loc string | api string | lastmod string | changefreq string | priority float64 | sitemappart string | locale string | bundle string | page_id string | release string | title string | description string | keywords list | breadcrumbs list | html_content string | page_content dict | clean_text string | rich_text string |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/field-administration/task/add-dynamic-attributes-dynamic-category.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/field-administration/task/add-dynamic-attributes-dynamic-category.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/field-administration/task/add-dynamic-attributes-dynamic-category.html | zurich | Include dynamic attributes in a dynamic category | Categorize specific dynamic attributes by relating a dynamic attribute to a dynamic category. | [] | [
"Administer the ServiceNow AI Platform ",
"Configure core features",
"Forms, fields, and lists",
"Field administration",
"Administering fields",
"Dynamic Schema",
"Working with Dynamic Schema"
] | <article class="hascomments" data-page="bundle:zurich-platform-administration/enus/administer/field-administration/task/add-dynamic-attributes-dynamic-category.html" id="bundle:zurich-platform-administration/enus/administer/field-administration/task/add-dynamic-attributes-dynamic-category.html"><body id="add-dynamic-at... | {
"attachments": {
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"enus"
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"breadcrumbs": [
{
"title": "Administer the ServiceNow AI Platform ",
"topic_id": "administer/general/concept/intro-now-platform-landing.html"
},
{
"title": "Con... | # Include dynamic attributes in a dynamic category
Categorize specific dynamic attributes by relating a dynamic attribute to a dynamic category.
## Before you begin
Role required: dynamic\_schema\_writer
## About this task
After creating dynamic attributes, you can build out your taxonomy by including the dynamic ... | ---
title: Include dynamic attributes in a dynamic category
description: Categorize specific dynamic attributes by relating a dynamic attribute
to a dynamic category.
keywords: []
breadcrumbs:
- 'Administer the ServiceNow AI Platform '
- Configure core features
- Forms, fields, and lists
- Field administration
- Adm... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/field-administration/task/add-dynamic-attributes-record.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/field-administration/task/add-dynamic-attributes-record.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/field-administration/task/add-dynamic-attributes-record.html | zurich | Add dynamic attributes to a record | Store dynamic attributes and their values on a record. | [] | [
"Administer the ServiceNow AI Platform ",
"Configure core features",
"Forms, fields, and lists",
"Field administration",
"Administering fields",
"Dynamic Schema",
"Working with Dynamic Schema"
] | <article class="hascomments" data-page="bundle:zurich-platform-administration/enus/administer/field-administration/task/add-dynamic-attributes-record.html" id="bundle:zurich-platform-administration/enus/administer/field-administration/task/add-dynamic-attributes-record.html"><body id="add-dynamic-attributes-record"><ma... | {
"attachments": {
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"breadcrumbs": [
{
"title": "Administer the ServiceNow AI Platform ",
"topic_id": "administer/general/concept/intro-now-platform-landing.html"
},
{
"title": "Con... | # Add dynamic attributes to a record
Store dynamic attributes and their values on a record.
## Before you begin
Role required: none
To add attributes to a dynamic attribute store field, you must have write access to the table where the store field is located.
## About this task
Once you create a dynamic attribute... | ---
title: Add dynamic attributes to a record
description: Store dynamic attributes and their values on a record.
keywords: []
breadcrumbs:
- 'Administer the ServiceNow AI Platform '
- Configure core features
- Forms, fields, and lists
- Field administration
- Administering fields
- Dynamic Schema
- Working with Dynam... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/field-administration/task/add-dynamic-attributes.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/field-administration/task/add-dynamic-attributes.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/field-administration/task/add-dynamic-attributes.html | zurich | Create a dynamic attribute | Define one or more dynamic attributes that describe a record. | [] | [
"Administer the ServiceNow AI Platform ",
"Configure core features",
"Forms, fields, and lists",
"Field administration",
"Administering fields",
"Dynamic Schema",
"Working with Dynamic Schema"
] | <article class="hascomments" data-page="bundle:zurich-platform-administration/enus/administer/field-administration/task/add-dynamic-attributes.html" id="bundle:zurich-platform-administration/enus/administer/field-administration/task/add-dynamic-attributes.html"><body id="add-dynamic-attributes"><main role="main"><artic... | {
"attachments": {
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"enus"
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"breadcrumbs": [
{
"title": "Administer the ServiceNow AI Platform ",
"topic_id": "administer/general/concept/intro-now-platform-landing.html"
},
{
"title": "Con... | # Create a dynamic attribute
Define one or more dynamic attributes that describe a record.
## Before you begin
You can define each of the dynamic attributes that describe your records in a dynamic namespace that's associated with a dynamic attribute store field. You can create a dynamic namespace the following ways:... | ---
title: Create a dynamic attribute
description: Define one or more dynamic attributes that describe a record.
keywords: []
breadcrumbs:
- 'Administer the ServiceNow AI Platform '
- Configure core features
- Forms, fields, and lists
- Field administration
- Administering fields
- Dynamic Schema
- Working with Dynami... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/field-administration/task/add-transient-attributes.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/field-administration/task/add-transient-attributes.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/field-administration/task/add-transient-attributes.html | zurich | Add transient attributes to a record | Store transient attributes and their values on a record. | [] | [
"Administer the ServiceNow AI Platform ",
"Configure core features",
"Forms, fields, and lists",
"Field administration",
"Administering fields",
"Dynamic Schema",
"Working with attributes transiently"
] | <article class="hascomments" data-page="bundle:zurich-platform-administration/enus/administer/field-administration/task/add-transient-attributes.html" id="bundle:zurich-platform-administration/enus/administer/field-administration/task/add-transient-attributes.html"><body id="add-transient-attributes"><main role="main">... | {
"attachments": {
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"enus"
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"breadcrumbs": [
{
"title": "Administer the ServiceNow AI Platform ",
"topic_id": "administer/general/concept/intro-now-platform-landing.html"
},
{
"title": "Con... | # Add transient attributes to a record
Store transient attributes and their values on a record.
## Before you begin
Role required: none
To add attributes to a dynamic attribute store field, you must have write access to the table where the store field is located.
## About this task
After creating a dynamic attrib... | ---
title: Add transient attributes to a record
description: Store transient attributes and their values on a record.
keywords: []
breadcrumbs:
- 'Administer the ServiceNow AI Platform '
- Configure core features
- Forms, fields, and lists
- Field administration
- Administering fields
- Dynamic Schema
- Working with a... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/field-administration/task/create-choice-set.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/field-administration/task/create-choice-set.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/field-administration/task/create-choice-set.html | zurich | Create a dynamic choice set | Define a fixed set of values for an attribute. | [] | [
"Administer the ServiceNow AI Platform ",
"Configure core features",
"Forms, fields, and lists",
"Field administration",
"Administering fields",
"Dynamic Schema",
"Working with Dynamic Schema"
] | <article class="hascomments" data-page="bundle:zurich-platform-administration/enus/administer/field-administration/task/create-choice-set.html" id="bundle:zurich-platform-administration/enus/administer/field-administration/task/create-choice-set.html"><body id="create-choice-set"><main role="main"><article role="articl... | {
"attachments": {
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"available_languages": [
"enus"
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"breadcrumbs": [
{
"title": "Administer the ServiceNow AI Platform ",
"topic_id": "administer/general/concept/intro-now-platform-landing.html"
},
{
"title": "Con... | # Create a dynamic choice set
Define a fixed set of values for an attribute.
## Before you begin
Role required: dynamic\_schema\_writer
## About this task
For some dynamic attributes, you might want to limit the possible values that are accepted. You can define a choice set that holds a fixed set of choices, and t... | ---
title: Create a dynamic choice set
description: Define a fixed set of values for an attribute.
keywords: []
breadcrumbs:
- 'Administer the ServiceNow AI Platform '
- Configure core features
- Forms, fields, and lists
- Field administration
- Administering fields
- Dynamic Schema
- Working with Dynamic Schema
---
... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/field-administration/task/create-dynamic-attribute-store-field-transient.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/field-administration/task/create-dynamic-attribute-store-field-transient.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/field-administration/task/create-dynamic-attribute-store-field-transient.html | zurich | Create a dynamic attribute store field | Create a dynamic attribute store field for storing transient attributes on a record. | [] | [
"Administer the ServiceNow AI Platform ",
"Configure core features",
"Forms, fields, and lists",
"Field administration",
"Administering fields",
"Dynamic Schema",
"Working with attributes transiently"
] | <article class="hascomments" data-page="bundle:zurich-platform-administration/enus/administer/field-administration/task/create-dynamic-attribute-store-field-transient.html" id="bundle:zurich-platform-administration/enus/administer/field-administration/task/create-dynamic-attribute-store-field-transient.html"><body id="... | {
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{
"title": "Administer the ServiceNow AI Platform ",
"topic_id": "administer/general/concept/intro-now-platform-landing.html"
},
{
"title": "Con... | # Create a dynamic attribute store field
Create a dynamic attribute store field for storing transient attributes on a record.
## Before you begin
Role required: admin
## About this task
You can create a dynamic attribute store field to store one or more transient attributes that describe a record. When you create ... | ---
title: Create a dynamic attribute store field
description: Create a dynamic attribute store field for storing transient attributes
on a record.
keywords: []
breadcrumbs:
- 'Administer the ServiceNow AI Platform '
- Configure core features
- Forms, fields, and lists
- Field administration
- Administering fields
-... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/field-administration/task/create-dynamic-attribute-store-field.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/field-administration/task/create-dynamic-attribute-store-field.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/field-administration/task/create-dynamic-attribute-store-field.html | zurich | Create a dynamic attribute store field | Store dynamic attributes on a record using a dynamic attribute store field. | [] | [
"Administer the ServiceNow AI Platform ",
"Configure core features",
"Forms, fields, and lists",
"Field administration",
"Administering fields",
"Dynamic Schema",
"Working with Dynamic Schema"
] | <article class="hascomments" data-page="bundle:zurich-platform-administration/enus/administer/field-administration/task/create-dynamic-attribute-store-field.html" id="bundle:zurich-platform-administration/enus/administer/field-administration/task/create-dynamic-attribute-store-field.html"><body id="create-dynamic-attri... | {
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"breadcrumbs": [
{
"title": "Administer the ServiceNow AI Platform ",
"topic_id": "administer/general/concept/intro-now-platform-landing.html"
},
{
"title": "Con... | # Create a dynamic attribute store field
Store dynamic attributes on a record using a dynamic attribute store field.
## Before you begin
Role required: admin
## About this task
You can create a dynamic attribute store field to store one or more dynamic attributes that describe a record. When you create a dynamic a... | ---
title: Create a dynamic attribute store field
description: Store dynamic attributes on a record using a dynamic attribute store
field.
keywords: []
breadcrumbs:
- 'Administer the ServiceNow AI Platform '
- Configure core features
- Forms, fields, and lists
- Field administration
- Administering fields
- Dynamic ... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/field-administration/task/create-dynamic-category.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/field-administration/task/create-dynamic-category.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/field-administration/task/create-dynamic-category.html | zurich | Create a dynamic category | Create a container for organizing dynamic attributes. | [] | [
"Administer the ServiceNow AI Platform ",
"Configure core features",
"Forms, fields, and lists",
"Field administration",
"Administering fields",
"Dynamic Schema",
"Working with Dynamic Schema"
] | <article class="hascomments" data-page="bundle:zurich-platform-administration/enus/administer/field-administration/task/create-dynamic-category.html" id="bundle:zurich-platform-administration/enus/administer/field-administration/task/create-dynamic-category.html"><body id="create-dynamic-category"><main role="main"><ar... | {
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{
"title": "Administer the ServiceNow AI Platform ",
"topic_id": "administer/general/concept/intro-now-platform-landing.html"
},
{
"title": "Con... | # Create a dynamic category
Create a container for organizing dynamic attributes.
## Before you begin
Role required: dynamic\_schema\_writer
## About this task
After defining your dynamic attributes, you can organize them into categories.
Dynamic categories inherit the dynamic attributes of their extended hierarc... | ---
title: Create a dynamic category
description: Create a container for organizing dynamic attributes.
keywords: []
breadcrumbs:
- 'Administer the ServiceNow AI Platform '
- Configure core features
- Forms, fields, and lists
- Field administration
- Administering fields
- Dynamic Schema
- Working with Dynamic Schema
... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/field-administration/task/create-dynamic-namespace.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/field-administration/task/create-dynamic-namespace.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/field-administration/task/create-dynamic-namespace.html | zurich | Create a dynamic namespace | Define categories and attributes once and reuse them across multiple tables and dynamic attribute store fields. | [] | [
"Administer the ServiceNow AI Platform ",
"Configure core features",
"Forms, fields, and lists",
"Field administration",
"Administering fields",
"Dynamic Schema"
] | <article class="hascomments" data-page="bundle:zurich-platform-administration/enus/administer/field-administration/task/create-dynamic-namespace.html" id="bundle:zurich-platform-administration/enus/administer/field-administration/task/create-dynamic-namespace.html"><body id="create-dynamic-namespace"><main role="main">... | {
"attachments": {
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"breadcrumbs": [
{
"title": "Administer the ServiceNow AI Platform ",
"topic_id": "administer/general/concept/intro-now-platform-landing.html"
},
{
"title": "Con... | # Create a dynamic namespace
Define categories and attributes once and reuse them across multiple tables and dynamic attribute store fields.
## Before you begin
Role required: dynamic\_schema\_writer
## About this task
All dynamic categories and dynamic attributes belong to a dynamic namespace that you can associa... | ---
title: Create a dynamic namespace
description: Define categories and attributes once and reuse them across multiple
tables and dynamic attribute store fields.
keywords: []
breadcrumbs:
- 'Administer the ServiceNow AI Platform '
- Configure core features
- Forms, fields, and lists
- Field administration
- Adminis... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/field-administration/task/override-dynamic-choice.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/field-administration/task/override-dynamic-choice.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/field-administration/task/override-dynamic-choice.html | zurich | Override a dynamic choice | Make a choice appear differently in a specific dynamic namespace by creating a dynamic choice override. | [] | [
"Administer the ServiceNow AI Platform ",
"Configure core features",
"Forms, fields, and lists",
"Field administration",
"Administering fields",
"Dynamic Schema",
"Working with Dynamic Schema",
"Create a dynamic choice set"
] | <article class="hascomments" data-page="bundle:zurich-platform-administration/enus/administer/field-administration/task/override-dynamic-choice.html" id="bundle:zurich-platform-administration/enus/administer/field-administration/task/override-dynamic-choice.html"><body id="override-dynamic-choice"><main role="main"><ar... | {
"attachments": {
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"breadcrumbs": [
{
"title": "Administer the ServiceNow AI Platform ",
"topic_id": "administer/general/concept/intro-now-platform-landing.html"
},
{
"title": "Con... | # Override a dynamic choice
Make a choice appear differently in a specific dynamic namespace by creating a dynamic choice override.
