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On June 12, 2020, Twitter suspended over 7,000 accounts from Turkey because those accounts were fake profiles, designed to support the Turkish president and were managed by a central authority. Turkey's communication director said that the decision was illogical, biased and politically motivated.
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In May 2021, Twitter labeled one of the tweets by Sambit Patra, a spokesman of the local ruling party BJP in India, as "manipulated media", leading to Twitter's offices in Delhi and Gurgaon being raided by the local police. Twitter issued a statement, calling the police visit "a form of intimidation". Later, the Indian...
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In September 2022, a Dutch town sued Twitter for spreading a conspiracy theory that the town was once home to a ring of Satan-worshipping paedophiles. False reports that Bodegraven-Reeuwijk was the place of the abuse and murder of children in the 1980s were first circulated by three men in 2020.
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Twitter refers to pornography as "adult content" and permits it on the platform provided that it is marked "sensitive", and makes it visible to all after a click through. The "super-follow" feature is said to enable competition with the subscription site OnlyFans, used mainly by sex workers. Content filtering services ...
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Twitter is one of the only mainstream sites that allows users to upload sexually explicit photos and videos, in the four years after Tumblr banned porn altogether, in response to the Stop Enabling Sex Traffickers Act. Many performers use twitter's service to market and grow their porn businesses, attracting users to pa...
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In April 2022, Twitter convened a "Red Team" for the project of ACM, "Adult Content Monetization", as it is known internally. Eventually the project was abandoned, because of the difficulty of implementing Real ID.
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A February 2021 report from the company's Health team begins, "While the amount of CSE (child sexual exploitation) online has grown exponentially, Twitter’s investment in technologies to detect and manage the growth has not."
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Until February 2022, the only way for users to flag illegal content was to flag it as "sensitive media" — a broad category that left much of the worst material not prioritized for moderation. In a February report, employees wrote that Twitter along with other Tech Companies have "accelerated the pace of CSE content cre...
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As part of its efforts to monetize porn, Twitter held an internal investigation that reported in April 2022, "Twitter cannot accurately detect child sexual exploitation and non-consensual nudity at scale."
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John Doe et al vs. Twitter, a civil lawsuit filed in the 9th Circuit Court, alleges that Twitter benefited from sex trafficking and refused to remove the illegal tweets when first informed of them. In an amicus brief filed in the case, the NCMEC said, "The children informed the company that they were minors, that they ...
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Some major brands including Dyson, Mazda, Forbes, and PBS Kids suspended their marketing campaigns and pulled their ads from the platform, after an investigation into child porn on twitter showed that Twitter failed to suspend 70% of the accounts that shared or solicited the prohibited content. A brand president at Col...
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In May 2008, "The Wall Street Journal" wrote that social networking services such as Twitter "elicit mixed feelings in the technology-savvy people who have been their early adopters. Fans say they are a good way to keep in touch with busy friends. But some users are starting to feel "too" connected, as they grapple wit...
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A practical use for Twitter's real-time functionality is as an effective "de facto" emergency communication system for breaking news. It was neither intended nor designed for high-performance communication, but the idea that it could be used for emergency communication was not lost on the creators, who knew that the se...
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Another practical use that is being studied is Twitter's ability to track epidemics and how they spread. Additionally Twitter serves as a real-time sensor for natural disasters such as bush fires and earthquakes.
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Twitter has been adopted as a communication and learning tool in educational and research settings mostly in colleges and universities. It has been used as a backchannel to promote student interactions, especially in large-lecture courses. Research has found that using Twitter in college courses helps students communic...
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Twitter has been an increasingly growing in the field of education, as an effective tool that can be used to encourage learning and idea, or knowledge sharing, in and outside the classroom. By using or creating hashtags, students and educators are able to communicate under specific categories of their choice, to enhanc...
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In a 2011 study, researchers found that young peoples use of Twitter helped to improve relationships with teachers, encourage interactive learning, and ultimately lead to high grades. In the same study it was found that out of a group of 158 educators, 92% agreed that the reason they use Twitter is because of how user ...
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Jonathan Zittrain, professor of Internet law at Harvard Law School, said that "the qualities that make Twitter seem inane and half-baked are what makes it so powerful." In that same vein, and with Sigmund Freud in mind, political communications expert Matthew Auer observed that well-crafted tweets by public figures oft...
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The poets Mira Gonzalez and Tao Lin published a book titled "Selected Tweets" featuring selections of their tweets over some eight years. The book was designed to look like a small bible. The novelist Rick Moody wrote a short story for Electric Literature called "Some Contemporary Characters," composed entirely of twee...
