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In His Name, Shelley Corman scorman@enron.com (work) cormanerb@cs.com (home)
dev08
6,936
A couple of thoughts on the SoCalGas Complaint 1.
dev08
6,937
Perhaps you will want to emphasize this as being a computer system programming mistake -- not a billing mistake.
dev08
6,938
The point would be to distinquish that its not like someone sat down to bill SoCalGas, read the Global Settlement and agreed with SoCalGas' interpretation of how to bill this.
dev08
6,939
The point would be to show that we made a mistake in putting the computer programming in-place to handle this.
dev08
6,940
2.
dev08
6,941
I don't think the GISB 6-mo limitation went into effect until 4/97 -- so arguably it doesn't address this issue.
dev08
6,942
Nevertheless, I agree with the mistake language.
dev08
6,943
The GISB transcript excerpts that I clipped for Dari & Chris Sebesta for the IES dispute would be germaine (i.e. GISB didn't intend to bar mistakes ).
dev08
6,944
3.
dev08
6,945
There is a FERC case that you might want to also cite for the concept of the equity of correcting past mistakes.
dev08
6,946
Transco discovered an error in their fuel calculation that was many years old.
dev08
6,947
FERC let them re-bill customers for something like $13 million dollars of undercharges.
dev08
6,948
I think this is a 2000 case.
dev08
6,949
This order is even better.
dev08
6,950
It says that courts have founds that any refussal to allow a correction must be proportionate with the mistake.
dev08
6,951
Thanks for the update.
dev08
6,952
Suzanne, Next time you talk to Liz Gras would you pass along my phone number and email.
dev08
6,953
I am anxious to correspond with her and see where she is in the process and her thoughts about travel plans.
dev08
6,954
I know that the adoption agency wants to group the Taraz families together for court dates/travel.
dev08
6,955
One of the other Houston families (Swangos) has made progress on their dossier and turned in their INS approval.
dev08
6,956
The other (the Westbrooks) haven't yet applied for passports or begun their dossier.
dev08
6,957
I want to be very supportive and accomodate all the families -- after all the goal line is home for all these children.
dev08
6,958
At the same time, I need to form realistic concepts of likely timeframes for our family.
dev08
6,959
I think talking to Liz will be helpful on this front.
dev08
6,960
Thanks for all your help.
dev08
6,961
After you make the homestudy changes noted below you will resend to Gwyn?
dev08
6,962
Then she'll send to me to send to INS?
dev08
6,963
Probably sometime next week?
dev08
6,964
I'm planning to take a vacation day tomorrow -- and the type A person that I am, I'm just afraid that I'll miss some important action that I should be taking.
dev08
6,965
You can reach me on my cell at 713-857-2103 if you need to reach me tomorrow.
dev08
6,966
Could you please send some insight into the Gas Pipeline Operational flow i|
dev08
6,967
Per Jan's recent Commission meeting summary I just noticed the Commission had added a discussion item on OFOs.
dev08
6,968
They didn't get to this at yesterday's meeting, but will take up on Oct. 11.
dev08
6,969
Help Joe -- what is this about?
dev08
6,970
Is there some possibility of the FERC curbing our ability to use OFOs?
dev08
6,971
This is an absolutely critical tool for us to keep -- even though we seldom use.
dev08
6,972
Where/when can we make our case.
dev08
6,973
RE: G-33.
dev08
6,974
DOCKET# GX01-1 000 Discussion of Gas Pipeline Operational Flow Orders
dev08
6,975
Hi Cyndi, Chad does not have soccer practice tonight so we are free to meet for dinner pretty much anytime.
dev08
6,976
I know you are trying to tie up loose ends at the office and I could stand to work a little late tonight.
dev08
6,977
How does 7 PM at Cafe Express sound?
dev08
6,978
Kim, can you pick up Chad and meet me there?
dev08
6,979
Gaby says she may take Chad to Lucas later this afternoon.
dev08
6,980
Please pay Gaby if you see her -- as I have given her the day off tomorrow.
dev08
6,981
Hi, Sorry I didn't get back to you yesterday.
dev08
6,982
Chad had soccer practice last night & I have something I must do tonight.
dev08
6,983
I'm taking the day off tomorrow.
dev08
6,984
Would there be a good time to visit tomorrow?
dev08
6,985
When is Tom home from school - so he and Chad could play.
dev08
6,986
Or, if you'd rather, I'd be happy to sit with Kathleen or the kids anytime this weekend.
