Split (1)

train · 29k rows

input stringlengths 113 88.3k	output stringclasses 551 values
SQL Server Database Administrator SQL Server Database Administrator SQL DBA Houston, TX SQL Server Administrator for over 5+ years' experience on Data Design, Development, and Administration on SQL Server 2000, 2005, 2008, 2008 R2, 2012 and 2016 system in environment. Leading a team of 24 X 7 Production Database on Call Support. Expert in RDBMS concepts and constructs to design relational databases model and implementation as per business needs. Expertise and Interest include Administration, Database Design, Performance Analysis, and Production Support for Large (VLDB) Extensively worked on DTS in SQL Server, Performance Tuning & Application Design, Hot, Warm and Cold Backups, Disaster Recovery Planning, Security Management Expert in implementing business logic in backend using dynamic stored procedures, effective triggers and useful functions. Experience in Performance Tuning, Query Optimization, Client/Server Connectivity, Database consistency checks using DBCC utilities and Complex Databases up to 2.5 TB. Experience in database migration to cloud (Azure,AWS) Experience in Database administration activities for DB Security (creating users, roles, and assigning permission to them). Specific hands on experience include administering large and complex Databases, Database Design, Normalization, Replication, Log Shipping, Full-text indexing, and Database Application Development using varied development tools. Expertise in high availability EDSS environments like log shipping, replication, and clustered environments. Migrating SQL Server 2000 data bases into SQL Server 2005 & 2008. Experience in extracting and transforming data using SSIS, DTS Import/Export Data, Bulk Insert, BCP and DTS Packages. Expertise in writing complex T-SQL (DDL, DML, and DSL). Expertise in SQL Loader and Import/Export Utilities. Expert in implementing Web services using ASPX and executing them from functions or stored procedures in SQL Server Extensively worked on 32 bit, x64 bit and i64 clustered and standalone server environments. Experience in Analysis Services, Reporting Services, Business Intelligence, Integration Services. Experience in Database Backup, Recovery and Disaster Recovery procedures. Experience in transferring the data from SQL Server to Oracle using DTS Extensive use of DTS in SQL Server, Performance Tuning & Application Design, Hot and Cold Backups, Disaster Recovery Planning, Security Management, Managing server and clients, T-SQL, Stored Procedures, Functions and Cursors and Triggers etc. Intensive experience in monitoring and tuning SQL Server and database performance using SQL Profiler, Index Tuning Wizard and Windows Performance Monitor. Managing the clustering environment. Created PL/SQL packages, procedures and functions. Good experience in implementing SOX Compliance security Knowledge on Front-end application using Visual Basic, ASP in .NET framework, VB scripting and Java scripting. Expert in automating process by creating jobs, and error reporting using Alerts, SQL Mail Agent. Working experience in Wall Street Office (WSO) - Reporting. Expert in designing and developing effective periodic and on-demand reports using SSRS, Crystal Reports. Configures SQL mail agent for sending automatic emails when DTS process fails or succeeds. Authorized to work in the US for any employer Work Experience SQL Server Database Administrator Crown Cork and Seal - Houston, TX September 2018 to Present Migrated Databases from SQL Server 2005 and 2008 to SQL Server 2008R2 in Production and test Environments. Currently working on migrating from 2008 to 2016 Involved in Data modeling, designing, and building relational databases. Worked on high availability SQL Server solutions, including Log shipping, Mirroring and SQL Server failover clustering, Replication. Monitored Performance Monitor and SQL Profiler to optimize queries and enhance the performance of database servers. Backup and recovery of production databases using SQL native client tools and tuning them for better performance. Creating and managing schema objects for applications and created objects based on requests. Creating databases and logins and users with permissions in SQL server 2005/2008.. Used DBCC commands to check physical and logical consistency of the databases and rebuild indexes Configure regulated access and limit production access to users. Performed Backup and recovery & Automation of Backups using maintenance plans Work with system admin team to make sure failover cluster services are running without issues and report any issues Transfer logins and users after migration of database using stored procs. Apply security patches and hotfixes to lower environment and production for updated security releases. SQL Server Database Administrator TUALITY COMMUNITY HOSPITAL April 2015 to July 2018 Responsibilities: Installation and configure new SQL Servers (versions 2008+). As new systems are brought in-house, choose best technology to provide quickest scalable solution on local and cloud platforms. Database Performance tuning improvement strategies on existing legacy/new production systems including hardware or software upgrades, index optimization, etc. Extensively worked to detect and troubleshoot SQL Server related hardware resource contention such as CPU, memory, disk IO, Network IO etc. Configure SQL Server monitoring utilities to minimize false alarms and increase visibility into the database health metrics. Create profiler templates, automate profiling of development and production environment, and identify long running or problem queries, intrusions, or vulnerabilities. Develop and implement a backup strategy to ensure we can meet Recovery time objectives (RTO) and Recovery point objectives (RPO) Advanced experience with TSQL language and stored procedures, transactional replication, Log-shipping, multi node clustering (Active/Passive), mirroring, always-On etc. And High Availability (HA) and Disaster Recovery (DR) options for SQL Server including database (Schema/data/stored proc./functions/trigger/views/jobs etc..) migration & upgrade. Automate regularly scheduled tasks and processes by creating generic utilities through SQL Agent Job. Provide support to the data engineering team by reviewing and optimizing ETL jobs supporting reporting data marts. Assist application developers with complex query tuning and schema refinement. Ongoing research of new technologies on making current MSSQL platform more efficient and scalable. Implement new database solutions in the area of NoSQL (MongoDB), and architect new backup and recovery strategies for NoSQL Databases. Working knowledge of database shading and scaling on NOSQL database (MongoDB). Provide 24x7 on call support for critical production systems. Document the company's database environment and implement best practices. Vendor management with outstanding communication, interpersonal and time management skills. Experience in troubleshooting and resolving database integrity issues, performance issues, blocking & deadlocking issues, replication/log shipping issues, network/connectivity issues, security and access implementation at database/ database instance level and troubleshooting etc. Education BSc. In Computer Engineering Oregon Institute of Technology OIT 2014 Associate of Applied Science in Applied Science Microelectronics Technology Portland Community college 2013 Skills Ado, Database, Dbms, Ms access, Sql server, Sql server 2005, Mysql, Odbc, Oltp, AWS (4 years), Sql, Veritas, Ms visual studio, Visual studio, Amazon web services, Html, Perl, Reporting tools, Visio, Visual basic, DBA, Ssis, ETL, Postgresql, Sybase, Sql Dba, Tableau (4 years), PostgresSQL (4 years), Azure (5 years), Remedy (3 years), CICD (4 years) Additional Information SKILL SUMMARY RDBMS/DBMS: MS-SQL Server 2005 SSIS, SSRS, SSIS 2000 & 7.0, MySQL-5.7, SQL-2008R2, 2012, 2014, 2016 MS Access Database Technologies/Tools: SQL Server Enterprise Manager, Query Analyzer, SQL Profiler, MMC, I-SQL, T-SQL, PL/SQL, DTS, ODBC, SSRS, OLTP EDSS, ADO, SQL OLEDB, DBCC. Operating System: Windows XP/7/2010/2008/2003/2000 Programming Languages: Visual Basic 6.0, HTML, XML, T-SQL, PL/SQL. Reporting Tools: Crystal Reports (version 10/11), SSRS, WSO (Wall Street Office) - Reporting Design Technologies/Tools: MS Visio and MS Visual Studio, Erwin Others: MS Office 2000/2003, Perl, Powershell Storage EMC/IBM Storage SAN/ Hp/ Pure Cluster Environments: VERITAS, MCSC (Active/Active & Active/Passive) Network LAN (CAT5, CAT5e, and CAT6, CAT6e) WAN System Backup Tools Veeam, Rubrik, and IDERA Cloud Microsoft Azure, Amazon Web Services (AWS)	Database_Administrator
Oracle Database Administrator Oracle Database Administrator * 7+ years of Experience as an Oracle Database Administrator. * Involved in maintenance and hands on experience in Database installation, administration, backup and recovery Using RMAN, exp/imp, datapump, user profile administration, cloning, Dataguard (DR), Patching, Upgradation and a wide range of other database activities. * Having Good Knowledge and experience in Database restoration by using OS Snapshot backup. * Good knowledge in Performance tuning. * Extensively involved in maintenance of Data guard Environment. * Experience in Oracle 11g and 12C Real Application Clusters (RAC). * Working experience on CMO and FMO Database server. * Good skill on change, Incident and problem management according ITS standards. * Dedication and drive as a hard-working individual. * Ability to manage multiple tasks in a pressured environment. Work Experience Oracle Database Administrator January 2015 to Present with T-SYSTEMS MALAYSIA. Worked as an Oracle Database Administrator in Vishvasoft Solutions, Chennai from Nov' 2010 to 2014. Education MCA SASTRA University 2007 to 2009 B.C.A in Bachelor of Computer Applications Bishop Heber College 2004 to 2007 Skills DATABASE (3 years), DATABASE ADMINISTRATOR (3 years), ORACLE (3 years), AIX (Less than 1 year), BACKUP/RECOVERY (Less than 1 year) Additional Information Technical Skills RDBMS: ORACLE 9i, 10g, 11g and 12c Key Skills: Data Guard, EXP/IMP, Data pump, Patching, Installation RMAN Backup/Recovery, Upgrade, ASM and RAC Operating Systems: Windows, Linux, SunOS, AIX Data Tools & Utilities: Putty 0. 64, OEM, Toad, DBCA, NETCA, SRVCTL AWR report, TK-Prof, Ssh, WinSCP Roles & Responsibilities As a Database Administrator, my primary responsibilities are:- * Creating Primary Database storage structures (tablespace, Datafiles) and objects like Tables, Indexes, and Profiles. * Creating new users and application schema on database and grant privileges depends upon roles * Managing the physical and logical objects of the database. * Applying PSU Patches. * Upgrading databases from Oracle 11g to 12c. * Administration of Real Application Cluster environment. * Implementation of DATAGUARD Physical Standby. * Analyze and Rebuild Index to rectify segment fragmentation. * Enrolling new users and maintaining system security (Profiles), Roles, System and Object Privileges and managing user quotas. * Monitoring the unwanted User Session and killing them if needed. * Monitor physical and logical backup strategies. * Monitoring the Database growth. * Using TKPROF, STATSPACK to find ways to improve the database's performance. * Logical Backup of Databases using Export and Import Utility as well as using Datapump. * RMAN Backup and recovery strategies. * Checking the Archive log shipping between the Primary and the standby (DR) databases and troubleshooting it by rebuilding the Standby databases. * Recovery Catalog using RMAN. * Oracle Database creation. * Conduct knowledge transfer within the team and help team members in understanding the client business and existing systems * Thorough knowledge in Oracle 10g,11g concepts including Data Pump, Data Guard, Flashback Technology, ASM. * Provided 24x7 on-call technical supports. * Manual Database Creation and using DBCA. * DB Migration and Patching.	Database_Administrator
Integration and E, Commerce developer Integration and E, Commerce developer Integration and E, Commerce developer - Pharmavite LLC Northridge, CA 10+years of experience in all areas of building software systems Integrating diverse technologies to build distributed systems that provide strategic value, robust performance and stability. Balancing technological innovation with best practices. Diverse experience delivering software systems in a wide variety of business environments including shrink-wrapped software, manufacturing, E-commerce and transportation. Core strengths include: Work Experience Integration and E, Commerce developer Pharmavite LLC - Northridge, CA March 2018 to Present Responsibilities: Responsible for systems integration with clients, manufacturing and logistics supply chain vendors. Lead the execution of the technical aspects of Web Based Promotional Merchandise Programs, including .Net based websites, mobile promotions, related point of sale systems, and on-site stores. Responsible for Tier III support and maintenance of all projects/programs, including bug fixes and the implementation of new features. Coordinate the development of new programs and address the technical requirements of all fulfillment programs. Design and develop the integration of software applications to provide world class scalable solutions for our clients. Responsible for installation, implementation, testing and support of all BizTalk integrations to ERP (A2A) and Websites (B2C) using BizTalk Also, develop applications to support the infrastructure such as address validation (using ConnectShip), BulkShipping App (Using ConnectShip XML Processor), integration of UPS Quantum view using UPS API into Sunrise identity data warehouse. Developing custom applications responsible for distributing product and image information from ERP to enterprise customer owned websites such as Starbucks, T-Mobile using Windows forms and WCF Web Services. Responsible to upgrade Sunrise Identity's Dynamics NAV from version 4 to and subsequently to NAVR2. Implemented the majority of the company's customizations and integrated NAVR2 with BizTalk and with external company owned Storefront base websites. Upgraded the customs division of the company from NAV 4 to NAV R2. Dynamics NAV Integration Developer, Business Analyst Chewy.com - Dania, FL August 2016 to February 2018 Responsibilities: Perform business requirement analysis and design Perform gap analysis between standard Dynamics NAV functionality and business requirements Configure Dynamics NAV Identify and recommend product customizations, enhancements or work-arounds to meet business requirements Author all standard documentation as well as specifications for both functional and technical requirements Train users on new business processes and using Dynamics NAV 2016 Develop data conversion and testing strategies VSS administrator Weyerhaeuser IT - Federal Way, WA March 2014 to July 2016 Federal Way, WA Mar 2014 to Jul 2016 Integration & Web Services Development & Implementation Responsibilities: Responsible for the full application development life cycle of an integration request, as well as for tier 3 support and maintenance of all existing A2A and B2B interfaces and technologies. Support implementation of software infrastructure including the Weyerhaeuser Integration Architecture (WIA), e-commerce and software engineering process. WIA is an enterprise-wide, messaging-based architecture for integrating applications and information sharing. for certifying WIA in new environments and/or new versions of operating systems. designed, developed and maintained sample code and documentation used by our customers. integration solutions at Weyerhaeuser BizTalk and developed pipelines, custom pipelines and orchestrations for Weyerhaeuser infrastructure and for our direct connects with external customers. Custom pipelines include encryption/decryption (using GPG), encoding/decoding (using .NET libraries), compress/uncompress (using .NET libraries). Orchestrations includes business logic and in some instances interaction with external customer web services. as the VSS administrator for 2 company databases and managed access and data integrity WIA Tech Support IBM - Armonk, NY May 2012 to February 2014 Responsibilities: Developed implementation process to install and maintain MQSeries software at the enterprise level. Provided reliable troubleshooting and support of MQSeries enterprise implementation that expands over a wide range of platforms: AS400, RS6000, Windows (NT, 2K, and 2K3), HP-UX and IBM System/360. Install and troubleshoot adapter and external trading partner software on Weyerhaeuser systems Install and support and related custom applications on Weyerhaeuser's e-commerce systems. Provided Tier hour support Intellibee Inc - Detroit, MI June 2010 to April 2012 Adapter Developer Responsibilities: Design and develop platform and software solutions using the SCDHHS Technology Product Portfolio (TTP) which includes: OpenAPI standard SOLID software engineering principles Docker container infrastructure Kubernetes orchestration Participate in the assessment of current and emerging technology with a focus on technology capabilities and impact. Ensure that component planning/activities are aligned with the integration strategy. Collaborate with SCDHHS agency staff and vendors on the implementation requirements solution integrations. Database Administrator SeneGence - Foothill Ranch, CA July 2008 to May 2010 Responsibilities: Designed and implemented databases using access. Implement subroutines on VBA to automate the use of forms to customers Created custom reports and queries used on a daily basis to make purchase requisitions Provide support and guidance to application groups with SQL tuning, data modeling and physical database design. Enforce and document database policies, procedures and standards. Perform and fully document the results of TPC benchmark performance tests of new database versions. Demonstrate technical leadership and mentor junior DBAs. Education Bachelor's Skills .NET, VISUAL STUDIO, VISUAL STUDIO 6, BIZTALK, BIZTALK SERVER, C#, C++, JAVASCRIPT, WCF, VB 6, VB 6.0, XML, WEB SERVICES, ADO, ADO.NET, SQL SERVER, SQL, R2, MQSERIES, AS400 Additional Information TECHNICAL SKILLS: C .NET, Visual studio 6.0 thru C++ BizTalk Server BizTalk R2, C# BizTalk and BizTalk JAVA MQSeries 5 thru 7.0 VB 6.0, MSMQ Web Services SQL Server WCF ADO.NET XML JavaScript XSD Visual Source Safe, TFS LinqSql JIRA Mergetool MQ Rabbit NFC, gototags OPERATING SKILLS: HPUX 10.2, 11.i, 11.23 Windows NT/2K/XP, 2K3,2K8,2K12 AS400 5VR3 RESEARCH: Distributed Virtual Memory for Declarative Languages Implemented and tested a Scheme interpreter to facilitate the interaction with virtual memory Implemented new primitives for interpreter Created benchmarks, analyzed results and created graphs for further study	Database_Administrator
System Analyst/Developer System Analyst/Developer DATA ANALYST \| SYSTEM ANALYST \| CHATBOT \| AUTOMATION Myrtle Beach, SC Data Extraction, Data Transformation, Data Processing, Data Analytics, Data Reporting, DataBase, Microsoft Power BI, SQL, Excel/Google sheets/Other formats of data, Google Sheets, Excel Dashboard, Macros or VBA to automate, Solid knowledge in SQL Server, development and data management. Knowledge in Reporting Services, Power BI and Dashboards for Excel. Development in .NET / C #, Delphi and VBA. Chatbot, Intelligent Chatbot, Social media accounts Integration of Data From Different Heterogeneous Sources like Excel, CSV file, or any other DATABASE Authorized to work in the US for any employer Work Experience System Analyst/Developer Accenture - Rio de Janeiro, RJ September 2014 to 2018 ?? TIM Mobile (Clarify's Developer) ?? Oi BPO (Analycts and Reports) ?? BTG Pactual Private Bank (Data Analyst and Report Developer) ?? Oi Bill (Arbor, developing in C and C++) ?? Bradesco Losango (Bank, developing C# Mobile - Back-end) ?? Froneri Nestlé (Developing .NET/C#) ?? Oi BPO (Developing .NET/C#, VBA) Lead Business System Analyst State University of Rio de JAneiro (UERJ) - Rio de Janeiro May 2013 to March 2014 Allocated at CEPUERJ (Production Center of UERJ), in the area of Public Procurement, I was hired to replace a public servant who was leaving for a new sector. During the contract, I developed a small application responsible for automating all the manual processes in the area. Frequent routines such as Import of candidates, Preparation of response cards, Preparation of official documents for competitions, digitization of response cards, import of responses, reports, classification of candidates, feedback conference and correction of evidence. These procedures were performed manually with the help of Excel and the Access tool. Projects - Integration with the Microfilming system - Import and update candidate data - Integration with Social Networks - Automation of data export for Research (SMS and Social Networks) Database Administrator Tasken - Billing Solutions - Rio de Janeiro September 2011 to March 2013 Responsible for the administration of the databases in the company RCP Software. Product Suite: SQL 2000/2005/2008 / 2008R2 and 2012. - Experience in Call Center (24/7). - Experience in Database above (10TB). - Experience in requirements analysis. - Experience in business analysis (HSBC, Banco do Brasil, Itau, Credicard, Ibi) - Documentation / Training - Requirements gathering - Software specifications (Delphi / C #) - Identification and problems in production (Delphi / SQL) + Administration: - SQL Server agent, tasks and maintenance/backup routines - Snapshot - Data recovery - Data Migration (Oracle x SQL Server) \| (Access x SQL Server) - Index Fragmentation - Authentication and authorization - Logins, users, schemas, and roles - Implementation and verification of policies - Security Audit - Recovery models and types and backup compression - Database Restore (full, point-in-time, piecemeal) and integrity check - Alerts, operators, proxies, and scheduling - A configuration of Database mail - Shrink - Fragmentation of the indices - Profiler - Monitoring I / O, CPU, and memory - Debug and exception handling + Development: - Development of Procedures - Trigger Development (AFTER triggers, INSTEAD OF triggers, DDL triggers) - Development of View with schema bound - Scripts for system migration - Error handling - Cursors - Dynamic SQL + Tuning: - Indexes - clustered and non-clustered - Covering indexes, filtered indexes, and composite indexes - Indexing best practices - Heap table - Fill Factor, Pad_Index, Online, Sort TempDB - Indexing foreign keys System Analyst Solutionar Informatica - Rio de Janeiro June 2011 to September 2011 Tools: - Microsoft SQL Server 2008 - SQL Compare - Tortoise SVN - Tasker 5 Summary : - Software requirements analysis for integration between CRM (RM Senior Systems). - Conducting business analysis for the naval segment (EISA Estaleiro Ilha \| Estaleiro Mauá) - Development in TSQL (SQL Server) - Updating and testing versions Activities Description: Allocated within the Shipyard Island S.A (www.eisa.com.br) had the responsibility of monitoring the use of the tool in production and absorb and solve problems, criticisms and provide solutions for users. All actions were posted to the TimeSheet and potential issues or developments had their call to customer follow-up (SLA). New versions of the tool were generated weekly (Delphi 7) and it was tested before going to production. The test was performed within the Solve and tested again at the yard. I followed the migration of WorkFlow to the version where the component was used (Sensha - HTML5), and during a certain period, I performed tests with the superintendence in order to homologate the same in production. Trainee RCP Software - Rio de Janeiro September 2007 to June 2011 Tools - Microsoft SQL Server 2000/2005 - Delphi 2006 - Starteam Summary of activities: - Helpdesk Support - Visiting out-of-state clients - Trainings - Preparation of manuals - Data migration - CRM Implementation Description of activities: In September 2007 I started in CPR as a trainee (HelpDesk). My responsibility was to control the work orders and give first-level support to clients (Collection Offices). In January of 2008 I was effective and accompanied the IT Manager in the trips to the clients, in order to learn the work of data migration and implementation of the CRM of collection. In October 2009 he was responsible for the data migration (SQL Server) of the CRM's competitors to our CRM, in addition to providing training and monitoring the operation (Collection). I was allocated in the states of Minas Gerais (Belo Horizonte), São Paulo (Capital) and Rio Grande do Sul (Porto Alegre). In all three states it was responsible for migrating, deploying and monitoring production for a period of two months. Education Bachelor's in System Development Universidade Estácio de Sá - Rio de Janeiro, RJ 2012 to 2014 Skills SQL (10+ years), VBA (5 years), Java (Less than 1 year), .NET (2 years), Active Directory, testing, HTML, Microsoft Office Links https://www.linkedin.com/in/mrebitte/ Assessments Technical Support Highly Proficient May 2019 Measures a candidate's ability to apply protocols to identify errors and solutions in order to maintain system function. Full results: https://share.indeedassessments.com/share_assignment/6g3-pt2x430imapg Email Expert May 2019 Measures a candidates ability to effectively compose and organize email messages. Full results: https://share.indeedassessments.com/share_assignment/yupgepnc8lcnwknc Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. Additional Information Languages: Portuguese English Spanish	Database_Administrator
Database Architect Database Architect Database Architect Carmel, IN Currently evaluating Data, Database, Database Architect opportunities and assessing the marketplace. I will only respond to Remote opportunties or those in the immediate Indianapolis area. Authorized to work in the US for any employer Work Experience Database Architect Anthem - Indianapolis, IN February 2011 to Present Indianapolis, Indiana ? February 2011 - Current Nation's largest provider of healthcare benefits with over 40 million direct members and an additional 70 million members in subsidiaries. Database Architect Technology expert accountable for leadership and advisory services for enterprise scale projects. Specialized in data technology and architecture efforts. Employment Highlights: Lead the 'DB Gatekeeper' function to ensure consistent database design and coding standards are followed across fourteen Scrum Teams and a mix of Anthem Associates and multiple consulting partners. Serve as the team expert on all database performance and tuning objectives for all project-based SQL Server environments. Define, enforce, and refine standards for development and support of all database objects including tables, indexes, stored procedures, triggers, views, and functions. Lead the database team's integration into the Agile Delivery model. Direct the efforts of the onshore and offshore database team and support a geographically diverse delivery team for the Medisys Project. Implemented process improvements to simplify and streamline the operational activities of the Medisys Data team. Participate in the early stages of DevOps rollout for support of all Senior Enrollment project initiatives. Lead team infrastructure projects such as database server ugprades, active directory rollout, and the transitions from Physical to Virtual Hosts. Director, Information Technology VMS Biomarketing - Indianapolis, IN May 2010 to January 2011 Indianapolis, Indiana ? May 2010 - January 2011 Leading provider of Patient Education and Management solutions along with Strategic Marketing and Meetings programs. Director, Information Technology Top level Executive accountable for the setting the strategic direction of Information Technology at VMS. Lead Applications Development, Project Management, Business Analysis, Quality Assurance, Infrastructure, and Service Desk components of IT with an annual IT budget greater than $3 million. Employment Highlights: Lead efforts to restructure the IT Teams to reduce consulting headcount by 40% and drive the retention of intellectual capital within VMS. Drive the creation and enhancement of an IT Infrastructure that positions VMS to support the targeted level of client, employee, and revenue growth. Created and staffed internal positions that allowed for cost savings of 50% or greater for each position retained on the IT staff. Directed effort to push toward one framework for VMS's core IT project that will allow VMS to minimize the time-to-market and expenses for the on-board of new clients. Core technology is now positioned to reduce time-to-market and implementation expenses by 50% for most client projects. Engagement Manager (Eli Lilly) BUCHER + CHRISTIAN CONSULTING - Indianapolis, IN 2008 to 2010 Indianapolis, Indiana ? 2008 - 2010 Fast-Growing Global IT Consulting firm. Engagement Manager (Eli Lilly) Lead and Manage multiple teams of IT Professionals and Project Managers for Fortune 500 Client with annual project budgets between $2-3 million USD. Accountable for the overall quality and profitability of the information services provided to customers. Provide technology advice and leadership for multiple clients in BCforward's portfolio. Leverage IT business knowledge and IT systems experience to facilitate a common understanding between those in non-technical roles and those in hands-on technical roles. Partner with Architects, DBAs, Developers, and Management to ensure delivery of high quality service for database projects. Employment Highlights: Lead the planning and implementation efforts to transition main engagement from Staff Augmentation model to a Managed Service with higher profit potential and greater client satisfaction. Lead the technology evaluations and associated budgets in response to RFPs with total project values greater than $4 million. Construct KPIs and Metrics to project future demands and monitor current performance of IT Teams against agreed-upon Service Level Agreements (SLAs). Improved employee morale by boosting training opportunities, incorporating job feedback programs, organizing team build exercises, and encouraging certification opportunities. Database Architect COX TARGET MEDIA - Largo, FL 2007 to 2008 Largo, Florida ? 2007-2008 Leading targeted marketing company as the provider of the Valpak and Valpak.com brands. Database Architect Initiate, Plan, Monitor, Execute, and Complete database system projects for Cox Target Media in the role of Project Manager. Lead the design of intelligent and effective database solutions that will position the firm to capitalizate on business intelligence and realize business opportunity. Direct the functional activity of the enterprise database administration team. Offer guidance to development teams on the migration from SDLC to an Agile development model. Perform Database Installations, upgrades, and SQL Performance evaluations across Microsoft SQL Server and Sybase Database systems. Employment Highlights: Earned the opportunity to manage the Enterprise Database Management team within first two months of employment. Manage the delivery of new information system to manage nationwide sales leads, which resulted in an additional $28K of revenue during the initial month of deployment. Lead the database design effort for My Design Center project, which will revolutionize how customers and franchises develop advertisements for the Valpak product line. Senior Database Administrator THE NIELSEN COMPANY - Oldsmar, FL 2003 to 2007 Premier television audience measurement and advertising information services company with 38,000 employees worldwide. Senior Database Administrator / Architect THE NIELSEN COMPANY 2003 to 2007 Lead technical and design project teams, developing performance- and efficiency-boosting strategies including SDLC, XP and Agile. Sustain enterprise database systems in alignment with corporate goals, including expert-level architectural design, quality assurance, implementation and support. Employment Highlights: Spearheaded Foundations project, which minimized time-to-market for new projects and accelerated new revenue opportunities while maintaining competitive advantage. Manage and Coordinate the release of Database Projects into production environments. Developed and launched Test Market Profiles project, delivering solution on time and creating new revenue stream previously unanticipated. Originated training modules for new and existing employees wishing to advance personal skill sets, which saved company up to $5K per classroom day. Recognized for authoring book, The Official New Features Guide to Sybase ASE 15 and for beta testing Sybase's ASE product. Reached more than 1,000 people via Sybase webcast as featured speaker. Contributed to The Administrator's Guide to Sybase ASE 15. Senior Database Administrator (Consultant) SIGNATURE CONSULTANTS - Clearwater, FL 2000 to 2003 Clearwater, Florida ? 2000-2003 Primary client was an International organization providing communication solutions, now part of France Telecom with $51B Euros in annual revenue. Senior Database Administrator (Consultant) At the client site, coached teams on multiple projects throughout software development life cycle, taking on extra operations to assist client during layoff period. Directed enterprise unit hosts, managed off-site tape storage rotation and ensured system maintenance throughout staff shortage. Employment Highlights: Moderated most critical system requiring round-the-clock supervision with 99.99% availability during 1st year. Automated database maintenance administration functions. Established warm-standby solution, with dually located client systems so systems could be upgraded or repaired without service interruptions. Co-authored/Contributed to The Administrators' Guide to Sybase ASE 12.5. Database Administrator / Lead Developer THE NIELSEN COMPANY 1996 to 2000 Designed, executed and monitored Analyst Tracking System, providing design and revisions for annual outbound call management process, which boosted accuracy and employee efficiency. Managed and advised upon the continued support of custom software. Cultivated architecture and implementation of enterprise-scale databases. Employment Highlights: Refined most complex physical database model. Simplified daily operations associated with database administration team, automating tasks and monitoring functions to alert the team of any concerns. Systems Consultant HEWITT - Atlanta, GA 1996 to 1996 Conducted client-site meetings to gather customer information relevant to new information systems. Devised interfaces between client's arrangement and company's benefits administration system to outsource project. Originated validation techniques to validate data from client. Employment Highlights; Exceeded client expectations delivering project on time. Modernized interfaces used to manage initial transfer, which are now utilized on an ongoing basis. Education Master of Business Administration in Management Information Systems and Finance The Florida State University - Tallahassee, FL Skills SQL (10+ years), Databases (10+ years), SQL Server (10+ years), Sybase (10+ years), Database Architecture (10+ years), Linux Certifications/Licenses PMP January 2008 to January 2021 Certified SAFe 4 Practitioner October 2018 to Present Scaled Agile, Inc Certification Assessments Data Analysis Highly Proficient February 2019 Measures a candidate's skill in interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data. Full results: https://share.indeedassessments.com/share_assignment/sp040a8g-oauqqoh Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.	Database_Administrator
Database Engineer/DBA (Cloud and On-Premises) Database Engineer/DBA (Cloud and On-Premises) Database Engineer/DBA (Cloud and On-Premises) - US State Department Fairfax, VA I am an accomplished and seasoned professional Oracle Database Administrator with Over 15 years (including 10+ US) of professional IT experience in Data Engineer and Database Administration, Modeler, Analysis, Design, Development, Testing and Implementation of various database, data warehouse, software applications and developing and managing automate scripts. I have worked on very large production databases, performing various DBA roles, across a multitude of platforms (LINUX, Solaris, and UNIX) in production, development and test environments. I am an enthusiastic, proactive team player who is fast at picking up new technology with great attention to detail as well as great communication & documentation abilities. I am proven leader with motivational management style, a solid reputation for building and retaining highly motivated teams and development of innovative solutions. Dedicated team player whom listens, thrives on collaborating with diversely talented team members, and integrates their divergent thoughts, opinions, and perspectives into meaningful actions. Job Related Summary: 15+ years of experience in Data Engineer/ Database Administration, Performance Analysis and SQL Tuning 15+ years of experience in RDBMS: ORACLE 11g/12c, SQL, PL/SQL, SQL Developer 4+ years in experience and exposure in OLTP databases PostgreSQL, MySQL, SQL Server 10+ years of experience in ETL Script/Programming. 10+ years of experience in Modeling/Architecture of OLTP, OLAP (Data Warehouse) 4+ years of experience with JavaScript, XML/JSON 3+ years of experience with Agile. Good exposure on data migration tools: AWS Migration tools Good exposure on NOSQL and BIGDATA databases Good communication and interpersonal skills. Detailed Summary: Comprehensive experience in AWS Security Groups, CloudWatch Experienced in Database Installation, Provisioning, Creation, Configuration, Administration, Upgrades and managing of On-Premises and Cloud - AWS. Oracle, PostgreSQL, MySQL, SQL Server Working with the application team on supporting Database Design/schema design for OLTP and OLAP (Data Warehouse) - table, index, column creation and management. Monitoring databases for database performance analysis and SQL Optimization using native tools such as AWS, ADDM and OEM other metrics: including PL/SQL and complex Queries Experienced in database refreshes, data movements between Production and Non-productions; and between Non-productions Experienced in database migration: moving data from one place to another. Like from database unto S3 bucket; or S3 bucket unto database - I use Database Migration Tools, Native Tools (Export/Import and RMAN, Goldengate (OGG) Database DR solutions / TREX solutions (enabling/managing SNAPSHOTS cross regions) Capacity Planning and Health Checks for the databases such as free storage, used and adding capacity Database design and modeling (Logical to Physical) and assisting Data Architects, Data Analysts for their quick resolutions for their data transformation and loads Ability to adapt to New Technologies quickly Technical Skills: OS/Platform HP-UX/SOLORIS/AIX UNIX, SUSE & RH-Linux, Windows 2007/2000/NT/XP, VMWare, AWS (Amazon Web Services) Cloud Technologies AWS (Amazing Web Services) -CloudWatch Database Oracle 11gR2/12c, SQL Server 2008/2012, MySQL, PostgreSQL, TERADATA Database tools AWS database migration tool, Native tools, Golden Gate, Performance metrics (AWS, ASH, ADDM, OEM), SQL Developer, SQL Workbench Monitoring Datadog, AWS CloudWatch Application Java platform, Visual Basic, Web Technologies (PHP, JS, XML, AJAX, .NET) Data Modeling E/R Modeling, Dimensional Modeling (Schema Modeling) Work Experience Database Engineer/DBA (Cloud and On-Premises) US State Department - Falls Church, VA May 2018 to Present Jelani Consulting LLC) The United States Department of State, commonly referred to as the State Department, is a federal executive department that is equivalent to the foreign ministry of other countries, advising the U.S. President on foreign policy and conducting international relations. It is responsible for carrying out U.S. foreign policy, operating the nation's diplomatic missions abroad, negotiating treaties with foreign entities, and representing the U.S at the United Nations. In order to provide 247 services to all its consumers, company is equipped with AWS Cloud technologies with high end servers, storage and network systems. RAC and Non-RAC databases as backend support to the existing and in-house growing applications. Responsibilities: Database Creation, Configuration, Administration, Database Upgrades. provisioning and managing. Technologies: Oracle, PostgreSQL, MySQL Working with the application team on supporting Database Design/schema design for OLTP and OLAP (Data Warehouse) - table, index, column creation and management Monitoring databases for database performance analysis and SQL Optimization using native tools such as AWS, ADDM and OEM other metrics: including PL/SQL and complex Queries) Database Refreshes between Production and Non-productions; and between Non-productions Database migration: ETL design and moving data from one place to another. Like from database unto S3 bucket; or S3 bucket unto database - I use Database Migration Tools, Native Tools (Export/Import and RMAN, Goldengate (OGG) Capacity Planning and Health Checks for the databases such as free storage, used and adding capacity Assisting Data Architects, Data Analysts for their quick resolutions for their data transformation and loads Datadog (monitoring) setup/configuration - development, testing and production. Rehydration (automate) - using Shell Scripts. BAU work as needed to manage database changes, infrastructures. Database Engineer/DBA (Cloud and On-Premises) Capital One - Richmond, VA May 2015 to May 2017 Capital One (C1) is a premier financial and banking company includes mortgage, financial, banking having individual consumers, small and middle level business all over world. In order to provide 247 services to all its consumers, company is equipped with AWS Cloud technologies with high end servers, storage and network systems. RAC and Non-RAC databases as backend support to the existing and in-house growing applications. Responsibilities: ? Provided database administration, configuration and maintenance for the databases including OLTP/OLAP (Data Warehouse) of PROD, DEV, QA environments in on-premier and cloud. ? Provided support in database design/architect, data analysis, data modeling (logical & physical), data profiling, ETL, automatic solutions using Unix shell scripts, database Scripts for data migration, and Optimizing Queries ? Provided support for Oracle, PostgreSQL, AWS ( database object management, User/Access ? Developed, tested, optimized, implemented and supported queries: SQL, PL/SQL, PSQL, TSQL, ETL scripts. ? Coordinating and implementing databases on AWS Cloud and on premises ? Providing Performance & Query Optimization and troubleshooting for databases: Oracle, SQL server, PostgreSQL, Redshift ? Worked with Storage Team, Unix Team, and Capacity Planning Counsel on reviewing capacity assessment the resource utilization such as CPU, Memory, IO and Storage and request process. ? Co-ordinated pre-production and production deployments. Developing deployment plan (implementation steps for Production DBA) and rollback plan. Supported prod-fix. ? Providing technical support on WINDOWS, UNIX systems; SHELL SCRIPTS, and Health check scripts ? assisting with lifecycle management and marketing business intelligence. Senior Oracle DBA Fannie Mae - Herndon, VA October 2014 to May 2015 Fannie Mae is a leading source of residential mortgage credit in the US secondary market and supporting today's economic recovery and helping to build a sustainable housing finance system. In order to provide 247 services to all its consumers, company is equipped with AWS Cloud technologies with high end servers, storage and network systems. RAC and Non-RAC databases as backend support to the existing and in-house growing applications. Responsibilities: ? Provided support in Database Administration and architect solutions for OLTP/OLAP (Data warehouse). Optimizing ETL Scripts, SQL and PL/SQL procedures and database performance tuning and proving best practices is main role and responsibility. ? Provided support in Analyzing, designing, developing, data modeling and database design, data profiling, testing and implementing ETL solutions for Data Warehouse projects. ? Provided support in Maintaining and enhancing legacy Oracle databases in support of production break fixes and application enhancements. ? Provided support in Working with development team to perform database tasks related to application enhancements such as creating new tables and/or columns, writing and tuning PL/SQL, SQL scripts, stored procedures, debugging production database issues. ? Provided support in Database structure changes such as tablespaces, schemas, tables, synonyms, sequences, constraints, indexes, roles, table/system level privileges and profile. ? Provided support in Reviewing data model review packets and normalization, start schema, snowflake schema ? Provided support in Helping development team and configuration management to make build scripts, rollback scripts and unit test scenarios and ensure deploy to the QA environment for testing and then to the production environment. ? Provided support in Installation, configuration, troubleshoot Oracle Application/Web services and databases Oracle DB 11gR2 and 12c, SQL Server ? Troubleshoots oracle databases issues and optimization issues using Explain Plans, AWR, ADDM, 12C and other performance metrics and analysis and providing solutions. ? Database performance tuning through database configuration, partition, parallelism. ? Ensure SQL and PL/SQL scripts as per Fannie Mae standards. ? Planning, defining and implementing backup, recovery and restores ? Working with Network/UNIX team for any network / server level needs and issues; ? Providing middle range of technical support on UNIX systems; SHELL SCRIPTS, and Health check scripts and cleaning databases. ? Reviewing database and server level violations and fixing the violations as per company standards. ? Helping and guiding Application Developers in creating/developing SQL scripts / PLSQL scripts appropriately; and getting access to database. Coordinating pre-production and production deployments. Developing deployment plan (implementation steps for Production DBA) and rollback plan. Sr. Database Administrator/SQL Analyst Bank of America - Falls Church, VA May 2013 to October 2014 Bank of America is an American multinational investment bank and financial services company based on Charlotte, North Carolina with central hubs in New York City, London, Hong Kong, Minneapolis, and Toronto. Bank of America was formed through NationsBank's acquisition of BankAmerica in 1998. In order to provide 247 services to all its consumers, company is equipped with AWS Cloud technologies with high end servers, storage and network systems. RAC and Non-RAC databases as backend support to the existing and in-house growing applications. Responsibilities: ? Provided support in Database Administration and architect solutions for OLTP/OLAP (Data warehouse). Optimizing ETL Scripts, SQL and PL/SQL procedures and database performance tuning and proving best practices is main role and responsibility. ? Provided support in Analyzing, designing, developing, data modeling and database design, data profiling, testing and implementing ETL solutions for Data Warehouse projects. ? Provided support in Maintaining and enhancing legacy Oracle databases in support of production break fixes and application enhancements. ? Provided support in Working with development team to perform database tasks related to application enhancements such as creating new tables and/or columns, writing and tuning PL/SQL, SQL scripts, stored procedures, debugging production database issues. ? Provided support in Database structure changes such as tablespaces, schemas, tables, synonyms, sequences, constraints, indexes, roles, table/system level privileges and profile. ? Provided support in Reviewing data model review packets includes data model and normalization, start schema ? Provided support in Helping development team and configuration management to make build scripts, rollback scripts and unit test scenarios and ensure deploy to the QA environment for testing and then to the production environment. ? Provided support in Installation, configuration, troubleshoot Oracle Application/Web services and databases such as Oracle DB 11gR2 and 12c, SQL Server ? Troubleshoots oracle databases issues and optimization issues using Explain Plans, AWR, ADDM, OEM 12C and other performance metrics and analysis and providing solutions. ? Database performance tuning through database configuration, partition, parallelism. ? Ensure SQL and PL/SQL scripts as per Fannie Mae standards. ? Planning, defining and implementing backup, recovery and restores ? Working with Network/UNIX team for any network / server level needs and issues; ? Providing middle range of technical support on UNIX systems; SHELL SCRIPTS, and Health check scripts and cleaning databases. ? Reviewing database and server level violations and fixing the violations as per company standards. ? Helping and guiding Application Developers in creating/developing SQL scripts / PLSQL scripts appropriately; and getting access to database. Coordinating pre-production and production deployments. Developing deployment plan (implementation steps for Production DBA) and rollback plan. Senior Oracle Database Engineer Wells Fargo - Vienna, VA August 2011 to May 2013 Wells Fargo is a premier financial and banking company includes mortgage, financial, banking having individual consumers, small and middle level business all over world. In order to provide 247 services to all its consumers, company is equipped with high end servers, storage and network systems. RAC and Non-RAC databases as backend support to the existing and in-house growing applications. Responsibilities: Provided performance tuning/SQL tuning support for PROD and NON-PROD env. Generated performance metrics such as EXPLAIN PLAN, AWR, ADDM. Real-time performance monitoring using SQLMonitor and GRID CONTROL (OEM) Database performance and SQL tuning includes table analysis, index analysis for schema tuning. Performed stats gather (Histograms), extended stats on column level. Used SQL Tuning Advisor, SQL Access Advisor, SQL Performance Analyzer, SQL Tuning Set and other advisors to generate tuning recommendations; reviewing, analyzing and providing solutions. Helped Application Developers in creating/developing SQL / PLSQL scripts appropriately; Deploy scripts and Rollback plans for production deploys. Created and managed PARTITIONING/Sub-partition as VLDB solution. Configured PARALLELISM to speed up the execution process. Provided support as 'Application DBA' such as Worked with Production DBA to co-ordinate the production deploys. Developing Action scripts (deploy steps/implementation steps) and rollback plans for deploys. Worked with Infrastructure Team in building new servers and databases; design and implementing data center migrations. Worked with Network/UNIX team for network and server level issues; and resolving the issues. RAC/Non-RAC, Grid Control and ASM - software installation, Cluster ware installation, migrations, upgrades (10g to 11gR2), cloning, patch management and data refreshes. Grid Control and Agent management - OEM practices Working with development team to perform the database tasks related to application enhancements such as creating new tables and/or columns includes XML tables, writing and tuning PL/SQL, SQL scripts and prod-fixes. Performed health checks for databases, servers, listeners, connectivity, RMAN backups and recovery. Created and managed database objects such as user/passwords, schemas, tablespaces, tables, indexes, views, columns, synonyms, sequences, database links, constraints etc. Performed CAPACITY ASSESSMENT for storage and submitting request to add new file systems (mount points) Provided data model support - creating and managing PDM (physical data models). Ensured the Entities and Attributes having appropriate NAMING STANDARDS and appropriate DEFINITIONS; Entities having primary keys, appropriate JOINS (relationships), appropriate INDEXES; and appropriate ROLES, TABLE/SYSTEM level privileges; and security standards. Data move/migration from source to target server's native tools such as data-pump, SQLLoader, External Tables. Change management for tracking and processing all types of DATABASE tasks and production and non-production deploys. Involved in two GOLDENGATE IMPLEMENTATION PROJECTS. Performed OGG Installation, implementation, trouble shooting on source and target environments. Configuring OGG components: EXTRACT, DATAPUMP, Shell scripts for monitoring and managing processes Senior Oracle Database Engineer Verizon Business - Greenbelt, MD August 2007 to August 2011 Verizon Business is a worldwide telecom company having individual consumers, small and middle level business all over world. In order to provide 247 services to all its consumers, company is equipped with high end servers, storage and network systems. RAC and Non-RAC databases as backend support to the existing and developing applications which are in-house grown applications and ERP/E-Business suite applications relating to Circuit inventory, Equipment Inventory, Billing and Order Entry management. Responsibilities: Development DBA - supported about 50 databases (OLTP/OLAP) sizing 100GB to 500GB. My regular typical tasks include Provided database solutions to the production and development databases. Provided database support for the databases: ORACLE 9i,10g,11gR1, R2, SQL Server, DB2 (UDB). E-business databases Working with Application teams, Business analysts and QA Team on database design and business requirement. Supported production deploys; worked with Production DBA to co-ordinate the production deploys. Provided Action scripts (deploy steps/implementation steps) and rollback plans for deploys. Worked with Infrastructure Team in building new servers and databases; design and implementing data center migrations. Worked with Network/UNIX team for network and server level issues; and resolving the issues. Worked with Application Team in creating/developing SQL / PLSQL scripts, ETL scripts as require; testing and deploy scripts in production. optimizing the scripts for better performance. developing rollback scripts for production deploys RAC/Non-RAC, Grid Control and ASM - software installation, Cluster ware installation, migrations, upgrades (10g to 11gR2), cloning, patch management and data refreshes. Provided DB services such as creating and managing tablespaces, tables, columns, constraints, indexes, views, sequences, database links and synonyms etc., Managed user accounts, password management, data security through encrypt/decrypt, data accountability through auditing; and access controls through privileges, roles and profiles; etc. Provided replication solutions using Data Guard, Materialized Views. Use/remove of HINTS in queries to change directives so to improve performance; Recommended INDEXES such as b-tree, index-organized table, reverse-key indexes, descending indexes, b-tree cluster indexes, bitmap indexes, function-based indexes, application domain indexes to speed up the access. Created and managed PARTITIONING Data move from source to target system using DATAPUMP, IMPORT/ EXPORT. Performed monitoring database, analyzing the database changes trends and providing solutions. Provided Performance and SQL tuning solutions: AWR, ADDM, ASH, Explain Plan Database performance tuning using Memory, PGA tuning, Partitions, parallelism Provided support to Business Applications (ERP, E-Business, Oracle Application Server, SOA) such as writing PL/SQL scripts, packages, stored procedures, triggers, functions and constraints. Shell scripts in UNIX/LINUX Oracle Database Engineer GEICO - Chevy Chase, MD September 2002 to April 2007 The Government Employees Insurance Company is an American auto insurance company with headquarters in Chevy Chase, Maryland. It is the second largest auto insurer in the United States, after State Farm. RAC and Non-RAC databases as backend support to the existing and developing applications which are in-house grown applications and ERP/E-Business suite applications relating to Circuit inventory, Equipment Inventory, Billing and Order Entry management. Responsibilities: Managed and coordinated multiple IT projects in Finance department, Andhra Pradesh, involved in design, development, implementation and maintenance. I was in-charge for the district level operations - one district data processing centers and 18 remote data processing centers. Managed a team of 20+ data processing assistants (5 onsite and others remote) including junior DBA, developers and production support. Training and facilitating 20+ professionals (those support the operations in the allocated district, on project implementation including database, application and ETL jobs. Worked closely with the customers and their requirements and attending state level project meetings for analyzing and planning for improvements and new techniques. Provided database solutions to the production and development databases. Provided 60% support as DBA; and 40% as Database Development includes ORACLE /FORMS/REPORTS and ETL jobs. Co-ordinated a Major Conversion project from Legacy application to Oracle Application. Developed staging tables, scripts for Extract, Transformation Database administration and system analysis and design; and database support for the databases: ORACLE 9i,10g, Worked with Application teams, Business analysts and QA Team on database design and setup reviews and business requirement. Supported production deploys; worked with Production DBA to co-ordinate the production deploys. Provided Action scripts (deploy steps/implementation steps) and rollback plans for deploys. Created and managed database objects such as tablespaces, tables, indexes, views, sequences, database links and synonyms etc. Performed System Administration such as installing, configuring and managing Operating systems such as Windows, Linux and UNIX; and networking administration - OS level and application level. Performed Database Analysis, Modeling and Design including Capacity planning of system storage and application growth for the projects. Helped Application Developers in creating/developing SQL / PLSQL scripts appropriately; Deploy scripts and Rollback plans for production deploys Installing, Configuring and Tuning the Oracle Database. Upgrading Versions and patches. Cloning database and Database refreshes. Cold/Hot Backups using RMAN, old EXP/IMP. Performed data capturing, data transforming, data conversion, data load and extracts using SQL*Loader, and PL/SQL scripts and creating Management - provided strong leadership, direction, guidance, decision making. Project Management - facilitation, risk assessment, task decomposition, resource planning, tracking the work and reporting. Asset Management - routine maintenance including system, database, hardware, application; asset recording system (identification, verification and reporting), budgeting. Vendor/Procurement: vendor management, volume agreements and inventory management Education Bachelor of Science in Computer Software Engineering University Institute of Technology 2010 Skills Sql Server, MYSQL, Oracle Dba, Sql Dba, DBA	Database_Administrator
DBA Reporting Manager DBA Reporting Manager DBA Reporting Manager - ATW (American Trailer World) Mount Pleasant, TX Accomplished IT Professional with experience in various Microsoft technologies, primarily focusing on SQL Server database design and C# web base applications and services. Familiar with all aspects of the SDLC, Waterfall, and Agile development lifecycles. Proven ability to build quick turn solutions, and experienced in various technical roles ranging from Database Architect/ Administrator to SQL/.NET Developer. Experienced with T-SQL (Stored procedure/views/triggers/functions), ETL utilizing SSIS, as well as WCF(REST) and ASP(SOAP) Web Services utilizing C# .NET. Strong communicator, with excellent problem solving and performance tuning skills. Would be an asset to any team. Authorized to work in the US for any employer Work Experience DBA Reporting Manager ATW (American Trailer World) January 2018 to April 2019 Responsible for consolidation of various ERP systems( TakeStock, Traverse, DataPro, and Quickbooks) from the various ATW business units to provide a consolidated data warehouse for data exchange with SalesForce and enterprise wide reporting. ATW business units includes( BigTex/TexTrail, PJ Trailers, Carry-on-Trailers, and CM). Design and development of first company wide data warehouse to facilitate MDM and enterprise wide reporting. Develop custom SSIS packages to extract, transform and load data from the various ERP systems and transfer the data to an Azure based data warehouse Develop OLAP data cubes to facilitate reporting on accounts, purchase order, and sales data. Work with BI Analysts and developers to identify and build custom dataset for specialized reporting in Microsoft Power BI and Excel. Provide database administration and support for all business units. ETL development for data exchange with Blackline GL Reconciliation application ETL development for data exchange with McLeod Transportation management system Sr. Enterprise Architect (Marketing Technology) Buxton Company October 2014 to January 2018 Responsible for working with business stakeholders to analyze and develop an architecture framework that aligns strategy, processes, and IT assets with business goals. Work with account executives to develop custom external client CRM solutions. Integrate external CRM client data with internal business systems to provide customize target marketing solutions. Designed and implemented (IMS) an automated multi stage data Import, Export, and Reporting management system for Client and vendor data exchange. Designed and implemented an automated data cleansing workflow stored procedures using SQL Designed and implemented multiple OLTP and OLAP data warehouses utilizing Kimball, Inmon and Data Vault data management strategies. The implementation of the Data Vault data warehouse architecture provided significant improvement in overall import processing performance and data source identification, while eliminating data duplication and reducing the overall client data footprint. Designed and implemented multiple SOA Restful (WCF) and SOAP C#.net based data cleansing services utilizing Pitney Bowes Spectrum Global Routing and Cass data standardization services Designed and implemented a custom Web based Client CRM data management portal for Tuesday Morning to handle client data management and reporting. Designed and implanted custom Database level CLR functions and procedures that were utilized to facilitated data exchanged for NCOA services with AccuZIP SFTP base client APIs. Designed and implemented a custom Target Marketing application utilized Experian, Aquireweb, and BridgeCorp data variables to target specific target customer demographics. Develop and document step by step instruction manual for target marketing solution Develop and document step by step instructional manuals for IMS management system Develop and implemented multiple SSAS OLAP solutions for data analysis and reporting Prototype Salesforce data integration and exchange GM GM Financial January 2014 to October 2014 Responsible for designing and documenting logical and physical enterprise databases. Also responsible for publication and availability of enterprise meta-data pertaining to the data warehouse. Communicate and/or interview users to plan, develop, improve and maintain moderately complex components of the logical/physical corporate model. Maintain and administer the corporate meta-data repository. Maintain and adhere to enterprise modeling standards. Develop and document data migration mappings and transformations for data warehouse loading. Work closely with users to understand and help develop functional specifications. Develop and present training materials as needed to clarify model meaning and usage. Data Architect IntegrITalent July 2013 to January 2014 Acquisitions Database design and implementation Combination of database and SSIS infrastructure for consolidating, importing and reporting of acquired companies into the consolidated CED infrastructure. The system takes multiple inputs of acquired company's data, provides reporting exports into excel format for use in calculating company inventory net worth. Performs lookup matching against central CED data repository for inventory identification. Provide multiple reports on inventory sales and purchase history. Provide final export into central CED repository Ongoing Data Architect for new SRP product for converting legacy CED system into .Net web application. Identify and resolve database bottleneck Design of database objects to support SRP functionality Refactor legacy reports for access online. Normalization of existing SRP database objects Design of new Databases to support SRP scalability Develop and implement service broker features to support data consolidation Lead Architect RMGConnect/JWT Inc March 2009 to July 2013 Responsible for SDLC design and implementation of database and SOA based solutions for ETL data processing. Work with business and data analysts to design and develop SSIS packages for data import processes Design and develop SQL Server functions and stored procedure to archive/cleanse data to ensure compliance with DOD data retention policies. Design and develop SQL Server CLR procedures and functions to perform a variety of non-native SQL Functions ranging from FTP upload and download processing to integration of SOA services. Design and develop C#.NET based Web services and proxies for multi-tier architecture for online data entry and data validation applications. Design, develop and implemented comprehensive Import, data cleansing, standardization and exporting workflow application to handle front to back processing of company purchased and reporting data. This multi-tier web application, web services, and database procedures package was designed to build, manage and report on data as it follows the import/export and consumerization processing life cycle. Database Architect Virtuoso, LTD (Travel) July 2007 to December 2008 Responsible for SDLC design and implementation of the database architecture behind the new Composer Product. Work with C#.NET developers and business analysts to develop the conceptual and logical database design for the new Composer product. Design and implement physical database design for new Composer Product. This includes table, views, triggers, and stored procedures, using t-SQL and ansi-SQL database programming. Documentation of system overall design, including data flow planning, and security. Configure merge replication scenario for support of permission based secure databases. Provide identification of correction of database performance bottlenecks Develop and manage SSIS based ETL packages for distributing booking and itinerary information from secure data sources to SSAS source data marts. Develop and manage SSIS based ETL packages for migrating data from legacy databases to new consolidated system, utilizing VB.NET and ASP.NET script tasks for complex transformations. Develop and manage SSRS projects for financial and informational reporting, along with accompanying stored procedures. Prototype consolidated SSAS based data warehouse for consolidated system wide reporting system Provide mentorship and support for database engineers as required. Deploy managed SQL code and packages to development, test, Beta and Production servers. Work with QA group to create and validate test cases. Utilized Erwin data modeler and SSMS internal diagram tool for database design. Sr. Database Administrator MedAssets September 2005 to July 2007 Responsible for production operations support, identifying and resolving performance bottlenecks. Work with developer to optimize ASP based SQL queries and port to SQL Server based stored procedures. Review database architecture and make recommendations on performance and storage improvements. Review SAN architecture and make recommendations to improve I/O performance. Design database structures based on business design requirement documents. Writing stored procedures/views/triggers for application/web functionality. Worked as Data Architect through SDLC to designed the first scalable normalized database architecture to support the new CarePricer professional product. Made recommendations on a more scalable SAN solution implementation, to improve database performance. Work with C# and VB.NET developers and business analysts to develop the conceptual and logical database design for Carepricer product. Develop and implement physical database design for Carepricer product. Develop t-sql and ansi-sql stored procedures, views and triggers as necessary to support application dataflow and business requirements. Introduced multiple datafiles and filegroups to improve database i/o performance. Introduced personally developed VB.NET applications for meta-data management, capacity planning and performance monitoring. Also utilized to push schema and database object changes to development, beta and production environments. Designed core data synchronization components for transmitting estimates from across combined billing facilities, utilizing VB.NET and ASP.NET. Utilized SSMS internal database diagram tools for data modeling Education BS in Computer Science in Computer Science/Business Texas A & M University (Commerce) 1986 Military Service Branch: United States Navy Rank: AT3 Additional Information Technical Skills: SQL Server v4.2 - 2014/16, T-SQL, DTS, SSIS, SSAS, OLTP, OLAP, SSRS, Data Warehousing, Replication, Cluster Services Active/Active and Active/Passive, Windows Server v3.5-2016, C#, VB.NET, Visual Studio, SaaS, SOAP and WCF Web Services, Data Modeling, SAN Storage arrays, Erwin 8.2-9.5 Agile/Scrum, Oracle 11g/12c, DB2 on AS400	Database_Administrator
Senior Systems Administrator Senior Systems Administrator Senior Systems Engineer/Architect Johns Creek, GA Senior-level employee dedicated to same company for over 27 years. Seeking to continue career in a challenging, fulfilling role as a Unix/Linux Systems Engineer/ Administrator, preferably on an AWS platform. Built and supported both physical and virtual machines on multiple platforms. Recognized for ongoing cooperative interactions with application development, networks and security groups. Authorized to work in the US for any employer Work Experience Senior Systems Administrator Verizon/MCI/WorldCom - Alpharetta, GA October 1991 to June 2019 2005-June 28, 2019 Designed, built, and supported physical and virtual solutions for infrastructure and application groups within Verizon Business, Verizon Telecom, and Verizon Wireless enterprise-wide business units. Integrated operating system, hardware, network, and storage when delivering solutions. Built and supported virtual installations on AWS, Oracle VM Server for SPARC, as well as standalone systems using SPARC or x86 operating systems. Implemented Solaris VM Solutions - LDOMs (Logical Domains) and Zones/ Containers (Branded and Kernel) Set up LDAP authentication, patched servers with updated firmware and OS patches, implemented security hardening, and upgraded OS versions. Senior Oracle Database Administrator Verizon - Alpharetta, GA 2000 to 2005 Designed, built, and supported Oracle 8, 9 & 10 databases, supporting many key applications within MCI, both internal and external customer-facing. Collaborated with hardware and OS support teams when troubleshooting production issues. Operational Support Team Technician Verizon - Alpharetta, GA 1996 to 2000 Monitored all MCI Sales and Customer Service Call Center sites for hardware, software, database, and application issues. Collaborated with support teams and call center operations to schedule downtime for fixes, updates, and upgrades. Call Center Computer Support Team Manager/Operator MCI WorldCom - Alpharetta, GA 1991 to 1996 Managed a 24x7 MCI Customer Call Center Computer Room by leading a team of 6 staff members that provided hardware support for a Third Party Verification Call Center. Education Continuing Education in Computer Systems/Information Technology Administration and Management Verizon Training - VZLearn - Alpharetta, GA October 1991 to June 2019 Certification in Information Systems Operator Training Keesler AFB Technical School - Keesler AFB, MS September 1986 Associate in Data Processing and Computer Programming Northeast Community College - Norfolk, NE May 1985 Skills Linux, Red hat, Solaris, Unix, Amazon web services, System Administrator, AWS Certifications/Licenses Certified Amazon Web Services Solutions Architect Associate June 2018 to June 2021 Certified Amazon Web Services SysOps Administrator Associate May 2019 to May 2022 Additional Information Skills - Certified Amazon Web Services Solutions Architect - Associate - Certified Amazon Web Services SysOps Administrator - Associate - Red Hat Linux Systems Administrator - Solaris UNIX Systems Administrator	Systems_Administrator Database_Administrator
Senior Principal Database Administrator Senior Principal Database Administrator Principle Data Architect Douglassville, PA I'm a seasoned, well rounded SQL Server database professional with more than 20 years of experience in the following areas: data modeling, database administration, T-sql development, disaster recovery, high availability, performance tuning, and security. I also offer an excellent set of soft skills, including management, written and verbal communication. I excel in working with clients/users to identify problems and architect solutions. Authorized to work in the US for any employer Work Experience Senior Principal Database Administrator UGI Utilities Inc. - Reading, PA June 2018 to Present Managed and built multiple high availability environments using Windows Clustering service and SQL Server High Availability groups. Constructed and maintained a cloud base SQL Server environment using SQL Server Azure. Prepared documentation detailing performance metrics, server build, database encryption, and performance monitoring standards and procedures. Created session collection process to help monitor database server activity to assist in trouble shooting. Process was used to identify I/O contention issues when experiencing database backup failures. Automated the monitoring of backups and performance monitoring through the development of Powershell scripts. Lead the development of multiple SSIS packages for transferring data from SAP, SQL Server, Oracle platforms, Completed the ITIL Foundations course and certification. Principal Data Architect Savana - Malvern, PA November 2012 to February 2018 Accomplishments Designed and built two data centers complete with high availability solutions, SQL Server clustering and replication. Wrote and enforced company database security policy. Worked with software architects to architect the company's next generation data model. Responsibilities Worked with agile software development teams to produce patches and upgrades. Query and index tuning Performance Monitoring Supported high availability solutions including clustering, replication, mirroring, log shipping, and high availability groups. Backup and Restore Deployed service packs and cumulative updates on a regular schedule Database Administrator Homenet Automotive - West Chester, PA June 2012 to October 2012 Accomplishments Developed SQL scripts for application to perform desktop ETL for developers performing troubleshooting and testing. Improved overall indexing strategy by identifying and eliminating unused and duplicate indexes. Responsibilities Completed query performance tuning on a four tera-byte SQL Server 2008 database using query execution plans and SQL Server DMVs. Identified server I/O bottlenecks by writing scripts using DBCC commands and DMVs. Database Developer Philadelphia Insurance - Philadelphia, PA December 2010 to October 2012 Accomplishments Developed SSIS packages and related XSLT, stored procedures, and functions to perform the ETL of over 125,000 Collector Vehicle policies from an in house database platform to a third party SQL Server database application. Developed ETL scripts for the Price Monitor System application. Responsibilities Developed ad hoc SQL queries upon request. Using SQL Profiler, performed application troubleshooting and developed data fix scripts to resolve application issues. Database Administrator Siemens HealthCare - Malvern, PA September 2010 to December 2010 Responsibilities Created migration scripts for moving databases, indexes, and logins from Microsoft SQL Server 2000 to Microsoft SQL Server 2008. Office of Evaluation Department of Housing and Urban Development - Washington, DC January 2010 to April 2010 Database Architect Accomplishments: Worked with a team of economists to automate a risk-ranking model developed to score eligible properties in the HUD portfolio. The implementation used a data warehouse hosted on a SQL Server 2000 server and T-SQL scripts to create a data set of eligible properties based on a series of business rules regarding annual financial data. The data set of properties was then merged with rental market data and each property was then scored to help identify at risk properties Database Administrator SEI Corporation - Oaks, PA 2008 to 2010 Accomplishments: Analyzed and optimized the T-SQL queries for an application release and reduced the query execution time from 96 hours to 30 seconds. Reduced client's storage requirements and improved query performance by identifying an issue with unused data pages in extents using DBCC ExentInfo and then writing a maintenance T-SQL script using sp_excutesql to correct the issue and remove the unused data pages. Developed an SSIS solution to perform the daily transfer of database backups from a production server to facilitate a reporting environment. Once delivered the SSIS package would then restore the backups and reconfigure all security principals for the database. Responsibilities: Performed routine database administration functions including monitoring database activity with Idera Diagnostics manager and SQL Admin Toolset, execute backups and restores with LiteSpeed, and monitoring disk space with GFI Network Server Monitor. Built and maintained active/active and active/passive Windows 2003/2000 clusters hosting Microsoft SQL Server 2005 and 2000. Installed and configured SQL Server 2008/2005 Reporting servers and developed reports. SQL Server Architect/DBA TNS Media Intelligence - West Chester, PA 2007 to 2008 Accomplishments: Designed and scripted ETL processes for the migration and transformation of data between SQL Server and ASE databases. Designed and implemented SQL Server replication solutions. Installed and configured Sybase Rep Agent and Rep Server 15.0 to provide heterogeneous replication between Sybase and SQL Server 2005. Responsibilities: Perform database administration duties for SQL Server 2005/2000 and Sybase RDBMS's including creating maintenance plans, SQL Agent jobs, and performance tuning. Database Developer Wyvern Software - West Chester, PA 2007 to 2008 Accomplishments: Developed multiple table functions to provide client with an object they could query from and pass parameters to. Architected and implemented the development of an SSIS solution which facilitates the following: ? Transfer of data from a SQL Server 2005 data to XML files and delivers the XML files to an FTP site. ? Transfer XML files from an FTP site to the local server, load the files in a SQL Server database, and process the data using stored procedures. Successfully designed and developed multiple reports using Crystal Reports Developer XI. Data for the reports were hosted on a MySQL database. The reports called stored procedures developed in MySQL. SQL Server Architect/Developer Visalign - King of Prussia, PA 2006 to 2007 Accomplishments: Successfully delivered nearly 50 SQL Server reports to two different clients. Reports featured the use of parameters, sub reports, matrixes, tables and numerous other tools. Successfully completed the data migration of a client's legacy system to SQL Server 2005 using SSIS. Responsibilities: Developed reports using SQL Server 2005 Reporting Services. Configured SQL Server jobs to perform nightly maintenance of tables. Completed performance tuning of queries and reports by creating clustered and non-clustered indexes. Configured and maintained merge replication for use by client software. Developed stored procedures, user defined functions, triggers, and cursors. Database Consultant Thomas & Herbert Consulting, LLC - Philadelphia, PA 2004 to 2006 Accomplishments: Developed an automated monthly reporting system using Access 2003 dynasets, macros, IIF and SWITCH statements. The program reduced the report processing time from three days to one hour. Responsibilities: Provided database consulting services to assist the Defense Supply Center of Philadelphia's General & Industrial Directorate's four supply chains: Land, Maritime, Aviation, and C&E in the development of market baskets. Services included administering a SQL Server 2000 RDBMS and multiple Microsoft 2003 Access databases, performed data cleansing processes for the purpose of migrating data from flat files, Excel, and Access databases to SQL Server 2000 using DTS, and writing ad hoc queries up request from the client. Supported the U.S. Dept. of Housing & Urban Development's Office of Evaluation and HOPE VI personnel by providing database-consulting services for their SQL Server 7 databases. Developed ad hoc queries upon request from the client. Systems Analyst Tek Systems 2004 to 2005 Director of Information Technology Valley Forge Christian College 2000 to 2003 Systems Administrator Strategic Edge Technologies - Washington, DC 2000 to 2000 Information Services Consultant Sykes Enterprises - Norfolk, VA 1999 to 2000 Unix and Windows Systems Administrator CS&T - Newport News, VA 1998 to 1999 Helpdesk Support Engineer Newport News Shipbuilding - Newport News, VA 1996 to 1998 Windows NT 4 Helpdesk PC Technician Technology Service Solutions - Norfolk, VA 1995 to 1996 Printer Technician IBM - Norfolk, VA 1993 to 1995 Education Bachelor of Science in Information Technology Excelsior College Skills MS SQL SERVER (10+ years), SQL (10+ years), SQL SERVER (10+ years), DATABASES (3 years), MICROSOFT SQL SERVER (2 years) Additional Information Technical Summary Vendors and Platforms Databases: Microsoft SQL Server 6.5 through 2016; Microsoft Access, MySQL, and Sybase. Operating Systems: NT4 through Server 2015; Exchange Server, IIS, Terminal Server, and SMS. Unix: Red Hat, Ubuntu, HP-UX, and Solaris.	Database_Administrator Systems_Administrator
Freelance Freelance Freelancer Carencro, LA I am willing to perform virtual tasks. Authorized to work in the US for any employer Work Experience Freelance Self-employed August 2018 to Present Consultant Grocery Delivery Data processing Transcription Consultant Appen Global April 2017 to August 2018 Rating & auditing search relevance Rating & auditing page quality Part time consultant Velos, Inc December 2012 to June 2013 Telecommuting Project Manager Managed Implementation projects at 9 institutions, 5 data migrations, 6 interface projects, 3 form design projects Developed and produced reports for evaluating project costs and outcomes Trained 150+ trainers and users and recorded 7 Training videos used for end-user training Developed interactive Customer website with training evaluations and certifications Helped produce technical documentation and training materials Full time employee/consultant Velos, Inc June 2006 to December 2012 Information Resource Consultant / Database Administrator Medical University of South Carolina, Hollings Cancer Center - Charleston, SC September 2004 to June 2006 Clinical Trials Office Charleston, SC Information Resource Consultant / Database Administrator Managed development and maintenance of study-specific data systems Managed research and implementation of new data system; analyzed impact on policies and procedures; selected most appropriate data system, and prepared executive summaries proposing procurement of new CTMS Managed development and maintenance of computerized tools to improve efficiency Trained department staff on aspects of computer software use and maintenance Managed maintenance of computer equipment for clinical trials staff Music Department Manager Barnes & Noble Booksellers - N Charleston, SC August 2002 to August 2004 Managed daily operations of music store, including finances, ordering, customer service, loss prevention, and merchandising according to Barnes & Noble corporate standards Developed automated tracking systems to track store production, loss, shrink, maintenance, inventory, shipping and receiving, and profit Hired, scheduled and trained music store staff Provided support for bookstore management and Starbucks café management Information Resource Consultant Medical University of South Carolina, Hollings Cancer Center - Charleston, SC April 2001 to September 2002 Clinical Trials Office Charleston, SC Information Resource Consultant Designed and worked on development of new automation software Managed beta testing of clinical trials management software for PDA and PC Developed procedures through automation to make office more efficient Trained department staff on software use and maintained computer equipment Database Administrator Medical University of South Carolina, Hollings Cancer Center - Charleston, SC June 2000 to April 2001 Developed and managed database and data entry forms Managed clinical follow-up for approximately 100 patients Maintained computer equipment for the clinical trials staff Proof Lead Clerk Fifth Third Bank - Cincinnati, OH May 1999 to May 2000 Managed approximately 15 weekend proof employees Maintained department databases tracking errors and production problems Implemented weekly reports detailing individual employee production for production-based income Developed procedures through automation to make office more efficient TECHNICAL EXPERIENCE Education B.S. in Information Technology University of Phoenix December 2003 to 2006 Skills C/c++, C++, Html, Javascript, Palm os Additional Information Software Applications: Velos eResearch Velos eTools Oracle SQL Developer Joomla Windows Oracle 9i, 10g Microsoft Office SQL Server 7.0/2000 SRT TELEform Palm OS Unix Programming languages: SQL T-SQL Cold Fusion HTML OpenGL TELEform MS Access Visual Basic 6.0 VBA Visual C/C++ Java Javascript Hardware: Desktop Installation Printer Installation Repair and maintenance of PDA's Repair and maintenance of PC desktop and laptop computers Repair and maintenance of CPU's Repair and maintenance of printers and monitors	Database_Administrator
