Datasets:
Tasks:
Text Classification
Modalities:
Text
Formats:
parquet
Sub-tasks:
sentiment-classification
Languages:
English
Size:
1K - 10K
License:
text stringlengths 11 9.18k | inputs dict | prediction list | prediction_agent stringclasses 1
value | annotation null | annotation_agent null | multi_label bool 1
class | explanation null | id stringlengths 36 36 | metadata null | status stringclasses 1
value | event_timestamp timestamp[us] | metrics dict |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
Uber has done a great job to provide us an alternative transportation for people who don't want to use bus or taxis. It provides security and privacy for the customers. | {
"text": "Uber has done a great job to provide us an alternative transportation for people who don't want to use bus or taxis. It provides security and privacy for the customers."
} | [
{
"label": "5",
"score": 1
}
] | Argilla | null | null | false | null | 00029140-3e1a-41ca-be26-a30fdd36d29e | null | Default | 2017-09-29T00:00:00 | {
"text_length": 168
} |
I've drove Uber for several months last year. I haven't drove for them since I found a good paying job but as of now could use the extra money for holidays. I've been trying to log back into my active account but had no luck retrieving a varification code since I no longer have the same phone/number. I've tried numerou... | {
"text": "I've drove Uber for several months last year. I haven't drove for them since I found a good paying job but as of now could use the extra money for holidays. I've been trying to log back into my active account but had no luck retrieving a varification code since I no longer have the same phone/number. I've ... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 001d6833-4121-4059-b521-6b1bf997b8f2 | null | Default | 2017-10-09T00:00:00 | {
"text_length": 510
} |
I have a worst experience in UBER. Most Cheated company, worst drivers, rash driving. Never ever think to book this cab. I am not getting the option of negative rating. | {
"text": "I have a worst experience in UBER. Most Cheated company, worst drivers, rash driving. Never ever think to book this cab. I am not getting the option of negative rating."
} | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 00301095-71a4-4543-a026-56e0a699aad9 | null | Default | 2016-04-28T00:00:00 | {
"text_length": 169
} |
I just received an odd snail mail supposedly from Uber, there's only one problem: I never used Uber, either as a driver or a rider. It came from a "Return Mail Processing", which runs out of a PO box in Claysburg, PA, and suggests I sign up with "experianidworks.com", which itself appears to be a known fraudulent site.... | {
"text": "I just received an odd snail mail supposedly from Uber, there's only one problem: I never used Uber, either as a driver or a rider. It came from a \"Return Mail Processing\", which runs out of a PO box in Claysburg, PA, and suggests I sign up with \"experianidworks.com\", which itself appears to be a known... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 00398cff-48f3-43e2-a164-e0ac63a4797d | null | Default | 2017-12-11T00:00:00 | {
"text_length": 409
} |
I made an Uber reservation and after waiting for several minutes, the driver never showed up and then he cancelled the trip. I have 2 issue here: On top of this, Uber charged me with a cancellation fee, how ridiculous. I then again tried to reserve a ride, and now they charge me with $33 more with a reason of high dema... | {
"text": "I made an Uber reservation and after waiting for several minutes, the driver never showed up and then he cancelled the trip. I have 2 issue here: On top of this, Uber charged me with a cancellation fee, how ridiculous. I then again tried to reserve a ride, and now they charge me with $33 more with a reason... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 003eb096-04ea-421e-9235-674ad6bc3681 | null | Default | 2017-04-28T00:00:00 | {
"text_length": 414
} |
Whenever I book a bike or cab from Uber they never came in location from which I have booked the cab. They always go somewhere else, the problem with uber is picking up the location. Its app picks up the wrong location and the drivers goes somewhere else, then I need to help drivers to get my location. So here is the i... | {
"text": "Whenever I book a bike or cab from Uber they never came in location from which I have booked the cab. They always go somewhere else, the problem with uber is picking up the location. Its app picks up the wrong location and the drivers goes somewhere else, then I need to help drivers to get my location. So ... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 0043fada-bba6-4d22-912b-22b8efa03e14 | null | Default | 2018-08-11T00:00:00 | {
"text_length": 793
} |
Uber doesn't give a ** about safety. A reckless negligent Uber Eats courier on a bike cause a collision with my car causing damage. Uber doesn't seem to really care. Their biker's negligence jeopardized the safety of all others drivers, pedestrians and other bikers. Have police report as evidence. | {
"text": "Uber doesn't give a ** about safety. A reckless negligent Uber Eats courier on a bike cause a collision with my car causing damage. Uber doesn't seem to really care. Their biker's negligence jeopardized the safety of all others drivers, pedestrians and other bikers. Have police report as evidence."
} | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 004977f5-425a-4be1-ba28-cf8c1b7f75f4 | null | Default | 2017-12-11T00:00:00 | {
"text_length": 298
} |
The Uber website states they have a phone numbers for customer service, (not the emergency number, or one out of Singapore), to reach someone 24-7. That is an untrue statement. They take you through several layers, click here, click there, and then back to a website that you have to sign in and create an account. NO PH... | {
"text": "The Uber website states they have a phone numbers for customer service, (not the emergency number, or one out of Singapore), to reach someone 24-7. That is an untrue statement. They take you through several layers, click here, click there, and then back to a website that you have to sign in and create an a... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 006816ed-e2fa-43b0-b11f-a82bdda89af9 | null | Default | 2018-08-03T00:00:00 | {
"text_length": 331
} |
I live in a city that has a cab company. The distances are short. I did a check. Uber charges the same amount for the same ride. I guess under certain circumstances it may be cheaper but for now I am staying with my cab company. | {
"text": "I live in a city that has a cab company. The distances are short. I did a check. Uber charges the same amount for the same ride. I guess under certain circumstances it may be cheaper but for now I am staying with my cab company."
} | [
{
"label": "2",
"score": 1
}
] | Argilla | null | null | false | null | 0091ed3e-c159-474d-b48a-d3d8061b656e | null | Default | 2018-01-19T00:00:00 | {
"text_length": 228
} |
After my account was hacked and rides from England were charged to my credit card I decided to cancel my UBER account. UBER refuses to send me a check for an amount of money credited to my account. They claim that they do not issue checks. I had to cancel my credit card because of their customer database was hacked. Th... | {
"text": "After my account was hacked and rides from England were charged to my credit card I decided to cancel my UBER account. UBER refuses to send me a check for an amount of money credited to my account. They claim that they do not issue checks. I had to cancel my credit card because of their customer database w... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 00a60722-6e1b-4f0f-b019-bdde614e95e0 | null | Default | 2017-12-09T00:00:00 | {
"text_length": 467
} |
A transportation app that has come to improve on thé day to day runing of activities all over accra or Ghana | {
"text": "A transportation app that has come to improve on thé day to day runing of activities all over accra or Ghana"
} | [
{
"label": "3",
"score": 1
}
] | Argilla | null | null | false | null | 00c0cf98-a3e9-42d6-a8d9-b1c86d120d4f | null | Default | 2019-10-03T00:00:00 | {
"text_length": 108
} |
Uber drivers are amazing. However, uber as a company not so much. The app rarely gets my location correct, the spotify collaboration... doesn't work, the gps on the app sends drivers the round about way. It. Sucks. Uber I once thought you were great. Now I think... Get your $#*! together. | {
"text": "Uber drivers are amazing. However, uber as a company not so much. The app rarely gets my location correct, the spotify collaboration... doesn't work, the gps on the app sends drivers the round about way. It. Sucks. Uber I once thought you were great. Now I think... Get your $#*! together."
} | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 00c9193e-1192-4d51-b39a-f1d22fc0ff34 | null | Default | 2015-09-19T00:00:00 | {
"text_length": 289
} |
I saw the commercials and needed transportation as I am disabled and my knees and legs are also weakened. I opened a Uber account, added a promo code, and thought I was set for my first trip, wrong! I was refused pick up 5 times and was stranded. I tried walking but my legs gave way and fell on the side of the road, a ... | {
"text": "I saw the commercials and needed transportation as I am disabled and my knees and legs are also weakened. I opened a Uber account, added a promo code, and thought I was set for my first trip, wrong! I was refused pick up 5 times and was stranded. I tried walking but my legs gave way and fell on the side of... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 00f189a6-c831-4291-9dbb-8dc0199c8dde | null | Default | 2017-02-16T00:00:00 | {
"text_length": 662
} |
I used Uber for the first time while in Italy. Tried two times to find my drivers. They had my hotel name. I was waiting outside for them. One driver never showed up. The other was late. Said he was waiting for me down the street. I Cancelled. Uber then charges me 20 euros for two rides that never happened. It took a... | {
"text": "I used Uber for the first time while in Italy. Tried two times to find my drivers. They had my hotel name. I was waiting outside for them. One driver never showed up. The other was late. Said he was waiting for me down the street. I Cancelled. Uber then charges me 20 euros for two rides that never happene... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 0123647e-0ec5-4a53-b111-35e7051013c5 | null | Default | 2018-07-04T00:00:00 | {
"text_length": 690
} |
You can't pay cash on Uber, so you can't control how much they put on your card. A driverthat Uber seems to support is to not show your trip as ended. So. The driver picked up my girlfriend and dropped her at my house, both addresses were input in the App, but she got no receipt that day as the trip according to Uber... | {
"text": "You can't pay cash on Uber, so you can't control how much they put on your card. A driverthat Uber seems to support is to not show your trip as ended. So. The driver picked up my girlfriend and dropped her at my house, both addresses were input in the App, but she got no receipt that day as the trip acco... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 012c84dd-86d7-49f7-b712-bfd7da5f75d6 | null | Default | 2016-03-27T00:00:00 | {
"text_length": 681
} |
After about 20 rides last year on Uber, I have no complaints about convenience, safety or anything bad to say. I love Uber. I have gotten to all my destinations and had pleasant conversations with all the drivers. | {
"text": "After about 20 rides last year on Uber, I have no complaints about convenience, safety or anything bad to say. I love Uber. I have gotten to all my destinations and had pleasant conversations with all the drivers."
} | [
{
"label": "5",
"score": 1
}
] | Argilla | null | null | false | null | 01454215-6b63-4815-983b-e4035ba3f026 | null | Default | 2019-03-19T00:00:00 | {
"text_length": 213
} |
how about I took uber about 6x and got a vehicle and uber continue to charge my credit cards that was on file. They have no real contact information so I am filing a claim against them for my money I dont care if it only 16 dollars....I believe in fairness and honesty...so I am filing....they arent helping the customer... | {
"text": "how about I took uber about 6x and got a vehicle and uber continue to charge my credit cards that was on file. They have no real contact information so I am filing a claim against them for my money I dont care if it only 16 dollars....I believe in fairness and honesty...so I am filing....they arent helping... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 0148bcd1-0b89-41f5-bf7b-c7ec9d0206d0 | null | Default | 2018-04-12T00:00:00 | {
"text_length": 594
} |
I recently used Uber got to see the pic of the driver who was coming to get me and my friends, when the driver pulled up she had someone in the passanger seat with her there was 4 of us guys for this Uber ride, she told me she didn't know there was going to be 4 of us and said the passanger was her husband and told him... | {
"text": "I recently used Uber got to see the pic of the driver who was coming to get me and my friends, when the driver pulled up she had someone in the passanger seat with her there was 4 of us guys for this Uber ride, she told me she didn't know there was going to be 4 of us and said the passanger was her husband... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 016397d9-5353-4a64-8624-20455a9985d3 | null | Default | 2015-10-26T00:00:00 | {
"text_length": 528
} |
The two drivers in Chicago left because they did not come to the pick up area. They went to the wrong street both times. We waited for 45 minutes and they charge us $5 both times for not being there. Uber is a great concept but have horrible drivers. This is the last time I ever use Uber again. | {
"text": "The two drivers in Chicago left because they did not come to the pick up area. They went to the wrong street both times. We waited for 45 minutes and they charge us $5 both times for not being there. Uber is a great concept but have horrible drivers. This is the last time I ever use Uber again."
} | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 01ba6fcd-d707-41b0-9465-0e2223981002 | null | Default | 2019-06-16T00:00:00 | {
"text_length": 295
} |
So, it had been a while since I visited New York City. At LaGuardia Airport I wanted a cab to get to my destination in Brooklyn and the Yellow Cab drivers refused to take me. I had truly forgotten how racist the Yellow cab drivers were in NYC. BUT! Thank GOODNESS for Uber! Downloaded the app, got my ride and used Uber ... | {
"text": "So, it had been a while since I visited New York City. At LaGuardia Airport I wanted a cab to get to my destination in Brooklyn and the Yellow Cab drivers refused to take me. I had truly forgotten how racist the Yellow cab drivers were in NYC. BUT! Thank GOODNESS for Uber! Downloaded the app, got my ride a... | [
{
"label": "5",
"score": 1
}
] | Argilla | null | null | false | null | 021079ce-8e45-4f59-a20c-e6524bf559cf | null | Default | 2019-06-13T00:00:00 | {
"text_length": 394
} |
Thanks for not picking us or returning phone calls. Thank goodness for 444-4444. | {
"text": "Thanks for not picking us or returning phone calls. Thank goodness for 444-4444."
} | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 022f6061-828f-40c1-b86b-7e32973dc391 | null | Default | 2015-12-20T00:00:00 | {
"text_length": 80
} |
I had 6-7 free rides which I was rewarded by referring my friends. Yesterday I referred one of my friend and she received first free ride and took a ride. I received a mail stating that I have earned free ride of 125/-. I then booked a cab in Uber but when I reached my destination I was charged the whole amount. I open... | {
"text": "I had 6-7 free rides which I was rewarded by referring my friends. Yesterday I referred one of my friend and she received first free ride and took a ride. I received a mail stating that I have earned free ride of 125/-. I then booked a cab in Uber but when I reached my destination I was charged the whole a... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 0283a16a-c1de-4e73-a02f-da9794083598 | null | Default | 2016-06-20T00:00:00 | {
"text_length": 607
} |
I've driven for Uber for 3 years and constant battle for them to get fares accurate or my rides disappear completely. And it's always in their favor. And always the bigger fares. I've never been overpaid for a ride accidentally. Customer service is a joke. They act like idiots who can't understand common English and on... | {
"text": "I've driven for Uber for 3 years and constant battle for them to get fares accurate or my rides disappear completely. And it's always in their favor. And always the bigger fares. I've never been overpaid for a ride accidentally. Customer service is a joke. They act like idiots who can't understand common E... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 02c1d7c0-93cf-47af-b21a-b51ef01712f2 | null | Default | 2018-09-08T00:00:00 | {
"text_length": 588
} |
So I scheduled at 4:15 to 4:25am pick-up from Uber to go to airport. Uber driver notified at 3:50am and dispatched to my house. Driver leaves before my pick-up window, does not tell me he is waiting (neither does App) and I get charged a cancellation fee. I try a second time to locate a driver on Uber but none availabl... | {
"text": "So I scheduled at 4:15 to 4:25am pick-up from Uber to go to airport. Uber driver notified at 3:50am and dispatched to my house. Driver leaves before my pick-up window, does not tell me he is waiting (neither does App) and I get charged a cancellation fee. I try a second time to locate a driver on Uber but ... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 02cd7901-ec5e-42f9-8dce-3e87d938ff22 | null | Default | 2018-08-20T00:00:00 | {
"text_length": 925
} |
I thought they were good until one night I took use of Uber from Milwaukee Airport. Before I selected what type of care service I wanted from Uber, I immediately got a phone call from an Uber Driver - which I thought was very odd as all other times they responded a few minutes AFTER I finished choosing the car type an... | {
"text": "I thought they were good until one night I took use of Uber from Milwaukee Airport. Before I selected what type of care service I wanted from Uber, I immediately got a phone call from an Uber Driver - which I thought was very odd as all other times they responded a few minutes AFTER I finished choosing th... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 02d6ad48-9112-4ee7-9893-e26da7dee992 | null | Default | 2015-03-05T00:00:00 | {
