Transcript stringlengths 17 3.77k | Review Issue stringlengths 7 51 |
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Glitches & most of my favorite apps aren't available, My current location is stuck on Killeen, TX. I live more than 1,000 miles from there. I tried to fix it for several hours. When I tried to use the Amazon Store preloaded app, it would say the app was no longer available for the device. It would automatically try to... | Unable to download the apps I wanted |
Screen not white, For whatever reason, the screen fluctuates from a red hue to white when changing pages. Also the smaller size will not fit into a previously owned Fire case. Not impressed - more pop-ups and more tracking. Purchased the new Fire because my original Fire could not use the Amazon app, and the speed dro... | Screen changing colors |
It doesn't work., It doesn't work. It turned on once and immediately went to a game page. I have purchased a lot of kindles. First time this has happened. | Device not charging |
Had to return it, The screen kept getting dark and light. Return was easy. | Screen dimming intermittently |
ITEM WAS NOT IN PACKAGE, The only reason I'm giving a star is because I received a full refund, this was a birthday gift for my son, and one of his main gifts and it was removed from the package! I'm very frustrated, the tape on the box looked as if it was removed and put back on, everything else in the box was there ... | Item not in packaging |
New device replaced with a refurbished one, I had ordered a NEW fire tablet and after less than 4 months the screen stopped working. It was still under warranty so I sent it in and it was deemed un-fixable and needed to be replaced. I soon learned that Amazon's policy is to replace broken devices with refurbished ones... | Device not charging |
This is totally worthless!, I would like to return this Kindle Fire. Almost every time I tried to download an app, I get the message "this app was made for an earlier version of the Kindle Fire". If I don't get that message, then most apps just don't download. As fast I'm concerned, it's totally worthless. Please send... | App not working as expected |
Beware, beautiful tablet, but if you are a Gmail user it will not connect., Loved the look and feel of this tablet. Had multiple people at Amazon try to help me including a phone call. You can't use the email icon provided by Amazon for Gmail. If you download an email app, you can login but not scroll pages of emails.... | Screen mirroring not working |
Broke within 2 weeks, Broke before 2 week mark. | Device not charging |
Piece of junk stopped working after 4 month, This product is 💩. After 4 months of using it died🤬 trying to return and was told it's too late and too late to return. This is a piece of junk | Device not charging |
3 days of use and screen went out!, Screen went out after 3 days of use! Trying to return it for a full refund! | Device not charging |
Don't get this unless you want a constant Amazon commercial, Dude the tablet runs fine. There's nothing wrong with it. It's amazon that's the problem. This is a constant Amazon commercial. In your hands. At all times. And these dumb games they stick on the Lock Screen. And it makes random noises at night and through t... | Not easy to remove lockscreen Ads |
Old ond had issues. I returned it no questions asked. New one works GREAT!, Facebook was upside down and a couple things worked poorly. Returned and new one works great. | App not working as expected |
Disappointment, First of all, I love Amazon. I've been using their tools and services every single day. From Amazon.com to multiple Alexa devices at home, Prime credit card to Prime Video, it's almost everywhere in my life. Their customer service and the overall convenience is beyond excellent. However, this product i... | Slow/Sluggish Performance |
These tablets have flaws in them, This is the third Amazon tablet I've tried. The first two were eight inch. They all have the same problem with the location services. I live in Texas, but their tablets put me anywhere from Florida to the west coast of Africa. They tried to fix it over the phone and they couldn't. The... | Unable to set weather to my location |
I guess it's fine if you don't wont to do much., You cannot get the Google Play store on this tablet. All you can get is Amazon's store and it's QUITE limited. I returned it and got a Samsung. | Unable to download the apps I wanted |
Good video quality and quick but bloated with apps I'll never use and can't get rid of., I knew this would have an ad for my lock screen but I didn't realize it was so user-friendly it was and just how bloated it is with apps I can't get rid of. I'll never use them so I should be able to get rid of them- or at least g... | Not easy to remove lockscreen Ads |
Heats up, Heats up and doesn't work second one I bought | device gets hot |
Major problems, This table seems to have been taken over by the games app. And it has quite a life of its own I can not check any of my yahoo messages because it bounces to games app. I then have to close the app and start over. Recently it has started doing this when I am reading a Kindle book (the main reason I boug... | App crashing/glitching |
