tweet_id int64 567,588,279B 570,310,600B | airline_sentiment stringclasses 3
values | airline_sentiment_confidence float64 0.34 1 | negativereason stringclasses 10
values | negativereason_confidence float64 0 1 ⌀ | airline stringclasses 6
values | airline_sentiment_gold stringclasses 3
values | name stringlengths 2 19 | negativereason_gold stringclasses 13
values | retweet_count int64 0 44 | text stringlengths 12 186 | tweet_coord stringlengths 10 28 ⌀ | tweet_created stringlengths 25 25 | tweet_location stringlengths 1 34 ⌀ | user_timezone stringlengths 3 27 ⌀ |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
569,341,160,482,856,960 | negative | 0.6702 | Lost Luggage | 0.6702 | Delta | null | MitFein | null | 0 | @JetBlue still waiting for bags from flight 26. It landed an hour ago. | null | 2015-02-21 19:41:25 -0800 | Sands Point, NY | Mid-Atlantic |
569,339,932,801,703,940 | negative | 1 | Can't Tell | 0.6775 | Delta | null | KON1200 | null | 0 | @JetBlue Complete waste of an entire day. Pathetic. | null | 2015-02-21 19:36:32 -0800 | SOUL CLAP/ STAR TIME/BBE | null |
569,339,717,990,400,000 | negative | 1 | Late Flight | 0.6544 | Delta | null | KON1200 | null | 0 | @JetBlue flight 790 you had us stuck on the plane for nearly 4 hrs. Set to take off only for flight control to deny us. THE WORST SERVICE | null | 2015-02-21 19:35:41 -0800 | SOUL CLAP/ STAR TIME/BBE | null |
569,333,461,401,481,200 | neutral | 0.6735 | null | null | Delta | null | RogerSaintange | null | 0 | @JetBlue I would love to Fort Lauderdale now that would cool. | null | 2015-02-21 19:10:49 -0800 | null | Pacific Time (US & Canada) |
569,332,001,720,967,200 | positive | 1 | null | null | Delta | null | JummyTV | null | 0 | @JetBlue @L_Burley11 -- the best!!! | null | 2015-02-21 19:05:01 -0800 | Washington, DC | Eastern Time (US & Canada) |
569,330,782,537,437,200 | positive | 1 | null | null | Delta | null | MitFein | null | 0 | @JetBlue thanks for bringing my son home to me. | null | 2015-02-21 19:00:10 -0800 | Sands Point, NY | Mid-Atlantic |
569,330,095,644,659,700 | positive | 1 | null | null | Delta | null | aliashmia | null | 0 | @JetBlue you got yourselves hot ladies flying the air for life #loyal | null | 2015-02-21 18:57:27 -0800 | D.C | Atlantic Time (Canada) |
569,330,091,857,219,600 | positive | 1 | null | null | Delta | null | catiehorst | null | 0 | @JetBlue nothing but praise for you helping our lady make her flight to CHS tonight! #impressed | null | 2015-02-21 18:57:26 -0800 | null | Quito |
569,329,921,740,427,260 | negative | 1 | Lost Luggage | 1 | Delta | null | nonchalantCUNT | null | 0 | @JetBlue she did. she's still waiting on a callback....the lack of follow through is what's concerning. smh | null | 2015-02-21 18:56:45 -0800 | ÜT: 33.724561,-84.565845 | Quito |
569,328,773,876,871,200 | negative | 1 | Lost Luggage | 0.6742 | Delta | null | nonchalantCUNT | null | 0 | @JetBlue she has...she hasn't heard from anyone in over a week. a nonstop flight and her baggage was lost/stolen. customer service 👎 | null | 2015-02-21 18:52:11 -0800 | ÜT: 33.724561,-84.565845 | Quito |
569,327,066,887,401,500 | negative | 1 | Customer Service Issue | 0.3606 | Delta | null | SpedAdvocates | null | 0 | @JetBlue we got our luggage after waiting 40 mins and went home right after. Not very family and ADA friendly waiting that long w no chairs. | null | 2015-02-21 18:45:24 -0800 | Wellesley, MA | Eastern Time (US & Canada) |
