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value | transcript stringlengths 1.43k 4.32k | prompt stringlengths 1.57k 4.46k | target_json stringclasses 43
values | reference_summary stringclasses 0
values | reference_intent stringclasses 43
values | reference_sentiment stringclasses 0
values | reference_resolved bool 0
classes | reference_escalation_needed bool 0
classes | has_gold_summary bool 1
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classes | has_gold_sentiment bool 1
class | has_gold_resolution bool 1
class | has_gold_escalation bool 1
class | transcript_tokens int32 478 1.17k | input_tokens int32 512 1.2k | expected_max_new_tokens int32 104 114 | prefill_ratio_estimate float64 0.83 0.91 | decode_ratio_estimate float64 0.09 0.17 | static_prefix_tokens int32 34 34 | static_prefix_reuse float64 0.03 0.07 | length_bucket stringclasses 2
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
SalesBot-train-1890 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I'm a night owl, so it's hard for me to get up in the morning.
ASSISTANT: I can understand that. Do you have any hobbies you like to do in the evenings?
USER: I like to spend time with my family. I love spending time with them. How about you?
ASSISTANT: I spend a lot of time with family as well. I try to spend as... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'm a night owl, so it's hard for me to get up in the morning.
ASSISTANT: I can understand that. Do you have any hobbies you like to do in the evenings?
USER: I like to s... | {"intent": "LookupMusic", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | LookupMusic | null | null | null | false | true | false | false | false | 504 | 538 | 104 | 0.838006 | 0.161994 | 34 | 0.063197 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
MULTIWOZ2_2-train-2508 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I am interested in seeing some of the attractions in town, particularly in the south. Can you help me?
ASSISTANT: Sure! Museum? Nightclub? Movies? You name it!
USER: I have no preference, but you can suggest a Museum for me.
ASSISTANT: There are no museums in the south. Would you like to try a different area or d... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I am interested in seeing some of the attractions in town, particularly in the south. Can you help me?
ASSISTANT: Sure! Museum? Nightclub? Movies? You name it!
USER: I ha... | null | null | null | null | null | null | false | false | false | false | false | 749 | 783 | 108 | 0.878788 | 0.121212 | 34 | 0.043423 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
SalesBot-train-1872 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I did a lot of renovations to my home. It was very relaxing. What about you?
ASSISTANT: I just finished renovating my home as well. It was so nice being able to do it all by myself.
USER: That's great! It's always nice to have your own space. Do you have any hobbies?
ASSISTANT: I like to play video games and ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I did a lot of renovations to my home. It was very relaxing. What about you?
ASSISTANT: I just finished renovating my home as well. It was so nice being able to do it a... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 525 | 559 | 104 | 0.843137 | 0.156863 | 34 | 0.060823 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-3353 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi, I need to set up a multi-city trip.
ASSISTANT: Hi, how can I help with that?
USER: I need to fly to Houston on April 10th.
ASSISTANT: On which date you would like to book the ticket to Houston?
USER: I need to fly from Houston to Orlando on the 12th & then I need to fly back to LA on the 14th.
ASSISTANT: Soun... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, I need to set up a multi-city trip.
ASSISTANT: Hi, how can I help with that?
USER: I need to fly to Houston on April 10th.
ASSISTANT: On which date you would like to ... | null | null | null | null | null | null | false | false | false | false | false | 552 | 586 | 105 | 0.848046 | 0.151954 | 34 | 0.05802 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-2101 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I am wanting to visit a college while I am traveling in town. Do you have any listings?
ASSISTANT: There are 18 colleges that you can visit. Is there a particular part of town that you are interested in?
USER: I have no preference for the area, would you recommend one for me? I would also need the postcode and en... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I am wanting to visit a college while I am traveling in town. Do you have any listings?
ASSISTANT: There are 18 colleges that you can visit. Is there a particular part of... | null | null | null | null | null | null | false | false | false | false | false | 532 | 566 | 104 | 0.844776 | 0.155224 | 34 | 0.060071 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-70 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I would like a train going to kings lynn.
ASSISTANT: The TR3112 will get you there by 05:58. Will that work?
USER: I don't want to leave until after 17:30.
ASSISTANT: Okay, there are many options for you to leave after 17:30 to Kings Lynn. Where are you departing from?
USER: From Cambridge.
ASSISTANT: What day wi... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I would like a train going to kings lynn.
ASSISTANT: The TR3112 will get you there by 05:58. Will that work?
USER: I don't want to leave until after 17:30.
ASSISTANT: Oka... | null | null | null | null | null | null | false | false | false | false | false | 544 | 578 | 105 | 0.846266 | 0.153734 | 34 | 0.058824 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster2-train-3069 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I would like help finding a flight to San Francisco.
ASSISTANT: From where?
USER: From New York.
ASSISTANT: Okay.
USER: Which flight is available soon? I need to attend my office meeting tomorrow, so I need a flight to go to.
ASSISTANT: What?
USER: I have a meeting tomorrow, so I need to attend that meeting. So, ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I would like help finding a flight to San Francisco.
ASSISTANT: From where?
USER: From New York.
ASSISTANT: Okay.
USER: Which flight is available soon? I need to attend m... | null | null | null | null | null | null | false | false | false | false | false | 598 | 632 | 105 | 0.857531 | 0.142469 | 34 | 0.053797 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-1023 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I'd like help finding a hotel room in Palm Springs, California.
ASSISTANT: I can help you find the right hotel for you in Palm Springs.
USER: I like help finding a hotel room in Palm Springs California.
ASSISTANT: How many people will there be?
USER: Two adults.
ASSISTANT: How many beds or rooms do you need?
USER... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'd like help finding a hotel room in Palm Springs, California.
ASSISTANT: I can help you find the right hotel for you in Palm Springs.
USER: I like help finding a hotel ... | null | null | null | null | null | null | false | false | false | false | false | 524 | 558 | 104 | 0.8429 | 0.1571 | 34 | 0.060932 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-1003 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi. I'd like help finding a hotel in New Orleans.
ASSISTANT: Hello. How can I help you?
USER: El Indio Hotel Camino Hotel Orleans.
ASSISTANT: I can help you with that. How many people will there be?
USER: Two adults.
ASSISTANT: How many beds or rooms do you need?
USER: I'd like to get one queen-size bed.
ASSISTAN... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi. I'd like help finding a hotel in New Orleans.
ASSISTANT: Hello. How can I help you?
USER: El Indio Hotel Camino Hotel Orleans.
ASSISTANT: I can help you with that. Ho... | null | null | null | null | null | null | false | false | false | false | false | 605 | 639 | 105 | 0.858871 | 0.141129 | 34 | 0.053208 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-2539 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I would like help in finding a flight to Rome.
ASSISTANT: Okay. What else can you tell me?
USER: I would like to travel on 1st of March in the morning.
ASSISTANT: Okay. What else?
USER: I would like a Business class, non-stop and window seat.
ASSISTANT: Okay, Business class.
USER: Yes.
ASSISTANT: For one adult?
U... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I would like help in finding a flight to Rome.
ASSISTANT: Okay. What else can you tell me?
USER: I would like to travel on 1st of March in the morning.
ASSISTANT: Okay. W... | null | null | null | null | null | null | false | false | false | false | false | 586 | 620 | 105 | 0.855172 | 0.144828 | 34 | 0.054839 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-306 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I'm sorry to hear that. Do you have any hobbies to keep you occupied?
ASSISTANT: I like to go to casinos and spend a lot of money there. How about you?
USER: I don't gamble much, but I do enjoy going to the casino for entertainment.
ASSISTANT: That's cool. What kind of entertainment do you like? I like going to c... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'm sorry to hear that. Do you have any hobbies to keep you occupied?
ASSISTANT: I like to go to casinos and spend a lot of money there. How about you?
USER: I don't gamb... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 490 | 524 | 104 | 0.834395 | 0.165605 | 34 | 0.064885 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
SalesBot-train-1975 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I don't know, I guess it's just a personal preference. Do you like to eat meat?
ASSISTANT: Yes, I do. I used to eat a lot of meat when I was in the Marines.
USER: That's cool. I'm not a big meat eater, but I do enjoy a good steak every now and then.
ASSISTANT: Steak is one of my favorite foods. I like to grill it... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I don't know, I guess it's just a personal preference. Do you like to eat meat?
ASSISTANT: Yes, I do. I used to eat a lot of meat when I was in the Marines.
