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Problem Statement: On the heat exchanger component form, what is the meaning of extended tube length? | Solution: Tube length extended is the end-to-end length of a tube in the heat exchanger, i.e. the length of a tube between the tube-to-tubesheet joints. For most shell and tube heat exchanger configurations in the system, this means it is the length between the tubesheets. For U-tube configuration it is approximately t... |
Problem Statement: How do I modify the freight charges from an estimate? | Solution: It is possible to modify (even remove/make zero) the freight charge. The Freight is defined directly in the Contract Definition window (this account as well as taxes and duties are defined as project costs).
To access this window go to Project Basis View | Contracts | Contractor, then choose the Edit option f... |
Problem Statement: How is the lighting wire length calculated in Aspen Capital Cost Estimator (ACCE)? | Solution: For component such as tower, lighting wire length is the sum of:
1. Tangent to Tangent height of component
2. The skirt height
3. The average distance of a component to the panel board ( area level spec)
4. 10 feet of cut-off throw-away allowance
So for example, if we have a tower 80 feet T-... |
Problem Statement: How do I use Timed Recovery to recover a project? | Solution: Timed Recovery uses what is know as a SPECS file to recover a project. This is different from recovering a file from a previous saved backup of the project. Timed Recovery is used to recover the actual project that might have ended abnormally (possibly from a crash). The next time you start your Economic Eval... |
Problem Statement: Centrifugal Gas Compressor [DGC CENTRIF] Model enhancements in V8.7.1 | Solution: In V8.7.1, the cost and weight estimation model for the centrifugal gas compressor (DGC CENTRIF) was updated. The maximum actual gas flow rate at inlet that can be specified for this mode has increased to 300,000 CFM [509,700 M3/H], and the maximum design gauge pressure outlet was increased to 5000 PSIG [34,4... |
Problem Statement: Why does Aspen Capital Cost Estimator (ACCE) generate more Area of sand blasting, primer paint and top coat paint than the Actual Area of a straight length pipe?
Evaluate a straight 100m length of Sch 80 15mm with no fittings. ACCE generates 30m2 of sand blasting, 30m2 of primer & 30m2 of top coat.
W... | Solution: In ACCE, for any pipe diameter <= 3 inch (76.2mm), ACCE applies 1 sq.ft / LF surface area for pipe painting.
This is based on charts/data received from clients. For small diameter pipe, if painting and using spray, then have to account for larger over-spray and therefore estimate using a larger surface area.
... |
Problem Statement: Why I am getting the same costing for flanged and welded valves? | Solution: In the following capital cost report, you can see the results for two identical pipe lines. Line 1 contains two welded valves (gate and globe valves), and line 2 contains the same two valves but flanged in this case. You can appreciate that the unit price for flanged and welded are the same. We will get, howe... |
Problem Statement: How to modify craft name in Construction Workforce? | Solution: The craft name in the Construction Workforce can be modified by using the craft names option.
For example, the default craft name for Craft Code 51 is Laborer/Labourer. If we want to change the craft name to Labor - Area 1, we would change it by using the craft names option as shown in the snapshots below. Ju... |
Problem Statement: Is there a way to standardize the unite rate sheet so that it can be used on any project? When we edit a unit rate sheet and use it on another project, there is always new line items that are listed. Is there a comprehensive list or unit rate sheet that contained every or at least most of the differe... | Solution: The Unit Rate Estimation report is meant to be project specific; so it is not possible to have a comprehensive list. It is also not feasible as there is > 100,000 possible line items that can be generated and the scope, UOM and Currencies in the Detailed Unit Rate Estimate (DURE), need to be consistent with t... |
Problem Statement: How do I enable the Aspen Online Deployment (AOD) logging on the Production Control Web Server (PCWS)? | Solution: Go to PCWS \ Online tab \ Online Deployment Applications; select the application, on the right side click on its Name.
On the Aspen Online Deployment Detail window look for Debug Print, click on it.
The options are: Off, Trace Output and File Output, select the last one.
Go to Windows 2003 :\Documents & Setti... |
Problem Statement: When will the Icarus products (Aspen Kbase, Aspen Icarus Process Evaluator, and Aspen Icarus Project Manager) be Vista compliant? | Solution: The Icarus products (Aspen Kbase, Aspen Icarus Process Evaluator, and Aspen Icarus Project Manager) will be Vista compliant with the next major release of the software (v2006.5,) which will be released at the end of 2007.
Keywords: Vista, Icarus, Kbase
References: None |
Problem Statement: Why does my project have scaffolding costs, when my Scaffolding percent DFL field was empty? | Solution: A field with nothing in it is not the same as having a zero value in the field. If you click on the Scaffolding percent DFL field and then check your Properties Palette, you will see defaults for the various regions.