569,322,419,036,356,600 | neutral | 1 | null | null | Delta | null | Drzah_ | null | 0 | @JetBlue I flew on a flight about 3 months ago. Me and my girlfriend got away with having sex in a restroom. Is it allowed now? | null | 2015-02-21 18:26:56 -0800 | null | Central America |
569,320,520,728,113,150 | positive | 1 | null | null | Delta | null | laacyyy | null | 0 | @JetBlue thanks so much. Can't wait to fly with you guys :) | null | 2015-02-21 18:19:24 -0800 | New Jersey | Quito |
569,318,653,792,948,200 | negative | 1 | Late Flight | 0.6809 | Delta | null | AndrewATZ | null | 0 | @JetBlue Flight 2202 out of JFK, 2 & 1/2 hr delay. I could get over it if it was just weather reLate Flightd, but considering it's not - Come on | null | 2015-02-21 18:11:59 -0800 | New York City, NY | Quito |
569,313,006,406,012,900 | positive | 0.6768 | null | null | Delta | null | courtneyx54 | null | 0 | @JetBlue OK, thank you. | null | 2015-02-21 17:49:32 -0800 | Massachusetts | Quito |
569,312,396,097,003,500 | positive | 1 | null | null | Delta | null | SusetteAG | null | 0 | @JetBlue thanks for a speedy flight time recovery. | null | 2015-02-21 17:47:07 -0800 | Miami/Ft. Lauderdale, FL | Eastern Time (US & Canada) |
569,311,730,540,683,260 | positive | 1 | null | null | Delta | null | dsgersten | null | 0 | @JetBlue thank you for taking care of me with a drink since my in-flight entertainment wasn't working #goodcustomerservice | null | 2015-02-21 17:44:28 -0800 | Southern California | Pacific Time (US & Canada) |
569,310,328,862,830,600 | neutral | 1 | null | null | Delta | null | 1_7_8_0 | null | 0 | @JetBlue Re: Flight 8088 SXM>JFK what time does bus leave hotel on Feb 22? Mass confusion here. | null | 2015-02-21 17:38:54 -0800 | null | null |
569,310,202,174,025,700 | neutral | 0.6729 | null | 0 | Delta | null | courtneyx54 | null | 0 | @JetBlue Are we able to change to an Even More Space seat after we've checked in online? Have a flight tmrw and can't seem to change my seat | null | 2015-02-21 17:38:24 -0800 | Massachusetts | Quito |
569,310,070,825,226,240 | positive | 0.3563 | null | 0 | Delta | null | laacyyy | null | 0 | @JetBlue would you say a delay is more likely? Thanks so much. | null | 2015-02-21 17:37:52 -0800 | New Jersey | Quito |
569,308,292,893,290,500 | positive | 0.6842 | null | null | Delta | null | comicshans | null | 0 | @JetBlue I did not! She's a woman who's a lead, she was working at gate c26. | null | 2015-02-21 17:30:48 -0800 | sweatertown, new england | Atlantic Time (Canada) |
569,307,978,798,645,250 | neutral | 0.6545 | null | 0 | Delta | null | laacyyy | null | 0 | @JetBlue what are the chances of one of your flights leaving at 6am out of Newark nj being Cancelled Flightled tomorrow? | null | 2015-02-21 17:29:34 -0800 | New Jersey | Quito |
569,307,917,712,805,900 | positive | 0.3519 | null | 0 | Delta | null | Margo221 | null | 0 | @JetBlue If you "follow" me, I will be able to DM you. Thanks. | null | 2015-02-21 17:29:19 -0800 | null | Eastern Time (US & Canada) |
569,305,802,487,439,360 | neutral | 0.3711 | null | 0 | Delta | null | zarrylarou | null | 0 | @JetBlue Tomorrow wouldn’t have been soon enough! Thank you for the info! | null | 2015-02-21 17:20:55 -0800 | NY | Eastern Time (US & Canada) |
