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We will continue to leverage our diversified technology portfolio to create innovative solutions for our customers and markets. Our Technology Platforms continue to evolve — addressing the changing and anticipated needs of high-growth markets.
Looking forward.
Education that raises everyone’s bar.
Proper use of health and safety products is critical for infection prevention, personal safety, and overall health. Building on our existing customer education programs, 3M has created training libraries that are accessible to customers anytime and anywhere, including on-demand education, live webinars, in-person events, and education resources.
We deliver educational content to health care professionals at hospitals and clinics, professional conferences, and via online webinars — all around the world, through 3MSM Health Care Academy. This not only helps customers get the most out of our products; it is part of our commitment to help professionals improve outcomes for their patients and customers.
Continuing education is available in areas including medical, dental, orthodontics, health information systems, food safety, health care Sustainability, drug delivery systems, and consumer health and wellness. Many professionals utilize our training courses to accrue continuing education credits toward their professional certification. This online training is a convenient option for busy health care professionals.
Our purpose is the same for our Personal Safety Division. In a rapidly evolving business and occupational health and safety environment, our education and training programs can instruct workers on workplace safety hazards and health risks, personal protection equipment (as regulated by the Occupational Safety and Health Administration, or OSHA), and the proper use and maintenance of 3M products.
Our health and safety training takes place on the road, on the manufacturing floor, and online.
In several parts of the world, we use mobile vehicles to bring training and education directly to companies and workers at their job sites. This enables us to reach more people and provide more training instances. The 3M Safety Roadshow is a fully-equipped mobile training center that showcases 3M’s industrial safety expertise and personal protective equipment. It travels to multiple locations each year and provides in-person safety training, education, and demonstrations. Supported by 3M’s highly credentialed technical service staff, the Safety Roadshow partners with industrial facilities across the United States and India to promote safety and build confidence.
Our Roadshow can’t reach everyone, so in China, we launched a series of cartoon game-based trainings to help workers increase their understanding of health and safety concepts related to personal protective equipment. Workers scan a QR code to access the training where they can view content and complete a training quiz from their mobile phones.
This includes our e-learning platforms and in-classroom events. 589,000.
In 2019, the total number of training instances was.
What we create 196 197 3M 2020 Sustainability Report #improvinglives Our customers
3M has earned more than 120,000 patents over the years, a testament to the strength of our innovation engine.
The policies and standards that guide the design, manufacturing, marketing, and sale of 3M products share a common foundation: the 3M Code of Conduct. The Code of Conduct is an overarching guide to the appropriate decisions and actions of 3M individuals and teams as they go about their work. It defines our values and the responsibilities that 3M employees and 3M suppliers must meet.
Under this broad umbrella of values are principles, policies, standards, and guidelines that more specifically outline what 3M believes is the ethical approach to various work situations, including situations that involve innovation management of 3M products.
Product Safety, Quality, and Stewardship Principle.
Our customers depend on 3M’s products to advance, enhance, and improve their companies, homes, and lives — and we have a responsibility to live up to those expectations. For this reason, we must strive to produce only the highest-quality products.
Every item we sell must meet rigorous quality standards and must be safe for its intended use.
As detailed in our Product Safety, Quality, and Stewardship Principle, located under 3M’s Code of Conduct – Be Fair, product safety, quality, and stewardship must always be primary considerations during the design, manufacturing, marketing, and sale of 3M products. 3M employees must know and follow all applicable laws, regulations, and 3M policies, standards, and procedures for product safety, quality, and stewardship and must diligently report and respond to concerns. 3M management is responsible for addressing reported concerns and assuring that 3M employees are properly trained in applicable laws and regulations as well as 3M policies, standards, and procedures.
Further, we take it as our responsibility to produce products with superior environmental performance across their entire life cycle, including product reuse and repurpose, and to work with our suppliers and business partners so that their operations support these same objectives.
Product Safety, Compliance, and Stewardship Policy 3M’s Product Safety, Compliance, and Stewardship Policy underscores our commitment to commercializing and selling products that are safe for their intended uses; compliant with all applicable environmental, health, and safety (EHS) regulations and 3M expectations; and developed with a goal to continuously improve the EHS performance of products and corresponding manufacturing processes.
Each 3M business must maintain processes for the effective global review of product safety, compliance, and stewardship requirements. This includes consideration of EHS aspects relevant throughout the life cycle of a product, including raw material selection, product design, formulation, manufacturing, marketing, sale, intended and anticipated use or misuse, recycling, reuse, repurpose, and disposal. The process must meet and maintain continuous compliance with applicable national, regional, and local regulations, as well as 3M expectations. These business processes must be incorporated into New Product Introduction (NPI) and product Change Management Process (CMP) procedures. Product safety, compliance, and stewardship requirements must be integrated into the development, commercialization, and sale of 3M products.
In addition, we have established an internal standard to assure uniform compliance globally for the manufacturing, sale, testing, and promotion of medical devices, food or drink, food or drink supplements, food or drink additives, drugs, and cosmetics for use in or with humans or animals.
Innovation management Applying science to create Sustainability solutions. 3,780.
Over the past 5 years, 3M has earned an average of patents per year. Our commitment.
At 3M, we apply science to improve lives.
But just as society’s challenges continue to evolve, so does our science. We are relentlessly evolving and adapting our technologies in order to help solve the problems of today and tomorrow. We created our 3M Periodic Table of Technology Platforms 13 years ago, and in 2019, we updated it to assure it accurately reflected our focus and investment in technologies for the future. The new 3M Periodic Table has a total of 51 Technology Platforms. Most of our Technology Platforms are unchanged. We added nine new Technology Platforms, changed eight, and two were divested. The result is 51 Technology Platforms aligned with our future growth opportunities.
