text
stringlengths 13
409
| inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
In my app, a direct debit payment that I didn't do shows up.
|
{
"text": "In my app, a direct debit payment that I didn't do shows up."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9948554039001465
},
{
"label": "POSITIVE",
"score": 0.005144587252289057
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 28
}
|
Default
| null | null |
What is the cost for currency exchanges?
|
{
"text": "What is the cost for currency exchanges?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9972596168518066
},
{
"label": "POSITIVE",
"score": 0.002740333089604974
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 31
}
|
Default
| null | null |
i withdrew cash and dont see it reflected on the balance
|
{
"text": "i withdrew cash and dont see it reflected on the balance"
}
|
[
{
"label": "NEGATIVE",
"score": 0.997819185256958
},
{
"label": "POSITIVE",
"score": 0.0021808603778481483
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 46
}
|
Default
| null | null |
Do you accept cheques for top-up?
|
{
"text": "Do you accept cheques for top-up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9671803116798401
},
{
"label": "POSITIVE",
"score": 0.032819733023643494
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 58
}
|
Default
| null | null |
Which US cards have top up charges?
|
{
"text": "Which US cards have top up charges?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.994189977645874
},
{
"label": "POSITIVE",
"score": 0.005810082424432039
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 57
}
|
Default
| null | null |
I noticed a fee, while banking abroad, that seems different than any I have been charged before. What does this fee mean?
|
{
"text": "I noticed a fee, while banking abroad, that seems different than any I have been charged before. What does this fee mean?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.6211305856704712
},
{
"label": "POSITIVE",
"score": 0.3788694739341736
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 64
}
|
Default
| null | null |
Why was my withdrawal requested cancelled by the ATM?
|
{
"text": "Why was my withdrawal requested cancelled by the ATM?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988654851913452
},
{
"label": "POSITIVE",
"score": 0.001134558580815792
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 26
}
|
Default
| null | null |
Can you let me know why my cash withdrawal is still pending?
|
{
"text": "Can you let me know why my cash withdrawal is still pending?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993669390678406
},
{
"label": "POSITIVE",
"score": 0.0006331100594252348
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 46
}
|
Default
| null | null |
When can I expect my card?
|
{
"text": "When can I expect my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9914858937263489
},
{
"label": "POSITIVE",
"score": 0.008514104411005974
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 12
}
|
Default
| null | null |
Is something wrong with my account, my balance didn't change after I transferred some money
|
{
"text": "Is something wrong with my account, my balance didn't change after I transferred some money"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995711445808411
},
{
"label": "POSITIVE",
"score": 0.00042886572191491723
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 5
}
|
Default
| null | null |
How do I activate my card to start using it?
|
{
"text": "How do I activate my card to start using it?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9983887672424316
},
{
"label": "POSITIVE",
"score": 0.0016112845623865724
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 0
}
|
Default
| null | null |
How long is the delivery time to the US?
|
{
"text": "How long is the delivery time to the US?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999170184135437
},
{
"label": "POSITIVE",
"score": 0.0008298865286633372
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 12
}
|
Default
| null | null |
Exchange fee help?
|
{
"text": "Exchange fee help?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.99739670753479
},
{
"label": "POSITIVE",
"score": 0.0026032619643956423
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 31
}
|
Default
| null | null |
I haven't yet received money that I transferred
|
{
"text": "I haven't yet received money that I transferred"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998563826084137
},
{
"label": "POSITIVE",
"score": 0.0014362198999151587
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 5
}
|
Default
| null | null |
I would like my card activated.
|
{
"text": "I would like my card activated."
}
|
[
{
"label": "NEGATIVE",
"score": 0.031038539484143257
},
{
"label": "POSITIVE",
"score": 0.9689614176750183
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 0
}
|
Default
| null | null |
How do I transfer money into my account?
|
{
"text": "How do I transfer money into my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990839958190918
},
{
"label": "POSITIVE",
"score": 0.0009160143090412021
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 65
}
|
Default
| null | null |
Why do I have a transaction showing up more than once?
|
{
"text": "Why do I have a transaction showing up more than once?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9960972666740417
},
{
"label": "POSITIVE",
"score": 0.0039027133025228977
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 63
}
|
Default
| null | null |
Where can I get a card in the EU?
