tweet_id int64 567,588,279B 570,310,600B | airline_sentiment stringclasses 3
values | airline_sentiment_confidence float64 0.34 1 | negativereason stringclasses 10
values | negativereason_confidence float64 0 1 ⌀ | airline stringclasses 6
values | airline_sentiment_gold stringclasses 3
values | name stringlengths 2 19 | negativereason_gold stringclasses 13
values | retweet_count int64 0 44 | text stringlengths 12 186 | tweet_coord stringlengths 10 28 ⌀ | tweet_created stringlengths 25 25 | tweet_location stringlengths 1 34 ⌀ | user_timezone stringlengths 3 27 ⌀ |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
569,236,645,180,018,700 | negative | 1 | Customer Service Issue | 1 | Delta | null | BernardLeCroix | null | 0 | @JetBlue you guys need live chat. | null | 2015-02-21 12:46:06 -0800 | Providence, RI | Eastern Time (US & Canada) |
569,236,124,192,931,840 | negative | 0.6458 | Flight Booking Problems | 0.6458 | Delta | null | BernardLeCroix | null | 0 | @JetBlue it was but obviously it wasn't linked as there is nothing there when I tried to book with it. | null | 2015-02-21 12:44:02 -0800 | Providence, RI | Eastern Time (US & Canada) |
569,235,924,544,045,060 | positive | 1 | null | null | Delta | null | scrappiedoodle | null | 0 | @JetBlue Awesome! Thank you! ;) | null | 2015-02-21 12:43:14 -0800 | Virginia & Cali | null |
569,235,825,680,105,500 | neutral | 1 | null | null | Delta | null | SenatorA7 | null | 0 | @JetBlue Can I bring a compact folding chair like this in a checked bag? http://t.co/9nivw9ftZw | null | 2015-02-21 12:42:51 -0800 | Louie's in the Bronx | Eastern Time (US & Canada) |
569,235,773,645,410,300 | negative | 1 | Can't Tell | 0.3469 | Delta | null | beachluvr104 | null | 0 | @JetBlue quick ? Why is a person traveling w a mosaic not get the green tag? Doesn't make sense I end up waitin 4 my sons bag anyway :/ | null | 2015-02-21 12:42:38 -0800 | null | Atlantic Time (Canada) |
569,235,531,973,832,700 | negative | 0.6984 | Customer Service Issue | 0.6984 | Delta | null | beachluvr104 | null | 0 | @JetBlue got it wish they would communicate more w us | null | 2015-02-21 12:41:41 -0800 | null | Atlantic Time (Canada) |
569,235,333,050,576,900 | negative | 1 | Late Flight | 1 | Delta | null | Swindonsays | null | 0 | @JetBlue continuing you record of never having a flight leave on time. Add up how much time with with my family you have cost me. #jetblue | [40.64573089, -73.77655727] | 2015-02-21 12:40:53 -0800 | null | Amsterdam |
569,235,156,717,989,900 | neutral | 1 | null | null | Delta | null | scrappiedoodle | null | 0 | @JetBlue Using JetBlue miles? | null | 2015-02-21 12:40:11 -0800 | Virginia & Cali | null |
569,234,639,233,142,800 | negative | 1 | Customer Service Issue | 0.3532 | Delta | null | BernardLeCroix | null | 0 | @JetBlue I guess I have to redo the Flight Booking Problems. Ugh! | null | 2015-02-21 12:38:08 -0800 | Providence, RI | Eastern Time (US & Canada) |
569,233,861,651,144,700 | negative | 1 | Flight Booking Problems | 0.6388 | Delta | null | RozFortuna | null | 0 | @JetBlue that sucks. Oh well. | null | 2015-02-21 12:35:03 -0800 | Mannahatta | Eastern Time (US & Canada) |
569,233,554,242,080,800 | negative | 1 | Customer Service Issue | 0.6664 | Delta | null | beachluvr104 | null | 0 | @JetBlue she's standing here on her cell no announcements no info #thismosaicnothappy | null | 2015-02-21 12:33:49 -0800 | null | Atlantic Time (Canada) |