Contract Definition
Name
Scaffolding percent DFL
Data Type
Real
Min
0
Max
Default
De... |
Problem Statement: How do external files behave when I am upgrading my project to a newer version of Aspen Capital Cost Estimator (ACCE)? | Solution: Any customer external files that are selected and used in a project scenario will still be used by that scenario when opened in a newer version of Aspen Capital Cost Estimator. When the project is opened in the newer version and the scenario is evaluated, the costs generated will include the impact of the Ext... |
Problem Statement: The Properties Window has disappeared, but is still checked on in View drop down window. How do I get it to reappear? | Solution: This typically happens when the Expand Dock Window arrow has been clicked on above the Palette Window. If you click on it again it should show Contract Docked Window and the Palette Window should shrink to its' typical size and the Properties Window should reappear.
Keywords: Expand Docked Window, Contract ... |
Problem Statement: What do the Truck Chisel Settings in the Customize.ini control? | Solution: There are two Truck Chisel ini settings in the Customize.ini:
DoTruckChiselInFirstPhase
DoTruckChiselInFinalPhase
As with many of the settings in the ini files, these are binary, allowing either 1 or 0 as acceptable values. If either of them has a value of 1, they are considered to be active for the Optimizat... |
Problem Statement: Can I change the interval of the controller updates to the Production Control Web Server? | Solution: The view server command for changing the controller updates period is:
dmcp_viewsrv.exe -u <interval_in_miliseconds>
The default value is 15000 (15 seconds).
To change the way it starts in the autostartlist.txt, you would change the DMCP_VIEWSRV section as follows (this example changes the period to 30 se... |
Problem Statement: Changing from local user account management to a domain controller | Solution: Here is a recommendation for switching from your local user accounts to domain accounts:
Modify all the roles to use the domain accounts instead of the local ones. Then, make sure the PCWS server is registered properly in the domain. Also verify that nslookup works both directions (DNS is configured properly)... |
Problem Statement: PV-SP Std Dev on PID Statics page is not correct and might become larger than PV-SP Max. | Solution: PV-SP Std Dev is calculated by ProcedureDef AW_PIDHIST_DATA record.Solution 125179 Aspen Watch 2006.5 CP1 Hotfix2 ptach contains the fix of this record. So, implementingSolution 125179 fix this PV-SP Std Dev calculation problem and provide correct one.
Keywords:
References: None |
Problem Statement: What is the difference between the TPS tables and the TCIF tables in the Aspen Fleet Optimizer database? | Solution: Aspen Fleet Optimizer will work best if you keep at least 13 months of data in the TPS_HISTORY table. The Aspen Fleet Optimizer Holiday Storm Planner needs this amount of data to be accurately used. If the table becomes too large it can negatively impact the performance of the system. Here is a sample scri... |
Problem Statement: What does the ST column in the PrimalDual Report mean? | Solution: In the PrimalDual Report, the ST column indicates the status for each row or equation.
UL: the equation was at its upper limit.
LL: the equation was at its lower limit.
BS: the equation was not at any limit.
FR: the equation is non-constraining.
EQ: the equation was generated as an equality type row.
**: the ... |
Problem Statement: How do I prevent Aspen Production Control Web Server from losing its localization setting when it is in legacy Corba Dais communication mode? | Solution: Set the communication mode to WCF, which is the default, and PCWS would be localized.
Keywords: Localization, WCF, Corba, Dais
References: None |
Problem Statement: What specific items are being rolled up in Code of Account (COA) 90, 91, and 99? | Solution: COA 90 includes engineering, material and construction G and A overhead. COA 91 is for contract fee, which includes engineering fee, material fee and construction fee. COA 99 includes contingencies for engineering, material and construction. The percentage of each sub-item in each COA above is defined in the ... |
Problem Statement: What are the PID Events display in the Aspen Production Control Web Server History tab? | Solution: The following types are the ones that log events:
A? Tuning: Changes to AW_P, AW_I and AW_D fields.
A? Configuration: Changes to AW_SCANMODE and AW_MODE
A? System: PID Collect process starts (TSK_PIDx), Licensing messages
Keywords: PID, Events, PCWS
References: None |
Problem Statement: Where do the figures from Yesterday's Sales in the Data Quality Manager screen come from? | Solution: The values displayed in the Yesterday's Sales fields can be from two different types of reporting. For Customers that report either:
1. Sales and Inventory Information, or
2. Sales Only Information
The other source of information that could be represented here could be calculated sales from Customers reportin... |
Problem Statement: What does the Sales Import service in Aspen Fleet Optimizer do? | Solution: The Sales and Inventory Import Service reads, writes, and processes information from the TCIF_SIIMP table containing sales and inventory information from an external process. It is used to pass daily sales and/or inventory information into the Fleet Optimizer system, using the following basic process. An exte... |
Problem Statement: How do I set the sales test override in AFO? | Solution: The Sales Test Override value is used in inventory only forecasting. If sales of this product remain within the override percentage from expected sales for that day, the user will not be required to manually confirm delivered shipments in the data quality manager. The Sales Test Override value must always be ... |
Problem Statement: Using WTS with V73, which ini file (Customize.ini) is used for the Services? | Solution: The ini file used by the Services in a WTS installation of Aspen Fleet Optimizer is located:
C:\Documents and Settings\All Users\Documents\AspenTech\Fleet Optimizer\Settings
This is different than the ini used by the Aspen Fleet Optimizer applications the user would be using. Those are stored in the specifi... |
Problem Statement: My project file crashes when I try to open either the power distribution, process control, contractor, or scope tree. | Solution: Many times this happens because of the linked areas to the contractors, power distribution, process control and/or scope sections of the estimate.
Other links that are [indirectly] related to the power distribution, process control and contractors are those like Equipment workforces, construction workforces... |
Problem Statement: Configuring specific access to specific controllers by users of the Production Control Web Server (WCF protocol) | Solution: Starting V7.2 PCWS uses the WCF protocol. For PCWS with DAIS protocol (obsolete starting V8.0) checkSolution 117783.
Follow the attached file procedure for disabling controller visibility to certain users,
Note: The example uses the parent Host (PCWS). A more complex structure can be set if specific Host / Ap... |
Problem Statement: An error message like the following may appear when attempting to install cumulative patch 1 (CP1):
{<long string>} is not installed ProductState returned is -1.
An example of this message could be like the following line:
{03C60EFB-0551-48D3-44D8-0D9714376849} is not installed. ProductState retu... | Solution: In order to have a successful patch installation, one may need to make a fresh installation by doing a full uninstall of the APC suite of products, cleaning the Windows Registry of any invalid entry and then perform a reinstall of the APC products. One may use a Registry cleaner software such as CCleaner. Thi... |
Problem Statement: When I run my Heat Exchanger, I get an error message saying:
Design could not be completed in given number of shells
What is causing this error message? Is the size out of range? How do I fix this error? | Solution: The main reason why this error message can occur is because of the selections made for the TEMA type Heat Exchanger (Front End, Shell, and Rear End TEMA symbols).
For example, if you have a Front End selection of B (Bonnet integral cover), one needs to make sure that the Rear end TEMA symbol is set to M (fixe... |
Problem Statement: What is the procedure to limit the pages a user can access when using the Aspen Production Control Web Server (PCWS) environment? | Solution: The PCWS environment can be configured to restricted access by adding the &nonav=# filter command to your access URL. This particular filter command can by used with the URL for the following PCWS web pages:
Online.asp                  Overview view
Overview.asp              ... |
Problem Statement: What is the procedure to customize locale language settings on PCWS? | Solution: Starting with V7.3 and later, there are options to change PCWS to 10 different languages along with specific local identifiers.
English (en-US)
Chinese (zh-CN)
German (de-DE)
Spanish (es-ES)
French (fr-FR)
Italian (it-IT)
Japanese (ja-JP)
Korean (ko-KR)
Portuguese (pt-BR)
Russian (ru-RU)
There are situatio... |
Problem Statement: How do I setup a truck to ship both gas and diesel product? | Solution: When shipping gasoline and diesel together, transports that do not have a double bulkhead have to leave an empty compartment between the gasoline and diesel product. The Empty Compartment drop down box allows the user to establish one empty compartment within a compartment type for the purpose of shipping die... |
Problem Statement: If I send in a Delivery Confirmation after the order has been processed by an Inventory update, will the volumes still be adjusted if they are changed? | Solution: Even though an order has been marked as an Old Order --- meaning it has the TPS_ORDER.OLDORDER value = 1, the volumes for the products will still be adjusted if they are different from the original dispatched load if a Delivery Confirmation record is sent in by the driver or other system.
Keywords: Delivery C... |
Problem Statement: Numerous indications of lost communication. Controllers not updating; Controllers no longer visible; Error message This app appears in the SecureApps.XML file but is not currently available from any View Server, or any behavior that might be caused by losing communication with viewserver. Applicabl... | Solution: Any of the processes in the linkage can either abort, or become unresponsive. Examine and restart the processes using the following guidelines:
First:
Realize that the following discussion can be referring to three different computers.
For the manipulation of the viewservers, you will be on the computers ru... |
Problem Statement: Is it possible to customize the order in which the online applications are displayed in PCWS? | Solution: By default the PCWS settings sorts the online applications (APC, DMCplus, IQ and Nonlinear) in alphabetical order:
Starting V7.3 CP2 (and above), it is possible to configure these settings. In order to change the order in which applications are listed in PCWS, you will need to set the displayIndex property fo... |
Problem Statement: Occasionally, the plotting function for Aspentech Production Control Web Server will fail with a message in the value field in the plot legend: Group 200 on <AspenWatch computer nodename> is down | Solution: It helps to know that the DA server that is being used by the Web21 Plot Control is tsk_DEFAULT_server and not tsk_APEX_server as one might suspect.
