domain stringclasses 6
values | split stringclasses 1
value | example_id stringlengths 10 21 | text stringlengths 8 21.2k | label stringclasses 2
values |
|---|---|---|---|---|
airline | test | airline_test_200 | Flight attendant refused to speak English. Served dinner about 45 minutes later than in economy class meal was lukewarm. Exactly 5 minutes later she showed up again noticed that I was still eating and asked me if I was done. The reason became clear right after desert was served. On this 12 hour flight there is only ser... | negative |
airline | test | airline_test_201 | The ladies who work there are so unhelpful. They made us run to a flight that was taking off in 20 minutes and gave us a voucher to a holiday inn if we don't make it. Of course we didn't make it! We had to go through security all over again! Their phone lines go down at 9.45 ET which means when we call after missing th... | negative |
airline | test | airline_test_202 | On the way out the TV's were not working they reset them several times and still didn't work. Food was very poor so advise taking a sandwich with you. Loads of free pretzels for some reason which were horrid. No choice of snack and a very small orange juice break. Coming back we had paid for an upgrade for our seats we... | negative |
airline | test | airline_test_203 | The first time was lovely then United Air got involved and things went completely down-hill. This last trip was horrid. I don't know how anyone could find the seating even close to comfortable. I weigh around 108 lbs and was traveling with my 145 lb brother the seat felt like concrete. Like one of the other reviews I h... | negative |
airline | test | airline_test_204 | 30 and a return flight at 17.30hrs. Algiers to Annaba 4 hour delay no explanation no assistance was supplied. Annaba to Algires 2.30 hours delay no explanation no assistance was supplied. Old and dirty planes FA's neither friendly or helpful. Ground staff very unfriendly did not speak English either. | negative |
airline | test | airline_test_205 | The lack of IFE was an obvious flaw but my tablet computer lasted the whole journey so it was ok. The food wasn't great but the white wine was superb. Staff were very nice and even though I was Australian flying from Italy they all spoke perfect English. Flying Aerolineas was very much what it was like to fly domestic ... | negative |
airline | test | airline_test_206 | My flight in Buenos Aires was delayed 1.5 hours but Aerolineas did not communicate with us at all! They announced a couple of times in Spanish thank you for your patience but that was it. Finally when we boarded it took another hour to take off! The people on my flight were complaining of the terrible service they had ... | negative |
airline | test | airline_test_207 | After my last traumatic experience with AeroMexico I am not looking forward to my next trip next week. This really is the last time I will fly with them - going to pay more for United flights that go through Houston. It was amazing to read some of the reviews below that mirrored my experience. I missed a $150 flight an... | negative |
airline | test | airline_test_208 | 3 of our group were flying from LAX and one was flying from Denver. Both flights had less than 2 hours layover in Chicago. Since you have to change terminals and go through security again this layover is just unacceptable. The LAX group barely made the flight. It was almost fully boarded when we got to the gate and we ... | negative |
airline | test | airline_test_209 | Usual appalling slow boarding due to passengers having too much hand luggage and no common sense. The seats were smaller than Ryanair and for some unknown reason tilted so it was like we were going to be launched into the sky. The whole flight was extremely uncomfortable and hot. Out of interest can Aer Lingus passenge... | negative |
airline | test | airline_test_210 | Flight was more than 3 hours late and no explanations were given by the Air Algerie ground staff. The aircraft was old and very dirty. Food was still on my seat. Cabin crew were very unprofessional and not friendly at all. Food was ok. Only one toilet was in service. I will never fly again with Air Algerie. | negative |
airline | test | airline_test_211 | I was supposed to fly from Sydney to Buenos Aires via Auckland and Santiago. I turned up at the check in counter in Sydney and was told the flight would be delayed because the plane hadn't arrived yet from Auckland but it would only be a couple of hours. When I returned they said the plane would not be arriving after a... | negative |
airline | test | airline_test_212 | I was on time (1.30pm for a 3pm flight) at the check in counter and was sent to another counter Delta. When I was turned away there as well and sent back my flight had been closed for 5 minutes and nobody could help to get me on or even rebook me to the next available flight. After being stuck at the terminal for over ... | negative |
