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Problem Statement: Migrating Microsoft Excel documents that use the Process Data Add-In from Office 2003 Excel to Office 2007. | Solution: There are now two Process Data Add-ins distributed with Aspen Process Explorer:
AtData.xla - Aspen Process Data Add-In (for use with earlier versions of Excel.)
AtData.xlam - Aspen Process Data Add-In (for Excel 2007.)
Both Add-Ins are installed to Program Files\AspenTech\APEx\Pe\Addin. This is the recomm... |
Problem Statement: How do I insert a KPI or Q trend control into an Aspen Process Explorer VB form? | Solution: To add additional controls like KPI or Q trend control into an Aspen Process Explorer VB form follow the steps below.
? Open Aspen Process Explorer and select File, New, VBForm.
Left-Click the form to display the ToolBox.
In the Controls box Right-Click in the empty space and select Additional Contr... |
Problem Statement: Aspen Process Data / Aspen Process Explorer 'KPI Wizard' V2006.5 Client Engineering Release PD090820A (September 2009) cannot be installed on Windows Vista.
You are unable to drag and drop 'AspenTech.KPI.Wizard.dll' into 'C:\Windows\assembly' directory on Windows Vista. | Solution: 1. Unzip the attached file into a temporary directory.
gacutil.exe
install_kpi_wizard.bat
2. Copy AspenTech.KPI.Wizard.dll attached toSolution 127200 to the temporary directory.
3. Modify install_kpi_wizard.bat to specify correct source directory.
4. Execute install_kpi_wizard.bat, when you are logged in as a... |
Problem Statement: When using the VB Browser.GetTags command to retrieve tags only 1000 tags are returned. The VB behavior isn''t consistent with that of the Process Explorer Tag Browser. The 1000 tag limitation is imposed by this VB function.
It is important to note that the Browser.GetTags search returns all records-... | Solution: The 1000 tag limitation can be circumvented by using the SQLplus Tag Browser reference in VBA. Using the following code, it is possible to access all records on the system.
The following code returns record names in a list box. The total number of records is displayed on the form as well. To use the SQLplus T... |
Problem Statement: What could cause the AO Execution Report menu to be greyed out? | Solution: First, make sure you have a valid license for Aspen PIMS-AO. If you do, this could be caused by a corruption of the registry entries. You should try to cleanup your registry. Please do the following:
1. Uninstall all AspenTech software
2. Reboot
3. Delete these registry keys from Start | Run, then type in R... |
Problem Statement: Internal error 2711 from Aspen Process Explorer after upgrade. | Solution: This error code indicates that there was a problem with the installation.
Check for the existence of Aspen Process Explorer in Start | Settings | Control Panel | Add/Remove programs or under the list of programs when you select to do a repair installation. If Aspen Process Explorer is not in either locations ... |
Problem Statement: Data imported into Excel through the Process Data Add-in can be trended in an Excel graph; the graphs can then be saved as a separate chart in the Excel workbook. (From the toolbar, open Insert | Chart). However, when the workbook is reopened and the chart is the active sheet, the user will receive a... | Solution: When reopening an Excel workbook, the active sheet will be the sheet which was last open when the workbook was saved and closed. Since the error message will only occur when the chart is the active sheet, the error can be avoided by saving the workbook on a worksheet other than the chart. You can switch betwe... |
Problem Statement: On nodes with Lotus Notes debugger installed and active, Process Explorer may display an illegal operation error every time it is opened. The problem occurs if Quincey debugger associated with Lotus notes is on and Dr. Watson is turned off. This error does not affect the functionality of process Expl... | Solution: TheSolution for now is to turn off Lotus Notes debugger as follows:
Go to the install directory (usually c:\notes)
Type RUN QNC -U.
Keywords: illegal operation
tag browser
process explorer
References: None |
Problem Statement: Asterisks (***) appear in a plot, even though the tag being trended is updating in Aspen InfoPlus.21 with current data. Asterisks show up on the side axis and in the scooter values. | Solution: The very first thing to try is to restart the API server task. For Process Explorer, that would be TSK_APEX_SERVER and for Web.21 it would be TSK_DEFAULT_SERVER. If that doesn't help then please read on.
