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Taskmaster2-train-3187
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: Hi. I would like to find a round-trip flight from Seattle to New York City. Can you help me with that? ASSISTANT: Sure, I'll help you. There are 2 airports in New York city. Either JFK or Laguardia? USER: I'd like to fly from JFK. ASSISTANT: Okay, you would like to travel from Seattle, right? USER: Yes, you're co...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Hi. I would like to find a round-trip flight from Seattle to New York City. Can you help me with that? ASSISTANT: Sure, I'll help you. There are 2 airports in New York ci...
null
null
null
null
null
null
false
false
false
false
false
577
611
105
0.853352
0.146648
34
0.055646
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
SalesBot-train-608
Salesforce/dialogstudio
SalesBot
customer_service
train
source
USER: I didn't know that. I will have to look into it. Do you hike? ASSISTANT: Yes, I hike all the time. I try to hike at least once a week. USER: That sounds like a lot of fun. What else do you like to do in your spare time? ASSISTANT: No. I do. I have a nice trip if you're not going to visit a park a few times a w...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I didn't know that. I will have to look into it. Do you hike? ASSISTANT: Yes, I hike all the time. I try to hike at least once a week. USER: That sounds like a lot of f...
{"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []}
null
FindAttractions
null
null
null
false
true
false
false
false
557
591
105
0.849138
0.150862
34
0.05753
512_1k
null
no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text)
SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic.
Taskmaster3-train-1990
Salesforce/dialogstudio
Taskmaster3
customer_service
train
source
USER: I will like to go to the movies tonight, its been a while i did that. ASSISTANT: OK. And in what city? USER: I am in Creek"s End in Oregon ASSISTANT: Creek’s End, Oregon. Got it. Is there a particular movie you have in mind? USER: I heard Mulan is out, i will like to see for the memories that it brings. ASSISTANT...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I will like to go to the movies tonight, its been a while i did that. ASSISTANT: OK. And in what city? USER: I am in Creek"s End in Oregon ASSISTANT: Creek’s End, Oregon....
null
null
null
null
null
null
false
false
false
false
false
499
533
104
0.836735
0.163265
34
0.06379
512_1k
CC BY 4.0
redistributable
Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
SalesBot-train-672
Salesforce/dialogstudio
SalesBot
customer_service
train
source
USER: No, I don't travel much. I'm more of a homebody. How about you? ASSISTANT: I love to travel. I've been all over the world. What do you do for fun? USER: I like to spend time with my family and friends. I also like to play video games. Do you have any hobbies? ASSISTANT: I enjoy playing video games as well. What i...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: No, I don't travel much. I'm more of a homebody. How about you? ASSISTANT: I love to travel. I've been all over the world. What do you do for fun? USER: I like to spend t...
{"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []}
null
FindAttractions
null
null
null
false
true
false
false
false
720
754
107
0.875726
0.124274
34
0.045093
512_1k
null
no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text)
SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic.
MULTIWOZ2_2-train-227
Salesforce/dialogstudio
MULTIWOZ2_2
customer_service
train
source
USER: I want to find a guesthouse in the south area of Cambridge. ASSISTANT: I found a few different options, ranging from cheap to moderate. What is your price range? USER: Expensive. Thank you. ASSISTANT: I do not have an expensive guesthouse in the South. Would you like to try a different area of town? USER: Yes, tr...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I want to find a guesthouse in the south area of Cambridge. ASSISTANT: I found a few different options, ranging from cheap to moderate. What is your price range? USER: Ex...
null
null
null
null
null
null
false
false
false
false
false
496
530
104
0.835962
0.164038
34
0.064151
512_1k
MIT
redistributable
MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio.
Taskmaster3-train-2295
Salesforce/dialogstudio
Taskmaster3
customer_service
train
source
USER: I would like to book movie tickets for this Saturday afternoon. ASSISTANT: I can assist you with that. Just to confirm you would like to book tickets for this coming Saturday the 22nd of February? USER: Yes that is correct I would like to find a showing of Sonic The Hedgehodge for this Saturday the 22nd. ASSISTAN...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I would like to book movie tickets for this Saturday afternoon. ASSISTANT: I can assist you with that. Just to confirm you would like to book tickets for this coming Satu...
null
null
null
null
null
null
false
false
false
false
false
527
561
104
0.843609
0.156391
34
0.060606
512_1k
CC BY 4.0
redistributable
Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster3-train-2750
Salesforce/dialogstudio
Taskmaster3
customer_service
train
source
USER: Good morning , I want to watch a movie. ASSISTANT: Hello, what is your location? USER: I'm in Spring Hills, state of Kansas. ASSISTANT: Ok, we have showtimes at the AMC Holiday Theater and also at the Cinemark Downtown. Which movie would you like to watch? USER: I was actually looking at this documentary turned i...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Good morning , I want to watch a movie. ASSISTANT: Hello, what is your location? USER: I'm in Spring Hills, state of Kansas. ASSISTANT: Ok, we have showtimes at the AMC H...
null
null
null
null
null
null
false
false
false
false
false
651
685
106
0.865992
0.134008
34
0.049635
512_1k
CC BY 4.0
redistributable
Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster2-train-424
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: Hi, I would like some help finding a hotel in New Orleans. ASSISTANT: Okay, I can help you with that. USER: Okay, I'd like to find a hotel between Friday of this week to the following Tuesday of next week. ASSISTANT: Looking for hotels in New Orleans from Friday, February 17th to Tuesday, February 21st. USER: And...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Hi, I would like some help finding a hotel in New Orleans. ASSISTANT: Okay, I can help you with that. USER: Okay, I'd like to find a hotel between Friday of this week to ...
null
null
null
null
null
null
false
false
false
false
false
739
773
108
0.877412
0.122588
34
0.043984
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster2-train-2471
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: I'd like to get a flight to Spain. ASSISTANT: Is there a specific city you would like to fly to Spain? USER: I think probably Madrid. ASSISTANT: When would you like to travel to Madrid Spain? USER: I'll be going there on February 6th until the 14th. ASSISTANT: February 6th until the 14th I understand. Are there a...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I'd like to get a flight to Spain. ASSISTANT: Is there a specific city you would like to fly to Spain? USER: I think probably Madrid. ASSISTANT: When would you like to tr...
null
null
null
null
null
null
false
false
false
false
false
555
589
105
0.848703
0.151297
34
0.057725
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster2-train-2592
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: Yes. I'm searching for a flight. ASSISTANT: Okay, where would you like to go? USER: I'm going to Wilmington, North Carolina. ASSISTANT: Wilmington North Carolina got it. What date range are you leaving and what date would you like to get back? USER: I'm leaving on January the 21st and getting back on January the ...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Yes. I'm searching for a flight. ASSISTANT: Okay, where would you like to go? USER: I'm going to Wilmington, North Carolina. ASSISTANT: Wilmington North Carolina got it. ...
null
null
null
null
null
null
false
false
false
false
false
584
618
105
0.854772
0.145228
34
0.055016
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster3-train-805
Salesforce/dialogstudio
Taskmaster3
customer_service
train
source
USER: Hello, I would like to go to the movies tonight, can you help me? ASSISTANT: OK. And in what city? USER: Somewhere close to Creek’s End, Oregon ASSISTANT: Creek’s End, Oregon. Got it. Is there a particular movie you have in mind? USER: I saw the trailer for Mulan. It looked really good. Is that showing anywhere t...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Hello, I would like to go to the movies tonight, can you help me? ASSISTANT: OK. And in what city? USER: Somewhere close to Creek’s End, Oregon ASSISTANT: Creek’s End, Or...
null
null
null
null
null
null
false
false
false
false
false
504
538
104
0.838006
0.161994
34
0.063197
512_1k
CC BY 4.0
redistributable
Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster2-train-3796
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: I need help booking a flight to Paris. ASSISTANT: Okay, I see that you're in Houston, is that where you want to leave from? USER: Yes, absolutely. ASSISTANT: Okay, how many tickets are you looking for and what is the date range? USER: I need two tickets. I'll be leaving on March 15th and returning on March 25th. ...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I need help booking a flight to Paris. ASSISTANT: Okay, I see that you're in Houston, is that where you want to leave from? USER: Yes, absolutely. ASSISTANT: Okay, how ma...
null
null
null
null
null
null
false
false
false
false
false
573
607
105
0.852528
0.147472
34
0.056013
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster3-train-2927
Salesforce/dialogstudio
Taskmaster3
customer_service
train
source
USER: Please find me 2 tickets to the 9:30 or 10 p.m. showing of Ford v Ferrari in San Marcos, Texas. ASSISTANT: No problem. @ for the late show of Ford v. Ferrari. What theater in San Marcos would you prefer? USER: I think I want to go to the Creekside Cinemas. They have awesome big luxury recliners there, and that so...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Please find me 2 tickets to the 9:30 or 10 p.m. showing of Ford v Ferrari in San Marcos, Texas. ASSISTANT: No problem. @ for the late show of Ford v. Ferrari. What theate...
