text
stringlengths 13
409
| inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
Can I top-up via Apple Pay?
|
{
"text": "Can I top-up via Apple Pay?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.997665524482727
},
{
"label": "POSITIVE",
"score": 0.0023344417568296194
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 2
}
|
Default
| null | null |
Am I able to use my account if the identity verification is not complete?
|
{
"text": "Am I able to use my account if the identity verification is not complete?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991747736930847
},
{
"label": "POSITIVE",
"score": 0.0008251552353613079
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 74
}
|
Default
| null | null |
Where can I find a list of descriptions the disposable cards have?
|
{
"text": "Where can I find a list of descriptions the disposable cards have?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991851449012756
},
{
"label": "POSITIVE",
"score": 0.0008148708730004728
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 29
}
|
Default
| null | null |
What is the verification code for my top up card?
|
{
"text": "What is the verification code for my top up card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987505674362183
},
{
"label": "POSITIVE",
"score": 0.00124939635861665
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 71
}
|
Default
| null | null |
My bag got stolen with all my cards. Can you please cancel my card and send a new one?
|
{
"text": "My bag got stolen with all my cards. Can you please cancel my card and send a new one?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989296793937683
},
{
"label": "POSITIVE",
"score": 0.0010702997678890824
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 41
}
|
Default
| null | null |
The app says my transfer failed
|
{
"text": "The app says my transfer failed"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997642636299133
},
{
"label": "POSITIVE",
"score": 0.00023568930919282138
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 35
}
|
Default
| null | null |
How do I exchange USD to GBP?
|
{
"text": "How do I exchange USD to GBP?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998418927192688
},
{
"label": "POSITIVE",
"score": 0.0015811229823157191
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 33
}
|
Default
| null | null |
Unsure how to provide my identity.
|
{
"text": "Unsure how to provide my identity."
}
|
[
{
"label": "NEGATIVE",
"score": 0.999622106552124
},
{
"label": "POSITIVE",
"score": 0.0003779055259656161
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 68
}
|
Default
| null | null |
Why hasn't my money transfer shown up yet?
|
{
"text": "Why hasn't my money transfer shown up yet?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990676045417786
},
{
"label": "POSITIVE",
"score": 0.0009324716520495713
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 5
}
|
Default
| null | null |
The ATM ate my card; how do I get a new one?
|
{
"text": "The ATM ate my card; how do I get a new one?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9973004460334778
},
{
"label": "POSITIVE",
"score": 0.002699580043554306
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 18
}
|
Default
| null | null |
why hasn't my virtual card arrived?
|
{
"text": "why hasn't my virtual card arrived?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998478353023529
},
{
"label": "POSITIVE",
"score": 0.0015216533793136477
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 40
}
|
Default
| null | null |
What are the acceptable currencies for adding funds?
|
{
"text": "What are the acceptable currencies for adding funds?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9964801669120789
},
{
"label": "POSITIVE",
"score": 0.003519840771332383
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 54
}
|
Default
| null | null |
I've tried many times to make a payment, but it's not going through. What's wrong?
|
{
"text": "I've tried many times to make a payment, but it's not going through. What's wrong?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993969202041626
},
{
"label": "POSITIVE",
"score": 0.0006030422518961132
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 25
}
|
Default
| null | null |
Can you please help me in canceling my order.
|
{
"text": "Can you please help me in canceling my order."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992483258247375
},
{
"label": "POSITIVE",
"score": 0.0007516196346841753
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 52
}
|
Default
| null | null |
Why would the ATM machine fail to give me the cash withdrawal I requested?
|
{
"text": "Why would the ATM machine fail to give me the cash withdrawal I requested?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9985594153404236
},
{
"label": "POSITIVE",
"score": 0.001440645195543766
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 26
}
|
Default
| null | null |
Tell me what the steps for the identity checks are
|
{
"text": "Tell me what the steps for the identity checks are"
}
|
[
{
"label": "NEGATIVE",
"score": 0.988443911075592
},
{
"label": "POSITIVE",
"score": 0.011556068435311317
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 69
}
|
Default
| null | null |
i needed money for a night out with the girls but i was declined, why?
