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Problem Statement: How does one duplicate a workspace in Aspen Basic Engineering when using MS Access as the relational database? | Solution: Follow the steps outlined below to duplicate a work space. Please note that this procedure should be followed only if you are using MS Access as the relational Database:
1. Using Administration tool, create a new Work space (e.g. AZ151_copy). Leave all the defaults.
2. Close the Zyqad Administrator applicati... |
Problem Statement: How do I clear a workspace from recent workspace history list? | Solution: When you open Aspen Basic Engineering the “Open Aspen Basic Engineering Workspace� window will appear, in the “Recent Workspaces� tab you will see all the workspaces that have been recently used to perform projects, sometimes you will have many workspaces loaded that could cause confusion to the users... |
Problem Statement: The widths of some columns in AllVariables table are too large. How can I reset these settings? | Solution: You can change the size of columns by pointing with mouse at the separation line between two columns, then hold down the left mouse button to resize.
In some cases, the columns are too wide or not visible, and the operation describe above is not convenient or impossible. It is possible to reset the setting. T... |
Problem Statement: Open a plot in ACM and select Copy. Paste it in to Excel (use Paste, not Paste special). There is then no way to select or delete the plot in Excel. | Solution: You need to change to the design mode. To do this:
Bring up the Control Toolbox toolbar (in Excel, View menu, Toolbars, select Control Toolbox)
Click the design mode toggle button
Now you can delete. This behavior is consistent with other ActiveX Controls.
Keywords:
References: None |
Problem Statement: How to create Manual SQL workspace? | Solution: First step for creating Manual SQL workspace is to create SQL Database on SQL Server. For this example let us assume you have created database with a name ABE-test on SQL server and you should also make sure you create user account which has read, write and create access to this particular database. Let us as... |
Problem Statement: Do the Aspen Zyqad workspaces need to be setup under the default location (c:\AspenZyqadServer\AspenZyqad[internal version number]\Workspaces) or is there any way to specify a different directory location for the Aspen Zyqad workspaces? | Solution: The broker.ini file (which is located in the dataservices\bin directory in the Aspen Zyqad install directory along with the AZ[internal version number]broker.exe file) defines 2 parameters: WorkspacesFolder and LibrariesFolder. The paths here can be relative or absolute, so the user can set the workspaces to ... |
Problem Statement: Why do I see too many folders under the workpspace folder but Aspen Basic Engineering administration tool only shows few of them as a workspace? | Solution: There can be numbers of reasons for this, most common reasons are mentioned below.
1. Check if your name is added in ZyqadAdministrators user group.
To see all workspaces you should be a member of ZyqadAdministrators group.
Also, check Workspaces.lst file located under Workspaces folder. You can open this wit... |
Problem Statement: How to populate the PFDNumber attribute when inserting an equipment on a drawing | Solution: This can be done with a Demon. The attached example use the Representations attribute to trigger the demon which will specify the PFDNumber on the equipment object. In order to install the demon, you first need to copy the file in the KBS directory of your library. And in the library config file (e.g. Standar... |
Problem Statement: How to do an Object refresh which keeps the attribute view open. | Solution: You can do an Object refresh by using the shortcut key F4. This will keep the object attribute view open but will collapse all the sub-objects. This function is also available on the menu Object=>Refresh.
You can consult what are the other shortcuts available in View=>Toolbars=>Customize and the Keyboard tab.... |
Problem Statement: Why is test api slow when running CIMIO for foxboro FOXAPI? Is my DMCplus controller IO affected by this? | Solution: On a Foxboro system with Foxboro FoxAPI 4.2 or later, the internal data sets management were revamped to be more efficient when it is opened, but it would take a lot longer to open a new data set. The Test Api is a new CIM-IO clien,t so the new data set is opened every time the read request is issued. As a re... |
Problem Statement: How does Aspen DMCplus Collect handle daylight savings time (DST) changes? | Solution: Daylight Savings Time changes happen twice a year. Most of the AspenTech software (DMCplus, IP.21) handle the time change by using the GMT instead of the system clock. DMCplus Collect handles time changes differently. The data collection will record the beginning time and the number of samples after each scan... |
Problem Statement: What does the message 11107 ET waiting for LP/QP | Solution: mean? and what causes this message to be displayed?
Solution
The message ET waiting for LP/QPSolution indicates that the ETs specified for the controller are not valid (Status = GOOD) and the controller algorithm is waiting for the SS targets from its internal LP/QP algorithm to use as the desired condition t... |
Problem Statement: You have standard Units of Measure and Formats for fields on datasheets that you want to easily apply | Solution: To do so, you need to:
1. Investigate how Formats and Units are stored for a datasheet
2. Create a datasheet template with correct unit and formats to copy from
3. Write a method that will copy the information from the template to another datasheet
The method described above is attached. Download the .azk... |
Problem Statement: Why does the CMOV does not reach the MAXMOV?