Asterisks (***) appear in a plot when a given tag has not updated within the time span you have selected. ... |
Problem Statement: Is the Process Data Add-in (v2.5.1 and v3.x) supported with Office 2000? Are there known and fixable problems with the Process Data Add-in (v2.5.1 and v3.x) and Office 2000? | Solution: Is Process Data Add-in v2.5.1 supported with Office 2000? It is not officialy supported, but there shouldn''t be any reason why it would have problems. It has been tested in some configurations and no problems were experienced.
Is Process Data Add-in v3.x supported with Office 2000? Yes, it is supported.
Ar... |
Problem Statement: After writing procedure in Aspen SQLPlus and storing in InfoPlus.21 database (ProcedureDef) and then you find that you are unable to pass parameter(s) in the MS Excel Add-In | Solution: A bad query stored within InfoPlus.21 database can prevent MS Excel from displaying the parameters textbox(es) required to execute the procedure.
To solve this problem, use the steps below to group the procedures in the InfoPlus.21 Administrator ProcedureDef record and also filter out the procedure(s) causin... |
Problem Statement: How is the re | Solution: for a trend in a graphic determined? How can I get my reSolution to be more detailed?
Solution
The sampling for trend graphic is set to 200 points best fit for sampling. This means, no matter what your time frame, the trend will fill it with the best picture it can make from 200 of the historical data points.... |
Problem Statement: Why do Microsoft Excel Spreadsheets using AspenTech's ribbon-based COM Add-ins take a long time to open the first time after system reboots? | Solution: AspenTech ribbon-based COM Add-ins use Microsoft VSTO (Visual Studio Tools for Office) and .NET Framework.A Opening a spreadsheet using VSTO and .NET Framework based add-ins for the first time loads and initializes the .NET Framework and VTSO runtime libraries.A This problem is common to all add-ins (not just... |
Problem Statement: You receive an error in the application log in Process Explorer that reads a??atConnections.GetServerList: Can't create ADODB.Recordset!a??
or
You open the 'Tag Browser' and no servers are shown in Process Explorer or Ip.21 Administrator.
or
You get the error message Retrieving the COM class factory ... | Solution: To fix this issue you will need to register the Msado15.dll file. This file is typically located in the C:\Program Files\Common Files\System\ado folder.
A? Open a Command Prompt using Right-Click Run As Administrator and enter:
A? regsvr32 C:\Program Files\Common Files\System\ado\Msado15.dl
or... |
Problem Statement: How do I compare a text tag to a text string in an ad-hoc calculation using the IF statement? | Solution: Use double quotes for the string value as in:
=IF ATCAI = HELLO_WORLD THEN FEED123
where ATCAI and FEED123 are tags and the HELLO_WORLD is the string value.
Keywords: string, format
References: None |
Problem Statement: Trend data for a batch in that archive can no longer be displayed in any of the Batch plots if a file set has been removed from the Aspen InfoPlus.21 database. Many customers then wonder why they can still view data in the Batch Detail Display for the same batch.
If there is no longer data for the ba... | Solution: Aspen Production Record Manager characteristic data is kept in a separate database than the Aspen InfoPlus.21 data. If for some reason, you remove or write over the Aspen InfoPlus.21 archive that contains data for a particular batch, it will not delete the information for the same time period stored in the As... |
Problem Statement: Using the Excel Add-In, when data is requested for a valid Aspen InfoPlus.21 tag, the following error might be displayed:
#ERROR 50102: Bad tag 'tag_name'
Where tag_name is the name of the Aspen InfoPlus.21 tag being requested. | Solution: Stop and restart the external tasks TSK_DEFAULT_SERVER, TSK_ORIG_SERVER, and TSK_EXCEL_SERVER using the Aspen InfoPlus.21 Manager. When these tasks aren't running correctly, the error described above can be displayed in all the cells referenced by the Excel Add-In.