569,305,705,750,114,300 | negative | 0.7158 | Customer Service Issue | 0.3684 | Delta | null | MaliceDavericks | null | 0 | @JetBlue figured it out 4 flight 2morrow. Hard to believe with oil so low, and the killing u make that even part of a hotel can't be comp'd | null | 2015-02-21 17:20:32 -0800 | Rochester, NY | null |
569,305,409,925,873,660 | positive | 1 | null | null | Delta | null | comicshans | null | 0 | @JetBlue I want to give a warm thanks to your crew at Logan airport for still getting me to the DC area after Cancelled Flightlations this morning! | null | 2015-02-21 17:19:21 -0800 | sweatertown, new england | Atlantic Time (Canada) |
569,304,186,548,047,900 | positive | 0.6756 | null | 0 | Delta | null | Margo221 | null | 0 | @JetBlue Another awesome telephone experience with @JetBlue Thank you, Cory! #Greatcustomerservice✈☺ | null | 2015-02-21 17:14:29 -0800 | null | Eastern Time (US & Canada) |
569,303,932,691,984,400 | negative | 1 | Can't Tell | 0.6364 | Delta | null | MaliceDavericks | null | 0 | @JetBlue we saw one, he was as useless as the tsa agents who inspected my shoes | null | 2015-02-21 17:13:29 -0800 | Rochester, NY | null |
569,301,593,587,208,200 | neutral | 0.6591 | null | null | Delta | null | dcoadavon | null | 0 | @JetBlue Have a cup coffee and relax while you check out the New Deals and Promotions at Avon, twice a month at Doug @dcoadavon | null | 2015-02-21 17:04:11 -0800 | San Diego | null |
569,301,330,306,699,260 | negative | 1 | Customer Service Issue | 0.6593 | Delta | null | MaliceDavericks | null | 0 | @JetBlue disappointed with the missed connection from ROC to SLC and no reimbursement even tho friend who is a pilot said it was due to ATC | null | 2015-02-21 17:03:08 -0800 | Rochester, NY | null |
569,301,025,280,167,940 | neutral | 0.6461 | null | 0 | Delta | null | lorenbhollander | null | 0 | @JetBlue yes Party is Over 😂 | null | 2015-02-21 17:01:56 -0800 | New York City | null |
569,300,522,705,883,140 | positive | 0.6747 | null | null | Delta | null | spaceracedjs | null | 0 | @JetBlue thank you! | null | 2015-02-21 16:59:56 -0800 | Brooklyn | Eastern Time (US & Canada) |
569,300,264,349,364,200 | positive | 1 | null | null | Delta | null | spaceracedjs | null | 0 | @JetBlue he just went above and beyond to be helpful | null | 2015-02-21 16:58:54 -0800 | Brooklyn | Eastern Time (US & Canada) |
569,300,193,503,367,200 | negative | 0.6671 | Lost Luggage | 0.3651 | Delta | null | spaceracedjs | null | 0 | @JetBlue didn't find them unfortunately :( but he was very helpful and took down my info incase they do get found | null | 2015-02-21 16:58:37 -0800 | Brooklyn | Eastern Time (US & Canada) |
569,299,428,068,233,200 | neutral | 1 | null | null | Delta | null | Torontonian5835 | null | 0 | @JetBlue that selfie was extreme. | null | 2015-02-21 16:55:35 -0800 | Toronto, Canada | Atlantic Time (Canada) |
569,297,850,456,109,060 | positive | 1 | null | null | Delta | null | spaceracedjs | null | 0 | @JetBlue your employee Charles cave at the gate at MSY went above and beyond to help try to help me find my glasses. Thought u should know | null | 2015-02-21 16:49:19 -0800 | Brooklyn | Eastern Time (US & Canada) |