null
null
null
null
null
null
false
false
false
false
false
793
827
108
0.884492
0.115508
34
0.041112
512_1k
CC BY 4.0
redistributable
Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster3-train-2738
Salesforce/dialogstudio
Taskmaster3
customer_service
train
source
USER: yes,I would like to purchase tickets for a movie currently showing in theaters. ASSISTANT: okay what movie would you like to watch and where? USER: hey,first of all i would like to know some details about the movies that are currently playing ASSISTANT: yes sure,I can suggest you with 5 movies USER: what they are...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: yes,I would like to purchase tickets for a movie currently showing in theaters. ASSISTANT: okay what movie would you like to watch and where? USER: hey,first of all i wou...
null
null
null
null
null
null
false
false
false
false
false
812
846
109
0.885864
0.114136
34
0.040189
512_1k
CC BY 4.0
redistributable
Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster2-train-14
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: I like to find out more about the hotel I plan to stay at Ocracoke. ASSISTANT: Okay. What would you like to know? USER: Yeah, I need to know some information about the hotel. I have the date and check availability. ASSISTANT: Okay. What are the dates? USER: Yeah, I have a date for next few weeks. Could you tell m...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I like to find out more about the hotel I plan to stay at Ocracoke. ASSISTANT: Okay. What would you like to know? USER: Yeah, I need to know some information about the ho...
null
null
null
null
null
null
false
false
false
false
false
646
680
106
0.86514
0.13486
34
0.05
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
MULTIWOZ2_2-train-2444
Salesforce/dialogstudio
MULTIWOZ2_2
customer_service
train
source
USER: I need to find a place to dine in at in Cambridge later. ASSISTANT: we have a variety of choices. if you can specify your price range USER: Give me something cheap. ASSISTANT: There are 22 great restaurants to choose from. Is there a specific area in town you are looking for? USER: Area of town doesn't matter, bu...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I need to find a place to dine in at in Cambridge later. ASSISTANT: we have a variety of choices. if you can specify your price range USER: Give me something cheap. ASSIS...
null
null
null
null
null
null
false
false
false
false
false
530
564
104
0.844311
0.155689
34
0.060284
512_1k
MIT
redistributable
MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio.
Taskmaster2-train-2612
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: Hi. I'd like to find a flight from Houston to Orlando and then from Orlando to LA. ASSISTANT: Hello. Sure I can help with that. Any preferences? USER: Yeah, I'd like it to be nonstop. I also would like to fly in the morning. ASSISTANT: Okay, sure. USER: I'm also looking for these flights to be under $1,000. ASSIS...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Hi. I'd like to find a flight from Houston to Orlando and then from Orlando to LA. ASSISTANT: Hello. Sure I can help with that. Any preferences? USER: Yeah, I'd like it t...
null
null
null
null
null
null
false
false
false
false
false
513
547
104
0.840246
0.159754
34
0.062157
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
MULTIWOZ2_2-train-1511
Salesforce/dialogstudio
MULTIWOZ2_2
customer_service
train
source
USER: I would like an expensive guesthouse, please. ASSISTANT: I'm not showing any expensive guesthouses. Would you like me to search for guesthouses that are moderately priced? USER: Are there any expensive guesthouses in the centre with free parking? ASSISTANT: No, I am afraid I am not showing any expensive guesthous...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I would like an expensive guesthouse, please. ASSISTANT: I'm not showing any expensive guesthouses. Would you like me to search for guesthouses that are moderately priced...
null
null
null
null
null
null
false
false
false
false
false
495
529
104
0.835703
0.164297
34
0.064272
512_1k
MIT
redistributable
MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio.
Taskmaster2-train-1495
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: Hello. I need a hotel in West Palm Beach, Florida from March 20th through April 1st. ASSISTANT: Okay, What else? USER: I would like the hotel to be four-stars or higher. ASSISTANT: Alright, What else? USER: I would like the hotel to also be near a Mexican restaurant. ASSISTANT: Sure thing. USER: And, I would also...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Hello. I need a hotel in West Palm Beach, Florida from March 20th through April 1st. ASSISTANT: Okay, What else? USER: I would like the hotel to be four-stars or higher. ...
null
null
null
null
null
null
false
false
false
false
false
510
544
104
0.839506
0.160494
34
0.0625
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster3-train-2779
Salesforce/dialogstudio
Taskmaster3
customer_service
train
source
USER: I am wanting to see a movie currently showing tonight near me in Spring Hills, Kansas and want you to help me out if that's possible? just 1 ticket. ASSISTANT: Most certainly, I can help with that. USER: That is good news! I would like to hear two different movie choices if you have that information so I can choo...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I am wanting to see a movie currently showing tonight near me in Spring Hills, Kansas and want you to help me out if that's possible? just 1 ticket. ASSISTANT: Most certa...
null
null
null
null
null
null
false
false
false
false
false
514
548
104
0.840491
0.159509
34
0.062044
512_1k
CC BY 4.0
redistributable
Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
SGD-train-1157
Salesforce/dialogstudio
SGD
customer_service
train
source
USER: I am looking for an event which may be Concert, can you help me to find a good one? ASSISTANT: Do you like any particular city to search the event? USER: Yes, Washington will be perfect to me. ASSISTANT: Found 5 events as per your wish, one is Carbon Leaf at Union stage, which is nice, Is that okay? USER: Let me ...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I am looking for an event which may be Concert, can you help me to find a good one? ASSISTANT: Do you like any particular city to search the event? USER: Yes, Washington ...
null
null
null
null
null
null
false
false
false
false
false
482
516
104
0.832258
0.167742
34
0.065891
512_1k
CC BY-SA 4.0
redistributable (share-alike)
Schema-Guided Dialogue (Google Research), CC BY-SA 4.0. https://github.com/google-research-datasets/dstc8-schema-guided-dialogue — via Salesforce/dialogstudio. SGD-derived rows remain CC BY-SA 4.0.
Taskmaster3-train-1691
Salesforce/dialogstudio
Taskmaster3
customer_service
train
source
USER: I would really like to go to a movie today and I want it to be spooky for Halloween. ASSISTANT: Do you want it to be spooky for adults or more geared towards a child for Halloween? USER: I prefer it to be for a child Halloween but still spooky and scary but not so much to make the children stay up all night becau...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I would really like to go to a movie today and I want it to be spooky for Halloween. ASSISTANT: Do you want it to be spooky for adults or more geared towards a child for ...
null
null
null
null
null
null
false
false
false
false
false
529
563
104
0.844078
0.155922
34
0.060391
512_1k
CC BY 4.0
redistributable
Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster2-train-2086
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: I'd like to find out more about a hotel I plan to stay at. ASSISTANT: Where are you planning to stay? USER: Inn at Squaw Creek in Squaw Creek Valley, California. ASSISTANT: I would be happy to help. What would you like to know? USER: I'd like to find out more about a hotel I plan to stay at. ASSISTANT: Perfect, W...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I'd like to find out more about a hotel I plan to stay at. ASSISTANT: Where are you planning to stay? USER: Inn at Squaw Creek in Squaw Creek Valley, California. ASSISTAN...
null
null
null
null
null
null
false
false
false
false
false
688
722
107
0.870929
0.129071
34
0.047091
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster3-train-771
Salesforce/dialogstudio
Taskmaster3
customer_service
train
source
USER: I would like to go out tonight to movies. Can you please help to book tickets? ASSISTANT: OK. Do you have anything in mind? USER: Not really. ASSISTANT: Sure. And what city are you looking in? USER: I live in Brando, Texas so that's the city I want to go to for the movie. ASSISTANT: Brando, Texas. Got it. And is ...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I would like to go out tonight to movies. Can you please help to book tickets? ASSISTANT: OK. Do you have anything in mind? USER: Not really. ASSISTANT: Sure. And what ci...
null
null
null
null
null
null
false
false
false
false
false
493
527
104
0.835182
0.164818
34
0.064516
512_1k
CC BY 4.0
redistributable
Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
MULTIWOZ2_2-train-2929
Salesforce/dialogstudio
MULTIWOZ2_2
customer_service
train
source
USER: I am looking for a hot nightclub around the centre. ASSISTANT: There are five nightclubs in the centre. Is there another way I can narrow it down? USER: Please recommend one that sounds interesting, and give me the entrance fee, address, and postcode. ASSISTANT: The club salsa is located on 1 station road. The po...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I am looking for a hot nightclub around the centre. ASSISTANT: There are five nightclubs in the centre. Is there another way I can narrow it down? USER: Please recommend ...
null
null
null
null
null
null
false
false
false
false
false
518
552
104
0.841463
0.158537
34
0.061594
512_1k
MIT
redistributable
MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio.