Not good for kids, I got this as a first tablet for my 4 year old and it's basically worthless. The Amazon kids mode has way more stuff on it than I'd want on his profile and it's not customizable at all. I found an easy way to download play store but it won't do updates which means I can't do some of the basic apps, ... | Unable to download the apps I wanted |
No more screen mirroring option with newer tablet, Imagine hooking up your tablet to your tv: cool right ? Amazon took away mirroring on this newer tablet. You can't even use a usb c to hdmi cable to run to your tv. It won't work anymore. ON THE NEWER TABLET! Only the older one. How stupid. | Screen mirroring not working |
Horrible!!, I am returning my tablet. I bought it so I could watch Hulu on it but it doesn't work. Location services is on but it says it is not. Wasted and hour and 20 minutes chatting with Amazon but you can't get anyone that knows anything. I have reset to factory settings multiple times but still doesn't work. I a... | App not working as expected |
Disappointed, I have 2 kindle-8 and one kindle 7. I thought the 10 would be better. It seems the software won't support a game I got on my other kindles. Nothing special except the large screen. I am also having problems inserting my ear plug and charging device. Customer service was no help. | App not working as expected |
Useless, Most of the apps loaded on it do not work. I purchased this to view Thursday night football. Apparently my internet connection is too slow to view. Wasted money | App not working as expected |
Almost perfect! Why the war w Google? CANT use the majority of main steam Apps :(, Liked: almost everything about it is great! Qi Wireless charging on a tablet! WHY IS THIS THE ONLY TABLET WITH Qi? Unlike: CANT use any Google Apps? The majority of common apps at the Play store unusable! Its a Driod stop your nonsense ... | Unable to download the apps I wanted |
Don't buy this product. worst buying experience, [[VIDEOID:7326a8dd6035383e386473f0df5024d0]] Why you shouldn't buy this product? because in the first place you should not buy this tablet or any digital Amazon brand. do not buy any Amazon gadget. the reasons are obvious. a company that is not recognized because its m... | Device not charging |
What a mess, Sound levels keep jumping all over from low to high plus it keeps freezing up so even on off doesn't function, youtube best resolution is 720 1080 no go while Apps keep opening for no reason, reset had no effect plus performance online and everywhere else is no better than my gen 10 HD 8, back it goes, ve... | App crashing/glitching |
Garbage, If you're thinking that $55 for a tablet is too good to be true, it is. This tablet is beyond garbage. I got one for myself and one for a friend for Christmas and I don't know if I can even give this as a gift. Not enough processing power to play a video, settings app won't even open, small & simple apps like... | App crashing/glitching |
Disappointing, This is the third Amazon Fire Tablet I have owned and I am disappointed. The display and speed are like previous versions: slow and only adequate. For reading Kindle books this isn't a problem but as a tablet it is disappointing. If you are using it mainly as a reader consider a less expensive paperwhi... | Unable to download the apps I wanted |
Refurbished??, If you decide on a refurbished fire tablet, don't expect it to last long. little quirks start happening. I've had five in the last few years. | No Reason Given |
Did not work well for me., Screen to g r any. Not clear. | Screen became blurry |
Would Not recommend, 2nd ,1 both over heated plug got hot not quality kindle | device gets hot |
Difficult to use and didn't to the job., Only liked the size of device. | Feedback - Power button |
Responds like a first generation touch screen, The Lock Screen won't open 90% of the time, and it randomly shuts off while watching movies - bought 12/2/22 and I'm very tempted to return it and go back to my old kindle fire. | Devices shuts down constantly |
Screen Keeps Going Black, I have owned Kindle Fires before and never had an issue (in fact I used them until they were just too old to function). This one though, I have only had for a few days shy of a month and the screen just started going black on it. What's frustrating is it's still working, I can hear whatever I... | Devices shuts down constantly |
only lasts 13 months, I bought this last year in October and loved it. I was playing on it December and it died at 89%. It has refused to live anymore. I had it on 3 different charges just for luck and it refuses to start. The chance to return it just ended right before it died permanently - think I wasted money on th... | Device not charging |
Nothing but ads and bloatware., Don't buy this, it's worse than a cell carrier phone. Even the lock screen has ads... | Not easy to remove lockscreen Ads |
And another thing..., This gadget seems to be dedicated to shopping on Amazon, although Amazon's own app doesn't work on the Fire. Instead you have to use their Silk browser. Frankly it's not the same as using the app, which I can even use from my phone! | App not working as expected |
Very limited device, I bought this mainly for Gmail, YouTube, and Netflix. I wish I'd read reviews first. Can't get any of these but I'll keep it as I needed a new Kindle and it appears to replace my old one OK. Glad I got this on the Black Monday sale--if I'd paid full price I would have returned it. | Unable to download the apps I wanted |
