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Operations Analyst - Software Utility Services Operations Analyst - Software Utility Services Operations Analyst - Software Utility Services - Accenture Minneapolis MN Lakeville, MN Operations Analyst  Experienced quality oriented professional with a proven knowledge of advanced technology and application support. I am aiming to leverage my skills to successfully fill an Operations/Systems Analyst role at your company. Work Experience Operations Analyst - Software Utility Services Accenture Minneapolis MN - Minneapolis, MN 2008 to Present • Work with product and development teams to provide support throughout the product delivery lifecycle (SDLC).  • Provide second level technical support as part of the IT Operations Analyst team to deliver excellent customer service.  • Support Revenue Accounting Applications used by thirty low cost airlines across the globe.  • Take ownership of operational issues and perform analysis to find the root cause to provide both a short-term resolution and a long term fix.  • Provide detailed analysis when working with the development team to resolve customer issues to meet SLA's.  • Perform application upgrades, migrations and new sever builds.  • Experienced supporting and working with global teams in India and the Philippines to deliver 7/24 support in an on-call and weekend rotation.  • Worked with auditors from Ersnt and Young to audit the applications and related processes.  • Use Remedy and ServiceNow to track and resolve incident cases and to implement changes. This includes Incident and problem management, as well as change management.  • Scheduling coordinator and managed the project for server patching of 500 plus Windows servers on a monthly basis. Worked as part of team to set up auto patching on the servers.  • Use and recommend modifications for SCOM and Sitescope alerts to track and resolve system issues.  • Contributes to the development of best practices, policies, procedures and end user training. Write SOP's and documentation to use for similar occurrences.  • Ensure applications are up and available to the client as described by their SLA's.  • Triage system and application logs for early resolution of system errors, or impacts caused by new code migrations.  • Supported API's for Revenue Accounting Open Skies applications. Database Administrator - Systems Analyst UNISYS CORPORATION - Eagan, MN 2000 to 2007 • Provided Oracle and SQL Incident DBA support for all Eagan Service Center clients. This included mission critical Unisys corporate databases as well as out-sourcing client's databases on Windows and UNIX servers.  • Worked the Application analysts to resolve issues on Oracle Database Application servers.  • Worked with the Windows Systems groups to resolve Oracle and SQL backup issues and to restart the Veritas backups when necessary. This included exports, hot and cold backups.  • Performed database performance reporting.  • Performed SQL Server Installations and configurations.  • Installed Microsoft security patches and hot-fixes on multiple servers.  • Provided Active Directory support managing local accounts and user policies.  • Rebuilt databases when required after recovering from media failures.  • Identified persistent problems and followed up with appropriate support resources to resolve and prevent future occurrences.  • Participated in disaster recovery exercises to rebuild critical client databases to the stated business resumption point. Education BS in Business Management Cardinal Stritch University - Milwaukee, WI Skills System analysis, Remote access, Problem solving, Excellent communication skills, Team player, testing, Active Directory, HTML, Security Additional Information Skills  • System analysis  • Excellent problem solving abilities  • System upgrades  • Excellent communication skills  • Remote access support  • Client focused  • Strong team player.
Database_Administrator Systems_Administrator
Senior Financial Systems Administrator Senior Financial Systems Administrator Systems Administrator and DBA Woodbridge, VA I am a dedicated System’s Administrator with over 20 years of experience administering, troubleshooting and managing network applications and services. I have a very heavy emphasis as a Principal Systems Specialist; which is someone who can become an expert at programs very quickly. I have worked usually to support Financial Applications or Finance Departments in software applications such as Deltek Costpoint, Deltek Time & Expense and IBM Cognos allowing me a unique experience of knowing finance very well. Authorized to work in the US for any employer Work Experience Senior Financial Systems Administrator ICF Consulting, Inc. - Fairfax, VA October 2018 to July 2019 ·        Performed comprehensive Costpoint, Time & Expense and IBM Cognos applications administration for 6,000+ employees and contractors.  ·        Provided technical guidance on all system architecture and made recommendations as needed.  ·        Installed O/S and Deltek patches as necessary and through an approved Approval Review Board.  ·        Queried back-end databases for data analysis, extraction or other required activities.  ·        Tuned and Enhanced Finance system servers and ensured the highest level of uptime.  ·        Advised data conversion teams on best practices, data analytics and data cleansing techniques to ensure migrations of several subsidiary companies systems were appropriately being integrated into ICF’s “Gold” Costpoint.  ·        Requested servers, as necessary, for builds or integrations into financial systems.  ·        Built and maintained system interfaces for connectivity to outside applications or integrations.  ·        Worked with Deltek creating cases and managing support tickets for optimum resolution.  Maintained, documented and verified extensibilities designed for data extractions for integrations or other data exchange purposes. Systems Consultant Cydecor & Millenium Group & other various - Crystal City, VA February 2006 to October 2018 ? Install, configure, deploy and plan software setup and upgrades of Deltek suite of products.  ? Assist with Deltek Costpoint, Time and Expense and Cognos Software which may include creating documentation, writing reports, configuring systems, providing training and installing software.  ? Assist with integration and data analysis of migrated systems to ensure data accuracy.  ? Use Costpoint Best Practices to review and recommend upgrade paths, expansions or upgrades utilizing Business Rules Analysis, Project Planning, Technical Needs, Testing and Go-Live plans.  ? Install, architect and configure SQL databases for custom applications, upgrades or patching.  ? Create documentation or training materials, classes, PowerPoint presentations as needed for training and supplements.  ? Design, configure and implement security for Deltek Costpoint or TESS through Active Directory.  Implement security for portals, reports or general access for Cognos. Sr. Systems Administrator and DBA ASM Research (an Accenture Federal Services Company) - Fairfax, VA March 2015 to March 2017 ? Architected ASMs Exchange 2013 environment, design, storage, backup and recovery and all archive data storage and server design consisting of physical servers and virtual remote servers that served as part of the DR backup and recovery model.  ? Migrated over 15,000 user and resource mailboxes from Exchange 2007 to 2013 minimizing downtime to the minimum amount feasibly possible.  ? Served as Corporate SQL DBA and reviewed and approved all scripts ran against the server for all databases. The Corporate SQL servers hosted over 500 active databases across 15 servers including several high-availability (HA) clustered servers.  ? Responsible for setup and maintenance of Corporate SQL Database servers HA and Disaster Recovery (DR) setup, configuration and design. This included testing, documentation and DR scenarios.  ? Maintained all Corporate SQL Database backups and was responsible for testing database restorations. Responsible for DR processes, technologies, written plans and documentation for DR scenarios.  ? Initiated, created, reviewed, approved and executed all scripts to database back-end for all Financial Application Server Databases.  ? Acted as Administrator for all Financial Applications including Deltek Costpoint, Time and Expense and Cognos.  ? Installed operating system hotfixes to Financial Application servers and ensured maximum uptime.  ? Administered the Cognos environment, maintained user accounts and designed, created reports, packages, data models as necessary based on requests.  ? Responsible for creating and maintaining several administrative Active Directory scripts, mostly PowerShell, to manage dormant user accounts, expired user accounts, acting upon terminated user accounts to remove many attributes and initiating emails to managers about upcoming accounts pending termination and deletion for administrative purposes and action. Sr. Systems Administrator and DBA Alltech Int'l - Crystal City, VA July 2013 to February 2015 ? Acted as DBA for essential DoD application requiring 99.9% uptime and serviced 20,000+ users across 18 agencies.  ? Proactively monitored the SQL Server 2005/2008 database systems to ensure secure services with minimum downtime.  ? Maintained and managed customer applications and databases. Provided system maintenance and daily operations reports, back-ups, restore services, patch management, failovers and other DBA services.   ? Proactively monitored systems performance attributes to include but not limited to server uptime, resource consumption and data connectivity and communicate and report issues.  ? Performed analyses, documented and provided reports of major problems and unplanned service outages after action reports (AARs).   ? Provided technical input for briefings, documents, reviews and discussions on current and proposed servers and network infrastructures using best practices for IT Enterprise Service Operations and the ITIL practices.  ? Performed routine maintenance and support for servers, applications, databases and peripherals including deploying patches, GPO’s, managing standard servers and virtual machines and upgrading software such as Java, Tomcat, and ActiveMQ to the next approved version or release.   ? Responsible for planning, managing and deploying infrastructure changes into the production environment successfully while minimizing interruptions to customers and current IT services.  ? Acted as Information Assurance Engineer maintaining IAVAs, POAMs, DRAs within VMS.  ? Managed servers, applications and clusters using AutoStart and Dameware.  ? Utilized Remedy for reporting incidents and Work Orders. Principal Systems Specialist/Senior Systems Administrator VSE Corporation - Alexandria, VA February 2007 to July 2013 ? Acted as Assistant to Senior Network Architect.  ? Acted as Cognos Systems Administrator maintaining Cognos environment, creating data transformations for use to Cognos Developers, and validating and publishing reports to production environments.  ? Worked tightly with Oracle DBA and Deltek suite of products including Costpoint, Time and Expense and Costpoint Analytics Dashboards.  ? Served as the only Administrator of ADP for the IT Services Department. This required working heavily with the Payroll department on integration with ADP.  ? VSE had a third-party solution for Purchase Management which was fully integrated with Costpoint 7 using Web Services. This included exchange Purchase Requisition and Purchase Order data between these systems.  ? Assisted with DCAA and SOX audits when necessary. Recommend process and system design enhancements to simplify system use for end users and managers.  ? Administered Active Directory by creating reports, writing scripts to query or update data.  ? Administered Exchange 2010 mail exchange servers and managed mailboxes and mailbox databases.  ? Tested and planned deployment of Microsoft Updates using WSUS server to over 350 servers and 2500 workstations. Plan server shutdowns or outage for maximum availability.  ? VMWare Administrator of more than 350 virtual machines on nearly 50 hosts.  ? Assisted and performed network traces and NetFlow reports in order to determine applications, backups or network issues affecting over 25 remote sites connected by MPLS or VPN tunnel. Facility Technician and Database Administrator National Credit Union Administration - Alexandria, VA February 2000 to February 2007 ? Created, maintained and continually designed an Access database with several modules that controlled all assignments coming into and out of the office, printing center and distribution center.  ? Maintained our ListServ system and Electronic Mail using MS Exchange by serving as primary point of contact for the Electronic Express Subscription Service.  ? Maintained the ListServ database and front-end databases.  ? Managed documents on the FTP server and maintained links to documents as a Webmaster for the ListServ system.  ? Maintained subscription lists and conducted periodic reviews of subscribers’ e mail addresses through the use of SQL. Gathered detailed reports from SQL in regards to subscribers.   ? Created and maintained all Exchange Organization Outlook forms, including VB coding.  ? Oversaw the operation of the central office security system, digital CCTVs and access control system (employee security badges, security codes, keys and cipher locks); over 50 electronic code key doors, over 25 ciphered doors and maintained all keys for the seven story office building which encompassed more than 400 individually keyed locks – maintained mostly in a secured Access Database. Education Associate in Transportation & Communications Potomac Job Corps Center - Washin November 1997 to December 1998 Biology Marshall University - Huntington, WV September 1996 to August 1997 Diploma in Science Tolsia High School - Fort Gay, WV September 1992 to May 1996 Skills Active Directory (10+ years), Vmware (10+ years), LYNC (5 years), System Administrator (10+ years), Exchange Server (10+ years), System Admin (10+ years), Powershell (5 years), SCCM (3 years), Deltek (10+ years)
Systems_Administrator Database_Administrator
Senior Analyst/Programmer / GIS Analyst Senior Analyst/Programmer / GIS Analyst Senior Analyst/Programmer / GIS Analyst - CBRE-Econometric Advisors Weymouth, MA Work Experience Senior Analyst/Programmer / GIS Analyst CBRE-Econometric Advisors - Boston, MA December 2014 to Present Responsibilities  T-SQL programming of Real Estate information particularly Multi-housing data from raw data processing stage to final product warehouse population. Setup spatial analysis and visualization of building locations as well as statistical analysis at the market, submarket, zip code and census block group level. Created custom queries based on economist requests. Responsible for management of all GIS data and acquisition of new data within Econometric Advisors Group  Accomplishments  • Quickly got up to speed on an existing data warehouse of real estate data.  • Customized the database for new products  • Troubleshooting data inconsistencies.  • Worked with economists during forecasting and visualized results for error checking and trend analysis  • Displayed mapping information using ArcGIS Online Data portal.  • Managed map reconciliation process and identified, manipulated, and imported new GIS layers for econometric models  Software Used: SQL Server, ESRI ArcGIS Products, SSIS, SSRS, R, Python, MapInfo Geospatial Database Administrator Boston Regional Intelligence Center - Boston, MA June 2009 to December 2014 Responsibilities  • Program data integration between outside data sources and the BRIC Data warehouse  • Automate reporting jobs for BRIC analysts as well as Boston Police Department officers  • GIS database Management including ArcGIS Server sites and all map services used by BRIC  • Schedule jobs and check on failed job runs. Cleanse bad data using automated procedures  • Manage mapping data web portal  • Implement new technology within the BRIC  Accomplishments  • Updated, streamlined and automated all reporting tasks for the BRIC.  • Used as a technical liaison for technology projects within the Boston Police Department and outside vendors  • Created and managed integration between all Boston Police reporting systems (Computer Aided Dispatch, RMS, Booking, etc.) and the Intelligence Centers Data Warehouse.  • My work resulted in smoother operation of the Intelligence center as well as access to many additional datasets for analysis.  • Data warehouse was built using the Microsoft BI stack (SSMS, SSIS, SSRS, SSAS)    Software Used: ESRI Geographic Information Systems (ArcGIS Server, SDE, ArcGIS Desktop) Microsoft BI Stack (SSMS, SSIS, SSRS, SSAS) GIS Manager Town of Weymouth - Weymouth, MA December 2003 to June 2009 Responsibilities  • Managed all aspects of the towns Geographic Information Systems  • Identified new uses for GIS Technology in town hall departments.  • Managed the towns Property Viewer website  • Automated department data entry needs by writing VB6 programs and Access Databases  • SQL Server Database Administration  • Identified and imported data from Town Department databases  • Printed maps and did Geospatial Analysis for town departments  Accomplishments  • Modernized and streamlined the towns GIS system and reporting tasks  • Created a Health Department Inspection application to move the department off paper reports to database reporting  • Worked with an outside vendor to implement a web portal for the town to allow access to town mapping information  • Created web applications for various town departments using this mapping portal    Software Used: SQL Server, T-SQL, VB6, ESRI Geographic Information Systems including ArcSDE, ArcGIS desktop, ArcGIS Server, Microsoft Office (Excel, Word, Access, Powerpoint) GIS Database Administrator AMEC Earth and Environmental - Westford, MA September 2002 to December 2003 Responsibilities  • Managed GIS and tabular data for a multi-year military base environmental cleanup  • Wrote queries to pull water and soil sample results for use in mapping software.  • Created a new mapping process to publish maps of chemical analysis on a weekly and monthly basis  • Created maps and managed data access for my department's analysts.    Accomplishments  • Rewrote, streamlined, and modernized the mapping system in use for the cleanup project.  • Cut by more than 50% the time it took to collect, manipulate and map environmental data for a monthly map request.  • Streamlined and cleaned up the database in use for the project leading to greater efficiency and less errors.    Software Used: ESRI Geographic Information System Software Arc/Info, Microsoft Access and Excel T-SQL and SQL Server Management Studio, ERDAS Imagine Image Analyst Applied Analysis Incorporated December 1999 to December 2000 Responsibilities  • Satellite Image Analysis and Classification in support of Military and Civilian Clients  • Managed all QA/QC of new software versions of the in-house developed ERDAS Imagine subpixel classifier.  • Manipulated Multiple Image Formats including Landsat TM, SPOT, IRS, IKONOS  • Performed Material of Interest Classification using the subpixel classifier software  Software Used: ERDAS Imagine and Subpixel Classifier GIS and Remote Sensing Research Associate Department of Geography - University at Albany - Albany, NY September 1995 to November 1999 Responsibilities  • Performed all data import, manipulation and analysis for several remote sensing / GIS projects  • Team taught GPS course using Trimble GPS.  • Published results and gave presentations at GIS conferences and meetings  • Experience working with several image formats including LandSAT, IRS-1C. SAR    Software Used: ESRI Geographic Information System Software, ERDAS Imagine Education MA in Geography University at Albany - Albany, NY 1995 to 1998 BA in Geology and Geography State University of New York at Potsdam - Potsdam, NY Links https://www.linkedin.com/in/james-portolese-08952810 https://github.com/jportolese Additional Information FAA Certified Drone Pilot
Database_Administrator
Job Seeker Germantown, MD Work Experience NETE Solutions - Bethesda, MD March 2018 to May 2019 • Assisted in designing, development and architecture of Hadoop and HBase systems.  • Coordinated with technical teams for installation of Hadoop and third related applications on systems.  • Formulated procedures for planning and execution of system upgrades for all existing Hadoop clusters.  • Supported technical team members for automation, installation and configuration tasks.  • Suggested improvement processes for all process automation scripts and tasks.  • Provided technical assistance for configuration, administration and monitoring of Hadoop clusters.  • Conducted detailed analysis of system and application architecture components as per functional requirements.  • Participated in evaluation and selection of new technologies to support system efficiency    • Assisted in creation of ETL processes for transformation of data sources from existing RDBMS systems.  • Designed and developed scalable and custom Hadoop solutions as per dynamic data needs.  • Coordinated with technical team for production deployment of software applications for maintenance.  • Provided operational support services relating to Hadoop infrastructure and application installation.  • Supported technical team members in management and review of Hadoop log files and data backups.  • Participated in development and execution of system and disaster recovery processes.  • Formulated procedures for installation of Hadoop patches, updates and version upgrades.  • Automated processes for troubleshooting, resolution and tuning of Hadoop clusters. Hadoop/Couchbase Administrator Marriott International Corporation - Gaithersburg, MD May 2017 to January 2018 • Managed several Hadoop and Couchbase clusters in development and production environments across data centers at Iron Mountain, Phoenix Arizona, Ashburn VA and Frederick Md.  • Developed Map Reduce programs for generation of reports supporting Business Intelligence  • Business intelligence support via import / export of column data into HDFS/Hive Partitioned Tables - Hadoop via Sqoop  • Built and configured log data loading into HDFS using Flume.  • Performed Importing and exporting data into HDFS and Hive using Sqoop.  • Managed cluster coordination services through Zoo Keeper.  • Provisioning, installing, configuring, monitoring, and maintaining HDFS  • Supported code/design analysis, strategy development and project planning.  • Created software design documents for modification of current OLTP NED system for refactoring of several Oracle databases objects to support functionality modifications.  • Performed in depth analysis of legacy system residing as a sub-module to the NED system.  • Built Hadoop clusters on HDP 2.2 and HDP 2.3  • Designed and implemented 3 node Couchbase clusters across data centers  • Worked with engineering software developers to investigate problems and make changes to the Hadoop environment and associated applications.  • Performance tuning on Hadoop. Couchbase and Oracle 12.2 RAC  • Expertise in recommending hardware configuration for Hadoop cluster  • Installing, Upgrading and Managing Hadoop Cluster on Hortonworks  • Trouble shooting many cloud related issues such as Data Node down, Network failure and data block missing.  • Major Upgrade from HDP 2.2 to HDP 2.3.  • Managing and reviewing Hadoop and HBase log files  • Built and configured log data loading into HDFS using Flume.  • Performed Importing and exporting data into HDFS and Hive using Sqoop.  • Managed cluster coordination services through Zoo Keeper.  • Provisioning, installing, configuring, monitoring, and maintaining HDFS, Yarn, HBase, Flume, Sqoop, Oozie, Pig and Hive  • Practiced recovering from node failures and troubleshooting common Hadoop cluster issues.  • Scripting Hadoop package installation and configuration to support fully-automated deployments.  • Supporting Hadoop developers and assisting in optimization of map reduce jobs, Pig Latin scripts, Hive Scripts, and HBase ingest required.  • Performed HDFS cluster support and maintenance tasks like Adding and Removing Nodes without any effect to running jobs and data.  • Oversaw the design, construction and implementation of an Oracle 12.2.0.1 Real Application Cluster (RAC). This project included the construction of a Proof of Concept 2 node cluster, two - 2 node clusters in development and test, and a production 2 node cluster. Big Data Engineer / Database Manager Carey International - Frederick, MD November 2007 to October 2016 • Developed Map reduce program to extract and transform the data sets and resultant dataset were loaded to Cassandra and vice versa using kafka 2.0.x.  • Used Spark API 1.4.x over Cloudera Hadoop YARN 2.5.2 to perform analytics on data in Hive.  • Exploring with the Spark 1.4.x, improving the performance and optimization of the existing algorithms in Hadoop 2.5.2 using Spark Context, SparkSQL, Data Frames.  • Implemented Batch processing of data sources using Apache Spark 1.4.x.  • Developed analytical components using Spark 1.4.x, Scala 2.10.x and Spark Stream.  • Imported data from different sources like HDFS/Hbase 0.94.27 to Spark RDD.  • Developed Spark scripts by using Scala Shell commands as per the requirement.  • Developed numerous MapReduce jobs in Scala 2.10.x for Data Cleansing and Analyzing Data in Impala 2.1.0.  • Loaded and extracted the data using Sqoop 1.4.6 from Oracle 12.1.0.1 into HDFS.  • Senior Manager / Database developer in charge of monitoring database activity conducted by several contracting companies responsible for maintaining existing database systems and implementing new systems. Oversee a vast field of players including Accenture, Atos, Atlas, Starwood, IBM, Linux and Oracle to evaluate database design, day-to-day activity and various other tasks associated with database systems.  • Databases under my supervision included SQLServer, Couchbase 4.5, DB2 LUW 10.5, MySQL 5.7, Oracle 12.2.0.1  • Oversaw the design, construction and implementation of an Oracle 12.2.0.1 Real Application Cluster (RAC). This project included the construction of a Proof of Concept 2 node cluster, two - 2 node clusters in development and test, and a production 2 node cluster.  • Upgraded 30+ Oracle Databases from 11.2.0.4 to 12.1.0.2.  • Designed and implemented Disaster Recovery Site using Oracle Data Guard  • Designed, developed and implemented Korn shell / Perl programs to provide real time monitoring of resource intensive SQL, alert log scanning and database logon attempts  • Created security profiles for users, developed and maintained procedures and processes to provide proactive database security  • Utilized AWR reports for review of SQL plans. Coded SQL / PL/SQL / Perl programs for study of optimizer plan baselines and general database performance  • Monitored, optimized, and allocated physical and virtual storage for database systems via NetApp SAN, implemented NetApp block level snapshot backups  • Supported 50-person offshore development team during migration of applications from Web Based to Mobile Based platform.  • Developed database architectures, coding standards, and quality assurance policies and procedures  • Designed and implemented RMAN backup at master and disaster recovery sites.  • Assisted in developing the Support Services allocation model in the Hyperion Profitability and Cost Management tool    Paragon Computer Professionals Database Manager / Developer Consumer Data Industry Association January 2004 to November 2007 • Upgraded 9.2.0 databases to 10.2.0 on Solaris 9, Solaris 10  • Designed and implemented Data Guard for disaster recovery and developed Disaster Recovery Plan  • Developed Operations and Database Users Manuals and Backup/Recovery Guides covering all aspects of database maintenance and usage.  • Provided long-term strategic goals for OLTP and Data Warehouse consisting of several terabytes of data and the on-line processing of 30 million transactions per month. Unisys February 2004 to December 2004 • Supported classified Security and Risk Assessment System at TSA client site in Pentagon City  • Provide 24/7 support for multiple Internet/Intranet RAC enabled 9i databases supporting 11i/9ias applications for the Transportation Safety Administration (TSA)  • Developed RMAN backup and recovery programs  • Evaluated database performance via Statspack and implemented changes as needed  • Maintained multiple Apache Web Servers in complex multi-network environment.  • Provided general database design, implementation, and administration to assure highest reliability and availability of IT services for all enterprise databases Education Associate Degree in Applied Science in Computer Information Systems Northern Virginia Community College - Alexandria, VA 1988 Computer Science Boston University - Boston, MA
Database_Administrator
MLS Administrator MLS Administrator MLS Administrator Greer, SC Work Experience MLS Administrator GREATER GREENVILLE ASSOCIATION OF REALTORS - Greenville, SC 2016 to 2019 Performing day-to-day administrative and operations tasks such as phone coverage, managing information, creating  documents, maintaining files, etc.  • Working knowledge of the Paragon/Black Knight MLS system  • Identifies and successfully resolves MLS listing problems with MLS Director's approval  • Possesses knowledge of the MLS Rules and Regulations, Supra Key box rules and regulations, and policies and procedures  • Executed the highest level of customer service and satisfaction for all MLS services and products  • Working knowledge of Zip Logix/Zip Forms and assist those members with inquiries.  • Processed MLS fines for those members in violation of the MLS Rules and Regulations.  • All other duties as assigned by the MLS Director and CEO of GGAR  • Handle the office/staff calendar with all upcoming vacations, meetings, classes, events and time off.  • Liaison to the Reciprocal listings of Greenville Association of Realtors and handled entering listings in the Greenville MLS  and managed the data accuracy for those documents coming to Greenwood's MLS.    BILLING  • Processed all the MLS dues checks and other forms of payment and verified them with the General Ledger entry.  • Charge-coded all new agents through MLS Lamps so that the quarterly agent bill as well as office billing was accurate.  • Created and distributed transfer-fee invoices through MLS Lamps for those agent transferring brokerages.    MARKETING  • Social Media Management Skills (e.g. Facebook & Twitter)  • Maintained admin role in keeping Facebook and Twitter updated with important upcoming events, NAR and SCR news and statistics, and the articles from the CEO along with hashtagging the Twitter account  • Digital Editor for the bi-monthly GGAR Newsletter and then later transposed it as an interactive email through Constant  Contact. Creating all the links, documents and flyers per article heads.    WORKGROUP/COMMITTEE LIAISON  • Staff Liaison to the Community Service Workgroup. CSW was GGAR's fundraising arm through various events to help  support three local charities in their efforts to manage their cause.  • Staff Liaison to the Revitalization Committee. This committee handled the review and judging of various properties who  were catalysts in the community. Executive Team Administrator KELLER WILLIAMS UPSTATE REALTY/THE TURNER TEAM - Greenville, SC 2013 to 2016 Greenville, SC 2013 to 2016  International Real Estate Franchise for residential and commercial real estate (Team Setting  Executive Team Administrator  Administered most of the aspects of the sellers' and buyers' real estate/contractual protocol through the closing working with 2 Listing  Agents and 3 Buyer Agents.  LISTING ADMIN  • Oversee all aspects of sellers' transactions from initial contact to executed purchase agreement.  • Prepare all listing materials: pre-listing presentation, Listing Agreement, sellers' disclosures, pull online property profile, research old multiple listing service (MLS) listings and etc.  • Consult & coordinate with sellers all property photos, staging, repairs, cleaning, signage, lockbox, access requirements & marketing activities.  • Obtain all necessary signatures on listing agreement, disclosures and other necessary documentation.  • Coordinate showings & obtain feedback.  • Provide proactive weekly feedback to sellers regarding all showings and marketing activities.  • Input all listing information into MLS and marketing websites and update as needed.  • Submit all necessary documentation to office broker for file compliance.  • Input all necessary information into client database and transaction management systems.  TRANSACTION COORDINATOR (Contract to Closing)  • Oversee all aspects of buyer & seller transactions from executed purchase agreement to closing.  • Regularly update & maintain communication with clients, agents, title officer, lender etc.  • Submit all necessary documentation to office broker for file compliance.  • Schedule, coordinate & attend closing process.  • Input all client information into client database system.  MARKETING SPECIALIST  • Manage client database management program & system.  • Create & regularly prepare all buyer & seller consultation packages.  • Coordinate the preparation of all listing & brochures, graphics, signage and all other marketing materials.  • Manage & update agent website(s) and online listings.  • Regularly assist agent to manage & enhance agent's social media presence.  • Track & coordinate all inbound leads from websites, social media & other online sources.  • Regularly obtain client testimonials for websites, social media & other marketing materials.  • Coordinate & implement agent marketing videos & property videos on website(s), blog(s), social media and client database  email campaigns.  OFFICE MANAGER  • Oversee all aspects of the administration of the agent's business.  • Create & update an Executive Administration manual and employment contracts for any future hires.  • Manage training on team business with new agents to the team.  • Hold agent(s) accountable for conducting all agreed upon lead generation activities.  • Ensure that all agent activities are limited to listing property, showing property, negotiating contracts & lead generation. Barista STOMPING GROUNDS COFFEE HOUSE & WINE BAR - Greer, SC 2012 to 2013 Assisted the manager and owner with catered events (weddings, birthday parties, anniversary parties, etc) as well as downtown  city events (Greer Family Fun Fest, Oktoberfest, Albino Skunk Festival, Tuesdays on Trade) where the venue sponsored  • Provided the utmost customer service to every customer as well as the staff  • Developed an excellent rapport with new customers and the regulars  • Prepped the shop in opening procedures and the next shift as well as the closing procedures which included end-of-day counting  the till and sales report/deposit.  • Handled all areas of housekeeping and keeping the shop up to DHEC standards  Webmaster/Public Relations  • Built and maintained the shop's webpage through Go Daddy on a weekly and as needed basis  • Created flyers, brochures and promotion documents using Microsoft Publisher and Word to be advertised through Valupak, Moneymailer and In Store.  Pianist  Played the piano on various occasions for entertainment on selected evenings. Branch Office Administrator NETWORK CABLING SYSTEMS, INC - Greer, SC 2011 to 2013 Greer, SC 2011 - 2013  Structured cabling system designer and installers with an emphasis on new construction and corporate relocations  Branch Office Administrator  Administered outgoing correspondence for the branch office including interoffice memos, Outlook Mail, faxes, and general outgoing  mail. Duties also required the handling of incoming calls, appointment schedules, memos and other typing for the Branch Manager and Sales Manager  • Managed the time reporting (timesheets) for all technicians for accuracy, approval and submitting to Corporate Office on a  weekly basis.  • Responsible for checking and signing off all deliveries in the warehouse and the administrative office.  • Maintained cleaned office environment as well as keeping supplies well stocked.  • Keyed in and calculated all the cable request and service requests through BMW with the cost of equipment on a bi-monthly  basis.  • Worked closely with the Sales Manager in all required documentation necessary for submitting quotes for future work.  • Updated all forums, manuals and all confidential documents required.  • Handled a log of all workman compensation injuries and submittals to the Corporate office  • Controlled of all the new hire paperwork, orientation and scheduling drug testing.  • Distributed all payroll checks and maintained all the vacations and PTO per associate  • Worked with the Corporate Office Administrator in Charlotte, NC US DEPARTMENT OF COMMERCE 2010 to 2010 Crew Leader Assistant US DEPARTMENT OF COMMERCE - Gaston, SC 2010 to 2010 Assisted the Crew Leader in guiding and directing the work of a group of Enumerators engaged in field data collection or a small  group of Quality Control Enumerators who were engaged to quality control listings.  • Helped the Crew Leader in group training sessions for enumerators, using verbatim training guides, and instructing the team in procedures for collecting data.  • Instructing Enumerators in proper field techniques, and conducting observations of enumerators in the field to provide on-the-spot  assistance and guidance.  Enumerator  Performed field work which involved interviewing and conducting quality control.  • Received assignments which involve locating housing units and conducting interviews with respondents, explaining the purpose  of the census and recording data on a paper questionnaire. Corporate System Administrator AHOLD USA - Greenville, SC 2001 to 2006 Greenville SC 2001 - 2006  A retail/grocery supermarket operator corporation - formally the parent company to BI-LO, LLC.  Corporate System Administrator  Administered enterprise wide corporate data systems for the time reporting management system at Ahold Information Services and five  operating companies located in the east coast region. Duties required extensive use of Lotus Notes, Microsoft Access and Microsoft  Office Applications.  • Enhanced proficiency in Lotus Notes and Microsoft Access to ensured compliance with applicable regulations and business  requirements.  • Retrieved and compiled time reporting data on a weekly basis and distributed to directors, managers and supervisors managers in a timely manner.  • Facilitated software training and ongoing technical assistance in Lotus Notes for new hires (personal profiles and timesheets) as well as procedures for time management.  • Created and maintained two Microsoft Access databases which improved efficiency and user-friendliness for direct charges and employee/contractor headcount.  • Seized and accepted the position of sole Time Reporting expert for Lotus Notes, Microsoft Access and Office Applications. AHOLD USA 1995 to 2006 Promotional Pricing Database Administrator AHOLD USA 1999 to 2001 Developed, managed and maintained all ACCESS databases and information related to the Non-Perishable Marketing Department.  Provided assistance for up to 12 Non-Perishable Category Teams regarding the use and development of data retrieval, custom reports and measurement tools.  • Maintained the accuracy of all BONUSCARD, Survey and Ad Planning databases to support the management decision-making  process.  • Facilitated the development of the weekly Non-Perishable Marketing Advertising Plans and Display Planners, plus Survey Planner  during the bi-weekly Marketing Planning Meetings.  • Managed the data download of weekly survey item lists and ensured that all segments of the Survey Order Guide were reflective of the Ad/Display Planner submitted by the twelve Category Teams  • Populated weekly advertising worksheets for the final Ad plan developed by each Category Team highlighting changes to the departments' sales and gross profit.  • Ensuring the accurate download of ad specifics to create an Ad Layout Planner that enabled the Advertising Department in building  the weekly newspaper ads.  • Provided detailed individualized training for each Category Management Team member on the effective and efficient means of implementing the ad process. AHOLD USA - Mauldin, SC 1995 to 2001 A retail/grocery supermarket chain Secretary AHOLD USA 1996 to 1999 Administered outgoing correspondence for the Pricing Department including: letters, memos, Action Manager Mail, faxes, and general  outgoing mail. Duties also required the handling of incoming calls, appointment schedules, memos and other typing for the Pricing  Manager.  • Assisted the Pricing Manager in producing reports, graphs, and other analytical documents  • Produced the Weekly Grocery Marketing Ad and Display Planner, Final Planner, Marketing Notes, Period Planner and other  Grocery Marketing Plans for the Category Marketing Department.  • Received and distributed all Product Requests through Action Manager (Store Email) or the Internet as well as Category Team  responses.  • Handled the full-book price checks from electronic Remote Data Systems including the summarization by competitors. Associate Relations/Human Resource Department Secretary AHOLD USA 1995 to 1996 Typed all personnel correspondence including: hourly and salaried job offer letters, regret letters, job postings and distribution of same.  • Coordinated drug testing program for pre-employment, random and post-accident: processed paperwork, collected samples, and communicated results. Also set up on-site random drug testing for stores as required.  • Made flight/hotel arrangements on-line with the System One electronic travel program for out-of-time interviewees.  • Processed all PDP surveys (Personal Assessments) and provided reports back to the appropriate manager;  • Supervised the in-house temporary work force and work with external temporary agencies to make sure that all departments were  staffed with quality temporaries as needed.  • Assisted the Corporate HR Specialist with the annual United Way campaign," We Care", and the Blood Drive;  • Facilitated all new hire's warehouse/office orientation which included: policies and procedures, benefits, 401K, health care plans, etc.
Systems_Administrator Database_Administrator
Sr. Oracle DBA in SRE Team Sr. Oracle DBA in SRE Team Sr. Oracle DBA in SRE Team - Disney An Oracle Certified Database Administrator with Overall 9+years of experience in the Information Technology field as Oracle Database Administrator having hands on experience in database administration, development, production support, installation, configuration, upgrades, patches, performance tuning, backup and recovery, cloning, space management, database security on various environment like Sun Solaris, RHEL, HP-UX, AIX, LINUX and Windows.    • Extensive knowledge on database administration for Oracle 11g RAC/10g RAC/9i/8i.  • Experience in Configuring Single Instance, Oracle Real Application Clusters(RAC) and Automatic Storage Management(ASM).  • Expert in backup/recovery, installation, configuration, apply patches, troubleshooting, performance monitoring, cloning, upgrading and migration of oracle software and tools.  • Solid experience on Upgrading Oracle databases for Oracle 11g RAC/10g RAC/9i.  • Solid experience in Oracle Recovery Manager (RMAN), and standby database using Data Guard.  • Expertise in the database infrastructure design which also include Real Applications Clusters (RAC), Standby Databases (Data Guard).  • Data transferring with export/import utilities and Data Pump and SQL* Loader.  • Good experience in SQL, PL/SQL Programming (Functions, procedures, packages and triggers).  • Developed SQL, UNIX and LINUX shell scripts to automate DBA functions. Diagnosed problems and implement corrective actions.  • Extensive knowledge of Oracle Architecture, SGA, PGA, Listener, TNS Names, SQL*Net.  • Experience working with Oracle Data Integrator (ODI).  • Maintained large production as well as development/test/stage databases which involve Data warehousing and OLTP applications.  • Hands on experience in build and Design of Databases for Oracle 10g and 11g.  • Installation of various SOA features like Encryption, SSO, Secure Socket Layer, Data Integration.  • Proficient with OEM, Erwin, SQL Developer, RMAN and Toad.  • Exposure to Oracle Utilities and Tools like OEM 12C, Import-Export, Auditing, RMAN  • Experience in implementing Oracle Streams and in installation and administration of Oracle GoldenGate 12C.  • Troubleshooting for Production database issues/Performance issues on Bi-Directional Replication in Oracle GoldenGate 12C.  • Experience in Capacity Planning and Bench Marking.  • Experience in all facets of the systems development lifecycle, from requirement development, architecture design, testing, and post implementation revisions.  • Experience in working with Big Data Appliance with Oracle Exadata Machines.  • Capable of working under pressure and stiff deadlines with 24/7 Database support.  • Experience in analyzing, translating business requirements to technical requirements and architecture.  • Experienced in performance tuning of various aspects of the database by using oracle utilities like TKPROF, EXPLAIN PLAN, STATS PACK, SQL_TRACE, TOAD and Automatic Database Diagnostic Monitor (ADDM). Work Experience Sr. Oracle DBA in SRE Team Disney - Orlando, FL May 2017 to Present Responsibilities:  • 24x7 on-call production database and applications support.  • Experience in installation of Database extensions on HP SItescope server. Setting up SItescope alerts to monitor Database Performance such as Long running Queries, change of Hash plan value, Heart beat and Blocking sessions.  • Experience in creating and monitoring alerts for Database health checkup using App Dynamics tool.  • Participated in CAB (Change Approval Board) calls.  • Participated in ITPF (Incident To Permanent Fix) calls, Provided suggestions and worked with respective teams in clearing Production Issues.  • Worked Closely with AOE (Applications Operations Engineering) L3 Team in providing production support and resolving the issues quickly to reduce production downtimes.  • Worked on Shell scripts for Database monitoring and health checkups.  • Created a Self Service Oracle Password Management Tool for individual accounts.  • Worked with OEM 12C to set up alerts and Monitor Database Health.  • Identifying instance Top Waits root cause and bad queries, writing suggested solution reports about Instance tuning and Query tuning.  • Analyzing the Automatic Database Diagnostic Monitor Reports from various Databases in various time intervals, creating BASELINE and monitoring performance metrics of Databases WORKLOAD.  • Experience with writing PL/SQL Packages, Stored Procedures, Functions and Database Triggers, Proficient in SQL, PL/SQL Programming, Shell Scripting and analyzed Batch programs.  • All the system configuration scripts and files are committed to GIT repository and automated to extent practical.  • All the changes are ticketed in ticketing system (Jira) for assignment and tracking.  • Planning, documentation, configuration and Administration of Tomcat, Apache Servers.  • Development and Execution of scripts to maintain the health of the systems. Coordination with Application Owners, Business teams, Network Engineers and system Engineers.  • Setup and maintained Atlassian's tools: Jira and Confluence.  • Implementation of high availability solutions with Oracle 11g RAC, Physical and Logical Standby  database (Data Guard), Materialized views, Streams Replication and GoldenGate.  • Experience in implementing Oracle Streams and in installation and administration of GoldenGate using bi-directional Replication from Enterprise Datawarehouse to downstream.  • Experienced with SRVCTL, OCR and Voting Disk of Oracle 10g, 11g RAC.  • Performing Backups (BLI, Full, Cumulative, Differential), Recoveries using RMAN-Netback up.  • Worked on Features: Data Pump, ASM and RMAN.  • Used Flashback technologies-Flashback Table, Flashback Query & Flashback Database to recover from user errors and minimize the Full/Incomplete database recoveries.    Environment: Oracle 11gRAC/10g RAC, AIX, HP-UX, LINUX,SUN SOLARIS, Grid Control, RMAN, SQL*Plus, Data Pump, Data Guard, ASM, PL/SQL, RMAN, GoldenGate. Sr. Oracle DBA/Developer ATT/ Openet - Richardson, TX December 2016 to April 2017 Responsibilities:  • 24x7 on-call production database and applications support.  • Resolved replication issues in Goldengate.  • Automating tasks using cron for GG restart.  • Setup GoldenGate User with necessary privileges.  • Prepare GoldenGate parameter files for Extraction and Replication.  • Supported bi-directional replication, broadcasting data from Enterprise Data warehouse to downstream database at client location.  • Created check point table, did Data load using Expdp and Impdp for replication in Oracle Golden gate 12C.  • Creating PL/SQL procedures & functions and views in Oracle Database.  • Creating Materialized views and Materialized View Logs for Increased Performance and Data Replication.  • Working with optimizer Hints and Explain Plan for estimating performance and to generate optimal solutions.  • Identifying instance Top Waits root cause and bad queries, writing suggested solution reports about Instance tuning and Query tuning.  • Implementation of high availability solutions with Oracle 10g RAC, Physical and Logical Standby database(Data Guard), Materialized views, VCS, Streams Replication, Oracle Golden Gate 12C.  • Experience with writing PL/SQL Packages, Stored Procedures, Functions and Database Triggers.  • Proficient in SQL, PL/SQL Programming, Shell Scripting and analyzed Batch programs.  • Experienced with SRVCTL, OCR and Voting Disk of 10g, 11g RAC.  • Involved & performed Production Change Requests for PRD major DB changes. New DB creation, Existing DB deletion, various DB Housekeeping activities. Implemented 10g RAC on a test basis.  • Administration of all database objects, including tables, Indexes, views, sequences, packages and procedures.  • Implemented and Configured Standby database (Data guard) for disaster Recovery.  • Performing Backups (Full, Cumulative, Differential), Recoveries using RMAN-Netback up.  • Worked on Features: Data Pump, ASM and RMAN. Data Base Recovery (complete & Incomplete).  • Exposure to Oracle Utilities and Tools like OEM 12C, Retail Sales Audit, Import-Export, Auditing, RMAN.  • Performing Database Refreshes using Exp/Imp, Data pump, Sql*Loader and RMAN.  • Monitoring databases and setting alerts using Oracle Grid Control/Enterprise Manager.  • Involved in performance-tuning activities to improve performance of the Oracle database. Tune database through initialization parameter, SQL/PLSQL statement, error checking and memory by performing routine checks of the SGA, CPU, logical and physical I/Os and contention.  • Analyzing the Automatic Database Diagnostic Monitor Reports from various Databases in various time intervals, creating BASELINE and monitoring performance metrics of Databases WORKLOAD.  • Enhancing performance using various components like SQL TUNING ADVISOR, ACCESS TUNING ADVISOR, SEGMENT ADVISOR, UNDO ADVISOR and Automatic Shared Memory Management.  • Resolve database performance issues, database capacity issues and other distributed data issues (OLTP).  • Wrote Shell scripts for monitoring and automating tasks of various Databases.    Environment: Oracle 11gRAC/10g RAC, 9i, AIX, HP-UX, LINUX,SUN SOLARIS, Grid Control, RMAN, SQL*Plus, Data Pump, Data Guard, ASM, PL/SQL, RMAN, GoldenGate. Sr. Oracle Database Administrator Wells Fargo - Dallas, TX November 2015 to November 2016 Responsibilities:  • 24x7 on-call production database and applications support.  • Involved in capacity and resource planning. Estimated the size of data files and redo log files considering transactions rate, transaction records size, transaction type, recovery time allowed etc.  • Created Cluster database, Cloning of Cluster database on Linux, start and stop Cluster database services.  • Created check point table, did Data load using Expdp and Impdp for replication in Oracle Golden gate 12C.  • Experience to Continuous availability and disaster tolerance of critical data systems is more than "after-the-fact" data recovery by using Oracle Golden Gate 12C.  • Troubleshooting for Production database issues/Performance issues on Bi-Directional Replication in Oracle Golden Gate 12C.  • Installation, configuration and administration of Oracle Real Application Clusters (Oracle 11g RAC/Oracle 10g RAC) and Standby Databases for High Availability and Disaster Recovery purpose Performed database logical and physical design, maintenance, archiving, cloning, administration and upgrades for Oracle.  • Experienced with SRVCTL, OCR and Voting Disk of 10g,11g RAC.  • Implemented and Configured Standby database (Data guard) for disaster Recovery.  • Performing Backups (BLI, Full, Cumulative, Differential), Recoveries using RMAN-Netback up.  • Upgraded production databases from version ORACLE 10g to ORACLE 11g.  • Applied patches and updates to the Oracle database  • Worked on Features: Data Pump, ASM and RMAN. Data Base Recovery (complete & Incomplete).  • Documented the Role Transition method from Primary to Standby and vice versa of Dataguard environment.    • Used Flashback technologies-Flashback Table, Flashback Query & Flashback Database to recover from user errors and minimize the Full/Incomplete database recoveries.  • Exposure to Oracle Utilities and Tools like OEM 12C, Import-Export, Auditing, RMAN.  • Performing Database Refreshes using Exp/Imp, Data pump, Sql*Loader and RMAN.  • Monitoring databases and setting alerts using Oracle Grid Control/Enterprise Manager.  • Worked on Design for a project using Exadata Machines.  • Worked on Setup, configuration, performance tuning, troubleshooting on Exadata machines.  • Worked on Oracle Big Data Appliance on Exadata Machines to capture and analyze the data.  • Involved in performance-tuning activities to improve performance of the Oracle database. Tune database through initialization parameter, SQL/PLSQL statement, error checking and memory by performing routine checks of the SGA, CPU, logical and physical I/Os and contention.  • Analyzing the Automatic Database Diagnostic Monitor Reports from various Databases in various time intervals, creating BASELINE and monitoring performance metrics of Databases WORKLOAD.  • Enhancing performance using various components like SQL TUNING ADVISOR, ACCESS TUNING ADVISOR, SEGMENT ADVISOR, UNDO ADVISOR and Automatic Shared Memory Management.  • Writing Triggers and debugging Stored Procedures and Functions-PL/SQL.  • Resolve database performance issues, database capacity issues and other distributed data issues (OLTP).  • Wrote Shell and Perl scripts for monitoring and automating tasks of various Databases.    Environment: Oracle 11gRAC/10g RAC, 9i, AIX, HP-UX, LINUX,SUN SOLARIS, Grid Control, RMAN, SQL*Plus, Data Pump, Data Guard, ASM, PL/SQL, RMAN, GoldenGate. Sr. Oracle DBA/Developer ATT/Infosys - Richardson, TX February 2015 to October 2015 Responsibilities:  • 24x7 on-call production database and applications support.  • Created check point table, did Data load using Expdp and Impdp for replication in Oracle Golden gate 12C.  • Implemented Oracle Data pump and stream instantiation, created single and multiple source environments, managed LCR's in Oracle Streams.  • Installed and configured Oracle Enterprise Manager Grid control 12c on Windows server 2008.  • Providing full life cycle on DBA/on call support for Production Databases, administering, UAT, Development and QA databases.  • Translating technical and Business requirements into efficient Logical and Physical data models.  • Installed & configured Web logic server on UNIX platform and deployed applications.  • Contention and providing centralized management for Disks.  • Supported installation and setup of ORACLE Cluster's and RAC database.  • Monitoring and Administrating ORACLE RAC databases on ORACLE 11g Clusters.  • Good experience with multi master replication setup & Administer with Golden Gate tool.  • Setup reporting server using ORACLE Streams from various data sources.  • Performed database Migration from Windows platform to Linux using RMAN (Convert) and Data pump.  • Created Cluster database, Cloning of Cluster database on Linux, start and stop Cluster database services.  • Worked on Features: ASM and RMAN. Data Base Recovery (complete & Incomplete).  • Worked on this project as Oracle Core DBA. Planning and scheduling Backups, Database Recovery, taking Logical Backups (with Export /Import), Database backup (Hot & cold).  • Analyzing the Automatic Database Diagnostic Monitor Reports from various Databases in various time intervals, creating BASELINE and monitoring performance metrics of Databases WORKLOAD.  • Exposure to Oracle Utilities and Tools like OEM 12C, Import-Export, Auditing, RMAN.  • Experience with BMC Remedy tool for all change management process.  • Participated in analysis and designing of Oracle Exadata Server for infrastructure and related projects. Assisted in integration of Exadata applications into current IT actionable events and solutions.  • Experience with Performance Tuning OGG in extremely high data volume environments. Installing and configuring OGG heterogeneous environments from MS SQL Server to Oracle Exadata  • Enhancing performance using various components like SQL TUNING ADVISOR, ACCESS TUNING ADVISOR, SEGMENT ADVISOR, UNDO ADVISOR and Automatic Shared Memory Management.  • Resolve database performance issues, database capacity issues and other distributed data issues (OLTP).  • Creating Materialized views and Materialized View Logs for Increased Performance and Data Replication.  • Working with optimizer Hints and Explain Plan for estimating performance and to generate optimal solutions.  • Identifying instance Top Waits root cause and bad queries, writing suggested solution reports about Instance tuning and Query tuning.  • Performed Table, Index Partitions for increased performance and for better storage management.  • Monitoring and performance enhancement using session Tracing, Statspack and CPU utilization.  • Identifying bottlenecks and wait based analysis using Oracle Wait Interface.  • Monitoring databases and setting alerts using Oracle Grid Control/Enterprise Manager.  • Performed software cloning, tuning, patch management and deployment using Configuration and Provisioning, Diagnostic and Tuning Packs.  • Performing Backups (BLI, Full, Cumulative, Differential), Recoveries using RMAN-Netback up.  • Performed database Audits/Fine Grained auditing, reports regarding the SOX-compliance activities against financial data, in regular basis on user operations involving sensitive database objects.  • Performed Export and Import utilities in SQL SERVER databases.    Environment: Oracle 11g RAC, 10g, SQL Server, Red Hat Linux , IBM AIX, Data Guard, ASM, PL/SQL, RMAN, GoldenGate. Sr. Oracle RAC DBA TIAA-CREF - Cary, NC August 2014 to February 2015 Responsibilities:  • Worked on this project as Oracle Core DBA. Planning and scheduling Backups, Database Recovery, taking Logical Backups (with Export /Import), Database backup (Hot & cold).  • Worked in AES encryption in oracle 10g and 11g by using DBMS_Crypto package.  • Worked on Features: Data Pump, ASM and RMAN. Data Base Recovery (complete & Incomplete).  • Proficient in managing Oracle Instance, database storage structure, schema objects.  • Experienced with SRVCTL, OCR and Voting Disk of 10g,11g RAC.  • Involved & performed Production Change Requests for PRD major DB changes. New DB creation, Existing DB deletion, various DB Housekeeping activities. Implemented 10g RAC on a test basis.  • Administration of all database objects, including tables, Indexes, views, sequences, packages and procedures.  • Troubleshooting for Production database issues/Performance issues on Bi-Directional Replication in Oracle Golden Gate 12C.  • Performed and monitored Hot and cold database backups and implemented backup and recovery using RMAN and Knowledge of storage technologies SAN, NAS.  • Experience in Planning Database, Sizing table space, Create database, scripts, Monitor databases, Interact with developers, Oracle Install, Upgrade, 24x7 production support.  • Apparently perform SQL tuning and baseline tuning. Experience Flash back  • Skilled with STATSPACK, AWR, ADDM, SAR to check health of database & hardware.  • Adding the required User Logins, Groups and Users, Granting and Revoking Permission to/from the users. Co-coordinating with on-site counterpart as well as Clients and understanding requirements.  • Experience in providing Real time data feeds, heterogeity and transactional integrity by using Oracle Golden Gate 12C.  • Experience in Performance and Tuning databases using various techniques. Collected performance statistics memory usage, data storage.  • Generating Statspack reports and AWR and ADDM reports for Database for Application tuning and also database Partitioning.  • Experience in Data Migration Working with Oracle 10g and 11g.  • Experience in proprietary change management processes to prevent production disruptions and outages.  • Experience in implement a variety of solutions for improving the availability, accessibility, performance, and integration of critical data across the enterprise with Golden Gate.  • Extensively used PL/SQL for designing packages, stored procedures, functions and database triggers.  • Created Cluster database, Cloning of Cluster database on Linux, start and stop Cluster database services.  • Experience to Continuous availability and disaster tolerance of critical data systems is more than "after-the-fact" data recovery by using Oracle Golden Gate 12C.  • Experience in quality support and delivery to the end-user.  • Designed and developed Database structures ( Database triggers, Procedures, Functions to implement business Rules). Loaded data into Database using external tables.  • Exposure to Oracle Utilities and Tools like OEM 12C, Import-Export, Auditing, RMAN.  • Experience in Integration of Exadata monitoring into our existing IT monitoring framework. Provide and implement performance and tuning recommendations of all components in the Exadata machines.    Environment: Operating Systems: IBM-AIX, SunSparcSolaris64bit, and Redhat Linux.  RDBMS: Oracle Database Server 10g/11g,Golden Gate, Programming Language/Tools: TOAD, PL/SQL. Oracle Database Administrator Tennessee Valley Authority - Knoxville, TN October 2011 to July 2014 Responsibilities:  • Installation and configuration of the Development, Test and Production databases.  • Upgrade/Migrated the production and development databases from 9i to 10g.  • Upgrade/Migrated the production and development databases from RAC /10g to RAC /11g.  • Performed and monitored Hot and cold database backups and implemented backup and recovery using RMAN and Knowledge of storage technologies SAN, NAS.  • Experience working with Oracle Data Integrator (ODI).  • Worked extensively in Build and design for oracle database for People Soft Applications.  • Installation and Configuration of Web Logic Server on Sun Solaris for People Soft HCM Migration.  • Migration of ADP HR to People Soft HCM.  • Installation and configuration of People Soft HCM and CRM. Modules.  • Installation and Configuration of Golden Gate. Done Bi-Directional data replication using Golden Gate software.  • Involved in the Design of Backup and Recovery Strategies using RMAN and traditional backup methods.  • Provided 24/7 Production Database and Applications support.  • Maintenance of 8 TB EDW Data warehousing environment.  • Design the existing Legacy/ Terdata EDW system to Unix/ Vertica system.  • Developed the technical solution leveraging Linux shell scripts and Vertica scripts.  • Worked closely with Business Intelligence Developers to extract data From EDW using Informatica.  • Worked on large and complex databases SQL Server 2012, SQL Server 2008 and 2005.  • Implemented new SQL Server 2012 mechanisms likedata compressions, online indexing, contained databases, security principles and AAG.  • Implemented and Configured Standby database (Data guard) for disaster Recovery  • Involved in performance-tuning activities to improve performance of the Oracle database. Tune database through initialization parameter, SQL/PLSQL statement, error checking and memory by performing routine checks of the SGA, CPU, logical and physical I/Os and contention.  • Involved in capacity and resource planning. Estimated the size of data files and redo log files considering transactions rate, transaction records size, transaction type, recovery time allowed etc.  • Applied patches and updates to the Oracle database.  • Installation of various ASO environments Featuring Encryption, SSO, Secure Socket Layer, Data Integration  • Provided documentation as well as training on process and procedures for infrastructure architecture.  • Worked on Shell scripts to automate system and database administration tasks.  • Designed data files, log files and control files layout across disks.  • Developed PL/SQL Packages, procedures and triggers to implement various functionalities.  • Support and ensure the high availability of all the databases especially on Clustered Databases.  • Implemented Oracle Real Application Clusters (RAC).  • Generated and analyzed STATSPACK, AWR, ADDM, Explain Plan reports and monitored statistics for performance tuning of the database.  • Experience in setting up and administering Oracle Streams. Configured replication based on Oracle Streams.  • Export and import of database objects using Data pump utilities EXPDP and IMPDP.  • Used Erwin database design tool and Oracle Enterprise Manager (OEM).  • Troubleshooting for Production database issues/Performance issues based on Remedial tickets.  • Documentation of RAC Database Setup, Stream Replication and administration of Server Environment.    Environment: Oracle 11gRAC/10g RAC, 9i, SQL Server 2012/2008/2005, AIX, HP-UX, LINUX,SUNSOLARIS, WINDOWS, Grid Control, RMAN, SQL*Loader, SQL*Plus, Data Pump, ERWIN. Oracle Database Administrator Citi Bank - Irving, TX October 2009 to September 2011 Responsibilities:  • 24/7 Production Database support of multi-terabyte Oracle 11g database.  • Performed all aspects of database administration including Installation, Configuration, Patches, Monitoring, Import/Export, Cloning, etc.  • Upgrade/Migrated the production and development databases from RAC /10g to RAC /11g.  • Installation, configuration and administration of Oracle Real Application Clusters (Oracle 11g RAC/Oracle 10g RAC) and Standby Databases for High Availability and Disaster Recovery purpose.  • Plan, implement, and troubleshooting Oracle RMAN backup, restore, and recovery.  • Provide performance tuning, problem diagnosis, data reorganization and database upgrade support.  • Monitor and tune Oracle database for optimum performance. Assist in capacity planning of Oracle database servers.  • Responsible for Creating, Constructing, Operating and maintaining Interfaces using ODI.  • Generated and analyzed STATSPACK, AWR, ADDM, Explain Plan reports, error checking and monitored statistics for performance tuning of the database.  • Performed Data replication and Data transformation.  • Export and import of database objects using Data pump utilities EXPDP and IMPDP.  • Performed data loads using SQL*LOADER.  • Developed PL/SQL Packages, functions and triggers to implement various functionalities.  • Experience in Managing work repositories and creating reports.  • Installation and administration of GoldenGate.  • Wrote UNIX Shell Scripts for Backup and cloning.  • Tune SQL, PL/SQL statements found in the reporting utilities and queries.  • Involved in the maintenance and trouble shooting of RAC Databases.  • Monitored and managed the space usage and table partitioning.  • Implemented and Configured Standby database (Data guard) for disaster Recovery.  • Primary point of contact between customer and core development team.    Environment: Oracle 11g RAC/10g RAC, RedHat Linux, Sun Solaris, HP-UX, AIX, Windows, Oracle Data Integrator, GoldenGate, SQL, PL/SQL, RMAN, SQL*Loader, Import/Export, Data Pump, Data guard, AWR, ADDM. Oracle Database Administrator Bank of America - Dallas, TX August 2008 to September 2009 Responsibilities:  • Installation and configuration of the Development, Test and Production databases.  • Installation, configuration and administration of Oracle Real Application Clusters (Oracle 11g RAC/Oracle 10g RAC) and Standby Databases for High Availability and Disaster Recovery purpose.  • Performed database logical and physical design, maintenance, archiving, cloning, administration and upgrades for Oracle.  • 24/7 Production Database and Applications support.  • Experience working with Oracle Data Integrator (ODI).  • Performed and monitored Hot and cold database backups and implemented backup and recovery using RMAN and Knowledge of storage technologies SAN, NAS.  • Designed data files, log files and control files layout across disks.  • Upgrade/Migrated the production and development databases from 9i to 10g.  • Involved in the Design of Backup and Recovery Strategies using RMAN and traditional backup methods.  • Provided documentation as well as training on process and procedures for infrastructure architecture.  • Applied patches and updates to the Oracle database.  • Support and ensure the high availability of all the databases especially on Clustered Databases.  • Implemented Oracle Real Application Clusters (RAC).  • Worked on Shell scripts to automate system and database administration tasks.  • Involved in capacity and resource planning. Estimated the size of data files and redo log files considering transactions rate, transaction records size, transaction type, recovery time allowed etc.  • Developed PL/SQL Packages, procedures and triggers to implement various functionalities.  • Experience in setting up and administering Oracle Streams. Configured replication based on Oracle Streams.  • Involved in performance-tuning activities to improve performance of the Oracle database. Tune database through initialization parameter, SQL/PLSQL statement, and memory by performing routine checks of the SGA, CPU, logical and physical I/Os and contention.  • Generated and analyzed STATSPACK, AWR, ADDM, Explain Plan reports and monitored statistics for performance tuning of the database.  • Export and import of database objects using Data pump utilities EXPDP and IMPDP.  • Used Erwin database design tool and Oracle Enterprise Manager (OEM).  • Troubleshooting for Production database issues/Performance issues based on Remedial tickets.  • Documentation of RAC Database Setup, Stream Replication and administration of Server.    Environment:Oracle Database 10g RAC/9i, RedHat Linux, HP-UX, Sun Solaris, AIX, OEM Grid Control, TOAD, RMAN, Data Pump, SQL*Loader, Erwin. Oracle DBA General Insurance Corporation of India - Hyderabad, Telangana January 2008 to July 2008 Responsibilities:  • Part of a 5 member DBA team which was involved in the maintenance of the Oracle 9i/8i databases for the Production as well as the development environments.  • 24x7 Production database and applications support.  • Implementation and configuration of OEM Grid, Oracle Management Server for maintenance and monitoring data.  • Configuring RMAN backup to various databases.  • Setup and configured Oracle Physical Standby database (Data Guard) for disaster recovery as well as to offload the running of huge reports.  • Experience working with Oracle Data Integrator (ODI).  • Generated and analyzed STATSPACK, AWR, ADDM reports and monitored statistics for performance tuning of the database.  • Review alert logs and dump files to check for any problems related to the database.  • Database cloning to setup identical databases in the production and development environments.  • Create and maintain users, roles and privileges & Auditing Triggers.  • Upgrade/Migrated the production and development databases from 8i to 9i.  • Oracle 9i Streams Replication setup and Configuration.  • Setup and configured 2 node Oracle 10g RAC with ASM.  • Back end Programming/scripting using SQL and PL / SQL.  • Created table partition and index partition.  • Troubleshooting for Production database issues/Performance issues.    Environment: Oracle 10g RAC9i/8i, HP-UNIX, Linux SUSE, SQL, Oracle Replication, Explain Plan, Toad Skills Databases (10+ years), LINUX (10+ years), Oracle (10+ years), RMAN (10+ years), SQL (10+ years) Additional Information TECHNICAL SKILLS:    Databases: Oracle 11g R2 RAC, 10gR2RAC, 9i, 8i, 7.x, Server 2012/2008/2005,IBM DB2.  Operating Systems: HP-UX, Sun Solaris, AIX, Linux and Windows.  Languages: SQL, PL/SQL, Java, C, UNIX Shell Scripting.  Tools: RMAN, OEM, SQL*Loader, EXP, IMP, Data Pump, Erwin, TOAD, DB Artisan.  Tuning Tools: TKPROF, EXPLAIN PLAN, STATSPACK, AWR, OEM Grid Control, EXADATA  ETL Tools: Informatica 5.1, Data pump.  Other: EMC, Net App, VERITAS
Database_Administrator
SQL Business Intelligence Developer / Database Administrator SQL Business Intelligence Developer / Database Administrator SQL Business Intelligence Developer / Database Administrator - CACI Baltimore, MD Work Experience SQL Business Intelligence Developer / Database Administrator CACI - Aberdeen Proving Ground, MD May 2019 to Present SQL database administrator for the Software Engineering Center at CECOM of the US Army.  Create SSIS packages to extract, transform and load data for a variety of applications.  Upgrade and re-write deprecated DTS packages into SSIS packages.  Deploy projects using Agile Scrum process and method.  Troubleshoot SQL stored procedures and application issues and errors.  Create SQL queries for ad-hoc inquiries and investigations. System Engineer/ Database Administrator Katmai Government Services - Aberdeen Proving Ground, MD February 2019 to May 2019 System Engineer responsible for operational specifications of the Army Behavioral Health data warehouse/business intelligence system using SSIS packages with SQL Server & Business Intelligence Studio consisting of Raw, ETL & Production environments for suicide and medical analyzation.  Design, develop and optimize data transformation, data structures, and metadata from large disconnected data sources including flat files, SQL, XML and web services.  Work with analysts to understand their analytic requirements for medical and suicide related research and studies.  Identify, diagnose and resolve ETL data quality issues.  Design, develop, and maintain software for a variety of engineering applications including Access front end databases, Excel Spreadsheets and SharePoint sites.  Complete ad-hoc SQL reports or small studies as assigned.  Experience with Redgate SQL Toolbelt for SQL server administration.  SharePoint administration, site creation/modification and workflow creation.  System Administration responsible for Windows Active Directory environment of ~1000 users.  Build and upgrade Windows 2016 and SQL servers including configuring web and SQL delegation.  Create Powershell scripts to automate frequently used administration tasks.  Backup and restore of SQL databases.  Create surveys and administration of Verint Enterprise Feedback Management in-house survey solution. System Engineer/ Database Administrator ARS Aleut Service - Aberdeen Proving Ground, MD February 2017 to February 2019 System Engineer responsible for the Army Behavioral Health data warehouse/business intelligence system using SSIS packages with SQL Server & Business Intelligence Studio consisting of Raw, ETL & Production environments.  Execute SQL database queries to filter, clean and prepare data from existing database.  SharePoint administration, site creation/modification and workflow creation.  Provide application support for over 100 in-house developed web applications.  System Administration responsible for Windows Active Directory environment of ~1000 users.  Design and create Powershell scripts and interfaces to automate frequently used administration tasks.  Create and design Access front end database interface tool to allow offline data entry with SQL Server replication when connected to the network at a later date.  Troubleshoot custom application SQL stored procedures. System Engineer/ Database Administrator NMR Consulting - Aberdeen Proving Ground, MD August 2009 to February 2017 System Engineer responsible for the Army Behavioral Health data warehouse/business intelligence system using SSIS packages using SQL Server & Business Intelligence Studio consisting of Raw, ETL & Production environments.  Create SQL reports using SQL report server based on customer requirements.  SharePoint 2007 & 2010 administration, site design/modification and workflow creation.  Deploy and configure custom web applications in IIS and SQL Server.  Upgrade Access databases to Access 2010 web databases using SharePoint Access Services.  Provide application support for over 100 in-house developed web applications  System Administration responsible for Windows Active Directory environment of ~1000 users.  Create and administer VMware servers. System Engineer ARINC - Annapolis, MD March 2009 to August 2009 System Administrator responsible for Windows 2003 Active Directory environment consisting of 400+ servers running Windows 2000/2003 which includes installation, configuration, upgrades, patching, security and troubleshooting in a global environment.  Install, upgrade, convert and configure VMware ESX 3.5 hosts and guests.  Design, develop, test and deploy custom software installations using Wise and SMS.  Maintain windows updates using WSUS 3.0.  Monitor, configure and troubleshoot backups using Arcserve. System Engineer Provident Bank - Woodlawn, MD October 2004 to March 2009 System Administrator responsible for Windows 2003 Active Directory environment consisting of 400+ servers running Windows 2000, 2003 and Linux Redhat which includes installation, configuration, upgrades, patching, security and troubleshooting.  Install and configure VMware ESX hosts and guests.  Upgraded VMware hosts from version 2.5 and 3 to version 3.5.  Design, develop, test and deploy custom software installations using Wise and SMS.  Maintain server backups and restores with BackupExec.  Exchange 2000/2003 administration.  Configure and monitor data replication using Doubletake for disaster recovery scenarios.  Technical contact for vendor supported applications using SNA, IIS and SQL.  Implemented HP SIM for Windows and Linux servers to monitor up/down status, hardware faults, firmware upgrades, etc.) System Engineer Hewlett Packard - Washington, DC August 2002 to October 2004 Installed and configured new and replacement Windows 2003, 2000 and NT4 BDCs, PDCs, & member servers for Senators' offices and committees of the US Senate throughout the country. I transferred the data from the old server to the new server, recreated shares, migrated print queues, promoted servers when needed and created backup jobs using BackupExec.  Responsible for building servers, creating user accounts, log in scripts, home directories, and email accounts in Active Directory.  Advised customers on configuration options and purchasing decisions in "pre-installation meetings" for DC and state office installations. Desktop Support Technician T. Rowe Price - Owings Mills, MD June 1999 to August 2002 Performed 2nd and 3rd level world class customer support of various applications including Office 97/2000/XP, Business Objects, Outlook/GroupWise, Remedy, Lotus Notes, and many others in Windows 9x/NT/2000/XP in a TCP/IP environment.  Troubleshot applications using Oracle, Sybase and DB2 middleware.  Lead technician at the St. Paul & Red Run locations. System Engineer System Source - Hunt Valley, MD October 1997 to June 1999 Provided on-site hardware and software support for corporate customers. Education Associate of Applied Science degree in Network Administration Howard Community College - Columbia, MD Towson State University - Towson, MD Certifications/Licenses Microsoft Certified IT Professional: Querying MS SQL Server 2012/2014 Microsoft Certified Technology Specialist: SQL Database Administrator 2008 Implementation and Maintenance Microsoft Certified IT Professional: Designing, Optimizing and Maintaining a Database Administrative Solution Using Microsoft SQL Server 2008 Microsoft Certified Technology Specialist: Microsoft SharePoint 2010, Configuring CompTIA Security+ ITIL Foundation Secret Clearance
Database_Administrator Systems_Administrator
Teacher and Developer of Curriculum Teacher and Developer of Curriculum Teacher and Developer of Curriculum Entry-level position as Scrum Master/Project Facilitator to support career transition from Oracle Database  Administrator (DBA) to project management role Work Experience Teacher and Developer of Curriculum Home-Schooling - Leesburg, VA 2009 to 2019 Oracle DBA/Architect Concept Solutions - Reston, VA 2006 to 2009 Oracle DBA WFI - Alexandria, VA 2004 to 2006 Oracle and SQL Server 2000 DBA/ Database Analyst CompSoft, Inc - Potomac Falls, VA 2003 to 2004 Oracle Database DBA and Database Analyst Creative Information Technologies, Inc - Arlington, VA 2002 to 2003 Oracle DBA Domain Technologies - Rosslyn, VA 2000 to 2002 Database Administrator/Applications Programmer Aspen Systems - Washington, DC 1999 to 2000 Education Montgomery College - Rockville, MD Bachelors Degree in Biological Psychology University of Maryland Baltimore County - Baltimore, MD Certifications/Licenses Scrum Master June 2019 to Present Six Sigma Yellow Belt July 2019 to Present
Database_Administrator
Entrepreneur Entrepreneur Richmond, VA Work Experience Entrepreneur January 2013 to Present Manage assets in stocks, real estate, and tangible goods to ensure optimal balance between income and investments.  ? Proven self-starter and decision maker  ? Willing to accept risks after appropriate analysis  ? Hard driven go-getter who aggressively seeks opportunities for investments Self Employed Self Employed - Richmond, VA 2013 to Present Dates Vice President / Manager Database Services / Professional Development Manager August 2002 to December 2012 Managed Oracle, DB2, and Microsoft SQL Server database teams for this $178 billion financial institution. Developed vision for enterprise database architecture and standards. Enhanced partnerships with internal customers. Assessed project requirements, assigned resources, and ensured timely and effective delivery of tasks.    ? Managed staff, project assignments, task scheduling, issue resolution for enterprise database technologies  ? Provided in-depth analysis for data and business requirements, leading teams to efficient technology solutions  ? Mentored staff in professional and personal development; groomed four team members to become managers  ? Ensured that databases were properly monitored and managed in order to maintain uptime of 99.9% and minimizing service disruption  ? Assisted DBAs to improve processes and quality of work while shortening delivery schedules    ? Worked closely with auditors, both internal and external, to identify and resolve security issues in order to remain in compliance with regulatory and audit controls  ? Managed vendor relationships for onshore / offshore staffing needs and software acquisition  ? Started 'centers of excellence' teams to facilitate problem resolution, standards development, identification of best practices, and documentation of environments  ? Charter member of ETI Mentoring Program; contributing member: Enterprise Change Advisory Board, IBM Relationship Team, System Admin Advisory Committee, ITSP Users Group, Enterprise Standards Review Board    Infrastructure: Oracle v7/8i//9i/10g/11i R1 & R2, DB2 LUW v8/9, DB2 z/OS v6/7/8/9, MS SQL Server v6.5/7/2000/2005/2010, IBM mainframe, HP servers, MVS, z/OS, UNIX, Linux, SQL, PL/SQL, COBOL SunTrust Banks, Inc - Richmond, VA 2002 to 2012 Dates Assistant Vice President / Applications Development Manager Inventory Systems February 1998 to August 2002 Successfully managed the largest and one of the most significant IT projects in company's history. Led teams in requirements gathering, development, testing, implementation, and support of ERP application. Screened, hired, trained, motivated and evaluated personnel in analysis, design, data modeling, coding, systems integration, testing and implementation.  ? Appointed to the Corporate Steering Team - contributing to organization-wide strategic planning  ? Effectively led a $3 million ERP project, which included upgrading technology and improving functionality, delivering project on time and 30% under budget  ? Utilizing principals of LEAN methodology, developed and implemented a strategic plan improving accounting reconciliation procedures resulting in annual savings of $70 thousand  ? Coordinated team activities across multiple on-going projects, ensuring task completion with maximum effectiveness and minimum duplication of effort  ? Led company in the transition from 3GL character-based applications using flat file architecture to 4GL GUI and web-enabled applications built on relational databases  ? Assisted direct reports in defining career development paths, including training schedules and job assignments    Infrastructure: Oracle 8.1.6/9.0.1/9.2.0, HP 9000, UNIX, NT, Linux, Oracle Developer, SQL, PL/SQL, COBOL UNIVERSAL CORPORATION - Richmond, VA 1998 to 2002 Dates Sr Database Administrator / Systems Analyst May 1996 to February 1998 Managed Oracle and Rdb environments, providing complete array of DBA services for 18 databases, supervision and mentoring of consultants and junior level personnel, application tuning, technical and business analysis, and data modeling for this $12 billion international manufacturing and chemical company. HONEYWELL - Richmond, VA 1990 to 1998 Technical Team Leader / Systems Analyst / Database Administrator March 1990 to April 1996 Lead analyst in the GEMMS ERP project, interfacing with legacy systems and developing custom reports and business modules. Application manager of the GEMMS ERP system (GEMMS has been incorporated into the Oracle OEBS suite). Backup UNIX Systems Administrator. DBA for all Oracle and Adabas/Natural environments.  ? Developed technical specifications to document database environments - ISO/9000 compliant  ? Provided direct leadership of developers and DBAs, selection of software and hardware infrastructure, negotiations with service providers (vendor management), and business continuity planning  ? Created course materials and taught classes in Data Modeling and Relational Database Architecture  ? Using project management tools and techniques, developed plans, assigned tasks and coordinated delivery schedules and dependencies during entire project life cycle    Infrastructure: Oracle 7.1.6, Rdb and Adabas dbms, HP K models, DEC Alpha, DEC VAX, IBM 390, UNIX, VMS, MVS, SQL, PL/SQL, Natural, COBOL, C+ Sr Database Administrator Equifax, Inc - Atlanta, GA March 1988 to March 1990 Infrastructure: Adabas dbms, IBM 390, MVS, JCL and Natural Database Administrator / Sr Applications Analyst Greenville, SC September 1984 to March 1988 1984 - 1988  Infrastructure: Adabas and IDMS dbms, IBM 390, MVS, JCL, COBOL and Natural Database Administrator / Sr Developer / Analyst BIGELOW SANFORD - Greenville, SC May 1981 to September 1984 Infrastructure: Adabas dbms, VSAM, IBM 360/370, MVS, JCL, Natural, COBOL, RPG II, Syncsort Developer Federation of American Societies for Experimental Biology - Bethesda, MD September 1980 to May 1981 Infrastructure: Digital System 3, Digital OS, Assembler, COBOL and RPG II Education B. A. in Liberal Studies Limestone College - Gaffney, SC Computer Science, Business Management, Chemistry University of Tennessee - Chattanooga, TN A.S. in Computer Science Computer Learning Center - Springfield, VA
Database_Administrator Systems_Administrator
Senior Database Developer Senior Database Developer Senior Database Developer - Arrowhead General Insurance Agency San Diego, CA Experienced Information Technology solution Provider with 10+ years' experience in the IT field focusing on web development, database administration, providing hardware, software and custom application solutions. I have an unquenchable thirst to master and utilize new technology and share my findings with the people around me. I'm a strong advocate of finding new ways to leverage existing solutions, and purchasing new solutions that can extend and advanced current capabilities while providing business friendly returns on investments. I'm very hands---on and like to work directly with users, managers, customers and various stakeholders to gain a greater depth of understanding on what is wanted, needed, or not working so I can help steer the team and solution in the right direction. I strongly advocate collaboration and building communication channels within an organization, so one's rapport can be leveraged to drive a consensus, bring everybody onboard, and increase a projects chance of success. Authorized to work in the US for any employer Work Experience Senior Database Developer Arrowhead General Insurance Agency - San Diego, CA August 2016 to Present • Lead Database Developer for Core Commercial, Residential Earthquake and Residential Property divisions.  • Created and designed Database for multi-million dollar project.  • Defined and created standards for other Database Developers.  • Work closely with Project Managers to allocate the correct resources.  • Support 3rd party software.  • Responsible for database designs and implementation, DTS packages, stored procedures, triggers and views before deployment to production.  • Create and maintain SSIS packages.  • Developed Feeds and Reports to Government Insurance Agencies.  • Responsible for Ad-hoc reports as well as Automated Reports using SSRS or Excel • Responsible for extracting and analyzing customer data.  • Data Analysis.  • Assist other developers in creating and debugging queries • Optimized other developers' queries.  • Query optimization and creation / maintenance of indexes.  • Administration of Goldmine data.  • Designing the application and implementation of the new clients for which Arrowhead is providing general agency services • Implementation of the import and export of data feeds using SSIS for the clients and third party vendors • Data modelling and implementation of the databases.  • Coordinating with other internal teams in the company for implementation for insurance functions • Performance tuning and troubleshooting of the issues encountered during client rollouts.  • Designing the data warehouse and SSRS reports for reporting requirements of the clients and internal operational and management teams.  • Supporting the other ongoing maintenance divisions of the company.  • Recruiting new members to the team and providing training and guidance. Database Administrator / Developer / Analyst Rush Star Wireless, Inc - Chula Vista, CA April 2014 to August 2016 • Database Administrator for MS-SQL 2008/2012.  • Responsible for database designs and implementation, DTS packages, stored procedures, triggers and views before deployment to production.  • Create and maintain SSIS packages.  • Responsible for Ad-hoc reports as well as Automated Reports using SSRS or Excel • Responsible for extracting and analyzing customer data.  • Data Analysis.  • Assist other developers in creating and debugging queries • Optimized other developers' queries.  • Query optimization and creation / maintenance of indexes.  • Assist in administration of Microsoft CRM 2011 and Microsoft GP 2013 • Create and maintain customization of MS CRM 2011 solutions, entities, forms, reports, etc.  • Created and maintain Customer commissions payout backend code • Responsible for accurate and timely commission's payout in the range of $5,000,000 per year.  • Help implemented a companywide help desk support solution, utilizing Freshdesk.  • Provide level III/expert level support for internal and external users. Applications Developer / DBA / Database Developer Revive Self Service - San Diego, CA September 2013 to April 2014 • Provide ongoing maintenance and support for front end and backend applications written in PHP.  • Debugging of web applications against IE and Chrome using built in debugging tools, Firefox using Firebug.  • JavaScript creation / debugging / modification using custom JavaScript or jQuery plugins.  • Administration of MySql databases.  • Developed new web application for client inventory management written in Groovy/Grails.  • Assist other developers in creating and debugging queries.  • Optimized other developers' MySql queries.  • Query optimization and creation / maintenance of indexes.  • Application UI creation utilizing CSS3 standards.  • Maintenance of production servers: software updates, installation of new software • Secondary roles included Network Administrator, Database Administrator.  • Provided level III/expert level support for internal and external users. Applications Developer / Database Developer and Administrator Sterling Bank Services Inc - Missoula, MT May 2009 to September 2013 • Provide ongoing maintenance and modifications on internal web applications written in Grails/Groovy, Coldfusion with SQL Server.  • Debugging of web applications against IE and Chrome using built in debugging tools, Firefox using Firebug.  • JavaScript creation / debugging / modification using custom JavaScript or jQuery plugins.  • Utilize T-SQL in the creation and maintenance of stored procedures, triggers, views.  • Assist other developers in creating and debugging queries.  • Optimized other developers' queries.  • Query optimization and creation / maintenance of indexes.  • Application UI creation utilizing CSS3 standards.  • Maintenance of production servers: software updates, installation of new software • Secondary roles included Network Administrator, Database Administrator.  • Provided level III/expert level support for internal and external users.  • Developed and maintain internal mobile app, allowing field operations personnel.  • Conversion of internal billing and payroll software application from JBASE/PICK to Grails/Groovy Web Developer / Database Developer and Administrator Sterling Bank Services Inc - Missoula, MT June 2003 to May 2009 • Developed corporate website, intranet, and extranet site utilizing Coldfusion, JavaScript, SQL Server, SQL Reporting Services, and various 3rd party components.  • Designed existing Databases, stored procedures, indexes, triggers, and views. Database Administrator for SQL Server Sterling Bank Services Inc 2005 to 2008 including QA of all; DTS packages, stored procedures, triggers and views before deployment to production. Introduced SQL Server Reporting Services (SSRS) to replace Crystal Reports and integrated with various in-house applications.  • Ad-hoc reporting for internal departments, customers and financial auditors.  • Setup and maintain customer help desk / support system for 10 help desk employees.  • Responsible for purchasing, setup and maintenance of field operation personnel laptops and other hardware.  • Provided training on software and hardware use to field operations and office personnel. Education High school Skills Database (10+ years), Javascript (10+ years), Ms sql server (10+ years), Sql (10+ years), Sql server. (10+ years), Ssis, MYSQL, Sql Database, DBA Links http://www.linkedin.com/in/bounsao-vongsotsavanh Additional Information Technical Skills  • Database: MS SQL Server 2008-2017, MySQL, Oracle  • Database Development: SQL Reporting Services (SSRS), Integration Services (SSIS), PowerBI  • Languages: SQL, T-SQL, Groovy, JAVA  • Tools: SQL Server Management Studio, MS Report Builder, Visual Studio, MS Office, Netbeans, Eclipse, Open Office  • Development: Coldfusion, Spring Security, XML, JavaScript, jQuery, AJAX, Web Services, SOAP  • Software: Microsoft Dynamics CRM 2011 & 2013, Microsoft Dynamics GP 2013  • Current expertise is with Database Modelling and building data warehouse using Microsoft BI reporting suite (SQL Server, SSIS, SSRS)  • Experience in database design, development and optimizing SQL query performance.  • Ability to write complex SQL code involving triggers, Functions, Dynamic SQL
Database_Administrator Web_Developer Software_Developer
Database Administrator and Analyst Database Administrator and Analyst Benton, MO Authorized to work in the US for any employer Work Experience Database Administrator and Analyst U.S. Navy - Point Mugu, CA September 2014 to September 2017 Education Some college Skills Microsoft Word/Excel/Power Point (3 years) Military Service Branch: Navy Service Country: United States Rank: E-4 September 2014 to Present Commendations: VAW-113 Sailor of the Year 2016, CAG 2 Sailor of the Year 2016, VAW-113 Plane Captain of the Year 2016, 2 x Naval and Marine Corps Achievement Medals.