Taskmaster2-train-3931
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: I need to get a flight to Sacramento, California. ASSISTANT: Okay, I can help you get to Sacramento. I just want to confirm you're leaving from New York City, is that correct? USER: That is correct. ASSISTANT: Great, when are you looking to leave and when do you want to get back? USER: I will be leaving on June 1...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I need to get a flight to Sacramento, California. ASSISTANT: Okay, I can help you get to Sacramento. I just want to confirm you're leaving from New York City, is that cor...
null
null
null
null
null
null
false
false
false
false
false
565
599
105
0.850852
0.149148
34
0.056761
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster3-train-1695
Salesforce/dialogstudio
Taskmaster3
customer_service
train
source
USER: I would like to see either The Joker, Zombieland Doubletap, Maleficent, or Once a upon a time in Hollywood. I like the genres of each of these movies. ASSISTANT: Which one of the genres do you like best? Superhero, Horror, Fantasy, or Action? USER: I think I would rule out Maleficent. It seems geared more towards...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I would like to see either The Joker, Zombieland Doubletap, Maleficent, or Once a upon a time in Hollywood. I like the genres of each of these movies. ASSISTANT: Which on...
null
null
null
null
null
null
false
false
false
false
false
506
540
104
0.838509
0.161491
34
0.062963
512_1k
CC BY 4.0
redistributable
Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
SalesBot-train-1076
Salesforce/dialogstudio
SalesBot
customer_service
train
source
USER: It is scary, but I think it will be worth it in the end. I love being outside. ASSISTANT: Me too! I love the outdoors. What do you like to do in your spare time? USER: I like to go hiking and camping. I also like to read. What about you? ASSISTANT: I love to read as well. I'm a big fan of Stephen King. Have you r...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: It is scary, but I think it will be worth it in the end. I love being outside. ASSISTANT: Me too! I love the outdoors. What do you like to do in your spare time? USER: I ...
{"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []}
null
FindMovies
null
null
null
false
true
false
false
false
496
530
104
0.835962
0.164038
34
0.064151
512_1k
null
no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text)
SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic.
Taskmaster2-train-1452
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: I'd like help finding a hotel in San Francisco. ASSISTANT: Okay. I can help with that. What else can you tell me? USER: Okay, I would like to stay from Friday, March the 24th. And I would be leaving on the morning of March the 27th. And there will be two adults in my party. ASSISTANT: Okay, Mar 24th to Mar 27th. ...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I'd like help finding a hotel in San Francisco. ASSISTANT: Okay. I can help with that. What else can you tell me? USER: Okay, I would like to stay from Friday, March the ...
null
null
null
null
null
null
false
false
false
false
false
521
555
104
0.842185
0.157815
34
0.061261
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
SalesBot-train-711
Salesforce/dialogstudio
SalesBot
customer_service
train
source
USER: I know a few people who live in rural areas, but I don't live in one. ASSISTANT: What do you like to do in your spare time? I like fishing. Do you fish? USER: Yes, I love to fish. It's a great way to spend time with friends and family. ASSISTANT: I agree. Fishing is a great outdoor activity. What kind of fish...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I know a few people who live in rural areas, but I don't live in one. ASSISTANT: What do you like to do in your spare time? I like fishing. Do you fish? USER: Yes, I lo...
{"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []}
null
FindMovies
null
null
null
false
true
false
false
false
641
675
106
0.864277
0.135723
34
0.05037
512_1k
null
no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text)
SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic.
Taskmaster2-train-91
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: I'd like to book a hotel in San Francisco, California. ASSISTANT: Okay, I can help you with that. For what date range? USER: I'm looking to book something on this weekend, please. ASSISTANT: No problem. How many people, how many beds and rooms do you need? USER: For two people, please and I would like one king-si...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I'd like to book a hotel in San Francisco, California. ASSISTANT: Okay, I can help you with that. For what date range? USER: I'm looking to book something on this weekend...
null
null
null
null
null
null
false
false
false
false
false
615
649
106
0.859603
0.140397
34
0.052388
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
ABCD-train-2018
Salesforce/dialogstudio
ABCD
customer_service
train
source
ASSISTANT: hello, how can i help you today? USER: I like what is offered ASSISTANT: yes, our website does have many great offerings, what can i help with specifically USER: I like to keep up withtrends so do you have pants that are uniqe. ASSISTANT: if I understand correctly, you are inquiring about a pair of unqiue je...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: ASSISTANT: hello, how can i help you today? USER: I like what is offered ASSISTANT: yes, our website does have many great offerings, what can i help with specifically USER: I l...
{"intent": "pricing_2", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []}
null
pricing_2
null
null
null
false
true
false
false
false
569
603
105
0.851695
0.148305
34
0.056385
512_1k
MIT
redistributable
ABCD (Action-Based Conversations Dataset), ASAPP Research, MIT License. https://github.com/asappresearch/abcd — via Salesforce/dialogstudio.
Taskmaster3-train-3209
Salesforce/dialogstudio
Taskmaster3
customer_service
train
source
USER: Hey. I really want to see a movie tonight. Any recommendations? ASSISTANT: Sure. What movie would you like to see? USER: I'll be hanging out by Boulevard 14 Cinema in Petaluma, California. Anything interesting there? ASSISTANT: OK. Boulevard 14 Cinema in Petaluma, California is showing three movies: No Time To Di...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Hey. I really want to see a movie tonight. Any recommendations? ASSISTANT: Sure. What movie would you like to see? USER: I'll be hanging out by Boulevard 14 Cinema in Pet...
null
null
null
null
null
null
false
false
false
false
false
481
515
104
0.831987
0.168013
34
0.066019
512_1k
CC BY 4.0
redistributable
Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster3-train-1247
Salesforce/dialogstudio
Taskmaster3
customer_service
train
source
USER: I'd like to buy some tickets to see the new Pixar movie, Onward. ASSISTANT: Alright, how many tickets will you be needing? USER: It'll be the whole family, so six for my brothers, sister in law, mom, nephew, and me. ASSISTANT: Where will you be seeing the movie? USER: Here in Albuquerque. ASSISTANT: Do you have a...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I'd like to buy some tickets to see the new Pixar movie, Onward. ASSISTANT: Alright, how many tickets will you be needing? USER: It'll be the whole family, so six for my ...
null
null
null
null
null
null
false
false
false
false
false
479
513
104
0.831442
0.168558
34
0.066277
512_1k
CC BY 4.0
redistributable
Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster2-train-3297
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: Hello. I need to get a flight to Orlando, Florida. ASSISTANT: I can help you to get there. I see that you're in Seattle is that where you want to fly out from? USER: Yes. I want to depart on July 1st and I want to return on July 7th of 2017. ASSISTANT: Okay, got it. Now tell me when you would like to depart and w...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Hello. I need to get a flight to Orlando, Florida. ASSISTANT: I can help you to get there. I see that you're in Seattle is that where you want to fly out from? USER: Yes....
null
null
null
null
null
null
false
false
false
false
false
482
516
104
0.832258
0.167742
34
0.065891
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
MULTIWOZ2_2-train-1886
Salesforce/dialogstudio
MULTIWOZ2_2
customer_service
train
source
USER: I am looking for a train departing ely and should arrive by 16:45. ASSISTANT: I can help with that! There are a total of 42 trains departing from Ely. What is your destination so I can narrow this down for you? USER: I would like to go to cambridge on thursday ASSISTANT: What time you like to leave? USER: It does...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I am looking for a train departing ely and should arrive by 16:45. ASSISTANT: I can help with that! There are a total of 42 trains departing from Ely. What is your destin...
null
null
null
null
null
null
false
false
false
false
false
489
523
104
0.834131
0.165869
34
0.06501
512_1k
MIT
redistributable
MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio.
Taskmaster2-train-3917
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: Hello, Can you help me in booking a airline flight? ASSISTANT: Yes, I can help with that. Can you tell me the details of your trip? USER: Sure. I would like to go for round trip from Miami to Berlin. ASSISTANT: Okay. Can you please tell me the dates of your trip? USER: I would like to departure on Sunday, Septemb...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Hello, Can you help me in booking a airline flight? ASSISTANT: Yes, I can help with that. Can you tell me the details of your trip? USER: Sure. I would like to go for rou...
null
null
null
null
null
null
false
false
false
false
false
515
549
104
0.840735
0.159265
34
0.061931
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
SalesBot-train-189
Salesforce/dialogstudio
SalesBot
customer_service
train
source
USER: I don't think I could eat pigeons, but I would love to try some fried chicken. ASSISTANT: Fried chicken is really good. I like to make it at home. Do you like to cook? USER: Yes, I love to cook. It's one of my favorite things to do in my spare time. ASSISTANT: What is your favorite thing to make? I really like to...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I don't think I could eat pigeons, but I would love to try some fried chicken. ASSISTANT: Fried chicken is really good. I like to make it at home. Do you like to cook? US...
