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class | transcript_tokens int32 478 1.17k | input_tokens int32 512 1.2k | expected_max_new_tokens int32 104 114 | prefill_ratio_estimate float64 0.83 0.91 | decode_ratio_estimate float64 0.09 0.17 | static_prefix_tokens int32 34 34 | static_prefix_reuse float64 0.03 0.07 | length_bucket stringclasses 2
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Taskmaster2-train-2069 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hello. I'd like help finding a hotel in New York City.
ASSISTANT: Okay, I can help you.
USER: I need it on the 2nd of January, 2017.
ASSISTANT: Would you mind saying that again?
USER: The date I need it for is January 2nd, 2017.
ASSISTANT: Okay, until when?
USER: Till the 3rd.
ASSISTANT: Okay, 1 night is that rig... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello. I'd like help finding a hotel in New York City.
ASSISTANT: Okay, I can help you.
USER: I need it on the 2nd of January, 2017.
ASSISTANT: Would you mind saying that... | null | null | null | null | null | null | false | false | false | false | false | 684 | 718 | 107 | 0.870303 | 0.129697 | 34 | 0.047354 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-1274 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: Can you help me find a 4 star hotel in Cambridge?
ASSISTANT: There are three 4-star hotels. What area would you prefer?
USER: I would prefer to stay in the west part of town.
ASSISTANT: There are two choices, one is in the expensive price range, the other in the cheap price range. Which one is preferable to you?
... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Can you help me find a 4 star hotel in Cambridge?
ASSISTANT: There are three 4-star hotels. What area would you prefer?
USER: I would prefer to stay in the west part of t... | null | null | null | null | null | null | false | false | false | false | false | 516 | 550 | 104 | 0.840979 | 0.159021 | 34 | 0.061818 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster2-train-2483 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I would like help finding a flight to London, England.
ASSISTANT: Okay, what else can you tell me?
USER: Is there a flight into Heathrow on June 18th?
ASSISTANT: A flight into where?
USER: London, England Heathrow Airport.
ASSISTANT: Is it on 18th?
USER: 18th of June.
ASSISTANT: Yes, there are flights available.
... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I would like help finding a flight to London, England.
ASSISTANT: Okay, what else can you tell me?
USER: Is there a flight into Heathrow on June 18th?
ASSISTANT: A flight... | null | null | null | null | null | null | false | false | false | false | false | 710 | 744 | 107 | 0.874266 | 0.125734 | 34 | 0.045699 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-3841 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I'd like to purchase two tickets to Barcelona, Spain, please. I'd like to get two economy tickets.
ASSISTANT: How can I help you? Okay, great, is that all?
USER: I'd like to depart on the 2nd of July and return on the 7th of July. I'd like the business class
ASSISTANT: Okay, is that all? There are no morning flig... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'd like to purchase two tickets to Barcelona, Spain, please. I'd like to get two economy tickets.
ASSISTANT: How can I help you? Okay, great, is that all?
USER: I'd like... | null | null | null | null | null | null | false | false | false | false | false | 514 | 548 | 104 | 0.840491 | 0.159509 | 34 | 0.062044 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-1920 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I'm looking for a place to stay, do you have any suggestions?
ASSISTANT: The A and B guest house is a cool place to stay in the east. We also have many other options. Do you have a price range?
USER: I'm a sophisticated man. I will only consider expensive guesthouses.
ASSISTANT: We have 5 great choices. Do you ha... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'm looking for a place to stay, do you have any suggestions?
ASSISTANT: The A and B guest house is a cool place to stay in the east. We also have many other options. Do ... | null | null | null | null | null | null | false | false | false | false | false | 557 | 591 | 105 | 0.849138 | 0.150862 | 34 | 0.05753 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster3-train-3266 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Spring Hills, Kansas. We want to see a funny movie. Do you have any comedies at the Cinemark or at the AMC Holiday Theater?
ASSISTANT: What day are you looking at?
USER: Doesn't matter what day, immediately. Just want to see if there is something funny out there.
ASSISTANT: Okay, I will take a look.
USER: Thank y... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Spring Hills, Kansas. We want to see a funny movie. Do you have any comedies at the Cinemark or at the AMC Holiday Theater?
ASSISTANT: What day are you looking at?
USER: ... | null | null | null | null | null | null | false | false | false | false | false | 517 | 551 | 104 | 0.841221 | 0.158779 | 34 | 0.061706 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-1586 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: Wow, that's a lot of people to live with. Do you have any hobbies?
ASSISTANT: Yes, I like to draw and play video games. What about you? What do you like to do?
USER: I don't have much time for hobbies. I spend most of my time at work.
ASSISTANT: That's too bad. What kind of work do you do? I work at a fast food... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Wow, that's a lot of people to live with. Do you have any hobbies?
ASSISTANT: Yes, I like to draw and play video games. What about you? What do you like to do?
USER: I d... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 673 | 707 | 107 | 0.86855 | 0.13145 | 34 | 0.048091 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-2074 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I'd like to find a hotel for my summer vacation. I like to tell my son they find out.
ASSISTANT: Okay, where would you like to stay on your summer vacation?
USER: We're thinking Carlsbad, California. Roseville California.
ASSISTANT: It's beautiful there. What type of hotel were you thinking of?
USER: I want it to... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'd like to find a hotel for my summer vacation. I like to tell my son they find out.
ASSISTANT: Okay, where would you like to stay on your summer vacation?
USER: We're t... | null | null | null | null | null | null | false | false | false | false | false | 756 | 790 | 108 | 0.879733 | 0.120267 | 34 | 0.043038 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-2120 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I'm looking for a 4 star hotel. Can't wait to check out Cambridge.
ASSISTANT: Yes I have both guesthouses and hotels that are 4 stars. Any preference on amenities or price?
USER: I need it to have free parking too.
ASSISTANT: I can suggest allenbell.
USER: is it expensive?
ASSISTANT: no quite cheap actually
USER:... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'm looking for a 4 star hotel. Can't wait to check out Cambridge.
ASSISTANT: Yes I have both guesthouses and hotels that are 4 stars. Any preference on amenities or pric... | null | null | null | null | null | null | false | false | false | false | false | 578 | 612 | 105 | 0.853556 | 0.146444 | 34 | 0.055556 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster3-train-1364 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Hi, I am interested in purchasing some movie tickets for tonight.
ASSISTANT: OK. Can you tell me the city and state where the theater is located?
USER: The world is so crazy this year and I finally have a chance to go out for a little bit. So after months I can finally go see a movie!
ASSISTANT: Great. Can you te... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, I am interested in purchasing some movie tickets for tonight.
ASSISTANT: OK. Can you tell me the city and state where the theater is located?
USER: The world is so cr... | null | null | null | null | null | null | false | false | false | false | false | 528 | 562 | 104 | 0.843844 | 0.156156 | 34 | 0.060498 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-865 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: Yes, it was very thoughtful of them. I was very grateful for it.
ASSISTANT: I'm glad you were able to receive such a thoughtful gift. It's always nice to have good friends.
USER: Yes, I am very lucky to have them in my life. Do you have any good friends?
ASSISTANT: I have a few good friends, but I don't get to ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Yes, it was very thoughtful of them. I was very grateful for it.
ASSISTANT: I'm glad you were able to receive such a thoughtful gift. It's always nice to have good frien... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 573 | 607 | 105 | 0.852528 | 0.147472 | 34 | 0.056013 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
SalesBot-train-753 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: What would you like to know about me? I like to read a lot. What about you?
ASSISTANT: What do you do for a living? I'm a stay-at-home mom of two boys.
USER: That sounds like a lot of work. I work at a grocery store as a cashier.
ASSISTANT: It can be, but it's worth it. Do you have any hobbies that you enjoy?
USE... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: What would you like to know about me? I like to read a lot. What about you?
ASSISTANT: What do you do for a living? I'm a stay-at-home mom of two boys.
USER: That sounds ... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 491 | 525 | 104 | 0.834658 | 0.165342 | 34 | 0.064762 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster3-train-3011 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I need to order movie tickets.
