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13
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1 value
annotation
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annotation_agent
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bool
1 class
explanation
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metadata
dict
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stringclasses
1 value
event_timestamp
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metrics
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Am I going to be charged for topping up by transfer?
{ "text": "Am I going to be charged for topping up by transfer?" }
[ { "label": "NEGATIVE", "score": 0.9928178787231445 }, { "label": "POSITIVE", "score": 0.007182170636951923 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
Card payment was declined, do you know why?
{ "text": "Card payment was declined, do you know why?" }
[ { "label": "NEGATIVE", "score": 0.9982839226722717 }, { "label": "POSITIVE", "score": 0.001716000959277153 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
Could you assist me in finding my lost card?
{ "text": "Could you assist me in finding my lost card?" }
[ { "label": "NEGATIVE", "score": 0.9986515641212463 }, { "label": "POSITIVE", "score": 0.0013484199298545718 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
I tried to used my card in a shop and the transaction was declined.
{ "text": "I tried to used my card in a shop and the transaction was declined." }
[ { "label": "NEGATIVE", "score": 0.9994664788246155 }, { "label": "POSITIVE", "score": 0.0005335715832188725 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
How do I add the card I just received to show up in the app?
{ "text": "How do I add the card I just received to show up in the app?" }
[ { "label": "NEGATIVE", "score": 0.9974997639656067 }, { "label": "POSITIVE", "score": 0.0025001871399581432 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
Has my account been frozen? I tried to use my card but the ATM would not dispense cash.
{ "text": "Has my account been frozen? I tried to use my card but the ATM would not dispense cash." }
[ { "label": "NEGATIVE", "score": 0.9972063899040222 }, { "label": "POSITIVE", "score": 0.0027935781981796026 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
I asked for a certain amount of money from the ATM, but it gave me a different amount. Less than what I asked for.
{ "text": "I asked for a certain amount of money from the ATM, but it gave me a different amount. Less than what I asked for." }
[ { "label": "NEGATIVE", "score": 0.9984256029129028 }, { "label": "POSITIVE", "score": 0.0015744608826935291 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
The rate applied to my purchase in a foreign currency was wrong.
{ "text": "The rate applied to my purchase in a foreign currency was wrong." }
[ { "label": "NEGATIVE", "score": 0.9996912479400635 }, { "label": "POSITIVE", "score": 0.00030881614657118917 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
I do not know why I was charged for the $1 transaction.
{ "text": "I do not know why I was charged for the $1 transaction." }
[ { "label": "NEGATIVE", "score": 0.9990350008010864 }, { "label": "POSITIVE", "score": 0.000964965729508549 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
How long will my transfer be pending for?
{ "text": "How long will my transfer be pending for?" }
[ { "label": "NEGATIVE", "score": 0.9976769089698792 }, { "label": "POSITIVE", "score": 0.0023230616934597492 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
I'm looking in the App and can't find my PIN, where should I look?
{ "text": "I'm looking in the App and can't find my PIN, where should I look?" }
[ { "label": "NEGATIVE", "score": 0.9996374845504761 }, { "label": "POSITIVE", "score": 0.00036245942465029657 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
I want to get a Visa and Mastercard, is it possible to get both from you?
{ "text": "I want to get a Visa and Mastercard, is it possible to get both from you?" }
[ { "label": "NEGATIVE", "score": 0.9933457374572754 }, { "label": "POSITIVE", "score": 0.006654293742030859 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
Would you give me a mastercard and visa?
{ "text": "Would you give me a mastercard and visa?" }
[ { "label": "NEGATIVE", "score": 0.9942637085914612 }, { "label": "POSITIVE", "score": 0.005736278370022774 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
I ordered online weeks ago and I never received my package in the mail and I don't want to wait any more. So if I could get my money back now that would be great.
{ "text": "I ordered online weeks ago and I never received my package in the mail and I don't want to wait any more. So if I could get my money back now that would be great." }
[ { "label": "NEGATIVE", "score": 0.8222347497940063 }, { "label": "POSITIVE", "score": 0.17776528000831604 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
Is a physical card also available
{ "text": "Is a physical card also available" }
[ { "label": "NEGATIVE", "score": 0.015435810200870037 }, { "label": "POSITIVE", "score": 0.9845641851425171 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
The app says I made a cash withdrawal that I didn't make
{ "text": "The app says I made a cash withdrawal that I didn't make" }
[ { "label": "NEGATIVE", "score": 0.9964643716812134 }, { "label": "POSITIVE", "score": 0.0035355533473193645 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
I've made a transfer, how long until the money reaches my account?