|
{
"text": "i needed money for a night out with the girls but i was declined, why?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998481810092926
},
{
"label": "POSITIVE",
"score": 0.0015182204078882933
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 26
}
|
Default
| null | null |
I am trying to transfer and it has been stopped why is that
|
{
"text": "I am trying to transfer and it has been stopped why is that"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989172220230103
},
{
"label": "POSITIVE",
"score": 0.0010828463127836585
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 7
}
|
Default
| null | null |
I need to change details about my personal account.
|
{
"text": "I need to change details about my personal account."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994980096817017
},
{
"label": "POSITIVE",
"score": 0.0005019360687583685
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 30
}
|
Default
| null | null |
What ATMs can I use my card?
|
{
"text": "What ATMs can I use my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9968359470367432
},
{
"label": "POSITIVE",
"score": 0.003164079273119569
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 3
}
|
Default
| null | null |
Has there been any activity on my card today?
|
{
"text": "Has there been any activity on my card today?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9977679252624512
},
{
"label": "POSITIVE",
"score": 0.0022320749703794718
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 41
}
|
Default
| null | null |
When I tried to transfer funds to my friend today I was unable to do so, why?
|
{
"text": "When I tried to transfer funds to my friend today I was unable to do so, why?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996639490127563
},
{
"label": "POSITIVE",
"score": 0.0003361008712090552
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 35
}
|
Default
| null | null |
My salary is in GBP, do I need to exchange it before putting it into my account?
|
{
"text": "My salary is in GBP, do I need to exchange it before putting it into my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986382126808167
},
{
"label": "POSITIVE",
"score": 0.0013618149096146226
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 50
}
|
Default
| null | null |
Why can't my transfer complete?
|
{
"text": "Why can't my transfer complete?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992868304252625
},
{
"label": "POSITIVE",
"score": 0.0007132187602110207
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 35
}
|
Default
| null | null |
Is there an auto top up feature?
|
{
"text": "Is there an auto top up feature?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9948765635490417
},
{
"label": "POSITIVE",
"score": 0.005123462062329054
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 4
}
|
Default
| null | null |
I going to be traveling, can I set up auto top-up if I run low on money?
|
{
"text": "I going to be traveling, can I set up auto top-up if I run low on money?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998576283454895
},
{
"label": "POSITIVE",
"score": 0.0014237493742257357
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 4
}
|
Default
| null | null |
Why did the person I transferred money to not receive the correct amount? What should I do to get them the right amount, do I have to transfer more money to them?
|
{
"text": "Why did the person I transferred money to not receive the correct amount? What should I do to get them the right amount, do I have to transfer more money to them?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996589422225952
},
{
"label": "POSITIVE",
"score": 0.0003410071658436209
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 64
}
|
Default
| null | null |
What is the first step that I should take after my card has been stolen?
|
{
"text": "What is the first step that I should take after my card has been stolen?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9967155456542969
},
{
"label": "POSITIVE",
"score": 0.0032844217494130135
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 41
}
|
Default
| null | null |
What is the handling fee for transfer?
|
{
"text": "What is the handling fee for transfer?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9961690306663513
},
{
"label": "POSITIVE",
"score": 0.003831004025414586
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 56
}
|
Default
| null | null |
Is there a daily auto top-up limit?
|
{
"text": "Is there a daily auto top-up limit?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9969635605812073
},
{
"label": "POSITIVE",
"score": 0.0030364608392119408
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 4
}
|
Default
| null | null |
Please help me set up a new PIN.
|
{
"text": "Please help me set up a new PIN."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9897893071174622
},
{
"label": "POSITIVE",
"score": 0.010210634209215641
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 21
}
|
Default
| null | null |
Can I use my card to withdraw from my account?
|
{
"text": "Can I use my card to withdraw from my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995735287666321
},
{
"label": "POSITIVE",
"score": 0.00042644861969165504
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 3
}
|
Default
| null | null |
A transfer I sent was received in less than the full amount I originally sent, and now I have to send additional funds to cover the full amount. What happened?
|
{
"text": "A transfer I sent was received in less than the full amount I originally sent, and now I have to send additional funds to cover the full amount. What happened?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996587038040161
},
{
"label": "POSITIVE",
"score": 0.0003412760270293802
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 64
}
|
Default
| null | null |
What are the fees for using a European bank card?
