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Venezuela.
Peru.
Argentina.
Uruguay.
Jamaica.
Ecuador.
Brazil.
Puerto Rico.
Key.
Pakistan.
Technical Capabilities Manufacturing & Converting Sales & Marketing Operations.
Honduras.
Chile.
Bolivia.
Paraguay.
Dominican Republic.
Sweden.
Austria.
Lithuania Latvia Estonia.
Czech Republic Hungary.
Slovakia.
Romania.
Poland.
Thailand *3M Gulf consists of UAE, Qatar, Lebanon, Egypt, Oman, Kuwait, and Bahrain.
Our actions.
The challenges we must tackle for a sustainable future can seem nebulous, but we see them clearly. They are broad. They are interrelated. They are solvable — with the help of science. We at 3M have the unique opportunity to apply our passion for science and collaborate enterprise-wide to find solutions.
3M’s SVC.
In 2019, 100% of new products entering the new product commercialization process described their Sustainability impact and how they drove impact for the greater good.
An SVC is a clear demonstration of how the product incorporates environmental or social factors to contribute to our aspirations laid out in our Strategic.
Sustainability Framework. Examples of considerations include reusability; recyclability; energy, waste, and water savings; and responsible sourcing or use of renewable materials appropriate to the specific product throughout its life cycle.
An SVC can also stem from a core purpose in which the product helps to solve an environmental or social challenge — such as improving air quality, reducing greenhouse gas emissions, or improving worker and patient safety in health care and industrial settings.
The impact of 3M’s new product requirement is global in scale. Beyond 3M’s own operations, a primary reason for the goal is to help customers achieve their Sustainability goals. This new product goal creates even more opportunities to collaborate with customers on solutions that help improve lives around the world.
Throughout 2019, we deployed our NPI process through a new system called 3M|Grow. This robust framework for developing products from idea to launch incorporates our SVC in each phase of our process.
Unique and differentiated value.
The power of 3M is in the way we connect our fundamental strengths to customers. Those strengths are our technology, manufacturing, global capabilities, and brand. They define us as an enterprise and combine to build a business greater than the sum of its parts. The power of 3M arises from our deep understanding of what differentiates us in our performance across every business in our enterprise. It truly reflects how we’re linked together in our portfolio, even though we might operate in multiple markets.
It’s about our technology but not just stand-alone science: it is technology supported by deep intellectual property, combined with multiple other technologies to enable us to do unique things with and for our customers.
3M power is also about our manufacturing strength. We’re differentiated and advantaged in the marketplace through in-house 3M manufacturing site ownership that also leverages 3M intellectual property. One-third of our intellectual property sits in manufacturing, much of it in trade secrets, enabling us to deliver higher-quality, better-performing, more competitive products in the marketplace.
True global capabilities require more than just presence in international markets. They require the skills of our international organization to execute our business models and enable us to enter those markets successfully — to take our fundamental strengths and applications almost anywhere in the world. We have sales in nearly all countries, with two-thirds of our workforce and sales professionals working outside the United States. By employing integration and collaboration across our businesses, geographies, and scientific disciplines, we effectively and efficiently bring new ideas and products from the lab to the factory to customers’ homes and businesses everywhere.
Finally, it’s our brand — 3M Science. Applied to Life.™— that adds value to every one of our businesses across all our markets.
Leveraging these fundamental strengths — technology, manufacturing, global capabilities, and brand — is what truly creates the power of 3M.
Leveraging team collaboration and strategic partnerships 3M is able to transform diverse ideas and creativity into superior technologies, business assets, and innovative product platforms.
One of the many things that makes 3M a singular company is our commitment to collaboration. There are no silos here. We collaborate with each other across businesses, across technologies, and across oceans and continents.
Case in point: 3M Tech Forum, a selfdirected and self-organized catalyst for the 10,000-plus people in 3M’s technical community. Begun more than 60 years ago, Tech Forum gives 3M researchers the opportunity to compare notes with global colleagues, collaborate around the company’s 51 Technology Platforms, and develop new ideas that fuel the 3M innovation pipeline. The collaboration takes place at an annual global event, spring symposium, recognition programs, and many chapter events held throughout the year.
Global Product Stewardship, Green Chemistry, and Climate are a few of the chapters within Tech Forum.
including topics such as Sustainable Polymers, Green Adhesives, Green Innovators, Sustainability Driven Innovation, Bioinspired Materials, and Advanced Materials for Energy Conversion and Storage.
To celebrate 3M’s culture of collaboration between 3M employees in every field, Tech Forum hosts the annual Made by You event to connect employees and resources. Whether the item is made for 3M, with 3M products, or just for fun, it’s the opportunity to highlight how the employee brings ideas to life at 3M.
3M Tech Forum isn’t just spreading ideas internally. The group brings in ideas from strategic partners. In 2019, they featured BASF Sustainability Day at 3M, a presentation on Technology Challenges and Opportunities in Recycling Solar Panels with MN Pollution Control Agency, and a presentation on the World of Materials Research in The School of Materials Science and Engineering at the Georgia Institute of Technology.
Additional information on collaboration at 3M can be found in the Our customers section.
500.
In 2019, Tech Forum showcased over events.
Global capabilities.
Fundamental Strengths.
Unique and differentiated value • Technology • Manufacturing • Global capabilities • Brand.
Sales in 200 countries/regions Manufacturing & converting in 36 countries/regions Laboratory & application engineering in 50 countries/regions Sales & marketing operations in 70 countries/regions.
What we create 202 203 3M 2020 Sustainability Report #improvinglives Innovation management
A process built for innovation.
New-to-the-world processes are primarily developed in 3M’s Corporate R&D Process Laboratory, and the development of these new processes is captured in our New Technology Introduction (NTI) framework: • Explore: Identify the market opportunity • Qualify: Identify superior product concepts to meet customer needs • Deploy: Develop the technical solution.
Meanwhile, our NPI process provides the robust framework for developing products from idea to launch.
Together, 3M’s NTI and NPI processes provide a common framework for technology and product commercialization for all global business. Information is required at every step, or gate, in the process, along with deliverable tasks. Having consistent practices throughout the company for technology and product creation assists in risk analysis by providing a common language from which to share tools and best practices and manage project portfolios.
Product innovation that takes the long view 3M works to produce products with superior environmental performance across their entire life cycle. We also work with our suppliers and business partners so that their operations support these same objectives. These efforts together help define, protect, and assure the long-term success of our company.
Life cycle management (LCM) is 3M’s approach to assuring that EHS and associated regulatory considerations are integrated into the development and commercialization of 3M products through 3M’s NPI process. During NPI, our business teams provide LCM deliverables. These include, at a minimum, raw material composition; assessments in human health and environmental toxicology, electrical and mechanical safety, and other disciplines, as appropriate; conformance to regulatory and customer EHS requirements; and hazard communication documents.
Likewise, we evaluate LCM impacts from product modifications through our corporate product CMP. We leverage these LCM processes to continuously improve the EHS performance of our products.
Raw Materials Acquisition.
Distribution & Transportation Disposal/ Recycling.
Manufacturing & Production.
Research & Development.
Product Use & Reuse.
A product stewardship framework that continues to advance.
Responsibility for product stewardship at 3M is shared across a broad spectrum of functions positioned within businesses, regions, and corporate staff groups. Together, individuals across this spectrum work to support 3M’s core value of respect for our social and physical environment.
We have over 400 product stewards, embedded within 3M businesses and countries of operation, who act as champions of product EHS, regulatory compliance, and Sustainability. They help assure our products meet or exceed requirements stemming from 3M policies, governmental regulations, and from our customers.
Our framework for product stewardship provides structure and consistency for overseeing daily activities in a proactive, not reactive, mode. For example, we have a self-auditing program to identify leading indicators instead of waiting until non-compliance. 3M has been on the leading edge of product stewardship audits, beginning with selfassessments in international regions in 2007, and incorporating global on-site audits in 2014. These audits evaluate, among other elements, product hazard and risk assessment, chemical control, life cycle management, and consumer product safety. The goal of these audits is to assure that regions and businesses are meeting corporate standards and to share best practices globally.
Our audit program is agile, and we have conducted deep dives into specialty topics as requested by our businesses who are seeking to improve their operations or meet evolving external standards, including audits for life cycle assessment and human subject research.
3M values the continued professional development of its product stewardship professionals. In addition to supporting attendance at a wide variety of external classes and conferences, we offer an internal education program covering regulatory updates, policies and standards, toxicology, systems and business processes, and orientation to product responsibility.
Life Cycle Management.
In 2019, the Sustainability and Product Stewardship Department offered 27 live programs and added 24 ondemand sessions to the educational catalog for the product stewardship network. The corporation sponsors a 750-page website containing over 1,200 reference documents dedicated to product stewardship and global regulatory requirements. We also publish a monthly global newsletter to keep the network informed of recent and upcoming regulatory and program changes.
What we create 204 205 3M 2020 Sustainability Report #improvinglives Innovation management
We realize that we can make far greater contributions to addressing climate change concerns by helping our customers reduce their greenhouse gas (GHG) emissions through use of our products. To calculate these customer emission reductions toward our Science for Climate goal, we have established a process based on life cycle thinking and the ISO 14064-2 standard for comparing emissions from the project scenario against a baseline scenario. Additional details of these efforts can be found in the Climate and energy section of this report.
In 2020, our product stewardship professionals from across the globe will attend a week-long Global Product Stewardship Conference with workshops, customer presentations, external speakers, executive panels, and training. The main objectives of the conference are to: • Advance our customer-driven focus within the global product stewardship organization • Leverage systems and processes to assure compliance, improve customer response, standardize processes, and gain productivity • Share solutions from country to country for addressing product stewardship challenge areas • Raise global competency levels through training and workshops, with a focus on building high-performing and diverse global talent • Integrate 3M’s Strategic Sustainability Framework into the product stewardship role.
In 2020, 3M will release its global product Change Management Process and application, consolidating more than 100 systems used today to capture product change history. Our priority is to assure changes are properly evaluated, communicated, and approved prior to implementation.
In 2021, 3M will launch its redesigned LCM system, called LCM Redesign. LCM Redesign will integrate multiple product stewardship systems and processes onto a single platform to achieve greater visibility, consistency, and productivity in managing the extensive product stewardship and Sustainability data for our more than 55,000 products.
Looking forward.
Life cycle assessments (LCA) where relevant and feasible.
In addition to the LCM program, which applies to all 3M products, we also conduct LCAs for select 3M products. At 3M, our ISO 14040-compliant LCAs are typically cradle-to-gate, since our products often have use and disposal life cycle stages that are dependent on how our customers use these products. This often provides a unique opportunity for collaboration to help our customers understand and reduce their environmental impact.
We also complete ISO 14040- compliant cradle-to-gate LCAs for several internally produced materials. The evaluation of these intermediates allows us to better understand the potential environmental impacts of key components and processes used in the production of our products. Our LCA teams also conduct LCA screenings to help answer internal questions early in product development.
In 2019, 3M LCA teams in the United States and Europe renewed their process certifications from The International EPD® System to demonstrate that appropriate procedures are in place to produce scientifically sound, technically defensible LCAs and EPDs (Environmental Product Declarations).
The teams will continue to undergo an annual recertification process that evaluates conformance of the underlying management system with the program rules and ISO standards. This global certification of the LCA process for multiple parts of our organization is thought to be the first of its kind.
Composition disclosure.
In 2019, 3M launched an Ingredient Communication website to provide customers with complete ingredient information for over 550 consumer-formulated products. The website provides transparency into 3M formulations by identifying intentionally added ingredients and select contaminants. The function of each ingredient in the product is defined, thereby allowing customers to know exactly why a chemical is present in a specified product. The website also provides direct links to each product’s SDS. The website pages are designed to be easily printable, allowing channel partners to quickly access the information and meet their workplace requirements.
We realize that we can make far greater contributions to addressing climate change concerns by helping our customers reduce their greenhouse gas (GHG) emissions through use of our products.
What we create 206 207 3M 2020 Sustainability Report #improvinglives Innovation management
Our commitment.
At 3M, we share technology, manufacturing, marketing, and other resources across our four business groups in order to increase our speed and efficiency and bring product solutions to different markets.
Starting in 2019, 100% of our products entering the new product commercialization process must describe their Sustainability Value Commitment (SVC), demonstrating how they drive impact for the greater good. This formal requirement is significant because it embeds Sustainability into the pipeline that produces 3M’s diverse global products.
Examples of considerations in developing SVCs for new 3M products include recyclability, energy and water savings, responsible sourcing, renewable materials, and the appropriate reuse of a product.