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647-54
You can include a proportion of your quarterly bonuses in your calculations.
647
Understanding your pay
54
3,839
3,915
647-55
Divide the bonus amount by 13 (the number of weeks in a quarter of a year).
647
Understanding your pay
55
3,916
3,991
647-56
Multiply this figure by 12 (the number of weeks your pay is averaged across).
647
Understanding your pay
56
3,992
4,069
647-57
Annual bonuses
647
Understanding your pay
57
4,070
4,084
647-58
If you get an annual bonus here’s what you need to do.
647
Understanding your pay
58
4,085
4,139
647-59
Divide the bonus amount by 52 (the number of weeks in a year).
647
Understanding your pay
59
4,140
4,202
647-60
Multiply this by 12.
647
Understanding your pay
60
4,203
4,223
647-61
Hourly rate
647
Understanding your pay
61
4,224
4,235
647-62
Work out the average hourly rate by dividing the total amount you earned in 12-week period by the number of hours you worked.
647
Understanding your pay
62
4,236
4,361
647-63
Weekly rate
647
Understanding your pay
63
4,362
4,373
647-64
Multiply your hourly rate by the average number of hours you worked each week in the 12-week period, to get your weekly rate.
647
Understanding your pay
64
4,374
4,499
647-65
Shift or rota work
647
Understanding your pay
65
4,500
4,518
647-66
Your week’s pay will be the average number of hours you work at an average pay rate over a 12-week period.
647
Understanding your pay
66
4,519
4,625
647-67
Get help with the calculations
647
Understanding your pay
67
4,626
4,656
647-68
You can get help to calculate a week’s pay from Acas (Advisory, Conciliation and Arbitration Service) or Citizens Advice.
647
Understanding your pay
68
4,657
4,778
647-69
Performance-related pay
647
Understanding your pay
69
4,779
4,802
647-70
Your employer should base your performance-related pay on clear, measurable targets - they should tell you about these.
647
Understanding your pay
70
4,803
4,922
647-71
There are 2 main types of performance pay:
647
Understanding your pay
71
4,923
4,965
647-72
short-term schemes, like bonus payments or sales commission
647
Understanding your pay
72
4,966
5,025
647-73
long-term schemes, like company shares
647
Understanding your pay
73
5,026
5,064
647-74
Non-payment of bonuses or commission
647
Understanding your pay
74
5,065
5,101
647-75
If you do not get a bonus or commission you’re owed and you think there’s been a mistake:
647
Understanding your pay
75
5,102
5,191
647-76
speak to your employer to see if there’s been a misunderstanding
647
Understanding your pay
76
5,192
5,256
647-77
ask them set out in writing how they’ve calculated your pay
647
Understanding your pay
77
5,257
5,316
647-78
keep copies of any letters and notes of any meetings
647
Understanding your pay
78
5,317
5,369
647-79
If a bonus or commission is included in your contract, non-payment is a breach of contract. You can get help with making a complaint.
647
Understanding your pay
79
5,370
5,503
647-80
Non-payment of bonuses may also be covered legally under:
647
Understanding your pay
80
5,504
5,561
647-81
unlawful deductions from wages - for example, you’re entitled to payment but it has not been given
647
Understanding your pay
81
5,562
5,660
647-82
unlawful discrimination - your employer must not discriminate against particular groups, for example giving smaller bonuses to women
647
Understanding your pay
82
5,661
5,793
647-83
You can get advice from Acas (Advisory, Conciliation and Arbitration Service), Citizens Advice or your trade union representative.
