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Taskmaster2-train-279
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: I'd like to find a hotel for my summer vacation. ASSISTANT: Okay, where would you like to stay for your summer vacation? Carlsbad California and near the beach, sounds great, what preferences do you have for the hotel? USER: I'd like to book a hotel from June 16th to 19th, 2017. ASSISTANT: From june 16th to june ...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I'd like to find a hotel for my summer vacation. ASSISTANT: Okay, where would you like to stay for your summer vacation? Carlsbad California and near the beach, sounds gr...
null
null
null
null
null
null
false
false
false
false
false
807
841
109
0.885263
0.114737
34
0.040428
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster3-train-893
Salesforce/dialogstudio
Taskmaster3
customer_service
train
source
USER: Hello. I would like to learn about what movies are playing in my area. ASSISTANT: Sure, I can help you with that. Where are you located? USER: I an in Spring Hills, Kansas. ASSISTANT: I see two theaters in your area. The AMC Holiday and Cinemark Downtown. USER: What movies are playing today? ASSISTANT: Here are t...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Hello. I would like to learn about what movies are playing in my area. ASSISTANT: Sure, I can help you with that. Where are you located? USER: I an in Spring Hills, Kansa...
null
null
null
null
null
null
false
false
false
false
false
617
651
106
0.859974
0.140026
34
0.052227
512_1k
CC BY 4.0
redistributable
Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster2-train-1818
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: I would like to find a hotel for my summer vacation. ASSISTANT: Okay. What else can you tell me? USER: Hotel should be Naples, Florida. ASSISTANT: Okay. USER: And it should be 5 minutes walking distance from a beach. ASSISTANT: Okay. USER: And my date of journey is 16 to 19 June. ASSISTANT: Okay. USER: And price ...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I would like to find a hotel for my summer vacation. ASSISTANT: Okay. What else can you tell me? USER: Hotel should be Naples, Florida. ASSISTANT: Okay. USER: And it shou...
null
null
null
null
null
null
false
false
false
false
false
629
663
106
0.862159
0.137841
34
0.051282
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster2-train-2713
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: Hi, I'm looking for a flight to Paris. Yep, LAX. I'm looking for two tickets to Paris round-trip in exactly 3 weeks. I'd like to leave Saturday early. Yes.I'm looking for a splinter. ASSISTANT: I'm happy to help you book your plane tickets today. I'm showing you located in Los Angeles right now, do you want to fl...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Hi, I'm looking for a flight to Paris. Yep, LAX. I'm looking for two tickets to Paris round-trip in exactly 3 weeks. I'd like to leave Saturday early. Yes.I'm looking for...
null
null
null
null
null
null
false
false
false
false
false
607
641
106
0.858099
0.141901
34
0.053042
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
SalesBot-train-1115
Salesforce/dialogstudio
SalesBot
customer_service
train
source
USER: Purple is one of the three primary colours of pigments in painting and color printing. ASSISTANT: I didn't know that, but it makes a lot of sense, since it's between violet and green on the spectrum of visible light. USER: Violet is a wavelength between 450 and 495 nanometres. ASSISTANT: Wow, that's really intere...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Purple is one of the three primary colours of pigments in painting and color printing. ASSISTANT: I didn't know that, but it makes a lot of sense, since it's between viol...
{"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []}
null
FindMovies
null
null
null
false
true
false
false
false
569
603
105
0.851695
0.148305
34
0.056385
512_1k
null
no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text)
SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic.
SalesBot-train-1019
Salesforce/dialogstudio
SalesBot
customer_service
train
source
USER: Thank you so much! It was a lot of work, but I'm glad I did it. ASSISTANT: I am sure it was, but it was worth it in the end. What are you going to do now? USER: I'm going to be a stay at home mom. I love being a mom. What about you? ASSISTANT: I don't have any kids, but my wife is a stay-at-home mom as well. USER...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Thank you so much! It was a lot of work, but I'm glad I did it. ASSISTANT: I am sure it was, but it was worth it in the end. What are you going to do now? USER: I'm going...
{"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []}
null
FindAttractions
null
null
null
false
true
false
false
false
518
552
104
0.841463
0.158537
34
0.061594
512_1k
null
no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text)
SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic.
SalesBot-train-479
Salesforce/dialogstudio
SalesBot
customer_service
train
source
USER: I'm playing the piano. I've been working on it for a long time now. ASSISTANT: That's awesome! I've always wanted to learn how to play an instrument. How long have you been playing? USER: I have been playing for about 5 years now. It's a lot of fun. Do you have any hobbies? ASSISTANT: Yes, I love to read. I also ...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I'm playing the piano. I've been working on it for a long time now. ASSISTANT: That's awesome! I've always wanted to learn how to play an instrument. How long have you be...
{"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []}
null
FindMovies
null
null
null
false
true
false
false
false
815
849
109
0.886221
0.113779
34
0.040047
512_1k
null
no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text)
SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic.
SalesBot-train-665
Salesforce/dialogstudio
SalesBot
customer_service
train
source
USER: Oh, I'm sorry to hear that. Do you have a good relationship with your mother? ASSISTANT: Yes, I do. She's my best friend. I'm moving to San Diego in a few months. USER: Oh, that's great! I'm glad to hear you have such a great relationship with her. ASSISTANT: Thank you. What do you like to do for fun? I like to g...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Oh, I'm sorry to hear that. Do you have a good relationship with your mother? ASSISTANT: Yes, I do. She's my best friend. I'm moving to San Diego in a few months. USER: O...
{"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []}
null
FindMovies
null
null
null
false
true
false
false
false
543
577
105
0.846041
0.153959
34
0.058925
512_1k
null
no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text)
SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic.
MULTIWOZ2_2-train-2131
Salesforce/dialogstudio
MULTIWOZ2_2
customer_service
train
source
USER: Can you help me book a 1 star hotel that has free parking please? ASSISTANT: I am sorry there are no 1 star hotels in any area,can I get a price range and area please? USER: Let me think about that. What are some good local restaurants? ASSISTANT: There are over 100 restaurants in the city. Do you have a certain ...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Can you help me book a 1 star hotel that has free parking please? ASSISTANT: I am sorry there are no 1 star hotels in any area,can I get a price range and area please? US...
null
null
null
null
null
null
false
false
false
false
false
573
607
105
0.852528
0.147472
34
0.056013
512_1k
MIT
redistributable
MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio.
Taskmaster2-train-78
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: Hi. I'm looking to book a hotel room, please. ASSISTANT: Hello. How can I help you? Where would you like to find your hotel? USER: In Naples, Florida. ASSISTANT: I can help you find the right hotel for you in Naples, Florida. How many people will there be? USER: Okay, Two people. ASSISTANT: How many beds or rooms...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Hi. I'm looking to book a hotel room, please. ASSISTANT: Hello. How can I help you? Where would you like to find your hotel? USER: In Naples, Florida. ASSISTANT: I can he...
null
null
null
null
null
null
false
false
false
false
false
836
870
109
0.888662
0.111338
34
0.03908
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
MULTIWOZ2_2-train-2689
Salesforce/dialogstudio
MULTIWOZ2_2
customer_service
train
source
USER: I'm looking for an expensive restaurant in the Centre. ASSISTANT: There are 33 expensive restaurants in the centre of town. Do you have a food preference? USER: I would really love to find an expensive Polish restaurant. ASSISTANT: I'm sorry but there are no expensive Polish restaurants in the centre. Would you l...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I'm looking for an expensive restaurant in the Centre. ASSISTANT: There are 33 expensive restaurants in the centre of town. Do you have a food preference? USER: I would r...
null
null
null
null
null
null
false
false
false
false
false
553
587
105
0.848266
0.151734
34
0.057922
512_1k
MIT
redistributable
MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio.