569,233,440,463,155,200 | neutral | 0.6826 | null | 0 | Delta | null | scrappiedoodle | null | 0 | @JetBlue Using JetBlue air miles? | null | 2015-02-21 12:33:22 -0800 | Virginia & Cali | null |
569,233,260,108,124,160 | negative | 1 | Lost Luggage | 1 | Delta | null | beachluvr104 | null | 0 | @JetBlue someone is here but has no info smh one bag came off and then nothing | null | 2015-02-21 12:32:39 -0800 | null | Atlantic Time (Canada) |
569,232,785,786,998,800 | negative | 0.6822 | Customer Service Issue | 0.3485 | Delta | null | BernardLeCroix | null | 0 | @JetBlue there's is nothing there because apparently I have to connect them for that to be true. | null | 2015-02-21 12:30:46 -0800 | Providence, RI | Eastern Time (US & Canada) |
569,231,102,428,250,100 | neutral | 1 | null | null | Delta | null | scrappiedoodle | null | 0 | @JetBlue Hello! Can you tell me if you currently fly to Hawaii? Thanks! | null | 2015-02-21 12:24:05 -0800 | Virginia & Cali | null |
569,230,997,650,214,900 | negative | 1 | Lost Luggage | 0.6854 | Delta | null | beachluvr104 | null | 0 | @JetBlue can u see what's holding up flt 1002 bags? One bag came out nothing else for 10 minutes | null | 2015-02-21 12:23:40 -0800 | null | Atlantic Time (Canada) |
569,230,859,896,803,300 | negative | 1 | Customer Service Issue | 1 | Delta | null | BernardLeCroix | null | 0 | @JetBlue why wouldn't you just credit it right to my account instead of having a separate sign on. That seems pretty ridiculous. | null | 2015-02-21 12:23:07 -0800 | Providence, RI | Eastern Time (US & Canada) |
569,230,515,833,856,000 | positive | 1 | null | null | Delta | null | Southbeachpapi | null | 0 | @JetBlue thanks for update http://t.co/K7uBOTMr1r | null | 2015-02-21 12:21:45 -0800 | NYC✈️MIA | null |
569,230,445,654,741,000 | neutral | 0.6517 | null | 0 | Delta | null | BernardLeCroix | null | 0 | @JetBlue I clear that folder regularly and JetBlue is white listed so it never got to me. | null | 2015-02-21 12:21:28 -0800 | Providence, RI | Eastern Time (US & Canada) |
569,230,193,220,554,750 | neutral | 1 | null | null | Delta | null | BernardLeCroix | null | 0 | @JetBlue I can't call right now. My baby just fell asleep. | null | 2015-02-21 12:20:28 -0800 | Providence, RI | Eastern Time (US & Canada) |
569,229,572,123,680,800 | positive | 0.6686 | null | null | Delta | null | AdamJBerry | null | 1 | @JetBlue @amybruni @DIRECTTV but of course! :-) #bestdressed #bluecarpet | null | 2015-02-21 12:18:00 -0800 | Provincetown Ma | Eastern Time (US & Canada) |
569,229,142,597,771,260 | negative | 0.6591 | Can't Tell | 0.6591 | Delta | null | BernardLeCroix | null | 0 | @JetBlue it seems I never received an ID, just a password. | null | 2015-02-21 12:16:18 -0800 | Providence, RI | Eastern Time (US & Canada) |
569,229,104,286,986,240 | neutral | 1 | null | null | Delta | null | RozFortuna | null | 0 | @JetBlue yesterday's deal? | null | 2015-02-21 12:16:08 -0800 | Mannahatta | Eastern Time (US & Canada) |
569,229,091,657,936,900 | neutral | 0.6472 | null | 0 | Delta | null | RozFortuna | null | 0 | @JetBlue so yesterday a flight I wanted to Chicago was on sale within my points range and today it isn't. Any way you guys can still honor | null | 2015-02-21 12:16:05 -0800 | Mannahatta | Eastern Time (US & Canada) |
