label
int64
0
4
text
stringlengths
10
5.07k
language
stringclasses
1 value
word_count
int64
3
1.02k
cleaned_text
stringlengths
2
3.4k
cleaned_word_count
int64
0
483
2
It works to get you a car. They are nearish the airport (with the rest of the car rental places) for an easy return.\n\nI'm tempted to give them 2-stars instead of 3, but I got *my* car with a minimum of fuss. Something with my gold account wasn't set up right so I had to go to the counter instead of having a reserve...
en
259
works get car nearish airport rest car rental places easy tempted give instead got car minimum fuss something gold account set right go counter instead reserved spot considering else saw day happy got car two people saw one guy talking phone customer service obviously quite upset rate thought one got loudly complaining...
116
0
Ug. First of all - whose idea was it to put all the rental agencies 200 miles from the airport??? Secondly, how is it that Hertz had a line an hour long while all the other car rental agencies had no one in line??? Something is seriously messed up here. Once I finally got my keys, the parking lot number the car was...
en
139
ug first whose idea put rental agencies miles airport secondly hertz line hour long car rental agencies one line something seriously messed finally got keys parking lot number car supposed parked exist led fun find rental game zero staff garage way back airport took us forever find car location signage sucked bad actua...
63
0
Since when did renting a car feel like losing a kidney!!?? Hertz has a huge reception area in the rental car facility with upwards of 20 desks and 5 cyber kiosks to help their customers. Well, it's all crap. There were 2 employees working with customers. The employees spent more time restarting / rebooting the cybe...
en
269
since renting car feel like losing kidney hertz huge reception area rental car facility upwards desks cyber kiosks help customers well crap employees working customers employees spent time restarting rebooting cyber kiosks encouraging us use versus helping people line tried use kiosk work several attempts told staff sa...
128
0
I recently July 20, 2014) rented a car from this Hertz agency and couldn't believe my experience. The check in went fine and because they obviously had lots of cars and no customers (I was the only one at the desk) the agent offered me a Mercedes C Class for my one day of rental. I don't normally drive Mercedes but t...
en
246
recently july rented car hertz agency could believe experience check went fine obviously lots cars customers one desk agent offered mercedes c class one day rental normally drive mercedes took offer car miles drove less miles way back rental agency gps system stopped working difficult much challenging signal lights haz...
109
1
I thought paying extra to do business with Hertz at Phoenix Sky Harbor Airport would be worth it, but it was not. I knew they would try to upsell, but they are all Asian people that work there and I can't understand them. Anyway, I paid premium $ for a compact car (Chevy Spark--very compact) and they are charging me ...
en
83
thought paying extra business hertz phoenix sky harbor airport would worth knew would try upsell asian people work ca understand anyway paid premium compact car chevy spark compact charging counter weekend rental online prepaid invoice said would cost total worth
40
0
I just rented with Hertz in Phoenix. Having to take a bus to the rental site is a hassle but I don't blame the rental car company for the way that the airport is designed. A lot of people complain about this but Hertz did not design this system, the airport authority did.\n\nI arrived at Phoenix with a reservation for ...
en
338
rented hertz phoenix take bus rental site hassle blame rental car company way airport designed lot people complain hertz design system airport authority arrived phoenix reservation full size car apparently offer toyota prius consider full sized car stretch hertz based website basically tried stuff lesser car paid balke...
147
0
Here's an update on my Hertz Rental last month. I was contacted by a Regional Operations person who was very nice and after a few back-n-forth via email, I was told that they were going to reimburse me but it could take up to 10 business days. The Operations person got someone else involved and unfortunately, it's no...
en
83
update hertz rental last month contacted regional operations person nice via email told going reimburse could take business days operations person got someone else involved unfortunately august reimbursement sad starting question initial written review fiasco wow disappointment
37
0
Are there fewer then one stars? What an epic fail. I rent a car with the check engine light on. The agent lies to me and says he adjusted the gas cap and it should fix the light. I learn later there is no gas cap.\n\nCar fails on the freeway. I call the 800 number ... And wait ... And wait. I call the local number. It ...
en
139
fewer one stars epic fail rent car check engine light agent lies says adjusted gas cap fix light learn later gas fails freeway call number wait wait call local number goes finally restart car get airport customer counter open staffed says start walk across garage gold desk manager duty nobody seems authority anything a...
59
0
Horrible customer service! Both times I tried to rent from this airport location, with a reservation, when I got there was told that they had no available cars (even though they had a sign in front that said \"cars available\") and that there would be a 1-2 hour wait for cars. The lady at the counter was very unsympath...
en
170
horrible customer service times tried rent airport location reservation got told available cars even though sign front said cars would hour wait cars lady counter unsympathetic asked point making reservation said explained doesnt insure car given time reserves rate car today kidding ive renting least twice month enterp...
72
0
My experience with my car rental was not a good one. The car that was showed on the site when I booked the rental was not there. The representative kept trying to get me to upgrade for almost $100 a day extra. I kept saying no thank you. Finally I got to the spot where my rental was supposed to be and it wasn't there. ...
en
86
experience car rental good one car showed site booked rental representative kept trying get upgrade almost day extra kept saying thank finally got spot rental supposed ended different car satellite radio requested wo retuning hertz
35
0
Last Thursday I flew to Phoenix on business. I had a reservation at Hertz. I went to the counter and completed the transaction with the clerk. Once she charged my credit card and returned my drivers license and went through all of the rules and restrictions, she announced that there would be a minimum wait of 45 min...
en
335
last thursday flew phoenix business reservation hertz went counter completed transaction clerk charged credit card returned drivers license went rules restrictions announced would minimum wait minutes cars heard several clerks announce waiting customers like completed transaction meeting within hour quite frustrated cl...