Taskmaster2-train-3903
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: I'm trying to find a flight to Atlanta, Georgia next week, Monday, And returning Thursday. ASSISTANT: Okay, See you like to go to Atlanta? USER: Yes. ASSISTANT: And what were the dates again? USER: Next Monday, The 20th, And coming back Thursday, The 23rd. ASSISTANT: Thank you for those dates and what preferences...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I'm trying to find a flight to Atlanta, Georgia next week, Monday, And returning Thursday. ASSISTANT: Okay, See you like to go to Atlanta? USER: Yes. ASSISTANT: And what ...
null
null
null
null
null
null
false
false
false
false
false
515
549
104
0.840735
0.159265
34
0.061931
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster2-train-1218
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: I'd like help finding a hotel in New Orleans. ASSISTANT: When would you like to go to New Orleans? USER: That'd be February 20th. ASSISTANT: What is your return date? USER: February 25th. ASSISTANT: What preferences do you have for the hotel? USER: I'm looking for a hotel with a three-star rating or above. ASSIST...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I'd like help finding a hotel in New Orleans. ASSISTANT: When would you like to go to New Orleans? USER: That'd be February 20th. ASSISTANT: What is your return date? USE...
null
null
null
null
null
null
false
false
false
false
false
514
548
104
0.840491
0.159509
34
0.062044
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster3-train-3588
Salesforce/dialogstudio
Taskmaster3
customer_service
train
source
USER: We would like to see Impractical Jokers: the movie tomorrow night. There will be two of us. ASSISTANT: Two people for Impractical Jokers: the movie. What time tomorrow? USER: We want something around 9 or 10 pm. ASSISTANT: One moment, I will check that for you. USER: Thank you ASSISTANT: There is a 9:05 pm showin...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: We would like to see Impractical Jokers: the movie tomorrow night. There will be two of us. ASSISTANT: Two people for Impractical Jokers: the movie. What time tomorrow? U...
null
null
null
null
null
null
false
false
false
false
false
502
536
104
0.8375
0.1625
34
0.063433
512_1k
CC BY 4.0
redistributable
Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster3-train-3423
Salesforce/dialogstudio
Taskmaster3
customer_service
train
source
USER: Hi! I want to buy tickets for tonight. Can I get the assistance? ASSISTANT: Sure! Which city do you reside? USER: I belong to Spring Hills, Kansas. ASSISTANT: Great! May I know your movie genre that you prefer? USER: I like horror and action and do suggest me for these two genre. ASSISTANT: Okay! Form the new rel...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Hi! I want to buy tickets for tonight. Can I get the assistance? ASSISTANT: Sure! Which city do you reside? USER: I belong to Spring Hills, Kansas. ASSISTANT: Great! May ...
null
null
null
null
null
null
false
false
false
false
false
478
512
104
0.831169
0.168831
34
0.066406
512_1k
CC BY 4.0
redistributable
Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
MULTIWOZ2_2-train-2545
Salesforce/dialogstudio
MULTIWOZ2_2
customer_service
train
source
USER: Can you help me find Arbury Lodge Guesthouse? Thanks. ASSISTANT: Sure, it's located at 82 arbury road. Do you want their phone number? USER: Yes I need to know whether they have free parking, star of the hotel, and phone number. ASSISTANT: The arbury lodge guesthouse is a 4 star hotel that offers free parking. Yo...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Can you help me find Arbury Lodge Guesthouse? Thanks. ASSISTANT: Sure, it's located at 82 arbury road. Do you want their phone number? USER: Yes I need to know whether th...
null
null
null
null
null
null
false
false
false
false
false
542
576
105
0.845815
0.154185
34
0.059028
512_1k
MIT
redistributable
MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio.
ABCD-train-2474
Salesforce/dialogstudio
ABCD
customer_service
train
source
ASSISTANT: Thanks for choosing AcmeBrands! How can I help you today? USER: I just received an email telling me I was receiving some shirts from your company. That is not what I ordered. Can you check on it for me? ASSISTANT: Of course. Can you please give me your full name so that I can pull up your account? USER: It i...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: ASSISTANT: Thanks for choosing AcmeBrands! How can I help you today? USER: I just received an email telling me I was receiving some shirts from your company. That is not what I...
{"intent": "status", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []}
null
status
null
null
null
false
true
false
false
false
521
555
104
0.842185
0.157815
34
0.061261
512_1k
MIT
redistributable
ABCD (Action-Based Conversations Dataset), ASAPP Research, MIT License. https://github.com/asappresearch/abcd — via Salesforce/dialogstudio.
MULTIWOZ2_2-train-571
Salesforce/dialogstudio
MULTIWOZ2_2
customer_service
train
source
USER: I'm interested in 4 star hotels in the centre of town. ASSISTANT: I've located one 4 star hotel, University Arms Hotel located on Regent Street. It is an expensive hotel, but has internet and parking. Would you like to book a room? USER: I would prefer a hotel in the moderate price range. ASSISTANT: There are no ...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I'm interested in 4 star hotels in the centre of town. ASSISTANT: I've located one 4 star hotel, University Arms Hotel located on Regent Street. It is an expensive hotel,...
null
null
null
null
null
null
false
false
false
false
false
523
557
104
0.842663
0.157337
34
0.061041
512_1k
MIT
redistributable
MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio.
SalesBot-train-1203
Salesforce/dialogstudio
SalesBot
customer_service
train
source
USER: I wish I could dance, but I don't think I have the coordination for it. ASSISTANT: You don't need to be coordinated to dance, you just have to have fun. USER: I guess you're right. Maybe I should give it a try. Do you have any hobbies? ASSISTANT: Yes, I love to cook and bake. What about you? What kind of hobbies ...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I wish I could dance, but I don't think I have the coordination for it. ASSISTANT: You don't need to be coordinated to dance, you just have to have fun. USER: I guess you...
{"intent": "PlaySong", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []}
null
PlaySong
null
null
null
false
true
false
false
false
621
655
106
0.86071
0.13929
34
0.051908
512_1k
null
no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text)
SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic.
Taskmaster2-train-1594
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: Hi, I'd like to find out more about a hotel I plan to stay at. ASSISTANT: Okay. What is the name of the hotel? USER: The Inn at Squaw Creek in Squaw Valley, California. ASSISTANT: Okay. What would you like to know? USER: Can you check out in the woods? ASSISTANT: No, it's not out in the woods. USER: Okay, great. ...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Hi, I'd like to find out more about a hotel I plan to stay at. ASSISTANT: Okay. What is the name of the hotel? USER: The Inn at Squaw Creek in Squaw Valley, California. A...
null
null
null
null
null
null
false
false
false
false
false
493
527
104
0.835182
0.164818
34
0.064516
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
SalesBot-train-774
Salesforce/dialogstudio
SalesBot
customer_service
train
source
USER: I like all kinds of food, but my favorite is Italian. What about you? ASSISTANT: I love italian food as well. I am going to U of Michigan so I will be eating a lot of it. USER: I've never been to Michigan, but I've always wanted to go. Have you been there before? ASSISTANT: Yes, I have been there a few times. I...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I like all kinds of food, but my favorite is Italian. What about you? ASSISTANT: I love italian food as well. I am going to U of Michigan so I will be eating a lot of it...
{"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []}
null
FindAttractions
null
null
null
false
true
false
false
false
513
547
104
0.840246
0.159754
34
0.062157
512_1k
null
no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text)
SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic.
Taskmaster3-train-1151
Salesforce/dialogstudio
Taskmaster3
customer_service
train
source
USER: Good morning! I was hoping to go to the movies today and was hoping you could help me book that. ASSISTANT: I would be happy to help. Where are you located? USER: I live in Needles, California. ASSISTANT: Okay, and how many tickets would you like? USER: Two tickets please. Two friends and I are going but I only n...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Good morning! I was hoping to go to the movies today and was hoping you could help me book that. ASSISTANT: I would be happy to help. Where are you located? USER: I live ...
null
null
null
null
null
null
false
false
false
false
false
494
528
104
0.835443
0.164557
34
0.064394
512_1k
CC BY 4.0
redistributable
Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster2-train-2625
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: Hi. Yes, I'd like help finding a flight to New York. ASSISTANT: Which airport in New York? La Guardia or JFK? USER: I'd like JFK, please. ASSISTANT: Okay and from Seattle, right? USER: Yes, that's right. ASSISTANT: Alright, what can you tell me? USER: I need to fly tomorrow. It's an emergency, unfortunately. And,...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Hi. Yes, I'd like help finding a flight to New York. ASSISTANT: Which airport in New York? La Guardia or JFK? USER: I'd like JFK, please. ASSISTANT: Okay and from Seattle...
null
null
null
null
null
null
false
false
false
false
false
625
659
106
0.861438
0.138562
34
0.051593
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster2-train-1345
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: I'm looking to find a hotel in New Orleans, Louisiana. ASSISTANT: When would you like to stay in New Orleans? USER: I'd like to stay from March 18th until the 23rd. ASSISTANT: What preferences do you have for this hotel? USER: Well, I'm looking for a hotel that's rated four stars and up. I'm looking for a room th...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I'm looking to find a hotel in New Orleans, Louisiana. ASSISTANT: When would you like to stay in New Orleans? USER: I'd like to stay from March 18th until the 23rd. ASSIS...
null
null
null
null
null
null
false
false
false
false
false
534
568
104
0.845238
0.154762
34
0.059859
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster2-train-1078
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: I'd like help finding a hotel in San Francisco. ASSISTANT: Hi, How can I help you? Can you give me some specifications? USER: I like hotel with the free breakfast and also a restaurant and bar. I like to see the location is to be inside the city and valet parking, As well. I'd like to also see the star rating of ...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I'd like help finding a hotel in San Francisco. ASSISTANT: Hi, How can I help you? Can you give me some specifications? USER: I like hotel with the free breakfast and als...
null
null
null
null
null
null
false
false
false
false
false
541
575
104
0.846834
0.153166
34
0.05913
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
SalesBot-train-855
Salesforce/dialogstudio
SalesBot
customer_service
train
source
USER: It was a seafood place. I'm not a big fan of fish, but it was really good. ASSISTANT: Seafood is good, but I'm more of a meat and potatoes kind of guy. USER: Potatoes are good too. I don't eat a lot of meat because I'm a vegetarian. ASSISTANT: Vegetarianism is good for the environment, so I respect that. What do ...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: It was a seafood place. I'm not a big fan of fish, but it was really good. ASSISTANT: Seafood is good, but I'm more of a meat and potatoes kind of guy. USER: Potatoes are...