dev08
6,987
Two other items when you get a chance: -Are you still selling Nutcraker tickets?
dev08
6,988
I can't recall the date.
dev08
6,989
-Are you still interested in me selling Shopping Cards at Enron.
dev08
6,990
I need to reserve dates/table space in lobby.
dev08
6,991
Hope all is well.
dev08
6,992
Talk to you soon.
dev08
6,993
Shelley
dev08
6,994
Yes, I'm taking off tomorrow.
dev08
6,995
Wish you could too.
dev08
6,996
I'm planning on taking Chad to the Zoo.
dev08
6,997
FYI
dev08
6,998
I agree.
dev08
6,999
Elizabeth is making these changes.
dev08
7,000
yes - let it rip
dev08
7,001
Not that I can think of
dev08
7,002
I'm fine with the filing
dev08
7,003
Here are my edits to the FAQ document.
dev08
7,004
Sorry but I don't understand the pool allocation response.
dev08
7,005
My notes indicate that we also need to answer the questions - where storage allocation notices appear - why storage allocation notices come out at a later time.
dev08
7,006
Fixes already put in place In the follow-up letter we categorize the feedback.
dev08
7,007
Can't we go one step further and say that we have already addressed some items: - Make customers aware that they can call HotTap Helpdesk for calls - Raise awareness of need to minimize mrongin meetings - Haven't we taken a step to notify EDI customers about system downtime - We have taken the step of immediately notifying customers of system outages - Aren't we adding an injection/withdrawal indicators - Can't we immediately change the confusing descriptors "storage analysis completed" vs "storage allocations completed" {See my suggestion in FAQ}
dev08
7,008
Sure -- Let me first make a run at the business needs and then prior to the general notice email, I'll take care of charitable requests.
dev08
7,009
Good idea.
dev08
7,010
Here is my recollection of the sequence of events.
dev08
7,011
The concept of an operationally available capacity report and what it contains are already in GISB standards.
dev08
7,012
FERC then picked up on this concept, added design capacity & said that the report needs to be updated at each nomination cycle in Orders 587-L and in Order 637 transactional reporting.
dev08
7,013
GISB has since adopted standardized data formats for the transactional reporting, recently published in GISB version 1.5 standards.
dev08
7,014
While these standard formats have been adopted, and I believe that we are following these formats, they haven't yet been adopted by FERC -- so other pipelines may or may not yet be following.
dev08
7,015
I'll try to look at the NGPL posting over the weekend and compare to ours.
dev08
7,016
Also - I'm sending your email to Theresa Hess to confirm my recall of the standardization.
dev08
7,017
Mike - I have Stan's staff meeting at 8.
dev08
7,018
Please store this info for me
dev08
7,019
Please save these files to a diskette for me, make a copy (so I can store one at home) & label the files Customer E-Mail Contact Info.
dev08
7,020
Gary -- The biggest problem that I have experienced with emergency employee contact information during Tropical Storm Allison & during recent system outages is that all our contact lists are stored in an intranet environment.
dev08
7,021
When systems or the Internet are down, we can't get to the contact info.
dev08
7,022
I am now resorting to keeping a copy of customer contact info stored on a diskette.
dev08
7,023
Are there any plans to store a copy of this info on a non-Enron ISP that could be accessed from our Home ISP if the Enron intranet or servers are down?
dev08
7,024
Pam, Thanks for all your help on the move/relocation.
dev08
7,025
I think you, Donna Scott & Jean McFarland have made the process of moving very efficient for all involved.
dev08
7,026
On the longer range issue; however, I need to elevate my level of concern that the moves are having on customer service issues.
dev08
7,027
Since Tropical Storm Allison, ETS has experienced one computer system outage after another; including the virus problem the week before last.
dev08
7,028
This morning our scheduling system is out and we are having Internet problems -- both of which are impacting customer nominations.
dev08
7,029
During system outages it is imperative that gas logistics be able to mobilize and implement back-up plans to ensure customer transactions.
dev08
7,030
This is best handled by having a central staging area.
dev08
7,031
I realize these system reliablity problems have nothing to do with our moves or with the ultimate location of the Gas Logistics group.
dev08
7,032
Certainly I am pursuing these reliability concerns with Steve Hotte.
dev08
7,033
But, in light of these issues, I would like to talk about the timing & end state of where Gas Logistics is to be located and how long it is going to take to make this happen.
dev08
7,034
I know that your first priority of late has been to get us off 41.
dev08
7,035