Database_Administrator
Sr. Data Warehouse Developer Sr. Data Warehouse Developer Sr. Data Warehouse Developer - United BioSource Austin, TX I am highly motivated, enthusiastic, resourceful, and trainable; able to adapt easily to new environments and successfully handle a wide range of responsibilities and special projects. I am a good communicator with people skills, an energetic team player in a professional environment. Extremely detail oriented and able to coordinate multiple team priorities. Work Experience Sr. Data Warehouse Developer United BioSource - Blue Bell, PA January 2017 to Present • Created and deployed SSIS packages using various transformations such as Slowly Changing Dimension, Multicast, Merge Join, Lookup, Fuzzy Lookup, Conditional Split, Aggregate, Derived Column, and Data Conversion Transformations.  • Fine-tuned SQL Queries for maximum efficiency and performance.  • Designed and implemented data warehouse architecture for corporate circulation data warehouse. Subsequent data marts, extracts and reports were sourced from the architecture of conformed facts and dimensions  • Created Tableau Dashboards with interactive views, trends and drill downs along with user level security.  • Responsible for Tableau Server Administrative functions, upgrades, installations, configuration, backup of servers and load balancing techniques.  • Train and manage developers, advising other groups in organization on SSIS development, data warehouse development, and ETL development best practices.  • Conduct code walkthroughs and review peer code and documentation.  • Good knowledge of MS SQL Server 2016 implementing new features like Row and Page compression mechanism, CDC, Data Compression, Backup compression, Resource Governor.  • Created Partition function, Partition scheme and multiple file groups and files to host the table data for Data partitioning.  • Created Active Directory with Security group with Table level permissions.  • Setup Alerts, Notifications, Jobs, Job steps with automated response solution schedules.  • Created Service Brokers on various SQL Servers  • Build efficient SSIS packages for processing fact and dimension tables with complex transforms and type 1 and type 2 changes.  • Created system for capturing, reporting, and correcting error data.  • Work with developers, DBAs, and systems support personnel in elevating and automating successful code to production.  • Provide on-call support to production system to resolve any issues.  • Gather requirements and design of data warehouse and data mart entities. Sr. Database Developer Accolade Inc - Plymouth Meeting, PA February 2014 to December 2016 • Develops highly complex ETL code for data movement, data transformation, data quality, data cleansing and Performs data load tuning.  • Working with business users and business analyst for requirements gathering and business analysis and converted business requirements into high level and low level design.  • Created complex T-SQL stored procedures for both data loads and application systems  • MS SQL Server 2008 internals with emphasis on query performance enhancement on large data warehouse environments.  • Interacted with the Business teams throughout enterprise to support the design of data models and supporting load processes  • Planned, designed and implemented application database code objects, such as stored procedures, triggers, cursors, tables, views, joins and statements for applications.  • Implemented performance tuning by implementing suitable optimizations and appropriate indexes and keys.  • Support application development groups to debug and fix stored procedures and Optimize application based stored procedures where required.  • Experience using IDERA to monitor SQL database performance.  • Work with Analytic Team to generate data that is used to feed the Verisk application. Sr. SQL Developer Consultant Anexinet - Blue Bell, PA August 2012 to January 2014 • Troubleshooting SSIS job and data quality failures  • Writing SQL queries to help profile data and create reports.  • Created complex T-SQL stored procedures for both data loads and testing data for quality.  • Running and improving established ETL processes in both Production and Test environments.  • Monitoring and troubleshooting SSIS package execution.  • Working with business users to understand requirements and developing level of effort estimates.  • Enhance Profit Reporting dashboards and reports due to merger. The dashboards are developed in SQL Server 2008 R2 SSIS and SSRS.  • Converted Informatica projects to SSIS (2008 R2) ETL for General Ledger and Journal Entry processing. This streamlined the process and reduced the number of people needed for support. Sources included flat files, XML, SQL Server and Oracle databases to load an Oracle database.  • Implementing suitable optimizations and appropriate indexes and keys to database objects.  • Support application development groups to debug and fix stored procedures and Optimize application based stored procedures where required.  • Experience using IDERA to monitor SQL database performance. Database Administrator HarperCollins Publishers - Dunmore, PA April 2011 to August 2012 • Experience in using SSIS (SQL Server Integration Services) for data extraction, transformation and loading. Designing, creating and maintaining already existing complex SSIS packages.  • Handled day to day monitoring and maintenance of database  • Monitored transaction activity and utilization.  • Created C# scripting focused on data manipulation and transformation  • Created complex T-SQL stored procedures for both data loads and application systems  • MS SQL Server 2008 internals with emphasis on query performance enhancement on large data warehouse environments.  • Interacted with the Business teams throughout enterprise to support the design of data models and supporting load processes  • Planned, designed and implemented application database code objects, such as stored procedures, triggers, cursors, tables, views, joins and statements for applications.  • Implemented performance tuning by implementing suitable optimizations and appropriate indexes and keys.  • Support application development groups to debug and fix stored procedures and Optimize application based stored procedures where required.  • Experience using IDERA to monitor SQL database performance. Programmer Analyst ALLONE Health Solutions January 2008 to April 2011 Wilkes Barre, PA  • Designed, developed and maintained current applications using DataStage and Quality Stage.  • Enhanced the quality of extracts generated using Quality Stage tools and using Information analyzer to investigate the content and quality of data.  • Support applications internally and externally.  • Generate reports using Transact-SQL Server 2005 (Stored Procedure), DTS packages and create, support and maintain already existing SSIS and DTS packages.  • EDI processing, monitoring and translation of all inbound (837i, 837p HL7 etc) using WebSphere TX.  • Investigate Data content using SAS. Education Bachelor's Additional Information TECHNICAL SKILLS    • 11+ years of IT experience in analysis, design, implementation and administration of business intelligence solutions with Microsoft SQL server 2016 / 2014 / 2012 / 2008R2 / 2008 / 2005 / 2000 in development, testing & production.  • Extensive experience in BI suites - using integration services (SSIS) for ETL (Extraction, Transformation and Loading), reporting services (SSRS) for creating different types of reports and analysis services (SSAS) for design and developing complex cubes  • C# Scripting, VBScript, Visual Basic.Net, Visual Basic.Net 2005, Visual Basic.Net 2008, Visual Basic 6.0, C #, Crystal Report 11.0, QlikView, Tableau 10.2, Visual Studio 2008, Visual Studio 2010, Visual Studio 2012, Visual Studio 2015.  • Experience in Data modeling using ER Studio  • Sound knowledge of software development life cycle and software maintenance.  • Experience working with SSIS packages, DTS packages, and XML.  • Proficient ability to understand requirements of the customers and troubleshoot their problems.  • Experience in extraction, transformation and loading (ETL) of data flows using DataStage 8.0 8.2, WebSphere TX 8.2, Information Analyzer, Quality Stage with complex integration of SQL Server, flat file sources and IBM mainframe DB2  • Expert in writing T-SQL, working with DTS (Data transformation services) data cleansing, data scrubbing and data migration  • Expertise in creating indexed views, complex stored procedures, effective functions, and appropriate triggers to facilitate efficient data manipulation to maintain data consistency  • 4 years' experience with Facets v4.21, v4.11 with specialization in Billing, Claims, Provides and Member/Subscriber.
Database_Administrator
Vice President, Operations and Infrastructure Vice President, Operations and Infrastructure Vice President, Operations and Infrastructure - Hanley Wood, LLC Alexandria, VA Accomplished senior technology professional focused on execution. Database, operating system, web, and infrastructure expert. Skilled in leading cross-discipline IT teams. Recent successes include service management deployment for recent acquisition, large office build-out and move, and Office 365 rollout. Work Experience Vice President, Operations and Infrastructure Hanley Wood, LLC - Washington, DC January 2018 to Present Director, Productions Systems and Support Hanley Wood - Washington, DC October 2011 to December 2017 ? Manage global systems and database administration, service desk, and corporate facilities departments  ? Budget and contain costs for capital and expense projects  ? Manage relationships with third party support partners based in India; outsourcing effort lowers the     costs of some aspects of systems administration and support by more than 35%  ? Provide architectural input and use-case analysis for projects and initiatives   ? Negotiate and maintain contractual relationships for software and services  ? Own IT audit process      ? Escalation point for a variety of issues. Senior SQL Server Database Administrator Learning Tree International - Reston, VA August 2010 to September 2011 ? Virtualized hardware as appropriate; reduced SQL hardware footprint by more than 50%  ? Upgraded Legacy SQL Server environment  ? Optimized SAN performance and tuned database server I/O pattern to improve performance and lower resource contention  ? Led implementation of enterprise monitoring Database Administrator Hanley Wood, LLC - Washington, DC September 2006 to July 2010 Led outsourcing of systems administration and operational database support to third party based in Hyderabad, India; reduced the blended cost of administration by 40% while improving support metrics  ? Managed virtualization initiative and lowered third-party data center costs by 25%  ? Owned OS and software package upgrades including Windows Server 2008 and SQL Server 2008  ? Moved enterprise monitoring from Argent to Nagios, saving the company $45,000/year in licensing costs  ? Monitored systems and network performance; maintained near perfect uptime  ? Created and tuned SQL statements, stored procedures, and triggers  ? Owned monthly ETL process and acted as escalation point for ETL issues Lead Database Analyst MCI Inc - Hilliard, OH June 2001 to June 2004 Managed team of Sybase, Oracle, and SQL Server database administrators  ? Provided 24*7 support of Sybase and SQL Server environments  ? Supported mission critical database environment for a global network operations center; team provided  near perfect uptime  ? Data architect for MS SQL Server based e-commerce solution. Supported all aspects of the implementation  ? Defined enterprise standards for Sybase and SQL Server database environments; template architectures  reduced server stand-up time and standardized support activities  ? Consolidated corporate software enterprise licensing agreements, reducing annual software maintenance  costs by more than $100,000/year Database Analyst MCI, Inc - Hilliard, OH March 1996 to June 2001 ? Supported Sybase and SQL Server based applications 24*7*365; escalation point for order entry and trouble-ticket applications, as well as the underlying database and physical infrastructure                                   ? Managed cross-functional periodic review of code and systems, implemented solutions to identified issues Education Master of Business Administration in Dual Concentrations Wake Forest University - Winston-Salem, NC 2006 Bachelor of Arts in Finance in Finance Otterbein College - Westerville, OH 2003 Skills Sql server, Mysql, Oracle, Sql, Sybase
Database_Administrator
Manager of Technology Manager of Technology Manager of Technology - STEVENSON UNIVERSITY Ellicott City, MD Over 25 years experience evaluating, installing, and maintaining hardware and software. History of innovatively improving business processes using a combination of custom and off-the-shelf solutions. Ability to learn new technologies quickly and adapt them to the needs of the organization. Over 25 years experience working with and leading cross-functional teams. 13 years of experience building, recruiting, supervising, developing, evaluating, and retaining cross-functional teams that work well to achieve the organization's goals. Authorized to work in the US for any employer Work Experience Manager of Technology STEVENSON UNIVERSITY - Owings Mills, MD 2013 to Present • Used Office 365 and associated programs (Forms, Flow, PowerBI, etc.) to improve business processes resulting in more efficient business processes for requests for presentations and workshops, job posting requests, and created dashboards (updated weekly) to provide appointment and event attendance information.  • Created and continue to develop a stand-alone relational database that tracks internships and graduate placements, resulting in a decrease in the time to produce the annual report from 3-5 months to 3-4 weeks.  • Created adaptive, mobile websites that provide information on; CliftonStrengths, Disability Resources, the Career Architectures model, and event calendar.  • Initiated formation of, and served as co-chair on, a survey task force identifying student and alumni surveys conducted by various departments with goals of reducing the number of surveys, increasing response rate and creating a central repository for resulting data.  • Evaluate commercial off the shelf software (COTS) to determine what best fits the needs of Career Services and Stevenson students.  • Migrated all student data from the Career Services appointment database, Symplicity, to a new platform, Handshake. This included assuring data integrity, recreating reports while maintaining accuracy. During the process I recommended a number of changes to Handshake that have been implemented in recent releases.  • Updated Office of Career Services student portal during migration from Sharepoint 2010 to Sharepoint 2013. Redesigned Office of Career Services Student Portal earning award for “Modeling the Stevenson Way” at Stevenson University.  • Led team to develop MOOC for counseling professionals, to introduce them to the Career Architectures model.  • Worked with English faculty and department chair to implement a pilot ePortfolio program. Information Technology Manager JOHNS HOPKINS UNIVERSITY 2007 to 2012 • Built a team to evaluate, develop, implement and support distance education technology infrastructure. The result was a system that enabled growth from about 75 students in the first year of operation, to over 1100 students in four years.  • Implemented server-based, lecture capture system to allow real-time capture of face-to-face classes, and creation of online classes. Resulted in a decrease in time for development of online classes by 15-20 percent and allowed face-to-face instructors to provide students with additional study aids.  • Worked with JHU Central IT to upgrade and improve wireless access.  • Implemented tablet and iPad loaner program to allow instructors access to new technology for exploration of integrating technology into classroom and online learning environment.  • Supported instructor setting up remote access to lab equipment for electronics course.  • Worked with outside vendor and instructor on providing remote access to virtual machines for students in an Ethical Hacking course.  • Provided guidance to JHU School of Nursing for implementing lecture capture (Mediasite) in classrooms. Acted as liaison between JHU SON and JHU Applied Physics Lab.  • Managed IT budget of $250,000 - $300,000 per year, over the course of 5 years was able to stay within 10% of the planned budget per year. Was able to provide sufficient IT resources even during the two years that the budget was cut mid-cycle. Information Systems Supervisor JOHNS HOPKINS UNIVERSITY 1999 to 2007 • Led project to digitize paper documents in library. Ultimately, approximately 50,000 additional pages above the original estimate of 250,000 were scanned while staying within budget.  • Maintained classified computer systems to NISPOM/DoD standards.  • Oversaw development of limited access, online databases that provided subscribers with instant access to information. Resulted in additional, and increased, revenue streams.  • Migrated website from static HTML pages to content management system which resulted in more timely updates of content. Database/Systems Administrator JOHNS HOPKINS HOSPITAL, Facilities Department - Baltimore, MD January 1996 to January 1999 • Provided hardware and software support for the Facilities department desktop computers.  • Worked on team to implement new work order tracking system.  • Acted as Oracle database and server administrator.  • Supported Groupwise email system as both administrator and technical/user support. Technology Management Program Administrator JOHNS HOPKINS HOSPITAL, Facilities Department - Baltimore, MD January 1994 to January 1996 • Migrated equipment database from legacy system to SCO Unix/Oracle system.  • Chaired committee to integrate purchases of medical equipment across hospital divisions.  • Chaired committee selecting service schools and lecture topics for Clinical Engineering staff. Education Master's in Business and Technology Management Stevenson University - Stevenson, MD December 2015 Bachelor's in Electronics Engineering Technology Capitol Technology University - Laurel, MD May 1992 Associate in Biomedical Engineering Technology Howard Community College - Columbia, MD 1979 Skills Database, Database design, Sql server, Mysql, Oracle, Sql, Content management systems, Dns, Intranet, Sharepoint, Web design, Ms project, Cms, Active directory, System administration, Tcp, Tcp/ip, Vmware, Vpn, Content management, Excel, IT Management, Network Administration, Strategic Planning, Exchange Links http://linkedin.com/in/hughrtaylor
Database_Administrator Systems_Administrator Network_Administrator
Continuing Training Continuing Training Grove City, OH Software engineer with 30+ years of thorough hands-on experience in all aspects of development from business conceptional requirements to design thru implementation, testing technical design and support, and on-the-job training and team development. Supportive and enthusiastic team player dedicated to streamlining processes and efficiently resolving application issues. Assumes ownership of core components to successfully meet and enhance company goals. Work Experience Continuing Training July 2019 to Present The Complete Ruby on Rails Developer Course  • By Rob Percival and Mashrur Hossain Continuing Training April 2019 to July 2019 Colt Steele’s Web Development Bootcamp  • Throughout the course, many exercises taught HTML, CSS3, JavaScript, Bootstrap framework, NodeJS, NPM, ExpressJS, REST structure, and Mongo database, culminating in a final Campground project that can be viewed at  https://calm-sands-155727.herokuapp.com  Senior Consultant The Judge Group at JPM Chase - Columbus, OH July 2017 to April 2019 Responsible for owning the Incident and Problem resolution for aligned LOBs, providing end-to-end resolution to ensure completion of all jobs within defined objectives. Troubleshoot production issues and coordinate with other teams to remediate and implement to production in order to minimize impact to customers and/or downstream.  The role also involves engaging and partnering with AD teams, and various platform owners like TD, ETL, BI, etc. and also interfacing with executive and sr. management with Root Cause Analysis (RCA) and remediation actions. The responsibility will included but limited to following functions - Responsible to ensure that the applications met their required service levels  Responsible to support process improvements to continuously improve the stability and performance of the applications.  Identify system bottlenecks and opportunities for betterment  Perform service transition from development to support  Prioritize workload, provide timely and accurate resolutions.  Perform in-depth research and identify sources of production issues.  Effectively perform root cause analysis of issues and report the outcome to business community and Management.  Develop / utilize core support tools and processes to perform work while improving day-to-day practices for support team members with the goal of delivering service improvements to the business. Development experience is required in Data Warehousing applications. Informatica, Unix, oracle Senior Consultant Unicon International/Compuware International at Nationwide Insurance - Columbus, OH April 2003 to March 2017 Maintain and enhance a collection of over 125 job flows, 1200+ jobs/programs comprised of ESP applications, UNIX/Linux scripting, Informatica mappings, Perl programs, SQL/Plus scripts, Oracle Packages, Functions and Procedures.  Drove the reduction of test flow creation times, reducing creation times 500% on average  Design and build Upon-Request System Testing software using ESP API's (esplmi) and UNIX/Linux scripting, eliminating test flow set-up errors and reducing creation times 130% on average  Participate in Nationwide Data Warehouse Run Team Agile/SCRUM Management Process  Perform service transition from development team to support  Subject Matter Expert of Enterprise Scheduling Program (ESP) for department  Uplift team member skills to improve quality standards and documentation  Collaborate with On-Call Team to support the nightly execution of 8+ data warehouses and data marts  Analyze end-to-end Incident and Problem resolutions  Convey root cause analysis and resolutions to business community and management Oracle DBA Compuware International at State of Ohio Department of Workers Comp - Columbus, OH March 2003 to April 2003 Deployed Oracle*Reports and Oracle*Discoverer application  Administered Oracle*Reports and Oracle*Discoverer applications  Assist customer administration in developing custom reports and queries Database Administrator, Data Modeler, Section Lead Oracle Corporation at Department of Defense May 1998 to February 2003 Oversaw the work effort and communication between Unix Administrators, DBAs, and federal support personnel  Develop data mapping diagrams for 20+ source interfaces into the Oracle Accounts Payable Suite  Created Word Visual Basic Applications using the Designer2000 API to provide federally mandated documentation  Developed Oracle web pages to provide a Document Catalog containing an index of all project documentation  Worked with other DBAs to create a database back-up and "cloning" method for 15+ mandated test environments Documentation Analyst It Service - Oracle Corporation February 1998 to April 1998 Create internal technical documentation for an EDMS Oracle Financials application consisting of Oracle Forms, SQL*Plus scripts, PL/SQL procedures, and NT 4.0 scripts Database Administrator Healthcare - Document Storage January 1998 to February 1998 Optimized SQL scripts to reduce elapse time from 6+ hours to 20+ minutes Methodology Consultant December 1997 to January 1998 Create custom Oracle Best Practices standards and guidelines for the interface between company Oracle custom Applications and SAP Lead Consultant, Data Modeler, Section Lead Oracle Corporation - Department of Defense May 1996 to December 1997 Augmented Oracle training with customized training and OJT of government teams on Oracle Designer/2000  Created Logical Design of Database Objects for Defense Department Reporting System (DDRS)  Began the Data Mapping of source interfaces from 125+ DoD agencies and departments  Coordinated with Requirements and Data Analysts in Washington, DC for world wide distributed processing  Supported both the Project Management Office (PMO) and Technical Project Officer in the creation of planning, standards, and coordination of the conceptual design Education Ohio State University - Columbus, OH 1982 Associates in Computer Science in Computer Science Columbus Technical Institute - Columbus, OH 1971 Skills CORE COMPETENCIES Team Manage (Supervisor; Team, & Technical Lead), Methodology Consultant, Database Administrator (DBA), Application Database Specialist (ADS), Data Modeler, Functional Analyst, Technical Analyst, System Analyst TECHNICAL COMPETENCIES Oracle RDBMS, Netezza RDBMS, Teradata RDBMS, SQL Scripting, Oracle Packages, Function, Procedures, Oracle Designer/2000, Shell Scripting (UNIX/Linux), Perl, Informatica, Harvest (Configuration Management), Enterprise Scheduling Program (ESP), Maestro, Microsoft Visio, Microsoft Word, Microsoft Excel, Microsoft Power Point, Micorsoft Access, Visual Basic for Applications, HTML, CSS3, JavaScript, Bootstrap framework, NodeJS, NPM, ExpressJS, REST architecture, Mongo database, SQL, access, Excel, testing
Database_Administrator
Senior GTM Security Product Adviser Senior GTM Security Product Adviser Senior Security Product Adviser & Consultant Boise, ID Work Experience Senior GTM Security Product Adviser HP Inc - Boise, ID November 2017 to July 2019 Home Office)    Key Responsibilities:  • Represented HP as a technical security expert and trusted adviser with customers; developed and strategized business plans with account teams, PBMs, and Channel partners; shared security knowledge and best practices recommendations for HP security solutions with customers and partners; assisted with "moving the needle" on closing sales by demonstrating why HP offers the world's most secure and resilient PCs.    • Worked extensively with HP's core OEM partners including Intel, AMD, and Microsoft to jointly present our security solutions and unique partnerships with HP customers and other partners.    • Worked with GBU, product marketing, PBMs, and sales enablement teams in the development and rollout of security product collateral and enablement training for customers, partners, and HP Direct and Inside sales reps.    • Delivered customer and partner security sales enablement events and workshops as appropriate for further understanding of issues and buy-in to HP's security proposal and solutions.    • Investigated and optimized a security solution's fit to the business requirements and objectives of a sales opportunity, both current and future.    • Established the validity of a security solution and its components to the customer, and defend HP's security solutions versus security features from competitors such as Dell and Lenovo.    • Advanced opportunities through the use of effective consultative selling techniques such as live product demos, chalk-talk sessions, discovery workshops, and security assessments.    • Built customer loyalty through continuous innovation, becoming a trusted advisor.    • Partnered with account managers and technical solution consultants to ensure post-sale problem resolution and customer satisfaction.    • Communicated and articulated the details of a security solution within a proposed customer solution and RFP response. Principal Security Product Manager / Security Services Solutions Architect / Principal Security Sales Consultant / Technical Implementation Consultant Oracle Corporation - Boise, ID September 1996 to November 2017 Key Responsibilities:  • Worked in a highly visible outbound PM role to manage the Security Strategic Customer Program (SSCP) in delivering onsite customer engagements for installation and configuration of Oracle database security products (Advanced Security encryption, Audit Vault, Database Vault, Data Masking, and Database Firewall).    • Prepared and delivered knowledge transfer training sessions to customers as part of SSCP. Knowledge transfer collateral included product overview, technical deep dive and product internals, and deployment best practices.    • Engaged with Oracle Support and Development teams to identify and troubleshoot bugs or other issues encountered during SSCP engagements.    • Developed collateral for the Database Security Development teams based on SSCP engagements that addressed recommended product enhancements, product implementation "gotchas", and deployment cookbooks.    • Delivered technical training sessions and presentations at OOW, XMonth, and other internal and external venues.    • Acted in a pre-sale role to architect security services solutions for numerous customers in Commercial and Public Sector. Tasks included engaging with customers to identify security issues and concerns, addressing security compliance requirements, delivering workshops and Proof-of-Concepts (POCs), developing and presenting security solution proposals, and developing labor BOMs to support security proposals.    • Delivered custom security product and services workshops to support security solutioning for specific customers. Workshops included hands-on lab exercises for database security products as well as detailed discovery sessions to pin down requirements prior to delivering security services proposals.    • Delivered custom POC engagements as needed either on premise or @OMCS to support customized security solution proposals.    • Delivered numerous pre-sale customer presentations, demonstrations, and POCs to public sector customers for Oracle database security products. Architected and developed security solutions, developed security proposals, and participated with sales teams to deliver security proposals to customers.    • Acted as primary technical lead in the rollout of the Database Security Risk Assessment (DBSRA) program. The program included onsite customer engagements in which detailed security assessments of a customer's chief production databases was performed, recommendations were identified, and engagement results were presented to executive management and technical staff. DBSRA engagements led to significant sales opportunities and closure of many security deals throughout FY 2014 and FY 2015.    • Co-developed and acted as technical lead for rollout of the "IRS 1075 & Oracle 12c Database Security" hands-on workshop. The workshop covered Oracle's entire database security stack and included practical customer use cases via a set of lab exercises. Development effort included preparing an extensive lab workbook and slide decks.    • Provided post-sale support of Oracle database security products for numerous customers.    • Delivered customer-facing onsite consulting engagements of Oracle database security products. Engagements included requirements definition and design, use case preparation, POC, UAT testing, and production deployment.    • Engaged on numerous pre-sale commercial accounts regarding security compliance, database encryption, database auditing, Database Vault, and data masking. Presentations ranged from high level to deep dives and demos (customers included Caterpillar, SciVantage, and Barclay's).    • Created and delivered hands-on database security workshop. Mentored many other sales consultants in delivering the workshop. The workshop was instrumental in helping to increase sales of Oracle database security throughout North America.    • Created a technical deep dive, hands-on workshop on Database Vault. Delivered the workshop in North America and throughout Europe. This workshop was used to drive sales of Database Vault globally.    • Responsible for presenting technical training courses to Oracle customers, including technical staff and end users. Range of students varies from functional end users to extremely technical individuals (programmers, DBAs, etc.).    • Primary areas of training expertise are database security, high availability (Data Guard, RAC), database tuning, backup/recovery, database replication, and database administration.    • Delivered advanced technical seminars worldwide on data warehousing, Oracle8i/9i tuning, and advanced tuning. Senior Database Administrator Rockwell Autonetics & Missile Systems Division - Anaheim, CA September 1995 to September 1996 Responsible for the maintenance of several Oracle and INGRES databases residing on an HP 9000 K200 platform under HP-UX 10.0. Responsible for developing and tuning three manufacturing data marts for an Oracle7 manufacturing data warehouse. Implemented numerous database security features within all production and test databases. Tuned SQL in existing applications to improve performance. Senior Database Administrator SAIC Health Care & Technology Group - San Diego, CA August 1994 to September 1995 Maintained Oracle database changes for a large health care system in a SCO UNIX environment. Incorporated database security features to lock down production, test, and development databases. Major tasks included performance tuning and administration of the system. Supported structural changes and administration of a health care data warehouse. Programmer/Analyst Superior Industries - Van Nuys, CA October 1989 to January 1990 Performed IDEF-1X data modeling for several legacy databases. Implemented modifications to in-house data acquisition databases for assembly and manufacturing data using Oracle. Senior Database Analyst/DBA Northrop Aircraft Division - Hawthorne, CA February 1988 to June 1989 Acted a project lead for the development of DB2 and Oracle database requirements of an automated airframe assembly system under MVS. Performed data modeling, wrote database specifications, and interacted with code development team for performance tuning of SQL. Also delivered in-house training classes on relational database design and C programming. Sales Consultant/Systems Engineer NBI, Inc - Los Angeles, CA April 1987 to February 1988 Performed pre-sale systems configuration for customer application requirements. Developed data models, created INGRES and Oracle databases, and created customer application programs using C language with embedded SQL calls. Developed and optimized databases for user applications. Participated in NBI in-house training of junior systems engineers. Systems Consultant AT&T Network Systems - Naperville, IL November 1986 to April 1987 Developed system requirements and prepared database specifications for the 5ESS development effort. Prototyped new requirements in C language interfacing with an Oracle database. Programmer/Analyst Hughes Aircraft Company - El Segundo, CA May 1982 to October 1986 Performed requirements specification, software design, and programming of systems in data communications, engineering, and manufacturing environments. Acted as project lead for the development of an engineering requirements document and drawing system tracking system. Prototyped and developed applications in C language using Oracle and INGRES. Education BS in Computer Science in Computer Science Brigham Young University BA in Political Science in Political Science Brigham Young University Skills SQL, Data Visualization Links http://@OMCS Additional Information • Strong business acumen, HP security product knowledge, security risk assessment delivery expertise, software development experience, technical writing, and presentation skills acquired over an extensive IT career. Significant experience with pre-sale, managed cloud security services, and post-sale security product implementation in high profile customer-facing positions throughout Commercial and Public Sector verticals.    • Acted as a Senior GTM Security Product Adviser on HP's US Product Category team, representing HP as a recognized security expert and trusted adviser for PC security, to strategize with Channel partners and PBMs, and (most importantly) to "move the needle" on closing sales by demonstrating why HP offers the world's most secure and resilient PCs. Worked extensively with both HP direct sales teams and Channel partners throughout North America.    • Worked with GBU, product marketing, PBMs, and sales enablement teams in the development and rollout of security product enablement training for customers, partners, and HP Direct and Inside sales reps.    • Worked extensively with HP's core OEM partners including Intel, AMD, and Microsoft to jointly present our security solutions and unique partnerships with HP customers and other partners.    • Strong technical knowledge and hands-on skillset with HP PC security stack including Sure Start, Sure Run, Sure Recover, Sure Sense, Sure Click, Sure View, and other security features.    • Acted as primary technical lead in the rollout and delivery of a security risk assessment program for database security. The program included onsite customer engagements in which detailed security assessments of a customer's chief production databases were performed, recommendations identified, and engagement results were presented to executive management and technical staff.    • Acted in a highly visible customer-facing Security Product Manager role to deliver onsite customer security product deployment engagements for installation and configuration of Oracle database security products. Engagements included deployment of Transparent Data Encryption, network encryption, Audit Vault, Database Firewall, and other advanced database security products. Delivered security product training as part of the engagements. Used such tools as Wireshark, Tcpdump, Oracle scripting tools, and other tools while delivering these engagements.    • Acted as a service delivery pre-sale security architect for Managed Cloud Security Services solutions for numerous customers in Commercial and Public Sector. Tasks included engaging with customers to identify security issues and concerns, addressing security compliance requirements, performing security risk assessments, delivering workshops and Proof-of-Concepts (POCs), developing and presenting security solution proposals, and developing labor BOMs.    • Very strong GTM skills with sales account teams, PBMs, Channel partners, and customers in both pre-sale and post-sale security roles. Fully dedicated to ensuring that our customers are 100% successful with the adoption, usage, and management of our security products and services.