{"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []}
null
FindMovies
null
null
null
false
true
false
false
false
478
512
104
0.831169
0.168831
34
0.066406
512_1k
null
no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text)
SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic.
Taskmaster2-train-2037
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: Hello? ASSISTANT: How can I help you? USER: I need to book a hotel in St. Louis, Missouri for March 14th. Can you help me with that? ASSISTANT: Yes I can. USER: Okay. I want this hotel to be the absolute cheapest thing you could find. Okay? One star, Half star, No star, It's all about price. Can you find me like ...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Hello? ASSISTANT: How can I help you? USER: I need to book a hotel in St. Louis, Missouri for March 14th. Can you help me with that? ASSISTANT: Yes I can. USER: Okay. I w...
null
null
null
null
null
null
false
false
false
false
false
610
644
106
0.858667
0.141333
34
0.052795
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster3-train-1920
Salesforce/dialogstudio
Taskmaster3
customer_service
train
source
USER: I want to book movie tickets. ASSISTANT: For what film do you wish to buy tickets? USER: I want to buy tickets for “Little Women.” ASSISTANT: How many tickets do you want to buy? USER: I want to buy 3 tickets. ASSISTANT: In what zip code are you planning to view “Little Women?” USER: The zip code is 94110, in San...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I want to book movie tickets. ASSISTANT: For what film do you wish to buy tickets? USER: I want to buy tickets for “Little Women.” ASSISTANT: How many tickets do you want...
null
null
null
null
null
null
false
false
false
false
false
642
676
106
0.86445
0.13555
34
0.050296
512_1k
CC BY 4.0
redistributable
Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
SalesBot-train-1500
Salesforce/dialogstudio
SalesBot
customer_service
train
source
USER: I don't have any pets, but I do have a lot of family. How about you? ASSISTANT: I have four cats and two dogs. Do you have any hobbies that you like to do? USER: I like to read a lot. I also like to play video games. What do you do for fun? ASSISTANT: I enjoy skiing and skateboarding. What kind of video games do ...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I don't have any pets, but I do have a lot of family. How about you? ASSISTANT: I have four cats and two dogs. Do you have any hobbies that you like to do? USER: I like t...
{"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []}
null
FindMovies
null
null
null
false
true
false
false
false
650
684
106
0.865823
0.134177
34
0.049708
512_1k
null
no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text)
SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic.
Taskmaster2-train-3926
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: I'm trying to book a trip to Frankfurt to visit my friend. ASSISTANT: Okay. From Houston to Frankfurt? From Houston to Frankfurt? USER: Yes.  I want to have a flight on the 2nd of May. I want to have a flight on the 2nd of May. ASSISTANT: Sure. What else? What else? USER: And have a return flight maybe a week lat...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I'm trying to book a trip to Frankfurt to visit my friend. ASSISTANT: Okay. From Houston to Frankfurt? From Houston to Frankfurt? USER: Yes.  I want to have a flight on t...
null
null
null
null
null
null
false
false
false
false
false
630
664
106
0.862338
0.137662
34
0.051205
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
SalesBot-train-1925
Salesforce/dialogstudio
SalesBot
customer_service
train
source
USER: They were playing the drums. It was really cool to see. I wish I could play an instrument. ASSISTANT: Me too. I've always wanted to learn how to play the piano or the guitar. USER: I would love to learn the guitar, but I don't think I have the patience for it. ASSISTANT: I know what you mean. It takes a lot of pr...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: They were playing the drums. It was really cool to see. I wish I could play an instrument. ASSISTANT: Me too. I've always wanted to learn how to play the piano or the gui...
{"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []}
null
FindMovies
null
null
null
false
true
false
false
false
697
731
107
0.872315
0.127685
34
0.046512
512_1k
null
no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text)
SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic.
Taskmaster2-train-1841
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: I'd like to find a hotel on the beach in San Diego. ASSISTANT: Okay. USER: I'd like a garden view. ASSISTANT: Would you mind repeating that? USER: I'd like a garden view. ASSISTANT: Okay. USER: And I don't want it to be too expensive. Something around $100 a night. ASSISTANT: The cheapest would be around $180, $1...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I'd like to find a hotel on the beach in San Diego. ASSISTANT: Okay. USER: I'd like a garden view. ASSISTANT: Would you mind repeating that? USER: I'd like a garden view....
null
null
null
null
null
null
false
false
false
false
false
659
693
106
0.867334
0.132666
34
0.049062
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster3-train-2170
Salesforce/dialogstudio
Taskmaster3
customer_service
train
source
USER: I'm looking to get movie showtimes for Saturday in the Spring Hills, Kansas area. ASSISTANT: Of course. Let me look those up for you. There are five movies playing in your area. Do you want the titles and the showtimes, or just the titles first? USER: Just the names please, then I'll pick showtimes. I want to try...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I'm looking to get movie showtimes for Saturday in the Spring Hills, Kansas area. ASSISTANT: Of course. Let me look those up for you. There are five movies playing in you...
null
null
null
null
null
null
false
false
false
false
false
553
587
105
0.848266
0.151734
34
0.057922
512_1k
CC BY 4.0
redistributable
Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster2-train-2673
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: Hello? ASSISTANT: Hi, How can I help you? USER: Hi. I'd like to book a flight. ASSISTANT: I can definitely help you with that where would you like to go? USER: I would like to go to New York City. ASSISTANT: No problem, I can find a flight for you to New York City from Seattle Washington, when would you like to l...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Hello? ASSISTANT: Hi, How can I help you? USER: Hi. I'd like to book a flight. ASSISTANT: I can definitely help you with that where would you like to go? USER: I would li...
null
null
null
null
null
null
false
false
false
false
false
586
620
105
0.855172
0.144828
34
0.054839
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster3-train-2156
Salesforce/dialogstudio
Taskmaster3
customer_service
train
source
USER: Hello. I would like to get some tickets to go to the movies please. ASSISTANT: I can help with that. First of all, where are you located. USER: In Spring Hills, Kansas. ASSISTANT: I see you have two local cinemas, Cinemark Downtown and AMC Holiday Theater. Do you have a preference. USER: Hmm, either is fine. It w...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Hello. I would like to get some tickets to go to the movies please. ASSISTANT: I can help with that. First of all, where are you located. USER: In Spring Hills, Kansas. A...
null
null
null
null
null
null
false
false
false
false
false
487
521
104
0.8336
0.1664
34
0.065259
512_1k
CC BY 4.0
redistributable
Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster2-train-1868
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: Hi, I'd like help finding a hotel in New Orleans. ASSISTANT: Sure thing. What else can you tell me? USER: Well, there will be eight of us. It's a biggest group and we're looking to travel in the fall. Actually, we want to stay there from 29th till the 2nd. ASSISTANT: Okay, For 8 people. USER: Yes, eight adults. A...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Hi, I'd like help finding a hotel in New Orleans. ASSISTANT: Sure thing. What else can you tell me? USER: Well, there will be eight of us. It's a biggest group and we're ...
null
null
null
null
null
null
false
false
false
false
false
592
626
105
0.856361
0.143639
34
0.054313
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
SGD-train-1022
Salesforce/dialogstudio
SGD
customer_service
train
source
USER: I would like to treat my friend coming in town to something interesting, like an upcoming event. Would you help me find an interesting event that's coming up soon, please? ASSISTANT: Sure, I'll be happy to assist you. Can you tell me a particular city you want for your search? Also, do you have a preference for t...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I would like to treat my friend coming in town to something interesting, like an upcoming event. Would you help me find an interesting event that's coming up soon, please...
null
null
null
null
null
null
false
false
false
false
false
481
515
104
0.831987
0.168013
34
0.066019
512_1k
CC BY-SA 4.0
redistributable (share-alike)
Schema-Guided Dialogue (Google Research), CC BY-SA 4.0. https://github.com/google-research-datasets/dstc8-schema-guided-dialogue — via Salesforce/dialogstudio. SGD-derived rows remain CC BY-SA 4.0.
