text
stringlengths 13
409
| inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
Am I going to be charged for topping up by transfer?
|
{
"text": "Am I going to be charged for topping up by transfer?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9928178787231445
},
{
"label": "POSITIVE",
"score": 0.007182170636951923
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 56
}
|
Default
| null | null |
Card payment was declined, do you know why?
|
{
"text": "Card payment was declined, do you know why?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9982839226722717
},
{
"label": "POSITIVE",
"score": 0.001716000959277153
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 25
}
|
Default
| null | null |
Could you assist me in finding my lost card?
|
{
"text": "Could you assist me in finding my lost card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986515641212463
},
{
"label": "POSITIVE",
"score": 0.0013484199298545718
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 41
}
|
Default
| null | null |
I tried to used my card in a shop and the transaction was declined.
|
{
"text": "I tried to used my card in a shop and the transaction was declined."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994664788246155
},
{
"label": "POSITIVE",
"score": 0.0005335715832188725
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 25
}
|
Default
| null | null |
How do I add the card I just received to show up in the app?
|
{
"text": "How do I add the card I just received to show up in the app?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9974997639656067
},
{
"label": "POSITIVE",
"score": 0.0025001871399581432
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 13
}
|
Default
| null | null |
Has my account been frozen? I tried to use my card but the ATM would not dispense cash.
|
{
"text": "Has my account been frozen? I tried to use my card but the ATM would not dispense cash."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9972063899040222
},
{
"label": "POSITIVE",
"score": 0.0027935781981796026
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 26
}
|
Default
| null | null |
I asked for a certain amount of money from the ATM, but it gave me a different amount. Less than what I asked for.
|
{
"text": "I asked for a certain amount of money from the ATM, but it gave me a different amount. Less than what I asked for."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9984256029129028
},
{
"label": "POSITIVE",
"score": 0.0015744608826935291
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 75
}
|
Default
| null | null |
The rate applied to my purchase in a foreign currency was wrong.
|
{
"text": "The rate applied to my purchase in a foreign currency was wrong."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996912479400635
},
{
"label": "POSITIVE",
"score": 0.00030881614657118917
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 17
}
|
Default
| null | null |
I do not know why I was charged for the $1 transaction.
|
{
"text": "I do not know why I was charged for the $1 transaction."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990350008010864
},
{
"label": "POSITIVE",
"score": 0.000964965729508549
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 34
}
|
Default
| null | null |
How long will my transfer be pending for?
|
{
"text": "How long will my transfer be pending for?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9976769089698792
},
{
"label": "POSITIVE",
"score": 0.0023230616934597492
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 48
}
|
Default
| null | null |
I'm looking in the App and can't find my PIN, where should I look?
|
{
"text": "I'm looking in the App and can't find my PIN, where should I look?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996374845504761
},
{
"label": "POSITIVE",
"score": 0.00036245942465029657
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 38
}
|
Default
| null | null |
I want to get a Visa and Mastercard, is it possible to get both from you?
|
{
"text": "I want to get a Visa and Mastercard, is it possible to get both from you?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9933457374572754
},
{
"label": "POSITIVE",
"score": 0.006654293742030859
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 73
}
|
Default
| null | null |
Would you give me a mastercard and visa?
|
{
"text": "Would you give me a mastercard and visa?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9942637085914612
},
{
"label": "POSITIVE",
"score": 0.005736278370022774
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 73
}
|
Default
| null | null |
I ordered online weeks ago and I never received my package in the mail and I don't want to wait any more. So if I could get my money back now that would be great.
|
{
"text": "I ordered online weeks ago and I never received my package in the mail and I don't want to wait any more. So if I could get my money back now that would be great."
