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Problem Statement: Will Aspen SCM run in a clustered server environment?
Solution: A clustered server is a collection of processors using a single disk array/farm that can switch between processors to provide load balancing and/or failsafe access. There are actually two types of clustered servers: active/passive (the passive turns on when the active fails) and active/active (all servers of ...
Problem Statement: Experiencing a problem with % Variables when running a macro that calls a rule. In MIMI 6.x and higher, the values seem to be empty, whereas in MIMI 5.0 they have values.
Solution: A change was made in Mimi 6.0 which allows % variables to be passed into rules. This means that you need to pass the %variables explicitly to the rule, the values are not maintained implicitly. In the macro muom, change the convert line to: CONVERT $1 %1 %2 %3 %4 %5 This will pass the %variables to the rule s...
Problem Statement: Can the path of a statement contained within a rule or macro include blank spaces?
Solution: There are various ways to include blank spaces in the statements of a rule or macro. 1. In windows there is something called the 8-character file name. The 8-character file name can be used in lieu of the path with spaces; all file names can be represented with 8 characters, to find the 8-character na...
Problem Statement: After launching or running a MIMI Web demo case, an error message occurs, "Missing mimicase parameter".
Solution: There are several ways to resolve this. First, make sure that the mimi case exists. If so, then follow the steps below: Click on the Refresh button to force a refresh of the web page. This will identify as to whether MIMI Web is really displaying an error, rather than an old or cached web page. If that does n...
Problem Statement: How can I run a debug SCM on Windows NT?
Solution: To run a debug in SCM, simply place an exclamation mark (!) in front of the statement you want debugged on the command line. For example: !<RUNMACRO The output of the debug will go to a file in your c:\MIMI\bin directory. The name of the file is stdout.txt and it can be viewed using any standard file editor. ...
Problem Statement: Does Aspen SCM use the Microsoft Java Virtual Machine?
Solution: The Java Virtual Machine used in Aspen SCM is SUN's JVM. It is used by the Java Bridge and the jvm.dll which is part of the JVM used by the MAP/Chart features. The JVM is installed into a sub-directory in the Aspen SCM directory tree. It does not create any ENV variables and is not placed on the system path, ...
Problem Statement: How to correctly switch from Network license file to Client license file
Solution: When switching from Network license file (used with ALM) to a Client license file, it is highly recommended to shutdown and to remove ALM server services. The following procedure explains how to perform correctly the switching. To confirm that you switch from Network license file to a Client license file, run...
Problem Statement: $UNVIEW is returning an error message - M0133: FORM NOT POSSIBLE, TCAT IS FULL
Solution: Use CMPRCASE utility to delete the unused table or wasted space . Steps: Get to a DOS prompt. Change the directory to where the case resides. Type CMPRCASE <casename>. To increase the number of sets and tables in a case, use the following syntax: cmprcase [case] [-S[{+|-}]number] [-T[{+|-}]number] [-Nname] T...
Problem Statement: We want to use Range Analysis. Can we use parameters RMAS and CMAS with the XPRESS solver?
Solution: XPRESS does not have a range function, so you cannot use RMAS and CMAS with XPRESS. In reality, people found that the range function does not really help much. What MIMI LP-module developers are planning to do in XPRESS is to report some other type of solution analysis, but there are no dates foreseen for tha...
Problem Statement: What is the maximum number of AND/OR branches in a rule?
Solution: The maximum number of AND/OR branches in a rule is 99. When that maximum is reached, MIMI will return the following error: E0079: MAXIMUM NUMBER OF AND/OR BRANCHES EXCEEDED Unfortunately, the maximum number of branches can not be increased. Proper coding suggests that rules be broken into sub-rules. By breaki...
Problem Statement: The "UPDATE-IMPORT" command does not work correctly. The tables desired do not index properly.
Solution: For Example: QCKSQL1 CODE DESC CONNECT test BY mimi/mimi; DROP TABLE TMAF ; CREATE TABLE TMAF (FCOL1 CHAR(5) , FCOL2 CHAR(5)); INSERT INTO TMAF VALUES SMAORA(,C),SMAORA(,D); SELECT * FROM TMAF; UPDATE TEMP(FCOL1) IMPORT COMMIT ; TEMP(*,D) = FCOL2; DISCONNECT ; The TEMP Table will not i...
Problem Statement: What is the maximum width which can be assigned to PWIDTH of the system set?
Solution: Originally the maximum PWIDTH was 256 characters, but the code was modified "to allow PWIDTH to be greater than 256" several years ago. Now there is no defined maximum for PWIDTH. KeyWords: Keywords: None References: None
Problem Statement: How to get the maximum catalog entries in a case file other than from the case information dialog?
Solution: Users can access the maximum catalog entries (sets and tables) in a case file from the Case Information Dialog (automatically minimized when opening a case file). They can also retrieve this interesting information from a rule or a macro by adding the following statements: GETCAT &1 = SCAT/TCAT COUNT (retriev...
