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Taskmaster2-train-279 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I'd like to find a hotel for my summer vacation.
ASSISTANT: Okay, where would you like to stay for your summer vacation? Carlsbad California and near the beach, sounds great, what preferences do you have for the hotel?
USER: I'd like to book a hotel from June 16th to 19th, 2017.
ASSISTANT: From june 16th to june ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'd like to find a hotel for my summer vacation.
ASSISTANT: Okay, where would you like to stay for your summer vacation? Carlsbad California and near the beach, sounds gr... | null | null | null | null | null | null | false | false | false | false | false | 807 | 841 | 109 | 0.885263 | 0.114737 | 34 | 0.040428 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-893 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Hello. I would like to learn about what movies are playing in my area.
ASSISTANT: Sure, I can help you with that. Where are you located?
USER: I an in Spring Hills, Kansas.
ASSISTANT: I see two theaters in your area. The AMC Holiday and Cinemark Downtown.
USER: What movies are playing today?
ASSISTANT: Here are t... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello. I would like to learn about what movies are playing in my area.
ASSISTANT: Sure, I can help you with that. Where are you located?
USER: I an in Spring Hills, Kansa... | null | null | null | null | null | null | false | false | false | false | false | 617 | 651 | 106 | 0.859974 | 0.140026 | 34 | 0.052227 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-1818 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I would like to find a hotel for my summer vacation.
ASSISTANT: Okay. What else can you tell me?
USER: Hotel should be Naples, Florida.
ASSISTANT: Okay.
USER: And it should be 5 minutes walking distance from a beach.
ASSISTANT: Okay.
USER: And my date of journey is 16 to 19 June.
ASSISTANT: Okay.
USER: And price ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I would like to find a hotel for my summer vacation.
ASSISTANT: Okay. What else can you tell me?
USER: Hotel should be Naples, Florida.
ASSISTANT: Okay.
USER: And it shou... | null | null | null | null | null | null | false | false | false | false | false | 629 | 663 | 106 | 0.862159 | 0.137841 | 34 | 0.051282 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-2713 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi, I'm looking for a flight to Paris. Yep, LAX. I'm looking for two tickets to Paris round-trip in exactly 3 weeks. I'd like to leave Saturday early. Yes.I'm looking for a splinter.
ASSISTANT: I'm happy to help you book your plane tickets today. I'm showing you located in Los Angeles right now, do you want to fl... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, I'm looking for a flight to Paris. Yep, LAX. I'm looking for two tickets to Paris round-trip in exactly 3 weeks. I'd like to leave Saturday early. Yes.I'm looking for... | null | null | null | null | null | null | false | false | false | false | false | 607 | 641 | 106 | 0.858099 | 0.141901 | 34 | 0.053042 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-1115 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: Purple is one of the three primary colours of pigments in painting and color printing.
ASSISTANT: I didn't know that, but it makes a lot of sense, since it's between violet and green on the spectrum of visible light.
USER: Violet is a wavelength between 450 and 495 nanometres.
ASSISTANT: Wow, that's really intere... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Purple is one of the three primary colours of pigments in painting and color printing.
ASSISTANT: I didn't know that, but it makes a lot of sense, since it's between viol... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 569 | 603 | 105 | 0.851695 | 0.148305 | 34 | 0.056385 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
SalesBot-train-1019 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: Thank you so much! It was a lot of work, but I'm glad I did it.
ASSISTANT: I am sure it was, but it was worth it in the end. What are you going to do now?
USER: I'm going to be a stay at home mom. I love being a mom. What about you?
ASSISTANT: I don't have any kids, but my wife is a stay-at-home mom as well.
USER... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Thank you so much! It was a lot of work, but I'm glad I did it.
ASSISTANT: I am sure it was, but it was worth it in the end. What are you going to do now?
USER: I'm going... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 518 | 552 | 104 | 0.841463 | 0.158537 | 34 | 0.061594 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
SalesBot-train-479 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I'm playing the piano. I've been working on it for a long time now.
ASSISTANT: That's awesome! I've always wanted to learn how to play an instrument. How long have you been playing?
USER: I have been playing for about 5 years now. It's a lot of fun. Do you have any hobbies?
ASSISTANT: Yes, I love to read. I also ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'm playing the piano. I've been working on it for a long time now.
ASSISTANT: That's awesome! I've always wanted to learn how to play an instrument. How long have you be... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 815 | 849 | 109 | 0.886221 | 0.113779 | 34 | 0.040047 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
SalesBot-train-665 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: Oh, I'm sorry to hear that. Do you have a good relationship with your mother?
ASSISTANT: Yes, I do. She's my best friend. I'm moving to San Diego in a few months.
USER: Oh, that's great! I'm glad to hear you have such a great relationship with her.
ASSISTANT: Thank you. What do you like to do for fun? I like to g... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Oh, I'm sorry to hear that. Do you have a good relationship with your mother?
ASSISTANT: Yes, I do. She's my best friend. I'm moving to San Diego in a few months.
USER: O... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 543 | 577 | 105 | 0.846041 | 0.153959 | 34 | 0.058925 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
MULTIWOZ2_2-train-2131 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: Can you help me book a 1 star hotel that has free parking please?
ASSISTANT: I am sorry there are no 1 star hotels in any area,can I get a price range and area please?
USER: Let me think about that. What are some good local restaurants?
ASSISTANT: There are over 100 restaurants in the city. Do you have a certain ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Can you help me book a 1 star hotel that has free parking please?
ASSISTANT: I am sorry there are no 1 star hotels in any area,can I get a price range and area please?
US... | null | null | null | null | null | null | false | false | false | false | false | 573 | 607 | 105 | 0.852528 | 0.147472 | 34 | 0.056013 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster2-train-78 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi. I'm looking to book a hotel room, please.
ASSISTANT: Hello. How can I help you? Where would you like to find your hotel?
USER: In Naples, Florida.
ASSISTANT: I can help you find the right hotel for you in Naples, Florida. How many people will there be?
USER: Okay, Two people.
ASSISTANT: How many beds or rooms... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi. I'm looking to book a hotel room, please.
ASSISTANT: Hello. How can I help you? Where would you like to find your hotel?
USER: In Naples, Florida.
ASSISTANT: I can he... | null | null | null | null | null | null | false | false | false | false | false | 836 | 870 | 109 | 0.888662 | 0.111338 | 34 | 0.03908 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-2689 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I'm looking for an expensive restaurant in the Centre.
ASSISTANT: There are 33 expensive restaurants in the centre of town. Do you have a food preference?
USER: I would really love to find an expensive Polish restaurant.
ASSISTANT: I'm sorry but there are no expensive Polish restaurants in the centre. Would you l... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'm looking for an expensive restaurant in the Centre.
ASSISTANT: There are 33 expensive restaurants in the centre of town. Do you have a food preference?
USER: I would r... | null | null | null | null | null | null | false | false | false | false | false | 553 | 587 | 105 | 0.848266 | 0.151734 | 34 | 0.057922 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster2-train-3903 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I'm trying to find a flight to Atlanta, Georgia next week, Monday, And returning Thursday.
ASSISTANT: Okay, See you like to go to Atlanta?
USER: Yes.
ASSISTANT: And what were the dates again?
USER: Next Monday, The 20th, And coming back Thursday, The 23rd.
ASSISTANT: Thank you for those dates and what preferences... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'm trying to find a flight to Atlanta, Georgia next week, Monday, And returning Thursday.
ASSISTANT: Okay, See you like to go to Atlanta?
USER: Yes.
ASSISTANT: And what ... | null | null | null | null | null | null | false | false | false | false | false | 515 | 549 | 104 | 0.840735 | 0.159265 | 34 | 0.061931 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-1218 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I'd like help finding a hotel in New Orleans.
ASSISTANT: When would you like to go to New Orleans?
USER: That'd be February 20th.
ASSISTANT: What is your return date?
USER: February 25th.
ASSISTANT: What preferences do you have for the hotel?
USER: I'm looking for a hotel with a three-star rating or above.
ASSIST... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'd like help finding a hotel in New Orleans.
ASSISTANT: When would you like to go to New Orleans?
USER: That'd be February 20th.