airline | test | airline_test_213 | 5 flight! Very uncomfortable no footrests and not a lot of space. Staff on the way back were rude and impertinent when I asked for a 3rd glass of wine (thimble sized) we were curtly told that we would not be served drinks for 9 hours and that you're only allowed 1 or 2 drinks which is new to me. Staff seemed reluctant ... | negative |
airline | test | airline_test_214 | Outbound delayed an hour due to problem with something in hold and had rubbish on floor when boarded return delayed almost an hour due to knock on delay. Attendants were nice both journeys. | negative |
airline | test | airline_test_215 | 4 hours delay without explanation and they didn't give us anything for this. The aircraft (A330) was pretty old the bathrooms were disgusting and the plane was dirty! Very poor service on-board and cabin crews are not professional. The food was not appealing. The overall service was very poor! | negative |
airline | test | airline_test_216 | Both flight were late - more than 4 hours on the return flight. Food on board is average. The plane was not very clean and looks old. Personal friendly but not very helpful in the airport. | negative |
airline | test | airline_test_217 | Cabin crew are simply not professional food wasn't appealing and toilets were filthy. | negative |
airline | test | airline_test_218 | Both long-haul legs were close to being on time but the baggage wait in BA was around 40 min (thus missed the transfer bus to the other airport in BA and had to get a cab). Upon arrival at AEP I was checked-in for the flight to Rio as normal. But 20 min after the schedule boarding time everyone was informed that AR dec... | negative |
airline | test | airline_test_219 | I checked- in and everything was confirmed with my seat etc. I was at the airport at 6am for the 8.30am flight. After 1 hour in line I was only half way down the queue. A little bit later other passengers bound for SYD were denied access. The following reason was given: the weather pattern on the route to SYD. Therefor... | negative |
airline | test | airline_test_220 | Very old aircraft untidy and looked quite dirty. No personal entertainment unit. Surly cabin crew with very poor service standards. Hardly saw FA's for the entire flight and no effort was made to prepare the cabin for landing. I also took an internal flight with this airline from BA to Ushuaia. On this flight the servi... | negative |
airline | test | airline_test_221 | MTY to MEX flight was delayed and they didn't do anything about it so I missed my connection to CUN then customer service gave me the run around and tried to charge me MXN$300 to put me on waiting lists for flights they clearly knew were oversold. Aeromexico left me stranded in the airport overnight and couldn't be bot... | negative |
airline | test | airline_test_222 | My arrival in Mexico City gave me 1.5 hours to catch my connection to Merida. Our flight was on time so I expected to be ok - but quickly saw that I had a long wait in Customs. It took over an hour to get through that line-up. Carried my bag as fast as I could up to the area where connecting flights were to drop bags o... | negative |
airline | test | airline_test_223 | The business class seat was not working well and there were no in-seat monitors. The service attitude was not pleasant. The stewardess greeting people at the door were not even smiling. Overall poor quality especially considering that the price paid was the same as the price of an Air France flight which I took on the ... | negative |
airline | test | airline_test_224 | Check-in agents said it was due to bad weather in Dublin crew said due to maintenance problems. I understand they wanted to do quick turnaround but the plane was filthy full of rubbish on the floor seatbelts not folded seat pockets not emptied etc. Inflight magazine was glued with chewing gums so it was impossible to r... | negative |
airline | test | airline_test_225 | Since we were flying back home to ZRH we wanted to have all boarding cards. But for some reason we only got them until MUC. When I asked the lady at the check in she said Sorry I cannot help. You have to organise yourself in MUC. On both flights the flight attendants wanted to be somewhere else but on the flights. The ... | negative |
airline | test | airline_test_226 | 3 hours delay and no explanation. Only drinks were offered for this 1hr 10mins international flight. Flight attendants are really not professional. | negative |
airline | test | airline_test_227 | When we checked in we were told that the flight was on time. Just before boarding time we were told that the flight was cancelled. We were told that all flights were full for 3 days but they would work on something. Long story short we stayed overnight at the airport (with 5 children) and the next day we were flown to ... | negative |