Taskmaster3-train-3270
Salesforce/dialogstudio
Taskmaster3
customer_service
train
source
USER: I'm a preacher and want to see a respectable movie in the theater. ASSISTANT: Of course, where are you located? USER: I am in Spring Hills, Kansas. ASSISTANT: Which theater are you planning on going to? There are two in Spring Hills. USER: My apologies, I know the AMC Holiday and the Cinemark Downtown. The Cinema...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I'm a preacher and want to see a respectable movie in the theater. ASSISTANT: Of course, where are you located? USER: I am in Spring Hills, Kansas. ASSISTANT: Which theat...
null
null
null
null
null
null
false
false
false
false
false
480
514
104
0.831715
0.168285
34
0.066148
512_1k
CC BY 4.0
redistributable
Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster2-train-3983
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: I would like help finding a flight to New York. ASSISTANT: When would u like to leave? USER: My date of journey is 28th of January. ASSISTANT: And when will u come back? USER: I'll be back on 28th of January. ASSISTANT: Do you want a nonstop flight? USER: Yes. Non-stop. ASSISTANT: And what about ticket class? USE...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I would like help finding a flight to New York. ASSISTANT: When would u like to leave? USER: My date of journey is 28th of January. ASSISTANT: And when will u come back? ...
null
null
null
null
null
null
false
false
false
false
false
635
669
106
0.863226
0.136774
34
0.050822
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster2-train-1927
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: I'd like to find out more about a hotel I plan to stay at. ASSISTANT: Okay. What's the name of the hotel? USER: It's the Park City Peaks Hotel in Park City, Utah. ASSISTANT: Okay. What would you like to know? USER: I would like to know its location, if it is near restaurants. ASSISTANT: Yes, it's near a couple of...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I'd like to find out more about a hotel I plan to stay at. ASSISTANT: Okay. What's the name of the hotel? USER: It's the Park City Peaks Hotel in Park City, Utah. ASSISTA...
null
null
null
null
null
null
false
false
false
false
false
505
539
104
0.838258
0.161742
34
0.06308
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster3-train-430
Salesforce/dialogstudio
Taskmaster3
customer_service
train
source
USER: Hey there! I'm looking to take my family to the movies. Can you help me get some tickets? ASSISTANT: Sure. What movie did you want to see? USER: Well the kids want to see Star Wars: The Rise of Skywalker. ASSISTANT: So you, your husband and two kids? USER: That's right. ASSISTANT: I'm guessing you'd prefer someth...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Hey there! I'm looking to take my family to the movies. Can you help me get some tickets? ASSISTANT: Sure. What movie did you want to see? USER: Well the kids want to see...
null
null
null
null
null
null
false
false
false
false
false
598
632
105
0.857531
0.142469
34
0.053797
512_1k
CC BY 4.0
redistributable
Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
SalesBot-train-191
Salesforce/dialogstudio
SalesBot
customer_service
train
source
USER: I love simple things as well. What is your favorite movie? Mine is Pretty Woman. ASSISTANT: I like [movie_name] and [movie_name], but I enjoy it. [movie_name] is good. USER: That's more like it. I think that will do fine. Now, find me showing for movies at AMC Kabuki 8. ASSISTANT: There are [count] movies that I ...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I love simple things as well. What is your favorite movie? Mine is Pretty Woman. ASSISTANT: I like [movie_name] and [movie_name], but I enjoy it. [movie_name] is good. US...
{"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []}
null
FindMovies
null
null
null
false
true
false
false
false
524
558
104
0.8429
0.1571
34
0.060932
512_1k
null
no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text)
SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic.
Taskmaster2-train-1157
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: I'd like help in finding a hotel in San Francisco. ASSISTANT: Yes. USER: I'm looking for a hotel for March 10th for three guests. ASSISTANT: Please, can you be more loud. USER: I'm looking for a hotel for March 10th for three guests in San Francisco. ASSISTANT: Which part of the city are you looking for? USER: An...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I'd like help in finding a hotel in San Francisco. ASSISTANT: Yes. USER: I'm looking for a hotel for March 10th for three guests. ASSISTANT: Please, can you be more loud....
null
null
null
null
null
null
false
false
false
false
false
750
784
108
0.878924
0.121076
34
0.043367
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
SalesBot-train-1882
Salesforce/dialogstudio
SalesBot
customer_service
train
source
USER: How old is your son? I like trains too, but I don't know much about them. ASSISTANT: He is 10. He loves trains. He wants to be a train conductor when he grows up. USER: That's really cool. I hope he gets to do that when he's older. Do you have any hobbies? ASSISTANT: I like to play video games. What about you? Wh...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: How old is your son? I like trains too, but I don't know much about them. ASSISTANT: He is 10. He loves trains. He wants to be a train conductor when he grows up. USER: T...
{"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []}
null
FindMovies
null
null
null
false
true
false
false
false
497
531
104
0.83622
0.16378
34
0.06403
512_1k
null
no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text)
SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic.
Taskmaster2-train-1384
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: I'd like to find a hotel for my summer vacation. I don't have a hotel in mind, But I'm going to Naples, Florida. ASSISTANT: Okay, What else can you tell me about this hotel? USER: In the room, I'm also looking for a king size bed, mini refrigerator, ocean view. It would be wonderful, If they have flat screen TV a...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I'd like to find a hotel for my summer vacation. I don't have a hotel in mind, But I'm going to Naples, Florida. ASSISTANT: Okay, What else can you tell me about this hot...
null
null
null
null
null
null
false
false
false
false
false
503
537
104
0.837754
0.162246
34
0.063315
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster2-train-2881
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: Hi, I need help planning out some flights. ASSISTANT: Hello, how can I help you? Okay I can help you with that. USER: I'm flying out of Los Angeles. Need to go to Houston then to Orlando, and then from Orlando I need to come back home to Los Angeles. Can you help me find flights? ASSISTANT: Okay. If I can help yo...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Hi, I need help planning out some flights. ASSISTANT: Hello, how can I help you? Okay I can help you with that. USER: I'm flying out of Los Angeles. Need to go to Houston...
null
null
null
null
null
null
false
false
false
false
false
600
634
105
0.857916
0.142084
34
0.053628
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
MULTIWOZ2_2-train-2083
Salesforce/dialogstudio
MULTIWOZ2_2
customer_service
train
source
USER: I need to find places to go. Can you aid me? ASSISTANT: How about visiting one of our many architecturally important churches? May I offer you a list? USER: I should very much like to explore the East, what is located there? ASSISTANT: There are 10 different entries for that area. Are you looking for something sp...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I need to find places to go. Can you aid me? ASSISTANT: How about visiting one of our many architecturally important churches? May I offer you a list? USER: I should very...
null
null
null
null
null
null
false
false
false
false
false
639
673
106
0.863928
0.136072
34
0.05052
512_1k
MIT
redistributable
MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio.
MULTIWOZ2_2-train-3519
Salesforce/dialogstudio
MULTIWOZ2_2
customer_service
train
source
USER: I'm looking to book a train that will depart out of Cambridge. Can you give me information about trains that leave Cambridge and arrive in Norwich? ASSISTANT: Of course. There is a train leaving Friday at 5:36. Would you like me to book it for you? USER: What time does it arrive? ASSISTANT: It arrives by 06:55 wo...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I'm looking to book a train that will depart out of Cambridge. Can you give me information about trains that leave Cambridge and arrive in Norwich? ASSISTANT: Of course. ...
null
null
null
null
null
null
false
false
false
false
false
518
552
104
0.841463
0.158537
34
0.061594
512_1k
MIT
redistributable
MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio.
Taskmaster2-train-2890
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: Hi, I need some help finding a flight to Los Angeles. ASSISTANT: Okay, a flight to Los Angeles I can help you with that. USER: Yeah, I'll be going from LaGuardia to LAX. And I need a business class ticket. ASSISTANT: Is this a round trip or one way flight? USER: It's a round-trip. I'll be flying July 12th and ret...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Hi, I need some help finding a flight to Los Angeles. ASSISTANT: Okay, a flight to Los Angeles I can help you with that. USER: Yeah, I'll be going from LaGuardia to LAX. ...
null
null
null
null
null
null
false
false
false
false
false
660
694
106
0.8675
0.1325
34
0.048991
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster2-train-1719
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: Hi, This is Roger from Washington DC, I'd like help finding a hotel in San Francisco, California. ASSISTANT: Hello, How can I help you today? Did you have any requests for your hotel? USER: I would like to check in on 6th. ASSISTANT: What's your Price range? USER: Yeah, I have price limits like cheapest or better...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Hi, This is Roger from Washington DC, I'd like help finding a hotel in San Francisco, California. ASSISTANT: Hello, How can I help you today? Did you have any requests fo...
null
null
null
null
null
null
false
false
false
false
false
627
661
106
0.861799
0.138201
34
0.051437
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster2-train-3677
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: Hi, I'd like help finding a flight to Portland, Oregon. ASSISTANT: Hi. How can I help you? Okay, I can get a flight for you to Portland, I see that you're in New York, is that where you want to fly out from? USER: Yes, from JFK Airport. ASSISTANT: You've got it tell me the dates that you want to leave and get bac...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Hi, I'd like help finding a flight to Portland, Oregon. ASSISTANT: Hi. How can I help you? Okay, I can get a flight for you to Portland, I see that you're in New York, is...