Problem Statement: How to create a menu item to compress a MIMI case when you right click on a file in Windows Explorer. NOTE: These instructions are for Windows 2000.
Solution: 1. From the Windows Explorer menu bar, choose "Tools" "Folder Options." 2. Click on the "File Types" tab. 3. Highlight the CAS file extension in the list box. 4. Click the Advanced button. You should see the following screen 5. Click the "New" button to create a new menu item...
Problem Statement: After running LP ALL, Aspen SCM returns the error "Subset does not exist or fetch error."
Solution: This could be caused by one of two things: 1. There is a set listed in RCAT that doesn't exist in the case. View the RCAT table to make sure that all set entries are in the catalog. If you find an invalid entry, replace it with the correct set and re-run LP ALL. 2. There are invalid subsets in the cas...
Problem Statement: You receive an error meessage saying "Error C2I" when calling DAT2CAS.
Solution: The error means that MIMI is having problem converting the case from character to integer format because of garbage data. To get around this, try the following steps: Make a copy of the original case. Using the original case, run the BFILL INFO command and then check the INFO table to see if it captured any s...
Problem Statement: $STOP$ macro does not run under Windows O/S, only under UNIX. The $STOP$ macro runs before ending the session and can be used for configuring the working environment, checking for unsaved data, completing tasks, updating case access dates, opening a particular window, importing data, specifying the u...
Solution: As of MIMI 7.0, the $STOP$ macro now runs on both UNIX and Windows operating systems. The documentation has also been update in the product release of MIMI 7.0, targeted the 28 of June 2002. Keywords: None References: None
Problem Statement: How to transfer large MIMI cases using AspenTech's File Transfer Protocol (FTP) site?
Solution: Open a DOS prompt and change directories to where the MIMI case resides. Type "ftp ftp.aspentech.com" You will be prompted to type username and password. Username: anonymous password: your email address At the FTP prompt, change the directory to pub\download cd pub ...
Problem Statement: PROCNAME HAS NOT BEEN DEFINED error message
Solution: This error message occurs when the Chesapeake Distributed MIMI Request Broker Service is not started (Fig 1) and when user attempts to load his case file or uses the PROCNAME command. Please refer to tech tip # 106043 for more information about how to locate and start this service. FIG 1 However, if it is imp...
Problem Statement: This knowledge base article describes AspenTech's support policy in relation to using Aspen SCM (MIMI) on a 64-bit Windows platform.
Solution: Aspen SCM (MIMI) is not compatible with 64-bit versions of the Windows operating systems. Aspen SCM is only supported on a Windows 32-bit operating system. Keywords: 64bit Setup References: None
Problem Statement: How to change Aspen SCM default font size for Reports, Dialogs, Sets and Tables?
Solution: Please follow the following steps to increase or decrease the font size: 1. Open your Aspen SCM case file. 2. From the menu: click on Options | System. 3. Choose the Editors and Windows Attributes tabs. 4. Modify default font size and click OK. Examples: Report Font Change 1. ...
Problem Statement: How to troubleshoot error message "MIMI encountered problems and the program will terminate"
Solution: Note: You need Admin rights to install Aspen SCM and ALM. PART 1: Go to Start | Program | AspenTech | Aspen License Manager 3.0 | Aspen License Manager Admin Tool. Select the Service License File tab, and then click on the Configuration Using Services radio button. Go to Server Status tab and click Perform S...
Problem Statement: After upgrading SAP to release 7.10, LISA - Logistical Interface for SAP Applications, the user will receive an error: "Connect to SAP gateway failed"
Solution: Note: Officially, LISA is no longer supported by AspenTech. There is a workaround, however. As a workaround, the user has the option to do this: 1) FILL SAPCNTL(DESTINATION,1) = "PR1" (whatever sideinfo file section name you want). 2) Create a new Windows environment variable name = SIDE_INFO , value = c:\mim...
Problem Statement: My workstation continuously caches to the hard drive when I use Aspen SCM, and I get the error message "running out of virtual memory." How do I resolve this?
Solution: This problem occurs when the workstation has used up all physical RAM installed on the workstation, and the workstation has very little hard drive space on the C drive. To fix this problem you can either: 1. Increase the amount of physical RAM on the workstation, or 2. Clear some space on the physical...
Problem Statement: Error 1001 - CPXERR_NO_MEMORY - Out of memory. The computer has insufficient memory available to complete the selected operation. Downsize problem or increase the amount of physical memory available. When solving MIP problems, several memory conserving corrections can be made. As a result of this CP...
Solution: First try to set VARSEL = 3 ("Strong branching"). Default for VARSEL is 0 ("Branch variable automatically selected"). Usually, strong branching can be time consuming, but overall it may reduce the number of nodes. Then try (1.) along with setting NODEFILEIND = 3 ("Node file on disk and compressed"). Default ...