airline | test | airline_test_228 | Great price but pretty basic for the class paid. Worst was the return trip my agent had booked the ticket and I hadn't noticed that the flight home via Buenos Aires landed and took off from different airports. I thought they would arrange transfers - wrong. After much complaining they arranged a transfer with another b... | negative |
airline | test | airline_test_229 | I got there in plenty of time and had 2 bags to check. Their website clearly states that the first bag is free and the second bag is 50 dollars. When I got to the ticket counter the agent told me that the flight was fully booked and they were only accepting passengers with one piece of luggage. They were not accepting ... | negative |
airline | test | airline_test_230 | First trip to Mexico and employees could have been more welcoming. Mother 71 not feeling too good had to make several pit stops as we were misdirected twice to our gate but we still made it 20 minutes before flight time. Not good enough gate was closed and we were sent away. We stopped at what was supposed to be Custom... | negative |
airline | test | airline_test_231 | I booked a multi-city including 2 international flights and several domestic flights I can say that the only good thing about Aeromexico is their business lounge. Onboard the aircraft its a complete nightmare service is the worst I have had seats are dated and not comfortable inflight entertainment is poor and food is ... | negative |
airline | test | airline_test_232 | Original flight cancelled. No staff at gate to provide explanation. Eventually rebooked on EI.178 which was delayed a number of times and departure gate changed on each (4) occasion. When this raised with staff response was rudeness. Flight eventually left 4.5 hours late (missed London train connection and had to book ... | negative |
airline | test | airline_test_233 | Flights understandably delayed. Aer Lingus and DAA give no information for hours. Then load us on the plane with no information. Then pilot advises we have no baggage loaded and no catering loaded and has no idea when it will be loaded. So welcome aboard sit here for hours with no food and no departure time. We know th... | negative |
airline | test | airline_test_234 | Planes were new and clean (B737-800 and A330) on time crew was friendly and helpful. I had a stop in Algiers for 5 hours the staff at Algiers Airport were friendly too. A very good experience and the cheapest prices. Reading experiences from others it seems like I was lucky. | negative |
airline | test | airline_test_235 | Lunch wasnt great and the toilet was messy. Aircraft was a newish 737. | negative |
airline | test | airline_test_236 | The airline is a joke - you have to wait at least 3 hours before they tell you your not flying. We had 2 pay for my 2 young children nearly the full fare and then was told to give up a seat as they had overbooked. I am not from Algeria my husband is though - Algeria is like my second home. I feel that the Air Algerie g... | negative |
airline | test | airline_test_237 | My family and I use to fly Air Algerie from London to Algiers about twice a year. The service and the London office became so bad that it was almost impossible to buy a ticket. When Air Algerie was the only airline flying to Algeria people had to travel to London to buy their tickets. In the last few years more Europea... | negative |
airline | test | airline_test_238 | No personal IFE had to watch a tiny screen at front of plane one movie wasn't in English. Didn't see staff much so couldn't get drinks. All flights delayed at both Auckland BA for 6 hrs each. Given measly meal voucher at BA that bought me nothing much. BA Airport was horrible and staff unhelpful. I had no personal effe... | negative |
airline | test | airline_test_239 | Except for BA to Sydney no onboard entertainment and food inedible. Cabin temperature ranged from acceptable to unbearably hot. Service non existent. Flight from BA to Sydney both seats could not be reclined so spent 14 hours sitting upright with seats in front reclined. Managed to change seats in Auckland. Only positi... | negative |
airline | test | airline_test_240 | Consistency is something Aer Lingus need to figure out. After a recent flight it has me irked. Outbound my designer coat had to be bunched into a ball by a very abrupt FA and put up top for take off due to it not being secure. Inbound my neighbour had 3 shopping bags and a coat on the middle seat and not an eyelid batt... | negative |
airline | test | airline_test_241 | 30 May 2013 Moscow - JFK flight SU 102. Round-trip to Moscow Russia Boeing 777-300ER JET. Boarding delayed an hour with no announcements. Team was doing an excellent job but air conditioning system was terrible. There is no personal ventilation like before now there is only central air blowing from above or from the si... | negative |