null
null
null
null
null
null
false
false
false
false
false
598
632
105
0.857531
0.142469
34
0.053797
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster2-train-113
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: I'd like help finding a hotel in San Diego. ASSISTANT: Hi, how can I help you? Okay, I can help you with that. So when are you going? USER: I want to go in May. At the beginning of May. ASSISTANT: Okay, Exact dates please? USER: May 3rd to the 5th. ASSISTANT: Okay, And how many are going to need a place to stay? ...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I'd like help finding a hotel in San Diego. ASSISTANT: Hi, how can I help you? Okay, I can help you with that. So when are you going? USER: I want to go in May. At the be...
null
null
null
null
null
null
false
false
false
false
false
609
643
106
0.858478
0.141522
34
0.052877
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster2-train-1579
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: I would like help finding a hotel in Laguna Beach, California. ASSISTANT: Okay. How can I help you? Tell me what you want in a hotel? USER: I need a hotel for four people. ASSISTANT: Sure, what else? USER: Cable TV. ASSISTANT: Okay. Anything else? USER: Swimming pool with view on the beach. ASSISTANT: Sure, what ...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I would like help finding a hotel in Laguna Beach, California. ASSISTANT: Okay. How can I help you? Tell me what you want in a hotel? USER: I need a hotel for four people...
null
null
null
null
null
null
false
false
false
false
false
514
548
104
0.840491
0.159509
34
0.062044
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster2-train-867
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: Hi. I'd like to find a hotel for my summer vacation on August 8th and Naples Florida and I would love something about 5 minute walk from the beach. I'll be staying from June 16th to June 19th 2017. ASSISTANT: What requirements do you have for the hotel? USER: Around $200 per night I want to feel upscale condo Res...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Hi. I'd like to find a hotel for my summer vacation on August 8th and Naples Florida and I would love something about 5 minute walk from the beach. I'll be staying from J...
null
null
null
null
null
null
false
false
false
false
false
675
709
107
0.868873
0.131127
34
0.047955
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
SalesBot-train-1374
Salesforce/dialogstudio
SalesBot
customer_service
train
source
USER: I am going to a retro game convention. I love retro games. What about you? ASSISTANT: That sounds like a lot of fun! I'm going to see Pearl Jam in concert next week. USER: I love pearl jam! They are one of my favorite bands. I hope you have a great time! ASSISTANT: Thank you! I am really looking forward to it. Wh...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I am going to a retro game convention. I love retro games. What about you? ASSISTANT: That sounds like a lot of fun! I'm going to see Pearl Jam in concert next week. USER...
{"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []}
null
FindMovies
null
null
null
false
true
false
false
false
487
521
104
0.8336
0.1664
34
0.065259
512_1k
null
no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text)
SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic.
Taskmaster3-train-326
Salesforce/dialogstudio
Taskmaster3
customer_service
train
source
USER: Hi, we're in the mood for a movie tonight. Can you help me? ASSISTANT: OK. And in what city? USER: The city I'm in is Creek's End. That's in Oregon. Creek's End, Oregon. ASSISTANT: Creek’s End, Oregon. Got it. Is there a particular movie you have in mind? USER: Yes, I promised my daughters I'd take them to see Mu...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Hi, we're in the mood for a movie tonight. Can you help me? ASSISTANT: OK. And in what city? USER: The city I'm in is Creek's End. That's in Oregon. Creek's End, Oregon. ...
null
null
null
null
null
null
false
false
false
false
false
488
522
104
0.833866
0.166134
34
0.065134
512_1k
CC BY 4.0
redistributable
Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
MULTIWOZ2_2-train-3550
Salesforce/dialogstudio
MULTIWOZ2_2
customer_service
train
source
USER: I would like to visit an attraction in the west area of town? ASSISTANT: Sure, I can help with that. What kind of attraction were you intersted in? USER: I am looking for places to go in town in the west and I need the postcode, entrance fee and phone number. ASSISTANT: Queens' college costs 2.50 pounds. Their ph...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I would like to visit an attraction in the west area of town? ASSISTANT: Sure, I can help with that. What kind of attraction were you intersted in? USER: I am looking for...
null
null
null
null
null
null
false
false
false
false
false
496
530
104
0.835962
0.164038
34
0.064151
512_1k
MIT
redistributable
MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio.
Taskmaster3-train-2037
Salesforce/dialogstudio
Taskmaster3
customer_service
train
source
USER: Sara wants to come over so we can go to the movies this afternoon. ASSISTANT: That sounds like it's going to be a lot of fun. USER: It should be! Can you tell me what movies are currently playing at the Cadillac 4 theater here in Cadillac? ASSISTANT: I would be happy to. The movies currently playing are "Dolittle...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Sara wants to come over so we can go to the movies this afternoon. ASSISTANT: That sounds like it's going to be a lot of fun. USER: It should be! Can you tell me what mov...
null
null
null
null
null
null
false
false
false
false
false
520
554
104
0.841945
0.158055
34
0.061372
512_1k
CC BY 4.0
redistributable
Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
SalesBot-train-471
Salesforce/dialogstudio
SalesBot
customer_service
train
source
USER: That sounds like a lot of fun. I would love to hike the Appalachian National Scenic Trail. ASSISTANT: There is the Appalachian National Scenic Trail (Status natology). USER: I'm visiting Sydney, NSW and want to find some attractions to visit. Can you see if there is a good child-friendly nature preserve I could g...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: That sounds like a lot of fun. I would love to hike the Appalachian National Scenic Trail. ASSISTANT: There is the Appalachian National Scenic Trail (Status natology). US...
{"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []}
null
FindAttractions
null
null
null
false
true
false
false
false
505
539
104
0.838258
0.161742
34
0.06308
512_1k
null
no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text)
SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic.
Taskmaster2-train-813
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: Hi, Can you help me book a hotel in Nashville, Tennessee? ASSISTANT: Sorry could you say that again? USER: Can you help me find a hotel in Nashville, Tennessee? ASSISTANT: Okay. What else? What else? USER: And I'm looking to book it on March 10, 2017 for 3 nights. ASSISTANT: Okay, I will check out on march 13? US...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Hi, Can you help me book a hotel in Nashville, Tennessee? ASSISTANT: Sorry could you say that again? USER: Can you help me find a hotel in Nashville, Tennessee? ASSISTANT...
null
null
null
null
null
null
false
false
false
false
false
496
530
104
0.835962
0.164038
34
0.064151
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster2-train-1777
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: Beach front, Carlsbad, California. ASSISTANT: Okay, beach front and close to the beach. Got it. May I know the dates? USER: From 2nd of this month to 6th of this month. ASSISTANT: Okay, those are good dates? What preferences do you have for the hotel? USER: I would like to spend $304 per night or less. I need the...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Beach front, Carlsbad, California. ASSISTANT: Okay, beach front and close to the beach. Got it. May I know the dates? USER: From 2nd of this month to 6th of this month. A...
null
null
null
null
null
null
false
false
false
false
false
523
557
104
0.842663
0.157337
34
0.061041
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster2-train-3774
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: Hey, I'd like to book a flight, please. I'll be flying to Paris and I'm looking for an Economy ticket. I'll be flying to Paris and I'm looking for an economy ticket. ASSISTANT: Alright, What else? USER: I'd like to have a flight that has Wi-Fi with one-stop. ASSISTANT: Up to one stop, Is that correct? USER: Yeah....
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Hey, I'd like to book a flight, please. I'll be flying to Paris and I'm looking for an Economy ticket. I'll be flying to Paris and I'm looking for an economy ticket. ASSI...
null
null
null
null
null
null
false
false
false
false
false
494
528
104
0.835443
0.164557
34
0.064394
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
MULTIWOZ2_2-train-3567
Salesforce/dialogstudio
MULTIWOZ2_2
customer_service
train
source
USER: I need a train from broxbourne ASSISTANT: What day would you like to travel to Broxbourne? USER: I need to leave on Thursday. ASSISTANT: Do you have time travel preference? USER: Yes, time travel would be fine. But I need to get to Cambridge by 11:45 at the latest. ASSISTANT: My apologies about the confusion, it ...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I need a train from broxbourne ASSISTANT: What day would you like to travel to Broxbourne? USER: I need to leave on Thursday. ASSISTANT: Do you have time travel preferenc...
null
null
null
null
null
null
false
false
false
false
false
520
554
104
0.841945
0.158055
34
0.061372
512_1k
MIT
redistributable
MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio.
Taskmaster2-train-3400
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: Hi, I'm looking to find a flight to San Francisco, California. ASSISTANT: Okay, I can help with that. USER: Great. And I'm hoping to be leaving out of JFK airport. The dates will be from March 22nd until the 26th. ASSISTANT: Alright. USER: I'm looking to spend up to $1,500. ASSISTANT: Sure thing. USER: And for th...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Hi, I'm looking to find a flight to San Francisco, California. ASSISTANT: Okay, I can help with that. USER: Great. And I'm hoping to be leaving out of JFK airport. The da...
null
null
null
null
null
null
false
false
false
false
false
489
523
104
0.834131
0.165869
34
0.06501
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
SalesBot-train-60
Salesforce/dialogstudio
SalesBot
customer_service
train
source
USER: I wish I could dance, but I don't think I have the coordination for it. ASSISTANT: You don't need to be coordinated to dance, you just have to have fun. USER: I guess you're right. Maybe I should give it a try. Do you have any hobbies? ASSISTANT: Yes, I love to cook and bake. What about you? What kind of hobbies ...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I wish I could dance, but I don't think I have the coordination for it. ASSISTANT: You don't need to be coordinated to dance, you just have to have fun. USER: I guess you...