ASSISTANT: Ok. What movie are you interested in seeing?
USER: I would like to buy tickets to The Shining.
ASSISTANT: How many tickets will you be needing?
USER: I need 2 tickets.
ASSISTANT: Did you have a particular theatre in mind?
USER: Yes. I would like to see the movie at Cinema... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I need to order movie tickets.
ASSISTANT: Ok. What movie are you interested in seeing?
USER: I would like to buy tickets to The Shining.
ASSISTANT: How many tickets will ... | null | null | null | null | null | null | false | false | false | false | false | 511 | 545 | 104 | 0.839753 | 0.160247 | 34 | 0.062385 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-1176 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi, I need help finding a hotel in New Orleans, Louisiana.
ASSISTANT: I can help you with that. How many people will there be?
USER: There'll be two people.
ASSISTANT: How many beds or rooms do you need?
USER: I need one room with two beds.
ASSISTANT: When do you want to check-in and check-out?
USER: I'm hoping t... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, I need help finding a hotel in New Orleans, Louisiana.
ASSISTANT: I can help you with that. How many people will there be?
USER: There'll be two people.
ASSISTANT: Ho... | null | null | null | null | null | null | false | false | false | false | false | 488 | 522 | 104 | 0.833866 | 0.166134 | 34 | 0.065134 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-274 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi. Finding a hotel in California.
ASSISTANT: Could you repeat that.
USER: I'd like help finding a hotel in New York City. February 24th to February 26th of 2017.
ASSISTANT: Do you have any requirements for the hotel?
USER: Within 5 minutes of Time Square.
ASSISTANT: No problem anything else?
USER: Yes I'll be st... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi. Finding a hotel in California.
ASSISTANT: Could you repeat that.
USER: I'd like help finding a hotel in New York City. February 24th to February 26th of 2017.
ASSISTA... | null | null | null | null | null | null | false | false | false | false | false | 546 | 580 | 105 | 0.846715 | 0.153285 | 34 | 0.058621 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-1066 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I will be having my brother and sister from out of town come and visit me and we want to see a film. I am trying to find a special movie to watch with them.
ASSISTANT: Which movie would you like to see?
USER: I would like to see the movie Sonic the Hedge Hog
ASSISTANT: What is the name of the Theater you would li... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I will be having my brother and sister from out of town come and visit me and we want to see a film. I am trying to find a special movie to watch with them.
ASSISTANT: Wh... | null | null | null | null | null | null | false | false | false | false | false | 491 | 525 | 104 | 0.834658 | 0.165342 | 34 | 0.064762 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-3967 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I'm looking for a place to stay in the south of town.
ASSISTANT: There are 3 guesthouses and 1 hotel in the south of town. Is there a particular price range you're looking for?
USER: I definitely want to stay in a hotel, not a guesthouse. Is the hotel moderately priced, and does it have free parking?
ASSISTANT: T... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'm looking for a place to stay in the south of town.
ASSISTANT: There are 3 guesthouses and 1 hotel in the south of town. Is there a particular price range you're lookin... | null | null | null | null | null | null | false | false | false | false | false | 781 | 815 | 108 | 0.88299 | 0.11701 | 34 | 0.041718 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
SalesBot-train-1058 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: No, I've flown a few times in my life, but this will be my first international flight.
ASSISTANT: That's exciting! I hope you have a great time. I've never flown internationally.
USER: Thank you! I'm really looking forward to it. What do you like to do for fun?
ASSISTANT: I like to play video games and watch movi... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: No, I've flown a few times in my life, but this will be my first international flight.
ASSISTANT: That's exciting! I hope you have a great time. I've never flown internat... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 542 | 576 | 105 | 0.845815 | 0.154185 | 34 | 0.059028 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
SalesBot-train-1073 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: What kind of sandwich is it? I love a good cheese and ham sandwich.
ASSISTANT: It's a ham and cheese sandwich with lettuce, tomato, and onion.
USER: That sounds really good. I'll have to try it sometime. What else do you like to eat?
ASSISTANT: I like a lot of different foods, but my favorite is spaghetti and mea... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: What kind of sandwich is it? I love a good cheese and ham sandwich.
ASSISTANT: It's a ham and cheese sandwich with lettuce, tomato, and onion.
USER: That sounds really go... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 490 | 524 | 104 | 0.834395 | 0.165605 | 34 | 0.064885 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-259 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I would like to find.
ASSISTANT: Hello, how can I help you?
USER: I would like to find a hotel for my summer vacation.
ASSISTANT: Okay, where would you like to stay for your summer vacation?
USER: Naples, Florida.
ASSISTANT: Naples, Florida. Got it. when were you planning on going?
USER: June 16th through 19th.
A... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I would like to find.
ASSISTANT: Hello, how can I help you?
USER: I would like to find a hotel for my summer vacation.
ASSISTANT: Okay, where would you like to stay for y... | null | null | null | null | null | null | false | false | false | false | false | 711 | 745 | 107 | 0.874413 | 0.125587 | 34 | 0.045638 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-193 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: Me too! I love taking pictures of the wilderness. What do you like to do in your spare time?
ASSISTANT: I like to go to the beach and watch the sunset. It's so peaceful.
USER: That sounds lovely. Do you live near a beach? I would love to visit one someday.
ASSISTANT: It's really nice to see them.
USER: Can you fi... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Me too! I love taking pictures of the wilderness. What do you like to do in your spare time?
ASSISTANT: I like to go to the beach and watch the sunset. It's so peaceful.
... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 488 | 522 | 104 | 0.833866 | 0.166134 | 34 | 0.065134 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-3981 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi. I need help in booking a flight.
ASSISTANT: I can help you to book a flight. I see that you're in Los Angeles is that where you want to fly out from?
USER: Yes. I would like to fly to Houston, then to Orlando, and then back to Los Angeles.
ASSISTANT: Got it, can you give me the dates please?
USER: Yes. I need... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi. I need help in booking a flight.
ASSISTANT: I can help you to book a flight. I see that you're in Los Angeles is that where you want to fly out from?
USER: Yes. I wou... | null | null | null | null | null | null | false | false | false | false | false | 766 | 800 | 108 | 0.881057 | 0.118943 | 34 | 0.0425 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-3232 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi, I'd like to book a flight to Paris, France.
ASSISTANT: Hi. How can I help you? Okay. When would you like to go to France and when would you like to get back?
USER: I'd like to leave on March 1st and get back on March 15th.
ASSISTANT: Great. I will find a flight for you from Houston to Paris on March 1st and c... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, I'd like to book a flight to Paris, France.
ASSISTANT: Hi. How can I help you? Okay. When would you like to go to France and when would you like to get back?
USER: I'... | null | null | null | null | null | null | false | false | false | false | false | 481 | 515 | 104 | 0.831987 | 0.168013 | 34 | 0.066019 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-701 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: Can you help me book some train tickets?
ASSISTANT: Sure! Where are you departing from and what is your destination?
USER: I am leaving from Cambridge.
ASSISTANT: I'll need to get some more information. Can you tell me your destination and when you will be travelling?
USER: I am going to bishops stortford at 12:4... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Can you help me book some train tickets?
ASSISTANT: Sure! Where are you departing from and what is your destination?
USER: I am leaving from Cambridge.
ASSISTANT: I'll ne... | null | null | null | null | null | null | false | false | false | false | false | 554 | 588 | 105 | 0.848485 | 0.151515 | 34 | 0.057823 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
SalesBot-train-1936 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: Do you have any hobbies? I like to drive my Prius to the beach and listen to the waves.
ASSISTANT: That sounds like a great way to spend the day. I love to go for walks with my dog.
USER: What kind of dog do you have? I used to have a dog, but he passed away.
ASSISTANT: I have a chihuahua. I'm sorry to hear about... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Do you have any hobbies? I like to drive my Prius to the beach and listen to the waves.
ASSISTANT: That sounds like a great way to spend the day. I love to go for walks w... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 484 | 518 | 104 | 0.832797 | 0.167203 | 34 | 0.065637 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
SalesBot-train-746 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: That would be a sight to see! I love painting pictures of that kind of thing. What do you like to paint?