Sr. SQL DBA/Developerr Sr. SQL DBA/Developerr SQL server DBA/Developer and responsible to support 20 SQL server - Dovenmuehle, Mortgage Company Ewing, NJ 10+ years of experience shipping highly available and scalable applications using Microsoft technologies Expert in the database modeling, design, development, maintenance and administration Primary database technologies: Microsoft SQL Server Experience includes System analysis and design, development, support on systems built on MS SQL Servers [ ] and 2008 R2 Extensively used tools like SQL Profiler, Index Tuning Wizard, and Windows Performance Monitor for monitoring and tuning MS SQL Server performance. Excellent skills in database Backup, Restoration, Recovery, Replication, Mirroring, Linked Servers, Database Maintenance Planning. Excellent SQL Server administration skills including user authorizations, Database creation, Tables, indexes creation. Strong T-SQL Developer skills including stored procedures, Indexed views, User Defined Functions (UDL), Triggers, and Distributed Queries and Common Table Expressions. Experience migrating data from one server to another server by In-place upgrade process and as well as side-by-side upgrade process. Extensively Worked on Transactional Replication, Snapshot Replication, Merge Replication, and Log shipping for SQL Server High Availability Dexterous developer in creating Constraints, Defaults, Rules, Tables, Indexes, Views, Stored Procedures, Functions, Triggers, Cursors and Dynamic sql queries Implemented the SQL Server concepts like Data partitioning ,Snap shot Isolation, Database Mirroring, Database Snapshot, DDL triggers, try-cache blocks, Online indexing, DMV's, DMF's, SQLCMD and dedicated admin connection. Experienced in Performance Tuning, Query Optimization, Client/Server Connectivity, and Database Consistency Checks using DBCC Utilities and DMVs and DMFs. Good at SQL Server 2008 new features like Policy Based Management, Data Compression, Resource Governor, Performance Data Collector and Transparent Data Encryption (TDE). Proficiency in implementing different types of disaster recovery scenarios like Replication models like Snapshot, transactional, log shipping and Configure Database Mirroring in Cluster Environment. Proficient in high level design of ETL, DTS and SSIS Packages for integrating data using OLE DB connection from heterogeneous sources (Excel, CSV, Oracle, flat file, etc.) Created Linked Servers between SQL Server 2000 & Oracle 9i and 10g. Also created DTS package for data transfer between the two environments. Closely worked with development team to assist them in various problems solving and troubleshooting Web-based applications, which calls various Database objects like stored procedures, functions, and triggers. Proven ability to work in teams as well as independently. Experience in Manual and Automated Testing Experience in testing Client/Server and Web based Applications Experience in Html/CSS, C, C++, VB.Net, C#, jQuery, JavaScript, Ajax, WordPress, and PHP Implemented Smoke Testing, Black Box Testing, GUI Testing, Functionality Testing, Performance testing, Positive and Negative Testing, Security Testing, Stress Testing, Integration Testing, System testing, Load Testing, User Acceptance Testing(UAT) and Regression Testing of Web Based Applications and Client-Server Applications Planning and development of Test Plans, Test Cases and Test scenarios to meet product's business requirements Experience in developing website using PHP coding and WordPress Experience in using plugins including Contact Form, W3TotalCache, Yoast SEO plugins, Custom Widgets, Page Builders and SEO Slugs Experience in validation and optimization of codes Authorized to work in the US for any employer Work Experience Sr. SQL DBA/Developerr Dovenmuehle, Mortgage Company - Lake Zurich, IL March 2016 to Present 2008/2012/2014 which in turn supports MGC audit applications for various clients. Responsibilities Install and upgrade SQL server databases. Setup and manage database full and incremental backups using maintenance plans along with update statistics, database integrity check. Migrate SQL server database from physical to VMware servers. Develop TSQL procedures and functions. Review error logs, notifications, and monitor performance of the database. SSIS, SSAS, SSRS configuration and development. Develop ER diagram for new requirements and generate DDL and data dictionary reports using Oracle SQL Developer Data Modeler tool for SQL Server 2012. Environment: SQL server 2005/2008/2008R2 with clustering, replication, Windows 2003, 64 bit, SQL profiler, SSIS administration and SSRS. MS SQL Database Developer/DBA MS SQL Database Developer/DBA Colorado Natural Heritage Program - Fort Collins, CO September 2014 to February 2016 -Fort Collins, CO Sept 2014 - Feb2016 The Colorado Natural Heritage Program is Colorado's only comprehensive source of information on the status and location of Colorado's rarest and most threatened species and plant communities. We share information with a wide range of stakeholders in partnerships that work to ensure the Colorado's biodiversity resources are not diminished. CNHP has an enormous impact on conservation in Colorado through these partnerships. Responsibilities Managing and administering SQL Server 2000/2005/2008R2/2012/2016 production and non-production servers. Working closely with different teams to gather and understand the database requirement, setting up of new databases in both development and production environments and coordinating with the clients for enhancements. Migrating SQL 2008 R2 to SQL 2012, SQL 2005 to SQL 2008 R2, SQL Server 2000 to SQL Server 2005. Used Change Data Capture (CDC) to record INSERTs, UPDATEs, and DELETEs that applies to SQL Server tables. Involved in Capacity management and Analysis at hardware of the SQL Server including CPU, Memory and Storage. Implemented high availability strategies like Always ON, Database Mirroring, Replication and Log shipping. Configured Security at AD group and SQL Server level by creating Principals (logins) and mapping Users to Roles. (Securables and Permissions). Backup and restoring databases from Production to Development for testing. Created jobs for capturing daily operational metrics like backup failures, SQL Job failures, and error log activity. Involved in performance tuning with stored procedure and T-SQL having high response time. Designed SQL Jobs to capture index usage, duplicate indexes, overlapping indexes, fragmentation etc. to periodically monitor the performance of the application databases. Used DMVs in SQL Server for troubleshooting indexes, performance tuning and instance health check activities. Troubleshooting Blockings & Dead Lock issues in SQL Server. Responsible for query optimization using SQL tools such as SSMS, SQL Profiler and Index tuning wizard. Created and Modified complex stored procedures. Good experience in running jobs and fixing errors in Data Stage 5.0 and 11.0. Data stage jobs scheduling and troubleshooting. Worked with developers providing best practices, tuning queries & deploying SSIS packages. Experience in creating Maintenance plans, Backup, Restore, Table level Compression, Partition and Data Archiving. Has the ability to work in a fast paced environment, good team player and can work independently. SSIS packages created to load warehouse databases from production databases. Access databases created to generate reports according to needs of analysts. Working with business unit closely and solve the issues immediately. Configured lock pages in memory for servers with memory problems. Did troubleshooting, performance tuning and query optimization using DMVs, profiler and performance monitor. Configured and troubleshooting Merge replication, transactional and snapshot replication. Creating Linked servers for distributed queries. Worked with developers and application teams to assign permissions and fixing security problems. Environment: SQL server 2005/2008/2008R2 with clustering, replication, Windows 2003, 64bit, SQL profiler, SSIS administration and SSRS. Sr. Database Administrator Database Administrator DCP Midstream - Denver, CO July 2012 to September 2014 -Denver, CO July 2012 - Sep 2014 DCP Midstream is the largest gas company in and around Denver, CO. They are the largest gas provider in Colorado. The SQL server applications of DCP integrate all the modules like employee details, gas prices, storage and supplying gas, invoices and till to the billing. Responsibilities Managing and administering SQL server 2005/2008 production and non-production servers. Creating and maintaining databases. Applied normalization and de-normalization rules. Expert in taking backups and point-in-time recover of database. Involved in disaster recovery planning Intensively worked and managed SQL server high availability like clustering, database mirroring, and replication. Good knowledge on sqlcmd and dedicated administrator connection to recover master database from disaster. Side by side migration of databases from SQL server 2005 to 2008. Installed, configuring and maintenance of SQL server 2008. Creating linked servers and modifying linked servers. Did trouble shooting and performance tuning, query optimization in case of slow running queries. Index creation and updating statistics. Good knowledge of bulk copying and bulk inserting statements. Extensively used tools like SQL server management studio, SQL profiler and database engine tuning advisor. Good knowledge of DMVs and DMFs and DBCC commands. For improving performance of queries applied database partitioning. Effectively worked on security like fixing failed principals and user permissions, applied object level security. Involved in sql jobs creation and maintenance. Created and managed credentials. Administering and managing SSIS packages. Expert in creating reports using SSAS, SSRS and SSRS administration. Provided daily on call 24X7 support for Production. Environment: SQL server 2005/2008/2008R2 with clustering, replication, Windows 2003, 64 bit, SQL profiler, SSIS administration, SSAS and SSRS. Database Administrator SQL Server DBA UCSF Medical Center - San Francisco, CA 2010 to June 2012 -San Francisco, CA Mach 2010 - June 2012 UCSF Medical center has licensed EPIC software developed by EPIC Systems, located in Verona, Wisconsin. The software will be customized to meet the needs of UCSF Medical Center. EPIC software is an end to end solution for Healthcare organizations, enabling them to seamlessly integrate all modules starting from patient registration, all the way to billing. Responsibilities SQL SERVER 2005/2000 Production Environment. Fixed the failed PRINCIPALS (logins), user permissions and security in ACTIVE DIRECTORY and at the SQL SERVER LEVEL. Implemented SIDE BY SIDE Migration of databases from SQL Server 2000 to SQL Server 2005 Involved in Normalization, Database design, Performance Analysis and Production Support for very large (VLDB) and Complex Databases. Used native tools like DATA BASE TUNING ADVISOR, PROFILER and ACTIVITY MONITOR for performance analysis. Worked with SQL Server 2008 new MERGE statement. Handling Memory configurations for SQL Server 2000 and SQL Server 2005/2008 on Windows 2003 Implemented the new SQL Server 2005 concepts like Data partitioning , Snap shot isolation, database mirroring, database snapshot, DDL triggers, try-cache blocks, online indexing, DMV's, DMF's, Mail Setup, Jobs, and Alerts, DTA, SQLCMD and dedicated admin connection and Compressed Backups. Created Documentation for steps need to be taken while upgrading the SQL server 2000 to SQL server 2005. Work based on Business Intelligence (BI) and Data Warehousing in SQL Server 2005 Implemented new T-SQL features added in SQL Server 2005 that are Data partitioning, Error handling through TRY-CATCH statement, Common Table Expression (CTE). Configured more than 2 GB ram on 32 bit Environment Migrated DTS packages to SSIS packages and maintained the archival data Checking Database Health by using DBCC Commands and DMVS Monitored and modified Performance using execution plans and Index tuning Recovered the System and User databases from suspect mode, Expert in sizing Temp database. Prepared Documentation for the Disaster Recovery plan , Worked in Active passive cluster environment Implemented new topics like CLR integration on Development Server Wrote and debugged Stored Procedures and (DDL /DML)Triggers , Functions as per client requirements Extensively worked on trouble shooting and fine-tuning of databases for its performance , Rebuilding indexes with different fill factors and update statistics manually Designed and implemented comprehensive Backup plan and disaster recovery Worked extensively in Query analyzer and profiler for tuning queries using variable for characteristics and query costs. Daily routine Developer/DBA tasks like handling user's permissions and space issues on Production and handling maintenance Jobs including backups and restores. Did Performance Tuning of the Stored Procedures. Hands on experience in trouble shooting database issues. Update statistics, database integrity check and Backup operations Extensively used lite speed backup with MS SQL SERVER 2005/2008. Expertise in SQL server Reporting Services(SSRS) and SharePoint Monitoring SQL server performance using profiler to find the performance and dead locks. Worked on call 24/7 Support on weekly basis Environment: SQL Server 2000/2005/2008 with clustering, Replication, T-SQL, Windows2003 64-bit, DTS, Profiler, XML, Web Services. SQL Server DBA SQL Server DBA Bank of America - Charlotte, NC November 2008 to February 2010 -Charlotte, NC Nov 2008 - Feb 2010 Bank of America is the largest financial services company in the North America. The Financial team will be providing financial services and financial tools. The objective of this project was to create a Consolidate Reporting Project. Build a data mart for the Retail Customer Service department. The data is from the call center coming from different modules. Responsibilities Managed and Administrated the SQL Server 2008/2005/2000 production and Non-production servers. prepared maintained and modified SQL server installation and configuration documents Involved in the migration of SQL Server 2000 databases to SQL Server 2005. Responsible for monitoring and making recommendations for performance improvement in hosted databases. This involved index creation, index removal, index modification, file group modifications, and adding scheduled jobs to re-index and update statistics in databases. Evaluated data storage considerations to store databases and transaction logs. Created databases using Transact SQL Statements, SQL Server Management Studio and Database Wizard. Implemented new T-SQL features added in SQL Server 2005 that are Data partitioning, Error handling through TRY-CATCH statement, Common Table Expression (CTE) , Data Partitioning, Snapshot Isolation Performed daily tasks including backup and restore by using SQL Server 2005 tools like SQL Server Management Studio, SQL Server Profiler, SQL Server Agent, and Database Engine Tuning Advisor. Created Database Maintenance Plans for the performance of SQL Server which covers Database Integrity checks, update database Statistics and Re-indexing. Developed and optimized database structures, stored procedures, Dynamic Management views, DDL triggers and user-defined functions. Identified, tested and resolved database performance issues (monitoring and tuning) to ensure data optimization. Involved in trouble shooting and fine-tuning of databases for its performance and concurrency. Managed trouble shooting of Client connections, viewing error log and applications. Developed automated backup and DBCC scripts for databases and transaction logs. Maintaining the database consistency with DBCC utility at regular intervals. Worked on log shipping for synchronization of database. Worked in Cluster Environment. Authenticated logins and validated permissions. Created SQL Server Database users and Roles. Writing stored procedures, triggers, and functions and maintained coding standards. Involved in database Normalization, logical and physical data modeling using ERWIN. Created and supported complex database schemas. Used SQL Profiler to capture the activities of the databases and used the trace file as workload file to the Database Tuning Advisor for index recommendations. Installed SQL Server 2005 and created Development Database for testing, upgrades and development. Monitored servers using Spotlight third party software. Transferred data (ETL) to Data warehouse Environment using SSIS. Involved in Source Data Analysis, analysis and designing mappings for data extraction also responsible for Design and Development of SSIS Packages to load the Data from various Databases and Files. Worked on DTS, Import and Export utility, for transferring data. Installed, authored, and managed reports using SQL Server 2005 Reporting Services Configured IIS, Report manager, Report server and implemented role based security to end users and developed report models for creating Ad-hoc reports using SSRS. Worked with Application Developers to design databases and tables to support Development activities and achieve optimal efficiency. Suggested better way to recover databases from disaster i.e. disaster recovery. Configured SQL Server settings using configuration manager. Extensively used Red Gate SQL Compare and Data Compare tools to compare and synchronize SQL Database Schemas Involved with development team and developed functions, procedures and packages performed Logical Backups by Export and Import utilities. Handled numerous change management requests on production servers Environment: Windows 2003 server, ASP, XML, MS SQL Server 2005/2005, T-SQL, MS Access, MS Excel, Oracle Web/ Database Developer Web/ Database Developer Credit Suisse - New York, NY June 2007 to October 2008 Credit Suisse began with Swiss railroads in 1856, when the country needed to finance the expansion of its network and (the forerunner of) Credit Suisse, (Schweizerische Kreditanstalt), was founded. The bank has since turned into an integrated bank operating in over 50 countries around the world. Responsibilities: Developed UI pages using HTML, Ruby on Rails, Node.JS XUL, DHTML, XHTML, DOM, CSS, JSON, JavaScript, JQUERY and AJAX Created XHTML pages with CSS and the Box Model Integrated the Java code (API) in JSP pages Used jQuery core library functions for the logical implementation part at client side for all the applications Developed and tested many features in an environment (AGILE) using Ruby on Rails, HTML5, CSS3, JavaScript, and Bootstrap Extensively used HTML5, ReactJS, Angular.js, JSON, AJAX and DOM scripting for form validations Created web application prototype using Angular.JS.and modified and implemented functionalities using Node.js, Angular.js Developed user interface using HTML4/5, CSS3, JSON, AngularJS, JavaScript, jQuery Created images, logos on the webpages by using adobe flash player and Photoshop Developed the designs of wireframes, Mock-up and Layer composition by using the Adobe Photoshop and Adobe Illustrator. Involved in the retrieval of the images using the adobe Photoshop Built websites using Magento, PHP, Xml, JavaScript, ReactJS, Html, SASS and LESS (CSS Preprocessor) Developed in Model View Controller (MVC) frameworks such as Angular.JS for creating Single Page Application (SPA) Used jQuery to traverse through a DOM tree and manipulated the nodes in the tree Implemented the Drag and Drop functionality using jQuery framework Used jQuery plugins for Drag and Drop, Widgets, Menus, User Interface and Forms Developed Date Time Picker using Object Oriented JavaScript extensively Designed PDF, excel and print previews for all the reports in the application using HTML, JavaScript and SQLStored Procedure Debug the application using Firebug to traverse the documents and manipulated the nodes using DOM and DOM Functions. Involved in developing XUL, HTML, and JavaScript for client side presentation and data validation on the client side within the forms Developed scripts in the backend using PHP programming Contacted with different customer for their requirements and modified code as the customer needs Involved in writing and modifying Procedure, Queries, Views & Triggers and calling them from JavaScript using the Temp net Framework Worked in Onsite - Offshore model Written SQLQueries to interact with Oracle database Used SVN for version control and ClearQuest for defect tracking Successfully executed all the test cases and fixed any bugs/issues identified during the test cycles DBA Global Technology Services Service Delivery - Southbury, CT January 2006 to May 2007 Coordinated DBA support for highly utilized primarily mainframe reporting platform. Supported management reports for hundreds of IBM corporate customers. Responsible for DBA support of DB2 z/OS and DB2 LUW. Responsibilities: Architected and production deployed server-based copy of GSMRT, reporting database model in cost-optimized manner (ported from Z/os to LUW). Defined and deploy efficiencies each year providing significant and real savings in Storage and CPU costs, driving efficiency by optimization of repeated queries using explain, indexes, and modification of SQL statements, and saving storage costs by expanding use of archiving and compression, where possible. Defined and deployed processes to extract, transform, and load data, including Unix scripting, REXX code, and defining FTP processes. Education Master of Computer Science in Computer Science Colorado State University - Fort Collins, CO Skills DATABASE (10+ years), SQL (10+ years), DATABASES (9 years), MS SQL SERVER (9 years), SQL SERVER (9 years) Additional Information SKILLS Database (10+ years), databases (9 years), MS SQL SERVER (10+ years), SQL (10+ years), SQL Server (10+ years) TECHNICAL SKILLS Databases MS SQL Server [ ] [ ] Access, Oracle Database tools Management Studio, Enterprise Manager, Query Analyzer, SQL Profiler, Data Transformation Services, Upgrade Wizard, Replication. Programming languages SQL, TSQL, XML, C,C++, jQuery, JavaScript, Ajax, WordPress, and PHP, VB.Net, C# Tools SQL DB Access, Performance Monitor, Backup Utility, Net Backup, Data Stage 5.0. Operating Systems Windows [ ] Windows Server 2003 [ ] Unix, Linux	Database_Administrator Web_Developer Software_Developer
Oracle Database Administrator Oracle Database Administrator Oracle Database Administrator - Brontech Solutions Work Experience Oracle Database Administrator Brontech Solutions January 2016 to Present Installation of Oracle software with database creation in 11g Database configuration using DBCA Database Upgrade using DBUA Upgrade of RAC and standalone databases from 10g to 11g and 11g to 12c Perform backup and recovery using RMAN Perform full and incremental backup based on database needs Data Export using Datapump Monitoring of databases using Oracle Enterprise Manager Efficiently configure standalone database to two node cluster RAC with Oracle 11gR2 with ASM file system and GRID Apply PSU/CPU patches as needed Use Explain Plan, DMM and AWR for performance tuning as needed Clone database using RMAN ASM installation Configure dataguard for testing purposes DEV & QAT environments Education BA in Public Law University of Yaounde II Soa Skills DATABASE (1 year), ORACLE (1 year), RMAN (1 year), EXCEL (Less than 1 year), LINUX (Less than 1 year) Additional Information Operating Systems: Linux, Windows 98/2000 Oracle Versions: 10g, 11g, 12c Database Utilities: OEM, ASM, RAC, RMAN, SQLLoader, SQLPlus, DataPump, Data Guard, Export, Import, Transportable Tablespaces, Putty, Winscp, SQL Developer Microsoft Office: Word, Excel	Database_Administrator
Consultant Consultant Ventura, CA Windows Server and network support. SQL Server Database Administrator or Developer. ASSETS Thirty years experience in systems administration, Windows desktop and server support, application and database development, network and user support. Highly skilled and effective. Extraordinary problem-solving skills. Excellent verbal and written communication skills. Strong technical background in database modeling, coding and maintenance. Competence with all aspects of systems planning, integration, development, networking and user support. This fusion of expertise in database, programming and networking, coupled with a personable demeanor, make for an excellent addition to your team. Authorized to work in the US for any employer Work Experience Consultant self-owned 2005 to Present Windows Server, Desktop and Network support. SQL Server support. Systems implementation and integration. Data migrations from legacy systems. Integration of PC networks to mainframe systems. Hardware and printer troubleshooting. Specializing in automation and streamlining operations using PowerShell and command batch scripting when necessary. Built user interfaces utilizing JavaScript, VbScript and HTML. Handled backup and security concerns. Database Administrator Navigant, International (FLYR) April 2001 to 2004 Specialization in Microsoft SQL Server As the lead SQL Server DBA for the company's multi-million dollar centralization project, numerous databases were merged into one. Existing queries and data structures were analyzed and performance improved ten-fold, thereby making the centralization project feasible. Twenty mission-critical SQL Server databases had maintenance tasks, backups and error notifications automated. This led to being chosen as the sole DBA on the company's new web-based .NET development project done in coordination with Microsoft Consulting Services, twenty developers and five quality assurance people. This involved database design, stored procedure coding and security and performance issue resolution. Two database administrators were required to fulfill prior responsibilities. Familiarity with DB2 v7 on AIX. Environment: SQL Server, T-SQL, SQL Clustering, Windows 2000-2003, RS/6000, AIX, DB2, Visual Studio, Visual Source Safe, Visio, DTS, Compaq, EMC Symmetrix Consultant and Certified Trainer Gifted Consulting, Inc 1997 to 2001 Specialization in Microsoft SQL Server SQL Server consulting and delivering Microsoft Certified Training. Much of this consulting was provided to on-site SQL Server DBA's requiring assistance with tasks and problems they were otherwise unable to handle. Delivered Microsoft Certified courses on database administration and implementation for advanced users on how to code the creation of database objects, query and maintain them, and courses on how to code Visual Basic applications accessing SQL Server databases using embedded SQL and ADO. I also taught courses on Windows Server and Desktop operating systems and TCP/IP networking. Environment: SQL Server, T-SQL, VB, Vbscript, ADO, Windows NT 4 Consultant and Certified Trainer IKON 1996 to 1997 Microsoft Certified Training and Education Center Consulting and training on Microsoft SQL Server, Web Development and Windows NT. Consulted on the upgrade of older SQL Server databases for Maricopa County, AZ. Performed coding and testing of distributed transactions over a wide-area network for the U.S. Army at Fort Juachuca, AZ. Environment: Windows NT, SQL Server, T-SQL, IIS, TCP/IP, ActiveX, Vbscript, ADO, FrontPage, HTML, Visual Basic, Novell NetWare and IPX/SPX Network Consultant Novell NetWare 1994 to 1996 Novell and Microsoft network installation, upgrade, and repair. Cabling, hardware troubleshooting and upgrade. Application installation and support. OS: Windows 3.1, 95, 98; Windows NT 3.5, Novell NetWare, Unix, DOS Protocols/Topologies: IPX/SPX, TCP/IP, NetBEUI, Ethernet, Token Ring, Arcnet, ISO/OSI Desktop Applications: Word, Excel, PowerPoint, FrontPage, WordPerfect, Lotus, MS Mail, AutoCAD, and Ventura Hardware: Compaq, HP, Dell, Gateway, Micron, Routers, Switches, NIC, 10baseT, coax, Cat5 Programmer, Network Administrator and PC Support Healthinfusion, Inc 1988 to 1994 now Coram (CVS), Inc.) https://www.coramhc.com/ Home Intravenous Therapy & Medical Office Management and The Newman Company (medical insurance billing service) Client/Server Programming, networking, data communications, end-user support and training. Responsible for local and wide area networks. The sole support for 75 users in eight offices connected by Novell and Unix networks. Single-user medical billing software was converted to multi-user, client/server. Developed medical management pharmacy software. Five branches were wide-area networked. Integration of Unix and Netware. SNA gateway connection to remote AS/400. Conducted classes and introduced new technologies that tripled user productivity. Saved the company thousands of dollars by enabling users to share incompatible databases. Programmer and Database Administrator The Carmack Group, Investment Consultancy 1987 to 1988 Securities analysis, programming, data communications, database development, graphics. The productivity and quality of securities analysis output was enhanced by research and recommendation of graphics software, statistical analysis programming and database implementation. Programmer First American Title Insurance Company 1984 to 1987 Team leader responsible for development and support of escrow applications in fifty branch offices. Improved service and relations between the home office and branches. In three days creatively integrated word processing and database to create an escrow forms generator, a feat which two other development teams had already failed to deliver after six months effort. Programmer American Dream International, Inc 1982 to 1984 Marketer of Personal Care Products Programming, Operations, Systems Analysis Month-end closing was reduced from one week to several hours processing time. Integrity was programmed into this multi-level marketing system so participants no longer received errors in monthly statements. Education Bachelor's in computer science California State University Skills Sql server, Oltp, Replication, Sql, Visual studio, Javascript, Vbscript, Clustering, Tcp, Tcp/ip, Ethernet, Ipx, Token ring, Unix, Iso, Excel, Word Additional Information TECHNICAL SKILLS SQL Server SQL Server Technologies: DTS, OLTP, Clustering, Replication, Automation Languages: SQL, VBScript, Javascript, Powershell and batch script Applications: Visual Studio, Visual Source Safe, Word, Excel Operating Systems: Windows, Unix Protocols/Topologies: IPX/SPX, TCP/IP, Ethernet, Token Ring, ISO/OSI	Database_Administrator Network_Administrator
Credit Specialist Credit Specialist Credit Analyst / Reporting Specialist Kissimmee, FL Highly driven, self-motivated manager with financial sales and customer service experience including 15 years of hotel/hospitality analytical experience. Recognized for outstanding team leadership. Skilled in Hotel/Hospitality, Logistics, Project Coordinator, Database Administrator, Report Designer, Information Technology and Financial field. Work Experience Credit Specialist LYNCH OIL - Kissimmee, FL March 2019 to Present Generating and approving credit applications Account maintenance Calling trade references Open new vendor accounts Creating Ship-to's for current and new locations Creating product orders via e-mail or phone Working with sales associates and their prospects to bring in new business into the company Cash Manager/ Reporting Specialist GateHouse Media, Inc September 2018 to Present Accounts Receivable/ Payable Process account refunds Process account charge backs Assist in acquisition of newspaper companies CSD Manager / Database Administrator Central Florida Investments December 2003 to August 2018 Monitored efficiency or trends of Engineering, Housekeeping and Security department employees increasing guest satisfaction. Minimized various departments expenses by creating databases that consolidated positions Handled guest issues and assist in resolving in a timely fashion Created Standard Operating Procedures Conducted property and unit inspections and reports findings to the appropriate department heads to correct issues using a 5 Star standard before the guest checks in. Designed reports used by Vice President of Operations to measure guest satisfaction and trends Quality Verification Officer Amicus-CIBC Bank U.S November 2001 to February 2003 Operations Department Amicus-CIBC Bank U.S. Verification of daily work for accuracy ensuring policy and procedure of federal regulations were followed Linking-unlinking Visa Check cards/ATM cards, funding/withdrawing Certificate of Deposits Teller / Teller Manager CoreStates Bank / First - Union, N.B, CA September 1996 to September 2001 Managed a staff consisting of 6 employees, created schedules Conducted employee performance and annual reviews Processed daily deposits and withdrawals Cross-sold financial products and accounts to new and retained clients Opened new accounts for current and new clients Issued and renewed Certificate of Deposits, Visa-ATM Cards, Cashier's Checks, Money Orders Settled the vault daily, weekly settlement of the Automated Teller Machine, Ordered Weekly Cash Prepared Outgoing cash shipments, Merchant Buybacks, reviewed daily teller work, audits Referred Individual Retirement Accounts, Mortgage Accounts to bank officers, reconciled general bank ledgers APPLICATIONS: Google Drive, Microsoft Outlook, Microsoft Access, Microsoft Excel, MS Query, Oracle Discoverer, Oracle Financial Analyzer, Crystal Reports, Avaya CentreVu Report Designer Education Bachelor of Science in Cyber Forensics in Cyber Forensics/Information Security Keiser University August 2020 Associates of Science in Network in Network/Programming Florida Technical College Orlando July 2004 Skills Microsoft Office (10+ years), Crystal Reports (2 years), Google Docs (1 year) Additional Information I am currently enrolled in Keiser University in process of attaining my Bachelor of Science in Forensics/Information Security.	Database_Administrator
Systems Administrator II Systems Administrator II Systems Administrator II - ManTech International Corporation, Cyber Security Range Stafford County, VA Information Technology, Customer Services Professional and Military Veteran with a Top Secret/SCI Security Clearance and over 10 years of military service. Proven experience in the Information Technology field and leadership positions. Has extensive background in fast-paced customer service environments. Experience installing, troubleshooting, and supporting computers and servers on both classified and unclassified networks. A vast understanding of networking, systems administration, operations management as well as knowledge in IT procurements. Recognized by superiors for professionalism and leadership abilities as well as the recipient of multiple award for outstanding performance while serving in the United States Air Force. Career supported by Associates in Information Systems Technology, professional certifications and military training. Highlights of expertise: Helpdesk Support Technical Documentation System Configurations Tier II Support Inventory Management Troubleshooting/Resolution Report Generation System Maintenance Status Monitoring End-user Training Customer Service Server Administration Authorized to work in the US for any employer Work Experience Systems Administrator II ManTech International Corporation, Cyber Security Range - Stafford, VA May 2019 to Present Perform system administration functions for Windows and Linux-based machines, including maintaining patch updates, create/manage/configure virtual machines (VMWare) and troubleshoot issues. Provide software service support to development and test user community: perform cross-domain file transfers, acquire and maintain software repositories, and issue licenses to entitled users. Maintain software asset management database per established standard operating procedures. Perform operational system maintenance tasks such as anti-virus updates, patches, backups and configuration changes. Work with a team to troubleshoot software download and activation problems. Work with task and technical leads to improve the software distribution process. Manages and maintains all network accounts across 3 different domains. Database Administrator United States Air Force - Pentagon, VA, US February 2015 to Present Responsible for providing critical 24x7 command and control systems support to the President, Secretary of Defense(SecDef), Joint Staff (JS), National Military Command Center (NMCC), combatant commanders, and other federal agencies. Served as the focal point of contact for customer support for the Global Command and Control Systems-Joint (GCCS-J) and Global Status of Resources and Training Systems as well as the setup of administrator and service accounts. Maintained the integrity and security of servers and systems and provided daily system status updates and briefs to senior leadership. (GCCS-J, Oracle and JOPES). Ran setup and maintenance of daily leadership Video Teleconference. Utilized: Remedy, Linux, Tivoli, Active Directory, McAfee, SCCM, HBSS, VMWare, and ACAS to provide support to system users. Information Technology Procurements Section Chief United States Air Force - Sumter, SC January 2018 to May 2019 Responsible for 8 member information technology procurements and training sections. Performs as the Contracting Officer Representative on 10 separate contracts employing 170 personnel. Coordinates all software and warranty purchase as well as the execution of Operations Division plans, budget and funding requirements. Senior technician for 45 member 24x7 customer support center for 27K users at 12 overseas locations. Responsible for prioritizing work orders and assigning the appropriate resources. Reviews creation and documentation of all work center training for 60+ junior members. Utilized: Remedy, SolarWinds, Active Directory, McAfee, SCCM, HBSS, VMWare, Microsoft Exchange and DEAMS to provide support to system users. Lead Cyber Systems Administrator United States Air Force February 2014 to February 2015 February 2014 - February 2015 Lead technician for 16 member military/contractor work center. Trained all new members on multiple command and control systems. Managed 1.3PB data on multi-national networks as well as 6,000 exchange accounts across 6 separate domains with 4,500 coalition users. Responsible for weekly preventative maintenance across 279 servers and 930 network systems. Authored 22 standard operating procedures automating the shutdown process for 200+ servers. Installed 11 virtual servers, standing up new coalition network. Utilized: Remedy, Active Directory, McAfee, SCCM, HBSS, VMWare, ACAS, and Microsoft Exchange to provide support to system users. Server Desk Technician United States Air Force February 2011 to February 2014 Performed 24x7 tier-2 help desk isolation/corrective actions as well as elevated/monitored tier-3 actions. Responsible for the installation, configuration, management and troubleshooting of computer systems across 4 domains and 31 Intelligence Surveillance and Reconnaissance systems supporting 120 joint service units. Maintained and configure network backups on DoD Classified and Unclassified networks. Monitored network status using Open View to ensure continuous connectivity. Troubleshot, corrected and ran Video Teleconferences (VTC) on 2 networks. Operated and Maintained Classified and Unclassified networks while forward deployed at Camp Lemonier, Djibouti Africa. Life cycled 154 outdate network devices and issued 820 classified Public Key Infrastructure Tokens. Utilized: Remedy, Active Directory, McAfee, SCCM, HBSS, Open View, and Microsoft Exchange to provide support to system users. Server Desk Technician United States Air Force October 2008 to February 2011 Responsible for the 24x7 administration of the classified/unclassified Air Force Global Information Grid. Command and Control help desk function using Remedy, Directory Resource Admin, and Automated Call Distribution systems. Generated trouble tickets and facilitated issue resolution for 850,000 Air Force network users at 121. Main Operating Bases and 106 Geographically Separated Units. Installed required security patches and system updates as well resolving application errors, resetting/unlocking network passwords. Tracked/reported Enterprise Service outages, providing situational awareness to leadership. Education Bachelor's in Organizational Management in Organizational Management Ashford University - San Diego, CA July 2017 to September 2020 Whitfield County Career Academy - Dalton, GA August 2003 to May 2007 Associate in Information Systems Technology in Information Systems Technology Community College of the Air Force - Montgomery, AL Skills ACTIVE DIRECTORY, CISCO, DNS, EXCHANGE, NETIQ, NETWORKING, REMEDY, SMS, SOLARWINDS, TCP/IP, TIVOLI, CITRIX, DHCP, LAN/WAN, TCP, VMWARE, VPN, DMS, ORACLE, LINUX Military Service Branch: United States Air Force Rank: E6	Systems_Administrator Database_Administrator
Customer Care Specialist Customer Care Specialist Madison, OH Experienced Customer Service Specialist passionate about providing an outstanding customer experience while supporting departmental and company goals. Successful in managing many tasks concurrently in fast paced environments. Proven track record of coordinating multiple resources to provide customers with optimal solutions in a timely manner. Authorized to work in the US for any employer Work Experience Customer Care Specialist Progressive - Mayfield Village, OH June 2016 to Present Business Insurance - Customer Care Specialist Support customers and internal agents accurately and efficiently in a high volume call center. Respond to customer inquiries regarding coverage, rates, billing issues and provide general policy reviews on single or multiple lines of business. Process cancellations, renewals, reinstatements and endorsements on Progressive systems and respective carrier systems. Communicate carrier underwriting requests to customers, obtain the required information and convey it back to carriers. Support department processors by handling incoming email and voice mail in between service calls. Commercial Auto - Customer Care Associate Assist customers and agents with questions about policies, billing and insurance and execute the required transactions to meet their needs. Trained in For-Hire Livery and associated filings. Account Representative United Midwest Savings Bank, First Mutual Financial - Mayfield Village, OH May 2015 to May 2016 Work with delinquent accounts to ensure timely repayment of loans. Requires initiating daily calls and correspondence to contact customers and diagnose/document the reason for delinquency, then remove obstacles to collecting payments. Responsible for taking and handling inbound calls. Direct Care Staff Phoenix Residential - Madison, OH May 2014 to May 2015 Assist MR/DD individuals in becoming self-sufficient in a residential setting. Daily responsibilities include: helping individuals achieve and exceed their personal goals; provide structure and emotional support; facilitate resolution of behavioral issues; assist individuals with personal hygiene; manage and dispense medication; complete detailed, accurate documentation as assigned. Maintain a clean and safe environment for residents and staff. Deli Associate Walmart - Eastlake, OH August 2013 to May 2014 Assist customers with product selection of cold and hot deli foods, assure product quality and environment sanitation in compliance with federal government standards, identify product out dates and replenish inventory daily and assist in training co-workers in new products and processes as needed. Occasional use of pallet jack. Database Administrator Crescent Metal Products - Mentor, OH October 2006 to December 2012 Managed technical projects and implemented new tools, processes and functionality in data warehouses, ERP and CRM databases and numerous other stand-alone databases for entire organization, concentrating in the area of order fulfillment. Included upgrades, security set up, maintaining data integrity, schema changes, view customizations and data imports and exports. Eliminated need for maintenance contract with software provider for ERP system by performing all required services saving the company over $50,000 annually. Supported all departments by maintaining databases, designing reports and being a technical reference. Progress database language, Microsoft SQL, Access, Excel. Programmer Analyst Meaden & Moore, M&M Business Solutions - Cleveland, OH January 2005 to October 2006 Performed database analysis and programming to export data from existing ERP systems, massage and import it into new ERP systems enabling system conversions without loss of operating information during migration. Programmed, tested and implemented modifications and new custom functionality in clients' existing ERP systems and provided training as necessary. Progress database language, Microsoft SQL, Excel. Education Bachelor of Science in Computer and Information Science Cleveland State University - Cleveland, OH June 1988 High school or equivalent in College Prep Madison High School - Madison, OH June 1983 Skills Customer Care, Customer Service, Call Center, Customer Support, CSR	Database_Administrator
Teacher Teacher Philadelphia, PA Rising professional opera singer and actor with experience in areas outside of artistic performance that include administrative and clerical work, small business management, technology, graphic design, and teaching and leadership. Authorized to work in the US for any employer Work Experience Teacher Freelance/Self employed 2013 to Present Private voice and piano teacher. Vocal ensemble coach for Florida Southern Opera (2017). Guest coach for The Mocappellas (2016) and The Singers at Ibis Country Club (2015-2016). Former music director for Phi Mu Alpha Theta Sigma mens chorus in Lakeland, FL (2014). Co-Manager/Manager The Parson Brown Singers - Philadelphia, PA 2007 to Present Initially a child performer, currently co-manager of a professional vocal ensemble that performs in Miami, Philadelphia, and New York). Aside from being a performer with the group, tasks include booking jobs, communicating with agents and clients, hiring performers, scheduling rehearsals, and arranging travel for performers. Singer/Performer Freelance/Self employed Present Professional singing career began 2006, professional theatrical debut in 2015. Credits include leading operatic roles for companies such as Imperial Symphony Orchestra and the Musica e Musica festival (Italy), a promotional tour with YMCB records, and a variety of freelance work. Grad Assistant Temple University - Philadelphia, PA August 2017 to May 2019 Graduate Assistant in administrative work for Temple University Opera Theater. Primary tasks are assisting the producer of TU Opera, scheduling rehearsals, communicating with production staff and student artists, clerical duties, photography and photo editing, creating graphics for TU Opera events, and database management for the universitys props storage system. Database Administrator St. Ann Catholic Church - West Palm Beach, FL May 2014 to August 2014 Occasional substitute for parish office manager. Developed an electronic database system for tracking and managing the needs of clients for an associate non-profit homeless outreach organization, St. Ann Place, in 2014. Education Master's in Music - Voice/Opera Temple University - Philadelphia, PA August 2017 to May 2019 Bachelor's in Music Florida Southern College - Lakeland, FL August 2013 to May 2017 Skills ACCESS, EXCEL, INDESIGN, OUTLOOK, PHOTOSHOP, Teaching, Organizational Skills, Time Management, Marketing, Social Networking, Social Media Management, Social Media Marketing, Clerical, Calendar Management, Personnel Management Assessments Written Communication Expert May 2019 Measures a candidate's ability to convey written information using proper grammar rules. Full results: https://share.indeedassessments.com/share_assignment/3zwxq4w49snpypyv English Communication Skills: Typing Expert May 2019 Measures a candidates ability to effectively transcribe text using a standard keyboard. Full results: https://share.indeedassessments.com/share_assignment/ojg9jerhg646x5lk Verbal Communication Expert May 2019 Speaking clearly, correctly, and concisely. Full results: https://share.indeedassessments.com/share_assignment/f7jx4zgvzp9g7yoi Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. Additional Information Skills Microsoft Office Word, PowerPoint, Excel, Access, Publisher, Outlook Photo, video, graphics, audio Photoshop, InDesign, GIMP, iMovie, Windows Movie Maker, VSCO, Audacity, GarageBand	Database_Administrator
Database Administrator (DBA) Database Administrator (DBA) INFORMATION TECHNOLOGY PROFESSIONAL Highlands Ranch, CO Accomplished, multi-skilled information technology professional with extensive experience in designing and implementing Oracle and MS SQL Server database solutions. Skilled in database administration including architecture, data warehouse design/support, tuning and 7/24 production support. Solid background in a broad range of professional technology activities including technical staff lead, technical project management, business requirement analysis, database architecture design and database modeling. These activities have occurred in multiple environments across a broad range of industries. Authorized to work in the US for any employer Work Experience Database Administrator (DBA) Department of Veterans Affairs Health Administration Center - Denver, CO 2012 to Present Spearheaded the design and developed of software and processes to pull and consolidate database metadata from 152 VAMCs (VA Medical Centers) into a central data warehouse. The application is designed to support the VA Enterprise Cerner migration project. ? Worked with key stakeholders to provide database design and analysis support to develop a system to manage Veterans Health Administration (VHA) supply chain. Functionality enables clinical care to the Veteran by managing all aspects of the flow of supplies and equipment to the hospital end user. ? Collaborated with team to migrate on-premise database and application servers to Azure Cloud environment. Created virtual servers and databases in Azure with an emphasis on fail-over, resource capacity and performance. ? Responsible for day-to-day database administration for databases that supported Health Care Claims processing, Electronic Health Records (EHRs) and provider payments. Tasks and duties include: 7x24 MS SQL Server (versions 2008 through 2014) database administration for 160 instances 7x24 Oracle (11g, 12c) database administration for 6 instances with multi-terabytes of data Oracle and MS SQL Server and database migration to Azure cloud architecture Oracle RAC/ODA implementation and patching support EDI 4010/6020 and ICD10 migration Oracle PL/SQL development and support Technical liaison to external contracting teams and vendors for various projects Database security management including data redaction and obfuscation HIPAA PHI/PII data security management DR management and planning participation SDLC (Dev, Q/A, UAT, Production) support on various projects using Agile/Scrum methodology Database technical and architectural expertise to VA senior management and technical teams Oracle and MS SQL Server database performance tuning. Highlands Ranch, Colorado 80129 ? 303.912.5189 ? toneys@q.com DBA VA (Insignia, Adams AITC, 22nd Century Technologies) - Denver, CO 2012 to Present Delta Dental of Colorado 2009 to 2017 fulltime and part-time): Responsible for day-to-day database administration for databases that support Dental Care Claims processing, data warehouse design and data analytics. Tasks and duties included: 7/24 Oracle (10g, 11g) database administration and operations support Data warehouse design and implementation to support Claims and Eligibility reporting ETL design and support Oracle database and PL/SQL tuning to support reporting queries HIPAA PHI/PII data security management. IT Consultant MEDdac 2006 to 2017 Clients: Wildblue Communications 2006 to 2009 7/24 Oracle (9i, 10g) database administration operations, QA and development environments. Database design and development projects include customer tracking data warehouse and out- bound customer Email communication. Delta Dental of Colorado 2004 to 2005 Data analysis to support claims processing database and application migration to Oracle based RDBMS. Post migration database administration support. Managing DBA Consultant Berger & Company 1998 to 2005 AT&T Broadband 2003 to 2003 Provided expertise in building ETL interfaces to import data from specialized cable design software into an Oracle Enterprise Spatial data warehouse. Data warehouse served as central access point for network design data. AT&T Broadband 2003 to 2003 on Oracle architecture configuration to support rapid database fail-over and fine- tuning the environment to support anticipated transaction volume. Instrumental in setup and configuration for database backups and standby database using Oracle RMAN. Contact Sports 2001 to 2002 Managed project for Web-based IVR applications using Oracle 8i and ERwin. Implemented automated client contact system to improve registration and schedule facilities. Forest Oil 1999 to 2001 Provided Oracle database support for production applications running on Sun and NT hardware and designed/implemented an application interface utilizing PL/SQL. Developed training programs for specific clients/general public encompassing database administration, basic tuning, backup and recovery. ? MapQuest (1998 to 1999): Identified requirements and designed Oracle database solutions to accommodate membership functionality and support for robust user demand. Implemented new features to provide service for over 50,000 registered membership users and expanded target advertising and services opportunities for Web-based Company. Lockheed Martin Astronautics - Highlands Ranch, CO 1996 to 1998 80129 ? 303.912.5189 ? toneys@q.com CAREER & PROFESSIONAL EMPLOYMENT SUMMARY DBA Lockheed Martin Astronautics 1996 to 1998 Education Bachelor of Science in Business Administration / Economics Regis University Associate of Arts in Computer Science Community College of Denver - Highlands Ranch, CO Skills Sql Dba, DBA, Sql Server, Oracle Dba, ETL, RAC, Sql Database, Rman, Ssis	Database_Administrator
Contracts Administrator (Aircraft Interiors) Contracts Administrator (Aircraft Interiors) Contracts Administrator (Aircraft Interiors) - EZAir Interiors US Experienced Professional Engineer with a demonstrated history of work in the Aerospace industry, Data migration & Automotive, seeking a position where to provide solutions and controls with the acquired skills along more than 22 years of experience. Work Experience Contracts Administrator (Aircraft Interiors) EZAir Interiors January 2015 to Present -Quotations for different products: OEM, Re-configuration, New products. -Establish pricelists for LRU's -Configuration management -Responsible for monitoring all contractual milestones/deadlines -Ensure all payment obligations of the Aircraft sales contracts up to final payment at time of aircraft delivery -Support the Business Units (Sales proposals and Negotiation teams) -Ensure current and accurate contractual information and data processing. -Coordination and follow up with customer and/or supplier agreements. -Analysis and disposition for customer discrepancies QMS (Commercial cost) Database Engineer Labinal Safran Group 1998 to Present since 1998, performing several positions, supporting engineering, materials and finance areas for the sister facilities located in Mexico, USA, France & Morocco. Job History: -PDM Key User: Supporting Manufacturing operations through specific engineering areas related to new software. -POC: Point of contact between France and North America as part of New System Deployment Team. - Database Engineer: For Airbus France (Data product transition and manufacturing support). - Database Engineer: For Airbus Germany (Data product transition and manufacturing support). -QA Engineer: Responsible of quality controls for customers such as: F16(Lockheed Martin) & Bombardier. Yazaki Group - Buenaventura Auto partes (Automotive). Support Engineer Bell Helicopter Mexico May 2009 to December 2014 May 2009 to Dec 2014 Initiated activities in order to deploy new manufacturing operations from Canada at Mexico location, performing several roles. Job History: -Key User: Project BSM (Business Systems Modernization) CAMS-SAP, DVR's Coordination between Canada, US and Mexico, leading groups of 25-30 engineers along stages of deployment. -Support Engineer: Electrical provisions in Cabin, -Manufacturing Engineer: Product transfer coordination (electrical and structural) -Production Supervisor. Lead activities related to product manufacture. -Support Engineer: Training and deployment for new area (electrical wire harness). ERP System & Data analyst Key user Safran Group - Labinal, INC January 2007 to April 2009 2 Years in Oklahoma, USA Plant. -ERP system support for the entire sister facilities located at North America. -Product transfer and/or new IT deployments. -Constant training at Toulouse, France -Part of the coordination team of IT development and deployment, between USA-Mexico-France-Morocco. Safran Group March 1998 to December 2006 QA Supervisor January 1996 to March 1998 -Define, control and continuously improve QMS content. -Identify, define & harmonize Quality Assurance best practices -Provide QA technical support to QA community and to the other individuals. -Work with multifunctional teams -Plan, prepare and execute audit as per calendar -Analyze and issue audit results -Perform follow-up on corrective actions. Education BS Certificate of Systems Engineering in Systems Engineering Universidad Autónoma de Chihuahua - Chihuahua, MX December 1995	Database_Administrator
Sr. Oracle DBA Consultant Sr. Oracle DBA Consultant Sr. Oracle DBA Consultant - Wells Fargo Los Angeles, CA Result oriented professional with around 12+ years of Industry experience in Oracle and related technologies. Worked on Pricing & Quoting in R12. Suite including Oracle Order Management, Oracle iPayment, Purchasing, Oracle Inventory Management, AR, AP - R12, 11i, 11.0.3. Conversant with Order to Cash, iPayment ,Procure to Pay Flow and designed several business process maps for clients Experience in creating Functional specifications and reviewing technical design documentation and unit testing in applications using Testing tools, Oracle Forms/Reports6i, Discoverer,PL/SQL queries, Concurrent programs, conversions, interfaces concerning RICE components. Experience in Configuring 10g/11gR2 Oracle Real Application Clusters (RAC), Automatic Storage Management (ASM) and Data guard. Installed Oracle GoldenGate and configured heterogeneous replication. Experience with very large scale database environments and mission critical OLTP and OLAP systems. Experienced in Installation, Patching, Cloning, and Upgrade of Oracle Databases. Experienced in Backup & Recovery, Disaster Recovery options, Oracle Recovery Manager (RMAN). Provided 24x7 production support Experience in working with Grid Control and Oracle Enterprise Manager (OEM). Performed Strategic Planning, Logical and Physical Data Modeling & Application Tuning. Experience with SQL, PL/SQL coding, stored procedures, triggers, cursors, packages, performance Tuning ,UNIX Shell Scripting, Indexes, Logical and Physical database design to implement the business logic. Experience in maintaining Oracle Data Guard & Standby Database and providing critical solution with strategic disaster recovery plans with different recovery procedures and methods. Experience in Migrating Data using Oracle Data Integrator. Experience in Hot/Cold Backup and Recovery and Cloning of databases using RMAN. Expertise Oracle Enterprise Manager (OEM), Grid Control, TOAD, RMAN. Cloned Database from Production to Test and Development. Experience in migration of oracle databases and installing patches. Exporting and Importing of dumps using expdp and impdp. Experience on handling VERY LARGE DATABASES (VLDB). Experience in Delivering Oracle Database performance-tuning services for customers with EXPLAIN PLAN, TKPROF, STATSPACK, SQL TRACE, ORADEBUG, AWR report, 12c OEM Grid Monitoring custom scripts troubleshooting oracle databases using sqltrace utilities. Experience in SQL Server databases (2000, 2005, 2008, 2012), SSIS and SSRS Reviewed functional requirements related to Oracle payroll, HRMS, Oracle payroll consultant for a two phase Oracle 11i HRMS/Payroll implementation Knowledge of Oracle HRMS and detailed functionality Oracle HRMS/Payroll Release 10.7 to 11i upgrade Involved in understanding of Software Development Life Cycle (SDLC) phases - including requirement gathering, functional design, technical design (MD070), unit-test plans (TE020), and execution and application maintenance.. Proficient in estimating efforts in design, development, unit testing. Have covered all testing phases such as, Unit testing, Regression testing, Integration testing. Conducted UAT sessions and managed UAT Checklist Worked on test planning, test cases designing and execution. Experience in Software Development Life Cycle (SDLC), Web Application using Java/J2EE technologies. Working Knowledge of Programming Language like Java, J2EE Authorized to work in the US for any employer Work Experience Sr. Oracle DBA Consultant Wells Fargo - West Des Moines, IA October 2017 to Present Responsibilities: Successfully implemented 11g R2 RAC on 4 nodes for high availability. Involved in Knowledge Transfer of Golden Gate Product and Installed Golden Gate(10.4/11.1) Hands on experience in troubleshooting RAC databases. Installation and creation of 10g and 11g databases for Testing, Development and Production. Successfully implemented oracle 11g grid control. Installed and applied patches for oracle 11g and 10g databases for supporting applications. Up-gradation and Migration of Database from 10.2.0.4 to 11.2.0.3 and applying patches whenever required. Applying upgrade patches, maintenance and interim patches on all the databases. Configured Automatic storage management (ASM) with EMC storage for managing data in SAN. Involved in 24x7 supports for production databases with on-call pager. Involved in EDW Support for OLTP and OLAP Data ware house Applications. Installation of database software and with analyzing, designing, and implementing databases. Used Oracle Real Application Testing for performing tests in QA environment. Creating and Managing Table spaces with different block-sizes to prevent row chaining. Performance tuning for optimized results using tools like EXPLAIN PLAN, SQLTrace, SQL profiling and TKPROF, STATSPACK. Continuous Performance monitoring and tuning of the databases and application using OEM Tuning Pack, Diagnostics Pack. Data Refresh from Production to Test and Development environments using RMAN Duplicate Database. Extensively used PL/SQL for designing packages, stored procedures, functions and database triggers. Involved in applications administration including 11g Database/Applications cloning, tuning, patching and monitoring concurrent manager processing etc. Experienced in handling database issues using OEM as well as command prompt. Worked with T-SQL statements like DELETE and UPDATE statements and also like BULK insert of data into the datable. Other activities like applying RDBMS patches, security patches, sox reporting proactive monitoring of databases and applications. Experience in DB capacity planning ,data normalization and rationalization Loads databases, reorganizes as necessary, and assists in monitoring database performance Developing and Implementing Disaster Recovery (DR) Plan using Datagaurd. I along with team implemented physical standy database using Datagaurd. Load balancing, Databases/Schema/Table Re-Organization for faster performance using export/import & Move procedures Daily Health Check Up of the Database using staspack, AWR, ADDM & ASH. Rebuilding of Indexes for better performance, maintenance of Oracle Database. Performance tuning of Oracle Database Objects by fixing row chaining. Taking periodic Backup of the Database and the software using RMAN and VERITAS Netbackup. Written shell scripts for digitization the process. Scheduling jobs through Oracle Job Scheduler. Maintaining security of databases and users. Reading Alert Log and User trace Files and Diagnosing the Problem. Recovery of Database (Recovering from Media Failure, Recovering tables dropped accidentally, Recovering data files, Recovering from Block Corruption). Installation and configuration of Oracle Client software and Tools. Created scripts to query performance views in an effort to reduce parse times and tune memory structures such as the database buffer cache, shared pool, library cache and PGA for a shared server configuration Written Shell scripting which monitors the server's performance and logs output on periodic basis to database. Supported Production issues relating our data warehouse databases. Worked along with the teams supporting various applications relating to data warehouse. Written SQL scripts to monitor table space and extent growth. Performance tuning which includes creating indexes, analyze, explain plan, optimizer hints Space Management which includes table space creation, adding new data files. Experienced with monitoring the database security issues and resolving them on timely basis. Environment: Oracle Applications R12.0.3. (Order to Cash) Oracle SQL, PL/SQL, Oracle Reports 6i, Conversion, Interfaces, MYSQL,Windows XP, Oracle 9i/ 10g, RAC, OEM, Grid Control, RMAN, DBCA, Data Guard, Putty, TOAD 8.1, UNIX, Linux 4.0,SQL DEVELOPER Sr. Oracle Consultant Comcast - McLean, VA June 2015 to September 2017 Responsibilities: Involved in developing the Process flows for the Order to Cash , AP, AR, GL Implemented Oracle Financials 11i iPayment, Accounts Payable Exports and imports from one Oracle database to another (proprietary binary format) Set up Drop ship Functionality to enable the OM team to ship the goods directly to Customers from Supplier warehouse. Responsible for developing and maintaining documentation like RD020, BR-100, TE040 test scripts and results Conduct oracle training for the business users Reviewed functional requirements related to Oracle payroll, HRMS, Oracle payroll consultant for a two phase Oracle 11i HRMS/Payroll implementation Provided extensive user support during CRP,UAT and Post Production phases Requirement gathering from business users. Worked on Pricing and Quoting in Oracle R12. Preparing Technical design documents. Taking part in business reviews for Functional / Technical design documents. Responsibility for quality and on time delivery from offshore. Providing data profiling details to customer's IT team. Responsible for doing POC for new functionality and providing feedback to business users. Providing estimates to customer / IT leads. Experience in Software Development Life Cycle (SDLC), Web Application using Java/J2EE technologies. Imports/exports all schema object types Imports/exports entire database, entire schema, multiple schemas, multiple table spaces, or multiple tables. Introduced new templates for Release Planning, RCA, Test cases, Defect reporting, Managed Test status report Conducted UAT sessions, managed UAT checklist and UAT status reports. Test planning, designing and execution ,bug reporting and verification Environment: Oracle Applications R12.0.3. (Order to Cash) Oracle SQL, PL/SQL, Oracle Reports 6i, Conversion, Interfaces, MYSQL,Windows XP, Oracle 9i/ 10g, RAC, OEM, Grid Control, RMAN, DBCA, Data Guard, Putty, TOAD 8.1, UNIX, Linux 4.0,SQL DEVELOPER Oracle DBA Cognos - Chantilly, VA April 2012 to May 2015 Responsibilities: Provided Oracle database administration support in OLTP and DSS corporate environment. Managed Data warehouse(Cognos) Databases DSS Built Development, UAT, QA, Performance and Production environment to support People soft application. Implemented Golden Gates replication between RAC and non RAC database environments. Successfully configured and installed Oracle Golden Gate for replication. Maintained the Heart beat tables to check the lag between the sites. Installed Oracle Golden Gates as an enhancement for the Client's DW method and monitored issues using Grid Control. Worked with application team to help resolving the conflict and trouble shouting the replication issues. Involved in Installation and configuration of Oracle 10g &11gRAC using Cluster ware and ASM. Experience in cloning RAC databases using RMAN tool. Experienced in Design, implementation and generation of documentation on Oracle 10g &11g Data Guard on physical standby databases in high availability mode. Writing and modifying UNIX shell scripts, Perl scripts to manage Oracle environments and for Backend Oracle Processes. SQL tuning and Database performance tuning has been done based on reports generated by SQL Trace, TKPROF, STATSPACK, Explain Plan, AWR, ADDM and monitor the database performance on daily basis. Implemented backup strategies using hot/cold, exp/imp used on the business req. Cloning databases using scripts as well as RMAN and performed Table space point in time recovery (TSPITR) using RMAN. Installed Oracle 10g Enterprise Manager (Grid Control) for diagnosing and monitoring performance related problems and configured with Application servers on test databases. Assisted DBAs' team to help migrate databases from Oracle 9i Release 2 to Oracle 10g Release 2. Worked on Automatic Storage Management (ASM) with SAN Storage for managing data in EMC Symmetrix. Work with team members to provide 7x24 production support Utilize a working knowledge of Oracle database and consuming third-party applications to troubleshoot technical issues, i.e. error messages, software bugs, availability, etc. Worked very closely with developer for performance and tuning for database Worked with ADDM, AWR and SQL tuning advisor to tune any long running queries and overall database sessions. Performed cold backups Respond to trouble tickets and customer requests. Monitor and troubleshoot database backups, disk space, and server availability. Setup, configuration and management of Oracle Enterprise Manager. Implemented and monitored user access and security. Conducted and managed full and incremental database backups via RMAN. Documented database and related server equipment & procedures. Configured and updated user security in accordance with agency policy. Troubleshot errors related to availability of data to system users, space, database software, or data access. Environment: Oracle Applications R12.0.3. (Order to Cash) Oracle SQL, PL/SQL, Oracle Reports 6i, Conversion, Interfaces, MYSQL,Windows XP, Oracle 9i/ 10g, RAC, OEM, Grid Control, RMAN, DBCA, Data Guard, Putty, TOAD 8.1, UNIX, Linux 4.0,SQL DEVELOPER Sr Database Administrator AT&T Services - Dallas, TX February 2011 to March 2012 Responsibilities: Performed CloningUpgraded Database from10.2.0.3 to 11.2.0. and from 11.2.0. to 11.2.0.3 Performed Migration of databases from Unix version to Linux two Node RAC and performed data transition using Golden Gate version 11.2.0.7 Production support Maintenance activities, written shell scripts for Monitoring production activities. Perform general technical troubleshooting and working with Functional teams for possible solutions for various issues. Concurrent manager administration and Oracle Apps sysadmin functions. Performed Backup and Recovery using RMAN and written shell scripts for scheduled online backups. Troubleshooting RMAN backup and recovery related issues. Worked with Oracle Corporation to resolve applications/ database issues by opening TAR/SR Supporting Oracle Databases 9i/10g/11g also RAC on Linux Experience in troubleshooting some Oracle EBS hosted databases on R12 and 11.5.10.2 Performed Cloning, export/import and Patching. Designing the logical and physical database structure. Designing the security and database access strategies. Taking Backups on scheduled time and monitoring scheduled Backups Performing backups and recoveries using RMAN conventional hot backups. Establish and Document Backup and Recovery strategies and procedures after evaluating various options including RMAN. Expertise in installing, designing and testing using the Golden Gate in RAC for the high accessibility of data-Integration and data replication in the oracle 11g environment. Creating and dropping of users, granting and revoking rights as and when required. Experience in monitoring and tuning system resources associated with the database performance, hit ratios, I/O, lock, and latch contention. Tuning heavy data loads. Monitoring and Performance tuning. Monitoring of database for growth and performance Monitoring Database for fragmentation and correcting them. Performed and Monitored Database using tools TOAD and OEM 10g. Environment: Oracle Server 10g/11g, SQL, PL/SQL, Linux Itanium, Solaris 10, Shell scripting, TOAD, OEM 10g, Oracle EBS, Golden-Gate, MYSQL,Windows XP, Oracle 9i/ 10g, RAC, OEM, Grid Control, RMAN, DBCA, Data Guard, Putty, TOAD 8.1, UNIX, Linux 4.0,SQL DEVELOPER. Oracle Database Administrator Capital One - Richmond, VA December 2009 to January 2011 Responsibilities: Performed configuration, Installations of ORACLE 11gR2 RAC databases Including Grid Infrastructure. Configured application backups / RMAN, worked on Data pump, ASM and RMAN. Configuration, Installation and maintenance of Oracle 11gR2 RAC databases including Grid Infrastructure. Performed upgrades from Oracle 10g to 11g and applied patches. Involved in setting up of data guard for 2-node standby. Worked on this project as Oracle Core DBA. Planning and scheduling Backups, Database Recovery, taking Logical Backups (with Export /Import), Database backup (Hot & cold). Worked on Features: Data Pump, ASM and RMAN. Data Base Recovery (complete & Incomplete). Proficient in managing Oracle Instance, database storage structure, schema objects. Experienced with SRVCTL, OCR and Voting Disk of 10g, 11g RAC. Experience in SQL Server and MYSQL databases. Experience in Supporting Teradata for data ware Houses and analytical applications. Involved & performed Production Change Requests for PROD major DB changes. New DB creation, Existing DB deletion, various DB Housekeeping activities. Implemented 10g RAC on a test basis. Administration of all database objects, including tables, Indexes, views, sequences, packages and procedures. Involved in the matters of performance issues and auditing the required down time. Installing ASM environment and migrating database from NON-ASM to ASM. Experience in Planning Database, Sizing table space, Create database, scripts, Monitor databases, Interact with developers, Oracle Install, Upgrade, 24x7 production supports. Skilled with AWR, ADDM, SAR to check health of database & hardware. Adding the required User Logins, Groups and Users, Granting and Revoking Permission to/from the users. Co-coordinating with on-site counterpart as well as Clients and understanding requirements. Installation of Oracle database 10g software with RAC using Oracle Clusterware. Oracle Data Guard setup done for RAC. Installation of Oracle 10g management agent and grid control. Experience in Performance and Tuning databases using various techniques. Collected performance statistics memory usage, data storage. Generating Statspack reports and AWR and ADDM reports for Database for Application tuning and also database Partitioning. Extensively used PL/SQL for designing packages, stored procedures, functions and database triggers. Knowledge on Oracle Golden Gate. Created Cluster database, Cloning of Cluster database on Linux, start and stop Cluster database services. Designed and developed Database structures ( Database triggers, Procedures, Functions to implement business Rules). Loaded data into Database using external tables. Expert in Oracle Utilities and Tools like OEM, Import-Export, RMAN. Exposure to AS400 IBM Server. Environment: Oracle 9i/10g, Oracle Applications 11i (11.5.10), iProcurement, Purchasing, Procure 2 Pay, Inventory, Payables, Oracle Workflow, PL/SQL, SQL Loader, Reports 6i, SQLPlus, MYSQL,Windows XP, Oracle 9i/ 10g, RAC, OEM, Grid Control, RMAN, DBCA, Data Guard, Putty, TOAD 8.1, UNIX, Linux 4.0,SQL DEVELOPER. Oracle Apps 11i iProcurement / Functional Consultant Belkin International Inc - Irvine, CA October 2008 to November 2009 Responsibilities: Gathering the requirements from Business owners, Users group. Presenting to the users how the system would work according to the requirements. Presentation on how a blanket works and explained the advantages of a blanket. Creation of the structure of the item category. Worked on Order to Cash (O2C) life cycle and supported Pricing & Quoting Order Management, Inventory, Shipping Execution and PO modules. Oracle Order Management, Oracle Receivables, Oracle iPayment, iProcurement. Involved in Implementation of Procure to Pay (P2P) cycle which includes Items and Categories, Requisitions/Quotations, Purchase Orders, Receiving, Inventory, and processing Invoices. Assigning of all the categories to a category set in order to make them available in Purchasing. Creation of Realms and assigning those realms to different users, i-proc responsibility depending upon the business requirements. Worked on Bulk loader extractor in order to load catalogs into i-procurement. Worked on Punch outs (from which the users will be redirected to the supplier website and can add the items from supplier inventory to i-procurement shopping cart). Creation of Blankets and extraction of blanket data, categories into i-procurement. Personalized iProcurement web pages according to the business requirements. Defining the Approval groups, jobs and assigning the approval groups to jobs and assigning those jobs to employees (Employee Supervisor hierarchy) depending upon the business requirements. Creation of Vendor master. Creation of Approved Supplier List linkages in order to auto creates the requisitions into blanket releases without manual intervention. Customized the Requisition Approval Workflow in order to send some notifications to the users based on some specific business requirements. Worked on Order to Cash Cycle, starting from enter order stage to move order stage followed by the ship confirm and updating the GL. Developed Custom program to convert Suppliers and Supplier Sites in AP Module. Developed Custom program to convert Invoices in AP Module. Developed Custom program to convert Purchase Order in PO Module. Creation of training documents to the users on how to use the system. Presentation of the training documents to the users. Ran several CRP s. Environment: Oracle 9i/10g, Oracle Applications 11i (11.5.10), iProcurement, Purchasing, Procure 2 Pay, Inventory, Payables, Oracle Workflow, PL/SQL, SQL Loader, Reports 6i, SQL*Plus, MYSQL,Windows XP, Oracle 9i/ 10g, RAC, OEM, Grid Control, RMAN, DBCA, Data Guard, Putty, TOAD 8.1, UNIX, Linux 4.0,SQL DEVELOPER Education Bachelor's Bachelor's	Database_Administrator
Sr. Oracle DBA Consultant Sr. Oracle DBA Consultant Sr. Oracle DBA Consultant - Wells Fargo Los Angeles, CA Result oriented professional with around 12+ years of Industry experience in Oracle and related technologies. Worked on Pricing & Quoting in R12. Suite including Oracle Order Management, Oracle iPayment, Purchasing, Oracle Inventory Management, AR, AP - R12, 11i, 11.0.3. Conversant with Order to Cash, iPayment ,Procure to Pay Flow and designed several business process maps for clients Experience in creating Functional specifications and reviewing technical design documentation and unit testing in applications using Testing tools, Oracle Forms/Reports6i, Discoverer,PL/SQL queries, Concurrent programs, conversions, interfaces concerning RICE components. Experience in Configuring 10g/11gR2 Oracle Real Application Clusters (RAC), Automatic Storage Management (ASM) and Data guard. Installed Oracle GoldenGate and configured heterogeneous replication. Experience with very large scale database environments and mission critical OLTP and OLAP systems. Experienced in Installation, Patching, Cloning, and Upgrade of Oracle Databases. Experienced in Backup & Recovery, Disaster Recovery options, Oracle Recovery Manager (RMAN). Provided 24x7 production support Experience in working with Grid Control and Oracle Enterprise Manager (OEM). Performed Strategic Planning, Logical and Physical Data Modeling & Application Tuning. Experience with SQL, PL/SQL coding, stored procedures, triggers, cursors, packages, performance Tuning ,UNIX Shell Scripting, Indexes, Logical and Physical database design to implement the business logic. Experience in maintaining Oracle Data Guard & Standby Database and providing critical solution with strategic disaster recovery plans with different recovery procedures and methods. Experience in Migrating Data using Oracle Data Integrator. Experience in Hot/Cold Backup and Recovery and Cloning of databases using RMAN. Expertise Oracle Enterprise Manager (OEM), Grid Control, TOAD, RMAN. Cloned Database from Production to Test and Development. Experience in migration of oracle databases and installing patches. Exporting and Importing of dumps using expdp and impdp. Experience on handling VERY LARGE DATABASES (VLDB). Experience in Delivering Oracle Database performance-tuning services for customers with EXPLAIN PLAN, TKPROF, STATSPACK, SQL TRACE, ORADEBUG, AWR report, 12c OEM Grid Monitoring custom scripts troubleshooting oracle databases using sqltrace utilities. Experience in SQL Server databases (2000, 2005, 2008, 2012), SSIS and SSRS Reviewed functional requirements related to Oracle payroll, HRMS, Oracle payroll consultant for a two phase Oracle 11i HRMS/Payroll implementation Knowledge of Oracle HRMS and detailed functionality Oracle HRMS/Payroll Release 10.7 to 11i upgrade Involved in understanding of Software Development Life Cycle (SDLC) phases - including requirement gathering, functional design, technical design (MD070), unit-test plans (TE020), and execution and application maintenance.. Proficient in estimating efforts in design, development, unit testing. Have covered all testing phases such as, Unit testing, Regression testing, Integration testing. Conducted UAT sessions and managed UAT Checklist Worked on test planning, test cases designing and execution. Experience in Software Development Life Cycle (SDLC), Web Application using Java/J2EE technologies. Working Knowledge of Programming Language like Java, J2EE Authorized to work in the US for any employer Work Experience Sr. Oracle DBA Consultant Wells Fargo - West Des Moines, IA October 2017 to Present Responsibilities: Successfully implemented 11g R2 RAC on 4 nodes for high availability. Involved in Knowledge Transfer of Golden Gate Product and Installed Golden Gate(10.4/11.1) Hands on experience in troubleshooting RAC databases. Installation and creation of 10g and 11g databases for Testing, Development and Production. Successfully implemented oracle 11g grid control. Installed and applied patches for oracle 11g and 10g databases for supporting applications. Up-gradation and Migration of Database from 10.2.0.4 to 11.2.0.3 and applying patches whenever required. Applying upgrade patches, maintenance and interim patches on all the databases. Configured Automatic storage management (ASM) with EMC storage for managing data in SAN. Involved in 24x7 supports for production databases with on-call pager. Involved in EDW Support for OLTP and OLAP Data ware house Applications. Installation of database software and with analyzing, designing, and implementing databases. Used Oracle Real Application Testing for performing tests in QA environment. Creating and Managing Table spaces with different block-sizes to prevent row chaining. Performance tuning for optimized results using tools like EXPLAIN PLAN, SQLTrace, SQL profiling and TKPROF, STATSPACK. Continuous Performance monitoring and tuning of the databases and application using OEM Tuning Pack, Diagnostics Pack. Data Refresh from Production to Test and Development environments using RMAN Duplicate Database. Extensively used PL/SQL for designing packages, stored procedures, functions and database triggers. Involved in applications administration including 11g Database/Applications cloning, tuning, patching and monitoring concurrent manager processing etc. Experienced in handling database issues using OEM as well as command prompt. Worked with T-SQL statements like DELETE and UPDATE statements and also like BULK insert of data into the datable. Other activities like applying RDBMS patches, security patches, sox reporting proactive monitoring of databases and applications. Experience in DB capacity planning ,data normalization and rationalization Loads databases, reorganizes as necessary, and assists in monitoring database performance Developing and Implementing Disaster Recovery (DR) Plan using Datagaurd. I along with team implemented physical standy database using Datagaurd. Load balancing, Databases/Schema/Table Re-Organization for faster performance using export/import & Move procedures Daily Health Check Up of the Database using staspack, AWR, ADDM & ASH. Rebuilding of Indexes for better performance, maintenance of Oracle Database. Performance tuning of Oracle Database Objects by fixing row chaining. Taking periodic Backup of the Database and the software using RMAN and VERITAS Netbackup. Written shell scripts for digitization the process. Scheduling jobs through Oracle Job Scheduler. Maintaining security of databases and users. Reading Alert Log and User trace Files and Diagnosing the Problem. Recovery of Database (Recovering from Media Failure, Recovering tables dropped accidentally, Recovering data files, Recovering from Block Corruption). Installation and configuration of Oracle Client software and Tools. Created scripts to query performance views in an effort to reduce parse times and tune memory structures such as the database buffer cache, shared pool, library cache and PGA for a shared server configuration Written Shell scripting which monitors the server's performance and logs output on periodic basis to database. Supported Production issues relating our data warehouse databases. Worked along with the teams supporting various applications relating to data warehouse. Written SQL scripts to monitor table space and extent growth. Performance tuning which includes creating indexes, analyze, explain plan, optimizer hints Space Management which includes table space creation, adding new data files. Experienced with monitoring the database security issues and resolving them on timely basis. Environment: Oracle Applications R12.0.3. (Order to Cash) Oracle SQL, PL/SQL, Oracle Reports 6i, Conversion, Interfaces, MYSQL,Windows XP, Oracle 9i/ 10g, RAC, OEM, Grid Control, RMAN, DBCA, Data Guard, Putty, TOAD 8.1, UNIX, Linux 4.0,SQL DEVELOPER Sr. Oracle Consultant Comcast - McLean, VA June 2015 to September 2017 Responsibilities: Involved in developing the Process flows for the Order to Cash , AP, AR, GL Implemented Oracle Financials 11i iPayment, Accounts Payable Exports and imports from one Oracle database to another (proprietary binary format) Set up Drop ship Functionality to enable the OM team to ship the goods directly to Customers from Supplier warehouse. Responsible for developing and maintaining documentation like RD020, BR-100, TE040 test scripts and results Conduct oracle training for the business users Reviewed functional requirements related to Oracle payroll, HRMS, Oracle payroll consultant for a two phase Oracle 11i HRMS/Payroll implementation Provided extensive user support during CRP,UAT and Post Production phases Requirement gathering from business users. Worked on Pricing and Quoting in Oracle R12. Preparing Technical design documents. Taking part in business reviews for Functional / Technical design documents. Responsibility for quality and on time delivery from offshore. Providing data profiling details to customer's IT team. Responsible for doing POC for new functionality and providing feedback to business users. Providing estimates to customer / IT leads. Experience in Software Development Life Cycle (SDLC), Web Application using Java/J2EE technologies. Imports/exports all schema object types Imports/exports entire database, entire schema, multiple schemas, multiple table spaces, or multiple tables. Introduced new templates for Release Planning, RCA, Test cases, Defect reporting, Managed Test status report Conducted UAT sessions, managed UAT checklist and UAT status reports. Test planning, designing and execution ,bug reporting and verification Environment: Oracle Applications R12.0.3. (Order to Cash) Oracle SQL, PL/SQL, Oracle Reports 6i, Conversion, Interfaces, MYSQL,Windows XP, Oracle 9i/ 10g, RAC, OEM, Grid Control, RMAN, DBCA, Data Guard, Putty, TOAD 8.1, UNIX, Linux 4.0,SQL DEVELOPER Oracle DBA Cognos - Chantilly, VA April 2012 to May 2015 Responsibilities: Provided Oracle database administration support in OLTP and DSS corporate environment. Managed Data warehouse(Cognos) Databases DSS Built Development, UAT, QA, Performance and Production environment to support People soft application. Implemented Golden Gates replication between RAC and non RAC database environments. Successfully configured and installed Oracle Golden Gate for replication. Maintained the Heart beat tables to check the lag between the sites. Installed Oracle Golden Gates as an enhancement for the Client's DW method and monitored issues using Grid Control. Worked with application team to help resolving the conflict and trouble shouting the replication issues. Involved in Installation and configuration of Oracle 10g &11gRAC using Cluster ware and ASM. Experience in cloning RAC databases using RMAN tool. Experienced in Design, implementation and generation of documentation on Oracle 10g &11g Data Guard on physical standby databases in high availability mode. Writing and modifying UNIX shell scripts, Perl scripts to manage Oracle environments and for Backend Oracle Processes. SQL tuning and Database performance tuning has been done based on reports generated by SQL Trace, TKPROF, STATSPACK, Explain Plan, AWR, ADDM and monitor the database performance on daily basis. Implemented backup strategies using hot/cold, exp/imp used on the business req. Cloning databases using scripts as well as RMAN and performed Table space point in time recovery (TSPITR) using RMAN. Installed Oracle 10g Enterprise Manager (Grid Control) for diagnosing and monitoring performance related problems and configured with Application servers on test databases. Assisted DBAs' team to help migrate databases from Oracle 9i Release 2 to Oracle 10g Release 2. Worked on Automatic Storage Management (ASM) with SAN Storage for managing data in EMC Symmetrix. Work with team members to provide 7x24 production support Utilize a working knowledge of Oracle database and consuming third-party applications to troubleshoot technical issues, i.e. error messages, software bugs, availability, etc. Worked very closely with developer for performance and tuning for database Worked with ADDM, AWR and SQL tuning advisor to tune any long running queries and overall database sessions. Performed cold backups Respond to trouble tickets and customer requests. Monitor and troubleshoot database backups, disk space, and server availability. Setup, configuration and management of Oracle Enterprise Manager. Implemented and monitored user access and security. Conducted and managed full and incremental database backups via RMAN. Documented database and related server equipment & procedures. Configured and updated user security in accordance with agency policy. Troubleshot errors related to availability of data to system users, space, database software, or data access. Environment: Oracle Applications R12.0.3. (Order to Cash) Oracle SQL, PL/SQL, Oracle Reports 6i, Conversion, Interfaces, MYSQL,Windows XP, Oracle 9i/ 10g, RAC, OEM, Grid Control, RMAN, DBCA, Data Guard, Putty, TOAD 8.1, UNIX, Linux 4.0,SQL DEVELOPER Sr Database Administrator AT&T Services - Dallas, TX February 2011 to March 2012 Responsibilities: Performed CloningUpgraded Database from10.2.0.3 to 11.2.0. and from 11.2.0. to 11.2.0.3 Performed Migration of databases from Unix version to Linux two Node RAC and performed data transition using Golden Gate version 11.2.0.7 Production support Maintenance activities, written shell scripts for Monitoring production activities. Perform general technical troubleshooting and working with Functional teams for possible solutions for various issues. Concurrent manager administration and Oracle Apps sysadmin functions. Performed Backup and Recovery using RMAN and written shell scripts for scheduled online backups. Troubleshooting RMAN backup and recovery related issues. Worked with Oracle Corporation to resolve applications/ database issues by opening TAR/SR Supporting Oracle Databases 9i/10g/11g also RAC on Linux Experience in troubleshooting some Oracle EBS hosted databases on R12 and 11.5.10.2 Performed Cloning, export/import and Patching. Designing the logical and physical database structure. Designing the security and database access strategies. Taking Backups on scheduled time and monitoring scheduled Backups Performing backups and recoveries using RMAN conventional hot backups. Establish and Document Backup and Recovery strategies and procedures after evaluating various options including RMAN. Expertise in installing, designing and testing using the Golden Gate in RAC for the high accessibility of data-Integration and data replication in the oracle 11g environment. Creating and dropping of users, granting and revoking rights as and when required. Experience in monitoring and tuning system resources associated with the database performance, hit ratios, I/O, lock, and latch contention. Tuning heavy data loads. Monitoring and Performance tuning. Monitoring of database for growth and performance Monitoring Database for fragmentation and correcting them. Performed and Monitored Database using tools TOAD and OEM 10g. Environment: Oracle Server 10g/11g, SQL, PL/SQL, Linux Itanium, Solaris 10, Shell scripting, TOAD, OEM 10g, Oracle EBS, Golden-Gate, MYSQL,Windows XP, Oracle 9i/ 10g, RAC, OEM, Grid Control, RMAN, DBCA, Data Guard, Putty, TOAD 8.1, UNIX, Linux 4.0,SQL DEVELOPER. Oracle Database Administrator Capital One - Richmond, VA December 2009 to January 2011 Responsibilities: Performed configuration, Installations of ORACLE 11gR2 RAC databases Including Grid Infrastructure. Configured application backups / RMAN, worked on Data pump, ASM and RMAN. Configuration, Installation and maintenance of Oracle 11gR2 RAC databases including Grid Infrastructure. Performed upgrades from Oracle 10g to 11g and applied patches. Involved in setting up of data guard for 2-node standby. Worked on this project as Oracle Core DBA. Planning and scheduling Backups, Database Recovery, taking Logical Backups (with Export /Import), Database backup (Hot & cold). Worked on Features: Data Pump, ASM and RMAN. Data Base Recovery (complete & Incomplete). Proficient in managing Oracle Instance, database storage structure, schema objects. Experienced with SRVCTL, OCR and Voting Disk of 10g, 11g RAC. Experience in SQL Server and MYSQL databases. Experience in Supporting Teradata for data ware Houses and analytical applications. Involved & performed Production Change Requests for PROD major DB changes. New DB creation, Existing DB deletion, various DB Housekeeping activities. Implemented 10g RAC on a test basis. Administration of all database objects, including tables, Indexes, views, sequences, packages and procedures. Involved in the matters of performance issues and auditing the required down time. Installing ASM environment and migrating database from NON-ASM to ASM. Experience in Planning Database, Sizing table space, Create database, scripts, Monitor databases, Interact with developers, Oracle Install, Upgrade, 24x7 production supports. Skilled with AWR, ADDM, SAR to check health of database & hardware. Adding the required User Logins, Groups and Users, Granting and Revoking Permission to/from the users. Co-coordinating with on-site counterpart as well as Clients and understanding requirements. Installation of Oracle database 10g software with RAC using Oracle Clusterware. Oracle Data Guard setup done for RAC. Installation of Oracle 10g management agent and grid control. Experience in Performance and Tuning databases using various techniques. Collected performance statistics memory usage, data storage. Generating Statspack reports and AWR and ADDM reports for Database for Application tuning and also database Partitioning. Extensively used PL/SQL for designing packages, stored procedures, functions and database triggers. Knowledge on Oracle Golden Gate. Created Cluster database, Cloning of Cluster database on Linux, start and stop Cluster database services. Designed and developed Database structures ( Database triggers, Procedures, Functions to implement business Rules). Loaded data into Database using external tables. Expert in Oracle Utilities and Tools like OEM, Import-Export, RMAN. Exposure to AS400 IBM Server. Environment: Oracle 9i/10g, Oracle Applications 11i (11.5.10), iProcurement, Purchasing, Procure 2 Pay, Inventory, Payables, Oracle Workflow, PL/SQL, SQL Loader, Reports 6i, SQLPlus, MYSQL,Windows XP, Oracle 9i/ 10g, RAC, OEM, Grid Control, RMAN, DBCA, Data Guard, Putty, TOAD 8.1, UNIX, Linux 4.0,SQL DEVELOPER. Oracle Apps 11i iProcurement / Functional Consultant Belkin International Inc - Irvine, CA October 2008 to November 2009 Responsibilities: Gathering the requirements from Business owners, Users group. Presenting to the users how the system would work according to the requirements. Presentation on how a blanket works and explained the advantages of a blanket. Creation of the structure of the item category. Worked on Order to Cash (O2C) life cycle and supported Pricing & Quoting Order Management, Inventory, Shipping Execution and PO modules. Oracle Order Management, Oracle Receivables, Oracle iPayment, iProcurement. Involved in Implementation of Procure to Pay (P2P) cycle which includes Items and Categories, Requisitions/Quotations, Purchase Orders, Receiving, Inventory, and processing Invoices. Assigning of all the categories to a category set in order to make them available in Purchasing. Creation of Realms and assigning those realms to different users, i-proc responsibility depending upon the business requirements. Worked on Bulk loader extractor in order to load catalogs into i-procurement. Worked on Punch outs (from which the users will be redirected to the supplier website and can add the items from supplier inventory to i-procurement shopping cart). Creation of Blankets and extraction of blanket data, categories into i-procurement. Personalized iProcurement web pages according to the business requirements. Defining the Approval groups, jobs and assigning the approval groups to jobs and assigning those jobs to employees (Employee Supervisor hierarchy) depending upon the business requirements. Creation of Vendor master. Creation of Approved Supplier List linkages in order to auto creates the requisitions into blanket releases without manual intervention. Customized the Requisition Approval Workflow in order to send some notifications to the users based on some specific business requirements. Worked on Order to Cash Cycle, starting from enter order stage to move order stage followed by the ship confirm and updating the GL. Developed Custom program to convert Suppliers and Supplier Sites in AP Module. Developed Custom program to convert Invoices in AP Module. Developed Custom program to convert Purchase Order in PO Module. Creation of training documents to the users on how to use the system. Presentation of the training documents to the users. Ran several CRP s. Environment: Oracle 9i/10g, Oracle Applications 11i (11.5.10), iProcurement, Purchasing, Procure 2 Pay, Inventory, Payables, Oracle Workflow, PL/SQL, SQL Loader, Reports 6i, SQL*Plus, MYSQL,Windows XP, Oracle 9i/ 10g, RAC, OEM, Grid Control, RMAN, DBCA, Data Guard, Putty, TOAD 8.1, UNIX, Linux 4.0,SQL DEVELOPER Oracle Developer/DBA Siemens Medical Solutions June 2006 to September 2008 Responsibilities: Upgrading, analysis and testing of the test and production database. Perform capacity planning required to create and maintain the database environments. Implemented Oracle New features like SPfile, Shared Severs, Locally managed Temporary tablespace, UNDO tablespace and RMAN Involved in Gathering the Requirements for creating data models for data analysis and reporting. Designing Tables, Constraints, Views, and Indexes etc. in coordination with the application development team. Developed Packages and customized functions and Triggers based upon the business logics. Assisted in Installing Application Server, Report Server and Database Server. Worked on PL/SQL (Oracle 9i, 10g), PL/SQL Developer/TOAD, Unix/Linux, Crystal Reports (Business Objects XI). Involved in importing the production data to lower environments for testing purpose. Environment: Windows 98/NT/2000, HP-UX, Oracle 8i/9i, Toad V8.0, Net8, Database Tools/Utilities. Education Bachelor's Bachelor's	Database_Administrator