{"intent": "PlaySong", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []}
null
PlaySong
null
null
null
false
true
false
false
false
572
606
105
0.852321
0.147679
34
0.056106
512_1k
null
no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text)
SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic.
MULTIWOZ2_2-train-669
Salesforce/dialogstudio
MULTIWOZ2_2
customer_service
train
source
USER: Are there any 4 star hotels in Cambridge? ASSISTANT: How many days will you stay and how many people will be staying with you? USER: Firstly, before that, I need a hotel that includes free wifi and parking, and needs to be in the cheap price range. ASSISTANT: There are 8 options. Do you want to specify hotel type...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Are there any 4 star hotels in Cambridge? ASSISTANT: How many days will you stay and how many people will be staying with you? USER: Firstly, before that, I need a hotel ...
null
null
null
null
null
null
false
false
false
false
false
480
514
104
0.831715
0.168285
34
0.066148
512_1k
MIT
redistributable
MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio.
Taskmaster2-train-2971
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: Hello, I need a flight to London, please. ASSISTANT: I'm happy to help in booking your plane tickets today. You are located in Houston right now. Is that where you want to fly out from? USER: Yes, please. ASSISTANT: Okay, got it. What are the depart and return dates that you need? USER: Okay. I am leaving on June...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Hello, I need a flight to London, please. ASSISTANT: I'm happy to help in booking your plane tickets today. You are located in Houston right now. Is that where you want t...
null
null
null
null
null
null
false
false
false
false
false
514
548
104
0.840491
0.159509
34
0.062044
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
MULTIWOZ2_2-train-3610
Salesforce/dialogstudio
MULTIWOZ2_2
customer_service
train
source
USER: Hi there. I'm on a really tight budget but need to find me a cheap room to stay. ASSISTANT: We have several cheap htels and guesthouses available. Do you have a particular location in mind? USER: Not really. It does need to be a hotel and parking isn't really an issue with us. ASSISTANT: I have one in the cheap r...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Hi there. I'm on a really tight budget but need to find me a cheap room to stay. ASSISTANT: We have several cheap htels and guesthouses available. Do you have a particula...
null
null
null
null
null
null
false
false
false
false
false
578
612
105
0.853556
0.146444
34
0.055556
512_1k
MIT
redistributable
MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio.
ABCD-train-3182
Salesforce/dialogstudio
ABCD
customer_service
train
source
USER: Hi I need your assistance ASSISTANT: Welcome to AcmeBrands. How may I help? USER: I bought a shirt from you guts you guys sorry But I need to return it ASSISTANT: OK. I can help with that. USER: I have lost a ton of weight on a diet and it doesn't fit anymore It's the wrong size I didn't think my diet would work ...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Hi I need your assistance ASSISTANT: Welcome to AcmeBrands. How may I help? USER: I bought a shirt from you guts you guys sorry But I need to return it ASSISTANT: OK. I c...
{"intent": "return_size", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []}
null
return_size
null
null
null
false
true
false
false
false
485
519
104
0.833066
0.166934
34
0.065511
512_1k
MIT
redistributable
ABCD (Action-Based Conversations Dataset), ASAPP Research, MIT License. https://github.com/asappresearch/abcd — via Salesforce/dialogstudio.
Taskmaster3-train-706
Salesforce/dialogstudio
Taskmaster3
customer_service
train
source
USER: Hey, I'd like to see Uncut Gems at Potomac Mills AMC at 7:10. ASSISTANT: Understood. I will by tickets for this evenings' 7:40 showing of Uncut Gems at Potomac Mills Mall AMC Theater. USER: No. You misheard me. I need tickets to the 7:10 showing. I have a dinner reservation and if I attend the 7:40 screening, I w...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Hey, I'd like to see Uncut Gems at Potomac Mills AMC at 7:10. ASSISTANT: Understood. I will by tickets for this evenings' 7:40 showing of Uncut Gems at Potomac Mills Mall...
null
null
null
null
null
null
false
false
false
false
false
658
692
106
0.867168
0.132832
34
0.049133
512_1k
CC BY 4.0
redistributable
Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster2-train-3598
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: I need to find a flight to Belgium. ASSISTANT: When are you planning on traveling to Belgium? USER: On August 1st. ASSISTANT: What city in Belgium would you like to go to? USER: Brussels. ASSISTANT: Is this a round-trip flight or one way? USER: Round trip till August 15th. ASSISTANT: What is your return date? USE...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I need to find a flight to Belgium. ASSISTANT: When are you planning on traveling to Belgium? USER: On August 1st. ASSISTANT: What city in Belgium would you like to go to...
null
null
null
null
null
null
false
false
false
false
false
539
573
104
0.846381
0.153619
34
0.059337
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
SalesBot-train-228
Salesforce/dialogstudio
SalesBot
customer_service
train
source
USER: No, I don't. I used to have a brother, but he passed away. How about you? ASSISTANT: I'm sorry to hear that. I have a sister, but we don't get along very well. USER: That's too bad. What do you do for fun? I like to listen to country music. ASSISTANT: How about you? USER: I want to listen to some music now. ASSIS...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: No, I don't. I used to have a brother, but he passed away. How about you? ASSISTANT: I'm sorry to hear that. I have a sister, but we don't get along very well. USER: That...
{"intent": "PlaySong", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []}
null
PlaySong
null
null
null
false
true
false
false
false
513
547
104
0.840246
0.159754
34
0.062157
512_1k
null
no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text)
SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic.
SalesBot-train-1179
Salesforce/dialogstudio
SalesBot
customer_service
train
source
USER: I know, it was an accident. I was just trying to stay in shape. I love to hike and stay fit. ASSISTANT: I love hiking too, but I'm in debt so I can't afford to go very often. USER: Oh, I'm sorry to hear that. Do you have any hobbies that you can do in your spare time? ASSISTANT: I like to hang out with my friends...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I know, it was an accident. I was just trying to stay in shape. I love to hike and stay fit. ASSISTANT: I love hiking too, but I'm in debt so I can't afford to go very of...
{"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []}
null
FindMovies
null
null
null
false
true
false
false
false
621
655
106
0.86071
0.13929
34
0.051908
512_1k
null
no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text)
SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic.
Taskmaster3-train-3207
Salesforce/dialogstudio
Taskmaster3
customer_service
train
source
USER: I am really interested in going to the movies tonight. ASSISTANT: Sure. What movie would you like to see? USER: I wonder if Boulevard 14 Cinema in Petaluma, Ca is playing anything I would like to see? ASSISTANT: OK. Boulevard 14 Cinema in Petaluma, California is showing three movies: No Time To Die, Mulan, and Em...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I am really interested in going to the movies tonight. ASSISTANT: Sure. What movie would you like to see? USER: I wonder if Boulevard 14 Cinema in Petaluma, Ca is playing...
null
null
null
null
null
null
false
false
false
false
false
550
584
105
0.847605
0.152395
34
0.058219
512_1k
CC BY 4.0
redistributable
Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster2-train-1973
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: I want to find more about a hotel I plan to stay at soon. ASSISTANT: What is the name of the hotel? USER: I'm looking to stay at the Park City Peaks Hotel. ASSISTANT: Okay. USER: It's in Park City, Utah. ASSISTANT: What would you like to know? USER: I'd like to find something in the next couple weeks. ASSISTANT: ...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I want to find more about a hotel I plan to stay at soon. ASSISTANT: What is the name of the hotel? USER: I'm looking to stay at the Park City Peaks Hotel. ASSISTANT: Oka...
null
null
null
null
null
null
false
false
false
false
false
548
582
105
0.847162
0.152838
34
0.058419
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster2-train-905
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: I'd like help finding a hotel in San Francisco. I'd like to stay from October 1st to October 5th, a room for four people. ASSISTANT: Okay. USER: I want it to be a four-star hotel rating. ASSISTANT: I will help you out. USER: I want there to be two queen beds and a balcony with a view of the ocean. I want a televi...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I'd like help finding a hotel in San Francisco. I'd like to stay from October 1st to October 5th, a room for four people. ASSISTANT: Okay. USER: I want it to be a four-st...
null
null
null
null
null
null
false
false
false
false
false
548
582
105
0.847162
0.152838
34
0.058419
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
SalesBot-train-1802
Salesforce/dialogstudio
SalesBot
customer_service
train
source
USER: Yes, it was delicious. I had the chicken parmesan. What did you have? ASSISTANT: Chicken Parmesan is one of my favorites! I had a salad. USER: Oh, I love salads. What kind of dressing did you put on your salad? ASSISTANT: I put a little bit of ranch dressing on it. What do you like to put on yours? USER: I like r...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Yes, it was delicious. I had the chicken parmesan. What did you have? ASSISTANT: Chicken Parmesan is one of my favorites! I had a salad. USER: Oh, I love salads. What kin...