ASSISTANT: What about yourself?
USER: Please search for some attractions to visit.
ASSISTANT: What area should I search in for these attractions?
USER: Please search in Philadelphia.
ASSISTANT: I ahve found [c... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: That would be a sight to see! I love painting pictures of that kind of thing. What do you like to paint?
ASSISTANT: What about yourself?
USER: Please search for some attr... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 481 | 515 | 104 | 0.831987 | 0.168013 | 34 | 0.066019 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-1334 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi, I'd like to help find a hotel in San Francisco, California.
ASSISTANT: Hello, how can I help you? Okay, I can help you with that, how many people are looking to stay and what is the date range that you want to stay?
USER: The people looking to stay are two, and I'd like to stay from June 1st through June 6th,... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, I'd like to help find a hotel in San Francisco, California.
ASSISTANT: Hello, how can I help you? Okay, I can help you with that, how many people are looking to stay ... | null | null | null | null | null | null | false | false | false | false | false | 509 | 543 | 104 | 0.839258 | 0.160742 | 34 | 0.062615 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
ABCD-train-522 | Salesforce/dialogstudio | ABCD | customer_service | train | source | ASSISTANT: Thank you for contacting Acme. How may I help you today?
USER: Helllo, I was expecting a pacakge, but it hasn't arrived yet, it has been 9 days and I was told to check back
ASSISTANT: Oh, I'm sorry to hear that
USER: Joe Banter account ZKPXMF68R9
ASSISTANT: If I can gather some information from you, I can ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
ASSISTANT: Thank you for contacting Acme. How may I help you today?
USER: Helllo, I was expecting a pacakge, but it hasn't arrived yet, it has been 9 days and I was told to ch... | {"intent": "missing", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | missing | null | null | null | false | true | false | false | false | 542 | 576 | 105 | 0.845815 | 0.154185 | 34 | 0.059028 | 512_1k | MIT | redistributable | ABCD (Action-Based Conversations Dataset), ASAPP Research, MIT License. https://github.com/asappresearch/abcd — via Salesforce/dialogstudio. |
Taskmaster3-train-2049 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I just got a call from my friend Bob, he's wanting to stop in and visit!
ASSISTANT: Hey, that's great! Bob is full of laughs. Do you two have any plans?
USER: Yeah, Bob wants to go see a movie here at the Cadillac 4, he hasn't been to the theater in some time, so I figure that would be enjoyable.
ASSISTANT: Bob's... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I just got a call from my friend Bob, he's wanting to stop in and visit!
ASSISTANT: Hey, that's great! Bob is full of laughs. Do you two have any plans?
USER: Yeah, Bob w... | null | null | null | null | null | null | false | false | false | false | false | 573 | 607 | 105 | 0.852528 | 0.147472 | 34 | 0.056013 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-2755 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi, I'm looking forward to book a flight to San Francisco, California.
ASSISTANT: Is it a round-trip flight or one-way?
USER: I want to book a round-trip flight. And I will be leaving from JFK Airport.
ASSISTANT: Okay, what are the dates of your travel?
USER: I'm hoping to leave on 11th and come back on 15th.
ASS... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, I'm looking forward to book a flight to San Francisco, California.
ASSISTANT: Is it a round-trip flight or one-way?
USER: I want to book a round-trip flight. And I wi... | null | null | null | null | null | null | false | false | false | false | false | 578 | 612 | 105 | 0.853556 | 0.146444 | 34 | 0.055556 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-1004 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: Yes, we grew up together. We are both going to U of Michigan this fall.
ASSISTANT: That's awesome! I'm hoping to start my own business soon. What do you do for a living?
USER: I work at a grocery store. What kind of business are you looking to start? I hope it works out for you.
ASSISTANT: I'm thinking of startin... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Yes, we grew up together. We are both going to U of Michigan this fall.
ASSISTANT: That's awesome! I'm hoping to start my own business soon. What do you do for a living?
... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 483 | 517 | 104 | 0.832528 | 0.167472 | 34 | 0.065764 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-2511 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi, I am looking to book to Barcelona, Spain.
ASSISTANT: Okay, Houston to Barcelona.
USER: Yes. I would like to leave on February 28th, please.
ASSISTANT: Okay.
USER: And then I would like to return on Tuesday, March 7th.
ASSISTANT: Okay. What else?
USER: I would like to fly the least expensive, which I believe w... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, I am looking to book to Barcelona, Spain.
ASSISTANT: Okay, Houston to Barcelona.
USER: Yes. I would like to leave on February 28th, please.
ASSISTANT: Okay.
USER: And... | null | null | null | null | null | null | false | false | false | false | false | 609 | 643 | 106 | 0.858478 | 0.141522 | 34 | 0.052877 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
ABCD-train-2836 | Salesforce/dialogstudio | ABCD | customer_service | train | source | ASSISTANT: Hi, how are you doing today?
USER: Hi, I am doing fine thank you
ASSISTANT: What can I help you with?
USER: my credit card keep getting rejected at your store for some reason, it works at other places
ASSISTANT: I'm sorry! I can help you try some ideas that might help fix the problem.
ASSISTANT: First, you c... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
ASSISTANT: Hi, how are you doing today?
USER: Hi, I am doing fine thank you
ASSISTANT: What can I help you with?
USER: my credit card keep getting rejected at your store for so... | {"intent": "credit_card", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | credit_card | null | null | null | false | true | false | false | false | 542 | 576 | 105 | 0.845815 | 0.154185 | 34 | 0.059028 | 512_1k | MIT | redistributable | ABCD (Action-Based Conversations Dataset), ASAPP Research, MIT License. https://github.com/asappresearch/abcd — via Salesforce/dialogstudio. |
Taskmaster2-train-2192 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I'd like to find a hotel for my summer vacation.
ASSISTANT: Okay, where would you like to spend your summer vacation?
USER: I want to go to Carlsbad, California.
ASSISTANT: Carlsbad is beautiful, what type of hotel were you thinking in Carlsbad?
USER: I want something by the beachfront or close to the beach, less... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'd like to find a hotel for my summer vacation.
ASSISTANT: Okay, where would you like to spend your summer vacation?
USER: I want to go to Carlsbad, California.
ASSISTAN... | null | null | null | null | null | null | false | false | false | false | false | 721 | 755 | 107 | 0.87587 | 0.12413 | 34 | 0.045033 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-2991 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi. I would like help finding a flight to Rome.
ASSISTANT: Hello. I can help with that. When would you like to leave?
USER: I'd like to leave on March 1st and return on March 14th.
ASSISTANT: Okay and what else?
USER: I would like the price to be under $2,000.
ASSISTANT: Okay. What else?
USER: I would also like i... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi. I would like help finding a flight to Rome.
ASSISTANT: Hello. I can help with that. When would you like to leave?
USER: I'd like to leave on March 1st and return on M... | null | null | null | null | null | null | false | false | false | false | false | 800 | 834 | 109 | 0.884411 | 0.115589 | 34 | 0.040767 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-1992 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: My family is looking to go to a movie tonight.
ASSISTANT: OK. And in what city?
USER: We live in Creek's End, Oregon.
ASSISTANT: Creek’s End, Oregon. Got it. Is there a particular movie you have in mind?
USER: We want to see Mulan, because my daughter has been wanting to see it for the longest time.
ASSISTANT: Su... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: My family is looking to go to a movie tonight.
ASSISTANT: OK. And in what city?
USER: We live in Creek's End, Oregon.
ASSISTANT: Creek’s End, Oregon. Got it. Is there a p... | null | null | null | null | null | null | false | false | false | false | false | 486 | 520 | 104 | 0.833333 | 0.166667 | 34 | 0.065385 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-181 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: Wow, that's a lot of books. I've only read the first one, The Hobbit.
ASSISTANT: The first book was published in 1991, so it's been a while since you've read them.
USER: Yes, it has been a long time. Do you have any hobbies that you like to do?
ASSISTANT: I like to play video games. I'm a big fan of The Elder Sc... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Wow, that's a lot of books. I've only read the first one, The Hobbit.