{"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []}
null
FindAttractions
null
null
null
false
true
false
false
false
478
512
104
0.831169
0.168831
34
0.066406
512_1k
null
no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text)
SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic.
MULTIWOZ2_2-train-98
Salesforce/dialogstudio
MULTIWOZ2_2
customer_service
train
source
USER: Hi, I need to find an expensive Chinese restaurant. ASSISTANT: Do you have a preference to area. There are 9 expensive Chinese restaurants. USER: yes, I`d like an expensive Chinese restaurant in the area of south, thank you. ASSISTANT: There are 2 expensive Chinese restaurants in the south side. The Peking Restau...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Hi, I need to find an expensive Chinese restaurant. ASSISTANT: Do you have a preference to area. There are 9 expensive Chinese restaurants. USER: yes, I`d like an expensi...
null
null
null
null
null
null
false
false
false
false
false
602
636
105
0.8583
0.1417
34
0.053459
512_1k
MIT
redistributable
MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio.
MULTIWOZ2_2-train-2801
Salesforce/dialogstudio
MULTIWOZ2_2
customer_service
train
source
USER: Yes I am looking for a train that arrives by 20:00 that is going to ely ASSISTANT: I have one that will arrive by 18:07. Do you have the day you would like to travel? USER: Yes, I'd like to travel on Tuesday, departing from Cambridge please. ASSISTANT: Okay, how about TR7733, leaving at 17:50 and arriving by 18:0...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Yes I am looking for a train that arrives by 20:00 that is going to ely ASSISTANT: I have one that will arrive by 18:07. Do you have the day you would like to travel? USE...
null
null
null
null
null
null
false
false
false
false
false
495
529
104
0.835703
0.164297
34
0.064272
512_1k
MIT
redistributable
MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio.
SalesBot-train-1633
Salesforce/dialogstudio
SalesBot
customer_service
train
source
USER: Lobster traps are fun to catch. Do you catch a lot of lobsters? ASSISTANT: I found [count] other attractions I could visit. I found [count] things I could help with. Are you interested in visiting [attraction_name] that can be fun? USER: Can you find me some attractions to visit in my spare time? I want to visit ...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Lobster traps are fun to catch. Do you catch a lot of lobsters? ASSISTANT: I found [count] other attractions I could visit. I found [count] things I could help with. Are ...
{"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []}
null
FindAttractions
null
null
null
false
true
false
false
false
528
562
104
0.843844
0.156156
34
0.060498
512_1k
null
no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text)
SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic.
Taskmaster3-train-2646
Salesforce/dialogstudio
Taskmaster3
customer_service
train
source
USER: Hey! I haven't talked to you in a while. How about we go out and see a movie tonight? ASSISTANT: OK. And in what city? USER: I was thinking about checking out the new theater that just opened up in Creek's End, Oregon. ASSISTANT: Creek’s End, Oregon. Got it. Is there a particular movie you have in mind? USER: I w...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Hey! I haven't talked to you in a while. How about we go out and see a movie tonight? ASSISTANT: OK. And in what city? USER: I was thinking about checking out the new the...
null
null
null
null
null
null
false
false
false
false
false
512
546
104
0.84
0.16
34
0.062271
512_1k
CC BY 4.0
redistributable
Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster3-train-1042
Salesforce/dialogstudio
Taskmaster3
customer_service
train
source
USER: I've heard there's a documentary film currently playing in Spring Hills, Kansas. Can you tell me more about it? ASSISTANT: Certainly. Searching movies. There are five movies currently playing in Spring Hill, Kansas. One of them is a G-rated Documentary film. Is this what you are looking for? USER: I'm not sure. W...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I've heard there's a documentary film currently playing in Spring Hills, Kansas. Can you tell me more about it? ASSISTANT: Certainly. Searching movies. There are five mov...
null
null
null
null
null
null
false
false
false
false
false
589
623
105
0.855769
0.144231
34
0.054575
512_1k
CC BY 4.0
redistributable
Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
SalesBot-train-445
Salesforce/dialogstudio
SalesBot
customer_service
train
source
USER: I try to be. My wife and I are very supportive of each other. Do you have a family? ASSISTANT: Yes, I have a wife and two kids. They are my world. What do you do for a living? USER: I work as a dance instructor. It's a lot of fun and I get to meet new people all the time. ASSISTANT: That sounds like a fun job. I ...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I try to be. My wife and I are very supportive of each other. Do you have a family? ASSISTANT: Yes, I have a wife and two kids. They are my world. What do you do for a li...
{"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []}
null
FindMovies
null
null
null
false
true
false
false
false
577
611
105
0.853352
0.146648
34
0.055646
512_1k
null
no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text)
SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic.
SalesBot-train-710
Salesforce/dialogstudio
SalesBot
customer_service
train
source
USER: What kind of studies do you do? I'm a police officer in the state of Michigan. ASSISTANT: I am majoring in business administration. What do you like to do in your free time? USER: I like to play video games and watch movies. I also like to bake. What about you? ASSISTANT: I enjoy playing video games as well. What...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: What kind of studies do you do? I'm a police officer in the state of Michigan. ASSISTANT: I am majoring in business administration. What do you like to do in your free ti...
{"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []}
null
FindMovies
null
null
null
false
true
false
false
false
514
548
104
0.840491
0.159509
34
0.062044
512_1k
null
no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text)
SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic.
Taskmaster2-train-2226
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: Hi. I was wondering if you could help me find a room in Phoenix for this week. ASSISTANT: Great, I can assist you with that. USER: Perfect. ASSISTANT: Just to confirm, you would like a hotel in phoenix arizona. USER: Perfect. Yes, that's right. ASSISTANT: What dates do you plan on staying there? USER: Well, I'm c...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Hi. I was wondering if you could help me find a room in Phoenix for this week. ASSISTANT: Great, I can assist you with that. USER: Perfect. ASSISTANT: Just to confirm, yo...
null
null
null
null
null
null
false
false
false
false
false
524
558
104
0.8429
0.1571
34
0.060932
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
SalesBot-train-315
Salesforce/dialogstudio
SalesBot
customer_service
train
source
USER: Thank you. I hope so. I've been working at the library for a few years now. ASSISTANT: Libraries are a great place to work. I wish I had a job like that. USER: I love it. I work in the children's section. What do you do for a living? ASSISTANT: I don't work right now. I spend most of my time riding horses. Do you...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Thank you. I hope so. I've been working at the library for a few years now. ASSISTANT: Libraries are a great place to work. I wish I had a job like that. USER: I love it....
{"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []}
null
FindMovies
null
null
null
false
true
false
false
false
478
512
104
0.831169
0.168831
34
0.066406
512_1k
null
no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text)
SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic.
MULTIWOZ2_2-train-1261
Salesforce/dialogstudio
MULTIWOZ2_2
customer_service
train
source
USER: I'm looking for a moderate priced place to stay with free wifi. ASSISTANT: What day will you be arriving at the hotel and how long are you staying? USER: I am not sure what day, I am just researching now. I would like to have a 4 star hotel. Are there any options? ASSISTANT: I have about 11 guesthouses that are a...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I'm looking for a moderate priced place to stay with free wifi. ASSISTANT: What day will you be arriving at the hotel and how long are you staying? USER: I am not sure wh...
null
null
null
null
null
null
false
false
false
false
false
522
556
104
0.842424
0.157576
34
0.061151
512_1k
MIT
redistributable
MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio.
SalesBot-train-1526
Salesforce/dialogstudio
SalesBot
customer_service
train
source
USER: I'm going to the Bahamas. I've never been, but I've always wanted to go. ASSISTANT: That sounds like a lot of fun. I would love to go to the Caribbean. USER: Do you have any pets? I have a Maine coon cat and he's the best. ASSISTANT: No, I don't. I wish I had a cat, but my apartment doesn't allow pets. USER: Aww,...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I'm going to the Bahamas. I've never been, but I've always wanted to go. ASSISTANT: That sounds like a lot of fun. I would love to go to the Caribbean. USER: Do you have ...
{"intent": "LookupMusic", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []}
null
LookupMusic
null
null
null
false
true
false
false
false
615
649
106
0.859603
0.140397
34
0.052388
512_1k
null
no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text)
SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic.
MULTIWOZ2_2-train-1499
Salesforce/dialogstudio
MULTIWOZ2_2
customer_service
train
source
USER: I want to go to a museum. ASSISTANT: In which specific area of town are you interested? USER: I would like to stay in the centre area. ASSISTANT: There are many wonderful museums; is there anything more specific? Art, gallery, archaeology that you want to see? USER: An art gallery would be wonderful. ASSISTANT: H...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I want to go to a museum. ASSISTANT: In which specific area of town are you interested? USER: I would like to stay in the centre area. ASSISTANT: There are many wonderful...
null
null
null
null
null
null
false
false
false
false
false
492
526
104
0.834921
0.165079
34
0.064639
512_1k
MIT
redistributable
MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio.