150
0
I am always suspicious about the Prepay The Gas option so I never get it but the Counter Rep said that if we didn't drive 100 miles they just prorate it at $2.99 or close to that per gallon. The reps # was #9026.\n\nWell, we got the bill today and Hertz ripped us off by charging $9.78 per gallon. That's ridiculous an...
en
93
always suspicious prepay gas option never get counter rep said drive miles prorate close per gallon reps got bill today hertz ripped us charging per gallon ridiculous rep rented us vehicle clearly lied us worst company phoenix use anyone hertz try steal money
43
2
I wanted to update this review because I feel that their Customer Service, after obviously reading my initial review was not only quick, but also genuine in their handling of the situation. Richard reached out to me and offered his help in resolving this dispute and did a terrific job in making me feel like I was bein...
en
159
wanted update review feel customer service obviously reading initial review quick also genuine handling situation richard reached offered help resolving dispute terrific job making feel like heard instead giving basic company line lip service firm believer company deals crisis criticism important deal happy clients cas...
70
0
OMG Unbelievably RUDE and unprofessional clerk working at hertz in Phoenix airport. I reserve vehicle and pre-paid on 10-5-14. Got there on 11-6-14 and this Rude \"lady\" -NOT.. sitting side way in her chair, looking she's being bothered with me and my request to pick up PRE-PAID vehicle and her response is \" we have...
en
207
omg unbelievably rude unprofessional clerk working hertz phoenix airport reserve vehicle got rude sitting side way chair looking bothered request pick vehicle response cars need wait one hour half servicing cars ask manager much better name tags hertz ask name thinking hard give casually sad jessie ask last name thinki...
100
0
*ZERO STAR REVIEW*\nNote that I love Hertz and not all locations are like this one. Every employee here would be fired at any other Hertz location. \n1) They will knowingly give you a broken car with a smile.\n2) Do not try calling because NOBODY ever answers the phone (Call while you're in line to see this BS)\n3) The...
en
122
zero star review love hertz locations like one every employee would fired hertz location knowingly give broken car try calling nobody ever answers phone call line see bs steal item left minute returning happened someone else sprinted back phone dropping car stolen quickly understand common probably go jail beating one ...
54
0
Think twice before choosing this location and company. Only two agents at the desk with over 20 customers waiting.\nOnly one person at the car checkout. Waited more than 1.5 hours.\nNot much else to do so why not yelp about it .\nGet it together Hertz!!!
en
44
think twice choosing location company two agents desk customers one person car checkout waited much else yelp together hertz
19
0
I think yelp is for people who complain but i would just like to put these people on blast. \n\nI rented from hertz online got the shuttle from the airport got my car right away because I'm a \"gold member\" and things were going well, I then was driving through the checkout where they check your license and print your...
en
334
think yelp people complain would like put people blast rented hertz online got shuttle airport got car right away gold things going well driving checkout check license print contract gave gentleman license credit card printed contract returned credit card contract together license double checked realize back hour airpo...
152
0
We returned our car at this location before flying home. We filled our gas tank to full. The return employee handed us a receipt that said full tank (8 out of 8). My husband was checking our credit card statement and realized we were charged more. He called and the customer service rep said her record indicated 7 ...
en
135
returned car location flying home filled gas tank full return employee handed us receipt said full tank husband checking credit card statement realized charged called customer service rep said record indicated words full charged us additional disputing charge spent hour disputing calling send email etc really wanted da...
61
0
DO NOT RENT HERE. Yes they have the biggest car selection at the airport, but it is not worth it. I rented through a third party and was treated like crap because of it. I was not allowed to speak to a person in the building, instead i was relegated to an intercom system with someone in Florida. The best part is she sa...
en
162
rent yes biggest car selection airport worth rented third party treated like crap allowed speak person building instead relegated intercom system someone florida best part said ok car getting colors comes one week later see bill said chose upgrade extra forty five dollars day never word upgrade ever used lady told car ...
68
1
Such a waste. Great little cozy Mexican restaurant for a business lunch that somehow forgot 1) how to make Mexican food and 2) how to cater to larger groups on their lunch break.\n\nYou will fall in love with its quaint, wooden interior and carafes of salsa, but the love affair will start to wain once you realize how s...
en
343
waste great little cozy mexican restaurant business lunch somehow forgot make mexican food cater larger groups lunch fall love quaint wooden interior carafes salsa love affair start wain realize shoddy unorganized service one serve tables committee places one claim responsibility table go long stretches without key ele...
155
1
A visiting friend and I gave breakfast here a try before heading to Sedona back in April '08. The salsa was very good. My friend said that the chips were awesome. I had a breakfast burrito (eggs and ground beef) that wasn't very memorable, while she had something similar with chorizo wrapped in a soft corn tortilla ...
en
148
visiting friend gave breakfast try heading sedona back april salsa good friend said chips awesome breakfast burrito eggs ground beef memorable something similar chorizo wrapped soft corn tortilla smothered sweet red sauce like liked wooden furniture reminded furniture found every home back dark heavy many engraved thou...
71
4
WOW!!!! I love this place!!! I work downtown and every chance I get I head to this tasty place... I love the service and love the carne asada. I would love it if they would stay open for dinner. \nI will continue to let my friends and family know this is a must!!!
en
53
wow love place work downtown every chance get head tasty place love service love carne asada would love would stay open dinner continue let friends family know must
28
0
Its amazing how people are led to believe that this place serves delicious Mexican food. I would like to know WHAT they are ordering. Been there once and never went back again thanks to their awful long lingering wait staff that took forever to bring us drinks and food along with the low quality of the food. The chicke...
en
100
amazing people led believe place serves delicious mexican food would like know ordering never went back thanks awful long lingering wait staff took forever bring us drinks food along low quality food chicken enchiladas ordered disgusting say least chicken black gross covered mountain seemmed green ooze trying salsa ver...
