text
stringlengths 13
409
| inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
Is there a limit for age?
|
{
"text": "Is there a limit for age?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9740910530090332
},
{
"label": "POSITIVE",
"score": 0.02590898424386978
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 1
}
|
Default
| null | null |
I ordered something, and now I have buyer's remorse. Since what I ordered hasn't come yet, can you just cancel the payment since I already know I want a refund for it?
|
{
"text": "I ordered something, and now I have buyer's remorse. Since what I ordered hasn't come yet, can you just cancel the payment since I already know I want a refund for it?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996860027313232
},
{
"label": "POSITIVE",
"score": 0.0003140589687973261
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 52
}
|
Default
| null | null |
Visa or Mastercard?
|
{
"text": "Visa or Mastercard?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.982001781463623
},
{
"label": "POSITIVE",
"score": 0.01799818128347397
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 73
}
|
Default
| null | null |
Where is the tracking number for the card?
|
{
"text": "Where is the tracking number for the card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999433696269989
},
{
"label": "POSITIVE",
"score": 0.0005662452313117683
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 11
}
|
Default
| null | null |
Where are cards available to order?
|
{
"text": "Where are cards available to order?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990373849868774
},
{
"label": "POSITIVE",
"score": 0.0009625948732718825
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 43
}
|
Default
| null | null |
As far as courtries go which ones are supported?
|
{
"text": "As far as courtries go which ones are supported?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9637547135353088
},
{
"label": "POSITIVE",
"score": 0.03624526783823967
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 24
}
|
Default
| null | null |
What documents do I need for the identity check?
|
{
"text": "What documents do I need for the identity check?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9981784820556641
},
{
"label": "POSITIVE",
"score": 0.0018215307500213385
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 69
}
|
Default
| null | null |
Can I change from AUD to GBP?
|
{
"text": "Can I change from AUD to GBP?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9981979727745056
},
{
"label": "POSITIVE",
"score": 0.0018020200077444315
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 33
}
|
Default
| null | null |
What is the basis of your exchange rates?
|
{
"text": "What is the basis of your exchange rates?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9891889095306396
},
{
"label": "POSITIVE",
"score": 0.010811097919940948
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 32
}
|
Default
| null | null |
Has my top-up been cancelled?
|
{
"text": "Has my top-up been cancelled?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995142221450806
},
{
"label": "POSITIVE",
"score": 0.00048576988046988845
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 61
}
|
Default
| null | null |
The app reverted after I topped-up
|
{
"text": "The app reverted after I topped-up"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9949787259101868
},
{
"label": "POSITIVE",
"score": 0.005021227989345789
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 61
}
|
Default
| null | null |
Why won't my top up go through?
|
{
"text": "Why won't my top up go through?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9946135878562927
},
{
"label": "POSITIVE",
"score": 0.005386370699852705
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 61
}
|
Default
| null | null |
Card has been received, how will it show up on the app?
|
{
"text": "Card has been received, how will it show up on the app?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9960440397262573
},
{
"label": "POSITIVE",
"score": 0.003955978434532881
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 13
}
|
Default
| null | null |
Why did you charge me extra when I withdrew cash?
|
{
"text": "Why did you charge me extra when I withdrew cash?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9982788562774658
},
{
"label": "POSITIVE",
"score": 0.0017212124075740576
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 19
}
|
Default
| null | null |
I need to know what foreign exchange rate I can get.
|
{
"text": "I need to know what foreign exchange rate I can get."
}
|
[
{
"label": "NEGATIVE",
"score": 0.998948872089386
},
{
"label": "POSITIVE",
"score": 0.0010511856526136398
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 32
}
|
Default
| null | null |
Why is the pending status on my cash withdrawal taking so long?
|
{
"text": "Why is the pending status on my cash withdrawal taking so long?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999363362789154
},
{
"label": "POSITIVE",
"score": 0.000636689830571413
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 46
}
|
Default
| null | null |
How do I link the new card that I just got from you guys?
|
{
"text": "How do I link the new card that I just got from you guys?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9973082542419434
},
{
"label": "POSITIVE",
"score": 0.0026917243376374245
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 13
}
|
Default
| null | null |
I'm getting concerned here. I sent a friend some money and she isn't seeing it. What's going on?