Keywords: 50102
#ERROR
References: None |
Problem Statement: When attempting to use a data entry field on a Process Graphic to write to a record in an InfoPlus.21 or Setcim database, an error message as follows may be received:
You are not authorized to enter data on this Server
or
You are not authorized to enter data on <server name> | Solution: Locate the following two registration files in the Aspentech\desktop directory
Double-click on the following files:
CSDSHISTORYDA.REG
CSDSHISTORYV3.REG
This will cause changes in the registry that will now enable this PC to have write access to the database.
Close and Restart Process Explorer
Note: Write pr... |
Problem Statement: With the release of v8.0, Aspen MES products are no longer checked during installation. Instead, run-time
license enforcement is now required in order to inhibit unlicensed usage of applications. Depending on the value of the License State, it is possible that applications could have reduced or even ... | Solution: As you will see from the above referenced document there are 4 License States.
Our knowledgebase article 136124 explains how to determine your current License State.
If you try to start Aspen Process Explorer in a License Granted State then your application should run with full functionality
If you try to sta... |
Problem Statement: Process Explorer (and other components) on a server or client machine:
1. Process Explorer invokes but will not display data; Unknown Error appears in the VALUE field of a trend plot.
2. IP.21 Administrator recognizes server but does not display records.
3. Basic tag browser does not d... | Solution: This occurs because the IP.21 DA task is unable to obtain proper network credentials and user information. Ping the server and ensure proper network access.
Use NSLookup to verify that the client is able to obtain information about the server. Check both name based and IP addressed base lookup to ensure these... |
Problem Statement: Adjusting the font size and other attributes in legend of a trend for example tag name, descriptor etc. in Aspen Process Explorer. | Solution: In Aspen Process Explorer,
1. Select the tag legend you want to change and right click to display the menu
2. Select Legend Settings and then click on the Appearance tab to see its content
3. Click the Legend Font button to display the font screen
Then make changes on the font screen and click OK
... |
Problem Statement: A customer wants to configure Shared On-Demand calculations in InfoPlus.21 using the IP_CalcDef family. Once those are defined, what components are needed on the client side to use them? | Solution: Shared On-Demand calculations exist on the server, and only Process Explorer is needed on the client side to use them. Keep in mind this is different than Stored On-Demand calculations, which exist and are executed on the client. The requirements for Stored On-Demand calculations are discussed in KB 115662.
N... |
Problem Statement: The following error message appears when using the Aspen Process Explorer Excel Add-Ins introduced in version 7.3:
Failed: could not connect to net.tcp://xxxx..:52007/PME/ProcessData/IDataService (where xxxx.. is the where you are trying to connect). | Solution: Follow the instructions in knowledge base article 132497 to properly configure your ADSA settings.
Keywords: None
References: None |
Problem Statement: This technical | Solution: describes the best fit algorithm used by Aspen Process Explorer.Solution
The best fit algorithm divides an Aspen Process Explorer plot into 199 evenly spaced time slices or buckets. For example, each bucket in a two hour trend chart spans 36.18 seconds ((2 hours*3600 secs/hour)/199 buckets=36.18 secs/bucket).... |
Problem Statement: A customer with Aspen Engineering and Aspen Manufacturing products installed on the same system developed a problem with the Aspen Manufacturing products after removing the Aspen Engineering suite. To correct the problem, he tried removing the Aspen Manufacturing products to install them again. The c... | Solution: The customer used Microsoft's Clean Up Utility to correct this problem. Microsoft's knowledge base article KB290301 (http://support.microsoft.com/kb/290301) describes the utility.
The utility shows which products are installed and gives you an opportunity to remove them.
After using Microsoft's Cleanup Utilit... |
Problem Statement: Why is the average value returned from the Excel Add-in different from the average value returned from SQLplus, when both start/end times and dates are the same in both tools?
For example, when retrieving an average value using the Trend/Aggregate method within the Excel Add-in, the average value ret... | Solution: The reason why the average values returned are different is because the Excel Add-in is doing a Time-Weighted Average (non-aggregate); whereas, SQLPlus is doing a straight/simple (aggregate) average.