|
{
"text": "What are the fees for using a European bank card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9978419542312622
},
{
"label": "POSITIVE",
"score": 0.0021579803433269262
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 57
}
|
Default
| null | null |
I need to know where do my funds come from
|
{
"text": "I need to know where do my funds come from"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994508624076843
},
{
"label": "POSITIVE",
"score": 0.0005491257761605084
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 70
}
|
Default
| null | null |
I sent a transfer to a friend that needs it urgently. It has already been 2 hours and still hasn't come through to her. How long does it normally take?
|
{
"text": "I sent a transfer to a friend that needs it urgently. It has already been 2 hours and still hasn't come through to her. How long does it normally take?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988980293273926
},
{
"label": "POSITIVE",
"score": 0.0011019485536962748
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 66
}
|
Default
| null | null |
I used the wrong account number!
|
{
"text": "I used the wrong account number!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996659755706787
},
{
"label": "POSITIVE",
"score": 0.0003340877592563629
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 8
}
|
Default
| null | null |
What businesses accept my card?
|
{
"text": "What businesses accept my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9882363677024841
},
{
"label": "POSITIVE",
"score": 0.011763665825128555
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 10
}
|
Default
| null | null |
I need a new card, my old card is expiring.
|
{
"text": "I need a new card, my old card is expiring."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988106489181519
},
{
"label": "POSITIVE",
"score": 0.0011893349001184106
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 9
}
|
Default
| null | null |
What is the charge for using a Top up card in the US?
|
{
"text": "What is the charge for using a Top up card in the US?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9970560073852539
},
{
"label": "POSITIVE",
"score": 0.0029439697973430157
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 57
}
|
Default
| null | null |
How many cards am I allowed?
|
{
"text": "How many cards am I allowed?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9946005344390869
},
{
"label": "POSITIVE",
"score": 0.005399463698267937
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 39
}
|
Default
| null | null |
I answered so many questions about my identity. Why do you need this info?
|
{
"text": "I answered so many questions about my identity. Why do you need this info?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9969834685325623
},
{
"label": "POSITIVE",
"score": 0.0030165077187120914
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 74
}
|
Default
| null | null |
They is a payment I don't recognize on my statement.
|
{
"text": "They is a payment I don't recognize on my statement."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9381528496742249
},
{
"label": "POSITIVE",
"score": 0.06184719502925873
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 16
}
|
Default
| null | null |
How much does it cost for additional cards?
|
{
"text": "How much does it cost for additional cards?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999315619468689
},
{
"label": "POSITIVE",
"score": 0.0006844234303571284
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 39
}
|
Default
| null | null |
how many uses are the disposable cards good for?
|
{
"text": "how many uses are the disposable cards good for?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992257356643677
},
{
"label": "POSITIVE",
"score": 0.0007743137539364398
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 29
}
|
Default
| null | null |
How much will it be in order to pay with a bank transfer using SEPA?
|
{
"text": "How much will it be in order to pay with a bank transfer using SEPA?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994812607765198
},
{
"label": "POSITIVE",
"score": 0.0005187641363590956
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 56
}
|
Default
| null | null |
I'm waiting for my transaction to complete.
|
{
"text": "I'm waiting for my transaction to complete."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9979221224784851
},
{
"label": "POSITIVE",
"score": 0.002077864482998848
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 66
}
|
Default
| null | null |
What do I do if I think someone has used my card without permission? I can see a few transactions I don't recognize.
|
{
"text": "What do I do if I think someone has used my card without permission? I can see a few transactions I don't recognize."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993009567260742
},
{
"label": "POSITIVE",
"score": 0.0006989869871176779
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 22
}
|
Default
| null | null |
I got less cash at the ATM than I asked for. Why?
|
{
"text": "I got less cash at the ATM than I asked for. Why?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988945126533508
},
{
"label": "POSITIVE",
"score": 0.001105485949665308
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 75
}
|
Default
| null | null |
Can I already use my account although the identity verification has not passed yet?
|
{
"text": "Can I already use my account although the identity verification has not passed yet?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986550807952881
},
{
"label": "POSITIVE",
"score": 0.0013449531979858875
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 74
}
|
Default
| null | null |
Is the top-up amount unlimited?