## Before you begin
Role required: dynamic\_schema\_writer
## Procedure
1. Navigate to All > Dynamic Schema > Dynamic Namespaces.
2. Select the dynamic namespace that you want to upda... | ---
title: Override a dynamic choice
description: Make a choice appear differently in a specific dynamic namespace by creating
a dynamic choice override.
keywords: []
breadcrumbs:
- 'Administer the ServiceNow AI Platform '
- Configure core features
- Forms, fields, and lists
- Field administration
- Administering fi... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/field-administration/task/update-dynamic-namespace-dynamic-attribute-store.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/field-administration/task/update-dynamic-namespace-dynamic-attribute-store.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/field-administration/task/update-dynamic-namespace-dynamic-attribute-store.html | zurich | Associate a dynamic attribute store with a different namespace | Use a different set of dynamic attributes in a dynamic attribute store field by changing its associated namespace. | [] | [
"Administer the ServiceNow AI Platform ",
"Configure core features",
"Forms, fields, and lists",
"Field administration",
"Administering fields",
"Dynamic Schema"
] | <article class="hascomments" data-page="bundle:zurich-platform-administration/enus/administer/field-administration/task/update-dynamic-namespace-dynamic-attribute-store.html" id="bundle:zurich-platform-administration/enus/administer/field-administration/task/update-dynamic-namespace-dynamic-attribute-store.html"><body ... | {
"attachments": {
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"available_languages": [
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"breadcrumbs": [
{
"title": "Administer the ServiceNow AI Platform ",
"topic_id": "administer/general/concept/intro-now-platform-landing.html"
},
{
"title": "Con... | # Associate a dynamic attribute store with a different namespace
Use a different set of dynamic attributes in a dynamic attribute store field by changing its associated namespace.
## Before you begin
Role required: dynamic\_schema\_writer
## About this task
You can reuse the dynamic attributes and dynamic categori... | ---
title: Associate a dynamic attribute store with a different namespace
description: Use a different set of dynamic attributes in a dynamic attribute store
field by changing its associated namespace.
keywords: []
breadcrumbs:
- 'Administer the ServiceNow AI Platform '
- Configure core features
- Forms, fields, and... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/form-administration/task/configuring-plugins-for-TinyMCE-HTML-editor.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/form-administration/task/configuring-plugins-for-TinyMCE-HTML-editor.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/form-administration/task/configuring-plugins-for-TinyMCE-HTML-editor.html | zurich | Configuring plugins for the TinyMCE HTML editor | The TinyMCE HTML editor is a powerful, flexible, and customizable rich text editor. You can configure and extend the editor by using plugins. | [] | [
"Administer the ServiceNow AI Platform ",
"Configure core features",
"Forms, fields, and lists",
"Field administration",
"Field types reference",
"Configure a field editor for the HTML field"
] | <article class="hascomments" data-page="bundle:zurich-platform-administration/enus/administer/form-administration/task/configuring-plugins-for-TinyMCE-HTML-editor.html" id="bundle:zurich-platform-administration/enus/administer/form-administration/task/configuring-plugins-for-TinyMCE-HTML-editor.html"><body><main role="... | {
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"breadcrumbs": [
{
"title": "Administer the ServiceNow AI Platform ",
"topic_id": "administer/general/concept/intro-now-platform-landing.html"
},
{
"title": "Con... | # Configuring plugins for the TinyMCE HTML editor
The TinyMCE HTML editor is a powerful, flexible, and customizable rich text editor. You can configure and extend the editor by using plugins.
Table 1. Plugins supported in the TinyMCE HTML editor
| Plugin name | Description |
| --- | --- |
| a11ychecker | Allows you t... | ---
title: Configuring plugins for the TinyMCE HTML editor
description: The TinyMCE HTML editor is a powerful, flexible, and customizable rich
text editor. You can configure and extend the editor by using plugins.
keywords: []
breadcrumbs:
- 'Administer the ServiceNow AI Platform '
- Configure core features
- Forms,... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/health-scan/task/hs-cancel-scan.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/health-scan/task/hs-cancel-scan.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/health-scan/task/hs-cancel-scan.html | zurich | Cancel a scan | Cancel or abort an ongoing scan by either selecting Cancel Scan in the scan execution modal or the Cancel Scan related link in the results record. | [] | [
"Administer the ServiceNow AI Platform ",
"Maintain and monitor",
"Instance Scan",
"Using Instance Scan"
] | <article class="hascomments" data-page="bundle:zurich-platform-administration/enus/administer/health-scan/task/hs-cancel-scan.html" id="bundle:zurich-platform-administration/enus/administer/health-scan/task/hs-cancel-scan.html"><body id="hs-cancel-scan"><main role="main"><article role="article" class="dita" id="hs-canc... | {
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{
"title": "Administer the ServiceNow AI Platform ",
"topic_id": "administer/general/concept/intro-now-platform-landing.html"
},
{
"title": "Mai... | # Cancel a scan
Cancel or abort an ongoing scan by either selecting Cancel Scan in the scan execution modal or the Cancel Scan related link in the results record.
## Before you begin
Role required: admin
## Procedure
1. Navigate to All > Instance Scan > Checks.
The list of checks shows up.
2. Select a scan to r... | ---
title: Cancel a scan
description: Cancel or abort an ongoing scan by either selecting Cancel Scan in the
scan execution modal or the Cancel Scan related link in the results record.
keywords: []
breadcrumbs:
- 'Administer the ServiceNow AI Platform '
- Maintain and monitor
- Instance Scan
- Using Instance Scan
--... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/health-scan/task/hs-queue-scan.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/health-scan/task/hs-queue-scan.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/health-scan/task/hs-queue-scan.html | zurich | Queue your scan | Leverage the scan queue feature to line up your scans for automatic execution following the current scan. | [] | [
"Administer the ServiceNow AI Platform ",
"Maintain and monitor",
"Instance Scan",
"Using Instance Scan"
] | <article class="hascomments" data-page="bundle:zurich-platform-administration/enus/administer/health-scan/task/hs-queue-scan.html" id="bundle:zurich-platform-administration/enus/administer/health-scan/task/hs-queue-scan.html"><body id="hs-queue-scan"><main role="main"><article role="article" class="dita" id="hs-queue-s... | {
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{
"title": "Administer the ServiceNow AI Platform ",
"topic_id": "administer/general/concept/intro-now-platform-landing.html"
},
{
"title": "Mai... | # Queue your scan
Leverage the scan queue feature to line up your scans for automatic execution following the current scan.
## Before you begin
Role required: admin
## Procedure
1. Navigate to All > Instance Scan > Checks.
The list of checks shows up.
2. Select a scan to run it on the selected check.
The sca... | ---
title: Queue your scan
description: Leverage the scan queue feature to line up your scans for automatic execution
following the current scan.
keywords: []
breadcrumbs:
- 'Administer the ServiceNow AI Platform '
- Maintain and monitor
- Instance Scan
- Using Instance Scan
---
# Queue your scan
Leverage the scan... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/localization-framework/reference/localization-task-states.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/localization-framework/reference/localization-task-states.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/localization-framework/reference/localization-task-states.html | zurich | States of Localization Framework projects and tasks | In Localization Framework, the state of a localization project or of a task defines the status of the localization request. The states of the localization tasks change based on the workflow that is configured for translations. | [] | [
"Administer the ServiceNow AI Platform ",
"Configure core features",
"Translation and localization",
"Localization Framework",
"Localization Framework reference"
] | <article class="hascomments" data-page="bundle:zurich-platform-administration/enus/administer/localization-framework/reference/localization-task-states.html" id="bundle:zurich-platform-administration/enus/administer/localization-framework/reference/localization-task-states.html"><body id="localization-task-states"><mai... | {
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{
"title": "Administer the ServiceNow AI Platform ",
"topic_id": "administer/general/concept/intro-now-platform-landing.html"
},
{
"title": "Con... | # States of Localization Framework projects and tasks
In Localization Framework, the state of a localization project or of a task defines the status of the localization request. The states of the localization tasks change based on the workflow that is configured for
translations.
Table 1. Localization Framework Proje... | ---
title: States of Localization Framework projects and tasks
description: In Localization Framework, the state of a localization project or of
a task defines the status of the localization request. The states of the localization
tasks change based on the workflow that is configured for translations.
keywords: []
... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/localization-framework/task/create-configure-custom-artifact.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/localization-framework/task/create-configure-custom-artifact.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/localization-framework/task/create-configure-custom-artifact.html | zurich | Create and configure a custom artifact | Create and configure custom artifacts of your choice to use the Localization Framework functionality. | [] | [
"Administer the ServiceNow AI Platform ",
"Configure core features",
"Translation and localization",
"Localization Framework",
"Configure the Localization Framework",
"Artifact configurations"
] | <article class="hascomments" data-page="bundle:zurich-platform-administration/enus/administer/localization-framework/task/create-configure-custom-artifact.html" id="bundle:zurich-platform-administration/enus/administer/localization-framework/task/create-configure-custom-artifact.html"><body id="create-configure-custom-... | {
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{
"title": "Administer the ServiceNow AI Platform ",
"topic_id": "administer/general/concept/intro-now-platform-landing.html"
},
{
"title": "Con... | # Create and configure a custom artifact
Create and configure custom artifacts of your choice to use the Localization Framework functionality.
## Before you begin
Ensure that you are in the application scope that you want for your custom artifact.
Role required: localization\_admin and script\_include\_admin.
## A... | ---
title: Create and configure a custom artifact
description: Create and configure custom artifacts of your choice to use the Localization
Framework functionality.
keywords: []
breadcrumbs:
- 'Administer the ServiceNow AI Platform '
- Configure core features
- Translation and localization
- Localization Framework
-... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/localization-workspace/concept/configuring-localization-workspace.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/localization-workspace/concept/configuring-localization-workspace.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/localization-workspace/concept/configuring-localization-workspace.html | zurich | Configuring Localization Workspace | Before using Localization Workspace, configure prerequisites, dependencies, and translation providers. | [] | [
"Administer the ServiceNow AI Platform ",
"Configure core features",
"Translation and localization",
"Localization Workspace"
] | <article class="hascomments" data-page="bundle:zurich-platform-administration/enus/administer/localization-workspace/concept/configuring-localization-workspace.html" id="bundle:zurich-platform-administration/enus/administer/localization-workspace/concept/configuring-localization-workspace.html"><body id="configuring-lo... | {
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{
"title": "Administer the ServiceNow AI Platform ",
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},
{
"title": "Con... | # Configuring Localization Workspace
Before using Localization Workspace, configure prerequisites, dependencies, and translation providers.
## Configuration overview
Localization Workspace builds upon the functionality of other ServiceNow AI Platform applications related to localization. These applications are activ... | ---
title: Configuring Localization Workspace
description: Before using Localization Workspace, configure prerequisites, dependencies,
and translation providers.
keywords: []
breadcrumbs:
- 'Administer the ServiceNow AI Platform '
- Configure core features
- Translation and localization
- Localization Workspace
---
... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/localization-workspace/concept/lw-dynamic-artifact-detection.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/localization-workspace/concept/lw-dynamic-artifact-detection.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/localization-workspace/concept/lw-dynamic-artifact-detection.html | zurich | Dynamic artifact detection in Localization Workspace | With Dynamic artifact detection, Localization Workspace identifies all translatable content, including your custom artifacts. | [] | [
"Administer the ServiceNow AI Platform ",
"Configure core features",
"Translation and localization",
"Localization Workspace",
"Exploring Localization Workspace"
] | <article class="hascomments" data-page="bundle:zurich-platform-administration/enus/administer/localization-workspace/concept/lw-dynamic-artifact-detection.html" id="bundle:zurich-platform-administration/enus/administer/localization-workspace/concept/lw-dynamic-artifact-detection.html"><body id="lw-dynamic-artifact-dete... | {
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{
"title": "Administer the ServiceNow AI Platform ",
"topic_id": "administer/general/concept/intro-now-platform-landing.html"
},
{
"title": "Con... | # Dynamic artifact detection in Localization Workspace
With Dynamic artifact detection, Localization Workspace identifies all translatable content, including your custom artifacts.
When you create localization requests, your custom artifacts can be selected in the content type stage. All untranslated or partially tra... | ---
title: Dynamic artifact detection in Localization Workspace
description: With Dynamic artifact detection, Localization Workspace identifies all
translatable content, including your custom artifacts.
keywords: []
breadcrumbs:
- 'Administer the ServiceNow AI Platform '
- Configure core features
- Translation and l... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/localization-workspace/concept/lw-status-synchronization.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/localization-workspace/concept/lw-status-synchronization.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/localization-workspace/concept/lw-status-synchronization.html | zurich | Translation job status in Localization Workspace | Keep up to date with the latest status of translation requests directly from the Localization Workspace Home screen. | [] | [
"Administer the ServiceNow AI Platform ",
"Configure core features",
"Translation and localization",
"Localization Workspace",
"Exploring Localization Workspace"
] | <article class="hascomments" data-page="bundle:zurich-platform-administration/enus/administer/localization-workspace/concept/lw-status-synchronization.html" id="bundle:zurich-platform-administration/enus/administer/localization-workspace/concept/lw-status-synchronization.html"><body id="lw-status-synchronization"><main... | {
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{
"title": "Administer the ServiceNow AI Platform ",
"topic_id": "administer/general/concept/intro-now-platform-landing.html"
},
{
"title": "Con... | # Translation job status in Localization Workspace
Keep up to date with the latest status of translation requests directly from the Localization Workspace Home screen.