ASSISTANT: What is your return date?
USE... | null | null | null | null | null | null | false | false | false | false | false | 514 | 548 | 104 | 0.840491 | 0.159509 | 34 | 0.062044 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-3588 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: We would like to see Impractical Jokers: the movie tomorrow night. There will be two of us.
ASSISTANT: Two people for Impractical Jokers: the movie. What time tomorrow?
USER: We want something around 9 or 10 pm.
ASSISTANT: One moment, I will check that for you.
USER: Thank you
ASSISTANT: There is a 9:05 pm showin... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: We would like to see Impractical Jokers: the movie tomorrow night. There will be two of us.
ASSISTANT: Two people for Impractical Jokers: the movie. What time tomorrow?
U... | null | null | null | null | null | null | false | false | false | false | false | 502 | 536 | 104 | 0.8375 | 0.1625 | 34 | 0.063433 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-3423 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Hi! I want to buy tickets for tonight. Can I get the assistance?
ASSISTANT: Sure! Which city do you reside?
USER: I belong to Spring Hills, Kansas.
ASSISTANT: Great! May I know your movie genre that you prefer?
USER: I like horror and action and do suggest me for these two genre.
ASSISTANT: Okay! Form the new rel... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi! I want to buy tickets for tonight. Can I get the assistance?
ASSISTANT: Sure! Which city do you reside?
USER: I belong to Spring Hills, Kansas.
ASSISTANT: Great! May ... | null | null | null | null | null | null | false | false | false | false | false | 478 | 512 | 104 | 0.831169 | 0.168831 | 34 | 0.066406 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-2545 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: Can you help me find Arbury Lodge Guesthouse? Thanks.
ASSISTANT: Sure, it's located at 82 arbury road. Do you want their phone number?
USER: Yes I need to know whether they have free parking, star of the hotel, and phone number.
ASSISTANT: The arbury lodge guesthouse is a 4 star hotel that offers free parking. Yo... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Can you help me find Arbury Lodge Guesthouse? Thanks.
ASSISTANT: Sure, it's located at 82 arbury road. Do you want their phone number?
USER: Yes I need to know whether th... | null | null | null | null | null | null | false | false | false | false | false | 542 | 576 | 105 | 0.845815 | 0.154185 | 34 | 0.059028 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
ABCD-train-2474 | Salesforce/dialogstudio | ABCD | customer_service | train | source | ASSISTANT: Thanks for choosing AcmeBrands! How can I help you today?
USER: I just received an email telling me I was receiving some shirts from your company. That is not what I ordered. Can you check on it for me?
ASSISTANT: Of course. Can you please give me your full name so that I can pull up your account?
USER: It i... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
ASSISTANT: Thanks for choosing AcmeBrands! How can I help you today?
USER: I just received an email telling me I was receiving some shirts from your company. That is not what I... | {"intent": "status", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | status | null | null | null | false | true | false | false | false | 521 | 555 | 104 | 0.842185 | 0.157815 | 34 | 0.061261 | 512_1k | MIT | redistributable | ABCD (Action-Based Conversations Dataset), ASAPP Research, MIT License. https://github.com/asappresearch/abcd — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-571 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I'm interested in 4 star hotels in the centre of town.
ASSISTANT: I've located one 4 star hotel, University Arms Hotel located on Regent Street. It is an expensive hotel, but has internet and parking. Would you like to book a room?
USER: I would prefer a hotel in the moderate price range.
ASSISTANT: There are no ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'm interested in 4 star hotels in the centre of town.
ASSISTANT: I've located one 4 star hotel, University Arms Hotel located on Regent Street. It is an expensive hotel,... | null | null | null | null | null | null | false | false | false | false | false | 523 | 557 | 104 | 0.842663 | 0.157337 | 34 | 0.061041 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
SalesBot-train-1203 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I wish I could dance, but I don't think I have the coordination for it.
ASSISTANT: You don't need to be coordinated to dance, you just have to have fun.
USER: I guess you're right. Maybe I should give it a try. Do you have any hobbies?
ASSISTANT: Yes, I love to cook and bake. What about you? What kind of hobbies ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I wish I could dance, but I don't think I have the coordination for it.
ASSISTANT: You don't need to be coordinated to dance, you just have to have fun.
USER: I guess you... | {"intent": "PlaySong", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | PlaySong | null | null | null | false | true | false | false | false | 621 | 655 | 106 | 0.86071 | 0.13929 | 34 | 0.051908 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-1594 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi, I'd like to find out more about a hotel I plan to stay at.
ASSISTANT: Okay. What is the name of the hotel?
USER: The Inn at Squaw Creek in Squaw Valley, California.
ASSISTANT: Okay. What would you like to know?
USER: Can you check out in the woods?
ASSISTANT: No, it's not out in the woods.
USER: Okay, great. ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, I'd like to find out more about a hotel I plan to stay at.
ASSISTANT: Okay. What is the name of the hotel?
USER: The Inn at Squaw Creek in Squaw Valley, California.
A... | null | null | null | null | null | null | false | false | false | false | false | 493 | 527 | 104 | 0.835182 | 0.164818 | 34 | 0.064516 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-774 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I like all kinds of food, but my favorite is Italian. What about you?
ASSISTANT: I love italian food as well. I am going to U of Michigan so I will be eating a lot of it.
USER: I've never been to Michigan, but I've always wanted to go. Have you been there before?
ASSISTANT: Yes, I have been there a few times. I... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I like all kinds of food, but my favorite is Italian. What about you?
ASSISTANT: I love italian food as well. I am going to U of Michigan so I will be eating a lot of it... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 513 | 547 | 104 | 0.840246 | 0.159754 | 34 | 0.062157 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster3-train-1151 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Good morning! I was hoping to go to the movies today and was hoping you could help me book that.
ASSISTANT: I would be happy to help. Where are you located?
USER: I live in Needles, California.
ASSISTANT: Okay, and how many tickets would you like?
USER: Two tickets please. Two friends and I are going but I only n... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Good morning! I was hoping to go to the movies today and was hoping you could help me book that.
ASSISTANT: I would be happy to help. Where are you located?
USER: I live ... | null | null | null | null | null | null | false | false | false | false | false | 494 | 528 | 104 | 0.835443 | 0.164557 | 34 | 0.064394 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-2625 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi. Yes, I'd like help finding a flight to New York.
ASSISTANT: Which airport in New York? La Guardia or JFK?
USER: I'd like JFK, please.
ASSISTANT: Okay and from Seattle, right?
USER: Yes, that's right.
ASSISTANT: Alright, what can you tell me?
USER: I need to fly tomorrow. It's an emergency, unfortunately. And,... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi. Yes, I'd like help finding a flight to New York.
ASSISTANT: Which airport in New York? La Guardia or JFK?
USER: I'd like JFK, please.
ASSISTANT: Okay and from Seattle... | null | null | null | null | null | null | false | false | false | false | false | 625 | 659 | 106 | 0.861438 | 0.138562 | 34 | 0.051593 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-1345 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I'm looking to find a hotel in New Orleans, Louisiana.
ASSISTANT: When would you like to stay in New Orleans?
USER: I'd like to stay from March 18th until the 23rd.
ASSISTANT: What preferences do you have for this hotel?
USER: Well, I'm looking for a hotel that's rated four stars and up. I'm looking for a room th... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'm looking to find a hotel in New Orleans, Louisiana.
ASSISTANT: When would you like to stay in New Orleans?
USER: I'd like to stay from March 18th until the 23rd.
ASSIS... | null | null | null | null | null | null | false | false | false | false | false | 534 | 568 | 104 | 0.845238 | 0.154762 | 34 | 0.059859 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-1078 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I'd like help finding a hotel in San Francisco.
ASSISTANT: Hi, How can I help you? Can you give me some specifications?
USER: I like hotel with the free breakfast and also a restaurant and bar. I like to see the location is to be inside the city and valet parking, As well. I'd like to also see the star rating of ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'd like help finding a hotel in San Francisco.
ASSISTANT: Hi, How can I help you? Can you give me some specifications?