USER: That's ... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 565 | 599 | 105 | 0.850852 | 0.149148 | 34 | 0.056761 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
MULTIWOZ2_2-train-3189 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I want to know about 4 star hotels that include free parking for guests.
ASSISTANT: What area of town would you like to stay in?
USER: It doesn't matter but it should be a guesthouse.
ASSISTANT: There are about 16 choices. Maybe we can narrow it down if you tell me what price range you were looking at?
USER: gues... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I want to know about 4 star hotels that include free parking for guests.
ASSISTANT: What area of town would you like to stay in?
USER: It doesn't matter but it should be ... | null | null | null | null | null | null | false | false | false | false | false | 484 | 518 | 104 | 0.832797 | 0.167203 | 34 | 0.065637 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster2-train-2413 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi. I would like a help in finding a flight to Madrid.
ASSISTANT: Where would you like to go?
USER: I would like to go to Madrid, Spain.
ASSISTANT: Okay, still is there anything else?
USER: I would like to leave on March 10 and I'll get return on March 17th.
ASSISTANT: Okay. Still anything else?
USER: I would lik... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi. I would like a help in finding a flight to Madrid.
ASSISTANT: Where would you like to go?
USER: I would like to go to Madrid, Spain.
ASSISTANT: Okay, still is there a... | null | null | null | null | null | null | false | false | false | false | false | 634 | 668 | 106 | 0.863049 | 0.136951 | 34 | 0.050898 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-1447 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I'd like you to find a hotel for my summer vacation.
ASSISTANT: Okay, where would you like to go for your summer vacation?
USER: Carlsbad, California.
ASSISTANT: Carlsbad, California. Sounds nice.
USER: Yeah.
ASSISTANT: What preferences do you have for the hotel? Okay, a hotel near the beach. What else?
USER: On ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'd like you to find a hotel for my summer vacation.
ASSISTANT: Okay, where would you like to go for your summer vacation?
USER: Carlsbad, California.
ASSISTANT: Carlsbad... | null | null | null | null | null | null | false | false | false | false | false | 596 | 630 | 105 | 0.857143 | 0.142857 | 34 | 0.053968 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-153 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Good afternoon, Could you possibly help me procure some movie tickets today?
ASSISTANT: I sure can assist with that. What specifically are you looking for help with?
USER: I am trying to choose from a subset of movies one that I'd like to see. However, a have some criteria to help guide my choice.
ASSISTANT: Sure... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Good afternoon, Could you possibly help me procure some movie tickets today?
ASSISTANT: I sure can assist with that. What specifically are you looking for help with?
USER... | null | null | null | null | null | null | false | false | false | false | false | 528 | 562 | 104 | 0.843844 | 0.156156 | 34 | 0.060498 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-2722 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hello.
ASSISTANT: Hi.
USER: Hi, I'm looking to get a flight to Seattle, Washington.
ASSISTANT: Okay.
USER: I want to be fly out of JFK airport.
ASSISTANT: Alright. What else?
USER: I was supposed to fly there on March 10th until the 14th.
ASSISTANT: Okay.
USER: I'm looking to fly out in the morning. Any time is g... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello.
ASSISTANT: Hi.
USER: Hi, I'm looking to get a flight to Seattle, Washington.
ASSISTANT: Okay.
USER: I want to be fly out of JFK airport.
ASSISTANT: Alright. What e... | null | null | null | null | null | null | false | false | false | false | false | 501 | 535 | 104 | 0.837246 | 0.162754 | 34 | 0.063551 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-1112 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: Howdy, I'm looking for a British restaurant for breakfast.
ASSISTANT: There are several British restaurants available. Would you prefer a moderate or expensive price range?
USER: Moderate price range please.
ASSISTANT: Five restaurants match your criteria. Four are in Centre area and one is in the West. Which are... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Howdy, I'm looking for a British restaurant for breakfast.
ASSISTANT: There are several British restaurants available. Would you prefer a moderate or expensive price rang... | null | null | null | null | null | null | false | false | false | false | false | 587 | 621 | 105 | 0.855372 | 0.144628 | 34 | 0.05475 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster3-train-683 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Wow, there are so many good movies out right now, especially for us sci-fi geeks! Joker, Zombieland Double-Tap, and that new Terminator.
ASSISTANT: Yeah, I'm especially excited to see what they do with Terminator. Salvation and Genesis were fair, but nowhere near the classic awesomeness that was Judgement Day. Di... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Wow, there are so many good movies out right now, especially for us sci-fi geeks! Joker, Zombieland Double-Tap, and that new Terminator.
ASSISTANT: Yeah, I'm especially e... | null | null | null | null | null | null | false | false | false | false | false | 573 | 607 | 105 | 0.852528 | 0.147472 | 34 | 0.056013 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-1926 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I'm looking for a guesthouse to stay in that's moderately priced.
ASSISTANT: Sure, I can find one for you. What area of town would you like to stay in?
USER: It doesn't really matter, I'm not familiar with the town. I just need free WiFi and free parking.
ASSISTANT: The acorn guest house is located in the north a... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'm looking for a guesthouse to stay in that's moderately priced.
ASSISTANT: Sure, I can find one for you. What area of town would you like to stay in?
USER: It doesn't r... | null | null | null | null | null | null | false | false | false | false | false | 502 | 536 | 104 | 0.8375 | 0.1625 | 34 | 0.063433 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
ABCD-train-1758 | Salesforce/dialogstudio | ABCD | customer_service | train | source | ASSISTANT: Hi! How can I help you today?
USER: I am checking on the status of my refund
ASSISTANT: Ok, one moment please.
USER: I have the order number if you need it. By the way, who am I talking to?
ASSISTANT: Yes please, as well as your full name or account ID.
USER: Rodriguez Domingo, order Id : 4595494854
ASSISTAN... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
ASSISTANT: Hi! How can I help you today?
USER: I am checking on the status of my refund
ASSISTANT: Ok, one moment please.
USER: I have the order number if you need it. By the w... | {"intent": "refund_status", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | refund_status | null | null | null | false | true | false | false | false | 599 | 633 | 105 | 0.857724 | 0.142276 | 34 | 0.053712 | 512_1k | MIT | redistributable | ABCD (Action-Based Conversations Dataset), ASAPP Research, MIT License. https://github.com/asappresearch/abcd — via Salesforce/dialogstudio. |
Taskmaster2-train-1137 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I'd like help in finding a hotel in New York City that's about 2 minutes from Times Square, from March 13th through the 15th and it should be around $250 a night.
ASSISTANT: Okay and what else?
USER: What type of rooms do you have?
ASSISTANT: I have standard rooms, suites, upgraded rooms. All depending on the hot... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'd like help in finding a hotel in New York City that's about 2 minutes from Times Square, from March 13th through the 15th and it should be around $250 a night.
ASSISTA... | null | null | null | null | null | null | false | false | false | false | false | 508 | 542 | 104 | 0.839009 | 0.160991 | 34 | 0.062731 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-978 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: Yes, it is. It is also one of the three primary colours of pigments in painting.
ASSISTANT: That's interesting, I didn't know that. Do you have any hobbies that you like to do?
USER: I like to read books and watch movies. I also like to play video games. What about you?
ASSISTANT: I like playing video games as we... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Yes, it is. It is also one of the three primary colours of pigments in painting.
ASSISTANT: That's interesting, I didn't know that. Do you have any hobbies that you like ... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 717 | 751 | 107 | 0.875291 | 0.124709 | 34 | 0.045273 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster3-train-290 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I think going out to the movies tonight would be fun.
ASSISTANT: OK. Do you have anything in mind?
USER: Nothing in particular.
ASSISTANT: Sure. And what city are you looking in?
USER: Somewhere close to Brando, Texas. I'll be there for a meeting with a client.
ASSISTANT: Brando, Texas. Got it. And is there a par... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I think going out to the movies tonight would be fun.
ASSISTANT: OK. Do you have anything in mind?
USER: Nothing in particular.
ASSISTANT: Sure. And what city are you loo... | null | null | null | null | null | null | false | false | false | false | false | 498 | 532 | 104 | 0.836478 | 0.163522 | 34 | 0.06391 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-1490 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I'm looking for a train to go to cambridge on tuesday.
ASSISTANT: I am happy to help with that. Can you tell me where you would be leaving from?
USER: From London Kings Cross and I need it to leave after 18:15.
ASSISTANT: I have 3 trains available. They leave at 19:17, 21:17 and 23:17. Would you prefer one of tho... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'm looking for a train to go to cambridge on tuesday.