ASSISTANT: The first book was published in 1991, so it's been a while since you've read them.
USER: ... | {"intent": "LookupMusic", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | LookupMusic | null | null | null | false | true | false | false | false | 671 | 705 | 107 | 0.868227 | 0.131773 | 34 | 0.048227 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
SalesBot-train-484 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: Do you have any tattoos? I have one of a zebra on my arm.
ASSISTANT: No, I don't have any tatoos. I would like to get one though.
USER: That's cool. Do you like philosophy? I study it at Umass Amherst.
ASSISTANT: I do not know much about philosophy. What do you like to do in your free time?
USER: I like to read a... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Do you have any tattoos? I have one of a zebra on my arm.
ASSISTANT: No, I don't have any tatoos. I would like to get one though.
USER: That's cool. Do you like philosoph... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 641 | 675 | 106 | 0.864277 | 0.135723 | 34 | 0.05037 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster3-train-20 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Hi! I want to buy tickets for tonight. Can I get the assistance?
ASSISTANT: Sure! Which city do you reside?
USER: I belong to Spring Hills, Kansas.
ASSISTANT: Great! May I know your movie genre that you prefer?
USER: I like horror and action and do suggest me for these two genre.
ASSISTANT: Okay! Form the new rel... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi! I want to buy tickets for tonight. Can I get the assistance?
ASSISTANT: Sure! Which city do you reside?
USER: I belong to Spring Hills, Kansas.
ASSISTANT: Great! May ... | null | null | null | null | null | null | false | false | false | false | false | 479 | 513 | 104 | 0.831442 | 0.168558 | 34 | 0.066277 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-1460 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hello. I would like to find a hotel for my summer vacation.
ASSISTANT: Where are you going on vacation?
USER: I would like beachfront in Naples Florida.
ASSISTANT: Okay, what are your preferences?
USER: I would like the hotel to have 4-stars and up. I would also like the hotel to be upscale. I need the price to b... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello. I would like to find a hotel for my summer vacation.
ASSISTANT: Where are you going on vacation?
USER: I would like beachfront in Naples Florida.
ASSISTANT: Okay, ... | null | null | null | null | null | null | false | false | false | false | false | 506 | 540 | 104 | 0.838509 | 0.161491 | 34 | 0.062963 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-266 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I love that motto! I was born in New Jersey, but I live in Florida now.
ASSISTANT: I have never been to Florida, but it's on my bucket list. What do you like about it?
USER: I love the beaches, the weather, the people, and the fact that it's the only state that borders both the Gulf of Mexico and the Atlantic Oce... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I love that motto! I was born in New Jersey, but I live in Florida now.
ASSISTANT: I have never been to Florida, but it's on my bucket list. What do you like about it?
US... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 508 | 542 | 104 | 0.839009 | 0.160991 | 34 | 0.062731 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
MULTIWOZ2_2-train-2256 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: Can you help me find a place to stay with free parking?
ASSISTANT: I found 29 places matching that criteria. Do you have a particular area you would like to stay in or a price range you would like to stick to?
USER: I'd like to stick to a moderate price range.
ASSISTANT: Okay and what area would you like to stay ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Can you help me find a place to stay with free parking?
ASSISTANT: I found 29 places matching that criteria. Do you have a particular area you would like to stay in or a ... | null | null | null | null | null | null | false | false | false | false | false | 537 | 571 | 104 | 0.845926 | 0.154074 | 34 | 0.059545 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster2-train-524 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I'd like help finding a hotel in New York City. Wake up pointing Hotel in New York City.
ASSISTANT: When are you planning on staying in New York?
USER: March 1st to 3rd.
ASSISTANT: Okay and do you have any preferences for the hotel?
USER: Yeah, I'd like for it to be in Times Square.
ASSISTANT: Okay, anything else... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'd like help finding a hotel in New York City. Wake up pointing Hotel in New York City.
ASSISTANT: When are you planning on staying in New York?
USER: March 1st to 3rd.
... | null | null | null | null | null | null | false | false | false | false | false | 516 | 550 | 104 | 0.840979 | 0.159021 | 34 | 0.061818 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-982 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi, I'd like to find out more about the hotel that I planned to stay at.
ASSISTANT: What is the name of the hotel?
USER: The Inn at Squaw Creek in Squaw Valley, California.
ASSISTANT: Okay. And what would you like to know?
USER: Well first of all, can you tell me if that hotel is located downtown?
ASSISTANT: The ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, I'd like to find out more about the hotel that I planned to stay at.
ASSISTANT: What is the name of the hotel?
USER: The Inn at Squaw Creek in Squaw Valley, Californi... | null | null | null | null | null | null | false | false | false | false | false | 575 | 609 | 105 | 0.852941 | 0.147059 | 34 | 0.055829 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-2093 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hello, I'd like to find out more about a hotel, I'm planning to stay.
ASSISTANT: Hi. What is the name of the hotel?
USER: Creek in Squaw Valley California.
ASSISTANT: What would you like to know?
USER: Any restaurants near to the hotel?
ASSISTANT: In fact, it's right next to restaurants and you have plenty to cho... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello, I'd like to find out more about a hotel, I'm planning to stay.
ASSISTANT: Hi. What is the name of the hotel?
USER: Creek in Squaw Valley California.
ASSISTANT: Wha... | null | null | null | null | null | null | false | false | false | false | false | 582 | 616 | 105 | 0.854369 | 0.145631 | 34 | 0.055195 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-343 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I can, but it's going to cost me a lot of money. I work at an animal shelter.
ASSISTANT: Animal shelters are great. I volunteer at one as well. What kind of animals do you work with?
USER: I work with dogs, cats, and birds. I love them all. What do you do for fun?
ASSISTANT: I like to play video games and watch m... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I can, but it's going to cost me a lot of money. I work at an animal shelter.
ASSISTANT: Animal shelters are great. I volunteer at one as well. What kind of animals do yo... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 536 | 570 | 104 | 0.845697 | 0.154303 | 34 | 0.059649 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
SalesBot-train-1177 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I agree. Reading is one of my favorite things to do. What do you like to do for fun?
ASSISTANT: I like to paint. It's a great way to express myself. What about you? Do you have a hobby?
USER: I don't have any hobbies. I spend most of my time with my grandchildren.
ASSISTANT: That's great. I love spending time wit... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I agree. Reading is one of my favorite things to do. What do you like to do for fun?
ASSISTANT: I like to paint. It's a great way to express myself. What about you? Do yo... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 605 | 639 | 105 | 0.858871 | 0.141129 | 34 | 0.053208 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
SalesBot-train-955 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: Oh wow, I didn't know that. It's amazing how far we've come since then.
ASSISTANT: It really is. The Internet has changed so much since it's inception in the 1960s.
USER: I know, it's crazy to think that it's been around for so long and it's still evolving.
ASSISTANT: I know! It's crazy how far it has come since ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Oh wow, I didn't know that. It's amazing how far we've come since then.
ASSISTANT: It really is. The Internet has changed so much since it's inception in the 1960s.
USER:... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 597 | 631 | 105 | 0.857337 | 0.142663 | 34 | 0.053883 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster3-train-2873 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Hey assistant. What are some good movie recommendations?
ASSISTANT: Hi. Currently playing in theaters is Joker, Gemini Man, Countdown, Hustlers, and many more. Would you like to here more?
USER: No this is a fine selection. As a matter a fact my friend was telling me how good Joker was. He also told me Gemini Man... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hey assistant. What are some good movie recommendations?
ASSISTANT: Hi. Currently playing in theaters is Joker, Gemini Man, Countdown, Hustlers, and many more. Would you ... | null | null | null | null | null | null | false | false | false | false | false | 532 | 566 | 104 | 0.844776 | 0.155224 | 34 | 0.060071 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-3908 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: Yes, would you be able to help me find a train leaving from Cambridge?
ASSISTANT: I can definitely help with that. What day would you like to travel? And what is your desired destination?
USER: I want to travel on Saturday from Cambridge to Kings Lynn.
ASSISTANT: There are 19 different trains on Saturday from Cam... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Yes, would you be able to help me find a train leaving from Cambridge?