569,228,412,159,721,500 | neutral | 0.6669 | null | 0 | Delta | null | BernardLeCroix | null | 0 | @JetBlue I have an email that says I have to sign on to the travel bank? How do I that? | null | 2015-02-21 12:13:23 -0800 | Providence, RI | Eastern Time (US & Canada) |
569,227,490,046,165,000 | negative | 0.6822 | Can't Tell | 0.3629 | Delta | null | BernardLeCroix | null | 0 | @JetBlue yes, last month when Boston got the first big snow storm and my flight was Cancelled Flightled. | null | 2015-02-21 12:09:44 -0800 | Providence, RI | Eastern Time (US & Canada) |
569,226,460,281,610,240 | negative | 1 | Can't Tell | 0.6405 | Delta | null | BernardLeCroix | null | 0 | @JetBlue where did my travel bank credit go? I can't call you right now. | null | 2015-02-21 12:05:38 -0800 | Providence, RI | Eastern Time (US & Canada) |
569,224,171,303,145,500 | positive | 0.6489 | null | null | Delta | null | Destructiff | null | 0 | @jetblue offered me a complimentary drink for switching seats. Stewardess asked for my age & I said 30. We giggled. #goodgenes #ilookyoung | null | 2015-02-21 11:56:32 -0800 | NYC | Atlantic Time (Canada) |
569,223,830,759,059,460 | positive | 0.693 | null | null | Delta | null | ejhart6 | null | 0 | @JetBlue Thanks. Still booked our trip 3/13-17 LB to SLC to see grand kids. Just very frustrating. Tried app, web, etc. Still love u guys! | null | 2015-02-21 11:55:11 -0800 | Fullerton, CA | null |
569,222,694,778,105,860 | positive | 1 | null | null | Delta | null | joycefelixes | null | 0 | @JetBlue thank you! I'm excited to fly with you for the first time. | null | 2015-02-21 11:50:40 -0800 | null | Eastern Time (US & Canada) |
569,222,108,200,476,700 | positive | 1 | null | null | Delta | null | ItsLaLoca | null | 0 | Thank U 😘 “@JetBlue: @ItsLaLoca But of course! Safety is always 1st! We'll make sure to handle her with CARE and LOVE! :)” | null | 2015-02-21 11:48:20 -0800 | ÜT: 27.947395,-82.215546 | Eastern Time (US & Canada) |
569,221,909,231,104,000 | positive | 0.6593 | null | null | Delta | null | Cau3cau3 | null | 0 | @JetBlue Kudos to JetBlue social media team for jumping in an helping me out during the last snow storm while web site was down..Thanks!! | null | 2015-02-21 11:47:33 -0800 | null | null |
569,219,656,482,824,200 | negative | 1 | Customer Service Issue | 0.6842 | Delta | null | ejhart6 | null | 0 | @JetBlue Love your airline...hate your website. Just tried to book 2 tickets (1 w miles, 1 w/out). Absolute joke. Needs a lot of work! | null | 2015-02-21 11:38:36 -0800 | Fullerton, CA | null |
569,215,076,655,214,600 | neutral | 1 | null | null | Delta | null | xmorera | null | 0 | @JetBlue What are your rules on checked baggage and carry ons from SLC to SJO? | [0.0, 0.0] | 2015-02-21 11:20:24 -0800 | Costa Rica | Central America |
569,213,183,455,563,800 | positive | 1 | null | null | Delta | null | kaitlynrosati | null | 0 | @JetBlue thanks so much for your condolences and quick response. It is very much appreciated | null | 2015-02-21 11:12:53 -0800 | CONCRETE JUNGLE | Pacific Time (US & Canada) |
569,211,529,880,576,000 | neutral | 1 | null | null | Delta | null | Farehack | null | 0 | @jetblue @viraltech creates institutional quality machine driven JetBlue Revenue predictive analytics and forecasts using public Big Data ;) | null | 2015-02-21 11:06:18 -0800 | null | null |