53
1
OK... While I do agree with some previous posters that Calabria is WAY better than any fast food options (and yes, Subway is fast food, people), I find a lot to be lacking at Calabria.\n\nLocated in the awesome Historic Gold Spot, I really wanted Calabria to have the charm of an Italian deli one would find in Northern ...
en
186
ok agree previous posters calabria way better fast food options yes subway fast food people find lot lacking awesome historic gold spot really wanted calabria charm italian deli one would find northern new jersey alas charm yet another strip mall store find everywhere phoenix seem fresh meats cheeses sandwiches opinion...
87
4
I have only eaten 3 things from here - caprese, gnocchi, and cannoli. \n\nI live in Seattle but make sure to get the Caprese every time I come to Phoenix. Actually, I crave it when I'm not here. Their mozerella is so fresh and the mix of tomatoes and spices tops it off perfect. Their bread is consistently fabulous ...
en
132
eaten things caprese gnocchi cannoli live seattle make sure get caprese every time come phoenix actually crave mozerella fresh mix tomatoes spices tops perfect bread consistently fabulous think best gnocchi munched another persons plate think pretty delicious cannoli best since left east coast love bits chocolate creme...
57
2
I can walk to Calabria's from my office, so I have probably #1 eaten too many of their subs and #2 become partial to the owner. The owner's a nice guy, I swear....really. Ok, somewhere underneath that gruff exterior and short greeting, he's a nice guy. Tell him your a Boston Red Sox fan and he'll lighten up. And kn...
en
271
walk calabria office probably eaten many subs become partial owner owner nice guy swear really ok somewhere underneath gruff exterior short greeting nice guy tell boston red sox fan lighten know want order lunch time rush hour tough call ahead works great office meetings fantastic almost everyone find something menu ho...
138
2
Simple, unassuming environment. A little disappointed with the grocery offerings (maybe 20 different items). Was looking for a larger selection, however the food was very good.\n\nI ordered the ravioli with chicken parm, and my wife had the #3, which is like an Italian sub.\n\nThe sauce on the chicken parm was excell...
en
117
simple unassuming environment little disappointed grocery offerings maybe different items looking larger selection however food ordered ravioli chicken parm wife like italian sauce chicken parm excellent quite evident quality tomatoes used chicken cutlet cooked word describe sandwich simple fresh cuts meat usual accomp...
60
1
I'm not sure why this place is listed as \"closed\" on YELP, I just ate here for lunch today, so I know it isn't closed! I had the lasagna, coworkers tried the spaghetti & meatballs, and the ravioli & meatballs. I liked the lasagna, though it was a bit bland for my taste - something like you might get in a cafeteria. F...
en
171
sure place listed yelp ate lunch today know closed lasagna coworkers tried spaghetti meatballs ravioli meatballs liked lasagna though bit bland taste something like might get cafeteria fresh though one coworker said liked ravioli coworker said spaghetti fair review seems like deliver gave specific time update lunch tim...
76
0
Thank God this place went out of business! I went in there one day and chatted up the owner a bit before ordering. It was about 3 in the afternoon and no other customers were around. I asked if I could get a half sandwich and the owner rudely asked what I expected him to do with the other half! Is he THAT stupid or jus...
en
68
thank god place went business went one day chatted owner bit ordering afternoon customers around asked could get half sandwich owner rudely asked expected half stupid smartass
27
2
Went there for dinner with some friends. Rolled in about 530pm and we had the entire place to ourselves. I had the rice ball since I had read a great review on it elsewhere. I even called the day before since it wasn't listed on the menu, the owner was very kind and promised me he would save me one. It wasn't the g...
en
134
went dinner friends rolled entire place rice ball since read great review elsewhere even called day since listed menu owner kind promised would save one greatest ever decent rice bit sticky would enjoyed meat middle friend ordered panino seemed fresh mozzarella marinated delicious overall think would try place perhaps ...
54
3
Okay, here's another one of those places where I wanted to be selfish and keep all to myself, but alas the last couple of times I've gone it's been almost empty so I've decided to get over myself and share with you the sheer deliciousness that is Calabria.\n\nGet off the 10 on 7th St. and drive North a bit and you're b...
en
452
okay another one places wanted selfish keep alas last couple times gone almost empty decided get share sheer deliciousness drive north bit bound run plethora impressive looking dining options america taco shop living room main ingredient something everyone want one best made order pastas sandwiches traditional style it...
207
1
This is gonna be short and sweet, included is a pic of the chicken salad sandwich that was picked up for lunch. Enough said.
en
24
gon na short sweet included pic chicken salad sandwich picked lunch enough said
13
1
You would be crazy to come here for the caprese. \n\nI liked the idea of this place but the execution along with the prices doused my enthusiasm. Nearly $8 for a caprese is acceptable if its amazing, but here it was a salad form, cubes of mozzarella, tomatoes and onions (who puts onions in this?) and far too much bals...
en
128
would crazy come caprese liked idea place execution along prices doused enthusiasm nearly caprese acceptable amazing salad form cubes mozzarella tomatoes onions puts onions far much balsamic beady italian roll would good price would rather fresh stuff pane co worker spaghetti meatball liked however never express much d...
