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[SECTION: Purpose] Quality assurance in emergency medicine has for some time provided a challenge to administrators and clinicians alike. On the one hand, a comprehensive system of quality improvement in the emergency setting is essential to ensure patient satisfaction, as well as patient safety and clinical effectiven...
Emergency medicine is a new specialty in the Caribbean. With the development of specialist training over the past 20 years, the issues of quality assurance and governance have become more prominent. The purpose of this paper is to explore the successes and challenges of implementing systems of quality assurance in this...
[SECTION: Method] Quality assurance in emergency medicine has for some time provided a challenge to administrators and clinicians alike. On the one hand, a comprehensive system of quality improvement in the emergency setting is essential to ensure patient satisfaction, as well as patient safety and clinical effectivene...
This paper is a review of current practice in the emergency departments (ED) of the four major teaching hospitals of the University of the West Indies. Information was gathered through interviews with key stakeholders (including the respective ED residency directors, senior residents and senior nursing and administrati...
[SECTION: Findings] Quality assurance in emergency medicine has for some time provided a challenge to administrators and clinicians alike. On the one hand, a comprehensive system of quality improvement in the emergency setting is essential to ensure patient satisfaction, as well as patient safety and clinical effective...
Examples of good practice were identified in all six components of the clinical governance framework (clinical audit, clinical effectiveness, research and development, openness, risk management and education and training). Challenges to implementation of quality management included an underdeveloped quality culture, in...
[SECTION: Value] Quality assurance in emergency medicine has for some time provided a challenge to administrators and clinicians alike. On the one hand, a comprehensive system of quality improvement in the emergency setting is essential to ensure patient satisfaction, as well as patient safety and clinical effectivenes...
This is the first published work on clinical governance and quality assurance in emergency medicine in the Caribbean. This paper gives an insight into the unique opportunities and challenges in the area of quality management and clinical governance in the developing world, and suggests ways forward with regard to more ...
[SECTION: Purpose] The US workforce has become increasingly diverse with respect to age in recent years, a consequence of which is an infusion of generation-specific attitudes, beliefs, and values (Zemke et al., 2000). Despite the practical and theoretical relevance of this dramatic change, very little research has exa...
- This paper aims to investigate the interactive effects of generational conflict and personal control (i.e. self-regulation and political skill) on strain-related outcomes (i.e. job tension, and job tension and job dissatisfaction).
[SECTION: Method] The US workforce has become increasingly diverse with respect to age in recent years, a consequence of which is an infusion of generation-specific attitudes, beliefs, and values (Zemke et al., 2000). Despite the practical and theoretical relevance of this dramatic change, very little research has exam...
- This two-study investigation employed a survey methodology to assess the efficacy of the predictive relationships. Study 1 consisted of 390 full-time employees in a broad range of occupations, while 199 state agency employees participated in study 2.
[SECTION: Findings] The US workforce has become increasingly diverse with respect to age in recent years, a consequence of which is an infusion of generation-specific attitudes, beliefs, and values (Zemke et al., 2000). Despite the practical and theoretical relevance of this dramatic change, very little research has ex...
- Generational conflict was significantly positively related to job tension (i.e. in both studies) and job dissatisfaction (i.e. in study 2). Further, for individuals higher in self-regulation (i.e. study 1) and political skill (i.e. study 2), these effects were attenuated. That is higher self-regulation reduced job te...
[SECTION: Value] The US workforce has become increasingly diverse with respect to age in recent years, a consequence of which is an infusion of generation-specific attitudes, beliefs, and values (Zemke et al., 2000). Despite the practical and theoretical relevance of this dramatic change, very little research has exami...
- Employees with greater personal control (i.e. self-regulation or political skill) can avoid undesirable work outcomes related to generational conflict.
[SECTION: Purpose] Effective interface between marketing and R&D is essential for the successful development and commercialization of new products (Kahn, 1996; Song et al., 2000; Lu and Yang, 2003). To analyze these internal relationships innovation literature has focused on the study of the interfunctional integration...
- The purpose of the present study is to analyze the role the existing trust between marketing and R&D plays on a new product development performance. As trust determining factors four key variables of relationship marketing have been considered: satisfaction, cooperation, communication and conflict.
[SECTION: Method] Effective interface between marketing and R&D is essential for the successful development and commercialization of new products (Kahn, 1996; Song et al., 2000; Lu and Yang, 2003). To analyze these internal relationships innovation literature has focused on the study of the interfunctional integration,...
- The R&D directors of 178 Spanish innovative firms were surveyed. A sample of 345 products (177 successes and 168 failures) were obtained. To estimate the model proposed a structural equation analysis was used.
[SECTION: Findings] Effective interface between marketing and R&D is essential for the successful development and commercialization of new products (Kahn, 1996; Song et al., 2000; Lu and Yang, 2003). To analyze these internal relationships innovation literature has focused on the study of the interfunctional integratio...
- The success of an innovation is especially favored by the existence of affective bonds among the participants. In this respect, the existing trust between marketing and R&D, directly, and the satisfaction of the areas with the relationship, indirectly through the former, are essential determinants of a new product pe...
[SECTION: Value] Effective interface between marketing and R&D is essential for the successful development and commercialization of new products (Kahn, 1996; Song et al., 2000; Lu and Yang, 2003). To analyze these internal relationships innovation literature has focused on the study of the interfunctional integration, ...
- The novelty of the research lies in the use of relationship marketing approach to investigate intra-functional relationships and their influence on a new product performance.
[SECTION: Purpose] A well-integrated supply chain is a major business concern for companies looking to compete in the international markets. Globalization and the attendant increase in trading across borders have led to the emergence of distributed manufacturing processes and cross-border outsourcing. Studies have show...