Slow, Super slow and not easy to update apps | Slow/Sluggish Performance |
Returning, I purchased this so my son could upgrade to a newer model. I didn't check to make sure his old data/apps could transfer to his new device before making the purchase. Everyone wants/needs this… I called tech support. They said he would have to start fresh. I will be returning this device. | Backup and Restore did not work |
Laggy; not good for games, Bought this last year for my son for Christmas. From the beginning he complained about how laggy it was. It frequently glitched and forced closed him out of Roblox— the primary game he plays— until the tablet just quit working entirely whenever he tried to start up the app. I made sure the d... | App not working as expected |
Poor quality...see pics, Poor quality image ...see attached pic of TV vs this tablet; and this looks better than other times. No bueno :/ not recommended (BTW, I have 300Mbps conex so I know my WiFi is good) | Order not meet expectations |
Piece of junk doesn't even last an entire year. I bought in April 2022 and it died December 2022, bought in April 2022 this year and talked to a really nice customer service lady and she told me that I could return it for a refund. I was thrilled that they stood behind their product and i could get a refund. I receive... | Device not charging |
Underpowered, Save your money for a more powerful device. This device is slow and stalling all the time. | Slow/Sluggish Performance |
lost help from cust service, Set up and vidio quality were horrific! cust.service took me 2 tries and told me it was my internet! (some help!) | Wi-Fi slow/buffering |
Cannot get Google play store therefore cannot get games, game apps I want. Would not have purchased., Cannot get Google playstore. Therefore cannot get the games I want to play. This was not made clear in the description. Would not have purchased if this was made clear. And to further insult me now this tablet is almo... | Unable to download the apps I wanted |
Awful, Stopped working after a few months and the warranty I ordered never showed so just a waste of money! We even bought a case! | Device not charging |
Getting to the internet and Wi-Fi is hard for this thing, I thought it came Wi-Fi ready but look like I have to buy a device to help it along | Unable to connect to Wi-Fi |
Buy an iPad instead, I bought this to use for just a few basic functions. To monitor my security cameras and to check the weather. And it fails. It won't show some of my camera feeds because their resolution is too high. The battery life seems horrible, and the on screen controls are not intuitive. My 6 year old iPad ... | App not working as expected |
Great tablet but not with rattling speakers!, I own the older Fire tablet. I wanted to upgrade to the newer one. As soon as I played something with sound I heard the speakers rattle like they were busted! Boxed it up on day 2 and returned. Very disappointed!! | Feedback - Sound quality |
Can't Register tablet to Amazon Account once recieved!!!, My wife ordered this tablet for me as a replacement for the tablet that died. She did not have it pre-registered before it was shipped. She had figured that I could register it to our Amazon Prime account once I had received it. I tried using the email, phone ... | Unable to download the apps I wanted |
Hard to turn on. often the volume increases and locks as if it's got a virus, The positive is it is a nice display. The downside is it's hard to turn on. I plug and unplug the charger and then it boots up. It randomly increases the volume and locks. It isn't easy to turn down. I have to remove the screen protector and... | Device not charging |
Cannot use Microsoft 365 on Kindle-False Advertising!, I am SO very disappointed in this purchase. It was sold as a Productivity Bundle. The bundle included a year subscription to Microsoft 365 and a keyboard. I guess I'm the fool who didn't know that Microsoft 365 DOESN'T work on kindle. Now I'm stuck with a year sub... | Unable to download the apps I wanted |
Amazon Trade In Service Is Terrible, Attempted to trade in 2 old amazon devices. Used the credit to purchase this device - I was also suppose to receive a 20% Off discount that is "magically" applied in the shopping cart at time of purchase. At the fault of Amazon, the 20% was not applied to my purchase and a month la... | Trade-in Related |
It is completely bricked after 1 year and no support., I have had this tablet for literally days over the 1 year warranty period and it won't turn on. Support offers 15% discount, no real repair or support options. Never again | Device not charging |
Large and attractive screen, Very good, it does its job. The downside is that it comes with a lot of pre-installed applications that are useless and take up memory space. With all the Amazon Apps and the advertising included, this tablet should cost 5 dollars. I love Amazon, but with all this advertising that they for... | Unhappy with pre-installed Apps |
We have had two of these..., ...And will never have a third. After about 2 years, the battery port turns into a major fire hazard. Not to mention the overall clunky, lagging functionality and sluggish apps. | device gets hot |
Can't block children from purchasing apps, No matter how many times I place purchase protections on this device, my kids can still buy apps. I will be replacing 3 kindles because of this problem. | Can't block app purchase |