ASSISTANT: I am happy to help with that. Can you tell me where you would be leaving from?
USER: From London Kings C... | null | null | null | null | null | null | false | false | false | false | false | 479 | 513 | 104 | 0.831442 | 0.168558 | 34 | 0.066277 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster3-train-3056 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Hey, I'd like to see the movie Uncut Gems, at the West Wind Capitol Drive in, San Jose. Is it playing there?
ASSISTANT: I will check this for you. Yes the movie, Uncut Gems is playing at the West Wind Capitol Drive-In, San Jose.
USER: Okay, great. How much are the ticket prices for adults?
ASSISTANT: The cost of ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hey, I'd like to see the movie Uncut Gems, at the West Wind Capitol Drive in, San Jose. Is it playing there?
ASSISTANT: I will check this for you. Yes the movie, Uncut Ge... | null | null | null | null | null | null | false | false | false | false | false | 614 | 648 | 106 | 0.859416 | 0.140584 | 34 | 0.052469 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-3241 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hello.
ASSISTANT: Hi. How may I help you?
USER: Hi. I need help finding a flight to Charlotte, North Carolina.
ASSISTANT: When would you like to go to Charlotte?
USER: I'd like to go to Charlotte on March 20th and I want to stay until the 24th.
ASSISTANT: What are your preferences for your flight to Charlotte?
US... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello.
ASSISTANT: Hi. How may I help you?
USER: Hi. I need help finding a flight to Charlotte, North Carolina.
ASSISTANT: When would you like to go to Charlotte?
USER: I'... | null | null | null | null | null | null | false | false | false | false | false | 488 | 522 | 104 | 0.833866 | 0.166134 | 34 | 0.065134 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
ABCD-train-1461 | Salesforce/dialogstudio | ABCD | customer_service | train | source | ASSISTANT: Hello, how can I help you today?
USER: will you check on my package? I haven't received it
ASSISTANT: I can look in to that for you. Can I get your full name or Account ID?
USER: Rodriguez Domingo
ASSISTANT: Thanks Rodriguez. I'll just pull up your account. And just to verify, you are missing your package?
U... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
ASSISTANT: Hello, how can I help you today?
USER: will you check on my package? I haven't received it
ASSISTANT: I can look in to that for you. Can I get your full name or Acco... | {"intent": "missing", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | missing | null | null | null | false | true | false | false | false | 532 | 566 | 104 | 0.844776 | 0.155224 | 34 | 0.060071 | 512_1k | MIT | redistributable | ABCD (Action-Based Conversations Dataset), ASAPP Research, MIT License. https://github.com/asappresearch/abcd — via Salesforce/dialogstudio. |
SGD-train-3866 | Salesforce/dialogstudio | SGD | customer_service | train | source | USER: I'm looking for a new apartment.
ASSISTANT: Where do you want to live? How many rooms would you like?
USER: It should have one bed room and I want to move to San Jose.
ASSISTANT: For 2300 dollars/month you can rent 888 Golden Saratoga-Cupertino Apartment Homes which is a good property and has 1 bed room and 1 bat... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'm looking for a new apartment.
ASSISTANT: Where do you want to live? How many rooms would you like?
USER: It should have one bed room and I want to move to San Jose.
AS... | null | null | null | null | null | null | false | false | false | false | false | 478 | 512 | 104 | 0.831169 | 0.168831 | 34 | 0.066406 | 512_1k | CC BY-SA 4.0 | redistributable (share-alike) | Schema-Guided Dialogue (Google Research), CC BY-SA 4.0. https://github.com/google-research-datasets/dstc8-schema-guided-dialogue — via Salesforce/dialogstudio. SGD-derived rows remain CC BY-SA 4.0. |
Taskmaster2-train-496 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I'd like to find out more about a hotel I plan to stay at.
ASSISTANT: Okay. What's the name of the hotel?
USER: Park City Peaks hotel in Park City, Utah, please.
ASSISTANT: Okay. What would you like to know?
USER: I need something near the ski slope. And I'd like to have a fitness center. And I want to see if the... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'd like to find out more about a hotel I plan to stay at.
ASSISTANT: Okay. What's the name of the hotel?
USER: Park City Peaks hotel in Park City, Utah, please.
ASSISTAN... | null | null | null | null | null | null | false | false | false | false | false | 594 | 628 | 105 | 0.856753 | 0.143247 | 34 | 0.05414 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-3228 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi. I'm fine.
ASSISTANT: How may I help you?
USER: I would like to take a flight for my travel.
ASSISTANT: Okay, can you tell me please where you would like to travel?
USER: I would like to go to a city in Europe.
ASSISTANT: Okay, can you tell me where you would like to go in Europe?
USER: I would like to go to M... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi. I'm fine.
ASSISTANT: How may I help you?
USER: I would like to take a flight for my travel.
ASSISTANT: Okay, can you tell me please where you would like to travel?
US... | null | null | null | null | null | null | false | false | false | false | false | 748 | 782 | 108 | 0.878652 | 0.121348 | 34 | 0.043478 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-1272 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I've never heard of it. What is it about? I love cooking. Do you like to cook?
ASSISTANT: Yes, I love to cook. I am in college, so I have a lot of free time.
USER: What are you studying? Cooking is my favorite hobby. I enjoy it a lot.
ASSISTANT: I am studying psychology. I hope to be a psychologist one day. ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I've never heard of it. What is it about? I love cooking. Do you like to cook?
ASSISTANT: Yes, I love to cook. I am in college, so I have a lot of free time.
USER: Wha... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 495 | 529 | 104 | 0.835703 | 0.164297 | 34 | 0.064272 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster3-train-1289 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I was thinking about going to the movies tonight.
ASSISTANT: OK. Do you have anything in mind?
USER: No, not really.
ASSISTANT: Sure. And what city are you looking in?
USER: I was thinking of Brando, Texas as it's not far from me.
ASSISTANT: Brando, Texas. Got it. And is there a particular type of movie you’d lik... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I was thinking about going to the movies tonight.
ASSISTANT: OK. Do you have anything in mind?
USER: No, not really.
ASSISTANT: Sure. And what city are you looking in?
US... | null | null | null | null | null | null | false | false | false | false | false | 521 | 555 | 104 | 0.842185 | 0.157815 | 34 | 0.061261 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-823 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: Yes, it is very frustrating. I wish I could do something about it. What do you do for a living?
ASSISTANT: I am a full time student and I work part time at a grocery store. How about you?
USER: I'm a full-time student as well. Do you have any hobbies that you enjoy?
ASSISTANT: I like to go to the mall and shop... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Yes, it is very frustrating. I wish I could do something about it. What do you do for a living?
ASSISTANT: I am a full time student and I work part time at a grocery st... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 594 | 628 | 105 | 0.856753 | 0.143247 | 34 | 0.05414 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
MULTIWOZ2_2-train-2841 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I need to get to Peterborough. Can you find me a train that gets there by 13:30?
ASSISTANT: What day will you travel on ?
USER: I will depart from Cambridge on Wednesday.
ASSISTANT: The train closest to your requested time is the TR1108, leaving Cambridge at 12:34, arriving Peterborough at 13:24. Would you like t... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I need to get to Peterborough. Can you find me a train that gets there by 13:30?
ASSISTANT: What day will you travel on ?
USER: I will depart from Cambridge on Wednesday.... | null | null | null | null | null | null | false | false | false | false | false | 482 | 516 | 104 | 0.832258 | 0.167742 | 34 | 0.065891 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster2-train-3792 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Yeah. I need to find a flight to Berlin.
ASSISTANT: Hi. How can I help you? Okay, from Houston to Berlin. And what else?
USER: I'd like to get a flight with just one stop, if possible. And, it needs to be an economy class ticket.
ASSISTANT: Okay.
USER: The dates are going to be July 17th and then come back on Jul... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Yeah. I need to find a flight to Berlin.
ASSISTANT: Hi. How can I help you? Okay, from Houston to Berlin. And what else?
USER: I'd like to get a flight with just one stop... | null | null | null | null | null | null | false | false | false | false | false | 654 | 688 | 106 | 0.866499 | 0.133501 | 34 | 0.049419 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-926 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi, I need a help finding a hotel for my summer vacation.
ASSISTANT: Where are you going?
USER: Carlsbad, California.
ASSISTANT: When do you plan on going?
USER: From June 16th to June 18th, 2017.
ASSISTANT: Do you have any requirements for this hotel?
USER: Beachfront or very close to the beach in 5 minutes walk... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, I need a help finding a hotel for my summer vacation.