Security_Analyst Database_Administrator Systems_Administrator
Enterprise Database Administrator Enterprise Database Administrator Brandon, MS Authorized to work in the US for any employer Work Experience Enterprise Database Administrator United State Army Corp of Engineers - Vicksburg, MS July 2018 to December 2018 Support the administration of Oracle, SQL Server and Sybase databases in an enterprise environment.  Assist with the patching, creation, startup, configuration and tuning of databases supporting multiple applications. Enterprise Database Administrator United State Army Corp of Engineers - Vicksburg, MS July 2018 to December 2018 Support the administration of Oracle, SQL Server and Sybase databases in an enterprise environment.  Assist with the patching, creation, startup, configuration and tuning of databases supporting multiple applications. Analytic Business Analyst IBM Watson - Ridgeland, MS March 2015 to July 2018 Support a Decision Support System Oracle Data warehouse  Creating reports and analyzing data in support of the Mississippi Medicaid Department Analytic Business Analyst IBM Watson - Ridgeland, MS March 2015 to July 2018 Support a Decision Support System Oracle Data warehouse  Creating reports and analyzing data in support of the Mississippi Medicaid Department Enterprise Database Administrator United States Army Corp of Engineers / Lockheed Martin - Vicksburg, MS December 2014 to February 2015 Support the administration of Oracle, SQL Server and Sybase databases in an enterprise environment.  Assist with the patching, creation, startup, configuration and tuning of databases supporting multiple applications. Senior Programmer Analyst MS Department of Education - Jackson, MS December 2004 to December 2014 Supporting the State Education Accountability Model utilizing SAS, Oracle and Crystal Reports. Data that is stored in Oracle Databases are extracted for analysis using SAS. The results of the analysis are distributed using Crystal Reports.  Developed an application called (SPS) School Payment System. This application was developed using Oracle Forms and Reports. SPS is a web based financial application that interfaces with MS’s statewide accounting system to help school district business managers better manage funds received from the state.     Manage and organize the monthly collection and submission of education data to the United States Department of Education. This data are being collected using various methods such as surveys, crystal reports, sharepoint, Oracle, Microsoft SQL Server and spreadsheets.    Assist with the administration and support of ORACLE and Microsoft SQL Server databases. Senior Programmer Analyst SAKS Incorporated - Jackson, MS 2002 to December 2004 Led the development and maintenance of web enabled applications using The Oracle Enterprise and .NET Platform. Develop and automate data interfaces between the mainframe and client/server using Unix Shell Scripts, Stored Procedures, Unix Cron Tables, JAVA and VB Scripts. Provide business analysis and technical design support for a Logistical Data Mart.  Developed interface processes for SAKS International Logistical tracking system. Utilized DataStage migration product, FTP, and XML to automate the transferring and transformation of data.  Systems Engineer Electronic Data Systems (EDS) - Houston, TX 1991 to 2002 Provided support to the Mississippi Medicaid System.    I was a member of a team that successfully implemented a decision support system. The implementation included the installation of Business Objects/Codman onto a Novell Network, the development of user interfaces using Powerbuilder and the conversion of data from a mainframe to an Oracle database using C/C++.    I was a member of a team that maintained an enhanced a system that was responsible for administering a statewide federal health program. The maintenance was done using COBOL, Easytrieve and CICS on an IBM Mainframe.    I was a member of a conversion team that converted Savings and Loan Institution Applications onto EDS’s Banking System. I was a member of a technical team that migrated the conversion process from the mainframe to a client server environment. I wrote conversion programs using COBOL, Easytrieve and DYL260 that reformatted financial data such as demand deposits, savings, loans and certificates of deposits into formats that were acceptable by EDS’s Bank Management Information System. Education Bachelor's in Computer Science Jackson State University - Jackson, MS September 1981 to May 1986 Skills DBA, Oracle Dba, Sql Dba, Sql Server, ETL Certifications/Licenses Security+ CE
Database_Administrator Systems_Administrator
Architect/Principal Engineer Architect/Principal Engineer Architect/Principal Engineer - TIBCO Software Inc Mission Viejo, CA More than 15 years of experience in the IT industry as a Database  Administrator and Software Quality Assurance engineer for federal  health care system and software development company looking for  opportunity developed through my experience and education for  growth.  Experiences include supporting and managing both 24x7x365  Critical ICU/OR Production and Development RDBMS environments  at the Department of Veteran Affairs and Software development  companies in performance tuning, security, instance monitoring,  hardware monitoring, patching database, upgrading, database  migration, & network configuration.  Designing and implementing of Development, QA, & Tech support  RDBMS Instances and network configuration of TCP/IP, DNS on  Solaris 8.0, AIX 5.1, Linux, & Windows 2000/2003 server.  Supporting and managing developments 40+ servers with various  database instances from installation, configuration of Oracle 8i to  10g, 11g Instances on RAW device, Oracle 9i RAC, Oracle ASM  setup, Microsoft SQL Server 2000 to 2008, SQL Server 2000 RAC,  MySQL 3.x to 5.0, IBM UDB DB2 7.0.1 to 9.0, Sybase ASE 11.9.2 to  12.5, Sybase IQ, Vertica analytic Database 5.0 to 6.0, PostgreSQL  9.0 to 9.1 on Windows server to Linux and AIX 5.0.  Setting up Oracle 10g Advanced Async Master-Master Replication,  Dataguard, and RMAN backup and recovery strategy with Export/  Import as another form of backup/recovery scheme in production  environment.  Knowledge of ETL (Extraction, Transformation, & Loading) in Oracle  10g production database with the use of SQL Loader in a korn shell  scripting method when loading flat files (text delimited) and PL/SQL  scripts.  Demonstrated success in the development of software projects that  is focused on cutting-edge technologies and customer satisfaction. Authorized to work in the US for any employer Work Experience Architect/Principal Engineer TIBCO Software Inc - Palo Alto, CA November 2017 to Present Currently worked on AWS and built our core infrastructure in the cloud.  Utilized the use of EC2 instances, VPC, Security Groups, & IAM for our  Composite Software team.  * Managed, Installs, configures, administer, performance tuning, & maintains  of all Development and QA environment database servers (Oracle, Microsoft  SQL Server, Sybase, IBM UDB DB2, & MySQL) on multiple Operating System  environments (Windows, Linux, Sun Solaris). Consisting of 40+ servers that  house a combination of multiple versions of different RDBMS.  • Setup serveral Oracle GoldenGate instances including configuration and support on Oracle 10g, 11gR2, and Sybase ASE 12.5  • Build and configures Real Application Cluster (RAC) on Oracle 11gR2 with NFS in Linux (CentOS 5.4 x86_64bit) development and engineering projects.  • Performs system testing in VMWare ESXi 5.x and above for various projects  (eg. Microsoft Exchange Server 2010 clustered environment, Oracle RAC, Sybase ISQL 15.,etc)  • Setup backup (dump file) for all RDBMS (cronjob and Microsoft scheduler).  • Setup Oracle kerberos authentication on one of our Oracle 10g and 11g and Sybase ASE 15 and IBM UDB DB2 Ver9.5 test environment.  • Managed Netezza version 5.0.6 databases (backup and restore).  * Managed PostgreSQL 9.0 to 9.1 development databases  * Managed Vertica Analytic databases 5.0 to 6.0 development databases  * Managed Cloudera (CDH5) and Hortonworks cluster environment that  comprise of TPC-H/TPC-DS performance data from 100GB to 1TB Database Administrator V Cisco Systems - San Jose, CA July 2013 to October 2017 managing all Composite Software QA, Engineering datasources from Oracle to big data (Cloudera, Vertica, Apache Hadoop-Hive, MapR, Parstreams)  systerms.  Datasources: Oracle 8i to 11gR2, MS SQL Server 2000 to 2012, Sybase ASE  12.5 to ASE 15.7, Sybase IQ, IBM DB2 LUW 8, 9, & 10, IBM DB2 z/OS v8, v9,  & v10, MySQL 3.5, 4.0, 5.0, 5.1, PostgreSQL v9.0 , v9.1.1, Greenplum v3.3,  4.1, Teradata v12 to v14, Netezza v5 to v6, Vertica Analytic database v5 to v6.0, Apache Hadoop, Hive, Impala, Cloudera CDH 5.x, Hortonworks 2.x  Business Intelligence Applications: Peoplesoft Tools 8.53, Composite Software  CIS.  VMware ESXi 5.x.  I managed our teams Production MySQL 5.5 that houses JIRA, Wiki- Confluence, JAMA.,etc. Database Administrator / System Admin Composite Software - San Mateo, CA May 2009 to October 2013 Managed, Installs, configures, administer, performance tuning, & maintains  of all Development and QA environment database servers (Oracle, Microsoft  SQL Server, Sybase, IBM UDB DB2, & MySQL) on multiple Operating System  environments (Windows, Linux, Sun Solaris). Consisting of 40+ servers that  house a combination of multiple versions of different RDBMS.  • Setup serveral Oracle GoldenGate instances including configuration and support on Oracle 10g, 11gR2, and Sybase ASE 12.5  • Build and configures Real Application Cluster (RAC) on Oracle 11gR2 with NFS in Linux (CentOS 5.4 x86_64bit) development and engineering projects.  • Performs system testing in VMWare ESXi 4.0.0 for various projects (eg.  Microsoft Exchange Server 2010 clustered environment, Oracle RAC, Sybase  ISQL 15.,etc)  • Setup backup (dump file) for all RDBMS (cronjob and Microsoft scheduler).  • Setup Oracle kerberos authentication on one of our Oracle 10g and 11g and Sybase ASE 15 and IBM UDB DB2 Ver9.5 test environment.  • Managed Netezza version 5.0.6 databases (backup and restore).  * Managed PostgreSQL 9.0 to 9.1 development databases  * Managed Vertica Analytic databases 5.0 to 6.0 development databases Oracle Database Administrator Department of Veterans Affairs - Palo Alto, CA June 2006 to March 2009 Managed and maintained 6 Critical 24x7 Oracle 10g Production database  servers from Palo Alto, San Francisco, Sacramento, Fresno, and Reno running in Windows 2003 Server and Red Hat Linux ES 4.  • Managed a small MySQL database that was embedded in Red Hat Linux ES  4 and build a PHP forum for doctors and clinical managers usage.  • Maintained a good working relationship with Veteran Affairs management to facilitate communications between VA and KGS (formerly known as dNovus  RDI).  • Extracted data (ETL) out of the Oracle PICIS database (ICU/OR patient data)  using the PICIS extraction tool and transform and load them into Business  Intelligence Analytic database (Oracle 10G) server (Red Hat Linux ES 4). ETL  process run by a series of shell scripts that transform the flat file into readable  data that loads them into the Oracle Analytic database (Oracle 10g Application/  database) where the clinical nurse manager and doctors retrieved data for analysis and reporting purposes.  • Utilized SQL loader to load data into Oracle Analytic database.  • Upgraded 5 Oracle 8i production database servers to Oracle 10g (Windows  Environment).  • Managed and maintain Advanced Replication for all 5 sites - Asynchronous  Multi Master replication.  • Managed and maintain database performance, tuning, backup and recovery  (RMAN Recovery Catalog, Export dump).  • Worked on implementing/Documenting Oracle 10g Dataguard for their 5 site  production database server on Windows 2003 Server.  • Tested Oracle 11g for PICIS Anesthesia application compatibility. Development System Admin / QA Engineer Embarcadero Technologies September 2000 to May 2006 5 years 9 months)  • Promoted from QA Project Lead position to Development System  Administrator in December 2005.  • Managed, Installed, configured, administered performance tuning, & maintainance of all Development and QA environment database servers  (Oracle, Microsoft SQL Server, Sybase, IBM UDB DB2, & MySQL) on multiple  Operating System environments (Windows, Linux, Sun Solaris). Consisting  of 40+ servers that house a combination of multiple versions of different  RDBMS.  • Built and configured Real Application Cluster (RAC) for MS SQL Server 2000  and Oracle 9i and 10g in Windows environment.  • Performed system maintenance on all databases running in VMware  environment as they change everyday due to heavy testing by various  departments (QA, Development, and Tech Support), rebuilt databases as necessary.  • Set backup on most databases on MS SQL Server 7 to SQL Sever 2005 and tested integrity of the data by recovering it over to a different database.  • Setup, Configured, and maintained other database and client environments  on Virtual Servers (VMware GSX Server 3.0 and Workstation versions).  • Setup NTS/kerberos authentication on most of the databases for security  testing. Making sure only authenticated users can communicate and connect to databases while using our Embarcadero database management tools.  QA Project Lead  • Analyzed test results to ensure existing functionality and recommended  corrective action.  • Documented and tracked product testing problems by utilizing a bug tracking  software (DevTrack 4.1).  • Wrote and executed test cases in a highly structured and loosely structured  development environment.  • Performed most types of testing (functional, installation, acceptance, and regression, compatibility, performance, & UI usability).  • Led a small group in India for Microsoft product certification. QA Specialist / Jr DBA Dun & Bradstreet July 1998 to August 2000 2 years 2 months)  • Position is accountable for processing client's files through Dun & Bradstreet  Business Intelligence UNSPSC coding/Analyzing software.  • Manual UNSPSC coding of clients files.  • Built and enhanced UNSPSC production processes to increase future  processing efficiency.  • Recommended and tested software changes to increase future processing  efficiency.  • Responsible for Quality Assurance checks on UNSPSC codes on client's files  to ensure accuracy.  • Provided reports to peers and managers daily coding & QA results using SQL  scripts.  • Jr.Oracle DBA responsibilities, maintained backup and recovery (export/  import) of Oracle 8 & 8i production databases in our local area environment. Education Associate of Arts in (AA), Computer Engineer Heald College 1998 to 2000 Skills DATABASE, SQL SERVER, SQL SERVER 2000, ORACLE, REPLICATION Links https://www.linkedin.com/in/chrismiramon?jobid=1234&lipi=urn%3Ali%3Apage%3Ad_jobs_easyapply_pdfgenresume%3Bpcc47Yj7QnCdyqUtaNSZNw%3D%3D&licu=urn%3Ali%3Acontrol%3Ad_jobs_easyapply_pdfgenresume-v02_profile
Database_Administrator Systems_Administrator
Senior Database Administrator Senior Database Administrator Senior SQL Server Database Engineer & Administrator Glendale, CA Seeking full time employment opportunity as SQL Administrator /manager where I can apply my skills and experience to the fullest. Authorized to work in the US for any employer Work Experience Senior Database Administrator Entertainment Partners - Burbank, CA September 2014 to Present - Ease Entertainment, Beverly Hills, Ca; Acquired by Entertainment Partners in August 2015)    ? Manage multiple Production Servers(SQL 2008, 2012, 2014, 2016)  ? Administer over 1400 production databases in multiple Geo locations  ? Manage Dev, QA, UAT and CAT (Client Acceptance testing) Environments  ? Weekly Maintenance; Indexes, Jobs, Alerts, Backups, Error log  ? Consolidating legacy SQL 2008 servers to SQL Server 2014 with High availability and TDE (Transparent Data Encryption)  ? Monitoring prod servers, index tuning, using perfmon & DMV, TempDB, CPU & memory utilization  ? Implementing RedGate source control tool  ? Utilizing PowerShell for remote administration of servers  ? Support and develop ETL processes using Pentaho open source tool Manager Of Database Development iPayment Inc - Westlake Village, CA January 2011 to September 2014 Manage multiple Production Servers(SQL 2000, 2005, 2008, 2008 R2, 2012)  ? Optimizing and Maintain large scale databases in 24/7 environment (4TB+); Weekly/Daily Maintenance; Optimizing Queries, Indexes, Jobs, Alerts  ? Develop and publish SSIS, SSRS based on request  ? Implementing Change Data Capture (CDC) from SQL Server 2008 R2 on production databases and use it as user Audit tool  ? Implementing FileStream with partitioning functionality to store over millions of documents  ? Migrating databases from SQL Server 2000, 2008 to SQL Server 2012  ? Implementing SQL Server 2012 high availability  ? Consolidating old legacy servers to new server environment  ? Designing and implement new databases and work with business units and software developing team based on requirements and meet project deadlines  ? Working with First Data for Merchants processing data  ? Using Team Foundation Services for reviewing developers' scripts, approving, and publishing  ? Manage and administer QA and Dev environments  ? Mentoring developers Database Administrator Griffith Company - Brea, CA January 2011 to September 2014 Maintenance of Viewpoint General Construction Software. The following ER Software is capable of adding customized forms and reports. Design reports in Crystal Report XI and related Stored Procedure or View in MS-SQL Server 2005 and link it with ER Software.  ? Design and implement a database for keep Verizon Wireless cell phones information by using SSIS and extract data from database in MS-SQL Server 2008.  ? Convert Employee data from ADP payroll system to Viewpoint by using SSIS.  ? Design and implement a web application to link to ER system for Project Accountants to enter Projects cost & revenue monthly override amounts and transfer it to ER system. The web application is using SQL Reporting Services to generate the reports. Programmer II Children's Institute Inc - Los Angeles, CA May 2008 to January 2011 Conceptual Design, Develop, Implement, Maintenance, & Train web application with classic ASP (VBScript, JavaScript), database (SQL Server 2000), and Web Reports (Crystal Report 10).  ? Database and Report developer on windows applications.  ? Adobe Acrobat 8.0 Professional form developer. Programmer Robert Half Technology - Los Angeles, CA May 2007 to May 2008 Access form and report developer in Transcontinental Direct Company.  ? Report writer in Children Hospital with Visual Basic 6.0 and Active Report.  ? Children's Institute Inc. CRM Designer & Developer November 1999 to April 2006 Outside US, SQL Server 6.5, 7.0, 2000 / Visual Basic 6.0 / Crystal Reports) Full Stack Developer Ararat Sport Complex - Tehran, IR 2006 to 2006 Full Stack Developer Ministry of Finance Tax Department - Tehran, IR 2004 to 2006 Full Stack Developer Tehran Safety Service & Fire Fighting Organization - Tehran, IR 2003 to 2005 SQL server migration Wagon Pars Company 2002 to 2003 Full Stack Developer Tehran Municipality Computer Service Organization - Tehran, IR 1999 to 2003 Education Associate Degree in Computer Science in Computer Science Azad University 1995 to 1999 Skills Crystal Report (6 years), Database (10+ years), MS SQL SERVER (10+ years), SQL (10+ years), SQL Server (10+ years), DBA, Sql Dba, ETL, DBA, ETL, Sql Dba, Ssis Certifications/Licenses COMPTIA A+- 2008 MTA: Database Administration Fundamentals- 2015 MCP: Database Administration SQL Server 2012/2014 / (462)- 2018 MCP: Querying Data with Transact-SQL (761)- 2019 Additional Information TECHNICAL SKILLS  Database  ? Manage Table, View, Stored Procedure, Trigger, User Defined Functions, Index, Users, Role, Rule, Defaults, User Defined Data Type.  ? Managing Database, Import/Export, Backup/Restore, SSIS, User Permissions.  ? SQL Reporting Services.  ? SQL Mail, Notification Services.  ? SQL Scripts.  ? Document script, design.  ? SQL Query Analyzer, SQL Profiler.  ? MS-SQL Server 6.5, 7, 2000, 2005, 2008, 2008R2, 2012, 2014, SQL Azure.  ? High Availability and DR.  ? Transparent Data Encryption and cell level encryption.  ? FileStream  ? PowerShell    Software  ? Seagate Software Crystal Report (7.0, 8.0, 8.5, 9.0, 10.0, 11.0)  ? List Report  ? Cross Tab  ? Sub Reports  ? Graphs  ? Web Reports  ? Visual Basic 6.0 (Advanced)  ? Team Foundation server  ? Pentaho Kitchen    Operating Software  ? MS-DOS  ? Windows 98-XP, Vista, 7, 10  ? Windows NT, 2000, 2003, 2008, 2012, 2012R2 Server
Database_Administrator
Senior Software Engineer Senior Software Engineer Senior Software Engineer - Planning Systems International Von Ormy, TX Work Experience Senior Software Engineer Planning Systems International - San Antonio, TX July 2018 to Present In support of the Defense Health Agency, and the Medical Education and Training Campus (METC), responsibilities are to support the staff and organization with automated solutions, and database  design and support. Systems and applications are authored as .NET applications the methodologies and architecture designed to satisfy organization and customer requirements, including Microsoft  Office SharePoint add-ins, Windows Forms, Web Forms, and ASP.net MVC. Tools are limited Microsoft  Visual Studio, GitHub components, and Microsoft SQL Server.    Responsibilities are tiered, software application development in support of the DoD Medical Education  Technical Center (METC), in a .NET and SharePoint development environment, using Microsoft Visual  Studio IDE, and (MOSS) SharePoint Designer, Microsoft SQL Server, and Microsoft ACCESS data  repositories. Application technologies support development of Windows Forms stand-alone/web-based  executables, and ASP.net MVC application, including Microsoft Office SharePoint add-ins. System Application Software Engineer/Project Task Manager BTAS, Inc - Randolph AFB, TX August 2017 to July 2018 Duties: Project task lead required to design, program, document, and implement web-based ASP.net , and web farm-based ASP.net Core; Azure applications that require knowledge of information systems and related systems concepts for effective development and deployment of software modules.  Participates in all phases of software development with emphasis on the design, coding, testing,  documentation, and acceptance phases. Additional responsibilities include design and preparation of technical reports and related documentation. Information Technology Specialist Defense Health Agency - Fort Sam Houston, TX November 2016 to August 2017 Duties: As an IT Specialist (APPSW), responsible for a variety of duties with these being the major  duties: developing system and configuration of the Defense Health Agency (DHA) enterprise internets, intranets, extranets and multi-site support in the area of web-based application programming, analysis  and problem resolution; providing support for applications, primarily for web application development  of internet, intranet and extranet portals, as well as numerous other software programs, utilities and tools (e.g., Visual Studio, JQuery, InfoPath and Standard Query Language (SQL) database technologies);  developing strategy for optimal use of SQL databases and system integration with other collaborative  tools within the organization; reporting directly to the Web Strategies and Collaboration Branch Chief as the POC for DHA Intranet SharePoint policy and planning strategies, requirements review, design  strategies and technical specification developments; advising leadership on changes and advances  in web policies, business practices and technologies; validating the need for proposed new systems through consultation with customers and program officials.    Develop Microsoft SharePoint Site Applications - sites; libraries; lists; workflows - for integration/  migration into DHA "CarePoint" system, using Microsoft Office SharePoint 2010, and Microsoft SQL  Server 2014 database. Additional, provide Microsoft SharePoint technical support and knowledge to customer POCs, and organizations. Information Technology Specialist ( Database Mgt) Defense Media Agency March 2015 to November 2016 Duties: Responsibilities were defined by the following duties:  Perform planning, design, development, testing, implementation and management of internal and external web solutions; work with customer in establishing the functional requirements for new  projects and with the IT community to determine technical requirements; ensure that databases  efficiently collect, store and process data; manage the conversion of existing databases to meet new  release requirements; perform intensive collection and analysis of data from the customer service  database to create input for future IT requirements; provide research and input to project feasibility  studies and system performance evaluations. Conduct site surveys designed to verify adequacy of operations and ensure customer needs are met.    Projects were development of a system dashboard application to facilitate application monitoring  and troubleshooting. The web-based application was comprised of third-party tools, and utilities, and native .NET technology, with an enterprise-level database infrastructure. Additional projects included  maintenance of existing media-based applications, within the DoD-broadcasting community. JAVA System Developer/Analyst Air Force Legal Operations Agency - Wright-Patterson AFB, OH April 2014 to March 2015 Duties: Assigned to the Enterprise Development, principle responsibilities are associate Java developer, developing, enhancing, and maintaining enterprise - Web; SOA; Client-Server; Desktop - systems and  applications for the Air Force Legal Operations Agency JAG. Additional position serving as a systems  analyst in assessing IT requirements, administering and managing database operations and web  application, and providing customer assistance and training and documentation support. Database Administrator Air Force Legal Operations Agency - Edwards AFB, CA November 2012 to April 2014 Enterprise Data Manager 513th Military Intelligence Bde - Fort Gordon, GA December 2011 to November 2012 Duties: Position consists of work in a technical capacity and collaborates with a large enterprise  management team consisting of developers, integrators, administrators and program level staff  providing operations and systems analysis of Tactical Biometrics systems, communications, and architectures deployed around the world in their operational environments. Primary responsibilities  included, but were not limited to working on complex problems requiring assembly of diverse threads  of information, synthesizing the data, and drawing factual conclusions, and serving as the lead in developing and enhancing data normalization, movement, interpretation and reporting practices.  Additional responsibilities included serving as lead role in systems and network architecture analysis, developing and enhancing current and new innovative trend analysis and metrics presentation  methods, and development of technical documentation, charts and graphs supporting analysis. As  essential-personnel, serve as an emergency replacement for OCONUS database administrators, advising and assisting with the introduction and implementation of new database security concepts to the TBS database systems enhancing access security, performance, reliability and data integrity.  As database administrator and data manager, tasking included oversight and support for all deployed  TBS database operations and database admin in theatre, to include CONUS, Iraq, Afghanistan, Horn  of Africa and others. Working closely with the deployed database and systems administrators, and TBS technical staff, position required enhancing and standardizing database administration and  data management processes, providing input to training and development curriculum developers  regarding Enterprise Data Management of TBS systems. As a member of the TBS technical and Enterprise management support team, provide advice and assistance to technical staffing standards,  development, and hiring as requested by contract management. Tasks include database development for DCGS-A, SQL query scripting for support of MI Knowledge Management, and processing RFI  requests for theater/operational stakeholders. Information Technology Specialist Data Mgt - Stuttgart, DE August 2008 to December 2011 Germany  Duties: Responsibility to serve as NETOPS Content Staging and Content Development database  administrator, and WEB application developer for the HQ USAFRICOM C4 Systems Directorate.  Plan, implement and maintain information repositories, in a variety of forms, for presentation and customization of operational requirements. Additionally, provide requirements analysis and strategies for enterprise database solutions, recommendations for enterprise solutions and integration.    Served as Theater Network Command Center (TNCC) Watch Officer, facilitating and coordinating  command and unit-level information resources for use by management and assigned assets in real- world operational and training environments.  Maintain proficiency in all duties of the U.S. Africa Command Theater Network Operations (NetOps)  Control Center (TNCC). Maintain effective African Theater Command, Control, Communications, and Computer Systems (C4S) situational awareness (SA).Effectively coordinate Theater C4S SA with  Components, JTFs, DISA-Europe, and other COCOMs to maintain positive control and limit negative  impacts. Provide current, accurate, and timely C4S SA to U.S. Africa Command Leadership, Joint  Operations Center, Components, and other NetOps organizations as required. Provide and calculate  combatant command level C4S operational impact through coordination with components, JTFs, and theater NetOps partners. Direct NetOps actions in support of changing operational priorities to  ensure C4S assets are optimized to support U.S. Africa Command's assigned missions and operations.  Act as Authorized Service Interruption (ASI) Manager for the U.S. Africa Command AOR. Working within DISA and USEUCOM Network Operations, ensure the U.S. Africa Command Theater Network  Operations (NetOps) Control Center (TNCC) Portal page is up-to-date and accurately reflects current  and actionable C4S status; to include Communications Tasking Orders (CTOs), Communications Spot  Reports (COMSPOTs), Coordinated Alert Message (CAMs), Authorized Service Interruptions (ASIs), Information Assurance (IA) and Computer Network Defense (CND) events. Read, track, and store all  TNCC Unclassified and Classified organizational email, to include AMHS. Effectively use collaboration  tools like DCO to enable effective NetOps C2 and accurate NetOps situational awareness (SA). Update and edit C4S Status Brief to ensure information is accurate and maintained current within standards.  Maintain, update, and create TNCC Internal Checklists, SOPs, and CTOs as required. Information Technology Specialist/Project Manager Command & Control Support Agency December 2005 to August 2008 Pentagon, DC  Duties: Serve as Information Technology Project Manager supporting the Command and Control (C2)  information requirements of the Headquarters, Department of the Army command staff. Provide  complex IT project lead support for requirements gathering, user interface design and programming, database design, documentation, testing, implementation, and maintenance of IT projects that support  C2 operations, mobilization, readiness, and deployment functions of the US Army. Participate in analytical and advisory functions pertinent to the development of local policies, plans, and processess,  ensuring compliance with higher authority policies and guidelines. Direct, integrate, and evaluate  the progress of projects using a team of developers, an IT Quality Assurance specialist, and the necessary system administration network personnel. Serve as the System Architect, facilitate  communication between the developers and the functional, and maintain government oversight of the entire development and post-development system. Ensure the rigorous application of the information  security and information assurance policies and principles.    As project manager for C2 applications, with minimal supervision, plan, design, coordinate, integrate, implement, and manage high visibility information management projects. Adhere to all agency  published security guidance and directives. Develop and implement IT project meetings, milestones, deliverables, and suspense dates (as agreed upon by management and the customer). Additional  responsibilities include development of large- and small-scale "smart-client" applications using  composite-interface methodologies. Develop formal briefings and presentations as required. With  minimal supervision, research topics and issues, gather and analyze information and develop system  designs and architecture.    Document the Software Development Life Cycle (SDLC) IAW the branch SDLC publication, including  proposed solutions, impact analysis, and budget considerations, scheduled deliverables, and user  acceptance. Draft documentation at each SDLC stage with final documentation completed no less  than 3 weeks after implementation. Complete weekly progress reports as instructed and circulate  minutes from In Progress Reviews to affect parties within 24 hours of the meeting. Utilization of agency  procedures and approved requirements management tools to capture and review requirements within  5 business days of receipt.    Deviations must be pre-approved by management. Oversight of application testing and resolving  identified errors as approved by management. Additional responsibilities include documentation of User Testing errors that result from inadequate unit and modular Testing, and undefined requirements. IA security compliance custodian 2008 to 2008 to 2008  Duties: Using UNIX and Windows Oracle 10g, 11g and MS SQL Server 2005, -2008 R2, and -2012  SSIS; SSRS , execute software engineering processes for assigned communications initiatives, gathering technical requirements and developing required documentation within negotiated schedule.  Coordinate, monitor, and track assigned initiatives to identify unacceptable technical risks and/or architectural and standards compliance issues in order to prevent impact during implementation of the  initiative. Work with project managers to develop reasonable transition dates for executable initiatives and ensure completed documentation is delivered by the transition dates agreed upon. Prepare  and present slides and briefing materials in order to communicate strategic direction and obtain  concurrence. Report any schedule slippage prior to suspense dates. Serve as IA security compliance  custodian for the Special Missions branch, developing a comprehensive automated solution to facilitate  management of security requirements (SRG), implementations (STIG), and review SSRS-defined  reports, maintenance and update of the current DoD policies (CCI), and DISA-released vulnerabilities, and security compliance information repository, central POC for FSO correspondence, providing  database administration support to the Communication Squadron "Security Compliance" program.  Maintenance of Sun SOLARIS ORACLE servers, including vendor-supplied patching of system CPU, PSU, and SPU files and services.    Additionally, provided assistance in the development and validation of assigned software projects and standards according to the defined architecture and standards development plan, ensuring that all  developed software integration and compatibility with higher-level architecture frameworks. Perform  code reviews and peer reviews of technical solutions in order to assess compliance with software  architecture and standards. Completion of all reviews within agreed timelines, and reporting of any  schedule-slippage, prior to suspense dates. Design, maintain, upgrade, test software applications and work with Configuration Management teams to deploy software to the Edwards Enterprise Hosting  Environment within the virtual datacenter architecture, using JAVA Runtime (JAVA), Microsoft Office  automation tools (VSTO), and Microsoft Visual Studio (WinForms; WPF; HTML5). Identification of design goals, requirements, and constraints, and useful information for making design decisions.  Recognize and analyze best-practice recommendations. Analyze alternative design choices. Identify  risks and brief mitigation plans. Ensure all software is developed using required security standards  and are documented using DoD AF UML Standards. Ensure information security/assurance policies and principles are enforced. Implement new technologies within current environments. Participates in, or  conducts, special mission projects. Perform Database and Data Analysis administration on existing  Edwards AFB Business systems. Database Developer/Web Developer Northrop-Grumman Aerospace April 2002 to December 2005 USAF European Network Operations Center (ETNOSC); Ramstein AFB, Germany  Duties: Web development of logistics inventory management WEB application/service ("Unit Property  Manager"), and various elements of the command information portal, using C++, C#, XML, ASP.NET  and ASP methodologies to define the interfaces; designed and implemented the Microsoft SQL server  "back-end" database entities - tables, views, stored procedures, and triggers. Deployed and maintained  the SIPRNET and NIPRNET web portal, and developing subsequent user-defined interfaces and data- driven web-services. As co- administrator, shared responsibilities for database administration, including  maintenance, archiving, and enhancements.    Additional responsibilities include client-server prototyping the Unit Property Manager, originally  written as a multi-tier "client-server" application using Inprise's DELPHI, and later ported to a "web  service" in order to utilize the HTTP-protocol for remote data servicing. Database Developer R. J. Reynolds Tobacco - Winston-Salem, NC December 2000 to April 2002 Duties: Consultant, and co-developer for R. J. Reynolds logistical/data warehouse applications, writing inventory management applications using PARADOX database management language  (OPAL), DELPHI (enterprise, version 5), Borland INTERBASE database, and Microsoft SQLSERVER as a  "backend". Additional responsibilities include technical/hardware support to Cold Storage management, overseeing a network of approximately 12 clients- server, running Microsoft WindowsNT. Subsequent  systems require maintenance and modification, making use of OCX-objects and procedures - written  using VISUAL BASIC and DELPHI - to interface the system with production machinery (package  "manifestor"; digital scale; handheld laser scanners; etc).    Additional responsibilities include client-server prototyping the Distribution & Logistics Inventory  Manager using JAVA (J-Builder IDE), publication of system documentation and user guides for eight  (8) enterpriselevel systems (generating documents in PDF-format), server-side co-administration of Promotion Operations Customer database, and hardware configuration and support (installation of  workstations as LAN hubs, installation of software, and upgrading of client workstations). Database Developer RMI Consulting Port Authority of New Jersey - Jersey City, NJ November 1998 to December 2000 Duties: Primary database administrator for PATH database applications - FARE CONTROL SYSTEM, EMPLOYEE TRAINING SYSTEM, EMPLOYEE PERSONNEL SYSTEM, and SAFETY SYSTEM - written in Borland PARADOX (version 7, converted to version 8). Each application was used to facilitate  statistical analysis, budget analysis (during trend analysis to forecast customer revenue and usage),  human resource management, training and payroll management, and ordinance maintenance and management. The primary data repository was maintained on an HP9000, using the SCO UNIX  operating system.    Additional responsibilities included administration and maintenance of the Port Authority Information  System - an automated, web-based information system that broadcasted train arrival/departure  information, along with INTERNET-based news/weather. The system interface was written in VISUAL  BASIC, with a SQL- SERVER database. Further responsibilities included Year2000 remediation of existing  "mission critical" and "high-level" database systems, and working directly with the Port Authority  director and IS director to produce divisional statistics and reports. Application Developer MAXIM Group - Washington, DC October 1997 to October 1998 Duties: Contract project for PAREXEL-SFA to maintain a medical research application, employing  PARADOX for Windows (version 7), and assist in the conversion to an ORACLE-based (version 7)  application. Responsibilities included supporting the database needs of the designated research  programs, performing analytical functions, and to provide technical support to users and operation  support for the network. Participated in the evaluation, testing, installation of hardware and software, and provided versatility in various data sources and specific databases. Contracted project for Hughes  Network Systems, Inc. to design client-server applications employing PowerBuilder and PARADOX for Windows (version 5) for interface development, and ORACLE RDBMS server. Applications include  Accounts Receivable Sub-Ledger Report Generator, and Corporate Rental Manager application.  Program modules written using Borland's PARADOX for Windows, PowerBuilder. Externals are written  using Microsoft's VisualBasic application language.    Consultant to NationsBank, NC, maintaining a mortgage account and loan application and database  written in Paradox for DOS (version 3.5). The subsystem used imported and entered data to track  mortgage accounts by region. The application was re-written as a Windows-based application using  PowerBuilder as the interface, and an ODBC-converted database. Database Developer Program Support Assoc - Washington, DC February 1996 to October 1997 Duties: As Consultant for (US Navy) SPAWAR, conversion and maintenance of the contract Financial  Management Information System (FMIS) application, an enterprise-level logistical application currently in use within the Department of Defense, from stand-alone and client/server versions using PARADOX  for Windows (version  7 and 8) and Borland's INTERBASE server to a true client/server system using Microsoft VisualBASIC  (version 6.0) as the client platform, and ORACLE RDBMS as the server. Responsibilities included  consultation and database administration for the U.S. Navy SPAWAR (Washington, DC) client base, teammember for installation and configuration of the ORACLE database environment, administrator for  configuration management (using Microsoft Visual Source Safe - version 5 and 6), and maintaining the current version of FMIS, rectifying trouble-tickets and user requests.    As senior program analyst for Dept. of Labor, assigned to the conversion and maintenance of the Alien Education High School Diploma Delaware State University - Dover, DE 1975 Caesar Rodney Sr. High School - Camden, DE 1972
Software_Developer Systems_Administrator Project_manager Java_Developer Database_Administrator Web_Developer
Programmer Analyst Programmer Analyst Programmer Analyst Work Experience Programmer Analyst Point of Sale - Camp Hill, PA May 2006 to January 2010 • Responsible for SQL Server databases  • Europe and U.S. Point of Sale Support, 4th Level Support to Stores, helped in all aspects from loading register software, to troubleshooting and problem resolution of software and hardware issues.  • Retail Transaction Support (software & servers that transmit all data to/from stores). Separate servers and environment for U.S., Canada, Europe and Australia; Configured servers and Pathfinder software configuration, installed software application patches, created scripts to deliver and retrieve files to the stores; this included flash sales reports, inventory, sales and pricing data, polling, human resources files such as payroll, benefits, scheduling, etc. Research and resolve any delivery issues or failures including network, Active Directory, and security issues; Support and installation of credit servers (credit, check, gift card, and debit), responsible for testing and implementing new mandates and SOX compliance for credit servers; responsible for testing any Pathfinder modifications (register, software, and server end to end testing), support of software and servers 24/7 with a 30 minutes resolution window.  • Worked with Vendors to receive, apply and implement software and patches.  • Created scripts to run on the registers to install software and patches.  • Microsoft SharePoint administrator created and maintained sites for the I.S. organization; created and conducted training for I.S. developers.  • SQL Reporting Server - Created and ported existing reports for the I.S. organization from the Help Desk Software in SQL Reporting, automated distribution in e-mail and publication to a web site. Responsible for training I.S. associates and transitioning this responsibility to a new team. Including the process of requesting a new report, report modification, development, change control procedures, testing, implementation and security.  • Web Development and support  • PVCS responsible for older versions of software in production, assisted and provided mentoring for new department in configuring new versions and products.  • Testing completed using the project life cycle.  • Created web site for 3rd level support to document issues, resolutions and procedures. Site was also used by the Help Desk. Programmer Analyst Point of Sale - Camp Hill, PA August 1999 to May 2006 • Responsible for researching new technology, pilots, and implementations (i.e. Researched PDA's, recommended hardware and software, worked with vendors to pilot, worked with internal staff to set up servers and deploy into production, documented server installation, device installation, and maintenance)  • Web Development - Installed servers and created web sites for internal support.  • PeopleSoft Technical Skills - Responsible for planning upgrades, installed servers, and help the development staff through the conversion, created and maintained web servers, process schedulers and application servers in a UNIX and Windows environment, work closely with database administrators to setup/upgrade Oracle databases.  • Responsible for technical training to the Development staff; PVCS, UNIX, and Lotus Notes.  • PVCS upgrades and maintenance  • Lotus Notes development  • Assisted Development Staff with technical support. Programmer Analyst Point of Sale - Camp Hill, PA May 1999 to August 1999 • Responsible for internal training of PeopleSoft Financials  • Developed and implemented nVision Reports  • Unix Scripting and DOS Batch Files Access Database Administrator Point of Sale - Camp Hill, PA January 1997 to May 1999 Created and maintain Microsoft Access databases for Information Services. Education Associate Skills Sql server, Oracle, Sql, Html, Pvcs, Scripting, Visio, Peoplesoft, Citrix, Terminal services, Excel, Powerpoint, Word, Frontpage, Microsoft frontpage, Printers, Retail, Business management, Human resources, Warehouse management
Database_Administrator
Sql server database administrator Sql server database administrator Sql server database administrator Kansas City, MO Over 2 years of programming experience as an Oracle PL/SQL Developer in Analysis, Design and Implementation of Business Applications using the Oracle Relational Database Management System (RDBMS).  Solid experience in database development and support. Database migration, SQL Server 2008 upgrade to SQL Server 2012r2  strong knowledge of DBA skills, sql server and plsql in both windows and Linux environment  Experience with Data flow diagrams, Data dictionary, Database normalization theory techniques, Entity relation modeling and design techniques.  Effectively made use of Table Functions, Indexes, Table Partitioning, Collections, Analytical functions, Materialized Views, Query Re-Write and Transportable table spaces.  Expertise in Client-Server application development using Oracle 11g/10g/9i/8i, PL/SQL, SQL *PLUS, TOAD and SQL*LOADER.  Strong experience in Data warehouse concepts, ETL., SSIS (Integration Service), SSAS (Analysis Service), SSRS (Reporting Service).  Created Tables, Views, Constraints, Index (B Tree, Bitmap and Function Based).  Excellent T-SQL and database programming skills  Created Shell Scripts for invoking SQL scripts and scheduled them using crontab.  Experience in managing large client/server environment and Performance Tuning for Oracle RDBMS using Explain Plan and HINTS.  Experience with oracle supplied packages like DBMS_SQL, DBMS_JOB and UTL_FILE.  Knowledge in cloud based systems(aws, azure, vmware)  Created Packages and Procedures to automatically drop table indexes and create indexes for the tables.  Worked extensively on Ref Cursor, External Tables and Collections.  Expertise in Dynamic SQL, Collections and Exception handling.  Excellent communication, interpersonal, analytical skills and strong ability to perform as part of a team. Authorized to work in the US for any employer Work Experience Sql server database administrator cognizant January 2014 to December 2016 Responsibilities:  Involved in full development cycle of Planning, Analysis, Design, Development, Testing and implementation.  Wrote sequences for automatic generation of unique keys to support Primary and foreign key constraints in data conversions.  SQL Server 2008/2005 Database Administration  Installation and Configuration of MS SQL Server 2008 on Windows 2008 Servers..  Migration of data from SQL Server 2005 to SQL Server 2008Edition.  Installed, configured and maintained MS SQL Server Replication for production servers to provide high availability.  Managing high volumes of data.  Responsible for maintaining 24x7 support for 70servers where of which 50 are production servers and remaining are test and development servers  Generated reports for business requirements using sql server reporting services 2008  Managed unstructured data in sql server 2008 using file stream  Designed and developed Oracle forms & reports generating up to 60 reports.  Worked on SQL*Loader to load data from flat files obtained from various facilities every day. Used standard packages like UTL_FILE, DMBS_SQL and used BULK Binding involved in writing database procedures, functions and packages for Front End Module. Education Bachelors degree in engineering University Of Central Missouri 2009 to 2013 Skills Access 2000 (Less than 1 year), Analyzer (Less than 1 year), Business Intelligence (Less than 1 year), Data Transformation (Less than 1 year), database (Less than 1 year) Additional Information TECHNICAL SKILLS:    Databases: MS SQL SERVER 2000/2005/2008/2012r2, Analysis Server 2000/2005, MS Access 2000/2005.  Databases Tools: SQL Server Management Studio, SQL Server Business Intelligence Development Studio (BIDS), Database Engine Tuning Adviser, Query Analyzer, SQL Profiler, Data Transformation Services, Upgrade Wizard, Replication, DTS x change, MS Visio, SSRS, SSIS, SSAS  Programming Languages:: SQL, TSQL, XML, PL/SQL.  Operating Systems:Windows 95/98/2000/2003/2008/XP, MS-DOS, Linux.  Utility Tools:: MS Office, MS Project.
Database_Administrator
Database Administrator Database Administrator Database Administrator - A New Beginning Ministries Dayton, OH Work Experience Database Administrator A New Beginning Ministries - Dayton, OH March 2018 to Present • Perform database coordination and organization of data from various sources  • Create spreadsheets to track financial records and donations  • Established an internal bill management system adopted by organization  • Assist with marketing, advertising, and social media management Teaching Aide/Facilitator ECOT - Dayton, OH August 2015 to June 2016 Facilitated homeschooling online learning for students in 2nd and 5th grade Instructor/Facilitator Wesley Community Center - Dayton, OH May 2015 to August 2015 • Managed classroom of over 65 children enrolled in Summer Youth program  • Developed creative performance and expression skills in youth  • Produced and directed two hour community play Confidential Secretary II Dayton Public Schools - Dayton, OH October 1998 to April 2012 • Provided overall support for the Dayton Public Schools human resource department  • Scheduled orientations and trainings, responded to internal and external customer requests, ensured accuracy of all employee records, and composed routine correspondence and reports  • Responsible for maintaining collaborative relationships with partnering agencies in regards to pre-employment screening, current labor laws and regulations, and compliant hiring practices  • Co-Developed an employee focus group and survey process for employee feedback  • Developed tracking tools for FMLA requests and disciplinary action requests, approval, and denials  • Ensured that Classified Staff violations, including employee conduct policies, Civil Service rules and regulations, and district work polices were accurately specified in writing prior to hearings Education Associate of Arts in Leadership & Ministry Grace Bible College Business Administration Sinclair Community College Skills Confidential data (10+ years), Employee relations (10+ years), Time management (10+ years), Recruiting (2 years), Scheduling (10+ years), New Hire Orientation (10+ years), Written Communication (10+ years), Written Correspondence (10+ years), Calendar Management (10+ years), Electronic Documents and Filing (10+ years), Mail Processing (10+ years), Drafting (10+ years), Data Analysis (10+ years), Microsoft Suite (10+ years), Payroll (2 years), Administrative Assistant (10+ years) Additional Information KEY SKILLS    • Confidential Data  • Leadership  • Communication  • Recruiting  • Troubleshooting  • Employee Relations  • Time Management  • Instruction  • Conflict Resolution
Database_Administrator
Senior Database Administrator/Programmer Senior Database Administrator/Programmer Senior Database Administrator/Programmer Las Vegas, NV Authorized to work in the US for any employer Work Experience Senior Database Administrator/Programmer AMERICAN GEM SOCIETY LABS LV, NV - Las Vegas, NV October 2007 to Present • In charge of all IT operations  • Supervise IT Staff  • Managed and maintained SQL databases  • Implemented multi layer cyber security system  • Created network infrastructure including all LAN/WAN environments  • Developed new SAP crystal reports for diamond certificates  • Developed various applications to automate business processes  • Developed a reporting portal for on-demand reports  • Developed Apple and Android mobile applications  • Virtualized most production servers  • Integrated various APIs into local applications  • Integrated internal built ERP system with GP accounting system  • Implemented backup systems and cloud DR backup solutions  • Managed budgets and expenses to the CFO Systems Administrator/Programmer PROFFESSIONAL BILLING LTD. LV, NV April 2003 to October 2007 * Setup and Maintained windows 2003 network  * Developed software for auto coding radiology reports  * Helped developed software to standardize charges/reports from all hospitals  * Maintained AS/400 system  * Redesigned website  * Setup VPN connections to various hospitals  * Implemented LAN/WAN network and firewalls  * Setup various transfers to insurance companies EDI X12 837/835  * Implemented all network security and HIPAA compliances  * Setup and maintained document imaging system  * Designed and maintained SQL database  * Implemented backups and disaster recovery for all systems Dell Consumer/EarthLink Tech Support CLIENT LOGIC LV, NV October 2002 to April 2003 * Answer high volume of calls  * Provide telephone tech support  * Help customers with related issues Technical Support I VENETIAN RESORT HOTEL/CASINO LV, NV July 1999 to November 2000 * Consulted with program managers to troubleshoot systems throughout the property  * In charge of backing up all computer systems.  * Provided diagnostics support for incoming problems to call center.  * Monitored 4 AS/400 systems simultaneously Education BS in Management Information Systems and Business Analytics Colorado State University-Global Campus - Las Vegas, NV July 2017 to Present Durango High School - Las Vegas, NV computer science University Nevada Las Vegas - Las Vegas, NV Minnesota state college online Skills ANDROID (1 year), C# (9 years), C++ (1 year), CRYSTAL REPORTS (9 years), AS400 (Less than 1 year), ASP (9 years), DELL CERTIFIED (Less than 1 year), SQL Admin (10+ years), Progammer (10+ years), Sql Dba, Sql Database Additional Information * 10+ years' experience developing software and administrating SQL databases  * Able to manage multiple projects and finish in a timely manner  * Able to work in a team environment or alone as needed    SKILLS  LMS/AS400 System knowledge  Project Management  Exchange 2003, 2010  Android, iOS  C++, VB, ASP, HTML, JavaScript, C#, .net  Entry Level: RPG IV  SQL2000, 2005, 2008  Crystal Reports  Computer hardware and building experience  Experience in web page design  Dell Certified Technician  Networking
Database_Administrator Systems_Administrator
SR. DATABASE ADMINISTRATOR SR. DATABASE ADMINISTRATOR SR. DATABASE ADMINISTRATOR Los Angeles, CA To use my technical, leadership and interpersonal skills in a way that will create a winning relationship with an excellent organization. Work Experience SR. DATABASE ADMINISTRATOR SIEMENS PL February 2005 to July 2018 Database administration of Oracle, MSSQL, MYSQL and Oracle for SAP in a multi-billion-dollar company on a Db team of just two people. This involved keeping projects on track, ensuring systems were compliant with corporate-issued security standards and managing service tickets (db changes, refreshes, error resolution and performance analysis) in a timely manner. I also actively participated in documenting procedures and tracking of databases. Due to the company size and acquisitions made by Siemens, I was typically involved in no fewer than four projects per year. This included frequent communication with project sponsors; gathering requirements; determining specs for new systems; creating the Db environment and making it compliant and supporting the application team with connection, performance and data flow needs. INFORMATION SUPPORT SPECIALIST WEBSTER UNIVERSITY November 2003 to August 2004 Provided support services to University faculty and staff, including consulting, training and troubleshooting for the School of Business and Technology's computer software and hardware. Addressed technology inquiries, information requests and complaints in a timely, efficient and consistent manner. Education B.S. in Computer Science in Information Management WEBSTER UNIVERSITY ST. LOUIS May 2005 Skills Oracle Dba (8 years), DBA, MYSQL (5 years), MSSQL Administrator (5 years) Assessments Data Analysis — Highly Proficient July 2019 Measures a candidate's skill in interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data. Full results: https://share.indeedassessments.com/share_assignment/szayrmz5y-vlinhq Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Database_Administrator
VP of Information Technology VP of Information Technology IT Strategist, Technology Transformation Leader, Project Management guru, and Software Developer Scottsdale, AZ Work Experience VP of Information Technology SKYVIEW SATELLITE NETWORKS, INC 2009 to Present Private Satellite Broadcasting, Inventory Management, and National Sales firm. $100+Million revenue; national broadcast distributor for ABC News Radio & CBS Radio News    Empowered by founder and CEO to drive IT strategy for fast-growing firm. As change agent, tasked with creating innovative, web based inventory management system to manage local, regional, and national advertising campaigns amongst, in and at 100+ professional sports teams, TuneIn Sports, ABC News & CBS News.  Directing an IT & development team of 10+ while managing key relationships with ABC News, CBS News, TuneIn Sports, teams, & vendors enterprise wide. Lead sophisticated implementations of industry first radio BI    initiative, web-based inventory management system, TuneIn sports & satellite uplink virtualization initiative valued at over $5M.  Supported 800% Growth Within 5 Years Through Nimble, Cost-Effective IT Strategy  • Secured $250K yearly savings through the completion of Project Archturus, the transition of all mission critical IT systems to hyperconverged virtualized architecture & colocation at a Tier-IV data center. This was completed live with zero downtime.  • Upgraded core broadcast system live with zero downtime and unit testing against all systems to document and ensure business continuity and disaster recovery planning.  • Developed next generation industry leading software, the development of an entirely web-based advertising inventory management system for linear and non-linear broadcasts with the ability to deliver market specific targeted commercial advertising within each broadcast, now managing over 1 billion dollars in advertising revenue for:  • 100+ professional and collegiate sports teams across the country  • ABC News Radio's 1500+ radio nationwide radio affiliates  • CBS Radio News' historical brand in every major metropolitan market in the country.  • Reduced costs and streamlined support while ensuring global data availability. Eliminated multiple desktop systems being utilized as servers.  • Achieved 60-second disaster recovery time as business continuity strategist. Designed robust recovery process including rigorous testing & secure, off-site redundancy.  • Achieved 100% IT standup for enterprise policy control through evaluation & testing of all business units, desktops, servers, and software. Architected all internal IT policies/procedures.  • Restructured IT organization to align better with business operation and strategy  • Reduce cost-of-ownership by negotiating contracts with HP, Level3, VMWare & more.  • Increased IT responsiveness by implementing active monitoring systems and remote support capabilities to create a more active than re-active IT workforce.  • Delivered world-class support to customers by launching 24/7/365 Help Desk using minimum IT staffing to reduce costs and increase productivity. DATABASE ADMINISTRATOR - SYSTEM ADMINISTRATOR - FULL STACK DEVELOPER SKYVIEW SATELLITE NETWORKS, INC - Scottsdale, AZ 2007 to 2009 Motivated by opportunities and business challenges in the organization to modernize mission critical IT infrastructure, consolidate under a single organizational department, and provide improved SLAs to both internal and external customers across all systems.    • Implemented centrally managed network infrastructure to enable centralized control and security from the edge to the core and provide throughput necessary for business growth.  • Designed & Deployed centralized, redundant, & extensible storage platform across the organization for use by all mission critical systems and as a file server with true audit capabilities to ensure compliance with applicable security requirements of our clients as well as organizational policies.  • Implemented First Business Continuity plan and redundancy initiative based on industry accepted business risk assessments as well as risks unique to Skyview's business. Including:  • Standardized UPS deployment for all mission critical systems to ensure uptime sufficient to support all systems during transition to building generator power.  • Identified and implemented Microsoft Failover Cluster services for database architecture, continuously available file services, and initial virtualization initiatives to ensure redundancy across all mission critical systems.  • Implemented testing and drills for various mission critical failures to rehearse and adapt business continuity plans for various failure scenarios and to ensure that all staff are familiar with enacting disaster recovery plans to ensure business continuity  • Migrated the entire email system from an opensource email architecture running on desktop hardware to a true enterprise level Exchange email environment with true organization management, security, and oversight. .NET APPLICATI ON DEVELOPER SKYVIEW SATELLITE NETWORKS, INC. - Scottsdale, AZ 2006 to 2007 Recruited after graduation by founder and CEO to drive application development strategy for fast- growing firm. As the sole and first .NET Application Developer, tasked with creating services and clientless applications for business process automation throughout the organization. Designed audio synchronization application still in use today and licensed to Skyview clients. Implemented development modernization initiative to train existing development staff in .NET development methodologies, OOP, and Windows Forms & Services, and move the organization away from VB6. Kicked off, managed, and participated in development of the first advertising inventory management application at Skyview utilizing VB.NET Windows Forms.    • Significantly Improved Productivity, through the automation of key business processes eliminating the need for the hiring of additional staff to oversee business process completion during significant business growth.  • Modernized industry leading software, through the development of the first enterprise ERP system focused on sports advertising management and sales that saw widespread use internally and with major professional sports franchises across the country.  •   • Took on administration of mission critical systems including PostFix email system and three news actuality websites while continuing development modernization efforts.  • Implemented First Web Application in the history of the organization to reduce business process cycle times in key billing business process.  • Initiated & Implemented First Enterprise Level RDBMS to modernize data storage and interaction with related applications in a central repository. Education M.S. in Information Systems Arizona State University, W.P. Carey School of Business B.S. in Information Systems Arizona State University, W.P. Carey School of Business International Baccalaureate Leysin American School - Leysin, CH Skills Project Management (10+ years), Strategic Planning (10+ years), Cloud Computing (5 years), Virtualization (5 years), Software Development (10+ years), SQL (10+ years), C# (10+ years), Javascript (10+ years), HTML (10+ years), Documentation (10+ years), Team Management (10+ years), Agile (10+ years), Scrum (10+ years), Network Administration (10+ years), Servers (10+ years), Database Management (10+ years), Business Intelligence (10+ years), ETL (10+ years), Routers (10+ years), Asset Management (10+ years), Customer Relationship Management (10+ years) Assessments Supervisory Skills: Directing Others — Expert July 2019 Measures a candidate's ability to motivate the performance of others through feedback to identify improvements or corrective actions. Full results: https://share.indeedassessments.com/share_assignment/s9e-zfs3-xj7cxw Supervisory Skills: Interpersonal Skills — Highly Proficient July 2019 Measures a candidate's ability to maintain productive team working relationships by identifying conflict and settling disputes. Full results: https://share.indeedassessments.com/share_assignment/pajqvzxjxoobb3gx Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. Patents TIME SEGMENTED CONTENT PROCESSING SYSTEM AND METHOD (#037941.0005) 2018-12 Time segmented video content processing system with clip capture to identify in video advertising for proof of performance and verification of placement Publications Skyview Networks bolsters its mission-critical IT infrastructure to win broadcast deals and drive real results https://bit.ly/2JkjFc9 2019-04 • Since first deploying HPE Synergy and HPE 3PAR technology, Skyview Networks has delivered information to consumers with unmatched speed  • Skyview Networks achieved its goals of 100% availability in storage and sub 10 millisecond response times  • Major audio technology and network sales company enhances reliability and performance with HPE 3PAR and HPE Synergy Why composable infrastructure goes hand in hand with private cloud https://bit.ly/2VumwFW 2019-04 Some companies are opting out of SAN upgrades or costly converged systems in favor of composable architecture to build server and storage on the fly. But will the concept take off?
Database_Administrator Systems_Administrator Web_Developer Software_Developer Network_Administrator
Database Administrator Database Administrator Database Administrator - Infocrossing/Wipro Data Center Services/Ensono Erie, CO • 15+ years of experience in SQL Server database administration and development for very large and complex databases in SQL Server 2016, SQL Server 2014, SQL Server 2012, SQL Server 2008 R2, SQL Server 2008, SQL Server 2005, and SQL Server 2000.  • Responsible for monitoring and managing development through production databases located throughout the world.  • Extensive knowledge in database server configuration, as well as physical database design, performance tuning, and maintenance in a production environment.  • Strong background in relational database design, dimensional modeling, and Enterprise Data Warehouses.  • Played a key role in hardware procurement, storage capacity estimations, and SQL licensing decisions.  • Experience creating and managing highly available, disaster recoverable database environments using Microsoft clustering, log-shipping, transactional replication, mirroring, and SQL Server AlwaysOn.  • Working knowledge in Analysis Services (SSAS), Integration Services (SSIS), and Reporting Services (SSRS).  • Expertise in designing complex ETL processes with Data Transformation Services (DTS) and SSIS.  • Performed upgrades and migrations between various versions of SQL Server.  • Experience using SQL Profiler, DMVs, Extended Events, DBCC commands, query execution plans, built-in reports, Performance Monitor, and Database Tuning Advisor (DTA) for database tuning.  • Extensive knowledge working with SQL Server in stand-alone, clustered, and virtual environments.  • Expertise in T-SQL scripting, including creating stored procedures, tables, views, indexes, triggers, and functions.  • Developed database backup and retention policies using native SQL backup commands and custom scheduled jobs, as well as third party tools, such as Quest Litespeed, NetApp SnapManager for SQL Server, IBM Tivoli Data Protection, Red Gate SQL Backup Professional, and Veritas NetBackup.  • Involvement with various ticketing systems, such as BMC Remedy, CA Service Desk Manager, and ServiceNow.  • Experience collaborating with offshore technical resources.  • 24 X 7 Production database on-call support.    TECHNICAL CORE COMPETENCIES    Database Management Systems: SQL Server 2000, SQL Server 2005, SQL Server 2008, SQL Server 2008 R2, SQL Server 2012, SQL Server 2014, SQL Server 2016, and SQL Server 2017    Tools: Business Intelligence Development Studio, SQL Server Data Tools, Visio, Powershell, SCOM, Microsoft Visual Source Safe, CA Erwin Work Experience Database Administrator Infocrossing/Wipro Data Center Services/Ensono - Broomfield, CO February 2012 to Present Planned and implemented multiple new client database server migrations from external locations to servers within Wipro's data centers with minimal downtime. Served as the primary DBA for multiple clients and was responsible for managing and maintaining more than 90 instances of SQL Server. Participated in new client due diligence and technical sales support initiatives. Identified opportunities for improvement and made constructive suggestions for change. Database Administrator/Data Architect Fishback Financial Corporation - Brookings, SD December 2005 to February 2012 Designed and managed the enterprise data warehouse. Deployed, configured and monitored complex ETL/SSIS processes. Created and optimized stored procedures and functions. Worked on logical and physical database modeling with UML and ERWIN tools. Worked with the application development team to design, develop, and implement in-house software solutions. Transitioned the enterprise data warehouse from Teradata to SQL Server. Tutored and mentored Database Developers and Business Analysts. Database Administrator CreditLink Technologies, LLC - Brookings, SD August 2003 to December 2005 Provided leadership in the design and maintenance of CreditLink's SQL Server OLTP database. Designed data structures, wrote and maintained stored procedures, views, and triggers. Performed general technical troubleshooting and consultation to the software development team. Database Developer II Fishback Financial Corporation - Brookings, SD April 2001 to August 2003 Assisted DBA in Teradata data warehouse modeling. Wrote and maintained Teradata data import and export scripts. Designed and created Crystal Reports. Programmer/Analyst Hamline University - Saint Paul, MN June 2000 to April 2001 Developed, implemented, maintained, and documented programs using Oracle SQL*Plus, Pro*C, Forms 4.5, SQR, and Unix Korn shell. Provided front-line user support, including fielding questions over the phone, meeting in small and large groups, and making office visits to individuals. Education Certificate in Computer Programming Brown College - Mendota Heights, MN 1999 to 2000 Bachelor of Science in Medical Technology in Medical Technology South Dakota State University - Brookings, SD 1992 to 1996 Skills DBA, Sql Dba, Sql Server
Database_Administrator
International Purchasing Agent International Purchasing Agent International Purchasing Agent - UNITED AUTO PARTS, INC Schertz, TX Business Adminstrative/Data Specalist proficient at data analysis and database management. Have strong passion for numbers, specifically manipulating to produce desired outcomes. Advanced Microsoft Excel knowledge with ability to produce. Excellent customer service skills and a high drive for quality. Authorized to work in the US for any employer Work Experience International Purchasing Agent UNITED AUTO PARTS, INC - San Antonio, TX March 2018 to Present • Compile inventory data into a purchase order; strong attention to detail  • Engaged in International and Domestic Purchasing in an E-commerce communication style  • Prioritized time management and organizational skills to work with Freight forwarders and US Customs.  • Intensive product analysis and research to stay in current sales trends within the market Legal Secretary/Assistant KETTERMAN, ROWLAND & WESTLUND LAW FIRM - San Antonio, TX June 2016 to November 2016 • Assisted potential clients through initial interview process for their legal need.  • Drafted client contracts and provided information and clarification on client questions.  • Provided technical support for the firm's database. Quality Assurance / Database Specialist DAVIS LAW FIRM - San Antonio, TX May 2011 to August 2014 • Maintained clientele database, updated software with customizations applicable to each legal practice.  • Assisted attorney management and accounting with entering account receivables and payables per settlement.  • Provided management with custom reports and report analysis used in making business decisions. Network Administrator CAREER POINT COLLEGE - San Antonio, TX November 2010 to March 2011 • Apart of a team of administrators working together to provide technical assistance for staff and students.  • Maintained school database and software updates  • Assisted in on the job training in a new building project to set up the network infrastructure Legal Secretary / Database Specialist DAVIS LAW FIRM - San Antonio, TX December 2008 to November 2010 • Managed a high volume of clientele legal cases in pre-litigation status.  • Served as primary point of contact and assisted clients with questions, property damage resolutions, and medical treatment expenses.  • Maintained database, coded draft correspondences, and provided customized reports to management, accounting and team leads.  •. Provided technical assistance for attorney management and accounting by processing settlement account receivables and allocating funds to the proper parties involved. Generated billable statements and entered the accounts receivables and payables per case. Property & Casualty Claims Adjuster AMERICAN INTERNATIONAL GROUP, INC - San Antonio, TX February 2006 to November 2008 Education Bachelor in Business Administration UNIVERSITY OF INCARNATE WORD December 2013 Skills Excel, Microsoft Office, Procurement, Sales, Microsoft Excel, Microsoft Word, Purchasing, accounting Additional Information SKILLS/ • Superior customer service skills tailored to achieve company's mission statement.
Network_Administrator
Senior Database and Systems Administrator Senior Database and Systems Administrator Senior Database and Systems Administrator - Harvard T.H. Chan School of Public Health West Bridgewater, MA Work Experience Senior Database and Systems Administrator Harvard T.H. Chan School of Public Health - Boston, MA July 2018 to Present • Responsible for creating the AWS infrastructure for the laboratory inventory application, specifically: EC2 instances, launch configurations, auto scaling groups and security groups; IAM roles and policies; CodeDeploy applications and deployment groups; RDS MySQL databases.  • PowerFAIDS upgrades and maintenance. Oracle Database Administrator/Banner System Administrator Harvard T.H. Chan School of Public Health - Boston, MA January 2013 to July 2018 • Played a primary role in the successful conversion from Banner to Peoplesoft Campus Solutions  • Responsible for assisting end user departments with reporting using Oracle OBIEE and PS Query  • Successfully created PeopleSoft pagelets in Campus Solutions for the Admissions department  • Successfully created a demo OpenEdX environment on Amazon Web Service  • Responsible for the administration, maintenance, and retirement of - Banner, ODS, and Luminis databases (Oracle v. 11.2.0.4 on RHEL x86_64)  Banner application servers (WebLogic v.10.3.6, Fusion Middleware v. 11.1.2.2 on RHEL  x86_64)  Workflow (v. 8.4.1)  Luminis (v. 4.3.2 on RHEL x86_64)  IBM Cognos (v. 10.2.1 on RHEL x86_64)  Evisions FormFusion (v. 123456)    • Successfully installed Banner upgrades and patches  • Successfully installed Oracle CPU patches  • Successfully created new Luminis roles, channels, and layouts for end user departments  • Successfully upgraded the Banner, Luminis, and ODS databases to 11.2.0.4 from 10.2.3  • Successfully installed Workflow  • Successfully upgraded Cognos to 10.2.1 from 10.1.1  • Responsible for server certificates, cron jobs  • Responsible for the administration and maintenance of the PowerFAIDS system (MS SQL Server 2012 on Windows 2012 x.64) Banner Database Administrator Emerson College - Boston, MA January 2011 to October 2012 Responsible for the administration, maintenance, and retirement of - Banner, ODS, and Luminis databases (Oracle v. 11.2.0.4 on RHEL x86_64)  Banner application servers (WebLogic v.10.3.6, Fusion Middleware v. 11.1.2.2 on RHEL  x86_64)  Workflow (v. 8.1)  Luminis (v. 4.3.2 on RHEL x86_64)  IBM Cognos (v. 10.1.1 on RHEL x86_64)  Evisions FormFusion (v. 123456)    • Participated in load testing on the Banner system and successfully applied recommended changes  • Successfully upgraded the Banner and Luminis, databases to 11.2.0.4 from 10.2.3  • Successfully installed Banner upgrades and patches Oracle Database Administrator Dell Services, Inc - Wellesley, MA April 2007 to December 2010 Business Systems Analyst EMC - Westborough, MA February 2007 to April 2007 Technology Consultant, Ellucian Wentworth Institute of Technology - Boston, MA June 2006 to December 2006 Assistant Database Administrator Curry College - Milton, MA September 2000 to June 2005 Education B.S. in Information Systems Salve Regina University - Newport, RI September 1996 to May 2000 Skills DBA, Oracle Dba, MYSQL, Sql Dba, Sql Database
Database_Administrator Systems_Administrator
IT Project Manager / Senior Systems Analyst IT Project Manager / Senior Systems Analyst IT Project Manager / Senior Systems Analyst / Database Administrator Kennesaw, GA ***Seeking employment in a Database Administrator, Supervisory Systems/Data Analyst, Information Technology Specialist, or IT Project Manager Field.***    *Over 16 years’ experience in training and development strategies.  *Over 19 years’ experience in computer networking, database administration, database development, data mining, and enterprise automation.  *Over 8 years’ experience in IT Project Management and proficient in SCRUM methodologies.   *Proficient in Microsoft Office applications such as: Microsoft Outlook, Word, PowerPoint, Access, Excel, Project, and Visio.  *Proficient in Visual Basic .Net, C#, ASP.Net, Visual Basic for Applications (VBA), Visual Studio, SSIS, SQL Server, Stored Procedures, SharePoint, and Cherwell Service Management (IT Service Desk Software); Background in HTML, Tableau, and SSRS.  *Known for excellent problem-solving skills and patience in dealing with complex situations.  *Developed expert communication skills by leveraging technical, business and financial expertise/experience to communicate effectively with clients and different levels of management. Work Experience IT Project Manager / Senior Systems Analyst Assurant Inc - Atlanta, GA August 2011 to June 2019 * Led teams as well as provided technical expertise and recommendations in assessing new software projects and initiatives to support and enhance existing systems which helped achieve enterprise wide automation goals.  * Managed multiple large scale projects through Development Life Cycle which included: Requirements Analysis, Project Scheduling, System Migrations/Integrations, and Testing/QA/Rollout/Support.  * Managed Workflow Automation Project for Lender Placed Insurance (LPI) department which decommissioned, combined, or converted to .Net/SQL over 400 MS Access databases/Excel spreadsheets and reduced employee workload by 65%.  * Developed and managed the "STREAM" Project which maintained and tracked internal and external reports, client documents, and correspondence across multiple departments; this led to improved response time to vendor and government inquiries as well as reduced employee workload.  * Made recommendations on custom applications which included a number of .Net data capture systems and other databases which needed to be moved into a central SQL repository.  * Reduced costs through creating the "48 Silver" and "HAZX" programs; the introduction of these streamlined processes and procedures improvements resulted in an annual cost savings of over 20% enterprise wide.  * Led and assisted in the creation of system designs and functional specifications for new development projects including writing technical procedures and documentation for the applications that improved end-user learning curve.  * Guided teams in the development of Relational Database Management Systems (RDBMS) for over 30 clients which resulted in more client focused applications and client satisfaction. Some of the larger clients included: Chase, SunTrust, Regions, Wells Fargo, and PNC.  * Provided SQL administration in live and test environments and maintained optimal system performance.  * Created hybrid database solutions, which utilized the performance of SQL as a back-end solution and Windows Forms/VB.Net/ASP.Net/MS Access as a front-end user interface, with great success.  * Ensured that new database codes met company standards for readability, reliability, and performance; making enhancements, changes, and/or corrections in line with best practices.  * Used SSIS to automate and perform ETL request of large datasets from Data Warehouse and other data sources; helping transition to a more automation focused environment and reduce wait time for data availability.  * Developed and managed both transactional and analytical/historical databases using OLTP and OLAP methodology.  * Investigated and resolved application functionality related issues and provided first level support and troubleshooting, within SLA, with high customer satisfaction; issues were usually submitted via Cherwell Service Management (IT Service Desk Software).  * Analyzed data contained in the corporate database and identify data integrity issues with existing and proposed systems and implemented solutions, improving system performance and security. Database Administrator (Consultant) FIRSTPro - Atlanta, GA January 2011 to August 2011 * Provided database, software, and technical support and greatly reduced performance issues that resulted in fewer troubleshooting calls.  * Effectively planned and implemented program code enhancements to improve system functionality and associate workflow.  * Created, tested and maintained business wide process improvement applications; including the Corrective Action Plan system for documenting root cause analysis of process gaps.  * Implemented audit and training processes to improve support team compliance rate. Through these programs, compliance rates for government and client audits improved by 60% within the first 3 months.  * Prepared periodic compliance reports to help identify areas of improvement and monitor current processes for efficiency.  * Provided programming assistance to other programmers/projects as needed.  * Analyzed and modified programming systems, including encoding, testing, debugging and documenting programs.  * Analyzed Production Systems to ensure that they met operating requirements.  * Performed multiple project management tasks, like project plan creation & requirements gathering.  * Consulted regularly with vendors as well as internal and external customers, on project status, proposals and technical issues. Database Administrator Department of Human Services (DHS) - Atlanta, GA May 2010 to September 2010 Contract)  * Created, managed, and monitored multiple databases for the American Recovery and Reinvestment Act (ARRA) program. Through the aforementioned databases, associate workflow was improved by over 75% and business processes by over 80%; resulting in a production increase of over 80%.  * Identified complex system problems and reviewed related information to develop and evaluate options and implement solutions with minimal turnover time.  * Provided training, to associates and managers, utilizing MS Power Point to develop training models to describe database elements and how they are used.  * Further enhanced users' understanding of database systems by conducting pre-implementation workshops, delivering group and individual training sessions and creating user-friendly training materials.  * Stored, retrieved and manipulated data for analysis, financial, auditing, and custom reports for all levels of management.  * Integrated different reports and queries using Structured Query Language (SQL), Macro's, and Visual Basic, to allow for data comparison, summarization, and meet specific business needs.  * Implemented security measures and user access levels to safeguard information ensuring zero security breaches of sensitive information. Information Technology Project Coordinator (Consultant) Adecco Staffing - New York, NY November 2007 to December 2009 * Planned and managed multimillion-dollar projects aligning business goals with technology solutions to drive process improvements.  * Defined processes and tools best suited to each project and mitigated risk factors through careful data analysis.  * Implemented Systems Automation Projects that tracked Regional financial goals and revenue, in excess of $200 million, for Global business accounts such as: AXA, AIG, Barclays, Bear Stearns, Bloomberg, Marsh, Thomson-Reuters, and United Nations.  * Led initiatives to evaluate, modify, and monitor existing applications and database management systems and directed programmers and analysts to make changes where needed; helping to reduce system issues, maintenance costs, and overall business expenses.  * Customized commercial/local databases and applications so that they work properly together to fit specific company and clients needs.  * Led project that provided financial awareness across the management and executive levels in the areas of budgeting and revenue trends and recovered over $5 million in unaccounted for funds.  * Engaged in business and management principles involved in strategic planning, resource allocation, and coordination of people and resources.  * Assisted in the development of full-scale project plans for approved projects and associated communications documents.  * Researched and wrote company policies for the Legal IT department to maintain compliance with government policies; changes resulted in 98% compliance audit rating. Systems Administrator U.S. Navy March 2000 to September 2006 * Supervised the work of junior system analyst employees.  * Provided technical guidance and served as a mentor for junior personnel.  * Discussed job performance achievements and/or problems as well as upcoming goals and recommendations for areas of improvement.  * Presented training information, using a variety of instructional techniques and formats such as role playing, simulations, team exercises, group discussions, videos and lectures.  * Promoted an environment that was engaging, focused on execution and success oriented. Always willing to assist in the overall team objectives to produce high quality results.  * Performed inspections and audits of government programs and supporting databases.  * Created utilization reports used for the monitoring, repositioning, and inventory of resources.  * Managed multiple implementation projects with competing priorities and similar requirements at various stages.  * Installed software, modified and repaired database installations and resolved technical issues.  * Planned, coordinated and implemented security measures to safeguard information in computer files against accidental or unauthorized damage, modification or disclosure.  * Provided support that improved workflow, correspondence tracking, and budget management. Education Diploma in Information Assurance and Security University of Phoenix 2016 Skills DATABASE ADMINISTRATION, DATABASE, SQL SERVER, SQL, STORED PROCEDURES, DATABASE DEVELOPMENT, IT PROJECT MANAGEMENT, DATA MINING, ASP, ASP.NET, SHAREPOINT, .NET, VISUAL STUDIO, C#, HTML, VBA, VISIO, VISUAL BASIC, VISUAL BASIC .NET, VISUAL BASIC FOR APPLICATIONS, SDLC, Information Technology Military Service Branch: United States Navy Rank: E5
Project_manager Database_Administrator Systems_Administrator
Scrum Master, Agile Practitioner Scrum Master, Agile Practitioner Scrum Master \ Agile Practioner Plymouth, MN 3 years of experience coaching local and distributed Scrum Teams, enabling them to deliver high quality data and software on time and in full. Authorized to work in the US for any employer Work Experience Scrum Master, Agile Practitioner 3M - Minneapolis, MN 2016 to Present Managed a large global Agile Project, delivering data and software to multiple regions covering multiple version releases. Coached all teams on the use of Agile Project methodology, Scrum, Lean and Kanban tools to meet the team and corporate goals.  • Led the various teams to meet their delivery goals based on their region and delivery schedule with complete accuracy. Delivering accurate data on time and ahead of schedule.  • Using Telecommuting technologies, I was able to work with remote teams on a regular basis and ensure they were following Scrum and Agile practices best suited for their location and needs.  • Led daily and weekly stand-ups, planning and review sessions, along with regular Sprint Retrospectives.  • Developed training materials used in coaching new team members in the Scrum\Agile methodologies and best practices.  • Member of the corporate JIRA Admin Steering Committee. As a team we evaluated upgrades and add-ons.    Al Niederhaus a.niederhaus@comcast.net Board of Governors 2015 to Present I was elected to serve on the Board of Governors in 2015. This has given me the opportunity to work outside of the manufacturing industry. The Board has been involved in transitioning from a hospital to a Healthcare clinic. This has involved numerous process and personal changes. SQL Database Administrator 3M - Minneapolis, MN 2012 to Present Worked as part of an installation and upgrade team, managing an internal ERP system for 100 manufacturing facilities. The team managed the ERP system at each site, regularly performing upgrades and improvements to the software.  • Worked remotely with various sites, both local and internationally to ensure their software was upgraded with the latest versions.  • Developed and documented a process for sites to refresh their test environments so they can test all upgraded software prior to installing into their production environments. 3M - Maplewood, MN 2012 to 2019 Universal Systems Integration 3M 2007 to 2012 SQL Database Administrator  Worked as part of an installation and upgrade team, managing an internal ERP system for 100 manufacturing facilities. The team managed the ERP system at each site, regularly performing upgrades and improvements to the software.  • Worked remotely with various sites, both local and internationally to ensure their software was upgraded with the latest versions. Database Specialist Bureau of Collection Recovery - Eden Prairie, MN 2003 to 2007 Managed numerous Microsft Access and Microsoft SQL Databases for the call center.  • Maintained system integrity of the Access and SQL Databases  • Developed a new reporting system for clients and employees to monitor daily and weekly production and goals.  • Installed a new ERP system, allowing the company to land a new major client.  ? Developed the hardware and software to support the new software  ? Developed training materials and trained 100 new users on the new system. Education Associate in Electronics Northwestern Electronics Institute - Minneapolis, MN Skills Microsoft Office (10+ years), JIRA (3 years), Scrum (3 years), Atlassian (3 years), Agile (3 years), Project Management (3 years), Kanban (3 years) Links https://www.linkedin.com/in/aniederhaus Additional Information Functional Skills  • Created Scrum Teams to deliver data and software for new implementations. These teams successfully delivered the necessary data for dozens of 3M manufacturing facilities.  • Created processes and documentation used to coach both local and distributed teams, allowing them to meet the goals of delivering the necessary data and software for their teams and end-users.  • Led the second largest Agile project at 3M. Utilizing telecommute technologies I was able to work from home and manage teams covering the US, Europe, Asia and numerous offshore developers and business subject matter experts.