Database Administrator Database Administrator Database Administrator - Arrowpoint Corporation Silver Spring, MD Work Experience Database Administrator Arrowpoint Corporation June 2018 to Present Responsibilities Run daily RCMS reports Uses logical data modeling techniques. Uses productivity tools/software.. Prepare project plans and assign tasks as required and report progress of each project to the client. Track, monitor and prioritize service request to meet customer deadlines. Perform complex PL/SQL performance tuning and troubleshooting techniques to address availability, scalability, and stability and other performance issues Database Cybersecurity Analyst NetCentrics - Washington, DC December 2017 to June 2018 Responsibilities Assist with the development and maintenance of the Cyber Action Team (CAT) database server. Write queries to extract information from data stored in the SQL database. Work with the analysis teams to leverage the database and automate functions of their jobs using scripts and small applets. Address datacalls across the enterprise or leadership to gather data regarding vulnerable assets and trending across the enterprise. Correlate datacall information against reports and dashboards in systems such as ACAS, HBSS and SCCM. Normalize tracking spreadsheets and reports to assure data consistency and accuracy. Update tracking and briefing documentation. Identify and report gaps in existing procedures and processes and provide recommendations for improvements. Use pivot tables to work with large datasets and provide actionable information to decision makers. System Administrator Obsidian Global LLC - Alexandria, VA June 2017 to December 2017 Responsibilities Prepare existing servers for data migration by backing up and transferring the data. Install Windows 7, 8.1, and 2012 R2 on workstations and configure the Windows environment. Install and configure CODIS software. Stage CODIS software and archives by installing 7-zip, copying CODIS installation DVD contents to D: drive, and transferring old server migration archive. Install SQL Server 2012. Configure Internet Information Services. Restore CODIS data using SQL backup plan. Install supporting software such as Adobe Acrobat Reader XI, Google Chrome, Adobe Flash Player, Microsoft Office, Antivirus Software, and Backup Software. SQL Database Administrator Apex - Ft Mead, MD February 2017 to June 2017 Responsibilities Analyze business problems and design and implement databases that meet business requirements and support ongoing application development. Lead the migration of databases between data centers and support the modernization and virtualization of systems and applications with dependencies on databases. Monitor databases and perform tuning enhancements to optimize their performance. Develop and maintain utilities to automate problem determination, system backups, change implementation, and monitoring activities. Participate as a team-member in data management strategies. Integrate data architecture with appropriate components of the extended enterprise and the data warehouse. Participate in data-sourcing, import and data validation activities. Provide technical consultation to Task Lead for supporting customer requirements. Comply with the project team's change management processes and standards. Document and update database related deliverables. SQL Database Administrator Amyx - Rosslyn, VA May 2016 to February 2017 Responsibilities Provides overall database architecture, design, installation, configuration, technical support and maintenance of the SQL databases in a Storage Area Network and Cluster Server environment. Functions as a subject-matter expert, ensuring accuracy and completeness of data backup and recovery and formulates and monitors policies, procedures and standards relating to database management. Maintains error and system maintenance logs, administers replication and log shipping for large databases and issues reports on a regular basis. Monitors databases for optimal performance and establishes and monitors best practices, policies and procedures. Administers user accounts and monitors security requirements of the database. Develops database security standards compatible with efficient user operation and system security requirements. Ensures the on-going operation of databases and related applications by developing, testing and implementing appropriate back-up and recovery procedures, conducting periodic tuning of the databases, capturing and reporting database usage statistics as required, regularly monitoring space usage, allocating disk space and providing technical support as needed. Coordinates troubleshooting activities with support organizations of application engineers to resolve production configuration issues, to maximize platform performance, and to proactively assess platform configuration and standards. Plans, executes, and documents migration activities for software version updates and service pack installations. Database Administrator NetCentrics - Fort Belvoir, VA March 2015 to May 2016 Responsibilities Provide day to day support for Microsoft SQL Server implementations Migrate SQL Server 2008 to 2012 Investigate system performance problems and coordinate with various IT groups to resolve networking, server and application development issues Install network applications and system software onto file servers Assist in network planning activities Document database, connection and application Develop database recovery strategy as well as participate in disaster recovery planning and testing Work with developers to connect Web application to SQL databases Provide weekly activity report to the Program Manager Install and configure Microsoft Windows Server 2012 and Sql Server 2012 Attend meetings as required with government and application developers Install security patches utilizing SCCM and Microsoft Software Center Harden database per DISA stigs Database Administrator Advanced Resource Technologies, Inc - Fort Belvoir, VA August 2014 to March 2015 Responsibilities Provided day to day support for Microsoft SQL Server implementations Migrated SQL Server 2008 to 2012 Investigated system performance problems and coordinate with various IT groups to resolve networking, server and application development issues Installed network applications and system software onto file servers Assisted in network planning activities Documented database, connection and application Developed database recovery strategy as well as participate in disaster recovery planning and testing Worked with developers to connect Web application to SQL databases Provided weekly activity report to the Program Manager Installed and configure Microsoft Windows Server 2012 and Sql Server 2012 Attended meetings as required with government and application developers Installed security patches utilizing SCCM and Microsoft Software Center Harden database per DISA stigs Database Administrator Jacobs Technology - Andrews AFB, MD August 2012 to August 2014 Responsibilities Performed installation, configuration, upgrade and migration of SQL databases Created database backup and recovery plans, as well as planned the needs for storage capacity Performed monitoring and tuning Troubleshot and resolved various database errors and issues Designed and created database utilizing SQL Server R2 and Access 2010 Utilized MS SQL Server R2 and Access 2010 to perform ad hoc queries and create views and reports Assisted in daily administration and maintenance of servers Ensured data availability for end users Developed system data availability reports Maintained the GeoBase SQL Server 2008 R2 database environment Created and maintained database system diagrams and documentaiton Reviewed and maintained data integrity Assisted in data QA/QC workflow creation Updated Certifitcation and Accreditation (C&A) for Authorization to Operate (ATO) in Emass and EITDR Harden database per DISA stigs Managed and maintained of production and non-production databases Generated reports, queries and documentation Set up access privileges for database Created and maintained user profiles for database access Checked and reviewed logs Campaign Management Specialist Decision Software, Inc - Landover, MD January 2012 to August 2012 Responsibilities Utilized MS SQL Server 2008 R2 to run universe counts and basic analyses of multiple databases Provided day to day customer support with vendors/clients Ran queries for generating reports on client and vendor accounts Analyzed reports of data duplicates and manipulated data to correct errors Monitored database for potential problems and performed data entry functions Worked with other database administrators on assigned projects Created new standard operating procedures (SOPs) Ran quality assurance reports to maintain accuracy of the department Vendor Master Coordinator - Temporary DB Schenker - Norfolk, VA February 2011 to January 2012 Responsibilities Created new SAP accounts and maintaining of existing accounts Provided day to day database administration support Ran queries for generating reports on cleints and vendor accounts Worked with other Database Administrators on assigned projects Legal Assistant - Temporary Glasser & Glasser - Norfolk, VA July 2010 to February 2011 August 2009 - December 2009 Responsibilities Provided superior customer service to clients over the phone and email Created time sensitive material for processing Created letter, notices and advertisements in Practive Management database software Enrollment Analyst - Temporary Amerigroup - Virginia Beach, VA December 2009 to July 2010 Responsibilities Created, maintained and deleted medical accounts in FACETS software Researched clients in FACETS & CMS to process documents for billing Created and processed enrollment applications in FACETS database Maintained patients information within database System Support Specialist I/Help Desk Cox Communication - Virginia Beach, VA November 2001 to August 2009 Responsibilities Processed incoming orders in Oracle database and Integrated Communications Operations Management System (ICOMS) Updated Remedy tickets and input work descriptions and work progress Tracked and verified accuracy of incoming invoices utilizing Excel and Access Completed monthly and weekly budget production reports Education Bachelor of Science in Computer Information Systems Strayer University - Alexandria, VA Skills Database (10+ years), Ms sql server (6 years), Sql (6 years), Sql server (6 years), Oracle (2 years), DBA, Sql Dba Additional Information Technical Skill Set Summary Microsoft SQL Server 2008/2012 Database Backup and Recovery Patch management Oracle 10g/11g Certifications/ Clearance CompTIA Security+CE MCP - Administering Microsoft sQL Server 2012/2014 MCP - Querying Microsoft SQL Server 2012/2014 MCTS - Microsoft SQL Server 2008, Implementation and Maintenance MCTS - Microsoft SQL Server 2008, Database Development Top Secret Clearance - Active	Database_Administrator Security_Analyst Systems_Administrator
Senior Oracle Database Administrator Senior Oracle Database Administrator Senior Oracle Database Administrator Germantown, WI Work Experience Senior Oracle Database Administrator Veolia North America - Greenfield, WI October 2012 to 2015 10+ years as an Oracle DBA with Strong knowledge and Concept on Oracle 9i,10g, 11g, 11g GRID, HA, 12c, ASM,RMAN As an Oracle DBA at Veolia, I provided Database Administration support for production systems and DBA services to application development teams, including database design, database security, coding, and database production support. Provide 24X7 production supports for all production Oracle databases. Configured and upgraded Grid Control DB to monitor all the databases and get critical alert message on Cell Phone. Monitored and managed 2-3 node RAC environments, databases using OEM Grid control, ASM and RMAN database backup and recovery Provide accurate and creative solutions to user problems of moderate nature to ensure user productivity. Provide Development and or Production support. This includes creating primary database storage structures, designing and creating primary objects, modifying database structure as necessary for enhancements or performance, creating documentation, designing interfaces, database objects, and creating plans. Monitor and optimize performance of the database, plan for backup and recovery of the database, and allocate system storage and plan future storage needs. Hands on experience with Oracle performance tuning tools such as Oracle Enterprise Manager 12c, AWR, ADDM, SQL Tuning Advisor, SQL Plan baselines. Created, database-related scripts and programs to support development and production environments. Research, evaluate, design, test, recommend, and plan implementation of new or improved RDBMS, ETL and database tools. Collaborate with vendors and Sys Admin to configure servers for high availability and performance and open SR with Oracle support when needed. Refreshed/clone the Test or QA environment with Production data. Automated routine tasks through OEM Grid control and shell scripts. Performed and tuned using AWR report, statspack, OEM Grid and tkprof Oracle Databases Created and configured Physical Snapshot Standby database using Flashback on Oracle 10g and 11g for Disaster Recovery purpose. Restore RMAN backup in another server for the purpose of testing Disaster Recovery Education BAC in Biological Science Associate of Science Montgomery College Maryland Biological Science University of Maryland Baltimore campus - Baltimore, MD Additional Information Skills: UNIX Shells, SQL*Loader, PL/SQL Developer, DBArtisan 8.0, TKproff, TOAD v11.0 Oracle Tools: Data Guard, Data Broker, ASM, RMAN, OEM, Flashback, AWR and Statspack Databases: Oracle RDMS Oracle7 (v7.3.4), Oracle8 (v8.0.6), Oracle8i (v8.1.7), Oracle9i (v9.2.0), Oracle10g (v10.2.0), Oracle11g (v11.1.0 & v11.2) UDB/DB2, People Soft HR 8(v8.8), PeopleSoft HR 9(v9.0), Application Server Environments: Oracle 9i AS, 10gAS, 11g, Web sphere, Remedy, Oracle Application Express R4, Oracle Utilities Work and Asset Management R1.8, Oracle Customer Care and Billing (CC&B) Operating Systems: UNIX - (SunOS, Solaris, HP-UX, OpenVMS, Linux), Windows NT/2000/SP/2003 Database Management Tools: DB-Artisan 8.1.5, Oracle Enterprise Manager 10g, 11g & 12c Volume Management: Automatic Storage Management (ASM), Oracle Clusterware, VERITAS Cluster, Snap View, Shadow Image, BCV's	Database_Administrator
Job Seeker Denver, NC Work Experience Spectrum Enterprise - Charlotte, NC September 2017 to Present Service Level Management Team Design and implement the merge of TimeWarner, Charter & Brighthouse disparate data into InfoVista, a singular Spectrum repository. Develop new reports and user portal interfaces. Apply Service Level Agreement rules. Research and develop solutions to ad hoc data issues. Design Self Service Portal for developer community Bank of America - Charlotte, NC June 2016 to August 2017 Design and implement a Regression environment to validate Production promotions Support and execute code promotions between 4 levels Informatica, Autosys, Dataflux support Automate users, groups and permissions audit reports Generic Business as Usual support Bloomberg LP Bloomberg L.P - New York, NY June 2002 to May 2016 Jun 2008 - May 2016) * Spearhead functional/technical design for a highly customized Oracle Berkeley database environment in support of strict SLAs. * Operational support of 100+ Terabytes of Trading/Financial data across more than 800 clustered servers. * Facilitate 5,000 weekly user DDL changes by developing an automated multi-platform support system. * Inscribe, edit and distribute operational playbooks for specific projects. * Ensure clear communication between all departments by coordinating knowledge transfer sessions. * Provide comprehensive, 24/7 on-call support coverage for the developer community. * Apply ITIL principles to incident management and operations. Database Administration (Jun 2002 - Jun 2008) * Oversaw a multitude of databases created with Informix, Oracle, DB2 and Progress. * Conducted installation, configuration, space management, backups/restores, SQL query tuning and analysis. Arrow International, Inc - Everett, MA January 1991 to June 2002 Johnson & Johnson, New Brunswick, NJ Ethicon, Somerville, NJ Chanel, Piscataway, NJ Newbridge Networks, Ottawa, Canada Ingersoll-Rand, Davidson, NC Mutual Of New York, Teaneck, NJ Standard & Poor's, New York, NY International Telephone & Telegraph (ITT), NYC Venture Packaging, Monroeville, OH Instrument Specialties, PA Federal-Mogul, Exton, PA Aurora Foods, St. Louis, MO Leone Industries, Bridgeton, NJ Protech Services of NJ, Union, NJ ASI Celestial Computers, New York, NY Secret Sound Studios, New York, NY Lucent Technologies, Inc - Basking Ridge, NJ August 1999 to December 2000 * Created and implemented a data warehouse for International Sales Commission Reporting. * Utilized Business Objects, Progress 4GL/RDBMS, Unix Shell, SQL, Oracle and Access databases. * Fetched source data from more than 18 databases located throughout the world. NJ Transit - Newark, NJ May 1999 to December 1999 department by conducting Y2K analysis and remediation for the "Access Link" system. * Crafted a preventative measure against Y2K with a "Client Recertification" module. Database Administrator/Release Management/Application Design ATT/Lucent Technologies, Inc./Avaya - Piscataway, NJ January 1996 to May 1999 * Supported global network of International Accounting Systems by managing systems, source control and releases. * Successfully converted highly customized MFG-PRO ERP application for use with SUN HA platform. * Served as in-house subject matter expert regarding Progress and Unix in support of the programming team. * Delivered exceptional customer service by participating in helpdesk functionality. * Improved packages in use by creating and implementing various additions and modifications to ERP system. System Design/ Database Engineering/Vice President of Development Advance Software, Inc - Langhorne, PA January 1992 to May 1994 * Supported clients in the Folding Carton printing industry by developing a vertical ERP system from scratch. * Oversaw all technical aspects of operations for programming team and company at large. Skills Data analysis, Database, Dataflux, Db2, Informix, Microsoft access, Sql server, Mysql, Oracle, Progress, Sql, Erp, Etl, Informatica, System administration, Application design, Sdlc, Sas, Visual studio, C/c++	Database_Administrator
Director of Quality Director of Quality Director of Quality - Common Sensing Inc Houston, TX Over 12 years of experience in Information technology skilled in the area of database management, database administration, backups, performance tuning in development, testing and implementation. Experience in Microsoft SQL Server Database Administration, SQL Server development, Oracle Database, Oracle Development, Netezza Administration, Redshift AWS Cloud, Data Warehousing, Data Modelling on Production, test and development environments. Managing large databases sizes ranging from 30GB to 64terabyte. Managing multiple MS SQL Server 2014, 2012, 2008R2 databases and instances in a Clustered environment. Involved in the migration of SQL Server 2000 databases to 2005, 2008R2 and 2012 environments Experience in Central Management servers in SQL Server. Expertise also includes Oracle Installation, creating Oracle 12c,11g, 10g, 9i databases, upgrades, migrations, patches and creation of over a terabyte size production databases, backup and recovery and performance tuning. Creating PL/SQL blocks, procedures, functions and packages Effective in managing multiple projects simultaneously, troubleshooting and finding solutions to the most challenging technical problems and meeting the deadlines. Results driven professional with a keen understanding of business priorities, and the ability to architect and deliver quality strategies in support of business operations, compliance and controls to achieve competitive advantage and scalability. Leader of cross-functional teams responsible for the implementation of complex multi-phase projects; proven track record of managing interdependencies, developing contingencies and delivering projects on-time on-budget. Natural team player with unwavering integrity, exceptional interpersonal skills and the ability to lead large and diverse teams to achieve positive change in organizations. Expertise in managing relationships with internal and external stakeholders. Authorized to work in the US for any employer Work Experience Director of Quality Common Sensing Inc - Cambridge, MA October 2017 to Present Responsbilites: Provides leadership and support in establishing and directing the Quality, Risk & Compliance Programs consistent with the delivery system directives Creates and distributes analytical results that monitor trends, drive continuous learning and improvement and influence future decisions. Created plan for Business Continuity & Data Integrity CAPA, NCMR, Supplier Management Develops and maintains policies and procedures that support the corporate initiatives that meet state, federal and legal requirements and standards Collaborates with physicians and scientists to execute the implementation of the clinical quality data initiatives Manages vendor and contractual negotiation and qualification Managed project for ISO 13485:2016 certification, CE Marking, MDD/MDR & GDPR Quality Director Cambridge Biomedical Inc - Cambridge, MA September 2015 to October 2017 Responsbilites: Collaborated with physicians and scientists to execute the implementation of the clinical quality data initiatives Provides expertise to the training department on all standard and regulatory measures and tools that support collection of and communication about GLP/GCP/GMP Implementation of a full enterprise risk management system CAPA, Deviations, Supplier Management Facilitated, integrated and/or coordinated the implementation and evaluation of identified quality improvement activities as requested by CBI or related entities Promoted understanding, communication and coordination of all quality improvement program components Participated in requested evaluations, customer and regulatory audits Participated in IT security analysis Led Systems Validations Developed operating budget as necessary Participated in various teams, committees and meetings at any level required to maintain business necessity Maintained Quality program documents, reports, and committee minutes and followed all internal privacy and confidentiality policies and procedures Maintained current knowledge of regulatory requirements associated with the Quality program. Led accreditation efforts HIPAA Compliance Officer Quality & Systems Validation Manager Danaher Corp/Kavo Kerr Group - Wilmington, MA August 2013 to September 2015 Responsbilites: Introduced project management methodologies to improve planning, prioritization and execution; implement new systems, technologies and processes to monitor, audit and strengthen compliance department Created and distributed analytical reports that monitor trends, drive continuous learning and influence future decisions Presented to management, stakeholders and senior leaders with updates on projects, deliverables and other operational matters CAPA, Risk Management, NCMR, Supplier Management Led regulatory and corporate compliance projects involving software and hardware systems from design through validation Developed quality and test procedures for product development; managed the design control process for product enhancements Worked within R&D to ensure compliance with quality and regulatory requirements for DBS, FDA, EN/ISO Attracted, hired and trained a team of professionals; focused on accountability, development and talent retention Quality Manager & Senior Applications Analyst Partners Healthcare, GeneInsight - Cambridge, MA July 2011 to August 2013 Responsbilites: Spearheaded a comprehensive quality assessment and led strategic planning sessions to support future improvements Designed and developed quality training; worked with leadership to implement a communication plan and delivered training Collaborated with audit teams to identify Corrective and Preventative Actions (CAPAs) and track controls after implementation Synthesized and analyzed audit results to recommend improvements in compliance and business operations Developed, documented and implemented a quality plan to bring quality systems and policies into compliance with 21 CFR, Part 820 and Part II governance for Class I medical device; ensured compliance with national and international standards and legislation, including ISO, IEC, MDD and FDA regulations Organized and managed quality assurance function; identified relevant employee skills to support process improvement model Senior Quality Engineering Consultant Philips North America - Andover, MA June 2009 to July 2011 Responsbilites: Supported Critical Care, R&D and Patient Support business units by improving quality procedures and performing quality audits for Class II and III medical devices. Responsible for enhancing audit processes, supporting internal audit of software standards (e.g. ISO, IEEE, CMMI and FDA quality system regulations) and evaluating the impact on internal procedures, safety and efficacy of products Developed a risk remediation process supporting the research and development of a MRX Defibrillator project; ensured project compliance and developed process control documentation and procedures aligned to project requirements Provided hands-on validation and led pre-verification phase for MRX Defibrillator, Transcutaneous Pacer Analyzer, NBP Simulator, 12-Lead ECG Simulator, SP02 Simulator; partnered with senior managers to develop a compliance plan to perform an audit of risk mitigation supporting verification and regression testing Quality Systems Manager Joslin Diabetes Center, Harvard Medical - Boston, MA May 2007 to June 2009 Responsbilites: Participated in planning sessions with the goal of providing expertise and visibility around quality and compliance issues Managed the team responsible for compliance systems, helpline, incident database, reporting and auditing systems; partnered on cross-functional teams in the operation, development and enhancement of those systems Implemented a full quality system for JVN in compliance with FDA cGMP CFR21 for Medical Device manufacturers; interfaced with Physicians at Joslin Diabetes Center, Beetham Eye Clinic and Bursell Laboratories to support Class II medical device Assumed responsibilities of the On-Site internal auditor, reporting into and interfacing with Joslin/Harvard Compliance Officers; developed and documented an in-house internal audit system Database Administrator Lifetime Entertainment Services - New York, NY April 2006 to May 2007 Responsbilites: Creation of over 40 Oracle 11g, 10g, 9i databases on Linux, HP-UX, improved the creation of Oracle and UNIX shell scripts to refresh databases from production to test environments. Setup cron jobs to monitor alerts, down production system, refreshing databases, database statistics, running scripts to check the performance of the databases, running trace on the Oracle databases as requested by the application owners, monitor size of the tablespaces, extents and tables. Experience with Oracle 11g database environment on Production, Test and development databases. Installing Oracle 10g, 9i Client, database patches, and network configurations and worked with database security. Worked with database security, running audit scripts against system tables, audit against users, setting up passwords, creating security views, applying critical patch security updates, running trace, scheduling jobs related to audit scripts to run against the databases, schedule jobs to trace failed logins related to Oracle and SQL Server databases and also perform other audit related tasks as requested by the auditors related to Sarbanes Oxley compliance (SOX). Working off hours, weekends to perform troubleshooting relating to the database errors and requests received through email for Oracle and SQL Server 2005 databases. Involved in the creation of PL/SQL procedures, functions and packages and scheduling them to run as needed. Creation of over 50 SQL Server 2008, 2005 production and test databases, migration of SQL Server 2000 databases to 2005 for Production and Test servers. Setting up Maintenance Plans, scheduling jobs to refresh databases from one server to another, shrinking log files, performance tuning, setup Linked server, using SQLProfiler for trace events.etc. Involved in the creation of Procedures and functions using T-SQL. Worked with Crystal Reports XI using Oracle and SQL server databases for creation and designing of the reports related to earnings for Freelance workers for the payroll and finance department, also created Status reports using the Heat Ticketing System used by the IT helpdesk. Involved in the database upgrade of SharePoint 2003 to 2007 for our intranet site using SQL Server 2005 environment. Worked and involved in the installation of SQL Server 2005 with Active/Passive and Active/Active Production Clustering environment. Worked with database security and audit related tasks related to Sarbanes Oxley compliance. Improving the performance of the Oracle databases through creation of materialized views. Initially involved in creating SQL Queries in Oracle and SQL Server databases for the Human Resource project to match the queries between the two environments as a part of the project. Worked with the RAC environment for the site Lifetime Movie Network. Worked on the database part for the Sets, SharePoint, Lawson, Lifetime Move Network, Media Asset Management "MAM", Rights Logic, ScheduAll, Heat, Gabriel Form, EDocs, PeopleSoft Reporting, Enterprise Information System "EIS", SCR Budgeting, Gabriel, Scribe applications. Environment: Oracle 11g, 10g (release 2), Linux, HP-UX, Windows 2003, Oracle Streams, ERWIN, SQL Server, 2008/2005 in a clustering environment, UNIX shell scripting, RAC, Data guard, RMAN, Backups & Performance Tuning. Using pentaho software for ETL, Toad, SQL Navigator, and SSIS. Database Administrator Astoria Federal Savings Bank - New York, NY March 2005 to April 2006 Responsibilities: Initially involved in applying the patches and upgraded the Oracle version from 8.1.7.0 to 8.1.7.4.0 on Test and Production databases, applied other security Patches for Listener Passwords, database Links and also applying other security patches on Oracle 9.2.0.6 environment on production and test environments. Perform the Oracle Market Manager update process for Marketing every month end using PL/SQL Scripts. Improved the PL/SQL scripts, which involved strong expertise of PL/SQL. Improved the performance of the databases and troubleshooting the errors related to the memory parameters and providing solutions to increase the memory parameters for better performance. Collaborate with the programming Staff in the preparation and verification of data for developed database applications. Manage database development environments. Responsible for the database administration and development related responsibilities including data loads using SQL Loader, export and import utilities, SQL Scripts, procedure and function development, performance tuning and backup and Recovery operations. Providing solutions to the LAN department for any requests received related to SQL Server databases in a cluster environment. Creation of the Database Maintenance Plans for the SQL Server databases. Heavily involved in the creation of SQL Server databases in a Cluster environment, performing backup and restore operations, setup auditing for SQL Server 2000, Creating DTS operations and security operations. Involved in the upgrade of the ADP application for Human Resources from Oracle to SQL Server 2000. Involved in the creation of instances in a cluster environment, creation of databases, conversion of views from Oracle to SQL Server 2000 and scheduling the Maintenance plans for the ADP Testing and Production environments. Perform Disaster Recovery accountabilities as required. Consult and advise the users using various databases and LAN administrators on administrative client/server policies and procedures and methods. Assist in the procurement, distribution or transformation of data for specialized applications (Internet/Intranet links to database systems). Environment:-Oracle 10g, 9i, Oracle 8.1.7.4, Oracle Market Manager 4.0, SQL Server 2000 in a Education MBA Edinburgh Business School, Heriot-Watt University Technical & Scientific Communication Northeastern University	Database_Administrator
Sr. Oracle Database Administrator/Dev Sr. Oracle Database Administrator/Dev Sr. Oracle Database Administrator/Dev ? Twenty (26) plus years of IT experience in executing major projects and providing production support across multiple hardware and software platforms. ? Fifteen (15) plus years of Oracle7.x, 8.x/ 8i/ 9i/10g/11g/12c DBA experience. ? Two Plus years of experience on Exadata. ? Three Plus Years of experience in 12C OEM. ? 12C Database Upgrade experience from oracle 10G. ? Good Experience in High Availability - RAC (Real Applications Cluster) environment. ? Good Experience in Disaster Recovery - Data Guard and RMAN. ? Good knowledge in relational and NoSQL databases like MySQL, MariaDB, Postgres, SQLServer, Oracle, DynamoDB, MongoDB. ? Possess good knowledge in creating and launching EC2 instances using AMI's of Linux. ? Two Plus Years of experience with the SQL Server DBA and PeopleSoft DBA. ? Ten plus years of experience with the C, SQL, PL/SQL, ProC and UNIX shell scripting. ? Five Years of Team Leadership and Project Management experience ? Strong in advanced features like Partitioning, Replication, Standby databases (Data Guard). ? Excellent oral & written Communication skills, Technical & Analytical skills. Efficient Team leading and Project management skills, systems analysis & design skills. ? Offshore model Experience, SCRUM/Agile methodologies. ? Strong database analysis, logical and physical database design and data modeling experience using Various CASE tools. ? PeopleSoft DBA experience including installation, Patches, Cloning and maintenance of the PeopleSoft Financials and HRMS modules. ? Expert level skills in ORACLE ENTERPRISE MANAGER(OEM), DBArtisan, Toad, ORACLE SERVER 11g/10g/9i/ 8i/ 8.x/ 7.x, and Developer 2000/ 9i tool set. ? Installing, Configuring, monitoring and maintaining Oracle Software 11g,10g/9i/8i/8.x/7.x including cluster ware on Sun Solaris 2.6/ 8.0/9.0 , HP-UX 10.2/11/11i, AIX 4.2 and Windows NT/2000 Platform. ? Extensive expose with very large database (VLDB). ? Extensive experience in the Database Administration activities such as: ? Installations and patches of RAC and Oracle Stand alone servers ? Database Creation, configuration, maintaining, monitoring and developing ? Database Migration / Upgradation from 8i to 9i, 10g and 11g ? Database Security Administration ? Database Performance Tuning / Application Tuning / SQL Tuning ? Database Space management ? Database Physical/ Logical Design and development with help of ER-WIN ? Database Backup and Recovery - RMAN and SVRMGR ? Developing/Writing a PL/SQL, Stored Procedures, Packages, Functions, Triggers and ProC Programs ? Configuring SQLNET, Oracle Names Server. ? Configuring and maintaining Multi-threaded Server ? Database Object Administration - Create, Alter, Drop, Grant Privileges, Block Management, Space Management ? Writing a Shell script for the Automate Online backup for Unix Platform ? Expert level skills in using third party tools to admin database like - TOAD, SQL Navigator, Quest Central Work Experience Sr. Oracle Database Administrator/Dev Informa (Penton Media) June 2015 to February 2019 Responsibilities: Responsible for architecting, designing, implementing and supporting of cloud based infrastructure and its solutions. Proficient in AWS services like RDS, VPC, EC2, S3, ELB, AutoScalingGroups (ASG), EBS, RDS, IAM, Route 53, Cloud Watch. Experienced in creating RDS instances to serve data through servers for responding to requests. Written Templates for AWS infrastructure as a code using Terraform to build staging and production environments. 24x7 production systems Database support Implemented RMAN backups (FULL and INCREMENTAL). Worked on AWS, MYSQL, PostGress and MongoDB. Upgraded 10.2.0.4 databases to Oracle 12C. Database restored and recovered numerous times in both Production and Test Systems. Troubleshooting, backup and recovery, proactive database and system maintenance, proactive monitoring, security, research and development, all levels of performance tuning, architecture and design, mentoring, and support 24x7 production systems Database support Analyzing AWR, ADDM and ASH reports for optimal performance. Used SQLT tool for performance Issues. Monitor Objects growth and provide DB capacity planning for application expansions. Designed and implemented daily database monitoring check list for all the databases. Troubleshoot and fixed the site wise major performance problem. Administration, scheduling jobs, monitoring, restores and backups in SQL Server Databases. Environment: AWS (EC2, VPC, ELB, S3, EBS, RDS, Route53, ELB, Cloud Watch, AWS Auto Scaling, GIT, SQL, JIRA, AWS CLI, Unix/Linux, Shell scripting, Jenkins, Terraform. Sr. Oracle Database Administrator Toshiba (Landis+Gyr/Cellnet/CennetHunt) August 2007 to June 2015 Responsibilities: Upgraded 10.2.0.4 databases to Oracle 12C. Completed moving single instance databases to EXADATA machine. Installed several 12c,11g/10g RAC clusters and Databases on Sun Solaris, Linux platform with ASM storage for our production systems. Installed OEM grid control and OEM 12C solution to monitor all the Production Databases. Database restored and recovered numerous times in both Production and Test Systems. Troubleshooting, backup and recovery, proactive database and system maintenance, proactive monitoring, security, research and development, all levels of performance tuning, architecture and design, mentoring, and support 24x7 production systems Database support Implemented RMAN backups (FULL and INCREMENTAL). Analyzing AWR, ADDM and ASH reports for optimal performance. Used SQLT tool for performance Issues. Monitor Objects growth and provide DB capacity planning for application expansions. Designed and implemented daily database monitoring check list for all the databases. Troubleshoot and fixed the site wise major performance problem. Implementation of Oracle Data guard (Physical Stand by) data base. Management of schemas, objects & partitioning the tables including IOT tables & indexes. Administration, scheduling jobs, monitoring, restores and backups in SQL Server Databases. Lead a group Westar Energy, Topeka February 2007 to August 2007 of 10 data analysts and database administrators in support of Market Grid applications. Performed forecasting for each employee for approved work on an ongoing basis. There were over 70 databases in this account. The databases were on the following platforms. UNIX Oracle 8 and 9, SQL Server, UDB and Mainframe DB2. Sprint-Nextel Corp, Overland Park December 1995 to February 2007 Involved in the Analysis, Design, Develop, Test and implement phases of several On-line, Billing, Data warehouse and Reporting applications such as TVRS (Toll Free Billing Report System), CDR Cycles (Prepaid Billing System), Instant Activation (IA), Kmart Billing, Non-Subscriber Billing for YOU product, Kroger Billing, Pin generation, Aging Reports System, C2R Connect to Resource, and Purchase Refresh Projects at Sprint Corp. Responsibilities: Install, configure, and upgrade software: server, tools, and applications from Oracle7.x/8.x/8i/9i/10g. Supporting 24x7 production systems Logical and physical database design for various new development releases and implementation of new customers. Performed Archiving of old data from the production databases. Developed several modules using Unix Shell Scripting, PL/SQL, ProC and C. Designed, studied and Implemented DR solutions (Data Guard). Implemented SQL-BackTrack and RMAN backups. Supported developers in tuning SQL's and application for optimal performance. Analyzing STATSPACK reports on daily basis for optimal performance. Monitor Objects growth and provide DB capacity planning for application expansions. Designed and implemented daily database monitoring check list for all the databases. Implemented Oracle Names server to maintain developer's local databases. Developed (automated) a UNIX shell scripts to refresh the Demo database. Troubleshoot and fixed the site wise major performance problem. Implementation of Standby Database. Designed and implemented the snapshot replication setup for reporting purposes. Monitor, tune, size, backup, recover, analyze, defrag, and migrate the database objects. Design and implement DB security, user management. Used SQL and PL/SQL: scripts, triggers, procedures, and packages to automate the projects. Used high availability features like partitions, standby database, RMAN. Coordinate with offshore development team and provide them advance problem analysis and suggestions. Design and implement backup methods and disaster recovery strategies. Migrate DB between software versions, platforms and DB products. Prepare and load the client data into Oracle database using SQLLOADER. Interacted with Oracle support in regards to opening new TAR's (Technical Assistance Request) and solving the existing TAR's. Gained offshore model experience. Managed 4 production databases and more than 20 Development, systest, UAT, Acceptance and Demo databases. Environment: Oracle 7.x/8.x/8i/9i/10g, PVCS, UNIX, C. C++, ProC, Developer 2000, PeopleSoft DB Concepts, Inc., MA, USA Lead a team of consultants and clients during design develop and test of a loading interfaces between MAXIMO's Oracle database - JDE (AS/400) at Excel Corporation in Wichita, KS. Major responsibilities of the team included business requirements gathering from users, technical architectural design and system administration, database design, Developing database triggers and database administration, customizing the package to suit business and end user needs, user training, and upgrade to a new version of the package. And Installed and maintained Version Controlled Software (PVCS). The Total duration of the project was 9 months. The peak team size included 5 consultants. The tools and software used included Unix, Windows NT, Oracle 7.x, PL/SQL, OEM, MAXIMO etc. Involved in scoping, design and development phases of a Smart Time Interfaces project for ASA International Inc, MA. Major responsibilities of the team included requirements analysis, system design, logical and physical data modeling, database design and administration, Installed Oracle 7.x on Sun Solaris. The peak team size included 3 consultants and 2 clients. The tools and software used included Unix, Windows NT, Oracle 7.x, PL/SQL, Designer 2000, SQLloader, Unix shell scripts etc. Software Services International, Delhi, India Lead the team in the design and construction efforts of Scheduling V System for Cycare Health Care Services Inc. MI. This system is sub system of Health care Management system. The aim of the project is to provide support to the operators in scheduling resources like Doctors, Operation theaters, Rooms, Laboratories etc. This system was developed in OLTP(Online Transaction Processing) environment with client/server architecture. Major responsibilities of the team included requirements gathering, system design, construction and implementation of the System. Managed part of 20member team during the development, Test and implementation phases. The tools and software used included Unix, Oracle 7.x, PL/SQL, SQL loader, XVT++, Unix shell scripts and, Tuxedo etc. As per the Client requirements these programs developed in Oracle and then migrated to Informix and Supra Sincom also. Involved in Analysis, Design and Test of Order Entry System for Cycare Health Care Services Inc. MI. The aim of this system is to facilitate treatment of a patient by easy diagnostic and treatment patient orders. This system was developed in OLTP environment with client/server architecture. Major Responsibilities are requirement Analysis, Design, and Development of a System. Wrote numerous Procedures, Triggers for maintaining Integrity using PL/SQL. Designed and Created DATABASE consists of 43 tables. Developed 72 transactions using SQL* Plus, ProC with ATMI (TUXEDO). Created Front-end Screens for this System using XVT++. As per the Client requirements these programs developed in Oracle and then migrated to Informix and Supra Sincom also. Involved in Analysis, Design and Test of Logistic Support Analysis Reports system is to analyze the behavior and requirements of the products prior to provisioning. The analysis is based on important factors like - Operation and Maintenance requirement, Reliability, Availability, Task Inventory etc. Major Responsibilities are Analysis, Design, and Development of a System. Developed Procedures, Triggers for maintaining Integrity using PL/SQL. Designed and Created DATABASE consists of 93 tables. Developed 38 Reports for this system using SQL Report writer and ProC. Education Master's Degree in Business Administration in Business Administration University of Louisville April 1993 Bachelor's Degree in Eng Computer Science & Eng. University of Madras April 1991 Skills Database, Informix, Oracle, Pl/sql, Sql, Sybase, Linux, Rs 6000, Solaris, Sun, Unix, C++, Case tools, Developer 2000, Front-end, Erp, Designer 2000, Erwin, Peoplesoft Additional Information Technical Skills: Hardware Platforms: HP-9000, IBM RS 6000, SUN SOLARIS Operating systems: UNIX, Linux, DOS and Windows NT/2000. Languages: C, C++, ProC, SQL and PL/SQL. Database: ORACLE 6/7.x/8.0.5/8i/9i/10g/11g,12C SYBASE v4.2, SUPRA and Informix. RDS Instances ERP: PeopleSoft 8.0. Front-end Tools: Developer 2000 (FORMS 4.5/6i, REPORTS 2.5/6i) CASE Tools: Designer 2000 and ERWIN/ERX 3.5/4.x.	Database_Administrator
Technical Advisor -System Administrator/Engineer Technical Advisor -System Administrator/Engineer Technical Advisor -System Administrator/Engineer - JSI Telecom Centreville, VA Work Experience Technical Advisor -System Administrator/Engineer JSI Telecom - Chantilly, VA May 2018 to Present Coordinate with U.S. governmental personnel regarding proprietary software utilizing CentOS Linux, Windows, Virtual O.S. and servers (2008 & 2012) for application upgrades. Utilize Nagios, Putty, Wireshark, V Center, Puppet, WINSCP, review logs, and SQL studios, to conduct maintenance checks, updates and upgrades within proprietary software infrastructure deployment set-ups. Research technical issues and coordinate with engineering and development teams bugs and identify root causes with issues at governmental sites that are having issues with software. Utilize internal knowledge base, manuals and guidelines for deployment of ESX hosts, Symmetra UPC/APC systems, Rimage/Publisher. Make modifications to Group Policies, Registry Keys, DNS, DHCP, switches, ASA's to include Dell and Cisco appliances according to dark network protocols. Familiarity with bash, Power-shell, python, JSON's, utilization of notepad ++ to modify configuration files and understanding of file architecture. System Admin/Quality Assurance - Mid Metrostar Systems - Washington, DC November 2016 to May 2018 Washington, D.C. (November 2016 to May 2018) Department of State Office of the Secretariat of State & Bureau of Consular Affairs System Admin/Quality Assurance - Mid Monitor networks utilizing EM-7, SCOM, VMware Horizon 6, 2008 R2 & 2012 R2 server management on both unclassified and classified systems. Additionally, utilize Service Now ticketing system. Modify, create, and edit accounts within Active Directories, Exchange Management Console, Print Management; DHCP distribution, the migration of O365 and apply appropriate group policies to accounts and workstation set-ups. Assist with integrating new applications and technologies into the current system, resetting passwords, creating distribution lists, troubleshooting issues on regular desktop workstations and virtual machines. Utilizing the principles of ITIL incident & problem management provide remediation of aged tickets and support for tickets flagged as high or critical in terms of priority. Provide advanced technical advice and guidance on installation, adaptation, configuration or enhancement of hardware and software. Perform trend analysis of incidents to identify patterns of similar incidents affecting multiple locations and then perform root cause analysis of problems working in conjunction with other support groups, developers and engineers to reduce re-occurring incidents. Install hardware, software, re-image laptops, pc's, as well as image and migrate from windows 7 to windows 10 on NIPR and SIPR operating systems. Database -Verification Analyst Serco Group - Fair Oaks, VA April 2015 to November 2016 Analyze, review and verify federal account information located in participant service representative and agile client systems. Analyze the data stored in the database and make recommendations relating to performance and efficiency of that data storage. Serve as the quality assurance point of contact by reviewing and improving work flows, and working with team leads to define and establish standards to improve quality of work products. Special Operation Community January 2001 to December 2014 Supervised, trained, mentored various special operations troops on different assignments domestically, and internationally. Trained at various government centers covering a multitude of topics from leadership, to different cultures, the intelligence collection cycle, intelligence report writing, surveillance, counter-surveillance, counter-insurgency, unconventional warfare, security, advanced security, planning and numerous advanced courses. Performed quality assurance/quality control on intelligence summary reports and disseminated to civilian and federal leadership for use during strategic planning sessions. Managed incoming intelligence by establishing protocols to direct information to appropriate personnel and coordinating intelligence to duty and field agents. Analyzed essential elements of information (EEI) for dissemination to staff team and field agents. Served as the Security Subject Matter Expert, created training plans, and provided guidance on defensive posture in Iraq and Afghanistan. Education Master of Science in Terrorism and Counter Terrorism Putnam University 2012 to 2015 Graduate Certificate in Business Management Villanova University April 2013 Bachelor of Science in Terrorism and Counter Terrorism Putnam University 2008 to 2012 Skills System Administrator, Vmware, System Admin, Linux, Active Directory, Redhat, Red Hat, Linux Administrator	Systems_Administrator
Contractor Contractor Contractor - The Hartford Insurance Group Bloomfield, CT Work Experience Contractor The Hartford Insurance Group - Hartford, CT January 2019 to Present Developed Extracts to provide data to external company. ? Created SSIS application to automate database procedures. Senior Data Extraction Analyst Connecticut Children's Medical Center - Rocky Hill, CT March 2017 to Present Developed data extracts for analytics applications including Provider Charges, Visits, and RVUs ? Developed extracts for use in Finance Budgeting system Senior Systems Analyst St Francis Hospital - Hartford, CT April 2015 to March 2017 Developed custom reports for Hospital use as well as for feeds to outside entities including the State of Connecticut ? Modified Epic reports to support Hospital and Medical Office Practices. Database Administrator St Mary's Hospital - Waterbury, CT 2007 to April 2015 Designed and developed a Daily Dashboard report that is used by management throughout the hospital. ? Merged data from the Radiology system with insurance and diagnostic data from the hospital system into a format that can be imported into the billing system using Java, Linux, MS Sql, MySQL. ? Developed a report for Anesthesiologists to bring together case information. ? Developed many OR reports including a Block Utilization report. ? Set up automatic email alerts notifying managers of high census conditions. ? Worked with a vendor to set up an automated appointment reminder system. ? Set up emergency department highlights in the HBI system. ? Participated in the migration from Trend star to Horizon Performance Analyzer software, which also includes setting up HBI Highlights. Software Engineer General DataComm Incorporated - Naugatuck, CT 1988 to 2004 Installed and maintained third party and freeware applications on a Unix workstation network. ? Set up and maintained Revision Management software and configured CVS repositories; Assisted engineers and build managers. ? Provided programming support to engineering groups including debugging build scripts, Make/Imake files. ? Wrote and modified programs to support CAD/Manufacturing integration system. ? Assisted in restorals and reconfigurations of Oracle 10/11i Financials databases. ? Maintained/modified Unix startup scripts/cron jobs and NIS/NFS system; supported Unix Mail server. ? Integrated two email systems by writing a Perl program that queried one system's LDAP interface for names and addresses. This data was used to create the aliases file for the Sendmail server. ? Identified and resolved system performance problems, including issues with the network, memory, and system. ? Set up Apache web servers on intranet. Developed an Order Status Lookup system for customers using Perl CGI scripts. Education BS in Math/Computer Science University of Hartford September 1987 Skills Ms sql server, Sql server, Mysql, Oracle, Sql	Database_Administrator Software_Developer
I/T Specialist Database Systems I/T Specialist Database Systems IT Specialist Database Systems Shelton, CT Work Experience I/T Specialist Database Systems IBM - Southbury, CT 2006 to March 2015 Senior I/T Specialist IBM 2010 to 2010 System Administration: Team Lead provisioning 72 Linux target machines. DBA Storage: Volume Strategy, clustering and data replication. Oracle Applications System Integration Oracle Database Subject Matter Expert IBM 2008 to 2010 Tuning: Oracle database configuration resulting in sub-storage optimization, superior version control measures on numerous UNIX platforms. Consistent Strategy, design and implementation of database re-engineering solutions. Documented exceeding availability, performance and cost reduction goals by demonstrating predictive performance metrics. Implementation: Creation of all target database requirements for development, testing, and production environment promotion. Project: Liaison between IT and Business for all DBA support setting up communication protocol and performance agreements (SLAs). Support Key Account Administration Oracle Database Administrator Advanced IBM 2006 to 2008 features Replication: Meet project deadline resolving DW bottleneck using inexpensive Oracle Data Capture mitigation to exceed customer expectations. Disaster Recovery: Called upon to help facilitate 5 successful database recoveries. Frequent participation in disaster recovery exercises and resolution of top performance issues on multiple key accounts. EXPERIENCE. Tuning of SQL statements and normalization of database objects. UNIX SYSTEM ADMINISTRATOR Fort James Corporation March 1995 to May 1998 Worked as a Group leader on project designs and implementation using HP UNIX and SUN Solaris serves. Conversion of data from AS400 legacy system to Oracle Enterprise Edition 8.1.5. Troubleshoot Oracle applications and provide support to application users. Responsible for all types of upgrades and patches for Oracle. Assisted in installation and administration of Oracle. System Material Expert for Oracle Enterprise Manager Application role in Senior Database Administrator position). Responsible for troubleshooting Oracle applications and provide support to application users. UNIX SYSTEM ADMINISTRATOR Fort James Corporation February 1993 to March 1995 Support of custom applications using PL/SQL Built and maintained custom Oracle programs. Developed conversion programs to convert legacy IMS programs to Oracle. Designed and developed relational databases for senior management staff consisting of modules, which manage information about inventory, tracking of long and short term production schedules, and manufacturing data. Business contact for vendors and in-house staff (delivering business requirements). Designed and developed different Oracle reports for application users Performed TCL Scripting. Education Electrical Technology Farmingdale State University - Farmingdale, NY 1980 Electrical Technology Farmingdale Community College	Systems_Administrator Database_Administrator
Senior Conversion Developer Senior Conversion Developer Senior Conversion Developer - Geographic Solutions, Inc New Cumberland, PA Work Experience Senior Conversion Developer Geographic Solutions, Inc April 2019 to Present Senior conversion developer supervising team of 3 for conversion of the PA Department of Labor and Industry Unemployment legacy database to Geographic Solutions custom database. Provide ETL code review recommendations to team members with the goal of best practices, consistency, and data quality. Conversion of legacy data to SQL Server 2014 via SSIS and TSQL. Coordinate with Analysts for requirements gathering to produce source to target data mapping. Tracked client conversion issues to resolve in a timely manner. Provide conversion reports to client to include conversion rules for filtered records. Setup up table driven process to automate many manual conversion processes. Interact with client SME's to resolve data conversion issues. Interact with GSI and DLI analysts to produce transformation rules including crosswalk tables when needed. Report to senior management for weekly conversion activities status. Provide guidance to team for SSIS best practices on data conversion. Senior SQL Developer CM REGENT INSURANCE COMPANY November 2018 to April 2019 Senior SQL Developer Design and automating an ETL process for CM Regent and CM Wisconsin expansion data to provide quarterly report files to the Insurance Services Office (ISO). Coordinate with Analysts for requirements gathering to produce source to target data mapping. Develop an SQL Server 2014 database to stage import file data, reports, and ETL business rule functions. Develop complex SQL scripts for producing flat file reports for ISO Create a data driven SSIS package to handle importing, transforming, and creating report files for ISO. Senior Database Architect, CAI COMPUTER AID January 2018 to September 2018 Senior Database Architect Designed a SQL 2016 OLTP database for the Florida Department of Transportation (FDOT). Logical and Physical database design with Erwin. Redesigned from a SaaS database. Conversion lead for FDOT legacy database to SQL Server. Imported SaaS data from bulk loads of data extracts to staging tables. Utilized crosswalk tables for normalization. ETL performed with SQL scripts. Led conversion of 10 SQL 2008 databases to a SQL 2014 database for a PA manufacturing company. ETL performed with SQL scripts. SQL 2014 database housed in Microsoft Azure environment. Conversion lead for migrating 2 LA State SQL 2012 databases to a CAI custom SQL Server 2014 database. Conversion ETL performed with SQL Scripts and crosswalk tables from excel workbooks. Reviewed/approved developers code for in house SQL Server databases Maintained databases for on premise and Microsoft Azure cloud environments. Performance tuning of database servers and SQL code Microsoft Data Platform Database Consultant PYTHIAN October 2017 to January 2018 Microsoft Data Platform Database Consultant Remote Senior SQL Server Database Consultant working directly with external customers Coordinating, analyzing, designing, implementing and administering IT solutions Recommending best practices for improvements to current operational processes Configure and maintaining database servers Installing, configuring and upgrading SQL Server 2008 - 2016 databases Administering proactive daily checks Troubleshooting operational problems for replication, log shipping, mirroring, clustering, Always On, SSIS, SSRS Communicating status and planning activities to customers and team members Participating in on-call coverage rotation Performance tuning of database servers and SQL code Responding to monitoring alerts Senior DBA WELLSPAN HEALTH February 2017 to October 2017 Senior DBA Designed an auditing solution for the DBA group to track SQL Server changes on hundreds of Server and database level modifications. Automated the process with table driven SSIS packages and SSRS reports. Designed a custom database maintenance process for the DBA group. Automated the process with table driven SSIS packages and SSRS reports. Designed a custom SQL Server health check process for the DBA group with SSIS and SSRS including weekly reports on server and database level health state. This is for the servers that are not included with Idera DM tool. Managed DBA production Remedy tickets. Performance tuning utilizing Idera Diagnostic Manager and scripts. Senior DBA DELOITTE CONSULTING February 2011 to June 2016 Senior Database Consultant, DLI CWDS Project Senior SQL Server Database Consultant for PA Department of Labor and Industry CWDS project. Design, installation, and support for SQL Server 2008 and 2014 standard and clustered environments. Provide SQL Server evaluation and recommendations for OLTP, Reporting, DR, and Data Warehouse environments. Instruct classes on SQL Server performance tuning and SSIS to DPW staff. Provide database development best practice for Deloitte staff. This includes best practices writing SQL code for SQL server. Utilized Rational ClearQuest for workflow application development. Setup table driven SSIS packages for capturing performance metrics of the CWDS database environments. Implemented performance tuning procedures for monitoring all SQL server instances for blocking, deadlocking, and long running queries. Setup SSIS table driven processes for gathering server information on all SQL instances for configuration, server performance, disk usage, database growth. Configured and automated process to import daily IIS logs into SQL server for report generation and performance evaluation. Installed and configured SQL 2014 on multiple environments including 2 four node physical clusters, and multiple virtual server installations. Utilized Clustered Shared Volumes for drive consolidation on cluster installations. Lead conversion of SQL 2008 to 2014. Data modeling with Erwin for creating/modifying logical and physical data models. Updating data dictionaries and creating database change scripts for deployment to Dev, UAT, Prod environments. Provide documentation for database environments, workflows, best practices, and standards. Teach best practice classes for database design, tuning, migration, SSIS. Senior Database Consultant, Administrative Office of PA Courts INTEGRATED STAFFING SOLUTIONS October 2008 to February 2011 Senior Sybase Database Consultant for PACMS and MDJS redesign projects. Architect and implement a database performance tuning process for databases over 1 TB in size. Provide performance tuning recommendations for PACMS and MDJS databases. Scripted process for comparing databases to their logical models. Scripted database changes to be applied to Development, Test, and Production environments. Senior SQL Server DBA. Implemented performance tuning procedures for monitoring all SQL server instances for blocking, deadlocking, and long running queries. Setup SSIS process for gathering server information on all SQL instances for configuration, server performance, disk usage, database growth Database Architect, Daystar Consulting Positions DAYSTAR SOLUTIONS INC October 1998 to February 2011 Senior Database Architect / Data Warehouse DBA DATAQUEST July 2008 to October 2008 CAMPUS DOOR Senior SQL Server 2005 Data Warehouse DBA for Campus Door (a partner of Lehman Brothers Bank which provides financial aid to college students). Provide SQL Server evaluation and recommendations for all Campus Door OLTP and data warehouse systems. Provide ETL recommendations for loading data marts with SSIS. Provide database performance recommendations and security best practices. Maintained high availability and support of the MS SQL Server 2005 environment, backup and recovery, performance tuning and monitoring Write and support T/SQL scripts, triggers and SSIS packages Provide support and maintenance of existing database code Database Architect / Senior DBA, Department of Defense TEKPORT November 2006 to July 2008 Joint Database Architect and Senior DBA for the D.O.D Defense Property Accountability System (DPAS) which provides general ledger control and reporting to D.O.D accounting systems, as well as documenting the physical control of real and personal property. Provide database architecture design for all Microsoft SQL Server 2005 database servers in multiple environments. Provided oral presentations to senior staff Provide database design expertise to enhance performance and security best practices. Provide class room training to D.O.D staff and consultants on best practices for database design, conversion, SQL queries, indexing, and performance tuning. Architect and manage the data migration process of converting 250 D.O.D databases. Direct the database team consisting of 5 DBA's providing technical guidance in database architecture, design, migration, performance tuning, change management, and database integration. Database Architect / Senior DBA, Constellation Energy TEKSYSTEMS August 2005 to November 2006 Architect a data mart solution for the consolidation of 8 database servers located throughout the U.S. and Canada. Logical and physical data modeling with Erwin. Data driven ETL designed for optimal performance and recoverability. Architect and implement a database disaster recovery solution for CNE commodities group via log shipping. Evaluate over 200 Corporate and business unit database server configurations and propose recommended best practices for server configuration, data integrity, database design, maintenance, performance tuning, backup strategies, and disaster recovery. Act as Constellation Energy's liaison to Microsoft consulting services. Design and implement a merge replication process for Microsoft CE mobile devices used by field gas leak surveyors. Analyze data and database changes, and provide performance tuning solutions for OutlookSoft's business intelligence OLAP installation. Create standards for a data driven database backup and maintenance process Provided oral presentations to senior staff Senior Database Architect, PA State Police IIMS Project LOCKHEED MARTIN May 2004 to August 2005 Designed, documented and guided the use of data and database changes for complex, enterprise-wide web based internal to company database integration. Analyzed needs and requirements of existing and proposed systems, and developed technical, structural, and organizational specifications, in addition to systems integration between Oracle and SQL Server databases on windows 2003. Provided oral presentations to senior staff. Created a data driven ETL development standard for PSP using Microsoft DTS. Provided SQL Server Data Transformation Services expertise for Data Migration process between Mainframe Legacy systems, Microsoft SQL Server, and Oracle. Provided oral presentations and training classes to Lockheed Martin and PSP DBA'S and programmers on database standards, SQL Server DTS development, SQL Server Administration and database recovery. Mentored Lockheed Martin employees on windows performance tuning techniques. Supported over 21 standard and clustered SQL Server instances for all development and production databases. Developed and implemented custom procedures for database maintenance, backups, and alerting. Interviewed and hired Data Migration Lead and Oracle DBA. Re-architected and proposed a solution for the design of a Datamart/Data Warehouse and decision support system to support Data Mining and OLAP functionality via SQL Server Analysis Services, Proclarity, and Crystal Enterprise. This included highly complex data driven ETL processes for Data Migration, Data Mart updates, and Data Warehouse report development. Performance tuning via stored procedure analysis, indexing of tables, SQL Profiler, application database connection options, and Performance Monitoring. Wrote Meta Data stored procedures for Meta Data Repository reporting. Wrote a custom SQL ETL process to automate loading new county intersection data to COTS database. This process will save Lockheed over $800,000.00 Received awards from Lockheed and PSP for training DBA'S and programmers and for solving performance problems on critical web based production systems, developing a data driven ETL standard to be used with all state police DTS work, and designing data driven custom database maintenance and alerting procedures to monitor all production and non-production servers. VB.net and SQL Server consultant and reporting services mentor GLOBAL DATA CONSULTANTS February 2004 to May 2004 VB.net programming for manufacturing applications producing reports with Microsoft SQL Server Reporting Services. SQL Server database design, developing, and administration on SQL standard and MSDE editions. Data conversions from MS Access and Fourth Shift to SQL Server. SQL 2000 Data Warehouse Consultant, Deutsche Bank Alex Brown AJILON January 2001 to August 2003 The database provided reporting for client Portfolio Analysis from an Advent Data Warehouse. The reporting database provided the InvestEdge web-based enterprise investment system with enhanced performance reporting to help assist with making strategic decisions. Wrote stored procedures to automate the data extraction from the data warehouse to the client reporting database. Wrote and optimized reporting stored procedures, UDF's, triggers and views for the reporting database. Modified Crystal 9.2 reports used to display exhibits. Index recommendations for staging and production databases. Increased batch reporting table transfer process from over 6 hrs to 20 minutes. Utilized Brio 6.5 for ad hoc queries. Reporting exhibits: Historical Performance, Change in Financial Position, Fixed Income Characteristics, Risk Analysis and Account Holdings. Database Manager, Database Architect and Lead DBA Administrative Office of Pennsylvania Courts ASAP project Directed Database group consisting of 4 DBA'S and 18 database developers. Provided technical guidance in database architecture, design, migration, software, and database integration. Developed database project work plans and presentations for Client Server and Web based databases. Performed installation, configuration and upgrades to multiple SQL Servers on Windows 2000. Designed Logical and Physical data models using Embarcadero ERStudio. Designed data migration procedures (ETL) and managed data migration group. Implemented database object definition and naming standards. Wrote stored procedures, functions and triggers. Mentored database developers for writing stored procedures and user defined functions. SQL2000 virtual server administration. Server maintenance via batch scripts, SQL jobs and DTS packages. Utilized Veritas Backup Exec for scheduled server backups. Trained DBA group on performance tuning techniques, identifying locking, and baseline and capacity planning tasks for increasing application performance. Performance tuning via stored procedures analysis, indexing of tables, SQL Profiler, application database connection options, and Performance Monitoring. Trained DBA group on SQL Server administration, log shipping, Full Text searching, auditing and disaster recovery (documentation included for all). Designed an automated database transfer process to simplify transferring or copying databases across servers. Designed and implemented a SQL server disaster recovery process. Setup custom email alerts for administering SQL servers. Database Manager/Lead Developer INTELLIMARK October 1998 to January 2001 The Pennsylvania Treasury Dept Unclaimed Merchandise Project Administered SQL Server 2000 on two Win 2K Advanced Servers Clustered using active\passive mode. Performed Analysis of databases and presented plan for improving the existing architecture. Database administrative tasks on SQL Server 2000 / 7.0 / 6.5. Migrated existing databases from SQL Server 6.5 to 2000. Installed and administered five SQL Servers on MS NT Clustering using active-passive mode and four Standard installations. Wrote procedures to fix record sequence numbering on production system. Disaster Recovery Documentation for SQL Virtual Server. Migration of Great Plains Enterprise Resource Planning software to SQL Server 7. Installation of 3rd party application (EMAT) for Audit Tracking of Great Plains Databases. Mentored staff on SQL Server stored procedures and Visual Basic data access. Wrote procedures to automate data scrubbing for loading data to Unclaimed Property Database via batch scripts, SQL jobs and DTS packages. Performance tuning via stored procedures analysis, indexing of tables, SQL Profiler, application database connection options, and Performance Monitoring. Setup referential integrity for Unclaimed Property database. Provided ASP page performance recommendations. Designed ASP.NET / VB.Net web pages for reporting of unclaimed Stock information. Wrote and installed auditing procedures for Payroll's database. Senior Consultant/ Database Manager and Lead Developer The Pennsylvania Public Utility Commission Customer Account Information Re-architect and modified existing database schema on SQL Server 6.5 client server and web based databases. Installed SQL Server 7.0 and upgraded existing 6.5 databases. Designed Logical and Physical data models using Erwin and Microsoft diagram modeler. Utilized Visio for diagramming process flow charts. Instructed classes on SQL Server Design, programming and implementation. Performed Database Administration, SQL Server Standards, Disaster Recovery, Change Management, and Application Documentation. Setup System Migration procedures and documentation. Automation of data transfers from mainframe system. Performance tuning via stored procedures analysis, indexing of tables, SQL Profiler, application database connection options, and Performance Monitoring. Automation of FTP data transfers from PUC to Utilities. Administered Source Safe for Client Server and Web development. Senior Consultant Transcore Corp Disaster Recovery for SQL Server 7.0 on MS NT Clustering using active-passive mode. Setup messaging for Administrators. System evaluation and recommendations. Senior Consultant PA Dept. of Aging SQL Server 7.0 Database design and modeling for a web based system. Senior Consultant National Sexual Violence Resource Center Installed SQL Server 7.0. Setup recovery scripts and documented disaster recovery plan. Mentored staff on SQL Server tools and utilities. Recommend software and hardware for test and production environments. Senior Consultant Common Wealth Technology Center Installed SQL Server on MS NT Clustering using active-passive mode. Wrote disaster recovery scripts and implemented them into daily administration tasks. Recommended disaster recovery plan for NT and SQL servers. Senior Consultant Administrative Office of Pennsylvania Courts server evaluation Evaluated existing Cluster Server installation and tested fail-over. Applied service packs and setup daily and weekly administration scripts for performance and recovery. Recommended a plan for security and administration roles and responsibilities. Senior Consultant UTZ Quality Foods system evaluation Performed System evaluation and recommendations for existing SQL Server 6.5. Setup SQL Server daily and weekly administration tasks. Installed messaging for SQL server. Incorporated email alerts for reports on task results and system alerts. Database Administrator / Senior Programmer Analyst PENN NATIONAL INSURANCE February 1997 to October 1998 Database Administration and operational support of 8 Compaq 4500 servers running MS SQL Server 6.5 and 6.0 with NT 4.0 operating system. Data Warehouse Administration of 2 UNIX servers running Sybase 10x. Designed and implemented an intranet "Keyweb" databases. Designed an Intranet Database Administration home page utilizing Visual Interdev. Provided off site disaster recovery testing and documentation. Migrated five servers to new hardware, three databases from version 6.0 to 6.5. Converted SQL Server 6.0 databases to version 6.5. Provided NT Administration for all SQL Servers. Setup a Year 2k testing environment for MS SQL Server. Provided troubleshooting of stored procedures for performance gains. Reevaluated indexing strategies and made needed modifications. Implemented system level stored procedures to simplify database management. Recommended database management software. Provided disaster recovery during a hardware failure on two SQL Servers. Implemented security auditing on all production SQL Servers. Provided support to all application development teams. Application performance benchmarking using Optimal software. Assisted with installation of Microsoft Terminal Server / Citrix. Programmer Analyst SOLUTION TECHNOLOGIES INC September 1996 to February 1997 EDS Call Center Project Development of a VB 4.0 32-bit application used for monitoring agent's calls. Supported 'Time Tracking' (vb3), 'NewHire' (vb3), and 'Snyder' (vb4 32 bit) applications. Database development with Microsoft SQL Server 6.0 and 6.5. Client Server Developer INFORMATION TECHNOLOGY SOLUTIONS INC November 1995 to September 1996 Material Financial Control System PowerBuilder 4.0 developer on the FMSO OMNIBUS II contract developing the StarFL applications maintenance module with a Watcom database. Visual Basic Development on the Material Financial Control System for the Navy Supply Systems Command with Microsoft SQL Server 6.5 database. I.T. related jobs (11/1981 - 02/1995) Computer Technician Doctronics - Harrisburg, PA February 1995 to June 1996 Electronic Technician Holy Spirit Hospital - Camp Hill, PA February 1992 to November 1995 Computer Technician Qualitech Computer Center - Lemoyne, PA February 1994 to November 1994 Laser Technician United Technical Associates - Reading, PA November 1992 to March 1993 Laser Technician United Technical Associates - Reading, PA March 1991 to September 1991 Field Service Technician Full Service Security & ATC - Mechanicsburg, PA February 1988 to March 1989 Electro-Mechanical Technician Rockwell International Electronics - Richardson, TX August 1983 to August 1984 Quality Control Inspector Electronic Corporation of America - Manchester, NH November 1981 to August 1982 Various non-computer related positions (1978 to 1981) Education A. A. in Electronic and Computer Technology The Way College of Emporia - Middletown, PA Skills DATA CONVERSION, DATA MODELING, DATABASE, DATABASE DESIGN, MS SQL SERVER, MICROSOFT SQL SERVER, SQL SERVER, REPLICATION, SQL, SQL QUERIES, SYBASE, DATABASE DEVELOPMENT, CLUSTERING, ETL, ERWIN, LIFE CYCLE, POWERDESIGNER, RATIONAL, SDLC, REMEDY	Database_Administrator
Analyst Analyst Evans, GA Hold Top Secret/SCI clearance since January 1988 Knowledge of Various Information Technology Operating System - UNIX, Windows 07/98/00/NT/XP/8/10 and Linux. Daily Usage of Agency Tools/Databases -UTT, SOMETHING CLEVER, CLASSIFIED TRACKING SYSTEMS, CEDILLIA DORTHY , DEVNAV, PULSE, , SPRINGCLOUD, MARINA, XKEYSCORE, GIS, VISIO and NETVIZ Daily Usage of External Tools - NSLOOKUP, WHOIS, and TRACE ROUTE. Programming Experience PERL, PYTHON, and SQL Database usage ACCESS, SYBASE, INGRES, MYSQL and ORACLE. Business software usage of MS Word, Excel, Publisher, and Power Point. Work Experience Analyst Federal Service at NSA June 2016 to Present Have work varies jobs in software development, network administration, configuration management, forensic analysis, digital network analysis and systems development. June 2016 - Present DIGITAL NETWORK INTELLIGENCE Monitors, characterizes connectivity, analyzes and reported network structures and configurations on unclassified networks. Also provided forensic information of unclassified networks. Computer Scientist Present DATABASE DEVELOPER October 2015 to June 2016 Collaborated with the Director of Cybersecurity Operations (DCO) labeling database requirements for data integrity and data flow. Provided analytical prospective to management about procedures being used for labeling data for insertion into the proper Cloud storage area. CONFIGURATION /BUSSINESS MANAGER REDTEAM September 2011 to October 2015 Configuration Manager for the network defense team. Collaborated, managed, and improved the processes for ensuring the delivery of network testing tools. The tools were reviewed, transferred, documented, and delivered customers. It took vigorous management skills that led his branch to successful in testing networks vulnerabilities. Business Manager provided support to organization for bridging the gap between technical and NSA business personnel. Managed acquiring software, hardware, requirements, delivery logistics, NSA resources, and NSA business procedures. Also acquired over $100,000 dollars of Organization's excess usable equipment for the REDTEAM. Saved the organization an additional $100,000 through budget management. REPORTER, DIGITAL NETWORK INTELLIGENCE ANALYST and FORENSIC ANALYST July 2008 to September 2011 Provided forensic analysis of computer information. This information was reported on and shared. Discovered a U.S adversary and wrote technical reports about the adversary on the Internet. As a Signals Developer ensured that new technologies information were identified and understood. Provided support for classified network for countering adversaries on the unclassified Internet. Also produced a time-sensitive reports. NETWORK and TRENDS ANALYST July 2007 to July 2008 Preformed research and development of trends-related software products. Spent a significant amount of time purchasing, installing, and computing problems for organization. Demonstrated ability to find and partner with in-house computer support and other service organizations. Successfully obtained and processed the appropriate approval paperwork for hardware and software solutions. Also installed over nine software products with four hardware solutions. Leading expert on the corporate visualization tool for giving data statics and trending. Lead the effort to acquire, install, and test this essential tool that was used to display trends-related information. Worked diligently with contractors and to kept organization at the forefront of new releases. Coordinated technical discussions, exchanges, and training sessions. Also enabled office to be a priority customer using the corporate visualization tool. Provided forensic analysis of computers and digital traffic support using classified tools. Provide analysis techniques that would indicate trends about data provided by customer. Develop a Perl script that parsed information so that it would be stored in an Oracle WEBLOGIC database; Excel spreadsheet, and classified Government database. Resulted in graphical display of trends that the customer data provided. DIGITAL NETWORK INTELLIGENCE ANALYST April 2002 to July 2007 Created a syllabus with training procedures and resources available at NSA for junior Intelligence Analyst (IA). It was used as a guide for analysis within the entire organization. Designed, researched, managed and coordinated a network that would access multiple networks and protect against potential dangerous attachments. It was presented and approved by a Technical Director. Researched and managed custom workstations for Analysts that improved the accessing and executing of analytical tools on a Virtual Windows and Linux platform. Developed a database that tracked requests for information (RFI) application. It allows the users to assign, modify, add, prioritize and delete RFIs. Identified; acquired; tested; oversaw installation; supported, and trained users in the latest Digital Network Intelligence Analyst tools for organization. DATABASE AND WEB DEVELOPER June 2000 to April 2002 Web Oversight Committee Chairman developed Web Policy document to implement uniform style across the site's web pages, organized and appointed committee members and created a security policy to allow external sites to access applications. Taught a HTML course for individuals who wanted to learn how to create web pages. Implemented software fixes and procedures to improve the ability two different database applications. DATABASE TEAM LEAD Contractors and Government January 2000 to June 2000 Provided guidance to Contractors and Government employees to implement requirements needed for an intrusion detection system. Developed a testing lab to simulate intrusion detection system. Identified the necessary hardware and software to the laboratory. Also worked with management to obtain resources for purchasing lab equipment. Partnered with internal organization regarding the search techniques and requirements. Suggest several data mining techniques computer systems for storing intrusion information in a database. QUALITY ASSURANCE MANAGER AND SOFTWARE TESTER January 1998 to May 2000 Provided updates, testing, and software recommendations to management to improve military field encryption devices and encryption software. The information provided was instrumental in improving and testing multi-million dollars encryption equipment. Project manager for the quality assurance and development of software of an encryption systems for the U.S. Government. Recommended software improvement of the encryption software that saved about 500,000.00 a year. Also identified a process for improving the quality assurance and development implementation procedures for software development. The entire organization followed my procedures to improve their software. My method resulted in other organizations Program Managers using improving software evaluations. SOFTWARE AND DATABASE DEVELOPER June 1995 to September 1997 Database Lead and Developer for all of Ingres Databases development and life cycle support within my organization. Supported the creating and modifying of accounts, software fixes, installation, and database backups. Also provided feedback to Management for purchasing and requiring new applications from contractors. Provided life cycle support for classified applications. Discovered and fixed an error in a scripting application process. This problem had existed for several months until I fixed it within a few days. Provided technical support for a helpdesk tracking application tool called Remedy. The application managed help tickets that were submitted by Organizations. SYSTEM ADMINISTRATOR AND DATABASE DEVELOPER May 1994 to June 1995 Developed a Human Resource Personnel (HR) database application that kept information about several organizational branches personnel. Taught personnel HR Administrator how to use the database and created a user manual. Also created visual graphical network designs for System Administrators for to have organization's networks approved by management. Provided System Administration support for branch network such as upgrades, installations, user accounts, and e-mail accounts for the Solaris and Windows Operating Systems. Also provided support for NEXT Workstations accounts that were connect other government agency DATABASE and SOFTWARE DEVELOPER January 1990 to April 1994 Developed a tape tracking database for a customers to store, edit, insert, modify and delete tape status information. The tapes were distributed to internal and external locations throughout the NSA and the world. Also created the users interface and a back-end database for managing the tape tracking database information. Software Developer January 1990 to January 1990 College work-study student at Norfolk State University 1984 to December 1989 I oversaw the computer lab located in Technology Building. I supervised about 25-35 college work-study students in the computer labs. Helping them with learning the new computer systems. I started in summer of 1984 as a freshman in college learning the new VAX/VMS 785 operating system and hardware. Became expert in understanding the new hardware and software. Worked there between co-op jobs at NSA until I graduated. December at Norfolk State University August 1989 to August 1989 CO-OP STUDENT with NSA May 1989 to August 1989 Developed a database application using a lookup table and data correction table. December at Norfolk State University May 1988 to May 1989 CO-OP STUDENT with NSA January 1988 to May 1988 Developed output reports from various subsystems for absentee (batch) processing. Also wrote a design description of the output reports. Developed an inflection and deflection program that took the base form of foreign language verbs and added ending. This was done in ADA programming language and it generated about 10,000 lines of code. Education Bachelor's in Computer Science Norfolk State; NSU - Augusta, GA August 2019 to Present Naval Post Graduate School 2012 BS in Computer Science Norfolk State University 1989 Skills Analytics, Collaboration, Quality Assurance,, Cyber	Database_Administrator Network_Administrator Web_Developer Software_Developer Systems_Administrator