airline | test | airline_test_242 | 25 11th October 2014 from Kiev to Sharjah was delayed for 20 hours due to technical problems with aircraft. All passengers were seated at the aircraft during 5 hours without any food at all! We got beverages twice only. During that passengers had to listen to captain's promises about departure every 20 minutes each hou... | negative |
airline | test | airline_test_243 | I was very disappointed to hear from the crew that the airline did not supply them with any copies of the on board sky cafe menu or food menu. The only thing we were been offered to buy or eat was a choice of disgusting chicken or cheese sandwiches! During our return and only 20 minutes before landing that my daughter ... | negative |
airline | test | airline_test_244 | Found Aegean to be very average. Flight out delayed by 2 hours due to high winds with gate attendants 'managing expectations' stringing the delay out by 10 minutes every 15 that went by; however the return was on time. A321's seats are closely bunched for leg room and lack any head rests making sleep tricky on the long... | negative |
airline | test | airline_test_245 | I was surrounded by 3 children all under the age of 6 who were screaming and yelling through the entire flight. They had toys on the floor and swinging from the chairs in the hallway of the plane and I was stuck in my seat not even being able to use the bathroom. The stewardess did not do much to stop the yelling becau... | negative |
airline | test | airline_test_246 | Their systems need to be modernised! No allocated seating carry your own suitcase to the porters on the runway cabin crew never smile or ask if you are okay. Baggage allowance for different people. The only positive comment is they serve relatively hot food. What saddens me more than anything is the fact that the fligh... | negative |
airline | test | airline_test_247 | My ticket was purchased in the UK through an independent travel broker. No problems there but the ticket was not available for collection when I arrived to check-in at Heathrow. The incompetent Air Algerie rep then took one hour to sort this problem out. To add insult to injury I was flying business class but did not g... | negative |
airline | test | airline_test_248 | I fly with Air Algerie every two years for my vacation to Algeria. I always leave Montreal or Toronto for some European city and then connect with Air Algerie to Algiers. I also use Air Algerie domestically when i arrive to fly Algiers-Annaba. Flying with them every two years has given me the privilege of seeing the ai... | negative |
airline | test | airline_test_249 | Audio didn't work food was horrible lots of trays given back full. Staff had little or no courtesy bad movies with the TV screen flickering at all times. | negative |
airline | test | airline_test_250 | Boarded our flight to Mexico City from DFW at 06.50 in the morning after sitting on the tarmac for 40 minutes the pilot informed us that we would need to return to the gate. Once at the gate we sat for about an hour and reboarded and left for Mexico City. We had to catch a connecting flight to Cancun we had 30 minutes ... | negative |
airline | test | airline_test_251 | Aeromexico sold us 3 round trip tickets with one of the connections being operated by another airline (Avianca). I was traveling with my 2 small kids ages 5 and 6. At departure in JFK their system failed printing only 1 boarding pass for the connection MEX-BOG. Asked to go to the local Aeromexico ticket counter in Mexi... | negative |
airline | test | airline_test_252 | I have travelled this route for 10 years and have never come across such nonsense. As a result our family will never use Aer Lingus again. However it seems that it depends who you end up with when checking in a disgruntled employee can make your experience with Aer Lingus a nightmare. | negative |
airline | test | airline_test_253 | Aer Lingus was the only airline flying this route on that day so I had booked them as opposed to BA. We had some extra baggage so I went ahead and booked an extra bag ahead of time for 15 Euro. When I got to the airport I was told that although I had booked and paid for an additional bag I was still only allowed the sa... | negative |
airline | test | airline_test_254 | 90% of the time they either can't make the connection are delayed and/or lose the luggage. I find it remarkable that I have to pay for this kind of service to fly for work - flights into Mongolia are not cheap. | negative |
airline | test | airline_test_255 | Had to get alternative flight on Royal Air Maroc. No reason for alteration of flight time and no help or suggestions. First time I have booked Air Arabia and the last time. | negative |
airline | test | airline_test_256 | Service is pretty much non existEnt and only a major case of hunger made the onboard meal edible. On the return flight takeoff was delayed about 3 hours no information as to why was given to us. As this was known well beforehand we could have remained in our hotels instead of being jammed into the airport at 1 in the m... | negative |