569,296,877,902,041,100 | positive | 1 | null | null | Delta | null | kaesavga | null | 0 | @JetBlue is the best! Can't wait to use my travel bank $ for a FUN trip. | null | 2015-02-21 16:45:27 -0800 | metro Boston | Istanbul |
569,296,354,607,935,500 | positive | 0.6691 | null | null | Delta | null | tarapall | null | 0 | @JetBlue just touched down in #NewOrleans for the annual @HeinekenUSACorp national distributor conference! #livethelegend | null | 2015-02-21 16:43:22 -0800 | Long Island/Westchester | Eastern Time (US & Canada) |
569,294,070,129,930,240 | positive | 0.6595 | null | 0 | Delta | null | Suzanne_BeDell | null | 0 | @JetBlue on the plane now! Hopefully no longer at the mercy of the playlist! Thanks! | null | 2015-02-21 16:34:17 -0800 | Boston | null |
569,294,014,026,903,550 | neutral | 0.678 | null | null | Delta | null | USairNews | null | 0 | @JetBlue's new CEO seeks the right balance to please passengers and Wall ... - Daily Journal http://t.co/9bzqZQx8DC | null | 2015-02-21 16:34:04 -0800 | USA | Sydney |
569,287,489,883,500,540 | neutral | 1 | null | null | Delta | null | Suzanne_BeDell | null | 0 | @JetBlue Boston gate C12 | null | 2015-02-21 16:08:09 -0800 | Boston | null |
569,284,887,955,558,400 | neutral | 1 | null | null | Delta | null | MichaelBorakove | null | 0 | @JetBlue will I be charged a fee to do so? | null | 2015-02-21 15:57:48 -0800 | null | null |
569,284,604,567,228,400 | neutral | 0.6532 | null | 0 | Delta | null | Suzanne_BeDell | null | 0 | @JetBlue thanks. Can you change the music in the boarding gates? | [42.36726898, -71.01512871] | 2015-02-21 15:56:41 -0800 | Boston | null |
569,283,532,167,757,800 | negative | 1 | Customer Service Issue | 0.6614 | Delta | null | SpedAdvocates | null | 0 | @JetBlue what crew? No one here is helping. | null | 2015-02-21 15:52:25 -0800 | Wellesley, MA | Eastern Time (US & Canada) |
569,280,114,296,401,900 | neutral | 1 | null | null | Delta | null | jamescalderwood | null | 0 | @JetBlue The Opal Dragon book The Dragon (ALI) has woven his murdering ways from the Philippines to Australia http://t.co/ltwhmOL1Dr | [0.0, 0.0] | 2015-02-21 15:38:50 -0800 | South Australia | null |
569,280,107,724,050,400 | negative | 1 | Customer Service Issue | 0.6699 | Delta | null | jsgerson | null | 0 | @JetBlue If this is customer service, then please call me. | null | 2015-02-21 15:38:49 -0800 | null | null |
569,279,670,048,452,600 | negative | 1 | Lost Luggage | 1 | Delta | null | jsgerson | null | 0 | @JetBlue no, we are at a hotel. Also, Jetblue lost my daughters luggage. How do you lose luggage if the plane never actually left!!! | null | 2015-02-21 15:37:04 -0800 | null | null |
569,278,644,943,757,300 | positive | 1 | null | null | Delta | null | sbgblee | null | 0 | @JetBlue thanks for your prompt response. I know you put safety first. Unfortunately will hit freezing rain/sleet on ride home. | null | 2015-02-21 15:33:00 -0800 | null | null |
569,276,518,305,820,700 | positive | 1 | null | null | Delta | null | JessicaBurack | null | 0 | @JetBlue ok!!! That's super helpful. Thank you. I'll reach out if I have any other questions. | null | 2015-02-21 15:24:33 -0800 | null | null |
569,275,935,905,722,400 | positive | 1 | null | null | Delta | null | TomServosBlendr | null | 0 | @JetBlue Thanks for the instant reply, and for still doing first bag free (so important)! | null | 2015-02-21 15:22:14 -0800 | By mile 3 of the NYC Marathon | Eastern Time (US & Canada) |