{"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []}
null
FindMovies
null
null
null
false
true
false
false
false
498
532
104
0.836478
0.163522
34
0.06391
512_1k
null
no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text)
SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic.
MULTIWOZ2_2-train-1486
Salesforce/dialogstudio
MULTIWOZ2_2
customer_service
train
source
USER: I am looking for a moderately priced hotel that has free wifi. ASSISTANT: No problem. We have 17 such candidates. Do you want to specify further? USER: I am looking for a hotel in the west and it doesn't need to have free parking. ASSISTANT: There are no hotels in the west, moderately priced with internet. Would ...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I am looking for a moderately priced hotel that has free wifi. ASSISTANT: No problem. We have 17 such candidates. Do you want to specify further? USER: I am looking for a...
null
null
null
null
null
null
false
false
false
false
false
501
535
104
0.837246
0.162754
34
0.063551
512_1k
MIT
redistributable
MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio.
SalesBot-train-126
Salesforce/dialogstudio
SalesBot
customer_service
train
source
USER: Wow, I didn't know that. I'm more of a soccer fan than a football fan. ASSISTANT: I like soccer too. I like to play soccer on the weekends. Do you play? USER: I used to play when I was younger, but I haven't played in a long time. ASSISTANT: That's too bad. You should get back into it. It's a lot of fun. What do ...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Wow, I didn't know that. I'm more of a soccer fan than a football fan. ASSISTANT: I like soccer too. I like to play soccer on the weekends. Do you play? USER: I used to p...
{"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []}
null
FindMovies
null
null
null
false
true
false
false
false
619
653
106
0.860343
0.139657
34
0.052067
512_1k
null
no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text)
SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic.
Taskmaster2-train-3885
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: Hi, I'm trying to find a flight to Miami. ASSISTANT: Hello, how can I help you? Are you flying round trip or one way to Miami? USER: Round trip. ASSISTANT: When would you like to go to Miami and when would you like to come back? USER: I'd would like to leave on April 3rd and come back on April 7th. ASSISTANT: Wha...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Hi, I'm trying to find a flight to Miami. ASSISTANT: Hello, how can I help you? Are you flying round trip or one way to Miami? USER: Round trip. ASSISTANT: When would you...
null
null
null
null
null
null
false
false
false
false
false
582
616
105
0.854369
0.145631
34
0.055195
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
MULTIWOZ2_2-train-1817
Salesforce/dialogstudio
MULTIWOZ2_2
customer_service
train
source
USER: I am looking for a Persian restaurant with expensive price range food. ASSISTANT: Unfortunately I can't find any matching records. Could you like to try any other food type? USER: Oh, how disappointing. There are no expensive persian restaurants in the center of town? ASSISTANT: No, I am afraid I have no listing ...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I am looking for a Persian restaurant with expensive price range food. ASSISTANT: Unfortunately I can't find any matching records. Could you like to try any other food ty...
null
null
null
null
null
null
false
false
false
false
false
479
513
104
0.831442
0.168558
34
0.066277
512_1k
MIT
redistributable
MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio.
Taskmaster2-train-1545
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: I'd like to find out more about the hotel I plan to stay at. It's called Park City Peaks Hotel in Park City, Utah. ASSISTANT: Hello. What can I help you with? Okay, what's the name of the hotel? Okay, when will you be staying there? USER: I plan to be staying there on from December 20th to December 24th. ASSISTAN...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I'd like to find out more about the hotel I plan to stay at. It's called Park City Peaks Hotel in Park City, Utah. ASSISTANT: Hello. What can I help you with? Okay, what'...
null
null
null
null
null
null
false
false
false
false
false
508
542
104
0.839009
0.160991
34
0.062731
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
SalesBot-train-1943
Salesforce/dialogstudio
SalesBot
customer_service
train
source
USER: I have a lot of them too. I think it's because I'm Irish, but I'm not sure. ASSISTANT: I am Irish as well. I have always wondered what it is like to be a mole. USER: I've never been to Ireland. I've always wanted to go. Do you like it there? ASSISTANT: Yes, I love it there. The people are very nice and the scener...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I have a lot of them too. I think it's because I'm Irish, but I'm not sure. ASSISTANT: I am Irish as well. I have always wondered what it is like to be a mole. USER: I've...
{"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []}
null
FindAttractions
null
null
null
false
true
false
false
false
490
524
104
0.834395
0.165605
34
0.064885
512_1k
null
no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text)
SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic.
Taskmaster2-train-2179
Salesforce/dialogstudio
Taskmaster2
customer_service
train
source
USER: I'd like to find a hotel that's beachfront. ASSISTANT: Okay, Where should I look for a beach front hotel? USER: Carlsbad California ASSISTANT: Okay, and when will you be going? USER: Can you make sure it's booked between June? ASSISTANT: Okay, You said June 16th, and what date? USER: June 16th will be good. ASSIS...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: I'd like to find a hotel that's beachfront. ASSISTANT: Okay, Where should I look for a beach front hotel? USER: Carlsbad California ASSISTANT: Okay, and when will you be ...
null
null
null
null
null
null
false
false
false
false
false
568
602
105
0.851485
0.148515
34
0.056478
512_1k
CC BY 4.0
redistributable
Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
Taskmaster3-train-1960
Salesforce/dialogstudio
Taskmaster3
customer_service
train
source
USER: Hello, I would like to go to the movies tonight. ASSISTANT: OK. Do you have anything in mind? USER: Not particularly ASSISTANT: Sure. And what city are you looking in? USER: I was wondering what was playing in Brando, Texas. ASSISTANT: Brando, Texas. Got it. And is there a particular type of movie you’d like to s...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Hello, I would like to go to the movies tonight. ASSISTANT: OK. Do you have anything in mind? USER: Not particularly ASSISTANT: Sure. And what city are you looking in? US...
null
null
null
null
null
null
false
false
false
false
false
486
520
104
0.833333
0.166667
34
0.065385
512_1k
CC BY 4.0
redistributable
Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
SalesBot-train-684
Salesforce/dialogstudio
SalesBot
customer_service
train
source
USER: Surfing is a lot of fun, but it can be very dangerous if you don't know what you're doing. ASSISTANT: Yes, that is true. Surfers must be very skilled to ride waves in the ocean. USER: I think it's a lot easier than surfing on a wave pool, which is what I usually do. ASSISTANT: That makes sense. Do you ever go to ...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Surfing is a lot of fun, but it can be very dangerous if you don't know what you're doing. ASSISTANT: Yes, that is true. Surfers must be very skilled to ride waves in the...
{"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []}
null
FindMovies
null
null
null
false
true
false
false
false
530
564
104
0.844311
0.155689
34
0.060284
512_1k
null
no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text)
SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic.
Taskmaster3-train-1576
Salesforce/dialogstudio
Taskmaster3
customer_service
train
source
USER: hi, I am looking to book 2 tickets to a movie in Spring Hills, Kansas for tonight. ASSISTANT: Sure! I would be happy to assist you in your search! What genre of movie are you looking for and times? USER: Comedy and anytime close to 8 pm ASSISTANT: I have found 2 comedy movies showing at 2 different movie theatres...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: hi, I am looking to book 2 tickets to a movie in Spring Hills, Kansas for tonight. ASSISTANT: Sure! I would be happy to assist you in your search! What genre of movie are...
null
null
null
null
null
null
false
false
false
false
false
497
531
104
0.83622
0.16378
34
0.06403
512_1k
CC BY 4.0
redistributable
Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio.
MULTIWOZ2_2-train-2223
Salesforce/dialogstudio
MULTIWOZ2_2
customer_service
train
source
USER: Hi, I am looking for an attraction called Queen's College. Can you give me some information about it please? ASSISTANT: sure! it's located in the west and costs 2.50 pounds. USER: Thank you for your help! ASSISTANT: Glad to help. Is there anything else I can assist you with? USER: im looking for a place to stay w...
Analyze this customer-support transcript. Return compact JSON with: - intent - sentiment - resolved - escalation_needed - summary Transcript: USER: Hi, I am looking for an attraction called Queen's College. Can you give me some information about it please? ASSISTANT: sure! it's located in the west and costs 2.50 poun...
null
null
null
null
null
null
false
false
false
false
false
584
618
105
0.854772
0.145228
34
0.055016
512_1k
MIT
redistributable
MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio.