Transcript stringlengths 17 3.77k | Review Issue stringlengths 7 51 |
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Dont fall for their promotions, The tablet is fine. Great battery life, however I sent my older tablet in for a refund which I got because it was in great condition. A month later, they took my refund money back, claiming they never received my tradein. All documented by emails, so after spending over an hour on the p... | Trade-in Related |
Warranty not refund, I bought the Fire HD 10 pad on Black Friday. Received it. So it was mine. And it was broken. Has a 1 year warranty. Spent 1 hour and 3 different transfers to establish I wanted a replacement not a refund. Today they gave me a refund. Don't believe Amazons' 1 year warranty. I can buy it again for ... | Device not charging |
Defective, Gave the tablet for a gift. Worked a couple days and then the sound coming out of the speaker was all static. Now the tablet won't even turn on. | Device not charging |
too small, way to small for anything | Feedback - Power button |
Touch screen worked for 3 days, Touch screen stops working | Screen not responsive |
Screen went out after a few hours, [[VIDEOID:f1a9effc8e3de3b94cf5367ec3576458]] I bought this kindle on December 10th as a Christmas gift for my daughter. We took it out the package on December 27th and set it up and she played it for about 30 minutes then charged it and later in the day the screen started messing up ... | Device not charging |
The Grinch has stolen Christmas, [[VIDEOID:6c743d08f0520d3b83c9f9c173e9f3d5]] This little pad isn't a regular ipad, it's a promotional product for Amazon, you can only use this device for things concerning Amazon. The Grinch has stolen Christmas. | Unable to download the apps I wanted |
Weird browser, Got for my elderly mom. Browser is silk. Lousy browser. In addition tablet keeps glitching and the browser keeps popping up. | App crashing/glitching |
MIsleading tablet description, The description on Amazon said "ad free" but this tablet has just as many annoying ads that gets me caught in a loop when I try to play backgammon. I wish I hadn't bought it! | Ads interupts device use |
Don't buy, Worst tablet I used. Apps are very limited. The camera is so blurry it makes no sense to try and use. Best part is the fact it keeps the fan from blowing away my papers on my desk. | Feedback - Power button |
Game progress does NOT transfer, On my old Kindle i had a few games i had played since 2017, used money playing and much to my disappointment, putting it mildly, no games progress transferred. I play 5 lousy games and furious that if Amazon can provide this game apps, Amazon coins, then tbey should provide means of tr... | Backup and Restore did not work |
No ATT DirectTV Stream AP!, What is the deal here? What is it between Amazon and ATT that Amazon won't include the ATT Direct TV Stream AP? That's why I bought this thing in the first place. The only way to watch ATT Direct TV Stream is through a multi step process through a browser. Why not just allow the App???? Dum... | Unable to download the apps I wanted |
Not worth the trouble. (they deleted my review), Too complicated to get google play store and simple apps that my child enjoys from their previous tablet. Huge inconvenience and waste of money. Do not buy this. Only has a limited selection of apps. And Disney+ won't even work. | Unable to download the apps I wanted |
Easy to use, but no, The sound is scratchy with some game apps. Returned one to exchange but found same problem with this model. | Feedback - Sound quality |
Ruined surprises, Once logged in you are unable to log out of Amazon shopping app. If you try to log out it will force you out of all Amazon apps. So if your teenager pulls it up he can see what he is getting for Christmas. Was on the phone for what felt like forever being told I should just search how too do that or ... | Unable to download the apps I wanted |
Don't buy, Don't buy this tablet it doesn't work the screen blacks out constantly. Another rip off by Amazon. And I purchased if for my very senior Mother so her frustration caused this to be stuffed in a drawer leaving her isolated | Devices shuts down constantly |
A gamble, I have gotten 5 fire tablets total over the years, and only 2 of them worked well. The other 3 had issues with the screen turning off/timing out constantly while being used. Its really hard to use a device when the screen continuously goes black. Customer service wasn't helpful. Buy a different product becau... | Devices shuts down constantly |
What a JOKE!! NO Hoopla Digital or Vidangel Apps!, I bought two of the 2022 HD8 Plus tablets for Christmas presents, and intended to buy a third. I am planning to return the two i bought! I went to the Amazon app store to download one of the primary apps my family and I use - the Hoopla Digital app. Well, it is not av... | Unable to download the apps I wanted |
slow loading at times and jumpy screen, originally had ads but amazon began loading screens that wouldn't go away when i swiped the screen - the ads were timed. had to get rid of the ads. like case and clean lines, good weight | Not easy to remove lockscreen Ads |
