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Workplace security 3M secures and monitors its sites and has invested in tools and resources to help gather risk intelligence and provide threat mitigation to protect 3M’s people, property, assets, and operations.
3M sites are accessible with badge access. Uniformed security personnel support and assist workers and visitors in both emergency and non-emergency situations, such as incidents, loss or theft, and suspicious items or behaviors. 3M has invested in security intelligence monitoring systems. As threats are identified, risk mitigation and investigation managers provide security expertise and guidance to businesses and sites. 3M’s Global Security Operations Center (GSOC) monitors risks and intelligence sources worldwide and supports local operations in severe situations.
The GSOC also manages travel safety and provides emergency care and support to workers.
Incident and crisis management 3M has plans and processes in place to help prevent and prepare for, respond to, and recover from serious, severe, and crisis situations throughout its global footprint. Notification and communication processes managed through the GSOC inform and engage response teams, leadership, and subject matter experts. When a significant EHS event or security threat arises, a message informs workers and provides a response mechanism to confirm their well-being after a severe or catastrophic event. 3M’s Corporate Crisis Action Team (CCAT) provides global leadership, coordination, and direction in crisis situations.
For more information, visit the Enterprise risk section.
Process hazard management 3M is committed to rigorously managing the risks associated with hazardous processes, such as those with the potential to result in catastrophic fires, explosions, and the sudden release of toxic materials. We use a Hazardous Process Evaluation Tool (HazPET) to categorize hazardous processes. Process hazard analyses (PHAs) are used to assess the effectiveness of existing safeguards. Layers of Protection Analysis (LOPA) is also used in some instances to evaluate safety-critical devices and systems, providing more attention to independent protection layers. Facility siting assessments help us identify and mitigate “maximum credible event” scenarios that could impact workers at some sites. Process hazard management is a global initiative that builds on 3M’s existing guidance to our sites around effectively managing potential combustible dust hazards.
Another way we manage hazardous processes is through mechanical integrity programs. These programs help our manufacturing sites manage critical process equipment to assure they are operated and maintained in the most effective and safe manner.
Our actions.
Developing and implementing global EHS policies, management systems, and key performance metrics enable 3M to continually integrate and drive continuous improvement into each of the company’s four business groups globally, assuring consistency and innovative EHS thinking.
3M uses a variety of tools to manage EHS risks in the workplace. We have successfully used specialized tools for several years in the areas of environmental compliance, life safety, process safety, industrial hygiene, and ergonomics. Each of these disciplines uses a risk management approach to categorize risk levels and define appropriate levels of control, frequently above and beyond compliance.
Live dashboards report EHS data at the site, division, business group, and corporate levels. Dashboards are reviewed by executive management for performance on selected indicators, enabling 3M to monitor and identify successes, risks, and opportunities for performance improvements and footprint reductions worldwide. 3M uses a variety of tools to manage EHS risks in the workplace.
Feature stories Who we are How we work What we create About report 130 3M 2021 Sustainability Report | #improvinglives
Environmental management system implementation.
We continue to advance our Environmental Management System (EMS) framework throughout the world.
3M’s EMS framework provides structure and consistency for implementing our programs and puts the company in a proactive rather than reactive mode regarding our environmental focus. We have extensive global systems in place to identify, track, and manage relevant information on corporate-wide EHS management and performance. This includes covering a full range of environmental compliance and operational performance metrics relevant to 3M operations, some of which are provided in this report.
Environmental investments.
In 2020, 3M expended approximately $55 million for capital projects for environmental purposes. Capital projects for environmental purposes include waste reduction and pollution control programs, such as water usage reduction and water quality improvement equipment, scrubbers, containment structures, solvent recovery units, and thermal oxidizers. Capital expenditures for similar projects are presently expected to approach approximately $400 million for 2021 and 2022 in aggregate. Environmental expenditures relating to existing conditions caused by past operations that do not contribute to current or future revenues are expensed.
3M follows a centrally coordinated investment approach to mitigate risk and facilitate the implementation of sustainable technologies to align with our Strategic Sustainability Framework.
Applying ISO 14001.
The ISO 14001 Environment Management System (EMS) standard is an internationally recognized approach for managing the immediate and long-term environmental impacts of an organization’s products, services, and processes.
To help sites comply with the current ISO 14001 standard, 3M provides ISO 14001 training modules in our Global Learning System. Web-based courses are offered addressing topics on general awareness, internal auditors, leadership management, and more. Learning coordinators can assign these web-based training courses to groups of employees, process certifications, and run reports. Supervisors can then view their direct reports’ learning activities.