ASSISTANT: Where are you going?
USER: Carlsbad, California.
ASSISTANT: When do you plan on going?
USER: From Jun... | null | null | null | null | null | null | false | false | false | false | false | 515 | 549 | 104 | 0.840735 | 0.159265 | 34 | 0.061931 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-378 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I would like the help in finding the hotels.
ASSISTANT: Yes, Sure I can help you with that. Can you tell me when would you like to arrive and when would you like to leave?
USER: I would like to arrive on March 5th and I'd like to leave March 11th.
ASSISTANT: Let me check that what can I find for you. Okay. Hold o... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I would like the help in finding the hotels.
ASSISTANT: Yes, Sure I can help you with that. Can you tell me when would you like to arrive and when would you like to leave... | null | null | null | null | null | null | false | false | false | false | false | 686 | 720 | 107 | 0.870617 | 0.129383 | 34 | 0.047222 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-326 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hello.
ASSISTANT: Hi. How can I help you?
USER: I'd like help in finding a hotel in San Diego.
ASSISTANT: Okay, I'll help you.
USER: Great! I'm looking to travel on next Monday January 9th and it will be three of us, two adults and one child.
ASSISTANT: Okay, I can help you. Okay. Can you tell me up to when you w... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello.
ASSISTANT: Hi. How can I help you?
USER: I'd like help in finding a hotel in San Diego.
ASSISTANT: Okay, I'll help you.
USER: Great! I'm looking to travel on next ... | null | null | null | null | null | null | false | false | false | false | false | 675 | 709 | 107 | 0.868873 | 0.131127 | 34 | 0.047955 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-1105 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: Can you tell me the address to a Chinese restaurant in Cambridge?
ASSISTANT: There are several Chinese restaurants in town. Which specific part of town are you interested in?
USER: I am looking for one on the east side. However I need a indian restaurant not chinese.
ASSISTANT: Sorry about that. I have 4 Indian r... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Can you tell me the address to a Chinese restaurant in Cambridge?
ASSISTANT: There are several Chinese restaurants in town. Which specific part of town are you interested... | null | null | null | null | null | null | false | false | false | false | false | 510 | 544 | 104 | 0.839506 | 0.160494 | 34 | 0.0625 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster3-train-3314 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I would like to see a movie with my godmother and godfather, but I am not sure what to see.
ASSISTANT: How many people will you need tickets for?
USER: I will need 3 tickets.
ASSISTANT: What is your location?
USER: I am located in Spring Hills, Kansas. What movies are playing in the theater near my location?
ASSI... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I would like to see a movie with my godmother and godfather, but I am not sure what to see.
ASSISTANT: How many people will you need tickets for?
USER: I will need 3 tick... | null | null | null | null | null | null | false | false | false | false | false | 574 | 608 | 105 | 0.852735 | 0.147265 | 34 | 0.055921 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-1019 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I need a train from Cambridge on Tuesday
ASSISTANT: There are plenty of those! Where are you headed, and at what time?
USER: I'm heading to Norwich and need to leave after 11:15 from Cambridge
ASSISTANT: There are 13 trains. The one that leaves closest to your requested time is the TR5949, which leaves at 11:36. ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I need a train from Cambridge on Tuesday
ASSISTANT: There are plenty of those! Where are you headed, and at what time?
USER: I'm heading to Norwich and need to leave afte... | null | null | null | null | null | null | false | false | false | false | false | 572 | 606 | 105 | 0.852321 | 0.147679 | 34 | 0.056106 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-2611 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I need a place to stay in the centre of cambridge.
ASSISTANT: do you have any constraints regarding cost or quality?
USER: I am looking fro something cheap with a 0 star rating.
ASSISTANT: How does El Shaddai sound? It is a cheap guesthouse with 0 stars located centrally. It includes both free wifi and free parki... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I need a place to stay in the centre of cambridge.
ASSISTANT: do you have any constraints regarding cost or quality?
USER: I am looking fro something cheap with a 0 star ... | null | null | null | null | null | null | false | false | false | false | false | 544 | 578 | 105 | 0.846266 | 0.153734 | 34 | 0.058824 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
ABCD-train-2812 | Salesforce/dialogstudio | ABCD | customer_service | train | source | ASSISTANT: hello, how may i assist you today?
USER: I've had a premium subscription that I want to continue. How do I pay the fee so my benefits do not get dropped?
ASSISTANT: if i am understanding, you wish to make a payment on your subscription today?
USER: Yes. Iwant to keep premium service.
ASSISTANT: i can hel... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
ASSISTANT: hello, how may i assist you today?
USER: I've had a premium subscription that I want to continue. How do I pay the fee so my benefits do not get dropped?
ASSISTAN... | {"intent": "manage_pay_bill", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | manage_pay_bill | null | null | null | false | true | false | false | false | 650 | 684 | 106 | 0.865823 | 0.134177 | 34 | 0.049708 | 512_1k | MIT | redistributable | ABCD (Action-Based Conversations Dataset), ASAPP Research, MIT License. https://github.com/asappresearch/abcd — via Salesforce/dialogstudio. |
Taskmaster2-train-288 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Yes, I like to find out more about the hotel I plan to stay at Rock City Utah.
ASSISTANT: Hi, How can I help you?
USER: I have a date till next week it's available.
ASSISTANT: What are the exact dates?
USER: 2016 - 27th December 2016 is available?
ASSISTANT: Yes, There is availability.
USER: How far away is the h... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Yes, I like to find out more about the hotel I plan to stay at Rock City Utah.
ASSISTANT: Hi, How can I help you?
USER: I have a date till next week it's available.
ASSIS... | null | null | null | null | null | null | false | false | false | false | false | 697 | 731 | 107 | 0.872315 | 0.127685 | 34 | 0.046512 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-1695 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: Hi there, I need to find a hotel - a guesthouse to be precise. I don't need internet so don't worry about that
ASSISTANT: 24 guesthouses fit your criteria. Do you know what side of town you're wanting to be in or the pricerange?
USER: I'd like a guesthouse rated 3 stars.
ASSISTANT: There are 4 guesthouses that me... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi there, I need to find a hotel - a guesthouse to be precise. I don't need internet so don't worry about that
ASSISTANT: 24 guesthouses fit your criteria. Do you know wh... | null | null | null | null | null | null | false | false | false | false | false | 601 | 635 | 105 | 0.858108 | 0.141892 | 34 | 0.053543 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
ABCD-train-3789 | Salesforce/dialogstudio | ABCD | customer_service | train | source | ASSISTANT: Hello! Thanks for contacting AcmeBrands. How can I help you today?
USER: Hello, my name is Joseph Banter, and I want to know what's up with my refund?
ASSISTANT: Hi, Joseph. Was your return already processed?
USER: I am not sure. My refund amount is supposed to be $100. Is that showing on my account?
ASSISTA... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
ASSISTANT: Hello! Thanks for contacting AcmeBrands. How can I help you today?
USER: Hello, my name is Joseph Banter, and I want to know what's up with my refund?
ASSISTANT: Hi,... | {"intent": "refund_update", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | refund_update | null | null | null | false | true | false | false | false | 501 | 535 | 104 | 0.837246 | 0.162754 | 34 | 0.063551 | 512_1k | MIT | redistributable | ABCD (Action-Based Conversations Dataset), ASAPP Research, MIT License. https://github.com/asappresearch/abcd — via Salesforce/dialogstudio. |
Taskmaster2-train-3130 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I want to find a flight to Maine.
ASSISTANT: Okay. Seattle to Maine?
USER: Yes on February 18th.
ASSISTANT: Okay. And what else can you tell me?
USER: I would like to have a morning flight that is under $1,000.
ASSISTANT: Okay. And what else?
USER: I would like first-class and nonstop one.
ASSISTANT: Alright. Wha... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I want to find a flight to Maine.
ASSISTANT: Okay. Seattle to Maine?
USER: Yes on February 18th.
ASSISTANT: Okay. And what else can you tell me?
USER: I would like to hav... | null | null | null | null | null | null | false | false | false | false | false | 661 | 695 | 106 | 0.867665 | 0.132335 | 34 | 0.048921 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-3329 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I need to find a flight to Los Angeles, California, please.
ASSISTANT: Okay, From which airport in New York city?
USER: LaGuardia.
ASSISTANT: Alright, What else?
USER: I'd prefer to fly United.
ASSISTANT: Okay, United is available but only with layovers.
USER: That's okay.
ASSISTANT: Alright, What else?
