Datasets:
Squidnutz
/
extractedtest

Dataset card Data Studio Files
xet
 Community
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If you know the extension of the
person you wish to reach, please
enter it now. For sales, please press
1; for service, press 2; for our
company directory, press #. For our
address and fax information, please
press 3. To repeat these choices
press 9, or you can remain on the
line or press 0 to be connected to
our operator.
Please hold while we connect your
call.
Please hold while we connect your
call.
n/a
Our address is [address]. Our fax
number is [fax number], etc.
Transferring to our attendant. Please
hold.
n/a
n/a
Step or choice
Greeting—
business hours
Greeting—
nonbusiness hours
Main menu
1
2
#
3
0
9
t
i
Filenamea
daygreeting.wav
nightgreeting.wav
mainmenu.wav
Notes
Day greeting. Played immediately
after the system answers the call.
Night greeting. As above, but plays
outside of business hours.
Main menu prompt. Plays
immediately after the greeting. For
the caller, the greeting and the main
menu are heard as a single prompt;
however, in the system it is helpful to
keep these prompts separate.
Transfer to sales queue.
holdwhileweconnect.wav
Transfer to support queue.
holdwhileweconnect.wav
Run Directory() application
Play a recording containing address
and fax information. Return caller to
menu prompt when done.
Transfer to reception/operator.
Repeat. Replay menu prompt (but not
greeting).
Timeout. If the caller does not make a
choice, treat the call as if caller has
dialed 0 (or in some cases, replay the
prompt).
Caller pressed an invalid digit: replay
menu prompt (but not greeting).
Transfer call to dialed extension.
n/a
faxandaddress.wav
transfertoreception.wav
n/a
invalid.wav
holdwhileweconnect.wav