Bricked after 1 year., After just over 1 year. (1 year 1 week) The unit would randomly turn off. During charging it would not indicate it a bolt or flash to show it was really charging. I had to power cycle it twice by hold down volume and off for 40 seconds. This worked for about a week at a time. This last week I'd ... | Devices shuts down constantly |
Badly annoying, Everything was fine, I set it to charge and it didn't want to turn on anymore, the screen didn't respond and the worst thing is that I asked for it far away I'm very sad | Device not charging |
Not worth the money, I'm on my third and like the two before it, it just quits charging one day..., I'm on my 3rd fire tablet and each and every one has quit charging at some point. These are too expensive to have this keep happening. They replaced my son's 10" Fire Tablet last year when it quit charging because the m... | Device not charging |
USELESS PIECE OF ELECTRONIC GARBAGE, Amazon app store sucks out loud. Some of the apps are just subsplash screens that do not open the app. Had to download 4 programs to be able to get the apps I wanted from Google Play store. What a totally useless piece of electronic GARBAGE! DON'T WASTE YOUR MONEY! | Unable to download the apps I wanted |
Not worth it, Can't add Android apps from Google Play store | Unable to download the apps I wanted |
Lacks Downloadable Content - No Google Store, Downloadable content is heavily controlled and restricted. I was surprised to see you that even Chrome browser is not available. I am returning this and will pay more for a tablet that can access the whole universe of apps and content. | Unable to download the apps I wanted |
A hostile, dystopian device powered by indifference, Pros: -It is a screen that will allow you to access the internet at an afforable price Cons: -It's an advertisement machine, showing you advertisements on the lock screen and forcing you to use all things Amazon -No access to many common apps you'd find on Apple or ... | Unable to download the apps I wanted |
Battery won't charge properly, Buy this if you like talking with customer service online for hours and sending back packages for exchange/replacement. I'm currently waiting on my 4th replacement. I had purchased protection coverage, but Amazon "lost" their records of that transaction after the 2nd return so now, I can... | Device not charging |
Settings are greyed out, Had a computer science specialist try to set it up for maximum privacy and most of those settings were greyed out and could not be changed. Also charged for apps to be downloaded that are usually free. | Unable to download the apps I wanted |
Very bad speaker, the sound is awful,, Poor sound. | Feedback - Sound quality |
Does not power on, no power button, Does not work | Device not charging |
Mine developed horizontal lines a few months out of warranty., Mine developed horizontal lines all over the bottom half of the screen a few months out of warranty. It's been used less than 10 times and the lines are here to stay. It basically makes the tablet unusable. It hadn't been used for at maybe 6 months. Today ... | Lines on screen |
No Quality!!, 1) weather app stuck on Seattle, my location is Dallas 2) customer service tells me to factory reset; with this I lost ad-free lockscreen which I'd paid. 3) Restart device:, app in Seattle, slow to update current location; told this is the default of this software update and cannot be changed. Second cus... | Unable to set weather to my location |
IPad., IPad is freezing all of the time! Is this typical for this one or is it a lemon??? VERY frustrating for the kid that received it and want to get it rectified. | Slow/Sluggish Performance |
Lots of missing apps, This should be called the democrat party 10 tablet. No rumble app, no KeePass, no chrome, no gmail, no parler, truth social, gettr etc. Had to jump through hoops bunch of stuff to install to get the play store installed. Without that this thing is an expensive paper weight. I can see why the Amaz... | Unable to download the apps I wanted |
Didn't like it, returned it, still awaiting refund it's been 3 weeks., It wouldn't link to Google. | Unable to download the apps I wanted |
defective screen, screen is defective | Device not charging |
Package did not include wireless charging dock., Although I ordered a Fire HD 8 Plus tablet, with wireless charging, the package did not include the wireless charging dock. Not worth the trouble of returning to get a new one. But I'm not happy! | Item arrived late |
Buy a newer model, Not impressed with this unit | Order not meet expectations |
Was good at first., I purchased the HD10 plus on Oct 2021. I will say the screen is nice and it worked well for my purposes for the first 9-12 months but then it started having issues with connecting to the internet and shutting itself off. I put up with it because at first it was only once in a while, but it's nearly... | Wi-fi Disconnecting and Reconnecting |
good and bad, works as advertised, no specific flaws. But... damn, if have limited data this will suck it all up. even if you shut it off, it will still use up data in standby. Just be aware of it. | Wi-Fi using data in background |
Too many game ads!, Love Solitaire games, but having to go thru several game ads, between games is tiresome. Otherwise this is a neat tablet. | Ads interupts device use |