{ "text": "I've made a transfer, how long until the money reaches my account?" }
[ { "label": "NEGATIVE", "score": 0.9989935755729675 }, { "label": "POSITIVE", "score": 0.0010064749512821436 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
How long does it take for cards to be delivered after ordering them?
{ "text": "How long does it take for cards to be delivered after ordering them?" }
[ { "label": "NEGATIVE", "score": 0.9992344379425049 }, { "label": "POSITIVE", "score": 0.0007656162488274276 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
how soon will my card arrive?
{ "text": "how soon will my card arrive?" }
[ { "label": "NEGATIVE", "score": 0.9955005049705505 }, { "label": "POSITIVE", "score": 0.004499441012740135 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
My recipient hasn't received the money
{ "text": "My recipient hasn't received the money" }
[ { "label": "NEGATIVE", "score": 0.9989572763442993 }, { "label": "POSITIVE", "score": 0.0010426669614389539 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
For some reason my card payment hasn't worked. what can I do to look into that?
{ "text": "For some reason my card payment hasn't worked. what can I do to look into that?" }
[ { "label": "NEGATIVE", "score": 0.9989521503448486 }, { "label": "POSITIVE", "score": 0.0010478277690708637 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
How do I exchange currencies with this
{ "text": "How do I exchange currencies with this" }
[ { "label": "NEGATIVE", "score": 0.3672989308834076 }, { "label": "POSITIVE", "score": 0.6327010989189148 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
Where should I look for my PIN number at?
{ "text": "Where should I look for my PIN number at?" }
[ { "label": "NEGATIVE", "score": 0.9993923902511597 }, { "label": "POSITIVE", "score": 0.0006075603305362165 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
Why did my payment get declined?
{ "text": "Why did my payment get declined?" }
[ { "label": "NEGATIVE", "score": 0.9987770915031433 }, { "label": "POSITIVE", "score": 0.0012229145504534245 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
i do not know what this charge is for
{ "text": "i do not know what this charge is for" }
[ { "label": "NEGATIVE", "score": 0.9991520643234253 }, { "label": "POSITIVE", "score": 0.0008479692623950541 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
When will it get delivered?
{ "text": "When will it get delivered?" }
[ { "label": "NEGATIVE", "score": 0.9981631636619568 }, { "label": "POSITIVE", "score": 0.0018368336604908109 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
I desperately need to transfer something from China, Please give me the wait time.
{ "text": "I desperately need to transfer something from China, Please give me the wait time." }
[ { "label": "NEGATIVE", "score": 0.9990768432617188 }, { "label": "POSITIVE", "score": 0.000923174899071455 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
When I was transferring money I was charged extra why?
{ "text": "When I was transferring money I was charged extra why?" }
[ { "label": "NEGATIVE", "score": 0.9991820454597473 }, { "label": "POSITIVE", "score": 0.0008179991273209453 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
what is going on with my cash withdrawal? the exchange rate is wrong
{ "text": "what is going on with my cash withdrawal? the exchange rate is wrong" }
[ { "label": "NEGATIVE", "score": 0.9997711777687073 }, { "label": "POSITIVE", "score": 0.00022887955128680915 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
Do you accept all cards and currencies?
{ "text": "Do you accept all cards and currencies?" }
[ { "label": "NEGATIVE", "score": 0.8817285895347595 }, { "label": "POSITIVE", "score": 0.1182713657617569 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
I transferred money to another country several days ago, but my transaction is still pending. i have checked that the accounts are keyed in correctly. what sees to be the problem?
{ "text": "I transferred money to another country several days ago, but my transaction is still pending. i have checked that the accounts are keyed in correctly. what sees to be the problem?" }
[ { "label": "NEGATIVE", "score": 0.9925332069396973 }, { "label": "POSITIVE", "score": 0.007466825656592846 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
I need to have an item refunded.