- The purpose of this paper is to test the effect of supply chain linkages and information sharing on supply chain performance and export performance of textile and clothing (T&C) firms in Egypt.
[SECTION: Method] A well-integrated supply chain is a major business concern for companies looking to compete in the international markets. Globalization and the attendant increase in trading across borders have led to the emergence of distributed manufacturing processes and cross-border outsourcing. Studies have shown...
- A theoretical framework developed from the literature was suggested and tested using an online survey. The focus of this research is the export side of the T&C industry in Egypt. The sampling frame consisted of 310 T&C exporting firms, from which 63 samples were obtained. Linear regression was used to measure the rel...
[SECTION: Findings] A well-integrated supply chain is a major business concern for companies looking to compete in the international markets. Globalization and the attendant increase in trading across borders have led to the emergence of distributed manufacturing processes and cross-border outsourcing. Studies have sho...
- The results showed upstream (supplier) and downstream (customer) linkages and Information sharing to be positively related to both supply chain performance and export performance. The best predictors of export performance were found to be (in order of decreasing importance): supply chain performance; supplier linkage...
[SECTION: Value] A well-integrated supply chain is a major business concern for companies looking to compete in the international markets. Globalization and the attendant increase in trading across borders have led to the emergence of distributed manufacturing processes and cross-border outsourcing. Studies have shown ...
- The results of this study give T&C firms in Egypt greater insight on how they may become globally competitive and leverage their proximity to key T&C markets. Egyptian T&C firms should invest in long-term relationships with their suppliers and invest in business processes that involve their customers and that provide...
[SECTION: Purpose] People are the most important marketing quality facet that influences the restaurant quality and loyalty (Kukanja et al., 2017). A popular phrase "getting it right the first time" (McDougall and Levesque, 2000) continues to prevail in the hospitality environments these days. Anticipating the decision...
The purpose of this paper is to explore the relationship between restaurant key attributes, customer satisfaction and behavioral intentions. The mediating role of customer satisfaction is assessed between restaurants' key attributes of service quality and behavioral intentions.
[SECTION: Method] People are the most important marketing quality facet that influences the restaurant quality and loyalty (Kukanja et al., 2017). A popular phrase "getting it right the first time" (McDougall and Levesque, 2000) continues to prevail in the hospitality environments these days. Anticipating the decision-...
Data were collected from a sample of 296 customers dining in the fine dining restaurants of Pakistan through a self-administered questionnaire. The data were then analyzed through regression analysis and gap analysis. Model fitness was checked in SPSS AMOS through CFA.
[SECTION: Findings] People are the most important marketing quality facet that influences the restaurant quality and loyalty (Kukanja et al., 2017). A popular phrase "getting it right the first time" (McDougall and Levesque, 2000) continues to prevail in the hospitality environments these days. Anticipating the decisio...
The findings suggest that the key restaurant attributes have a significant positive effect on behavioral intentions. Customer satisfaction partially mediates the relationship between key restaurant attributes and behavioral intentions. The findings also suggest that there is a significant gap between the perceptions of...
[SECTION: Value] People are the most important marketing quality facet that influences the restaurant quality and loyalty (Kukanja et al., 2017). A popular phrase "getting it right the first time" (McDougall and Levesque, 2000) continues to prevail in the hospitality environments these days. Anticipating the decision-m...
The result indicates that food taste and environmental cleanliness are the cornerstones of fine dining restaurants' success in Pakistan and are among the strongest predictor of customer satisfaction and behavioral intentions; while improvement efforts should be made in four key areas, i.e., healthy food option, food fr...
[SECTION: Purpose] Organizations can increase effective outcomes and gain higher competitive advantages if employees are willing to go beyond their job role activities. Increased engagement in the workplace can lead to positivity throughout the organization in terms of improved attitudes and increased employee satisfac...
This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.
[SECTION: Method] Organizations can increase effective outcomes and gain higher competitive advantages if employees are willing to go beyond their job role activities. Increased engagement in the workplace can lead to positivity throughout the organization in terms of improved attitudes and increased employee satisfact...
This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.
[SECTION: Findings] Organizations can increase effective outcomes and gain higher competitive advantages if employees are willing to go beyond their job role activities. Increased engagement in the workplace can lead to positivity throughout the organization in terms of improved attitudes and increased employee satisfa...
Employees are increasingly demanded to perform beyond their daily role expectations, in order to create effective organizational outcomes and gain competitive advantage. Performing organizational citizenship behaviors (OCBs) can lead to positive outcomes. To increase such behaviors, HR managers can use high-performance...
[SECTION: Value] Organizations can increase effective outcomes and gain higher competitive advantages if employees are willing to go beyond their job role activities. Increased engagement in the workplace can lead to positivity throughout the organization in terms of improved attitudes and increased employee satisfacti...
The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.
[SECTION: Purpose] The aim of this study is to examine cross-cultural comparisons to attitudes towards small and medium-sized enterprise (SME) internationalisation in Wales and Brittany. SMEs represent a significant part of many national economies, with SMEs representing 99 per cent of all businesses in Europe (Europea...
This study offers a comparative analysis of attitudes to small and medium-sized enterprise (SME) internationalisation in two different cultural settings, Wales and Brittany. The purpose of this paper is to conduct an in-depth investigation of attitudes to internationalisation among food and drink SMEs using mixed metho...
[SECTION: Method] The aim of this study is to examine cross-cultural comparisons to attitudes towards small and medium-sized enterprise (SME) internationalisation in Wales and Brittany. SMEs represent a significant part of many national economies, with SMEs representing 99 per cent of all businesses in Europe (European...