Maximum Move (MAXMOV) is defined as the largest change (in engineering units) the controller is allowed to make in the manipulated variable set point in one cycle. However the Manipulated variable current move (CMOV) does not reach this value. | Solution: Review the IPSKIP parameter in the configure section of your CCF. When IPSKIP >1, Move Normalization is used. The effect of using move normalization is as follows:
- The controller a??thinksa?? it cana??t move again for IPSKIP intervals, but actually it will have the opportunity to make a new move at ... |
Problem Statement: dpp files generated in DMCplus Model Vx.x cannot be opened using an older Vx.x. | Solution: Forward compatibility means that a .dpp file generated from an newer version of DMCplus Model can be loaded into a older version.
Even when this was possible in older versions (e.g. between V2006.5 and V7.3); this was not a by-design feature. Forward compatibility is not available for newer dpp files (e.g. V7... |
Problem Statement: How to get Aspen DMCplus context info using tag names instead of index numbers. | Solution: The information from the DMCplus Context can be read using a cimio client. The default tag names convention for scanning the Context server data is
M CtlName Parameter VALUE index
For Example:
To get the ONSTS on a COL5X3 controller, the syntax is
M COL5X3 ONSTS VALUE
To get the VINDSP for a 3r... |
Problem Statement: My .pdf file is appearing as an icon in my datasheet's sketch field. | Solution: The appearance of the file does not depend on Zyqad but on if the user's Adobe Reader installed has OLE automation capabilities. Try installing Adobe Reader version 8.
Keywords: pdf, sketch, adobe
References: None |
Problem Statement: How to request an issue reason to the user during the issue event. | Solution: When a document is issued, it is possible to request an issue reason to the user. The attached KB file provides an example of how to do this using a dialog box, the preissue event and the GetContext functionality. This example can be tested by copying the attached DocumentManagement files in the KBS directory... |
Problem Statement: Problems importing a simulation from ProII V8.1 into Aspen Zyqad V2006 or V2006.5 | Solution: A patch has to be applied to update the version number in the ProII reader (AZ V2006 CP4 EP3 and V2006.5 EP1).
Keywords: ProII, 8.1, simulation import
References: None |
Problem Statement: When Try to open a workspace, the screen turns black. | Solution: This problem is particularly seen on computer which using a Citrix server.
To resolve this issue, change the Color Scheme from 16 colors to High Color (16
bit) as shown in screenshot below.
Keywords: workspace window, screen turns black, Citrix server, Screen, Workspace, Work Space, Blank
References: None |
Problem Statement: The Class Library changes made by Emergency Patches (EP1 and EP2) for V2006 CP3 are lost after V2006 CP4 application | Solution: Reapply V2006 CP3 EP2 manually after CP4 application should fix the problem.
Keywords: EP3.1, EP3.2, Emergency patch change lost
References: None |
Problem Statement: Want to compare differences between DMCplus TDC3000 packages | Solution: See Attachment
Keywords: DMCplus, DMC, tdc, tdc3000, cl, display, pcli, pcls
References: None |
Problem Statement: You have a collection of catalog equipment that you import via a Package. You want to be able to copy the data from the catalog equipment onto existing equipment in your project. | Solution: Run a knowledge base method that:
- Allow a user to select a target object for the copy
- Copy all the relevant data from the source to the target object
- Handle both scalar and vector data
- Handle objects and recursive copying
The method described above is attached. Download the .azkbs file, compile to c... |
Problem Statement: How to launch a dialog box from a method reply or rule reply in order to display multiple dialog box one after the other. | Solution: When a dialog needs to be displayed, the dialog object should be the return value for the method. In the example below, the method CreateNewDrive or AssignExistingDrive which be executed in the methodreply depending of which button the user has selected. These methods will launch another dialog box. The compl... |
Problem Statement: How does one eliminate automation errors when exporting / importing data from Hetran? | Solution: On exporting/importing data from Hetran series of error messages may appear, as shown below:
Generally, this problem is related to registry, where one or more files in HTFS+ have not correctly been registered. The work around for this can be re-registering all the files. To do this, run the following fi... |
Problem Statement: How to create a gap between the connections,manually? | Solution: Often connections cross each other, in which case it is desirable to add gap between the connections at the cross over point. To do this, select the Connection | Gap / Ungap connection menu option or enter Gapping mode. The Break / Gapping toolbar will be displayed:
Select the horizontal connection to be gapp... |
Problem Statement: How do I modify the stockpile window of the Drawing Editor ? | Solution: The stockpile window of the Drawing Editor can be configured by user. For instance, it's possible to add new tab which display object of a certain class. The configuration is done in the file StockpileViewTabs.xml located in the directory C:\AspenZyqadServer\Basic Engineering16.2\WorkspaceLibraries\Additional... |
Problem Statement: Why is the Excel datasheet generator response slow while creating datasheet for MS Excel 2007? How do I resolve this issue? | Solution: You should change the default save option in excel. To do this follow the below mentioned steps.