airline | test | airline_test_257 | Unfortunately some items in the A3 package continue to deteriorate. I booked my flight 3 days prior to my trip. It was expensive and I thought that the flights would be full nevertheless the flight to LHR was at 65% and the return at 85%. Inflight catering its a joke. Frozen pasta and a very small salad. No water servi... | negative |
airline | test | airline_test_258 | Recent efforts to renew the fleet. Crew friendliness Non-smoking restrictions (though I'm a smoker I consider this a plus) Negatives : Delays (too frequent). Transit lounge (poor comfort). Business First Class lounge (poor comfort as compared to other airlines). Hygiene on board (dirty WCs sometimes even dirty seats).... | negative |
airline | test | airline_test_259 | The airport security is top notch. The food served onboard is good for medium range flights. Contrary to what some people say Air Algerie does allocate seats like other airlines but it is true that some passengers seem to not take that into account which tends to stress the staff into attitudes that are not very friend... | negative |
airline | test | airline_test_260 | This creates a big confusion. It is not the passengers fault but it is the airline which doesn't allocate seats. It wasn't used to be like that in the past. | negative |
airline | test | airline_test_261 | I can say with confidence that both security at airport and food during the flight are the best in the world. The Fleet maybe a little old but the level of maintenance carried out on the planes must be very high. The service provided by the crew is probably poor but I can assure you that the worst of Air-Algerie is the... | negative |
airline | test | airline_test_262 | We were surprised to enjoy a relatively pleasant experience with Air Algerie (Y class) flying recent aircraft (738 and 735s) with acceptable delays (~15-30mns) and fast connections in Algiers on both legs for about half the cost of the AF ticket. The only negative side was a cold uncomfortable transit room in Algiers a... | negative |
airline | test | airline_test_263 | Seats a bit worn but everything else OK. Internal flights a nightmare due to constant delays and cancellations. Due to cancellation they paid for 2 free hotel nights + dinner. When we decided to skip one of our destinations there were no sales people available to make the change. The change was done by check-in staff w... | negative |
airline | test | airline_test_264 | Friday flight - delayed yet again due to Aer Lingus passengers taking their time to get on and off the plane. People again had too much hand luggage and the ground staff were forced to place some in the hold. Late take off due to passengers being selfish and hogging the overhead bins and generally being thoroughly stup... | negative |
airline | test | airline_test_265 | Rather it would have been a good deal if Aer Lingus didn't end up charging my $521 for two more tickets to return home. After getting a little lost in Dublin we arrived at the airport with a little over an hour before our departure time. When we tried to check in at the kiosk it said check-in was closed. The attendant ... | negative |
airline | test | airline_test_266 | Air Arabia did not provide the Bassinet for my infant even though it was mentioned in the E-ticket. My wife requested the crew to provide the Bassinet but they did not help her to provide this. | negative |
airline | test | airline_test_267 | A huge line for baggage drop with only 2 Aegean employees to check-in the entire flight. A problem with the baggage belt added more waiting time and frustration. Staff were really snappy and rude. Due to that delay there was a 20 minute delay in boarding and departure. The plane was really hot (the air- conditioning di... | negative |
airline | test | airline_test_268 | As it's the only option in Algeria I travel twice a month with Air Algerie and I can’t tell lots of things need to be done within the company itself for instance all Personnel need to have a worthy training to learn how to treat customers to improve their poor service quality. | negative |
airline | test | airline_test_269 | For the security all the airplanes in world are submitted to the same safety constraints so it is not more dangerous to fly with Air Algerie than to fly with others (All Air Algerie airplanes are from the last generation Boeing or Airbus). And the greater decision Air Algerie has taken is to eliminate smoking in their ... | negative |
airline | test | airline_test_270 | It was the first and the last it took me 9 hours where it should have taken only 4. I complained to London branch manager but no action followed nor an apology. | negative |
airline | test | airline_test_271 | As a frequent user I can only confirm what others say about Air Algérie. The planes are 90% of the time late the service is miserable and the planes are in a state where most airlines would take them out of service. Only small highlight is the consistent quality of the food which is not refined but good tasting. Air Al... | negative |