}
|
[
{
"label": "NEGATIVE",
"score": 0.8222347497940063
},
{
"label": "POSITIVE",
"score": 0.17776528000831604
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 52
}
|
Default
| null | null |
Is a physical card also available
|
{
"text": "Is a physical card also available"
}
|
[
{
"label": "NEGATIVE",
"score": 0.015435810200870037
},
{
"label": "POSITIVE",
"score": 0.9845641851425171
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 43
}
|
Default
| null | null |
The app says I made a cash withdrawal that I didn't make
|
{
"text": "The app says I made a cash withdrawal that I didn't make"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9964643716812134
},
{
"label": "POSITIVE",
"score": 0.0035355533473193645
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 20
}
|
Default
| null | null |
I've made a transfer, how long until the money reaches my account?
|
{
"text": "I've made a transfer, how long until the money reaches my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989935755729675
},
{
"label": "POSITIVE",
"score": 0.0010064749512821436
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 67
}
|
Default
| null | null |
How long does it take for cards to be delivered after ordering them?
|
{
"text": "How long does it take for cards to be delivered after ordering them?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992344379425049
},
{
"label": "POSITIVE",
"score": 0.0007656162488274276
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 12
}
|
Default
| null | null |
how soon will my card arrive?
|
{
"text": "how soon will my card arrive?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9955005049705505
},
{
"label": "POSITIVE",
"score": 0.004499441012740135
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 12
}
|
Default
| null | null |
My recipient hasn't received the money
|
{
"text": "My recipient hasn't received the money"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989572763442993
},
{
"label": "POSITIVE",
"score": 0.0010426669614389539
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 66
}
|
Default
| null | null |
For some reason my card payment hasn't worked. what can I do to look into that?
|
{
"text": "For some reason my card payment hasn't worked. what can I do to look into that?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989521503448486
},
{
"label": "POSITIVE",
"score": 0.0010478277690708637
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 25
}
|
Default
| null | null |
How do I exchange currencies with this
|
{
"text": "How do I exchange currencies with this"
}
|
[
{
"label": "NEGATIVE",
"score": 0.3672989308834076
},
{
"label": "POSITIVE",
"score": 0.6327010989189148
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 33
}
|
Default
| null | null |
Where should I look for my PIN number at?
|
{
"text": "Where should I look for my PIN number at?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993923902511597
},
{
"label": "POSITIVE",
"score": 0.0006075603305362165
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 38
}
|
Default
| null | null |
Why did my payment get declined?
|
{
"text": "Why did my payment get declined?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987770915031433
},
{
"label": "POSITIVE",
"score": 0.0012229145504534245
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 27
}
|
Default
| null | null |
i do not know what this charge is for
|
{
"text": "i do not know what this charge is for"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991520643234253
},
{
"label": "POSITIVE",
"score": 0.0008479692623950541
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 28
}
|
Default
| null | null |
When will it get delivered?
|
{
"text": "When will it get delivered?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9981631636619568
},
{
"label": "POSITIVE",
"score": 0.0018368336604908109
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 12
}
|
Default
| null | null |
I desperately need to transfer something from China, Please give me the wait time.
|
{
"text": "I desperately need to transfer something from China, Please give me the wait time."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990768432617188
},
{
"label": "POSITIVE",
"score": 0.000923174899071455
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 67
}
|
Default
| null | null |
When I was transferring money I was charged extra why?
|
{
"text": "When I was transferring money I was charged extra why?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991820454597473
},
{
"label": "POSITIVE",
"score": 0.0008179991273209453
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 64
}
|
Default
| null | null |
what is going on with my cash withdrawal? the exchange rate is wrong
|
{
"text": "what is going on with my cash withdrawal? the exchange rate is wrong"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997711777687073
},
{
"label": "POSITIVE",
"score": 0.00022887955128680915
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 76
}
|
Default
| null | null |
Do you accept all cards and currencies?
|
{
"text": "Do you accept all cards and currencies?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.8817285895347595
},
{
"label": "POSITIVE",
"score": 0.1182713657617569
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 54
}
|
Default
| null | null |
I transferred money to another country several days ago, but my transaction is still pending. i have checked that the accounts are keyed in correctly. what sees to be the problem?
|
{
"text": "I transferred money to another country several days ago, but my transaction is still pending. i have checked that the accounts are keyed in correctly. what sees to be the problem?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9925332069396973
},
{
"label": "POSITIVE",
"score": 0.007466825656592846
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 48
}
|
Default
| null | null |
I need to have an item refunded.
|
{
"text": "I need to have an item refunded."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994664788246155
},
{
"label": "POSITIVE",
"score": 0.000533499289304018
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 52
}
|
Default
| null | null |
Tell me about verifying top-up
|
{
"text": "Tell me about verifying top-up"
}
|
[
{
"label": "NEGATIVE",
"score": 0.21439050137996674
},
{
"label": "POSITIVE",
"score": 0.7856095433235168
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 71
}
|
Default
| null | null |
Please explain the exchange rates.
|
{
"text": "Please explain the exchange rates."