USER: I w... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I need to find a flight to Los Angeles, California, please.
ASSISTANT: Okay, From which airport in New York city?
USER: LaGuardia.
ASSISTANT: Alright, What else?
USER: I'... | null | null | null | null | null | null | false | false | false | false | false | 629 | 663 | 106 | 0.862159 | 0.137841 | 34 | 0.051282 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-73 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: California Love is a great song. I love listening to it while I drive my fast car!
ASSISTANT: What kind of car do you have? I'm saving up for a new car. I'm 18.
USER: I have a Toyota Corolla. It's a great car. What type of car are you looking for?
ASSISTANT: I'm not sure yet. I just want a car that will get me... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: California Love is a great song. I love listening to it while I drive my fast car!
ASSISTANT: What kind of car do you have? I'm saving up for a new car. I'm 18.
USER: I ... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 853 | 887 | 109 | 0.890562 | 0.109438 | 34 | 0.038331 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
ABCD-train-2805 | Salesforce/dialogstudio | ABCD | customer_service | train | source | ASSISTANT: Good afternoon, how can I help you?
USER: Hi, i would like to get a refund on an item i recently bought.
ASSISTANT: I understand, could you give me more detail about what happened. please
USER: The item i ordered is no longer need so i changed my mind on the product
ASSISTANT: ok no problem let me check. one... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
ASSISTANT: Good afternoon, how can I help you?
USER: Hi, i would like to get a refund on an item i recently bought.
ASSISTANT: I understand, could you give me more detail about... | {"intent": "out_of_stock_general", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | out_of_stock_general | null | null | null | false | true | false | false | false | 611 | 645 | 106 | 0.858855 | 0.141145 | 34 | 0.052713 | 512_1k | MIT | redistributable | ABCD (Action-Based Conversations Dataset), ASAPP Research, MIT License. https://github.com/asappresearch/abcd — via Salesforce/dialogstudio. |
SalesBot-train-914 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: Yes, it does. I still live at home, so I can't afford to move out.
ASSISTANT: I'm sorry to hear that. Do you have any hobbies to get you out of the house?
USER: I like to play video games. What about you? What do you like to do in your spare time?
ASSISTANT: I like playing video games as well. I also like to go t... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Yes, it does. I still live at home, so I can't afford to move out.
ASSISTANT: I'm sorry to hear that. Do you have any hobbies to get you out of the house?
USER: I like to... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 600 | 634 | 105 | 0.857916 | 0.142084 | 34 | 0.053628 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster3-train-3967 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Good day. I would like to see what movies are playing in Spring Hills Kansas on Friday.
ASSISTANT: Oh splendid. We have quite a few movies playing. Can you narrow down what type of movies you want?
USER: I don't know how much I care about the movie, but I want to see it at a good theater.
ASSISTANT: Ok then. Cine... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Good day. I would like to see what movies are playing in Spring Hills Kansas on Friday.
ASSISTANT: Oh splendid. We have quite a few movies playing. Can you narrow down wh... | null | null | null | null | null | null | false | false | false | false | false | 708 | 742 | 107 | 0.873969 | 0.126031 | 34 | 0.045822 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-2564 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I'd like to book a flight round trip from New York City to Seattle.
ASSISTANT: Okay, which airport from New York city?
USER: JFK.
ASSISTANT: There are 3 airports in Seattle.
USER: What are my choices in Seattle?
ASSISTANT: Seattle Tacoma International, Kenmore Air Harbor and Boeing Field.
USER: Let's go with Boei... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'd like to book a flight round trip from New York City to Seattle.
ASSISTANT: Okay, which airport from New York city?
USER: JFK.
ASSISTANT: There are 3 airports in Seatt... | null | null | null | null | null | null | false | false | false | false | false | 583 | 617 | 105 | 0.854571 | 0.145429 | 34 | 0.055105 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-1057 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I'm looking for a guesthouse in the centre of town. Can you find one for me?
ASSISTANT: El Shaddai is located at 41 Warkworth Street. They offer free internet and parking.
USER: How many stars does El Shaddai have, I'm looking for a place that is at least a 3 star location?
ASSISTANT: El shaddai has 0, but alexan... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'm looking for a guesthouse in the centre of town. Can you find one for me?
ASSISTANT: El Shaddai is located at 41 Warkworth Street. They offer free internet and parking... | null | null | null | null | null | null | false | false | false | false | false | 510 | 544 | 104 | 0.839506 | 0.160494 | 34 | 0.0625 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster3-train-911 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I would like to see a movie with my roommates Frank and Brad, but I am not sure what to see.
ASSISTANT: How many people will you need tickets for?
USER: I will need 3 tickets.
ASSISTANT: What is your location?
USER: I am located in Spring Hills, Kansas. What movies are playing in the theater near my location?
ASS... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I would like to see a movie with my roommates Frank and Brad, but I am not sure what to see.
ASSISTANT: How many people will you need tickets for?
USER: I will need 3 tic... | null | null | null | null | null | null | false | false | false | false | false | 568 | 602 | 105 | 0.851485 | 0.148515 | 34 | 0.056478 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-3057 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi. I'm looking for a flight to Jacksonville, Florida.
ASSISTANT: Hi,how can I help you? Okay great. I see you will be leaving from Seattle, is that right?
USER: That's correct. I'll be leaving on June 20th and returning June 27th.
ASSISTANT: Fantastic. Is there any time preferences?
USER: Yeah. I'd like to leave... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi. I'm looking for a flight to Jacksonville, Florida.
ASSISTANT: Hi,how can I help you? Okay great. I see you will be leaving from Seattle, is that right?
USER: That's c... | null | null | null | null | null | null | false | false | false | false | false | 491 | 525 | 104 | 0.834658 | 0.165342 | 34 | 0.064762 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-3082 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: can you help me find a cheap hotel?
ASSISTANT: There are 10 cheap hotels is there an area you prefer?
USER: On second thought, I don't care what price it is. I just really need a guesthouse with free parking.
ASSISTANT: I have many cheap guesthouses across the city. What area are do you prefer and if no preferenc... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: can you help me find a cheap hotel?
ASSISTANT: There are 10 cheap hotels is there an area you prefer?
USER: On second thought, I don't care what price it is. I just reall... | null | null | null | null | null | null | false | false | false | false | false | 509 | 543 | 104 | 0.839258 | 0.160742 | 34 | 0.062615 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-2485 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I sure could use a nice hotel to stay in. Can you find me one in the east? I don't need free WiFi.
ASSISTANT: There are three cheap options in the east. Leverton House, Autumn House, and Allenbell. Would you like the phone number for any of them?
USER: I am look for a hotel on the east with free parking.
ASSISTAN... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I sure could use a nice hotel to stay in. Can you find me one in the east? I don't need free WiFi.
ASSISTANT: There are three cheap options in the east. Leverton House, A... | null | null | null | null | null | null | false | false | false | false | false | 488 | 522 | 104 | 0.833866 | 0.166134 | 34 | 0.065134 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster2-train-2948 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi. I would like help finding a flight to London.
ASSISTANT: Okay. I see you're in Los Angeles. Is this right?
USER: Yes.
ASSISTANT: Okay from LA to London?
USER: Yes, a round flight, obviously. Nov 20 to 22nd.
ASSISTANT: Alright for which days? Alright.
USER: First-class seating, please.
ASSISTANT: Okay. First c... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi. I would like help finding a flight to London.
ASSISTANT: Okay. I see you're in Los Angeles. Is this right?
USER: Yes.
ASSISTANT: Okay from LA to London?
USER: Yes, a ... | null | null | null | null | null | null | false | false | false | false | false | 571 | 605 | 105 | 0.852113 | 0.147887 | 34 | 0.056198 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-215 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Hello, I am interested in purchasing tickets for four people for this Friday.
ASSISTANT: No, problem sir, do you know what kind of movie you want to see?
USER: What action movies are playing?
ASSISTANT: There is only one right now. It is called "Beyond the Storm" and it is showing at Cinemark Downtown. Would you ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello, I am interested in purchasing tickets for four people for this Friday.
ASSISTANT: No, problem sir, do you know what kind of movie you want to see?
USER: What actio... | null | null | null | null | null | null | false | false | false | false | false | 510 | 544 | 104 | 0.839506 | 0.160494 | 34 | 0.0625 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-1646 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I don't know much about motorcycles, but I do know that they have been around since the 19th century.
ASSISTANT: Yes, they have. They are a lot of fun to ride. Do you have any hobbies?