airline | test | airline_test_272 | Initial check-in took 20 mins per person only 2 people working huge lines. Flight delayed more than 4 hours. No updates from the airline board still read on time. Missed connection in Buenos Aires no Business Class line rep tells me she can't help me reschedule my flight. No offer of meal tickets no lounge access they ... | negative |
airline | test | airline_test_273 | Food - awful both legs economy style (Chicken and pasta) and also overcooked. Only breakfast to CDG not so bad. Catering sequence nothing to do with Other Sky team airlines. Flight attendants do only what is necessary extras are difficult to get. Not recommended. | negative |
airline | test | airline_test_274 | This is an extremely poor business class product. On entering the plane we were offered a choice of water or orange juice; on asking for a glass of champagne was told very curtly by the steward that they had not chilled any so could not offer it! No personal IFE in seat only offer of ipad type product with limited sele... | negative |
airline | test | airline_test_275 | Aircraft new clean A320 with all economy cabin. There is no free food but you may choose some sandwiches and drinks for reasonable prices. Food is not good however. However wouldn't recommend to use this airline because of Sharjah airport. The terminal maintained very poorly and very dirty. People sleeping on the floor... | negative |
airline | test | airline_test_276 | We boarded the flight and after all the initial talks from the Captain etc were ready to take off. The captain must have noticed some sparks while taking off and he said that we are going to disembark. All the passengers were made to disembark and nothing else was told to us. We sat in the airport take off lounge waiti... | negative |
airline | test | airline_test_277 | Flights departed and arrived on time. The flights have good leg space. Food is not served free.Ideal airline for business travellers who have to fly between the GCC countries. | negative |
airline | test | airline_test_278 | For instance when departing Algiers all passengers must identify their luggage which is laid out on the tarmac prior to boarding the aircraft. For this I have no problem. The latest I have ever been leaving Algiers is 45 minutes. It gives me ample time to catch any connecting flights to my next destination. The other r... | negative |
airline | test | airline_test_279 | Auckland to BA - toilet out of order. Return flight 7 weeks later same toilet out of order. Ceiling mounted TV was flickering for 13 hours. Service - rude. Movies - they only had 2. They lied to us about how long our flight would be delayed so they wouldn't have to pay for meals and accommodation. When we returned to t... | negative |
airline | test | airline_test_280 | At check in they bungled up my frequent flyer number and kept telling me it was invalid. After the lousy check-in process I proceeded to the lounge at Mexico City airport terminal 2. The lounge has slow service with a poor selection of snacks and drinks. Lounge was crowded too. Inflight the seats in business were very ... | negative |
airline | test | airline_test_281 | Muscat to Sharjah 3.5hrs delayed. Bahrain to Sharjah 2.5 hrs delayed. Air Arabia has very bad on timings performance therefore if you go for business trip you should not fly with this airline. | negative |
airline | test | airline_test_282 | No delays a fair service onboard (with a good selection of snacks at a reasonable price) as well as a quick transfer and 96 hour visa desk. The only problem is that in the evening (around 9-10pm the airport in Sharjah is crowded with many departures and arrivals. The immigration / security check sections are understaff... | negative |
airline | test | airline_test_283 | Excellent flight timings friendly staff on-time departures / arrivals and quality food on board at nominal price makes it ideal in terms of value for money. However the best feature I like of Air Arabia is the convenience of booking on-line from their fantastic web portal. | negative |
airline | test | airline_test_284 | Schedule convenient flights on time clean and comfortable aircraft and very friendly cabin crew. On board food can be purchased with a good selection of quality sandwiches at very reasonable prices. Seats have a very good pitch and aircraft on both flights were very new. This airline is expanding in the middle east and... | negative |
airline | test | airline_test_285 | A320 on this sector having television screens for every 3 rows. Earphones cost Dh 10 on board but I advise you to bring your walkman earphones and plug them in. The aisle is at least 7 inches wider than a normal A320 and if one person attempts to stow his baggage in the overhead locker the person behind him can move ah... | negative |