Localization Workspace extends and builds upon Localization Framework. The state of translation requests in Localization Workspace corresponds to Loca... | ---
title: Translation job status in Localization Workspace
description: Keep up to date with the latest status of translation requests directly
from the Localization Workspace Home screen.
keywords: []
breadcrumbs:
- 'Administer the ServiceNow AI Platform '
- Configure core features
- Translation and localization
-... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/localization-workspace/reference/lw-localizable-content.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/localization-workspace/reference/lw-localizable-content.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/localization-workspace/reference/lw-localizable-content.html | zurich | Types of Localizable content in Localization Workspace | Localization Workspace automatically collects translatable content from across your instance and displays the content in a categorized list. You can select specific documents from the list to include in your translation request. One translation request can contain multiple content types. | [] | [
"Administer the ServiceNow AI Platform ",
"Configure core features",
"Translation and localization",
"Localization Workspace",
"Localization Workspace reference"
] | <article class="hascomments" data-page="bundle:zurich-platform-administration/enus/administer/localization-workspace/reference/lw-localizable-content.html" id="bundle:zurich-platform-administration/enus/administer/localization-workspace/reference/lw-localizable-content.html"><body id="lw-localizable-content"><main role... | {
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{
"title": "Administer the ServiceNow AI Platform ",
"topic_id": "administer/general/concept/intro-now-platform-landing.html"
},
{
"title": "Con... | # Types of Localizable content in Localization Workspace
Localization Workspace automatically collects translatable content from across your instance and displays the content in a categorized list. You can select specific documents from the list to include in your translation
request. One translation request can conta... | ---
title: Types of Localizable content in Localization Workspace
description: Localization Workspace automatically collects translatable content from
across your instance and displays the content in a categorized list. You can select
specific documents from the list to include in your translation request. One tran... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/localization-workspace/task/lw-confirm-access-settings-table.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/localization-workspace/task/lw-confirm-access-settings-table.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/localization-workspace/task/lw-confirm-access-settings-table.html | zurich | Confirm access to Settings table | As part of the configuration for Localization Workspace in the Yokohama release, confirm access to the Settings table of Localization Framework. | [] | [
"Administer the ServiceNow AI Platform ",
"Configure core features",
"Translation and localization",
"Localization Workspace",
"Configuring Localization Workspace"
] | <article class="hascomments" data-page="bundle:zurich-platform-administration/enus/administer/localization-workspace/task/lw-confirm-access-settings-table.html" id="bundle:zurich-platform-administration/enus/administer/localization-workspace/task/lw-confirm-access-settings-table.html"><body id="lw-confirm-access-settin... | {
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{
"title": "Administer the ServiceNow AI Platform ",
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},
{
"title": "Con... | # Confirm access to Settings table
As part of the configuration for Localization Workspace in the Yokohama release, confirm access to the Settings table of Localization Framework.
## Before you begin
Localization Framework must be installed. It is included with Localization Workspace if not already installed.
Role ... | ---
title: Confirm access to Settings table
description: As part of the configuration for Localization Workspace in the Yokohama
release, confirm access to the Settings table of Localization Framework.
keywords: []
breadcrumbs:
- 'Administer the ServiceNow AI Platform '
- Configure core features
- Translation and lo... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/localization-workspace/task/lw-cross-scope-privilege.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/localization-workspace/task/lw-cross-scope-privilege.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/localization-workspace/task/lw-cross-scope-privilege.html | zurich | Cross-scope privileges for Localization Workspace | After you create custom translation artifacts, set cross-scope privileges so that your artifacts can be accessed from Localization Workspace. | [] | [
"Administer the ServiceNow AI Platform ",
"Configure core features",
"Translation and localization",
"Localization Workspace",
"Configuring Localization Workspace"
] | <article class="hascomments" data-page="bundle:zurich-platform-administration/enus/administer/localization-workspace/task/lw-cross-scope-privilege.html" id="bundle:zurich-platform-administration/enus/administer/localization-workspace/task/lw-cross-scope-privilege.html"><body id="lw-cross-scope-privilege"><main role="ma... | {
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{
"title": "Administer the ServiceNow AI Platform ",
"topic_id": "administer/general/concept/intro-now-platform-landing.html"
},
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"title": "Con... | # Cross-scope privileges for Localization Workspace
After you create custom translation artifacts, set cross-scope privileges so that your artifacts can be accessed from Localization Workspace.
## Before you begin
* Ensure that your custom artifact has a processor script which includes a method named getTranslatable... | ---
title: Cross-scope privileges for Localization Workspace
description: After you create custom translation artifacts, set cross-scope privileges
so that your artifacts can be accessed from Localization Workspace.
keywords: []
breadcrumbs:
- 'Administer the ServiceNow AI Platform '
- Configure core features
- Tran... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/managing-data/concept/data-management-overview.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/managing-data/concept/data-management-overview.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/managing-data/concept/data-management-overview.html | zurich | Data Management overview | View a summary of your data usage and manage the growth of data on your instance. | [] | [
"Administer the ServiceNow AI Platform ",
"Configure core features",
"Tables and data",
"Data Management",
"Analyzing data usage on your instance"
] | <article class="hascomments" data-page="bundle:zurich-platform-administration/enus/administer/managing-data/concept/data-management-overview.html" id="bundle:zurich-platform-administration/enus/administer/managing-data/concept/data-management-overview.html"><body id="data-management-overview"><main role="main"><article... | {
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{
"title": "Administer the ServiceNow AI Platform ",
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},
{
"title": "Con... | # Data Management overview
View a summary of your data usage and manage the growth of data on your instance.
## Key benefits
* View a summary of primary storage used on your instance and monitor data usage over time.
* Determine which tables are consuming the most amount of storage on your instance.
* Manage the gro... | ---
title: Data Management overview
description: View a summary of your data usage and manage the growth of data on your
instance.
keywords: []
breadcrumbs:
- 'Administer the ServiceNow AI Platform '
- Configure core features
- Tables and data
- Data Management
- Analyzing data usage on your instance
---
# Data Man... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/managing-data/concept/data-management-rule-activities.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/managing-data/concept/data-management-rule-activities.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/managing-data/concept/data-management-rule-activities.html | zurich | Viewing rule activities | View a summary of records in the backlog and the execution history for a specific rule on the table in context. | [] | [
"Administer the ServiceNow AI Platform ",
"Configure core features",
"Tables and data",
"Data Management",
"Analyzing data usage on your instance"
] | <article class="hascomments" data-page="bundle:zurich-platform-administration/enus/administer/managing-data/concept/data-management-rule-activities.html" id="bundle:zurich-platform-administration/enus/administer/managing-data/concept/data-management-rule-activities.html"><body id="data-management-rule-activities"><main... | {
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{
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},
{
"title": "Con... | # Viewing rule activities
View a summary of records in the backlog and the execution history for a specific rule on the table in context.
## Key benefits
* View details for a specific data management rule.
* Track the backlog of records that meet the rule's conditions but haven't been processed yet.
* View a detaile... | ---
title: Viewing rule activities
description: View a summary of records in the backlog and the execution history for
a specific rule on the table in context.
keywords: []
breadcrumbs:
- 'Administer the ServiceNow AI Platform '
- Configure core features
- Tables and data
- Data Management
- Analyzing data usage on ... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/managing-data/concept/data-management-table-data.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/managing-data/concept/data-management-table-data.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/managing-data/concept/data-management-table-data.html | zurich | Viewing data usage by table | View a summary of data usage for an individual table. | [] | [
"Administer the ServiceNow AI Platform ",
"Configure core features",
"Tables and data",
"Data Management",
"Analyzing data usage on your instance"
] | <article class="hascomments" data-page="bundle:zurich-platform-administration/enus/administer/managing-data/concept/data-management-table-data.html" id="bundle:zurich-platform-administration/enus/administer/managing-data/concept/data-management-table-data.html"><body id="data-management-table-data"><main role="main"><a... | {
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{
"title": "Administer the ServiceNow AI Platform ",
"topic_id": "administer/general/concept/intro-now-platform-landing.html"
},
{
"title": "Con... | # Viewing data usage by table
View a summary of data usage for an individual table.
## Key benefits
* Analyze data usage at the table-level.
* Monitor data usage for a specific table over time.
* Access a comprehensive view of a table's impact on storage usage by checking the size and record count of driver tables a... | ---
title: Viewing data usage by table
description: View a summary of data usage for an individual table.
keywords: []
breadcrumbs:
- 'Administer the ServiceNow AI Platform '
- Configure core features
- Tables and data
- Data Management
- Analyzing data usage on your instance
---
# Viewing data usage by table
View a... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/managing-data/concept/data-management-table-rules.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/managing-data/concept/data-management-table-rules.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/managing-data/concept/data-management-table-rules.html | zurich | Viewing table rules | View a summary and execution history of the data management rules that have been created on a table. | [] | [
"Administer the ServiceNow AI Platform ",
"Configure core features",
"Tables and data",
"Data Management",
"Analyzing data usage on your instance"
] | <article class="hascomments" data-page="bundle:zurich-platform-administration/enus/administer/managing-data/concept/data-management-table-rules.html" id="bundle:zurich-platform-administration/enus/administer/managing-data/concept/data-management-table-rules.html"><body id="data-management-table-rules"><main role="main"... | {
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{
"title": "Con... | # Viewing table rules
View a summary and execution history of the data management rules that have been created on a table.
## Key benefits
* View the current number of active and inactive data management rules on the table.
* Track the backlog of records that meet the requirements of a data management rule but haven... | ---
title: Viewing table rules
description: View a summary and execution history of the data management rules that
have been created on a table.
keywords: []
breadcrumbs:
- 'Administer the ServiceNow AI Platform '
- Configure core features
- Tables and data
- Data Management
- Analyzing data usage on your instance
-... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/managing-data/concept/data-management-tables.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/managing-data/concept/data-management-tables.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/managing-data/concept/data-management-tables.html | zurich | Viewing all tables | View a list of all tables on your instance and the number of active data management rules configured on each table. | [] | [
"Administer the ServiceNow AI Platform ",
"Configure core features",
"Tables and data",
"Data Management",
"Analyzing data usage on your instance"
] | <article class="hascomments" data-page="bundle:zurich-platform-administration/enus/administer/managing-data/concept/data-management-tables.html" id="bundle:zurich-platform-administration/enus/administer/managing-data/concept/data-management-tables.html"><body id="data-management-tables"><main role="main"><article role=... | {
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{
"title": "Administer the ServiceNow AI Platform ",
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},
{
"title": "Con... | # Viewing all tables
View a list of all tables on your instance and the number of active data management rules configured on each table.
## Key benefits
* View tables on your instance in terms of size by checking the Table size (GB) column.
* Determine which tables have grown the most in size over the last thirty da... | ---
title: Viewing all tables
description: View a list of all tables on your instance and the number of active data
management rules configured on each table.
keywords: []
breadcrumbs:
- 'Administer the ServiceNow AI Platform '
- Configure core features
- Tables and data
- Data Management
- Analyzing data usage on y... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/managing-data/concept/exploring-instance-clone.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/managing-data/concept/exploring-instance-clone.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/managing-data/concept/exploring-instance-clone.html | zurich | Exploring Instance Clone | Explore how to use the Instance Clone application to copy everything in a database from one instance to another. | [
"Managing Data",
"Instance clone"
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"Administer the ServiceNow AI Platform ",
"Configure core features",
"Instance Clone"
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"title": "Con... | # Exploring Instance Clone
Explore how to use the Instance Clone application to copy everything in a database from one instance to another.
## Clone overview
## Clone terminology
Table 1. Terminology
| Field | Description |
| --- | --- |
| Source Instance | The original database where data is copied from. |
| Targe... | ---
title: Exploring Instance Clone
description: Explore how to use the Instance Clone application to copy everything
in a database from one instance to another.
keywords:
- Managing Data
- Instance clone
breadcrumbs:
- 'Administer the ServiceNow AI Platform '
- Configure core features
- Instance Clone
---
# Explor... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/managing-data/concept/viewing-data-usage.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/managing-data/concept/viewing-data-usage.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/managing-data/concept/viewing-data-usage.html | zurich | Analyzing data usage on your instance | View a summary of storage consumption and analyze data usage on your current instance over time in the Data Management Console. | [] | [
"Administer the ServiceNow AI Platform ",
"Configure core features",
"Tables and data",
"Data Management"
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"title": "Con... | # Analyzing data usage on your instance
View a summary of storage consumption and analyze data usage on your current instance over time in the Data Management Console.
## Overview of analyzing data usage
* Monitor cloud capacity in Subscription Management
View a summary of your cloud storage entitlements and tr... | ---
title: Analyzing data usage on your instance
description: View a summary of storage consumption and analyze data usage on your
current instance over time in the Data Management Console.
keywords: []
breadcrumbs:
- 'Administer the ServiceNow AI Platform '
- Configure core features
- Tables and data
- Data Managem... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/managing-data/task/activate-table-cleanup.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/managing-data/task/activate-table-cleanup.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/managing-data/task/activate-table-cleanup.html | zurich | Create a table cleanup rule | Define the criteria for deleting unwanted records in a table cleanup rule. | [] | [
"Administer the ServiceNow AI Platform ",
"Configure core features",
"Tables and data",
"Data Management",
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"Deleting older or unwanted records"
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"title": "Con... | # Create a table cleanup rule
Define the criteria for deleting unwanted records in a table cleanup rule.
## Before you begin
Role required: admin
## Procedure
1. Access the new Auto Flush form in one of the following ways.
| Option | Steps |
| --- | --- |
| Using the Data Management Console | 1. Navig... | ---
title: Create a table cleanup rule
description: Define the criteria for deleting unwanted records in a table cleanup
rule.
keywords: []
breadcrumbs:
- 'Administer the ServiceNow AI Platform '
- Configure core features
- Tables and data
- Data Management
- Managing the growth of data on your instance
- Deleting o... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/managing-data/task/modify-cloning-schedule.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/managing-data/task/modify-cloning-schedule.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/managing-data/task/modify-cloning-schedule.html | zurich | Cancel clone schedules | Scheduled clones aren't able to be modified, you must cancel scheduled clones and make a new clone schedule. | [] | [
"Administer the ServiceNow AI Platform ",
"Configure core features",
"Instance Clone",
"Using Instance Clone"
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"title": "Con... | # Cancel clone schedules
Scheduled clones aren't able to be modified, you must cancel scheduled clones and make a new clone schedule.
## Before you begin
Role required: clone\_admin
## About this task
This topic assumes that you have a cloning schedule that you want to modify.
## Procedure
1. Select Instance Clon... | ---
title: Cancel clone schedules
description: Scheduled clones aren't able to be modified, you must cancel scheduled
clones and make a new clone schedule.
keywords: []
breadcrumbs:
- 'Administer the ServiceNow AI Platform '
- Configure core features
- Instance Clone
- Using Instance Clone
---
# Cancel clone schedu... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/managing-data/task/roll-back-a-cac-clone.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/managing-data/task/roll-back-a-cac-clone.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/managing-data/task/roll-back-a-cac-clone.html | zurich | Roll back a clone | Roll back a clone to remove the latest cloning updates on a cloning target if a mistake was made or an error has occured. | [
"Customer feedback cloning"
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"Administer the ServiceNow AI Platform ",
"Configure core features",
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"Using Instance Clone"
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"title": "Con... | # Roll back a clone
Roll back a clone to remove the latest cloning updates on a cloning target if a mistake was made or an error has occured.