SalesBot-train-100
Salesforce/dialogstudio
SalesBot
customer_service
train
source
USER: I love to travel, especially to new places. What is your favorite place to go on a walk? ASSISTANT: I found [count] attractions you may enjoy; [attraction_name]. USER: I am looking for some attractions to visit. ASSISTANT: Which city should I search in? USER: Find me something in SFO ASSISTANT: [attraction_name] ...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I love to travel, especially to new places. What is your favorite place to go on a walk? ASSISTANT: I found [count] attractions you may enjoy; [attraction_name]. USER: I ...
{"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []}
null
FindAttractions
null
null
null
false
true
false
false
false
513
547
104
0.840246
0.159754
34
0.062157
512_1k
null
no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text)
SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic.
Taskmaster2-train-2668
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: Hello. ASSISTANT: Hi there. USER: Today I need help putting together a round-trip flight from Sacramento to Chicago. ASSISTANT: Okay, great! USER: Yep. I'm looking to depart today and return in 3 days on July 20th. ASSISTANT: And what days? USER: And I'm looking for the latest possible to depart and return, as we...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Hello. ASSISTANT: Hi there. USER: Today I need help putting together a round-trip flight from Sacramento to Chicago. ASSISTANT: Okay, great! USER: Yep. I'm looking to dep...
null
null
null
null
null
null
false
false
false
false
false
642
676
106
0.86445
0.13555
34
0.050296
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster2-train-2912
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: Yes, I'd like to find a flight to Amsterdam, The Netherlands. ASSISTANT: Okay, you're looking for a flight from Houston to Amsterdam? USER: Yes. Could I get a layover in Pittsburgh? ASSISTANT: Hold one sec. Not seeing any flights with a layover in Pittsburgh. USER: That's too bad. Well, then I will take any that ...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Yes, I'd like to find a flight to Amsterdam, The Netherlands. ASSISTANT: Okay, you're looking for a flight from Houston to Amsterdam? USER: Yes. Could I get a layover in ...
null
null
null
null
null
null
false
false
false
false
false
676
710
107
0.869033
0.130967
34
0.047887
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster2-train-160
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: Hi, I'd like help finding a hotel in New York City. ASSISTANT: Hello, how can I help you? I can help you with that. USER: Okay, great. I'll be stay from May 1st through the 4th. ASSISTANT: Okay. USER: I'd like a hotel that's in Times Square. ASSISTANT: Alright, what else? USER: And I want the price to be around $...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Hi, I'd like help finding a hotel in New York City. ASSISTANT: Hello, how can I help you? I can help you with that. USER: Okay, great. I'll be stay from May 1st through t...
null
null
null
null
null
null
false
false
false
false
false
592
626
105
0.856361
0.143639
34
0.054313
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
SalesBot-train-1089
Salesforce/dialogstudio
SalesBot
customer_service
train
source
USER: Yes, it can be very difficult to deal with. I hope they are able to get through it. ASSISTANT: I hope so too. Depression is a terrible thing to go through. I wish I could help them. USER: I'm sorry to hear that. Do you have any hobbies to take your mind off of things? ASSISTANT: I like to play video games. What a...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Yes, it can be very difficult to deal with. I hope they are able to get through it. ASSISTANT: I hope so too. Depression is a terrible thing to go through. I wish I could...
{"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []}
null
FindMovies
null
null
null
false
true
false
false
false
494
528
104
0.835443
0.164557
34
0.064394
512_1k
null
no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text)
SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic.
MULTIWOZ2_2-train-467
Salesforce/dialogstudio
MULTIWOZ2_2
customer_service
train
source
USER: I would like to find a hotel in the east. Can you help me? ASSISTANT: Sure, Express by holiday inn cambridge is located in the east. Free internet & parking 2 stars. Phone number is 01223866800 USER: I'd actually like to find a guesthouse in the east instead. I'd still like it to have free wifi. ASSISTANT: I have...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I would like to find a hotel in the east. Can you help me? ASSISTANT: Sure, Express by holiday inn cambridge is located in the east. Free internet & parking 2 stars. Phon...
null
null
null
null
null
null
false
false
false
false
false
537
571
104
0.845926
0.154074
34
0.059545
512_1k
MIT
redistributable
MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio.
Taskmaster3-train-1368
Salesforce/dialogstudio
Taskmaster3
customer_service
train
source
USER: I wanna go see a movie tonight. ASSISTANT: OK. Can you tell me the city and state where the theater is located? USER: It's been a long time since I've actually gone to a theater. I'm excited to see a movie again! ASSISTANT: Great. Can you tell me the city and state where you plan to see the movie? USER: Let's go ...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I wanna go see a movie tonight. ASSISTANT: OK. Can you tell me the city and state where the theater is located? USER: It's been a long time since I've actually gone to a ...
null
null
null
null
null
null
false
false
false
false
false
540
574
104
0.846608
0.153392
34
0.059233
512_1k
CC BY 4.0
redistributable
Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster2-train-1077
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: Hello? ASSISTANT: How can I help you? USER: Yes. I would like to find a hotel in West Palm Beach, Florida. ASSISTANT: Okay, what is your price range? USER: I'm looking for under $200 a night. The travel time will be from June 2nd through June 10th. And I'm looking for a four star or higher. Free breakfast and par...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Hello? ASSISTANT: How can I help you? USER: Yes. I would like to find a hotel in West Palm Beach, Florida. ASSISTANT: Okay, what is your price range? USER: I'm looking fo...
null
null
null
null
null
null
false
false
false
false
false
512
546
104
0.84
0.16
34
0.062271
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster2-train-797
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: Hi. I'd like help finding a hotel in New York City. ASSISTANT: Hello. Okay, when are you planning on staying in New York? USER: I'm planning on staying there January 5th, 2017. ASSISTANT: Okay, do you have any preferences for the hotel? USER: Yes, I do. ASSISTANT: What would you like to have in hotel? USER: Can y...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Hi. I'd like help finding a hotel in New York City. ASSISTANT: Hello. Okay, when are you planning on staying in New York? USER: I'm planning on staying there January 5th,...
null
null
null
null
null
null
false
false
false
false
false
694
728
107
0.871856
0.128144
34
0.046703
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster3-train-3148
Salesforce/dialogstudio
Taskmaster3
customer_service
train
source
USER: Hey, I want to go out to see a movie tonight. ASSISTANT: OK. Do you have anything in mind? USER: I don't. ASSISTANT: Sure. And what city are you looking in? USER: I'm in Brando, Texas ASSISTANT: Brando, Texas. Got it. And is there a particular type of movie you’d like to see? USER: I was hoping to see an action o...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Hey, I want to go out to see a movie tonight. ASSISTANT: OK. Do you have anything in mind? USER: I don't. ASSISTANT: Sure. And what city are you looking in? USER: I'm in ...
null
null
null
null
null
null
false
false
false
false
false
493
527
104
0.835182
0.164818
34
0.064516
512_1k
CC BY 4.0
redistributable
Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster3-train-2810
Salesforce/dialogstudio
Taskmaster3
customer_service
train
source
USER: Yes. I'm looking for movies currently playing in Hillview, Washington. ASSISTANT: I can help you with that. Searching. There are four movies currently playing in Hillview, Washington. USER: Are any of them comedies? ASSISTANT: Yes. There are two movies that may meet your criteria. Both are Comedies. "King Johnny"...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Yes. I'm looking for movies currently playing in Hillview, Washington. ASSISTANT: I can help you with that. Searching. There are four movies currently playing in Hillview...
null
null
null
null
null
null
false
false
false
false
false
630
664
106
0.862338
0.137662
34
0.051205
512_1k
CC BY 4.0
redistributable
Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster2-train-51
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: Hi, I need a hotel in St. Louis, Missouri. ASSISTANT: Okay and What are the dates? And how many rooms? USER: It will be on March 5th through the 9th. Two rooms. ASSISTANT: Okay, for 4 nights. What else? USER: I want the hotel to be not more than $200 a night. I would like two beds in each room, at least a queen s...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Hi, I need a hotel in St. Louis, Missouri. ASSISTANT: Okay and What are the dates? And how many rooms? USER: It will be on March 5th through the 9th. Two rooms. ASSISTANT...
null
null
null
null
null
null
false
false
false
false
false
499
533
104
0.836735
0.163265
34
0.06379
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
ABCD-train-1669
Salesforce/dialogstudio
ABCD
customer_service
train
source
ASSISTANT: Hi, thanks for contacting Acme client support. How can I help you today? USER: Yes, I bought a shirt from y'all and when I got is, I realized that the color doesn't flatter my skin tone. I need to return it. ASSISTANT: I understand, I'd be happy to look into that for you. Can I start by getting your full na...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: ASSISTANT: Hi, thanks for contacting Acme client support. How can I help you today? USER: Yes, I bought a shirt from y'all and when I got is, I realized that the color doesn't ...