569,275,580,543,320,060 | negative | 1 | longlines | 0.6522 | Delta | null | SpedAdvocates | null | 0 | @JetBlue lipstick on a pig still a pig. Ur new baggage claim @ SJU is a disaster. No chairs, 20 mins+ wait for baggage. #fail | [18.43615031, -66.00573829] | 2015-02-21 15:20:49 -0800 | Wellesley, MA | Eastern Time (US & Canada) |
569,275,554,110,664,700 | negative | 0.6667 | Late Flight | 0.3333 | Delta | null | Evecotto | null | 0 | @JetBlue no more than half an hour wait. It's unreal. Finally first bag coming out. SJU needs to work on this | null | 2015-02-21 15:20:43 -0800 | null | null |
569,275,378,331,717,600 | neutral | 0.6381 | null | 0 | Delta | null | TomServosBlendr | null | 0 | @JetBlue What's your current checked bag price policy? I fly this coming week and couldn't find anything definitive. | null | 2015-02-21 15:20:01 -0800 | By mile 3 of the NYC Marathon | Eastern Time (US & Canada) |
569,274,492,607,967,200 | neutral | 1 | null | null | Delta | null | JessicaBurack | null | 0 | @JetBlue are we scheduled to depart as scheduled? | null | 2015-02-21 15:16:30 -0800 | null | null |
569,274,123,525,845,000 | negative | 1 | longlines | 1 | Delta | null | Evecotto | null | 0 | @JetBlue how long does it take for a bag to get to the baggage belt!!!!!#toolong of a wait | null | 2015-02-21 15:15:02 -0800 | null | null |
569,274,057,897,730,050 | neutral | 1 | null | null | Delta | null | camptips | null | 0 | @JetBlue will we be able to watch the Oscars on our flight tomorrow? | null | 2015-02-21 15:14:46 -0800 | null | Eastern Time (US & Canada) |
569,273,795,850,178,560 | negative | 1 | Late Flight | 1 | Delta | null | JessicaBurack | null | 0 | @JetBlue we've been delayed and delayed here in Palm beach... Need to head to Westchester. Can you give me some info? | null | 2015-02-21 15:13:44 -0800 | null | null |
569,273,785,553,178,600 | negative | 1 | Late Flight | 0.6689 | Delta | null | jsgerson | null | 0 | @JetBlue Hey Jetblue, you stranded an entire plane that was supposed to go to JFK and we are getting restless. Need better communication! | null | 2015-02-21 15:13:41 -0800 | null | null |
569,273,777,999,241,200 | negative | 1 | Cancelled Flight | 1 | Delta | null | jsgerson | null | 0 | @JetBlue Hey Jetblue, you Cancelled Flightled our flight from ST Maarten to JFK. Stranded my family in the baggage area and lost my daughters luggage | null | 2015-02-21 15:13:39 -0800 | null | null |
569,273,297,491,378,200 | neutral | 1 | null | null | Delta | null | GreenkidspenWRA | null | 0 | @JetBlue Hello we are doing a world record attempt on the amount of ball point pens in a collection please could you help with a pen? | null | 2015-02-21 15:11:45 -0800 | Grimsby - UK | null |
569,271,994,212,069,400 | positive | 1 | null | null | Delta | null | geraldineledan | null | 0 | @JetBlue Exciting times ahead! 😁🎉 | [40.67851205, -73.43465391] | 2015-02-21 15:06:34 -0800 | Long Island, New York | Eastern Time (US & Canada) |
569,271,364,521,103,360 | neutral | 1 | null | null | Delta | null | USairNews | null | 0 | @JetBlue's CEO battles to appease passengers and Wall Street - Waterbury Republican American http://t.co/Xf9MPnAaJE | null | 2015-02-21 15:04:04 -0800 | USA | Sydney |