55
4
Great costume store! Have rented and bought items from here and have never had any issues! The staff is great, very very helpful, and you can browse their selection from their website: http://www.easleys.com/
en
33
great costume store rented bought items never issues staff great helpful browse selection website http
15
4
Locally owned & run by the 3rd & 4th generations of Easleys. Largest selection of costumes in Arizona, so yeah, they get crowded around the last part of October for some obscure reason.\n\nAlso the biggest magic department around with professional magicians behind the counter to help you.\n\nDid somebody say party sup...
en
84
locally owned run generations easleys largest selection costumes arizona yeah get crowded around last part october obscure biggest magic department around professional magicians behind counter help somebody say party supplies looking balloons maybe tank helium fill yep ask name purple dinosaur grew watching tv
44
4
Easley's is so fun. Halloween time at Easley's is a total mad house but still so fun. \n\nIf you ever have a themed party that you need to dress up for, decorate or just \"get in the spirit\" of whatever (National Pig Day)- this is the place.\n\nThey have hundreds- no wait-- THOUSANDS of costumes. I bought my Afro wi...
en
96
easley fun halloween time easley total mad house still fun ever themed party need dress decorate get whatever national pig day wait thousands costumes bought afro wig sorts random stuff super fun prices ever bored want kill time head easley store entertain without even trying
45
4
I'm glad that my boyfriend and I went hear on our Halloween hunt. There were lots of good ideas creeping and crawling around each corner. It was pretty busy as it is the week before Halloween, so they have a guy working in the parking lot to get customers in and out of parking without too much hassle. What a GREAT i...
en
70
glad boyfriend went hear halloween hunt lots good ideas creeping crawling around corner pretty busy week halloween guy working parking lot get customers parking without much hassle great idea really appreciated easy made
33
1
I wouldn't have been able to say \"I've experienced better\" right after my visit to Easley's, as I am not a costume shop regular, but I had been invited to a decade themed party to be thrown while I was vacationing in Austin and visited a second costume shop there. \n\nI left Easley's disappointed because I had very l...
en
182
would able say experienced right visit easley costume shop regular invited decade themed party thrown vacationing austin visited second costume shop left easley disappointed little assistance felt quality costumes somewhat weak items size alternatives suggest expected costume shopping fun imagined shop workers would cr...
81
3
Need an Alvin and the Chipmunk get up? Easleys.\nNeed masks for a glamorous \"Eyes Wide Shut\" kinda party. Easley's.\nNeed a tail to complete a grown man dressed up as a kitty. Easley's.\nNeed a pink cowboy hat bedazzled with silver rhinestones. Easley's. \n\nNeed a vintage Hello Kitty brouche (spell check not working...
en
145
need alvin chipmunk get masks glamorous eyes wide kinda party tail complete grown man dressed kitty pink cowboy hat bedazzled silver rhinestones easley vintage hello kitty brouche spell check working attach pink cowboy hat bedazzled silver rhinestones worn upcoming yelp elite event rustler rooste easley designer boyfri...
81
3
Although a number of Halloween stores begin cropping up over the holiday, I think it is always good to try and support the local businesses. I had an idea of what I was going to dress up for Halloween but in typical fashion, I changed my mind a few days before the Halloween party. Easley's has practically anything you ...
en
237
although number halloween stores begin cropping holiday think always good try support local businesses idea going dress halloween typical fashion changed mind days halloween party easley practically anything might need even though dare rocky horror picture show costume absolute nerve quickly found good substitutes shop...
125
4
Best place in town to find all your costume needs; however, try to go on the off-season because this place gets packed.
en
22
best place town find costume needs however try go place gets packed
12
4
My one stop prop shop. Ive been coming to this store since I was a kid, I love Easley's and their prices!! Dont let the outside fool you, inside they are packed to the gills in spooky, magical, fun, creepy, and creative stuff! My only complaint is they are not open on Sundays. *sigh*
en
54
one stop prop shop ive coming store since kid love easley prices dont let outside fool inside packed gills spooky magical fun creepy creative stuff complaint open sundays sigh
29
4
Personalized attention, zombie makeup advice, staff had detailed product knowledge. A+ :)
en
12
personalized attention zombie makeup advice staff detailed product knowledge
9
3
I love this place. It's been here FOREVER and I've just recently been introduced around Halloween.\nI went in to find some makeup and gags for both the Zombie walk and a friend gathering up in Jerome.\nWhat a blast! I wish I could rent a costume every day of the week and dress up as something different. Well, maybe I w...
en
107
love place forever recently introduced around went find makeup gags zombie walk friend gathering blast wish could rent costume every day week dress something different well maybe would go specially love huge selection facial hair ask plenty classic new gag items well super fun magic tricks party blown away fun little s...
52
4
I love this place. Interestingly, I've rarely used it has a Halloween-shopping go-to! I'm a teacher, and for me this is THE PLACE to go to get funny, off-beat, inexpensive treats and surprises for my students. Little dime-store goodies, etc. I also went to Easley's ten or twelve times when I was prop-shopping for a pla...
en
147
love place interestingly rarely used teacher place go get funny inexpensive treats surprises students little goodies etc also went easley ten twelve times play directing one best things place assortment inexpensive hats engineer hats captain hats straw hats jester hats name range price quality cheap needs little expens...
66
3
I am always telling my friends at work that this place is my Disneyland. A drama teacher's best friend. Easley's is a huge 2 room store filled with props, costumes and party favors. I am there. I would move into the place if I could. lol! I have to be very careful when I go to Easleys because I could spend my entire p...
en
357
always telling friends work place disneyland drama teacher best friend easley huge room store filled props costumes party favors would move place could lol careful go easleys could spend entire paycheck give four stars negatives sadly however negatives still keep away probably par business type field costumes mostly pa...
172
0
i wish we could choose to rate them zero stars... the employees at easley's are the most rudest people i have ever encountered in my life. they definitely don't even deserve 1 star. i will never shop here again even if its the last costume store open around halloween. let me go ahead and tell you a little bit about wha...
en
274
wish could choose rate zero stars employees easley rudest people ever encountered life definitely even deserve star never shop even last costume store open around halloween let go ahead tell little bit actually happened couple days ago daughter years old went easleys pick halloween costume daughter knew exactly wanted ...