569,204,185,318,723,600 | positive | 1 | null | null | Delta | null | Margo221 | null | 1 | @JetBlue Thank you Alicia! #ExceptionalService | null | 2015-02-21 10:37:07 -0800 | null | Eastern Time (US & Canada) |
569,200,983,173,156,860 | negative | 1 | Lost Luggage | 0.6383 | Delta | null | CamiCorreaBal | null | 0 | @JetBlue yes, We have de baggage claim, I'm so sad for the baggage and how They treat Us 😞 please we need That baggage | null | 2015-02-21 10:24:24 -0800 | null | Bogota |
569,199,676,282,564,600 | negative | 1 | Lost Luggage | 1 | Delta | null | CamiCorreaBal | null | 0 | @JetBlue my mom's baggage is lost, in fly 1557 fort lauderdale-Bogotá today, Colombian employees treated us badly , need help please | null | 2015-02-21 10:19:12 -0800 | null | Bogota |
569,196,231,546,830,850 | negative | 1 | Customer Service Issue | 1 | Delta | null | bizymom815 | null | 0 | @JetBlue No changes made. My son's pass printed on same conf #. Just mine not print after I expressed disapptment w/ JetBlue | null | 2015-02-21 10:05:31 -0800 | null | Quito |
569,195,394,065,952,800 | negative | 1 | Cancelled Flight | 1 | Delta | null | MTJaeckel | null | 0 | @JetBlue Cancelled Flighted 😢 | null | 2015-02-21 10:02:11 -0800 | null | null |
569,191,875,271,372,800 | negative | 1 | Customer Service Issue | 1 | Delta | null | bizymom815 | null | 0 | @JetBlue You have very unhappy customer. After waiting 20 min on hold, rude & uncaring rep has now frozen my acct. can't print bdng pass! | null | 2015-02-21 09:48:12 -0800 | null | Quito |
569,191,191,448,817,660 | neutral | 0.6582 | null | 0 | Delta | null | kaitlynrosati | null | 0 | @JetBlue minutes to spare. | null | 2015-02-21 09:45:29 -0800 | CONCRETE JUNGLE | Pacific Time (US & Canada) |
569,191,124,373,520,400 | negative | 1 | Can't Tell | 1 | Delta | null | kaitlynrosati | null | 0 | @JetBlue the first place but I really didn't need the extra stress at this already terrible time. Oh by the way, I made the flight with 30 | null | 2015-02-21 09:45:13 -0800 | CONCRETE JUNGLE | Pacific Time (US & Canada) |
569,190,933,297,807,360 | negative | 1 | Customer Service Issue | 0.6552 | Delta | null | kaitlynrosati | null | 0 | @JetBlue that I missed my flight. I had to book this flight extremely last minute due to a family death, there's no excuse for attitude in | null | 2015-02-21 09:44:28 -0800 | CONCRETE JUNGLE | Pacific Time (US & Canada) |
569,190,811,113,525,250 | negative | 1 | Flight Attendant Complaints | 0.6667 | Delta | null | kaitlynrosati | null | 0 | @JetBlue serious attitude. I was in the fault for running a tad behind but before she even knew my name or my flight info she ASSURED Me | null | 2015-02-21 09:43:59 -0800 | CONCRETE JUNGLE | Pacific Time (US & Canada) |
569,190,678,758,080,500 | negative | 1 | longlines | 0.3723 | Delta | null | kaitlynrosati | null | 0 | @JetBlue I fly w/u as much as I can, however your kiosks were broken in SYR and there was 1 woman working the ticket counter.. She had a | null | 2015-02-21 09:43:27 -0800 | CONCRETE JUNGLE | Pacific Time (US & Canada) |
569,189,652,080,533,500 | neutral | 1 | null | null | Delta | null | j_romaine | null | 0 | @JetBlue Even 5 years after the earthquake...Haiti still needs helps in rebuilding #flyingitforward | null | 2015-02-21 09:39:22 -0800 | Coming to a City Near You! | null |