USER: I like hotel with the free breakfast and als... | null | null | null | null | null | null | false | false | false | false | false | 541 | 575 | 104 | 0.846834 | 0.153166 | 34 | 0.05913 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-855 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: It was a seafood place. I'm not a big fan of fish, but it was really good.
ASSISTANT: Seafood is good, but I'm more of a meat and potatoes kind of guy.
USER: Potatoes are good too. I don't eat a lot of meat because I'm a vegetarian.
ASSISTANT: Vegetarianism is good for the environment, so I respect that. What do ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: It was a seafood place. I'm not a big fan of fish, but it was really good.
ASSISTANT: Seafood is good, but I'm more of a meat and potatoes kind of guy.
USER: Potatoes are... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 478 | 512 | 104 | 0.831169 | 0.168831 | 34 | 0.066406 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
MULTIWOZ2_2-train-98 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: Hi, I need to find an expensive Chinese restaurant.
ASSISTANT: Do you have a preference to area. There are 9 expensive Chinese restaurants.
USER: yes, I`d like an expensive Chinese restaurant in the area of south, thank you.
ASSISTANT: There are 2 expensive Chinese restaurants in the south side. The Peking Restau... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, I need to find an expensive Chinese restaurant.
ASSISTANT: Do you have a preference to area. There are 9 expensive Chinese restaurants.
USER: yes, I`d like an expensi... | null | null | null | null | null | null | false | false | false | false | false | 602 | 636 | 105 | 0.8583 | 0.1417 | 34 | 0.053459 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-2801 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: Yes I am looking for a train that arrives by 20:00 that is going to ely
ASSISTANT: I have one that will arrive by 18:07. Do you have the day you would like to travel?
USER: Yes, I'd like to travel on Tuesday, departing from Cambridge please.
ASSISTANT: Okay, how about TR7733, leaving at 17:50 and arriving by 18:0... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Yes I am looking for a train that arrives by 20:00 that is going to ely
ASSISTANT: I have one that will arrive by 18:07. Do you have the day you would like to travel?
USE... | null | null | null | null | null | null | false | false | false | false | false | 495 | 529 | 104 | 0.835703 | 0.164297 | 34 | 0.064272 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
SalesBot-train-1633 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: Lobster traps are fun to catch. Do you catch a lot of lobsters?
ASSISTANT: I found [count] other attractions I could visit. I found [count] things I could help with. Are you interested in visiting [attraction_name] that can be fun?
USER: Can you find me some attractions to visit in my spare time? I want to visit ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Lobster traps are fun to catch. Do you catch a lot of lobsters?
ASSISTANT: I found [count] other attractions I could visit. I found [count] things I could help with. Are ... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 528 | 562 | 104 | 0.843844 | 0.156156 | 34 | 0.060498 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster3-train-2646 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Hey! I haven't talked to you in a while. How about we go out and see a movie tonight?
ASSISTANT: OK. And in what city?
USER: I was thinking about checking out the new theater that just opened up in Creek's End, Oregon.
ASSISTANT: Creek’s End, Oregon. Got it. Is there a particular movie you have in mind?
USER: I w... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hey! I haven't talked to you in a while. How about we go out and see a movie tonight?
ASSISTANT: OK. And in what city?
USER: I was thinking about checking out the new the... | null | null | null | null | null | null | false | false | false | false | false | 512 | 546 | 104 | 0.84 | 0.16 | 34 | 0.062271 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-1042 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I've heard there's a documentary film currently playing in Spring Hills, Kansas. Can you tell me more about it?
ASSISTANT: Certainly. Searching movies. There are five movies currently playing in Spring Hill, Kansas. One of them is a G-rated Documentary film. Is this what you are looking for?
USER: I'm not sure. W... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I've heard there's a documentary film currently playing in Spring Hills, Kansas. Can you tell me more about it?
ASSISTANT: Certainly. Searching movies. There are five mov... | null | null | null | null | null | null | false | false | false | false | false | 589 | 623 | 105 | 0.855769 | 0.144231 | 34 | 0.054575 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-445 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I try to be. My wife and I are very supportive of each other. Do you have a family?
ASSISTANT: Yes, I have a wife and two kids. They are my world. What do you do for a living?
USER: I work as a dance instructor. It's a lot of fun and I get to meet new people all the time.
ASSISTANT: That sounds like a fun job. I ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I try to be. My wife and I are very supportive of each other. Do you have a family?
ASSISTANT: Yes, I have a wife and two kids. They are my world. What do you do for a li... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 577 | 611 | 105 | 0.853352 | 0.146648 | 34 | 0.055646 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
SalesBot-train-710 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: What kind of studies do you do? I'm a police officer in the state of Michigan.
ASSISTANT: I am majoring in business administration. What do you like to do in your free time?
USER: I like to play video games and watch movies. I also like to bake. What about you?
ASSISTANT: I enjoy playing video games as well. What... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: What kind of studies do you do? I'm a police officer in the state of Michigan.
ASSISTANT: I am majoring in business administration. What do you like to do in your free ti... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 514 | 548 | 104 | 0.840491 | 0.159509 | 34 | 0.062044 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-2226 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi. I was wondering if you could help me find a room in Phoenix for this week.
ASSISTANT: Great, I can assist you with that.
USER: Perfect.
ASSISTANT: Just to confirm, you would like a hotel in phoenix arizona.
USER: Perfect. Yes, that's right.
ASSISTANT: What dates do you plan on staying there?
USER: Well, I'm c... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi. I was wondering if you could help me find a room in Phoenix for this week.
ASSISTANT: Great, I can assist you with that.
USER: Perfect.
ASSISTANT: Just to confirm, yo... | null | null | null | null | null | null | false | false | false | false | false | 524 | 558 | 104 | 0.8429 | 0.1571 | 34 | 0.060932 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-315 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: Thank you. I hope so. I've been working at the library for a few years now.
ASSISTANT: Libraries are a great place to work. I wish I had a job like that.
USER: I love it. I work in the children's section. What do you do for a living?
ASSISTANT: I don't work right now. I spend most of my time riding horses. Do you... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Thank you. I hope so. I've been working at the library for a few years now.
ASSISTANT: Libraries are a great place to work. I wish I had a job like that.
USER: I love it.... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 478 | 512 | 104 | 0.831169 | 0.168831 | 34 | 0.066406 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
MULTIWOZ2_2-train-1261 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I'm looking for a moderate priced place to stay with free wifi.
ASSISTANT: What day will you be arriving at the hotel and how long are you staying?
USER: I am not sure what day, I am just researching now. I would like to have a 4 star hotel. Are there any options?
ASSISTANT: I have about 11 guesthouses that are a... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'm looking for a moderate priced place to stay with free wifi.
ASSISTANT: What day will you be arriving at the hotel and how long are you staying?
USER: I am not sure wh... | null | null | null | null | null | null | false | false | false | false | false | 522 | 556 | 104 | 0.842424 | 0.157576 | 34 | 0.061151 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
SalesBot-train-1526 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I'm going to the Bahamas. I've never been, but I've always wanted to go.
ASSISTANT: That sounds like a lot of fun. I would love to go to the Caribbean.
USER: Do you have any pets? I have a Maine coon cat and he's the best.
ASSISTANT: No, I don't. I wish I had a cat, but my apartment doesn't allow pets.
USER: Aww,... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'm going to the Bahamas. I've never been, but I've always wanted to go.
ASSISTANT: That sounds like a lot of fun. I would love to go to the Caribbean.
USER: Do you have ... | {"intent": "LookupMusic", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | LookupMusic | null | null | null | false | true | false | false | false | 615 | 649 | 106 | 0.859603 | 0.140397 | 34 | 0.052388 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
MULTIWOZ2_2-train-1499 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I want to go to a museum.
ASSISTANT: In which specific area of town are you interested?
USER: I would like to stay in the centre area.
ASSISTANT: There are many wonderful museums; is there anything more specific? Art, gallery, archaeology that you want to see?
USER: An art gallery would be wonderful.
ASSISTANT: H... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I want to go to a museum.
ASSISTANT: In which specific area of town are you interested?
USER: I would like to stay in the centre area.