126
3
this is the place to go if you've procrastinated on a costume. they have a ton of stuff and they rotate in seasonal things. the employees are eccentric and fun. there are costumes for rent and to purchase. the only thing is the costumes are a bit pricey (which is why I recommend it for procrastinators). if you are a...
en
71
place go procrastinated costume ton stuff rotate seasonal things employees eccentric fun costumes rent purchase thing costumes bit pricey recommend procrastinators able plan ahead get much better value shopping online
30
0
Like the shop but the EMPLOYES ARE THE MOST RUDEST PEOPLE EVER!! \n\nMy two friends and I were were shopping for costumes for an upcoming ASU costume party. We didn't have anything specific in mind so we were browsing and trying on everything that interest us and sending our pictures with the costumes on to our other f...
en
186
like shop employes rudest people ever two friends shopping costumes upcoming asu costume party anything specific mind browsing trying everything interest us sending pictures costumes friends approval know see think look good fun enjoying first visit since come way tempe shops like tempe suddenly floors rep approaches u...
88
0
The customer service is the worst.. They all walk around in imaginary demon costumes because that's what they act like . Ashley Easley or at least that's what she tells customers is the most rudest person ever. It amazes me how they are still in business. I am a makeup artist and I work with a lot of other makeup artis...
en
98
customer service worst walk around imaginary demon costumes act like ashley easley least tells customers rudest person ever amazes still business makeup artist work lot makeup artists industry big arizona make sure let know stay feet away easley dumb shop thanks nothing monsters customer service guys suck
47
0
I would give this place ZERO stars if I could. I drove all the way from the west side of town (45 min drive) to rent a costume for my daughters birthday from them for the next day. I was told on the phone it was $50 and they needed to keep credit card #. When I get there I was told that to be able to take it home I nee...
en
535
would give place zero stars could drove way west side town min drive rent costume daughters birthday next day told phone needed keep credit card get told able take home needed major credit card visa debit husband reputable business area visa debit card name business name one worker said needed approval manager ok time ...
226
0
Yes, this is a local institution and a place to get costumes year-round. And yes, the customer service is terrible. Not sure why it's self-deemed a \"fun shop\" with grumpy, rude employees who are be better suited for work at the Maricopa County Jail. With sub-culture costuming bubbling up to pop culture status, a comp...
en
85
yes local institution place get costumes yes customer service terrible sure fun grumpy rude employees better suited work maricopa county jail costuming bubbling pop culture status competitor offering welcoming experience could give high margin business run money always internet better yet make stuff
43
0
I don't know how this place has stayed in business so long...they are so rude....they act like their crappy rentals are gold and \"EVERYONE\" is going to steal them.They want a \"major\" Credit Card before you can rent anything. My husband and I are Debt Free we use cash or our debit cards for everything. I can get a r...
en
81
know place stayed business long rude act like crappy rentals gold going steal want credit card rent anything husband debt free use cash debit cards everything get rental car easier rent costume pretty bother awful business internet party city better
40
0
They are HORRIBLE, AWFUL business people and I am officially boycotting them and here's why....a friend of mine, her 1 yr old son and I paid a visit to thier shop a while back and I purchased several items totalling more than $250 and when we were done, we walked next door to have lunch at Zoe's. We thought nothing of ...
en
488
horrible awful business people officially boycotting friend mine yr old son paid visit thier shop back purchased several items totalling done walked next door lunch zoe thought nothing patronized thier establishment customers cars parking lot plenty spaces even halfway meal owner easley shop came told us need move vehi...
216
0
I wish I could not leave a star at all. I went here on Halloween and they closed 2 hours before their normal closing time. They did not update their phone system when I called in advance to check their hours & the line was busy. An employee/manager was at the door and was so ridiculously rude when I walked up saying I ...
en
84
wish could leave star went halloween closed hours normal closing time update phone system called advance check hours line busy door ridiculously rude walked saying procrastinate costume store says busiest time year would never shop ever
36
4
When I first started doing drag shows (8 years ago), this place had amazing amounts of facial hair to chose from, some obviously fake and comical, and some realistic looking stuff as well. I like a variety of facial hair so this was a perfect one-stop shop. I've been coming here ever since!\n\nRecently I went looking f...
en
152
first started drag shows years ago place amazing amounts facial hair chose obviously fake comical realistic looking stuff well like variety facial hair perfect shop coming ever since went looking accessories etc nye party going everything wanted per se also disappoint got cheap sturdy top hat decorate cane plan bling w...
76
3
Great technology and great dentist. \n\nThe best thing: I never waited in the lobby for more than 5 minutes!
en
19
great technology great dentist best thing never waited lobby minutes
10
0
I will never come here again and I recommend that you don't either. Poor customer service noone is even here and we have been waiting for 30 minutes. Then someone comes in after us and they are seen before us? The lady at the front desk /the dentist clearly has an attitude problem and doesn't know what they are doing. ...
en
71
never come recommend either poor customer service noone even waiting minutes someone comes us seen us lady front desk dentist clearly attitude problem know better service dmv south phoenix
29
0
Horrible dentist. Tried to upsell me on literally everything and told me I needed six fillings replaced (that had been done all within the last few years). Plus the facility itself was dirty. Gross!
en
34
horrible dentist tried upsell literally everything told needed six fillings replaced done within last years plus facility dirty gross
19
3
This isn't my favorite Avis location. The reason I like using them is that generally they're close to the airport. No such luck here. They are in the same terminal with most of the other rental cars. If you're a regular renter, you can just check the board for your name and head downstairs and pick up your car. T...
en
74
favorite avis location reason like using generally close airport luck terminal rental cars regular renter check board name head downstairs pick car map provide helpful lists major hotels phoenix
29
2
Hit and miss. I rent a lot of cars because I do a lot of long distance driving and would rather not put the miles on my car. Avis always has the cheapest rates and in particular this Avis because it is the airport location and obviously gets a lot of business.\n\nWord of advice - how they apply their \"policies\" all...
en
220
hit miss rent lot cars lot long distance driving would rather put miles car avis always cheapest rates particular avis airport location obviously gets lot advice apply depends agent see counter old bitter women usually wo honor free upgrade coupons wo let pick car available ones wo let pay different credit card one res...