1. Open Excel 2007, click on MS Office button and select excel options
2. Select Save on left hand side and select the drop down box for save files in this format. In this drop down box select Excel 97-2003 workbo... |
Problem Statement: APC applications unable to get valid SLM license key from license server
One reason for this is the possibility that the client has used and environment variable LSHOST to define the license server hosts, instead of the SLM Configuration Wizard. When the LSHOST variable is configured, it will over-ri... | Solution: If the LSHOST variable has been established on a machine, you can add your SLM license server to the list, either by machine name or by using the ip address. Be sure to close the my computer windows, before attempting to get a license key, so that the addition of the new server is recognized.
You will find th... |
Problem Statement: How do I set date format to DD/MM/YY for each page in all datasheet? | Solution: Please use the attached script with query editor. This script changes the date format to dd/mm/yy for each page in all datasheets except issued datasheet for particular workspace.
Keywords: date format, datasheet date, format change, date change, script, query, query for datasheet, date query, format change q... |
Problem Statement: How to call a rule located in another module | Solution: The following line can be used to call a rule located in another module:
call Objectstore.runrule (RuleName, Arguments array)
If the rule is located in the same module then the following line will work:
call RuleName(Arguments)
You can find the valid properties that you can use in script by looking at the fol... |
Problem Statement: What is shadow price of manipulated variable and dependent variable? | Solution: SHPMAN and SHPDEP represent the improvement, in economic units, in the objective function that is achievable if the constraint limit on which the steady stateSolution is riding can be relaxed by one unit (engineering units of the MV or CV here). These costs are always zero for constraints that are not limitin... |
Problem Statement: Do we have any limitations on number of CVs and MVs per controller? Is there any limit like a matrix cannot be bigger than 200 CV x 100 MV x 100 FFs ? | Solution: Yes. For a single controller, the limits are: 999 Dependents and 999 Independents (MVs + FFs).
Keywords: mv, cv, ff, limits, controller, dmcplus
References: None |
Problem Statement: CCFSwitcher is installed, but does not get registered, so if you use CCF Switcher you must register it manually: This problem is reported in APC2006.5 CP1 release note. It is still true with V7.1. | Solution: When finished with the installation, and when it asks you to reboot, say no then
cd %acodhome%\app\ccfswitcher and run the following 2 commands
ccfswitcher -remove
Reboot, and when it comes up, issue the following command:
ccfswitcher -install
Keywords: CCFSwitcher
registry
References: None |
Problem Statement: APC Message log Service cannot be started after the a reboot and the Event Viewer logs the messages
Service cannot be started. System.ApplicationException: Failed to start APC Message Log service. ---> System.ApplicationException: Failed to construct AcpMessageLogServiceDriver using config file:
C:\P... | Solution: The above symptom points to a corrupted message.dat file (located in C:\ProgramData\AspenTech\APC\Online\cfg), making it unreadable by the APC Message Log Service. This would crash the message log service leaving the rest of the APC services unable to start up. Restore a message.dat file from a backup of th... |
Problem Statement: Aspen Basic Engineering version 8.4 allows users to link their drawing files created in ABE with other third party companies, such as AutoCAD or XMpLant.
However, the diagrams created can be saved in various file formats in order to be exported to other applications. What are these supported formats? | Solution: The supported formats which drawing files may be exported are:
o XMpLant format (.xml)
o Computer Graphic Metafile (.cgm)
o Data Exchange Format (.dxf)
o AutoCAD (.dwg)
o Microstation (.dgn)
o ABE Export Format (.zyq)
Keywords: AutoCAD, Extensions, Drawing Editor, XMpLant,.
Refe... |
Problem Statement: WHOFER errors result from running controller with sub point inactivated. Only a problem when multiple subcontrollers exist. | Solution:
Keywords: WHOFER, multiple subcontrollers
References: None |
Problem Statement: How can I change the dimension units on the active data sheet? | Solution: If you want to change units on the active data sheet, there are three options that can be pursued:
Option 1
Change the unit displayed in a particular field
Click on the unit
Select the unit of interest from the list
Please note that Zyqad will perform unit conversions. If you have entered 37C as the temperatu... |
Problem Statement: This knowledge base article provides an explanation of pcsget errors and their effect on the Aspen DMCplus application. | Solution: PCSGET errors are cimio read errors. These can be found in the valid.err log, and can be further investigated by looking at the cimio_msg.log file from the destination machine, or the machine running the interface software.
In 2004 and later, a PCSGET error causes all the tags being read in that particular li... |
Problem Statement: If you want to see a limited amount of data when you double-click on an object in the Explorer, it is possible to use a classview which open by default. | Solution: The configuration needs to be made in the classstore using the following steps:
1- Open the classstore library file (*.azcl) with the Class Library Editor.
2- Right-click on the class object and select properties.