Problem Statement: Could not initalize XPRESS (ERRCODE: 8/0)
Solution: There are many possibilities which may result in this error: Missing xprs.dll Expired XPRESS license file Multiple XPRESS license files on a computer Multiple xprs.dll and xprl.dll files on a computer Using Terminal Services Defined XPRESSDIR or XPRESS in environmental variable list Installed other software t...
Problem Statement: Users may receive numerous error messages regarding missing files or tables when starting newly installed MIMI Configured Applications (CAPS), such as Demand Manager, Distribution Scheduler, Inventory Planner, Plant Scheduler, Power Planner and Supply Planner.
Solution: With the release of MIMI Family 4.0, each of the MIMI CAPS have been redesigned to utilize libraries, or MIMI cases which contain groups of related features. The CAP Libraries include General Methods, Data Management, Data Viewer and Planning Framework. The CAP Libraries are installed as zipped files from the...
Problem Statement: Trouble increasing MAC and MAR on large LP models.
Solution: From the set attributes, set the maxcount of MAC and MAR equal to 1. Save the case. Now increase the MAC and MAR to the desired amounts. Recommendations for eliminating hard drive space wastage: Use Windows NT 4.0 with service pack 5 or Windows 2000 to exceed the 2 gig RAM per file limitation. This is becau...
Problem Statement: DEPENDENT case won't open in MIMI: "M0969: Error opening case file, check file permissions"
Solution: Given: COMMON is the indenpendent case. COSMOSAR.cas is the dependent case. The error occurs because the $TCASES and $CASES are not properply pointing to the path of the dependent case. First make sure that COMMON.cas is an independent case and COSMOSAR.cas is the dependent case. Open COSMOSAR.cas and view $...
Problem Statement: XPRESS - Integer feasible tolerance (N_ZTOLIS) vs. RHS feasible tolerance (N_ZTOLZE)
Solution: When solving MIP problems, users should not change the RHS tolerance without knowing that integer feasible tolerance (default 5.e-06) is also available, and that it needs to be adjusted accordingly. In general, the integer tolerance N_ZTOLIS setting should always be greater than the RHS feasible tolerance N_Z...
Problem Statement: Cannot open a MIMI case in a Unix environment.
Solution: It is possible that the case is compressed; therefore, try uncompressing the file before using it. To uncompress a case in the unix environment first change the file name from "xxx.cas" to "xxx.CASE.Z" then uncompress the file. The following are the Unix commands: cp xxx.cas xxx.CASE.Z uncompress xxx.CASE.Z l...
Problem Statement: How do I check what MIMI modules I am licensed for from within MIMI code?
Solution: You can use this undocumented MIMI command from the command line or from a macro of a Mimi case. The syntax is: FIXUP STATUS This command puts your workstation's MIMI licensing information inside table INFO. Here is how the output of the command looks like. You have a line for each licensed MIMI module: ...
Problem Statement: The following error message can occur if a user attempts to run cas2dat on a VERNO04 CASE file: "** CASE VERSION IS NOT 02 **" To reproduce this error attempt to run cas2dat on any newer case files. For this particular example, the file speedtest_027.cas will be used. To run cas2dat, click on Sta...
Solution: If the user attempts to run cas2dat on a VERNO04 case file, the user will receive this error because the new versions of the case files VERN004 do not support running cas2dat. If the user ran cas2dat to remove invalid characters, the user should instead run CMPRCASE. CMPRCASE can be used with the "-fa" argu...
Problem Statement: This tech tip includes details on MIMI installations in a Plantelligence environment.
Solution: The Plantelligence environment requires the installation and configuration of AFW (Aspen FrameWork), BPE (Aspen Business Process Explorer) and other Plantelligence aware Aspen products. The AFW server is configured with security roles for MIMI and the users who use MIMI. If those security checks fail, MIMI wi...
Problem Statement: If I need to have a 3+ dimensional incidence table, will GEN be faster with a hierarchical table structure or multi-dimensional table? Are there any other considerations besides speed?
Solution: Generally when using multi-dimensional tables for structures such as demands you can get good performance from the generator by insuring that the incidence structure used for the variable is a table with the same rowset as the multi-dimensional table. Doing this means the generator loops down the multi-dimens...
Problem Statement: MIMI application fails to load with uncounted license file. One of our customers recently faced an issue after having installed MIMI software in his system using an uncounted license file (note: if MIMI is used with an uncounted License File, the Aspen License Manager does not need to be installed). ...
Solution: When MIMI is installed using an uncounted License File, the user MUST configure the "Aspen License Selector based on FLEXlm" utility to point on the uncounted License File (this utility is installed after any Aspen product installation). To do so, user has to go to Start --> Programs --> AspenTech --> Common ...