"text_length": 889
} |
I booked uber but those drivers told that we are very far we won't come to pick you.up...they suggested me to cancel it and book it again...again the next driver told me the same... I will be simply charged due to cancellation... _x000D_The company should check this... worst experience as I was in hurry... | {
"text": "I booked uber but those drivers told that we are very far we won't come to pick you.up...they suggested me to cancel it and book it again...again the next driver told me the same... I will be simply charged due to cancellation... _x000D_The company should check this... worst experience as I was in hurry...... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 02d85357-846e-4ba0-b8b9-5efe0af4a2ba | null | Default | 2017-07-02T00:00:00 | {
"text_length": 307
} |
An Uber driver was parked in a van with his door open waiting for a customer to come out. My son asked this driver to call 911 because there was a girl running around trying to stab him and his friends. This driver refused to call 911. Then this girl and a guy with a hoody on came up to my son and the guy stabbed my so... | {
"text": "An Uber driver was parked in a van with his door open waiting for a customer to come out. My son asked this driver to call 911 because there was a girl running around trying to stab him and his friends. This driver refused to call 911. Then this girl and a guy with a hoody on came up to my son and the guy ... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 02e8de69-b016-4417-a796-ccced8557eb0 | null | Default | 2019-05-29T00:00:00 | {
"text_length": 564
} |
Do not lose anything in Uber otherwise your experience will be a nightmare getting them to recognize you. My friend had the ride set up however at the end of the trip I got dropped off leaving my wallet in the black leather seats, black wallet at night. Anyhow, my friend needed to provide verification about her account... | {
"text": "Do not lose anything in Uber otherwise your experience will be a nightmare getting them to recognize you. My friend had the ride set up however at the end of the trip I got dropped off leaving my wallet in the black leather seats, black wallet at night. Anyhow, my friend needed to provide verification abou... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 02eedb01-6f18-4d34-8c1f-26cdb839f11b | null | Default | 2017-10-30T00:00:00 | {
"text_length": 529
} |
JUST CHECKED MY ACCOUNT 12/31/15 AND SEEN THREE PENDING FROM UBER, NEVER EVER USED UBER IN MY LIFE, HOW DID THEY GET MY DEBIT INFO! HERE IS WHAT IS SAYS: I CAN'T EVEN GET AHOLD OF ANY UBER PERSON TO SEE WHO FRAUDULENTY GOT MY DEBIT CARD!_x000D_Pending_x000D_150717 DDA RECUR Uber BV / 150717 DDA RECUR Uber BV Uber BV he... | {
"text": "JUST CHECKED MY ACCOUNT 12/31/15 AND SEEN THREE PENDING FROM UBER, NEVER EVER USED UBER IN MY LIFE, HOW DID THEY GET MY DEBIT INFO! HERE IS WHAT IS SAYS: I CAN'T EVEN GET AHOLD OF ANY UBER PERSON TO SEE WHO FRAUDULENTY GOT MY DEBIT CARD!_x000D_Pending_x000D_150717 DDA RECUR Uber BV / 150717 DDA RECUR Uber ... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 02f87006-48ca-42d9-85fc-98bf263bb380 | null | Default | 2015-12-31T00:00:00 | {
"text_length": 624
} |
I have used Uber since they came to my area. The prices have skyrocketed since they first began service here. The last two times I used it, the driver was lost and driving around forever so the wait was extremely long. Besides the price hikes, I really like Uber. | {
"text": "I have used Uber since they came to my area. The prices have skyrocketed since they first began service here. The last two times I used it, the driver was lost and driving around forever so the wait was extremely long. Besides the price hikes, I really like Uber."
} | [
{
"label": "4",
"score": 1
}
] | Argilla | null | null | false | null | 0318120a-c460-48a5-83d8-df7e68aeb94a | null | Default | 2018-07-25T00:00:00 | {
"text_length": 263
} |
Unfortunately though, I recently had a bad experience with a driver service was worse... | {
"text": "Unfortunately though, I recently had a bad experience with a driver service was worse..."
} | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 03455c42-159e-4fa7-9b36-666f43584c4e | null | Default | 2016-02-12T00:00:00 | {
"text_length": 90
} |
How do they keep getting away with things. I use Uber everyday multiple times a day. I've had drivers blow stop signs and drive recklessly etc. I needed an Uber the other night so I used my app and I was connected to Mohammed. He immediately calls me to tell me he is over 20 min. away even though my app which has alway... | {
"text": "How do they keep getting away with things. I use Uber everyday multiple times a day. I've had drivers blow stop signs and drive recklessly etc. I needed an Uber the other night so I used my app and I was connected to Mohammed. He immediately calls me to tell me he is over 20 min. away even though my app wh... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 03a12ccc-350f-4db9-b1fd-60a74c3b0564 | null | Default | 2017-02-22T00:00:00 | {
"text_length": 946
} |
I usually have good experiences with Uber. Drivers are pleasant and cars are clean and on time. My only complaint is the extremely high rates at peak times. I had one trip where it was $60 to the event and $315 to return home. Obviously, I had to find another way to get home. | {
"text": "I usually have good experiences with Uber. Drivers are pleasant and cars are clean and on time. My only complaint is the extremely high rates at peak times. I had one trip where it was $60 to the event and $315 to return home. Obviously, I had to find another way to get home."
} | [
{
"label": "5",
"score": 1
}
] | Argilla | null | null | false | null | 03bb0b06-1d00-484a-864c-7f88d99c03b7 | null | Default | 2018-07-24T00:00:00 | {
"text_length": 276
} |
I live in Europe and I've started using Uber as I was traveling through middle and south america. At the beginning everthing was fine and I thought it was a great service but sadly I was proven wrong! As I wanted to go from Meddelin city colombia to the airport to take my flight to panama city, panama... I used the Ube... | {
"text": "I live in Europe and I've started using Uber as I was traveling through middle and south america. At the beginning everthing was fine and I thought it was a great service but sadly I was proven wrong! As I wanted to go from Meddelin city colombia to the airport to take my flight to panama city, panama... I... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 03bca1a6-789c-4a53-8ab6-355516b77f27 | null | Default | 2017-05-07T00:00:00 | {
"text_length": 1369
} |
Sadly I have not had very good service in Edmonton by Uber in the last few months. I have been sworn at by drivers, insulted by drivers, had advances made toward me by drivers, and more. Most drivers refused to come into my condo complex because the GPS shows my address as in the middle of the road. If I pin the addres... | {
"text": "Sadly I have not had very good service in Edmonton by Uber in the last few months. I have been sworn at by drivers, insulted by drivers, had advances made toward me by drivers, and more. Most drivers refused to come into my condo complex because the GPS shows my address as in the middle of the road. If I p... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 03da60e6-6d5e-4692-94a9-d086c9147b2a | null | Default | 2017-11-21T00:00:00 | {
"text_length": 959
} |
I woke up one day to find that someone had ordered a ride using my account in Philadelphia while I was asleep in New York. Naturally, I changed my password and sent an email to Uber's support team so that they could look into the issue. They did not look into the issue whatsoever, would not issue a refund, and failed t... | {
"text": "I woke up one day to find that someone had ordered a ride using my account in Philadelphia while I was asleep in New York. Naturally, I changed my password and sent an email to Uber's support team so that they could look into the issue. They did not look into the issue whatsoever, would not issue a refund,... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 03ddcd09-7d7e-45df-b7b6-25a7d3777bca | null | Default | 2017-03-26T00:00:00 | {
"text_length": 630
} |
I downloaded the app in Charleston and didn't even get to use it before it locked me out and wouldn't let me use either mobile number to create another account. Absolutely rubbish, terrible customer service. I couldn't even delete my account as it wouldn't let me. They kept referring me to emails the support team had s... | {
"text": "I downloaded the app in Charleston and didn't even get to use it before it locked me out and wouldn't let me use either mobile number to create another account. Absolutely rubbish, terrible customer service. I couldn't even delete my account as it wouldn't let me. They kept referring me to emails the suppo... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 03e81ed4-d846-4946-8871-a869946d8f4e | null | Default | 2019-04-05T00:00:00 | {
"text_length": 379
} |
I had seven fraudulent Uber transactions over three days in mid-October on my credit card. For nearly a week, I tried unsuccessfully to get Uber customer service to help. Uber was totally uncooperative. They refused to engage in the fraudulent charges someone in their system imposed on me. I had to cancel my credit car... | {
"text": "I had seven fraudulent Uber transactions over three days in mid-October on my credit card. For nearly a week, I tried unsuccessfully to get Uber customer service to help. Uber was totally uncooperative. They refused to engage in the fraudulent charges someone in their system imposed on me. I had to cancel ... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 0406ff3d-2b4d-4ecc-9af8-b60d72a6825f | null | Default | 2019-10-21T00:00:00 | {
"text_length": 464
} |
I booked an UBER x car from Grand Central to Bed-Stuy and was quoted about $23. Driver was on his way and I got a text that said the fare changed due to increased demand. There was no other information on the app on the fare increase. I texted the driver and asked how much the surge was. He texted "2.2" which I thought... | {
"text": "I booked an UBER x car from Grand Central to Bed-Stuy and was quoted about $23. Driver was on his way and I got a text that said the fare changed due to increased demand. There was no other information on the app on the fare increase. I texted the driver and asked how much the surge was. He texted \"2.2\" ... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 040da860-ec7b-411c-919b-4592fd2ac1a8 | null | Default | 2017-05-09T00:00:00 | {
"text_length": 516
} |
I worked for Uber and Lyft for 2.5 years and all they did was take take take from the drivers who ate mostly foreign laborers here illegally and are afraid to fight back against corporate crime. Wage theft. Like you wouldn't believe. Don't do any Gig Economy job. The government needs labor regulations. The state of Cal... | {
"text": "I worked for Uber and Lyft for 2.5 years and all they did was take take take from the drivers who ate mostly foreign laborers here illegally and are afraid to fight back against corporate crime. Wage theft. Like you wouldn't believe. Don't do any Gig Economy job. The government needs labor regulations. The... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 041291e9-06a9-4137-8e5c-be00ab81c560 | null | Default | 2019-10-24T00:00:00 | {
"text_length": 368
} |
My husband and I use UBER or Lyft frequently when we go out because we don't want to drink and drive, even a little. We moved a little over a year ago so now our average ride is about 25 minutes since we aren't as close to where we go with our friends. Without a doubt, at least the driver going there or coming home mak... | {
"text": "My husband and I use UBER or Lyft frequently when we go out because we don't want to drink and drive, even a little. We moved a little over a year ago so now our average ride is about 25 minutes since we aren't as close to where we go with our friends. Without a doubt, at least the driver going there or co... | [
{
"label": "2",
"score": 1
}
] | Argilla | null | null | false | null | 04248e11-0194-46f3-84e0-508c1400268b | null | Default | 2019-03-20T00:00:00 | {
"text_length": 848
} |
My name is Scott and my husband was working for Uber. He had a ride with 3 people in it. When they got in they had a metal smoking pipe that they put out on the hood liner of my car. The pipe was left in the car and a burn hole in my car. He sent pictures to Uber and they said that they needed a quote. So the first quo... | {
"text": "My name is Scott and my husband was working for Uber. He had a ride with 3 people in it. When they got in they had a metal smoking pipe that they put out on the hood liner of my car. The pipe was left in the car and a burn hole in my car. He sent pictures to Uber and they said that they needed a quote. So ... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 04349884-bfce-4486-877b-b1c161210721 | null | Default | 2017-05-26T00:00:00 | {
"text_length": 607
} |
WE love to use UBER, all of the drivers we have had are friendly, timely and are great drivers. I only rated the safety as a 4 as I hear lots of things occurring regarding "fake" UBER drivers. There has to be a better way of identifying the driver you are meeting. They are getting better and a lot has to do with the pa... | {
"text": "WE love to use UBER, all of the drivers we have had are friendly, timely and are great drivers. I only rated the safety as a 4 as I hear lots of things occurring regarding \"fake\" UBER drivers. There has to be a better way of identifying the driver you are meeting. They are getting better and a lot has to... | [
{
"label": "5",
"score": 1
}
] | Argilla | null | null | false | null | 044a024d-fc27-438d-920a-3654ffa1d453 | null | Default | 2019-03-21T00:00:00 | {
"text_length": 336
} |
I did an estimate on a trip that was supposed to only be an estimate price for $20. I didn't realize I picked a sub so after the ride I was charged $68.00. Why would I want to pay $68 if the taxi would of onlyour costed $30 I used Uber for over an year Iat not use uber anymore that was an outrageous price to pay for an... | {
"text": "I did an estimate on a trip that was supposed to only be an estimate price for $20. I didn't realize I picked a sub so after the ride I was charged $68.00. Why would I want to pay $68 if the taxi would of onlyour costed $30 I used Uber for over an year Iat not use uber anymore that was an outrageous price ... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 044a6b13-a4c4-4a0b-8074-7ddab5d7488d | null | Default | 2016-07-03T00:00:00 | {
"text_length": 331
} |
Ordered UBER and driver never turned up, charged 23.59 pounds. UBER said my fault as I did not cancel trip. After waiting for over 30 minutes and driver never turned up even though app said driver 11 minutes away over and over. UBER should give the option of customer being able to call driver from app like other compan... | {
"text": "Ordered UBER and driver never turned up, charged 23.59 pounds. UBER said my fault as I did not cancel trip. After waiting for over 30 minutes and driver never turned up even though app said driver 11 minutes away over and over. UBER should give the option of customer being able to call driver from app like... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 044dac55-c174-44c7-88df-0d0198b7912f | null | Default | 2019-02-27T00:00:00 | {
"text_length": 324
} |
I took Uber twice this weekend and both times the driver cancelled the trips before they got to me. When I asked for a refund they said it would be coming in 3-5 business days, yet it's been a week and I still have not received my money back. I'm out $30 because of this company and their terrible customer service. Just... | {
"text": "I took Uber twice this weekend and both times the driver cancelled the trips before they got to me. When I asked for a refund they said it would be coming in 3-5 business days, yet it's been a week and I still have not received my money back. I'm out $30 because of this company and their terrible customer ... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 0485e6ab-bb3c-4b09-9107-b05a72112b04 | null | Default | 2018-06-06T00:00:00 | {
"text_length": 358
} |
I use UBER frequently but this last time I was accused by a White driver that her property was stolen from her car. UBER contacted me to tell me my account had been canceled. I tried to contact UBER but they never replied back. | {
"text": "I use UBER frequently but this last time I was accused by a White driver that her property was stolen from her car. UBER contacted me to tell me my account had been canceled. I tried to contact UBER but they never replied back."
} | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 0486fb2c-a307-4131-9344-e7546152dfe0 | null | Default | 2016-10-06T00:00:00 | {
"text_length": 228
} |
“Hi, I would like a credit for the inconvenience my colleagues and students had to go through, as well as myself. I scheduled and placed this order at 8:30pm, for delivery between 10pm-10:30pm. At 11:00pm it was still pending, so we got food for our kids from somewhere else. At 12:20am, I just received a message that... | {
"text": "“Hi, I would like a credit for the inconvenience my colleagues and students had to go through, as well as myself. I scheduled and placed this order at 8:30pm, for delivery between 10pm-10:30pm. At 11:00pm it was still pending, so we got food for our kids from somewhere else. At 12:20am, I just received a... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 0504c033-3e59-475b-a4d1-2e6f319f784c | null | Default | 2018-12-01T00:00:00 | {
"text_length": 521
} |
Uber one minute gave me a quote of $50 on a ride I needed. A kind family member helped me to pay for it by purchasing an Uber gift card for me. As soon as I loaded the gift card onto my account, I brought the same ride up in app--and now, not 10 minutes later, it showed $63! Just to see if this was due to surge pricing... | {
"text": "Uber one minute gave me a quote of $50 on a ride I needed. A kind family member helped me to pay for it by purchasing an Uber gift card for me. As soon as I loaded the gift card onto my account, I brought the same ride up in app--and now, not 10 minutes later, it showed $63! Just to see if this was due to ... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 0537ebd9-c8c1-4db6-bde6-2691efcd4547 | null | Default | 2019-10-01T00:00:00 | {
"text_length": 434
} |
Uber as a company does not care about consumers. First, there is no way to communicate or get support. Second, there is no consistency between the website and the app. What can be done in one cannot in the other and vice versa. Third, the app does not always do what it is told. For instance I wanted to pay with a credi... | {
"text": "Uber as a company does not care about consumers. First, there is no way to communicate or get support. Second, there is no consistency between the website and the app. What can be done in one cannot in the other and vice versa. Third, the app does not always do what it is told. For instance I wanted to pay... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 0549f8d7-0691-4f2b-ab42-9c1ecc5be9dc | null | Default | 2018-04-07T00:00:00 | {
"text_length": 718
} |
Rape culture. Enough said. | {
"text": "Rape culture. Enough said."
} | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 0556d229-8703-4e2d-a8b5-f44ec8c0e663 | null | Default | 2014-11-25T00:00:00 | {
"text_length": 26
} |
As a transportation planner the Uber business service comes in handy. The issue is that not everything is the same. Some vehicles are new and some drivers are great then some vehicles are old or drivers get lost. But this is part of the experience | {
"text": "As a transportation planner the Uber business service comes in handy. The issue is that not everything is the same. Some vehicles are new and some drivers are great then some vehicles are old or drivers get lost. But this is part of the experience"
} | [
{
"label": "4",
"score": 1
}
] | Argilla | null | null | false | null | 056950bd-5dc0-4c1a-a408-d3c0be02b5fe | null | Default | 2017-05-14T00:00:00 | {
"text_length": 250
} |
I use my cards all over the world and have relied on taxis. My friends were telling me to try Uber so I did. The driver was great. However my payment wasn't accepted. The only customer service is by email which is more annoying than an IVR system. You get a response but you can tell it is either automated with the just... | {
"text": "I use my cards all over the world and have relied on taxis. My friends were telling me to try Uber so I did. The driver was great. However my payment wasn't accepted. The only customer service is by email which is more annoying than an IVR system. You get a response but you can tell it is either automated ... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 05926267-7438-4865-a286-091ec9706882 | null | Default | 2016-07-26T00:00:00 | {
"text_length": 781
} |
We used Uber in NYC recently and it was our first experience with the service. Almost all of our drivers over three days were prompt, courteous, and treated us with respect. I don't envy these guys' job, but we certainly appreciated them. | {
"text": "We used Uber in NYC recently and it was our first experience with the service. Almost all of our drivers over three days were prompt, courteous, and treated us with respect. I don't envy these guys' job, but we certainly appreciated them."
} | [
{
"label": "4",
"score": 1
}
] | Argilla | null | null | false | null | 0593ed04-5347-40b8-82bc-91ebdbdb4874 | null | Default | 2017-09-28T00:00:00 | {
"text_length": 238
} |
I will and always have admitted, it's not about loyalty but business. I supported uber in the past because they were getting the job done better than the cab companies. And in a sense they are still more efficient than the dying breed of the cab industry. However there are and will continue to be more rideshare busines... | {
"text": "I will and always have admitted, it's not about loyalty but business. I supported uber in the past because they were getting the job done better than the cab companies. And in a sense they are still more efficient than the dying breed of the cab industry. However there are and will continue to be more ride... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 05be531a-7691-4b60-a745-57ef3e4866a3 | null | Default | 2017-09-25T00:00:00 | {
"text_length": 2351
} |
My issue with Uber is they quote you a price when you complete your trip and days later the price is different. They don't tell you anything. I started using one card just for them that is how I found out and if you check your receipt it's says wait time or toll surcharge and fees. This is robbery and they need to stop... | {
"text": "My issue with Uber is they quote you a price when you complete your trip and days later the price is different. They don't tell you anything. I started using one card just for them that is how I found out and if you check your receipt it's says wait time or toll surcharge and fees. This is robbery and they... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 05ca9699-81de-4dda-8018-6fd0046aa0be | null | Default | 2018-09-15T00:00:00 | {
"text_length": 520
} |
I have a disability which limits my walking. I can't drive due to severe nerve damage and uncontrollable reflexes. The closest store to me is a Family Dollar which is .02 miles from my house. The cost for me to Uber there is $6.50-$7.50. Along with all other companies promising cheaper pricing to make conveniences more... | {
"text": "I have a disability which limits my walking. I can't drive due to severe nerve damage and uncontrollable reflexes. The closest store to me is a Family Dollar which is .02 miles from my house. The cost for me to Uber there is $6.50-$7.50. Along with all other companies promising cheaper pricing to make conv... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 05cc3083-6f18-4d41-a248-61d4f481082e | null | Default | 2018-10-11T00:00:00 | {
"text_length": 955
} |
Uber was charge my credit card for a ride that I never booked. I was sitting in home and a Uber driver called somewhere in MN saying that he is waiting for me. So surprise and I told him that I never want any ride, he hung up and I received an email that Uber charge me for cancel the service. That is a setup somewhere ... | {
"text": "Uber was charge my credit card for a ride that I never booked. I was sitting in home and a Uber driver called somewhere in MN saying that he is waiting for me. So surprise and I told him that I never want any ride, he hung up and I received an email that Uber charge me for cancel the service. That is a set... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 05e94d10-f0f8-4900-9116-48d6bfe9c933 | null | Default | 2018-06-03T00:00:00 | {
"text_length": 415
} |
Uber app is just too fast to be good.Cab bookings are misfired .even when a user is just exploring the app and is not really ready to book a ride. we get a call from the cab driver. Cab rides get booked even before you could select your destination. Then the cab drivers informs you to cancel that ride (which you anyway... | {
"text": "Uber app is just too fast to be good.Cab bookings are misfired .even when a user is just exploring the app and is not really ready to book a ride. we get a call from the cab driver. Cab rides get booked even before you could select your destination. Then the cab drivers informs you to cancel that ride (whi... | [
{
"label": "3",
"score": 1
}
] | Argilla | null | null | false | null | 05efa486-8edb-4552-9089-1f53e3232187 | null | Default | 2016-04-20T00:00:00 | {
"text_length": 566
} |
not too friendly. not a good source of money. no respect. a definite "no". | {
"text": "not too friendly. not a good source of money. no respect. a definite \"no\"."
} | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 05f5d376-0615-4bea-b268-cf512c530957 | null | Default | 2016-02-18T00:00:00 | {
"text_length": 74
} |
I just spent 45 minutes of my life trying to simply update password and my 'Home' information on the Uber phone App. What an absolute joke._x000D_I was in a hurry to get somewhere and made the huge mistake of trying to give this company another chance... all they managed to do was to waste my time._x000D_Save time, mon... | {
"text": "I just spent 45 minutes of my life trying to simply update password and my 'Home' information on the Uber phone App. What an absolute joke._x000D_I was in a hurry to get somewhere and made the huge mistake of trying to give this company another chance... all they managed to do was to waste my time._x000D_S... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 0634d62f-fcab-4659-85d3-97cadda63e9e | null | Default | 2017-07-09T00:00:00 | {
"text_length": 409
} |
Cheaper and nicer than taken cabs, have met some nice people. A lot of their drivers are very friendly and helpful. The savings alone are worth it because I don't drink and drive and normal cab fee is $50. | {
"text": "Cheaper and nicer than taken cabs, have met some nice people. A lot of their drivers are very friendly and helpful. The savings alone are worth it because I don't drink and drive and normal cab fee is $50."
} | [
{
"label": "5",
"score": 1
}
] | Argilla | null | null | false | null | 064fb42c-2baa-44e6-a26e-0376a8e4e2fd | null | Default | 2019-03-18T00:00:00 | {
"text_length": 205
} |
On Sunday I booked an Uber from Ghatkopar to Vasai at 9 pm. The Uber driver's name was Anand, white wagon R. He arrived on time. When he arrived he asked me where the drop was. I told him it was Vasai so he said he couldn't travel that far because he stays in Panvel and needs to go home. I asked him why did he take the... | {
"text": "On Sunday I booked an Uber from Ghatkopar to Vasai at 9 pm. The Uber driver's name was Anand, white wagon R. He arrived on time. When he arrived he asked me where the drop was. I told him it was Vasai so he said he couldn't travel that far because he stays in Panvel and needs to go home. I asked him why di... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 0674b1c6-515d-4692-907c-aa3476644e33 | null | Default | 2018-10-09T00:00:00 | {
"text_length": 523
} |
The first (and last) time I ever used Uber, the fare estimate was $61. When I logged on to book a car, I got a screen that looked like upgrade options, the lowest of which was $89. There was an option to "Skip this Step" so I did. I never got a screen telling me my total or asking me if I agreed to book it or not. Just... | {
"text": "The first (and last) time I ever used Uber, the fare estimate was $61. When I logged on to book a car, I got a screen that looked like upgrade options, the lowest of which was $89. There was an option to \"Skip this Step\" so I did. I never got a screen telling me my total or asking me if I agreed to book ... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 069b5b19-9270-4e3c-a921-7996843a7a8b | null | Default | 2018-07-21T00:00:00 | {
"text_length": 872
} |
Twice I have tried to set up an Uber account, most recently 2 days ago._x000D_That took 2+ hours._x000D_When I contacted uber for a ride, the user name and password were not recognized. Clicking the link to reset the password, it took Uber nearly 3 hours to respond and with no link to reset the password._x000D_The comp... | {
"text": "Twice I have tried to set up an Uber account, most recently 2 days ago._x000D_That took 2+ hours._x000D_When I contacted uber for a ride, the user name and password were not recognized. Clicking the link to reset the password, it took Uber nearly 3 hours to respond and with no link to reset the password._x... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 06c9d9ee-efc1-4fd1-8720-74c77b089cde | null | Default | 2015-08-01T00:00:00 | {
"text_length": 545
} |
I've been using Uber regularly for about a year now. I have had only positive experiences so far, except for one instance when a driver tried to scam me. She accepted my request, and a minute or so later, the app status suddenly changed to "on trip." I thought this was very strange and assumed perhaps there was a glitc... | {
"text": "I've been using Uber regularly for about a year now. I have had only positive experiences so far, except for one instance when a driver tried to scam me. She accepted my request, and a minute or so later, the app status suddenly changed to \"on trip.\" I thought this was very strange and assumed perhaps th... | [
{
"label": "4",
"score": 1
}
] | Argilla | null | null | false | null | 06d6d5cb-4a2b-4f59-a8d6-0ca341622d10 | null | Default | 2016-04-26T00:00:00 | {
"text_length": 924
} |
Since February of 2016, I've been using Uber on behalf of the company I work for to schedule rides for our clients coming into town. I've probably spent close to $1500 in gift cards alone since then. I've never had a problem until yesterday. After two company cards, a PayPal account, and multiple attempts to pay throug... | {
"text": "Since February of 2016, I've been using Uber on behalf of the company I work for to schedule rides for our clients coming into town. I've probably spent close to $1500 in gift cards alone since then. I've never had a problem until yesterday. After two company cards, a PayPal account, and multiple attempts ... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 06fc0cbe-8e4e-4f35-9114-1b5bacf79eba | null | Default | 2018-09-13T00:00:00 | {
"text_length": 539
} |
Thrifty for short trips when you have limited time and no car. Longer distances can be pricey and I generally like cheaper bus or rail if available. Or sometimes you can rent a car for a day for $15 or less. | {
"text": "Thrifty for short trips when you have limited time and no car. Longer distances can be pricey and I generally like cheaper bus or rail if available. Or sometimes you can rent a car for a day for $15 or less."
} | [
{
"label": "4",
"score": 1
}
] | Argilla | null | null | false | null | 071e6b72-5a10-4477-bb2c-06c1c82958c6 | null | Default | 2019-03-16T00:00:00 | {
"text_length": 207
} |
Depending on the location you can get a wide range of Customer service when it comes to drivers. My experience has basically been a good one. Places like San Diego seem to have a lot nicer more laid back attitude, mostly students making money. Other places like downtown Los Angeles and most airports have unfriendly dri... | {
"text": "Depending on the location you can get a wide range of Customer service when it comes to drivers. My experience has basically been a good one. Places like San Diego seem to have a lot nicer more laid back attitude, mostly students making money. Other places like downtown Los Angeles and most airports have u... | [
{
"label": "4",
"score": 1
}
] | Argilla | null | null | false | null | 075a63c9-127a-4cb0-ae03-3e200faf1acb | null | Default | 2019-03-17T00:00:00 | {
"text_length": 415
} |
I usually don't use Uber but I went away and had no one to take me. I had a Uber gift card but not enough money for both ways. Instead of using the balance on the gift card and charging the rest to my regular card, they did not bother to charge my gift card. They refuse to give me a refund. Customer service is the abso... | {
"text": "I usually don't use Uber but I went away and had no one to take me. I had a Uber gift card but not enough money for both ways. Instead of using the balance on the gift card and charging the rest to my regular card, they did not bother to charge my gift card. They refuse to give me a refund. Customer servic... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 0773608a-b93a-43a2-ba70-16fe848a62b1 | null | Default | 2019-06-24T00:00:00 | {
"text_length": 466
} |
Anti gay bully, told me, faggot fck ur self with mcd frappe u loser faggots should die. If uber ever sends him to better find a request another driver | {
"text": "Anti gay bully, told me, faggot fck ur self with mcd frappe u loser faggots should die. If uber ever sends him to better find a request another driver"
} | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 078e46bf-e784-4f4e-8f11-08fcd9f3b66f | null | Default | 2017-04-23T00:00:00 | {
"text_length": 152
} |
I tried to tip a driver and was locked out of my account. Customer support sent me an email making all kinds of techy demands that I am unable to do on my phone. I do most of my UBER stuff on my Mac. There is no way to have a conversation and the one way edicts demanding that this, that and the other thing be done is j... | {
"text": "I tried to tip a driver and was locked out of my account. Customer support sent me an email making all kinds of techy demands that I am unable to do on my phone. I do most of my UBER stuff on my Mac. There is no way to have a conversation and the one way edicts demanding that this, that and the other thing... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 079bb6b5-7850-4c7e-b338-a9a44882dad5 | null | Default | 2019-01-28T00:00:00 | {
"text_length": 728
} |
I've been a uber driver since last year, and I just had worst experience ever. They had put an hourly incentive from 8/19 Friday up to 8/21, 10:00 pm to 12:00 mn for $20 per hour, and 12:00 am to 2:00 am for $22 per hour. They had a link once you click opt in, there's nothing you need to do to have that hourly guarante... | {
"text": "I've been a uber driver since last year, and I just had worst experience ever. They had put an hourly incentive from 8/19 Friday up to 8/21, 10:00 pm to 12:00 mn for $20 per hour, and 12:00 am to 2:00 am for $22 per hour. They had a link once you click opt in, there's nothing you need to do to have that ho... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 07a6d857-9a4a-404e-97c5-9a857a4456ee | null | Default | 2016-08-27T00:00:00 | {
"text_length": 1004
} |
NEVER RIDE WITH UBER, on new years day me and Jess rode home with Uber, it is not the pricing that upset us, its the fact that the beyond rude driver hit my brothers car on the way down from my drive way. After contacting Uber with images of the damage and feedback of the experience they refuse to help us in any way. N... | {
"text": "NEVER RIDE WITH UBER, on new years day me and Jess rode home with Uber, it is not the pricing that upset us, its the fact that the beyond rude driver hit my brothers car on the way down from my drive way. After contacting Uber with images of the damage and feedback of the experience they refuse to help us ... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 07c50a91-ae68-4c0e-9ebb-47d68a4c7c95 | null | Default | 2016-01-04T00:00:00 | {
"text_length": 402
} |
Really worst experience with Uber cab service. Last week I booked a ride & driver started trip without picking me. Finally after some time when I called him, he told me that he can't come & it was medical emergency. | {
"text": "Really worst experience with Uber cab service. Last week I booked a ride & driver started trip without picking me. Finally after some time when I called him, he told me that he can't come & it was medical emergency."
} | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 07e5e8e6-fecc-4b9e-991d-363a74b0bbca | null | Default | 2016-12-06T00:00:00 | {
"text_length": 215
} |
My 13 year old child was able to independently create an account and be provided services. It is against the law and supposedly the company rules of service unaccompanied minors. This happened in the past with my daughter. It is scary for me as a mom and hope the company will modify their registration process to ensure... | {
"text": "My 13 year old child was able to independently create an account and be provided services. It is against the law and supposedly the company rules of service unaccompanied minors. This happened in the past with my daughter. It is scary for me as a mom and hope the company will modify their registration proc... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 07f27b80-bf63-4225-8323-c2e4f0051bc5 | null | Default | 2017-06-24T00:00:00 | {
"text_length": 409
} |
After continuously reminding that i was charged more by the driver i have not yet got refund nor yet any customer executive is assigned to this matter. It's been four days. I have not received any mail regarding it. It's really difficult to contact Uber as there is no direct call center for customers complaints. We jus... | {
"text": "After continuously reminding that i was charged more by the driver i have not yet got refund nor yet any customer executive is assigned to this matter. It's been four days. I have not received any mail regarding it. It's really difficult to contact Uber as there is no direct call center for customers compl... | [
{
"label": "2",
"score": 1
}
] | Argilla | null | null | false | null | 07fc5b21-89cf-4d1f-81d2-4c3cb873cfda | null | Default | 2019-05-16T00:00:00 | {
"text_length": 470
} |
I have been driving for 3 months. Blocked for no set reason. They say my rating dropped. But did not explain how. I have 116 five star ratings. 94 percent acceptance rate. But won't tell me why my rating dropped. I experienced technical difficulties on reception. Had to cancel riders because navigation crashed. You do ... | {
"text": "I have been driving for 3 months. Blocked for no set reason. They say my rating dropped. But did not explain how. I have 116 five star ratings. 94 percent acceptance rate. But won't tell me why my rating dropped. I experienced technical difficulties on reception. Had to cancel riders because navigation cra... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 0805e0e0-bac1-4f04-be39-7b612970a0f3 | null | Default | 2018-03-18T00:00:00 | {
"text_length": 385
} |
Recently, the Uber rates were lowered to a rate that significantly beats the rate to the standard yellow taxis in the city (NYC). Yet Uber finds a way to always scam the customer with ridiculous markups for "busy" times, or "in demand" areas, etc. Mind you, we're not talking about a measly 50 cent or so surcharge, they... | {
"text": "Recently, the Uber rates were lowered to a rate that significantly beats the rate to the standard yellow taxis in the city (NYC). Yet Uber finds a way to always scam the customer with ridiculous markups for \"busy\" times, or \"in demand\" areas, etc. Mind you, we're not talking about a measly 50 cent or s... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 0805f616-1000-4f7f-8ca5-1a1f1bc2d99b | null | Default | 2016-04-09T00:00:00 | {
"text_length": 1586
} |
I recently took an Uber with a friend from an event back to my apartment (both in San Francisco). She called the Uber for us, and upon exiting the car I quickly realized I left my purse (including my wallet with my driver's license, credit card, debit card, etc.) in the backseat of the car. The only way you are able to... | {
"text": "I recently took an Uber with a friend from an event back to my apartment (both in San Francisco). She called the Uber for us, and upon exiting the car I quickly realized I left my purse (including my wallet with my driver's license, credit card, debit card, etc.) in the backseat of the car. The only way yo... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 08133a62-b9bc-420c-88f1-e8ea6344f8e9 | null | Default | 2017-12-04T00:00:00 | {
"text_length": 744
} |
This complaint is as much for Uber as it is its insurance company, the James River Insurance Company. I was hit by an Uber driver on August 25th, 2018 in Connecticut while riding on my motorcycle. Although I suffered many injuries, I am alive and am grateful for that. What I am not grateful for is Uber's insurance comp... | {
"text": "This complaint is as much for Uber as it is its insurance company, the James River Insurance Company. I was hit by an Uber driver on August 25th, 2018 in Connecticut while riding on my motorcycle. Although I suffered many injuries, I am alive and am grateful for that. What I am not grateful for is Uber's i... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 08208028-c4b3-4ed8-9167-edda9fdbea4c | null | Default | 2018-12-18T00:00:00 | {
"text_length": 933
} |
Down in Orlando Florida it was the first time I've ever used the company Uber. The app made it easy to use the service. Let me first tell you it is very very fair, fast, clean, well respected individuals that we used. | {
"text": "Down in Orlando Florida it was the first time I've ever used the company Uber. The app made it easy to use the service. Let me first tell you it is very very fair, fast, clean, well respected individuals that we used."
} | [
{
"label": "5",
"score": 1
}
] | Argilla | null | null | false | null | 0820896d-08db-40f8-bb22-c9c47116d662 | null | Default | 2019-03-19T00:00:00 | {
"text_length": 217
} |
I had good experience with Uber in the past, but the couple of times I requested an Uber late at night, I got harassed by the drivers. They always flirt and comment inappropriately about the clothes I am wearing, the smell of my perfume, how good I look, which makes me very uncomfortable. Lately, I requested an Uber an... | {
"text": "I had good experience with Uber in the past, but the couple of times I requested an Uber late at night, I got harassed by the drivers. They always flirt and comment inappropriately about the clothes I am wearing, the smell of my perfume, how good I look, which makes me very uncomfortable. Lately, I request... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 082ffa75-9a5c-4179-aaf9-5a6427e1da19 | null | Default | 2015-12-30T00:00:00 | {
"text_length": 640
} |
I called uber for going home two days ago and yesterday they charged me extra 40$ even no one told me reason. Then I contacted uber and they told me driver complained me about I was drunk or something else they sent me stupid pictures. I didn't understand exactly what happened but I just called uber and went home even ... | {
"text": "I called uber for going home two days ago and yesterday they charged me extra 40$ even no one told me reason. Then I contacted uber and they told me driver complained me about I was drunk or something else they sent me stupid pictures. I didn't understand exactly what happened but I just called uber and we... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 08355e00-93fe-43b7-a2b3-bf61f64bd500 | null | Default | 2019-10-10T00:00:00 | {
"text_length": 481
} |
I have a FreedomPop number which Uber's system sees as a VOIP. Despite sending an email with a picture of FreedomPop's app showing otherwise and a link showing that my phone does not have a phone number in settings as the way FreedomPop works is weird they keep responding with the same message "It looks like a VOIP" an... | {
"text": "I have a FreedomPop number which Uber's system sees as a VOIP. Despite sending an email with a picture of FreedomPop's app showing otherwise and a link showing that my phone does not have a phone number in settings as the way FreedomPop works is weird they keep responding with the same message \"It looks l... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 08551fd9-5319-47b2-af95-679f93a698c9 | null | Default | 2019-04-08T00:00:00 | {
"text_length": 387
} |
I downloaded UberEats for the first time today and received an error message while trying to place an order. The help website was totally useless and I place 3 calls to the support line. During the 1st call I was told that I needed to delete my credit card and reenter it to fix the problem. That did not work and the su... | {
"text": "I downloaded UberEats for the first time today and received an error message while trying to place an order. The help website was totally useless and I place 3 calls to the support line. During the 1st call I was told that I needed to delete my credit card and reenter it to fix the problem. That did not wo... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 086381ac-b779-49c7-b9b0-6afa2a829a5c | null | Default | 2019-01-11T00:00:00 | {
"text_length": 778
} |
I am a regular uber customer and happy with the rates and services, but today bcoz of some stupid drivers I missed my flight. The 1st one I booked says hez around 25 to 30 min distance to me where as I can see him on the map next Street. I cancelled and booked another one he says he doesn't wanna go to the airport as i... | {
"text": "I am a regular uber customer and happy with the rates and services, but today bcoz of some stupid drivers I missed my flight. The 1st one I booked says hez around 25 to 30 min distance to me where as I can see him on the map next Street. I cancelled and booked another one he says he doesn't wanna go to the... | [
{
"label": "3",
"score": 1
}
] | Argilla | null | null | false | null | 088349ff-801b-4836-b757-27b4e1ab12da | null | Default | 2015-10-15T00:00:00 | {
"text_length": 565
} |
The customer service will drive you to insanity. Ive been attempting to get assistance now for 12 HOURS since their uberpool option isnt showing up on my viewer and the help system is automated. | {
"text": "The customer service will drive you to insanity. Ive been attempting to get assistance now for 12 HOURS since their uberpool option isnt showing up on my viewer and the help system is automated."
} | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 0896fe15-f44f-4f60-ab08-f29cf95b2c27 | null | Default | 2016-04-13T00:00:00 | {
"text_length": 194
} |
Uber website is a disaster, log in with Facebook doesn't lead to you to your account directly, typing in phone no. from other countries will lead to RED WORDS error message said "null", saying my USA no. is registered but doesn't let me to log in with that no., cannot add a new credit card, saying charge is overdue, RE... | {
"text": "Uber website is a disaster, log in with Facebook doesn't lead to you to your account directly, typing in phone no. from other countries will lead to RED WORDS error message said \"null\", saying my USA no. is registered but doesn't let me to log in with that no., cannot add a new credit card, saying charge... | [
{
"label": "2",
"score": 1
}
] | Argilla | null | null | false | null | 08975927-2a92-4f21-9b23-e20669fdb949 | null | Default | 2015-09-14T00:00:00 | {
"text_length": 625
} |
I've only used Uber and it's generally very good. But on 2 occasion (out of 10) either never showed or couldn't find my location which is very inconvenient. I had to find alternate method. | {
"text": "I've only used Uber and it's generally very good. But on 2 occasion (out of 10) either never showed or couldn't find my location which is very inconvenient. I had to find alternate method."
} | [
{
"label": "4",
"score": 1
}
] | Argilla | null | null | false | null | 08b1f22d-0de5-485b-bc68-5fff861fabc4 | null | Default | 2017-03-03T00:00:00 | {
"text_length": 188
} |
**. That is the driver contact number who has no patience for his customers. My son ordered Uber, and the time he received his message, he went out but the driver had left by then... and ignored his calls, leaving him in a road that barely has any car passing from there. Then he finally replied and told him that he wai... | {
"text": "**. That is the driver contact number who has no patience for his customers. My son ordered Uber, and the time he received his message, he went out but the driver had left by then... and ignored his calls, leaving him in a road that barely has any car passing from there. Then he finally replied and told hi... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 08dae4ea-fc2c-4702-971f-2ecfb41fc9ee | null | Default | 2017-12-27T00:00:00 | {
"text_length": 574
} |
Worst service of UBER. Uber disable my account without any information. I drop mail to resolved this issue min 10 time but no reply. Don't understand his issue handing approach. The worst management by UBER. | {
"text": "Worst service of UBER. Uber disable my account without any information. I drop mail to resolved this issue min 10 time but no reply. Don't understand his issue handing approach. The worst management by UBER."
} | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 09225ac6-41a9-49f9-ab60-bcf0ef74f82c | null | Default | 2016-07-07T00:00:00 | {
"text_length": 207
} |
I scheduled my ride 3 days ago for Friday night to go to an event that cost me $450. The ride never showed so I scheduled another ride. Confirmed it and another no show. I ended up driving myself and being late. Inexcusable. | {
"text": "I scheduled my ride 3 days ago for Friday night to go to an event that cost me $450. The ride never showed so I scheduled another ride. Confirmed it and another no show. I ended up driving myself and being late. Inexcusable."
} | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 09245653-d865-4efb-a2e9-3b91618a19b8 | null | Default | 2018-12-14T00:00:00 | {
"text_length": 228
} |
While sitting at home in North Carolina, I received two Uber receipts for taxi rides in New York. The larger 998.13. Now the support site is unavailable. I have canceled the credit card. | {
"text": "While sitting at home in North Carolina, I received two Uber receipts for taxi rides in New York. The larger 998.13. Now the support site is unavailable. I have canceled the credit card."
} | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 0953dc87-52c4-456e-80d7-c02a7bbc0771 | null | Default | 2015-10-22T00:00:00 | {
"text_length": 188
} |
Really Disgusting! This is the condition of National Capital Region, the biggest frustration people facing here is conveyance and moreover traffic. Nobody is hell bothered about 9-10 hours of jobs extending to 12, 13, 14, 15 hours and so on. _x000D_A person going to office or market thinks to book Uber/ Ola, the first ... | {
"text": "Really Disgusting! This is the condition of National Capital Region, the biggest frustration people facing here is conveyance and moreover traffic. Nobody is hell bothered about 9-10 hours of jobs extending to 12, 13, 14, 15 hours and so on. _x000D_A person going to office or market thinks to book Uber/ Ol... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 0972ea23-cb08-4108-875a-6d06b577c39a | null | Default | 2016-09-12T00:00:00 | {
"text_length": 2488
} |
I left a bag. It took a long time to answer my call. Their computers were down. Left my number. No call back. I just want my bag. No response. $#*!s. | {
"text": "I left a bag. It took a long time to answer my call. Their computers were down. Left my number. No call back. I just want my bag. No response. $#*!s."
} | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 09789885-f66f-4e3b-8de8-22218921cc00 | null | Default | 2015-12-02T00:00:00 | {
"text_length": 149
} |
I have to say this is going to be my first and last time I ever use this service. I am going to be writing on every site possible about the terrible scam that is UBER cabs! Claim to be the cheapest but on the night out at 2am when we were trying to book it wouldn't let us change the surcharge and anything less than 2.4... | {
"text": "I have to say this is going to be my first and last time I ever use this service. I am going to be writing on every site possible about the terrible scam that is UBER cabs! Claim to be the cheapest but on the night out at 2am when we were trying to book it wouldn't let us change the surcharge and anything ... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 098909ac-f345-4d4e-ad37-43606c3ced41 | null | Default | 2015-06-01T00:00:00 | {
"text_length": 1024
} |
An Uber driver named Andrew driving a Ford Fiesta ** verbally assaulted my daughter and her mother. He called them both several **. I heard the commotion and came out to see him circling the block for a second round of profanity. I found out later that he used physical contact trying to remove them from his vehicle at ... | {
"text": "An Uber driver named Andrew driving a Ford Fiesta ** verbally assaulted my daughter and her mother. He called them both several **. I heard the commotion and came out to see him circling the block for a second round of profanity. I found out later that he used physical contact trying to remove them from hi... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 09ace207-8230-4d90-b747-621dd0ebbe91 | null | Default | 2017-04-21T00:00:00 | {
"text_length": 335
} |
So I used UBER last night...NEVER USE IT!I got dropped off by the first guy, before I could even put my seatbelt on (all of a sudden had to take his wife to work)So I call another Uber (gives me a 2.5 times rate.... with no information on what the heck the rate is, NO OTHER OPTION - that or no UBER, and every time you ... | {
"text": "So I used UBER last night...NEVER USE IT!I got dropped off by the first guy, before I could even put my seatbelt on (all of a sudden had to take his wife to work)So I call another Uber (gives me a 2.5 times rate.... with no information on what the heck the rate is, NO OTHER OPTION - that or no UBER, and ev... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 09b24984-5d35-4c80-8a4d-dd072b06734e | null | Default | 2016-05-15T00:00:00 | {
"text_length": 562
} |
Uber is an illegal operation. Uber disobeys governmental laws, rules and regulations and soon will be shut down by FBI and Homeland Security. | {
"text": "Uber is an illegal operation. Uber disobeys governmental laws, rules and regulations and soon will be shut down by FBI and Homeland Security."
} | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 09c0df90-974f-4332-966b-302ef2910e9a | null | Default | 2014-07-10T00:00:00 | {
"text_length": 141
} |
End of preview. Expand in Data Studio
Dataset Card for "uber-reviews"
Dataset Summary
Using Python's Beautiful Soup library and Scrappy framework, scraped date, star rating, and comment from all reviews from 2013 - 2019.
Languages
english
Citation Information
https://www.kaggle.com/datasets/jschne61701/uber-rides-costumer-reviews-dataset https://www.sitejabber.com/reviews/uber.com https://www.consumeraffairs.com/travel/uber.html https://www.kaggle.com/purvank/uber-rider-reviews-dataset
Contributions
Thanks to @davidberenstein1957 for adding this dataset.
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