{ "text": "I need to have an item refunded." }
[ { "label": "NEGATIVE", "score": 0.9994664788246155 }, { "label": "POSITIVE", "score": 0.000533499289304018 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
Tell me about verifying top-up
{ "text": "Tell me about verifying top-up" }
[ { "label": "NEGATIVE", "score": 0.21439050137996674 }, { "label": "POSITIVE", "score": 0.7856095433235168 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
Please explain the exchange rates.
{ "text": "Please explain the exchange rates." }
[ { "label": "NEGATIVE", "score": 0.5640852451324463 }, { "label": "POSITIVE", "score": 0.4359147250652313 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
Why is my cash withdrawal still showing as pending?
{ "text": "Why is my cash withdrawal still showing as pending?" }
[ { "label": "NEGATIVE", "score": 0.9991567134857178 }, { "label": "POSITIVE", "score": 0.0008432901231572032 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
I use my card internationally to manage payments and I just noticed that you are adding additional fees. Why? I am a good customer and this has me thinking about leaving.
{ "text": "I use my card internationally to manage payments and I just noticed that you are adding additional fees. Why? I am a good customer and this has me thinking about leaving." }
[ { "label": "NEGATIVE", "score": 0.9909356236457825 }, { "label": "POSITIVE", "score": 0.009064330719411373 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
What do I need to do to correct this failed transfer?
{ "text": "What do I need to do to correct this failed transfer?" }
[ { "label": "NEGATIVE", "score": 0.999723494052887 }, { "label": "POSITIVE", "score": 0.00027648088871501386 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
Is there a specific source that the exchange rate for the transfer I'm planning on making is pulled from?
{ "text": "Is there a specific source that the exchange rate for the transfer I'm planning on making is pulled from?" }
[ { "label": "NEGATIVE", "score": 0.9996680021286011 }, { "label": "POSITIVE", "score": 0.0003320460382383317 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
What are the top up fees for using an European bank card?
{ "text": "What are the top up fees for using an European bank card?" }
[ { "label": "NEGATIVE", "score": 0.99623703956604 }, { "label": "POSITIVE", "score": 0.003762989304959774 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
I would like to better understand why my pass-code is not working.
{ "text": "I would like to better understand why my pass-code is not working." }
[ { "label": "NEGATIVE", "score": 0.9997547268867493 }, { "label": "POSITIVE", "score": 0.0002452600165270269 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
I don't think the charges made when I had currency exchanged are right.
{ "text": "I don't think the charges made when I had currency exchanged are right." }
[ { "label": "NEGATIVE", "score": 0.9971381425857544 }, { "label": "POSITIVE", "score": 0.0028618494980037212 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
I keep checking my statements but no progress.I requested a refund but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me
{ "text": "I keep checking my statements but no progress.I requested a refund but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me" }
[ { "label": "NEGATIVE", "score": 0.9997395873069763 }, { "label": "POSITIVE", "score": 0.00026039910153485835 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
How can get a Visa card?
{ "text": "How can get a Visa card?" }
[ { "label": "NEGATIVE", "score": 0.9970666766166687 }, { "label": "POSITIVE", "score": 0.00293329288251698 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
Why can't the recepient of my money transaction see it?
{ "text": "Why can't the recepient of my money transaction see it?" }
[ { "label": "NEGATIVE", "score": 0.9963629841804504 }, { "label": "POSITIVE", "score": 0.003636979963630438 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
What reasons would a topup fail?
{ "text": "What reasons would a topup fail?" }
[ { "label": "NEGATIVE", "score": 0.9997273087501526 }, { "label": "POSITIVE", "score": 0.00027273205341771245 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
What is the max I can top up?
{ "text": "What is the max I can top up?" }
[ { "label": "NEGATIVE", "score": 0.0024748893920332193 }, { "label": "POSITIVE", "score": 0.997525155544281 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
I want to take some funds from my other bank account and add them to this one.
{ "text": "I want to take some funds from my other bank account and add them to this one." }
[ { "label": "NEGATIVE", "score": 0.9986557960510254 }, { "label": "POSITIVE", "score": 0.0013441931223496795 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
I noticed that there is a withdrawal in the app that is not mine.