|
{
"text": "I'm getting concerned here. I sent a friend some money and she isn't seeing it. What's going on?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987725615501404
},
{
"label": "POSITIVE",
"score": 0.0012274073669686913
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 66
}
|
Default
| null | null |
I have zero dollars in my account. Can I submit additional funds via bank transfer?
|
{
"text": "I have zero dollars in my account. Can I submit additional funds via bank transfer?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996399879455566
},
{
"label": "POSITIVE",
"score": 0.00036005282890982926
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 65
}
|
Default
| null | null |
Why is the payment on my card still pending?
|
{
"text": "Why is the payment on my card still pending?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999165415763855
},
{
"label": "POSITIVE",
"score": 0.0008346459944732487
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 45
}
|
Default
| null | null |
How long does a payment show as pending before i should worry about it?
|
{
"text": "How long does a payment show as pending before i should worry about it?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9981718063354492
},
{
"label": "POSITIVE",
"score": 0.001828162232413888
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 45
}
|
Default
| null | null |
I would like an extra card.
|
{
"text": "I would like an extra card."
}
|
[
{
"label": "NEGATIVE",
"score": 0.034146253019571304
},
{
"label": "POSITIVE",
"score": 0.965853750705719
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 39
}
|
Default
| null | null |
I am seeing in the App a some cash withdrawal that I did not do
|
{
"text": "I am seeing in the App a some cash withdrawal that I did not do"
}
|
[
{
"label": "NEGATIVE",
"score": 0.996527373790741
},
{
"label": "POSITIVE",
"score": 0.003472632262855768
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 20
}
|
Default
| null | null |
How do I make my transfer go through
|
{
"text": "How do I make my transfer go through"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9946927428245544
},
{
"label": "POSITIVE",
"score": 0.005307292100042105
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 27
}
|
Default
| null | null |
It's been a couple days how much longer do I have to wait for my transfer?
|
{
"text": "It's been a couple days how much longer do I have to wait for my transfer?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9971129894256592
},
{
"label": "POSITIVE",
"score": 0.002887026872485876
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 67
}
|
Default
| null | null |
Why can't I take cash out of the ATM?
|
{
"text": "Why can't I take cash out of the ATM?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9978949427604675
},
{
"label": "POSITIVE",
"score": 0.0021050770301371813
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 26
}
|
Default
| null | null |
Can I choose what card I can use
|
{
"text": "Can I choose what card I can use"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9876664876937866
},
{
"label": "POSITIVE",
"score": 0.012333491817116737
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 73
}
|
Default
| null | null |
Does my top up and apple pay work together?
|
{
"text": "Does my top up and apple pay work together?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9979281425476074
},
{
"label": "POSITIVE",
"score": 0.002071865601465106
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 2
}
|
Default
| null | null |
i withdraw cash from the ATM and was charged a fee
|
{
"text": "i withdraw cash from the ATM and was charged a fee"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9962324500083923
},
{
"label": "POSITIVE",
"score": 0.00376752857118845
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 19
}
|
Default
| null | null |
Is there a maximum for top-ups?
|
{
"text": "Is there a maximum for top-ups?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.04380607232451439
},
{
"label": "POSITIVE",
"score": 0.9561939239501953
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 60
}
|
Default
| null | null |
How much is ok for me to top up with?
|
{
"text": "How much is ok for me to top up with?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.000561808526981622
},
{
"label": "POSITIVE",
"score": 0.9994382262229919
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 60
}
|
Default
| null | null |
I deposited a cheque a week ago but have yet to receive the cash.
|
{
"text": "I deposited a cheque a week ago but have yet to receive the cash."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9982219338417053
},
{
"label": "POSITIVE",
"score": 0.0017780113266780972
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 6
}
|
Default
| null | null |
I didn't receive my money earlier and it says the transaction is still in progress. Can you fix it?
|
{
"text": "I didn't receive my money earlier and it says the transaction is still in progress. Can you fix it?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9950754046440125
},
{
"label": "POSITIVE",
"score": 0.00492460373789072
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 46
}
|
Default
| null | null |
What are the steps for making a transfer for topping up?
|
{
"text": "What are the steps for making a transfer for topping up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9783135056495667
},
{
"label": "POSITIVE",
"score": 0.021686511114239693
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 65
}
|
Default
| null | null |
Why was I charged for transferring money?