103
1
This is probably the 4th time I've rented a car from Avis at PHX. A rental car is a rental car. How can that get screwed up? Well, I picked up my car at 12:30 am or so. Went to Avis counter at Sky Harbor. 1 person on counter helping someone with directions. Another person walking around straightening furniture... Stood...
en
200
probably time rented car avis phx rental car rental car get screwed well picked car went avis counter sky harbor person counter helping someone directions another person walking around straightening furniture stood line one line least min told go downstairs preferrred customers someone help bs waited finally got car mi...
100
0
Except the car is in good sharp, there is no customer service. When I was at different lane to get out, the AVIS associates was sitting at the gate without walk to my lane and check me out. Instead, I have to back the car, move to the lane they were sat. Speak with horrible tone and rude. Moreover, they said if I p...
en
86
except car good sharp customer service different lane get avis associates sitting gate without walk lane check instead back car move lane sat speak horrible tone rude moreover said pass min return time charge extra day avoid avis hertz gave much better experiences
43
0
First time with Avis -- and decidedly the last. My boyfriend and I booked a rental for an upcoming trip and didn't receive a confirmation email. We called to request another sent to us and were puzzled when the reservation was lost, but more so when the customer service agent was unwilling to help us locate it. Our puz...
en
121
first time avis decidedly last boyfriend booked rental upcoming trip receive confirmation email called request another sent us puzzled reservation lost customer service agent unwilling help us locate puzzlement turned indignation reservation somehow ended charging boyfriend credit card week half later reservation still...
62
0
Never again. I have to go to Avis because they're one of my company's \"preferred\" vendors, but I'll have to make an exception next time. Service was mediocre. However, when I got to the car to my surprise it was a tiny little Chevy Aveo, which I imagine is an automobile only used for rentals, since no one in their ri...
en
127
never go avis one company vendors make exception next time service mediocre however got car surprise tiny little chevy aveo imagine automobile used rentals since one right mind would purchase vehicle like bad enough car cleaned filthy inside clock car hours power steering navigation system kept falling apart almost cau...
61
0
To whom it may concern. \n \n I Paul Davis reserved a vehicle from Avis Car Rental on December 5, 2012. I had rented a Full size car- group E from the Avis Rent Car location at 1805 E Sky Harbor Circle South, Phoenix, AZ 85034. Upon my arrival at Phoenix Sky Harbor Airport, I proceeded to Avis Rental to pick up my rent...
en
380
may concern paul davis reserved vehicle avis car rental december rented full size group e avis rent car location e sky harbor circle south phoenix az upon arrival phoenix sky harbor airport proceeded avis rental pick rental car reserved counter representative avis named deshawn assisted requested vehicle back seat fold...
178
0
This place is worse than the Keystone cops--a total, disorganized clusterf**k. Where do I begin.....Hmmmm.....to start, no one was around their MASSIVE parking lot when we attempted to return our car. NO ONE. There was a sign that said \"E-receipt here\". Sounded OK. It took forever just to get the car, and we got...
en
363
place worse keystone cops total disorganized clusterf begin hmmmm start one around massive parking lot attempted return car one sign said sounded took forever get car got free tank gas sounds good right drop car catch flight especially since one around hah apparently approached customer service desk turn keys customer ...
160
0
Do not rent from Avis! Charged for picking up car 29 minutes early at an hourly rate of 61.50. Wanted to turn car in one hour late and told I'd have to pay that rate. That's unacceptable, and customer service rep. unbendable even with extenuating circumstances.
en
46
rent avis charged picking car minutes early hourly rate wanted turn car one hour late told pay rate unacceptable customer service unbendable even extenuating circumstances
25
0
Terrible car selection and they all have high mileage. I would stay away from here. Even though I paid for a Luxury Car I got a mom van suv and that is standard according to the guy. I usually rent from National Car Rental and have little to no problems there.
en
51
terrible car selection high mileage would stay away even though paid luxury car got mom van suv standard according guy usually rent national car rental little problems
27
0
If I could give no stars, this Avis car rental place would get that. This was the first experience my husband and I have had renting from this company and it's the last time. \nWe reserved a vehicle online a few days before arriving. The website clearly states that they take debt cards but were told otherwise when we w...
en
260
could give stars avis car rental place would get first experience husband renting company last time reserved vehicle online days arriving website clearly states take debt cards told otherwise went pick vehicle arrived avis line people waiting maybe workers counters took almost hour finally get helped signs saying event...
115
0
Overcharged on insurance not looked after by there so called \" customer service \" make sure to rent somewhere else and save yourself the troubles of dealing with them and there total lack of customer care
en
36
overcharged insurance looked called customer service make sure rent somewhere else save troubles dealing total lack customer care
18
4
Trini is great; he listens and gives you exactly what you want. Or tells you why it wouldnt work.
en
19
trini great listens gives exactly want tells wouldnt work
9
4
Nikki is an absolutely amazing colorist! I never have to tell her what to do...she does whatever she wants to my hair and it always turns out great. I have yet to have my hair colored when I didn't get at least 5 compliments from complete strangers.
en
47
nikki absolutely amazing colorist never tell whatever wants hair always turns great yet hair colored get least compliments complete strangers
20
4
After moving to downtown Phoenix (and loving having done so) I grew tired of traveling 45 minutes each way to visit my stylist of 10+ years. A stylist I loved and admired. The decision to find a new stylist was traumatic, to say the least. After all, NOTHING is more important than good hair. It does not matter how much...
en
335
moving downtown phoenix loving done grew tired traveling minutes way visit stylist years stylist loved admired decision find new stylist traumatic say least nothing important good hair matter much shoes clothes car cost hair ai coming terms decision search new thank yoga meditation herbal cleansers decided give trini s...