}
|
[
{
"label": "NEGATIVE",
"score": 0.5640852451324463
},
{
"label": "POSITIVE",
"score": 0.4359147250652313
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 32
}
|
Default
| null | null |
Why is my cash withdrawal still showing as pending?
|
{
"text": "Why is my cash withdrawal still showing as pending?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991567134857178
},
{
"label": "POSITIVE",
"score": 0.0008432901231572032
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 46
}
|
Default
| null | null |
I use my card internationally to manage payments and I just noticed that you are adding additional fees. Why? I am a good customer and this has me thinking about leaving.
|
{
"text": "I use my card internationally to manage payments and I just noticed that you are adding additional fees. Why? I am a good customer and this has me thinking about leaving."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9909356236457825
},
{
"label": "POSITIVE",
"score": 0.009064330719411373
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 64
}
|
Default
| null | null |
What do I need to do to correct this failed transfer?
|
{
"text": "What do I need to do to correct this failed transfer?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999723494052887
},
{
"label": "POSITIVE",
"score": 0.00027648088871501386
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 35
}
|
Default
| null | null |
Is there a specific source that the exchange rate for the transfer I'm planning on making is pulled from?
|
{
"text": "Is there a specific source that the exchange rate for the transfer I'm planning on making is pulled from?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996680021286011
},
{
"label": "POSITIVE",
"score": 0.0003320460382383317
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 32
}
|
Default
| null | null |
What are the top up fees for using an European bank card?
|
{
"text": "What are the top up fees for using an European bank card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.99623703956604
},
{
"label": "POSITIVE",
"score": 0.003762989304959774
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 57
}
|
Default
| null | null |
I would like to better understand why my pass-code is not working.
|
{
"text": "I would like to better understand why my pass-code is not working."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997547268867493
},
{
"label": "POSITIVE",
"score": 0.0002452600165270269
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 44
}
|
Default
| null | null |
I don't think the charges made when I had currency exchanged are right.
|
{
"text": "I don't think the charges made when I had currency exchanged are right."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9971381425857544
},
{
"label": "POSITIVE",
"score": 0.0028618494980037212
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 17
}
|
Default
| null | null |
I keep checking my statements but no progress.I requested a refund but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me
|
{
"text": "I keep checking my statements but no progress.I requested a refund but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997395873069763
},
{
"label": "POSITIVE",
"score": 0.00026039910153485835
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 51
}
|
Default
| null | null |
How can get a Visa card?
|
{
"text": "How can get a Visa card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9970666766166687
},
{
"label": "POSITIVE",
"score": 0.00293329288251698
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 73
}
|
Default
| null | null |
Why can't the recepient of my money transaction see it?
|
{
"text": "Why can't the recepient of my money transaction see it?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9963629841804504
},
{
"label": "POSITIVE",
"score": 0.003636979963630438
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 66
}
|
Default
| null | null |
What reasons would a topup fail?
|
{
"text": "What reasons would a topup fail?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997273087501526
},
{
"label": "POSITIVE",
"score": 0.00027273205341771245
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 59
}
|
Default
| null | null |
What is the max I can top up?
|
{
"text": "What is the max I can top up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.0024748893920332193
},
{
"label": "POSITIVE",
"score": 0.997525155544281
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 60
}
|
Default
| null | null |
I want to take some funds from my other bank account and add them to this one.
|
{
"text": "I want to take some funds from my other bank account and add them to this one."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986557960510254
},
{
"label": "POSITIVE",
"score": 0.0013441931223496795
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 65
}
|
Default
| null | null |
I noticed that there is a withdrawal in the app that is not mine.