## Before you begin
Role required: clone\_admin
You can only roll back the latest cloning updates. Rollbacks must occur no more than 7 days after the cloning or 2 if instance... | ---
title: Roll back a clone
description: Roll back a clone to remove the latest cloning updates on a cloning target
if a mistake was made or an error has occured.
keywords:
- Customer feedback cloning
breadcrumbs:
- 'Administer the ServiceNow AI Platform '
- Configure core features
- Instance Clone
- Using Instance... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/managing-data/task/schedule-cloning.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/managing-data/task/schedule-cloning.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/managing-data/task/schedule-cloning.html | zurich | Schedule recurring clones | You can use Instance Clone to schedule recurring clones, which is the easiest way to keep your cloned instances up to date. | [
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"title": "Con... | # Schedule recurring clones
You can use Instance Clone to schedule recurring clones, which is the easiest way to keep your cloned instances up to date.
## Before you begin
Role required: clone\_admin
## About this task
Instead of manually cloning instances, you can schedule cloning that happens automatically. You c... | ---
title: Schedule recurring clones
description: You can use Instance Clone to schedule recurring clones, which is the
easiest way to keep your cloned instances up to date.
keywords:
- Repeat cloning
- Recurring cloning
- Automatic cloning
breadcrumbs:
- 'Administer the ServiceNow AI Platform '
- Configure core fea... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/managing-data/task/schedule-execute-job-delete-records.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/managing-data/task/schedule-execute-job-delete-records.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/managing-data/task/schedule-execute-job-delete-records.html | zurich | Schedule or execute a job to delete records | Schedule a date and time to execute a delete job or execute the job immediately. | [] | [
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"title": "Con... | # Schedule or execute a job to delete records
Schedule a date and time to execute a delete job or execute the job
immediately.
## Before you begin
Role required: admin
## About this task
Consider scheduling the delete job to run during non-business hours to minimize the potential performance impact on your users. ... | ---
title: Schedule or execute a job to delete records
description: Schedule a date and time to execute a delete job or execute the job immediately.
keywords: []
breadcrumbs:
- 'Administer the ServiceNow AI Platform '
- Configure core features
- Tables and data
- Data Management
- Deleting records safely
---
# Schedu... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/managing-data/task/t_StartAClone.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/managing-data/task/t_StartAClone.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/managing-data/task/t_StartAClone.html | zurich | Request a clone | Request a clone to copy data from a production instance to a non-production instance or to copy data between non-production instances. | [
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"title": "Con... | # Request a clone
Request a clone to copy data from a production instance to a non-production instance or to copy data between non-production instances.
## Before you begin
Role required: clone\_admin
Note: If the source instance purpose is DART (Data Access for Responsible Training) then the clone isn't enabled an... | ---
title: Request a clone
description: Request a clone to copy data from a production instance to a non-production
instance or to copy data between non-production instances.
keywords:
- Managing Data
- Instance clone
- start a clone
- Repeat cloning
- Schedule cloning
- Support-video
- system clone
- System Clone
- ... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/managing-data/task/t_ViewCloneHistory.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/managing-data/task/t_ViewCloneHistory.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/managing-data/task/t_ViewCloneHistory.html | zurich | View past clone activity | You can view the status and history of any instance clone request. | [
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"system clone",
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"view active clones"
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"title": "Con... | # View past clone activity
You can view the status and history of any instance clone request.
## Before you begin
Role required: clone\_admin
## About this task
The Instance Clone [clone\_instance] table stores records for all previously and
currently scheduled clones.
## Procedure
1. Navigate to All > Instance Cl... | ---
title: View past clone activity
description: You can view the status and history of any instance clone request.
keywords:
- Managing Data
- system clone
- System Clone
- view clone history
- view active clones
breadcrumbs:
- 'Administer the ServiceNow AI Platform '
- Configure core features
- Instance Clone
- Usin... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/managing-data/task/view-clone-status.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/managing-data/task/view-clone-status.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/managing-data/task/view-clone-status.html | zurich | View clone status | You can view the status of a clone to make sure the cloning process isn't stuck. | [
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"title": "Con... | # View clone status
You can view the status of a clone to make sure the cloning process isn't
stuck.
## Before you begin
Role required: clone\_admin Clone Duration: The duration of a clone depends on multiple
factors. The primary contributor to clone duration is the primary DB disk size of your source instance (the ... | ---
title: View clone status
description: You can view the status of a clone to make sure the cloning process isn't
stuck.
keywords:
- Clone status
breadcrumbs:
- 'Administer the ServiceNow AI Platform '
- Configure core features
- Instance Clone
- Using Instance Clone
---
# View clone status
You can view the stat... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/notification/concept/email-diagnostics-dashboard.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/notification/concept/email-diagnostics-dashboard.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/notification/concept/email-diagnostics-dashboard.html | zurich | Email diagnostics dashboard | The email diagnostics dashboards provide visibility in to email delivery metrics that can help in improving the email health by identifying errors and areas that need deeper investigation. | [] | [
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"title": "Con... | # Email diagnostics dashboard
The email diagnostics dashboards provide visibility in to email delivery metrics that can help in improving the email health by identifying errors and areas that need deeper investigation.
To access Email diagnostics dashboard, navigate to All > System Notification > Email > Email notifi... | ---
title: Email diagnostics dashboard
description: The email diagnostics dashboards provide visibility in to email delivery
metrics that can help in improving the email health by identifying errors and areas
that need deeper investigation.
keywords: []
breadcrumbs:
- 'Administer the ServiceNow AI Platform '
- Con... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/notification/reference/user-criteria-form-notifications.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/notification/reference/user-criteria-form-notifications.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/notification/reference/user-criteria-form-notifications.html | zurich | User criteria form | User criteria enables you to allow access to users based on role, department, group, location, or company. Administrators can control access by creating and applying user criteria. User criteria records define conditions that are evaluated against user records. When user | [] | [
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"title": "Con... | # User criteria form
User criteria enables you to allow access to users based on role, department, group, location, or company. Administrators can control access by creating and applying user criteria. User criteria records define conditions that
are evaluated against user records. When user criteria is defined, recor... | ---
title: User criteria form
description: User criteria enables you to allow access to users based on role, department,
group, location, or company. Administrators can control access by creating and applying
user criteria. User criteria records define conditions that are evaluated against
user records. When user... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/notification/task/configure-email-digest.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/notification/task/configure-email-digest.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/notification/task/configure-email-digest.html | zurich | Configure email digests | Use the Notification form to create or modify the content of an email digest for a notification. You can also disable the email digest for a notification so that it isn’t available in the notification preferences of your users. | [
"email digests",
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"title": "Con... | # Configure email digests
Use the Notification form to create or modify the content of an email digest for a notification. You can also disable the email digest for a notification so that it isn’t available in the notification preferences of your
users.
## Before you begin
Role required: admin
## About this task
Wh... | ---
title: Configure email digests
description: "Use the Notification form to create or modify the content of an email\
\ digest for a notification. You can also disable the email digest for a notification\
\ so that it isn\u2019t available in the notification preferences of your users."
keywords:
- email digests
-... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/notification/task/create-digest-intervals.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/notification/task/create-digest-intervals.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/notification/task/create-digest-intervals.html | zurich | Create or modify email digest intervals | Admins can create or modify the email digest intervals (length of time) during which activity for a selected notification is accumulated in an email digest. Users select a digest interval when they enable an email digest in their notification preferences. | [
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"title": "Con... | # Create or modify email digest intervals
Admins can create or modify the email digest intervals (length of time) during which
activity for a selected notification is accumulated in an email digest. Users select a
digest interval when they enable an email digest in their notification
preferences.
## Before you begin
... | ---
title: Create or modify email digest intervals
description: Admins can create or modify the email digest intervals (length of time)
during which activity for a selected notification is accumulated in an email digest.
Users select a digest interval when they enable an email digest in their notification
prefere... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/notification/task/create-notification-filter-configuration.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/notification/task/create-notification-filter-configuration.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/notification/task/create-notification-filter-configuration.html | zurich | Create notification filter configuration for notification preferences | Control the list of notifications that are displayed to the users under the advanced notification preferences page. This capability can help narrow down and show only relevant notifications based on user criteria. | [] | [
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"title": "Con... | # Create notification filter configuration for notification preferences
Control the list of notifications that are displayed to the users under the advanced notification preferences page. This capability can help narrow down and show only relevant notifications based on user criteria.
## Before you begin
Role requir... | ---
title: Create notification filter configuration for notification preferences
description: Control the list of notifications that are displayed to the users under
the advanced notification preferences page. This capability can help narrow down
and show only relevant notifications based on user criteria.
keywords... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/platform-performance/concept/api-metrics.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/platform-performance/concept/api-metrics.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/platform-performance/concept/api-metrics.html | zurich | Monitoring API performance | Monitor the performance of your integrations with the Application Insights API metrics graphs. You can monitor how these integrations are performing over time and how those APIs perform over time. | [] | [
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"title": "Mai... | # Monitoring API performance
Monitor the performance of your integrations with the Application Insights API metrics graphs. You can monitor how these integrations are performing over time and how those APIs perform over time.
Starting with the Zurich release, Application Insights is no longer deployed, enhanced, or s... | ---
title: Monitoring API performance
description: Monitor the performance of your integrations with the Application Insights
API metrics graphs. You can monitor how these integrations are performing over time
and how those APIs perform over time.
keywords: []
breadcrumbs:
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"title": "Mai... | # Solving slow patterns
You can identify, prioritize, and troubleshoot performance issues related to slow
patterns in your instance.
Starting with the Zurich release, Application Insights is no longer deployed, enhanced, or supported. It is recommended to evaluate the Impact Instance Observer product available with t... | ---
title: Solving slow patterns
description: You can identify, prioritize, and troubleshoot performance issues related
to slow patterns in your instance.
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"title": "Mai... | # Monitoring database performance through Application Insights
Maintain the health and performance of your database by monitoring the volume of
database transactions and average response time through Application Insights.
Starting with the Zurich release, Application Insights is no longer deployed, enhanced, or suppo... | ---
title: Monitoring database performance through Application Insights
description: Maintain the health and performance of your database by monitoring the
volume of database transactions and average response time through Application Insights.
keywords: []
breadcrumbs:
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https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/platform-performance/concept/overview-graphs-and-metrics.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/platform-performance/concept/overview-graphs-and-metrics.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/platform-performance/concept/overview-graphs-and-metrics.html | zurich | Application Insights overview graphs and metrics | The Application Insights overview graphs provide consolidated views of key metrics. | [] | [
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"title": "Mai... | # Application Insights overview graphs and metrics
The Application Insights overview graphs provide consolidated views of
key metrics.
Starting with the Zurich release, Application Insights is no longer deployed, enhanced, or supported. It is recommended to evaluate the Impact Instance Observer product available with... | ---
title: Application Insights overview graphs and metrics
description: The Application Insights overview graphs provide consolidated views of
key metrics.
keywords: []
breadcrumbs:
- 'Administer the ServiceNow AI Platform '
- Maintain and monitor
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- Monitoring platform performance
- ' Applic... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/platform-performance/reference/application-insights-roles.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/platform-performance/reference/application-insights-roles.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/platform-performance/reference/application-insights-roles.html | zurich | Application Insights roles | Application Insights is installed with these roles. | [] | [
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"title": "Mai... | # Application Insights roles
Application Insights is installed with these roles.
Starting with the Zurich release, Application Insights is no longer deployed, enhanced, or supported. It is recommended to evaluate the Impact Instance Observer product available with the ServiceNow Impact packages. Work with your Accoun... | ---
title: Application Insights roles
description: Application Insights is installed with these roles.
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# Application Insights roles
App... |
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"title": "Mai... | # Components installed with Application Insights
Several types of components are installed with the installation of the Application Insights application, including tables and user roles.
Starting with the Zurich release, Application Insights is no longer deployed, enhanced, or supported. It is recommended to evaluate... | ---
title: Components installed with Application Insights
description: Several types of components are installed with the installation of the
Application Insights application, including tables and user roles.
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- Maintain and monitor
- Platform perfo... |
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"title": "Mai... | # Configure Application Insights thresholds
Configure conditional thresholds to trigger an alert that notifies you when one or
more metrics, such as response time, is outside of the desired range.
## Before you begin
Role required: sn\_app\_insights.admin or admin
Starting with the Zurich release, Application Insig... | ---
title: Configure Application Insights thresholds
description: Configure conditional thresholds to trigger an alert that notifies you
when one or more metrics, such as response time, is outside of the desired range.
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breadcrumbs:
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https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/platform-performance/task/configure-api-metrics.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/platform-performance/task/configure-api-metrics.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/platform-performance/task/configure-api-metrics.html | zurich | Configure API metrics | Configure the API metrics feature in Application Insights to enable instance administrators to proactively monitor instance performance. | [] | [
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"title": "Mai... | # Configure API metrics
Configure the API metrics feature in Application Insights to enable instance administrators to proactively monitor instance performance.
## Before you begin
The API metrics tab shows up under Application Insights if the following conditions are met.
* The API metric com.glide.rest.analytics.... | ---
title: Configure API metrics
description: Configure the API metrics feature in Application Insights to enable instance
administrators to proactively monitor instance performance.
keywords: []
breadcrumbs:
- 'Administer the ServiceNow AI Platform '
- Maintain and monitor
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- Monitoring platfo... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/platform-performance/task/create-operational-toggle-level.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/platform-performance/task/create-operational-toggle-level.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/platform-performance/task/create-operational-toggle-level.html | zurich | Create an operational toggle level to define thresholds | Create operation toggle levels so that you can define the threshold limits that your application can function within. | [] | [
"Administer the ServiceNow AI Platform ",
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"title": "Mai... | # Create an operational toggle level to define thresholds
Create operation toggle levels so that you can define the threshold limits that your
application can function within.
## Before you begin
Role required: admin
## Procedure
1. Navigate to All > System Run Level > Operational Toggle Levels.
2. Select New.
3. ... | ---
title: Create an operational toggle level to define thresholds
description: Create operation toggle levels so that you can define the threshold limits
that your application can function within.
keywords: []
breadcrumbs:
- 'Administer the ServiceNow AI Platform '
- Maintain and monitor
- Platform performance
- Co... |
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"title": "Mai... | # Troubleshoot a scheduled job through Application Insights
Identify a scheduled job that is causing slow performance or running more often than
necessary through the Scheduled Jobs table.
## Before you begin
Role required: sn\_app\_insights.admin or admin
Starting with the Zurich release, Application Insights is n... | ---
title: Troubleshoot a scheduled job through Application Insights
description: Identify a scheduled job that is causing slow performance or running
more often than necessary through the Scheduled Jobs table.
keywords: []
breadcrumbs:
- 'Administer the ServiceNow AI Platform '
- Maintain and monitor
- Platform per... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/reference-pages/task/schedule-report.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/reference-pages/task/schedule-report.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/reference-pages/task/schedule-report.html | zurich | Automate generation and distribution of a report | Generate and distribute scheduled reports via email. | [
"scheduled report"
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"title": "Con... | # Automate generation and distribution of a report
Generate and distribute scheduled reports via email.