3- Click on the button Custom Properties and add a new property with the name DefaultClass... |
Problem Statement: When compiling datasheets using the Datasheet Definer, is it possible to include Excel graphs when compiling the datasheet? | Solution: Unfortunately, it is not possible to add graphs when working with the Datasheet Definer and then compile the datasheet. If the user tries this option, when the datasheet is open using the XLDSE (Excel DataSheet Editor), no data will be displayed in the graph as Excel is not able to read real values that are d... |
Problem Statement: How to export workspace data to excel using VBA macro | Solution: The attached excel file includes an example of macro which can be used to export data to excel. This example creates an equipment list based on a class view where the list of attributes has been defined.
1. The first step is to implement the class view EquipmentListExcelReport in the data model. If you ha... |
Problem Statement: How to test GCS communications between the PC and the DMCpls machine. | Solution: A test of communications ability between the PC where DMCplus
View will run and the host computer running DMCplus can be
accomplished with the following steps after all configuration
steps have been completed on the host and PC:
At the PC
Bring up a DOS window.
Use telnet as below with site-specific details:
... |
Problem Statement: How to transfer bridge from one work space to another? | Solution: If you want to transfer bridge from Workspace 1 to Workspace 2, then you will do it using 'Packages'. The steps are explained in details, as below:
In Workspace 1, Save the bridge from 'File|Save' in bridge interface.
After saving bridge, Log in to Workspace 1 in Explorer.
Create a new folder and highlight it... |
Problem Statement: When trying to put a variable into service, you get an error message:
Cannot go from BAD to USEPRD | Solution: The mechanism involving useprd (use prediction) is used for an intermittent signal, such as an analyzer or something of that nature.
Normally, predictions for each variable are calculated for a cycle, and then next cycle, after reading the actual values, predictions are once again calculated, but from the act... |
Problem Statement: How do I change the dimension set for all existing documents? | Solution: Open Datasheet Editor, click on File | Dimensions Set.
If Dimension Set option is grayed out than you need to make change to privileges for Datasheet Editor as shown below.
Note: This action will change dimension set for all the existing documents. If you create any new datasheet after applying this actio... |
Problem Statement: This document list the issues which has been noticed when testing Aspen Zyqad 11.1 SP1 on Windows XP. | Solution: 11.1 Windows XP Installation
During the Windows XP installation of Aspen Zyqad 11.1 you may see a Windows File Protection dialog displayed which asks you to insert your Windows XP CD-ROM. This is because at 11.1 Aspen Zyqad tries to install the system file ctl3d32.dll. The version of this file is the same as ... |
Problem Statement: CASA (Computer Assisted Schedule A) interface does not appear Tools menu in Zyqad although it has been installed.
CASA is a UOP developed software and it is used to produce ''Schedule A'' packages that move data from process simulation to and between calculation and specification-writing tools. It pr... | Solution: User can add the CASA interface manually using the steps below:
From Tools menu -> Click Customize.
Click the Add button in the Customize Tools dialog.
Browse to the executable file CasaInterface.exe in the Add Tool dialog (by default in C:\Program Files\AspenTech\Aspen Zyqad 11.1\client\bin).
Set Argument... |
Problem Statement: Under 'Attribute' privilege, three privileges are listed,
What is the meaning of these privileges? | Solution: LockAttribute: This privilege is required to be able to lock an attribute.
In datasheet editor, If you right-click on an attribute in datasheet editor and pick 'status', you will find an option 'Locked'. When you check this box, this will lock the attribute and other users will not be able to modify it. The p... |
Problem Statement: What are valid characters for APC variable names? | Solution: The valid characters for variable names are: 0 to 9, A to Z, a to z, - (hyphen), _ (underscore) and no spaces. Other characters might work, however they are not guaranteed to function in all parts of the software. Specifically, \ (backslash), / (forward slash), &, <, > can cause problems.
Keywords:
Reference... |
Problem Statement: Is it possible to designate an alternate port for the return dais traffic through the firewall other than 11004 which is designated for the dmcp_viewsrv process? | Solution: If it is desired to use a port other than 11004, you will need to make the following edits:
You will want to make the following change to your autostartlist.txt, in the aconline/sys/etc directory.
PROCNAME=DMCP_VIEWSRV
SEQNUM=20
APPPATH=$ACODHOME\bin\dmcp_viewsrv.exe
ARGLIST=-p 11004
APPTYPE=1
You will also w... |
Problem Statement: Why I am getting error message Error while checking out license (feature name) returned error: SLM Configuration Information in Production Control Web Server and error 18.
For example, while trying to load Aspen DMCplus controller online, it displays this same error message in valid.err, while Aspen ... | Solution: There could be multiple reasons for Error 18, while checking out license for any Aspen product features one of which being incorrect bucket configuration. Other reasons could be:
- License file not placed at the correct location
- Key expired at a past date
- SLM communication ports not open
- All available t... |
Problem Statement: Component mass and molar flow rates are not calculated in the liquid and vapor phases when a simulation is imported. | Solution: Component-sum.kb is extended to include the above calculations.
Close all Zyqad applications.
Download attached zip file and extract Component-sum.kb to folder \Program Files\AspenTech\Working Folders\Aspen Zyqad 11.1\Examples\kbs.
Load Development Application 11.1. Load prototype store. Go to KB -> Compile... |
Problem Statement: What are the things that I can check when I get the below error message on clicking part definition in graphic definer? | Solution: Mainly, there are two reasons of occurrence of this error message:
1) Dll file is corrupted
In RAD applications each menu item is implemented in a separate DLL. The Part Definition command is handled by the 'AZ161GDPartDefinition.dll' ( v 7.0), which by default is located at C:\Program Files\AspenteTech\Aspen... |
Problem Statement: User wants to use the e-mail notification rule in Zyqad. How does the user configure server to allow e-mail access without prompting for IDs and passwords as described in the Administrator | Solution: The following steps describe how to configure a server to allow e-mail access without prompting for IDs and passwords as described in the Administrator
Keywords: E-mail Notification, Rule, Configuration
References: Guide? |
Problem Statement: After installing Aspen Manufacturing Suite V7.3, could not locate Production Control Web Server in AspenTech directory through Start-> Programs-> Aspen Manufacturing Suite.
Also, multiple services like Aspen ACO utility server, Aspen web provider data, AFW security client, ACO view data provider etc.... | Solution: Any Aspen product installation always requires selection of Computer Configuration Type- Server Install or Standard Install, after the step of agreeing to the license agreement.
For Advanced Process Control installation, this configuration type has to be selected carefully as APC has both server & desktop com... |
Problem Statement: How are External Targets different from a steady state controlled variable, in Aspen DMCplus? | Solution: One of the operations of Aspen DMC controllers is to find out an optimum (most profitable) point within a range of operation, based on the process & economic inputs. The optimum values for MVs and CVs that are calculated as a result of the economic optimization of the process (by the DMC controller) are known... |
Problem Statement: The new datasheet Heat-Release-Crve-Cold cannot be found in the templates directory. Only the datasheet Heat-Release-Crve-Hot is copied by the Installation program into the templates directory. | Solution: Download the attached files and copy the tpl and gdf files in the templates directory of the workgroup. This datasheet will be available the next time the workgroup is started. Or if you have access to the Trace Window, you can load the templates at run-time with the function Load=>Load template.
Keywords: Da... |
Problem Statement: MAXMOV decrease might cause to turn off the controller with Invalid (MAXMOV/SSSTEP) message. | Solution: SSSTEP is automatically adjusted to 10.0*(IPXNCI/30)*MAXMOV when MAXMOV is decreased and SSSTEP becomes larger than 10.0*(IPXNCI/30)*MAXMOV.
By decreasing SSSTEP before decreasing MAXMOV in order to keep
SSSTEP .LE. 10.0*(IPXNCI/30)*MAXMOV
above problem that controller turn off with Invalid (MAXMOV/SSSTEP) me... |
Problem Statement: Is it possible to un-register Smart Plant Foundation (SPF) enabled workspace? | Solution: It’s possible to modify the server direction to change the SPF project or version without any problem. However, there is no option to unregister a workspace that is already connected to SPF.
It’s possible to disable SPF from a workspace by writing the line
TEFEnabled =False
in the Workspace.cfg file of the wo... |
Problem Statement: How can I define a read-only field in a datasheet? | Solution: You can define read-only fields from the Datasheet Definer in two different ways.
First option:
1. Open an Excel datasheet (remember that before you can perform any operation on the datasheet, you must log into a workspace).
2. Select the field of interest and go to the Datasheets menu | Edit, then se... |
Problem Statement: How do I change the font size of fields in datasheet editor? | Solution: Font style and size of fields in datasheet editor depends on how it was set up while creating the template. To modify it:
1. Open template using Datasheet Definer.
2. Select the field.
3. Go to format menu =>cells=>font tab and select font style and size
4. recompile it
Keywords: Font size, da... |
Problem Statement: What is the recommended Excel page setting to create a datasheet? | Solution: Recommended Excel page settings are,
- Paper size
o 8.5 x 11 or A4 Portrait
o 11 x 17 or A3 landscape
- scaling set to 100%
- Margin set to 0
- No headers or footers
- Datasheet definition should lie within page print boundary
- No formula or cell functions
Keywords: page set up, recommended page setting
Refe... |
Problem Statement: The TDC3000 CDS packages provided by AspenTech are based on a 30 coefficient controller. Eight future moves and fifteen predictions with and without control are provided in the CDS packages if the user chooses to add them to the interface. | Solution: The CDS parameters are FMOV(x) for the MV future moves and PFMDEP(xx), PDEP(xx) for the CV predictions with and without future moves implemented. The mapping for controllers with more than 30 coefficients is given below. It is based on matching the array entries with similar TTSS representation.
MV Future Mo... |
Problem Statement: How to draw a connections diagonally? | Solution: To draw a connection diagonally,
- click on the connection.