|
{
"text": "I noticed that there is a withdrawal in the app that is not mine."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994804263114929
},
{
"label": "POSITIVE",
"score": 0.0005195523845031857
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 20
}
|
Default
| null | null |
My card wont work at an ATM
|
{
"text": "My card wont work at an ATM"
}
|
[
{
"label": "NEGATIVE",
"score": 0.006663680076599121
},
{
"label": "POSITIVE",
"score": 0.9933363199234009
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 26
}
|
Default
| null | null |
What flat currencies do you support for holding and exchange?
|
{
"text": "What flat currencies do you support for holding and exchange?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996154308319092
},
{
"label": "POSITIVE",
"score": 0.0003845143364742398
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 36
}
|
Default
| null | null |
I still don't have a refund.
|
{
"text": "I still don't have a refund."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995341300964355
},
{
"label": "POSITIVE",
"score": 0.00046587982797063887
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 51
}
|
Default
| null | null |
my card was refused, why?
|
{
"text": "my card was refused, why?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9979762434959412
},
{
"label": "POSITIVE",
"score": 0.0020237735006958246
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 25
}
|
Default
| null | null |
Why would the app revert my payment?
|
{
"text": "Why would the app revert my payment?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998609185218811
},
{
"label": "POSITIVE",
"score": 0.0013907711254432797
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 53
}
|
Default
| null | null |
My card was charged more than expected.
|
{
"text": "My card was charged more than expected."
}
|
[
{
"label": "NEGATIVE",
"score": 0.1582610011100769
},
{
"label": "POSITIVE",
"score": 0.8417390584945679
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 15
}
|
Default
| null | null |
What reasons could cause my top up to be reverted
|
{
"text": "What reasons could cause my top up to be reverted"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987407326698303
},
{
"label": "POSITIVE",
"score": 0.0012592767598107457
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 61
}
|
Default
| null | null |
I would like to exchange currencies on the app. How do I do this?
|
{
"text": "I would like to exchange currencies on the app. How do I do this?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9954978227615356
},
{
"label": "POSITIVE",
"score": 0.004502190742641687
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 33
}
|
Default
| null | null |
Is there a fee to add money to an international card?
|
{
"text": "Is there a fee to add money to an international card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9984846711158752
},
{
"label": "POSITIVE",
"score": 0.0015153881395235658
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 57
}
|
Default
| null | null |
The currency exchange for my purchase in foreign currency is incorrect.
|
{
"text": "The currency exchange for my purchase in foreign currency is incorrect."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997056126594543
},
{
"label": "POSITIVE",
"score": 0.0002943388244602829
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 17
}
|
Default
| null | null |
Which countries do you work with?
|
{
"text": "Which countries do you work with?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9447253942489624
},
{
"label": "POSITIVE",
"score": 0.055274609476327896
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 24
}
|
Default
| null | null |
I was declined a transfer
|
{
"text": "I was declined a transfer"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9958689212799072
},
{
"label": "POSITIVE",
"score": 0.004131104797124863
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 27
}
|
Default
| null | null |
What is the reason that my top-up is still pending?
|
{
"text": "What is the reason that my top-up is still pending?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9979532957077026
},
{
"label": "POSITIVE",
"score": 0.002046665409579873
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 47
}
|
Default
| null | null |
I tried to use the ATM today but it would not accept my card.
|
{
"text": "I tried to use the ATM today but it would not accept my card."
}
|
[
{
"label": "NEGATIVE",
"score": 0.999561607837677
},
{
"label": "POSITIVE",
"score": 0.0004384318017400801
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 26
}
|
Default
| null | null |
I was charged and shouldn't have been charged when using my card!
|
{
"text": "I was charged and shouldn't have been charged when using my card!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9933807849884033
},
{
"label": "POSITIVE",
"score": 0.006619216874241829
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 15
}
|
Default
| null | null |
exchanging currencies costs what?
|
{
"text": "exchanging currencies costs what?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9948288798332214
},
{
"label": "POSITIVE",
"score": 0.005171135067939758
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 31
}
|
Default
| null | null |
What's the fee for exchange of foreign currencies?
|
{
"text": "What's the fee for exchange of foreign currencies?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9962473511695862
},
{
"label": "POSITIVE",
"score": 0.0037525941152125597
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 31
}
|
Default
| null | null |
looking back on my transactions from a couple of months ago I have noticed a charge that is fairly large that I'm certain was not completed by me. I know it has been a while but can I please dispute this charge?
|
{
"text": "looking back on my transactions from a couple of months ago I have noticed a charge that is fairly large that I'm certain was not completed by me. I know it has been a while but can I please dispute this charge?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992595314979553
},
{
"label": "POSITIVE",
"score": 0.000740427989512682
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 28
}
|
Default
| null | null |
How do I know where the funds come from?
|
{
"text": "How do I know where the funds come from?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992907047271729
},
{
"label": "POSITIVE",
"score": 0.0007092234445735812
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 70
}
|
Default
| null | null |
Are you going to charge me to top up my card?
|
{
"text": "Are you going to charge me to top up my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.5216281414031982
},
{
"label": "POSITIVE",
"score": 0.47837188839912415
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 57
}
|
Default
| null | null |
When I topped up the app has seemed to reverted it.
|
{
"text": "When I topped up the app has seemed to reverted it."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9224731922149658
},
{
"label": "POSITIVE",
"score": 0.07752672582864761
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 61
}
|
Default
| null | null |
What is this cash withdrawal on my statement?
|
{
"text": "What is this cash withdrawal on my statement?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990907907485962
},
{
"label": "POSITIVE",
"score": 0.0009092231630347669
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 20
}
|
Default
| null | null |
What do you need my identity details for?
|
{
"text": "What do you need my identity details for?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9977732300758362
},
{
"label": "POSITIVE",
"score": 0.0022267501335591078
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 74
}
|
Default
| null | null |
My card couldn't pay in a shop.
|
{
"text": "My card couldn't pay in a shop."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988272786140442
},
{
"label": "POSITIVE",
"score": 0.0011727571254596114
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 25
}
|
Default
| null | null |
Can I check my recent refund in my statement?
|
{
"text": "Can I check my recent refund in my statement?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9968061447143555
},
{
"label": "POSITIVE",
"score": 0.003193893237039447
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 51
}
|
Default
| null | null |
There is a direct debit payment that I did not make.
|
{
"text": "There is a direct debit payment that I did not make."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9791892766952515
},
{
"label": "POSITIVE",
"score": 0.020810658112168312
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 28
}
|
Default
| null | null |
How long does a transfer from the US take?
|
{
"text": "How long does a transfer from the US take?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9978625178337097
},
{
"label": "POSITIVE",
"score": 0.0021374595817178488
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 67
}
|
Default
| null | null |
My top up isn't in my wallet.
|
{
"text": "My top up isn't in my wallet."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991324543952942
},
{
"label": "POSITIVE",
"score": 0.0008675646386109293
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 62
}
|
Default
| null | null |
How long will an urgent transfer from China take?
|
{
"text": "How long will an urgent transfer from China take?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9970600008964539
},
{
"label": "POSITIVE",
"score": 0.002940013073384762
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 67
}
|
Default
| null | null |
How can I change my account details?
|
{
"text": "How can I change my account details?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999563992023468
},
{
"label": "POSITIVE",
"score": 0.00043602794175967574
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 30
}
|
Default
| null | null |
After my checque or cash deposit, my balance didn't update.
|
{
"text": "After my checque or cash deposit, my balance didn't update."
}
|
[
{
"label": "NEGATIVE",
"score": 0.998416543006897
},
{
"label": "POSITIVE",
"score": 0.0015834181103855371
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 6
}
|
Default
| null | null |
What is the charge for exchanging currency?
|
{
"text": "What is the charge for exchanging currency?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9957743287086487
},
{
"label": "POSITIVE",
"score": 0.0042257169261574745
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 31
}
|
Default
| null | null |
Would I be able to open an account for my daughter?
|
{
"text": "Would I be able to open an account for my daughter?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992809891700745
},
{
"label": "POSITIVE",
"score": 0.0007190486649051309
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 1
}
|
Default
| null | null |
Do you limit my top-ups?
|
{
"text": "Do you limit my top-ups?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9894940257072449
},
{
"label": "POSITIVE",
"score": 0.01050589606165886
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 60
}
|
Default
| null | null |
I can't figure out why a transfer is still pending?
|
{
"text": "I can't figure out why a transfer is still pending?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992181062698364
},
{
"label": "POSITIVE",
"score": 0.0007818617159500718
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 48
}
|
Default
| null | null |
Why am I being charged to withdrawal money?
|
{
"text": "Why am I being charged to withdrawal money?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9981202483177185
},
{
"label": "POSITIVE",
"score": 0.0018797230441123247
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 19
}
|
Default
| null | null |
There is a payment that has not processed.
|
{
"text": "There is a payment that has not processed."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9975398778915405
},
{
"label": "POSITIVE",
"score": 0.0024601267650723457
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 45
}
|
Default
| null | null |
I'm panicking! I lost my card! Help!
|
{
"text": "I'm panicking! I lost my card! Help!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996768236160278
},
{
"label": "POSITIVE",
"score": 0.0003232188755646348
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 41
}
|
Default
| null | null |
What's a verification code?
|
{
"text": "What's a verification code?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9962058067321777
},
{
"label": "POSITIVE",
"score": 0.003794196294620633
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 71
}
|
Default
| null | null |
I thought transfers were free, why was I charged?
|
{
"text": "I thought transfers were free, why was I charged?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9981291890144348
},
{
"label": "POSITIVE",
"score": 0.0018708587158471346
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 64
}
|
Default
| null | null |
Are you able to make exchanges to EUR?
|
{
"text": "Are you able to make exchanges to EUR?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.061206649988889694
},
{
"label": "POSITIVE",
"score": 0.9387933611869812
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 36
}
|
Default
| null | null |
My account transfer was blocked.
|
{
"text": "My account transfer was blocked."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996551275253296
},
{
"label": "POSITIVE",
"score": 0.0003449140058364719
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 7
}
|
Default
| null | null |
Can I have money transferred into my account at different intervals along my trip?
|
{
"text": "Can I have money transferred into my account at different intervals along my trip?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990925788879395
},
{
"label": "POSITIVE",
"score": 0.0009074278059415519
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 4
}
|
Default
| null | null |
What should I do if someone else used my card?
|
{
"text": "What should I do if someone else used my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999624490737915
},
{
"label": "POSITIVE",
"score": 0.0003754629287868738
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 22
}
|
Default
| null | null |
Why can't I buy cryptocurrency on the app?
|
{
"text": "Why can't I buy cryptocurrency on the app?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992954730987549
},
{
"label": "POSITIVE",
"score": 0.0007044972735457122
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 7
}
|
Default
| null | null |
How much does each transfer cost?
|
{
"text": "How much does each transfer cost?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9981988072395325
},
{
"label": "POSITIVE",
"score": 0.0018012725049629807
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 56
}
|
Default
| null | null |
What fees are charged when I top up
|
{
"text": "What fees are charged when I top up"
}
|
[
{
"label": "NEGATIVE",
"score": 0.11107110977172852
},
{
"label": "POSITIVE",
"score": 0.8889289498329163
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 57
}
|
Default
| null | null |
Help, I don't know what the PIN is to my card?
|
{
"text": "Help, I don't know what the PIN is to my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994401335716248
},
{
"label": "POSITIVE",
"score": 0.0005598915740847588
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 38
}
|
Default
| null | null |
I didn't receive the correct amount of cash
|
{
"text": "I didn't receive the correct amount of cash"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997351765632629
},
{
"label": "POSITIVE",
"score": 0.00026486540446057916
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 75
}
|
Default
| null | null |
Are their certain cash machines where I can change my pin?
|
{
"text": "Are their certain cash machines where I can change my pin?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993233680725098
},
{
"label": "POSITIVE",
"score": 0.0006766110309399664
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 21
}
|
Default
| null | null |
with what can I verify my identity?
|
{
"text": "with what can I verify my identity?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998793363571167
},
{
"label": "POSITIVE",
"score": 0.0012066155904904008
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 69
}
|
Default
| null | null |
Can I have a duplicate second card?
|
{
"text": "Can I have a duplicate second card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994988441467285
},
{
"label": "POSITIVE",
"score": 0.0005011630710214376
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 39
}
|
Default
| null | null |
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