|
{
"text": "Is the top-up amount unlimited?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.3525993227958679
},
{
"label": "POSITIVE",
"score": 0.6474007368087769
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 60
}
|
Default
| null | null |
Can i get payed through this system?
|
{
"text": "Can i get payed through this system?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999235987663269
},
{
"label": "POSITIVE",
"score": 0.0007640499388799071
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 50
}
|
Default
| null | null |
How to order a virtual card
|
{
"text": "How to order a virtual card"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9757054448127747
},
{
"label": "POSITIVE",
"score": 0.02429456077516079
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 40
}
|
Default
| null | null |
Why is my transfer pending?
|
{
"text": "Why is my transfer pending?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998654842376709
},
{
"label": "POSITIVE",
"score": 0.001345077995210886
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 48
}
|
Default
| null | null |
Why was one of my transfers declined?
|
{
"text": "Why was one of my transfers declined?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9971728324890137
},
{
"label": "POSITIVE",
"score": 0.00282712047919631
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 27
}
|
Default
| null | null |
Please help me with my card. As i have tried to use my card in two different ATMs but repeatedly it was declining by ATM.
|
{
"text": "Please help me with my card. As i have tried to use my card in two different ATMs but repeatedly it was declining by ATM."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991777539253235
},
{
"label": "POSITIVE",
"score": 0.0008222339674830437
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 26
}
|
Default
| null | null |
Why did I not get all the money that I asked for? I asked for all the cash in my my account, but I only got about half. Why is that??
|
{
"text": "Why did I not get all the money that I asked for? I asked for all the cash in my my account, but I only got about half. Why is that??"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993512034416199
},
{
"label": "POSITIVE",
"score": 0.0006487388163805008
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 75
}
|
Default
| null | null |
I need help with understanding why my card is not working.
|
{
"text": "I need help with understanding why my card is not working."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996803998947144
},
{
"label": "POSITIVE",
"score": 0.0003196464094799012
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 14
}
|
Default
| null | null |
There was a direct debit transaction I have don't think should be there.
|
{
"text": "There was a direct debit transaction I have don't think should be there."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9977660179138184
},
{
"label": "POSITIVE",
"score": 0.002233977662399411
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 28
}
|
Default
| null | null |
What are my options for holding money in multiple currencies?
|
{
"text": "What are my options for holding money in multiple currencies?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986783862113953
},
{
"label": "POSITIVE",
"score": 0.001321622752584517
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 36
}
|
Default
| null | null |
where can i see money source?
|
{
"text": "where can i see money source?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992963075637817
},
{
"label": "POSITIVE",
"score": 0.000703654543031007
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 70
}
|
Default
| null | null |
Why do I have an unexpected fee on my bill?
|
{
"text": "Why do I have an unexpected fee on my bill?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9881673455238342
},
{
"label": "POSITIVE",
"score": 0.011832618154585361
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 64
}
|
Default
| null | null |
How do I turn on my new card?
|
{
"text": "How do I turn on my new card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9975786805152893
},
{
"label": "POSITIVE",
"score": 0.002421298297122121
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 0
}
|
Default
| null | null |
The exchange rate for my electronic payment is incorrect.
|
{
"text": "The exchange rate for my electronic payment is incorrect."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997139573097229
},
{
"label": "POSITIVE",
"score": 0.00028598352218978107
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 17
}
|
Default
| null | null |
I have duplicate charges for the same transaction
|
{
"text": "I have duplicate charges for the same transaction"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991950392723083
},
{
"label": "POSITIVE",
"score": 0.0008049921598285437
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 63
}
|
Default
| null | null |
Can I cancel a transaction?
|
{
"text": "Can I cancel a transaction?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997226595878601
},
{
"label": "POSITIVE",
"score": 0.00027730109286494553
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 8
}
|
Default
| null | null |
I have been charged a fee, I didn't know about this fee before! When do you charge extra for card payments?
|
{
"text": "I have been charged a fee, I didn't know about this fee before! When do you charge extra for card payments?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9927491545677185
},
{
"label": "POSITIVE",
"score": 0.007250919472426176
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 15
}
|
Default
| null | null |
What is this extra pound charge for?
|
{
"text": "What is this extra pound charge for?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9928721785545349
},
{
"label": "POSITIVE",
"score": 0.007127905264496803
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 34
}
|
Default
| null | null |
My card is stuck in the ATM?