## Before you begin
Roles required: admin
A user with the report\_scheduler role can also create a scheduled report through a different navigation path. For more information, see Schedule emails of reports.
## A... | ---
title: Automate generation and distribution of a report
description: Generate and distribute scheduled reports via email.
keywords:
- scheduled report
breadcrumbs:
- 'Administer the ServiceNow AI Platform '
- Configure core features
- Time configuration
- Exploring time configuration
- System scheduler
- Scheduled... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/reference-pages/task/t_ScheduleAScriptExecution.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/reference-pages/task/t_ScheduleAScriptExecution.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/reference-pages/task/t_ScheduleAScriptExecution.html | zurich | Automatically run a script of your choosing | Schedule both conditional and non-conditional scripts. If Domain Separation is installed in the instance, you can also select, filter, sort, and schedule scripts based on their assigned domains. | [
"schedule script execution"
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"title": "Con... | # Automatically run a script of your choosing
Schedule both conditional and non-conditional scripts. If Domain Separation is
installed in the instance, you can also select, filter, sort, and schedule scripts based on
their assigned domains.
## Before you begin
Roles required: admin
## About this task
The following ... | ---
title: Automatically run a script of your choosing
description: Schedule both conditional and non-conditional scripts. If Domain Separation
is installed in the instance, you can also select, filter, sort, and schedule scripts
based on their assigned domains.
keywords:
- schedule script execution
breadcrumbs:
- ... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/reference-pages/task/t_ScheduleTheGenerationOfAnEntity.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/reference-pages/task/t_ScheduleTheGenerationOfAnEntity.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/reference-pages/task/t_ScheduleTheGenerationOfAnEntity.html | zurich | Automatically generate something from a template | Schedule the generation of entities, which include changes, incidents, and CIs. | [
"entity generation"
] | [
"Administer the ServiceNow AI Platform ",
"Configure core features",
"Time configuration",
"Exploring time configuration",
"System scheduler",
"Scheduled jobs",
"Create a scheduled job"
] | <article class="hascomments" data-page="bundle:zurich-platform-administration/enus/administer/reference-pages/task/t_ScheduleTheGenerationOfAnEntity.html" id="bundle:zurich-platform-administration/enus/administer/reference-pages/task/t_ScheduleTheGenerationOfAnEntity.html"><body id="t_ScheduleTheGenerationOfAnEntity"><... | {
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},
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"title": "Con... | # Automatically generate something from a template
Schedule the generation of entities, which include changes, incidents, and
CIs.
## Before you begin
Roles required: template\_scheduler
## Procedure
1. Navigate to Scheduled Entity Generations [sysauto\_template] table.
2. Select New.
3. Populate the following fiel... | ---
title: Automatically generate something from a template
description: Schedule the generation of entities, which include changes, incidents,
and CIs.
keywords:
- entity generation
breadcrumbs:
- 'Administer the ServiceNow AI Platform '
- Configure core features
- Time configuration
- Exploring time configuration
... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/subscription-management/concept/monitoring-wdf-capability-use.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/subscription-management/concept/monitoring-wdf-capability-use.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/subscription-management/concept/monitoring-wdf-capability-use.html | zurich | Monitoring Workflow Data Fabric capability usage with Subscription Management | You can monitor Workflow Data Fabric capability usage and the relative token use rate of each capability with Subscription Management. | [
"token ratio"
] | [
"Administer the ServiceNow AI Platform ",
"Get started",
"Subscription Management",
"Exploring Subscription Management",
"Viewing product subscription details in Subscription Management"
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"title": "Get... | # Monitoring Workflow Data Fabric capability usage with Subscription Management
You can monitor Workflow Data Fabric capability usage and the relative token use rate of each capability with Subscription Management.
## Overview of monitoring Workflow Data Fabric capability usage
Workflow Data Fabric subscriptions inc... | ---
title: Monitoring Workflow Data Fabric capability usage with Subscription Management
description: You can monitor Workflow Data Fabric capability usage and the relative
token use rate of each capability with Subscription Management.
keywords:
- token ratio
breadcrumbs:
- 'Administer the ServiceNow AI Platform '
... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/table-administration/concept/data-hierarchies.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/table-administration/concept/data-hierarchies.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/table-administration/concept/data-hierarchies.html | zurich | Building hierarchical queries | Simplify and build more efficient queries by leveraging hierarchical relationships in condition builder. | [] | [
"Administer the ServiceNow AI Platform ",
"Configure core features",
"Tables and data",
"Table administration"
] | <article class="hascomments" data-page="bundle:zurich-platform-administration/enus/administer/table-administration/concept/data-hierarchies.html" id="bundle:zurich-platform-administration/enus/administer/table-administration/concept/data-hierarchies.html"><body id="data-hierarchies"><main role="main"><article role="art... | {
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"title": "Con... | # Building hierarchical queries
Simplify and build more efficient queries by leveraging hierarchical relationships in condition builder.
## Key benefits
* Filter table data in condition builder based on a record hierarchy.
* Search through an entire hierarchy with a single condition.
* Streamline query building with... | ---
title: Building hierarchical queries
description: Simplify and build more efficient queries by leveraging hierarchical
relationships in condition builder.
keywords: []
breadcrumbs:
- 'Administer the ServiceNow AI Platform '
- Configure core features
- Tables and data
- Table administration
---
# Building hierar... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/table-administration/task/create-record-hierarchy.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/table-administration/task/create-record-hierarchy.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/table-administration/task/create-record-hierarchy.html | zurich | Create a record hierarchy | Build a record hierarchy between records in the same table. | [] | [
"Administer the ServiceNow AI Platform ",
"Configure core features",
"Tables and data",
"Table administration",
"Building hierarchical queries"
] | <article class="hascomments" data-page="bundle:zurich-platform-administration/enus/administer/table-administration/task/create-record-hierarchy.html" id="bundle:zurich-platform-administration/enus/administer/table-administration/task/create-record-hierarchy.html"><body id="create-record-hierarchy"><main role="main"><ar... | {
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"title": "Con... | # Create a record hierarchy
Build a record hierarchy between records in the same table.
## Before you begin
Role required: admin
## Procedure
1. Navigate to All > System Definition > Record Hierarchy.
2. Select New.
3. On the form, fill in the fields.
Table 1. Record hierarchy form
| Field | Description ... | ---
title: Create a record hierarchy
description: Build a record hierarchy between records in the same table.
keywords: []
breadcrumbs:
- 'Administer the ServiceNow AI Platform '
- Configure core features
- Tables and data
- Table administration
- Building hierarchical queries
---
# Create a record hierarchy
Build a... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/time/task/advanced-options-for-scheduled-jobs.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/time/task/advanced-options-for-scheduled-jobs.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/time/task/advanced-options-for-scheduled-jobs.html | zurich | Advanced options for scheduled jobs | Advanced scheduling options are available when configuring Scheduled Jobs in sysauto, offering greater flexibility in job planning and execution. You can configure jobs to start on a future date, end on a particular date, and define how the job should | [] | [
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"Configure core features",
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"Scheduled jobs"
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"title": "Con... | # Advanced options for scheduled jobs
Advanced scheduling options are available when configuring Scheduled Jobs in sysauto, offering greater flexibility in job planning and execution. You can configure jobs to start on a future date, end on a
particular date, and define how the job should repeat.
An Advanced check bo... | ---
title: Advanced options for scheduled jobs
description: Advanced scheduling options are available when configuring Scheduled
Jobs in sysauto, offering greater flexibility in job planning and execution. You
can configure jobs to start on a future date, end on a particular date, and define
how the job should
ke... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/time/task/customize-run-times-for-scheduled-jobs.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/time/task/customize-run-times-for-scheduled-jobs.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/time/task/customize-run-times-for-scheduled-jobs.html | zurich | Enable run types for scheduled job child tables | The run types; Day and Month in Year, Day in Week in Month in Year, and Week in Month, require the fields; Day, Month, and Year to be visible. Child tables which don’t display those fields can't create jobs with | [] | [
"Administer the ServiceNow AI Platform ",
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"Time configuration",
"Exploring time configuration",
"System scheduler",
"Scheduled jobs",
"Create a scheduled job"
] | <article class="hascomments" data-page="bundle:zurich-platform-administration/enus/administer/time/task/customize-run-times-for-scheduled-jobs.html" id="bundle:zurich-platform-administration/enus/administer/time/task/customize-run-times-for-scheduled-jobs.html"><body><main role="main"><article role="article" class="dit... | {
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"title": "Con... | # Enable run types for scheduled job child tables
The run types; Day and Month in Year, Day in Week in Month in Year, and Week in Month, require the fields; Day,
Month, and Year to be visible. Child tables which don’t display those fields can't create jobs with that run type selected.
## Before you begin
Identify th... | ---
title: Enable run types for scheduled job child tables
description: "The run types; Day and Month in Year, Day in Week in Month in Year,\
\ and Week in Month, require the fields; Day, Month, and Year to be visible. Child\
\ tables which don\u2019t display those fields can't create jobs with"
keywords: []
breadc... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/upgrade-management/concept/um-configure.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/upgrade-management/concept/um-configure.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/upgrade-management/concept/um-configure.html | zurich | Configuring Upgrade Management | Upgrade your production or sub-production instance effortlessly by following our guided steps. | [] | [
"Administer the ServiceNow AI Platform ",
"Upgrade",
"Upgrade Management"
] | <article class="hascomments" data-page="bundle:zurich-platform-administration/enus/administer/upgrade-management/concept/um-configure.html" id="bundle:zurich-platform-administration/enus/administer/upgrade-management/concept/um-configure.html"><body id="um-configure"><main role="main"><article role="article" class="dit... | {
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"title": "Upg... | # Configuring Upgrade Management
Upgrade your production or sub-production instance effortlessly by following our guided steps.
Note: It is recommended to clone the production instance to sub-production instance.
The following steps are in a nutshell to explain the overall configuration experience of Upgrade Managem... | ---
title: Configuring Upgrade Management
description: Upgrade your production or sub-production instance effortlessly by following
our guided steps.
keywords: []
breadcrumbs:
- 'Administer the ServiceNow AI Platform '
- Upgrade
- Upgrade Management
---
# Configuring Upgrade Management
Upgrade your production or s... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/upgrade-management/concept/um-explore.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/upgrade-management/concept/um-explore.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/upgrade-management/concept/um-explore.html | zurich | Exploring Upgrade Management | Utilize Upgrade Management to gain a comprehensive understanding of your upgrade process and make informed decisions. | [] | [
"Administer the ServiceNow AI Platform ",
"Upgrade",
"Upgrade Management"
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"title": "Upg... | # Exploring Upgrade Management
Utilize Upgrade Management to gain a comprehensive understanding of your upgrade process and make informed decisions.
## Upgrade Management overview
Upgrade Management is an application that provides the option to upgrade from the instance itself. When you request an upgrade, the insta... | ---
title: Exploring Upgrade Management
description: Utilize Upgrade Management to gain a comprehensive understanding of your
upgrade process and make informed decisions.
keywords: []
breadcrumbs:
- 'Administer the ServiceNow AI Platform '
- Upgrade
- Upgrade Management
---
# Exploring Upgrade Management
Utilize U... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/upgrade-management/concept/um-guided-tour.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/upgrade-management/concept/um-guided-tour.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/upgrade-management/concept/um-guided-tour.html | zurich | Guided upgrade | Upgrade your instance effortlessly with the guided process. | [] | [
"Administer the ServiceNow AI Platform ",
"Upgrade",
"Upgrade Management",
"Exploring Upgrade Management"
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"title": "Upg... | # Guided upgrade
Upgrade your instance effortlessly with the guided process.
To streamline your upgrade process, follow the guided setup steps outlined in Access guided upgrade on a non-production instance and Access guided upgrade on a production instance. Before you begin, ensure you’re logged in as an administrato... | ---
title: Guided upgrade
description: Upgrade your instance effortlessly with the guided process.
keywords: []
breadcrumbs:
- 'Administer the ServiceNow AI Platform '
- Upgrade
- Upgrade Management
- Exploring Upgrade Management
---
# Guided upgrade
Upgrade your instance effortlessly with the guided process.
To st... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/upgrade-management/concept/um-landing-page.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/upgrade-management/concept/um-landing-page.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/upgrade-management/concept/um-landing-page.html | zurich | Upgrade Management | Leverage ServiceNow Upgrade Management for a comprehensive and efficient upgrade experience. Streamline your upgrade process by accessing all necessary tools and insights from within the instance. | [] | [
"Administer the ServiceNow AI Platform ",
"Upgrade"
] | <article class="hascomments" data-page="bundle:zurich-platform-administration/enus/administer/upgrade-management/concept/um-landing-page.html" id="bundle:zurich-platform-administration/enus/administer/upgrade-management/concept/um-landing-page.html"><body id="um-landing-page"><main role="main"><article role="article" c... | {
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"title": "Upg... | # Upgrade Management
Leverage ServiceNow Upgrade Management for a comprehensive and efficient upgrade experience. Streamline your upgrade process by accessing all necessary tools and insights from within the instance.
## Get started
| ExploreLearn about Upgrade Management | Use Use the tools, relevant information, a... | ---
title: Upgrade Management
description: Leverage ServiceNow Upgrade Management for a comprehensive and efficient
upgrade experience. Streamline your upgrade process by accessing all necessary tools
and insights from within the instance.
keywords: []
breadcrumbs:
- 'Administer the ServiceNow AI Platform '
- Upgr... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/upgrade-management/reference/um-tools.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/upgrade-management/reference/um-tools.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/upgrade-management/reference/um-tools.html | zurich | Upgrade Management tools | Access all the necessary tools you might require for a seamless upgrade experience on your instance. | [] | [
"Administer the ServiceNow AI Platform ",
"Upgrade",
"Upgrade Management",
"Using Upgrade Management"
] | <article class="hascomments" data-page="bundle:zurich-platform-administration/enus/administer/upgrade-management/reference/um-tools.html" id="bundle:zurich-platform-administration/enus/administer/upgrade-management/reference/um-tools.html"><body id="um-tools"><main role="main"><article role="article" class="dita" id="u... | {
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"title": "Upg... | # Upgrade Management tools
Access all the necessary tools you might require for a seamless upgrade experience on your instance.
You can access the following tools from the Upgrade Management experience.