Spammed out!!!, I bought this thinking what a great price!! Boy was I wrong but right too!! I turned it on and BAM!! That d@mn spam!! So I go to settings to turn off but to my surprise...BAM!! That d@mn spam...go in an app, come out the app...BAM!! Turn off the tablet, turn on the tablet...BAM!! So with this review I'... | Not easy to remove lockscreen Ads |
Do not recommend, Tablet is very slow and there is apps automatically downloaded that you can't remove that we don't or won't use. | App not working as expected |
Cheap, and still manages to be a waste of money., To anybody reading this while contemplating purchasing, let me save you the time and headache. Do. Not. Buy. This. Just spend the extra bit of cash and get a quality tablet. This device is truly awful for so many reasons. It's littered with ads, the whole interface is ... | Slow/Sluggish Performance |
So wifi dependant, Way too wifi dependent. I try to write on this and unable without wifi to even rename a file without a signal. It says connected, no internet constantly. It acts like my Kindle 8, outdated and useless to me. I can't even watch TV in a restaurant with this. I hope there is no fight returning this bec... | Wi-Fi using data in background |
Dead after only one month and..., I bought a NEW Fire HD 10 PLUS when it was on sale. And just a few days after one month it died out of nothing. I took the tablet to read on Kindle, and I even saw that the battery was 48%, then the screen just went out right before my eyes. I tried to recharge it, and nothing happene... | Device not charging |
First and last tablet.... probably, My first time trying a fire tablet and I was extremely disappointed. I researched and watched reviews and was excited when I saw a new HD 8 for 2022 on sale half price. I should have known better and just stuck with the HD 10 I was originally going to get. The Amazon fire HD 8 gener... | Slow/Sluggish Performance |
Not working, This is my 5th Fire and 3rd 7. I cant get it to do anything but voice "tap power 3 times" over and over. Cant get it to open, get to home page. Nada. Its a broken little tablet! | App crashing/glitching |
What a waste, I've never had such an incompetent device in my life. My nook color in 2014 was more capable of the tasks im trying than this crap. I have had it for a week and still cannot get attachments to download or open - along with a number of other basic functions to simply work. If someone told me this was a ta... | Slow/Sluggish Performance |
Problem with my tablet, The tablet keep turning off while I'm using it. | Devices shuts down constantly |
Only for the most basic apps, I needed a tablet with basic fictions. However, the tablet won't even download apps that aren't by Amazon. This is extremely irritating since I couldn't even download Spotify | Unable to download the apps I wanted |
Games all of a sudden start running slow when they haven't all year, My daughter plays a lot of roblox all of a sudden she can't play it | App not working as expected |
Give Up Your Privacy, They should pay me to use this thing. I made one purchase through Back Country and now everything I do is interrupted by Back Country ads. In fact, anything (product) I might search for results in an ongoing barrage of ads related to those searches. It is the modern day version of the Fuller Brus... | Privacy concerns |
Very Limited, This tablet has a lot of restrictions. There are popular apps that are not supported, and no matter what you do they won't work. It's honestly very frustrating. In won't buy another fire tablet again. | Unable to download the apps I wanted |
hated it ... returned it yesterday, Being a long time Android user, this device was a pure nightmare. I returned yesterday for a refund. Thank you | Order not meet expectations |
This kindle dissapoints!, The games offered are super filled with adds to purchase other games. I can't repeat playing something I like without having to wair throuh interminable commercials. System goes down too easily requiring to re-start. I am disappointed ! | App crashing/glitching |
Freezes too often, I bought this thinking it would be an improvement over an older Fire. It is awful and I have missed the return window. This is my 4th and last Fire/Kindle tablet product | Slow/Sluggish Performance |
Doesn't support Library apps like HOOPLA and Cloud Library, This was bought as a replacement for an older model. I attempted to install my favorite apps Hoopla and Cloud Library. It's how I get free digital media through my local library. They were not on the App Store. I tried getting it through the website but it wo... | Unable to download the apps I wanted |
Battery Lasted 6 Months, I bought the Fire HD 10 Plus tablet in April 2022 by November 2022 the battery would not charge. When the batteries will not charge you can not change the battery and have to replace the entire device. I won't be buying another one! | Device not charging |
DEFECTIVE PRODUCT PURCHASED WITH WARRANTY AND CANT GET REPLACED, Purchased this as a starter tablet for my sons birthday which just so happened to be around a sale time for the item, $60 off. We put him on ABCmouse.com to jumpstart education for him. Purchased the extended 2-year accidental warranty along with it as a... | Devices shuts down constantly |
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