
+ Updated Security Hardening tool with the latest Instance Security Hardening Settings baseline v5.0
#### Version 1.6.1 - November 2024
* New features:
+ Security Banner Announcements - Helps admin to view urgent security issues sent from Servicenow.
+ Multi-instance Security posture dashboard & Single-instance Security posture dashboard: Helps admin to view their production environment and be able to view security posture information across that production
instance and its subprod instances to quickly and easily understand their environment overall security posture.
+ Security Event Notifications - Helps admin to get notified when an indicative of a potential risky security events occurs.
#### Version 1.6.0 - August 2024
* New:
+ Security Banner Announcements - Helps admin to view urgent security issues sent from ServiceNow.
+ Multi-instance Security posture dashboard & Single-instance Security posture dashboard: Helps admin to view their production environment and be able to view security posture information across that production
instance and its subprod instances to quickly and easily understand their environment overall security posture.
+ Security Event Notifications - Helps admin to get notified when an indicative of a potential risky security events occurs.
#### Version 1.5.4 - July 2024
* New Features:
+ Platform Security Best Practices manager V1 - Helps admin complete their configuration tasks effectively and efficiently by providing them a tool that organizes the many tasks involved in instance security
configuration and allows them to keep track of the progress.
+ Implement AppSec Security Hardening Baseline V4.
+ Navigation improvements between Admin Center and Security Center.
* System requirements: Min. supported version: Washington DC
#### Version 1.5.3 - May 2024
* New Features:
+ Platform Security Best Practices manager V1 - Helps admin complete their configuration tasks effectively and efficiently by providing them a tool that organizes the many tasks involved in instance security
configuration and allows them to keep track of the progress.
+ Implement AppSec Security Hardening Baseline V4.
+ Navigation improvements between Admin Center and Security Center.
#### Version 1.4.0 - February 2024
Minor fixes.
#### Version 1.3.4 - January 2024
* Added support for the Washington family release.
* Some minor fixes.
#### Version 1.3.2 - November 2023
* New: Added 42 new settings
* Changed:
+ CVSS score change for following settings:
- Enable Account Recovery
- Enable Updated Version of Multi SSO Plugin
+ Settings compliance status change for following settings:
- Set Minimal Password Length
- Enable Email OTP for Multi-Factor Authentication
- Disallow Infected Files Download
* Fixed: Pre-existing issues within security center
#### Version 1.2.0 - August 2023
New: Metrics Tool added 'Adaptive Authentication' metrics category and metrics.
#### Version 1.1.11 - July 2023
Fixed:
1. Removed 'Block Direct Inserts to MID ECC Queue for Code Signing Requirement' setting.
2. Fixed Postgres DB syntax error warnings.
#### Version 1.1.9 - May 2023
ServiceNow Security Center is an application that consists of a set of purpose-built tools designed to help organizations maintain the security of their ServiceNow deployments. Using Security Center, organizations can improve
their security posture, strengthen their compliance levels, and do so with a seamless user experience.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-plat-sec-rn-sn-code-signing-standalone-tool.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-plat-sec-rn-sn-code-signing-standalone-tool.html | 2025-08-21 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-plat-sec-rn-sn-code-signing-standalone-tool.html | ServiceNow® Code Signing Standalone Tool release notes | Version history for the ServiceNow® Code Signing Standalone Tool application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - ServiceNow AI Platform Security release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-plat-sec-rn-sn-code-signing-standalone-tool.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-plat-sec-rn-sn-code-signing-standalone-tool.html"><body id="store-plat-sec-rn-sn-code-signing-standalone-tool"><main role="main"><article role="article" class="dita" id="store-plat-sec-rn-sn-code-signing-standalone-tool" aria-labelledby="title_store-plat-sec-rn-sn-code-signing-standalone-tool">
<h1 class="title topictitle1" id="title_store-plat-sec-rn-sn-code-signing-standalone-tool"><span class="ph">ServiceNow</span>
<span class="ph">Code Signing</span> Standalone Tool release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">ServiceNow®</span>
<span class="ph">Code Signing</span> Standalone Tool application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-plat-sec-rn-sn-code-signing-standalone-tool__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d506706e75" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.0.0 - February 2025</dt>
<dd class="dd" id="store-plat-sec-rn-sn-code-signing-standalone-tool__latest-store-plat-sec-rn-sn-code-signing-standalone-tool">The Code Signing Standalone Signing Tool is your go-to solution for signing ServiceNow application records locally with your private key securely, efficiently, and
independently of any ServiceNow instance. Designed for seamless cross-platform compatibility, it supports Windows, MacOS, and Linux environments, providing an intuitive and streamlined installation process. Whether you're
enhancing your code's integrity or ensuring compliance, this tool delivers a user-friendly experience backed by robust functionality.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"enus"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - ServiceNow AI Platform Security release notes",
"topic_id": "release-notes/store/platform-security/store-rn-plat-sec.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-security/store-rn-plat-sec.html\">ServiceNow Store - ServiceNow AI Platform Security release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">ServiceNow® Code Signing Standalone Tool release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2025-01-30T12:22:52.212079Z",
"Updated on": "2025-01-30T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/51578163",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/51578163",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2025-01-30T16:22:15-08:00",
"DC.format": "HTML5",
"DC.identifier": "store-plat-sec-rn-sn-code-signing-standalone-tool",
"DC.language": null,
"DC.relation": "../../../release-notes/store/platform-security/store-rn-plat-sec.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the ServiceNow® Code Signing Standalone Tool application on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-plat-sec-rn-sn-code-signing-standalone-tool.html",
"page_key": 51578163,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 838,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 106
},
"related_links": [],
"search_title": null,
"title": "ServiceNow® Code Signing Standalone Tool release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-plat-sec-rn-sn-code-signing-standalone-tool.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-plat-sec-rn-sn-code-signing-standalone-tool.html\"><body id=\"store-plat-sec-rn-sn-code-signing-standalone-tool\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-plat-sec-rn-sn-code-signing-standalone-tool\" aria-labelledby=\"title_store-plat-sec-rn-sn-code-signing-standalone-tool\">\n <h1 class=\"title topictitle1\" id=\"title_store-plat-sec-rn-sn-code-signing-standalone-tool\"><span class=\"ph\">ServiceNow</span>\n <span class=\"ph\">Code Signing</span> Standalone Tool release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the <span class=\"ph\">ServiceNow®</span>\n <span class=\"ph\">Code Signing</span> Standalone Tool application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-plat-sec-rn-sn-code-signing-standalone-tool__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d506706e75\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 1.0.0 - February 2025</dt>\n <dd class=\"dd\" id=\"store-plat-sec-rn-sn-code-signing-standalone-tool__latest-store-plat-sec-rn-sn-code-signing-standalone-tool\">The Code Signing Standalone Signing Tool is your go-to solution for signing ServiceNow application records locally with your private key securely, efficiently, and\n independently of any ServiceNow instance. Designed for seamless cross-platform compatibility, it supports Windows, MacOS, and Linux environments, providing an intuitive and streamlined installation process. Whether you're\n enhancing your code's integrity or ensuring compliance, this tool delivers a user-friendly experience backed by robust functionality.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # ServiceNow Code Signing Standalone Tool release notes
Version history for the ServiceNow®
Code Signing Standalone Tool application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.0 - February 2025
The Code Signing Standalone Signing Tool is your go-to solution for signing ServiceNow application records locally with your private key securely, efficiently, and
independently of any ServiceNow instance. Designed for seamless cross-platform compatibility, it supports Windows, MacOS, and Linux environments, providing an intuitive and streamlined installation process. Whether you're
enhancing your code's integrity or ensuring compliance, this tool delivers a user-friendly experience backed by robust functionality.
| ---
title: "ServiceNow\xAE Code Signing Standalone Tool release notes"
description: "Version history for the ServiceNow\xAE Code Signing Standalone Tool\
\ application on the ServiceNow Store."
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - ServiceNow AI Platform Security release notes
---
# ServiceNow Code Signing Standalone Tool release notes
Version history for the ServiceNow®
Code Signing Standalone Tool application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.0 - February 2025
The Code Signing Standalone Signing Tool is your go-to solution for signing ServiceNow application records locally with your private key securely, efficiently, and
independently of any ServiceNow instance. Designed for seamless cross-platform compatibility, it supports Windows, MacOS, and Linux environments, providing an intuitive and streamlined installation process. Whether you're
enhancing your code's integrity or ensuring compliance, this tool delivers a user-friendly experience backed by robust functionality.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-plat-sec-rn-vault-console.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-plat-sec-rn-vault-console.html | 2025-08-21 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-plat-sec-rn-vault-console.html | Vault Console release notes | Version history for the Vault Console application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - ServiceNow AI Platform Security release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-plat-sec-rn-vault-console.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-plat-sec-rn-vault-console.html"><body id="store-plat-sec-rn-vault-console"><main role="main"><article role="article" class="dita" id="store-plat-sec-rn-vault-console" aria-labelledby="title_store-plat-sec-rn-vault-console">
<h1 class="title topictitle1" id="title_store-plat-sec-rn-vault-console">Vault Console release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Vault Console application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-plat-sec-rn-vault-console__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d221536e62" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.0.0 - August 2025</dt>
<dd class="dd"><ul class="ul">
<li class="li">Vault Console is an application that seamlessly integrates and automatically installs all plugins included in the ServiceNow Vault subscription.</li>
<li class="li">It empowers organizations to efficiently auto-classify sensitive data within workflows, such as Financial Services Operations (FSO) and Customer Service Management (CSM).</li>
</ul></dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"enus"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - ServiceNow AI Platform Security release notes",
"topic_id": "release-notes/store/platform-security/store-rn-plat-sec.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/platform-security/store-rn-plat-sec.html\">ServiceNow Store - ServiceNow AI Platform Security release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Vault Console release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2025-07-31T14:59:32.068905Z",
"Updated on": "2025-07-31T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/55712720",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/55712720",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2025-07-31T16:22:15-08:00",
"DC.format": "HTML5",
"DC.identifier": "store-plat-sec-rn-vault-console",
"DC.language": null,
"DC.relation": "../../../release-notes/store/platform-security/store-rn-plat-sec.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Vault Console application on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-plat-sec-rn-vault-console.html",
"page_key": 55712720,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 581,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 77
},
"related_links": [],
"search_title": null,
"title": "Vault Console release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-plat-sec-rn-vault-console.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-plat-sec-rn-vault-console.html\"><body id=\"store-plat-sec-rn-vault-console\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-plat-sec-rn-vault-console\" aria-labelledby=\"title_store-plat-sec-rn-vault-console\">\n <h1 class=\"title topictitle1\" id=\"title_store-plat-sec-rn-vault-console\">Vault Console release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the Vault Console application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-plat-sec-rn-vault-console__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d221536e62\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 1.0.0 - August 2025</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">Vault Console is an application that seamlessly integrates and automatically installs all plugins included in the ServiceNow Vault subscription.</li>\n <li class=\"li\">It empowers organizations to efficiently auto-classify sensitive data within workflows, such as Financial Services Operations (FSO) and Customer Service Management (CSM).</li>\n </ul></dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Vault Console release notes
Version history for the Vault Console application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.0 - August 2025
* Vault Console is an application that seamlessly integrates and automatically installs all plugins included in the ServiceNow Vault subscription.
* It empowers organizations to efficiently auto-classify sensitive data within workflows, such as Financial Services Operations (FSO) and Customer Service Management (CSM).
| ---
title: Vault Console release notes
description: Version history for the Vault Console application on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - ServiceNow AI Platform Security release notes
---
# Vault Console release notes
Version history for the Vault Console application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.0 - August 2025
* Vault Console is an application that seamlessly integrates and automatically installs all plugins included in the ServiceNow Vault subscription.
* It empowers organizations to efficiently auto-classify sensitive data within workflows, such as Financial Services Operations (FSO) and Customer Service Management (CSM).
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-plat-sys-events-jobs-dashboard.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-plat-sys-events-jobs-dashboard.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-plat-sys-events-jobs-dashboard.html | System Events and Jobs Dashboard release notes | Version history for the System Events and Jobs Dashboard on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Security Operations release notes",
"ServiceNow Store - Security Operations Shared apps for release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-plat-sys-events-jobs-dashboard.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-plat-sys-events-jobs-dashboard.html"><body id="store-plat-sys-events-jobs-dashboard"><main role="main"><article role="article" class="dita" id="store-plat-sys-events-jobs-dashboard" aria-labelledby="title_store-plat-sys-events-jobs-dashboard">
<h1 class="title topictitle1" id="title_store-plat-sys-events-jobs-dashboard">System Events and Jobs Dashboard release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the System Events and Jobs Dashboard on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-plat-sys-events-jobs-dashboard__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d318509e56" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 2.0.5 - September 2024</dt>
<dd class="dd" id="store-plat-sys-events-jobs-dashboard__latest-store-plat-sec-rn-security-center">
<ul class="ul">
<li class="li">Fixed: Fixed issue where Average Processing Time was not reporting accurate values consistently</li>
<li class="li">Removed: Minor UI update to remove unnecessary icon</li>
</ul>
</dd>
<dt class="dt dlterm">Version 2.0.4 - August 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New overall:<ul class="ul" id="store-plat-sys-events-jobs-dashboard__ul_sjq_vmq_1cc">
<li class="li">Updated dashboard application design layout to support Next Experience UI</li>
<li class="li">Updated modules in Filter Navigator to improve navigating to the individual dashboards <ul class="ul" id="store-plat-sys-events-jobs-dashboard__ul_qkq_vmq_1cc">
<li class="li">Dashboard is found under System Diagnostics <ul class="ul" id="store-plat-sys-events-jobs-dashboard__ul_rkq_vmq_1cc">
<li class="li">System Events & Jobs Dashboard <ul class="ul" id="store-plat-sys-events-jobs-dashboard__ul_skq_vmq_1cc">
<li class="li">System Events</li>
<li class="li">Scheduled Jobs</li>
</ul>
</li>
</ul>
</li>
<li class="li">added links to the dashboard application from: <ul class="ul" id="store-plat-sys-events-jobs-dashboard__ul_tkq_vmq_1cc">
<li class="li">sys_trigger</li>
<li class="li">sys_scheduler_job_history</li>
<li class="li">scheduler_job_history_node</li>
<li class="li">sysauto</li>
</ul>
</li>
</ul>
</li>
</ul></li>
<li class="li">Added a feedback mechanism</li>
<li class="li">Scheduled Jobs dashboard page changes</li>
<li class="li">
<ul class="ul" id="store-plat-sys-events-jobs-dashboard__ul_ktf_xmq_1cc">
<li class="li">Added time range, job classification and priority filters to visualizations</li>
<li class="li">Default time range set to 24 hours</li>
<li class="li">Added stuck jobs and permanent error score cards</li>
<li class="li">Updated visualizations to be at instance level</li>
</ul>
</li>
<li class="li">System Events dashboard page changes<ul class="ul" id="store-plat-sys-events-jobs-dashboard__ul_oqd_ymq_1cc">
<li class="li">Added processing framework jobs score card</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.1.3 - October 2023</dt>
<dd class="dd">Fixed: Scheduled jobs pending and running jobs count is displaying 0 when read-replica lag is observed.</dd>
<dt class="dt dlterm">Version 1.1.1 - September 2023</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Fixed: <ul class="ul">
<li class="li">Event Processing Jobs behind schedule count is inaccurate when events process 0 job is disabled</li>
<li class="li">Job Classification Trends list views display empty row counts due to an invalid query</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.1.0 - August 2023</dt>
<dd class="dd">System Events and Jobs Dashboard is a brand new application available on Vancouver instances.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Security Operations release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops.html"
},
{
"title": "ServiceNow Store - Security Operations Shared apps for release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops-shared.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html\">ServiceNow Store - Security Operations release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-shared.html\">ServiceNow Store - Security Operations Shared apps for release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">System Events and Jobs Dashboard release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2023-08-03T09:12:27.22721Z",
"Updated on": "2024-09-11T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/41427299",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/41427299",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2024-09-11",
"DC.format": "HTML5",
"DC.identifier": "store-plat-sys-events-jobs-dashboard",
"DC.language": null,
"DC.relation": "../../../release-notes/store/security-operations/sn-store-rn-secops-shared.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the System Events and Jobs Dashboard on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-plat-sys-events-jobs-dashboard.html",
"page_key": 41427299,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 1676,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 242
},
"related_links": [],
"search_title": null,
"title": "System Events and Jobs Dashboard release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-plat-sys-events-jobs-dashboard.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-plat-sys-events-jobs-dashboard.html\"><body id=\"store-plat-sys-events-jobs-dashboard\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-plat-sys-events-jobs-dashboard\" aria-labelledby=\"title_store-plat-sys-events-jobs-dashboard\">\n <h1 class=\"title topictitle1\" id=\"title_store-plat-sys-events-jobs-dashboard\">System Events and Jobs Dashboard release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the System Events and Jobs Dashboard on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\"><div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-plat-sys-events-jobs-dashboard__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div></div>\n </section>\n <section class=\"section\"><h2 id=\"d318509e56\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n \n <dt class=\"dt dlterm\">Version 2.0.5 - September 2024</dt>\n <dd class=\"dd\" id=\"store-plat-sys-events-jobs-dashboard__latest-store-plat-sec-rn-security-center\">\n <ul class=\"ul\">\n <li class=\"li\">Fixed: Fixed issue where Average Processing Time was not reporting accurate values consistently</li>\n <li class=\"li\">Removed: Minor UI update to remove unnecessary icon</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.4 - August 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New overall:<ul class=\"ul\" id=\"store-plat-sys-events-jobs-dashboard__ul_sjq_vmq_1cc\">\n <li class=\"li\">Updated dashboard application design layout to support Next Experience UI</li>\n <li class=\"li\">Updated modules in Filter Navigator to improve navigating to the individual dashboards <ul class=\"ul\" id=\"store-plat-sys-events-jobs-dashboard__ul_qkq_vmq_1cc\">\n <li class=\"li\">Dashboard is found under System Diagnostics <ul class=\"ul\" id=\"store-plat-sys-events-jobs-dashboard__ul_rkq_vmq_1cc\">\n <li class=\"li\">System Events & Jobs Dashboard <ul class=\"ul\" id=\"store-plat-sys-events-jobs-dashboard__ul_skq_vmq_1cc\">\n <li class=\"li\">System Events</li>\n <li class=\"li\">Scheduled Jobs</li>\n </ul>\n </li>\n </ul>\n </li>\n <li class=\"li\">added links to the dashboard application from: <ul class=\"ul\" id=\"store-plat-sys-events-jobs-dashboard__ul_tkq_vmq_1cc\">\n <li class=\"li\">sys_trigger</li>\n <li class=\"li\">sys_scheduler_job_history</li>\n <li class=\"li\">scheduler_job_history_node</li>\n <li class=\"li\">sysauto</li>\n </ul>\n </li>\n </ul>\n </li>\n </ul></li>\n <li class=\"li\">Added a feedback mechanism</li>\n <li class=\"li\">Scheduled Jobs dashboard page changes</li>\n <li class=\"li\">\n <ul class=\"ul\" id=\"store-plat-sys-events-jobs-dashboard__ul_ktf_xmq_1cc\">\n <li class=\"li\">Added time range, job classification and priority filters to visualizations</li>\n <li class=\"li\">Default time range set to 24 hours</li>\n <li class=\"li\">Added stuck jobs and permanent error score cards</li>\n <li class=\"li\">Updated visualizations to be at instance level</li>\n </ul>\n </li>\n <li class=\"li\">System Events dashboard page changes<ul class=\"ul\" id=\"store-plat-sys-events-jobs-dashboard__ul_oqd_ymq_1cc\">\n <li class=\"li\">Added processing framework jobs score card</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.3 - October 2023</dt>\n <dd class=\"dd\">Fixed: Scheduled jobs pending and running jobs count is displaying 0 when read-replica lag is observed.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.1 - September 2023</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Fixed: <ul class=\"ul\">\n <li class=\"li\">Event Processing Jobs behind schedule count is inaccurate when events process 0 job is disabled</li>\n <li class=\"li\">Job Classification Trends list views display empty row counts due to an invalid query</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.0 - August 2023</dt>\n <dd class=\"dd\">System Events and Jobs Dashboard is a brand new application available on Vancouver instances.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # System Events and Jobs Dashboard release notes
Version history for the System Events and Jobs Dashboard on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.0.5 - September 2024
* Fixed: Fixed issue where Average Processing Time was not reporting accurate values consistently
* Removed: Minor UI update to remove unnecessary icon
#### Version 2.0.4 - August 2024
* New overall:
+ Updated dashboard application design layout to support Next Experience UI
+ Updated modules in Filter Navigator to improve navigating to the individual dashboards
- Dashboard is found under System Diagnostics
* System Events & Jobs Dashboard
+ System Events
+ Scheduled Jobs
- added links to the dashboard application from:
* sys\_trigger
* sys\_scheduler\_job\_history
* scheduler\_job\_history\_node
* sysauto
* Added a feedback mechanism
* Scheduled Jobs dashboard page changes
* + Added time range, job classification and priority filters to visualizations
+ Default time range set to 24 hours
+ Added stuck jobs and permanent error score cards
+ Updated visualizations to be at instance level
* System Events dashboard page changes
+ Added processing framework jobs score card
#### Version 1.1.3 - October 2023
Fixed: Scheduled jobs pending and running jobs count is displaying 0 when read-replica lag is observed.
#### Version 1.1.1 - September 2023
* Fixed:
+ Event Processing Jobs behind schedule count is inaccurate when events process 0 job is disabled
+ Job Classification Trends list views display empty row counts due to an invalid query
#### Version 1.1.0 - August 2023
System Events and Jobs Dashboard is a brand new application available on Vancouver instances.
| ---
title: System Events and Jobs Dashboard release notes
description: Version history for the System Events and Jobs Dashboard on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Security Operations release notes
- ServiceNow Store - Security Operations Shared apps for release notes
---
# System Events and Jobs Dashboard release notes
Version history for the System Events and Jobs Dashboard on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.0.5 - September 2024
* Fixed: Fixed issue where Average Processing Time was not reporting accurate values consistently
* Removed: Minor UI update to remove unnecessary icon
#### Version 2.0.4 - August 2024
* New overall:
+ Updated dashboard application design layout to support Next Experience UI
+ Updated modules in Filter Navigator to improve navigating to the individual dashboards
- Dashboard is found under System Diagnostics
* System Events & Jobs Dashboard
+ System Events
+ Scheduled Jobs
- added links to the dashboard application from:
* sys\_trigger
* sys\_scheduler\_job\_history
* scheduler\_job\_history\_node
* sysauto
* Added a feedback mechanism
* Scheduled Jobs dashboard page changes
* + Added time range, job classification and priority filters to visualizations
+ Default time range set to 24 hours
+ Added stuck jobs and permanent error score cards
+ Updated visualizations to be at instance level
* System Events dashboard page changes
+ Added processing framework jobs score card
#### Version 1.1.3 - October 2023
Fixed: Scheduled jobs pending and running jobs count is displaying 0 when read-replica lag is observed.
#### Version 1.1.1 - September 2023
* Fixed:
+ Event Processing Jobs behind schedule count is inaccurate when events process 0 job is disabled
+ Job Classification Trends list views display empty row counts due to an invalid query
#### Version 1.1.0 - August 2023
System Events and Jobs Dashboard is a brand new application available on Vancouver instances.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-platsec-rn-access-analyzer.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-platsec-rn-access-analyzer.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-platsec-rn-access-analyzer.html | Access Analyzer release notes | Version history for the Access Analyzer on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Security Operations release notes",
"ServiceNow Store - Security Operations Shared apps for release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-platsec-rn-access-analyzer.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-platsec-rn-access-analyzer.html"><body id="store-platsec-rn-access-analyzer"><main role="main"><article role="article" class="dita" id="store-platsec-rn-access-analyzer" aria-labelledby="title_store-platsec-rn-access-analyzer">
<h1 class="title topictitle1" id="title_store-platsec-rn-access-analyzer">Access Analyzer release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Access Analyzer on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-platsec-rn-access-analyzer__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d366011e56" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 5.0.1 - August 2025</dt>
<dd class="dd">New: Access analyzer support for Security data filters and related record list in ACL.</dd>
<dt class="dt dlterm">Version 4.0.1 - February 2025</dt>
<dd class="dd" id="store-platsec-rn-access-analyzer__latest-store-platsec-rn-access-analyzer"><ul class="ul">
<li class="li">Access analyzer for access_analyzer_admin, Access insights.</li>
<li class="li">Fixed a bug.</li>
</ul></dd>
<dt class="dt dlterm">Version 3.1.0 - November 2024</dt>
<dd class="dd">
<ul class="ul" id="store-platsec-rn-access-analyzer__ul_zhw_fyb_1dc">
<li class="li">New:<ul class="ul" id="store-platsec-rn-access-analyzer__ul_mbr_gyb_1dc">
<li class="li">Access analyzer support evaluation of Query operation (Query Match & Query range) for all features (Evaluate access, Compare user access & Simulate access)</li>
<li class="li">ESMA Directive - implemented improved security control for Access Analyzer tables</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 3.0.0 - August 2024</dt>
<dd class="dd">
<ul class="ul" id="store-platsec-rn-access-analyzer__ul_ygw_pnq_1cc">
<li class="li">New: Simulate access: Simulate how access to the specified table would change once a role or group is assigned or removed from the user</li>
<li class="li">Changed: Deny unless ACL & Empty ACL support for Access Analyzer.</li>
</ul></dd>
<dt class="dt dlterm">Version 2.0.1 - April 2024</dt>
<dd class="dd">Empty ACLs fix as part of hardening directive.</dd>
<dt class="dt dlterm">Version 2.0.0 - February 2024</dt>
<dd class="dd"><ul class="ul">
<li class="li">New: ServiceNow Access Analyzer V2 tool to compare the access of 2 users and determine the right level of access controls is provided for the users.</li>
<li class="li">Changed: Access analyzer version 1 supported with time limited role.</li>
</ul></dd>
<dt class="dt dlterm">Version 1.0.4 - October 2023</dt>
<dd class="dd">Various fixes as part of patching.</dd>
<dt class="dt dlterm">Version 1.0.2 - August 2023</dt>
<dd class="dd">Access Analyzer allows for selecting a user, group, or role and evaluating access permission to a table, its field or record.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Security Operations release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops.html"
},
{
"title": "ServiceNow Store - Security Operations Shared apps for release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops-shared.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html\">ServiceNow Store - Security Operations release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-shared.html\">ServiceNow Store - Security Operations Shared apps for release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Access Analyzer release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2023-08-03T09:12:27.22721Z",
"Updated on": "2025-07-31T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/41427300",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/41427300",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2025-07-31",
"DC.format": "HTML5",
"DC.identifier": "store-platsec-rn-access-analyzer",
"DC.language": null,
"DC.relation": "../../../release-notes/store/security-operations/sn-store-rn-secops-shared.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Access Analyzer on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-platsec-rn-access-analyzer.html",
"page_key": 41427300,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 1488,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 235
},
"related_links": [],
"search_title": null,
"title": "Access Analyzer release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-platsec-rn-access-analyzer.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-platsec-rn-access-analyzer.html\"><body id=\"store-platsec-rn-access-analyzer\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-platsec-rn-access-analyzer\" aria-labelledby=\"title_store-platsec-rn-access-analyzer\">\n <h1 class=\"title topictitle1\" id=\"title_store-platsec-rn-access-analyzer\">Access Analyzer release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the Access Analyzer on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\"><div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-platsec-rn-access-analyzer__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div></div>\n </section>\n <section class=\"section\"><h2 id=\"d366011e56\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 5.0.1 - August 2025</dt>\n <dd class=\"dd\">New: Access analyzer support for Security data filters and related record list in ACL.</dd>\n \n \n <dt class=\"dt dlterm\">Version 4.0.1 - February 2025</dt>\n <dd class=\"dd\" id=\"store-platsec-rn-access-analyzer__latest-store-platsec-rn-access-analyzer\"><ul class=\"ul\">\n <li class=\"li\">Access analyzer for access_analyzer_admin, Access insights.</li>\n <li class=\"li\">Fixed a bug.</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 3.1.0 - November 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-platsec-rn-access-analyzer__ul_zhw_fyb_1dc\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-platsec-rn-access-analyzer__ul_mbr_gyb_1dc\">\n <li class=\"li\">Access analyzer support evaluation of Query operation (Query Match & Query range) for all features (Evaluate access, Compare user access & Simulate access)</li>\n <li class=\"li\">ESMA Directive - implemented improved security control for Access Analyzer tables</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 3.0.0 - August 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-platsec-rn-access-analyzer__ul_ygw_pnq_1cc\">\n <li class=\"li\">New: Simulate access: Simulate how access to the specified table would change once a role or group is assigned or removed from the user</li>\n <li class=\"li\">Changed: Deny unless ACL & Empty ACL support for Access Analyzer.</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.1 - April 2024</dt>\n <dd class=\"dd\">Empty ACLs fix as part of hardening directive.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.0 - February 2024</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">New: ServiceNow Access Analyzer V2 tool to compare the access of 2 users and determine the right level of access controls is provided for the users.</li>\n <li class=\"li\">Changed: Access analyzer version 1 supported with time limited role.</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.4 - October 2023</dt>\n <dd class=\"dd\">Various fixes as part of patching.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.2 - August 2023</dt>\n <dd class=\"dd\">Access Analyzer allows for selecting a user, group, or role and evaluating access permission to a table, its field or record.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Access Analyzer release notes
Version history for the Access Analyzer on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 5.0.1 - August 2025
New: Access analyzer support for Security data filters and related record list in ACL.
#### Version 4.0.1 - February 2025
* Access analyzer for access\_analyzer\_admin, Access insights.
* Fixed a bug.
#### Version 3.1.0 - November 2024
* New:
+ Access analyzer support evaluation of Query operation (Query Match & Query range) for all features (Evaluate access, Compare user access & Simulate access)
+ ESMA Directive - implemented improved security control for Access Analyzer tables
#### Version 3.0.0 - August 2024
* New: Simulate access: Simulate how access to the specified table would change once a role or group is assigned or removed from the user
* Changed: Deny unless ACL & Empty ACL support for Access Analyzer.
#### Version 2.0.1 - April 2024
Empty ACLs fix as part of hardening directive.
#### Version 2.0.0 - February 2024
* New: ServiceNow Access Analyzer V2 tool to compare the access of 2 users and determine the right level of access controls is provided for the users.
* Changed: Access analyzer version 1 supported with time limited role.
#### Version 1.0.4 - October 2023
Various fixes as part of patching.
#### Version 1.0.2 - August 2023
Access Analyzer allows for selecting a user, group, or role and evaluating access permission to a table, its field or record.
| ---
title: Access Analyzer release notes
description: Version history for the Access Analyzer on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Security Operations release notes
- ServiceNow Store - Security Operations Shared apps for release notes
---
# Access Analyzer release notes
Version history for the Access Analyzer on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 5.0.1 - August 2025
New: Access analyzer support for Security data filters and related record list in ACL.
#### Version 4.0.1 - February 2025
* Access analyzer for access\_analyzer\_admin, Access insights.
* Fixed a bug.
#### Version 3.1.0 - November 2024
* New:
+ Access analyzer support evaluation of Query operation (Query Match & Query range) for all features (Evaluate access, Compare user access & Simulate access)
+ ESMA Directive - implemented improved security control for Access Analyzer tables
#### Version 3.0.0 - August 2024
* New: Simulate access: Simulate how access to the specified table would change once a role or group is assigned or removed from the user
* Changed: Deny unless ACL & Empty ACL support for Access Analyzer.
#### Version 2.0.1 - April 2024
Empty ACLs fix as part of hardening directive.
#### Version 2.0.0 - February 2024
* New: ServiceNow Access Analyzer V2 tool to compare the access of 2 users and determine the right level of access controls is provided for the users.
* Changed: Access analyzer version 1 supported with time limited role.
#### Version 1.0.4 - October 2023
Various fixes as part of patching.
#### Version 1.0.2 - August 2023
Access Analyzer allows for selecting a user, group, or role and evaluating access permission to a table, its field or record.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-rn-pad-designer.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-rn-pad-designer.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-rn-pad-designer.html | Process Automation Designer release notes | Version history for the Process Automation Designer on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Security Operations release notes",
"ServiceNow Store - Security Incident Response release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-rn-pad-designer.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-rn-pad-designer.html"><body id="store-rn-pad-designer"><main role="main"><article role="article" class="dita" id="store-rn-pad-designer" aria-labelledby="title_store-rn-pad-designer">
<h1 class="title topictitle1" id="title_store-rn-pad-designer">Process Automation Designer release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Process Automation Designer on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-pad-designer__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d320813e58" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 26.2.5 - November 2024 (Xanadu)</dt>
<dd class="dd" id="store-rn-pad-designer__latest-store-rn-pad-designer">
<ul class="ul">
<li class="li">New:<ul class="ul">
<li class="li">Added the ability to create different versions of a base playbook</li>
<li class="li">Added the ability to generate playbooks from an image input</li>
<li class="li">Updated playbooks generated by Now Assist to populate with common activities instead of just placeholder activities</li>
</ul>
</li>
<li class="li">Fixed:<ul class="ul">
<li class="li">Added back condition field in process properties on version 26.x of PAD</li>
<li class="li">Corrected sys_pd_activity Business Rule to check for unique name in only the lane it belongs to, instead of the whole playbook</li>
</ul>
</li>
</ul>
</dd>
<dt class="dt dlterm">Version 24.1.2 - August 2023 (Vancouver)</dt>
<dd class="dd">
<p class="p">Workflow Automation on the <span class="ph">ServiceNow AI Platform</span> offers low and no code solutions for building and managing automation. Process Automation Designer offers a no code experience for building automated business processes. Build
processes in a diagrammatic or visual task-style view. Power Playbook Experiences to guide users through every step required to complete work.</p>
<div class="p">New:<ul class="ul" id="store-rn-pad-designer__ul_xqn_kcy_hyb">
<li class="li">Build and manage processes in a diagram view.</li>
<li class="li">Undo or redo recent changes during design.</li>
<li class="li">Receive notifications in a validation tray when a process is missing connectors or has redundancies.</li>
</ul></div>
</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Security Operations release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops.html"
},
{
"title": "ServiceNow Store - Security Incident Response release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops-sir.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html\">ServiceNow Store - Security Operations release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-sir.html\">ServiceNow Store - Security Incident Response release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Process Automation Designer release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2023-08-03T09:12:27.22721Z",
"Updated on": "2024-11-07T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/41427302",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/41427302",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2024-11-07",
"DC.format": "HTML5",
"DC.identifier": "store-rn-pad-designer",
"DC.language": null,
"DC.relation": "../../../release-notes/store/security-operations/sn-store-rn-secops-sir.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Process Automation Designer on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-rn-pad-designer.html",
"page_key": 41427302,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 1358,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 200
},
"related_links": [],
"search_title": null,
"title": "Process Automation Designer release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-rn-pad-designer.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-rn-pad-designer.html\"><body id=\"store-rn-pad-designer\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-rn-pad-designer\" aria-labelledby=\"title_store-rn-pad-designer\">\n <h1 class=\"title topictitle1\" id=\"title_store-rn-pad-designer\">Process Automation Designer release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the Process Automation Designer on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-rn-pad-designer__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d320813e58\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 26.2.5 - November 2024 (Xanadu)</dt>\n <dd class=\"dd\" id=\"store-rn-pad-designer__latest-store-rn-pad-designer\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\">\n <li class=\"li\">Added the ability to create different versions of a base playbook</li>\n <li class=\"li\">Added the ability to generate playbooks from an image input</li>\n <li class=\"li\">Updated playbooks generated by Now Assist to populate with common activities instead of just placeholder activities</li>\n </ul>\n </li>\n <li class=\"li\">Fixed:<ul class=\"ul\">\n <li class=\"li\">Added back condition field in process properties on version 26.x of PAD</li>\n <li class=\"li\">Corrected sys_pd_activity Business Rule to check for unique name in only the lane it belongs to, instead of the whole playbook</li>\n </ul>\n </li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 24.1.2 - August 2023 (Vancouver)</dt>\n <dd class=\"dd\">\n <p class=\"p\">Workflow Automation on the <span class=\"ph\">ServiceNow AI Platform</span> offers low and no code solutions for building and managing automation. Process Automation Designer offers a no code experience for building automated business processes. Build\n processes in a diagrammatic or visual task-style view. Power Playbook Experiences to guide users through every step required to complete work.</p>\n <div class=\"p\">New:<ul class=\"ul\" id=\"store-rn-pad-designer__ul_xqn_kcy_hyb\">\n <li class=\"li\">Build and manage processes in a diagram view.</li>\n <li class=\"li\">Undo or redo recent changes during design.</li>\n <li class=\"li\">Receive notifications in a validation tray when a process is missing connectors or has redundancies.</li>\n </ul></div>\n </dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Process Automation Designer release notes
Version history for the Process Automation Designer on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 26.2.5 - November 2024 (Xanadu)
* New:
+ Added the ability to create different versions of a base playbook
+ Added the ability to generate playbooks from an image input
+ Updated playbooks generated by Now Assist to populate with common activities instead of just placeholder activities
* Fixed:
+ Added back condition field in process properties on version 26.x of PAD
+ Corrected sys\_pd\_activity Business Rule to check for unique name in only the lane it belongs to, instead of the whole playbook
#### Version 24.1.2 - August 2023 (Vancouver)
Workflow Automation on the ServiceNow AI Platform offers low and no code solutions for building and managing automation. Process Automation Designer offers a no code experience for building automated business processes. Build
processes in a diagrammatic or visual task-style view. Power Playbook Experiences to guide users through every step required to complete work.
New:
* Build and manage processes in a diagram view.
* Undo or redo recent changes during design.
* Receive notifications in a validation tray when a process is missing connectors or has redundancies.
| ---
title: Process Automation Designer release notes
description: Version history for the Process Automation Designer on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Security Operations release notes
- ServiceNow Store - Security Incident Response release notes
---
# Process Automation Designer release notes
Version history for the Process Automation Designer on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 26.2.5 - November 2024 (Xanadu)
* New:
+ Added the ability to create different versions of a base playbook
+ Added the ability to generate playbooks from an image input
+ Updated playbooks generated by Now Assist to populate with common activities instead of just placeholder activities
* Fixed:
+ Added back condition field in process properties on version 26.x of PAD
+ Corrected sys\_pd\_activity Business Rule to check for unique name in only the lane it belongs to, instead of the whole playbook
#### Version 24.1.2 - August 2023 (Vancouver)
Workflow Automation on the ServiceNow AI Platform offers low and no code solutions for building and managing automation. Process Automation Designer offers a no code experience for building automated business processes. Build
processes in a diagrammatic or visual task-style view. Power Playbook Experiences to guide users through every step required to complete work.
New:
* Build and manage processes in a diagram view.
* Undo or redo recent changes during design.
* Receive notifications in a validation tray when a process is missing connectors or has redundancies.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-rn-vr-integration-jira.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-rn-vr-integration-jira.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-rn-vr-integration-jira.html | Vulnerability Response Integration with Atlassian Jira release notes | Version history for the Vulnerability Response Integration with Atlassian Jira application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Security Operations release notes",
"ServiceNow Store - Vulnerability Response release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-rn-vr-integration-jira.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-rn-vr-integration-jira.html"><body id="store-rn-vr-integration-jira"><main role="main"><article role="article" class="dita" id="store-rn-vr-integration-jira" aria-labelledby="title_store-rn-vr-integration-jira">
<h1 class="title topictitle1" id="title_store-rn-vr-integration-jira">Vulnerability Response Integration with Atlassian Jira release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Vulnerability Response Integration with Atlassian Jira application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-vr-integration-jira__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d35011e58" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.0.4 - May 2024</dt>
<dd class="dd" id="store-rn-vr-integration-jira__latest-store-rn-vr-integration-jira">
<ul class="ul">
<li class="li">Fixed:<ul class="ul" id="store-rn-vr-integration-jira__ul_p3b_ll1_hbc">
<li class="li">Vulnerability admin, Vulnerability Analyst from VR can create JIRA tickets</li>
<li class="li">Container admin, Container Analyst from Container Vulnerability Response can create Jira tickets</li>
<li class="li">Security Manager from Application Vulnerability Response can create Jira tickets</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.0.3 - October 2023</dt>
<dd class="dd">Fixed: Added null check during creation of Jira issue.</dd>
<dt class="dt dlterm">Version 1.0.2 - August 2023 (Vancouver)</dt>
<dd class="dd"><p class="p">This app enables integration of Vulnerability Response with Atlassian Jira to create issues corresponding to Remediation Tasks.</p>New:<ul class="ul" id="store-rn-vr-integration-jira__ul_ghw_mlx_hyb">
<li class="li">Integrate Vulnerability Response with Atlassian Jira to create issues or tickets corresponding to remediation tasks.</li>
<li class="li">Choose between automatic versus manual creation of issues or tickets.</li>
<li class="li">Track remediation progress by syncing status from Atlassian Jira to Vulnerability Response.</li>
</ul></dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Security Operations release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops.html"
},
{
"title": "ServiceNow Store - Vulnerability Response release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops-vr.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html\">ServiceNow Store - Security Operations release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-vr.html\">ServiceNow Store - Vulnerability Response release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Vulnerability Response Integration with Atlassian Jira release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2023-08-03T09:12:27.22721Z",
"Updated on": "2024-05-09T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/41427304",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/41427304",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2024-05-09",
"DC.format": "HTML5",
"DC.identifier": "store-rn-vr-integration-jira",
"DC.language": null,
"DC.relation": "../../../release-notes/store/security-operations/sn-store-rn-secops-vr.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Vulnerability Response Integration with Atlassian Jira application on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-rn-vr-integration-jira.html",
"page_key": 41427304,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 1099,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 149
},
"related_links": [],
"search_title": null,
"title": "Vulnerability Response Integration with Atlassian Jira release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-rn-vr-integration-jira.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-rn-vr-integration-jira.html\"><body id=\"store-rn-vr-integration-jira\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-rn-vr-integration-jira\" aria-labelledby=\"title_store-rn-vr-integration-jira\">\n <h1 class=\"title topictitle1\" id=\"title_store-rn-vr-integration-jira\">Vulnerability Response Integration with Atlassian Jira release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the Vulnerability Response Integration with Atlassian Jira application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-rn-vr-integration-jira__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d35011e58\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 1.0.4 - May 2024</dt>\n <dd class=\"dd\" id=\"store-rn-vr-integration-jira__latest-store-rn-vr-integration-jira\">\n <ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-rn-vr-integration-jira__ul_p3b_ll1_hbc\">\n <li class=\"li\">Vulnerability admin, Vulnerability Analyst from VR can create JIRA tickets</li>\n <li class=\"li\">Container admin, Container Analyst from Container Vulnerability Response can create Jira tickets</li>\n <li class=\"li\">Security Manager from Application Vulnerability Response can create Jira tickets</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.3 - October 2023</dt>\n <dd class=\"dd\">Fixed: Added null check during creation of Jira issue.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.2 - August 2023 (Vancouver)</dt>\n <dd class=\"dd\"><p class=\"p\">This app enables integration of Vulnerability Response with Atlassian Jira to create issues corresponding to Remediation Tasks.</p>New:<ul class=\"ul\" id=\"store-rn-vr-integration-jira__ul_ghw_mlx_hyb\">\n <li class=\"li\">Integrate Vulnerability Response with Atlassian Jira to create issues or tickets corresponding to remediation tasks.</li>\n <li class=\"li\">Choose between automatic versus manual creation of issues or tickets.</li>\n <li class=\"li\">Track remediation progress by syncing status from Atlassian Jira to Vulnerability Response.</li>\n </ul></dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Vulnerability Response Integration with Atlassian Jira release notes
Version history for the Vulnerability Response Integration with Atlassian Jira application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.4 - May 2024
* Fixed:
+ Vulnerability admin, Vulnerability Analyst from VR can create JIRA tickets
+ Container admin, Container Analyst from Container Vulnerability Response can create Jira tickets
+ Security Manager from Application Vulnerability Response can create Jira tickets
#### Version 1.0.3 - October 2023
Fixed: Added null check during creation of Jira issue.
#### Version 1.0.2 - August 2023 (Vancouver)
This app enables integration of Vulnerability Response with Atlassian Jira to create issues corresponding to Remediation Tasks.
New:
* Integrate Vulnerability Response with Atlassian Jira to create issues or tickets corresponding to remediation tasks.
* Choose between automatic versus manual creation of issues or tickets.
* Track remediation progress by syncing status from Atlassian Jira to Vulnerability Response.
| ---
title: Vulnerability Response Integration with Atlassian Jira release notes
description: Version history for the Vulnerability Response Integration with Atlassian
Jira application on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Security Operations release notes
- ServiceNow Store - Vulnerability Response release notes
---
# Vulnerability Response Integration with Atlassian Jira release notes
Version history for the Vulnerability Response Integration with Atlassian Jira application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.4 - May 2024
* Fixed:
+ Vulnerability admin, Vulnerability Analyst from VR can create JIRA tickets
+ Container admin, Container Analyst from Container Vulnerability Response can create Jira tickets
+ Security Manager from Application Vulnerability Response can create Jira tickets
#### Version 1.0.3 - October 2023
Fixed: Added null check during creation of Jira issue.
#### Version 1.0.2 - August 2023 (Vancouver)
This app enables integration of Vulnerability Response with Atlassian Jira to create issues corresponding to Remediation Tasks.
New:
* Integrate Vulnerability Response with Atlassian Jira to create issues or tickets corresponding to remediation tasks.
* Choose between automatic versus manual creation of issues or tickets.
* Track remediation progress by syncing status from Atlassian Jira to Vulnerability Response.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-arcsight-esm-event-ingestion.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-arcsight-esm-event-ingestion.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-secops-rn-arcsight-esm-event-ingestion.html | ArcSight ESM Event Ingestion for Security Operations release notes | Version history for the ArcSight ESM Event Ingestion integration for Security Operations on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Security Operations release notes",
"ServiceNow Store - Security Incident Response release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-arcsight-esm-event-ingestion.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-arcsight-esm-event-ingestion.html"><body id="store-secops-rn-arcsight-esm-event-ingestion"><main role="main"><article role="article" class="dita" id="store-secops-rn-arcsight-esm-event-ingestion" aria-labelledby="title_store-secops-rn-arcsight-esm-event-ingestion">
<h1 class="title topictitle1" id="title_store-secops-rn-arcsight-esm-event-ingestion"><span class="ph">ArcSight ESM Event Ingestion</span> for Security Operations release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">ArcSight ESM Event Ingestion</span> integration for Security Operations on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-secops-rn-arcsight-esm-event-ingestion__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d409067e63" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 10.4.19 - August 2025</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Fixed:<ul class="ul" id="store-secops-rn-arcsight-esm-event-ingestion__ul_qkh_4kn_bgc">
<li class="li">Multiple configuration items not mapping to SIR.</li>
<li class="li">sys_scope issue in Arcsight ESM.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 10.4.17 - April 2025</dt>
<dd class="dd" id="store-secops-rn-arcsight-esm-event-ingestion__latest-store-secops-rn-arcsight-esm-event-ingestion">Fixed: Issue related to the configuration item mapping.</dd>
<dt class="dt dlterm">Version 10.4.15 - November 2024</dt>
<dd class="dd">Changed: Migrated default workflows to flows using Flow Designer.</dd>
<dt class="dt dlterm">Version 10.4.13 - May 2024</dt>
<dd class="dd">The dependency on the new UI is removed.</dd>
<dt class="dt dlterm">Version 10.4.11 - March 2024</dt>
<dd class="dd">Fixed: Time out issues for integrations in case of longer waiting time is expected for midserver.</dd>
<dt class="dt dlterm">Version 10.4.10 - December 2023</dt>
<dd class="dd">Fixed: Misconfiguration of table/field ACLs within the com.snc.secops.arcsight plugin. This is now fixed.</dd>
<dt class="dt dlterm">Version 10.4.9 - November 2023</dt>
<dd class="dd">Fixed: The Restricted Caller Access (RCA) record causing duplicate entries when the source was trying to access the target source has been deleted. The platform was reading RCA to check whether cross-scope access is
allowed for the target resource, and that's when it noticed a duplicate entry and displayed an error.</dd>
<dt class="dt dlterm">Version 10.4.8 - May 2023</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Fixed:<ul class="ul" id="store-secops-rn-arcsight-esm-event-ingestion__ul_r2p_jhj_mxb">
<li class="li">One-Time Retrieval was not working on the scheduling page in the profile when you change the date format to DD-MM-YYYY.</li>
<li class="li">Arcsight event ingestion is truncating values when the ID fields are 19 or more digits.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 10.4.6 - September 2022</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Fixed:<ul class="ul" id="store-secops-rn-arcsight-esm-event-ingestion__ul_us2_khj_mxb">
<li class="li">Improve the logging for ArcSight ESM Event Ingestion.</li>
<li class="li">POL_ON tabs were greying out on clicking the continue button.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 10.4.5 - May 2022</dt>
<dd class="dd">
<ul class="ul" id="store-secops-rn-arcsight-esm-event-ingestion__ul_ec1_lzy_3tb">
<li class="li">Fixed:<ul class="ul">
<li class="li">When there is a Business Rule on Observable/CI, and task M2M records which update the SIR fields automatically. This occurs since SIR was not persisted at the creation time using SIEM, and the SIR fields are
not getting updated. Now SIR would persist first in DB, and then the M2M records are created.</li>
<li class="li">Records were not getting parsed if only one event was generated in ArcSight.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 10.4.4 - December 2021</dt>
<dd class="dd">Fixed: UI changes.</dd>
<dt class="dt dlterm">Version 10.4.2 - August 2020</dt>
<dd class="dd">Fixed: Minor bug fixes.</dd>
<dt class="dt dlterm">Version 10.4.1 - June 2020</dt>
<dd class="dd">New: Added support for ArcSight related lists and actions to be available in the Security Incident Response UI.</dd>
<dt class="dt dlterm">Version 10.0.5 - March 2020</dt>
<dd class="dd"><span class="ph">ArcSight ESM</span> is a market-leading solution for collecting, correlating, and reporting on security event information. This integration with <span class="ph">ArcSight ESM</span> will be used automate ingestion of correlated events from ArcSight and improve the ability to automate creation of security incidents in the ServiceNow platform through dynamic mapping.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Security Operations release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops.html"
},
{
"title": "ServiceNow Store - Security Incident Response release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops-sir.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html\">ServiceNow Store - Security Operations release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-sir.html\">ServiceNow Store - Security Incident Response release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">ArcSight ESM Event Ingestion for Security Operations release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2020-03-06T00:00:00Z",
"Initial upload": "2020-03-06T00:00:00Z",
"Updated on": "2025-07-31T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/14312799",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/14312799",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2020-03-06T16:22:15-08:00",
"DC.date.modified": "2025-07-31",
"DC.format": "HTML5",
"DC.identifier": "store-secops-rn-arcsight-esm-event-ingestion",
"DC.language": null,
"DC.relation": "../../../release-notes/store/security-operations/sn-store-rn-secops-sir.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the ArcSight ESM Event Ingestion integration for Security Operations on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-secops-rn-arcsight-esm-event-ingestion.html",
"page_key": 14312799,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 2723,
"img_count": 0,
"read_time": 2,
"video_links": [
""
],
"word_count": 419
},
"related_links": [],
"search_title": null,
"title": "ArcSight ESM Event Ingestion for Security Operations release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-arcsight-esm-event-ingestion.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-arcsight-esm-event-ingestion.html\"><body id=\"store-secops-rn-arcsight-esm-event-ingestion\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-secops-rn-arcsight-esm-event-ingestion\" aria-labelledby=\"title_store-secops-rn-arcsight-esm-event-ingestion\">\n <h1 class=\"title topictitle1\" id=\"title_store-secops-rn-arcsight-esm-event-ingestion\"><span class=\"ph\">ArcSight ESM Event Ingestion</span> for Security Operations release notes</h1>\n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the <span class=\"ph\">ArcSight ESM Event Ingestion</span> integration for Security Operations on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-secops-rn-arcsight-esm-event-ingestion__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d409067e63\" class=\"title sectiontitle\">Version history</h2>\n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 10.4.19 - August 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-secops-rn-arcsight-esm-event-ingestion__ul_qkh_4kn_bgc\">\n <li class=\"li\">Multiple configuration items not mapping to SIR.</li>\n <li class=\"li\">sys_scope issue in Arcsight ESM.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 10.4.17 - April 2025</dt>\n <dd class=\"dd\" id=\"store-secops-rn-arcsight-esm-event-ingestion__latest-store-secops-rn-arcsight-esm-event-ingestion\">Fixed: Issue related to the configuration item mapping.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.4.15 - November 2024</dt>\n <dd class=\"dd\">Changed: Migrated default workflows to flows using Flow Designer.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.4.13 - May 2024</dt>\n <dd class=\"dd\">The dependency on the new UI is removed.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.4.11 - March 2024</dt>\n <dd class=\"dd\">Fixed: Time out issues for integrations in case of longer waiting time is expected for midserver.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.4.10 - December 2023</dt>\n <dd class=\"dd\">Fixed: Misconfiguration of table/field ACLs within the com.snc.secops.arcsight plugin. This is now fixed.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.4.9 - November 2023</dt>\n <dd class=\"dd\">Fixed: The Restricted Caller Access (RCA) record causing duplicate entries when the source was trying to access the target source has been deleted. The platform was reading RCA to check whether cross-scope access is\n allowed for the target resource, and that's when it noticed a duplicate entry and displayed an error.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.4.8 - May 2023</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-secops-rn-arcsight-esm-event-ingestion__ul_r2p_jhj_mxb\">\n <li class=\"li\">One-Time Retrieval was not working on the scheduling page in the profile when you change the date format to DD-MM-YYYY.</li>\n <li class=\"li\">Arcsight event ingestion is truncating values when the ID fields are 19 or more digits.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 10.4.6 - September 2022</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-secops-rn-arcsight-esm-event-ingestion__ul_us2_khj_mxb\">\n <li class=\"li\">Improve the logging for ArcSight ESM Event Ingestion.</li>\n <li class=\"li\">POL_ON tabs were greying out on clicking the continue button.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 10.4.5 - May 2022</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-secops-rn-arcsight-esm-event-ingestion__ul_ec1_lzy_3tb\">\n <li class=\"li\">Fixed:<ul class=\"ul\">\n <li class=\"li\">When there is a Business Rule on Observable/CI, and task M2M records which update the SIR fields automatically. This occurs since SIR was not persisted at the creation time using SIEM, and the SIR fields are\n not getting updated. Now SIR would persist first in DB, and then the M2M records are created.</li>\n <li class=\"li\">Records were not getting parsed if only one event was generated in ArcSight.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 10.4.4 - December 2021</dt>\n <dd class=\"dd\">Fixed: UI changes.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.4.2 - August 2020</dt>\n <dd class=\"dd\">Fixed: Minor bug fixes.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.4.1 - June 2020</dt>\n <dd class=\"dd\">New: Added support for ArcSight related lists and actions to be available in the Security Incident Response UI.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.0.5 - March 2020</dt>\n <dd class=\"dd\"><span class=\"ph\">ArcSight ESM</span> is a market-leading solution for collecting, correlating, and reporting on security event information. This integration with <span class=\"ph\">ArcSight ESM</span> will be used automate ingestion of correlated events from ArcSight and improve the ability to automate creation of security incidents in the ServiceNow platform through dynamic mapping.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # ArcSight ESM Event Ingestion for Security Operations release notes
Version history for the ArcSight ESM Event Ingestion integration for Security Operations on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 10.4.19 - August 2025
* Fixed:
+ Multiple configuration items not mapping to SIR.
+ sys\_scope issue in Arcsight ESM.
#### Version 10.4.17 - April 2025
Fixed: Issue related to the configuration item mapping.
#### Version 10.4.15 - November 2024
Changed: Migrated default workflows to flows using Flow Designer.
#### Version 10.4.13 - May 2024
The dependency on the new UI is removed.
#### Version 10.4.11 - March 2024
Fixed: Time out issues for integrations in case of longer waiting time is expected for midserver.
#### Version 10.4.10 - December 2023
Fixed: Misconfiguration of table/field ACLs within the com.snc.secops.arcsight plugin. This is now fixed.
#### Version 10.4.9 - November 2023
Fixed: The Restricted Caller Access (RCA) record causing duplicate entries when the source was trying to access the target source has been deleted. The platform was reading RCA to check whether cross-scope access is
allowed for the target resource, and that's when it noticed a duplicate entry and displayed an error.
#### Version 10.4.8 - May 2023
* Fixed:
+ One-Time Retrieval was not working on the scheduling page in the profile when you change the date format to DD-MM-YYYY.
+ Arcsight event ingestion is truncating values when the ID fields are 19 or more digits.
#### Version 10.4.6 - September 2022
* Fixed:
+ Improve the logging for ArcSight ESM Event Ingestion.
+ POL\_ON tabs were greying out on clicking the continue button.
#### Version 10.4.5 - May 2022
* Fixed:
+ When there is a Business Rule on Observable/CI, and task M2M records which update the SIR fields automatically. This occurs since SIR was not persisted at the creation time using SIEM, and the SIR fields are
not getting updated. Now SIR would persist first in DB, and then the M2M records are created.
+ Records were not getting parsed if only one event was generated in ArcSight.
#### Version 10.4.4 - December 2021
Fixed: UI changes.
#### Version 10.4.2 - August 2020
Fixed: Minor bug fixes.
#### Version 10.4.1 - June 2020
New: Added support for ArcSight related lists and actions to be available in the Security Incident Response UI.
#### Version 10.0.5 - March 2020
ArcSight ESM is a market-leading solution for collecting, correlating, and reporting on security event information. This integration with ArcSight ESM will be used automate ingestion of correlated events from ArcSight and improve the ability to automate creation of security incidents in the ServiceNow platform through dynamic mapping.
| ---
title: ArcSight ESM Event Ingestion for Security Operations release notes
description: Version history for the ArcSight ESM Event Ingestion integration for
Security Operations on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Security Operations release notes
- ServiceNow Store - Security Incident Response release notes
---
# ArcSight ESM Event Ingestion for Security Operations release notes
Version history for the ArcSight ESM Event Ingestion integration for Security Operations on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 10.4.19 - August 2025
* Fixed:
+ Multiple configuration items not mapping to SIR.
+ sys\_scope issue in Arcsight ESM.
#### Version 10.4.17 - April 2025
Fixed: Issue related to the configuration item mapping.
#### Version 10.4.15 - November 2024
Changed: Migrated default workflows to flows using Flow Designer.
#### Version 10.4.13 - May 2024
The dependency on the new UI is removed.
#### Version 10.4.11 - March 2024
Fixed: Time out issues for integrations in case of longer waiting time is expected for midserver.
#### Version 10.4.10 - December 2023
Fixed: Misconfiguration of table/field ACLs within the com.snc.secops.arcsight plugin. This is now fixed.
#### Version 10.4.9 - November 2023
Fixed: The Restricted Caller Access (RCA) record causing duplicate entries when the source was trying to access the target source has been deleted. The platform was reading RCA to check whether cross-scope access is
allowed for the target resource, and that's when it noticed a duplicate entry and displayed an error.
#### Version 10.4.8 - May 2023
* Fixed:
+ One-Time Retrieval was not working on the scheduling page in the profile when you change the date format to DD-MM-YYYY.
+ Arcsight event ingestion is truncating values when the ID fields are 19 or more digits.
#### Version 10.4.6 - September 2022
* Fixed:
+ Improve the logging for ArcSight ESM Event Ingestion.
+ POL\_ON tabs were greying out on clicking the continue button.
#### Version 10.4.5 - May 2022
* Fixed:
+ When there is a Business Rule on Observable/CI, and task M2M records which update the SIR fields automatically. This occurs since SIR was not persisted at the creation time using SIEM, and the SIR fields are
not getting updated. Now SIR would persist first in DB, and then the M2M records are created.
+ Records were not getting parsed if only one event was generated in ArcSight.
#### Version 10.4.4 - December 2021
Fixed: UI changes.
#### Version 10.4.2 - August 2020
Fixed: Minor bug fixes.
#### Version 10.4.1 - June 2020
New: Added support for ArcSight related lists and actions to be available in the Security Incident Response UI.
#### Version 10.0.5 - March 2020
ArcSight ESM is a market-leading solution for collecting, correlating, and reporting on security event information. This integration with ArcSight ESM will be used automate ingestion of correlated events from ArcSight and improve the ability to automate creation of security incidents in the ServiceNow platform through dynamic mapping.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-arcsight-logger-integration.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-arcsight-logger-integration.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-secops-rn-arcsight-logger-integration.html | ArcSight Logger Integration for Security Operations release notes | Version history for the ArcSight Logger Integration for Security Operations on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Security Operations release notes",
"ServiceNow Store - Security Incident Response release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-arcsight-logger-integration.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-arcsight-logger-integration.html"><body id="store-secops-rn-arcsight-logger-integration"><main role="main"><article role="article" class="dita" id="store-secops-rn-arcsight-logger-integration" aria-labelledby="title_store-secops-rn-arcsight-logger-integration">
<h1 class="title topictitle1" id="title_store-secops-rn-arcsight-logger-integration">ArcSight Logger Integration for Security Operations release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the ArcSight Logger Integration for Security Operations on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-secops-rn-arcsight-logger-integration__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d162858e58" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 10.4.1 - November 2024</dt>
<dd class="dd" id="store-secops-rn-arcsight-logger-integration__latest-arcsight-logger-integration">Changed: Migrated Workflows to Flow Designer flows.</dd>
<dt class="dt dlterm">Version 10.3.3 - May 2023</dt>
<dd class="dd">Fixed: Project Atkins: Migrate scoped app packaging to a new parent pom to remove duplicated content.</dd>
<dt class="dt dlterm">Version 10.3.2 - February 2023</dt>
<dd class="dd">New: Supports Type changes to display on the Security Incident Response workspace.</dd>
<dt class="dt dlterm">Version 10.3.0 - June 2020</dt>
<dd class="dd">New: Implementation flow to support the new capability framework (v2.0).</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Security Operations release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops.html"
},
{
"title": "ServiceNow Store - Security Incident Response release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops-sir.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html\">ServiceNow Store - Security Operations release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-sir.html\">ServiceNow Store - Security Incident Response release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">ArcSight Logger Integration for Security Operations release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2020-06-11T00:00:00Z",
"Initial upload": "2020-06-11T00:00:00Z",
"Updated on": "2024-11-07T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/21087739",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/21087739",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2020-06-11T01:22:15+02:00",
"DC.date.modified": "2024-11-07",
"DC.format": "HTML5",
"DC.identifier": "store-secops-rn-arcsight-logger-integration",
"DC.language": null,
"DC.relation": "../../../release-notes/store/security-operations/sn-store-rn-secops-sir.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the ArcSight Logger Integration for Security Operations on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-secops-rn-arcsight-logger-integration.html",
"page_key": 21087739,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 688,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 100
},
"related_links": [],
"search_title": null,
"title": "ArcSight Logger Integration for Security Operations release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-arcsight-logger-integration.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-arcsight-logger-integration.html\"><body id=\"store-secops-rn-arcsight-logger-integration\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-secops-rn-arcsight-logger-integration\" aria-labelledby=\"title_store-secops-rn-arcsight-logger-integration\">\n <h1 class=\"title topictitle1\" id=\"title_store-secops-rn-arcsight-logger-integration\">ArcSight Logger Integration for Security Operations release notes</h1>\n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the ArcSight Logger Integration for Security Operations on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-secops-rn-arcsight-logger-integration__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d162858e58\" class=\"title sectiontitle\">Version history</h2>\n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 10.4.1 - November 2024</dt>\n <dd class=\"dd\" id=\"store-secops-rn-arcsight-logger-integration__latest-arcsight-logger-integration\">Changed: Migrated Workflows to Flow Designer flows.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.3.3 - May 2023</dt>\n <dd class=\"dd\">Fixed: Project Atkins: Migrate scoped app packaging to a new parent pom to remove duplicated content.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.3.2 - February 2023</dt>\n <dd class=\"dd\">New: Supports Type changes to display on the Security Incident Response workspace.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.3.0 - June 2020</dt>\n <dd class=\"dd\">New: Implementation flow to support the new capability framework (v2.0).</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # ArcSight Logger Integration for Security Operations release notes
Version history for the ArcSight Logger Integration for Security Operations on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 10.4.1 - November 2024
Changed: Migrated Workflows to Flow Designer flows.
#### Version 10.3.3 - May 2023
Fixed: Project Atkins: Migrate scoped app packaging to a new parent pom to remove duplicated content.
#### Version 10.3.2 - February 2023
New: Supports Type changes to display on the Security Incident Response workspace.
#### Version 10.3.0 - June 2020
New: Implementation flow to support the new capability framework (v2.0).
| ---
title: ArcSight Logger Integration for Security Operations release notes
description: Version history for the ArcSight Logger Integration for Security Operations
on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Security Operations release notes
- ServiceNow Store - Security Incident Response release notes
---
# ArcSight Logger Integration for Security Operations release notes
Version history for the ArcSight Logger Integration for Security Operations on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 10.4.1 - November 2024
Changed: Migrated Workflows to Flow Designer flows.
#### Version 10.3.3 - May 2023
Fixed: Project Atkins: Migrate scoped app packaging to a new parent pom to remove duplicated content.
#### Version 10.3.2 - February 2023
New: Supports Type changes to display on the Security Incident Response workspace.
#### Version 10.3.0 - June 2020
New: Implementation flow to support the new capability framework (v2.0).
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-carbon-black.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-carbon-black.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-secops-rn-carbon-black.html | Carbon Black Integration for Security Operations release notes | Version history for the Carbon Black Integration for Security Operations on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Security Operations release notes",
"ServiceNow Store - Security Incident Response release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-carbon-black.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-carbon-black.html"><body id="store-secops-rn-carbon-black"><main role="main"><article role="article" class="dita" id="store-secops-rn-carbon-black" aria-labelledby="title_store-secops-rn-carbon-black">
<h1 class="title topictitle1" id="title_store-secops-rn-carbon-black"><span class="ph">Carbon Black</span> Integration for Security Operations release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">Carbon Black</span> Integration for Security Operations on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-secops-rn-carbon-black__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section" id="store-secops-rn-carbon-black__section_lrr_nx4_kfb"><h2 id="d198216e59" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 10.3.7 - November 2024</dt>
<dd class="dd" id="store-secops-rn-carbon-black__latest-store-secops-rn-carbon-black">Changed: Migration of Workflows to Flow Designer flows.</dd>
<dt class="dt dlterm">Version 10.3.4 - February 2023</dt>
<dd class="dd">Fixed: Supports Type changes to display on the Security Incident Response workspace.</dd>
<dt class="dt dlterm">Version 10.3.2 - July 2022</dt>
<dd class="dd">Fixed: Isolate host issue resolved and which enables customer to do host isolation without any issues.</dd>
<dt class="dt dlterm">Version 10.3.1 - June 2020</dt>
<dd class="dd">New: Implementation Flow to support the new capability framework (v2.0).</dd>
<dt class="dt dlterm">Version 9.0.0 - November 2019</dt>
<dd class="dd">Fixed: Minor bug fixes.</dd>
<dt class="dt dlterm">Version 8.0.8 - July 2019</dt>
<dd class="dd"><ul class="ul">
<li class="li">New: Recertified for <span class="ph">New York</span></li>
<li class="li">Fixed: Bug fixes</li>
</ul></dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Security Operations release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops.html"
},
{
"title": "ServiceNow Store - Security Incident Response release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops-sir.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html\">ServiceNow Store - Security Operations release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-sir.html\">ServiceNow Store - Security Incident Response release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Carbon Black Integration for Security Operations release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2019-07-18T00:00:00Z",
"Initial upload": "2019-07-18T00:00:00Z",
"Updated on": "2024-11-07T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/11413952",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/11413952",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2019-07-18T15:59:27-07:00",
"DC.date.modified": "2024-11-07T00:59:27+02:00",
"DC.format": "HTML5",
"DC.identifier": "store-secops-rn-carbon-black",
"DC.language": null,
"DC.relation": "../../../release-notes/store/security-operations/sn-store-rn-secops-sir.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Carbon Black Integration for Security Operations on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-secops-rn-carbon-black.html",
"page_key": 11413952,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 820,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 123
},
"related_links": [],
"search_title": null,
"title": "Carbon Black Integration for Security Operations release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-carbon-black.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-carbon-black.html\"><body id=\"store-secops-rn-carbon-black\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-secops-rn-carbon-black\" aria-labelledby=\"title_store-secops-rn-carbon-black\">\n <h1 class=\"title topictitle1\" id=\"title_store-secops-rn-carbon-black\"><span class=\"ph\">Carbon Black</span> Integration for Security Operations release notes</h1>\n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the <span class=\"ph\">Carbon Black</span> Integration for Security Operations on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\"><div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-secops-rn-carbon-black__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div></div>\n </section>\n <section class=\"section\" id=\"store-secops-rn-carbon-black__section_lrr_nx4_kfb\"><h2 id=\"d198216e59\" class=\"title sectiontitle\">Version history</h2>\n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 10.3.7 - November 2024</dt>\n <dd class=\"dd\" id=\"store-secops-rn-carbon-black__latest-store-secops-rn-carbon-black\">Changed: Migration of Workflows to Flow Designer flows.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.3.4 - February 2023</dt>\n <dd class=\"dd\">Fixed: Supports Type changes to display on the Security Incident Response workspace.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.3.2 - July 2022</dt>\n <dd class=\"dd\">Fixed: Isolate host issue resolved and which enables customer to do host isolation without any issues.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.3.1 - June 2020</dt>\n <dd class=\"dd\">New: Implementation Flow to support the new capability framework (v2.0).</dd>\n \n \n <dt class=\"dt dlterm\">Version 9.0.0 - November 2019</dt>\n <dd class=\"dd\">Fixed: Minor bug fixes.</dd>\n \n \n <dt class=\"dt dlterm\">Version 8.0.8 - July 2019</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">New: Recertified for <span class=\"ph\">New York</span></li>\n <li class=\"li\">Fixed: Bug fixes</li>\n </ul></dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Carbon Black Integration for Security Operations release notes
Version history for the Carbon Black Integration for Security Operations on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 10.3.7 - November 2024
Changed: Migration of Workflows to Flow Designer flows.
#### Version 10.3.4 - February 2023
Fixed: Supports Type changes to display on the Security Incident Response workspace.
#### Version 10.3.2 - July 2022
Fixed: Isolate host issue resolved and which enables customer to do host isolation without any issues.
#### Version 10.3.1 - June 2020
New: Implementation Flow to support the new capability framework (v2.0).
#### Version 9.0.0 - November 2019
Fixed: Minor bug fixes.
#### Version 8.0.8 - July 2019
* New: Recertified for New York
* Fixed: Bug fixes
| ---
title: Carbon Black Integration for Security Operations release notes
description: Version history for the Carbon Black Integration for Security Operations
on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Security Operations release notes
- ServiceNow Store - Security Incident Response release notes
---
# Carbon Black Integration for Security Operations release notes
Version history for the Carbon Black Integration for Security Operations on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 10.3.7 - November 2024
Changed: Migration of Workflows to Flow Designer flows.
#### Version 10.3.4 - February 2023
Fixed: Supports Type changes to display on the Security Incident Response workspace.
#### Version 10.3.2 - July 2022
Fixed: Isolate host issue resolved and which enables customer to do host isolation without any issues.
#### Version 10.3.1 - June 2020
New: Implementation Flow to support the new capability framework (v2.0).
#### Version 9.0.0 - November 2019
Fixed: Minor bug fixes.
#### Version 8.0.8 - July 2019
* New: Recertified for New York
* Fixed: Bug fixes
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-chat-integration-sim.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-chat-integration-sim.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-secops-rn-chat-integration-sim.html | Chat integration with Security Incident Management release notes | Version history for the Chat integration with Security Incident Management application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Security Operations release notes",
"ServiceNow Store - Security Incident Response release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-chat-integration-sim.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-chat-integration-sim.html"><body id="store-secops-rn-chat-integration-sim"><main role="main"><article role="article" class="dita" id="store-secops-rn-chat-integration-sim" aria-labelledby="title_store-secops-rn-chat-integration-sim">
<h1 class="title topictitle1" id="title_store-secops-rn-chat-integration-sim">Chat integration with Security Incident Management release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Chat integration with Security Incident Management application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-secops-rn-chat-integration-sim__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d205012e58" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.2.10 - August 2025</dt>
<dd class="dd">Fixed: Implemented robust handling for HTTP 503 (Service Unavailable) errors in Microsoft Teams actions.</dd>
<dt class="dt dlterm">Version 1.2.5 - May 2025</dt>
<dd class="dd" id="store-secops-rn-chat-integration-sim__latest-store-secops-rn-chat-integration-sim">Fixed: Security Bugs related to Slack Chat Connector for Security Incident Management.</dd>
<dt class="dt dlterm">Version 1.2.4 - May 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Fixed:<ul class="ul" id="store-secops-rn-chat-integration-sim__ul_wbg_gx1_hbc">
<li class="li">Empty ACLs addressed</li>
<li class="li">Report view ACLs for all existing tables</li>
<li class="li">Posting a message in the Microsoft Teams channel when the task is assigned</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.2.3 - March 2024</dt>
<dd class="dd">Changed: Added a navigation link to Microsoft Teams on the chat channel modal of the workspace.</dd>
<dt class="dt dlterm">Version 1.2.0 - March 2022</dt>
<dd class="dd">Fixed: Updated the Default Template record table.</dd>
<dt class="dt dlterm">Version 1.2.0 - March 2022</dt>
<dd class="dd">Fixed: Security bug fixes.</dd>
<dt class="dt dlterm">Version 1.1.0 - December 2021</dt>
<dd class="dd">Allows you to track chat activity for third-party applications such as Microsoft Teams or Slack.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Security Operations release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops.html"
},
{
"title": "ServiceNow Store - Security Incident Response release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops-sir.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html\">ServiceNow Store - Security Operations release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-sir.html\">ServiceNow Store - Security Incident Response release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Chat integration with Security Incident Management release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2018-01-29T00:00:00Z",
"Updated on": "2025-07-31T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/33553924",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/33553924",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2025-07-31",
"DC.format": "HTML5",
"DC.identifier": "store-secops-rn-chat-integration-sim",
"DC.language": null,
"DC.relation": "../../../release-notes/store/security-operations/sn-store-rn-secops-sir.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Chat integration with Security Incident Management application on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-secops-rn-chat-integration-sim.html",
"page_key": 33553924,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 1070,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 163
},
"related_links": [],
"search_title": null,
"title": "Chat integration with Security Incident Management release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-chat-integration-sim.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-chat-integration-sim.html\"><body id=\"store-secops-rn-chat-integration-sim\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-secops-rn-chat-integration-sim\" aria-labelledby=\"title_store-secops-rn-chat-integration-sim\">\n <h1 class=\"title topictitle1\" id=\"title_store-secops-rn-chat-integration-sim\">Chat integration with Security Incident Management release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the Chat integration with Security Incident Management application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-secops-rn-chat-integration-sim__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d205012e58\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 1.2.10 - August 2025</dt>\n <dd class=\"dd\">Fixed: Implemented robust handling for HTTP 503 (Service Unavailable) errors in Microsoft Teams actions.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.2.5 - May 2025</dt>\n <dd class=\"dd\" id=\"store-secops-rn-chat-integration-sim__latest-store-secops-rn-chat-integration-sim\">Fixed: Security Bugs related to Slack Chat Connector for Security Incident Management.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.2.4 - May 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-secops-rn-chat-integration-sim__ul_wbg_gx1_hbc\">\n <li class=\"li\">Empty ACLs addressed</li>\n <li class=\"li\">Report view ACLs for all existing tables</li>\n <li class=\"li\">Posting a message in the Microsoft Teams channel when the task is assigned</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.2.3 - March 2024</dt>\n <dd class=\"dd\">Changed: Added a navigation link to Microsoft Teams on the chat channel modal of the workspace.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.2.0 - March 2022</dt>\n <dd class=\"dd\">Fixed: Updated the Default Template record table.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.2.0 - March 2022</dt>\n <dd class=\"dd\">Fixed: Security bug fixes.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.0 - December 2021</dt>\n <dd class=\"dd\">Allows you to track chat activity for third-party applications such as Microsoft Teams or Slack.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Chat integration with Security Incident Management release notes
Version history for the Chat integration with Security Incident Management application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.2.10 - August 2025
Fixed: Implemented robust handling for HTTP 503 (Service Unavailable) errors in Microsoft Teams actions.
#### Version 1.2.5 - May 2025
Fixed: Security Bugs related to Slack Chat Connector for Security Incident Management.
#### Version 1.2.4 - May 2024
* Fixed:
+ Empty ACLs addressed
+ Report view ACLs for all existing tables
+ Posting a message in the Microsoft Teams channel when the task is assigned
#### Version 1.2.3 - March 2024
Changed: Added a navigation link to Microsoft Teams on the chat channel modal of the workspace.
#### Version 1.2.0 - March 2022
Fixed: Updated the Default Template record table.
#### Version 1.2.0 - March 2022
Fixed: Security bug fixes.
#### Version 1.1.0 - December 2021
Allows you to track chat activity for third-party applications such as Microsoft Teams or Slack.
| ---
title: Chat integration with Security Incident Management release notes
description: Version history for the Chat integration with Security Incident Management
application on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Security Operations release notes
- ServiceNow Store - Security Incident Response release notes
---
# Chat integration with Security Incident Management release notes
Version history for the Chat integration with Security Incident Management application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.2.10 - August 2025
Fixed: Implemented robust handling for HTTP 503 (Service Unavailable) errors in Microsoft Teams actions.
#### Version 1.2.5 - May 2025
Fixed: Security Bugs related to Slack Chat Connector for Security Incident Management.
#### Version 1.2.4 - May 2024
* Fixed:
+ Empty ACLs addressed
+ Report view ACLs for all existing tables
+ Posting a message in the Microsoft Teams channel when the task is assigned
#### Version 1.2.3 - March 2024
Changed: Added a navigation link to Microsoft Teams on the chat channel modal of the workspace.
#### Version 1.2.0 - March 2022
Fixed: Updated the Default Template record table.
#### Version 1.2.0 - March 2022
Fixed: Security bug fixes.
#### Version 1.1.0 - December 2021
Allows you to track chat activity for third-party applications such as Microsoft Teams or Slack.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-checkpoint.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-checkpoint.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-secops-rn-checkpoint.html | Check Point Integration for Security Operations release notes | Version history for the Check Point Integration for Security Operations on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Security Operations release notes",
"ServiceNow Store - Security Incident Response release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-checkpoint.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-checkpoint.html"><body id="store-secops-rn-checkpoint"><main role="main"><article role="article" class="dita" id="store-secops-rn-checkpoint" aria-labelledby="title_store-secops-rn-checkpoint">
<h1 class="title topictitle1" id="title_store-secops-rn-checkpoint">Check Point Integration for <span class="ph">Security Operations</span> release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Check Point Integration for <span class="ph">Security Operations</span> on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section" id="store-secops-rn-checkpoint__section_krr_nx4_kfb">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-secops-rn-checkpoint__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section" id="store-secops-rn-checkpoint__section_lrr_nx4_kfb"><h2 id="d158397e60" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 10.4.10 - August 2025</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Fixed:<ul class="ul" id="store-secops-rn-checkpoint__ul_dsx_sgk_1gc">
<li class="li">Inconsistent status updates that left block requests in "pending" without escalation to blocklist actions.</li>
<li class="li">Handling of subflow triggers to prevent foreground execution delays and optimized system performance.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 10.4.3 - November 2024</dt>
<dd class="dd" id="store-secops-rn-checkpoint__latest-store-secops-rn-checkpoint">Changed: Migrated base system workflows to Flow Designer flows.</dd>
<dt class="dt dlterm">Version 10.4.0 - August 2024</dt>
<dd class="dd">Changed: Migrated Enrichment workflows to flow designer.</dd>
<dt class="dt dlterm">Version 10.3.4 - February 2023</dt>
<dd class="dd">New: Updated to support Security Incident Response workspace.</dd>
<dt class="dt dlterm">Version 10.3.2 - November 2020</dt>
<dd class="dd"><ul class="ul" id="store-secops-rn-checkpoint__ul_wxf_4mj_qnb">
<li class="li">Changed:<ul class="ul" id="store-secops-rn-checkpoint__ul_hct_pmj_qnb">
<li class="li">As part of the inclusive language initiative, the Tag type and Integration Tile configuration have been updated to mention Allow List.</li>
<li class="li">As part of the inclusive language initiative, ATF tests have been updated to mention Allow List.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 10.0.1 - May 2020</dt>
<dd class="dd"><ul class="ul" id="store-secops-rn-checkpoint__ul_lzr_wfn_plb">
<li class="li">New:<ul class="ul" id="store-secops-rn-checkpoint__ul_fzx_wfn_plb">
<li class="li">Ability to configure HTTPS Trimming in a URL Block List for HTTPS Inspection.</li>
<li class="li">Ability to configure URLs to inherit the domain behavior.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 8.1.0 - September 2019</dt>
<dd class="dd"><div class="p">New: <ul class="ul">
<li class="li">Proper implementation of wildcard support and domains for preventing the addition of individual URL blocklist entries</li>
<li class="li">Manually created block list entries should always create an observable entry to link to for Check Point Block Request Integration.</li>
</ul></div></dd>
<dt class="dt dlterm">Version 8.0.0 - July 2019</dt>
<dd class="dd"><ul class="ul">
<li class="li">New: Recertified for <span class="ph">New York</span></li>
<li class="li">Fixed: Bug fixes</li>
</ul></dd>
<dt class="dt dlterm">Version 5.0.0 - March 2019</dt>
<dd class="dd"><ul class="ul">
<li class="li">Flexibility to create multiple Block Lists that apply to multiple Check Point Gateways</li>
<li class="li">Detailed reporting on the types of sites being blocked (phishing, malware, and allow listed sites)</li>
<li class="li">Tagging of <span class="ph">ServiceNow AI Platform</span> security incidents with Block List entries by the observable type (URL, domain, IP address)</li>
<li class="li">Configuring Block List expiration periods to maintain Block List size by automatically expiring or removing older entries</li>
<li class="li">Searching Block List entries between different Block Lists</li>
<li class="li">Linking Block List entries to observable records and security incidents that include threat intelligence results and details about why an entry is blocked</li>
</ul></dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Security Operations release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops.html"
},
{
"title": "ServiceNow Store - Security Incident Response release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops-sir.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html\">ServiceNow Store - Security Operations release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-sir.html\">ServiceNow Store - Security Incident Response release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Check Point Integration for Security Operations release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2019-03-07T00:00:00Z",
"Initial upload": "2019-03-07T00:00:00Z",
"Updated on": "2025-07-31T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/11413953",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/11413953",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2019-03-07T15:59:27-08:00",
"DC.date.modified": "2025-07-31T00:59:27+01:00",
"DC.format": "HTML5",
"DC.identifier": "store-secops-rn-checkpoint",
"DC.language": null,
"DC.relation": "../../../release-notes/store/security-operations/sn-store-rn-secops-sir.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Check Point Integration for Security Operations on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-secops-rn-checkpoint.html",
"page_key": 11413953,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 2251,
"img_count": 0,
"read_time": 2,
"video_links": [
""
],
"word_count": 333
},
"related_links": [],
"search_title": null,
"title": "Check Point Integration for Security Operations release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-checkpoint.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-checkpoint.html\"><body id=\"store-secops-rn-checkpoint\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-secops-rn-checkpoint\" aria-labelledby=\"title_store-secops-rn-checkpoint\">\n <h1 class=\"title topictitle1\" id=\"title_store-secops-rn-checkpoint\">Check Point Integration for <span class=\"ph\">Security Operations</span> release notes</h1>\n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the Check Point Integration for <span class=\"ph\">Security Operations</span> on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\" id=\"store-secops-rn-checkpoint__section_krr_nx4_kfb\">\n <div class=\"p\"><div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-secops-rn-checkpoint__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div></div>\n </section>\n <section class=\"section\" id=\"store-secops-rn-checkpoint__section_lrr_nx4_kfb\"><h2 id=\"d158397e60\" class=\"title sectiontitle\">Version history</h2>\n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 10.4.10 - August 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-secops-rn-checkpoint__ul_dsx_sgk_1gc\">\n <li class=\"li\">Inconsistent status updates that left block requests in "pending" without escalation to blocklist actions.</li>\n <li class=\"li\">Handling of subflow triggers to prevent foreground execution delays and optimized system performance.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 10.4.3 - November 2024</dt>\n <dd class=\"dd\" id=\"store-secops-rn-checkpoint__latest-store-secops-rn-checkpoint\">Changed: Migrated base system workflows to Flow Designer flows.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.4.0 - August 2024</dt>\n <dd class=\"dd\">Changed: Migrated Enrichment workflows to flow designer.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.3.4 - February 2023</dt>\n <dd class=\"dd\">New: Updated to support Security Incident Response workspace.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.3.2 - November 2020</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-secops-rn-checkpoint__ul_wxf_4mj_qnb\">\n <li class=\"li\">Changed:<ul class=\"ul\" id=\"store-secops-rn-checkpoint__ul_hct_pmj_qnb\">\n <li class=\"li\">As part of the inclusive language initiative, the Tag type and Integration Tile configuration have been updated to mention Allow List.</li>\n <li class=\"li\">As part of the inclusive language initiative, ATF tests have been updated to mention Allow List.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 10.0.1 - May 2020</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-secops-rn-checkpoint__ul_lzr_wfn_plb\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-secops-rn-checkpoint__ul_fzx_wfn_plb\">\n <li class=\"li\">Ability to configure HTTPS Trimming in a URL Block List for HTTPS Inspection.</li>\n <li class=\"li\">Ability to configure URLs to inherit the domain behavior.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 8.1.0 - September 2019</dt>\n <dd class=\"dd\"><div class=\"p\">New: <ul class=\"ul\">\n <li class=\"li\">Proper implementation of wildcard support and domains for preventing the addition of individual URL blocklist entries</li>\n <li class=\"li\">Manually created block list entries should always create an observable entry to link to for Check Point Block Request Integration.</li>\n </ul></div></dd>\n \n \n <dt class=\"dt dlterm\">Version 8.0.0 - July 2019</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">New: Recertified for <span class=\"ph\">New York</span></li>\n <li class=\"li\">Fixed: Bug fixes</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 5.0.0 - March 2019</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">Flexibility to create multiple Block Lists that apply to multiple Check Point Gateways</li>\n <li class=\"li\">Detailed reporting on the types of sites being blocked (phishing, malware, and allow listed sites)</li>\n <li class=\"li\">Tagging of <span class=\"ph\">ServiceNow AI Platform</span> security incidents with Block List entries by the observable type (URL, domain, IP address)</li>\n <li class=\"li\">Configuring Block List expiration periods to maintain Block List size by automatically expiring or removing older entries</li>\n <li class=\"li\">Searching Block List entries between different Block Lists</li>\n <li class=\"li\">Linking Block List entries to observable records and security incidents that include threat intelligence results and details about why an entry is blocked</li>\n </ul></dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Check Point Integration for Security Operations release notes
Version history for the Check Point Integration for Security Operations on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 10.4.10 - August 2025
* Fixed:
+ Inconsistent status updates that left block requests in "pending" without escalation to blocklist actions.
+ Handling of subflow triggers to prevent foreground execution delays and optimized system performance.
#### Version 10.4.3 - November 2024
Changed: Migrated base system workflows to Flow Designer flows.
#### Version 10.4.0 - August 2024
Changed: Migrated Enrichment workflows to flow designer.
#### Version 10.3.4 - February 2023
New: Updated to support Security Incident Response workspace.
#### Version 10.3.2 - November 2020
* Changed:
+ As part of the inclusive language initiative, the Tag type and Integration Tile configuration have been updated to mention Allow List.
+ As part of the inclusive language initiative, ATF tests have been updated to mention Allow List.
#### Version 10.0.1 - May 2020
* New:
+ Ability to configure HTTPS Trimming in a URL Block List for HTTPS Inspection.
+ Ability to configure URLs to inherit the domain behavior.
#### Version 8.1.0 - September 2019
New:
* Proper implementation of wildcard support and domains for preventing the addition of individual URL blocklist entries
* Manually created block list entries should always create an observable entry to link to for Check Point Block Request Integration.
#### Version 8.0.0 - July 2019
* New: Recertified for New York
* Fixed: Bug fixes
#### Version 5.0.0 - March 2019
* Flexibility to create multiple Block Lists that apply to multiple Check Point Gateways
* Detailed reporting on the types of sites being blocked (phishing, malware, and allow listed sites)
* Tagging of ServiceNow AI Platform security incidents with Block List entries by the observable type (URL, domain, IP address)
* Configuring Block List expiration periods to maintain Block List size by automatically expiring or removing older entries
* Searching Block List entries between different Block Lists
* Linking Block List entries to observable records and security incidents that include threat intelligence results and details about why an entry is blocked
| ---
title: Check Point Integration for Security Operations release notes
description: Version history for the Check Point Integration for Security Operations
on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Security Operations release notes
- ServiceNow Store - Security Incident Response release notes
---
# Check Point Integration for Security Operations release notes
Version history for the Check Point Integration for Security Operations on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 10.4.10 - August 2025
* Fixed:
+ Inconsistent status updates that left block requests in "pending" without escalation to blocklist actions.
+ Handling of subflow triggers to prevent foreground execution delays and optimized system performance.
#### Version 10.4.3 - November 2024
Changed: Migrated base system workflows to Flow Designer flows.
#### Version 10.4.0 - August 2024
Changed: Migrated Enrichment workflows to flow designer.
#### Version 10.3.4 - February 2023
New: Updated to support Security Incident Response workspace.
#### Version 10.3.2 - November 2020
* Changed:
+ As part of the inclusive language initiative, the Tag type and Integration Tile configuration have been updated to mention Allow List.
+ As part of the inclusive language initiative, ATF tests have been updated to mention Allow List.
#### Version 10.0.1 - May 2020
* New:
+ Ability to configure HTTPS Trimming in a URL Block List for HTTPS Inspection.
+ Ability to configure URLs to inherit the domain behavior.
#### Version 8.1.0 - September 2019
New:
* Proper implementation of wildcard support and domains for preventing the addition of individual URL blocklist entries
* Manually created block list entries should always create an observable entry to link to for Check Point Block Request Integration.