Database_Administrator
MongoDB Administrator MongoDB Administrator Database Architect - Snapfish San Francisco, CA • Overall experience of 11+ years in the IT industry  • 8+ years of experience as Oracle Database Administrator providing 24x7 Support for critical Oracle Production Databases.  • 7+ years of experience in setting up and maintaining the Vertica Analytical database on a multi node cluster  • 6+ years of experience in setting up 114 node MongoDB Sharded cluster.  • 2+ years of experience in Managing ScyllaDB clusters in multi datacenter mode.  • 7+ years of experience in Managing ETL framework with extensive knowledge using Pentaho data integration tool  • Expert in managing the production databases where the number of application user's connection to database is over 2400  • Expert in setting up the infrastructure for the database  • Ability to Create and maintain documentation at Enterprise level standards  • Strong experience in working on LINUX environment  • Strong experience in setting up databases on VM's  • Expertise in setting up and maintaining Data Guard  • Having hands on experience in tuning Application SQL's  • Having hands on experience in tuning and troubleshooting Application queries on MongoDB stack  • Expertise in Implementing Physical standby database & Maintenance  • Expert in tuning the primary and standby database in Data Guard environment  • Performed Switchover and Failover of Data guard databases  • Experience in setting up the OEM Agents in all databases that are controlled by Grid  • Having hands on experience in Performance Tuning both at application and instance level (Instance and Program level).  • Designed and Implemented Hot & Cold Backup Strategies Using RMAN.  • Expertise in Database performance tuning by analyzing AWR reports.  • Expertise in maintaining Database Security using Auditing.  • Working experience in both OLTP and OLAP environments.  • Experience in handling manual ETL process  • Good knowledge in Identification of User requirements, System Design, Schema Design, writing Program specifications, Coding and implementation of the System.  • Experience in working on Vertica Analytical database  • Experience in upgrading oracle/vertica/mongodb environments Work Experience MongoDB Administrator Snapfish February 2013 to Present Responsibilities:  • Setup/Configure 38 Shard production cluster in mongodb on vmware  • Manage multiple clusters QA, Staging & Production  • Implement data at rest encryption for PII and PCI data clusters using SSL keyfile mechanism  • Implement authentication to mongodb using LDAP and SCRAM-SHA1 methodologies  • Implement grafana and graphite for monitoring the reporting purpose  • Assist in Data migration from Oracle 11gr2 to mongodb 2.4.10  • Tune Slow running queries  • Validate schema design  • Manual Chunk migration  • Setup/Configure On-Prem MMS for monitoring the mongodb setup  • Setup On-Prem mongodb Backup  • Upgrade On-Prem MMS to Ops Manager  • Develop scripts for backup  • Setup/Configure Icinga/nagios for monitoring the VM infrastructure  • Rolling Upgrade of Mongodb cluster from 2.4.10 to 2.6.5  • Rolling Upgrade of Mongodb cluster from 2.6.5 to 3.0.8, 3.2.10  • Create monitoring scripts using bash and python    Other Relevant Information:  Visa: H1B  Valid till: Feb/2021 Database Administrator/Architect Snapfish March 2008 to Present Responsibilities:  • Star schema designing for data warehouse environment  • Wrote shell scripts for a newly created database.  • Deployed 11gR1 database to Production.  • Upgraded 11gR1 to 11gR2  • Deployed 10 node vertica analytical database cluster  • Deployed 38 Shards Mongodb cluster on a private cloud  • Upgraded vertica cluster from 3 nodes to 10 nodes  • Upgrade Vertica from 5.0 > 5.1 > 6.0.0.3 > 6.0.1  • Create External procedures in vertica  • Create Custom resource pools in vertica  • Tune Projections in vertica using database designer  • 24x7 support for Vertica database  • 24x7 Production Support / Data Guard.  • 24x7 Production Support for Mongodb cluster  • Manage all primary on-call DBA activities such as checking on tablespace problems, checking for fragmentation.  • checking on nightly/weekly backup problems, responding to any Oracle errors, and deadlock conditions  • Provide expert Oracle technical input and support for database upgrade projects and implement these game plans for the upgrades  • Set up, configure and maintain the physical standby databases with Data Guard for switch over and failover scenarios  • Work closely with development teams on trouble-shooting SQL issues  • Improving database performance and uptime SLAs  • Design, and implement database backup/restore infrastructure using Oracle RMAN  • Maintain, enhance, and monitor the Environment through various customized tools such as: Oracle Enterprise Manager Grid Control (OEM GC) for monitoring production Oracle databases  • Applied Quarterly PSU to all the production databases.  • Performed refreshes of test and UAT databases using datapump and exp/imp.  • Managed multi node cluster in the Vertica Analytical database environment  • Setup/Configure sharded cluster for QA, Staging & Production clusters using mongodb.  • Setup/Configure MMS for monitoring the mongodb setup.  • Setup/Configure Icinga/nagios for monitoring the VM infrastructure  • Setup/Configure Vertica management console for monitoring Vertica cluster  • Setup/Configure Vertica on VM's  • Throughput testing using iperf  • Tuning query performance in mongodb by creating indexes after analyzing the explain plans  • Tuning query performance in Oracle 11g by analyzing the AWR reports, identifying the most resource intensive SQL's  • Altering the SQL baseline plans using DBMS packages  • Setup monitoring jobs using bash scripts  • Managing chef cookbooks  • Setup internal git repository  • Managing code using internal git repository DBA Snapfish March 2008 to May 2012 The Scope of Services encompasses the development and implementation of a reporting data mart. The main aim of this system is to support the marketing and finance teams in decision making. It had a huge impact on the finance team by providing the aggregate numbers during the MEC in a more efficient and time saving manner. The current system is supporting the customer base of over 140 million active customers which is rapidly growing across the world. We have our customer base across 22 countries.  Responsibilities:  • Designing the data base schema architecture for the reporting data mart.  • Creating primary objects (tables, views, indexes).  • Creating procedures to load the data.  • Modifying the database structure, as necessary, from information given by application developers  • Controlling and monitoring user access to the database  • Query-tuning using EXPLAIN PLAN, HINTS and STATSPACK  • Design and code Data Base Packages, Procedures, and Views  • Monitoring the daily loads.  • Onsite-Offshore coordination.  • Manage data migration from Oracle to Mongodb  • Manage Sharding in mongodb  • Mongodb Cluster management  • MMS monitoring  • Icinga Cluster monitoring  • Vertica anaylytical database upgrades  • Manage 10 Node Vertica cluster  • Performance tuning of projections in vertica  • Automation of montioring jobs in Vertica/Mongodb  • Deploy code changes using chef Developer Snapfish January 2008 to June 2010 The Scope of Services encompasses the development of marketing driven reports to support the marketing team in understanding the business performance and help them make decisions in customer acquisition. The current system has a customer base of over 94 million active customers which is rapidly growing across the world in 22 countries.  Responsibilities:  • Designing the reports as per the marketing requirement.  • Creating primary objects (tables, views, indexes).  • Query-tuning using EXPLAIN PLAN, HINTS  • Writing scripts in shell to execute the SQL and Pl/Sql blocks Education PG Diploma Swinburne University of Technology Australia June 2005 B-Tech University of Madras May 2001 Skills DATA MODELING, ORACLE, ORACLE TOOLS, PL/SQL, POSTGRES, Javascript, Linux
Database_Administrator
Oracle Database Administrator Oracle Database Administrator Oracle Database Administrator - Bereans Technology Pikesville, MD Authorized to work in the US for any employer Work Experience Oracle Database Administrator Bereans Technology - Silver Spring, MD February 2014 to June 2018 • Installs and configures software for Oracle 10g, 11g, 12c on both Window and UNIX platforms using Oracle OFA  • Creates physical and logical database designs based on system requirements  • Works in a cross functional team that oversees the Oracle RAC & Data Guard installations and configurations for Linux environments  • Supports daily administration, proactive monitoring and tuning, and troubleshooting on single instance on UNIX/Linux, Windows server 2003 and 2008 ( Database size range 10GB to 2.3TB)  • SQL Tuning to optimize database using TKPROF, SQL Trace, and performance advisors  • SQL Tuning Advisor (SQL Access, etc), Memory Advisors  • Capacity planning and monitoring to meet the demands of the dynamic aspects of storage and memory for the databases  • Creates documentation during project planning, project execution and project maintenance phases  • Plan and perform daily, weekly and monthly backups  • Tests and implements restore procedures for complete and incomplete recovery using RMAN  • Configures and manages the DataGuard broker and observer  • Conducts backup integrity and disaster recovery exercise or drills  • Installs, administers and maintains SQL service instances (Installing SQL Server 2008)  • Performs database refreshers from production environments  • Tuned PL/SQL scripts for triggers, batch files, scheduling at Windows AT Scheduler an Crontab in Unix/Linux  • Participates in change management board meetings from new releases, change implementations, removal, retirement and/or decommissioned of old services  • Monitors (ADDM, Alert log, dynamic performance views, DDMS_STATS) and tuning including capacity planning, report creation/distribution  • Applies Oracle's quarterly Critical Patch Update (CPU/PSU application) using Opatch utility to install, text, and deploy patches to all database stances  • Works on multiple Oracle database projects in a fast paced and dynamic environment  • Database migration across multiple platforms of Oracle 10g to 11g and 12c, using the Oracle Datapump and the old Exp/Imp utilities  • Creates and manages pluggable databases in the multitenant container database of the Oracle 12c architecture  • Confers with internal department managers regarding problems with the capabilities of various internally-used databases  • Inspects alert log files, trace files, system event logs for unusual events and took appropriate action according to company policies of incident reports  • Compiles periodically DB invalid objects and creating DB links  • Recognizes databases and sized database objects to meet standards and improve performance by 30%  • Creates databases from Entity Relational Diagrams (ERD) in Forward Engineering using the Oracle SQL Developer to OFA Institution and finally to DB launch  • Works on 12c Grid Control to set up central alerting system for monitor targets to be proactive to ensure high availability while getting the best performance  • 24X7 production support DBA working on primary/ secondary pager rotation; and supports on holidays, weekends and extended office hours Education Some college Skills CAPACITY PLANNING (4 years), DATABASE (4 years), DATABASES (4 years), DISASTER RECOVERY (4 years), LINUX (4 years), DBA, Sql Dba, Oracle Dba, Sql Server Additional Information • Database Administrator (DBA) with over 4 years of extensive knowledge and proficiency in database design monitoring and tuning, security implementation and risk analysis, as well as backups and recovery in Windows, Unix, and SQL Server environments  • Extensive experience on Oracle Database Administration 24x7 critical production and large databases using Oracle RDBMS  • Over 3 years of sales and administrative experience  • Expert communicator with great interpersonal skills, problem solver, and ability to access customer needs and recommend appropriate products and services  • Able to work independently or collaborate in a team environment  • Great work ethic and detail oriented  • Flexibility and adapt to and willingness to learn new technologies    KEY SKILLS  • Oracle 10g, 11g, 12c Database Administration  • Oracle Database SQL statement tuning with EXPLAIN PLAN, TKPROF, STATSPACK, SQL TRACE; SQL tuning Advisors  • Backup & Recovery using RMAN & Datapump  • Experience in installation and implementing OEM and Oracle Grid Control for Monitoring  • Oracle Data Guard installation/administration for High availability and Disaster Recovery (DR)  • RAC installation/administration for High availability and Optimal Performance  • Performance monitoring & Tuning using Toad, SQL Developer, OEM/GRID, SQL loader, RAC  • Implementation of Flashback Technology, Log Miner, Automatic Database Diagnostic Manager (ADDM)  • Handling Security Technical Implementation Guidance (STIG) Compliance Standards Violations  • Database security (data access, profiles) as per STIG Rules  • Database Upgrade and Migration  • Software life cyle (SDLC) including requirement gathering, technical design, development, system integration phase, quality assurance phase  • Database Cloning and Refreshing pre-pod/Dev databases with Prod/ pre-pod database  • Virtualization (Oracle Virtual Box)  • Patching - Patch set, Critical Patch Updates (CPU), Patch Set Updates (PSU) Security patches (SPU) using "opatch" & OUI  • Capacity Planning & Monitoring  • Languages: SQL, PL/SQL, Unix Shell scripting  • MS Office Suite (2003 - 2016)  • Automation using Crontab, AT scheduler  • Software installation for Oracle RDBMS  • SQL server Management studios (2008, 2012)  • MS Windows servers (2008/2012), Unix (Solaris 8/9/0, HP-UX), LINUS 6.2, Centos 5.3, AIX 5.3  • Hitachi, EMC, Dell Servers, Compaq Servers 6000/3000/1600/800, HP/UX-9000, Red Hat Linux 6.2  • Toad, OEM Grid, RMAN, Exp/Imp/Data Pump, Log miner, Statspack/ AWR, OUI, DBUA, ADDM, Oracle Migration Workbench, Remedy
Database_Administrator
Expert DBA Expert DBA Certified ORACLE DBA, ,Having Couchbase,Cassandra,Hadoop Expertise knowledge Champaign Associate with Amdocs since last 10 years in different capacities such Team Lead ,Senior DBA and having a total experience of 12 years in IT industry as production DBA and supported huge Telecom production setup (24*7) like Sprint, Metro PCS, COMCAST ORION,MODESTO ,ALTICE, Cable Vision.   Oracle Certified, Professional. And Having expertise in Casandra and Couch base NoSQL DB ‘s in Production environment. Authorized to work in the US for any employer Work Experience Expert DBA AMDOCS - Champaign, IL September 2015 to Present CORE COMPETENICIES:  ·      Managing and coordinating team in 3 geographic location on shore (USA), off shore (India). Attending Meeting with client and coordination with application team for current project and future Business development. Involved in provide Estimate and design suggestion for various implementation project.  ·      More than 11 years of experience as Oracle DBA, provided frontline DBA support for 24X7 production, testing and development support on Multi-terabyte 12c/11gR2/11g/10g/9i RAC and Non-RAC databases. First stabilizing critical and/or deteriorating situations then working toward permanent self-sufficiency, stability, and maintaining defined/expected service levels.  ·        Expertise knowledge on Couchbase cluster configuration, setup, backup and recovery, Bucket Management.   . Having Production hands on Cassandra cluster configuration, setup, backup and recovery.  ·      Strong organizational skills and excellent ability to communicate effectively with both technical and business clients.  ·      Used Goldengate for Standby Creation and Standby DB’s are syncing with Golden Gate. Helpful to Switch to DR without any down time.  Implément Cassandra Multi DC setup.  ·      Hadnling DR-DRILL activity and performing DB Failover and Switch over.  ·      Exposure to support and manage very large databases with heavy OLTP and batch activities on 24/7 support env.  ·      Hands on experience of configuring and administering Oracle Data guard, Standby Database, partitioning and compression  ·      Expertise in setup/configuration/management of Oracle Grid Infrastructure – RAC, ASM, Active- Passive,Active-Active cluster  ·      Multitasking credentials with excellent planning, execution, monitoring skills, as well as the ability to handle multiple tasks in high pressure environments under tight deadlines.  ·      Good knowledge and experience in Performance monitoring and tuning activities.  ·      Articulate communicator with strong analytical and interpersonal skills, known for honest, efficient work ethics and delivering projects on time without compromising on quality.  ·      Excellent knowledge in RMAN, Conventional Backups/Recoveries (BCV,Datapump)  ·      Good experience on OEM Grid control, DB console.    Technical skills    Operating Systems : HP-Unix, Sun Solaria NT, Windows 2000.Linux  Languages/Technologies: PL/SQL, C, SQL  Databases: Oracle 9i,10g,11g,12c, Couchbase, Cassandra   Tools: Oracle Enterprise Manager, Data guard, MYSQL ,Cassandra, Couchbase ,Hadoop, ASM, PL/SQL, RMAN, Toad. Golden gate, Shell scripting,   Domain Knowledge: Telecom, Banking. DBA Team Lead Amdocs Inc - Pune, Maharashtra December 2009 to September 2015 • Attending Meeting with client and coordination with application team for current project and future Business development. Involved in provide Estimate and design suggestion for various implementation project.Leading Teport Migration project of Migrating HP oracle db to Linux. Designs process of migration with full validation of 30 plus TB of online database in less than 6 Hr. downtime.  • Coordination with clients which includes understanding/ gathering requirements (storage / database/budget), supporting vendor installation, resolution of problems and providing database solutions in a timely manner.  • Attending meetings with customer to discuss about current issues and defects in production and give ETA/updates for them.  • Attending meeting with roadmap teams to formulate the Migration roadmap for each Market.  • Implementation and support Oracle Real Application Clusters (RAC), Including installing cluster ware, ASM (and shared disks) and creating new databases.  • Estimating and Validating Hardware & File system requirement & reviewing high level and detailed designs for future releases.  • Attending meetings with customer to discuss about current issues and defects in production and give ETA/updates for them.  • Attending meeting with roadmap teams to formulate the release roadmap for each release.  • Designed a proof of concept environment to facilitate functionality testing and features, built a pilot environment which mirrored production to do in depth testing for all customers, and provided a detailed migration plan to migrate the current production cluster to the new environments.  • DB installations and upgrades, storage allocation, DB application structures changes, maintaining system security, first level backup and recovery for non-production environments.  • MYSQL DB Production Support and Monitoring  • Promote team quality assurance and task cross all activities; Review code/scripts/plans, meet KPIs ad SLA, plan vs. Actual comparisons and LL/RCAs.  • Preparing deployment plan, shift schedule coordinating with all team member, task assignment monitoring, review.  • Identify automation and efficiency opportunities, lead and direct the solution creation and implementation, and assure standards (new and existing processes and initiate enhanced changes).  • Manage and lead Root Cause Analysis, Lesson Learned and prevention processes to meet high standard of deliverables and work according to company methodology.  • Golden gate setup and troubleshooting. Designing Extract Pump and replicate to reduce any Lag. Senior Database Administrator 3i-Infotech - Mumbai, Maharashtra December 2007 to December 2009 As a Lead Database Administrator (with a team size of 10) is involved independently in the Leading team of DBA supporting Oracle 9i/10G/11G database support for Core Banking database of ICICI BANK.    • Coordination with clients which includes understanding/ gathering requirements (storage / database/budget), supporting vendor installation, resolution of problems and providing database solutions in a timely manner.  • Maintaining Oracle Database, Applying Patch.  • Database Installation, Upgrade, Applying Security Patches  • SQL optimization for Application / Reporting Tuning  • Oracle DB Hardening based on Security protocols defined with Customer  • Oracle TDE Implementation  • Dataguard setup and monitoring  • Worked on Oracle Database migration project - HPUX to Linux using RMAN & Datapump utility  • Support Amdocs Release activities end to end from Delivery to Production rollout  • Preparing DBA Handbook - Documentation of day to day task Database Administrator Gujarat Goverment - Ahmedabad, Gujarat December 2006 to December 2007 • Performance tuning  • Installation and configuration of Oracle Databases  • Creation of databases  • Maintenance of physical files  • Managing RAC Instances  • Day to day monitoring  • Patch application  • Backup and recovery  • Periodically creation of clone databases. Education Bachelors in Engineering Computer Science North Gujarat University 2006 Skills ASM,RAC,Data Guard,Performance Tuning (10+ years), Cassandra (4 years), Couchbase (4 years), Golden gate (6 years), Attunity (2 years), Oracle DBA (10+ years) Certifications/Licenses Oracle certified professional Present OCP 9i Certification
Database_Administrator
Database Administrator Database Administrator California, MD Work Experience Database Administrator Navy March 2005 to Present Military database administrator mailing virtual machines and four laptop servers Education High school or equivalent Skills Sql Dba, DBA Military Service Branch: United States Navy Rank: E7
Database_Administrator
IT Specialist, Contractor IT Specialist, Contractor IT Support Technician Hyperology LLC San Antonio, TX IT Support technician with extensive experience in all areas of restaurant operations. Adept at communicating with users at all levels of technical proficiency. Able to quickly resolve issues leading to downtime and able to rapidly implement solutions to ensure our main objective, continuity of service. Authorized to work in the US for any employer Work Experience IT Specialist, Contractor Hyperology LLC - San Antonio, TX July 2015 to May 2018 Contract IT Field technician in support of various IT infrastructure services to ensure continuity of service for Z&H Foods Inc, a multi unit Popeyes Louisiana Kitchen franchisee. Coordinate with POS vendor as Tier 1, resolve ISP related connectivity issues, oversee network maintenance, LED Sign service, CCTV systems, POS hardware support, and provide backoffice PC Windows, Office help desk support    • service cabling infrastructure and devices for data to include installation, termination, testing, reporting, and labeling per specifications  • Coordinate with POS vendor help desk to replace hardware as needed such as kitchen video displays, bump bars, order confirmation units, receipt printers, identify and resolve network problems resulting in offline issues   • Maintain 24/7 help desk availability to assist in diagnosing, analyzing, and resolving complex problems, questions, and inquiries encountered by operations  • Maintain backoffice PC  • Configure switches, routers, WAP  • LED outdoor signage content delivery and hardware support Stainless Steel Fabricator JC Enterprise - San Antonio, TX August 2007 to June 2014 Fabricate custom specialty metal products from sheet metal by utilizing blue prints, technical drawings. Perform layouts according to dimensions. Form bends and cuts with equipment such as shearer, brake press. Grind welds, seams, and finishes according to specification. Database Administrator The Scooter Store, Inc - New Braunfels, TX July 2004 to July 2007 Performed multiple database administration duties such as: monitoring and addressing system performance, database integrity, audit issues, and user permissions and roles. IT Support Southpoint Consolidated LLC - San Antonio, TX March 2000 to July 2004 Support operations by creating databases, spreadsheets, and forms to reduce overhead of required reporting. Automate task and increase data analysis capabilities. Provide field POS support.    • Achieved 100% automation on payroll processing via scripts to process and format labor hours  • Designed database backend significantly increasing sales analysis   • Achieved 50% reduction in Houston POS rollout compared to vendor project timeline.  • Cut to $0 vendor installation price by spearheading POS installs. Unit Manager / Training Manager Southpoint Consolidated LLC - San Antonio, TX November 1994 to March 2000 Directly responsible for the daily operations of a high volume QSR, Popeyes Chicken and Biscuits. Guarantee customer satisfaction, meet or exceed sales projections by utilizing reporting tools to reduce labor and food cost, maintain strict cash management policies, ensure operational excellence through leadership and training.    • Achieved consistent top 10% ranking among units determined by sales, labor usage, and food cost.  • Attained first 100/100 score in mystery shopper program franchise wide.    As a training manager in addition to Unit Manager responsibilities    • Facilitated the shift and unit manager certification process.  • Directed the talent pipeline ensuring managers readiness.  • Disseminate LTO 'limited time offer' procedures to managers.  • Oversee unit compliance with crew member training and certifications. Education Coursework in Computer Science, Statistics, Electrical Engineering United States Naval Academy - Annapolis, MD Coursework in Computer Science, JAVA, C The University of Texas At San Antonio - San Antonio, TX Skills Windows 7/8/10 Desktop Support (10+ years), TCP/IP, Remote Technical Support, Microsoft Office (10+ years), Network Management, Disaster Recovery, Excellent Diagnostic Skills, Desktop Support, Tech Support, Help Desk, Service Desk Links http://www.hyperologyllc.com https://www.flickr.com/photos/hyperology/albums/72157710382048311 Military Service Branch: US Navy Service Country: United States Rank: Midshipman 2/c June 1991 to September 1993 Naval officer training Commendations: National Defense Ribbon  Marksman Pistol  Marksman Rifle Assessments Statistics — Highly Proficient June 2019 Understanding statistical methodology and interpreting common statistical calculations. Full results: https://share.indeedassessments.com/share_assignment/5bdbcuzdvdncrjhl Basic Word Processing with Microsoft Word — Proficient June 2019 Measures a candidate's knowledge of basic Microsoft Word techniques for word processing, including the use of tools to format or edit text. Full results: https://share.indeedassessments.com/share_assignment/qwlyhtlgrec2yro7 Written Communication — Highly Proficient April 2019 Measures a candidate's ability to convey written information using proper grammar rules. Full results: https://share.indeedassessments.com/share_assignment/jyxir6rqtnteo0i5 Intermediate Word Processing with Microsoft Word — Highly Proficient June 2019 Measures a candidate's knowledge of intermediate Microsoft Word techniques including the use of formatting, Track Changes, and Comments. Full results: https://share.indeedassessments.com/share_assignment/sdtkd7guvlnext7 Critical Thinking — Expert June 2019 Using logic to solve problems. Full results: https://share.indeedassessments.com/share_assignment/j2ogqctzcjt9wv2f Proficiency with Microsoft Office: Mail & Calendar (Mac) — Expert April 2019 Measures a candidate’s proficiency in using Microsoft Office Mail and Calendar tools to manage their workload. Full results: https://share.indeedassessments.com/share_assignment/bitghl6onqabljpd Problem Solving — Proficient April 2019 Measures a candidate's ability to analyze relevant information when solving problems. Full results: https://share.indeedassessments.com/share_assignment/ix8dhgt-vgqxltm7 Verbal Communication — Highly Proficient April 2019 Measures a candidate's ability to effectively convey information when speaking. Full results: https://share.indeedassessments.com/share_assignment/m34mfhkckz6o7b8l Email — Proficient April 2019 Measures a candidate’s ability to effectively compose and organize email messages. Full results: https://share.indeedassessments.com/share_assignment/q0cv-84cp4n8sri9 Data Analysis — Highly Proficient June 2019 Measures a candidate's skill in interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data. Full results: https://share.indeedassessments.com/share_assignment/epegwj-nysmqbdk9 Technical Support — Expert April 2019 Measures a candidate's ability to apply protocols to identify errors and solutions in order to maintain system function. Full results: https://share.indeedassessments.com/share_assignment/ddkc7opzanjpaymu Research — Expert April 2019 Measures a candidate’s ability to follow protocols, interpret statistics and graphs, identify errors, and choose research methodology. Full results: https://share.indeedassessments.com/share_assignment/unma1stwwt8touo Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Database_Administrator
Medical Assistant II Medical Assistant II Medical Assistant II - UPMC Hamot Edinboro, PA A hardworking dedicated and responsible professional with demonstrated success in leadership,  organization and customer service. Work Experience Medical Assistant II UPMC Hamot - Erie, PA December 2016 to Present Obtained and evaluated vital signs, input test results and document medical history  ? Chaperone providers during examinations  ? Phlebotomy  ? Scheduling patients, answer multi-line phone calls, trained on EPIC  ? Sterilizing instruments  ? Order supplies  ? Obtain previous labs, reports, test result, and medical records Externship EPN Hamot Urgent Care - Erie, PA July 2011 to 2018 08//18/2011  ? Obtained and evaluated vitals signs  ? Recorded medical history and medication lists  ? Performed pre-physical exams Next Steps & Database Administrator Grace Church - McKean, PA January 2016 to December 2016 Data Entry  ? Reports  ? Connecting guests to volunteer services & Life Groups Medical Assistant II Adagio Health - Edinboro, PA September 2011 to December 2015 Verifying insurances and sign patients up who do not have coverage  ? Coordinate pre-natal billing medical coding  ? Managed the front desk answering a multi-line phone system and scheduled referrals  ? Obtained and evaluated vital signs, input test results and documented medical history  ? Assisted Manager in opening a new office in Greenville  ? Trained personnel on procedures Front End Department Supervisor Babies R Us - Erie, PA June 2009 to January 2011 Ensured customer service expectations from team members  ? Supervised cashiers and counted and submitted daily cash deposits  ? Prepared and evaluated reports Education Great Lake Institute of Technology February 2011 to August 2011
Database_Administrator
Founder Founder Founder - Liminal Thealogical Seminar Austin, TX I have a diverse background with over twenty years in operations management in retail  (full-line and new age bookstores) (20 years), wholesale distribution (4 years),  accounting (5 years), administration (10 years), human resources (5 years), purchasing,  sales and marketing support, and customer service. I have a proven record of  accomplishment in coaching, mentoring, supervision and training, event planning,  reflecting excellent problem solving and communication abilities. Full-charge  bookkeeper with broad experience in A/P, A/R, Payroll, General Ledger, Financial  Statements and G/L account analysis (5 years). Human resources manager with 5 years'  experience in placement and benefit administration. Comprehensive computer  experience in Windows 10 environment with MS Office 2016. Authorized to work in the US for any employer Work Experience Founder Liminal Thealogical Seminar 2012 to Present Online Seminary for students earning upper graduate seminary degrees.  I create and teach the classes in the seminary for the students that I mentor in the spiritual studies. Supervisor Ocean Seminary College - Monmouth Beach, NJ September 2009 to Present Dr. Katherine MacDowell, D. Div., D. Th., MA., M.Ed., Sh., HP, RPDP, OCP,  732-923-0590  Adjunct Professor in an online learning environment. My work here includes  development of new course material and teaching in a tuition free environment.  This is a volunteer position. I have earned my Doctorate degree here while teaching. Part-time Stipend Paid Positions City of Austin Housing Authority September 2014 to September 2016 Computer Lab Trainer  City of Austin Housing Authority  My position was two-fold. The first year I served as lead- lab monitor lab at the Booker T Washington Apartments, a family property for the Housing Authority.  The second year I was a trainer for the computer lab monitors while also serving  as lead-lab monitor at the Gaston Place Apartments for low income seniors and the disabled. Operations Manager, Supervisor New Leaf Distributing Company - Lithia Springs, GA August 2007 to January 2009 401 Thornton Rd., Lithia Springs, GA 30122,  (770) 948-7845. Title: Operations Manager, Supervisor: Alim Thompson, CEO  Supervised Accounting, MIT, Shipping and Receiving/Inventory Control, and Purchasing Departments of large book distributor. Upon arrival, I found a team  of managers who were disgruntled and apathetic. As the new director of operations, I saw this as my first challenge. I was able to make significant  improvements in all departments by delegating appropriately and by supporting the managers, empowering them to excel. By using the concepts of servant  leadership and working with them as a team, together we brought dynamic  change to the business. Manager, Supervisor The Crossings - Austin, TX April 2003 to September 2007 Harry Feinberg 831-233-4759  Designed and created from the ground up and beautiful bookstore and gift shop at The Crossings in Austin, Texas. The process of creating these stores included  designing, bidding with contractors for all furniture and fixtures, locating and  establishing vendors, hiring staff, and stocking with merchandise. Once the store  opened, I hired and trained all staff as well as purchased all inventory. As part of the success of the bookstore I facilitated workshops and events with speakers and authors. While at The Crossings I also created an entirely donated library  maintained by a volunteer staff as well as opening the grounds up for artists to  place their work and sell to those who come to The Crossings. I was responsible for finding, training and supervising volunteers for the bookstore, library and all  art shows. Database Administrator, Supervisor Channel Islands Floral - Carpinteria, CA August 2000 to February 2003 Arius Schiff  Using Excel spreadsheets, I scheduled all production and delivery to thirty-one  Costco stores for a floral distributor. Later, I developed and administered a MS  Access database with a programmer for the same tasks. I interfaced with sales  team, as well as merchandise managers for optimum sales of product.    Prior to this time 6 plus years in full line and specialty (new age) bookstores as well as 2  years wholesale book distribution, human resources management, operations  management in electric motor repair and sales, and accounting office management. Education Doctor of Ministry in Religion Ocean Seminary College - Monmouth Beach, NJ Skills team building, reliabiilty, organized, MS Office, computers,
Database_Administrator
CEO & President CEO & President CEO & President - Emmry's Global Solutions, LLC Tampa, FL Strong ability to work effectively within a team environment as well as independently. Reliable with a positive personable attitude. Willing to devote energies to a rewarding career in an established organization enabling me to utilize my extensive background in engineering, software, and other office related experiences. Work Experience CEO & President Emmry's Global Solutions, LLC - Tampa, FL January 2014 to Present Responsible for providing H1 candidates an opportunity to expand their career goals and ventures. Emmry's Global Solutions provides H1 serves to candidates that are currently working in the US. Responsibilities include:  • Participated in the screening of potential H1B candidates to determine their key skillsets.  • Performed Background check on the candidate.  • Interviewed potential US clients who want to employ H1B candidates.  • Handled all necessary paperwork required to transfer the H1B candidate to our payroll with the assistance from an Immigration Lawyer.  • Confirmed that all our candidates and clients meet all the required US compliance.  • Developed and administrated the contract between the candidate and client.  • Handled all our candidates' Payroll.  • Performed work visa extensions as well as Green Card Processing for the candidate with the collaboration of an Immigration Lawyer. Senior Project Engineer Wantman Group - Tampa, FL January 2008 to January 2009 Responsible for developing contract documents for various projects, which encompassed all aspects of Geometric Roadway Design. Responsibilities included:  • Prepared geometric plans which included, but not limited to typical sections, cross sections, work plans, earthwork, and plan details.  • Prepared proposed engineering details, including findings and recommendations.  • Participated in preliminary field investigations.  • Developed project plans through the use of Micro station, Geopak, and other CADD related tools.  • Prepared all correspondence related to projects.  • Knowledge of the applications of information processing systems.  • Developed aerial plans for various projects.    Examples of projects for which I developed plans using the CADD system include:    Lutz Lake Fern Road Interchange  • Developed typical sections, construction plans, cross sections, and quantity calculations for an interchange off of the Suncoast Parkway in Pasco County. Assisted Project manager with regards to all necessary correspondences, analyzes of substandard features, as well as revising relevant profiles.    I-95 Malabar  • Developed typical sections, construction plans, and cross sections for guardrail and widening project. Assisted Project manager with regards to all necessary correspondences and geometric design. Senior Engineer Transportation New Jersey Department of Transportation - Trenton, NJ December 2002 to September 2007 Responsible for developing contract documents for various projects, which encompassed all aspects of Geometric Roadway Design. Performed independently, complex engineering phases of design transportation services on various types of projects, which included Resurfacing, Bridge Rehabilitation, and Pedestrian Improvement projects. All of these projects primarily dealt with Interstate and State Highways. Responsibilities were as follows:  • Analyzed and interpreted plans and specifications.  • Prepared proposed engineering details, including findings and recommendations.  • Prepared construction and other geometric plans including, but not limited to typical sections, profiles, construction details, cross sections, ties and grades, and all necessary alignment plans.  • Participated in preliminary field investigations and design studies that involve calculations of alignment, grades, and plan quantities.  • Developed project plans through the use of Microstation, Inroads, and other CADD related tools.  • Analyzed utility impacts within project limits. Implemented contract drawings and specifications necessary to rectify any issues.  • Developed agreements between state, county, and other municipalities for proposed work such as installation and relocation of existing and/or proposed facilities, which include but not limited to poles, conduits, cables, and temporary supports.  • Communicated with associated companies related with my In-House projects to address comments, recommendations, and changes to be made.  • Collaborated with managers and project engineers to address any concerns and related issues that could hamper the progress of the projects; to determine the necessary steps in the completion of the projects.  • Utilized good engineering problem skills to develop timely and effective solutions to minimize impacts to project schedules and budgets.  • Played an important role determining what materials are necessary for each specific project as well as the quantities associated with each specific item.  • Informed higher level managers of progress in the coordination of projects and programs.  • Prepared work plans. Developed operating procedures to implement and facilitate work of the program or unit.  • Prepared all correspondence related to projects.  • Knowledge of the applications of information processing systems.  • Knowledge of project specifics required to make decisions including awareness of external factors which impact upon individual projects.  • Skilled in the process for contacting, and interacting with utility companies for utility relocations.  • Ability to apply federal and state legislation and regulations pertaining to or affecting the various activities of the department.    Examples of projects for which I developed plans using the CADD system include:    Route I-295 Northbound and Southbound Resurfacing  • Input the baseline information, topography and developed quantity calculations for the resurfacing of approximately 7 miles of Route I-295 in Hamilton Township. Assisted Principal Engineer with regards to typical section, substandard features, as well as generating relevant profiles.    State Route 22 Bridge Deck Replacement over Station Road  • Developed the contract documents for the roadway portion of this deck replacement project which included horizontal alignment, cross section development, beam guide rail design, traffic control and detours, and utility relocations for Verizon Fiber Optic Lines.    Pedestrian Improvements  • Developed contract documents for providing pedestrian access (sidewalk and curb ramps) along State Route 130 Northbound and Southbound in East Windsor Township. Database Administrator Bio-Imaging INC February 2002 to November 2002 I was responsible for managing numerous databases, which include loading, troubleshooting, and supporting all aspects of the database for clinical studies. My responsibilities were:  • Involved in the testing, validation, and installation of final application version.  • Took part in database loading, setup, and technical support for reads.  • Prepared documentation and tracking of read progress.  • Participated and supported mock reads.  • Assisted with quality control for export preparation.  • Assisted with installation of off-site equipment and software.  • Database and CD management.  • Facilitated report generation for client review with every read that was conducted. Technical Support Specialist Towers Perrin - Philadelphia, PA August 1999 to March 2000 Implementation and Development of MS Desktop (primarily MS Access and MS Excel) and client/server business solutions for projects that are not possible due to time constraints or feasibility on the current record keeping system platforms such as Account Manager, Pension Manager, Flex Manager, and other Defined Benefit software. Project involved Visual Basic script testing for automation process through the use of the AutoScriptor Inferno Box. This project consisted of 3 team members. My role involved in the testing phase for the Baxter client and assist in the development of scripts for my other colleague who was handling multiple clients. My responsibilities were:  • Maintained daily and weekly documentation on testing progress conducted with the AutoScriptor Inferno.  • Used Lotus Notes to document any errors that were encountered with the device.  • Kept a log sheet for every script that was generated.  • Assisted in reviewing all scripts from other groups. Documented how to improve the scripting process.  • Created and modified Visual Basic scripts to correct any inaccuracies that were generated by the AutoScriptor Inferno.  • Implemented Visual Basic scripts.  • Kept an archive of all scripts.  • Provided viable solutions for script testing in bi-monthly meetings. Documented notes from the meetings.  • Became familiar with the various in-house pension manager packages.  • Provided assistance correlating Excel Spreadsheets with Access Databases for other groups. Education B.S. in Civil Engineering in Civil Engineering Drexel University - Philadelphia, PA June 1998 Skills Jdbc, Html, Javascript, Ejb, Java, Jsp, Servlets, Unix, Lotus 1-2-3, Lotus notes, Microsoft office, Wordperfect Additional Information COMPUTER EXPERIENCE  Hardware: IBM PC compatibles, Macintosh based computers.  Software: EJB, Inroads, Java 2, JDBC, JSP, HTML, JavaScript, Lotus 1-2-3, Lotus Notes, Microsoft Office, Microstation V7 and V8, ProjectWise, Pension Manager, RML, Servlets, VB, WordPerfect, and other internet-related software.  Operating Systems: Windows, DOS, UNIX
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SENIOR DIRECTOR, Application Development and Support SENIOR DIRECTOR, Application Development and Support SENIOR DIRECTOR, Application Development and Support - TRION-MMA, A Marsh & McLennan Agency Phoenixville, PA Dedicated team leader and ally to senior leadership poised to define and drive strategies for application  development and enterprise-wide technological growth. Keen ability to build agile, high-functioning teams and to  interface across all departments and levels of management. High technical acumen with record of innovative  problem-solving throughout the software development lifecycle. Committed to superior customer service. Work Experience SENIOR DIRECTOR, Application Development and Support TRION-MMA, A Marsh & McLennan Agency - King of Prussia, PA 2008 to Present Manage the software development life-cycle and application support for suite of products supporting the Benefits  Administration business. Direct team of 60 with $10M+ annual budget.    ? Led successful "project rescue" of marketable benefits enrollment platform, MarketLink, following  14-months of near inactivity. Collaborated with Development Team Managers to introduce and implement  centralized SDLC and new Release Management Team. Enabled successful and frequent delivery of features and status to business teams and more granular user-stories, concise acceptance criteria, and  corporate standard compliance.  ? Built, retained, and continue to lead high-performing team of Application Developers, Business Analysts, Quality Assurance Analysts, Production Support Analysts, Solutions Architects, and Server Engineers,  promoting solution-oriented communications and collaboration.  ? Drive ROI year over year by spearheading projects to eliminate redundant technologies.  ? Collaboratively stabilized software product, EnrollOnline, ensuring its success and marketability. Worked  with QA Team to stress test application in the QA environment and utilize Perfmon/Sysmon, SQL Server  Profiler, and written scripts. Located and systematically eliminated cache bloat through conversion of statements and setting of issues into stored procedures and packaged releases.  ? Drove effort to design, build, and test Trion's Disaster Recovery Plan, enabling recovery site for MarketLink  to be back online in approximately one hour.  ? Ensure that applications are performant, secure, and solve business needs through cross-team  collaboration to create documented procedures supporting the development process.  ? Solve application performance issues with expertise in SQL bottleneck remediation.  ? Lead successful, on-time releases through regular touch-points with business teams to coordinate  schedules, manage enhancement requests and bug fixes, and steer features towards business needs.  ? Create and manage per project budgets ranging $3M through $10M+ annually.  ? Ensure SOC 1 & SOC 2 compliance with no issues by developing policies, processes, and procedures that  produce artifacts and reports.  ? Strengthened company's response to RFPs by establishing well-documented compliance procedures that  prove repeatable processes compliant with privacy laws.  ? Steered efficient and secure database design, implementation, and in-depth troubleshooting.  ? Deliver high-quality customer service with transparent and in-person communications. MANAGER, Application Development and Support SHPS, INC - Philadelphia, PA 2000 to 2008 Responsible for software and production support for a $10M middle market benefit administration system  including client-facing website. Accountable for 24x7 production data center including facility, disaster recovery, security, hardware, network, and telecommunications.    ? Drove database optimization, rewriting SQL queries, adding supporting indexes, and improving  performance of website and batch processing applications.  ? Increased autonomy for affiliate partners by working with System Architects to use custom SQL Server  Replication stored procedures to replicate the affiliate's unique data to a local onsite SQL Server, providing base data for customized, localized reporting needs.  ? Shored up code deployments to Production by creating processes that ensured all code checked in with accompanying ticket, technical design document, QA test plans, and could be traced back to a business  requirement.  ? Collaborated with Business Units and Development to document, respond to, and resolve all software  defects, customer issues, and application enhancement requests.  ? Supported successful relocation of Production Data Center with less than 48 hours downtime from Philadelphia to state of the art Data Center in Minneapolis.  ? Instrumental in two consecutive open enrollment seasons with 100% system uptime and availability by designing and establishing effective processes and procedures.  ? Managed upgrade of entire production infrastructure (80+ servers) twice, once from MS/SQL Server 7.0  and Windows NT 4.0 to MS/SQL Server 2000 and Windows 2000 and once from MS/SQL Server 2000 and Windows 2000 to MS/SQL 2005 and Windows 2003.  ? Database Administrator for high-volume, real-time website using MS/SQL Server 2000 and consisting of  100+ databases replicated to five regionally dispersed office sites using advanced SQL Server  Replication. Led performance tuning, schema modification and analysis, support and maintenance, modifications and design, QA and hands-on QA testing, software debugging, and application release  scheduling and coordination. DATABASE ADMINISTRATOR COMCAST CELLULAR ONE - Wayne, PA 1998 to 2000 Responsible for the administration of corporate DSS and OLTP SQL Servers including 35 Production and 25  Development SQL Servers housing 70+ databases. Responsible for maintenance and administration of Corporate Data Warehouse using custom stored procedures and DTS packages. Served as LAN/WAN  Administrator and Senior Support Analyst.    ? Uncovered and resolved critical inventory synchronization issue in point of sale system. Initiated and designed mock setup and located integer overflow due to a code problem. Edited the code and rolled out  the solution to affected stores.  ? Remediated ongoing data load issue, reducing daily report time for Finance Department from 20+ hours to under two hours. Acquired approval to setup a mock and run tests in QA lab during off hours. Uncovered  issue between t-SQL supporting data load and SQL 6.5's query optimizer. Rewrote t-SQL code, which was  moved to Production after rigorous QA cycle.  ? Setup and maintained SQL Server replication, backups and restoration, performance tuning, and support  for all environments.  ? Created and maintained documentation including Installation Guides, Support Guides, Project Guidelines, and Production Standards.    (484) 744-1883 | larry.60.ritter@gmail.com  ? Administered, maintained, and programmed remedy helpdesk system and led its integration with the spectrum monitoring system.  ? Developed sales and inventory tracking by coordinating support of database, application, and network  support for point of sale system used in retail locations.  ? Provided phone and desk-side support and trouble-shooting for end-users in Microsoft Windows  environment. SALES MANAGER SEARS ROEBUCK AND COMPANY - King of Prussia, PA 1989 to 1998 Managed and led sales teams and managers. Developed and implemented training programs. Supported system and process improvements, inventory management, and technological upgrades.    ? Turned Sporting Goods Department around, doubling the annual sales volume and achieving the highest  Customer Service scores in Philadelphia district through keen customer service techniques, staff training, and inventory control.  ? Led Remodel Team to obtain maximum merchandising capability.  ? Managed the installation of a new, state of the art point of sale system based on the latest PC technology  and networking capabilities.  ? Regional Trainer for Philadelphia, Washington D.C., and Baltimore districts. Skills Database administration, Database, Microsoft sql server, Sql server, Mysql, Sql, Html, Software development, Visual basic, Microsoft visual basic, Network troubleshooting, Optimization, T-sql, Asp, Soc, Budget, Budget management, Microsoft office Additional Information EXPERTISE  Software Development Lifecycle • Software Release Lifecycle • Large Project Management • Process  Managment T-SQL Query Language • SQL Server Database Administration • Database Schema Design •  Intermediate Network Troubleshooting • IT Quality Management • Budget Management • Application and  Database Query Optimization • SOC 1 & SOC 2 Process Compliance • Research    TECHNOLOGY  Microsoft Visual Basic • Microsoft SQL Server • MySQL • HTML • ASP • Microsoft Office
Software_Developer Database_Administrator
Customer Service Representative/Garden Cashier Customer Service Representative/Garden Cashier Customer Service Representative/Garden Cashier - The Home Depot Bellingham, MA An IT Professional, Mainframe Support Specialist. Extensive experience in a fast paced, SLA driven, Global environment. An enthusiastic and diligent person who is a collaborative team player.    • High rate of positive feedback from managers and customers for supporting major and minor Production Implementations and resolving incidents.  • Self-directed, can work independently as well as in team settings.  • Committed and invested in performance and outcome of tasks. Authorized to work in the US for any employer Work Experience Customer Service Representative/Garden Cashier The Home Depot 2019 to Present Fast paced, multitasking for issues at Self-checkout. Cashier of the month in August. Database Administrator II The TJX Companies 1997 to 2018 • The TJX Companies  • Responsible for overnight Production Support.  • Streamlined Production processing by eliminating recurring incidents using Root Cause Analysis.  • Troubleshooting and resolving issues at the Distribution Centers and Corporate offices, as well as supporting Test Application associates globally.  • Followed incident tickets from beginning to resolution, documenting details.  • Created several 'How To' documents and a Production Support Manual. Production Control Supervisor 1991 to 1997 • Led a five-person team of Production Support members.  • Monitored Batch processing, ensuring Service Level Agreements were met and applications were available.  • Addressed job scheduling issues and Production application incidents.  • Created reviews and objectives for the team members.    TECHNICAL    • Object creation/alteration for DB2  • Troubleshooting negative SQL codes  • Creating/migrating DDL  • Running utilities for data maintenance  • Doing BIND/REBIND for new/existing applications  • Operations for IMS Databases, PSB, ACB, DBD, Pointer Checker, Image Copies, MODBLKS Sysgen, Reorganization, Recovery.    SOFTWARE AND UTILITIES    • BMC Software Administrative Products for DB2  • Queue Control facility  • MainView  • Database Backup and Disaster Recovery for IMS  • TSO, JCL, SAR, ISPF, AR/CTL, DBRC, APPTUNE, MVS/Quick/REF  • Microsoft Office/Excel  • ServiceNow  • Working knowledge of ESP scheduler, SharePoint Education High school or equivalent Skills Customer Service
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Independent Consultant Independent Consultant Aurora, CO • Strong business analytics manager across multiple industries  • Expert SQL Developer within multiple SQL variants  - SQL Server, SSMS, T-SQL, SSIS, SSRS  - Oracle, MySQL  • Extremely proficient with all Microsoft Office applications  - Excel, Access, Visual Basic  - Word, PowerPoint Work Experience Independent Consultant Alpine Maids August 2017 to Present Utilized expertise in big data to create analytics solutions for small businesses Manager - Fraud/Social Media Analytics Western Union September 2015 to August 2017 • Project manager for a team of business intelligence analysts using various reporting technologies (SQL Server, R, Python, Tableau) to identify fraud on a large scale  • As the business systems administrator, worked with engineering teams using the software development lifecycle to improve and update the application used for fraud tracking and analysis  • Identified the strongest social media and marketing campaign reactions as well as public support for initiatives through social monitoring, Google Analytics, and A/B testing Database Administrator Dumb Friends League February 2014 to September 2015 • Created and maintained both a production and reporting SQL Server database for shelter operations  • Optimized queries to ensure database speed and data integrity  • Collaborated with various IT departments to ensure the organization was optimized as efficiently as possible Business Analyst HomeAdvisor, Inc August 2012 to February 2014 • Forecasted business actions, developed and monitored key performance indicators and prepared models through data mining for the CEO and COO to adjust for future challenges  • Drove sales towards ideal products based on user behavior Sergeant, Logistics Chief United States Marine Corps July 2004 to July 2012 Maintained, analyzed, and presented unit's budget of over $500,000 per year which provided for 300 Marines Education Bachelor of Arts in Finance Ashford University - Clinton, IA August 2010 to August 2012 Skills Microsoft Office (10+ years), Microsoft SQL Server (7 years), T-Sql (7 years), Oracle (3 years), MySQL (2 years), Post (2 years), Tableau (4 years), Crystal Reports (2 years), SSRS (Less than 1 year), SQL, Excel, Leadership Experience, R, Git Military Service Branch: United States Marine Corps Rank: Sergeant
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IT Coordinator & Database Administrator IT Coordinator & Database Administrator Columbia, MD Dynamic and creative technology services professional. Highly-skilled in the planning, implementation and administration of information systems. Core knowledge and skill areas include:     CRM Administration  Infrastructure & System Design  Research & Analysis  Project Planning  Need Assessments  Process Improvements  Training & Presentations  Public Speaking  Computer Troubleshooting & Maintenance  Website Editing  HTML/CSS  Audio/Video Editing Authorized to work in the US for any employer Work Experience IT Coordinator & Database Administrator Maryland Nonprofits - Baltimore, MD February 2013 to July 2017 Maintained a successful technology environment as the sole internal information technology employee for an organization with over 25 staff and volunteers, and over 1,200 members, coordinating and managing the  design, implementation and maintenance of hardware, software and database systems, as well as the delivery of onsite and remote tech support.  * Created and launched an online member community built on the Communifire platform (Axero  Solutions), serving over 1,200 members, including assisting with the creation of a connected app  designed to allow for a Single Sign On experience for members into both Communifire and Salesforce.  * Led an organization-wide database migration from Neon (Z2Systems) to Salesforce including;  leading staff intake process to determine data needs, removing duplicates and cleaning data to prepare for import, and organizing data into various workbooks to import into Salesforce standard and custom objects.  * Configured the MemberNation software, an association management software app built on the  Salesforce platform, facilitating the successful import of over 10,000 records.  * Coordinated the data and email migration from physical servers to Box and Office 365, including  creating the organization's file and email migration plan, and developing a schedule to efficiently  manage simultaneous Office 365 software upgrades and staff data migration to Box.  * Served as lead technology trainer for all staff, designing and facilitating trainings on Salesforce,  MemberNation, Communifire, Neon, Windows 10, Office 365, Box, and Adobe Connect.  * Coordinated Windows 10 upgrades on over 20 staff workstations. Education Bachelor's Degree in Information Technology Towson University - Towson, MD December 2014 Associates in Information Technology in Information Technology Community College of Baltimore County - Catonsville, MD December 2012 Skills Cloud Storage (2 years), Microsoft Office (5 years), Salesforce.com (1 year), Project Management (2 years), Desktop Support (5 years), Office 365 (2 years) Additional Information Dynamic and creative technology services professional highly-skilled in the planning, implementation and  administration of information systems. Well-demonstrated experience in optimizing system operations and a  proven track record for leading and managing large-scale systems changes with efficiency and high-touch  customer service. Adaptive and solutions-oriented team player with a proven ability to manage and lead  collaborative projects in team-centered environments. Excellent communicator with strong critical thinking  and evaluative skills.    Areas of Expertise & Skill  * System Administration * Training & Presentations * Website Development  * Research & Analysis * Public Speaking * HTML/CSS  * Project Management * Audio/Video Editing * Computer Troubleshooting &  * Needs Assessments * Process Improvements Maintenance    Software Proficiencies  * Salesforce.com * Microsoft Office 365 * Wix: Website Builder  * Communifire (Axero * Box: Cloud Storage * DotNetNuke: Website Platform  Solutions) * DocuSign * MailChimp  * MemberNation * Adobe Connect  * Neon (Z2Systems) * YouTube LiveStream
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Division Cybersecurity Analyst Division Cybersecurity Analyst Division Cybersecurity Analyst Jacksonville, FL Cybersecurity Specialist and Military Veteran with a Secret Security  Clearance and 13 years of proven experience in the United States  Navy. Accomplished measurable results while leading teams of 30+  in a dynamic, fast-paced environment. Possess a comprehensive  background in Database/Systems Administration and Cybersecurity  derived from conducting domestic and global operations. Managed  risk upon multiple lines to protect assets, property, and equipment  valued at over $20M while exceeding the expectations of senior  leadership. Possess extensive knowledge in Program Management,  Project Management, and Information Assurance. Career  supported by dual Master's degrees in Cybersecurity and Business  Management. Work Experience Division Cybersecurity Analyst US Navy - Norfolk, VA March 2015 to May 2019 Orchestrated the enforcement of Identity and Access Management on information systems and networks assigned. Trained personnel on network  operating procedures for Information Assurance consistent with organizational  policies to include user access, data integrity, application/system software  protection and classified/ unclassified data safeguard. Developed and implemented information systems security procedures in compliance with  government regulations and policies in support of system certification.  Performed maintenance, troubleshooting, and documentation on computer  security measures including monitoring alerts, conducting investigations and remediation of violations to organizational policies. Performed limited risk/  vulnerability assessments of internal controls on equipment and personnel.  Assembled and analyzed information, identifying areas for improvement and prepared reports in accordance with agency guidelines addressing  Compliance Reviews and Audits. Database/Systems Administrator US Navy September 2006 to March 2015 Administered Identity & Role Based Provisioning of user accounts to include  privileged access to classified information. Performed maintenance and troubleshooting on local and remote Windows, Unix and Database platforms  providing accountability, serviceability, and maintenance information on US Government aircraft and equipment valued at more than $20M with an operational readiness rating of 98%. Developed procedures on data  governance and accountability for 3 geographically isolated units enforcing  cybersecurity policies. Determined staffing needs and managed training  programs to include selection and qualification of over 115 team members across multiple units serving as the subject matter expert. Collaborated  in designing and documenting standards and procedures for user and  access control administration while balancing security standards and accessibility requirements. Counseled in the development and implementation of information systems security procedures in accordance with government  regulations and policies. Ensured configuration management of manned/  unmanned aircraft and addressed configuration problems affecting the confidentiality, integrity, and availability of critical data resulting in zero loss on  all units. Education Master of Science - MS in Cybersecurity Excelsior College 2017 to 2018 Master of Science - MS in Administration and Management Excelsior College 2016 to 2017 Bachelor's degree in Business Administration and Management Excelsior College 2013 to 2016 Associate of Science in AS, Business Administration and Management, General Excelsior College Skills SYSTEM ADMINISTRATION, INFORMATION SECURITY, SECURITY, Customer Service, Typing, Word, Organizational Skills Links https://www.linkedin.com/in/carlos-l-129245150?jobid=1234&lipi=urn%3Ali%3Apage%3Ad_jobs_easyapply_pdfgenresume%3BO6EnYM%2FYQcy7lVHZo%2BT2kA%3D%3D&licu=urn%3Ali%3Acontrol%3Ad_jobs_easyapply_pdfgenresume-v02_profile Additional Information COMPTia Security +ce
Security_Analyst Database_Administrator Systems_Administrator
Web Design and Programming Instructor Web Design and Programming Instructor Application Developer Barhamsville, VA • Over 13 years experience in building, upgrading, maintaining, and testing Oracle database systems.  • Knowledge using SQL, PL/SQL procedures/functions, Sqlreports/Forms, and Unix OS  • Performed system, unit, acceptance, regression, load and functional/performance testing.  • Created and scheduled automated and manual testing methods.   • Over 13 years' experience as an Oracle Database Administrator and Application Developer   • Implementation manager, data manager, scheduler and staff developer of a math computer lab.  • Experience in Linux, Unix Korn and C Shells, editors and text formatting tools such as vi and ed.  • Microsoft Certified in Web Development using HTML5, CSS3, and JavaScript, and ASP.NET  • Microsoft Certified in Software Development using C#, Visual Studio, .NET, and SQLServer.  • Curriculum Planning Team Leader  • Proficient in Java Object-Oriented programming, Spring, Eclipse IDE, and Python.  • Microsoft Certified in Word and Excel  • 7.1.2 PowerSchool Administrator: object reports, data tags, SQL Reports and customizations  • Proficient in Abode Creative Suite CC: Photoshop, Illustrator, and Dreamweaver  • 7 years of public school teaching experience: Programming in Java, C#, and Visual Studio.  • 10 years of public school teaching of Secondary Mathematics  • Public Schools Division "Teacher of the Year”. Authorized to work in the US for any employer Work Experience Web Design and Programming Instructor Bridging Communities Regional Career and Technical Center - New Kent, VA August 2012 to Present • Adjunct Professor and High School Instructor teaching Coding, and Advanced Programming courses to secondary level students using Java IDE, Eclipse, C#, Visual Studio, ASP.NET, SQL Server, Python Cisco Cyber Essentials, and Networking. Online Mathematics Tutor Schooltutoring.com - Olympia, WA November 2012 to November 2013 • Provided online mathematics tutoring services to k-12 students across the nation. Systems Information Specialist/PowerSchool Administrator King William County Schools - King William, VA June 2011 to June 2012 • Prepared PowerSchool Student Information System for end of year processing using the Power scheduler.  • Setup Auto send to extract data from PowerSchool and set up attendance reports.  • Created and modified SQL scripts to extract data from the database for integration to 3rd party software applications.  • Maintained a test server to test upgrades and patches to PowerSchool. Extracted, translated and loaded student data from production database systems.  • Coordinated SOL testing along with the DDOT to ensure stability and security of the testing environment. Ensured all student test sessions were setup and ready for testing. Uploaded all SAT and SOL scores into PowerSchool student information system.  • Interfaced with the VA department of Education to clarify requirements and timeline expectations to produce financial data reports such as the Master Schedule Collection and Student Record Collection reports.  • Accessed the VDOE EIMS database to validate student information and interfaces with the SIF database. Maintained the SIF server to ensure student demographics flows to and from the appropriate external systems.  • Planned, developed, coordinated, and managed multiple data gathering and reporting projects simultaneously. Determined timelines and objectives necessary to complete projects with minimum impact on the teachers and staff.  • Met with the IT team and administrators monthly to identify objectives and analyze current requirements and timelines.  • Created and maintained html and Java scripts as necessary to customize web-based reports and data-entry forms.  • Used Microsoft office suite 2010 including excel, word, access, publisher, and project.  • Assisted teachers with Power teacher gradebook and attendance issues.  • Implemented parent portal using single-sign-on procedures. consultant Remote Web Developer Highmark Companies - Cary, NC July 2011 to January 2012 for Highmark Companies, my responsibilities where to provide customized web development and PowerSchool student information system services to various school systems worldwide. These tasks included creating customized SOL standards-based student report cards that were accessible via a secured web-based environment. Lead Math Teacher Central High School - King and Queen County, VA June 2002 to June 2011 IT Responsibilities:  Uploaded reports into the VDOE PPICS database system on student attendance, academic performance, discipline, and community involvements such as the GED program.  • Developed and maintained an Oracle 10g database for student scheduling into the afterschool and 8th period program using Oracle Developer to assist with coding and debugging of SQL and PL/SQL scripts.  • The division liaison for the implementation of the Plato and Odyssey Ware online computer assessment and tutorial programs that was used as an online academic aide in the classrooms for all SOL courses and electives. Developed scripts to automatically enroll and delete students in and out the program, maintained online progress reports, and modified the online curriculum as necessary.  • Assisted the school counselor in student scheduling in PowerSchool by assigning new schedules and deleting old data of graduates or transfers. Request logs and queues were viewed for validation errors.    Teacher Responsibilities:  • Taught Algebra 1 and Algebra II classes as the lead mathematics teacher.  • Set up and enrolled students in the Algebra Readiness Diagnostic Testing program to provide reports to Virginia Department of Education of students demonstrating low Algebra1 readiness.  • Implemented a strategic plan for remediation of students who had not met the pass rate on 9-week benchmark tests.  • Teacher mentor and Team Manager for new teachers in the school system. I provided guidance, instructional programs and classroom management strategies for these teachers.  • Program Manager and coordinator for the 21st Century Student Remediation and Summer School program. Senior Database Administrator KLine America - Richmond, VA March 2001 to November 2001 • Administered, maintained, and upgraded Oracle Database Systems running under HP/UX 10.2 and NT environments using Oracle versions 8 and 8i.  • Tuned the database as necessary to allow maximum transaction throughput using Oracle Enterprise Manager tools and other third party utilities. Performed hints and traces, created and modified triggers on the database to improve performance.  • Provided performance reports and wrote SQL scripts using PL/SQL, procedures, functions, and packages as necessary to manipulate data to/from the databases.  • Recommended new applications and services that improved productivity by 10%. Setup and maintain Oracle snapshot replication and assist in installing OPFS High Availability options to allow minimum down time for system upgrade and maintenance.  • Performed requirements analysis, scheduling, system design & progress reports.    Senior Database Administrator Viasystems Technologies, Inc - Richmond, VA May 1997 to February 2001  • Responsible for installing, maintaining, tuning and upgrading multiple Oracle databases on Sun Systems in a development and production environment along with upgrading and maintaining Oracle Applications and Smart Client used to manage the manufacturing and financial systems in a 24x7 environment.  • Responsible for the maintenance of the Human Resources database. Used Oracle's Enterprise Manager and Performance pack to accurately and quickly detect and fix performance issues with the database.  • Used SqlBacktrak utility to perform hot and cold backups and restores of production databases.  • Frequently used Oracle's Import and Export utilities to defragment, upgrade and copy databases.  • Wrote Unix shell scripts, Awk, and Perl when necessary to assist with automated backup procedures, startup and shutdown of databases as well as analyze table scripts or set up Unix cron jobs.  • Wrote PL/SQL scripts, performed database SQL Tracing and Hints to assist developers with problem scripts. Also assisted with the Intranet/Internet web-based database using Microsoft's SQL-Server and Internet Information Services browser on Windows NT 4.0. Responsibilities include creating and maintaining user security between NT 4.0 and SQL-Server. Contractor/Consultant Metro Information Services, Inc - Virginia Beach, VA March 1997 to May 1997 As a contractor for Siemens, Newport News, VA:    • Responsible for the maintenance of the Oracle 7.2.3 database.  • Wrote numerous PL*SQL scripts, stored procedures and Unix shell scripts to load and update data in the oracle database.  • Performed tuning and optimizing of the database by indexing tables appropriately, utilizing the cost- based optimizer, explain plan and hints when possible. Contractor/Consultant Computer Professional, Inc - Richmond, VA August 1996 to February 1997 As a contractor for Suntrust Bank:    • Wrote Oracle PL/SQL code and UNIX shell scripts that was used for Suntrust Profitability project.  • Coordinated with external users to ensure the proper UNIX and Oracle accounts and Permissions were created.  • Excellent communications skills, both oral and written. Contractor/Consultant Computer Professional, Inc - Richmond, VA September 1995 to July 1996 • Assigned to Philip Morris for the Genesis Distribution Requirements Planning Process (DRP).  • Assisted in the business process of validating requirements.  • Performed analysis, design, and coding using the Oracle 7.2.2 database. Utilized Oracle's SQL*Plus and PL/SQL language to interface with the SAP database.  • Responsible for writing UNIX shell scripts and manipulation of the Oracle database to receive data from remote systems. Database Administrator Science Applications International Corporation - Hampton, VA March 1994 to September 1995 • Upgraded the Contingency Theater Automated Planning System (CTAPS) Project for USAF Headquarters Electronic Systems Command (HQ ESC) from Oracle version 6.0.33 to Oracle 7.0.16.  • Member of the DBA team to implement new UNIX database load scripts for the installation, building, and populating of Oracle 7.0.16 to become part of CTAPS version 5.2.  • Motivated achiever who determined what improvements could be made and what steps to take in improving database performance and utilization, such as correcting the sizes of database tables, utilizing the cost-based optimizer, and enforcing primary and foreign key constraints, which improved database performance to 20%.  • Began the process of modifying CTAPS Manual System Backup and Recovery package, which would improve the recovery process of the CTAPS Oracle database. Also installed and configured Oracle SQL*Net version 2.0 for use with CTAPS version 5.2 using TCP/IP network protocol.  • Provided application integration expertise using UNIX and C programming. This expertise was displayed at Operation Wring out exercises and Interface Control Working Group meetings. Software Engineer Science Applications International Corporation - Hampton, VA March 1993 to March 1994 • Project leader for the integration application interfaces to the SAICs CTAPS system which utilized the Oracle database.  • Performed software and engineering functions including requirements analysis, scheduling, system design and work progress reports. The task for these integrations included providing documentation, integrating the software by writing oracle SQL and UNIX shell scripts, and coding using the C programming.  • Responsible for the unit testing.  • Installed, built, populated and maintained the SYBASE database. Database Administrator Science Applications International Corporation - Hampton, VA January 1993 to March 1993 • Responsible for the design, development, and integration of new systems into the CTAPS environment on Sun Unix Operating Systems using Oracle RDBMS 6.0.  • Efficient with ER-Diagrams    • Created data entry forms using Oracle's SQL*Forms V2.3 and 3.0 to insert, update, and delete information from the Oracle database which the JDSS application utilized.  • Met with members of the team regularly to clarify design and identify any constraints. Computer Programmer, GS-11 Navy Manpower Analysis Center - Norfolk, VA July 1990 to December 1992 • Designed, coded and upgraded programs to migrate manpower requirements from the IBM mainframe MVS/OS network environment to an Oracle relational database environment using UNIX OS.  • Used supporting package such as Oracle's SQL*Plus, Oracle Reports PL/SQL, SQL*Forms V2.3, Pro*C, Oracle Utilities, and C programming. Database Administrator, GS-7, GS-9 Navy Manpower Analysis Center - Norfolk, VA June 1987 to June 1990 • Planned and coordinated implementation in an off-line environment of new releases to the database.    • Assisted in the redesign of a RDM relational database management system. Education M. Ed. in Mathematics in Mathematics Supervision and Administration George Washington University - Newport News, VA September 2010 B.S. in Computer Science in Computer Science Cambridge University - Chesapeake, VA 2006 Norfolk State University - Norfolk, VA 1987 Skills MYSQL, Git, JAVASCRIPT, PHP, ASP, CSS, jQuery, ANDROID, HTML 5 Certifications/Licenses Microsoft Software Development Fundamentals (C#) December 2013 to Present • Core Programming   • Object Oriented Programming   • General Software Development   • Web Applications  • Desktop Applications  • Databases Database Fundamentals (Sql Server) January 2014 to Present • Understanding Core Database Concepts   • Creating Database ObjectsManipulating Data  • Understanding Data Storage  • Administering a Database Microsoft HTML Application Development Fundamentals April 2015 to Present • Manage the Application Life Cycle   • Build the User Interface [UI] by Using HTML5   • Format the UI by Using Cascading Style Sheets [CSS]   • Code by Using JavaScript Microsoft Excel November 2018 to Present • Create and Manage Worksheets and Workbooks  • Manage Data Cells and Ranges  • Create Tables  • Perform Operations with Formulas and Functions  • Create Charts and Objects using Pivot tables Additional Information Skills  • Object-Oriented Programming  • Agile Development  • HTML5  • CSS  • JavaScript  • MySQL  • JQuery  • ASP.NET  • PHP  • GIT  • Visual Studio  • Python
Systems_Administrator Database_Administrator Software_Developer
Systems Administrator II Systems Administrator II Systems Administrator II - County of Riverside University Health Services Baraboo, WI Work Experience Systems Administrator II County of Riverside University Health Services 2003 to Present Chris Veal (951) 955-1407  • Design, program, install, configure and/or maintain computer resources supporting application and database servers in a mid-range/mainframe and/or client server environment and other duties as required.  • Provide tactical and strategic technical support for all systems needs within the Agency.  • Participates in project management decisions and provides solutions that are beneficial to the Agency.  • Administer a 2008 Active Directory network with over 140 servers. Maintain and manage all file and print servers for the entire agency; Servers include Windows, VMWare 5.5.1, EMC CX4 SAN and IBM AS/400 and IBM PureFlex.  • Work with Applications staff and PC Tech staff to provide quality customer service for the entire Agency.  • Manage and coordinate OS upgrades to the AS/400.  • Configure and manage an Enterasys and Cisco network infrastructure.  • Administer Share Point 2010  • Support a 400+ bed County hospital, 20 outside Health Clinics, and over 30 servers.  • Primary technical support contact for the State of California programs, such as Women Infant Care and California Children Services  • Manage rollout projects of software and hardware upgrades.  • Assist in planning of new and relocating WIC sites.  • Work closely with User Technical Support  • Administer approval or suggestions for multiple departments ordering IT equipment.  • Conduct analysis of network and system management, capacity planning, fault tolerance, and disaster recovery  • Assist in training and provide documentation to new employees, on the IT programs and services that the agency supports  • On-call IT support rotation every other week  • Utilize Symantec Backup Exec versions 2012 to 2016 Network Specialist Support Technician County of Riverside University Health Services April 2003 to July 2003 Steve Pate (608) 355-3555  • Provides second level support for technology areas as assigned.  • Coordinates and performs the installation of network work stations, printers and related hardware.  • Supports all aspects of workstation configuration.  • Coordinates with other second level support staff to resolve outstanding user requests for assistance.  • Provides guidance to first level support in resolving issues related to assigned technology areas.  • Provides follow up and resolution confirmation for assigned technology areas.  • Provides evenings and weekends on call coverage for Sauk County computer system on a rotating basis as required.  • Assist with system maintenance, routine administration tasks and upgrades.  • Answers help desk calls for assistance, logs and manage calls. LAN Administrator III County of Riverside Health Services Agency October 1997 to 2003 David Villegas (951) 358-5009    • Support Health Clinics and Riverside County Regional Medical Center (RCRMC), 18 servers  • Manage rollout projects of software and hardware upgrades.  • Represent IT concerns in development of the new hospital.  • Technical support contact for RCRMC Pharmacy, Radiology, Medical Lab, Dictation, and Patient data peripherals.  • Support specific servers with various operating systems PDX, PYXIS, Dictaphone, and PHILLIPS X-Ray servers.  • Included in our 24x7, technical support for our hospital users and backup maintenance  • Manage a staff of 3 IT Administrators when Group Supervisor is out of office Database Administrator Environmental Systems Research Institute September 1990 to October 1997 ESRI)  Brenda Simmons (909) 793-2853    Managed and maintain an archived database. Administered account management for users, creating accounts, setting disk space requirements, access rights. Maintained, UNIX, Windows 95, NT4, and Mac OS hardware. Supported data conversions project between multiple platform systems. Assisted in GIS utilizing, ESRI software ArcInfo and ArcView in topology and cartography mapping.  • Primary Database Administrator for reading tapes of different formats and blocks, and making data available to users on the network.  • Responsible for backups on Sun workstations and servers, as well and mini and mainframe systems  • Project lead for various projects, which include converting tape data written on 9 track tape to 8mm tape, for data warehousing.  • Managed budget of time and resources for various projects  • Evaluated and coordinated office workstation moves  • Maintain performance on Electrostatic and Pen Plotters Education AA in Electronics Engineering Technology San Bernardino Valley College Skills System Admin, Linux, Vmware, System Administrator, Active Directory Additional Information • Over 20 years of experience in the field of Information Technology  • Comprehensive knowledge of large and small systems requirements  • Experienced in small to large project management  • Excellent oral and written communication skills
Systems_Administrator Database_Administrator
Office Manager Office Manager Office Manager - Construction Safety Council Bolingbrook, IL Administrative Authorized to work in the US for any employer Work Experience Office Manager Construction Safety Council - Hillside, IL June 2012 to Present Construction Safety Council   Hillside, Il  Office Manager  Hired as the Administrative Assistant to prepare correspondences, document invoices, including materials for payment of trainers. Maintain in-office calendar and training calendar, keeping track of schedules/appointments. Format monthly newsletter and membership directory create and reconfigure client databases. Received cash and checks print or send scanned receipts, maintained ledger book and computer record of bank deposits wrote and distributed employee and contractor checks. Posted billing and ran various invoices for member and non-member agencies. Maintaining the office condition and arranging necessary repairs. Organized materials for various training sessions, registered participants, prepared room and organized catering. Answering phones, greeted and assisted visitors, and handled general administrative duties, such as filing, faxing, copying and mailing. Organized mailing of monthly newsletter. Preparing orders by processing request and supply orders; pulling materials and packing boxes for orders that were placed through our website. Lifting upwards to 70+ pounds and placing packages in our delivery area. Contributing to team effort by accomplishing related results as needed and providing general administrative support to staff on a daily basis. Also, supplied company credit card to pick up supplies, beverages and pay for catered events as necessary.   Promoted to Office Manager in 2013. Administrative Assistant Adecco/Construction Safety Council - Oak Park, IL March 2001 to June 2001 Hired to work at a Construction firm. Duties include but not limited PowerPoint, Excel, Word, Access, and Q&A. Responsible for helping answer phones. Customer service skills, filing both alpha and numeric, and data entry both alpha and numeric. Computer skills to work in a Windows environment. A lot of general clerical. Support administrative needs of Executive Director, Office Manager and Administrative Manager. Assist with presentation preparation phone reception, meeting coordination, travel arrangements, etc., assist in execution of special customer and internal events. Also, assist with marketing campaigns and projectsreconcile invoices & investigate AP issues, add/maintain customer data in customer data mart. Also, assisting in empyting trash, cleaning up breakroom, moping floors and cleaning upholstered chairs with maintenance engineer. Database Administrator White Cap, Inc - Chicago, IL September 1997 to January 2001 Promoted to the Database Administrator before being hired as the Senior Accounting Assistant at White Cap, Inc. Duties include creating variable and non-variable items within SAP with accuracy to be used by vast and various customers. Building single as well as multi lever bills of materials and routings for inks compounds, cut sheets, and coatings to used by SAP users in Sales, Customer Service, Production and Litho Departments. Verify different usage's for inks, compounds, and cuts sheets with Engineering Department. Troubleshooting problems within SAP. Maintain costing information within SAP by confirming requirements and part utilization. Also maintain existing item numbers which are changed several times a year. Documentation Specialist Olsten Staffing - Chicago, IL March 1994 to August 1997 Placed at the White Cap Facilities to help implement the SAP system. Create documentation manuals to train staff and employees on the new system. Loading and downloading information onto different software. Prepare and assist in writing business procedures for user. Organize and coordinate business meetings, training courses for staff and employees. Order entry and process of orders. Also planned interoffice parties as well. White Cap was also a ISO 9001 company.    Also retrieving prints to build machines for different departments and ensure accuracy of data in the Engineering Department. Clerical Associate Toys "R" - Joliet, IL May 1989 to August 1993 60435 Semi-Tractor Trailer Operator/Warehouse Assistant Warehouse Management 1991 to 1993 Drop-off/Pick-up and sometimes load and unload trailers in the Midwest region. Warehouse Management, stocking, merchandising, pricing, re-packaging, processing returns and expedite transit companies. Cleaning area around me and helping others pick up pallets and clean their areas. Education Business George Westinghouse High School - Chicago, IL 1983 to 1987 Skills Microsoft office (10+ years), Warehouse (3 years), Truck Drive (2 years), Quickbooks, Front Office Certifications/Licenses CDL Class A April 2019 Driver's License Assessments Customer Service Skills — Highly Proficient December 2018 Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: https://share.indeedassessments.com/share_assignment/udgdivd2qirm-ts7 Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. Additional Information Special Skills: SAP (R/2), RFlow, Excel, Access, Quickbooks, Powerpoint, Q&A, Word Knowledge, Customer Service Experience, Cashier, Alpha/Numeric & Numeric Data Entry 12,000 KSP, Warehouse, Cleaning Crew and Commercial