Note: The tools available in Upgrade Management are same for both sub-production and production instances.
| ---
title: Upgrade Management tools
description: Access all the necessary tools you might require for a seamless upgrade
experience on your instance.
keywords: []
breadcrumbs:
- 'Administer the ServiceNow AI Platform '
- Upgrade
- Upgrade Management
- Using Upgrade Management
---
# Upgrade Management tools
Access ... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/upgrade-management/task/um-guided-tour-implement-prod.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/upgrade-management/task/um-guided-tour-implement-prod.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/upgrade-management/task/um-guided-tour-implement-prod.html | zurich | Access guided upgrade on a production instance | Follow the guided upgrade steps to experience the seamless upgrade on your production instance. | [] | [
"Administer the ServiceNow AI Platform ",
"Upgrade",
"Upgrade Management",
"Configuring Upgrade Management"
] | <article class="hascomments" data-page="bundle:zurich-platform-administration/enus/administer/upgrade-management/task/um-guided-tour-implement-prod.html" id="bundle:zurich-platform-administration/enus/administer/upgrade-management/task/um-guided-tour-implement-prod.html"><body id="um-guided-tour-implement-prod"><main r... | {
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"title": "Upg... | # Access guided upgrade on a production instance
Follow the guided upgrade steps to experience the seamless upgrade on your production instance.
## Before you begin
Role required: admin
## Procedure
1. Access Upgrade Management in one of the following ways.
| Option | Navigation |
| --- | --- |
| Usin... | ---
title: Access guided upgrade on a production instance
description: Follow the guided upgrade steps to experience the seamless upgrade on
your production instance.
keywords: []
breadcrumbs:
- 'Administer the ServiceNow AI Platform '
- Upgrade
- Upgrade Management
- Configuring Upgrade Management
---
# Access gui... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/upgrade-management/task/um-implement-instance-upgrade-prod.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/upgrade-management/task/um-implement-instance-upgrade-prod.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/upgrade-management/task/um-implement-instance-upgrade-prod.html | zurich | Implement instance upgrade activities on a prod instance | Implement the instance upgrade tasks for a successful upgrade on your prod instance. | [] | [
"Administer the ServiceNow AI Platform ",
"Upgrade",
"Upgrade Management",
"Configuring Upgrade Management",
"Access guided upgrade on a production instance"
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"title": "Upg... | # Implement instance upgrade activities on a prod instance
Implement the instance upgrade tasks for a successful upgrade on your prod instance.
## Before you begin
Note: You will be able to perform the Instance upgrade tasks only after completing the pre-upgrade tasks.Role required: admin
## Procedure
1. Upgrade y... | ---
title: Implement instance upgrade activities on a prod instance
description: Implement the instance upgrade tasks for a successful upgrade on your
prod instance.
keywords: []
breadcrumbs:
- 'Administer the ServiceNow AI Platform '
- Upgrade
- Upgrade Management
- Configuring Upgrade Management
- Access guided up... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/upgrade-management/task/um-post-upgrade-activities.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/upgrade-management/task/um-post-upgrade-activities.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/upgrade-management/task/um-post-upgrade-activities.html | zurich | Implement post-upgrade activities on a non-prod instance | Implement the post-upgrade tasks for a successful upgrade completion on your instance. | [] | [
"Administer the ServiceNow AI Platform ",
"Upgrade",
"Upgrade Management",
"Configuring Upgrade Management",
"Access guided upgrade on a non-production instance"
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"title": "Upg... | # Implement post-upgrade activities on a non-prod instance
Implement the post-upgrade tasks for a successful upgrade completion on your instance.
## Before you begin
Note: You will be able to perform the post-upgrade tasks only after completing the pre-upgrade and instance upgrade tasks.Role required: admin
## Proc... | ---
title: Implement post-upgrade activities on a non-prod instance
description: Implement the post-upgrade tasks for a successful upgrade completion
on your instance.
keywords: []
breadcrumbs:
- 'Administer the ServiceNow AI Platform '
- Upgrade
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"title": "Upg... | # Implement post-upgrade activities on a prod instance
Implement the post-upgrade tasks for a successful upgrade completion on your production instance.
## Before you begin
Note: You will be able to perform the post-upgrade tasks only after completing the pre-upgrade and instance upgrade tasks.Role required: admin
... | ---
title: Implement post-upgrade activities on a prod instance
description: Implement the post-upgrade tasks for a successful upgrade completion
on your production instance.
keywords: []
breadcrumbs:
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https://www.servicenow.com/docs/en-US/bundle/zurich-platform-administration/page/administer/upgrade-management/task/um-pre-upgrade-activities.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-administration/page/administer/upgrade-management/task/um-pre-upgrade-activities.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-administration | administer/upgrade-management/task/um-pre-upgrade-activities.html | zurich | Implement pre-upgrade activities on a non-prod instance | Complete the pre-upgrade tasks for a successful upgrade experience on your instance. | [] | [
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Complete the pre-upgrade tasks for a successful upgrade experience on your instance.
## Before you begin
Note: For each step, you will have the option to either skip the step or mark complete and only then move to the next guided upgrade step.
Role required:... | ---
title: Implement pre-upgrade activities on a non-prod instance
description: Complete the pre-upgrade tasks for a successful upgrade experience on
your instance.
keywords: []
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Complete the pre-upgrade tasks for a successful upgrade experience on your production instance.
## Before you begin
Note: For each step, you will have the option to either skip the step or mark complete and only then move to the next guided upgrade step.
Role re... | ---
title: Implement pre-upgrade activities on a prod instance
description: Complete the pre-upgrade tasks for a successful upgrade experience on
your production instance.
keywords: []
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https://www.servicenow.com/docs/en-US/bundle/zurich-platform-security/page/administer/code-signing/concept/code-signing-certificates.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-security/page/administer/code-signing/concept/code-signing-certificates.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-security | administer/code-signing/concept/code-signing-certificates.html | zurich | Key Pair and Certificates | The Key Pair and Certificates dashboard displays details about the cryptographic keys and digital certificates used for Code Signing. It includes information such as key type, certificate issuer, expiration date, and validity status. Use this dashboard to manage code signing | [] | [
"Platform Security",
"Code Signing",
"Code Signing Health and Status Dashboard"
] | <article class="hascomments" data-page="bundle:zurich-platform-security/enus/administer/code-signing/concept/code-signing-certificates.html" id="bundle:zurich-platform-security/enus/administer/code-signing/concept/code-signing-certificates.html"><body id="code-signing-certificates"><main role="main"><article role="arti... | {
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"title": "Code Signing",
"topic_id": ... | # Key Pair and Certificates
The Key Pair and Certificates dashboard displays details about the cryptographic keys and digital certificates used for Code Signing. It includes information such as key type, certificate issuer, expiration date, and validity status. Use this dashboard to manage code signing certificate cre... | ---
title: Key Pair and Certificates
description: The Key Pair and Certificates dashboard displays details about the cryptographic
keys and digital certificates used for Code Signing. It includes information such
as key type, certificate issuer, expiration date, and validity status. Use this
dashboard to manage c... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-security/page/administer/code-signing/concept/code-signing-configuration.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-security/page/administer/code-signing/concept/code-signing-configuration.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-security | administer/code-signing/concept/code-signing-configuration.html | zurich | Code Signing Configuration | The Code Signing Configuration dashboard displays the system properties and key settings that control Code Signing in your environment, including flags and enforcement policies. These settings enable features, enforce signature validation, and define trusted sources. | [] | [
"Platform Security",
"Code Signing",
"Code Signing Health and Status Dashboard"
] | <article class="hascomments" data-page="bundle:zurich-platform-security/enus/administer/code-signing/concept/code-signing-configuration.html" id="bundle:zurich-platform-security/enus/administer/code-signing/concept/code-signing-configuration.html"><body id="code-signing-configuration"><main role="main"><article role="a... | {
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"title": "Code Signing",
"topic_id": ... | # Code Signing Configuration
The Code Signing Configuration dashboard displays the system properties and key settings that control Code Signing in your environment, including flags and enforcement policies. These settings enable features, enforce signature validation, and define trusted sources.
The Code Signing Conf... | ---
title: Code Signing Configuration
description: The Code Signing Configuration dashboard displays the system properties
and key settings that control Code Signing in your environment, including flags
and enforcement policies. These settings enable features, enforce signature validation,
and define trusted sour... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-security/page/administer/code-signing/concept/code-signing-health-and-status-dashboard.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-security/page/administer/code-signing/concept/code-signing-health-and-status-dashboard.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-security | administer/code-signing/concept/code-signing-health-and-status-dashboard.html | zurich | Code Signing Health and Status Dashboard | The Code Signing Health and Status dashboard provides a centralized, user-friendly view of your Code Signing environment's health and configuration. Use it to identify issues, verify configuration accuracy, and support secure, uninterrupted code-signing operations. | [] | [
"Platform Security",
"Code Signing"
] | <article class="hascomments" data-page="bundle:zurich-platform-security/enus/administer/code-signing/concept/code-signing-health-and-status-dashboard.html" id="bundle:zurich-platform-security/enus/administer/code-signing/concept/code-signing-health-and-status-dashboard.html"><body id="code-signing-health-and-status-das... | {
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"title": "Code Signing",
"topic_id": ... | # Code Signing Health and Status Dashboard
The Code Signing Health and Status dashboard provides a centralized, user-friendly view of your Code Signing environment's health and configuration. Use it to identify issues, verify configuration accuracy, and support secure, uninterrupted code-signing operations.
The Code ... | ---
title: Code Signing Health and Status Dashboard
description: The Code Signing Health and Status dashboard provides a centralized,
user-friendly view of your Code Signing environment's health and configuration.
Use it to identify issues, verify configuration accuracy, and support secure, uninterrupted
code-sig... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-security/page/administer/code-signing/concept/code-signing-mid-server-configuration.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-security/page/administer/code-signing/concept/code-signing-mid-server-configuration.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-security | administer/code-signing/concept/code-signing-mid-server-configuration.html | zurich | Code Signing MID Server Configuration | Manage and configure the trust relationships and certificate settings for MID Servers. | [] | [
"Platform Security",
"Code Signing",
"Code Signing Health and Status Dashboard"
] | <article class="hascomments" data-page="bundle:zurich-platform-security/enus/administer/code-signing/concept/code-signing-mid-server-configuration.html" id="bundle:zurich-platform-security/enus/administer/code-signing/concept/code-signing-mid-server-configuration.html"><body id="code-signing-mid-server-configuration"><... | {
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"title": "Code Signing",
"topic_id": ... | # Code Signing MID Server Configuration
Manage and configure the trust relationships and certificate settings for MID Servers.
The Code Signing MID Server Configuration dashboard displays the following reports:
Table 1. Code Signing MID Server Configuration
| Title | Type | Description |
| --- | --- | --- |
| MID Se... | ---
title: Code Signing MID Server Configuration
description: Manage and configure the trust relationships and certificate settings
for MID Servers.
keywords: []
breadcrumbs:
- Platform Security
- Code Signing
- Code Signing Health and Status Dashboard
---
# Code Signing MID Server Configuration
Manage and configur... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-security/page/administer/code-signing/concept/overview.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-security/page/administer/code-signing/concept/overview.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-security | administer/code-signing/concept/overview.html | zurich | Overview Dashboard | The Overview dashboard provides a centralized view of your Code Signing environment, offering real-time insights into key components and their status. | [] | [
"Platform Security",
"Code Signing",
"Code Signing Health and Status Dashboard"
] | <article class="hascomments" data-page="bundle:zurich-platform-security/enus/administer/code-signing/concept/overview.html" id="bundle:zurich-platform-security/enus/administer/code-signing/concept/overview.html"><body id="overview"><main role="main"><article role="article" class="dita" id="overview" aria-labelledby="ti... | {
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"title": "Code Signing",
"topic_id": ... | # Overview Dashboard
The Overview dashboard provides a centralized view of your Code Signing environment, offering real-time insights into key components and their status.
The Overview dashboard displays the following reports:
Table 1. Overview Dashboard
| Title | Type | Description |
| --- | --- | --- |
| Enterpris... | ---
title: Overview Dashboard
description: The Overview dashboard provides a centralized view of your Code Signing
environment, offering real-time insights into key components and their status.
keywords: []
breadcrumbs:
- Platform Security
- Code Signing
- Code Signing Health and Status Dashboard
---
# Overview Dash... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-security/page/administer/code-signing/concept/signature-verification-status.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-security/page/administer/code-signing/concept/signature-verification-status.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-security | administer/code-signing/concept/signature-verification-status.html | zurich | Signature Verification Status | View the status of valid, invalid, and orphan signatures across different applications to assess code signing coverage. Use this information to identify areas that may require additional attention or action. | [] | [
"Platform Security",
"Code Signing",
"Code Signing Health and Status Dashboard"
] | <article class="hascomments" data-page="bundle:zurich-platform-security/enus/administer/code-signing/concept/signature-verification-status.html" id="bundle:zurich-platform-security/enus/administer/code-signing/concept/signature-verification-status.html"><body id="signature-verification-status"><main role="main"><articl... | {
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"title": "Code Signing",
"topic_id": ... | # Signature Verification Status
View the status of valid, invalid, and orphan signatures across different applications to assess code signing coverage. Use this information to identify areas that may require additional attention or action.
The Signature Verification Status dashboard displays the following reports:
T... | ---
title: Signature Verification Status
description: View the status of valid, invalid, and orphan signatures across different
applications to assess code signing coverage. Use this information to identify areas
that may require additional attention or action.
keywords: []
breadcrumbs:
- Platform Security
- Code S... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-security/page/administer/company-and-domain-separation/concept/domain-job-manger.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-security/page/administer/company-and-domain-separation/concept/domain-job-manger.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-security | administer/company-and-domain-separation/concept/domain-job-manger.html | zurich | Domain Job Management | Queue multiple Domain Separation updates sequentially into a single background job using the Domain Job Manager. | [] | [
"Access Management",
"Domain separation for service providers",
"Domain separation setup and administration"
] | <article class="hascomments" data-page="bundle:zurich-platform-security/enus/administer/company-and-domain-separation/concept/domain-job-manger.html" id="bundle:zurich-platform-security/enus/administer/company-and-domain-separation/concept/domain-job-manger.html"><body id="domain-job-manger"><main role="main"><article ... | {
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{
"title": "Access Management",
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"title": "Domain separation for serv... | # Domain Job Management
Queue multiple Domain Separation updates sequentially into a single background job using the Domain Job Manager.