{ "text": "I noticed that there is a withdrawal in the app that is not mine." }
[ { "label": "NEGATIVE", "score": 0.9994804263114929 }, { "label": "POSITIVE", "score": 0.0005195523845031857 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
My card wont work at an ATM
{ "text": "My card wont work at an ATM" }
[ { "label": "NEGATIVE", "score": 0.006663680076599121 }, { "label": "POSITIVE", "score": 0.9933363199234009 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
What flat currencies do you support for holding and exchange?
{ "text": "What flat currencies do you support for holding and exchange?" }
[ { "label": "NEGATIVE", "score": 0.9996154308319092 }, { "label": "POSITIVE", "score": 0.0003845143364742398 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
I still don't have a refund.
{ "text": "I still don't have a refund." }
[ { "label": "NEGATIVE", "score": 0.9995341300964355 }, { "label": "POSITIVE", "score": 0.00046587982797063887 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
my card was refused, why?
{ "text": "my card was refused, why?" }
[ { "label": "NEGATIVE", "score": 0.9979762434959412 }, { "label": "POSITIVE", "score": 0.0020237735006958246 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
Why would the app revert my payment?
{ "text": "Why would the app revert my payment?" }
[ { "label": "NEGATIVE", "score": 0.998609185218811 }, { "label": "POSITIVE", "score": 0.0013907711254432797 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
My card was charged more than expected.
{ "text": "My card was charged more than expected." }
[ { "label": "NEGATIVE", "score": 0.1582610011100769 }, { "label": "POSITIVE", "score": 0.8417390584945679 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
What reasons could cause my top up to be reverted
{ "text": "What reasons could cause my top up to be reverted" }
[ { "label": "NEGATIVE", "score": 0.9987407326698303 }, { "label": "POSITIVE", "score": 0.0012592767598107457 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
I would like to exchange currencies on the app. How do I do this?
{ "text": "I would like to exchange currencies on the app. How do I do this?" }
[ { "label": "NEGATIVE", "score": 0.9954978227615356 }, { "label": "POSITIVE", "score": 0.004502190742641687 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
Is there a fee to add money to an international card?
{ "text": "Is there a fee to add money to an international card?" }
[ { "label": "NEGATIVE", "score": 0.9984846711158752 }, { "label": "POSITIVE", "score": 0.0015153881395235658 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
The currency exchange for my purchase in foreign currency is incorrect.
{ "text": "The currency exchange for my purchase in foreign currency is incorrect." }
[ { "label": "NEGATIVE", "score": 0.9997056126594543 }, { "label": "POSITIVE", "score": 0.0002943388244602829 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
Which countries do you work with?
{ "text": "Which countries do you work with?" }
[ { "label": "NEGATIVE", "score": 0.9447253942489624 }, { "label": "POSITIVE", "score": 0.055274609476327896 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
I was declined a transfer
{ "text": "I was declined a transfer" }
[ { "label": "NEGATIVE", "score": 0.9958689212799072 }, { "label": "POSITIVE", "score": 0.004131104797124863 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
What is the reason that my top-up is still pending?
{ "text": "What is the reason that my top-up is still pending?" }
[ { "label": "NEGATIVE", "score": 0.9979532957077026 }, { "label": "POSITIVE", "score": 0.002046665409579873 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
I tried to use the ATM today but it would not accept my card.
{ "text": "I tried to use the ATM today but it would not accept my card." }
[ { "label": "NEGATIVE", "score": 0.999561607837677 }, { "label": "POSITIVE", "score": 0.0004384318017400801 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
I was charged and shouldn't have been charged when using my card!
{ "text": "I was charged and shouldn't have been charged when using my card!" }
[ { "label": "NEGATIVE", "score": 0.9933807849884033 }, { "label": "POSITIVE", "score": 0.006619216874241829 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
exchanging currencies costs what?
{ "text": "exchanging currencies costs what?" }
[ { "label": "NEGATIVE", "score": 0.9948288798332214 }, { "label": "POSITIVE", "score": 0.005171135067939758 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
What's the fee for exchange of foreign currencies?
{ "text": "What's the fee for exchange of foreign currencies?" }
[ { "label": "NEGATIVE", "score": 0.9962473511695862 }, { "label": "POSITIVE", "score": 0.0037525941152125597 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
looking back on my transactions from a couple of months ago I have noticed a charge that is fairly large that I'm certain was not completed by me. I know it has been a while but can I please dispute this charge?
{ "text": "looking back on my transactions from a couple of months ago I have noticed a charge that is fairly large that I'm certain was not completed by me. I know it has been a while but can I please dispute this charge?" }
[ { "label": "NEGATIVE", "score": 0.9992595314979553 }, { "label": "POSITIVE", "score": 0.000740427989512682 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
How do I know where the funds come from?
{ "text": "How do I know where the funds come from?" }
[ { "label": "NEGATIVE", "score": 0.9992907047271729 }, { "label": "POSITIVE", "score": 0.0007092234445735812 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
Are you going to charge me to top up my card?
{ "text": "Are you going to charge me to top up my card?" }
[ { "label": "NEGATIVE", "score": 0.5216281414031982 }, { "label": "POSITIVE", "score": 0.47837188839912415 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
When I topped up the app has seemed to reverted it.
{ "text": "When I topped up the app has seemed to reverted it." }
[ { "label": "NEGATIVE", "score": 0.9224731922149658 }, { "label": "POSITIVE", "score": 0.07752672582864761 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
What is this cash withdrawal on my statement?
{ "text": "What is this cash withdrawal on my statement?" }
[ { "label": "NEGATIVE", "score": 0.9990907907485962 }, { "label": "POSITIVE", "score": 0.0009092231630347669 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
What do you need my identity details for?
{ "text": "What do you need my identity details for?" }
[ { "label": "NEGATIVE", "score": 0.9977732300758362 }, { "label": "POSITIVE", "score": 0.0022267501335591078 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
My card couldn't pay in a shop.
{ "text": "My card couldn't pay in a shop." }
[ { "label": "NEGATIVE", "score": 0.9988272786140442 }, { "label": "POSITIVE", "score": 0.0011727571254596114 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
Can I check my recent refund in my statement?
{ "text": "Can I check my recent refund in my statement?" }
[ { "label": "NEGATIVE", "score": 0.9968061447143555 }, { "label": "POSITIVE", "score": 0.003193893237039447 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
There is a direct debit payment that I did not make.
{ "text": "There is a direct debit payment that I did not make." }
[ { "label": "NEGATIVE", "score": 0.9791892766952515 }, { "label": "POSITIVE", "score": 0.020810658112168312 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
How long does a transfer from the US take?
{ "text": "How long does a transfer from the US take?" }
[ { "label": "NEGATIVE", "score": 0.9978625178337097 }, { "label": "POSITIVE", "score": 0.0021374595817178488 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
My top up isn't in my wallet.
{ "text": "My top up isn't in my wallet." }
[ { "label": "NEGATIVE", "score": 0.9991324543952942 }, { "label": "POSITIVE", "score": 0.0008675646386109293 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
How long will an urgent transfer from China take?
{ "text": "How long will an urgent transfer from China take?" }
[ { "label": "NEGATIVE", "score": 0.9970600008964539 }, { "label": "POSITIVE", "score": 0.002940013073384762 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
How can I change my account details?
{ "text": "How can I change my account details?" }
[ { "label": "NEGATIVE", "score": 0.999563992023468 }, { "label": "POSITIVE", "score": 0.00043602794175967574 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
After my checque or cash deposit, my balance didn't update.
{ "text": "After my checque or cash deposit, my balance didn't update." }
[ { "label": "NEGATIVE", "score": 0.998416543006897 }, { "label": "POSITIVE", "score": 0.0015834181103855371 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
What is the charge for exchanging currency?
{ "text": "What is the charge for exchanging currency?" }
[ { "label": "NEGATIVE", "score": 0.9957743287086487 }, { "label": "POSITIVE", "score": 0.0042257169261574745 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
Would I be able to open an account for my daughter?
{ "text": "Would I be able to open an account for my daughter?" }
[ { "label": "NEGATIVE", "score": 0.9992809891700745 }, { "label": "POSITIVE", "score": 0.0007190486649051309 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 1 }
Default
null
null
Do you limit my top-ups?
{ "text": "Do you limit my top-ups?" }
[ { "label": "NEGATIVE", "score": 0.9894940257072449 }, { "label": "POSITIVE", "score": 0.01050589606165886 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
I can't figure out why a transfer is still pending?