Database_Administrator
Sr. Database Developer / Crystal Reports Administrator Sr. Database Developer / Crystal Reports Administrator Sr. Database Developer / Crystal Reports Administrator Dumfries, VA Highly adaptable and experienced ETL / Database / Crystal Reports developer with a proven track record of high client satisfaction.    Core qualifications    • Strong Programming skills (Oracle PL/SQL and SQL, Crystal Reports, Unix shell scripting)  • Data storage structures, data mining, and data cleansing  • Data Warehousing ETL experience using Informatica  • Physical and logical data modeling  • Optimization and performance Tuning  • QA Testing    Technical (IT) Skills:    Reporting Tools: SAP Crystal Reports, Oracle Reports  ETL Tools: Informatica Power Center 9.1/8.6  Database: Oracle 12c/11g/10g, MS Access  Data Modeling tools: ERwin  Languages: SQL, PL/SQL, UNIX  Tools: TOAD, SQL Developer, PLSQL Developer, Microsoft Outlook Work Experience Sr. Database Developer / Crystal Reports Administrator Lockheed Martin Energy - Fredericksburg, VA December 2014 to December 2017 • I was solely responsible for developing, maintaining and automating all the new and existing REC Crystal Reports (250+ reports) used by field personnel, customer service reps, business analysts and higher management.  • I interacted with Business analysts and interpreted user requirements for electric utility systems Reports (Connecting/Disconnecting services, Electrical rates, Account services etc.) to technical specifications, then developed and tested the code using Oracle Stored procedures as the backend and Crystal Reports to display the data and reports.  • I provided new software development and/ongoing support of existing Crystal Reports BI4 Software on an Oracle Database platform using PL/SQL for Packages, Procedures and Functions.  • I was tasked with ad-hoc requests from management to provide data from the Oracle database using SQL and the TOAD tool.  • I wore a second hat as the Crystal Reports administrator whose duties included configuring Servers, creating and eliminating Users, User groups and User access levels.  • I Resolved issues assigned to me through trouble tickets opened up by users on a ticket tracking system called HEAT.  • Troubleshooting report and report scheduling issues Contract takeover Arrowpoint Corporation - Alexandria, VA October 2011 to December 2014 Contract end General Dynamics - Alexandria, VA September 2008 to September 2011 Client: DEPARTMENT OF THE ARMY (HQ Army Civilian Personnel System)    • I interacted with the business unit to review mapping transformations of data obtained daily, weekly and periodically from different Army Applications to update data warehouses for business analysis.  • I developed PL/SQL packages to load Data Warehouse and Data Mart tables from data obtained from multiple sources (DCPDS - Human Resource system), HQACPERS (Historical data), ARRS (Army training system), DEERS (CAC cards), ACT (Army Career Tracker) etc., among others, using Informatica Powercenter for the ETL processes.  • Translated business requirements into logical and physical data models using ERwin.  • Maintained a self-service query environment for production Data Warehouse.  • Created mapping documents to outline data flow from sources to targets.  • My responsibilities included providing current and historical Army civilian personnel strength counts per management information requirements from civilian personnel managers and specialists within the office of the Assistant G-1 Department of the Army.  • I was Involved in developing automated monthly 3 day process (SF113 package) of 120 interdependent PL/SQL procedures, Files and Crystal Report scripts which produced formatted files, Excel reports and Crystal Reports to meet the requirements for the Pentagon, Communications Division Office of the AG1CP COMM, and the CPOL internal website). Tools for this process included PL/SQL development, UNIX shell scripting and Crystal Reports. Software Developer/Data Analyst Verizon Telecommunications Services - Arlington, VA October 2006 to April 2008 • Part of a team to develop and maintain the Expresstrak Billing System which was used to provide billing solutions (products and services) determining the necessary DB2 table entries to enable the application to accurately bill customers for services used  • Responsibilities included creating detail design documents and translating business unit requests into requirements  • Created test cases and test data for unit, string and regression testing.  • Supported System, Integration, Pre-production and maintenance testing efforts.  • As a subject matter expert I was deployed to a customer rep center to train the reps, help navigate the system, document application issues and escalate billing system issues to the production support team Education B.S. in Computer Information System Thomas More College - Crestview Hills, KY Skills Windows xp Additional Information Operating Systems: Windows XP/2003/2000/ XP /NT
Database_Administrator Software_Developer
Database Administrator Database Administrator Database Administrator Pataskala, OH Work Experience Database Administrator Mimaki USA - Suwanee, GA January 2012 to May 2019 * Database administration activities including; installation, configuration, capacity planning and space management.  * Monitoring database size and disk space in Production, Staging & Development environments.  * Backing up and restoring databases as a Disaster Recovery Maintenance and Contingency plans.  * Configuring Mirroring, Replication and Log Shipping.  * Creating logins and granting access to user by assigning server and database roles.  * Optimizing queries by creating clustered, non-clustered indexes and indexed views.  * Conducting Performance Tuning using SQL Profiler and Windows Performance Monitor.  * Scheduling Maintenance plans (Rebuild and Reorganize indexes, backup and clean-ups).  * Installing SQL Server on the server and client machines, providing connections to databases.  * Migration of data across different databases and different servers.  * Created and fine-tuned Stored Procedures using Execution Plan for better performance.  * Using Replication Monitor to check the performance of replication  * Performing database upgrades.  * Setting up profiler trace to capture activities on the server.  * Configuring Always On availability groups.  * Administering SQL server in Clustered and standalone environments.  * Analysing Event viewer to check errors related to replication, Mirroring and log shipping.  * Writing queries to release free space in database log files.  * Importing flat files into SQL database using SSIS  * Developing reports using SQL Server reporting services (SSRS)  * Handling ETL processes using SQL server integration service (SSIS)  * Migrated SSIS packages from SQL Server 2008 R2 to SSIS 2012  * Working with developers, support and QA team to maintain all database environment Data Analyst Willvan Financial - Norcross, GA February 2009 to December 2011 * Interpret data, analyze results using statistical techniques and provide ongoing reports  * Filter and clean data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems  * Identify, analyze, and interpret trends or patterns in complex data sets  * Maintain claims database using MS SQL Server relational database.  * Working with large databases consisting of multiple terabytes of data  * Responded to user requests when faulty equipment was affecting production. Identified production impact, downtime and workarounds in the event maintenance needed to be performed. Communicated all details to stakeholders and required approval and sign offs by affected parties.  * Automate routines to improve efficiency and reduce errors  * Acquiring data from primary or secondary data sources and maintaining databases  * Analyzed results from reports provided by testers to determine if specific products were ready to go live.  * Created and Managed process needed to communicate approval for work orders. Identified documentation needed for approval of certain requests. When specific documents were not included, followed up with users accordingly. Developed process to notify users who are responsible for specific steps in approval process. Took steps in the event of rejection of a specific task to minimize bottle necks to approval process.  * Updated processes accordingly as business rules changed and communicated those updates with stakeholders accordingly. Identified and communicated steps to take in the event specific exceptions would occur.  * Developed notification process for users when approval deadlines and important milestones were approaching. Education Dove Institute of Technology 2012 to 2013 Columbus School of Practical Nursing 2001 to 2002 Skills Database, Sql server, Replication, Sql, Clustering, DBA, Sql Dba, Sql Database Certifications/Licenses Microsoft Certified DBA Present SQL DBA
Database_Administrator
Account Manager Account Manager Pittsburgh, PA I'm dedicated, hard-working, and love to learn new things. I'm a motivated and resourceful problem solver seeking a position in Customer Service and/or Information Technology. Authorized to work in the US for any employer Work Experience Account Manager EAGLE RENTAL PURCHASE - Penn Hills, PA February 2019 to Present Working with customers to ensure on time rental payments, explaining rental agreements, delivering and picking up furniture, appliances and electronics. Database & LMS Administrator Local Government Academy - Pittsburgh, PA August 2015 to January 2019 I administered and maintained LGA's Information Technology and Audio/Visual systems, customer service, payment processing, learning management, and database. I also served as LGA's videographer and studio technician for recording and live-streaming educational content for southwestern PA local governments. This role has given me experience in public speaking, event planning and management, adult education, and non-profit administration. Valet Manager K-7 Parking Co - Pittsburgh, PA July 2010 to August 2015 In this role, I maintained order, safety, and customer satisfaction in a fast-paced environment. I was in constant communication with customers, crew members, clients, and upper management. While attending college, I designed and implemented a database to keep track of parking trends at K-7's numerous locations. It has become a valuable tool for client feedback. During my time at K-7 I gained experience in leadership, management, and team building. Licensed Insurance Agent DialAmerica Marketing - Pittsburgh, PA April 2006 to June 2010 I was hired as an entry-level telemarketer, but was quickly promoted after earning my Pennsylvania Insurance License. As a Licensed Insurance Agent, I assisted a broad range of customers in selecting insurance plans to meet their needs and budget. I was always up-to-date on plan options, government regulations, ethics and legal standards. In this position I learned impeccable customer services skills and developed a passion for helping people get what they want. Distribution Manager EZ Records - Pittsburgh, PA June 2002 to March 2006 I was hired as Sales Clerk and was promoted after 1 year. As the Distribution Manager, I maintained a small warehouse of CD's, DVD's, and books. Each day, I would visit all of our 7 stores and kiosks to replenish inventory, collect money and gather Sales Clerk feedback. In my time at EZ Records, I learned impeccable organizational skills and precise time management. Video Producer/ Documentarian (3V053) PA Air National Guard 171ARW - Pittsburgh, PA November 2000 to November 2004 Joining the US Air Force was a life-changing experience. I was instilled with the core values of: "Integrity First, Service Before Self, and Excellence in All We Do." I try to uphold these values in all of my endeavors. During my time with the USAF, I developed strict discipline and became a "practical perfectionist" (a strong willed, self-assured, well-informed strategizer).    As a videographer, I recorded, edited and produced training materials for the US military. I also recorded events and ceremonies, then produced entertaining videos from the raw footage. Education Associate in Information Technology Support (3.8 gpa) Community College of Allegheny County - Pittsburgh, PA 2011 to 2015 Skills Learning Management (3 years), Dynamics 365 (3 years), Office 365 Administration (3 years), WordPress Development & Maintenance (3 years), Customer Service (10+ years), Customer Relationship Management (10+ years), Webinar Hosting (3 years), Nonprofit Management (3 years), Event Management (3 years), Video Production (10+ years) Military Service Branch: PA Air National Guard Service Country: United States Rank: E4 June 2000 to July 2004 Video production and documentation journeyman, USAF 3V053 Commendations: Honor Graduate, Defense Information School, Ft. Meade MD
Database_Administrator
Office Coordinator/Scheduler Office Coordinator/Scheduler Office Coordinator/Schedulerr - Advanced Cardiac Care Clinic Canton, NC My goal is to always be compassionate with clients and fair with coworkers. I feel I am a good listener and excellent multi-tasker. I am proficient with Adminstrative Support duties. Authorized to work in the US for any employer Work Experience Office Coordinator/Scheduler Advanced Cardiac Care Clinic - Asheville, NC April 2014 to Present 28801  Responsible for schefuling and patient registration, maintain patient files, all office operations, payroll recording; patient/family liaison, assist MD's and RN's as needed Database Administrator Mission Hospital - Foundation - Asheville, NC February 2000 to April 2014 28801  * Develop new database of over 30,000 clients; Gift Processing & Matrix Reporting; Receipts / Annual Statements; Foundation/IT department liaison Broker's Assistant JC Bradford & Associates - Asheville, NC March 1998 to February 2000 client and broker liaison, maintain client files, accept NASDAQ & DOW trade orders Office Manager / Attorney Assistant Lindsay & Hensley Attorneys at Law - Asheville, NC July 1996 to March 1998 28801 (closed)  staffing supervisor, payroll; assist attorney with client interviews BC and Federal court filings; client/attorney liaison Senior Teller/Mortgage Loan Processor BB&T - Asheville, NC December 1989 to July 1996 train and supervise junior tellers, mortgage loan processor Education Tuscola High School 1981 Skills electronic patient charting (10+ years), Office Equipment (10+ years), Multi-Line Phone System (10+ years), Quickbooks (5 years), Communications (10+ years), Filing (10+ years), Customer Service (10+ years)
Database_Administrator
Database administrator/Sales tax specialist Database administrator/Sales tax specialist Database administrator/Sales tax specialist - Booksmarts Pro Rocklin, CA Highly motivated individual with great disposition to serving others. Excellent customer service and problem solving skills. Reliable team player with amazing interpersonal and communication skills. Bilingual. Work Experience Database administrator/Sales tax specialist Booksmarts Pro June 2019 to Present * Sales tax filing  * Data entry management  * Reconcile accounts  *QuickBooks management Executive Assistant/Office Manager Kurt Wharton MD March 2012 to July 2018 * Human capital management  * Client account management  * Data entry management  * Customer relations  * Supervise office staff and report to practice manager  * In charge of all office billing  * Learn and train staff with new office computer software  * Accounts payable  * Accounts receivable  * In charge of keeping files and mail organized  * Take and screen calls for physician  * Schedule appointments and meeting for physician and office staff  * Translate for Spanish speaking patients  * Administrative and clinical tasks  * Perform medical assistant duties when needed Nanny/Aupair August 2008 to February 2012 * General childcare for families with infants and toddlers  * Plan activities for children  * Teach Spanish to children  * Provide transportation  * Managing meals and general hygiene of children  * CPR certified Street team ambassador New Face agency July 2003 to July 2008 July 2003 - July 2008  * Customer centric sales presentations  * Marketing/Advertising  * Customer relations  * Account development  * Hosted government events  * Street team ambassador Hospital Internship New Face agency November 2004 to November 2004 * Clinic and office paperwork  * Greeting and helping patients Education BA in Business Administration and Human Resources Southern New Hampshire University 2015 to May 2020 College of Alameda September 2010 to 2014 Organizational Psychology Universidad Nacional de Tucuman February 2005 to July 2008 Skills Microsoft office, Punctual Additional Information Skills  Microsoft Office, outgoing, punctual, organized, ability to multi task, resourceful, professional.
Database_Administrator
ABAP Developer ABAP Developer ABAP Developer - EU Blacklist Scanner for Companies and Individuals. Whole Riverdale, NE • ABAP Developer with project experiences: EU Blacklist Scanner for Companies and  Individuals, Performance Optimization of Slow Software, Dynamic migration program.  • Siebel Developer with project experiences: Siebel Call Center development, Database  integration program that interfaces Siebel Call Center and Siebel Marketing.  • Application Developer with various projects: SAP Sales Distribution, Customer  Relationship Management, Blacklist and Watch-list, Billing, Front-liner, and Oracle  Human Resource Development applications. Work Experience ABAP Developer EU Blacklist Scanner for Companies and Individuals. Whole 2019 to Present project life cycle delivery from analyzing the specification, designing the solution, implementing the project, delivery to the customer, supporting the solution and communicating  with the customer about project details and presenting the  solution to the end user.  • Performance Optimization of Software. Analyzing slow  programs running on SAP system and optimizing the speed and saving the hardware resources.  • Dynamic migration program. Creating a dynamic program  that uploads data from CSV files into SAP database tables.  Based on the name and structure of CSV file, the program  imports data into the tables in a stable and optimized way. Volunteer in Assisting Take 2009 to Present teacher in kindergarten.  • Run a micro-enterprise trading Indonesian goods: import from The Netherlands and sell in France and Switzerland.  • Attending French classes at APP Greta. Siebel Developer Nuon - Amsterdam, NL 2006 to 2008 The Netherlands  • Siebel Call Center application development. As part of a big  team analysing the specification, creating the technical  design, implementing, testing and writing the test scripts.  • Database integration program. Creating an interface program  that synchronizes customer data between Siebel Call Center and Siebel Marketing applications. Analyst Programmer Indosat - Jakarta, ID 1998 to 2005 Indonesia    • SAP Sales Distribution. Socializing SIM Cards order and distribution processes from head to branch offices all over  Indonesia.  • CRM application. Monitoring, analysing, and enhancing SIM  Cards provisioning and Trouble Ticketing processes.  • Front-liner application. Designing and developing an application to simplify many applications used by call center  into a single display and entry point.  • Blacklist and Watch-List application. Designing and developing an application to scan the prospect profile.  • Billing application. Designing and developing a Frame Relay  billing application.  • Oracle Human Resource Management System (HRMS).  Customizing HRMS based on Y2K compliance. Assistant Database Administrator PTT Post - The Hague, NL 2001 to 2002 The  Netherlands  • Assisting Database Administrator on developing and enhancing scripts for database interfaces. IT Support The Jakarta Post - Jakarta, ID 1996 to 1997 - Jakarta, Indonesia  • Electronic Data Processing (EDP) support for sources of news  from all regions in Indonesia and abroad.  • Network Administrator. Education Bachelor Degree University of Indonesia 2000 to 2004 Diploma of Informatics in Informatics Polytechnic Negeri Bandung 1992 to 1995
Database_Administrator
Oracle Database Administrator Oracle Database Administrator Oracle Database Administrator - BOWIE STATE UNIVERSITY Upper Marlboro, MD A fulfilled Oracle database Administrator with a track record of implementing database services geared at optimizing RDBMS functionality and productivity in heterogeneous environments. Hold over 5 years in improving and optimizing the performances of Oracle 10g, 11g and 12c databases. Have demonstrated a high skill in accomplishing various oracle environment expectations; database installations and upgrades, troubleshooting, advance backup and recovery operations, performance tuning, enforcing database security procedures, and performing other related database services which are not limited to:    • Skilled in installing oracle software (10g, 11g and 12c) and creating, configuring, and managing oracle databases.  • Solid experience in upgrading and migrating the oracle RDBMs from one release to another.  • Experienced in database administration on Oracle databases (10g, 11g, and 12c) as well as Oracle Virtual Machine(OVM).  • Extensive and advanced knowledge on RMAN backup and recovery operations.  • Also experienced in EXPDP and IMPDP and the old export/import utilities.  • Establish and maintain sound backup and recovery policies and procedures.  • Experienced in database and application proactive and level tuning.  • High Abilities in troubleshooting and resolving the oracle environment issues and providing timely interventions: slow running queries.  • Sound knowledge of patches and implementation using the Opatch utility.  • Experience with the implementing of database backup/recovery architectures and procedures.  • Extensive knowledge of automatic storage management environment (ASM) on single instances.  • Skilled in building DR (disaster recovery): - standby databases (physical and logical) on Unix, Linux, and Windows platforms.  • Strong knowledge and experience in managing Dataguard and RAC instances  • Motivated self-driven technical troubleshooter - independently digs into technical issues.  • Strong analytical and problem-solving skills.  • A Strong team player with perfect collaborative skills.  • Possess a Strong active communication and documentation skills.  • Always ready to learn and embark on challenging tasks.  • Strong knowledge and experience in managing Dataguard instances. Authorized to work in the US for any employer Work Experience Oracle Database Administrator BOWIE STATE UNIVERSITY - Bowie, MD August 2014 to Present • Create and configure Oracle Databases using both the DBCA and manually using database creation scripts.   • Create primary database storage structures (tablespaces) and objects (tables, views, indexes etc.).  • Perform database migrations, conversions and upgrades.  • Design, build, test, and deploy new/changed databases.  • Resolve database issues (incident and problem management).  • Actively perform different forms of advanced RMAN recovery activities; point in time, recovery on a different host, and other flashback Import activities.  • Work on DATAGUARD operations; Open and recover or rebuild DR databases.  • Perform performance tuning tasks using all known performance tuning tools (tracing, tkprof, tuning advisors, etc).  • Perform schema refreshes and other forms of data movement (EXPDP, IMPDP).  • Create objects as needed, conforming to best practices recommended by oracle.  • Schedule and perform various forms of RMAN backup on CRON or via the OEM Grid control.  • Assist in investigating and testing RMAN backup enhancement software and hardware; DATA DOMAIN for RMAN.  • Managed RAC configurations.  • Automate DATAGUARD log archive apply monitoring via the OEM Grid control.  • Install binaries: 11G and 12C and create database instances for testing, development or other operations as out of place restore.  • Collaborated with developers, application experts, and other on or offside team or cross-team members to investigate and solve performance problems.  • Apply various patches (interim patches, patch sets, CPU, and PSU).  • Worked on ASM Instances: managing disk groups, and investigating performance issues.  • Managed RAC configurations.  • Monitor and proactively tuned Oracle databases via the OEM grid control (10g) and RAC platforms (11g) or using the Advisors (SQL Access Advisor, SQL Tuning advisor, and SQL Repair Advisor) or using scripts. Education Bachelors of Computer Technology in Database Management & Dev Bowie State University - Bowie, MD Skills Databases (5 years), Linux (5 years), SQL Loader (5 years), OEM (5 years), Oracle (5 years), Data Analysis (5 years), Dataguard (5 years), Oracle (5 years), Oracle 11G (5 years), Oracle 12C (2 years), Database Security (5 years), Disaster Recovery (4 years), SQL (5 years), Data Migration (4 years), Data Pump (4 years), EXPDP (4 years), IMPDP (4 years), Troubleshooting (5 years), Oracle Patches (4 years), Patching (4 years), Database Management (4 years), Database Administration (5 years), Oracle Database Upgrade (4 years), Upgrade (4 years), Unix (3 years), SQL PLUS (5 years), ASM (3 years), Windows (8 years), Oracle Rac (4 years), RAC (4 years), Grid (5 years), OEM (5 years), Oracle Enterprise Manager (5 years), Enterprise Manager (5 years), OCA (4 years), Oracle Certified Associate (4 years), Schema Refresh (4 years), Database Architecture (2 years), DBCA (5 years), Database Creation (5 years), SQL*PLUS (5 years), OLTP (4 years), SQL Developer (4 years), TOAD (3 years), Oracle Virtual Machine (5 years), Performance Tuning (5 years), Performance Improvement (5 years), Data Guard (5 years), RMAN (5 years), Recovery Manager (5 years), RDBMS (5 years), Opatch (4 years) Links https://www.youracclaim.com/badges/a0c9b859-ba69-4388-bc71-ea6bf0bc9690/public_url Certifications/Licenses Oracle Certified Associate Present Additional Information TECHNICAL SKILLS:  Operating Systems: LINUX, UNIX, Windows, and Linux, Unix on OVM  Databases: OLTP, DSS, and WAREHOUSE databases  Tools: Oracle Enterprise Manager (OEM)/Grid Control, Oracle RMAN), SQL Loader, SQL*Plus  3rd Party Tools: SQL Developer, Toad
Database_Administrator
Senior System Analyst Senior System Analyst Rockville, MD Work Experience Senior System Analyst National Cancer Institute 1997 to Present Project Overview: The CTSU is designed to facilitate access to NCI-funded oncology clinical trials for qualified clinical sites and to support trial management and implementation. It provides centralized access to a wide range of information and operational and informatics support services for trials conducted within NCI-funded networks. CTSU services include a centralized patient enrollment and randomization portal; maintenance of a national roster of investigators and institutions; protocol posting and coordination services; development and dissemination of promotional and education materials; support for a web portal; clinical data management; and development and ongoing support of a complex informatics infrastructure. Under task orders, Westat provides support for Core Support Services and the CTSU Enterprise of Systems, the ETCTN process evaluation, Medidata Rave hosting and maintenance, and the central coordination of NCTN auditing activities. As prime contractor, Westat is supported by subcontractors and collaborates with numerous research organizations.  Responsibilities: Responsible for Oracle schema design for a system with high performance requirements. He developed, implemented, and maintained conceptual and physical data models of source and target systems, using    Oracle Designer 10g. Generated entity-relationship diagrams and process flow diagrams with Oracle Designer. He generated table definition by database design transformer, created module components and generated forms from Oracle Designer, and designed complex structure package, procedure, and function. In addition, Wrote programs that called appropriate editing programs to load data into the application. He created constraint management scripts for mass data loading, which included drop indexes and disable constraints during the data load. In addition to Oracle Designer, he used Oracle Database 10g, SQL*Plus and PL/SQL, Oracle Procedure Builder, and Toad.    In earlier work on this project, Involved in developing a web-based clinical data management system. He developed Oracle forms and reports for entering clinical trials data, prepared a batch data loading program to reformat clinical data and load it into the Thesaurus Management System, and created database stored procedures, functions, package, and triggers for the client/server application. Created a process/function dataflow diagram, created a logical/physical data model that included data definition, prepared entity/attribute relationship diagrams, and generated data model reports using Oracle Designer 2000 and Oracle 8.i.    CPSC Publication Storage and Distribution Services  Client: Consumer Product Safety Commission (CPSC)  Project Overview: Westat stores and distributes more than 6 million factsheets, booklets, brochures, and publications for CPSC. Westat is also responsible for maintaining and enhancing a web-based Inquiry Tracking and Inventory Management System for entry of publication orders by CPSC call center, field, and headquarters staff.  Responsibilities: Made best use of cascading style sheets for an inventory report.    Medical Expenditure Panel Survey (MEPS) - Household Component  Client: Agency for Healthcare Research and Quality (AHRQ) and National Center for Health Statistics (NCHS)  Project Overview: The MEPS develops a series of comprehensive data files on health care use and expenditures for the noninstitutionalized U.S. civilian population. The survey uses overlapping household panels, with a new panel sampled each year from households participating in the prior year's National Health Interview Survey. MEPS households complete five rounds of CAPI interviews over 30 months, providing information for 2 calendar years. The Household Component (HC) is supplemented by a Medical Provider Component (MPC), in which additional information is collected from providers and pharmacies that provide services to household respondents. (Westat has conducted the HC data collection since the study's inception in 1996 and conducted the MPC data collection for the first 13 years of the study.)  Responsibilities: Migrated the showcol and showfreq utilities from Oracle Forms 5.0 to Oracle Forms 10g web versions. Showcol and showfreq are interactive utilities for querying the value of columns in an Oracle database and for producing frequency distributions from data in an Oracle database, respectively. This work involved migrating WebUtil to interact with the client, integrating WebUtil into showcol and showfreq forms, and writing text files on the client. Contractor Intervise Consultants, Inc - Rockville, MD 1996 to 1997 for Booz Allen    On the Administrative Systems Automation Project (ASAP) for FDA, Involved in developing a core directory module that provided a central directory of personnel and organizational data for use by other ASAP modules. He used Oracle 7.x and Oracle development tools (including Forms 4.5 and Reports 2.5). Ceated database stored procedures and triggers. Ceated COBOL programs to retrieve and load specified data from the current pay period into Oracle database tables using SQL Loader, then update leave tracking and reconciliation tables using PL/SQL scripts running under VAX/VMS Alpha server. senior systems analyst and Oracle database administrator U.S. Department of Justice/DynCorp - Washington, DC 1995 to 1996 Washington, DC (1995 to 1996)  (U.S. Citizen and pass a U.S. Security Clearance Background investigation)    Worked as a senior systems analyst and Oracle database administrator in the Management Division. As the database administrator for daily and weekly backups of a system running in a Sun Solaris (5.1)/UNIX/Oracle Server environment. Upgraded the system with new releases and was responsible for performance tuning. Ceated databases and allocated tablespaces for new applications. Created internal and external Oracle application users, created roles, and granted access privileges. In addition, Created tables, views, indexes, synonyms, and database procedures and functions. Designed a menu-driven application using SQL*Forms (3.0) and PL/SQL (1.1). He also developed a GUI application, using Oracle Developer 2000 (Forms 4.5) for a client/server application, and created reports using Pro*C, Pro*COBOL, and ReportWriter (1.0/2.0). Education M.S. Saint Joseph University
Database_Administrator Systems_Administrator
Administrative Assistant Administrative Assistant Tutor Portland, OR Authorized to work in the US for any employer Work Experience Administrative Assistant Victor Chen's Music Studio Taiwan - Taipei January 2016 to December 2016 • Update/maintain students' and teachers' records.  • Performed basic accounting duties like preparing deposits, processing payments and creating financial reports.   • Gathered statistical data of customers and create reports for analysis  • Answer phone call regarding class schedule and tuition issues. Cost & Progress Manager Nokia Inc August 2004 to October 2015 Taiwan)  • Performed project cost control from regular PO issued and progress reports.  • Based on the ball park picture of project cost and resource utilization rate, present strategic and operative planning to project director and account controller per monthly project meeting.  • Minimize the gap or difference between actual and forecast data in all KPI.  • Proactively generated and analyzed the figure in project status and progress report and execute the corrective actions. ERP Team Leader Trend Inc August 2002 to August 2004 As a core team member of ERP (Microsoft Navision) deployment, in charge of business analysis, to-be flow, system modification and report development etc.  • Sustained legacy system such as Platinum 4.1, Epicor 6.0, Hyperion Enterprise 5.0  • Designed the reports by linking the data in SQL server to Excel worksheet for sales and finance analysis.  • Developed a web ordering system based on the skill of IIS, ASP and JavaScript. Project Database Administrator Nokia Inc March 1999 to April 2001 • Monitored cost and expensed complying with project cost baseline.  • Maintained and update project progress and planning data for review with project managers.  • Responsible for the data migration from Access DB to Oracle server and customized CellTracker UI.  • Performed NT administrative tasks such as creating accounts and grant access level. Using ARC server backup solution on a daily basis.  • On-site support for application including: configuration and installation of all major software and hardware. Developed end user training courses. Programmer Analyst 3Com Corp - Chicago, IL February 1996 to March 1999 • Member of ISO database and intranet implementation team.  • Analyzed and designed the system in VB 4.0 embedded with Documentum API.  • Be awarded in quarterly employee list. Education MS in Computer Science in Computer Science Illinois Institute of Technology January 1994 to December 1995 BS in Physics Tung Hai University - Taipei October 1988 to June 1992 Skills ERP (2 years), NAVISION (2 years), SAP, R/3, EXCEL (2 years), Data Entry, Administrative Support, Quickbooks, Administrative Assistant Certifications/Licenses Driver's License Additional Information Customer Service skills: Whenever worked in Nokia Taiwan to deliver IT support for internal/external customers, always stayed patience and interacted in a professional and empathy manner for their needs and resolved the problems.    Multi-Task and Organizational skills: Prioritized my takes in order management process. Always be detail-oriented for some particular task like auditing the payment terms and job scopes in vendor contract.    Data Analysis skill:  In Nokia telecomm implementation team, I analyze the information and come out actionable solutions based on the measurement strategy (effectiveness, efficiency KPI or milestone status)    Effective Communication: In key user training or UAT, I was aware of listening, deliver and share clear information with people to understand.    Skills  OS: Windows 9X, Windows NT/2000  OLAP: Business Objects (SAP), Excel Pivot Table  ERP: Navision, SAP R/3 (SD, MM, F&C module)  Advanced Study: Basic Accounting Class in Culture University, Taiwan
Database_Administrator
Scrum Master Scrum Master Scrum Master - Nationwide Insurance Gahanna, OH Work Experience Scrum Master Nationwide Insurance - Columbus, OH 2015 to Present • Created a business value model and priority calculator for large scale scrum model  • Supported 3 different teams as scrum master  • Assisted the communications group and was a member of the I&O Leadership associate advisory group  • Created requirements and acceptance criteria for new projects to the agile development team  • Configured xml files for code moves between environments in dev ops infrastructure  • Consulted on agile workflow processes and team documentation  • Maintained scripts on software release nights to fix issues with older scripts that weren't updated Systems Administrator TecPort Solutions - Whitehall, OH 2011 to 2015 • Maintained servers through system administration tasks including disk management, space and memory allocation, operating system upgrades, and patch management  • Analyzed the performance and availability of designated systems, proactively and reactively addressed problems, maintained a log of activities, met service level level agreements and provided end-user administration services  • Upgraded operating system and installed configuration changes  • Installed and configured new hardware and software  • Answered technical queries from users, customers and management  • Secured system to protect against intrusion including audits of system and the software  • Documented and evaluated the configuration of the system  • Consulted directly with customers and application teams in the planning for new tech refresh paths  • Scripted patch and user management across servers based upon project using bash Database Analyst Discover Financial Services - New Albany, OH 2009 to 2011 • Processed DB2 and Oracle refresh processes for databases from production to development environments  • Received alerts on errors within databases which required investigation, solutions, and communication to the rest of team on each fix  • Monitored health of databases over multiple platforms and coordinated maintenance issues with other departments  • Assisted offshore team with performance of nightly batch jobs. Reviewed SQL to confirm correct syntax and use of indexes for speedy run of jobs HR Systems Administrator and Budget Coordinator Bob Jones University - Greenville, SC 2005 to 2009 • Administered time-keeping and payroll applications (Workbrain (Infor) and UltiPro)  • Coordinated all system updates on AIX and DB2 servers  • Created VBA applications and Access databases in conjunction with the Workbrain system  • Assisted in the creation of a $7 million budget and the management of the monthly expenses within the annual budget  • Counseled management on possible projects to determine cost analysis benefits Education BS in Global Technology Management and Mathematics Bob Jones University 2001 to 2005 Skills Software development, Db2, Mysql, Oracle, Sql, Linux, Solaris, Unix, Ux, Hp-ux, Associate, Budget, Microsoft windows, Agile Scrum, Scrum, Scrum Master, CSM Additional Information • Experienced scrum master with skills in requirements, acceptance criteria, feature creation, and business value calculation  • Experienced application and systems administrator with extensive planning, technical, problem management, and customer skills  • Presented the software my team created to the enterprise in different capacities to allow for feedback and broader use within the company  • Thorough knowledge of security postures of resources and the implementation of deploying tested fixes to open security vulnerabilities  • Excels in building good working relationships with business users, and communication with technical and managerial staff.    Skills  Technical  • Operating Systems- Linux Redhat, Ubuntu, Solaris 9, 10, HP-UX, Microsoft Windows  • Databases- Oracle, DB2, MS SQL, mysql  Leadership  • Member of Associate Advisory Group for Infrastructure CIO  • Led Community of Practice for Software Development including creating testing strategy for the organization  • Led project team of 4-5 individuals coordinating system administrator duties with all management chains  • Coordinated creation of budget amongst IT branch directors  • Mentored all new Unix employees for Unix skills and corporate culture knowledge
Systems_Administrator Software_Developer
Digital Order Control Analyst Digital Order Control Analyst Analyst Dallas, TX Work Experience Digital Order Control Analyst Thryv - Grapevine, TX December 2017 to Present • Utilized internal team resources to migrate over 6,000 accounts from an external Salesforce to the internal Salesforce.  • Led a team of four individuals to convert records from paper to Thryv's digital systems from an acquired company.  • Instructed an internal training team on the process to migrate over 6,000 Salesforce migrations and over 2,500 paper to digital sales.  • Worked with IT partners to clear out over 7,500 sales that had issues attempting to flow to each of the three systems Thryv uses for product fulfillment, billing and project management. Online Marketing Manager Thryv - Grapevine, TX April 2016 to December 2017 • Instructed small to medium sized business owners on operations of their marketing campaigns that drove overall brand awareness, customer traffic and profitability.  • Collaborated with the web design team to assist in web design, development and content in over 250 websites.  • Worked with internal teams to fulfill Search Engine Optimization and relayed critical information and changes to the client. Digital Marketing Manager Third String Productions - Dallas, TX April 2011 to April 2016 • Analyzed online site performance, including converting data into actionable insights and recommendations for continuous improvement amount current marketing strategies  • Audit site for Search Engine Optimization, paid search and other digital marketing practices  • Client facing communications of presentations, recommendations and proposals  • Accumulated over 150k followers and views over social media networks (i.e. Youtube, Facebook, Twitter) utilizing social media pay per click campaigns Database Administrator Texas Army National Guard - Dallas, TX March 2005 to March 2011 • Tracked and provided technical oversight of the staff work for over 4,500 fragmentary orders, which I implemented in a Microsoft Access database which provided a quick and effective tool for managing large volumes of information with easy-to-use search features.  • Managed a highly complex network and successfully maintained and operated over $2M worth of IT equipment.  • Provided customer and network administration services as well as constructing, editing and testing computer programs.  • Used SQL Servers to screen over 30,000 local nationals while overseas in Operation Iraqi Freedom. Education Bachelor of Science in Business Administration in Entrepreneurship The University of Texas at Dallas - Richardson, TX December 2015 Associate in Business Collin College - Plano, TX January 2011 to December 2013 Links http://www.linkedin.com/in/rwh120030
Database_Administrator
Adjunct Professor Adjunct Professor IT Specialist Supervisor - USP&FO Opelika, AL Authorized to work in the US for any employer Work Experience Adjunct Professor Lakewood College - Cleveland Heights, OH May 2018 to Present Teach courses in a wide variety of subjects, mostly dealing with Information Technology, mobile platforms, and project management. Work with students who are studying for a degree or a certificate or certification or are taking classes to improve their knowledge or career skills. Work to establish and maintain a civil, productive, inclusive, and stimulating learning environment. IT Specialist Supervisor USP&FO - Montgomery, AL December 2012 to Present Over 5 year's successful experience in management and supervision of IT dept.    • In recent years, being the senior IT employee, most of my time is in research and the performance of leading/mentoring other IT personnel. I use many opportunities to use my workload to incorporate other IT personnel so that they can learn from me and gain experience from the projects. I plan and schedule the work so that they are involved with the solution development. I assign them tasks that are part of the big picture, lead in analysis, document the findings, manage the scheduling and priority of the tasks, program and teach them programming techniques, let them share in the credit of mission accomplishment, and encourage them towards leadership.    • Administers the day-to-day database operation and maintenance in a complex environment which requires extensive organization and coordination. Runs utility routines/programs and investigates when reports indicate a decline in computer performance.  • Evaluates the effectiveness of the data base management technology and investigates problems and inefficiencies in a complex data base environment. Determines the impact of new or revised software on system resources, operations, and applications.  • Designs and develops changes or modifications to the database when there are conflicting requirements and numerous complex problems. Reviews existing sources and systems for suitability for the needs of a particular situation. Designs and documents alternatives when existing methods are not sufficient. IT Specialist October 2004 to November 2012 Eight years of cross-platform experience in systems administration, including analyzing, designing, installing, maintaining, and repairing hardware, software, peripherals, and networks. Researched, recommended and implemented network enhancements that improved system reliability and performance. Evaluated and reconfigured Unix/Oracle setup, including reallocating SAN disk space to engineer a robust, scalable solution. Superior troubleshooting and technical support abilities with migrations, network connectivity, and security and database applications. Improved system security through setup and ongoing installation of IAVMS and security patches. Develop exceptional relationships with co-workers, management and end users. Worked to build excellent communication and problem solving skills that are used in day to day interactions.  I have also worked toward the performance of leading/mentoring other IT personnel. I have used many opportunities to share my workload to incorporate other IT personnel so that they can learn from me and gain experience from the projects. I planned and scheduled the work so that they are involved with the solution development. I assigned them tasks that are part of the big picture, lead in analysis, documented the findings, managed the scheduling and priority of the tasks, programmed and taught them programming techniques, let them share in the credit of mission accomplishment, and encouraged them towards leadership. I was also very involved with the other IT areas' workload. It is typical that as a Team Leader/Project Manager, I am overseeing all parts of the project to include dividing the workload among team members, adjusting schedules based upon the project progression, training team members on techniques for their productivity, and basically balancing the resources for the most feasible project completion. Database Administrator USPFO for Alabama - Montgomery, AL February 2007 to February 2012 Manage Oracle database administration assignments for diverse systems to include using database query languages such as Structured Query Language (SQL) on several Oracle platforms. Enhance database performance, perform restores, implement recovery procedures, handle performance tuning and conduct regular system backups. Ensure technical and functional designs meet business requirements. Administers the day-to-day database operation and maintenance in a complex environment which requires extensive organization and coordination. Runs utility routines/programs and investigates when reports indicate a decline in database performance. Designs and develops changes or modifications to the database when there are conflicting requirements and numerous complex problems. Reviews existing sources and systems for suitability for the needs of a particular situation. Designs and documents alternatives when existing methods are not sufficient. Performs in-depth analysis of automated and manual systems to accomplish design and programming assignment related to database management. Determines whether or not existing systems can be used or changed. Prepares programming specifications for implementation by computer programmers. Reviews and manages the implementation of Relational Database Management Systems (RDBMS) security policies to ensure authorized access and integrity of the RDBMS. Ensures the application of information security/information assurance policies, principles, and practices in the management of RDBMS, policy, and planning functions in compliance with applicable law, regulation, policies, and procedures. Works on a national level providing support to windows and Unix server suites. Updates and maintains suite equipment to include network items. Creates and maintains state of the art technologies with virtual systems using latest Virtual management software (VM Sphere). Plans and implements installs for new and system upgrades as needed or directed by National Guard Bureau.  Also, having a long and broad background in IT (spanning nearly 12 years), I am consulted in all other IT areas by our IT staff, functional area personnel, other state DPI personnel, and NGB regarding current applications, enhancements, new technologies, feasibility of proposed systems, priorities, scheduling, development, and implementation.  Serving as project leader/manager on various short/intermediate/long term projects where I parcel out the workload to team members, apprentices, and journeymen IT personnel. This involves setting schedules, problem resolutions, multiple computer systems and applications, multitasking projects, programming in various languages, feasibility decisions, inter-process reviews, adjusting priorities, resource balancing, mentoring junior level IT personnel, cost considerations, and so forth.  Served as acting Data Processing Manager several times in the absence of current DPM for periods up to one month. During this time I supervised all employees and was responsible for all management decisions.    USPFO for Alabama DPC (SYSADMIN/DBADMIN)  1740 Dickinson Dr  MontgomeryMontgomery, AL 36109 United States CEO/Owner Byrd Computer Repair - Luverne, AL January 2004 to May 2006 Supervisor: Owner  221 4th St  Luverne, Al 36049 United States    Performed on-site repair and preventive maintenance on personal and small business computers and related peripherals. Evaluated technical issues, solved customer concerns, and troubleshot computer problems in an efficient and courteous manner. Built custom computers to best serve the customer needs. Scheduled work and ordered parts. Estimated and invoiced repairs. Advises and provides counsel to employees regarding policies, procedures, and directives of management. Manages all features of business, including client service, sales, buying, accountings and employing and training.    Over 2 years successful experience in management and supervision  • Successfully converted a new business into a profitable organization  • Proven ability to increase sales with superior customer service  • Strong focus on training employees to have "Pride in ones work"    USPFO for Alabama Data Processing Manager  1740 Dickinson Dr  MontgomeryMontgomery, AL 36109 United States Education Certificate in Classroom Instruction Royal Danish College - Copenhagen July 2017 to August 2017 Masters of Science in Information Management Technology Grantham University Kansas City - Kansas City, MO Lurleen B. Wallace Junior College Andalusia - Andalusia, AL Faulkner University Montgomery - Montgomery, AL Skills Oracle (10+ years), Linux (5 years), Unix Administration (9 years), Servers (10+ years), Project Management (5 years), Public Speaking, Team Building (5 years), Teaching (7 years) Certifications/Licenses CompTIA Security+ July 2021 oracle certified SQL Expert January 2028
Database_Administrator
SQL SERVER DATABASE ADMINISTRATOR SQL SERVER DATABASE ADMINISTRATOR SQL SERVER DATABASE ADMINISTRATOR - Management Technology Inc Woodbridge, VA Work Experience SQL SERVER DATABASE ADMINISTRATOR Management Technology Inc November 2017 to Present Job Responsibilities:  • Working and supporting various groups and team for SQL Server 2012, 2014/2016 managing, installing and configuring on Windows Server 2012R2/2016 failover cluster and always-on environment.  • Supporting end-users, customer, pathing, updates and service pack apply.  • Managing account, creating login, mapping users for database and server level access as needed.  • Working day to day to manage security; manage windows authentication and SQL Server authentication login/user as require.  • Installing SQL Server and Management tools for users.  • Helping with deployment, developing report, creating/developing enterprise dashboard reports by using ETL tool (SSIS), SSRS and Report Builder.  • Working on data export, import, managing and maintaining database health check, backup/recovery plan.  • Help to query and create a report for identifying security vulnerabilities by using database and SQL Server tool.  • Performance monitoring, troubleshooting problem and supporting customer as require.  • Always meet project dead line, manage time proficiently and help other team members.  • Always communicate and cooperate with customer, manager, team member in positive manner.  • Installing SQL Server, Microsoft Visual Studio, SharePoint for individual users, configured and managed  • Worked daily in SQL Clustered environment, maintaining, failover and server management  • Apply service packs for SQL Server, Cluster server, SharePoint server and other windows update as needed  • Database Migration from Oracle to SQL, update, upgrade from SQL and SharePoint  • Create stored procedures, triggers, function, views, tables, run updates by request  • Create and managed SQL and SSIS package jobs, monitor them, modify them  • Managed SharePoint 2013 content databases, site collection databases, create site collection, maintenance backup and restore plan or script, create jobs using powers hell and batch file for scheduling job to run by using windows task scheduler  • Create database, create new table, set identity, set constraints, modify design, create index, update index, defrag index, rebuild and update statistics, file upload from different source to destination and directly worked with app/web team for any release and migration.  • Performance Monitoring and Tuning is one of the most important tasks over here. I closely work for keeping all databases, applications running smoothly.  • Assisted the System Administrator with Windows Server Operating system at the hardware and Operating system level.  • Patching, Updating and mitigating SQL vulnerabilities using the Standard Technical Implementation Guide (STIG) and installing patches and service packs SQL SERVER DBA Bluewater Federal Solutions February 2015 to October 2017 Job Responsibilities:  • Migrated numerous SQL 2008/2012 databases to SQL 2008/2012  • Provided strong technical troubleshooting skills in Microsoft SQL server  • Patched all SQL servers with latest patches, hot-fixes, service packs  • Supporting regularly scheduled software release and infrastructure release nights and ensure SQL servers are compliant with Agency security configurations standards  • Provided database support to application developers during application installations and upgrades in addition to general troubleshooting  • Developed and manage backup strategies in all environments.  • Assisted other technical teams to recognize, diagnose, and resolve complex problems or potential conflicts between technologies and platforms within the HR IT environment  • Systems design, performance tuning, administration, maintenance, and support of SQL and  • Assisted application developers on applications that use the databases to ingest and retrieve data  • Have worked the early and late shifts (7AM - 3:30PM & 9:30AM - 6PM) and have work one Friday evening a month and one Sat. every 2 months to support production issues, maintenance, migrations, backups Consultant SQL Server DBA Technisource July 2012 to January 2015 Job Responsibilities:  • Provided O&M support of four mission critical SQL Database clusters. Tasks include database optimization, managing drive space, working with SQL Errors, troubleshooting SQL Agent job problems and installing Windows and SQL updates and patches.  • Writing SQL Queries to support project requirements  • Worked with customer to deploy software.  • Responsible for operations and maintenance as well as physical database infrastructure for a large mission critical SQL Server environment consisting of SQL Server 2005 and 2008  • Provided SQL Server 2005 & 2008 Database Administration of twenty-eight SQL instances  • Responsible for building, maintaining and troubleshooting SQL Server failover clusters  • Provided recommendations to improve database reliability  • Assisting .Net Developers providing database and table information as well as SQL queries  • Implemented Application Security "DB Protect" data security platform to security the SQL databases Consultant SQL Server DBA Buchanan & Edwards March 2009 to July 2012 Job Responsibilities:  • Provided support for SQL Server multiple servers for various customers/agencies  • Troubleshoot and resolve day to day database issues like connectivity problems, user permissions, unlock user accounts, deploy code on databases in different environments. Create new databases as requested  • Implemented and enforce agency's security standards for all databases  • Developed and maintained Extract, Transformation and Loading (ETL) mappings to extract the data from multiple source systems like Oracle, SQL server and Flat files and loaded into Oracle  • Responsible for improvement and maintenance of the databases to include new rollouts and upgrades  • Responsible for the implementation and release of database changes  • Proactively monitored database performance and issues; install scripts, applying patches  • Responsible for database installations and configurations  • Resolved complex database problems.  • Worked with development team on promotion of new development efforts to production  • Installed and configured new instances on-line and integrate in current environment  • Provided support for multiple environments  • Setup and insure that database backups run correctly  • Performed database recoveries as needed  • Ensured that patch levels are kept current  • Assisted in creating and documenting policies and procedures  • Created and maintained all Standard Operating Procedures (SOPs) Education Bachelor's
Database_Administrator
Cyber Security Administrator Cyber Security Administrator Cyber Security Administrator - Perspecta/Hewlett-Packard/NMCI Virginia Beach, VA Holds Active DoD Top Secret Clearance with SSBI Authorized to work in the US for any employer Work Experience Cyber Security Administrator Perspecta/Hewlett-Packard/NMCI - Norfolk, VA April 2017 to Present Knowledgeable in various protocols, operating systems and hardware such as TCP/IP, HBSS, SEP, Windows Server 2003, 2008, 2010, 2012, Exchange 2003, 2010, Microsoft PowerShell, Active Directory, VMware Virtual Infrastructure, and SAN architecture. Duties Include:  • Maintains Cyber Security compliance for over 400,000 assets using McAfee ePO versions 5.3.X, as well as Symantec Endpoint Protection 14, and Critical Systems Protection.  • Managed and lead the project to implement Tanium on the NMCI network, including building servers with a high availability configuration as well as maintaining the application enterprise wide.  • Managed and lead the project to implement Symantec Insight for Private Clouds (SIPC) on the NMCI network, including building servers on CentOS as well as maintaining the application enterprise wide.  • Helped prepare for CCRI inspections and ensured compliance with all manual DISA STIG checks, ACAS scans and OPORD requirements for all three of NMCI’s NOC sites in San Diego, Norfolk and Pearl Harbor as well as sites homed to the main NOC sites.   • Participated in the Modernization project on NGEN/NMCI to upgrade all ePO servers to DISA 5.3.X. This effort brought NMCI to current McAfee commercial standards, as well as making our scorecard for compliance over 98%.  • Maintaining and deploying McAfee modules to over 400,000 workstations, servers, and legacy devices.  • Troubleshooting McAfee Agent, HIPs, DLP, Policy Auditor, VSE, and third party extensions within the network with a thorough understanding of interoperability to include software and hardware as well as policy interoperability and TASKORD requirements.  • Performs daily server builds, decommissions, and harvests across the world’s largest intranet (NMCI).  • Deploys, maintains, patches, and oversees all Symantec applications across classified and unclassified networks for the entire NMCI network.  • Engineering support for cyber security platforms to include testing and deploying software as well as analyzing logs and troubleshooting.  • Successfully operates daily in the DevOps model using Scaled Agile Framework (SAFe) practices. Database Developer Perspecta/Hewlett-Packard/NMCI - Norfolk, VA August 2010 to April 2017 Work with a team of developers to monitor, collect and scrub performance and capacity data and automate processes so that teams across the enterprise are able to operate more efficiently. Duties Include:  • Developer on projects to automate existing processes in the Enterprise.  • Convert employees existing job duties utilizing Microsoft Utilities (Excel, Access, SharePoint) to now use Microsoft Visual Studio Web Applications with a SQL Database backend. Enhanced managerial reporting duties.  • Projects include Common Operational Picture (COP), Enterprise Performance Management Database (EPMD), and Enterprise Capacity Management Database (ECMD).  • Create/Manage databases in SQL.  • Understand advanced relational database concepts.  • Monitor daily processing and aggregation of data.  • Create stored procedures, views, and functions.  • Utilize linked servers for connections to SQL and Oracle databases for purposes of reporting.  • Microsoft Visual Studio Reporting Services Development.  • Microsoft Perfmon, and troubleshooting. Analyzing bottlenecks and performance related issues.  • Daily monitoring of 4000+ devices (i.e. Domain Controllers, Exchange Servers, File Servers). Senior Data Specialist Harris Connect, LLC - Chesapeake, VA March 2008 to August 2010 Successfully execute and manage data acquisition and integration project schedules in compliance with the client and Harris internal departments. Duties Include:  • Responsible for specialty and marquee accounts.  • Manipulate and cleanse data using SQL and Microsoft Access to conform to system standards.  • Modifying manipulated data using a mainframe system by running scripts and commands.  • Analyze, map and run reports on data in a MS SQL Server environment.  • Build and maintain excellent relationships with client data contacts, ensuring effective communication between project team and clients.  • Manage all activities and tasks associated with database acquisition, conversion, integration and follow up.  • Forecast potential delays and develop contingency plans to minimize impact to production schedule and maintain tight deadlines.  • Provide reports at specified intervals during the project and communicate to Project Management and the client.  • Provide support and training for less tenured Data Specialists.  • Participate in training activities and share best practices with the rest of the team.  • Tests and offers recommendations for enhancements to existing applications as well as recommendations for improved client satisfaction and streamlined departmental processes.  • Elected to represent employees of the company as a member of the Culture Club; working with upper management to ensure motivation and help devise programs to implement a high level of employee satisfaction. Data Specialist Harris Connect, LLC - Chesapeake, VA April 2005 to March 2008 Promoted to Senior Data Specialist after serving in the Data Specialist positions that follow:   • Responsible for National accounts and held the title of Data Specialist, National accounts from 5/06 to 3/08.  • Deemed most timely National Data Specialist in 2007.  • Responsible for Regional accounts and held the title of Data Specialist, Regional accounts from 4/05 to 5/06. Online Questionnaire Coordinator Harris Connect, LLC - Chesapeake, VA August 2004 to April 2005 Performed all of the necessary functions dealing with setting up online questionnaire forms.  Duties included:  • Coordinated with internal departments to ensure accurate and complete receipt of materials for broadcast.  • Designed electronic questionnaire forms using HTML along with a wide array of intricate company programs and database systems.  • Ensured accurate internal processing (quality review and preparation) of materials for e-mail broadcast in accordance with production schedule.  • Maintained internal spreadsheets, system dates, and reports to track and ensure fulfillment of production schedule.  • Recognized and awarded on 3 separate occasions (within first 7 months of employment) for outstanding performance of duty on a daily basis accompanied by a persistent optimistic work ethic. Education Bachelor of Science in Business Information Technology in Business Information Technology Old Dominion University - Norfolk, VA August 2000 to May 2004 Skills Cyber Security, Information Security, Information Assurance, It Security, Comptia, Cybersecurity, Network Security, Tanium Certifications/Licenses CompTIA Network+ Certification, DOD 8570 Compliant Present CompTIA Security+ Certification, DOD 8570 Compliant December 2018 to December 2021 DISA HBSS 201 Admin ePO 5.9 (2018) Version, CDTC Present DISA HBSS 301 Advanced Admin ePO 5.3 (2016) Version, CDTC Present Scaled Agile Framework (SAFe) 4 Practitioner Certification August 2019 to August 2020 Additional Information Security Clearance -   Holds Active DoD Top Secret Clearance with SSBI
Database_Administrator
Principal Engineer Principal Engineer Principal Engineer - DBA Unlimited, LLC Edmond, OK Over the course of the past twenty-four years, I have lead projects and worked on application development, database administration, cloud migrations, BI analytics, AI machine learning and a vast array of other technologies. I am also an expert with ITIL, Agile and DevOps methodologies using Bamboo. The bulk of my experience has been via contract engagements, which has exposed me to a wide variety of existing infrastructure and allowed me to add value to any environment. Work Experience Principal Engineer DBA Unlimited, LLC - Edmond, OK January 2018 to Present 73013  • Working directly with local Oklahoma government, I am an acting senior Oracle Apex developer.  • Managed existing FAA Oracle RAC 12g including PL/SQL reviews and implementation as well as general database administration.  • Developed custom C# console applications to support FAA flight safety programs.  • Worked with OCHIN to provide a DevOps solution for their Microsoft SQL Server environments using Bamboo and Redgate CLI.  • Developed custom application enhancements for ElmTree Systems using PowerBuilder as well as providing support and training for their customer sites across the USA. Cloud Data Engineer American Farmers & Ranchers Insurance - Oklahoma City, OK October 2016 to December 2017 73108  • Architected production enterprise migration from VMWare SQL Server to AWS based MongoDB.  • Worked with developers and vendors of existing applications to ensure a smooth transition with a through QA testing period.  • Developed custom AngularJS, NodeJS, MongoDB CRUD interface for managing policies.  • Developed custom C# .NET application, integrated with PowerBuilder to manage IBM Netezza and SQL Server database management and administration tasks.  • Managed integration of IBM Netezza BI appliance using IBM DataStage.  • Trained users on Tableau and Power BI to leverage their IBM Netezza. MongoDB System Administrator HostWinds - Tulsa, OK February 2016 to October 2016 74103  Architected cloud solutions for all sizes of business and technology customers.  Developed custom CentOS bash scripts to migrate MySQL databases to MongoDB.  Implemented custom DevOps using Jenkins, Chef, Puppet and Ansible.  Developed custom PHP based web support software that integrated with Google Translation API.  Implemented custom cPanel, CentOS, Ubuntu, Red Hat Linux & Windows server solutions for on-premise, shared and private cloud infrastructures. Managed Big Data solutions using NoSQL in MongoDB, and Apache Cassandra environments. Daily production relational database administration using Microsoft SQL Server, MySQL, and PostgreSQL. Microsoft Azure Cloud Developer Community HigherED - Tulsa, OK September 2015 to February 2016 74145  Migrated existing custom College Student Management system from a client-server Visual Basic 6 application to a PHP/Zend enabled Microsoft Azure hosted Cloud based solution. This did include engineering the new Azure Cloud Infrastructure. Also responsible for managing the existing Microsoft SQL Server 2012 database environments and the development and test environments on the Microsoft Azure SQL Server platform. Also migrated MySQL database environments to Microsoft SQL Server 2012. Microsoft SQL Server Database Administrator DBA Unlimited, LLC - Tulsa, OK April 2013 to April 2015 74011  Microsoft SQL Server and Oracle database management implementing changes and following up with business customers to ensure all SLAs were maintained using ServiceNow review process through implementation. Migrated existing VMWare and physical servers from their current environments into Microsoft Azure. Designed and implemented the ONEOK custom Microsoft SQL Server BI solution utilizing SSAS, SSRS & SSIS. Utilized Matlab and R when necessary for custom statistical analysis. Engineered additional BI environments using Cognos and Oracle for ONEGAS. Developed custom ETL packages using SSIS, PowerShell and Python. Utilized custom Postgres, PHP, Node.js solution for developers which integrated with ServiceNow to provide a higher degree of agile workflow management. Architected solutions to automate backups, restores, and storage expansions utilizing the ITIL framework and developing custom workflow integrations utilizing C# .NET with Microsoft PowerShell. Microsoft SQL Server Database Administrator Hobby Lobby Corporate - Oklahoma City, OK April 2012 to April 2013 73179  Developed custom Microsoft PowerShell scripts to monitor and administrate separate Microsoft SQL Server instances at each of the 500+ Hobby Lobby retail locations. Managed all corporate ETL through SSIS Packages, to transfer data between SAP, Sybase Anywhere and Microsoft SQL Server both virtual and physical in clustered and non-clustered environments. Provided Microsoft SQL Server performance monitoring to establish baselines and adjust resources and/or database settings to achieve higher performance. Led weekly code reviews with development teams, provided training on the correct corporate standards and syntax of each database with all T-SQL and C# code. Also responsible for migrating Enterprise MySQL environments to Microsoft Azure SQL Server 2012. Database Infrastructure Team Lead Devon Energy, Inc - Oklahoma City, OK October 2011 to April 2012 73102  Led a team of DBAs (Oracle, SQL Server, Sybase Anywhere) to provide all of the database administration, business intelligence support, documentation, and server maintenance as required. Developed custom ETL packages using Informatica to manage transparent data warehouse replication from both Oracle and Microsoft SQL Server databases of record. Provided custom Business Intelligence reports utilizing Cognos reporting tools. Fine-tuned existing Microsoft SQL Server Analysis Services OLAP cubes to increase business intelligence processing times by over 400%. Release Manager MSPRC - Norman, OK June 2009 to October 2011 73071  Planned and implemented the MSPRC data center in Oklahoma City with the help of the IT Director, Network Engineer, Incident Manager and VMWare System Engineer. Developed highly encrypted Python scripts customized for use as ETL and EDI (x12 compliant) solutions to automate collections for three call centers operating under the guidance and support of the Chickasaw Nation and the Federal Government. Worked directly with CMS (Medicare) to develop new EDI standards for Medicare collections and custom CPT (Care Patient Terms) for specific Medicare billing resolutions. Administrated all SQL Server database server environments, including migration from physical servers to VMWare virtual machines, with the planning and scalability of VMWare high availability using dual NetApp storage area networks with Cisco routing equipment. I also served as the Release Manager and gained COTS customization certification in HP Service Manager, HP Connect-It and HP Orchestrator. Also responsible for the daily production MySQL database administration and maintenance. Microsoft SQL Server Database Administrator Federal Aviation Administration - Oklahoma City, OK May 2004 to April 2009 73169  Single point of contact for all of the Microsoft SQL Server database administration, application development, and Compco MySoft.net Telecommunications Workflow software. Saved Washington D.C. (ATOW) over 4 million in annual revenue by designing custom a custom Microsoft Visual Basic 6/Microsoft SQL Server client application with Microsoft SQL Server Analysis Services (SSAS) dashboards and Microsoft SQL Server Reporting Services (SSRS) integrated reporting. Re-Engineered Compco MySoft.net tool to allow custom billing using Oracle Financials (Delphi). Administrated all Microsoft SQL Server database server environments including upgrades, backups, and maintenance. Senior Software Engineer Alternative Database Solutions, LLC - Edmond, OK September 1999 to April 2004 73003  Developed and implemented custom business intelligence and reporting solutions for local companies using Visual Basic 6, SQL Server, MySQL & Oracle databases along with SSRS, Business Objects, Cognos and Crystal Reports. Consolidated CRM & BI solutions for the entire Williams-Sonoma corporate and all call center locations. Saved the company an estimated 2.8 million in annual IT support costs. Developed 345 highly customized Crystal Reports for Abbott Labs medical diagnostic equipment infrastructure in Chicago, Illinois. Engineered custom LAMP (Linux, Apache, MySQL & PHP) web application for use by Mary Kay cosmetics consultants (known as pinkoffice.com). Software Developer Simons Petroleum, Inc - Oklahoma City, OK September 1998 to September 1999 73102  Engineered an Informix Online v7.3 RDBMS running with AIX OS on an IBM RS/6000 server mainframe platform. Developed a fuel network tracking system using Microsoft Visual Basic 6, involving the persistent parsing and loading of data (ETL) from fuel terminals throughout the USA into the corporate Informix database management system. Implemented hundreds of real-time fuel network reports utilizing Crystal Reports Enterprise server. Business Intelligence Consultant Plaza Medical Group, Inc - Oklahoma City, OK August 1997 to August 1998 73112  Designed and implemented all clinical reporting utilizing Crystal Reports and Matlab with NexGen EMRS. Engineered and maintained Microsoft SQL Server 6.5 production RDBMS environment. Supported existing InterSystems Cache (including custom JavaScript development) & MUMPS EMRS production environments. Developed custom data warehouse utilizing Red Hat Linux and MySQL to provide high quality data analytics at a fraction of the traditional data warehouse cost. Senior Technical Representative Fidelity Investments, Inc - Westlake, TX September 1995 to July 1997 76262  Managed new development of call center tracking application in Microsoft Visual Basic 6. Developed custom Cognos & Crystal Reports as well as administration and development of modules for the Intellisystems voice response system. Directed the interview and hiring process of new employees. Provided third tier support for the Fidelity Online Xpress software for pre-internet online trading. Education High school or equivalent Skills Devops, Python, Puppet, Azure, AWS, Docker, Powershell, Jenkins, Hadoop, SCCM, Linux, Mobile Device Management, Ansible Links https://www.linkedin.com/in/timothycloud Assessments Technical Support — Proficient August 2019 Measures a candidate's ability to apply protocols to identify errors and solutions in order to maintain system function. Full results: https://share.indeedassessments.com/share_assignment/ijtobtbcbxawumb0 Search Engine Optimization — Proficient August 2019 Measures a candidate's ability to interpret online website performance metrics and understand search engine optimization tactics. Full results: https://share.indeedassessments.com/share_assignment/iw27-pkc-vbelxrp Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Systems_Administrator Database_Administrator Software_Developer
IT Support Data Analyst IT Support Data Analyst IT Support Data Analyst - Daniel H. Cook Associates Inc Brooklyn, NY Work Experience IT Support Data Analyst Daniel H. Cook Associates Inc - New York, NY December 2015 to Present • Installed and configured SQL Server 2012/2014.  • Reviewed and tuned SQL queries, stored procedures, and views.  • Generated reports using SSRS, SQL Server Management Studio and Microsoft Access.  • Migrated monthly data to the main database.  • Managed user accounts in Microsoft Active Directory.  • Interpret data from primary and secondary sources using statistical techniques and provide ongoing reports  • Implemented Log shipping, database mirroring and Cluster Server Environments.  • Managed health of SQL Servers including backups, restores, monitoring  • Managed Domain Controller Active Directory, DHCP Server and DNS Server on Windows Server 2012  • Supported LANs, network segments, Internet.  • Managing and Maintaining Antivirus and ensure all workstations are always running with latest updates  • Assist executive level and management in resolving technical issues on an emergency basis  • Assist in developing user documentation and installation procedures  • Managing and Configuration Windows Operating System  • Responsible for creating email and domain user access accounts for new users  • Managing hardware and software inventory and ensure the inventory is up to date  • Providing advanced technical troubleshooting of hardware and software issues  • Maintained system efficiency, and ensured design of system allows all components to work properly together.  • Troubleshot problems reported by users, made recommendations for future upgrades.  • Managed and installed printers and scanners.  • Installed and configured SQL Server 2012/2014.  • Responded to client requests in a timely manner  • Providing reports based on management request for their needs. SQL Database Administrator Ministry of Internal Affairs Pristina, Kosovo September 2009 to September 2015 • Installed and configured SQL Server 2008, 2008R2,2012.  • Upgraded Database from SQL Server 2008 to 2012.  • Reviewed and tuned SQL queries, stored procedures, and views.  • Made reports using SSRS, and SQL Server Management Studio.  • Implemented Log shipping, database mirroring and Cluster Server Environments.  • Managed health of SQL Servers including backups, restores, monitoring.  • Maintained databases consistency; and helped with database design and development.  • Managed stored procedures, agent jobs and utilized server side tracing to identify performance issues with deadlocks & other locking issues.  • Liaised with programmers, applications/operational staff, IT project managers and other technical staff; managing database security/integrity and backup procedures;  • Responded to client requests in a timely manner  • Implemented security measures; defining objectives through consultation with staff at all levels.  • Generated reports, documentation and operating manuals; testing and modifying databases to ensure that they operate reliably; providing user training, support and feedback.  • Replicated databases with each other users access data concurrently, in a form that suits their needs. IT Analyst Blominfo A/S Kosovo SIDA Funded Land Administration, Pristina, Kosovo November 2007 to September 2009 • Participated in the work and on the job training in IT activities related to KCLIS.  • Conducted self-training: reading advised documents and literature related to the work solving exercises.  • Under the guidance of senior experts of the B&O team, got responsibility to provide input to the following activities and deliverables: customer analysis, workflows, data quality testing, database design software design, testing of software.  • Participated in on the job and formal training for KCLIS users.  • Tested the application function and analyzed the data in SQL server 2005. System Administrator Kosovo Cadastral Agency June 2004 to November 2007 • Supported LANs, network segments, Internet, and intranet systems.  • Managed user accounts in Microsoft Active Directory,  • Installed and configured Domain Controller Active Directory, DHCP Server, and DNS Server PROXY Server on Windows Server 2000\2003.  • Maintained system efficiency and ensured design of system allows all components to work properly together.  • Troubleshot problems reported by users and made recommendations for future upgrades.  • Maintained network and system security, monitored networks to ensure security and availability to specific users.  • Identified user needs, maintain integrity of the network, server deployment, and security.  • Ensured network connectivity throughout a company's LAN infrastructure is on par with technical considerations,  • Assign configuration of authentication and authorization of directory services.  • Maintained network facilities in individual machines, such as drivers and settings of personal computers as well as printers, and network servers such as file servers, VPN gateways, and intrusion detection systems.  • Managed servers, desktop computers, printers, routers, switches, software deployment, security updates and patches. Education Bachelor of Professional Studies in Database Administrator and System Administrator University of business and technology (UBT) November 2013 Skills business intelligence (Less than 1 year), Citrix. (Less than 1 year), Data visualization (Less than 1 year), Data warehousing (Less than 1 year), database. (10+ years), databases (6 years), Lan (3 years), Microsoft office (Less than 1 year), Ms office (Less than 1 year), Ms sql server (10+ years), Networking (Less than 1 year), Oracle (Less than 1 year), Oracle 8 (Less than 1 year), problem solving (Less than 1 year), Sql (10+ years), Sql server (10+ years), Sql server 2005. (1 year), Tcp (Less than 1 year), Tcp/ip (Less than 1 year), Virtual server (Less than 1 year), Help Desk, Active Directory, Service Desk, Desktop Support
Database_Administrator Systems_Administrator
Financial Analyst I VBA Programmer Financial Analyst I VBA Programmer Charlotte, NC I have over 20 years of client service experience with a demonstrated record of achievement. Highly motivated, focused and goal oriented with an ability to perform at a high level. Authorized to work in the US for any employer Work Experience Financial Analyst I VBA Programmer DELUXE CORPORATION - Charlotte, NC June 2015 to Present Responsible for developing tools using VBA in connection with MS Access - Excel and SQL Server for tracking client activity. Generating and distributing reports to management designed to help in guiding business decisions. Provide analysis on client processing and volume trends. Managing and ordering supply items necessary for business. Track spending. BILLING ANALYST FIRSTDATA CORPORATION - Charlotte, NC May 2002 to June 2015 Responsible for tracking client transaction data throughout the month and then billing each client at month end based on their contract. Clients included Capital One, Nationwide and others. Provided analysis on client processing and volume trends. Billing Analyst DATABASE ADMINSTRATOR, WACHOVIA BANK - Charlotte, NC March 1998 to May 2002 Responsible for tracking client transaction data throughout the month and then billing each client at month end based on their contract. Clients included Capital One, Nationwide and others. DATABASE ADMINISTRATOR FIRST UNION BANK - Charlotte, NC December 1995 to March 1998 Created databases used to track and store historical client billing activity. Also assisted in managing LAN access for various associates. Provided analysis on client processing and volume trends. Education Some college Skills DATABASE (10+ years), EXCEL (10+ years), Microsoft Access (10+ years), Microsoft Excel (10+ years), Microsoft SQL Server (10+ years), Invoice (6 years), Billing (10+ years), Data Entry (10+ years), Microsoft Office (10+ years), Outlook (10+ years), HTML (7 years), SQL (10+ years), Sql Server (9 years), integration (9 years) Additional Information SKILLS  Microsoft Access Database Programming (VBA)  Microsoft Excel Programming (VBA)  Microsoft SQL Server  PC Tech Support
Database_Administrator
Oracle Database Administrator Oracle Database Administrator Oracle Database/SQL Server Administrator - Conduent-Maryland Germantown Frederick, MD Highly technical Oracle Datbase Administrator with about 7 years' of demonstrated  experience with RMAN in Oracle 10g/11g/11gR2/12c Database Administration on  Linux, Sun Solaris, HP-UX, and Windows platforms. Skilled in TDE,designing,  implementing and supporting high availability and disaster recovery solutions for Authorized to work in the US for any employer Work Experience Oracle Database Administrator Conduent-Maryland Germantown - Douala, CM April 2018 to Present Performed p2v data centre Migration  • Monitoring and problem resolving of related issues.  • Patching, Upgrades and Migration experience. Expert Database Utilities 2012 to 2014 MICROSOFT SQL SERVER • Expert in Tuning Database - Tuning involved I/O, Memory, CPU utilization, SQL Tuning, SGA tuning, Shared Pool tuning, Buffers and Disk I/O tuning  (2012 R2, 2014, 2017)  using Oracle's regular performance tuning tools like Explain Plan, STATSPACK (perfstat), SQL*Trace, TKPROF.  Database Utilities • Performed RMAN backups (Full, Incremental and Cumulative) and recovery, SQL*Plus, Oracle Enterprise incomplete recovery and disaster recovery using Standby database or Data  Manager (OEM), Real Application Guard.  • Successfully implemented two type of standby databases supported by Data  Cluster, ASM, Transportable  Guard, logical standby and physical standby databases in 11gR2 on two node  Tablespaces, SQL*Loader, RMAN, RAC.  SQL TRACE, TKPROF, EXPLAIN PLAN, • Worked on large-scale databases with size around 10TB in large system  DataPump, Export, Import. MS environments.  Management Studio, Visual Studio. • Performed Database Refresh from Production to IST, UAT and Development  databases. Strong technical proficiency in Database Cloning, Migration, and Patching of Oracle Databases.  • Setting up, configuring and maintaining Oracle Data Guard/Active Data Guard  to control Primary and Secondary databases and also to ensure disaster  recovery using various data protection modes.  • Database security using Oracle Security Features (roles, privileges), auditing & Network ACL Config, Transparent data encryption, DBMS CRYPTO, etc  • Excellent knowledge in Flashback Recovery, Hot/Cold Backup and Cloning/Refresh of databases using RMAN.  • Extensively worked on Import/Export and Data Pump Import/Export tools.  • Knowledge in configuring ASM (Automatic Storage Management)  • Knowledge of Database Recovery Techniques and implementation of those  recovery techniques to ensure business continuity.  • Proven expertise in maintaining Database Security using auditing.  • Experience in upgrading SQL Server software to new versions and applying  service packs and hot fixes and unattended Installation.  • Experience in Installing and Configuring SQL Server Active/Active and Active/Passive clusters and AlwaysON.  • Implemented different types of Replication Models such as Transaction, Snapshot and Merge in SQL Server in OLTP Environments.  • Implemented and successfully tested Database Mirroring in SQL Server.  • Excellent knowledge in creating Databases, Tables, Stored Procedure, DDL/DML Triggers, Views, User defined data types, Cursors and Indexes using  T-SQL.    • Implemented and successfully tested Log Shipping in SQL Server.  Implemented different types of Replication Models such as Transaction, Education Bachelor's Degree in Law University of Buea Skills DATABASE, REPLICATION, AIX, LINUX, SOLARIS, SUN, UX, DATA REPLICATION, HP-UX, AUDITING, GENERAL BUSINESS Certifications/Licenses Oracle Certified Associate June 2018 to Present Additional Information TECHNICAL SKILLS  mission-critical environments to help improve workflows and general business  Operating Systems efficiency, analyzing database performance and tuned database accordingly. Able  HP-UX 10.x, 11.x. Sun Solaris 9.x, to maintain database security using auditing as well as data replication Golden gate  10.x AIX 5.x, 6.x RHEL 5.x, 6.x Linux and Logical Standby databases while proactively patching and upgrading databases  Enterprise Server 9, 10. Windows to latest release.  2008, 2010 , MSBI, SCRUM MASTER.