To get the Excel Add-in to calculate the average based on Aggregation instead of non-aggregation, the Value Me... |
Problem Statement: The Aspen Process Data legacy Excel Addin with filtering checked [AtGetFltData] may return a 0 value and 1/0/1900a?? timestamp.A With filtering unchecked [ATGetTrend] returns the correct data. | Solution: The addin function [ATGetTrend] uses Aspen Process Data to return data to Excel whereas [AtGetFltData] uses Aspen SQLplus.A To resolve this issue verify the TCP port used by Aspen SQLplus is open across the firewall.A The port number can be identified in the Windows services file and is typically defined as s... |
Problem Statement: How do I cause historical data to appear more quickly when using the Aspen com-based add-ins to Microsoft Excel? | Solution: Formatting individual date and time cells takes a lot of time. To speed the presentation of data, press the Advanced... field on the Get Historical Values screen and uncheck the box Format cells that contain date-time values with the Windows date and time settings as shown below.
Next, in the spreadshee... |
Problem Statement: Aspen Process Explorer hangs on the splash screen when opening the application. The application must be ended through the Task Manager to close the program. | Solution: Sometimes removing the entry for DefaultFilePath located in the following Registry directory will resolve the problem.
HKEY_CURRENT_USER\Software\AspenTech\Aspen Process Explorer\Settings
Keywords: hang
crash
DefaultFilePath
References: None |
Problem Statement: When you start Process Explorer, the Aspen splash screen for Process Explorer appears. If for some reason Process Explorer hangs, or you kill ProcessExplorer.exe in NT Task Manager, the splash screen refuses to die with the application. Other applications may be hidden by the splash screen. | Solution: To make the splash screen disappear, end the ASPEN~1.EXE process using the Task Manager.
Keywords: splash screen
References: None |
Problem Statement: How do I set up default Data Source in Aspen Process Explorer? | Solution: Please use the following steps to modify your default source in Process Explorer:
1) Choose Options
2) Click on Source Tab
3) Click on Data Source Drop Down and choose the new default data source for Process Explorer
4) Click OK
Keywords:
References: None |
Problem Statement: How do you suppress the Splash Screen on start-up to speed up the application? | Solution: This cannot be done (by the user) and would not speed up the application even if it could. While this may be perceived as causing a longer start-up time (especially for a remote client), the actual delay is related to Security and the other hardware/networking issues. Note that without the splash screen, the ... |
Problem Statement: The Aspen menu disappears from the Excel 2003 menu after closing and restarting Excel. | Solution: Upon investigation found a Atdata add-in listed in the Add-ins section of Excel,
This is incorrect, as the Aspen's add-ins have specific names to them that begin with Aspen.
Opened the Add-Ins section of Excel and when selecting the Atdata add-in received an error:
Cannot find add-in 'C:\Program Files\M... |
Problem Statement: VBA timeline controls give error Element not found, when adding them to a VBA form in design mode. They seem to work if coded for run time, and they work in VB.
The two timeline controls are Delta Time Control object (Delta Time Entry Box) and AspenTech Timeline Control (Time Line). | Solution: Locate the file AtTime.exd under your profile directory (e.g. c:\winnt\profiles\). and delete it. Re-start Process Explorer and re-add Additional Controls to the VBA toolbox.
Keywords: Delta Time Control
Delta Time Entry
Timeline
Control
VBA
References: None |
Problem Statement: When you perform an installation of Process Explorer or the Production Record Manager Client Tools, one of the dialogues will be:
For what is the specified account used and is it possible to leave the dialogue blank? | Solution: The account that you specify in this dialogue is used to start the AFW Security Client service. This service is used to verify Aspen application security. The account will need to be able to verify role membership of the user.
If you don't use Aspen application security you may decide to leave the dialogue bl... |
Problem Statement: Error 50003 - no connection to server error in Excel when retrieving data from IP.21. Rocket Review software also installed. | Solution: Install Rocket Review software before installing AspenTech software.
The installation package for Rocket Review does two things:
Removes AspenTech references in the PATH environment variable
Alters the registry.
The software packages work fine together but the installation sequence is the problem. If the Aspe... |
Problem Statement: A tag being plotted in Aspen Process Explorer can have multiple Map Records, usually because that tag has multiple History Repeat Areas (e.g a custom definition record that allows history storage of compressed 'and' uncompressed data).