Mixed methods are used in this study to provide a richness of data in investigating this complex issue. The majority of research in this field has focussed on quantitative research, however, this study heeds calls for more plurality in research on SME internationalisation to achieve a more detailed understanding of the...
[SECTION: Findings] The aim of this study is to examine cross-cultural comparisons to attitudes towards small and medium-sized enterprise (SME) internationalisation in Wales and Brittany. SMEs represent a significant part of many national economies, with SMEs representing 99 per cent of all businesses in Europe (Europe...
Companies of all characteristics have the ability to internationalise; however, cultural differences were observed between Wales and Brittany in both attitudes and the conditions for internationalisation. Breton SMEs displayed more proactivity to internationalisation, stemming from more favourable conditions, a greater...
[SECTION: Value] The aim of this study is to examine cross-cultural comparisons to attitudes towards small and medium-sized enterprise (SME) internationalisation in Wales and Brittany. SMEs represent a significant part of many national economies, with SMEs representing 99 per cent of all businesses in Europe (European ...
The study makes both a theoretical and methodological contribution to research on SME internationalisation. The comparative study of Wales and Brittany is significant in understanding cultural influences to internationalisation in two regions where the food and drink industry represents an important part of the economy...
[SECTION: Purpose] The most frequently cited motive behind initiating electronic government or e-government is the need for more efficiencies in public sectors. In fact, federal, state, and local governments worldwide are under pressure to deliver services more efficiently at lower cost and are recognizing e-government...
- This paper aims to present a conceptual framework for selecting and developing e-government applications as part of an overall coherent strategy of e-government service delivery (EGSD).
[SECTION: Method] The most frequently cited motive behind initiating electronic government or e-government is the need for more efficiencies in public sectors. In fact, federal, state, and local governments worldwide are under pressure to deliver services more efficiently at lower cost and are recognizing e-government ...
- The framework proposed in this paper builds on and expands prior literature in the areas of e-government and service delivery in organizations. Specifically, the framework extends Heskett's work in service delivery in organizations to the area of e-government.
[SECTION: Findings] The most frequently cited motive behind initiating electronic government or e-government is the need for more efficiencies in public sectors. In fact, federal, state, and local governments worldwide are under pressure to deliver services more efficiently at lower cost and are recognizing e-governmen...
- The strategic operations management framework for EGSD developed in this paper represents a response to the need for a more strategic point of view on the electronic delivery of government services. The framework consists of seven building-blocks - four basic elements: market segmentation, service mode development, o...
[SECTION: Value] The most frequently cited motive behind initiating electronic government or e-government is the need for more efficiencies in public sectors. In fact, federal, state, and local governments worldwide are under pressure to deliver services more efficiently at lower cost and are recognizing e-government a...
- The framework fills two important voids in the area of government transformation to provide electronic services. First, it provides a precise framework and steps to implement successful e-government applications. Second, the framework provides a tool for researchers through which e-government studies can be organized...
[SECTION: Purpose] Institutional arrangements have gained increasing attention - within service-dominant logic (SDL) and service science - as being a significant element needed for the realization of resource integration, value co-creation (Edvardsson et al., 2014; Vargo and Lusch, 2016; Koskela-Huotari and Vargo, 2016...
Institutional arrangements for collaborative purposes have gained increasing attention within research on service ecosystems. For collaborations to be effective, actors need to undertake institutional work that will result in new institutional arrangements. When institutional work takes place across service ecosystems,...
[SECTION: Method] Institutional arrangements have gained increasing attention - within service-dominant logic (SDL) and service science - as being a significant element needed for the realization of resource integration, value co-creation (Edvardsson et al., 2014; Vargo and Lusch, 2016; Koskela-Huotari and Vargo, 2016)...
Longitudinal qualitative interviews were conducted with three key actors (funding agency, service provider and clinicians) in providing home-based support services (HBSS). The data were analyzed by undertaking a thematic analysis of the transcripts, which helped to identify the actors' views on the nature of HBSS and i...
[SECTION: Findings] Institutional arrangements have gained increasing attention - within service-dominant logic (SDL) and service science - as being a significant element needed for the realization of resource integration, value co-creation (Edvardsson et al., 2014; Vargo and Lusch, 2016; Koskela-Huotari and Vargo, 201...
The data assisted in the creation of a conceptualization that maps out the process of boundary objects facilitating (disrupting and creating) institutional work. This study supports that boundary objects disrupt boundaries between actors' ecosystems, which was a sufficient condition to dismantle institutional support f...
[SECTION: Value] Institutional arrangements have gained increasing attention - within service-dominant logic (SDL) and service science - as being a significant element needed for the realization of resource integration, value co-creation (Edvardsson et al., 2014; Vargo and Lusch, 2016; Koskela-Huotari and Vargo, 2016) ...
This work has developed a novel conceptualization for a boundary object-led translation process in facilitating institutional work. To the researchers' knowledge, this is the first study to explore the processes and mechanisms of boundary objects in facilitating institutional work across ecosystems.
[SECTION: Purpose] Human Resource Development (HRD) scholars have made use of a variety of research methodologies and methods (Bartlett, 2005; Bates, 2005; Hansen, 2005; Ruona, 2005; Russ-Eft and Hoover, 2005; Thompson, 2005). The application and dissemination of HRD research has benefited many individuals, processes, ...
The purpose of this study is to determine the quantity, nature and frequency of intervention research published in Human Resource Development (HRD) journals.
[SECTION: Method] Human Resource Development (HRD) scholars have made use of a variety of research methodologies and methods (Bartlett, 2005; Bates, 2005; Hansen, 2005; Ruona, 2005; Russ-Eft and Hoover, 2005; Thompson, 2005). The application and dissemination of HRD research has benefited many individuals, processes, t...