Database_Administrator
Snr. Principal Cyber engineer Snr. Principal Cyber engineer Snr. Principal Cyber engineer - Raytheon Pelham, NH Tri-lingual military veteran with 10+ years' experience in information security, database management, and operational compliance. Awarded a graduate degree in cyber security from University of Maryland and about to bag another in Cloud computing architeture and maintains an active security clearance. Available for global relocation.    Security Clearance  DoD cleared for Top Secret information and granted access to Sensitive Compartmented Information based on Single-Scope Background Investigation. Preliminary TOP Secret cleared. Work Experience Snr. Principal Cyber engineer Raytheon October 2017 to Present Design and implantations of cyber security controls and architecture to meet customer security requirements. Including industry standards. Worked on some projects like SRP and UEWR, EASR.  ? Coordinating with other fields and professionals in their design implementation to match intended controls and security guides against cyber invasion.  ? Liaison personnel between the corporation and clients.  ? Researched and conducted wide range cyber security operation for cyber security platform known as a Common DREX architecture RADAR program. Applied across various bands of radar variants.  ? Design and implement STIGs specifications and security categorization base on DISA security specification for various DoD programs. Systems Administrator US Navy 2013 to Present Performed monthly data analysis reports; managed flight maintenance inspections and the security of classified material.  ? Scheduled & tracked flight hours, maintained log books and Federal Aviation Administration (FAA) pilot publications.  ? Processed and reviewed administrative requests for employees. Systems Analyst and Support High Tech Mining Supply LLC - Sacramento, CA 2011 to 2013 Designed and implemented a backend database management system.  ? Configured and enforced real application cluster (RAC) and company policy for better security and accountability.  ? Ensured network connectivity (LAN/WAN) via the network framework. Responsible for the firewall configurations and continual updates of the clients' nodes with security patch updates. Implemented access control.  ? Routinely performed system checks with Microsoft Baseline Security Analyzer (MBSA) to check for vulnerabilities within the system and networks and taking necessary actions to avoid exploitations.  ? Monitored the intrusion detection system (IDS) created backup logs. Conducted routine training on Oracle updates and security awareness including social engineering. Database Engineer and Information Security Administrator Zanos International - NG 2006 to 2010 Led a team of expert developers in designing and implementing the first ever Electronic Medical Record (EMR) in Nigeria, with full ambulatory and none ambulatory services embedded.  ? Presented seminars and workshops to medical institutions and sold the EMR application to 7 general hospitals. Conducted 3-months of EMR training for each institution.  ? Deployed Windows servers and configured access privileges.  ? Deployed and configured WAN using Mikrotik® routers and switches  ? Setup a real-time Firewall for stored data and intranet traffic ports for external intrusion monitoring. Conducted trainings on social engineering and phishing for clients' support staff.  ? Ensured routine server patching and updates. Education Masters in Cloud in computing architecture University of Maryland - Adelphi, MD 2019 Masters in Cyber Security in Cyber Security University of Maryland - Adelphi, MD December 2016 Bachelor of Engineering in Computer Science and Engineering Enugu State University December 2006 Skills ANALYZER, LINUX, SECURITY, NESSUS, NIST Additional Information Additional Skill sets  • Good understanding and use of Wireshark, Nessus/ACAS, RMF application under NIST 800-53 Rev standard  • Fluent with network protocols and commands  • Deep understanding of MBSA (Microsoft Baseline Security Analyzer)  • Good understanding of hardware component including RADAR and working components.  • Good understanding UNIX/RHEL/LINUX ( front/back end support)  • Ability to work as part of a team with a goal.  • Can work without supervision but with a set target.
Systems_Administrator Database_Administrator Security_Analyst
IT Data Architect/BI Architect IT Data Architect/BI Architect IT Data Architect/BI Architect Austin, TX Work Experience IT Data Architect/BI Architect Austin Water, City of Austin June 2011 to February 2018 • Responsible for the integrity and quality of data and information stored and flowing between business applications, the data warehouse, data marts and business intelligence applications.  • Responsible for analyzing and presenting Utility wide data to executives, managers and end users for decision making in the areas of Budget, Finance, Operations, Engineering, Safety, Human Resources, Environmental and Regulatory, Customer Support, and Planning,  • Develop reports, dash boards based on end user needs and requirements.  • Developed, implemented, and maintained Utility wide reports portal for end users to easy navigate and to customize  • Provided workable solutions to solve complex business problems using data and analytics.  • Created various functional and specific need data marts.  • Created t-sql procedures for data mart loads and for data logic for various reports.  • Developed, implemented, and maintained List reports, crosstab, and Dashboard reports.  • Developed Relational and Dimensionally Modeled Relational Models in Framework Manager.  • Scheduled Report Studio and Query Studio reports and set up automated reports via email to several end users with varied accessibility.  • Responsible for Cognos BI Administration and security.  • Responsible for EIM Services including data quality management, data administration, data analytics and business intelligence for the entire Utility Organization Database Administrator Austin Water, City of Austin September 2004 to May 2011 • Responsible for the creation of databases, management of data for its integrity, usability, safety, storage, and maintenance  • Installation and creation of new instances of SQL server databases, Manage user creations, assign roles, and provide security to SQL databases.  • Expertise in writing T-SQL Queries, sub-queries and complex joins for generating Complex Stored Procedures, Triggers, User-defined Functions, Views and Cursors.  • Responsible for General Database Administration, Query Performance tuning.  • Proper use of Indexes to enhance the performance of individual queries for very fast and efficient reporting process. Programmer Analyst Communications and Technology Management, City of Austin September 1996 to August 2004 • Performed a variety of software analysis and development functions in support of various user department needs.  • Code, debug, test and document routine application programs. Software Consultant Ami Data Systems, Austin - Kirkland, WA June 1995 to June 1996 • Designed and Implemented application to extract detailed operational information from cellular switches.  • Provided customer support to switch sites in trouble shooting data logging problems, and providing appropriate reports as required. Education Bachelor of Science in Computer Science University of Texas at Austin - Austin, TX 1991 Bachelor of Technology in Electronics and Telecommunications Engineering Nagarjuna University 1985 Skills Data modeling, Oltp, Sql, Cognos, Olap, Datawarehouse, Application development, Bi, Visualization Additional Information • 25+ years of experience in data architecture, management, and security  • 8+ years implementing and developing solutions with Cognos BI Suite.  • 15+ years experience managing MS SQL Server and Oracle  • Self-motivated personality, able to work efficiently both independently, as well as, in a team.  • Strong proven ability to work successfully with business stakeholders and IT Team and manage multiple competing priorities.    Skills:  • SQL expertise.  • Expertise in Cognos 10.2.1 BI Suite (framework Manager, Cognos connection, Report Studio, Analysis Studio, Event Studio and Query Studio).  • BI reporting and visualization tools.  • Building Datawarehouse/Datamarts.  • Logical and physical (OLTP and OLAP) data modeling experience.  • Working with various central Corporate databases to use on Departmental application development
Database_Administrator Software_Developer
Senior Database Analyst/ Administrator Senior Database Analyst/Administrator Senior Database Analyst/ Administrator Irving, TX See resume. Authorized to work in the US for any employer Work Experience Senior Database Analyst/ Administrator Neiman Marcus - Irving, TX December 1997 to April 2010 Responsibilities  Responsible for designing, configuring, implementing, maintaining, enhancing, upgrading & patching, data refresh, disaster recovery, performance tuning, monitoring with alerts, on call 24/7, and trouble-shooting.    Accomplishments  Created and maintained jobs and scripts as necessary to automate tasks and meet standards. Managed upgrade & migration projects by coordinating internal staff and outside vendor’s staff through meetings, teleconferences, & schedules. Documented DBA processes and procedures. Trained, delegated, & prioritized work for junior DBA’s and contractors. Coordinated and balanced workload among DBA team members.    Skills Used  Informix (versions 7 – 11), 1997 – 2010: Responsible for over 120 Informix instances including both OLTP & OLAP databases. Informix instances used for retail stores & supporting facilities throughout the United States as well as an Enterprise Data Warehouse and data marts.     Netezza (versions 2-4), 2005 – 2010: Responsible for development & production appliances which support marketing and inventory analysis.    SQL Server (7, 2000, 2005, 2008), 2006 – 2010: Responsible for over 100 SQL Server instances reflecting 20% of all Neiman Marcus data. Experience with 2005 clusters, replication, log shipping, SSIS, SSAS, & SSRS.    Teradata ( versions 1.7 – 2.5), 2005-2008: Responsible for development & production appliances running marketing application Teradata CRM. Software Engineer Neiman Marcus - Irving, TX December 1996 to December 1997 Installed & configured electronic data interchange software, Gentran. Developed and maintained COBOL and CICS programs. Systems Programmer and Technical Support Tarrant Appraisal District - Fort Worth, TX January 1992 to November 1996 Installed, configured, upgraded, patched, tuned, and monitored system hardware and software running on mainframe system including COBOL, VSAM, CICS, EasyTrieve, SQL/VSE, VSE, REMAC, 4381. Software Developer Tarrant Appraisal District - Fort Worth, TX September 1989 to December 1992 Design, write, & maintain processes & software to meet business needs using COBOL, CICS, & EasyTrieve. Education Bachelor's of Science in Computer Science with minors in Math & Accounting Angelo State University - San Angelo, TX 1989 Additional Information Microsoft courses 2010 - 2012:   6231 – Maintaining a Microsoft SQL Server 2008 Database   6232 – Implementing a Microsoft SQL Server 2008 Database   6234 – Implementing & Maintaining SQL Server 2008 Analysis Services   6235 – Implementing & Maintaining SQL Server 2008 Integration Services   6236 – Implementing & Maintaining SQL Server 2008 Reporting Services   10777 – Implementing a Data Warehouse with Microsoft SQL Server 2012   10778 – Implementing Data Models & Reports with Microsoft SQL Server 2012
Database_Administrator Software_Developer
Circulation Assistant / Reference Assistant Substitute Circulation Assistant / Reference Assistant Substitute Canal Fulton, OH Authorized to work in the US for any employer Work Experience Circulation Assistant / Reference Assistant Substitute Massillon Public Library - Massillon, OH September 2018 to Present • Assist patrons of all ages by issuing cards, collecting fees, checking materials in and out, and finding and reserving materials  • Maintain collection by shelving materials and participating in inventory projects  • Assist with sorting and packing library materials received and sent via delivery service  • Perform opening and closing tasks including setting alarm and locking door at close  • Maintain displays on bookshelf end panels  • Assist in weeding collection  • Assist patrons in their technology needs including printing, email, and account set up.  • Maintain computer center Driver Uber June 2015 to Present Respond to customer requests and ensure safe and reliable transportation through Uber app Book Seller Books-A-Million - North Canton, OH November 2015 to October 2017 • Drive weekly sales by offering membership cards and magazines to customers upon checkout  • Unpack, sort, and shelve weekly inventory  • Provide excellent customer service by helping customers quickly and accurately find the products they are looking for and order it for them if we do not carry it  • Execute company goals for merchandising and store cleanliness Driver Dominos September 2013 to June 2015 • Delivered customer orders in a timely and accurate manner  • Food preparation  • Provided customer service for phone and dine in customers Project Manager Storefront Systems May 2010 to August 2013 • Supervised remote technicians  • Prepared and updated detailed work reports for billing  • Ensured client records were updated with city governments in accordance with local law  • Interviewed potential candidates for different internal teams Training Supervisor Borders Books and Music August 2005 to March 2010 • Supervised staff and dealt with customer concerns  • Processed new inventory and managed inventory team on shelving system  • Responsible for orientation and training on registers and inventory systems for all new hires  • Provided initial contact for potential employees Database Administrator International Data Management April 2000 to June 2005 • Built and maintained databases for clients  • Completed rental database pulls and then shipped them to client customers  • Prepared database reports for internal and external review  • Maintained hardware and upgraded software in office computers Education Bachelor's in Political Science University of Akron - Akron, OH Associate in Computer Networking Technology Wayne College - Orrville, OH Skills Microsoft Office (10+ years), HTML (Less than 1 year), Windows 10 (5 years), IOS (7 years)
Project_manager Database_Administrator
Senior DBA/Developer Senior DBA/Developer Senior DBA/Developer - ARRAY Kettering, OH Over 35 years of experience in application software design, development and system integration with emphasis on database administration and development in Oracle 9i/10g/11g/12c RDBMS, 11g Fusion Middleware, Oracle 10g/11g Application Server, WebLogic, Oracle 11i E-Business Suite, Oracle Business Intelligence 11g/12c and SQL Server 2000. Experienced in database performance tuning in multi-platform, client/server environments using leading edge technology and development tools. Experienced in UNIX systems administration using Solaris, AIX and HP/UX including shell scripting in bsh, ksh and bash. Experienced in software engineering in a CMMI Level 3 process environment, and knowledgeable in requirement analysis, software design and development, software testing, system integration, and production implementation, training and customer database and application software support. Work Experience Senior DBA/Developer ARRAY - Dayton, OH August 2017 to Present Working as a Senior Oracle DBA/Developer on the JOCAS II project as part of the Technical Services team. As an Oracle DBA my tasks include database installation, patching, configuration, application database development, performance tuning and support of Oracle 10g/11g databases and Oracle 11g Fusion Middleware and WebLogic (WLS) components on a Solaris 10 and 11 platforms. Development tasks involve design, development, testing and documentation of new functionality and changes to existing functionality coded in Oracle Forms, Oracle Reports, PL/SQL and UNIX shell scripts. Senior Database Administrator Dayton, OH October 2016 to August 2017 Senior Database Administrator Advratech, LLC - Dayton, OH August 2016 to September 2016 Working as a Senior Oracle DBA on the AFEMS project as part of the Operations team. As a Senior Oracle DBA my tasks include database installation, patching, configuration, application database development, performance tuning and support of Oracle 11g/12c databases and Oracle 11g/12c Fusion Middleware and WebLogic (WLS) components on Solaris 10 and Red Hat Linux platforms. Additional responsibilities include Solaris and Linux systems administration and patching, performing AFEMS database software component release builds, packaging for delivery, performing STIG analysis including mitigation of any security risks within the Oracle database and middleware components. Production support duties include working with the Operations team to investigate and resolving database performance and AFEMS production data issues. Senior Database Admin ARRAY - Dayton, OH July 2016 to August 2016 Lead Database Analyst CACI - Dayton, OH September 2015 to June 2016 Database Analyst Ross Group, Inc - Dayton, OH July 2010 to August 2015 Working as an Oracle DBA on the JOCAS II project as part of the Technical Services team. As an Oracle DBA my tasks include database installation, patching, configuration, application database development, performance tuning and support of Oracle 10g/11g databases and Oracle 11g Fusion Middleware and WebLogic (WLS) components on a Solaris 10 platform. Additional responsibilities include Solaris systems administration and patching, performing JOCAS II application software release builds, packaging for delivery, performing STIG analysis including mitigation of any security risks within the Oracle database and middleware components. Documentation responsibilities include maintaining JOCAS II installation and upgrade guides, JOCAS II systems administration manual and various CMMI Level 3 process documentation covering development, builds, software release and quality assurance processes. Production migration and support duties include migrating the independent JOCAS systems from their current AF Bases into the centralized, multi-server production environment located at WPAFB, assisting the JOCAS II Helpdesk by providing production support. Principle Software Engineer MacAulay Brown Inc - Dayton, OH May 2006 to July 2010 Working as part of the Technical Architecture team at Accenture for the Financial Information Resource System - FIRST (USAF) project as an Oracle Database Administrator using Oracle RDBMS 9i/10g/11g, 11i E-Business Suite Applications, PL/SQL, SQL Loader, Data Pump, Discoverer, Embarcadero and UNIX. Duties include: database development, administration deployment and support efforts of a data repository for current and legacy financial information using Oracle database technology. Perform database development including data modeling, physical and logical database design, stored procedures, materialized views, data loading and performance tuning. Interface with the Technical and Product Management to define software requirements and establish product development / enhancement and delivery schedules. Assist the development team with peer reviews and other database and documentation related tasks as needed. Work with the customer to address data issues, software defects and change requests and to establish functional requirements. Principle Software Engineer GRACAR Corp - Dayton, OH October 1999 to April 2006 Was responsible for the database development, administration and support efforts of a data mart at Reynolds and Reynolds using multiple SQL Server 2000 databases on multiple Windows 2003 servers using MS SQL Server 2000, T-SQL, DTS, ASP, VB6, and SQL Server Replication. Duties included: Perform database development including data modeling, physical and logical database design, stored procedures, normalization, data migration, replication and performance tuning. Perform software development including DTS package design and development and development of stored procedures, triggers, and FTP application written in VB 6. Interface with the Technical and Product Management to define software requirements and establish product development/enhancement and delivery schedules. Work with multiple departments responsible for consuming the data mart data, assisting them in their design, and coordinating the deployment of changes to the data mart and its data into the production environment Database Administrator / Database Developer Litton / TASC, Inc - Fairborn, OH August 1997 to October 1999 Worked on various applications written for federal, state and local organizations using Oracle 8/9i, PL/SQL, Oracle 11 Financials and Technical Foundation, HP/UX UNIX, Shell Scripts. Responsibilities included the complete server side development cycle of applications. Designed, developed and maintained relational databases for assigned projects using client specified design tools using Oracle and MS SQL Server 6.5. Provided development support, code optimization and database and operating system performance tuning and installation and support for each deliverable where required. Performed Oracle database application development using Oracle Financials Technical Foundation and various API's. Database Administrator / Database Developer PCS Technologies, Corp - Cincinnati, OH December 1992 to August 1997 Responsible for the complete development cycle of the Materials Distribution Management systems using Oracle 8.x/7.x RDBMS, PL/SQL on multiple UNIX Platforms and Windows NT, Oracle Forms 4.5, C, Shell Scripts, Telxon Barcode Scanners and Handheld Products scanners. Designed, developed and maintained relational databases for customizations to the standard Materials Distribution Management system including technical documentation. Provided project management and technical leadership as part of project development teams. Performed UNIX OS and Oracle RDBMS performance analysis and tuning including UNIX kernel tuning for optimal performance with Oracle. Performed application installations, customer training and 24x7 U.S. and worldwide support for installed systems. Applications and Database Developer Decision Technologies, Corp - Vandalia, OH August 1986 to December 1992 Worked as a contractor on various applications written for customers such as NCR using C/C++, Pascal and Oracle 7.x / 6.x, PL/SQL and shell script on multiple UNIX platforms and Windows NT. Developing custom application software solutions as contracted by our clients. Custom application software solutions included development, installation, technical documentation, training and customer support for barcode printing and data collection software applications using C on DOS and multiple UNIX platforms and the development of communication drivers for UNIX and PC platforms for use in on-line credit checking software used with major credit card companies. Systems Analyst II Standard Register Company - Dayton, OH July 1978 to August 1986 Worked as part of the development team on the standard Materials Management System used to manage the distribution and usage of hospital supplies, utilizing barcode printing and scanning technologies. Provided project leadership for development of the standard Materials Management System. Performed design, development, installation, technical documentation and customer training and support for various hospital and manufacturing applications used for data collection, scheduling and barcode printing. Education Associate Skills Oracle 10G/11g/12c DBA, PL/SQL, Forms & Reports, Unix Shell Scripting (10+ years) Certifications/Licenses Security+ CE January 2017 to July 2024 CASP July 2018 to July 2024
Database_Administrator Software_Developer
Medical Support Assistant Medical Support Assistant Medical Support Assistant - Cardiology Clinic Springfield, VA To obtain and maintain an office administrative position where I can enhance my administrative skills and contribute to the efficiency and success of a solid, rapid and productive environmental workplace. Work Experience Medical Support Assistant Cardiology Clinic - Fort Belvoir, VA August 2016 to Present Working collabaratively at a very busy but productive desk in the Cardiology Clinic. Carry out administrative duties that consist of but not limited to using the CHCS system to do the End of the Day, create and build schedules; book or reschedule appointments, print labels, medication list and referrals. Use the Ahlta system frequently to input Telephone consultations for the providers, check in patients and print out labs and test results as needed per patient and/or doctor. Genuinely greet patients and patrons for check in by verifying identification and eligibility and then distribute paperwork that needs to be completed prior to the patient being seen. Answer and screen incoming phone calls and direct patients, vendors and visitors to the correct places in the hospital as needed. Maintain patient confidentiality and fax requested test results to other doctors outside of our network. Medical Support Assistant Warrior Transition Unit (WTU) Clinic - Fort Belvoir, VA August 2012 to August 2016 Provided excellent customer service when answering telephone calls and greeting visitors in the clinic. Screened the nature of calls or visits by obtaining identifying information and determined the nature and urgency of the patient's request. Applied clinic guidelines concerning release of patient information and referred patients to the appropriate staff members. Was responsible for verifying patients elegibility for treatment through the Defense Eligibility Enrollment Reporting System (DEERS) and checked patient's military ID card. Efficient in scheduling and coordinating appointments for patients to ensure that all treatment requested by the physician had been scheduled. Rescheduled appointments when needed by patient and providers. In charge of coordinating the scheduling in order to avoid conflicts in different clinic schedules. Database Administrator FDA, Center for Food Safety and Nutrition ("CFSAN") August 2011 to July 2012 Was responsible for CFSAN regular Dockets and reviewing of public and organizational comments in conjunction with the Dockets for research and analysis by CFSAN regulators. Performed database backups weekly and monthly and reported on a per Docket basis. Illustrated close-out accounting of legal questions combined with all public and industry comments. General Clerk II-Appointment Center Fort Belvoir Community Hospital October 2009 to July 2011 Provided prompt, courteous and thorough dedicated service in a call center environment. Scheduled and coordinated appointments for patients with the various clinics within the National Capital Area. Determined patient eligibility for services based on information provided by TRICARE standards. Verified and updated patients demographics. Utilized protocols and provided patients with necessary information Administrative Assistant Washington Hospital Center- Heart Transplant & Heart Failure Program April 2007 to August 2009 I assisted patients and physicians by obtaining referrals from insurance plans. Pre-certified patients for all phases of the heart transplant process. Verified patient's qualifications as well as patients' insurance status relative to heart transplant procedures. I played an advocate in the periodic and systematic re-evaluation of heart transplant candidates and recipients' insurance status. Answered and screened multiple triage telephone calls. Completed and submitted United Network Organ Sharing (UNOS) forms to ensure that all the heart transplant patients were registered accordingly with their donor information. I effectively maintained all current records of routine post-transplant surveillance procedures. Education Northern Virginia Adult Education Center 2004 Skills 55 wpm, Microsoft office Additional Information ? Customer Service  ? Office Automation  ? Project Management  ? Excellent organizational skills  ? Timekeeping/Timecards    ? Detailed-oriented  ? Self-motivated and directed  ? Spanish Interpreter  ? Preparation of Travel Orders    Computer (Software) Skills    ? Microsoft Office Programs  ? Composite Health Care System (CHCS)  ? Essentrics    ? Ahlta  ? Type 55 wpm
Database_Administrator
Senior SQL Server Database Administrator Senior SQL Server Database Administrator Senior SQL Server Database Administrator Gaffney, SC Senior Database Administrator 15 years of practical experience supporting 2000 thru 2012 instances of Microsoft SQL Server critical Production business systems; skilled break-fix and enterprise infrastructure deployment projects and upgrades.  SQL dba possessing a diversified technical background and Database Administration skills capable Interfacing with database vendors & client technical support teams to isolate & resolve database related problems. Authorized to work in the US for any employer Work Experience Senior SQL Server Database Administrator Lord & Taylor - St. Louis, MO February 2013 to August 2015 • Provided support of all stages of database engineering and database deployments and break-fix of Production servers in a multi-tier distributed environment  • Orchestrated planning, scheduling installations and testing of server migrations of Lord & Taylor Hudson Bay SQL server platform to the Sachs 5th avenues data center infrastructure.  • Defined and implemented Process and procedure for the of St. Louis Database management support Team. Work with business and IT partners to implement application enhancements that improved the performance and reliability of the SQL server supporting corporate business and sales.  • Documented HBC SQL Server environment and functioned as Liaison to Senior staff translating business needs into IT solutions Accomplished server installations of Physical and Virtual upgrades, for all versions of SQL Server farm environments. Migrated SQL server systems from different sister stores to the infrastructure and converted from physical servers into virtual servers 2008R2. SQL Database Administrator Consultant\Contractor IBM/ Artech - Dubuque, IA March 2012 to November 2012 • As a member of IBM's Global Support staff in the role of Sr. SQL Server Administrator supporting IBM's Global Supporting multiple environments and projects including maintenance and SQL server installs and components services.  • responsibilities patch management and participation in administrator tasks in projects collaborating with individual client's internal DBA teams, collaborating directly with internal customers to plan, evaluate and design network databases in accordance with team and company standards capacity requirements.  • Deploy Server and database change scripts provided by third party vendors. Develop and maintain installation and configuration procedures; contribute to and maintain system standards; create and maintain documentation as it relates to configurations. Contractor IBM GBS - St. Louis, MO May 2011 to October 2011 SQL Server Database Architect  • Collaborated with IBM's GBS Support team as SQL Server Database Architect coordinating and implement migration of SQL Server enterprise infrastructure for a large-scale Aerospace manufacturing plant. Migration of the SQL 2000, 2005 and 2008 Clusters refreshing the user databases on the new Cluster. Target domain site arrange for functional and user testing backing up the user databases. SQL Database Administrator Consultant\Contractor Saint Charles Community College - Coatesville, MO, US November 2010 to March 2011 • Satisfactorily completed requirement to implement SQL2008 Windows Fail-over Cluster Providing an optimal database file layout including estimating disk storage and requirements database software, database files & database administration utilization of storage and performance acceptable to the client.  • As the subject matter expert implemented standards to team members and developed process and procedure participated in the development of and adherence to colleges databases and best practices working directly with internal customers to plan, evaluate, and design network databases in accordance with team and company standards capacity requirements. SQL Database Administrator Consultant Ranken Technical College - St. Louis, MO September 2009 to November 2009 Contract assignment to import existing Excel and Access data into Blackboard SQL Server 2008 database while avoiding limited outage using native SQL server tools; solution was to use SSIS and Replication services to scrub underlying data from active web clients; developed back-end SSIS packages, SQL Agent jobs; stored procedures, scheduled tasks, batch jobs and other database processes to support the application. Senior SQL Database Administrator Smurfit-Stone Container Corporation - Creve Coeur, MO October 2007 to October 2008 • Migrated 13 active SQL Server 2000 instances onto 8 Window 2003 clusters and upgraded running in an Active\Active environment. This project was completed using MSX for server administration, server maintenance plans, jobs, and in-house scripts.    • Monitor and maintained production databases in a high availability 24X7 factory environment log-shipping to hot standby servers 25 paper manufacturing mills based throughout the United States consisting of SQL Server 2000 to 2005 failover clusters configurations having multiple nodes Senior SQL Database Administrator Maritz Global Technology - Fenton, MO September 1996 to May 2007 • Implemented and managed database fail over cluster as per client with PCI compliance. Performed database physical design, database upgrades and applied software patches to databases as per application/client requirements. Customized support for web Client's Applications and In-House Applications in addition to creating and maintaining database objects tables, indexes, views, triggers, Functions, Procedures.  • Upgraded Servers and Databases from SQL Server 6.5 to SQL2005 and Installed and configured database software, associated database tools, and performance monitoring software. Performed database physical design, review ERD diagrams and reverse engineer database model and tables for best practices.  • Successfully completed Market Research sector realignment and deployment 75 SQL 2005 server clusters and stand-alone Servers. Education University of Missouri - St. Louis, MO 2007 certification St. Louis Community College - St. Louis, MO 2005 Computer Technology Control Data Institute - Baltimore, MD 1975 Morgan State University - Baltimore, MD 1972 Skills DBA, Sql Dba, Sql Server, Sql Database, Oracle Dba, MYSQL
Database_Administrator
Senior Consultant / DBA Architect(M1) Senior Consultant / DBA Architect(M1) Senior Consultant / DBA Architect(M1) - Hitachi Consulting Software Services India Pvt Ltd An enthusiastic engineering graduate with 10+ years of experience in the IT industry as Oracle Apps  DBA, Oracle FMW administrator and Oracle Cloud DBA Adept in operating latest versions of Oracle  Apps, Fusion Middleware Applications and Oracle Cloud Applications. Led mid-sized teams in  development and production environments and worked closely with customers. Excellent written and  oral communication skills with good presentation skills in easy to understand terms    Technical Experience    • Excellent working experience on Cloning and Patching of oracle EBS 11i, 12.1 and 12.2  • Performance tuning of Oracle EBS, Oracle Databses and FMW  • Implementation and administration of FMW (WebLogic, OBIEE) applications:12c, 11g  • Administration, Upgrade and Maintenance of Oracle databases:12c, 11g, 10g, 9i databases  • Troubleshooting memory Issues in Java Applications Monitor JVM Performance Tuning and  garbage collection parameters  • upgrade Ebiz Suite from 11.5.10.2 to 12.1.3  • Upgrade Ebiz Suite from 12.1.3 to 12.2.4  • Upgrade database from 11.2.0.4 to 12.1.0.3  • Implementation, Administration, Upgrade & Platform Migration of Oracle Ebiz suite  applications:12.2.x, 12.1, x, 11i  • Major patching activities on production and test environments (ATG components, Mini packs, CPU  Patches etc.)  • Hands on experience on Oracle Cloud SaaS, PaaS and IaaS applications  • Pioneer and performed POC on EBS Lift & Shift from on premises to OCI using IaaS  • Lead Architect from offshore from planning to fully configuring Enterprise Integration platform  FMW instance  • Working experience with OEM  • Cross platform migration of Ebiz application  • Identify mile stones such as taking backups, Technology stack upgrades, upload manifestation  files, jdk upgrade  • Oracle Endeca Installation, Configuration, Integration to Oracle Ebiz  • Oracle OBIEE installation and Upgrade to OBIEE 12c  • Applied country specific localization patches  • Troubleshoot Concurrent Manager issues, Performance Tuning  • Monitoring and optimizing the performance of the applications  • Coordinate with testing and development teams in migrating different custom components from  non-production environments to production environment following the standard migration  procedures as per the customer  • Application of R12 CPU patches such as DB PSU patches, interoperability patches, and Ebiz one  off patches, CPU patches for every quarter release  • Release Manager for the Customer Change Control Board Team in the Code Migration, Patching  and upgrade activities in co-ordination with Technical and functional teams  • Team management capabilities including customers change management process, quarterly  reviews  • Onsite experience in discussing project plan that involves design architecture, scope of the  applications  • Technical lead and Support multiple customers from different domains across world  • Supporting different business environments ranging from E-Business Suite 12.2 to 11i and FMW  11g  • Supporting Oracle E-Business Suite R12.1 with 12c environment - Working on regular tasks such  as cloning,  • patching (application and database), troubleshooting issues, Month end/quarter end business  support  • Regular status review calls with all the clients, Proactively monitoring and understanding client  requirements  • Hosting weekly meeting with customers as primary analyst  • Implementation/configuration of Vertex ( Tax Solutions )  • Worked on third party applications such as MarkView, GLWand, More4apps  • Maintaining and administering oracle applications and database using AD utilities: adadmin,  adctrl, adpatch and more  • Implementing localizations of different countries such as Hungary, Belgium, Norway and Poland Work Experience Senior Consultant / DBA Architect(M1) Hitachi Consulting Software Services India Pvt Ltd October 2011 to Present Global Database Administrator Trimble Navigation Systems - Chennai, TAMIL NADU, IN April 2009 to September 2011 Software Engineer Infosys Technologies - Bangalore, KARNATAKA, IN November 2005 to July 2006 Education BTech in Computer Science Engineering kaktiya University 2005 Additional Information Technical Summary  Oracle Ebiz Suite 12.2.*, R12.1.*, R11i  Oracle Database 12c, 11g, 10g, 9i  Oracle FMW WebLogic, OBIEE 12c, 11g, SOA  Oracle Cloud (OCI)  Big Data and Hadoop Administration
Database_Administrator Software_Developer
Engineering Specialist (Data Engineer) Engineering Specialist (Data Engineer) Engineering Specialist (Data Engineer) - JACOBS TECHNOLOGY Colorado Springs, CO Work Experience Engineering Specialist (Data Engineer) JACOBS TECHNOLOGY - Colorado Springs, CO 2017 to Present COLORADO SPRINGS, COLORADO, 2017 - PRESENT  Delivering highly valued solutions for clients by applying an unrivaled depth and breadth of capabilities; 80,000 employees, $15.4 billion in annual revenue  Engineering Specialist (Data Engineer): At the Missile Defense Agency (MDA, IRES contract) assisted in the design and build of the Global Analytics & Reporting Network (GARNet) Hadoop data lake. Designed the ingest process for disparate data sources (SQL, csv, Excel, API call, PostgreSQL, etc.) into the data lake and Elasticsearch using the ELK stack and Kafka. Let the ETL (Extract Transform Load) team as they gathered data, implemented the ingest design and created pipelines. Was the go-to person for questions on the environment, Relational Database Management Systems (RDBMS), and new tools for the new data solutions being implemented.  Selected Achievements:  • Received the GARNet Award (multiple times) for significant contributions to the team  • Trained in ELK stack solutions as well as Cloudera Hadoop management  • Planned and implemented a library of Standard Operating Procedures (SOPs) for using the various ingest, data manipulation and dissemination tools used by the ETL team.  • Outside of standard job duties, was tapped to complete a Change Management AS-IS review and presentation for MDA and Jacobs senior leadership at the beginning of the new contract. It was recognized as one of the most comprehensive, well-researched and well-presented reports to this audience Database Engineer IV SCIENTIFIC APPLICATIONS INTERNATIONAL CORPORATION - Colorado Springs, CO 2013 to 2017 Colorado Springs, Colorado, 2013 - 2017  Leading technology integrator providing full lifecycle services and solutions in the technical, engineering and enterprise IT markets; 13,000 employees, $4 billion in annual sales  Database Engineer IV: At the Missile Defense Agency (MDA, JRDC contract) promoted to be the primary SQL Server Database Administrator for the Enterprise Data Analytics Services (EDAS) team performing all duties noted below as well as facilitating all SQL imports to a hybrid database warehouse that used SQL Server 2014 for structured data and Cloudera Hadoop for unstructured data. Built parameterized SSIS packages to mine SharePoint, other SQL Servers and Excel spreadsheets performing extract, transform and load (ETL) processes to add the records to the database warehouse.  Selected Achievements:  • Received the JRDC Outstanding IT Service Award (awarded multiple times)  • Achieved the highest allowed Performance Review scores for three years running  • Persuaded management to move from a Hadoop-only architecture to a hybrid Hadoop/SQL Server architecture because most of our data was structured    Database Engineer III: At the Missile Defense Agency (MDA, JRDC contract) was responsible for all facets of database management in a SQL Server mixed environment, including both clusters and stand-alone servers, across multiple domains. Monitored, installed and configured SQL Server instances (2008, 2008 R2, 2012 and 2014) as well as individual databases supporting a variety of applications. Upgraded, backed up, recovered, and tuned database performance as well as maintained security of systems and databases. Provided expertise in architecture and design of new systems along with researching, benchmarking, documenting, and introducing new database technologies to enhance existing systems. Advised on, installed and configured Log Shipping, Mirroring and Replication as needed. Installed and maintained instances of SSIS, SSAS and SSRS. Collaborated with management, application developers, business owners and architects in design and implementations. Hired and provided informal leadership to the Enterprise Database Services team including mentoring junior team members.  Selected Achievements:  • Single-handedly performed the work of four database administrators during a six-month period and successfully prioritized, coordinated, completed and followed up on all projects as a single point of contact for the Enterprise Database Services team (EDS).  • After hiring a full team, mentored junior members and was still recognized by stakeholders within both the Application Services area as well as Missions as the "go to" person to get results during projects and troubleshooting.  • Recognized by peers and management for exceptional communication skills, both verbal and written.  • Received the JRDC Outstanding IT Service Award (awarded multiple times) Database Administrator AECOM TECHNOLOGY - Colorado Springs, CO 2012 to 2013 At Peterson Air Force Base, audited and supported SQL Server 2000, 2005 and 2008 database instances on Windows Server 2003, 2003 R2, 2008 and 2008 R2 platforms for the 561st Network Operations Squadron (NOS) which includes five Air Force Major Commands supporting over 60 bases. Wrote all Communication Special Instructions (CSI's, Air Force equivalent of a Standard Operating Procedure) for my functional area. Administered, optimized and supported systems and databases for Directory Services and Information Assurance shops.   Selected Achievements:  ·        Designed and deployed multiple databases for AECOM corporate allowing management to track and report on all clearance information regarding facilities and employees of the government services division as well as report weekly activities to the government customer in a consistent manner across multiple teams and regions.   ·        Became the primary team resource for all documentation of organizational tasks. Authored over 35 documents on how to complete tasks ranging from installing and configuring database instances and supporting software to writing SQL queries for data mining.   Data Analyst KAISER PERMANENTE - Aurora, CO 2011 to 2012 through Apex Systems, Inc.), Aurora, Colorado, 2011 - 2012  Largest managed care consortium in the U.S.; 167,000+ employees;  Data Analyst: Imported, transformed, validated and modeled data and presented it in charts, graphs or tables as requested by the end user. Designed and developed relational databases for collecting data and designing/building data input and screens. Wrote SQL scripts to perform processes to improve data quality and for presenting conclusions gained from analyzing data using statistical tools including Microsoft Excel and Microsoft Access. Evaluated and rewrote complex VBA operations to provide automated reporting services on compliance with Evidence of Coverage (EOC) requirements for Medicare members.  Selected Achievements:  • Even as a temporary contractor became instrumental in the project to nationalize EOC reporting, working closely with the national team to validate queries, tables and fields. Database Administrator NORTHROP GRUMMAN - Fairmont, WV 2009 to 2011 Fairmont, West Virginia, 2009 - 2011  Leading global security company; 120,000 employees; $3 billion annual sales.  Database Administrator: Administered, optimized and supported systems and database for company's Biometric Identification System for Access (BISA) contract. Performed system troubleshooting, installation and upgrades, as well as system-wide backup and restore. Developed and deployed daily system maintenance plans and protocols, ensuring high levels of system stability/reliability. Assisted in testing and rollout of new software/upgrades. Wrote the entire library of Standard Operating Procedures (SOPs) for technical maintenance activities.  Selected Achievements:  • Credited with maintaining 97% system up time and authoring multiple Standard Operating Procedure documents.  • Investigated and resolved key performance issues, initiating process and system improvements to increase system stability and staff productivity.  • Built productive relationships with clients, colleagues, and managers, earning reputation as 'go-to' resource for high-risk projects and technical issues. Financial Analyst SPARTA, INC 2007 to 2009 Promoted to perform tracking, analysis, and reporting of key financial data for a multi-million dollar, multi-year Department of Defense Contract. Designed and implemented scalable data collection, management, and reporting solutions. Developed and delivered regular and ad hoc reports on monthly expenditures, payments, budgets, billing and hours; vital for strategic business, staffing, and project management initiatives. Drove 100% on-time delivery and accuracy of Prime Contractor reports; reversing previous trend of consistently late, inaccurate reports. Key contributor to successful achievement of project deliverables and budget requirements. Jr. Systems Engineer / Database Administrator SPARTA, INC 2005 to 2007 One of a select group of individuals focused on development, maintenance, and administration of databases in SQL Server 2000, supporting mission critical DoD system and information architectures. Oversaw capacity planning and monitored database growth, liaising with application teams to resolve technical issues and optimize performance, security, and data quality. Analyzed and monitored business processes, conducting research and specifications for major system upgrades and implementations.  Selected Achievements:  • Designed and documented software and file configuration requirements to build a lab dedicated to classified DoD architecture planning.  • Architected a stand-alone documentation tracking database for a Command at Peterson AFB, to allow tracking location and status of any item of correspondence received.  • Acknowledged for maintaining research tracking database for U.S. Air Force with over 99% uptime and 100% security.  • Maintained high levels of business continuity through proper administration, support and documentation of all database functions. Operations Analyst II WELLS FARGO CONSUMER CREDIT GROUP 2002 to 2005 Promoted to design, build and maintain multiple databases gathering raw data from up to three separate data warehouses to track and report employee production and sales performance encompassing numerous products, campaigns, and geographic areas. Gathered and defined data requirements then, utilizing SQL, Microsoft Access and Microsoft Excel generated daily, weekly, monthly, quarterly and ad hoc reports for upper management. Collaborated with senior management to gather requirements, create meaningful reports, and translate business requirements into strategic action plans for maximizing sales force productivity. Analyzed and optimized database performance, ensuring stability, scalability (within the toolsets capabilities), and integration of quality data architectures. Optimized performance and productivity by spearheading transition of reporting processes into automated dashboard format. Achieved fast track, successive promotions based upon consistently exceeding corporate productivity and performance expectations. Supervisor I & II WELLS FARGO CONSUMER CREDIT GROUP 1999 to 2002 Supervised up to 10 employees each in two departments (20 total). Mentored, coached, and trained new Sales Support Team, and instituted policies, procedures, and best practices to increase customer satisfaction and staff productivity. Provided high-level database administration and support of call monitoring software. Led implementation of Witness Systems Call Monitoring Program, expertly coordinating all project phases, from initial installation and configuration through end user training, database administration, and daily monitoring. Data Entry and Secretary/ Executive Administrative Assistant WELLS FARGO CONSUMER CREDIT GROUP 1995 to 1999 Education Bachelor of Science in Information Systems Management Colorado Technical University 2008 Skills Data Analysis, Data Entry, ETL, Data Management, Microsoft Office (10+ years), SQL Server (10+ years), Database Management, Databases, Database Administration, SQL, Hadoop, ELK Stack Links https://www.linkedin.com/in/evon-m-bateman/ Certifications/Licenses Security+ August 2018 to August 2021 ITIL July 2012 to Present Secret Security Clearance June 2001 to June 2021 DoD
Database_Administrator Systems_Administrator
Clerical / Data Entry Clerical / Data Entry Clerical / Data Entry Houston, TX Authorized to work in the US for any employer Work Experience Clerical / Data Entry Coldwell Banker United Realtors - Bellaire, TX November 2012 to April 2019 77401  (713) 349-9700  * Answer phone calls  * Check mail  * Check email/website  * Copying / Faxing / Filing all documents and files  * Agent Calendar and Travel Arrangements  * Scheduling meetings  * Heavy Data Entry - Customer, Vendor and Contractor Database set-up, maintenance, distribution and back-up  * Marketing Program to potential buyers/sellers and current customers utilizing customer database  * Typing correspondence and contracts and agreements  * Purchase orders  * Billing / Invoicing tenant/landlords and high-rise apartments for rent and referral fees.  * Collection of rent and referral fees  * Accounts Payables / Receivables  * Scheduling of contractors  * Expense Reports  * Office Supplies Marketing Assistant / Database Administrator Better Homes & Gardens Real Estate, Gary Greene - Houston, TX October 2010 to October 2012 77056  (713) 465-6644  * Assistant to Director of Strategic Planning (Marketing)  * Checked emails from over 350 agents in 15 different offices  * Heavy Data Entry into customer database  * Collected Seller, Buyer, Tenant and Landlord information from all agents via telephone, inner-office correspondence, and emails  * Maintained customer database daily, adding and making changes  * Heavy Data Entry into Agent Database, to include photos of agents using Adobe Photoshop  * Maintained Agent Database with current photos.  * Mail Merge letter every month to hire new recruits from Texas Real Estate Commission, downloaded graduate database from TREC web-site.  * Implemented and maintained policies and procedures for company's custom software / marketing program.  * Defining objectives of database implementation through consultation with staff at all levels  * Testing and Modifying databases to ensure that the operate reliable  * Provided user training, support and feedback  * Monthly Reports to Management utilizing database information Project Assistant Shelby Ranly & Associates, Home Builders - Houston, TX January 2002 to August 2010 77024  (713) 668-7008  * Answer phone calls  * Check mail  * Check email/website  * Agent Calendar and Travel Arrangements  * Filing  * Scheduling meetings  * Transcribing  * Data Entry - Customer Database set-up and maintenance  * Typing correspondence, contracts and agreements  * Scheduling of contractors  * Purchase Orders  * Order Office Supplies  * Invoicing / Billing  * Accounts Payables / Receivables  * Payroll  * Expense Reports  * Office Supplies Education New Kent High School - New Kent, VA 1975 to 1979 Skills DATA ENTRY (10+ years), TYPING (10+ years), 80 WPM, GENERAL OFFICE, DATABASE (10+ years), Excel, Data-Entry, Data Entry Operator, Customer Service, Word, Outlook, Billing, Scheduling, Quickbooks, Filing, Time Management Additional Information Skills  * Typing 80 wpm, Data entry 12,000 kph  * Exceptional Written and Verbal Communication Skills  * Advanced computer technology skills (Microsoft Office Suites and other custom software)  * Expert Data Entry / Database Management Skills (Excel, Access, Act)  * Advanced Accounting skills (Quickbooks, Quickbooks Pro)  * Highly skilled in performing general office tasks  * Able to work and converse efficiently with all levels of colleagues, clients and other external contacts  * Exceptional time management and problem solving skills  * Highly Detailed and Organized  * Hard-working, Dependable, Punctual  * Works well in a fast paced environment - Multi-tasker  * Positive and Upbeat team player
Database_Administrator
Database Administrator Database Administrator Database Administrator - Waukegan Hearing Aid Center Winthrop Harbor, IL Work Experience Database Administrator Waukegan Hearing Aid Center - Waukegan, IL 2008 to Present Receive payments from customers.    • Responsible for answering and referring all incoming calls on a multi-line phone system.    • Greet visitors and provide them with general information and directions.    • File correspondence, cards, invoices, receipts, and other records in alphabetical or numerical order.    • Maintain a solid customer relationship by handling their questions and concerns with speed and professionalism.    • In charge of completing and sending insurance forms to customers' insurance companies. Receptionist Libertyville Buick Pontiac GMC - Libertyville, IL 2007 to 2008 Cashier    • Process, maintain, compile, and report customer information to company standards.    • Performing routine office support functions such as filing (alphabetically and numeric), copies, faxes, and data entry.    •  Greet visitors and provide information regarding activities conducted at establishment, location of departments and employees within organization.    • Responsible for answering, screening and referring all incoming calls on a multi-line phone system.    • Receive payments from customers/employees and accurately record the amount received. Education Diploma in General Studies Round Lake High School June 2006 A.A College of Lake County Additional Information SKILLS  ? Proficient in English & Basic in Spanish  ? Energetic, self motivated and dependable.  ? Excellent telephone, oral and written communication skills.  ? Strong organizational skills, time management and negotiating skills.  ? Detail oriented, team player and can handle multiple tasks in a timely manner.  ? Cash handling experience.  PROFESSIONAL
Database_Administrator
Instructor Mathematics Instructor Mathematics Resume Mathematics San Bernardino, CA Instructor for Mathematics teaching Developmental Mathematics, Basic College Mathematics, Elementary Algebra, Beginning algebra, Intermediate Algebra, College Algebra, Pre Calculus, Calculus I, II, III; Trigonometry, Differential Equations, Linear Algebra, Statistics, Probability and Statistics and Math Workshops etc., teaching math. Lab using computer software like MyMathlab, several websites for teaching math.; tutoring mathematics in Math. Resource Centers/Learning Resource Centers.    TEACHING EXPERIENCE Authorized to work in the US for any employer Work Experience Instructor Mathematics Palomar College - San Marcos, CA January 2010 to Present CA  I have been very successfully teaching mathematics classes FAST TRACK Class like College Algebra and a regular Intermediate Algebra class on weekdays. I assigned homework assignments and graded them, I prepared quizzes, and tests and graded them; took attendance; I replied to student emails; and did other required work assigned. Instructor Mathematics Norco College - Norco, CA January 2003 to Present CA  I have been very successfully teaching mathematics classes like basic college mathematics, elementary Algebra, beginning algebra, intermediate algebra, college algebra, geometry, trigonometry, pre algebra, Pre Calculus, calculus, statistics, etc. on weekdays and week evenings, & weekends. I have also been helping students ( in math. Lab) learn math skills using computer software like MyMathlab, and tutoring students with any questions on calculus, pre calculus, differential equations, statistics etc. I assigned homework assignments and graded them, I prepared quizzes, and tests and graded them; took attendance; I replied to student emails; and did other required work assigned. Instructor Mathematics Menifee Valley College (MSJC) - Menifee Valley, CA January 2007 to December 2017 CA  I have been very successfully teaching mathematics classes like Calculus, PreCalculus, beginning algebra, intermediate algebra, pre-Algebra, basic college math.etc. on weekdays and week evenings, & weekends. I have also been tutoring students with any questions on calculus, preCalculus, college algebra, intermediate algebra, statistics etc. I assigned homework assignments and graded them, I prepared quizzes, and tests and graded them; took attendance; I replied to student emails; and did other required work assigned. Instructor Mathematics Chapman University - Orange, CA September 2014 to December 2014 CA  I have been very successfully teaching a PreCalculus class on weekdays. I assigned homework assignments and graded them, I prepared quizzes, and tests and graded them; took attendance; I replied to student emails; and did other required work assigned. Instructor Mathematics DeVry University - Pomona, CA January 2008 to July 2011 CA  I have been very successfully teaching online mathematics classes like Developmental mathematics, Introduction to Algebra, Basic Algebra and Intermediate Algebra etc. I use both classroom board and Computer Program MyMathLab in the Lab. I have also taught some Information Technology/CIS classes like Computer Architecture & Operating System with/Lab; Computer Logic and Program Design; Discrete Mathematics etc. I have also taught Workshops on Developmental Mathematics.  NON TEACHING EXPERIENCE Instructor Mathematics Chaffey College - Rancho Cucamonga, CA January 2004 to May 2009 CA  I have been very successfully teaching mathematics classes like beginning algebra, intermediate algebra, pre algebra, and basic college math.etc. On weekdays and week evenings, & weekends. I have also been helping students (in math. Lab) learn math skills using computer software like My Mathlab, and in-home built computer programs; and tutoring students with any questions on calculus, pre calculus, college algebra, intermediate algebra, statistics etc. I assigned homework assignments and graded them, I prepared quizzes, and tests and graded them; took attendance; I replied to student emails; and did other required work assigned. Programmer and Database administrator Oracle Corporation - several cities in USA June 1986 to December 2002 Oracle software development companies (several)  I have worked as a permanent Oracle database administrator for Oracle Corporation; Precision Response Center; and Metromail companies. I have also worked as a consultant Oracle database administrator for Oracle Corporation; Robert Half; Technisource etc. I have been monitoring, maintaining, enhancing, migrating, performance tuning; backing up oracle databases. I had to go to client sites to do database administration work.  Sometimes I did this work as a team member while other times I did this work as a single member team. Everything was done under a very strict security and in a very timely fashion. Education M.S. degree in Mathematics in Mathematics College Of Science & Mathematics, University of South Carolina, Columbia - Columbia, SC Skills Teaching, Communications, problem solving Certifications/Licenses M.S. degree in Mathematics Present I have been teaching at several 2-year colleges and 4-year universites for the last over 8 years.