ASSISTANT: I can definitely help with that. What day would you like to travel? And what is your des... | null | null | null | null | null | null | false | false | false | false | false | 501 | 535 | 104 | 0.837246 | 0.162754 | 34 | 0.063551 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster2-train-167 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I'd like help finding a hotel in New York City.
ASSISTANT: Okay. I can help you. What else can you tell me?
USER: I'd like a hotel in the Times Square area.
ASSISTANT: Okay. What else?
USER: I'm looking for something that is around $250 per night.
ASSISTANT: Okay. What else?
USER: I'm looking for a hotel that is ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'd like help finding a hotel in New York City.
ASSISTANT: Okay. I can help you. What else can you tell me?
USER: I'd like a hotel in the Times Square area.
ASSISTANT: Ok... | null | null | null | null | null | null | false | false | false | false | false | 627 | 661 | 106 | 0.861799 | 0.138201 | 34 | 0.051437 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-1733 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I'd like to find a hotel for my summer vacation.
ASSISTANT: Ok. Where would you like to stay?
USER: We want to go to Carlsbad, California on the beach or very close to the beach.
ASSISTANT: What dates will you be staying?
USER: We're planning on June 16th through the 19th of next year, 2017.
ASSISTANT: How much w... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'd like to find a hotel for my summer vacation.
ASSISTANT: Ok. Where would you like to stay?
USER: We want to go to Carlsbad, California on the beach or very close to th... | null | null | null | null | null | null | false | false | false | false | false | 563 | 597 | 105 | 0.850427 | 0.149573 | 34 | 0.056951 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-1437 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi. I'd like help finding a hotel in New Orleans.
ASSISTANT: I can help you find a hotel in New Orleans, when are you looking to stay?
USER: We are looking to stay over Thanksgiving for the week. So, day before Thanksgiving Sure.
ASSISTANT: Can you give me exact dates please?
USER: We want from November 22nd to N... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi. I'd like help finding a hotel in New Orleans.
ASSISTANT: I can help you find a hotel in New Orleans, when are you looking to stay?
USER: We are looking to stay over T... | null | null | null | null | null | null | false | false | false | false | false | 801 | 835 | 109 | 0.884534 | 0.115466 | 34 | 0.040719 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-2857 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Hello. I would like you to recommend me some movies that I could watch on the weekends.
ASSISTANT: Sure. I would be happy to recommend some titles. But what exactly do you like to watch and not like to watch?
USER: The movies i like to watch are the ones that have a feel-good mood to it.
ASSISTANT: Please be more... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello. I would like you to recommend me some movies that I could watch on the weekends.
ASSISTANT: Sure. I would be happy to recommend some titles. But what exactly do yo... | null | null | null | null | null | null | false | false | false | false | false | 569 | 603 | 105 | 0.851695 | 0.148305 | 34 | 0.056385 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-256 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I want to find some international food in the east part of town.
ASSISTANT: The Missing Sock serves international food and is located in the east side of town, at Finders Corner Newmarket Road. Would you like more information or a reservation?
USER: I need the restaurant to be cheap, does this restaurant fir that... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I want to find some international food in the east part of town.
ASSISTANT: The Missing Sock serves international food and is located in the east side of town, at Finders... | null | null | null | null | null | null | false | false | false | false | false | 492 | 526 | 104 | 0.834921 | 0.165079 | 34 | 0.064639 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-3612 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: Wow, I cant believe that I got a person this quickly. I need a train to cambridge. I want to get there buy tuesday at 12:30.
ASSISTANT: I'm happy to help. Where will you be departing from?
USER: I'll be leaving from london kings cross.
ASSISTANT: Train TR7850 arrives at 12:08, but that there are trains arriving e... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Wow, I cant believe that I got a person this quickly. I need a train to cambridge. I want to get there buy tuesday at 12:30.
ASSISTANT: I'm happy to help. Where will you ... | null | null | null | null | null | null | false | false | false | false | false | 597 | 631 | 105 | 0.857337 | 0.142663 | 34 | 0.053883 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster2-train-2705 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hello.
ASSISTANT: Hi.
USER: I'm going to be traveling to San Francisco and I'm looking for a flight out of LaGuardia. And I'd prefer it was a flight with United Airways if at all possible. I'm going to be flying on October 10th to October 20th.
ASSISTANT: Okay.
USER: And I prefer to leave in the afternoon.
ASSIST... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello.
ASSISTANT: Hi.
USER: I'm going to be traveling to San Francisco and I'm looking for a flight out of LaGuardia. And I'd prefer it was a flight with United Airways i... | null | null | null | null | null | null | false | false | false | false | false | 878 | 912 | 110 | 0.892368 | 0.107632 | 34 | 0.037281 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-214 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: Yes they are, but it is so worth it in the end. How old is your sister?
ASSISTANT: She's 8 months. She's a handful, but I love her so much. How about you?
USER: I have a 2 year old daughter. She is my world. What do you like to do for fun?
ASSISTANT: I like to play video games. I've been playing a lot of League o... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Yes they are, but it is so worth it in the end. How old is your sister?
ASSISTANT: She's 8 months. She's a handful, but I love her so much. How about you?
USER: I have a ... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 799 | 833 | 109 | 0.884289 | 0.115711 | 34 | 0.040816 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
SalesBot-train-187 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: It has changed my life in a lot of ways. It has made me a better person.
ASSISTANT: That's great to hear. I'm happy for you. What do you do for a living?
USER: I work in a call center. I hate it, but it pays the bills. How about you?
ASSISTANT: I don't have a job right now, but I used to work at a grocery stor... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: It has changed my life in a lot of ways. It has made me a better person.
ASSISTANT: That's great to hear. I'm happy for you. What do you do for a living?
USER: I work in... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 781 | 815 | 108 | 0.88299 | 0.11701 | 34 | 0.041718 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
SalesBot-train-1050 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I'm going to use it to buy a new camera. I've been wanting one for a while.
ASSISTANT: So I'm trying to get it on the road. Do you like the picture like that?
USER: Hi there, are there any nice movies I can watch?
ASSISTANT: Where is your preferred location?
USER: I would like to watch movies at the AMC Metreon i... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'm going to use it to buy a new camera. I've been wanting one for a while.
ASSISTANT: So I'm trying to get it on the road. Do you like the picture like that?
USER: Hi th... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 595 | 629 | 105 | 0.856948 | 0.143052 | 34 | 0.054054 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-2830 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hello. I'd like to find a flight to Sacramento, California.
ASSISTANT: From which airport in New York?
USER: I would like to leave from JFK.
ASSISTANT: Okay. What else can you tell me?
USER: I would like for the dates to be from March 15th to March 20th.
ASSISTANT: Okay, what else?
USER: I'd also like to fly with... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello. I'd like to find a flight to Sacramento, California.
ASSISTANT: From which airport in New York?
USER: I would like to leave from JFK.
ASSISTANT: Okay. What else ca... | null | null | null | null | null | null | false | false | false | false | false | 490 | 524 | 104 | 0.834395 | 0.165605 | 34 | 0.064885 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-2600 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I'm looking for a flight.
ASSISTANT: Where would you like to go?
USER: I would like to go to Houston and then I would like to go to Orlando and I would like to fly back home.
ASSISTANT: You would like to fly from Houston to Orlando after?
USER: Yeah, I would like to fly to Houston first then to Orlando. Then I'd ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'm looking for a flight.
ASSISTANT: Where would you like to go?
USER: I would like to go to Houston and then I would like to go to Orlando and I would like to fly back h... | null | null | null | null | null | null | false | false | false | false | false | 556 | 590 | 105 | 0.848921 | 0.151079 | 34 | 0.057627 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-3391 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I would like to see a movie with my grandmother and grandfather, but I am not sure what to see.
ASSISTANT: How many people will you need tickets for?
USER: I will need 3 tickets.
ASSISTANT: What is your location?
USER: I am located in Spring Hills, Kansas. What movies are playing in the theater near my location?
... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I would like to see a movie with my grandmother and grandfather, but I am not sure what to see.