-Hold down the 'Alt' key.
-Mark the 'start' and 'end' of diagonal connection using mouse.
Keywords: Diagonal, connection, primary
References: None |
Problem Statement: What happens to the MVs in a test group that is put in CONTROL mode while the rest of the controller is in CALIBRATE or SMARTSTEP mode? | Solution: When a DMCplus controller is put in CALIBRATE or SMARTSTEP and one of the test groups is put in CONTROL mode, the MVs in the test group are essentially in SUSPEND mode (MINMOVE) until the process drifts outside of the limits.
In CALIBRATE mode, the controller engine will move the MVs to minimize the LP cost ... |
Problem Statement: Unable to apply Apen Zyqad 12.1 SP3 Hotfix1 - getting error about missing .cab files. | Solution: Run the attached VBScript and wait for message box stating operation has completed. Proceed to install the Hotfix 1.
Keywords: .cab , installation, error
References: None |
Problem Statement: Additional MaterialPort are created when connecting stream to the Shell and Tube symbol instead of using the MaterialPort created at the creation of the Shell and Tube equipment | Solution: The out-of-the-box ShellAndTube symbol used Part name which are uppercase like TUBE-SIDE and SHELL-SIDE. But because the MaterialPort auto-created by the naming rule use the name Tube-Side and Shell-Side, this cause the problem of having extra MaterialPort created. This problem will prevent the flow data to b... |
Problem Statement: When I try to connect to different server using Edit server option in the Aspen Zyqad Administration tool, I get an error message Unable to connect to Broker on Server | Solution: Please check following.
1. On your original server, what is the logon identity of the AZ151Broker service. To check this, from the desktop, select My Computer and RMB (Right Mouse Button) for Manage. Navigate to services and check the log on for AZ151broker.
Most likely it is either Local System or a local a... |
Problem Statement: Error: Inserted Block is not a valid symbol
What does this error message mean? And how do I make it go away?
It has popped up after our centrifugal pump symbol was modified (the names of its connections were changed). Now my pumps do not show up on the PFDs. When I try to add a pump back onto the exi... | Solution: The drawing that was added to the prototype drawing in place of the pump symbol was probably not the correct file. Recommend going back to the pump symbol drawing, re-extracting it and then making sure that it is this extracted file that is added to the prototype drawing.
You can remove corrupt blocks from th... |
Problem Statement: Are RDWRT, LWRITE, PWRITE, WRITE written back by DMCplus every controller cycle? | Solution: The DMCplus controller does not write to all of the WRITE/RDWRT/PWRITE etc. parameters every cycle. Validation checks are used to determine which parameters get written during a given cycle. Only parameters in which the controller has calculated a modified value and in which the controller would need to outpu... |
Problem Statement: Problem accessing field property in Datasheet Definer. User gets error:
Runtime error: Programmatic access to Visual Basic Project is not trusted. | Solution: This is an Excel security problem. In Excel, go to Tools -> Macro -> Security -> Trusted Sources. Check that Trust all installed add-ins and templates and Trust access to Visual Basic Project are selected.
If the option is Grayed out (typical in Excel2003), the registry key will have to be edited by an Admini... |
Problem Statement: Why does Cim-Io stop or crash controller when getting values of -9999 or invalid tags?
Open the CIMIO_MSG.log on the server that is connected to the OPC Server and you will see the error
CIMIO_?_?, Facility:77, Error: 77031 | Solution: This error occurs when there are 'Tags' or items that are invalid in the scan list. This can occur for several reasons such as a user Deleting , removing or changing tag names from the OPC or in the Infoplus.21 'Get' Records.
Please refer to the the the Cim-IO\etc folder and open the cimio_opc.def file with ... |
Problem Statement: How to address controller startup failure with PUT error after installing Advanced Process Controller (APC) V7.1 CP2?
After installing APC7.1 CP2 ( | Solution: 133411), DMCplus controllers fails to start with put failure.
TEST API write also fails with CIMIO_USR_?, Unknown Error : 4126at the first write try.A
And, second and later write succeeds.A
Following error is logged in CIMIO_MSG.LOG when DMCplus controller fails to start.A
15-OCT-2012 18:23:43.984, Logged b... |
Problem Statement: How can I switch the precedent letter that is assigned to an equipment in Aspen Basic Engineering(ABE)? | Solution: In the class of every equipment, there is a NamePrecedent attribute which has a default value e.g. H is for Heat Exchanger, P is for Pump. You can modify its default value or, if necessary, you can add NamePrecedent attribute at class level. I will take an example of agitator for demonstration. When an agitat... |
Problem Statement: In some cases when connecting via DCOM to a freshly installed server under Windows 2012 R2, the following error appears:
Error Message:
<AZError Desc=Could not connect to the Business server 'server_name.net'.