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During a February 2009 discussion on National Public Radio's "Weekend Edition", the journalist Daniel Schorr stated that Twitter accounts of events lacked rigorous fact-checking and other editorial improvements. In response, Andy Carvin gave Schorr two examples of breaking news stories that played out on Twitter and sa...
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During the 2012 Summer Olympics opening ceremony, in which he appeared at the London Olympic Stadium in person, Sir Tim Berners-Lee, the founder of the World Wide Web, tweeted "This is for everyone", which was instantly spelled out in LCD lights attached to the chairs of the 80,000 people in the audience.
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Many commentators have suggested that Twitter radically changed the format of reporting due to instant, short, and frequent communication. According to "The Atlantic" writers Benjamin M. Reilly and Robinson Meyer, Twitter has an outsized impact on the public discourse and media. "Something happens on Twitter; celebriti...
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World leaders and their diplomats have taken note of Twitter's rapid expansion and have been increasingly utilizing Twitter diplomacy, the use of Twitter to engage with foreign publics and their own citizens. US Ambassador to Russia, Michael A. McFaul has been attributed as a pioneer of international Twitter diplomacy....
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According to an analysis of accounts, the heads of state of 125 countries and 139 other leading politicians have Twitter accounts that have between them sent more than 350,000 tweets and have almost 52 million followers. However, only 30 of these do their own tweeting, more than 80 do not subscribe to other politicians...
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As of October 2015, more than twenty Roman Catholic cardinals managed active Twitter accounts, nine of whom were cardinal electors for the 2013 Papal conclave. Pope Benedict XVI's Twitter account was set up in 2012. As of April 2022, his successor, Pope Francis, has 18.9 million followers of his Twitter account (@Ponti...
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Twitter is banned completely in Russia, Iran, China and North Korea, and has been intermittently blocked in numerous countries including Egypt, Iraq, Nigeria, Turkey, Venezuela and Turkmenistan on different bases. In 2016, Twitter cooperated with the Israeli government to remove certain content originating outside Isra...
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In March 2022, shortly after Russia's censorship of Twitter, a Tor Onion service link was created by the platform to allow people to access the website, even in countries with heavy Internet censorship.
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Twitter removed more than 88,000 propaganda accounts linked to Saudi Arabia. Twitter removed tweets from accounts associated with the Russian Internet Research Agency that had tried to influence public opinion during and after the 2016 US election. In June 2020, Twitter also removed 175,000 propaganda accounts that wer...
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At the start of the 2020 COVID-19 pandemic, numerous tweets reported false medical information related to the pandemic. Twitter announced a new policy in which they would label tweets containing misinformation going forward. In April 2020, Twitter removed accounts which defended President Rodrigo Duterte's response to ...
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In November 2020, then Chief Technology Officer and future CEO of Twitter Parag Agrawal, when asked by MIT Technology Review about balancing the protection of free speech as a core value and the endeavour to combat misinformation, said: "Our role is not to be bound by the First Amendment, but our role is to serve a hea...
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In November 2022, however, Twitter stopped enforcing its policy on labeling tweets with misleading information about coronavirus. This came in the light of Elon Musk's acquisition of Twitter earlier that year.
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As part of its means to moderate misinformation, Twitter launched its crowd-sourced Birdwatch program in January 2021. Trusted users in the program will have the ability to monitor tweets and replies that may include misinformation and countermessages providing fact-checking as to have Twitter tag these messages approp...
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In November 2021, Twitter announced an update to the Birdwatch moderation tool, meant to limit the visibility of contributors' identities by creating aliases for their accounts. In March 2022, Twitter expanded access to notes made by the Birdwatch moderators, giving a randomized set of US users the ability to view the ...
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"Twitter Inc. v. Taamneh", alongside "Gonzalez v. Google", is currently pending before the United States Supreme Court during its 2022–2023 term. Both cases deal with Internet content providers and whether they are liable for terrorism-related information posted by their users. In the case of "Twitter v. Taamnah", the ...
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In 2016, Twitter shareholder Doris Shenwick filed a lawsuit against Twitter, Inc., claiming executives misled investors over the company’s growth prospects. In 2021, Twitter agreed to pay $809.5 million to settle.
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In May 2022, Twitter agreed to pay $150 million to settle a lawsuit started by the Department of Justice and the Federal Trade Commission. The lawsuit concerned Twitter's use of email addresses and phone numbers of Twitter users to target advertisements at them. The company also agreed to third-party audits of its data...
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On November 3, 2022, on the eve of expected lay-offs, a group of Twitter employees based San Francisco and Cambridge filed a lawsuit in the U.S. District Court in San Francisco. Naming five current or former workers as plaintiffs, the suit accused the company of violating federal and state laws that govern notice of em...
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Twitter is used to make TV more interactive, with such use growing in popularity around 2011. This effect is sometimes referred to as the second screen, "virtual watercooler" or social television—the practice has been called "chatterboxing". Twitter has been successfully used to encourage people to watch live TV events...
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In December 2012, Twitter and Nielsen entered a multi-year agreement to produce social TV ratings, which are expected to be commercially available for the fall 2013 season as the Nielsen Twitter TV Rating. "Advertising Age" said Twitter had become the new "TV Guide". Then in February 2013, Twitter acquired Bluefin Labs...
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In May 2013, it launched Twitter Amplify—an advertising product for media and consumer brands. With Amplify, Twitter runs video highlights from major live broadcasts, with advertisers' names and messages playing before the clip. In October 2013, Comcast announced that it had partnered with Twitter to implement its "See...
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In an attempt to compete with Twitter's leadership in TV, Facebook introduced a number of features in 2013 to drive conversation about TV including hashtags, verified profiles and embeddable posts. It also opened up new data visualization APIs for TV news and other media outlets, enabling them to search for a word and ...
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By February 2014, all four major U.S. TV networks had signed up to the Amplify program, bringing a variety of premium TV content onto the social platform in the form of in-tweet real-time video clips. In March 2014, ITV became the first major broadcaster in the UK to sign up to Twitter Amplify and Twitter introduced on...
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In June 2014, Twitter acquired its Amplify partner in the U.S., SnappyTV. In Europe, Twitter's Amplify partner is London-based Grabyo, which has also struck numerous deals with broadcasters and rights holders to share video content across Facebook and Twitter. In July 2017, Twitter announced that it would wind down Sna...
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A selfie orchestrated by 86th Academy Awards host Ellen DeGeneres during the March 2, 2014, broadcast was at the time the most retweeted image ever. DeGeneres said she wanted to pay homage to Meryl Streep's record 17 Oscar nominations by setting a new record with her, and invited other Oscar celebrities to join them. T...
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The most tweeted moment in the history of Twitter occurred on August 2, 2013; during a Japanese television airing of the Studio Ghibli film "Castle in the Sky", fans simultaneously tweeted the word —the incantation for a destruction spell used during its climax, after it was uttered in the film. There was a global peak...
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The most discussed event in Twitter history occurred on October 24, 2015; the hashtag ("#ALDubEBTamangPanahon") for "Tamang Panahon", a live special episode of the Filipino variety show "Eat Bulaga!" at the Philippine Arena, centering on its popular on-air couple AlDub, attracted 41 million tweets. The most-discussed s...
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According to "Guinness World Records", the fastest pace to a million followers was set by actor Robert Downey Jr. in 23 hours and 22 minutes in April 2014. This record was later broken by Caitlyn Jenner, who joined the site on June 1, 2015, and amassed a million followers in just 4 hours and 3 minutes.
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Gmail is a free email service provided by Google. As of 2019, it had 1.5 billion active users worldwide. A user typically accesses Gmail in a web browser or the official mobile app. Google also supports the use of email clients via the POP and IMAP protocols.
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At its launch in 2004, Gmail provided a storage capacity of one gigabyte per user, which was significantly higher than its competitors offered at the time. Today, the service comes with 15 gigabytes of storage. Users can receive emails up to 50 megabytes in size, including attachments, while they can send emails up to ...
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Google's mail servers automatically scan emails for multiple purposes, including to filter spam and malware, and to add context-sensitive advertisements next to emails. This advertising practice has been significantly criticized by privacy advocates due to concerns over unlimited data retention, ease of monitoring by t...
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There are also storage limits to individual Gmail messages. Initially, one message, including all attachments, could not be larger than 25 megabytes. This was changed in March 2017 to allow receiving an email of up to 50 megabytes, while the limit for sending an email stayed at 25 megabytes. In order to send larger fil...
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The Gmail user interface initially differed from other web-mail systems with its focus on search and conversation threading of emails, grouping several messages between two or more people onto a single page, an approach that was later copied by its competitors. Gmail's user interface designer, Kevin Fox, intended users...
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Gmail's interface also makes use of 'labels' (tags) – that replace the conventional folders and provide a more flexible method of organizing emails; filters for automatically organizing, deleting or forwarding incoming emails to other addresses; and importance markers for automatically marking messages as 'important'.
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In November 2011, Google began rolling out a redesign of its interface that "simplified" the look of Gmail into a more minimalist design to provide a more consistent look throughout its products and services as part of an overall Google design change. Majorly redesigned elements included a streamlined conversation view...
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In May 2013, Google updated the Gmail inbox with tabs which allow the application to categorize the user's emails. The five tabs are: Primary, Social, Promotions, Updates, and Forums. In addition to customization options, the entire update can be disabled, allowing users to return to the traditional inbox structure.
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In April 2018, Google introduced a new web UI for Gmail. The new redesign follows Google's Material Design, and changes in the user interface include the use of Google's Product Sans font. Other updates include a "Confidential mode", which allows the sender to set an expiration date for a sensitive message or to revoke...
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On 16 November 2020, Google announced new settings for smart features and personalization in Gmail. Under the new settings users were given control of their data in Gmail, Chat, and Meet, offering smart features like Smart Compose and Smart Reply.
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Gmail's spam filtering features a community-driven system: when any user marks an email as spam, this provides information to help the system identify similar future messages for all Gmail users.
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In the April 2018 update, the spam filtering banners got a redesign, with bigger and bolder lettering.
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The Gmail Labs feature, introduced on June 5, 2008, allows users to test new or experimental features of Gmail. Users can enable or disable Labs features selectively and provide feedback about each of them. This allows Gmail engineers to obtain user input about new features to improve them and also to assess their popu...
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Popular features, like the "Undo Send" option, often "graduate" from Gmail Labs to become a formal setting in Gmail.
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Gmail incorporates a search bar for searching emails. The search bar can also search contacts, files stored in Google Drive, events from Google Calendar, and Google Sites.
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In May 2012, Gmail improved the search functionality to include auto-complete predictions from the user's emails.
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Gmail's search functionality does not support searching for word fragments (also known as 'substring search' or partial word search). Workarounds exist.
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, the Gmail interface supports 72 languages, including: Arabic, Basque, Bulgarian, Catalan, Chinese (simplified), Chinese (traditional), Croatian, Czech, Danish, Dutch, English (UK), English (US), Estonian, Finnish, French, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Kan...
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In October 2012, Google added over 100 virtual keyboards, transliterations, and input method editors to Gmail, enabling users different types of input styles for different languages in an effort to help users write in languages that aren't "limited by the language of your keyboard.”
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In August 2014, Gmail became the first major email provider to let users send and receive emails from addresses with accent marks and letters from outside the Latin alphabet.
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Gmail's "basic HTML" version works on almost all browsers. The modern AJAX version is officially supported in the current and previous major releases of Google Chrome, Firefox, Internet Explorer, Microsoft Edge and Safari web browsers on a rolling basis.
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In August 2011, Google introduced Gmail Offline, an HTML5-powered app for providing access to the service while offline. Gmail Offline runs on the Google Chrome browser and can be downloaded from the Chrome Web Store.
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In addition to the native apps on iOS and Android, users can access Gmail through the web browser on a mobile device.
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Gmail has native applications for iOS devices (including iPhone, iPad, and iPod Touch) and for Android devices.
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In November 2014, Google introduced functionality in the Gmail Android app that enabled sending and receiving emails from non-Gmail addresses (such as Yahoo! Mail and Outlook.com) through POP or IMAP.
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In November 2016, Google redesigned the Gmail app for the iOS platform, bringing the first complete visual overhaul in "nearly four years". The update added much more use of colors, sleeker transitions, and the addition of several "highly-requested" features, including Undo Send, faster search with instant results and ...
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In May 2017, Google updated Gmail on Android to feature protection from phishing attacks. Media outlets noticed that the new protection was announced amid a widespread phishing attack on a combination of Gmail and Google's Docs document service that occurred on the same day.
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Later in May, Google announced the addition of "Smart Reply" to Gmail on Android and iOS. "Smart Reply", a feature originally launched for Google's Inbox by Gmail service, scans a message for information and uses machine intelligence to offer three responses the user can optionally edit and send. The feature is limited...
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Inbox by Gmail, another app from the Gmail team, was also available for iOS and Android devices. It was discontinued in April 2019.
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Third-party programs can be used to access Gmail, using the POP or IMAP protocols. In 2019, Google rolled out dark mode for its mobile apps in Android and iOS.
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In October 2014, Google introduced Inbox by Gmail on an invitation-only basis. Developed by the Gmail team, but serving as a "completely different type of inbox", the service is made to help users deal with the challenges of an active email. Citing issues such as distractions, difficulty in finding important informatio...
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Inbox by Gmail became publicly available in May 2015. In September 2018, Google announced it would end the service at the end of March 2019, most of its key features having been incorporated into the standard Gmail service. The service was discontinued on April 2, 2019.
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In August 2010, Google released a plugin that provides integrated telephone service within Gmail's Google Chat interface. The feature initially lacked an official name, with Google referring to it as both "Google Voice in Gmail chat" and "Call Phones in Gmail". The service logged over one million calls in 24 hours. In ...
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On February 9, 2010, Google commenced its new social networking tool, Google Buzz, which integrated with Gmail, allowing users to share links and media, as well as status updates. Google Buzz was discontinued in October 2011, replaced with new functionality in Google+, Google's then-new social networking platform.
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Gmail was integrated with Google+ in December 2011, as part of an effort to have all Google information across one Google account, with a centralized Google+ user profile. Backlash from the move caused Google to step back and remove the requirement of a Google+ user account, keeping only a private Google account withou...
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In May 2013, Google announced the integration between Google Wallet and Gmail, which would allow Gmail users to send money as email attachments. Although the sender must use a Gmail account, the recipient does not need to be using a Gmail address. The feature has no transaction fees, but there are limits to the amount ...
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In September 2016, Google released Google Trips, an app that, based on information from a user's Gmail messages, automatically generates travel cards. A travel card contains itinerary details, such as plane tickets and car rentals, and recommends activities, food and drinks, and attractions based on location, time, and...
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Google has supported the secure HTTPS since the day it launched. In the beginning, it was only default on the login page, a reason that Google engineer Ariel Rideout stated was because HTTPS made "your mail slower". However, users could manually switch to secure HTTPS mode inside the inbox after logging in. In July 200...
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In 2007, Google fixed a cross-site scripting security issue that could let attackers collect information from Gmail contact lists.
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In June 2012, a new security feature was introduced to protect users from state-sponsored attacks. A banner will appear at the top of the page that warns users of an unauthorized account compromise.
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In March 2014, Google announced that an encrypted HTTPS connection would be used for the sending and receiving of all Gmail emails, and "every single email message you send or receive —100% of them —is encrypted while moving internally" through the company's systems.
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Whenever possible, Gmail uses transport layer security (TLS) to automatically encrypt emails sent and received. On the web and on Android devices, users can check if a message is encrypted by checking if the message has a closed or open red padlock.
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Gmail automatically scans all incoming and outgoing e-mails for viruses in email attachments. For security reasons, some file types, including executables, are not allowed to be sent in emails.
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At the end of May 2017, Google announced that it had applied machine learning technology to identify emails with phishing and spam, having a 99.9% detection accuracy. The company also announced that Gmail would selectively delay some messages, approximately 0.05% of all, to perform more detailed analysis and aggregate ...
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In November 2020, Google started adding click-time link protection by redirecting clicked links to Google in official Gmail clients.
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In Google's Transparency Report under the Safer email section, it provides information on the percentage of emails encrypted in transit between Gmail and third-party email providers.
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Gmail supports two-step verification, an optional additional measure for users to protect their accounts when logging in.
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Once enabled, users are required to verify their identity using a second method after entering their username and password when logging in on a new device. Common methods include entering a code sent to a user's mobile phone through a text message, entering a code using the Google Authenticator smartphone app, respondi...
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If an algorithm detects what Google calls "abnormal usage that may indicate that your account has been compromised", the account can be automatically locked down for between one minute and 24 hours, depending on the type of activity detected. Listed reasons for a lock-down include:
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Google combats child pornography through Gmail's servers in conjunction with the National Center for Missing & Exploited Children (NCMEC) to find children suffering abuse around the world. In collaboration with the NCMEC, Google creates a database of child pornography pictures. Each one of the images is given a unique ...
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The idea for Gmail was developed by Paul Buchheit several years before it was announced to the public. The project was known by the code name "Caribou". During early development, the project was kept secret from most of Google's own engineers. This changed once the project improved, and by early 2004, most employees we...
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In October 2007, Google began a process of rewriting parts of the code that Gmail used, which would make the service faster and add new features, such as custom keyboard shortcuts and the ability to bookmark specific messages and email searches. Gmail also added IMAP support in October 2007.
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An update around January 2008 changed elements of Gmail's use of JavaScript, and resulted in the failure of a third-party script some users had been using. Google acknowledged the issue and helped users with workarounds.
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