Our 51 Technology Platforms are shared and combined across businesses and regions to invent unique products for a variety of industries. No single business owns any of these platforms.
They are managed by the company and can be leveraged by any of the businesses to serve their respective customers or markets.
All of our businesses are connected by our fundamental strengths — technology, manufacturing, global capabilities, and brand — which allows us to invent, build, and sell products across our vast global network.
R&D is our heartbeat.
We continue to invest in scientific research and product development in close partnership with our customers and the marketplace. R&D fosters a constant stream of unique and cutting-edge products that drive organic growth.
Our 15% Culture — instituted six decades ago — inspires creativity, risk-taking, and collaboration. It gives employees the freedom to take risks and learn from mistakes. That freedom is essential to scientific discovery. Employees can spend 15% of their time on projects that interest them. These projects and ideas might eventually become successful new 3M products.
$1.91B.
In fact, in 2019, we invested or nearly 5.9% of our sales back into R&D.
All of our businesses are connected by our fundamental strengths — technology, manufacturing, global capabilities, and brand.
What we create 198 199 3M 2020 Sustainability Report #improvinglives Innovation management
As with our other policies, each business must maintain processes that assure the appropriate review of any advertising or claims about its products. This includes substantiation of claims through testing based on sound statistical and scientific principles.
Hazard communication.
Communicating the potential hazards of 3M materials supports 3M’s core values and is an integral part of keeping stakeholders informed about 3M materials. The vehicles for communicating these hazards and product chemical components include safety data sheets (SDS), product labels, product literature, instructions for use, transportation classification documentation, and other communications tools, including a newly launched Ingredient Communication website on 3M.com. Each business must use corporate processes that evaluate the potential hazards of 3M materials and transmit, in local country language(s), information about the hazards to employees, contractors, and customers; it must meet all regulatory requirements and 3M standards and guidelines; and it must promote informed decisions about the materials’ proper and safe handling, use, and disposal.
Alternatives to animal testing 3M is a major advocate for the use, wherever practicable, of alternative test methods (non-animal) to help develop safe products. 3M is a strong contributor in this area and is currently utilizing many of these alternative methods, such as computational toxicology and in vitro testing using isolated tissues or cells. We are also investing in the internal and external development of new methodologies that replace animal testing, and we actively engage with governments, lobbying groups, and industry partners to help further the science for the appropriate use of non-animal methods. Where animal testing is required, we follow our Animal Welfare in Testing and Research Policy.
Human Subject Research Policy.
Our Human Subject Research Policy protects the rights, safety, and welfare of human subjects who participate in 3M-supported research. All supported research involving human subjects must be conducted in accordance with all applicable national, regional, and local ethical and legal rules and regulations and must be conducted in accordance with three principles, as described in the Belmont Report: respect for person, justice, and beneficence.
In 2019, we strengthened our 2025 goal (invest to develop more sustainable materials and products to help our customers reach their environmental goals) by requiring that 100% of our products entering the new product commercialization process include an SVC. Many companies view the topic of Sustainability in product development as a challenge, but at 3M, we welcome it and have taken an aggressive approach — working to identify and understand future Sustainability needs, and expanding our portfolio of products, filling them with Sustainability advantages.
By embedding Sustainability into our R&D process, our brands, and the mindset of our customers and suppliers, we’re able to move 3M’s growth to new levels and advance our commitment to improving our business, our planet, and every life.
Chemicals Management Policy 3M is a science-based company committed to applying our scientific expertise to improving lives. Helping people live safe and productive lives is important to 3M — for our employees, our customers, and everyone living on the planet. Chemicals are essential for producing 3M’s broad range of products, and part of 3M’s role in helping people live safely is effective and responsible chemical management.
3M’s Chemicals Management Policy reflects the evolving values of 3M and our stakeholders. Under this policy, to continuously improve the environmental, health, and safety attributes of our products, 3M has identified specific chemicals whose use in products and manufacturing processes is subject to restrictions or specific management actions.
Advertising and Product Representation Principle 3M’s reputation as a responsible company extends to the products and services we offer and how we represent them. 3M must communicate honestly and accurately about 3M’s products and services. Learn more by visiting our Advertising and Product Representation Principle.
It’s our policy to represent our products truthfully, fairly, and accurately in all sales, advertising, packaging, and promotional efforts. All product claims must be substantiated and technically accurate, as specified by the Advertising and Product Representation Policy.
Goal: Every 3M product entering the new product commercialization process will include a Sustainability Value Commitment (SVC) that demonstrates how it drives impact for the greater good.
Science for Circular.
Helping people live safe and productive lives is important to 3M.
What we create 200 201 3M 2020 Sustainability Report #improvinglives Innovation management
Switzerland.
Finland.
Kenya South Africa.
Nigeria Israel.
Saudi Arabia 3M Gulf*
India.
Hong Kong.
Japan South Korea.
China.
Russia.
Ukraine.
Kazakhstan.
Taiwan.
Philippines.
Vietnam.
Australia.
Malaysia.
Indonesia.
Singapore.
New Zealand.
Norway.
Italy.
Spain Portugal.
Denmark.
Morocco.
Egypt.
Turkey.
Greece.
UK.
Germany.
Belgium Netherlands.
Ireland France.
United States Canada.
Mexico.
Guatemala.
El Salvador.
Costa Rica.
Trinidad & Tobago.
Colombia.
Panama.