569,188,266,089,381,900 | positive | 1 | null | null | Delta | null | clementeworks | null | 0 | @JetBlue thanks. I chatted with a nice fella about it and he gave me the lowdown. | null | 2015-02-21 09:33:52 -0800 | face, space | America/New_York |
569,187,541,120,725,000 | neutral | 0.6792 | null | null | Delta | null | MarkWeprin | null | 0 | @JetBlue yup 33036 feet. But no selfie. | null | 2015-02-21 09:30:59 -0800 | Queens, New York | Eastern Time (US & Canada) |
569,185,441,171,316,740 | positive | 0.6652 | null | null | Delta | null | princessmarapao | null | 0 | @JetBlue mission accomplished: gave @paulgordonbrown a hug http://t.co/LT1pYKfvRq | null | 2015-02-21 09:22:38 -0800 | Virginia Beach, VA | Eastern Time (US & Canada) |
569,184,255,399,620,600 | neutral | 0.6842 | null | null | Delta | null | kbosspotter | null | 0 | @JetBlue the you above all commercials? Like the legroom one | null | 2015-02-21 09:17:56 -0800 | Logan International Airport | Atlantic Time (Canada) |
569,179,937,841,815,550 | neutral | 0.6581 | null | null | Delta | null | princessmarapao | null | 0 | @JetBlue Will do. I'll tell him you say hey. | null | 2015-02-21 09:00:46 -0800 | Virginia Beach, VA | Eastern Time (US & Canada) |
569,178,210,325,430,300 | neutral | 0.6837 | null | null | Delta | null | EDTakeDown | null | 0 | @JetBlue my wife and I booked last minute flights for a funeral separately, but we would like seats 2gether, can you do this if we DM conf#s | null | 2015-02-21 08:53:54 -0800 | New York | Eastern Time (US & Canada) |
569,177,868,221,202,400 | positive | 1 | null | null | Delta | null | jaredmooreski | null | 0 | @JetBlue ok thank you for the quick response JetBlue still the best comp | null | 2015-02-21 08:52:33 -0800 | null | null |
569,176,746,735,632,400 | positive | 0.6469 | null | null | Delta | null | princessmarapao | null | 0 | @JetBlue im in a session presented by one of your beloved travelers, @paulgordonbrown,I see why you love him so much http://t.co/vv8cFyhKVb | null | 2015-02-21 08:48:05 -0800 | Virginia Beach, VA | Eastern Time (US & Canada) |
569,175,278,255,284,200 | negative | 0.6598 | Flight Booking Problems | 0.3505 | Delta | null | jaredmooreski | null | 0 | @JetBlue flying to Denver March 1st and my flight itenary keeps getting changed what the heck...booked the trip 3 months ago | null | 2015-02-21 08:42:15 -0800 | null | null |
569,174,723,877,146,600 | negative | 0.6725 | Customer Service Issue | 0.6725 | Delta | null | onlyfordisplay_ | null | 0 | @jetblue had me on hold foreverrrrrr | null | 2015-02-21 08:40:03 -0800 | new york. | null |
569,168,865,256,546,300 | negative | 1 | Late Flight | 0.6526 | Delta | null | thisismysound | null | 0 | @JetBlue NOT A HAPPY CUSTOMER. We've waited patiently, not to mention $150 and six months of marathon training, we need 2 be there tmrw. | null | 2015-02-21 08:16:46 -0800 | DC | Quito |
569,168,473,194,041,340 | negative | 1 | Cancelled Flight | 1 | Delta | null | thisismysound | null | 0 | @JetBlue waiting for a flight to FL for 1/2 marathon tmrw 4 charity. U bumped us 2a Late Flightr flight & then Cancelled FlightLED IT. How can you fix this? | null | 2015-02-21 08:15:13 -0800 | DC | Quito |
569,158,629,443,502,100 | neutral | 0.667 | null | null | Delta | null | JetBlueNews | null | 0 | @JetBlue Fliers to Gain Access to WSJ Content - Analyst Blog - Nasdaq http://t.co/dWEse7Xidr | null | 2015-02-21 07:36:06 -0800 | USA | Sydney |