|
{
"text": "My card is stuck in the ATM?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989809393882751
},
{
"label": "POSITIVE",
"score": 0.001019038143567741
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 18
}
|
Default
| null | null |
What is with the need to have all my ID information?
|
{
"text": "What is with the need to have all my ID information?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995328187942505
},
{
"label": "POSITIVE",
"score": 0.00046715253847651184
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 74
}
|
Default
| null | null |
How do I activate my card that just arrived?
|
{
"text": "How do I activate my card that just arrived?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9983957409858704
},
{
"label": "POSITIVE",
"score": 0.0016041991766542196
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 0
}
|
Default
| null | null |
I would like more physical cards
|
{
"text": "I would like more physical cards"
}
|
[
{
"label": "NEGATIVE",
"score": 0.8580210208892822
},
{
"label": "POSITIVE",
"score": 0.14197896420955658
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 39
}
|
Default
| null | null |
Help me cancel a transaction.
|
{
"text": "Help me cancel a transaction."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996950626373291
},
{
"label": "POSITIVE",
"score": 0.0003049442602787167
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 8
}
|
Default
| null | null |
Why isn't my Google Pay top up working for me? Did I do something wrong?
|
{
"text": "Why isn't my Google Pay top up working for me? Did I do something wrong?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994008541107178
},
{
"label": "POSITIVE",
"score": 0.0005991251091472805
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 2
}
|
Default
| null | null |
Can you tell me how long it takes for a new card to come?
|
{
"text": "Can you tell me how long it takes for a new card to come?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990571141242981
},
{
"label": "POSITIVE",
"score": 0.0009428831981495023
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 12
}
|
Default
| null | null |
are there any country restrictions?
|
{
"text": "are there any country restrictions?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9959710240364075
},
{
"label": "POSITIVE",
"score": 0.004028936382383108
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 24
}
|
Default
| null | null |
My card payment has had the status of pending forever. What is the issue? It should have gone through at some point.
|
{
"text": "My card payment has had the status of pending forever. What is the issue? It should have gone through at some point."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990491271018982
},
{
"label": "POSITIVE",
"score": 0.0009508400689810514
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 45
}
|
Default
| null | null |
I was mugged. They took everything. I can't use the app. What do I do?
|
{
"text": "I was mugged. They took everything. I can't use the app. What do I do?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999031662940979
},
{
"label": "POSITIVE",
"score": 0.0009683966054581106
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 42
}
|
Default
| null | null |
A percentage fee was charged to my withdrawal.
|
{
"text": "A percentage fee was charged to my withdrawal."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9973815083503723
},
{
"label": "POSITIVE",
"score": 0.0026184977032244205
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 19
}
|
Default
| null | null |
Can I add other people to my account, so they can top up?
|
{
"text": "Can I add other people to my account, so they can top up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987813830375671
},
{
"label": "POSITIVE",
"score": 0.0012185947271063924
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 62
}
|
Default
| null | null |
need to know if there is a maximum i can top up
|
{
"text": "need to know if there is a maximum i can top up"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9734628796577454
},
{
"label": "POSITIVE",
"score": 0.026537125930190086
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 60
}
|
Default
| null | null |
Hi, One of payment is still coming as pending for which i have already paid by card. I guess it did not processed, could you please check and update me.
|
{
"text": "Hi, One of payment is still coming as pending for which i have already paid by card. I guess it did not processed, could you please check and update me."
}
|
[
{
"label": "NEGATIVE",
"score": 0.996507465839386
},
{
"label": "POSITIVE",
"score": 0.003492470132187009
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 45
}
|
Default
| null | null |
Why does a cash withdrawal show as pending?
|
{
"text": "Why does a cash withdrawal show as pending?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989707469940186
},
{
"label": "POSITIVE",
"score": 0.0010293243685737252
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 46
}
|
Default
| null | null |
Hi I'm waiting for a refund for an item I bought. I have contacted the merchant directly but had nothing back. Can you tell me whether or not you are able to refund me for the item?
|
{
"text": "Hi I'm waiting for a refund for an item I bought. I have contacted the merchant directly but had nothing back. Can you tell me whether or not you are able to refund me for the item?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986644983291626
},
{
"label": "POSITIVE",
"score": 0.0013355064438655972
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 51
}
|
Default
| null | null |
How can I reset my PIN?
|
{
"text": "How can I reset my PIN?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992696642875671
},
{
"label": "POSITIVE",
"score": 0.0007303766906261444
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 21
}
|
Default
| null | null |
Is it possible to get a Visa and Mastercard from you?
|
{
"text": "Is it possible to get a Visa and Mastercard from you?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9885541796684265
},
{
"label": "POSITIVE",
"score": 0.011445806361734867
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 73
}
|
Default
| null | null |
I would like a physical card sent to me.
|
{
"text": "I would like a physical card sent to me."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9879200458526611
},
{
"label": "POSITIVE",
"score": 0.012079927138984203
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 43
}
|
Default
| null | null |
Is there a charge for getting more cards?
|
{
"text": "Is there a charge for getting more cards?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9982056617736816
},
{
"label": "POSITIVE",
"score": 0.0017943273996934295
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 39
}
|
Default
| null | null |
Can it automatically top up my account?
|
{
"text": "Can it automatically top up my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9927790760993958
},
{
"label": "POSITIVE",
"score": 0.007220868021249771
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 4
}
|
Default
| null | null |
I have multiple of the same transaction
|
{
"text": "I have multiple of the same transaction"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9848259091377258
},
{
"label": "POSITIVE",
"score": 0.015174098312854767
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 63
}
|
Default
| null | null |
my payment was rejected
|
{
"text": "my payment was rejected"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9985446929931641
},
{
"label": "POSITIVE",
"score": 0.001455367193557322
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 25
}
|
Default
| null | null |
Top up keeps failing
|
{
"text": "Top up keeps failing"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997321963310242
},
{
"label": "POSITIVE",
"score": 0.0002677361771930009
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 59
}
|
Default
| null | null |
Is there a charge for using an European bank card for top up?
|
{
"text": "Is there a charge for using an European bank card for top up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988024234771729
},
{
"label": "POSITIVE",
"score": 0.0011975773377344012
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 57
}
|
Default
| null | null |
How do I set up an account for my children?
|
{
"text": "How do I set up an account for my children?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992707371711731
},
{
"label": "POSITIVE",
"score": 0.0007292724912986159
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 1
}
|
Default
| null | null |
I sent a payment to the wrong account number - can that transaction be reversed? I am worried about accidentally giving my money away.
|
{
"text": "I sent a payment to the wrong account number - can that transaction be reversed? I am worried about accidentally giving my money away."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994779229164124
},
{
"label": "POSITIVE",
"score": 0.0005220575840212405
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 8
}
|
Default
| null | null |
How long does a transfer to another country normally take? I check over and over again and see that my transfer is still pending. It's 2018, nothing should take this long. I have confirmed my account information, so there is no error. What is the hold up?
|
{
"text": "How long does a transfer to another country normally take? I check over and over again and see that my transfer is still pending. It's 2018, nothing should take this long. I have confirmed my account information, so there is no error. What is the hold up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.7692214250564575
},
{
"label": "POSITIVE",
"score": 0.23077858984470367
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 48
}
|
Default
| null | null |
I think I was charged extra on my payment on last Saturday. Maybe the exchange rate was wrong? I'd like a refund.
|
{
"text": "I think I was charged extra on my payment on last Saturday. Maybe the exchange rate was wrong? I'd like a refund."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9960920214653015
},
{
"label": "POSITIVE",
"score": 0.003907906822860241
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 17
}
|
Default
| null | null |
I require verification for my source of funds.
|
{
"text": "I require verification for my source of funds."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9959134459495544
},
{
"label": "POSITIVE",
"score": 0.0040865191258490086
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 70
}
|
Default
| null | null |
what is this fee for transfering
|
{
"text": "what is this fee for transfering"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9874175786972046
},
{
"label": "POSITIVE",
"score": 0.012582383118569851
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 64
}
|
Default
| null | null |
Is EUR one of the currencies you deal with?
|
{
"text": "Is EUR one of the currencies you deal with?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9638105630874634
},
{
"label": "POSITIVE",
"score": 0.03618944063782692
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 36
}
|
Default
| null | null |
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