Worst tablet ever, Literally the worst series of tablets known to man. Trash OS, not user friendly at all, sucks for kids. Insanely slow! This tablet is more for either old people or just ppl trying to find a cheap variation of a ipad, not understanding what they're about to get themselves into. Honestly, I'd NEVER ge... | Slow/Sluggish Performance |
Audible or Amazon? Huh?, I bought this tablet simply for reading and discovered it is supposed to be great for children due to the read along feature with ebooks. Let me tell you, figuring out how to do this is like building a rocket. I have managed to get ONE book to work with audio and I had to jump through major ho... | Feedback - Power button |
Not a replacement for an iPad or Android tablet, If you're looking for something to replace an iPad or other Android tablet, this is not it. | Feedback - Power button |
Waste of money if your kids play Roblox., I've bought cheaper tablets that support Roblox better then this one. It kicks you off every five minutes. | App crashing/glitching |
It tells me telegram app that I use on my phone is banned in the usa. More illegal censorship. ., Illegal censorship of free speech going on with this device. | Unable to download the apps I wanted |
This is a pretty abysmal device, I own a Kindle. I've had it for a long time. It is ad supported. That doesn't bother me in the slightest. It merely shows an ad on the sleep screen for a product, and then if I am interested, I can click on the ad to go purchase the product. I've actually purchased a few books this way... | Ads interupts device use |
Think i got a tablet with a bad battery, I bought this for my 5 year old for Christmas. It was fine out of the box. I set it on the counter to charge and when I returned home, it wouldn't turn on. It took 3 HOURS for it to turn back on and the charge port moves… A LOT. I am extremely disappointed in this tablet. It lo... | Device not charging |
Horrible quality 2 tablets in 1 year, This tablet is cheaply made. 2 tablets in 1 year and the best they could do is have me return it and then they will see about a replacement after the tech team takes a lool at it. No sorry my son shouldnt have to go without fir 14 days on his holiday break because you dont want to... | Not able to register |
Can't download apps, I got this tablet for my niece for Christmas and tried setting it up for her. While doing so I found no ways to download apps to the tablet. I tried options from forums with others who had same issue. I hard reset and factory reset went through storage to clear cache and storage, force stop. Nothi... | Unable to download the apps I wanted |
Arrived broken and cannot get it replaced - Poor Customer Service, DON'T BUY THIS ITEM. I bought this for Christmas morning for my 3 year old granddaughter in August. When we turned it on the screen had lines through it and it would not allow us to do anything at all with the touch screen. When I called Amazon to repl... | Lines on screen |
No HOOPLA!, Bought it to read books on HOOPLA library app but can no longer download the app on this new Fire tablet. | Unable to download the apps I wanted |
Doesn't Work!!, Got this tablet for my son for Christmas, straight out of the box the thing just flat out doesn't work. You can't click on anything on the screen, it just won't respond or open any apps. Complete dud. Going to get my money back and go with a tablet that actually does something. | Device not charging |
Not impressed/disappointed, I traded in my old hd10 for a new one because the old one stopped charging. The trade in gave me 30.00 gift card and 20% off a new hd10. Made getting this new one $45. So I opted to get a new one instead of a different tablet because I was satisfied with the old one until it wouldn't charge... | App not working as expected |
Frustrating, I purchased 2 of them for my kids for Christmas to update from their previous version of kindles. I was able to sign in and set 1 up but not the other. Even the one I setup is not pulling in the profile correctly. Both are getting returned as these things are not user friendly. There is absolutely no reas... | Feedback - Power button |
Certified junk!, The tablets speaker was broken upon arrival! Now I have to send my child's gift back and be without for at least a week such an absolute bummer!!!!! That's why I hoped certified would actually be functional!! | Feedback - Sound quality |
Trying too hard to sell some game. Interruption when reading a book. The screen goes blank, Reading books. Disappointed | Ads interupts device use |
Worst user friendly product ever, Set up screen gets stuck trying to load web pages then pops up temporarily unavailable also there is no back button or way to exit this only way to get out of it is to restart the tablet unable to do anything on the tablet without setting up Amazon horrible | App crashing/glitching |
Not an actual tablet you cannot get real apps they are all filtered and based on shopping dont buy, it is not actually a tablet, it is for shopping and only for shopping on amazon | Unable to download the apps I wanted |
It keeps closing some apps after you use it like in 5-10 mins they suck no worth the money, Blah blah not worth the money | App crashing/glitching |