ASSISTANT: There are many wonderful... | null | null | null | null | null | null | false | false | false | false | false | 492 | 526 | 104 | 0.834921 | 0.165079 | 34 | 0.064639 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
SalesBot-train-100 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I love to travel, especially to new places. What is your favorite place to go on a walk?
ASSISTANT: I found [count] attractions you may enjoy; [attraction_name].
USER: I am looking for some attractions to visit.
ASSISTANT: Which city should I search in?
USER: Find me something in SFO
ASSISTANT: [attraction_name] ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I love to travel, especially to new places. What is your favorite place to go on a walk?
ASSISTANT: I found [count] attractions you may enjoy; [attraction_name].
USER: I ... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 513 | 547 | 104 | 0.840246 | 0.159754 | 34 | 0.062157 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-2668 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hello.
ASSISTANT: Hi there.
USER: Today I need help putting together a round-trip flight from Sacramento to Chicago.
ASSISTANT: Okay, great!
USER: Yep. I'm looking to depart today and return in 3 days on July 20th.
ASSISTANT: And what days?
USER: And I'm looking for the latest possible to depart and return, as we... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello.
ASSISTANT: Hi there.
USER: Today I need help putting together a round-trip flight from Sacramento to Chicago.
ASSISTANT: Okay, great!
USER: Yep. I'm looking to dep... | null | null | null | null | null | null | false | false | false | false | false | 642 | 676 | 106 | 0.86445 | 0.13555 | 34 | 0.050296 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-2912 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Yes, I'd like to find a flight to Amsterdam, The Netherlands.
ASSISTANT: Okay, you're looking for a flight from Houston to Amsterdam?
USER: Yes. Could I get a layover in Pittsburgh?
ASSISTANT: Hold one sec. Not seeing any flights with a layover in Pittsburgh.
USER: That's too bad. Well, then I will take any that ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Yes, I'd like to find a flight to Amsterdam, The Netherlands.
ASSISTANT: Okay, you're looking for a flight from Houston to Amsterdam?
USER: Yes. Could I get a layover in ... | null | null | null | null | null | null | false | false | false | false | false | 676 | 710 | 107 | 0.869033 | 0.130967 | 34 | 0.047887 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-160 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi, I'd like help finding a hotel in New York City.
ASSISTANT: Hello, how can I help you? I can help you with that.
USER: Okay, great. I'll be stay from May 1st through the 4th.
ASSISTANT: Okay.
USER: I'd like a hotel that's in Times Square.
ASSISTANT: Alright, what else?
USER: And I want the price to be around $... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, I'd like help finding a hotel in New York City.
ASSISTANT: Hello, how can I help you? I can help you with that.
USER: Okay, great. I'll be stay from May 1st through t... | null | null | null | null | null | null | false | false | false | false | false | 592 | 626 | 105 | 0.856361 | 0.143639 | 34 | 0.054313 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-1089 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: Yes, it can be very difficult to deal with. I hope they are able to get through it.
ASSISTANT: I hope so too. Depression is a terrible thing to go through. I wish I could help them.
USER: I'm sorry to hear that. Do you have any hobbies to take your mind off of things?
ASSISTANT: I like to play video games. What a... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Yes, it can be very difficult to deal with. I hope they are able to get through it.
ASSISTANT: I hope so too. Depression is a terrible thing to go through. I wish I could... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 494 | 528 | 104 | 0.835443 | 0.164557 | 34 | 0.064394 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
MULTIWOZ2_2-train-467 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I would like to find a hotel in the east. Can you help me?
ASSISTANT: Sure, Express by holiday inn cambridge is located in the east. Free internet & parking 2 stars. Phone number is 01223866800
USER: I'd actually like to find a guesthouse in the east instead. I'd still like it to have free wifi.
ASSISTANT: I have... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I would like to find a hotel in the east. Can you help me?
ASSISTANT: Sure, Express by holiday inn cambridge is located in the east. Free internet & parking 2 stars. Phon... | null | null | null | null | null | null | false | false | false | false | false | 537 | 571 | 104 | 0.845926 | 0.154074 | 34 | 0.059545 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster3-train-1368 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I wanna go see a movie tonight.
ASSISTANT: OK. Can you tell me the city and state where the theater is located?
USER: It's been a long time since I've actually gone to a theater. I'm excited to see a movie again!
ASSISTANT: Great. Can you tell me the city and state where you plan to see the movie?
USER: Let's go ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I wanna go see a movie tonight.
ASSISTANT: OK. Can you tell me the city and state where the theater is located?
USER: It's been a long time since I've actually gone to a ... | null | null | null | null | null | null | false | false | false | false | false | 540 | 574 | 104 | 0.846608 | 0.153392 | 34 | 0.059233 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-1077 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hello?
ASSISTANT: How can I help you?
USER: Yes. I would like to find a hotel in West Palm Beach, Florida.
ASSISTANT: Okay, what is your price range?
USER: I'm looking for under $200 a night. The travel time will be from June 2nd through June 10th. And I'm looking for a four star or higher. Free breakfast and par... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello?
ASSISTANT: How can I help you?
USER: Yes. I would like to find a hotel in West Palm Beach, Florida.
ASSISTANT: Okay, what is your price range?
USER: I'm looking fo... | null | null | null | null | null | null | false | false | false | false | false | 512 | 546 | 104 | 0.84 | 0.16 | 34 | 0.062271 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-797 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi. I'd like help finding a hotel in New York City.
ASSISTANT: Hello. Okay, when are you planning on staying in New York?
USER: I'm planning on staying there January 5th, 2017.
ASSISTANT: Okay, do you have any preferences for the hotel?
USER: Yes, I do.
ASSISTANT: What would you like to have in hotel?
USER: Can y... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi. I'd like help finding a hotel in New York City.
ASSISTANT: Hello. Okay, when are you planning on staying in New York?
USER: I'm planning on staying there January 5th,... | null | null | null | null | null | null | false | false | false | false | false | 694 | 728 | 107 | 0.871856 | 0.128144 | 34 | 0.046703 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-3148 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Hey, I want to go out to see a movie tonight.
ASSISTANT: OK. Do you have anything in mind?
USER: I don't.
ASSISTANT: Sure. And what city are you looking in?
USER: I'm in Brando, Texas
ASSISTANT: Brando, Texas. Got it. And is there a particular type of movie you’d like to see?
USER: I was hoping to see an action o... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hey, I want to go out to see a movie tonight.
ASSISTANT: OK. Do you have anything in mind?
USER: I don't.
ASSISTANT: Sure. And what city are you looking in?
USER: I'm in ... | null | null | null | null | null | null | false | false | false | false | false | 493 | 527 | 104 | 0.835182 | 0.164818 | 34 | 0.064516 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-2810 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Yes. I'm looking for movies currently playing in Hillview, Washington.
ASSISTANT: I can help you with that. Searching. There are four movies currently playing in Hillview, Washington.
USER: Are any of them comedies?
ASSISTANT: Yes. There are two movies that may meet your criteria. Both are Comedies. "King Johnny"... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Yes. I'm looking for movies currently playing in Hillview, Washington.
ASSISTANT: I can help you with that. Searching. There are four movies currently playing in Hillview... | null | null | null | null | null | null | false | false | false | false | false | 630 | 664 | 106 | 0.862338 | 0.137662 | 34 | 0.051205 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-51 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi, I need a hotel in St. Louis, Missouri.
ASSISTANT: Okay and What are the dates? And how many rooms?
USER: It will be on March 5th through the 9th. Two rooms.
ASSISTANT: Okay, for 4 nights. What else?
USER: I want the hotel to be not more than $200 a night. I would like two beds in each room, at least a queen s... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, I need a hotel in St. Louis, Missouri.
ASSISTANT: Okay and What are the dates? And how many rooms?
USER: It will be on March 5th through the 9th. Two rooms.
ASSISTANT... | null | null | null | null | null | null | false | false | false | false | false | 499 | 533 | 104 | 0.836735 | 0.163265 | 34 | 0.06379 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
ABCD-train-1669 | Salesforce/dialogstudio | ABCD | customer_service | train | source | ASSISTANT: Hi, thanks for contacting Acme client support. How can I help you today?
USER: Yes, I bought a shirt from y'all and when I got is, I realized that the color doesn't flatter my skin tone. I need to return it.