The methodology for this study was a literature review, analysis and synthesis with specific attention to locating intervention research in HRD journals.
[SECTION: Findings] Human Resource Development (HRD) scholars have made use of a variety of research methodologies and methods (Bartlett, 2005; Bates, 2005; Hansen, 2005; Ruona, 2005; Russ-Eft and Hoover, 2005; Thompson, 2005). The application and dissemination of HRD research has benefited many individuals, processes,...
Based on the results of this study, it seems clear that intervention research is not a fundamental research method for HRD professionals and is not being consistently conducted across the HRD field. This raises potential questions about the extent to which HRD professionals are integrating research and practice. The pr...
[SECTION: Value] Human Resource Development (HRD) scholars have made use of a variety of research methodologies and methods (Bartlett, 2005; Bates, 2005; Hansen, 2005; Ruona, 2005; Russ-Eft and Hoover, 2005; Thompson, 2005). The application and dissemination of HRD research has benefited many individuals, processes, te...
Creating a community of professionals who assess and/or evaluate the effectiveness of the interventions and disseminate the information that lean toward causal claims is critical. Intervention research could represent a cultural shift for the HRD discipline because it lends weight to claims of causality and practical r...
[SECTION: Purpose] Sugar production from sugarcane remains an important economic contributor to many regions in the world. Most of these industries, including the South African sugar industry, are relatively old and have evolved over time into unique cane supply and milling configurations. Most sugar industries, as is ...
- Sugar from cane remains an important economic contributor in many countries. A lack of collaboration has been identified as a key problem in many of these regions. To date, few sugar researchers have exploited the valuable supply chain collaboration knowledge available in the literature, such as the Supply Chain Coll...
[SECTION: Method] Sugar production from sugarcane remains an important economic contributor to many regions in the world. Most of these industries, including the South African sugar industry, are relatively old and have evolved over time into unique cane supply and milling configurations. Most sugar industries, as is t...
- Qualitative and quantitative data were collected from three sugarcane milling areas. The SCCI was contextualised from a psychological perspective and used in the quantitative data analyses. A special objective was to raise a number of pertinent questions, which would fast track stakeholders to a new level of collabor...
[SECTION: Findings] Sugar production from sugarcane remains an important economic contributor to many regions in the world. Most of these industries, including the South African sugar industry, are relatively old and have evolved over time into unique cane supply and milling configurations. Most sugar industries, as is...
- Many relationships in the supply chain remain relatively positive. The main attributes of concern are stability, reliability, trust, personal relationships and communication. A lack of these attributes causes fragmentation, opportunism and a desire to over-control. Mutuality and communication are key leverages in the...
[SECTION: Value] Sugar production from sugarcane remains an important economic contributor to many regions in the world. Most of these industries, including the South African sugar industry, are relatively old and have evolved over time into unique cane supply and milling configurations. Most sugar industries, as is th...
- There is a need to understand how collaboration could be enhanced when stakeholders hold different balances of power. This study is still limited to sugarcane milling in South Africa.
[SECTION: Purpose] Influenced by a neoliberal agenda, a fundamental transformation of production regimes has taken place in modern industrialized societies since the 1980s. The globalization of production and the intensified use of information and communication technology (ICT) are two crucial factors said to be revolu...
- The purpose of this paper is to discuss the relationship between recent transformations of labour and corresponding predictions made to gender equity. It reflects in particular the German discussion on the subjective turn in labour, termed as subjectivation of work, and the diagnosis of a feminization of gainful labo...
[SECTION: Method] Influenced by a neoliberal agenda, a fundamental transformation of production regimes has taken place in modern industrialized societies since the 1980s. The globalization of production and the intensified use of information and communication technology (ICT) are two crucial factors said to be revolut...
- The paper is both a theoretical reflection as well as a presentation of empirical findings. It refers to Foucault's concept of governmentality, thereby considering "psychopolitics" as a new type of power, and taking it as an approach for qualitative empirical research. The empirical findings are based on narrative bi...
[SECTION: Findings] Influenced by a neoliberal agenda, a fundamental transformation of production regimes has taken place in modern industrialized societies since the 1980s. The globalization of production and the intensified use of information and communication technology (ICT) are two crucial factors said to be revol...
- Due to an under-elaborated conception of the subject (and its interrelation to power), the diagnosis of a subjectivation of work as a feminization of work is inadequate and misleading. Instead, the empirical analysis gives evidence to the argument that the feminization of work turns out as a (re)masculinization of li...
[SECTION: Value] Influenced by a neoliberal agenda, a fundamental transformation of production regimes has taken place in modern industrialized societies since the 1980s. The globalization of production and the intensified use of information and communication technology (ICT) are two crucial factors said to be revoluti...
- By drawing on considerations within governmentality studies, the concept of "psychopolitics" offers a new and fruitful approach for research, implying also a dynamic concept of the subject. The empirical analysis provides new insights on the discussion on the issue of gender equity within the realm of gainful work.
[SECTION: Purpose] The fall of the Iron Curtain in 1989 initiated the most serious social re-engineering seen during the twentieth century. Countries that had been trying to build a sustainable socialist system abandoned the experiment. This posed a new problem: how to ensure and facilitate the transition towards a dem...
- The paper seeks to discuss the process of performance management and measurement system-building in the public sector in a transitional country, with particular reference to Serbia.
[SECTION: Method] The fall of the Iron Curtain in 1989 initiated the most serious social re-engineering seen during the twentieth century. Countries that had been trying to build a sustainable socialist system abandoned the experiment. This posed a new problem: how to ensure and facilitate the transition towards a demo...