Sr. SQL Database Administrator Sr. SQL Database Administrator Sr. SQL Database Administrator - Rita Technology Services Charlotte, NC 11+ Year Excellent skills in database Back Up, Restore, Recovery, Updating statistics, Rebuilding and Reorganizing indexes, Defragging Tables, Replication, Linked Servers and Database Maintenance Plan. Created Linked Servers between SQL Servers and other RDBMS like Oracle/Sybase/DB2 Databases. Maintained User Permissions, Logins and Security Issues. Monitored Event Viewer's, SQL Error logs and Log FilesViewer for S/W and H/W errors. Good knowledge in using DMVs and DMFs to finding and solving Performance Issue, Data modeling concepts. Hands on experience in Planning and Scheduling Maintenance Tasks and Scheduling Jobs and Alerts using Sql Mail. Documented Disaster recovery plans and participated in Disaster Recovery Drills by implementing Root Cause Analysis (RCA) for troubleshooting and resolving the issues. Involved in Change Control Management Process for maintaining the consistency of databases. Working knowledge of SOX Compliance for maintaining roles and responsibilities, data integrity and database management. Proven background translating cell formulas in Excel into VBA code and using Excel-based VBA to design, analyze, and deploy programs for finance industry. Extensively worked on SQL Server Database Administrator, in with hands-on experience in installing, configuring, managing, monitoring, migrating and applying SQL Service Pack and troubleshooting SQL Server 2005 / 2008 / 2008 R2 /2012 /2014 / 2016 instances in Prod, UAT, Test and Dev environments Practice with implementing, configuring and troubleshooting in Standalone, Windows Active-Active and Active-Passive Clustering, Backup/Recovery, SQL Server Security, Replication, Log shipping, Mirroring and SQL server 2012/2014 AlwaysOn failover High Availability and Disaster Recovery solutions Knowledge in various ETL, Reporting and strong SQL coding skills with SSIS and SSRS. Knowledge of NOSQL and MONGODB databases. Constantly involved in SQL Server T-SQL in construction in Triggers, Tables, Store Procedure, User Defined Functions, Views, Indexes, relational databases models, and data integrity. Investigated and resolved the critical issues of significance including Query Performance Tuning and cpu, memory, in bottleneck issues Provided technical support for various databases and applications to assure full operational conditions 24/7 Solid understanding of Azure SQL db and cloud computing service models (IaaS,PaaS,SaaS) and proficient in using Microsoft Azure pricing calculators to forecast pricing, peak time usage pricing & future growth Implemented large HA/DR Azure Cloud (Private & Public) environments for mission critical applications using Express route and 24x7 monitoring using Microsoft Azure monitoring solution. Familiarity with IGNITE8, Red gate SQL Data Compare 10, SQL Backup7, Share Point, DB Artisan 7.2, 8.1.5, BMC. IDERA SQL Diagnostic Manager Authorized to work in the US for any employer Work Experience Sr. SQL Database Administrator Rita Technology Services - Clearwater, FL December 2017 to Present Responsibilities: Implemented custom Maintenance jobs-schedule to run daily and on weekends (tasks like rebuilding. Indexes, defragmenting Databases, Shrink Database, and Database complete backup) Migrated SQL Server 2000 to SQL Server 2005, SQL Server 2008 and SQL Server 2008 R2 RAC database configuration & day to day maintenance activities. Migration of SQL Server 2005 to SQL Server 2008R2, SQL Server 2008/2008R2 to 2012. Implemented SQL Server 2012 new features like Always on Availability Groups for high availability of multiple databases in place of database mirroring. Responsible for all project lifecycle phases, from specifications and coding through deployment, testing, debugging, documentation, and maintenance. Setup and configured Always on Availability Groups for DR and Reporting. Worked extensively on data refreshes from production to test environments, automated the whole data refresh process at database level using PowerShell scripts, stored procedures, Backups and SQL Agent jobs without having any performance impact on Production server. Responsible for installing SQL Server on the new build Standalone and Clustered servers Disaster Recovery for critical database with compliance for HIPPA Monitored strategies, processes, and procedures to ensure data integrity; optimized/reduced data redundancy; maintained required level of security for all production and tested database Hands on experience in Install, Upgrade, Migration, Performance Tuning, Patching in all SQL Server 2008/2008R2, SQL2012/2014 and SQL Server 2016 etc. Troubleshot day-to-day problems encountered on production databases and custom application issues Proficient with infrastructure automation techniques using PowerShell Provided strategic direction for the database team and functioned as the technical/project leader on projects. Solid Knowledge and hands-on experience with Microsoft Azure (compute, data management, identity & access, mobile services, backup, messaging & integration, networking, storage, monitoring, custom apps, security etc.) Knowledge of NOSQL and MONGODB databases Migrating On-premises SQL databases to Azure cloud VM and Azure SQL Configured and implemented detailed monitoring of the MS Azure cloud networks, monitoring all the different fabric of Azure. Created public, private & hybrid clouds based upon Microsoft Azure technology for JRI America in different continents. Sr. SQL Database Administrator R2 Technologies, Inc - Irving, TX October 2014 to November 2017 Responsibilities: Provided Expert level services as core SQL DBA, performance Tuning and backup/recovery Handled orphan users while moving databases. Used SSIS to populate data from various data sources and also in the creation of packages for different data loading operations for applications and to export data from other sources to SQL databases. Develop and implement web applications using HTML, JavaScript, ASP and SQL Server stored procedures. Scheduled weekly jobs and Maintenance tasks for better performance, created the alerts with Database Mail SMTP. Creating and Modifying Tables, T-SQL Stored Procedures, Views, Indexes, User-defined Functions, and Triggers as required. Extensive experience in Oracle Packages, Stored Procedures, Functions and Database Triggers using PL/SQL. Efficiently used Oracle utilities like SQL Loader, Export/Import in UNIX environment. Ensured all database environments (Development, QA, UAT and Production) are in sync (DB Refresh when requested). Created DB objects such as Tables, Stored Procedures, Views and Triggers as required. Used SSRS to create reports that draw content from a variety of data sources DefinedDB scripts versioning system to keep track of database versions for all environments. Develop a business continuity plan for the SQL Server Databases. Build Data Sync job on Windows Azure to synchronize schools data from SQL 2012 databases to SQL Azure. Developed re-usable components in Informatica, Oracle and UNIX. Prepared the reports for the day-to-day as well as weekly/monthly purposes. Used Performance Monitor/Profiler, trace flags to solve Dead Locks/Long running queries. Used DMV, SQL profiler, system monitor, query analyzer for troubleshooting, monitoring, optimization and tuning of SQL Server and SQL code and third party software DPA (Ignite8) & RedGate. Developed automated daily, weekly and monthly system maintenance tasks such as database backup, database integrity verification and indexing. Maintained a stable process of database refresh from production to internal servers. Involved in CDC (change data capture) and CT (change tracking) process. Configuration and troubleshooting of Always-on availability on SQL server 2012/2014 and 2016 Controlled and coordinated the installations (Security Patches, Service packs) and evaluated the performance before Pre-deployment. Maintained a stable process of database refresh from production to internal Responsible for regular database maintenance process and disk defrag procedures in Production and Non production environments Used Performance Monitor/Profiler, trace flags to solve Dead Locks/Long running queries using SQL DMV and third party software IDERA SQL Diagnostic Manager. Developed automated daily, weekly and monthly system maintenance tasks such as database backup, database integrity verification and indexing. Worked on Virtual Servers. Involved in CDC (change data capture) and CT (change tracking) process. Controlled and coordinated the installations (Security Patches, Service packs) and evaluated the performance before Pre-deployment. Configuration of Log shipping and Replication Experience with PowerShell Scripting Configuration of Mirroring (Synchronous &Asynchronous) Provided strategic direction for the database team and functioned as the technical/project leader on projects. Controlled and coordinated the installations (Security Patches, Service packs) and evaluated the performance before Pre-deployment. Developed automated daily, weekly and monthly system maintenance tasks such as database backup, database integrity verification and indexing Maintained a stable process of database refresh from production to internal Involved in CDC (change data capture) and CT (change tracking) process. Configuration and troubleshooting of Always-on availability Environment: MS SQL Server 2005/2008/2008R2/2012/2014, Windows 2003/2008R2/2012, TSQL, RED GATE, AlwaysON, Mirroring, Clustering and Log Shipping DBA Apex Systems, Inc - San Antonio, TX November 2012 to September 2014 Responsibilities: Perform level III incident on call 24X7 support and troubleshot day-to-day problems encountered on production databases and custom application issues Worked closely with development team for performance enhancements, code reviews and provided vital inputs in terms of index optimization, schema structures, data changes, file layouts etc. Providing backup and restore functions using both standard database backup methods as well as filer/NAS based technologies. Designed logical and physical databases and database objects for DB2 UDB on Development, Test and Production environments. Extracted data from various sources like SQL Server 2005/2008, Oracle, Teradata, .CSV, Excel and Text file from Client servers and through FTP. Working with Nexus Tickets (Any changes on staging and development environment need to Create Nexus Tickets). Working with MaximoChangeRequest (Any changes in Production database need to Create Maximo Tickets this should be approved by Global DBA team after changes made in stage and development environment). Customer facing skills to represent AWS well within the customer's environment and drive discussions with senior personnel regarding trade-offs, best practices, project management and risk mitigation. Involved in all ITIL process like Change management, Incident Management & Problem Management. Developed and deployed stored procedures, created triggers and audits. Developed Jobs for maintenance in terms of updating statistics, rebuilding indexes, scheduled full/diff/log backups, refreshing database environments periodically or on demand. Also set up notifications for failure of jobs etc. Implement and troubleshoot in Performance tuning using Dynamic Management Views (DMVs) and System Catalog Views, Profiler and Server-side Traces, Windows Performances Monitor and built in performance reports in SSMS, Query Plans, and Database Tuning Advisor Responsible for applying service pack and hot fix to all version of SQL Server Implement and maintain databases, perform software installations and upgrades, monitor database performance, perform capacity planning and SQL Server clustering, and manage database Quality Assurance including database consistency check Used PowerShell to automate admin tasks. Designing, implementing, maintaining, and generating daily report to monitor backup job for all SQL Servers Manage MSSQL Server (storage, memory, processing) and their dependencies and performance bottlenecks Responsible for maintaining database security, and high availability such as transactional replication, SQL Clustering, Log shipping Review/apply Stored Procedures, Triggers, and other TSQL code developed by developers Monitored and ensured Disaster Recovery for critical database Ensured developers coordinated their efforts in managing and maintaining different application databases Manage the granting of access to testing, development application and system databases Implement various automated scripts to monitor disk space, fragmentation, failed jobs step, backup and mirroring activities, and configured various job alerts for immediate notifications Environment: SQL Server 2000/2005/2008/2008 R2/2012/2014 DBA Valintry Services - Lake Buena Vista, FL January 2010 to October 2012 Responsibilities: Involved in Administration, Database Design, Performance Analysis, and Production Support for Large (VLDB) and Complex Databases up to 2 Terabytes. Involved in the migration of the data across different databases and different servers using SSIS, BCP and Import/export tools. Architecting hybrid AWS and on premise solutions for technology clusters and patterns. Experienced in performance tuning using windows performance monitor and SQL profiler of SQL server. Used SQL Server error logs and event viewer to troubleshoot issues. Monitored, maintained database systems and troubleshoot problems that may arise Maintained data integrity and security (managed roles and permissions of database users) Use tools like SQL Profiler for database tuning Conducted Database mirroring in High Performance and High Availability mode and troubleshooted issues with witness servers. Created and managed constraints and indexes Supported software developers with database operations including the development of complex SQL, tuning of DML and the creation of stored procedures Created detailed documentation including diagrams of database infrastructure Learn relevant business processes and understand the data flow, critically and dependencies Effectively coordinated and communicated with all the stakeholders Set up and maintained database infrastructure for the company's Power BI needs Generate traces, execution plans, identify performance issues, deadlocks/contention and resolve them Developed strategies and implemented solutions for managing back-ups, restoration and replication Worked extensively on Data Warehouse setup on SQL Server 2012. Installed and configured SQL Server 2012, involved in data warehouse design using Kimball's methodology. Developed SSIS packages to load data from different source systems in to data warehouse. Implemented Change data capture (CDC) to enable auditing of table changes and for incremental load to data warehouse (Slowly changing dimensions) using SSIS. Worked with business users, application developers for consolidation effort of several instances to VM Ware, resolved issues during consolidation. Worked in migration of Non - Clustered instances from physical environment to VM Ware environment. Worked extensively on two node cluster setup on Windows Server 2008R2 and SQL Server 2008 R2 as Active/Active Failover Cluster. Analyzed database growths for Capacity Planning, Normalized the data for efficient performance and also Partitioned data into multiple Files and File groups. Upgraded and migrated several instances from SQL Server 2005 to SQL Server 2008 r2 and SharePoint instance from SQL Server 2008 to SQL Server 2012. Implemented SQL Server 2012 new features like AlwaysOn Availability Groups for high availability of multiple databases in place of database mirroring. Created complex DTS Packages for Data Migration and Transformation. Experience in data migration from Oracle/Access/Excel Sheets to SQL Server 2005/2000/7.0 Monitored strategies, processes, and procedures to ensure data integrity; optimized/reduced data redundancy; maintained required level of security for all production and tested databases Extensive experience in SQL Query Performance tuning by Using Dynamic Management Views (DMVs) and System Catalog Views, Profiler and Server-side Traces, Windows Performance Monitor, built in performance reports in SSMS, Query Plans, and Database Tuning Advisor to optimize the queries and enhance the performance of database servers for SQL Query Performance tuning Managed the granting of access to testing, development application and system databases Created and managed schema objects such as Tables, Views, Stored Procedures, Triggers to handle complex business rules, history data and audit analysis Environment: SQL Server 2000/2005/2008/2008 R2 DBA ComPsych - Chicago, IL June 2007 to December 2009 Responsibilities: Maintained databases, performed software installations and upgrades, monitored database performances, performed capacity planning and SQL Server clustering, and managed database quality assurance including database consistency check Performed performance tuning using Dynamic Management Views (DMVs) and System Catalog Views, Profiler and Server-side Traces, Windows Performance Monitor, DBCC commands and in-built SQL tools like SQL Profiler, DTA ( Database Engine Tuning Advisor) Migrated DTS packages in SQL Server 2000 to SSIS of SQL Server 2005 Implemented various automated scripts to monitor disk space, fragmentation, failed jobs step, backup and mirroring activities, and configured various job alerts for immediate notifications Monitored database performance and rebuilt indexes on tables using various SQL Server commands to reduce fragmentation Implemented and supported over 40 SQL replications and Clusters (active-active and active-passive) for all critical databases in the company. Reviewed, approved, and implemented production modifications to database objects and data. Created and managed multiple databases and assisted in capacity planning Actively involved in setting up Active-Active/Active-Passive clustering in production and Testing Environments and also troubleshooted issues with the same. Applied hot fixes and Service Packs in clustering environments. Knowledge of Linux OS and UNIX shell scripting. Assisting application teams with all DB2 issues and questions during ON and OFF peak hours. Previous experience of AWSRDS deployment, management and configuration. Assisted with automation of finance department's manual processes by writing VBA code and using macros and formulas to speed processes and maximize accuracy. Developed plans for Sharepoint 2010 rollout by department. Developed and supported DTS packages and trans-act sql store-procedures for ETL integration between application databases. Handled any critical database conditions, database locking, low disk space, and performance issues. Enforced enterprise policies and standards to secure access and data in SQL Sever databases in accordance with company IT policies, procedures, and database standards. Performing backup and recovery tasks and restoring databases (when database is moved from one environment to other or database is crashed and needs manual recovery) Environment: TSQL, MSSQL SERVER 2005/2008R2/2012/2014, SSRS, SSMS, VISUAL STUDIO 2010/2012, WINDOWS Enterprise Server 2003/2008/2012,IIS. Education Bachelor's Skills Database (10+ years), Databases (10+ years), MS SQL Server (10+ years), SQL (10+ years), SQL Server (10+ years) Additional Information TECHNICAL SKILLS Databases MS-SQL Server 2005/2008R/2012/2014, MS Access Languages T-SQL,C, C+, VB Script, Java Script, HTML, XML SQL Server Tools Management Studio, Enterprise Manager, Index Tuning Wizard, Database Tuning Wizard, Profiler, Query Analyser, Export &Import. Operating systems Windows 2012/2008/2003 Software Packages MS Office 97/2000/XP,2003,2007, MS Outlook 2003,2007,Visio	Database_Administrator
Database Administrator Database Administrator Support staff Seattle, WA Work Experience Database Administrator Butter London - Seattle, WA September 2011 to Present Responsibilities Use ERP Net suite Pro, QuickBooks, MS Outlook, MS Excel, MS Word, VPN, Windows Vista Pro O/S, Windows 7 Pro O/S, FedEx Ship management console software, UPS Ship Management console software, and other various software, software tools and applications. E-commerce shipping and invoicing. Schedule and transfer all shipping transactions with multiple carriers through vendor e-routing systems. Keep all data and documentation in procedures and follow standard shipping compliance regulations. File and retrieve organizational documents, records and reports. Support staff Medtronic/Physio-control - Redmond, WA 2007 to 2009 Redmond WA Helpdesk Support 2007 to 2009 Handle technical troubleshooting within an enterprise environment using system software and database programs in Microsoft Windows XP Pro 2003 O/S,Windows 7 Pro O/S using Microsoft Office Suite 2003, Active Directory 2003, Word, Excel, Office Outlook, email, and MFG Pro and many other software tools and applications Administrate and keep all data in compliance with current documentation. File and retrieve organizational documents, records and reports. Multi-task Support staff in assigned project-based work. Education BS in Computer Science Itt-Technical Institute - Indianapolis, IN 2012 to 2014 Associate in applied science in computer networking ITT Technical Institute - Seattle, WA March 2012 Additional Information IT Tech offering a strong academic background in IT combined with excellent internship experience as a helpdesk analyst. Recognized for technical troubleshooting used rapidly and cost effectively, resolving challenging technical issues. Quickly learn and master new technology; equally successful in both team and self-directed settings; and proficient in a range of computer systems, languages, tools and testing methodologies.	Database_Administrator
Lead Oracle Applications Database Administrator Lead Oracle Applications Database Administrator Lead Oracle Applications Database Administrator - HRMS and Financial Oracle E-Business Powell, OH Lead Oracle Database Administrator with extensive experience in installation, administration, maintenance and performance tuning of Oracle databases on LINUX, UNIX and Windows platforms. Experience in database design, technical software product support and programming, systems analysis and systems design. Results oriented individual with strong problem solving skills that strives for the highest quality of work while still meeting tight deadlines Also, responsible for managing and planning work for other DBA team members. Work Experience Lead Oracle Applications Database Administrator HRMS and Financial Oracle E-Business 2005 to Present Responsible for administration, maintenance and performance tuning of our production and test HRMS and Financial Oracle E-Business Suite applications and databases. Lead database administrator responsible for implementing our first production two node LINUX Oracle RAC 12c database configured to use a two node LINUX Oracle RAC 12c dataguard environment consisting of two physical standby databases. Installed WebLogic server and created a domain for the Markview Application to be used in our ebs R12.2 ERP application. Responsible for administration, maintenance and performance tuning of our production and test Corporate Systems databases. Responsible for database design and architecture of new Corporate Systems applications using Oracle databases. I help develop our database design strategies and the database standards.. Responsible for researching, testing, evaluating and recommending the use of new Oracle features for all of our Corporate Systems and Warehouse management database applications. Responsible for managing and planning work for DBA team members as well two DBA contractors and serve as a subject matter expert for the DBA's and providing status report updates to management teams. Lead performance tuning database administrator providing database and application performance tuning recommendations. Extensive use of Enterprise Manager, ADDM and AWR reports to help diagnose performance problems. Lead database administrator participating in a proof-of-concept of the Oracle Database Appliance (ODA) to determine and recommend the use of engineered systems for new Oracle database applications we deploy. Created physical standby databases on a remote DR database server located in the Czech Republic for our U.S. production Financial databases located in Westerville, OH. Due to high network latency times between the primary and standby sites, I had to take advantage of some advance features in Data Guard such as parallel remote archiving to reduce the amount of time to transfer archive redo logs. Wrote RMAN backup scripts to create physical standby databases from a RMAN disk backup of the primary databases using the RMAN duplicate command. Senior Oracle Applications Database Administrator McGRAW-HILL EDUCATION - Columbus, OH 2000 to 2005 Responsible for administration, maintenance and performance tuning and capacity planning of the Oracle databases for the Oracle Applications 11i ERP suite. Lead application/systems DBA of the APS Oracle Application that encompasses both ASCP and ODP using Express Server. Oracle Enterprise Manager (OEM) system administrator responsible for all maintenance and scheduling of events and jobs to pro-actively monitor the Oracle databases and generate appropriate alerts if problems or potential problems are detected. This minimize unplanned downtime of the production systems and provided the highest possible availability of these systems. Wrote automated procedures utilizing UNIX shell scripting and PL/SQL. Responsible for making database backups, database cloning and performance tuning of the applications and databases as well as provide end user support. Involved in Disaster Recovery planning and implementation using Oracle Dataguard and RMAN. Senior Oracle Database Administrator METATEC CORPORATION - Dublin, OH 1998 to 2000 Responsible for administration, maintenance and performance tuning of both Oracle and SQL/SERVER databases. Six production and eight test/development Oracle databases on five HP9000 UNIX servers. Implemented PeopleSoft Financials/Manufacturing modules, tuned SQL in the application as well as tuned the Oracle database for optimal performance. Wrote several automated UNIX shell scripts for monitoring database activity and growth in order to help identify potential problems and eliminate them more quickly. Completely automated the nightly backup procedures utilizing UNIX shell scripting and PL/SQL. Managed three SQL/SERVER databases used by the Information Technology department for tracking help desk calls. Supervisor of Windows NT Level II/III Support STERLING COMMERCE - Dublin, OH 1997 to 1998 Responsible for the day to day management of the Level II/III support department. Primary support functions are to troubleshoot customers Windows NT environments as well as SQL Server/Oracle configurations in resolving issues with our software. Acting DBA in charge of routine maintenance of the SQL/SERVER and Oracle databases. Made recommendations to our customer base for implementing a database backup strategy that would fit their business needs. Senior Software Support Specialist 1993 to 1997 Responsible for providing technical support in assisting the UNIX EDI customer base. Lead customer support representative for our UNIX product and assisted in the development of UNIX shell scripts. Systems engineer 1989 to 1994 Experience including: analysis, design and software development of on-line, batch and real time applications. Systems Analyst BURGESS & NIPLE, LIMITED - Columbus, OH 1989 to 1993 Responsible for designing and implementing new software systems. Helped define procedures to be used for software development. Lead system analyst in the analysis and design of the new job tracking system used internally within the company for tracking job progress for our clients. COMPUTER TASK GROUP, Columbus Ohio Education B.A. in Computer Science University of Cincinnati - Cincinnati, OH 1980 to 1984 Skills DATABASE, ORACLE, ORACLE 8, ORACLE DISCOVERER, PL/I, DBA, Sql Server, Oracle Dba	Database_Administrator Systems_Administrator
Data Entry Specialist Data Entry Specialist Carrollton, VA Work Experience Data Entry Specialist Liberty Source PBC January 2017 to Present Update contractor database with financial information for companies worldwide Input Earnings Releases, Earnings Calls, Shareholder Meetings and Conferences for companies in terminal for financial clients use Received Monthly Quality Award Lab Administrator Cortez Management October 2015 to January 2017 Assisted students in math software program to strengthen math skills via assigned modules Updated database weekly with student progress and any changes in student records Daily reporting to assist teacher to focus on student weakness Monthly reporting to corporate office showed test results and completion of modules Customer Service Representative (CSR) Faneuil, Inc. August 2014 to June 2015 Answered telephone calls from customers enrolled in Affordable Care Act insurance program Assisted customer with initial application, determined insurance eligibility and selected plan Database Administrator Tessada & Associates, Inc. April 2008 to July 2012 Received award for exceptional contribution for software implementation Contact customers to ensure equipment received on federal installation was designated to the appropriate end user, cost, location and usage, then input into SAP database Ensure equipment information in SAP database was accurate per government guidelines E-mail end users on a weekly basis regarding equipment sent off site to determine estimated return date to facility Prepared and submitted monthly and yearly statistical data to government contract monitor Support Services Representative Green Spring/Magellan Health Services - Hampton, VA February 1998 to April 2002 Support Service Representative (Green Spring/Magellan Health Services) Inputted patient records in database for implementation of TRICARE contract Created data processing procedures and MS Access database Education Bachelor in Business Administration St. Leo University Skills Microsoft Office (9 years), Customer Service, Data Entry, Word, Excel, Data-Entry, Typing, Data Entry Operator Awards Exceptional Contribution for Software Implementation Ensured that approximately 30,000 records were verified and transferred from legacy system to SAP for NASA Langley Research Center. Participation and Transcription of Meetings for the Boeing 757 Participated and transcribed minutes of meetings that involved technical engineering of the Boeing 757 Certifications/Licenses Driver's License	Database_Administrator
Office, Event & Technology Manager Office, Event & Technology Manager NON-PROFIT OFFICE MANAGER \| PROGRAM DIRECTOR\| STAFF LIAISON & EVENT MANAGER Houston, TX Results-driven and detail-oriented individual leveraging 15+ years experience in non-profit office management and digital strategy, seeking career growth in non-profit and/or public service. Highly qualified in leading and facilitating business and organizational partnerships for a wide range of organizations. Specialize in training development, event management, and project planning, with proven track record for developing and implementing optimal communication practices and relationship management. Proven skillets for leading cross-functional teams capable of developing a budget and forecasting for revenue profitability. Demonstrates consistent focus on producing practical solutions for advanced project inquiries. Employs strategic and collaborative workforce optimization, program development and team mobilization with excellent interpersonal communications and organizational skills, instrumental in streamlining processes and implementing innovative solutions. Bilingual: Spanish/English. Authorized to work in the US for any employer Work Experience Office, Event & Technology Manager US RICE PRODUCERS ASSOCIATION - Katy, TX November 2009 to Present Board and Committee Staff Liaison: Work directly with President of Texas Rice Council, Chairman of the USRPA Board, USRPA President & CEO, and COO to develop and achieve organization goals. Serve as staff liaison during board meetings, ensuring that all board members, including chairman and secretary/treasurer have all materials necessary for conducting an efficient meeting. Also responsible for taking, transcribing and drafting meeting minutes. Office Management & Administration: Maintain a productive office environment, including contracting with outside vendors to maintain office equipment and services, order office supplies, work with accounting to review A/P and A/R, research and prepare findings to make decisions based on cost-benefit analysis with CEO. Serve as point of contact for members, affiliated industry and general public. Produce and update policy and procedures manuals, record minutes and maintain databases and office documentation. Perform other duties and responsibilities as requested by the Board of Directors, Officers and CEO. Marketing & Technology: With limited guidance from leadership, create marketing strategies and produce organization's communication and marketing materials for both domestic and international events and designated campaigns. Create logos, social media ads, brochures, sponsor and attendee packets and brochures. Design programs and event signage including booth materials and promotional giveaways. Update and create content for organization's websites and social media accounts, both in English and Spanish. Create presentations and present to groups of varying sizes from a small board (4-10 members) to a group of 100+ at a trade show. Event Management: Create registration database using online platform. Review hotel specs and work with directors to secure and contract event space. Budget and procure services from vendors and hotel event staff including food & beverage, entertainment, audio visual services and more. Secure sponsorship for events by maintaining contacts with industry leaders. Manage itineraries, reservations and travel including assisting with Visas and passports. Serve as on-site staff support for both domestic and international events. Generated revenue of $350,000+ by initiating procedures and policies for online registration and payments, successfully bringing an annual, previously outsourced convention, completely in-house. INDEPENDENT CONSULTING & FREELANCE SERVICES October 2007 to November 2009 Provided professional services for past employers and industry contacts including database management, data analysis, report writing, proofreading, and editing of professional education manuals, web design and -maintenance, and PC troubleshooting Senior Department Coordinator and Database Development Administrator NATIONAL ASSOCIATION OF REALTORS - Chicago, IL May 2006 to October 2007 Served as liaison between ITS Programmers and Commercial Division Directors Led development and integration of new membership database Slashed standard monthly reporting process time by over 90% Worked with Division Directors and Administrative Staff to develop and create an Access DB for developing three-year division budget Coordinator for Membership Department and Database Development / Administrative, Special Projects THE AMERICAN ORTHOPAEDIC ASSOCIATION - Rosemont, IL September 2000 to May 2006 Rosemont, IL September 2000 - May 2006 Coordinator for Membership Department and Database Development / Administrative, Special Projects Staff Liaison for Membership Committee Managed all aspects of membership, database management, customer service, and office policies and procedures Worked directly with Executive Directors and provided administrative assistance to department directors Created new procedures and cut lockbox processing time by over 50% Reduced outsourced IT database support by over 40 hours in one year Boosted members' participation in online membership processes by over 30% Provided support to Academic and Leadership Development Committees Education Bachelor of Science in Technical Management DeVry University - Houston, TX May 2009 Associates in Arts in Business Administration Harper College - Palatine, IL May 2006 Skills Trade Show	Database_Administrator
Executive Assistant Executive Assistant Bloomington, MN Specialist with expertise in carrier freight bill auditing, freight desk management and customer relations. Able to proactively handle customer request including directions for special assignments. Positively resolve customer problems and complaints to ensure customer satisfaction. Proactively recognize potential issues and correct underlying problems. Work Experience Executive Assistant Bloomington Public Schools - Bloomington, MN July 2016 to Present Management multi budgets Order Technology supplies for Bloomington School District, including all the computers Maintain office calendars Receive and Manage invoices Sublet Coordinator Martin Calibration - Burnsville, MN June 2015 to April 2019 Assist customers on getting items calibrated. Call and receive pricing and RMA's from suppliers to receive calibration of items. Contact customers for approvals. Review calibration certificates to see if items has passed or failed and process covers and prepare to send to customer. Bloomington School District Census Clerk - Bloomington, MN October 2016 to June 2017 Manage the entire district student address. Manage 10+ schools enrollments. Create and maintain Adhoc reporting. Create help documents and help train data leads. Assist with student registration. Technology Paraprofessional Bloomington School District 271 - Bloomington, MN March 2015 to October 2016 Maintain and manage Olson Elementary's technology, including the teachers and support staff laptops and presentation computers. Maintain and fix students chromebooks. Troubleshoot technology problems that arise with Smartboards, LCD projectors and Redcats. Assist with students at recess and lunch. Database Administrator/Problem Specialist Cerasis, Inc - Eagan, MN 1999 to 2013 Identified potential process efficiency improvements and proactively implement changes. ? Manage, maintain and run queries, reports, forms in Microsoft Access. ? Established new EDI communications and maintained ongoing EDI communications activities. ? Customer Service, Answered Customer and Carrier calls ? Call Center, Answered Incoming calls and enter in shipping orders ? Create, Design and maintain Access Databases. ? Planned and executed research project plans. ? Receive Audit and pay carrier invoices Technology EDI Alternative Billing Solutions - Bloomington, MN 1997 to 1999 Setup new EDI communications and maintained existing EDI communications. ? Proactively searched for potential EDI process efficiency improvements and implemented changes. ? Installed and maintained company technical resources for new and exiting employees. ? Generated monthly reports for company customers. Education Diploma Jefferson High School - Bloomington, MN Leadership Training for Managers Dale Carnegie Certifications/Licenses Microsoft Access Present Hazmat Training Certificate Present Adoboe Robohelp Training Present Additional Information Bloomington Athletic Association (2008-Present) Divisional Director and Member of Board of Director Serve as a divisional director for baseball, soccer and football of the nations largest volunteer sports organization. In this role, I serve as a public representative of the organization in order to sign up kids, organize teams, identify volunteer coaches and troubleshoot issues for parents, players and coaches. From an administrative perspective, I am responsible for inventorying existing equipment, ordering new equipment and organizing coachs bags for the soccer program. I serve as a liaison between parents and the organization to gather both positive and negative feedback. I work with the organization to organize tournaments and present players with medals and trophies. My ultimate goal is to ensure the children involved in the organization have a great experience playing sports to help maintain a healthy lifestyle.	Database_Administrator
Server Analyst II Server Analyst II Server Analyst II - Midland Memorial Hospital Midland, TX Proactive IT specialist with 11+ years of experience developing and implementing solutions and strategies for organizational challenges and constantly changing technical environments within various operational, healthcare, and academic technology programs. Experienced building, developing and managing motivated IT teams, scaling IT processes and capabilities, and improving infrastructure and end-user technology. Authorized to work in the US for any employer Work Experience Server Analyst II Midland Memorial Hospital - Midland, TX April 2018 to Present Oversee the design, implementation, oversight, and ongoing management of the server environment for a hospital, including installing, configuring, supporting, and maintaining server software, databases and infrastructure components to maintain optimal performance. Manage and ensure efficient deployment of all hardware, software, and systems. Key Accomplishments: ? Lead technology planning, cost-benefit analyses and ROI assessments to prioritize IT implementation projects. ? Implement IT policies and procedures, and created operational objectives and KPIs to support the hospital's strategic goals, streamline workflow, and reduce costs. ? Led successful initiative to transform the hospital's document creation pursuant to its policies, procedures and technical information for supported hardware, software, and services. ? Write and improve technical documentation, and ? Evaluate current technology and software to provide recommendations to senior leadership for system improvements within budget allocations. ? Coordinated transition from existing EHR system to new Cerner EHR system, leading to increased productivity, efficiency, and improved quality of hospital service. ? Deploy production and test servers, develop server and storage templates, create scripts for automating deployment of standardized server and storage infrastructure resources. ? Lead the transition of on-premises servers and services to cloud-based solutions primarily focusing on Azure for better reliability and end-user access. Database Administrator / Programmer / Webmaster Midland Independent School District - Midland, TX January 2014 to April 2018 Oversaw IT strategy, operations and support for school district, including network infrastructure, project and change management, and regulatory compliance. Created and implemented IT roadmap to support 60,000+ devices across 38 campuses, including classroom technology, for 4,000+ employees and 30,000+ students with a focus on scalability. Key Accomplishments: ? Managed, trained, and developed team of network and server administrators, and oversaw all custom applications, including an internal procurement site, an inventory management system, and the district's website. ? Worked closely with Executive Director of Technology and Director of Technology Infrastructure in decisionmaking processes for new services, applications, and initiatives. ? Administered, managed, and maintained inventory of databases, applications, and servers. ? Planned, coordinated, managed and deployed IT projects, including gathering requirements, determining needed resources and overseeing project completion within deadlines and budget. ? Researched and implemented new inventory management system, reducing yearly spend by $75K in software, licensing, and materials costs. ? Improved efficiency of reporting services workflow for querying information from the iTCCS database. ? Created and implemented IT policies and procedures for new technology and systems, and streamlined process for ordering and requesting technology equipment. ? Revamped website, including redesign of content management system and transition of Skyward SIS/ERP system. ? Minimized infrastructure downtime through major upgrade of Windows Server 2003 to 2012. Computer Technician Midland Independent School District - Midland, TX October 2012 to January 2014 Responsible for day-to-day support desk operations including request prioritization, tracking, and timely resolution, and provide technical support to 2,200+ students and staff as well as 500 desktops and 300 laptops. ? Provided hardware, software, and network support, and identified and ensured resolution of IT troubleshooting. ? Managed procurement, creation and implementation of IT policies and procedures, computer configurations, performing hardware upgrades, and assisting in server migrations. ? Replaced 3,000+ aged desktop computers within 30-day deadline, and devised and executed plan to fully replace equipment across several elementary classrooms with minimal downtime to users. ? Wrote technical documentation instructing end-users and management how to use architectural software, install applications, and various other tools. ? Developed workflow plan to eliminate manual recording of 1,000+ equipment serial numbers through Evernote. Counter Intelligence Agent Geek Squad - Midland, TX March 2007 to October 2012 Provided direct customer support to address IT equipment issues, and repaired personal devices including desktops and laptops. ? Replaced hardware, removed critical viruses, installed operating systems, and performed data backups. ? Managed Geek Squad check-in and check-out customer experiences and educated sales team on services, technology, and product strategies to improve overall customer experience. ? Trained new employees and supervisors and explained company processes and procedures. Education Bachelor's Skills MICROSOFT SQL SERVER, MYSQL, Oracle DB, Python, MariaDB, AWS, Azure, SSRS, Windows Server, Linux Server, RHEL, CentOS, Debian, Cobbler, Puppet, Spacewalk, Salt, SCCM, LDAP, CPanel, SolusVM, HyperV, VMware, Nutanix, Active Directory, Docker, Django, Ruby, C++, Joomla, PostgresSQL, Citrix, VDI, Lenovo LTM Links http://linkedin.com/in/joshua-w-tipton	Database_Administrator
Information Security Analyst Information Security Analyst Information Security Analyst - Mythics LLC Frederick, MD Authorized to work in the US for any employer Work Experience Information Security Analyst Mythics LLC September 2015 to Present Develop, review and update Information Security System Documents, System Security Plans (SSP), and Security Control baselines and enhancements in accordance with NIST, FISMA and industry best security practices. Categorize system and identified security objectives by applying appropriate information security control for Federal Information System based on NIST SP 800-60, SP 800-53, FIPS 199, FIPS 200. Prepare and review Authorization to Operate (ATO) packages (i.e. SSP, RA, CMP, ISCP, DRP, IRP and PIA) for systems and facilities using NIST publications. Assist with POAM creation and closure, to remediate vulnerabilities of various entities for low, moderate and high impact systems. Monitor controls post authorization to ensure continuous compliance with security requirements. Develop security assessment reports and recommendations for mitigating vulnerabilities and exploits in the system. Perform periodic and on-demand system audits and vulnerability assessments, including user accounts, applications access, file systems and Web integrity scan to determine compliance. Perform Security Assessments to determine if controls are implemented correctly, operating as expected and meeting desired objectives. Create ATO package documents; SSP, RA, SAR, POAM reports, etc., based on the security assessments performed on systems. Perform the role of Security Control Assessor by reviewing the artifacts and implementations statements provided by the ISSO on a system to determine if the security controls are yielding the desired result. Oracle Database Administrator Cosmoportals Inc, MD July 2013 to September 2015 Installed and administered Oracle version 10g, 11g on UNIX (Solaris), Linux (RHEL) and Microsoft Windows server platforms. Schema -object management and User Security implementation using roles and profiles. Applied patches to Oracle Databases using Opatch utility and upgraded databases manually or using the DBUA utility. Upgraded Oracle 10g to 11gR2 Automated database administration routines, e.g. backup and recovery, data pump export/import activities, schema refresh from different sources, creation and disk usage monitoring Monitored, administered and troubleshooting database issues using OEM, Cloud Control, SQL Developer, and SQL plus. Performed backup and recovery using RMAN and using Data Pump as supplemental backup method for Logical backups of all major schemas and database objects Performed disaster recovery and provided results and recommendations to senior management for consideration and implementation Implemented database performance tuning activities using tools like ADDM, AWR, ASH reports and SQL tuning advisor Help Desk Home Depot, GA September 2009 to June 2013 Provide helpdesk support and resolve problems to the end user's satisfaction Monitor and respond quickly and effectively to requests received through the IT helpdesk Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority Modify configurations, utilities, software default settings, etc. for the local workstations Utilize and maintain the helpdesk tracking software Maintain inventory of all equipment, software and software licenses Report issues to the Service Desk for escalation Manage PC setup and deployment for new employees using standard hardware, images and software Perform timely workstation hardware and software upgrades as required IT Field Support Technician CSIR - GH March 2001 to September 2009 My responsibilities included designing and configuring LAN and Uplinks for new offices, acquiring and installing the right Operating Systems (OS) and Application system software for various departments, offering effective network administration, which also included managing user accounts and mailing lists, repairs and installation of PCs and peripherals. Installation of switches, routers, Ethernet and coax installations. Played a major role in the transformation of analogue character generation systems to digital using simple PCs. Education B. A. in Economics University of Science and Technology August 2000 Skills Security, SQL Certifications/Licenses Security+ May 2018 to May 2021 Oracle Certified Associate March 2015 to Present Oracle RAC 12 November 2018 to Present A valid IT Specialist certification	Security_Analyst Database_Administrator
Executive Director, Infrastructure Services Executive Director, Infrastructure Services Executive Director, Infrastructure Services - TTEC Round Rock, TX Leader with 15 years of technical IT related experience and six years in management. Excellent history of building and developing teams to maximize efficiency, continually improving and streamlining processes, expanding company growth, and increasing business revenue. Key strengths include systems engineering, budget development, and full lifecycle management of cloud-based services. Work Experience Executive Director, Infrastructure Services TTEC - Austin, TX 2013 to Present * Provided leadership and management of global cloud engineering and operations for a team of 90 engineers at a service provider of Cisco's Hosted Collaboration Solution (HCS) * Oversaw the customer-facing technology segment that represents approximately $300M of annual revenue including support of over 50 premise-based call center environments, internal IT, product ownership of a SaaS product, and full lifecycle management (day one and day two) of a cloud-based offering * Developed a leadership hierarchy by establishing team lead roles and building structure for scalable staffing * Expanded sales globally and increased annual revenue from $100M to $300M over five years * Increased revenue by identifying new opportunities and services including defining custom IaaS and SaaS products and their cost models to feed back into sales teams * Decreased costs through automation and integration, such as automating the platform delivery process which reduced delivery time by 50% from four weeks down to two weeks * Ensured successful delivery and operations of cloud and premise Cisco Unified Contact Center Enterprise (UCCE) environments * Managed the full life cycle of products including internal systems, network, datacenter, and security operations and engineering * Product Owner of IaaS service providing backups, antivirus, and patching for premise-based UCCE environments Principal Systems Administrator, Systems Operations eLoyalty - Austin, TX 2011 to 2013 * Provided technical leadership and architectural direction to enable business functions and sales of technology services as Team Lead and SME for a Contact Center As-A-Service (CCaaS) and Unified Communication As-A-Service (UCaaS) provider * Architected and deployed managed services for client environments in the UCCE space, including six Fortune 10 companies and many Fortune 100 companies * Developed highly available infrastructure to replace an outdated and failing legacy server environment * Architected, implemented, and supported an internal cloud on VMWare, UCS, and EMC * Oversaw operations and support for systems, networking, infrastructure, and power equipment for five datacenters across the country Database and Systems Administrator, IT Services Lamar State College 2007 to 2011 * Managed six instances of Oracle Applications and Databases as part of the SDLC process * Served as the college's webmaster * Created ad-hoc reporting and database driven web applications to augment operations throughout the college and facilitate technology to serve as a force multiplier * Drove the conversion of the legacy flat-file information system over to an Oracle relational database ERP system to enable the college to integrate with the Texas State University System (formerly known as Banner) * Architected and implemented a highly available Hyper-V cluster on Dell and EqualLogic, resulting in a more resilient and functional system Adjunct Professor Lamar State College 2006 to 2011 * Instructed a series of four classes in line with the Microsoft Certified Systems Administrator (MCSA) 2003/2008 certification examinations * Managed curriculum, labs, and student instruction for up to ten students per course Systems Administrator, College of Business Lamar State College 2005 to 2007 * Provided server management on Windows 200x * Designed, managed, and monitored DNS, DHCP, and Active Directory * Designed and maintained Backups, Antivirus, and Patching Jr. Technical Analyst Lamar University - Beaumont, TX 2004 to 2005 * Provided desktop support of 250 workstations, imaging of classrooms, and account maintenance for a public university * Fully automated onboarding and off-boarding of student accounts using VBScript, reducing staff hours by hundreds of hours per semester and removing human-error Electrician/Sergeant United States Marine Corps 1998 to 2002 * Planned the execution of electrical facilities maintenance and supervised new electrical installations * Performed electrical maintenance and specialized project installations * Managed a squad of 10+ Marines for two years as a non-commissioned officer Education Master of Business Administration in Computer Information Systems Texas State University - San Marcos, TX 2022 Bachelor of Business Administration in Management Information Systems in Management Information Systems Lamar University - Beaumont, TX 2005 Associate of Applied Science in Electronics in Electronics Barstow Community College - Barstow, CA 2002 Skills Networking, Virtualization, Security, Architecture, Strategic Planning, budget, training, Word, Powerpoint Certifications/Licenses VMWare Certified Professional Microsoft Certified Systems Administrator (MCSA) ITIL Foundations Additional Information TECHNICAL SKILLS Cloud Architecture Networking Monitoring Storage Security Compliance Systems Virtualization Datacenter	Systems_Administrator Database_Administrator
Database Administrator 3 Database Administrator 3 West Point, VA Authorized to work in the US for any employer Work Experience Database Administrator 3 Huntington Ingalls 2019 to Present Create databases to assist with planning and scheduling of multi year projects Write code to automate reporting processes Write code to create ease of us for internal customers to update and edit stored data Learn and understand the customer/end users' needs and design databases to meet those need, identifying the countering potential risks involved Work within a team to create large scale data warehousing and reporting Create and conduct scripts for User Acceptance Testing (UAT) Accounts Payable Supervisor Southern States Cooperative - Richmond, VA 2018 to 2019 Recovered $1.5 million in unpaid invoices and billings from company's largest supplier Led project management team to select a new imaging system to interact with current ERP Used cost to process analytics to assist buyer and sales teams in negotiating supplier terms and discounts Responsible for $2.5 million credit balance with a top supplier Analyzed sales history against ease of business to determine future of vendor relationships Successfully located over $100,000 in unused or unreceived credits from multiple vendors Worked alongside sales team and buyers to negotiate write off's of invoices from previous fiscal year from vendors Supervise a team of 6 associates Hire and train new associates Match purchase orders to invoices for payment to vendors and billing of customers Review statements and multiple reports for account history and discrepancies Create reports to analyze balances due Created database to centralize vendor information and history Combined reports from multiple sources to review payment and billing history Negotiate payment terms and discrepancies to provide wins for the company Instilled new policies within the team to improve processes, workloads and customer service Maintain high levels of customer service with both internal and external customers at all levels Accounts Payable Supervisor Ferguson Enterprises, Inc - Newport News, VA 2012 to 2018 Supervised a team of 6-12 associates Hired and trained new associates Conducted annual evaluations Created SOP documentation and job aids Created Access databases, Excel spreadsheets, BATCH files scripts and Cognos queries to automate department reporting Assisted in in project management teams for design, implementation and testing of multiple imaging software upgrades and the transition to new ERP software for Ferguson's finance departments Assisted in creation and implementation of process changes which increased department productivity by over 25% Ensured department stayed within 48 hour turnaround on all documents processed; approximately 80,000 documents per week Responsible for the department which imaged and processed all invoices, statements and credits to the correct department Developed automated processes to eliminate department paper usage by over 60% and cut turn around speed in half Established and maintained internal/external relationships to ensure excellent customer service was provided Document Processing Lead Associate Ferguson Enterprises, Inc 2008 to 2012 Prepared priority documents for entry in a timely manner Provided excellent teamwork and collaboration with all levels of associates Examined and found solutions for problem invoices through contact with vendors Trained new associates Document Processing Associate Ferguson Enterprises, Inc 2006 to 2008 Utilized OCR for AnyDoc imaging software to scan, quality assure and enter invoices Awards: Education Masters of Arts in American History in American History American Public University Bachelor's of Arts in Business Adminstration in Business Mount Vernon Nazarene University	Database_Administrator
Planning and purchasing program manager Planning and purchasing program manager Normandy Park, WA Authorized to work in the US for any employer Work Experience Planning and purchasing program manager Toshiba America Business Solutions - Lake Forest, CA 2006 to Present Planning and Purchasing Program Manager 2006 to Present * Develop monthly purchase, sales and inventory plan for all copier machines, accessories, and document solutions while optimizing profitability and cash flow goals. * Develop channel specific forecasts based on sales history, market trends, account sell-through, and additional data. This includes analysis of economical and sales data and forecasting trends including revenue, gross margin, and profit metrics. * Gained business intelligence and communicated factors which could impact demand, including seasonality, consumer spending trends, competitive promotions, sales objective and marketing lifecycle plans. * Developed and presented a monthly forecast summary for senior management outlining variances for all key measures, supply issues, market share and risks and opportunities. * Created budget and mid-term business plans utilizing historical trends, seasonality, market forecasts and company goals. * Collaborate with management and regional sales director to create and develop sales programs, promotions and process required to successfully promote company products to ensure business objectives are met. * Direct and manage procurement and inventory management to ensure finished goods are purchased and received to meet company financial goals. * Research, collect, enter and analyze quantitative data on a monthly/weekly basis while ensuring data integrity for financial reporting to management and parent company. * Identify problem areas, process gap and make recommendations for improvement or correction as required. * Determine and manage standard and special pricing. Project Coordinator/ Database Administrator 2005 to 2006 * Create Tracking Database to manage all National Accounts awarded. * Prepare recommendations based upon assessment data and established detailed implementation schedules to meet customer requirements. Giao (kris) B. Walter 714-604-5365 krisn24@hotmail.com Professional Experience Continued: * Provide Toshiba operations department with extensive detail of machine requirements for configurations to process order in a timely and concise manner to minimize order entry error and maximize output. * Manage new account implementation, including: confirm order status, track installation progress, evaluate manpower requirement for installation, oversee that target installation is implemented within time-frame, collect data, analyze and provide detail report to end-user. Direct Sales Consultant/ Database Administrator QTI Professional Staffing, Inc 2003 to 2005 * Work collaboratively with direct sales management, product management and marketing to understand and execute marketing plans. Contribute to the creation of sales plans with support from sales and product management, to meet annual sales goals and critical success factors. * Effectively perform all aspects of the sales process, which includes: lead generation and qualification; program positioning; customer education; sales presentations/proposal; lead and proposal follow up; addressing objections; presenting and negotiating contracts, and closing the sale. * Through understanding of Credit Union strategic plans, proactively uncover new sales opportunities by engaging account teams (field and home office). * Develop a thorough knowledge of solutions/programs and contracts to effectively educate others. Stay current on solutions and industry related news. Provide development ideas to product management. Search out, assess, and share competitive information with sales product and competitive intelligence management teams. * Create Database system to house credit union information to track sales and assessment. Create monthly reports for management team. Update and improve database when necessary. Service Operations Coordinator Canon USA - Costa Mesa, CA 2000 to 2002 * Track all cost of Canon Service business related to warranty program and refurbish operations. Analyze data and provide detailed reports to management. * Track monthly budget versus actual performance and report budget expenses as required. Assist in development of annual budget. * Receive and audit vendor and service related invoices for accuracy. Provide the proper coding of invoices with appropriate accounting codes and provide summary reports. * Coordinate service activities of third party maintainers with regards to service program operations and processes, identify performance anomalies and monitor compliance to established guidelines. * Develop financial tracking and audit tools for all service operations, recommend improvements to procedures and provide summary reports as needed. Giao (kris) B. Walter 714-604-5365 krisn24@hotmail.com Professional Experience Continued: Assist with other special projects related to service operations as assigned by management. * Coordinate all general department projects, functions and activities, including internal/external meetings and lunches. * Other responsibilities: Preparing and developing presentations. Maintaining and setting-up all Corporate Extended Service Plan sales. Other tasks as required. Education Bachelor of science in finance California State University - Long Beach, CA Skills COMPETITIVE ANALYSIS, BUSINESS PLAN, FINANCIAL ANALYSIS, BUDGET, PROCUREMENT, INVENTORY, ORACLE, COGNOS, TABLEAU, INTERWOVEN, PRICING, PROCESS IMPROVEMENT, EXCEL, OUTLOOK, POWERPOINT, WORD Additional Information Key Competencies Sales & Business Analytics Financial Analysis Purchase, Sales & Inventory (PSI) Planning Procurement & Inventory Management Monthly Forecast Development Fiscal Half Budget Development Mid-Term Business Plan Development Standard / Special Pricing Management Project Management Report Generation Competitive Analysis Process Improvement Professional skills Advanced skills: Office Suite (Excel, Access, Word, Outlook, PowerPoint), Oracle, Cognos, Interwoven, Tableau	Project_manager Database_Administrator
Entry Level Database Administrator Entry Level Database Administrator Alexandria, VA Knowledgeable in various office automation systems Strong planner and problem solver who readily adapts to change Works independently and exceeds expectations Able to juggle multiple priorities Authorized to work in the US for any employer Work Experience Entry Level Database Administrator Super video and sound production - Alexandria, VA January 2014 to December 2016 Super video and sound production Configured, installed, and administrated the oracle database systems and tools Video editing for wedding and birthday. Photoshop Education Associate of Arts in General Studies Montgomery community College - Rockville, MD 2016 Skills Broad Systems International, Alexandria, VA, Database Administration 2015 Technical Skills: Excellent knowledge of Database: SQL Server Create Databases and Database Objects Knowledge of the relational database. Design and implement SQL Jobs. Backup/Recovery. T-SQL Scripting Entity Diagram Design Sound knowledge of database installation and configuratio (Less than 1 year) Certifications/Licenses Administering Microsoft SQL server 2012/2014 Databases Master Video System Inc. Certificate in video and Photo editing, 2003 May 2015 to Present	Database_Administrator
Sr ServiceNow Lead Sr ServiceNow Lead Sr ServiceNow Lead - IBM ? Over 10 years of experience as an IT Professional, including 7 years of experience as a ServiceNow Suite developer and Administrator with extensive experience on Technical implementation of various ServiceNow Modules. ? ServiceNow Analyst with experience on implementing end-to-end Service Catalog, Service Portal, GRC, Incident Management, Configuration & Asset Management, Change Management, Knowledge Management and Release Management. ? Experience on Finance Service Management (FSM). ? Involved in managing system configurations, gathering and documenting user and process requirements, developing workflow customizations, and performing quality assurance testing, user acceptance testing and third- party integration for Service Now platform. ? Worked on Project Portfolio Management PPM module to view all the related projects and application at the same time and track their progress. ? Experienced in integrating Jira with ServiceNow and used Jira to create, track tickets for any issues and bugs. ? Experience in the Release Management Process to support SYS/UAT/PROD environment ? Prepare code migration schedule and Run book (steps for migration) for the Enterprise release management. ? Evaluating a release process for informatics objects, Data base scripts, UNIX scripts using Change Man DS and TBD (Team based development). ? Expertise on creation of workflows for Service Catalog items in Service-Now. ? Experience with Service Portal creation and maintenance and well versed in AngularJS scripting as well as CSS ? Technical implementation of Change Management, incident Management, Demand Management and Asset Management. ? Experienced with PPM implementation including Demand Management and Change Management. ? Extensively involved in development of moderately complex ServiceNow Custom applications and reports. ? Excellent hands on Configuration and customization of Help Desk, Change/Incident/Problem Management Modules including: Business Rules, Client Scripts, Dictionary Overrides, UI Policies and UI Actions based on user requirements. ? Experience developing ServiceNow applications from business requirements and technical design documents. Ensure 24x7 monitoring of enterprise server platforms, application interfaces, network infrastructure, and facility environmental. ? More than 15 enterprise ServiceNow implementation. Experience in creating scripts like Client Scripts, Catalog Client Scripts, UI scripts and UI Policies. Experience in Implementing Single Sign On (SSO) using SAML 2.0 with Windows Active Directory and LDAP. ? Determining Business services and discovering the infrastructure on which the BS Service runs. ? Integrated SN with CA Identity manager ? Experience in Inbound Email Integration and created Outbound Email Notifications using Email Templates. Experience in Client Script/Calling server side code using Glide Ajax in Client Script. Customized Scripting on Service Catalog/Email Template/Workflow script. ? Implement ITSM functionalities including Employee On boarding, Self-Service Online, Service Catalog, Incidents, Problems, Facilities, SDLC and Knowledge Management functions for Discovery Communications' operations worldwide. ? Wrote business rules to avoid empty configuration items to be stored in CMDB after discovery tool runs a scheduled job. ? CMDB & Discovery administration, HP orchestration. ? Worked on DISCOVERY and set up MID Servers and check for the connectivity. ? Developed Probes and Sensors in Discovery ? Involved in developing DISCOVERY to load configuration information to CMDB. ? Experience on DISCOVERY and setting up MID servers and populating CMDB. ? Responsible for configuring and setting up Service-now (ITSM) Information Technology Service Management application, including the maintenance and support in the implementation of all modules. ? Excellent Interpersonal skills, Communication skills, Documentation Skills, problem solving ability, Analytical and Programming skills in High speed, Quality conscious and Multi-tasked environment. ? Goal oriented professional with excellent customer service skills and technical background and the ability to quickly grasp new skill sets. ? Sell the market leading software as a service platform which provides service management for every department within the enterprise including IT, human resources, facilities, field service and more. Work Experience Sr ServiceNow Lead IBM - Armonk, NY August 2016 to Present ARMONK, NEW YORK IBM Corporation is an American multinational technology company headquartered in Armonk, New York, United States, with operations in over 170 countries Sr ServiceNow Lead, Aug 2016 - present ? Worked closely with Analyst in understanding the requirements and improving them. ? Involved in implementation of Service Portal and configure widgets and dashboards by instance. ? Lead the team and performed bi-directional integration between ServiceNow and Jira using Rest Web Services. ? Reviewed documentation of Analyst which includes Business Requirements Document ? Created new service catalog requests and items with variables. ? Designed CI orchestration activity layouts to automate CI processes across the ITSM spectrum from monitoring tools such as Solar winds to be able to create alerts and incidents into JIRA. ? Worked as Service Portal Developer and was responsible for the successful design and delivery of modern responsive service management portals on the ServiceNow platform. ? Extensively worked in creating customized service portal, UI Pages, Application Work Flows as per the client need. ? Configured multiple forms for Asset module using CMDB. ? Developed UI Appearance for Service Catalog Requests. ? Created, monitored, modified and published service catalog workflows with approvals. ? Responsible for designing, configuring and customizing new applications and modules. ? Assisted the team in troubleshooting patch / release management issues. Designed Actual cost tracking module in Demand management process. ? Involved in customizing the end user self-service portal pages, Service catalog forms & Incident forms based on the requirement. ? Responsible for customization of Service Catalog (Demand Management), Time Card, Project & portfolio Management & Financial Management Application. ? Worked on portal development that included writing down angular JS widgets more on the client side, server side so making sure these widgets work both on desktop and as well as mobile level. ? Customized UI Appearance for Problem and Change Management Application. ? Act as tool expert and provide training and support to the development teams with Version control tools and Release processes. ? Designed, developed, and maintained the report portal which provides user access to scheduled reports and report parameters. ? Streamlined ServiceNow demand management process and managed release lifecycle. ? Deferred demand through the portfolio and developed logic for calculating cost. ? Involved in implementation of Service Portal and Configure Widgets and Dashboards by instance. ? Developed custom internal applications for project estimation, management and peer review. ? Working on Service Portal to build the widgets with a mixture of server-side scripting and Angular JS. ? Worked on the Asset Manager Application designer as project was a new implementation, customization included creation of page, screen, tab, Fields, Buttons. ? Worked as Service Portal Developer and was responsible for the successful design and delivery of modern responsive service management portals on the ServiceNow platform. ? Worked on the Asset Manager Application designer as project was a new implementation, customization included creation of page, screen, tab, Fields, Buttons. ? Designed the Full Assessment and Resource Estimations FA so that they could only be edited if status is in progress. ? Working with vendors on the asset tag process, ensuring all vendor assets are recorded appropriately. ? Communicate and work with Divisional Release Management and Application Release Leads to integrate 3rd party solutions for Fidelity Bank systems. Release Management process flows identified for efficiencies and SOX compliance. ? Created a Release Management complexity model to determine the level of effort in hours for each complexity category to deliver Release Management solutions throughout Capital One Bank divisions. ? Extensively worked in creating customized service portal, UI Pages, Application Work Flows as per the client need. ? Supported Divisional Release Manager to integrate Chevy Chase Bank and monitor progress of support staff to accomplish the integration. ? Developed the process and UI's for IT portfolio using ServiceNow Project & Portfolio Management application(PPM). ? Created various ServiceNow applications, modules and tables as per the requirements. ? Created customized and user friendly widgets so users can access specific platform features using Service Portal. ? Cloned out of the box widgets and embedded them on Service Portal in order to achieve certain functionalities. ? Experience installing, configuration and administration of CMDB. ? Responsible for Communicating with end users, identifying their difficulties and changing the applications as per their requirements. ? Created customized and User-Friendly widgets so users can access specific platform features using Service Portal. ? Created various ServiceNow applications, modules and tables as per the client requirements. ? Experience in manipulating, loading and maintaining data between ServiceNow and other systems. ? Assisting client implementing the MSP (Managed Service Provider) instance for Service-Now and domain separation for Service-Now Instances. ? Designed and Implementation of service requests through service catalog in service now ? Created catalog items, workflows, inbound emails actions for service requests. ? Expertise in End to End implementation of CMDB module using Discovery tool in ServiceNow. ? Expert in ITSM, ITOM, CMDB and discovery, configuration management, cloud infrastructure and automation. ? Involved in the ServiceNow Discovery and CMDB maintenance. ? Finding applications and devices with in the network using Discovery, and updating the CMDB with the information it finds. ? Wrote Classifiers and Identifiers to direct the discovery tool to gather the information of the configuration items with no error. ? Implemented CMDB Bi-directional Web Service integration. It involves consuming Restful web service, publishing SOAP web Service, using Business Rules, Script Includes, UI Actions and other ServiceNow scripting modules to support data synchronization and business logic. ? Working in conjunction with CMDB Data owners to ensure that the CMDB Data content truly reflects the IT and Change estate including all interdependencies between the individual components. ? Compare/Analyze Source CIs records vs CMDB CI Records and provide discrepancies. ? Managed staff for data integrity utilizing HP Service Manager Tools for RFC(s) Release and Change Management. This included Release Management Metrics to ensure 98% of data integrity per month. ? Meet with application systems owners for new Release Management engagements and communicate with application teams to provide a complete service throughout the controlled release environments of Dev, QA and Production. ? Support the roll out of all process initiatives from the customer for Release Management functions. ? Suggested process and procedural improvements based on Release Management expertise and analysis. ? Integrated SN with CA Service Operations Insight (SOI) POV for bi-directional flow of incident management data. ? Build reports, gauges and home pages. Create and use update sets to move customizations between systems ? Writing Business Rules, Client scripts, UI Policies and UI Actions to customize the instance as per Business needs. ? Enhancement and improvisation of tool in terms of features and capabilities to be made available to customers. ? Developed the functionality of versioning of the Knowledge Management for the knowledge and knowledge admin role based user. Used Access Control Rules for securing and providing the right access to right person/role. ? Integrated service now with Data Dog and Zabbix for event monitoring and then creating incident in SN. ? Recommends appropriate design alternatives to be implemented based on customer constraints. ? Worked on Release management, Incident Management, Change Management. Created several workflows and workflow scripts using Workflow Editor. ? Develops conversion plans and procedures. Performed Data migration of CI Attributes for CMDB using import sets ? Managing CMDB and Asset Management. Integrated ServiceNow with LDAP and enabled Single Sign on ? Customization of applications according to business needs. Created process documentation for the solutions implemented. ? Involved in development of Content Management system. Created groups for set of users, and used them for approval, assignment, receiving notifications. ? Implemented Service watch , created custom pattern and formed CI relationship. ? Configuring ServiceNow ServiceWatch to determine and map all the relationships from the Visio diagram related to the classes. ? Involved in determining the relationships using ServiceNow ServiceWatch to find the relationships and mapping between app instances, applications, business services an infrastructure services. ? Worked on CMDB from the scratch and configured multiple forms for Asset module using Configuration Management Database. ? Worked with the Engineering Team to mature the CMDB data and relationships for operational processes. ? Used ServiceWatch for discovering and mapping the relationships between IT components that comprise specific business services, even in dynamic virtualized environments. ? Implemented Service watch , created custom pattern and formed CI relationship. ? Integrated different back end systems using Web Services like SOAP and REST ? Worked with JavaScript, XML to create front-end and back-end components such as forms, buttons, views, pages, business rules and workflows. ? Developed Content Management System (CMS) solutions on ServiceNow. ? Developed Unit test cases for testing of the developed applications. Reviewed Testing team test cases, scripts, test plans. Sr ServiceNow Developer/ Administrator The Biogen, Inc - Cambridge, MA January 2016 to August 2016 previously known as Biogen Idec) is an American multinational biotechnology company based in Cambridge, Massachusetts, specializing in the discovery, development, and delivery of therapies for the treatment of neurodegenerative, hematologic, and autoimmune diseases to patients worldwide. Sr ServiceNow Developer/ Administrator, Jan 2016 - Aug 2016 ? Worked closely with Business Resource, Stake holders, Analysts, different teams in understanding the requirements ? Documented Business Requirements Document, Functional design documents, Process flow diagrams using MS Visio. ? Involved in reviewing the requirements and designing of the workflows in ServiceNow ? Maintained ServiceNow related documentation in SharePoint Portal ? Implemented, documented and maintained the Service-Now platform to meet specific business needs to support ITIL and business processes. ? Managed end user portal and created dynamic, static block for the content management system. ? Worked on the internal portal for accessing all the business services by using ServiceNow Content Management Application. ? Provided process governance and oversight of ServiceNow Demand Management. ? Customized UI Appearance for Problem and Change Management Application which is simple, intuitive and easy to use. ? Design and Configuration of workflows to meet specific business needs to support ITIL and business processes ? Involved in creating and migration of update sets between different ServiceNow Instances. ? Optimized and Monitored system performance and provided system statistics and reports to the Business. ? Customization of Incident Management Application. ? Developed Service catalog by creating new catalog items, designing workflows and execution plans. ? Creation of assignment rules and Custom Related Lists. ? Worked on all the ITSM modules, Orchestration, Procurement, CAB meetings, Implementations, ? Worked with Orchestration which enables an IT organization to automate complex tasks on remote computers reliably and quickly, with best practices every time. ? Performing integrations and process automations using ServiceNow Orchestration or other mechanisms. ? Implemented catalog variable set to store and forward Service Request data to Orchestration workflows. ? Developed orchestration workflows to perform repetitive tasks and reduce human effort. ? Implemented Email Notifications and Inbound Actions. ? Responsible for ensuring the system of record is kept up to date (HP Service Manager, HP Asset Manager, ServiceNow). ? Configuration Administrator within HP Service Manager, responsible for overall cleanliness of asset Cis in the CMDB. This includes RFID tagging of all assets when arriving into facility. ? Implementing, configuring, tailoring HP Service Manager to meet the needs of the various IT Service Management (ITSM) processes as described in the Information Technology Infrastructure Library (ITIL). ? Extensive knowledge and experience in Development, implementation and administration of ServiceNow, HP Service Manager /Service Center, and Asset Manager. ? Implementation experience of ServiceNow & HP Service Manager tools ? Migration of the HP Service Center6.x to HP Service Manager7.x ? Assessment of the client infrastructure for the implemented HP tools and process. Provided the assessment report with suggestions leading to a productive client implementation. ? Created both inbound Scripted Web services and inbound Email Actions to incidents from Emails. ? Development of Service catalog which includes creating new catalog items, designing workflows and execution plans. ? Involved in working with process owners to develop workflow, implement the workflows in Service Applications and Re-designed workflows using workflow editor, reconciled complicated workflows to simpler form. ? Exporting and Importing tables, import sets, workflows, update sets data from one instance to the other. ? Create, monitor, modify, and publish Service catalog workflows with approvals and maintain Single Sign-On integration. ? Developed and configured Business Rules, Script Includes, UI Policies, Catalog Client Scripts and Client Scripts. ? Worked on DISCOVERY and set up MID Servers and check for the connectivity. ? Developed Probes and Sensors in Discovery ? Involved in reconciling process of CMDB Data in ServiceNow with Back end systems Sr ServiceNow Architect VMWARE - Palo Alto, CA October 2015 to January 2016 PALO ALTO, CA VMware, a global leader in cloud infrastructure and digital workspace technology, accelerates digital transformation by enabling unprecedented freedom and flexibility in how our customers build and evolve IT environments Sr ServiceNow Architect , Oct 2015 - Jan 2016 ? Design, configure and implement ServiceNow components to meet specific business needs to support ITIL and business processes ? Utilized Java Scripting to deliver solutions that automate and audit business processes using UI Policy, Client Script, UI Action and Business Rules. ? Configured Service Level Agreements to define SLA from both internal and external providers ? Responsible for maintaining and growing data held within ServiceNow such as our users, locations, configuration items, service catalog items. ? Involved in working on UI configuration for each application in ServiceNow ? Development of requirement for integration with different systems using SSO, LDAP, SOAP, REST, Email, Import Sets. ? Converted the Legacy Proprietary Service Catalog into a more user friendly ServiceNow Content Management Module ? Involved in design, configuration, testing of workflows to meet business requirements. ? Configuration of Email Notification to alert users on ServiceNow activities, escalations, SLA issues. ? Conducted meetings with customers, business users, analysts to design and build applications. ? Involved in development activity of Catalog Items, Ordered Guides, Custom Related Lists, Custom Tables, Custom Roles and Dictionary fields ? Involved in creating and testing Update Set migration between DEV/QA/Prod environments. ? Created Business Rules, Script Includes, UI Policies, Catalog Client Scripts ,Client Scripts, Scheduled Jobs, Wizard panels and Wizard Clients scripts, Content item, customizing UI header, Footer ? Developed and maintained APIs and data integration processes between ServiceNow and other services using SOAP, Rest Protocols. ? Developed Access Control list using Scripting ? Documented entire ServiceNow development work and uploaded in SharePoint Portal ServiceNow Developer NASA - Palo Alto, CA March 2015 to October 2015 PALO ALTO, CA NASA stands for National Aeronautics and Space Administration. NASA is a United States government agency that is responsible for science and technology related to air and space. ServiceNow Developer, Mar 2015 - Oct 2015 ? Involved in gathering requirements from Client. ? Technical implementation of various ServiceNow modules such as Change Management, Incident Management, Problem Management, Service Catalog, Configuration Management. ? Implemented best practice of ServiceNow Scripting, which enhanced the System performance. ? Implemented Risk Management for the Risk evaluation of the change Request associated with the Configuration Item. ? Communicated with end users, identifying their difficulties and changing the applications as per their requirements. ? Involved in resolving Production Support tickets. ? Participating in meeting with SME's and Project Managers to analyze the requirements and developing the workflow design of request items using Agile Methodologies. ? Involved in creation of different forms and implemented business logic using Client Scripts, UI policies, UI Pages, Macros. ? Designed Workflows, along with standard Workflow templates which can be reused. ? Planning and coordinating the execution of Implementation with different teams like Business, Stakeholders, Development, Testing, Production Support and have performed validations for all development activities in ServiceNow. ? Configured UI Page and UI Macro using the Jelly and JavaScript. ? Involved in developing DISCOVERY to load configuration information to CMDB. ? Developed Integration with System Center Configuration Manager (SCCM). ? Involved in LDAP integration with ServiceNow for obtaining users and groups. ? Configured end to end process for Knowledge management, and worked on the knowledge Centered Support (KCS) plugin. ? Worked on creating users, roles, groups and Configured LDAP Server and LDAP Listener for updating the user and group table record. ? Worked closely with testing team in developing test cases ? Clarified testing team related tickets and closed them. ServiceNow Developer JP MORGAN CHASE - New York, NY April 2011 to March 2015 NEW YORK, NY JPMorgan Chase & Co. is a U.S. multinational banking and financial services holding company headquartered in New York City. ServiceNow Developer, Apr 2011 - Mar 2015 ? Responsible for working with business systems analysts to understand the business requirements using Business Requirement Document (BRD), in conjunction with ITIL and prepare Technical design document (TDD). ? Prototype as per the requirements to propose technical solutions and demonstrate to customers or users. ? Development responsibilities include design, development, customization, configuration, deployment, testing and implementation. ? Creating Update sets, client scripts, UI policies, UI actions, forms layouts, Business Rules, Workflows, Import Sets, Transformation mappings, applications and modules. ? Portal Creation using Content Management System. ? CMDB & Discovery administration, HP orchestration. ? Writing batch scheduling jobs in Service-Now to update/calculate past and present data as needed. ? Creating database tables, views, reports, data conversions and data cleansing. ? Create database mapping documents to map service-now tables with the external data warehousing applications ? Integration between Service-Now and external applications using SOAP Messages, Web Services (Scripted and Direct Web services). ? Daily Service-Now data administration via incident tickets. ? Responsible for debug, troubleshoot & resolve the issues. Prepare a root cause analysis (RCA) report. ? Create Unit Test Plan, review test case document from QA (quality assurance) and create user guide. ? Release Coordination, Maintenance and Support of the system. ? Use Bugzilla or HP Quality Center tool for requirements gathering and defect tracking for release items which are under the development scope. Database Developer HP PPM - Denver, CO April 2010 to April 2011 MASSMUTUAL, DENVER, CO Founded in 1851, Massachusetts Mutual Life Insurance Company is an American mutual life insurance company serving 5 million clients. HP PPM - Database Developer, Apr 2010 - Apr 2011 ? This project involves development/enhancements in HP PPM Product suite. HP PPM implementation includes Demand Management, Change Management. The primary objective of the Project is to govern day-to-day project activities with the help of Request creation and Coding for functions which allows the flow according to the changes which is primarily done by functions in workflow objects by developing logic as per requirement or enhancements. Keys Contributions: ? Analysis and Development of Request Types, Enhancements of Workflows. ? Analysis and development of Portlet Definitions, Drilldowns Portlets, Reports Developments. LUFTHANSA AIRLINES Deutsche Lufthansa AG, commonly known as Lufthansa, is the largest German airline and, when combined with its subsidiaries, also the largest airline in Europe, in terms of fleet size Database Developer HP PPM October 2006 to April 2010 Responsible to co-ordinate with Project Managers, System Analysts and Architects in design discussions. ? Responsible for Creating design documents based on the design discussions. ? Responsible for producing and consuming the REST as well as SOAP based web services. ? Implemented web page layout using struts tiles libraries. ? Responsible for deploying and testing the application in WebLogic and Oracle application servers. ? Involved in writing oracle Joins, PLSQL stored procedures and functions. ? Involved in fixing the defects and deploying and testing them in dev region. ? Used Web services - WSDL and SOAP for testing. Education Bachelor of Administration in Administration University of Education May 2007 Skills .net, Microsoft visual studio, Visual studio, Design patterns, Html, Javascript, Json, Mapreduce, Perl, Php, Xml, Microsoft sql server, Sql server, Mysql, Oracle, Sql, Ajax, Asp, Css, Asp.net	Database_Administrator
A NYC leader A NYC leader A NYC leader - Century 21 Department Store Teaneck, NJ Assertive IT professional with over 20 years of broad-based management in system design and development, implementation and support. Adept at strategic use of technology to improve delivery times and service levels while reducing costs. Demonstrated success in strategic planning, building high-performance teams, project management, best practices and continuous improvement. Work Experience A NYC leader Century 21 Department Store May 2013 to Present in Retail Fashion industry. Lead Data management Designed, implemented replications to facilitate Oracle, SQL data for data warehouse IBM Netezza/Stripper (PureData) for business reporting. Implemented SQL server failover cluster for High Availability solution and also introduced Always On Availability Groups for a reporting server. Redefined, implemented and supporting Informatica for legacy ERP systems data and integrated to Netezza (PureData). Identified data sources in Oracle & over 300 SQL Server databases for data management and supporting with the team. Participate in Mi9 Retail implementation, POS, CRM, Loyalty, ECom, Coupon management projects etc. Lead Database projects and provide solutions and assistance to business e.g Kronos, Mi9 Retail, Cloud computing etc. Senior Data consultant Optimum IT Solutions Inc May 2011 to May 2013 Design, develop and implement disaster recovery strategies for data management Assisted business full lifecycle of the data and their RPO and RTOs. Oversee and develop strategy for ETL processes, including architectural decisions, data modeling, data presentation Manager Data Management Eisai Pharmaceutical Inc - Woodcliff Lake, NJ December 2002 to April 2011 Manage and lead data and DBAs in day-to-day activities for more than 160 Oracle and 400 SQL Server 24 x 7 databases, which includes validated (FDA: Part 11 CFR) and non-validated systems. Led outsource project and managed off shore data sources with clear task communications. Worked closely with business and product teams to understand current and future data needs. Implemented database automation tool (BMC BladeLogic) for database provisioning, upgrades and patching. Lead numerous Oracle and SQL database projects like, PeopleSoft, SAP, Gov.Pricing, Siebel, ArisG etc Designed, tested and Implemented high availability data availability solutions such as Data Guard with Oracle, SAP ECC 5.0(ERP Central Component) and SRM 5.0 (Supplier Relationship Management) systems. Developed, implemented and maintained database standards, database administration policies, procedures. Designed and implemented RPOs & RTOs for business-critical applications. Designed a high level structural "End-To-End" diagram to define data move implementation for any application. Assisted business in developing and implementation of over 120 drug distribution processes. Coordinated and implemented change control process for applications and databases changes. Assisted business continuation projects and led databases accessibility for business applications. Designed, developed and implemented Contract and Transaction Compliance Management Solutions Systems. Developed a plan to improve processes, consolidate/upgrade servers and established consistent hardware/software standards to eliminate unstable, highly mixed RDBMS environments in virtual environments. Maintained data integrity users' profiles, resources and password security, configured users that include privileges and roles and identity attributes. Lead data consolidated project using multiple technics such as multi-threaded listeners and save CPU licenses. Participated in creating and implementing company-wide security policies, and procedures for IT department. Data Administrator Prudential Financials - New York, NY May 2001 to December 2002 NYC May 2001 to Dec 2002 A money management company for institutional and private clients. Data Administrator Participated in proactive issue identification and resolution maintaining Oracle and SQL databases. Participated in design and implementation of replication among corporate locations by using SharePlex. Participate in migration from data from Oracle 7.3/Mainframe to Oracle 8i, 9i with HP-UX 11. Internet Marketing Data Technology Consultant Wheelhouse Corporation - New York, NY June 2000 to April 2001 CRM Strategy Project Manager for JP Morgan Chase - Led a Client Knowledge Engine development project and delivered a CRM strategy and roadmap, involving design, develop and implementation of MicroStrategy. CRM Strategy Analyst for Textron Financials - Lead a project to design, develop and implement a floor plan. Analyzed marketing data warehouse, business workflows, and designed ROI for new marketing strategies. Participated in many integration and implementations of various CRM applications. Data Admin Metiom Inc - New York, NY February 1998 to May 2000 Facilitated over 600 sales force to access data. (SQL & ORACLE) via web by leading RSA VPN and implemented ACE server for synchronization. Participated in migration codes for E-commerce application from SQL database to Oracle. Led an E-Procurement implementation project for in-house and managed B2B procurement. Acecom Inc - East Rutherford, NJ December 1996 to January 1998 Participated in ACCPAC suite implementation. Database Administrator / Network Administrator Optima Systems Inc December 1994 to December 1996 Assisted business development team to design and develop data architecture of SMART-CAR software. Performed of technical support and training for in house and on-site clients. Education Master of Science New York Institute of Technology - Old Westbury, NY 1994 Skills Database administration, Database, Oracle, Pl/sql, Replication, Sql, Data mining, Etl, Informatica, Sap, Cognos, Ms project, Microstrategy, Tableau, Sox, Mcse, Visio, Rman, Erwin, Data replication Additional Information AREAS OF STRENGTH System, Infrastructure Design Project Management Strategic Planning RDBMS Administration and management Compliance (FDA 21 CRF part II, SOX, HIPPA) Communications Skills Best practices implementation Change Management Contract Negotiation Workflow optimization Process Improvement Data Mining AREAS OF EXPERTISE Databases/Appliance Operating Systems Oracle 12c, 11g, 10g, 9i, SQL Svr 2008, 2012, 2014, 2016 PureData (Netezza) \|\| Unix (Sun, AIX, HP), Linux, Microsoft Windows Software Tools & Languages SQL, PL/SQL, Oracle RAC, Data Guard, Grid Control, RMAN, SQL Srv High Availability cluster Always-On Availability, Toad, MicroStrategy, SAN Architecture, Crystal Rpts, BI Tools i.e. Cognos Rpts, Tableau. ETL Tools i.e. SSIS, BR*Tools, Erwin, Visio, MS Project etc. Certifications and Trainings Oracle Certified Professional (OCP) Microsoft Certified System Engineer (MCSE) IBM Pure Data (Stripper/Netezza) IBM InfoSphere (Data Replication) Informatica (Data Replication) SAP Web AS (SAPTEC) & SAP Database Administration Training MicroStrategy Training Technical Project Management Training Various computerized validation system trainings, including SOP and SWP related to Pharmaceutical industry.	Database_Administrator Network_Administrator