ASSISTANT: I understand, I'd be happy to look into that for you. Can I start by getting your full na... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
ASSISTANT: Hi, thanks for contacting Acme client support. How can I help you today?
USER: Yes, I bought a shirt from y'all and when I got is, I realized that the color doesn't ... | {"intent": "return_color", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | return_color | null | null | null | false | true | false | false | false | 493 | 527 | 104 | 0.835182 | 0.164818 | 34 | 0.064516 | 512_1k | MIT | redistributable | ABCD (Action-Based Conversations Dataset), ASAPP Research, MIT License. https://github.com/asappresearch/abcd — via Salesforce/dialogstudio. |
ABCD-train-1785 | Salesforce/dialogstudio | ABCD | customer_service | train | source | ASSISTANT: Hi how can I help you today?
USER: Hello. I want some information about the membership levels. I am considering buying some things and would like to know more about membership.
ASSISTANT: Sure thing, can I get your first name, to better address you?
USER: Sanya
ASSISTANT: Thanks Sanya! Let me find that info ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
ASSISTANT: Hi how can I help you today?
USER: Hello. I want some information about the membership levels. I am considering buying some things and would like to know more about ... | {"intent": "membership_1", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | membership_1 | null | null | null | false | true | false | false | false | 556 | 590 | 105 | 0.848921 | 0.151079 | 34 | 0.057627 | 512_1k | MIT | redistributable | ABCD (Action-Based Conversations Dataset), ASAPP Research, MIT License. https://github.com/asappresearch/abcd — via Salesforce/dialogstudio. |
SalesBot-train-1941 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: Video games are fun. What kind of games do you and your girlfriend like to play?
ASSISTANT: We play Call of Duty, Battlefield, and other shooter games. What about you?
USER: I don't play video games much, but I do like to watch them on TV. My favorite is The Walking Dead.
ASSISTANT: I've never seen that show. I'v... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Video games are fun. What kind of games do you and your girlfriend like to play?
ASSISTANT: We play Call of Duty, Battlefield, and other shooter games. What about you?
US... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 500 | 534 | 104 | 0.836991 | 0.163009 | 34 | 0.06367 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster3-train-831 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I'm in the mood to go to the movies tonight.
ASSISTANT: Sure. What movie would you like to see?
USER: Can you tell me what's showing at Boulevard 14 Cinema in Petaluma, CA?
ASSISTANT: OK. Boulevard 14 Cinema in Petaluma, California is showing three movies: No Time To Die, Mulan, and Emma.
USER: Can you tell me so... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'm in the mood to go to the movies tonight.
ASSISTANT: Sure. What movie would you like to see?
USER: Can you tell me what's showing at Boulevard 14 Cinema in Petaluma, C... | null | null | null | null | null | null | false | false | false | false | false | 479 | 513 | 104 | 0.831442 | 0.168558 | 34 | 0.066277 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-2632 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I'd really love to go to the movies tonight.
ASSISTANT: Sure. What movie would you like to see?
USER: Not sure. But I'd like to know what's playing at Boulevard 14 Cinema in Petaluma, California.
ASSISTANT: OK. Boulevard 14 Cinema in Petaluma, California is showing three movies: No Time To Die, Mulan, and Emma.
U... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'd really love to go to the movies tonight.
ASSISTANT: Sure. What movie would you like to see?
USER: Not sure. But I'd like to know what's playing at Boulevard 14 Cinema... | null | null | null | null | null | null | false | false | false | false | false | 511 | 545 | 104 | 0.839753 | 0.160247 | 34 | 0.062385 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-1673 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I'm sorry to hear that. Do you have any hobbies that you can do in your dorm?
ASSISTANT: I like to play video games and watch movies. What about you? What do you like to do?
USER: I enjoy swimming and going to the gym. I also like to read. What kind of video games do you play?
ASSISTANT: I play a lot of Call of D... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'm sorry to hear that. Do you have any hobbies that you can do in your dorm?
ASSISTANT: I like to play video games and watch movies. What about you? What do you like to ... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 769 | 803 | 108 | 0.881449 | 0.118551 | 34 | 0.042341 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-3373 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hello. I need help in booking a flight.
ASSISTANT: Where would you like to go?
USER: Rotterdam in the Netherlands.
ASSISTANT: When are you planning on going there?
USER: I'd like to leave on June 4th and come back on June 8th. I'm looking for spec Julie G & Company.
ASSISTANT: What preferences do you have for thi... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello. I need help in booking a flight.
ASSISTANT: Where would you like to go?
USER: Rotterdam in the Netherlands.
ASSISTANT: When are you planning on going there?
USER: ... | null | null | null | null | null | null | false | false | false | false | false | 791 | 825 | 108 | 0.884244 | 0.115756 | 34 | 0.041212 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-2509 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I HEARD ABOUT HARLEY QUIN EXPLOSIVE BREAK WITH THE JOKER CAN YOU PLEASE TELL SOMETHING ABOUT THE STORY.
ASSISTANT: Happy to help! Let me just confirm that the movie you're talking about is HARLEY QUINN: BIRDS OF PREY.. Is that right?
USER: That’s right.
ASSISTANT: OK. HARLEY QUINN: BIRDS OF PREY. is playing at bo... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I HEARD ABOUT HARLEY QUIN EXPLOSIVE BREAK WITH THE JOKER CAN YOU PLEASE TELL SOMETHING ABOUT THE STORY.
ASSISTANT: Happy to help! Let me just confirm that the movie you'r... | null | null | null | null | null | null | false | false | false | false | false | 480 | 514 | 104 | 0.831715 | 0.168285 | 34 | 0.066148 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-3362 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I am looking for a restaurant in Cambridge that serves south indian food.
ASSISTANT: I am sorry there are no restaurants in the are that match that description.
USER: What kind of moderately-priced restaurants are there in the center of town, then?
ASSISTANT: We've got 21 moderately-priced restaurants in the cent... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I am looking for a restaurant in Cambridge that serves south indian food.
ASSISTANT: I am sorry there are no restaurants in the are that match that description.
USER: Wha... | null | null | null | null | null | null | false | false | false | false | false | 618 | 652 | 106 | 0.860158 | 0.139842 | 34 | 0.052147 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
SalesBot-train-1788 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: That sounds like a lot of fun! I'm a waitress so I don't have much free time.
ASSISTANT: I can understand that. I am a full time student and work part time at a grocery store.
USER: What are you studying? I'm studying to be a nurse. I want to help people.
ASSISTANT: I am studying nursing as well. My husband wants... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: That sounds like a lot of fun! I'm a waitress so I don't have much free time.
ASSISTANT: I can understand that. I am a full time student and work part time at a grocery s... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 561 | 595 | 105 | 0.85 | 0.15 | 34 | 0.057143 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster3-train-3174 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Hey! I'm interested in seeing a movie tonight.
ASSISTANT: Sure. What movie would you like to see?
USER: I'm not sure, but I'd like to go to the Boulevard 14 Cinema in Petaluma, California. Do you know what's showing?
ASSISTANT: OK. Boulevard 14 Cinema in Petaluma, California is showing three movies: No Time To Di... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hey! I'm interested in seeing a movie tonight.
ASSISTANT: Sure. What movie would you like to see?
USER: I'm not sure, but I'd like to go to the Boulevard 14 Cinema in Pet... | null | null | null | null | null | null | false | false | false | false | false | 519 | 553 | 104 | 0.841705 | 0.158295 | 34 | 0.061483 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-1543 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I don't have any pets, but I do have a lot of family. How about you?
ASSISTANT: I have four cats and two dogs. Do you have any hobbies that you like to do?
USER: I like to read a lot. I also like to play video games. What do you do for fun?
ASSISTANT: I enjoy skiing and skateboarding. What kind of video games do ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I don't have any pets, but I do have a lot of family. How about you?
ASSISTANT: I have four cats and two dogs. Do you have any hobbies that you like to do?
USER: I like t... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 640 | 674 | 106 | 0.864103 | 0.135897 | 34 | 0.050445 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-2559 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hello. I'm going to be visiting my girlfriend in the next upcoming week, so I need to book a round trip flight to Portland, Oregon.