Change Business server name or update transport connection options,
by clicking Advanced ... | Solution: In order to avoid this issue which is related to the file access rights, it is suggested to keep the ABE installation folder readable to all members of the local ZyqadUsers group, especially the folder AspenTech\Basic Engineering V8.4\DataServices\
If the user has locked it down, leaving it only open for memb... |
Problem Statement: How do I run Aspen HYSYS on a remote machine? | Solution: You have to have OTS installed on the same server that has Aspen HYSYS on it. It also needs to have CIMIO for OPC running. OTS provides a connection between the Aspen HYSYS simulation and an OPC server (which resides with the OTS). First, you would build a simulation in Aspen HYSYS with the PID loops that ar... |
Problem Statement: How to change line width for all connectors in a workspace ? | Solution: You can use this sample query to change the width of all the connectors in a workspace. (i.e. this query will change the width to 0.7 mm for all connector in workspace)
set connection1 = classstore.findclass(Connector).members
for each Connector in connection1
one1 = Connector.attr(linewidth)
If one1 <> 0.000... |
Problem Statement: How can I add a Project Number in a workspace? | Solution: There are two options to add the Project Number:
1. In the border label of the Drawing Editor, there is a specific cell where you can edit this attribute.
2.In Explorer, using GlobalsClass object, Project Number is included in the Attribute list.
You can find more information about how to access GlobalClass i... |
Problem Statement: How to deploy token licensing for APC products - switching from non-token to token licensing.
Assumptions
1. aspenONE versions V7.2 and V7.3.
2. Previously using a perpetual or term license.
3. A current and existing SLM network license server hosting the license.
4. New token license f... | Solution: 1. Deploy the new token license file at the current SLM network license server.
a. Stop the 'Sentinel RMS License Manager' service from the Services control panel.
b. Replace the license file (and dongle as required).
c. Restart the 'Sentinel RMS License Manager' service.
d. If your license fil... |
Problem Statement: Why I am getting error message Error while checking out license (feature name) returned error: SLM Configuration Information in Production Control Web Server and error 18.
For example, while trying to load Aspen DMCplus controller online, it displays this same error message in valid.err, while Aspen ... | Solution: There could be multiple reasons for Error 18, while checking out license for any Aspen product features one of which being incorrect bucket configuration. Other reasons could be:
- License file not placed at the correct location
- Key expired at a past date
- SLM communication ports not open
- All available t... |
Problem Statement: Component mass and molar flow rates are not calculated in the liquid and vapor phases when a simulation is imported. | Solution: Component-sum.kb is extended to include the above calculations.
Close all Zyqad applications.
Download attached zip file and extract Component-sum.kb to folder \Program Files\AspenTech\Working Folders\Aspen Zyqad 11.1\Examples\kbs.
Load Development Application 11.1. Load prototype store. Go to KB -> Compile... |
Problem Statement: Is there any limitation to the number of tags in the collection list? | Solution: There is no limit to the number of tags in the collection list, however there are some considerations to be made.
1.) Consider the setting of EOFCHOICE (End-of-file choice). It is not recommended to use option1, where the
binary input file becomes a circular file, instead use options 0 or -1 which puts a limi... |
Problem Statement: Can we export the rows from the message log to a CSV file for use in our project documentation? | Solution: Yes, it is possible to export the messages from the message log in a CSV file format.
Open the event viewer applet Start->Control Panel->Administrative Tools->Event Viewer and right click on the Aspen DMCplus custom event log. Select Save Log File As. menu option. In the File Save dialog, you can select the... |
Problem Statement: Error Failed to parse access control package when attempting to import access control package into a workspace in AZ Administration Tool. | Solution: This error can occur if one or more of the user in the access package is no longer in the system ie. username has changed, user does not exist anymore. This problem can be fixed by editing the access azof file in a text editor accordingly, by either changing the username, deleting the username etc.
Keywords: ... |
Problem Statement: Unable to publish certain drawings from the Drawing Editor to TEF. | Solution: This is an Intergraph SmartPlant Foundation (SPF) issue where IIS6.0 prevent the upload of files with sizes over 200Kb. Please contact Intergraph Support at 1-800-766-7701 for assistance.
Keywords: Publish, PFD, Intergraph, TEF, SPF
References: None |
Problem Statement: How do I change the decimal places specification for a field on a label inside the Drawing Editor? | Solution: To change the decimal places for a label inside the drawing editor you need to make right click on the number and select edit.
Please click on the number you want to change and go to the Format/Style tab in the Field window and from the drop down menu select Decimal:
On the precision field specify the number ... |
Problem Statement: XFORM?iPWLN, LOG?E?C?j?t?CV???IDEP??DEPW?I?l??`???I???E?R???g???[???I?`???[?j???O?p?EDEPW??Zg?p???e???????i?????B | Solution: DEPW?IInput Calc???I?i?A?A?AXFORM???s?i?e?e`O?IDEP?I?l?????B???????A?A?AXFORM???I?l???U`????e?eDEP???l??`??
Keywords: DEP
DEPW
XFORM
Input Calc
References: None |
Problem Statement: Online machines implements WCF communication protocol and acod_serv.exe is showing very high 'Handles' count.