I hope you are an Amazon techie!, If you are wholly dedicated to the Amazon experience, this is for you. Otherwise, it is a living nightmare. Downloading apps is difficult, at best. Deleting unwanted apps appears to be impossible. Purchase intention for "kid friendly" tablet. Spent way too much time figuring out how t... | Parental controls do not work |
Poor app selection, Bought this specifically to download NFL app to watch games on and doesn't offer it in there very limited app selection. | Unable to download the apps I wanted |
By the time you figure out how bad these are you are stuck with it minus lots of $$., Just say NO to all modern day technical garbage... it's all junk and will mane you very unhappy. | Order not meet expectations |
Only one browser, with no adblocker or extensions... Avoid this like the plague., The Silk browser has NO ad blocking or extensions. That means that if you play YouTube videos, you get incessant crap foisted on you, and there's nothing you can do about it. And in private tabs, you can never get rid of news suggestions... | Silk browser experience related |
Dont get this for yourself lol. the UI is actually dumb as hell., The constant adds are stupid,and you cant customize your own homescreen? My family is used to having a blank canvas for a homescreen not a stupid amount of bundled apps on the screen. | Not easy to remove lockscreen Ads |
To buy paper white for book, Alexa sucks it speakers suck not loud enough | Feedback - Sound quality |
Cant run a slideshow of pictures, I got this with an intention of running pictures on slideshow. | Unknown |
Do not buy for a teen, The Fire tablet is fine, but getting it for a teen is not worth the hassle. Pre--existing family teen profiles do not seem to sync with the tablet. If you have a teen in your household, you still have to recreate a new, unrelated child profile in the tablet (and it is literally a child profile. ... | Not able to register |
A complete failure., If you plan to use it to download applications, you first have to download the Apple store and for that you have to download 4 more applications in an order, after that, if you're lucky you can find the Apple store icon to be able to download some applications because not all of them are compatibl... | Not able to register |
Did Not Know It Can't Do... Most Android Apps, Look, it's a fine machine, but an inability to use Marvel Unlimited and DC Universe Infinite - amongst other Android apps - all but clinches that I won't be getting this again. The lock screen has ads. The price is very affordable, but you get an inferior machine. Better ... | Unable to download the apps I wanted |
Died After A Little More Than A year, I'm so upset. I had a information, books and bookmarks on this tablet. My tablet worked fine yesterday evening but, now I can't get it to turn on or charge. This shouldn't happen after only a year and a few months. | Device not charging |
Worked for about a year, Bought this for my grandmother and worked like a charm until recently where the toolbar stopped working and she has to constantly restart her tablet to get to her apps. | App crashing/glitching |
It freezes a lot, Bought this tablet for my husband for his birthday and it's keeps freezing for videos and YouTube he plays a few games and does the same | App crashing/glitching |
Battery Life is horrible, For the price it's not bad but I guess it is what it is because of that. On many occasions the tablet would be charging and when it full I would unplug the charger and in a day time its dead again. I don't know if it have some problem in standby mode or something but it's bad every time when ... | Device not charging |
Broke at 6 months, I have had 3 fire tablets. This one did not last 6 months! Terrible!! | Device not charging |
Doesn't have GOOGLE, Doesn't let you get to various levels | Unable to download the apps I wanted |
Lots of ads, There were ads alover this tablet for some reason. Like power it on ads, skipping the ads more ads. And we haven't even gone to the apps yet, we just turned the tablet on! | Not easy to remove lockscreen Ads |
It's S-L-O-W, You get what you pay for. I paid $40 for it. I just use it to read casually, and it's okay got that, but even just doing that is too slow! I should have got an 8+ or the 10, but it was only $40. | Slow/Sluggish Performance |
Already signed into Chinese account, Just turned on this tablet and it's already got an account on it. In Chinese. So much for a refurbished product. A call to customer service tech support let me to a rude agent who thought his mic was muted when it wasn't. Very bad experience. | Device already registered |
Device wouldn't power on multiple times the very first day, It became unresponsive multiple times the very first day of ownership despite having a full charge. When I began the return process, Amazon made me take my device that was hours old, to a ups store for shipping. They should pick it up as to not inconvenience ... | Device not charging |
Crippled computer., Limited programs and non-working programs installed and cannot be remove. Use for reading and limited video. Hardly use compared to my other computers (4). | Unable to download the apps I wanted |