ASSISTANT: I can help you get there. I see that you're in New York City, which airport in New York do you want to fly out from?
USER: What are the options?
ASSISTANT: JFK, Newark and... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello. I'm going to be visiting my girlfriend in the next upcoming week, so I need to book a round trip flight to Portland, Oregon.
ASSISTANT: I can help you get there. I... | null | null | null | null | null | null | false | false | false | false | false | 573 | 607 | 105 | 0.852528 | 0.147472 | 34 | 0.056013 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-3343 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hello, I'm looking for multi-city flights. I'm heading to Houston, Then to Orlando and then return back to LA.
ASSISTANT: I can help you book a flight. I see that you're in Los Angeles, Is that where you want to fly out from?
USER: Yes. I'd like to fly out on Sunday, March 26th, Morning flight.
ASSISTANT: Okay, G... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello, I'm looking for multi-city flights. I'm heading to Houston, Then to Orlando and then return back to LA.
ASSISTANT: I can help you book a flight. I see that you're ... | null | null | null | null | null | null | false | false | false | false | false | 528 | 562 | 104 | 0.843844 | 0.156156 | 34 | 0.060498 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-1363 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: That's cool. I've never been to Japan, but I'd love to go one day.
ASSISTANT: Japan is a great place to visit. I have been to Tokyo a few times.
USER: Ok
ASSISTANT: Hi, i need a help, i am interested to go some where, Could you show me some attractions to visit in Toronto.
USER: Sure, i have found an attraction i... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: That's cool. I've never been to Japan, but I'd love to go one day.
ASSISTANT: Japan is a great place to visit. I have been to Tokyo a few times.
USER: Ok
ASSISTANT: Hi, i... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 534 | 568 | 104 | 0.845238 | 0.154762 | 34 | 0.059859 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster3-train-2633 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I would like to go out to the movies this evening.
ASSISTANT: Sure. What movie would you like to see?
USER: Can you tell me what is playing at Boulevard 14 Cinema. It is in Petaluma, California.
ASSISTANT: OK. Boulevard 14 Cinema in Petaluma, California is showing three movies: No Time To Die, Mulan, and Emma.
US... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I would like to go out to the movies this evening.
ASSISTANT: Sure. What movie would you like to see?
USER: Can you tell me what is playing at Boulevard 14 Cinema. It is ... | null | null | null | null | null | null | false | false | false | false | false | 493 | 527 | 104 | 0.835182 | 0.164818 | 34 | 0.064516 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-329 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: No, I didn't want to make a big deal out of it. I was just happy to be remembered.
ASSISTANT: That's a good way to look at it. What did you do for your birthday this year?
USER: I went out to eat with some friends. It was a lot of fun. What about you?
ASSISTANT: I went to a comedy club and had a great time. What ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: No, I didn't want to make a big deal out of it. I was just happy to be remembered.
ASSISTANT: That's a good way to look at it. What did you do for your birthday this year... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 707 | 741 | 107 | 0.873821 | 0.126179 | 34 | 0.045884 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster3-train-3120 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Alexa, is the new Star Wars movie playing near me
ASSISTANT: Yes, I have multiple theaters near you Harkins Tempe, Harkins Chandler, Alamo Drafthouse Mesa, Harkins Mesa
USER: Alexa, What are the times for Star Wars at Harkins 20 in Chandler.
ASSISTANT: The times for Star Wars: The Rise of Skywalker at Harkins Cha... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Alexa, is the new Star Wars movie playing near me
ASSISTANT: Yes, I have multiple theaters near you Harkins Tempe, Harkins Chandler, Alamo Drafthouse Mesa, Harkins Mesa
U... | null | null | null | null | null | null | false | false | false | false | false | 503 | 537 | 104 | 0.837754 | 0.162246 | 34 | 0.063315 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-1251 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I know what you mean. I am not very good at it either. I just like to do it for fun.
ASSISTANT: Do you have any siblings? My brother and I are twins and we do tap dancing together.
USER: No, I don't. I'm an only child. I wish I had a sibling though.
ASSISTANT: I'm sorry to hear that. I bet you have a lot of fun w... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I know what you mean. I am not very good at it either. I just like to do it for fun.
ASSISTANT: Do you have any siblings? My brother and I are twins and we do tap dancing... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 573 | 607 | 105 | 0.852528 | 0.147472 | 34 | 0.056013 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
SalesBot-train-1348 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: Yes, it was very rewarding. What did you do to take care of your sister's pet?
ASSISTANT: I took it to the vet and gave it a bath. It was very nice of me.
USER: That's very kind of you. I'm sure your sister appreciated it. What kind of pet is it?
ASSISTANT: It's a bearded dragon. I've always wanted one, but I'm a... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Yes, it was very rewarding. What did you do to take care of your sister's pet?
ASSISTANT: I took it to the vet and gave it a bath. It was very nice of me.
USER: That's ve... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 598 | 632 | 105 | 0.857531 | 0.142469 | 34 | 0.053797 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-2244 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I'd like your help finding a hotel in New Orleans.
ASSISTANT: When would you like to stay in New Orleans?
USER: I would be staying there from May 1st to May 10th.
ASSISTANT: You said May 1st to May 10th?
USER: That's correct. And it'd be for two adults.
ASSISTANT: Okay. What preferences do you have for the hotel ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'd like your help finding a hotel in New Orleans.
ASSISTANT: When would you like to stay in New Orleans?
USER: I would be staying there from May 1st to May 10th.
ASSISTA... | null | null | null | null | null | null | false | false | false | false | false | 491 | 525 | 104 | 0.834658 | 0.165342 | 34 | 0.064762 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-989 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I agree. I live in New York City, so we get a lot of hurricanes.
ASSISTANT: I've never been to New York, but I've always wanted to go. Do you like it there?
USER: Yes, I love it here. It's the most populous city in the United States.
ASSISTANT: That's great to hear. I'm glad you love it there. Have you ever be... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I agree. I live in New York City, so we get a lot of hurricanes.
ASSISTANT: I've never been to New York, but I've always wanted to go. Do you like it there?
USER: Yes, I... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 631 | 665 | 106 | 0.862516 | 0.137484 | 34 | 0.051128 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster3-train-1456 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Hi there! I'm really hoping to go out and see a movie tonight.
ASSISTANT: OK. And in what city?
USER: A theater in Creek's End, Oregon would be best for me.
ASSISTANT: Creek’s End, Oregon. Got it. Is there a particular movie you have in mind?
USER: Yes! I was hoping to see Mulan. I haven't seen that movie in so m... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi there! I'm really hoping to go out and see a movie tonight.
ASSISTANT: OK. And in what city?
USER: A theater in Creek's End, Oregon would be best for me.
ASSISTANT: Cr... | null | null | null | null | null | null | false | false | false | false | false | 565 | 599 | 105 | 0.850852 | 0.149148 | 34 | 0.056761 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-1843 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: Yes, we are expecting our first child in a few months. I am so excited. How about you?
ASSISTANT: Congratulations! I'm so happy for you. I've been married for 6 years and we have two kids.
USER: Wow! That is a long time. Do you have any hobbies that keep you busy?
ASSISTANT: Yes, I love to read. I'm a big fan... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Yes, we are expecting our first child in a few months. I am so excited. How about you?
ASSISTANT: Congratulations! I'm so happy for you. I've been married for 6 years a... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 514 | 548 | 104 | 0.840491 | 0.159509 | 34 | 0.062044 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
MULTIWOZ2_2-train-694 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: What type of attractions are in the centre?
ASSISTANT: I found 44 things. what about all saints church?
USER: That sounds cool! Can I get their address, postcode, and entrance fee?
ASSISTANT: The address is jesus lane, the post code is cb58bs, and it's free to enter. Is there anything else?
USER: I'd also like to... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: What type of attractions are in the centre?
ASSISTANT: I found 44 things. what about all saints church?
USER: That sounds cool! Can I get their address, postcode, and ent... | null | null | null | null | null | null | false | false | false | false | false | 529 | 563 | 104 | 0.844078 | 0.155922 | 34 | 0.060391 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster2-train-459 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi, I'm looking for a hotel in St. Louis, Missouri, May 10th through the 12th.