- A short description of the general legal framework within which the local governments in Serbia operate is given, followed by a discussion of the usual, and to some extent well-known, problems of performance management system-building and implementation.
[SECTION: Findings] The fall of the Iron Curtain in 1989 initiated the most serious social re-engineering seen during the twentieth century. Countries that had been trying to build a sustainable socialist system abandoned the experiment. This posed a new problem: how to ensure and facilitate the transition towards a de...
- The detailed interviews with a number of mayors and senior local Civil Servants pointed out that a number of issues, believed to have been resolved in the Western countries, have emerged as being problematic in the policy implementation process in the region.
[SECTION: Value] The fall of the Iron Curtain in 1989 initiated the most serious social re-engineering seen during the twentieth century. Countries that had been trying to build a sustainable socialist system abandoned the experiment. This posed a new problem: how to ensure and facilitate the transition towards a democ...
- This paper not only analyses the stages in the system-building process, but also tries to explain why "measurement revolutions" may fail in a constantly changing transitional environment.
[SECTION: Purpose] The academic research reported here covered the period mid-2005 to mid-2007. The research addressed problematic issues affecting the development of a performance management framework in Stoke-on-Trent local strategic partnership (LSP). The author presents the research findings and refers to stakehold...
- The purpose of this paper is to cover problematic issues concerning context, culture, strategy and processes affecting the development of performance management in the City of Stoke-on-Trent local strategic partnership (LSP) between 2005 and 2007.
[SECTION: Method] The academic research reported here covered the period mid-2005 to mid-2007. The research addressed problematic issues affecting the development of a performance management framework in Stoke-on-Trent local strategic partnership (LSP). The author presents the research findings and refers to stakeholde...
- The author consulted LSP stakeholders and drew on selected literature on strategy and aspects of soft systems methodology (SSM).
[SECTION: Findings] The academic research reported here covered the period mid-2005 to mid-2007. The research addressed problematic issues affecting the development of a performance management framework in Stoke-on-Trent local strategic partnership (LSP). The author presents the research findings and refers to stakehol...
- The paper enables the appreciation of performance management as involving various strategic-related business processes. The development of such processes, in response to central government, represented a rationalising and corporate approach to management.
[SECTION: Value] The academic research reported here covered the period mid-2005 to mid-2007. The research addressed problematic issues affecting the development of a performance management framework in Stoke-on-Trent local strategic partnership (LSP). The author presents the research findings and refers to stakeholder...
- The paper draws upon different but complementary research approaches and provided an SSM-style conceptual model of a partnership and its focal management set within a complex context.
[SECTION: Purpose] This paper discusses the process used to standardize a workplace violence prevention program (WVPP) within a five-hospital healthcare system in Veterans Health Administration (VHA). Pursuant to The Joint Commission (TJC) guidelines, US Department of Labor Occupational Safety and Health Administration...
The purpose of this paper is to describe the process used to standardize a Workplace Violence Prevention Program (WVPP) within a five-hospital healthcare system in Veterans Health Administration (VHA).
[SECTION: Method] This paper discusses the process used to standardize a workplace violence prevention program (WVPP) within a five-hospital healthcare system in Veterans Health Administration (VHA). Pursuant to The Joint Commission (TJC) guidelines, US Department of Labor Occupational Safety and Health Administration ...
A description of the lean process improvement principles, used to bring the WVPP into compliance with Occupational Safety and Health Administration (OSHA) and other agencies through streamlining/standardizing processes.
[SECTION: Findings] This paper discusses the process used to standardize a workplace violence prevention program (WVPP) within a five-hospital healthcare system in Veterans Health Administration (VHA). Pursuant to The Joint Commission (TJC) guidelines, US Department of Labor Occupational Safety and Health Administratio...
There was significant standardization in both the threat assessment and education arms of the WVPP. Compliance with all major US Department of Labor OSHA requirements, as well as substantial time savings, were realized as part of this process improvement.
[SECTION: Value] This paper discusses the process used to standardize a workplace violence prevention program (WVPP) within a five-hospital healthcare system in Veterans Health Administration (VHA). Pursuant to The Joint Commission (TJC) guidelines, US Department of Labor Occupational Safety and Health Administration (...
VHA is leading the way in inter/multidisciplinary assessment and mitigation of workplace violence, however, there are significant competing demands on staff time. This first ever use of lean principles to streamline processes around workplace violence prevention freed up clinician time for care while improving internal...
[SECTION: Purpose] If a change in strategic direction mandates that an organization modify "the way we have always done it", a necessary concern becomes the individuals and teams who will, in effect, need to do it differently. A recent examination of strategy execution finds coordination to be one problem, with only 59...
Organizational leaders understandably seek to match their workforce to the organization's strategic focus. However, they may find their ability to do so thwarted by reluctance to retire, even by those financially able to do so, based on the stigma that retirement means "old" and "out to pasture." The purpose of this pa...
[SECTION: Method] If a change in strategic direction mandates that an organization modify "the way we have always done it", a necessary concern becomes the individuals and teams who will, in effect, need to do it differently. A recent examination of strategy execution finds coordination to be one problem, with only 59 ...
The authors interviewed 12 human resources executives across the USA concerning the challenge of reducing the stigma associated with retirement. The qualitative study involved conversations that focused on "what does your organization do?" rather than testing a specific hypothesis.
[SECTION: Findings] If a change in strategic direction mandates that an organization modify "the way we have always done it", a necessary concern becomes the individuals and teams who will, in effect, need to do it differently. A recent examination of strategy execution finds coordination to be one problem, with only 5...