{"intent": "return_color", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []}
null
return_color
null
null
null
false
true
false
false
false
493
527
104
0.835182
0.164818
34
0.064516
512_1k
MIT
redistributable
ABCD (Action-Based Conversations Dataset), ASAPP Research, MIT License. https://github.com/asappresearch/abcd — via Salesforce/dialogstudio.
ABCD-train-1785
Salesforce/dialogstudio
ABCD
customer_service
train
source
ASSISTANT: Hi how can I help you today? USER: Hello. I want some information about the membership levels. I am considering buying some things and would like to know more about membership. ASSISTANT: Sure thing, can I get your first name, to better address you? USER: Sanya ASSISTANT: Thanks Sanya! Let me find that info ...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: ASSISTANT: Hi how can I help you today? USER: Hello. I want some information about the membership levels. I am considering buying some things and would like to know more about ...
{"intent": "membership_1", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []}
null
membership_1
null
null
null
false
true
false
false
false
556
590
105
0.848921
0.151079
34
0.057627
512_1k
MIT
redistributable
ABCD (Action-Based Conversations Dataset), ASAPP Research, MIT License. https://github.com/asappresearch/abcd — via Salesforce/dialogstudio.
SalesBot-train-1941
Salesforce/dialogstudio
SalesBot
customer_service
train
source
USER: Video games are fun. What kind of games do you and your girlfriend like to play? ASSISTANT: We play Call of Duty, Battlefield, and other shooter games. What about you? USER: I don't play video games much, but I do like to watch them on TV. My favorite is The Walking Dead. ASSISTANT: I've never seen that show. I'v...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Video games are fun. What kind of games do you and your girlfriend like to play? ASSISTANT: We play Call of Duty, Battlefield, and other shooter games. What about you? US...
{"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []}
null
FindMovies
null
null
null
false
true
false
false
false
500
534
104
0.836991
0.163009
34
0.06367
512_1k
null
no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text)
SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic.
Taskmaster3-train-831
Salesforce/dialogstudio
Taskmaster3
customer_service
train
source
USER: I'm in the mood to go to the movies tonight. ASSISTANT: Sure. What movie would you like to see? USER: Can you tell me what's showing at Boulevard 14 Cinema in Petaluma, CA? ASSISTANT: OK. Boulevard 14 Cinema in Petaluma, California is showing three movies: No Time To Die, Mulan, and Emma. USER: Can you tell me so...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I'm in the mood to go to the movies tonight. ASSISTANT: Sure. What movie would you like to see? USER: Can you tell me what's showing at Boulevard 14 Cinema in Petaluma, C...
null
null
null
null
null
null
false
false
false
false
false
479
513
104
0.831442
0.168558
34
0.066277
512_1k
CC BY 4.0
redistributable
Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster3-train-2632
Salesforce/dialogstudio
Taskmaster3
customer_service
train
source
USER: I'd really love to go to the movies tonight. ASSISTANT: Sure. What movie would you like to see? USER: Not sure. But I'd like to know what's playing at Boulevard 14 Cinema in Petaluma, California. ASSISTANT: OK. Boulevard 14 Cinema in Petaluma, California is showing three movies: No Time To Die, Mulan, and Emma. U...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I'd really love to go to the movies tonight. ASSISTANT: Sure. What movie would you like to see? USER: Not sure. But I'd like to know what's playing at Boulevard 14 Cinema...
null
null
null
null
null
null
false
false
false
false
false
511
545
104
0.839753
0.160247
34
0.062385
512_1k
CC BY 4.0
redistributable
Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
SalesBot-train-1673
Salesforce/dialogstudio
SalesBot
customer_service
train
source
USER: I'm sorry to hear that. Do you have any hobbies that you can do in your dorm? ASSISTANT: I like to play video games and watch movies. What about you? What do you like to do? USER: I enjoy swimming and going to the gym. I also like to read. What kind of video games do you play? ASSISTANT: I play a lot of Call of D...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I'm sorry to hear that. Do you have any hobbies that you can do in your dorm? ASSISTANT: I like to play video games and watch movies. What about you? What do you like to ...
{"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []}
null
FindAttractions
null
null
null
false
true
false
false
false
769
803
108
0.881449
0.118551
34
0.042341
512_1k
null
no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text)
SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic.
Taskmaster2-train-3373
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: Hello. I need help in booking a flight. ASSISTANT: Where would you like to go? USER: Rotterdam in the Netherlands. ASSISTANT: When are you planning on going there? USER: I'd like to leave on June 4th and come back on June 8th. I'm looking for spec Julie G & Company. ASSISTANT: What preferences do you have for thi...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Hello. I need help in booking a flight. ASSISTANT: Where would you like to go? USER: Rotterdam in the Netherlands. ASSISTANT: When are you planning on going there? USER: ...
null
null
null
null
null
null
false
false
false
false
false
791
825
108
0.884244
0.115756
34
0.041212
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster3-train-2509
Salesforce/dialogstudio
Taskmaster3
customer_service
train
source
USER: I HEARD ABOUT HARLEY QUIN EXPLOSIVE BREAK WITH THE JOKER CAN YOU PLEASE TELL SOMETHING ABOUT THE STORY. ASSISTANT: Happy to help! Let me just confirm that the movie you're talking about is HARLEY QUINN: BIRDS OF PREY.. Is that right? USER: That’s right. ASSISTANT: OK. HARLEY QUINN: BIRDS OF PREY. is playing at bo...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I HEARD ABOUT HARLEY QUIN EXPLOSIVE BREAK WITH THE JOKER CAN YOU PLEASE TELL SOMETHING ABOUT THE STORY. ASSISTANT: Happy to help! Let me just confirm that the movie you'r...
null
null
null
null
null
null
false
false
false
false
false
480
514
104
0.831715
0.168285
34
0.066148
512_1k
CC BY 4.0
redistributable
Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
MULTIWOZ2_2-train-3362
Salesforce/dialogstudio
MULTIWOZ2_2
customer_service
train
source
USER: I am looking for a restaurant in Cambridge that serves south indian food. ASSISTANT: I am sorry there are no restaurants in the are that match that description. USER: What kind of moderately-priced restaurants are there in the center of town, then? ASSISTANT: We've got 21 moderately-priced restaurants in the cent...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I am looking for a restaurant in Cambridge that serves south indian food. ASSISTANT: I am sorry there are no restaurants in the are that match that description. USER: Wha...
null
null
null
null
null
null
false
false
false
false
false
618
652
106
0.860158
0.139842
34
0.052147
512_1k
MIT
redistributable
MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio.
SalesBot-train-1788
Salesforce/dialogstudio
SalesBot
customer_service
train
source
USER: That sounds like a lot of fun! I'm a waitress so I don't have much free time. ASSISTANT: I can understand that. I am a full time student and work part time at a grocery store. USER: What are you studying? I'm studying to be a nurse. I want to help people. ASSISTANT: I am studying nursing as well. My husband wants...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: That sounds like a lot of fun! I'm a waitress so I don't have much free time. ASSISTANT: I can understand that. I am a full time student and work part time at a grocery s...
{"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []}
null
FindMovies
null
null
null
false
true
false
false
false
561
595
105
0.85
0.15
34
0.057143
512_1k
null
no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text)
SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic.
Taskmaster3-train-3174
Salesforce/dialogstudio
Taskmaster3
customer_service
train
source
USER: Hey! I'm interested in seeing a movie tonight. ASSISTANT: Sure. What movie would you like to see? USER: I'm not sure, but I'd like to go to the Boulevard 14 Cinema in Petaluma, California. Do you know what's showing? ASSISTANT: OK. Boulevard 14 Cinema in Petaluma, California is showing three movies: No Time To Di...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Hey! I'm interested in seeing a movie tonight. ASSISTANT: Sure. What movie would you like to see? USER: I'm not sure, but I'd like to go to the Boulevard 14 Cinema in Pet...
null
null
null
null
null
null
false
false
false
false
false
519
553
104
0.841705
0.158295
34
0.061483
512_1k
CC BY 4.0
redistributable
Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
SalesBot-train-1543
Salesforce/dialogstudio
SalesBot
customer_service
train
source
USER: I don't have any pets, but I do have a lot of family. How about you? ASSISTANT: I have four cats and two dogs. Do you have any hobbies that you like to do? USER: I like to read a lot. I also like to play video games. What do you do for fun? ASSISTANT: I enjoy skiing and skateboarding. What kind of video games do ...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I don't have any pets, but I do have a lot of family. How about you? ASSISTANT: I have four cats and two dogs. Do you have any hobbies that you like to do? USER: I like t...
{"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []}
null
FindMovies
null
null
null
false
true
false
false
false
640
674
106
0.864103
0.135897
34
0.050445
512_1k
null
no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text)
SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic.