ASSISTANT: Alright. I can help you find one for May 10th to May 12th. What else can you tell me? What else can you tell me?
USER: I'm looking for something that is about $100 a night.
ASSISTANT: Okay. What else? What else?
USER: I need... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, I'm looking for a hotel in St. Louis, Missouri, May 10th through the 12th.
ASSISTANT: Alright. I can help you find one for May 10th to May 12th. What else can you tel... | null | null | null | null | null | null | false | false | false | false | false | 508 | 542 | 104 | 0.839009 | 0.160991 | 34 | 0.062731 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-1850 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I'd like to find a hotel for my summer vacation, please.
ASSISTANT: Okay, where will you be staying at?
USER: Naples, Florida.
ASSISTANT: Nice. What dates will you be there?
USER: June 16th through June 19th, 2017.
ASSISTANT: Did you have a price range for a hotel?
USER: All about $300 per night or less.
ASSISTAN... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'd like to find a hotel for my summer vacation, please.
ASSISTANT: Okay, where will you be staying at?
USER: Naples, Florida.
ASSISTANT: Nice. What dates will you be the... | null | null | null | null | null | null | false | false | false | false | false | 526 | 560 | 104 | 0.843373 | 0.156627 | 34 | 0.060714 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-1355 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi, I'd like help finding a hotel in Nashville, Tennessee. I don't want to spend more than $500 and I'd like at least a three-star rating. I don't want to spend more than $500 and I'd like at least a three-star rating.
ASSISTANT: What dates are you looking to stay?
USER: I will be staying from January 29th to Feb... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, I'd like help finding a hotel in Nashville, Tennessee. I don't want to spend more than $500 and I'd like at least a three-star rating. I don't want to spend more than... | null | null | null | null | null | null | false | false | false | false | false | 598 | 632 | 105 | 0.857531 | 0.142469 | 34 | 0.053797 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-1369 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I want to buy some movie tickets for tonight.
ASSISTANT: OK. Can you tell me the city and state where the theater is located?
USER: Man, I'm excited to finally get out to see a movie! It's been too long.
ASSISTANT: Great. Can you tell me the city and state where you plan to see the movie?
USER: Oh yeah, Santa Bar... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I want to buy some movie tickets for tonight.
ASSISTANT: OK. Can you tell me the city and state where the theater is located?
USER: Man, I'm excited to finally get out to... | null | null | null | null | null | null | false | false | false | false | false | 514 | 548 | 104 | 0.840491 | 0.159509 | 34 | 0.062044 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-3625 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I will be in Cambridge and am looking for some places to go in the centre while I visit.
ASSISTANT: I'd be happy to help you pick one! There are over 40 attractions in city centre; what type of activity are you interested in?
USER: I don't really care. Can you suggest something?
ASSISTANT: How about a museum? Or ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I will be in Cambridge and am looking for some places to go in the centre while I visit.
ASSISTANT: I'd be happy to help you pick one! There are over 40 attractions in ci... | null | null | null | null | null | null | false | false | false | false | false | 492 | 526 | 104 | 0.834921 | 0.165079 | 34 | 0.064639 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
SalesBot-train-1267 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: That sounds like a lot of fun. Do you still participate in any political activism today?
ASSISTANT: No, I don't. I'm too short to reach the top shelf at the grocery store.
USER: Oh, I'm sorry to hear that. What do you like to do in your spare time?
ASSISTANT: I like to spend time with my family. What about you? D... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: That sounds like a lot of fun. Do you still participate in any political activism today?
ASSISTANT: No, I don't. I'm too short to reach the top shelf at the grocery store... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 512 | 546 | 104 | 0.84 | 0.16 | 34 | 0.062271 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
SalesBot-train-1408 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: Yes, there are a lot of casinos in Vegas, Nevada, and Las Vegas.
ASSISTANT: Vegas is a great place to visit, but I wouldn't want to live there. Too many people.
USER: Yes, it is very crowded. It is the most populous city in the Mojave Desert.
ASSISTANT: I've never been to the desert. I've only been to Vegas a fe... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Yes, there are a lot of casinos in Vegas, Nevada, and Las Vegas.
ASSISTANT: Vegas is a great place to visit, but I wouldn't want to live there. Too many people.
USER: Yes... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 656 | 690 | 106 | 0.866834 | 0.133166 | 34 | 0.049275 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
SalesBot-train-1800 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I've never been there, but I've heard it's a great place to visit. Have you been there before?
ASSISTANT: Yes, I haven't, but I've seen the [attraction_name], which is a good [category].
USER: I want to know about some attractions I can visit.
ASSISTANT: Do you want me to search in a specific location for the att... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I've never been there, but I've heard it's a great place to visit. Have you been there before?
ASSISTANT: Yes, I haven't, but I've seen the [attraction_name], which is a ... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 574 | 608 | 105 | 0.852735 | 0.147265 | 34 | 0.055921 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-656 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi, I'm looking for a hotel in Naples, Florida.
ASSISTANT: How can i help you? What dates will you be staying there?
USER: I'll be going from the 19th to the 26th of May.
ASSISTANT: Will any guest be travelling with you?
USER: It's just me travelling. And I'm looking to spend over $100 per night, but less than $4... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, I'm looking for a hotel in Naples, Florida.
ASSISTANT: How can i help you? What dates will you be staying there?
USER: I'll be going from the 19th to the 26th of May.... | null | null | null | null | null | null | false | false | false | false | false | 589 | 623 | 105 | 0.855769 | 0.144231 | 34 | 0.054575 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-1362 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: No, I don't have any birds. I do have a parrot, though.
ASSISTANT: I love parrots! I have a cockatoo. What do you do for a living?
USER: I'm a stay at home mom. It's a lot of work, but I love it.
ASSISTANT: I bet it is! I work at a law firm as a paralegal. I love my job.
USER: That's great! I'm glad you love your... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: No, I don't have any birds. I do have a parrot, though.
ASSISTANT: I love parrots! I have a cockatoo. What do you do for a living?
USER: I'm a stay at home mom. It's a lo... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 829 | 863 | 109 | 0.88786 | 0.11214 | 34 | 0.039397 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster3-train-2035 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: What's there to do in Hillview, Oregon? I haven't been around town much since I moved here.
ASSISTANT: Well, that depends on what you're looking to do.
USER: My buddy Sara wants to come over this afternoon and for a housewarming gift, she wants us to go out. Say, how about a movie?
ASSISTANT: Hillview does have o... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: What's there to do in Hillview, Oregon? I haven't been around town much since I moved here.
ASSISTANT: Well, that depends on what you're looking to do.
USER: My buddy Sar... | null | null | null | null | null | null | false | false | false | false | false | 496 | 530 | 104 | 0.835962 | 0.164038 | 34 | 0.064151 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-1588 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi, I'm looking to find a hotel.
ASSISTANT: I can help you with that. How many people will there be?
USER: We are three. Two adults and one child.
ASSISTANT: How many beds or rooms do you need?
USER: I need one king-size bed.
ASSISTANT: Where are you staying?
USER: I'm looking for the hotel in st. Louis Missouri.... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, I'm looking to find a hotel.
ASSISTANT: I can help you with that. How many people will there be?
USER: We are three. Two adults and one child.
ASSISTANT: How many bed... | null | null | null | null | null | null | false | false | false | false | false | 486 | 520 | 104 | 0.833333 | 0.166667 | 34 | 0.065385 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-2448 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Hi! I wanted to get a few movie tickets for later in the week.
ASSISTANT: Okay. Do you have plans for a certain day, or is your schedule open?
USER: I'm hoping for something on Thursday when we're all free after work for the day here in Albuquerque.
ASSISTANT: And what movie are you interested in?
USER: I don't r... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi! I wanted to get a few movie tickets for later in the week.
ASSISTANT: Okay. Do you have plans for a certain day, or is your schedule open?
USER: I'm hoping for someth... | null | null | null | null | null | null | false | false | false | false | false | 797 | 831 | 108 | 0.884984 | 0.115016 | 34 | 0.040915 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-2030 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Good afternoon. Could you help me in securing some movie tickets?