Respondents talked about actions ranging from the image-related to the substantive, practiced in both for-profit and non-profit settings. Organizations can position retirement as a transition to something else, and therefore a career stage rather than its end.
[SECTION: Value] If a change in strategic direction mandates that an organization modify "the way we have always done it", a necessary concern becomes the individuals and teams who will, in effect, need to do it differently. A recent examination of strategy execution finds coordination to be one problem, with only 59 p...
Organizational leaders can communicate that retirement is not a career end but a stage of work-life that can pay off in increasing flexibility for employees as well as for the organization itself.
[SECTION: Purpose] Understanding the role of investor sentiment is not new to economics and finance literature. While the role of sentiment is well understood but its measurement and impact under complex, informationally asymmetric economic environments are not straightforward, as it can differ for different types of a...
In mainstream economics and finance literature, market sentiment is considered "irrational". This leads to significant challenges in capturing the effect of sentiment on economic relationships. Real estate is even more complex due to the fact that the sector exhibits several market inefficiencies. The purpose of this p...
[SECTION: Method] Understanding the role of investor sentiment is not new to economics and finance literature. While the role of sentiment is well understood but its measurement and impact under complex, informationally asymmetric economic environments are not straightforward, as it can differ for different types of ag...
The three indicators differ in their underlying source and method. The authors used orthogonalisation and principal component analysis for a macroeconomic sentiment indicator. Furthermore, online search volume data have been used to mirror the market sentiment for the London West End market. Finally, textual analysis b...
[SECTION: Findings] Understanding the role of investor sentiment is not new to economics and finance literature. While the role of sentiment is well understood but its measurement and impact under complex, informationally asymmetric economic environments are not straightforward, as it can differ for different types of ...
The results indicate considerable improvement in the authors' ability to capture the effect of sentiment. Furthermore, the consideration of a human factor leads to improvement in the basic yield model.
[SECTION: Value] Understanding the role of investor sentiment is not new to economics and finance literature. While the role of sentiment is well understood but its measurement and impact under complex, informationally asymmetric economic environments are not straightforward, as it can differ for different types of age...
The methods suggest that sentiment extracted from more forward-looking sources, such as online searches, could be a significant information gain for investors, lenders or other market participants. The additional information could be used to adjust their behaviour within the market.
[SECTION: Purpose] Healthcare facilities in the great majority of western countries have, over the past 30 years, been increasingly called upon to find solutions to new management challenges, particularly as regards increased performance expectations involving improved quality standards and cost reductions (Baker and D...
The purpose of this paper is to gain a better understanding of the difficulties encountered in the hybrid roles of physician-managers (P-Ms), examine the impact of organizational constraints on the role conflicts experienced by P-Ms and explore the different ways their two roles are integrated.
[SECTION: Method] Healthcare facilities in the great majority of western countries have, over the past 30 years, been increasingly called upon to find solutions to new management challenges, particularly as regards increased performance expectations involving improved quality standards and cost reductions (Baker and De...
A qualitative approach was adopted, using six focus groups made up of clinical co-managers, medical directors and P-Ms. In all, 43 different people were interviewed to obtain their perceptions of the day-to-day realities of the role of the P-M. The data collected were subsequently validated.
[SECTION: Findings] Healthcare facilities in the great majority of western countries have, over the past 30 years, been increasingly called upon to find solutions to new management challenges, particularly as regards increased performance expectations involving improved quality standards and cost reductions (Baker and ...
Although the expectations of the different groups involved regarding the role of P-Ms are well understood and shared, there are significant organizational constraints affecting what P-Ms are able to do in their day-to-day activities, and these constraints can result in role conflicts for the people involved. Such const...
[SECTION: Value] Healthcare facilities in the great majority of western countries have, over the past 30 years, been increasingly called upon to find solutions to new management challenges, particularly as regards increased performance expectations involving improved quality standards and cost reductions (Baker and Den...
The results afford a better understanding of how organizational constraints might be used as levers of organizational change to achieve a better hybridization of the dual roles of P-Ms.
[SECTION: Purpose] Adolescents' risk-taking behaviour is a major public health concern because it increases the risk of problems in their development. The stage of leaving junior secondary school has been considered a critical point because many changes in adolescents' social roles and lifestyles co-occur at this time ...
- The purpose of the paper is to show that a syndrome of problem behaviours, i.e. early substance abuse, school and family problems and sexual promiscuity impairs normal development in adolescence. This comparative study looked for differences in the problem behaviour profiles of 15-year-old adolescents in the Pitkaran...
[SECTION: Method] Adolescents' risk-taking behaviour is a major public health concern because it increases the risk of problems in their development. The stage of leaving junior secondary school has been considered a critical point because many changes in adolescents' social roles and lifestyles co-occur at this time (...
- Data from the Russian Pitkaranta Youth Study (n=385) and the Finnish North Karelia Youth Study (n=2098) were used. A K-means clustering algorithm was used to identify homogenous groups of adolescents based on variation in selected health behaviour variables.
[SECTION: Findings] Adolescents' risk-taking behaviour is a major public health concern because it increases the risk of problems in their development. The stage of leaving junior secondary school has been considered a critical point because many changes in adolescents' social roles and lifestyles co-occur at this time...
- The paper finds that four different profiles including the variables of current smoking, first smoking experiments, first drinking experiments, experiences of drunkenness and sexual experiences were identified. The identified profiles, titled "Non- or late experimenters", "Middle experimenters", "Early experimenters"...
[SECTION: Value] Adolescents' risk-taking behaviour is a major public health concern because it increases the risk of problems in their development. The stage of leaving junior secondary school has been considered a critical point because many changes in adolescents' social roles and lifestyles co-occur at this time (B...