USER: I like to play video games. What about you? What do you like to do for fun?
ASSISTANT: I like playing video games as well. ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I don't know much about motorcycles, but I do know that they have been around since the 19th century.
ASSISTANT: Yes, they have. They are a lot of fun to ride. Do you hav... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 741 | 775 | 108 | 0.87769 | 0.12231 | 34 | 0.043871 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster3-train-3629 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I want to watch a movie this weekend with a friend.
ASSISTANT: Okay, would you like some recommendations? What kinds of movies do you like?
USER: Sure. We like action movies, I guess, like the Marvel movies.
ASSISTANT: If you like Marvel movies and action movies, I recommend Bad Boys for Life, Sonic the Hedgehog,... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I want to watch a movie this weekend with a friend.
ASSISTANT: Okay, would you like some recommendations? What kinds of movies do you like?
USER: Sure. We like action mov... | null | null | null | null | null | null | false | false | false | false | false | 499 | 533 | 104 | 0.836735 | 0.163265 | 34 | 0.06379 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-2502 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi.
ASSISTANT: How can I help?
USER: I would like to fly from Seattle to New York City, and I would like to do this on the dates of March 5th to March the 9th.
ASSISTANT: Okay. Seattle to New York City. From Mar 5th to Mar 9th. What else?
USER: I would like to fly on United if possible, leaving in the morning.
AS... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi.
ASSISTANT: How can I help?
USER: I would like to fly from Seattle to New York City, and I would like to do this on the dates of March 5th to March the 9th.
ASSISTANT:... | null | null | null | null | null | null | false | false | false | false | false | 554 | 588 | 105 | 0.848485 | 0.151515 | 34 | 0.057823 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-1372 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: No, I don't have any pets. I live in an apartment so I can't have one.
ASSISTANT: Oh, that's too bad. Do you have any hobbies? I like going on dates.
USER: I like to go to the park and play with my dog. What kind of dates do you like?
ASSISTANT: I love to go out to eat. I love trying new restaurants. What do you ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: No, I don't have any pets. I live in an apartment so I can't have one.
ASSISTANT: Oh, that's too bad. Do you have any hobbies? I like going on dates.
USER: I like to go t... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 498 | 532 | 104 | 0.836478 | 0.163522 | 34 | 0.06391 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-1499 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hello. I would like to know more about the hotel I plan to stay at.
ASSISTANT: Hi. How can I help you? Yes, sure I'll help you with that. Can you please tell me the name of the hotel?
USER: Yes, sure. It is Park City Utah hotel.
ASSISTANT: Okay. Can you tell what you would like to know about the hotel?
USER: I wa... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello. I would like to know more about the hotel I plan to stay at.
ASSISTANT: Hi. How can I help you? Yes, sure I'll help you with that. Can you please tell me the name ... | null | null | null | null | null | null | false | false | false | false | false | 527 | 561 | 104 | 0.843609 | 0.156391 | 34 | 0.060606 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-3536 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: Can I take a train from stevenage on tuesday?
ASSISTANT: Absolutely. Where would you be heading to and what day/time would you like to travel?
USER: I need to go to Cambridge on Tuesday and arrive by 11:15.
ASSISTANT: The earliest from Stevenage is the TR9263, and it leaves at 05:54 and arrives in Cambridge at 06... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Can I take a train from stevenage on tuesday?
ASSISTANT: Absolutely. Where would you be heading to and what day/time would you like to travel?
USER: I need to go to Cambr... | null | null | null | null | null | null | false | false | false | false | false | 526 | 560 | 104 | 0.843373 | 0.156627 | 34 | 0.060714 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster3-train-1871 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I want to buy movie tickets
ASSISTANT: For what film do you wish to buy tickets?
USER: I want to buy tickets for "Little Women."
ASSISTANT: How many tickets to you want to buy?
USER: I want to buy 3 tickets
ASSISTANT: In what zip code are you planning to view "Little Women?"
USER: The zip code is 94110, San Franc... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I want to buy movie tickets
ASSISTANT: For what film do you wish to buy tickets?
USER: I want to buy tickets for "Little Women."
ASSISTANT: How many tickets to you want t... | null | null | null | null | null | null | false | false | false | false | false | 668 | 702 | 106 | 0.868812 | 0.131188 | 34 | 0.048433 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-1609 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: Yes, it can be costly, but it's worth it in the end. What do you do for a living?
ASSISTANT: I am a stay at home mom. I love being a mom, but sometimes I wish I had a job.
USER: I can understand that. Do you have any hobbies you like to do in your spare time?
ASSISTANT: I like to read a lot. I also like to go to ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Yes, it can be costly, but it's worth it in the end. What do you do for a living?
ASSISTANT: I am a stay at home mom. I love being a mom, but sometimes I wish I had a job... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 546 | 580 | 105 | 0.846715 | 0.153285 | 34 | 0.058621 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster3-train-2822 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Hi! I'm looking to get some tickets for a movie tonight.
ASSISTANT: Do you know the name of the movie you are looking for?
USER: No, I havent really decided yet honestly. What is playing tomorrow?
ASSISTANT: No problem! I can help you figure it out. What area are you located in?
USER: Hillview Washington.
ASSISTA... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi! I'm looking to get some tickets for a movie tonight.
ASSISTANT: Do you know the name of the movie you are looking for?
USER: No, I havent really decided yet honestly.... | null | null | null | null | null | null | false | false | false | false | false | 535 | 569 | 104 | 0.845468 | 0.154532 | 34 | 0.059754 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-1199 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I didn't know that. I will have to look into it. Do you hike?
ASSISTANT: Yes, I hike all the time. I try to hike at least once a week.
USER: That sounds like a lot of fun. What else do you like to do in your spare time?
ASSISTANT: Would you like to visit the attraction to do that?
USER: I'd like to find an att... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I didn't know that. I will have to look into it. Do you hike?
ASSISTANT: Yes, I hike all the time. I try to hike at least once a week.
USER: That sounds like a lot of f... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 536 | 570 | 104 | 0.845697 | 0.154303 | 34 | 0.059649 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-866 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I like help finding a hotel in New York City.
ASSISTANT: Okay, when are you planning on staying in New York?
USER: 29th of December.
ASSISTANT: Until when?
USER: I'd like to leave on January 1st.
ASSISTANT: Okay, and do you have any preferences for the hotel location?
USER: I need the one that is about 5 min from... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I like help finding a hotel in New York City.
ASSISTANT: Okay, when are you planning on staying in New York?
USER: 29th of December.
ASSISTANT: Until when?
USER: I'd like... | null | null | null | null | null | null | false | false | false | false | false | 481 | 515 | 104 | 0.831987 | 0.168013 | 34 | 0.066019 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-642 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: Wow, that's a long time ago. Do you have any pets? I have three dogs and two cats.
ASSISTANT: No, I don't. I work too much to take care of a pet. What kind of dogs do you have?
USER: I have a German Shepherd and a Labrador Retriever.
ASSISTANT: I love labradors! They're my favorite breed of dog. What do you do fo... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Wow, that's a long time ago. Do you have any pets? I have three dogs and two cats.
ASSISTANT: No, I don't. I work too much to take care of a pet. What kind of dogs do you... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 482 | 516 | 104 | 0.832258 | 0.167742 | 34 | 0.065891 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
SalesBot-train-1235 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: That sounds like a lot of fun. Do you still participate in any political activism today?
ASSISTANT: No, I don't. I'm too short to reach the top shelf at the grocery store.
USER: Oh, I'm sorry to hear that. What do you like to do in your spare time?
ASSISTANT: I like to spend time with my family. What about you? D... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: That sounds like a lot of fun. Do you still participate in any political activism today?
ASSISTANT: No, I don't. I'm too short to reach the top shelf at the grocery store... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 542 | 576 | 105 | 0.845815 | 0.154185 | 34 | 0.059028 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-451 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Yes, I would like to find a hotel in San Francisco.
ASSISTANT: Yeah, I will surely help you.
USER: Okay, I will be staying from June 7th through June 14th and there will be four of us.
ASSISTANT: Okay, What else?
USER: I'm looking for at least a three star hotel with the two beds.
ASSISTANT: Any amenities?
USER: ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Yes, I would like to find a hotel in San Francisco.
ASSISTANT: Yeah, I will surely help you.
USER: Okay, I will be staying from June 7th through June 14th and there will ... | null | null | null | null | null | null | false | false | false | false | false | 483 | 517 | 104 | 0.832528 | 0.167472 | 34 | 0.065764 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-990 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: hi, i like to buy a tickets for movie can you please help me.