569,157,073,906,176,000 | positive | 1 | null | null | Delta | null | RachelLCoppola | null | 0 | @JetBlue oh definitely. I kind of only fly JetBlue. | null | 2015-02-21 07:29:55 -0800 | LA & Boston | Eastern Time (US & Canada) |
569,156,321,636,847,600 | negative | 0.7024 | Bad Flight | 0.7024 | Delta | null | ThatJasonEaton | null | 0 | @JetBlue if you want to fly in a storm that's your right. But give us the choice. We have kids and don't want to chance it. #nixchangefees | null | 2015-02-21 07:26:56 -0800 | null | null |
569,154,503,188,070,400 | positive | 1 | null | null | Delta | null | Amaznred | null | 0 | @JetBlue thanks for getting me to Orlando early #happiness | [28.42301907, -81.29654204] | 2015-02-21 07:19:42 -0800 | null | null |
569,153,142,526,332,900 | neutral | 0.6508 | null | null | Delta | null | staceylking | null | 1 | @JetBlue Port-Au-Prince, Haiti for continued food distribution, medical supplies, & orphan care! #flyingitforward http://t.co/fn2QXybT9K | null | 2015-02-21 07:14:18 -0800 | boise, idaho | null |
569,152,332,765,667,300 | neutral | 1 | null | null | Delta | null | staceylking | null | 1 | @JetBlue while in Haiti Id do food distribution for hundreds of hungry kids in nearby villages. #flyingitforward http://t.co/lTf2quD3Xc | null | 2015-02-21 07:11:05 -0800 | boise, idaho | null |
569,152,074,052,542,460 | neutral | 0.6598 | null | null | Delta | null | staceylking | null | 0 | @JetBlue I'd go back to Haiti to deliver shoes, books&medicine to kids I met in orphanage last year. #flyingitforward http://t.co/pGoeUXnsPI | null | 2015-02-21 07:10:03 -0800 | boise, idaho | null |
569,150,828,952,444,900 | neutral | 1 | null | null | Delta | null | JetBlueNews | null | 0 | @JetBlue Airways Now Covered by Bank of America (JBLU) - Dakota Financial News http://t.co/WOwxhpU5qv | null | 2015-02-21 07:05:06 -0800 | USA | Sydney |
569,146,861,082,161,150 | neutral | 1 | null | null | Delta | null | domitilarodrig1 | null | 0 | @JetBlue I would like to receive offers. | null | 2015-02-21 06:49:20 -0800 | null | null |
569,146,084,632,760,300 | neutral | 1 | null | null | Delta | null | joespurr | null | 0 | @JetBlue may I check my 17-month-old child's fold-up crib for free on my flight tomorrow, similar to your policy for infant car seats? | null | 2015-02-21 06:46:15 -0800 | Cambridge, MA | Eastern Time (US & Canada) |
569,144,474,359,738,400 | neutral | 1 | null | null | Delta | null | corinahe | null | 0 | @JetBlue offers free flights for "Fly it Forward" campaign http://t.co/Yh1KZkYZrR http://t.co/wmO6tKqhXp via @usatodaytravel #travel #cause | null | 2015-02-21 06:39:51 -0800 | USA | Central Time (US & Canada) |
569,143,699,017,371,650 | neutral | 0.6637 | null | 0 | Delta | null | RoyalVestige | null | 0 | @JetBlue When are you guys doing a dualcam with @RedReserve ? | null | 2015-02-21 06:36:46 -0800 | Sub to me! | Solomon Is. |
569,143,528,397,254,660 | neutral | 1 | null | null | Delta | null | JetBlueNews | null | 0 | @JetBlue Airways Stock Rating Lowered by Vetr Inc. (JBLU) - Dakota Financial News http://t.co/QW2eBEEMVg | null | 2015-02-21 06:36:06 -0800 | USA | Sydney |
569,138,202,424,025,100 | negative | 1 | Late Flight | 1 | Delta | null | alexlmichael | null | 0 | @JetBlue you #fail. Snow coming to DC area. Tried to get on earlier flight. You refused. Now flight 6.5 hours delayed. Greedy and foolish. | null | 2015-02-21 06:14:56 -0800 | Washington DC | Eastern Time (US & Canada) |