- The paper shows that there is a need to develop and implement tailored and coordinated health promotion programs for specific target groups of adolescents. Obviously, adolescents with a high level of risk-taking behaviours would benefit from programs that acknowledge their cultural expectations in their everyday life...
[SECTION: Purpose] Our daily experience shows that the wellbeing of individuals depends on whether their desires are satisfied or not. Satisfaction is often in degrees and so is the frustration that results from not getting desires satisfied. People will be unhappy[1]. In many cases, an individual's frustration is due ...
The purpose of this paper is to propose a model that relates the desire for justice with welfare.
[SECTION: Method] Our daily experience shows that the wellbeing of individuals depends on whether their desires are satisfied or not. Satisfaction is often in degrees and so is the frustration that results from not getting desires satisfied. People will be unhappy[1]. In many cases, an individual's frustration is due t...
The point of departure, elaborated in the first part of the paper, is the observation that we have no sense-organs for experiencing welfare and the experiences of happiness being, in general, transient if they emerge at all. Desires drive our behavior and motivate our decisions. The author will analyze conditions so th...
[SECTION: Findings] Our daily experience shows that the wellbeing of individuals depends on whether their desires are satisfied or not. Satisfaction is often in degrees and so is the frustration that results from not getting desires satisfied. People will be unhappy[1]. In many cases, an individual's frustration is due...
In special cases, desires are well ordered and can be represented by preference orderings, ready for deriving "rational choices." However, desires may be circular. Then, of course, the satisfaction of a particular desire will never trigger happiness because there is always a "higher valued" (or "more prominent") desire...
[SECTION: Value] Our daily experience shows that the wellbeing of individuals depends on whether their desires are satisfied or not. Satisfaction is often in degrees and so is the frustration that results from not getting desires satisfied. People will be unhappy[1]. In many cases, an individual's frustration is due to...
This issue will be elaborated in the second part of the paper using a formal model, borrowed from Fehr and Schmidt (1999), in order to illustrate the underlying reasoning.
[SECTION: Purpose] China is the largest B2C e-commerce market in the world, valued at over EUR1,000bn in 2018 and with a market share of almost 40 per cent of global e-commerce (Lee, 2017). Since 2013, it has been attracting numerous foreign companies to set up their online business, mainly facilitated by large players...
The purpose of this paper is to support companies' risk-informed selection of a logistics solution to operate in China via cross-border e-commerce (CBEC).
[SECTION: Method] China is the largest B2C e-commerce market in the world, valued at over EUR1,000bn in 2018 and with a market share of almost 40 per cent of global e-commerce (Lee, 2017). Since 2013, it has been attracting numerous foreign companies to set up their online business, mainly facilitated by large players ...
Decision theory is applied to the recent field of CBEC. This theoretic setup involves a decision maker who must choose among a set of alternatives, whose consequences depend on uncertain factors (Savage, 1954). The study develops an activity-based model to calculate logistics costs in a deterministic setting. Simulatio...
[SECTION: Findings] China is the largest B2C e-commerce market in the world, valued at over EUR1,000bn in 2018 and with a market share of almost 40 per cent of global e-commerce (Lee, 2017). Since 2013, it has been attracting numerous foreign companies to set up their online business, mainly facilitated by large player...
There are four main solutions to enter China, determined by the adopted international transport mean and the presence of a local warehouse. The most important risk factors affecting the choice of the logistics solution are change of CBEC regulation, product value, expected service level and demand level.
[SECTION: Value] China is the largest B2C e-commerce market in the world, valued at over EUR1,000bn in 2018 and with a market share of almost 40 per cent of global e-commerce (Lee, 2017). Since 2013, it has been attracting numerous foreign companies to set up their online business, mainly facilitated by large players s...
From a theoretical perspective, this study improves CBEC literature, so far characterised by descriptive papers, often lacking industry focus or empirical exploration. It also provides new application opportunities for decision theory, whereas previous contributions have proposed different theoretical approaches, such ...
[SECTION: Purpose] As is well known and established, public service provision in the UK is experiencing continued change and uncertainty. The major reduction in government income/grants has generated a search for new ways of working, and this has lead to efforts to change or overhaul ownership, governance, managerial, ...
- Given a number of recent and ongoing changes to the role and responsibilities of executive and non-executive board members of UK social housing organisations, the paper aims to offer a literature review which explores the development provision for board members within such organisations. The paper's key question is: ...
[SECTION: Method] As is well known and established, public service provision in the UK is experiencing continued change and uncertainty. The major reduction in government income/grants has generated a search for new ways of working, and this has lead to efforts to change or overhaul ownership, governance, managerial, l...
- A systematic literature review was undertaken, based on the main business and management databases. This was followed by a thematic analysis to uncover what we know about executive and non-executive board member training and development within the public and voluntary sectors, in particular within UK social housing o...
[SECTION: Findings] As is well known and established, public service provision in the UK is experiencing continued change and uncertainty. The major reduction in government income/grants has generated a search for new ways of working, and this has lead to efforts to change or overhaul ownership, governance, managerial,...
- Despite the increasingly important role of boards in the not-for-profit sector, only a limited number of publications focusing on human resource development (HRD) issues were found. The literature did provide some insight into the HRD experiences of executive and non-executive board members. The majority of papers ce...
[SECTION: Value] As is well known and established, public service provision in the UK is experiencing continued change and uncertainty. The major reduction in government income/grants has generated a search for new ways of working, and this has lead to efforts to change or overhaul ownership, governance, managerial, le...
- Given the limited extent of research to date into executive and non-executive board development in social housing organisations, it follows that there is limited knowledge of what is - or is not - happening in practice. This highlights the need for more empirical research, on the basis of which it should be possible ...
[SECTION: Purpose] For more than a half century, studies of country-of-origin effects have found that a product or brand's country of origin has tremendous influence on consumers' product evaluations, purchase intentions and consumer choice (Dichter, 1962; Schooler, 1965; Han and Terpstra, 1988; Verlegh and Steenkamp, ...
Country of origin has profound effects on consumer behavior; yet few studies have examined an antecedent of these effects: why some countries enjoy a positive image while others suffer a negative one. Developing an institutional theory of country image, the authors argue that weak legal institutions at the country leve...
[SECTION: Method] For more than a half century, studies of country-of-origin effects have found that a product or brand's country of origin has tremendous influence on consumers' product evaluations, purchase intentions and consumer choice (Dichter, 1962; Schooler, 1965; Han and Terpstra, 1988; Verlegh and Steenkamp, 1...
This study measures country image for products and brands using the number of valuable brands (i.e. brands included in the top 500 brands from 2008 to 2016) in a particular home country. Data concerning the rule of law in each country come from the World Bank, and data on the efficiency of countries' judicial systems c...
[SECTION: Findings] For more than a half century, studies of country-of-origin effects have found that a product or brand's country of origin has tremendous influence on consumers' product evaluations, purchase intentions and consumer choice (Dichter, 1962; Schooler, 1965; Han and Terpstra, 1988; Verlegh and Steenkamp,...
Supporting the institutional theory of country image, both the rule of law and efficiency of the judicial systems show positive and significant effects on country image, even when economy size (GDP), degree of economic development (GDP per capita), level of technology and skill (patents) and culture are controlled.
[SECTION: Value] For more than a half century, studies of country-of-origin effects have found that a product or brand's country of origin has tremendous influence on consumers' product evaluations, purchase intentions and consumer choice (Dichter, 1962; Schooler, 1965; Han and Terpstra, 1988; Verlegh and Steenkamp, 19...
To improve their country's image and the brand value of local firms, policymakers should strive to strengthen legal institutions aimed at punishing firm opportunistic behavior in their countries.
[SECTION: Purpose] The Canadian nursing workforce is ageing rapidly. The average age of registered nurses (RNs) is 45.4 years, with 40 per cent of RNs aged 50 and over (Canadian Institute for Health Information (CIHI), 2012). Other countries are experiencing a similar trend. For example, in the USA the median age of RN...
The purpose of this paper is to propose and test a model of the underlying mechanisms linking perceived availability of human resource (HR) practices relevant to older nurses and older nurses' intentions to stay with their hospitals.
[SECTION: Method] The Canadian nursing workforce is ageing rapidly. The average age of registered nurses (RNs) is 45.4 years, with 40 per cent of RNs aged 50 and over (Canadian Institute for Health Information (CIHI), 2012). Other countries are experiencing a similar trend. For example, in the USA the median age of RNs...
Quantitative data were collected from randomly selected older registered nurses (N=660) engaged in direct patient care in hospitals in Canada. Structural equation modelling was used to test the hypothesized model.
[SECTION: Findings] The Canadian nursing workforce is ageing rapidly. The average age of registered nurses (RNs) is 45.4 years, with 40 per cent of RNs aged 50 and over (Canadian Institute for Health Information (CIHI), 2012). Other countries are experiencing a similar trend. For example, in the USA the median age of R...
The relationship between perceptions of HR practices (performance evaluation, recognition/respect) and intentions to stay was mediated by the perceived fairness with which nurse managers managed these HR practices and nurse manager satisfaction. When nurse managers were perceived to administer the HR practices fairly (...
[SECTION: Value] The Canadian nursing workforce is ageing rapidly. The average age of registered nurses (RNs) is 45.4 years, with 40 per cent of RNs aged 50 and over (Canadian Institute for Health Information (CIHI), 2012). Other countries are experiencing a similar trend. For example, in the USA the median age of RNs ...
The cross-sectional research design does not allow determination of causality.
[SECTION: Purpose] Since its origins in the nineteenth century and its full development during the twentieth century, one of the key concerns of urban planning has been to foresee the future and limit uncertainty. In fact, one of the core objectives of a city plan is to take decisions in the present time in order to co...
- This article aims to show the opportunity and benefits of linking territorial foresight tools to urban planning procedures. Additionally, it suggests ways to reinforce the scenario design method with more in-depth analysis, without losing its qualitative nature and communication advantages.
[SECTION: Method] Since its origins in the nineteenth century and its full development during the twentieth century, one of the key concerns of urban planning has been to foresee the future and limit uncertainty. In fact, one of the core objectives of a city plan is to take decisions in the present time in order to cor...
- These assumptions are tested in a scenario design exercise that explores the future evolution of the sustainable development paradigm and its implications in the Spanish urban development model.
[SECTION: Findings] Since its origins in the nineteenth century and its full development during the twentieth century, one of the key concerns of urban planning has been to foresee the future and limit uncertainty. In fact, one of the core objectives of a city plan is to take decisions in the present time in order to c...
- Major findings are obtained on the feasibility of a systematic approach that provides anticipatory intelligence about future disruptive events that may affect the natural environment and the socioeconomic fabric of a given territory. In addition, the study confirms that foresight offers interesting opportunities for ...
[SECTION: Value] Since its origins in the nineteenth century and its full development during the twentieth century, one of the key concerns of urban planning has been to foresee the future and limit uncertainty. In fact, one of the core objectives of a city plan is to take decisions in the present time in order to corr...
- In order to boost the perception of scenario design as an added value instrument for urban planners, three sets of implications - functional, parametric and spatial - are displayed to provide substantial information for policy makers.