airline | test | airline_test_286 | No information about this delay. No announcements no staff to get information. The screen simply said 'Delayed'. After 2 hours a garbled message in Spanish was given to take boarding passes to a cafe and get something to eat. I pre-booked vegetarian meals months ahead and confirmed at check-in 3 hours prior to departur... | negative |
airline | test | airline_test_287 | New York - Dublin no problems food and entertainment poor. Embarking Dublin to Rome we were treated like small children (we are senior citizens) and were not permitted to take our carry on onto the plane. Terrible manners and we were embarrassed in front of the rest of the passengers. The return flight was uneventful b... | negative |
airline | test | airline_test_288 | The flight was cheaper than other flights but it was not worth the money saved. The seats have less leg room than other airlines I fly around 10 times a year and this was these were the smallest mos uncomfortable seat I have ever sat in and I am only 5'4 / 163 cm. Staff do not speak English but they were professional. ... | negative |
airline | test | airline_test_289 | Both flights delayed (40 minutes and almost 2 hours respectively) which might have been a problem if I had transit. The seats are atrocious and some of them were broken. Mine were broken on both flights (headrest wouldn't stay and the tray table was squeaky and uneven). The service is more or less ok quite a lot of smi... | negative |
airline | test | airline_test_290 | The last time I flew from Doha on the 13th October and the flight was supposed to be 12.50we took off at 6.35.After repeatedly asking ground staff what was the hold up I was told it was "technical" and that it would be sorted in 15 minutes. This went on for more than 5 hours with a whole plane load of passengers wander... | negative |
airline | test | airline_test_291 | Fast efficient check-in in Sharjah you can show up at the Check-In counter 45 min. before departure which is impossible in Dubai. Short ways in Sharjah Airport quite hassle free. New spotless clean planes very much on time. I flew Air Arabia 4 times so far to Kuwait two times Beirut and Colombo. Very reasonable prices ... | negative |
airline | test | airline_test_292 | The inflight service was just as good though the aircraft was older. However the check-in in Damascus was terrible with all the line for the three desks merging into one big mass of people pushing to get served. I was waiting for over an hour before I got to the counter. I asked for a window and got a middle seat (they... | negative |
airline | test | airline_test_293 | but the problem lies in the passengers well in such an low cost flight one may encounter those passengers that shower only once a week and whose habits are a bit rude or nasty. | negative |
airline | test | airline_test_294 | The airplane is an old 747 that it seems to be torn to pieces. You have great room for your legs while seated in those old cradles. There are rather comfortable though. Inflight entertainment does not work in 50% of the seats and flight attendants will never give you a proper solution. Food is ok but there's not much t... | negative |
airline | test | airline_test_295 | The departure time and flight number were different on the e-ticket boarding card and departure screen. Nobody could provide an explanation but in the end that didn't matter as it was 4-5 hours late depending on which time you chose. The aircraft was an elderly MD88 with no APU working hence the interior was stifling w... | negative |
airline | test | airline_test_296 | Why bother asking me online what seat I want when I cant even get it when I book months in advance? Once onboard it was quite stuffy and hot. Surprisingly they did serve a meal. The return was ok but the cabin crew were pretty rude and unfriendly. I wouldn't recommend Aeromexico unless you looking for a cheap flight an... | negative |
airline | test | airline_test_297 | From San Antonio to Mexico City flight was good. From Mexico City to Oaxaca we got on board on time then had to wait almost an hour and a half for 3 more passengers. 3 people making 100+ people wait. Flight back from OAX-MEX-SAT Oaxaca to Mexico was fine. From Mexico City to San Antonio we arrive at our gate at 7.13 fl... | negative |
airline | test | airline_test_298 | Flight was over booked. So we got bumped off the flight the issue with Aer Lingus is that they really could not be bothered to sort the problem out. We ended up paying for a cab to Edinburgh but why could Aer Lingus not have managed to do that. | negative |
airline | test | airline_test_299 | I was seated in front of the emergency rows. When the doors closed I asked a flight attendant if I could take a seat in one of the empty emergency seats. There were 3 consecutive seats empty. You would think that I had just stolen the crown jewels! The young flight attendant berated me with sarcasm "you have to pay for... | negative |
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