|
{
"text": "Why was I charged for transferring money?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9984623193740845
},
{
"label": "POSITIVE",
"score": 0.0015377444215118885
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 64
}
|
Default
| null | null |
I was getting some cash out of the ATM but it cancelled on me without warning.
|
{
"text": "I was getting some cash out of the ATM but it cancelled on me without warning."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9983348250389099
},
{
"label": "POSITIVE",
"score": 0.0016652238555252552
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 26
}
|
Default
| null | null |
The card I thought I lost was in my jacket pocket this morning, so can I reactivate that?
|
{
"text": "The card I thought I lost was in my jacket pocket this morning, so can I reactivate that?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.996619701385498
},
{
"label": "POSITIVE",
"score": 0.00338027928955853
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 13
}
|
Default
| null | null |
What am I going to need in order to verify my identity?
|
{
"text": "What am I going to need in order to verify my identity?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987143278121948
},
{
"label": "POSITIVE",
"score": 0.0012856285320594907
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 69
}
|
Default
| null | null |
Can I pick a new PIN?
|
{
"text": "Can I pick a new PIN?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990572333335876
},
{
"label": "POSITIVE",
"score": 0.0009428005432710052
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 21
}
|
Default
| null | null |
Is there any way to see my card in the app?
|
{
"text": "Is there any way to see my card in the app?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994843006134033
},
{
"label": "POSITIVE",
"score": 0.0005157103878445923
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 13
}
|
Default
| null | null |
Where is my card?
|
{
"text": "Where is my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9974283576011658
},
{
"label": "POSITIVE",
"score": 0.0025716384407132864
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 11
}
|
Default
| null | null |
How do I use a check to top up?
|
{
"text": "How do I use a check to top up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991645812988281
},
{
"label": "POSITIVE",
"score": 0.000835408631246537
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 58
}
|
Default
| null | null |
How can I order my card?
|
{
"text": "How can I order my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989396929740906
},
{
"label": "POSITIVE",
"score": 0.0010603119153529406
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 43
}
|
Default
| null | null |
I sent a check into the system but still haven't received the cash yet
|
{
"text": "I sent a check into the system but still haven't received the cash yet"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987126588821411
},
{
"label": "POSITIVE",
"score": 0.001287341001443565
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 6
}
|
Default
| null | null |
I am travelling and I was wondering what your exchange rates are
|
{
"text": "I am travelling and I was wondering what your exchange rates are"
}
|
[
{
"label": "NEGATIVE",
"score": 0.97730553150177
},
{
"label": "POSITIVE",
"score": 0.022694533690810204
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 32
}
|
Default
| null | null |
My transfer failed to a beneficiary
|
{
"text": "My transfer failed to a beneficiary"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996943473815918
},
{
"label": "POSITIVE",
"score": 0.00030568797956220806
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 7
}
|
Default
| null | null |
Can you explain the transfer fee that I was charged?
|
{
"text": "Can you explain the transfer fee that I was charged?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9967299699783325
},
{
"label": "POSITIVE",
"score": 0.0032700111623853445
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 64
}
|
Default
| null | null |
A pending charge of 1L appears on my statement. Please explain as I have not made a purchase for that amount
|
{
"text": "A pending charge of 1L appears on my statement. Please explain as I have not made a purchase for that amount"
}
|
[
{
"label": "NEGATIVE",
"score": 0.995229959487915
},
{
"label": "POSITIVE",
"score": 0.004770033061504364
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 34
}
|
Default
| null | null |
What's taking my top-up so long?
|
{
"text": "What's taking my top-up so long?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.99796462059021
},
{
"label": "POSITIVE",
"score": 0.0020354553125798702
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 47
}
|
Default
| null | null |
Whats the max I can top up
|
{
"text": "Whats the max I can top up"
}
|
[
{
"label": "NEGATIVE",
"score": 0.0003455627302173525
},
{
"label": "POSITIVE",
"score": 0.9996544122695923
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 60
}
|
Default
| null | null |
Please explain how I use the disposable cards?
|
{
"text": "Please explain how I use the disposable cards?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993962049484253
},
{
"label": "POSITIVE",
"score": 0.0006037292187102139
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 37
}
|
Default
| null | null |
I think there's been an unauthorized cash withdrawal from my account.