#### Version 8.0.0 - July 2019
* New: Recertified for New York
* Fixed: Bug fixes
#### Version 5.0.0 - March 2019
* Flexibility to create multiple Block Lists that apply to multiple Check Point Gateways
* Detailed reporting on the types of sites being blocked (phishing, malware, and allow listed sites)
* Tagging of ServiceNow AI Platform security incidents with Block List entries by the observable type (URL, domain, IP address)
* Configuring Block List expiration periods to maintain Block List size by automatically expiring or removing older entries
* Searching Block List entries between different Block Lists
* Linking Block List entries to observable records and security incidents that include threat intelligence results and details about why an entry is blocked
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-cloud-security-posture-mgmt.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-cloud-security-posture-mgmt.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-secops-rn-cloud-security-posture-mgmt.html | Cloud Security Posture Management release notes | Version history for the Cloud Security Posture Management application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Security Operations release notes",
"ServiceNow Store - Vulnerability Response release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-cloud-security-posture-mgmt.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-cloud-security-posture-mgmt.html"><body id="store-secops-rn-cloud-security-posture-mgmt"><main role="main"><article role="article" class="dita" id="store-secops-rn-cloud-security-posture-mgmt" aria-labelledby="title_store-secops-rn-cloud-security-posture-mgmt">
<h1 class="title topictitle1" id="title_store-secops-rn-cloud-security-posture-mgmt">Cloud Security Posture Management release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Cloud Security Posture Management application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-secops-rn-cloud-security-posture-mgmt__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d224812e58" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 2.5.0 - February 2024</dt>
<dd class="dd" id="store-secops-rn-cloud-security-posture-mgmt__latest-store-secops-rn-cloud-security-posture-mgmt">Removed: The capability to detect internet exposure for AWS assets has been moved out of this plugin.</dd>
<dt class="dt dlterm">Version 2.2.1 - August (Vancouver)</dt>
<dd class="dd">New:<ul class="ul" id="store-secops-rn-cloud-security-posture-mgmt__ul_az4_whw_hyb">
<li class="li">Detect internet-facing assets (AWS only).</li>
<li class="li">Detect internet-facing assets with vulnerabilities or security tool coverage gaps such as missing endpoint protection agent (AWS only).</li>
</ul></dd>
<dt class="dt dlterm">Version 2.1.3 - May 2023</dt>
<dd class="dd"><ul class="ul">
<li class="li">New: Audit results for successful configuration findings are created.</li>
<li class="li">Fixed:<ul class="ul">
<li class="li">Configuration tests and policies display as expected.</li>
<li class="li">New test results can be ingested into the GRC application.</li>
<li class="li">The attributes for the sections and criticality in imported policies have been fixed so they display as expected.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 2.0.3 - February 2023</dt>
<dd class="dd"><ul class="ul">
<li class="li">New:<ul class="ul">
<li class="li">Ability to scan cloud environments (AWS and Azure) natively.</li>
<li class="li">Out-of-the-box CIS Benchmarks policies for AWS and Azure.</li>
<li class="li">Ability to create custom policies.</li>
<li class="li">Ability to auto-scan child service accounts when datacenters are discovered.</li>
</ul></li>
</ul></dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Security Operations release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops.html"
},
{
"title": "ServiceNow Store - Vulnerability Response release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops-vr.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html\">ServiceNow Store - Security Operations release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-vr.html\">ServiceNow Store - Vulnerability Response release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Cloud Security Posture Management release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2023-02-02T06:01:44.601857Z",
"Updated on": "2024-02-01T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/38732802",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/38732802",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2024-02-01",
"DC.format": "HTML5",
"DC.identifier": "store-secops-rn-cloud-security-posture-mgmt",
"DC.language": null,
"DC.relation": "../../../release-notes/store/security-operations/sn-store-rn-secops-vr.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Cloud Security Posture Management application on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-secops-rn-cloud-security-posture-mgmt.html",
"page_key": 38732802,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 1202,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 173
},
"related_links": [],
"search_title": null,
"title": "Cloud Security Posture Management release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-cloud-security-posture-mgmt.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-cloud-security-posture-mgmt.html\"><body id=\"store-secops-rn-cloud-security-posture-mgmt\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-secops-rn-cloud-security-posture-mgmt\" aria-labelledby=\"title_store-secops-rn-cloud-security-posture-mgmt\">\n <h1 class=\"title topictitle1\" id=\"title_store-secops-rn-cloud-security-posture-mgmt\">Cloud Security Posture Management release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the Cloud Security Posture Management application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-secops-rn-cloud-security-posture-mgmt__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d224812e58\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 2.5.0 - February 2024</dt>\n <dd class=\"dd\" id=\"store-secops-rn-cloud-security-posture-mgmt__latest-store-secops-rn-cloud-security-posture-mgmt\">Removed: The capability to detect internet exposure for AWS assets has been moved out of this plugin.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.2.1 - August (Vancouver)</dt>\n <dd class=\"dd\">New:<ul class=\"ul\" id=\"store-secops-rn-cloud-security-posture-mgmt__ul_az4_whw_hyb\">\n <li class=\"li\">Detect internet-facing assets (AWS only).</li>\n <li class=\"li\">Detect internet-facing assets with vulnerabilities or security tool coverage gaps such as missing endpoint protection agent (AWS only).</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 2.1.3 - May 2023</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">New: Audit results for successful configuration findings are created.</li>\n <li class=\"li\">Fixed:<ul class=\"ul\">\n <li class=\"li\">Configuration tests and policies display as expected.</li>\n <li class=\"li\">New test results can be ingested into the GRC application.</li>\n <li class=\"li\">The attributes for the sections and criticality in imported policies have been fixed so they display as expected.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.3 - February 2023</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\">\n <li class=\"li\">Ability to scan cloud environments (AWS and Azure) natively.</li>\n <li class=\"li\">Out-of-the-box CIS Benchmarks policies for AWS and Azure.</li>\n <li class=\"li\">Ability to create custom policies.</li>\n <li class=\"li\">Ability to auto-scan child service accounts when datacenters are discovered.</li>\n </ul></li>\n </ul></dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Cloud Security Posture Management release notes
Version history for the Cloud Security Posture Management application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.5.0 - February 2024
Removed: The capability to detect internet exposure for AWS assets has been moved out of this plugin.
#### Version 2.2.1 - August (Vancouver)
New:
* Detect internet-facing assets (AWS only).
* Detect internet-facing assets with vulnerabilities or security tool coverage gaps such as missing endpoint protection agent (AWS only).
#### Version 2.1.3 - May 2023
* New: Audit results for successful configuration findings are created.
* Fixed:
+ Configuration tests and policies display as expected.
+ New test results can be ingested into the GRC application.
+ The attributes for the sections and criticality in imported policies have been fixed so they display as expected.
#### Version 2.0.3 - February 2023
* New:
+ Ability to scan cloud environments (AWS and Azure) natively.
+ Out-of-the-box CIS Benchmarks policies for AWS and Azure.
+ Ability to create custom policies.
+ Ability to auto-scan child service accounts when datacenters are discovered.
| ---
title: Cloud Security Posture Management release notes
description: Version history for the Cloud Security Posture Management application
on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Security Operations release notes
- ServiceNow Store - Vulnerability Response release notes
---
# Cloud Security Posture Management release notes
Version history for the Cloud Security Posture Management application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.5.0 - February 2024
Removed: The capability to detect internet exposure for AWS assets has been moved out of this plugin.
#### Version 2.2.1 - August (Vancouver)
New:
* Detect internet-facing assets (AWS only).
* Detect internet-facing assets with vulnerabilities or security tool coverage gaps such as missing endpoint protection agent (AWS only).
#### Version 2.1.3 - May 2023
* New: Audit results for successful configuration findings are created.
* Fixed:
+ Configuration tests and policies display as expected.
+ New test results can be ingested into the GRC application.
+ The attributes for the sections and criticality in imported policies have been fixed so they display as expected.
#### Version 2.0.3 - February 2023
* New:
+ Ability to scan cloud environments (AWS and Azure) natively.
+ Out-of-the-box CIS Benchmarks policies for AWS and Azure.
+ Ability to create custom policies.
+ Ability to auto-scan child service accounts when datacenters are discovered.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-collaboration-ui-component-major-sim.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-collaboration-ui-component-major-sim.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-secops-rn-collaboration-ui-component-major-sim.html | Collaboration UI Component for Major Security Incident Management Workspace release notes | Version history for the Collaboration UI Component for Major Security Incident Management Workspace application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Security Operations release notes",
"ServiceNow Store - Security Incident Response release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-collaboration-ui-component-major-sim.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-collaboration-ui-component-major-sim.html"><body id="store-secops-rn-collaboration-ui-component-major-sim"><main role="main"><article role="article" class="dita" id="store-secops-rn-collaboration-ui-component-major-sim" aria-labelledby="title_store-secops-rn-collaboration-ui-component-major-sim">
<h1 class="title topictitle1" id="title_store-secops-rn-collaboration-ui-component-major-sim">Collaboration UI Component for Major Security Incident Management Workspace release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Collaboration UI Component for Major Security Incident Management Workspace application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-secops-rn-collaboration-ui-component-major-sim__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d523185e58" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.2.1 - November 2024</dt>
<dd class="dd" id="store-secops-rn-collaboration-ui-component-major-sim__latest-store-secops-rn-collaboration-ui-component-major-sim">Fixed: Accessibility issues in the MSIM Workspace in tabs such as, Status Report, Collaboration, etc.</dd>
<dt class="dt dlterm">Version 1.2.0 - March 2022</dt>
<dd class="dd">Fixed: Fixes related to the Next Experience theme.</dd>
<dt class="dt dlterm">Version 1.1.0 - December 2021</dt>
<dd class="dd">Collaboration Component for Security Operations is a depedency plugin that provides the Collaboration Component for Major Security Incident Management Workspace.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Security Operations release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops.html"
},
{
"title": "ServiceNow Store - Security Incident Response release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops-sir.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html\">ServiceNow Store - Security Operations release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-sir.html\">ServiceNow Store - Security Incident Response release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Collaboration UI Component for Major Security Incident Management Workspace release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2018-01-29T00:00:00Z",
"Updated on": "2024-11-07T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/33553925",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/33553925",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2024-11-07T16:22:15-08:00",
"DC.format": "HTML5",
"DC.identifier": "store-secops-rn-collaboration-ui-component-major-sim",
"DC.language": null,
"DC.relation": "../../../release-notes/store/security-operations/sn-store-rn-secops-sir.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Collaboration UI Component for Major Security Incident Management Workspace application on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-secops-rn-collaboration-ui-component-major-sim.html",
"page_key": 33553925,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 701,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 97
},
"related_links": [],
"search_title": null,
"title": "Collaboration UI Component for Major Security Incident Management Workspace release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-collaboration-ui-component-major-sim.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-collaboration-ui-component-major-sim.html\"><body id=\"store-secops-rn-collaboration-ui-component-major-sim\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-secops-rn-collaboration-ui-component-major-sim\" aria-labelledby=\"title_store-secops-rn-collaboration-ui-component-major-sim\">\n <h1 class=\"title topictitle1\" id=\"title_store-secops-rn-collaboration-ui-component-major-sim\">Collaboration UI Component for Major Security Incident Management Workspace release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the Collaboration UI Component for Major Security Incident Management Workspace application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-secops-rn-collaboration-ui-component-major-sim__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d523185e58\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 1.2.1 - November 2024</dt>\n <dd class=\"dd\" id=\"store-secops-rn-collaboration-ui-component-major-sim__latest-store-secops-rn-collaboration-ui-component-major-sim\">Fixed: Accessibility issues in the MSIM Workspace in tabs such as, Status Report, Collaboration, etc.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.2.0 - March 2022</dt>\n <dd class=\"dd\">Fixed: Fixes related to the Next Experience theme.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.0 - December 2021</dt>\n <dd class=\"dd\">Collaboration Component for Security Operations is a depedency plugin that provides the Collaboration Component for Major Security Incident Management Workspace.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Collaboration UI Component for Major Security Incident Management Workspace release notes
Version history for the Collaboration UI Component for Major Security Incident Management Workspace application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.2.1 - November 2024
Fixed: Accessibility issues in the MSIM Workspace in tabs such as, Status Report, Collaboration, etc.
#### Version 1.2.0 - March 2022
Fixed: Fixes related to the Next Experience theme.
#### Version 1.1.0 - December 2021
Collaboration Component for Security Operations is a depedency plugin that provides the Collaboration Component for Major Security Incident Management Workspace.
| ---
title: Collaboration UI Component for Major Security Incident Management Workspace
release notes
description: Version history for the Collaboration UI Component for Major Security
Incident Management Workspace application on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Security Operations release notes
- ServiceNow Store - Security Incident Response release notes
---
# Collaboration UI Component for Major Security Incident Management Workspace release notes
Version history for the Collaboration UI Component for Major Security Incident Management Workspace application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.2.1 - November 2024
Fixed: Accessibility issues in the MSIM Workspace in tabs such as, Status Report, Collaboration, etc.
#### Version 1.2.0 - March 2022
Fixed: Fixes related to the Next Experience theme.
#### Version 1.1.0 - December 2021
Collaboration Component for Security Operations is a depedency plugin that provides the Collaboration Component for Major Security Incident Management Workspace.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-common-plugin-siem-integrations.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-common-plugin-siem-integrations.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-secops-rn-common-plugin-siem-integrations.html | Common Plugin for SecOps SIEM integration release notes | Version history for the Common Plugin for SecOps SIEM integration on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Security Operations release notes",
"ServiceNow Store - Security Incident Response release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-common-plugin-siem-integrations.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-common-plugin-siem-integrations.html"><body id="store-secops-rn-common-plugin-siem-integrations"><main role="main"><article role="article" class="dita" id="store-secops-rn-common-plugin-siem-integrations" aria-labelledby="title_store-secops-rn-common-plugin-siem-integrations">
<h1 class="title topictitle1" id="title_store-secops-rn-common-plugin-siem-integrations">Common Plugin for SecOps SIEM integration release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Common Plugin for SecOps SIEM integration on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section" id="store-secops-rn-common-plugin-siem-integrations__section_egy_21c_ppb">
<div class="p"><div class="note important note_important" id="store-secops-rn-common-plugin-siem-integrations__note_fgy_21c_ppb"><span class="note__title">Important:</span> <span class="ph" id="store-secops-rn-common-plugin-siem-integrations__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section" id="store-secops-rn-common-plugin-siem-integrations__section_ggy_21c_ppb"><h2 id="d374297e54" class="title sectiontitle">Version history</h2>
<dl class="dl" id="store-secops-rn-common-plugin-siem-integrations__dl_hgy_21c_ppb">
<dt class="dt dlterm">Version 11.0.13 - November 2023</dt>
<dd class="dd" id="store-secops-rn-common-plugin-siem-integrations__latest-store-secops-rn-common-plugin-siem-integrations"><ul class="ul">
<li class="li">Changed: Updated jQuery UI libraries to the latest version.</li>
<li class="li">Fixed: Accessibility issues in security mapping fields on the Profile page.</li>
</ul></dd>
<dt class="dt dlterm">Version 11.0.11 - May 2023</dt>
<dd class="dd">Fixed: [Localization - Hardcoded String] - Missing ${""key""} call in <sn_event_ingestion> fix.</dd>
<dt class="dt dlterm">Version 11.0.9 - September 2022</dt>
<dd class="dd">Changed: Performance fix.</dd>
<dt class="dt dlterm">Version 11.0.8 - May 2022</dt>
<dd class="dd">Fixed: When there is a Business Rule on Observable/CI, and task M2M records which update the SIR fields automatically. This occurs since SIR was not persisted at the creation time using SIEM, and the SIR fields are not
getting updated. This issue has been fixed, and now SIR would persist first in DB, and then the M2M records are created.</dd>
<dt class="dt dlterm">Version 11.0.6 - March 2022</dt>
<dd class="dd"><ul class="ul">
<li class="li">Changed: Updated AngularJS library version.</li>
<li class="li">Fixed: Fixed Breadcrumb tabs functionality while saving the profile.</li>
</ul></dd>
<dt class="dt dlterm">Version 11.0.5 - December 2021</dt>
<dd class="dd">Fixed: UI fixes.</dd>
<dt class="dt dlterm">Version 11.0.4 - May 2021</dt>
<dd class="dd">Changed: Moved the RCA (Restricted Caller Access) records to the correct target scope.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Security Operations release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops.html"
},
{
"title": "ServiceNow Store - Security Incident Response release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops-sir.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html\">ServiceNow Store - Security Operations release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-sir.html\">ServiceNow Store - Security Incident Response release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Common Plugin for SecOps SIEM integration release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-02-16T00:00:00Z",
"Initial upload": "2018-02-16T00:00:00Z",
"Updated on": "2023-11-02T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/33196480",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/33196480",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-02-16T15:59:27-08:00",
"DC.date.modified": "2023-11-02",
"DC.format": "HTML5",
"DC.identifier": "store-secops-rn-common-plugin-siem-integrations",
"DC.language": null,
"DC.relation": "../../../release-notes/store/security-operations/sn-store-rn-secops-sir.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Common Plugin for SecOps SIEM integration on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-secops-rn-common-plugin-siem-integrations.html",
"page_key": 33196480,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 1288,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 195
},
"related_links": [],
"search_title": null,
"title": "Common Plugin for SecOps SIEM integration release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-common-plugin-siem-integrations.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-common-plugin-siem-integrations.html\"><body id=\"store-secops-rn-common-plugin-siem-integrations\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-secops-rn-common-plugin-siem-integrations\" aria-labelledby=\"title_store-secops-rn-common-plugin-siem-integrations\">\n <h1 class=\"title topictitle1\" id=\"title_store-secops-rn-common-plugin-siem-integrations\">Common Plugin for SecOps SIEM integration release notes</h1>\n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the Common Plugin for SecOps SIEM integration on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\" id=\"store-secops-rn-common-plugin-siem-integrations__section_egy_21c_ppb\">\n <div class=\"p\"><div class=\"note important note_important\" id=\"store-secops-rn-common-plugin-siem-integrations__note_fgy_21c_ppb\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-secops-rn-common-plugin-siem-integrations__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div></div>\n </section>\n <section class=\"section\" id=\"store-secops-rn-common-plugin-siem-integrations__section_ggy_21c_ppb\"><h2 id=\"d374297e54\" class=\"title sectiontitle\">Version history</h2>\n \n <dl class=\"dl\" id=\"store-secops-rn-common-plugin-siem-integrations__dl_hgy_21c_ppb\">\n \n <dt class=\"dt dlterm\">Version 11.0.13 - November 2023</dt>\n <dd class=\"dd\" id=\"store-secops-rn-common-plugin-siem-integrations__latest-store-secops-rn-common-plugin-siem-integrations\"><ul class=\"ul\">\n <li class=\"li\">Changed: Updated jQuery UI libraries to the latest version.</li>\n <li class=\"li\">Fixed: Accessibility issues in security mapping fields on the Profile page.</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 11.0.11 - May 2023</dt>\n <dd class=\"dd\">Fixed: [Localization - Hardcoded String] - Missing ${""key""} call in <sn_event_ingestion> fix.</dd>\n \n \n <dt class=\"dt dlterm\">Version 11.0.9 - September 2022</dt>\n <dd class=\"dd\">Changed: Performance fix.</dd>\n \n \n <dt class=\"dt dlterm\">Version 11.0.8 - May 2022</dt>\n <dd class=\"dd\">Fixed: When there is a Business Rule on Observable/CI, and task M2M records which update the SIR fields automatically. This occurs since SIR was not persisted at the creation time using SIEM, and the SIR fields are not\n getting updated. This issue has been fixed, and now SIR would persist first in DB, and then the M2M records are created.</dd>\n \n \n <dt class=\"dt dlterm\">Version 11.0.6 - March 2022</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">Changed: Updated AngularJS library version.</li>\n <li class=\"li\">Fixed: Fixed Breadcrumb tabs functionality while saving the profile.</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 11.0.5 - December 2021</dt>\n <dd class=\"dd\">Fixed: UI fixes.</dd>\n \n \n <dt class=\"dt dlterm\">Version 11.0.4 - May 2021</dt>\n <dd class=\"dd\">Changed: Moved the RCA (Restricted Caller Access) records to the correct target scope.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Common Plugin for SecOps SIEM integration release notes
Version history for the Common Plugin for SecOps SIEM integration on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 11.0.13 - November 2023
* Changed: Updated jQuery UI libraries to the latest version.
* Fixed: Accessibility issues in security mapping fields on the Profile page.
#### Version 11.0.11 - May 2023
Fixed: [Localization - Hardcoded String] - Missing ${""key""} call in <sn\_event\_ingestion> fix.
#### Version 11.0.9 - September 2022
Changed: Performance fix.
#### Version 11.0.8 - May 2022
Fixed: When there is a Business Rule on Observable/CI, and task M2M records which update the SIR fields automatically. This occurs since SIR was not persisted at the creation time using SIEM, and the SIR fields are not
getting updated. This issue has been fixed, and now SIR would persist first in DB, and then the M2M records are created.
#### Version 11.0.6 - March 2022
* Changed: Updated AngularJS library version.
* Fixed: Fixed Breadcrumb tabs functionality while saving the profile.
#### Version 11.0.5 - December 2021
Fixed: UI fixes.
#### Version 11.0.4 - May 2021
Changed: Moved the RCA (Restricted Caller Access) records to the correct target scope.
| ---
title: Common Plugin for SecOps SIEM integration release notes
description: Version history for the Common Plugin for SecOps SIEM integration on
the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Security Operations release notes
- ServiceNow Store - Security Incident Response release notes
---
# Common Plugin for SecOps SIEM integration release notes
Version history for the Common Plugin for SecOps SIEM integration on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 11.0.13 - November 2023
* Changed: Updated jQuery UI libraries to the latest version.
* Fixed: Accessibility issues in security mapping fields on the Profile page.
#### Version 11.0.11 - May 2023
Fixed: [Localization - Hardcoded String] - Missing ${""key""} call in <sn\_event\_ingestion> fix.
#### Version 11.0.9 - September 2022
Changed: Performance fix.
#### Version 11.0.8 - May 2022
Fixed: When there is a Business Rule on Observable/CI, and task M2M records which update the SIR fields automatically. This occurs since SIR was not persisted at the creation time using SIEM, and the SIR fields are not
getting updated. This issue has been fixed, and now SIR would persist first in DB, and then the M2M records are created.
#### Version 11.0.6 - March 2022
* Changed: Updated AngularJS library version.
* Fixed: Fixed Breadcrumb tabs functionality while saving the profile.
#### Version 11.0.5 - December 2021
Fixed: UI fixes.
#### Version 11.0.4 - May 2021
Changed: Moved the RCA (Restricted Caller Access) records to the correct target scope.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-config-compl.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-config-compl.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-secops-rn-config-compl.html | Configuration Compliance release notes | Version history for the Security Operations Configuration Compliance application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Security Operations release notes",
"ServiceNow Store - Vulnerability Response release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-config-compl.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-config-compl.html"><body id="store-secops-rn-config-compl"><main role="main"><article role="article" class="dita" id="store-secops-rn-config-compl" aria-labelledby="title_store-secops-rn-config-compl">
<h1 class="title topictitle1" id="title_store-secops-rn-config-compl"><span class="ph">Configuration Compliance</span> release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">Security Operations</span>
<span class="ph">Configuration Compliance</span> application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-secops-rn-config-compl__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section" id="store-secops-rn-config-compl__section_lrr_nx4_kfb"><h2 id="d112645e62" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 15.4.3 - August 2025</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Changed:<ul class="ul" id="store-secops-rn-config-compl__ul_p4x_zn5_bgc">
<li class="li">CTR Granularity Configuration: You can now configure the granularity of Configuration Test Results (CTR) in Configuration Compliance. For example, if a database has five instances, the system generates five distinct
test results one per instance offering improved visibility and flexibility in patch tracking.</li>
<li class="li">Refined State Management Logic: State roll-down from remediation tasks (RTs) to findings and roll-up from findings to RTs has been improved across all modules. Enhancements include better handling of mixed states (e.g.
Deferred and Closed), support for closing tasks in sub-states like In-Review, and reopening based on the Assigned To field. False Positive transitions now align with scanner results as the source of truth, reducing
manual effort and clarifying task ownership.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 15.3.4 - June 2025</dt>
<dd class="dd" id="store-secops-rn-config-compl__latest-store-secops-rn-config-compl">Fixed: The scheduled job Rollup test result values to remediation task and configuration test will check the status of the previous background job before starting a new one.</dd>
<dt class="dt dlterm">Version 15.3.3 - May 2025</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul" id="store-secops-rn-config-compl__ul_lpw_ycc_cfc">
<li class="li">You can now configure advanced questionnaires as part of the exception management process using Smart Assessment. This improvement allows remediation owners to provide detailed context for exception requests and
enables approvers to configure conditional questions to gather the right information needed for informed decision-making.</li>
<li class="li">If a questionnaire is marked as mandatory, the test results or remediation tasks remain in the 'Open' state until the questionnaire is completed and submitted. If the questionnaire is incomplete, the state change
approval record is saved as 'Draft'. Only after completing the questionnaire can the user submit the exception request, which will then move the test result or remediation task to the 'In Review' state.</li>
</ul></li>
<li class="li">Fixed:<ul class="ul" id="store-secops-rn-config-compl__ul_qtm_zcc_cfc">
<li class="li">The creation of duplicate jobs for auto-close rules.</li>
<li class="li">When the deferral period for remediation tasks expires, the test result state does not revert to Open from Passed.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 15.2.6 - March 2025</dt>
<dd class="dd">Fixed: An issue where the Request Extension functionality in version 25.0.4 in the Classic UI. The feature is now working as expected.</dd>
<dt class="dt dlterm">Version 15.2.5 - February 2025</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New: Introduced the ability to manually create Remediation Tasks (RTs) in the List View of Vulnerability Manager and IT Remediation Workspaces.</li>
<li class="li">Fixed:<ul class="ul" id="store-secops-rn-config-compl__ul_pjr_yz2_d2c">
<li class="li">The 'sn_sec_cmn.risk_score_changes_add_worknote' system property has been introduced. When enabled, it populates the updated risk score calculation details in the work notes.</li>
<li class="li">A Remediation owner can now add work notes for the test results assigned to them.</li>
<li class="li">Resolved state management issues: The UI actions and validations in the Remediation Task form now align consistently with the current state.</li>
<li class="li">Now, a Remediation Owner can open and view the Vulnerability Entry records in the IT Remediation Workspace without a 403 error.</li>
<li class="li">An intermittent issue related to dates on the Request Exception modal, which was preventing the submission, has now been fixed.</li>
<li class="li">The issue where a rejection in the State Change Approval (Exception Request) incorrectly marked the rejected approval record as 'No Longer Required' has been resolved.</li>
<li class="li">Now, the Impacted CIs widget on the Home page of the IT Remediation Workspace is displayed properly.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 15.1.6 - December 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Changed: When you select the Request Extension button to extend an exception rule, you have the option to extend both the deferred until date' and the exception rule valid to' date.</li>
<li class="li">Fixed: Tags added to the test results are displayed in the workspace list view if a tag is associated with it, and the Tags column is included in the list view.</li>
</ul>
</dd>
<dt class="dt dlterm">Version 15.1.5 - November 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul" id="store-secops-rn-config-compl__ul_j4f_pfc_fdc">
<li class="li">Granular Role-based access control: Enhanced the role management in Vulnerability Manager Workspace (for watch topics and lists) and IT Remediation Workspace (for lists). This enables precise access control and
configuration tailored to specific user roles. CC Analysts can now create watch topics.</li>
<li class="li">Workspace search: Efficiently search using the record numbers and open the records in either the Vulnerability Manager Workspace or IT Remediation Workspace, depending on your assigned role.</li>
<li class="li">Navigating to Workspaces from the All menu: If the 'sn_vul_cmn_ws.navigate_to_workspace' system property is enabled, selecting predefined filter links in the Configuration Compliance module from the 'All' menu will
automatically open these links in the Vulnerability Manager Workspace and IT Remediation Workspace based on your role.</li>
<li class="li">Remediation target configuration: The Remediation target rules can now be configured in such a way that the remediation target is calculated based on the Last Opened' date, offering more flexibility in tracking the
remediation progress.</li>
<li class="li">Customizable Age calculation: The Age and Age Closed calculations of a test result can now be customized so that they are calculated from a choice of available date fields. That is, you can now select any of the
available date fields such as last found, created, etc. with reference to which the Age and Age Closed values must be calculated. For more information on how to configure these age calculations, refer to the KB1703270 KB
article.</li>
<li class="li">Refresh the Saved Filter visualizations: You can now refresh the visualizations for saved filters on the Vulnerability Manager Workspace Home page either once or daily. Additionally, you can manually update these
visualizations on demand to reflect the latest data.</li>
<li class="li">Performance enhancement in the Workspaces: The glide.ui.list.seismic.omit.count' system property allows you to deactivate the record/row count display on the lists in the Vulnerability Manager Workspace and IT
Remediation Workspace, optimizing performance for large datasets.</li>
<li class="li">You can now reevaluate the exception rules for a set of selected test results directly in the Vulnerability Manager Workspace instead of reevaluating these rules for all records in the classic UI.</li>
<li class="li">A new Properties module has been added to the navigation menu under the Administration section. This module enables direct modification of the flag values, offering a user-friendly method to manage and update system
properties directly from the interface.</li>
<li class="li">Qualys Test Group/Policy reference from a Test Result and Test: By enabling a system property, the Test Group/Policy can be populated on a Test/Control and can be referenced from Test Result by dot walking to the Test.
For additional guidance and prerequisites, see Qualys integration with Configuration Compliance and KB1644268 KB article.</li>
</ul></li>
<li class="li">Fixed:<ul class="ul" id="store-secops-rn-config-compl__ul_eqh_qfc_fdc">
<li class="li">Fixed the date-format issue for Test Result's Until and Resolution dates.</li>
<li class="li">The issue with log messages stating "Cannot read property 'assignment_group' from null" after executing the Qualys PC Results Primary integration has been fixed.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 15.0.1 - September 2024</dt>
<dd class="dd">Fixed: Test results in the "Deferred" state in remediation tasks will reopen after the remediation task's deferral time expires.</dd>
<dt class="dt dlterm">Version 15.0.0 - August 2024</dt>
<dd class="dd"><ul class="ul">
<li class="li">New: <ul class="ul">
<li class="li">You can enable or disable the import of test results for a Qualys test group in the Vulnerability Manager Workspace.</li>
<li class="li">The % Test Result Compliance column in the Tests table displays the percentage of test results that are compliant with a test.</li>
<li class="li">The % Test Result Compliance column in the Test Groups table displays the percentage of test results that are compliant with all the tests of a test group.</li>
<li class="li">Every test is mapped with its test group for Microsoft Defender for Cloud Integration and Tenable integration.</li>
<li class="li">Added new columns in the Test Results table to support metrics calculation in parity with Vulnerability Response application.</li>
<li class="li">Starting with v23.0 of Vulnerability Response, you can now evaluate the assignments, remediation target dates, remediation tasks, and risk scores for specific test results in the Vulnerability Manager Workspace,
instead of reapplying the rules for all test results in the classic UI.</li>
<li class="li">The Risk Score is now calculated for passed test results also.</li>
</ul>
</li>
<li class="li">Changed: <ul class="ul" id="store-secops-rn-config-compl__ul_nfh_c1t_dcc">
<li class="li">The Close button has been removed for a remediation task.</li>
<li class="li">When you resolve a remediation task, the resolution notes reflects in the work notes of all its test results.</li>
</ul></li>
<li class="li">Fixed: <ul class="ul" id="store-secops-rn-config-compl__ul_oyn_c1t_dcc">
<li class="li">Improvements to policy audits in the Security Posture Control application ensure that retired assets are not evaluated by activated policies. If the state of an asset transitions in test result and remediation tasks
from Retired back to Active, it is included in the next policy evaluation.</li>
<li class="li">Renamed the Policies list to Test Groups in the Vulnerability Manager Workspace to maintain consistency with the classic UI.</li>
<li class="li">The Test Result Compliance percentage of a Configuration Item (CI) is now shown on its respective Discovered Item.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 14.12.4 - May 2024</dt>
<dd class="dd"><ul class="ul">
<li class="li">New:
<ul class="ul">
<li class="li">In the Vulnerability Manager and IT Remediation Workspaces, mark a Remediation Task as false positive with approval workflow.</li>
<li class="li">In the Vulnerability Manager and IT Remediation Workspaces, mark a subset of Test Results as false positive, by automatically creating a new Remediation Task with the selected Test Results and submitting for approval.</li>
<li class="li">Edit activated policies, save changes, publish, and exit edit mode with UI actions on policy records in the Security Posture Control application. Versions are tracked and version numbers are displayed on policy records and their related test results in Configuration Compliance.</li>
<li class="li">If you publish a new version of a policy or delete a policy in the Security Posture Control application, you have the option to close its existing related test results (findings). Test result and remediation task states transition in accordance with the state transition processes of the Configuration Compliance application.</li>
</ul>
</li>
<li class="li">Changed: Remediation Target can be calculated from the Last Pass Date. When last pass date is empty, the remediation target is calculated from Created Date.</li>
</ul></dd>
<dt class="dt dlterm">Version 14.11.2 - February 2024</dt>
<dd class="dd"><ul class="ul">
<li class="li">New:<ul class="ul">
<li class="li">List modules from the navigation menu to open in the Vulnerability Manager workspace home page with auto-selection of the corresponding saved filter with enhanced user experience.</li>
<li class="li">Address security gaps in your enterprise environments detected through the Security Posture Control application and automatically prioritize, assign, and resolve them with the Configuration Compliance application
workflow. The Security Posture Control application requires a separate subscription.</li>
</ul></li>
<li class="li">Changed: Changes in the Test result and Remediation Task form for the workspace -Added the state details, updated reference links for configuration test, UI sections and Tab Title.</li>
<li class="li">Fixed:<ul class="ul">
<li class="li">Fixed rename changes from test result group to remediation task for upgrade customers to version 14.9</li>
<li class="li">Resolution will not be cleared when we reopen the test results.</li>
<li class="li">Fixed date functions in OOTB client scripts when we use a hyphen as the separator.</li>
<li class="li">Risk rating of the test result changing to none when the test result marked as fixed.</li>
<li class="li">Fixed remediation target date time issue when the timezone is changed.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 14.10.2 - November 2023</dt>
<dd class="dd">New: A deferred remediation task moves to its original state when the exception due date reaches the target date. As a remediation owner, you can now request extension for a deferred
remediation task by clicking Request Extension.</dd>
<dt class="dt dlterm">Version 14.9.3 - October 2023 (Vancouver)</dt>
<dd class="dd">Fixed: Remediation Status on a test result will be set upon AutoClose.</dd>
<dt class="dt dlterm">Version 14.9.2 - August 2023 (Vancouver)</dt>
<dd class="dd"><ul class="ul" id="store-secops-rn-config-compl__ul_edj_3hw_hyb">
<li class="li">New:<ul class="ul" id="store-secops-rn-config-compl__ul_gkr_jhw_hyb">
<li class="li">The Last Pass field is captured for the Test Results.</li>
<li class="li">Implemented split task, request exception and create change for configuration compliance remediation tasks in the workspaces.</li>
</ul></li>
<li class="li">Changed:<ul class="ul" id="store-secops-rn-config-compl__ul_cgz_khw_hyb">
<li class="li">Test Result Group has been renamed to Remediation Task.</li>
<li class="li">When the configuration item associated with a discovered item changes, the configuration item on the passed test results associated with the discovered item also changes now.</li>
</ul></li>
<li class="li">Fixed: Deferral Date and Deferred by fields will be populated when a Remediation task is deferred.</li>
</ul></dd>
<dt class="dt dlterm">Version 14.8.6 - June 2023</dt>
<dd class="dd">Fixed: For Advanced Risk Rule Calculators, the resulting risk score information in the sample scenarios was being populated with incomplete information. This issue has been fixed. The resulting risk score information is now
correctly populated.</dd>
<dt class="dt dlterm">Version 14.8.3 - May 2023</dt>
<dd class="dd"><ul class="ul">
<li class="li">New: Introduced OOB table cleaner records on the test results and test result groups.</li>
<li class="li">Fixed: Integration processes were timing out after one hour, even if the import queue entry was still being processed. As a result, the integration run status was being updated as 'Error'. Starting from V14.8.2, timestamps
(heartbeats) are sent periodically to indicate that the queue is alive and processing valid data.</li>
</ul></dd>
<dt class="dt dlterm">Version 14.7.5 - March 2023</dt>
<dd class="dd"><ul class="ul">
<li class="li">Changed: The system property 'auto_defer_test_result_in_active_exception_window' is now set to 'false' by default.</li>
<li class="li">Fixed: The Unassign button on test result groups was not working earlier. This has been fixed.</li>
</ul></dd>
<dt class="dt dlterm">Version 14.7.3 - February 2023</dt>
<dd class="dd"><ul class="ul" id="store-secops-rn-config-compl__ul_klk_l2w_hwb">
<li class="li">New:<ul class="ul">
<li class="li">Added support for workspace for Configuration Compliance</li>
<li class="li">Added configuration for risk score to risk rating mapping</li>
<li class="li">Reduced dependency of Configuration Compliance on Vulnerability Response (VR). For native Cloud Security Posture Management (CSPM), VR is not required.</li>
</ul></li>
<li class="li">Changed: The 'Policy' table is renamed to Test Group.</li>
</ul></dd>
<dt class="dt dlterm">Version 14.5.4 - November 2022</dt>
<dd class="dd"><ul class="ul">
<li class="li">New: Two new Qualys Integrations for importing test results to Configuration Complaince with new sets of Qualys APIs: Qualys PCRS Policy Host Integration and Qualys PCRS Test Results Integration. You might see better
performance with the new APIs.</li>
<li class="li">Changed:<ul class="ul" id="store-secops-rn-config-compl__ul_rxw_q2w_hwb">
<li class="li">You might see performance improvements when running Assignment Rules and Remediation Target Rules.</li>
<li class="li">For Test Result Groups (TRGs) created from group rules, group rules are automatically reapplied when assignment rules are reapplied.</li>
<li class="li">On a test result record, choose a date in the data field to calculate the remediation target for resolution. The remediation target is based on the date you select.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 14.3.5 - August 2022</dt>
<dd class="dd"><ul class="ul" id="store-secops-rn-config-compl__ul_oyp_cgd_35b">
<li class="li">New:<ul class="ul" id="store-secops-rn-config-compl__ul_tsj_jjj_mxb">
<li class="li">With the Unassign UI action, remediation owners can remove their assignment from records that they determine are not their responsibility. The Unassign feature is available on Test result group (TRG) records. The
Unassign UI action clears the Assigned to and Assignment group fields and sends notifications to admins in a daily digest that records are not assigned. Records updated with this feature are displayed on the Unassigned
module for Configuration Compliance. A daily scheduled job counts the records that are updated and aggregates them by the assignment rules that initially assigned them. You can use the counts that are displayed for each
assignment rule to help you monitor how effective your assignment rules are.</li>
<li class="li">Track the number of times a test result or a test result group is deferred in the Multiple deferrals module. A scheduled job, set deferral counts, runs daily to post counts for records that are deferred more than once
in the Deferral count column in the Multiple deferrals module for Configuration Compliance.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 14.0.1 - May 2022</dt>
<dd class="dd">New: Automatically close test results related to retired CIs: You can automatically close test results associated with retired configuration items. If the Configuration Management Database (CMDB) changes the life cycle stage
status of the configuration item to retired, you can choose to automatically close the associated test results. Enable the system property sn_vulc.auto_close_test_results_linked_to_retired_CIs to auto-close TRs that are
associated with retired CIs.</dd>
<dt class="dt dlterm">Version 13.1.1 - March 2022</dt>
<dd class="dd"><ul class="ul" id="store-secops-rn-config-compl__ul_knf_jcg_xsb">
<li class="li">New:<ul class="ul" id="store-secops-rn-config-compl__ul_xxh_jcg_xsb">
<li class="li">With the Auto-Close test results module, reduce the number of stale, failed test results in your environment.</li>
<li class="li">Use the flow designer instead of the workflow to approve exception requests for exception management, exception rules, and false positive management.</li>
<li class="li">Use exception rules to automatically defer new and existing test results that can't be remediated or deferred immediately.</li>
<li class="li">Use the Exception Management module to create a questionnaire to add to the exception request. This questionnaire provides a better understanding of the reason for requesting the exception.</li>
<li class="li">For Risk Calculators in Configuration Compliance generate risk scores by providing custom fields and weights to suit your requirement.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 13.0.0 - February 2022</dt>
<dd class="dd">No new features or updates are included with this version. This version ensures that features from the last release are compatible with the San Diego family release.</dd>
<dt class="dt dlterm">Version 12.2.1 - October 2021</dt>
<dd class="dd">New: Verify that your assets are in compliance with your policies and controls with imports from the Tenable.io product. The Tenable.io product in the Tenable Vulnerability Integration imports policies, controls (test
results), and configuration tests for processing in the Configuration Compliance application.</dd>
<dt class="dt dlterm">Version 12.1.3 - June 2021</dt>
<dd class="dd"><ul class="ul" id="store-secops-rn-config-compl__ul_jdx_rmf_44b">
<li class="li">New: The integration run record displays metrics and the duration of each stage of a run.</li>
<li class="li">Changed: <ul class="ul" id="store-secops-rn-config-compl__ul_xf3_tlp_wpb">
<li class="li">Modifications to support the newly updated background job framework that ensures that jobs are executed in a resource-optimized manner.</li>
<li class="li">Modifed the scope of the events that are generated after an integration run is completed so they are compatible with any third-party scanner.</li>
</ul></li>
<li class="li">Fixed: <ul class="ul" id="store-secops-rn-config-compl__ul_s5k_tlp_wpb">
<li class="li">Performance issues with reapplying assignment rules and group rules.</li>
<li class="li">The Remediation target rule field is populated as expected.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 12.0.1 - February 2021</dt>
<dd class="dd">The following list highlights the new features and updates to the application. For more details about these new features and updates, see the ServiceNow Store release notes and Configuration Compliance release notes links for
your family release in the Supporting Links section on this page.</dd>
<dt class="dt dlterm">Version 11.1.5 - November 2020</dt>
<dd class="dd"><ul class="ul" id="store-secops-rn-config-compl__ul_nhv_jnj_qnb">
<li class="li">New:<ul class="ul" id="store-secops-rn-config-compl__ul_ogy_jnj_qnb">
<li class="li">With remediation target rules, define the expected time frames for remediating test results and send status notifications to users and groups.</li>
<li class="li">Request to defer the remediation of test results or test result groups for a specified period. Request, review, and approve exception requests with an approval workflow consistent with Vulnerability Response.</li>
<li class="li">Use IRE to create new CIs in the CMDB when an existing CI cannot be matched with an imported host from third-party vulnerability assessment products.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 11.0.0 - October 2020</dt>
<dd class="dd">New: Version 11.0.0 certified for Orlando and Paris.</dd>
<dt class="dt dlterm">Version 10.3.3 - June 2020</dt>
<dd class="dd"><ul class="ul" id="store-secops-rn-config-compl__ul_wwb_zph_zlb">
<li class="li">New:<ul class="ul" id="store-secops-rn-config-compl__ul_pvl_zph_zlb">
<li class="li">Recertified for version 10.3.3.</li>
<li class="li">Risk rollup calculators have been added. View the most current risk scores and risk ratings on configuration tests and test result groups.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 10.0.0 - March 2020</dt>
<dd class="dd">New: Recertified for Orlando.</dd>
<dt class="dt dlterm">Version 9.0.1 - November 2019</dt>
<dd class="dd"><ul class="ul">
<li class="li">New: <ul class="ul">
<li class="li">Added Test Result Group Rules</li>
<li class="li">Added Assignment Rules</li>
<li class="li">Added remediation owner role (contained in the itil role)</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 8.0.9 - July 2019</dt>
<dd class="dd"><span class="ph">Configuration Compliance</span> exposes configuration-related security vulnerabilities of highest impact to business operations. It streamlines the remediation process across frequently-isolated information security, IT
operations, and business process stakeholders.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Security Operations release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops.html"
},
{
"title": "ServiceNow Store - Vulnerability Response release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops-vr.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html\">ServiceNow Store - Security Operations release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-vr.html\">ServiceNow Store - Vulnerability Response release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Configuration Compliance release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2019-07-18T00:00:00Z",
"Initial upload": "2019-07-18T00:00:00Z",
"Updated on": "2025-07-31T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/11413954",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/11413954",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2019-07-18T15:59:27-07:00",
"DC.date.modified": "2025-07-31",
"DC.format": "HTML5",
"DC.identifier": "store-secops-rn-config-compl",
"DC.language": null,
"DC.relation": "../../../release-notes/store/security-operations/sn-store-rn-secops-vr.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Security Operations Configuration Compliance application on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-secops-rn-config-compl.html",
"page_key": 11413954,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 19645,
"img_count": 0,
"read_time": 11,
"video_links": [
""
],
"word_count": 2888
},
"related_links": [],
"search_title": null,
"title": "Configuration Compliance release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-config-compl.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-config-compl.html\"><body id=\"store-secops-rn-config-compl\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-secops-rn-config-compl\" aria-labelledby=\"title_store-secops-rn-config-compl\">\n <h1 class=\"title topictitle1\" id=\"title_store-secops-rn-config-compl\"><span class=\"ph\">Configuration Compliance</span> release notes</h1>\n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Operations</span>\n <span class=\"ph\">Configuration Compliance</span> application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\"><div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-secops-rn-config-compl__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div></div>\n </section>\n <section class=\"section\" id=\"store-secops-rn-config-compl__section_lrr_nx4_kfb\"><h2 id=\"d112645e62\" class=\"title sectiontitle\">Version history</h2>\n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 15.4.3 - August 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Changed:<ul class=\"ul\" id=\"store-secops-rn-config-compl__ul_p4x_zn5_bgc\">\n <li class=\"li\">CTR Granularity Configuration: You can now configure the granularity of Configuration Test Results (CTR) in Configuration Compliance. For example, if a database has five instances, the system generates five distinct\n test results one per instance offering improved visibility and flexibility in patch tracking.</li>\n <li class=\"li\">Refined State Management Logic: State roll-down from remediation tasks (RTs) to findings and roll-up from findings to RTs has been improved across all modules. Enhancements include better handling of mixed states (e.g.\n Deferred and Closed), support for closing tasks in sub-states like In-Review, and reopening based on the Assigned To field. False Positive transitions now align with scanner results as the source of truth, reducing\n manual effort and clarifying task ownership.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 15.3.4 - June 2025</dt>\n <dd class=\"dd\" id=\"store-secops-rn-config-compl__latest-store-secops-rn-config-compl\">Fixed: The scheduled job Rollup test result values to remediation task and configuration test will check the status of the previous background job before starting a new one.</dd>\n \n \n <dt class=\"dt dlterm\">Version 15.3.3 - May 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-secops-rn-config-compl__ul_lpw_ycc_cfc\">\n <li class=\"li\">You can now configure advanced questionnaires as part of the exception management process using Smart Assessment. This improvement allows remediation owners to provide detailed context for exception requests and\n enables approvers to configure conditional questions to gather the right information needed for informed decision-making.</li>\n <li class=\"li\">If a questionnaire is marked as mandatory, the test results or remediation tasks remain in the 'Open' state until the questionnaire is completed and submitted. If the questionnaire is incomplete, the state change\n approval record is saved as 'Draft'. Only after completing the questionnaire can the user submit the exception request, which will then move the test result or remediation task to the 'In Review' state.</li>\n </ul></li>\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-secops-rn-config-compl__ul_qtm_zcc_cfc\">\n <li class=\"li\">The creation of duplicate jobs for auto-close rules.</li>\n <li class=\"li\">When the deferral period for remediation tasks expires, the test result state does not revert to Open from Passed.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 15.2.6 - March 2025</dt>\n <dd class=\"dd\">Fixed: An issue where the Request Extension functionality in version 25.0.4 in the Classic UI. The feature is now working as expected.</dd>\n \n \n <dt class=\"dt dlterm\">Version 15.2.5 - February 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New: Introduced the ability to manually create Remediation Tasks (RTs) in the List View of Vulnerability Manager and IT Remediation Workspaces.</li>\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-secops-rn-config-compl__ul_pjr_yz2_d2c\">\n <li class=\"li\">The 'sn_sec_cmn.risk_score_changes_add_worknote' system property has been introduced. When enabled, it populates the updated risk score calculation details in the work notes.</li>\n <li class=\"li\">A Remediation owner can now add work notes for the test results assigned to them.</li>\n <li class=\"li\">Resolved state management issues: The UI actions and validations in the Remediation Task form now align consistently with the current state.</li>\n <li class=\"li\">Now, a Remediation Owner can open and view the Vulnerability Entry records in the IT Remediation Workspace without a 403 error.</li>\n <li class=\"li\">An intermittent issue related to dates on the Request Exception modal, which was preventing the submission, has now been fixed.</li>\n <li class=\"li\">The issue where a rejection in the State Change Approval (Exception Request) incorrectly marked the rejected approval record as 'No Longer Required' has been resolved.</li>\n <li class=\"li\">Now, the Impacted CIs widget on the Home page of the IT Remediation Workspace is displayed properly.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 15.1.6 - December 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Changed: When you select the Request Extension button to extend an exception rule, you have the option to extend both the deferred until date' and the exception rule valid to' date.</li>\n <li class=\"li\">Fixed: Tags added to the test results are displayed in the workspace list view if a tag is associated with it, and the Tags column is included in the list view.</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 15.1.5 - November 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-secops-rn-config-compl__ul_j4f_pfc_fdc\">\n <li class=\"li\">Granular Role-based access control: Enhanced the role management in Vulnerability Manager Workspace (for watch topics and lists) and IT Remediation Workspace (for lists). This enables precise access control and\n configuration tailored to specific user roles. CC Analysts can now create watch topics.</li>\n <li class=\"li\">Workspace search: Efficiently search using the record numbers and open the records in either the Vulnerability Manager Workspace or IT Remediation Workspace, depending on your assigned role.</li>\n <li class=\"li\">Navigating to Workspaces from the All menu: If the 'sn_vul_cmn_ws.navigate_to_workspace' system property is enabled, selecting predefined filter links in the Configuration Compliance module from the 'All' menu will\n automatically open these links in the Vulnerability Manager Workspace and IT Remediation Workspace based on your role.</li>\n <li class=\"li\">Remediation target configuration: The Remediation target rules can now be configured in such a way that the remediation target is calculated based on the Last Opened' date, offering more flexibility in tracking the\n remediation progress.</li>\n <li class=\"li\">Customizable Age calculation: The Age and Age Closed calculations of a test result can now be customized so that they are calculated from a choice of available date fields. That is, you can now select any of the\n available date fields such as last found, created, etc. with reference to which the Age and Age Closed values must be calculated. For more information on how to configure these age calculations, refer to the KB1703270 KB\n article.</li>\n <li class=\"li\">Refresh the Saved Filter visualizations: You can now refresh the visualizations for saved filters on the Vulnerability Manager Workspace Home page either once or daily. Additionally, you can manually update these\n visualizations on demand to reflect the latest data.</li>\n <li class=\"li\">Performance enhancement in the Workspaces: The glide.ui.list.seismic.omit.count' system property allows you to deactivate the record/row count display on the lists in the Vulnerability Manager Workspace and IT\n Remediation Workspace, optimizing performance for large datasets.</li>\n <li class=\"li\">You can now reevaluate the exception rules for a set of selected test results directly in the Vulnerability Manager Workspace instead of reevaluating these rules for all records in the classic UI.</li>\n <li class=\"li\">A new Properties module has been added to the navigation menu under the Administration section. This module enables direct modification of the flag values, offering a user-friendly method to manage and update system\n properties directly from the interface.</li>\n <li class=\"li\">Qualys Test Group/Policy reference from a Test Result and Test: By enabling a system property, the Test Group/Policy can be populated on a Test/Control and can be referenced from Test Result by dot walking to the Test.\n For additional guidance and prerequisites, see Qualys integration with Configuration Compliance and KB1644268 KB article.</li>\n </ul></li>\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-secops-rn-config-compl__ul_eqh_qfc_fdc\">\n <li class=\"li\">Fixed the date-format issue for Test Result's Until and Resolution dates.</li>\n <li class=\"li\">The issue with log messages stating "Cannot read property 'assignment_group' from null" after executing the Qualys PC Results Primary integration has been fixed.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 15.0.1 - September 2024</dt>\n <dd class=\"dd\">Fixed: Test results in the "Deferred" state in remediation tasks will reopen after the remediation task's deferral time expires.</dd>\n \n \n <dt class=\"dt dlterm\">Version 15.0.0 - August 2024</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">New: <ul class=\"ul\">\n <li class=\"li\">You can enable or disable the import of test results for a Qualys test group in the Vulnerability Manager Workspace.</li>\n <li class=\"li\">The % Test Result Compliance column in the Tests table displays the percentage of test results that are compliant with a test.</li>\n <li class=\"li\">The % Test Result Compliance column in the Test Groups table displays the percentage of test results that are compliant with all the tests of a test group.</li>\n <li class=\"li\">Every test is mapped with its test group for Microsoft Defender for Cloud Integration and Tenable integration.</li>\n <li class=\"li\">Added new columns in the Test Results table to support metrics calculation in parity with Vulnerability Response application.</li>\n <li class=\"li\">Starting with v23.0 of Vulnerability Response, you can now evaluate the assignments, remediation target dates, remediation tasks, and risk scores for specific test results in the Vulnerability Manager Workspace,\n instead of reapplying the rules for all test results in the classic UI.</li>\n <li class=\"li\">The Risk Score is now calculated for passed test results also.</li>\n </ul>\n </li>\n <li class=\"li\">Changed: <ul class=\"ul\" id=\"store-secops-rn-config-compl__ul_nfh_c1t_dcc\">\n <li class=\"li\">The Close button has been removed for a remediation task.</li>\n <li class=\"li\">When you resolve a remediation task, the resolution notes reflects in the work notes of all its test results.</li>\n </ul></li>\n <li class=\"li\">Fixed: <ul class=\"ul\" id=\"store-secops-rn-config-compl__ul_oyn_c1t_dcc\">\n <li class=\"li\">Improvements to policy audits in the Security Posture Control application ensure that retired assets are not evaluated by activated policies. If the state of an asset transitions in test result and remediation tasks\n from Retired back to Active, it is included in the next policy evaluation.</li>\n <li class=\"li\">Renamed the Policies list to Test Groups in the Vulnerability Manager Workspace to maintain consistency with the classic UI.</li>\n <li class=\"li\">The Test Result Compliance percentage of a Configuration Item (CI) is now shown on its respective Discovered Item.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 14.12.4 - May 2024</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">New:\n <ul class=\"ul\">\n <li class=\"li\">In the Vulnerability Manager and IT Remediation Workspaces, mark a Remediation Task as false positive with approval workflow.</li>\n <li class=\"li\">In the Vulnerability Manager and IT Remediation Workspaces, mark a subset of Test Results as false positive, by automatically creating a new Remediation Task with the selected Test Results and submitting for approval.</li>\n <li class=\"li\">Edit activated policies, save changes, publish, and exit edit mode with UI actions on policy records in the Security Posture Control application. Versions are tracked and version numbers are displayed on policy records and their related test results in Configuration Compliance.</li>\n <li class=\"li\">If you publish a new version of a policy or delete a policy in the Security Posture Control application, you have the option to close its existing related test results (findings). Test result and remediation task states transition in accordance with the state transition processes of the Configuration Compliance application.</li>\n </ul>\n </li>\n <li class=\"li\">Changed: Remediation Target can be calculated from the Last Pass Date. When last pass date is empty, the remediation target is calculated from Created Date.</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 14.11.2 - February 2024</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\">\n <li class=\"li\">List modules from the navigation menu to open in the Vulnerability Manager workspace home page with auto-selection of the corresponding saved filter with enhanced user experience.</li>\n <li class=\"li\">Address security gaps in your enterprise environments detected through the Security Posture Control application and automatically prioritize, assign, and resolve them with the Configuration Compliance application\n workflow. The Security Posture Control application requires a separate subscription.</li>\n </ul></li>\n <li class=\"li\">Changed: Changes in the Test result and Remediation Task form for the workspace -Added the state details, updated reference links for configuration test, UI sections and Tab Title.</li>\n <li class=\"li\">Fixed:<ul class=\"ul\">\n <li class=\"li\">Fixed rename changes from test result group to remediation task for upgrade customers to version 14.9</li>\n <li class=\"li\">Resolution will not be cleared when we reopen the test results.</li>\n <li class=\"li\">Fixed date functions in OOTB client scripts when we use a hyphen as the separator.</li>\n <li class=\"li\">Risk rating of the test result changing to none when the test result marked as fixed.</li>\n <li class=\"li\">Fixed remediation target date time issue when the timezone is changed.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 14.10.2 - November 2023</dt>\n <dd class=\"dd\">New: A deferred remediation task moves to its original state when the exception due date reaches the target date. As a remediation owner, you can now request extension for a deferred\n remediation task by clicking Request Extension.</dd>\n \n \n <dt class=\"dt dlterm\">Version 14.9.3 - October 2023 (Vancouver)</dt>\n <dd class=\"dd\">Fixed: Remediation Status on a test result will be set upon AutoClose.</dd>\n \n \n <dt class=\"dt dlterm\">Version 14.9.2 - August 2023 (Vancouver)</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-secops-rn-config-compl__ul_edj_3hw_hyb\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-secops-rn-config-compl__ul_gkr_jhw_hyb\">\n <li class=\"li\">The Last Pass field is captured for the Test Results.</li>\n <li class=\"li\">Implemented split task, request exception and create change for configuration compliance remediation tasks in the workspaces.</li>\n </ul></li>\n <li class=\"li\">Changed:<ul class=\"ul\" id=\"store-secops-rn-config-compl__ul_cgz_khw_hyb\">\n <li class=\"li\">Test Result Group has been renamed to Remediation Task.</li>\n <li class=\"li\">When the configuration item associated with a discovered item changes, the configuration item on the passed test results associated with the discovered item also changes now.</li>\n </ul></li>\n <li class=\"li\">Fixed: Deferral Date and Deferred by fields will be populated when a Remediation task is deferred.</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 14.8.6 - June 2023</dt>\n <dd class=\"dd\">Fixed: For Advanced Risk Rule Calculators, the resulting risk score information in the sample scenarios was being populated with incomplete information. This issue has been fixed. The resulting risk score information is now\n correctly populated.</dd>\n \n \n <dt class=\"dt dlterm\">Version 14.8.3 - May 2023</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">New: Introduced OOB table cleaner records on the test results and test result groups.</li>\n <li class=\"li\">Fixed: Integration processes were timing out after one hour, even if the import queue entry was still being processed. As a result, the integration run status was being updated as 'Error'. Starting from V14.8.2, timestamps\n (heartbeats) are sent periodically to indicate that the queue is alive and processing valid data.</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 14.7.5 - March 2023</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">Changed: The system property 'auto_defer_test_result_in_active_exception_window' is now set to 'false' by default.</li>\n <li class=\"li\">Fixed: The Unassign button on test result groups was not working earlier. This has been fixed.</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 14.7.3 - February 2023</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-secops-rn-config-compl__ul_klk_l2w_hwb\">\n <li class=\"li\">New:<ul class=\"ul\">\n <li class=\"li\">Added support for workspace for Configuration Compliance</li>\n <li class=\"li\">Added configuration for risk score to risk rating mapping</li>\n <li class=\"li\">Reduced dependency of Configuration Compliance on Vulnerability Response (VR). For native Cloud Security Posture Management (CSPM), VR is not required.</li>\n </ul></li>\n <li class=\"li\">Changed: The 'Policy' table is renamed to Test Group.</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 14.5.4 - November 2022</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">New: Two new Qualys Integrations for importing test results to Configuration Complaince with new sets of Qualys APIs: Qualys PCRS Policy Host Integration and Qualys PCRS Test Results Integration. You might see better\n performance with the new APIs.</li>\n <li class=\"li\">Changed:<ul class=\"ul\" id=\"store-secops-rn-config-compl__ul_rxw_q2w_hwb\">\n <li class=\"li\">You might see performance improvements when running Assignment Rules and Remediation Target Rules.</li>\n <li class=\"li\">For Test Result Groups (TRGs) created from group rules, group rules are automatically reapplied when assignment rules are reapplied.</li>\n <li class=\"li\">On a test result record, choose a date in the data field to calculate the remediation target for resolution. The remediation target is based on the date you select.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 14.3.5 - August 2022</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-secops-rn-config-compl__ul_oyp_cgd_35b\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-secops-rn-config-compl__ul_tsj_jjj_mxb\">\n <li class=\"li\">With the Unassign UI action, remediation owners can remove their assignment from records that they determine are not their responsibility. The Unassign feature is available on Test result group (TRG) records. The\n Unassign UI action clears the Assigned to and Assignment group fields and sends notifications to admins in a daily digest that records are not assigned. Records updated with this feature are displayed on the Unassigned\n module for Configuration Compliance. A daily scheduled job counts the records that are updated and aggregates them by the assignment rules that initially assigned them. You can use the counts that are displayed for each\n assignment rule to help you monitor how effective your assignment rules are.</li>\n <li class=\"li\">Track the number of times a test result or a test result group is deferred in the Multiple deferrals module. A scheduled job, set deferral counts, runs daily to post counts for records that are deferred more than once\n in the Deferral count column in the Multiple deferrals module for Configuration Compliance.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 14.0.1 - May 2022</dt>\n <dd class=\"dd\">New: Automatically close test results related to retired CIs: You can automatically close test results associated with retired configuration items. If the Configuration Management Database (CMDB) changes the life cycle stage\n status of the configuration item to retired, you can choose to automatically close the associated test results. Enable the system property sn_vulc.auto_close_test_results_linked_to_retired_CIs to auto-close TRs that are\n associated with retired CIs.</dd>\n \n \n <dt class=\"dt dlterm\">Version 13.1.1 - March 2022</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-secops-rn-config-compl__ul_knf_jcg_xsb\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-secops-rn-config-compl__ul_xxh_jcg_xsb\">\n <li class=\"li\">With the Auto-Close test results module, reduce the number of stale, failed test results in your environment.</li>\n <li class=\"li\">Use the flow designer instead of the workflow to approve exception requests for exception management, exception rules, and false positive management.</li>\n <li class=\"li\">Use exception rules to automatically defer new and existing test results that can't be remediated or deferred immediately.</li>\n <li class=\"li\">Use the Exception Management module to create a questionnaire to add to the exception request. This questionnaire provides a better understanding of the reason for requesting the exception.</li>\n <li class=\"li\">For Risk Calculators in Configuration Compliance generate risk scores by providing custom fields and weights to suit your requirement.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 13.0.0 - February 2022</dt>\n <dd class=\"dd\">No new features or updates are included with this version. This version ensures that features from the last release are compatible with the San Diego family release.</dd>\n \n \n <dt class=\"dt dlterm\">Version 12.2.1 - October 2021</dt>\n <dd class=\"dd\">New: Verify that your assets are in compliance with your policies and controls with imports from the Tenable.io product. The Tenable.io product in the Tenable Vulnerability Integration imports policies, controls (test\n results), and configuration tests for processing in the Configuration Compliance application.</dd>\n \n \n <dt class=\"dt dlterm\">Version 12.1.3 - June 2021</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-secops-rn-config-compl__ul_jdx_rmf_44b\">\n <li class=\"li\">New: The integration run record displays metrics and the duration of each stage of a run.</li>\n <li class=\"li\">Changed: <ul class=\"ul\" id=\"store-secops-rn-config-compl__ul_xf3_tlp_wpb\">\n <li class=\"li\">Modifications to support the newly updated background job framework that ensures that jobs are executed in a resource-optimized manner.</li>\n <li class=\"li\">Modifed the scope of the events that are generated after an integration run is completed so they are compatible with any third-party scanner.</li>\n </ul></li>\n <li class=\"li\">Fixed: <ul class=\"ul\" id=\"store-secops-rn-config-compl__ul_s5k_tlp_wpb\">\n <li class=\"li\">Performance issues with reapplying assignment rules and group rules.</li>\n <li class=\"li\">The Remediation target rule field is populated as expected.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 12.0.1 - February 2021</dt>\n <dd class=\"dd\">The following list highlights the new features and updates to the application. For more details about these new features and updates, see the ServiceNow Store release notes and Configuration Compliance release notes links for\n your family release in the Supporting Links section on this page.</dd>\n \n \n <dt class=\"dt dlterm\">Version 11.1.5 - November 2020</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-secops-rn-config-compl__ul_nhv_jnj_qnb\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-secops-rn-config-compl__ul_ogy_jnj_qnb\">\n <li class=\"li\">With remediation target rules, define the expected time frames for remediating test results and send status notifications to users and groups.</li>\n <li class=\"li\">Request to defer the remediation of test results or test result groups for a specified period. Request, review, and approve exception requests with an approval workflow consistent with Vulnerability Response.</li>\n <li class=\"li\">Use IRE to create new CIs in the CMDB when an existing CI cannot be matched with an imported host from third-party vulnerability assessment products.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 11.0.0 - October 2020</dt>\n <dd class=\"dd\">New: Version 11.0.0 certified for Orlando and Paris.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.3.3 - June 2020</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-secops-rn-config-compl__ul_wwb_zph_zlb\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-secops-rn-config-compl__ul_pvl_zph_zlb\">\n <li class=\"li\">Recertified for version 10.3.3.</li>\n <li class=\"li\">Risk rollup calculators have been added. View the most current risk scores and risk ratings on configuration tests and test result groups.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 10.0.0 - March 2020</dt>\n <dd class=\"dd\">New: Recertified for Orlando.</dd>\n \n \n <dt class=\"dt dlterm\">Version 9.0.1 - November 2019</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">New: <ul class=\"ul\">\n <li class=\"li\">Added Test Result Group Rules</li>\n <li class=\"li\">Added Assignment Rules</li>\n <li class=\"li\">Added remediation owner role (contained in the itil role)</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 8.0.9 - July 2019</dt>\n <dd class=\"dd\"><span class=\"ph\">Configuration Compliance</span> exposes configuration-related security vulnerabilities of highest impact to business operations. It streamlines the remediation process across frequently-isolated information security, IT\n operations, and business process stakeholders.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Configuration Compliance release notes
Version history for the Security Operations
Configuration Compliance application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 15.4.3 - August 2025
* Changed:
+ CTR Granularity Configuration: You can now configure the granularity of Configuration Test Results (CTR) in Configuration Compliance. For example, if a database has five instances, the system generates five distinct
test results one per instance offering improved visibility and flexibility in patch tracking.
+ Refined State Management Logic: State roll-down from remediation tasks (RTs) to findings and roll-up from findings to RTs has been improved across all modules. Enhancements include better handling of mixed states (e.g.
Deferred and Closed), support for closing tasks in sub-states like In-Review, and reopening based on the Assigned To field. False Positive transitions now align with scanner results as the source of truth, reducing
manual effort and clarifying task ownership.
#### Version 15.3.4 - June 2025
Fixed: The scheduled job Rollup test result values to remediation task and configuration test will check the status of the previous background job before starting a new one.
#### Version 15.3.3 - May 2025
* New:
+ You can now configure advanced questionnaires as part of the exception management process using Smart Assessment. This improvement allows remediation owners to provide detailed context for exception requests and
enables approvers to configure conditional questions to gather the right information needed for informed decision-making.
+ If a questionnaire is marked as mandatory, the test results or remediation tasks remain in the 'Open' state until the questionnaire is completed and submitted. If the questionnaire is incomplete, the state change
approval record is saved as 'Draft'. Only after completing the questionnaire can the user submit the exception request, which will then move the test result or remediation task to the 'In Review' state.
* Fixed:
+ The creation of duplicate jobs for auto-close rules.
+ When the deferral period for remediation tasks expires, the test result state does not revert to Open from Passed.
#### Version 15.2.6 - March 2025
Fixed: An issue where the Request Extension functionality in version 25.0.4 in the Classic UI. The feature is now working as expected.
#### Version 15.2.5 - February 2025
* New: Introduced the ability to manually create Remediation Tasks (RTs) in the List View of Vulnerability Manager and IT Remediation Workspaces.
* Fixed:
+ The 'sn\_sec\_cmn.risk\_score\_changes\_add\_worknote' system property has been introduced. When enabled, it populates the updated risk score calculation details in the work notes.
+ A Remediation owner can now add work notes for the test results assigned to them.
+ Resolved state management issues: The UI actions and validations in the Remediation Task form now align consistently with the current state.
+ Now, a Remediation Owner can open and view the Vulnerability Entry records in the IT Remediation Workspace without a 403 error.
+ An intermittent issue related to dates on the Request Exception modal, which was preventing the submission, has now been fixed.
+ The issue where a rejection in the State Change Approval (Exception Request) incorrectly marked the rejected approval record as 'No Longer Required' has been resolved.
+ Now, the Impacted CIs widget on the Home page of the IT Remediation Workspace is displayed properly.
#### Version 15.1.6 - December 2024
* Changed: When you select the Request Extension button to extend an exception rule, you have the option to extend both the deferred until date' and the exception rule valid to' date.
* Fixed: Tags added to the test results are displayed in the workspace list view if a tag is associated with it, and the Tags column is included in the list view.
#### Version 15.1.5 - November 2024
* New:
+ Granular Role-based access control: Enhanced the role management in Vulnerability Manager Workspace (for watch topics and lists) and IT Remediation Workspace (for lists). This enables precise access control and
configuration tailored to specific user roles. CC Analysts can now create watch topics.
+ Workspace search: Efficiently search using the record numbers and open the records in either the Vulnerability Manager Workspace or IT Remediation Workspace, depending on your assigned role.
+ Navigating to Workspaces from the All menu: If the 'sn\_vul\_cmn\_ws.navigate\_to\_workspace' system property is enabled, selecting predefined filter links in the Configuration Compliance module from the 'All' menu will
automatically open these links in the Vulnerability Manager Workspace and IT Remediation Workspace based on your role.
+ Remediation target configuration: The Remediation target rules can now be configured in such a way that the remediation target is calculated based on the Last Opened' date, offering more flexibility in tracking the
remediation progress.
+ Customizable Age calculation: The Age and Age Closed calculations of a test result can now be customized so that they are calculated from a choice of available date fields. That is, you can now select any of the
available date fields such as last found, created, etc. with reference to which the Age and Age Closed values must be calculated. For more information on how to configure these age calculations, refer to the KB1703270 KB
article.
+ Refresh the Saved Filter visualizations: You can now refresh the visualizations for saved filters on the Vulnerability Manager Workspace Home page either once or daily. Additionally, you can manually update these
visualizations on demand to reflect the latest data.
+ Performance enhancement in the Workspaces: The glide.ui.list.seismic.omit.count' system property allows you to deactivate the record/row count display on the lists in the Vulnerability Manager Workspace and IT
Remediation Workspace, optimizing performance for large datasets.
+ You can now reevaluate the exception rules for a set of selected test results directly in the Vulnerability Manager Workspace instead of reevaluating these rules for all records in the classic UI.
+ A new Properties module has been added to the navigation menu under the Administration section. This module enables direct modification of the flag values, offering a user-friendly method to manage and update system
properties directly from the interface.
+ Qualys Test Group/Policy reference from a Test Result and Test: By enabling a system property, the Test Group/Policy can be populated on a Test/Control and can be referenced from Test Result by dot walking to the Test.
For additional guidance and prerequisites, see Qualys integration with Configuration Compliance and KB1644268 KB article.
* Fixed:
+ Fixed the date-format issue for Test Result's Until and Resolution dates.
+ The issue with log messages stating "Cannot read property 'assignment\_group' from null" after executing the Qualys PC Results Primary integration has been fixed.
#### Version 15.0.1 - September 2024
Fixed: Test results in the "Deferred" state in remediation tasks will reopen after the remediation task's deferral time expires.
#### Version 15.0.0 - August 2024
* New:
+ You can enable or disable the import of test results for a Qualys test group in the Vulnerability Manager Workspace.
+ The % Test Result Compliance column in the Tests table displays the percentage of test results that are compliant with a test.
+ The % Test Result Compliance column in the Test Groups table displays the percentage of test results that are compliant with all the tests of a test group.
+ Every test is mapped with its test group for Microsoft Defender for Cloud Integration and Tenable integration.
+ Added new columns in the Test Results table to support metrics calculation in parity with Vulnerability Response application.
+ Starting with v23.0 of Vulnerability Response, you can now evaluate the assignments, remediation target dates, remediation tasks, and risk scores for specific test results in the Vulnerability Manager Workspace,
instead of reapplying the rules for all test results in the classic UI.
+ The Risk Score is now calculated for passed test results also.
* Changed:
+ The Close button has been removed for a remediation task.
+ When you resolve a remediation task, the resolution notes reflects in the work notes of all its test results.
* Fixed:
+ Improvements to policy audits in the Security Posture Control application ensure that retired assets are not evaluated by activated policies. If the state of an asset transitions in test result and remediation tasks
from Retired back to Active, it is included in the next policy evaluation.
+ Renamed the Policies list to Test Groups in the Vulnerability Manager Workspace to maintain consistency with the classic UI.
+ The Test Result Compliance percentage of a Configuration Item (CI) is now shown on its respective Discovered Item.
#### Version 14.12.4 - May 2024
* New:
+ In the Vulnerability Manager and IT Remediation Workspaces, mark a Remediation Task as false positive with approval workflow.
+ In the Vulnerability Manager and IT Remediation Workspaces, mark a subset of Test Results as false positive, by automatically creating a new Remediation Task with the selected Test Results and submitting for approval.
+ Edit activated policies, save changes, publish, and exit edit mode with UI actions on policy records in the Security Posture Control application. Versions are tracked and version numbers are displayed on policy records and their related test results in Configuration Compliance.
+ If you publish a new version of a policy or delete a policy in the Security Posture Control application, you have the option to close its existing related test results (findings). Test result and remediation task states transition in accordance with the state transition processes of the Configuration Compliance application.
* Changed: Remediation Target can be calculated from the Last Pass Date. When last pass date is empty, the remediation target is calculated from Created Date.
#### Version 14.11.2 - February 2024
* New:
+ List modules from the navigation menu to open in the Vulnerability Manager workspace home page with auto-selection of the corresponding saved filter with enhanced user experience.
+ Address security gaps in your enterprise environments detected through the Security Posture Control application and automatically prioritize, assign, and resolve them with the Configuration Compliance application
workflow. The Security Posture Control application requires a separate subscription.
* Changed: Changes in the Test result and Remediation Task form for the workspace -Added the state details, updated reference links for configuration test, UI sections and Tab Title.
* Fixed:
+ Fixed rename changes from test result group to remediation task for upgrade customers to version 14.9
+ Resolution will not be cleared when we reopen the test results.
+ Fixed date functions in OOTB client scripts when we use a hyphen as the separator.
+ Risk rating of the test result changing to none when the test result marked as fixed.
+ Fixed remediation target date time issue when the timezone is changed.
#### Version 14.10.2 - November 2023
New: A deferred remediation task moves to its original state when the exception due date reaches the target date. As a remediation owner, you can now request extension for a deferred
remediation task by clicking Request Extension.
#### Version 14.9.3 - October 2023 (Vancouver)
Fixed: Remediation Status on a test result will be set upon AutoClose.
#### Version 14.9.2 - August 2023 (Vancouver)
* New:
+ The Last Pass field is captured for the Test Results.
+ Implemented split task, request exception and create change for configuration compliance remediation tasks in the workspaces.
* Changed:
+ Test Result Group has been renamed to Remediation Task.
+ When the configuration item associated with a discovered item changes, the configuration item on the passed test results associated with the discovered item also changes now.
* Fixed: Deferral Date and Deferred by fields will be populated when a Remediation task is deferred.
#### Version 14.8.6 - June 2023
Fixed: For Advanced Risk Rule Calculators, the resulting risk score information in the sample scenarios was being populated with incomplete information. This issue has been fixed. The resulting risk score information is now
correctly populated.
#### Version 14.8.3 - May 2023
* New: Introduced OOB table cleaner records on the test results and test result groups.
* Fixed: Integration processes were timing out after one hour, even if the import queue entry was still being processed. As a result, the integration run status was being updated as 'Error'. Starting from V14.8.2, timestamps
(heartbeats) are sent periodically to indicate that the queue is alive and processing valid data.
#### Version 14.7.5 - March 2023
* Changed: The system property 'auto\_defer\_test\_result\_in\_active\_exception\_window' is now set to 'false' by default.
* Fixed: The Unassign button on test result groups was not working earlier. This has been fixed.
#### Version 14.7.3 - February 2023
* New:
+ Added support for workspace for Configuration Compliance
+ Added configuration for risk score to risk rating mapping
+ Reduced dependency of Configuration Compliance on Vulnerability Response (VR). For native Cloud Security Posture Management (CSPM), VR is not required.
* Changed: The 'Policy' table is renamed to Test Group.
#### Version 14.5.4 - November 2022
* New: Two new Qualys Integrations for importing test results to Configuration Complaince with new sets of Qualys APIs: Qualys PCRS Policy Host Integration and Qualys PCRS Test Results Integration. You might see better
performance with the new APIs.
* Changed:
+ You might see performance improvements when running Assignment Rules and Remediation Target Rules.
+ For Test Result Groups (TRGs) created from group rules, group rules are automatically reapplied when assignment rules are reapplied.
+ On a test result record, choose a date in the data field to calculate the remediation target for resolution. The remediation target is based on the date you select.
#### Version 14.3.5 - August 2022
* New:
+ With the Unassign UI action, remediation owners can remove their assignment from records that they determine are not their responsibility. The Unassign feature is available on Test result group (TRG) records. The
Unassign UI action clears the Assigned to and Assignment group fields and sends notifications to admins in a daily digest that records are not assigned. Records updated with this feature are displayed on the Unassigned
module for Configuration Compliance. A daily scheduled job counts the records that are updated and aggregates them by the assignment rules that initially assigned them. You can use the counts that are displayed for each
assignment rule to help you monitor how effective your assignment rules are.
+ Track the number of times a test result or a test result group is deferred in the Multiple deferrals module. A scheduled job, set deferral counts, runs daily to post counts for records that are deferred more than once
in the Deferral count column in the Multiple deferrals module for Configuration Compliance.
#### Version 14.0.1 - May 2022
New: Automatically close test results related to retired CIs: You can automatically close test results associated with retired configuration items. If the Configuration Management Database (CMDB) changes the life cycle stage
status of the configuration item to retired, you can choose to automatically close the associated test results. Enable the system property sn\_vulc.auto\_close\_test\_results\_linked\_to\_retired\_CIs to auto-close TRs that are
associated with retired CIs.
#### Version 13.1.1 - March 2022
* New:
+ With the Auto-Close test results module, reduce the number of stale, failed test results in your environment.
+ Use the flow designer instead of the workflow to approve exception requests for exception management, exception rules, and false positive management.
+ Use exception rules to automatically defer new and existing test results that can't be remediated or deferred immediately.
+ Use the Exception Management module to create a questionnaire to add to the exception request. This questionnaire provides a better understanding of the reason for requesting the exception.
+ For Risk Calculators in Configuration Compliance generate risk scores by providing custom fields and weights to suit your requirement.
#### Version 13.0.0 - February 2022
No new features or updates are included with this version. This version ensures that features from the last release are compatible with the San Diego family release.
#### Version 12.2.1 - October 2021
New: Verify that your assets are in compliance with your policies and controls with imports from the Tenable.io product. The Tenable.io product in the Tenable Vulnerability Integration imports policies, controls (test
results), and configuration tests for processing in the Configuration Compliance application.
#### Version 12.1.3 - June 2021
* New: The integration run record displays metrics and the duration of each stage of a run.
* Changed:
+ Modifications to support the newly updated background job framework that ensures that jobs are executed in a resource-optimized manner.
+ Modifed the scope of the events that are generated after an integration run is completed so they are compatible with any third-party scanner.
* Fixed:
+ Performance issues with reapplying assignment rules and group rules.
+ The Remediation target rule field is populated as expected.
#### Version 12.0.1 - February 2021
The following list highlights the new features and updates to the application. For more details about these new features and updates, see the ServiceNow Store release notes and Configuration Compliance release notes links for
your family release in the Supporting Links section on this page.
#### Version 11.1.5 - November 2020
* New:
+ With remediation target rules, define the expected time frames for remediating test results and send status notifications to users and groups.
+ Request to defer the remediation of test results or test result groups for a specified period. Request, review, and approve exception requests with an approval workflow consistent with Vulnerability Response.
+ Use IRE to create new CIs in the CMDB when an existing CI cannot be matched with an imported host from third-party vulnerability assessment products.
#### Version 11.0.0 - October 2020
New: Version 11.0.0 certified for Orlando and Paris.
#### Version 10.3.3 - June 2020
* New:
+ Recertified for version 10.3.3.
+ Risk rollup calculators have been added. View the most current risk scores and risk ratings on configuration tests and test result groups.
#### Version 10.0.0 - March 2020
New: Recertified for Orlando.
#### Version 9.0.1 - November 2019
* New:
+ Added Test Result Group Rules
+ Added Assignment Rules
+ Added remediation owner role (contained in the itil role)
#### Version 8.0.9 - July 2019
Configuration Compliance exposes configuration-related security vulnerabilities of highest impact to business operations. It streamlines the remediation process across frequently-isolated information security, IT
operations, and business process stakeholders.
| ---
title: Configuration Compliance release notes
description: Version history for the Security Operations Configuration Compliance
application on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Security Operations release notes
- ServiceNow Store - Vulnerability Response release notes
---
# Configuration Compliance release notes
Version history for the Security Operations
Configuration Compliance application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 15.4.3 - August 2025
* Changed:
+ CTR Granularity Configuration: You can now configure the granularity of Configuration Test Results (CTR) in Configuration Compliance. For example, if a database has five instances, the system generates five distinct
test results one per instance offering improved visibility and flexibility in patch tracking.
+ Refined State Management Logic: State roll-down from remediation tasks (RTs) to findings and roll-up from findings to RTs has been improved across all modules. Enhancements include better handling of mixed states (e.g.
Deferred and Closed), support for closing tasks in sub-states like In-Review, and reopening based on the Assigned To field. False Positive transitions now align with scanner results as the source of truth, reducing
manual effort and clarifying task ownership.
#### Version 15.3.4 - June 2025
Fixed: The scheduled job Rollup test result values to remediation task and configuration test will check the status of the previous background job before starting a new one.
#### Version 15.3.3 - May 2025
* New:
+ You can now configure advanced questionnaires as part of the exception management process using Smart Assessment. This improvement allows remediation owners to provide detailed context for exception requests and
enables approvers to configure conditional questions to gather the right information needed for informed decision-making.
+ If a questionnaire is marked as mandatory, the test results or remediation tasks remain in the 'Open' state until the questionnaire is completed and submitted. If the questionnaire is incomplete, the state change
approval record is saved as 'Draft'. Only after completing the questionnaire can the user submit the exception request, which will then move the test result or remediation task to the 'In Review' state.
* Fixed:
+ The creation of duplicate jobs for auto-close rules.
+ When the deferral period for remediation tasks expires, the test result state does not revert to Open from Passed.
#### Version 15.2.6 - March 2025
Fixed: An issue where the Request Extension functionality in version 25.0.4 in the Classic UI. The feature is now working as expected.
#### Version 15.2.5 - February 2025
* New: Introduced the ability to manually create Remediation Tasks (RTs) in the List View of Vulnerability Manager and IT Remediation Workspaces.
* Fixed:
+ The 'sn\_sec\_cmn.risk\_score\_changes\_add\_worknote' system property has been introduced. When enabled, it populates the updated risk score calculation details in the work notes.
+ A Remediation owner can now add work notes for the test results assigned to them.
+ Resolved state management issues: The UI actions and validations in the Remediation Task form now align consistently with the current state.
+ Now, a Remediation Owner can open and view the Vulnerability Entry records in the IT Remediation Workspace without a 403 error.
+ An intermittent issue related to dates on the Request Exception modal, which was preventing the submission, has now been fixed.
+ The issue where a rejection in the State Change Approval (Exception Request) incorrectly marked the rejected approval record as 'No Longer Required' has been resolved.
+ Now, the Impacted CIs widget on the Home page of the IT Remediation Workspace is displayed properly.
#### Version 15.1.6 - December 2024
* Changed: When you select the Request Extension button to extend an exception rule, you have the option to extend both the deferred until date' and the exception rule valid to' date.
* Fixed: Tags added to the test results are displayed in the workspace list view if a tag is associated with it, and the Tags column is included in the list view.
#### Version 15.1.5 - November 2024
* New:
+ Granular Role-based access control: Enhanced the role management in Vulnerability Manager Workspace (for watch topics and lists) and IT Remediation Workspace (for lists). This enables precise access control and
configuration tailored to specific user roles. CC Analysts can now create watch topics.
+ Workspace search: Efficiently search using the record numbers and open the records in either the Vulnerability Manager Workspace or IT Remediation Workspace, depending on your assigned role.
+ Navigating to Workspaces from the All menu: If the 'sn\_vul\_cmn\_ws.navigate\_to\_workspace' system property is enabled, selecting predefined filter links in the Configuration Compliance module from the 'All' menu will
automatically open these links in the Vulnerability Manager Workspace and IT Remediation Workspace based on your role.
+ Remediation target configuration: The Remediation target rules can now be configured in such a way that the remediation target is calculated based on the Last Opened' date, offering more flexibility in tracking the
remediation progress.
+ Customizable Age calculation: The Age and Age Closed calculations of a test result can now be customized so that they are calculated from a choice of available date fields. That is, you can now select any of the
available date fields such as last found, created, etc. with reference to which the Age and Age Closed values must be calculated. For more information on how to configure these age calculations, refer to the KB1703270 KB
article.
+ Refresh the Saved Filter visualizations: You can now refresh the visualizations for saved filters on the Vulnerability Manager Workspace Home page either once or daily. Additionally, you can manually update these
visualizations on demand to reflect the latest data.
+ Performance enhancement in the Workspaces: The glide.ui.list.seismic.omit.count' system property allows you to deactivate the record/row count display on the lists in the Vulnerability Manager Workspace and IT
Remediation Workspace, optimizing performance for large datasets.
+ You can now reevaluate the exception rules for a set of selected test results directly in the Vulnerability Manager Workspace instead of reevaluating these rules for all records in the classic UI.
+ A new Properties module has been added to the navigation menu under the Administration section. This module enables direct modification of the flag values, offering a user-friendly method to manage and update system
properties directly from the interface.
+ Qualys Test Group/Policy reference from a Test Result and Test: By enabling a system property, the Test Group/Policy can be populated on a Test/Control and can be referenced from Test Result by dot walking to the Test.
For additional guidance and prerequisites, see Qualys integration with Configuration Compliance and KB1644268 KB article.
* Fixed:
+ Fixed the date-format issue for Test Result's Until and Resolution dates.
+ The issue with log messages stating "Cannot read property 'assignment\_group' from null" after executing the Qualys PC Results Primary integration has been fixed.
#### Version 15.0.1 - September 2024
Fixed: Test results in the "Deferred" state in remediation tasks will reopen after the remediation task's deferral time expires.
#### Version 15.0.0 - August 2024
* New:
+ You can enable or disable the import of test results for a Qualys test group in the Vulnerability Manager Workspace.
+ The % Test Result Compliance column in the Tests table displays the percentage of test results that are compliant with a test.
+ The % Test Result Compliance column in the Test Groups table displays the percentage of test results that are compliant with all the tests of a test group.
+ Every test is mapped with its test group for Microsoft Defender for Cloud Integration and Tenable integration.
+ Added new columns in the Test Results table to support metrics calculation in parity with Vulnerability Response application.
+ Starting with v23.0 of Vulnerability Response, you can now evaluate the assignments, remediation target dates, remediation tasks, and risk scores for specific test results in the Vulnerability Manager Workspace,
instead of reapplying the rules for all test results in the classic UI.
+ The Risk Score is now calculated for passed test results also.
* Changed:
+ The Close button has been removed for a remediation task.
+ When you resolve a remediation task, the resolution notes reflects in the work notes of all its test results.
* Fixed:
+ Improvements to policy audits in the Security Posture Control application ensure that retired assets are not evaluated by activated policies. If the state of an asset transitions in test result and remediation tasks
from Retired back to Active, it is included in the next policy evaluation.
+ Renamed the Policies list to Test Groups in the Vulnerability Manager Workspace to maintain consistency with the classic UI.
+ The Test Result Compliance percentage of a Configuration Item (CI) is now shown on its respective Discovered Item.
#### Version 14.12.4 - May 2024
* New:
+ In the Vulnerability Manager and IT Remediation Workspaces, mark a Remediation Task as false positive with approval workflow.
+ In the Vulnerability Manager and IT Remediation Workspaces, mark a subset of Test Results as false positive, by automatically creating a new Remediation Task with the selected Test Results and submitting for approval.
+ Edit activated policies, save changes, publish, and exit edit mode with UI actions on policy records in the Security Posture Control application. Versions are tracked and version numbers are displayed on policy records and their related test results in Configuration Compliance.
+ If you publish a new version of a policy or delete a policy in the Security Posture Control application, you have the option to close its existing related test results (findings). Test result and remediation task states transition in accordance with the state transition processes of the Configuration Compliance application.
* Changed: Remediation Target can be calculated from the Last Pass Date. When last pass date is empty, the remediation target is calculated from Created Date.
#### Version 14.11.2 - February 2024
* New:
+ List modules from the navigation menu to open in the Vulnerability Manager workspace home page with auto-selection of the corresponding saved filter with enhanced user experience.
+ Address security gaps in your enterprise environments detected through the Security Posture Control application and automatically prioritize, assign, and resolve them with the Configuration Compliance application
workflow. The Security Posture Control application requires a separate subscription.
* Changed: Changes in the Test result and Remediation Task form for the workspace -Added the state details, updated reference links for configuration test, UI sections and Tab Title.
* Fixed:
+ Fixed rename changes from test result group to remediation task for upgrade customers to version 14.9
+ Resolution will not be cleared when we reopen the test results.
+ Fixed date functions in OOTB client scripts when we use a hyphen as the separator.
+ Risk rating of the test result changing to none when the test result marked as fixed.
+ Fixed remediation target date time issue when the timezone is changed.
#### Version 14.10.2 - November 2023
New: A deferred remediation task moves to its original state when the exception due date reaches the target date. As a remediation owner, you can now request extension for a deferred
remediation task by clicking Request Extension.
#### Version 14.9.3 - October 2023 (Vancouver)
Fixed: Remediation Status on a test result will be set upon AutoClose.
#### Version 14.9.2 - August 2023 (Vancouver)
* New:
+ The Last Pass field is captured for the Test Results.