ASSISTANT: How many people will you need tickets for?
USER: I will need 3 ... | null | null | null | null | null | null | false | false | false | false | false | 546 | 580 | 105 | 0.846715 | 0.153285 | 34 | 0.058621 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-1035 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Can you purchase a movie tickets?
ASSISTANT: Of course, can I first know your location?
USER: Spring Hills Kansas.
ASSISTANT: Thank you. What is your favorite movie genre?
USER: My favorite genre is comedy, and I do enjoy horror movies.
ASSISTANT: I found two comedy movies and a horror movie near your current loc... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Can you purchase a movie tickets?
ASSISTANT: Of course, can I first know your location?
USER: Spring Hills Kansas.
ASSISTANT: Thank you. What is your favorite movie genre... | null | null | null | null | null | null | false | false | false | false | false | 479 | 513 | 104 | 0.831442 | 0.168558 | 34 | 0.066277 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-2625 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I am looking for a gastropub in the south.
ASSISTANT: I'm sorry I couldn't find any Gastropubs in the South. Is there another type or area which you would like to try?
USER: Are there any Gastropubs in town?
ASSISTANT: As a matter of fact, it appears all of the gastropubs in Cambridge have closed. Is there anythi... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I am looking for a gastropub in the south.
ASSISTANT: I'm sorry I couldn't find any Gastropubs in the South. Is there another type or area which you would like to try?
US... | null | null | null | null | null | null | false | false | false | false | false | 506 | 540 | 104 | 0.838509 | 0.161491 | 34 | 0.062963 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
SalesBot-train-164 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I love that motto! I was born in New Jersey, but I live in Florida now.
ASSISTANT: I have never been to Florida, but it's on my bucket list. What do you like about it?
USER: I love the beaches, the weather, the people, and the fact that it's the only state that borders both the Gulf of Mexico and the Atlantic Oce... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I love that motto! I was born in New Jersey, but I live in Florida now.
ASSISTANT: I have never been to Florida, but it's on my bucket list. What do you like about it?
US... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 586 | 620 | 105 | 0.855172 | 0.144828 | 34 | 0.054839 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster3-train-2086 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Hello.
ASSISTANT: Hello, how are you today?
USER: I am good. I want to see a movie tonight. There are five of us. I would like to see what is available.
ASSISTANT: And you are in Spring Hills, Kansas?
USER: Yes, we are. Either theater, the Cinemark of the AMC. We want to see something family oriented. Nothing ove... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello.
ASSISTANT: Hello, how are you today?
USER: I am good. I want to see a movie tonight. There are five of us. I would like to see what is available.
ASSISTANT: And yo... | null | null | null | null | null | null | false | false | false | false | false | 553 | 587 | 105 | 0.848266 | 0.151734 | 34 | 0.057922 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-3499 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Hi, I need to find a movie that's appropriate for a work group.
ASSISTANT: What kind of work group are you talking about?
USER: My job is having a team building day here in Albuquerque, and I was tasked to pick a movie for us to see together. It can't be anything inappropriate, but nothing kiddish either.
ASSISTA... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, I need to find a movie that's appropriate for a work group.
ASSISTANT: What kind of work group are you talking about?
USER: My job is having a team building day here ... | null | null | null | null | null | null | false | false | false | false | false | 646 | 680 | 106 | 0.86514 | 0.13486 | 34 | 0.05 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-2010 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hello. I'd like to find a hotel for my summer vacation. Beach front or very close to beach like less than 5 minutes to walk.
ASSISTANT: Hello. Alright. Where are you going?
USER: Carlsbad, California. And, I like to check that date next year June 16th to 19th 2017. I'd like to know if room is available or not.
AS... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello. I'd like to find a hotel for my summer vacation. Beach front or very close to beach like less than 5 minutes to walk.
ASSISTANT: Hello. Alright. Where are you goin... | null | null | null | null | null | null | false | false | false | false | false | 653 | 687 | 106 | 0.86633 | 0.13367 | 34 | 0.049491 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-1252 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: That's what I was thinking. I don't know what I would have done if I was in that situation.
ASSISTANT: Drugs are bad. I'm glad you didn't give him money. What kind of car did you get?
USER: I got a Toyota Corolla. It's the best car I've ever had.
ASSISTANT: That's a good car. I drive a Honda Civic. I love it.
USE... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: That's what I was thinking. I don't know what I would have done if I was in that situation.
ASSISTANT: Drugs are bad. I'm glad you didn't give him money. What kind of car... | {"intent": "LookupMusic", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | LookupMusic | null | null | null | false | true | false | false | false | 497 | 531 | 104 | 0.83622 | 0.16378 | 34 | 0.06403 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-3335 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi, I need help booking a flight.
ASSISTANT: Where would you like to go?
USER: Munich, Germany to see family.
ASSISTANT: Is it a one way trip or round trip?
USER: Round trip.
ASSISTANT: When would you like to go and when would you like to comeback?
USER: I will be leaving on May 17th and coming back on May 24th.
... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, I need help booking a flight.
ASSISTANT: Where would you like to go?
USER: Munich, Germany to see family.
ASSISTANT: Is it a one way trip or round trip?
USER: Round t... | null | null | null | null | null | null | false | false | false | false | false | 775 | 809 | 108 | 0.882225 | 0.117775 | 34 | 0.042027 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-247 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi. I'd like help finding a hotel in Park City, Utah.
ASSISTANT: Alright. I can help you finding a hotel. So, when are you going? I can help you finding a hotel. So, when are you going?
USER: I plan on going on January 20th until January 22nd.
ASSISTANT: Okay. And for how many? And for how many?
USER: I'm looking... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi. I'd like help finding a hotel in Park City, Utah.
ASSISTANT: Alright. I can help you finding a hotel. So, when are you going? I can help you finding a hotel. So, when... | null | null | null | null | null | null | false | false | false | false | false | 504 | 538 | 104 | 0.838006 | 0.161994 | 34 | 0.063197 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-657 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I'm traveling to Cambridge and looking for places to go. Are there any good colleges to see?
ASSISTANT: There are quite a few for you to choose from. Did you have a particular area of town you would prefer to spend your time in?
USER: No, any area will do. Can you recommend one?
ASSISTANT: I sure can. How about c... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'm traveling to Cambridge and looking for places to go. Are there any good colleges to see?
ASSISTANT: There are quite a few for you to choose from. Did you have a parti... | null | null | null | null | null | null | false | false | false | false | false | 585 | 619 | 105 | 0.854972 | 0.145028 | 34 | 0.054927 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster2-train-39 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I'd like help finding a hotel in Nashville, Tennessee, please.
ASSISTANT: I can help you with that. How many people will there be?
USER: There will be two people.
ASSISTANT: How many beds or rooms do you need?
USER: I only need one bed, but I would like it to have a balcony view and for it to be a king bed.
ASSIS... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'd like help finding a hotel in Nashville, Tennessee, please.
ASSISTANT: I can help you with that. How many people will there be?
USER: There will be two people.
ASSISTA... | null | null | null | null | null | null | false | false | false | false | false | 500 | 534 | 104 | 0.836991 | 0.163009 | 34 | 0.06367 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-273 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I'd like to find a hotel for my summer vacation.
ASSISTANT: Okay, where are you going?
USER: I'm going to Carlsbad, California.
ASSISTANT: Okay, what else can you tell me?
USER: It's going to be a beachfront or very close to the beach.
ASSISTANT: Okay, what else?
USER: It's going to be from June 16th to 19th, 201... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'd like to find a hotel for my summer vacation.
ASSISTANT: Okay, where are you going?
USER: I'm going to Carlsbad, California.
ASSISTANT: Okay, what else can you tell me... | null | null | null | null | null | null | false | false | false | false | false | 573 | 607 | 105 | 0.852528 | 0.147472 | 34 | 0.056013 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-1678 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I'm looking for a movie with a lot of action and likeable characters
ASSISTANT: Thank you, I have several movies that fit your options. Are there any other preferences you wish to add?
USER: Yes, I like movies about the underdog, I also like fantasy and sci-fi.