647
Understanding your pay
83
5,794
5,924
647-84
Deductions from your pay
647
Understanding your pay
84
5,925
5,949
647-85
Your employer is not allowed to make deductions unless:
647
Understanding your pay
85
5,950
6,005
647-86
it’s required or allowed by law, for example National Insurance, income tax or student loan repayments
647
Understanding your pay
86
6,006
6,108
647-87
you agree in writing
647
Understanding your pay
87
6,109
6,129
647-88
your contract says they can
647
Understanding your pay
88
6,130
6,157
647-89
there’s a statutory payment due to a public authority
647
Understanding your pay
89
6,158
6,211
647-90
you have not worked due to taking part in a strike or industrial action
647
Understanding your pay
90
6,212
6,283
647-91
there’s been an earlier overpayment of wages or expenses
647
Understanding your pay
91
6,284
6,340
647-92
it’s a result of a court order
647
Understanding your pay
92
6,341
6,371
647-93
A deduction cannot normally reduce your pay below the National Minimum Wage even if you agree to it, except if the deduction is for:
647
Understanding your pay
93
6,372
6,504
647-94
tax or National Insurance
647
Understanding your pay
94
6,505
6,530
647-95
something you’ve done and your contract says you’re liable for it, for example a shortfall in your till if you work in a shop
647
Understanding your pay
95
6,531
6,656
647-96
repayment of a loan or advance of wages
647
Understanding your pay
96
6,657
6,696
647-97
repayment of an accidental overpayment of wages
647
Understanding your pay
97
6,697
6,744
647-98
buying shares or share options in the business
647
Understanding your pay
98
6,745
6,791
647-99
accommodation provided by your employer
647
Understanding your pay
99
6,792
6,831
647-100
your own use, for example union subscriptions or pension contributions
647
Understanding your pay
100
6,832
6,902
647-101
If you work in retail - for example shops, restaurants
647
Understanding your pay
101
6,903
6,957
647-102
Your employer cannot take more than 10% from your gross pay (pay before tax and National Insurance) each pay period to cover any shortfalls.
647
Understanding your pay
102
6,958
7,098
647-103
If you have not been paid in full
647
Understanding your pay
103
7,099
7,132
647-104
Speak to your employer first to try to sort out the problem informally.
647
Understanding your pay
104
7,133
7,204
647-105
If this does not work, talk to Acas (Advisory, Conciliation and Arbitration Service), Citizens Advice or your trade union representative.
647
Understanding your pay
105
7,205
7,342
647-106
You have the right to go to an Employment Tribunal to get your money.
647
Understanding your pay
106
7,343
7,412
647-107
If you leave your job
647
Understanding your pay
107
7,413
7,434
647-108
Check your contract to see if your employer is allowed to withhold your pay. Normally you’re entitled to be paid everything you’ve earned up to the point you finish.
647
Understanding your pay
108
7,435
7,600
647-109
If you’re forced to resign because your employer refuses to pay you, you may be able to make a constructive dismissal claim in an Employment Tribunal.
647
Understanding your pay
109
7,601
7,751
648-0
Overview
648
Complain about your trade union
0
0
8
648-1
You can complain to the Certification Officer about a trade union if you’re a member.
648
Complain about your trade union
1
9
94
648-2
You might also be able to complain if you’re not a member of a trade union, for example you’re a candidate in an election run by a union.
648
Complain about your trade union
2
95
232
648-3
What you can complain about
648
Complain about your trade union
3
233
260
648-4
You can complain if you think the trade union has:
648
Complain about your trade union
4
261
311
648-5
broken its own rules, for example about holding elections or ballots
648
Complain about your trade union
5
312
380
648-6
broken laws on running trade unions, for example not holding a proper ballot on a proposed merger of trade unions or not providing access to accounting records
648
Complain about your trade union
6
381
540
648-7
You can also complain about trade union funds being used illegally or in a way that breaks the financial rules of the union, known as financial irregularities.
648
Complain about your trade union
7
541
700
648-8
You do not have to be a member of a trade union to complain about financial irregularities.
648
Complain about your trade union
8
701
792
648-9
The make a complaint guidance has a full list of the complaints you can make to the Certification Officer
648
Complain about your trade union
9
793
898
648-10
What you cannot complain about
648
Complain about your trade union
10
899
929
648-11
You cannot complain about what a union does for you, for example representing you if you’re unfairly dismissed. You should get legal advice instead.