569,271,020,395,241,500 | negative | 1 | Customer Service Issue | 1 | Delta | null | cricketandjoe | null | 0 | @JetBlue your website is seriously horrible and so is your call center!! Almost makes it tempting to fly someone else!! #sodone | null | 2015-02-21 15:02:42 -0800 | null | null |
569,268,751,008,436,200 | negative | 1 | Late Flight | 0.3607 | Delta | null | sbgblee | null | 0 | @JetBlue why haven't you allowed for flight changes into the NY area airports tonight? Everyone is saying travel is treacherous. | null | 2015-02-21 14:53:41 -0800 | null | null |
569,268,455,314,219,000 | positive | 1 | null | null | Delta | null | CMichaelGibson | null | 1 | @JetBlue Counting on your flight 989 to get to DC! | null | 2015-02-21 14:52:30 -0800 | Harvard Professor & MD | null |
569,267,891,721,375,740 | negative | 1 | Late Flight | 1 | Delta | null | SusetteAG | null | 0 | @JetBlue not cool. At the gate, turns out my flight from FLL to JAX is delayed, yet app says on time. Not a good start. | null | 2015-02-21 14:50:16 -0800 | Miami/Ft. Lauderdale, FL | Eastern Time (US & Canada) |
569,266,679,903,080,450 | neutral | 0.3456 | null | 0 | Delta | null | CMichaelGibson | null | 0 | @JetBlue You guys need pillows on these rockers to really knock it out of the park ... just sayin ... | null | 2015-02-21 14:45:27 -0800 | Harvard Professor & MD | null |
569,265,728,408,440,800 | neutral | 0.3617 | null | 0 | Delta | null | CMichaelGibson | null | 1 | @JetBlue I sure hope you guys get me to DC to speak tomorrow! & @JohnNosta & @United: I'm winning here with @JetBlue | null | 2015-02-21 14:41:40 -0800 | Harvard Professor & MD | null |
569,262,534,232,039,400 | negative | 1 | Flight Attendant Complaints | 0.3683 | Delta | null | rosenrj | null | 0 | @JetBlue there is no supervisor available, so they couldn't do anything. | null | 2015-02-21 14:28:59 -0800 | null | null |
569,260,955,953,176,600 | negative | 1 | Customer Service Issue | 1 | Delta | null | rosenrj | null | 0 | @JetBlue I now learned that customer service at SXM works for the airport, not JetBlue. They need a supervisor to do anything. | null | 2015-02-21 14:22:42 -0800 | null | null |
569,260,189,486,063,600 | neutral | 1 | null | null | Delta | null | erw12 | null | 0 | @JetBlue status of flight 684 from MCO to LGA tomorrow? | null | 2015-02-21 14:19:40 -0800 | null | null |
569,259,756,344,487,940 | neutral | 0.656 | null | 0 | Delta | null | NicoMancinelli | null | 0 | @jetblue what good with the inflight WiFi? | null | 2015-02-21 14:17:56 -0800 | ÜT: 41.538301,-74.072016 | Eastern Time (US & Canada) |
569,258,404,742,500,350 | negative | 1 | Late Flight | 0.6667 | Delta | null | MichaelMontero | null | 0 | @JetBlue - trying to fly from BOS to JFK. Flight delayed. Traveling with kids. Book a hotel or are we getting out tonight? | null | 2015-02-21 14:12:34 -0800 | Brooklyn, New York | Eastern Time (US & Canada) |
569,255,973,958,889,500 | negative | 1 | Customer Service Issue | 1 | Delta | null | rosenrj | null | 0 | @JetBlue we tried. They're not at all helpful. Terrible customer service, at this airport, at least. | null | 2015-02-21 14:02:55 -0800 | null | null |
569,254,571,622,727,700 | negative | 1 | Cancelled Flight | 1 | Delta | null | Marc_keting | null | 0 | @JetBlue Tell me at what point will u realize u can't fly into DCA tonight- u Cancelled Flightled the 1pm when will u Cancelled Flight the 5:26 | null | 2015-02-21 13:57:20 -0800 | Washington, DC | Eastern Time (US & Canada) |