Chief Information Security Officer (CISO) Chief Information Security Officer (CISO) CISSP/AWS Solutions Architect/Oracle Data Sunnyvale, CA Authorized to work in the US for any employer Work Experience Chief Information Security Officer (CISO) CKB Secure Data Solutions October 2016 to Present Security Analysis/Framework VULNERABILITY ANALYSIS dATA SECURITY MONITORING THREAT ASSESSMENTS RISK ASSESSMENT Provide end -end security solutions to ensure client data privacy and security. including risk assessments, high availability solutions Senior Applications Database Administrator Redwood City, CA October 2005 to 2012 Manage database administration assignments for internal users. Enhance database performance, perform restores, implement recovery procedures, handle performance tuning and conduct regular system backups. Ensure technical and functional designs meet business requirements. Security requirements System Administrator/Engineer SAP Labs - Palo Alto, CA March 2001 to August 2005 Ensure uptime for company web servers hosting major conference websites and monitor 24x7 Internet Environment to ensure profitability. Manage, organize, plan and direct enterprise network infrastructure activities for internal corporate network, remote employees, and external data center(s). Configuring and maintaining of firewalls, server and communications hardware, load balancing equipment, RAID disc arrays, DNS servers Education Masters in Management Information Systems in Management Information Systems University of Illinois - Springfield, IL December 2001 Master of Arts in Public Administration University of Central Florida - Orlando, FL Skills Siem, Information Security, Network Security, Cissp, Amazon Web Services (4 years), Oracle (9 years), Access Control, It Security, Qualys, PCI Certifications/Licenses CISSP	Security_Analyst Database_Administrator Systems_Administrator
System Administrator I System Administrator I System Administrator I - Florida Health Care Plan, Inc New Paltz, NY Work Experience System Administrator I Florida Health Care Plan, Inc October 2014 to Present Building, configuring, patching, and troubleshooting physical and virtual servers for 2,000+ remote and onsite users, 500 virtual servers, 30 Sites Racking, cabling, and inventory of datacenter equipment Perform application monitoring, troubleshooting, and end user support Performs backups, restores, and offsite tape management Monitor and remediate server alerts, and troubleshoot issues Work with vendors in order to troubleshoot or upgrade hardware/software Perform daily server and system maintenance Participate in on-call rotation Remediate vulnerabilities Desktop Support Technician Kavaliro - Orlando, FL April 2014 to October 2014 Provide operational and technical support to computer users. Install and configure personal computers, printers and peripheral equipment, provide support to clients through service desk calls and tickets. Imaging, OS and software installation and support. Support Microsoft SQL Server and application installations Support DHCP Scope, Printer and DNS Experienced in preparation, documentation and supporting for audits Checkpoint, Symantec and other security installed applications Technical Support Analyst Halifax Health - Daytona Beach, FL February 2009 to September 2013 Performed troubleshooting and resolved 10,000+ customer issues Assisted in operation and maintaining components of the enterprise Provided technical assistance to users via the Help Desk Logged reported problems and their resolutions using HEAT. Escalate and track to completion issues to the proper personnel Maintain user account information including rights, security and system groups. Active Directory infrastructure Instrumental in the installation of 300 computers and 200 peripherals for the newly constructed France Tower Responsible for training and mentoring of new Help Desk employees Owner/Operator E.S.S. Parent Teacher Store - Ormond Beach, FL May 2005 to September 2008 Established Retail Store selling Education products to Parents, Teachers and the Educational market Developed business systems for Product Ordering, Merchandising, Marketing Installed and Maintained POS Database, A/P, A/R Obtained all required State Licensing and Taxation requirements Autocad Designer Coastal Waterway Services Inc - Port Orange, FL March 2007 to September 2007 Designed Docks, Boathouses, Marinas, Seawalls, and Revetments for commercial and residential applications Maintained state and local building and environmental codes for all designs Aided in the application and licensing process Database Administrator/IT Support Industrial Design Corporation December 2003 to May 2005 Maintained CAD mainframe system database, plotters, network Supported system software, trouble shooting, problem solving, upgrades, testing and reliability Trained system Designers and Engineering end users Served as technical consultant for daily operations Education Bachelors of Science in Information Systems Technology Daytona State College - Daytona Beach, FL December 2015 Associate of Science in Network Administration in Certificate Computer Engineering Technology Daytona State College - Daytona Beach, FL December 2009 Associate of Applied Science in Architectural Technology in Architectural Technology Dutchess Community College - Poughkeepsie, NY December 1985 Skills Active directory, Cisco, Citrix, Dfs, Dhcp Additional Information SKILLS VMWare Instrastructure Administration Systems Installation & Configuration, OS Upgrades Data Center Hardware Rack/Stack and Configuration Checkpoint Endpoint Configuration & Administration TCP/IP, DHCP, DNS, DFS Active Directory Citrix Netscaler Configuration & Administration OpenText Rightfax Configuration & Administration Enterprise Printing Solutions Configuration & Administration Dentrix Configuration & Administration Cisco USC Configuration & Administration Server Patching and Vulnerability Remediation PRTG Alert Remediation Tivoli Storage Manager Configuration & Administration Application Upgrades Rubrik Configuration & Administration Work in a fast paced, multi-faceted, high stress environment	Systems_Administrator Database_Administrator
Senior Oracle Consulting Partner Senior Oracle Consulting Partner Senior Oracle Consulting Partner - First Tech Systems Consulting LLC Newport, MN Over 30+ years of extensive design, implementation, administration and optimization of Oracle Applications and Oracle Databases with full project documentation. Extensive skills and experience of Oracle Data Guard, RMAN, RAC, ASM (9i, 10g, 11g & 12c). Expert in Planning and scheduling and managing Backups and Recovery procedures using RMAN, Hot Backups Cold Backups, TSM hot backups with LUN volume splits and Logical Backups using both Control file and Recovery Catalog, and Oracle Data Guard. Successfully upgraded multiple Oracle databases between versions 4.7, 5.1, 6.0.36 7.x 8.x, 9i to 10g, 10g to 11g and completed upgrades between Oracle 11g to 12c. Worked in 24/7 mission critical Global database environment supporting of all database environments including the production database services to ensure the highest standards of availability, resilience, integrity, security and performance Successfully implemented, upgraded, configured and supported Oracle Data Guard 10g & 11g on multiple Multi-National/International sites (Over 125 mission-critical databases). Performed Bi-Annual Disaster Recovery (DR) Testing in Oracle Data Guard 10g & 11g Physical Standby Databases. Performed multiple Oracle databases cross-platforms upgrades and migrations (5.1.x/6.0.36/7.x/8.x/9i/10g/11g and 12C migration) These database migrations have been ported between SPARC SunOS/ Solaris 9/10, IBM AIX,HP-UX , Windows Server 2000/2003/2008 and multiple different versions of Linux platforms Supported many different clients of First Tech Systems consulting LLC and other companies. Some of which included Minnesota Mining , Cargill, Texas Eastern, and MasterCard International all of which have a global presence in the business market. Over 15+ years of experience with performance analysis and tuning (using tkprof, AWR and ADDM), database partitioning and reorganization, patching and upgrading. Implemented and configured repository of Oracle E-Business Suite 11i (11.5.x) for client of Eagle Creek Software. Proficient in Oracle Applications adpatch, adctrl, adadmin, adutilities, patch analysis, patching time reduction, patch troubleshooting, performance issues with patch installs etc Over 28+ years of experience implementing and supporting Oracle Databases on Ultrix, DG UX, NCR UNIX, SCO Xenix, RedHat Linux, SUSE Linux, IBM AIX, Solaris & HP-UX. Developed and maintained highly optimized Oracle PL/SQL procedures, queries, jobs and functions for many client's systems using tools such as Toad for Oracle, SQL Developer etc. Proficient in writing SQL, PL/SQL stored procedures, packages, triggers and other objects. Performed data extraction, transforming and loading (ETL) using SQLLoader, PL/SQL and other tools. Possess strong IT Project management and teamwork skills and experience in central/reserve banking, Medical companies and IT services environments. Extensive experience in data modelling for Enterprise data warehouses and internally developed applications. Proficient in Siebel application set of modules for planning, management, installation and configuration. Excellent analytical, problem solving, written and oral communication skills Authorized to work in the US for any employer Work Experience Senior Oracle Consulting Partner First Tech Systems Consulting LLC - Alpharetta, GA September 2014 to Present Role: Senior Oracle Database Consultant/Linux Administrator. Environment: Oracle Database 11.2.0.4 with 26TB of Raid 10 disk on Red Hat Linux, Windows 7 desktop, Microsoft Office, Toad DBA for Oracle, Microsoft Office 365 Responsibilities: Production MDI application support of Query users in business units. SQL performance Tune Production MDI application problematic SQL statements to meet business unit SLA execution time agreements. Write and publish full scale SDLC development standards for Production MDI Oracle application database. Supported all Oracle non-production and Oracle production databases and database applications in a 247 environment Responded to database related issue and problems quickly and provided documented both short and long term resolutions Provided technical analysis and resolution of problems and incident reporting Assisted in the establishment of procedures and processes for backup and recovery, database maintenance, patch management, applications support and job scheduling. Acted as a Oracle Data Center Migration database project leader for critical, time driven, visible project Understood corporate goals and how Oracle DBA responsibilities support corporate goals. Applied patch to Oracle databases 11g. Client: Associated Bank HQ - Green Bay, WI Role: Senior Oracle Database Consultant/ Administrator. Environment: Oracle Database 11.2.0.4 with 32TB of SSD disk, Windows 2003/2008, Red Hat Linux, Windows Xp desktop, Microsoft Office, Toad Xpert for Oracle, Microsoft Office Responsibilities: Install, configure and patch Oracle 12c on Red Hat Linux VM Server. Provide full support for on-shore and off-shore development teams. Update and Manage Oracle 12c Grid on windows server. Data Warehouse Support of Query users in business units. SQL performance Tune Data Warehouse problem SQL statements to meet business unit SLA execution time agreements. Write and publish full scale SDLC development standards for Data Warehouse code release process. Design a repeatable process auto deployment of SQL development code to all development, test and production database schemas. Build, Test and execute the Data Warehouse project to migrate Data Warehouse from 10.2.0.4 to 11.2.04 on all Data Warehouse environments. Supported all non-production and production databases and database applications in a 247 environment Responded to database related issue and problems quickly and provided documented both short and long term resolutions Provided technical analysis and resolution of problems and incident reporting Assisted in the establishment of procedures and processes for backup and recovery, database maintenance, patch management, applications support and job scheduling. Provided technical guidance for integration, testing, design, development, planning of new major, large scale, production systems/databases Acted as a data warehouse database project leader for critical, time driven, visible projects Integrated/collaborated with application development and support teams on various IT projects Understood corporate goals and how Oracle DBA responsibilities support corporate goals. Applied patches to Oracle databases 11g & 12c. Performed upgrades of Oracle databases 10g, to 11g. Senior Oracle/SQL server Database Administrator/Master Consultant Client Eagle Creek Software Services June 2010 to August 2014 Ansys Role: Senior Oracle Database Consultant/ Administrator. Environment: Oracle Database 11.2.0.3 with 2TB disk, Windows 2003, Windows 2008, Red Hat Linux, Windows XP desktop, Microsoft Office, Toad Xpert for Oracle, Microsoft Office Siebel Install, build, configure and patch Oracle 11.2.0.3 on internal Red Hat Linux VM Server. Install and verify client database schema into Siebel upgrade environments Provide full support for on-shore and off-shore development teams. SQL performance Tune Siebel upgrade database to meet client SLA execution time agreements. Build, test and execute the Siebel application migration to migrate Siebel application to next release of software. Support upgrade project databases and Siebel applications in a 247 environment Responded to database related issue and problems quickly and provided documented both short and long term resolutions Provided technical analysis and resolution of problems and incident reporting Established procedures and processes for backup and recovery, database maintenance, patch management, applications support and job scheduling. Provided technical guidance for integration, testing, design, development, planning of new major, large scale, production systems/databases Acted as a project leader for critical, time driven, visible projects Integrated/collaborated with Siebel application development and Siebel support teams on various client projects Applied patches to Oracle databases 11g. Performed schema upgrades of Siebel Oracle databases 10g, to 11g. Performed daily database administration activities ranging from simple to complex; Client: Halton Region - Toronto, Canada Role: Senior Database Consultant/ Administrator. Environment: SQL Server 2008 Database with 4TB disk, Windows 2003,Windows 2008,Red Hat Linux, Windows XP desktop, Microsoft Office, Toad SQL Server, Microsoft Office Siebel Audit and document client environment to research performance issues. Provide Siebel and Microsoft best practices recommendations for performance improvements for Siebel application environments Install, build, configure and patch SQL server 2008 on all internal windows 2008 servers. Install and verify client database schema into Siebel database upgrade environments SQL performance Tune Siebel upgrade database to meet client SLA execution time agreements. Support upgrade project databases and Siebel applications in a 247 environment Responded to database related issue and problems quickly and provided documented both short and long term resolutions Provided technical analysis and resolution of problems and incident reporting Established procedures and processes for backup and recovery, database maintenance, patch management, applications support and job scheduling. Provided technical guidance for integration, testing, design, development, planning of new major, large scale, production systems/databases Acted as a project leader for critical, time driven, visible projects Integrated/collaborated with Siebel application development and Siebel support teams on various client projects Performed daily database administration activities ranging from simple to complex Senior Oracle Database Administration/Consulting ING Direct Bank - YOH LLC (3+Months) First Tech System Consulting LLC January 1994 to June 2010 This assignment's role was defined as a Senior Oracle DBA to work on Oracle 9i, Oracle 10g databases, and some new Oracle 11g Database Administration special projects initiated by remedy ticket assignments. The services provided were working on Advanced Security Auditing/Data Masking of all enterprise databases and Oracle RMAN backup management and backup validation. The Oracle databases for this assignment were versions 8.x to versions 10.2.x on Windows 2003/2008 and Red-Hat Linux and AIX operating systems GenMab - RHT (2+Months) This positions responsibilities were providing services as a Senior Oracle DBA with Oracle 9i and 10g Database Administration and oracle project assignments. Additionally, I created, scheduled and managed the Oracle RMAN backups. The assigned Oracle database versions were 9i and 10g, 10g Grid Control and Oracle 10g RAC database and tools. The assignment was cut short due to Genmab corporate direction changes of shutting down the facility in Brooklyn Park, Mn. I was asked to be part of the shutdown team of the IT department by documenting and archiving all the Oracle RAC databases and Oracle Standalone databases and related applications to secure encrypted windows servers to meet FDA archiving requirements. Cargill - TEKsystems (6+Months) Hired on a contract basis to provide standard Oracle DBA services with Oracle 9i and 10g Global Database Administration, and Oracle RMAN support. I was responsible as part of a DBA team to support the Oracle 10g Grid Control, Oracle 10g RAC databases and incident management (ViaTil/Remedy) application. A typical day was that 85% of the workload was to provide operational support for Oracle and SQL server databases according to the Cargill Global Database Technical Services SLA commitments. This included but is not limited to the following, Incident, request, and change management, Database installation and administration, perform backup/recovery procedures, Implement database patches, Administer and implement procedures for ensuring the security and integrity of the Cargill database environment, Write, review, and use team documentation to maintain a standard environment. In addition to that I was involved in the proactive management of subscribed client databases. The activities are focused on protecting business data, ensuring application availability, and maximizing application performance. General Database Administration, Data refreshes, Database creations, Oracle Installations, User account management, Performance Issues, Database upgrades 3M - TEKsystems (9+ Months) This was contract assignment working on Oracle database global support projects for internal 3M business units. The daily project work included Rman/Netbackup restoring/recovering database copies from HOT/COLD backups to other server environments and/or creating Oracle database exports in Oracle version 7.x.x to 10.x..x. Some other tasks included researching and resolving Oracle TARs on metal ink and Global Database Service requests/ Remedy Help desk tasks. The daily activities also included supporting SQL Server 2000, SQL Server 2005, Sybase and Oracle 3M custom applications database configurations with SQL code changes and Oracle Grid monitoring. The Oracle database environment included Oracle 10g RAC database configurations. This client was 20% Windows NT based servers and 70% Linux Redhat UNIX servers and 10% HP UNIX Servers. The database environment had over 3000 SQL Server databases and 350 Oracle databases and 4 mission critical Oracle 10G RAC clusters. UNISYS - Elite Technical Services (6+ Months) This assignment was working in Oracle database support outsourcing center doing projects for external and internal Unisys customers. The project work included upgrading internal databases from Oracle version 8.1.7 to Oracle version 10.2 Oracle. Daily routine included restoring/recovering database copies from HOT/COLD backups and Oracle database exports in Oracle version 7.x to 10.x. Other tasks included researching and resolving Oracle TARs on metalink and supporting people soft and oracle applications databases. This client was mostly Windows NT based servers and Sun UNIX servers. Mn Health Match - SSI North America client (6 Months) This project included accounting module application design, physical database design and application database modelling. The application modelling was at a physical database model level using the 10g Oracle designer (9.0.4) and Oracle RDBMS 9 and 10g. Table data changes on an on-going basis. Responsible for managing eight development and quality assurance databases for the project. The hardware platform for this project is a Sun fire V880 servers and V440 servers. The Sun systems were attached to a SAN disk storage array on Raid 5 and Raid 1. Sigma Aldrich client (24 months) This was an Oracle data warehousing project in St Louis, using Case Designer 2000 for data model generation and DDL generation. The Oracle database was version 8.0.5 RDMS on a RS6000 SP2. The data warehouse extracted data from SAP application and provided enterprise level sales reporting on products sold by various categories. Cognos data warehouse tools were used to generate reporting cubes. Texaco Western Region Headquarters client (6 months) This project was a client server environment. The daily duties that were covered in this position were the UNIX System(s) administration and Oracle 7.0 and 7.1 database administration of the four Data General Systems in a Raid 1/0 and 5 disk environment. This contract included tasks in the areas of systems tuning, systems bench marking, multi-platform system support of client/server applications running on NTAS 3.1 and NT 3.5 Servers and Windows for Workgroups 3.11a Hughes Space and Communications client (6 months) Provided support on client systems as an. UNIX systems Administration on 2 enterprise NCR 4400 UNIX systems in high availability network failover configuration. Additionally, supported the Oracle Inventory Application database and schedule of Jobs. Mission Energy Contract (6 months) Implementation of new SCO UNIX Systems with a set of Oracle inventory, purchasing and facilities management applications at Operations Office outside Taft California. Transfiguration Catholic Church (6 years on volunteer support basis) Infrastructure design, implementation and support of Novell and Windows NT based network. Installed all software and workstation hardware. In some cases, built client workstations from motherboard on up. These workstations were used in the parish offices for church programs. Senior Database Consultant/ Administrator Scc Upgrade Project 2005 to 2008 Databases with 4TB disk, Windows 2000/2003,Windows 2008, Windows XP desktop, Microsoft Office, Toad for SQL Server, Microsoft Office Siebel CRM application Audit and document client environment and look for performance issues relating to configuration. Provide Siebel and Microsoft best practices recommendations for performance improvements for Siebel application environments Install, build, configure and patch SQL server 2008 on all internal VMware windows 2008 servers for project on a required basis. Install and verify client database schemas in Siebel database upgrade environments Support Scc upgrade project databases and Siebel applications in a 247 environment Responded to database related issue and problems quickly and provided documented both short and long term resolutions Provided technical analysis and resolution of problems and incident reporting Established database procedures and processes for backup and recovery, database maintenance, patch management, applications support and job scheduling. Provided technical guidance for integration, testing, design, development, planning of new major, large scale, production systems/databases Acted as a project leader for critical, time driven, visible projects or project issues Integrated/collaborated with Siebel application development and Siebel support teams on various client projects Performed daily database administration activities ranging from simple to complex; Client: ADP payroll Role: Senior Oracle Architect/ Administrator. Environment: Oracle Databases with 4TB disk, Oracle RAC Cluster 11.2.04 with 3 nodes, Windows 2000/2003,Windows 2008, Windows XP desktop, Microsoft Office, Toad for Oracle, Microsoft Office Siebel CRM application, Siebel UCM Application. Designed/Implemented/Supported entire New Siebel Oracle RAC and Non-RAC Environments for ADP from development to production in Oracle 11.2.0.3 with SUSE 10 Operating system. Provide on-call SIEBEL CRM 8.1/UCM 8.1 and Oracle RAC Database support for all the Non-production and development databases and application software.. Installation and Configuration of Siebel UCM and Siebel 8.1 Enterprise's for Non-Production Environments. Siebel UCM custom code management and deployment and configuration for all Non-Production Environments. Installation Configuration and maintenance of Oracle 11g on SUSE 10 and SUSE 11 Linux. Planning and scheduling Backups, Database Recovery, taking Logical Backups (with Export /Import), Database backup (Hot & cold). Installation of Oracle databases of standalone configuration and 11.2.0.3 RAC configuration using Oracle ACFS file system and Oracle ASM. Constantly monitoring the performance of the databases and viewing alert log files &trace files. Proficient in managing Oracle Instance, database storage structure, schema objects. Proficient with SRVCTL, OCR and Voting Disks of 11g RAC. Applied patches (Patch sets and CPU patches) and worked closely with Oracle to make Siebel UCM Application and Oracle Database environments up to date. Writing PL/SQL code, triggers, procedures, and functions. Creating and Managing Table Spaces, Tables, Views, Indexes, and Partitions Database monitoring and maintenance activities which include checking alert logs, space management, undo management, gathering database statistics, database locking issues, scheduling of jobs, creation of users, schemas, table spaces and other database objects. Importing/Exporting of dumps using impdp/expdp utilities. Installation and Configuration and Upgrades to Siebel 8.1 on Windows 2003. ETL - Loading of EIM Tables in Siebel 8.1 Patching Siebel 8.1. on Windows and Linux Oracle Golden gate 11.x support Oracle Transparent gateway implementation and support. Provide Informatica implementation and support Client: Motorola Role: Senior Oracle Administrator. Environment: Windows, Toad, Apache Tomcat, Microsoft Visio, Windows Server 2003, SQL Developer, Oracle SQL Developer, Solaris, ErWin, Oracle 10.2.0.4, Siebel, MS Project 2003/2007, Shell Script, SQL, SQL, Windows 7, Windows XP, Windows Server 2003, Cygwin, Microsoft Office, Microsoft Visual Studio, MS Visio, Putty, Siebel, SQL Plus, Toad, Virtual PC, TCP/IP, UDP, Microsoft Project, Windows Server 2000, Windows Server 2008, Win SCP, DNS, DHCP Provided Siebel database production support of high availability solution running on Oracle10.2.0.4 database using Oracle Real Application 3 node Clusters (RAC), Oracle GRID and RMAN. Provided physical and logical database support in a remote hosted customer environment; performing daily database administration activities ranging from simple to complex; Created and maintained UNIX Shell Scripts for database proactive monitoring Installed, deployed and maintained High Availability and Mission Critical RAC Databases with sizes of over 2 TB Recommend appropriate technologies, enhancements upgrade and modifications to systems and procedures to improve the services provided by the Information Technology department Provided backup and recovery of databases in multiple methodologies (TSM, SQL Backtrack) requiring a deep understanding of RMAN, including backup, recovery, incremental and cumulative backups, various recovery scenarios, and archive management. Performed Oracle Database layout design, Installation, creation and configuration, allocation and maintenance of schemas, tablespaces, data files, redo log files, mirroring of redo log files and control files across multiple disks and multiple instance maintenance. Performed day-to-day Maintenance and post installation troubleshooting for Database and Applications. Administration and troubleshooting of Production, Test, Development, Training and QA instances running in 10g on Solaris, Linux and Windows. Performed Performance tuning & Monitoring of the Oracle Siebel Application, Oracle Database and Unix kernel parameters, Database Space Management, Pinning of Objects, Perfstat, Analyzing Schema, SQL statement tuning, table partitioning, distributing the tables and reducing the processing time. Extensively written Stored Procedures, Triggers and Functions for Siebel interfaces between external applications. Client: Eagle Creek - MRP Role: Senior SQL Server Administrator/Consultant. Environment: Windows, Microsoft Visio, Windows Server 2003, Windows server 2008, Siebel CRM application, MS Project, T-SQL, Windows 7, Windows XP, Windows Server 2003, Cygwin, Microsoft Office, Microsoft Visual Studio, Putty, Siebel, SQL Plus, Virtual PC, DNS, DHCP Provided management, platform migration process to migrate from outdated server hardware and old Sql Server software to latest upgraded hardware and new SQL Server 2008 database release Provided Siebel database development, test and production on-going post migration support of Sql Server with Siebel application running in a call center. Provided physical and logical database support in a remote hosted International customer environment; performing standard daily database administration activities ranging from simple to complex; * SQL Server Replication support. * Deadlock query resolution support. * Performance tuning of application/user SQL and database tuning. * SSIS support. * Report Server support Created and maintained Windows batch Scripts for database proactive monitoring Recommend appropriate technologies, enhancements upgrades and modifications to systems and procedures to improve the services provided by the Database services and Technology department Performed Sql Server Database layout design, Installation, creation and configuration, allocation and maintenance of schemas, object permissions, tablespaces, data files, temp files, log files, hardware Raid mirroring across multiple disks and multiple instance maintenance. Extensively written Stored Procedures, Triggers and Functions for Siebel interfaces between external applications. Client: Independent Health Role: DB2 Database Administrator on AIX Environment: Windows 7 , Siebel, AIX Shell Script, Windows XP, Windows Server 2003, Cygwin, Microsoft Office, Microsoft Visual Studio, MS Visio, Putty, Siebel, Toad, Virtual PC, TCP/IP, UDP, Microsoft Project, Windows Server 2000, Windows Server 2008, Win SCP, DNS, DHCP Install, migrate, and configure Siebel CRM application database schema and related objects on DB2 on AIX UNIX system. Migrated old release of Siebel CRM application objects to new AIX database server platform. Provided recommendations of appropriate technologies, enhancements upgrades and modifications to systems and procedures to improve the services provided by the Database services and Technology department. Installed and upgraded and supported Avaya Call center softphone software. Provided Siebel Application and DB2 full standard support. Client: Eaton Corporation - Bloomington ,MN Role: Senior Oracle Database Administrator/ Siebel CRM application Installer/Configurator. Environment: Windows 7 , Siebel CRM , Linux Shell Scripts, Windows XP, Windows Server 2000/2003/2008, Cygwin, Microsoft Office, Microsoft Visual Studio, MS Visio, Putty, Siebel Tools, Toad for Oracle, Virtual PC, TCP/IP, UDP, Microsoft Project, Win SCP, DNS, DHCP Installed and configured Siebel CRM application database schema and related objects on Oracle 10.2.0.4 on Red Hat Linux system for development, test and production environments. Designed Oracle Tablespace file and schema layouts for optimal performance. Installed and upgraded old release of Siebel CRM application Oracle database objects and data to new Linux Oracle database server platform. Provided full Oracle database and Siebel end to end patch support for all non-production and production environments. Provided recommendations of appropriate technologies, enhancements upgrades and modifications to systems and procedures to improve the services provided by the Siebel services and Technology Teams. Provided Siebel Application and DB2 full standard support. Oracle Project Team Manager Braun Technology Group June 2001 to June 2003 Worked on multiple Oracle data warehousing projects in Denver and St. Louis. These projects used Oracle 8.0.5 on Sun UNIX systems, HP/UX systems and RS6000 SP2 systems. Supported the Internal Sun UNIX servers and data warehouse projects for the local St Louis office as well. Application Consultant First Star Bank/US Bank Corporation December 1997 to June 2001 3/Oracle Data Warehouse Project Lead Project lead/manager on internal Oracle 8.1.7.3 2.5 TB data warehouse. Designed and coded data warehouse database monthly design changes and Oracle database administration tasks. Project planned, tested, and migrated oracle database and schemas/software of enterprise data warehouse from St Louis to Milwaukee. Senior Oracle Database Director/Manager MasterCard International June 1995 to October 1997 Worked on a 1.8 terabyte of data per application processor on the Oracle Data Warehouse project. This VLDB was housed on a NCR 3600 system that had 4 application processors. Each of the application processors has at least 16 Pentium 90 HZ at that time. The Oracle software was version 7.2.3. This Oracle database was loading and managing all MasterCard credit card data for a 13-month time frame. Each daily load of data was inserted into a set of month by month tables with views defined over the top of the monthly tables. This VLDB was a decision support/ad hoc query Data Warehouse and data marts allowed customers/ members to define where people spend most of their credit card dollars. My role in this project was to help set up/slice the raid storage subsystems, define the database structures, define the database loading process and manage the Oracle database backup project team. This project was on an extremely tight timetable and all members of the project team made a grand effort in completing the project on the schedule that was outlined. This project won MasterCard's Presidents Circle Award for Excellence. Senior Database Architect/UNIX and DEC Systems Administrator Xerox Computer Services March 1993 to April 1994 I held primary management responsibility for the corporate Oracle databases for the Xerox Computer Services division. Additionally, provided the technical Oracle advisory development direction for the 21 modules of integrated Manufacturing, Inventory, Distribution and Financial applications. Managed the Oracle database administrative team, an intermixed DEC VAX cluster platform, an RS6000/570 development platform, Oracle and Pro-IV software release processes on various UNIX and VMS platforms. This environment utilized 6.034, 7.0.13 to 7.0.15 and beta 7.1 versions of the Oracle database engine as well as many of the database tools. Senior Oracle Database Administrator UNCO Data Systems April 1991 to March 1993 The duties covered many different areas of data processing. Some of the duties were to manage the corporate Oracle databases for the corporation and to manage all the customer databases in the field. These Oracle databases were running accounts payable, inventory and accounts receivable systems. These applications were created with the Oracle SQL development set and oracle forms set of tools. Oracle Database Systems Consultant CSC Partners Corporation June 1990 to April 1991 In this position, gained exposure to new relational technologies and covered many areas of Oracle application and system development, application and systems tuning, application and systems bench marking, and multi-platform system support and application system management on multiple hardware platforms. The duties of this Oracle systems consulting position included the development of marketing interfaces to national account medical databases from external corporations and the development of one of Medtronic's national accounts marketing sales reporting systems written in Oracle SQL Report writer. Open platform Systems Manager/Oracle Database Administrator Keith Steven Research Corporation February 1987 to June 1990 This position covered many different areas of multi-platform system management, application consulting and application development. Part of a team that supported, coded and implemented in customer sites a suite of Oracle-based applications called MCSII. These applications consisted of more than 280 SQL*forms screens and more than 200 Oracle database SQL objects. Implemented these applications in 23 of the 27 customer client sites for the company. These installations of the suite of applications were installed on many different hardware platforms and operating systems. The MCSII' system was an integrated suite of applications that consisted of a purchase order management system, an inventory management system and a facility management system. These systems required a fully functional knowledge of all Oracle version 5.1 and version 6.0 development tools on a multi-platform basis. Gained a complete functional understanding of Oracle's application foundation set of tools and Oracle's integrated suite of applications while at this company. In many cases, before an installation, was responsible to port, to build and to test the application for a particular hardware environment. Education Lakewood Community College Associates: Computer Science Saint Thomas Military Academy Diploma: Computer Science Education High school or equivalent Skills DATABASE ADMINISTRATION, DATABASE MODELING, DATABASE, MICROSOFT ACCESS, MS SQL SERVER	Database_Administrator Project_manager Systems_Administrator
University of Alabama University of Alabama Hoover, AL Work Experience University of Alabama UAB Medicine - Birmingham, AL April 2019 to Present Database Administration 3 Int. Database Administrator DXC Technology - Isabela, PR September 2017 to May 2019 Database Administrator (DBA) Puerto Rico Electric Power Authority - San Juan, PR February 1999 to September 2017 Database Administrator III Int. Education Bachelor's in Computer Pontifical Catholic University of Puerto Rico-Ponce - Mayagüez, PR August 1981 to May 1987 Bachelor's	Database_Administrator
Health Systems Specialist (Analyst) Health Systems Specialist (Analyst) Health Systems Specialist (Analyst) - Naval Health Clinic Lemoore Visalia, CA To obtain a position as Health System Specialist Work Experience Health Systems Specialist (Analyst) Naval Health Clinic Lemoore - Lemoore, CA 2013 to Present Conduct analysis and studies to improve systems, efficiency of operations, and identification of organizational trends. Analyze the complex problems relative to the management and operation of health care delivery systems. Use Analytical information to conduct management studies and business case analysis to improve the organization. Manage and analyze workload statistics for 20 departments. Present briefings and reports on studies, findings, and/or recommendations to higher level management. Prepare final products in the form of written/computerized staff studies. Coordinate across multiple organizational levels to facilitate data quality initiatives and program analysis. Keep staff abreast on current procedures, policies and directives and provide advice and assistance to managers and supervisors on complex personnel management matters involving staffing, recruitment and placement actions, classification actions, and actions requiring evaluation of the organization structure. Database Sustainment Specialist Naval Hospital Lemoore - Lemoore, CA 2009 to 2013 Strong knowledge level of Medical Facility Operations, Administration, and Maintenance Program Planning. Remotely accesses MTF DMLSS servers to gather information to resolve Help Desk tickets. Track financial progress of all design and construction contracts in support of active projects to include contract modifications/change orders. Also, facility planning systems to include cost estimate and cost analysis practices. Responsible for assisting in the writing and verification of contracts and scope of work. Area of expertise lies in analyzing contracts for content, clauses and definition of outstanding contractual matters during in direct relation to requirements at the initial stages of all projects. Developing and updating Basic Facility Requirements and Maintenance Action Plans by evaluating existing assets and determining requirements for new projects, by applying skills learned on facility systems, engineering processes and investigative methods. Monitor and evaluates contractor quality control programs through inspections, contractor productions reports, customer feedback forms, and recurring and special statistical analysis. Aviation Administrator/ Database Administrator/Analyst United States Navy - Lemoore, CA 2005 to 2009 Served as Maintenance Control Leading Petty Officer/System Administrator/Analyst. Responsible for performing Naval Aviation Logistics Command Management Information System Administrator functions using database and computer skills. A driving force behind the efficient and accurate tracking of over 40,000 maintenance actions, while performing statistical analysis of aviation maintenance data. Aviation Administrator/Administration Division Officer/Command Legal Officer United States Navy - Rota, MP 2002 to 2005 Rota, Spain Meticulously complied and tracked required documents for over 800 incoming and transferring personnel. Personally processed 32 overseas screening packages for service members and families, eliminating the delay between the US Consulate and Spanish Government by streamlining the process. Key member in the implementation of Lean Sigma Six program to streamline maintenance practices for F404 F/A 18 engine program. Education Aviation Logistics Automated Maintenance Environment School 2005 Bachelors Degree in Public Administration Ashford University - San Diego, CA 1997 Associate Degree in Business Administration in Business Administration Nicholls State University - Thibodaux, LA 1987	Systems_Administrator Database_Administrator
Upscale Security Officer Upscale Security Officer Upscale Security Officer - G4S Secure Solutions USA Fort Worth, TX Seeking a work environment where hard work and professionalism are recognized and appreciated. Work Experience Upscale Security Officer G4S Secure Solutions USA July 2018 to Present Performs security patrols of designated areas on foot or in vehicle Watches for irregular or unusual conditions that may create security concerns or safety hazards. Sounds alarms or calls police or fire department in case of fire or presence of unauthorized persons. Warn violators of rule infractions, such as loitering, smoking or carrying forbidden articles. Permits authorized persons to enter property and monitors entrances and exits through C-Cure and Biostar Observes departing personnel to protect against theft of company property and ensures that authorized removal of property is conducted within appropriate client requirements. Investigates and prepares reports on accidents, incidents, and suspicious activities. Maintains written logs as required by the post. Provides assistance to customers, employees and visitors in a courteous and professional manner. Making sure there are no access violations Maintain proper housekeeping. Maintain Good Documentation Practice Fulfillment Associate AMAZON Fulfilment Center / Flex - Coppell, TX November 2017 to Present Inventory Control and Quality Assurance (ICQA) Participate in Stand-On. Count items in a Bin (Pods) and make sure it's the right item in the right bin and the quantity Standard practice of quality and safety always. Pending research on items to ensure right quality for customer satisfaction Replenishment Associate Kohls Distribution Center - DeSoto, TX October 2017 to December 2017 Complete tasks in a timely manner Observe safety and follow company safety procedures. Maintain proper timing (clock-in clock-out). Receive goods in boxes and replenish from one aisle to another Burnett Specialist Staffing Alcon - Houston, TX July 2017 to September 2017 Assembler ? Inspect Drain bags ? Build and assemble materials for production ? Make sure Machines are running smoothly and alert maintenance if issues are suspected ? Follow procedures properly for effectiveness ? Follow and maintain safety procedures. ? Maintain Good Documentation Practice. Office Assistant StarLife Therapy Services - Houston, TX May 2017 to September 2017 Answer the phone and respond to messages Communicate with Agencies and Field workers (Therapists) and respond to their concerns as much as possible. Receive referrals faxed or mailed from Agencies and process them accordingly. Receive feedback from Field workers and organized the paperwork accordingly. Track and follow up on pending issues with Field workers and Agencies. Billing and Invoicing in a timely manner. Check emails, fax and mails and respond accordingly in a timely manner. Organize and keep all files and folders orderly. Maintain Good Documentation Practice Keep workspace clean, tidy and spacious. Keep record and reminders for office supplies. Security Database Administrator Interkel Nigeria Limited - Lagos, NG August 2010 to August 2015 Organised a database for Security Guards payments using MS. Excel Maintained records on all Security Guards on site across States where projects are located Identification of Customers' (Huawei and Airtel) needs and maintaining Huawei policy Consultation with vendors to discuss new upgrades and Site activations Maintaining company's business policies Tracking equipment sent to sites and ensuring it's delivered to various sites Tracking and assigning New sites to supervisors for proper management and security. Communicate incident reports from guards to Chief Security Officer and management. Maintain Good Documentation Practice (GDP) Payroll and Database management for Security Guards Manning Telecommunications sites. Tracking diesel losses and replacement plans for recovering the losses Monitoring of DG components (Batteries, AVR) against theft. Escalation of procedures to deal with potential problem amongst staff and management Secretary Xavier Oil and Gas Services Limited - Lagos, NG September 2007 to June 2010 Receive and sends company emails (Letter of Intents, MOU)to Banks and customers Assist Human Resources to manage staff welfare and Accountant in organizing payroll Organise documents and arrange in an orderly manner. Maintain Good Documentation Practice (GDP) Documentation of quantity products delivered to the customers Education B.Sc. (Hons) in Public Administration Ambrose Alli University, Ekpoma, Edo State February 2009	Database_Administrator
SQL Server Database Engineer SQL Server Database Engineer SQL Server Database Engineer Colorado Springs, CO Over 20 years IT experience including tech support, development, report writing and administration. Eight years of experience as a SQL Server DBA covering version 6.5 through 2014. Four years of experience as an Oracle DBA supporting Oracle 9i, 10G and 11 on Windows and Unix platforms. Extensive production support experience. High availability experience. Scripting skills with Powershell. Excellent documentation and communication skills. Authorized to work in the US for any employer Work Experience SQL Server Database Engineer Xero, Inc - Denver, CO April 2014 to March 2018 Daily duties Administer over 20 production four-node SQL Server availability groups hosted in Amazon Web Services. Administer Redshift database clusters Maintain online documentation for outlining support processes and maintenance tasks. Troubleshoot server and query performance issues as needed utilizing tools such as Solarwinds Data Performance Analyzer. Monitoring database servers with tools such as Nagios, Splunk, Sumo Logic and Datadog. Create Powershell scripts for routine maintenance as well as automation of tasks. Participate in an on-call rotation to provide 24/7 support of the production environment. Key Accomplishments Developed monitoring reports used for daily status checks. Migrated four pairs of servers from virtual to physical configurations with zero application and customer down time. Member of team responsible for migrating customer data from Rackspace hosted servers to AWS. Senior SQL Server Database Administrator Healthware Systems - Elgin, IL January 2013 to February 2014 Daily duties Administer 50+ production and development MS SQL Servers for 30 client environments. Apply patches and upgrades as needed. Maintain key server documentation Compare multiple copies of databases using RedGate Database Compare. Troubleshoot server and query performance issues as needed. Key Accomplishments Developed and implemented centralized SQL Server database to monitor and report on all client SQL Servers. Database Administrator Weber-Stephen Products - Palatine, IL November 2011 to January 2013 Daily duties Administer 10 production and development MS SQL Servers for two client environments. Apply patches and upgrades as needed. Maintain key server documentation Troubleshoot server and query performance issues as needed. Key Accomplishments Developed and implemented centralized SQL Server database to monitor and report on all the SQL Servers in the company. Standardized and automated the backup processes. Previously each new database required a new set of entries in SQL Server Agent whereas the new approach allowed for the configuration to take place within the database schema. Senior Database Management Specialist Dell, Dell Services - Elk Grove Village, IL March 2008 to August 2011 Daily duties Remotely administer 75 production and development MS SQL Servers for two client environments. Apply patches and upgrades as needed. Maintain key server documentation Perform changes following client defined change process. Monitor servers for memory/disk/cpu usage using custom coded tools as well as 3rd party tools such as BMC patrol. Troubleshoot server and query performance issues as needed. Key Accomplishments Migrated ten SQL Servers from 2000 or 2005 to 2008. Built three SQL Server 2008 clusters. Implemented a home grown version of log shipping in SQL Server 2000. Not having the Enterprise edition of SQL Server, I utilized DTS packages and batch scripts to replicate the log shipping functionality. Implemented regular maintenance tasks specifically designed to maintain performance level for Kronos time keeping systems. Database Administrator Communications Test Design Inc - Elgin, IL June 2006 to March 2008 Daily duties Administer production and development Oracle 8.1.7 and 10G servers on Windows 2000/2003, IBM AIX, and HP UX servers including backup management, security, shell scripting, and performance tuning. A total of 20+ instances were supported ranging in size from 500MB to 300 GB. Administer production and development MS SQL Server 2000 and 2005 databases on Windows 2003 including backup management, DTS packages, job scheduling, and data migration. I also supported two clustered instances of SQL Server 2000. Develop various UNIX Korn shell and DOS batch scripts to execute database backups, manage disk space and migrate data between server and instances. Key Accomplishments Key member in the process of migrating application and database processes from Motorola supported systems to CTDI supported systems. This included assuming control of existing systems, building new servers and databases to interface with and/or replace the functionality from the Motorola systems. Designed and developed a data mart solution to replace the Motorola solution that we would soon lose access to as part of the business transition. Utilized existing structures; however I developed new methods for retrieving and feeding data to the data mart and monitoring for failures in the data feeds. Migrated Kronos time clock database server from SQL Server 2000 to SQL Server 2005 including extensive conversion of DTS packages to the new SSIS functionality. Implemented Servers Alive, a server monitoring tool for over 20 UNIX and Windows based database servers. Tool provided e-mail alerts in the event of database, server, or network outage. Contract Database Administrator Comsys - Colorado Springs, CO March 2006 to May 2006 Daily duties Administer production and development Oracle 9i and 10G servers on Windows 2000/2003, including backup management, security, patch installation, and performance tuning. Build and configure database servers with Windows 2003 and Oracle 10G, ASM and RAC. Key Accomplishments Defined Standard build for database servers regarding array structure, memory configuration, and cluster configuration. Redesigned client's backup methodology to fully utilize RMAN for disk and tape backups. Database Administrator AT&T - Hoffman Estates, IL October 1997 to March 2006 Daily duties Perform development and production DBA duties on 20 small to medium sized MS SQL Server 6.5, 7.0 and 2000 instances. Perform SQL Server installs, upgrades, and patches for versions 6.5 - 2000. Administer production and development Oracle 9i servers on Windows 2003; including backup management, security, patch installation, and performance tuning. Maintain and create database models with Allfusion Data Modeler (Erwin). Develop Oracle and SQL Server stored procedures and functions. Develop, maintain, and monitor automated data imports and exports and generate ad hoc queries and reports. Key Accomplishments Developed database naming standards, development best practices, security guidelines and backup and recovery processes for application development group. Defined the team development release process flow outlining the steps required to move from Development to test and finally production. Provided training to development team covering fundamental differences between SQL Server TSQL and Oracle SQL*Plus. Organized and managed key project involving conversion of Server tracking database from SQL Server 2000 to Oracle 9i. Organized three separate yet interdependent development efforts into a single logical project plan maintained in Microsoft Project. Led database design meetings with key development staff. Designed and implemented all data migration scripts and procedures. Developed multi-platform processes to import/export daily data feeds into the new database. Created new backup and recovery process. Provided training sessions outlining the new database structure and interface. Education Bachelor of Science in Computer Science NORTHERN ILLINOIS UNIVERSITY 1993 Skills Oracle (10+ years), SQL Server (10+ years), Powershell (4 years), Database Administration (10+ years), Visual Basic (2 years), Unix Administration (2 years), JIRA (4 years), Confluence (4 years)	Database_Administrator
Database Administrator Database Administrator Database Administrator - Wind Creek Hospitality Bay Minette, AL IT professional with twenty years of experience in the gaming and hospitality industry. Proven ability to provide solutions in a high stress, result oriented environment. Excellent analytical and organizational skills as well as a keen sense of urgency. Proficient in data architecture and infrastructure management/design (MCSE Data Management and Analytics certified), Windows server administration, translation of technical information to all user levels and root cause analysis. Authorized to work in the US for any employer Work Experience Database Administrator Wind Creek Hospitality September 2014 to Present Responsible for the administration, maintenance and optimization of 300+ Microsoft SQL Server instances spanning six domains with versions including 2000-2016 and editions Express to Enterprise. Customization and implementation of best practices standard for SQL server specifications. Maintain conceptual knowledge of VM environments and SAN storage in effort to ensure DBMS optimization from hardware to software level. Implementation of standardized database maintenance jobs for backup, index maintenance and data corruption checking. Design and implement data movement models for replication and warehousing enterprise data. Design and implement high availability solutions across several versions of MSSQL and methods including Always On, database mirroring and transactional replication. Developed, implemented and maintained change control and testing processes for modifications to data architecture and underlying infrastructure. Design and implement database security audits. Establish appropriate end-user database access control levels. Respond to and resolve database access and performance issues. Support IT staff and application vendors during system outages. Provide guidance and recommendations to business owners, application vendor support and gaming commission. Create and maintain data architecture/infrastructure documentation in order to maintain a current and accurate view of enterprise data. Identify and develop opportunities for data reuse, migration, or retirement. IT Business Analyst - Gaming Wind Creek Hospitality January 2012 to September 2014 Responsible for setting corporate standards for administration and maintenance of SDS and other gaming systems Escalate system issues to vendor support for timely resolution Work with system business owners to increase system utilization through enhancements Document known system issues and resolutions Develops backup retention policy for gaming systems Project manager and technical lead on the following projects: Enterprise wide transition from Bally BGS SAS to Bally SDS Enterprise wide Epicentral promo ticket implementation Enterprise wide CDI Globalsuite implementation Served as 24/7 on call escalation point for critical system outages Regional Gaming Support Specialist Caesars Entertainment - Tunica, MS January 2007 to January 2012 Increased productivity by assessing time spent running reports manually along with data retention requirements then designing report automation scripts for casino operations, slot performance and IT users. Improved information availability for senior management through the design and implementation of application that sends hourly coin-in totals to mobile devices. Technical lead on the following projects: SDS upgrade from version 7 to 8.2.3 with slot ticketing (including installation of new server hardware and software) NRT ticket redemption station upgrades SDS upgrade from version 8.2.3 to 9.3.3 Implementation of Bally Power Winners at Horseshoe and Sheraton Casinos Implementation of Caesars Beverage on Demand system for the Tunica region Implementation of PRISM (Caesars proprietary ePromo system) for the Tunica region and Harrah's New Orleans Served as 24/7 on call escalation point for critical system outages Served as liaison between casino operations teams and corporate gaming system support teams Support Specialist II Sheraton Casino Tunica - Robinsonville, MS December 2004 to January 2007 Second level desktop and gaming system support for Horseshoe and Sheraton Casinos Network administration for Microsoft and Novell environments Senior Support Technician Grand Casino Tunica - Robinsonville, MS May 2000 to December 2004 Second level desktop and gaming system support for Grand Casino Tunica Network administration for Novell Netware 5 and 6 environments Served as project lead for the implementation of the following products with duties including server installation, user and database administration and user training: ? IGT EZ Pay ? IGT Table Touch ? NRT Quickjack Education Management Information Systems University of Mississippi January 2000 to May 2000 Management Information Systems Northwest Mississippi Community College August 1997 to December 1999 Skills DBA, ETL, Sql Dba, Sql Server, Ssis, Windows Server (10+ years), Data Warehouse Certifications/Licenses MCSE Data Management and Analytics January 2019 to Present MCSA SQL Server 2016 Database Developer January 2018 to Present MCITP SQL Server 2008 Database Administration March 2012 to Present Network+ November 2002 to Present Additional Information I enjoy what I do and have worked with many great people over the years.	Database_Administrator
SQL Server Database Administrator SQL Server Database Administrator SQL Server Database Administrator - ENTERPRISE ENP TECHNOLOGY, LLC Alexandria, VA Work Experience SQL Server Database Administrator ENTERPRISE ENP TECHNOLOGY, LLC November 2014 to Present Skills BCP (Less than 1 year), C+ (Less than 1 year), Database (3 years), ERWin (Less than 1 year), SQL (3 years) Additional Information * In depth knowledge of SQL Server Database Administration with detail oriented, analytical and implementation experience in different Microsoft products * Solid working experience in managing large databases, backup/recovery, developing and managing reports using SQL Reporting Services (SSRS), Monitoring, Performance Tuning, stored procedures, triggers, functions, constraints and views * Detail-oriented, highly motivated and possess significant knowledge about SharePoint development application and programming. * Strong business and technical vision with effective people skills and ability manage multiple complex projects. * Innovative and creative problem solver, results oriented, and has an aptitude for learning and can maximize resources while possessing a sense of urgency. Technical Summary Database SQL Server2014/ 2012/2008 * Microsoft Access Language/Tools * SSRS, T-SQL, C++, ERWin, SSDD, SSIS, BCP, Red gate, Idera * ERWin, Visio, Toad Data Modeler, and Toad Software * Microsoft Office, Window server 2012/08, VMware, Adobe, sharePoint	Database_Administrator
Manager, Development Manager, Development Destin, FL Work Experience Manager, Development CDK Global October 2017 to Present Promoted to manager of development for database development in February 2019; began as a Senior DBA Developer, Service Release Train Data Architect. Lead a multi-product team of 15, including full time employees and contractors which were on-site and off-site. Also, managed a small team of 2 off-shore resources. Acted as the primary liaison between the database department and the Service Release Train. Lead data design meetings. Modeled and implemented Parts Matrix, Parts Pricing, Scheduler Capacity, Scheduler Exception, Scheduler Loaner/Waiter, and Disclaimer database schema and wrote supporting. Reviewed and tested previously in-fight Service database schema replacement. Wrote recommendation and revision document for the new schema. Optimized several test versions of the schema. Wrote stored procedures to return JSON that replaced a number of inefficient front-end processes, dropping the average execution time from 850 ms to 15 ms while drastically reducing the number of database calls. Reviewed database changes made by developers while helping improve their database knowledge and evangelize proper database design, development and usage. Created GM OSS integration processes to send data in a SOAP envelope. Technical Environment: SQL Server 2014, SQL Server 2016, SQL Server 2017, SSIS, SSRS, ER/Studio, New Relic Database Architect Engle Martin & Associates - Atlanta, GA August 2016 to July 2017 Business and technical analysis and development of XML messages sent through a Web Service to MSMQ using SSIS and T-SQL. Creation of CLR SQL user defined functions for the increased performance of string manipulation and converting historical dates to UTC dates. Used SSIS, SSRS and T-SQL, including geo-spatial geography functions, to create a Tropical Storm tracking report that acquires storm information from NHC.NOAA.gov, the National Hurricane Center at the National Oceanic and Atmospheric Administration, in the form of KMZ/KML files and allows a number of filters and sub-reports to cross-reference Policy holder locations with current and predicted storm information. Created traditional relational data models and views to assist in the rollout of self-serve Power BI reporting. Technical Environment: SQL Server 2012, MS SSIS, SSRS, Power BI, Visual C#, SQL CLR, MSMQ. Principal Data Engineer Cardlytics - Atlanta, GA May 2015 to May 2016 Worked in an Agile environment on the EDW Scrum team. Worked on both maintenance and new development for the current data warehouse. Analyzed the DEV, QA, UAT and Production instances and servers for optimizations for configurations and settings. Modified and maintained the existing Cardlytics EDW SSAS cube. Began a complete redesign on the Cardlytics EDW SSAS cube. Wrote SSRS reports to allow a quick view into ETL processes, Meta Data and system overview. Drove the start of the EDW team meetings and code reviews to increase the communication between team members and improve the conformity of code being developed. After analyzing the longest running step in the EDW load to understand the complexities of the current data model and the production server, I designed a SSIS package that allowed for the asynchronous and concurrent execution of child packages through an execute process task. The package would dynamically determine the best number of concurrent child packages to run and would manage the MAXDOP of all queries in the process. The parent package tracked the execution of the child packages through constant logging of metadata, available resources and process execution. This changed dropped the average execution time of this step from 18 hours to 2 hours. This process averages 40 concurrent child packages to utilize 70 to 80 percent of CPU while avoiding the RESOURCE_SEMAPHORE wait type that is indicative of too many concurrent queries or memory pressure. Designed and developed the institution and customer dimensions for the new data warehouse. This included modifying the proposed data model, researching the current requirements, understanding the shortcomings of the current dimensions and data model, developing ETL packages, a method for historical data load and thorough testing. Technical Environment: SQL Server 2014, SQL Server 2016, MS SSIS, MS SSAS, MS SSRS, SQL Sentry, ERWin, Redgate Toolbelt, Jira, Git. Senior Database/BI Developer and Technical Lead American Safety Insurance - Marietta, GA August 2012 to May 2015 Technical lead under the Sr. Data Architect of the Data Services resources which included mentoring them, setting daily and weekly goals, keeping them productive and managing them as needed. Lead the design, construction and support of a data mart for claims reporting. Assisted with development and implementation of a data mart for bonds reporting. Supported all current application database, OLTP systems and OLAP systems. Created conceptual, logical and physical data models in support of projects and support. Replaced the third party reporting and dashboard tool iPartners/SNL by reverse engineering reports and the extracts they were based on. Created a star schema and ETL to load it from the extracts that had been going to iPartners. Created SSRS reports based on queries that are pulling from the new data mart. Modified HP Compellent SAN configuration to improve performance by following best practices in moving tempDB to their own dedicated RAID 10 high performance drives. And, modified other data and log files to improve performance. Modified maintenance jobs that were not currently rebuilding indexes. The modifications performed rebuilds based on a fragmentation level greater than 30% for the majority of indexes. Modified transaction log for databases that had large numbers of VLFs, thousands in some cases. This included creating transaction logs with appropriate sizes from the start of the modification and size based growth logic that would allocate space in a sensibly way as to not allow VLFs to grow out of control. Removed forwarded records that had caused over 100 billion forwarded record reads in the last few months. Followed a waits and queues methodology to find and improve performance problems. Discovered a number of applications holding unused connections for long periods of times and worked with developers to modify connection logic. Found contention in a number of jobs that were being called and modified the jobs (and Event Chains in SQL Sentry) to remove contention and allow must better performance. Wrote recommendation documents for SQL Server 2012 logging, SQL Server SSIS, SQL Server MDM, SQL Server CDC/Change Tracking and other proposals of design. Created diagrams to help understand the complexities of the current system. Assisted the team in performance considerations, design considerations and provided numerous recommendations for everything data related. Modified a number of critical stored procedures and reports that had been running long to complete in milliseconds. Recommended some overall indexing modifications and daily ETL redesigns. Performed proof of concept documents and development to include SQL Server CDC and SQL Server 2012 SSIS logging. Worked with SOA architecture using MSMQ, RabbitMQ, PilotFish XML Transformation services and SQL Server 2012. Found 32 bit/64 bit compatibility issues with MSMQ and PilotFish and worked with the PilotFish development team to correct their issue so that PilotFish XML Transformations could support ASI's needs. Created a Python service with a round robin architecture to consume a Rabbit MQ queue and insert the consumed message into the ODS. Configured Sharepoint 2010 with SQL Server 2012 with PerformancePoint and Power View. Created cube based and table based reports, dashboards, score cards, filters, KPIs some for test/proof of concept and others for production Created data dictionaries to help everyone understand what data means and where it is stored. Developed stored procedures, SSIS packages and reports. Assisted QA in testing of builds and releases. Discussed business needs with senior managers, project managers, business analysts, underwriters, developers and other end users. Created a Master Data Management solution for Accounts, Underwriters, Underwriter Assistants and Agencies. Created a recursive SQL Server process based on stored procedures to process ETL loads with a set based approached that allowed errors at the row level to be tracked by recursively dividing the batch and calling the process again. Logic was used to determine the optimum number of divisions and batches needed to prevent exceeding 32 deep nest level (@@NESTEVEL) for stored procedures. Technical Environment: MS SQL Server SQL 2005, MS SQL Server 2008, MS SQL Server 2008 R2, SQL Server 2012, AS400, MS Access, MS DTS, MS SSIS, MS SSRS, MS SSAS, MS Visio, ER/Studio .NET, Java, MSMQ, PilotFish XML Transformations, SQL Sentry, Business Objects, SharePoint, PerformancePoint, Power View, Python, Rabbit MQ. Data Architect/DBA Georgia Department of Education - Atlanta, GA December 2011 to August 2012 In charge of architecture for the COPS (Capital Outlay and Provisioning System) applications that controlled over $700,000,000 in yearly financial allocations to school districts. Redesigned COPS Planning, a legacy Access and Oracle application. The design tied data from COPS Planning to around 10 other databases and Oracle schemas. The new architecture included a completely new database design including a new ETL and linked server architecture. Newly designed and implemented features included a change management system with status tracking and request/approval/denial capabilities, support for new reporting functionality, corrections to previously implemented logic errors and other new required functionality. The redesign required meeting with other internal customers, stakeholders and development teams as well as significant reverse engineering to understand largely undocumented and unsupported applications and data. Developed core functionality of COPS Planning and assisted a team of .Net developers to ensuring data access was performed correctly and efficiently. Was responsible for bug fixes on COPS Planning (Access and Oracle); COPS Finance, the finance side of the Capital Outlay and Provisioning System; and Portal, the core repository for the State of Georgia School System hierarchy. Bug fixes were performed in parallel to architecting and DBA duties. Identified key problems and performance issues and recommended numerous solutions and best practices while championing improvements for a number of databases, applications and business processes. Technical Environment: MS SQL Server SQL 2005, MS SQL Server 2008, Oracle 10, TOAD, MS Access, MS DTS, MS SSIS, MS Excel, MS Visio, ERWin, SVN, Open Source reporting and FTP programs. Database Administrator Arby's - Atlanta, GA October 2011 to December 2011 Assisted in the separation of the Wendy's Arby's Group. Assured SQL Server, Oracle and Access data and data transfers were configured correctly for zero-loss on separation. Replaced joint FTP jobs with Arby's specific jobs. Added relevant database maintenance to SQL Servers. Performance tuned critical financial database processes from a total of over 11 hours to fewer than 4 minutes. Technical Environment: MS SQL Server 2000, MS SQL Server SQL 2005, MS SQL Server 2008, MS DTS, MS SSIS, MS Excel, SVN, Open Source reporting and FTP programs. Data Architect - Contract AT&T/Deloitte - Atlanta, GA July 2011 to September 2011 Short term contract expected to complete prior to October 1st. Designed and documented the data model for a centralized DNS, Do Not Solicit, reporting repository. Wrote initial queries for ETL from 7 source systems. Assisted in the training of a more junior reporting developer. Technical Environment: Teradata, MS Excel, ER/Studio AVG - Atlanta, GA Database Engineer January 2011 to July 2011 Responsible for extracts to Hadoop HDFS and historical queries using Hive when needed. Responsible for Microsoft feeds, a process that exchanges information about security threats to and from Microsoft. Created Verisign A/B feed which included 5 tab delimited files to summarize and track different sets of users, one with the Verisign symbol next to links and one without the symbol, and their behavior. Responsible for stored procedure optimization of developers. Responsible for ad-hoc reports, reports to Excel and SSRS reports. Produced ETL between OLTP systems to OLAP systems. Created extracts, feeds, ETL, reports and all SQL server objects using T-SQL, BCP, SSIS, SSRS, SQL jobs, HDFS, batch files, shell scripting, Perl scripts and Unix services. Managed several VLDBs with sizes up to 300 TB using efficient queries, prudent choices of indexes and partitioned tables. Analyzed performance problems using Perfmon, Profiler and DMVs. Technical Environment: MS SQL Server 2008, Hadoop, Hive, MS SQL Integration Services, MS Reporting Services, MS Excel, Visio, SVN, Clustered environment, Windows, Linux Systems Database Administrator INgage Networks - Atlanta, GA August 2009 to January 2011 Primary/Lead DBA on the OpenForum.com, a high transaction website for American Express. Primary/Lead DBA for a single data warehouse to support multiple company wide clients. Managed a team of four off shore database development resources for the data warehouse until the team was released. Primary DBA for ongoing administration tasks for the Amex and DW project and secondary DBA for other customers. Administration tasks included disaster recovery plans, server performance tuning and troubleshooting, and general maintenance of 'databases. Developed stored procedures, scripts, reports (ad-hoc, Excel and SSRS) and SSIS packages for Amex and the DW. Configured replication in Amex test environment using Transactional Replication with a central publisher and remote distributor topology. Analyzed performance problems using Perfmon, Profiler and DMVs. In charge of approving and promoting all database objects through SIT, QA, CAE and Production. This included stored procedures, views, tables, SSIS packages and SSRS reports. Final tier for DB related production issues. In charge of database optimization including indexing, database model restructuring, and script tuning. Created a partitioned table for a daily archive process that help minimize the size and optimize performance of reporting queries. Added indexed views for optimization of poor performing, numerous join stored procedures. Assisted in development and guidance of Amex developers and data warehouse off shore resources. Helped design and recommend data warehouse and reporting solutions to product managers. Responsible for design and development of custom extracts/exports. Responsible for ad-hoc queries/reports for custom client requests. Exposure to SQL 2008 in the American Express About Us Project and in test environments. Technical Environment: MS SQL Server 2005, MS SQL Server 2008, MS SQL Integration Services, MS Reporting Services, MS Excel, MS Visio, ERWin, RedGate Toolbelt, SVN, Perfmon, Clustered environment Senior DBA Global Payments - Atlanta, GA January 2009 to February 2009 Performance Tuning contract to modify GP's 10 worst performing stored procedures. Analyzed table structures and recommended design changes and archiving of older records. Technical Environment: MS SQL Server 2005, MS SQL Integration Services Senior DBA QuickParts - Atlanta, GA November 2008 to January 2009 Short term contract to troubleshoot migration process using ETL techniques with SSIS. Successfully assisted overdue migration project that required analysis of business logic, proposal of solutions for complicated off-line quotes, creation of mappings, development of SSIS packages and SQL 2005 queries. Migration includes two systems, current Production system and Legacy system, migrated into new complete production OLTP system. Technical Environment: MS SQL Server 2000, MS SQL Server 2005, MS SQL Integration Services DBA/SQL Developer/Project Manager AT&T - Atlanta, GA February 2008 to October 2008 Developed a centralized SQL Server 2005 database to aid in the creation of an intranet used by the Southeast Construction and Engineering department to assist the new Digital Television rollout, PLS, Project Lightspeed Designed and Developed the PLS intranet and added applications and reports using ColdFusion and SSRS. Developed the Distribution Area Management Tool used to track, analyze and update efforts to assist the PLS effort that required the development of a GUI front end and a SQL Server 2000 database. Developed the GEO Franchise tool used to track, analyze and update "franchise" rights to upgrade and place PLS supporting equipment in the Southeast which included the design and development of an OLTP database and a ColdFusion front-end Developed numerous reports to support the PLS rollout using SQL Server 2000, SQL Server 2005 including Reporting Services, ColdFusion and Excel. Developed flat files and feeds to be sent to AT&T corporate Responsible for performance analysis of stored procedures Responsible for creation of indexes Managed Database Security and set up users with associated rights. Review database and coordinate changes during deployment. Responsible for ETL to combine data from multiple sources. Designed Business Object reports and executed reports for data acquisitions for consumption by ETL processes. Technical Environment: MS SQL Server 2000, MS SQL Server 2005, MS SQL Integration Services & DTS, MS Reporting Services, MS Excel, Visio, MS Sharepoint, Business Objects Senior SQL Developer/Performance Specialist MS SQL Developers - Alpharetta, GA October 2007 to February 2008 Responsible creation of Archiving process for 5 high volume critical 24/7 OLTP databases. Responsible for capacity planning in support of the Archiving process. Responsible for performance analysis of stored procedures and scripts created by MS SQL Developers Responsible for creation of indexes including clustered and non-clustered covering indexes. Responsible for re-write of 10 worst performing queries. Responsible for ETL production support of credit files. Technical Environment: MS SQL Server 2000, MS Excel, Visio, MS Sharepoint SSIS Developer Online Vehicle Exchange - Sandy Springs, GA August 2007 to September 2007 Responsible for development of multiple SSIS packages to load vehicle and user data. Developed controlling SSIS package that called other SSIS packages. Developed SSIS packages that processed files at near real-time by being set into a continuous loop. Developed SSIS packages that retrieved data from XML files. Technical Environment: MS SQL Server 2005, MS SQL Integration Services, MS Excel, Visio, MS Sharepoint Senior SQL Developer Matria Healthcare - Marietta, GA March 2007 to July 2007 Responsible for development of multiple SSIS packages to load patient and claims data. Responsible for ETL between flat files and databases. Managed two off-shore resources. Responsible for new design and development of a SQL 2005 database transformed from an Access database. Responsible for creation of data models. Technical Environment: MS SQL Server 2005, MS Integration Services, MS Access, MS Excel, Visio, MS SourceSafe, Track-IT SQL Reports Developer/Consultant Innovative Architects - Duluth, GA December 2006 to February 2007 Responsible for the development of a sales force OLAP cube using MS Analysis Services and reports generated from them us MS Reporting Services. Responsible for ETL between OLTP databases and a star schema Data Mart. Created an OLAP cube based on specifications of report needs. Responsible for the creation of a sales related Data Mart. Responsible for processing of data from the Star schema into the cube for testing and reporting purposes. Wrote approximately 25 SSRS reports with parameters and drilldowns by using SQL and MDX. Used MDX to query multidimensional cubes. Responsible for documentation including data dictionaries and data mapping. Technical Environment: MS SQL Server 2005, MS Analysis Services, MS Reporting Services, MS Integration Services, ASP.Net, MS Excel, Visio Development DBA Printegra - Peachtree City, GA October 2006 to December 2006 Responsible for setup of security and user accounts. Responsible for the creation and documentation of maintenance plans including backups and restores. Responsible for the setup of a SQL Server Failover Cluster. Responsible for multiple high volume OLTP databases (up to 500 gigabytes in size) and centralized data stores optimized for reporting performance and data flow between them and processors. Responsible for the development of a centralized database that tied over nine locations to a centralized warehouse. Responsible for ETL between databases and flat files. Managed Database Security and set up users with associated rights. Technical Environment: MS SQL Server 2005, MS SQL Server 2000, VB.Net, MS Excel, Visio Production Database Developer/DBA Pre Solutions - Atlanta, GA February 2006 to August 2006 Responsible for multiple databases (up to 600 gigabytes in size) and centralized data store and data flow between them and processors. ETL development for vendor and partner data. Responsible for new database development including stored procedures for high volume OLTP databases, DTS packages, DB2 to SQL interfaces, reporting, indexes. Responsible for database maintenance plans, account administration, job scheduling, optimization and other DBA duties. Used Business Objects to create and deploy BI reports. Technical Environment: MS SQL Server 2005, MS SQL Server 2000, MS Reporting Services, IBM DB2, Business Objects, Crystal Reports 10, MS Excel, Visio Database Developer/Architect Connecture - Atlanta, GA January 2005 to February 2006 Developed and maintained new and existing databases (up to 1 TB in size) and all types of database objects and scripts for OLTP web-based insurance applications with constant consideration for performance. Troubleshot Deadlock contention. Worked to improve the performance of existing queries for overall and specific application speed. Wrote stored procedures to produce XML files to eliminate the need for front-end reloads on change of drop downs or other front-end changes. Transformed requirements into requirement documents and technical specification documents. Migrated changes through numerous environments. Review database and coordinate changes during deployment. Worked with MS SQL Enterprise Manager, Query Analyzer, Profiler, Visual SourceSafe, Track-IT, Visio, stored procedures, functions, tables, views, ETL processes, DTS packages, imports, exports, ad-hoc queries/reports, XML files among others. Application Specialist / DBA Developer / DBA Administration Thomco Insurance - Kennesaw, GA January 2004 to January 2005 In charge of most of the DBA/SQL duties including database maintenance, creation, imports, exports, view creation, triggers, stored procedures, data modeling using Visio, DTS packages, ETL, data cleansing, performance tuning, indexing strategies, job scheduling for several MS SQL Server 2000 databases. Worked with both OLTP and OLAP databases. Created several Insurance specific Data Marts. Worked closely with the IT Director to analyze the abilities of MS Analysis Services by creating Star and Snowflake schemas and processing data into the OLAP cubes. Created interfaces between Oracle and MS SQL server databases. Designed, developed, and maintained new and existing Website pages, applications, company Intranet applications and reports using ColdFusion MX, Flash, Dreamweaver, Fireworks, JavaScript, HTML, Crystal Reports, Excel, Word, XML, and Adobe Acrobat. Utilized VB.NET to create an application to automate their renewal process. Migrated legacy Oracle and Access databases to MS SQL Server databases. Generated numerous ad-hoc reports, dashboards, and data dumps to support all in-house departments including HR, Finance, Underwriting, IT, Legal, and external companies. Gathered requirements from in-house end users, state government agencies, and associated companies. Review database and coordinate changes during deployment. Managed Database Security and set up users with associated rights. Developed Insurance and department pertinent reports using Crystal Reports 9 and Crystal Reports 10. Familiar with ReadSoft, QuickSolver, ImageRight Insurance applications. Used Track-IT, Visio, XML. Developer SiteWhirks - Atlanta, GA August 2002 to April 2003 Used ColdFusion 4.5 and MX, Flash, JavaScript, HTML, Dreamweaver, Fireworks, and MS-Image Composer to design, develop, and test e-commerce Websites, web applications, and Intranets. Used MS SQL Server 2000 for data source development including OLTP database creation, table creation, indexing and initial population of tables. Gathered requirements from clients. Custom Crystal Report Development as needed. Junior Developer Telemate.Net - Atlanta, GA August 1999 to July 2001 Developed reporting interfaces using Visual C++ and MFC. Used SQL Server 7 including Enterprise Manager, Query Analyzer, and Profiler for database management. Hand wrote T-SQL queries including numerous complex stored procedures and update scripts. In charge of database partitioning for reporting performance. In charge of Crystal Report development included stored procedure based reports, standard reports, drill downs, sub section reports, graphs, and charts. Used ASP, HTML, JavaScript, VB Script, and COM for Web GUI feasibility testing. Used Visual SourceSafe for source control. Used ONYX for task management. Software Quality Engineer Lockheed Martin Aeronautical Systems - Marietta, GA August 1998 to August 1999 Assured the successful completion of software loads to flight/mission-critical units. Verified correct configuration of all flight and test loads. Developed an Access database to keep track of discrepancies. Assisted Quality Assurance department in regression testing. Education Computer Science Southern Polytechnic State University - Marietta, GA 1998 to 2002 Certificate Northwestern University Skills DATABASE (10+ years), SQL (10+ years), MS SQL SERVER (10+ years), SQL SERVER (10+ years), STORED PROCEDURES (10+ years) Certifications/Licenses Driver's License Additional Information KEY SKILLS SQL Server 6.5 - 2017 Oracle Teradata MySQL Hadoop DB2 Database Administration Database Development Data Modeling ER/Studio, ERWin Reporting T-SQL DDL/DML Stored Procedures Triggers Indexing Optimization/Tuning ETL DTS Integration Services (SSIS) Reporting Services (SSRS) Analysis Services (SSAS) OLTP OLAP Data Warehousing Data Marts ODS Data Cleansing MDM Metadata Management CDC SQL Sentry Redgate Tools SOA ESB MDX .NET SharePoint Power BI ColdFusion PilotFish XML Integration C++ Linux Shell scripting Batch files Python MSMQ and Rabbit MQ Full SDLC (Waterfall, Agile, others) Database size Management Exp. Lead Exp.	Database_Administrator Systems_Administrator Project_manager Software_Developer