+ Implemented split task, request exception and create change for configuration compliance remediation tasks in the workspaces.
* Changed:
+ Test Result Group has been renamed to Remediation Task.
+ When the configuration item associated with a discovered item changes, the configuration item on the passed test results associated with the discovered item also changes now.
* Fixed: Deferral Date and Deferred by fields will be populated when a Remediation task is deferred.
#### Version 14.8.6 - June 2023
Fixed: For Advanced Risk Rule Calculators, the resulting risk score information in the sample scenarios was being populated with incomplete information. This issue has been fixed. The resulting risk score information is now
correctly populated.
#### Version 14.8.3 - May 2023
* New: Introduced OOB table cleaner records on the test results and test result groups.
* Fixed: Integration processes were timing out after one hour, even if the import queue entry was still being processed. As a result, the integration run status was being updated as 'Error'. Starting from V14.8.2, timestamps
(heartbeats) are sent periodically to indicate that the queue is alive and processing valid data.
#### Version 14.7.5 - March 2023
* Changed: The system property 'auto\_defer\_test\_result\_in\_active\_exception\_window' is now set to 'false' by default.
* Fixed: The Unassign button on test result groups was not working earlier. This has been fixed.
#### Version 14.7.3 - February 2023
* New:
+ Added support for workspace for Configuration Compliance
+ Added configuration for risk score to risk rating mapping
+ Reduced dependency of Configuration Compliance on Vulnerability Response (VR). For native Cloud Security Posture Management (CSPM), VR is not required.
* Changed: The 'Policy' table is renamed to Test Group.
#### Version 14.5.4 - November 2022
* New: Two new Qualys Integrations for importing test results to Configuration Complaince with new sets of Qualys APIs: Qualys PCRS Policy Host Integration and Qualys PCRS Test Results Integration. You might see better
performance with the new APIs.
* Changed:
+ You might see performance improvements when running Assignment Rules and Remediation Target Rules.
+ For Test Result Groups (TRGs) created from group rules, group rules are automatically reapplied when assignment rules are reapplied.
+ On a test result record, choose a date in the data field to calculate the remediation target for resolution. The remediation target is based on the date you select.
#### Version 14.3.5 - August 2022
* New:
+ With the Unassign UI action, remediation owners can remove their assignment from records that they determine are not their responsibility. The Unassign feature is available on Test result group (TRG) records. The
Unassign UI action clears the Assigned to and Assignment group fields and sends notifications to admins in a daily digest that records are not assigned. Records updated with this feature are displayed on the Unassigned
module for Configuration Compliance. A daily scheduled job counts the records that are updated and aggregates them by the assignment rules that initially assigned them. You can use the counts that are displayed for each
assignment rule to help you monitor how effective your assignment rules are.
+ Track the number of times a test result or a test result group is deferred in the Multiple deferrals module. A scheduled job, set deferral counts, runs daily to post counts for records that are deferred more than once
in the Deferral count column in the Multiple deferrals module for Configuration Compliance.
#### Version 14.0.1 - May 2022
New: Automatically close test results related to retired CIs: You can automatically close test results associated with retired configuration items. If the Configuration Management Database (CMDB) changes the life cycle stage
status of the configuration item to retired, you can choose to automatically close the associated test results. Enable the system property sn\_vulc.auto\_close\_test\_results\_linked\_to\_retired\_CIs to auto-close TRs that are
associated with retired CIs.
#### Version 13.1.1 - March 2022
* New:
+ With the Auto-Close test results module, reduce the number of stale, failed test results in your environment.
+ Use the flow designer instead of the workflow to approve exception requests for exception management, exception rules, and false positive management.
+ Use exception rules to automatically defer new and existing test results that can't be remediated or deferred immediately.
+ Use the Exception Management module to create a questionnaire to add to the exception request. This questionnaire provides a better understanding of the reason for requesting the exception.
+ For Risk Calculators in Configuration Compliance generate risk scores by providing custom fields and weights to suit your requirement.
#### Version 13.0.0 - February 2022
No new features or updates are included with this version. This version ensures that features from the last release are compatible with the San Diego family release.
#### Version 12.2.1 - October 2021
New: Verify that your assets are in compliance with your policies and controls with imports from the Tenable.io product. The Tenable.io product in the Tenable Vulnerability Integration imports policies, controls (test
results), and configuration tests for processing in the Configuration Compliance application.
#### Version 12.1.3 - June 2021
* New: The integration run record displays metrics and the duration of each stage of a run.
* Changed:
+ Modifications to support the newly updated background job framework that ensures that jobs are executed in a resource-optimized manner.
+ Modifed the scope of the events that are generated after an integration run is completed so they are compatible with any third-party scanner.
* Fixed:
+ Performance issues with reapplying assignment rules and group rules.
+ The Remediation target rule field is populated as expected.
#### Version 12.0.1 - February 2021
The following list highlights the new features and updates to the application. For more details about these new features and updates, see the ServiceNow Store release notes and Configuration Compliance release notes links for
your family release in the Supporting Links section on this page.
#### Version 11.1.5 - November 2020
* New:
+ With remediation target rules, define the expected time frames for remediating test results and send status notifications to users and groups.
+ Request to defer the remediation of test results or test result groups for a specified period. Request, review, and approve exception requests with an approval workflow consistent with Vulnerability Response.
+ Use IRE to create new CIs in the CMDB when an existing CI cannot be matched with an imported host from third-party vulnerability assessment products.
#### Version 11.0.0 - October 2020
New: Version 11.0.0 certified for Orlando and Paris.
#### Version 10.3.3 - June 2020
* New:
+ Recertified for version 10.3.3.
+ Risk rollup calculators have been added. View the most current risk scores and risk ratings on configuration tests and test result groups.
#### Version 10.0.0 - March 2020
New: Recertified for Orlando.
#### Version 9.0.1 - November 2019
* New:
+ Added Test Result Group Rules
+ Added Assignment Rules
+ Added remediation owner role (contained in the itil role)
#### Version 8.0.9 - July 2019
Configuration Compliance exposes configuration-related security vulnerabilities of highest impact to business operations. It streamlines the remediation process across frequently-isolated information security, IT
operations, and business process stakeholders.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-crowdstrike-fal-intel.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-crowdstrike-fal-intel.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-secops-rn-crowdstrike-fal-intel.html | Security Operations CrowdStrike Falcon Intelligence integration release notes | Version history for the Security Operations CrowdStrike Falcon Intelligence integration on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Security Operations release notes",
"ServiceNow Store - Security Incident Response release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-crowdstrike-fal-intel.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-crowdstrike-fal-intel.html"><body id="store-secops-rn-crowdstrike-fal-intel"><main role="main"><article role="article" class="dita" id="store-secops-rn-crowdstrike-fal-intel" aria-labelledby="title_store-secops-rn-crowdstrike-fal-intel">
<h1 class="title topictitle1" id="title_store-secops-rn-crowdstrike-fal-intel"><span class="ph">Security Operations</span>
<span class="ph">CrowdStrike Falcon Intelligence</span> integration release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">Security Operations</span>
<span class="ph">CrowdStrike Falcon Intelligence</span> integration on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-secops-rn-crowdstrike-fal-intel__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d361346e69" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 10.7.0 - August 2024</dt>
<dd class="dd" id="store-secops-rn-crowdstrike-fal-intel__latest-store-secops-rn-crowdstrike-fal-intel">Changed: Migrated Threat lookup workflow to flow designer.</dd>
<dt class="dt dlterm">Version 10.5.2 - March 2024</dt>
<dd class="dd">
<p class="p">Fixed: Run threat lookup action for CrowdStrike Falcon Intelligence indicators now updates the results without the indicators.</p>
</dd>
<dt class="dt dlterm">Version 10.5.1 - February 2023</dt>
<dd class="dd">New: Added type changes to support the Security Incident Response workspace.</dd>
<dt class="dt dlterm">Version 10.5.0 - November 2022</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul" id="store-secops-rn-crowdstrike-fal-intel__ul_tsp_xvd_3vb">
<li class="li">Introducing a filter that allows running automated threat lookup on an observable only once within a configured duration. Any re-runs for the same observable will be skipped until the configured
duration/period has passed.</li>
<li class="li">Introducing a threat lookup finding calculator, which calculates the findings based on the responses received. For third-party integrations that provide the computed results, the threat lookup finding
calculator maps the results to supported findings in the system.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 10.4.1 - October 2021</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul">
<li class="li">Add Crowdstrike User string in outbound HTTP calls</li>
<li class="li">Added 'IOC Manager APIs' read and write permissions as required for the corresponding API key</li>
</ul></li>
<li class="li">Fixed: Added additional password-related policies</li>
</ul>
</dd>
<dt class="dt dlterm">Version 10.3.3 - December 2020</dt>
<dd class="dd">Changed: With Key Management Framework plugin, developers will have an ability to manage keys used for Password2 fields through crypto module definition.</dd>
<dt class="dt dlterm">Version 10.3.1 - October 2020</dt>
<dd class="dd">Changed: The integration now supports OAUTH2 authentication. This update requires the user to enter the API Client ID and the API Client Secret to authenticate and complete the configuration. If you are upgrading the
integration from a previous version, then you must delete the existing configuration and set up a new configuration. The new integration supports OAUTH2 authentication. This update requires you to enter the API Client ID
and the API Client Secret to authenticate and complete the configuration.</dd>
<dt class="dt dlterm">Version 10.0.0 - September 2020</dt>
<dd class="dd">New: Implementation Flow to support the new capability framework (v2.0)</dd>
<dt class="dt dlterm">Version 10.0.0 - March 2020</dt>
<dd class="dd">New: Implementation Flow to support the new capability framework (v2.0)</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Security Operations release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops.html"
},
{
"title": "ServiceNow Store - Security Incident Response release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops-sir.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html\">ServiceNow Store - Security Operations release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-sir.html\">ServiceNow Store - Security Incident Response release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Security Operations CrowdStrike Falcon Intelligence integration release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2020-03-11T00:00:00Z",
"Initial upload": "2020-03-11T00:00:00Z",
"Updated on": "2024-08-01T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/14312803",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/14312803",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2020-03-11T16:22:15-07:00",
"DC.date.modified": "2024-08-01",
"DC.format": "HTML5",
"DC.identifier": "store-secops-rn-crowdstrike-fal-intel",
"DC.language": null,
"DC.relation": "../../../release-notes/store/security-operations/sn-store-rn-secops-sir.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Security Operations CrowdStrike Falcon Intelligence integration on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-secops-rn-crowdstrike-fal-intel.html",
"page_key": 14312803,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 2408,
"img_count": 0,
"read_time": 2,
"video_links": [
""
],
"word_count": 337
},
"related_links": [],
"search_title": null,
"title": "Security Operations CrowdStrike Falcon Intelligence integration release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-crowdstrike-fal-intel.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-crowdstrike-fal-intel.html\"><body id=\"store-secops-rn-crowdstrike-fal-intel\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-secops-rn-crowdstrike-fal-intel\" aria-labelledby=\"title_store-secops-rn-crowdstrike-fal-intel\">\n <h1 class=\"title topictitle1\" id=\"title_store-secops-rn-crowdstrike-fal-intel\"><span class=\"ph\">Security Operations</span>\n <span class=\"ph\">CrowdStrike Falcon Intelligence</span> integration release notes</h1>\n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Operations</span>\n <span class=\"ph\">CrowdStrike Falcon Intelligence</span> integration on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-secops-rn-crowdstrike-fal-intel__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d361346e69\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 10.7.0 - August 2024</dt>\n <dd class=\"dd\" id=\"store-secops-rn-crowdstrike-fal-intel__latest-store-secops-rn-crowdstrike-fal-intel\">Changed: Migrated Threat lookup workflow to flow designer.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.5.2 - March 2024</dt>\n <dd class=\"dd\">\n <p class=\"p\">Fixed: Run threat lookup action for CrowdStrike Falcon Intelligence indicators now updates the results without the indicators.</p>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 10.5.1 - February 2023</dt>\n <dd class=\"dd\">New: Added type changes to support the Security Incident Response workspace.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.5.0 - November 2022</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-secops-rn-crowdstrike-fal-intel__ul_tsp_xvd_3vb\">\n <li class=\"li\">Introducing a filter that allows running automated threat lookup on an observable only once within a configured duration. Any re-runs for the same observable will be skipped until the configured\n duration/period has passed.</li>\n <li class=\"li\">Introducing a threat lookup finding calculator, which calculates the findings based on the responses received. For third-party integrations that provide the computed results, the threat lookup finding\n calculator maps the results to supported findings in the system.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 10.4.1 - October 2021</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\">\n <li class=\"li\">Add Crowdstrike User string in outbound HTTP calls</li>\n <li class=\"li\">Added 'IOC Manager APIs' read and write permissions as required for the corresponding API key</li>\n </ul></li>\n <li class=\"li\">Fixed: Added additional password-related policies</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 10.3.3 - December 2020</dt>\n <dd class=\"dd\">Changed: With Key Management Framework plugin, developers will have an ability to manage keys used for Password2 fields through crypto module definition.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.3.1 - October 2020</dt>\n <dd class=\"dd\">Changed: The integration now supports OAUTH2 authentication. This update requires the user to enter the API Client ID and the API Client Secret to authenticate and complete the configuration. If you are upgrading the\n integration from a previous version, then you must delete the existing configuration and set up a new configuration. The new integration supports OAUTH2 authentication. This update requires you to enter the API Client ID\n and the API Client Secret to authenticate and complete the configuration.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.0.0 - September 2020</dt>\n <dd class=\"dd\">New: Implementation Flow to support the new capability framework (v2.0)</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.0.0 - March 2020</dt>\n <dd class=\"dd\">New: Implementation Flow to support the new capability framework (v2.0)</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Security Operations CrowdStrike Falcon Intelligence integration release notes
Version history for the Security Operations
CrowdStrike Falcon Intelligence integration on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 10.7.0 - August 2024
Changed: Migrated Threat lookup workflow to flow designer.
#### Version 10.5.2 - March 2024
Fixed: Run threat lookup action for CrowdStrike Falcon Intelligence indicators now updates the results without the indicators.
#### Version 10.5.1 - February 2023
New: Added type changes to support the Security Incident Response workspace.
#### Version 10.5.0 - November 2022
* New:
+ Introducing a filter that allows running automated threat lookup on an observable only once within a configured duration. Any re-runs for the same observable will be skipped until the configured
duration/period has passed.
+ Introducing a threat lookup finding calculator, which calculates the findings based on the responses received. For third-party integrations that provide the computed results, the threat lookup finding
calculator maps the results to supported findings in the system.
#### Version 10.4.1 - October 2021
* New:
+ Add Crowdstrike User string in outbound HTTP calls
+ Added 'IOC Manager APIs' read and write permissions as required for the corresponding API key
* Fixed: Added additional password-related policies
#### Version 10.3.3 - December 2020
Changed: With Key Management Framework plugin, developers will have an ability to manage keys used for Password2 fields through crypto module definition.
#### Version 10.3.1 - October 2020
Changed: The integration now supports OAUTH2 authentication. This update requires the user to enter the API Client ID and the API Client Secret to authenticate and complete the configuration. If you are upgrading the
integration from a previous version, then you must delete the existing configuration and set up a new configuration. The new integration supports OAUTH2 authentication. This update requires you to enter the API Client ID
and the API Client Secret to authenticate and complete the configuration.
#### Version 10.0.0 - September 2020
New: Implementation Flow to support the new capability framework (v2.0)
#### Version 10.0.0 - March 2020
New: Implementation Flow to support the new capability framework (v2.0)
| ---
title: Security Operations CrowdStrike Falcon Intelligence integration release notes
description: Version history for the Security Operations CrowdStrike Falcon Intelligence
integration on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Security Operations release notes
- ServiceNow Store - Security Incident Response release notes
---
# Security Operations CrowdStrike Falcon Intelligence integration release notes
Version history for the Security Operations
CrowdStrike Falcon Intelligence integration on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 10.7.0 - August 2024
Changed: Migrated Threat lookup workflow to flow designer.
#### Version 10.5.2 - March 2024
Fixed: Run threat lookup action for CrowdStrike Falcon Intelligence indicators now updates the results without the indicators.
#### Version 10.5.1 - February 2023
New: Added type changes to support the Security Incident Response workspace.
#### Version 10.5.0 - November 2022
* New:
+ Introducing a filter that allows running automated threat lookup on an observable only once within a configured duration. Any re-runs for the same observable will be skipped until the configured
duration/period has passed.
+ Introducing a threat lookup finding calculator, which calculates the findings based on the responses received. For third-party integrations that provide the computed results, the threat lookup finding
calculator maps the results to supported findings in the system.
#### Version 10.4.1 - October 2021
* New:
+ Add Crowdstrike User string in outbound HTTP calls
+ Added 'IOC Manager APIs' read and write permissions as required for the corresponding API key
* Fixed: Added additional password-related policies
#### Version 10.3.3 - December 2020
Changed: With Key Management Framework plugin, developers will have an ability to manage keys used for Password2 fields through crypto module definition.
#### Version 10.3.1 - October 2020
Changed: The integration now supports OAUTH2 authentication. This update requires the user to enter the API Client ID and the API Client Secret to authenticate and complete the configuration. If you are upgrading the
integration from a previous version, then you must delete the existing configuration and set up a new configuration. The new integration supports OAUTH2 authentication. This update requires you to enter the API Client ID
and the API Client Secret to authenticate and complete the configuration.
#### Version 10.0.0 - September 2020
New: Implementation Flow to support the new capability framework (v2.0)
#### Version 10.0.0 - March 2020
New: Implementation Flow to support the new capability framework (v2.0)
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-crowdstrike-fal-sandbox.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-crowdstrike-fal-sandbox.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-secops-rn-crowdstrike-fal-sandbox.html | CrowdStrike Falcon Sandbox Integration for Security Operations release notes | Version history for the CrowdStrike Falcon Sandbox Integration for Security Operations. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Security Operations release notes",
"ServiceNow Store - Security Incident Response release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-crowdstrike-fal-sandbox.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-crowdstrike-fal-sandbox.html"><body id="store-secops-rn-crowdstrike-fal-sandbox"><main role="main"><article role="article" class="dita" id="store-secops-rn-crowdstrike-fal-sandbox" aria-labelledby="title_store-secops-rn-crowdstrike-fal-sandbox">
<h1 class="title topictitle1" id="title_store-secops-rn-crowdstrike-fal-sandbox">CrowdStrike Falcon Sandbox Integration for <span class="ph">Security Operations</span> release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the CrowdStrike Falcon Sandbox Integration for <span class="ph">Security Operations</span>.</p>
<section class="section" id="store-secops-rn-crowdstrike-fal-sandbox__section_tx4_ngp_ymb">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-secops-rn-crowdstrike-fal-sandbox__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section" id="store-secops-rn-crowdstrike-fal-sandbox__section_ux4_ngp_ymb"><h2 id="d119414e61" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 11.0.10 - September 2024</dt>
<dd class="dd" id="store-secops-rn-crowdstrike-fal-sandbox__latest-store-secops-rn-crowdstrike-fal-sandbox">Fixed: The issue where the report summary was appended to the external link, causing the report to load a blank page.</dd>
<dt class="dt dlterm">Version 11.0.9 - May 2023</dt>
<dd class="dd">Fixed: Optional tag was missing in the capability filter xml file, which is now fixed.</dd>
<dt class="dt dlterm">Version 11.0.7 - February 2023</dt>
<dd class="dd">New: Updated to support Security Incident Response workspace.</dd>
<dt class="dt dlterm">Version 11.0.4 - January 2022</dt>
<dd class="dd">Changed: This integration is now compatible only with CrowdStrike Falcon X.</dd>
<dt class="dt dlterm">Version 11.0.3 - June 2021</dt>
<dd class="dd">New: A filter has been added for MD5 Observables type which enables you to stop submissions to CrowdStrike Falcon Sandbox.</dd>
<dt class="dt dlterm">Version 11.0.2 - February 2021</dt>
<dd class="dd">New: The CrowdStrike Falcon Sandbox for Security Operations integration allows you to submit files and URLs as part of the security incident response process to the CrowdStrike Falcon Sandbox and perform a detailed
malware analysis. The results of this malware analysis submission are retained as part of the security incident record and can be used for further incident resolution steps and automation workflow activities.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Security Operations release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops.html"
},
{
"title": "ServiceNow Store - Security Incident Response release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops-sir.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html\">ServiceNow Store - Security Operations release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-sir.html\">ServiceNow Store - Security Incident Response release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">CrowdStrike Falcon Sandbox Integration for Security Operations release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2020-03-11T00:00:00Z",
"Initial upload": "2020-03-11T00:00:00Z",
"Updated on": "2024-09-10T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/33221604",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/33221604",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2020-03-11T16:22:15-07:00",
"DC.date.modified": "2024-09-10",
"DC.format": "HTML5",
"DC.identifier": "store-secops-rn-crowdstrike-fal-sandbox",
"DC.language": null,
"DC.relation": "../../../release-notes/store/security-operations/sn-store-rn-secops-sir.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the CrowdStrike Falcon Sandbox Integration for Security Operations.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-secops-rn-crowdstrike-fal-sandbox.html",
"page_key": 33221604,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 1336,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 201
},
"related_links": [],
"search_title": null,
"title": "CrowdStrike Falcon Sandbox Integration for Security Operations release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-crowdstrike-fal-sandbox.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-crowdstrike-fal-sandbox.html\"><body id=\"store-secops-rn-crowdstrike-fal-sandbox\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-secops-rn-crowdstrike-fal-sandbox\" aria-labelledby=\"title_store-secops-rn-crowdstrike-fal-sandbox\">\n <h1 class=\"title topictitle1\" id=\"title_store-secops-rn-crowdstrike-fal-sandbox\">CrowdStrike Falcon Sandbox Integration for <span class=\"ph\">Security Operations</span> release notes</h1>\n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the CrowdStrike Falcon Sandbox Integration for <span class=\"ph\">Security Operations</span>.</p>\n <section class=\"section\" id=\"store-secops-rn-crowdstrike-fal-sandbox__section_tx4_ngp_ymb\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-secops-rn-crowdstrike-fal-sandbox__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\" id=\"store-secops-rn-crowdstrike-fal-sandbox__section_ux4_ngp_ymb\"><h2 id=\"d119414e61\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 11.0.10 - September 2024</dt>\n <dd class=\"dd\" id=\"store-secops-rn-crowdstrike-fal-sandbox__latest-store-secops-rn-crowdstrike-fal-sandbox\">Fixed: The issue where the report summary was appended to the external link, causing the report to load a blank page.</dd>\n \n \n <dt class=\"dt dlterm\">Version 11.0.9 - May 2023</dt>\n <dd class=\"dd\">Fixed: Optional tag was missing in the capability filter xml file, which is now fixed.</dd>\n \n \n <dt class=\"dt dlterm\">Version 11.0.7 - February 2023</dt>\n <dd class=\"dd\">New: Updated to support Security Incident Response workspace.</dd>\n \n \n <dt class=\"dt dlterm\">Version 11.0.4 - January 2022</dt>\n <dd class=\"dd\">Changed: This integration is now compatible only with CrowdStrike Falcon X.</dd>\n \n \n <dt class=\"dt dlterm\">Version 11.0.3 - June 2021</dt>\n <dd class=\"dd\">New: A filter has been added for MD5 Observables type which enables you to stop submissions to CrowdStrike Falcon Sandbox.</dd>\n \n \n <dt class=\"dt dlterm\">Version 11.0.2 - February 2021</dt>\n <dd class=\"dd\">New: The CrowdStrike Falcon Sandbox for Security Operations integration allows you to submit files and URLs as part of the security incident response process to the CrowdStrike Falcon Sandbox and perform a detailed\n malware analysis. The results of this malware analysis submission are retained as part of the security incident record and can be used for further incident resolution steps and automation workflow activities.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # CrowdStrike Falcon Sandbox Integration for Security Operations release notes
Version history for the CrowdStrike Falcon Sandbox Integration for Security Operations.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 11.0.10 - September 2024
Fixed: The issue where the report summary was appended to the external link, causing the report to load a blank page.
#### Version 11.0.9 - May 2023
Fixed: Optional tag was missing in the capability filter xml file, which is now fixed.
#### Version 11.0.7 - February 2023
New: Updated to support Security Incident Response workspace.
#### Version 11.0.4 - January 2022
Changed: This integration is now compatible only with CrowdStrike Falcon X.
#### Version 11.0.3 - June 2021
New: A filter has been added for MD5 Observables type which enables you to stop submissions to CrowdStrike Falcon Sandbox.
#### Version 11.0.2 - February 2021
New: The CrowdStrike Falcon Sandbox for Security Operations integration allows you to submit files and URLs as part of the security incident response process to the CrowdStrike Falcon Sandbox and perform a detailed
malware analysis. The results of this malware analysis submission are retained as part of the security incident record and can be used for further incident resolution steps and automation workflow activities.
| ---
title: CrowdStrike Falcon Sandbox Integration for Security Operations release notes
description: Version history for the CrowdStrike Falcon Sandbox Integration for Security
Operations.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Security Operations release notes
- ServiceNow Store - Security Incident Response release notes
---
# CrowdStrike Falcon Sandbox Integration for Security Operations release notes
Version history for the CrowdStrike Falcon Sandbox Integration for Security Operations.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 11.0.10 - September 2024
Fixed: The issue where the report summary was appended to the external link, causing the report to load a blank page.
#### Version 11.0.9 - May 2023
Fixed: Optional tag was missing in the capability filter xml file, which is now fixed.
#### Version 11.0.7 - February 2023
New: Updated to support Security Incident Response workspace.
#### Version 11.0.4 - January 2022
Changed: This integration is now compatible only with CrowdStrike Falcon X.
#### Version 11.0.3 - June 2021
New: A filter has been added for MD5 Observables type which enables you to stop submissions to CrowdStrike Falcon Sandbox.
#### Version 11.0.2 - February 2021
New: The CrowdStrike Falcon Sandbox for Security Operations integration allows you to submit files and URLs as part of the security incident response process to the CrowdStrike Falcon Sandbox and perform a detailed
malware analysis. The results of this malware analysis submission are retained as part of the security incident record and can be used for further incident resolution steps and automation workflow activities.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-crowdstrike-falcon-edr-int-threat-intel-sec-center.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-crowdstrike-falcon-edr-int-threat-intel-sec-center.html | 2025-08-21 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-secops-rn-crowdstrike-falcon-edr-int-threat-intel-sec-center.html | CrowdStrike Falcon EDR Integration for Threat Intelligence Security Center release notes | Version history for the CrowdStrike Falcon EDR Integration for Threat Intelligence Security Center application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Security Operations release notes",
"ServiceNow Store - Security Incident Response release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-crowdstrike-falcon-edr-int-threat-intel-sec-center.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-crowdstrike-falcon-edr-int-threat-intel-sec-center.html"><body id="store-secops-rn-crowdstrike-falcon-edr-int-threat-intel-sec-center"><main role="main"><article role="article" class="dita" id="store-secops-rn-crowdstrike-falcon-edr-int-threat-intel-sec-center" aria-labelledby="title_store-secops-rn-crowdstrike-falcon-edr-int-threat-intel-sec-center">
<h1 class="title topictitle1" id="title_store-secops-rn-crowdstrike-falcon-edr-int-threat-intel-sec-center"><span class="ph">CrowdStrike</span> Falcon EDR Integration for <span class="ph">Threat Intelligence Security Center</span> release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">CrowdStrike</span> Falcon EDR Integration for <span class="ph">Threat Intelligence Security Center</span> application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-secops-rn-crowdstrike-falcon-edr-int-threat-intel-sec-center__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d31025e73" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 3.0.1 - April 2025</dt>
<dd class="dd" id="store-secops-rn-crowdstrike-falcon-edr-int-threat-intel-sec-center__latest-store-secops-rn-crowdstrike-falcon-edr-int-threat-intel-sec-center"><p class="p">Fixed:</p>
<ul class="ul">
<li class="li">Update on Send to EDR for IPv6 Observable in CrowdStrike EDR.</li>
</ul></dd>
<dt class="dt dlterm">Version 3.0.0 - November 2024</dt>
<dd class="dd">CrowdStrike Falcon Host Integration for Threat Intelligence Security Center (TISC) enables Cyber Threat Intelligence (CTI) analysts to automatically
push malicious or suspicious IP addresses, domains, file hashes, and more from the TISC to the CrowdStrike watchlist for continuous monitoring and real-time alerting.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"enus"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Security Operations release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops.html"
},
{
"title": "ServiceNow Store - Security Incident Response release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops-sir.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html\">ServiceNow Store - Security Operations release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-sir.html\">ServiceNow Store - Security Incident Response release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">CrowdStrike Falcon EDR Integration for Threat Intelligence Security Center release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2024-11-07T11:13:29.913268Z",
"Updated on": "2025-04-03T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/50489144",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/50489144",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2025-04-03",
"DC.format": "HTML5",
"DC.identifier": "store-secops-rn-crowdstrike-falcon-edr-int-threat-intel-sec-center",
"DC.language": null,
"DC.relation": "../../../release-notes/store/security-operations/sn-store-rn-secops-sir.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the CrowdStrike Falcon EDR Integration for Threat Intelligence Security Center application on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-secops-rn-crowdstrike-falcon-edr-int-threat-intel-sec-center.html",
"page_key": 50489144,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 752,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 103
},
"related_links": [],
"search_title": null,
"title": "CrowdStrike Falcon EDR Integration for Threat Intelligence Security Center release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-crowdstrike-falcon-edr-int-threat-intel-sec-center.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-crowdstrike-falcon-edr-int-threat-intel-sec-center.html\"><body id=\"store-secops-rn-crowdstrike-falcon-edr-int-threat-intel-sec-center\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-secops-rn-crowdstrike-falcon-edr-int-threat-intel-sec-center\" aria-labelledby=\"title_store-secops-rn-crowdstrike-falcon-edr-int-threat-intel-sec-center\">\n <h1 class=\"title topictitle1\" id=\"title_store-secops-rn-crowdstrike-falcon-edr-int-threat-intel-sec-center\"><span class=\"ph\">CrowdStrike</span> Falcon EDR Integration for <span class=\"ph\">Threat Intelligence Security Center</span> release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the <span class=\"ph\">CrowdStrike</span> Falcon EDR Integration for <span class=\"ph\">Threat Intelligence Security Center</span> application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-secops-rn-crowdstrike-falcon-edr-int-threat-intel-sec-center__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d31025e73\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 3.0.1 - April 2025</dt>\n <dd class=\"dd\" id=\"store-secops-rn-crowdstrike-falcon-edr-int-threat-intel-sec-center__latest-store-secops-rn-crowdstrike-falcon-edr-int-threat-intel-sec-center\"><p class=\"p\">Fixed:</p>\n <ul class=\"ul\">\n <li class=\"li\">Update on Send to EDR for IPv6 Observable in CrowdStrike EDR.</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 3.0.0 - November 2024</dt>\n <dd class=\"dd\">CrowdStrike Falcon Host Integration for Threat Intelligence Security Center (TISC) enables Cyber Threat Intelligence (CTI) analysts to automatically\n push malicious or suspicious IP addresses, domains, file hashes, and more from the TISC to the CrowdStrike watchlist for continuous monitoring and real-time alerting.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # CrowdStrike Falcon EDR Integration for Threat Intelligence Security Center release notes
Version history for the CrowdStrike Falcon EDR Integration for Threat Intelligence Security Center application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 3.0.1 - April 2025
Fixed:
* Update on Send to EDR for IPv6 Observable in CrowdStrike EDR.
#### Version 3.0.0 - November 2024
CrowdStrike Falcon Host Integration for Threat Intelligence Security Center (TISC) enables Cyber Threat Intelligence (CTI) analysts to automatically
push malicious or suspicious IP addresses, domains, file hashes, and more from the TISC to the CrowdStrike watchlist for continuous monitoring and real-time alerting.
| ---
title: CrowdStrike Falcon EDR Integration for Threat Intelligence Security Center
release notes
description: Version history for the CrowdStrike Falcon EDR Integration for Threat
Intelligence Security Center application on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Security Operations release notes
- ServiceNow Store - Security Incident Response release notes
---
# CrowdStrike Falcon EDR Integration for Threat Intelligence Security Center release notes
Version history for the CrowdStrike Falcon EDR Integration for Threat Intelligence Security Center application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 3.0.1 - April 2025
Fixed:
* Update on Send to EDR for IPv6 Observable in CrowdStrike EDR.
#### Version 3.0.0 - November 2024
CrowdStrike Falcon Host Integration for Threat Intelligence Security Center (TISC) enables Cyber Threat Intelligence (CTI) analysts to automatically
push malicious or suspicious IP addresses, domains, file hashes, and more from the TISC to the CrowdStrike watchlist for continuous monitoring and real-time alerting.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-crowdstrike-falcon-host.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-crowdstrike-falcon-host.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-secops-rn-crowdstrike-falcon-host.html | CrowdStrike Falcon Host for Security Operations release notes | Version history for the CrowdStrike Falcon Host for Security Operations on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Security Operations release notes",
"ServiceNow Store - Security Incident Response release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-crowdstrike-falcon-host.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-crowdstrike-falcon-host.html"><body id="store-secops-rn-crowdstrike-falcon-host"><main role="main"><article role="article" class="dita" id="store-secops-rn-crowdstrike-falcon-host" aria-labelledby="title_store-secops-rn-crowdstrike-falcon-host">
<h1 class="title topictitle1" id="title_store-secops-rn-crowdstrike-falcon-host"><span class="ph">CrowdStrike Falcon Host</span> for Security Operations release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">CrowdStrike Falcon Host</span> for Security Operations on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-secops-rn-crowdstrike-falcon-host__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d327719e63" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 10.4.5 - November 2024</dt>
<dd class="dd" id="store-secops-rn-crowdstrike-falcon-host__latest-store-secops-rn-crowdstrike-falcon-host">Changed: Migration of Workflows to Flow Designer flows.</dd>
<dt class="dt dlterm">Version 10.4.3 - February 2023</dt>
<dd class="dd">New: Updated to support Security Incident Response workspace.</dd>
<dt class="dt dlterm">Version 10.4.1 - October 2021</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul">
<li class="li">Add Crowdstrike User string in outbound HTTP calls</li>
<li class="li">Added 'IOC Manager APIs' read and write permissions as required for the corresponding API key</li>
</ul></li>
<li class="li">Fixed: Added additional password-related policies</li>
</ul>
</dd>
<dt class="dt dlterm">Version 10.3.3 - December 2020</dt>
<dd class="dd">Changed: With Key Management Framework plugin, developers will have an ability to manage keys used for Password2 fields through crypto module definition.</dd>
<dt class="dt dlterm">Version 10.3.1 - October 2020</dt>
<dd class="dd">Changed: The integration now supports OAUTH2 authentication. This update requires the user to enter the API Client ID and the API Client Secret to authenticate and complete the configuration. If you are upgrading the
integration from a previous version, then you must delete the existing configuration and set up a new configuration. The new integration supports OAUTH2 authentication. This update requires you to enter the API Client ID
and the API Client Secret to authenticate and complete the configuration.</dd>
<dt class="dt dlterm">Version 10.3.0 - June 2020</dt>
<dd class="dd">New: Implementation Flow to support the new capability framework (v2.0)</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Security Operations release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops.html"
},
{
"title": "ServiceNow Store - Security Incident Response release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops-sir.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html\">ServiceNow Store - Security Operations release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-sir.html\">ServiceNow Store - Security Incident Response release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">CrowdStrike Falcon Host for Security Operations release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2020-06-11T00:00:00Z",
"Initial upload": "2020-06-11T00:00:00Z",
"Updated on": "2024-11-07T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/21087744",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/21087744",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2020-06-11T01:22:15+02:00",
"DC.date.modified": "2024-11-07T16:22:15-07:00",
"DC.format": "HTML5",
"DC.identifier": "store-secops-rn-crowdstrike-falcon-host",
"DC.language": null,
"DC.relation": "../../../release-notes/store/security-operations/sn-store-rn-secops-sir.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the CrowdStrike Falcon Host for Security Operations on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-secops-rn-crowdstrike-falcon-host.html",
"page_key": 21087744,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 1531,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 221
},
"related_links": [],
"search_title": null,
"title": "CrowdStrike Falcon Host for Security Operations release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-crowdstrike-falcon-host.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-crowdstrike-falcon-host.html\"><body id=\"store-secops-rn-crowdstrike-falcon-host\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-secops-rn-crowdstrike-falcon-host\" aria-labelledby=\"title_store-secops-rn-crowdstrike-falcon-host\">\n <h1 class=\"title topictitle1\" id=\"title_store-secops-rn-crowdstrike-falcon-host\"><span class=\"ph\">CrowdStrike Falcon Host</span> for Security Operations release notes</h1>\n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the <span class=\"ph\">CrowdStrike Falcon Host</span> for Security Operations on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-secops-rn-crowdstrike-falcon-host__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d327719e63\" class=\"title sectiontitle\">Version history</h2>\n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 10.4.5 - November 2024</dt>\n <dd class=\"dd\" id=\"store-secops-rn-crowdstrike-falcon-host__latest-store-secops-rn-crowdstrike-falcon-host\">Changed: Migration of Workflows to Flow Designer flows.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.4.3 - February 2023</dt>\n <dd class=\"dd\">New: Updated to support Security Incident Response workspace.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.4.1 - October 2021</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\">\n <li class=\"li\">Add Crowdstrike User string in outbound HTTP calls</li>\n <li class=\"li\">Added 'IOC Manager APIs' read and write permissions as required for the corresponding API key</li>\n </ul></li>\n <li class=\"li\">Fixed: Added additional password-related policies</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 10.3.3 - December 2020</dt>\n <dd class=\"dd\">Changed: With Key Management Framework plugin, developers will have an ability to manage keys used for Password2 fields through crypto module definition.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.3.1 - October 2020</dt>\n <dd class=\"dd\">Changed: The integration now supports OAUTH2 authentication. This update requires the user to enter the API Client ID and the API Client Secret to authenticate and complete the configuration. If you are upgrading the\n integration from a previous version, then you must delete the existing configuration and set up a new configuration. The new integration supports OAUTH2 authentication. This update requires you to enter the API Client ID\n and the API Client Secret to authenticate and complete the configuration.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.3.0 - June 2020</dt>\n <dd class=\"dd\">New: Implementation Flow to support the new capability framework (v2.0)</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # CrowdStrike Falcon Host for Security Operations release notes
Version history for the CrowdStrike Falcon Host for Security Operations on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 10.4.5 - November 2024
Changed: Migration of Workflows to Flow Designer flows.
#### Version 10.4.3 - February 2023
New: Updated to support Security Incident Response workspace.
#### Version 10.4.1 - October 2021
* New:
+ Add Crowdstrike User string in outbound HTTP calls
+ Added 'IOC Manager APIs' read and write permissions as required for the corresponding API key
* Fixed: Added additional password-related policies
#### Version 10.3.3 - December 2020
Changed: With Key Management Framework plugin, developers will have an ability to manage keys used for Password2 fields through crypto module definition.
#### Version 10.3.1 - October 2020
Changed: The integration now supports OAUTH2 authentication. This update requires the user to enter the API Client ID and the API Client Secret to authenticate and complete the configuration. If you are upgrading the
integration from a previous version, then you must delete the existing configuration and set up a new configuration. The new integration supports OAUTH2 authentication. This update requires you to enter the API Client ID
and the API Client Secret to authenticate and complete the configuration.
#### Version 10.3.0 - June 2020
New: Implementation Flow to support the new capability framework (v2.0)
| ---
title: CrowdStrike Falcon Host for Security Operations release notes
description: Version history for the CrowdStrike Falcon Host for Security Operations
on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Security Operations release notes
- ServiceNow Store - Security Incident Response release notes
---
# CrowdStrike Falcon Host for Security Operations release notes
Version history for the CrowdStrike Falcon Host for Security Operations on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 10.4.5 - November 2024
Changed: Migration of Workflows to Flow Designer flows.
#### Version 10.4.3 - February 2023
New: Updated to support Security Incident Response workspace.
#### Version 10.4.1 - October 2021
* New:
+ Add Crowdstrike User string in outbound HTTP calls
+ Added 'IOC Manager APIs' read and write permissions as required for the corresponding API key
* Fixed: Added additional password-related policies
#### Version 10.3.3 - December 2020
Changed: With Key Management Framework plugin, developers will have an ability to manage keys used for Password2 fields through crypto module definition.
#### Version 10.3.1 - October 2020
Changed: The integration now supports OAUTH2 authentication. This update requires the user to enter the API Client ID and the API Client Secret to authenticate and complete the configuration. If you are upgrading the
integration from a previous version, then you must delete the existing configuration and set up a new configuration. The new integration supports OAUTH2 authentication. This update requires you to enter the API Client ID
and the API Client Secret to authenticate and complete the configuration.
#### Version 10.3.0 - June 2020
New: Implementation Flow to support the new capability framework (v2.0)
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-crowdstrike-falcon-insight.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-crowdstrike-falcon-insight.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-secops-rn-crowdstrike-falcon-insight.html | CrowdStrike Falcon Insight Integration for Security Operations release notes | Version history for the CrowdStrike Falcon Insight Integration for Security Operations on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Security Operations release notes",
"ServiceNow Store - Security Incident Response release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-crowdstrike-falcon-insight.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-crowdstrike-falcon-insight.html"><body id="store-secops-rn-crowdstrike-falcon-insight"><main role="main"><article role="article" class="dita" id="store-secops-rn-crowdstrike-falcon-insight" aria-labelledby="title_store-secops-rn-crowdstrike-falcon-insight">
<h1 class="title topictitle1" id="title_store-secops-rn-crowdstrike-falcon-insight"><span class="ph">CrowdStrike Falcon Insight</span> Integration for <span class="ph">Security Operations</span> release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the CrowdStrike Falcon Insight Integration for Security Operations on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-secops-rn-crowdstrike-falcon-insight__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d607828e63" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.3.1 - May 2025</dt>
<dd class="dd" id="store-secops-rn-crowdstrike-falcon-insight__latest-store-secops-rn-crowdstrike-falcon-insight">Fixed: Various bugs have been addressed and resolved as part of this release.</dd>
<dt class="dt dlterm">Version 1.3.0 - November 2024</dt>
<dd class="dd">Changed: Migrated Workflows to Flow Designer flows.</dd>
<dt class="dt dlterm">Version 1.2.3 - November 2023</dt>
<dd class="dd">Fixed: When the customer upgrades to the latest capability framework version, previously only one profile gets copied, but now all the profiles will get copied.</dd>
<dt class="dt dlterm">Version 1.2.1 - June 2023</dt>
<dd class="dd">
<p class="p">Fixed: Upgrade issue post migration to capability framework.</p>
</dd>
<dt class="dt dlterm">Version 1.1.10 - May 2023</dt>
<dd class="dd">Changed: Migrated to capability framework.</dd>
<dt class="dt dlterm">Version 1.1.8 - February 2023</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Changed: Crowdstrike device API upgrade.</li>
<li class="li">Fixed: <ul class="ul" id="store-secops-rn-crowdstrike-falcon-insight__ul_xjf_4q5_gwb">
<li class="li">Sighting search is not working and displays a 404 error from the API.</li>
<li class="li">Clean up of worknotes.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.1.7 - November 2022</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Changed: Utah Mandate: Update snc-app-parent version to 5.0.0.77</li>
<li class="li">Fixed: <ul class="ul" id="store-secops-rn-crowdstrike-falcon-insight__ul_twj_hvd_3vb">
<li class="li">CrowdStrike's Get file retrieves the wrong file from the system.</li>
<li class="li">Improve the logging for CrowdStrike Falcon Insight.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.1.6 - June 2022</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Fixed:<ul class="ul">
<li class="li">CrowdStrike Falcon Insight Sighting Search is not working in the latest platform versions.</li>
<li class="li">If both Agent Client Collector capabilities and CrowdStrike Falcon Insight capabilities are active, an incorrect window can open when clicking UI action.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.1.3 - October 2021</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul">
<li class="li">Added new modules: Crowdstrike Approvals, Crowdstrike Notification Configuration, and Crowdstrike Default Setting</li>
<li class="li">New capabilities 'Get File' and 'RTR actions' are available</li>
<li class="li">Added support for Linux endpoints for CI submissions</li>
<li class="li">In the Crowdstrike Additional Actions module: <ul class="ul">
<li class="li">Admin can create a new record for custom script with all fields editable</li>
<li class="li">Analyst can create a new record with some restricted access</li>
</ul></li>
</ul></li>
<li class="li">Fixed:<ul class="ul">
<li class="li">Fixed OS determination while 'Get Logged on Users' is run against a MacOS</li>
<li class="li">Improved performance for CrowdStrike flows</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.0.2 - February 2021</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New: <ul class="ul" id="store-secops-rn-crowdstrike-falcon-insight__ul_dv4_d23_p4b">
<li class="li">Falcon Insight delivers continuous, comprehensive endpoint visibility that spans detection, response and forensics to ensure nothing is missed and potential breaches are stopped.</li>
<li class="li">CrowdStrike Falcon Insight Integration for Security Operations provides CI enrichment and host isolation capabilities.</li>
</ul></li>
</ul>
</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Security Operations release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops.html"
},
{
"title": "ServiceNow Store - Security Incident Response release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops-sir.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html\">ServiceNow Store - Security Operations release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-sir.html\">ServiceNow Store - Security Incident Response release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">CrowdStrike Falcon Insight Integration for Security Operations release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2018-01-29T00:00:00Z",
"Updated on": "2025-05-01T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/33104310",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/33104310",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2025-05-01",
"DC.format": "HTML5",
"DC.identifier": "store-secops-rn-crowdstrike-falcon-insight",
"DC.language": null,
"DC.relation": "../../../release-notes/store/security-operations/sn-store-rn-secops-sir.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the CrowdStrike Falcon Insight Integration for Security Operations on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-secops-rn-crowdstrike-falcon-insight.html",
"page_key": 33104310,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 2371,
"img_count": 0,
"read_time": 2,
"video_links": [
""
],
"word_count": 345
},
"related_links": [],
"search_title": null,
"title": "CrowdStrike Falcon Insight Integration for Security Operations release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-crowdstrike-falcon-insight.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-crowdstrike-falcon-insight.html\"><body id=\"store-secops-rn-crowdstrike-falcon-insight\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-secops-rn-crowdstrike-falcon-insight\" aria-labelledby=\"title_store-secops-rn-crowdstrike-falcon-insight\">\n <h1 class=\"title topictitle1\" id=\"title_store-secops-rn-crowdstrike-falcon-insight\"><span class=\"ph\">CrowdStrike Falcon Insight</span> Integration for <span class=\"ph\">Security Operations</span> release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the CrowdStrike Falcon Insight Integration for Security Operations on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-secops-rn-crowdstrike-falcon-insight__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d607828e63\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 1.3.1 - May 2025</dt>\n <dd class=\"dd\" id=\"store-secops-rn-crowdstrike-falcon-insight__latest-store-secops-rn-crowdstrike-falcon-insight\">Fixed: Various bugs have been addressed and resolved as part of this release.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.3.0 - November 2024</dt>\n <dd class=\"dd\">Changed: Migrated Workflows to Flow Designer flows.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.2.3 - November 2023</dt>\n <dd class=\"dd\">Fixed: When the customer upgrades to the latest capability framework version, previously only one profile gets copied, but now all the profiles will get copied.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.2.1 - June 2023</dt>\n <dd class=\"dd\">\n <p class=\"p\">Fixed: Upgrade issue post migration to capability framework.</p>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.10 - May 2023</dt>\n <dd class=\"dd\">Changed: Migrated to capability framework.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.8 - February 2023</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Changed: Crowdstrike device API upgrade.</li>\n <li class=\"li\">Fixed: <ul class=\"ul\" id=\"store-secops-rn-crowdstrike-falcon-insight__ul_xjf_4q5_gwb\">\n <li class=\"li\">Sighting search is not working and displays a 404 error from the API.</li>\n <li class=\"li\">Clean up of worknotes.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.7 - November 2022</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Changed: Utah Mandate: Update snc-app-parent version to 5.0.0.77</li>\n <li class=\"li\">Fixed: <ul class=\"ul\" id=\"store-secops-rn-crowdstrike-falcon-insight__ul_twj_hvd_3vb\">\n <li class=\"li\">CrowdStrike's Get file retrieves the wrong file from the system.</li>\n <li class=\"li\">Improve the logging for CrowdStrike Falcon Insight.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.6 - June 2022</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\">\n <li class=\"li\">CrowdStrike Falcon Insight Sighting Search is not working in the latest platform versions.</li>\n <li class=\"li\">If both Agent Client Collector capabilities and CrowdStrike Falcon Insight capabilities are active, an incorrect window can open when clicking UI action.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.3 - October 2021</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\">\n <li class=\"li\">Added new modules: Crowdstrike Approvals, Crowdstrike Notification Configuration, and Crowdstrike Default Setting</li>\n <li class=\"li\">New capabilities 'Get File' and 'RTR actions' are available</li>\n <li class=\"li\">Added support for Linux endpoints for CI submissions</li>\n <li class=\"li\">In the Crowdstrike Additional Actions module: <ul class=\"ul\">\n <li class=\"li\">Admin can create a new record for custom script with all fields editable</li>\n <li class=\"li\">Analyst can create a new record with some restricted access</li>\n </ul></li>\n </ul></li>\n <li class=\"li\">Fixed:<ul class=\"ul\">\n <li class=\"li\">Fixed OS determination while 'Get Logged on Users' is run against a MacOS</li>\n <li class=\"li\">Improved performance for CrowdStrike flows</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.2 - February 2021</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New: <ul class=\"ul\" id=\"store-secops-rn-crowdstrike-falcon-insight__ul_dv4_d23_p4b\">\n <li class=\"li\">Falcon Insight delivers continuous, comprehensive endpoint visibility that spans detection, response and forensics to ensure nothing is missed and potential breaches are stopped.</li>\n <li class=\"li\">CrowdStrike Falcon Insight Integration for Security Operations provides CI enrichment and host isolation capabilities.</li>\n </ul></li>\n </ul>\n </dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # CrowdStrike Falcon Insight Integration for Security Operations release notes
Version history for the CrowdStrike Falcon Insight Integration for Security Operations on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.3.1 - May 2025
Fixed: Various bugs have been addressed and resolved as part of this release.
#### Version 1.3.0 - November 2024
Changed: Migrated Workflows to Flow Designer flows.
#### Version 1.2.3 - November 2023
Fixed: When the customer upgrades to the latest capability framework version, previously only one profile gets copied, but now all the profiles will get copied.
#### Version 1.2.1 - June 2023
Fixed: Upgrade issue post migration to capability framework.
#### Version 1.1.10 - May 2023
Changed: Migrated to capability framework.
#### Version 1.1.8 - February 2023
* Changed: Crowdstrike device API upgrade.
* Fixed:
+ Sighting search is not working and displays a 404 error from the API.
+ Clean up of worknotes.
#### Version 1.1.7 - November 2022
* Changed: Utah Mandate: Update snc-app-parent version to 5.0.0.77
* Fixed:
+ CrowdStrike's Get file retrieves the wrong file from the system.
+ Improve the logging for CrowdStrike Falcon Insight.
#### Version 1.1.6 - June 2022
* Fixed:
+ CrowdStrike Falcon Insight Sighting Search is not working in the latest platform versions.
+ If both Agent Client Collector capabilities and CrowdStrike Falcon Insight capabilities are active, an incorrect window can open when clicking UI action.
#### Version 1.1.3 - October 2021
* New:
+ Added new modules: Crowdstrike Approvals, Crowdstrike Notification Configuration, and Crowdstrike Default Setting
+ New capabilities 'Get File' and 'RTR actions' are available
+ Added support for Linux endpoints for CI submissions
+ In the Crowdstrike Additional Actions module:
- Admin can create a new record for custom script with all fields editable
- Analyst can create a new record with some restricted access
* Fixed:
+ Fixed OS determination while 'Get Logged on Users' is run against a MacOS
+ Improved performance for CrowdStrike flows
#### Version 1.0.2 - February 2021
* New:
+ Falcon Insight delivers continuous, comprehensive endpoint visibility that spans detection, response and forensics to ensure nothing is missed and potential breaches are stopped.
+ CrowdStrike Falcon Insight Integration for Security Operations provides CI enrichment and host isolation capabilities.
| ---
title: CrowdStrike Falcon Insight Integration for Security Operations release notes
description: Version history for the CrowdStrike Falcon Insight Integration for Security
Operations on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Security Operations release notes
- ServiceNow Store - Security Incident Response release notes
---
# CrowdStrike Falcon Insight Integration for Security Operations release notes
Version history for the CrowdStrike Falcon Insight Integration for Security Operations on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.3.1 - May 2025
Fixed: Various bugs have been addressed and resolved as part of this release.
#### Version 1.3.0 - November 2024
Changed: Migrated Workflows to Flow Designer flows.
#### Version 1.2.3 - November 2023
Fixed: When the customer upgrades to the latest capability framework version, previously only one profile gets copied, but now all the profiles will get copied.
#### Version 1.2.1 - June 2023
Fixed: Upgrade issue post migration to capability framework.
#### Version 1.1.10 - May 2023
Changed: Migrated to capability framework.
#### Version 1.1.8 - February 2023
* Changed: Crowdstrike device API upgrade.
* Fixed:
+ Sighting search is not working and displays a 404 error from the API.
+ Clean up of worknotes.
#### Version 1.1.7 - November 2022
* Changed: Utah Mandate: Update snc-app-parent version to 5.0.0.77
* Fixed:
+ CrowdStrike's Get file retrieves the wrong file from the system.
+ Improve the logging for CrowdStrike Falcon Insight.
#### Version 1.1.6 - June 2022
* Fixed:
+ CrowdStrike Falcon Insight Sighting Search is not working in the latest platform versions.
+ If both Agent Client Collector capabilities and CrowdStrike Falcon Insight capabilities are active, an incorrect window can open when clicking UI action.
#### Version 1.1.3 - October 2021
* New:
+ Added new modules: Crowdstrike Approvals, Crowdstrike Notification Configuration, and Crowdstrike Default Setting
+ New capabilities 'Get File' and 'RTR actions' are available
+ Added support for Linux endpoints for CI submissions
+ In the Crowdstrike Additional Actions module:
- Admin can create a new record for custom script with all fields editable
- Analyst can create a new record with some restricted access
* Fixed:
+ Fixed OS determination while 'Get Logged on Users' is run against a MacOS
+ Improved performance for CrowdStrike flows
#### Version 1.0.2 - February 2021
* New:
+ Falcon Insight delivers continuous, comprehensive endpoint visibility that spans detection, response and forensics to ensure nothing is missed and potential breaches are stopped.
+ CrowdStrike Falcon Insight Integration for Security Operations provides CI enrichment and host isolation capabilities.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-crowdstrike-intel-int-threat-intel-sec-center.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-crowdstrike-intel-int-threat-intel-sec-center.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-secops-rn-crowdstrike-intel-int-threat-intel-sec-center.html | Threat Intelligence Security Center integration with CrowdStrike Intelligence release notes | Version history for the Threat Intelligence Security Center integration with CrowdStrike Intelligence application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Security Operations release notes",
"ServiceNow Store - Security Incident Response release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-crowdstrike-intel-int-threat-intel-sec-center.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-crowdstrike-intel-int-threat-intel-sec-center.html"><body id="store-secops-rn-crowdstrike-intel-int-threat-intel-sec-center"><main role="main"><article role="article" class="dita" id="store-secops-rn-crowdstrike-intel-int-threat-intel-sec-center" aria-labelledby="title_store-secops-rn-crowdstrike-intel-int-threat-intel-sec-center">
<h1 class="title topictitle1" id="title_store-secops-rn-crowdstrike-intel-int-threat-intel-sec-center"><span class="ph">Threat Intelligence Security Center</span> integration with <span class="ph">CrowdStrike</span> Intelligence release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">Threat Intelligence Security Center</span> integration with <span class="ph">CrowdStrike</span> Intelligence application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-secops-rn-crowdstrike-intel-int-threat-intel-sec-center__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d617512e67" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 3.0.4 - March 2025</dt>
<dd class="dd" id="store-secops-rn-crowdstrike-intel-int-threat-intel-sec-center__latest-store-secops-rn-crowdstrike-intel-int-threat-intel-sec-center">
<ul class="ul">
<li class="li">Fixed: Issue related to threat lookup intermittent failures.</li>
<li class="li">Changed: Changed application name from "CrowdStrike Intelligence Integration for Threat Intelligence Security Center" to "Threat Intelligence Security Center integration with CrowdStrike Intelligence".</li>
</ul>
</dd>
<dt class="dt dlterm">Version 3.0.3 - August 2024</dt>
<dd class="dd">New: Pushed changes to support localization.</dd>
<dt class="dt dlterm">Version 3.0.0 - May 2024</dt>
<dd class="dd">Changed: The Base URL is newly added for Crowdstrike premium feed in the Threat Intelligence Security Center Catalog.</dd>
<dt class="dt dlterm">Version 2.0.0 - February 2024</dt>
<dd class="dd">The CrowdStrike Intelligence Integration for Threat Intelligence Security Center(TISC) serves as an observable enrichment solution. It leverages
CrowdStrike Falcon Intelligence to recognize and scan for malware, enriching observables through automated threat lookups based on matching results.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Security Operations release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops.html"
},
{
"title": "ServiceNow Store - Security Incident Response release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops-sir.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html\">ServiceNow Store - Security Operations release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-sir.html\">ServiceNow Store - Security Incident Response release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Threat Intelligence Security Center integration with CrowdStrike Intelligence release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2024-02-01T12:45:48.652881Z",
"Updated on": "2025-03-12T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/43434235",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/43434235",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2025-03-12T16:22:15-08:00",
"DC.format": "HTML5",
"DC.identifier": "store-secops-rn-crowdstrike-intel-int-threat-intel-sec-center",
"DC.language": null,
"DC.relation": "../../../release-notes/store/security-operations/sn-store-rn-secops-sir.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Threat Intelligence Security Center integration with CrowdStrike Intelligence application on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-secops-rn-crowdstrike-intel-int-threat-intel-sec-center.html",
"page_key": 43434235,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 1143,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 148
},
"related_links": [],
"search_title": null,
"title": "Threat Intelligence Security Center integration with CrowdStrike Intelligence release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-crowdstrike-intel-int-threat-intel-sec-center.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-crowdstrike-intel-int-threat-intel-sec-center.html\"><body id=\"store-secops-rn-crowdstrike-intel-int-threat-intel-sec-center\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-secops-rn-crowdstrike-intel-int-threat-intel-sec-center\" aria-labelledby=\"title_store-secops-rn-crowdstrike-intel-int-threat-intel-sec-center\">\n <h1 class=\"title topictitle1\" id=\"title_store-secops-rn-crowdstrike-intel-int-threat-intel-sec-center\"><span class=\"ph\">Threat Intelligence Security Center</span> integration with <span class=\"ph\">CrowdStrike</span> Intelligence release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the <span class=\"ph\">Threat Intelligence Security Center</span> integration with <span class=\"ph\">CrowdStrike</span> Intelligence application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\"><div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-secops-rn-crowdstrike-intel-int-threat-intel-sec-center__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div></div>\n </section>\n <section class=\"section\"><h2 id=\"d617512e67\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 3.0.4 - March 2025</dt>\n <dd class=\"dd\" id=\"store-secops-rn-crowdstrike-intel-int-threat-intel-sec-center__latest-store-secops-rn-crowdstrike-intel-int-threat-intel-sec-center\">\n <ul class=\"ul\">\n <li class=\"li\">Fixed: Issue related to threat lookup intermittent failures.</li>\n <li class=\"li\">Changed: Changed application name from "CrowdStrike Intelligence Integration for Threat Intelligence Security Center" to "Threat Intelligence Security Center integration with CrowdStrike Intelligence".</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 3.0.3 - August 2024</dt>\n <dd class=\"dd\">New: Pushed changes to support localization.</dd>\n \n \n <dt class=\"dt dlterm\">Version 3.0.0 - May 2024</dt>\n <dd class=\"dd\">Changed: The Base URL is newly added for Crowdstrike premium feed in the Threat Intelligence Security Center Catalog.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.0 - February 2024</dt>\n <dd class=\"dd\">The CrowdStrike Intelligence Integration for Threat Intelligence Security Center(TISC) serves as an observable enrichment solution. It leverages\n CrowdStrike Falcon Intelligence to recognize and scan for malware, enriching observables through automated threat lookups based on matching results.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Threat Intelligence Security Center integration with CrowdStrike Intelligence release notes
Version history for the Threat Intelligence Security Center integration with CrowdStrike Intelligence application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 3.0.4 - March 2025
* Fixed: Issue related to threat lookup intermittent failures.
* Changed: Changed application name from "CrowdStrike Intelligence Integration for Threat Intelligence Security Center" to "Threat Intelligence Security Center integration with CrowdStrike Intelligence".
#### Version 3.0.3 - August 2024
New: Pushed changes to support localization.
#### Version 3.0.0 - May 2024
Changed: The Base URL is newly added for Crowdstrike premium feed in the Threat Intelligence Security Center Catalog.
#### Version 2.0.0 - February 2024
The CrowdStrike Intelligence Integration for Threat Intelligence Security Center(TISC) serves as an observable enrichment solution. It leverages
CrowdStrike Falcon Intelligence to recognize and scan for malware, enriching observables through automated threat lookups based on matching results.
| ---
title: Threat Intelligence Security Center integration with CrowdStrike Intelligence
release notes
description: Version history for the Threat Intelligence Security Center integration
with CrowdStrike Intelligence application on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Security Operations release notes
- ServiceNow Store - Security Incident Response release notes
---
# Threat Intelligence Security Center integration with CrowdStrike Intelligence release notes
Version history for the Threat Intelligence Security Center integration with CrowdStrike Intelligence application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 3.0.4 - March 2025
* Fixed: Issue related to threat lookup intermittent failures.
* Changed: Changed application name from "CrowdStrike Intelligence Integration for Threat Intelligence Security Center" to "Threat Intelligence Security Center integration with CrowdStrike Intelligence".
#### Version 3.0.3 - August 2024
New: Pushed changes to support localization.
#### Version 3.0.0 - May 2024
Changed: The Base URL is newly added for Crowdstrike premium feed in the Threat Intelligence Security Center Catalog.
#### Version 2.0.0 - February 2024
The CrowdStrike Intelligence Integration for Threat Intelligence Security Center(TISC) serves as an observable enrichment solution. It leverages
CrowdStrike Falcon Intelligence to recognize and scan for malware, enriching observables through automated threat lookups based on matching results.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-data-loss-prevention-incident-response.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-data-loss-prevention-incident-response.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-secops-rn-data-loss-prevention-incident-response.html | Data Loss Prevention Incident Response release notes | Version history for the Data Loss Prevention Incident Response application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Security Operations release notes",
"ServiceNow Store - Security Incident Response release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-data-loss-prevention-incident-response.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-data-loss-prevention-incident-response.html"><body id="store-secops-rn-data-loss-prevention-incident-response"><main role="main"><article role="article" class="dita" id="store-secops-rn-data-loss-prevention-incident-response" aria-labelledby="title_store-secops-rn-data-loss-prevention-incident-response">
<h1 class="title topictitle1" id="title_store-secops-rn-data-loss-prevention-incident-response">Data Loss Prevention Incident Response release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Data Loss Prevention Incident Response application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-secops-rn-data-loss-prevention-incident-response__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d42115e58" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 2.1.30 - August 2025</dt>
<dd class="dd">Fixed: Fixed the end user roles by adding dependency on Explicit Role (com.glide.explicit_roles) plugin.</dd>
<dt class="dt dlterm">Version 2.1.21 - July 2025</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Fixed:<ul class="ul" id="store-secops-rn-data-loss-prevention-incident-response__ul_dmw_s32_wfc">
<li class="li">Core system optimizations implemented to improve the performance of Microsoft Data Loss Prevention (DLP) integrations.</li>
<li class="li">Security issues for inadequate ACL For sn_dlir_incident table and relevant Databroker.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 2.1.20 - June 2025</dt>
<dd class="dd" id="store-secops-rn-data-loss-prevention-incident-response__latest-store-secops-rn-data-loss-prevention-incident-response">
<ul class="ul" id="store-secops-rn-data-loss-prevention-incident-response__ul_oy4_kcn_nfc">
<li class="li">Fixed:<ul class="ul" id="store-secops-rn-data-loss-prevention-incident-response__ul_b5t_mcn_nfc">
<li class="li">Accessibility bugs:</li>
<li class="li">
<ul class="ul" id="store-secops-rn-data-loss-prevention-incident-response__ul_x4g_lcn_nfc">
<li class="li">Tab elements now visible and accessible.</li>
<li class="li">Assessment text no longer overlaps with the number in the Assessment tab within the DLP IR Analyst Workspace.</li>
</ul>
</li>
<li class="li">Default target state issue in Incident Response Options Rule resolved.</li>
<li class="li">UI Elevation and Theme issues:</li>
<li class="li">
<ul class="ul" id="store-secops-rn-data-loss-prevention-incident-response__ul_o1d_mcn_nfc">
<li class="li">Assessment heading now properly visible in Coral Dark theme.</li>
<li class="li">In the Preview File tab, the body is now visible and borders are correctly displayed in Coral Dark theme.</li>
</ul>
</li>
<li class="li">Performance bugs addressed to improve overall responsiveness and stability.</li>
<li class="li">Security bugs fixed to improve system protection and compliance.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 2.1.19 - May 2025</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul" id="store-secops-rn-data-loss-prevention-incident-response__ul_wsx_tmb_cfc">
<li class="li">Implemented SLA (Service Level Agreement) feature for DLP Incidents.</li>
<li class="li">Added support of a New button in DLP IR Analyst Workspace for creation of Manual DLP Incidents.</li>
</ul></li>
<li class="li">Fixed: Security Bugs related to ACL Bypass.</li>
<li class="li">Removed: Field Level Restrictions feature from DLP.</li>
</ul>
</dd>
<dt class="dt dlterm">Version 2.1.17 - February 2025</dt>
<dd class="dd">
<ul class="ul" id="store-secops-rn-data-loss-prevention-incident-response__ul_ddq_zj2_d2c">
<li class="li">New:<ul class="ul" id="store-secops-rn-data-loss-prevention-incident-response__ul_msw_gk2_d2c">
<li class="li">Implemented Playbook feature in DLP Workspace Evidence File:
<ul class="ul" id="store-secops-rn-data-loss-prevention-incident-response__ul_dyy_gk2_d2c">
<li class="li">introduced the Playbook feature in the DLP Workspace to improve operational efficiency.</li>
</ul></li>
<li class="li">Preview with Download Option:<ul class="ul" id="store-secops-rn-data-loss-prevention-incident-response__ul_cff_hk2_d2c">
<li class="li">Added a preview icon for evidence files in the DLP Workspace. Users can now preview evidence files and download them directly from the preview interface, simplifying evidence review and retrieval.
</li>
</ul></li>
<li class="li">Field Renaming in DLP Incident Table:
<ul class="ul" id="store-secops-rn-data-loss-prevention-incident-response__ul_kxt_hk2_d2c">
<li class="li">Renamed the field 'Custom Fields' to 'Additional Incident Data Fields' in the DLP Incident table to better reflect its purpose and improve clarity for users.
</li>
</ul></li>
<li class="li">Improved Incident Consolidation Rules:
<ul class="ul" id="store-secops-rn-data-loss-prevention-incident-response__ul_dfb_3k2_d2c">
<li class="li">Updated the incident consolidation rules in the DLP module to ensure that the parent incident is always assigned the highest priority among consolidated incidents, enhancing incident management
accuracy.
</li>
</ul></li>
</ul></li>
<li class="li">Fixed:<ul class="ul" id="store-secops-rn-data-loss-prevention-incident-response__ul_xl2_3k2_d2c">
<li class="li">Added Export button to export incident data from Workspace.
</li>
<li class="li">Fixed duplicate filters created when creating a new list in DLP IR Analyst workspace.
</li>
<li class="li">Closure code option list is showing choices for another table.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 2.1.15 - December 2024</dt>
<dd class="dd">Fixed: Access Control Lists (ACLs) applied to the Data Loss Prevention Incident Response(DLP IR) end-user workspace to regulate and manage user permissions
and access.</dd>
<dt class="dt dlterm">Version 2.1.9 - November 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New: Closure Code Synchronization: Implemented automatic synchronization of closure codes to child incidents when a parent incident is closed, ensuring consistency across related incidents.</li>
<li class="li">Fixed:<ul class="ul" id="store-secops-rn-data-loss-prevention-incident-response__ul_xhr_jhw_2dc">
<li class="li">Accessibility Improvements: Resolved accessibility (a11y) issues, including ARIA violations, to enhance user experience in the UIB Assistant.</li>
<li class="li">Addressed an issue where the Download button was visible to end users during impersonation.</li>
<li class="li">Fixed the display of the Archived Incidents tab, which was incorrectly shown on the End User portal.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 2.1.0 - August 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul" id="store-secops-rn-data-loss-prevention-incident-response__ul_x25_ctk_dcc">
<li class="li">The DLP incidents view is now improved to support Closure code feature in background and foreground while closing DLP incidents.</li>
<li class="li">All the DLP admin configurations modules in DLP IR interface are now captured in update sets, which helps in migrating the configurations across instances.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 2.0.15 - June 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Fixed:<ul class="ul" id="store-secops-rn-data-loss-prevention-incident-response__ul_dzw_y4w_4bc">
<li class="li">DLP IR Analyst workspace hangs when accessed after upgrading the plugin to 2.0.11.</li>
<li class="li">DLP - Configure workspace button from profile icon was not working.</li>
<li class="li">Unable to delete Custom fields from the list view as a DLP admin User.</li>
<li class="li">DLP Core - New button was not functional when users add new list menu items of other tables in the same list menu.</li>
<li class="li">The form view on the workspace was not showing expanded names for glide_list type for duplicates.</li>
<li class="li">Close and Respond options in the form view of DLP ops portal was not working on Washington Platform.</li>
<li class="li">End user lookup rules failed when configured on customAttributes.</li>
<li class="li">Duplicate Related List on ops workspace on incident page.</li>
<li class="li">Unable to download node logs with DLP app installed.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 2.0.13 - March 2024</dt>
<dd class="dd"><ul class="ul">
<li class="li">Fixed:<ul class="ul" id="store-secops-rn-data-loss-prevention-incident-response__ul_py1_wb2_p1c">
<li class="li">Incident state label is now visible for the DLP incident archived records.</li>
<li class="li">Match content information is now supported in ProofPoint integration for the DLP incident archived records.</li>
<li class="li">Re aligned the Additional Details tab for the DLP incident archived records.</li>
<li class="li">Re aligned individual list tabs for the Other incidents from end user tab on the DLP incident form view.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 2.0.11 - February 2024</dt>
<dd class="dd"><ul class="ul">
<li class="li">New:<ul class="ul" id="store-secops-rn-data-loss-prevention-incident-response__ul_hcg_w3v_21c">
<li class="li">Implemented Archival rules for the DLP incidents.</li>
<li class="li">Form views and list views for the archived incidents is added on the DLP Analyst workspace.</li>
<li class="li">Added correlation ID field to map with the integration IDs within the DLP incident table.</li>
</ul></li>
<li class="li">Fixed:<ul class="ul" id="store-secops-rn-data-loss-prevention-incident-response__ul_md5_w3v_21c">
<li class="li">The DLP Analyst workspace tab name displays with a unique name when the multiple tabs are opened.</li>
<li class="li">The incident count is displayed for the record level restricted users</li>
<li class="li">The incident assignment email notifications are sent to the end users as well when an incident is assigned.</li>
<li class="li">The Compose Email form action is now supported in the DLP Analyst workspace.</li>
<li class="li">Added a system property to support the read-only access for the the analysts to view the assessments submitted by the end users in the DLP Analyst workspace.</li>
<li class="li">Added support for analyst only having view access to assessment in workspace.</li>
<li class="li">The order of execution of Reapply assignment rules and end user rules</li>
<li class="li">The overriding functionality of any two matching rules is resolved.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 2.0.8 - December 2023</dt>
<dd class="dd"><ul class="ul">
<li class="li">Fixed:<ul class="ul" id="store-secops-rn-data-loss-prevention-incident-response__ul_pl4_4js_pzb">
<li class="li">Resolved the issue where theCopy URLaction on the DLP Analyst Workspace did not copy the URL of that list but instead copied the URL of the page.</li>
<li class="li">Addressed the problem where theDetected Sensitive Information Typerelated list appeared twice for a single Microsoft DLP incident.</li>
<li class="li">Improved the performance by fixing the issues related to DB host utilization exceeding 80%. This was caused by Select SQL Query 2 during DLP 250k ingestion on 4.75M.</li>
<li class="li">Resolved the situation where Resolution notes were not populated when the option Nonewas selected from the Respond button on the End User Workspace.</li>
<li class="li">Fixed the DLP Assign Incident Modal, making it easier to identify the proper user when user display names are the same.</li>
<li class="li">Corrected the incident state in the DLP Ops Workspace. In the Assign Incident Modal, theIncident state pre-user responseis no longer reset to the default Pending assessment statewhen attaching an
assessment.</li>
<li class="li">Fixed security issues related to the misconfiguration of table/field ACLs within thecom.glide.polaris.admin.configurationplugin.</li>
<li class="li">Fixed misconfiguration of table/field ACLs within the 'com.snc.data_loss_incident' plugin.</li>
<li class="li">Fixed an issue where the priority color changed in DLP for incidents based on the incident count priority chart in the Dashboard.</li>
<li class="li">Fixed DLP Assignment Rules with the user group setting assigned_to if End user identifier is not None in the default config.</li>
<li class="li">Fixed the preview of attachments in emails not showing in incident Activity notes.</li>
<li class="li">Fixed the inability to assign a parent incident to any other users (end-user) when the parent has consolidated incidents (child incidents).</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 2.0.7 - November 2023</dt>
<dd class="dd">New: The application now supports Layout 3.0 which will be consistent across all the application versions starting from Tokyo.</dd>
<dt class="dt dlterm">Version 2.0.5 - August 2023</dt>
<dd class="dd"><ul class="ul" id="store-secops-rn-data-loss-prevention-incident-response__ul_qpf_v45_gyb">
<li class="li">New:<ul class="ul" id="store-secops-rn-data-loss-prevention-incident-response__ul_nn1_w45_gyb">
<li class="li">Type column is added to the Response Option table default list view.</li>
<li class="li">Edit the DLP Analyst group field on the Analyst workspace.</li>
<li class="li">Form view and List view actions are hidden for the consolidated child incidents.</li>
<li class="li">Advanced response options were not available for the DLP analysts.</li>
</ul></li>
<li class="li">Fixed:<ul class="ul" id="store-secops-rn-data-loss-prevention-incident-response__ul_ljh_w45_gyb">
<li class="li">The assessment count in the related list was not displayed even though the assessments existed in the DLP workspace.</li>
<li class="li">My Lists on the DLP workspace cannot be deleted.</li>
<li class="li">DLP Ops Workspace Form view actions page was reloading with every click on the modal cancel/close without any record update.</li>
<li class="li">The expected action was not executed and performed from the list/related lists for all the selected incidents.</li>
<li class="li">DLP IR (sn_dlir) app was causing performance issues during the upgrade when the sysapproval_approver table contained a huge amount of data.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 2.0.2 - June 2023</dt>
<dd class="dd"><ul class="ul">
<li class="li">Fixed:<ul class="ul" id="store-secops-rn-data-loss-prevention-incident-response__ul_vzp_pf4_4xb">
<li class="li">Implemented Due date feature in the Emails section.</li>
<li class="li">Demo data is now visible under the Analyst workspace navigation list.</li>
<li class="li">The escalation email link to the user is now fixed.</li>
<li class="li">Inbound email actions are now functioning as expected.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Verison 2.0.1 - May 2023</dt>
<dd class="dd"><ul class="ul">
<li class="li">New: <ul class="ul">
<li class="li">Approval: Digest email template for Pending Approval</li>
<li class="li">Update content in email templates</li>
<li class="li">List view controls - pending approval</li>
<li class="li">Migration: Record Page to Standard Record Page (SRP) for DLP ops and end-user portal</li>
<li class="li">New configuration tile for Azure blob storage and Amazon S3</li>
<li class="li">Escalation logic changes</li>
<li class="li">Encrypt match content stored in AWS/Azure and delete automatically</li>
<li class="li">MID App, MID capabilities in the Response Option</li>
<li class="li">Localization onboarding</li>
<li class="li">User instruction - Workspace</li>
<li class="li">End user lookup rules changes</li>
<li class="li">My Approvals module in End user workspace</li>
<li class="li">Incident consolidation</li>
<li class="li">Assessment: State transition for assessment attached from assignment rule</li>
<li class="li">Provide support of cloning the DLP incident</li>
<li class="li">Cancel Approval for Advanced Response Option</li>
<li class="li">Match content per sensitive info type in MSFT Integration and highlight exact matched text in the content</li>
</ul></li>
<li class="li">Fixed: <ul class="ul">
<li class="li">Advanced response actions are visible in the ""Close"" UI action of the DLP Ops portal</li>
<li class="li">DLP Custom Fields - Cannot order Choice values</li>
<li class="li">DLP Ops portal email button is not functional</li>
<li class="li">Quick messages are not available when composing an email in DLP Workspace</li>
<li class="li">Assessments are not loaded for the Tokyo Jan branch</li>
<li class="li">Implement integration run for Symantec DLP integration</li>
<li class="li">Move delegate info to the top in the emails</li>
<li class="li">Multiple work notes and comments columns are not needed in the form view</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 1.1.6 - March 2023</dt>
<dd class="dd">Fixed: Migration of record page to standard record page for DLP Ops portal and DLP End user portal.</dd>
<dt class="dt dlterm">Version 1.1.2 - February 2023</dt>
<dd class="dd"><ul class="ul">
<li class="li">New: Added a couple of tiles (AWS, Azure) for getting the matching content from the logs.</li>
<li class="li">Fixed: <ul class="ul" id="store-secops-rn-data-loss-prevention-incident-response__ul_jm3_2m5_gwb">
<li class="li">When we created Record level restrictions with an empty condition, no records were displayed in the List view of the DLP Ops portal.</li>
<li class="li">Age chart data is not displayed in the UI.</li>
<li class="li">DLP Form views based on scan sources are not working as expected in SD and Tokyo.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 1.1.1 - November 2022</dt>
<dd class="dd"><ul class="ul">
<li class="li">New: Record Level Restrictions.</li>
<li class="li">Fixed: <ul class="ul" id="store-secops-rn-data-loss-prevention-incident-response__ul_dc4_jwd_3vb">
<li class="li">Improve the logging for Data Loss Incident Response.</li>
<li class="li">Dark theme support for workspace.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 1.1.0 - August 2022</dt>
<dd class="dd"><ul class="ul">
<li class="li">New:<ul class="ul">
<li class="li">Access control for DLP workspace</li>
<li class="li">Assessment as end user response</li>
<li class="li">Custom fields</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 1.0.9 - May 2022</dt>
<dd class="dd"><ul class="ul">
<li class="li">New:<ul class="ul">
<li class="li">Updates in the Incident Response options.</li>
<li class="li">Updates in the Escalation mechanism.</li>
<li class="li">Additional fields are introduced in DLP incidents.</li>
<li class="li">Added rules to identify Repeat Offenders more efficiently.</li>
</ul></li>
</ul></dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Security Operations release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops.html"
},
{
"title": "ServiceNow Store - Security Incident Response release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops-sir.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html\">ServiceNow Store - Security Operations release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-sir.html\">ServiceNow Store - Security Incident Response release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Data Loss Prevention Incident Response release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2022-05-05T10:12:56.418004Z",
"Updated on": "2025-07-31T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/34805035",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/34805035",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2025-07-31",
"DC.format": "HTML5",
"DC.identifier": "store-secops-rn-data-loss-prevention-incident-response",
"DC.language": null,
"DC.relation": "../../../release-notes/store/security-operations/sn-store-rn-secops-sir.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Data Loss Prevention Incident Response application on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-secops-rn-data-loss-prevention-incident-response.html",
"page_key": 34805035,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 11206,
"img_count": 0,
"read_time": 7,
"video_links": [
""
],
"word_count": 1727
},
"related_links": [],
"search_title": null,
"title": "Data Loss Prevention Incident Response release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-data-loss-prevention-incident-response.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-data-loss-prevention-incident-response.html\"><body id=\"store-secops-rn-data-loss-prevention-incident-response\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-secops-rn-data-loss-prevention-incident-response\" aria-labelledby=\"title_store-secops-rn-data-loss-prevention-incident-response\">\n <h1 class=\"title topictitle1\" id=\"title_store-secops-rn-data-loss-prevention-incident-response\">Data Loss Prevention Incident Response release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the Data Loss Prevention Incident Response application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-secops-rn-data-loss-prevention-incident-response__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d42115e58\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 2.1.30 - August 2025</dt>\n <dd class=\"dd\">Fixed: Fixed the end user roles by adding dependency on Explicit Role (com.glide.explicit_roles) plugin.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.1.21 - July 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-secops-rn-data-loss-prevention-incident-response__ul_dmw_s32_wfc\">\n <li class=\"li\">Core system optimizations implemented to improve the performance of Microsoft Data Loss Prevention (DLP) integrations.</li>\n <li class=\"li\">Security issues for inadequate ACL For sn_dlir_incident table and relevant Databroker.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 2.1.20 - June 2025</dt>\n <dd class=\"dd\" id=\"store-secops-rn-data-loss-prevention-incident-response__latest-store-secops-rn-data-loss-prevention-incident-response\">\n <ul class=\"ul\" id=\"store-secops-rn-data-loss-prevention-incident-response__ul_oy4_kcn_nfc\">\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-secops-rn-data-loss-prevention-incident-response__ul_b5t_mcn_nfc\">\n <li class=\"li\">Accessibility bugs:</li>\n <li class=\"li\">\n <ul class=\"ul\" id=\"store-secops-rn-data-loss-prevention-incident-response__ul_x4g_lcn_nfc\">\n <li class=\"li\">Tab elements now visible and accessible.</li>\n <li class=\"li\">Assessment text no longer overlaps with the number in the Assessment tab within the DLP IR Analyst Workspace.</li>\n </ul>\n </li>\n <li class=\"li\">Default target state issue in Incident Response Options Rule resolved.</li>\n <li class=\"li\">UI Elevation and Theme issues:</li>\n <li class=\"li\">\n <ul class=\"ul\" id=\"store-secops-rn-data-loss-prevention-incident-response__ul_o1d_mcn_nfc\">\n <li class=\"li\">Assessment heading now properly visible in Coral Dark theme.</li>\n <li class=\"li\">In the Preview File tab, the body is now visible and borders are correctly displayed in Coral Dark theme.</li>\n </ul>\n </li>\n <li class=\"li\">Performance bugs addressed to improve overall responsiveness and stability.</li>\n <li class=\"li\">Security bugs fixed to improve system protection and compliance.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 2.1.19 - May 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-secops-rn-data-loss-prevention-incident-response__ul_wsx_tmb_cfc\">\n <li class=\"li\">Implemented SLA (Service Level Agreement) feature for DLP Incidents.</li>\n <li class=\"li\">Added support of a New button in DLP IR Analyst Workspace for creation of Manual DLP Incidents.</li>\n </ul></li>\n <li class=\"li\">Fixed: Security Bugs related to ACL Bypass.</li>\n <li class=\"li\">Removed: Field Level Restrictions feature from DLP.</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 2.1.17 - February 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-secops-rn-data-loss-prevention-incident-response__ul_ddq_zj2_d2c\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-secops-rn-data-loss-prevention-incident-response__ul_msw_gk2_d2c\">\n <li class=\"li\">Implemented Playbook feature in DLP Workspace Evidence File:
<ul class=\"ul\" id=\"store-secops-rn-data-loss-prevention-incident-response__ul_dyy_gk2_d2c\">\n <li class=\"li\">introduced the Playbook feature in the DLP Workspace to improve operational efficiency.</li>\n </ul></li>\n <li class=\"li\">Preview with Download Option:<ul class=\"ul\" id=\"store-secops-rn-data-loss-prevention-incident-response__ul_cff_hk2_d2c\">\n <li class=\"li\">Added a preview icon for evidence files in the DLP Workspace. Users can now preview evidence files and download them directly from the preview interface, simplifying evidence review and retrieval.
</li>\n </ul></li>\n <li class=\"li\">Field Renaming in DLP Incident Table:
<ul class=\"ul\" id=\"store-secops-rn-data-loss-prevention-incident-response__ul_kxt_hk2_d2c\">\n <li class=\"li\">Renamed the field 'Custom Fields' to 'Additional Incident Data Fields' in the DLP Incident table to better reflect its purpose and improve clarity for users.
</li>\n </ul></li>\n <li class=\"li\">Improved Incident Consolidation Rules:
<ul class=\"ul\" id=\"store-secops-rn-data-loss-prevention-incident-response__ul_dfb_3k2_d2c\">\n <li class=\"li\">Updated the incident consolidation rules in the DLP module to ensure that the parent incident is always assigned the highest priority among consolidated incidents, enhancing incident management\n accuracy.
</li>\n </ul></li>\n </ul></li>\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-secops-rn-data-loss-prevention-incident-response__ul_xl2_3k2_d2c\">\n <li class=\"li\">Added Export button to export incident data from Workspace.
</li>\n <li class=\"li\">Fixed duplicate filters created when creating a new list in DLP IR Analyst workspace.