569,254,216,415,481,860 | negative | 1 | Cancelled Flight | 1 | Delta | null | rosenrj | null | 0 | @JetBlue making a bad situation worse. Cancelled Flighted flight, making us stay overnight in SXM. Won't provide vouchers to stay in a different hotel | null | 2015-02-21 13:55:56 -0800 | null | null |
569,253,874,445,492,200 | neutral | 0.6667 | null | 0 | Delta | null | FruminousB | null | 0 | @JetBlue what's the status of flight 1272 diverted to RIC? When will it depart back for LGA? | null | 2015-02-21 13:54:34 -0800 | null | null |
569,253,270,356,664,300 | negative | 1 | Cancelled Flight | 1 | Delta | null | Marc_keting | null | 0 | @JetBlue You already Cancelled Flightled the one b4 us to DCA | null | 2015-02-21 13:52:10 -0800 | Washington, DC | Eastern Time (US & Canada) |
569,252,657,967,341,600 | negative | 1 | Can't Tell | 0.7114 | Delta | null | MichaelBorakove | null | 0 | @JetBlue It is physically impossible to make it to the airport, and our flight is scheduled to leave in less than 3 hours. | null | 2015-02-21 13:49:44 -0800 | null | null |
569,251,925,482,475,500 | negative | 0.6652 | Cancelled Flight | 0.3434 | Delta | null | Marc_keting | null | 0 | @JetBlue at what point do u Cancelled Flight flights to DCA- other airlines have already Cancelled Flightled | null | 2015-02-21 13:46:49 -0800 | Washington, DC | Eastern Time (US & Canada) |
569,249,704,543,965,200 | positive | 1 | null | null | Delta | null | delmo75 | null | 0 | @JetBlue great flight http://t.co/E0R0NTO4TR | null | 2015-02-21 13:38:00 -0800 | null | null |
569,249,554,236,878,850 | positive | 0.654 | null | 0 | Delta | null | delmo75 | null | 0 | @JetBlue you can't beat jetblue in space's matter http://t.co/NRpWmGyv3e | null | 2015-02-21 13:37:24 -0800 | null | null |
569,248,721,139,048,450 | positive | 0.6531 | null | null | Delta | null | contimike | null | 0 | @JetBlue Great thank you! | null | 2015-02-21 13:34:05 -0800 | New York, sort of! | null |
569,248,084,934,443,000 | negative | 0.6405 | Lost Luggage | 0.6405 | Delta | null | contimike | null | 0 | @JetBlue I would like to send an email to Lost and Found at JetBlue JFK; I spoke to them this morning but cannot drive their today. | null | 2015-02-21 13:31:34 -0800 | New York, sort of! | null |
569,247,182,475,407,360 | negative | 1 | Customer Service Issue | 0.6698 | Delta | null | jojo929 | null | 0 | @JetBlue we want room and food allowances. Agents are refusing to give us vouchers to use at rooms we book ourselves. | null | 2015-02-21 13:27:59 -0800 | null | null |
569,245,707,477,131,260 | negative | 1 | Customer Service Issue | 0.6667 | Delta | null | jojo929 | null | 0 | @JetBlue send more service agents so all the stranded passengers can be helped!!!🆘🆘🆘🆘🆘🆘🆘🆘🆘🆘🆘🆘🆘🆘 | null | 2015-02-21 13:22:07 -0800 | null | null |
569,245,342,421,491,700 | negative | 1 | Can't Tell | 0.6636 | Delta | null | AdamJBerry | null | 0 | @JetBlue hopefully this flight Seattle to Boston 2pm will have wifi. Our first one did not and we had to entertain ourselves! #lizaapproved | null | 2015-02-21 13:20:40 -0800 | Provincetown Ma | Eastern Time (US & Canada) |