Taskmaster2-train-2559
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: Hello. I'm going to be visiting my girlfriend in the next upcoming week, so I need to book a round trip flight to Portland, Oregon. ASSISTANT: I can help you get there. I see that you're in New York City, which airport in New York do you want to fly out from? USER: What are the options? ASSISTANT: JFK, Newark and...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Hello. I'm going to be visiting my girlfriend in the next upcoming week, so I need to book a round trip flight to Portland, Oregon. ASSISTANT: I can help you get there. I...
null
null
null
null
null
null
false
false
false
false
false
573
607
105
0.852528
0.147472
34
0.056013
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster2-train-3343
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: Hello, I'm looking for multi-city flights. I'm heading to Houston, Then to Orlando and then return back to LA. ASSISTANT: I can help you book a flight. I see that you're in Los Angeles, Is that where you want to fly out from? USER: Yes. I'd like to fly out on Sunday, March 26th, Morning flight. ASSISTANT: Okay, G...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Hello, I'm looking for multi-city flights. I'm heading to Houston, Then to Orlando and then return back to LA. ASSISTANT: I can help you book a flight. I see that you're ...
null
null
null
null
null
null
false
false
false
false
false
528
562
104
0.843844
0.156156
34
0.060498
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
SalesBot-train-1363
Salesforce/dialogstudio
SalesBot
customer_service
train
source
USER: That's cool. I've never been to Japan, but I'd love to go one day. ASSISTANT: Japan is a great place to visit. I have been to Tokyo a few times. USER: Ok ASSISTANT: Hi, i need a help, i am interested to go some where, Could you show me some attractions to visit in Toronto. USER: Sure, i have found an attraction i...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: That's cool. I've never been to Japan, but I'd love to go one day. ASSISTANT: Japan is a great place to visit. I have been to Tokyo a few times. USER: Ok ASSISTANT: Hi, i...
{"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []}
null
FindAttractions
null
null
null
false
true
false
false
false
534
568
104
0.845238
0.154762
34
0.059859
512_1k
null
no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text)
SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic.
Taskmaster3-train-2633
Salesforce/dialogstudio
Taskmaster3
customer_service
train
source
USER: I would like to go out to the movies this evening. ASSISTANT: Sure. What movie would you like to see? USER: Can you tell me what is playing at Boulevard 14 Cinema. It is in Petaluma, California. ASSISTANT: OK. Boulevard 14 Cinema in Petaluma, California is showing three movies: No Time To Die, Mulan, and Emma. US...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I would like to go out to the movies this evening. ASSISTANT: Sure. What movie would you like to see? USER: Can you tell me what is playing at Boulevard 14 Cinema. It is ...
null
null
null
null
null
null
false
false
false
false
false
493
527
104
0.835182
0.164818
34
0.064516
512_1k
CC BY 4.0
redistributable
Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
SalesBot-train-329
Salesforce/dialogstudio
SalesBot
customer_service
train
source
USER: No, I didn't want to make a big deal out of it. I was just happy to be remembered. ASSISTANT: That's a good way to look at it. What did you do for your birthday this year? USER: I went out to eat with some friends. It was a lot of fun. What about you? ASSISTANT: I went to a comedy club and had a great time. What ...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: No, I didn't want to make a big deal out of it. I was just happy to be remembered. ASSISTANT: That's a good way to look at it. What did you do for your birthday this year...
{"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []}
null
FindMovies
null
null
null
false
true
false
false
false
707
741
107
0.873821
0.126179
34
0.045884
512_1k
null
no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text)
SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic.
Taskmaster3-train-3120
Salesforce/dialogstudio
Taskmaster3
customer_service
train
source
USER: Alexa, is the new Star Wars movie playing near me ASSISTANT: Yes, I have multiple theaters near you Harkins Tempe, Harkins Chandler, Alamo Drafthouse Mesa, Harkins Mesa USER: Alexa, What are the times for Star Wars at Harkins 20 in Chandler. ASSISTANT: The times for Star Wars: The Rise of Skywalker at Harkins Cha...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Alexa, is the new Star Wars movie playing near me ASSISTANT: Yes, I have multiple theaters near you Harkins Tempe, Harkins Chandler, Alamo Drafthouse Mesa, Harkins Mesa U...
null
null
null
null
null
null
false
false
false
false
false
503
537
104
0.837754
0.162246
34
0.063315
512_1k
CC BY 4.0
redistributable
Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
SalesBot-train-1251
Salesforce/dialogstudio
SalesBot
customer_service
train
source
USER: I know what you mean. I am not very good at it either. I just like to do it for fun. ASSISTANT: Do you have any siblings? My brother and I are twins and we do tap dancing together. USER: No, I don't. I'm an only child. I wish I had a sibling though. ASSISTANT: I'm sorry to hear that. I bet you have a lot of fun w...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I know what you mean. I am not very good at it either. I just like to do it for fun. ASSISTANT: Do you have any siblings? My brother and I are twins and we do tap dancing...
{"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []}
null
FindMovies
null
null
null
false
true
false
false
false
573
607
105
0.852528
0.147472
34
0.056013
512_1k
null
no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text)
SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic.
SalesBot-train-1348
Salesforce/dialogstudio
SalesBot
customer_service
train
source
USER: Yes, it was very rewarding. What did you do to take care of your sister's pet? ASSISTANT: I took it to the vet and gave it a bath. It was very nice of me. USER: That's very kind of you. I'm sure your sister appreciated it. What kind of pet is it? ASSISTANT: It's a bearded dragon. I've always wanted one, but I'm a...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Yes, it was very rewarding. What did you do to take care of your sister's pet? ASSISTANT: I took it to the vet and gave it a bath. It was very nice of me. USER: That's ve...
{"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []}
null
FindMovies
null
null
null
false
true
false
false
false
598
632
105
0.857531
0.142469
34
0.053797
512_1k
null
no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text)
SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic.
Taskmaster2-train-2244
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: I'd like your help finding a hotel in New Orleans. ASSISTANT: When would you like to stay in New Orleans? USER: I would be staying there from May 1st to May 10th. ASSISTANT: You said May 1st to May 10th? USER: That's correct. And it'd be for two adults. ASSISTANT: Okay. What preferences do you have for the hotel ...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I'd like your help finding a hotel in New Orleans. ASSISTANT: When would you like to stay in New Orleans? USER: I would be staying there from May 1st to May 10th. ASSISTA...
null
null
null
null
null
null
false
false
false
false
false
491
525
104
0.834658
0.165342
34
0.064762
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
SalesBot-train-989
Salesforce/dialogstudio
SalesBot
customer_service
train
source
USER: I agree. I live in New York City, so we get a lot of hurricanes. ASSISTANT: I've never been to New York, but I've always wanted to go. Do you like it there? USER: Yes, I love it here. It's the most populous city in the United States. ASSISTANT: That's great to hear. I'm glad you love it there. Have you ever be...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I agree. I live in New York City, so we get a lot of hurricanes. ASSISTANT: I've never been to New York, but I've always wanted to go. Do you like it there? USER: Yes, I...
{"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []}
null
FindAttractions
null
null
null
false
true
false
false
false
631
665
106
0.862516
0.137484
34
0.051128
512_1k
null
no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text)
SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic.
Taskmaster3-train-1456
Salesforce/dialogstudio
Taskmaster3
customer_service
train
source
USER: Hi there! I'm really hoping to go out and see a movie tonight. ASSISTANT: OK. And in what city? USER: A theater in Creek's End, Oregon would be best for me. ASSISTANT: Creek’s End, Oregon. Got it. Is there a particular movie you have in mind? USER: Yes! I was hoping to see Mulan. I haven't seen that movie in so m...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Hi there! I'm really hoping to go out and see a movie tonight. ASSISTANT: OK. And in what city? USER: A theater in Creek's End, Oregon would be best for me. ASSISTANT: Cr...
null
null
null
null
null
null
false
false
false
false
false
565
599
105
0.850852
0.149148
34
0.056761
512_1k
CC BY 4.0
redistributable
Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
SalesBot-train-1843
Salesforce/dialogstudio
SalesBot
customer_service
train
source
USER: Yes, we are expecting our first child in a few months. I am so excited. How about you? ASSISTANT: Congratulations! I'm so happy for you. I've been married for 6 years and we have two kids. USER: Wow! That is a long time. Do you have any hobbies that keep you busy? ASSISTANT: Yes, I love to read. I'm a big fan...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Yes, we are expecting our first child in a few months. I am so excited. How about you? ASSISTANT: Congratulations! I'm so happy for you. I've been married for 6 years a...
{"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []}
null
FindMovies
null
null
null
false
true
false
false
false
514
548
104
0.840491
0.159509
34
0.062044
512_1k
null
no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text)
SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic.
MULTIWOZ2_2-train-694
Salesforce/dialogstudio
MULTIWOZ2_2
customer_service
train
source
USER: What type of attractions are in the centre? ASSISTANT: I found 44 things. what about all saints church? USER: That sounds cool! Can I get their address, postcode, and entrance fee? ASSISTANT: The address is jesus lane, the post code is cb58bs, and it's free to enter. Is there anything else? USER: I'd also like to...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: What type of attractions are in the centre? ASSISTANT: I found 44 things. what about all saints church? USER: That sounds cool! Can I get their address, postcode, and ent...
null
null
null
null
null
null
false
false
false
false
false
529
563
104
0.844078
0.155922
34
0.060391
512_1k
MIT
redistributable
MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio.