The Map record you use for each tag is listed and can be changed ... | Solution: Although undocumented, a user can pass a History Repeat Area Field Name along with the tagname.
The format would be:-
tagname followed by History Repeat Area FieldName (Including numeric One), enclosed in Curly Brackets
For example, assuming that the field in the Repeat Area is IP_Compressed_Value :-
={TagA... |
Problem Statement: The Aspen Process Data COM Addin for Excel may have the following error when attempting to read data. This error may occur after installing Aspen Process Data V7.3 Cumulative Patch V7.3.0.2, or Aspen Process Data V7.3 Cumulative Patch V7.3.0.2a (134751)
Error:Method not found: 'Void AspenTech.Globali... | Solution: If the error occurs replace with the AspenTech.Globalization.dll in the Windows assembly with the attached file.
1.
Stop Excel.
2.
Download and unzip the attached AspenTech.Globalization.zip file to a temporary folder.
3.
Verify the downloaded files are not blocked by the operating system. [see Note]
4.
Execu... |
Problem Statement: After saving a trend in Aspen Process Explorer and closing the application, upon reopening the saved trend the Time Span setting reverts to default time span of 2 hours. | Solution: Go to the View tab in Aspen Process Explorer. Change the checkboxes to deselect Global Timeline and select Private Timeline. Save the trend and close the application. When reopening the save trend, the user specified Time Span will be retained.
Keywords: Time Span
Time range
Plot
Global Timeline
Private Timel... |
Problem Statement: The ribbon-based Microsoft Excel Add-In introduced in V7.3 returns Invalid Datasource when fetching data from Aspen InfoPlus.21. | Solution: Our knowledge-base article 132497 describes the need for a new Control Panel Windows Service called AspenProcessDataService.
By default, with V7.3, this service starts with the LocalSystem account.
To resolve this error, close Microsoft Excel, restart the service AspenProcessDataService using the account used... |
Problem Statement: Aspen Process Explorer's trend plot display is updated every 5 seconds by default. This knowledge base article provides instructions to change the trend plot update frequency rate. The fastest trend plot update is 1 second. | Solution: Right click on the timeline bar to access the Properties menu:
Here you can change the update frequency to your desired value, up to 1 per second.
Keep in mind this is a global change and will be applied to all trends you are working with. The setting will persist after Aspen Process Explorer is restarte... |
Problem Statement: In Aspen Process Explorer you get ?Invalid value in field IP_ARCHIVING? message instead of a value in the Value field. What does it mean? | Solution: Open Aspen InfoPlus.21 Administrator and make sure that the IP_ARCHIVING value is ?ON? for all the tags that are showing this message.
Keywords: Invalid value
IP_ARCHIVING
References: None |
Problem Statement: How can I list all active constraints in a PIMS | Solution: ?
How can I list non-zero right-hand sides in a PIMSSolution?
Solution
>How to obtain a list of all constraints that are active in a PIMSSolution
PIMS does not provide this directly. The best way to do this is to use Primal.xls. In the ROWs section of this spreadsheet, those rows with non-negative PI values ... |
Problem Statement: Table SCALE is used mainly for three purposes:
1. Define property specific recursion tolerances (ATOL and RTOL), either tighter or less constraining. It is recommended to minimize the use of property specific tolerances (columns ATOL, RTOL), in most cases the default values (10^-3) are OK.
2. ... | Solution: All properties used in the model are listed in the outputSolution table PRMAP.xls (Property Map), so this is the best source for the complete list of properties in the model.
To generate this report, go to Model Settings | Reporting | Selection | XLS and select PRMAP.
Once you run the model, the PRMAP.xls fil... |
Problem Statement: Can a Report Writer template be run automatically at the end of a Aspen PIMS run? | Solution: Aspen PIMS and Report Writer are not specifically designed to do this, however it can be setup by adding the excel.exe file to the Aspen PIMS User Tools menu and running a macro.