When this problem is caused by the DA server becoming unresponsive, the user can stop and start tsk_default_server to restore functionality without stopping and ... |
Problem Statement: What items come with a Lube Oil System for a Compressor? | Solution: With the compressor, you will get a lube oil cooler as part of the lube oil package . You also get a sealing coolant system. The driver power of the compressor determines the lube and sealing coolant systems needed for the compressor.
Keywords: lube, oil, compressor
References: None |
Problem Statement: How do I increase the number of messages maintained by the Aspen Production Control Web Server? | Solution: There is a configuration parameter in the C:\Program Files (x86)\AspenTech\APC\Web Server\bin\WebDataProviderSvc.exe.config file that controls how many messages are maintained in the Web Server?s in-memory buffer. Below is an example of this setting:
<!-- Maximum total number of messages held. Valid ran... |
Problem Statement: I have the need for all my users to be able to access the same custom pipe spec files, Unit Cost and Equipment Model library files, and standard basis files.
What is the procedure to set this up? | Solution: It's as easy as copy and paste!
Please note, there is a new directory structure for v2006.5 and up. Please refer toSolution document 121905 for more information.
Unit Cost Libraries v2006.5 and up:
The (default) Unit Cost Libraries for v2006.5 are located in the 'C:\Documents and Settings\All Users\Docume... |
Problem Statement: What is the double wall setting used for in Aspen Fleet Optimizer? | Solution: The Double Walls flag specifies where double walls exist between compartments. A selected compartment Double Wall check box indicates the existence of a double wall. When the user identifies the location of a double wall, the software automatically creates Diesel Compartment Groups.
Keywords: None
References:... |
Problem Statement: What is the recommended way to disable the PCWS without uninstalling? | Solution: If you don't want PCWS to be available on the machine, then uninstalling is certainly the best option. But if you want to keep it there for use later on but disable it, then you can stop the Aspen ACOView Data Provider Service and mark it as Disabled. This will prevent any web session from being created (inst... |
Problem Statement: How do I handle OOS Tank inventories if customers want to keep reporting the inventory as it runs down? | Solution: The ini setting DQMEditableForOOSTanks allows customers to configure whether they can edit the values sent in for OOS tanks (Out of Service) tanks inside the DQM. It is important, however, if you want to edit these values in the DQM, that you set both DQMEditableForOOSTanks and ReportSalesAndInventoryForOOSTa... |
Problem Statement: Aspen Apollo Application not showing up on the Aspen Production Control Web Server | Solution: POSSIBILITY ONE:
Confirm the CCP process has been started for the Apollo application, check this with Apollo Manage, if not running, start.
Check the task manager on the Apollo Online machine for apollo_viewsrv.exe process.
Stop and restart the apollo_viewsrv.exe process using the apolloview_shutdown.bat and ... |
Problem Statement: Cannot save PCWS Multi-Plot group from the plot view
This was caused by some corrupted characters in the plotview.asp file that prevented the plot groups from being transmitted to the web browser in some locales that use Unicode character sets. | Solution: Replace the inetpub/wwwroot/AspenTech/ACOView/plotview.asp file with the attached, updated version of the file.
Keywords: PCWS, MULTI, PLOT, SAVE
References: None |
Problem Statement: Is it possible to customize the order in which the online applications are displayed in PCWS? | Solution: By default the PCWS settings sorts the online applications (APC, DMCplus, IQ and Nonlinear) in alphabetical order:
Starting V7.3 CP2 (and above), it is possible to configure these settings. In order to change the order in which applications are listed in PCWS, you will need to set the displayIndex property fo... |
Problem Statement: Occasionally, the plotting function for Aspentech Production Control Web Server will fail with a message in the value field in the plot legend: Group 200 on <AspenWatch computer nodename> is down | Solution: It helps to know that the DA server that is being used by the Web21 Plot Control is tsk_DEFAULT_server and not tsk_APEX_server as one might suspect.
When this problem is caused by the DA server becoming unresponsive, the user can stop and start tsk_default_server to restore functionality without stopping and ... |
Problem Statement: What items come with a Lube Oil System for a Compressor? | Solution: With the compressor, you will get a lube oil cooler as part of the lube oil package . You also get a sealing coolant system. The driver power of the compressor determines the lube and sealing coolant systems needed for the compressor.
Keywords: lube, oil, compressor
References: None |
Problem Statement: How do I increase the number of messages maintained by the Aspen Production Control Web Server? | Solution: There is a configuration parameter in the C:\Program Files (x86)\AspenTech\APC\Web Server\bin\WebDataProviderSvc.exe.config file that controls how many messages are maintained in the Web Server?s in-memory buffer. Below is an example of this setting:
<!-- Maximum total number of messages held. Valid ran... |
Problem Statement: I have the need for all my users to be able to access the same custom pipe spec files, Unit Cost and Equipment Model library files, and standard basis files.
What is the procedure to set this up? | Solution: It's as easy as copy and paste!
Please note, there is a new directory structure for v2006.5 and up. Please refer toSolution document 121905 for more information.