Database_Administrator
Database Administrator Database Administrator Database Administrator - Lee County School District Fort Myers, FL Work Experience Database Administrator Lee County School District April 2019 to Present • Developed Database Solutions by Studying information needs  • Studying Systems flow data  • Documented and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments, and clear code. Improved operations by conducting systems analysis and recommending changes in policies and procedures  • Developed and implement standards for database design, methodologies, documentation, and change management. Establish and implement database maintenance and optimization procedures  • Reported database operational status by gathering and prioritizing information and managing projects  • Created Disaster Recovery Sites for Data recovery  • Installed Configured and Updated SQL Server 2008 r2 and sql server 2012 to 2016  • Built Linked Servers, managed stored procedures, and views with in the databases.  • Monitoring of Production Databases Daily  • Managed 8 Servers 2 production servers and the rest were non-production.  • Powershell  • SSIS and SSRS and ETL processing  • Powershell Scripting Oracle DBA Boeing/TCS August 2017 to April 2019 • Provided support for Golden Gate Databases 11g 12c and Application DBA's  • PL/SQL  • Identifies root causes and identifies problematic situations  • Installed, maintained, supported, and documented operational and on ORACLE Databases and Instances  • Monitoring of Production Databases Daily  • Recovery Disaster and backup procedures  Involved in upgrade/migration of databases from Oracle 11g to Oracle 12c with Patching and Upgrades in 11g 12c with Rman Backups  • SSIS and SSRS and ETL processing  • Powershell Scripting  • Oracle Relational Database Management System  • Oracle Export, Import, and Data Pump Daily executions  • Oracle Recovery Manager (RMAN) Ran Daily Backups SQL Administrator Diamabrush September 2013 to June 2017 • Managed 8 databases on 2 instances  • SQL 2008/2012/2016  • Created objects such as tables, triggers, views  • SQL Tuning and Performance  • Strong Knowledge of Microsoft Office latest version  • RTO's and RPO's as well as disaster recovery testing.  • Managed all PLEX Databases to make sure its running smoothly  • Added and maintained users on the production floor running off of the databases.  • SSIS and SSRS and ETL processing Shift Lead Manager KFC September 1998 to September 2013 Intern Web Developer POC - Marine City, MI January 2003 to October 2003 • Completed various architectural, photographic, and graphic design projects.  • Computer entry and clerical duties.  • HTML, PHP, C++, .NET programming Education Bachelor's Degree in Computer Science in Computer Science in Computer Science Baker College of Auburn Hills September 2004 to June 2007 Associates Degree in Computer Science in Computer Science Baker College of Auburn Hills September 2001 to June 2004 Certified RESA St.Clair County Education Center St.Clair County Education Center September 2001
Database_Administrator Web_Developer Software_Developer
Personal Care Assistant (PCA) Personal Care Assistant (PCA) Personal Care Assistant (PCA) - Stavros Center for Independent Living Holliston, MA Work Experience Personal Care Assistant (PCA) Stavros Center for Independent Living - Amherst, MA November 2012 to Present • Provide assistance necessary for daily living  • Clean residence and complete daily chores  • Provide transportation to appointments and shopping Information Services Database Administrator Intern Pediatric Physicians' Org. at Children's Hospital - Boston, MA February 2019 to May 2019 • Assisted with the conversation of data from EHR systems into Epic  • Worked closely with application team to determine the business needs for data conversions, document the requirements, and configure the interfaces  • Helped diagnose and resolve data-related issues Electronics Technician United States Navy - Groton, CT February 1992 to February 2012 - Submarine Fleet  • Supervised and trained personnel in maintenance, repair procedures and electrical theory.  • Improved existing network conditions and implemented stringent measures to advance overall network security resulting in system wide policy changes.  • Troubleshot and repaired electrical and electronic issues of equipment.  • Interpreted wiring diagrams.  • Installed and set up desktop PCs and troubleshot hardware and software issues.  • Understand lock-out tag-out system.  • Maintained phone systems, cable TV, and navigations systems.  • Given top secret clearance & received multiple service awards. Education Bachelor of Science degree in Health Information Technology Benjamin Franklin Institute of Technology - Boston, MA May 2019 Associate in Computer Network Systems in Computer Network Systems ITT Technical Institute - Norwood, MA May 2015 Skills Database, Sql, Sql queries, Database development, Ehr, Epic, Active directory, Networking, Coding, System security, Medical coding, Risk management, Pharmacology, Windows xp Assessments Electronic Medical Records Knowledge — Familiar August 2019 Measures a candidate’s knowledge of EMR data and associated privacy regulations, as well as best practices for EMR use. Full results: https://share.indeedassessments.com/share_assignment/cmnn-swr-1ixhubo Verbal Communication — Proficient August 2019 Speaking clearly, correctly, and concisely. Full results: https://share.indeedassessments.com/share_assignment/53spmqajouy9wcah Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. Additional Information SUMMARY OF SKILLS  • Proficient in installation, configuration and troubleshooting  • Knowledge of Windows XP/7/8/10  • Experience with active directory installation/administration and client-serve administration  • Skilled in networking and database development  • Able to analyze and retrieve data with SQL queries  • Familiar with network & system security, risk management, vulnerability management  • Trained in EHR: Epic & Vista  • Relevant coursework includes: medical coding, communication & classification, anatomy & physiology, pathophysiology & pharmacology
Database_Administrator
Database Administrator Database Administrator Database Administrator - Community Services Group Ephrata, PA Experienced database administrator and developer with skills on SQL Server planning, installing and configuring, Database Designing, SSRS, SSIS, performance tuning, Securing, Database Maintenance configuration, T-SQL, Views, procedures, and functions. Past Experience includes Software development and Network Administration. Work Experience Database Administrator Community Services Group - Mountville, PA July 2017 to Present Install and setup SQL Server, Performance Tuning, Database security, Configure Database Maintenance and Database Mail; Backup and Restore; Admin and support on GP, iSolved, and TimeForce systems; develop Robotic systems using Kapow software. Software Engineer Cargas Systems - Lancaster, PA December 2015 to July 2017 Install and setup SQL Server, Develop Procedure, Functions, Views for reports and Data conversion; Develop or Customize reports using SSRS and Active reports; Configure Database Maintenance and Database Mail; Fix bugs on Cargas Energy system. Database Analyst JFC Staffing - Camp Hill, PA January 2015 to December 2015 Develop report using SSRS, SSIS, and ColdFusion, ETL using SSIS, Data migration; Database Maintenance, performance tuning, and Backup, Recovery Database and System Administrator VisionFund Micro Finance Inst - Addis Ababa, ET September 2009 to December 2014 Responsibilities:  • Migration of databases from SQL Server 2005 to SQL Server 2008, 2008 to 2012.  • Configure Log shipping, Mirroring, and Replication as high availability solution.  • Trace query execution performance of SQL server using SQL Server profiler.  • Monitoring I/O, Memory and processor effective usage using Performance Monitor and Activity Monitor  • Designed and implemented comprehensive Backup plans and disaster recovery strategies.  • Used T-SQL to Create views, Procedures, and functions  • Develop reports using SQL Server 2005 and 2008 Reporting Services (SSRS)  • Performed Database Integrity Checks, updated Database Statistics and performed Re-indexing through Maintenance Planner  • Maintaining the database consistency with DBCC at regular intervals  • Creating SQL Server Logins and assigning Roles and Authentication Modes as a part of Security Policies for various categories of User Support.  • Configured Database Mail for SQL Servers for the Positive Mail Notification.  • Created Maintenance Plans that helped in effective disk utilization, backup, and index maintenance.  • Scheduled and monitored SQL Server Jobs, making sure jobs run successfully every night.  • SAN Storage configuration and management such as: Create volumes for servers, assign IP address of servers to the volumes, and allocate the volumes to servers using iSCSI initiator. IT Officer EFFORT - Addis Ababa, ET June 2008 to July 2009 Responsibilities:  • Develop and implement software based on the need of the companies under the corporate office.  • Windows Server 2003 installation  • Active Directory Installation, Organization unit, domain users, computers, group polices creation & configuration  • DHCP, DNS, and VPN configuration IT Officer ELECTROCOMMERCIAL S.C - Addis Ababa, ET November 2006 to June 2008 Responsibilities:  • Network cable installation and configuration; Troubleshoot and maintain problem both on Operating system and hardware; Windows Server 2003 installation; Active Directory Installation, Organization unit, domain users, computers, group polices creation & configuration; Join users machine to domain; DHCP, DNS, and VPN configuration Website and Software Developer NeuroNet Plc - Addis Ababa, ET May 2004 to November 2006 Responsibilities:  • Design and development of websites for clients of the company, Develop Software based on Clients requirements  • Network installation and configuration whenever there is a big project to finish on Schedule. Education Bachelor of Science in Computer Science HiLCoE School of Compute Science and Technology - Addis Ababa, ET 2007 Skills Database administration, Database, Sql server, Sql, Database development, Sql Database, Sql Dba, DBA Additional Information Technical Skills  Skills Experience Total Years Last Used  Report Development, T-SQL SSRS, SSIS 3+ Present  Database Administration SQL Server 5+ Present  Database development T-SQL, Proc, Func, View 5+ Present  Active Directory, DHCP, DNS, VPN, and Exchange Server Win Server 2003, 2008, 2008R2 5+ Nov 2013  Network asset management Switch, Router, Firewall 2+ Apr 2013  SAN Storage DELL Equallogic SAN Storage 3+ May 2014  Website and software Development VB.NET, ASP.NET, and VB 6, HTML 2 and 1/2 April 2013  Website & Advertisement Design Adobe Photoshop & Dreamweaver 2 and 1/2 June 2008
Database_Administrator Software_Developer Systems_Administrator
Database Administrator Database Administrator Database Administrator Oakbrook Terrace, IL • Extensive experience as a Database Administrator / Database Developer involving analysis, design and implementation of project requirements through interacting with client and development team for Data Management.  • Expertise in installation, configuration, coding and administration.  • Strong communication skills and ability to interact with all levels of management as well as external customers.  • Organization, documentation, problem solving, and project management skills.  • Ability to work in a fast-paced and demanding environment.  • Ability to clarify complicated technical solutions to business users resulting in successful implementation.  • Demonstrate commitment to company's core values and superior customer service through positive attitude, leadership, and hands-on teamwork. Authorized to work in the US for any employer Work Experience Database Administrator Surepayroll Inc, A division of Paychex Inc. May 2013 to Present Description: Surepayroll is a wholly owned subsidiary of Paychex Inc, providing an easy, online, convenient payroll service that keeps Paychex small business customers in control. Surepayroll also offers efficient online solutions for managing 401(K) Plans, health insurance, workers' compensation, employee screening and more. I am an employee of Surepayroll Inc, a division of Paychex Inc and I am working as a Database Administrator, Maintaining and supporting application using databases on MS SQL Server 2012, 2014, 2016 and Oracle 11g.  Responsibilities:  • Create and maintain databases and database maintenance plans.  • Installing Multiple Database instances, applying service packs, Creating Schemas and keeping it synch with different Production, Development, testing and staging Environments.  • Managing database structures, disk spaces, storage allocations, and table's constraints, database access, roles and privileges. Creating Users and Roles.  • Analyze database requirements of the user department, applications programming, and operations. Work with application, system architects Business Analysts and subject matter experts to evaluate the logical data models and design physical database structure; evaluate the impact of proposed changes to the physical database.  • Perform server upgrades from SQL Server 2008 to 2012, SQL Server 2012 to 2014 and SQL Server 2014 to SQL Server 2016, performance tuning, capacity planning, and back-up/recovery activities.  • Coordinate research, planning and implementation of new SQL Server installations, upgrades and patches. Control system capacity for existing requirements and plan for future needs.  • Working on data migration, data conversion, data mapping and ad hoc data request by different departments. Worked on migration of old billing system to Zuora Subscription billing system.  • Working with Agile teams for creating and maintaining software applications, work closely with Application developers and QA teams in creating stored procedures and other database objects, optimizing the query performance, Tuning stored procedures taking long time in production environment, performance monitoring and tuning using sql profiler and sql ignite and other tools and help QA team member with database support on their uses cases.  • Facilitate root cause analysis on SQL Server database issues.  • Submit recommendations for solutions that require definition of the physical structure and functional capabilities of SQL Server databases and require data security and data backup/recovery.  • Creating Stored Procedures, Views, Tables, Constraints, Triggers, Cursors, Indexes, functions and other database objects as required.  • Help the developers on database related issues. Identify and resolve all database performance issues, act as a subject matter expert for less experienced team members. Collaborate, coordinate, and communicate across disciplines and departments.  • Creating SSIS Packages for extracting data from different systems with special emphasis on data cleaning and error handling while loading the data. Implementing ETL business logic using SQL SERVER SSIS.  • Working on reports development using SQL Server SSRS 2016, 2014 and 2012, involved in migration of old reports and reporting application to a new reporting system using SQL Server SSRS.  • Review/audit overall system security and data integrity, Define and develop a database monitoring facility.  • Experience with database level audit logging and server/instance level audit logging using DLL or DML triggers.  • Configuring linked server, set up of Transactional Replication, Working on Sql Server clustering and set up of SQL 2012 always on availability group for high availability and disaster recovery.  • Working on resolving incident assigned to the DBA/Application support queue by service desk and working on incident management using sales force application.  • Working with the Surepayroll and Paychex IT change management system in moving changes from development/test to production.  • Versioning, building, deploying and maintaining code and SSIS packages in all environments.  • Maintain technical documentation relating to SQL Server database management.  • Provide 24/7 production support on a rotation basis.  Technologies Used: SQL Server 2016/2014/2012/2008/2005, SSIS, SSRS, Share Point 2012, ASP.NET, VB.NET.  Project: Senior Database Administrator Dallas ISD May 2008 to May 2013 Description: The Dallas Independent School District (DISD) is "one of the nation's fastest improving school districts," according to the Council of the Great City Schools. With 230 schools and more than 157,000 students, Dallas ISD is home to the top two public high schools in the country (Yvonne A. Ewell Townview Center's School of Science and Engineering and School for the Talented and Gifted) as reported by The Washington Post and Newsweek. Dallas ISD boasts several U.S. Blue Ribbon Schools, 30 Exemplary and 67 Recognized schools as determined by the Texas Education Agency and is steadily increasing its graduation rate.    I was an employee of Dallas ISD and I worked as a Senior Database Administrator from May 2008 Till May 2013. I was involved in the implementation of a new Student management system (Chancery SMS) and worked as a lead DBA during the implementation of this project. We migrated a 1970 technology based Delta system to sql server 2005. Chancery SMS application is used as the student system for all the 250 schools in DISD and has student's data for all 160,000 district students. Apart from being the DBA for Chancery student management system I have been involved in supporting other databases and applications used in various departments of DISD like the student discipline system, Operation data store/dataware house, Audit Leverage for Internal Audit department and DRM databases for District Record Management department and Gradespeed for attendance and grades and have worked on implementation of sharepoint 2010 in MIS, Dallas ISD.  Responsibilities:  • Creating and maintaining databases and database maintenance plans.  • Installing Multiple Database instances, applying service packs, Creating Schemas and keeping it synch with different Production, Development and testing Environments.  • Planning and scheduling database backups, restoring databases, created automated processes to refresh databases of downstream environments from production systems.  • Managing database structures, disk spaces, storage allocations, and table's constraints, database access, roles and privileges. Creating Users and Roles.  • Working on Installing Reports, customizations, patches and fixes.  • Creating Stored Procedures, Views, Tables, Constraints, Triggers, Cursors, Indexes, functions.  • Creating SSIS Packages for extracting data from different systems with special emphasis on data cleaning and error handling while loading the data. Implementing ETL business logic using SSIS and T-SQL.  • Working on reports development using SSRS 2008 reports for special Ed system.  • Working on data conversion, data mapping, data migration and adhoc data request by different departments.  • Configuring linked server, worked extensively on Cross Instance and cross database queries and worked on Merge Replication.  • Working on Sql Server clustering.  • Working as a Production support DBA, worked on call 24X7 for maintenance of database systems, involved in change management, code migration, Data migration and product upgrades.  • Working on resolving incident assigned to the DBA queue by help desk and working on incident management using Remedy force application.  • Working with the DISD IT change management system in moving changes from development/test to production.  • Involved in upgrading applications to a new version as released by the vendor.  • Helping the developers on database related issues.  • Working closely with Application Developers in optimizing the query performance, Tuning stored procedures taking long time in production environment and performance monitoring using sql profiler.  • Analyze problems and develop solutions to meet customer needs, involve writing code  • Working closely with the top level management, clients and end users of Application for new changes (New releases) by making modifications to the database schema, Bugs and Error fixing, change and Information Request.  • Involved in implementation of MS Sharepoint 2010 in MIS, Worked as a SME, DBA and developer and Admin during and after the implemenation of this project.  • Versioning, building, deploying and maintaining code in all environments using Microsoft Visual SourceSafe.  Technologies Used: SQL Server 2005/2008, SSIS, SSRS, Share Point 2010, ASP.NET, VB.NET.  Project: Senior SQL Server Database Administrator NEC America March 2007 to May 2008 Description: Network Operation Center (NOC) at NEC provides network monitoring services to their customer around the world. Notification and events from customer's network and devices are captured through different services in NOC portal database. NOC Portal is a web based application where notification and utilization data is presented to the customers and NOC support engineers to provide information about customers sites and devices and to know if any of the devices are down and if they are generating any alarms and need to troubleshoot to get them up and running. Based on severity and type of customer (either managed or monitored) Noc Support Engineers troubleshoot the respective devices based on alarms generated for a particular site and devices. Noc Admin is the admin portal to manage and configure the customer information. Noc Portal has different modules. Dashboard, Report Central for generating different Reports, Service central to show customer ticket information, number of opens tickets, closed tickets, and average resolution rate in days.  Responsibilities:  • Analyzed problems and develop solutions to meet customer needs, involve writing code  • Worked closely with higher level management for implementing new functionality (New releases) by creating new database schemas, making modifications to existing database schema, Bugs and Error fixing.  • Created reports as needed by the top level management.    • Managed Database Structures, Disk Spaces, Storage Allocations, and table's constraints, Database Access, Roles and Privileges. Creating Users and Roles.  • Worked Extensively on MS SSIS and SQL DTS for Extraction, Transformation and Loading of data from various applications which uses Oracle databases.  • Responsible for creation and maintenance of Data ware house database for reporting purpose.  • Helped the developers on Database related issues.  • Created Stored Procedures, Views, Tables, Constraints, Triggers, Cursors, Indexes, functions on Database objects  • Worked closely with Application Developers in optimizing the query performance, Tuning stored procedures taking long time in production environment and performance monitoring using sql profiler.  • Planned and scheduling Database Backups, Restoring Databases. Created Database Maintenance plans.  • Versioning, building, deploying and maintaining code in all environments using Microsoft Visual SourceSafe.  Technologies Used: SQL Server 2000/2005,ASP.NET,VB.NET, Visual Basic.  Project: Sr.Applications Support Engineer The Scooter Store - San Antonio, TX January 2007 to February 2007 Description: Worked as Senior Applications Support Engineer at The SCOOTER Store. They help provide freedom and independence to people with limited mobility. They sell power chairs, mobility scooters, lifts, ramps and other accessories and provide expertise and quality service for their patients with locations in over 47 states.  Responsibilities:  • Worked on IT support helpdesk to solve magic tickets opened by users of Great Plains and savant Applications.  • Update the database pricing catalog to provide up to date information for billing personnel.  • Analyzed and troubleshoot problems, develop solutions to meet customer needs, involve writing code.  Technologies Used: SQL Server 2000/2005, Savant, MS Great Plains.  Project: Senior SQL Server Database Developer Capital One Auto Finance July 2006 to December 2006 Description: Worked as Sql server DBA /developer in the data warehouse team. I worked on IPP -Integrated Prime Program, Refund Automation and Online Notification. Integrated Prime Program aims to provide better service to customers by differentiation between the Prime and non Prime customers and helps in support of different credit model scoring to better serve the customer community. Refund automation deals with providing refund and payback to customers after the customer payoffs the loan. Online notification helps in analysis of customer online notification experience to better server the customer community.  Responsibilities:  • Analyzed problems and develop solutions to meet customer needs, involve writing code  • Versioning, building and deploying code in all environments which include third party tools like Microsoft Visual SourceSafe, Rational Clear Case  • Created Stored Procedures, Views,Tables,Constraints,Triggers, Cursors, Indexes, functions on Database objects  • Helping the developers on database related issues.  • Working closely with application developers in optimizing the query performance, tuning stored procedures taking long time in production environment and performance monitoring using sql profiler.  • Creating DTS Packages for extracting data from different Legacy systems with special emphasis on data cleaning and error handling while loading the data. Implementing ETL business logic using DTS and T-SQL.  • Building fact and dimension tables used by various dataware cubes, extracting data from OLTP and Legacy Systems to populate fact and Dimension tables.  • Creating reports as needed by the top level management.  • Worked closely with the top level management, clients and end users of Application for new changes (New releases) by making modifications to the database schema, Bugs and Error fixing, Change and Information Request.  Technologies Used: SQL Server 2000, Analysis Services, Visual Basic, AB Initio.  Project: Developer Support Engineer - Microsoft SQL Data Services Irving, TX December 2005 to June 2006 Description: Part of Microsoft Product Support Services team, for delivering technical support to developer communities with a focus on database application development. This group handles SQL Server and all technologies that are used to connect to a database from other Microsoft Development Products such as Visual Basic, Visual C++, VBScript, Visual C#.NET and Visual Basic .NET. Utilizing knowledge of the customer environment, deliver timely and high quality incident resolution focusing on root cause analysis, prevention, and knowledge transfer. The primary focus is to ensure that all Microsoft customers are very satisfied with the effectiveness and efficiency of the support they receive. Effectively manage cases and sub-cases to ensure timely and high quality communication with customers and resolution of all issues. Develop a relationship with technical peers for the technology being supported and related technologies in order to ensure improved collaboration and satisfaction in support. Support services will be provided for a broad range of customers from small development shops and independent software vendors to Fortune 500 companies. Other responsibilities include identifying and documenting issues with Microsoft products and technologies, developing sample code, and ensuring the highest levels of customer satisfaction.  Responsibilities:  • Analyzed problems and develop solutions to meet customer needs, involve writing code and recreating and analyzing the errors faced by customer for proper diagnosis.  • On call Support provided for a broad range of customers from Fortune 500 companies, small development shops and independent software vendors for issue relating to configuring, installation, development, performance tuning ,Maintenance of MSSQL SERVER and all technologies that are used to connect to a database from other Microsoft Development Products such as Visual Basic, Visual C++, VBScript, Visual C#.NET and Visual Basic .NET  • Reproduce customer's problem in the product support services labs and provide accurate and complete solution to the issues faced after extensive research and test.  • Creating tables, constraints, stored Procedures, triggers, functions, setting up replication, set up virtual instances of sql server on cluster, back up and restoring databases, creating DTS packages, configuring linked servers as part of reproducing the customer's problem.  • collecting and analyzing sql profiler trace,Netmon Traces,Pss diag, Mpsreports for root cause analysis of performance related problems  • Suggest Guidelines and recommendations to the customer for efficient technology usage and to avoid pitfalls  • Communicate with corporate customers via telephone, written correspondence, or electronic service regarding problems identified in SQL Server software and provide fix.  • Participate in daily triage meetings to share knowledge with other engineers and develop efficient customer solutions  • Identify and report both software bugs and customer suggestions  • Learn prerelease products in area(s) of support responsibility in order to support them when released  • Learn entire product or product family supported and continually improve personal knowledge and skills  Project: 1) BASESII - Bell Atlantic Service Entry System, DBA Verizon Data Services June 2005 to September 2005 Project: 2) One Source, June 2005 - September 2005.  Description: One Source is an Integrated Application developed for Call centers and Agents of Verizon for Pricing of products, Proposal and quotes generation of different products as requested by customers and Order submitting System.  Responsibilities:  • On Call 24x7 for maintenance on database systems of Bases II and One Source applications., Worked as Production support DBA  • Versioning, building and deploying code in all environments which include third party tools like Microsoft Visual SourceSafe, Rational Clear Case  • Creating Stored Procedures, Triggers, Cursors, Indexes, functions, views on Database objects  • Managing Database Structures, Disk Spaces, Storage Allocations, and table's constraints, Database Access, Roles and Privileges. Creating Users and Roles  • Planning and scheduling Database Backups, Restoring Databases  • helping the developers on Database related issues.  • Worked closely with Application Developers in optimizing the query performance, Tuning stored procedures taking long time in production environment and performance monitoring using sql profiler.  • Installing Multiple Database instances, applying service packs, Creating Schemas and keeping it synch with different Production, Development and testing Environments.  • Configuring linked server, worked extensively on Cross Instance and cross database queries.  • Creating and Maintaining Databases and Database Maintenance plans  • Creating DTS Packages for extracting data from different Legacy systems with special emphasis on data cleaning and error handling while loading the data. Implementing ETL business logic using DTS and T-SQL.  • Creating reports as needed by the top level management.  • Worked closely with the top level management, clients and end users of Application for new changes (New releases) by making modifications to the database schema, Bugs and Error fixing, Change and Information Request.  Technologies Used: SQL Server 2000, ASP.NET, C#.NET & Visual Basic. Database Administrator /Developer Verizon Data Services September 2004 to September 2005 Description: Bell Atlantic Service Entry system II (BASESII) is an ordering Application used by various calls centers and Agents of Verizon, Spread over different geographical locations. The Application is used to take and Submit Orders from customers to different Ordering systems (Back End Systems /Main Frame Systems), from there the order is send out for Provisioning. The access to application is maintained by different roles assigned to different users and there by curtailing the access based on role. The system provides the flexibility to take in new orders, Conversion and change services. The order is submitted and the status of the order is tracked based on the regular feed received by different backend system and the status is updated and thus keeping track of the order. Database Administrator Verizon Data Services as Client September 2003 to June 2004 Description: National Sales Tracker is a sales tracking tool to aid the sales department of a leading Telecom company to keep track and evaluate their business activities. Developed for Verizon sales department NST comprises of three related modules: DMT (Data Manipulation Tool), RGT (Report Generation Tool) and AT (Analysis Tool). NST helps in increase data quality, provide more user-friendly business definitions and language augment business functionality and employs Consumer Business Model with the integrated database structure. It enables end-user real-time data entry. Produces a foundation to incorporate new business functionality in a more efficient and cost-effective fashion. RGT (Report Generation Tool) helps in De-commission current reporting systems and associated support. Significantly reduces time and effort required to produce reports manually. Client's access information on demand via their current web-browser centralized reporting system across the Verizon consumer sales organization. AT (Analysis Tool) increase service levels to Consumer field and senior management.  Responsibilities:  • Creating and Maintaining Databases and Database Maintenance plans  • Creating DTS Packages for extracting data from different Legacy systems with special emphasis on data cleaning and error handling while loading the data. Worked as an ETL lead, responsible for implementing the entire ETL business logic using DTS and T-SQL.  • Creating Stored Procedures, Triggers, Cursors, Indexes, functions, views on Database objects.  • Managing Database Structures, Disk Spaces, Storage Allocations, table's constraints, Database Access, Roles and Privileges. Creating Users and Roles.  • Planning and scheduling Database Backups, Restoring Databases.  • Helping the developers on Database related issues.  • Monitoring and optimizing the performance of database.  • Creating Schemas and keeping it synch with different Development and testing Environments.  • Participated in implementation and support of the application.  Technologies Used: SQL Server 2000, ASP.NET, C#.NET & Visual Basic. Education Master of Computer Applications in Computer Applications Osmania University Bachelor of Commerce in Commerce Osmania University Skills databases (10+ years), MS SQL Server (10+ years), SQL (10+ years), SQL Server (10+ years) Additional Information COMPUTER SKILLS  Databases: SQL Server 7.0/2000/2005/2008/2012/2014/2016, Oracle 7.0/8.0/9i/11g.  Languages: VB, Asp, ASP.net, C, T-SQL, PL/SQL, UNIX shell scripting, MS Dos batch programming.  Operating Systems: DOS, Windows NT, Windows 2000/2003/2008/2012.  Others: MS Office, MS IIS, MS-Exchange, MS outlook, MS project, MS Great Plains, MS Visio, MS SharePoint 2010/2012, Confio Solarwinds, Red Gate Tools, SQL Ignite, ASP, Visual Basic 6.0, Developer 2000, JIRA, Confluence, Slack, SQL Sentry performance monitoring tool, Zuora.
Database_Administrator
Computer Network/Distribution Center Support Computer Network/Distribution Center Support Dover, DE Work Experience Computer Network/Distribution Center Support Quaker City Motor Parts Corporate Headquarters - Middletown, DE 2000 to Present SYSTEMS ADMINISTRATION  • Excellent knowledge of Windows 2003\2008 operating system hardware and software; install, configure, administer and maintain all server related software and hardware licensing.  • Establish Active Directory (AD) root domain, including domain controllers, global catalog servers, and organizational units; created Domain Name System (DNS) to support AD; troubleshoot and quickly resolve AD and DNS issues.  • Oversee file and print sharing environment on LAN; migrated file, print, ftp, and shared applications to a virtualized Windows 2008 R2 64-bit platform using HyperVisor technology.  • Implement and support domain Group Policy; create policy objects, establish computer and user configurations, logon scripts, and apply administrative templates.  • Install and maintain a variety of network application end user software; procure and configure all off-site and in-house network printers.  • Familiar with Virtual Server environment; currently utilizing Windows Datacenter 2008 with Hyper-V Manager and Failover Cluster Management; SANs linked using iSCSI protocol.    DATA COMMUNICATIONS  • Spearhead project to replace and migrate seven T1.5 Mbps frame relay data circuits to Multiprotocol Label Switching (MPLS) network technology.  • Support seven T1.5 Mbps frame relay circuits used for connectivity between Local Area Network (LAN) at corporate headquarters and LANs at remote distribution centers and parent company.  • Procure T1.5 Mbps frame relay data circuit and established Wide Area Network (WAN) connectivity for mail delivery, company web sites, remote access, and Internet mail service.  • Maintain network infrastructure components including Cisco 1841, 2600, 2610, and 2900 model routers, 3Com and Adtran secure gateways, firewalls, switches, and hubs; troubleshoot LAN/WAN connectivity issues and coordinate repairs with providers.    CITRIX/TERMINAL SERVER  • Maximize all aspects of a Citrix/Terminal Server environment that services 7 geographically separated distribution centers and 50 web interface application users.  • Procure and configure Windows 2003 R2 server used to support ICA/RDP environments; thorough understanding of terminal server hardware/software and licensing requirements.  • Maintain Citrix software used by thin client and web interface users; currently running Citrix Presentation Server 4.5, Web Interface 5.0.1, Secure Gateway 3.0, and XenApp client; recently implemented a second secure web interface to support IPAD.  • Control Citrix security environment using a combination of local security, farm and group policies, secure gateway, router interface, and SSL certificate.    VoIP  • Optimize Voice over IP (VoIP) telephone network system encompassing corporate headquarters and 7 geographically separated distribution centers.  • Procure Dell PowerEdge 210 servers running Windows 2008 SP2, 64-bit operating system for primary and secondary call center manager platform.  • Manage all VoIP system hardware including router interfaces, branch and phone hubs, PRIs, IP, mobile and analog telephones, and fax machines.  • Utilize call center software to control static and dynamic communications environment; ensure connectivity to Exchange server for voicemail delivery.    IBM iSERIES    • Oversee operating environment for IBM iSeries midrange computer system, most critical hardware/software component used by company.  • Project manager for IBM iSeries system upgrade from Power5 9406-520 to Power6 8203-E4A and IBM i5/OS software upgrade from V5R3 to V5R4 and from V5R4 directly to V7R1; review, download, and install individual and cumulative PTF packages as required.  • Install and configure customer-installable hardware including communications interfaces, tape and disk drives, and system consoles. Diagnose and report hardware/software maintenance issues; coordinate equipment repair with vendors.  • Create device descriptions for network interfaces, communications lines, virtual devices, system consoles, tape drives, optical units, printers, and terminals; configure Integrated File System (IFS) directories and output queues. MAINFRAME COMPUTER DATABASE ADMINISTRATOR United States Air Force, Communications 1980 to 2000 Received merit promotion to most critical technical position at Data Processing Center. Maximized performance of two mainframe computer systems used to provide online and batch processing services to over 4,000 base customers.    MAINFRAME COMPUTER OPERATIONS SHIFT SUPERVISOR/OPERATOR  • Supervised personnel and equipment operations for two Unisys mainframe 1160 and 2200 computer systems. Performed full system restart/recoveries; assisted system monitors during job stream recoveries/reruns; assigned to shift with heaviest workload.    COMMUNICATIONS/COMPUTER HELP DESK SUPERVISOR  • Managed Communications/Computer help desk servicing over 4,000 customers. Directed help desk analysts concerning first line troubleshooting for all base computer resources. Education Associate In Applied Science in Data Processing Community College of the Air Force - Maxwell AFB, AL Military Service Branch: Air Force Service Country: United States Rank: MSgt (E-7) February 1980 to January 2000 Communications/Computer Career Field Commendations: Meritorious Service Medal;  Air Force Commendation Medal with 1 device;  Air Force Achievement Medal;  NCO Leadership School Distinguished Graduate;  Below-the-Zone Promotion to Senior Airman
Database_Administrator
Independent Contractor/Project-Based Assistant Database Administrator Independent Contractor/Project-Based Assistant Database Administrator Independent Contractor/Project-Based Assistant Database Administrator - CJTech Online Canton, MI A driven professional experienced in working in a fast-paced environment demanding strong, organizational, technical, and  interpersonal skills. Seeking a career opportunity in which I can utilize and grow my database and project management  experience, 19 years of admissions and career counseling expertise and psychology and information systems coursework to  meet and exceed outcome measurement standards. Work Experience Independent Contractor/Project-Based Assistant Database Administrator CJTech Online - Harper Woods, MI 2013 to Present • Audit, modify and amend sales data in systems  • Data analysis and project management  • Data security, integrity and reliability  • Provided Leadership, by training colleagues on how to input and extract data.  • Generate Standing Operating Procedures  • Prepare excel spreadsheets data for sales reporting  • Generate monthly sales reports for distributors  • Monitoring database efficiency  • Ensure data integrity  • Creating complex query definitions that allow data to be extracted Outreach & Admissions Counselor DEPARTMENT OF LABOR, Job Corps - Detroit, MI 2000 to July 2019 • Facilitated program orientations to prospective youth applicants, high school/college staff and community organizations  • Interviewed and assessed potential applicants to determine eligibility according to the U.S. Department of Labor's guidelines  • Verified eligibility documents  • Processed admissions applications and denials  • Assessed for suitability of qualified applicants  • Acted as a liaison with public and private service agencies and provided referrals for rehabilitation services  • Provided intense follow-up services and psychological support to prospective, active and formerly enrolled trainees utilizing a systematic case management categorization  • Supported the contract's quality assurance plan  • Assessed/taught employment readiness Education Master of Science in Information Systems Minot State University - Minot, ND 2019 Bachelor of Arts in Psychology University of Michigan - Ann Arbor, MI 2006
Database_Administrator
Data Migration and Integration Specialist Data Migration and Integration Specialist Data Migration and Integration Specialist - White Box Technologies Springville, UT I am a dedicated and motivated database administrator and developer with over 30 years of experience. I am  a self-starter and strong independent worker and also a good team player able to learn and implement new  technologies/methodologies. I have designed, developed, and implemented scores of systems using a wide  variety of languages and tools. I am adept at isolating issues/bugs/flaws in systems and determining and  implementing the appropriate solution. Work Experience Data Migration and Integration Specialist White Box Technologies 2019 to Present Perform data migration and integration for public sector software moving to different platforms. Engineer Dell 2019 to 2019 2019  Abbtech  Upgraded older computers and Windows versions to new computers using Windows 10. SQL Developer Gospec Marketing 2019 to 2019 Created SQL scripts to restructure data extracted from Eloqua marketing automation software to SQL Server for querying and reporting purposes. Database Administrator/Software Engineer/SQL Developer/Data September 2008 to July 2018 Conversion Specialist  Modere    Database Administrator responsible for multiple Informix databases. Duties included design and creation  of databases, tables, indexes, triggers, stored procedures. Also responsible for database monitoring and turning.  Design and implement, and maintain a variety of systems to support a Multi-Level Marketing Company on Informix databases. Systems developed using Informix 4GL and SQL included commission system, data  entry, AR, electronic funds transfer, etc.  Responsible for c# back end processes to SQL Server databases performing a variety of functions. These  functions included: data validation, commission calculation, data manipulation, etc. Systems were  developed using Visual Studio, asp.net, Microsoft SQL Management Studio and Team Foundation Server.  Design and implement, and maintain a variety of systems to support a Multi-Level Marketing Company on Informix databases. Systems developed using Informix 4GL and SQL included commission system, data  entry, AR, electronic funds transfer, etc.  Extended in-house APIs to communicate with third party APIs and perform functions against SQL Server  database.  Created processes to access and update Exigo Direct Marketing Software through API calls, c#, and SQL  Designed and implemented processes for gathering and calculating data for use by the Eloqua marketing  automation platform using c# and SQL to be transmitted via APIs and Web Services.  Implement multiple interfaces to send and receive data from a variety of banking institution and payment  services.  Converted legacy COBOL system to Informix DBMS.  Converted Informix system with multiple character encodings for Asian Markets to UTF8.  Technologies used: SQL Server, asp.net, T-SQL, Visual Studio, Team Foundation Server, c#, c, Informix  DBMS, Informix 4gl, SFTP, ksh, nawk, sed, grep, COBOL, Oracle Eloqua, Exigo. Data Migration Specialist Decade Software January 2006 to January 2007 Designed and implemented data conversion process to populate Environmental Health software using  SQL Server 2000 and SQL 2005 from client's legacy data. The processes included the conversion of historical data, user security, data scrubbing, etc; and were implemented with Microsoft Data  Transformation Services and SSIS.  Technologies used: SQL Server, T-SQL, Access, Visual Basic, DTS, SSIS Independent Contractor Rancho Vitello Veal Farm 2003 to 2006 Designed and developed Calf Tracking System using Microsoft Access/Visual Basic. Calves added or removed from inventory, medicinal treatments, weights, etc. were entered into portable Psion computers.  This data was then imported into an Access database where it was used for invoicing, inventory, and analysis.  Technologies used: Access, Visual Basic, Psion Independent Contractor Vans Shoes 2003 to 2006 Designed and developed Order Entry/Sales Tracking System using Microsoft Access/Visual Basic for Regional Sales Manager of Van's footwear company. At that time, regional managers of Van's were  independent contractors and were not provided software with which to conduct business.  Technologies used: Access, Visual Basic Software Engineer/ Database Administrator/System Admin Dairyman's - Tulare, CA January 1991 to January 2003 Asa Database Administrator, designed, implemented, and maintained 100+ user Informix  Database system. Duties included database analysis and design/creation/population, indexing, stored  procedure design/implementation, trigger design/implementation, backup and recovery plan, monitoring  and troubleshooting performance issues, data migration from legacy systems, data purging, security, and user and role setup.  As a Senior Programmer, designed, implemented, and maintained database applications including, but not  limited to: GL, AR, AP, Order Entry, LIMS, Production Scheduling, Production Recording, Shipping/Receiving, Parts and Maintenance, Helpdesk, Human Resources, Time and Attendance, RF, Electronic Funds Transfer, and EDI using Informix 4gl and Fourgen development tools.  As a DBA/Programmer, wrote scripts (ksh, csh, sh, nawk, sed, grep, etc.) for environment switching,  database monitoring, importing/exporting/validating data, system monitoring, etc.  As a backup Network Administrator, maintained UNIX LAN. Duties included user account creation and maintenance, monitoring and troubleshooting performance issues, and printer setup and administration.  Technologies used: Informix DBMS, Informix 4gl, Informix ESQl, Informix SE, SQL, Fourgen, Solaris, c, COBOL, Dbase, CPM, Kermit, ProComm Plus, MySql, Dreamweaver, PHP, FTP. Software Engineer/ Database Designer Total Image 1988 to 1994 Designed and created Multi-Level-Marketing software using Access and Visual basic to record distributors and sales and calculate commissions. Education Bachelor of Science Computer Science Fresno State - Fresno, CA Skills Data conversion, Data mapping, Database administrator, Database, Database design, Dbms, Informix, Sql, Stored procedure, Back end, C#, Scripting, Software engineer, Visual basic, Cobol, Shell scripting, Asp.net, Engineer, Optimization, Mapping Additional Information Skill Highlights    Database Administrator  Over 20 years Informix experience including database design,  maintenance, data mapping, integration, trigger and stored procedure  creation, index creation and tuning, and query optimization.    Software Engineer  Fluent in Informix 4gl, c#, shell scripting, SQL. Intermediate asp.net  skills. Intermediate Visual Basic Skills. Exposure to many languages over  my career.    SQL Developer  Designed, developed and optimized queries for Informix and SQL  Server queries for front and back end solutions. Created, designed,  and analyzed new and existing tables, indexes, triggers, constraints,  etc.    Data Conversion Specialist  Converted Legacy COBOL system to Informix DBMS. Converted  Informix system with multiple character encodings for Asian Markets to  UTF8.
Database_Administrator Software_Developer Systems_Administrator
Advanced Support Analyst - L2 Advanced Support Analyst - L2 Advanced Support Analyst - L2 Atlanta, GA Work Experience Advanced Support Analyst - L2 Spring Mobile Solutions - Atlanta, GA July 2016 to March 2018 Member of on-site implementation team responsible for deploying Springs CPG mobile sales application to over 117,000 users. Empowering North American bottlers to reduce operating costs, increase workforce efficiency and drive revenue growth.  • Provided level two support of all incoming incidents, ensuring communication between integrated systems and successful processing of customer orders and deliveries.  • Utilized Service IT to manage technical support tickets, adhering to ITIL incident management process flow and within business SLA's.  • Built and executed SQL queries to troubleshoot and validate data inconsistencies.  • Implemented and managed resource monitoring solutions to report real-time metrics of network and server performance to business partners and senior management.  • Coordinated with business users and technical groups to review open incidents, validate data configurations and coordinate the implementation of network and system updates. Senior Software Support Analyst Intradiem, Inc - Alpharetta, GA February 2015 to April 2016 Member of Tier 3 helpdesk team tasked with providing technical support and case management until ticket resolution.  • Drove the resolution of customer issues by defining and diagnosing issues utilizing technical expertise, product knowledge, communication and problem-solving skills.  • Prioritized issues of varying severity, and effectively managed the resolution or escalation of all issues within accepted service levels.  • Conducted root cause analysis for high priority technical issues and keep detailed documentation of all steps in Salesforce CRM.  • Interfaced with Technical Operations and Success Management teams to escalate cases with significant business impact to the company or the customer. Interactive Designs, Inc - Alpharetta, GA March 2006 to February 2015 Software Support Manager Interactive Designs, Inc 2011 to 2015 • Managed the support team in the day-to-day support of proprietary POS application.  • Oversee vendor and client relationships, resolution of escalated support requests and direction of department workflow through project assignment and responsibility delegation.  • Assisted in the development and implementation of problem tracking and reporting system and policies to document and track problem tickets to issue resolution.  • Designed and initiated procedures for problem identification, tracking and documentation reducing problem ticket resolution time in half.  • Utilized SharePoint platform to manage customer support issues. Database Administrator Interactive Designs, Inc 2008 to 2011 • Conducted SQL Server database installations, configurations and maintenance.  • Configured LAN and WAN implementations utilizing SQL replication to provide data sharing between multiple offices and ensure redundant backups of transactions.  • Synced SharePoint lists to SQL Database servers to store user content.  • Scheduled and perform weekly database audits to maximize system performance.  • Utilize SQL Server Reporting Services to improve processes and drive system efficiency. Software Support Technician 2006 to 2007 • Utilized SQL queries to identify problems with data and determine steps for resolving product issues.  • Conducted software installations, pc hardware configuration, maintenance, and technical support for end users.  • Completed Microsoft certifications to earn quick promotions and elevated responsibilities. Education Bachelor of Arts in Political Science Morehouse College - Atlanta, GA Assessments Critical Thinking — Expert August 2019 Using logic to solve problems. Full results: https://share.indeedassessments.com/share_assignment/zg-flai5qid3sccq Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Database_Administrator
DBA DBA DBA • 3 years of experience in Database Administration, Data Architecture and Development using SQL server 2005/2008/2008 R2/2012/2014/2016 systems in OLTP and OLAP environment.  • Expertise in Database Administration on Production Servers with server configuration, performance tuning and maintenance with outstanding troubleshooting capabilities.  • Extensively worked on installing and configuring (32bit/64bit) different versions SQL Server 2000, 2005, 2008 R2 and 2012 updating with latest hot fixes and service packs.  • Configured and Maintained SQL Server Always On Failover Cluster for Active-Active and Active-Passive Clustering.  • Extensive Knowledge on SQL server Always On Availability Groups.  • Extensively worked on implementing High availability solutions like different Replication models (Snapshot and Transactional), Log shipping, Clustering and mirroring on physical and virtual machines.  • Migrated SQL Server 2005/2008 databases to SQL Server 2012.  • Extensively worked on Active-Active and Active-Passive Clustering.  • Expert in Performance Tuning by Index Defragmentation, optimizing execution plans, proper usage of indexes and table partitioning.  • Expertise in reading and understanding execution plan and fixing the query to execute with low cost using joins like merge, nested loops, hash join.  • Extensively worked on Locks, Deadlocks, Handling Isolation Level and Concurrency Effects, Detect CPU, I/O, Memory Bottlenecks.  • Monitoring Event Viewer, SQL Error logs and Log file viewer for software and hardware related errors.  • Migrated SQL Server 2000 databases into SQL Server 2005 and SQL Server 2008.  • Experience working with Data Compression techniques like Row Level and Page Level Compression and Database Backup Compression in SQL 2008.  • Good at SQL Server 2008 R2 new features like Policy Based Management, Data Compression, Resource Governor, Performance Data Collector, Transparent Data Encryption (TDE)and Change Data Capture.  • Expertise in using Native tools like SQL Server Profiler, Database Tuning Advisor, Perf Mon and third party tools like Lite Speed and Red gate.  • Handled up to 500 GB to 1 TB Size databases with clustered environment.  • Created effective Backup and Recovery plan by Transactional Log and Full Database Backups and utilized to recover data in point in time in case of disaster of server.  • Handling Memory configurations for SQL Server 2005 and 2008 on Windows 2003/2008.  • Configured Security at ACTIVE DIRECTORY and SQL Server Level by Creating Principals (logins) and Mapping users to roles. (Securable and Permissions).  • Performed BCP, BULK INSERT, Imported and Exported data from different Data Sources.  • Proficient in Extracting, Transforming and Loading (ETL) data from Excel, Flat file, to MSSQL server by using SSIS services.  • Experience in using SSIS tools like Import and Export Wizard, Package Installation, and SSIS Package Designer. Work Experience DBA Chinese Community Center - Chicago, IL January 2016 to July 2016 The Chinese Community Center is a volunteer-based and non-profit organization dedicated to providing quality free health care to uninsured people of all ages living in the community. The Clinic relies on support from individuals, donation, corporations, foundations, community service organizations. The clinic is a volunteer, free medical clinic staffed by licensed medical professionals that includes internal medicine and family practice physicians, nurse practitioners, behavioral health counselors, and many specialty physicians. In addition, volunteers also provide administrative and information technology services.  Responsibilities:  • Installed, Configured, Administered SQL Server 2014/ 2012 in Development, Test and Production Environments.  • Configured SQL Server 2012 Always on Clustering on windows 2012  • Configured Database mirroring  • Worked on complex T-SQL statements, and implemented various codes and functions.  • Involved in creating Stored Procedures, views, tables, constrains.  • Created stored procedures and triggers for Data consistency.  • Created views to facilitate easy user interface implementation, and triggers on them to facilitate consistent Data entry into the database.  • Wrote complex stored procedures to process employee's requirement and generating.  • Identified, tested, and resolved database performance issues (monitoring and tuning) to ensure database optimization.  • Created Database Maintenance Plans for the Performance of SQL Server, which covers Database Integrity.  • Debugged the T-SQL queries for performance tuning.  • Checked & updated Database Statistics and Re-indexing.  • Created Users and Roles, and managed security and permission of database.  • Supporting application teams for their deployments on Development, Test and Production Environments during off Production hours.  • Involved in Refresh/Restore activities, fixing security issues.  • Fine-tuned Service Manager Application.  • Developed ASP.NET as an interface  • Applied latest Services packs on clustered and standalone instances.  • Worked on SSIS and SSRS deployments.    Environment: Microsoft Windows 2003 R2/2008/2008R2/2012/2012R2 Server, Microsoft SQL Server 2014/2012/2008 R2/2008/2005  Title: Sales Management Portal    The sales management portal is mostly used to process and store the data of the client and the staff this helps us in maintaining the records and manage the sales environment in the most proper way this portal helps us to have a better communication with the client and help the client to know about the services we provide.    Responsibilities:  • Installing, Configuring and Maintaining SQL Server 2008/2005/2000 on Active/Active Cluster with latest Service Packs, Hot Fixes.  • Designed the Database Recovery plan and implemented the Database Mirroring in SQL Server 2005 and participated in Disaster Recovery Drill processes.  • Provide and Monitor database "health" - availability, reliability, performance and capacity planning using SQL Profiler, Database Tuning Wizards.  • Provide Reliability using Transactional Replication.  • Involved in creating Stored Procedures, views, tables, constrains.  • Created stored procedures and triggers for Data consistency.  • Created views to facilitate easy user interface implementation, and triggers on them to facilitate consistent Data entry into the database.  • Troubleshooting blocking issues, deadlocks using blocker scripts, trace flags and activity monitor.  • Performance Tuned Stored procedures using Index Tuning Wizard, Estimated Execution plan, Profiler and PerfMon.  • Used the DMV's to find the missing indexes on the tables for most appropriate used and missing indexes.  • Setup, Installation and Configuration of SQL Server RDBMS. Evaluating and installing patches/Service Packs.  • Optimization, performance tuning of SQL Server Systems and databases.  • Setup Database Security and maintain accounts and access levels by creating suitable Logins, Roles and assigning object level permissions.  • Analysis, development and maintenance of Backup Plan, Procedures and Strategies using Maintenance Plans.  • Created Auditing procedure related Data using DDL/DML Triggers to keep track all the changes to database and data in tables.    Environment: MS SQL Server 2008/2005, Windows server 2008/ 2003 Datacenter and Enterprise edition 32 bit/64 bit, Transact-SQL, Visual Studio 2005 for ASP.NET, SSIS, SSRS, TFS(Team Foundation server). DBA Cigniti Technologies Ltd - Hyderabad, ANDHRA PRADESH, IN July 2014 to June 2015 India    Responsibilities:  • Prepared Documentation for the Disaster Recovery plan.  • Designed Data Integrator jobs with Error Handling and email notifications.  • Managing Databases spread across multiple servers in Production, Development & testing environments.  • Configured ALWAYS ON setup between different Data Centers.  • Migrated the databases from SQL 2005 to SQL 2008 and SQL 2008 to SQL 2012/2014.  • Worked with Development of SQL Server 2016  • Generated periodic reports based on the statistical analysis of the data using SQL Server Re-porting Services (SSRS).  • Daily DBA tasks like handling user's permissions and space issues on Production and Semi-Production Servers and handling maintenance Jobs.  • Managing alerts and security, Re-indexing/Reorganizing Indexes, performing DBCC checks.  • Performed troubleshooting and fine-tuning of databases for its performance and concurrency.  • Performed Scheduling jobs and monitoring and troubleshooting them.  • Performing query optimization and performance tuning using native tools like performance monitor, resource monitor, profiler, DMV'S and built in performance reports.  • Resolving blocking and deadlock issues using activity monitor and system stored procedures.  • Performed BCP, BULK INSERT, Imported and Exported data from different Data Sources.  • Integrated SQL traces with PerfMon log to have better graphical analysis to find system bottlenecks  • Worked on Reports and automated the Jobs for Running the Reports(SSRS).  • Setting up Clustered environment for SQL Server Administration.  • Expert in Performance Tuning by Index Defragmentation, optimizing execution plans, proper usage of indexes, Index rebuild, reorg, horizontal and vertical partitioning.  • Created linked servers between SQL Servers  • Used BCP utility to publish table output to text files  • Constant monitoring the work flow using the Administrative Tool Facets.  • Performed database compressions using MS Azure and other tools such as Informatica Cloud  Environment: SQL Server 2008R2/2012/2014, Windows Server 2008(x64), SQL Server Management Studio, Visual Studio 2013, T-SQL, SQL Profiler, SQL databases, C#.NET, ASP.NET. Database Administrator India First Life Insurance - Hyderabad, ANDHRA PRADESH, IN May 2013 to June 2014 India.    Responsibilities:  • Responsible for installing and maintaining SQL 2008 Cluster environment and Performed migrations from SQL server 2005 to SQL server 2008.  • Applying existing servers with relevant Service Packs, Hotfixes and any Critical Security Updates released by Microsoft.  • Analyzed SQL Servers and Databases and came up with a plan for consolidation based on usage, performance, and compatibility.  • Implemented High availability & Disaster Recovery procedures, Cluster (active/active, active/ passive), DB Mirror, Replication and implemented log shipping.  • Used BCP utility to publish table output to text files and created SSIS package to Export and Import data from SQL Server to Access, Text and Excel files and Configured SQL mail agent for sending mails upon package deployment.  • Experience in Performance Tuning in SSIS packages by using Row Transformations, Block and Unblock Transformations.  • Developed Automated Backup jobs and DBCC scripts for databases and transaction logs.  • Configured Linked Servers between different servers  • Experience in configuring report manager for creating reports and snapshots.  • Used DBCC and DMV for optimization and better performance  • Used Replications like Snapshot, Merge and Transactional for Reporting, Data Transfer and Data Warehousing  • Uploading Reports on to Report manager and Organized them based on Business Rules.  • Installed and administered two node cluster Active/passive.  • Created Stored Procedures, Triggers, Views and Functions for the Application.  • Extensive testing on the Performance of the Stored Procedures.  • Used DTS packages to move logins and jobs from one server to another server.  • Used log shipping for synchronization of database.  • Good experience in data modeling and metadata services.  • Worked with Strata Cloud for the transformation of service model    • Implementation of SQL server logins, Roles and Authentication modes as a part of security policies.    • Work on weekly Issues reports which are generated as a part to improve Performance.    • Continuous monitoring server health with Idera monitoring tool and Used Data Center Monitoring System (SCOM) to monitor the connection.    Environment:  SQL Server 2005/2008, Windows 2008 server, Windows Server 2008(x64), SQL Server Management Studio, Visual Studio 2010, T-SQL, PowerShell, SSRS, SSIS, SQL Profiler, Activity Monitor, Data Collector, Performance Monitor, Database Tuning Advisor, C# and .NET. Education Computer Sciences Vignan University - Guntur, Andhra Pradesh Masters in Computer Sciences in Computer Sciences Governors State University - Chicago, IL Skills .NET (2 years), database (2 years), Databases (2 years), MICROSOFT SSRS (2 years), MS SQL Server (2 years) Additional Information TECHNICAL SKILLS:    Operating Systems Windows 2008 R2/2008/2003/XP/Vista/7, Linux(Ubuntu), Open Suse.  Databases MS SQL Server 2016/2014/ 2012/2008r2/2008/2005/2000. MS Office Access 97/2000/2003 & SQL Workbench.  ETL Tools  SQL Server Integration Services (SSIS), SQL Server Reporting Services (SSRS), SQL Server Analysis Services (SSAS), Data Integrator, Data Transformation Services (DTS).    Web Server IIS 5.0, 6.0, 7.0 & 8.0.  Database Tools SQL Profiler, SQL Query Analyzer, Index Analyzer, SQL Server Management Studio.  Data Modeling Tools Erwin, Red gate, Idera, Visio.  Languages T-SQL, C, C#, java script, Visual Studio 2012/2008R2/2008/2005/2003, ASP.NET, VB.NET.  Applications Microsoft Office 365, Adobe Photoshop, Acrobat Reader/Writer/Share point/Dynamics 365
Database_Administrator
Technician Technician Cedar Park, TX • Business Analyst with a proven track record of optimizing the performance of marketing and sales initiatives by developing and deploying focused, standardized, and comprehensive diagnostic tools and analysis.  • Recognized leader committed to significantly improving revenue results and ROI, adapt at providing concise executive summaries and strategies by building and working with cross-functional teams.  • Excellent communication skills.    HARDWARE/ SOFTWARE/ APPLICATIONS    • Microsoft SQL Server, Oracle, Microsoft Access, RDBMS Programming & Architecture, Salesforce  • C, C++, Visual Basic, Perl, Java, CGI, MS Office, MS Project, CRM, BI tools Authorized to work in the US for any employer Work Experience Technician Spectrum - Austin, TX 2017 to 2019 Comfort Air Solutions HVAC Owner Comfort Air Solutions - Austin, TX 2010 to 2017 Business Analyst, World Wide IBM 2008 to 2010 • Directed and deployed marketing support and analysis for US and Canada creating root cause analysis and strategic recommendations for marketing executives. Led an analyst team crucial to the delivery of $3.4B of marketing win revenue.  • Orchestrated a management system for an end to end comprehensive analytic model within all levels of the marketing team providing identification, root cause analysis and solutions to critical business issues.  • Mentored and trained a marketing analyst team of 6 providing 100% coverage for the geography.  • Enhanced marketing tools by defining requirements, metrics and deployment of standardized marketing tools saving 80 hours per week of the operations team's time.  • Led delivery of best of breed technology solutions for marketing, achieving 100% geography usage. Operations Strategist, Americas IBM 2005 to 2008 • Compiled and presented exhaustive views of business execution in all IBM brands (services, hardware, and software) by collaborating with various departments to gather business requirements, develop training modules and provide continuing enhancement to the entire marketing community in North and South America.  • Gathered and analyzed data relating to marketing campaigns, translating the information to pipeline and business performance reporting which enabled executive oversight contributing to an increase of ROI by 15%.  • Provided analytic and diagnostic leadership with key metrics that facilitated sufficient and accurate sales pipeline allowing marketing to build the next quarter pipe to 90 - 100% requirement to meet revenue goals.  • Streamlined reporting delivering high value solutions and reducing total man hours by over 50% Operations Specialist IBM 2001 to 2005 • Provided operational support and leadership as a Subject Matter Expert in Software Group's marketing structure applying insights into the sales and opportunity management process with targeted strategies and insight.  • Developed and managed tools which increased reporting and analytic capabilities for marketing while strengthening interactions with sales resulting in greater focus on closing the pipeline.  • Deployed the Siebel Customer Relationship Management Business Partner module allowing greater visibility pipeline, grew channel market share and exceeded the goal of $18M of win revenue. Marketing Database Manager IBM - Austin, TX 1998 to 2001 • Implemented and managed a database solution for marketing and inside sales decreasing costs while increasing ROI/revenues. Managed vendor contractors with a $1M budget.  • Decreased operating expenses by 30% with analysis outlining campaign effectiveness and lead generation programs resulting in 22% increase of revenue for direct sales and business partners resulting from marketing initiatives.  • Initiated and launched a new marketing database architecture and web solution for opportunity management that increased telesales revenue by 18%. Database Administrator PcOrder.com/Trilogy - Austin, TX 1993 to 1998 Resolved data timeliness and scalability needs of single data base server by creating a distributed server system, resulting in a significantly, more scalable data base farm. Increased the timeliness of data from 24 hours cycle to a few hours while accurately managing price books for over 50 distributors and 1000 computer resellers. Education BS in Information Technology American InterContinental University - Hoffman Estates, IL Skills BUSINESS PLANNING, DATABASE, SOFTWARE DEVELOPMENT, DATABASE ARCHITECTURE, ARCHITECTURE
Database_Administrator Software_Developer
Senior Marketing Systems Analyst Senior Marketing Systems Analyst Senior Marketing Systems Analyst Glendale, AZ To work in an Analytics position that utilizes my skills. Work Experience Senior Marketing Systems Analyst a Hearst Corporation - Scottsdale, AZ 2013 to 2019 Created and supported client and internal dashboards using Tableau and Datorama, connecting to various data sources and creating formulas and workarounds when solutions  were not pre-programmed into the Tableau or Datorama software.  - Collaborated with offshore engineering team to integrate systems and data sources, and to troubleshoot system bugs.  - Managed re-coding of materialized views within PL/SQL Developer during systems  migration from Ares to Kenshoo data feeds into a proprietary iCrossing dashboard.  - Supported client dashboard updates and requests on an ad hoc basis through Oracle, providing the Product Development (PD) team with SQL code updates for the Graphic User  Interface (GUI) display and integrations of new business intelligence technologies.  - Worked with Visual Studio and Report Builder to automate SQL queries and tables for reports through Microsoft SharePoint. Senior Natural Search Reporting Analyst a Hearst Corporation - Scottsdale, AZ 2012 to 2013 Mentored new analysts and trained team members on reporting and analysis, website  analytics tools, and dashboards.  - prior responsibilities of Natural Search Reporting Analyst role. Natural Search Reporting Analyst a Hearst Corporation - Scottsdale, AZ 2008 to 2012 Created and analyzed website traffic and search engine position data reports for several  Fortune 100 and 500 clients.  - Collaborated with natural search engine optimization team as well as project leaders to strategize methods to improve website traffic and search engine position to increase client  sales and market exposure.  - Researched keyword trends and search engine positioning data.  - Led monthly analytics client calls, presenting historical and current data sets via client  dashboards and other analytics tools.  - Created baseline traffic and position data reports for sales team and built ad hoc reports for existing and potential clients. Merchandising Database Administrator Publisher's Clearing House - Port Washington, NY 2005 to 2007 - Maintained entire database of Publisher's Clearing House products.  - Created charts, formulas, and macros to show categorized items and their performance.  - Trained new employees on mainframe system and procedures.  - Implemented new procedures to utilize time more effectively. Education B.S. in Marketing Arizona State University - Tempe, AZ 1997
Database_Administrator
Manager, Database Administration Manager, Database Administration Manager, Database Administration Raleigh, NC Experienced database administration manager capable of effectively and efficiently leading a team to support daily activities, as well as, enhancements. Highly detail oriented, technically skilled and enthusiastic, driven to succeed. Capable of building strong relationships at all levels of an organization, and across lines of business.  Proficiencies  ? 8 Years Database Administration Manager ? 6 Years of Management of Vendor Service Providers  ? 18 Years Oracle Database Administrator ? 5 Years Oracle Application Developer  ? 25+ Years Information Technology Professional ? Efficiency improvements (resources and systems)  ? 6 Years Oracle Clinical Application & DB Management ? 2 years Clintrial Application & Database Administrator  ? 3 Years Associate Director - Clinical &  Regulatory Applications    ? Database monitoring and management: Including  Patching, Back-ups, Disaster Recovery    ? Successful liaison between business and IT, at all  levels of an organization    ? System testing and support of user-testing Work Experience Manager, Database Administration MercuryGate International - Cary, NC May 2018 to May 2019 Enhanced utilization of DR resources by using Oracle Active Dataguard to offload read only reporting capabilities  ? Designed and implemented a quarterly Oracle DB patching process and schedule to minimize downtime for clients  ? Monitored and supported client requests for QA DB refreshes and archive restores, targeting same day turn-around  ? Supported research and resolution of client reported system outages and SLA failures  ? Planned for the architecture, design and build of an Oracle RAC environment leveraging a Managed Service Provider  ? Implemented and leveraged a new 2nd shift resource to allocate team tasks in order to minimize customer impact  ? Presented the corporate Business Continuity procedures at the 2019 user conference ("Velocity")  ? Ensured business continuity by executing regular DR drills without client downtime via snapshot standby technology Senior Manager, Database Administration Ashfield Pharmacovigilance June 2017 to May 2018 Responsible for implementation of key Safety System application database projects  ? Responsible for planning and execution of key Safety System application and database projects  ? Client on-boarding services: Planned and deployed E2B case data imports into the Oracle Argus Safety 7 system  ? Day-to-day operational services: Provided database and administrative application system support  ? System configuration and administration services: Installation and configuration of the Oracle Argus Safety Multi-tenant environment; including family/product/license set-up, and code list management/maintenance  ? System integration and interface services: Implementation of IRMS-to-Argus project - E2B XML files generated out of a 3rd-party call center application (IRMS) imported into Argus, significantly reducing case creation lead-time and elimination of duplicate data entry  ? Responsible for overall support and configuration of the corporate Safety System environment  ? Provide end-user application support and troubleshooting services of case entry issues, as well as, periodic and regulatory report generation/submission (both manual and automated gateways) Associate Director INC Research, LLC - Raleigh, NC March 2013 to May 2017 Clinical & Regulatory Applications and Database Administration    Responsible for planning and execution of key Clinical application and Infrastructure database projects  ? Oracle Argus Safety 7 Implementation: Migration and consolidation of the 100+ individual 4.X safety databases into the multi-tenant environment  ? IMPACT 14.1 Upgrade: Significant upgrade of CTMS platform (aka 3.2.0 to 14.1.0); involving coordination of the Database and Application administrators, as well as, the Clinical Operations SMEs  ? OC/RDC/TMS 4.6.6 Upgrade: Front-end application upgrade (aka 4.6.0 to 4.6.6) requiring significant backend database (aka 11gR1 to 11gR2), and server upgrade (aka W2K3 to W2K8)  ? Windows 2003 Server retirement/transition: Led infrastructure upgrade project of 130 servers hosting dozens of Clinical & Regulatory applications, without any negative impact on end-user community  ? Dense Compute database migration: Multi-year project involving significant capital investment in cutting-edge server blade, networking and SAN technology "CISCO UCS / NetApp SAN -Flexpod -architecture", requiring consolidation of multiple global in-house datacenters, into 2 strategic hosted datacenters.  * Consolidation of dozens of stand-alone Oracle database servers into strategically architected blade servers utilizing Oracle Dataguard for high-availability and remote warm DR replication.  ? Responsible for on-going Tier III support for key Clinical applications and all Oracle & SQL Server databases  ? Supported segregation of Service Operations Center (SOC): IT restructure caused by adoption of Information Technology Infrastructure Library (ITIL) into "DB Project Services" and "DB Support Services" teams.  * ~~~~~~~~~~ to support advanced troubleshooting and critical support activities, across teams as an SME, in order to minimize risk to the business; including: OC/RDC/TMS CDMS platform and companion reporting platform - Oracle Discoverer Manager, Database Administration INC Research, LLC March 2007 to March 2013 Management of the Clinical Systems Support Team  ? Team comprised of DBA's and application support responsible for daily care and administration of the company's major Clinical Applications (aka CDMS, CTMS & Safety)  ? Created a centralized Application Support Team who handled Tier II & III application support and administration, providing end-user support, system setup & configuration services  ? Responsible for migration/integration of all RDBMS systems during corporate acquisition of GCD from MDS Pharma  ? Planned and executed Oracle & SQL Server system migrations, requiring liaising with 3rd-party contactors to arrange for backups, server images, etc. to be transferred and/or shipped post-acquisition integration process  ? Tasked with merging DBA processes and personnel from both companies into a single integrated team: required compiling systems inventories and interviews in order to eliminate redundancy and achieve the desired synergy of resources. Followed up with cross-system orientation/training.  ? Responsible for annual CAPX & OPEX budgets for the RDBMS corporate assets  ? Coordinated with Oracle & Microsoft on renewals of Oracle RDBMS license true-ups and maintenance/support  ? Contracts covered all Oracle software - Oracle E-Business & Healthsciences) and infrastructure ( iAS & iDS)  ? Responsible for managing the corporate Clinical & Safety Systems  ? Led upgrade project for Oracle Clinical from versions 4.5.0 to 4.5.3 & 4.5.3 to 4.6.0  ? Led implementation project for Oracle AERS version 4.5.2; then, its upgrade to V 4.6.2  ? Led implementation project for Perceptive Informatics IMPACT version 3.1.50; then, its upgrade to V 3.2.01  ? Responsible for managing the corporate RDBMS availability & performance monitoring platform  ? Researched and implemented a corporate RDBMS monitoring solution - Quest Foglight  ? Selected software also monitors: VMware Infrastructure, Web apps, end-user experience (synthetic transactions).  ? Identified and documented Service and/or Operational Level Agreements, and their compliance/issues Manager, Database Administration INC Research, LLC - Raleigh, NC March 2007 to March 2013 Management of the Oracle Lifesciences (AERS/OC/RDC/TMS), Oracle eBusiness (Financials / Projects / HR), Perceptive Informatics IMPACT, and Microsoft SQL Server DBA Teams  ? Responsible for defining job requirements, selection and retention of DBA personnel, to maintain appropriate staff depth within the organization; leveraged The Pythian Group - 3rd-party DBA services company  ? Reviewed, developed and executed training/certification plans to ensure DBA staff skills remained current  ? Oversaw installation, monitoring & maintenance of the Lifesciences, eBusiness, and SQLServer environments  ? Liaised with business partners to secure support of new DB technologies and support of legacy environments.  ? Worked alongside other IT leads - such as TLC/CSV, Operations, Enterprise Applications, and Helpdesk - to meet project timelines and/or support SLAs  ? Reviewed and maintained contracts for product licenses and supports from vendors to ensure compliance to scale of the projected corporate growth    Management of the Clinical Systems Support Team  ? Team comprised of DBA's and application support responsible for daily care and administration of the company's major Clinical Applications (aka CDMS, CTMS & Safety)  ? Created a centralized Application Support Team who handled Tier II & III application support and administration, providing end-user support, system setup & configuration services  ? Responsible for migration/integration of all RDBMS systems during corporate acquisition of GCD from MDS Pharma  ? Planned and executed Oracle & SQL Server system migrations, requiring liaising with 3rd-party contactors to arrange for backups, server images, etc. to be transferred and/or shipped post-acquisition integration process  ? Tasked with merging DBA processes and personnel from both companies into a single integrated team: required compiling systems inventories and interviews in order to eliminate redundancy and achieve the desired synergy of resources. Followed up with cross-system orientation/training.  ? Responsible for annual CAPX & OPEX budgets for the RDBMS corporate assets  ? Coordinated with Oracle & Microsoft on renewals of Oracle RDBMS license true-ups and maintenance/support  ? Contracts covered all Oracle software - Oracle E-Business & Healthsciences) and infrastructure ( iAS & iDS)  ? Responsible for managing the corporate Clinical & Safety Systems  ? Led upgrade project for Oracle Clinical from versions 4.5.0 to 4.5.3 & 4.5.3 to 4.6.0  ? Led implementation project for Oracle AERS version 4.5.2; then, its upgrade to V 4.6.2  ? Led implementation project for Perceptive Informatics IMPACT version 3.1.50; then, its upgrade to V 3.2.01  ? Responsible for managing the corporate RDBMS availability & performance monitoring platform  ? Researched and implemented a corporate RDBMS monitoring solution - Quest Foglight  ? Selected software also monitors: VMware Infrastructure, Web apps, end-user experience (synthetic transactions).  ? Identified and documented Service and/or Operational Level Agreements, and their compliance/issues Senior Database Administrator INC Research, LLC - Raleigh, NC August 2006 to February 2007 Primary DBA for the corporate Oracle Lifesciences (AERS/OC/RDC/TMS) environment  ? Install, monitor & maintain the middle-tier applications and infrastructure  ? Install, monitor & maintain the back-end database server and instances  ? Execute & verify database instance backups and disaster recovery readiness  ? Provide end-user application and/or database support  ? Backup DBA for the corporate Oracle eBusiness (Financials / Projects / HR) environment  ? Keep current on the middle-tier applications and infrastructure configuration  ? Keep current on the back-end database server and instances  ? Monitor the environment and provide DBA services when the Primary DBA is unavailable Senior Database Administrator PPD, Inc June 1999 to August 2006 Oracle Database Administrator, Information Technology Department  ? Provided DBA Project Management services.  * Lead DBA for Oracle Clinical v4.0/4.5, and Clintrial v3.3.3: Responsible for application and database infrastructure in accordance with PPD SOPs & Systems Lifecycle.  * Lead DBA for the PPD Query Resolution System (PQRS): Responsible for design and configuration of database and application architecture in support of rewrite of PPD's QueryDirect development projects  * Managed production installation and upgrades for local & remote sites including developing and maintaining validation documentation  * Represented PPD IT at corporate and client audits  ? Provided Database Design/Development services.  * Designed logical and physical database back-end for proprietary corporate query tracking system -QueryDirect - which interfaces with Oracle Clinical  * Designed logical and physical database back-end for Forms front-end as part of rewrite of proprietary corporate query-tracking system - PQRS - which interfaces with Clintrial  ? Provided Database Administration services on Oracle v7/8i/9i/10g databases  * Installed and upgraded RDBMS software, instance creation & maintenance, performance monitoring & tuning, defragging, backup & recovery, user maintenance, and database security  ? Provided Oracle application support services  * Installed, configured and maintained Oracle 9i & 10g Application Server & Oracle Developer Server v6/6i/9i  * Administered Oracle Clinical v4/4.5, TMS v4/4.5, Oracle AERS 4.3, QueryDirect v1/2/3, Clintrial v3.3.3, Clintrace v2, and PQRS v3/4  * Researched and corrected reported issues with configuration, performance issues, including creating and/or tuning Ad Hoc queries using Integrated Review, iSQL*Plus, SAS, ODBC-based query tools System and Database Administrator & Process Consultant EDS - Warren, MI September 1993 to June 1999 Executed studies to improve economic and resource efficiency  * Studied and documented current business processes; then recommended process improvement strategies to realize economies of scale  * Performed system implementation readiness assessments and develop implementation project plans  ? Administered ORACLE databases and ORACLE-based applications  * Developed interfaces linking ORACLE database applications to mainframe DB2 & VSAM database applications using SQL and PL/SQL  * Developed ORACLE database application screens and reports using SQL*Forms and SQL*Reportwriter  * Provided end-user support of ORACLE database applications  * Created and tuned IT's and business partner's Ad Hoc SQL queries using third-party gateways (ODBC) and front-end applications such as M/S Access, M/S Query, M/S Excel, and Q+E  ? Administered two ORACLE database servers running on SUN Sparc - supporting 20 workstations  * Managed ORACLE instance creation, performance tuning, defragging, backup, recovery, user maintenance and database security  * Performed UNIX system administration including hardware & O/S maintenance and upgrades for IT and business partners; plus, maintenance, and system application/data back-up and recovery  * Administer a Novell LAN - 50+ seats Customer Service Representative EDS - Warren, MI August 1992 to August 1993 Provided technical support for IBM mainframe & SUN Sparc 10 workstation-based CAD/CAM applications Systems Programmer EDS - Warren, MI August 1992 to August 1993 Developed and maintained dBASE III applications  ? Developed and maintained cross-platform system interfaces Education Engineering Systems Engineer in Computer Programming EDS Technical Training Program - Southfield, MI February 1995 Bachelor's in Electrical Engineering North Carolina State University - Raleigh, NC 1992 Skills Oracle Database Administration (installation, maintenance, backup & recovery, monitoring) (10+ years), Database & Application Troubleshooting (10+ years), Team Manager / Supervisor (10+ years), Systems Integration (10+ years) Links https://www.linkedin.com/in/peter-mumma-nc-it
Database_Administrator Systems_Administrator
Database Administrator/ Financial Budget Analyst Database Administrator/ Financial Budget Analyst Database Administrator/ Financial Budget Analyst - Rutgers University Union, NJ Experienced Analyst - Financial, Data, Database Authorized to work in the US for any employer Work Experience Database Administrator/ Financial Budget Analyst Rutgers University December 2014 to Present • Advanced database management, maintenance, planning and development.  • Major support of PeopleSoft financial software transition project including testing, implementation and security.  • Department wide technical support for Excel, Access, Citrix, and Banner systems.  • Complex ad hoc financial data reporting in Excel and Access including pivot tables, lookups and macros.  • Tested and printed W2 and 1042S forms for entire workforce. /  • Managed major clinical trial budgets testing new cancer drugs and treatments.  • Acted as intermediary between large pharmaceutical companies and CINJ for negotiations, budgets, planning and amendments.  • Produced trial budgets based on requirements of medical staff and corporate management.  • Reporting and detailed analysis in Excel utilizing university systems, OnCore, Banner, and Citrix. Accounting Analyst Nawrocki Smith September 2013 to December 2014 • Worked in consulting division of CPA firm specializing in tax services and audit.  • Reviewed accounting information systems including Microsoft Dynamics, Sage, SAP and Oracle to enhance efficiency and ensure proper financial reporting.  • Prepared budgets, forecasting, and financial statements to enhance medium and long range planning.  • Assisted in organizational analysis, policy improvements, and legal compliance.  • Various ad hoc analysis with reporting in Excel including pivot tables, lookups, macros and Powerpoint. Inventory Portfolio Manager Luxottica July 2011 to July 2013 • Managed order portfolio from product planning and manufacturing through to retail end user logistics.  • Created and produced comprehensive metrics package for executive management.  • Reduced inventory levels, improved JIT characteristics for lean supply chain.  • Conceived and carried out various efforts to improve open order levels, reduce back orders and save cost.  • Complex analysis and project management tasks using SAP, Access and Excel. Loan Ops Associate - Consultant Citigroup July 2010 to April 2011 • Worked in loan ops division of private bank as contact coordinating invoices to bankers and clients, ensuring accuracy and timely distribution using Excel and Access.  • Produced monthly statements for foreign currency loans. Financial Analyst World Alliance Financial Corp October 2007 to March 2010 • Worked in corporate finance department reporting to CFO and Director on all budgeting and forecasting matters.  • Produced complex analysis including modeling DCF, NPV, IRR, FCF, MTM, GOS and rate and volume metrics and financial statements in Excel for accurate projections and trend analysis.  • Assisted in process improvement for month end close team, approved manual posting, managed and journalized expense allocations.  • Produced monthly financial presentation (ALCO) slides, materials and market analysis in Excel and Powerpoint for executive policy development. Education Bachelor of Science in Finance St. John's University - Jamaica, NY Skills Microsoft Excel (10+ years), Microsoft Access (5 years), Financial Analysis (10+ years), Financial Reporting (10+ years), Financial Modeling (10+ years)
Database_Administrator
ESL Tutor for Pharmaceutical Professionals ESL Tutor for Pharmaceutical Professionals ESL Tutor for Pharmaceutical Professionals Evanston, IL Authorized to work in the US for any employer Work Experience ESL Tutor for Pharmaceutical Professionals Executive Language Training - Lake Bluff, IL November 2013 to Present Supervisor: Justine Litton, ph: 847-234-2300 Legal Assistant Sloan & Associates - Chicago, IL February 2013 to April 2019 I served, as a legal assistant, for Maol Sloan, who is a very experienced family law attorney.    Supervisor: Maol Sloan ph: 312-332-3771 Writer, Database Administrator JobsInSports.com - Clarendon Hills, IL February 2008 to June 2016 Supervisor: Barney Stanner, ph: 773-551-5507.     -The company was sold by Barney Stanner and the new owner said he was going to bring in his own people. High School ESL Teacher North Chicago Community High School - North Chicago, IL August 2006 to June 2013 Supervisor: Marietta Reynolds, ph: 847-578-7400 Education Illinois Teaching Certificate in History, English & ESL Loyola University of Chicago - Chicago, IL August 1998 to January 2001 Bachelor's in English Saint Mary's College of California - Moraga, CA January 1989 to June 1992 Lake Forest High School - Lake Forest, IL June 1988 Skills ESL, Tutoring, problem solving, Typing, Communications, Powerpoint, Teaching, Filing, Organizational Skills Certifications/Licenses State of Illinois Teaching Certificate - 6-12 January 2001 to January 2015 Additional Information I speak Spanish, at an intermediate, to high - intermediate, level.