ASSISTANT: hello sir, sure happy to help you.
USER: can you please list me out the movies which are currently running?
ASSISTANT: now there are 5 movies are running i tell you the details follow by\r1st movie is "Not My Problem" it is Comedy genre\r2nd... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: hi, i like to buy a tickets for movie can you please help me.
ASSISTANT: hello sir, sure happy to help you.
USER: can you please list me out the movies which are currentl... | null | null | null | null | null | null | false | false | false | false | false | 677 | 711 | 107 | 0.869193 | 0.130807 | 34 | 0.04782 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-2975 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I would like help finding a flight to New Jersey.
ASSISTANT: How can I help you? Sorry, Could you say that again?
USER: I would like help finding a flight to New Jersey.
ASSISTANT: Where in New Jersey?
USER: Saddle Brook.
ASSISTANT: Sorry, Could you say that again? It's hard to hear you.
USER: I would like help f... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I would like help finding a flight to New Jersey.
ASSISTANT: How can I help you? Sorry, Could you say that again?
USER: I would like help finding a flight to New Jersey.
... | null | null | null | null | null | null | false | false | false | false | false | 650 | 684 | 106 | 0.865823 | 0.134177 | 34 | 0.049708 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-1282 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I got a promotion at work! It's been a long time since I've gotten one.
ASSISTANT: Congratulations! I bet that was a great feeling. What kind of work do you do?
USER: I work in a warehouse. It's boring, but it pays the bills. How about you?
ASSISTANT: I'm a stay at home mom, so I don't have to work. I love it!
US... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I got a promotion at work! It's been a long time since I've gotten one.
ASSISTANT: Congratulations! I bet that was a great feeling. What kind of work do you do?
USER: I w... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 497 | 531 | 104 | 0.83622 | 0.16378 | 34 | 0.06403 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-1113 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I would like finding a hotel in San Francisco, California.
ASSISTANT: Okay. When do you need it?
USER: Jenny from Colorado 2013.
ASSISTANT: Say that again?
USER: And, price limit is below $200 per night. 7th of February.
ASSISTANT: Okay. And what else?
USER: Hotel should have three star and up rating.
ASSISTANT: ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I would like finding a hotel in San Francisco, California.
ASSISTANT: Okay. When do you need it?
USER: Jenny from Colorado 2013.
ASSISTANT: Say that again?
USER: And, pri... | null | null | null | null | null | null | false | false | false | false | false | 524 | 558 | 104 | 0.8429 | 0.1571 | 34 | 0.060932 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-2232 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi, I need to find a hotel in Laguna Beach California.
ASSISTANT: When are you planning on staying in Laguna Beach?
USER: I have a date on February 2, 2017, to February 8, 2017.
ASSISTANT: And do you have any preferences for the hotel you stay at?
USER: Yes, Of course. I need information about the hotel star rati... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, I need to find a hotel in Laguna Beach California.
ASSISTANT: When are you planning on staying in Laguna Beach?
USER: I have a date on February 2, 2017, to February 8... | null | null | null | null | null | null | false | false | false | false | false | 744 | 778 | 108 | 0.878104 | 0.121896 | 34 | 0.043702 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-3752 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Tonight looks like a movie night.
ASSISTANT: OK. Can you tell me the city and state where the theater is located?
USER: Finally I can just chill and watch a good movie.
ASSISTANT: Great. Can you tell me the city and state where you plan to see the movie?
USER: I'd like to see it in Santa Barbara, California.
ASSI... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Tonight looks like a movie night.
ASSISTANT: OK. Can you tell me the city and state where the theater is located?
USER: Finally I can just chill and watch a good movie.
A... | null | null | null | null | null | null | false | false | false | false | false | 501 | 535 | 104 | 0.837246 | 0.162754 | 34 | 0.063551 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-2416 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi. I would like to inquire about two tickets on American Airlines from the 20th of March through the 26th of March. This would be a round-trip flight.
ASSISTANT: Okay, so for two adults, is that correct?
USER: That's correct. So, it would depart from LaGuardia.
ASSISTANT: And, where are you flying to?
USER: John... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi. I would like to inquire about two tickets on American Airlines from the 20th of March through the 26th of March. This would be a round-trip flight.
ASSISTANT: Okay, s... | null | null | null | null | null | null | false | false | false | false | false | 636 | 670 | 106 | 0.863402 | 0.136598 | 34 | 0.050746 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-3473 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: i need a place to stay
ASSISTANT: I can help with that. Do you have a preference in location?
USER: I would prefer it to be in the North.
ASSISTANT: Do you have a price range or star level in mind?
USER: I don't care about price but I'd like a 4 star place.
ASSISTANT: I have 8 different four star guesthouses. The... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: i need a place to stay
ASSISTANT: I can help with that. Do you have a preference in location?
USER: I would prefer it to be in the North.
ASSISTANT: Do you have a price r... | null | null | null | null | null | null | false | false | false | false | false | 662 | 696 | 106 | 0.86783 | 0.13217 | 34 | 0.048851 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster2-train-900 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hello, I'm looking for a hotel in Palm Springs, California. Can u help me? Can u help me?
ASSISTANT: Sure.
USER: Thank you so much. I'd like to arrive tomorrow evening, Friday. And I'll be checking out Tuesday morning. I'd like to arrive tomorrow evening, Friday. And I'll be checking out Tuesday morning.
ASSISTAN... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello, I'm looking for a hotel in Palm Springs, California. Can u help me? Can u help me?
ASSISTANT: Sure.
USER: Thank you so much. I'd like to arrive tomorrow evening, F... | null | null | null | null | null | null | false | false | false | false | false | 582 | 616 | 105 | 0.854369 | 0.145631 | 34 | 0.055195 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-404 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: That sounds like a lot of fun. Do you have a favorite track and field event to watch?
ASSISTANT: I like to watch the 100 meter dash and the 200 meter. What about you?
USER: I like the 100m dash as well. I also like the 400 meter sprint.
ASSISTANT: I have never done a sprint, but I would like to try one day. What ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: That sounds like a lot of fun. Do you have a favorite track and field event to watch?
ASSISTANT: I like to watch the 100 meter dash and the 200 meter. What about you?
USE... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 924 | 958 | 110 | 0.897004 | 0.102996 | 34 | 0.035491 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-2182 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hello Assistant.
ASSISTANT: Hi. How can I help you?
USER: Can you help me in finding a hotel in Laguna Beach, California?
ASSISTANT: I'm sorry. Can you repeat it once again?
USER: Can you help me in finding a hotel in Laguna Beach, California?
ASSISTANT: Yes, sure I'll help you. Can you tell me the dates of your ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello Assistant.
ASSISTANT: Hi. How can I help you?
USER: Can you help me in finding a hotel in Laguna Beach, California?
ASSISTANT: I'm sorry. Can you repeat it once aga... | null | null | null | null | null | null | false | false | false | false | false | 490 | 524 | 104 | 0.834395 | 0.165605 | 34 | 0.064885 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-3305 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I would like help finding a flight to Madrid, Spain.
ASSISTANT: Is this going to be a one-way trip?
USER: Yes.
ASSISTANT: What day are you flying to Madrid?
USER: April 7th.
ASSISTANT: What preferences should I look for when booking your flight?
USER: I'd like to fly out in the morning.
ASSISTANT: Coach class?
US... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I would like help finding a flight to Madrid, Spain.
ASSISTANT: Is this going to be a one-way trip?
USER: Yes.
ASSISTANT: What day are you flying to Madrid?
USER: April 7... | null | null | null | null | null | null | false | false | false | false | false | 487 | 521 | 104 | 0.8336 | 0.1664 | 34 | 0.065259 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-1246 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I'm looking for somewhere to eat in the centre.
ASSISTANT: The bedouin is a nice choice. Do you want to book ?
USER: Is that a gastropub?
ASSISTANT: Yes. The Bedouin serves gastropub food and is in the centre of town.
USER: That sounds good can you book it for 4 people at 16:30 on wednesday?
ASSISTANT: I apologiz... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'm looking for somewhere to eat in the centre.
ASSISTANT: The bedouin is a nice choice. Do you want to book ?
USER: Is that a gastropub?
ASSISTANT: Yes. The Bedouin serv... | null | null | null | null | null | null | false | false | false | false | false | 532 | 566 | 104 | 0.844776 | 0.155224 | 34 | 0.060071 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster2-train-2107 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi. I'm looking to book a hotel in Madison, Wisconsin.