ASSISTANT: Thank you. I have several movies that fit... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'm looking for a movie with a lot of action and likeable characters
ASSISTANT: Thank you, I have several movies that fit your options. Are there any other preferences yo... | null | null | null | null | null | null | false | false | false | false | false | 577 | 611 | 105 | 0.853352 | 0.146648 | 34 | 0.055646 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-1409 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: Do you have any other pets? I have a snake and a lizard.
ASSISTANT: I don't have any pets, but I do have a dog that I love very much.
USER: What kind of dog do you have? My snake is a ball python.
ASSISTANT: I have an Australian Cattle Dog. He's a sweetheart. What do you like to do for fun?
USER: I like to go... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Do you have any other pets? I have a snake and a lizard.
ASSISTANT: I don't have any pets, but I do have a dog that I love very much.
USER: What kind of dog do you have?... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 510 | 544 | 104 | 0.839506 | 0.160494 | 34 | 0.0625 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-1139 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi.
ASSISTANT: Hello, How can I help you?
USER: I'd like help finding a hotel in West Palm Beach, Florida.
ASSISTANT: Ok, Can you give me some specifications?
USER: Yeah, definitely. So, I'm going from the 10th of June to the 15th of June.
ASSISTANT: "Is there a particular thing that is most important to you when... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi.
ASSISTANT: Hello, How can I help you?
USER: I'd like help finding a hotel in West Palm Beach, Florida.
ASSISTANT: Ok, Can you give me some specifications?
USER: Yeah,... | null | null | null | null | null | null | false | false | false | false | false | 495 | 529 | 104 | 0.835703 | 0.164297 | 34 | 0.064272 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-2550 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi, I would like help finding a flight to London.
ASSISTANT: Hello, how can I help you? Sure, from Los Angeles to London?
USER: That's right.
ASSISTANT: Alright, for when?
USER: April the 4th, please.
ASSISTANT: April 14th?
USER: No, its 4th.
ASSISTANT: Okay, 4th. Till when?
USER: Till 11th.
ASSISTANT: Okay and h... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, I would like help finding a flight to London.
ASSISTANT: Hello, how can I help you? Sure, from Los Angeles to London?
USER: That's right.
ASSISTANT: Alright, for when... | null | null | null | null | null | null | false | false | false | false | false | 533 | 567 | 104 | 0.845007 | 0.154993 | 34 | 0.059965 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-728 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I'd like help finding a hotel in New Orleans.
ASSISTANT: I can help you with that. When are you looking to stay? How many rooms and how many people?
USER: I will need to stay on the 20th of May. Just one room and just me.
ASSISTANT: And how long will you be staying?
USER: Just 1 day.
ASSISTANT: Okay, so you'll be... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'd like help finding a hotel in New Orleans.
ASSISTANT: I can help you with that. When are you looking to stay? How many rooms and how many people?
USER: I will need to ... | null | null | null | null | null | null | false | false | false | false | false | 527 | 561 | 104 | 0.843609 | 0.156391 | 34 | 0.060606 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-3210 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I'd really love to go to the theater tonight, it's boring here at home!
ASSISTANT: Sure. What movie would you like to see?
USER: Well, let's see. I want to stay in Petaluma, CA. What's playing at the Boulevard 14 Cinema?
ASSISTANT: OK. Boulevard 14 Cinema in Petaluma, California is showing three movies: No Time T... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'd really love to go to the theater tonight, it's boring here at home!
ASSISTANT: Sure. What movie would you like to see?
USER: Well, let's see. I want to stay in Petalu... | null | null | null | null | null | null | false | false | false | false | false | 518 | 552 | 104 | 0.841463 | 0.158537 | 34 | 0.061594 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-1600 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I'm sorry to hear that. Do you have any other food allergies? I have a peanut allergy.
ASSISTANT: I'm allergic to peanuts as well. I also have an allergy to tree pollen.
USER: Wow, that's a lot to deal with. What do you do for a living? I work for a non-profit that helps kids.
ASSISTANT: What city are you trying ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'm sorry to hear that. Do you have any other food allergies? I have a peanut allergy.
ASSISTANT: I'm allergic to peanuts as well. I also have an allergy to tree pollen.
... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 557 | 591 | 105 | 0.849138 | 0.150862 | 34 | 0.05753 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
MULTIWOZ2_2-train-1916 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I am looking for information on places to stay in Cambridge.
ASSISTANT: There are 33 places to stay, do you have some criteria to narrow it down?
USER: I need free parking, free wifi, and something moderately priced, please.
ASSISTANT: There are 14 places to stay, do you have an area you prefer?
USER: Can you fin... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I am looking for information on places to stay in Cambridge.
ASSISTANT: There are 33 places to stay, do you have some criteria to narrow it down?
USER: I need free parkin... | null | null | null | null | null | null | false | false | false | false | false | 701 | 735 | 107 | 0.872922 | 0.127078 | 34 | 0.046259 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-1078 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I am looking for a restaurant in the centre of town
ASSISTANT: There are 69 places to eat in Centre. Do you have a specific type of food or price range you are wanting?
USER: I'm looking for European food. This is a special dinner, so something expensive.
ASSISTANT: There are three restaurants in the centre that ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I am looking for a restaurant in the centre of town
ASSISTANT: There are 69 places to eat in Centre. Do you have a specific type of food or price range you are wanting?
U... | null | null | null | null | null | null | false | false | false | false | false | 541 | 575 | 104 | 0.846834 | 0.153166 | 34 | 0.05913 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-349 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: Sure. I am looking for a restaurant near the centre of Cambridge.
ASSISTANT: What type of food are you looking for?
USER: I am looking for Eastern European food.
ASSISTANT: I'm sorry, there aren't any Eastern European eateries in the centre. Can I check another part of town for you, or look for a different type o... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Sure. I am looking for a restaurant near the centre of Cambridge.
ASSISTANT: What type of food are you looking for?
USER: I am looking for Eastern European food.
ASSISTAN... | null | null | null | null | null | null | false | false | false | false | false | 544 | 578 | 105 | 0.846266 | 0.153734 | 34 | 0.058824 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster3-train-2355 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Hi, can you tell me which theaters are showing the movie "Possession"?
ASSISTANT: Sure. Which town or other location would you like me to search in?
USER: Cedar Creek, North Carolina, please.
ASSISTANT: I see that several theaters in Cedar Creek have showtimes for "Possession" in the next few days. Which day woul... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, can you tell me which theaters are showing the movie "Possession"?
ASSISTANT: Sure. Which town or other location would you like me to search in?
USER: Cedar Creek, No... | null | null | null | null | null | null | false | false | false | false | false | 498 | 532 | 104 | 0.836478 | 0.163522 | 34 | 0.06391 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-3627 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi. I'm trying to book a flight to Portland, Oregon.
ASSISTANT: Are you flying round trip or one way to Portland?
USER: Roundtrip, please.
ASSISTANT: What airport are you flying from in New York City?
USER: What are the airports?
ASSISTANT: JFK and LaGuardia.
USER: JFK's fine.
ASSISTANT: What day would you like t... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi. I'm trying to book a flight to Portland, Oregon.
ASSISTANT: Are you flying round trip or one way to Portland?
USER: Roundtrip, please.
ASSISTANT: What airport are you... | null | null | null | null | null | null | false | false | false | false | false | 478 | 512 | 104 | 0.831169 | 0.168831 | 34 | 0.066406 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-3364 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Hi, I would like to inquire about some movies today?
ASSISTANT: Sure, which ones were you thinking about?
USER: Well, can you tell me a little bit about the new movie beyond the storm?\r
ASSISTANT: Yes, of course, it is about a sailor that runs into a storm and a traitor on board his ship, and he has to navigate ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, I would like to inquire about some movies today?
ASSISTANT: Sure, which ones were you thinking about?
USER: Well, can you tell me a little bit about the new movie bey... | null | null | null | null | null | null | false | false | false | false | false | 559 | 593 | 105 | 0.84957 | 0.15043 | 34 | 0.057336 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-708 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I trust in God. He is always there for me. What do you do for a living?