Unit Cost Libraries v2006.5 and up:
The (default) Unit Cost Libraries for v2006.5 are located in the 'C:\Documents and Settings\All Users\Docume... |
Problem Statement: How can I use one open steel structure (from 'plant bulk item') to stack on another open steel structure, so that the structure at the bottom will consider the weight of structure at the top in the stress analysis? | Solution: Run the first structure and determine the overall weight of that structure including any equipment in it. Then adjust the floor loading of the bottom structure to account for that additional load.
Keywords:
References: None |
Problem Statement: How does Sales Test Override work in Aspen Fleet Optimizer? | Solution: The Sales Test Override value is used in inventory only forecasting. If sales of this product remain within the override percentage from expected sales for that day, the user will not be required to manually confirm delivered shipments in the data quality manager. The Sales Test Override value must always be ... |
Problem Statement: Can I change language on PCWS menu from local to English, if I cannot modify IE settings? | Solution: Consider the following information for resetting the language on the PCWS when unable to modify IE settings to English.
To hard-code English as the locale for PCWS in v7.3 and later, you will need to edit the global.asa file, found in C:\Inetpub\wwwroot\AspenTech\ACOView, and modify the section shown below. T... |
Problem Statement: I am working with a very large project. I save my project, then go to the File menu, and then select Close, the application tells me to save it to a different folder.
When I did this, the application exited out, and now, the project is completely missing.
Where did the project go? Did I lose all my w... | Solution: Working with very large files can be tricky. The database file (reports.mdb) and associated database files (*ProjID) can get extremely large. With files this large, the Icarus software has a difficult time compressing the files into the .SZP file and sometimes cannot complete the task.
If the project IZP is m... |
Problem Statement: How to view RTO app entries in the Production Control Web Server (PCWS) Online tab? | Solution: The background on this is a DMCplus Online application as a dummy app to store RTO parameters in
has been configured. This way, the RTO app parameters can be viewed in the PCWS. This is
accomplished by creating user defined entries in the DMCplus application and also creating custom
column sets and enumera... |
Problem Statement: What could be the reason causing DMCplus controller to not show in the Aspen Production Control Web server (PCWS) even though they are properly loaded and visible in Aspen APC Manage? | Solution: When the Aspen DMCplus online tools (Aspen APC Manage) and Aspen Production Control Web Server are installed on separate servers, situations might arise when PCWS does not show/recognize the online controllers applications. There could be multiple reasons for online applications not available in PCWS. Some of... |
Problem Statement: How does the setting DonotRestartForecastWhenRestrictionViolated work? | Solution: This setting relates to the forecast as viewed in the Replenishment Planner. If you are viewing the forecast in the Replenishment Planner, and you reforecast a station, you will be warned if one of the orders cannot respect the delivery window restriction. Without this ini setting turned on, ALL of the orders... |
Problem Statement: How can a user change the ini settings for their installation of AFO in V73? | Solution: In V73, the ini settings have been moved to the database. This allows for much simpler system maintenance for IT departments. These settings can be modified by going to the main AFO screen and going under the Utilities\Settings menu option. If this option is grayed out to the user, it can be activated in the ... |
Problem Statement: What is the double wall flag in the truck set up used for? | Solution: The Double Walls Flag specifies where double walls exist between compartments. A selected compartment Double Wall check box indicates the existence of a double wall. When the user identifies the location of a double wall, the software automatically creates Diesel Compartment Groups.
Keywords: None
References:... |
Problem Statement: Where are the .ini configurations in V7.3? | Solution: All of the settings and parameters which were previously stored in the three primary configuration files (Customize.ini, Internal.ini, and Services.ini) are now kept within the Fleet Optimizer database. Two new tables, TPS_CONFIG_PARAMS and TPS_CONFIG_ENTRY, are added to store the parameter values used by ind... |
Problem Statement: When looking at PCWS under the history tab, I only see plots and reports. I see no AspenWatch installations. | Solution: This is usually caused by a mis-configuration of ADSA. Insure that ADSA is pointing at the correct computer. The ADSA server that is being used by the PCWS should be pointing to the AspenWatch server. Check the hostname in all configured services.
Also, Insure that Aspen Process Subscription (GCS) is one of t... |
Problem Statement: When attempting to run Interactive Reports, I get the following message:
running reports - update query error - error -2147217865: The Microsoft Jet database engine cannot find the table or query 'A'. Make sure it exists and that its name is spelled correctly. | Solution: The problem here is that the Microsoft ODBC database drivers and files have become corrupted, which is not allowing the Interactive Reports to run.
When the Icarus reporter begins to run the Interactive reports, it reads from the *ProjID.txt files and imports them into the reports selected.
There is a file ca... |
Problem Statement: When entering the pipe diameter, should the inside diameter or outside diameter be used? | Solution: Please use the NOMINAL diameter.