</li>\n <li class=\"li\">Closure code option list is showing choices for another table.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 2.1.15 - December 2024</dt>\n <dd class=\"dd\">Fixed: Access Control Lists (ACLs) applied to the Data Loss Prevention Incident Response(DLP IR) end-user workspace to regulate and manage user permissions\n and access.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.1.9 - November 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New: Closure Code Synchronization: Implemented automatic synchronization of closure codes to child incidents when a parent incident is closed, ensuring consistency across related incidents.</li>\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-secops-rn-data-loss-prevention-incident-response__ul_xhr_jhw_2dc\">\n <li class=\"li\">Accessibility Improvements: Resolved accessibility (a11y) issues, including ARIA violations, to enhance user experience in the UIB Assistant.</li>\n <li class=\"li\">Addressed an issue where the Download button was visible to end users during impersonation.</li>\n <li class=\"li\">Fixed the display of the Archived Incidents tab, which was incorrectly shown on the End User portal.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 2.1.0 - August 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-secops-rn-data-loss-prevention-incident-response__ul_x25_ctk_dcc\">\n <li class=\"li\">The DLP incidents view is now improved to support Closure code feature in background and foreground while closing DLP incidents.</li>\n <li class=\"li\">All the DLP admin configurations modules in DLP IR interface are now captured in update sets, which helps in migrating the configurations across instances.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.15 - June 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-secops-rn-data-loss-prevention-incident-response__ul_dzw_y4w_4bc\">\n <li class=\"li\">DLP IR Analyst workspace hangs when accessed after upgrading the plugin to 2.0.11.</li>\n <li class=\"li\">DLP - Configure workspace button from profile icon was not working.</li>\n <li class=\"li\">Unable to delete Custom fields from the list view as a DLP admin User.</li>\n <li class=\"li\">DLP Core - New button was not functional when users add new list menu items of other tables in the same list menu.</li>\n <li class=\"li\">The form view on the workspace was not showing expanded names for glide_list type for duplicates.</li>\n <li class=\"li\">Close and Respond options in the form view of DLP ops portal was not working on Washington Platform.</li>\n <li class=\"li\">End user lookup rules failed when configured on customAttributes.</li>\n <li class=\"li\">Duplicate Related List on ops workspace on incident page.</li>\n <li class=\"li\">Unable to download node logs with DLP app installed.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.13 - March 2024</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-secops-rn-data-loss-prevention-incident-response__ul_py1_wb2_p1c\">\n <li class=\"li\">Incident state label is now visible for the DLP incident archived records.</li>\n <li class=\"li\">Match content information is now supported in ProofPoint integration for the DLP incident archived records.</li>\n <li class=\"li\">Re aligned the Additional Details tab for the DLP incident archived records.</li>\n <li class=\"li\">Re aligned individual list tabs for the Other incidents from end user tab on the DLP incident form view.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.11 - February 2024</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-secops-rn-data-loss-prevention-incident-response__ul_hcg_w3v_21c\">\n <li class=\"li\">Implemented Archival rules for the DLP incidents.</li>\n <li class=\"li\">Form views and list views for the archived incidents is added on the DLP Analyst workspace.</li>\n <li class=\"li\">Added correlation ID field to map with the integration IDs within the DLP incident table.</li>\n </ul></li>\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-secops-rn-data-loss-prevention-incident-response__ul_md5_w3v_21c\">\n <li class=\"li\">The DLP Analyst workspace tab name displays with a unique name when the multiple tabs are opened.</li>\n <li class=\"li\">The incident count is displayed for the record level restricted users</li>\n <li class=\"li\">The incident assignment email notifications are sent to the end users as well when an incident is assigned.</li>\n <li class=\"li\">The Compose Email form action is now supported in the DLP Analyst workspace.</li>\n <li class=\"li\">Added a system property to support the read-only access for the the analysts to view the assessments submitted by the end users in the DLP Analyst workspace.</li>\n <li class=\"li\">Added support for analyst only having view access to assessment in workspace.</li>\n <li class=\"li\">The order of execution of Reapply assignment rules and end user rules</li>\n <li class=\"li\">The overriding functionality of any two matching rules is resolved.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.8 - December 2023</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-secops-rn-data-loss-prevention-incident-response__ul_pl4_4js_pzb\">\n <li class=\"li\">Resolved the issue where theCopy URLaction on the DLP Analyst Workspace did not copy the URL of that list but instead copied the URL of the page.</li>\n <li class=\"li\">Addressed the problem where theDetected Sensitive Information Typerelated list appeared twice for a single Microsoft DLP incident.</li>\n <li class=\"li\">Improved the performance by fixing the issues related to DB host utilization exceeding 80%. This was caused by Select SQL Query 2 during DLP 250k ingestion on 4.75M.</li>\n <li class=\"li\">Resolved the situation where Resolution notes were not populated when the option Nonewas selected from the Respond button on the End User Workspace.</li>\n <li class=\"li\">Fixed the DLP Assign Incident Modal, making it easier to identify the proper user when user display names are the same.</li>\n <li class=\"li\">Corrected the incident state in the DLP Ops Workspace. In the Assign Incident Modal, theIncident state pre-user responseis no longer reset to the default Pending assessment statewhen attaching an\n assessment.</li>\n <li class=\"li\">Fixed security issues related to the misconfiguration of table/field ACLs within thecom.glide.polaris.admin.configurationplugin.</li>\n <li class=\"li\">Fixed misconfiguration of table/field ACLs within the 'com.snc.data_loss_incident' plugin.</li>\n <li class=\"li\">Fixed an issue where the priority color changed in DLP for incidents based on the incident count priority chart in the Dashboard.</li>\n <li class=\"li\">Fixed DLP Assignment Rules with the user group setting assigned_to if End user identifier is not None in the default config.</li>\n <li class=\"li\">Fixed the preview of attachments in emails not showing in incident Activity notes.</li>\n <li class=\"li\">Fixed the inability to assign a parent incident to any other users (end-user) when the parent has consolidated incidents (child incidents).</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.7 - November 2023</dt>\n <dd class=\"dd\">New: The application now supports Layout 3.0 which will be consistent across all the application versions starting from Tokyo.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.5 - August 2023</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-secops-rn-data-loss-prevention-incident-response__ul_qpf_v45_gyb\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-secops-rn-data-loss-prevention-incident-response__ul_nn1_w45_gyb\">\n <li class=\"li\">Type column is added to the Response Option table default list view.</li>\n <li class=\"li\">Edit the DLP Analyst group field on the Analyst workspace.</li>\n <li class=\"li\">Form view and List view actions are hidden for the consolidated child incidents.</li>\n <li class=\"li\">Advanced response options were not available for the DLP analysts.</li>\n </ul></li>\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-secops-rn-data-loss-prevention-incident-response__ul_ljh_w45_gyb\">\n <li class=\"li\">The assessment count in the related list was not displayed even though the assessments existed in the DLP workspace.</li>\n <li class=\"li\">My Lists on the DLP workspace cannot be deleted.</li>\n <li class=\"li\">DLP Ops Workspace Form view actions page was reloading with every click on the modal cancel/close without any record update.</li>\n <li class=\"li\">The expected action was not executed and performed from the list/related lists for all the selected incidents.</li>\n <li class=\"li\">DLP IR (sn_dlir) app was causing performance issues during the upgrade when the sysapproval_approver table contained a huge amount of data.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.2 - June 2023</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-secops-rn-data-loss-prevention-incident-response__ul_vzp_pf4_4xb\">\n <li class=\"li\">Implemented Due date feature in the Emails section.</li>\n <li class=\"li\">Demo data is now visible under the Analyst workspace navigation list.</li>\n <li class=\"li\">The escalation email link to the user is now fixed.</li>\n <li class=\"li\">Inbound email actions are now functioning as expected.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Verison 2.0.1 - May 2023</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">New: <ul class=\"ul\">\n <li class=\"li\">Approval: Digest email template for Pending Approval</li>\n <li class=\"li\">Update content in email templates</li>\n <li class=\"li\">List view controls - pending approval</li>\n <li class=\"li\">Migration: Record Page to Standard Record Page (SRP) for DLP ops and end-user portal</li>\n <li class=\"li\">New configuration tile for Azure blob storage and Amazon S3</li>\n <li class=\"li\">Escalation logic changes</li>\n <li class=\"li\">Encrypt match content stored in AWS/Azure and delete automatically</li>\n <li class=\"li\">MID App, MID capabilities in the Response Option</li>\n <li class=\"li\">Localization onboarding</li>\n <li class=\"li\">User instruction - Workspace</li>\n <li class=\"li\">End user lookup rules changes</li>\n <li class=\"li\">My Approvals module in End user workspace</li>\n <li class=\"li\">Incident consolidation</li>\n <li class=\"li\">Assessment: State transition for assessment attached from assignment rule</li>\n <li class=\"li\">Provide support of cloning the DLP incident</li>\n <li class=\"li\">Cancel Approval for Advanced Response Option</li>\n <li class=\"li\">Match content per sensitive info type in MSFT Integration and highlight exact matched text in the content</li>\n </ul></li>\n <li class=\"li\">Fixed: <ul class=\"ul\">\n <li class=\"li\">Advanced response actions are visible in the ""Close"" UI action of the DLP Ops portal</li>\n <li class=\"li\">DLP Custom Fields - Cannot order Choice values</li>\n <li class=\"li\">DLP Ops portal email button is not functional</li>\n <li class=\"li\">Quick messages are not available when composing an email in DLP Workspace</li>\n <li class=\"li\">Assessments are not loaded for the Tokyo Jan branch</li>\n <li class=\"li\">Implement integration run for Symantec DLP integration</li>\n <li class=\"li\">Move delegate info to the top in the emails</li>\n <li class=\"li\">Multiple work notes and comments columns are not needed in the form view</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.6 - March 2023</dt>\n <dd class=\"dd\">Fixed: Migration of record page to standard record page for DLP Ops portal and DLP End user portal.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.2 - February 2023</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">New: Added a couple of tiles (AWS, Azure) for getting the matching content from the logs.</li>\n <li class=\"li\">Fixed: <ul class=\"ul\" id=\"store-secops-rn-data-loss-prevention-incident-response__ul_jm3_2m5_gwb\">\n <li class=\"li\">When we created Record level restrictions with an empty condition, no records were displayed in the List view of the DLP Ops portal.</li>\n <li class=\"li\">Age chart data is not displayed in the UI.</li>\n <li class=\"li\">DLP Form views based on scan sources are not working as expected in SD and Tokyo.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.1 - November 2022</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">New: Record Level Restrictions.</li>\n <li class=\"li\">Fixed: <ul class=\"ul\" id=\"store-secops-rn-data-loss-prevention-incident-response__ul_dc4_jwd_3vb\">\n <li class=\"li\">Improve the logging for Data Loss Incident Response.</li>\n <li class=\"li\">Dark theme support for workspace.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.0 - August 2022</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\">\n <li class=\"li\">Access control for DLP workspace</li>\n <li class=\"li\">Assessment as end user response</li>\n <li class=\"li\">Custom fields</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.9 - May 2022</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\">\n <li class=\"li\">Updates in the Incident Response options.</li>\n <li class=\"li\">Updates in the Escalation mechanism.</li>\n <li class=\"li\">Additional fields are introduced in DLP incidents.</li>\n <li class=\"li\">Added rules to identify Repeat Offenders more efficiently.</li>\n </ul></li>\n </ul></dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Data Loss Prevention Incident Response release notes
Version history for the Data Loss Prevention Incident Response application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.1.30 - August 2025
Fixed: Fixed the end user roles by adding dependency on Explicit Role (com.glide.explicit\_roles) plugin.
#### Version 2.1.21 - July 2025
* Fixed:
+ Core system optimizations implemented to improve the performance of Microsoft Data Loss Prevention (DLP) integrations.
+ Security issues for inadequate ACL For sn\_dlir\_incident table and relevant Databroker.
#### Version 2.1.20 - June 2025
* Fixed:
+ Accessibility bugs:
+ - Tab elements now visible and accessible.
- Assessment text no longer overlaps with the number in the Assessment tab within the DLP IR Analyst Workspace.
+ Default target state issue in Incident Response Options Rule resolved.
+ UI Elevation and Theme issues:
+ - Assessment heading now properly visible in Coral Dark theme.
- In the Preview File tab, the body is now visible and borders are correctly displayed in Coral Dark theme.
+ Performance bugs addressed to improve overall responsiveness and stability.
+ Security bugs fixed to improve system protection and compliance.
#### Version 2.1.19 - May 2025
* New:
+ Implemented SLA (Service Level Agreement) feature for DLP Incidents.
+ Added support of a New button in DLP IR Analyst Workspace for creation of Manual DLP Incidents.
* Fixed: Security Bugs related to ACL Bypass.
* Removed: Field Level Restrictions feature from DLP.
#### Version 2.1.17 - February 2025
* New:
+ Implemented Playbook feature in DLP Workspace Evidence File:
- introduced the Playbook feature in the DLP Workspace to improve operational efficiency.
+ Preview with Download Option:
- Added a preview icon for evidence files in the DLP Workspace. Users can now preview evidence files and download them directly from the preview interface, simplifying evidence review and retrieval.
+ Field Renaming in DLP Incident Table:
- Renamed the field 'Custom Fields' to 'Additional Incident Data Fields' in the DLP Incident table to better reflect its purpose and improve clarity for users.
+ Improved Incident Consolidation Rules:
- Updated the incident consolidation rules in the DLP module to ensure that the parent incident is always assigned the highest priority among consolidated incidents, enhancing incident management
accuracy.
* Fixed:
+ Added Export button to export incident data from Workspace.
+ Fixed duplicate filters created when creating a new list in DLP IR Analyst workspace.
+ Closure code option list is showing choices for another table.
#### Version 2.1.15 - December 2024
Fixed: Access Control Lists (ACLs) applied to the Data Loss Prevention Incident Response(DLP IR) end-user workspace to regulate and manage user permissions
and access.
#### Version 2.1.9 - November 2024
* New: Closure Code Synchronization: Implemented automatic synchronization of closure codes to child incidents when a parent incident is closed, ensuring consistency across related incidents.
* Fixed:
+ Accessibility Improvements: Resolved accessibility (a11y) issues, including ARIA violations, to enhance user experience in the UIB Assistant.
+ Addressed an issue where the Download button was visible to end users during impersonation.
+ Fixed the display of the Archived Incidents tab, which was incorrectly shown on the End User portal.
#### Version 2.1.0 - August 2024
* New:
+ The DLP incidents view is now improved to support Closure code feature in background and foreground while closing DLP incidents.
+ All the DLP admin configurations modules in DLP IR interface are now captured in update sets, which helps in migrating the configurations across instances.
#### Version 2.0.15 - June 2024
* Fixed:
+ DLP IR Analyst workspace hangs when accessed after upgrading the plugin to 2.0.11.
+ DLP - Configure workspace button from profile icon was not working.
+ Unable to delete Custom fields from the list view as a DLP admin User.
+ DLP Core - New button was not functional when users add new list menu items of other tables in the same list menu.
+ The form view on the workspace was not showing expanded names for glide\_list type for duplicates.
+ Close and Respond options in the form view of DLP ops portal was not working on Washington Platform.
+ End user lookup rules failed when configured on customAttributes.
+ Duplicate Related List on ops workspace on incident page.
+ Unable to download node logs with DLP app installed.
#### Version 2.0.13 - March 2024
* Fixed:
+ Incident state label is now visible for the DLP incident archived records.
+ Match content information is now supported in ProofPoint integration for the DLP incident archived records.
+ Re aligned the Additional Details tab for the DLP incident archived records.
+ Re aligned individual list tabs for the Other incidents from end user tab on the DLP incident form view.
#### Version 2.0.11 - February 2024
* New:
+ Implemented Archival rules for the DLP incidents.
+ Form views and list views for the archived incidents is added on the DLP Analyst workspace.
+ Added correlation ID field to map with the integration IDs within the DLP incident table.
* Fixed:
+ The DLP Analyst workspace tab name displays with a unique name when the multiple tabs are opened.
+ The incident count is displayed for the record level restricted users
+ The incident assignment email notifications are sent to the end users as well when an incident is assigned.
+ The Compose Email form action is now supported in the DLP Analyst workspace.
+ Added a system property to support the read-only access for the the analysts to view the assessments submitted by the end users in the DLP Analyst workspace.
+ Added support for analyst only having view access to assessment in workspace.
+ The order of execution of Reapply assignment rules and end user rules
+ The overriding functionality of any two matching rules is resolved.
#### Version 2.0.8 - December 2023
* Fixed:
+ Resolved the issue where theCopy URLaction on the DLP Analyst Workspace did not copy the URL of that list but instead copied the URL of the page.
+ Addressed the problem where theDetected Sensitive Information Typerelated list appeared twice for a single Microsoft DLP incident.
+ Improved the performance by fixing the issues related to DB host utilization exceeding 80%. This was caused by Select SQL Query 2 during DLP 250k ingestion on 4.75M.
+ Resolved the situation where Resolution notes were not populated when the option Nonewas selected from the Respond button on the End User Workspace.
+ Fixed the DLP Assign Incident Modal, making it easier to identify the proper user when user display names are the same.
+ Corrected the incident state in the DLP Ops Workspace. In the Assign Incident Modal, theIncident state pre-user responseis no longer reset to the default Pending assessment statewhen attaching an
assessment.
+ Fixed security issues related to the misconfiguration of table/field ACLs within thecom.glide.polaris.admin.configurationplugin.
+ Fixed misconfiguration of table/field ACLs within the 'com.snc.data\_loss\_incident' plugin.
+ Fixed an issue where the priority color changed in DLP for incidents based on the incident count priority chart in the Dashboard.
+ Fixed DLP Assignment Rules with the user group setting assigned\_to if End user identifier is not None in the default config.
+ Fixed the preview of attachments in emails not showing in incident Activity notes.
+ Fixed the inability to assign a parent incident to any other users (end-user) when the parent has consolidated incidents (child incidents).
#### Version 2.0.7 - November 2023
New: The application now supports Layout 3.0 which will be consistent across all the application versions starting from Tokyo.
#### Version 2.0.5 - August 2023
* New:
+ Type column is added to the Response Option table default list view.
+ Edit the DLP Analyst group field on the Analyst workspace.
+ Form view and List view actions are hidden for the consolidated child incidents.
+ Advanced response options were not available for the DLP analysts.
* Fixed:
+ The assessment count in the related list was not displayed even though the assessments existed in the DLP workspace.
+ My Lists on the DLP workspace cannot be deleted.
+ DLP Ops Workspace Form view actions page was reloading with every click on the modal cancel/close without any record update.
+ The expected action was not executed and performed from the list/related lists for all the selected incidents.
+ DLP IR (sn\_dlir) app was causing performance issues during the upgrade when the sysapproval\_approver table contained a huge amount of data.
#### Version 2.0.2 - June 2023
* Fixed:
+ Implemented Due date feature in the Emails section.
+ Demo data is now visible under the Analyst workspace navigation list.
+ The escalation email link to the user is now fixed.
+ Inbound email actions are now functioning as expected.
#### Verison 2.0.1 - May 2023
* New:
+ Approval: Digest email template for Pending Approval
+ Update content in email templates
+ List view controls - pending approval
+ Migration: Record Page to Standard Record Page (SRP) for DLP ops and end-user portal
+ New configuration tile for Azure blob storage and Amazon S3
+ Escalation logic changes
+ Encrypt match content stored in AWS/Azure and delete automatically
+ MID App, MID capabilities in the Response Option
+ Localization onboarding
+ User instruction - Workspace
+ End user lookup rules changes
+ My Approvals module in End user workspace
+ Incident consolidation
+ Assessment: State transition for assessment attached from assignment rule
+ Provide support of cloning the DLP incident
+ Cancel Approval for Advanced Response Option
+ Match content per sensitive info type in MSFT Integration and highlight exact matched text in the content
* Fixed:
+ Advanced response actions are visible in the ""Close"" UI action of the DLP Ops portal
+ DLP Custom Fields - Cannot order Choice values
+ DLP Ops portal email button is not functional
+ Quick messages are not available when composing an email in DLP Workspace
+ Assessments are not loaded for the Tokyo Jan branch
+ Implement integration run for Symantec DLP integration
+ Move delegate info to the top in the emails
+ Multiple work notes and comments columns are not needed in the form view
#### Version 1.1.6 - March 2023
Fixed: Migration of record page to standard record page for DLP Ops portal and DLP End user portal.
#### Version 1.1.2 - February 2023
* New: Added a couple of tiles (AWS, Azure) for getting the matching content from the logs.
* Fixed:
+ When we created Record level restrictions with an empty condition, no records were displayed in the List view of the DLP Ops portal.
+ Age chart data is not displayed in the UI.
+ DLP Form views based on scan sources are not working as expected in SD and Tokyo.
#### Version 1.1.1 - November 2022
* New: Record Level Restrictions.
* Fixed:
+ Improve the logging for Data Loss Incident Response.
+ Dark theme support for workspace.
#### Version 1.1.0 - August 2022
* New:
+ Access control for DLP workspace
+ Assessment as end user response
+ Custom fields
#### Version 1.0.9 - May 2022
* New:
+ Updates in the Incident Response options.
+ Updates in the Escalation mechanism.
+ Additional fields are introduced in DLP incidents.
+ Added rules to identify Repeat Offenders more efficiently.
| ---
title: Data Loss Prevention Incident Response release notes
description: Version history for the Data Loss Prevention Incident Response application
on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Security Operations release notes
- ServiceNow Store - Security Incident Response release notes
---
# Data Loss Prevention Incident Response release notes
Version history for the Data Loss Prevention Incident Response application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.1.30 - August 2025
Fixed: Fixed the end user roles by adding dependency on Explicit Role (com.glide.explicit\_roles) plugin.
#### Version 2.1.21 - July 2025
* Fixed:
+ Core system optimizations implemented to improve the performance of Microsoft Data Loss Prevention (DLP) integrations.
+ Security issues for inadequate ACL For sn\_dlir\_incident table and relevant Databroker.
#### Version 2.1.20 - June 2025
* Fixed:
+ Accessibility bugs:
+ - Tab elements now visible and accessible.
- Assessment text no longer overlaps with the number in the Assessment tab within the DLP IR Analyst Workspace.
+ Default target state issue in Incident Response Options Rule resolved.
+ UI Elevation and Theme issues:
+ - Assessment heading now properly visible in Coral Dark theme.
- In the Preview File tab, the body is now visible and borders are correctly displayed in Coral Dark theme.
+ Performance bugs addressed to improve overall responsiveness and stability.
+ Security bugs fixed to improve system protection and compliance.
#### Version 2.1.19 - May 2025
* New:
+ Implemented SLA (Service Level Agreement) feature for DLP Incidents.
+ Added support of a New button in DLP IR Analyst Workspace for creation of Manual DLP Incidents.
* Fixed: Security Bugs related to ACL Bypass.
* Removed: Field Level Restrictions feature from DLP.
#### Version 2.1.17 - February 2025
* New:
+ Implemented Playbook feature in DLP Workspace Evidence File:
- introduced the Playbook feature in the DLP Workspace to improve operational efficiency.
+ Preview with Download Option:
- Added a preview icon for evidence files in the DLP Workspace. Users can now preview evidence files and download them directly from the preview interface, simplifying evidence review and retrieval.
+ Field Renaming in DLP Incident Table:
- Renamed the field 'Custom Fields' to 'Additional Incident Data Fields' in the DLP Incident table to better reflect its purpose and improve clarity for users.
+ Improved Incident Consolidation Rules:
- Updated the incident consolidation rules in the DLP module to ensure that the parent incident is always assigned the highest priority among consolidated incidents, enhancing incident management
accuracy.
* Fixed:
+ Added Export button to export incident data from Workspace.
+ Fixed duplicate filters created when creating a new list in DLP IR Analyst workspace.
+ Closure code option list is showing choices for another table.
#### Version 2.1.15 - December 2024
Fixed: Access Control Lists (ACLs) applied to the Data Loss Prevention Incident Response(DLP IR) end-user workspace to regulate and manage user permissions
and access.
#### Version 2.1.9 - November 2024
* New: Closure Code Synchronization: Implemented automatic synchronization of closure codes to child incidents when a parent incident is closed, ensuring consistency across related incidents.
* Fixed:
+ Accessibility Improvements: Resolved accessibility (a11y) issues, including ARIA violations, to enhance user experience in the UIB Assistant.
+ Addressed an issue where the Download button was visible to end users during impersonation.
+ Fixed the display of the Archived Incidents tab, which was incorrectly shown on the End User portal.
#### Version 2.1.0 - August 2024
* New:
+ The DLP incidents view is now improved to support Closure code feature in background and foreground while closing DLP incidents.
+ All the DLP admin configurations modules in DLP IR interface are now captured in update sets, which helps in migrating the configurations across instances.
#### Version 2.0.15 - June 2024
* Fixed:
+ DLP IR Analyst workspace hangs when accessed after upgrading the plugin to 2.0.11.
+ DLP - Configure workspace button from profile icon was not working.
+ Unable to delete Custom fields from the list view as a DLP admin User.
+ DLP Core - New button was not functional when users add new list menu items of other tables in the same list menu.
+ The form view on the workspace was not showing expanded names for glide\_list type for duplicates.
+ Close and Respond options in the form view of DLP ops portal was not working on Washington Platform.
+ End user lookup rules failed when configured on customAttributes.
+ Duplicate Related List on ops workspace on incident page.
+ Unable to download node logs with DLP app installed.
#### Version 2.0.13 - March 2024
* Fixed:
+ Incident state label is now visible for the DLP incident archived records.
+ Match content information is now supported in ProofPoint integration for the DLP incident archived records.
+ Re aligned the Additional Details tab for the DLP incident archived records.
+ Re aligned individual list tabs for the Other incidents from end user tab on the DLP incident form view.
#### Version 2.0.11 - February 2024
* New:
+ Implemented Archival rules for the DLP incidents.
+ Form views and list views for the archived incidents is added on the DLP Analyst workspace.
+ Added correlation ID field to map with the integration IDs within the DLP incident table.
* Fixed:
+ The DLP Analyst workspace tab name displays with a unique name when the multiple tabs are opened.
+ The incident count is displayed for the record level restricted users
+ The incident assignment email notifications are sent to the end users as well when an incident is assigned.
+ The Compose Email form action is now supported in the DLP Analyst workspace.
+ Added a system property to support the read-only access for the the analysts to view the assessments submitted by the end users in the DLP Analyst workspace.
+ Added support for analyst only having view access to assessment in workspace.
+ The order of execution of Reapply assignment rules and end user rules
+ The overriding functionality of any two matching rules is resolved.
#### Version 2.0.8 - December 2023
* Fixed:
+ Resolved the issue where theCopy URLaction on the DLP Analyst Workspace did not copy the URL of that list but instead copied the URL of the page.
+ Addressed the problem where theDetected Sensitive Information Typerelated list appeared twice for a single Microsoft DLP incident.
+ Improved the performance by fixing the issues related to DB host utilization exceeding 80%. This was caused by Select SQL Query 2 during DLP 250k ingestion on 4.75M.
+ Resolved the situation where Resolution notes were not populated when the option Nonewas selected from the Respond button on the End User Workspace.
+ Fixed the DLP Assign Incident Modal, making it easier to identify the proper user when user display names are the same.
+ Corrected the incident state in the DLP Ops Workspace. In the Assign Incident Modal, theIncident state pre-user responseis no longer reset to the default Pending assessment statewhen attaching an
assessment.
+ Fixed security issues related to the misconfiguration of table/field ACLs within thecom.glide.polaris.admin.configurationplugin.
+ Fixed misconfiguration of table/field ACLs within the 'com.snc.data\_loss\_incident' plugin.
+ Fixed an issue where the priority color changed in DLP for incidents based on the incident count priority chart in the Dashboard.
+ Fixed DLP Assignment Rules with the user group setting assigned\_to if End user identifier is not None in the default config.
+ Fixed the preview of attachments in emails not showing in incident Activity notes.
+ Fixed the inability to assign a parent incident to any other users (end-user) when the parent has consolidated incidents (child incidents).
#### Version 2.0.7 - November 2023
New: The application now supports Layout 3.0 which will be consistent across all the application versions starting from Tokyo.
#### Version 2.0.5 - August 2023
* New:
+ Type column is added to the Response Option table default list view.
+ Edit the DLP Analyst group field on the Analyst workspace.
+ Form view and List view actions are hidden for the consolidated child incidents.
+ Advanced response options were not available for the DLP analysts.
* Fixed:
+ The assessment count in the related list was not displayed even though the assessments existed in the DLP workspace.
+ My Lists on the DLP workspace cannot be deleted.
+ DLP Ops Workspace Form view actions page was reloading with every click on the modal cancel/close without any record update.
+ The expected action was not executed and performed from the list/related lists for all the selected incidents.
+ DLP IR (sn\_dlir) app was causing performance issues during the upgrade when the sysapproval\_approver table contained a huge amount of data.
#### Version 2.0.2 - June 2023
* Fixed:
+ Implemented Due date feature in the Emails section.
+ Demo data is now visible under the Analyst workspace navigation list.
+ The escalation email link to the user is now fixed.
+ Inbound email actions are now functioning as expected.
#### Verison 2.0.1 - May 2023
* New:
+ Approval: Digest email template for Pending Approval
+ Update content in email templates
+ List view controls - pending approval
+ Migration: Record Page to Standard Record Page (SRP) for DLP ops and end-user portal
+ New configuration tile for Azure blob storage and Amazon S3
+ Escalation logic changes
+ Encrypt match content stored in AWS/Azure and delete automatically
+ MID App, MID capabilities in the Response Option
+ Localization onboarding
+ User instruction - Workspace
+ End user lookup rules changes
+ My Approvals module in End user workspace
+ Incident consolidation
+ Assessment: State transition for assessment attached from assignment rule
+ Provide support of cloning the DLP incident
+ Cancel Approval for Advanced Response Option
+ Match content per sensitive info type in MSFT Integration and highlight exact matched text in the content
* Fixed:
+ Advanced response actions are visible in the ""Close"" UI action of the DLP Ops portal
+ DLP Custom Fields - Cannot order Choice values
+ DLP Ops portal email button is not functional
+ Quick messages are not available when composing an email in DLP Workspace
+ Assessments are not loaded for the Tokyo Jan branch
+ Implement integration run for Symantec DLP integration
+ Move delegate info to the top in the emails
+ Multiple work notes and comments columns are not needed in the form view
#### Version 1.1.6 - March 2023
Fixed: Migration of record page to standard record page for DLP Ops portal and DLP End user portal.
#### Version 1.1.2 - February 2023
* New: Added a couple of tiles (AWS, Azure) for getting the matching content from the logs.
* Fixed:
+ When we created Record level restrictions with an empty condition, no records were displayed in the List view of the DLP Ops portal.
+ Age chart data is not displayed in the UI.
+ DLP Form views based on scan sources are not working as expected in SD and Tokyo.
#### Version 1.1.1 - November 2022
* New: Record Level Restrictions.
* Fixed:
+ Improve the logging for Data Loss Incident Response.
+ Dark theme support for workspace.
#### Version 1.1.0 - August 2022
* New:
+ Access control for DLP workspace
+ Assessment as end user response
+ Custom fields
#### Version 1.0.9 - May 2022
* New:
+ Updates in the Incident Response options.
+ Updates in the Escalation mechanism.
+ Additional fields are introduced in DLP incidents.
+ Added rules to identify Repeat Offenders more efficiently.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-dlp-incident-response-icap.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-dlp-incident-response-icap.html | 2025-08-21 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-secops-rn-dlp-incident-response-icap.html | DLP Incident Response integration with ICAP release notes | Version history for the DLP Incident Response integration with ICAP application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Security Operations release notes",
"ServiceNow Store - Security Incident Response release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-dlp-incident-response-icap.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-dlp-incident-response-icap.html"><body id="store-secops-rn-dlp-incident-response-icap"><main role="main"><article role="article" class="dita" id="store-secops-rn-dlp-incident-response-icap" aria-labelledby="title_store-secops-rn-dlp-incident-response-icap">
<h1 class="title topictitle1" id="title_store-secops-rn-dlp-incident-response-icap">DLP Incident Response integration with ICAP release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the DLP Incident Response integration with ICAP application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-secops-rn-dlp-incident-response-icap__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d350837e62" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.0.11 - June 2025</dt>
<dd class="dd" id="store-secops-rn-dlp-incident-response-icap__latest-store-secops-rn-dlp-incident-response-icap">Fixed: Keyboard focus would exit the profile creation confirmation modal when navigating through the dialog options using the Tab key. Focus is now properly contained within
the modal dialog.</dd>
<dt class="dt dlterm">Version 1.0.10 - March 2025</dt>
<dd class="dd">Fixed download feature and ingestion for nested bucket structure, added support for folder structure within S3 buckets.</dd>
<dt class="dt dlterm">Version 1.0.9 - February 2025</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul" id="store-secops-rn-dlp-incident-response-icap__ul_hgn_tx2_d2c">
<li class="li">Evidence File Preview with Download Option: <ul class="ul" id="store-secops-rn-dlp-incident-response-icap__ul_zgn_tx2_d2c">
<li class="li">Added a preview icon for evidence files in the DLP Workspace. Users can now preview evidence files and download them directly from the preview interface, simplifying evidence review and retrieval.</li>
</ul>
</li>
</ul></li>
<li class="li">Fixed: Fixed an issue where integration runs were occasionally getting stuck in the running state for the ICAP integration, ensuring consistent and reliable integration behaviour.</li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.0.7 - December 2024</dt>
<dd class="dd">Fixed: Access Control Lists (ACLs) applied to the Data Loss Prevention Incident Response(DLP IR) end-user workspace to regulate and manage user permissions and access.</dd>
<dt class="dt dlterm">Version 1.0.4 - November 2024</dt>
<dd class="dd">An integration between ServiceNow's Data Loss Prevention Incident Response product (DLP-IR) and vendors who provide their DLP alerts information using the Internet Content
Adaption Protocol (ICAP).</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"enus"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Security Operations release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops.html"
},
{
"title": "ServiceNow Store - Security Incident Response release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops-sir.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html\">ServiceNow Store - Security Operations release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-sir.html\">ServiceNow Store - Security Incident Response release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">DLP Incident Response integration with ICAP release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2024-11-07T11:13:29.913268Z",
"Updated on": "2025-06-05T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/50489154",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/50489154",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2025-06-05T16:22:15-08:00",
"DC.format": "HTML5",
"DC.identifier": "store-secops-rn-dlp-incident-response-icap",
"DC.language": null,
"DC.relation": "../../../release-notes/store/security-operations/sn-store-rn-secops-sir.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the DLP Incident Response integration with ICAP application on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-secops-rn-dlp-incident-response-icap.html",
"page_key": 50489154,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 1540,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 219
},
"related_links": [],
"search_title": null,
"title": "DLP Incident Response integration with ICAP release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-dlp-incident-response-icap.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-dlp-incident-response-icap.html\"><body id=\"store-secops-rn-dlp-incident-response-icap\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-secops-rn-dlp-incident-response-icap\" aria-labelledby=\"title_store-secops-rn-dlp-incident-response-icap\">\n <h1 class=\"title topictitle1\" id=\"title_store-secops-rn-dlp-incident-response-icap\">DLP Incident Response integration with ICAP release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the DLP Incident Response integration with ICAP application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-secops-rn-dlp-incident-response-icap__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d350837e62\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 1.0.11 - June 2025</dt>\n <dd class=\"dd\" id=\"store-secops-rn-dlp-incident-response-icap__latest-store-secops-rn-dlp-incident-response-icap\">Fixed: Keyboard focus would exit the profile creation confirmation modal when navigating through the dialog options using the Tab key. Focus is now properly contained within\n the modal dialog.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.10 - March 2025</dt>\n <dd class=\"dd\">Fixed download feature and ingestion for nested bucket structure, added support for folder structure within S3 buckets.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.9 - February 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-secops-rn-dlp-incident-response-icap__ul_hgn_tx2_d2c\">\n <li class=\"li\">Evidence File Preview with Download Option: <ul class=\"ul\" id=\"store-secops-rn-dlp-incident-response-icap__ul_zgn_tx2_d2c\">\n <li class=\"li\">Added a preview icon for evidence files in the DLP Workspace. Users can now preview evidence files and download them directly from the preview interface, simplifying evidence review and retrieval.</li>\n </ul>\n </li>\n </ul></li>\n <li class=\"li\">Fixed: Fixed an issue where integration runs were occasionally getting stuck in the running state for the ICAP integration, ensuring consistent and reliable integration behaviour.</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.7 - December 2024</dt>\n <dd class=\"dd\">Fixed: Access Control Lists (ACLs) applied to the Data Loss Prevention Incident Response(DLP IR) end-user workspace to regulate and manage user permissions and access.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.4 - November 2024</dt>\n <dd class=\"dd\">An integration between ServiceNow's Data Loss Prevention Incident Response product (DLP-IR) and vendors who provide their DLP alerts information using the Internet Content\n Adaption Protocol (ICAP).</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # DLP Incident Response integration with ICAP release notes
Version history for the DLP Incident Response integration with ICAP application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.11 - June 2025
Fixed: Keyboard focus would exit the profile creation confirmation modal when navigating through the dialog options using the Tab key. Focus is now properly contained within
the modal dialog.
#### Version 1.0.10 - March 2025
Fixed download feature and ingestion for nested bucket structure, added support for folder structure within S3 buckets.
#### Version 1.0.9 - February 2025
* New:
+ Evidence File Preview with Download Option:
- Added a preview icon for evidence files in the DLP Workspace. Users can now preview evidence files and download them directly from the preview interface, simplifying evidence review and retrieval.
* Fixed: Fixed an issue where integration runs were occasionally getting stuck in the running state for the ICAP integration, ensuring consistent and reliable integration behaviour.
#### Version 1.0.7 - December 2024
Fixed: Access Control Lists (ACLs) applied to the Data Loss Prevention Incident Response(DLP IR) end-user workspace to regulate and manage user permissions and access.
#### Version 1.0.4 - November 2024
An integration between ServiceNow's Data Loss Prevention Incident Response product (DLP-IR) and vendors who provide their DLP alerts information using the Internet Content
Adaption Protocol (ICAP).
| ---
title: DLP Incident Response integration with ICAP release notes
description: Version history for the DLP Incident Response integration with ICAP application
on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Security Operations release notes
- ServiceNow Store - Security Incident Response release notes
---
# DLP Incident Response integration with ICAP release notes
Version history for the DLP Incident Response integration with ICAP application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.11 - June 2025
Fixed: Keyboard focus would exit the profile creation confirmation modal when navigating through the dialog options using the Tab key. Focus is now properly contained within
the modal dialog.
#### Version 1.0.10 - March 2025
Fixed download feature and ingestion for nested bucket structure, added support for folder structure within S3 buckets.
#### Version 1.0.9 - February 2025
* New:
+ Evidence File Preview with Download Option:
- Added a preview icon for evidence files in the DLP Workspace. Users can now preview evidence files and download them directly from the preview interface, simplifying evidence review and retrieval.
* Fixed: Fixed an issue where integration runs were occasionally getting stuck in the running state for the ICAP integration, ensuring consistent and reliable integration behaviour.
#### Version 1.0.7 - December 2024
Fixed: Access Control Lists (ACLs) applied to the Data Loss Prevention Incident Response(DLP IR) end-user workspace to regulate and manage user permissions and access.
#### Version 1.0.4 - November 2024
An integration between ServiceNow's Data Loss Prevention Incident Response product (DLP-IR) and vendors who provide their DLP alerts information using the Internet Content
Adaption Protocol (ICAP).
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-dlp-incident-response-integration-ms.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-dlp-incident-response-integration-ms.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-secops-rn-dlp-incident-response-integration-ms.html | DLP Incident Response integration with Microsoft release notes | Version history for the Security Operations DLP Incident Response integration with Microsoft on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Security Operations release notes",
"ServiceNow Store - Security Incident Response release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-dlp-incident-response-integration-ms.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-dlp-incident-response-integration-ms.html"><body id="store-secops-rn-dlp-incident-response-integration-ms"><main role="main"><article role="article" class="dita" id="store-secops-rn-dlp-incident-response-integration-ms" aria-labelledby="title_store-secops-rn-dlp-incident-response-integration-ms">
<h1 class="title topictitle1" id="title_store-secops-rn-dlp-incident-response-integration-ms">DLP Incident Response integration with Microsoft release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Security Operations DLP Incident Response integration with Microsoft on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-secops-rn-dlp-incident-response-integration-ms__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d416398e58" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.1.10 - August 2025</dt>
<dd class="dd">Fixed: Release Email from Quarantine Failure for DLP Exchange Online.</dd>
<dt class="dt dlterm">Version 1.1.2 - July 2025</dt>
<dd class="dd">
<ul class="ul" id="store-secops-rn-dlp-incident-response-integration-ms__ul_jcl_332_wfc">
<li class="li">Fixed:<ul class="ul" id="store-secops-rn-dlp-incident-response-integration-ms__ul_enh_j32_wfc">
<li class="li">Microsoft DLP Quarantine Release Error Handling:<ul class="ul" id="store-secops-rn-dlp-incident-response-integration-ms__ul_ezf_j32_wfc">
<li class="li">Resolved an issue where attempting to Release Email from Quarantine for incidents that were already released would cause the DLP Microsoft integration to enter an error state. The system now properly
detects already released emails and avoids redundant actions, preventing unnecessary errors in the quarantine flow.</li>
</ul></li>
<li class="li">Enhanced Endpoint File Download via Custom Blob Storage:<ul class="ul" id="store-secops-rn-dlp-incident-response-integration-ms__ul_k52_k32_wfc">
<li class="li">Updated the file download mechanism for endpoint artifacts from custom blob storage. Previously, requests were made using the user's IP address, which could lead to access issues depending on network
rules. With this update, download requests are now routed through the ServiceNow instance IP, ensuring consistent access control and improving compatibility with restricted storage configurations.</li>
</ul></li>
<li class="li">Microsoft DLP Ingestion Performance Improvements:<ul class="ul" id="store-secops-rn-dlp-incident-response-integration-ms__ul_add_k32_wfc">
<li class="li">Optimized the Microsoft DLP ingestion pipeline to address slow performance during peak usage periods. Enhancements include better concurrency handling, improved API response management, and resource
allocation tuning to ensure faster and more reliable ingestion even under high-load conditions.</li>
</ul></li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.1.1 - June 2025</dt>
<dd class="dd" id="store-secops-rn-dlp-incident-response-integration-ms__latest-store-secops-rn-dlp-incident-response-integration-ms">
<ul class="ul">
<li class="li">Fixed:<ul class="ul" id="store-secops-rn-dlp-incident-response-integration-ms__ul_ggh_1cn_nfc">
<li class="li">Generation of unnecessary error logs on clicking the Sensitive Information tab in the Workspace.</li>
<li class="li">Bug where multiple Sensitive Information Types with the same name were incorrectly created under the Detective Sensitive tab when different conditions were met simultaneously.</li>
<li class="li">Limitation where the "Incident Response Option Rule" could not be modified for Out-of-the-Box (OOTB) configurations. Users can now adjust these rules as expected.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.1.0 - May 2025</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul" id="store-secops-rn-dlp-incident-response-integration-ms__ul_et5_ryb_cfc">
<li class="li">Provided support for ingesting DLP Endpoint alerts using Microsoft Purview.</li>
<li class="li">Added Purview's user ID field for End User Lookup Rules mapping.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.0.13 - February 2025</dt>
<dd class="dd">
<ul class="ul" id="store-secops-rn-dlp-incident-response-integration-ms__ul_o5s_nk2_d2c">
<li class="li">New:<ul class="ul" id="store-secops-rn-dlp-incident-response-integration-ms__ul_gk3_4k2_d2c">
<li class="li">Evidence File Preview with Download Option:<ul class="ul" id="store-secops-rn-dlp-incident-response-integration-ms__ul_qpl_4k2_d2c">
<li class="li">Added a preview icon for evidence files in the DLP Workspace.</li>
<li class="li">Users can now preview evidence files and download them directly from the preview interface, simplifying evidence review and retrieval.</li>
</ul></li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.0.11 - January 2025</dt>
<dd class="dd">Fixed: During upgrades, scheduled import sets were ignored, causing the data source pool to remain occupied. This resulted in ingestion process failures.</dd>
<dt class="dt dlterm">Version 1.0.10 - November 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New: The integration now supports Evidence File Storage in ServiceNow, which includes the implementation of Microsoft Evidence File external storage, enabling better management and accessibility of evidence
files.</li>
<li class="li">Fixed:<ul class="ul" id="store-secops-rn-dlp-incident-response-integration-ms__ul_ux2_nhw_2dc">
<li class="li">The Microsoft DLP Incident Profile M2M data mismatch issue, ensuring accurate data representation.</li>
<li class="li">The state was not updating correctly during the release from quarantine after a successful process.</li>
<li class="li">Match content now appears for incidents archival in Microsoft DLP.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.0.9 - August 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New: Microsoft is now compatible with the DLP core migration changes such as incident status.</li>
<li class="li">Fixed: EnforcementMode field is now available within the incident.</li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.0.8 - February 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New: Added correlation ID within the DLP incident table to map the integration ID to the DLP incidents.</li>
<li class="li">Fixed:<ul class="ul" id="store-secops-rn-dlp-incident-response-integration-ms__ul_v4l_1jv_21c">
<li class="li">The domain ID (sys_domain) is set to undefined when the DLP incidents are created using the import set API.</li>
<li class="li">Enhanced the application logging when a Download File action fails on the DLP incident.</li>
<li class="li">The Release quarantine action on the DLP incident updates the state field when the internal PowerShell command fails.</li>
<li class="li">Integration run record was stuck during the execution for the incidents that are complete.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.0.5 - December 2023</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Fixed:<ul class="ul" id="store-secops-rn-dlp-incident-response-integration-ms__ul_f2v_5gs_pzb">
<li class="li">Resolved the misleading 403 error in the DLPStorageUtilsAzure script include.</li>
<li class="li">Fixed the issue where the Since Date validation in the Profile was failing when the user was using a different date-time format.</li>
<li class="li">Addressed the issue of parsing of the event failing for Endpoint type of events with no SensitiveInfo.</li>
<li class="li">Fixed the missing BCC field in the Microsoft integration transform mappings.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.0.4 - August 2023</dt>
<dd class="dd">
<ul class="ul" id="store-secops-rn-dlp-incident-response-integration-ms__ul_d3k_nk5_gyb">
<li class="li">New: You can now configure the polling interval in minutes instead of hours, for a DLP incident profile.</li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.0.2 - June 2023</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Fixed:<ul class="ul" id="store-secops-rn-dlp-incident-response-integration-ms__ul_wtg_kf4_4xb">
<li class="li">The Match Content option is now visible in the import set attachments section.</li>
<li class="li">The Microsoft Integration Run was getting stuck in the running state when the API returned an error. This issue is now resolved.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.0.1 - May 2023</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul" id="store-secops-rn-dlp-incident-response-integration-ms__ul_drc_sgj_mxb">
<li class="li">Match content per sensitive info type in MSFT Integration and highlight exact matched text in the content.</li>
<li class="li">Encrypt match content stored in AWS/Azure and delete automatically.</li>
<li class="li">New configuration tile for Azure blob storage and Amazon S3.</li>
</ul></li>
<li class="li">Fixed: Implement integration run for Microsoft DLP integration.</li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.0.0 - February 2023</dt>
<dd class="dd">
<ul class="ul" id="store-secops-rn-dlp-incident-response-integration-ms__ul_ztc_tgj_mxb">
<li class="li">Provides a core framework to import Data Loss Prevention (DLP) incidents from multiple sources such as Microsoft purview apps (Teams, Sharepoint, Email), endpoint, network, email, and cloud and enables remediation
workflow involving end users, managers, and DLP operations team with automated incident assignment and escalations.</li>
<li class="li">It allows DLP administrators to configure email templates for end-user coaching and communication and provides comprehensive reporting on incident trends.</li>
</ul>
</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Security Operations release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops.html"
},
{
"title": "ServiceNow Store - Security Incident Response release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops-sir.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html\">ServiceNow Store - Security Operations release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-sir.html\">ServiceNow Store - Security Incident Response release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">DLP Incident Response integration with Microsoft release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2023-02-02T06:01:44.601857Z",
"Updated on": "2025-07-31T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/38732811",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/38732811",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2025-07-31",
"DC.format": "HTML5",
"DC.identifier": "store-secops-rn-dlp-incident-response-integration-ms",
"DC.language": null,
"DC.relation": "../../../release-notes/store/security-operations/sn-store-rn-secops-sir.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Security Operations DLP Incident Response integration with Microsoft on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-secops-rn-dlp-incident-response-integration-ms.html",
"page_key": 38732811,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 5729,
"img_count": 0,
"read_time": 4,
"video_links": [
""
],
"word_count": 819
},
"related_links": [],
"search_title": null,
"title": "DLP Incident Response integration with Microsoft release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-dlp-incident-response-integration-ms.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-dlp-incident-response-integration-ms.html\"><body id=\"store-secops-rn-dlp-incident-response-integration-ms\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-secops-rn-dlp-incident-response-integration-ms\" aria-labelledby=\"title_store-secops-rn-dlp-incident-response-integration-ms\">\n <h1 class=\"title topictitle1\" id=\"title_store-secops-rn-dlp-incident-response-integration-ms\">DLP Incident Response integration with Microsoft release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the Security Operations DLP Incident Response integration with Microsoft on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-secops-rn-dlp-incident-response-integration-ms__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d416398e58\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 1.1.10 - August 2025</dt>\n <dd class=\"dd\">Fixed: Release Email from Quarantine Failure for DLP Exchange Online.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.2 - July 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-secops-rn-dlp-incident-response-integration-ms__ul_jcl_332_wfc\">\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-secops-rn-dlp-incident-response-integration-ms__ul_enh_j32_wfc\">\n <li class=\"li\">Microsoft DLP Quarantine Release Error Handling:<ul class=\"ul\" id=\"store-secops-rn-dlp-incident-response-integration-ms__ul_ezf_j32_wfc\">\n <li class=\"li\">Resolved an issue where attempting to Release Email from Quarantine for incidents that were already released would cause the DLP Microsoft integration to enter an error state. The system now properly\n detects already released emails and avoids redundant actions, preventing unnecessary errors in the quarantine flow.</li>\n </ul></li>\n <li class=\"li\">Enhanced Endpoint File Download via Custom Blob Storage:<ul class=\"ul\" id=\"store-secops-rn-dlp-incident-response-integration-ms__ul_k52_k32_wfc\">\n <li class=\"li\">Updated the file download mechanism for endpoint artifacts from custom blob storage. Previously, requests were made using the user's IP address, which could lead to access issues depending on network\n rules. With this update, download requests are now routed through the ServiceNow instance IP, ensuring consistent access control and improving compatibility with restricted storage configurations.</li>\n </ul></li>\n <li class=\"li\">Microsoft DLP Ingestion Performance Improvements:<ul class=\"ul\" id=\"store-secops-rn-dlp-incident-response-integration-ms__ul_add_k32_wfc\">\n <li class=\"li\">Optimized the Microsoft DLP ingestion pipeline to address slow performance during peak usage periods. Enhancements include better concurrency handling, improved API response management, and resource\n allocation tuning to ensure faster and more reliable ingestion even under high-load conditions.</li>\n </ul></li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.1 - June 2025</dt>\n <dd class=\"dd\" id=\"store-secops-rn-dlp-incident-response-integration-ms__latest-store-secops-rn-dlp-incident-response-integration-ms\">\n <ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-secops-rn-dlp-incident-response-integration-ms__ul_ggh_1cn_nfc\">\n <li class=\"li\">Generation of unnecessary error logs on clicking the Sensitive Information tab in the Workspace.</li>\n <li class=\"li\">Bug where multiple Sensitive Information Types with the same name were incorrectly created under the Detective Sensitive tab when different conditions were met simultaneously.</li>\n <li class=\"li\">Limitation where the "Incident Response Option Rule" could not be modified for Out-of-the-Box (OOTB) configurations. Users can now adjust these rules as expected.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.0 - May 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-secops-rn-dlp-incident-response-integration-ms__ul_et5_ryb_cfc\">\n <li class=\"li\">Provided support for ingesting DLP Endpoint alerts using Microsoft Purview.</li>\n <li class=\"li\">Added Purview's user ID field for End User Lookup Rules mapping.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.13 - February 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-secops-rn-dlp-incident-response-integration-ms__ul_o5s_nk2_d2c\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-secops-rn-dlp-incident-response-integration-ms__ul_gk3_4k2_d2c\">\n <li class=\"li\">Evidence File Preview with Download Option:<ul class=\"ul\" id=\"store-secops-rn-dlp-incident-response-integration-ms__ul_qpl_4k2_d2c\">\n <li class=\"li\">Added a preview icon for evidence files in the DLP Workspace.</li>\n <li class=\"li\">Users can now preview evidence files and download them directly from the preview interface, simplifying evidence review and retrieval.</li>\n </ul></li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.11 - January 2025</dt>\n <dd class=\"dd\">Fixed: During upgrades, scheduled import sets were ignored, causing the data source pool to remain occupied. This resulted in ingestion process failures.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.10 - November 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New: The integration now supports Evidence File Storage in ServiceNow, which includes the implementation of Microsoft Evidence File external storage, enabling better management and accessibility of evidence\n files.</li>\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-secops-rn-dlp-incident-response-integration-ms__ul_ux2_nhw_2dc\">\n <li class=\"li\">The Microsoft DLP Incident Profile M2M data mismatch issue, ensuring accurate data representation.</li>\n <li class=\"li\">The state was not updating correctly during the release from quarantine after a successful process.</li>\n <li class=\"li\">Match content now appears for incidents archival in Microsoft DLP.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.9 - August 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New: Microsoft is now compatible with the DLP core migration changes such as incident status.</li>\n <li class=\"li\">Fixed: EnforcementMode field is now available within the incident.</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.8 - February 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New: Added correlation ID within the DLP incident table to map the integration ID to the DLP incidents.</li>\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-secops-rn-dlp-incident-response-integration-ms__ul_v4l_1jv_21c\">\n <li class=\"li\">The domain ID (sys_domain) is set to undefined when the DLP incidents are created using the import set API.</li>\n <li class=\"li\">Enhanced the application logging when a Download File action fails on the DLP incident.</li>\n <li class=\"li\">The Release quarantine action on the DLP incident updates the state field when the internal PowerShell command fails.</li>\n <li class=\"li\">Integration run record was stuck during the execution for the incidents that are complete.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.5 - December 2023</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-secops-rn-dlp-incident-response-integration-ms__ul_f2v_5gs_pzb\">\n <li class=\"li\">Resolved the misleading 403 error in the DLPStorageUtilsAzure script include.</li>\n <li class=\"li\">Fixed the issue where the Since Date validation in the Profile was failing when the user was using a different date-time format.</li>\n <li class=\"li\">Addressed the issue of parsing of the event failing for Endpoint type of events with no SensitiveInfo.</li>\n <li class=\"li\">Fixed the missing BCC field in the Microsoft integration transform mappings.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.4 - August 2023</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-secops-rn-dlp-incident-response-integration-ms__ul_d3k_nk5_gyb\">\n <li class=\"li\">New: You can now configure the polling interval in minutes instead of hours, for a DLP incident profile.</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.2 - June 2023</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-secops-rn-dlp-incident-response-integration-ms__ul_wtg_kf4_4xb\">\n <li class=\"li\">The Match Content option is now visible in the import set attachments section.</li>\n <li class=\"li\">The Microsoft Integration Run was getting stuck in the running state when the API returned an error. This issue is now resolved.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.1 - May 2023</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-secops-rn-dlp-incident-response-integration-ms__ul_drc_sgj_mxb\">\n <li class=\"li\">Match content per sensitive info type in MSFT Integration and highlight exact matched text in the content.</li>\n <li class=\"li\">Encrypt match content stored in AWS/Azure and delete automatically.</li>\n <li class=\"li\">New configuration tile for Azure blob storage and Amazon S3.</li>\n </ul></li>\n <li class=\"li\">Fixed: Implement integration run for Microsoft DLP integration.</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.0 - February 2023</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-secops-rn-dlp-incident-response-integration-ms__ul_ztc_tgj_mxb\">\n <li class=\"li\">Provides a core framework to import Data Loss Prevention (DLP) incidents from multiple sources such as Microsoft purview apps (Teams, Sharepoint, Email), endpoint, network, email, and cloud and enables remediation\n workflow involving end users, managers, and DLP operations team with automated incident assignment and escalations.</li>\n <li class=\"li\">It allows DLP administrators to configure email templates for end-user coaching and communication and provides comprehensive reporting on incident trends.</li>\n </ul>\n </dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # DLP Incident Response integration with Microsoft release notes
Version history for the Security Operations DLP Incident Response integration with Microsoft on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.1.10 - August 2025
Fixed: Release Email from Quarantine Failure for DLP Exchange Online.
#### Version 1.1.2 - July 2025
* Fixed:
+ Microsoft DLP Quarantine Release Error Handling:
- Resolved an issue where attempting to Release Email from Quarantine for incidents that were already released would cause the DLP Microsoft integration to enter an error state. The system now properly
detects already released emails and avoids redundant actions, preventing unnecessary errors in the quarantine flow.
+ Enhanced Endpoint File Download via Custom Blob Storage:
- Updated the file download mechanism for endpoint artifacts from custom blob storage. Previously, requests were made using the user's IP address, which could lead to access issues depending on network
rules. With this update, download requests are now routed through the ServiceNow instance IP, ensuring consistent access control and improving compatibility with restricted storage configurations.
+ Microsoft DLP Ingestion Performance Improvements:
- Optimized the Microsoft DLP ingestion pipeline to address slow performance during peak usage periods. Enhancements include better concurrency handling, improved API response management, and resource
allocation tuning to ensure faster and more reliable ingestion even under high-load conditions.
#### Version 1.1.1 - June 2025
* Fixed:
+ Generation of unnecessary error logs on clicking the Sensitive Information tab in the Workspace.
+ Bug where multiple Sensitive Information Types with the same name were incorrectly created under the Detective Sensitive tab when different conditions were met simultaneously.
+ Limitation where the "Incident Response Option Rule" could not be modified for Out-of-the-Box (OOTB) configurations. Users can now adjust these rules as expected.
#### Version 1.1.0 - May 2025
* New:
+ Provided support for ingesting DLP Endpoint alerts using Microsoft Purview.
+ Added Purview's user ID field for End User Lookup Rules mapping.
#### Version 1.0.13 - February 2025
* New:
+ Evidence File Preview with Download Option:
- Added a preview icon for evidence files in the DLP Workspace.
- Users can now preview evidence files and download them directly from the preview interface, simplifying evidence review and retrieval.
#### Version 1.0.11 - January 2025
Fixed: During upgrades, scheduled import sets were ignored, causing the data source pool to remain occupied. This resulted in ingestion process failures.
#### Version 1.0.10 - November 2024
* New: The integration now supports Evidence File Storage in ServiceNow, which includes the implementation of Microsoft Evidence File external storage, enabling better management and accessibility of evidence
files.
* Fixed:
+ The Microsoft DLP Incident Profile M2M data mismatch issue, ensuring accurate data representation.
+ The state was not updating correctly during the release from quarantine after a successful process.
+ Match content now appears for incidents archival in Microsoft DLP.
#### Version 1.0.9 - August 2024
* New: Microsoft is now compatible with the DLP core migration changes such as incident status.
* Fixed: EnforcementMode field is now available within the incident.
#### Version 1.0.8 - February 2024
* New: Added correlation ID within the DLP incident table to map the integration ID to the DLP incidents.
* Fixed:
+ The domain ID (sys\_domain) is set to undefined when the DLP incidents are created using the import set API.
+ Enhanced the application logging when a Download File action fails on the DLP incident.
+ The Release quarantine action on the DLP incident updates the state field when the internal PowerShell command fails.
+ Integration run record was stuck during the execution for the incidents that are complete.
#### Version 1.0.5 - December 2023
* Fixed:
+ Resolved the misleading 403 error in the DLPStorageUtilsAzure script include.
+ Fixed the issue where the Since Date validation in the Profile was failing when the user was using a different date-time format.
+ Addressed the issue of parsing of the event failing for Endpoint type of events with no SensitiveInfo.
+ Fixed the missing BCC field in the Microsoft integration transform mappings.
#### Version 1.0.4 - August 2023
* New: You can now configure the polling interval in minutes instead of hours, for a DLP incident profile.
#### Version 1.0.2 - June 2023
* Fixed:
+ The Match Content option is now visible in the import set attachments section.
+ The Microsoft Integration Run was getting stuck in the running state when the API returned an error. This issue is now resolved.
#### Version 1.0.1 - May 2023
* New:
+ Match content per sensitive info type in MSFT Integration and highlight exact matched text in the content.
+ Encrypt match content stored in AWS/Azure and delete automatically.
+ New configuration tile for Azure blob storage and Amazon S3.
* Fixed: Implement integration run for Microsoft DLP integration.
#### Version 1.0.0 - February 2023
* Provides a core framework to import Data Loss Prevention (DLP) incidents from multiple sources such as Microsoft purview apps (Teams, Sharepoint, Email), endpoint, network, email, and cloud and enables remediation
workflow involving end users, managers, and DLP operations team with automated incident assignment and escalations.
* It allows DLP administrators to configure email templates for end-user coaching and communication and provides comprehensive reporting on incident trends.
| ---
title: DLP Incident Response integration with Microsoft release notes
description: Version history for the Security Operations DLP Incident Response integration
with Microsoft on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Security Operations release notes
- ServiceNow Store - Security Incident Response release notes
---
# DLP Incident Response integration with Microsoft release notes
Version history for the Security Operations DLP Incident Response integration with Microsoft on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.1.10 - August 2025
Fixed: Release Email from Quarantine Failure for DLP Exchange Online.
#### Version 1.1.2 - July 2025
* Fixed:
+ Microsoft DLP Quarantine Release Error Handling:
- Resolved an issue where attempting to Release Email from Quarantine for incidents that were already released would cause the DLP Microsoft integration to enter an error state. The system now properly
detects already released emails and avoids redundant actions, preventing unnecessary errors in the quarantine flow.
+ Enhanced Endpoint File Download via Custom Blob Storage:
- Updated the file download mechanism for endpoint artifacts from custom blob storage. Previously, requests were made using the user's IP address, which could lead to access issues depending on network
rules. With this update, download requests are now routed through the ServiceNow instance IP, ensuring consistent access control and improving compatibility with restricted storage configurations.
+ Microsoft DLP Ingestion Performance Improvements:
- Optimized the Microsoft DLP ingestion pipeline to address slow performance during peak usage periods. Enhancements include better concurrency handling, improved API response management, and resource
allocation tuning to ensure faster and more reliable ingestion even under high-load conditions.
#### Version 1.1.1 - June 2025
* Fixed:
+ Generation of unnecessary error logs on clicking the Sensitive Information tab in the Workspace.
+ Bug where multiple Sensitive Information Types with the same name were incorrectly created under the Detective Sensitive tab when different conditions were met simultaneously.
+ Limitation where the "Incident Response Option Rule" could not be modified for Out-of-the-Box (OOTB) configurations. Users can now adjust these rules as expected.
#### Version 1.1.0 - May 2025
* New:
+ Provided support for ingesting DLP Endpoint alerts using Microsoft Purview.
+ Added Purview's user ID field for End User Lookup Rules mapping.
#### Version 1.0.13 - February 2025
* New:
+ Evidence File Preview with Download Option:
- Added a preview icon for evidence files in the DLP Workspace.
- Users can now preview evidence files and download them directly from the preview interface, simplifying evidence review and retrieval.
#### Version 1.0.11 - January 2025
Fixed: During upgrades, scheduled import sets were ignored, causing the data source pool to remain occupied. This resulted in ingestion process failures.
#### Version 1.0.10 - November 2024
* New: The integration now supports Evidence File Storage in ServiceNow, which includes the implementation of Microsoft Evidence File external storage, enabling better management and accessibility of evidence
files.
* Fixed:
+ The Microsoft DLP Incident Profile M2M data mismatch issue, ensuring accurate data representation.
+ The state was not updating correctly during the release from quarantine after a successful process.
+ Match content now appears for incidents archival in Microsoft DLP.
#### Version 1.0.9 - August 2024
* New: Microsoft is now compatible with the DLP core migration changes such as incident status.
* Fixed: EnforcementMode field is now available within the incident.
#### Version 1.0.8 - February 2024
* New: Added correlation ID within the DLP incident table to map the integration ID to the DLP incidents.
* Fixed:
+ The domain ID (sys\_domain) is set to undefined when the DLP incidents are created using the import set API.
+ Enhanced the application logging when a Download File action fails on the DLP incident.
+ The Release quarantine action on the DLP incident updates the state field when the internal PowerShell command fails.
+ Integration run record was stuck during the execution for the incidents that are complete.
#### Version 1.0.5 - December 2023
* Fixed:
+ Resolved the misleading 403 error in the DLPStorageUtilsAzure script include.
+ Fixed the issue where the Since Date validation in the Profile was failing when the user was using a different date-time format.
+ Addressed the issue of parsing of the event failing for Endpoint type of events with no SensitiveInfo.
+ Fixed the missing BCC field in the Microsoft integration transform mappings.
#### Version 1.0.4 - August 2023
* New: You can now configure the polling interval in minutes instead of hours, for a DLP incident profile.
#### Version 1.0.2 - June 2023
* Fixed:
+ The Match Content option is now visible in the import set attachments section.
+ The Microsoft Integration Run was getting stuck in the running state when the API returned an error. This issue is now resolved.
#### Version 1.0.1 - May 2023
* New:
+ Match content per sensitive info type in MSFT Integration and highlight exact matched text in the content.
+ Encrypt match content stored in AWS/Azure and delete automatically.
+ New configuration tile for Azure blob storage and Amazon S3.
* Fixed: Implement integration run for Microsoft DLP integration.
#### Version 1.0.0 - February 2023
* Provides a core framework to import Data Loss Prevention (DLP) incidents from multiple sources such as Microsoft purview apps (Teams, Sharepoint, Email), endpoint, network, email, and cloud and enables remediation
workflow involving end users, managers, and DLP operations team with automated incident assignment and escalations.
* It allows DLP administrators to configure email templates for end-user coaching and communication and provides comprehensive reporting on incident trends.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-dlp-incident-response-integration-symantec.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-dlp-incident-response-integration-symantec.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-secops-rn-dlp-incident-response-integration-symantec.html | DLP Incident Response Integration with Symantec release notes | Version history for the DLP Incident Response integration with Symantec application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Security Operations release notes",
"ServiceNow Store - Security Incident Response release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-dlp-incident-response-integration-symantec.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-dlp-incident-response-integration-symantec.html"><body id="store-secops-rn-dlp-incident-response-integration-symantec"><main role="main"><article role="article" class="dita" id="store-secops-rn-dlp-incident-response-integration-symantec" aria-labelledby="title_store-secops-rn-dlp-incident-response-integration-symantec">
<h1 class="title topictitle1" id="title_store-secops-rn-dlp-incident-response-integration-symantec">DLP Incident Response Integration with Symantec release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the DLP Incident Response integration with Symantec application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-secops-rn-dlp-incident-response-integration-symantec__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d173815e58" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.1.21 - June 2025</dt>
<dd class="dd" id="store-secops-rn-dlp-incident-response-integration-symantec__latest-dlp-incident-response-integration-symantec">Fixed: Unnecessary error logs that were generated on clicking the Sensitive Information tab in the Workspace.</dd>
<dt class="dt dlterm">Version 1.1.20 - February 2025</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul" id="store-secops-rn-dlp-incident-response-integration-symantec__ul_o5k_jj2_d2c">
<li class="li">Symantec Evidence File External Storage Implementation: <ul class="ul" id="store-secops-rn-dlp-incident-response-integration-symantec__ul_x5k_jj2_d2c">
<li class="li">Implemented external storage for Symantec evidence files, ensuring secure, scalable, and efficient storage of evidence data outside the core system.</li>
</ul></li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.1.18 - November 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Fixed:<ul class="ul" id="store-secops-rn-dlp-incident-response-integration-symantec__ul_pmx_dhw_2dc">
<li class="li">Security defects including the misconfiguration of Access Control Lists (ACL) to improve the system protection.</li>
<li class="li">The integration performed across all worker threads during a flood of events to ensure more stable and efficient processing.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.1.15 - August 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New: Symantec is now compatible with the DLP core migration changes such as incident status.</li>
<li class="li">Fixed: Custom attributes is now visible on the enduser lookup rules page whenever a configuration tile is created for Symantec.</li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.1.13 - June 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Fixed:<ul class="ul" id="store-secops-rn-dlp-incident-response-integration-symantec__ul_afr_cpw_4bc">
<li class="li">Missing Server or Detector field on the DLP incident.</li>
<li class="li">Symantec DLP staging table was not importing all fields on the source.</li>
<li class="li">Symantec DLP Integration: User Justification is showing numerical data and DetectionServer was missing.</li>
<li class="li">Fetch of customAttribute fails and no retry happens.</li>
<li class="li">Detection date was lesser than the sent date for DLP incidents.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.1.12 - April 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Fixed:<ul class="ul" id="store-secops-rn-dlp-incident-response-integration-symantec__ul_elt_czf_x1c">
<li class="li">Couple of ACLs.</li>
<li class="li">Symantec API indexing delay.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.1.11 - February 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul" id="store-secops-rn-dlp-incident-response-integration-symantec__ul_jm3_p3v_21c">
<li class="li">Added correlation ID mapping for DLP incidents in the transform map.</li>
<li class="li">Added support for the DLP incidents archival.</li>
</ul></li>
<li class="li">Fixed:<ul class="ul" id="store-secops-rn-dlp-incident-response-integration-symantec__ul_cf4_q3v_21c">
<li class="li">The field values now contains the special characters to support the data import from Symantec.</li>
<li class="li">Improved the Detected Sensitive Information records creation performance during the DLP incident ingestion process.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.1.9 - December 2023</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Fixed:<ul class="ul" id="store-secops-rn-dlp-incident-response-integration-symantec__ul_u4k_fjs_pzb">
<li class="li">Resolved the issue where the Sharepoint and File permissions were merged into the File permissions field of the DLP incidents.</li>
<li class="li">Fixed the problem of missing the batch file permissions if one incident in a batch of 100 REST calls fails.</li>
<li class="li">Addressed the issue where queue entries are moved to an error state if the processing had exceeded 1 hour.</li>
<li class="li">Resolved the performance issues caused by the incident transformation due to a new change for detected sensitive info per incident in the August store release.</li>
<li class="li">Fixed the problem where the Integration Configuration tile was not working for some combinations of passwords.</li>
<li class="li">Upgraded to code signing snc-app-parent version for the patch.</li>
<li class="li">Resolved the issue where the Since Date validation in the Profile was failing when the user was using a different date-time format.</li>
<li class="li">Fixed the problem where the file permissions were broken in the v16 API.</li>
<li class="li">Addressed the security bugs related to the misconfiguration of table/field ACLs within the com.snc.sym_dlp plugin.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.1.8 - November 2023</dt>
<dd class="dd">Fixed: The Performance issues are now fixed which occurred due to the changes that were made to the Match Content field on the DLP incident form view, which was released in the previous store version.</dd>
<dt class="dt dlterm">Version 1.1.6 - August 2023</dt>
<dd class="dd">Fixed:<ul class="ul" id="store-secops-rn-dlp-incident-response-integration-symantec__ul_o1w_2gs_hyb">
<li class="li">Previously, the data was not transforming correctly for the Last Accessed field in the DLP Incident table.</li>
<li class="li">The existing Non-ASCII characters transform issue for some of the Symantec DLP fields is now resolved.</li>
</ul></dd>
<dt class="dt dlterm">Version 1.1.4 - July 2023</dt>
<dd class="dd">Fixed: Fixed the Jsession ID (which was not deprecated properly).</dd>
<dt class="dt dlterm">Version 1.1.1 - June 2023</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Fixed:<ul class="ul" id="store-secops-rn-dlp-incident-response-integration-symantec__ul_enr_mf4_4xb">
<li class="li">The changes in the global date-time format impacted the data transformation process. This issue is now resolved.</li>
<li class="li">The Refresh Custom Attributes BR was triggered on any column update in the Symantec profile. This issue is now resolved.</li>
<li class="li">The polling interval for the DLP Symantec integration is now changed from hours to minutes.</li>
<li class="li">Some of the DLP Incident fields did not properly handle unicode and non-English characters in the response. This issue is now fixed.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.1.0 - May 2023</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Fixed:<ul class="ul" id="store-secops-rn-dlp-incident-response-integration-symantec__ul_vmw_qgj_mxb">
<li class="li">Ingestion was not working for Symantec 16.0.</li>
<li class="li">DLP Symantec integration mapping issue.</li>
<li class="li">Incident Profile Button's view is not proper.</li>
<li class="li">DLP profile gets stuck in a Running state due to a time zone issue.</li>
<li class="li">DLP Symantec - Multiple profiles issue.</li>
<li class="li">DLP Symantec Severity mapping is not proper.</li>
<li class="li">Fetching incidents in CSV format is broken in Symantec if the connection is via the cloud.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.0.8 - August 2022</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New: Allow Setting from DLP core whether to display matched content on form or not for intergration</li>
<li class="li">Fixed: <ul class="ul">
<li class="li">Refactor Match content endpoint to avoid logging the response</li>
<li class="li">Trailing slash included in the Symantec incident ingestion endpoint</li>
<li class="li">Accessibility issues</li>
</ul></li>
</ul>
</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Security Operations release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops.html"
},
{
"title": "ServiceNow Store - Security Incident Response release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops-sir.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html\">ServiceNow Store - Security Operations release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-sir.html\">ServiceNow Store - Security Incident Response release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">DLP Incident Response Integration with Symantec release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2022-08-04T10:05:17.41587Z",
"Updated on": "2025-06-05T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/36033897",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/36033897",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2025-06-05",
"DC.format": "HTML5",
"DC.identifier": "store-secops-rn-dlp-incident-response-integration-symantec",
"DC.language": null,
"DC.relation": "../../../release-notes/store/security-operations/sn-store-rn-secops-sir.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the DLP Incident Response integration with Symantec application on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-secops-rn-dlp-incident-response-integration-symantec.html",
"page_key": 36033897,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 4789,
"img_count": 0,
"read_time": 3,
"video_links": [
""
],
"word_count": 745
},
"related_links": [],
"search_title": null,
"title": "DLP Incident Response Integration with Symantec release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-dlp-incident-response-integration-symantec.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-dlp-incident-response-integration-symantec.html\"><body id=\"store-secops-rn-dlp-incident-response-integration-symantec\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-secops-rn-dlp-incident-response-integration-symantec\" aria-labelledby=\"title_store-secops-rn-dlp-incident-response-integration-symantec\">\n <h1 class=\"title topictitle1\" id=\"title_store-secops-rn-dlp-incident-response-integration-symantec\">DLP Incident Response Integration with Symantec release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the DLP Incident Response integration with Symantec application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-secops-rn-dlp-incident-response-integration-symantec__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d173815e58\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 1.1.21 - June 2025</dt>\n <dd class=\"dd\" id=\"store-secops-rn-dlp-incident-response-integration-symantec__latest-dlp-incident-response-integration-symantec\">Fixed: Unnecessary error logs that were generated on clicking the Sensitive Information tab in the Workspace.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.20 - February 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-secops-rn-dlp-incident-response-integration-symantec__ul_o5k_jj2_d2c\">\n <li class=\"li\">Symantec Evidence File External Storage Implementation: <ul class=\"ul\" id=\"store-secops-rn-dlp-incident-response-integration-symantec__ul_x5k_jj2_d2c\">\n <li class=\"li\">Implemented external storage for Symantec evidence files, ensuring secure, scalable, and efficient storage of evidence data outside the core system.</li>\n </ul></li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.18 - November 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-secops-rn-dlp-incident-response-integration-symantec__ul_pmx_dhw_2dc\">\n <li class=\"li\">Security defects including the misconfiguration of Access Control Lists (ACL) to improve the system protection.</li>\n <li class=\"li\">The integration performed across all worker threads during a flood of events to ensure more stable and efficient processing.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.15 - August 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New: Symantec is now compatible with the DLP core migration changes such as incident status.</li>\n <li class=\"li\">Fixed: Custom attributes is now visible on the enduser lookup rules page whenever a configuration tile is created for Symantec.</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.13 - June 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-secops-rn-dlp-incident-response-integration-symantec__ul_afr_cpw_4bc\">\n <li class=\"li\">Missing Server or Detector field on the DLP incident.</li>\n <li class=\"li\">Symantec DLP staging table was not importing all fields on the source.</li>\n <li class=\"li\">Symantec DLP Integration: User Justification is showing numerical data and DetectionServer was missing.</li>\n <li class=\"li\">Fetch of customAttribute fails and no retry happens.</li>\n <li class=\"li\">Detection date was lesser than the sent date for DLP incidents.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.12 - April 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-secops-rn-dlp-incident-response-integration-symantec__ul_elt_czf_x1c\">\n <li class=\"li\">Couple of ACLs.</li>\n <li class=\"li\">Symantec API indexing delay.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.11 - February 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-secops-rn-dlp-incident-response-integration-symantec__ul_jm3_p3v_21c\">\n <li class=\"li\">Added correlation ID mapping for DLP incidents in the transform map.</li>\n <li class=\"li\">Added support for the DLP incidents archival.</li>\n </ul></li>\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-secops-rn-dlp-incident-response-integration-symantec__ul_cf4_q3v_21c\">\n <li class=\"li\">The field values now contains the special characters to support the data import from Symantec.</li>\n <li class=\"li\">Improved the Detected Sensitive Information records creation performance during the DLP incident ingestion process.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.9 - December 2023</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-secops-rn-dlp-incident-response-integration-symantec__ul_u4k_fjs_pzb\">\n <li class=\"li\">Resolved the issue where the Sharepoint and File permissions were merged into the File permissions field of the DLP incidents.</li>\n <li class=\"li\">Fixed the problem of missing the batch file permissions if one incident in a batch of 100 REST calls fails.</li>\n <li class=\"li\">Addressed the issue where queue entries are moved to an error state if the processing had exceeded 1 hour.</li>\n <li class=\"li\">Resolved the performance issues caused by the incident transformation due to a new change for detected sensitive info per incident in the August store release.</li>\n <li class=\"li\">Fixed the problem where the Integration Configuration tile was not working for some combinations of passwords.</li>\n <li class=\"li\">Upgraded to code signing snc-app-parent version for the patch.</li>\n <li class=\"li\">Resolved the issue where the Since Date validation in the Profile was failing when the user was using a different date-time format.</li>\n <li class=\"li\">Fixed the problem where the file permissions were broken in the v16 API.</li>\n <li class=\"li\">Addressed the security bugs related to the misconfiguration of table/field ACLs within the com.snc.sym_dlp plugin.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.8 - November 2023</dt>\n <dd class=\"dd\">Fixed: The Performance issues are now fixed which occurred due to the changes that were made to the Match Content field on the DLP incident form view, which was released in the previous store version.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.6 - August 2023</dt>\n <dd class=\"dd\">Fixed:<ul class=\"ul\" id=\"store-secops-rn-dlp-incident-response-integration-symantec__ul_o1w_2gs_hyb\">\n <li class=\"li\">Previously, the data was not transforming correctly for the Last Accessed field in the DLP Incident table.</li>\n <li class=\"li\">The existing Non-ASCII characters transform issue for some of the Symantec DLP fields is now resolved.</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.4 - July 2023</dt>\n <dd class=\"dd\">Fixed: Fixed the Jsession ID (which was not deprecated properly).</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.1 - June 2023</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-secops-rn-dlp-incident-response-integration-symantec__ul_enr_mf4_4xb\">\n <li class=\"li\">The changes in the global date-time format impacted the data transformation process. This issue is now resolved.</li>\n <li class=\"li\">The Refresh Custom Attributes BR was triggered on any column update in the Symantec profile. This issue is now resolved.</li>\n <li class=\"li\">The polling interval for the DLP Symantec integration is now changed from hours to minutes.</li>\n <li class=\"li\">Some of the DLP Incident fields did not properly handle unicode and non-English characters in the response. This issue is now fixed.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.0 - May 2023</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-secops-rn-dlp-incident-response-integration-symantec__ul_vmw_qgj_mxb\">\n <li class=\"li\">Ingestion was not working for Symantec 16.0.</li>\n <li class=\"li\">DLP Symantec integration mapping issue.</li>\n <li class=\"li\">Incident Profile Button's view is not proper.</li>\n <li class=\"li\">DLP profile gets stuck in a Running state due to a time zone issue.</li>\n <li class=\"li\">DLP Symantec - Multiple profiles issue.</li>\n <li class=\"li\">DLP Symantec Severity mapping is not proper.</li>\n <li class=\"li\">Fetching incidents in CSV format is broken in Symantec if the connection is via the cloud.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.8 - August 2022</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New: Allow Setting from DLP core whether to display matched content on form or not for intergration</li>\n <li class=\"li\">Fixed: <ul class=\"ul\">\n <li class=\"li\">Refactor Match content endpoint to avoid logging the response</li>\n <li class=\"li\">Trailing slash included in the Symantec incident ingestion endpoint</li>\n <li class=\"li\">Accessibility issues</li>\n </ul></li>\n </ul>\n </dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # DLP Incident Response Integration with Symantec release notes
Version history for the DLP Incident Response integration with Symantec application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.1.21 - June 2025
Fixed: Unnecessary error logs that were generated on clicking the Sensitive Information tab in the Workspace.
#### Version 1.1.20 - February 2025
* New:
+ Symantec Evidence File External Storage Implementation:
- Implemented external storage for Symantec evidence files, ensuring secure, scalable, and efficient storage of evidence data outside the core system.
#### Version 1.1.18 - November 2024
* Fixed:
+ Security defects including the misconfiguration of Access Control Lists (ACL) to improve the system protection.
+ The integration performed across all worker threads during a flood of events to ensure more stable and efficient processing.
#### Version 1.1.15 - August 2024
* New: Symantec is now compatible with the DLP core migration changes such as incident status.
* Fixed: Custom attributes is now visible on the enduser lookup rules page whenever a configuration tile is created for Symantec.
#### Version 1.1.13 - June 2024
* Fixed:
+ Missing Server or Detector field on the DLP incident.
+ Symantec DLP staging table was not importing all fields on the source.
+ Symantec DLP Integration: User Justification is showing numerical data and DetectionServer was missing.
+ Fetch of customAttribute fails and no retry happens.
+ Detection date was lesser than the sent date for DLP incidents.
#### Version 1.1.12 - April 2024
* Fixed:
+ Couple of ACLs.
+ Symantec API indexing delay.
#### Version 1.1.11 - February 2024
* New:
+ Added correlation ID mapping for DLP incidents in the transform map.
+ Added support for the DLP incidents archival.
* Fixed:
+ The field values now contains the special characters to support the data import from Symantec.
+ Improved the Detected Sensitive Information records creation performance during the DLP incident ingestion process.
#### Version 1.1.9 - December 2023
* Fixed:
+ Resolved the issue where the Sharepoint and File permissions were merged into the File permissions field of the DLP incidents.
+ Fixed the problem of missing the batch file permissions if one incident in a batch of 100 REST calls fails.
+ Addressed the issue where queue entries are moved to an error state if the processing had exceeded 1 hour.
+ Resolved the performance issues caused by the incident transformation due to a new change for detected sensitive info per incident in the August store release.
+ Fixed the problem where the Integration Configuration tile was not working for some combinations of passwords.
+ Upgraded to code signing snc-app-parent version for the patch.
+ Resolved the issue where the Since Date validation in the Profile was failing when the user was using a different date-time format.
+ Fixed the problem where the file permissions were broken in the v16 API.
+ Addressed the security bugs related to the misconfiguration of table/field ACLs within the com.snc.sym\_dlp plugin.
#### Version 1.1.8 - November 2023
Fixed: The Performance issues are now fixed which occurred due to the changes that were made to the Match Content field on the DLP incident form view, which was released in the previous store version.
#### Version 1.1.6 - August 2023
Fixed:
* Previously, the data was not transforming correctly for the Last Accessed field in the DLP Incident table.
* The existing Non-ASCII characters transform issue for some of the Symantec DLP fields is now resolved.
#### Version 1.1.4 - July 2023
Fixed: Fixed the Jsession ID (which was not deprecated properly).
#### Version 1.1.1 - June 2023
* Fixed:
+ The changes in the global date-time format impacted the data transformation process. This issue is now resolved.
+ The Refresh Custom Attributes BR was triggered on any column update in the Symantec profile. This issue is now resolved.
+ The polling interval for the DLP Symantec integration is now changed from hours to minutes.
+ Some of the DLP Incident fields did not properly handle unicode and non-English characters in the response. This issue is now fixed.
#### Version 1.1.0 - May 2023
* Fixed:
+ Ingestion was not working for Symantec 16.0.
+ DLP Symantec integration mapping issue.
+ Incident Profile Button's view is not proper.
+ DLP profile gets stuck in a Running state due to a time zone issue.
+ DLP Symantec - Multiple profiles issue.
+ DLP Symantec Severity mapping is not proper.
+ Fetching incidents in CSV format is broken in Symantec if the connection is via the cloud.
#### Version 1.0.8 - August 2022
* New: Allow Setting from DLP core whether to display matched content on form or not for intergration
* Fixed:
+ Refactor Match content endpoint to avoid logging the response
+ Trailing slash included in the Symantec incident ingestion endpoint
+ Accessibility issues
| ---
title: DLP Incident Response Integration with Symantec release notes
description: Version history for the DLP Incident Response integration with Symantec
application on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Security Operations release notes
- ServiceNow Store - Security Incident Response release notes
---
# DLP Incident Response Integration with Symantec release notes
Version history for the DLP Incident Response integration with Symantec application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.1.21 - June 2025
Fixed: Unnecessary error logs that were generated on clicking the Sensitive Information tab in the Workspace.
#### Version 1.1.20 - February 2025
* New:
+ Symantec Evidence File External Storage Implementation:
- Implemented external storage for Symantec evidence files, ensuring secure, scalable, and efficient storage of evidence data outside the core system.
#### Version 1.1.18 - November 2024
* Fixed:
+ Security defects including the misconfiguration of Access Control Lists (ACL) to improve the system protection.
+ The integration performed across all worker threads during a flood of events to ensure more stable and efficient processing.
#### Version 1.1.15 - August 2024
* New: Symantec is now compatible with the DLP core migration changes such as incident status.
* Fixed: Custom attributes is now visible on the enduser lookup rules page whenever a configuration tile is created for Symantec.
#### Version 1.1.13 - June 2024
* Fixed:
+ Missing Server or Detector field on the DLP incident.
+ Symantec DLP staging table was not importing all fields on the source.
+ Symantec DLP Integration: User Justification is showing numerical data and DetectionServer was missing.
+ Fetch of customAttribute fails and no retry happens.
+ Detection date was lesser than the sent date for DLP incidents.
#### Version 1.1.12 - April 2024
* Fixed:
+ Couple of ACLs.
+ Symantec API indexing delay.
#### Version 1.1.11 - February 2024
* New:
+ Added correlation ID mapping for DLP incidents in the transform map.
+ Added support for the DLP incidents archival.
* Fixed:
+ The field values now contains the special characters to support the data import from Symantec.
+ Improved the Detected Sensitive Information records creation performance during the DLP incident ingestion process.
#### Version 1.1.9 - December 2023
* Fixed:
+ Resolved the issue where the Sharepoint and File permissions were merged into the File permissions field of the DLP incidents.
+ Fixed the problem of missing the batch file permissions if one incident in a batch of 100 REST calls fails.
+ Addressed the issue where queue entries are moved to an error state if the processing had exceeded 1 hour.
+ Resolved the performance issues caused by the incident transformation due to a new change for detected sensitive info per incident in the August store release.
+ Fixed the problem where the Integration Configuration tile was not working for some combinations of passwords.
+ Upgraded to code signing snc-app-parent version for the patch.
+ Resolved the issue where the Since Date validation in the Profile was failing when the user was using a different date-time format.
+ Fixed the problem where the file permissions were broken in the v16 API.
+ Addressed the security bugs related to the misconfiguration of table/field ACLs within the com.snc.sym\_dlp plugin.
#### Version 1.1.8 - November 2023
Fixed: The Performance issues are now fixed which occurred due to the changes that were made to the Match Content field on the DLP incident form view, which was released in the previous store version.
#### Version 1.1.6 - August 2023
Fixed:
* Previously, the data was not transforming correctly for the Last Accessed field in the DLP Incident table.
* The existing Non-ASCII characters transform issue for some of the Symantec DLP fields is now resolved.
#### Version 1.1.4 - July 2023
Fixed: Fixed the Jsession ID (which was not deprecated properly).
#### Version 1.1.1 - June 2023
* Fixed:
+ The changes in the global date-time format impacted the data transformation process. This issue is now resolved.
+ The Refresh Custom Attributes BR was triggered on any column update in the Symantec profile. This issue is now resolved.
+ The polling interval for the DLP Symantec integration is now changed from hours to minutes.
+ Some of the DLP Incident fields did not properly handle unicode and non-English characters in the response. This issue is now fixed.
#### Version 1.1.0 - May 2023
* Fixed:
+ Ingestion was not working for Symantec 16.0.
+ DLP Symantec integration mapping issue.
+ Incident Profile Button's view is not proper.
+ DLP profile gets stuck in a Running state due to a time zone issue.
+ DLP Symantec - Multiple profiles issue.
+ DLP Symantec Severity mapping is not proper.
+ Fetching incidents in CSV format is broken in Symantec if the connection is via the cloud.
#### Version 1.0.8 - August 2022
* New: Allow Setting from DLP core whether to display matched content on form or not for intergration
* Fixed:
+ Refactor Match content endpoint to avoid logging the response
+ Trailing slash included in the Symantec incident ingestion endpoint
+ Accessibility issues
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-dlp-incident-response-netskope.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-dlp-incident-response-netskope.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-secops-rn-dlp-incident-response-netskope.html | DLP Incident Response integration with Netskope release notes | Version history for the DLP Incident Response integration with Netskope on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Security Operations release notes",
"ServiceNow Store - Security Incident Response release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-dlp-incident-response-netskope.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-dlp-incident-response-netskope.html"><body id="store-secops-rn-dlp-incident-response-netskope"><main role="main"><article role="article" class="dita" id="store-secops-rn-dlp-incident-response-netskope" aria-labelledby="title_store-secops-rn-dlp-incident-response-netskope">
<h1 class="title topictitle1" id="title_store-secops-rn-dlp-incident-response-netskope">DLP Incident Response integration with Netskope release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the DLP Incident Response integration with Netskope on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-secops-rn-dlp-incident-response-netskope__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d414165e58" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.0.30 - August 2025</dt>
<dd class="dd">Fixed: Resolved an intermittent issue during DLP incident ingestion from NetSkope, where incidents were being created with empty values for Integration Source and Domain fields.</dd>
<dt class="dt dlterm">Version 1.0.18 - July 2025</dt>
<dd class="dd">
<ul class="ul" id="store-secops-rn-dlp-incident-response-netskope__ul_cjc_q32_wfc">
<li class="li">Fixed:<ul class="ul" id="store-secops-rn-dlp-incident-response-netskope__ul_jsl_q32_wfc">
<li class="li">Netskope DLP Status Mapping Overwrite:<ul class="ul" id="store-secops-rn-dlp-incident-response-netskope__ul_yzn_q32_wfc">
<li class="li">Resolved an issue where updates made by customers to the state of a DLP record in the sn_dlir_incident table were being automatically overwritten by the system user. With this fix, the system will no
longer override the state field if it has been manually updated by the customer, ensuring customer changes are preserved as expected.</li>
</ul></li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.0.17 - May 2025</dt>
<dd class="dd" id="store-secops-rn-dlp-incident-response-netskope__latest-store-secops-rn-dlp-incident-response-integration-ms">
<ul class="ul">
<li class="li">Fixed:<ul class="ul" id="store-secops-rn-dlp-incident-response-netskope__ul_gjj_zmb_cfc">
<li class="li">Updated Netskope's acting_user field for End User Lookup mapping.</li>
<li class="li">Ingestion of Netskope DLP Incidents from when status mapping enabled.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.0.16 - February 2025</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul" id="store-secops-rn-dlp-incident-response-netskope__ul_w2m_pk2_d2c">
<li class="li">Evidence File Preview with Download Option: <ul class="ul" id="store-secops-rn-dlp-incident-response-netskope__ul_mfm_pk2_d2c">
<li class="li">Added a preview icon for evidence files in the DLP Workspace.</li>
<li class="li">Users can now preview evidence files and download them directly from the preview interface, simplifying evidence review and retrieval.</li>
</ul></li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.0.14 - December 2024</dt>
<dd class="dd">Fixed: Access Control Lists (ACLs) applied to the Data Loss Prevention Incident Response(DLP IR) end-user workspace to regulate and manage user permissions and access.</dd>
<dt class="dt dlterm">Version 1.0.12 - August 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul" id="store-secops-rn-dlp-incident-response-netskope__ul_p2c_pwk_dcc">
<li class="li">Added support for ingesting DLP incidents.</li>
<li class="li">Deprecated support for alerts ingestion.</li>
<li class="li">View the forensic details (violating content) of the DLP Incidents in both DLP IR Analyst workspace and DLP End user workspace.</li>
<li class="li">Downloading evidence file directly from Netskope on demand.</li>
<li class="li">Map the DLP incidents status between Netskope Object Status and ServiceNow incident status.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.0.4 - February 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul" id="store-secops-rn-dlp-incident-response-netskope__ul_umc_z3v_21c">
<li class="li">Added correlation ID mapping for DLP incidents in the transform map.</li>
<li class="li">Added support for the DLP incidents archival.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.0.3 - June 2023</dt>
<dd class="dd">Fixed: The existing fields in Netskope are not mapped to ServiceNow, this issue is now fixed.</dd>
<dt class="dt dlterm">Version 1.0.0 - May 2022</dt>
<dd class="dd" id="store-secops-rn-dlp-incident-response-netskope__latest-store-secops-rn-dlp-incident-response-netskope">
<ul class="ul">
<li class="li">New:<ul class="ul">
<li class="li">Import DLP incidents from Netskope to provide an incident response workflow for customers</li>
<li class="li">Support incidents created by data-at-rest scan from Netskope: both near real-time as well as on-demand scan</li>
<li class="li">Provides the ability to perform actions from within DLP end-user portal for end-users</li>
</ul></li>
</ul>
</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Security Operations release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops.html"
},
{
"title": "ServiceNow Store - Security Incident Response release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops-sir.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html\">ServiceNow Store - Security Operations release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-sir.html\">ServiceNow Store - Security Incident Response release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">DLP Incident Response integration with Netskope release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2022-05-05T10:12:56.418004Z",
"Updated on": "2025-07-31T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/34805036",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/34805036",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2025-07-31T16:22:15-08:00",
"DC.format": "HTML5",
"DC.identifier": "store-secops-rn-dlp-incident-response-netskope",
"DC.language": null,
"DC.relation": "../../../release-notes/store/security-operations/sn-store-rn-secops-sir.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the DLP Incident Response integration with Netskope on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-secops-rn-dlp-incident-response-netskope.html",
"page_key": 34805036,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 2536,
"img_count": 0,
"read_time": 2,
"video_links": [
""
],
"word_count": 379
},
"related_links": [],
"search_title": null,
"title": "DLP Incident Response integration with Netskope release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-dlp-incident-response-netskope.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-dlp-incident-response-netskope.html\"><body id=\"store-secops-rn-dlp-incident-response-netskope\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-secops-rn-dlp-incident-response-netskope\" aria-labelledby=\"title_store-secops-rn-dlp-incident-response-netskope\">\n <h1 class=\"title topictitle1\" id=\"title_store-secops-rn-dlp-incident-response-netskope\">DLP Incident Response integration with Netskope release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the DLP Incident Response integration with Netskope on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-secops-rn-dlp-incident-response-netskope__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d414165e58\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 1.0.30 - August 2025</dt>\n <dd class=\"dd\">Fixed: Resolved an intermittent issue during DLP incident ingestion from NetSkope, where incidents were being created with empty values for Integration Source and Domain fields.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.18 - July 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-secops-rn-dlp-incident-response-netskope__ul_cjc_q32_wfc\">\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-secops-rn-dlp-incident-response-netskope__ul_jsl_q32_wfc\">\n <li class=\"li\">Netskope DLP Status Mapping Overwrite:<ul class=\"ul\" id=\"store-secops-rn-dlp-incident-response-netskope__ul_yzn_q32_wfc\">\n <li class=\"li\">Resolved an issue where updates made by customers to the state of a DLP record in the sn_dlir_incident table were being automatically overwritten by the system user. With this fix, the system will no\n longer override the state field if it has been manually updated by the customer, ensuring customer changes are preserved as expected.</li>\n </ul></li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.17 - May 2025</dt>\n <dd class=\"dd\" id=\"store-secops-rn-dlp-incident-response-netskope__latest-store-secops-rn-dlp-incident-response-integration-ms\">\n <ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-secops-rn-dlp-incident-response-netskope__ul_gjj_zmb_cfc\">\n <li class=\"li\">Updated Netskope's acting_user field for End User Lookup mapping.</li>\n <li class=\"li\">Ingestion of Netskope DLP Incidents from when status mapping enabled.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.16 - February 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-secops-rn-dlp-incident-response-netskope__ul_w2m_pk2_d2c\">\n <li class=\"li\">Evidence File Preview with Download Option: <ul class=\"ul\" id=\"store-secops-rn-dlp-incident-response-netskope__ul_mfm_pk2_d2c\">\n <li class=\"li\">Added a preview icon for evidence files in the DLP Workspace.</li>\n <li class=\"li\">Users can now preview evidence files and download them directly from the preview interface, simplifying evidence review and retrieval.</li>\n </ul></li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.14 - December 2024</dt>\n <dd class=\"dd\">Fixed: Access Control Lists (ACLs) applied to the Data Loss Prevention Incident Response(DLP IR) end-user workspace to regulate and manage user permissions and access.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.12 - August 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-secops-rn-dlp-incident-response-netskope__ul_p2c_pwk_dcc\">\n <li class=\"li\">Added support for ingesting DLP incidents.</li>\n <li class=\"li\">Deprecated support for alerts ingestion.</li>\n <li class=\"li\">View the forensic details (violating content) of the DLP Incidents in both DLP IR Analyst workspace and DLP End user workspace.</li>\n <li class=\"li\">Downloading evidence file directly from Netskope on demand.</li>\n <li class=\"li\">Map the DLP incidents status between Netskope Object Status and ServiceNow incident status.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.4 - February 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-secops-rn-dlp-incident-response-netskope__ul_umc_z3v_21c\">\n <li class=\"li\">Added correlation ID mapping for DLP incidents in the transform map.</li>\n <li class=\"li\">Added support for the DLP incidents archival.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.3 - June 2023</dt>\n <dd class=\"dd\">Fixed: The existing fields in Netskope are not mapped to ServiceNow, this issue is now fixed.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.0 - May 2022</dt>\n <dd class=\"dd\" id=\"store-secops-rn-dlp-incident-response-netskope__latest-store-secops-rn-dlp-incident-response-netskope\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\">\n <li class=\"li\">Import DLP incidents from Netskope to provide an incident response workflow for customers</li>\n <li class=\"li\">Support incidents created by data-at-rest scan from Netskope: both near real-time as well as on-demand scan</li>\n <li class=\"li\">Provides the ability to perform actions from within DLP end-user portal for end-users</li>\n </ul></li>\n </ul>\n </dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # DLP Incident Response integration with Netskope release notes
Version history for the DLP Incident Response integration with Netskope on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.30 - August 2025
Fixed: Resolved an intermittent issue during DLP incident ingestion from NetSkope, where incidents were being created with empty values for Integration Source and Domain fields.