Other symptoms may include:
- From the Windows Event Log, you will also noticed many DAIS-related services restarting every minute;
- Huge log files at the online machine. Log files are Apoll... | Solution: If you are implementing WCF, then you should disable DAIS related services/programs from running. See kb 131200 (http://support.aspentech.com/webteamcgi/SolutionDisplay_view.cgi?key=131200).
After disabling the DAIS services, you are suggested to restart the DMC+ controllers, ACO Utility service and delete th... |
Problem Statement: User migrated a AZ2004 workspace and workspace libraries to be used in the AZ2006 installation. However, he is getting a style resource file error upon loading the workspace's drawing | Solution: The problem is that the user is using all his symbols including style resource file from version 2004. For version 2006, we are using a different file which can be found in the ..\\AspenZyqadServer\AspenZyqad14.1\WorkspaceLibraries\Symbols\StyleResource folder.
User needs to delete the old styles352v3.zyq a... |
Problem Statement: Which version of SQL Server is supported by Aspen Zyqad? | Solution: Aspen Zyqad V2006 supports:
Microsoft SQL Server 2000 SP4
or
Microsoft SQL Server 2005 (Standard Edition)
or
Microsoft SQL Server 2005 Express
Aspen Zyqad V2006.5 supports:
Microsoft SQL Server 2005 SP2 (Standard Edition)
or
Microsoft SQL Server 2005 SP2 (Enterprise Edition)
Keywords: SQL, standard, e... |
Problem Statement: What version of VMWare is recommended for Aspen Advanced Process Controller software? | Solution: Aspen Advanced Process Control team currently tests with ESX Server 3.5.0.
At this time, we have no reason to believe newer version will not also be appropriate.
Keywords: combatibility, VMWare, environment, configuration
References: None |
Problem Statement: How do I manually register the Excel Datasheet Editor add-in? | Solution: If ABE has been properly installed, the Excel Datasheet Editor should have been properly registered and added to Excel. However, in rare instances, the add-in will be lost and will need to be manually re-registered.
Before proceeding, it is important to make note of whether 32-bit or 64-bit Microsoft Office i... |
Problem Statement: ClassStore requirement for publishing objects in TEF | Solution: In order to be published in TEF, a class of object needs to be a subclass of TEFItem. ProcessPlantEquipment is by default a subclass of TEFItem. However, if you want to publish custom classes which are outside ProcessPlantEquipment, you need to make sure that TEFItem is an Superclass. This is done with the Cl... |
Problem Statement: Why am I Getting error when Checking Licenses for Smartstep? | Solution: When a CCF is modified to Enable SmartStep / SMSTENB = 1 or to remove the selection to Enable SmartStep/ SMSTENB = 0 it is necessary to unload the controller and then reload the controller. A reload only will not detect the change and will continue to try to checkout / keep the SmartStep license.
Regarding an... |
Problem Statement: The Excel Datasheet Editor gives the following error message when opening Datasheets with German regional settings: | Solution: This is a known Microsoft Office issue when the language version of Excel differs from the language configured in the regional settings for the computer. See the following link for more information:
There are 2 possible workarounds:
1. Manually set your regional settings to be the same as your Excel's langu... |
Problem Statement: What are the things that I can check when I get the below error message on clicking part definition in graphic definer? | Solution: Mainly, there are two reasons of occurrence of this error message:
1) Dll file is corrupted
In RAD applications each menu item is implemented in a separate DLL. The Part Definition command is handled by the 'AZ161GDPartDefinition.dll' ( v 7.0), which by default is located at C:\Program Files\AspenteTech\Aspen... |
Problem Statement: User wants to use the e-mail notification rule in Zyqad. How does the user configure server to allow e-mail access without prompting for IDs and passwords as described in the Administrator | Solution: The following steps describe how to configure a server to allow e-mail access without prompting for IDs and passwords as described in the Administrator
Keywords: E-mail Notification, Rule, Configuration
References: Guide? |
Problem Statement: Sometimes a .NET application takes long time to start up (several minutes), but only on machines without Internet access. The delay occurrs while a .NET security component awaits a response from http://crl.thawte.com. The security component attempts to get an updated list of revoked code-signing cert... | Solution: In order to improve the start-up time in the Excel DataSheet Editor, you have to follow this procedure:
1. Open Internet Explorer.
2. Go to Tools | Internet options.
3. Click on ‘Advanced’ (Tab).
4. Under ‘Security’ option, uncheck ‘Check for publisher's certificate revocation’.
... |
Problem Statement: What is the effect of setting MXNIMB to greater than 0 on a Ramp Variable? | Solution: MXNIMB specifies the maximum number of cycles for which dependent variable ramp imbalance in the steady-state solver will be permitted. For ramps where MXNIMB >= 0, the steady-state solver attempts to balance the ramp on every cycle.
After MXNIMB consecutive cycles where the steady-state solver cannot balance... |
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