ASSISTANT: I can help you with that.
USER: Okay.
ASSISTANT: Can you please confirm the dates of your check in and check out?
USER: Yeah, I need to check in on the 26th on next Friday and check out on the 28th on Sunday. Just for one adult.
ASSISTANT: What pri... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi. I'm looking to book a hotel in Madison, Wisconsin.
ASSISTANT: I can help you with that.
USER: Okay.
ASSISTANT: Can you please confirm the dates of your check in and c... | null | null | null | null | null | null | false | false | false | false | false | 481 | 515 | 104 | 0.831987 | 0.168013 | 34 | 0.066019 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-3857 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I would like to book an airline flight.
ASSISTANT: How can I help you? Okay, where will you be traveling to?
USER: Paris.
ASSISTANT: Okay, flights from Houston, Texas to Paris, France. What dates will you be traveling?
USER: March 4th or March 5th.
ASSISTANT: Okay, March 4th. Do you have any return date or is thi... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I would like to book an airline flight.
ASSISTANT: How can I help you? Okay, where will you be traveling to?
USER: Paris.
ASSISTANT: Okay, flights from Houston, Texas to ... | null | null | null | null | null | null | false | false | false | false | false | 551 | 585 | 105 | 0.847826 | 0.152174 | 34 | 0.05812 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
ABCD-train-3376 | Salesforce/dialogstudio | ABCD | customer_service | train | source | ASSISTANT: Thank you for shopping with AcmeBrands! How may I help you?
USER: Hi I need to make a return please. Can you help?
ASSISTANT: Sure! Why would you like to return your item?
USER: I bought these boots as I thought they would go so well with my Wonder Woman costume, but they are the wrong color. Can I return t... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
ASSISTANT: Thank you for shopping with AcmeBrands! How may I help you?
USER: Hi I need to make a return please. Can you help?
ASSISTANT: Sure! Why would you like to return you... | {"intent": "return_color", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | return_color | null | null | null | false | true | false | false | false | 492 | 526 | 104 | 0.834921 | 0.165079 | 34 | 0.064639 | 512_1k | MIT | redistributable | ABCD (Action-Based Conversations Dataset), ASAPP Research, MIT License. https://github.com/asappresearch/abcd — via Salesforce/dialogstudio. |
Taskmaster2-train-864 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Yeah, I'd like help finding a hotel in Salem, Oregon.
ASSISTANT: No problem, on what dates?
USER: 16th, 17th and 18th of June.
ASSISTANT: One moment.
USER: What's the number?
ASSISTANT: How many people will there be?
USER: Two.
ASSISTANT: How many beds or rooms do you need?
USER: I'd like one king and one sofa be... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Yeah, I'd like help finding a hotel in Salem, Oregon.
ASSISTANT: No problem, on what dates?
USER: 16th, 17th and 18th of June.
ASSISTANT: One moment.
USER: What's the num... | null | null | null | null | null | null | false | false | false | false | false | 494 | 528 | 104 | 0.835443 | 0.164557 | 34 | 0.064394 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-1699 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: Oh wow, that's a long time ago. What do you like to do in your free time?
ASSISTANT: I like to read mystery novels in my spare time. What about you? Do you have any hobbies?
USER: Do you have any hobbies?
ASSISTANT: I am wanting to find a movie to watch.
USER: Where are you located?
ASSISTANT: Can you look for mo... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Oh wow, that's a long time ago. What do you like to do in your free time?
ASSISTANT: I like to read mystery novels in my spare time. What about you? Do you have any hobbi... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 550 | 584 | 105 | 0.847605 | 0.152395 | 34 | 0.058219 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
SalesBot-train-1317 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: Ford Mustangs are great cars. I have a Ford Explorer.
ASSISTANT: That's a nice car. I like the Ford F-Series. What do you like about it?
USER: The F-150 is the best selling vehicle in the United States. It's a great truck.
ASSISTANT: I didn't know that. Do you have any hobbies that you like to do in your spare ti... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Ford Mustangs are great cars. I have a Ford Explorer.
ASSISTANT: That's a nice car. I like the Ford F-Series. What do you like about it?
USER: The F-150 is the best selli... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 573 | 607 | 105 | 0.852528 | 0.147472 | 34 | 0.056013 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
MULTIWOZ2_2-train-1077 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I am looking for information in Cambridge
ASSISTANT: sure, do you need a train to get here?
USER: Yes, on tuesday from kings lynn, leaving after 10:30 please?
ASSISTANT: TR8331 leaves at 11:11 and arrives 11.58. can i book this one for you?
USER: Yes please, I need 3 tickets and the reference number.
ASSISTANT: A... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I am looking for information in Cambridge
ASSISTANT: sure, do you need a train to get here?
USER: Yes, on tuesday from kings lynn, leaving after 10:30 please?
ASSISTANT: ... | null | null | null | null | null | null | false | false | false | false | false | 584 | 618 | 105 | 0.854772 | 0.145228 | 34 | 0.055016 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster2-train-2419 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hello, I'd like to find a flight to Houston on March 20th.
ASSISTANT: Hi.
USER: And then I'd like to fly from Orlando to back to LA Martin 7:20.
ASSISTANT: Sorry, how did you get from Houston to Orlando? Okay. 3 dates.
USER: The first date would be the 25th for LA and then to Orlando.
ASSISTANT: Alright.
USER: An... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello, I'd like to find a flight to Houston on March 20th.
ASSISTANT: Hi.
USER: And then I'd like to fly from Orlando to back to LA Martin 7:20.
ASSISTANT: Sorry, how did... | null | null | null | null | null | null | false | false | false | false | false | 653 | 687 | 106 | 0.86633 | 0.13367 | 34 | 0.049491 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-3229 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I need help booking a round-trip flight to LAX.
ASSISTANT: Sure thing. I see you are in New York.
USER: Yes, that's right.
ASSISTANT: Which airport?
USER: I'd like to leave from LaGuardia.
ASSISTANT: Okay. What else can you tell me?
USER: I'm going to leave on April 8th and return on April 12th. Set an alarm on A... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I need help booking a round-trip flight to LAX.
ASSISTANT: Sure thing. I see you are in New York.
USER: Yes, that's right.
ASSISTANT: Which airport?
USER: I'd like to lea... | null | null | null | null | null | null | false | false | false | false | false | 644 | 678 | 106 | 0.864796 | 0.135204 | 34 | 0.050147 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-3060 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I would like help finding a flight to Berlin. Hello.
ASSISTANT: I can help you with that. Looks like there are three airports in Berlin.
USER: Yes. there are three airports in Berlin.
ASSISTANT: Tegel. Schonefeld. Tempelhof. Which one do you prefer?
USER: I prefre Tegel.
ASSISTANT: Tegel will do.
USER: Okay. We'l... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I would like help finding a flight to Berlin. Hello.
ASSISTANT: I can help you with that. Looks like there are three airports in Berlin.
USER: Yes. there are three airpor... | null | null | null | null | null | null | false | false | false | false | false | 787 | 821 | 108 | 0.883746 | 0.116254 | 34 | 0.041413 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-310 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I would like to watch a movie tonight
ASSISTANT: Sure. What movie would you like to see?
USER: Could you please tell me what is playing at Boulevard 14 Cinema in Petaluma, California?
ASSISTANT: OK. Boulevard 14 Cinema in Petaluma, California is showing three movies: No Time To Die, Mulan, and Emma.
USER: Alright... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I would like to watch a movie tonight
ASSISTANT: Sure. What movie would you like to see?
USER: Could you please tell me what is playing at Boulevard 14 Cinema in Petaluma... | null | null | null | null | null | null | false | false | false | false | false | 484 | 518 | 104 | 0.832797 | 0.167203 | 34 | 0.065637 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-2277 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I'd like to reserve tickets to see a movie this Friday at Regal Edwards Boise ScreenX & IMAX.
ASSISTANT: Which movie were you planning on seeing this Friday?
USER: I was hoping to see something early, and wanted to see Downhill if I can.
ASSISTANT: Downhill will be playing this Friday at your selected theater, wh... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'd like to reserve tickets to see a movie this Friday at Regal Edwards Boise ScreenX & IMAX.
ASSISTANT: Which movie were you planning on seeing this Friday?
USER: I was ... | null | null | null | null | null | null | false | false | false | false | false | 549 | 583 | 105 | 0.847384 | 0.152616 | 34 | 0.058319 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
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