#### Version 1.0.18 - July 2025
* Fixed:
+ Netskope DLP Status Mapping Overwrite:
- Resolved an issue where updates made by customers to the state of a DLP record in the sn\_dlir\_incident table were being automatically overwritten by the system user. With this fix, the system will no
longer override the state field if it has been manually updated by the customer, ensuring customer changes are preserved as expected.
#### Version 1.0.17 - May 2025
* Fixed:
+ Updated Netskope's acting\_user field for End User Lookup mapping.
+ Ingestion of Netskope DLP Incidents from when status mapping enabled.
#### Version 1.0.16 - February 2025
* New:
+ Evidence File Preview with Download Option:
- Added a preview icon for evidence files in the DLP Workspace.
- Users can now preview evidence files and download them directly from the preview interface, simplifying evidence review and retrieval.
#### Version 1.0.14 - December 2024
Fixed: Access Control Lists (ACLs) applied to the Data Loss Prevention Incident Response(DLP IR) end-user workspace to regulate and manage user permissions and access.
#### Version 1.0.12 - August 2024
* New:
+ Added support for ingesting DLP incidents.
+ Deprecated support for alerts ingestion.
+ View the forensic details (violating content) of the DLP Incidents in both DLP IR Analyst workspace and DLP End user workspace.
+ Downloading evidence file directly from Netskope on demand.
+ Map the DLP incidents status between Netskope Object Status and ServiceNow incident status.
#### Version 1.0.4 - February 2024
* New:
+ Added correlation ID mapping for DLP incidents in the transform map.
+ Added support for the DLP incidents archival.
#### Version 1.0.3 - June 2023
Fixed: The existing fields in Netskope are not mapped to ServiceNow, this issue is now fixed.
#### Version 1.0.0 - May 2022
* New:
+ Import DLP incidents from Netskope to provide an incident response workflow for customers
+ Support incidents created by data-at-rest scan from Netskope: both near real-time as well as on-demand scan
+ Provides the ability to perform actions from within DLP end-user portal for end-users
| ---
title: DLP Incident Response integration with Netskope release notes
description: Version history for the DLP Incident Response integration with Netskope
on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Security Operations release notes
- ServiceNow Store - Security Incident Response release notes
---
# DLP Incident Response integration with Netskope release notes
Version history for the DLP Incident Response integration with Netskope on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.30 - August 2025
Fixed: Resolved an intermittent issue during DLP incident ingestion from NetSkope, where incidents were being created with empty values for Integration Source and Domain fields.
#### Version 1.0.18 - July 2025
* Fixed:
+ Netskope DLP Status Mapping Overwrite:
- Resolved an issue where updates made by customers to the state of a DLP record in the sn\_dlir\_incident table were being automatically overwritten by the system user. With this fix, the system will no
longer override the state field if it has been manually updated by the customer, ensuring customer changes are preserved as expected.
#### Version 1.0.17 - May 2025
* Fixed:
+ Updated Netskope's acting\_user field for End User Lookup mapping.
+ Ingestion of Netskope DLP Incidents from when status mapping enabled.
#### Version 1.0.16 - February 2025
* New:
+ Evidence File Preview with Download Option:
- Added a preview icon for evidence files in the DLP Workspace.
- Users can now preview evidence files and download them directly from the preview interface, simplifying evidence review and retrieval.
#### Version 1.0.14 - December 2024
Fixed: Access Control Lists (ACLs) applied to the Data Loss Prevention Incident Response(DLP IR) end-user workspace to regulate and manage user permissions and access.
#### Version 1.0.12 - August 2024
* New:
+ Added support for ingesting DLP incidents.
+ Deprecated support for alerts ingestion.
+ View the forensic details (violating content) of the DLP Incidents in both DLP IR Analyst workspace and DLP End user workspace.
+ Downloading evidence file directly from Netskope on demand.
+ Map the DLP incidents status between Netskope Object Status and ServiceNow incident status.
#### Version 1.0.4 - February 2024
* New:
+ Added correlation ID mapping for DLP incidents in the transform map.
+ Added support for the DLP incidents archival.
#### Version 1.0.3 - June 2023
Fixed: The existing fields in Netskope are not mapped to ServiceNow, this issue is now fixed.
#### Version 1.0.0 - May 2022
* New:
+ Import DLP incidents from Netskope to provide an incident response workflow for customers
+ Support incidents created by data-at-rest scan from Netskope: both near real-time as well as on-demand scan
+ Provides the ability to perform actions from within DLP end-user portal for end-users
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-dlp-incident-response-proofpoint.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-dlp-incident-response-proofpoint.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-secops-rn-dlp-incident-response-proofpoint.html | DLP Incident Response integration with Proofpoint release notes | Version history for the DLP Incident Response integration with Proofpoint on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Security Operations release notes",
"ServiceNow Store - Security Incident Response release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-dlp-incident-response-proofpoint.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-dlp-incident-response-proofpoint.html"><body id="store-secops-rn-dlp-incident-response-proofpoint"><main role="main"><article role="article" class="dita" id="store-secops-rn-dlp-incident-response-proofpoint" aria-labelledby="title_store-secops-rn-dlp-incident-response-proofpoint">
<h1 class="title topictitle1" id="title_store-secops-rn-dlp-incident-response-proofpoint">DLP Incident Response integration with Proofpoint release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the DLP Incident Response integration with Proofpoint on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-secops-rn-dlp-incident-response-proofpoint__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d285495e58" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.0.14 - April 2025</dt>
<dd class="dd" id="store-secops-rn-dlp-incident-response-proofpoint__latest-store-secops-rn-dlp-incident-response-proofpoint"><p class="p">Fixed :</p>
<p class="p">Provided Support for OAuth 2 Proofpoint authentication.</p></dd>
<dt class="dt dlterm">Version 1.0.15 - May 2025</dt>
<dd class="dd" id="store-secops-rn-dlp-incident-response-proofpoint__latest-store-secops-rn-dlp-incident-response-proofpoint">New: Provided additional support for Proofpoint Data Loss Prevention Incidents from Non-US regions.</dd>
<dt class="dt dlterm">Version 1.0.14 - April 2025</dt>
<dd class="dd">
<p class="p">Fixed :</p>
<p class="p">Provided Support for OAuth 2 Proofpoint authentication.</p>
</dd>
<dt class="dt dlterm">Version 1.0.13 - February 2025</dt>
<dd class="dd">
<ul class="ul" id="store-secops-rn-dlp-incident-response-proofpoint__ul_eh2_mk2_d2c">
<li class="li">New:<ul class="ul" id="store-secops-rn-dlp-incident-response-proofpoint__ul_sd1_nk2_d2c">
<li class="li">Evidence File Preview with Download Option:<ul class="ul" id="store-secops-rn-dlp-incident-response-proofpoint__ul_idv_mk2_d2c">
<li class="li">Added a preview icon for evidence files in the DLP Workspace.<ul class="ul" id="store-secops-rn-dlp-incident-response-proofpoint__ul_fh5_mk2_d2c">
<li class="li">Users can now preview evidence files and download them directly from the preview interface, simplifying evidence review and retrieval.</li>
</ul></li>
</ul></li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.0.11 - November 2024</dt>
<dd class="dd">New: The integration now supports Evidence File Storage in ServiceNow which includes the implementation of Proofpoint Evidence File external storage, by enabling better management and accessibility of evidence files.</dd>
<dt class="dt dlterm">Version 1.0.8 - February 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul" id="store-secops-rn-dlp-incident-response-proofpoint__ul_eyh_y3v_21c">
<li class="li">Added correlation ID mapping for the DLP incidents in the transform map.</li>
<li class="li">Added support of the DLP incidents archival.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.0.6 - November 2023</dt>
<dd class="dd">New: Previously, the endpoint incidents created by Proofpoint were only supported but now the application also supports the email type events from Proofpoint.</dd>
<dt class="dt dlterm">Version 1.0.3 - August 2022</dt>
<dd class="dd">New: Allow Setting from DLP core whether to display matched content on form or not for integrations,</dd>
<dt class="dt dlterm">Version 1.0.1 - May 2022</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul">
<li class="li">Import DLP incidents from Proofpoint to provide an incident response workflow for customers.</li>
<li class="li">Support incidents created by data-at-rest scan from Proofpoint at near-real-time and on-demand scan for cloud and email.</li>
<li class="li">Support endpoint incidents created by Proofpoint.</li>
<li class="li">Provides the ability to perform actions from within the DLP end-user portal for end-users.</li>
</ul></li>
</ul>
</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Security Operations release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops.html"
},
{
"title": "ServiceNow Store - Security Incident Response release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops-sir.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html\">ServiceNow Store - Security Operations release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-sir.html\">ServiceNow Store - Security Incident Response release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">DLP Incident Response integration with Proofpoint release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2022-05-05T10:12:56.418004Z",
"Updated on": "2025-05-01T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/34805037",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/34805037",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2025-05-01",
"DC.format": "HTML5",
"DC.identifier": "store-secops-rn-dlp-incident-response-proofpoint",
"DC.language": null,
"DC.relation": "../../../release-notes/store/security-operations/sn-store-rn-secops-sir.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the DLP Incident Response integration with Proofpoint on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-secops-rn-dlp-incident-response-proofpoint.html",
"page_key": 34805037,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 1952,
"img_count": 0,
"read_time": 2,
"video_links": [
""
],
"word_count": 288
},
"related_links": [],
"search_title": null,
"title": "DLP Incident Response integration with Proofpoint release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-dlp-incident-response-proofpoint.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-dlp-incident-response-proofpoint.html\"><body id=\"store-secops-rn-dlp-incident-response-proofpoint\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-secops-rn-dlp-incident-response-proofpoint\" aria-labelledby=\"title_store-secops-rn-dlp-incident-response-proofpoint\">\n <h1 class=\"title topictitle1\" id=\"title_store-secops-rn-dlp-incident-response-proofpoint\">DLP Incident Response integration with Proofpoint release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the DLP Incident Response integration with Proofpoint on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-secops-rn-dlp-incident-response-proofpoint__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d285495e58\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 1.0.14 - April 2025</dt>\n <dd class=\"dd\" id=\"store-secops-rn-dlp-incident-response-proofpoint__latest-store-secops-rn-dlp-incident-response-proofpoint\"><p class=\"p\">Fixed :</p>\n <p class=\"p\">Provided Support for OAuth 2 Proofpoint authentication.</p></dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.15 - May 2025</dt>\n <dd class=\"dd\" id=\"store-secops-rn-dlp-incident-response-proofpoint__latest-store-secops-rn-dlp-incident-response-proofpoint\">New: Provided additional support for Proofpoint Data Loss Prevention Incidents from Non-US regions.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.14 - April 2025</dt>\n <dd class=\"dd\">\n <p class=\"p\">Fixed :</p>\n <p class=\"p\">Provided Support for OAuth 2 Proofpoint authentication.</p>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.13 - February 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-secops-rn-dlp-incident-response-proofpoint__ul_eh2_mk2_d2c\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-secops-rn-dlp-incident-response-proofpoint__ul_sd1_nk2_d2c\">\n <li class=\"li\">Evidence File Preview with Download Option:<ul class=\"ul\" id=\"store-secops-rn-dlp-incident-response-proofpoint__ul_idv_mk2_d2c\">\n <li class=\"li\">Added a preview icon for evidence files in the DLP Workspace.<ul class=\"ul\" id=\"store-secops-rn-dlp-incident-response-proofpoint__ul_fh5_mk2_d2c\">\n <li class=\"li\">Users can now preview evidence files and download them directly from the preview interface, simplifying evidence review and retrieval.</li>\n </ul></li>\n </ul></li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.11 - November 2024</dt>\n <dd class=\"dd\">New: The integration now supports Evidence File Storage in ServiceNow which includes the implementation of Proofpoint Evidence File external storage, by enabling better management and accessibility of evidence files.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.8 - February 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-secops-rn-dlp-incident-response-proofpoint__ul_eyh_y3v_21c\">\n <li class=\"li\">Added correlation ID mapping for the DLP incidents in the transform map.</li>\n <li class=\"li\">Added support of the DLP incidents archival.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.6 - November 2023</dt>\n <dd class=\"dd\">New: Previously, the endpoint incidents created by Proofpoint were only supported but now the application also supports the email type events from Proofpoint.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.3 - August 2022</dt>\n <dd class=\"dd\">New: Allow Setting from DLP core whether to display matched content on form or not for integrations,</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.1 - May 2022</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\">\n <li class=\"li\">Import DLP incidents from Proofpoint to provide an incident response workflow for customers.</li>\n <li class=\"li\">Support incidents created by data-at-rest scan from Proofpoint at near-real-time and on-demand scan for cloud and email.</li>\n <li class=\"li\">Support endpoint incidents created by Proofpoint.</li>\n <li class=\"li\">Provides the ability to perform actions from within the DLP end-user portal for end-users.</li>\n </ul></li>\n </ul>\n </dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # DLP Incident Response integration with Proofpoint release notes
Version history for the DLP Incident Response integration with Proofpoint on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.14 - April 2025
Fixed :
Provided Support for OAuth 2 Proofpoint authentication.
#### Version 1.0.15 - May 2025
New: Provided additional support for Proofpoint Data Loss Prevention Incidents from Non-US regions.
#### Version 1.0.14 - April 2025
Fixed :
Provided Support for OAuth 2 Proofpoint authentication.
#### Version 1.0.13 - February 2025
* New:
+ Evidence File Preview with Download Option:
- Added a preview icon for evidence files in the DLP Workspace.
* Users can now preview evidence files and download them directly from the preview interface, simplifying evidence review and retrieval.
#### Version 1.0.11 - November 2024
New: The integration now supports Evidence File Storage in ServiceNow which includes the implementation of Proofpoint Evidence File external storage, by enabling better management and accessibility of evidence files.
#### Version 1.0.8 - February 2024
* New:
+ Added correlation ID mapping for the DLP incidents in the transform map.
+ Added support of the DLP incidents archival.
#### Version 1.0.6 - November 2023
New: Previously, the endpoint incidents created by Proofpoint were only supported but now the application also supports the email type events from Proofpoint.
#### Version 1.0.3 - August 2022
New: Allow Setting from DLP core whether to display matched content on form or not for integrations,
#### Version 1.0.1 - May 2022
* New:
+ Import DLP incidents from Proofpoint to provide an incident response workflow for customers.
+ Support incidents created by data-at-rest scan from Proofpoint at near-real-time and on-demand scan for cloud and email.
+ Support endpoint incidents created by Proofpoint.
+ Provides the ability to perform actions from within the DLP end-user portal for end-users.
| ---
title: DLP Incident Response integration with Proofpoint release notes
description: Version history for the DLP Incident Response integration with Proofpoint
on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Security Operations release notes
- ServiceNow Store - Security Incident Response release notes
---
# DLP Incident Response integration with Proofpoint release notes
Version history for the DLP Incident Response integration with Proofpoint on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.14 - April 2025
Fixed :
Provided Support for OAuth 2 Proofpoint authentication.
#### Version 1.0.15 - May 2025
New: Provided additional support for Proofpoint Data Loss Prevention Incidents from Non-US regions.
#### Version 1.0.14 - April 2025
Fixed :
Provided Support for OAuth 2 Proofpoint authentication.
#### Version 1.0.13 - February 2025
* New:
+ Evidence File Preview with Download Option:
- Added a preview icon for evidence files in the DLP Workspace.
* Users can now preview evidence files and download them directly from the preview interface, simplifying evidence review and retrieval.
#### Version 1.0.11 - November 2024
New: The integration now supports Evidence File Storage in ServiceNow which includes the implementation of Proofpoint Evidence File external storage, by enabling better management and accessibility of evidence files.
#### Version 1.0.8 - February 2024
* New:
+ Added correlation ID mapping for the DLP incidents in the transform map.
+ Added support of the DLP incidents archival.
#### Version 1.0.6 - November 2023
New: Previously, the endpoint incidents created by Proofpoint were only supported but now the application also supports the email type events from Proofpoint.
#### Version 1.0.3 - August 2022
New: Allow Setting from DLP core whether to display matched content on form or not for integrations,
#### Version 1.0.1 - May 2022
* New:
+ Import DLP incidents from Proofpoint to provide an incident response workflow for customers.
+ Support incidents created by data-at-rest scan from Proofpoint at near-real-time and on-demand scan for cloud and email.
+ Support endpoint incidents created by Proofpoint.
+ Provides the ability to perform actions from within the DLP end-user portal for end-users.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-elasticsearch-int-threat-intel-sec-center.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-elasticsearch-int-threat-intel-sec-center.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-secops-rn-elasticsearch-int-threat-intel-sec-center.html | Threat Intelligence Security Center integration with Elasticsearch integration for release notes | Version history for the Threat Intelligence Security Center integration with Elasticsearch integration application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Security Operations release notes",
"ServiceNow Store - Security Incident Response release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-elasticsearch-int-threat-intel-sec-center.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-elasticsearch-int-threat-intel-sec-center.html"><body id="store-secops-rn-elasticsearch-int-threat-intel-sec-center"><main role="main"><article role="article" class="dita" id="store-secops-rn-elasticsearch-int-threat-intel-sec-center" aria-labelledby="title_store-secops-rn-elasticsearch-int-threat-intel-sec-center">
<h1 class="title topictitle1" id="title_store-secops-rn-elasticsearch-int-threat-intel-sec-center"><span class="ph">Threat Intelligence Security Center</span> integration with <span class="ph">Elasticsearch</span> integration for release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">Threat Intelligence Security Center</span> integration with <span class="ph">Elasticsearch</span> integration application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-secops-rn-elasticsearch-int-threat-intel-sec-center__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d199066e67" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 3.0.4 - May 2025</dt>
<dd class="dd" id="store-secops-rn-elasticsearch-int-threat-intel-sec-center__latest-store-secops-rn-elasticsearch-int-threat-intel-sec-center">Fixed: ElasticSearch integration logo was not displaying correctly.</dd>
<dt class="dt dlterm">Version 3.0.3 - March 2025</dt>
<dd class="dd">Changed: Application name from "Elasticsearch integration for Threat Intelligence Security Center" to "Threat Intelligence Security Center integration with
Elasticsearch".</dd>
<dt class="dt dlterm">Version 3.0.2 - August 2024</dt>
<dd class="dd">New: Pushed changes to support localization.</dd>
<dt class="dt dlterm">Version 3.0.0 - June 2024</dt>
<dd class="dd">The Threat Intelligence Security Center seamlessly integrates with Elasticsearch, by enabling comprehensive searches across log data within the Elasticsearch
deployment. It efficiently incorporates pertinent sighting information into Observables for enhanced security analysis.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Security Operations release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops.html"
},
{
"title": "ServiceNow Store - Security Incident Response release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops-sir.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html\">ServiceNow Store - Security Operations release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-sir.html\">ServiceNow Store - Security Incident Response release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Threat Intelligence Security Center integration with Elasticsearch integration for release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2024-02-01T12:45:48.652881Z",
"Updated on": "2025-05-01T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/43434225",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/43434225",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2025-05-01T16:22:15-08:00",
"DC.format": "HTML5",
"DC.identifier": "store-secops-rn-elasticsearch-int-threat-intel-sec-center",
"DC.language": null,
"DC.relation": "../../../release-notes/store/security-operations/sn-store-rn-secops-sir.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Threat Intelligence Security Center integration with Elasticsearch integration application on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-secops-rn-elasticsearch-int-threat-intel-sec-center.html",
"page_key": 43434225,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 995,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 123
},
"related_links": [],
"search_title": null,
"title": "Threat Intelligence Security Center integration with Elasticsearch integration for release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-elasticsearch-int-threat-intel-sec-center.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-elasticsearch-int-threat-intel-sec-center.html\"><body id=\"store-secops-rn-elasticsearch-int-threat-intel-sec-center\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-secops-rn-elasticsearch-int-threat-intel-sec-center\" aria-labelledby=\"title_store-secops-rn-elasticsearch-int-threat-intel-sec-center\">\n <h1 class=\"title topictitle1\" id=\"title_store-secops-rn-elasticsearch-int-threat-intel-sec-center\"><span class=\"ph\">Threat Intelligence Security Center</span> integration with <span class=\"ph\">Elasticsearch</span> integration for release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the <span class=\"ph\">Threat Intelligence Security Center</span> integration with <span class=\"ph\">Elasticsearch</span> integration application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\"><div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-secops-rn-elasticsearch-int-threat-intel-sec-center__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div></div>\n </section>\n <section class=\"section\"><h2 id=\"d199066e67\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 3.0.4 - May 2025</dt>\n <dd class=\"dd\" id=\"store-secops-rn-elasticsearch-int-threat-intel-sec-center__latest-store-secops-rn-elasticsearch-int-threat-intel-sec-center\">Fixed: ElasticSearch integration logo was not displaying correctly.</dd>\n \n \n <dt class=\"dt dlterm\">Version 3.0.3 - March 2025</dt>\n <dd class=\"dd\">Changed: Application name from "Elasticsearch integration for Threat Intelligence Security Center" to "Threat Intelligence Security Center integration with\n Elasticsearch".</dd>\n \n \n <dt class=\"dt dlterm\">Version 3.0.2 - August 2024</dt>\n <dd class=\"dd\">New: Pushed changes to support localization.</dd>\n \n \n <dt class=\"dt dlterm\">Version 3.0.0 - June 2024</dt>\n <dd class=\"dd\">The Threat Intelligence Security Center seamlessly integrates with Elasticsearch, by enabling comprehensive searches across log data within the Elasticsearch\n deployment. It efficiently incorporates pertinent sighting information into Observables for enhanced security analysis.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Threat Intelligence Security Center integration with Elasticsearch integration for release notes
Version history for the Threat Intelligence Security Center integration with Elasticsearch integration application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 3.0.4 - May 2025
Fixed: ElasticSearch integration logo was not displaying correctly.
#### Version 3.0.3 - March 2025
Changed: Application name from "Elasticsearch integration for Threat Intelligence Security Center" to "Threat Intelligence Security Center integration with
Elasticsearch".
#### Version 3.0.2 - August 2024
New: Pushed changes to support localization.
#### Version 3.0.0 - June 2024
The Threat Intelligence Security Center seamlessly integrates with Elasticsearch, by enabling comprehensive searches across log data within the Elasticsearch
deployment. It efficiently incorporates pertinent sighting information into Observables for enhanced security analysis.
| ---
title: Threat Intelligence Security Center integration with Elasticsearch integration
for release notes
description: Version history for the Threat Intelligence Security Center integration
with Elasticsearch integration application on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Security Operations release notes
- ServiceNow Store - Security Incident Response release notes
---
# Threat Intelligence Security Center integration with Elasticsearch integration for release notes
Version history for the Threat Intelligence Security Center integration with Elasticsearch integration application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 3.0.4 - May 2025
Fixed: ElasticSearch integration logo was not displaying correctly.
#### Version 3.0.3 - March 2025
Changed: Application name from "Elasticsearch integration for Threat Intelligence Security Center" to "Threat Intelligence Security Center integration with
Elasticsearch".
#### Version 3.0.2 - August 2024
New: Pushed changes to support localization.
#### Version 3.0.0 - June 2024
The Threat Intelligence Security Center seamlessly integrates with Elasticsearch, by enabling comprehensive searches across log data within the Elasticsearch
deployment. It efficiently incorporates pertinent sighting information into Observables for enhanced security analysis.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-elasticsearch.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-elasticsearch.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-secops-rn-elasticsearch.html | Elasticsearch integration for Security Operations release notes | Version history for the Elasticsearch integration for Security Operations on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Security Operations release notes",
"ServiceNow Store - Security Incident Response release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-elasticsearch.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-elasticsearch.html"><body id="store-secops-rn-elasticsearch"><main role="main"><article role="article" class="dita" id="store-secops-rn-elasticsearch" aria-labelledby="title_store-secops-rn-elasticsearch">
<h1 class="title topictitle1" id="title_store-secops-rn-elasticsearch"><span class="ph">Elasticsearch</span>
integration for <span class="ph">Security Operations</span> release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">Elasticsearch</span>
integration for <span class="ph">Security Operations</span> on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section" id="store-secops-rn-elasticsearch__section_dt5_kdr_pjb">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-secops-rn-elasticsearch__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section" id="store-secops-rn-elasticsearch__section_lrr_nx4_kfb"><h2 id="d373269e65" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 10.3.4 - November 2024</dt>
<dd class="dd" id="store-secops-rn-elasticsearch__latest-store-secops-rn-elasticsearch">Changed: Migration of Workflows to Flow Designer for Elasticsearch integration.</dd>
<dt class="dt dlterm">Version 10.3.3 - August 2023</dt>
<dd class="dd">Fixed: The Elasticsearch Integration for Security Operations plugin available as a part of the base system is not working for Sighting Search.</dd>
<dt class="dt dlterm">Version 10.3.2 - February 2023</dt>
<dd class="dd">New: Supports Type changes to display on the Security Incident Response workspace.</dd>
<dt class="dt dlterm">Version 10.3.0 - June 2020</dt>
<dd class="dd">New: Implementation Flow to support Integration capability framework v2.0.</dd>
<dt class="dt dlterm">Version 9.0.1 - November 2019</dt>
<dd class="dd"><ul class="ul" id="store-secops-rn-elasticsearch__ul_rzn_pdr_pjb">
<li class="li">New: <ul class="ul" id="store-secops-rn-elasticsearch__ul_d1w_pdr_pjb">
<li class="li">Support for custom index search. Support for custom timestamp format.</li>
<li class="li">Support for custom timestamp format.</li>
</ul></li>
<li class="li">Changed: <ul class="ul" id="store-secops-rn-elasticsearch__ul_y3m_zdr_pjb">
<li class="li">Elastic Search configuration has two new fields: Elasticsearch Index, Date range field.</li>
<li class="li">Link URL field renamed to Kibana Base URL.</li>
</ul></li>
</ul></dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Security Operations release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops.html"
},
{
"title": "ServiceNow Store - Security Incident Response release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops-sir.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html\">ServiceNow Store - Security Operations release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-sir.html\">ServiceNow Store - Security Incident Response release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Elasticsearch integration for Security Operations release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2019-06-10T00:00:00Z",
"Initial upload": "2019-06-10T00:00:00Z",
"Updated on": "2024-11-07T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/11413955",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/11413955",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2019-06-10T15:59:27-07:00",
"DC.date.modified": "2024-11-07",
"DC.format": "HTML5",
"DC.identifier": "store-secops-rn-elasticsearch",
"DC.language": null,
"DC.relation": "../../../release-notes/store/security-operations/sn-store-rn-secops-sir.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Elasticsearch integration for Security Operations on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-secops-rn-elasticsearch.html",
"page_key": 11413955,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 1042,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 149
},
"related_links": [],
"search_title": null,
"title": "Elasticsearch integration for Security Operations release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-elasticsearch.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-elasticsearch.html\"><body id=\"store-secops-rn-elasticsearch\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-secops-rn-elasticsearch\" aria-labelledby=\"title_store-secops-rn-elasticsearch\">\n <h1 class=\"title topictitle1\" id=\"title_store-secops-rn-elasticsearch\"><span class=\"ph\">Elasticsearch</span>\n integration for <span class=\"ph\">Security Operations</span> release notes</h1>\n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the <span class=\"ph\">Elasticsearch</span>\n integration for <span class=\"ph\">Security Operations</span> on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\" id=\"store-secops-rn-elasticsearch__section_dt5_kdr_pjb\">\n <div class=\"p\"><div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-secops-rn-elasticsearch__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div></div>\n </section>\n <section class=\"section\" id=\"store-secops-rn-elasticsearch__section_lrr_nx4_kfb\"><h2 id=\"d373269e65\" class=\"title sectiontitle\">Version history</h2>\n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 10.3.4 - November 2024</dt>\n <dd class=\"dd\" id=\"store-secops-rn-elasticsearch__latest-store-secops-rn-elasticsearch\">Changed: Migration of Workflows to Flow Designer for Elasticsearch integration.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.3.3 - August 2023</dt>\n <dd class=\"dd\">Fixed: The Elasticsearch Integration for Security Operations plugin available as a part of the base system is not working for Sighting Search.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.3.2 - February 2023</dt>\n <dd class=\"dd\">New: Supports Type changes to display on the Security Incident Response workspace.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.3.0 - June 2020</dt>\n <dd class=\"dd\">New: Implementation Flow to support Integration capability framework v2.0.</dd>\n \n \n <dt class=\"dt dlterm\">Version 9.0.1 - November 2019</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-secops-rn-elasticsearch__ul_rzn_pdr_pjb\">\n <li class=\"li\">New: <ul class=\"ul\" id=\"store-secops-rn-elasticsearch__ul_d1w_pdr_pjb\">\n <li class=\"li\">Support for custom index search. Support for custom timestamp format.</li>\n <li class=\"li\">Support for custom timestamp format.</li>\n </ul></li>\n <li class=\"li\">Changed: <ul class=\"ul\" id=\"store-secops-rn-elasticsearch__ul_y3m_zdr_pjb\">\n <li class=\"li\">Elastic Search configuration has two new fields: Elasticsearch Index, Date range field.</li>\n <li class=\"li\">Link URL field renamed to Kibana Base URL.</li>\n </ul></li>\n </ul></dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Elasticsearch integration for Security Operations release notes
Version history for the Elasticsearch
integration for Security Operations on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 10.3.4 - November 2024
Changed: Migration of Workflows to Flow Designer for Elasticsearch integration.
#### Version 10.3.3 - August 2023
Fixed: The Elasticsearch Integration for Security Operations plugin available as a part of the base system is not working for Sighting Search.
#### Version 10.3.2 - February 2023
New: Supports Type changes to display on the Security Incident Response workspace.
#### Version 10.3.0 - June 2020
New: Implementation Flow to support Integration capability framework v2.0.
#### Version 9.0.1 - November 2019
* New:
+ Support for custom index search. Support for custom timestamp format.
+ Support for custom timestamp format.
* Changed:
+ Elastic Search configuration has two new fields: Elasticsearch Index, Date range field.
+ Link URL field renamed to Kibana Base URL.
| ---
title: Elasticsearch integration for Security Operations release notes
description: Version history for the Elasticsearch integration for Security Operations
on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Security Operations release notes
- ServiceNow Store - Security Incident Response release notes
---
# Elasticsearch integration for Security Operations release notes
Version history for the Elasticsearch
integration for Security Operations on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 10.3.4 - November 2024
Changed: Migration of Workflows to Flow Designer for Elasticsearch integration.
#### Version 10.3.3 - August 2023
Fixed: The Elasticsearch Integration for Security Operations plugin available as a part of the base system is not working for Sighting Search.
#### Version 10.3.2 - February 2023
New: Supports Type changes to display on the Security Incident Response workspace.
#### Version 10.3.0 - June 2020
New: Implementation Flow to support Integration capability framework v2.0.
#### Version 9.0.1 - November 2019
* New:
+ Support for custom index search. Support for custom timestamp format.
+ Support for custom timestamp format.
* Changed:
+ Elastic Search configuration has two new fields: Elasticsearch Index, Date range field.
+ Link URL field renamed to Kibana Base URL.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-event-alert-ingestion.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-event-alert-ingestion.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-secops-rn-event-alert-ingestion.html | Event and Alert Ingestion for Security Operations release notes | Version history for the Event and Alert Ingestion for Security Operations on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Security Operations release notes",
"ServiceNow Store - Security Incident Response release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-event-alert-ingestion.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-event-alert-ingestion.html"><body id="store-secops-rn-event-alert-ingestion"><main role="main"><article role="article" class="dita" id="store-secops-rn-event-alert-ingestion" aria-labelledby="title_store-secops-rn-event-alert-ingestion">
<h1 class="title topictitle1" id="title_store-secops-rn-event-alert-ingestion">Event and Alert Ingestion for <span class="ph">Security Operations</span> release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Event and Alert Ingestion for <span class="ph">Security Operations</span> on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-secops-rn-event-alert-ingestion__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d89729e62" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 11.0.1 - December 2020</dt>
<dd class="dd" id="store-secops-rn-event-alert-ingestion__latest-store-secops-rn-event-alert-ingestion">Fixed: This release contains minor fixes.</dd>
<dt class="dt dlterm">Version 11.0.0 - September 2020</dt>
<dd class="dd">Fixed: Minor bug fixes.</dd>
<dt class="dt dlterm">Version 10.1.1 - May 2020</dt>
<dd class="dd">Changed: Support for related list mapping such as Assignment Group, Assigned to, Category and Sub-Category.</dd>
<dt class="dt dlterm">Version 10.0.3 - March 2020</dt>
<dd class="dd"><ul class="ul">
<li class="li">Create multiple event profiles in your <span class="ph">ServiceNow AI Platform</span> instance that permit you to ingest and select sample fired correlated events.</li>
<li class="li">Map <span class="ph">Splunk</span> fired correlated events values to associated SIR security incident fields with dynamic drag-and- drop mapping.</li>
<li class="li">Aggregate fired correlated events to existing security incidents when you determine the new notable events are related to existing security incidents.</li>
<li class="li">Validate your mapping with a preview of the alert values in a security incident. You can edit the fields if you are not satisfied with the mapping.</li>
<li class="li">Retrieve historical alerts with a one-time retrieval, or, schedule and ingest on-going, future alerts on configurable intervals.</li>
</ul></dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Security Operations release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops.html"
},
{
"title": "ServiceNow Store - Security Incident Response release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops-sir.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html\">ServiceNow Store - Security Operations release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-sir.html\">ServiceNow Store - Security Incident Response release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Event and Alert Ingestion for Security Operations release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2020-03-06T00:00:00Z",
"Initial upload": "2020-03-06T00:00:00Z",
"Updated on": "2020-12-17T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/14312805",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/14312805",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2020-03-06T16:22:15-08:00",
"DC.date.modified": "2020-12-17T15:22:15-08:00",
"DC.format": "HTML5",
"DC.identifier": "store-secops-rn-event-alert-ingestion",
"DC.language": null,
"DC.relation": "../../../release-notes/store/security-operations/sn-store-rn-secops-sir.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Event and Alert Ingestion for Security Operations on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-secops-rn-event-alert-ingestion.html",
"page_key": 14312805,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 1242,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 184
},
"related_links": [],
"search_title": null,
"title": "Event and Alert Ingestion for Security Operations release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-event-alert-ingestion.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-event-alert-ingestion.html\"><body id=\"store-secops-rn-event-alert-ingestion\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-secops-rn-event-alert-ingestion\" aria-labelledby=\"title_store-secops-rn-event-alert-ingestion\">\n <h1 class=\"title topictitle1\" id=\"title_store-secops-rn-event-alert-ingestion\">Event and Alert Ingestion for <span class=\"ph\">Security Operations</span> release notes</h1>\n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the Event and Alert Ingestion for <span class=\"ph\">Security Operations</span> on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\"><div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-secops-rn-event-alert-ingestion__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div></div>\n </section>\n <section class=\"section\"><h2 id=\"d89729e62\" class=\"title sectiontitle\">Version history</h2>\n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 11.0.1 - December 2020</dt>\n <dd class=\"dd\" id=\"store-secops-rn-event-alert-ingestion__latest-store-secops-rn-event-alert-ingestion\">Fixed: This release contains minor fixes.</dd>\n \n \n <dt class=\"dt dlterm\">Version 11.0.0 - September 2020</dt>\n <dd class=\"dd\">Fixed: Minor bug fixes.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.1.1 - May 2020</dt>\n <dd class=\"dd\">Changed: Support for related list mapping such as Assignment Group, Assigned to, Category and Sub-Category.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.0.3 - March 2020</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">Create multiple event profiles in your <span class=\"ph\">ServiceNow AI Platform</span> instance that permit you to ingest and select sample fired correlated events.</li>\n <li class=\"li\">Map <span class=\"ph\">Splunk</span> fired correlated events values to associated SIR security incident fields with dynamic drag-and- drop mapping.</li>\n <li class=\"li\">Aggregate fired correlated events to existing security incidents when you determine the new notable events are related to existing security incidents.</li>\n <li class=\"li\">Validate your mapping with a preview of the alert values in a security incident. You can edit the fields if you are not satisfied with the mapping.</li>\n <li class=\"li\">Retrieve historical alerts with a one-time retrieval, or, schedule and ingest on-going, future alerts on configurable intervals.</li>\n </ul></dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Event and Alert Ingestion for Security Operations release notes
Version history for the Event and Alert Ingestion for Security Operations on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 11.0.1 - December 2020
Fixed: This release contains minor fixes.
#### Version 11.0.0 - September 2020
Fixed: Minor bug fixes.
#### Version 10.1.1 - May 2020
Changed: Support for related list mapping such as Assignment Group, Assigned to, Category and Sub-Category.
#### Version 10.0.3 - March 2020
* Create multiple event profiles in your ServiceNow AI Platform instance that permit you to ingest and select sample fired correlated events.
* Map Splunk fired correlated events values to associated SIR security incident fields with dynamic drag-and- drop mapping.
* Aggregate fired correlated events to existing security incidents when you determine the new notable events are related to existing security incidents.
* Validate your mapping with a preview of the alert values in a security incident. You can edit the fields if you are not satisfied with the mapping.
* Retrieve historical alerts with a one-time retrieval, or, schedule and ingest on-going, future alerts on configurable intervals.
| ---
title: Event and Alert Ingestion for Security Operations release notes
description: Version history for the Event and Alert Ingestion for Security Operations
on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Security Operations release notes
- ServiceNow Store - Security Incident Response release notes
---
# Event and Alert Ingestion for Security Operations release notes
Version history for the Event and Alert Ingestion for Security Operations on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 11.0.1 - December 2020
Fixed: This release contains minor fixes.
#### Version 11.0.0 - September 2020
Fixed: Minor bug fixes.
#### Version 10.1.1 - May 2020
Changed: Support for related list mapping such as Assignment Group, Assigned to, Category and Sub-Category.
#### Version 10.0.3 - March 2020
* Create multiple event profiles in your ServiceNow AI Platform instance that permit you to ingest and select sample fired correlated events.
* Map Splunk fired correlated events values to associated SIR security incident fields with dynamic drag-and- drop mapping.
* Aggregate fired correlated events to existing security incidents when you determine the new notable events are related to existing security incidents.
* Validate your mapping with a preview of the alert values in a security incident. You can edit the fields if you are not satisfied with the mapping.
* Retrieve historical alerts with a one-time retrieval, or, schedule and ingest on-going, future alerts on configurable intervals.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-file-explorer-component.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-file-explorer-component.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-secops-rn-file-explorer-component.html | File Explorer Component for Security Operations release notes | Version history for the File Explorer Component for Security Operations application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Security Operations release notes",
"ServiceNow Store - Security Incident Response release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-file-explorer-component.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-file-explorer-component.html"><body id="store-secops-rn-file-explorer-component"><main role="main"><article role="article" class="dita" id="store-secops-rn-file-explorer-component" aria-labelledby="title_store-secops-rn-file-explorer-component">
<h1 class="title topictitle1" id="title_store-secops-rn-file-explorer-component">File Explorer Component for <span class="ph">Security Operations</span> release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the File Explorer Component for <span class="ph">Security Operations</span> application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-secops-rn-file-explorer-component__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d450205e64" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.2.11 - August 2025</dt>
<dd class="dd">Fixed: Resolved an issue in the SharePoint File Explorer Connector for SIR where long folder names were incorrectly truncated and replaced by a period ("."), causing confusion during folder navigation.</dd>
<dt class="dt dlterm">Version 1.2.4 - November 2024</dt>
<dd class="dd" id="store-secops-rn-file-explorer-component__latest-store-secops-rn-file-explorer-component">Fixed: Resolved different accessibility issues under Collaboration tab in MSIM workspace, like navigation buttons etc.</dd>
<dt class="dt dlterm">Version 1.2.2 - March 2022</dt>
<dd class="dd">Fixed: FE folder and files list was not getting loaded when the user toggles between other tabs.</dd>
<dt class="dt dlterm">Version 1.1.0 - December 2021</dt>
<dd class="dd">Displays the files from File Explorer and allows the users to perform file operations.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Security Operations release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops.html"
},
{
"title": "ServiceNow Store - Security Incident Response release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops-sir.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html\">ServiceNow Store - Security Operations release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-sir.html\">ServiceNow Store - Security Incident Response release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">File Explorer Component for Security Operations release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2018-01-29T00:00:00Z",
"Updated on": "2025-07-31T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/33553926",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/33553926",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2025-07-31T16:22:15-08:00",
"DC.format": "HTML5",
"DC.identifier": "store-secops-rn-file-explorer-component",
"DC.language": null,
"DC.relation": "../../../release-notes/store/security-operations/sn-store-rn-secops-sir.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the File Explorer Component for Security Operations application on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-secops-rn-file-explorer-component.html",
"page_key": 33553926,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 892,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 132
},
"related_links": [],
"search_title": null,
"title": "File Explorer Component for Security Operations release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-file-explorer-component.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-file-explorer-component.html\"><body id=\"store-secops-rn-file-explorer-component\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-secops-rn-file-explorer-component\" aria-labelledby=\"title_store-secops-rn-file-explorer-component\">\n <h1 class=\"title topictitle1\" id=\"title_store-secops-rn-file-explorer-component\">File Explorer Component for <span class=\"ph\">Security Operations</span> release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the File Explorer Component for <span class=\"ph\">Security Operations</span> application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-secops-rn-file-explorer-component__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d450205e64\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 1.2.11 - August 2025</dt>\n <dd class=\"dd\">Fixed: Resolved an issue in the SharePoint File Explorer Connector for SIR where long folder names were incorrectly truncated and replaced by a period ("."), causing confusion during folder navigation.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.2.4 - November 2024</dt>\n <dd class=\"dd\" id=\"store-secops-rn-file-explorer-component__latest-store-secops-rn-file-explorer-component\">Fixed: Resolved different accessibility issues under Collaboration tab in MSIM workspace, like navigation buttons etc.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.2.2 - March 2022</dt>\n <dd class=\"dd\">Fixed: FE folder and files list was not getting loaded when the user toggles between other tabs.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.0 - December 2021</dt>\n <dd class=\"dd\">Displays the files from File Explorer and allows the users to perform file operations.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # File Explorer Component for Security Operations release notes
Version history for the File Explorer Component for Security Operations application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.2.11 - August 2025
Fixed: Resolved an issue in the SharePoint File Explorer Connector for SIR where long folder names were incorrectly truncated and replaced by a period ("."), causing confusion during folder navigation.
#### Version 1.2.4 - November 2024
Fixed: Resolved different accessibility issues under Collaboration tab in MSIM workspace, like navigation buttons etc.
#### Version 1.2.2 - March 2022
Fixed: FE folder and files list was not getting loaded when the user toggles between other tabs.
#### Version 1.1.0 - December 2021
Displays the files from File Explorer and allows the users to perform file operations.
| ---
title: File Explorer Component for Security Operations release notes
description: Version history for the File Explorer Component for Security Operations
application on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Security Operations release notes
- ServiceNow Store - Security Incident Response release notes
---
# File Explorer Component for Security Operations release notes
Version history for the File Explorer Component for Security Operations application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.2.11 - August 2025
Fixed: Resolved an issue in the SharePoint File Explorer Connector for SIR where long folder names were incorrectly truncated and replaced by a period ("."), causing confusion during folder navigation.
#### Version 1.2.4 - November 2024
Fixed: Resolved different accessibility issues under Collaboration tab in MSIM workspace, like navigation buttons etc.
#### Version 1.2.2 - March 2022
Fixed: FE folder and files list was not getting loaded when the user toggles between other tabs.
#### Version 1.1.0 - December 2021
Displays the files from File Explorer and allows the users to perform file operations.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-file-explorer-sir.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-file-explorer-sir.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-secops-rn-file-explorer-sir.html | File Explorer for Security Incident Response release notes | Version history for the File Explorer for Security Incident Response application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Security Operations release notes",
"ServiceNow Store - Security Incident Response release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-file-explorer-sir.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-file-explorer-sir.html"><body id="store-secops-rn-file-explorer-sir"><main role="main"><article role="article" class="dita" id="store-secops-rn-file-explorer-sir" aria-labelledby="title_store-secops-rn-file-explorer-sir">
<h1 class="title topictitle1" id="title_store-secops-rn-file-explorer-sir">File Explorer for Security Incident Response release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the File Explorer for Security Incident Response application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-secops-rn-file-explorer-sir__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d592640e58" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.2.3 - May 2024</dt>
<dd class="dd" id="store-secops-rn-file-explorer-sir__latest-store-secops-rn-file-explorer-sir">Fixed: Empty ACLs and Report view ACLs.</dd>
<dt class="dt dlterm">Version 1.2.2 - March 2022</dt>
<dd class="dd">Fixed: Updated the Default Template record table.</dd>
<dt class="dt dlterm">Version 1.2.0 - March 2022</dt>
<dd class="dd">Fixed: Bug fixes.</dd>
<dt class="dt dlterm">Version 1.1.1 - December 2021</dt>
<dd class="dd">Provides base infrastructure to integrate with any third-party file hosting provider such as Microsoft SharePoint.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Security Operations release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops.html"
},
{
"title": "ServiceNow Store - Security Incident Response release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops-sir.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html\">ServiceNow Store - Security Operations release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-sir.html\">ServiceNow Store - Security Incident Response release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">File Explorer for Security Incident Response release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2018-01-29T00:00:00Z",
"Updated on": "2024-05-09T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/33553927",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/33553927",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2024-05-09",
"DC.format": "HTML5",
"DC.identifier": "store-secops-rn-file-explorer-sir",
"DC.language": null,
"DC.relation": "../../../release-notes/store/security-operations/sn-store-rn-secops-sir.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the File Explorer for Security Incident Response application on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-secops-rn-file-explorer-sir.html",
"page_key": 33553927,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 600,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 88
},
"related_links": [],
"search_title": null,
"title": "File Explorer for Security Incident Response release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-file-explorer-sir.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-file-explorer-sir.html\"><body id=\"store-secops-rn-file-explorer-sir\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-secops-rn-file-explorer-sir\" aria-labelledby=\"title_store-secops-rn-file-explorer-sir\">\n <h1 class=\"title topictitle1\" id=\"title_store-secops-rn-file-explorer-sir\">File Explorer for Security Incident Response release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the File Explorer for Security Incident Response application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-secops-rn-file-explorer-sir__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d592640e58\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 1.2.3 - May 2024</dt>\n <dd class=\"dd\" id=\"store-secops-rn-file-explorer-sir__latest-store-secops-rn-file-explorer-sir\">Fixed: Empty ACLs and Report view ACLs.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.2.2 - March 2022</dt>\n <dd class=\"dd\">Fixed: Updated the Default Template record table.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.2.0 - March 2022</dt>\n <dd class=\"dd\">Fixed: Bug fixes.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.1 - December 2021</dt>\n <dd class=\"dd\">Provides base infrastructure to integrate with any third-party file hosting provider such as Microsoft SharePoint.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # File Explorer for Security Incident Response release notes
Version history for the File Explorer for Security Incident Response application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.2.3 - May 2024
Fixed: Empty ACLs and Report view ACLs.
#### Version 1.2.2 - March 2022
Fixed: Updated the Default Template record table.
#### Version 1.2.0 - March 2022
Fixed: Bug fixes.
#### Version 1.1.1 - December 2021
Provides base infrastructure to integrate with any third-party file hosting provider such as Microsoft SharePoint.
| ---
title: File Explorer for Security Incident Response release notes
description: Version history for the File Explorer for Security Incident Response
application on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Security Operations release notes
- ServiceNow Store - Security Incident Response release notes
---
# File Explorer for Security Incident Response release notes
Version history for the File Explorer for Security Incident Response application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.2.3 - May 2024
Fixed: Empty ACLs and Report view ACLs.
#### Version 1.2.2 - March 2022
Fixed: Updated the Default Template record table.
#### Version 1.2.0 - March 2022
Fixed: Bug fixes.
#### Version 1.1.1 - December 2021
Provides base infrastructure to integrate with any third-party file hosting provider such as Microsoft SharePoint.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-github-app-vuln-integration.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-github-app-vuln-integration.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-secops-rn-github-app-vuln-integration.html | Github Application Vulnerability Integration release notes | Version history for the Github Application Vulnerability Integration application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Security Operations release notes",
"ServiceNow Store - Vulnerability Response release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-github-app-vuln-integration.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-github-app-vuln-integration.html"><body id="store-secops-rn-github-app-vuln-integration"><main role="main"><article role="article" class="dita" id="store-secops-rn-github-app-vuln-integration" aria-labelledby="title_store-secops-rn-github-app-vuln-integration">
<h1 class="title topictitle1" id="title_store-secops-rn-github-app-vuln-integration">Github Application Vulnerability Integration release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Github Application Vulnerability Integration application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-secops-rn-github-app-vuln-integration__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d600737e56" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 2.3.0 - August 2025</dt>
<dd class="dd">Fixed: Addressed an issue where the GitHub Repositories Integration was encountering 404 errors when attempting to retrieve custom property values for discovered applications, despite initially receiving successful 200
responses.</dd>
<dt class="dt dlterm">Version 2.2.0 - June 2025</dt>
<dd class="dd" id="store-secops-rn-github-app-vuln-integration__latest-store-secops-rn-github-app-vuln-integration">Fixed: Resolved a gap where AVITs were not created if the CVE was absent in the response. The system is now made to fall back to using the GHSA ID to create a third-party
entry with associated CWEs, ensuring that all findings are processed and AVITs are created without omissions. An issue was addressed where some updates were missing when deltas were pulled from GitHub Dependabot Alerts. A
conditional query parameter was introduced using the sort field to ensure complete and consistent data retrieval.</dd>
<dt class="dt dlterm">Version 2.1.0 - May 2025</dt>
<dd class="dd">Fixed: Ability to create separate AVITs for vulnerabilities within the same package but different paths in Dependabot alerts by enhancing the uniqueness of source_avit_id.
This fixes the issue of collapsing multiple occurrences into a single AVIT.</dd>
<dt class="dt dlterm">Version 2.0.1 - March 2025</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New: We have introduced a new integration 'GitHub Organizations Integration" which can fetch the Organization's data created within an enterprise GitHub account, when an enterprise API is selected on the configuration
screen</li>
<li class="li">Fixed:<ul class="ul" id="store-secops-rn-github-app-vuln-integration__ul_ez5_j1y_42c">
<li class="li">Enterprise API Configuration is now enabled.</li>
<li class="li">OAuth authentication issues have been fixed.</li>
<li class="li">Pagination issues have been resolved with Dependabot integration.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 2.0.0 - February 2025</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Fixed:<ul class="ul" id="store-secops-rn-github-app-vuln-integration__ul_kl4_xz2_d2c">
<li class="li">Issue resulting in the 422 Error response from the GitHub API for the Secret Scanning Integration.</li>
<li class="li">Uniform repository naming convention across GitHub integrations.</li>
<li class="li">'Topics' attribute from the API response payload to the GitHub data model to accommodate longer strings and prevent truncation.</li>
<li class="li">False error message, '[operation] has been refused due to table's cross-scope access policy' displayed on the configuration page.</li>
<li class="li">'Last found' and 'First found' values to accurately reflect these dates on the Secret Scanning Integration.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 1.2.2 - August 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul" id="store-secops-rn-github-app-vuln-integration__ul_lrq_11t_dcc">
<li class="li">Two GitHub Secret Scanning Integrations import vulnerabilities that result from potentially exploitable Client Secrets as well as their locations.<ul class="ul" id="store-secops-rn-github-app-vuln-integration__ul_gcv_11t_dcc">
<li class="li">GitHub Secret Scanning Integration - This integration imports the vulnerabilities for the potentially exploitable Client Secrets.</li>
<li class="li">GitHub Secret Scanning Location Integration - This integration provides the locations of the Client Secrets in the system.</li>
</ul></li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 1.1.3 - May 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul" id="store-secops-rn-github-app-vuln-integration__ul_rhq_pm1_hbc">
<li class="li">Import your application data with the GitHub Repos Integration</li>
<li class="li">The GitHub Repos Integration imports application information from your GitHub repositories and stores it in the Discovered Applications table. The GitHub CodeScan and Dependabot integrations require the current
application data that is imported by the GitHub Repos Integration.</li>
<li class="li">Improvements to the setup for the Authentication Type (OAuth) credentials on the GitHub Configuration page.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 1.0.4 - February 2024</dt>
<dd class="dd"><ul class="ul">
<li class="li">New:<ul class="ul" id="store-secops-rn-github-app-vuln-integration__ul_xft_fxv_21c">
<li class="li">You can reapply your configuration item (CI) lookup rules to update existing CIs (scanned applications and product models).</li>
<li class="li">Manually create remediation tasks (AVULs) for application vulnerable items (AVITs) from remediation task records on the Group Configuration tab.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 1.0.2 - November 2023</dt>
<dd class="dd">Integrate your Veracode deployment with ServiceNow Vulnerability Response to prioritize and remediate application vulnerabilities.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Security Operations release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops.html"
},
{
"title": "ServiceNow Store - Vulnerability Response release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops-vr.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html\">ServiceNow Store - Security Operations release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-vr.html\">ServiceNow Store - Vulnerability Response release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Github Application Vulnerability Integration release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2023-11-03T18:34:26.682893Z",
"Updated on": "2025-07-31T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/42668841",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/42668841",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2025-07-31T16:22:15-08:00",
"DC.format": "HTML5",
"DC.identifier": "store-secops-rn-github-app-vuln-integration",
"DC.language": null,
"DC.relation": "../../../release-notes/store/security-operations/sn-store-rn-secops-vr.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Github Application Vulnerability Integration application on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-secops-rn-github-app-vuln-integration.html",
"page_key": 42668841,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 3775,
"img_count": 0,
"read_time": 2,
"video_links": [
""
],
"word_count": 527
},
"related_links": [],
"search_title": null,
"title": "Github Application Vulnerability Integration release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-github-app-vuln-integration.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-github-app-vuln-integration.html\"><body id=\"store-secops-rn-github-app-vuln-integration\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-secops-rn-github-app-vuln-integration\" aria-labelledby=\"title_store-secops-rn-github-app-vuln-integration\">\n <h1 class=\"title topictitle1\" id=\"title_store-secops-rn-github-app-vuln-integration\">Github Application Vulnerability Integration release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the Github Application Vulnerability Integration application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\"><div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-secops-rn-github-app-vuln-integration__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div></div>\n </section>\n <section class=\"section\"><h2 id=\"d600737e56\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 2.3.0 - August 2025</dt>\n <dd class=\"dd\">Fixed: Addressed an issue where the GitHub Repositories Integration was encountering 404 errors when attempting to retrieve custom property values for discovered applications, despite initially receiving successful 200\n responses.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.2.0 - June 2025</dt>\n <dd class=\"dd\" id=\"store-secops-rn-github-app-vuln-integration__latest-store-secops-rn-github-app-vuln-integration\">Fixed: Resolved a gap where AVITs were not created if the CVE was absent in the response. The system is now made to fall back to using the GHSA ID to create a third-party\n entry with associated CWEs, ensuring that all findings are processed and AVITs are created without omissions. An issue was addressed where some updates were missing when deltas were pulled from GitHub Dependabot Alerts. A\n conditional query parameter was introduced using the sort field to ensure complete and consistent data retrieval.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.1.0 - May 2025</dt>\n <dd class=\"dd\">Fixed: Ability to create separate AVITs for vulnerabilities within the same package but different paths in Dependabot alerts by enhancing the uniqueness of source_avit_id.\n This fixes the issue of collapsing multiple occurrences into a single AVIT.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.1 - March 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New: We have introduced a new integration 'GitHub Organizations Integration" which can fetch the Organization's data created within an enterprise GitHub account, when an enterprise API is selected on the configuration\n screen</li>\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-secops-rn-github-app-vuln-integration__ul_ez5_j1y_42c\">\n <li class=\"li\">Enterprise API Configuration is now enabled.</li>\n <li class=\"li\">OAuth authentication issues have been fixed.</li>\n <li class=\"li\">Pagination issues have been resolved with Dependabot integration.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.0 - February 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-secops-rn-github-app-vuln-integration__ul_kl4_xz2_d2c\">\n <li class=\"li\">Issue resulting in the 422 Error response from the GitHub API for the Secret Scanning Integration.</li>\n <li class=\"li\">Uniform repository naming convention across GitHub integrations.</li>\n <li class=\"li\">'Topics' attribute from the API response payload to the GitHub data model to accommodate longer strings and prevent truncation.</li>\n <li class=\"li\">False error message, '[operation] has been refused due to table's cross-scope access policy' displayed on the configuration page.</li>\n <li class=\"li\">'Last found' and 'First found' values to accurately reflect these dates on the Secret Scanning Integration.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 1.2.2 - August 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-secops-rn-github-app-vuln-integration__ul_lrq_11t_dcc\">\n <li class=\"li\">Two GitHub Secret Scanning Integrations import vulnerabilities that result from potentially exploitable Client Secrets as well as their locations.<ul class=\"ul\" id=\"store-secops-rn-github-app-vuln-integration__ul_gcv_11t_dcc\">\n <li class=\"li\">GitHub Secret Scanning Integration - This integration imports the vulnerabilities for the potentially exploitable Client Secrets.</li>\n <li class=\"li\">GitHub Secret Scanning Location Integration - This integration provides the locations of the Client Secrets in the system.</li>\n </ul></li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.3 - May 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-secops-rn-github-app-vuln-integration__ul_rhq_pm1_hbc\">\n <li class=\"li\">Import your application data with the GitHub Repos Integration</li>\n <li class=\"li\">The GitHub Repos Integration imports application information from your GitHub repositories and stores it in the Discovered Applications table. The GitHub CodeScan and Dependabot integrations require the current\n application data that is imported by the GitHub Repos Integration.</li>\n <li class=\"li\">Improvements to the setup for the Authentication Type (OAuth) credentials on the GitHub Configuration page.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.4 - February 2024</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-secops-rn-github-app-vuln-integration__ul_xft_fxv_21c\">\n <li class=\"li\">You can reapply your configuration item (CI) lookup rules to update existing CIs (scanned applications and product models).</li>\n <li class=\"li\">Manually create remediation tasks (AVULs) for application vulnerable items (AVITs) from remediation task records on the Group Configuration tab.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.2 - November 2023</dt>\n <dd class=\"dd\">Integrate your Veracode deployment with ServiceNow Vulnerability Response to prioritize and remediate application vulnerabilities.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Github Application Vulnerability Integration release notes
Version history for the Github Application Vulnerability Integration application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.3.0 - August 2025
Fixed: Addressed an issue where the GitHub Repositories Integration was encountering 404 errors when attempting to retrieve custom property values for discovered applications, despite initially receiving successful 200
responses.
#### Version 2.2.0 - June 2025
Fixed: Resolved a gap where AVITs were not created if the CVE was absent in the response. The system is now made to fall back to using the GHSA ID to create a third-party
entry with associated CWEs, ensuring that all findings are processed and AVITs are created without omissions. An issue was addressed where some updates were missing when deltas were pulled from GitHub Dependabot Alerts. A
conditional query parameter was introduced using the sort field to ensure complete and consistent data retrieval.
#### Version 2.1.0 - May 2025
Fixed: Ability to create separate AVITs for vulnerabilities within the same package but different paths in Dependabot alerts by enhancing the uniqueness of source\_avit\_id.
This fixes the issue of collapsing multiple occurrences into a single AVIT.
#### Version 2.0.1 - March 2025
* New: We have introduced a new integration 'GitHub Organizations Integration" which can fetch the Organization's data created within an enterprise GitHub account, when an enterprise API is selected on the configuration
screen
* Fixed:
+ Enterprise API Configuration is now enabled.
+ OAuth authentication issues have been fixed.
+ Pagination issues have been resolved with Dependabot integration.
#### Version 2.0.0 - February 2025
* Fixed:
+ Issue resulting in the 422 Error response from the GitHub API for the Secret Scanning Integration.
+ Uniform repository naming convention across GitHub integrations.
+ 'Topics' attribute from the API response payload to the GitHub data model to accommodate longer strings and prevent truncation.
+ False error message, '[operation] has been refused due to table's cross-scope access policy' displayed on the configuration page.
+ 'Last found' and 'First found' values to accurately reflect these dates on the Secret Scanning Integration.
#### Version 1.2.2 - August 2024
* New:
+ Two GitHub Secret Scanning Integrations import vulnerabilities that result from potentially exploitable Client Secrets as well as their locations.
- GitHub Secret Scanning Integration - This integration imports the vulnerabilities for the potentially exploitable Client Secrets.
- GitHub Secret Scanning Location Integration - This integration provides the locations of the Client Secrets in the system.
#### Version 1.1.3 - May 2024
* New:
+ Import your application data with the GitHub Repos Integration
+ The GitHub Repos Integration imports application information from your GitHub repositories and stores it in the Discovered Applications table. The GitHub CodeScan and Dependabot integrations require the current
application data that is imported by the GitHub Repos Integration.
+ Improvements to the setup for the Authentication Type (OAuth) credentials on the GitHub Configuration page.
#### Version 1.0.4 - February 2024
* New:
+ You can reapply your configuration item (CI) lookup rules to update existing CIs (scanned applications and product models).
+ Manually create remediation tasks (AVULs) for application vulnerable items (AVITs) from remediation task records on the Group Configuration tab.
#### Version 1.0.2 - November 2023
Integrate your Veracode deployment with ServiceNow Vulnerability Response to prioritize and remediate application vulnerabilities.
| ---
title: Github Application Vulnerability Integration release notes
description: Version history for the Github Application Vulnerability Integration
application on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Security Operations release notes
- ServiceNow Store - Vulnerability Response release notes
---
# Github Application Vulnerability Integration release notes
Version history for the Github Application Vulnerability Integration application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.3.0 - August 2025
Fixed: Addressed an issue where the GitHub Repositories Integration was encountering 404 errors when attempting to retrieve custom property values for discovered applications, despite initially receiving successful 200
responses.
#### Version 2.2.0 - June 2025
Fixed: Resolved a gap where AVITs were not created if the CVE was absent in the response. The system is now made to fall back to using the GHSA ID to create a third-party
entry with associated CWEs, ensuring that all findings are processed and AVITs are created without omissions. An issue was addressed where some updates were missing when deltas were pulled from GitHub Dependabot Alerts. A
conditional query parameter was introduced using the sort field to ensure complete and consistent data retrieval.
#### Version 2.1.0 - May 2025
Fixed: Ability to create separate AVITs for vulnerabilities within the same package but different paths in Dependabot alerts by enhancing the uniqueness of source\_avit\_id.
This fixes the issue of collapsing multiple occurrences into a single AVIT.
#### Version 2.0.1 - March 2025
* New: We have introduced a new integration 'GitHub Organizations Integration" which can fetch the Organization's data created within an enterprise GitHub account, when an enterprise API is selected on the configuration
screen
* Fixed:
+ Enterprise API Configuration is now enabled.
+ OAuth authentication issues have been fixed.
+ Pagination issues have been resolved with Dependabot integration.
#### Version 2.0.0 - February 2025
* Fixed:
+ Issue resulting in the 422 Error response from the GitHub API for the Secret Scanning Integration.
+ Uniform repository naming convention across GitHub integrations.
+ 'Topics' attribute from the API response payload to the GitHub data model to accommodate longer strings and prevent truncation.
+ False error message, '[operation] has been refused due to table's cross-scope access policy' displayed on the configuration page.
+ 'Last found' and 'First found' values to accurately reflect these dates on the Secret Scanning Integration.
#### Version 1.2.2 - August 2024
* New:
+ Two GitHub Secret Scanning Integrations import vulnerabilities that result from potentially exploitable Client Secrets as well as their locations.
- GitHub Secret Scanning Integration - This integration imports the vulnerabilities for the potentially exploitable Client Secrets.
- GitHub Secret Scanning Location Integration - This integration provides the locations of the Client Secrets in the system.
#### Version 1.1.3 - May 2024
* New:
+ Import your application data with the GitHub Repos Integration
+ The GitHub Repos Integration imports application information from your GitHub repositories and stores it in the Discovered Applications table. The GitHub CodeScan and Dependabot integrations require the current
application data that is imported by the GitHub Repos Integration.
+ Improvements to the setup for the Authentication Type (OAuth) credentials on the GitHub Configuration page.
#### Version 1.0.4 - February 2024
* New:
+ You can reapply your configuration item (CI) lookup rules to update existing CIs (scanned applications and product models).
+ Manually create remediation tasks (AVULs) for application vulnerable items (AVITs) from remediation task records on the Group Configuration tab.
#### Version 1.0.2 - November 2023
Integrate your Veracode deployment with ServiceNow Vulnerability Response to prioritize and remediate application vulnerabilities.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-health-analytics.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-health-analytics.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-secops-rn-health-analytics.html | Security Operations Health Analytics release notes | Version history for the Security Operations Configuration Compliance application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Security Operations release notes",
"ServiceNow Store - Security Incident Response release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-health-analytics.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-health-analytics.html"><body id="store-secops-rn-health-analytics"><main role="main"><article role="article" class="dita" id="store-secops-rn-health-analytics" aria-labelledby="title_store-secops-rn-health-analytics">
<h1 class="title topictitle1" id="title_store-secops-rn-health-analytics"><span class="ph">Security Operations</span> Health Analytics release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">Security Operations</span>
<span class="ph">Configuration Compliance</span> application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-secops-rn-health-analytics__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section" id="store-secops-rn-health-analytics__section_lrr_nx4_kfb"><h2 id="d306727e62" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 2.4.2 - May 2025</dt>
<dd class="dd" id="store-secops-rn-health-analytics__latest-store-secops-rn-health-analytics">Minor fixes for this release.</dd>
<dt class="dt dlterm">Version 2.3.3 - November 2024</dt>
<dd class="dd">New: New widgets have been added in the Remediation Healthtab to improve the visualization of discovered items' (DI) health. These improvements provide detailed insights into the
status of the DIs.</dd>
<dt class="dt dlterm">Version 2.2.1 - August 2024</dt>
<dd class="dd">New: Updated the reports in the Health dashboard to incorporate the newly added 'Active' field of Test Result table.</dd>
<dt class="dt dlterm">Version 2.1.8 - May 2024</dt>
<dd class="dd">Fixed: The Health Analytics dashboard is now independent of the Vulnerability Response application.</dd>
<dt class="dt dlterm">Version 2.1.2 - February 2024</dt>
<dd class="dd">Changed: Removed the dependency on Vulnerability Response.</dd>
<dt class="dt dlterm">Version 2.1.1 - November 2023</dt>
<dd class="dd">Minor fixes for this release.</dd>
<dt class="dt dlterm">Version 2.0.3 - August 2023 (Vancouver)</dt>
<dd class="dd"><ul class="ul" id="store-secops-rn-health-analytics__ul_ds4_ggy_hyb">
<li class="li">This dashboard provides the health metrics and overall health posture of Vulnerability Response applications.</li>
<li class="li">New:<ul class="ul" id="store-secops-rn-health-analytics__ul_gds_j3b_fzb">
<li class="li">Monitor the overall health of the Vulnerability Response application.</li>
<li class="li">View individual scores that make up the aggregated scores across the pillars of implementation, configuration, integration, process, and data.</li>
</ul></li>
</ul></dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Security Operations release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops.html"
},
{
"title": "ServiceNow Store - Security Incident Response release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops-sir.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html\">ServiceNow Store - Security Operations release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-sir.html\">ServiceNow Store - Security Incident Response release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Security Operations Health Analytics release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2019-07-18T00:00:00Z",
"Initial upload": "2023-08-03T09:12:27.22721Z",
"Updated on": "2025-05-01T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/41427345",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/41427345",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2019-07-18T15:59:27-07:00",
"DC.date.modified": "2025-05-01",
"DC.format": "HTML5",
"DC.identifier": "store-secops-rn-health-analytics",
"DC.language": null,
"DC.relation": "../../../release-notes/store/security-operations/sn-store-rn-secops-sir.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Security Operations Configuration Compliance application on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-secops-rn-health-analytics.html",
"page_key": 41427345,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 1350,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 192
},
"related_links": [],
"search_title": null,
"title": "Security Operations Health Analytics release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-health-analytics.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-health-analytics.html\"><body id=\"store-secops-rn-health-analytics\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-secops-rn-health-analytics\" aria-labelledby=\"title_store-secops-rn-health-analytics\">\n <h1 class=\"title topictitle1\" id=\"title_store-secops-rn-health-analytics\"><span class=\"ph\">Security Operations</span> Health Analytics release notes</h1>\n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Operations</span>\n <span class=\"ph\">Configuration Compliance</span> application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\"><div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-secops-rn-health-analytics__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div></div>\n </section>\n <section class=\"section\" id=\"store-secops-rn-health-analytics__section_lrr_nx4_kfb\"><h2 id=\"d306727e62\" class=\"title sectiontitle\">Version history</h2>\n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 2.4.2 - May 2025</dt>\n <dd class=\"dd\" id=\"store-secops-rn-health-analytics__latest-store-secops-rn-health-analytics\">Minor fixes for this release.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.3.3 - November 2024</dt>\n <dd class=\"dd\">New: New widgets have been added in the Remediation Healthtab to improve the visualization of discovered items' (DI) health. These improvements provide detailed insights into the\n status of the DIs.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.2.1 - August 2024</dt>\n <dd class=\"dd\">New: Updated the reports in the Health dashboard to incorporate the newly added 'Active' field of Test Result table.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.1.8 - May 2024</dt>\n <dd class=\"dd\">Fixed: The Health Analytics dashboard is now independent of the Vulnerability Response application.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.1.2 - February 2024</dt>\n <dd class=\"dd\">Changed: Removed the dependency on Vulnerability Response.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.1.1 - November 2023</dt>\n <dd class=\"dd\">Minor fixes for this release.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.3 - August 2023 (Vancouver)</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-secops-rn-health-analytics__ul_ds4_ggy_hyb\">\n <li class=\"li\">This dashboard provides the health metrics and overall health posture of Vulnerability Response applications.</li>\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-secops-rn-health-analytics__ul_gds_j3b_fzb\">\n <li class=\"li\">Monitor the overall health of the Vulnerability Response application.</li>\n <li class=\"li\">View individual scores that make up the aggregated scores across the pillars of implementation, configuration, integration, process, and data.</li>\n </ul></li>\n </ul></dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Security Operations Health Analytics release notes
Version history for the Security Operations
Configuration Compliance application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.4.2 - May 2025
Minor fixes for this release.
#### Version 2.3.3 - November 2024
New: New widgets have been added in the Remediation Healthtab to improve the visualization of discovered items' (DI) health. These improvements provide detailed insights into the
status of the DIs.
#### Version 2.2.1 - August 2024
New: Updated the reports in the Health dashboard to incorporate the newly added 'Active' field of Test Result table.
#### Version 2.1.8 - May 2024
Fixed: The Health Analytics dashboard is now independent of the Vulnerability Response application.
#### Version 2.1.2 - February 2024
Changed: Removed the dependency on Vulnerability Response.
#### Version 2.1.1 - November 2023
Minor fixes for this release.
#### Version 2.0.3 - August 2023 (Vancouver)
* This dashboard provides the health metrics and overall health posture of Vulnerability Response applications.
* New:
+ Monitor the overall health of the Vulnerability Response application.
+ View individual scores that make up the aggregated scores across the pillars of implementation, configuration, integration, process, and data.
| ---
title: Security Operations Health Analytics release notes
description: Version history for the Security Operations Configuration Compliance
application on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Security Operations release notes
- ServiceNow Store - Security Incident Response release notes
---
# Security Operations Health Analytics release notes
Version history for the Security Operations
Configuration Compliance application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.4.2 - May 2025
Minor fixes for this release.
#### Version 2.3.3 - November 2024
New: New widgets have been added in the Remediation Healthtab to improve the visualization of discovered items' (DI) health. These improvements provide detailed insights into the
status of the DIs.
#### Version 2.2.1 - August 2024
New: Updated the reports in the Health dashboard to incorporate the newly added 'Active' field of Test Result table.
#### Version 2.1.8 - May 2024
Fixed: The Health Analytics dashboard is now independent of the Vulnerability Response application.
#### Version 2.1.2 - February 2024
Changed: Removed the dependency on Vulnerability Response.
#### Version 2.1.1 - November 2023
Minor fixes for this release.
#### Version 2.0.3 - August 2023 (Vancouver)
* This dashboard provides the health metrics and overall health posture of Vulnerability Response applications.
* New:
+ Monitor the overall health of the Vulnerability Response application.
+ View individual scores that make up the aggregated scores across the pillars of implementation, configuration, integration, process, and data.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-hybrid-analysis.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-hybrid-analysis.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-secops-rn-hybrid-analysis.html | Hybrid Analysis integration release notes | Version history for the Security Operations Hybrid Analysis integration on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Security Operations release notes",
"ServiceNow Store - Security Incident Response release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-hybrid-analysis.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-hybrid-analysis.html"><body id="store-secops-rn-hybrid-analysis"><main role="main"><article role="article" class="dita" id="store-secops-rn-hybrid-analysis" aria-labelledby="title_store-secops-rn-hybrid-analysis">
<h1 class="title topictitle1" id="title_store-secops-rn-hybrid-analysis">Hybrid Analysis integration release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">Security Operations</span>
<span class="ph">Hybrid Analysis</span>
integration on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-secops-rn-hybrid-analysis__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d50706e60" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 10.6.0 - August 2024</dt>
<dd class="dd" id="store-secops-rn-hybrid-analysis__latest-hybrid-analysis">Changed: Migrated workflows to flow designer.</dd>
<dt class="dt dlterm">Version 10.5.2 - February 2023</dt>
<dd class="dd">New: Updated to support the Security Incident Response workspace.</dd>
<dt class="dt dlterm">Version 10.5.0 - November 2022</dt>
<dd class="dd"><ul class="ul">
<li class="li">New:<ul class="ul">
<li class="li">Introducing a filter that allows running automated threat lookup on an observable only once within a configured duration. Any re-runs for the same observable will be skipped until the configured
duration/period has passed.</li>
<li class="li">Introducing a threat lookup finding calculator, which calculates the findings based on the responses received. For third-party integrations that provide the computed results, the threat lookup finding
calculator maps the results to supported findings in the system.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 10.3.3 - January 2022</dt>
<dd class="dd">Fixed: Migrated Hybrid Analysis APIs from V1 to V2.</dd>
<dt class="dt dlterm">Version 10.3.1 - June 2020</dt>
<dd class="dd">New: Hybrid Analysis now supports the IPv6 protocol.</dd>
<dt class="dt dlterm">Version 10.0.0 - March 2020</dt>
<dd class="dd">New: Implementation Flow to support Integration capability framework v2.0.</dd>
<dt class="dt dlterm">Version 9.0.1 - December 2019</dt>
<dd class="dd">Fixed: Fixed <span class="ph">Hybrid Analysis</span> plugin for <span class="ph">Threat Intelligence</span> that performs lookups on URLs as domains.</dd>
<dt class="dt dlterm">Version 1.0.0 - February 2018</dt>
<dd class="dd"><ul class="ul">
<li class="li">Automatic threat intelligence lookups on file hashes, IP addresses, and URLs run upon incident creation.</li>
<li class="li">After the application is configured, the workflow launches automatically, and Hybrid Analysis lookup execution and completion status is recorded in work notes on the Security Incident form.</li>
<li class="li">Observables can be looked up manually by attaching them to the Security Incident form and launching workflows.</li>
<li class="li">Results display under the Threat Lookup Results tab at the bottom of the Security Incident form. Child observables and raw Hybrid Analysis lookup details display in the Show IOC link in Related Links.</li>
</ul></dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Security Operations release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops.html"
},
{
"title": "ServiceNow Store - Security Incident Response release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops-sir.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html\">ServiceNow Store - Security Operations release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-sir.html\">ServiceNow Store - Security Incident Response release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Hybrid Analysis integration release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-02-16T00:00:00Z",
"Initial upload": "2018-02-16T00:00:00Z",
"Updated on": "2024-08-01T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/11413956",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/11413956",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-02-16T15:59:27-08:00",
"DC.date.modified": "2024-08-01",
"DC.format": "HTML5",
"DC.identifier": "store-secops-rn-hybrid-analysis",
"DC.language": null,
"DC.relation": "../../../release-notes/store/security-operations/sn-store-rn-secops-sir.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Security Operations Hybrid Analysis integration on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-secops-rn-hybrid-analysis.html",
"page_key": 11413956,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 2050,
"img_count": 0,
"read_time": 2,
"video_links": [
""
],
"word_count": 293
},
"related_links": [],
"search_title": null,
"title": "Hybrid Analysis integration release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-hybrid-analysis.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-hybrid-analysis.html\"><body id=\"store-secops-rn-hybrid-analysis\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-secops-rn-hybrid-analysis\" aria-labelledby=\"title_store-secops-rn-hybrid-analysis\">\n <h1 class=\"title topictitle1\" id=\"title_store-secops-rn-hybrid-analysis\">Hybrid Analysis integration release notes</h1>\n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Operations</span>\n <span class=\"ph\">Hybrid Analysis</span>\n integration on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\"><div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-secops-rn-hybrid-analysis__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div></div>\n </section>\n <section class=\"section\"><h2 id=\"d50706e60\" class=\"title sectiontitle\">Version history</h2>\n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 10.6.0 - August 2024</dt>\n <dd class=\"dd\" id=\"store-secops-rn-hybrid-analysis__latest-hybrid-analysis\">Changed: Migrated workflows to flow designer.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.5.2 - February 2023</dt>\n <dd class=\"dd\">New: Updated to support the Security Incident Response workspace.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.5.0 - November 2022</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\">\n <li class=\"li\">Introducing a filter that allows running automated threat lookup on an observable only once within a configured duration. Any re-runs for the same observable will be skipped until the configured\n duration/period has passed.</li>\n <li class=\"li\">Introducing a threat lookup finding calculator, which calculates the findings based on the responses received. For third-party integrations that provide the computed results, the threat lookup finding\n calculator maps the results to supported findings in the system.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 10.3.3 - January 2022</dt>\n <dd class=\"dd\">Fixed: Migrated Hybrid Analysis APIs from V1 to V2.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.3.1 - June 2020</dt>\n <dd class=\"dd\">New: Hybrid Analysis now supports the IPv6 protocol.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.0.0 - March 2020</dt>\n <dd class=\"dd\">New: Implementation Flow to support Integration capability framework v2.0.</dd>\n \n \n <dt class=\"dt dlterm\">Version 9.0.1 - December 2019</dt>\n <dd class=\"dd\">Fixed: Fixed <span class=\"ph\">Hybrid Analysis</span> plugin for <span class=\"ph\">Threat Intelligence</span> that performs lookups on URLs as domains.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.0 - February 2018</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">Automatic threat intelligence lookups on file hashes, IP addresses, and URLs run upon incident creation.</li>\n <li class=\"li\">After the application is configured, the workflow launches automatically, and Hybrid Analysis lookup execution and completion status is recorded in work notes on the Security Incident form.</li>\n <li class=\"li\">Observables can be looked up manually by attaching them to the Security Incident form and launching workflows.</li>\n <li class=\"li\">Results display under the Threat Lookup Results tab at the bottom of the Security Incident form. Child observables and raw Hybrid Analysis lookup details display in the Show IOC link in Related Links.</li>\n </ul></dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Hybrid Analysis integration release notes
Version history for the Security Operations
Hybrid Analysis
integration on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 10.6.0 - August 2024
Changed: Migrated workflows to flow designer.
#### Version 10.5.2 - February 2023
New: Updated to support the Security Incident Response workspace.
#### Version 10.5.0 - November 2022
* New:
+ Introducing a filter that allows running automated threat lookup on an observable only once within a configured duration. Any re-runs for the same observable will be skipped until the configured
duration/period has passed.
+ Introducing a threat lookup finding calculator, which calculates the findings based on the responses received. For third-party integrations that provide the computed results, the threat lookup finding
calculator maps the results to supported findings in the system.
#### Version 10.3.3 - January 2022
Fixed: Migrated Hybrid Analysis APIs from V1 to V2.
#### Version 10.3.1 - June 2020
New: Hybrid Analysis now supports the IPv6 protocol.
#### Version 10.0.0 - March 2020
New: Implementation Flow to support Integration capability framework v2.0.
#### Version 9.0.1 - December 2019
Fixed: Fixed Hybrid Analysis plugin for Threat Intelligence that performs lookups on URLs as domains.
#### Version 1.0.0 - February 2018
* Automatic threat intelligence lookups on file hashes, IP addresses, and URLs run upon incident creation.
* After the application is configured, the workflow launches automatically, and Hybrid Analysis lookup execution and completion status is recorded in work notes on the Security Incident form.
* Observables can be looked up manually by attaching them to the Security Incident form and launching workflows.
* Results display under the Threat Lookup Results tab at the bottom of the Security Incident form. Child observables and raw Hybrid Analysis lookup details display in the Show IOC link in Related Links.
| ---
title: Hybrid Analysis integration release notes
description: Version history for the Security Operations Hybrid Analysis integration
on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Security Operations release notes
- ServiceNow Store - Security Incident Response release notes
---
# Hybrid Analysis integration release notes
Version history for the Security Operations
Hybrid Analysis
integration on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 10.6.0 - August 2024
Changed: Migrated workflows to flow designer.
#### Version 10.5.2 - February 2023
New: Updated to support the Security Incident Response workspace.
#### Version 10.5.0 - November 2022
* New:
+ Introducing a filter that allows running automated threat lookup on an observable only once within a configured duration. Any re-runs for the same observable will be skipped until the configured
duration/period has passed.
+ Introducing a threat lookup finding calculator, which calculates the findings based on the responses received. For third-party integrations that provide the computed results, the threat lookup finding
calculator maps the results to supported findings in the system.
#### Version 10.3.3 - January 2022
Fixed: Migrated Hybrid Analysis APIs from V1 to V2.
#### Version 10.3.1 - June 2020
New: Hybrid Analysis now supports the IPv6 protocol.
#### Version 10.0.0 - March 2020
New: Implementation Flow to support Integration capability framework v2.0.
#### Version 9.0.1 - December 2019
Fixed: Fixed Hybrid Analysis plugin for Threat Intelligence that performs lookups on URLs as domains.
#### Version 1.0.0 - February 2018
* Automatic threat intelligence lookups on file hashes, IP addresses, and URLs run upon incident creation.
* After the application is configured, the workflow launches automatically, and Hybrid Analysis lookup execution and completion status is recorded in work notes on the Security Incident form.
* Observables can be looked up manually by attaching them to the Security Incident form and launching workflows.
* Results display under the Threat Lookup Results tab at the bottom of the Security Incident form. Child observables and raw Hybrid Analysis lookup details display in the Show IOC link in Related Links.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-ibm-qradar-integration.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-ibm-qradar-integration.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-secops-rn-ibm-qradar-integration.html | IBM QRadar integration for Security Operations release notes | Version history for the IBM QRadar integration for Security Operations on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Security Operations release notes",
"ServiceNow Store - Security Incident Response release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-ibm-qradar-integration.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-ibm-qradar-integration.html"><body id="store-secops-rn-ibm-qradar-integration"><main role="main"><article role="article" class="dita" id="store-secops-rn-ibm-qradar-integration" aria-labelledby="title_store-secops-rn-ibm-qradar-integration">
<h1 class="title topictitle1" id="title_store-secops-rn-ibm-qradar-integration"><span class="ph">IBM QRadar integration</span> for <span class="ph">Security Operations</span> release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">IBM QRadar integration</span> for <span class="ph">Security Operations</span> on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-secops-rn-ibm-qradar-integration__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d343119e67" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 10.3.7 - November 2024</dt>
<dd class="dd" id="store-secops-rn-ibm-qradar-integration__latest-store-secops-rn-ibm-qradar-integration">Changed: Migration of Workflows to Flow Designer flows.</dd>
<dt class="dt dlterm">Version 10.3.3 - March 2023</dt>
<dd class="dd">New: Added changes to support the Security Incident Response workspace.</dd>
<dt class="dt dlterm">Version 10.3.1 - June 2020</dt>
<dd class="dd">New: Implementation Flow to support the new capability framework (v2.0)</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Security Operations release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops.html"
},
{
"title": "ServiceNow Store - Security Incident Response release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops-sir.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html\">ServiceNow Store - Security Operations release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-sir.html\">ServiceNow Store - Security Incident Response release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">IBM QRadar integration for Security Operations release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2020-06-11T00:00:00Z",
"Initial upload": "2020-06-11T00:00:00Z",
"Updated on": "2024-11-07T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/21087748",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/21087748",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2020-06-11T16:22:15-07:00",
"DC.date.modified": "2024-11-07T16:22:15-07:00",
"DC.format": "HTML5",
"DC.identifier": "store-secops-rn-ibm-qradar-integration",
"DC.language": null,
"DC.relation": "../../../release-notes/store/security-operations/sn-store-rn-secops-sir.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the IBM QRadar integration for Security Operations on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-secops-rn-ibm-qradar-integration.html",
"page_key": 21087748,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 544,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 78
},
"related_links": [],
"search_title": null,
"title": "IBM QRadar integration for Security Operations release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-ibm-qradar-integration.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-ibm-qradar-integration.html\"><body id=\"store-secops-rn-ibm-qradar-integration\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-secops-rn-ibm-qradar-integration\" aria-labelledby=\"title_store-secops-rn-ibm-qradar-integration\">\n <h1 class=\"title topictitle1\" id=\"title_store-secops-rn-ibm-qradar-integration\"><span class=\"ph\">IBM QRadar integration</span> for <span class=\"ph\">Security Operations</span> release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the <span class=\"ph\">IBM QRadar integration</span> for <span class=\"ph\">Security Operations</span> on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\"><div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-secops-rn-ibm-qradar-integration__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div></div>\n </section>\n <section class=\"section\"><h2 id=\"d343119e67\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 10.3.7 - November 2024</dt>\n <dd class=\"dd\" id=\"store-secops-rn-ibm-qradar-integration__latest-store-secops-rn-ibm-qradar-integration\">Changed: Migration of Workflows to Flow Designer flows.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.3.3 - March 2023</dt>\n <dd class=\"dd\">New: Added changes to support the Security Incident Response workspace.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.3.1 - June 2020</dt>\n <dd class=\"dd\">New: Implementation Flow to support the new capability framework (v2.0)</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # IBM QRadar integration for Security Operations release notes
Version history for the IBM QRadar integration for Security Operations on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 10.3.7 - November 2024
Changed: Migration of Workflows to Flow Designer flows.