Inadequate parental controls, The parental controls are so inadequate. There is no way to remove my Amazon Shop information so my kids can see what's in my cart, see my entire purchase history, add things to my cart, and eventually when they get smart enough, purchase stuff. There is no way to log out of Audible on th... | Parental controls do not work |
6wks old, 6wks old & completely died. Bought as a lighting deal so not out too much $ hoping to receive new one in few weeks as still under warranty. | Device not charging |
Don't waste money., They aren't good tablets. Mine took forever to get to me so I tried another friends. Slow and not a good internet browser. | Slow/Sluggish Performance |
Can't use Google Chrome on Fire Tablet!!!!!!, VERY DISAPPOINTED that I cannot easily use Google Chrome on this tablet. Although it can be done, it is a complicated process that is beyond my level of knowledge. Do not buy this if you want to use it like a generic Android tablet. Amazon makes you use THEIR app store and... | Unable to download the apps I wanted |
Unhappy, If I knew they were going to force Amazon apps down my throat I wouldn't have bought this tablet. Can't delete useless apps that came pre-installed. | Unable to remove Amazon apps |
Basic and not good if you need apps, I bought this because my iPad died and i just needed something to tide me over. Mostly I use a tablet to read the news and read Kindle. It has very limited apps. No Guardian News app, which I wanted. I can also easily check to see what's on Netflix and Prime (I don't watch anything... | Unable to download the apps I wanted |
Can't access Amazon to use it, Nothing!!!! | App not working as expected |
Do not buy!, CAN'T PLAY ANY GAMES! ALL SHUT DOWN! EVEN ONES SUGGESTED! I CAN'T SEND BACK! I'M STUCK WITH IT! | App crashing/glitching |
Just awful, First, it's ads, ads, ads. Ads on the lock screen, ads at the top of the home page. Ads, ads, ads. Second, if there's a way to remove any of it, they're hiding it better than any other secret I can think of. Third, none of the internet instructions give any guidance. "Go to such and such." "There's nothing... | Not easy to remove lockscreen Ads |
Netflix in SD quality only., This tablet has widevine L1, but you can only watch netflix in SD quality. | Unknown |
Can't use Google play store, I dont like that you can't use /download Google play store | Unable to download the apps I wanted |
Not compatible with all apps, Bought to use with lego instructions app, but it's not compatible, POS, WASTE OF MONEY | Unknown |
Worst choice ever, I could not get my amazon account verified on this thing. Over an hour with 2 reps. After many trials and restarts, the option was to create a new amazon account. Finally got into my Fire. Absolutely had it. So much stuff I don't want to see. Downloaded an app and it is not showing up anywhere. Try... | Unable to download the apps I wanted |
Can't get any apps, I ordered this tablet thinking that it would be convenient to use with Yummly and/or Whisk while I'm cooking. I love to cook with my teenagers and we needed a bigger screen than my phone so that we could all consult the recipe. Apparently Google Play store cannot be downloaded to it, so I'm allowed... | Unable to download the apps I wanted |
Worthless, I have always owned iPad's but decided to give fire tablet a try. What a mistake! Way too limited. I have only had for three days and have already ordered a new ipad! | Feedback - Power button |
Lost everything on my kindle fire, I lost my kindle fire. I had books games, things I've had for years. This would be my 3rd. When I ordered the new one I checked the box that it was my Kindle 3. Received it today and set up with backup and restore but all original content is gone. Called Amazon customer support , the... | Backup and Restore did not work |
Didn't work, I purchased this for my son's birthday. It stopped working (screen went black and Amazon techs could not get it to reset) I was in a window to return it but Amazon rep said I could exchange it for a new one. I agreed, and when the replacement arrived I found out they sent me a refurbished tablet. This one... | Device not charging |
definite problem here. Can't unlock. Keyboard divided in half, Screen lock is difficult to unlock. I can't easily get the unlock symbol to show. Have to restart it. My keyboard has a 3 inch gap down the center. | Feedback - Power button |
Certain things cannot be downloaded, Certain things cannot be downloaded | Unable to download the apps I wanted |
Was A Christmas gift until you let the cat out of the bag., I hope your Christmas is as good. MY Christmas was ruined. Thanks | No Reason Given |
Lasted less than a year...won't turn on...disappointed, Well lasted less than one year...got it for Christmas last year and now it won't turn on or start. So much for that! Very disappointed....you would think they would last longer than 11 months. | Device not charging |
Sucks., Worthless. | No Reason Given |