{ "text": "I can't figure out why a transfer is still pending?" }
[ { "label": "NEGATIVE", "score": 0.9992181062698364 }, { "label": "POSITIVE", "score": 0.0007818617159500718 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
Why am I being charged to withdrawal money?
{ "text": "Why am I being charged to withdrawal money?" }
[ { "label": "NEGATIVE", "score": 0.9981202483177185 }, { "label": "POSITIVE", "score": 0.0018797230441123247 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
There is a payment that has not processed.
{ "text": "There is a payment that has not processed." }
[ { "label": "NEGATIVE", "score": 0.9975398778915405 }, { "label": "POSITIVE", "score": 0.0024601267650723457 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
I'm panicking! I lost my card! Help!
{ "text": "I'm panicking! I lost my card! Help!" }
[ { "label": "NEGATIVE", "score": 0.9996768236160278 }, { "label": "POSITIVE", "score": 0.0003232188755646348 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
What's a verification code?
{ "text": "What's a verification code?" }
[ { "label": "NEGATIVE", "score": 0.9962058067321777 }, { "label": "POSITIVE", "score": 0.003794196294620633 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
I thought transfers were free, why was I charged?
{ "text": "I thought transfers were free, why was I charged?" }
[ { "label": "NEGATIVE", "score": 0.9981291890144348 }, { "label": "POSITIVE", "score": 0.0018708587158471346 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
Are you able to make exchanges to EUR?
{ "text": "Are you able to make exchanges to EUR?" }
[ { "label": "NEGATIVE", "score": 0.061206649988889694 }, { "label": "POSITIVE", "score": 0.9387933611869812 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
My account transfer was blocked.
{ "text": "My account transfer was blocked." }
[ { "label": "NEGATIVE", "score": 0.9996551275253296 }, { "label": "POSITIVE", "score": 0.0003449140058364719 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
Can I have money transferred into my account at different intervals along my trip?
{ "text": "Can I have money transferred into my account at different intervals along my trip?" }
[ { "label": "NEGATIVE", "score": 0.9990925788879395 }, { "label": "POSITIVE", "score": 0.0009074278059415519 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
What should I do if someone else used my card?
{ "text": "What should I do if someone else used my card?" }
[ { "label": "NEGATIVE", "score": 0.999624490737915 }, { "label": "POSITIVE", "score": 0.0003754629287868738 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
Why can't I buy cryptocurrency on the app?
{ "text": "Why can't I buy cryptocurrency on the app?" }
[ { "label": "NEGATIVE", "score": 0.9992954730987549 }, { "label": "POSITIVE", "score": 0.0007044972735457122 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
How much does each transfer cost?
{ "text": "How much does each transfer cost?" }
[ { "label": "NEGATIVE", "score": 0.9981988072395325 }, { "label": "POSITIVE", "score": 0.0018012725049629807 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
What fees are charged when I top up
{ "text": "What fees are charged when I top up" }
[ { "label": "NEGATIVE", "score": 0.11107110977172852 }, { "label": "POSITIVE", "score": 0.8889289498329163 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
Help, I don't know what the PIN is to my card?
{ "text": "Help, I don't know what the PIN is to my card?" }
[ { "label": "NEGATIVE", "score": 0.9994401335716248 }, { "label": "POSITIVE", "score": 0.0005598915740847588 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
I didn't receive the correct amount of cash
{ "text": "I didn't receive the correct amount of cash" }
[ { "label": "NEGATIVE", "score": 0.9997351765632629 }, { "label": "POSITIVE", "score": 0.00026486540446057916 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
Are their certain cash machines where I can change my pin?
{ "text": "Are their certain cash machines where I can change my pin?" }
[ { "label": "NEGATIVE", "score": 0.9993233680725098 }, { "label": "POSITIVE", "score": 0.0006766110309399664 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
with what can I verify my identity?
{ "text": "with what can I verify my identity?" }
[ { "label": "NEGATIVE", "score": 0.998793363571167 }, { "label": "POSITIVE", "score": 0.0012066155904904008 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
Can I have a duplicate second card?
{ "text": "Can I have a duplicate second card?" }
[ { "label": "NEGATIVE", "score": 0.9994988441467285 }, { "label": "POSITIVE", "score": 0.0005011630710214376 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null