Taskmaster2-train-459
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: Hi, I'm looking for a hotel in St. Louis, Missouri, May 10th through the 12th. ASSISTANT: Alright. I can help you find one for May 10th to May 12th. What else can you tell me? What else can you tell me? USER: I'm looking for something that is about $100 a night. ASSISTANT: Okay. What else? What else? USER: I need...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Hi, I'm looking for a hotel in St. Louis, Missouri, May 10th through the 12th. ASSISTANT: Alright. I can help you find one for May 10th to May 12th. What else can you tel...
null
null
null
null
null
null
false
false
false
false
false
508
542
104
0.839009
0.160991
34
0.062731
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster2-train-1850
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: I'd like to find a hotel for my summer vacation, please. ASSISTANT: Okay, where will you be staying at? USER: Naples, Florida. ASSISTANT: Nice. What dates will you be there? USER: June 16th through June 19th, 2017. ASSISTANT: Did you have a price range for a hotel? USER: All about $300 per night or less. ASSISTAN...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I'd like to find a hotel for my summer vacation, please. ASSISTANT: Okay, where will you be staying at? USER: Naples, Florida. ASSISTANT: Nice. What dates will you be the...
null
null
null
null
null
null
false
false
false
false
false
526
560
104
0.843373
0.156627
34
0.060714
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster2-train-1355
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: Hi, I'd like help finding a hotel in Nashville, Tennessee. I don't want to spend more than $500 and I'd like at least a three-star rating. I don't want to spend more than $500 and I'd like at least a three-star rating. ASSISTANT: What dates are you looking to stay? USER: I will be staying from January 29th to Feb...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Hi, I'd like help finding a hotel in Nashville, Tennessee. I don't want to spend more than $500 and I'd like at least a three-star rating. I don't want to spend more than...
null
null
null
null
null
null
false
false
false
false
false
598
632
105
0.857531
0.142469
34
0.053797
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster3-train-1369
Salesforce/dialogstudio
Taskmaster3
customer_service
train
source
USER: I want to buy some movie tickets for tonight. ASSISTANT: OK. Can you tell me the city and state where the theater is located? USER: Man, I'm excited to finally get out to see a movie! It's been too long. ASSISTANT: Great. Can you tell me the city and state where you plan to see the movie? USER: Oh yeah, Santa Bar...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I want to buy some movie tickets for tonight. ASSISTANT: OK. Can you tell me the city and state where the theater is located? USER: Man, I'm excited to finally get out to...
null
null
null
null
null
null
false
false
false
false
false
514
548
104
0.840491
0.159509
34
0.062044
512_1k
CC BY 4.0
redistributable
Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
MULTIWOZ2_2-train-3625
Salesforce/dialogstudio
MULTIWOZ2_2
customer_service
train
source
USER: I will be in Cambridge and am looking for some places to go in the centre while I visit. ASSISTANT: I'd be happy to help you pick one! There are over 40 attractions in city centre; what type of activity are you interested in? USER: I don't really care. Can you suggest something? ASSISTANT: How about a museum? Or ...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I will be in Cambridge and am looking for some places to go in the centre while I visit. ASSISTANT: I'd be happy to help you pick one! There are over 40 attractions in ci...
null
null
null
null
null
null
false
false
false
false
false
492
526
104
0.834921
0.165079
34
0.064639
512_1k
MIT
redistributable
MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio.
SalesBot-train-1267
Salesforce/dialogstudio
SalesBot
customer_service
train
source
USER: That sounds like a lot of fun. Do you still participate in any political activism today? ASSISTANT: No, I don't. I'm too short to reach the top shelf at the grocery store. USER: Oh, I'm sorry to hear that. What do you like to do in your spare time? ASSISTANT: I like to spend time with my family. What about you? D...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: That sounds like a lot of fun. Do you still participate in any political activism today? ASSISTANT: No, I don't. I'm too short to reach the top shelf at the grocery store...
{"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []}
null
FindMovies
null
null
null
false
true
false
false
false
512
546
104
0.84
0.16
34
0.062271
512_1k
null
no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text)
SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic.
SalesBot-train-1408
Salesforce/dialogstudio
SalesBot
customer_service
train
source
USER: Yes, there are a lot of casinos in Vegas, Nevada, and Las Vegas. ASSISTANT: Vegas is a great place to visit, but I wouldn't want to live there. Too many people. USER: Yes, it is very crowded. It is the most populous city in the Mojave Desert. ASSISTANT: I've never been to the desert. I've only been to Vegas a fe...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Yes, there are a lot of casinos in Vegas, Nevada, and Las Vegas. ASSISTANT: Vegas is a great place to visit, but I wouldn't want to live there. Too many people. USER: Yes...
{"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []}
null
FindAttractions
null
null
null
false
true
false
false
false
656
690
106
0.866834
0.133166
34
0.049275
512_1k
null
no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text)
SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic.
SalesBot-train-1800
Salesforce/dialogstudio
SalesBot
customer_service
train
source
USER: I've never been there, but I've heard it's a great place to visit. Have you been there before? ASSISTANT: Yes, I haven't, but I've seen the [attraction_name], which is a good [category]. USER: I want to know about some attractions I can visit. ASSISTANT: Do you want me to search in a specific location for the att...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I've never been there, but I've heard it's a great place to visit. Have you been there before? ASSISTANT: Yes, I haven't, but I've seen the [attraction_name], which is a ...
{"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []}
null
FindAttractions
null
null
null
false
true
false
false
false
574
608
105
0.852735
0.147265
34
0.055921
512_1k
null
no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text)
SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic.
Taskmaster2-train-656
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: Hi, I'm looking for a hotel in Naples, Florida. ASSISTANT: How can i help you? What dates will you be staying there? USER: I'll be going from the 19th to the 26th of May. ASSISTANT: Will any guest be travelling with you? USER: It's just me travelling. And I'm looking to spend over $100 per night, but less than $4...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Hi, I'm looking for a hotel in Naples, Florida. ASSISTANT: How can i help you? What dates will you be staying there? USER: I'll be going from the 19th to the 26th of May....
null
null
null
null
null
null
false
false
false
false
false
589
623
105
0.855769
0.144231
34
0.054575
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
SalesBot-train-1362
Salesforce/dialogstudio
SalesBot
customer_service
train
source
USER: No, I don't have any birds. I do have a parrot, though. ASSISTANT: I love parrots! I have a cockatoo. What do you do for a living? USER: I'm a stay at home mom. It's a lot of work, but I love it. ASSISTANT: I bet it is! I work at a law firm as a paralegal. I love my job. USER: That's great! I'm glad you love your...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: No, I don't have any birds. I do have a parrot, though. ASSISTANT: I love parrots! I have a cockatoo. What do you do for a living? USER: I'm a stay at home mom. It's a lo...
{"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []}
null
FindMovies
null
null
null
false
true
false
false
false
829
863
109
0.88786
0.11214
34
0.039397
512_1k
null
no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text)
SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic.
Taskmaster3-train-2035
Salesforce/dialogstudio
Taskmaster3
customer_service
train
source
USER: What's there to do in Hillview, Oregon? I haven't been around town much since I moved here. ASSISTANT: Well, that depends on what you're looking to do. USER: My buddy Sara wants to come over this afternoon and for a housewarming gift, she wants us to go out. Say, how about a movie? ASSISTANT: Hillview does have o...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: What's there to do in Hillview, Oregon? I haven't been around town much since I moved here. ASSISTANT: Well, that depends on what you're looking to do. USER: My buddy Sar...
null
null
null
null
null
null
false
false
false
false
false
496
530
104
0.835962
0.164038
34
0.064151
512_1k
CC BY 4.0
redistributable
Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster2-train-1588
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: Hi, I'm looking to find a hotel. ASSISTANT: I can help you with that. How many people will there be? USER: We are three. Two adults and one child. ASSISTANT: How many beds or rooms do you need? USER: I need one king-size bed. ASSISTANT: Where are you staying? USER: I'm looking for the hotel in st. Louis Missouri....