Download the attached excel file and save it to C:\Documents and Settings\All Users\Documents\AspenTech\Aspen Report Writer. A diff... |
Problem Statement: Is there a registry setting that controls the the update frequency used by Process Explorer? Can one modify this value to control the frequency for individual user's machines? | Solution: In the registry, the value is held on a per-user basis in:
HKEY_CURRENT_USER\Software\AspenTech\AtTime\Settings\UpdateRate
One can modify this value within Process Explorer, if desired, by right-clicking on the Process Explorer timeline and selecting Properties. The value is in seconds.
Keywords: None
Referen... |
Problem Statement: What are the .xlam files that are placed on disk during a 2006.5 or later Aspen Process Explorer installation? | Solution: The files atdata.xlam and atbatch.xlam are newer versions of the traditional atdata.xla and atbatch.xla files (which are the Process Data Add-ins for Microsoft Excel). They are present in 2006.5 and later versions of a Process Explorer installation and are for use with Excel 2007. If one does not have Excel 2... |
Problem Statement: There are situations when Process Explorer 4.1.1 and higher will issue the error:
Unknown Security Error: Initialize (2)
Process Explorer must initialize the security cache to determine if security has been enabled for that application. This error is issued if it fails in doing this. | Solution: Users must have Change NTFS access to the security cache in order for the application to successfully use the security client components. The fix is for users to have an Administrator give you (your login) permission to write to the security cache. The name of this folder can be found by running AFW Tools, (S... |
Problem Statement: New Plant Area fails to be added for IP_PVDef definition record in Aspen InfoPlus.21 Configuration Excel Add-in.
The root of the problem is that some fields in the IP_PVDef definition record have dependencies on other fields. For example, the IP_PLANT_AREA and IP_ENG_UNIT_TYPE fields must be created ... | Solution: To resolve the issue proceed as follows:
Open the Aspen InfoPlus.21 Administrator and go to the ProcedureDef definition record
Delete these stored procedures, if they exist: ?AtXl_UpdateTags?, ?AtXl_DbSchema? and ?AtXl_GetDefRecs?
Install the latest cumulative patch for Aspen InfoPlus.21
Start MS Excel and tr... |
Problem Statement: When database security has not been implemented on the Aspen InfoPlus.21 database, the end user can execute INSERT and UPDATE query from the SQLplus Query functionality in the new Aspen Process Data Excel add-in. | Solution: In order to prevent the end user from writing and changing the database,
1. Launch the Aspen InfoPlus.21 Manager.
2. Stop TSK_SQL_SERVER.
3. Double-click on TSK_SQL_SERVER under the Defined Tasks section.
4. Change the Command line parameters text field to 10014 rc. (Remember to click on the U... |
Problem Statement: The v7.3 Excel Process Data Addin is returning the error: Error: Server Unavailable (NotResponding) Error ) Error Number -1002) when used. | Solution: The error code -1002 denotes inability to connect to the Data server. This can be resolved by ensuring that the account which is used to run the Process Data Service on the v7.3 ADSA Server is changed from Local System to a named account. This should be the same account that is used to run the IP.21 Task Serv... |
Problem Statement: This knowledge base article describes how to resolve the following error returned from the Aspen Tag Browser.
Automation Error | Solution: Resolving this error requires performing a clean installation on the affected computer. The following procedure will resolve this problem.
1. Uninstall all AspenTech software
2. Stop all AspenTech services
3. Stop the Noblenet Portmapper service
4. Reboot the client PC
5. Remove ... |
Problem Statement: The Aspen Process Data Add-in allows you to construct data functions that retrieve and compute data using Aspen-provided formulas and provide the results in an Excel worksheet. The Aspen Process Data Add-in can fetch data from the InfoPlus.21 database.
There are times when users may need to modify th... | Solution: The different functions used to build the formulas in the Aspen Process Add-in are:
ATGetCurrVal
ATGetTimeVal
ATGetAttrVal
ATGetFitData
ATUserEntry
For further details on these functions consult the Aspen Process Add-In Options -> Help menu.
These functions use the nDSetting argument, the nDSetting argument... |
Problem Statement: When starting Microsoft Excel, the below error message appears. | Solution: The error message is due to the fact that Cimview Explorer 97 add-in has been enabled in Microsoft Excel.