ASSISTANT: I'm a barista at a local coffee shop. I love it. What about you?
USER: I work at a grocery store. I hate it, but it pays the bills. Do you have any hobbies?
ASSISTANT: Yes, I love to dance and watch TV. I also like to read. How abo... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I trust in God. He is always there for me. What do you do for a living?
ASSISTANT: I'm a barista at a local coffee shop. I love it. What about you?
USER: I work at a groc... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 587 | 621 | 105 | 0.855372 | 0.144628 | 34 | 0.05475 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster3-train-369 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Help me find a movie to go see with Scott this weekend. Probably an action flick or maybe a comedy. You know that is all he ever wants to go see. Lucky for him I'm into it too!
ASSISTANT: No problem, I'm on it. You know, there's lots of good movies out right now, so maybe you could give me a little better idea of... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Help me find a movie to go see with Scott this weekend. Probably an action flick or maybe a comedy. You know that is all he ever wants to go see. Lucky for him I'm into i... | null | null | null | null | null | null | false | false | false | false | false | 1,041 | 1,075 | 112 | 0.905644 | 0.094356 | 34 | 0.031628 | 1k_2k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-755 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: Do you have any other pets? I have a snake and a lizard.
ASSISTANT: I don't have any pets, but I do have a dog that I love very much.
USER: What kind of dog do you have? My snake is a ball python.
ASSISTANT: I have an Australian Cattle Dog. He's a sweetheart. What do you like to do for fun?
USER: I like to go... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Do you have any other pets? I have a snake and a lizard.
ASSISTANT: I don't have any pets, but I do have a dog that I love very much.
USER: What kind of dog do you have?... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 583 | 617 | 105 | 0.854571 | 0.145429 | 34 | 0.055105 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster3-train-3741 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I want to get some movie tickets for a show tonight, if you would.
ASSISTANT: OK. Can you tell me the city and state where the theater is located?
USER: You know how long it's been since I went to the movies? I can't even remember! I'm so excited!
ASSISTANT: Great. Can you tell me the city and state where you pla... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I want to get some movie tickets for a show tonight, if you would.
ASSISTANT: OK. Can you tell me the city and state where the theater is located?
USER: You know how long... | null | null | null | null | null | null | false | false | false | false | false | 527 | 561 | 104 | 0.843609 | 0.156391 | 34 | 0.060606 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
ABCD-train-1799 | Salesforce/dialogstudio | ABCD | customer_service | train | source | ASSISTANT: Hi there, what can I help you with today?
USER: Hi there I placed and order but when I checked my account it says Paypal but I used my Visa Just checking to make sure everything is okay
ASSISTANT: Ok, one moment please
USER: Also I had a promo code and I want to find out when it expired expires I mean
ASSIST... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
ASSISTANT: Hi there, what can I help you with today?
USER: Hi there I placed and order but when I checked my account it says Paypal but I used my Visa Just checking to make sur... | {"intent": "timing_4", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | timing_4 | null | null | null | false | true | false | false | false | 555 | 589 | 105 | 0.848703 | 0.151297 | 34 | 0.057725 | 512_1k | MIT | redistributable | ABCD (Action-Based Conversations Dataset), ASAPP Research, MIT License. https://github.com/asappresearch/abcd — via Salesforce/dialogstudio. |
Taskmaster3-train-2763 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I like to book tickets for upcoming shows.
ASSISTANT: Oh that's great, which movie do you like to prefer
USER: I didn't plan for what movie to purchase tickets. Can you describe the movies which are showing today.
ASSISTANT: Sure, here are some of the movies which are currently playing are\rNot My Problem - Comed... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I like to book tickets for upcoming shows.
ASSISTANT: Oh that's great, which movie do you like to prefer
USER: I didn't plan for what movie to purchase tickets. Can you d... | null | null | null | null | null | null | false | false | false | false | false | 551 | 585 | 105 | 0.847826 | 0.152174 | 34 | 0.05812 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-310 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: It really does. It's the most populous city in the United States and the most densely populated metropolitan area in the world.
ASSISTANT: It really is! It's also the cultural, financial, and media capital of the world, so there's a lot to do there.
USER: They help me out to help you with any sort of sightseeing ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: It really does. It's the most populous city in the United States and the most densely populated metropolitan area in the world.
ASSISTANT: It really is! It's also the cul... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 490 | 524 | 104 | 0.834395 | 0.165605 | 34 | 0.064885 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-31 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi. I need to find a hotel.
ASSISTANT: Hi. How can I help you? Okay. I see that you're in St. Louis Missouri, when would you like to stay?
USER: Well, it's going to have to be the 13th of March. I only need 1 day.
ASSISTANT: What are you looking for in your hotel?
USER: What types of rooms are available?
ASSISTAN... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi. I need to find a hotel.
ASSISTANT: Hi. How can I help you? Okay. I see that you're in St. Louis Missouri, when would you like to stay?
USER: Well, it's going to have ... | null | null | null | null | null | null | false | false | false | false | false | 543 | 577 | 105 | 0.846041 | 0.153959 | 34 | 0.058925 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-1998 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I need hotel.
ASSISTANT: Okay. What else can you tell me?
USER: I'm looking for a hotel in Laguna Beach, California.
ASSISTANT: Okay, Anything else?
USER: I can't afford any more than $180 night per person.
ASSISTANT: What else?
USER: I would like a place that serves a free breakfast, at least a continental break... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I need hotel.
ASSISTANT: Okay. What else can you tell me?
USER: I'm looking for a hotel in Laguna Beach, California.
ASSISTANT: Okay, Anything else?
USER: I can't afford ... | null | null | null | null | null | null | false | false | false | false | false | 553 | 587 | 105 | 0.848266 | 0.151734 | 34 | 0.057922 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
ABCD-train-2605 | Salesforce/dialogstudio | ABCD | customer_service | train | source | ASSISTANT: Hello! Thank you for shopping with AcmeBrands. How may I assist you?
USER: Hi, my name's Joseph Banter
ASSISTANT: Hello, Joseph!
USER: I placed an order, but my situation has changed a bit, so I need to change some shipping details before it's too late
ASSISTANT: I'll be glad to help you with that! Your full... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
ASSISTANT: Hello! Thank you for shopping with AcmeBrands. How may I assist you?
USER: Hi, my name's Joseph Banter
ASSISTANT: Hello, Joseph!
USER: I placed an order, but my situ... | {"intent": "manage", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | manage | null | null | null | false | true | false | false | false | 498 | 532 | 104 | 0.836478 | 0.163522 | 34 | 0.06391 | 512_1k | MIT | redistributable | ABCD (Action-Based Conversations Dataset), ASAPP Research, MIT License. https://github.com/asappresearch/abcd — via Salesforce/dialogstudio. |
Taskmaster3-train-2767 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Hi. Good afternoon. I would like to book two tickets for a movie, on Saturday.
ASSISTANT: that’s awesome! Are there any movies in particular you are interested in?
USER: My choice are between the movie Shuttered and Not My Problem. Although I would like to know more about the story line of Shuttered.
ASSISTANT: T... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi. Good afternoon. I would like to book two tickets for a movie, on Saturday.
ASSISTANT: that’s awesome! Are there any movies in particular you are interested in?
USER: ... | null | null | null | null | null | null | false | false | false | false | false | 513 | 547 | 104 | 0.840246 | 0.159754 | 34 | 0.062157 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-2333 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I'd like help finding a hotel in Nashville, Tennessee.
ASSISTANT: Okay, sure thing, what days are you looking to stay?
USER: I would like to stay from May 25th to May 28th.
ASSISTANT: Okay, great and what is your price range?
USER: I would like it to be under $600 a night.
ASSISTANT: Okay, sure thing.
USER: I wou... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'd like help finding a hotel in Nashville, Tennessee.
ASSISTANT: Okay, sure thing, what days are you looking to stay?
USER: I would like to stay from May 25th to May 28t... | null | null | null | null | null | null | false | false | false | false | false | 487 | 521 | 104 | 0.8336 | 0.1664 | 34 | 0.065259 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
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