159
1
I went in and had a root touch up, while it was nice, there were some things that really bothered me. After rinsing the dye out I had some smeared on my forehead. I assumed that the hairdresser would remove it, but he let it sit there until he was done and I asked to have it removed. It didn't come all the way off and ...
en
157
went root touch nice things really bothered rinsing dye smeared forehead assumed hairdresser would remove let sit done asked removed come way spent three days scrubbing exactly professional job also styling hair curly used brush blow dryer straighten flat iron would ok said something allowed use flat iron thought weird...
61
4
Love the salon but more so love Trini. He has fixed my hair and love the transitions my hair takes between my appointments! Plus the hair massages during the hair washes are amazing!
en
33
love salon love trini fixed hair love transitions hair takes appointments plus hair massages hair washes amazing
17
3
I went back again, after a call from the owner inviting me to try them again. I'm much happier this time around. Good service, my hair looks great and feels super soft.
en
32
went back call owner inviting try much happier time around good service hair looks great feels super soft
18
2
I was a bit disappointed with VOLR. Absolutely loved the interior space and the location, in the hip Roosevelt/3rd Ave area, sandwiched between Lola Coffee and Pita Jungle. \nWhat I didn't love was the experience I received. I will not say the name of my stylist, because I don't think that the person deserves to be pun...
en
271
bit disappointed volr absolutely loved interior space location hip ave area sandwiched lola coffee pita jungle love experience received say name stylist think person deserves punished ok job long hair requested simple cut asked inches instead received inch asked swoopy side bangs received bangs bit jagged align natural...
118
4
Alex R. has cut my hair twice and colored it once. Both times were super enjoyable. What I liked most was that despite the super chic appearance of the shop, Alex is down to earth and listened to me.\n\nThe first time I went into the shop, I was very shy -- I knew I wanted to change up my hairstyle but I wasn't exactly...
en
186
alex cut hair twice colored times super enjoyable liked despite super chic appearance shop alex earth listened first time went shop shy knew wanted change hairstyle exactly sure wanted look like think alex sensed feeling timid offered several options help decide ended giving great color lovely cut helped feel confident...
87
4
It was my first experience going to a salon close by to where we lived, since our move from North Phoenix. I went over to this salon trusting the raving reviews about them and I am so glad I did. Not only is Noah an excellent hair stylist, he is very personable and didn't pressure me at all on purchasing products. He s...
en
121
first experience going salon close lived since move north phoenix went salon trusting raving reviews glad noah excellent hair stylist personable pressure purchasing products shows truly cares happiness clients love hair felt relaxed comfortable volr loved ambiance salon staff also friendly level customer service receiv...
51
4
I followed Jillian to this salon, because she is so amazing, and despite the drive from the West Valley, I love this salon. It has an energetic, kicky vibe and a friendly, convivial environment. \n\nAs for Jillian, she has the rare ability of not only listening and knowing exactly what your hair needs and you want, but...
en
124
followed jillian salon amazing despite drive west valley love salon energetic kicky vibe friendly convivial environment jillian rare ability listening knowing exactly hair needs want also talent execute vision tactful poised way gets wherever get compliments hair happy recommend jillian everyone referred switched inclu...
55
4
I have never really sought to have very stylish hair. I have straight, medium bodied, brown, white-guy hair with a mean cowlick at the part and a thinning double crown. As you can imagine, there isn't a whole lot you can do with a head of hair like that. \n\nI've been around. I've been to chains and colleges, old-timer...
en
708
never really sought stylish hair straight medium bodied brown hair mean cowlick part thinning double crown imagine whole lot head hair like around chains colleges barber shops year clients classy barber shops bourbon mahogany hot shaves trendy organic alt chic salons walk typical guy cut longer top fade sides sure open...
315
4
Noah is awesome. I love my haircut! Have been going to a barber for years and cutting my hair shirt. Have been trying to grow it out and have not been able to find a style I like. Noah mad a recommendation and gave me a new look that I live. Can't wait to see what he can do the next time after it has had some time...
en
82
noah awesome love haircut going barber years cutting hair shirt trying grow able find style like noah mad recommendation gave new look live ca wait see next time time grow many thanks expertise handle specific hair
36
0
Worse experience ever! I walked in for just a trim on the sides wanting to keep a manly side part cut and walked out with half my hair gone. The stylist said he was the owner, will not be coming back.
en
41
worse experience ever walked trim sides wanting keep manly side part cut walked half hair gone stylist said owner coming back
21
4
I hate writing reviews but thought it was necessary to give credit for my awesome cut. I've been going to barber shops for years and thought I would give this spot a chance. I requested Noah based on the reviews I read and was very pleased with the results. Noah listened to what I want and gave suggestions as went. Ev...
en
81
hate writing reviews thought necessary give credit awesome cut going barber shops years thought would give spot chance requested noah based reviews read pleased results noah listened want gave suggestions went everyone super friendly complimentary cleanup cuts also great score mos definitely coming back
44
4
After moving to Phoenix, I went to see Nikki based on a recommendation from a friend and I couldn't be happier. Nikki is an amazing stylist. She listens to what I want, makes helpful suggestions based on my hair and I always leave looking like a natural blonde. She even took the time to teach me how to curl my hair wi...