Problem Statement: A user had an old model running on Unix that was displaying the activity color according to the PRO color defined in PCOLOR. Once they converted the model into Windows, if the activity is very small then the activity color is not visible for all PRO's in the facility. How can the PRO activity color b...
Solution: If the activity is very small, i.e. the process time is zero or near zero, all that is drawn is its border on the planning board. To make the activity color visible, you can adjust the minimum activity width (MAW) setting in the planning board controls table (CNTLS) to something like 5 pixels. The default v...
Problem Statement: Indirect set or table referencing in rules.
Solution: The aim of this tech tip is to show you, with some examples, what you can do and what you cannot do in MIMI rules to indirectly reference sets and tables. It is a complement to what you can already find in the MIMI on-line help. As explained there, indirect set or table referencing means setting a variable eq...
Problem Statement: What is SQL STATUS and how is it used?
Solution: SQL STATUS displays the current status of all MIMI/SQL switches in the SQLMSG table. Simply, type the command SQL STATUS on the MIMI command line and the following information will appear at the bottom of MIMI window: AUTOCOMMIT AUTODISCONNECT BLANKTONULL SQLDATEFORMAT SQLDECIMAL. The SQL STATUS command is va...
Problem Statement: What MIMI commands can be used in an SQL macro?
Solution: The "MIMI" command within a MIMI SQL macro can only be used to execute standard MIMI commands. I guess the question is now how to decide whether a command is a standard MIMI command or not. A simple way to do this is thinking about if this command can be executed from the MIMI command line (see the "Navigatin...
Problem Statement: Can you install 2 different versions (2.1 and 3.0) of ALM on the same server?
Solution: Yes, however it is not recommended in a production environment since both applications will be broadcasting their services simultaneously. KeyWords: ALM AspenTech License Manager Keywords: None References: None
Problem Statement: M GETSCH command causing MIMI to crash if corrupted data in sparse tables.
Solution: One of our customers faced recently a MIMI crashing situation when trying to run the command M GETSCH (usual core error message such as "runtime error", abnormal termination"). This problem was caused by the corrupted data existing in a sparse table before (in this specific situation, sparse table was BILIND)...
Problem Statement: Defining different forecast methods
Solution: Example: A user wants to force MIMI to use always SEASONAL for products "X" and WINTERS for product "Z". All the other products can use OPTIMAL (MIMI choose the proper algorithm). There are a couple of ways of doing this. The easiest way is to use subsets of DMPRO to be forecasted with a particular method and...
Problem Statement: Client receives a warning message as follow: "Note: This version of MIMI is working correctly, but is in need of replacement with a newer version. Please contact your local MIMI support staff or call the Supply Chain Division of Aspen Technology Inc. to receive the most recent release. The Supply Cha...
Solution: Users are not required to upgrade MIMI when they receive this warning message. MIMI installation codes expire every three years to ensure clients remain up to date with the latest version available. Simply requesting a new installation code from support and installing it will resolve the issue. KeyWords MIMI...
Problem Statement: MIMI crashes when trying to use the PRESENT, GRAPH, CHART, PANEL, CANVAS and other graphics commands like GPOLY, GTEXT, GLINE, GELLIPSE, GBITMAP, etc.
Solution: MIMI is crashing because the case does not contain the SCOLOR set which is a required set for almost all COLOR related functionality, including displaying graphs, charts, planning board, etc. The work-around is to copy the SCOLOR set from another case, such as the DEMO case provided with each installation of ...
Problem Statement: MIMI starts, but will not allow me to load any cases. The error message "M1184: LOAD is restricted to authorized users only" shows in the lower left message bar when trying to load any cases, even the generic and demo cases supplied with MIMI.
Solution: This situation may occur after MIMI or Aspen License Manager has been upgraded, or installed incorrectly with Plantelligence switches turned on in Aspen Framework. To see if this is the cause, run the Windows Registry Editor "REGEDT32" and look at HKEY_LOCAL_MACHINE\SOFTWARE\AspenTech\AFW. The values for "Act...
Problem Statement: Use of the negative shipment data
Solution: We recently had a customer that wanted to use the shipment data which include the negative shipment as he says that when the forecast method is period_average(k), the negative shipment was useful for the purpose of his forecasting. It has to be considered that if a negative shipment and a positive shipment ar...
Problem Statement: How to create a MIMI ETRACE file to help debug a rule or a macro?
Solution: Type the command TRON on the MIMI command line. Run the rule or macro on the command line and MIMI will automatically generate a trace. To see the trace, type ETRACE on the command line. Note: Make sure to run the TROFF command when you are done because having the etrace on can slow down MIMI performance. Key...
Problem Statement: I have a model using binary variables (BV for example) and the solver still solves a normal LP problem instead of a MIP (Mixed Integer Programming) problem. What do I have to do to make MIMI recognize I want to solve using MIP?
Solution: There is a solver's parameter called PTYP that must be set to AUTO. That parameter is contained in the optimizer's control table (table CCPLEX for the CPLEX optimizer, table CXPRESS for the XPRESS optimizer), or in the CLPS table if you don't have a control table. It can take either value AUTO or RELAX. If it...
Problem Statement: Are service packs for MIMI cumulative, or do I have to install each one in a specific order?
Solution: The Installation Guides and Release Notes for the service packs do not mention it directly, but the service packs are cumulative. Note, however, that they are specific to the major version of MIMI for which they were designed. For example, you must have MIMI 6.2 installed first, in order to install either MIM...
Problem Statement: Does the MIMI 6.2 CD run on NT or 2000?
Solution: The MIMI 6.x CD will run on BOTH Windows NT and Windows 2000. KeyWords: Keywords: None References: None
Problem Statement: $STOP$ macro does not run under Windows O/S, only under UNIX. The $STOP$ macro runs before ending the session and can be used for configuring the working environment, checking for unsaved data, completing tasks, updating case access dates, opening a particular window, importing data, specifying the u...
Solution: As of MIMI 7.0, the $STOP$ macro now runs on both UNIX and Windows operating systems. The documentation has also been update in the product release of MIMI 7.0, targeted the 28 of June 2002. Keywords: None References: None
Problem Statement: Can the Problems Window be resized ?
Solution: The Problems Window (from Planning Board / Options / Problems) is not resizable in any MIMI versions, including MIMI 7.0.x. Just like the activity editor, any of the sub windows of the Planning Board can not be resized. Hopefully, the new Gantt chart will resolve this problem (this information will be communi...
Problem Statement: In MIMI, all of the options under the File pull-down menu are grayed out.
Solution: Most likely, the user is just selecting the incorrect executable, for example MIMI Light Client. To fix this problem, simply exit out of MIMI and reopen using the MIMI Aplication Client executable instead. KeyWords: Keywords: None References: None
Problem Statement: How to optimize quantity in MIMI while the cost is changing?
Solution: You have two possible answers to this question: in MIMI you can either use SLP (Successive Linear Programming) or MIP (Mixed Integer Programming). SLP represents a simple approach to solving mostly linear LP problems which contain embedded nonlinear terms. If your cost function is non-convex, then this option...
Problem Statement: How can I reduce optimization time with MIMI? This solution will help you find some clues on how to solve this problem.
Solution: Algorithm Issues It is incorrect to say that one algorithm is always faster than another. First, it depends on the solver (XPRESS or CPLEX); next, it depends on the model; and third, it depends on the data. The recommended approach is to always try all three: Primal, Dual, Barrier. You never know, your model ...
Problem Statement: I am encountering the following error in MIMI: $$$$$:ERROR-Cannot open message file
Solution: This error generally means MIMI can't find the MIMITEXT.DATA file. (This is the file that contains all of MIMI's error messages.) The usual cause of this is that MIMIHOME is not set correctly. To set MIMIHOME in NT, go to the Control Panel and then System. Look for the tab to set variables. The name of the va...
Problem Statement: You are using international settings that have a comma as the decimal separator, like in Germany, Italy or Spain. How can you have a comma as a decimal separator in MIMI?
Solution: If you have MIMI 7.2 and above Support for input of floating point numbers according to Windows locale is available from MIMI 7.2. In previous releases of MIMI, users were required to enter numbers in the English format, using the dot (.) character as the decimal separator. MIMI now allows you to enter number...
Problem Statement: Retrieving lost data: Can I revert to previous content of a set or table after having mistakenly applied?
Solution: Yes you can, but only if you haven't saved your case after applying the modifications. This is what you have to do after you have applied your changes to revert to the previous content of your set or table: invoke command COPY as follows and you'll see the original values reappear! COPY set's_or_table's_name ...
Problem Statement: What is SSAVE and how is it used?
Solution: The SSAVE command, or Super Save, copies the current case from memory to disk. Its functionality is similar to that of "Save As" in most Windows applications but can be run from the MIMI command line. You can save a case to: Another existing case name (If you choose this option, MIMI asks if you are sure want...
Problem Statement: INFOMSG is not printing the entire statement
Solution: NOT is a special keyword in the expert system language (MIMI/E). It cannot be used in messages of this sort without confusing MIMI. Here is the way in which we handle keywords that we want to use in messages: Assign the keyword to a global variable, then reference the global variable in the message. For examp...
Problem Statement: What control parameter can I use in CXPRESS to set a time limit for the optimization run?
Solution: N_MAXTIM sets a time limit for the search. Possible values are: Less than zero: Terminates the search after the specified number of seconds, or after the first integer solution is found, whichever is later. 0 (Default): Does not set a time limit. Greater than zero: Sets an unconditional time limit. Note: N_...
Problem Statement: A user did command TIN = NULL and that caused some entries of TIM to disappear. As you'll see in the solution below, this issue involves a discussion on MIMI's Multi-Dimensional (MD) Tables, Compact Incidence Tables and set $MULTI.