Altogether,
Site self-assessments and auditing 3M verifies regulatory compliance and alignment with the EHS Management Standard, conducting EHS-related audits on a standardized schedule based on site-specific EHS complexities. 3M’s multifaceted strategy for implementing EMS and global auditing of EHS compliance for our operations is key to understanding and resolving any potential gaps. The EHS Management System defines EHS requirements that apply to all 3M sites globally and is designed to bring more consistency to EHS self-assessments and EHS audit protocols at 3M manufacturing, supply chain, and R&D sites worldwide. These operations (and new acquisitions based on their integration progress) must complete the EHS Management System Self-Assessment at least annually. Data from the assessments is validated through audits, site visits by subject-matter experts, and other data systems.
$55M for capital projects for environmental purposes.
In 2020, 3M expended approximately our ISO 14001-certified sites account for 77.4% of transfer value of shipments (TVOS).
Third-party assurance of sustainability metric reporting.
APEX Companies, LLC provided independent third-party verification of 3M’s 2020 environmental data (volatile organic compound emissions, water, waste, environmental compliance metrics, energy consumption, and greenhouse gas emissions) included in this 2021 Sustainability Report. For additional information on our third-party assurance, see the APEX Companies, LLC Assurance Statement.
Feature stories Who we are How we work What we create About report 131 3M 2021 Sustainability Report | #improvinglives
Starting in 2020, 3M has been building out our EHS and chemicals management audit program to best-in-class capability with the addition of: • Adding new features to allow sites to audit their own programs; involving 3M experts from outside a site’s auditing programs; and having external, non-3M specialists visit and audit 3M sites • Expanding coverage for compliance and management systems • Increasing the physical monitoring of site emissions • Utilizing periodic, formalized evaluations of our underlying processes to determine and communicate EHS requirements to operations.
In 2020, our EHS site audits covered sites that manufactured 33.1% of transfer value of shipments (TVOS).
Key objectives of audits:
Comprised in the auditing process: • The frequency of EHS compliance audits on manufacturing, supply chain, and R&D operations is based on the site’s EHS complexity rating along with management input. These operations are annually assessed with respect to the standard audit frequencies to establish a prioritized list of sites for compliance auditing.
• 3M uses a variety of tools and resources for compliance auditing, including: ○ Internally developed compliance protocols created by subject-matter experts in regulatory programs and 3M processes ○ 3M’s EHS Management Standard ○ Externally purchased compliance protocols, especially for operations outside the United States, to assure local compliance obligations are understood and met ○ Internal EHS compliance experts from around the company ○ External EHS consultants, as needed, to provide additional expertise and third-party verification ○ Complete and robust documentation of audits ○ Findings with assignments of responsibility, due dates for closure, and tracking to completion ○ Detailed reviews of findings to assure corrective actions are complete 3M’s EHS auditing program is audited periodically by 3M’s Corporate Auditing Department, resulting in improvements to the scope of the audit program, fully addressing all in-scope sites and the verification of EHS audit findings.
All EHS auditors are required to take a certification test covering the important aspects of the 3M EHS Auditor Guidelines. 3M EHS professionals are assigned to an audit team or lead auditor to provide support on the auditing process and/or a specific subject during the audit.
Compliance analysis, documentation, and verification.
In an effort to create more consistency in auditing of manufacturing sites, 3M uses an electronic system, Compliance and Auditing Management and Metric Systems (CAMMS). While its compliance module is primarily focused on the United States and Canada, CAMMS is a system for maintaining environmental compliance requirements and determinations that can be used globally. CAMMS allows us to conduct internal compliance audits in the context of applicable regulatory requirements and company policies and standards. In addition, CAMMS utilizes a risk assessment tool for prioritizing resources to implement corrective actions.
3M EHS audit locations, 2016-2020.
Managing global risk and compliance.
Maintain compliance.
Develop environmental professionals Manage risk.
Share best practices.
Identify common areas for improvement.
Build common understanding of requirements.
Feature stories Who we are How we work What we create About report 132 3M 2021 Sustainability Report | #improvinglives
Environmental site assessments and enhancements.
Outside of 3M’s EMS framework, 3M has completed environmental site assessments at most sites, with the goal of identifying potential historical liabilities. Because of these assessments, we can identify sensitive biodiverse areas that are on or near 3M properties. The environmental site assessments include a site visit and a search of public databases to identify these areas, such as rivers, creeks, and wetlands.
Employee safety and health during the COVID-19 pandemic 3M takes our responsibility seriously to help keep employees safe by minimizing the spread of disease. During the various stages of response and recovery due to the COVID-19 pandemic, 3M has remained committed to keeping its employees and the public safe. 3M instituted a variety of new protocols at global manufacturing, supply chain, and R&D operations, helping essential production employees mitigate their chance of infection while also maintaining production of vital response supplies.
In our operations where dedicated essential workers continue to power our pandemic response, this has meant remaining diligent and adhering to health and safety protocols to help mitigate the risk of transmission. 3M site leadership teams continue collaborating with their local communities, disease prevention coordinators/occupational health nurses, and public health authorities around the world — such as the U.S. Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO) — to continuously evaluate and reinforce safe operating practices.
Active monitoring of the COVID-19 pandemic has allowed 3M to adapt our protective measures globally for employee health and safety by implementing protocols like physical distancing, heightened personal hygiene practices, disinfection cleanings, and additional trainings, as well as use of face coverings in the workplace.
For more information and examples of health and safety protocols implemented at our sites, see the stories New global safety measures help protect workers, business continuity and Enhanced safety protocols protect workers, ensure business continuity.
Early in 2020, in an effort to prioritize the health and safety of our people during COVID-19, the majority of our workforce at 3M office buildings and in the field transitioned to working remotely. Our global pandemic preparedness plan is governed by our Corporate Crisis Management Team and follows a phased approach.
Our approach to returning to business travel and field operations will be cautious and flexible as we adapt the framework to local conditions. We will maintain a focus on the health and safety of our employees and acknowledge the need to ensure business continuity and support our customers.
Occupational epidemiology 3M is one of the few companies supporting an internal occupational epidemiology program. For over 25 years, this group has conducted epidemiologic studies to examine health outcomes among 3M manufacturing workers and their potential association with occupational exposures and other workplace conditions. Occupational epidemiology research is used to inform risk assessments and develop risk management activities within 3M.
Feature stories Who we are How we work What we create About report 133 3M 2021 Sustainability Report | #improvinglives
EHS Cultural Excellence Program.
The goal of our EHS Cultural Excellence program is to continually enhance 3M’s organizational culture at all sites worldwide with a key metric of enhancing EHS culture through leadership engagement with site employees. In 2020, we used this proven culture initiative in a global effort to prevent the spread of COVID-19, with a goal of zero work colleagues identified as close contacts of confirmed COVID-19 cases. These actions helped us quickly respond to the COVID-19 pandemic to assure business continuity while maintaining our highest priority — the safety of our people.
The program works to engage our employees so we, as an organization, can understand and reduce risks, follow safety practices, and be comfortable raising personal concerns to help address concerning behaviors.
International travel health.
Our travel health team prepares 3M employees for international business travel through comprehensive travel health consultations that include a personal health history review, immunizations, appropriate travel medications, and travel health education. We assist all employees who may require medical assistance while away from their home country.
During the COVID-19 pandemic, 3M restricted international travel that was not deemed business critical. Employees who did travel were provided with information on precautionary measures they should take to help prevent COVID-19 infection — as well as the actions they should take if they became ill while traveling.
Healthy living.
Health, wealth, wellness, and resilience create a framework for a collection of programs, resources, and services designed to help employees and their families achieve their well-being goals. Our 2020 programs and services vary globally. Examples include free flu shots, health-conscious options in the cafeterias, on-site fitness centers and medical care (limited availability due to global pandemic), telehealth, adoption and foster care support, and the FlexAbility program, which encourages work life and personal life to coexist. A FlexAbility plan puts the power in the employee’s hands to make choices that benefit them, their work, their team, their friends and family, and 3M.
Knowing that the global pandemic has been taking a toll on people’s mental health, 3M’s disAbility Network and Employee Assistance Program (EAP) addressed these issues head-on through a series of virtual events during Mental Health Week, October 5-9, 2020. The events explored the mental health challenges that many people are experiencing, provided strategies for managing grief, anxiety, loneliness, and remote work fatigue, and offered insights for supervisors to support their teams during this difficult time. Talking about these issues, especially at work, helps normalize the conversation and hopefully will start to eliminate the stigma associated with mental health issues.
Additional information on employee programs can be found in the Employee programs section of this report.
Environmental, health, and safety (EHS) incident management.
Since 2010, all 3M sites globally are required to internally report actual and potential incidents (i.e., identify risks) through one dedicated system, which we call EHS 360. Actual and potential incidents include, but are not limited to, injury or illness, fire or explosion, environmental exceedances, spills, agency notices, and fines.
EHS 360 has led to continuous improvements relating to the awareness of responsibilities, understanding of the holistic system, and more consistent reporting requirements for 3M’s global operations.
Feature stories Who we are How we work What we create About report 134 3M 2021 Sustainability Report | #improvinglives
Significant Injuries and Events (SIE) rates.
Since 2014, over 128,000 internal risk assessments resulted in the identification and reduction of risk associated with more than 36,000 activities, including 10,500 associated with activities that have greater potential to result in a SIE.