en
65
moving phoenix went see nikki based recommendation friend could happier nikki amazing stylist listens want makes helpful suggestions based hair always leave looking like natural blonde even took time teach curl hair flat iron
34
4
A wonderful experience every time I visit! Their level of professionalism is unmatched in the service industry. The talent is amazing and Noah is an absolute gem! The care and courtesy shown to clients is fantastic and I would recommend Salon Ro 5 to everyone who cares about their locks!\n\nThank you for the continu...
en
58
wonderful experience every time visit level professionalism unmatched service industry talent amazing noah absolute gem care courtesy shown clients fantastic would recommend salon ro everyone cares locks continued exquisite hair care
31
4
I recently visited RO5 salon for a cut, color, and style with hairstylist Keith Smith; I was completely satisfied with the results. I wanted a lighter color and ombre for spring and during the consultation Keith completely explained the entire process and his recommendations, which I suggest all of you to follow. When ...
en
159
recently visited salon cut color style hairstylist keith smith completely satisfied results wanted lighter color ombre spring consultation keith completely explained entire process recommendations suggest follow visited salons past sometimes light blonde color would brassy tone got coloring absolutely perfect end resul...
75
4
Never been one to go to a salon to get my hair cut and styled, but after my experience here I'll be coming back again and again! Had Tamara style my hair and she was amazing! Owner was great and I felt very comfortable and very relaxed throughout the entire experience. They treated my hair like a piece of artwork, some...
en
96
never one go salon get hair cut styled experience coming back tamara style hair amazing owner great felt comfortable relaxed throughout entire experience treated hair like piece artwork something never experienced really appreciated took new style cancun could get enough great feedback received family well strangers fo...
48
2
I came here cause one of the stylists, Tamara, needed hair models to complete her stylist training. I was there for color, hair cut and style. I must share that Tamara did a fantastic job with my hair. The most promising part is her passion for the profession and she has fantastic, warm people skills which I hope will ...
en
305
came cause one stylists tamara needed hair models complete stylist training color hair cut style must share tamara fantastic job hair promising part passion profession fantastic warm people skills hope diminish year passes enjoyed getting know bit spent time hair felt listened telling concerns hair massage terrific use...
124
4
This is my favorite salon in AZ and I have tried a LOT of them. Best value, stylists and environment by a long shot. Tamara, Maria and Keith are all fabulous. Plus they use really top shelf B&B products. I was reluctant to post review because it's my hidden gem and I don't want everyone going there :).
en
58
favorite salon az tried lot best value stylists environment long shot tamara maria keith fabulous plus use really top shelf b b products reluctant post review hidden gem want everyone going
31
3
Good location, nice interior, very cool on walk in, stylist, Tamara, was understanding and patient. I like it, very professional.
en
20
good location nice interior cool walk stylist tamara understanding patient like professional
12
1
I had a bridesmaid's dress altered here and was very disappointed. It wasn't THAT complicated of an alteration either and I'm not all that picky. The dress had a 'sash' around the waist and when I had to get the dress hemmed, in turn the 'sash' needed to be brought up so it was the same length as the dress. Despite ...
en
358
bridesmaid dress altered disappointed complicated alteration either picky dress around waist get dress hemmed turn needed brought length dress despite attempts get point across alteration never made additionally way hung back dress got taken sides first time nothing done adjust thing hanging way left almost side instea...
155
2
I took my wedding dress here to be altered and I thought the lady did a great job. My matron of honor also took her dress here and no problems. That was over a year ago, so who knows in a year the quality in work and customer service could have gone down.\nSorry to c.b. who didn't have such a great experience with the ...
en
69
took wedding dress altered thought lady great job matron honor also took dress problems year ago knows year quality work customer service could gone great experience staff work done
29
1
I went here to get a pair jeans shortened. Not the biggest of tasks. Not only was the woman working there not very polite, but they took a week for the alterations. That seems like a pretty long time just to alter one pair of jeans.
en
46
went get pair jeans shortened biggest tasks woman working polite took week alterations seems like pretty long time alter one pair jeans
22
1
This place is too pricey for dry cleaning - and I am never sure what I am going to end up paying. Usually, 4 items (a mix between dress shirts, slacks, basic dresses) costs around $20 - $25 and has a three or four day turn around period. \n\nI've also used their tailoring services to get a pair of pants hemmed and wa...
en
126
place pricey dry cleaning never sure going end paying usually items mix dress shirts slacks basic dresses costs around three four day turn around period also used tailoring services get pair pants hemmed disappointed outcome still long main selling point place location really dry cleaners downtown cute dog fun pet rece...
62
1
Love to support downtown area businesses but the ladies attitude who owns the place is caustic. Too many other choices.
en
20
love support downtown area businesses ladies attitude owns place caustic many choices
12
1
Actually this place does a great job at dry cleaning and tailoring, and you can't beat the location. They are a bit overpriced, which adds up if you have a lot of dry cleaning. My biggest complaint is that somehow, every time I go in - no matter who is working and no matter what I'm asking for - I get a boatload of att...
en
118
actually place great job dry cleaning tailoring ca beat location bit overpriced adds lot dry cleaning biggest complaint somehow every time go matter working matter asking get boatload attitude assuming operation maybe rudeness runs family seriously top ridiculous dropped close got yelled store closed really lock door c...
51
1
Kind of a lame dry cleaner. I dropped off some clothing that I suspect was only pressed, rather than cleaned and pressed. Additionally, their turn-around times are not very fast.
en
30
kind lame dry cleaner dropped clothing suspect pressed rather cleaned pressed additionally times fast
14
0
The food is reminiscent of a hospital cafeteria. The staff is rude and the ambiance is tacky.
en
17
food reminiscent hospital cafeteria staff rude ambiance tacky
8