Database Administrator Database Administrator Database Administrator - Computer Aid INC Plains, PA Seeking a full time/part time position. Would like to be able to use my expertise in the IMS, DB2,ORACLE, SQL SERVER,Cobol, systems programming , MQSeries environments running on Mainframe z/OS, AIX or Windows operating systems to help companies looking for short or longterm resources. Work Experience Database Administrator Computer Aid INC January 2011 to Present Harrisburg/Pennsyslvania As IMS DBA working on z/OS operating system: Currently 1 of 3 IMS DBA's supporting over 200 Production Databases in a 2 way Data Sharing Environment for a large Healthcare Company. We also support 12 IMS Test Environments- 4 Environments with 2 way Datasharing and 2 IMS Training Environments with over 200 Databases - some at production size spread over 4 LPARS. We run IMS V14 and use both IBM IMS HIGH PERFORMANCE TOOLKIT and the suite of NEON/BMC IMS, BMC MAXM and CA/IMS Utilities( Database Director, iChange, iCopy, iRecover, Reorg Utilities, Application Restart Control and HALO). The IMS Databases are a mix of HALDB,HDAM, HIDAM and FAST PATH with Secondary Indexing. We run IMS DB/DC with TM anc CICS front ends. Some of the other software we utilizize in the shop are Endevor(Source Control), ESP(Scheduler), INSYNC, IOF, IBM IMS COPE(to maintain multiple IMS systems in a single control region), Macro4(Tracemaster,DumpMaster,Data Utility) and many homegrown utilities written in REXX and SAS, we utilize Assembler mainly for our IMS Database Randomizers. My duties include but are not limited to the creation, modification and maintaneance of our IMS DB/DC regions and all objects including databases associated with it. Database Types include FULL FUNCTION(HDAM,HIDAM). FAST PATH and HALDB(PHDAM,PHIDAM). Participate in design reviews to advise project leaders and Application programmers of data structure requirements and performance considerations when establishing or modifying database systems. Analyze proposed data and processing requirements, ensuring that performance is maximized and the system's integrity is maintained. Design databases by physically and/or logically organizing the required data into a database structure that can be efficiently processed by current and future applications. Develop and maintain test databases and VSAM files for the applications staff. Evaluate, implement and maintain secondary indexes and logical relationships. Define database designs to be accessible using the IMS/VS DL/I data manipulation language. Define the database structure by coding and generating database descriptions (DBD's). Allow applications to access the databases by coding and generating Program Specification Blocks/Application Control Blocks (PCB's and ACB's) to be used with IMS/VS DL/I. Advise the programmers of the abilities and limitations of the IMS/VS DL/I data manipulation language. Perform database tuning. Reorganize the databases as necessary to ensure maximum performance with minimal response time. Conversion of existing database types(HDAM, HIDAM, FAST PATH) to HALDB. Monitor and rebalancing of existing HALDB Databases using the DFSMAID0 utility. The 3 IMS DBA's rotate 24x7 call on a weekly basis. Database Administrator Commonwealth of PA. Dept of Labor - Industry, PA September 2002 to January 2011 OIT-BBAD Scranton/Pennsyslvania As IMS DBA working on z/OS operating system: Create, modify and maintain our IMS DB/DC regions and all objects including databases associated with it. Participate in design reviews to advise project leaders and Application programmers of data structure requirements and performance considerations when establishing or modifying database systems. Analyze proposed data and processing requirements, ensuring that performance is maximized and the system's integrity is maintained. Design databases by physically and/or logically organizing the required data into a database structure that can be efficiently processed by current and future applications. Develop and maintain test databases and VSAM files for the applications staff. Evaluate, implement and maintain secondary indexes and logical relationships. Define database designs to be accessible using the IMS/VS DL/I data manipulation language. Define the database structure by coding and generating database descriptions (DBD's). Allow applications to access the databases by coding and generating Program Specification Blocks (PCB's) to be used with IMS/VS DL/I. Determine whether Application Control Blocks (ACB's) need to be predefined or built dynamically. Advise the programmers of the abilities and limitations of the IMS/VS DL/I data manipulation language. Perform database tuning. Reorganize the databases monthly to ensure maximum performance with minimal response time. Utilize buffers and buffer pools efficiently to improve performance. Use IMS Utilities to perform database backup and recovery procedures for the test and production databases. Install, maintain and upgrade database software products (IMS/VS DL/I, Database Tools). As ORACLE DBA running on AIX and Windows: Responsible for - Installation and Maintenance of Oracle Database Software on our IBM RS600 AIX Servers, Backup and Recovery of all Oracle Databases using RMAN and Tivoli Storage Manager, Database Data Modeling using Erwine Data Modeling Tool, Design of Databases, Oracle Database Diagnostics Tuning and Troubleshooting, Establish Standards and Documentation relative to Databases, Establish and Implementation of Database Security Standards and Procedures, Allocating system storage and planning future storage requirements for the database system, Creating primary database storage structures(tablespaces) in conjunction with application development initiatives, creating primary objects(tables, views, indexes, etc.) in conjunction with application development initiatives, modifying the database structure as necessary in conjunction with application development initiatives, enrolling users and maintaining system security, controlling and monitoring user access to the databases, ensuring compliance with Oracle license agreement, provide guidance, training and technical assistance to team members and application development staff on all Oracle Products and all third party software used in conjunction with the ORACLE DBMS, project management of all database related projects. As Microsoft SQL Server DBA: Responsible for - Installation and Maintenance of SQL Sever Software on our Windows Servers and Desktops. Create, maintain and support of all database objects which iclude users/schemas, tablespace, tables, stored procedures. Monitor and debug any SQL Server processes using SQL Server Management Studio. Responsible for backup and recovery of the database's. Responsible for the import of data from our Oracle database's into Sql Server. Systems Programmer/DBA Alternative Resources Corporation - Allentown, PA March 1998 to January 2010 Supervisory experience: Supervise and oversee all staff associated with projects concerning any database changes and/or projects that involve IMS and our CICS regions. As a database administrator on IBM z/OS operating system: Create, modify and maintain hierarchical databases And VSAM files. Participate in design reviews to advise project leaders and Application programmers of data structure requirements and performance Considerations when establishing or modifying database systems. Analyze Proposed data and processing requirements, ensuring that performance is Maximized and the system's integrity is maintained. Design databases by Physically and/or logically organizing the required data into a database Structure that can be efficiently processed by current and future applications. Develop and maintain test databases and VSAM files for the applications staff. Evaluate, implement and maintain secondary indexes and logical relationships. Define database designs to be accessible using the IMS/VS DL/I data manipulation language. Define the database structure by coding and generating database descriptions (DBD's). Allow applications to access the databases by coding and generating Program Specification Blocks (PCB's) to be used with IMS/VS DL/I. Determine whether Application Control Blocks (ACB's) need to be predefined or built dynamically. Advise the programmers of the abilities and limitations of the IMS/VS DL/I data manipulation language. Perform database tuning. Reorganize the databases monthly to ensure maximum performance with minimal response time. Utilize buffers and buffer pools efficiently to improve performance. Use IMS Utilities to perform database backup and recovery procedures for the test and production databases. Install, maintain and upgrade database software products (IMS/VS DL/I, Database Tools). As a systems programmer: Install system software utilizing SMP/E. Install and maintain CICS regions, including all CICS tables. Maintain system security using RACF. Perform alterations on our I/O configuration for additions or modifications to our hardware. Perform maintenance to all our system software. Provide training to our applications and operations staff on the use of particular software products. Confer with vendor support on system problems, hardware and software. Install program fixes and zaps to avoid or correct system hardware and software problems. Perform storage management to avoid contention between devices and space abends. Create system backup and recovery procedures. Systems Programmer/DBA Blue Cross of Northeastern Pennsylvania January 1999 to September 2006 State:PA Supervisory experience: Supervise and oversee all staff associated with projects concerning any database changes and/or projects that involve MQSERIES. As a database administrator on IBM z/OS and AIX operating systems: Create, modify and maintain our IMS DB/DC regions and all objects including databases associated with it. Participate in design reviews to advise project leaders and Application programmers of data structure requirements and performance considerations when establishing or modifying database systems. Analyze proposed data and processing requirements, ensuring that performance is maximized and the system's integrity is maintained. Design databases by physically and/or logically organizing the required data into a database structure that can be efficiently processed by current and future applications. Develop and maintain test databases and VSAM files for the applications staff. Evaluate, implement and maintain secondary indexes and logical relationships. Define database designs to be accessible using the IMS/VS DL/I data manipulation language. Define the database structure by coding and generating database descriptions (DBD's). Allow applications to access the databases by coding and generating Program Specification Blocks (PCB's) to be used with IMS/VS DL/I. Determine whether Application Control Blocks (ACB's) need to be predefined or built dynamically. Advise the programmers of the abilities and limitations of the IMS/VS DL/I data manipulation language. Perform database tuning. Reorganize the databases monthly to ensure maximum performance with minimal response time. Utilize buffers and buffer pools efficiently to improve performance. Use IMS Utilities to perform database backup and recovery procedures for the test and production databases. Install, maintain and upgrade database software products (IMS/VS DL/I, Database Tools). I am also our backup DB2 DBA and assist in the maintenance and design of our current and future DB2 systems, including Databases, Tablespaces and Tables. As a systems programmer for IBM z/OS operating system: Install system software utilizing SMP/E. Install and maintain IMS regions. Install, maintain and administer our MQERIES subsytems. Responsible for the installation and maintenance of all our COMPUWARE products including XPEDITER CICS/TSO/IMS/DEV ENTERPRISE, ABEND-AID MVS/CICS, FILE-AID. Perform maintenance to all our system software. Provide training to our applications and operations staff on the use of particular software products. Confer with vendor support on system problems, hardware and software. Install program fixes and zaps to avoid or correct system hardware and software problems. Perform storage management to avoid contention between devices and space abends. Create system backup and recovery procedures Senior Programmer Alltel Information Services July 1998 to December 1998 State:PA Supervisory experience: Supervise and oversee seven staff members for our Year 2000 project. This project ran for 15 months and involved a multitude of changes to our Billing Software package. As a Senior Programmer Analyst I will be working on our newly formed software development team. My main functions will be to add new enhancements to our Reformaster software, analyze the software from a performance perspective and add performance enhancements where necessary. Also, I will be highly involved in the effort to move Reformaster to new platforms, such as UNIX. I will still be involved in helping our team on any necessary production issues. I will also be responsible for the delegation of work for several Programmers and or Programmer Trainees. My lead of our Year 2000 project will continue until the project is moved into production. Computer Programmer/Analyst Alltel Information Services July 1997 to July 1998 State:PA My functions at Alltel deal with our Billing Software Package known as Virtuoso I and Virtuoso II. The Software is purchased by our clients to process their cellular data from when one of their customers utilize their cell phone until they get their bill. In this environment I am responsible for the creation and maintenance of Cobol batch programs and Job JCL which make up the core of this Software Package. I also develop and maintain tables and vsam files, which are also part of the package. I work with our clients on any issues they may have concerning how their data was processed. I am the Project Leader on our Year 2000 conversion for our area of the Software. Systems Programmer/DBA Pennsylvania State Workmens Insurance Fund - Scranton, PA September 1994 to July 1997 Supervisory experience: Supervise and oversee all staff associated with projects concerning any database changes and/or projects that involve IMS and our CICS regions. As a database analyst: Create, modify and maintain hierarchical databases And VSAM files. Participate in design reviews to advise project leaders and Application programmers of data structure requirements and performance Considerations when establishing or modifying database systems. Analyze Proposed data and processing requirements, ensuring that performance is Maximized and the system's integrity is maintained. Design databases by Physically and/or logically organizing the required data into a database structure that can be efficiently processed by current and future applications. Develop and maintain test databases and VSAM files for the applications staff. Evaluate, implement and maintain secondary indexes and logical relationships. Define database designs to be accessible using the IMS/VS DL/I data manipulation language. Define the database structure by coding and generating database descriptions (DBD's). Allow applications to access the databases by coding and generating Program Specification Blocks (PCB's) to be used with IMS/VS DL/I. Determine whether Application Control Blocks (ACB's) need to be predefined or built dynamically. Advise the programmers of the abilities and limitations of the IMS/VS DL/I data manipulation language. Perform database tuning. Reorganize the databases monthly to ensure maximum performance with minimal response time. Utilize buffers and buffer pools efficiently to improve performance. Use IMS Utilities to perform database backup and recovery procedures for the test and production databases. Install, maintain and upgrade database software products (IMS/VS DL/I, Database Tools). As a systems programmer: Install system software utilizing SMP/E. Install and maintain CICS regions, including all CICS tables. Maintain system security using RACF. Perform alterations on our I/O configuration for additions or modifications to our hardware. Perform maintenance to all our system software. Provide training to our applications and operations staff on the use of particular software products. Confer with vendor support on system problems, hardware and software. Install program fixes and zaps to avoid or correct system hardware and software problems. Perform storage management to avoid contention between devices and space abends. Create system backup and recovery procedures. Computer Systems Analyst Pennsylvania State Workmens Insurance Fund - Scranton, PA August 1992 to August 1994 Develop and maintain on-line and batch programs. Develop and maintain job JCL to run batch programs. Perform interviews with end users and other data gathering methods to determine the feasibility for the adaptation and conversion to an electronic data processing system. Write system specifications for data processing requests by end users. Develop system testing and conversion plans. Prepare procedures, operational manuals and training specifications for system. Provide on-call support for nightly batch cycle. Education Bachelor's Degree Bloomsburg University May 1980 Associate Degree Lackawanna Junior College May 1978 Old Forge High School June 1976 Skills Data modeling, Db2, Dbms, Sql server, Oracle	Database_Administrator
Vice President Vice President Vice President - Nomura Securities Franklin Park, NJ Highly accomplished Database Architect/ Administrator over 22 years of experience in Database Management Systems with DB2 LUW, MySQL, Oracle, and Informix database design, administration, and performance tuning in large OLTP and Warehouse (DSS) environments. Knowledge of AWS Cloud, Big Data, NoSQL MongoDB database administration. Interested in learning new technologies and adapt to new challenges and ability to work as individual and as a part of team. Ability to effectively interact and work well with Architecture, Network, System Administrator, and Application Development teams with varying degrees of technical experience to develop and deploy applications globally. US Citizen with Security Clearance: SECRET (DoD) Final Approval valid until 2023 ? Have experience in implementing MySQL, DB2 LUW, Oracle, Informix, and MongoDB database technology solutions in broad range of industries including financial services, insurance, telecommunications, wireless, and education firms. ? Have ample experience with MySQL v5.x, DB2 LUW v11.x/v10.x/v9.x, Oracle v12c/v11g, Informix v11.x/v10.x, and MongoDB v2.x on IBM AIX (UNIX), LINUX, Solaris, and Windows operating systems. ? Have good knowledge in technologies such as MySQL Replication, DB2 BLU columnar database, DB2 DPF, HA Clustering (HACMP), EMC SAN, BCV, SRDF, RAID and RAW devices. ? Experience in establishing standards for Database management, data security, and troubleshooting policies to ensure efficient use of technology and services. ? Have sound knowledge of Database, SQL, and stored procedures code performance Tuning. ? Strong understanding of data files, containers, file systems, and raw devices relationships. ? Have good knowledge of Data Analysis and Data Modeling in both logical and physical database design. Strong in mapping the business processes and business information needs to data storage and retrieval. ? Ability to Analyze Data flow and Data synchronization and integration issues. ? Demonstrated competency at most DBA roles including installing and upgrading DB2 LUW, Oracle, Informix, and MongoDB database servers and third party application tools. ? Provided Mentoring and leadership to less experienced associates and offshore consulting staff. Maintained seamless working relationships with offshore DBA teams to ensure 24/7 coverage. ? Demonstrated ability to effectively communicate with-in the DBA team and in a multi-cultural environment groups such as Enterprise Architecture, QA Testers, and Application Development, and Support teams. ? Ability to effectively communicate in a professional manner with both technical, non-technical staff members, and clients. ? Ability to effectively prioritize and multi-task in an organized fashion in a mission-critical environment while paying attention to details. ? Ability to work closely with stakeholders to ensure that an acceptable outcome is achieved. ? Ability to work with a high degree of independence with minimal supervision and to oversee and guide others. Work Experience Vice President Nomura Securities - Piscataway, NJ August 2015 to Present MySQL, DB2, Oracle Database Operations Working as Vice President Role in Enterprise Infrastructure Services (EIS) - Database Operations team, in charge of the database architecture, administration and management of our enterprise, large-scale database systems. Played a key role in managing and improving the health, availability, reliability and scalability of our database instances in a 24x7 environment hosted on premise. Implemented a standardized set of database maintenance jobs for MySQL, DB2 DBMS platforms. Played project management role in co-ordination of MySQL v5.x software installation, and database creation, upgrades and migrations from v5.x to v5.7 with application teams. Participated in MySQL database performance tuning and resolution of replication related issues. Coordinated and provided Support to the full data center isolation and application level DR testing. Implemented the Auditing and password complex Policies for MySQL databases using Percona Audit Plugin, and DB2 databases using native audit feature according to the company security/audit policies. Developed and implemented MySQL Database copy shell scripts to restore Prod databases to non-prod environments using mysqldump and xtrabackup utilities. Implemented partitioning in several of the large MySQL Databases which improved the performance. Involved in defining procedures to maintain Q replication in DB2 database environment. Consolidated/Optimized DB2 database cluster infrastructure to minimize the costs with-in corporate DBMS licensing limits. Implemented DB2 WLM feature in Euclid Application databases to limiting long running SQLs database resources usage. Participated in upgrading all DB2 Q replication environments to MQ v7.5. Involved in resolution of DB2 authentication and authorization related to LDAP and Kerberos. Involved in Oracle SQL performance tuning by checking the table/index stats, access plan flips, and creating sqlprofiles. Participated in ETL tool Informatica upgrade from v9.6 to v10.1 which is used across all the enterprise applications. Mentored Several Interns and Jr. DBAs. Lead Database Administrator Citi Group - Jersey City, NJ February 2015 to August 2015 Working as Lead Database Administrator in Commercial Credit Cards Technology Solutions division as consultant. Primary responsibility is to perform data analysis and DB2 LUW data warehouse design for a large commercial cards application and providing production support to the existing application databases. Worked extensively on tuning SQLs and stored procedures used for data transformation and loading into existing application databases. Supported day-to-day Database administration activities like troubleshooting tablespace issues, mount point space issues, high CPU utilization, locking/blocking sessions, backup and recovery, and data movement using export/import/db2move/load. Lead Database Engineer MetLife - Somerset, NJ July 2007 to January 2015 As Lead Database Engineer in Distributed Database Engineering team, responsible for all aspects of DB2 LUW databases used by all enterprise applications Design, Architecture, and Performance, and Database standards to ensure efficient use of technology and services. Supported highly critical applications including multi-TB Individual Business Data warehouse (IBDW), and Institutional eBusiness Suite (eBiz) of application OLTP Databases and other small to medium OLTP, and DataMart databases with minimum downtime. Participated in planning of both single partition and multiple partitions (DPF) DB2 LUW server builds, new version software evaluations, gathering pre-requisites, installation, and documentation to use by system administrator, and application development teams. Provided senior Technical Leadership to the international 'metlife.com' application Databases Design and Architecture. Involved in database architecture design that cover technologies such as Database Scalability, Database High Availability (HA), Disaster Recovery (DR), Backup and Recovery, Data Purging, and Data Retention strategies. Developed shell scripts for heavily used database utilities like Backup-Recovery, Reorgchk, Reorgs, Runstats, DB2move, DB2look. Expertise in Sql tuning by getting db2expln, Visual explain on the SQLs and creating MQTs, MDCs wherever needed. Prepared shell scripts to check the pre-installation requirements, and installing the DB2 LUW Enterprise Server Edition using response files. The installation process is automated through marimba. Developed a Procedure/process to address the impact of hostname, and IP address change to DB2 LUW Database server software, Client software, Database configuration, application server configuration for Hardware Software Refresh (HSR) initiative to replace aged/leased infrastructure to avoid penalties. These Procedures are adopted across the Enterprise and implemented as the standard methodology. Developed a series of shell script programs to check OS pre-requisites for new version database server software installation, and OS level tunable parameters check on database servers in our highly complex environment. These programs were adopted across the Enterprise and implemented as the standard tool-set for all RDMS environments in the company. This resulted in increased stability, security and uniformity across the Enterprise and resulted in a substantial reduction in effort/expense. Configured and converted log-shipping to HADR as DR strategy for DB2 LUW OLTP and DataMart Databases. Implemented Range Partitioning, Multi-Dimensional Clustering (MDC), and Materialized Query Table (MQT) features on several key IBDW database tables in order to improve performance on low cardinality field searches and sorting. Implemented table level compression on largest IBDW database tables, and dropping the unused indexes, which resulted in 40-50% in storage cost savings. Worked with Network Engineering and Support teams in researching and configuring Global Site Selector (GSS) for Geo Failover and Load Balancing. Managed offshore operations which include staffing, trainings, work assignment, quality check, meeting statement of work service levels (SLA), and coordinate and manage vendor communication. Responsible for problem escalation to Product vendors IBM, and Oracle support/ development teams and other third party vendors to troubleshoot database issues and perform root cause analysis. Developed shell scripts to automate the data feeds process from different vendors to load in to data warehouse and data mart Databases using loader/import utility. Developed automated shell scripts to perform the FTP, export, and import the databases from Hartford data center to New York data center servers/LPARs. Used UNIX named pipes and compression of files while exporting the Database. Developed shell scripts to automate the data migration and data transform (ETL) process along with stored procedures using Global Temporary Tables and also by using the import, and load utilities. Responsible for installation, and upgrade of Informix database server from v10.x to v11.7 for west coast dental insurance application Safeguard/NOVA. Verizon Wireless, Orangeburg, NY McGraw Hill Companies, Manhattan, NY MetLife, Somerset, NJ Verizon Communications, White Plains, NY Deutsche Bank Securities, Manhattan, NY McGraw Hill Companies, Hightstown, NJ Computer Horizons Solutions Division, Parsippany, NJ Prudential Properties & Casualties, Holmdel, NJ Tata Consultancy Services (TCS), Chennai, India Indian Space Research Organization (ISRO), Bengaluru, India Education Master's in Computer Science and Engineering Barathiyar University - Coimbatore, Tamil Nadu Bachelor's in Computer Technology and Engineering Nagpur University - Nagpur, Maharashtra Skills AIX (6 years), application server (7 years), ArcSDE (Less than 1 year), Avamar (Less than 1 year), BMC (Less than 1 year), BMC Patrol (Less than 1 year), C+ (Less than 1 year), CICS (Less than 1 year), COBOL (Less than 1 year), COBOL II (Less than 1 year), databases (10+ years), DB2 (10+ years), Informix (7 years), loader (7 years), marimba. (7 years), MySQL (3 years), Oracle (10+ years), replication (3 years), SQL (10+ years), UNIX (7 years) Links http://www.linkedin.com/in/rmechineni Additional Information Technical Skills Operating Systems AIX v7.x/v6.x/v5.x, Red Hat LINUX v7.x/v6.x, Solaris v10/v2.x, HP UNIX v10.x/v9.x, SCO-Unix v5.x, Windows Languages SQL, PL/SQL, UNIX Shell Scripting, Python, Perl, SQL PL, C++, C, JSON, X-WINDOWS/MOTIF, COBOL II, CICS Databases MySQL v5.x, DB2 LUW v10.x/v9.x, Oracle v11.2.x/v10.2.x, MongoDB v2.6/v2.4, Informix v11.7.x/v10.x Tools MySQL Workbench, Info Sphere Optim Performance Manger (OPM), IBM Data Studio, Oracle Enterprise Manager (OEM) Grid Control, mysqldump, xtrabackup, ASM, Real Application Clusters (RAC), Data pump, export/import, RMAN, Data Guard, Flashback Recovery, SQL*Loader, Remedy, Marimba, Maestro, Tivoli Storage Manager (TSM), BMC Patrol, EMC Avamar, Guardium, Erwin v7.x/v4.x/v3.5.2, SQL Navigator v4.x/3.x, TOAD, BMC WEB DBA, PVCS v6.5, CVS, Service Now, Autosys Others IBM MQ Series, DB2 Q replication, DB2 LUW Spatial Extender, Microsoft Office 2013/2010 Suite, Outlook, Oracle Replication Manager, Oracle Application Server v8i, Forms 4.x, Reports 2.x, Weblogic and Websphere App Server, Lotus Notes 5.x/4.6, ArcSDE v9.1, Arc Explorer v9.1	Database_Administrator
IT Manager IT Manager IT Manager - Test Equipment Distributors Sterling Heights, MI Work Experience IT Manager Test Equipment Distributors - Troy, MI 2017 to Present Oversaw the day-to-day information technology (IT) operations help desk, performing system enhancements and maintenance to ensure a fully-functional network. Systematically performed troubleshooting protocol, identifying server-related problems and data connectivity issues across a wide area. ? Maintained an active directory of user accounts, security groups, and a distribution list. ? Ensured effective protective and preventative measures were in place, including enterprise virus, spyware, and firewall solutions. Managed IT functions throughout the organization on a national scale, including VPN tunnels and support functions for internet, phone assistance, and annual budgetary analysis. ? Devised new methods to decrease expenditure and still facilitate system upgrades. ? Created annual departmental financial outlines for the upgrade of legacy technology, the implementation of projects, and staff device replacements. Leveraged a cross-functional partnership with an IT consulting firm, successfully implementing a Sophos firewall and wireless network across multiple officers; upheld budgetary and time constraints to facilitate project completion. LAN/WAN Network Administrator West Michigan Community Mental Health Systems 2013 to 2016 Resolved server-related and data connectivity issues across a massive area network containing user accounts, security groups, and distribution lists. ? Automated software installs and updates while also maintaining network uptime. ? Laid foundation for a more modern implemented dialing system. Acted as a key proponent of change in the implementation of a voice-over IP system update, transitioning from an outdated PBX phone system and leading the groundwork for voice traffic within each business location. ? Built V-LANS and networks for voice traffic so that calls could then be routed over the internet instead of requiring telephone lines. ? Contributed to a substantial savings by decreasing long-distance calling costs. Utilized Watch Guard System Manager, restricting print traffic to designated printers so that West Michigan tele-psychiatrists could print remotely from home offices. ? Configured inbound and outbound, implementing a 1:1 network address translation to effectively map internal server IP addresses to external ISP ones. Supervised server consolidation which included Dell VRTX deployment in combination with VMware, stimulating savings on hardware replacements. ? Championed the move to virtualization, instituting disaster recovery at a secondary location that provided potential of minimal downtime. ? Decisively oversaw VM instances, nightly backups and disk space allocations on SAN. Mediated BYOD connectivity with the use of a Cisco Wireless appliance, ensuring that connectivity met defined and acceptable standard ranges. Network Engineer West Michigan Community Mental Health Systems - Ludington, MI 2000 to 2016 Application Specialist \| Database Administrator I West Michigan Community Mental Health Systems 2000 to 2013 Routinely performed maintenance of user and group permissions to create a customer-ready network security system, the creation of new users and email accounts, and to manage daily backups of highly-sensitive critical organization data. Acted as the systems subject matter expert (SME), assisting in all software application or help desk operational needs. Education Bachelor of Science in (BS), Business Administration Central Michigan University Skills Active Directory, Exchange, Network Administration, Strategic Planning, Vmware, Vendor Management, Customer Service, IT Management, Itil, VoIP, Excel, Cisco, Disaster Recovery, SQL Additional Information Areas of Expertise ? System Administration ? Cost Saving Initiatives ? Project Requirements ? Project Management (PM) ? Infrastructure Enhancements ? Data Migration ? Data & Voice Traffic ? LAN/WAN Networks ? VPN Tunnels Select Accomplishments Directed and facilitated the transition from a legacy firewall system to a newer and more streamlined version, securing vendor support for the $22K project. ? Identified project specifications, identifying the best partnership and acting as project manager (PM) to ensure that engineering teams worked within established parameters. Migrated data and voice traffic for a previous service provider to a new carrier, implementing timely updates and changes to the corporate office phone system and firewall. ? Minimized system downtime during the migration, directly resulting in budgetary savings over the length of the new carrier contract. Facilitated constant operation of networks without interruption, managing two branch officers for VPN tunnels and performing multiple Watch Guard firebox migrations in conjunction with system upgrades and restoration. Technical Skills Sophos XG Firewall & Sophos Aps Symantec Backup Exec 11d & 12 for Windows Servers Cisco Wireless LAN Controller 5500 Cisco 1140 Access Points Microsoft Exchange Server Veeam Backup & Replication 8.0 VMware 5.5 Watch Guard Firebox Appliances Microsoft SQL Server	Project_manager Network_Administrator Database_Administrator
Oracle Database Administrator in Training Oracle Database Administrator in Training Oracle Database Administrator in Training - IBM Charlotte, NC IT Support Technician / Engineer Persistently Diagnose & Resolve Technical Issues Quickly & Efficiently, Providing Translated Resolution with Customer-Centric Style Provide valuable service as an innovative, team leader with strong IT base, specializing in computer networking technology and hardware / electronics. Deliver excellent customer service and communication skills while interfacing with vendors, clients, and colleagues. Focus on efficiency and quality completion at high standards and attention to detail to exceed expectations and demands. De-escalate customer worries by delivering properly researched and timely fixes that lead to reduced operating costs. Work Experience Oracle Database Administrator in Training IBM - Charlotte, NC 2018 to Present Full-time immersion in Oracle Database Administration concepts and classes through Oracle University and other online resources. Work towards certification in Oracle Database SQL. Gained valuable knowledge by completing the Oracle Database 12c Learning Path for New DBAs through the Oracle Online University. SSR Technician (Shared Services) IBM - Charlotte, NC 2017 to 2018 Repaired Lenovo laptop and desktop computers. Assisted with Walgreens' account calls. Generated second-lowest overtime percentage at 3.1% (IBM's goal was =/<10%), achieving 1 out of 4 in department to exceed productivity goal at 75.1% (goal 70%). Received 4.7 (out of 5) customer service rating while delivering 98% first-visit repair rate. Senior Field Services Technician WALGREENS - Charlotte, NC 2004 to 2017 Maintained, analyzed, troubleshot, installed, and repaired computer systems, electronic equipment, hardware, and computer peripherals and networking equipment in stores and offices. Mentored and trained subordinates and new technicians. Assisted in managing operations of depot and technicians. Reduced service times and increased productivity by developing and implementing team training program. Attained 5 out of 5 customer satisfaction score (2017) and average of 4.7 out of 5 (2012 - 2017) by providing accurate and timely services to a market of 230 stores. ? Communicated with customers, including market store operations and district office personnel. WALGREENS ) ? Managed and coordinated all major project scheduling within market, including hardware and software and additional equipment. ? Completed service level agreement (SLA) management, including incident problems, service request, and site surveys. Maintained 97% first-time repair rate from 2012 - 2017. Maximized installation and configuration of computer systems, electronic equipment, and networking devices in 55+ new stores in 50% of time and resources required for setup. Set up and monitored store in Bank of America building during Democratic National Convention, grossing over $1M in 1 week with 0 equipment failures. Education Associate of Science in (AS), Computer Networking ECPI College of Technology - Charlotte, NC IBM Certified East Carolina University - Greenville, NC Skills Database, Oracle, Cisco, Remedy, Tcp/ip, Tcp, Telnet, Ethernet, Ftp, Ios, Voip, Telephony, Linux, Unix, Firewall, Ms office, Security, Cctv, Help desk, Pos Links http://linkedin.com/in/moniquepompili Additional Information Technical Skills Software: MS Office-365, Linux and Unix, PLSql, Oracle Database, Cisco WebEx, Remedy Help Desk, Agile Operating Systems: MS Windows (Vista, XP, Win 7,8,10) Cisco IOS, iOS7, OS X Mavericks Hardware: Intel and IBM Servers, Desktop and Laptop Computers, Cisco Routers and POE Switches, Fortinet Unified Threat Management (UTM / Firewall), Satellite System, Cisco VOIP Phone Systems, Bosch IP CCTV Systems, Checkpoint Security System, IBM POS, Bosch Alarm System Protocols: TCP/IP, VoIP, IP Telephony, FTP, SSH, Telnet, Ethernet	Database_Administrator
SHAREPOINT ADMINISTRATOR SHAREPOINT ADMINISTRATOR Support Center Technician Carthage, NC Seeking to join a progressive team where I can contribute with my diverse hardware, software and networking skills including: Microsoft SQL Server, SharePoint Server, data management, report creation, presentation and delivery. Authorized to work in the US for any employer Work Experience SHAREPOINT ADMINISTRATOR SALIENT FEDERAL CRGT - 5th MARINE EXPEDITIONARY BRIGADE - Bahrain March 2015 to December 2015 Responsibilities Supported the Marine Corps Forces Central Command in the middle east by providing SharePoint Server administration, support and development services at their forward deployed positions in Bahrain and at the Eager Lion multinational military exercise in Jordan. Managed SharePoint sites and portals to ensure high availability and security of SharePoint hosted assets. Database Administrator/SharePoint Administrator MEDICAL RECOVERY SYSTEMS INC - Cincinnati, OH July 2008 to October 2013 Transitioned internal reporting to customer facing web-based reporting system. Managed Microsoft SQL and SharePoint server environments. Maintained client data transfers and processing. Performed troubleshooting of hardware, software and client data issues. Monitored network security. Accomplishments: Reduced data process outages and downtime by more than 30% in the first year. Developed detailed call agent, patient, client event history reports based on legacy system of record log events. Utilized best practices and controls to improve data quality and reduce reporting downtime and maintenance. Systems Analyst POMEROY IT SOLUTIONS INC - Hebron, KY April 2007 to June 2008 Coordinated consultants in recovering reporting operations after key employee departure forced a complete shut down of operational and customer reporting from internal key transaction systems. Consolidated data sources, established data warehouse, and simplified processes to reduce reporting complexity. Initiated project to align the training and certification efforts with OEM Partner Management to maximize financial rewards from OEM programs. Installation Technician DOLBEY & COMPANY - Cincinnati, OH August 2003 to September 2005 Installed, and supported Dolbey's Fusion dictation, transcription and integrated speech recognition products in medical centers across the United States. Dolbey Fusion is built on MS/Word and MS/SQL. My responsibility as project leader was to integrate the system to the customer's networks and ADT systems to insure a reliable, HIPAA compliant system. Analyst, Consultant, Network/ Database Administrator VOLD SOLUTIONS INC - Cincinnati, OH March 1998 to June 2003 Systems design, integration and support of engineering data acquisition and sound analysis system in networked environments. Accomplishments: Integrated the multiple test sites into a central SQL Server database so GM personnel could perform remote reporting and analysis of pass-by data from anywhere within the national GM company network. Analyst, Consultant AMERICAN COMPUTER SOLUTIONS - Mason, OH June 1997 to March 1998 Member of team that managed call center operations at Makino during their transition from a Novell network system to a Microsoft NT network system. Accomplishments: Saw project through a 300% spike in call activity during the transition. Analyst - Management Systems PROCTER & GAMBLE - Cincinnati, OH March 1996 to May 1997 Comptrollers Division Coupon Accounting and Budgeting System applications support. Developed Agency Evaluation Charting System by converting a complex Excel application into a relational database. Accomplishments: Led team to identify and correct 7 million dollar coupon liability appropriation error. Cut the processing time for agency charting by more than two weeks. Education Bachelor of Business Administration in Finance/Information Systems University of Cincinnati - Cincinnati, OH 1996 Skills Microsoft Certified Systems Engineer (MCSE) - Microsoft Certified Database Administrator (MCDBA) - Microsoft Certified Application Developer (MCAD) - Secret Security Clearance SF312 - CompTIA Security+ - Six Sigma (Green Belt) Additional Information Summary of Skills * Extensive experience in the IT industry handling various duties including analysis, development, integration, project management, network engineering, database administration, technical training and support. * Strong interpersonal verbal and written communications skills. Able to proficiently communicate with various individuals including senior management, technical staff, third party vendors, and non-technical users.	Database_Administrator Network_Administrator Software_Developer Systems_Administrator Security_Analyst
Senior Primary SQL Server Database Administrator Senior Primary SQL Server Database Administrator Senior Primary SQL Server Database Administrator Charlotte, NC Work Experience Senior Primary SQL Server Database Administrator Remote Data Experts - Charlotte, NC January 2018 to August 2019 As a primary Senior SQL server database administrator, my role was to be responsible for all SQL server Related activities for each client assigned to me. As the Lead DBA designed and implemented many Different database technologies. Working with many different clients has given me a broad array of experiences and Problem solving skills. Applying best practices and SQL architectural design was a regular part of my duties. Please Below some of the key skills that were required for my position at Remote data Experts. Below I will list some of the Client environments I supported. ? 100% Always On Availability Groups ? Microsoft Azure VM ? FCI clustering environments ? Amazon RDS ? Heavy Transactional Replication supporting reporting environment ? Performance troubleshooting utilizing server side trace/perfmon/profiler/PAL/DMV'S/DBCC ? Served as Lead DBA and escalation point for all SQL server related issues Senior SQL Server Database Consultant - Data Warehouse Project Boston Tech Talent - New York, NY December 2017 to June 2018 Cope Health Solutions provided their clients with tools and services that would help manage their Health Care data, Focusing on all aspects of strategy, population management, CMS demonstrations, Medicaid redesign, and workforce Development. As a senior SQL server consultant I was part of the data analytics team that would lead in developing a growing, enterprise-wide data warehouse. As a vital resource in the growth of Cope Health Solutions data analytics capabilities. As a senior resource, I worked with developers who utilized tools such as Tableau and SAS. Below you will see some of the accomplishments at Cope Health Solutions. ? Leverage knowledge of RDBMS, database network technology, and database management, and tuning, configuration, and troubleshooting to optimize the clients data warehouse environment ? Developed automated resource efficient databases packages to support the firms growing analytics capabilities, including evaluating new and existing technologies and processes for capacity, performance and scalability. ? Monitoring system performance, develop recommendations, and advocate for buy-in proposed solutions to improve performance and reliability of RDBMS. ? Develop disaster recovery strategy based on existing in-house technology. ? Implemented strategies for database security and user management ? Provided guidance and support to analytic colleagues to resolve hardware and/or software issues and/or failures on an on-call basis ? Helped Developed automated process to extract flat file data from multiple sources. This was more of an ELT process then ETL. This required extensive data scrubbing before loading the data into data warehouse tables as well as use with Tableau or SAS. Senior U.S. Primary SQL Server Database Administrator Datavail Corporation - New York, NY November 2014 to October 2017 As a primary U.S. Senior SQL server database Administrator my role was to be responsible for all SQL server Related activities for each client that was assigned to me. As the Lead DBA designed and implemented many Different database technologies. Working with many different clients has given me a broad array of experiences and Problem solving skills. Applying best practices and SQL architectural design was a regular part of my duties. Please Below some of the key skills that were required for my position at Datavail. ? Influence and provide leadership beyond your own projects and across multiple customers ? Provide technical escalation expertise for database system problems ? Provide design expertise for complex database solutions ? Maintain awareness of developments in emerging technologies and disciplines relating to present and future products and solutions through personal research, continuing education, seminars/trade shows and related activities. ? Increase and contribute to customer satisfaction and profitability. ? Promote and enforce adoption of standards, process, and SLA's. ? Lead or manage work of others and other duties as assigned. Senior SQL Server Database Architect - Consultant Cadwalader, Wickersham & Taft - New York, NY May 2014 to September 2014 As the lead database architect, my role was to design and implement a support structure that would allow the firm to implement industry standards and best practices across the SQL enterprise environment. My responsibilities included day-to-day production support activities; developing and implementing standard operating procedures for installing, configuring, and maintaining the health of all SQL servers in the environment. Other efforts included designing and implementing disaster recovery strategies using Multi-Site clustering WSFC plus AG utilizing SQL 2012 technologies. ? Implemented a MS SharePoint disaster recovery solution that allowed the firm to recover the environment in 2 hours. This was accomplished by configuring a WSFC cluster with SQL server across muilti-site data centers, leveraged the AlwaysOn SQL technology to replicate the content databases to our offsite location. ? Participated in the upgrade of the firm's document management system (DMS). This project had two objectives: upgrade from Windows 2003 SQL2005 to Windows 2012 Data Center SQL2012 architecture. I designed and implanted a failover strategy that included HA plus AG; in order to have redundancy on the OS and database level. ? Completed an effort to enhance the Production support environment by configuring alerts and notifications for all SQL servers, by designing T-SQL scripts that created mail profiles and operators. Automated deployments using a SQL central management server topology; streamlining code deployment and maintain standards using policy based management. Other day- to-day activities included creating run books for system "Go-Live" events and fulfilling daily or weekly Change management request. NBCUniversal Englewood Cliffs, New Jersey Senior SQL Server DBA\Architect, Infrastructure team NBC October 2012 to May 2014 As a senior level DBA I have the pleasure of being the lead DBA on some major projects for NBC. My responsibilities include providing 24X7 production escalation support, for any issues that our first level support team could not Resolve. I was part of the SQL Server infrastructure team which provided Support for many highly visible systems, such as GOLFNOW, GOLF CHANNEL, Wide Orbit Traffic (local Media), Universal Orlando Park systems, Charlotte News Channel (VOD). Working towards a common goal and meeting challenges is why I'm in the IT Profession. ? As a senior DBA leading the Wide Orbit media (traffic) SQL server upgrade from SQL server 2005 to SQL Server 2008. The wide Orbit upgraded consisted of being involved the architectural development of the new system, which included change data capture, page compression, clustering, mirroring, and setting Management data warehouse pointing to a UCP server. As Part of the go-live migration we set our servers up to minimize application downtime by keeping the old and new environments in sync from a data perspective. ? As a senior DBA in the infrastructure team we are responsible for writing SOP(standard operation procedures) For our service management team for each environment we deploy. Writing daemons to capture performance related data that will allow our team to proactively troubleshoot any issues that the systems may have. We are also responsible for performance tuning, and testing before we deploy any system to production. ? One enormous responsibility that I extremely enjoy is working with other groups and the business user community. My experience in working with many groups has greatly increased my ability to meet timelines for projects that I lead. Some of the teams I interact with on a daily basis are (application business owners, backup teams, Monitoring teams, Service Management team, Business Managers, project managers). ? Currently I'm the lead DBA for the Universal Orlando theme parks ticketing systems Upgrade/Migration project. The Project will involve a mix bag of system ranging from upgrading SQL2000 to SQL2008 and migrating these to our new York data center from Tampa and Orlando FL. The ticketing system is a web based transactional system that will have high availability as well as business continuity SQL servers. Senior SQL Server DB TIAA-CREF - Charlotte, NC August 2005 to April 2012 As the lead DBA for TIAA-CREF Equity trading system my responsibilities included providing 24/7 support for any technical issues that occurred on a daily as well as nightly basis. As senior database administrator my responsibilities also included supporting the entire trust company SQL database environment, which was a separate entity of TIAA-CREF. ? As the lead DBA for the equities trading system I lead the team in two major upgrades. The first upgrade consisted of migrating a standalone SQL2000 environment to a High availability SQL2005 multiple cluster architecture, which included an active passive cluster in Charlotte and Denver. I also designed and implemented the disaster recovery plan between the two sites. This particular application is one of the most visible and important applications for TIAA-CREF. ? The equities trading system second upgraded consisted of migrating the existing SQL2005 multiple active/passive cluster configuration to a multiple High availability SQL2008R2 environment featuring log shipping as the primary method for our disaster recovery plan. I also configured a warm standby server that could be activated very quickly if the business deemed it necessary. Eventually Log shipping was configured to use SAN to SAN replication to replace the copy function. ? One of my best skills and one I enjoyed very much was my ability to communicate with the systems development team. We were task with coming up with solutions that could not only improve the performance of the application, but make the environment more robust and secure as a whole. ? As the lead DBA for the equities trading system I was also called on whenever performance issues such as dead locking or any interruption to daily trading. The equities trading environment required a DBA who could handle issues very quickly under extreme amounts of pressure. ? As senior DBA I was also task with Creating procedures and processes that would be run on a daily basis to check the health of the Enterprise database environment. These process included streamlining backup procedures, health checks, SQL monitoring and Maintenance jobs. ? As senior database administrator I was also task with taking the lead DBA role for TIAA trust company which had a different report structure than TIAA-CREF. My role for trust including more tradition DBA responsibilities such as configuring Log shipping, backups, maintenance jobs. I also work closely with developers to resolve any common issues such as performance. ? As the Trust lead DBA my responsibilities also included heading up the trust upgrade project from SQL2000 to SQL2005. ? My responsibilities also including the evaluation and recommendation of third party products that could support management initiatives regarding the overall health and stability for our Enterprise SQL environments. ? In my tenure as a SQL DBA I have upgraded/migrated 100's of database through many different OS and database platforms. Senior SQL Server DBA TIAA-CREF - New York, NY January 2000 to August 2005 Investment accounting systems responsibilities were to calculate fund prices and adjustments during the business day. As well as sending the company's daily NAV file to our vendors (i.e. NASDAC, BFDS). ? Net Asset Value which we call the NAV is a system that calculates the entire companies Net Asset Value on a daily basis, which will reflect every morning in the New York Times. ? Longview Trading system supports the company traders in three locations NY/CA/NC. The support for systems requires 24/7 coverage. The Longview trading system is a third party product present many challenges in the performance and tuning area. ? As senior database administrator I was assigned the task of creating a real-time disaster recovery plan for our investment accounting SQL server environment. I was also given the task of upgrading our SQL 6.5 environment to SQL 2000 during a period of great change at our company. ? Another group initiative was to develop an SQL SERVER ALERT system. This system would notify Database administrators, mangers or any other support personal via email or pager notification. This was accomplished by incorporating Microsoft Exchange server and SQL server. SQL server used Exchange server as a message distributor whenever certain SQL server errors were raised. ? As senior database administrator my responsibility also included supporting some of our most important Database applications such as our Portfolio Management system, National call center system, Individual/Institutional websites, Landmark trading system and Reconciliation. All of the systems mentioned were all daily measurements of the company's day to day success. Education Management Information Systems University of Science and Arts of Oklahoma - Chickasha, OK 1994 Associates Degree in Liberal Arts Fulton Montgomery Community College - New York, NY 1990 Skills Database, Database design, Dbms, Ms sql server, Ms sql server 2008, Sql server, Sql server 2008, Sql, Stored procedure, Stored procedures, Disaster recovery, Sox, Veritas, Clustering, Active directory, Netiq, Scom, Solarwinds, Tivoli, Tsm Additional Information Technical Qualification: Software: SCOM, TSM, NETIQ, Tivoli, PBM, VERITAS Net backup, SolarWinds, Logic Monitor Databases: MS SQL Server 2008/2008R2/2012/2014/2016/2017 Standard/Enterprise/developers Edition Op Systems: Windows 2000/Windows 2003/Windows 2008R2/Windows Server 2016 SQL Server Skills - 2005/2008R2/2008/2012/2014/2016, Azure, Amazon RDS ? Good Communication skills - ability to understand and solve technical challenges as well as affective communicate solutions to the business community. ? SOFT SKILS - strong work ethic, willing team player, sharing knowledge among team members. Collaboration between global teams. ? Database Architecture -spec out SQL instance based on requirements, Logical and physical database design. infrastructure planning, ? SQL Server VM Consolidation Projects ? SQL Database and server level configuration - Best Practices ? Ability to perform Custom Database Maintenance utilizing T-SQL code. ? SOX database Management ( Extensively Involved in DBMS that were under SOX guidelines) ? PBM - Policy Based Management - Enforce company database standards and SQL best practices ? Disaster recovery Planning based on RPO/RTO ? Database Mirroring Design and Implementation ? Log Shipping for Legacy SQL server systems ? Collect Vital SQL server data using stored procedures and DMV'S ? Advanced error handling for Stored procedure execution ? SQL server security/ Active Directory ? QUERY STORE ? High Availability - Microsoft database Clustering - Installation, configuration, Maintenance ? HA + Disaster recovery AG Design and Implementation ? Multi-Site WSFC + AG Design and configuration ? FCI SQL Server Clustering - Active\passive, Active\Active\passive ? CDC- Change Data Capture ? SQL Server Management Data Warehouse - MDW ? SCOM - Installing and configuring SQL Server management packs ? Microsoft Azure PaaS and IaaS hosting SQL server technology Senior SQL Server DBA Responsibilities included but not limited to: Current Role ? Influence and provide leadership beyond my own projects across multiple customers ? Provide technical escalation expertise for database system problems ? Provide design expertise for complex database solutions ? Maintain an awareness of developments in emerging technologies and disciplines relating to present and future products and solutions through personal research, continuing education, seminars/conferences and related activities. ? Promote and encourage adoption of standards, processes, and SLAs ? Lead or manage work of others and other duties assigned by my Management	Database_Administrator
Secretary II Secretary II Secretary II - West Virginia Division of Personnel Spencer, WV Work Experience Secretary II West Virginia Division of Personnel - Charleston, WV November 2017 to Present Created Access database solutions for various sections of Personnel as needed. ? Improved efficiencies and accuracy through Access database solutions and use of templates. * Disqualification Process from 2-3 day minimum down to 2-3 hours maximum. * Settlement routing time reduced to half ? Increased accuracy and ease of reporting. Process and track Settlement Agreements and Grievance Documentation for agencies under the jurisdiction of the Division of Personnel. Review, update and maintain procedures and reference books for both Employee Relations and Legal sections of the Division of Personnel. Provided support and coordination for Legal Counsel, including but not limited to database tracking, mailings, archiving and scheduling. Provide support and coordination for Employee Relations, including but not limited to scheduling, advisory, reporting and archiving. Executive Administrator/ Database Administrator Main Street Project (nonprofit) - Northfield, MN February 2015 to March 2017 consultant 2015; employee 2016-17) Organized and implemented tracking database and controls for office. ? Created database solutions as needed ? Continuously maintain, update and track critical information using File Manager Pro/Server database ? Developed and implemented various procedures both office and farm related for consistency and accuracy Review and edit training and production manuals. Implemented new accounting policies and procedures to address audit concerns Coordinate schedules and essential functions of staff, supporting CEO, CFO and COO Compile and send out quarterly newsletter to contact database Provide support and coordination of information and scheduling for Board Members Additional office support and management duties as needed Field Service Manager/ Senior Field Service Manager GTECH - Miami, FL September 2010 to December 2014 Roseville, MN - May 2007 to September 2010 Department/State level responsibilities and accomplishments (87 personnel, including 5 direct reports): Trained, evaluated, mentored, created and enforced policies and procedures. Created, maintained (and improved) budget of 7M Created a Get Well program for Florida; Reduction of Penalties Team won Presidential Award from Company (highest honors) Corporate level responsibilities and accomplishments: Developed and maintained corporate reports. Request for Proposal (RFPs) Drafting and editing: assisted and led the field service related contract responses resulting in four contract wins for 2014 and one for 2015. Provided backup support to Regional Director. Led and sponsored multiple Corporate Initiatives. Mentored Wisconsin Supervisor Technology Section Supervisor GTECH - Roseville, MN February 2003 to May 2007 Supervised eight operators and their daily activities, schedules and training Developed, wrote, and maintained disaster recovery, security manuals, and operational procedures. Responsible for testing, tracking and downloading software changes. Assisted in incident investigations, provided information necessary for incident reports and follow up items to the customer. Interfaced with local management and customers, assuring immediate response to all critical and non-critical issues. AIX Senior Systems Administrator IGT, OES - Roseville, MN February 1999 to February 2003 Monitored and maintained nine IBM RISC boxes (approximately 100 users) Interfaced with local management and customers, assuring immediate response to all critical and non-critical issues. Provided testing of new software and participated in the South Dakota Online Conversion (new systems and software). Created and maintained System Administration, System Emergency Procedures, and Training Manuals. Lead Operator/Operator IGT, OES - Roseville, MN September 1996 to February 1999 Assisted in incident investigations. Assisted in the daily operation of computer systems. Generated reports required. Verified the validity and clarity of computer reports and other output before release. Provided Hotline support. Interfaced with local management and customers, assuring immediate response to all critical and non-critical issues. Assisted with training of operational staff and provided staff support for all shifts. Provided testing of new software and participated in the Montana instant conversion Administrative Specialist US Army 1984 to 1987 Honorable Discharge Education Business Management Metro State University - Saint Paul, MN September 2009 to May 2010 Axia College - Phoenix, AZ January 2007 to May 2008 Military Service Branch: United States Army Rank: SP4 Additional Information SKILLS Executive Administrator/Support Program Management Contract Negotiations Fiscal Accountability (Budgets up to $7M) Information Management Organization and Scheduling Create and enforce Policies and Procedures Create Reports to Streamline Operations Communication Skills (oral and written) Leadership File Maker Relational Database Advanced Excel User Advanced MSWord User Advanced Presentation preparation UNIX AIX Access	Database_Administrator Systems_Administrator
Senior Database Architect Senior Database Architect Senior Database Architect - Korn Ferry League City, TX Work Experience Senior Database Architect Korn Ferry - Minneapolis, MN April 2014 to Present Currently I am architecting, leading, and implementing data solutions for cutting edge employee pay and assessments applications. These applications utilize multiple database platforms from SQL 2012-2016, Oracle, and MySQL via AWS, Azure and on premise. Our current pay initiative is implemented using Analysis Services (Tabular), Power BI and Reporting Services for both dynamic and static reporting. Our assessment and scheduling (Java and C#.net applications) utilize SQL Server, Oracle, MySQL and Mark Logic databases. As a database architect, I am developing new data warehouse solutions, providing support and training to other developers, optimizing poorly performing queries, creating database standards, monitoring production environments, and migrate databases to specific database standards. ? Implemented database standards for database object design, naming conventions, Integrated Services packages, and Reporting Services. ? Defined standards for new Integration Services projects and environments deployment strategies. ? Provide training on database technologies; from Integration Service and Reporting Services to query optimization and performance tuning. ? Implemented a service broker solution to ensure user details are replicated asynchronously to another data store. ? Converted a poorly performing linear java based application to a scheduled SQL Job which reduced total processing time from minutes to less than a second. ? Built an SSIS package to compile data from multiple data sources into an XML document and sends it through secured web services to reporting and analytical teams. ? Setup and configured SQL Azure database instances (IaaS/PaaS). ? Overhauled maintenance plans to ensure backup types and schedules meet business needs as well as proper index and statistics maintenance. Adjunct Faculty Metropolitan State University - Saint Paul, MN May 2002 to December 2016 Provide an alternative learning style for higher education students, by ensuring that students are given both theoretical knowledge as well as industry knowledge. Current core classes which I instruct include ICS 140 Introduction to Java Programming and ICS 325 Internet Application Development. ? Instruct the client and server side web development courses. ? Instruct introductory Java Development courses ? Core Lectures Include: XHTML, CSS, JavaScript, PHP, ASP, MySQL, XML, and Java ? Minor Lectures Include: Database Management, Software Engineering, Software Development and Design, Encryption, Flash, and secure transactions. Sr. SQL Server Consultant/SQL Architect Cargill - Hopkins, MN December 2013 to November 2014 Provided reporting services consulting for an aggressive Microsoft System Center Configuration Manager roll out. As a consultant I provided data discovery, report development, reporting best practices, reporting design, query optimization, and SQL training services. ? Created a data dictionary for commonly used artifacts in the SCCM Database. ? Implemented security using role based access control functions. ? Reduced a Corporate Hardware report from a 5 minute runtime to less than 15 seconds. ? Implemented functions for CSV processing in procedures. BI Worldwide, Eden Prairie MN Database Architect December 2013 to April 2014 Architected multiple SQL Server Databases for customer engagement, employee survey, and prize distribution web applications. As a data architect I am implemented and developed database standards, optimizing poorly performing queries, constructing ETL solutions, and migrations from Oracle to SQL Server. ? Migrated a pseudo transactional database from Oracle and SQL Server to a SQL Server data warehouse. ? Implemented an SSIS ETL solution for extracting customer engagement surveys. ? Implemented a data solution for customer region, district, and market sales for employee incentives and initiatives. ? Created a random prize generating algorithm based on user participation. Tech Lead Database Architect 3M - Saint Paul, MN September 2011 to December 2013 Architected a SQL Server Database for an innovative advertising and marketing web application using Visual Studio Database Projects. As a tech lead I was responsible for providing guidance, direction, and support to other database team members. As a database architect I developed optimized database artifacts, ETL solutions, and conceptualized the future database paths. ? Integrated CRM with the primary operational data store with SSIS using the CRM software development toolkit. ? Implemented an SSIS ETL solution for extracting point of sale data. ? Implemented an SSIS slowly changing dimension solution for migrating type two operational data into a data warehouse solution. ? Created Data Mart and Operational Data Store Databases for storing quick service entities ? Created SSIS unit testing solution to ensure changing database artifacts do not disrupt running SSIS solutions ? Implemented an SSRS quality analysis report for validating accurate data ? Responsible for creating and optimizing stored procedures and functions ? Worked close to the project owners and business analysts to properly develop Agile user stories and detailed implementation plans for development and testing strategies Application Architect / Database Administrator Ceridian Corporation - Bloomington, MN February 2004 to September 2011 Managed application and database development processes and resources to ensure the reduction of implementations time for new customers while improving the quality and experience for a new customer. Design and assist in development of cost saving tools, to drive down customer costs, while increasing company profits. ? Developed an enterprise data store and BI solution which allows accessibility into replicated customer data stores and provides detailed business metrics. ? Implemented a Tax Service SSIS package to import Oracle tax and payroll data to ensure implementation consistency for new customer onboarding. ? Developed database architectures for enterprise applications. Managing schemas and implementation plans using Visual Studio Database Projects. Revising Entity Framework models to match the database schemas. ? Migrated several DTS package to SSIS packages. ? Migrated a legacy IBM Knowledgebase solution to an ASP.net application which integrates into the Microsoft Dynamics CRM solution, and embraces Single Sign On technology from multiple applications utilizing WIF and ADFS. ? Built an activity based costing tool, which monitors resource utilization and provides metrics for bottlenecks in a process. ? Administer SharePoint web development and design. Built an external facing customer tool external users can security access their documentation stored on an Internal SharePoint Server utilizing SharePoint Web Services technology. ? Developed a reporting application based on Microsoft Word 2003's WordML, which the templates are developed with Microsoft's Smart Tag functionality Software Developer IQ Ventures, LLC - Bloomington, IN May 2003 to February 2004 Primary responsibilities as a software developer for IQ were to ensure quality software releases and provide development documentation and support. While developing software I was involved in developing an online reservation system using asp.net web services. Also began the design / development for the new reporting engine within the POS system. This reporting system was scheduled to have a local interface for the restaurant reporting, as well as using SQL Reporting Services for enterprise reporting. ? Develop IQ Point of Sale Restaurant System using VB.NET ? Develop Internet Interfaces for Web Access to Data using ASP.NET ? Develop testing strategies for new system releases ? Development Documentation for all existing products and future product enhancement. System Administrator Nath Companies, Inc - Bloomington, MN August 2000 to May 2003 While employed with Nath Companies I managed many large initiatives including both Software development and Hardware improvements. I converted a nightly data polling system, which had 70% success, into a data replication solution, which had 95% success. I updated and standardized over 200 restaurants computer infrastructures, which reduced IT support levels by 40%. ? Implemented POS flat file extracts with Data Transformation Services. ? Managed performance and development of SQL Server Databases. ? Build Reporting/Business Applications using Visual Basic ? Develop Interactive Web Pages with ASP, IIS, JSP, Servlets, and Apache. ? Manage and Support Denny's and Burger King's Networks and Back Office Servers. ? Maintain and monitor the Windows 2000 network infrastructure ? Build and implement Windows 2000 workstations. ? Install and set up IIS, and SQL Server 2000. Remedy Developer/System Analyst Unisys - Eagan, MN June 1999 to August 2000 I started as a helpdesk analyst and quickly moved into a development role. I managed the internal helpdesk web site, and began developing the Remedy Helpdesk solution. While working on the Remedy development team, I developed many custom reporting and web applications to view statistical help desk data. ? Developed and implemented helpdesk software with Remedy. ? Developed Interactive Web Pages with ASP to access the Remedy AR Database. ? Developed and maintained a helpdesk and Remedy web pages. ? Provided hardware and software assistance on personal computer issues. ? Troubleshot and resolved issues on 2200, A-series, UNIX, and NT mainframes. ? Developed support web pages for new external clients acquired by Unisys. ? Maintained and developed C++ code to complement Remedy. Project Manager Advance Circuits Inc - Roseville, MN June 1992 to April 1999 I was involved with many quality assurance processes and teams while employed with Advanced Circuits. I developed an application which would take in measured data from solder thickness x-ray, and display statistics which were used to determine current process quality. I lead a team to an "Excellence in process characterization" award given by Motorola for improving a process from a two sigma to a six sigma process. ? Developed Visual Basic 5 Applications ? Managed Six Sigma Teams to ensure Quality within processes ? Developed Access applications for quality assurance. ? Managed a variety of projects in a production environment. ? Maintained quality and production flow in high production areas. Education Bachelors of Science in COMPUTER SCIENCE Metropolitan State University - Saint Paul, MN 2002 management Century College - White Bear Lake, MN 1995 Skills Database (10+ years), Data warehouse (10+ years), Uml (10+ years), Business intelligence, Integration (10+ years), Business requirements (10+ years), Sql Server (10+ years), Ssis (10+ years), T-SQL (10+ years), ETL (10+ years), SSRS (10+ years) Certifications/Licenses Microsoft Certified Solution Associate February 2014 to Present SQL Server 2012 Microsoft Certified Professional: June 2013 to Present 70-461 Querying Microsoft SQL Server 2012 70-462 Administering Microsoft SQL Server 70-463 Implementing a Data Warehouse Additional Information Areas of Knowledge: ? Writing complex and performing queries to solve business needs ? Tuning poorly performing queries ? Designing and implementing data warehouse artifacts using Kimbal and Inmon techniques ? Using business intelligence tools to create integration services packages and reporting services reports ? Creating database upgrade scripts and deploys using schema and data comparisons ? Understanding and communicating business requirements though UML diagrams and implementation plans.	Database_Administrator Software_Developer Systems_Administrator Project_manager
Associate Database Administrator Associate Database Administrator Associate Database Administrator Commerce, TX Work Experience Associate Database Administrator OSI Consulting Pvt Ltd - Hyderabad, Telangana November 2014 to February 2017 Telangana, India Education Master of Science in Business Analytics in Business Texas A&M University - Commerce, TX April 2018 Master of Computer Applications in Computer Applications GITAM University - Visakhapatnam, Andhra Pradesh May 2013 Bachelor of Computer Applications in Computer Applications Acharya Nagarjuna University - Guntur, Andhra Pradesh March 2010 Skills AIX (Less than 1 year), C (Less than 1 year), Linux (Less than 1 year), PERL (Less than 1 year), Python (Less than 1 year) Additional Information Oracle EBS: Oracle Applications 11i and R12 Databases: Oracle 10g, 11g, 12c, MySQL Operating Systems: windows, Red Hat Linux AS 4. x\|5.x, OEL 4.7, IBM AIX, Solaris 3rd party tools: VNC Server, VMWARE, SQL Developer, Toad and Other Technologies: C, C++, PERL, Shell scripting, RUBY, Web logic, Demantra, OBIEE, R, Python	Database_Administrator
Procurement Coordinator Procurement Coordinator Procurement Coordinator - Northrop Grumman Phoenix, AZ Work Experience Procurement Coordinator Northrop Grumman - Chandler, AZ July 2018 to Present Expediting experience managing the buying process from RFQ to Close Out Most recently supporting FAR/DFAR acquisition for the Launch Vehicles Group of Northrop Grumman, purchasing and negotiating for programs including the NASA Antares, Minotaur Rocket, Ground-based Midcourse Missile Defense Program (GMD), Air Force Heavy Lift, OmegA Space Capsule and other aerospace and rocket-centric programs Worked on needs for the Quality, Manufacturing, Test and Integration teams by submitting RFQ's and negotiating, executing and expediting purchase orders and change orders Strong experience with MRP and ERP data management systems including Deltek/Costpoint, SAP and Oracle; excellent skills with MS Office and MS Excel FAR 12 and FAR 15 Compliance in procuring commercial good including COTS, FAR 15 -Source Selection process, RFP, RFI, pricing negotiations, DFAR -DOD procurement processes, including justifications and SOW, Unique Item ID wihin excel create and manage databases, create charts and graphs, use pivot tables, and use advanced functions such as Vlookup Have managed as many as 1500 open PO's on a daily basis, Background with mechanical metal parts, machined parts and fabrication, Evaluate bids and proposals and make award recommendations, Establish, maintain, and monitor supplier agreements, Research, evaluate, recommend, integrate, and replace/terminate suppliers, Experience reviewing drawings, diagrams, prints and schematics Purchasing Assistant Troxell Communications - Phoenix, AZ April 2016 to July 2018 Reported to Director of Purchasing and assisted in day to day operations of purchasing department. Main responsibility is accuracy of 1000+ daily POs, responding to vendor questions, discrepancies and conducting research on variances. These modifications included, pricing updates, special Registrations, incorrect SKUs or updated prices. Managed multiple outlook mail boxes and responded to over 100+ daily e-mails. High level of organization skills needed to follow up with customers, account executives and other departments to resolve issues. Product Database Administrator Troxell Communications - Phoenix, AZ September 2015 to April 2016 Maintained and managed product database of over 200,000 SKU's representing over 200+ manufactures and distributors. Reported directly to the Director of Purchasing and was a key member of the team responsible for over 200+ SKU's modifications and adjustments on a daily basis. These modifications included, pricing updates, special Registrations or promotions, bundles and discontinued product updates. Supported our database functions with daily vendor uploads of several hundred SKU's at a time. Accounting Department Clerk Troxell Communications - Phoenix, AZ April 2007 to September 2015 Processed EFT anc ACH payments, refunds along with adjust system accourdinly Pulled invoice, compared with ledger, processed payment and cut checks to suppliers Daily invoice entry from 200+ different vendors. Averaged 100 to 300 invoices processed daily Prepare batch for ACH run Verified validity of account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments, and from customers Providing general clerical and administrative support to all levels of Company employees including Senior Management Collections of past due accounts Accountable for identifying caller's needs, directing and screening calls, taking and relaying messages Responsible for high Volume of calls Covered lunchs for other employes as needed Credit care transactions entry and reconciliation Ensured month end was completed with all payments made and all reports were completed Assist with Month end processing Other duties as assigned Education GED Rio Salado Community College - Phoenix, AZ 2018 Skills BILLING, INVOICING, TELEPHONE, PROOFREADING, ORDERING	Database_Administrator
Sr. Oracle DBA Sr. Oracle DBA Sr. Oracle DBA - Wipro Technologies Irving, TX 9+ years of experience as an Oracle Database Administrator, having hands on experience on Oracle 10G,11g and 12c, Real Application Cluster (RAC), installation, configuration, upgrades, Migrations, patches, performance tuning, backup and recovery, cloning, space management, production support, database security. Experience in Installation and administration of Oracle 9i, 10g, 11g and 12c on UNIX/LINUX environment. Excellent knowledge in Hot/Cold Backup and Recovery and Cloning of databases using RMAN. Experience in Database upgrades from 11.2.03 to 11.2.0.4 and 11.2.0.4 to 12.1.0.2. Experience in Database Migration from AIX to LINUX and Solaris to LINUX. Planning and implementation of PSU and CPU patches on standalone and RAC databases. Configuring RMAN backups to TSM, AVAMAR and Disk. Experience in creating SOP'S. Experience in Performance tuning (SQL Tuning, Database/Instance Tuning, and Memory Tuning). Experience OLAP, Logical and Physical Database Design, Backup and Recovery procedures. Experience on Data Replication using Snapshot, Materialized views, export/import. Expertise in Oracle Enterprise Manager (12C OEM) and setup of Oracle Grid Control, agent installation, adding targets, creating users and monitoring performance of databases using OEM Experience in Golden gate. Experience in working on Database security Database Vault and database complains CIRATS. Experience on oracle apps and upgraded experience in oracle apps HRMS and financial databases. Experience in project planning and implementations. Experience in working on Manage now, Remedy, Service now tools. Good knowledge in ITIL process. Work Experience Sr. Oracle DBA Wipro Technologies - Irving, TX April 2016 to Present Citibank is the consumer division of financial services multinational Citigroup. Citibank was founded in 1812 as the City Bank of New York, later First National City Bank of New York. The United States is the largest single market with approximately 26% of branches, generating 51% of revenues. Citibank's 983 North American branches are concentrated in major metropolitan areas including New York City, Chicago, Los Angeles, San Francisco, Washington, D.C., and Miami. Latin America markets make up 25% of revenues, Asia 20%, and Europe / Middle East / Africa 4%. Responsibilities: Installing Oracle databases 11gR2 and 12c. Installing OEM 12C agents and monitoring database through OEM. Cloning/Refresh of databases through RMAN and expdp/Impdp. Creating physical standby databases using active databases clone future. Upgrading database from 11g to 12C. Golden gate replication. Migration of oracle databases to different OS platforms, migrated/merged CATALOG database. Creating test databases using active clone future for reporting and performance tuning tests. Monitoring database through OEM. Database security complains and User administration: Managing users, roles and grants and privileges. Applying the database PSU, CPU and one-off patches. Handling performance issues, analysing long running queries using sql adviser and AWR reports. Scheduling RMAN backup's jobs and fixing backup issues. Recovering database from user errors and corruptions using RMAN. Handling RAC related issues like relocating services to their respective nodes, checking CRS services, Creating Services, enabling SRVCTL trace to find out the issues. Performing root cause analysis of production downtime issues like node eviction and issues due to hardware failures. Performing DR test and restoring the databases to past time using flashback. Working on ITIL process, creating change records, Problem tickets (RCA), Incidents and request. Joining CAB, TAB calls on weekly basis. Project: 3 Oracle DBA Wipro Technologies Oracle Database Administrator Williams Companies - Tulsa, OK November 2012 to March 2016 The Williams Companies, Inc. is an energy company based in Tulsa, Oklahoma. Its core business is natural gas processing and transportation, with additional petroleum and electricity generation assets. Responsibilities: Installation of oracle database software and creating databases as per the application requirement. Upgraded 11g database to 12c database using DBUA and export/import. Upgraded ERP 11i application database from 11.2.0.3 to 11.2.0.4 and upgraded critical (HRMS, financial) application databases from 11g to 12C. Creating and configuring oracle 12c dataguard physical standby database. Creating Database vault and tablespace level encryption and configuring backups for Wallet files. Lead Database Migration/Upgradation Projects and played a key role in ERP Upgrades and PeopleSoft Database encryption Project. Installation of oracle enterprise manager 12c oracle management repository and deployed agents. Manage agents using emctl utility and creating incident rules in enterprise manager 12c. Configuring administration groups, automatic discovery of targets and creating template collections in oem 12c. Cloning a 11g real application cluster database using rman to create a duplicate rac database Installed 11GR2 RAC on RHEL 5.5 and involved in migration of databases to RAC environment. Monitoring Health checks of OCR, VOTING DISKS and Interconnect for better performance and troubleshooting issues in RAC environment (11GR2). Configured Physical Standby for Production databases and converted Physical standby to Snapshot Standby and ACTIVE data-guard. Configured DataGuard Broker and registered, maintained primary and physical standby databases. Configured Extract and Replicate pumps for Golden gate replication. Troubleshooting issues in GOLDENGATE Environment using LOGDUMP. Experience in Administering Oracle Database 10g and 11g using Oracle Enterprise Manager (OEM). Applied patches on 10g from 10.2.0.1 to 10.2.0.x and upgraded databases from 10g to 11g. Performing Database clone/ refresh activity as per the client requirement. Experience in performing backup and recovery operations using RMAN. Scheduled Oracle Jobs and Backups using CRONTAB. Restoration and Recovery of databases at the times of occurrence of critical failures. Environment: Oracle Database 11g, 10g, 9i, Sun Solaris, Linux, SQL SERVER, RAC , Data Guard, PL SQL, RMAN, AWR , ADDM, TKPROF, Toad, DbArtisia, Grid Control, SQL*Loader. Oracle DBA IBM September 2010 to November 2012 Supported various development efforts, installed, patched, upgraded, tuned, troubleshot and performed other various DBA functions surrounding Oracle's Database technologies. Responsibilities: Handling more than 1600 databases including Production, Pre-production and Development boxes. Installation of Oracle 9i and10g on UNIX and Windows platform and creation of Database. Installation of Database security patches and performing the point release upgrade. Installing Oracle Client of version 10.2.0.4, OEM. Standby Database Rebuild using RMAN. Frequent refreshing the Database of size 1.2 TB using RMAN. Involved in the server migration activities. Administrating oracle9i, 10g, and Oracle 10g RAC, standby database. Performing periodical Backup, Restoration and recovery using RMAN. Database Restoring from Production to Test and Development Database using RMAN and performing Point in time Recovery. Monitoring databases space requirements and adding spaces as per the database. Managing tablespaces, data files, redo logs. Managing Users, Privileges and Roles. Monitoring disk Space utilization CPU, Long running SQL jobs. Handled Databases in RAC and OS Cluster environments. Day-to-day business database support and management of the production DB. Support activities that include areas like Problem Management, Incident Management and Change Management. Handling Alert tickets and the severity tickets with incident tracking tools Remedy and Manage Now. Co-ordination with the team to meet the SLA between vendor and client. Working on CIRATS with customer and application owners to fix complains. Environment: Oracle10g, 11g, RAC, DATA GUARD, ASM, DATAPUMP, FLASH BACK, OEM Grid Control. Oracle DBA IBM May 2008 to September 2010 Supported various development efforts, installed, patched, upgraded, tuned, troubleshot and performed other various DBA functions surrounding Oracle's Database technologies using Oracle 11g/10g/9i. RAC and ASM technology for over 3000 databases. Responsibilities: Handling more than 3000 Databases it includes production, Development and Test Databases. Providing 24x7 on-call supports. Performed a Major role in Knowledge Transfer Process from IBM to Wipro. Documentation of SOP'S and SMTD. Performing CPU and PSU Patching activity on all database as per the process. Monitoring the Database through tools and alert mechanism (Custom scripts, OEM, HP Monitoring Tool ) Coordinating the patching activity and working on complains issues (testing the patches and creating the documentation). Installing oracle database software and creation of Database. Installing OEM 11g client on the Databases servers. Providing RCA for high severity incidents. Creating AWR reports and stats pack reports whenever required. Audit of the Data/ Database objects for auditors. Performing the schema refresh with IMPDP/EXPDP. Refreshing development and test databases from Production Databases, with RMAN as per the customer requirement. Performing Database upgrade 10G to 11G and migration from AIX to Linux. Monitoring daily database backups and resolving the issues. Monitoring databases space requirements and adding spaces as per the database. Managing Users, Privileges and Roles. Creating Standby and standalone Databases with active database future. Performing manual log sync on standby databases when required. Performed Physical Offline and online Backups. Performing Complete and Incomplete Recovery. Creating snapshots, restore points and restoring the database. Restoring the tables using flashback option and restoring tablespaces by mentioning auxiliary location. Creating Service requests and working with to Oracle Team for technical support. Performed Database Build on new servers. Implementation RAC and ASM on standalone databases. Implemented RMAN backups with AVAMAR. Working on Database performance issues and tuning where required with the help of OEM and DB artisan. Creating Incidents, changes and services requests through service now tool. Attending CAB, TAB and RCA meetings. Managing other projects apart from BAU project. Close interaction with customer, applications owners and the business users. Co-ordination with the team to meet the SLA between vendor and client. Co-ordination with audit and practice teams from within the organization. Arranging technical training to team by external teams. Scheduling shifts and managing team. Providing support in High priority issues and joining escalation calls and reviewing, approving changes. Environment: Oracle 10g/9i, Sun Solaris, HP-Unix, UNIX, Linux 4.0., RMAN, DBCA, DataGuard, EXPLAIN PLAN, Cloning, OEM, TKPROF, Toad, PL/SQL. Education B -Tech JNTU - Hyderabad, Telangana 2007 Skills ORACLE, PL/SQL, SQL, AIX, LINUX	Database_Administrator
GIS Database Administrator GIS Database Administrator 23 years GIS/IT experience. Recently relocated to Seattle. Seeking employment in the greater Seattle area. Seattle, WA I have worked in Information Technology for 23 years. My area of expertise is Geographic Information Systems (GIS), primarily using ESRI products and methods. For the past 19 years, I have served in a senior role as GIS Manager or System/ Database Administrator. At various times I have supervised GIS and IT staff, served in senior role within a GIS division, or operated as a one-man GIS shop. I have often been required to perform information technology support outside the scope of GIS, including server deployment and administration, database administration and reporting, and network hardware installation and support. As such, I have significant experience in these areas. My broad experience in these areas has allowed me to develop strong problem-solving skills and the ability to adapt quickly to better support agency or business goals. Authorized to work in the US for any employer Work Experience GIS Database Administrator Berkeley County (SC) Government - Moncks Corner, SC August 2018 to May 2019 Apache/ArcGIS Server Web Server Administration SQL Server Database & Server Administration Manage Database & Flat File Backups Manage Nightly Update Processes (Python Scripts and Windows Tasks Manager) Enterprise Geodatabase Administration Manage & Deploy ArcGIS Server Map Services Develop New & Update Existing Web Mapping Applications (HTML5/JavaScript/Web AppBuilder) Manage Configuration & Deployment of New Hardware Create Python Scripts to Automate Tasks Manage ArcGIS Online Organization & Content Manage GIS Department Web Content Manage External Data Requests Support GIS Consortium Members Advise & Support County-wide Initiatives Involving to GIS Assist with GIS Department Management GIS Manager SCDHEC - OCRM - Charleston, SC July 2004 to August 2018 Enterprise Geodatabase Administration Daily/Weekly Permitting Data Update Development of New Data Sets Annual Acquisition of Supporting GIS Data from Various External Agencies ArcGIS Desktop Support Develop of ArcGIS Server Map Services Develop of GIS Web Applications (HTML & JavaScript) ArcGIS Online & Collector App Support Project Management Spatial & Statistical Analysis Environmental Analysis Emergency Response Support Pictometry Administration SharePoint Development & Administration IT-Related Purchasing and Budgeting ArcGIS Server Administration (Standalone - ArcGIS Server Standard, ArcSDE, SQL Server 2008, IIS) ActiveDirectory Administration File Server Administration and Backup Workstation Deployment and Support Permitting Database Query & Statistical Analysis (Oracle) Create Web & Presentation Graphics (Paint Shop Pro) Document Management System Support (EMC Application Xtender) Supervise OCRM IT & GIS Staff Unix Administrator City of Charleston SC - Charleston, SC 2002 to 2004 Managed all Unix servers (HP-UX) supporting Oracle Database System, Police Department Records Management System, & Police Dispatch Operations Managed All Unix and Windows Server Backups Assisted with Administration of Windows Servers Developed and Maintained Active Server Page (.asp) Websites for Various Departments Assisted with Desktop Support & Network Troubleshooting GIS Manager City of Charleston SC - Charleston, SC 2000 to 2002 Supervised GIS Staff Coordinated All GIS Support Projects Migrated GIS Environment from Unix-based Arc/Info 7.x Deployment to Windows-based ArcGIS Desktop Deployment Implemented the Use of ArcSDE/SQL Server for GIS Data Storage Implemented the Use of ArcIMS for Internal Data Viewing GIS Specialist Eagan, McCallister Associates - Hanahan, SC 1998 to 2000 Performed Data Analysis and Application/Tool Development in Support of Federal Contracts with Space and Naval Warfare Systems Command (SPAWAR). Applications were developed using Visual Basic 6 and ESRI MapObjects, and custom ArcView - Avenue scripting. Maintained and Enhanced NAVFAC - Charleston Internal Forestry Management System Assisted in the Development of GIS-based Environment and Facilities Management System for Ingleside Naval Station GIS Project Manager/Technician University of Georgia - Athens, GA 1996 to 1998 Data & Cartographic Editing in Support of University Contract with the GA DOT to Develop County Road Maps Managed Project & Performed Digitization of Forestry Roads in support of University Contract with the GA Forestry Commission Managed Overall Project and Performed Analysis in Support of University Contract with State Farm Insurance of GA to Analyze Drive Times & Service Areas for Rural Fire Response Education Bachelors of Geography in Geography University of South Carolina 1995 Skills GIS Management (10+ years), GIS & Non-GIS System Administration (10+ years), Database (SQL Server) and Geodatabase Administration (10+ years), GIS and Non-GIS Analysis & Statistics (10+ years), GIS Web Application Development (ESRI API for JavaScript, JavaScript, HTML, Dojo, Jquery, Bootstrap) (6 years), GIS Python Scripting (4 years), Project Management (10+ years), ArcGIS Online, Web AppBuilder, Collector App (5 years), GIS-Based Environmental Analysis (10+ years) Awards DHEC Directors Award 2017 ESRI Special Achievement in GIS 2015 DHEC Monthly Award for Excellence 2008-06 Publications Beachfront Jurisdiction https://gis.dhec.sc.gov/shoreline/ Web application to provide information to the public regarding the State's beachfront jurisdiction. Searchable by address and parcel. Data and reports available for viewing and download. During the public notice period for the new lines, the application also provided direct access the permitting system "Public Comment" interface. Searches and map clicks determined the relevant beach area and routed the user to the appropriate public notice interface. After public notice ended, this functionality was removed. Beach Erosion Monitoring https://gis.dhec.sc.gov/bermexplorer/ Web application to provide the public information on OCRM beach erosion monitoring. Erosion data is collected annually along transects associated with survey monuments (3k points per monument). The application allows the user to quickly plot the elevation and bathymetry data to generate an elevation profile. Monitoring data is downloadable. Beach Renourishment https://gis.dhec.sc.gov/renourishment/ Web application to provide to the public information on past beach renourishment projects, including cost, sand volume, spatial extent, etc. It is updated as renourishment projects are completed. Beach Access and Water Quality https://gis.dhec.sc.gov/beachaccess/ Web application to allow the public to quickly locate public beach access locations based on proximity and amenities. The application also reports real-time data and status for water quality monitoring stations along the beachfront. Coastal Hazard Vulnerability Assessment https://gis.dhec.sc.gov/hva/ Web application to present the results of the OCRM Hazard Vulnerability Assessment, which involved the examination of shoreline change, storm surge, flooding, and social vulnerability data. Hurricane Matthew Map Tour https://gis.dhec.sc.gov/matthew_photos/ Immediately following Hurricane Matthew, DHEC participated in a beachfront damage assessment flight to triage beachfront impacts and focus response activities. Certain photos from the flight were selected and used to develop a map tour to provide the public a glimpse into the impacts along the beachfront. Coastal Zone Boundary Analysis http://www.scdhec.gov/HomeAndEnvironment/Docs/DHEC_CZBoundary_Study.pdf The S.C. General Assembly instructed to DHEC to examine the current Coastal Zone boundary. The boundary was established during the adoption of the Coastal Management Program in accordance with federal and state guidelines. The S.C. boundary was established in a geo-political manner - by county boundary. The study was requested to determine if there was a better way to establish the boundary based on environmental factors rather than political boundaries. The study required intensive GIS-based examination of coastal environmental variables such as estuarine habitat (saltwater and salt marsh), tidal influence, flooding, sea level rise, endangered species and species habitats, water quality, cultural resources, protections and designations, and watersheds. Not all components were used in the final analysis, but all were examined to determine the methodology to be used to conduct the study. Marsh Island Study https://scelp.org/posts/view/138 Marsh islands are small upland hummocks within salt marsh areas that typically cannot be accessed without bridge or boat. Regulations written in the early 1990s governed access to these islands. In 2005, the S.C. Supreme Court deemed regulations regarding access to marsh islands too vague. DHEC convened an advisory committee to study the issue and formulate recommendations for new regulation. In support of the advisory committee, intense examination of the over 3,500 marsh islands analyzing and classifying them by size and distance from upland using various parameters and thresholds was conducted. In the end, results from the analysis were used by the committee to recommend guidelines for a new regulation. Berkeley/Dorchester County Boundary Change - New Zoning https://gis.berkeleycountysc.gov/maps/new_zoning/ The position of the Berkeley/Dorchester county boundary was corrected in 2018. As a result, a large portion of what had been Dorchester County became part of Berkeley County. As such, new zoning designations for the newly acquired parcels had to be adopted. This web application was designed to inform new Berkeley County citizens of their new property zoning, and provide details about those designations.	Database_Administrator Project_manager Web_Developer Software_Developer