Changed buttons on top, Buttons on top have changed positions, black now and are very hard to see. I'm 90 and these changes are hard for me. I had to have my son paint power button red with fingernail polish so I could see it. Also, show mode accidentally gets turned on and I don't know how to get rid of it. Wish show... | Feedback - Power button |
I think I've bought my last Kindle Fire, This is my 4th. . ? Kindle Fire in 10 years and I doubt I'll replace it with yet another Fire tablet. These tablets come with what seems a reasonable amount of memory, but what you don't see coming is how quickly the memory is taken up by data you don't want, need, or even have... | Feedback - Power button |
Don't buy this tablet crap, I bought one of these tablets, it never fell off and it was well maintained. Out of nowhere the pixel screen got damaged, they replaced me with another tablet, and guess what, the same thing happened again. The screen went to the scrubbing and it doesn't work, it's all pixelated. It's a com... | Screen became blurry |
Getting worse!, Amazon Fire getting worse each one i get. Year old one shuts off at 60%-70% battery, brand new one screen locks up constantly and have to turn off and back on to get it to work again. DONE with the Fire! Where its about to go this winter, right in the "Fire" | Devices shuts down constantly |
Freezes and Blacks Out after 2 Days, I received a brand new Fire HD 8 (12th gen) this week. After watching shows on it twice, the unit is frizting out. The screen blanks out about 30 seconds into using it. For some reason the time is not updating. To turn it back on, I have to hard restart. I've tried a factory reset ... | Devices shuts down constantly |
Worthless, Worthless | No Reason Given |
Don't waste your money., Save your money and buy a real tablet. This is pretty much only good for Amazon shopping and even at that it's ridiculously slow. Not internet speeds, just typing a word in the search bar is extremely lagged. | Slow/Sluggish Performance |
Randomly changes user what user types, My wife uses this thing ALOT, frequently with FACEBOOK and messenger,she's had several times that she typed something and the software changed it to some thing totally different, latest example, she typed the word "were" to "2343",. She is not happy, hopefully there's a setting o... | Word suggestions related |
NOT compatible with Cricut design space app, Lame! Right now the Cricut design space app is NOT compatible with the FIRE HD Plus. The message that appears when downloading from the app store says "not compatible with this device". Come on, get with the times Amazon! This is probably one of the only tablets that's not ... | Unable to download the apps I wanted |
Not so great, I have to restart it after 2 or 3 days because it does not preform properly, i would not purchase a used one again...... close to being junk | App crashing/glitching |
Fragile, save your money, Didn't even have this thing 2 days before the screen broke. It was in a sturdy case and dropped on carpet, less than 3 ft and the whole screen completely shattered. Now it's completely useless | Screen cracked |
Worked for 2 weeks, I have never dropped it or anything now it won't turn on or charge all of a sudden. | Device not charging |
Free returns doesn't actually mean free, The launcher is bad. Like obtrusively bad. You get stuff shoved in your face constantly (kind of like how spotify does), so i guess it makes sense this is device is designed to be a mechanism to just get you to buy more stuff. That being said, I decided just to get a normal and... | Unable to download the apps I wanted |
Awful...just awful, You can stream but this doesn't have any of the bells and whistles you'd expect from an Amazon tablet. It doesn't have the capability of connecting to a Fire Stick and it doesn't have access to decent apps. It does have a blue light filter which I like. | Unable to download the apps I wanted |
Terrible Experience, Constant Marketing, Hardware is nice at the price point, but the software is maximized for revenue generation and ruins the experience. Comes preloaded with unremovable Amazon applications, and new apps and suggestions continuously pushed to your Home Screen with no obvious way to control. Even th... | Ads interupts device use |
Glitchy, This tablet has been so frustrating, and I finally decided to return it. We had repeated problems with an app freezing and going back to the home screen, and then a random restart when in another app. I shouldn't have to spend hours troubleshooting things like this when I just bought it a couple months ago. | App crashing/glitching |
$25 Gift Card wasn't applied to my purchase as promised - a Bait and Switch - becareful!!!, Final purchase price did not include $25 Gift Card credit as promised. It was part of my trade-in deal at the time of the purchase. Amazon already received my old tablet!!!! | Trade-in Related |
Keyboard does not respond any better than old one. Some job on refurbishing ¡, Didn't like the slow response/action. | Feedback - Battery life not adequate |
Need address to return item HELP PLEASE, Unable to modify fonts for books downloaded. Unable to connect to INTERNET. | Unable to connect to Wi-Fi |
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