#### Version 10.3.3 - March 2023
New: Added changes to support the Security Incident Response workspace.
#### Version 10.3.1 - June 2020
New: Implementation Flow to support the new capability framework (v2.0)
| ---
title: IBM QRadar integration for Security Operations release notes
description: Version history for the IBM QRadar integration for Security Operations
on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Security Operations release notes
- ServiceNow Store - Security Incident Response release notes
---
# IBM QRadar integration for Security Operations release notes
Version history for the IBM QRadar integration for Security Operations on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 10.3.7 - November 2024
Changed: Migration of Workflows to Flow Designer flows.
#### Version 10.3.3 - March 2023
New: Added changes to support the Security Incident Response workspace.
#### Version 10.3.1 - June 2020
New: Implementation Flow to support the new capability framework (v2.0)
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-ibm-qradar-offense-ingestion.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-ibm-qradar-offense-ingestion.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-secops-rn-ibm-qradar-offense-ingestion.html | IBM QRadar Offense Ingestion for Security Operations release notes | Version history for the IBM QRadar Offense Ingestion for Security Operations on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Security Operations release notes",
"ServiceNow Store - Security Incident Response release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-ibm-qradar-offense-ingestion.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-ibm-qradar-offense-ingestion.html"><body id="store-secops-rn-ibm-qradar-offense-ingestion"><main role="main"><article role="article" class="dita" id="store-secops-rn-ibm-qradar-offense-ingestion" aria-labelledby="title_store-secops-rn-ibm-qradar-offense-ingestion">
<h1 class="title topictitle1" id="title_store-secops-rn-ibm-qradar-offense-ingestion"><span class="ph">IBM QRadar Offense Ingestion</span> for <span class="ph">Security Operations</span> release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">IBM QRadar Offense Ingestion</span> for <span class="ph">Security Operations</span> on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-secops-rn-ibm-qradar-offense-ingestion__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d55327e69" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 10.4.14 - November 2024</dt>
<dd class="dd" id="store-secops-rn-ibm-qradar-offense-ingestion__latest-store-secops-rn-ibm-qradar-offense-ingestion">Fixed: Fixed an issue where QRadar profile gets stuck in running state when system is restarted or shut down.</dd>
<dt class="dt dlterm">Version 10.4.13 - May 2024</dt>
<dd class="dd">The dependency on the new UI is removed.</dd>
<dt class="dt dlterm">Version 10.4.12 - March 2024</dt>
<dd class="dd">Fixed the issue of same offense ID in multiple Qradar instances.</dd>
<dt class="dt dlterm">Version 10.4.9 - November 2023</dt>
<dd class="dd">Fixed: One-time retrieval was not working on the Scheduling page of the profile in QRadar integration when the date format was changed to DD-MM-YYYY.</dd>
<dt class="dt dlterm">Version 10.4.7 - May 2023</dt>
<dd class="dd">Fixed: Handle 206 status code response from QRadar in Offense Ingestion.</dd>
<dt class="dt dlterm">Version 10.4.4 - September 2022</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New: Added overlapping properties to integration settings.</li>
<li class="li">Fixed: Update 'start_time' to 'first_persisted_time' to avoid missing offenses.</li>
</ul>
</dd>
<dt class="dt dlterm">Version 10.4.3 - March 2022</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Changed: Updated AngularJS library version.</li>
<li class="li">Fixed:<ul class="ul">
<li class="li">Updated IBM QRadar close codes in the Additional Options stage.</li>
<li class="li">Creating Blank SIR (skipping SIR sequence) when M2M mapping is done for Observable/CIs in Profile.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 10.4.2 - December 2021</dt>
<dd class="dd">Fixed: UI changes.</dd>
<dt class="dt dlterm">Version 10.4.1 - December 2020</dt>
<dd class="dd">Fixed: This release contains minor accessibility fixes.</dd>
<dt class="dt dlterm">Version 10.4.0 - November 2020</dt>
<dd class="dd">
<ul class="ul" id="store-secops-rn-ibm-qradar-offense-ingestion__ul_lny_g4j_qnb">
<li class="li">Changed:<ul class="ul" id="store-secops-rn-ibm-qradar-offense-ingestion__ul_flj_h4j_qnb">
<li class="li">Modified the QRadar rule selection logic to fetch all the offenses generated by SYSTEM, OVERRIDE, and USER rules that are active.</li>
<li class="li">Performance improvements.</li>
</ul></li>
<li class="li">Fixed: Minor bugs.</li>
</ul>
</dd>
<dt class="dt dlterm">Version 10.3.1 - June 2020</dt>
<dd class="dd">Fixed: Minor bug fixes and improvements.</dd>
<dt class="dt dlterm">Version 10.1.0 - May 2020</dt>
<dd class="dd">Changed: Authentication method changed to IBM QRadar API authorized service token to support both QRadar on-premises and QRadar on Cloud.</dd>
<dt class="dt dlterm">Version 10.0.2 - March 2020</dt>
<dd class="dd"><span class="ph">IBM QRadar</span> is a market-leading solution for collecting, correlating, and reporting on security event information. This integration will be used to automate ingestion of correlated events from <span class="ph">IBM QRadar</span> and improve the ability to automate creation of security incidents in the <span class="ph">ServiceNow</span> platform through dynamic mapping.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Security Operations release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops.html"
},
{
"title": "ServiceNow Store - Security Incident Response release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops-sir.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html\">ServiceNow Store - Security Operations release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-sir.html\">ServiceNow Store - Security Incident Response release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">IBM QRadar Offense Ingestion for Security Operations release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2020-03-06T00:00:00Z",
"Initial upload": "2020-03-06T00:00:00Z",
"Updated on": "2024-11-07T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/14312807",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/14312807",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2020-03-06T16:22:15-08:00",
"DC.date.modified": "2024-11-07",
"DC.format": "HTML5",
"DC.identifier": "store-secops-rn-ibm-qradar-offense-ingestion",
"DC.language": null,
"DC.relation": "../../../release-notes/store/security-operations/sn-store-rn-secops-sir.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the IBM QRadar Offense Ingestion for Security Operations on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-secops-rn-ibm-qradar-offense-ingestion.html",
"page_key": 14312807,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 2195,
"img_count": 0,
"read_time": 2,
"video_links": [
""
],
"word_count": 330
},
"related_links": [],
"search_title": null,
"title": "IBM QRadar Offense Ingestion for Security Operations release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-ibm-qradar-offense-ingestion.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-ibm-qradar-offense-ingestion.html\"><body id=\"store-secops-rn-ibm-qradar-offense-ingestion\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-secops-rn-ibm-qradar-offense-ingestion\" aria-labelledby=\"title_store-secops-rn-ibm-qradar-offense-ingestion\">\n <h1 class=\"title topictitle1\" id=\"title_store-secops-rn-ibm-qradar-offense-ingestion\"><span class=\"ph\">IBM QRadar Offense Ingestion</span> for <span class=\"ph\">Security Operations</span> release notes</h1>\n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the <span class=\"ph\">IBM QRadar Offense Ingestion</span> for <span class=\"ph\">Security Operations</span> on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-secops-rn-ibm-qradar-offense-ingestion__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d55327e69\" class=\"title sectiontitle\">Version history</h2>\n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 10.4.14 - November 2024</dt>\n <dd class=\"dd\" id=\"store-secops-rn-ibm-qradar-offense-ingestion__latest-store-secops-rn-ibm-qradar-offense-ingestion\">Fixed: Fixed an issue where QRadar profile gets stuck in running state when system is restarted or shut down.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.4.13 - May 2024</dt>\n <dd class=\"dd\">The dependency on the new UI is removed.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.4.12 - March 2024</dt>\n <dd class=\"dd\">Fixed the issue of same offense ID in multiple Qradar instances.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.4.9 - November 2023</dt>\n <dd class=\"dd\">Fixed: One-time retrieval was not working on the Scheduling page of the profile in QRadar integration when the date format was changed to DD-MM-YYYY.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.4.7 - May 2023</dt>\n <dd class=\"dd\">Fixed: Handle 206 status code response from QRadar in Offense Ingestion.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.4.4 - September 2022</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New: Added overlapping properties to integration settings.</li>\n <li class=\"li\">Fixed: Update 'start_time' to 'first_persisted_time' to avoid missing offenses.</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 10.4.3 - March 2022</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Changed: Updated AngularJS library version.</li>\n <li class=\"li\">Fixed:<ul class=\"ul\">\n <li class=\"li\">Updated IBM QRadar close codes in the Additional Options stage.</li>\n <li class=\"li\">Creating Blank SIR (skipping SIR sequence) when M2M mapping is done for Observable/CIs in Profile.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 10.4.2 - December 2021</dt>\n <dd class=\"dd\">Fixed: UI changes.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.4.1 - December 2020</dt>\n <dd class=\"dd\">Fixed: This release contains minor accessibility fixes.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.4.0 - November 2020</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-secops-rn-ibm-qradar-offense-ingestion__ul_lny_g4j_qnb\">\n <li class=\"li\">Changed:<ul class=\"ul\" id=\"store-secops-rn-ibm-qradar-offense-ingestion__ul_flj_h4j_qnb\">\n <li class=\"li\">Modified the QRadar rule selection logic to fetch all the offenses generated by SYSTEM, OVERRIDE, and USER rules that are active.</li>\n <li class=\"li\">Performance improvements.</li>\n </ul></li>\n <li class=\"li\">Fixed: Minor bugs.</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 10.3.1 - June 2020</dt>\n <dd class=\"dd\">Fixed: Minor bug fixes and improvements.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.1.0 - May 2020</dt>\n <dd class=\"dd\">Changed: Authentication method changed to IBM QRadar API authorized service token to support both QRadar on-premises and QRadar on Cloud.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.0.2 - March 2020</dt>\n <dd class=\"dd\"><span class=\"ph\">IBM QRadar</span> is a market-leading solution for collecting, correlating, and reporting on security event information. This integration will be used to automate ingestion of correlated events from <span class=\"ph\">IBM QRadar</span> and improve the ability to automate creation of security incidents in the <span class=\"ph\">ServiceNow</span> platform through dynamic mapping.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # IBM QRadar Offense Ingestion for Security Operations release notes
Version history for the IBM QRadar Offense Ingestion for Security Operations on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 10.4.14 - November 2024
Fixed: Fixed an issue where QRadar profile gets stuck in running state when system is restarted or shut down.
#### Version 10.4.13 - May 2024
The dependency on the new UI is removed.
#### Version 10.4.12 - March 2024
Fixed the issue of same offense ID in multiple Qradar instances.
#### Version 10.4.9 - November 2023
Fixed: One-time retrieval was not working on the Scheduling page of the profile in QRadar integration when the date format was changed to DD-MM-YYYY.
#### Version 10.4.7 - May 2023
Fixed: Handle 206 status code response from QRadar in Offense Ingestion.
#### Version 10.4.4 - September 2022
* New: Added overlapping properties to integration settings.
* Fixed: Update 'start\_time' to 'first\_persisted\_time' to avoid missing offenses.
#### Version 10.4.3 - March 2022
* Changed: Updated AngularJS library version.
* Fixed:
+ Updated IBM QRadar close codes in the Additional Options stage.
+ Creating Blank SIR (skipping SIR sequence) when M2M mapping is done for Observable/CIs in Profile.
#### Version 10.4.2 - December 2021
Fixed: UI changes.
#### Version 10.4.1 - December 2020
Fixed: This release contains minor accessibility fixes.
#### Version 10.4.0 - November 2020
* Changed:
+ Modified the QRadar rule selection logic to fetch all the offenses generated by SYSTEM, OVERRIDE, and USER rules that are active.
+ Performance improvements.
* Fixed: Minor bugs.
#### Version 10.3.1 - June 2020
Fixed: Minor bug fixes and improvements.
#### Version 10.1.0 - May 2020
Changed: Authentication method changed to IBM QRadar API authorized service token to support both QRadar on-premises and QRadar on Cloud.
#### Version 10.0.2 - March 2020
IBM QRadar is a market-leading solution for collecting, correlating, and reporting on security event information. This integration will be used to automate ingestion of correlated events from IBM QRadar and improve the ability to automate creation of security incidents in the ServiceNow platform through dynamic mapping.
| ---
title: IBM QRadar Offense Ingestion for Security Operations release notes
description: Version history for the IBM QRadar Offense Ingestion for Security Operations
on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Security Operations release notes
- ServiceNow Store - Security Incident Response release notes
---
# IBM QRadar Offense Ingestion for Security Operations release notes
Version history for the IBM QRadar Offense Ingestion for Security Operations on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 10.4.14 - November 2024
Fixed: Fixed an issue where QRadar profile gets stuck in running state when system is restarted or shut down.
#### Version 10.4.13 - May 2024
The dependency on the new UI is removed.
#### Version 10.4.12 - March 2024
Fixed the issue of same offense ID in multiple Qradar instances.
#### Version 10.4.9 - November 2023
Fixed: One-time retrieval was not working on the Scheduling page of the profile in QRadar integration when the date format was changed to DD-MM-YYYY.
#### Version 10.4.7 - May 2023
Fixed: Handle 206 status code response from QRadar in Offense Ingestion.
#### Version 10.4.4 - September 2022
* New: Added overlapping properties to integration settings.
* Fixed: Update 'start\_time' to 'first\_persisted\_time' to avoid missing offenses.
#### Version 10.4.3 - March 2022
* Changed: Updated AngularJS library version.
* Fixed:
+ Updated IBM QRadar close codes in the Additional Options stage.
+ Creating Blank SIR (skipping SIR sequence) when M2M mapping is done for Observable/CIs in Profile.
#### Version 10.4.2 - December 2021
Fixed: UI changes.
#### Version 10.4.1 - December 2020
Fixed: This release contains minor accessibility fixes.
#### Version 10.4.0 - November 2020
* Changed:
+ Modified the QRadar rule selection logic to fetch all the offenses generated by SYSTEM, OVERRIDE, and USER rules that are active.
+ Performance improvements.
* Fixed: Minor bugs.
#### Version 10.3.1 - June 2020
Fixed: Minor bug fixes and improvements.
#### Version 10.1.0 - May 2020
Changed: Authentication method changed to IBM QRadar API authorized service token to support both QRadar on-premises and QRadar on Cloud.
#### Version 10.0.2 - March 2020
IBM QRadar is a market-leading solution for collecting, correlating, and reporting on security event information. This integration will be used to automate ingestion of correlated events from IBM QRadar and improve the ability to automate creation of security incidents in the ServiceNow platform through dynamic mapping.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-integration-framework.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-integration-framework.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-secops-rn-integration-framework.html | Security Integration Framework release notes | Version history for the Security Integration Framework on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Security Operations release notes",
"ServiceNow Store - Security Operations Shared apps for release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-integration-framework.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-integration-framework.html"><body id="store-secops-rn-integration-framework"><main role="main"><article role="article" class="dita" id="store-secops-rn-integration-framework" aria-labelledby="title_store-secops-rn-integration-framework">
<h1 class="title topictitle1" id="title_store-secops-rn-integration-framework">Security Integration Framework release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">Security Integration Framework</span> on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section" id="store-secops-rn-integration-framework__section_f12_vbb_b3b">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-secops-rn-integration-framework__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section" id="store-secops-rn-integration-framework__section_lrr_nx4_kfb"><h2 id="d291574e57" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 13.11.3 - August 2025</dt>
<dd class="dd">Fixed: Resolved an issue where the integration instance form related list was not displaying details specific to the integration / scanner.</dd>
<dt class="dt dlterm">Version 13.10.8 - June 2025</dt>
<dd class="dd" id="store-secops-rn-integration-framework__latest-store-secops-rn-integration-framework">Fixed: Fixed an ACL vulnerability for privileged operations with proper authentication checks.</dd>
<dt class="dt dlterm">Version 6.0.6 - February 2025</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul" id="store-secops-rn-integration-framework__ul_ads_tz2_d2c">
<li class="li">The Service Graph Connector for Netskope is supported.</li>
<li class="li">The SentinelOne Integration for mitigation controls monitoring is supported.</li>
</ul></li>
<li class="li">Fixed:<ul class="ul" id="store-secops-rn-integration-framework__ul_ukj_5z2_d2c">
<li class="li">The child policy execution relies on base policy results. You might see performance improvement.</li>
<li class="li">The default set of supported classes to the descendants of: 'Computer', 'Netgear', and 'Unclassed hardware'.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 13.10.6 - February 2025</dt>
<dd class="dd">Changed: Added an additional_integration_types column to the "Third Party Integrations" table to specify the additional integration type information for an
integration.</dd>
<dt class="dt dlterm">Version 13.11.0 - November 2024</dt>
<dd class="dd">No new features or updates included with this version.</dd>
<dt class="dt dlterm">Version 13.10.3 - May 2024</dt>
<dd class="dd">Minor fixes for this release.</dd>
<dt class="dt dlterm">Version 13.9.2 - February 2024</dt>
<dd class="dd">Changes to support Invicti and Security Simulation Phishing integration.</dd>
<dt class="dt dlterm">Version 13.8.0 - December 2023</dt>
<dd class="dd">New: Minor changes to support "First.orgExploit Prediction Scoring System (EPSS) Integration".</dd>
<dt class="dt dlterm">Version 13.6.1 - November 2023</dt>
<dd class="dd"><ul class="ul">
<li class="li">Changed:<ul class="ul" id="store-secops-rn-integration-framework__ul_nrz_rpj_fzb">
<li class="li">Removed the one 'Triaging in ServiceNow' option on the integration configuration pages and added the following two options to manage imported data using ServiceNow workflows: <ul class="ul" id="store-secops-rn-integration-framework__ul_asz_rpj_fzb">
<li class="li">'Manage exceptions in ServiceNow' and 'Manage false positives in ServiceNow'.</li>
<li class="li">By default, these options are set to 'true' but can be changed.</li>
</ul></li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 13.5.0 - August 2023</dt>
<dd class="dd">Changed: Version 13.5.0 certified for Vancouver, Utah, and Tokyo.</dd>
<dt class="dt dlterm">Version 13.4.1 - May 2023</dt>
<dd class="dd">New: Added capabilities to create discovered items, vulnerable items, and detections at the parent instance level for an instance.</dd>
<dt class="dt dlterm">Version 13.3.0 - November 2022</dt>
<dd class="dd">Minor fixes for this release.</dd>
<dt class="dt dlterm">Version 13.2.2 - August 2022</dt>
<dd class="dd">New: Added changes to support manual ingestion in Vulnerability Response and other new features.</dd>
<dt class="dt dlterm">Version 13.1.3 - March 2022</dt>
<dd class="dd"><ul class="ul" id="store-secops-rn-integration-framework__ul_xdr_pnm_xsb">
<li class="li">New:<ul class="ul">
<li class="li">Shipped new integration records for the following applications and integrations: <ul class="ul">
<li class="li">The Vulnerability Response Integration with Palo Alto Networks Prisma Cloud Compute in the Vulnerability Response and Configuration Compliance for Containers application.</li>
<li class="li">Fortify on Demand in Application Vulnerability Response.</li>
<li class="li">HCL BigFix and Microsoft SCCM patch orchestration integrations in Vulnerability Response.</li>
</ul></li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 13.0.2 - February 2022</dt>
<dd class="dd">No new features or updates are included with this version. This version ensures that features from the last release are compatible with the San Diego family release.</dd>
<dt class="dt dlterm">Version 12.2.1 - October 2021</dt>
<dd class="dd">Changed: Added the Operational Technology Vulnerability Integration (OTVUL) option in the Integration Type (integration_type) column of Third Party Integration table (sn_sec_int_integration), in order to support the
Operational Technology (OT) Vulnerability Integration</dd>
<dt class="dt dlterm">Version 12.1.3 - June 2021</dt>
<dd class="dd">Fixed: Minor fixes.</dd>
<dt class="dt dlterm">Version 12.0.1 - February 2021</dt>
<dd class="dd">New: Added a new Vulnerability Response Integration with the National Vulnerability Database (NVD) to import data from the NIST National Vulnerability Database.</dd>
<dt class="dt dlterm">Version 11.1.3 - December 2020</dt>
<dd class="dd">Changed: With Key Management Framework plugin, developers will have an ability to manage keys used for Password2 fields through crypto module definition.</dd>
<dt class="dt dlterm">Version 11.1.0 - November 2020</dt>
<dd class="dd">This is a dependency app for Vulnerability Response and Security Incident Response applications.</dd>
<dt class="dt dlterm">Version 11.0.2 - October 2020</dt>
<dd class="dd">This is the Dependency App for Vulnerability Response and Security Incident Response applications.</dd>
<dt class="dt dlterm">Version 10.3.0 - June 2020</dt>
<dd class="dd">This is the dependency app for Vulnerability Response and Security Incident Response applications.</dd>
<dt class="dt dlterm">Version 9.0.3 - November 2019</dt>
<dd class="dd">This is the Dependency App for Vulnerability Response and Security Incident Response applications.</dd>
<dt class="dt dlterm">Version 8.0.8 - June 2019</dt>
<dd class="dd">This is the Dependency App for Vulnerability Response and Security Incident Response applications.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Security Operations release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops.html"
},
{
"title": "ServiceNow Store - Security Operations Shared apps for release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops-shared.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html\">ServiceNow Store - Security Operations release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-shared.html\">ServiceNow Store - Security Operations Shared apps for release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Security Integration Framework release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2019-06-10T00:00:00Z",
"Initial upload": "2019-06-10T00:00:00Z",
"Updated on": "2025-07-31T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/11413957",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/11413957",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2019-06-10T15:59:27-07:00",
"DC.date.modified": "2025-07-31",
"DC.format": "HTML5",
"DC.identifier": "store-secops-rn-integration-framework",
"DC.language": null,
"DC.relation": "../../../release-notes/store/security-operations/sn-store-rn-secops-shared.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Security Integration Framework on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-secops-rn-integration-framework.html",
"page_key": 11413957,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 4312,
"img_count": 0,
"read_time": 3,
"video_links": [
""
],
"word_count": 603
},
"related_links": [],
"search_title": null,
"title": "Security Integration Framework release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-integration-framework.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-integration-framework.html\"><body id=\"store-secops-rn-integration-framework\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-secops-rn-integration-framework\" aria-labelledby=\"title_store-secops-rn-integration-framework\">\n <h1 class=\"title topictitle1\" id=\"title_store-secops-rn-integration-framework\">Security Integration Framework release notes</h1>\n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Integration Framework</span> on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\" id=\"store-secops-rn-integration-framework__section_f12_vbb_b3b\">\n <div class=\"p\"><div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-secops-rn-integration-framework__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div></div>\n </section>\n <section class=\"section\" id=\"store-secops-rn-integration-framework__section_lrr_nx4_kfb\"><h2 id=\"d291574e57\" class=\"title sectiontitle\">Version history</h2>\n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 13.11.3 - August 2025</dt>\n <dd class=\"dd\">Fixed: Resolved an issue where the integration instance form related list was not displaying details specific to the integration / scanner.</dd>\n \n \n <dt class=\"dt dlterm\">Version 13.10.8 - June 2025</dt>\n <dd class=\"dd\" id=\"store-secops-rn-integration-framework__latest-store-secops-rn-integration-framework\">Fixed: Fixed an ACL vulnerability for privileged operations with proper authentication checks.</dd>\n \n \n <dt class=\"dt dlterm\">Version 6.0.6 - February 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-secops-rn-integration-framework__ul_ads_tz2_d2c\">\n <li class=\"li\">The Service Graph Connector for Netskope is supported.</li>\n <li class=\"li\">The SentinelOne Integration for mitigation controls monitoring is supported.</li>\n </ul></li>\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-secops-rn-integration-framework__ul_ukj_5z2_d2c\">\n <li class=\"li\">The child policy execution relies on base policy results. You might see performance improvement.</li>\n <li class=\"li\">The default set of supported classes to the descendants of: 'Computer', 'Netgear', and 'Unclassed hardware'.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 13.10.6 - February 2025</dt>\n <dd class=\"dd\">Changed: Added an additional_integration_types column to the "Third Party Integrations" table to specify the additional integration type information for an\n integration.</dd>\n \n \n <dt class=\"dt dlterm\">Version 13.11.0 - November 2024</dt>\n <dd class=\"dd\">No new features or updates included with this version.</dd>\n \n \n <dt class=\"dt dlterm\">Version 13.10.3 - May 2024</dt>\n <dd class=\"dd\">Minor fixes for this release.</dd>\n \n \n <dt class=\"dt dlterm\">Version 13.9.2 - February 2024</dt>\n <dd class=\"dd\">Changes to support Invicti and Security Simulation Phishing integration.</dd>\n \n \n <dt class=\"dt dlterm\">Version 13.8.0 - December 2023</dt>\n <dd class=\"dd\">New: Minor changes to support "First.orgExploit Prediction Scoring System (EPSS) Integration".</dd>\n \n \n <dt class=\"dt dlterm\">Version 13.6.1 - November 2023</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">Changed:<ul class=\"ul\" id=\"store-secops-rn-integration-framework__ul_nrz_rpj_fzb\">\n <li class=\"li\">Removed the one 'Triaging in ServiceNow' option on the integration configuration pages and added the following two options to manage imported data using ServiceNow workflows: <ul class=\"ul\" id=\"store-secops-rn-integration-framework__ul_asz_rpj_fzb\">\n <li class=\"li\">'Manage exceptions in ServiceNow' and 'Manage false positives in ServiceNow'.</li>\n <li class=\"li\">By default, these options are set to 'true' but can be changed.</li>\n </ul></li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 13.5.0 - August 2023</dt>\n <dd class=\"dd\">Changed: Version 13.5.0 certified for Vancouver, Utah, and Tokyo.</dd>\n \n \n <dt class=\"dt dlterm\">Version 13.4.1 - May 2023</dt>\n <dd class=\"dd\">New: Added capabilities to create discovered items, vulnerable items, and detections at the parent instance level for an instance.</dd>\n \n \n <dt class=\"dt dlterm\">Version 13.3.0 - November 2022</dt>\n <dd class=\"dd\">Minor fixes for this release.</dd>\n \n \n <dt class=\"dt dlterm\">Version 13.2.2 - August 2022</dt>\n <dd class=\"dd\">New: Added changes to support manual ingestion in Vulnerability Response and other new features.</dd>\n \n \n <dt class=\"dt dlterm\">Version 13.1.3 - March 2022</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-secops-rn-integration-framework__ul_xdr_pnm_xsb\">\n <li class=\"li\">New:<ul class=\"ul\">\n <li class=\"li\">Shipped new integration records for the following applications and integrations: <ul class=\"ul\">\n <li class=\"li\">The Vulnerability Response Integration with Palo Alto Networks Prisma Cloud Compute in the Vulnerability Response and Configuration Compliance for Containers application.</li>\n <li class=\"li\">Fortify on Demand in Application Vulnerability Response.</li>\n <li class=\"li\">HCL BigFix and Microsoft SCCM patch orchestration integrations in Vulnerability Response.</li>\n </ul></li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 13.0.2 - February 2022</dt>\n <dd class=\"dd\">No new features or updates are included with this version. This version ensures that features from the last release are compatible with the San Diego family release.</dd>\n \n \n <dt class=\"dt dlterm\">Version 12.2.1 - October 2021</dt>\n <dd class=\"dd\">Changed: Added the Operational Technology Vulnerability Integration (OTVUL) option in the Integration Type (integration_type) column of Third Party Integration table (sn_sec_int_integration), in order to support the\n Operational Technology (OT) Vulnerability Integration</dd>\n \n \n <dt class=\"dt dlterm\">Version 12.1.3 - June 2021</dt>\n <dd class=\"dd\">Fixed: Minor fixes.</dd>\n \n \n <dt class=\"dt dlterm\">Version 12.0.1 - February 2021</dt>\n <dd class=\"dd\">New: Added a new Vulnerability Response Integration with the National Vulnerability Database (NVD) to import data from the NIST National Vulnerability Database.</dd>\n \n \n <dt class=\"dt dlterm\">Version 11.1.3 - December 2020</dt>\n <dd class=\"dd\">Changed: With Key Management Framework plugin, developers will have an ability to manage keys used for Password2 fields through crypto module definition.</dd>\n \n \n <dt class=\"dt dlterm\">Version 11.1.0 - November 2020</dt>\n <dd class=\"dd\">This is a dependency app for Vulnerability Response and Security Incident Response applications.</dd>\n \n \n <dt class=\"dt dlterm\">Version 11.0.2 - October 2020</dt>\n <dd class=\"dd\">This is the Dependency App for Vulnerability Response and Security Incident Response applications.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.3.0 - June 2020</dt>\n <dd class=\"dd\">This is the dependency app for Vulnerability Response and Security Incident Response applications.</dd>\n \n \n <dt class=\"dt dlterm\">Version 9.0.3 - November 2019</dt>\n <dd class=\"dd\">This is the Dependency App for Vulnerability Response and Security Incident Response applications.</dd>\n \n \n <dt class=\"dt dlterm\">Version 8.0.8 - June 2019</dt>\n <dd class=\"dd\">This is the Dependency App for Vulnerability Response and Security Incident Response applications.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Security Integration Framework release notes
Version history for the Security Integration Framework on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 13.11.3 - August 2025
Fixed: Resolved an issue where the integration instance form related list was not displaying details specific to the integration / scanner.
#### Version 13.10.8 - June 2025
Fixed: Fixed an ACL vulnerability for privileged operations with proper authentication checks.
#### Version 6.0.6 - February 2025
* New:
+ The Service Graph Connector for Netskope is supported.
+ The SentinelOne Integration for mitigation controls monitoring is supported.
* Fixed:
+ The child policy execution relies on base policy results. You might see performance improvement.
+ The default set of supported classes to the descendants of: 'Computer', 'Netgear', and 'Unclassed hardware'.
#### Version 13.10.6 - February 2025
Changed: Added an additional\_integration\_types column to the "Third Party Integrations" table to specify the additional integration type information for an
integration.
#### Version 13.11.0 - November 2024
No new features or updates included with this version.
#### Version 13.10.3 - May 2024
Minor fixes for this release.
#### Version 13.9.2 - February 2024
Changes to support Invicti and Security Simulation Phishing integration.
#### Version 13.8.0 - December 2023
New: Minor changes to support "First.orgExploit Prediction Scoring System (EPSS) Integration".
#### Version 13.6.1 - November 2023
* Changed:
+ Removed the one 'Triaging in ServiceNow' option on the integration configuration pages and added the following two options to manage imported data using ServiceNow workflows:
- 'Manage exceptions in ServiceNow' and 'Manage false positives in ServiceNow'.
- By default, these options are set to 'true' but can be changed.
#### Version 13.5.0 - August 2023
Changed: Version 13.5.0 certified for Vancouver, Utah, and Tokyo.
#### Version 13.4.1 - May 2023
New: Added capabilities to create discovered items, vulnerable items, and detections at the parent instance level for an instance.
#### Version 13.3.0 - November 2022
Minor fixes for this release.
#### Version 13.2.2 - August 2022
New: Added changes to support manual ingestion in Vulnerability Response and other new features.
#### Version 13.1.3 - March 2022
* New:
+ Shipped new integration records for the following applications and integrations:
- The Vulnerability Response Integration with Palo Alto Networks Prisma Cloud Compute in the Vulnerability Response and Configuration Compliance for Containers application.
- Fortify on Demand in Application Vulnerability Response.
- HCL BigFix and Microsoft SCCM patch orchestration integrations in Vulnerability Response.
#### Version 13.0.2 - February 2022
No new features or updates are included with this version. This version ensures that features from the last release are compatible with the San Diego family release.
#### Version 12.2.1 - October 2021
Changed: Added the Operational Technology Vulnerability Integration (OTVUL) option in the Integration Type (integration\_type) column of Third Party Integration table (sn\_sec\_int\_integration), in order to support the
Operational Technology (OT) Vulnerability Integration
#### Version 12.1.3 - June 2021
Fixed: Minor fixes.
#### Version 12.0.1 - February 2021
New: Added a new Vulnerability Response Integration with the National Vulnerability Database (NVD) to import data from the NIST National Vulnerability Database.
#### Version 11.1.3 - December 2020
Changed: With Key Management Framework plugin, developers will have an ability to manage keys used for Password2 fields through crypto module definition.
#### Version 11.1.0 - November 2020
This is a dependency app for Vulnerability Response and Security Incident Response applications.
#### Version 11.0.2 - October 2020
This is the Dependency App for Vulnerability Response and Security Incident Response applications.
#### Version 10.3.0 - June 2020
This is the dependency app for Vulnerability Response and Security Incident Response applications.
#### Version 9.0.3 - November 2019
This is the Dependency App for Vulnerability Response and Security Incident Response applications.
#### Version 8.0.8 - June 2019
This is the Dependency App for Vulnerability Response and Security Incident Response applications.
| ---
title: Security Integration Framework release notes
description: Version history for the Security Integration Framework on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Security Operations release notes
- ServiceNow Store - Security Operations Shared apps for release notes
---
# Security Integration Framework release notes
Version history for the Security Integration Framework on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 13.11.3 - August 2025
Fixed: Resolved an issue where the integration instance form related list was not displaying details specific to the integration / scanner.
#### Version 13.10.8 - June 2025
Fixed: Fixed an ACL vulnerability for privileged operations with proper authentication checks.
#### Version 6.0.6 - February 2025
* New:
+ The Service Graph Connector for Netskope is supported.
+ The SentinelOne Integration for mitigation controls monitoring is supported.
* Fixed:
+ The child policy execution relies on base policy results. You might see performance improvement.
+ The default set of supported classes to the descendants of: 'Computer', 'Netgear', and 'Unclassed hardware'.
#### Version 13.10.6 - February 2025
Changed: Added an additional\_integration\_types column to the "Third Party Integrations" table to specify the additional integration type information for an
integration.
#### Version 13.11.0 - November 2024
No new features or updates included with this version.
#### Version 13.10.3 - May 2024
Minor fixes for this release.
#### Version 13.9.2 - February 2024
Changes to support Invicti and Security Simulation Phishing integration.
#### Version 13.8.0 - December 2023
New: Minor changes to support "First.orgExploit Prediction Scoring System (EPSS) Integration".
#### Version 13.6.1 - November 2023
* Changed:
+ Removed the one 'Triaging in ServiceNow' option on the integration configuration pages and added the following two options to manage imported data using ServiceNow workflows:
- 'Manage exceptions in ServiceNow' and 'Manage false positives in ServiceNow'.
- By default, these options are set to 'true' but can be changed.
#### Version 13.5.0 - August 2023
Changed: Version 13.5.0 certified for Vancouver, Utah, and Tokyo.
#### Version 13.4.1 - May 2023
New: Added capabilities to create discovered items, vulnerable items, and detections at the parent instance level for an instance.
#### Version 13.3.0 - November 2022
Minor fixes for this release.
#### Version 13.2.2 - August 2022
New: Added changes to support manual ingestion in Vulnerability Response and other new features.
#### Version 13.1.3 - March 2022
* New:
+ Shipped new integration records for the following applications and integrations:
- The Vulnerability Response Integration with Palo Alto Networks Prisma Cloud Compute in the Vulnerability Response and Configuration Compliance for Containers application.
- Fortify on Demand in Application Vulnerability Response.
- HCL BigFix and Microsoft SCCM patch orchestration integrations in Vulnerability Response.
#### Version 13.0.2 - February 2022
No new features or updates are included with this version. This version ensures that features from the last release are compatible with the San Diego family release.
#### Version 12.2.1 - October 2021
Changed: Added the Operational Technology Vulnerability Integration (OTVUL) option in the Integration Type (integration\_type) column of Third Party Integration table (sn\_sec\_int\_integration), in order to support the
Operational Technology (OT) Vulnerability Integration
#### Version 12.1.3 - June 2021
Fixed: Minor fixes.
#### Version 12.0.1 - February 2021
New: Added a new Vulnerability Response Integration with the National Vulnerability Database (NVD) to import data from the NIST National Vulnerability Database.
#### Version 11.1.3 - December 2020
Changed: With Key Management Framework plugin, developers will have an ability to manage keys used for Password2 fields through crypto module definition.
#### Version 11.1.0 - November 2020
This is a dependency app for Vulnerability Response and Security Incident Response applications.
#### Version 11.0.2 - October 2020
This is the Dependency App for Vulnerability Response and Security Incident Response applications.
#### Version 10.3.0 - June 2020
This is the dependency app for Vulnerability Response and Security Incident Response applications.
#### Version 9.0.3 - November 2019
This is the Dependency App for Vulnerability Response and Security Incident Response applications.
#### Version 8.0.8 - June 2019
This is the Dependency App for Vulnerability Response and Security Incident Response applications.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-invicti-app-vuln-integration.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-invicti-app-vuln-integration.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-secops-rn-invicti-app-vuln-integration.html | Invicti Application Vulnerability Integration release notes | Version history for the Invicti Application Vulnerability Integration application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Security Operations release notes",
"ServiceNow Store - Vulnerability Response release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-invicti-app-vuln-integration.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-invicti-app-vuln-integration.html"><body id="store-secops-rn-invicti-app-vuln-integration"><main role="main"><article role="article" class="dita" id="store-secops-rn-invicti-app-vuln-integration" aria-labelledby="title_store-secops-rn-invicti-app-vuln-integration">
<h1 class="title topictitle1" id="title_store-secops-rn-invicti-app-vuln-integration">Invicti Application Vulnerability Integration release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Invicti Application Vulnerability Integration application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-secops-rn-invicti-app-vuln-integration__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d534699e56" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.2.1 - November 2024</dt>
<dd class="dd" id="store-secops-rn-invicti-app-vuln-integration__latest-store-secops-rn-invicti-app-vuln-integration">Changed: Improvements to support a date format that you can specify from the Invicti configuration screen in your <span class="ph">ServiceNow AI Platform</span> instance.</dd>
<dt class="dt dlterm">Version 1.1.1 - May 2024</dt>
<dd class="dd">Changed: View details such as total processing times, average times for pre- and post-integration run processes, and reports on the integration run records.</dd>
<dt class="dt dlterm">Version 1.0.2 - February 2024</dt>
<dd class="dd">Vulnerability Response Integration with Invicti imports applications and application vulnerabilities using Application Vulnerability Response. Application Vulnerability
Response is a feature in Vulnerability Response that helps you prioritize and remediate application vulnerabilities.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Security Operations release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops.html"
},
{
"title": "ServiceNow Store - Vulnerability Response release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops-vr.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html\">ServiceNow Store - Security Operations release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-vr.html\">ServiceNow Store - Vulnerability Response release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Invicti Application Vulnerability Integration release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2024-02-01T12:45:48.652881Z",
"Updated on": "2024-11-07T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/43434207",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/43434207",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2024-11-07T16:22:15-08:00",
"DC.format": "HTML5",
"DC.identifier": "store-secops-rn-invicti-app-vuln-integration",
"DC.language": null,
"DC.relation": "../../../release-notes/store/security-operations/sn-store-rn-secops-vr.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Invicti Application Vulnerability Integration application on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-secops-rn-invicti-app-vuln-integration.html",
"page_key": 43434207,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 956,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 125
},
"related_links": [],
"search_title": null,
"title": "Invicti Application Vulnerability Integration release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-invicti-app-vuln-integration.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-invicti-app-vuln-integration.html\"><body id=\"store-secops-rn-invicti-app-vuln-integration\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-secops-rn-invicti-app-vuln-integration\" aria-labelledby=\"title_store-secops-rn-invicti-app-vuln-integration\">\n <h1 class=\"title topictitle1\" id=\"title_store-secops-rn-invicti-app-vuln-integration\">Invicti Application Vulnerability Integration release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the Invicti Application Vulnerability Integration application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\"><div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-secops-rn-invicti-app-vuln-integration__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div></div>\n </section>\n <section class=\"section\"><h2 id=\"d534699e56\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 1.2.1 - November 2024</dt>\n <dd class=\"dd\" id=\"store-secops-rn-invicti-app-vuln-integration__latest-store-secops-rn-invicti-app-vuln-integration\">Changed: Improvements to support a date format that you can specify from the Invicti configuration screen in your <span class=\"ph\">ServiceNow AI Platform</span> instance.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.1 - May 2024</dt>\n <dd class=\"dd\">Changed: View details such as total processing times, average times for pre- and post-integration run processes, and reports on the integration run records.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.2 - February 2024</dt>\n <dd class=\"dd\">Vulnerability Response Integration with Invicti imports applications and application vulnerabilities using Application Vulnerability Response. Application Vulnerability\n Response is a feature in Vulnerability Response that helps you prioritize and remediate application vulnerabilities.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Invicti Application Vulnerability Integration release notes
Version history for the Invicti Application Vulnerability Integration application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.2.1 - November 2024
Changed: Improvements to support a date format that you can specify from the Invicti configuration screen in your ServiceNow AI Platform instance.
#### Version 1.1.1 - May 2024
Changed: View details such as total processing times, average times for pre- and post-integration run processes, and reports on the integration run records.
#### Version 1.0.2 - February 2024
Vulnerability Response Integration with Invicti imports applications and application vulnerabilities using Application Vulnerability Response. Application Vulnerability
Response is a feature in Vulnerability Response that helps you prioritize and remediate application vulnerabilities.
| ---
title: Invicti Application Vulnerability Integration release notes
description: Version history for the Invicti Application Vulnerability Integration
application on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Security Operations release notes
- ServiceNow Store - Vulnerability Response release notes
---
# Invicti Application Vulnerability Integration release notes
Version history for the Invicti Application Vulnerability Integration application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.2.1 - November 2024
Changed: Improvements to support a date format that you can specify from the Invicti configuration screen in your ServiceNow AI Platform instance.
#### Version 1.1.1 - May 2024
Changed: View details such as total processing times, average times for pre- and post-integration run processes, and reports on the integration run records.
#### Version 1.0.2 - February 2024
Vulnerability Response Integration with Invicti imports applications and application vulnerabilities using Application Vulnerability Response. Application Vulnerability
Response is a feature in Vulnerability Response that helps you prioritize and remediate application vulnerabilities.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-logrhythm.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-logrhythm.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-secops-rn-logrhythm.html | LogRhythm integration release notes | Version history for the Security Operations LogRhythm integration on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Security Operations release notes",
"ServiceNow Store - Security Incident Response release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-logrhythm.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-logrhythm.html"><body id="store-secops-rn-logrhythm"><main role="main"><article role="article" class="dita" id="store-secops-rn-logrhythm" aria-labelledby="title_store-secops-rn-logrhythm">
<h1 class="title topictitle1" id="title_store-secops-rn-logrhythm">LogRhythm integration release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">Security Operations</span>
<span class="ph">LogRhythm</span>
<span class="ph">integration</span> on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section" id="store-secops-rn-logrhythm__section_pgh_qsr_sfb">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-secops-rn-logrhythm__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section" id="store-secops-rn-logrhythm__section_qgh_qsr_sfb"><h2 id="d296293e63" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 11.1.10 - April 2025</dt>
<dd class="dd" id="store-secops-rn-logrhythm__latest-store-secops-rn-logrhythm"><p class="p">Fixed:</p>
<ul class="ul">
<li class="li">CMDB_CI mapping getting failed for "Configuration Item" field on Logrhythm.</li>
<li class="li">Configuring CI Under Mapping Screen SIR Not Getting Created.</li>
</ul></dd>
<dt class="dt dlterm">Version 11.1.9 - November 2024</dt>
<dd class="dd">Changed: Migrated default workflows to flows using Flow Designer.</dd>
<dt class="dt dlterm">Version 11.1.8 - April 2024</dt>
<dd class="dd">Fixed: Misconfiguration of table/field ACLs is corrected.</dd>
<dt class="dt dlterm">Version 11.1.5 - November 2023</dt>
<dd class="dd">Changed: Minor UI updates to render the profile mapping page.</dd>
<dt class="dt dlterm">Version 11.1.4 - May 2023</dt>
<dd class="dd">Fixed: One-Time Retrieval was not working on the scheduling page in LogRhythm profile when we change the date format to DD-MM-YYYY, this is now fixed.</dd>
<dt class="dt dlterm">Version 11.1.2 - September 2022</dt>
<dd class="dd"><ul class="ul">
<li class="li">Fixed:<ul class="ul" id="store-secops-rn-logrhythm__ul_emv_ggj_mxb">
<li class="li">Error while checking and unchecking the Since date checkbox.</li>
<li class="li">DeDup changes and Invalidate cache cleanup.</li>
<li class="li">If no data is generated within seven days of any rule, then a Warning/Error message should be thrown saying 'No data found' as no alarms were generated recently other than Heartbeat missed.</li>
<li class="li">Tooltip for Pull alarm button says 'This gets sample offense data from IBM Qradar server,' which needs to change to 'This gets sample alarms from Logrhythm.'</li>
<li class="li">Improve the logging for LogRhythm Event Ingestion.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 11.1.1 - May 2022</dt>
<dd class="dd"><ul class="ul">
<li class="li">New: Migration of APIs from REST to SOAP.</li>
<li class="li">Changed:<ul class="ul" id="store-secops-rn-logrhythm__ul_uy4_l2z_3tb">
<li class="li">Updated the integration tile and introduced alarm By ID API in Profile and Scheduled Job.</li>
<li class="li">Removal of alarm rule selection from profile set up.</li>
<li class="li">An additional options section has been introduced in the profile.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 11.0.9 - November 2021</dt>
<dd class="dd">Fixed: Added additional password related policies</dd>
<dt class="dt dlterm">Version 11.0.8 - August 2021</dt>
<dd class="dd">Fixed: Resolved an issue with the mapping of alarm fields to SIR reference fields, while creating security incidents from alarms.</dd>
<dt class="dt dlterm">Version 11.0.7 - February 2021</dt>
<dd class="dd">Fixed: The LogRhythm date fields [YY-MM-DDTHH:MM:SS] now map correctly in the <span class="ph">ServiceNow AI Platform</span> using the Glide DateTime format.</dd>
<dt class="dt dlterm">Version 11.0.6 - December 2020</dt>
<dd class="dd"><ul class="ul" id="store-secops-rn-logrhythm__ul_ohx_zjt_xnb">
<li class="li">New:<ul class="ul" id="store-secops-rn-logrhythm__ul_jyr_1kt_xnb">
<li class="li">Added Related List on the Security Incident Form containing all raw base events related to the LogRhythm Alarm.</li>
<li class="li">Mapping section of the Alarm Profile includes a search function to easily find Alarm Fields by name.</li>
<li class="li">Added a navigation link to the LogRhythm Drilldown Event module to view the list of all raw base events.</li>
<li class="li">Support for multi-valued field mappings of Configuration Item and Observable when multiple raw base events related to the LogRhythm Alarm contain different values for these mapped fields.</li>
</ul></li>
<li class="li">Fixed: Mid server routing is maintained based on configured selection(s) even in failure scenarios</li>
</ul></dd>
<dt class="dt dlterm">Version 5.0.4 - July 2019</dt>
<dd class="dd"><ul class="ul">
<li class="li">New: Recertified for <span class="ph">New York</span></li>
<li class="li">Fixed: Improved exception handling when <span class="ph">LogRhythm</span> API returns error code</li>
</ul></dd>
<dt class="dt dlterm">Version 5.0.3 - November 2018</dt>
<dd class="dd"><ul class="ul">
<li class="li">Flexibility to create multiple alarm profiles such as phishing and malware</li>
<li class="li">Drag-and-drop mapping of LogRhythm alarm field values to associated SIR security incident fields</li>
<li class="li">A preview of the SIR security incident layout based on sample alarms to validate configuration set-up</li>
<li class="li">Ingest historical alarms as well as ongoing, future alarms on configurable intervals</li>
<li class="li">Automated alarm close out upon incident closure, which includes a SIR security incident ID and URL for easy linking</li>
</ul></dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Security Operations release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops.html"
},
{
"title": "ServiceNow Store - Security Incident Response release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops-sir.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html\">ServiceNow Store - Security Operations release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-sir.html\">ServiceNow Store - Security Incident Response release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">LogRhythm integration release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-11-08T00:00:00Z",
"Initial upload": "2018-11-08T00:00:00Z",
"Updated on": "2025-04-03T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/11413958",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/11413958",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-11-08T07:59:27+08:00",
"DC.date.modified": "2025-04-03",
"DC.format": "HTML5",
"DC.identifier": "store-secops-rn-logrhythm",
"DC.language": null,
"DC.relation": "../../../release-notes/store/security-operations/sn-store-rn-secops-sir.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Security Operations LogRhythm integration on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-secops-rn-logrhythm.html",
"page_key": 11413958,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 3388,
"img_count": 0,
"read_time": 2,
"video_links": [
""
],
"word_count": 520
},
"related_links": [],
"search_title": null,
"title": "LogRhythm integration release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-logrhythm.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-logrhythm.html\"><body id=\"store-secops-rn-logrhythm\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-secops-rn-logrhythm\" aria-labelledby=\"title_store-secops-rn-logrhythm\">\n <h1 class=\"title topictitle1\" id=\"title_store-secops-rn-logrhythm\">LogRhythm integration release notes</h1>\n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Operations</span>\n <span class=\"ph\">LogRhythm</span>\n <span class=\"ph\">integration</span> on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\" id=\"store-secops-rn-logrhythm__section_pgh_qsr_sfb\">\n <div class=\"p\"><div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-secops-rn-logrhythm__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div></div>\n </section>\n <section class=\"section\" id=\"store-secops-rn-logrhythm__section_qgh_qsr_sfb\"><h2 id=\"d296293e63\" class=\"title sectiontitle\">Version history</h2>\n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 11.1.10 - April 2025</dt>\n <dd class=\"dd\" id=\"store-secops-rn-logrhythm__latest-store-secops-rn-logrhythm\"><p class=\"p\">Fixed:</p>\n <ul class=\"ul\">\n <li class=\"li\">CMDB_CI mapping getting failed for "Configuration Item" field on Logrhythm.</li>\n <li class=\"li\">Configuring CI Under Mapping Screen SIR Not Getting Created.</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 11.1.9 - November 2024</dt>\n <dd class=\"dd\">Changed: Migrated default workflows to flows using Flow Designer.</dd>\n \n \n <dt class=\"dt dlterm\">Version 11.1.8 - April 2024</dt>\n <dd class=\"dd\">Fixed: Misconfiguration of table/field ACLs is corrected.</dd>\n \n \n <dt class=\"dt dlterm\">Version 11.1.5 - November 2023</dt>\n <dd class=\"dd\">Changed: Minor UI updates to render the profile mapping page.</dd>\n \n \n <dt class=\"dt dlterm\">Version 11.1.4 - May 2023</dt>\n <dd class=\"dd\">Fixed: One-Time Retrieval was not working on the scheduling page in LogRhythm profile when we change the date format to DD-MM-YYYY, this is now fixed.</dd>\n \n \n <dt class=\"dt dlterm\">Version 11.1.2 - September 2022</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-secops-rn-logrhythm__ul_emv_ggj_mxb\">\n <li class=\"li\">Error while checking and unchecking the Since date checkbox.</li>\n <li class=\"li\">DeDup changes and Invalidate cache cleanup.</li>\n <li class=\"li\">If no data is generated within seven days of any rule, then a Warning/Error message should be thrown saying 'No data found' as no alarms were generated recently other than Heartbeat missed.</li>\n <li class=\"li\">Tooltip for Pull alarm button says 'This gets sample offense data from IBM Qradar server,' which needs to change to 'This gets sample alarms from Logrhythm.'</li>\n <li class=\"li\">Improve the logging for LogRhythm Event Ingestion.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 11.1.1 - May 2022</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">New: Migration of APIs from REST to SOAP.</li>\n <li class=\"li\">Changed:<ul class=\"ul\" id=\"store-secops-rn-logrhythm__ul_uy4_l2z_3tb\">\n <li class=\"li\">Updated the integration tile and introduced alarm By ID API in Profile and Scheduled Job.</li>\n <li class=\"li\">Removal of alarm rule selection from profile set up.</li>\n <li class=\"li\">An additional options section has been introduced in the profile.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 11.0.9 - November 2021</dt>\n <dd class=\"dd\">Fixed: Added additional password related policies</dd>\n \n \n <dt class=\"dt dlterm\">Version 11.0.8 - August 2021</dt>\n <dd class=\"dd\">Fixed: Resolved an issue with the mapping of alarm fields to SIR reference fields, while creating security incidents from alarms.</dd>\n \n \n <dt class=\"dt dlterm\">Version 11.0.7 - February 2021</dt>\n <dd class=\"dd\">Fixed: The LogRhythm date fields [YY-MM-DDTHH:MM:SS] now map correctly in the <span class=\"ph\">ServiceNow AI Platform</span> using the Glide DateTime format.</dd>\n \n \n <dt class=\"dt dlterm\">Version 11.0.6 - December 2020</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-secops-rn-logrhythm__ul_ohx_zjt_xnb\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-secops-rn-logrhythm__ul_jyr_1kt_xnb\">\n <li class=\"li\">Added Related List on the Security Incident Form containing all raw base events related to the LogRhythm Alarm.</li>\n <li class=\"li\">Mapping section of the Alarm Profile includes a search function to easily find Alarm Fields by name.</li>\n <li class=\"li\">Added a navigation link to the LogRhythm Drilldown Event module to view the list of all raw base events.</li>\n <li class=\"li\">Support for multi-valued field mappings of Configuration Item and Observable when multiple raw base events related to the LogRhythm Alarm contain different values for these mapped fields.</li>\n </ul></li>\n <li class=\"li\">Fixed: Mid server routing is maintained based on configured selection(s) even in failure scenarios</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 5.0.4 - July 2019</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">New: Recertified for <span class=\"ph\">New York</span></li>\n <li class=\"li\">Fixed: Improved exception handling when <span class=\"ph\">LogRhythm</span> API returns error code</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 5.0.3 - November 2018</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">Flexibility to create multiple alarm profiles such as phishing and malware</li>\n <li class=\"li\">Drag-and-drop mapping of LogRhythm alarm field values to associated SIR security incident fields</li>\n <li class=\"li\">A preview of the SIR security incident layout based on sample alarms to validate configuration set-up</li>\n <li class=\"li\">Ingest historical alarms as well as ongoing, future alarms on configurable intervals</li>\n <li class=\"li\">Automated alarm close out upon incident closure, which includes a SIR security incident ID and URL for easy linking</li>\n </ul></dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # LogRhythm integration release notes
Version history for the Security Operations
LogRhythm
integration on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 11.1.10 - April 2025
Fixed:
* CMDB\_CI mapping getting failed for "Configuration Item" field on Logrhythm.
* Configuring CI Under Mapping Screen SIR Not Getting Created.
#### Version 11.1.9 - November 2024
Changed: Migrated default workflows to flows using Flow Designer.
#### Version 11.1.8 - April 2024
Fixed: Misconfiguration of table/field ACLs is corrected.
#### Version 11.1.5 - November 2023
Changed: Minor UI updates to render the profile mapping page.
#### Version 11.1.4 - May 2023
Fixed: One-Time Retrieval was not working on the scheduling page in LogRhythm profile when we change the date format to DD-MM-YYYY, this is now fixed.
#### Version 11.1.2 - September 2022
* Fixed:
+ Error while checking and unchecking the Since date checkbox.
+ DeDup changes and Invalidate cache cleanup.
+ If no data is generated within seven days of any rule, then a Warning/Error message should be thrown saying 'No data found' as no alarms were generated recently other than Heartbeat missed.
+ Tooltip for Pull alarm button says 'This gets sample offense data from IBM Qradar server,' which needs to change to 'This gets sample alarms from Logrhythm.'
+ Improve the logging for LogRhythm Event Ingestion.
#### Version 11.1.1 - May 2022
* New: Migration of APIs from REST to SOAP.
* Changed:
+ Updated the integration tile and introduced alarm By ID API in Profile and Scheduled Job.
+ Removal of alarm rule selection from profile set up.
+ An additional options section has been introduced in the profile.
#### Version 11.0.9 - November 2021
Fixed: Added additional password related policies
#### Version 11.0.8 - August 2021
Fixed: Resolved an issue with the mapping of alarm fields to SIR reference fields, while creating security incidents from alarms.
#### Version 11.0.7 - February 2021
Fixed: The LogRhythm date fields [YY-MM-DDTHH:MM:SS] now map correctly in the ServiceNow AI Platform using the Glide DateTime format.
#### Version 11.0.6 - December 2020
* New:
+ Added Related List on the Security Incident Form containing all raw base events related to the LogRhythm Alarm.
+ Mapping section of the Alarm Profile includes a search function to easily find Alarm Fields by name.
+ Added a navigation link to the LogRhythm Drilldown Event module to view the list of all raw base events.
+ Support for multi-valued field mappings of Configuration Item and Observable when multiple raw base events related to the LogRhythm Alarm contain different values for these mapped fields.
* Fixed: Mid server routing is maintained based on configured selection(s) even in failure scenarios
#### Version 5.0.4 - July 2019
* New: Recertified for New York
* Fixed: Improved exception handling when LogRhythm API returns error code
#### Version 5.0.3 - November 2018
* Flexibility to create multiple alarm profiles such as phishing and malware
* Drag-and-drop mapping of LogRhythm alarm field values to associated SIR security incident fields
* A preview of the SIR security incident layout based on sample alarms to validate configuration set-up
* Ingest historical alarms as well as ongoing, future alarms on configurable intervals
* Automated alarm close out upon incident closure, which includes a SIR security incident ID and URL for easy linking
| ---
title: LogRhythm integration release notes
description: Version history for the Security Operations LogRhythm integration on
the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Security Operations release notes
- ServiceNow Store - Security Incident Response release notes
---
# LogRhythm integration release notes
Version history for the Security Operations
LogRhythm
integration on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 11.1.10 - April 2025
Fixed:
* CMDB\_CI mapping getting failed for "Configuration Item" field on Logrhythm.
* Configuring CI Under Mapping Screen SIR Not Getting Created.
#### Version 11.1.9 - November 2024
Changed: Migrated default workflows to flows using Flow Designer.
#### Version 11.1.8 - April 2024
Fixed: Misconfiguration of table/field ACLs is corrected.
#### Version 11.1.5 - November 2023
Changed: Minor UI updates to render the profile mapping page.
#### Version 11.1.4 - May 2023
Fixed: One-Time Retrieval was not working on the scheduling page in LogRhythm profile when we change the date format to DD-MM-YYYY, this is now fixed.
#### Version 11.1.2 - September 2022
* Fixed:
+ Error while checking and unchecking the Since date checkbox.
+ DeDup changes and Invalidate cache cleanup.
+ If no data is generated within seven days of any rule, then a Warning/Error message should be thrown saying 'No data found' as no alarms were generated recently other than Heartbeat missed.
+ Tooltip for Pull alarm button says 'This gets sample offense data from IBM Qradar server,' which needs to change to 'This gets sample alarms from Logrhythm.'
+ Improve the logging for LogRhythm Event Ingestion.
#### Version 11.1.1 - May 2022
* New: Migration of APIs from REST to SOAP.
* Changed:
+ Updated the integration tile and introduced alarm By ID API in Profile and Scheduled Job.
+ Removal of alarm rule selection from profile set up.
+ An additional options section has been introduced in the profile.
#### Version 11.0.9 - November 2021
Fixed: Added additional password related policies
#### Version 11.0.8 - August 2021
Fixed: Resolved an issue with the mapping of alarm fields to SIR reference fields, while creating security incidents from alarms.
#### Version 11.0.7 - February 2021
Fixed: The LogRhythm date fields [YY-MM-DDTHH:MM:SS] now map correctly in the ServiceNow AI Platform using the Glide DateTime format.
#### Version 11.0.6 - December 2020
* New:
+ Added Related List on the Security Incident Form containing all raw base events related to the LogRhythm Alarm.
+ Mapping section of the Alarm Profile includes a search function to easily find Alarm Fields by name.
+ Added a navigation link to the LogRhythm Drilldown Event module to view the list of all raw base events.
+ Support for multi-valued field mappings of Configuration Item and Observable when multiple raw base events related to the LogRhythm Alarm contain different values for these mapped fields.
* Fixed: Mid server routing is maintained based on configured selection(s) even in failure scenarios
#### Version 5.0.4 - July 2019
* New: Recertified for New York
* Fixed: Improved exception handling when LogRhythm API returns error code
#### Version 5.0.3 - November 2018
* Flexibility to create multiple alarm profiles such as phishing and malware
* Drag-and-drop mapping of LogRhythm alarm field values to associated SIR security incident fields
* A preview of the SIR security incident layout based on sample alarms to validate configuration set-up
* Ingest historical alarms as well as ongoing, future alarms on configurable intervals
* Automated alarm close out upon incident closure, which includes a SIR security incident ID and URL for easy linking
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-lucidchart-diagramming-spoke.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-lucidchart-diagramming-spoke.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-secops-rn-lucidchart-diagramming-spoke.html | Lucidchart Diagramming Spoke release notes | Version history for the Security Operations Lucidchart Diagramming Spoke application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Strategic Portfolio Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-lucidchart-diagramming-spoke.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-lucidchart-diagramming-spoke.html"><body id="store-secops-rn-lucidchart-diagramming-spoke"><main role="main"><article role="article" class="dita" id="store-secops-rn-lucidchart-diagramming-spoke" aria-labelledby="title_store-secops-rn-lucidchart-diagramming-spoke">
<h1 class="title topictitle1" id="title_store-secops-rn-lucidchart-diagramming-spoke">Lucidchart Diagramming Spoke release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">Security Operations</span> Lucidchart Diagramming Spoke application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-secops-rn-lucidchart-diagramming-spoke__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d230176e59" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.1.1 - January 2024</dt>
<dd class="dd" id="store-secops-rn-lucidchart-diagramming-spoke__latest-store-secops-rn-lucidchart-diagramming-spoke"><ul class="ul">
<li class="li">New: Added Get Folders and Create Diagram subflow which supports individual user credentials for authentication.</li>
<li class="li">Fixed: Fixed authentication expiration issue.</li>
</ul></dd>
<dt class="dt dlterm">Version 1.1.0 - August 2023</dt>
<dd class="dd"><ul class="ul" id="store-secops-rn-lucidchart-diagramming-spoke__ul_xly_mgr_hyb">
<li class="li">New: Added a Get Folder action.</li>
<li class="li">Changed: Modified the Create Diagram action input parameter to create the chart in a specified folder.</li>
</ul></dd>
<dt class="dt dlterm">Version 1.0.0 - August 2022</dt>
<dd class="dd">Provides an action to create Lucidchart diagrams from a ServiceNow instance.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Strategic Portfolio Management release notes",
"topic_id": "release-notes/store/business-management/store-rn-itbm-highlight.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-rn-itbm-highlight.html\">ServiceNow Store - Strategic Portfolio Management release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Lucidchart Diagramming Spoke release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2022-08-04T10:05:17.41587Z",
"Updated on": "2024-01-04T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/36033909",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/36033909",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2024-01-04",
"DC.format": "HTML5",
"DC.identifier": "store-secops-rn-lucidchart-diagramming-spoke",
"DC.language": null,
"DC.relation": "../../../release-notes/store/business-management/store-rn-itbm-highlight.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Security Operations Lucidchart Diagramming Spoke application on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-secops-rn-lucidchart-diagramming-spoke.html",
"page_key": 36033909,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 728,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 103
},
"related_links": [],
"search_title": null,
"title": "Lucidchart Diagramming Spoke release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-lucidchart-diagramming-spoke.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-lucidchart-diagramming-spoke.html\"><body id=\"store-secops-rn-lucidchart-diagramming-spoke\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-secops-rn-lucidchart-diagramming-spoke\" aria-labelledby=\"title_store-secops-rn-lucidchart-diagramming-spoke\">\n <h1 class=\"title topictitle1\" id=\"title_store-secops-rn-lucidchart-diagramming-spoke\">Lucidchart Diagramming Spoke release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Operations</span> Lucidchart Diagramming Spoke application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\"><div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-secops-rn-lucidchart-diagramming-spoke__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div></div>\n </section>\n <section class=\"section\"><h2 id=\"d230176e59\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 1.1.1 - January 2024</dt>\n <dd class=\"dd\" id=\"store-secops-rn-lucidchart-diagramming-spoke__latest-store-secops-rn-lucidchart-diagramming-spoke\"><ul class=\"ul\">\n <li class=\"li\">New: Added Get Folders and Create Diagram subflow which supports individual user credentials for authentication.</li>\n <li class=\"li\">Fixed: Fixed authentication expiration issue.</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.0 - August 2023</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-secops-rn-lucidchart-diagramming-spoke__ul_xly_mgr_hyb\">\n <li class=\"li\">New: Added a Get Folder action.</li>\n <li class=\"li\">Changed: Modified the Create Diagram action input parameter to create the chart in a specified folder.</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.0 - August 2022</dt>\n <dd class=\"dd\">Provides an action to create Lucidchart diagrams from a ServiceNow instance.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Lucidchart Diagramming Spoke release notes
Version history for the Security Operations Lucidchart Diagramming Spoke application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.1.1 - January 2024
* New: Added Get Folders and Create Diagram subflow which supports individual user credentials for authentication.
* Fixed: Fixed authentication expiration issue.
#### Version 1.1.0 - August 2023
* New: Added a Get Folder action.
* Changed: Modified the Create Diagram action input parameter to create the chart in a specified folder.
#### Version 1.0.0 - August 2022
Provides an action to create Lucidchart diagrams from a ServiceNow instance.
| ---
title: Lucidchart Diagramming Spoke release notes
description: Version history for the Security Operations Lucidchart Diagramming Spoke
application on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Strategic Portfolio Management release notes
---
# Lucidchart Diagramming Spoke release notes
Version history for the Security Operations Lucidchart Diagramming Spoke application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.1.1 - January 2024
* New: Added Get Folders and Create Diagram subflow which supports individual user credentials for authentication.
* Fixed: Fixed authentication expiration issue.
#### Version 1.1.0 - August 2023
* New: Added a Get Folder action.
* Changed: Modified the Create Diagram action input parameter to create the chart in a specified folder.
#### Version 1.0.0 - August 2022
Provides an action to create Lucidchart diagrams from a ServiceNow instance.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-lucidchart-integration.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-lucidchart-integration.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-secops-rn-lucidchart-integration.html | Lucidchart Integration release notes | Version history for the Security Operations Lucidchart Integration application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Strategic Portfolio Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-lucidchart-integration.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-lucidchart-integration.html"><body id="store-secops-rn-lucidchart-integration"><main role="main"><article role="article" class="dita" id="store-secops-rn-lucidchart-integration" aria-labelledby="title_store-secops-rn-lucidchart-integration">
<h1 class="title topictitle1" id="title_store-secops-rn-lucidchart-integration">Lucidchart Integration release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">Security Operations</span> Lucidchart Integration application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-secops-rn-lucidchart-integration__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d70856e61" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 2.4.1 - February 2025</dt>
<dd class="dd" id="store-secops-rn-lucidchart-integration__latest-store-secops-rn-lucidchart-integration">
<ul class="ul">
<li class="li">Fixed:<ul class="ul" id="store-secops-rn-lucidchart-integration__ul_yxv_bw2_d2c">
<li class="li">Order issue of Business Capabilities</li>
<li class="li">Disabled the create diagram action for APM read role</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 2.4.0 - November 2024</dt>
<dd class="dd">Fixed: Access control fixes.</dd>
<dt class="dt dlterm">Version 2.3.0 - August 2024</dt>
<dd class="dd">Changed: Modified underlying Data Model to support common framework for Enterprise Modeling and Visualization.</dd>
<dt class="dt dlterm">Version 2.2.1 - January 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New: Individual users can view and select a folder name while creating a Lucidchart diagram.</li>
<li class="li">Fixed: Individual users can authenticate themselves and use their own Lucid folder where the Lucidchart diagram can be saved.</li>
</ul>
</dd>
<dt class="dt dlterm">Version 2.2.0 - August 2023</dt>
<dd class="dd">
<ul class="ul" id="store-secops-rn-lucidchart-integration__ul_u4b_bgr_hyb">
<li class="li">New: Added a Folder ID field to create the Lucid diagram</li>
<li class="li">Changed: Changed - In Entities, for the Business Application hierarchy map, added Digital Integration and Digital Interface</li>
</ul>
</dd>
<dt class="dt dlterm">Version 2.0.0 - November 2022</dt>
<dd class="dd">Now, you have the option to include or exclude related business applications in the Business Capability diagram.</dd>
<dt class="dt dlterm">Version 1.0.0 - August 2022</dt>
<dd class="dd">Enables integration of Application Portfolio Management with Lucidchart. Allows Enterprise Architects to create Lucidchart diagrams for Business Application hierarchy and Business Capability maps.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Strategic Portfolio Management release notes",
"topic_id": "release-notes/store/business-management/store-rn-itbm-highlight.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-rn-itbm-highlight.html\">ServiceNow Store - Strategic Portfolio Management release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Lucidchart Integration release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2022-08-04T10:05:17.41587Z",
"Updated on": "2025-01-30T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/36033910",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/36033910",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2025-01-30",
"DC.format": "HTML5",
"DC.identifier": "store-secops-rn-lucidchart-integration",
"DC.language": null,
"DC.relation": "../../../release-notes/store/business-management/store-rn-itbm-highlight.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Security Operations Lucidchart Integration application on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-secops-rn-lucidchart-integration.html",
"page_key": 36033910,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 1416,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 204
},
"related_links": [],
"search_title": null,
"title": "Lucidchart Integration release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-lucidchart-integration.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-lucidchart-integration.html\"><body id=\"store-secops-rn-lucidchart-integration\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-secops-rn-lucidchart-integration\" aria-labelledby=\"title_store-secops-rn-lucidchart-integration\">\n <h1 class=\"title topictitle1\" id=\"title_store-secops-rn-lucidchart-integration\">Lucidchart Integration release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Operations</span> Lucidchart Integration application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-secops-rn-lucidchart-integration__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d70856e61\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 2.4.1 - February 2025</dt>\n <dd class=\"dd\" id=\"store-secops-rn-lucidchart-integration__latest-store-secops-rn-lucidchart-integration\">\n <ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-secops-rn-lucidchart-integration__ul_yxv_bw2_d2c\">\n <li class=\"li\">Order issue of Business Capabilities</li>\n <li class=\"li\">Disabled the create diagram action for APM read role</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 2.4.0 - November 2024</dt>\n <dd class=\"dd\">Fixed: Access control fixes.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.3.0 - August 2024</dt>\n <dd class=\"dd\">Changed: Modified underlying Data Model to support common framework for Enterprise Modeling and Visualization.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.2.1 - January 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New: Individual users can view and select a folder name while creating a Lucidchart diagram.</li>\n <li class=\"li\">Fixed: Individual users can authenticate themselves and use their own Lucid folder where the Lucidchart diagram can be saved.</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 2.2.0 - August 2023</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-secops-rn-lucidchart-integration__ul_u4b_bgr_hyb\">\n <li class=\"li\">New: Added a Folder ID field to create the Lucid diagram</li>\n <li class=\"li\">Changed: Changed - In Entities, for the Business Application hierarchy map, added Digital Integration and Digital Interface</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.0 - November 2022</dt>\n <dd class=\"dd\">Now, you have the option to include or exclude related business applications in the Business Capability diagram.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.0 - August 2022</dt>\n <dd class=\"dd\">Enables integration of Application Portfolio Management with Lucidchart. Allows Enterprise Architects to create Lucidchart diagrams for Business Application hierarchy and Business Capability maps.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Lucidchart Integration release notes
Version history for the Security Operations Lucidchart Integration application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.4.1 - February 2025
* Fixed:
+ Order issue of Business Capabilities
+ Disabled the create diagram action for APM read role
#### Version 2.4.0 - November 2024
Fixed: Access control fixes.
#### Version 2.3.0 - August 2024
Changed: Modified underlying Data Model to support common framework for Enterprise Modeling and Visualization.
#### Version 2.2.1 - January 2024
* New: Individual users can view and select a folder name while creating a Lucidchart diagram.
* Fixed: Individual users can authenticate themselves and use their own Lucid folder where the Lucidchart diagram can be saved.
#### Version 2.2.0 - August 2023
* New: Added a Folder ID field to create the Lucid diagram
* Changed: Changed - In Entities, for the Business Application hierarchy map, added Digital Integration and Digital Interface
#### Version 2.0.0 - November 2022
Now, you have the option to include or exclude related business applications in the Business Capability diagram.
#### Version 1.0.0 - August 2022
Enables integration of Application Portfolio Management with Lucidchart. Allows Enterprise Architects to create Lucidchart diagrams for Business Application hierarchy and Business Capability maps.
| ---
title: Lucidchart Integration release notes
description: Version history for the Security Operations Lucidchart Integration application
on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Strategic Portfolio Management release notes
---
# Lucidchart Integration release notes
Version history for the Security Operations Lucidchart Integration application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.4.1 - February 2025
* Fixed:
+ Order issue of Business Capabilities
+ Disabled the create diagram action for APM read role
#### Version 2.4.0 - November 2024
Fixed: Access control fixes.
#### Version 2.3.0 - August 2024
Changed: Modified underlying Data Model to support common framework for Enterprise Modeling and Visualization.
#### Version 2.2.1 - January 2024
* New: Individual users can view and select a folder name while creating a Lucidchart diagram.
* Fixed: Individual users can authenticate themselves and use their own Lucid folder where the Lucidchart diagram can be saved.
#### Version 2.2.0 - August 2023
* New: Added a Folder ID field to create the Lucid diagram
* Changed: Changed - In Entities, for the Business Application hierarchy map, added Digital Integration and Digital Interface
#### Version 2.0.0 - November 2022
Now, you have the option to include or exclude related business applications in the Business Capability diagram.
#### Version 1.0.0 - August 2022
Enables integration of Application Portfolio Management with Lucidchart. Allows Enterprise Architects to create Lucidchart diagrams for Business Application hierarchy and Business Capability maps.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-major-security-incident-mgmt.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-major-security-incident-mgmt.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-secops-rn-major-security-incident-mgmt.html | Major Security Incident Management release notes | Version history for the Major Security Incident Management application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Security Operations release notes",
"ServiceNow Store - Security Incident Response release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-major-security-incident-mgmt.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-major-security-incident-mgmt.html"><body id="store-secops-rn-major-security-incident-mgmt"><main role="main"><article role="article" class="dita" id="store-secops-rn-major-security-incident-mgmt" aria-labelledby="title_store-secops-rn-major-security-incident-mgmt">
<h1 class="title topictitle1" id="title_store-secops-rn-major-security-incident-mgmt"><span class="ph">Major Security Incident Management</span> release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">Major Security Incident Management</span> application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-secops-rn-major-security-incident-mgmt__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d502584e63" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 3.4.30 - August 2025 (Yokohama)</dt>
<dd class="dd">Fixed: Resolved an issue where accessing the MSIM Status Report caused session timeouts when the glide.authenticate.limit.concurrent.interactive.sessions property was enabled (set to true).</dd>
<dt class="dt dlterm">Version 3.4.21 - August 2025</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Fixed:<ul class="ul" id="store-secops-rn-major-security-incident-mgmt__ul_l1w_lkn_bgc">
<li class="li">Fixed an issue where, after manually assigning an assignment group and assignee to a task under a Major Security Incident (MSIM), subsequent updates to the assignment group (especially when updated to a value
higher in the hierarchy or different group) caused the assignee field to reset or clear unexpectedly.</li>
<li class="li">Fixed an issue where users were unable to select records from the Linked Record table to perform the unlink action.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 3.4.3 - June 2025</dt>
<dd class="dd" id="store-secops-rn-major-security-incident-mgmt__latest-store-secops-rn-major-security-incident-mgmt">Fixed: Resolved an issue where tasks deleted from the List View were not being removed from the sn_msi_task table.</dd>
<dt class="dt dlterm">Version 3.4.2 - May 2025</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul">
<li class="li">Developed new Administration section in Major Security Incident to consolidate configurations for SharePoint/Teams etc. and removed need to import credentials.</li>
<li class="li">Upgraded MSIM Playbooks to run on the latest engine. This ensures to get all the latest features and performance improvements.</li>
</ul>
</li>
<li class="li">Fixed: Provided support to add users to share status report in MSIM workspace.</li>
</ul>
</dd>
<dt class="dt dlterm">Version 3.3.5 - December 2024</dt>
<dd class="dd">Fixed: Accessibility violations related to Status Report loading etc.</dd>
<dt class="dt dlterm">Version 3.3.0 - November 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul" id="store-secops-rn-major-security-incident-mgmt__ul_unw_vmv_2dc">
<li class="li">Zero-day Vulnerability Playbook created in PAD and linked to an MSI in MSIM. <ul class="ul" id="store-secops-rn-major-security-incident-mgmt__ul_j4w_vmv_2dc">
<li class="li">Generate response tasks to assess vulnerabilities and communicate with impacted customers.</li>
<li class="li">MSI Managers must specify the assignment group and may optionally assign specific individuals for each task.</li>
</ul>
</li>
</ul></li>
<li class="li">Fixed:<ul class="ul" id="store-secops-rn-major-security-incident-mgmt__ul_tfg_wmv_2dc">
<li class="li">Accessibility issues in the MSIM Workspace in tabs such as, Status Report, Collaboration, etc.</li>
<li class="li">The ARIA violation in UI Builder - MSIM Workspace supports Localization & Internationalization.</li>
<li class="li">The CSRF token in the Status report tab so that you are no longer logged out during a preview of the status report.</li>
<li class="li">Security bugs related to the ACL.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 3.1.3 - August 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Changed:<ul class="ul" id="store-secops-rn-major-security-incident-mgmt__ul_rfq_zsk_dcc">
<li class="li">Improvements to Timeline</li>
<li class="li">Improvements to Status Reports</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 3.1.0 - May 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul" id="store-secops-rn-major-security-incident-mgmt__ul_c5b_lx1_hbc">
<li class="li">Added Slack Chat integration <ul class="ul" id="store-secops-rn-major-security-incident-mgmt__ul_s5b_lx1_hbc">
<li class="li">Auto-create channels in Slack with added members</li>
<li class="li">Create MSI tasks in the workspace from Slack channels</li>
</ul>
</li>
<li class="li">Code Names and Simplified Categories for MSIs</li>
<li class="li">AddedLegal Request Playbook.</li>
</ul></li>
<li class="li">Changed:<ul class="ul" id="store-secops-rn-major-security-incident-mgmt__ul_p4r_mx1_hbc">
<li class="li">Teams Enhancements on the Collaboration tab: <ul class="ul" id="store-secops-rn-major-security-incident-mgmt__ul_t4m_mx1_hbc">
<li class="li">Adding groups to channels</li>
<li class="li">Adding members or groups directly to Teams or general channel without being part of any individual channels</li>
<li class="li">Rename the existing team name</li>
</ul>
</li>
<li class="li">Next Update on: <ul class="ul" id="store-secops-rn-major-security-incident-mgmt__ul_u4m_mx1_hbc">
<li class="li">Pre-populated PDF Status Reports</li>
<li class="li">Displayed as a widget on the Overview tab</li>
</ul>
</li>
<li class="li">Sharing Status Reports with external recipients</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 3.0.4 - March 2024</dt>
<dd class="dd">
<ul class="ul" id="store-secops-rn-major-security-incident-mgmt__ul_qfk_qb2_p1c">
<li class="li">New: <ul class="ul" id="store-secops-rn-major-security-incident-mgmt__ul_op5_nb2_p1c">
<li class="li">Added MSIM VTB Task Card component as a dependency to MSIM. Updated the logic to show tasks without priority.</li>
<li class="li">Added link to Microsoft Teams channel from Collaboration tab.</li>
<li class="li">Added email template for Incident Responders who are assigned a task.</li>
</ul></li>
<li class="li">Changed:<ul class="ul" id="store-secops-rn-major-security-incident-mgmt__ul_lbb_pb2_p1c">
<li class="li">Updated the logic for filtering visualizations in Status Reports.</li>
<li class="li">Minor UI fixes in the Overview tab, Timeline component, and Collaboration tab.</li>
<li class="li">Added character count validation for Executive Summary.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 3.0.3 - March 2024</dt>
<dd class="dd">
<ul class="ul" id="store-secops-rn-major-security-incident-mgmt__ul_rfk_qb2_p1c">
<li class="li">New: <ul class="ul" id="store-secops-rn-major-security-incident-mgmt__ul_sfk_qb2_p1c">
<li class="li">Added MSIM Conference Calling integration that supports MS Teams, Zoom, and WebEx.</li>
<li class="li">Added the capability to send Status Reports over rich-text email format (in addition to PDF).</li>
<li class="li">An Enforcement Restriction was added to decide which users or groups can access specific MSIs.</li>
<li class="li">Migrated workspace pages to Layout 3.0 to support accessibility.</li>
</ul></li>
<li class="li">Changed: <ul class="ul" id="store-secops-rn-major-security-incident-mgmt__ul_ufk_qb2_p1c">
<li class="li">Redesigned and simplified the MSIM Overview Tab.</li>
<li class="li">Updated the Visual Task Board with the ability to pivot the board to a list. <ul class="ul" id="store-secops-rn-major-security-incident-mgmt__ul_vfk_qb2_p1c">
<li class="li">Make sure you have installed the "MSIM VTB Task Card: 1.0.1v" app separately after installing the MSIM app.</li>
</ul></li>
<li class="li">Improved email notifications for Proposed and Promoted major security incidents.</li>
</ul></li>
<li class="li">Fixed: <ul class="ul" id="store-secops-rn-major-security-incident-mgmt__ul_xfk_qb2_p1c">
<li class="li">Sharing status reports causes a frozen screen.</li>
<li class="li">Session messages disappear immediately from the MSIM workspaces Details tab.</li>
<li class="li">Clicking the tasks link on the closure modal opens the Details tab instead of the Tasks tab.</li>
<li class="li">Adding a Timeline label for collaborative activities does not create any timeline events.</li>
<li class="li">In the reference fields on the MSIM workspace, the magnifying glass is not displayed for all the reference fields.</li>
<li class="li">Unlinking the SIR or VUL data rolled up from SITs or VITs is not getting unlinked from the major security incident.</li>
<li class="li">The "Assigned to" reference is looked up by the "Assignment Group" value in the MSIM Workspace when creating a New MSI Task.</li>
<li class="li">Post Utah upgrade, choice field dependency on the MSIM workspace is broken after the Utah upgrade.</li>
<li class="li">Only on the Washington version: <ul class="ul" id="store-secops-rn-major-security-incident-mgmt__ul_yfk_qb2_p1c">
<li class="li">Navigating back to the closure modal by clicking continue displays an empty modal window.</li>
<li class="li">The MSIM workspace Timeline component displays a new label, "Timeline chart", which overlaps the "New event" action.</li>
</ul></li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 3.0.2 - February 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:</li>
<li class="li">
<ul class="ul" id="store-secops-rn-major-security-incident-mgmt__ul_mhk_z14_21c">
<li class="li">Added a conference calling feature to MSIM that supports Teams, Zoom, and WebEx.</li>
<li class="li">Migrated workspace pages to Layout 3.0 to support accessibility.</li>
<li class="li">Replaced the Tasks tab with Virtual Task Boards (VTB).</li>
</ul>
</li>
<li class="li">Fixed:</li>
<li class="li">
<ul class="ul" id="store-secops-rn-major-security-incident-mgmt__ul_d1p_1b4_21c">
<li class="li">Session messages disappear immediately from the MSIM workspace Details tab.</li>
<li class="li">Navigating back to the closure modal by clicking continue displays an empty modal window only in the Washington version.</li>
<li class="li">Clicking the tasks link on the MSIM closure modal opens the Details tab instead of the Tasks tab.</li>
<li class="li">The MSIM workspace Timeline component displays a new label, "Timeline chart", which overlaps the "New event" action only in the Washington version.</li>
<li class="li">Adding a Timeline label for collaboration activities doesn't create any timeline event.</li>
<li class="li">In the reference fields on the MSIM workspace, the magnifying glass is not displayed for all the reference fields.</li>
<li class="li">The Share option on the Status Reports tab freezes after submission.</li>
<li class="li">Unlinking the SIR or VUL data rolled up from SITs or VITs are not getting unlinked from the major security incident.</li>
<li class="li">The "Assigned to" reference lookup is not filtered by the "Assignment Group" value in the MSIM workspace modal and creates a new sn_msi_task.</li>
<li class="li">The Choice field dependency on the MSIM workspace is broken after the Utah upgrade.</li>
</ul>
</li>
</ul>
</dd>
<dt class="dt dlterm">Version 2.2.5 - November 2023</dt>
<dd class="dd">
<p class="p">Fixed:</p>
<ul class="ul">
<li class="li">Major Security Incident (MSI) actions like Link, Propose, and Promote were not working on Vancouver instances.</li>
<li class="li">Reference "i" icons were hidden from the Security Incident Response workspace when Major Security Incident Management (MSIM) was also installed on the instance.</li>
</ul>
</dd>
<dt class="dt dlterm">Version 2.2.3 - September 2023</dt>
<dd class="dd">New: Added usage metrics to capture MTTR for major security incidents.</dd>
<dt class="dt dlterm">Version 2.2.2 - August 2023</dt>
<dd class="dd">Changed: Major Security Incident Management is updated to support standard record pages.</dd>
<dt class="dt dlterm">Version 2.1.6 - May 2023</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Changed: Updated to support the application integration on the Security Incident Response workspace.</li>
<li class="li">Fixed:<ul class="ul" id="store-secops-rn-major-security-incident-mgmt__ul_vgc_2gj_mxb">
<li class="li">The error message displayed on the timeline custom event is shown in GMT time format instead of in logged-in user time format, which is now fixed.</li>
<li class="li">Incident Impact tab displays an empty list on the MSIM Worskapce with sn_msi.incidentimpact_read.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 2.1.4 - April 2023</dt>
<dd class="dd">Changed: Updated to support this application on the Security Incident Response Workspace.</dd>
<dt class="dt dlterm">Version 2.1.2 - February 2023</dt>
<dd class="dd">Fixed: Localization fixes.</dd>
<dt class="dt dlterm">Version 2.1.1 - November 2022</dt>
<dd class="dd">Fixed: The tasks created on the MSIM workspace are not getting displayed on the Tasks tab, this occurs when the tasks do not have a priority field populated then the Tasks tab fails to load.</dd>
<dt class="dt dlterm">Version 2.1.0 - August 2022</dt>
<dd class="dd">New:<ul class="ul">
<li class="li">MSIM changes:<ul class="ul" id="store-secops-rn-major-security-incident-mgmt__ul_sfg_tnw_h5b">
<li class="li">Linking additional records within Major Security Incident Management (MSIM) workspace for the following record types (out-of-the-box):</li>
</ul>
<ol class="ol" id="store-secops-rn-major-security-incident-mgmt__ol_cpx_tnw_h5b">
<li class="li">Security Incidents</li>
<li class="li">Remediation Tasks (VR)</li>
<li class="li">Security Cases (TI)</li>
</ol></li>
<li class="li">Roll-up configuration framework to link any type of task by extending table and its data to Major Security Incidents.</li>
<li class="li">Ability to unlink records from Major Security Incidents.</li>
</ul></dd>
<dt class="dt dlterm">Version 2.0.0 - March 2022</dt>
<dd class="dd">
<ul class="ul" id="store-secops-rn-major-security-incident-mgmt__ul_d43_phg_xsb">
<li class="li">New:<ul class="ul">
<li class="li">Create your own report template which can be applied to the major security incidents (MSIs) and generate the status report as required.</li>
<li class="li">You can add standard and custom Major Security Incident Response form fields to report templates that are dot-walkable. In addition, you can format and configure the report based on your requirements using
report sections, report subsections, and its elements.</li>
<li class="li">Along with the template builder, you can: <ul class="ul">
<li class="li">Add branding to your reports such as header and footer image, header and footer text.</li>
<li class="li">Use report widgets to define and include UIB elements like data visualizations in the status reports.</li>
<li class="li">Use report lists to define and include related table information in the status report.</li>
<li class="li">Use Template Scripts to include the related lists data, date operations, and any other data that are not directly dot-walkable.</li>
</ul></li>
<li class="li">In addition, there are two default report templates provided: <ul class="ul">
<li class="li">Technical Status Report</li>
<li class="li">Executive Status Report</li>
</ul></li>
<li class="li">This feature also provides you with the ability to preview the template during design time and preview/share the report with stakeholders during run time.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.1.1 - December 2021</dt>
<dd class="dd">Major Security Incident Management provides a unique user workspace and workflow methodology to coordinate various activities across different user groups and resolve major security incidents more efficiently.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Security Operations release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops.html"
},
{
"title": "ServiceNow Store - Security Incident Response release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops-sir.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html\">ServiceNow Store - Security Operations release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-sir.html\">ServiceNow Store - Security Incident Response release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Major Security Incident Management release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2018-01-29T00:00:00Z",
"Updated on": "2025-07-31T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/33553928",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/33553928",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2025-07-31",
"DC.format": "HTML5",
"DC.identifier": "store-secops-rn-major-security-incident-mgmt",
"DC.language": null,
"DC.relation": "../../../release-notes/store/security-operations/sn-store-rn-secops-sir.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Major Security Incident Management application on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-secops-rn-major-security-incident-mgmt.html",
"page_key": 33553928,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 9581,
"img_count": 0,
"read_time": 6,
"video_links": [
""
],
"word_count": 1461
},
"related_links": [],
"search_title": null,
"title": "Major Security Incident Management release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-major-security-incident-mgmt.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-major-security-incident-mgmt.html\"><body id=\"store-secops-rn-major-security-incident-mgmt\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-secops-rn-major-security-incident-mgmt\" aria-labelledby=\"title_store-secops-rn-major-security-incident-mgmt\">\n <h1 class=\"title topictitle1\" id=\"title_store-secops-rn-major-security-incident-mgmt\"><span class=\"ph\">Major Security Incident Management</span> release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the <span class=\"ph\">Major Security Incident Management</span> application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-secops-rn-major-security-incident-mgmt__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d502584e63\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 3.4.30 - August 2025 (Yokohama)</dt>\n <dd class=\"dd\">Fixed: Resolved an issue where accessing the MSIM Status Report caused session timeouts when the glide.authenticate.limit.concurrent.interactive.sessions property was enabled (set to true).</dd>\n \n \n <dt class=\"dt dlterm\">Version 3.4.21 - August 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-secops-rn-major-security-incident-mgmt__ul_l1w_lkn_bgc\">\n <li class=\"li\">Fixed an issue where, after manually assigning an assignment group and assignee to a task under a Major Security Incident (MSIM), subsequent updates to the assignment group (especially when updated to a value\n higher in the hierarchy or different group) caused the assignee field to reset or clear unexpectedly.</li>\n <li class=\"li\">Fixed an issue where users were unable to select records from the Linked Record table to perform the unlink action.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 3.4.3 - June 2025</dt>\n <dd class=\"dd\" id=\"store-secops-rn-major-security-incident-mgmt__latest-store-secops-rn-major-security-incident-mgmt\">Fixed: Resolved an issue where tasks deleted from the List View were not being removed from the sn_msi_task table.</dd>\n \n \n <dt class=\"dt dlterm\">Version 3.4.2 - May 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\">\n <li class=\"li\">Developed new Administration section in Major Security Incident to consolidate configurations for SharePoint/Teams etc. and removed need to import credentials.</li>\n <li class=\"li\">Upgraded MSIM Playbooks to run on the latest engine. This ensures to get all the latest features and performance improvements.</li>\n </ul>\n </li>\n <li class=\"li\">Fixed: Provided support to add users to share status report in MSIM workspace.</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 3.3.5 - December 2024</dt>\n <dd class=\"dd\">Fixed: Accessibility violations related to Status Report loading etc.</dd>\n \n \n <dt class=\"dt dlterm\">Version 3.3.0 - November 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-secops-rn-major-security-incident-mgmt__ul_unw_vmv_2dc\">\n <li class=\"li\">Zero-day Vulnerability Playbook created in PAD and linked to an MSI in MSIM. <ul class=\"ul\" id=\"store-secops-rn-major-security-incident-mgmt__ul_j4w_vmv_2dc\">\n <li class=\"li\">Generate response tasks to assess vulnerabilities and communicate with impacted customers.</li>\n <li class=\"li\">MSI Managers must specify the assignment group and may optionally assign specific individuals for each task.</li>\n </ul>\n </li>\n </ul></li>\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-secops-rn-major-security-incident-mgmt__ul_tfg_wmv_2dc\">\n <li class=\"li\">Accessibility issues in the MSIM Workspace in tabs such as, Status Report, Collaboration, etc.</li>\n <li class=\"li\">The ARIA violation in UI Builder - MSIM Workspace supports Localization & Internationalization.</li>\n <li class=\"li\">The CSRF token in the Status report tab so that you are no longer logged out during a preview of the status report.</li>\n <li class=\"li\">Security bugs related to the ACL.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 3.1.3 - August 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Changed:<ul class=\"ul\" id=\"store-secops-rn-major-security-incident-mgmt__ul_rfq_zsk_dcc\">\n <li class=\"li\">Improvements to Timeline</li>\n <li class=\"li\">Improvements to Status Reports</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 3.1.0 - May 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-secops-rn-major-security-incident-mgmt__ul_c5b_lx1_hbc\">\n <li class=\"li\">Added Slack Chat integration <ul class=\"ul\" id=\"store-secops-rn-major-security-incident-mgmt__ul_s5b_lx1_hbc\">\n <li class=\"li\">Auto-create channels in Slack with added members</li>\n <li class=\"li\">Create MSI tasks in the workspace from Slack channels</li>\n </ul>\n </li>\n <li class=\"li\">Code Names and Simplified Categories for MSIs</li>\n <li class=\"li\">AddedLegal Request Playbook.</li>\n </ul></li>\n <li class=\"li\">Changed:<ul class=\"ul\" id=\"store-secops-rn-major-security-incident-mgmt__ul_p4r_mx1_hbc\">\n <li class=\"li\">Teams Enhancements on the Collaboration tab: <ul class=\"ul\" id=\"store-secops-rn-major-security-incident-mgmt__ul_t4m_mx1_hbc\">\n <li class=\"li\">Adding groups to channels</li>\n <li class=\"li\">Adding members or groups directly to Teams or general channel without being part of any individual channels</li>\n <li class=\"li\">Rename the existing team name</li>\n </ul>\n </li>\n <li class=\"li\">Next Update on: <ul class=\"ul\" id=\"store-secops-rn-major-security-incident-mgmt__ul_u4m_mx1_hbc\">\n <li class=\"li\">Pre-populated PDF Status Reports</li>\n <li class=\"li\">Displayed as a widget on the Overview tab</li>\n </ul>\n </li>\n <li class=\"li\">Sharing Status Reports with external recipients</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 3.0.4 - March 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-secops-rn-major-security-incident-mgmt__ul_qfk_qb2_p1c\">\n <li class=\"li\">New: <ul class=\"ul\" id=\"store-secops-rn-major-security-incident-mgmt__ul_op5_nb2_p1c\">\n <li class=\"li\">Added MSIM VTB Task Card component as a dependency to MSIM. Updated the logic to show tasks without priority.</li>\n <li class=\"li\">Added link to Microsoft Teams channel from Collaboration tab.</li>\n <li class=\"li\">Added email template for Incident Responders who are assigned a task.</li>\n </ul></li>\n <li class=\"li\">Changed:<ul class=\"ul\" id=\"store-secops-rn-major-security-incident-mgmt__ul_lbb_pb2_p1c\">\n <li class=\"li\">Updated the logic for filtering visualizations in Status Reports.</li>\n <li class=\"li\">Minor UI fixes in the Overview tab, Timeline component, and Collaboration tab.</li>\n <li class=\"li\">Added character count validation for Executive Summary.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 3.0.3 - March 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-secops-rn-major-security-incident-mgmt__ul_rfk_qb2_p1c\">\n <li class=\"li\">New: <ul class=\"ul\" id=\"store-secops-rn-major-security-incident-mgmt__ul_sfk_qb2_p1c\">\n <li class=\"li\">Added MSIM Conference Calling integration that supports MS Teams, Zoom, and WebEx.</li>\n <li class=\"li\">Added the capability to send Status Reports over rich-text email format (in addition to PDF).</li>\n <li class=\"li\">An Enforcement Restriction was added to decide which users or groups can access specific MSIs.</li>\n <li class=\"li\">Migrated workspace pages to Layout 3.0 to support accessibility.</li>\n </ul></li>\n <li class=\"li\">Changed: <ul class=\"ul\" id=\"store-secops-rn-major-security-incident-mgmt__ul_ufk_qb2_p1c\">\n <li class=\"li\">Redesigned and simplified the MSIM Overview Tab.</li>\n <li class=\"li\">Updated the Visual Task Board with the ability to pivot the board to a list. <ul class=\"ul\" id=\"store-secops-rn-major-security-incident-mgmt__ul_vfk_qb2_p1c\">\n <li class=\"li\">Make sure you have installed the "MSIM VTB Task Card: 1.0.1v" app separately after installing the MSIM app.</li>\n </ul></li>\n <li class=\"li\">Improved email notifications for Proposed and Promoted major security incidents.</li>\n </ul></li>\n <li class=\"li\">Fixed: <ul class=\"ul\" id=\"store-secops-rn-major-security-incident-mgmt__ul_xfk_qb2_p1c\">\n <li class=\"li\">Sharing status reports causes a frozen screen.</li>\n <li class=\"li\">Session messages disappear immediately from the MSIM workspaces Details tab.</li>\n <li class=\"li\">Clicking the tasks link on the closure modal opens the Details tab instead of the Tasks tab.</li>\n <li class=\"li\">Adding a Timeline label for collaborative activities does not create any timeline events.</li>\n <li class=\"li\">In the reference fields on the MSIM workspace, the magnifying glass is not displayed for all the reference fields.</li>\n <li class=\"li\">Unlinking the SIR or VUL data rolled up from SITs or VITs is not getting unlinked from the major security incident.</li>\n <li class=\"li\">The "Assigned to" reference is looked up by the "Assignment Group" value in the MSIM Workspace when creating a New MSI Task.</li>\n <li class=\"li\">Post Utah upgrade, choice field dependency on the MSIM workspace is broken after the Utah upgrade.</li>\n <li class=\"li\">Only on the Washington version: <ul class=\"ul\" id=\"store-secops-rn-major-security-incident-mgmt__ul_yfk_qb2_p1c\">\n <li class=\"li\">Navigating back to the closure modal by clicking continue displays an empty modal window.</li>\n <li class=\"li\">The MSIM workspace Timeline component displays a new label, "Timeline chart", which overlaps the "New event" action.</li>\n </ul></li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 3.0.2 - February 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:</li>\n <li class=\"li\">\n <ul class=\"ul\" id=\"store-secops-rn-major-security-incident-mgmt__ul_mhk_z14_21c\">\n <li class=\"li\">Added a conference calling feature to MSIM that supports Teams, Zoom, and WebEx.</li>\n <li class=\"li\">Migrated workspace pages to Layout 3.0 to support accessibility.</li>\n <li class=\"li\">Replaced the Tasks tab with Virtual Task Boards (VTB).</li>\n </ul>\n </li>\n <li class=\"li\">Fixed:</li>\n <li class=\"li\">\n <ul class=\"ul\" id=\"store-secops-rn-major-security-incident-mgmt__ul_d1p_1b4_21c\">\n <li class=\"li\">Session messages disappear immediately from the MSIM workspace Details tab.</li>\n <li class=\"li\">Navigating back to the closure modal by clicking continue displays an empty modal window only in the Washington version.</li>\n <li class=\"li\">Clicking the tasks link on the MSIM closure modal opens the Details tab instead of the Tasks tab.</li>\n <li class=\"li\">The MSIM workspace Timeline component displays a new label, "Timeline chart", which overlaps the "New event" action only in the Washington version.</li>\n <li class=\"li\">Adding a Timeline label for collaboration activities doesn't create any timeline event.</li>\n <li class=\"li\">In the reference fields on the MSIM workspace, the magnifying glass is not displayed for all the reference fields.</li>\n <li class=\"li\">The Share option on the Status Reports tab freezes after submission.</li>\n <li class=\"li\">Unlinking the SIR or VUL data rolled up from SITs or VITs are not getting unlinked from the major security incident.</li>\n <li class=\"li\">The "Assigned to" reference lookup is not filtered by the "Assignment Group" value in the MSIM workspace modal and creates a new sn_msi_task.</li>\n <li class=\"li\">The Choice field dependency on the MSIM workspace is broken after the Utah upgrade.</li>\n </ul>\n </li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 2.2.5 - November 2023</dt>\n <dd class=\"dd\">\n <p class=\"p\">Fixed:</p>\n <ul class=\"ul\">\n <li class=\"li\">Major Security Incident (MSI) actions like Link, Propose, and Promote were not working on Vancouver instances.</li>\n <li class=\"li\">Reference "i" icons were hidden from the Security Incident Response workspace when Major Security Incident Management (MSIM) was also installed on the instance.</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 2.2.3 - September 2023</dt>\n <dd class=\"dd\">New: Added usage metrics to capture MTTR for major security incidents.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.2.2 - August 2023</dt>\n <dd class=\"dd\">Changed: Major Security Incident Management is updated to support standard record pages.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.1.6 - May 2023</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Changed: Updated to support the application integration on the Security Incident Response workspace.</li>\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-secops-rn-major-security-incident-mgmt__ul_vgc_2gj_mxb\">\n <li class=\"li\">The error message displayed on the timeline custom event is shown in GMT time format instead of in logged-in user time format, which is now fixed.</li>\n <li class=\"li\">Incident Impact tab displays an empty list on the MSIM Worskapce with sn_msi.incidentimpact_read.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 2.1.4 - April 2023</dt>\n <dd class=\"dd\">Changed: Updated to support this application on the Security Incident Response Workspace.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.1.2 - February 2023</dt>\n <dd class=\"dd\">Fixed: Localization fixes.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.1.1 - November 2022</dt>\n <dd class=\"dd\">Fixed: The tasks created on the MSIM workspace are not getting displayed on the Tasks tab, this occurs when the tasks do not have a priority field populated then the Tasks tab fails to load.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.1.0 - August 2022</dt>\n <dd class=\"dd\">New:<ul class=\"ul\">\n <li class=\"li\">MSIM changes:<ul class=\"ul\" id=\"store-secops-rn-major-security-incident-mgmt__ul_sfg_tnw_h5b\">\n <li class=\"li\">Linking additional records within Major Security Incident Management (MSIM) workspace for the following record types (out-of-the-box):</li>\n </ul>\n <ol class=\"ol\" id=\"store-secops-rn-major-security-incident-mgmt__ol_cpx_tnw_h5b\">\n <li class=\"li\">Security Incidents</li>\n <li class=\"li\">Remediation Tasks (VR)</li>\n <li class=\"li\">Security Cases (TI)</li>\n </ol></li>\n <li class=\"li\">Roll-up configuration framework to link any type of task by extending table and its data to Major Security Incidents.</li>\n <li class=\"li\">Ability to unlink records from Major Security Incidents.</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.0 - March 2022</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-secops-rn-major-security-incident-mgmt__ul_d43_phg_xsb\">\n <li class=\"li\">New:<ul class=\"ul\">\n <li class=\"li\">Create your own report template which can be applied to the major security incidents (MSIs) and generate the status report as required.</li>\n <li class=\"li\">You can add standard and custom Major Security Incident Response form fields to report templates that are dot-walkable. In addition, you can format and configure the report based on your requirements using\n report sections, report subsections, and its elements.</li>\n <li class=\"li\">Along with the template builder, you can: <ul class=\"ul\">\n <li class=\"li\">Add branding to your reports such as header and footer image, header and footer text.</li>\n <li class=\"li\">Use report widgets to define and include UIB elements like data visualizations in the status reports.</li>\n <li class=\"li\">Use report lists to define and include related table information in the status report.</li>\n <li class=\"li\">Use Template Scripts to include the related lists data, date operations, and any other data that are not directly dot-walkable.</li>\n </ul></li>\n <li class=\"li\">In addition, there are two default report templates provided: <ul class=\"ul\">\n <li class=\"li\">Technical Status Report</li>\n <li class=\"li\">Executive Status Report</li>\n </ul></li>\n <li class=\"li\">This feature also provides you with the ability to preview the template during design time and preview/share the report with stakeholders during run time.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.1 - December 2021</dt>\n <dd class=\"dd\">Major Security Incident Management provides a unique user workspace and workflow methodology to coordinate various activities across different user groups and resolve major security incidents more efficiently.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Major Security Incident Management release notes
Version history for the Major Security Incident Management application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 3.4.30 - August 2025 (Yokohama)
Fixed: Resolved an issue where accessing the MSIM Status Report caused session timeouts when the glide.authenticate.limit.concurrent.interactive.sessions property was enabled (set to true).