National Account Coordinator National Account Coordinator National Account Coordinator - Securitas USA Lafayette, NJ Authorized to work in the US for any employer Work Experience National Account Coordinator Securitas USA 2015 to Present Processed client security requests, resolved disputes, and communicated best-option solutions while meeting performance benchmarks (speed, accuracy, volume) Software Engineer/ Database Administrator Kinzart Productions 2008 to Present Create, maintain, and optimize computer programs and external databases for online entertainment and e-commerce within Second Life Support and Engagement Associate High Fidelity Inc 2017 to 2018 Engaged with new users to provide technical support and instructed in basic virtual reality usage on the platform as well as moderated multiple servers Education Associates Degree in Database Management Sussex County Community College 2009 to 2013 Skills Customer Service (4 years), Call Center (4 years), Microsoft Office (10+ years), MySQL (6 years), C++ (9 years), Javascript (1 year), Git (Less than 1 year), Comptia, Information Technology, It Specialist, Help Desk Awards SkillsUSA 2009 2nd Place New Jersey Computer Programming Certifications/Licenses NOCTI Certified 2009 to Present Certified for occupational field of Computer Technology Assessments Technical Support Highly Proficient August 2019 Measures a candidate's ability to apply protocols to identify errors and solutions in order to maintain system function. Full results: https://share.indeedassessments.com/share_assignment/1hafoiyfe5pf3nug Basic Computer Skills: PC Highly Proficient August 2019 Measures a candidate's ability to perform basic computer operations, navigate a Windows OS, and troubleshoot common computer problems. Full results: https://share.indeedassessments.com/share_assignment/svlsfzed3zadjadm Proficiency with Microsoft Office: Mail & Calendar (Mac) Expert August 2019 Measures a candidates proficiency in using Microsoft Office Mail and Calendar tools to manage their workload. Full results: https://share.indeedassessments.com/share_assignment/c0yu187r5kt-9cm Spreadsheets with Microsoft Excel Expert August 2019 Measures a candidates Microsoft Excel knowledge including common tools, PivotTables, conditional & nested formulas, and custom visuals. Full results: https://share.indeedassessments.com/share_assignment/kkg5b88ivzlwtemv Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.	Database_Administrator Software_Developer
Lead Database Administrator / Lead Technical Specialist Lead Database Administrator / Lead Technical Specialist Lead Database Administrator / Lead Technical Specialist Park Ridge, NJ 20 years of experience in IT industry with extensive experience in Application/Production Support. Delivered Level-3 production support and on-call on rotation supporting for 400+ servers (instances) in MS SQL server, Oracle and Sybase. Developed intelligent maintenance jobs, such as DBCC and statistics update, providing tool that removed hours' maintenance windows and improved on 24X7 production accessibilities. Developed alerting systems using Unix Shell, Powershell, Perl, and SQL and stored procedures to detect database errors, long-running blocking processes, and performance-based unusual metrics spikes, helping backend maintain reliability and allowing DBA and development teams to take proactive actions. Identifying and Solving Complex Production Issues with Ease Under Pressure Extensive IT experience in financial services industry as programmer, analyst, and database administrator. Possess strong equities and derivatives product knowledge and excellent scripting skills. Migrated databases to Amazon AWS and Microsoft Azure. Work Experience Lead Database Administrator / Lead Technical Specialist Refinitiv & Thomson Reuters - New York, NY May 2008 to March 2019 Directed support DataScope Select (DSS) and DataScope Onsite (DSOS), major platforms for delivering market and reference data, including equities and derivatives to global financial and investment management community. Delivered Level-3 production support and on-call on rotation supporting for 400+ servers (instances) in Sybase, MS SQL server, and Oracle. Developed intelligent maintenance jobs, such as DBCC and statistics update, providing tool that removed hours' maintenance windows and improved on 24X7 production accessibilities. Supported quality objectives by architecting benchmarking tests and creating scripts in Unix Shell / Perl in Linux and Solaris on patch and server (instance) installations, database version upgrade, and migration to new hardware and operating systems. Developed alerting systems using Unix Shell, Powershell, Perl, and SQL and stored procedures to detect database errors, long-running blocking processes, and performance-based unusual metrics spikes, helping backend maintain reliability and allowing DBA and development teams to take proactive actions. Minimized downtime through creation of tools for performance tuning, reverse engineering, backup, troubleshooting, and disaster recovery. Migrated databases to Amazon AWS and Microsoft Azure. Handled numerous production releases, incidents, and crises by working with teams worldwide from application development, DBA, QA, and Operations to business analysts and customers. Lead Database Administrator Refinitiv & Thomson Reuters - New York, NY October 2001 to April 2008 Supported mission-critical, fixed-income information services which included 200+ servers (instances) in Sybase, MS SQL server, and Oracle distributed worldwide. Trained offshore DBA teams. Improved DBA's administration work by writing and improving stored procedures. Developed ETL project, refreshing fixed income and pricing data. Deployed ABS, CMO database schema changes for releases, working with CMO development team on query optimization and at entitlement management and index rebuilding. Senior Programmer / Analyst, Senior Database Administrator Bridge Information Systems - New York, NY June 1998 to September 2001 Carried out development for fixed income and pricing services. Set up replication systems for CMO data distribution; Developed DBA's website using Perl / Unix Shell / HTML. Programmer / Analyst Dow Jones Markets - Jersey City, NJ May 1996 to May 1998 Established ABS and MBS market data. Designed projects extracting and processing multiple feeds from Oracle, integrating and loading in Sybase using PL/SQL, Perl, Unix Shell, and BCP. Established customer order and billing systems. Managed Sybase database server for the development team and handled data modeling and installing schema changes. Wrote procedures, triggers, and scripts using Sybase DB/C Lib. Education Master of Science Massachusetts Institute of Technology - Cambridge, MA 1995 Links http://www.linkedin.com/in/tie-peng-zhou-2106318	Database_Administrator
Senior Database Administrator and Systems Engineer Senior Database Administrator and Systems Engineer Senior Database Administrator and Systems Engineer Grass Valley, CA I have over thirty years of experience in business and data processing automation, emphasizing the design, development, implementation, performance, and reliability of business and executive information systems utilizing many different of types and flavors of DBMS, MS Server's, and Network utilities and tools, most hand built using PowerShell, DOS, VBScript, T-SQL, due to limited or no budget, to better gather, interrogate, then visualize data usage and flows for enhanced performance analysis end-to-end-and-back of data systems. I have extensive experience as a Microsoft Systems Engineer and Senior SQL Server Database Administrator, as Consultant, Lead, and Trainer responsible for hundreds of Servers spread across several time zones, states, countries, and specialize in all versions of Microsoft SQL Server starting with 4.2 - 2019, with emphasis on Server and Database performance, ETL automation processes across vast numbers of clients, both government and private, and disaster prevention and recovery, including mirroring, Log shipping, replication, and Windows / Sql Clustering. I had a minor career setback in that I was forced to take a year off from employment to care for a sick child. Now that she is all better, I am anxious to get back to doing what I love to do, solving problems, and making your data work for you, rather than you working for it. Work Experience Senior Database Administrator and Systems Engineer Service Master July 2017 to October 2018 * Worked nights and some weekends upgrading replacing their 10 MS Server 2012 Servers to MS Server 2016 * Replaced and re-bricked their 25 workstations from Win 7 to Win 10, and trained staff on usage * Single-handedly re-cabled their entire Network infrastructure within their facility * Performed assorted Server Admin and SQL DBA work as needed to support upgrades. * Migrated and upgraded their on-premises 2008 SQL Databases to MS Azure SQL 2017 Full-Time Experience: Senior Systems and Cloud Engineer A.G. Edwards April 2018 to June 2018 * Designed, implemented physical MS Server migration solutions to Amazon AWS for 25 servers. * Implemented automated Server advanced monitoring, and AWS dashboards * On-call Tier 2 & 3 support - worked with Helpdesk staff on resolving any issues that arose. * Trained Helpdesk and Server Teams on how to manage cloud based resources. Senior Database Administrator Purple Communications April 2017 to February 2018 * Lead DBA for 12 SQL Database Servers, of various versions, consisting of 200+ databases, spread across several facilities, across several states. * Implemented automated Server advanced monitoring, and some self healing, Server status tracking engine. Included data gathering, interrogation, alerting, and trending reports utizizing Powershell, Dos, Batch files for the automation, on a shoe string budget. * On-call 24/7 support - worked with Network Operations (NOC) staff on providing 24 / 7 support and monitoring across time-zones. * Managed JIRA and Confluence Ticketing and Project Release Assignment System. * Responsible for data protection, and movement during company merger from across country. * Created Updated Network / Server diagramming that could not be located utilizing various network, server tricks, apps, scanners to locate and inventory every server and database. * Authored several server upgrade, replacement, merger project documentations, quantifying the end-result power / perf needs once merger is completed. * Tested and augmented Disaster Recovery plan. * Ensured Database protection and resiliency during aggressive data and code release schedules. * Began much-needed data and database archiving solution, based on various retention guidelines that it was subject to. Eliminating the copies-of-copies-of-copies in a responsible, automated fashion, using sliding window data management techniques. This was able to reduce space usage, and add clarity of vision when slicing and dicing data, without having to deal with dupe records and wasted space. * Worked with Developers / ETL designers on plaguing issues, and plans of strategy that comes during a company merger, while working with other teams to keep the lights on. * Authored complex T-SQL stored procedures for everything from ETL of data from disparate data sources, to homegrown complete backup solution. * Analyzed T-SQL stored procedures for performance, security, as well as ensuring that all code met established coding standards, for object naming and usage. * Created, modified SSRS Report T-SQL for visualizing data in various reporting formats. Lead Windows Database and Web Server Administrator CA State Dept of Child Support Services September 2004 to March 2017 * Senior Lead DBA for 45 SQL Database Servers, of various versions, consisting of 1200+ databases, spread across several facilities, as well as 58 Counties, and utilizing several Public Cloud solutions (Including AZURE, AMS, AWS) for both Disaster Recovery, as well as geographic load balancing (RDS) of clients. * Senior Lead Web IIS Server Administrator for 20+ IIS Web Servers used to securely collect data and generate information used by 10,000+ Users. Web pages are .NET interactive for Case Workers, and data is visualized via Crystal Reports and SQL Reporting Services using both Dynamic T-SQL, as well as database stored procedures for reusability. * Lead Techie for managing technical aspects of IRS security audits of FTI information. I personally sat with IRS Contractors and worked through their SCSM, lasting 2 weeks, every 2 years. We always passed with flying colors. * Planned, implemented, trained all, with Active Directory, Networking, and other infrastructure servers supporting access to State Data, both across State Wide private, and Public Networks. * Created and analyzed use cases of current business methodologies to better understand how to redesign Business practices to save money, time, and realize more efficiency from their Database and Web Servers thus improving overall productivity. * Implemented home-grown, on a shoe-string budget, Server monitoring, maintenance, and reporting system, via Web and SQL with T-SQL, WMI, and powershell scripting, to support all managed assets * Migrated Databases / Servers through several versions of SQL Server, from 6.5 to 2016 as if it was magic. No downtime or negative impacts occurred as every detail was planned for. * Provide personal ongoing training sessions for Developers and Analysts on T-SQL Best Practices and proper implementation of .NET Technologies and SQL Database Services and T-SQL Stored Procedures. * Authored complex T-SQL stored procedures for everything from ETL of data from disparate data sources, to homegrown complete backup solution. * Analyzed T-SQL stored procedures for performance, security, as well as ensuring that all code met established coding standards, for object naming and usage. * Implemented Open Source eLearning Management System, utilizing Adobe Media Server (AMS) for Video Streaming and bandwidth Management to 58 Counties. * Responsible for Design, Implementation and Testing of Fail-Over for production Web and Database Servers to several secure remote locations as part of our Enterprise Disaster Recovery Plan. * Implemented and manage SSL Certificates and Secure FTP Configurations for both Automation, as well as Staff needs. * Created a Developer Workbench Intranet based site for collaboration with developers so teams could perform mind share functionality, learn about established T-SQL coding standards, and learn from each other regardless of physical location. * Worked with Developer Management on defining and implementing T-SQL coding standards. * Performed continual security and performance analysis utilizing various Network / Database scanner tools to reduce vulnerabilities both internally and externally * POC Level 1, 2 & 3 Support for Desktops, Servers and 12,000+ Users in 58 Counties. Employer - Quest Media consulting firm Win2k Server/ Database Administrator Admin Galt Union High School September 2003 to July 2004 * Lead Network Administrator Solely responsible for Win2k Active Directory Redesign * Implemented Distributed Win2k Active Directory Fail-Over Infrastructure * Designed, Tested, and Implemented Enterprise Disaster Recovery Plan. * Designed and Implemented Distributed DHCP, WINS, and DNS Infrastructure * Implemented Anti-Virus System / Update Servers in support 600+ PCs/Macs and 14 Servers * DBA for multiple SQL 2000 and Dbase IV Servers for Enterprise Student Grading and Attendance * Managed and Administered Cisco/Intel/3COM Switches and Routers Network Infrastructure * Primary POC Level 2 & 3 Support for Desktops, Servers and 600+ Clients Win2k Active Directory Migration Team Lead Ca Dept Health Services February 2003 to June 2003 * Assistant Lead Implementer of DHS's first Win2k Active Directory Network * Migrated 100+ NT 4.0 Servers and 1000+ PC's to Win2k Active Directory Domain * Recommended Security Changes to meet CA State and Federal HIPPA requirements * Evaluated and recommended Schema Design changes for the Win2k AD Implementation * Evaluated and recommended changes to various Database Management Systems and other Applications to accommodate new Active Directory Environment * Authored and implemented Best Practice Guidelines pertaining to DHS's Network Administration while establishing best practices procedures, guidelines, documentation, and timelines for future migrations of 5,000+ PC's across 50+ sites and 35 sub organizations * Resolved ALL issues on network and client workstations pertaining to upgrade to Win2k and migration to Active Directory * Performed as Desktop Support Team Lead using Remedy Ticketing Help Desk System. * Created Crystal Reports for Network and Application usage tracking reporting. MS Server and SQL Server Database Admin CLIENT - California State Lottery June 1998 to October 2002 * Solely responsible for 12 SQL Server 6.5 and 7.0 production accounting database servers supporting approx 250+ users across 50+ locations. * Planned & Implemented complex NT/Win2k/SQL Server Security Schema to ensure system security. * Solely responsible for implementation / administration of Backups for all Servers * Installed, configured and implemented multiple IIS Servers with full replication using various scripting technologies * Migrated from Novell 4.11 to a Win2k Infrastructure * Administrator for multiple IIS 4\5 Web Servers displaying dynamic content from the SQL Databases * Provide On-Site Training and Best Practices for Clients in NT/SQL Server Administration * Solely responsible for developing, testing proof of concept and maintenance of off-site Disaster Recovery Plan, including near-time replication of multiple Databases in multiple locations. * Installed, configured, Administrated 2 Crystal Reports Servers, 1 for Production and 1 for development. * Administrator of Epicor Financial System and was Lead on Several version upgrades MS Server and SQL Server Database Admin Golden 1 Credit Union November 1999 to May 2000 * Solely responsible for migration of MS Access databases to SQL Server 2000 for use with on-line car loan submittal and approval Web Site * Installed and configured SQL Server 2000 for Golden1.com. * Administrator for 2 NT 4.0 Servers with SQL Server 6.5/7.0/2000 to support optical storage of data on a NAS * Administrator for an EMC NAS Device with 55 internal Hard Drives * Provided On-Site Best Practices Training for Clients in NT/SQL Server Administration * Lead DBA on DB2 database conversion to MS SQL Server 7.0 * Responsible for Design, Implementation and Fail-Over Testing of Disaster Recovery Plan * Administrator for Enterprise ArcServe Network Backups MS Server and SQL Server Database Admin Pacific Bell November 1997 to December 1999 * Designed and implemented On-Line Intranet Web Site to deliver product to customer (standardized installation process and implementation best practices) * Responsible for on-site debugging of Visual Basic 4/5/6 code and Database issues * Installed\Configured IIS 4/5 and SQL Servers 6.5/7.0 to support On-Line applications * Responsible for continually running case studies for documenting and improving Client's work flow for better efficiency and security Education Associate Skills DATABASE, DB2, DBASE, MS ACCESS, SQL SERVER, MYSQL, ORACLE, SQL, UDB, SFTP, SPLUNK, DNS, REMEDY, .NET, VISUAL STUDIO, BATCH FILES, C#, VBSCRIPT, ASP, SHAREPOINT, Sql Dba, ETL, DBA	Database_Administrator Systems_Administrator
Software Developer Software Developer Software Developer - Sandhills Global Helena, MT Software Developer, Network Administrator, Programmer, Computer Systems Administrator/Analyst, Cyber Security, Information Assurance, Helpdesk (All Tiers), Web Server Administrator. Work Experience Software Developer Sandhills Global - Scottsdale, AZ October 2018 to Present Participate in solution design to satisfy a wide range of business needs. Analysis and translation of business requirements into technical requirements for development, and creation of design documents and technical specifications. Adhere to best practices and standards in the areas of development, technology, and security. Provide post-implementation support, including, but not limited to, monitoring application performance and debugging existing code. Keep up with advancements and changes in technology and develop an understanding of how new technologies can be leveraged to provide business solutions. Many projects also employ client-side technologies, including JavaScript, React, jQuery, CSS3, and HTML5, to develop robust and highly interactive web-based user interfaces. Projects often include development of new products and new features or maintenance of existing software using agile practices as part of a collaborative and open environment. Programmer / Network Administrator / Computer Systems Analyst State of Montana - Helena, MT February 2016 to October 2018 Develop and maintain several different types of software applications, including C# MVC and Web Apps, Java, Access, Oracle Forms and Reports, DNN built websites, Microsoft Dynamic CRM, VB, VBA, and a few others, directly for the Governor of Montana, as well as his staff and assistants. This position requires extensive knowledge of the concepts and theories of computer science and business administration, proprietary computing languages (C#, VB.Net, JSON, JS), data management products, data structures and interrelationships, computer operating systems, relational databases (SQL Server, Oracle), and project planning and management. The position also requires a basic knowledge of telecommunications and information systems networking, networking capabilities, equipment and software, and information system budgeting. The position requires skill in managing system development and management projects, isolating and resolving advanced technical problems, communicating effectively both verbally and in writing with people of varied technical levels, managing multiple tasks and workflow, developing project plans, and establishing project goals, timelines, and standards. Computer Systems Analyst State of Montana - Fort Harrison, MT November 2013 to February 2016 Maintain a small network of approximately 200 endpoint devices, including workstations, servers, printers, projectors, Polycom phones, cameras, etc. The network is comprised of several subnets, which are used to create a logical separation between locations. SCCM is used for software distribution, as well as batch files that I wrote to automate a few repetitive processes. Due to security restrictions, some processes must be done on-site, so I travel to every armory in the state of Montana 3 or 4 times per year to resolve issues with workstations falling off the domain, broken hard drives, updating hardware, etc. There is a lot of telecommunication and information systems, as well as video teleconference equipment and software in the armories that is also my responsibility to maintain. Other departments have requested my assistance on troubleshooting issues that are beyond their scope, as well as assistance in automating some processes. The national guard helpdesk has used me as a tier 1, 2, & 3, depending on their needs at the time. I have written several pieces of documentation for users to solve ongoing problems. I also do trainings for end users on how to use specialty equipment, as well as basic workstation usage. IT Project Manager / Database Administrator Dynamic Page Solutions - Mesa, AZ September 2004 to November 2013 Planned, coordinated, and implemented system development projects. Maintained web server and web services, as well as lead migration to cloud. Sustained SQL server environment and lead databases migration to cloud as well as previous internal migrations. Handled modifications to web server and services in order to reduce client, and end-user issues. On-site as well as remote management of key servers held at Sungard colocation in Scottsdale, prior to cloud migration. Provided solutions to a wide variety of requests from customers, as well as internal personnel. Troubleshoot computer systems, projectors, printers, cameras, hardware installations, SAN, NAS, and network problems with a variety of tools and techniques. Recreated end-user problems, or errors in order to resolve operational difficulty. Maintained workstations, servers, printers, projectors, Polycom phones, cameras, etc. Tracked quantities on hand, and reorder when necessary, computers, software, and other equipment. Trained end-users on new equipment, and software, including distance learning tools. Researched equipment for purchase, or issues in need of repair. Education Associate in Computer Technology, Webmaster, Magna Cum Laude 3.87 GPA University of Montana Helena College of Technology - Helena, MT January 2014 to January 2016 Associate in Computer Technology, Programming, Magna Cum Laude 3.87 GPA University of Montana Helena College of Technology - Helena, MT September 2013 to December 2015 Skills Javascript, ASP, HTML 5, jQuery, MySQL, PHP, React, Java, Node Additional Information Languages: C# MVC ASP.NET JavaScript React JSON SQL (MS & Oracle) PL/SQL Java HTML CSS PHP XML PowerShell Batch Scripting Bash Shell Software: Microsoft Visual Studio & Team Foundation Server Microsoft Office Suite Microsoft Access Oracle 12c SQL Server Management SCCM MS Exchange IIS & Apache SharePoint, WordPress, DotNetNuke (DNN), etc. Certificates: Security + A+ ITIL Foundations	Software_Developer Systems_Administrator Network_Administrator Database_Administrator Project_manager
Maintenance Technician Maintenance Technician Maintenance Technician - HDSI Management Inc Los Angeles, CA Since 1998 dedicated with passion to IT areas. Experienced as systems analyst/developer, DBA, project management within environments related to telecommunication industry and social security & pensions. Telecommunications engineer degree, but focused on information technology sector. Success in working within collaborative environments focused on goals, with ability to work with leadership to optimize operations. Since I live in USA, my first work has been in residential construction area as framer assistant, obtaining experience in new residence projects, plating, framing walls, stairs, installing plywood for floor & roof, roof rafters, windows, hardware, "pickup" detailing. Now I'm working in building maintenance waiting for an opportunity to go back to IT world. Work Experience Maintenance Technician HDSI Management Inc - Los Angeles, CA August 2018 to Present Survey buildings and repair mechanical systems to ensure they are consistent with health and safety standards ? Perform maintenance of electrical systems (replace light bulbs and sockets, clean and repair circuit breaker panels etc.) ? Maintain heating and plumbing systems to ensure functionality ? Inspect alarm systems (fire, protection) and schedule repairs when needed ? Perform manual repairs when necessary (fix locks, replace windows, etc.) ? Conduct general upkeep procedures (e.g. janitorial) and other tasks as assigned (painting, carpentry etc.) Framer assistant CG Building - Los Angeles, CA November 2016 to August 2018 Framing stairs, walls, doors, floors, roofs, chimneys, ceilings, etc in accordance to engineering & architectural plans in new houses and buildings. ? Install windows over framed walls ? Install hardware: hardy frames, hold downs, strap/ties, joist hangers, beam brackets, beam connectors, angles and plates CIO (Chief Information Officer) El Salvador Network, S.A - San Salvador January 2010 to October 2016 San Salvador, El Salvador ? Admin OSS/BSS (Operational Support Systems) ? Leader of new projects: manage provider contracts, hardware/software acquisition, deploy supervision ? Manage & supervision of different areas: traffic analysis and billing, IT security & platforms, DBA, internal users support DBA ( Database Administrator) El Salvador Network, S.A - San Salvador May 2002 to January 2010 San Salvador, El Salvador ? Admin Oracle databases ? Tracking and resolving database related incidents ? Reviewing service related reports on a daily basis ? Response to database related alerts and working with engineering developers to come up with strategic solutions to recurring problems Analyst/Developer Instituto Salvadoreño del Seguro Social - Pensions Unit - San Salvador June 1998 to May 2002 - San Salvador, El Salvador ? Developing pension sheet system, financial integration system and integrated pension sheet system, using Oracle Developer 6i over Oracle 8i database. System Operator Instituto Salvadoreño del Seguro Social - Revenue Control - San Salvador June 1990 to June 1998 San Salvador, El Salvador ? Typing social security sheets Education Bachelor's in Telecommunications Universidad Francisco Gavidia - San Salvador January 2004 to December 2010 Skills Desktop Support, Help Desk, Service Desk, Linux administration (3 years), Vmware vSphere (4 years), Oracle DBA (5 years), Tech Support Certifications/Licenses Driver's License	Database_Administrator
Full Stack Developer Full Stack Developer Full Stack web developer Los Angeles, CA Passionate and creative Full-stack web developer seeking a Web Designer / Developer position. Brings over independent experience and management skills to learn new technologies in a rapidly changing industry. Authorized to work in United States for any employer Authorized to work in the US for any employer Work Experience Full Stack Developer Freelance/Self employed - Los Angeles, CA April 2018 to Present NDT level II inspector Ethiopian Airlines - Addis Ababa January 2008 to April 2017 Performed inspections on B787, B777, B767, B757, B737, & Q-400 aircraft. Technologies used: ultrasonic / eddy current / radiography / penetrant and magnetic particle methods of inspection Part-time MSSQL database administrator Arat Killo - Addis Ababa March 2016 to September 2016 Installing, configuring SQL instances Database backup / restoration / mirroring / log shipping / replication / index creation / rebuilding and performance tuning Education Bachelor's in Computer Engineering Addis Ababa University - Addis Ababa, Ethiopia April 2008 to February 2013 Skills HTML (1 year), CSS3 (1 year), Javascript (1 year), ReactJs (1 year), JQuery (1 year), Bootstrap (1 year), MongoDB (1 year), MySQL (1 year), Node (1 year), Front End (1 year), React (1 year), Python (Less than 1 year) Links https://www.linkedin.com/in/aynalem-getanhe https://github.com/Elhanang2 Additional Information Personal Projects 1. Restaurant app allowing users to see menu and price list with Javascript, jQuery , HTML and CSS. 2. App to log dogs information by volunteers and shelter employees and to Display dogs information to public. used React, Mongodb and CSS. 3. Online Training application providing SQL training with recorded videos .used React, mdbreact bootstrap , CSS , user login and logout to access restricted pages.	Database_Administrator
Caregiver/Personal Assistant Caregiver/Personal Assistant Veteran Program/Customer/Operations Support Manager Leominster, MA As a versatile administrative professional I offer 20 years experience over the course of various industries all with project/program management, account management, database administration, operations and customer service support functions. Authorized to work in the US for any employer Work Experience Caregiver/Personal Assistant SELF-EMPLOYED/UNEMPLOYED - Leominster, MA February 2019 to June 2019 Caregiver for an ill family member, responsibilities included scheduling/transportation to and from medical appointments, in-home hospice care, home reorganization and financial custodianship. Office Manager AYACHT TECHNOLOGY SOLUTIONS - Lancaster, MA 2016 to 2018 Responsible for A/R, A/P, monthly unbilled reconciliations, monthly vendor reconciliations, daily/weekly aging reconciliations, license renewals, business/residential customer service, annual accounting audit reports and backup/coverage: helpdesk, procurement and inside sales. Operations Manager/Program Coordinator CELT CORP - Marlborough, MA 2012 to 2016 Effectively provided in-house operational support, customer service/client coordination, customer on-boarding, procurement, contract renewals (e-Rate & non e-Rate) ($3.4 mil annually) and inside sales for the Integrity Division - tasks including but, not limited to; hardware procurement/installation coordination, internet procurement/installation coordination, sales, purchasing, accounting process creation/coordination and correspondence with all customers, internal staff, ISP's and hardware vendors. Account Coordinator/ Database Administrator ADVANCED MARKETING SOLUTIONS - Hudson, MA 2006 to 2012 Primary Account Managed: Porsche Cars North America (PCNA): Coordinated/Managed the Certificate of Authenticity Program for PCNA in conjunction with CRM department, processed payments for PCNA COA customer orders ($180 - $250K annually), Database Administration and Case handling utilizing client specific CRM software (SAP), Supervised call agents and provided customer service to all COA related issues. Education A.S. in Medical Assisting/Computers Fisher College 1993 to 1997 Skills Customer Service (10+ years), Inside Sales (10+ years), Database Management (5 years), Bookkeeping (5 years), Account Management (10+ years), Microsoft Office (10+ years), Quickbooks (10+ years), Vendor Management (10+ years), Documentation (5 years), Project Coordination (10+ years) Assessments Management & Leadership Skills: Planning & Execution Proficient January 2019 Measures a candidate's ability to effectively plan and manage resources to accomplish organizational goals. Full results: https://share.indeedassessments.com/share_assignment/pbwiykiecukumj6f Proficiency with Microsoft Office: Mail & Calendar (Mac) Highly Proficient January 2019 Measures a candidates proficiency in using Microsoft Office Mail and Calendar tools to manage their workload. Full results: https://share.indeedassessments.com/share_assignment/atccdxbkb-pxl0ya Management & Leadership Skills: Impact & Influence Proficient January 2019 Measures a candidate's ability to adapt their leadership style to accomplish goals using rational or emotional appeal. Full results: https://share.indeedassessments.com/share_assignment/xqqavkha0rbnssuv Data Entry Skills Expert January 2019 Measures a candidate's ability to accurately input data and effectively manage databases. Full results: https://share.indeedassessments.com/share_assignment/lhshp7ya8ded1t3g Intermediate Word Processing Proficiency with Microsoft Word Proficient January 2019 Measures a candidate's knowledge of intermediate Microsoft Word techniques including the use of formatting, Track Changes, and Comments. Full results: https://share.indeedassessments.com/share_assignment/nykc1u-9pgbv-g-c Accounting Skills: Bookkeeping Proficient January 2019 Measures a candidate's ability to calculate and determine the accuracy of financial data. Full results: https://share.indeedassessments.com/share_assignment/cd2pwix-t8yhnaf6 English Communication Skills: Typing Proficient January 2019 Measures a candidates ability to effectively transcribe text using a standard keyboard. Full results: https://share.indeedassessments.com/share_assignment/pvkg5endmhcjvmcw Email Skills Highly Proficient January 2019 Measures a candidates ability to effectively compose and organize email messages. Full results: https://share.indeedassessments.com/share_assignment/fjv2npr3ma-inspq Attention to Detail Skills Highly Proficient January 2019 Measures a candidates ability to use diligence when drafting and editing documents. Full results: https://share.indeedassessments.com/share_assignment/7l0r2bknmkqjvnra Customer Service Skills Proficient January 2019 Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: https://share.indeedassessments.com/share_assignment/l23qbcny0y1qjp9j Basic Computer Skills Highly Proficient January 2019 Measures a candidate's ability to perform basic computer operations, navigate a Windows OS, and troubleshoot common computer problems. Full results: https://share.indeedassessments.com/share_assignment/zyd-aqm9qhu7kiqs Organizational Skills Highly Proficient January 2019 Measures a candidate's ability to arrange and manage files or records using a set of rules. Full results: https://share.indeedassessments.com/share_assignment/g5thq2esiueym-qc Research Skills Proficient January 2019 Measures a candidates ability to follow protocols, interpret statistics and graphs, identify errors, and choose research methodology. Full results: https://share.indeedassessments.com/share_assignment/on6wju-o1z8zjrga Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.	Project_manager Database_Administrator
Associate Professional Database Administrator Associate Professional Database Administrator Dallas, TX Sponsorship required to work in the US Work Experience Associate Professional Database Administrator Computer Sciences Corporation CSC - Telangana, India August 2013 to December 2015 Responsibilities: Problem identification/resolution and performance monitoring and optimization Backup and Disaster Recovery including work on various database data movement utilities and performance utilities and security Restore databases from production environment to Pre-production/test/development environment (Redirect Restore) Education Master of Science in Information Technology The University of Texas at Dallas - Richardson, TX December 2017 Bachelors of Technology in Computer Science and Engineering Jawaharlal Nehru Technological University June 2013 Skills Databases: DB2, SQL Server, Analysis Tools: SAS (Enterprise Miner), SAP business Objects, Google Analytics, Tableau, Dundas BI, Programming: SQL, PL/SQL, UNIX, SAS Programming, Software: SAP HANA, Crystal Reports, Lumira, SAP Netweaver, QlikView, Operating Systems: Windows, UNIX, LINUX, Methodologies: Operations Management, System analysis and Design, Agile, Water fall methodology, Technologies: Microsoft Excel, Power Point, Microsoft Word Certifications/Licenses SAS certification in Business Intelligence and data mining Additional Information Internship Tata Consultancy Services, Telangana, India January 2013 - March 2013 Responsibilities: Worked under the restaurant application Quick Service Restaurants (QSR) report generation module of small and medium businesses wing Developed and designed reports that help restaurants track trends in their business thereby giving them direction to plan their future using SQL and crystal reports	Database_Administrator
Chief Technology Officer (CTO) Chief Technology Officer (CTO) TECHNOLOGY LEADER ( HANDS ON ) Orange, CA Work Experience Chief Technology Officer (CTO) SENEGENCE INTERNATIONAL - Irvine, CA 2017 to 2019 Hands on Leader Migration of All WEB, ECOMMERCE and Internal corporate applications to Microsoft Azure Created effective strategic planning, program management, governance, processes & communications. Created Development CI/CD pipeline using VSTS and Devops Platforms. Oversaw Development using Development Platforms (React, Angular, Micro-services). Create and Launched Mobile Platforms using IOS and Android native languages. Creation of Global Customer Support Groups for and internal Support Applications. Upgraded the technology group, and drove a culture shift from a support organization to a strategic asset, driving digital innovation, architecture and execution excellence. Greatly enhanced Technical Operations stability, availability, scalability and security through personnel, process/ governance and technical/platform improvements. Management of Enterprise Reporting for the Company as well setting up ADHOC and Reporting process for the business. Responsible for data architecture definition, data reference model, data dictionary and metadata repository in a Microsoft SQL database. VP OF INFORMATION TECHNOLOGY SENEGENCE INTERNATIONAL - Irvine, CA 2017 to 2017 Migration of Email Exchange to Office 365 for US and International Offices Supported the ERP Accumatica Systems and WMS Systems for US and International Locations Creation of Support Groups for Web Applications and Customer Support Groups. Developed Azure DEVOPS Group and DEVOPS Automation strategy platforms (Terraform, Octopus, Arm Scripts) SENIOR DIRECTOR INFORMATION TECHNOLOGY BEAUTYCOUNTER - Santa Monica, CA 2017 to 2017 Migration of Email Exchange to Office 365 for US and International Offices Actively work with organizations to insure our support a stellar DEVOPS team in an effort to create superior automation process using (Chef and Jenkins) within the Amazon Web Services Platform Create and develop NOC team and procedures for Reliability, Availability, Scalability, and Performance (New Relic and Data Dog) Build-out of Global Service Desk Team and Partner with 3rd party companies to create a 24x 7 support structure (JIRA Service Desk) Rollout and cutover of Google Business Email to Office 365 with OKTA integration Management of Enterprise Reporting for the Company as well setting up ADHOC and Reporting process for the business SENIOR DIRECTOR TECHNOLOGY OPERATIONS ARBONNE - Irvine, CA 2014 to 2017 Fully enmeshed with the IT Executive team to create and transition an IT department from a tactical support IT organization to a strategic global asset. Refreshed a stalled Salesforce.com implementation by collaborating with Salesforce personnel and realigning the implementation approach with the business. Actively worked with organizations to insure our support a stellar DevOps AWS team in an effort to create superior automation process using (Terraform, CI/CD, Salt, Beanstalk). Responsible for Reliability, Availability, Scalability, and Performance. Substantially improved latency in our remote offices with architectural changes, measurement, and continual follow-up. Introduced measurements, including creating and publishing a full IT Operations metrics report and monthly review for my teams, followed with metrics from other IT teams to better inform Executive Management. Implemented ISO 27001 and PCI/DSS Privacy/Payment Card Standards (Tokenization of Critical Data Solution). Migration of Email Exchange to Office 365 for US and International Offices Consolidation of US Based Data Centers from 4 to 2 and Migration to AWS East and West Coast for all web applications Creation of Support and Network on Call Groups for Web Applications and Support Groups. SENIOR DIRECTOR DATABASE OPERATIONS ARBONNE - Irvine, CA 2012 to 2014 Introduced measurements, including creating and publishing a full IT Operations metrics report and monthly review for my teams, followed with metrics from other IT teams to better inform Executive Management. Management of personnel - Database administrators and Operations Personnel, Database Engineers, Data Warehouse developers within the group - including assigning tasks and projects as well as managing time within the team. Responsible for data architecture definition, data reference model, data dictionary and metadata repository in a Microsoft SQL database. Improved on current data Warehouse by implementing optimization of load procedures as well as redesigning. Also architected the Data warehouse using Star Schema and ETL Design. Management of Business Objects XIR4 for Enterprise Reporting for the Company as well setting up ADHOC and Reporting process for the business. Designed Apache Big Data Solution on Hadoop 2.3,Implemented Data Loads Using Hadoop Tool Sets (Sqoop),Creation of Queries and Data Updates using (Hive and Pig) Management of Operational aspects of the Oracle EBS, Oracle financials 11i, and migrations of other ERP systems into the Oracle financials application. Oracle Database Administration of Oracle 11G RAC Database Server which included maintenance of table spaces, security, performance tuning and backups. Database administration of SQL 2008,2012,2014 SQL servers which consists of setting SQL Clustering, replication, database maintenance. Performed optimizations of queries, triggers and stored procedures for development teams as well as code review. SENIOR DIRECTOR OF DATABASE OPERATIONS LIVENATION ENTERTAINMENT - Hollywood, CA 2006 to 2012 Supported and Implemented Live Nation Ticketing System, which supported all Live Nation Ticketing for North America. Created company roadmap for server consolidation project for moving development, UAT and Production environment to a VMware ESX environment, which saved the company money and increased the development effort. Created CRM system based on Ticketmaster data and about 25 years of Live Nation history with over 10 million customers opted in about 250 million customers in the database. Build & maintain Enterprise Data Model to ensure consistency across enterprise including Development and Engineering Teams. Build & maintain Reference Architecture and Standards for communicating direction of Data Architecture. Improved on current data Warehouse by implementing optimization of load procedures as well as redesigning. Also rearchitected the Data warehouse using Star Schema and ETL Design. Oracle Database Administration of Oracle 9i, 10G RAC Database Server which included maintenance of table spaces, security, performance tuning and backups. Management of Operational aspects of the Oracle EBS, Oracle financials 11i and migrations of other ERP systems into the Oracle financials application. Management of Business Objects XIR2 for Enterprise Reporting for the Company as well setting up ADHOC and Reporting process for the business. Responsible for database administration of SQL 2000 and 2005, 2008 SQL servers which consists of setting SQL Clustering, replication, database maintenance. Performed optimizations of queries, triggers and stored procedures for development teams as well as code review. Creating SDLC process for Reporting Departments and other Development Departments within the company using subversion. Created company roadmap for server consolidation project, SQL 2005 Server upgrade project for 50 SQL servers within the company. Management of 21 personal, which included database administrators and report developers and Data Warehouse developers within the group which also included assigning tasks and projects as well as managing time within the team. LEAD DATABASE ADMINISTRATOR NEW CENTURY MORTGAGE - Irvine, CA 2004 to 2006 Responsible for database administration of SQL 2000 and 2005 SQL servers which consists of setting SQL Clustering, replication, database maintenance. Performed optimizations of queries, triggers and stored procedures for development teams as well as code review. Improved on current data Warehouse by implementing optimization of load procedures, as well as redesigning the hardware platform that enterprise Data warehouse resided on to SQL Server 64 Bit Enterprise Edition. Also architected the migration of the Data Warehouse to EMC SAN solution for overall performance improvement. Oracle Database Administration of Oracle 9i Database Server, which included maintenance of table spaces, security, performance tuning and backups. Created company roadmap for server consolidation project, SQL 2005 Server upgrades project for 394 SQL servers within the company and 175 SQL Servers in the DR Site. Management of 10 other database administrators within the group, which included assigning tasks and projects as well as managing time within the team. SENIOR DATABASE ADMINISTRATOR NTN COMMUNICATIONS - Carlsbad, CA 2002 to 2004 Responsible for Database Administration of SQL 2000 and 7.0 SQL servers which consisted of replication, database maintenance and backup and recovery. Performed optimizations of queries, triggers and stored procedures for development teams as well as code review. Architected and Created new data warehouse which included implementation of new data loads, new data marts as well as new cubes using snowflake design. Oracle Database Administration of Oracle 8i Database Server, which included maintenance of table spaces, security, performance tuning and backups. Provided support for Epicor (ERP) E Back office suite as well as Epicor's Clientele (CRM) Customer Solution that included customizations and upgrades of Clientele E Back office 7.2 and 7.3 as well as service packs. SENIOR DATABASE ADMINISTRATOR AVS CORP - Rancho Dominguez, CA 2000 to 2002 Responsible for Database Administration of SQL 2000 and Oracle 8 servers which consisted of replication, database maintenance and backup and recovery. Performed optimizations of queries, triggers and stored procedures for development teams as well as code review. Database Development for Inventory and Warehouse software, which included implementation and creation of Queries, triggers and stored procedures using T-SQL, PSQL. Provided support for Epicor (ERP) E Back office suite as well as Epicor's Clientele (CRM) Customer Solution that included customizations and upgrades of Clientele E Back office 7.2 and 7.3 as well as service packs. Supported and maintained Microsoft NT 4.0 servers and Microsoft 2000 servers as well as clustering and Network troubleshooting. SENIOR DATABASE ADMINISTRATOR EPICOR - Irvine, CA 1998 to 2000 Responsible for Database Administration of SQL 2000 servers which consisted of replication, database maintenance and backup and recovery. Database Development of Epicor's (ERP) E Back office Accounting and Manufacturing System which included implementation and creation of queries, triggers and stored procedures. Provided support for Epicor (ERP) E Back office suite as well as Epicor's Clientele (CRM) Customer Solution that included customizations and upgrades of Clientele E Back office 7.0 as well as service packs. Management of 3 other database administrators within the group which included assigning tasks and projects as well as managing time within the team. Architected and created new data warehouse which included implementation of new data loads and new data marts for reporting. Education A.A. in Computer Science in Computer Science Golden West College - Huntington Beach, CA 1998 to 2001 Additional Information Successful professional with proven experience in provision of IT, projects, operational/administrative, and business management related support services and activities. A results-oriented systems thinker who solves difficult problems and challenges that have multiple variables and timeframes, with ability to sort through complex situations to develop sound, creative, sustainable solutions. Can effectively use analytical/assessment skills to implement strategic initiatives in supporting critical operational objectives, work with teams in meeting or exceeding established deliverables, and apply relationship building ability in working with both internal and external stakeholders across the industry. Maintain strong commitment to adding value, making a positive contribution, and effectively providing high quality sustainable outcomes via utilizing of skills and experience to measurably benefit an employer.	Database_Administrator
RE Database Administrator, Philanthropy Dept RE Database Administrator, Philanthropy Dept RE Database Administrator, Philanthropy Dept - HopeHealth Sandwich, MA Motivated professional with effective interpersonal skills, proven administrative, finance and accounting skills within a wide range of industries. Extensive knowledge Blackbaud's Raiser's Edge and support modules, as well as Excel. Effective spoken and written communication skills. Understands processes. Able to set and accomplish goals and work as a member of a team. Demonstrates a high level of integrity, confidentiality, and fairness. Work Experience RE Database Administrator, Philanthropy Dept HopeHealth - Sandwich, MA August 2015 to Present Practiced Raiser's Edge data hygiene in accordance with best practices and procedures. Data entry of entire fundraising program of between $2M - $3M annually, including gifts such as: Capital, memorial, Grateful Family, event related, direct mail and bequest/planned gifts. Processed and acknowledged an average of 8,000 gifts annually Processed and reported on-line giving through Raiser's Edge On-Line Express and event module, Luminate. Assisted with segmentation of donor lists for six direct mail appeals annually. Reconciled weekly Raiser's Edge online donations with Blackbaud Merchant Services reports and produced donation month end reports for reconciliation with the Finance Department. Utilized NetSmart database to access deceased patient notificant information for "in lieu of" donations. Produced monthly Power of Your Care reports, customized event reports and other reporting, as requested. Assisted with registration and check out at four yearly fundraising events. Oversaw and coordinated scheduling of Volunteer acknowledgement letter reviews. RE Database Administrator, Development Dept Cape Abilities - Hyannis, MA May 2011 to August 2015 Tracked all invoices/expenses for both fundraising and marketing efforts. In collaboration with Director, participated in the production and submission of the annual department budget. Data entry of event, direct mail and bequest donations and produced gift acknowledgement letters. Processed and reported on-line giving through Raiser's Edge modules NetSolutions and event module, Sphere. Produced routine and customized reports in support of fundraising and marketing efforts. Reconciled weekly Raiser's Edge online donations with Blackbaud Merchant Services reports and produced donation month end reports for reconciliation with the Finance Department. Reviewed obituaries for "in lieu of" requests; generated and mailed notificant letters and updated corresponding donor records. Processed and reported on-line giving through Raiser's Edge modules, Net Community and Sphere. Assisted with registration and check-out at two fundraising events. Cost Administrator, Otis ANGB Environmental Remediation Project Environmental Chemical Corporation May 2004 to January 2009 Prepared monthly cumulative variance budget report (CBVR) and progress updates for several projects. Maintained vendor files and reconciled expenses with Finance Department. Recorded project costs and payroll in proprietary cost tracking database. Reviewed subcontractor monthly invoices and compiled Contractor monthly project cost invoice for submission to the Client for reimbursal. Interfaced with field personnel and resolve travel expense, payroll and living expense issues, issued field personnel expense checks. Change Order Administrator MWRA - Boston, MA June 1996 to June 2003 Prepared draft and final change orders for project work changes. Drafted and finalized change order staff summaries for Department and Board of Directors approval. Evaluated contractor proposals per contract specifications by ensuring correct indirect, labor and equipment rates and fees applied. Communicated with field engineers for technical assistance with change order documents. Coordinated with Procurement Department on finalizing and approving change order documents. Project Administrator ICF Kaiser Engineers - Boston, MA June 1988 to June 2003 Assisted in the relocation of Project personnel and fit out of new location from Arlington St. to Schraffts Ctr. Reviewed subcontractor and Construction Manager monthly project cost invoice for submission to the Client for reimbursal per contract specifications by ensuring correct indirect, labor and equipment rates and fees applied. Entered bi-monthly Construction Manager's Project payroll. Reconciliated Project costs with home office Finance Department. Performed general administrative duties and assisted project managers in monthly status report preparation. Education Bachelor of Arts University of Massachusetts - Amherst, MA	Database_Administrator
Account & HR Admin Account & HR Admin Admin Executive US Work Experience Account & HR Admin PJC Builders Pte Ltd - Singapore April 2019 to Present Duties and Responsibilities:? .Handle company bank account .Documents financial transactions by entering account information .Maintaining current HR files and databases .Updating and maintaining employee benefits, employment status, and similar records .Handle scheduling of employees and related personnel issues. Admin Executive 1st Capital Pte Ltd February 2016 to April 2019 Duties and Responsibilities: . Check Docs in oder / signatory . Have excellent knowledge to handle complaint and enquiry. . Handle company bank account . Documents financial transactions by entering account information . Maintaining computer system by updating and entering data . Maintaining current HR files and databases . Updating and maintaining employee benefits, employment status, and similar records . Handle scheduling of employees and related personnel issues. . Performing file audits to ensure that all required employee documentation is collected and maintained Database Administrator Eone Debt Recovery March 2014 to January 2016 Duties and Responsibilities: . Encode Customer Data . Bank Repayment follow up . Control Office Expenses . Check Docs in order/signatory Sales Coordinator VII Marketing Sdn Bhd January 2013 to January 2014 Duties and Responsibilities: . Skilled in areas of inventory control, sales analysis, cashier management and staff supervision. Interact directly with customer to provide assistance and resolve problems . Handle scheduling of employees and related personnel issues Architecture Coordinator Visa Engineering Pte Ltd December 2010 to December 2012 Duties and Responsibilities: . Provide assistance to Project Manager during the construction process to ensure work is complete on time. . Preparation of work schedule. . Checking and reviewing subcontractor's job to ensure work is done in accordance to drawings and specifications. . Resolve technical issues on site to ensure a smooth work flow. . Preparation or reports and progress information Assistant Manager Hikosen Cara (Sabah) October 2006 to October 2009 Duties and Responsibilities: . Experience as an assistant manager in an international franchise retail store . Skilled in areas of inventory control, sales analysis, cashier management and staff supervision. . Handle scheduling of employees and related personnel issues. . Handle all aspects of bookkeeping and payroll; performed daily bank runs. Sales Coordinator Color Play Enterprise Pte Ltd December 2005 to September 2006 Duties and Responsibilities: . Have excellent product knowledge and enjoy providing great customer service and after sales follow up. . Prepare monthly sales report for senior management. . Supervise product inventory; verify quantity of stock received. . Perform monthly stock take. Education Diploma in Business Administration PSB Academy October 2019 St Ursula's Convent School 2005 Certificate Primary School Certificate Guilford Training Centre Pte Ltd Skills SALES (4 years), AUTOCAD (Less than 1 year), MICROSOFT OFFICE (Less than 1 year), MS OFFICE (Less than 1 year), OF SALES (Less than 1 year) Additional Information Computer Knowledge . Microsoft office ( Basic ) . Point of Sales (POS) Systems (Basic) . Autocad (basic)	Database_Administrator
Box Office Manager Box Office Manager Ticket Operations & CRM Manager Chula Vista, CA Work Experience Box Office Manager SDCCU Stadium - San Diego, CA June 2019 to July 2019 Proficient in Ticketmaster Classic (Host) including creating ticket pricing and management of all aspects relating to enabling an event for sale through various channels Worked closely with Ticketmaster in ensuring that the box office equipment/reporting is operating efficiently Hired ticket sales staff and scheduled the box office for game day. Printed and organized will call tickets for fans, media, players and players families. Provided detailed sales and financial reports and prepared cash banks and daily accurate inventory of all tickets distributed Worked closely with event promoters and provided daily reports. After the event, reconciled event and provided event audits. Ticket Operations & CRM Manager San Diego Fleet - San Diego, CA November 2018 to April 2019 Proficient in Ticketmaster Archtics Ticketing including event creation, manifest building, pricing and management of all aspects relating to enabling an event for sale through various channels ? Worked closely with Ticketmaster in ensuring that the box office equipment/reporting is operating efficiently ? Hired ticketing and Guest Services staff and managed the box office and Guest Services office on game days. Assisted with reconciliation of game day receipts, cash management and credit card transactions. ? Provided detailed sales and financial reports and prepared cash banks and daily accurate inventory of all tickets distributed ? Utilized Salesforce/Kore CRM and customer database to provide reporting and analysis to recommend best sales and marketing practices CRM Manager/Guest Services Manager Louisville City FC - Louisville, KY October 2017 to August 2018 Work directly with the Director of Ticket Sales and created custom reports for data analytics to determine best methods and pricing models. ? Worked closely with SeatGeek in the implementation of SRO ticketing/CRM software. Maintained ongoing relationship with SeatGeek and requested numerous software updates for our efficiency while at the same time assisting SeatGeek in improving their ticketing/CRM system. ? Created and executed numerous email marketing campaigns utilizing MailChimp. Gathered data from executed campaigns for management and analyzed to help our email and ad campaigns ? Oversaw the organization's database and created new methods of data capture to help increase our marketing outreach. ? Box office management on game days which included ticket sales as well as opening and closing box office ? Oversaw the Guest Services department and assisted in several touch programs to aid in customer retention CRM/ Database Manager San Diego Chargers/Los Angeles Chargers - San Diego, CA June 2015 to May 2017 CRM/ Database Administrator San Diego Chargers/Los Angeles Chargers - San Diego, CA June 2012 to June 2015 Implement MS Dynamics 365 CRM within the Chargers organization and responsible for training staff and developing means for the organization to utilize the software to increase sales and help retain Season Ticket Members ? Develop CRM training program to train new staff and keep existing staff current with software updates ? Mentor, advise and coach staff in both personal and professional development ? Work closely with Management in creating dashboards or queries as needed ? Maintain an ongoing relationship with Stone Timber River to communicate team needs to ensure that our CRM software is current Guest Services Representative San Diego Chargers/Los Angeles Chargers - San Diego, CA March 2002 to June 2012 Oversaw Guest Services general email account ensuring a prompt response ? Provided customer phone support in maintaining Season Ticket accounts. ? Utilized Adobe Photoshop on numerous projects used in email blasts and website publications. ? Worked directly with our Director of Ticket Operations to maintain our database ? Received and resolved issues and complaints from Season Ticket Members and customers Ticket Seller San Diego Padres - San Diego, CA February 2001 to June 2004 Courteously greeted customers and efficiently processed transactions within a busy, fast-paced environment. Assisted Spanish-speaking customers. ? Collected payments and made sure the drawer balanced at the end of each day Ticket Seller San Diego Chargers/Los Angeles Chargers - San Diego, CA June 2001 to March 2002 Sales Representative Ticketmaster - San Diego, CA July 1999 to February 2001 Courteously greeted customers on the phone and efficiently processed transactions within a busy, fast-paced environment. Assisted Spanish-speaking customers. Education High school or equivalent Additional Information KEY QUALIFICATIONS ? Over 18 years Ticket Office experience ? Experienced in MS Office, dashboard creation including Ticket Operations, CRM and Guest and creating custom advanced reports via Excel Services management & Excel PivotTables ? Ability to pull financial reports and analyze data ? Ability to work with a diverse workforce within to determine relevant marketing strategies a fast-paced environment ? Excellent organizational skills in lead importing, ? Skilled IT resource for additional ticket office distribution, database cleansing, etc. support ? Box Office Management including the hiring and ? Fluent in English & Spanish training of box office staff TECHNICAL SKILLS ? Microsoft Dynamics 365 ? Spinzo ? Salesforce with Kore Integration ? Microsoft Mail Merge ? Ticketmaster Archtics Ticketing Software ? MailChimp ? Ticketmaster Host/TMwin ? Formstack ? Ticketmaster Account Manager ? Adobe Photoshop ? TM1 ? ISS 24/7 Venue/Event Management ? SeatGeek SRO ? Typing skills (60+ wpm) ? Microsoft Office	Database_Administrator
Database Developer Database Developer Database Developer San Francisco, CA Highly dependable Software Developer and Database Administrator successful at troubleshooting and debugging. Supportive and enthusiastic team player dedicated to streamlining processes and efficiently resolving project issues. Expert in PL/SQL, SQL, and good knowledge of data networks communications. Authorized to work in the US for any employer Work Experience Database Developer Corte de Cuentas de la República de El Salvador - San Salvador September 2014 to June 2019 Identified issues within databases, performed troubleshooting and implemented effective solutions. Evaluated, designed, implemented and modified databases and database applications. Created and implemented database designs and data models. Tested programs and databases to identify issues and make necessary modifications. Created scripts and processes for data integration and maintenance. Developed database packages, procedures and functions. Administered, supported and monitored databases by proactively resolving database issues and maintaining servers. Head of IT department Corte de Cuentas de El Salvador - San Salvador January 2014 to August 2014 Managed team of 21 of professionals. Spearheaded Data Network renewal project, resulting in a 50% increase in productivity. Strengthened company's business by leading implementation of New Web Oriented Systems. System Manager Tribunal Supremo Electoral - San Salvador January 2006 to January 2014 Directed software programming and development of documentation. Monitored team progress and enforced deadlines. Updated and managed 10 project databases. System Analyst Tribunal Supremo Electoral - Salvador, SK January 2003 to January 2006 San Salvador, San Salvador Drove continual improvement to system architecture by refactoring old legacy code. Collaborated with engineering team members to define and develop new software. Developed desktop applications using Oracle Form Suite 6i, 9i and 10g Developed desktop applications using Visual Basic 2010 Developed mobile applications for Windows Mobile 6.0. Oracle database administrator running Grupo Datum - Salvador, SK January 2001 to August 2002 on various operating systems and as Oracle Database expert, providing technical support for the organization clients. Education Business Consulting Universidad de El Salvador - San Salvador August 2006 to December 2008 Bachelor's in Computer Science Universidad Dr. José Matias Delgado - San Salvador July 1995 to January 2003 Skills DBA (5 years), Oracle Database (10+ years), PL SQL (10+ years), Oracle Apex (4 years), Oracle ADF (2 years), SQL (10+ years), MySQL (3 years) Additional Information PL/SQL SQL expert Analytical Database servers Team player Self-starter Excellent problem solving skills Customer-oriented	Database_Administrator
Count Room Attendant Count Room Attendant Mail Order Clerk Lanexa, VA Work Experience Count Room Attendant Colonial Downs - New Kent, VA April 2019 to Present Responsible for the daily counting of all money deposited into the cash boxes in the Historic Horse Racing (HHR) Machines at both the New Kent and Richmond locations for Rosies Gaming. Also responsible for the changing of the Ticket Redemption Units (TRU) at both locations. Coordinates with the Security Department to ensure a seamless process for both HHR and TRU drops, well as vendors to ensure the same for the daily money count. Mail Order Clerk Smithfield Specialty Foods Group - Toano, VA November 2018 to December 2018 Provides call center customer service and support for catalog orders at Smithfield Foods and The Peanut Shop of Williamsburg for the 2018 holiday season. Solves complex customer issues and complaints resulting from shipping, product, and order errors. Head Cashier Barnes & Noble Booksellers - Williamsburg, VA October 2015 to February 2018 Responsible for the day to day operations of the cashwrap area by preparing daily deposits, customer service and support, as well as merchandising product. Administered training for all newly hired employees for customer service, receiving, and cashiering. * Provided backup and coverage for the receiving department when needed Receiving Clerk Barnes & Noble Bookstore - Lynnwood, WA June 2012 to August 2015 Responsible for the daily receiving and staging of new shipments, as well as the product placement of all incoming inventory. Prepared returns for shipment back to vendors. Organized and maintained the receiving and back stock department. Provided customer service and cashwrap support whenever needed. Trained database administrator US Navy December 2001 to May 2012 Aviation Maintenance Administration, December 2001 - May 2012 Responsible for maintaining aircraft logbooks, technical publications, and scheduling maintenance and inspections. Prepared correspondence and performance evaluations. Trained database administrator for both Legacy and Optimized Naval Aviation Command Management Information Systems. Mastered the establishment of technical publications libraries for both aircraft and aircraft support systems, as well as Maintenance Administration processes and procedures. Trained over 40 employees in the use and procedures of both paper and electronic publications; as well as 10 employees in Maintenance Administration procedures. As a senior enlisted female at VAQ-141 and in the Air Department of the USS Ronald Reagan, was responsible for the well-being of all junior female issues, both personal and professional. This included, but was not limited to, various command and personal issues, and career counseling. Leading Petty Officer for NAS Whidbey Island base administration. Oversaw the preparation, routing, and processing of correspondence for over 50 tenant commands, 17 squadrons, Search and Rescue, and Commander of NAS Whidbey Island. In charge of training programs at 6 different commands, including Weapons, Air, and Aircraft Intermediate Maintenance Departments. *4 years as Sexual Assault Victims Advocate. Education Bachelor of Arts in Psychology in Deferred California Southern University - Irvine, CA August 2017 Diploma New Kent High School June 1999 Skills EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS (10+ years), MS Office (10+ years), Written And Verbal (10+ years), Mail Clerk (Less than 1 year), Data Entry (10+ years), Shipping Receiving (4 years), Sorting (4 years) Military Service Branch: United States Navy Rank: E6 Additional Information Professional Skills MS Office Written And Verbal Communication	Database_Administrator
Job Seeker Tempe, AZ Work Experience Hunter Tool LLC - Tempe, AZ January 2017 to May 2019 IT Dept and Shipping ? Started the IT department and worked toward building a database. ? Created reports and call lists using the billing software in conjunction with Excel. ? In charge of fixing phone and network issues as well as issues with individual pc's. ? Ran credit checks and performed data checks on customers and potential customers. ? Shipped packages throughout the country including Guam, Virgin Islands, Puerto Rico and Canada ? Performed various IT functions. SQL Programmer Whitehat Data Services - Tempe, AZ August 2013 to July 2016 Customizing imports of raw data for regular updates for individual clients. ? Creating SQL procedures to work with an online databse interface. ? Creating and customizing reports to clients specifications. ? Checking and maintaining data integrity. Independent Contractor Tempe, AZ June 2012 to August 2013 PC and Laptop Configuration and Repair ? Repair work on PC and Laptop Computers ? Install and configuration of Software Database Administrator/Reporting Analyst/SFTP Server Administrator PracticeMax Inc - Scottsdale, AZ November 2008 to June 2012 Ongoing maintenance of SQL/Oracle SQL Database by creating queries and stored procedures. ? Assisted in creation and maintenance of a data warehouse. ? Maintaining and troubleshooting an SFTP server. ? Automating processes to run on a schedule. ? Creating reports and checking Data Integrity. ? Working with management to implement procedures to ensure improved data tracking. ? Maintaining user ID's for several systems. ? On-site support for Software and hardware for employee pc's. ? Manipulating data to produce reports using Crystal Reports. Database Administrator/Reporting Analyst GC Services - Lakeland, FL August 2003 to July 2008 Ongoing maintenance of SQL/Access Database by creating queries and stored procedures ? On-site support for MS Access databases and analyzing architecture to identify problems ? Creation of MS Access databases for project groups. ? Creating reports and checking Data Integrity ? Maintaining user ID's for several systems ? Manipulating data to produce reports and pivot tables with Excel ? Working with management to implement procedures to ensure improved data tracking ? TV Presentation using Astound and PowerPoint Mainframe Operator 3/Day Shift Supervisor Wells Fargo Bank - Tempe, AZ March 2000 to May 2002 Maintaining and running the Mainframe print room ? Organizing job Priorities, maintaining the Mainframe print queue, and Supervising the work of 3-4 other Operators ? Implementing and managing Data Transfers Configuration Tech 3/Day Shift Supervisor MicroAge Corp - Tempe, AZ January 1999 to May 2000 Configuring Hardware and Software to client's specifications ? Task leadership to assigned staff as well as on-site activities for client and helpdesk interface ? Supervised several accounts by coordinating job flow and performing quality audits ? Performing off-site fixes when necessary Desktop Support Technician 3 Entex - Intel - Chandler, AZ February 1996 to December 1998 Installation, configuration and support management of computers and networks ? Responsible for troubleshooting, diagnosing and resolving all software and hardware problems on PCs in a Windows environment ? Member of networking group to migrate all Banyan print queries to the NT network ? Implemented subgroup in charge of pre-configuring PCs for client usage Skills Data integrity, Database administration, Database administrator, Database, Sql, Sql queries, Stored procedures, Tcp, Tcp/ip, Networking, Excel, Ms excel, Powerpoint, Word, Microsoft windows, Desktop hardware, Detail-oriented Additional Information Skills & Certifications ? 5+ Years Experience working as SQL Database Programmer ? 3+ Years Experience working as SQL Database Administrator ? Proficient in writing SQL Queries and Stored Procedures ? Proficient in maintaining tables and data importing in SQL database utilizing SSIS ? Networking, Database Administration, and Job Flow Management ? Extremely analytical & detail-oriented with data integrity ? Extensive work with MS Excel, Word and PowerPoint ? Proficient with all versions of Microsoft Windows ? Desktop Hardware and Software Resolution ? Knowledgeable in TCP/IP as well as Remote Desktop	Database_Administrator
Analyst Programmer Analyst Programmer Arlington, TX Authorized to work in the US for any employer Work Experience Analyst Programmer British Telecommunications Public Limited Company - Bangalore, Karnataka October 2014 to July 2015 Responsibilities Designed and Developed Data Marts, ETL workflows and enhancements in PL/SQL, Oracle Warehouse Builder and Linux shell scripts. ? Developed and maintained scripts in Shell for acquiring and processing data feed into database. ? Designed the model and developed code for configuring a Virtual private database for retail order and asset data. ? Designed, Developed and maintained reports in OBIEE and Oracle Apex. ? Technical requirements elicitation from Architecture teams. ? Creating and Maintaining High-level and Low-level design documents. ? Performed Unit testing, Data quality testing. ? Bug Fixes, SQL Performance tuning. ? Dev support during release. Accomplishments Replaced a key resource in the team. Handled two unassigned projects simultaneously. Skills Used Data Modelling, ETL Development, Data Mart Design Database Administrator Monsanto - Bangalore, Karnataka June 2012 to October 2014 Responsibilities ? Database Administration, 24*7 on-call support: DBMS server monitoring, health checks, troubleshooting issues, Resource Management, Auditing, Access management, Security management and Performance tuning. ? Supported all Major unplanned and planned Outages, Incidents and Change requests for the Database. ? Oracle Apex administration - managing servers, users and workspaces. ? Autosys administration Creating, managing and troubleshooting all business critical batch jobs in production environment. ? Creating, scheduling and troubleshooting of ETL jobs, Database script batch jobs using DBMS Job, Shell scripting, Autosys and Cron. ? Converted several manual tasks of Data Quality Management and Auditing into automated jobs using Autosys, PL/SQL and Oracle Apex. ? Worked with Oracle DBA tools: Oracle OEM, RMAN, EXPDP, IMPDP, and Data Guard. ? Automated manual tasks in Database Cloning/Refresh and developed PL/SQL code to replace them. ? Developed a tool for Automated Database account maintenance across all environments using Oracle Apex and PL/SQL, saved 40 person-days of work. ? Completely eliminated manual tasks and automated the process of Database account password changes scheduled maintenance activity through PL/SQL. ? Goldengate support: Supporting all Business critical replication workflows. Accomplishments On The Spot Award in Monsanto for Best performance in team July 2013. Skills Used DBA, ETL DevOps, PL/SQL and shell script development Education Master's in Computer Science University of Texas at Arlington - Arlington, TX 2015 to 2017 Bachelor's in Computer Science B.V.B. College Of Engineering and Technology - Hubli, Karnataka 2006 to 2011 Skills PL/SQL (4 years), Oracle SQL (4 years), C (4 years), C++ (4 years), Java (3 years), Informatica (4 years), MySQL (4 years), Linux (4 years), Shell scripting (4 years), Python (1 year) Links http://www.linkedin.com/in/bhushanyavagal https://github.com/bhushanyavagal	Database_Administrator
Database Programmer Database Programmer Database Programmer - Cornerstone Building Brands Columbus, OH Motivated IT professional with a passion for continuous learning and improvement. Nearly 10 years of IT experience in areas such as Database and SQL Server Administration, BI and ETL Development, Report Development, Systems Administration, Networking, and Software and Hardware IT Support. Strong background in problem solving and process improvements with a talent for finding innovative solutions for complex problems. Authorized to work in the US for any employer Work Experience Database Programmer Cornerstone Building Brands 2016 to Present Senior database programmer and acting team lead. Design, build and maintain data warehouse environments, including raw and staged data to Kimball star models. Design and maintain ETL replication processes from ERP, Finance, HR, and other business applications to the data warehouse. Build and maintain Analysis Services multidimensional cubes, including MDX calculations for measures, KPIs, and date functions. Configure and maintain Azure tabular analysis models. Other duties include report development and maintenance of SSRS environment, administration and maintenance of all BI SQL Servers, ad-hoc querying and BA support, support end users with report and data related needs. Gaming System Administrator Scioto Downs Racino 2014 to 2016 Maintain 30+ servers related to the Video Lottery Terminal (VLT) gaming system, player reward systems, and tax/SARS systems. Administer users, troubleshoot front and back-end systems, and perform system maintenance. Lead administrator for multi-site universal customer rewards system and their databases. Maintain, Update, and create ETL via SSIS from gaming system data and rewards system data to data warehouse databases. Create and update SSRS reports and ad-hoc queries for department business owners. Facilitate IT audits for in scope gaming system applications for SOX, MICS, and Ohio Lottery compliance. Maintain isolated test lab of VLT games and player reward software for testing new applications, dlls, and procedures. IT Specialist Scioto Downs Racino 2013 to 2014 Help desk support for all in house teams from the back office to the gaming floor. Network infrastructure maintenance and port provisioning, workstation troubleshooting, configuring and deploying POS systems, cable management and running, and whole casino audio system as well as racetrack audio system configuration and maintenance. Network Hardware Technician Horizon Datacom 2012 to 2013 Test inbound pre-owned networking equipment for port functionality, clear configurations, adjust memory, note conditions and check into inventory. Provide In house IT support and customer support, as well as pre-sales technical support for the sales team. Network Technology Sales Horizon Datacom 2008 to 2012 Develop HTLM webpages for e-Sales including eBay, Amazon, and on prem hosted web site. Work with international sales, follow up on leads, and work with regular customers. Handle returns and upkeep on product listings and pricing. Education Bachelor of Science in business Franklin University Present Associate of Applied Science in CS / CSCC Franklin University May 2017 Skills Programming (5 years), ETL (5 years), Data Warehousing (5 years), Business Intelligence (4 years), Database Administration (5 years), SSIS (5 years), SSRS (5 years) Links http://www.linkedin.com/in/corbylane	Database_Administrator Systems_Administrator
Senior Informatics Applications Specialist Senior Informatics Applications Specialist Sr Informatics Systems Specialist. Certified in Netsmart's myAvatar (EMR); Certified Project Manager. Guilford, CT - Health IT Electronic Medical Records Systems Administrator with 15+ years of experience. - Successfully completed a conversion project for Practice Management application. - Electronic Medical Record implementation team member in 2012. - Successfully created a Microsoft SharePoint Foundation farm project. - Over 7 years of experience in Project Plan - 15+ years of Crystal Reports report development - SQL Database Support and Maintenance Authorized to work in the US for any employer Work Experience Senior Informatics Applications Specialist Brattleboro Retreat - Brattleboro, VT May 2019 to Present The Sr. Informatics Applications Specialist plays a key role in the formation of an integrated approach to clinical and financial data reporting improvement. This is an effort to create a more complete database to closely track the organization's delivery and reimbursement for care delivery functions used within the Electronic Medical Records (EMR). Works in highly collaborative, multidisciplinary teams on various project activities in efforts to deliver a more robust and discreet data capture; and is integral in application support, systems configurations and customization. Applications System Administrator Brattleboro Retreat - Brattleboro, VT April 2003 to Present Established compatibility with third party software products by developing program for modification and integration. Coordinated with systems partners to finalize designs and confirm requirements. Ensured network, system and data availability and integrity through preventative maintenance and upgrades. Provided documentation on start-up, shutdown and first level troubleshooting of processes to help desk staff. Provided on-boarding and termination documentation to help desk staff. Built application platform foundation to support migration from client-server product lines to enterprise architectures and services. Continue to build custom screens and reports in the Electronic Medical Record (EMR) to support clinical staff in administration of patient care. Developed a SharePoint Server Farm for the IT department. Designed SharePoint master page and page layouts, serving as the department's main SharePoint support for all technical complications. Consistently meet deadlines and requirements for all production work orders. Managed and participated on creative projects from concept to completion while managing and collaborating with outside vendors. Advocated for end-users to perform testing and problem analysis for server, desktop and IT infrastructure work. Application Specialist Brattleboro Retreat - Brattleboro, VT November 1997 to April 2003 Worked exclusively with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Publisher, and Access). Created and customized interactive forms using Office application with Visual Basic for Application (VBA). Created and maintained Access databases used throughout the organization. Database Developer Berkley & Veller Greendwood Real Estate - Brattleboro, VT February 1997 to November 1997 Developed and maintained Microsoft Access databases of Real Estate listings for internal use. Performed computer troubleshooting and repair work for end users. Education Master's in Science Management Marlboro College-Graduate School - Brattleboro, VT September 2014 to May 2016 Certificate in Project Management Marlboro College-Graduate School - Brattleboro, VT September 2011 to June 2012 Bachelor's in Computer Science Franklin Pierce University - Keene, NH September 2002 to May 2004 None in Accounting Southern Vermont College - Brattleboro, VT September 2000 to June 2002 Associate in Accounting Community College of Vermont - Brattleboro, VT September 1997 to May 1999 Skills SQL Database administration (10+ years), Crystal Reports (10+ years), Project Management (7 years), Microsoft Office (10+ years), Microsoft Dynamics GP Administration (10+ years), Data Analysis (10+ years), Database Management (10+ years), Database Administration (10+ years), Database Development (10+ years), Sharepoint (4 years), Sharepoint (4 years), SQL (10+ years), HTML (10+ years), Quickbooks (5 years), Windows (10+ years), Website Design (10+ years) Certifications/Licenses Certified Project Manager June 2012 to Present Complete a 12 credit course in Project Management based on PMP principles. myAvatar Systems Administrator June 2017 to Present Certification covers multiple modules of the myAvatar application suite. Radplus Modeling I, II & III; Billing Setup and Configuration; CWS Administration; and Billing Troubleshooting.	Systems_Administrator Database_Administrator
Business Intelligence Developer Business Intelligence Developer New Carrollton, MD Authorized to work in the US for any employer Work Experience Business Intelligence Developer Lowes Company Inc. - Upper Marlboro, MD January 2018 to Present 1. Develop SQL databases and BI solutions using T-SQL, SSIS, SSRS and query performance tunings. 2· Develop and deploy SSIS packages to extract, transform and load data from various sources into databases. 3· Create and manage database objects such as stored procedures, functions, cursors, views, triggers and schemas. 4· Develop and deploy reports using SQL Server Reporting Services (SSRS). 5· Perform data mapping (source-to-target mapping) and create data dictionary. 6. Identify and troubleshoot database issues. 7. Implement event handlers and error handling in SSIS packages. ETL Developer Associate Lowes Company Inc. - Upper Marlboro, MD June 2017 to Present 1 · Created and deployed ETL processes (SSIS packages) for data loads from multiple source systems. 2. Developed and deployed SSRS reports (tabular and matrix). 3 · Expertise in T-SQL writing stored procedures, triggers and functions. 4 · Created and managed SQL Server Agent jobs. 5 · Performed backup and restoration of databases as needed. 6 . Developed technical and best practices documentation. Department Manager Lowes Companies, Inc. - New Carrollton, MD May 2006 to June 2017 1· Managed three different departments (tools/hardware, outside garden, inside lawn/garden/seasonal) during this period. 2· Supervised staff ranging from 5 to 12 employees depending on department and season. 3· Trained new hires on job duties to be performed and how to satisfy customers. 4· Changed seasonal inventory and department product placement based on company-wide plans. 5· Maintained proper inventory by comparing product on hand to customers needs and seasonal demands. 6· Ensured price consistencies between company recommended and actual tagged merchandise. 7· Assisted customers with purchases by advising and recommending better quality products, how to use and operate products and special ordering if not available in store. 8· Answered customer questions on product usage and problems encountered during their shopping experience. 9· Worked with a very diverse and multicultural customer base and assisting with their needs. 10. Consistently awarded bonuses for exceeding revenue and sales goals. Customer Service Representative Lowes Companies, Inc. - New Carrollton, MD August 2004 to June 2006 1· Specialized in paint department, but assisted throughout store if needed. 2· Specially trained and operated store machinery 3· Special ordered products for customers when not available in store. 4. Provided stellar customer support to a diverse customer population. Database Administrator University of Ghana - Accra, Ghana October 2001 to October 2002 1· Created databases, tables, indexes, constraints, views, stored procedures, and triggers. 2· Designed and developed SSIS packages to import and export data from MS Excel, SQL Server and flat files. 3· Monitored the daily backup process and general performance of SQL. 4· Performed installations, configurations, and upgrades such as service packs. 5· Reviewed and facilitated processing and response for all Change Requests (CR) including technical, cost and schedule. Education None in International Farm Fellows Program University of Florida - Gainesville, FL December 2002 to June 2004 Bachelor's in Agricultural Economics University of Ghana September 1997 to May 2001 Skills BI (2 years), SSRS (2 years), Ssis (2 years), Business Intelligence (2 years), Excel (5 years), Word (10+ years), ETL (3 years), Data Warehouse (2 years), Microsoft Visual Studio (2 years), Scheduling (2 years), Stored Procedure (2 years), Tableau (1 year) Certifications/Licenses Microsoft Certified Professional (MCP) June 2019 to Present 1. MCSA: SQL 2016 Database Development - Certified 2019 2. Exam 761 - Querying Data With Transact-SQL 3. Exam 762 - Developing SQL Databases Assessments Data Analysis Proficient July 2019 Measures a candidate's skill in interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data. Full results: https://share.indeedassessments.com/share_assignment/bxwvtq3kgjcnqyjl Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.	Database_Administrator