569,132,246,810,144,800 | neutral | 1 | null | null | Delta | null | thepointskid | null | 0 | @JetBlue do you have a waiver for NY weather today? | null | 2015-02-21 05:51:16 -0800 | New York | Eastern Time (US & Canada) |
569,130,620,963,696,640 | positive | 0.7128 | null | null | Delta | null | triniluv81 | null | 0 | @JetBlue got it. Thanks | null | 2015-02-21 05:44:48 -0800 | Troy, NY | Eastern Time (US & Canada) |
569,126,841,354,743,800 | negative | 0.3898 | Can't Tell | 0.3898 | Delta | null | benjaminokeefe | null | 0 | “@JetBlue: @benjaminokeefe Thanks for including us on your tour! Did you pack your winter coat?”Unfortunately yes ❄️⛄️ #WereNotinCaliAnymore | null | 2015-02-21 05:29:47 -0800 | null | Eastern Time (US & Canada) |
569,125,697,530,101,760 | positive | 1 | null | null | Delta | null | Dress4YesConJax | null | 0 | @JetBlue Even though this flight #226 didn't have much needed hot beverages 4 us NY-ers, the landing was super smooth 👍👍 😊 #happytweet | null | 2015-02-21 05:25:14 -0800 | NYC | null |
569,125,454,684,278,800 | neutral | 0.6733 | null | null | Delta | null | Ajok81 | null | 0 | @JetBlue going to San Juan! | null | 2015-02-21 05:24:16 -0800 | null | null |
569,122,341,797,691,400 | negative | 1 | Customer Service Issue | 0.6869 | Delta | null | JessBarbalato | null | 0 | @jetblue is the website down? Can't print boarding pass | null | 2015-02-21 05:11:54 -0800 | null | Eastern Time (US & Canada) |
569,121,160,149,012,500 | positive | 1 | null | null | Delta | null | mike_baskin | null | 0 | @JetBlue thanks for getting me to Boston early for @TuftsEnergyConf "Breaking Barriers To a Clean Energy Future" | null | 2015-02-21 05:07:12 -0800 | Cambridge, MA | null |
569,118,085,245,898,750 | positive | 0.6931 | null | null | Delta | null | PilardelMaria | null | 0 | @JetBlue Thanks! | null | 2015-02-21 04:54:59 -0800 | #theBronx | Central Time (US & Canada) |
569,114,409,613,860,860 | neutral | 1 | null | null | Delta | null | takenn54 | null | 0 | @JetBlue are you going to be giving travel agent rates to those who hold an Iata card ??? | null | 2015-02-21 04:40:23 -0800 | Albany,NY | Eastern Time (US & Canada) |
569,113,910,776,881,150 | positive | 1 | null | null | Delta | null | KimSinanovic | null | 0 | @JetBlue Thanks for the complimentary upgrade to first. You are the best! | null | 2015-02-21 04:38:24 -0800 | null | null |
569,113,328,724,807,700 | neutral | 1 | null | null | Delta | null | JetBlueNews | null | 0 | @JetBlue's CEO battles to appease passengers and Wall Street - Waterbury Republican American http://t.co/FFc13zYGJS | null | 2015-02-21 04:36:05 -0800 | USA | Sydney |
569,109,515,657,826,300 | positive | 1 | null | null | Delta | null | kerrymflynn | null | 1 | @JetBlue ah no the staff was perfect this morning at JFK, more sleep for me!! :) | null | 2015-02-21 04:20:56 -0800 | New York, NY | Quito |
569,103,956,795,904,000 | positive | 1 | null | null | Delta | null | AeroJobMarket | null | 0 | @JetBlue @Airbus Wow, awesome videos guys https://t.co/dbcvEPn5QC Great work. #Bluemanity #CoreValues #Passion #AeroJobMarket #avgeek | null | 2015-02-21 03:58:51 -0800 | Worldwide | London |
569,102,757,875,077,100 | positive | 1 | null | null | Delta | null | AeroJobMarket | null | 0 | @JetBlue @Airbus Wow what an amazing video https://t.co/dbcvEPn5QC Great world Guys #Bluemanity #CoreValues #Passion #AeroJobMarket | null | 2015-02-21 03:54:05 -0800 | Worldwide | London |
569,096,740,676,223,000 | positive | 1 | null | null | Delta | null | Michael_Lytle | null | 0 | @JetBlue today my family gets to experience #mosaic status w/ me! #LifeIsGood | null | 2015-02-21 03:30:10 -0800 | Salem, NH | Eastern Time (US & Canada) |
569,091,868,153,253,900 | neutral | 0.6503 | null | null | Delta | null | Galapaghxst | null | 0 | @JetBlue real shit my nigga north don't play around! | null | 2015-02-21 03:10:49 -0800 | null | null |
569,091,378,438,746,100 | positive | 0.6394 | null | null | Delta | null | mutantgatto | null | 0 | @JetBlue word thanks | null | 2015-02-21 03:08:52 -0800 | ravioli | Eastern Time (US & Canada) |
569,087,442,092,826,600 | neutral | 1 | null | null | Delta | null | mutantgatto | null | 0 | @JetBlue by any chance do u offer fresh guacamole on your flights | null | 2015-02-21 02:53:13 -0800 | ravioli | Eastern Time (US & Canada) |
569,083,604,216,623,100 | neutral | 0.6526 | null | null | Delta | null | tammyterez | null | 0 | @JetBlue Get me out of this 7 degree weather...here we go! #westpalmbeachbound 🌞✈️👸 | null | 2015-02-21 02:37:58 -0800 | New York | Eastern Time (US & Canada) |
569,083,132,353,204,200 | neutral | 1 | null | null | Delta | null | JetBlueNews | null | 0 | @JetBlue Airways Lowered to Strong Sell at Vetr Inc. (JBLU) - Mideast Time http://t.co/yMMH9k4CBr | null | 2015-02-21 02:36:06 -0800 | USA | Sydney |
569,076,569,983,086,600 | neutral | 1 | null | null | Delta | null | theycallme_HH | null | 0 | @JetBlue Thank you ! What about Paris ? Could we arrange something from there ? | [0.0, 0.0] | 2015-02-21 02:10:01 -0800 | Orleans/Tarpon Springs/London | Amsterdam |
569,075,196,117,839,900 | neutral | 1 | null | null | Delta | null | theycallme_HH | null | 0 | @JetBlue we are trying to go as far away from King'sCollegeLondon as possible for charity today. Would you help us ? #jailbreak #RAG | [0.0, 0.0] | 2015-02-21 02:04:34 -0800 | Orleans/Tarpon Springs/London | Amsterdam |
569,068,027,917,922,300 | neutral | 1 | null | null | Delta | null | JetBlueNews | null | 0 | @JetBlue Fliers to Gain Access to WSJ Content - @zacks_com http://t.co/GouzrdT7ZF | null | 2015-02-21 01:36:05 -0800 | USA | Sydney |
569,066,946,433,581,060 | negative | 0.674 | Late Flight | 0.674 | Delta | null | chelseylamwatt | null | 0 | @JetBlue It's not ideal, but it's okay. Better Late Flight than never! :) | null | 2015-02-21 01:31:47 -0800 | New York, NY | Orlando, FL | Eastern Time (US & Canada) |
569,046,984,369,111,040 | negative | 1 | Lost Luggage | 1 | Delta | null | mattwheeler | null | 0 | @JetBlue yeah that's all been done. Define "incidentals"? How much can I spend on gear so this trip is not a waste? | [40.64342444, -111.49392569] | 2015-02-21 00:12:28 -0800 | New York, NY | Eastern Time (US & Canada) |
569,044,397,645,385,700 | negative | 1 | Lost Luggage | 1 | Delta | null | mattwheeler | null | 0 | @JetBlue so you guys lost my bag that had all my ski gear in it. I flew here from NYC to ski. Should I buy new stuff tomorrow? ... | [40.64339686, -111.49337274] | 2015-02-21 00:02:11 -0800 | New York, NY | Eastern Time (US & Canada) |
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