Solution: TIM got corrupted when the user did TIN = NULL because TIM was the rowset of a Compact Incidence Table called TIMN that was also listed in $MULTI. TIN was mentioned in the table's colset. The solution to the problem was just to remove the name of the LP Compact Incidence table (TIMN) from $MULTI. In fact, as ...
Problem Statement: During installation of MIMI from the eSupply Chain Suite CD I get the following error message: "The Installation of the Core Component Microsoft Data Access 2.1 Failed."
Solution: Having a virus scan program active during the installation causes this problem. Virus scanners cause a slowdown of data transfer from the CD, which will result in an installation failure. This installation failure typically occurs on a slow machine in the MS Data Access 2.1 portion of the installation. Client...
Problem Statement: Misuse of EDIT/OLDEDIT command in $ALIAS set
Solution: Customer recently faced an issue in his model when opening tables. Depending on the way he opened the tables (editing from another table, editing from the command line or editing from the table catalog), customer obtained two different types of editor: NT type or MOTIF type. Although displaying the MOTIF type...
Problem Statement: How do I find the version of MIMI currently run from inside a macro or rule or from the command line?
Solution: Starting in MIMI 7.0, you can retrieve the MIMI version by utilizing the special purpose variable named &VERSION. From the command line, type command: MSG &VERSION The planned release date for MIMI 7.0 is July 2002. KeyWords: VERSION &VERSION SPECIAL PURPOSE VARIABLES &VARIABLES Keywords: None References: No...
Problem Statement: Do ActiveX controls have to be signed (internet)?
Solution: No, ActiveX controls do not have to be signed. KeyWords: Keywords: None References: None
Problem Statement: Is there an option we can specify for both the cas2dat and dat2cas to NOT prompt for overwriting the target file?
Solution: There is no option, but there is a workaround. Write a UNIX program that will contain the filenames during cas2dat and another filename for the y variable. Create a file xx.DATand inside the xx.dat file contains a lower case y as the answer to the overwrite prompt Open a vi session and create a script that co...
Problem Statement: Defining different starting history periods in the same forecast generation process.
Solution: For different DMPRO codes, it is possible to define different starting history periods in the same forecast generation process. E.g.: product "X" history will start from DEC99, while product "Y" history will start from FEB00 (both time periods are defined in DMPRD and DMPST sets). In the forecast set (DMCNTL)...
Problem Statement: I get an error message "stype: wfli has exceeded maxfli: 1000 >=1000" when running macros or rules.
Solution: MAXFLI is the fetch count used in VALUE statements. The default of MAXFLI is 1000, but it can be increased to accommodate larger tables. To increase MAXFLI, go to the MIMI command line and type SYSTEM to view that set. On the code column, type MAXFLI and on the corresponding description line, type a value gre...
Problem Statement: Error message: "No Core memory. Not enough memory to set up simulator" - UNIX platform
Solution: While trying to run the M SIM command on a system running on UNIX environment, you receive the following error message: "No Core memory. Not enough memory to set up simulator". Knowledgebase Solution # 105293 explains how to solve the problem with MIMI running under NT, but under UNIX, the solution is differe...
Problem Statement: GEN command in the balance equation with policy EF
Solution: Recently, a customer faced a problem with running GEN command in the balance equation with policy EF: the Right Hand Side parameter was showing an incorrect value. It has been found that if RHSX table is 0 for an existing row and that actual row is referenced again in another generic row, it will fill it in w...
Problem Statement: What is the maximum number of SETS and TABLES you can have in a MIMI case?
Solution: The maximum number of SETS you can have in a MIMI case is 4000. The maximum number of TABLES you can have in a MIMI case is also 4000. KeyWords: Keywords: None References: None
Problem Statement: Does MIMI comply with a Win32 Executable ?
Solution: Yes, MIMI does comply with a Win32 Executable. Keywords: None References: None
Problem Statement: Does the MIMI server based product (Distributed MIMI) have remote administration capabilities?
Solution: No, it does not have remote administration capabilities. However, you can use a third party software such as PC Anywhere or NT Terminal Server with Citrix client to remotely administer. KeyWords: Keywords: None References: None
Problem Statement: When using the LISA module, I get the error message "Log file \licence\mimi.log doesn't exist or Read/Write Access denied." STIE:nolog-001 MIMI might not be licenced to this address yet or log file Read/Write Access denied Invalid licencing setup (err = -1). Please contact CDS for assistance
Solution: This problem occurs when a user tries to spawn a licence from another workstation, rather than licencing with the licence utility. The solution is to delete the mimi.log file (if it exists), delete the licence subfolder (located at \mimi\license), and run the license utility. After obtaining the system code, ...
Problem Statement: Clicking on the "Save As" icon causes MIMI to crash.