Database Administrator Database Administrator Database Administrator - Northrop Grumman Corporation Honolulu, HI Authorized to work in the US for any employer Work Experience Database Administrator Northrop Grumman Corporation - Chamblee, GA September 2015 to Present Database administration at Internal Revenue Service data center for Microsoft SQL server databases. Provided the technical support to SQL Server databases for multiple user groups at IRS Data Center. Successfully accomplished the design and implementation for Contact Recording System at IRS Data Center by SQL Server Cluster Service on Windows Server 2012R2. Provided onsite technical support and training on Windows Server Cluster and SQL Server Cluster Service on SQL Server 2014 and SQL Server 2012. Performed the ETL package design for BI project by Microsoft SQL Server Integration Services (SSIS). Users data report design by using Microsoft SQL Server Reporting Services (SSRS). ETL data processing from multiple data resources, including Oracle, Informix, Access, Excel file and flat file. Implementation of virtual servers environment by VMware. Installation of VMware vSphere ESXi 5.5 and vCenter server. Storage and network configuration for VMware virtual servers. Monitor server activities and data storage usage. Maintenance of VMware database. Database objects design and coding, including SQL procedures, functions, and triggers. Performed database troubleshooting, repairing, database activity monitor and performance tuning. Database Administrator CGI Federal November 2011 to August 2015 Successfully accomplished the tasks for support AWRDS system (Army War Reserve Deployment System) on US Army NIPR network. Setup data storage, database access credentials, and network directories on Sybase database server. Configuration of Sybase database to support AWRDS application running on Windows Server 2008R2, Windows Server 2003R2, as well as the application settings on Windows 7, Windows Vista, and Windows XP client computers. Sybase SQL Anywhere installation and upgrade. Database administration and routine maintenance. Database performance tuning. Worked as onsite technical leader on supporting production systems, resolving database and Windows system technical issues. Provided the guidance and instructions to local and remote site team members during system implementation and upgrade. Installation and configuration of Windows Server 2008R2, Windows Server 2003R2. Create application server, add Windows components and features, and setup NTFS system disk. Configuration of system storage by Windows iSCSI utility. Provided SQL Server technical trainings to junior level database administrators, including RDBMS normalization, SQL query design, database partitioning and file structure, daily tasks and troubleshooting. Performed SQL Server 2008R2 database maintenance, database performance tuning, and SQL database objects design. Migration of SQL Server 2008R2 databases between the different networks. Database Administrator / System Administrator General Dynamics Information Technology - Baghdad, IQ May 2010 to November 2011 Implementation of SharePoint Server Farm for front-end servers, index servers, SQL Server 2008 database cluster servers. Implementation of network subnet, configuration of CISCO Catalyst switches, routers. Configuration of SAN data storage for RAID 50 and RAID 10. Equal Logic SAN storage PS5000 and PS6000 firmware update. Windows Server 2008 configuration on Dell PowerEdge 1950 and PowerEdge R610 Servers. Responsible for the design of star schema dimensions and fact tables on SQL Server 2008 for Business Intelligence project. Implementation and performance tuning for OLAP (Microsoft Analysis Services) cubes for different divisions. MDX queries design for data analysis and end users' data access. Migration of OLAP cubes from SQL Server 2005 to SQL Server 2008. Migration of SQL server system databases and ETL packages from SQL Server 2005 to SQL Server 2008. ETL design on SQL 2008 Integration Services (SSIS). OLAP cube design on SQL 2008 Analysis Services (SSAS). Responsible for database objects design for BI project, including tables, views, procedures, functions, table partitions, indexes and triggers. Database performance tuning and troubleshoot system event errors from SharePoint server farm. Business Intelligence Lead Developer / Senior Data Warehouse DBA Camber Corporation - Honolulu, HI June 2008 to May 2010 Successfully accomplished the design of data warehouse for BI project on Defense Safety Enterprise System (DSES). OLAP cube design, dimension table, fact table and bridge table design by using Microsoft SQL Server Analysis Services (SSAS). Full life cycle data warehouse project design, business rules, user interface design, back end architecture. Provided as technical lead on design and implementation of OLAP cubes for Defense Safety Enterprise System on mishaps data analysis for US Air Force, Navy, and Marine Corps by using Microsoft SQL Server Integration Services (SSIS) and SQL Server Analysis Services (SSAS). Aggregation and partition design on OLAP cubes. Business Intelligence solution design for Defense Safety Oversight Council (DSOC). Migration data warehouse database from Oracle database and SAS database to SQL server for Defense Manpower Data Center (DMDC). Successfully accomplished the task of the application convert from SAS to SQL database. ETL tool design for data warehouse process, including load staging data, populate star schema database. Design data load flow for Microsoft Access database, XML data, SAS database data, Excel and plain text data files. SAS procedures and functions coding. Data warehouse maintenance and performance tuning, bottleneck troubleshooting, optimize user queries for data search and retrieve. Migration of database from legacy database (Informix, SAS, Teradata, and Oracle) to SQL Server. Data warehouse ETL tool design and implementation by SQL Server 2005 Integration Services (SSIS). OLAP cube design and implementation by Analysis Services (SSAS). Troubleshooting data warehouse performance bottlenecks on relation databases and OLAP cube databases. Design partition function and partition scheme for large fact tables. Analysis Services performance tuning by cache warming. MDX queries design and performance tuning. Databases index design and tuning on data warehouse databases. Defects fix for dimensions and measure groups on Analysis Services cubes. Excel VBA programming and Pivot table design. Education Master of Science Georgia Institute of Technology - Atlanta, GA	Database_Administrator Systems_Administrator
Oracle Database Administrator at Quanta Services Oracle Database Administrator at Quanta Services Oracle Database Administrator at Quanta Services - Genuent Houston, TX Authorized to work in the US for any employer Work Experience Oracle Database Administrator at Quanta Services Genuent - Houston, TX July 2018 to Present * Support over forty 2-node RAC Dataguard databases on eighth rack Exadata with total size of 67TB from Oracle Cloud Control 12c/13c. * Main focal dba of data warehousing databases that support multiple applications: JD Edwards, Hyperion, Boomi, EcoSys, Talend, and Vertex. * Tasked with researching and testing Oracle Advanced Compression and Hybrid Columnar Compression (HCC). * Perform daily DBA tasks, including but not limited to verify daily backups and resolve backup related issues * Verify health check by reviewing database alert log errors, and space usage. * Resolve blocking, deadlocking, log shipping, connectivity or security issues. * Monitor database health and performance using Enterprise Manager (12c and 13c) or queries and provide recommendations based on monitoring results. * Keep up with tickets assigned and provide updates frequently. * Identify and tune poorly performing reports and queries in an efficient and timely manner using Enterprise Manager. Oracle Database Administrator at New Avon IBM Global Business Services - Houston, TX December 2016 to July 2018 * Member of the Oracle DBA migration team of Oracle and Greenplum databases from client's data center to IBM's data center in Poughkeepsie, New York. * Supported migration of 144 Oracle databases in size from 30GB to 1.2TB. * Implemented backup solutions of all databases in new data center. * Provide steady state support after migration. * Installed Oracle client on 93 application Windows servers and configured them with network connections. Oracle Database Administrator at Vanity Fair IBM Global Business Services - Houston, TX July 2016 to April 2018 * Logical DBA support of 190 databases worldwide for any tickets open for logical requests and performance/tuning of long-running queries and database slowness. Databases range in size from 72GB to 2.1TB. * Responsible for refreshing and cloning of databases per customer requirements using RMAN, Data Pump, and hot backup scripts. * Tuned SAP databases where reports ran 17% faster. * On-call 24x7 DBA support. Oracle Database Administrator IBM Global Business Services - Houston, TX April 2009 to November 2016 * Administered and provided production DBA support to 3 databases for software ClickCommerce to maximize USCG aircraft availability while reducing inventory management costs of consumable and repairable service parts and depot Maintenance, Repair, and Overhaul labor (MRO) costs. * Contributed to the overall IBM Project Team being awarded a grade "A" on its Project Management Report for 7 straight years. * Was a key member of the United States Coast Guard, Aviation Logistics Center, Demand Forecasting Tool (USCG ALC DFT) support team and Production Support DBA. * Performed weekly refresh from PROD to DEV using data pump. * Upgraded databases from 10.2.0.2 to 10.2.0.4 and then later to 11.2.0.4. * Applied CPU, PSU patches and regular bug patches with Opatch utility as per the business requirement. Oracle Database Administrator at Hertz IBM Global Business Services - Houston, TX December 2013 to December 2015 * Administered 16 databases totaling 1.8TB for Oracle E-Business Suite Application 11i, R12 (AP, PO, AR, OM & GL) and Oracle Business Intelligence. * Upgraded 4 Oracle BI databases totaling 760GB from 11.2.0.2 to 11.2.0.4. * Tuned long running Oracle BI queries, reducing data load runtime from 156 minutes to 52 minutes. * Tuned GL statement reports to reduce execution time from 2.5 minutes to 48 seconds. * Provided 24x7 Production database & application mission critical environments. * Applied patches to update and implement security fixes to Oracle E-Business Suite. * Processed database change requests from the application developers as when required. Oracle Database Administrator IBM Global Business Services - Houston, TX August 2011 to June 2013 * Spent 30hrs straight one weekend to reorganize and partitioned a production non- partitioned table with over 300 millions rows using Oracle DBMS_REDEFINITION. After reorganize, reports with performance issues ran in 45 minutes or less instead of 3 hours. * Upgraded Data Warehouse application databases from 10i to 11g, totaling 5TB. * Configured and implemented Data Guard on Data Warehouse application databases. * Provided 24x7 production DBA support to Data Warehouse databases. * Streamlined refresh processes of HR databases from 8 to 4.5 hours. Oracle Database Administrator IBM Global Business Services - Houston, TX October 2008 to August 2011 * Member of Oracle DBA 24x7 team that supported almost 400 servers and 700 databases. * Configured and Implemented Data Guard on pharmacy prescriptions databases. The application for these databases is the most important and profitable for WellPoint. * Performed weekly refresh ~300GB database from PROD to DEV and QA for claims application. Oracle Database Administrator at ACI Worldwide IBM Global Business Services - Houston, TX October 2008 to October 2008 Migrated 73 databases total 900GB from United Kingdom to IBM datacenter in Boulder, CO. Oracle Database Administrator at Minute Maid IBM Global Business Services - Houston, TX March 2001 to May 2008 * Supported 28 databases for Oracle E-Business Suite Application, ranging in size from 30GB to 800GB. * Met weekly with user groups to address and resolve performance related. * Performed yearly DR exercise at off-site facility. Oracle Database Administrator at Eckerd IBM Global Business Services - Clearwater, FL November 1999 to March 2001 Responsible for administration of several Oracle databases including Oracle Financial and PeopleSoft HR. Oct 19998 - Nov 1999 Oracle Database Administrator Rexall Sundown, Boca Raton, FL * Provided support for several Oracle Financial databases, including Oracle backups and restores of the Production database to Test/UAT/Dev environments and performed all Oracle Financial DBA related tasks in regards to the installation/upgrade /project migrations. Apr 19995 - Oct 1998 Data Specialist Accenture (formerly Andersen Consulting), St. Petersburg, FL * Performed code migrations throughout projects and go-live implementations. Education Bachelor of Science in Management Information Systems in Management Information Systems University of South Florida - Tampa, FL 1995 Skills ORACLE, SQL, RMAN, AIX, LINUX, SUN, UX, HP-UX, RDBMS, OEM, LOADER, MICROSOFT WINDOWS, Oracle Dba, DBA, ETL Additional Information Technical Skills RDBMS: Oracle 12c, 11g, 10g, 9i Operating Systems: Linux, AIX, SUN, HP-UX, Microsoft Windows Tools & Utilities: OEM, Tkprof, Statspack, AWR, ADDM, TOAD, RMAN, Export/Import, DataPump, SQL Loader, Automatic SQL Tuning, ASH, SQL Advisor, Putty, Data Guard	Database_Administrator
Senior Director, Data Services Senior Director, Data Services Senior Director, Data Services - VERITY, A HEALTHSTREAM COMPANY Thornton, CO Work Experience Senior Director, Data Services VERITY, A HEALTHSTREAM COMPANY September 2016 to Present Directing and aligning the Verity Data Services Teams in Chicago, Louisville and San Diego, and the Verity Database Administration team. Responsible for teams that migrate customers from various data sources or competitor platforms to the HealthStream suite of applications. Architect and develop tools and process improvements to streamline data migrations into our applications. Provide team leadership, project oversight, scheduling and interact with clients to refine requirements, set project goals, milestones, and deliverables. Senior Director, Technical Operations, Information Security Officer REED GROUP, LTD February 2013 to September 2016 Reporting directly to the CEO, led a team of managers and directors in implementing a technology roadmap spanning all of Reed Group's corporate and product infrastructure and software. Responsible for delivering outcomes that provide business value to both internal and external customers. Created a Batch Operations Team to work closely with customers to design and implement automated solutions to improve B2B interactions, reducing error rates and improving overall satisfaction. Implemented a global change control board that reduced production incidents by more than 25%, freeing resources to focus on technological improvements, customer implementations, and, ultimately, driving down cost as a percentage of revenue. Created and managed an $8M technology budget. As the Information Security Officer, responsible for articulating the information security strategy that reflects overall business objectives and support the development, enforcement, and maintenance of security, compliance and privacy programs for Reed Group. Manage application vulnerability scanning, penetration testing, Intrusion Detection/Intrusion Prevention systems as well as security audits. Lead risk and security activities for the company, including security architecture, operations, monitoring, incident response, and awareness training, including social engineering awareness. Participate in all sales efforts through new client security questionnaires, sales meetings and client vendor management compliance. REED GROUP, LTD July 2007 to September 2016 Director, Technical Operations REED GROUP, LTD April 2009 to February 2013 Led a team of 20 technical resources spanning Database Administration, Software Configuration Management, and Release Engineers. Designed, planned and implemented four highly-available, redundant, multi-pathed production environments in two different physical locations for Reed Group's SaaS offering. Developed and implemented Business Continuity Plan and Disaster Recovery plan. Database Administration Manager / Database Administrator REED GROUP, LTD July 2007 to April 2009 Maintained and administered 35 MS SQL Server 2005 servers supporting both back office operations and Reed Group's SaaS application. Provided 24/7 monitoring of 4 production SQL clusters. Implemented a strict security policy, disaster recovery model, and created and executed a plan to move the company's online application to an external co-location-managed facility. Created and maintained stored procedures, triggers, and jobs to enhance performance and prevent data corruption. Worked closely with product development team to improve production database design and performance of production database operations. Database Administrator / Systems Administrator ACXIOM INSIGHT March 2003 to July 2007 Administered 20 MS SQL Server 2005 servers supporting both back office operations and e-commerce applications for Acxiom's Risk Mitigation line of business. Installed and maintained high-availability SQL clusters to provide continuous up-time for the company's 24/7 online applications. Created and enforced strict security policy, ran backups and tested disaster recovery from tape plans, and monitored all aspects of server health. Performed upgrades from MS SQL 2000 to MS SQL Server 2005 in order to utilize the latest software improvements, such as partitioned tables in multi-billion row databases. Created and maintained stored procedures, triggers, and jobs to enhance performance and prevent data corruption. Utilized SQL Profiler to monitor and improve query performance in production. Provided ongoing training to Junior DBA's. Education Post-Graduate Certificate in Applied Information Technology in Applied Information Technology INFORMATION TECHNOLOGY INSTITUTE Bachelor of Arts in Social Science COLORADO STATE UNIVERSITY Skills DB2, SQL SERVER, MYSQL, ORACLE, ORACLE 10G Additional Information Proven history of designing and implementing technology solutions that grow locally housed software applications to enterprise-scale, hosted private cloud solutions utilizing the latest technologies. Very strong database skills on multiple platforms coupled with operating systems administration and networking experience. Consistent record of building enterprise-class security models for all aspects of public-facing applications. Passion for building capable, cohesive technical teams with a strong customer focus. Excellent communication skills that bridge the gap between technical and non-technical audiences. TECHNICAL EXPERTISE Software: ETL tools, SSIS, DTS, SSRS, IIS, MS Office, Exchange, Norton, McAfee, TrendMicro, SQL Profiler, VB, Java, .NET Operating Systems: Windows NT/9x/2000/XP/7, Server 2000, 2003, 2008, 2012 some Cisco and Unix Hardware: Dell suite of servers both rack and floor, HP suite of servers, iSCSI Storage, print/scan/fax machines. EMC Clarion SAN (AX150, CX4-120, CX300, CX700), EMC VNX-2. IBM Blade Server/BladeCenter. Load Balancing: A10 Networks, F5 BIG-IP. Firewalls: Juniper SSG-550. Cisco Catalyst Switch 4948. IDS/IDP, DLP Systems Protocols: TCP/IP, FTP, FTPS, SFTP, HTTP, HTTPS, AS2, SMTP, TLS, Zix Databases: SQL Server 6.5/7.0/2000/2005/2008/2012/2014, Oracle 10g, MySQL, Access, DB2	Security_Analyst Database_Administrator Systems_Administrator
Sr. Database Administrator Sr. Database Administrator Sr. Database Administrator - Wyndham Over 20 years IT experience (including development and system engineer) with 15 years plus core/Apps DBA experience, capable to design the reliable, scaleable architecture and build the manageable enterprise technology for a company in the industry. Expert level experience in Oracle 9i/10g/11gR2 RAC, Data Guard, EBS11i/R12, OEM Grid Control, RMAN backup/recovery, and Networker. Expert level experience in Oracle installation, upgrade, large system architecture designing, capacity planning, consulting, backup/recovery. Expert level experience in performance tunings on SQL statements, indexes, network, OS and DB parameters using various tools such as tkprof, Statspack, SQL trace, AWR, ASH, ADDM, RACCheck, etc. Knowledge of the best practice in SQL and PL/SQL coding for the performance. Experience as a Principal Consultan for Oracle Corp. Experience as an Oracle DBA instructor in one of Oracle training schools. Experience in mentoring other DBAs. Experience in OBIEE, Hyperion, ASCP, Streams, GoldenGate, AS10g/FM11g, Linux, Solaris, AIX, HP-UX, Shell Script, NetBackup, MySQL and SQL Server. Strong ability in identifying problems, developing new ideas, and finding the best solutions. Experience on 24 by 7 on call for production database support or maintenances. Highly self-motivated and detail-oriented individual with excellent communication and personal skills. Broad knowledge in related areas such as Redhat Linux, Unix, Solaris, AIX, HP-UX, Suse Linux, Network, TCP/IP, Storage LUNs, Partitioning, Interconnect, Load balancer, etc. Work Experience Sr. Database Administrator Wyndham 2013 to Present Performed Oracle 11g RAC and Dataguard installation and configuration for Informatica repository databases on Linux multiple times including RQA and production environments. Performed hardening on Oracle databases based on the PCI compliance requirements. Provided the DBA supports for the Data Warehouse migration to Teradata 14.10 database. Set up the DEV/QA/Production database environments the project team. Worked with Teradata consultants and off-shore consultants to resolve various issues during migration. Implemented the backup strategy using RMAN and Networker. Scheduled the backup to tape and monitored the daily backup jobs including incremental and archivelog backups. Provided the DBA supports for the Reservation System migration/upgrade. Worked with the vendor on various issues during and after migration. Resynchronized the standby database in production using the Rman backup when the standby was out of sync with the primary due to lost of archivelogs caused by the server reboot. After the QA database was corrupted, with RMAN, rebuilt the entire QA RAC and Data Guard environment with two nodes on the primary site and two nodes on the standby site. Applied quarterly PSU in rolling fashion in the RAC and Data Guard environments. Created the document for operation and maintenance. Performed the standby switchover test. Configured the Goldengate extracts/datapumps/replcats for oneway replication. Installed OEM 11g/12c agents and configured OEM to monitor the production databases and send alerts to DBA team, Operation personnels and business owners. Investigated and troubleshot various issues and performed the root cause analysis and provided solutions to fix various issues. Performed various tunings for performanance issues. Provided the database security related reports to the Compliance department and remediated various security concerns based on the compliance requirements. Cloned production database from RAC to single instance on the scrub box then the single instance was cloned to the QA in RAC configuration. Provided recommendations on the best practice to improve performance and stability As a DBA SME, reviewed and approved various database change requests/tasks including the design details documentations, database modifications, and database access, etc. EXPERIENCE Sr. Oracle Apps DBA/DBA Lead Murad, CA April 2008 to February 2013 Provided support on the whole life cycle of Oracle E-Business R12 implementation. Installed and configured Oracle Appplications EBS Release 12.1.1 on shared application tier file systems including APPL_TOP, COMMON_TOP, and technology stack (10g ORACLE_HOMES). Applied HRMS HRglobal patches and performed other post installation configuration. Analyzed the requirements for 12.1.3 upgrade and Oracle Financial Critical Patch Collections (CPC). Upgraded RDBMS to 11.2.0.1, Oracle AS 10g to 10.1.3.5, patched Oracle AS10g Forms/Reports 10.1.2.03, upgraded R12.1.1 to R12.1.3. Configured R12 Workflow notification mailer. Troubleshot WF agent listener and Notification Mailer startup and connection issues. Created request WF Control Queue Cleanup. Ran wfctqrec/ afwfqgnt to drop and recreate wf_control. Cleaned old open items and error workflow messages in master table wf_items. Created the custom printer driver such as portrait_duplex, pasta_portrait_duplex to print PDF and XML reports for single side and duplex printing. Downloaded and Installed acroread driver and configured /etc/cups/mime.types, IX Libarary. Created pasta.cfg and Pasta_pdf.cfg, pasta_pdf_ls.cfg (Landscape) and pasta_hp9050dn.cfg (duplex). Register various printers such as hp9050, Sharp, etc. Troubleshot and resolved various printers or reports issues. Configured the MWA Telnet Server and Dispatcher for the mobile WMS - Warehouse Management System. Troubleshot and tuned parameters to fix connection timeout or dropout issues. Implemented the Oracle 11gR2 database in the RAC environment. Configured kernel parameters, NTP, and hangcheck-timer kernel module; installed required rpms and ASMlib 2.0 on Redhat Linux 5.3. Configured SSH and enabled SSH user equivalency. Worked with the System Administrator to configure the NIC bounding, private, public, and virtual IP addresses for RAC. Installed the Cluster Verify Utility, Oracle Grid Infrastructure (clusterware) 11.2.0 and the Oracle Database 11.2.0. Worked with the SA to configure EMC powerpath, multiple HBAs, LUNs and created LUN partitions and ASM diskgroups on EMC CX3-40. Also installed the patchset update PSU 11.2.0.1.2 on the top of 11gR2 Grid Infrastructure (clusterware) and RAC installation on all nodes. Installed Cluster Health Monitor (IPD/OS). Cloned R12 instances from development to test then to production and vice verse using RapidClone utility (adpreclone.pl, adcfgclone.pl). Used rconfig.sh to convert single instance to RAC. Configured autoconfig on db tier and two-node apps tier with failover, load balance, and Parallel Concurrent Processing (PCP). Deconfigured, deinstalled, cleaned up and rebuilt the clusterware on the crashed node and added the node back to the cluster. Created Concurrent requests to purge obsolete wf runtime data, request logs, alert message, signon audit data, etc. Created Concurrent requests to gather statistics on schemas and some specific tables. Create specialized concurrent managers to dedicate certain processes either for short or long running jobs. Tuned the parameters such as cache size, processes, and sleep seconds for Standard Manager, Conflict Resolution Manager, etc. Configured the Data Guard and created the standby database using RMAN duplicate from active instance. Tested switchover and failover procedures in both SQLPlus and the Data Guard Broker command line. Reinstated the failed primary database using the flashback database feature. Designed and implemented the backup/recovery strategy and configured RMAN with EMC Networker and tested backup/recovery scenarios by restoring or duplicating from hot backup without target and catalog connection or duplicating from active database. Installed and configured the GoldenGate for the replication to the reporting instance. Installed and configured Oracle Grid Control master agent using Oracle 11g repository and client agents on multiple nodes. Defined Signon Password profiles to enforce password complexity. Enabled Sign-on audit to user and responsibility level. Troubleshot and resolved the pending request issues due to dead lock, database errors, and resource constraints. Troubleshot and resolved the concurrent manager starting up and stopping problems in the cloned environment. Ran cmclean.sql to clean up request history in fnd_concurrent_requests and fnd_concurrent_processes tables. Monitored the performance and generated AWR, ADDM and ASH (Top Cluster events and Top remote instance waits) reports for performance tunings. Reviewed RACCheck report and configured hugepage. Monitored the interconnection bandwidth utilization such as RX, TX and packets errors, dropped, overrun, collisions, interrupts and worked with SA to fix various interconnect issues. Verified interconnect setting. Tuned SDU value to reduce network roundtrips and response time. Reviewed AWR report for high Global Cache Block Access Latency and increased UDP buffers. Performed tunings on apps tier: Tuned FORMS_CATCHTERM and FORMS_TIMEOUT. Tuned the profile values for ICX:session timeout. Set FND: Enable Cancel Query to "No" to disable the cancel query profile. Performed tunings on db tier: Tuned various SQL statements to reduce the high I/O waits by creating missed indexes or function based indexes; increased initrans on few tables and indexes to reduce the block contention for ITL; tuned SGA size to minimize the number of connection timeout occurrence; increased log_simultaneous_copies value to lower redo copy latch waits. Migrated and converted the database character set from US7ASCII to AL32UTF8. Installed/configured Fusion Middleware/Weblogic/OBIEE11g/SOA/IDM, Hyperion, OBI Apps, DAC server repository, Informatica server/client. Installed/configured Oracle NoSQL database, MySQL 5.5, MySQL Cluseter 7.2, MySQL Workbench, MySQL Enterprise Backup/Monitor. EXPERIENCE Sr. Apps DBA/DBA Lead Raytheon - Fullerton, CA March 2007 to April 2008 contract Performed requirement and strategy analysis on the migration from the single instance for 11i (115.10.2) to RAC (10.2.0.3) and developed the plan for the migration. Merged and applied the latest AD.I Minipack, Family pack, and TXK/ADX patches and cloned the production environment to a test environment. Installed and configured the RAC environment on the new node first. Configured SSH and enabled SSH user equivalency. Worked with the System Administrator to configure the private, public, and virtual IP addresses for RAC. Installed the Cluster Verify Utility, Oracle Clusterware 10.2.0.1 and the Clusterware patchset 10.2.0.3. Verified and prepared all requirements for RAC using the Cluster Verify Utility. Installed Oracle 10.2.0.1 software for ASM instance and applied the patchset 10.2.0.3. Created the ASM instances and disk groups using DBCA. Created additional redo threads, undo tablespace, and executed the script to prepare the existing database for RAC operation and Data Guard. Cloned existing database to the new RAC node and apps tier to the new location on the existing apps tier. Converted the new RAC instance into a local Data Guard physical standby for the existing database then added the existing node as a secondary RAC instance into the RAC cluster. Sr. Oracle DBA AMC - Orange, CA October 2006 to March 2007 Provided the DBA support on the production and QA databases in the Oracle 10g environment. Providing the DBA support for the application teams throughout the development cycle. Migrated the source code from development to QA then to production. Tuned the SQL statements and tested various tuning options and improved performance 300% better for few. Troubleshoot various issues such as performance related issues, connectivity issues, space management issues, report job failure issues, etc. Sr. Support Engineer Quest Software - Aliso Viejo, CA October 2005 to September 2006 Installed Shareplex 5.1.0 and patches on Solaris, HP-UX, and Linux. Worked with clients to resolve various Shareplex issues related to library errors, slow capture or post performance, log wrap, export or import idle, core dump, queue corruption, compare hanging, reconcile hanging, out of sync between source and target, configuration, network connection error, and Oracle database related issue such as full table scan, index problem, privilege problem, slow performance such as inittrans contention, etc. Sr. Oracle DBA Toyota Financial Services - Torrance, CA October 2004 to October 2005 Contract Providing the database support for five application teams throughout the development cycle and production databases in Oracle9i and Oracle10g environment. Sr. Oracle DBA New York City Government - New York, NY February 2003 to April 2004 Contract Provided DBA support on Oracle Applications 11.5.7 production running on Sun Solaris and development support on development and QA databases. Sr. Oracle Apps DBA ON Semiconductor - Phoenix, AZ June 2002 to September 2002 Contract Provided the 24 by 7 DBA support to Oracle Applications 11i and discoverer 4i developers, QA, and production users worldwide in a three-tier Solaris environment, including cloning (including controlfile and database recreation, database recovery) the databases in development, QA, and patch environment from production, performing daily refresh on the report instance from production, patch installations using adpatch utility and compiled invalid objects and forms using adadmin. Database Manager/Sr. Oracle DBA/Lead Princeton December 2000 to February 2002 Provided the DBA support on the development, QA, and online billing production databases in the Oracle 9i environment. Sr. Oracle DBA/Lead Bigfoot Interactive - New York, NY September 1999 to November 2000 Managed a multi-million dollar project which involves migration of all production databases from Microsoft SQL Server on Windows NT to Oracle 8.1.5 on Sun Solaris 2.6. Sr. Database Administrator HIP Company - New York, NY October 1998 to August 1999 Provided both Oracle and Peoplesoft DBA support to more than a hundred users in multiple locations. Principal Consultant Oracle Corporation - New York, NY August 1997 to October 1998 Designed the enterprise architecture for one of the largest insurance companies to integrate systems on various platforms (IMS/DB2/Lotus Notes on IBM mainframe/AIX, Oracle on Solaris, Access on NT) from 23 international branches. Database Administrator AT&T, New Jersey 1996 to 1997 Contract As a development DBA, provided the DBA support to the development and QA teams including debug of the stored procedures and packages, application tuning, logical and physical backup and recovery. Oracle Database Administrator and Developer NDB Brokerage - New York, NY 1993 to 1996 Installed and configured Oracle 7.2 Server, SQLNET 2.2, ODBC, Oracle client software, and the data modeling tool Designer 2000 in Windows NT. Designed the logical and physical database model for the Oracle application using Oracle Designer2000. Created the database, multiple instances, tablespaces, segments, procedures, tables, indexes, roles, and users on the Oracle 7. Systems Engineer Electronic Data Systems Corporation 1989 to 1993 Developed and maintained the Agency Information System used to process millions of records in the database which contains 2 years of statistical data collected from about 21,000 Western Union Money Transfer Agencies all over the World. Education B.A. in Computer Science Queens College of the City University of New York 1988	Database_Administrator Systems_Administrator
Associate Director, National Joint Utility Team Associate Director, National Joint Utility Team Associate Director, National Joint Utility Team - AT&T Casselberry, FL Work Experience Associate Director, National Joint Utility Team AT&T 2018 to Present Leads national team of 10 mid-level managers, responsible for 940+ Electric Company Joint Utility contracts with an operating budget of over $250M. * Developed the process plan for an automated invoicing database that will result in a YOY savings of $1.2M. This process will free up managers from manually processing invoices and allowing them to redirect their time to essential operational needs of field partners. AT&T 2000 to Present National Area Manager AT&T 2014 to 2018 Leads national team of 15 managers, directing 180+ unionized employees across traditional and virtual office environments, executing GIS facilities maintenance for 21 states of wireline. Manages 3 vendor contracts with annual value of $9.5M and a total of 200+ vendor employees managing and maintaining engineering and GIS records. * Co-manage a $25M+ project to consolidate 4 groups across 35 centers into 1 group with 2 locations, leveraging automation and cross-training programs to empower employees to execute end-to-end processes leading to increased efficiency and productivity. * Developed an automated financial reconciliation report that eliminated manual processes and immediately increased productivity. This report identified 40% of all work financially reconciles 100%, proving a cost benefit and receiving new project funding to automate the completion of work and drive a $2.25M YOY savings. * Increased productivity by 12% by creating and utilizing a KPI report to coach direct reports on individual and organization performance. * Eliminated outsourced tasks, bringing GIS boundary maintenance processes in-house to capture $250K savings. * Works closely with VP-level leadership, analyzing results and presenting monthly team and project updates, potential issues, challenges, and solutions. Senior Staff Support AT&T 2009 to 2013 Supported 1 director, 8 area managers, and 5 coaches across 5 different work groups, through creating, automating, and maintaining workforce analysis metrics, facilitating employee coaching and development plans, and presenting monthly productivity results to senior leaders. Served as Green Belt project manager for numerous projects and initiatives. * Green Belt Lead for numerous continuous improvement projects: - Reduce Congested 208 Scale PLRs in OPTI Lean Project: managing team of 32 to proactively restructure 1,280 maps (plats), reducing map sizes to optimal working dimensions for engineers, eliminating issues with overstrikes and facilitating a more efficient engineering process. - MYRIAD to OPTI Northeast Conduit Transfer DMADV Project: managing team of 30 to migrate conduit records from legacy MYRIAD database to newly integrated OPTI database, successfully completed project in less than 1 month with no additional charge to budget and no loss of records. - Centers 2020 Project that reviewed 4 center groups interactions through value stream mapping and process mapping, leading to the creation of a large-scale National Records Group consolidation project. * Completed the required business impact analysis to request $58K funding to establish a feed compiling data for technician time and motion studies to gauge employee efficiency; this project resulted in annual cost avoidance of $28K and annual cost savings of $1.7M from increased efficiencies. * Served as project manager for the Phase 6 TRAKS release, creating a 21-state workflow reporting tool and eliminating the need to manually assign all final engineering records maintenance in the 13-state Outside Plant Records Reconciliation Centers (OSPRRC). * Designed detailed production processes for the Northeast to reduce engineering records maintenance, resulting in 2 projects completing 2 months ahead of schedule. * Restructured the Northeast OPTI posting function, eliminating multiple unneeded functions and reducing paper usage by 30%+ through creating detailed process flowcharts and documentation. * Designed and maintained SharePoint sites for the Northeast and Southwest OSPRRC, creating centralized repository for reports, presentations, methods, and procedures. Operations Manager AT&T 2006 to 2009 Directed team of 3 management and 6 non-management employees, executing center operations, as well as managed and supported vendor team with 125 employees performing engineering records maintenance for the Southeast region. Supported all problem resolution, quality control, database support, and new methods and procedures. Tracked production progress and created daily, weekly, and monthly reports to leadership. * Key contributor in driving $40K annual savings through designing a workflow that created automated receipt processes and paperless posting process for the Southeast OSPRRC. * Secured $1M+ savings and 200,000+ print backlog reduction within the first 16 months of new vendor contract; assisted with framing new production and quality requirements for the new contract. Database Administrator AT&T 2000 to 2006 Provided database support for 185-200 vendor employees with all Byers EWO database issues, utilizing SQL and MicroStation EDG to eliminate roadblocks and increase productivity. Served as centralized point-of-contact to resolve all Southeast district engineering records issues during the design process. * Created methodology, procedures, and process maps for all critical engineering records, training staff to ensure consistency and promote efficiency across field engineering processes. * Served as the SME for engineering work order posting issues, providing solutions for entire Southeast OSPRRC. Education Bachelor of Science in Management Bellevue University - Bellevue, NE Skills Managerial Links http://www.linkedin.com/in/joshskiendziel Certifications/Licenses Six Sigma Green Belt April 2012 to Present Six Sigma Orange Belt July 2012 to Present Lean Gold Certification November 2014 to Present	Database_Administrator
Director of Information Technology Director of Information Technology Nashua, NH Work Experience Director of Information Technology Salesforce - Burlington, MA 2016 to 2019 Delivering business capabilities for both internal enterprise applications and customer-facing business systems supporting Salesforces Cloud platform. Portfolio of responsibilities include business intelligence, predictive analytics, master data management, M&A technology due diligence and integrations, software engineering, technology architecture and cloud-based delivery systems. Responsible for implementation and support of Salesforce cloud stack Sales, Marketing, Service, Communities, Chatter and Einstein Analytic. Partner with business leaders across Finance, Marketing, Sales, Customer Services, HR and other functions to design and implement advanced solutions in concert with the technology roadmap. Partner with business executives and corporate governance to ensure that the technology roadmap continuously reflects business priorities. Define vision and roadmap for the enterprise applications and cloud computing platforms supporting Salesforces business systems Director, IT Watts Water Technologies 2011 to 2016 Reporting to the CIO, responsibilities include strategic leadership for delivery and support of global business systems and enterprise information management driving business goals. * Enabled commercial and operational business improvements by establishing Information Management and Analytics CoE providing Enterprise Data Warehouse, Master Data Management, Business Intelligence and Predictive Analytics capabilities * Lead global ERP system consolidation to enable business transformation through product rationalization, manufacturing footprint and DC consolidation resulting in $18M YOY savings * Lead multi-domain PIM implementation as a foundation for enterprise PLM roll-out * Consolidated outsourcing engagements driving operational efficiencies and over $.5M savings * Streamlined and expanded North America e-commerce operations handling over $240M/yr. in sales * Implemented cloud based ERP (QAD-OD), HCM (Workday), CRM (Salesforce) E-commerce (WebSphere Commerce), ITSM (Service-Now) and TBM (Apptio) business enabling systems * Transformed and aligned multi-site IT organizations to single Shared Services structure * Established project portfolio structure driving governance and accountability * Enforced enhanced ITGC controls to drive SOX and IA compliance Director, IT Enterprise Application & Systems Services Keane, Inc 2007 to 2011 Reporting to the CIO, responsibilities include leadership and accountability for the delivery and operations of the Application services, Business Intelligence, and Infrastructure. Managed business applications portfolio, Data Center operations, Business Continuity / Disaster Recovery, Database and Data management, Global Identity and Access management, Oracle/PeopleSoft Financial & SAP ERP application management, Cognos and Business Objects BI systems. Established Software Change Management, incorporating Change Control processes and ensuring adherence resulting in 30% reduction in audit cost. Managed annual budget of over $6M in group's operation and capital funds including lifecycle management of over $4M in technology assets. * Successfully led Keane IT Application & Technology Services groups through multiple mergers and acquisitions due diligence and effectively integrating data, infrastructure, applications, process and teams while improving overall IT operations. * Generated over $1M annual savings through centralizing IT services, application rationalization reducing technology footprint globally and implementation of IT shared services group in India * Designed, developed and executed technology recovery plan for key automated systems ensuring timely recovery in event of disaster, reducing the required recovery time objectives by over 50% * Project Managed ERP (PeopleSoft Financial) system upgrade with 14,000 global user base. * Increased effectiveness of collaboration and knowledge sharing by transitioning 14,000 employees base from multiple portal technologies to single enterprise wide MS SharePoint platform. IT Manager, Global Technology Services Keane, Inc 2006 to 2007 Managed Systems Administration, Database Administration, Performance Management and Technology Recovery (DR) functions delivering 24x7 operational support of Keane's global business and information systems providing performance, scalability and high-availability computing environment. * Championed Cognos Enterprise Business Intelligence architectural enhancements delivering 30% performance improvement and scalability to meet organizational growth. * Realized over $1M cost savings through the design and implementation of DR capabilities at secondary hub location enabling in-house disaster recovery of key business applications thus reducing operational risks and extending business continuity. IT Team Manager, Systems and Database Administration Keane, Inc 2002 to 2005 Managed MRO activities of all corporate IT Systems supporting Keane's 9,000 employees distributed global workforce. Provided leadership for key technology strategies, staffing and project assignments. * Realized multi-million dollar cost savings through the design, development and implementation of global ERP (PeopleSoft) technology supporting key business processes and internal operations. * Directed design and implementation of Change Control procedures for PeopleSoft ERP system and related SDLC processes resulting in 30% reduction in developmental rework cost to the projects * Minimized operational risks by establishing Sarbanes-Oxley (SOX) directed change control and compliance processes across IT's scope of operations Lead Database Administrator Keane, Inc 1998 to 2001 Responsible for ETL and database design, development and maintenance support * Established data architecture and administration function within corporate IT * Designed, developed and implemented ETL integration between legacy systems and JD Edwards Senior Application & Database Administrator AIG, ME/India 1990 to 1997 Software Engineer Sonitech International - Wellesley, MA 1987 to 1989 Education Master's in Computer Science University of Massachusetts Skills Data management, ERP, SAAS, CRM, SOX, DevOps, Business intelligence, Architecture, Salesforce, Cloud Computing, Digital Strategy, Team Building, Business Analysis, Change Management, Data Analysis, Continuous Improvement, Continuous Development, Scrum, Agile, Strategic Planning, Customer Service Links http://linkedin.com/in/mukeshasarpota Additional Information CORE COMPETENCIES Strategic Vision and Leadership Executive Acumen SOX, ITGC, Security Compliance Vendor Relationship Management Program and Project Management DevOps/Agile Methodologies, CI/CD Technology Architecture and Roadmap Data Management, Business Intelligence SaaS / Cloud Computing ERP, CRM, HR, Finance, Sales and Service	Project_manager Database_Administrator Software_Developer
Database Administrator (DBA) Database Administrator (DBA) Houston, TX Authorized to work in the US for any employer Work Experience Database Administrator (DBA) behpardakht mellat May 2015 to May 2017 primarily worked with IBM DB2 database server on linux specific experience: using SQL queries, trigger, backup, Restore, Grant, create database, table, view commands to maintain and monitor databases, debug issues and provide user support Education BS in software engineering Amirkabir university of technology September 2009 to September 2014 Skills html, css, jquery, java script, linux, sql server, oracle, db2, sql server management tools Certifications/Licenses Oracle database 12c administration workshop July 2017 to Present Additional Information Contributing to writing a book about ORACLE database summer 2017 Contributing to writing a book about compiler with university professors fall 2012-spring 2013 participating in projects related to AIESEC in AUT	Database_Administrator
Cognos Administrator Cognos Administrator Cognos Administrator Euless, TX Work Experience Cognos Administrator GM Financial - Fort Worth, TX October 2016 to July 2019 Install/configure/administer/upgrade multi-server distributed Cognos Analytics (CA) POC/CIT/DEV/UAT and PROD environments; create training documents and videos and conduct training for end users and report/cube/dashboard developers; program and maintain SQL Server/Oracle stored procedures/materialized views for performance management and daily status reports; install/configure MotioCI for versioning and migrating CA content across all CA environments; monitor and restart Informatica workflows for daily table updates and month end/quarter end processing; design Cognos Analytics dashboards for management on reporting and training metrics; monitor ServiceNow ticketing system for standard and ad-hoc access requests/report requests/ database information; performance tune reports and any developer created direct SQL; Conduct weekly vulnerabilities review with DBA/Server Admins and Security. Administer and support five multi-server distributed Cognos Analytics Environments. Program and maintain SQL Server/Oracle store procedures and materialized views. Document ETL/Migration for Auditing/management review and admin training. Conduct weekly vulnerabilities review with DBA/Server Admins and Security. Migrate Oracle 11g source DB's to Oracle Exadata and validate data/security. Database Developer/Report Developer TEK Systems - Fort Worth, TX September 2015 to October 2016 Primary Cook Children's Home Health (HH) IT support; design SQL Server back end Data Mart solutions for various application level database data moved using SSIS packages; develop Access Databases used as a front-end by Home Health personnel to augment FastTrack/McKesson database reporting; develop SSRS, Crystal and Tibco reports requested by the Home Health business; program stored procedures and design tables/views/triggers to be used in reporting and data processing; design dashboards using TIBCO Spotfire for use by Patient Service Coordinator personnel to replace various Access DB's; all requests for Database or Report development are logged into SalesForce to track delivery; performance tune Stored Procedures to speed slow running queries; download State level Medicare pricing information and load into SQL Server table for comparison to existing costing to ensure profitability. Document Home Health Database reporting requirements for IT/IS team review. Design and program stored procedures/views/triggers for use in various reporting tools. Develop Data Mart/Data Store/Data Warehouse solutions for data access and reporting. Download Texas State Medicare pricing for comparison against existing HH costing. SSRS Specialist / Database Developer DSS Research - Fort Worth, TX July 2012 to August 2015 Design and develop SSRS Reports in support of Consumer Assessment of Healthcare Providers (CAHPS); coordinate with statistical analysts to ensure calculations meet government and industry guidelines; design and program stored procedures with dynamic SQL to be used across multiple standard reports; programmed statistical analysis functions to show significance differences between user-selected periods; Pivoted transaction data to support reporting requirements; conduct database and report level performance tuning to address slow running reports; developed Data Store, Data Mart and Data Warehouse solutions for transactional data source, analysis and reporting requirements across multi-spectrum healthcare platforms. Cross-train team members on reporting tool and report specific calculations Design and program dynamic SQL stored procedures for multi-use reporting. Document business requirements and report calculations for review by Q/C team. Assist Marketing Analysts in investigating data for Benchmarks and Norms across various healthcare specialties. Meet government and business auditing guidelines to confirm proper handling and security of Personal Health Information of customers. Solution Architect Power New Mexico (PNMR) - Cognos Architect - Las Colinas, TX March 2010 to June 2012 for Power New Mexico supporting Cognos 8x and 10.x environments; evaluated available new features in Cognos 10 environment and established base-line testing method for current models, cubes and reports prior to defining migration procedures; designed and developed database solutions for financial and energy related data in Mart, Store and Data Warehouse formats; authored Meter Data Management System (MDM) models and reports at a summary and detail levels; documented business steps for data aggregation of PowerPlant and PeopleSoft General Ledger/Journal data for automating the Cost of Service (CoS) reporting for the Public Regulation Commission; designed DataStage ETL Scripts for daily and monthly level processing; transformed Transaction data for use in reporting tools and to meet Quality Assurance requirements; designed Stored procedures to compare Transactional data to transformed data to ensure data integrity; conducted server/model/report level performance tuning methodology to address slow running reports and impacted portal performance; Administered Tableau Server portal for First Choice Power/Direct Energy. Automated server scripts for daily maintenance of BI Portal environments. Documented user standards and business requirements for Cost of Service reports. Migrated from Server 2002 / Cognos 8.4 to Server 2008 R2 / Cognos 10.1.1 and defined methodology for future migrations. Designed group level Pages for portal entry based on user access levels. Administer Tableau reporting environment for subsidy (Optim Energy). Contractor New Mexico - Public Education Department - Santa Fe, NM March 2009 to February 2010 Primary Architect for contracted to support New Mexico Public Education Department (PED) education database and reporting through Cognos 7.3&8.2 environments; trained state personnel to use the eScholar Model and database for supporting State Educational Reporting; designed Federal Education Data Exchange Network (EDEN) reports to meet State and Federal educational reporting requirements; conducted audits of Canned Reports to ensure that reported results matched the source data; coordinated with PED Personnel on data extraction for populating state-sponsored "Carve Your Path" website for use by students and education staff; provided PED officials with quarterly reports tracking timeliness and reliability of data imports from regional offices to central database; investigated migrating from Cognos to SQL Server Reporting Services (SSRS) and provided a cost-benefit analysis to PED Directors; Trained State and Regional users in report development and maintenance. Designed State and Federal database tables and reports to meet No Child Left Behind requirements. Develop EDEN (Education Data Exchange Network) reports for meet State and Federal guidelines. Convert all Cognos reports to SQL Server SSRS reports based on individual user requirements. Cognos Architect eScholar, LLC - White Plains, NY July 2007 to January 2009 Supported and maintained Cognos ReportNet on Server 2003 platforms; maintained and updated reporting layer in Framework model; developed and implemented security layer in Cubes and ReportNet reports; administered prod/dev environments for New Mexico Public Education Department; migrated all reports and cubes from ReportNet 1.1 MR3 to Cognos v8.2/8.3; designed Database solutions for educational transaction systems as well as the Data Warehouse for New Mexico statewide Reporting and Analysis; developed and implement dashboard reports for Attendance and Discipline/ Infraction reporting; customized model for State specific reporting; implemented Higher Education schemas for use in cross-domain reporting; worked with various superintendents and their principals on delivering reporting solutions for Student longitudinal data. Managed 3 developers in ReportNet and I-NetSoft support/development. Designed training documents on customer Model & data in Cognos environments. Supervised Data Warehouse team to add new schemas and relationships to Model/War files for state and district level customers. Developed reports to meet Federal DoE Education Reporting requirements. Defined multi-level security and reports, including LDAP & Java security sources. Primary Cognos Architect Cognos Architect - Taylor, TX April 2005 to July 2007 for all Cognos software on LINIX platforms; defined ReportNet Model for Transaction Database; updated Reporting Database on an Oracle 11g environment for 300+ user base; implemented power-grid real time reporting for load balancing, stand-by power generation, market pricing, and failover capacity planning; established data security standards for Oracle pass-through security credentials; maintained background clearances. Wrote Administration "step-by-step" document for use by IT personnel. Addressed and resolved Remedy tickets involving reporting/cube requests and enhancements. Designed and enhance report/cube requests for expanded and new financial access and Key Performance Indicator requirements. Designed and implemented Cognos and LDAP security roles and Oracle level security pass-through ID's. Cognos Developer/ Administrator Diageo - Cognos Development - Stamford, CT March 2003 to April 2005 Installed, supported, maintained, and upgraded all Cognos software on UNIX HP-UX platform; created reporting layer for business report developers; developed and implemented security layers in catalog and end-user portal implemented across IWR /Cube and ReportNet reports; administered all environments with a 1300+ user base; Migrated Concur reporting from IWR to ReportNet; developed and implemented role-based pass-through Oracle ID's; customized Upfront Portal in HTML to use company graphics Designed operating procedures for admins, developers, and systems support. Developed and enhanced reports and cubes for new financial access and Key Performance Indicator reporting. Defined business relationship for ETL script from SAP to Oracle Data Warehouse. Conducted performance tuning review and redeveloped Transformer MDC's for improved build times. Cognos Administrator Citi Financial Mortgage - Coppell, TX October 2002 to March 2003 Administered highly distributed Cognos environment, consisting of 12 INTEL/W2K servers; conducted daily monitoring of Server 2000 environments for application stability; published report sets and updated/new cubes to Production for use by 1500+ local/remote user base; defined business user standards for new report requests and developed output to meet user requirements; installed Informatica PowerMart/ PowerCenter V6.0 on a Unix platform. Assisted mortgage and real estate business users in building client online reports for city/district/regional level access. Trained new personnel to use Cognos Impromptu/IWR, PowerPlay, Transformer. Assist Administrator in planning conversion from Cognos v6.x to v7, including parallel processing statistics for hardware conversion, and pricing of new servers. Cognos Developer Cambridge Integrated Services - Carrollton, TX July 2002 to October 2002 Developed Impromptu reports for Clients at remote locations; deployed an on-line environment for remote access; troubleshot previously written reports for updating to V6; trained personnel on Model and Cube development. Designed customer-specific calculations in catalog and reports. Trained personnel to use Cognos PowerPlay, Transformer, Access Manager. Designed software upgrade plan, including complete system and end-user testing. Cognos Developer US Department of Navy - Randolph AFB - San Antonio, TX December 1999 to July 2002 Supported contract with the Department of the Navy to install, configure and maintain Human Resource reporting database in an Oracle 7.3.4 environment; installed, updated and maintained Cognos Web Server software for use by remote personnel in seven regional locations; installed Windows NT, and upgraded to Windows Server 2000 Web Servers; developed the Defense Civilian Personnel Data System Web Applications implementation plan; trained regional offices to define and create reports; create user-based training in support of client/web based software installation, configuration and maintenance for use by Government personnel Trained Human Resource personnel on Cognos Applications using DoN (Dept. of Navy) model and data. Installed and configured web integration using the latest COGNOS technologies: IWR 6.0, PowerPlay Transformer / Enterprise Server 6.61 Documented all work in Standard Operating Procedures (SOP). CACI - Production Systems Programmer/Informatica Developer US Army - Chantilly, VA November 1998 to December 1999 Constructed Extract, Transformation, Load (ETL) procedures using Informatica PowerMart software for use at US Army site; used Cognos PowerPlay and Informatica to create Cubes and Reports; Installed Cognos web software for client-site implementation; documented Access Manager/Netscape Directory Server (LDAP) installation steps based on Department of Navy regulations; formatted IIS and FTP sites and documented configuration requirements for implementation; used Oracle utilities to create, define, update and maintain testing databases in developing client source/target tables for development of ETL procedures. Performed data design review and submitted requirements for future expansion. Implemented multi-phase ETL solution for data extraction from of-site input device. Created Oracle Stored Procedures and functions as a subset of the ETL solution. Senior Programmer Analyst US Geological Survey - Reston, VA July 1990 to November 1998 Supported Federal Financial System (FFS) operations on an AMDHAL 5870 & IBM 3090 mainframe system; updated, and modified JCL and COBOL programs and trained new personnel; implemented and utilized CA-7/11 reporting tool, and Control M/R/D processes to handle scheduling and automated problem resolution; responsible for General Ledger balancing; supervised day, swing and night crews; conducted employee reviews. Created and maintained SOP documentation in accordance with DOI guidelines, written at a level where a minimum of familiarity with the system would allow a user to perform any task covered. Contracting Office - Technical Representative expressed 100% satisfaction with quality and thoroughness of work performed, and documentation provided. Tape Librarian Pentagon - Washington, DC September 1986 to May 1990 Army non-commissioned officer Rank E-2 to E-4; lead Computer Operator of Honeywell mainframe and Tape Librarian for 3,000+ unit library; updated Tape Office Sourcing Control software, version 4 (TOSC-4); created communications wiring for networking of Pentagon offices; defined and implemented tape access system for internal users. Operated World Wide integrated mainframe system for Command Control purposes for the Department of Defense, Army. Maintained a Top Secret, SCI, SBI background clearance from 1986 to 1990. Education Bachelor's in Business Information Systems/Technical Management DeVry University-Chicago - Chicago, IL May 2005 to October 2007	Database_Administrator
Contractor Contractor Olathe, KS Analytical professional with strong background in financial analysis, mortgage lending & project management. CORE QUALIFICATION Ability to see the big picture to manage projects effectively from inception to finalization Excellent conflict resolution skills with ability to hear the problem and offer viable solutions for a win-win situation Strong communication, analytical & data organization / interpretation skills Proficient at data accumulation, monitoring & creating financial reports identifying trends for recommends to management Mature with strong business ethics displaying discretion and confidentiality PROFESSIONAL SKILLS Work Experience Contractor RTI INC September 2013 to August 2019 PROPIETOR 09/2013-08/2019 Contracted and installed ceramic tile into new and existing residences. Worked closely with the homeowners to determine the style and design of the project and insured that the homeowner was satisfied with the results. Installations included entry ways, bathrooms, kitchens, finished basements, fireplaces, etc. Demo and removal of material in existing residences as needed. Tools used included a wet-saw and general tile installation standards such as mortar trawls, cordless drill, etc. SPRINT - PROJECT COORDINATOR I - (Contracted though JMA, Inc.) 08/2013-10/2013 During the Decommissioning stage of all of the iDEN sites obtained from the Sprint-Nextel merger, I was responsible for contacting the utility companies to ensure that power was safely disconnected and final billing was received on all remaining cell sites. Once the final payment was generated. It was my responsibility to follow up and sign off as completed. (Short Term Contract) GOODMAN NETWORKS - PROJECT COORDINATOR I - (Contracted through Experis US, Inc.) INSURANCE SPECIALIST KEYBANK February 2017 to January 2018 Managed personal residential portfolio of approximately 6,000 to 8,000 loans and insured that each Residential Mortgage was insurance per required loan guidelines and premium payment was received via contact with insurance companies, agents and homeowners. Requested payments on renewals, resolved cancellation issues and claims issues. In addition, developed Excel program that identified duplicate renewal payments to streamline process for entire division. Primary tools used: McCracken/Strategy, RECWeb and Microsoft Excel 2010. Database Administrator for Siterra Program Decommissioned iDen Sprint Nextel Cell Towers September 2012 to March 2013 Managed the operational aspects of on-going projects and served as liaison between project managers planning, design, implementation and optimization and contractors designated to complete assignments. Developed process to ensure electrical power to the site was safely disconnected & removed by the utility co. prior to start of deconstruction. Served as Database Administrator for Siterra Program. Liaison for all clients with security access to database as well as exported data from Siterra daily to create Manager Reports to monitor progress, forecast revenue, time lapse deficits, etc. using V-LOOKUPS, H-LOOKUPS & IF-LOOKUPS. SPRINT / ERICSSON - CONTRACTS ADMINISTRATOR Contracts Administrator and Team Lead Landlord Solutions Hotline January 2005 to February 2012 Provided extensive investigation for Lease Contract obligations. Trained all new employees and contractors as they were added to team and provided daily on-going support. Instrumental in setting up ACH process to wire monthly and annual Lease payments to landlords which reduced the volume of monthly check disbursements by 62%. Worked one on one with landlords to resolve all issues and provide insight to terms of their contracts either by phone or through correspondence. Escalated all financial defaults SNDA's and non-compliance issues. Partnered with the Sprint Legal department for resolution. SPRINT - BUDGET ANALYST I key point of contact and analyst LTD National Logistics team April 1999 to November 2001 for over five hundred employees. Budget vs. Actual results were within 1% within this time period. Served as key point of contact and analyst for all Sprint LTD Logistics budget issues related to billing and accounts receivable systems. Performed research and investigation to correct and determine root cause of any reported billing issues. Maintained Access Database designed specifically for Sprint Logistics Division to monitor and create annual budget. SPRINT - BENEFITS ANALYTIC COORDINATOR Decommissioned iDen Sprint Nextel Cell Towers February 1998 to April 1999 Worked closely with outside investment managers hired by Sprint to manage the 401k and Pension fund(s) with combined assets of over seven billion dollars to monitor their projected and actual earnings. Prepared and submitted the annual budget for our internal Sprint team consisting of eight employees using PeopleSoft software. Analyzed all RFP's for prospective new managers and estimated cost of projected quarterly and annual return on investments. Prepared and submitted quarterly and annual report to the Sprint Board of Trustee's showing Pension and 401k management results. Education BACHELOR OF BUSINESS ADMINISTRATION in BUSINESS ADMINISTRATION BAKER UNIVERSITY 2001 ASSOCIATES OF GENERAL STUDIES in GENERAL STUDIES KANSAS CITY KANSAS COMMUNITY COLLEGE - Kansas City, KS 1993 Skills Excel, Microsoft excel, Excel 2010, Microsoft excel 2010, Microsoft office, Outlook, Powerpoint, Word, Mortgage, Mortgage lending, Financial analyst, Lending, Life insurance, Financial analysis, Quantitative, Quantitative analysis, Customer service, Data analysis, Team lead, Peoplesoft Additional Information Experienced in the Following areas: Consumer & Mortgage Lending, Insurance Specialist, Licensed Kansas Life Insurance Agent, Microsoft Excel Certification, Ten plus years Customer Service Call Center operations, Five plus years of Financial Analysis Financial Analyst Advanced knowledge of quantitative analysis using Microsoft Excel 2010, PeopleSoft, Strategy, Siterra, Harbor Flex & PACS. Project Management /Team Lead Excellent analytical, organizational & project management skills Independently manage multiple tasks & projects with ability to prioritize tasks in a methodical manner for successful deadline completion PROFESSIONAL SKILLS Proficient In: Microsoft Office Excel 2010 and 2013, Word, PowerPoint and Outlook. PeopleSoft, Strategy, RECWeb & PACS. Consumer & Mortgage Lending. Financial & Data Analysis. Currently pursing Microsoft Excel Advanced Certification through Kansas Works. Kansas Life Insurance Certificate and License August 2019 References available upon request	Database_Administrator
Senior Land Representative Senior Land Representative Senior Land Representative - TRC Solutions Lancaster, PA Eleven years of experience in the Gas Pipeline Right-Of-Way industry as a Document/Permit/ Database Specialist. Create legal documents and landowner packets consisting of Right-Of-Way Agreement and Exhibit, Chain of Title, Limited Title Certificate, W9 and any other required forms/documents. Acquire state and local highway occupancy and driveway permits as well as railroad right-of-entry permits in a timely manner. Proficient in multiple database formats including Internet, Microsoft SQL Server, Access and Excel. Provide Field Title Agents, ROW Supervisor and Project Manager with pertinent information on an as needed basis. Work Experience Senior Land Representative TRC Solutions - Canonsburg, PA September 2018 to Present Quickly acquired 208 Pennsylvania Department of Transportation Highway Occupancy Permits within a four month time period. Documents/Permit/ Database Specialist The NLS Group - Middletown, PA April 2013 to September 2018 Daily activities included creating landowner packets consisting of landowner legal Right-Of-Way acquisition documents for signature, processed finalized landowner packets as well as reviewed & approved survey plats for accuracy for natural gas transmission pipeline system as well as numerous Department of Transportation Pick-up & Relay projects, valve site & compressor station upgrades. Quickly acquired state and local highway occupancy and driveway permits by developing good relationships with Pennsylvania Department of Transportation Districts as well as local Township municipalities. Acquired railroad Right-of-Entry permits to perform necessary work on existing properties. Audited existing database, network and paper files on a monthly basis for accuracy. Inputted and managed project/landowner information into various online and hard file databases. Provided project/landowner information to Field and Title Agents, ROW Supervisor and Project Manager on an as needed basis. Performed deed and easement due diligence research to verify land ownership and pipeline accuracy. Electronically created landowner property layout using meets & bounds coordinates on deed. Answered project landowner toll-free hotline phone and provided call information to appropriate individual. Document/ Database Specialist Percheron, LLC - Saint Clairsville, OH January 2010 to April 2013 Daily activities included creating landowner packets consisting of landowner legal Right-Of-Way acquisition documents for signature, processed finalized landowner packets as well as reviewed & approved survey plats for accuracy for natural gas transmission pipeline system. Audited existing database, network and paper files on a monthly basis for accuracy. Inputted and managed project/landowner information into various online and hard file databases. Provided project/landowner information to Field and Title Agents, ROW Supervisor and Project Manager on an as needed basis. Performed deed and easement due diligence research to verify land ownership and pipeline accuracy. Documents/ Database Specialist Doyle Land Services - Monroe, LA September 2009 to January 2010 Daily activities included creating landowner packets consisting of landowner legal Right-Of-Way acquisition documents for signature, processed finalized landowner packets as well as reviewed & approved survey plats for accuracy for natural gas transmission pipeline system. Audited existing database, network and paper files on a monthly basis for accuracy. Inputted and managed project/landowner information into various online and hard file databases. Provided project/landowner information to Field and Title Agents, ROW Supervisor and Project Manager on an as needed basis. Performed deed and easement due diligence research to verify land ownership and pipeline accuracy. Supervisor and Project Manager Energy Management and Services Company December 2008 to September 2009 Daily activities included creating landowner packets consisting of landowner legal Right-Of-Way acquisition documents for signature, processed finalized landowner packets as well as reviewed & approved survey plats for accuracy for natural gas transmission pipeline system as well as numerous Department of Transportation Pick-up & Relay projects, valve site & compressor station upgrades. Quickly acquired state and local highway occupancy and driveway permits by developing good relationships with Pennsylvania Department of Transportation Districts as well as local Township municipalities. Acquired railroad Right-of-Entry permits to perform necessary work on existing properties. Audited existing database, network and paper files on a monthly basis for accuracy. Inputted and managed project/landowner information into various online and hard file databases. Provided project/landowner information to Field and Title Agents, ROW Supervisor and Project Manager on an as needed basis. Performed deed and easement due diligence research to verify land ownership and pipeline accuracy. Electronically created landowner property layout using meets & bounds coordinates on deed. Answered project landowner toll-free "hotline" phone and provided call information to appropriate individual. Director of Information Technology: Director of Information Technology Warfel Construction Company August 2006 to September 2007 Managed specification, implementation, operation, and support of internal computer systems used at Warfel Construction Company. Installed, maintained, and supported internal systems, which included the company network, servers, workstations, phones, and peripheral devices. Maintained the security of those systems which included monitoring of security advisories and logs, upgraded software, and applied security patches. Introduced and maintained Microsoft Sharepoint as Warfel's intranet website. Reported all issues related to IT development to management and supervisors. Coordinated, implemented and maintained wireless internet service at all viable construction jobsites. Network Administrator YTI Career Institute July 2005 to July 2006 Managed servers/network daily, manage Citrix Metaframe 4 server farm, respond to users technical requests and needs, install software and perform system updates as needed, perform grandfather, father, son backups and restorations, create/disable accounts using Microsoft Active Directory and Script Logic 6. Network Administrator Mathematical Association of America May 2003 to July 2005 Managed servers/network daily, manage Citrix Metaframe 4 server farm, respond to users technical requests and needs, install software and perform system updates as needed, perform grandfather, father, son backups and restorations, create/disable accounts using Microsoft Active Directory. Substitute Teacher Montgomery County Public Schools November 2002 to May 2003 Led the education of Kindergarten through Eighth grade students by following prearranged plans in various academic classes throughout Montgomery County, MD. Network Administrator Presidential Bank April 2000 to April 2002 Managed servers/network daily, manage Citrix Metaframe 4 server farm, respond to users technical requests and needs, install software and perform system updates as needed, perform grandfather, father, son backups and restorations, create/disable accounts using Microsoft Active Directory and Script Logic 6. Network Administrator Sterling Software June 1994 to April 2000 Managed servers/network daily, manage Citrix Metaframe 4 server farm, respond to users' technical requests and needs, install software and perform system updates as needed, perform grandfather, father, son backups and restorations, create/disable accounts using Microsoft Active Directory. Education Certificate of Completion in Commercial Art Art Institute of Philadelphia - Philadelphia, PA December 1986 Bachelor of Science in Communications Millersville University of Pennsylvania - Millersville, PA December 1985	Project_manager Network_Administrator
Independent Contractor Independent Contractor Independent Contractor Flagstaff, AZ To obtain a position where my interpersonal, organizational and technical skills can be used to provide value while delivering business solutions. Work Experience Independent Contractor Ecolocker, LLC - Phoenix, AZ August 2018 to December 2018 Data entry for the Lodestar Foundation, a philanthropic grant-making organization based out of Phoenix, Arizona. Volunteer Database Administrator Arcadia Neighborhood Learning Center - Phoenix, AZ August 2009 to May 2012 Managed Access 2000 database for Exploration Friday, a quarterly event where community volunteers led diverse classes of varying topics for all K-8 students. Desktop Support/ Database Administrator, Evergreen DevCo Computer Directions, Inc - Phoenix, AZ August 2007 to June 2008 Provided administration and support for all technology-related functions Developed, implemented, and managed database applications Provided on-site pc/network support and troubleshooting, including pc hardware and software installations, network outages, and printer management. Administered network and distributed computing applications, including domain administration and Exchange Server administration. Networking Consultant Ciber, Inc - Phoenix, AZ August 2002 to November 2003 Network Engineer, American Express - Web Complex Provided dedicated technical guidance and network support for web-related projects. Responsibilities included validating and scripting project data flows and implementing the respective access-list rules to permit required traffic;troubleshooting connectivity and performance problems; and providing post-production support. Network Documentation Manager - American Express Implemented and managed global network documentation repository for engineers to update network diagrams for their respective region. Senior Network Consultant Calence, Inc - Tempe, AZ June 2000 to June 2002 Network Engineer, City of Chandler, Arizona Assisted in the plan, design, coordination and implementation of the Network Infrastructure Upgrade project. Responsibilities included information gathering; the configuration, testing and implementation of Cisco network devices; thorough documentation; operational support assistance to the Information Technology NOS and Helpdesk teams; and providing on-site training. Strategic Quality Planning (SQP) Engineer, American Express Provided dedicated technical guidance and network support for over 50 web-related projects. Responsibilities included participation in Joint Architecture Designs (JAD); validating and scripting project data flows and implementing the respective access-list rules to permit required traffic; troubleshooting connectivity and performance problems; and providing post-production support. Assistant Infrastructure Engineer, American Express Assisted in design, implementation and support of network infrastructure engineering projects and processes, such as 6500 Catalyst switch deployment, implementing CiscoWorks 2000, deploying the Content Service Switch, and re-designing and documenting the Mail Services infrastructure. Desktop Support/ Database Administrator, Evergreen DevCo Computer Directions, Inc - Phoenix, AZ June 1999 to May 2000 Provided administration and support for all technology-related functions Developed, implemented, and managed database applications Provided on-site pc/network support and troubleshooting, including pc hardware and software installations, network outages, and printer management.' Administered network and distributed computing applications, including domain administration and Exchange Server administration. Instructional Assistant Northern Arizona University, College of Business - Flagstaff, AZ September 1997 to May 1999 Provided assistance to students in using the Microsoft Office suite of applications and Visual Basic Education BSBA in Computer Information Systems Northern Arizona University May 1999 Skills Database administration, Database, Access 97, Cisco, Networking, Switching, Ios, Microsoft office, Microsoft windows Additional Information COMPETENCIES Current Certifications: Cisco Certified Entry Networking Technician (CCENT) Operating Systems and Productivity Tools: Microsoft Windows, Apple IOS, Cisco IOS, Microsoft Office Suite, G Suite Networking Technologies: Routing and Switching Database Administration: Access 97 & 2000	Database_Administrator Network_Administrator
BSA/AML Compliance BSA/AML Compliance BSA/AML Compliance Assistant - Cy-Fair Federal Credit Union Spring, TX Mortgage Originator Pre Licensed (NMLS ID 1867467), license expected August 2019. Offering 10 years of compliance and administrative experience in various fields including finance, energy and telecommunications. With versatile job roles including regulatory compliance, database administration (SQL database), project management, quality assurance and administrative roles. Experienced at conducting research and analysis to ensure end to end compliance. Work Experience BSA/AML Compliance Cy-Fair Federal Credit Union September 2018 to Present Analyze and research accounts to detect patterns of money laundering, fraud, identity theft and create detailed supporting documentation portfolio according to federal and bank regulations Present AML/BSA case investigation findings and detailed documentation to the SAR Committee, prepare weekly reports to update status of investigations, assist in making recommendations for final disposition and managing end to-end completion of case investigation Assisting in configuration of in-house card fraud process to reduce credit union losses Monitor complex compliance reports from core systems (Verafin and Symitar), review file corruptions, conduct OFAC checks Conduct detailed CDD/EDD research, currently coordinating with Operations and IT department to implement efficient CDD/EDD onboarding process Complete and Submit Suspicious Activity Reports (SARs) and Currency Transaction Reports (CTRs) to FinCEN and responsible for (314) a List uploads and schedule Retain and support compliance and risk management policies and procedures, assist in audit preparation and maintain knowledge of current laws, regulations and common practices in the BSA/AML spectrum Compliance Analyst Citibank November 2016 to November 2017 Performed detailed analysis and research utilizing 15+ internal databases and external resources to detect patterns, trends, anomalous behavior and schemes in transactions and customer relationships Monitor accounts to identify suspicious activities and analyze currency transaction logs Compiled detailed written portfolios of identified suspicious activity and ensure records are documented in compliance with federal regulations and bank guidelines, including a final detailed disposition for further investigative action Assisted in compilation of data and information required for completion of Suspicious Activity Reports (SAR) for regulatory filing Maintained current understanding money laundering and terrorist financing issues, including policies procedures, regulations, criminal typologies and developing trends and company guidelines Compliance Analyst LPL Financial March 2016 to July 2016 Research and investigate Advisor's, compiled information; credit profile, outside business activities, sanctions, branch exams and U4 forms to determine if surveillance or risk review is needed based on FINRA requirements Correspond with advisors to attain proper documentation regarding credit review and escalation surveillance issues Synopsize and accurately document Advisor surveillance briefings in internal databases and SharePoint Monitor testing and inspection of company database to ensure finished product quality Coordinate internal credit database audit Compliance Research Analyst and Database Administrator Technologies Management Inc September 2006 to January 2016 Correspond with state and federal agencies on a continual basis to acquire compliance information and determine telecommunication and energy carrier's compliance responsibilities Research and investigate dockets and documents to interpret complex compliance and reporting responsibilities for telecommunication and energy carriers Scrutinize and Monitor company database to ensure all elements are accurate for reporting to state and federal agencies Build algorithms and queries in company database to accurately report company revenue and contents to state and federal agencies. Design & Maintain document structures (over 600) in accordance with state agency standards Successfully assist in engineering and developing streamlined department processes to satisfy complex compliance needs for over 90 unique clients. Research and implement confidential and trade secret filing requirements for federal and state compliance reports Education Bachelor's Degree in Business Management in Business Management Penn Foster College - Foster, PA 2022 Diploma St. Petersburg High School - Saint Petersburg, FL 1999 to 2001	Database_Administrator
Administrative Assistant Administrative Assistant Taylor, MI To gain employment in a position where I can use my experience with office software, phone communications, and the ability to multitask in a manner which will help to further the company's mission of providing excellent service to clients. Work Experience Administrative Assistant Pen 2 Pen Multimedia - Detroit, MI March 2012 to Present Pen 2 Pen is a small independently owned digital publisher and my duties are to provide administrative and editorial support for the publishing house and the contracted authors from the conception of a book to the eventual release. The position requires my approval and denial of manuscript submissions, managing the human resource department in recruiting, directing, and managing the day to day functions of contracted authors, providing intense social media and hand-to-hand marketing, and coordinating events such as book signings, interviews and discussions for authors. In addition, I perform bookkeeping duties such as company expenses, royalty payroll, and deadlines and release schedules using Quickbooks, Microsoft Excel, and Word. My duties also include filing, scanning, and managing all author files, answering emails and incoming calls promptly and effectively, and keeping active relationships with book stores, libraries, and other vendors. Database Project Administrator Huron Capital Investments - Detroit, MI July 2018 to November 2018 As a temporary full-time office employee, my duties are to update the company's Salesforce list by reaching out to contacts through email and phone messaging. The position requires the everyday usage of Excel, Outlook, Saleforce, and Linked In Navigator to interact and record progress of updated contacts. Member Service Representative DFCU Financial February 2018 to July 2018 My duties were to balance cash drawer at the beginning and end of all shifts , accept cash and checks for deposit, and process cash withdrawals. Member service representatives receive and verify loan payments, mortgage payments, record all transactions promptly, accurately, and in compliance with bank procedures, answer inquiries regarding checking and savings accounts and other bank related products, and attempt to resolve issues and problems with customer's accounts. Teller Public Service Credit Union February 2014 to January 2015 Accepted retail and/or commercial deposits, loan payments, process checking and savings account withdrawals. Cashed checks. Maintained an adequate cash drawer at all times; this includes buying and selling currency from the vault as necessary. Balanced cash drawer in accordance with Bank procedures and regulations including periodic batching of cashed checks. Processed credit card cash advances. Answered customer inquiries and refer customers to the proper service area for issues that cannot be resolved at the teller line. Maintained the highest level of confidentiality with all information obtained. Promoted the bank's products and services. Cage Cashier Greektown Casino-Hotel - Detroit, MI January 2011 to July 2011 Provided excellent customer service by first seeing, greeting, smiling, and suggesting to the guest, performed clerical duties such as handling all monetary transactions, maintaining the balance of the drawer, processing transactions on a computer, filing paperwork and maintaining the cleanliness of my work area through out the shift. Teller Best Bank - Detroit, MI June 2008 to February 2011 Detroit, MI 06/2008 to 02/2011 Performed in-aisle sales, performed clerical duties such as processing cash and check transactions, answer phones, fax and file paperwork, open accounts, close accounts, data entry and other duties as required. Education Diploma in Liberal Arts Wayne County Community College Skills bookkeeping (10+ years), cash (10+ years), data entry (2 years), ordering (Less than 1 year), payroll (4 years), Bank Teller, Customer Service, Credit Union, Administrative Assistant, Word, Outlook, Accounts Payable	Database_Administrator
Lead DBA Lead DBA Lead DBA Glendale, AZ Deployed various database upgrades, improvements and migrations up to 10TB. Coached and led a few teams of DBAs, overseeing all Oracle databases and SQL Server databases, addressing technical issues, and streamlining performance. Gained customer confidence by improving uptime, reliability and security of database by doing in-place upgrades and migration of databases to faster hardware with upgraded OS. Improved applications performance with database, tuned JVM servers and found .NET issues and tuned SQL and PL/SQL.. Enhanced application and database security using Adv Security and making many changes to pass Defense Dept. audits. Work Experience Lead DBA REDFLEX - Glendale, AZ April 2014 to July 2019 As the Lead DBA, supported production, dev and qa for Oracle and SQL developers. Oversaw critical applications database changes while monitoring database operations and resolving applications locking and performance problems. Facilitate database design, programming, troubleshooting, and management of problems concerning IT and production applications. Managed Oracle licensing and periodic security audits coupled with adding space to ASM volumes and managing backups and recoveries. Install and deploy 12 and 13c OEM to monitor and manage certain events as well as add Database Vault and Firewall to various environments. Utilize flashback query, flashback database and RMAN to restore data. Assure data integrity maintenance using constraints; maintain SQL server databases and SSRS reporting. Oversaw all code reviews and deployments utilizing DevOps principals and Agile. Led the migration of databases to the cloud targeting AWS and Oracle Cloud. Spearheaded the development, maintenance, and upgrading of Linux RAC database for preproduction environments. Deployed OEM, tkprof, SQL profiles, SQL baselines, SQL-t and ADDM to improve performance of RAC databases. Headed installation, patching, and upgrades on all enterprise database systems. Ensured compliance with performance standards and delivered recommendations on design and infrastructure. Directed Soc 2 audits for users, improving roles and security on all databases. Managed all aspects of Oracle, MySQL, Postgres, SQL Servers. Automated database refreshes for testing in dev and QA for Oracle and SQL Servers. Senior DBA CREXENDO - Tempe, AZ April 2013 to April 2014 Coordinated DBA tasks and project management. Deployed and managed non-RAC and RAC/ASM databases. Supported developers and production deployments. Introduced RMAN clone databases and tuned sql with sql-t and utilization of OEM 12c. Created Linux RAC database for reporting to offload production OLTP databases. Lead/Senior DBA TRIWEST HEALTHCARE ALLIANCE - Phoenix, AZ February 2008 to March 2013 Coordinated DBA tasks on 50 Oracle databases. Enhanced various aspects including uptime, performance, notification of issues, security, and space savings. Created SQL/shell scripts that backup to OEM monitor the database for space, uptime, sessions types, connectivity, clone scripts, and stats. Upgraded to 11gR2 on 45 databases as well as mentored other DBAs to improve systems. Acquired terabytes of space by using different backup strategy and archiving data. Assisted development groups and was primary DBA on the two most beneficial OLTP applications to the company. Coordinated with People Soft and on Cognos ETL loaded data warehouses. Oversaw the installation, upgrading and setup for notification 11G grid for centralized OEM monitoring of all databases. Led successful defense department security audits. Set DBA goals, reviewed new feature costs, tracked licenses, documented procedures to help other DBAs on a sharepoint system ensuring seamless operations. Planned, tested, and documented many upgrades, security patch installs, RMAN recoveries, defrags, index rebuilds, and table shrinks etc. Created standards documents for auditing and consistency in databases. Led monitoring and improvement of application server performance. Senior Database Administrator EBOCOM 2005 to 2008 Aztech (2004 to 2005), and IBM, Honeywell, & American Express (2005 to 2008) Oracle Senior DBA and Technical Lead AVNET ISD 1998 to 2001 Oracle DBA and Web Developer Motorola 1996 to 1998 Database Development Motorola 1994 to 1996 Education MBA UNIVERSITY OF PHOENIX Bachelors of Electronic Engineering and Technology in Technical Trainings & Professional Development DEVRY INSTITUTE OF TECHNOLOGY Skills Data modeling, Database, Database design, Sql server, Sql server 2005 Links http://www.linkedin.com/in/greg-thompson-0796973	Database_Administrator Web_Developer Software_Developer

Subsets and Splits

No community queries yet

The top public SQL queries from the community will appear here once available.