#### Version 3.4.21 - August 2025
* Fixed:
+ Fixed an issue where, after manually assigning an assignment group and assignee to a task under a Major Security Incident (MSIM), subsequent updates to the assignment group (especially when updated to a value
higher in the hierarchy or different group) caused the assignee field to reset or clear unexpectedly.
+ Fixed an issue where users were unable to select records from the Linked Record table to perform the unlink action.
#### Version 3.4.3 - June 2025
Fixed: Resolved an issue where tasks deleted from the List View were not being removed from the sn\_msi\_task table.
#### Version 3.4.2 - May 2025
* New:
+ Developed new Administration section in Major Security Incident to consolidate configurations for SharePoint/Teams etc. and removed need to import credentials.
+ Upgraded MSIM Playbooks to run on the latest engine. This ensures to get all the latest features and performance improvements.
* Fixed: Provided support to add users to share status report in MSIM workspace.
#### Version 3.3.5 - December 2024
Fixed: Accessibility violations related to Status Report loading etc.
#### Version 3.3.0 - November 2024
* New:
+ Zero-day Vulnerability Playbook created in PAD and linked to an MSI in MSIM.
- Generate response tasks to assess vulnerabilities and communicate with impacted customers.
- MSI Managers must specify the assignment group and may optionally assign specific individuals for each task.
* Fixed:
+ Accessibility issues in the MSIM Workspace in tabs such as, Status Report, Collaboration, etc.
+ The ARIA violation in UI Builder - MSIM Workspace supports Localization & Internationalization.
+ The CSRF token in the Status report tab so that you are no longer logged out during a preview of the status report.
+ Security bugs related to the ACL.
#### Version 3.1.3 - August 2024
* Changed:
+ Improvements to Timeline
+ Improvements to Status Reports
#### Version 3.1.0 - May 2024
* New:
+ Added Slack Chat integration
- Auto-create channels in Slack with added members
- Create MSI tasks in the workspace from Slack channels
+ Code Names and Simplified Categories for MSIs
+ AddedLegal Request Playbook.
* Changed:
+ Teams Enhancements on the Collaboration tab:
- Adding groups to channels
- Adding members or groups directly to Teams or general channel without being part of any individual channels
- Rename the existing team name
+ Next Update on:
- Pre-populated PDF Status Reports
- Displayed as a widget on the Overview tab
+ Sharing Status Reports with external recipients
#### Version 3.0.4 - March 2024
* New:
+ Added MSIM VTB Task Card component as a dependency to MSIM. Updated the logic to show tasks without priority.
+ Added link to Microsoft Teams channel from Collaboration tab.
+ Added email template for Incident Responders who are assigned a task.
* Changed:
+ Updated the logic for filtering visualizations in Status Reports.
+ Minor UI fixes in the Overview tab, Timeline component, and Collaboration tab.
+ Added character count validation for Executive Summary.
#### Version 3.0.3 - March 2024
* New:
+ Added MSIM Conference Calling integration that supports MS Teams, Zoom, and WebEx.
+ Added the capability to send Status Reports over rich-text email format (in addition to PDF).
+ An Enforcement Restriction was added to decide which users or groups can access specific MSIs.
+ Migrated workspace pages to Layout 3.0 to support accessibility.
* Changed:
+ Redesigned and simplified the MSIM Overview Tab.
+ Updated the Visual Task Board with the ability to pivot the board to a list.
- Make sure you have installed the "MSIM VTB Task Card: 1.0.1v" app separately after installing the MSIM app.
+ Improved email notifications for Proposed and Promoted major security incidents.
* Fixed:
+ Sharing status reports causes a frozen screen.
+ Session messages disappear immediately from the MSIM workspaces Details tab.
+ Clicking the tasks link on the closure modal opens the Details tab instead of the Tasks tab.
+ Adding a Timeline label for collaborative activities does not create any timeline events.
+ In the reference fields on the MSIM workspace, the magnifying glass is not displayed for all the reference fields.
+ Unlinking the SIR or VUL data rolled up from SITs or VITs is not getting unlinked from the major security incident.
+ The "Assigned to" reference is looked up by the "Assignment Group" value in the MSIM Workspace when creating a New MSI Task.
+ Post Utah upgrade, choice field dependency on the MSIM workspace is broken after the Utah upgrade.
+ Only on the Washington version:
- Navigating back to the closure modal by clicking continue displays an empty modal window.
- The MSIM workspace Timeline component displays a new label, "Timeline chart", which overlaps the "New event" action.
#### Version 3.0.2 - February 2024
* New:
* + Added a conference calling feature to MSIM that supports Teams, Zoom, and WebEx.
+ Migrated workspace pages to Layout 3.0 to support accessibility.
+ Replaced the Tasks tab with Virtual Task Boards (VTB).
* Fixed:
* + Session messages disappear immediately from the MSIM workspace Details tab.
+ Navigating back to the closure modal by clicking continue displays an empty modal window only in the Washington version.
+ Clicking the tasks link on the MSIM closure modal opens the Details tab instead of the Tasks tab.
+ The MSIM workspace Timeline component displays a new label, "Timeline chart", which overlaps the "New event" action only in the Washington version.
+ Adding a Timeline label for collaboration activities doesn't create any timeline event.
+ In the reference fields on the MSIM workspace, the magnifying glass is not displayed for all the reference fields.
+ The Share option on the Status Reports tab freezes after submission.
+ Unlinking the SIR or VUL data rolled up from SITs or VITs are not getting unlinked from the major security incident.
+ The "Assigned to" reference lookup is not filtered by the "Assignment Group" value in the MSIM workspace modal and creates a new sn\_msi\_task.
+ The Choice field dependency on the MSIM workspace is broken after the Utah upgrade.
#### Version 2.2.5 - November 2023
Fixed:
* Major Security Incident (MSI) actions like Link, Propose, and Promote were not working on Vancouver instances.
* Reference "i" icons were hidden from the Security Incident Response workspace when Major Security Incident Management (MSIM) was also installed on the instance.
#### Version 2.2.3 - September 2023
New: Added usage metrics to capture MTTR for major security incidents.
#### Version 2.2.2 - August 2023
Changed: Major Security Incident Management is updated to support standard record pages.
#### Version 2.1.6 - May 2023
* Changed: Updated to support the application integration on the Security Incident Response workspace.
* Fixed:
+ The error message displayed on the timeline custom event is shown in GMT time format instead of in logged-in user time format, which is now fixed.
+ Incident Impact tab displays an empty list on the MSIM Worskapce with sn\_msi.incidentimpact\_read.
#### Version 2.1.4 - April 2023
Changed: Updated to support this application on the Security Incident Response Workspace.
#### Version 2.1.2 - February 2023
Fixed: Localization fixes.
#### Version 2.1.1 - November 2022
Fixed: The tasks created on the MSIM workspace are not getting displayed on the Tasks tab, this occurs when the tasks do not have a priority field populated then the Tasks tab fails to load.
#### Version 2.1.0 - August 2022
New:
* MSIM changes:
+ Linking additional records within Major Security Incident Management (MSIM) workspace for the following record types (out-of-the-box):
1. Security Incidents
2. Remediation Tasks (VR)
3. Security Cases (TI)
* Roll-up configuration framework to link any type of task by extending table and its data to Major Security Incidents.
* Ability to unlink records from Major Security Incidents.
#### Version 2.0.0 - March 2022
* New:
+ Create your own report template which can be applied to the major security incidents (MSIs) and generate the status report as required.
+ You can add standard and custom Major Security Incident Response form fields to report templates that are dot-walkable. In addition, you can format and configure the report based on your requirements using
report sections, report subsections, and its elements.
+ Along with the template builder, you can:
- Add branding to your reports such as header and footer image, header and footer text.
- Use report widgets to define and include UIB elements like data visualizations in the status reports.
- Use report lists to define and include related table information in the status report.
- Use Template Scripts to include the related lists data, date operations, and any other data that are not directly dot-walkable.
+ In addition, there are two default report templates provided:
- Technical Status Report
- Executive Status Report
+ This feature also provides you with the ability to preview the template during design time and preview/share the report with stakeholders during run time.
#### Version 1.1.1 - December 2021
Major Security Incident Management provides a unique user workspace and workflow methodology to coordinate various activities across different user groups and resolve major security incidents more efficiently.
| ---
title: Major Security Incident Management release notes
description: Version history for the Major Security Incident Management application
on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Security Operations release notes
- ServiceNow Store - Security Incident Response release notes
---
# Major Security Incident Management release notes
Version history for the Major Security Incident Management application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 3.4.30 - August 2025 (Yokohama)
Fixed: Resolved an issue where accessing the MSIM Status Report caused session timeouts when the glide.authenticate.limit.concurrent.interactive.sessions property was enabled (set to true).
#### Version 3.4.21 - August 2025
* Fixed:
+ Fixed an issue where, after manually assigning an assignment group and assignee to a task under a Major Security Incident (MSIM), subsequent updates to the assignment group (especially when updated to a value
higher in the hierarchy or different group) caused the assignee field to reset or clear unexpectedly.
+ Fixed an issue where users were unable to select records from the Linked Record table to perform the unlink action.
#### Version 3.4.3 - June 2025
Fixed: Resolved an issue where tasks deleted from the List View were not being removed from the sn\_msi\_task table.
#### Version 3.4.2 - May 2025
* New:
+ Developed new Administration section in Major Security Incident to consolidate configurations for SharePoint/Teams etc. and removed need to import credentials.
+ Upgraded MSIM Playbooks to run on the latest engine. This ensures to get all the latest features and performance improvements.
* Fixed: Provided support to add users to share status report in MSIM workspace.
#### Version 3.3.5 - December 2024
Fixed: Accessibility violations related to Status Report loading etc.
#### Version 3.3.0 - November 2024
* New:
+ Zero-day Vulnerability Playbook created in PAD and linked to an MSI in MSIM.
- Generate response tasks to assess vulnerabilities and communicate with impacted customers.
- MSI Managers must specify the assignment group and may optionally assign specific individuals for each task.
* Fixed:
+ Accessibility issues in the MSIM Workspace in tabs such as, Status Report, Collaboration, etc.
+ The ARIA violation in UI Builder - MSIM Workspace supports Localization & Internationalization.
+ The CSRF token in the Status report tab so that you are no longer logged out during a preview of the status report.
+ Security bugs related to the ACL.
#### Version 3.1.3 - August 2024
* Changed:
+ Improvements to Timeline
+ Improvements to Status Reports
#### Version 3.1.0 - May 2024
* New:
+ Added Slack Chat integration
- Auto-create channels in Slack with added members
- Create MSI tasks in the workspace from Slack channels
+ Code Names and Simplified Categories for MSIs
+ AddedLegal Request Playbook.
* Changed:
+ Teams Enhancements on the Collaboration tab:
- Adding groups to channels
- Adding members or groups directly to Teams or general channel without being part of any individual channels
- Rename the existing team name
+ Next Update on:
- Pre-populated PDF Status Reports
- Displayed as a widget on the Overview tab
+ Sharing Status Reports with external recipients
#### Version 3.0.4 - March 2024
* New:
+ Added MSIM VTB Task Card component as a dependency to MSIM. Updated the logic to show tasks without priority.
+ Added link to Microsoft Teams channel from Collaboration tab.
+ Added email template for Incident Responders who are assigned a task.
* Changed:
+ Updated the logic for filtering visualizations in Status Reports.
+ Minor UI fixes in the Overview tab, Timeline component, and Collaboration tab.
+ Added character count validation for Executive Summary.
#### Version 3.0.3 - March 2024
* New:
+ Added MSIM Conference Calling integration that supports MS Teams, Zoom, and WebEx.
+ Added the capability to send Status Reports over rich-text email format (in addition to PDF).
+ An Enforcement Restriction was added to decide which users or groups can access specific MSIs.
+ Migrated workspace pages to Layout 3.0 to support accessibility.
* Changed:
+ Redesigned and simplified the MSIM Overview Tab.
+ Updated the Visual Task Board with the ability to pivot the board to a list.
- Make sure you have installed the "MSIM VTB Task Card: 1.0.1v" app separately after installing the MSIM app.
+ Improved email notifications for Proposed and Promoted major security incidents.
* Fixed:
+ Sharing status reports causes a frozen screen.
+ Session messages disappear immediately from the MSIM workspaces Details tab.
+ Clicking the tasks link on the closure modal opens the Details tab instead of the Tasks tab.
+ Adding a Timeline label for collaborative activities does not create any timeline events.
+ In the reference fields on the MSIM workspace, the magnifying glass is not displayed for all the reference fields.
+ Unlinking the SIR or VUL data rolled up from SITs or VITs is not getting unlinked from the major security incident.
+ The "Assigned to" reference is looked up by the "Assignment Group" value in the MSIM Workspace when creating a New MSI Task.
+ Post Utah upgrade, choice field dependency on the MSIM workspace is broken after the Utah upgrade.
+ Only on the Washington version:
- Navigating back to the closure modal by clicking continue displays an empty modal window.
- The MSIM workspace Timeline component displays a new label, "Timeline chart", which overlaps the "New event" action.
#### Version 3.0.2 - February 2024
* New:
* + Added a conference calling feature to MSIM that supports Teams, Zoom, and WebEx.
+ Migrated workspace pages to Layout 3.0 to support accessibility.
+ Replaced the Tasks tab with Virtual Task Boards (VTB).
* Fixed:
* + Session messages disappear immediately from the MSIM workspace Details tab.
+ Navigating back to the closure modal by clicking continue displays an empty modal window only in the Washington version.
+ Clicking the tasks link on the MSIM closure modal opens the Details tab instead of the Tasks tab.
+ The MSIM workspace Timeline component displays a new label, "Timeline chart", which overlaps the "New event" action only in the Washington version.
+ Adding a Timeline label for collaboration activities doesn't create any timeline event.
+ In the reference fields on the MSIM workspace, the magnifying glass is not displayed for all the reference fields.
+ The Share option on the Status Reports tab freezes after submission.
+ Unlinking the SIR or VUL data rolled up from SITs or VITs are not getting unlinked from the major security incident.
+ The "Assigned to" reference lookup is not filtered by the "Assignment Group" value in the MSIM workspace modal and creates a new sn\_msi\_task.
+ The Choice field dependency on the MSIM workspace is broken after the Utah upgrade.
#### Version 2.2.5 - November 2023
Fixed:
* Major Security Incident (MSI) actions like Link, Propose, and Promote were not working on Vancouver instances.
* Reference "i" icons were hidden from the Security Incident Response workspace when Major Security Incident Management (MSIM) was also installed on the instance.
#### Version 2.2.3 - September 2023
New: Added usage metrics to capture MTTR for major security incidents.
#### Version 2.2.2 - August 2023
Changed: Major Security Incident Management is updated to support standard record pages.
#### Version 2.1.6 - May 2023
* Changed: Updated to support the application integration on the Security Incident Response workspace.
* Fixed:
+ The error message displayed on the timeline custom event is shown in GMT time format instead of in logged-in user time format, which is now fixed.
+ Incident Impact tab displays an empty list on the MSIM Worskapce with sn\_msi.incidentimpact\_read.
#### Version 2.1.4 - April 2023
Changed: Updated to support this application on the Security Incident Response Workspace.
#### Version 2.1.2 - February 2023
Fixed: Localization fixes.
#### Version 2.1.1 - November 2022
Fixed: The tasks created on the MSIM workspace are not getting displayed on the Tasks tab, this occurs when the tasks do not have a priority field populated then the Tasks tab fails to load.
#### Version 2.1.0 - August 2022
New:
* MSIM changes:
+ Linking additional records within Major Security Incident Management (MSIM) workspace for the following record types (out-of-the-box):
1. Security Incidents
2. Remediation Tasks (VR)
3. Security Cases (TI)
* Roll-up configuration framework to link any type of task by extending table and its data to Major Security Incidents.
* Ability to unlink records from Major Security Incidents.
#### Version 2.0.0 - March 2022
* New:
+ Create your own report template which can be applied to the major security incidents (MSIs) and generate the status report as required.
+ You can add standard and custom Major Security Incident Response form fields to report templates that are dot-walkable. In addition, you can format and configure the report based on your requirements using
report sections, report subsections, and its elements.
+ Along with the template builder, you can:
- Add branding to your reports such as header and footer image, header and footer text.
- Use report widgets to define and include UIB elements like data visualizations in the status reports.
- Use report lists to define and include related table information in the status report.
- Use Template Scripts to include the related lists data, date operations, and any other data that are not directly dot-walkable.
+ In addition, there are two default report templates provided:
- Technical Status Report
- Executive Status Report
+ This feature also provides you with the ability to preview the template during design time and preview/share the report with stakeholders during run time.
#### Version 1.1.1 - December 2021
Major Security Incident Management provides a unique user workspace and workflow methodology to coordinate various activities across different user groups and resolve major security incidents more efficiently.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-mcafee-epo.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-mcafee-epo.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-secops-rn-mcafee-epo.html | McAfee ePO integration for Security Operations release notes | Version history for the McAfee ePO integration for Security Operations on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Security Operations release notes",
"ServiceNow Store - Security Incident Response release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-mcafee-epo.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-mcafee-epo.html"><body id="store-secops-rn-mcafee-epo"><main role="main"><article role="article" class="dita" id="store-secops-rn-mcafee-epo" aria-labelledby="title_store-secops-rn-mcafee-epo">
<h1 class="title topictitle1" id="title_store-secops-rn-mcafee-epo">McAfee ePO integration for <span class="ph">Security Operations</span> release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">McAfee ePO</span>
<span class="ph">integration</span> for <span class="ph">Security Operations</span> on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section" id="store-secops-rn-mcafee-epo__section_krr_nx4_kfb">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-secops-rn-mcafee-epo__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section" id="store-secops-rn-mcafee-epo__section_lrr_nx4_kfb"><h2 id="d42731e66" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 10.5.11 - August 2025</dt>
<dd class="dd">Fixed: Error sys_scope during Lookup Source in McAfee EPO Integration.</dd>
<dt class="dt dlterm">Version 10.5.1 - February 2025</dt>
<dd class="dd" id="store-secops-rn-mcafee-epo__latest-store-secops-rn-mcafee-epo">New: Migrated existing default Workflows to Flow Designs using Flow Designer.</dd>
<dt class="dt dlterm">Version 10.4.7 - November 2024</dt>
<dd class="dd">New: Migrated existing default Workflows to Flow Designs using Flow Designer.</dd>
<dt class="dt dlterm">Version 10.4.6 - December 2023</dt>
<dd class="dd">Fixed: Misconfiguration of table/field ACLs within com.snc.secops.mcafee.epo plugin.</dd>
<dt class="dt dlterm">Version 10.4.5 - November 2023</dt>
<dd class="dd"><ul class="ul">
<li class="li">Changed: Added localization translations.</li>
<li class="li">Fixed: The report_view access control list (ACL) was missing for some tables.</li>
</ul></dd>
<dt class="dt dlterm">Version 10.4.3 - August 2023</dt>
<dd class="dd">Changed:<ul class="ul" id="store-secops-rn-mcafee-epo__ul_tt5_xp5_gyb">
<li class="li">Migrated this integration to the capability framework.</li>
<li class="li">UI Framework built for capabilities in the new workspace.</li>
</ul></dd>
<dt class="dt dlterm">Version 10.3.6 - June 2022</dt>
<dd class="dd">Fixed: Localization and Internationalization issues in UI messages, and ACL-related issues are resolved to enable the Security Analyst to see capability profile records.</dd>
<dt class="dt dlterm">Version 10.3.5 - October 2021</dt>
<dd class="dd">Fixed: Added additional password-related policies.</dd>
<dt class="dt dlterm">Version 10.3.3 - December 2020</dt>
<dd class="dd">Changed: With Key Management Framework plugin, developers will have an ability to manage keys used for Password2 fields through crypto module definition.</dd>
<dt class="dt dlterm">Version 5.0.0 - April 2019</dt>
<dd class="dd"><ul class="ul">
<li class="li">Supports automated triggering of <span class="ph">McAfee ePO</span> queries and actions based on incident conditions</li>
<li class="li">Supports launching <span class="ph">McAfee ePO</span> capabilities manually from <span class="ph">ServiceNow AI Platform®</span>
<span class="ph">Security Incident Response</span> (SIR) security incidents</li>
<li class="li">The flexibility to create multiple profiles for triggering different types of <span class="ph">McAfee ePO</span> and <span class="ph">ServiceNow AI Platform</span>
<span class="ph">Security Operations</span> capabilities. These profiles automatically gather threat event information that is based on the conditions of specific incident
types such as malware.</li>
<li class="li">Validate your profile configuration with a preview of the <span class="ph">McAfee ePO</span> results on SIR security incidents.</li>
<li class="li">Initiate malware scans from a SIR security incident to identify potential system compromise.</li>
<li class="li">Isolate compromised systems from the network, and, after remediation, return the systems to the network.</li>
<li class="li">If tagging is enabled, security tags identify which <span class="ph">McAfee ePO</span> capabilities are initially launched by a workflow and when the queries or actions are successfully completed.</li>
<li class="li">A complete audit trail of the <span class="ph">McAfee ePO</span> queries and actions is posted on SIR security incidents, and commands from the <span class="ph">ServiceNow AI Platform</span> are logged in the <span class="ph">McAfee ePO</span> console.</li>
<li class="li">Supports multiple <span class="ph">McAfee ePO</span> consoles so that you can apply different policies to user groups and regions.</li>
</ul></dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Security Operations release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops.html"
},
{
"title": "ServiceNow Store - Security Incident Response release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops-sir.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html\">ServiceNow Store - Security Operations release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-sir.html\">ServiceNow Store - Security Incident Response release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">McAfee ePO integration for Security Operations release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2019-04-18T00:00:00Z",
"Initial upload": "2019-04-18T00:00:00Z",
"Updated on": "2025-07-31T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/11413959",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/11413959",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2019-04-18T15:59:27-07:00",
"DC.date.modified": "2025-07-31",
"DC.format": "HTML5",
"DC.identifier": "store-secops-rn-mcafee-epo",
"DC.language": null,
"DC.relation": "../../../release-notes/store/security-operations/sn-store-rn-secops-sir.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the McAfee ePO integration for Security Operations on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-secops-rn-mcafee-epo.html",
"page_key": 11413959,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 2785,
"img_count": 0,
"read_time": 2,
"video_links": [
""
],
"word_count": 395
},
"related_links": [],
"search_title": null,
"title": "McAfee ePO integration for Security Operations release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-mcafee-epo.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-mcafee-epo.html\"><body id=\"store-secops-rn-mcafee-epo\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-secops-rn-mcafee-epo\" aria-labelledby=\"title_store-secops-rn-mcafee-epo\">\n <h1 class=\"title topictitle1\" id=\"title_store-secops-rn-mcafee-epo\">McAfee ePO integration for <span class=\"ph\">Security Operations</span> release notes</h1>\n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the <span class=\"ph\">McAfee ePO</span>\n <span class=\"ph\">integration</span> for <span class=\"ph\">Security Operations</span> on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\" id=\"store-secops-rn-mcafee-epo__section_krr_nx4_kfb\">\n <div class=\"p\"><div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-secops-rn-mcafee-epo__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div></div>\n </section>\n <section class=\"section\" id=\"store-secops-rn-mcafee-epo__section_lrr_nx4_kfb\"><h2 id=\"d42731e66\" class=\"title sectiontitle\">Version history</h2>\n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 10.5.11 - August 2025</dt>\n <dd class=\"dd\">Fixed: Error sys_scope during Lookup Source in McAfee EPO Integration.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.5.1 - February 2025</dt>\n <dd class=\"dd\" id=\"store-secops-rn-mcafee-epo__latest-store-secops-rn-mcafee-epo\">New: Migrated existing default Workflows to Flow Designs using Flow Designer.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.4.7 - November 2024</dt>\n <dd class=\"dd\">New: Migrated existing default Workflows to Flow Designs using Flow Designer.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.4.6 - December 2023</dt>\n <dd class=\"dd\">Fixed: Misconfiguration of table/field ACLs within com.snc.secops.mcafee.epo plugin.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.4.5 - November 2023</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">Changed: Added localization translations.</li>\n <li class=\"li\">Fixed: The report_view access control list (ACL) was missing for some tables.</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 10.4.3 - August 2023</dt>\n <dd class=\"dd\">Changed:<ul class=\"ul\" id=\"store-secops-rn-mcafee-epo__ul_tt5_xp5_gyb\">\n <li class=\"li\">Migrated this integration to the capability framework.</li>\n <li class=\"li\">UI Framework built for capabilities in the new workspace.</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 10.3.6 - June 2022</dt>\n <dd class=\"dd\">Fixed: Localization and Internationalization issues in UI messages, and ACL-related issues are resolved to enable the Security Analyst to see capability profile records.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.3.5 - October 2021</dt>\n <dd class=\"dd\">Fixed: Added additional password-related policies.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.3.3 - December 2020</dt>\n <dd class=\"dd\">Changed: With Key Management Framework plugin, developers will have an ability to manage keys used for Password2 fields through crypto module definition.</dd>\n \n \n <dt class=\"dt dlterm\">Version 5.0.0 - April 2019</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">Supports automated triggering of <span class=\"ph\">McAfee ePO</span> queries and actions based on incident conditions</li>\n <li class=\"li\">Supports launching <span class=\"ph\">McAfee ePO</span> capabilities manually from <span class=\"ph\">ServiceNow AI Platform®</span>\n <span class=\"ph\">Security Incident Response</span> (SIR) security incidents</li>\n <li class=\"li\">The flexibility to create multiple profiles for triggering different types of <span class=\"ph\">McAfee ePO</span> and <span class=\"ph\">ServiceNow AI Platform</span>\n <span class=\"ph\">Security Operations</span> capabilities. These profiles automatically gather threat event information that is based on the conditions of specific incident\n types such as malware.</li>\n <li class=\"li\">Validate your profile configuration with a preview of the <span class=\"ph\">McAfee ePO</span> results on SIR security incidents.</li>\n <li class=\"li\">Initiate malware scans from a SIR security incident to identify potential system compromise.</li>\n <li class=\"li\">Isolate compromised systems from the network, and, after remediation, return the systems to the network.</li>\n <li class=\"li\">If tagging is enabled, security tags identify which <span class=\"ph\">McAfee ePO</span> capabilities are initially launched by a workflow and when the queries or actions are successfully completed.</li>\n <li class=\"li\">A complete audit trail of the <span class=\"ph\">McAfee ePO</span> queries and actions is posted on SIR security incidents, and commands from the <span class=\"ph\">ServiceNow AI Platform</span> are logged in the <span class=\"ph\">McAfee ePO</span> console.</li>\n <li class=\"li\">Supports multiple <span class=\"ph\">McAfee ePO</span> consoles so that you can apply different policies to user groups and regions.</li>\n </ul></dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # McAfee ePO integration for Security Operations release notes
Version history for the McAfee ePO
integration for Security Operations on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 10.5.11 - August 2025
Fixed: Error sys\_scope during Lookup Source in McAfee EPO Integration.
#### Version 10.5.1 - February 2025
New: Migrated existing default Workflows to Flow Designs using Flow Designer.
#### Version 10.4.7 - November 2024
New: Migrated existing default Workflows to Flow Designs using Flow Designer.
#### Version 10.4.6 - December 2023
Fixed: Misconfiguration of table/field ACLs within com.snc.secops.mcafee.epo plugin.
#### Version 10.4.5 - November 2023
* Changed: Added localization translations.
* Fixed: The report\_view access control list (ACL) was missing for some tables.
#### Version 10.4.3 - August 2023
Changed:
* Migrated this integration to the capability framework.
* UI Framework built for capabilities in the new workspace.
#### Version 10.3.6 - June 2022
Fixed: Localization and Internationalization issues in UI messages, and ACL-related issues are resolved to enable the Security Analyst to see capability profile records.
#### Version 10.3.5 - October 2021
Fixed: Added additional password-related policies.
#### Version 10.3.3 - December 2020
Changed: With Key Management Framework plugin, developers will have an ability to manage keys used for Password2 fields through crypto module definition.
#### Version 5.0.0 - April 2019
* Supports automated triggering of McAfee ePO queries and actions based on incident conditions
* Supports launching McAfee ePO capabilities manually from ServiceNow AI Platform®
Security Incident Response (SIR) security incidents
* The flexibility to create multiple profiles for triggering different types of McAfee ePO and ServiceNow AI Platform
Security Operations capabilities. These profiles automatically gather threat event information that is based on the conditions of specific incident
types such as malware.
* Validate your profile configuration with a preview of the McAfee ePO results on SIR security incidents.
* Initiate malware scans from a SIR security incident to identify potential system compromise.
* Isolate compromised systems from the network, and, after remediation, return the systems to the network.
* If tagging is enabled, security tags identify which McAfee ePO capabilities are initially launched by a workflow and when the queries or actions are successfully completed.
* A complete audit trail of the McAfee ePO queries and actions is posted on SIR security incidents, and commands from the ServiceNow AI Platform are logged in the McAfee ePO console.
* Supports multiple McAfee ePO consoles so that you can apply different policies to user groups and regions.
| ---
title: McAfee ePO integration for Security Operations release notes
description: Version history for the McAfee ePO integration for Security Operations
on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Security Operations release notes
- ServiceNow Store - Security Incident Response release notes
---
# McAfee ePO integration for Security Operations release notes
Version history for the McAfee ePO
integration for Security Operations on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 10.5.11 - August 2025
Fixed: Error sys\_scope during Lookup Source in McAfee EPO Integration.
#### Version 10.5.1 - February 2025
New: Migrated existing default Workflows to Flow Designs using Flow Designer.
#### Version 10.4.7 - November 2024
New: Migrated existing default Workflows to Flow Designs using Flow Designer.
#### Version 10.4.6 - December 2023
Fixed: Misconfiguration of table/field ACLs within com.snc.secops.mcafee.epo plugin.
#### Version 10.4.5 - November 2023
* Changed: Added localization translations.
* Fixed: The report\_view access control list (ACL) was missing for some tables.
#### Version 10.4.3 - August 2023
Changed:
* Migrated this integration to the capability framework.
* UI Framework built for capabilities in the new workspace.
#### Version 10.3.6 - June 2022
Fixed: Localization and Internationalization issues in UI messages, and ACL-related issues are resolved to enable the Security Analyst to see capability profile records.
#### Version 10.3.5 - October 2021
Fixed: Added additional password-related policies.
#### Version 10.3.3 - December 2020
Changed: With Key Management Framework plugin, developers will have an ability to manage keys used for Password2 fields through crypto module definition.
#### Version 5.0.0 - April 2019
* Supports automated triggering of McAfee ePO queries and actions based on incident conditions
* Supports launching McAfee ePO capabilities manually from ServiceNow AI Platform®
Security Incident Response (SIR) security incidents
* The flexibility to create multiple profiles for triggering different types of McAfee ePO and ServiceNow AI Platform
Security Operations capabilities. These profiles automatically gather threat event information that is based on the conditions of specific incident
types such as malware.
* Validate your profile configuration with a preview of the McAfee ePO results on SIR security incidents.
* Initiate malware scans from a SIR security incident to identify potential system compromise.
* Isolate compromised systems from the network, and, after remediation, return the systems to the network.
* If tagging is enabled, security tags identify which McAfee ePO capabilities are initially launched by a workflow and when the queries or actions are successfully completed.
* A complete audit trail of the McAfee ePO queries and actions is posted on SIR security incidents, and commands from the ServiceNow AI Platform are logged in the McAfee ePO console.
* Supports multiple McAfee ePO consoles so that you can apply different policies to user groups and regions.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-mcafee-esm.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-mcafee-esm.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-secops-rn-mcafee-esm.html | McAfee ESM Integration for Security Operations release notes | Version history for the McAfee ESM Integration for Security Operations on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Security Operations release notes",
"ServiceNow Store - Security Incident Response release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-mcafee-esm.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-mcafee-esm.html"><body id="store-secops-rn-mcafee-esm"><main role="main"><article role="article" class="dita" id="store-secops-rn-mcafee-esm" aria-labelledby="title_store-secops-rn-mcafee-esm">
<h1 class="title topictitle1" id="title_store-secops-rn-mcafee-esm"><span class="ph">McAfee ESM</span> Integration for Security Operations release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">McAfee ESM</span> Integration for Security Operations on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-secops-rn-mcafee-esm__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d593464e63" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 10.3.6 - November 2024</dt>
<dd class="dd" id="store-secops-rn-mcafee-esm__latest-store-secops-rn-mcafee-esm">Changed: Migrated Workflows to Flow Designer flows.</dd>
<dt class="dt dlterm">Version 10.3.2 - February 2023</dt>
<dd class="dd">
<p class="p">New: Supports Type changes to display on the Security Incident Response workspace.</p>
</dd>
<dt class="dt dlterm">Version 10.3.0 - June 2020</dt>
<dd class="dd">New: Implementation Flow to support the new capability framework (v2.0)</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Security Operations release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops.html"
},
{
"title": "ServiceNow Store - Security Incident Response release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops-sir.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html\">ServiceNow Store - Security Operations release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-sir.html\">ServiceNow Store - Security Incident Response release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">McAfee ESM Integration for Security Operations release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2020-06-11T00:00:00Z",
"Initial upload": "2020-06-11T00:00:00Z",
"Updated on": "2024-11-07T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/21087753",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/21087753",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2020-06-11T01:22:15+02:00",
"DC.date.modified": "2024-11-07T01:22:15+02:00",
"DC.format": "HTML5",
"DC.identifier": "store-secops-rn-mcafee-esm",
"DC.language": null,
"DC.relation": "../../../release-notes/store/security-operations/sn-store-rn-secops-sir.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the McAfee ESM Integration for Security Operations on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-secops-rn-mcafee-esm.html",
"page_key": 21087753,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 554,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 79
},
"related_links": [],
"search_title": null,
"title": "McAfee ESM Integration for Security Operations release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-mcafee-esm.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-mcafee-esm.html\"><body id=\"store-secops-rn-mcafee-esm\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-secops-rn-mcafee-esm\" aria-labelledby=\"title_store-secops-rn-mcafee-esm\">\n <h1 class=\"title topictitle1\" id=\"title_store-secops-rn-mcafee-esm\"><span class=\"ph\">McAfee ESM</span> Integration for Security Operations release notes</h1>\n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the <span class=\"ph\">McAfee ESM</span> Integration for Security Operations on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-secops-rn-mcafee-esm__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d593464e63\" class=\"title sectiontitle\">Version history</h2>\n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 10.3.6 - November 2024</dt>\n <dd class=\"dd\" id=\"store-secops-rn-mcafee-esm__latest-store-secops-rn-mcafee-esm\">Changed: Migrated Workflows to Flow Designer flows.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.3.2 - February 2023</dt>\n <dd class=\"dd\">\n <p class=\"p\">New: Supports Type changes to display on the Security Incident Response workspace.</p>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 10.3.0 - June 2020</dt>\n <dd class=\"dd\">New: Implementation Flow to support the new capability framework (v2.0)</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # McAfee ESM Integration for Security Operations release notes
Version history for the McAfee ESM Integration for Security Operations on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 10.3.6 - November 2024
Changed: Migrated Workflows to Flow Designer flows.
#### Version 10.3.2 - February 2023
New: Supports Type changes to display on the Security Incident Response workspace.
#### Version 10.3.0 - June 2020
New: Implementation Flow to support the new capability framework (v2.0)
| ---
title: McAfee ESM Integration for Security Operations release notes
description: Version history for the McAfee ESM Integration for Security Operations
on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Security Operations release notes
- ServiceNow Store - Security Incident Response release notes
---
# McAfee ESM Integration for Security Operations release notes
Version history for the McAfee ESM Integration for Security Operations on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 10.3.6 - November 2024
Changed: Migrated Workflows to Flow Designer flows.
#### Version 10.3.2 - February 2023
New: Supports Type changes to display on the Security Incident Response workspace.
#### Version 10.3.0 - June 2020
New: Implementation Flow to support the new capability framework (v2.0)
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-metadefender-integration.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-metadefender-integration.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-secops-rn-metadefender-integration.html | Security Operations Metadefender Integration release notes | Version history for the Security Operations Security Operations Metadefender Integration on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Security Operations release notes",
"ServiceNow Store - Security Incident Response release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-metadefender-integration.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-metadefender-integration.html"><body id="store-secops-rn-metadefender-integration"><main role="main"><article role="article" class="dita" id="store-secops-rn-metadefender-integration" aria-labelledby="title_store-secops-rn-metadefender-integration">
<h1 class="title topictitle1" id="title_store-secops-rn-metadefender-integration">Security Operations Metadefender Integration release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">Security Operations</span> Security Operations Metadefender Integration on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section" id="store-secops-rn-metadefender-integration__section_l2s_qyk_xpb">
<div class="p">
<div class="note important note_important" id="store-secops-rn-metadefender-integration__note_m2s_qyk_xpb"><span class="note__title">Important:</span> <span class="ph" id="store-secops-rn-metadefender-integration__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section" id="store-secops-rn-metadefender-integration__section_n2s_qyk_xpb"><h2 id="d62824e61" class="title sectiontitle">Version history</h2>
<dl class="dl" id="store-secops-rn-metadefender-integration__dl_o2s_qyk_xpb">
<dt class="dt dlterm">Version 10.5.0 - August 2024</dt>
<dd class="dd" id="store-secops-rn-metadefender-integration__latest-store-secops-rn-metadefender-integration">Changed: Migrated Threat Lookup workflows to flow designer.</dd>
<dt class="dt dlterm">Version 10.4.0</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul" id="store-secops-rn-metadefender-integration__ul_vch_22j_mxb">
<li class="li">Introducing a filter that allows running automated threat lookup on an observable only once within a configured duration. Any re-runs for the same observable will be skipped until the configured
duration/period has passed.</li>
<li class="li">Introducing a threat lookup finding calculator, which calculates the findings based on the responses received. For third-party integrations that provide the computed results, the threat lookup finding
calculator maps the results to supported findings in the system.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 2.0.3 - June 2021</dt>
<dd class="dd">Fixed: The hash lookup on observables is now working for the Metadefender integration.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Security Operations release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops.html"
},
{
"title": "ServiceNow Store - Security Incident Response release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops-sir.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html\">ServiceNow Store - Security Operations release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-sir.html\">ServiceNow Store - Security Incident Response release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Security Operations Metadefender Integration release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2020-11-13T00:00:00Z",
"Initial upload": "2020-11-13T00:00:00Z",
"Updated on": "2024-08-01T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/33370665",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/33370665",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2020-11-13T01:22:15+01:00",
"DC.date.modified": "2024-08-01",
"DC.format": "HTML5",
"DC.identifier": "store-secops-rn-metadefender-integration",
"DC.language": null,
"DC.relation": "../../../release-notes/store/security-operations/sn-store-rn-secops-sir.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Security Operations Security Operations Metadefender Integration on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-secops-rn-metadefender-integration.html",
"page_key": 33370665,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 1047,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 139
},
"related_links": [],
"search_title": null,
"title": "Security Operations Metadefender Integration release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-metadefender-integration.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-metadefender-integration.html\"><body id=\"store-secops-rn-metadefender-integration\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-secops-rn-metadefender-integration\" aria-labelledby=\"title_store-secops-rn-metadefender-integration\">\n <h1 class=\"title topictitle1\" id=\"title_store-secops-rn-metadefender-integration\">Security Operations Metadefender Integration release notes</h1>\n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Operations</span> Security Operations Metadefender Integration on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\" id=\"store-secops-rn-metadefender-integration__section_l2s_qyk_xpb\">\n <div class=\"p\">\n <div class=\"note important note_important\" id=\"store-secops-rn-metadefender-integration__note_m2s_qyk_xpb\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-secops-rn-metadefender-integration__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\" id=\"store-secops-rn-metadefender-integration__section_n2s_qyk_xpb\"><h2 id=\"d62824e61\" class=\"title sectiontitle\">Version history</h2>\n \n <dl class=\"dl\" id=\"store-secops-rn-metadefender-integration__dl_o2s_qyk_xpb\">\n \n <dt class=\"dt dlterm\">Version 10.5.0 - August 2024</dt>\n <dd class=\"dd\" id=\"store-secops-rn-metadefender-integration__latest-store-secops-rn-metadefender-integration\">Changed: Migrated Threat Lookup workflows to flow designer.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.4.0</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-secops-rn-metadefender-integration__ul_vch_22j_mxb\">\n <li class=\"li\">Introducing a filter that allows running automated threat lookup on an observable only once within a configured duration. Any re-runs for the same observable will be skipped until the configured\n duration/period has passed.</li>\n <li class=\"li\">Introducing a threat lookup finding calculator, which calculates the findings based on the responses received. For third-party integrations that provide the computed results, the threat lookup finding\n calculator maps the results to supported findings in the system.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.3 - June 2021</dt>\n <dd class=\"dd\">Fixed: The hash lookup on observables is now working for the Metadefender integration.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Security Operations Metadefender Integration release notes
Version history for the Security Operations Security Operations Metadefender Integration on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 10.5.0 - August 2024
Changed: Migrated Threat Lookup workflows to flow designer.
#### Version 10.4.0
* New:
+ Introducing a filter that allows running automated threat lookup on an observable only once within a configured duration. Any re-runs for the same observable will be skipped until the configured
duration/period has passed.
+ Introducing a threat lookup finding calculator, which calculates the findings based on the responses received. For third-party integrations that provide the computed results, the threat lookup finding
calculator maps the results to supported findings in the system.
#### Version 2.0.3 - June 2021
Fixed: The hash lookup on observables is now working for the Metadefender integration.
| ---
title: Security Operations Metadefender Integration release notes
description: Version history for the Security Operations Security Operations Metadefender
Integration on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Security Operations release notes
- ServiceNow Store - Security Incident Response release notes
---
# Security Operations Metadefender Integration release notes
Version history for the Security Operations Security Operations Metadefender Integration on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 10.5.0 - August 2024
Changed: Migrated Threat Lookup workflows to flow designer.
#### Version 10.4.0
* New:
+ Introducing a filter that allows running automated threat lookup on an observable only once within a configured duration. Any re-runs for the same observable will be skipped until the configured
duration/period has passed.
+ Introducing a threat lookup finding calculator, which calculates the findings based on the responses received. For third-party integrations that provide the computed results, the threat lookup finding
calculator maps the results to supported findings in the system.
#### Version 2.0.3 - June 2021
Fixed: The hash lookup on observables is now working for the Metadefender integration.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-microsoft-defender-tvm.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-microsoft-defender-tvm.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-secops-rn-microsoft-defender-tvm.html | Vulnerability Response Integration with Microsoft Threat and Vulnerability Management release notes | Version history for the Security Operations Vulnerability Response Integration with Microsoft Threat and Vulnerability Management on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Security Operations release notes",
"ServiceNow Store - Vulnerability Response release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-microsoft-defender-tvm.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-microsoft-defender-tvm.html"><body id="store-secops-rn-microsoft-defender-tvm"><main role="main"><article role="article" class="dita" id="store-secops-rn-microsoft-defender-tvm" aria-labelledby="title_store-secops-rn-microsoft-defender-tvm">
<h1 class="title topictitle1" id="title_store-secops-rn-microsoft-defender-tvm">Vulnerability Response Integration with Microsoft Threat and Vulnerability Management release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">Security Operations</span> Vulnerability Response Integration with Microsoft Threat and Vulnerability Management on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section" id="store-secops-rn-microsoft-defender-tvm__section_l2s_qyk_xpb">
<div class="p">
<div class="note important note_important" id="store-secops-rn-microsoft-defender-tvm__note_m2s_qyk_xpb"><span class="note__title">Important:</span> <span class="ph" id="store-secops-rn-microsoft-defender-tvm__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section" id="store-secops-rn-microsoft-defender-tvm__section_n2s_qyk_xpb"><h2 id="d216162e61" class="title sectiontitle">Version history</h2>
<dl class="dl" id="store-secops-rn-microsoft-defender-tvm__dl_o2s_qyk_xpb">
<dt class="dt dlterm">Version 2.6.5 - August 2025</dt>
<dd class="dd">Changed: Introduced a feature to Split Vulnerable Items with multiple remediation recommendations into separate VIs, each with a unique recommendation.</dd>
<dt class="dt dlterm">Version 2.6.3 - May 2025</dt>
<dd class="dd" id="store-secops-rn-microsoft-defender-tvm__latest-store-secops-rn-microsoft-defender-tvm">Fixed: Minor fixes for this release.</dd>
<dt class="dt dlterm">Version 2.6.2 - February 2025</dt>
<dd class="dd">Changed: Verify that CVSS scores are populated on the CVE records from TVM.</dd>
<dt class="dt dlterm">Version 2.5.1 - November 2024</dt>
<dd class="dd">
<ul class="ul" id="store-secops-rn-microsoft-defender-tvm__ul_ps3_zbk_fdc">
<li class="li">New: Vulnerability Managers can now configure the split of detections from Microsoft Threat and Vulnerability Management scanner using CVE ID, enabling them to specify the delimiter for each CVE ID to parse the
proof. This enhancement results in the creation of multiple vulnerable items for each proof. By default, the configuration to enable split detection by proof is disabled.</li>
<li class="li">Changed: To improve the coverage of preferred solutions on vulnerable items, remediation data from Microsoft TVM is leveraged to create solutions.</li>
</ul>
</dd>
<dt class="dt dlterm">Version 2.4.1 - August 2024</dt>
<dd class="dd">Changed: In this release, a new integration instance parameter called "skip_preferred_solution" has been introduced. The population of preferred solution on VIT will now be determined based on the skip_preferred_solution
integration instance parameter.</dd>
<dt class="dt dlterm">Version 2.4.0 - June 2024</dt>
<dd class="dd">New: The execution of the Microsoft Threat and Vulnerability Management Vulnerabilities Integration also accounts for the number of detections excluded with the application of exclusion rules.</dd>
<dt class="dt dlterm">Version 2.3.14 - June 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Removed <ul class="ul">
<li class="li">The Microsoft TVM Integration Run Status classic experience dashboard has been deprecated.</li>
</ul>
</li>
</ul>
</dd>
<dt class="dt dlterm">Version 2.3.10 - May 2024</dt>
<dd class="dd">Fixed: MS TVM vulnerability integration is fixed to populate exploit data correctly in vulnerability data imported from MS TVM.</dd>
<dt class="dt dlterm">Version 2.3.5 - February 2024</dt>
<dd class="dd">Fixed: sn_vul_msft_tvm_machines_import.xmlVM Metadata information will not be truncated after this release. Schema size is increased in import set table i.e "sn_vul_msft_tvm_machines_import" to handle the same.</dd>
<dt class="dt dlterm">Version 2.3.4 - November 2023</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New: A new system property 'sn_vul_msft_tvm.ignore_mac_address' is added to ignore certain MAC addresses during CI lookup.</li>
<li class="li">Fixed:<ul class="ul">
<li class="li">When the Microsoft TVM Vulnerability (CVE) Integration is run, the fieldsPublic exploit andExploit in kit in the vulnerability are populated with the correct values.</li>
<li class="li">When an exploit is created by Microsoft TVM integration, theIs exploit verified field is populated with the correct value.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 2.3.2 - August 2023 (Vancouver)</dt>
<dd class="dd">Changed: Integration run status report has been updated to the Next Generation Experience.</dd>
<dt class="dt dlterm">Version 2.2.3 - June 2023</dt>
<dd class="dd">Fixed: The IP address lookup rule was not returning CIs, even if there was a match available in the Configuration Items table. The issue with the IP address lookup rule has been fixed.</dd>
<dt class="dt dlterm">Version 2.2.1 - March 2022</dt>
<dd class="dd">Fixed: Empty tags were resulting in machine data being skipped.</dd>
<dt class="dt dlterm">Version 2.1.2 - October 2021</dt>
<dd class="dd">Updated version number for dependency applications.</dd>
<dt class="dt dlterm">Version 2.0.3 - June 2021</dt>
<dd class="dd">New: Integration with the Microsoft Defender Threat and Vulnerability Management.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Security Operations release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops.html"
},
{
"title": "ServiceNow Store - Vulnerability Response release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops-vr.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html\">ServiceNow Store - Security Operations release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-vr.html\">ServiceNow Store - Vulnerability Response release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Vulnerability Response Integration with Microsoft Threat and Vulnerability Management release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2020-11-13T00:00:00Z",
"Initial upload": "2020-11-13T00:00:00Z",
"Updated on": "2025-07-31T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/33370666",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/33370666",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2020-11-13T01:22:15+01:00",
"DC.date.modified": "2025-07-31",
"DC.format": "HTML5",
"DC.identifier": "store-secops-rn-microsoft-defender-tvm",
"DC.language": null,
"DC.relation": "../../../release-notes/store/security-operations/sn-store-rn-secops-vr.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Security Operations Vulnerability Response Integration with Microsoft Threat and Vulnerability Management on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-secops-rn-microsoft-defender-tvm.html",
"page_key": 33370666,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 3358,
"img_count": 0,
"read_time": 2,
"video_links": [
""
],
"word_count": 482
},
"related_links": [],
"search_title": null,
"title": "Vulnerability Response Integration with Microsoft Threat and Vulnerability Management release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-microsoft-defender-tvm.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-microsoft-defender-tvm.html\"><body id=\"store-secops-rn-microsoft-defender-tvm\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-secops-rn-microsoft-defender-tvm\" aria-labelledby=\"title_store-secops-rn-microsoft-defender-tvm\">\n <h1 class=\"title topictitle1\" id=\"title_store-secops-rn-microsoft-defender-tvm\">Vulnerability Response Integration with Microsoft Threat and Vulnerability Management release notes</h1>\n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Operations</span> Vulnerability Response Integration with Microsoft Threat and Vulnerability Management on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\" id=\"store-secops-rn-microsoft-defender-tvm__section_l2s_qyk_xpb\">\n <div class=\"p\">\n <div class=\"note important note_important\" id=\"store-secops-rn-microsoft-defender-tvm__note_m2s_qyk_xpb\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-secops-rn-microsoft-defender-tvm__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\" id=\"store-secops-rn-microsoft-defender-tvm__section_n2s_qyk_xpb\"><h2 id=\"d216162e61\" class=\"title sectiontitle\">Version history</h2>\n \n <dl class=\"dl\" id=\"store-secops-rn-microsoft-defender-tvm__dl_o2s_qyk_xpb\">\n \n <dt class=\"dt dlterm\">Version 2.6.5 - August 2025</dt>\n <dd class=\"dd\">Changed: Introduced a feature to Split Vulnerable Items with multiple remediation recommendations into separate VIs, each with a unique recommendation.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.6.3 - May 2025</dt>\n <dd class=\"dd\" id=\"store-secops-rn-microsoft-defender-tvm__latest-store-secops-rn-microsoft-defender-tvm\">Fixed: Minor fixes for this release.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.6.2 - February 2025</dt>\n <dd class=\"dd\">Changed: Verify that CVSS scores are populated on the CVE records from TVM.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.5.1 - November 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-secops-rn-microsoft-defender-tvm__ul_ps3_zbk_fdc\">\n <li class=\"li\">New: Vulnerability Managers can now configure the split of detections from Microsoft Threat and Vulnerability Management scanner using CVE ID, enabling them to specify the delimiter for each CVE ID to parse the\n proof. This enhancement results in the creation of multiple vulnerable items for each proof. By default, the configuration to enable split detection by proof is disabled.</li>\n <li class=\"li\">Changed: To improve the coverage of preferred solutions on vulnerable items, remediation data from Microsoft TVM is leveraged to create solutions.</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 2.4.1 - August 2024</dt>\n <dd class=\"dd\">Changed: In this release, a new integration instance parameter called "skip_preferred_solution" has been introduced. The population of preferred solution on VIT will now be determined based on the skip_preferred_solution\n integration instance parameter.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.4.0 - June 2024</dt>\n <dd class=\"dd\">New: The execution of the Microsoft Threat and Vulnerability Management Vulnerabilities Integration also accounts for the number of detections excluded with the application of exclusion rules.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.3.14 - June 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Removed <ul class=\"ul\">\n <li class=\"li\">The Microsoft TVM Integration Run Status classic experience dashboard has been deprecated.</li>\n </ul>\n </li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 2.3.10 - May 2024</dt>\n <dd class=\"dd\">Fixed: MS TVM vulnerability integration is fixed to populate exploit data correctly in vulnerability data imported from MS TVM.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.3.5 - February 2024</dt>\n <dd class=\"dd\">Fixed: sn_vul_msft_tvm_machines_import.xmlVM Metadata information will not be truncated after this release. Schema size is increased in import set table i.e "sn_vul_msft_tvm_machines_import" to handle the same.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.3.4 - November 2023</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New: A new system property 'sn_vul_msft_tvm.ignore_mac_address' is added to ignore certain MAC addresses during CI lookup.</li>\n <li class=\"li\">Fixed:<ul class=\"ul\">\n <li class=\"li\">When the Microsoft TVM Vulnerability (CVE) Integration is run, the fieldsPublic exploit andExploit in kit in the vulnerability are populated with the correct values.</li>\n <li class=\"li\">When an exploit is created by Microsoft TVM integration, theIs exploit verified field is populated with the correct value.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 2.3.2 - August 2023 (Vancouver)</dt>\n <dd class=\"dd\">Changed: Integration run status report has been updated to the Next Generation Experience.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.2.3 - June 2023</dt>\n <dd class=\"dd\">Fixed: The IP address lookup rule was not returning CIs, even if there was a match available in the Configuration Items table. The issue with the IP address lookup rule has been fixed.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.2.1 - March 2022</dt>\n <dd class=\"dd\">Fixed: Empty tags were resulting in machine data being skipped.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.1.2 - October 2021</dt>\n <dd class=\"dd\">Updated version number for dependency applications.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.3 - June 2021</dt>\n <dd class=\"dd\">New: Integration with the Microsoft Defender Threat and Vulnerability Management.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Vulnerability Response Integration with Microsoft Threat and Vulnerability Management release notes
Version history for the Security Operations Vulnerability Response Integration with Microsoft Threat and Vulnerability Management on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.6.5 - August 2025
Changed: Introduced a feature to Split Vulnerable Items with multiple remediation recommendations into separate VIs, each with a unique recommendation.
#### Version 2.6.3 - May 2025
Fixed: Minor fixes for this release.
#### Version 2.6.2 - February 2025
Changed: Verify that CVSS scores are populated on the CVE records from TVM.
#### Version 2.5.1 - November 2024
* New: Vulnerability Managers can now configure the split of detections from Microsoft Threat and Vulnerability Management scanner using CVE ID, enabling them to specify the delimiter for each CVE ID to parse the
proof. This enhancement results in the creation of multiple vulnerable items for each proof. By default, the configuration to enable split detection by proof is disabled.
* Changed: To improve the coverage of preferred solutions on vulnerable items, remediation data from Microsoft TVM is leveraged to create solutions.
#### Version 2.4.1 - August 2024
Changed: In this release, a new integration instance parameter called "skip\_preferred\_solution" has been introduced. The population of preferred solution on VIT will now be determined based on the skip\_preferred\_solution
integration instance parameter.
#### Version 2.4.0 - June 2024
New: The execution of the Microsoft Threat and Vulnerability Management Vulnerabilities Integration also accounts for the number of detections excluded with the application of exclusion rules.
#### Version 2.3.14 - June 2024
* Removed
+ The Microsoft TVM Integration Run Status classic experience dashboard has been deprecated.
#### Version 2.3.10 - May 2024
Fixed: MS TVM vulnerability integration is fixed to populate exploit data correctly in vulnerability data imported from MS TVM.
#### Version 2.3.5 - February 2024
Fixed: sn\_vul\_msft\_tvm\_machines\_import.xmlVM Metadata information will not be truncated after this release. Schema size is increased in import set table i.e "sn\_vul\_msft\_tvm\_machines\_import" to handle the same.
#### Version 2.3.4 - November 2023
* New: A new system property 'sn\_vul\_msft\_tvm.ignore\_mac\_address' is added to ignore certain MAC addresses during CI lookup.
* Fixed:
+ When the Microsoft TVM Vulnerability (CVE) Integration is run, the fieldsPublic exploit andExploit in kit in the vulnerability are populated with the correct values.
+ When an exploit is created by Microsoft TVM integration, theIs exploit verified field is populated with the correct value.
#### Version 2.3.2 - August 2023 (Vancouver)
Changed: Integration run status report has been updated to the Next Generation Experience.
#### Version 2.2.3 - June 2023
Fixed: The IP address lookup rule was not returning CIs, even if there was a match available in the Configuration Items table. The issue with the IP address lookup rule has been fixed.
#### Version 2.2.1 - March 2022
Fixed: Empty tags were resulting in machine data being skipped.
#### Version 2.1.2 - October 2021
Updated version number for dependency applications.
#### Version 2.0.3 - June 2021
New: Integration with the Microsoft Defender Threat and Vulnerability Management.
| ---
title: Vulnerability Response Integration with Microsoft Threat and Vulnerability
Management release notes
description: Version history for the Security Operations Vulnerability Response Integration
with Microsoft Threat and Vulnerability Management on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Security Operations release notes
- ServiceNow Store - Vulnerability Response release notes
---
# Vulnerability Response Integration with Microsoft Threat and Vulnerability Management release notes
Version history for the Security Operations Vulnerability Response Integration with Microsoft Threat and Vulnerability Management on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.6.5 - August 2025
Changed: Introduced a feature to Split Vulnerable Items with multiple remediation recommendations into separate VIs, each with a unique recommendation.
#### Version 2.6.3 - May 2025
Fixed: Minor fixes for this release.
#### Version 2.6.2 - February 2025
Changed: Verify that CVSS scores are populated on the CVE records from TVM.
#### Version 2.5.1 - November 2024
* New: Vulnerability Managers can now configure the split of detections from Microsoft Threat and Vulnerability Management scanner using CVE ID, enabling them to specify the delimiter for each CVE ID to parse the
proof. This enhancement results in the creation of multiple vulnerable items for each proof. By default, the configuration to enable split detection by proof is disabled.
* Changed: To improve the coverage of preferred solutions on vulnerable items, remediation data from Microsoft TVM is leveraged to create solutions.
#### Version 2.4.1 - August 2024
Changed: In this release, a new integration instance parameter called "skip\_preferred\_solution" has been introduced. The population of preferred solution on VIT will now be determined based on the skip\_preferred\_solution
integration instance parameter.
#### Version 2.4.0 - June 2024
New: The execution of the Microsoft Threat and Vulnerability Management Vulnerabilities Integration also accounts for the number of detections excluded with the application of exclusion rules.
#### Version 2.3.14 - June 2024
* Removed
+ The Microsoft TVM Integration Run Status classic experience dashboard has been deprecated.
#### Version 2.3.10 - May 2024
Fixed: MS TVM vulnerability integration is fixed to populate exploit data correctly in vulnerability data imported from MS TVM.
#### Version 2.3.5 - February 2024
Fixed: sn\_vul\_msft\_tvm\_machines\_import.xmlVM Metadata information will not be truncated after this release. Schema size is increased in import set table i.e "sn\_vul\_msft\_tvm\_machines\_import" to handle the same.
#### Version 2.3.4 - November 2023
* New: A new system property 'sn\_vul\_msft\_tvm.ignore\_mac\_address' is added to ignore certain MAC addresses during CI lookup.
* Fixed:
+ When the Microsoft TVM Vulnerability (CVE) Integration is run, the fieldsPublic exploit andExploit in kit in the vulnerability are populated with the correct values.
+ When an exploit is created by Microsoft TVM integration, theIs exploit verified field is populated with the correct value.
#### Version 2.3.2 - August 2023 (Vancouver)
Changed: Integration run status report has been updated to the Next Generation Experience.
#### Version 2.2.3 - June 2023
Fixed: The IP address lookup rule was not returning CIs, even if there was a match available in the Configuration Items table. The issue with the IP address lookup rule has been fixed.
#### Version 2.2.1 - March 2022
Fixed: Empty tags were resulting in machine data being skipped.
#### Version 2.1.2 - October 2021
Updated version number for dependency applications.
#### Version 2.0.3 - June 2021
New: Integration with the Microsoft Defender Threat and Vulnerability Management.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-microsoft-graph-security-api-alert.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-microsoft-graph-security-api-alert.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-secops-rn-microsoft-graph-security-api-alert.html | Microsoft Graph Security API Alert Ingestion integration for Security Operations release notes | Version history for the Microsoft Graph Security API Alert Ingestion integration for Security Operations on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Security Operations release notes",
"ServiceNow Store - Security Incident Response release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-microsoft-graph-security-api-alert.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-microsoft-graph-security-api-alert.html"><body id="store-secops-rn-microsoft-graph-security-api-alert"><main role="main"><article role="article" class="dita" id="store-secops-rn-microsoft-graph-security-api-alert" aria-labelledby="title_store-secops-rn-microsoft-graph-security-api-alert">
<h1 class="title topictitle1" id="title_store-secops-rn-microsoft-graph-security-api-alert"><span class="ph">Microsoft Graph Security API</span> Alert Ingestion integration for <span class="ph">Security Operations</span> release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">Microsoft Graph Security API</span> Alert Ingestion integration for <span class="ph">Security Operations</span> on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-secops-rn-microsoft-graph-security-api-alert__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d462340e69" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 10.4.13 - August 2025</dt>
<dd class="dd">Fixed: Improved Handling of Next Poll Date for Microsoft Graph Security Alert Integration on HTTP Failures.</dd>
<dt class="dt dlterm">Version 10.4.8 - May 2024</dt>
<dd class="dd" id="store-secops-rn-microsoft-graph-security-api-alert__latest-store-secops-rn-microsoft-graph-security-api-alert">The dependency on the new UI is removed.</dd>
<dt class="dt dlterm">Version 10.4.7 - November 2023</dt>
<dd class="dd">Fixed: Updated the dependent application's (Common Plugin for SecOps SIEM Integration) version to the latest version.</dd>
<dt class="dt dlterm">Version 10.4.6 - May 2023</dt>
<dd class="dd">
<ul class="ul" id="store-secops-rn-microsoft-graph-security-api-alert__ul_j5g_bjf_3xb">
<li class="li">New:<ul class="ul" id="store-secops-rn-microsoft-graph-security-api-alert__ul_udr_bjf_3xb">
<li class="li">The Microsoft Graph Security API - ServiceNow Security Incident Response integration has been upgraded to V2.0 API.</li>
<li class="li">Provides you with the ability to map MITRE ATT&CK data in the Graph Security alert to the MITRE ATT&CK field in the security incident.</li>
</ul></li>
<li class="li">Fixed:<ul class="ul" id="store-secops-rn-microsoft-graph-security-api-alert__ul_nww_fjf_3xb">
<li class="li">One-Time Retrieval is not working on the scheduling page of the profile when we change the date format to dd-MM-YYYY for the Graph Security API.</li>
<li class="li">Microsoft Graph Security API Alert Ingestion Integration: Dark theme is not applied to all fields.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 10.4.5 - September 2022</dt>
<dd class="dd">Changed: Performance fix.</dd>
<dt class="dt dlterm">Version 10.4.4 - June 2022</dt>
<dd class="dd">Fixed: When there is a Business Rule on Observable/CI and task M2M records, which updates the SIR fields automatically. This occurs since SIR was not persisted at the creation time using SIEM, and the SIR fields are not
getting updated. This issue has been resolved, and now SIR would persist first in DB, and then the M2M records are created.</dd>
<dt class="dt dlterm">Version 10.4.2 - December 2021</dt>
<dd class="dd">Fixed: UI fixes.</dd>
<dt class="dt dlterm">Version 10.4.1 - October 2021</dt>
<dd class="dd">Fixed: Added additional password-related policies.</dd>
<dt class="dt dlterm">Version 10.4.0 - May 2021</dt>
<dd class="dd">
<ul class="ul" id="store-secops-rn-microsoft-graph-security-api-alert__ul_fx3_clt_xnb">
<li class="li">Changed: When multiple alert fields are mapped to a SIR field and if one of the alert field value is NULL or blank, that doesnt empty the SIR field instead will map the values available.</li>
<li class="li">New: Alerts ingestion mechanism is improved to avoid missing alerts injestion during polling intervals</li>
</ul>
</dd>
<dt class="dt dlterm">Version 10.3.3 - December 2020</dt>
<dd class="dd">Changed: With Key Management Framework plugin, developers will have an ability to manage keys used for Password2 fields through crypto module definition.</dd>
<dt class="dt dlterm">Version 10.0.6 - May 2020</dt>
<dd class="dd">
<ul class="ul">
<li class="li">The Microsoft Graph Security API is an intermediary service (or broker) that provides a single programmatic interface to connect multiple security providers (Native to Microsoft as well as ServiceNow Partners).</li>
<li class="li">The Microsoft Graph Security Alert Ingestion integration allows you to automatically fetch alerts from multiple security providers and convert them into security incidents and enable automated response actions.</li>
</ul>
</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Security Operations release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops.html"
},
{
"title": "ServiceNow Store - Security Incident Response release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops-sir.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html\">ServiceNow Store - Security Operations release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-sir.html\">ServiceNow Store - Security Incident Response release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Microsoft Graph Security API Alert Ingestion integration for Security Operations release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2020-05-07T00:00:00Z",
"Initial upload": "2020-05-07T00:00:00Z",
"Updated on": "2025-07-31T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/16693051",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/16693051",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2020-05-07T01:22:15+02:00",
"DC.date.modified": "2025-07-31",
"DC.format": "HTML5",
"DC.identifier": "store-secops-rn-microsoft-graph-security-api-alert",
"DC.language": null,
"DC.relation": "../../../release-notes/store/security-operations/sn-store-rn-secops-sir.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Microsoft Graph Security API Alert Ingestion integration for Security Operations on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-secops-rn-microsoft-graph-security-api-alert.html",
"page_key": 16693051,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 2704,
"img_count": 0,
"read_time": 2,
"video_links": [
""
],
"word_count": 417
},
"related_links": [],
"search_title": null,
"title": "Microsoft Graph Security API Alert Ingestion integration for Security Operations release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-microsoft-graph-security-api-alert.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-microsoft-graph-security-api-alert.html\"><body id=\"store-secops-rn-microsoft-graph-security-api-alert\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-secops-rn-microsoft-graph-security-api-alert\" aria-labelledby=\"title_store-secops-rn-microsoft-graph-security-api-alert\">\n <h1 class=\"title topictitle1\" id=\"title_store-secops-rn-microsoft-graph-security-api-alert\"><span class=\"ph\">Microsoft Graph Security API</span> Alert Ingestion integration for <span class=\"ph\">Security Operations</span> release notes</h1>\n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the <span class=\"ph\">Microsoft Graph Security API</span> Alert Ingestion integration for <span class=\"ph\">Security Operations</span> on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-secops-rn-microsoft-graph-security-api-alert__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d462340e69\" class=\"title sectiontitle\">Version history</h2>\n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 10.4.13 - August 2025</dt>\n <dd class=\"dd\">Fixed: Improved Handling of Next Poll Date for Microsoft Graph Security Alert Integration on HTTP Failures.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.4.8 - May 2024</dt>\n <dd class=\"dd\" id=\"store-secops-rn-microsoft-graph-security-api-alert__latest-store-secops-rn-microsoft-graph-security-api-alert\">The dependency on the new UI is removed.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.4.7 - November 2023</dt>\n <dd class=\"dd\">Fixed: Updated the dependent application's (Common Plugin for SecOps SIEM Integration) version to the latest version.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.4.6 - May 2023</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-secops-rn-microsoft-graph-security-api-alert__ul_j5g_bjf_3xb\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-secops-rn-microsoft-graph-security-api-alert__ul_udr_bjf_3xb\">\n <li class=\"li\">The Microsoft Graph Security API - ServiceNow Security Incident Response integration has been upgraded to V2.0 API.</li>\n <li class=\"li\">Provides you with the ability to map MITRE ATT&CK data in the Graph Security alert to the MITRE ATT&CK field in the security incident.</li>\n </ul></li>\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-secops-rn-microsoft-graph-security-api-alert__ul_nww_fjf_3xb\">\n <li class=\"li\">One-Time Retrieval is not working on the scheduling page of the profile when we change the date format to dd-MM-YYYY for the Graph Security API.</li>\n <li class=\"li\">Microsoft Graph Security API Alert Ingestion Integration: Dark theme is not applied to all fields.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 10.4.5 - September 2022</dt>\n <dd class=\"dd\">Changed: Performance fix.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.4.4 - June 2022</dt>\n <dd class=\"dd\">Fixed: When there is a Business Rule on Observable/CI and task M2M records, which updates the SIR fields automatically. This occurs since SIR was not persisted at the creation time using SIEM, and the SIR fields are not\n getting updated. This issue has been resolved, and now SIR would persist first in DB, and then the M2M records are created.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.4.2 - December 2021</dt>\n <dd class=\"dd\">Fixed: UI fixes.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.4.1 - October 2021</dt>\n <dd class=\"dd\">Fixed: Added additional password-related policies.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.4.0 - May 2021</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-secops-rn-microsoft-graph-security-api-alert__ul_fx3_clt_xnb\">\n <li class=\"li\">Changed: When multiple alert fields are mapped to a SIR field and if one of the alert field value is NULL or blank, that doesnt empty the SIR field instead will map the values available.</li>\n <li class=\"li\">New: Alerts ingestion mechanism is improved to avoid missing alerts injestion during polling intervals</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 10.3.3 - December 2020</dt>\n <dd class=\"dd\">Changed: With Key Management Framework plugin, developers will have an ability to manage keys used for Password2 fields through crypto module definition.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.0.6 - May 2020</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">The Microsoft Graph Security API is an intermediary service (or broker) that provides a single programmatic interface to connect multiple security providers (Native to Microsoft as well as ServiceNow Partners).</li>\n <li class=\"li\">The Microsoft Graph Security Alert Ingestion integration allows you to automatically fetch alerts from multiple security providers and convert them into security incidents and enable automated response actions.</li>\n </ul>\n </dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Microsoft Graph Security API Alert Ingestion integration for Security Operations release notes
Version history for the Microsoft Graph Security API Alert Ingestion integration for Security Operations on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 10.4.13 - August 2025
Fixed: Improved Handling of Next Poll Date for Microsoft Graph Security Alert Integration on HTTP Failures.
#### Version 10.4.8 - May 2024
The dependency on the new UI is removed.
#### Version 10.4.7 - November 2023
Fixed: Updated the dependent application's (Common Plugin for SecOps SIEM Integration) version to the latest version.
#### Version 10.4.6 - May 2023
* New:
+ The Microsoft Graph Security API - ServiceNow Security Incident Response integration has been upgraded to V2.0 API.
+ Provides you with the ability to map MITRE ATT&CK data in the Graph Security alert to the MITRE ATT&CK field in the security incident.
* Fixed:
+ One-Time Retrieval is not working on the scheduling page of the profile when we change the date format to dd-MM-YYYY for the Graph Security API.
+ Microsoft Graph Security API Alert Ingestion Integration: Dark theme is not applied to all fields.
#### Version 10.4.5 - September 2022
Changed: Performance fix.
#### Version 10.4.4 - June 2022
Fixed: When there is a Business Rule on Observable/CI and task M2M records, which updates the SIR fields automatically. This occurs since SIR was not persisted at the creation time using SIEM, and the SIR fields are not
getting updated. This issue has been resolved, and now SIR would persist first in DB, and then the M2M records are created.
#### Version 10.4.2 - December 2021
Fixed: UI fixes.
#### Version 10.4.1 - October 2021
Fixed: Added additional password-related policies.
#### Version 10.4.0 - May 2021
* Changed: When multiple alert fields are mapped to a SIR field and if one of the alert field value is NULL or blank, that doesnt empty the SIR field instead will map the values available.
* New: Alerts ingestion mechanism is improved to avoid missing alerts injestion during polling intervals
#### Version 10.3.3 - December 2020
Changed: With Key Management Framework plugin, developers will have an ability to manage keys used for Password2 fields through crypto module definition.
#### Version 10.0.6 - May 2020
* The Microsoft Graph Security API is an intermediary service (or broker) that provides a single programmatic interface to connect multiple security providers (Native to Microsoft as well as ServiceNow Partners).
* The Microsoft Graph Security Alert Ingestion integration allows you to automatically fetch alerts from multiple security providers and convert them into security incidents and enable automated response actions.
| ---
title: Microsoft Graph Security API Alert Ingestion integration for Security Operations
release notes
description: Version history for the Microsoft Graph Security API Alert Ingestion
integration for Security Operations on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Security Operations release notes
- ServiceNow Store - Security Incident Response release notes
---
# Microsoft Graph Security API Alert Ingestion integration for Security Operations release notes
Version history for the Microsoft Graph Security API Alert Ingestion integration for Security Operations on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 10.4.13 - August 2025
Fixed: Improved Handling of Next Poll Date for Microsoft Graph Security Alert Integration on HTTP Failures.
#### Version 10.4.8 - May 2024
The dependency on the new UI is removed.
#### Version 10.4.7 - November 2023
Fixed: Updated the dependent application's (Common Plugin for SecOps SIEM Integration) version to the latest version.
#### Version 10.4.6 - May 2023
* New:
+ The Microsoft Graph Security API - ServiceNow Security Incident Response integration has been upgraded to V2.0 API.
+ Provides you with the ability to map MITRE ATT&CK data in the Graph Security alert to the MITRE ATT&CK field in the security incident.
* Fixed:
+ One-Time Retrieval is not working on the scheduling page of the profile when we change the date format to dd-MM-YYYY for the Graph Security API.
+ Microsoft Graph Security API Alert Ingestion Integration: Dark theme is not applied to all fields.
#### Version 10.4.5 - September 2022
Changed: Performance fix.
#### Version 10.4.4 - June 2022
Fixed: When there is a Business Rule on Observable/CI and task M2M records, which updates the SIR fields automatically. This occurs since SIR was not persisted at the creation time using SIEM, and the SIR fields are not
getting updated. This issue has been resolved, and now SIR would persist first in DB, and then the M2M records are created.
#### Version 10.4.2 - December 2021
Fixed: UI fixes.
#### Version 10.4.1 - October 2021
Fixed: Added additional password-related policies.
#### Version 10.4.0 - May 2021
* Changed: When multiple alert fields are mapped to a SIR field and if one of the alert field value is NULL or blank, that doesnt empty the SIR field instead will map the values available.
* New: Alerts ingestion mechanism is improved to avoid missing alerts injestion during polling intervals
#### Version 10.3.3 - December 2020
Changed: With Key Management Framework plugin, developers will have an ability to manage keys used for Password2 fields through crypto module definition.
#### Version 10.0.6 - May 2020
* The Microsoft Graph Security API is an intermediary service (or broker) that provides a single programmatic interface to connect multiple security providers (Native to Microsoft as well as ServiceNow Partners).