|
{
"text": "Where can I get a card in the EU?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988113641738892
},
{
"label": "POSITIVE",
"score": 0.0011886440915986896
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 24
}
|
Default
| null | null |
Can I tell if my top off didn't work? It doesn't seem to have.
|
{
"text": "Can I tell if my top off didn't work? It doesn't seem to have."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993658661842346
},
{
"label": "POSITIVE",
"score": 0.0006341048865579069
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 59
}
|
Default
| null | null |
Why did I get less from the ATM?
|
{
"text": "Why did I get less from the ATM?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9963968396186829
},
{
"label": "POSITIVE",
"score": 0.003603193908929825
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 75
}
|
Default
| null | null |
I tried topping up using my card, but the money is gone?
|
{
"text": "I tried topping up using my card, but the money is gone?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996798038482666
},
{
"label": "POSITIVE",
"score": 0.00032018835190683603
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 62
}
|
Default
| null | null |
What am I going to need in order to activate my card?
|
{
"text": "What am I going to need in order to activate my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9984130859375
},
{
"label": "POSITIVE",
"score": 0.001586897182278335
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 0
}
|
Default
| null | null |
What ATM locations are near me?
|
{
"text": "What ATM locations are near me?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9965382814407349
},
{
"label": "POSITIVE",
"score": 0.003461738582700491
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 3
}
|
Default
| null | null |
Why won't my virtual card work?
|
{
"text": "Why won't my virtual card work?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988884329795837
},
{
"label": "POSITIVE",
"score": 0.0011116322129964828
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 72
}
|
Default
| null | null |
Hello, I believe there has been a mistake made on the exchange rate for my card. Could you please check the official interbank exchange rate for me?
|
{
"text": "Hello, I believe there has been a mistake made on the exchange rate for my card. Could you please check the official interbank exchange rate for me?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989523887634277
},
{
"label": "POSITIVE",
"score": 0.0010476051829755306
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 17
}
|
Default
| null | null |
What stipulations do disposable cards entail?
|
{
"text": "What stipulations do disposable cards entail?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9983256459236145
},
{
"label": "POSITIVE",
"score": 0.0016743275336921215
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 29
}
|
Default
| null | null |
When will the cash that I put in the ATM be cleared from pending status?
|
{
"text": "When will the cash that I put in the ATM be cleared from pending status?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999377965927124
},
{
"label": "POSITIVE",
"score": 0.0006219465285539627
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 46
}
|
Default
| null | null |
i have been trying to top up my account with a check but it won't work
|
{
"text": "i have been trying to top up my account with a check but it won't work"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996752738952637
},
{
"label": "POSITIVE",
"score": 0.00032471807207912207
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 58
}
|
Default
| null | null |
I recently made a transfer that I would like to cancel
|
{
"text": "I recently made a transfer that I would like to cancel"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998176097869873
},
{
"label": "POSITIVE",
"score": 0.0018239017808809876
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 8
}
|
Default
| null | null |
Is there a way for you to find out why my account was deducted from a seller when I didn't approve of it?
|
{
"text": "Is there a way for you to find out why my account was deducted from a seller when I didn't approve of it?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995589852333069
},
{
"label": "POSITIVE",
"score": 0.0004410487599670887
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 28
}
|
Default
| null | null |
want to know where funds come from
|
{
"text": "want to know where funds come from"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9749245643615723
},
{
"label": "POSITIVE",
"score": 0.02507535181939602
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 70
}
|
Default
| null | null |
What do I need to do to request cash back? The ATM actually just gave me the wrong amount. The app I actually chose the right amount.
|
{
"text": "What do I need to do to request cash back? The ATM actually just gave me the wrong amount. The app I actually chose the right amount."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988924860954285
},
{
"label": "POSITIVE",
"score": 0.0011075024958699942
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 75
}
|
Default
| null | null |
I do not have my pin yet
|
{
"text": "I do not have my pin yet"
}
|
[
{
"label": "NEGATIVE",
"score": 0.996842622756958
},
{
"label": "POSITIVE",
"score": 0.0031574310269206762
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 38
}
|
Default
| null | null |
Why is the exchange rate on my card wrong?
|
{
"text": "Why is the exchange rate on my card wrong?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995371103286743
},
{
"label": "POSITIVE",
"score": 0.00046295186621136963
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 17
}
|
Default
| null | null |
Hi, I am disappointed to see such a bad exchange rate and hope you can assist me. Would you be able to confirm the official interbank exchange rate for me?