In 2019, we refined and expanded our internal classification criteria. SIE is broadly defined by impairment, disability, and other considerations. It also includes non-injury and illness events, such as fires, spills, and non-COVID communicable disease outbreaks, like measles or mumps. In 2019, we established a baseline for the SIE rate.
Ergonomics risk management 3M’s Ergonomics Risk Reduction Process (ERRP) is a global, comprehensive program that integrates ergonomic job analysis and engineering design criteria to reduce exposure to commonly identified musculoskeletal disorder (MSD) risk factors. To accomplish this, we apply ergonomics risk assessment tools globally to identify and assess ergonomic risk in the industrial environment.
In 2019, all manufacturing sites were required to complete an ergonomic footprint assessment and establish yearly reduction targets.
Industrial exposure risk management.
To accurately assess exposure management programs and activities, 3M uses the comprehensive approach outlined by the American Industrial Hygiene Association (AIHA). In 2020, 92% of our processes involving potential workplace exposures to chemicals or noise have been fully assessed. As prescribed by our EHS Management Standard, we have also conducted proactive assessments of dermal exposure, engineered nanoparticles, hazard communication, personal protective equipment, respirator protection, and ventilation. These assessments help us determine whether any changes in exposure management programs are warranted.
Medical surveillance.
We monitor our employees based on their potential exposure to chemical and physical hazards in the workplace. We screen for early signs of occupational illnesses to protect workers from further exposure, and we provide medical management. We look for trends in the health data of working populations to assure that potential hazards are well controlled. While many of these programs are mandated by government requirements, others are established to meet 3M’s more protective standards.
Radiation protection 3M’s Corporate Radiation Protection and Compliance group (CRPC) provides hazard evaluations and develops and provides training for both radiation source users as well as site radiation safety officers to help protect 3M employees, our customers, and the public. This includes the use of radiation in both manufacturing and R&D — ionizing radiation sources such as radioactive materials and X-ray emitting devices; and non-ionizing radiation sources such as lasers, microwave and radiofrequency radiation, magnetic fields, and ultraviolet, infrared, and visible light. Periodic program audits evaluate site performance in managing hazards during routine use and maintenance of radiation sources, security of radiation sources, training of personnel, and regulatory compliance.
From 2019 to 2020, 14.3% there has been a net reduction in the number of SIEs of high exposures were eliminated, exceeding our internal target. 1.4K.
In 2020, over.
Online ergonomic training is also available 24/7 to any employee who wants to learn more and has access to 3M’s intranet. See the 3M regional and global recordable incident rate chart for details.
Feature stories Who we are How we work What we create About report 135 3M 2021 Sustainability Report | #improvinglives
Contractor and visitor environmental, health, and safety 3M requires all visitors, vendors, contingent workers, and contractors at 3M sites to follow all applicable 3M workplace environmental, health, and safety requirements. For example, contractors must complete a pre-qualification process before they may perform work on 3M premises. This process includes, among other things, reviewing the contractor’s employee injury/illness rates, experience modification rates (EMR), employee training records, and safety committee activities. Contractor performance evaluations include safety reviews. Pre-construction safety reviews address potential hazards and controls related to the work.
Each 3M site has a contractor coordinator who is the main 3M contact for working with contractors on EHS issues. The contractor coordinator is empowered to participate in pre-bid meetings and pre-qualifications for contractors. The contractor coordinator and/or a trained designated representative is on-site and therefore available for contractor meetings and safety reviews whenever necessary and appropriate.
Contractors are asked to submit notification to 3M of worker hours and any injuries occurring while performing work in accordance with a 3M contract. Any contractor incidents are reported in the 3M EHS 360 data management system, including injuries and contractor worker hours.
New global Environmental, Health, and Safety and Product Stewardship (EHS&PS) organization.
To align the protection of our employees, communities, and customers, in 2020, we brought together the Corporate Environmental, Health, and Safety (EHS) organization, global site EHS leaders, and the Product Stewardship (PS) organization. This new, single, unified global EHS&PS organization reports into Corporate Research & Development (CRD) to assure independent technical assessments and compliance in our operations. With this change, the new EHS&PS organization will serve as a central, independent resource that will increase collaboration and best practice sharing across areas and manufacturing operations. The new organization will be led by the vice president, EHS&PS, CRD, a newly created position.
Global EHS Team 3M’s global EHS Team has continued to evolve. We believe our current operational state sets us apart from our peers. Comprised of business-level EHS committee members, regional EHS managers, and corporate subject-matter experts, this team works with EHS site staff to address and replicate best practices, solve problems, and drive worthy EHS initiatives to the operational level.