* The Microsoft Graph Security Alert Ingestion integration allows you to automatically fetch alerts from multiple security providers and convert them into security incidents and enable automated response actions.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-misp-integration.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-misp-integration.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-secops-rn-misp-integration.html | MISP integration for Security Operations release notes | Version history for the MISP integration for Security Operations on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Security Operations release notes",
"ServiceNow Store - Security Incident Response release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-misp-integration.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-misp-integration.html"><body id="store-secops-rn-misp-integration"><main role="main"><article role="article" class="dita" id="store-secops-rn-misp-integration" aria-labelledby="title_store-secops-rn-misp-integration">
<h1 class="title topictitle1" id="title_store-secops-rn-misp-integration">MISP integration for Security Operations release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the MISP integration for Security Operations on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-secops-rn-misp-integration__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d199163e58" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.3.11 - August 2025</dt>
<dd class="dd">New: Introduced an improvement to Security Incident Response where MITRE ATT&CK Techniques from associated MISP Events are automatically rolled up and reflected in the corresponding Security Incident.</dd>
<dt class="dt dlterm">Version 1.2.1 - June 2025</dt>
<dd class="dd" id="store-secops-rn-misp-integration__latest-store-secops-rn-misp-integration">
<ul class="ul">
<li class="li">Fixed:<ul class="ul" id="store-secops-rn-misp-integration__ul_mmr_5cn_nfc">
<li class="li">Sightings Search Flow triggering an error.</li>
<li class="li">REST Action error when called from Script Action: Refresh MISP Galaxies Event Handler.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.2.0 - November 2024</dt>
<dd class="dd">Changed: Migration of Workflows to Flow Designer for MISP integration.</dd>
<dt class="dt dlterm">Version 1.1.2 - August 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul" id="store-secops-rn-misp-integration__ul_sck_wsk_dcc">
<li class="li">Migrated workflows to flow designer for MISP enrichment capabilities.</li>
<li class="li">Introduced a new field called Security tags for the automatic MISP profile configuration, and also verifies those observables with the security tags which are not attached to the automatic event created using
the profile.</li>
<li class="li">Introduced local and global tags in Automatic MISP profile configuration, which will eventually add the selected tags to the newly created automatic MISP event.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.1.1 - May 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Fixed:<ul class="ul" id="store-secops-rn-misp-integration__ul_btk_3p5_2bc">
<li class="li">When the observable has symbol '!' in the starting, MISP enrichment flow was considering it as a filter condition and was not giving proper results. This is now fixed.</li>
<li class="li">When sighting search was triggered for observable with same name but with different type in MISP then the flow was not successful. This is now fixed.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.0.12 - January 2024</dt>
<dd class="dd">
<p class="p">Fixed: MISP integration validation was failing when the MISP instance was configured behind SSO. This is now fixed.</p>
</dd>
<dt class="dt dlterm">Version 1.0.11 - December 2023</dt>
<dd class="dd">Changed: Added supporting changes to render MISP forms on SIR workspace.</dd>
<dt class="dt dlterm">Version - May 2023</dt>
<dd class="dd">Fixed: Implement table cleanup rules for MISP.</dd>
<dt class="dt dlterm">Version 1.0.7 - April 2023</dt>
<dd class="dd">Changed: Updated to support this integration on the Security Incident Response workspace.</dd>
<dt class="dt dlterm">Version 1.0.5 - February 2023</dt>
<dd class="dd">New: Updated to support Security Incident Response workspace.</dd>
<dt class="dt dlterm">Version 1.0.3 - November 2022</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Fixed: <ul class="ul">
<li class="li">For editing tags, MISP write role is given in addition to sn_si read.</li>
<li class="li">POL_ON_MISP automatic profile UI.</li>
<li class="li">MITRE-ATT&CK information was not shown for Associated Observables when MISP is installed on an instance.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.0.1 - August 2021</dt>
<dd class="dd">New: MISP integration enables you to investigate security incidents by supporting capabilities like sightings search, observable enrichment, event search, along with the ability to create and update events in MISP.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Security Operations release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops.html"
},
{
"title": "ServiceNow Store - Security Incident Response release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops-sir.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html\">ServiceNow Store - Security Operations release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-sir.html\">ServiceNow Store - Security Incident Response release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">MISP integration for Security Operations release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2018-01-29T00:00:00Z",
"Updated on": "2025-07-31T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/33401593",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/33401593",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2025-07-31",
"DC.format": "HTML5",
"DC.identifier": "store-secops-rn-misp-integration",
"DC.language": null,
"DC.relation": "../../../release-notes/store/security-operations/sn-store-rn-secops-sir.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the MISP integration for Security Operations on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-secops-rn-misp-integration.html",
"page_key": 33401593,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 2626,
"img_count": 0,
"read_time": 2,
"video_links": [
""
],
"word_count": 393
},
"related_links": [],
"search_title": null,
"title": "MISP integration for Security Operations release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-misp-integration.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-misp-integration.html\"><body id=\"store-secops-rn-misp-integration\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-secops-rn-misp-integration\" aria-labelledby=\"title_store-secops-rn-misp-integration\">\n <h1 class=\"title topictitle1\" id=\"title_store-secops-rn-misp-integration\">MISP integration for Security Operations release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the MISP integration for Security Operations on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-secops-rn-misp-integration__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d199163e58\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 1.3.11 - August 2025</dt>\n <dd class=\"dd\">New: Introduced an improvement to Security Incident Response where MITRE ATT&CK Techniques from associated MISP Events are automatically rolled up and reflected in the corresponding Security Incident.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.2.1 - June 2025</dt>\n <dd class=\"dd\" id=\"store-secops-rn-misp-integration__latest-store-secops-rn-misp-integration\">\n <ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-secops-rn-misp-integration__ul_mmr_5cn_nfc\">\n <li class=\"li\">Sightings Search Flow triggering an error.</li>\n <li class=\"li\">REST Action error when called from Script Action: Refresh MISP Galaxies Event Handler.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.2.0 - November 2024</dt>\n <dd class=\"dd\">Changed: Migration of Workflows to Flow Designer for MISP integration.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.2 - August 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-secops-rn-misp-integration__ul_sck_wsk_dcc\">\n <li class=\"li\">Migrated workflows to flow designer for MISP enrichment capabilities.</li>\n <li class=\"li\">Introduced a new field called Security tags for the automatic MISP profile configuration, and also verifies those observables with the security tags which are not attached to the automatic event created using\n the profile.</li>\n <li class=\"li\">Introduced local and global tags in Automatic MISP profile configuration, which will eventually add the selected tags to the newly created automatic MISP event.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.1 - May 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-secops-rn-misp-integration__ul_btk_3p5_2bc\">\n <li class=\"li\">When the observable has symbol '!' in the starting, MISP enrichment flow was considering it as a filter condition and was not giving proper results. This is now fixed.</li>\n <li class=\"li\">When sighting search was triggered for observable with same name but with different type in MISP then the flow was not successful. This is now fixed.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.12 - January 2024</dt>\n <dd class=\"dd\">\n <p class=\"p\">Fixed: MISP integration validation was failing when the MISP instance was configured behind SSO. This is now fixed.</p>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.11 - December 2023</dt>\n <dd class=\"dd\">Changed: Added supporting changes to render MISP forms on SIR workspace.</dd>\n \n \n <dt class=\"dt dlterm\">Version - May 2023</dt>\n <dd class=\"dd\">Fixed: Implement table cleanup rules for MISP.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.7 - April 2023</dt>\n <dd class=\"dd\">Changed: Updated to support this integration on the Security Incident Response workspace.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.5 - February 2023</dt>\n <dd class=\"dd\">New: Updated to support Security Incident Response workspace.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.3 - November 2022</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Fixed: <ul class=\"ul\">\n <li class=\"li\">For editing tags, MISP write role is given in addition to sn_si read.</li>\n <li class=\"li\">POL_ON_MISP automatic profile UI.</li>\n <li class=\"li\">MITRE-ATT&CK information was not shown for Associated Observables when MISP is installed on an instance.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.1 - August 2021</dt>\n <dd class=\"dd\">New: MISP integration enables you to investigate security incidents by supporting capabilities like sightings search, observable enrichment, event search, along with the ability to create and update events in MISP.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # MISP integration for Security Operations release notes
Version history for the MISP integration for Security Operations on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.3.11 - August 2025
New: Introduced an improvement to Security Incident Response where MITRE ATT&CK Techniques from associated MISP Events are automatically rolled up and reflected in the corresponding Security Incident.
#### Version 1.2.1 - June 2025
* Fixed:
+ Sightings Search Flow triggering an error.
+ REST Action error when called from Script Action: Refresh MISP Galaxies Event Handler.
#### Version 1.2.0 - November 2024
Changed: Migration of Workflows to Flow Designer for MISP integration.
#### Version 1.1.2 - August 2024
* New:
+ Migrated workflows to flow designer for MISP enrichment capabilities.
+ Introduced a new field called Security tags for the automatic MISP profile configuration, and also verifies those observables with the security tags which are not attached to the automatic event created using
the profile.
+ Introduced local and global tags in Automatic MISP profile configuration, which will eventually add the selected tags to the newly created automatic MISP event.
#### Version 1.1.1 - May 2024
* Fixed:
+ When the observable has symbol '!' in the starting, MISP enrichment flow was considering it as a filter condition and was not giving proper results. This is now fixed.
+ When sighting search was triggered for observable with same name but with different type in MISP then the flow was not successful. This is now fixed.
#### Version 1.0.12 - January 2024
Fixed: MISP integration validation was failing when the MISP instance was configured behind SSO. This is now fixed.
#### Version 1.0.11 - December 2023
Changed: Added supporting changes to render MISP forms on SIR workspace.
#### Version - May 2023
Fixed: Implement table cleanup rules for MISP.
#### Version 1.0.7 - April 2023
Changed: Updated to support this integration on the Security Incident Response workspace.
#### Version 1.0.5 - February 2023
New: Updated to support Security Incident Response workspace.
#### Version 1.0.3 - November 2022
* Fixed:
+ For editing tags, MISP write role is given in addition to sn\_si read.
+ POL\_ON\_MISP automatic profile UI.
+ MITRE-ATT&CK information was not shown for Associated Observables when MISP is installed on an instance.
#### Version 1.0.1 - August 2021
New: MISP integration enables you to investigate security incidents by supporting capabilities like sightings search, observable enrichment, event search, along with the ability to create and update events in MISP.
| ---
title: MISP integration for Security Operations release notes
description: Version history for the MISP integration for Security Operations on the
ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Security Operations release notes
- ServiceNow Store - Security Incident Response release notes
---
# MISP integration for Security Operations release notes
Version history for the MISP integration for Security Operations on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.3.11 - August 2025
New: Introduced an improvement to Security Incident Response where MITRE ATT&CK Techniques from associated MISP Events are automatically rolled up and reflected in the corresponding Security Incident.
#### Version 1.2.1 - June 2025
* Fixed:
+ Sightings Search Flow triggering an error.
+ REST Action error when called from Script Action: Refresh MISP Galaxies Event Handler.
#### Version 1.2.0 - November 2024
Changed: Migration of Workflows to Flow Designer for MISP integration.
#### Version 1.1.2 - August 2024
* New:
+ Migrated workflows to flow designer for MISP enrichment capabilities.
+ Introduced a new field called Security tags for the automatic MISP profile configuration, and also verifies those observables with the security tags which are not attached to the automatic event created using
the profile.
+ Introduced local and global tags in Automatic MISP profile configuration, which will eventually add the selected tags to the newly created automatic MISP event.
#### Version 1.1.1 - May 2024
* Fixed:
+ When the observable has symbol '!' in the starting, MISP enrichment flow was considering it as a filter condition and was not giving proper results. This is now fixed.
+ When sighting search was triggered for observable with same name but with different type in MISP then the flow was not successful. This is now fixed.
#### Version 1.0.12 - January 2024
Fixed: MISP integration validation was failing when the MISP instance was configured behind SSO. This is now fixed.
#### Version 1.0.11 - December 2023
Changed: Added supporting changes to render MISP forms on SIR workspace.
#### Version - May 2023
Fixed: Implement table cleanup rules for MISP.
#### Version 1.0.7 - April 2023
Changed: Updated to support this integration on the Security Incident Response workspace.
#### Version 1.0.5 - February 2023
New: Updated to support Security Incident Response workspace.
#### Version 1.0.3 - November 2022
* Fixed:
+ For editing tags, MISP write role is given in addition to sn\_si read.
+ POL\_ON\_MISP automatic profile UI.
+ MITRE-ATT&CK information was not shown for Associated Observables when MISP is installed on an instance.
#### Version 1.0.1 - August 2021
New: MISP integration enables you to investigate security incidents by supporting capabilities like sightings search, observable enrichment, event search, along with the ability to create and update events in MISP.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-mobile-sir.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-mobile-sir.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-secops-rn-mobile-sir.html | Security Incident Response Mobile app release notes | Version history for the Security Incident Response Mobile on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Security Operations release notes",
"ServiceNow Store - Security Incident Response release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-mobile-sir.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-mobile-sir.html"><body id="store-secops-rn-mobile-sir"><main role="main"><article role="article" class="dita" id="store-secops-rn-mobile-sir" aria-labelledby="title_store-secops-rn-mobile-sir">
<h1 class="title topictitle1" id="title_store-secops-rn-mobile-sir"><span class="ph">Security Incident Response Mobile app</span> release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">Security Incident Response</span> Mobile on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section" id="store-secops-rn-mobile-sir__section_krr_nx4_kfb">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-secops-rn-mobile-sir__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section" id="store-secops-rn-mobile-sir__section_lrr_nx4_kfb"><h2 id="d598766e59" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 10.4.0 - November 2024</dt>
<dd class="dd" id="store-secops-rn-mobile-sir__latest-store-secops-rn-mobile-sir">Fixed: You can now reopen closed Security Incidents (SI) or Security Incident Tasks (SIT) on SIR Mobile.</dd>
<dt class="dt dlterm">Version 10.3.7 - September 2024</dt>
<dd class="dd">Fixed: Outcome Field on Security Operations Mobile in the Mobile Agent App does not function as a choice field like it does on Desktop.</dd>
<dt class="dt dlterm">Version 10.3.6 - February 2024</dt>
<dd class="dd">Fixed: Clicking on notifications on Security Incident Response incidents or tasks assigned to you results in an internal server error.</dd>
<dt class="dt dlterm">Version 10.3.5 - July 2023</dt>
<dd class="dd">Fixed: The edit action is missing on the latest Security Incident Response Mobile app.</dd>
<dt class="dt dlterm">Version 10.3.4 - May 2023</dt>
<dd class="dd">Fixed: Next Experience dark theme issues.</dd>
<dt class="dt dlterm">Version 10.3.2 - November 2020</dt>
<dd class="dd">Changed: As part of the inclusive language initiative, the Master Item label has been changed to Primary Item label.</dd>
<dt class="dt dlterm">Version 8.0.6 - August 2019</dt>
<dd class="dd">Fixed: <ul class="ul">
<li class="li">Sub category options update when category is selected</li>
<li class="li">Fixed push notification issues for incident assignment</li>
<li class="li">Fixed discrepancy for assigned to options in mobile versus desktop client</li>
</ul></dd>
<dt class="dt dlterm">Version 8.0.5 - July 2019</dt>
<dd class="dd"><ul class="ul">
<li class="li">As a security analyst, you can use the <span class="ph">Security Incident Response</span> Mobile app to access a <span class="ph">ServiceNow AI Platform®</span> instance from your Android or iOS mobile device.</li>
<li class="li">You can receive notifications when security incidents or security response tasks are assigned to you or to your assignment groups and begin remediation without being tied to the desktop.</li>
<li class="li">Monitor the security incidents the Security Operations Center (SOC) or your assignment groups are responding to with search criteria that you enter.</li>
</ul></dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Security Operations release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops.html"
},
{
"title": "ServiceNow Store - Security Incident Response release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops-sir.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html\">ServiceNow Store - Security Operations release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-sir.html\">ServiceNow Store - Security Incident Response release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Security Incident Response Mobile app release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2019-07-16T00:00:00Z",
"Initial upload": "2019-07-16T00:00:00Z",
"Updated on": "2024-11-07T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/11413960",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/11413960",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2019-07-16T15:59:27-07:00",
"DC.date.modified": "2024-11-07",
"DC.format": "HTML5",
"DC.identifier": "store-secops-rn-mobile-sir",
"DC.language": null,
"DC.relation": "../../../release-notes/store/security-operations/sn-store-rn-secops-sir.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Security Incident Response Mobile on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-secops-rn-mobile-sir.html",
"page_key": 11413960,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 1787,
"img_count": 0,
"read_time": 2,
"video_links": [
""
],
"word_count": 278
},
"related_links": [],
"search_title": null,
"title": "Security Incident Response Mobile app release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-mobile-sir.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-mobile-sir.html\"><body id=\"store-secops-rn-mobile-sir\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-secops-rn-mobile-sir\" aria-labelledby=\"title_store-secops-rn-mobile-sir\">\n <h1 class=\"title topictitle1\" id=\"title_store-secops-rn-mobile-sir\"><span class=\"ph\">Security Incident Response Mobile app</span> release notes</h1>\n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Incident Response</span> Mobile on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\" id=\"store-secops-rn-mobile-sir__section_krr_nx4_kfb\">\n <div class=\"p\"><div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-secops-rn-mobile-sir__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div></div>\n </section>\n <section class=\"section\" id=\"store-secops-rn-mobile-sir__section_lrr_nx4_kfb\"><h2 id=\"d598766e59\" class=\"title sectiontitle\">Version history</h2>\n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 10.4.0 - November 2024</dt>\n <dd class=\"dd\" id=\"store-secops-rn-mobile-sir__latest-store-secops-rn-mobile-sir\">Fixed: You can now reopen closed Security Incidents (SI) or Security Incident Tasks (SIT) on SIR Mobile.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.3.7 - September 2024</dt>\n <dd class=\"dd\">Fixed: Outcome Field on Security Operations Mobile in the Mobile Agent App does not function as a choice field like it does on Desktop.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.3.6 - February 2024</dt>\n <dd class=\"dd\">Fixed: Clicking on notifications on Security Incident Response incidents or tasks assigned to you results in an internal server error.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.3.5 - July 2023</dt>\n <dd class=\"dd\">Fixed: The edit action is missing on the latest Security Incident Response Mobile app.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.3.4 - May 2023</dt>\n <dd class=\"dd\">Fixed: Next Experience dark theme issues.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.3.2 - November 2020</dt>\n <dd class=\"dd\">Changed: As part of the inclusive language initiative, the Master Item label has been changed to Primary Item label.</dd>\n \n \n <dt class=\"dt dlterm\">Version 8.0.6 - August 2019</dt>\n <dd class=\"dd\">Fixed: <ul class=\"ul\">\n <li class=\"li\">Sub category options update when category is selected</li>\n <li class=\"li\">Fixed push notification issues for incident assignment</li>\n <li class=\"li\">Fixed discrepancy for assigned to options in mobile versus desktop client</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 8.0.5 - July 2019</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">As a security analyst, you can use the <span class=\"ph\">Security Incident Response</span> Mobile app to access a <span class=\"ph\">ServiceNow AI Platform®</span> instance from your Android or iOS mobile device.</li>\n <li class=\"li\">You can receive notifications when security incidents or security response tasks are assigned to you or to your assignment groups and begin remediation without being tied to the desktop.</li>\n <li class=\"li\">Monitor the security incidents the Security Operations Center (SOC) or your assignment groups are responding to with search criteria that you enter.</li>\n </ul></dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Security Incident Response Mobile app release notes
Version history for the Security Incident Response Mobile on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 10.4.0 - November 2024
Fixed: You can now reopen closed Security Incidents (SI) or Security Incident Tasks (SIT) on SIR Mobile.
#### Version 10.3.7 - September 2024
Fixed: Outcome Field on Security Operations Mobile in the Mobile Agent App does not function as a choice field like it does on Desktop.
#### Version 10.3.6 - February 2024
Fixed: Clicking on notifications on Security Incident Response incidents or tasks assigned to you results in an internal server error.
#### Version 10.3.5 - July 2023
Fixed: The edit action is missing on the latest Security Incident Response Mobile app.
#### Version 10.3.4 - May 2023
Fixed: Next Experience dark theme issues.
#### Version 10.3.2 - November 2020
Changed: As part of the inclusive language initiative, the Master Item label has been changed to Primary Item label.
#### Version 8.0.6 - August 2019
Fixed:
* Sub category options update when category is selected
* Fixed push notification issues for incident assignment
* Fixed discrepancy for assigned to options in mobile versus desktop client
#### Version 8.0.5 - July 2019
* As a security analyst, you can use the Security Incident Response Mobile app to access a ServiceNow AI Platform® instance from your Android or iOS mobile device.
* You can receive notifications when security incidents or security response tasks are assigned to you or to your assignment groups and begin remediation without being tied to the desktop.
* Monitor the security incidents the Security Operations Center (SOC) or your assignment groups are responding to with search criteria that you enter.
| ---
title: Security Incident Response Mobile app release notes
description: Version history for the Security Incident Response Mobile on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Security Operations release notes
- ServiceNow Store - Security Incident Response release notes
---
# Security Incident Response Mobile app release notes
Version history for the Security Incident Response Mobile on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 10.4.0 - November 2024
Fixed: You can now reopen closed Security Incidents (SI) or Security Incident Tasks (SIT) on SIR Mobile.
#### Version 10.3.7 - September 2024
Fixed: Outcome Field on Security Operations Mobile in the Mobile Agent App does not function as a choice field like it does on Desktop.
#### Version 10.3.6 - February 2024
Fixed: Clicking on notifications on Security Incident Response incidents or tasks assigned to you results in an internal server error.
#### Version 10.3.5 - July 2023
Fixed: The edit action is missing on the latest Security Incident Response Mobile app.
#### Version 10.3.4 - May 2023
Fixed: Next Experience dark theme issues.
#### Version 10.3.2 - November 2020
Changed: As part of the inclusive language initiative, the Master Item label has been changed to Primary Item label.
#### Version 8.0.6 - August 2019
Fixed:
* Sub category options update when category is selected
* Fixed push notification issues for incident assignment
* Fixed discrepancy for assigned to options in mobile versus desktop client
#### Version 8.0.5 - July 2019
* As a security analyst, you can use the Security Incident Response Mobile app to access a ServiceNow AI Platform® instance from your Android or iOS mobile device.
* You can receive notifications when security incidents or security response tasks are assigned to you or to your assignment groups and begin remediation without being tied to the desktop.
* Monitor the security incidents the Security Operations Center (SOC) or your assignment groups are responding to with search criteria that you enter.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-mobile-vr.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-mobile-vr.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-secops-rn-mobile-vr.html | Vulnerability Response mobile experience release notes | Version history for the Vulnerability Management mobile experience on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Security Operations release notes",
"ServiceNow Store - Vulnerability Response release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-mobile-vr.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-mobile-vr.html"><body id="store-secops-rn-mobile-vr"><main role="main"><article role="article" class="dita" id="store-secops-rn-mobile-vr" aria-labelledby="title_store-secops-rn-mobile-vr">
<h1 class="title topictitle1" id="title_store-secops-rn-mobile-vr">Vulnerability Response mobile experience release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">Vulnerability Management</span> mobile experience on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section" id="store-secops-rn-mobile-vr__section_krr_nx4_kfb">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-secops-rn-mobile-vr__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section" id="store-secops-rn-mobile-vr__section_lrr_nx4_kfb"><h2 id="d53412e57" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 11.1.1 - May 2023</dt>
<dd class="dd" id="store-secops-rn-mobile-vr__latest-store-secops-rn-mobile-vr">Version 11.1.1 certified for Utah, Tokyo, and San Diego.</dd>
<dt class="dt dlterm">Version 11.0.0 - October 2020</dt>
<dd class="dd">New: Version 11.0.0 certified for Orlando and Paris.</dd>
<dt class="dt dlterm">Version 10.0.0 - March 2020</dt>
<dd class="dd"><ul class="ul" id="store-secops-rn-mobile-vr__ul_u4z_qly_xkb">
<li class="li">New: <ul class="ul" id="store-secops-rn-mobile-vr__ul_qpj_rly_xkb">
<li class="li">Added Vulnerability Entry field on the Vulnerability Group form</li>
<li class="li">Minor bug fixes</li>
<li class="li">Recertified for Orlando</li>
</ul></li>
<li class="li">Changes: Fixes</li>
</ul></dd>
<dt class="dt dlterm">Version 8.0.7 - July 2019</dt>
<dd class="dd">As a vulnerability response remediation owner, you can use the <span class="ph">Vulnerability Management</span> Mobile app to access a <span class="ph">ServiceNow AI Platform®</span> instance from your Android or iOS mobile device. Receive notifications when vulnerability groups or vulnerability items are assigned to you or to your assignment
group. Begin remediation on your most critical vulnerabilities without being tied to the desktop.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Security Operations release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops.html"
},
{
"title": "ServiceNow Store - Vulnerability Response release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops-vr.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html\">ServiceNow Store - Security Operations release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-vr.html\">ServiceNow Store - Vulnerability Response release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Vulnerability Response mobile experience release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2019-07-16T00:00:00Z",
"Initial upload": "2019-07-16T00:00:00Z",
"Updated on": "2023-05-04T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/11413961",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/11413961",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2019-07-16T15:59:27-07:00",
"DC.date.modified": "2023-05-04",
"DC.format": "HTML5",
"DC.identifier": "store-secops-rn-mobile-vr",
"DC.language": null,
"DC.relation": "../../../release-notes/store/security-operations/sn-store-rn-secops-vr.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Vulnerability Management mobile experience on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-secops-rn-mobile-vr.html",
"page_key": 11413961,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 1011,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 146
},
"related_links": [],
"search_title": null,
"title": "Vulnerability Response mobile experience release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-mobile-vr.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-mobile-vr.html\"><body id=\"store-secops-rn-mobile-vr\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-secops-rn-mobile-vr\" aria-labelledby=\"title_store-secops-rn-mobile-vr\">\n <h1 class=\"title topictitle1\" id=\"title_store-secops-rn-mobile-vr\">Vulnerability Response mobile experience release notes</h1>\n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the <span class=\"ph\">Vulnerability Management</span> mobile experience on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\" id=\"store-secops-rn-mobile-vr__section_krr_nx4_kfb\">\n <div class=\"p\"><div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-secops-rn-mobile-vr__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div></div>\n </section>\n <section class=\"section\" id=\"store-secops-rn-mobile-vr__section_lrr_nx4_kfb\"><h2 id=\"d53412e57\" class=\"title sectiontitle\">Version history</h2>\n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 11.1.1 - May 2023</dt>\n <dd class=\"dd\" id=\"store-secops-rn-mobile-vr__latest-store-secops-rn-mobile-vr\">Version 11.1.1 certified for Utah, Tokyo, and San Diego.</dd>\n \n \n <dt class=\"dt dlterm\">Version 11.0.0 - October 2020</dt>\n <dd class=\"dd\">New: Version 11.0.0 certified for Orlando and Paris.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.0.0 - March 2020</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-secops-rn-mobile-vr__ul_u4z_qly_xkb\">\n <li class=\"li\">New: <ul class=\"ul\" id=\"store-secops-rn-mobile-vr__ul_qpj_rly_xkb\">\n <li class=\"li\">Added Vulnerability Entry field on the Vulnerability Group form</li>\n <li class=\"li\">Minor bug fixes</li>\n <li class=\"li\">Recertified for Orlando</li>\n </ul></li>\n <li class=\"li\">Changes: Fixes</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 8.0.7 - July 2019</dt>\n <dd class=\"dd\">As a vulnerability response remediation owner, you can use the <span class=\"ph\">Vulnerability Management</span> Mobile app to access a <span class=\"ph\">ServiceNow AI Platform®</span> instance from your Android or iOS mobile device. Receive notifications when vulnerability groups or vulnerability items are assigned to you or to your assignment\n group. Begin remediation on your most critical vulnerabilities without being tied to the desktop.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Vulnerability Response mobile experience release notes
Version history for the Vulnerability Management mobile experience on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 11.1.1 - May 2023
Version 11.1.1 certified for Utah, Tokyo, and San Diego.
#### Version 11.0.0 - October 2020
New: Version 11.0.0 certified for Orlando and Paris.
#### Version 10.0.0 - March 2020
* New:
+ Added Vulnerability Entry field on the Vulnerability Group form
+ Minor bug fixes
+ Recertified for Orlando
* Changes: Fixes
#### Version 8.0.7 - July 2019
As a vulnerability response remediation owner, you can use the Vulnerability Management Mobile app to access a ServiceNow AI Platform® instance from your Android or iOS mobile device. Receive notifications when vulnerability groups or vulnerability items are assigned to you or to your assignment
group. Begin remediation on your most critical vulnerabilities without being tied to the desktop.
| ---
title: Vulnerability Response mobile experience release notes
description: Version history for the Vulnerability Management mobile experience on
the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Security Operations release notes
- ServiceNow Store - Vulnerability Response release notes
---
# Vulnerability Response mobile experience release notes
Version history for the Vulnerability Management mobile experience on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 11.1.1 - May 2023
Version 11.1.1 certified for Utah, Tokyo, and San Diego.
#### Version 11.0.0 - October 2020
New: Version 11.0.0 certified for Orlando and Paris.
#### Version 10.0.0 - March 2020
* New:
+ Added Vulnerability Entry field on the Vulnerability Group form
+ Minor bug fixes
+ Recertified for Orlando
* Changes: Fixes
#### Version 8.0.7 - July 2019
As a vulnerability response remediation owner, you can use the Vulnerability Management Mobile app to access a ServiceNow AI Platform® instance from your Android or iOS mobile device. Receive notifications when vulnerability groups or vulnerability items are assigned to you or to your assignment
group. Begin remediation on your most critical vulnerabilities without being tied to the desktop.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-ms-defender-cloud-intg.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-ms-defender-cloud-intg.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-secops-rn-ms-defender-cloud-intg.html | Microsoft Defender for Cloud Integration for Security Operations release notes | Version history for the Microsoft Defender for Cloud Integration for Security Operations application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Security Operations release notes",
"ServiceNow Store - Vulnerability Response release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-ms-defender-cloud-intg.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-ms-defender-cloud-intg.html"><body id="store-secops-rn-ms-defender-cloud-intg"><main role="main"><article role="article" class="dita" id="store-secops-rn-ms-defender-cloud-intg" aria-labelledby="title_store-secops-rn-ms-defender-cloud-intg">
<h1 class="title topictitle1" id="title_store-secops-rn-ms-defender-cloud-intg">Microsoft Defender for Cloud Integration for Security Operations release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Microsoft Defender for Cloud Integration for Security Operations application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-secops-rn-ms-defender-cloud-intg__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d47371e58" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 2.7.3 - June 2025</dt>
<dd class="dd" id="store-secops-rn-ms-defender-cloud-intg__latest-store-secops-rn-ms-defender-cloud-intg">Fixed: To address an error that was occurring with skiptoken, the integration uses the nextLink parameter for pagination requests.</dd>
<dt class="dt dlterm">Version 2.7.0 - November 2024</dt>
<dd class="dd">Fixed: After completion of an ASC integration that brings in Azure cloud resources, cloud resource type of the Assets are mapped to right cloud resource types.</dd>
<dt class="dt dlterm">Version 2.6.0 - August 2024</dt>
<dd class="dd">Improvements to support test group population in the Configuration Tests table for Microsoft Defender for Cloud Integration for Security Operations.</dd>
<dt class="dt dlterm">Version 2.5.2 - May 2024</dt>
<dd class="dd">Fixed: Permissive roles for third-party integrations. The role is now restricted so that the administrator of the corresponding integration has the ability to configure the
integration.</dd>
<dt class="dt dlterm">Version 2.4.2 - August 2023 (Vancouver)</dt>
<dd class="dd">New:<ul class="ul" id="store-secops-rn-ms-defender-cloud-intg__ul_uzn_tyw_hyb">
<li class="li">On running the integrations, the Last Pass field will be populated on the test results.</li>
<li class="li">Introduced the comprehensive integration for the Microsoft Defender for Cloud Integration to update the last seen of the test result with the current date for the unhealthy test results.</li>
</ul></dd>
<dt class="dt dlterm">Version 2.3.0 - February 2023</dt>
<dd class="dd">Changed: Framework updates to use 'Security Support Common' common code instead of Vulnerability Response.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Security Operations release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops.html"
},
{
"title": "ServiceNow Store - Vulnerability Response release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops-vr.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html\">ServiceNow Store - Security Operations release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-vr.html\">ServiceNow Store - Vulnerability Response release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Microsoft Defender for Cloud Integration for Security Operations release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2023-02-02T06:01:44.601857Z",
"Updated on": "2025-06-05T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/38732835",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/38732835",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2025-06-05T16:22:15-08:00",
"DC.format": "HTML5",
"DC.identifier": "store-secops-rn-ms-defender-cloud-intg",
"DC.language": null,
"DC.relation": "../../../release-notes/store/security-operations/sn-store-rn-secops-vr.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Microsoft Defender for Cloud Integration for Security Operations application on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-secops-rn-ms-defender-cloud-intg.html",
"page_key": 38732835,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 1492,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 219
},
"related_links": [],
"search_title": null,
"title": "Microsoft Defender for Cloud Integration for Security Operations release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-ms-defender-cloud-intg.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-ms-defender-cloud-intg.html\"><body id=\"store-secops-rn-ms-defender-cloud-intg\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-secops-rn-ms-defender-cloud-intg\" aria-labelledby=\"title_store-secops-rn-ms-defender-cloud-intg\">\n <h1 class=\"title topictitle1\" id=\"title_store-secops-rn-ms-defender-cloud-intg\">Microsoft Defender for Cloud Integration for Security Operations release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the Microsoft Defender for Cloud Integration for Security Operations application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-secops-rn-ms-defender-cloud-intg__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d47371e58\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 2.7.3 - June 2025</dt>\n <dd class=\"dd\" id=\"store-secops-rn-ms-defender-cloud-intg__latest-store-secops-rn-ms-defender-cloud-intg\">Fixed: To address an error that was occurring with skiptoken, the integration uses the nextLink parameter for pagination requests.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.7.0 - November 2024</dt>\n <dd class=\"dd\">Fixed: After completion of an ASC integration that brings in Azure cloud resources, cloud resource type of the Assets are mapped to right cloud resource types.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.6.0 - August 2024</dt>\n <dd class=\"dd\">Improvements to support test group population in the Configuration Tests table for Microsoft Defender for Cloud Integration for Security Operations.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.5.2 - May 2024</dt>\n <dd class=\"dd\">Fixed: Permissive roles for third-party integrations. The role is now restricted so that the administrator of the corresponding integration has the ability to configure the\n integration.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.4.2 - August 2023 (Vancouver)</dt>\n <dd class=\"dd\">New:<ul class=\"ul\" id=\"store-secops-rn-ms-defender-cloud-intg__ul_uzn_tyw_hyb\">\n <li class=\"li\">On running the integrations, the Last Pass field will be populated on the test results.</li>\n <li class=\"li\">Introduced the comprehensive integration for the Microsoft Defender for Cloud Integration to update the last seen of the test result with the current date for the unhealthy test results.</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 2.3.0 - February 2023</dt>\n <dd class=\"dd\">Changed: Framework updates to use 'Security Support Common' common code instead of Vulnerability Response.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Microsoft Defender for Cloud Integration for Security Operations release notes
Version history for the Microsoft Defender for Cloud Integration for Security Operations application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.7.3 - June 2025
Fixed: To address an error that was occurring with skiptoken, the integration uses the nextLink parameter for pagination requests.
#### Version 2.7.0 - November 2024
Fixed: After completion of an ASC integration that brings in Azure cloud resources, cloud resource type of the Assets are mapped to right cloud resource types.
#### Version 2.6.0 - August 2024
Improvements to support test group population in the Configuration Tests table for Microsoft Defender for Cloud Integration for Security Operations.
#### Version 2.5.2 - May 2024
Fixed: Permissive roles for third-party integrations. The role is now restricted so that the administrator of the corresponding integration has the ability to configure the
integration.
#### Version 2.4.2 - August 2023 (Vancouver)
New:
* On running the integrations, the Last Pass field will be populated on the test results.
* Introduced the comprehensive integration for the Microsoft Defender for Cloud Integration to update the last seen of the test result with the current date for the unhealthy test results.
#### Version 2.3.0 - February 2023
Changed: Framework updates to use 'Security Support Common' common code instead of Vulnerability Response.
| ---
title: Microsoft Defender for Cloud Integration for Security Operations release notes
description: Version history for the Microsoft Defender for Cloud Integration for
Security Operations application on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Security Operations release notes
- ServiceNow Store - Vulnerability Response release notes
---
# Microsoft Defender for Cloud Integration for Security Operations release notes
Version history for the Microsoft Defender for Cloud Integration for Security Operations application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.7.3 - June 2025
Fixed: To address an error that was occurring with skiptoken, the integration uses the nextLink parameter for pagination requests.
#### Version 2.7.0 - November 2024
Fixed: After completion of an ASC integration that brings in Azure cloud resources, cloud resource type of the Assets are mapped to right cloud resource types.
#### Version 2.6.0 - August 2024
Improvements to support test group population in the Configuration Tests table for Microsoft Defender for Cloud Integration for Security Operations.
#### Version 2.5.2 - May 2024
Fixed: Permissive roles for third-party integrations. The role is now restricted so that the administrator of the corresponding integration has the ability to configure the
integration.
#### Version 2.4.2 - August 2023 (Vancouver)
New:
* On running the integrations, the Last Pass field will be populated on the test results.
* Introduced the comprehensive integration for the Microsoft Defender for Cloud Integration to update the last seen of the test result with the current date for the unhealthy test results.
#### Version 2.3.0 - February 2023
Changed: Framework updates to use 'Security Support Common' common code instead of Vulnerability Response.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-ms-online.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-ms-online.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-secops-rn-ms-online.html | Microsoft Exchange Online for Security Operations release notes | Version history for the Microsoft Exchange Online for Security Operations application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Security Operations release notes",
"ServiceNow Store - Security Incident Response release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-ms-online.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-ms-online.html"><body id="store-secops-rn-ms-online"><main role="main"><article role="article" class="dita" id="store-secops-rn-ms-online" aria-labelledby="title_store-secops-rn-ms-online">
<h1 class="title topictitle1" id="title_store-secops-rn-ms-online">Microsoft Exchange Online for Security Operations release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">Microsoft Exchange Online</span> for Security Operations application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section" id="store-secops-rn-ms-online__section_krr_nx4_kfb">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-secops-rn-ms-online__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section" id="store-secops-rn-ms-online__section_lrr_nx4_kfb"><h2 id="d364977e57" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 10.6.5 - May 2025</dt>
<dd class="dd" id="store-secops-rn-ms-online__latest-store-secops-rn-ms-online">Fixed: Remove/hide unsupported email fields from the email search criteria.</dd>
<dt class="dt dlterm">Version 10.6.3 - February 2025</dt>
<dd class="dd">Changed: Migrated workflows to flow designer.</dd>
<dt class="dt dlterm">Version 10.6.2 - March 2024</dt>
<dd class="dd"><ul class="ul">
<li class="li">Fixed:<ul class="ul" id="store-secops-rn-ms-online__ul_j4d_vb2_p1c">
<li class="li">Supports non-ANSI characters in Threat-Hunting API query.</li>
<li class="li">Supports Graph URL configuration for Federal customers.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 10.5.5 - December 2023</dt>
<dd class="dd">Fixed: Addressed the misconfiguration of table/field ACLs within the com.snc.secops.ms.exchange.online plugin.</dd>
<dt class="dt dlterm">Version 10.5.2 - November 2021</dt>
<dd class="dd"><ul class="ul" id="store-secops-rn-ms-online__ul_yzf_vr4_4rb">
<li class="li">Fixed:<ul class="ul" id="store-secops-rn-ms-online__ul_unj_vr4_4rb">
<li class="li">Added additional password-related policies.</li>
<li class="li">Failure of Email search, if the Exchange Module V2 is not present in MID server.</li>
<li class="li">Termination of Email search workflow because of an activity count limit.</li>
<li class="li">Improved PowerShell error logging for proper stack trace if an error is seen in the processing.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 10.5.0 - August 2021</dt>
<dd class="dd"><ul class="ul" id="store-secops-rn-ms-online__ul_hv3_rcb_p4b">
<li class="li">New: Support for Multi Factor Authentication (MFA) at the Tenant Level</li>
<li class="li">Fixed: Ability to delete emails from the email server through the UI action - 'Delete Emails from Exchange Online' that is present under the Email Search Results section</li>
</ul></dd>
<dt class="dt dlterm">Version 10.4.2 - February 2021</dt>
<dd class="dd">Fixed: This release includes a fix from double encoding a query to single encoding, to address the functionality change by Microsoft Graph API. Microsoft Graph API has modified their functionality which causes no results
to appear when running a query. For example, if the subject contains a space, then results don't appear. Only the count of emails is returned. A system property sn_sec_ms_ex_on.single_encode has been added to specify the
use of single encoded or double encoded search queries. It defaults to single encoded queries.</dd>
<dt class="dt dlterm">Version 10.4.1 - December 2020</dt>
<dd class="dd"><ul class="ul" id="store-secops-rn-ms-online__ul_b3n_4mt_xnb">
<li class="li">New:<ul class="ul" id="store-secops-rn-ms-online__ul_cq2_rmt_xnb">
<li class="li">A security tag is applied to a security incident, and a work note is created when the search and delete action fails.</li>
<li class="li">An error email notification is sent to a group, and a work note is created when the Microsoft Exchange Online OAuth credentials expire.</li>
</ul></li>
<li class="li">Changed:<ul class="ul" id="store-secops-rn-ms-online__ul_e1r_rmt_xnb">
<li class="li">Email Search and delete action includes junk folder for matching phishing emails and deletes them.</li>
<li class="li">Email Search Result record is created when the search and delete action fails.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 10.3.2 - June 2020</dt>
<dd class="dd"><ul class="ul" id="store-secops-rn-ms-online__ul_m3z_h43_zlb">
<li class="li">New: Additional setting Email Result Threshold for Approvals</li>
<li class="li">Changed: Threshold configuration for Request Delete Approvals</li>
</ul></dd>
<dt class="dt dlterm">Version 10.0.1 - March 2020</dt>
<dd class="dd"><ul class="ul">
<li class="li">New:<ul class="ul">
<li class="li">Introduced troubleshooting capabilities by adding diagnostics tests that provide the ability to isolate issues with the integration</li>
<li class="li">New system property added to increase debug level logging</li>
</ul></li>
<li class="li">Fixed: UI alignment of buttons present on the Microsoft Exchange Online configuration settings</li>
</ul></dd>
<dt class="dt dlterm">Version 8.0.3 - September 2019</dt>
<dd class="dd">Fixed: <ul class="ul">
<li class="li">Improved error handling for unsupported characters</li>
<li class="li">Fixed support for valid special characters such as apostrophes, double quotations, and colons (PRB1358086)</li>
</ul></dd>
<dt class="dt dlterm">Version 8.0.2 - August 2019</dt>
<dd class="dd"><ul class="ul">
<li class="li">New: <ul class="ul">
<li class="li">Additional Settings parameters for Maximum Search Duration and Search Completion Notification</li>
<li class="li"><span class="ph">MID Server</span> Routing Changes: Provides ability to selectively route the integration searches to designated <span class="ph">MID Servers</span> that have the necessary <span class="ph">MID Server</span> capabilities enabled (instead of all <span class="ph">MID Servers</span>)</li>
</ul></li>
<li class="li">Changed: <ul class="ul">
<li class="li">Application tile configuration modifications: With the <span class="ph">MID Server</span> routing changes in this update, it is no longer necessary to designate a <span class="ph">MID Server</span> during the initial authentication set-up. In addition, there is a new status indicator for the <span class="ph">MID Server</span> Ready that will distinguish an authentication credential problem from a <span class="ph">MID Server</span> availability issue.</li>
<li class="li">Approval rejection notes are now posted to the work notes when an approval is rejected and the approver provides a reason to the SOC analyst.</li>
<li class="li">Email search results now contain the full message details, including the subject field that was missing with some platform versions.</li>
</ul></li>
<li class="li">Fixed: Searches were previously not able to retrieve matching messages when the subject contained special characters, such as #. Special characters are now supported in the email subject parameter for searches.</li>
</ul></dd>
<dt class="dt dlterm">Version 5.0.0 - March 2019</dt>
<dd class="dd"><ul class="ul">
<li class="li">Configure search criteria for phishing threats in Security Incident Response based on combinations of the sender, recipient, and subject fields on email messages.</li>
<li class="li">For large and lengthy email searches, the security incident analyst is notified via email when a search is successfully completed, along with the number of matched messages.</li>
<li class="li">Status for individual messages informs you if recipients have read or deleted suspicious emails.</li>
<li class="li">If configured, optional approval processes ensure that suspicious emails are not deleted without prior approval.</li>
<li class="li">A complete audit trail for delete requests that includes the number of deleted emails is logged in the work notes of security incidents.</li>
<li class="li">If tagging is configured, security tags record when email search and delete workflows are initiated and successfully completed on security incidents.</li>
</ul></dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Security Operations release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops.html"
},
{
"title": "ServiceNow Store - Security Incident Response release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops-sir.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html\">ServiceNow Store - Security Operations release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-sir.html\">ServiceNow Store - Security Incident Response release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Microsoft Exchange Online for Security Operations release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2019-03-07T00:00:00Z",
"Initial upload": "2019-03-07T00:00:00Z",
"Updated on": "2025-05-01T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/11413962",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/11413962",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2019-03-07T15:59:27-08:00",
"DC.date.modified": "2025-05-01T14:59:27-08:00",
"DC.format": "HTML5",
"DC.identifier": "store-secops-rn-ms-online",
"DC.language": null,
"DC.relation": "../../../release-notes/store/security-operations/sn-store-rn-secops-sir.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Microsoft Exchange Online for Security Operations application on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-secops-rn-ms-online.html",
"page_key": 11413962,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 5135,
"img_count": 0,
"read_time": 3,
"video_links": [
""
],
"word_count": 760
},
"related_links": [],
"search_title": null,
"title": "Microsoft Exchange Online for Security Operations release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-ms-online.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-ms-online.html\"><body id=\"store-secops-rn-ms-online\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-secops-rn-ms-online\" aria-labelledby=\"title_store-secops-rn-ms-online\">\n <h1 class=\"title topictitle1\" id=\"title_store-secops-rn-ms-online\">Microsoft Exchange Online for Security Operations release notes</h1>\n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the <span class=\"ph\">Microsoft Exchange Online</span> for Security Operations application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\" id=\"store-secops-rn-ms-online__section_krr_nx4_kfb\">\n <div class=\"p\"><div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-secops-rn-ms-online__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div></div>\n </section>\n <section class=\"section\" id=\"store-secops-rn-ms-online__section_lrr_nx4_kfb\"><h2 id=\"d364977e57\" class=\"title sectiontitle\">Version history</h2>\n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 10.6.5 - May 2025</dt>\n <dd class=\"dd\" id=\"store-secops-rn-ms-online__latest-store-secops-rn-ms-online\">Fixed: Remove/hide unsupported email fields from the email search criteria.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.6.3 - February 2025</dt>\n <dd class=\"dd\">Changed: Migrated workflows to flow designer.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.6.2 - March 2024</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-secops-rn-ms-online__ul_j4d_vb2_p1c\">\n <li class=\"li\">Supports non-ANSI characters in Threat-Hunting API query.</li>\n <li class=\"li\">Supports Graph URL configuration for Federal customers.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 10.5.5 - December 2023</dt>\n <dd class=\"dd\">Fixed: Addressed the misconfiguration of table/field ACLs within the com.snc.secops.ms.exchange.online plugin.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.5.2 - November 2021</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-secops-rn-ms-online__ul_yzf_vr4_4rb\">\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-secops-rn-ms-online__ul_unj_vr4_4rb\">\n <li class=\"li\">Added additional password-related policies.</li>\n <li class=\"li\">Failure of Email search, if the Exchange Module V2 is not present in MID server.</li>\n <li class=\"li\">Termination of Email search workflow because of an activity count limit.</li>\n <li class=\"li\">Improved PowerShell error logging for proper stack trace if an error is seen in the processing.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 10.5.0 - August 2021</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-secops-rn-ms-online__ul_hv3_rcb_p4b\">\n <li class=\"li\">New: Support for Multi Factor Authentication (MFA) at the Tenant Level</li>\n <li class=\"li\">Fixed: Ability to delete emails from the email server through the UI action - 'Delete Emails from Exchange Online' that is present under the Email Search Results section</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 10.4.2 - February 2021</dt>\n <dd class=\"dd\">Fixed: This release includes a fix from double encoding a query to single encoding, to address the functionality change by Microsoft Graph API. Microsoft Graph API has modified their functionality which causes no results\n to appear when running a query. For example, if the subject contains a space, then results don't appear. Only the count of emails is returned. A system property sn_sec_ms_ex_on.single_encode has been added to specify the\n use of single encoded or double encoded search queries. It defaults to single encoded queries.</dd>\n \n \n <dt class=\"dt dlterm\">Version 10.4.1 - December 2020</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-secops-rn-ms-online__ul_b3n_4mt_xnb\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-secops-rn-ms-online__ul_cq2_rmt_xnb\">\n <li class=\"li\">A security tag is applied to a security incident, and a work note is created when the search and delete action fails.</li>\n <li class=\"li\">An error email notification is sent to a group, and a work note is created when the Microsoft Exchange Online OAuth credentials expire.</li>\n </ul></li>\n <li class=\"li\">Changed:<ul class=\"ul\" id=\"store-secops-rn-ms-online__ul_e1r_rmt_xnb\">\n <li class=\"li\">Email Search and delete action includes junk folder for matching phishing emails and deletes them.</li>\n <li class=\"li\">Email Search Result record is created when the search and delete action fails.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 10.3.2 - June 2020</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-secops-rn-ms-online__ul_m3z_h43_zlb\">\n <li class=\"li\">New: Additional setting Email Result Threshold for Approvals</li>\n <li class=\"li\">Changed: Threshold configuration for Request Delete Approvals</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 10.0.1 - March 2020</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\">\n <li class=\"li\">Introduced troubleshooting capabilities by adding diagnostics tests that provide the ability to isolate issues with the integration</li>\n <li class=\"li\">New system property added to increase debug level logging</li>\n </ul></li>\n <li class=\"li\">Fixed: UI alignment of buttons present on the Microsoft Exchange Online configuration settings</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 8.0.3 - September 2019</dt>\n <dd class=\"dd\">Fixed: <ul class=\"ul\">\n <li class=\"li\">Improved error handling for unsupported characters</li>\n <li class=\"li\">Fixed support for valid special characters such as apostrophes, double quotations, and colons (PRB1358086)</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 8.0.2 - August 2019</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">New: <ul class=\"ul\">\n <li class=\"li\">Additional Settings parameters for Maximum Search Duration and Search Completion Notification</li>\n <li class=\"li\"><span class=\"ph\">MID Server</span> Routing Changes: Provides ability to selectively route the integration searches to designated <span class=\"ph\">MID Servers</span> that have the necessary <span class=\"ph\">MID Server</span> capabilities enabled (instead of all <span class=\"ph\">MID Servers</span>)</li>\n </ul></li>\n <li class=\"li\">Changed: <ul class=\"ul\">\n <li class=\"li\">Application tile configuration modifications: With the <span class=\"ph\">MID Server</span> routing changes in this update, it is no longer necessary to designate a <span class=\"ph\">MID Server</span> during the initial authentication set-up. In addition, there is a new status indicator for the <span class=\"ph\">MID Server</span> Ready that will distinguish an authentication credential problem from a <span class=\"ph\">MID Server</span> availability issue.</li>\n <li class=\"li\">Approval rejection notes are now posted to the work notes when an approval is rejected and the approver provides a reason to the SOC analyst.</li>\n <li class=\"li\">Email search results now contain the full message details, including the subject field that was missing with some platform versions.</li>\n </ul></li>\n <li class=\"li\">Fixed: Searches were previously not able to retrieve matching messages when the subject contained special characters, such as #. Special characters are now supported in the email subject parameter for searches.</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 5.0.0 - March 2019</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">Configure search criteria for phishing threats in Security Incident Response based on combinations of the sender, recipient, and subject fields on email messages.</li>\n <li class=\"li\">For large and lengthy email searches, the security incident analyst is notified via email when a search is successfully completed, along with the number of matched messages.</li>\n <li class=\"li\">Status for individual messages informs you if recipients have read or deleted suspicious emails.</li>\n <li class=\"li\">If configured, optional approval processes ensure that suspicious emails are not deleted without prior approval.</li>\n <li class=\"li\">A complete audit trail for delete requests that includes the number of deleted emails is logged in the work notes of security incidents.</li>\n <li class=\"li\">If tagging is configured, security tags record when email search and delete workflows are initiated and successfully completed on security incidents.</li>\n </ul></dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Microsoft Exchange Online for Security Operations release notes
Version history for the Microsoft Exchange Online for Security Operations application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 10.6.5 - May 2025
Fixed: Remove/hide unsupported email fields from the email search criteria.
#### Version 10.6.3 - February 2025
Changed: Migrated workflows to flow designer.
#### Version 10.6.2 - March 2024
* Fixed:
+ Supports non-ANSI characters in Threat-Hunting API query.
+ Supports Graph URL configuration for Federal customers.
#### Version 10.5.5 - December 2023
Fixed: Addressed the misconfiguration of table/field ACLs within the com.snc.secops.ms.exchange.online plugin.
#### Version 10.5.2 - November 2021
* Fixed:
+ Added additional password-related policies.
+ Failure of Email search, if the Exchange Module V2 is not present in MID server.
+ Termination of Email search workflow because of an activity count limit.
+ Improved PowerShell error logging for proper stack trace if an error is seen in the processing.
#### Version 10.5.0 - August 2021
* New: Support for Multi Factor Authentication (MFA) at the Tenant Level
* Fixed: Ability to delete emails from the email server through the UI action - 'Delete Emails from Exchange Online' that is present under the Email Search Results section
#### Version 10.4.2 - February 2021
Fixed: This release includes a fix from double encoding a query to single encoding, to address the functionality change by Microsoft Graph API. Microsoft Graph API has modified their functionality which causes no results
to appear when running a query. For example, if the subject contains a space, then results don't appear. Only the count of emails is returned. A system property sn\_sec\_ms\_ex\_on.single\_encode has been added to specify the
use of single encoded or double encoded search queries. It defaults to single encoded queries.
#### Version 10.4.1 - December 2020
* New:
+ A security tag is applied to a security incident, and a work note is created when the search and delete action fails.
+ An error email notification is sent to a group, and a work note is created when the Microsoft Exchange Online OAuth credentials expire.
* Changed:
+ Email Search and delete action includes junk folder for matching phishing emails and deletes them.
+ Email Search Result record is created when the search and delete action fails.
#### Version 10.3.2 - June 2020
* New: Additional setting Email Result Threshold for Approvals
* Changed: Threshold configuration for Request Delete Approvals
#### Version 10.0.1 - March 2020
* New:
+ Introduced troubleshooting capabilities by adding diagnostics tests that provide the ability to isolate issues with the integration
+ New system property added to increase debug level logging
* Fixed: UI alignment of buttons present on the Microsoft Exchange Online configuration settings
#### Version 8.0.3 - September 2019
Fixed:
* Improved error handling for unsupported characters
* Fixed support for valid special characters such as apostrophes, double quotations, and colons (PRB1358086)
#### Version 8.0.2 - August 2019
* New:
+ Additional Settings parameters for Maximum Search Duration and Search Completion Notification
+ MID Server Routing Changes: Provides ability to selectively route the integration searches to designated MID Servers that have the necessary MID Server capabilities enabled (instead of all MID Servers)
* Changed:
+ Application tile configuration modifications: With the MID Server routing changes in this update, it is no longer necessary to designate a MID Server during the initial authentication set-up. In addition, there is a new status indicator for the MID Server Ready that will distinguish an authentication credential problem from a MID Server availability issue.
+ Approval rejection notes are now posted to the work notes when an approval is rejected and the approver provides a reason to the SOC analyst.
+ Email search results now contain the full message details, including the subject field that was missing with some platform versions.
* Fixed: Searches were previously not able to retrieve matching messages when the subject contained special characters, such as #. Special characters are now supported in the email subject parameter for searches.
#### Version 5.0.0 - March 2019
* Configure search criteria for phishing threats in Security Incident Response based on combinations of the sender, recipient, and subject fields on email messages.
* For large and lengthy email searches, the security incident analyst is notified via email when a search is successfully completed, along with the number of matched messages.
* Status for individual messages informs you if recipients have read or deleted suspicious emails.
* If configured, optional approval processes ensure that suspicious emails are not deleted without prior approval.
* A complete audit trail for delete requests that includes the number of deleted emails is logged in the work notes of security incidents.
* If tagging is configured, security tags record when email search and delete workflows are initiated and successfully completed on security incidents.
| ---
title: Microsoft Exchange Online for Security Operations release notes
description: Version history for the Microsoft Exchange Online for Security Operations
application on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Security Operations release notes
- ServiceNow Store - Security Incident Response release notes
---
# Microsoft Exchange Online for Security Operations release notes
Version history for the Microsoft Exchange Online for Security Operations application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 10.6.5 - May 2025
Fixed: Remove/hide unsupported email fields from the email search criteria.
#### Version 10.6.3 - February 2025
Changed: Migrated workflows to flow designer.
#### Version 10.6.2 - March 2024
* Fixed:
+ Supports non-ANSI characters in Threat-Hunting API query.
+ Supports Graph URL configuration for Federal customers.
#### Version 10.5.5 - December 2023
Fixed: Addressed the misconfiguration of table/field ACLs within the com.snc.secops.ms.exchange.online plugin.
#### Version 10.5.2 - November 2021
* Fixed:
+ Added additional password-related policies.
+ Failure of Email search, if the Exchange Module V2 is not present in MID server.
+ Termination of Email search workflow because of an activity count limit.
+ Improved PowerShell error logging for proper stack trace if an error is seen in the processing.
#### Version 10.5.0 - August 2021
* New: Support for Multi Factor Authentication (MFA) at the Tenant Level
* Fixed: Ability to delete emails from the email server through the UI action - 'Delete Emails from Exchange Online' that is present under the Email Search Results section
#### Version 10.4.2 - February 2021
Fixed: This release includes a fix from double encoding a query to single encoding, to address the functionality change by Microsoft Graph API. Microsoft Graph API has modified their functionality which causes no results
to appear when running a query. For example, if the subject contains a space, then results don't appear. Only the count of emails is returned. A system property sn\_sec\_ms\_ex\_on.single\_encode has been added to specify the
use of single encoded or double encoded search queries. It defaults to single encoded queries.
#### Version 10.4.1 - December 2020
* New:
+ A security tag is applied to a security incident, and a work note is created when the search and delete action fails.
+ An error email notification is sent to a group, and a work note is created when the Microsoft Exchange Online OAuth credentials expire.
* Changed:
+ Email Search and delete action includes junk folder for matching phishing emails and deletes them.
+ Email Search Result record is created when the search and delete action fails.
#### Version 10.3.2 - June 2020
* New: Additional setting Email Result Threshold for Approvals
* Changed: Threshold configuration for Request Delete Approvals
#### Version 10.0.1 - March 2020
* New:
+ Introduced troubleshooting capabilities by adding diagnostics tests that provide the ability to isolate issues with the integration
+ New system property added to increase debug level logging
* Fixed: UI alignment of buttons present on the Microsoft Exchange Online configuration settings
#### Version 8.0.3 - September 2019
Fixed:
* Improved error handling for unsupported characters
* Fixed support for valid special characters such as apostrophes, double quotations, and colons (PRB1358086)
#### Version 8.0.2 - August 2019
* New:
+ Additional Settings parameters for Maximum Search Duration and Search Completion Notification
+ MID Server Routing Changes: Provides ability to selectively route the integration searches to designated MID Servers that have the necessary MID Server capabilities enabled (instead of all MID Servers)
* Changed:
+ Application tile configuration modifications: With the MID Server routing changes in this update, it is no longer necessary to designate a MID Server during the initial authentication set-up. In addition, there is a new status indicator for the MID Server Ready that will distinguish an authentication credential problem from a MID Server availability issue.
+ Approval rejection notes are now posted to the work notes when an approval is rejected and the approver provides a reason to the SOC analyst.
+ Email search results now contain the full message details, including the subject field that was missing with some platform versions.
* Fixed: Searches were previously not able to retrieve matching messages when the subject contained special characters, such as #. Special characters are now supported in the email subject parameter for searches.
#### Version 5.0.0 - March 2019
* Configure search criteria for phishing threats in Security Incident Response based on combinations of the sender, recipient, and subject fields on email messages.
* For large and lengthy email searches, the security incident analyst is notified via email when a search is successfully completed, along with the number of matched messages.
* Status for individual messages informs you if recipients have read or deleted suspicious emails.
* If configured, optional approval processes ensure that suspicious emails are not deleted without prior approval.
* A complete audit trail for delete requests that includes the number of deleted emails is logged in the work notes of security incidents.
* If tagging is configured, security tags record when email search and delete workflows are initiated and successfully completed on security incidents.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-ms-server.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-ms-server.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-secops-rn-ms-server.html | Microsoft Exchange Server for Security Operations release notes | Version history for the Security Operations Microsoft Exchange Server integration on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Security Operations release notes",
"ServiceNow Store - Security Incident Response release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-ms-server.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-ms-server.html"><body id="store-secops-rn-ms-server"><main role="main"><article role="article" class="dita" id="store-secops-rn-ms-server" aria-labelledby="title_store-secops-rn-ms-server">
<h1 class="title topictitle1" id="title_store-secops-rn-ms-server"><span class="ph">Microsoft Exchange Server</span> for <span class="ph">Security Operations</span> release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">Security Operations</span>
<span class="ph">Microsoft Exchange</span> Server <span class="ph">integration</span> on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section" id="store-secops-rn-ms-server__section_krr_nx4_kfb">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-secops-rn-ms-server__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
<p class="p">This integration is for on-premises <span class="ph">Microsoft Exchange</span> servers. <span class="ph">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></p>
</section>
<section class="section" id="store-secops-rn-ms-server__section_lrr_nx4_kfb"><h2 id="d186476e81" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 10.3.1 - February 2022</dt>
<dd class="dd" id="store-secops-rn-ms-server__latest-store-secops-rn-ms-server">Fixed: Fixed a performance issue on corrupt mailboxes.</dd>
<dt class="dt dlterm">Version 8.0.8 - July 2019</dt>
<dd class="dd">New: Recertified for <span class="ph">New York</span>.</dd>
<dt class="dt dlterm">Version 7.0.2 - March 2019</dt>
<dd class="dd"><ul class="ul">
<li class="li">Perform Email Search and Deletion workflow</li>
<li class="li">Get Email Details from Exchange Server workflow activity</li>
<li class="li">Search/Delete Threat Email in Exchange workflow activity</li>
</ul></dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Security Operations release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops.html"
},
{
"title": "ServiceNow Store - Security Incident Response release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops-sir.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html\">ServiceNow Store - Security Operations release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-sir.html\">ServiceNow Store - Security Incident Response release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Microsoft Exchange Server for Security Operations release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2019-03-07T00:00:00Z",
"Initial upload": "2019-03-07T00:00:00Z",
"Updated on": "2022-02-01T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/11413963",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/11413963",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2019-03-07T15:59:27-08:00",
"DC.date.modified": "2022-02-01",
"DC.format": "HTML5",
"DC.identifier": "store-secops-rn-ms-server",
"DC.language": null,
"DC.relation": "../../../release-notes/store/security-operations/sn-store-rn-secops-sir.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Security Operations Microsoft Exchange Server integration on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-secops-rn-ms-server.html",
"page_key": 11413963,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 796,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 110
},
"related_links": [],
"search_title": null,
"title": "Microsoft Exchange Server for Security Operations release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-ms-server.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-ms-server.html\"><body id=\"store-secops-rn-ms-server\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-secops-rn-ms-server\" aria-labelledby=\"title_store-secops-rn-ms-server\">\n <h1 class=\"title topictitle1\" id=\"title_store-secops-rn-ms-server\"><span class=\"ph\">Microsoft Exchange Server</span> for <span class=\"ph\">Security Operations</span> release notes</h1>\n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Operations</span>\n <span class=\"ph\">Microsoft Exchange</span> Server <span class=\"ph\">integration</span> on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\" id=\"store-secops-rn-ms-server__section_krr_nx4_kfb\">\n <div class=\"p\"><div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-secops-rn-ms-server__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div></div>\n <p class=\"p\">This integration is for on-premises <span class=\"ph\">Microsoft Exchange</span> servers. <span class=\"ph\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></p>\n </section>\n <section class=\"section\" id=\"store-secops-rn-ms-server__section_lrr_nx4_kfb\"><h2 id=\"d186476e81\" class=\"title sectiontitle\">Version history</h2>\n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 10.3.1 - February 2022</dt>\n <dd class=\"dd\" id=\"store-secops-rn-ms-server__latest-store-secops-rn-ms-server\">Fixed: Fixed a performance issue on corrupt mailboxes.</dd>\n \n \n <dt class=\"dt dlterm\">Version 8.0.8 - July 2019</dt>\n <dd class=\"dd\">New: Recertified for <span class=\"ph\">New York</span>.</dd>\n \n \n <dt class=\"dt dlterm\">Version 7.0.2 - March 2019</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">Perform Email Search and Deletion workflow</li>\n <li class=\"li\">Get Email Details from Exchange Server workflow activity</li>\n <li class=\"li\">Search/Delete Threat Email in Exchange workflow activity</li>\n </ul></dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Microsoft Exchange Server for Security Operations release notes
Version history for the Security Operations
Microsoft Exchange Server integration on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
This integration is for on-premises Microsoft Exchange servers. For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 10.3.1 - February 2022
Fixed: Fixed a performance issue on corrupt mailboxes.
#### Version 8.0.8 - July 2019
New: Recertified for New York.
#### Version 7.0.2 - March 2019
* Perform Email Search and Deletion workflow
* Get Email Details from Exchange Server workflow activity
* Search/Delete Threat Email in Exchange workflow activity
| ---
title: Microsoft Exchange Server for Security Operations release notes
description: Version history for the Security Operations Microsoft Exchange Server
integration on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Security Operations release notes
- ServiceNow Store - Security Incident Response release notes
---
# Microsoft Exchange Server for Security Operations release notes
Version history for the Security Operations
Microsoft Exchange Server integration on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
This integration is for on-premises Microsoft Exchange servers. For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 10.3.1 - February 2022
Fixed: Fixed a performance issue on corrupt mailboxes.
#### Version 8.0.8 - July 2019
New: Recertified for New York.
#### Version 7.0.2 - March 2019
* Perform Email Search and Deletion workflow
* Get Email Details from Exchange Server workflow activity
* Search/Delete Threat Email in Exchange workflow activity
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-ms-sharepoint-file-explorer.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-ms-sharepoint-file-explorer.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-secops-rn-ms-sharepoint-file-explorer.html | Microsoft SharePoint File Explorer Connector for Security Incident Response integration release notes | Version history for the Microsoft SharePoint File Explorer Connector for Security Incident Response integration on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Security Operations release notes",
"ServiceNow Store - Security Incident Response release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-ms-sharepoint-file-explorer.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-ms-sharepoint-file-explorer.html"><body id="store-secops-rn-ms-sharepoint-file-explorer"><main role="main"><article role="article" class="dita" id="store-secops-rn-ms-sharepoint-file-explorer" aria-labelledby="title_store-secops-rn-ms-sharepoint-file-explorer">
<h1 class="title topictitle1" id="title_store-secops-rn-ms-sharepoint-file-explorer"><span class="ph">Microsoft SharePoint</span> File Explorer Connector for <span class="ph">Security Incident Response</span> integration release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">Microsoft SharePoint</span> File Explorer Connector for <span class="ph">Security Incident Response</span> integration on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-secops-rn-ms-sharepoint-file-explorer__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d298699e69" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.2.10 - August 2025</dt>
<dd class="dd">Fixed: Added error handling for HTTP 410 (Gone) responses in the Get File Metadata flow. This error occurs when the service and instance are out of sync or when files are no longer accessible.</dd>
<dt class="dt dlterm">Version 1.2.6 - May 2025</dt>
<dd class="dd" id="store-secops-rn-ms-sharepoint-file-explorer__latest-store-secops-rn-ms-sharepoint-file-explorer">Fixed the processing of SharePoint notifications for Major Security Incident.</dd>
<dt class="dt dlterm">Version 1.2.5 - November 2024</dt>
<dd class="dd">Fixed: Ensuring successful authentication by resolving an issue where a 401 error occurred while attempting to obtain an OAuth token when SharePoint were configured in MSIM.</dd>
<dt class="dt dlterm">Version 1.2.4 - May 2024</dt>
<dd class="dd">Fixed: Empty ACLs and Report view ACLs.</dd>
<dt class="dt dlterm">Version 1.2.2 - February 2023</dt>
<dd class="dd">Changed: Added changes to include certificate-based authentication.</dd>
<dt class="dt dlterm">Version 1.2.0 - March 2022</dt>
<dd class="dd">Fixed: Bug fixes.</dd>
<dt class="dt dlterm">Version 1.1.1 - December 2021</dt>
<dd class="dd">Manage SharePoint files and folders using file explorer.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Security Operations release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops.html"
},
{
"title": "ServiceNow Store - Security Incident Response release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops-sir.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html\">ServiceNow Store - Security Operations release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-sir.html\">ServiceNow Store - Security Incident Response release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Microsoft SharePoint File Explorer Connector for Security Incident Response integration release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2018-01-29T00:00:00Z",
"Updated on": "2025-07-31T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/33553929",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/33553929",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2025-07-31T16:22:15-08:00",
"DC.format": "HTML5",
"DC.identifier": "store-secops-rn-ms-sharepoint-file-explorer",
"DC.language": null,
"DC.relation": "../../../release-notes/store/security-operations/sn-store-rn-secops-sir.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Microsoft SharePoint File Explorer Connector for Security Incident Response integration on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-secops-rn-ms-sharepoint-file-explorer.html",
"page_key": 33553929,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 1123,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 169
},
"related_links": [],
"search_title": null,
"title": "Microsoft SharePoint File Explorer Connector for Security Incident Response integration release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-ms-sharepoint-file-explorer.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-ms-sharepoint-file-explorer.html\"><body id=\"store-secops-rn-ms-sharepoint-file-explorer\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-secops-rn-ms-sharepoint-file-explorer\" aria-labelledby=\"title_store-secops-rn-ms-sharepoint-file-explorer\">\n <h1 class=\"title topictitle1\" id=\"title_store-secops-rn-ms-sharepoint-file-explorer\"><span class=\"ph\">Microsoft SharePoint</span> File Explorer Connector for <span class=\"ph\">Security Incident Response</span> integration release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the <span class=\"ph\">Microsoft SharePoint</span> File Explorer Connector for <span class=\"ph\">Security Incident Response</span> integration on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-secops-rn-ms-sharepoint-file-explorer__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d298699e69\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 1.2.10 - August 2025</dt>\n <dd class=\"dd\">Fixed: Added error handling for HTTP 410 (Gone) responses in the Get File Metadata flow. This error occurs when the service and instance are out of sync or when files are no longer accessible.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.2.6 - May 2025</dt>\n <dd class=\"dd\" id=\"store-secops-rn-ms-sharepoint-file-explorer__latest-store-secops-rn-ms-sharepoint-file-explorer\">Fixed the processing of SharePoint notifications for Major Security Incident.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.2.5 - November 2024</dt>\n <dd class=\"dd\">Fixed: Ensuring successful authentication by resolving an issue where a 401 error occurred while attempting to obtain an OAuth token when SharePoint were configured in MSIM.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.2.4 - May 2024</dt>\n <dd class=\"dd\">Fixed: Empty ACLs and Report view ACLs.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.2.2 - February 2023</dt>\n <dd class=\"dd\">Changed: Added changes to include certificate-based authentication.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.2.0 - March 2022</dt>\n <dd class=\"dd\">Fixed: Bug fixes.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.1 - December 2021</dt>\n <dd class=\"dd\">Manage SharePoint files and folders using file explorer.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Microsoft SharePoint File Explorer Connector for Security Incident Response integration release notes
Version history for the Microsoft SharePoint File Explorer Connector for Security Incident Response integration on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.2.10 - August 2025
Fixed: Added error handling for HTTP 410 (Gone) responses in the Get File Metadata flow. This error occurs when the service and instance are out of sync or when files are no longer accessible.
#### Version 1.2.6 - May 2025
Fixed the processing of SharePoint notifications for Major Security Incident.
#### Version 1.2.5 - November 2024
Fixed: Ensuring successful authentication by resolving an issue where a 401 error occurred while attempting to obtain an OAuth token when SharePoint were configured in MSIM.
#### Version 1.2.4 - May 2024
Fixed: Empty ACLs and Report view ACLs.
#### Version 1.2.2 - February 2023
Changed: Added changes to include certificate-based authentication.
#### Version 1.2.0 - March 2022
Fixed: Bug fixes.
#### Version 1.1.1 - December 2021
Manage SharePoint files and folders using file explorer.
| ---
title: Microsoft SharePoint File Explorer Connector for Security Incident Response
integration release notes
description: Version history for the Microsoft SharePoint File Explorer Connector
for Security Incident Response integration on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Security Operations release notes
- ServiceNow Store - Security Incident Response release notes
---
# Microsoft SharePoint File Explorer Connector for Security Incident Response integration release notes
Version history for the Microsoft SharePoint File Explorer Connector for Security Incident Response integration on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.2.10 - August 2025
Fixed: Added error handling for HTTP 410 (Gone) responses in the Get File Metadata flow. This error occurs when the service and instance are out of sync or when files are no longer accessible.
#### Version 1.2.6 - May 2025
Fixed the processing of SharePoint notifications for Major Security Incident.
#### Version 1.2.5 - November 2024
Fixed: Ensuring successful authentication by resolving an issue where a 401 error occurred while attempting to obtain an OAuth token when SharePoint were configured in MSIM.
#### Version 1.2.4 - May 2024
Fixed: Empty ACLs and Report view ACLs.
#### Version 1.2.2 - February 2023
Changed: Added changes to include certificate-based authentication.
#### Version 1.2.0 - March 2022
Fixed: Bug fixes.
#### Version 1.1.1 - December 2021
Manage SharePoint files and folders using file explorer.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-ms-teams-chat-connector.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-ms-teams-chat-connector.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-secops-rn-ms-teams-chat-connector.html | Microsoft Teams Chat Connector for Security Incident Management release notes | Version history for the Microsoft Teams Chat Connector for Security Incident Management application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Security Operations release notes",
"ServiceNow Store - Security Incident Response release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-ms-teams-chat-connector.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-ms-teams-chat-connector.html"><body id="store-secops-rn-ms-teams-chat-connector"><main role="main"><article role="article" class="dita" id="store-secops-rn-ms-teams-chat-connector" aria-labelledby="title_store-secops-rn-ms-teams-chat-connector">
<h1 class="title topictitle1" id="title_store-secops-rn-ms-teams-chat-connector"><span class="ph">Microsoft Teams</span> Chat Connector for Security Incident Management release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">Microsoft Teams</span> Chat Connector for Security Incident Management application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-secops-rn-ms-teams-chat-connector__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d139964e63" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.2.20 - August 2025</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Fixed:<ul class="ul" id="store-secops-rn-ms-teams-chat-connector__ul_icx_zck_1gc">
<li class="li">Enhanced the logic for adding members to Teams and Channels by introducing graceful handling of HTTP 429 (Too Many Requests) errors. This includes retry mechanisms with backoff to respect Microsoft Graph API
throttling limits and prevent abrupt failures during bulk user operations.</li>
<li class="li">Implemented robust error handling for HTTP 503 (Service Unavailable) errors across Microsoft Teams actions. The system now includes automated retries and clearer logging to maintain stability during temporary
Microsoft service disruptions.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.2.12 - November 2024</dt>
<dd class="dd" id="store-secops-rn-ms-teams-chat-connector__latest-store-secops-rn-ms-teams-chat-connector">Fixed: Resolved an issue where a 401 error occurred while attempting to obtain an OAuth token when Teams were configured in MSIM, ensuring successful authentication.</dd>
<dt class="dt dlterm">Version 1.2.11 - May 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Changed:<ul class="ul" id="store-secops-rn-ms-teams-chat-connector__ul_ys2_sx1_hbc">
<li class="li">Add user groups from MSIs to provide access to the Microsoft Teams channels</li>
<li class="li">Rename the team and post a task activity in the channels</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.2.7 - March 2024</dt>
<dd class="dd">
<p class="p">Changed: Added a navigation link to Microsoft Teams on the chat channel modal of the workspace.</p>
</dd>
<dt class="dt dlterm">Version 1.2.6 - February 2024</dt>
<dd class="dd">Fixed: Microsoft Teams notifications issue.</dd>
<dt class="dt dlterm">Version 1.2.5 - August 2023</dt>
<dd class="dd">Fixed: Updated the Spoke application dependency.</dd>
<dt class="dt dlterm">Version 1.2.4 - February 2023</dt>
<dd class="dd">Changed: Updated to support certificate-based authentication.</dd>
<dt class="dt dlterm">Version 1.2.0 - March 2022</dt>
<dd class="dd">Fixed: Bug fixes.</dd>
<dt class="dt dlterm">Version 1.1.0 - December 2021</dt>
<dd class="dd">Allows you to track teams chat activities using Microsoft Teams Collaboration component.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Security Operations release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops.html"
},
{
"title": "ServiceNow Store - Security Incident Response release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops-sir.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html\">ServiceNow Store - Security Operations release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-sir.html\">ServiceNow Store - Security Incident Response release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">Microsoft Teams Chat Connector for Security Incident Management release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2018-01-29T00:00:00Z",
"Updated on": "2025-07-31T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/33553930",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/33553930",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2025-07-31",
"DC.format": "HTML5",
"DC.identifier": "store-secops-rn-ms-teams-chat-connector",
"DC.language": null,
"DC.relation": "../../../release-notes/store/security-operations/sn-store-rn-secops-sir.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the Microsoft Teams Chat Connector for Security Incident Management application on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-secops-rn-ms-teams-chat-connector.html",
"page_key": 33553930,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 1801,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 255
},
"related_links": [],
"search_title": null,
"title": "Microsoft Teams Chat Connector for Security Incident Management release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-ms-teams-chat-connector.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-ms-teams-chat-connector.html\"><body id=\"store-secops-rn-ms-teams-chat-connector\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-secops-rn-ms-teams-chat-connector\" aria-labelledby=\"title_store-secops-rn-ms-teams-chat-connector\">\n <h1 class=\"title topictitle1\" id=\"title_store-secops-rn-ms-teams-chat-connector\"><span class=\"ph\">Microsoft Teams</span> Chat Connector for Security Incident Management release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the <span class=\"ph\">Microsoft Teams</span> Chat Connector for Security Incident Management application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-secops-rn-ms-teams-chat-connector__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d139964e63\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 1.2.20 - August 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-secops-rn-ms-teams-chat-connector__ul_icx_zck_1gc\">\n <li class=\"li\">Enhanced the logic for adding members to Teams and Channels by introducing graceful handling of HTTP 429 (Too Many Requests) errors. This includes retry mechanisms with backoff to respect Microsoft Graph API\n throttling limits and prevent abrupt failures during bulk user operations.</li>\n <li class=\"li\">Implemented robust error handling for HTTP 503 (Service Unavailable) errors across Microsoft Teams actions. The system now includes automated retries and clearer logging to maintain stability during temporary\n Microsoft service disruptions.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.2.12 - November 2024</dt>\n <dd class=\"dd\" id=\"store-secops-rn-ms-teams-chat-connector__latest-store-secops-rn-ms-teams-chat-connector\">Fixed: Resolved an issue where a 401 error occurred while attempting to obtain an OAuth token when Teams were configured in MSIM, ensuring successful authentication.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.2.11 - May 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Changed:<ul class=\"ul\" id=\"store-secops-rn-ms-teams-chat-connector__ul_ys2_sx1_hbc\">\n <li class=\"li\">Add user groups from MSIs to provide access to the Microsoft Teams channels</li>\n <li class=\"li\">Rename the team and post a task activity in the channels</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.2.7 - March 2024</dt>\n <dd class=\"dd\">\n <p class=\"p\">Changed: Added a navigation link to Microsoft Teams on the chat channel modal of the workspace.</p>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.2.6 - February 2024</dt>\n <dd class=\"dd\">Fixed: Microsoft Teams notifications issue.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.2.5 - August 2023</dt>\n <dd class=\"dd\">Fixed: Updated the Spoke application dependency.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.2.4 - February 2023</dt>\n <dd class=\"dd\">Changed: Updated to support certificate-based authentication.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.2.0 - March 2022</dt>\n <dd class=\"dd\">Fixed: Bug fixes.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.0 - December 2021</dt>\n <dd class=\"dd\">Allows you to track teams chat activities using Microsoft Teams Collaboration component.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Microsoft Teams Chat Connector for Security Incident Management release notes
Version history for the Microsoft Teams Chat Connector for Security Incident Management application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.2.20 - August 2025
* Fixed:
+ Enhanced the logic for adding members to Teams and Channels by introducing graceful handling of HTTP 429 (Too Many Requests) errors. This includes retry mechanisms with backoff to respect Microsoft Graph API
throttling limits and prevent abrupt failures during bulk user operations.
+ Implemented robust error handling for HTTP 503 (Service Unavailable) errors across Microsoft Teams actions. The system now includes automated retries and clearer logging to maintain stability during temporary
Microsoft service disruptions.
#### Version 1.2.12 - November 2024
Fixed: Resolved an issue where a 401 error occurred while attempting to obtain an OAuth token when Teams were configured in MSIM, ensuring successful authentication.
#### Version 1.2.11 - May 2024
* Changed:
+ Add user groups from MSIs to provide access to the Microsoft Teams channels
+ Rename the team and post a task activity in the channels
#### Version 1.2.7 - March 2024
Changed: Added a navigation link to Microsoft Teams on the chat channel modal of the workspace.
#### Version 1.2.6 - February 2024
Fixed: Microsoft Teams notifications issue.
#### Version 1.2.5 - August 2023
Fixed: Updated the Spoke application dependency.
#### Version 1.2.4 - February 2023
Changed: Updated to support certificate-based authentication.
#### Version 1.2.0 - March 2022
Fixed: Bug fixes.
#### Version 1.1.0 - December 2021
Allows you to track teams chat activities using Microsoft Teams Collaboration component.
| ---
title: Microsoft Teams Chat Connector for Security Incident Management release notes
description: Version history for the Microsoft Teams Chat Connector for Security Incident
Management application on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Security Operations release notes
- ServiceNow Store - Security Incident Response release notes
---
# Microsoft Teams Chat Connector for Security Incident Management release notes
Version history for the Microsoft Teams Chat Connector for Security Incident Management application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.2.20 - August 2025
* Fixed:
+ Enhanced the logic for adding members to Teams and Channels by introducing graceful handling of HTTP 429 (Too Many Requests) errors. This includes retry mechanisms with backoff to respect Microsoft Graph API
throttling limits and prevent abrupt failures during bulk user operations.
+ Implemented robust error handling for HTTP 503 (Service Unavailable) errors across Microsoft Teams actions. The system now includes automated retries and clearer logging to maintain stability during temporary
Microsoft service disruptions.
#### Version 1.2.12 - November 2024
Fixed: Resolved an issue where a 401 error occurred while attempting to obtain an OAuth token when Teams were configured in MSIM, ensuring successful authentication.
#### Version 1.2.11 - May 2024
* Changed:
+ Add user groups from MSIs to provide access to the Microsoft Teams channels
+ Rename the team and post a task activity in the channels
#### Version 1.2.7 - March 2024
Changed: Added a navigation link to Microsoft Teams on the chat channel modal of the workspace.
#### Version 1.2.6 - February 2024
Fixed: Microsoft Teams notifications issue.
#### Version 1.2.5 - August 2023
Fixed: Updated the Spoke application dependency.
#### Version 1.2.4 - February 2023
Changed: Updated to support certificate-based authentication.
#### Version 1.2.0 - March 2022
Fixed: Bug fixes.
#### Version 1.1.0 - December 2021
Allows you to track teams chat activities using Microsoft Teams Collaboration component.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-msim-vtb-task-card.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-msim-vtb-task-card.html | 2025-04-30 | daily | 0.5 | 3.xml | en-US | store-release-notes | release-notes/store/security-operations/store-secops-rn-msim-vtb-task-card.html | MSIM VTB Task Card release notes | Version history for the MSIM VTB Task Card application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Security Operations release notes",
"ServiceNow Store - Security Incident Response release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-msim-vtb-task-card.html" id="bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-msim-vtb-task-card.html"><body id="store-secops-rn-msim-vtb-task-card"><main role="main"><article role="article" class="dita" id="store-secops-rn-msim-vtb-task-card" aria-labelledby="title_store-secops-rn-msim-vtb-task-card">
<h1 class="title topictitle1" id="title_store-secops-rn-msim-vtb-task-card"><span class="ph">MSIM</span>
<span class="ph">VTB</span> Task Card release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">MSIM</span>
<span class="ph">VTB</span> Task Card application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-secops-rn-msim-vtb-task-card__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d544700e67" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.0.1 - February 2024</dt>
<dd class="dd" id="store-secops-rn-msim-vtb-task-card__latest-store-secops-rn-msim-vtb-task-card">This is a Visual Task Board (VTB) Major Security Incident task card component in the Major Security Incident Response workspace.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Security Operations release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops.html"
},
{
"title": "ServiceNow Store - Security Incident Response release notes",
"topic_id": "release-notes/store/security-operations/sn-store-rn-secops-sir.html"
}
],
"breadcrumbs_html": "<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes\">Store Release Notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html\">ServiceNow Store release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops.html\">ServiceNow Store - Security Operations release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<a href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/sn-store-rn-secops-sir.html\">ServiceNow Store - Security Incident Response release notes</a>\n<span><i class=\"fa fa-angle-right\"></i>\n</span>\n<span class=\"active\">MSIM VTB Task Card release notes</span>",
"bundle_id": "store-release-notes",
"bundle_key": 379,
"bundle_landing_page": "release-notes/store/sn-store-release-notes.html",
"bundle_subtitle": null,
"bundle_title": "Store Release Notes",
"canonical_link": null,
"dates": {
"Added on": "2025-08-21T15:35:31.545207Z",
"Created on": "2018-01-29T00:00:00Z",
"Initial upload": "2024-02-01T12:45:48.652881Z",
"Updated on": "2024-02-01T00:00:00Z"
},
"dislike_url": "https://servicenow-be-prod.servicenow.com/dislike/43434178",
"dislikes": 0,
"es_archived_content": false,
"is_in_fav": false,
"is_liked": null,
"is_watched": false,
"keywords": [
" global global"
],
"labels": [
{
"aliases": [],
"hidden": true,
"isSubjectHead": false,
"key": "rnst",
"navtitle": "ServiceNow Store Release Notes",
"outputclasses": [],
"subjectHeadId": "products",
"subjectheadNavtitle": "Products",
"visibility": "hide-facet"
}
],
"labels_text": null,
"like_url": "https://servicenow-be-prod.servicenow.com/like/43434178",
"likes": 0,
"metadata": {
"AI Search": null,
"AI Search Assist": null,
"Application Insights": null,
"Capabilities": null,
"Code Signing": null,
"Contextual Search": null,
"DC.contributor": null,
"DC.coverage": null,
"DC.creator": "ServiceNow",
"DC.date.created": "2018-01-29T16:22:15-08:00",
"DC.date.modified": "2024-02-01T16:22:15-08:00",
"DC.format": "HTML5",
"DC.identifier": "store-secops-rn-msim-vtb-task-card",
"DC.language": null,
"DC.relation": "../../../release-notes/store/security-operations/sn-store-rn-secops-sir.html",
"DC.rights.owner": "(C) Copyright 2025",
"DC.subject": null,
"DC.type": "reference",
"Data Discovery": null,
"Data Policy": null,
"Data Privacy": null,
"Discovery": null,
"External Content for AI Search": null,
"Field Administration": null,
"Field Normalization": null,
"Key Management Framework": null,
"Localization Framework": null,
"Now Platform": null,
"PlatSec": null,
"Platform": null,
"Platform Administration": null,
"Platform Performance": null,
"Platform Privacy": null,
"Proactive Triggers": null,
"Process Optimization": null,
"RN doc editing record number": null,
"Search Administration": null,
"Secrets Management": null,
"ServiceNow AI Platform": null,
"State Model": null,
"Subscription Management": null,
"Task Communications Management": null,
"Timeline Visualizations": null,
"User Administration": null,
"User Experience Analytics": null,
"Zing": null,
"ai-now-assist": null,
"app-name": null,
"app_route": null,
"azureapimanagemen": null,
"change-completed": null,
"change-item": null,
"change-request-id": null,
"change-request-reference": null,
"com.glide.embedded_help.category": null,
"component": null,
"copyright": "(C) Copyright 2025",
"crossroads": null,
"data": null,
"description": "Version history for the MSIM VTB Task Card application on the ServiceNow Store.",
"dominant_bundle": null,
"erp-canvas-video": null,
"fsm-mobile": null,
"fsm-route": null,
"fsm-sched-opt": null,
"fsm-wrk-order": null,
"genai-round-7": null,
"generator": "DITA-OT",
"glossPartOfSpeech": null,
"glossStatus": null,
"guided setup": null,
"guided tours": null,
"keywords": null,
"min-toc": null,
"mini": null,
"mini-to truec": null,
"mini-toc": "yes",
"mini_toc": null,
"minitoc": null,
"modification": null,
"now-assist-app-gen-video": null,
"order": null,
"page-type": null,
"page-type ": null,
"prodname": null,
"product": null,
"product_name": null,
"release": null,
"resourceID": null,
"roles": null,
"route_page": null,
"route_params_listId": null,
"route_params_table": null,
"route_params_type": null,
"route_type": null,
"setconfigurationproperties": null,
"topic": null,
"translation-type": null,
"version": null,
"workflow": null,
"workplace-srvc-delvry-ditamap": null
},
"page_id": "release-notes/store/security-operations/store-secops-rn-msim-vtb-task-card.html",
"page_key": 43434178,
"preprocessed_PDF": null,
"rating": null,
"read_time_data": {
"char_count": 401,
"img_count": 0,
"read_time": 1,
"video_links": [
""
],
"word_count": 59
},
"related_links": [],
"search_title": null,
"title": "MSIM VTB Task Card release notes",
"topic_cluster": {
"clustered_by": {
"enabled": true,
"primary_key": "versions",
"primary_sort": "top-down",
"type": "subjecthead"
},
"clustered_labels": [
"versions"
],
"clustered_topics": [],
"clustering_title": "Other"
},
"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-msim-vtb-task-card.html\" id=\"bundle:store-release-notes/enus/release-notes/store/security-operations/store-secops-rn-msim-vtb-task-card.html\"><body id=\"store-secops-rn-msim-vtb-task-card\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-secops-rn-msim-vtb-task-card\" aria-labelledby=\"title_store-secops-rn-msim-vtb-task-card\">\n <h1 class=\"title topictitle1\" id=\"title_store-secops-rn-msim-vtb-task-card\"><span class=\"ph\">MSIM</span>\n <span class=\"ph\">VTB</span> Task Card release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the <span class=\"ph\">MSIM</span>\n <span class=\"ph\">VTB</span> Task Card application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\"><div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-secops-rn-msim-vtb-task-card__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div></div>\n </section>\n <section class=\"section\"><h2 id=\"d544700e67\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 1.0.1 - February 2024</dt>\n <dd class=\"dd\" id=\"store-secops-rn-msim-vtb-task-card__latest-store-secops-rn-msim-vtb-task-card\">This is a Visual Task Board (VTB) Major Security Incident task card component in the Major Security Incident Response workspace.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # MSIM VTB Task Card release notes
Version history for the MSIM
VTB Task Card application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.1 - February 2024
This is a Visual Task Board (VTB) Major Security Incident task card component in the Major Security Incident Response workspace.
| ---
title: MSIM VTB Task Card release notes
description: Version history for the MSIM VTB Task Card application on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Security Operations release notes
- ServiceNow Store - Security Incident Response release notes
---
# MSIM VTB Task Card release notes
Version history for the MSIM
VTB Task Card application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.1 - February 2024
This is a Visual Task Board (VTB) Major Security Incident task card component in the Major Security Incident Response workspace.
|
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.