When a Domain record is modified such as reparenting or a change in hierarchy, by default, a job executes to fix all the records in domain separated tables. You can control when thi... | ---
title: Domain Job Management
description: Queue multiple Domain Separation updates sequentially into a single background
job using the Domain Job Manager.
keywords: []
breadcrumbs:
- Access Management
- Domain separation for service providers
- Domain separation setup and administration
---
# Domain Job Manageme... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-security/page/administer/company-and-domain-separation/task/delete-by-domain.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-security/page/administer/company-and-domain-separation/task/delete-by-domain.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-security | administer/company-and-domain-separation/task/delete-by-domain.html | zurich | Delete by domain | Clean up inactive leaf level domains in the domain hierarchy with a controlled and automated tool. | [] | [
"Access Management",
"Domain separation for service providers",
"Domain separation setup and administration"
] | <article class="hascomments" data-page="bundle:zurich-platform-security/enus/administer/company-and-domain-separation/task/delete-by-domain.html" id="bundle:zurich-platform-security/enus/administer/company-and-domain-separation/task/delete-by-domain.html"><body id="delete-by-domain"><main role="main"><article role="art... | {
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"title": "Domain separation for serv... | # Delete by domain
Clean up inactive leaf level domains in the domain hierarchy with a controlled and automated tool.
## Before you begin
Role required: domain separation admin
## Procedure
1. All > Domain Admin > Cleanup Queue
2. Select the Prepare For Cleanup button.
3. Select the domains to queue for deletion.
... | ---
title: Delete by domain
description: Clean up inactive leaf level domains in the domain hierarchy with a controlled
and automated tool.
keywords: []
breadcrumbs:
- Access Management
- Domain separation for service providers
- Domain separation setup and administration
---
# Delete by domain
Clean up inactive le... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-security/page/administer/contextual-security/concept/access-control-rules.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-security/page/administer/contextual-security/concept/access-control-rules.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-security | administer/contextual-security/concept/access-control-rules.html | zurich | Access Control List Rules | Rules for access control lists (ACLs) restrict access to data by requiring users to pass a set of requirements before they can interact with it. | [] | [
"Access Management"
] | <article class="hascomments" data-page="bundle:zurich-platform-security/enus/administer/contextual-security/concept/access-control-rules.html" id="bundle:zurich-platform-security/enus/administer/contextual-security/concept/access-control-rules.html"><body id="access-control-rules"><main role="main"><article role="artic... | {
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{
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"breadcrumbs_html": "<a href=\"https://ser... | # Access Control List Rules
Rules for access control lists (ACLs) restrict access to data by requiring users to pass a set of requirements before they can interact with it.
| Explore ACLsLearn about Access Control Lists(ACLs). | Configure ACLs Configure ACLs. |
| --- | --- |
| Contextual Security Manager Learn abou... | ---
title: Access Control List Rules
description: Rules for access control lists (ACLs) restrict access to data by requiring
users to pass a set of requirements before they can interact with it.
keywords: []
breadcrumbs:
- Access Management
---
# Access Control List Rules
Rules for access control lists (ACLs) restr... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-security/page/administer/contextual-security/concept/allow-acl.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-security/page/administer/contextual-security/concept/allow-acl.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-security | administer/contextual-security/concept/allow-acl.html | zurich | Allow ACL | Learn about Allow ACLs (access control lists). | [] | [
"Access Management",
"Access Control List Rules",
"Configuring an ACL rule"
] | <article class="hascomments" data-page="bundle:zurich-platform-security/enus/administer/contextual-security/concept/allow-acl.html" id="bundle:zurich-platform-security/enus/administer/contextual-security/concept/allow-acl.html"><body id="allow-acl"><main role="main"><article role="article" class="dita" id="allow-acl" a... | {
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"title": "Access Control List Rules"... | # Allow ACL
Learn about Allow ACLs (access control lists).
Allow ACLs are designed to grant access to resources by default unless a specific rule denies it. This is the opposite of a "Deny-Unless" model.
| ---
title: Allow ACL
description: Learn about Allow ACLs (access control lists).
keywords: []
breadcrumbs:
- Access Management
- Access Control List Rules
- Configuring an ACL rule
---
# Allow ACL
Learn about Allow ACLs (access control lists).
Allow ACLs are designed to grant access to resources by default unless a ... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-security/page/administer/contextual-security/concept/datatype-acl.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-security/page/administer/contextual-security/concept/datatype-acl.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-security | administer/contextual-security/concept/datatype-acl.html | zurich | Datatype ACL | The datatype ACL enables you to write ACL rules that apply to all fields of a specific type. | [] | [
"Access Management",
"Access Control List Rules",
"Exploring Access Control Lists",
"ACL rule types"
] | <article class="hascomments" data-page="bundle:zurich-platform-security/enus/administer/contextual-security/concept/datatype-acl.html" id="bundle:zurich-platform-security/enus/administer/contextual-security/concept/datatype-acl.html"><body id="datatype-acl"><main role="main"><article role="article" class="dita" id="dat... | {
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{
"title": "Access Management",
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"title": "Access Control List Rules"... | # Datatype ACL
The datatype ACL enables you to write ACL rules that apply to all fields of a specific type.
Datatype ACLs provide a targetted approach to access controls by restricting table fields based on data type. This allows for broader security constraints than wildcard(*) ACLs. The syntax for datatype ACLs fol... | ---
title: Datatype ACL
description: The datatype ACL enables you to write ACL rules that apply to all fields
of a specific type.
keywords: []
breadcrumbs:
- Access Management
- Access Control List Rules
- Exploring Access Control Lists
- ACL rule types
---
# Datatype ACL
The datatype ACL enables you to write ACL r... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-security/page/administer/contextual-security/concept/machine-identity-access-controls.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-security/page/administer/contextual-security/concept/machine-identity-access-controls.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-security | administer/contextual-security/concept/machine-identity-access-controls.html | zurich | Machine identity access controls | Define and enforce granular access control policies on specific resources for integration users. | [] | [
"Access Management"
] | <article class="hascomments" data-page="bundle:zurich-platform-security/enus/administer/contextual-security/concept/machine-identity-access-controls.html" id="bundle:zurich-platform-security/enus/administer/contextual-security/concept/machine-identity-access-controls.html"><body id="machine-identity-access-controls"><m... | {
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"breadcrumbs_html": "<a href=\"https://ser... | # Machine identity access controls
Define and enforce granular access control policies on specific resources for integration
users.
Machine identity access controls enable administrators to create granular access control policies for integration users. This additional layer of security allows admins to specify the ex... | ---
title: Machine identity access controls
description: Define and enforce granular access control policies on specific resources
for integration users.
keywords: []
breadcrumbs:
- Access Management
---
# Machine identity access controls
Define and enforce granular access control policies on specific resources for... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-security/page/administer/contextual-security/concept/related-record-access.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-security/page/administer/contextual-security/concept/related-record-access.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-security | administer/contextual-security/concept/related-record-access.html | zurich | Related record access | Related record access enable consistent control over what records users are able to access between related tables. | [] | [
"Access Management",
"Access Control List Rules",
"Configuring an ACL rule"
] | <article class="hascomments" data-page="bundle:zurich-platform-security/enus/administer/contextual-security/concept/related-record-access.html" id="bundle:zurich-platform-security/enus/administer/contextual-security/concept/related-record-access.html"><body id="related-record-access"><main role="main"><article role="ar... | {
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{
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"title": "Access Control List Rules"... | # Related record access
Related record access enable consistent control over what records users are able to access between related tables.
## Related record access details
Related record access enables you to configure access to related record, determining whether the related parent table's ACL should be enforced on... | ---
title: Related record access
description: Related record access enable consistent control over what records users
are able to access between related tables.
keywords: []
breadcrumbs:
- Access Management
- Access Control List Rules
- Configuring an ACL rule
---
# Related record access
Related record access enabl... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-security/page/administer/contextual-security/task/create-a-datatype-acl.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-security/page/administer/contextual-security/task/create-a-datatype-acl.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-security | administer/contextual-security/task/create-a-datatype-acl.html | zurich | Create a datatype ACL | Learn how to create a datatype ACL. | [] | [
"Access Management",
"Access Control List Rules",
"Exploring Access Control Lists",
"ACL rule types",
"Datatype ACL"
] | <article class="hascomments" data-page="bundle:zurich-platform-security/enus/administer/contextual-security/task/create-a-datatype-acl.html" id="bundle:zurich-platform-security/enus/administer/contextual-security/task/create-a-datatype-acl.html"><body id="create-a-datatype-acl"><main role="main"><article role="article"... | {
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"title": "Access Control List Rules"... | # Create a datatype ACL
Learn how to create a datatype ACL.
## Before you begin
Role required: admin
## Procedure
1. Navigate to All > System Security > Access Controls.
2. Select the New button.
3. Select the Change mode icon near the Name field
4. Enter your dataype in the form of `*.[User Datatype]` in the Name... | ---
title: Create a datatype ACL
description: Learn how to create a datatype ACL.
keywords: []
breadcrumbs:
- Access Management
- Access Control List Rules
- Exploring Access Control Lists
- ACL rule types
- Datatype ACL
---
# Create a datatype ACL
Learn how to create a datatype ACL.
## Before you begin
Role requir... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-security/page/administer/contextual-security/task/create-a-machine-identity-access-control.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-security/page/administer/contextual-security/task/create-a-machine-identity-access-control.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-security | administer/contextual-security/task/create-a-machine-identity-access-control.html | zurich | Create a machine identity access control | Enable administrators to define and enforce granular control for integration users by introducing User Access Profiles. This feature provides an additional layer of security and control, allowing admins to specify the exact resources (REST APIs and SOAP APIs) that an | [] | [
"Access Management",
"Machine identity access controls"
] | <article class="hascomments" data-page="bundle:zurich-platform-security/enus/administer/contextual-security/task/create-a-machine-identity-access-control.html" id="bundle:zurich-platform-security/enus/administer/contextual-security/task/create-a-machine-identity-access-control.html"><body id="create-a-machine-identity-... | {
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{
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"title": "Machine identity access co... | # Create a machine identity access control
Enable administrators to define and enforce granular control for integration users by introducing User Access Profiles. This feature provides an additional layer of security and control, allowing admins to specify the exact
resources (REST APIs and SOAP APIs) that an integrat... | ---
title: Create a machine identity access control
description: Enable administrators to define and enforce granular control for integration
users by introducing User Access Profiles. This feature provides an additional layer
of security and control, allowing admins to specify the exact resources (REST APIs
and ... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-security/page/administer/data-privacy-store/concept/real-time-anonymization.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-security/page/administer/data-privacy-store/concept/real-time-anonymization.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-security | administer/data-privacy-store/concept/real-time-anonymization.html | zurich | Real time anonymization | Use the real time anonymization(RTA) policy to anonymize data entries in real time. | [] | [
"Platform Privacy",
"Data Privacy",
"Data privacy"
] | <article class="hascomments" data-page="bundle:zurich-platform-security/enus/administer/data-privacy-store/concept/real-time-anonymization.html" id="bundle:zurich-platform-security/enus/administer/data-privacy-store/concept/real-time-anonymization.html"><body id="real-time-anonymization"><main role="main"><article role... | {
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"title": "Data Privacy",
"topic_id":... | # Real time anonymization
Use the real time anonymization(RTA) policy to anonymize data entries in real time.
## Real time anonymization Overview
Users create an RTA policy by selecting real time anonymization in the Anonymization Policies page, and then selecting the appropriate data channel. For example you can us... | ---
title: Real time anonymization
description: Use the real time anonymization(RTA) policy to anonymize data entries
in real time.
keywords: []
breadcrumbs:
- Platform Privacy
- Data Privacy
- Data privacy
---
# Real time anonymization
Use the real time anonymization(RTA) policy to anonymize data entries in real t... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-security/page/administer/encryption/concept/certificate-revocation.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-security/page/administer/encryption/concept/certificate-revocation.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-security | administer/encryption/concept/certificate-revocation.html | zurich | Quorum Controlled Certificate Revocation | The quorum-controlled certificate revocation for Code Signing certificates provides a secure mechanism for a Code Signing admin to revoke Code Signing certificates. The revocation process involves submitting a request that requires approval from multiple stakeholders. This workflow helps to prevent | [] | [
"Platform Security",
"Code Signing",
"Configuring Code Signing"
] | <article class="hascomments" data-page="bundle:zurich-platform-security/enus/administer/encryption/concept/certificate-revocation.html" id="bundle:zurich-platform-security/enus/administer/encryption/concept/certificate-revocation.html"><body id="certificate-revocation"><main role="main"><article role="article" class="d... | {
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"topic_id": ... | # Quorum Controlled Certificate Revocation
The quorum-controlled certificate revocation for Code Signing certificates provides a secure mechanism for a Code Signing admin to revoke Code Signing certificates. The revocation process involves submitting a request that requires approval from multiple stakeholders. This wo... | ---
title: Quorum Controlled Certificate Revocation
description: The quorum-controlled certificate revocation for Code Signing certificates
provides a secure mechanism for a Code Signing admin to revoke Code Signing certificates.
The revocation process involves submitting a request that requires approval from
mul... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-security/page/administer/encryption/concept/explore-kmf.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-security/page/administer/encryption/concept/explore-kmf.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-security | administer/encryption/concept/explore-kmf.html | zurich | Exploring the Key Management Framework | Learn about the components of the Key Management Framework (KMF), and how to use them to manage how cryptographic operations are performed on your instance. | [] | [
"Encryption",
"Key Management Framework"
] | <article class="hascomments" data-page="bundle:zurich-platform-security/enus/administer/encryption/concept/explore-kmf.html" id="bundle:zurich-platform-security/enus/administer/encryption/concept/explore-kmf.html"><body id="explore-kmf"><main role="main"><article role="article" class="dita" id="explore-kmf" aria-labell... | {
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"topic... | # Exploring the Key Management Framework
Learn about the components of the Key Management Framework (KMF), and how to use them to manage how cryptographic operations are performed on your instance.
## Components of the Key Management Framework
Key Management Framework consists of the following components.
#### Crypt... | ---
title: Exploring the Key Management Framework
description: Learn about the components of the Key Management Framework (KMF), and
how to use them to manage how cryptographic operations are performed on your instance.
keywords: []
breadcrumbs:
- Encryption
- Key Management Framework
---
# Exploring the Key Managem... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-security/page/administer/encryption/concept/using-column-level-encryption.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-security/page/administer/encryption/concept/using-column-level-encryption.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-security | administer/encryption/concept/using-column-level-encryption.html | zurich | Using Field Encryption | Use Field Encryption to manage access to encrypted data on your instances. | [] | [
"Encryption",
"Field Encryption"
] | <article class="hascomments" data-page="bundle:zurich-platform-security/enus/administer/encryption/concept/using-column-level-encryption.html" id="bundle:zurich-platform-security/enus/administer/encryption/concept/using-column-level-encryption.html"><body id="using-column-level-encryption"><main role="main"><article ro... | {
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"topic_id": "a... | # Using Field Encryption
Use Field Encryption to manage access to encrypted data on your instances.