ASSISTANT: Sure thing. What movie did you have in mind.
USER: Hmm..I would like to reserve two tickets to go see the latest movie in the James Bond series entitled "No Time to Die."
ASSISTANT: Okay. Could you provide a little more detail about when... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Good afternoon. Could you help me in securing some movie tickets?
ASSISTANT: Sure thing. What movie did you have in mind.
USER: Hmm..I would like to reserve two tickets t... | null | null | null | null | null | null | false | false | false | false | false | 501 | 535 | 104 | 0.837246 | 0.162754 | 34 | 0.063551 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-564 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: That's cool. What kind of computer do you have? Do you use it for work or pleasure?
ASSISTANT: I have a MacBook Pro. I use it mostly for work. How about you?
USER: I use mine for work as well. I work in IT. What do you do for work?
ASSISTANT: I'm a graphic designer. It's a lot of fun. Do you have any hobbies?... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: That's cool. What kind of computer do you have? Do you use it for work or pleasure?
ASSISTANT: I have a MacBook Pro. I use it mostly for work. How about you?
USER: I us... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 519 | 553 | 104 | 0.841705 | 0.158295 | 34 | 0.061483 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
ABCD-train-253 | Salesforce/dialogstudio | ABCD | customer_service | train | source | ASSISTANT: Hello, how can I help you today?
USER: Is it possible to stop my order from shipping? Thanks.
ASSISTANT: Let me look in to this for you. May I ask why you are wanting to stop the order from shipping?
USER: I ordered the wrong item by mistake.
ASSISTANT: Alright, can I get your full name or Account ID?
USER:... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
ASSISTANT: Hello, how can I help you today?
USER: Is it possible to stop my order from shipping? Thanks.
ASSISTANT: Let me look in to this for you. May I ask why you are wanti... | {"intent": "manage", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | manage | null | null | null | false | true | false | false | false | 553 | 587 | 105 | 0.848266 | 0.151734 | 34 | 0.057922 | 512_1k | MIT | redistributable | ABCD (Action-Based Conversations Dataset), ASAPP Research, MIT License. https://github.com/asappresearch/abcd — via Salesforce/dialogstudio. |
Taskmaster2-train-1107 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I'd like to find a hotel for my summer vacation.
ASSISTANT: Okay, where should I look? Okay, anything else? What rating would you like to have for the hotel?
USER: We want to go to Carlsbad. And we want to be on the beach or close to, within walking distance. I want it to be $300 or less per night. 4 stars on Goo... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'd like to find a hotel for my summer vacation.
ASSISTANT: Okay, where should I look? Okay, anything else? What rating would you like to have for the hotel?
USER: We wan... | null | null | null | null | null | null | false | false | false | false | false | 687 | 721 | 107 | 0.870773 | 0.129227 | 34 | 0.047157 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-340 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I'm looking for a train departing from ely going to cambridge?
ASSISTANT: is there a day of the week you would like ?
USER: Yes. I am looking for a train that's leaving on Wednesday after 19:30.
ASSISTANT: I have one leaving at 19:35 and arriving at 9:52 will this work for you?
USER: This train sounds good, but w... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'm looking for a train departing from ely going to cambridge?
ASSISTANT: is there a day of the week you would like ?
USER: Yes. I am looking for a train that's leaving o... | null | null | null | null | null | null | false | false | false | false | false | 526 | 560 | 104 | 0.843373 | 0.156627 | 34 | 0.060714 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
ABCD-train-1644 | Salesforce/dialogstudio | ABCD | customer_service | train | source | USER: Hi I want to return an item I got the wrong size Can you help me with that
ASSISTANT: Okay, no problem. Can you please give me your name, account number, and order number?
USER: Sanya Afzal Order ID: 9909215748
ASSISTANT: Great - thank you. Do you happen to have your account number, too? Or an email address?
USE... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi I want to return an item I got the wrong size Can you help me with that
ASSISTANT: Okay, no problem. Can you please give me your name, account number, and order number... | {"intent": "return_size", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | return_size | null | null | null | false | true | false | false | false | 509 | 543 | 104 | 0.839258 | 0.160742 | 34 | 0.062615 | 512_1k | MIT | redistributable | ABCD (Action-Based Conversations Dataset), ASAPP Research, MIT License. https://github.com/asappresearch/abcd — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-2722 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I am planning a trip in Cambridge
ASSISTANT: Excellent! Do you need assistance with transportation arrangements?
USER: For now I'd like to hear about places to go in the centre of town. Where all the action happens!
ASSISTANT: There are many places. What do you like to do ?
USER: where i can go using a train The ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I am planning a trip in Cambridge
ASSISTANT: Excellent! Do you need assistance with transportation arrangements?
USER: For now I'd like to hear about places to go in the ... | null | null | null | null | null | null | false | false | false | false | false | 512 | 546 | 104 | 0.84 | 0.16 | 34 | 0.062271 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster3-train-2587 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I want to catch a movie tonight.
ASSISTANT: Sure. What movie would you like to see?
USER: What's showing over at Boulevard 14 Cinema in Petaluma, California? I haven't been there in ages.
ASSISTANT: OK. Boulevard 14 Cinema in Petaluma, California is showing three movies: No Time To Die, Mulan, and Emma.
USER: Wha... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I want to catch a movie tonight.
ASSISTANT: Sure. What movie would you like to see?
USER: What's showing over at Boulevard 14 Cinema in Petaluma, California? I haven't be... | null | null | null | null | null | null | false | false | false | false | false | 534 | 568 | 104 | 0.845238 | 0.154762 | 34 | 0.059859 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-3807 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: How much does it cost to take the bus in Cambridge?
ASSISTANT: Where will you be traveling to?
USER: I will be traveling to london.
ASSISTANT: The rate for a trip from Cambridge to london kings cross ranges from 18.88 pounds to 23.60 pounds depending on the day of travel.
USER: I am also looking for a hotel in th... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: How much does it cost to take the bus in Cambridge?
ASSISTANT: Where will you be traveling to?
USER: I will be traveling to london.
ASSISTANT: The rate for a trip from Ca... | null | null | null | null | null | null | false | false | false | false | false | 488 | 522 | 104 | 0.833866 | 0.166134 | 34 | 0.065134 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster2-train-2287 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi, I'd like to find a hotel for my vacation.
ASSISTANT: Okay. Alright.
USER: I need a hotel for June 16th - 19th, 2014. The hotel rating like Google ratings like four stars on that. Okay? I'm going to the hotel looking like a Google thing like that. I'm at the Hotel Felix.
ASSISTANT: Okay.
USER: My price range i... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, I'd like to find a hotel for my vacation.
ASSISTANT: Okay. Alright.
USER: I need a hotel for June 16th - 19th, 2014. The hotel rating like Google ratings like four st... | null | null | null | null | null | null | false | false | false | false | false | 598 | 632 | 105 | 0.857531 | 0.142469 | 34 | 0.053797 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-2168 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi. I'm looking for a hotel in San Francisco, California.
ASSISTANT: When would you like to stay in San Francisco?
USER: I would stay from 25th of March to 28th of March. And we have three guests, two adults and one kid.
ASSISTANT: What preferences do you have for your hotel?
USER: I will go with four star or abo... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi. I'm looking for a hotel in San Francisco, California.
ASSISTANT: When would you like to stay in San Francisco?
USER: I would stay from 25th of March to 28th of March.... | null | null | null | null | null | null | false | false | false | false | false | 505 | 539 | 104 | 0.838258 | 0.161742 | 34 | 0.06308 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-2630 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I am looking for a train going from cambridge to london liverpool street
ASSISTANT: I have many trains available between Cambridge and Liverpool Street. What day are you looking to travel?
USER: I would like to travel on Tuesday and I would like to arrive by 20:15 please.
ASSISTANT: I have train TR7299 that leave... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I am looking for a train going from cambridge to london liverpool street
ASSISTANT: I have many trains available between Cambridge and Liverpool Street. What day are you ... | null | null | null | null | null | null | false | false | false | false | false | 495 | 529 | 104 | 0.835703 | 0.164297 | 34 | 0.064272 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
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