Solution: It has been found that this problem only occurs when MIMI is being accessed though a Citrix environment. The machine was originally set up with security on each drive and the ability for the Global NT User Group "EVERYONE" to access the server. If you are not familiar with NT security, the EVERYONE group has ...
Problem Statement: I get the error message "Cannot Execute: Call Chesapeake for replacement."
Solution: This is cause by the application not properly licencing itself. This will happen on occasion. To solve this problem, rerun the licencing utility by going to Start | Programs | MIMI | MIMI licence utility. Rerun this utility and contact MIMI support (mimi.support@aspentech.com) when you have the system code. W...
Problem Statement: Sometimes it may not be clear what Engineering Releases (ER''s) are required when using the LIMS Interface. This solution will be a "living document" that will address any required ER''s with each release of InfoPlus.21 and the LIMS Interface.
Solution: If running LIMS with InfoPlus.21 2.5.1, you should apply these ER''s: There are no ER''s. If running LIMS with InfoPlus.21 3.1.2, you should apply these ER''s: ER IP010816A_NTI (See Solution 106003) If running LIMS with InfoPlus.21 4.0.1, you should apply these ER''s: ER IP010816A_NTI (See Solution 106003) I...
Problem Statement: Multiple languages selection causes the Planning Board to be empty after installing MIMI on Windows 2000.
Solution: There is an apparent incompatibly between MIMI and foreign language registry entries. To resolve the problem, the two following methods can be used: Registry Settings Exit MIMI. Click on Start --> Run --> type EGEDIT (or REGEDT32) --> OK to access the registry tree. In the registry, go to HKEY_LOCAL_MACHINE\S...
Problem Statement: Can you use concatenation within the IMPORT statement of a SELECT in MIMI-SQL?
Solution: The MIMI-SQL manual says that on the right hand side of an assignment in the IMPORT statement you can only use the name of an attribute (attr_name) defined in the SELECT and that the order of attr_name's in an IMPORT statement should be the same as used in the SELECT statement. Nonetheless the answer for this...
Problem Statement: I am getting the error MimiBroker error:10038, Error: License process failed. Please contact CDS for assistance. (This is when an ALM server is installed on the same machine as the MIMI application)
Solution: What is happening is that the MIMI broker is trying to start before the ALM server starts. The error message and the problem with the splashscreen appearing and disappearing rapidly, along with the error message is indicative of a licencing issue. What you can do is set the broker to start manually and then s...
Problem Statement: GNET - Generate network problems
Solution: GNET is a parameter in the CLPS table that was originally designed to control which kind of model MIMI generates (general LP models and also pure network models). However, MIMI had never really created (GEN) a network problem. The network algorithms NETPRIM or NETDUAL should be used instead in order to extrac...
Problem Statement: This Tech Tip clarifies the status of this product.
Solution: AspenTech's Profile.21 product will be supported and developed by AspenTech industry specialists. For existing customers, there will be no difference in the level of service and continuity of the product, and development of the specific new functionality will be enhanced via the use of AspenTech's business ex...
Problem Statement: On a client side installation with InfoPlus.21 client components, the following error message appeared: setup was unable to load license manager library e:/core/eis_relativetimecontrol_IDK/ATLM2.dll Here is the error message as noted in the psetup.log: Launch install of EIS_RELATIVETIMECONTROL_IDK : ...
Solution: This error message can happen because of a faulty installation CD. If you encounter this error condition, request a new CD from Order Administration. KeyWords: relativetimestring installation InfoPlus.21 ATLM2.dll Keywords: None References: None
Problem Statement: Aspen License Manager (ALM) is the pre-aspenONE licensing system. Some products needed version 2.2 (for example Aspen InfoPlus.21), while other products needed ALM 3.0 (for example Aspen PIMS or Aspen MIMI/Aspen SCM). If any such products are installed on the same server, can the two ALM versions coe...
Solution: Both license servers (ALM 3.0 and ALM 2.2), which install in separate directories, can run together on the same machine. The two versions are vastly different and the keys that work with 2.2 are not recognized in 3.0 and vice versa. Keywords: None References: None
Problem Statement: After changing the computer name on the network, the Aspen License Manager (ALM) will not deliver the licenses that are installed. The asplmd.log file contains errors similar to the following. 00-Dec-21 10:13:39: Peer "old_name" unknown. 00-Dec-21 10:13:39: Loaded key d:\PROGRA~1\ASPENT~1\LICENS~1.1\...
Solution: The License Manager stores information related to the machine name at the time when licenses are installed. If the name changes, the licenses are no longer recognized. To correct the problem, delete all license and data files (with .lic and .dat extensions) contained in the \Program Files\AspenTech\License Ma...
Problem Statement: A customer experienced the following problem: Security had been set up some time ago, but stopped working with no apparent cause. Users could no longer create a new plot in Process Explorer and when they checked the applications and roles in AFW Security Manager, they had all disappeared.