569,244,956,663,148,540 | positive | 1 | null | null | Delta | null | PatricePinkFile | null | 0 | @JetBlue good to hear. Thx for being responsive. | null | 2015-02-21 13:19:08 -0800 | Washington, DC | Eastern Time (US & Canada) |
569,244,701,875,769,340 | neutral | 1 | null | null | Delta | null | Markjeffries1 | null | 0 | @JetBlue Yup. MCO. 82°!! | null | 2015-02-21 13:18:07 -0800 | 40.741909,-73.997189 | Eastern Time (US & Canada) |
569,243,807,331,409,900 | neutral | 1 | null | null | Delta | null | Markjeffries1 | null | 0 | @JetBlue Hey! Check it out!! It's snowing in Boston. Who could have predicted such a thing?! http://t.co/ufyxXkIsa3 | null | 2015-02-21 13:14:34 -0800 | 40.741909,-73.997189 | Eastern Time (US & Canada) |
569,243,017,552,375,800 | negative | 1 | Can't Tell | 1 | Delta | null | venkatesh_cr | null | 0 | @JetBlue as a customer it feels like i should stick to airlines other than jet blue. I travel for my work for past 5 years never seen $70 | null | 2015-02-21 13:11:26 -0800 | Austin Texas | Central Time (US & Canada) |
569,242,143,748,964,350 | positive | 0.6344 | null | null | Delta | null | PGAShowAndrew | null | 0 | Cool thx! Only a couple more #PGAShow flights til I'm #Mosaic...can't wait. Will be easier to change flights when weathers bad
@JetBlue | [41.05811177, -73.53637216] | 2015-02-21 13:07:57 -0800 | Stamford, CT | Eastern Time (US & Canada) |
569,241,776,617,160,700 | neutral | 1 | null | null | Delta | null | Markjeffries1 | null | 0 | @JetBlue Phew!! Did it!! (Pant. Wheeze) http://t.co/ZPZ78POeON | null | 2015-02-21 13:06:30 -0800 | 40.741909,-73.997189 | Eastern Time (US & Canada) |
569,239,947,061,927,940 | positive | 1 | null | null | Delta | null | CamiCorreaBal | null | 0 | @JetBlue thanks so much for help Us, u r amazing! | null | 2015-02-21 12:59:14 -0800 | null | Bogota |
569,238,749,802,074,100 | neutral | 0.672 | null | null | Delta | null | RozFortuna | null | 0 | @JetBlue Thanks, it's for next weekend though so my guess is it will only go higher. | null | 2015-02-21 12:54:28 -0800 | Mannahatta | Eastern Time (US & Canada) |
569,238,666,654,195,700 | positive | 1 | null | null | Delta | null | tarapall | null | 0 | @JetBlue #kudos! And we're done and heading to warmer weather! | null | 2015-02-21 12:54:08 -0800 | Long Island/Westchester | Eastern Time (US & Canada) |
569,238,439,373,234,200 | neutral | 0.7033 | null | 0 | Delta | null | PatricePinkFile | null | 0 | @JetBlue actually flight 1089 not 1098 | null | 2015-02-21 12:53:14 -0800 | Washington, DC | Eastern Time (US & Canada) |
569,238,252,676,378,600 | neutral | 0.6922 | null | 0 | Delta | null | PatricePinkFile | null | 0 | @JetBlue BOS to DCA 1098 at 7:16 pm. | null | 2015-02-21 12:52:30 -0800 | Washington, DC | Eastern Time (US & Canada) |
569,237,160,886,276,100 | negative | 1 | Can't Tell | 0.6543 | Delta | null | venkatesh_cr | null | 0 | @JetBlue I've been in pricing for 8 years to know that 70 bucks a seat is criminal. 20-30 I understand. #pricing #flying #jetblue #pricewise | null | 2015-02-21 12:48:09 -0800 | Austin Texas | Central Time (US & Canada) |
569,236,960,528,756,740 | negative | 0.6465 | Can't Tell | 0.6465 | Delta | null | T5Sparrow | null | 0 | @JetBlue *cough* #awkward! | null | 2015-02-21 12:47:21 -0800 | JetBlue T5 at JFK | null |
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