The only time to specify Inside or Outside Diameter is when using Towers or Vessels, where you will see a Diameter Option at the bottom of the form called 'Diameter Option':
Additional information:
When referring to pipe size for commercial pipe, one will be referring to t... |
Problem Statement: How do I access my custom P&IDs that I created in a previous version? With the new version of Kbase installed, I don't see my custom P&IDs. | Solution: The custom P&ID user libraries are stored in the ?c:\Program Files\AspenTech\Aspen Icarus x.x\Data\PIDs\Drawings? folder.
This directory structure has not changed from previous versions.
to access your custom P&ID drawings:
1. COPY the CONTENTS from your previous version of Kbase (ex: ?c:\Program Files\Aspe... |
Problem Statement: Production Control Web Server keeps hanging. | Solution: 121142 - PCWS Trouble Shooting Guide
Please seeSolution 121142 - PCWS Trouble Shooting Guide
for the latest, comprehensive information for Production Control Web Server Issues.
Keywords:
References: None |
Problem Statement: Getting an error message Corba Viewserver is Deadlocked in the Production Control Web Server (PCWS) messages. PCWS still seems to be functioning normally. Is this a problem? | Solution: applies to AMS 6.0.1 ER2 and later.
Keywords: deadlocked
Corba
Viewserver
PCWS
References: None |
Problem Statement: Where can I find information on performing message suppression on PCWS?
Specifically, How to suppress specific DMCplus messages on PCWS? | Solution: The information for carrying out message suppression on PCWS is available in the WebView Help. You can navigate to the specific page by following the directions provided below-
1. Open the WebView and make sure the Online tab, Message page is active.
2. Click on the Help file link found on the top-right corne... |
Problem Statement: PCWS stops working with Service Unavailable message
After some time, Internet Explorer stops updating and forcing a refresh of the PCWS web page results in a blank page with the message: Service Unavailable. This is caused by the Worker Process Recycling mechanism that is enabled by default in IIS 6.... | Solution: To prevent this problem, disable the Recycling mechanism for the DefaultAppPool of IIS on the Aspen production Control Web Server machine as follows:
1. On the PCWS server, choose Internet Information Services (IIS) Manager from the Administrative Tools menu.
2. Expand the (local computer) and Appli... |
Problem Statement: How can I model a square steel tank in Aspen Capital Cost Estimator? | Solution: Aspen Capital Cost Estimator does not have a model for square steel tanks. As a work around, you can either use the Equipment Model Library or Unit Cost Library. You will need to know the costing data to use either of these approaches.
Keywords:
References: None |
Problem Statement: Can I configure the number of messages in the Aspen Production Control Web Server? | Solution: The number of messages persisted on the online server depends on the disk file size allocated for the Event Logs: Aspen RTE, Aspen DMCplus, etc. You can use the event viewer and set the Maximum Log Size property of these custom event logs. It is recommended that you check the Overwrite events as needed option... |
Problem Statement: What is the warning manager used for in Aspen Fleet Optimizer? | Solution: The Warnings Manager stores warning messages that are created during the Data Quality Manager and Forecasting operations of Fleet Optimizer. Warnings information can be sorted and printed to help dispatchers address scheduling problems, data problems, or user errors. This function is used to help ensure data ... |
Problem Statement: What would cause metered sales to not run correctly in Aspen Fleet Optimizer? | Solution: A station's status must meet the following requirements. Otherwise, its
Metered Sales Records are not recognized by the Metered Sales NT Service.
The current hour must be after the station's fuel-sales starting time (stations.SALESSTART).
It must be the first time that the Metered Sales NT Service processes... |
Problem Statement: Where are customized plots saved in the web viewer? | Solution: When you save a customized plot XML file, by default it is saved locally on your web client PC. To make the saved plot available from the PCWS NavBar, you must save the file on the PCWS server under inetpub\wwwroot\AspenTech\ACOView\Plots.
Keywords: PCWS, plot, web server, Aspen Watch, xml
References: None |
Problem Statement: Model gains for Ramp and Pseudo Ramp variable on PCWS display can be DMCplus Model. | Solution: Ramp and Pseudo Ramp do not have steady state and do not have process gain. So, on model display rate of change (per minute) of the last two model coefficients are shown. But, on PCWS display difference between the last two model coefficients is shown. So, they can be different.
Keywords: gain, ramp, pseudo r... |
Problem Statement: Pull down or drop down menus are showing up empty when using an external monitor with a laptop, or if using 2 monitors (dual monitors) to display the applications running on the computer. | Solution: There are few ways of making an external monitor or dual-monitor configuration to work:
OPTION 1: Check the Settings Display.
Right-click anywhere on your desktop, select Properties, and choose Settings. This will list the type of display that is being used for the type of monitor and the video card being us... |
Problem Statement: I am working with a very large project. I save my project, then go to the File menu, and then select Close, the application tells me to save it to a different folder.
When I did this, the application exited out, and now, the project is completely missing.
Where did the project go? Did I lose all my w... | Solution: Working with very large files can be tricky. The database file (reports.mdb) and associated database files (*ProjID) can get extremely large. With files this large, the Icarus software has a difficult time compressing the files into the .SZP file and sometimes cannot complete the task.
If the project IZP is m... |
Problem Statement: Does Aspen Fleet Optimizer V7.3 support Microsoft MapPoint 2010 and 2011? | Solution: Microsoft MapPoint 2010 and 2011 are not supported with Aspen Fleet Optimizer V7.3 and its prior releases. MapPoint 2009 is the only version that is supported with Aspen Fleet Optimizer V7.3.
Keywords: MapPoint 2010 MapPoint 2011 Microsoft MapPoint
References: None |
Problem Statement: How to filter/hide variable groups from the NavBar on the online pages without deleting them through the Group Definitions settings in the Configuration tab... | Solution: DISCLAMER: ThisSolution requires a JavaScript code modification to the standard installed product, which, of course is not officially supported. Please use at your own risk and keep a backup copy of any files modified.
The example listed below is considering that you want to filter/hide all variable groups ... |
Problem Statement: How does Aspen Fleet Optimizer calculate the retain point? | Solution: Once a shipment is matched to a transport, AFO can then determine when the matched shipment can fit in a customer?s tanks. The point in time when a matched shipment can first fit is known as the retain point. The retain point is calculated by forecasting when a customer?s tanks will be sufficiently empty to h... |
Problem Statement: How can I use Table EXPERT with an MPIMS model? | Solution: Table EXPERT is only executed for a case if the Table is attached to the model tree and the EXPERT keyword resides in the designated case. For MPIMS, if you want a global Table EXPERT to be activated, then the table must be on the the global model tree and the EXPERT keyword must be in the global case.
For a... |
Problem Statement: I have a model that has a crude and vacuum tower both built automatically by PIMS and I would like to report the volume and weight capacities of both. My configuration also allows some atmospheric residue (AR1) to be sent to downstream units rather than to the vacuum column.
In T.ASSAYS, there is ... | Solution: You would need to create a structure in table ROWS that picks up the exact amount of atmospheric residue that goes to the PIMS built Vacuum Tower.
Based on the example of our Weight Sample model those rates would be represented by columns SCD1A!1 and SCD2A!2 in the matrix.
* TABLE
ROWS
*
User Defin... |
Problem Statement: How is safety stock used in Aspen Fleet Optimizer? | Solution: The Safety Stock refers to the functionality that allows the user to enter the amount of product by tank that the user would like to consider as “safety stock” or the absolute minimum of product that should always be kept on hand for that particular tank. Aspen Fleet Optimizer uses the greater amount (pump st... |
Problem Statement: How does Aspen Fleet Optimizer V7.3 control updates of sales and inventory for future dates? | Solution: A new setting is added to restrict the ability to enter sales and inventory information to 1 and 2 days respectively in the future.
Keywords: None
References: None |
Problem Statement: How do I increase the script timeout for the data transfer from the online server to the Aspen Production Control Web Server (PWCS)? | Solution: You will want to consider on the DMCplus machine, dmcp_datapump.exe.config found in Program Files\aspentech\apc\aconline\bin. Reset the Operation timeout in seconds to 180. Then restart the Aspen DMCplus Data Service.
On the webserver you will want to consider changing the webdataprovidersvc.config found in ... |
Problem Statement: I ran my estimate, and in the Capital Cost Errors window, I see an INFO > message. What does this mean? Do I have an error that I need to fix? | Solution: The INFO message is an informational message to the estimator to check to make sure that the data entered is correct, or that an item is not missing.
For example, one might receive this INFO message when specifying an AREA as a building:
INFO > 'U1 - 1' DETAIL DATA MUST ALSO BE SPECIFIED ON A BLDG-CARD
IN... |
Problem Statement: Is it possible to suppress / manage Aspen IQ messages in the PCWS? | Solution: Managing Aspen IQ messages is not possible as they are configured differently that DMCplus messages. DMCplus has a file message.dat that contains messages that can be suppressed and even redefined or translated. Aspen IQ however does not have such a file and therefore there is no way to latch, or modify the m... |
Problem Statement: The Evaluate and P&ID buttons are grey (not active) for the pipeline segment component. How can I evaluate this pipeline segment or see the P&ID? | Solution: Pipeline segments (by design) will not allow item evaluation. This is because all pipeline segments need to refer back to its pipeline area specs to finish computation.
Additionally, there are no P&IDs (Piping and Instrumentation drawings) available for pipeline segments in the Kbase software. As a result, th... |
Problem Statement: When Data Qulaity Manager writes to the History table what type of bind variables are used? | Solution: In the DQM module, we use the following query :
UPDATE history SET STATNUM=:1,DATE_=:2,INVDATE=:3,INVHOUR=:4,INVMIN=:5,INV1=
:6,INV2=:7,INV3=:8,INV4=:9,INV5=:10,SALES1=:11,SALES2=:12,SALES3=:13,SALES4=
:14,SALES5=:15,EXPECTED1=:16,EXPECTED2=:17,EXPECTED3=:18,EXPECTED4=:19,
EXPECTED5=:20,PROJECTED1=:21,PROJEC... |
Problem Statement: Aspen Production Control Web Server (PCWS) won't open / failed to create object secureapps.xml / Using copied afwdb.mdb
PCWS has been installed, and the afwdb.mdb file in the Program Files / AspenTech / Local Security / Access97 directory has been renamed, to something like afwdb_original.mdb. An afw... | Solution: TheSolution to the issue, is to use the original afwdb.mdb file, on the first time to open the PCWS web application. Once the PCWS has been successfully opened with the default roles and permissions as configured by the application, the application can be closed. You can now go to the Access97 folder and rena... |
Problem Statement: How do I access my custom P&IDs that I created in a previous version? With the new version of Aspen Kbase v2006.5 installed, I do not see my custom P&IDs. | Solution: The custom P&ID user libraries are now stored in the 'C:\Documents and Settings\All Users\Documents\AspenTech\Shared Aspen Icarus 2006.5 Files\PIDs\Drawings' folder.
This directory structure has changed from previous versions.
To access your custom P&ID drawings:
1. COPY the CONTENTS from your previous versio... |
Problem Statement: How do I troubleshoot the Aspen Production Control Web Server when it is showing a HTTP 500 error? | Solution: 1. Make sure there is no an a??Application Namea??, Variable Name nor Variable Group Name (e.g. All Variables, Independents, Dependents, etc.) in your applications that have invalid characters for XML attributes. The variable/group names cannot have the following 5 characters: & < > '
2. Make sure also that ... |
Problem Statement: Procedure for limiting online hosts visibility from PCWS | Solution: There is an undocumented method for limiting which online hosts a particular PCWS server can communicate with. Here is an explanation of the feature using the following scenario.
Suppose you have two machines running DMCplus controllers for say FCC and Crude units respectively. Let?s say the names of these ma... |
Problem Statement: Controller Master On/Off switch and status fields becomes blank on Online-Overview tab and Controller Detail window. | Solution: Name of user defined entry ONREQnnn and ONSTSnnn should be changed to ccONREQccc and cccONSTSccc.
nnn : number
ccc: characters other than number
There are many entries such as FMOV, GMULT, STRCV,PDEPC etc have numeric suffix and those entries properties are identified after stripping out the numeric suffix. U... |
Problem Statement: Where is Aspen Decision Analyzer and Aspen Icarus Project Scheduler in the v2006 release? | Solution: Both Aspen Decision Analyzer and Aspen Icarus Project Scheduler have been subsumed into Aspen Kbase v2006.
Keywords: IPS, Analyzer, Decision, project scheduler, 2006
References: None |
Problem Statement: The new 2006.5 release includes additional 'mappings' of Icarus equipment models to Zyqad Equipment Objects, but this information was inadvertently left out of the Aspen Icarus' Release Notes in the What's New section. | Solution: Below is the list of Aspen Icarus - Zyqad model mappings. This information will also be made available in the Aspen Icarus v2006.5 CP1 Release Notes.
The same information is also in the attached Excel spreadsheet.
Keywords: mappings, Icarus, Kbase, Zyqad, mapping, map, model, models
References: None |
Problem Statement: A common task when handling any Aspen PIMS model is the definition or modification of formula or specification blends. You might be faced with the following questions:
What are the necessary steps to define a Specification of Formula Blend?
What assumptions are made when blending products?
Which repo... | Solution: Procedure to set up a Specification of Formula Blend
1. Go to the Aspen PIMS model tree, open table BLENDS from the Blending tree branch. In this table, the 3-character tags listed as rows are the blends. An entry of 1 under column SPEC indicates it is a specification blend, a 1 under column FORM indicates a ... |
Problem Statement: What does the model Density parameter found in the execution log represent? | Solution: Model density is defined as a ratio of Non-Zero Coefficients to Total Number of Coefficients. In other words it is the number of non-zero coefficients divided by the number of possible matrix intersections (ie, #non-zero coeffs / ( # rows * #columns) ). The model density is a statistic about the generated mat... |
Problem Statement: Invalid Server message on Web.21 plot on PCWS | Solution: If you are getting Invalid Server errors in the plot legend for PCWS History plots, do the following:
First determine if PCWS is installed on Windows XP Professional? If so, then do the following:
1. Open Windows Explorer and navigate to: Program Files\AspenTech\ACOView
2. Double-click the fil... |
Problem Statement: As per KB 132920, PIMS refers to the M2M (Initial Model-To-Model Error Distribution Factor) option in Advanced tab of Recursion Settings (default value of 0.01) for initial error distribution coefficient for transferred streams. Is it reasonable to use the same value for for initial error distributi... | Solution: Initial error distribution can have significant effect onSolution. However the goal of assigning initial error distribution coefficient for transferred streams is to make sure all transfers are seen as “active” and then let PIMS decide which ones to open more if desirable. Again, our main goal is that each ... |
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