|
{
"text": "Hi, I am disappointed to see such a bad exchange rate and hope you can assist me. Would you be able to confirm the official interbank exchange rate for me?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993683695793152
},
{
"label": "POSITIVE",
"score": 0.000631598464678973
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 17
}
|
Default
| null | null |
Why hasn't my account updated to reflect my current balance?
|
{
"text": "Why hasn't my account updated to reflect my current balance?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992446899414062
},
{
"label": "POSITIVE",
"score": 0.0007553466130048037
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 5
}
|
Default
| null | null |
What other currencies are available to change to?
|
{
"text": "What other currencies are available to change to?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9957268238067627
},
{
"label": "POSITIVE",
"score": 0.004273151513189077
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 33
}
|
Default
| null | null |
I need assistance to activate the card on my account.
|
{
"text": "I need assistance to activate the card on my account."
}
|
[
{
"label": "NEGATIVE",
"score": 0.996780276298523
},
{
"label": "POSITIVE",
"score": 0.003219710197299719
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 0
}
|
Default
| null | null |
for god sake, just delete my account i am sick of this
|
{
"text": "for god sake, just delete my account i am sick of this"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997860789299011
},
{
"label": "POSITIVE",
"score": 0.00021391935297288
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 55
}
|
Default
| null | null |
I attempted to top up my account but it's been frozen in a pending state for well over an hour now! Is this normal? I'm a new customer and this is my first time doing this. I assumed it would be done quicker than this.
|
{
"text": "I attempted to top up my account but it's been frozen in a pending state for well over an hour now! Is this normal? I'm a new customer and this is my first time doing this. I assumed it would be done quicker than this."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9976919889450073
},
{
"label": "POSITIVE",
"score": 0.0023080441169440746
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 47
}
|
Default
| null | null |
I got a notice from my app that I withdrew cash but I don't remember doing so. How do I fix this?
|
{
"text": "I got a notice from my app that I withdrew cash but I don't remember doing so. How do I fix this?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999477207660675
},
{
"label": "POSITIVE",
"score": 0.0005227768560871482
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 20
}
|
Default
| null | null |
I would like to have a physical card to carry around and use. How can I get one?
|
{
"text": "I would like to have a physical card to carry around and use. How can I get one?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9980396628379822
},
{
"label": "POSITIVE",
"score": 0.001960387686267495
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 43
}
|
Default
| null | null |
Help! I forgot my password.
|
{
"text": "Help! I forgot my password."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995765089988708
},
{
"label": "POSITIVE",
"score": 0.00042351396405138075
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 44
}
|
Default
| null | null |
How can I get my money that I didn't get from the ATM?
|
{
"text": "How can I get my money that I didn't get from the ATM?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991313815116882
},
{
"label": "POSITIVE",
"score": 0.0008686453802511096
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 75
}
|
Default
| null | null |
How long until the card arrives?
|
{
"text": "How long until the card arrives?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9969809651374817
},
{
"label": "POSITIVE",
"score": 0.0030190127436071634
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 12
}
|
Default
| null | null |
I have made a recent check and cash deposit that isn't reflected in my balance.
|
{
"text": "I have made a recent check and cash deposit that isn't reflected in my balance."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996004700660706
},
{
"label": "POSITIVE",
"score": 0.00039954777457751334
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 6
}
|
Default
| null | null |
I would prefer a Mastercard.
|
{
"text": "I would prefer a Mastercard."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9788033366203308
},
{
"label": "POSITIVE",
"score": 0.021196620538830757
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 73
}
|
Default
| null | null |
I have just read my statement and there is a payment I don't recognise.
|
{
"text": "I have just read my statement and there is a payment I don't recognise."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9947528839111328
},
{
"label": "POSITIVE",
"score": 0.005247090943157673
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 16
}
|
Default
| null | null |
Is it on purpose that my payment has been returned to my account?
|
{
"text": "Is it on purpose that my payment has been returned to my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993125200271606
},
{
"label": "POSITIVE",
"score": 0.00068751658545807
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 53
}
|
Default
| null | null |
I got charged in double and want a refund
|
{
"text": "I got charged in double and want a refund"
}
|
[
{
"label": "NEGATIVE",
"score": 0.992173433303833
},
{
"label": "POSITIVE",
"score": 0.007826589979231358
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 63
}
|
Default
| null | null |
What is needed to activate my card?
|
{
"text": "What is needed to activate my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9961915016174316
},
{
"label": "POSITIVE",
"score": 0.0038084774278104305
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 0
}
|
Default
| null | null |
Why am I being charged for getting cash?
|
{
"text": "Why am I being charged for getting cash?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9974752068519592
},
{
"label": "POSITIVE",
"score": 0.00252472423017025
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 19
}
|
Default
| null | null |
Why isn't a refund showing on my statement?
|
{
"text": "Why isn't a refund showing on my statement?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987830519676208
},
{
"label": "POSITIVE",
"score": 0.0012169849360361695
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 51
}
|
Default
| null | null |
My virtual card is just not going through.
|
{
"text": "My virtual card is just not going through."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996556043624878
},
{
"label": "POSITIVE",
"score": 0.0003443690948188305
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 72
}
|
Default
| null | null |
Could my daughter open an account?
|
{
"text": "Could my daughter open an account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986074566841125
},
{
"label": "POSITIVE",
"score": 0.0013926067622378469
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 1
}
|
Default
| null | null |
If US cards have a top up charge, what is it?
|
{
"text": "If US cards have a top up charge, what is it?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9985504746437073
},
{
"label": "POSITIVE",
"score": 0.0014494638890028
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 57
}
|
Default
| null | null |
I am confused about your fee structure and was disappointed to see a fee for my transfer.
|
{
"text": "I am confused about your fee structure and was disappointed to see a fee for my transfer."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994561076164246
},
{
"label": "POSITIVE",
"score": 0.0005439015803858638
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 64
}
|
Default
| null | null |
Can I transfer my salary if its in GBP?
|
{
"text": "Can I transfer my salary if its in GBP?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988951086997986
},
{
"label": "POSITIVE",
"score": 0.0011049775639548898
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 50
}
|
Default
| null | null |
Am I charged more for using the ATM?
|
{
"text": "Am I charged more for using the ATM?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9985325336456299
},
{
"label": "POSITIVE",
"score": 0.00146750477142632
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 19
}
|
Default
| null | null |
There is an extra 1£ charge on my app. Why did it charge me extra?
|
{
"text": "There is an extra 1£ charge on my app. Why did it charge me extra?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9952108263969421
},
{
"label": "POSITIVE",
"score": 0.004789179190993309
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 34
}
|
Default
| null | null |
the bank transfer was declined
|
{
"text": "the bank transfer was declined"
}
|
[
{
"label": "NEGATIVE",
"score": 0.997782289981842
},
{
"label": "POSITIVE",
"score": 0.002217696513980627
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 27
}
|
Default
| null | null |
Can I open an account for my offspring?
|
{
"text": "Can I open an account for my offspring?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9974763989448547
},
{
"label": "POSITIVE",
"score": 0.0025236248038709164
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 1
}
|
Default
| null | null |
When I tried to top up using my card, all of the money disappeared.
|
{
"text": "When I tried to top up using my card, all of the money disappeared."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997039437294006
},
{
"label": "POSITIVE",
"score": 0.000296042620902881
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 62
}
|
Default
| null | null |
how much does it cost to add money
|
{
"text": "how much does it cost to add money"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9970920085906982
},
{
"label": "POSITIVE",
"score": 0.0029080123640596867
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 57
}
|
Default
| null | null |
I would like a disposable virtual card, could I get one?
|
{
"text": "I would like a disposable virtual card, could I get one?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994232654571533
},
{
"label": "POSITIVE",
"score": 0.0005768043920397758
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 37
}
|
Default
| null | null |
How do I order a new card when my old one is ready to expire?
|
{
"text": "How do I order a new card when my old one is ready to expire?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990490078926086
},
{
"label": "POSITIVE",
"score": 0.000950923771597445
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 9
}
|
Default
| null | null |
How can my account have money transferred into it?
|
{
"text": "How can my account have money transferred into it?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995445609092712
},
{
"label": "POSITIVE",
"score": 0.00045536752440966666
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 65
}
|
Default
| null | null |
Why won't you take my transfer, I keep getting an error message.
|
{
"text": "Why won't you take my transfer, I keep getting an error message."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992905855178833
},
{
"label": "POSITIVE",
"score": 0.0007093474850989878
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 7
}
|
Default
| null | null |
How do I deposit cash?
|
{
"text": "How do I deposit cash?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9981343150138855
},
{
"label": "POSITIVE",
"score": 0.0018656931351870298
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 58
}
|
Default
| null | null |
I don't recognize what this payment on my statement would be for.
|
{
"text": "I don't recognize what this payment on my statement would be for."
}
|
[
{
"label": "NEGATIVE",
"score": 0.999601423740387
},
{
"label": "POSITIVE",
"score": 0.00039864133577793837
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 16
}
|
Default
| null | null |
should i contact customer support if i can't edit details
|
{
"text": "should i contact customer support if i can't edit details"
}
|
[
{
"label": "NEGATIVE",
"score": 0.995859682559967
},
{
"label": "POSITIVE",
"score": 0.00414035702124238
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 30
}
|
Default
| null | null |
I ordered my card but it still isn't here
|
{
"text": "I ordered my card but it still isn't here"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989349246025085
},
{
"label": "POSITIVE",
"score": 0.0010650955373421311
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 11
}
|
Default
| null | null |
The ATM keeps declining my card! I tried two different ATMs already can you please check if everything is alright with my account??
|
{
"text": "The ATM keeps declining my card! I tried two different ATMs already can you please check if everything is alright with my account??"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9980922341346741
},
{
"label": "POSITIVE",
"score": 0.001907799276523292
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 26
}
|
Default
| null | null |
Do you ship your cards anywhere?
|
{
"text": "Do you ship your cards anywhere?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9519585967063904
},
{
"label": "POSITIVE",
"score": 0.04804140701889992
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 43
}
|
Default
| null | null |
The balance has not been updated.
|
{
"text": "The balance has not been updated."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996775388717651
},
{
"label": "POSITIVE",
"score": 0.0003224746324121952
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 5
}
|
Default
| null | null |
How long do EU transfers take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet
|
{
"text": "How long do EU transfers take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994258880615234
},
{
"label": "POSITIVE",
"score": 0.0005741679924540222
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 48
}
|
Default
| null | null |
I have a charge I did not make.
|
{
"text": "I have a charge I did not make."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9345390796661377
},
{
"label": "POSITIVE",
"score": 0.06546090543270111
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 16
}
|
Default
| null | null |
I wasn't able to withdraw money at an ATM
|
{
"text": "I wasn't able to withdraw money at an ATM"
}
|
[
{
"label": "NEGATIVE",
"score": 0.1588180959224701
},
{
"label": "POSITIVE",
"score": 0.8411818742752075
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 26
}
|
Default
| null | null |
Why did the bank reject my transfer?
|
{
"text": "Why did the bank reject my transfer?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9985857009887695
},
{
"label": "POSITIVE",
"score": 0.0014143215958029032
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 35
}
|
Default
| null | null |
When I add money to my international card do you charge a fee to do so?
|
{
"text": "When I add money to my international card do you charge a fee to do so?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9948577880859375
},
{
"label": "POSITIVE",
"score": 0.005142230540513992
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 57
}
|
Default
| null | null |
I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?
|
{
"text": "I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996203184127808
},
{
"label": "POSITIVE",
"score": 0.000379643082851544
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 35
}
|
Default
| null | null |
My beneficiary is unable to transact
|
{
"text": "My beneficiary is unable to transact"
}
|
[
{
"label": "NEGATIVE",
"score": 0.99957674741745
},
{
"label": "POSITIVE",
"score": 0.00042323546949774027
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 7
}
|
Default
| null | null |
Where is my new card if I haven't received it yet?
|
{
"text": "Where is my new card if I haven't received it yet?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995905756950378
},
{
"label": "POSITIVE",
"score": 0.00040946187800727785
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 11
}
|
Default
| null | null |
Is there a way to undo a transaction?
|
{
"text": "Is there a way to undo a transaction?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996235370635986
},
{
"label": "POSITIVE",
"score": 0.0003764868015423417
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 8
}
|
Default
| null | null |
I don't recognize this debit transaction in my billing statement?
|
{
"text": "I don't recognize this debit transaction in my billing statement?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999595582485199
},
{
"label": "POSITIVE",
"score": 0.00040438451105728745
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 28
}
|
Default
| null | null |
|I moved out of my old house two weeks ago and cancelled my direct debit to my old landlord, this direct debit was working fine. Now I've moved in to a new place and set up a transfer to a new landlord but it's not reached her yet, can you check it please?
|
{
"text": "|I moved out of my old house two weeks ago and cancelled my direct debit to my old landlord, this direct debit was working fine. Now I've moved in to a new place and set up a transfer to a new landlord but it's not reached her yet, can you check it please?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9977265000343323
},
{
"label": "POSITIVE",
"score": 0.0022735483944416046
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 66
}
|
Default
| null | null |
Why am I getting a fee on a card payment?
|
{
"text": "Why am I getting a fee on a card payment?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998345136642456
},
{
"label": "POSITIVE",
"score": 0.0016548216808587313
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 15
}
|
Default
| null | null |
I notice that I have a card payment that's been cancelled.
|
{
"text": "I notice that I have a card payment that's been cancelled."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996033310890198
},
{
"label": "POSITIVE",
"score": 0.00039669033139944077
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 53
}
|
Default
| null | null |
I'm still awaiting for the completion of the transaction.
|
{
"text": "I'm still awaiting for the completion of the transaction."
}
|
[
{
"label": "NEGATIVE",
"score": 0.97740238904953
},
{
"label": "POSITIVE",
"score": 0.02259761095046997
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 66
}
|
Default
| null | null |
Why am I seeing a direct debit thats not mine?
|
{
"text": "Why am I seeing a direct debit thats not mine?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993521571159363
},
{
"label": "POSITIVE",
"score": 0.0006478695431724191
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 28
}
|
Default
| null | null |
I am at the ATM and tried to withdraw 30 pounds and it only gave me 10 pounds, what do I do?
|
{
"text": "I am at the ATM and tried to withdraw 30 pounds and it only gave me 10 pounds, what do I do?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987976551055908
},
{
"label": "POSITIVE",
"score": 0.0012023196322843432
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 75
}
|
Default
| null | null |
I get a "decline" message when doing a transfer
|
{
"text": "I get a \"decline\" message when doing a transfer"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999157190322876
},
{
"label": "POSITIVE",
"score": 0.0008427988504990935
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 27
}
|
Default
| null | null |
Why did you decline my transfer?
|
{
"text": "Why did you decline my transfer?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986861348152161
},
{
"label": "POSITIVE",
"score": 0.0013138670474290848
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 27
}
|
Default
| null | null |
My payment had a wrong exchange rate.
|
{
"text": "My payment had a wrong exchange rate."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992177486419678
},
{
"label": "POSITIVE",
"score": 0.0007822679472155869
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 17
}
|
Default
| null | null |
is there a charge on withdrawals?
|
{
"text": "is there a charge on withdrawals?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998769223690033
},
{
"label": "POSITIVE",
"score": 0.0012308037839829922
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 19
}
|
Default
| null | null |
When will my transfer finish pending?
|
{
"text": "When will my transfer finish pending?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9970539808273315
},
{
"label": "POSITIVE",
"score": 0.0029459691140800714
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 48
}
|
Default
| null | null |
My card was declined and I did not receive money from the ATM earlier, yet it show on my account that it is pending.
|
{
"text": "My card was declined and I did not receive money from the ATM earlier, yet it show on my account that it is pending."
}
|
[
{
"label": "NEGATIVE",
"score": 0.98459792137146
},
{
"label": "POSITIVE",
"score": 0.015402119606733322
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 46
}
|
Default
| null | null |
Where are you present globally?
|
{
"text": "Where are you present globally?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.6108534932136536
},
{
"label": "POSITIVE",
"score": 0.3891465365886688
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 24
}
|
Default
| null | null |
Can I specify a day for my card to be delivered?
|
{
"text": "Can I specify a day for my card to be delivered?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9974778294563293
},
{
"label": "POSITIVE",
"score": 0.0025221703108400106
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 12
}
|
Default
| null | null |
Why was my payment declined? I keep trying my card but it's not working.
|
{
"text": "Why was my payment declined? I keep trying my card but it's not working."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997089505195618
},
{
"label": "POSITIVE",
"score": 0.0002909755858127028
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 25
}
|
Default
| null | null |
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