|
{
"text": "I think there's been an unauthorized cash withdrawal from my account."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994605183601379
},
{
"label": "POSITIVE",
"score": 0.0005394320469349623
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 20
}
|
Default
| null | null |
Will my pin number be sent with my card?
|
{
"text": "Will my pin number be sent with my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9978306889533997
},
{
"label": "POSITIVE",
"score": 0.0021692828740924597
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 38
}
|
Default
| null | null |
There is a payment on my card that I do not recognize. I've never seen the name on the transaction before.
|
{
"text": "There is a payment on my card that I do not recognize. I've never seen the name on the transaction before."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9911832809448242
},
{
"label": "POSITIVE",
"score": 0.008816791698336601
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 16
}
|
Default
| null | null |
Is it possible to change from USD to GBP with your App?
|
{
"text": "Is it possible to change from USD to GBP with your App?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9966063499450684
},
{
"label": "POSITIVE",
"score": 0.003393656574189663
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 33
}
|
Default
| null | null |
Should my cash withdrawal still be pending?
|
{
"text": "Should my cash withdrawal still be pending?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991445541381836
},
{
"label": "POSITIVE",
"score": 0.0008554701344110072
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 46
}
|
Default
| null | null |
How do I order my card?
|
{
"text": "How do I order my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9976457953453064
},
{
"label": "POSITIVE",
"score": 0.0023542093113064766
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 43
}
|
Default
| null | null |
Is there a top-up limit that I have to stay under during a given period of time?
|
{
"text": "Is there a top-up limit that I have to stay under during a given period of time?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9941330552101135
},
{
"label": "POSITIVE",
"score": 0.005866979248821735
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 60
}
|
Default
| null | null |
I topped up my account but the app failed to process it.
|
{
"text": "I topped up my account but the app failed to process it."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997283816337585
},
{
"label": "POSITIVE",
"score": 0.0002716379822231829
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 59
}
|
Default
| null | null |
I normally don't use ATMs, but I was in a rush today and had to withdraw some cash. The ATM gave me the wrong amount of money and now my app is not showing the same amount as it should. What do I do?
|
{
"text": "I normally don't use ATMs, but I was in a rush today and had to withdraw some cash. The ATM gave me the wrong amount of money and now my app is not showing the same amount as it should. What do I do?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996529817581177
},
{
"label": "POSITIVE",
"score": 0.0003469822113402188
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 75
}
|
Default
| null | null |
Why does my identity need verification?
|
{
"text": "Why does my identity need verification?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986673593521118
},
{
"label": "POSITIVE",
"score": 0.0013326068874448538
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 74
}
|
Default
| null | null |
Which credit card top-ups do you accept?
|
{
"text": "Which credit card top-ups do you accept?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.973057746887207
},
{
"label": "POSITIVE",
"score": 0.026942316442728043
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 54
}
|
Default
| null | null |
I would like to cancel a purchase.
|
{
"text": "I would like to cancel a purchase."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997695088386536
},
{
"label": "POSITIVE",
"score": 0.00023046870774123818
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 52
}
|
Default
| null | null |
What do I do to activate my new card?
|
{
"text": "What do I do to activate my new card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.996921181678772
},
{
"label": "POSITIVE",
"score": 0.0030788425356149673
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 0
}
|
Default
| null | null |
Why has my payment not transferred?
|
{
"text": "Why has my payment not transferred?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9962565898895264
},
{
"label": "POSITIVE",
"score": 0.0037433714605867863
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 35
}
|
Default
| null | null |
how to track the card you sent
|
{
"text": "how to track the card you sent"
}
|
[
{
"label": "NEGATIVE",
"score": 0.8927280306816101
},
{
"label": "POSITIVE",
"score": 0.10727202147245407
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 11
}
|
Default
| null | null |
Are you aware of any charges for receiving money?
|
{
"text": "Are you aware of any charges for receiving money?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9926160573959351
},
{
"label": "POSITIVE",
"score": 0.007383991032838821
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 56
}
|
Default
| null | null |
I have noticed that my account was double charged for a couple of items this week. Please review and refund the double charged items back.