Solution: In this particular case, the fix to the problem was to change the Application Protection on the Virtual Directory tab from High to Low: (IIS->[nodename]->Default Web Site->AspenTech->(rightclick) Properties) However, the main reason for the problem was because even though the IUSR_.... account is listed as th...
Problem Statement: Planning on moving SLM license server to a newly purchase HW
Solution: Here is the procedure for replacing SLM license server if you are using a USB dongle: If you are not using a USB dongle, please request a license re-host first (Solution 130115): 1. Log in to the new server using an administrative account. 2. Ensure that no Windows programs are running on the computer before ...
Problem Statement: Aspen License Manager Installation Manual for v2.2 doesn't contain any instructions on how to upgrade from ALM 2.1 to ALM 2.2 from a previous version of ALM.
Solution: NOTE: You can have more than one License Manager running on a network. You have two choices: -- you can either install the newer version of ALM on a different PC and point the Installation Wizard for your new software to it, or -- you can simply install the newer version of ALM over the older version; it will...
Problem Statement: Can the Aspen License Manager run on computers that are already running an Elan variant license manager for other products such as AutoCAD and ChemCAD?
Solution: Yes, provided that the other license managers are not communicating on TCP port 6142. KeyWords: Keywords: None References: None
Problem Statement: The Aspen License Manager v2.x Manual provides the following information regarding the removal of Aspen License Manager: Removing the License Manager To remove License Manager 2.1 from your Windows computer after it is installed, open the Aspen License Manager program folder and double-click the shor...
Solution: In order to remove the License Manager, two methods can be used. Use the Start | Programs | AspenTech | Uninstall AspenTech Software utility. This will launch a GUI which displays all the AspenTech products found on the system. Check the box corresponding to Aspen License Manager 2.x and click the Uninstall b...
Problem Statement: This knowledge base article describes the general steps one should follow when upgrading to the new Sentinel License Manager which is used with the Aspen Manufacturing Suite products in aspenONE v2004.
Solution: When upgrading from the Aspen Manufacturing Suite (AMS) version 6.0.1 or earlier to v2004 or later you will receive a new set of license keys which work with the new license manager software, Sentinel License Manager (SLM). You cannot use the older Aspen License Manager (ALM) version 2.x keys or the older lic...
Problem Statement: Installation of Aspen License Manager hangs with message about a missing Super Pro Dongle, even with an "Anyhost" license.
Solution: The installation is trying to query LPT1, and will eventually time out. However, a much quicker solution is to just unplug any device that might be connected to LPT1. This way, when the program reads the port it won't find anything that "disturbs" it and won't lock up. KeyWords hanging lockup Keywords: None ...
Problem Statement: Can dongles be used with Aspen License Manager (ALM) 3.0?
Solution: ALM, starting with version 3.0, will be based on GLOBEtrotter's FlexLM technology. We will continue to support the use of superpro dongles with versions of ALM based on this technology. In order to use superpro dongles with ALM version 3.x, new dongles must be recieved from the Contracts and Administration de...
Problem Statement: When trying to view license keys in ALM v2.1 for AMS v4.0 products, the product names are blank. Note: this is not a problem with ALM v2.2.
Solution: This has been reported as Defect #CQ00047983. However, even though the product names are blank, ALM v2.1 is otherwise able to handle these license keys and you can continue with the installation. KeyWords: Aspen License Manager Aspen Manufacturing Suite Keywords: None References: None
Problem Statement: When opening the AFW Security Manager, an error dialog box is displayed containing the following message: InternetOpenUrl error code: 12029 Message: A connection with the server could not be established
Solution: This problem is caused when the Personal Web Server on an NT workstation is not running. Start the Personal Web Service and the World Wide Web Publishing Service to resolve. On an NT Server or Windows 2000 machine, start the IIS Admin Service and the World Wide Web Publishing Service to resolve. KeyWords: Key...
Problem Statement: Using the AFW Tools utility, there is a tab named "Transfer AFWDB Data" that allows the various information in an existing AFW database to be exported, and subsequently imported into another AFW database. The question has been asked if the imported data gets merged with existing data in the AFW datab...
Solution: At this time (up to the v2004 release) the import utility doesn't have any merging capability and will overwrite any existing data. The merging functionality is a feature planned for a future release. KeyWords import export Keywords: None References: None
Problem Statement: This knowledge base article describes which ports need to be opened when installing AspenTech client applications which use the Aspen License Manager (ALM) 2.x.
Solution: AspenTech client applications will attempt to communicate with the ALM 2.x server using port UDP 6142. If this port is blocked from the client's access due to a firewall or some other means, the license manager software will not be able to secure a license from the server. KeyWords Fire wall well-known Keyw...
Problem Statement: Records defined by Domainsdef have a field called Areas. Where is this field populated from?
Solution: The selector record Plant-Systems has a repeat area. Entries in this repeat area are used to populated the Areas field. KeyWords Keywords: None References: None