Database_Administrator
Job Seeker Database Architect / Sr SQL Server DBA New York, NY Possesses 14 years of experience designing and developing and the administration of databases for complex and large financial companies, Brokerage firms, Housing mortgage and pharmaceutical industries. Aligned IT with business requirements by composing applications using enterprise services, orchestrate processes and events. I have experience in setting up and automating IT facilities and organization. I possess more than 9+ years of experience in designing databases, Database architecture, Database storage management, developing transact SQL, as SQL Server DBA and designing and developing applications. Establish best practices and SOPs. Generated clear and concise documentation. Being associated as a project manager, lead, business analyst and managing partner with multiple businesses for past 14 years, I have acquired in-depth knowledge on how to adhere the government regulatory compliances such as SOX (Sarbanes-Oxley Act) set for SEC, HIPPA, 21 CFR Part 11, PII, PCC data management and others of the sort.    Extensive experience in migrating VLD databases (2.5TB to 3.50TB) in the processes of separation / amalgamation / acquisition of companies, performing as Sr. production support database administrator. As a Lead, I have participated in database design review sessions, and business analysis. Specialized in consolidation of servers and databases, disaster recovery planning (DRP) and maintained high availability of server resources across the Globe (GIS). Revolutionized Business Intelligence with new solution that delivers insight at the speed, unveil interactive sustainability report and invite collaboration on sustainability strategies and business continuity plan using SSRS. I acquired knowledge in fine tuning the VMware database servers for optimal performance as a specialized skill. Created backup policy for Net Backup (Symantec) & migrated databases (VMAX & VPLEX) to virtual datacenter.    More recently has extensive experience as an Application DBA supporting Private Equity domain which has given me opportunity to work closely with the Vendor and also application teams to implement more strategic platform called Horizon. In my current role, I have been more closely working on the PE Divestiture to SS&C. During this time, I am taking care of data segregation, physical and logical database separation, implementation of compliance and regulatory requirements with respect to user entitlements as well as data segregation to manage client access and data security. As I understand the business model very well, I was able to provide solutions that meet business and regulatory needs and help execute successfully.    Implementation of Predictive analysis solution most effectively, pervasive throughout the organization and helps to drive day-to-day decisions across the business with its scale and enterprise-level performance. Furthermore, providing a way to implement comprehensive predictive analysis intuitively enables self-service data mining for users, which in turn enables the business to gain actionable insight promptly. The data mining technology in SQL Server 2012 through close integration with the Office system, a comprehensive development environment, enterprise-grade capabilities, and an extensible set of rich and innovative data mining algorithms that are designed to meet common business Visualizations.    Sanofi needed to improve company-wide access to decision-making information in order to streamline processes across its global organizations. I was part of a team that helped solve the problem. As a result, they are now able to respond more quickly to market changes with scripting and use third party tools and applications. They are also communicating effectively with companies globally in countries such as, Australia, Canada, Cairo, France, Germany, Japan, Singapore, Mexico and U.K. Work Experience Citi Bank - New York, NY April 2012 to Present Alternate Investments (ICG Operations & Technology)  Collateral Securities, Hedge Funds. New York, USA    Presently involved in creating significant user Interface enhancements, delivering solutions with innovative methods, simplifying management structure and operating with more integrated solutions, covering many areas of the databases to improve environment visibility and overall end user experience. As part of the database automation at Capital Advisory projects the database service is our single pane of glass for the database automation and related services. Knowledge of Capital Markets, Private Equity, Corporate and Investment Banking, Markets, Private Bank, Securities and Fund services and Trade solutions. Gaining Intelligence from Business Data-Information Strategy for Private Equity.    Working as a production support and application consolidation lead database administrator in Global Capital Advisory Group. Focused on migration from SQL Server 2005, 2008 R2 to Virtual SQL Server 2012 SP4 and 2016 as a key consolidation process.    Key activities  • Build infrastructure for Private Equity using the latest technology. Installation of SQL Server, Sybase and Share Point servers, SSIS and SSRS Application servers on windows servers.  • Created SOP's, automation process and maintenance jobs and SSIS packages and also scheduled using Autosys.  • Implementation of HA/DR solution using AlwaysOn availability Group and Database Mirroring, Log Shipping, replication and snapshot in earlier version of SQL servers.  • Build infrastructure on Azure, AWS, on premise and hybrid platform.  • Server build stand alone and cluster and configure for optimal performance. Identify the bottleneck in the current database systems. Trouble shooting Alwayson availability Group.  • Improving Operation efficiency, Managing compliance initiative and integration with data Warehouse.  • Knowledge of In-Memory OLTP, managing master data-reference data (Meta data managing), monitoring, data model accounting and reporting.  • Involved extensively in separation and migration of data from heterogeneous data source using Dts and SSIS (ETL) tools.  • Archiving the data to DW from OLTP systems for reporting purpose using ETL process.  • Created massive amount of reports using reporting tools (SSRS) for complex business needs and auditing reports. Which includes analyze and extract the data using report wizard tools.  • Converted the SQL Scripts in Jobs with Power shell script and automated the Jobs.  • Implemented and controlled security using active directory, database level security and table level security. Dynamic data masking, always encrypted, TDE, Backup encryption.  • Experience in creating the technical documents  • SAP Sybase ASE installation and configuration, migration of databases from Sybase to SQL Server.  • Administration of Sybase system, entitlement, backup policies, restore databases.  • Big Data initiation and integration. Parallel Data Warehouse.  • Installed and configured SQL Server 2016, 2012, 2008 R2 and 2005 in development, QA, UAT and production environment.  • Maintained SQL Server 2016/2012, 2016 Fail-Over Clustering, and also 2008 R2, SQL 2005.  • Migrated databases from SQL Server 2005 to 2008, 2008R2 to SQL 2012, 2016 in production environment.  • Closely worked with business analyst to collect requirements & make systems available ASAP.  • Imported data from Oracle using Golden gate, export and import of data to excel, flat file, CSV file to SQL Server Database.  • Work experience and strong knowledge in disaster recovery.  • Rebuild Servers (Restore & Recovered from tape/CD and NetBackup backup) from backup.  • Configured Log Shipping from Production to Standby Server (Running as Reporting Server).  • Configured and Maintained Replications (Transactional).  • Performance tuning & index tuning, configured UCP, Query store  • implemented In-Memory OLTP (In-Memory Optimization).  • Experience with NETIQ Monitoring and Symantec NetBackup  • Monitor Servers activity and solving problem using custom scripts, DMV's.  • SQL Server Error Log, space usage.  • Auditing and managing Entitlements server and database level. The audit will include reviewing the risk assessment and controls in place  • Incident Management, Service now, change management, Release management, DB audit log, System change Log, Application controls as well as safe guards which we have in place to monitor the change. critical Production support, lead database administrator Sanofi Aventis January 2008 to March 2012 at Sanofi Aventis. In addition to managing a group of Sr. DBA's involved in planning SOP and Datacenter Consolidation, Virtualization• Life Cycle project implementation like setup, process and procedures and migration of servers for internalization. I have experience in building new generation data centers, OLTP Databases and OLAP databases and extensive knowledge of SSRS and SSIS. Revolutionize Business Intelligence with New Solution that Delivers Insight at the Speed. Unveil Interactive Sustainability Report and Invites Collaboration on Sustainability Strategies and business continuity plan using SSRS. Sanofi needed to improve company-wide access to decision-making information in order to streamline processes across its global organization. As a result, now able to respond more quickly to market changes with scripting and using third party tools and applications - providing the company with a competitive edge and helping it to forecast and sustain profitable growth.  • Software design, development, implementation, testing and maintenance.  • Installation, configuration and set-up of database management systems.  • Migrating database and servers to new environment (ies., SQL Server 2008/2008R2 from legacy systems and SQL server 2000 as well as 2005)  • System management/administration.  • Centralized Performance data capture  • Creating design, and managing Data Transformation service (SSIS/DTS)  • Security issues pertaining to databases, TDE.  • Backup and recovery of databases.  • Log Shipping, database mirroring, Snapshot of database for reporting.  • And Snap shot, transactional and merge replicated across the globe.  • Capacity planning.  • Consolidation of servers.  • Extensive experience of Installation and configuration of NetBackup server and deploying the agent on Windows servers, articulate of SLA and SOP's (V 6.00, 6.50 and 7.00).  • Managing ongoing activities, such as importing and exporting data, bulk copy program, bulk insert and staging tables.  • Experienced with converting Access databases to SQL Server databases.  • I have experience with SAN (EMC). RAID configuration.  • Creating database objects, tables, views and stored procedures.  • Managing multiple Servers, physical as well as virtual.  • Work experience with SQL Server Reporting Services, Authoring and Managing & Deployment.  • Involved extensively in separation and migration of data from heterogeneous data source using Dts and SSIS (ETL) tools.  • Review and testing of all database changes to all environments including Team QA, Model Office and SIT. Production training and monitoring of all SQL error logs, schedule tasks, database activity, eliminating blocking and deadlocks, user counts and connections locks etc. Also responsible for performance tuning, system analysis and design.  • Implementing web sites in SharePoint app based on the number of brand products (64).  SOFTWARE: SKILLS  Environment: Windows server 2008, 2003 (Advance and enterprise), Win 2K, NT (4.0)  Languages: Java Programming, PL/SQL, COBOL, DTS Packages, C, C++. Lead consultant Abbott Vascular August 2006 to January 2008 for Abbott Vascular IS    In-depth experience in database administration, including extensive experience in creating and maintaining, configuring Microsoft SQL clustering environments, database designing, creating databases, backup/recovery and performance monitor/tuning. Back-end programming, debugging, troubleshooting, optimizing Transact-SQL code (stored procedures, triggers, views), DTS, Log shipping and Database Mirroring. Consistently produced reliable and efficient solutions, frequently exceeding client expectations, excellent communication, organizational and interpersonal skills that enable to interface effectively at all levels of staff and management. Provided strong leadership for moderate size of team.    I have conducted assignments requiring application of information systems administration, configuration  implementation, documentation, maintenance, and problem resolution (complex in nature). Leverage  foresight, judgment in evaluation, selection, and modification of applied specialty principles and concepts with minimal supervision.    Analyzed and performed complex technical studies and provided data and makes recommendations on extremely complex and highly specialized technical issues. Work includes capacity planning, upgrade  forecasting, researching and testing new Database technologies, disaster recovery evaluations, etc.    Plans, develops, coordinates, and directs major project assignments and a number of minor project assignments with complex features associated with design, operation, maintenance, security or testing. Ensured necessary documentation is put in place as needed and communicated to essential personnel. Acts as a department professional / liaison with other departments. Plans, coordinates, and monitors jobs. Future Soft Inc September 2002 to July 2006 LBMC, Washington Mutual Bank  California, USA Oracle Developer Front-End 2005 to 2005 2000, Visual Basic.Net consultant for Washington Mutual, (LBMC) Merrill Lynch, NY - New York, NY 2000 to 2005 and Merrill Lynch, NY as a Production support Database Administrator through Future Soft Inc. supported the following projects with Microsoft SQL Server 2000, involved upgrading from 2000 to 2005.    My responsibility includes maintaining the data, regularly plan backups, check the performance of the product and help developers get better performance by analyzing SQL's or creating indexes. Develop and manage processes for production, test and development of VLD Database (250 GB). Analyze and tune application performance by optimizing SQL, Stored Procedures and Triggers. Monitor & recommend changes to the DB environment to increase efficiency & reliability. Develop and implement automated processes for notification of potential storage and performance. Implement real-time monitoring of database instances and recommend ways to better leverage. Report measurements and achieve objectives for service delivery quality & productivity SQL's or creating indexes.  Operational Data storage System (ODS).    As ON CALL Production DBA, 24 hrs. Production Supports on Call Rotation with Primary & Secondary Level Support Personal for any kind of issues SQL Server Issues. Since downtimes are very minimal hence diagnosis all the critical issues very quickly & take action according the pattern of the issues & found the source the problem & correct those issues once for all.    Training: Training new hires. Reviewed and suggested improvements to software components through formal technical review process. Education MBA in Systems Management Osmania University - Hyderabad, Telangana 2008 to 2012
Database_Administrator
Sr. Database Administrator - Department of State, US Passport Systems Sr. Database Administrator - Department of State, US Passport Systems Sr. Database Administrator - Department of State, US Passport Systems - Actionet Inc Fairfax, VA Work Experience Sr. Database Administrator - Department of State, US Passport Systems Actionet Inc - Vienna, VA April 2015 to Present * Lead database administrator for database security that oversees 180+ databases (up to 3 TB in size) and application servers with approximately 15000+ users for the United States Passport Issuance Systems  * Continually ensures 99%+ system availability for the 24/7 production environment consisting of over 100+ SQL 2008 R2 servers  * Currently leading the SQL server 2008 R2 to SQL server 2017 migration project working with Microsoft for the entire enterprise.  * Configured SQL Server 2016/2017 in development and staging environment for Proof of Concept using Desired State Configuration (DSC)  * Configured SQL Server 2016/2017 HA/DR solution in development and staging environment for Proof of Concept  * Implement solutions for POA&M findings for SQL server database servers per Diplomatic Security guidelines.  * Resolved database issues escalated from the Help Desk Tier III group pertaining to any SQL Server based discrepancies  * Management of the Operating System which includes the accounts/groups, permissions, event logs, security and group policies, registry settings and disk space  * Design, install and configure critical SQL servers using SQL Gold copy. Configuration includes custom security templates, user logins, group permissions, and Logical Unit Numbers (LUNS)  * Pioneered the development of disaster recovery and data protection plans (log-shipping, replication, recovery point, backups)  * Maintain and configure application jobs, SQL jobs, database maintenance plans, database backup plans, database integrity checks, etc.  * Advises the development teams to delineate impact analysis and risks associated to upgrades within the production environment  * Conducts script reviews and database deployment plan reviews for production environment  * Authored SOPs for database failover plans, database backup strategy, Microsoft Data Warehouse configuration plans and other standard SQL documents  * Responsible testing, documenting and configuring Management Data Warehouse in the production environment  * Conducts thorough GAP analysis for hosting new application database servers  * Manages database version control and object consistency Database Administrator - Department of Defense, US Army Information Technology Agency Catapult Technology Inc - Fort Belvoir, VA August 2011 to April 2015 Fort Belvoir, Virginia August 2011- April 2015    Database Administrator - Department of Defense, US Army Information Technology Agency  * Oversaw 200+ production/Staging/development database and application servers  * Supported system availability for the production/QA/testing environments that consisted of Windows Server 2003/2008/2008 R2, MS SQL Server 2005/2008/2008 R2 networked topology  * Managed accounts/groups, permissions, event logs, security policies, registry settings, disks, and performance monitoring Database Administrator - Department of Defense, Washington Headquarters Services Serco-na Inc - Arlington, VA September 2010 to August 2011 * Lead database administrator for production databases/patches/services upgrade/version control/object consistency  * Lead database administrator for the SQL 2008 migration project (planning, server and SQL STIG, SQL server 2008 R2 Installation, documentation, QA testing and database migration, confirmation) composed of 10+ mission critical Web applications  * Oversaw 100+ database and application servers for the Washington Headquarters Services  * Provides system availability for the production/QA/testing environment that consisted of Windows Server 2003/2008, MS SQL Server 2000/2005/2008 networked topology  * Monitored the DCIN clustered SQL Server environment for availability and functionality  * Performed cluster failovers during scheduled power outage or COOP exercises  * Managed accounts/groups, permissions, event logs, security policies, registry settings, disks, and performance monitoring  * Maintained SQL servers by enabling and facilitating performance tuning and profiler, jobs, maintenance planning, and capacity planning  * Developed and continuously managed disaster recovery and data protection plans Database Administrator Apptis Inc - Bethesda, MD October 2006 to September 2010 - Department of State, US Passport Systems  * Supported 120+ database and application servers with approximately 15000+ users for the United States Passport Issuance Systems  * Provided 99%+ system availability for the 24/7 production environment consisting of Windows 2003, SQL 2000, and SQL 2005 networked topology  * Resolved server issues escalated from the Help Desk Tier 1 regarding any OS, SQL Server, IIS/Web, and NAS based discrepancies  * Supported 10 Department of State Enterprise-wide applications (Web and Client side Applications)  * Managed and administered the Operating Systems which include the accounts/groups, permissions, event logs, security policies, registry settings, disks, and Performance Monitor  * Oversaw 250+ OLTP databases (up to 500GB in size)  * Designed, installed, and configured critical SQL servers. Configuration included custom security templates, user logins, group permissions, and Logical Unit Numbers (LUNS)  * Maintained and developed disaster recovery and data protection plans (log-shipping, replication, backups)  * Maintained SQL servers by enabling and facilitating performance tuning and profiler, jobs, maintenance planning, and capacity planning  * Created objects to include users, tables, stored procedures, functions, views and indexes  * Worked closely with the development teams to define impacts and risks associated to upgrades within the production environment  * Deployed database T-SQL code and DTS/SSIS packages based on defined procedures  * Ensured database version control and object consistency    Systems Analyst- Department of State, US Passport Systems  * Provided Tier 3 operational database support for 18 United States Passport Agencies  * Analyzed Passport Production System TDIS-PD (Travel Document Issuance System) and supported mission-critical systems such as PRISM, PIERS and PLOTS  * Analyzed stored procedures within applicable databases to identify various root causes and solutions to errors related to reporting discrepancies  * Provided configuration support for on-site systems administrators, using MS SQL Server internal tools to troubleshoot database and server issues  * Performed end-to-end application testing pre- and post software deployment  * Trained and mentored new team members cultivating continuous operational support Security Technical Implementation Guide STIGs 2008 to 2008 2008 R2 servers, simultaneously meeting DISA requirements and regulations  * Managed SQL servers by enabling and facilitating performance tuning and profiler, jobs, maintenance planning, and capacity planning  * Developed and continuously managed disaster recovery and data protection plans  * Installed and configured SQL servers ensuring database version control and object consistency  * Coordinated SQL server migrations with application engineers and development team Education Microsoft Certified Systems Administrator Computer Career Institute at John Hopkins University - Columbia, MD June 2007 Master Certificate University of Maryland at College Park - College Park, MD June 2006 Skills Data analysis, Database administration, Database, Ms sql server, Ms sql server 2000, Sql server, Sql server 2000, Oracle, Pl/sql, Sql, Splunk, Configuration management, Deployment, R2, Netiq, Security, Power bi, Firewalls, Netiq, Networking Additional Information A seasoned Senior Database Administrator with notable successes within a wide array of Federal Government Contracts. Currently seeking complex challenges to fully utilize my leadership and problem solving skills, with my personal desire to provide thought leadership and Database engineering and support. Has a keen eye on emerging technologies and concepts around Information Technology.    CORE COMPETENCIES  Database Administration; System Administration; Data Analysis; Operational Research and Support; Deployment Support; Database Security; Systems Security; Technical Writing and Revision; Hardware/Software Troubleshooting; Change/Configuration Management; Project Management; Quality Assurance & Testing    COMPUTER SKILLS  * Operating Systems: Redhat Linux v.9, Windows 95/98/ME/NT/Vista/7/8/10, Windows Server 2003/2008/2008 R2/2012/2016  * Networking: TCP/IP, Ethernet, Firewalls, Routers, Switches, Hubs, Wireless Connectivity  * Languages: Structural Query Language (SQL), PL/SQL, T-SQL, PowerShell  * Platforms: MS SQL Server 2000/2005/2008 R2/2012/2014/2016/2017, Oracle 9i/10g/11i, Remedy, NetApp Filer, VMWare, Power Bi, Oracle Bi publisher, NetIQ, Zabbix, Splunk
Database_Administrator Systems_Administrator
Sr. Database Administrator Sr. Database Administrator Sr. Database Administrator - Torchmark Corporation McKinney, TX Authorized to work in the US for any employer Work Experience Sr. Database Administrator Torchmark Corporation - McKinney, TX March 2017 to Present • Provide primary support for SQL Server 2008 R2, 2012, 2014 databases on premise, high security, and AWS cloud SQL 2014 database servers.  • Provide best practice and performance tuning advice to application teams.  • Performance tuning using SQL Sentry, Solar Winds, SSIS proxy accounts, SSRS reports, SQL Safe backups and upgrades. Database Consultant United Healthcare - Plano, TX June 2016 to February 2017 • Provide primary support for SQL Server databases and participate in delivery of projects.  • Promote and compare schemas across environments using Red Gate SQL compare 10.0. Upgrade databases from SQL 2K, 2K5, 2008/R2 to SQL 2012.  • Plan and design new SQL Server implementations, including database definition structure, documentation, and long range requirements SQL 2005, 2008 R2, 2012, 2014, 2016 databases.  • Provide on-call and answer severity calls, problem resolution.  • Gather user requirements, design, implement, and monitor database functionality to ensure stable environments. Backup and recovery to disk, tape using Quest Litespeed5.1 and Idera SQL Safe 7.2.0.  • Participation in data migration, disaster recovery exercise, moving data/objects from one location to another, schema promotions, database software upgrades, patching, resolving alerts and tickets based on severity.  • Performance tuning of stage and production databases using Microsoft SQL Profiler and Idera SQL Diagnostics Manager 7.5.3. Database Administrator II Boston Scientific - Arden Hills, MN June 2015 to May 2016 • Perform Operational DBA duties on the enterprise ORACLE Platform.  • Performed database upgrades for Siebel, Oracle Discoverer, PeopleSoft, Remedy, and SAP.  • Database administration, infrastructure management, capacity planning tasks.  • Project work with IT Project Management Office to deliver new applications, server consolidations, PLM initiatives and SOX compliance.  • Team Lead for offshore operations team to assign tasks and manage resources.  • Collaborate with Program managers and Application teams for release and change management, while ensuring database stability, integrity and security.  • Performance Monitoring, Testing and Tuning. Database & ERP Consultant, Corporate IT Systems 3M - Saint Paul, MN January 2014 to June 2015 • Administration of Oracle 9i/10g installations.  • PLM related upgrades from Oracle 9i to 10g, working with i2 DP, SCP, DM, NetSuite modules.  • Setup Replication for reporting, database mirroring and Log-shipping for Disaster recovery.  • Oracle database support demand applications, security user management, privileges, roles, auditing, profiling, and authentication.  • Extensive Performance Tuning, Memory (SGA) Tuning, and automate tuning.  • Database sizing, table space management, transaction management, security.  • Installing/configuring Recovery manager, RMAN repository, hot/cold backups.  • Configuring Oracle Enterprise manager, version upgrades, capacity planning, memory tuning using advisors, ADDM, shrinking objects using segment advisor, backup and recovery using VERITAS, Net Backup, and space management.  • Used Oracle Internet Directory to leverage the scalability, high availability, and security features of the Oracle database.  • Setting up new databases and environments (Development, Test, and Stage Production).  • Table partitioning, creating index organized tables, locally managed table spaces.  • UNIX shell scripting in ksh for automating startup/shutdown of databases. Cloud Engineer DB Virtual Private Cloud - Dallas, TX November 2011 to December 2013 • Providing support to Enterprise customers using MySQL 5.6, Amazon Aurora, PostgreSQL, RedShift, MariaDB, Oracle 12c, and SQL Server database services hosted on Amazon Web Services Infrastructure.  • Utilizing Linux, Windows, networking skills to troubleshoot and resolve customer questions. Working with tools such as AWS RDS Operations Console, EC2 (Elastic Cloud Compute) instances, EC2 Admiral, S3 (Simple Storage Service), EBS (Elastic Block Storage), ELB (Elastic Load Balancer), VPC (Virtual Private Cloud), Private and Public Subnets, Network ACL's (Access Control Lists), Single and Multi-AZ (Availability Zones) RDS database instances. Programmer/Analyst Northwest Airlines, Inc - Eagan, MN May 2009 to October 2011 • Development support of the Airport of Preference production application written in Visual Basic 6.0, Active X Data Objects/Components (ADO) on Sybase database, World Span (IBM compatible Mainframe), and World Flight (Unisys Mainframe) passenger airline reservation system (PARS).  • Developed components for business logic using C# programming language and coded in C/C++ to maintain server process applications running on AOP farm database servers.  • Screen scrapping using cryptic World Span mainframe commands. Debugging and fixing errors in the AOP production application and working with Visual Source Safe. Technology Assistant Career Services Winona State University - Winona, MN September 2008 to April 2009 • Developed user interface screens using VB.Net (Windows forms).  • Microsoft Access, Visual Basic for Applications (VBA), Data Access Objects (DAO), Active X Data Objects (ADO), and HTML programming. IS Intern, Medical Informatics Research Mayo Clinic - Rochester, MN February 2007 to August 2008 • Architect a patient medical history retrieval application system with VB 6.0, Active X Data Objects/Components on SYBASE backend.  • Administer Sybase database and develop related queries. Requirements analysis, application design, development, testing, and deployment.  • Database design in Sybase, interpreting Windows 4GL code, generating active reports in Crystal Reports version 8.5, and providing technical documentation for the database and user interface.  • Develop a History Desk Location System application in Visual Basic. Education B Sc in Management Information Systems & Computer Information Systems Winona State University Skills ORACLE (4 years), MS SQL SERVER (4 years), SQL (4 years), SQL SERVER (4 years), SYBASE (4 years) Additional Information Operating Systems: MS DOS, Windows 2003/2008, UNIX, Linux, SUN  Programming Languages: VB 6.0/. Net, C#, C/C++, RPG IV, SQL, PL/SQL, JAVA  Internet Tools: HTML, XML, JavaScript, VBScript, ASP.Net, Active X    Software Packages: MS Office 2010, Crystal Reports 8.5, Rational Rose,  Front Page, Oracle Enterprise Manager, SAS, Business Objects, SSIS, SSRS, HPOO.  Databases: MS Access, SQL Server 2000/2005/2008/2012, Sybase, Oracle 10.2.0.4/10.2.0.5/11.1.0.7,11.2.0.2, Azure, i2, SAP APO DP.
Database_Administrator
Database Administrator / Assistant Controller Database Administrator / Assistant Controller Database Administrator / Assistant Controller - Star Extruded Shapes, Inc Austintown, OH • More than 10 years management and IT experience with a strong IT, accounting, and sales background.  • Skilled at learning new concepts quickly, working well under pressure, and communicating ideas clearly and effectively.  • Extensive computer training and experience, including knowledge of networking, business software packages and programming languages. Work Experience Database Administrator / Assistant Controller Star Extruded Shapes, Inc - Canfield, OH 2007 to Present Manage and maintain computer and accounting systems for four manufacturing corporations. Work directly under company CFO.  • Oversee and monitor inventory management systems and supervise all physical inventory of materials  • Developed and manage product quoting applications based on costing data  • Perform cost analysis and efficiency studies of manufactured products  • Develop profit and variable margin projections, develop and study various department budgets  • Assist in monthly and yearly closing of four companies, including financial statement generation  • Manage and maintain computer systems and network for Star Extruded Shapes and three associated companies consisting of over 350 total employees  • Perform all computer equipment repairs, upgrades and maintenance.  • Maintain company databases and create custom reports from data for various departments Sales and Service Manager Generator Specialist Inc - North Lima, OH 2000 to 2007 Managed all aspects of Sales and Service department. Supervised group of four technicians.  • Primary responsibilities included management of office, sales and service departments  • Performed quoting, scheduling, invoicing, billing and inventory management  • Developed, maintained and updated contract service work scheduling database system  • Developed, maintained and updated company website  • Managed and maintained company computers and network Shipping and Receiving Clerk Youngstown Electric Service, Inc - Youngstown, OH 1998 to 2000 Performed inventory management and control.  • Primary responsibilities included scheduling delivery and pickup of materials and equipment  • Assisted in placing orders to maintain required stock levels of product Assistant Dairy Department Manager Rulli Brothers Market West - Austintown, OH 1994 to 1998 Performed inventory management, ordering and stock maintenance of department.  • Managed operations and inventory of dairy department  • Performed customer service and assisted with weekly advertisements Education BS in Computer Information Systems - Accounting Minor Youngstown State University - Youngstown, OH 2000 to 2006 Skills Financial Reporting, accounting, Payroll, budget, cash
Database_Administrator
IT Manager IT Manager IT Director - Delsure Health Insurance Inc Columbia, MD Authorized to work in the US for any employer Work Experience IT Manager Delsure Health Insurance Inc - Newark, DE October 2017 to March 2018 • In charge of Business and system analysis development of insurance software  • Manage IT infrastructure and daily system operations such as VoIP phones, Dell PCs, servers, wireless LAN  • Manage the outsourced IT operations and services  • Manage overall IT function including oversight of technology solutions, hardware and software procurement and utilization, and data security  • Develop collaborative relationships with customers, suppliers, and our managers in Marketing  • Provide technical direction for implementing new technologies  • Support the implementation of IT infrastructure & business applications IT Manager Saman Bank May 2013 to July 2017 • In charge of continuous IT Infrastructure and operations focused on daily system administration and maintenance, service requests, and incidents  • In charge of IT change management based on ITIL structure  • Develop, implement and maintain policies and procedures for installing, troubleshooting, repairing and maintaining telecommunications equipment.  • Working with enterprise server and blade hardware; experience with HP Blade System hardware and HP ProLiant DL/BL servers  • Implement and maintaining the large network infrastructure of the bank (LAN, WAN, Data center network)  • Collaborate with outside IT vendors to provide solutions for retail operations (website, POS, Apps)  • Develop and implement business-to-business(B2B) services with stakeholder companies  • In charge 24/7/365 electronic banking services with 150 branches and more than 3,000,000 customers.  • Maintain Active Directory, including security, design and compliance within business guidelines  • Managing the critical infrastructure to achieve highest uptime for electronic banking services  • Performance monitoring and training of IT/Help Desk team to improve the SLA  • Oversee technical and IT issues within the data center including all aspects of data center operations  • Leading data center, systems administration (Windows/Linux) team, Storage Administration, and server patch management  • Execute and support data backup, recovery plans and virtualization for internal systems  • Overseeing 12 departments of the IT and receiving 12 daily reports IT Manager Prepaid Card Solutions (PCS) and Tourism Card Company January 2011 to May 2013 • In charge of day-to-day operations, planning, implementation and maintenance of the Information Technology infrastructure (Data center, website, servers, storages, LAN, WAN).  • Communicate IT technology into business with customers  • Supporting the LAN and international WAN design  • Oversee provision of end-user services, including help desk and technical support services  • In charge of IT business model design and budget control  • Asset management of IT hardware, software and equipment  • Provided fast and easy transfer and load services for the VISA cards manager Data center/NOC January 2004 to January 2011 • Deliver stable and responsive application, server, data storage, and backup services and software for the various data center environments  • Administration of all storage infrastructures, including fiber channel and SCSI attached storage arrays, tape backup libraries, routers and switches  • Development and modification of various telecommunication systems  • Head of NOC for monitoring the 24/7 services of 15 banks  • Head of system (server, storage, Windows, LINUX, UNIX) administration team  • Oracle administration and core banking application support Database and network administrator Eghtesad Novin Bank January 2001 to January 2004 • Support data center operations such as rack/cable management, electrical and environmental monitoring  • Oracle database administrator of core banking  • Participates on all hardware and software evaluations and maintains vendor contracts.  • System (Windows, LINUX, UNIX) and network infrastructure (LAN, WAN) administrator  • Server, storage, router and switches installation and maintenance  • Provide computer, printer and local network support  REWARDS  • Certificate of quality in electronic banking at the 4th communication and information technology of Iran national quality award ceremony in 2015.  • Dr. Nourbakhsh Festival award for "Automatic Clearing House (ACH)" software product for Saman Bank.  • Dr. Nourbakhsh Festival award for the best mobile banking application among all the Iranian banks for Saman bank mobile app.  • Best website award (2015, 2016) for Saman bank among all the Iranian banks.  LARGE-SCALE IT PROJECTS  • Saman Bank www.sb24.com  ? Migrating the core banking servers to HP 9000 Superdome servers  ? Migrating the data center (server, storage, network, backup structure) of the bank.  ? Migrating big databases with 13TB of core banking data to the new data center  ? Implementing the backup (mirror) data center  ? Implementing the disaster data center  • KFC/SFC Super Star chain restaurant  ? Migrating the oracle 9i to oracle 10g of the core system on HP9000 servers Education Bachelor in Software Engineering IAU - Tehran January 2003 to January 2007 Skills LINUX (10+ years), ORACLE (10+ years), UNIX (10+ years), LAN (9 years), MAINTENANCE (9 years), IT Management (8 years), Data center (10+ years), System Administration (10+ years), System Admin, Active Directory, System Administrator, Vmware, Red Hat Links https://www.linkedin.com/in/mehrdad-salmannouri-1a1a4160 Additional Information TECHNICAL SKILL  Platforms: UNIX (HP-UX), Linux (Red Hat), Microsoft Windows 7, 10, 2008, 2012 server, Microsoft Office 2010/365, SQL, Oracle, Active directory, Exchange, Share Point, VMware ESXi, ITIL  Hardware and Infrastructure: Data center/NOC management (Active/Passive), Blade server, HP, Dell, EMC storages, F5 (LTM), TCP/IP, LAN, WAN, Cisco switching, Routing, VLANs, VPNs, CAT cabling and fiber cabling, PC (MAC/Windows), firewall (policies)  OPERATIONAL SKILL  • Manage IT infrastructure including Active Directory (AD) infrastructure, Domain Name Service (DNS), network accounts, storage management, monitor backup reports, software library and licenses, end-user training, and network maintenance  • Troubleshoot network issues including TCP/IP, DHCP and DNS  • In-depth knowledge of operating systems, including Windows, Linux and UNIX  • Maintain hardware including client stations, servers, storage arrays, printers and scanners  • Monitor daily server backups to ensure the SLA is met  • In-depth knowledge of Networking including common services such as enterprise voice  • Develop, monitor and manage departmental budget  • Ability to learn, understand, and apply new technologies  • Expert troubleshooting and problem resolution skills  • Deep hands-on technical expertise in Systems, Networking, or Telephony Systems  ADDITIONAL QUALITIES  • Fast learner and good decision maker  • Ability to work on multiple projects simultaneously  • Working independently to meet objectives  • Good facilitator between IT teams  • Ability to handle multiple competing priorities in a fast-paced environment  • Hard worker, responsible and reliable  • Self-starter and team work supportive  • IT Leadership/ Vendor management  • Interpersonal communication skills and a strong commitment to customer service  • Ability to travel a lot  • Ability to work in a flexible, dynamic and fast-paced environment
Project_manager Database_Administrator Network_Administrator Systems_Administrator
Oracle Applications Database Administrator Oracle Applications Database Administrator Oracle Applications Database Administrator Los Angeles, CA Highly motivated, Focused and goal-oriented individual with significant database management experience and knowledge of  computer hardware/software and networking. Sponsorship required to work in the US Work Experience Oracle Applications Database Administrator DatAvail Infotech Pvt ltd October 2013 to July 2017 Oracle Applications Database Administrator                                                            October 2013–July 2017  DatAvail Infotech Pvt. Ltd. (Subsidiary of DatAvail Corporation, USA)  ·       Perform on-going database maintenance, patching and upgrading of Oracle 11g / 11gR2 of varied complexity (RAC, ASM and single node Instances) with on call support and creating tickets by using ServiceDesk and ServiceNow Ticketing tool.   ·       Good experience in SQL, PL/SQL, partitioning, triggers, stored procedures, functions, packages. Skilled in using tools like Putty, SQL Developer, SQL Loader to access and maintain databases. Well versed in basic Unix /Linux, Solaris commands to understand the impact on memory and CPU processes.    ·       Daily tasks include checking database health and issues related to Blocking session, Concurrency due to multiple transactions affecting scheduled jobs. Troubleshooting issues related to apache, concurrent managers, Monitoring the availability of system, listener, database and periodically check log and trace files.  ·       Plan and implement backup and recovery strategies using RMAN, Cloning Oracle Applications using Rapid Clone, importing (Impdp) and exporting (Expdp) data using Data Pump. Creating Linux shell scripts and cron jobs to automate certain jobs and to monitor alerts.  ·       Expertise in Oracle Golden Gate replication activities, provided maintenance and performance tuning of golden gate processes to achieve zero lag time, 1.5+ years of experience with configuration and troubleshooting of Oracle Golden Gate Replication 11g/12c setup across Bidirectional integrated environment on heterogeneous database platform (Querying data using DB languages Oracle and MYSQL).  ·       Worked on Fusion middleware (11g and 12c) – EAR/WAR migration, Services Start-up/Shutdown, Patching. Monitor critical Jobs using AppWorx- a Job scheduling tool required for updating daily transactions and upgrade codes for user specific interfaces   ·       Extensive expertise in Oracle Enterprise Manager (OEM)- 10g/12C, Grid Infrastructure, configuring metrics and setting up alerts. Utilizing Oracle diagnostic tools like Explain Plan, TKPROF, SQL Trace and AWR report to analyze timing and execution plan for tuning.  ·       Experienced in Oracle Support process for troubleshooting, technical requests through Metalink and other support processes. Education M.S in Information Systems California State University - Los Angeles, CA August 2017 to Present B.E. in Information Technology University of Mumbai August 2009 to June 2013 Skills DATABASE (3 years), LINUX (3 years), MYSQL (3 years), ORACLE (3 years), AIX (Less than 1 year), DBA, Oracle Dba, RAC Additional Information Skills:  • Operating System: Linux, Unix, AIX • Visualization: Tableau 10.3  • Languages: SQL( Oracle & Microsoft), PL/SQL, • Big Data Technologies: Hadoop, Spark  Java, Shell scripting, MYSQL • Tools: OEM GRID, SQL*Plus, TOAD, Putty,  • Database: Oracle 10g, 11g and 12c, MYSQL VMware, VNC  • Data Analytics: R, Python • Products: Oracle E-Business Suite R12, 11i    Basic: Microsoft Suite ( Word, Power Point, Excel) Windows XP/7/8/10, Mac OS 7.1+, Microsoft Exchange,    Achievements:    • Awarded the best Trainee for Team Oracle Application for year 2014.  • Got accolades for handling different projects like EBS, Golden Gate, APPWORX, WebLogic.
Database_Administrator
SQL Server Database Administrator SQL Server Database Administrator SQL Server Database Administrator - EMS Consultants, LTD LaGrange, GA Interested in relocating to the Atlanta area and finding a position with a company to build on and utilize my experience with SQL Server and the IT industry. Work Experience SQL Server Database Administrator EMS Consultants, LTD - LaGrange, GA April 2010 to Present Responsible for maintenance and High Availability of production servers  - Resolves system issues  - Monitor success of automated jobs (Full, Differential, Transaction Log Backups)  - Database Integrity Checks, Updating Statistics, Rebuilding and Reorganizing Indexes along with various other tasks    Lead Software Deployment Specialist and Tier III Technical Support Technician    - Working directly with development team in troubleshooting and supporting 6 different proprietary software programs    - Troubleshoot Network related, software related issues, SQL related issues, SQL Server Reporting Services, Permissions, Certificates and IIS issues and resolve    - Manage and lead all new client installations as well as transitions to all clients to upgrade to new software.    - Provide Tier III Tech Support to other technicians    - Manage client install dates that involve SQL installation and setup, SQL Reporting Services Installation and setup, setup and configuration of permissions, registry settings, certificate installation, firewall settings, configuration file setup, FTP configuration, setting up connection strings, OSQL queries, troubleshooting problems and working with clients through first month of their installation to make sure they are confident using the software. Additional Information SKILLS PROFILE  - Experienced and knowledgeable in database performance, tuning, backup and restore  - Lead Database Administrator for a Data Center that hosts over 250+ databases in the EMS Industry  - Setup and Configured High Safety Database Mirroring and monitoring  - Creating new objects such as Stored Procedures, Indexes and Views using T-SQL in a production environment  - Certified Microsoft SQL Server 2008 Implementation and Maintenance
Database_Administrator
IA Analyst IA Analyst IA Analyst - Apex Systems Laurel, MD Information Security professional experienced in Information Assurance, Information Security and Risk Management Framework (RMF) package development, NIST Special Publications (NIST SP 800-*), NIST guidance implementation, oversight and compliance. Assists in planning A&A packages, validating IA controls, ST&E, control analysis and risk assessment, risk mitigation analysis and tracking, contingency planning, meeting mandates, directives, reporting, and other security-related processes with respect to Federal regulations such as FISMA act 2002; OMB mandates; Federal Information Processing Standards (FIPS); to ensure that Information Systems and information they process are secure by ensuring the appropriate Controls are properly implemented, working as intended and yield expected results.  CompTIA Security+, CASP, CEH, OCA, OCP, OCE, DVA, CSM.    TOOLS:    ? NIST SP NIST SP 800-18, 800-37, 800-53rev4, 53a rev4, 800-137, 800-30, 800-60,  ? FIPS 199  ? VA 6500  ? Risk Management: CSAM, RiskVision (GRC Agiliance), eMASS  ? Vulnerability Tools Nessus, Burp Suite, Retina, Web Inspect.  ? Operating Systems Unix, Red Hat Linux, Solaris, Windows XP, Windows7, Microsoft Server 2003  ? Databases Oracle DB 9i, 10g, 11g , 11gR2 Microsoft SQL, MySQL  ? Microsoft Tools Word, Project, Excel, and PowerPoint.  ? Email Systems Microsoft Outlook, Lotus Notes.  ? Servers DNS, DHCP, SSH. Work Experience IA Analyst Apex Systems - Austin, TX June 2018 to Present Continuous Monitoring of Information System  ? Monthly vulnerability tracking reports from Nessus scan, DB scan, PenTest/WASA and Fortify scans  ? Generate a draft PIA and PTA in coordination with the Program Manager and other members of the Project team.  ? Review Privacy Threshold Analysis (PTA) and Privacy Impact Assessment (PIA).  ? Generate a draft ISAMOU in coordination with the Project team and the contractors.  ? Generate Security artifacts such as CMP, IRP, RA & SSP as part of ongoing Authorization process  ? Create Initial,Quarterly & Closing response for findings and update the financials, and schedule completion date.  ? Complete and update Information System Contingency Plan ISCP  ? Perform ISCP Tabletop Exercise and complete the Tabletop After Action Report (AAR)  ? Interacts with Project Team to educate and measure security policy compliance.  ? Perform Disaster Recovery Plan (DRP) Test  ? Develop Signatory Authority  ? Update AOSB to keep track of the Information system security posture in preparation for Authorization.  ? Review Fortify scan reports and create findings to track remediation of vulnerabilities from the scan  ? Review Nessus Vulnerability scan, Database scan, WASA/PenTest report and track remediation of open vulnerabilities.  ? Performed Self Assessment of security controls to enusre that they are properly implemented, working as intended and producing the desired results and create findings for failed controls.  ? Review System Documentation Assessment  ? Meet with Project team to facilitate review and development of PTA, PIA, ISCP, IRP & ISA/MOU.  ? Assistance in coordination and review of FISMA compliant  ? Update Status of artifacts-assessment/Continuous monitoring checklist to keep track of the Information system security posture.  ? Participated in annual Datacall exercise  ? Basic Understanding of Information Security frameworks and best practices (RMF, OMB, FIPS, ISO & NIST).  ? Understand encryption system requirements, standards, policies and procedures Information Security Analyst Gigasurge - Columbia, MD January 2015 to June 2018 Conduct security assessment and authorization (SA&A) and annual assessments of GSS, Major/Minor systems, and cloud systems.  ? Work face-to-face with multiple stakeholders interviewing, planning, or participating in a team effort to bring multiple complex projects to fruition in a highly motivated, fast paced environment.  ? Conduct in-depth technical reviews of new and existing IT systems in order to identify the appropriate mitigation strategies required to bring these systems into compliance with established policy and industry guidelines.  ? Prepare and present authorization to operate (ATO) documents (SSP, SAR and POA&M)  ? Provide ongoing gap analysis of current policies, practices, and procedures as they relate to established guidelines outlined by NIST, OMB, FISMA, etc.  ? Develop and maintain a Standard Operating Procedures (SOP) to create or improve SA&A processes.  ? Develop risk management guidelines associated with the SA&A process and recommend improvements to authorization processes.  ? Create and manage POA&Ms and provide a quarterly POA&M status.  ? Initiate and verify the completeness of authorization or re-authorization of all systems.  ? Conduct vulnerability assessments on and review results to verify all systems (servers, workstations, laptops, printers, and network appliances (routers, switches, firewalls, intrusion detection systems, etc.) are in compliance with federal and organizational security requirements.  ? Monitor and stay abreast of current applicable Federal and organization security laws, memorandums, mandates, guidance, and alerts. Information Security Analyst Cymatex Consults LLC - Laurel, MD September 2011 to January 2015 Coordinated and managed team activities during assessment engagements for Major Application Systems and General support systems (GSS).  ? Created Security Assessment Plans (SAP) to initiate Information Security Assessment.  ? Conducted assessments of security controls on Information Systems by interviewing, examining and testing methods using NIST SP 800-53a rev4 as a guide and documented control findings and status from Risk assessment and recommend solutions with detailed action plans in Security Testing and Evaluation (ST&E) worksheet.  ? Reviewed and updated System Security Plan (SSP) based on findings from Assessing security controls using NIST SP 800-18 rev1, NIST SP 800-53a rev4 and NIST SP 800-53.  ? Entered control findings and status from Risk Assessment in Security Testing and Evaluation (ST&E) and developed Plan of Actions and Milestones (POA&M) for security controls that should be put in place to remediate vulnerabilities.  ? Generated Security Assessment Reports (SAR).  ? Developed Contingency plans, Disaster Recovery Plans and Incident Response plans for Information Systems using NIST SP 800 - 34.  ? Facilitated Kick off meetings and follow-up meeting with Management during projects. Information Security Analyst MTN - Lagos, NG January 2010 to June 2011 Developed plan of action and Milestone (POAM) through establishment of schedules and deadlines  ? Conducted Vulnerability assessment of all network applications and operating system and recommend corrective actions.  ? Applied appropriate information security controls for Federal Information System based on ISO 27001  ? Conducted vulnerability and baseline scan using various scanning tools.  ? Extensive experience in system Development Life Cycle (SDLC) and Vulnerability Management.  ? Consistently achieve optimal utilization of developing, delivering and management operations through process improvement planning and program coordination on complex IT projects.  ? Performed Risk Assessment (RA), System Security Test Evaluation (ST&E) and track remediation activities via Plan of Actions Milestones (POAM).  ? Held kick-off meetings with the Chief Information Security Officer (CISO), and system owners prior to assessment engagements. Oracle Database Administrator Iris Smart Technology FCT Abuja January 2008 to December 2009 Troubleshoot and resolved log gap in Data Guard Configuration.  ? Experience in applying CPU quarterly patches to different version of databases.  ? Experience in Impdp and Expdp and sql loader  ? Upgraded Oracle 10g database to 11g & from 11g Database 11.2.0.1 to 11.2.0.3 using patch set  ? Knowledge of Oracle Automatic Storage Management ASM  ? Ability to diagnose problems and resolve issues across various tiers (application, database, network and server)  ? Evaluate new Database technologies and products and recommend to technical management team.  ? Managed Undo Table spaces, Redo Logs, Control files and Archive logs.  ? Implemented multiplexing control files and redo log files  ? Administration of multiple instances of Oracle 10g and 11g databases supported on UNIX  ? Managed Oracle real application clusters on unix servers, created services, installation in test and production environment with 2years of experience.  ? Planned installation, configuration, management and troubleshooting of Oracle 10g and 11g databases on Linux and Windows OS  ? Created databases, table spaces, tables, indexes and other database objects  ? Installed and manage Oracle Enterprise Manager  ? Installed and configured relevant network components to ensure database access as well as database consistency and integrity  ? Troubleshoot and resolved various oracle connectivity issues.  ? Documented database structure, changes, problems, issues for future references  ? Administered database users' accounts. Created, modified and deactivated users' accounts; assigned and monitored users' access rights.  ? Created Test and Development databases following OFA compliance rules.  ? Provided database administration on production, testing and development database servers  ? Managed Schema Objects. Monitored the user sessions and took appropriate action to kill the inactive sessions. Education MS in Information Technology Information Assurance University of Maryland University College April 2019 BSc in Civil Engineering Ladoke Akintola University of Technology 2007 Skills Information Assurance (9 years), RMF (9 years), Security Control Assessment (9 years), Security Assessment and Authorization SA&A (9 years), Security Artifacts and Documentation (9 years), Security Certifications/Licenses CompTIA Security+, CASP, CEH, OCA, OCP, OCE, DVA, CSM. Additional Information _INTERPERSONAL SKILLS  ? Good Verbal and written communication skills.  ? Effective problem solving skills with attention to details.  ? Ability to work independently or on a team on multiple tasks.  ? Strong collaboration skills and result oriented.  ? Ability to communicate technical issues to non-technical people.  ? Ability to think critically and creatively.
Security_Analyst Database_Administrator
Owner Owner Owner - Sloe Rise Productions Dallas, GA Experienced IT professional with a background in relational databases, network administration, system/application  support and technical writing. During my career I've delivered support to numerous stakeholders, implementing  technologies to fit their business needs, as well as consulting clients on reaching the full benefits of these  technologies. As a strong communicator, I believe in continued collaboration across teams to prevent pitfalls that  can hinder deliverables. Work Experience Owner Sloe Rise Productions - Dallas, GA March 2018 to Present • Administer the licensing of a musical product to artists, corporations, and film studios for commercial use  • Provided services as Musical Director/contract musician for live shows, church services, and filmed recordings  • Create marketing solutions for music promotion using SEO, Google Adwords, Mailchimp, and other services. Oracle Database Administrator Eagle Investment Systems - Wellesley, MA 2017 to March 2018 Supported the continuous availability of 300+ client databases through datafile management, RMAN  backups/restores, and Data Guard configuration in Oracle 12c databases.  • Specialized in client facing support, fulfilling requests from COM (Client Operation Managers) team. My  workflow had quickly established me as one of the go-to employees for these items  • Configured and supported Oracle GoldenGate services for setup between Oracle and MS SQL Server for beta  clients interested in ETL processes. Worked in a chosen team within the DBA department to test and maintain this service, often taking after hour calls with clients to explain processes and outages.  • Provided 24/7 On-Call support (weekly rotation), fulfilling client requests for after hour tasks and providing  support for critical Production issues. Site Reliability Engineer Eagle Investment Systems - Wellesley, MA 2015 to 2017 • Maintained client environments, consisting of VSphere VMs, used for asset management and reporting  • Provided solutions for software bugs, app configuration, and network file movement failures  • Served as HP SiteScope Administrator for process/application/and service monitoring of client environments  • Trained new employees through brown bag lunches and open discussions of department processes  • Created Bash scripts to assist in the maintenance of servers and gathering crucial information for root cause  analysis efforts Technical Support Engineer II, Instructional Design RAYTHEON Intelligence and Information Services - Marlborough, MA 2008 to 2015 Instructor and developer for STARS OSF Familiarization Course, provided to the FAA, introducing the concepts  of STARS adaptation and conversion. Presented course to over a dozen FAA facilities across the US to train  employees on this new technology, with the support of product engineers.  • Directed interactions between engineers and FAA point of contacts to determine objectives and scheduling, ensuring effective communication throughout phases of course planning.  • Served as Site Administrator for STARS Learning Management System on Webview platform  • Research new technologies and methods for providing training deliverables to customers    ADDITIONAL ENDEAVORS Education Bachelor of Science in Business Administration in Management Information Systems Northeastern University - Boston, MA Skills Database, Microsoft sql server, Sql server, Oracle, Pl/sql, Sql, Websphere, Bash, Javascript, Perl, Php, Scripting, Html5, Vmware, Linux, Process development, Time management, Lotus notes, Microsoft outlook, Outlook Links http://www.linkedin.com/pub/arsene-pascal/46/348/10a Additional Information CORE COMPETENCIES    Leadership Fostering Teamwork Exceptional written and oral communication  Technical Expertise Time Management Documentation Process Development Site Administration  Troubleshooting Analytical Skills Trend Analysis Entrepreneurial skills Goal Oriented    TECHNICAL EXPERTISE    Languages/Scripting: SQL, Perl, Bash, php, Javascript  Operating Systems: Redhat Enterprise Linux 6, Windows Server 2012  Database Technologies: Oracle 12c, Microsoft SQL Server 2017    APPLICATIONS & SERVICES    Experience with: PL/SQL, Oracle Developer, Oracle Enterprise Manager HP, Service Now  HP SiteScope Monitoring, Lotus Notes, Microsoft Outlook, Beyond Compare,  VMWare, PowerShell    Knowledge of: HTML5, AWS, WebSphere
Database_Administrator