|
{
"text": "I have noticed that my account was double charged for a couple of items this week. Please review and refund the double charged items back."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9871159195899963
},
{
"label": "POSITIVE",
"score": 0.012884097173810005
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 63
}
|
Default
| null | null |
My new card hasn't came in.
|
{
"text": "My new card hasn't came in."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991511106491089
},
{
"label": "POSITIVE",
"score": 0.0008489147294312716
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 11
}
|
Default
| null | null |
My bag was stolen from me yesterday, so I can't use any apps or anything. I need some help.
|
{
"text": "My bag was stolen from me yesterday, so I can't use any apps or anything. I need some help."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990966320037842
},
{
"label": "POSITIVE",
"score": 0.0009033947717398405
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 42
}
|
Default
| null | null |
I bought something and now I want a refund.
|
{
"text": "I bought something and now I want a refund."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9957526922225952
},
{
"label": "POSITIVE",
"score": 0.004247276112437248
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 52
}
|
Default
| null | null |
What do I owe for a new card?
|
{
"text": "What do I owe for a new card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9941791296005249
},
{
"label": "POSITIVE",
"score": 0.00582090625539422
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 43
}
|
Default
| null | null |
Please delete my account and personal information.
|
{
"text": "Please delete my account and personal information."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995966553688049
},
{
"label": "POSITIVE",
"score": 0.0004034154408145696
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 55
}
|
Default
| null | null |
Any place that takes Mastercard would be fine.
|
{
"text": "Any place that takes Mastercard would be fine."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9805538654327393
},
{
"label": "POSITIVE",
"score": 0.019446078687906265
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 10
}
|
Default
| null | null |
is there a fee for swift transfer
|
{
"text": "is there a fee for swift transfer"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9421091675758362
},
{
"label": "POSITIVE",
"score": 0.05789082869887352
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 56
}
|
Default
| null | null |
What is going on? I have checked over and over and the details of my account are right. Why is my transfer still pending? It's 2018 not 1818. Transfering money to another country can't be that hard.
|
{
"text": "What is going on? I have checked over and over and the details of my account are right. Why is my transfer still pending? It's 2018 not 1818. Transfering money to another country can't be that hard."
}
|
[
{
"label": "NEGATIVE",
"score": 0.8335399627685547
},
{
"label": "POSITIVE",
"score": 0.1664600372314453
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 48
}
|
Default
| null | null |
Where can I modify my information?
|
{
"text": "Where can I modify my information?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996410608291626
},
{
"label": "POSITIVE",
"score": 0.000358925957698375
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 30
}
|
Default
| null | null |
How long will my transaction take?
|
{
"text": "How long will my transaction take?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9982417821884155
},
{
"label": "POSITIVE",
"score": 0.0017582060536369681
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 66
}
|
Default
| null | null |
Why did I get charged a fee for my card payment?
|
{
"text": "Why did I get charged a fee for my card payment?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986961483955383
},
{
"label": "POSITIVE",
"score": 0.0013038371689617634
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 15
}
|
Default
| null | null |
I'm unable to verify my identity
|
{
"text": "I'm unable to verify my identity"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997615218162537
},
{
"label": "POSITIVE",
"score": 0.00023846734256949276
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 68
}
|
Default
| null | null |
Please help! I was looking at my account and saw a transaction with a seller I don't remember. Is it possible for you to track the sale, because I really don't think I made a payment to them.
|
{
"text": "Please help! I was looking at my account and saw a transaction with a seller I don't remember. Is it possible for you to track the sale, because I really don't think I made a payment to them."
}
|
[
{
"label": "NEGATIVE",
"score": 0.998991072177887
},
{
"label": "POSITIVE",
"score": 0.0010089138522744179
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 28
}
|
Default
| null | null |
My transfer was not approved
|
{
"text": "My transfer was not approved"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995237588882446
},
{
"label": "POSITIVE",
"score": 0.00047623319551348686
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 27
}
|
Default
| null | null |
I deposited a cheque, but the balance hasn't changed yet.
|
{
"text": "I deposited a cheque, but the balance hasn't changed yet."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9953180551528931
},
{
"label": "POSITIVE",
"score": 0.004681989550590515
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 6
}
|
Default
| null | null |
My wallet is empty even though I topped it up an hour ago.
|
{
"text": "My wallet is empty even though I topped it up an hour ago."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995895028114319
},
{
"label": "POSITIVE",
"score": 0.0004105369152966887
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 62
}
|
Default
| null | null |
What is the age requirement?
|
{
"text": "What is the age requirement?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9819759130477905
},
{
"label": "POSITIVE",
"score": 0.018024099990725517
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 1
}
|
Default
| null | null |
Why would a transfer to an account not be allowed?
|
{
"text": "Why would a transfer to an account not be allowed?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9970636963844299
},
{
"label": "POSITIVE",
"score": 0.002936244010925293
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 7
}
|
Default
| null | null |
Are you Visa or Mastercard?
|
{
"text": "Are you Visa or Mastercard?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9805383086204529
},
{
"label": "POSITIVE",
"score": 0.019461702555418015
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 73
}
|
Default
| null | null |
Can I get a disposable card? How many can I have? How often can I use them?
|
{
"text": "Can I get a disposable card? How many can I have? How often can I use them?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994274377822876
},
{
"label": "POSITIVE",
"score": 0.0005726246745325625
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 29
}
|
Default
| null | null |
Could you please freeze my card immediately?
|
{
"text": "Could you please freeze my card immediately?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994788765907288
},
{
"label": "POSITIVE",
"score": 0.00052119221072644
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 41
}
|
Default
| null | null |
I'm still waiting for my card that was issued a week ago. What should I do?
|
{
"text": "I'm still waiting for my card that was issued a week ago. What should I do?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988021850585938
},
{
"label": "POSITIVE",
"score": 0.0011978346155956388
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 11
}
|
Default
| null | null |
I do not recognize the card payment.
|
{
"text": "I do not recognize the card payment."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996603727340698
},
{
"label": "POSITIVE",
"score": 0.0003395995299797505
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 16
}
|
Default
| null | null |
Am I able to get this shipped to China?
|
{
"text": "Am I able to get this shipped to China?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989535808563232
},
{
"label": "POSITIVE",
"score": 0.0010464375372976065
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 9
}
|
Default
| null | null |
My phone is at the hotel. How can I use the app?
|
{
"text": "My phone is at the hotel. How can I use the app?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998443067073822
},
{
"label": "POSITIVE",
"score": 0.0015569363022223115
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 42
}
|
Default
| null | null |
The exchange rate was not correct for the item I bought.
|
{
"text": "The exchange rate was not correct for the item I bought."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997358918190002
},
{
"label": "POSITIVE",
"score": 0.0002640738966874778
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 17
}
|
Default
| null | null |
Where do we mail the card?
|
{
"text": "Where do we mail the card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9974821209907532
},
{
"label": "POSITIVE",
"score": 0.002517908113077283
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 43
}
|
Default
| null | null |
I was trying to make a transfer and got an error message telling me it was not possible to make the transfer. This has never happened before, what happened?
|
{
"text": "I was trying to make a transfer and got an error message telling me it was not possible to make the transfer. This has never happened before, what happened?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991981387138367
},
{
"label": "POSITIVE",
"score": 0.0008018199005164206
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 7
}
|
Default
| null | null |
Hey, I ordered a thing but changed my mind and want a refund on it. Since I haven't received the thing, would you just go ahead and cancel the payment for me?
|
{
"text": "Hey, I ordered a thing but changed my mind and want a refund on it. Since I haven't received the thing, would you just go ahead and cancel the payment for me?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992996454238892
},
{
"label": "POSITIVE",
"score": 0.0007003229111433029
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 52
}
|
Default
| null | null |
Why was my transfer charged a fee?
|
{
"text": "Why was my transfer charged a fee?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987001419067383
},
{
"label": "POSITIVE",
"score": 0.0012998508755117655
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 64
}
|
Default
| null | null |
Why is my card payment pending?
|
{
"text": "Why is my card payment pending?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9985156655311584
},
{
"label": "POSITIVE",
"score": 0.001484319451265037
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 45
}
|
Default
| null | null |
Why was I charged $1 in a transaction?
|
{
"text": "Why was I charged $1 in a transaction?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986039996147156
},
{
"label": "POSITIVE",
"score": 0.0013960639480501413
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 34
}
|
Default
| null | null |
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