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Hi, I'm looking to find a hotel. ASSISTANT: I can help you with that. How many people will there be? USER: We are three. Two adults and one child. ASSISTANT: How many bed...
null
null
null
null
null
null
false
false
false
false
false
486
520
104
0.833333
0.166667
34
0.065385
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster3-train-2448
Salesforce/dialogstudio
Taskmaster3
customer_service
train
source
USER: Hi! I wanted to get a few movie tickets for later in the week. ASSISTANT: Okay. Do you have plans for a certain day, or is your schedule open? USER: I'm hoping for something on Thursday when we're all free after work for the day here in Albuquerque. ASSISTANT: And what movie are you interested in? USER: I don't r...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Hi! I wanted to get a few movie tickets for later in the week. ASSISTANT: Okay. Do you have plans for a certain day, or is your schedule open? USER: I'm hoping for someth...
null
null
null
null
null
null
false
false
false
false
false
797
831
108
0.884984
0.115016
34
0.040915
512_1k
CC BY 4.0
redistributable
Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster3-train-2030
Salesforce/dialogstudio
Taskmaster3
customer_service
train
source
USER: Good afternoon. Could you help me in securing some movie tickets? ASSISTANT: Sure thing. What movie did you have in mind. USER: Hmm..I would like to reserve two tickets to go see the latest movie in the James Bond series entitled "No Time to Die." ASSISTANT: Okay. Could you provide a little more detail about when...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Good afternoon. Could you help me in securing some movie tickets? ASSISTANT: Sure thing. What movie did you have in mind. USER: Hmm..I would like to reserve two tickets t...
null
null
null
null
null
null
false
false
false
false
false
501
535
104
0.837246
0.162754
34
0.063551
512_1k
CC BY 4.0
redistributable
Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
SalesBot-train-564
Salesforce/dialogstudio
SalesBot
customer_service
train
source
USER: That's cool. What kind of computer do you have? Do you use it for work or pleasure? ASSISTANT: I have a MacBook Pro. I use it mostly for work. How about you? USER: I use mine for work as well. I work in IT. What do you do for work? ASSISTANT: I'm a graphic designer. It's a lot of fun. Do you have any hobbies?...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: That's cool. What kind of computer do you have? Do you use it for work or pleasure? ASSISTANT: I have a MacBook Pro. I use it mostly for work. How about you? USER: I us...
{"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []}
null
FindMovies
null
null
null
false
true
false
false
false
519
553
104
0.841705
0.158295
34
0.061483
512_1k
null
no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text)
SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic.
ABCD-train-253
Salesforce/dialogstudio
ABCD
customer_service
train
source
ASSISTANT: Hello, how can I help you today? USER: Is it possible to stop my order from shipping? Thanks. ASSISTANT: Let me look in to this for you. May I ask why you are wanting to stop the order from shipping? USER: I ordered the wrong item by mistake. ASSISTANT: Alright, can I get your full name or Account ID? USER:...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: ASSISTANT: Hello, how can I help you today? USER: Is it possible to stop my order from shipping? Thanks. ASSISTANT: Let me look in to this for you. May I ask why you are wanti...
{"intent": "manage", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []}
null
manage
null
null
null
false
true
false
false
false
553
587
105
0.848266
0.151734
34
0.057922
512_1k
MIT
redistributable
ABCD (Action-Based Conversations Dataset), ASAPP Research, MIT License. https://github.com/asappresearch/abcd — via Salesforce/dialogstudio.
Taskmaster2-train-1107
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: I'd like to find a hotel for my summer vacation. ASSISTANT: Okay, where should I look? Okay, anything else? What rating would you like to have for the hotel? USER: We want to go to Carlsbad. And we want to be on the beach or close to, within walking distance. I want it to be $300 or less per night. 4 stars on Goo...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I'd like to find a hotel for my summer vacation. ASSISTANT: Okay, where should I look? Okay, anything else? What rating would you like to have for the hotel? USER: We wan...
null
null
null
null
null
null
false
false
false
false
false
687
721
107
0.870773
0.129227
34
0.047157
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
MULTIWOZ2_2-train-340
Salesforce/dialogstudio
MULTIWOZ2_2
customer_service
train
source
USER: I'm looking for a train departing from ely going to cambridge? ASSISTANT: is there a day of the week you would like ? USER: Yes. I am looking for a train that's leaving on Wednesday after 19:30. ASSISTANT: I have one leaving at 19:35 and arriving at 9:52 will this work for you? USER: This train sounds good, but w...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I'm looking for a train departing from ely going to cambridge? ASSISTANT: is there a day of the week you would like ? USER: Yes. I am looking for a train that's leaving o...
null
null
null
null
null
null
false
false
false
false
false
526
560
104
0.843373
0.156627
34
0.060714
512_1k
MIT
redistributable
MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio.
ABCD-train-1644
Salesforce/dialogstudio
ABCD
customer_service
train
source
USER: Hi I want to return an item I got the wrong size Can you help me with that ASSISTANT: Okay, no problem. Can you please give me your name, account number, and order number? USER: Sanya Afzal Order ID: 9909215748 ASSISTANT: Great - thank you. Do you happen to have your account number, too? Or an email address? USE...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Hi I want to return an item I got the wrong size Can you help me with that ASSISTANT: Okay, no problem. Can you please give me your name, account number, and order number...
{"intent": "return_size", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []}
null
return_size
null
null
null
false
true
false
false
false
509
543
104
0.839258
0.160742
34
0.062615
512_1k
MIT
redistributable
ABCD (Action-Based Conversations Dataset), ASAPP Research, MIT License. https://github.com/asappresearch/abcd — via Salesforce/dialogstudio.
MULTIWOZ2_2-train-2722
Salesforce/dialogstudio
MULTIWOZ2_2
customer_service
train
source
USER: I am planning a trip in Cambridge ASSISTANT: Excellent! Do you need assistance with transportation arrangements? USER: For now I'd like to hear about places to go in the centre of town. Where all the action happens! ASSISTANT: There are many places. What do you like to do ? USER: where i can go using a train The ...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I am planning a trip in Cambridge ASSISTANT: Excellent! Do you need assistance with transportation arrangements? USER: For now I'd like to hear about places to go in the ...
null
null
null
null
null
null
false
false
false
false
false
512
546
104
0.84
0.16
34
0.062271
512_1k
MIT
redistributable
MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio.
Taskmaster3-train-2587
Salesforce/dialogstudio
Taskmaster3
customer_service
train
source
USER: I want to catch a movie tonight. ASSISTANT: Sure. What movie would you like to see? USER: What's showing over at Boulevard 14 Cinema in Petaluma, California? I haven't been there in ages. ASSISTANT: OK. Boulevard 14 Cinema in Petaluma, California is showing three movies: No Time To Die, Mulan, and Emma. USER: Wha...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I want to catch a movie tonight. ASSISTANT: Sure. What movie would you like to see? USER: What's showing over at Boulevard 14 Cinema in Petaluma, California? I haven't be...
null
null
null
null
null
null
false
false
false
false
false
534
568
104
0.845238
0.154762
34
0.059859
512_1k
CC BY 4.0
redistributable
Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
MULTIWOZ2_2-train-3807
Salesforce/dialogstudio
MULTIWOZ2_2
customer_service
train
source
USER: How much does it cost to take the bus in Cambridge? ASSISTANT: Where will you be traveling to? USER: I will be traveling to london. ASSISTANT: The rate for a trip from Cambridge to london kings cross ranges from 18.88 pounds to 23.60 pounds depending on the day of travel. USER: I am also looking for a hotel in th...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: How much does it cost to take the bus in Cambridge? ASSISTANT: Where will you be traveling to? USER: I will be traveling to london. ASSISTANT: The rate for a trip from Ca...
null
null
null
null
null
null
false
false
false
false
false
488
522
104
0.833866
0.166134
34
0.065134
512_1k
MIT
redistributable
MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio.
Taskmaster2-train-2287
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: Hi, I'd like to find a hotel for my vacation. ASSISTANT: Okay. Alright. USER: I need a hotel for June 16th - 19th, 2014. The hotel rating like Google ratings like four stars on that. Okay? I'm going to the hotel looking like a Google thing like that. I'm at the Hotel Felix. ASSISTANT: Okay. USER: My price range i...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Hi, I'd like to find a hotel for my vacation. ASSISTANT: Okay. Alright. USER: I need a hotel for June 16th - 19th, 2014. The hotel rating like Google ratings like four st...
null
null
null
null
null
null
false
false
false
false
false
598
632
105
0.857531
0.142469
34
0.053797
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster2-train-2168
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: Hi. I'm looking for a hotel in San Francisco, California. ASSISTANT: When would you like to stay in San Francisco? USER: I would stay from 25th of March to 28th of March. And we have three guests, two adults and one kid. ASSISTANT: What preferences do you have for your hotel? USER: I will go with four star or abo...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Hi. I'm looking for a hotel in San Francisco, California. ASSISTANT: When would you like to stay in San Francisco? USER: I would stay from 25th of March to 28th of March....
null
null
null
null
null
null
false
false
false
false
false
505
539
104
0.838258
0.161742
34
0.06308
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
MULTIWOZ2_2-train-2630
Salesforce/dialogstudio
MULTIWOZ2_2
customer_service
train
source
USER: I am looking for a train going from cambridge to london liverpool street ASSISTANT: I have many trains available between Cambridge and Liverpool Street. What day are you looking to travel? USER: I would like to travel on Tuesday and I would like to arrive by 20:15 please. ASSISTANT: I have train TR7299 that leave...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I am looking for a train going from cambridge to london liverpool street ASSISTANT: I have many trains available between Cambridge and Liverpool Street. What day are you ...
null
null
null
null
null
null
false
false
false
false
false
495
529
104
0.835703
0.164297
34
0.064272
512_1k
MIT
redistributable
MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio.