text stringlengths 0 152 |
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Number of zero |
or greater |
announce- |
position- |
limit |
announce- |
round- |
seconds |
Value in seconds |
If this value is nonzero, the number of seconds is announced as well, and rounded to |
the value defined. |
Table 12-4 defines the files that will be used when announcements are played to the |
caller. |
Table 12-4. Options for controlling the playback of prompts within a queue |
Option |
musicclass |
Available values |
Music class as defined by |
musiconhold.conf |
Description |
Sets the music class to be used by a particular queue. You can also |
override this value with the CHANNEL(musicclass) channel |
variable. |
If not defined, plays the default value (“Thank you for your patience”). If |
set to an empty value, prompt will not be played at all. |
If not defined, plays the default value (“You are now first in line”). If set |
to an empty value, prompt will not be played at all. |
If not defined, plays the default value (“There are”). If set to an empty |
value, prompt will not be played at all. |
If not defined, plays the default value (“calls waiting”). If set to an empty |
value, prompt will not be played at all. |
Filename of prompt to play |
Filename of prompt to play |
Filename of prompt to play |
Filename of prompt to play |
Filename of prompt to play |
Filename of prompt to play |
Filename of prompt to play |
Filename of prompt to play |
A set of periodic |
announcements to be played, |
separated by commas |
If not defined, plays the default value (“The current estimated hold time |
is”). If set to an empty value, prompt will not be played at all. |
If not defined, plays the default value (“minutes”). If set to an empty |
value, prompt will not be played at all. |
If not defined, plays the default value (“seconds”). If set to an empty |
value, prompt will not be played at all. |
If not defined, plays the default value (“hold time”). If set to an empty |
value, prompt will not be played at all. |
Prompts are played in the order they are defined. Defaults to queue- |
periodic-announce (“All representatives are currently busy |
assisting other callers. Please wait for the next available representative”). |
queue- |
thankyou |
queue- |
youarenext |
queue- |
thereare |
queue- |
callswait |
ing |
queue- |
holdtime |
queue- |
minutes |
queue- |
seconds |
queue- |
reporthold |
periodic- |
announce |
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