There are two methods of encrypting field data:
* Single module - Permits data encryption using a single encryption module in a deterministic method.
* Multi module - Permits data encryption using multiple encryption ... | ---
title: Using Field Encryption
description: Use Field Encryption to manage access to encrypted data on your instances.
keywords: []
breadcrumbs:
- Encryption
- Field Encryption
---
# Using Field Encryption
Use Field Encryption to manage access to encrypted data on your instances.
There are two methods of encrypti... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-security/page/administer/encryption/concept/using-multiple-encryption-modules.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-security/page/administer/encryption/concept/using-multiple-encryption-modules.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-security | administer/encryption/concept/using-multiple-encryption-modules.html | zurich | Using multiple encryption modules | Multiple encryption modules enable data to be encrypted with more than one encryption module. If each module has its own access policy based on a role, for example, users with different roles can encrypt data on the same table but | [] | [
"Encryption",
"Field Encryption",
"Using Field Encryption"
] | <article class="hascomments" data-page="bundle:zurich-platform-security/enus/administer/encryption/concept/using-multiple-encryption-modules.html" id="bundle:zurich-platform-security/enus/administer/encryption/concept/using-multiple-encryption-modules.html"><body id="using-multiple-encryption-modules"><main role="main"... | {
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"topic_id": "a... | # Using multiple encryption modules
Multiple encryption modules enable data to be encrypted with more than one encryption module. If each module has its own access policy based on a role, for example, users with different roles can encrypt data on the same table
but used to help prevent them from viewing each other's ... | ---
title: Using multiple encryption modules
description: Multiple encryption modules enable data to be encrypted with more than
one encryption module. If each module has its own access policy based on a role,
for example, users with different roles can encrypt data on the same table but
keywords: []
breadcrumbs:
-... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-security/page/administer/encryption/task/assign-kmf-roles.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-security/page/administer/encryption/task/assign-kmf-roles.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-security | administer/encryption/task/assign-kmf-roles.html | zurich | Assign Key Management Framework roles | Administrators with the security_admin role can assign Key Management Framework (KMF) admins, who in turn can assign other Key Management Framework roles. | [] | [
"Encryption",
"Key Management Framework",
"Configuring the Key Management Framework"
] | <article class="hascomments" data-page="bundle:zurich-platform-security/enus/administer/encryption/task/assign-kmf-roles.html" id="bundle:zurich-platform-security/enus/administer/encryption/task/assign-kmf-roles.html"><body id="assign-kmf-roles"><main role="main"><article role="article" class="dita" id="assign-kmf-role... | {
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"title": "Key Management Framework",
"topic... | # Assign Key Management Framework roles
Administrators with the security\_admin role can assign Key Management Framework (KMF) admins, who in turn can assign other Key Management Framework roles.
## Before you begin
Role required: admin and security\_admin
You must elevate to the security\_admin role before assigni... | ---
title: Assign Key Management Framework roles
description: Administrators with the security_admin role can assign Key Management
Framework (KMF) admins, who in turn can assign other Key Management Framework roles.
keywords: []
breadcrumbs:
- Encryption
- Key Management Framework
- Configuring the Key Management Fr... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-security/page/administer/encryption/task/cerificate-revocation-approval.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-security/page/administer/encryption/task/cerificate-revocation-approval.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-security | administer/encryption/task/cerificate-revocation-approval.html | zurich | Approve certificate revocation | Review and approve certificate revocation requests from the email approval notifications that are sent to your registered email address. Review the approval notification and select the Click here to approve or Click here to reject link to access the protected | [] | [
"Platform Security",
"Code Signing",
"Configuring Code Signing",
"Quorum Controlled Certificate Revocation"
] | <article class="hascomments" data-page="bundle:zurich-platform-security/enus/administer/encryption/task/cerificate-revocation-approval.html" id="bundle:zurich-platform-security/enus/administer/encryption/task/cerificate-revocation-approval.html"><body id="cerificate-revocation-approval"><main role="main"><article role=... | {
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"topic_id": ... | # Approve certificate revocation
Review and approve certificate revocation requests
from the
email approval notifications
that are sent to
your registered email address. Review the approval notification and select the Click here to approve or Click here to reject link to access the protected instance and
act. You can ... | ---
title: Approve certificate revocation
description: Review and approve certificate revocation requests from the email approval
notifications that are sent to your registered email address. Review the approval
notification and select the Click here to approve or Click here to reject link to
access the protected... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-security/page/administer/encryption/task/cse-turn-on-cse.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-security/page/administer/encryption/task/cse-turn-on-cse.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-security | administer/encryption/task/cse-turn-on-cse.html | zurich | Configure Code Signing Enterprise on your trusted instance | Turn on and configure Code Signing on your trusted instance. | [] | [
"Platform Security",
"Code Signing",
"Configuring Code Signing"
] | <article class="hascomments" data-page="bundle:zurich-platform-security/enus/administer/encryption/task/cse-turn-on-cse.html" id="bundle:zurich-platform-security/enus/administer/encryption/task/cse-turn-on-cse.html"><body id="cse-turn-on-cse"><main role="main"><article role="article" class="dita" id="cse-turn-on-cse" a... | {
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"topic_id": ... | # Configure Code Signing Enterprise on your trusted instance
Turn on and configure Code Signing on your trusted instance.
## Before you begin
Roles required:
* admin
* security\_admin
* codesigning\_adminNote: The codesigning\_admin role can be assigned using the process detailed in Assign the Code Signing Administ... | ---
title: Configure Code Signing Enterprise on your trusted instance
description: Turn on and configure Code Signing on your trusted instance.
keywords: []
breadcrumbs:
- Platform Security
- Code Signing
- Configuring Code Signing
---
# Configure Code Signing Enterprise on your trusted instance
Turn on and configure... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-security/page/administer/encryption/task/encrypt-data-using-row-conditions.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-security/page/administer/encryption/task/encrypt-data-using-row-conditions.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-security | administer/encryption/task/encrypt-data-using-row-conditions.html | zurich | Encrypt data using Row Conditions | Encrypt fields with multiple Field Encryption modules using Row Conditions to define the data being encrypted and the associated encryption keys. Row Conditions can also be used to define the users that have access using the condition builder. | [] | [
"Encryption",
"Field Encryption",
"Using Field Encryption",
"Using multiple encryption modules"
] | <article class="hascomments" data-page="bundle:zurich-platform-security/enus/administer/encryption/task/encrypt-data-using-row-conditions.html" id="bundle:zurich-platform-security/enus/administer/encryption/task/encrypt-data-using-row-conditions.html"><body id="encrypt-data-using-row-conditions"><main role="main"><arti... | {
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"topic_id": "a... | # Encrypt data using Row Conditions
Encrypt fields with multiple Field Encryption modules using Row Conditions to define the data being encrypted and the associated encryption keys. Row Conditions can also be used to define the users that have access using the
condition builder.
## Before you begin
Role required: sn... | ---
title: Encrypt data using Row Conditions
description: Encrypt fields with multiple Field Encryption modules using Row Conditions
to define the data being encrypted and the associated encryption keys. Row Conditions
can also be used to define the users that have access using the condition builder.
keywords: []
b... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-security/page/administer/encryption/task/export_certificate.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-security/page/administer/encryption/task/export_certificate.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-security | administer/encryption/task/export_certificate.html | zurich | Export Revocation Request Configuration | Start the certificate revocation process by selecting the certificate that you want to revoke. Provide the required configuration properties. Export this transaction as part of an update set, which is imported into the protected instance for approval and execution. | [] | [
"Platform Security",
"Code Signing",
"Configuring Code Signing",
"Quorum Controlled Certificate Revocation"
] | <article class="hascomments" data-page="bundle:zurich-platform-security/enus/administer/encryption/task/export_certificate.html" id="bundle:zurich-platform-security/enus/administer/encryption/task/export_certificate.html"><body id="export_certificate"><main role="main"><article role="article" class="dita" id="export_ce... | {
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{
"title": "Platform Security",
"topic_id": "administer/general/concept/platsec-sublanding.html"
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"title": "Code Signing",
"topic_id": ... | # Export Revocation Request Configuration
Start the certificate revocation process by selecting the certificate that you want to revoke. Provide the required configuration properties. Export this transaction as part of an update set, which is imported into the
protected instance for approval and execution.
## Before ... | ---
title: Export Revocation Request Configuration
description: Start the certificate revocation process by selecting the certificate
that you want to revoke. Provide the required configuration properties. Export this
transaction as part of an update set, which is imported into the protected instance
for approval... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-security/page/administer/encryption/task/import-certificate.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-security/page/administer/encryption/task/import-certificate.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-security | administer/encryption/task/import-certificate.html | zurich | Import the revocation request configuration | Import the update set into the protected instance to initiate the certificate revocation process. Approvers receive email notifications and they should complete the approval workflow before the certificate is revoked. The approval means that the revocations are confirmed, authorized, and | [] | [
"Platform Security",
"Code Signing",
"Configuring Code Signing",
"Quorum Controlled Certificate Revocation"
] | <article class="hascomments" data-page="bundle:zurich-platform-security/enus/administer/encryption/task/import-certificate.html" id="bundle:zurich-platform-security/enus/administer/encryption/task/import-certificate.html"><body id="import-certificate"><main role="main"><article role="article" class="dita" id="import-ce... | {
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{
"title": "Platform Security",
"topic_id": "administer/general/concept/platsec-sublanding.html"
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"title": "Code Signing",
"topic_id": ... | # Import the revocation request configuration
Import the update set into the protected instance to initiate the certificate revocation process. Approvers receive email notifications and they should complete the approval workflow before the certificate is revoked. The
approval means that the revocations are confirmed, ... | ---
title: Import the revocation request configuration
description: Import the update set into the protected instance to initiate the certificate
revocation process. Approvers receive email notifications and they should complete
the approval workflow before the certificate is revoked. The approval means that
the ... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-security/page/administer/key-management-framework/concept/crypto-module-overview.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-security/page/administer/key-management-framework/concept/crypto-module-overview.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-security | administer/key-management-framework/concept/crypto-module-overview.html | zurich | Cryptographic module overview | The Key Management Framework (KMF) is centered around managing Cryptographic modules. Use these modules to select a cryptographic mechanism and define where they're applied on your instance. | [] | [
"Encryption",
"Key Management Framework",
"Exploring the Key Management Framework"
] | <article class="hascomments" data-page="bundle:zurich-platform-security/enus/administer/key-management-framework/concept/crypto-module-overview.html" id="bundle:zurich-platform-security/enus/administer/key-management-framework/concept/crypto-module-overview.html"><body id="crypto-module-overview"><main role="main"><art... | {
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{
"title": "Encryption",
"topic_id": "administer/security/concept/encryption-landing.html"
},
{
"title": "Key Management Framework",
"topic... | # Cryptographic module overview
The Key Management Framework (KMF) is centered around managing Cryptographic modules. Use these modules to select a cryptographic mechanism and define where they're applied on your instance.
Cryptographic modules are the centerpiece of KMF. They define the specific cryptographic mechan... | ---
title: Cryptographic module overview
description: The Key Management Framework (KMF) is centered around managing Cryptographic
modules. Use these modules to select a cryptographic mechanism and define where
they're applied on your instance.
keywords: []
breadcrumbs:
- Encryption
- Key Management Framework
- Exp... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-security/page/administer/key-management-framework/reference/glideencrypter-deprecation.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-security/page/administer/key-management-framework/reference/glideencrypter-deprecation.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-security | administer/key-management-framework/reference/glideencrypter-deprecation.html | zurich | GlideEncrypter deprecation | Learn how to remove the use legacy GlideEncrypter calls from the scripts on your instance. | [] | [
"Encryption",
"Key Management Framework",
"Prepare your instance for GlideEncrypter deprecation"
] | <article class="hascomments" data-page="bundle:zurich-platform-security/enus/administer/key-management-framework/reference/glideencrypter-deprecation.html" id="bundle:zurich-platform-security/enus/administer/key-management-framework/reference/glideencrypter-deprecation.html"><body id="glideencrypter-deprecation"><main ... | {
"attachments": {
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"available_languages": [
"enus"
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"breadcrumbs": [
{
"title": "Encryption",
"topic_id": "administer/security/concept/encryption-landing.html"
},
{
"title": "Key Management Framework",
"topic... | # GlideEncrypter deprecation
Learn how to remove the use legacy GlideEncrypter calls from the scripts on your instance.
## GlideEncrypter availability in the Zurich release
The availability of GlideEncrypter in the Zurich release depends on whether your instance was created in or upgraded from a previous release.
#... | ---
title: GlideEncrypter deprecation
description: Learn how to remove the use legacy GlideEncrypter calls from the scripts
on your instance.
keywords: []
breadcrumbs:
- Encryption
- Key Management Framework
- Prepare your instance for GlideEncrypter deprecation
---
# GlideEncrypter deprecation
Learn how to remove ... |
https://www.servicenow.com/docs/en-US/bundle/zurich-platform-security/page/administer/key-management-framework/task/encrypt-data-using-multiple-modules-feature.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-platform-security/page/administer/key-management-framework/task/encrypt-data-using-multiple-modules-feature.html | 2025-08-21 | daily | 0.5 | 268.xml | en-US | zurich-platform-security | administer/key-management-framework/task/encrypt-data-using-multiple-modules-feature.html | zurich | Encrypt data using the Multiple Modules feature | Encrypt data with more than one encryption module permitting the user to determine which keys are used for specific rows within the encrypted data. | [] | [
"Encryption",
"Field Encryption",
"Using Field Encryption",
"Using multiple encryption modules"
] | <article class="hascomments" data-page="bundle:zurich-platform-security/enus/administer/key-management-framework/task/encrypt-data-using-multiple-modules-feature.html" id="bundle:zurich-platform-security/enus/administer/key-management-framework/task/encrypt-data-using-multiple-modules-feature.html"><body id="encrypt-da... | {
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"enus"
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{
"title": "Encryption",
"topic_id": "administer/security/concept/encryption-landing.html"
},
{
"title": "Field Encryption",
"topic_id": "a... | # Encrypt data using the Multiple Modules feature
Encrypt data with more than one encryption module permitting the user to determine which keys are used for specific rows within the encrypted data.
## Before you begin
Role required: sn\_kmf.cryptographic\_manager or sn\_kmf.admin
## About this task
The Multiple Mo... | ---
title: Encrypt data using the Multiple Modules feature
description: Encrypt data with more than one encryption module permitting the user
to determine which keys are used for specific rows within the encrypted data.
keywords: []
breadcrumbs:
- Encryption
- Field Encryption
- Using Field Encryption
- Using multipl... |
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