648
Complain about your trade union
11
930
1,078
648-12
Complain to your trade union first
648
Complain about your trade union
12
1,079
1,113
648-13
Talk to your trade union and try to resolve the problem with them before taking it to the Certification Officer.
648
Complain about your trade union
13
1,114
1,226
648-14
You can take your complaint further if you’ve been through all the steps in your trade union’s complaints procedure and you’re still not satisfied.
648
Complain about your trade union
14
1,227
1,374
648-15
Complain to a court
648
Complain about your trade union
15
1,375
1,394
648-16
You might be able to take your trade union to court, for example for breach of contract if it breaks its own rules. You should seek legal advice before you do this. You cannot complain to the Certification Officer and the courts about the same problem.
648
Complain about your trade union
16
1,395
1,647
648-17
Complain to the Certification Officer
648
Complain about your trade union
17
1,648
1,685
648-18
Make a complaint.
648
Complain about your trade union
18
1,686
1,703
648-19
Attend a hearing.
648
Complain about your trade union
19
1,704
1,721
648-20
Get a decision.
648
Complain about your trade union
20
1,722
1,737
648-21
Make a complaint
648
Complain about your trade union
21
1,738
1,754
648-22
Email or call the Certification Officer to talk about your complaint before you make a complaint in writing.
648
Complain about your trade union
22
1,755
1,863
648-23
The make a complaint guidance has information on how to make a complaint and when you can make it.
648
Complain about your trade union
23
1,864
1,962
648-24
The financial irregularities guidance has information on how:
648
Complain about your trade union
24
1,963
2,024
648-25
to make a complaint about the illegal or improper use of funds in trade unions and employers’ associations
648
Complain about your trade union
25
2,025
2,131
648-26
the Certification Officer might appoint an inspector to investigate the complaint
648
Complain about your trade union
26
2,132
2,213
648-27
the Certification Officer makes a decision and how they’ll tell you this
648
Complain about your trade union
27
2,214
2,286
648-28
Use the complaint form
648
Complain about your trade union
28
2,287
2,309
648-29
Download and fill in the registration of complaint form.
648
Complain about your trade union
29
2,310
2,366
648-30
Email the registration of complaint form to the address on the form.
648
Complain about your trade union
30
2,367
2,435
648-31
Make an anonymous complaint
648
Complain about your trade union
31
2,436
2,463
648-32
You might be able to make your complaint anonymously if you feel your complaint would put you in danger.
648
Complain about your trade union
32
2,464
2,568
648-33
Use the registration of complaint form to make your complaint and do both of the following:
648
Complain about your trade union
33
2,569
2,660
648-34
tell the Certification Officer that you want to make an anonymous complaint
648
Complain about your trade union
34
2,661
2,736
648-35
explain why you want your identity kept secret from your union
648
Complain about your trade union
35
2,737
2,799
648-36
If the Certification Officer agrees, they will keep your identity secret from the trade union.
648
Complain about your trade union
36
2,800
2,894
648-37
You can retract your complaint if the Certification Officer does not think your complaint can be made anonymously. You should tell them in writing that you want to retract your complaint.
648
Complain about your trade union
37
2,895
3,082
648-38
Attend a hearing
648
Complain about your trade union
38
3,083
3,099
648-39
You’ll usually get the chance to attend a hearing with the Certification Officer to have your complaint heard.
648
Complain about your trade union
39
3,100
3,210
648-40
You’ll get a letter from the Certification Officer asking you to confirm what your complaint is about, for example what rule you think has been broken.
648
Complain about your trade union
40
3,211
3,362
648-41
Your complaint will be sent to your union - they can disagree with any allegation you’ve made.
648
Complain about your trade union
41
3,363
3,457
648-42
Provide documents for your hearing
648
Complain about your trade union
42
3,458
3,492
648-43
You and your union must send certain documents by a date specified by the Certification Officer.
648
Complain about your trade union
43
3,493
3,589