For Microsoft Excel 2003,
1. Click on Tools in the menu bar of Microsoft Excel.
2. Select Add-Ins menu item.
3. Deselect Cimview Explorer 97 by un-ticking it in the Add-Ins dialog.
4. Clic... |
Problem Statement: This knowledge base article explains why the following error may be returned when attempting to use a Microsoft ActiveX control such as MSFlexGrid.ocx in a Visual Basic Form within Aspen Process Explorer.
Could not paste the control. The control could not be created because it is not properly license... | Solution: This error is returned because the computer on which the Aspen Process Explorer Visual Basic Form is created does not have a design-time license for the ActiveX control which generated the error. The standard Visual Basic 6.0 Microsoft ActiveX controls are not distributed with Aspen Process Explorer.
Importan... |
Problem Statement: When launching Aspen Tag Browser, you may see the following error:
Error: Failed to load control 'sstab' from tabctl32.ocx. A version of tabctl32.ocx may be outdated. | Solution: There are a couple of suggested reSolutions for this error:
The most frequent fix is to re-register the file tabctl32.ocx (using regsvr32.) After the file is registered, reboot the machine and try running the Tag Browser.
Occasionally the problem has simply disappeared the next time the system is rebooted.
... |
Problem Statement: I would like to be able to de-activate the IP.21 Configuration Add-in on workstations post install of Process Explorer.
The issue is that the IP.21 Configuration Add-in allows users to write to the database and make changes, and without applying database/record level security it is not currently poss... | Solution: Other than manually unselecting the Add-in within Excel, it is possible to de-activate the Add-in by downloading the attached file Disable IP21 Configuration Add-in, rename it to .bat and run this file on the machine with Administrator privileges.
N.B. This batch file makes changes to registry keys associated... |
Problem Statement: Installing the Microsoft Excel ribbon-based Aspen APRM Data COM Add-in produces the error message AspenTech.PME.ExcelAddin.APRM.dll is not a valid Office Add-in. | Solution: To work around this problem:
1. Make sure you have read/write access to the registry. The COM-based add-ins modify registry settings.
2. Check for the file Microsoft.office.interop.excel in C:\Windows\Assembly. If this file is not there, go to Microsoft's web site and download the file depending on ... |
Problem Statement: In Aspen PIMS-AO, variables include properties and column activities. How does Aspen PIMS-AO initialize those variables when using XNLP? | Solution: There are three methods in PIMS-AO, Here we discuss each method and how the execution log will be different from one another,
Method 1: Start from previousSolution
From the Model Execution window, select inputSolution. The number indicates the file full name is 'XNLP_Solution.001'. You can change the extens... |
Problem Statement: When you upgrade to MS Excel 2007 and have Aspen PIMS input files in older version, you may get this message from Excel when trying to save the changes: filename.xls cannot be saved in current format.To save your changes, click OK, then save it as the latest format, as shown in the screenshot.
Ther... | Solution: In MS Excel 2007, select the option Save As and choose the Excel 97-2003 or the 5/95 format; these formats are still .xls, so you avoid having to reattach all the files to the model tree.
To save in Excel 97-2003 format
Select Save As from the Office button (left top) and then select Excel 97-2003 format.
... |
Problem Statement: Installing the Microsoft Excel ribbon-based Aspen APRM Configuration Data COM Add-in produces the error message AspenTech.PME.ExcelAddin.APRM.Configuration.dll is not a valid Office Add-in. | Solution: To work around this problem:
1. Make sure you have read/write access to the registry. The COM-based add-ins modify registry settings.
2. Check for the file Microsoft.office.interop.excel in C:\Windows\Assembly. If this file is not there, go to Microsoft's web site and download the file depending on ... |
Problem Statement: Why does the Configuration Wizard in the Aspen Configuration Add-In set the field IO_#TAGS to 350 in transfer records even though I am adding only a few occurrences? | Solution: This works as designed.
When you populate tags within a get record even though you are adding few tags (for example, 10) the Configuration will still create 350 occurrences in a get record, leaving the rest of the occurrences empty to allow for expansion.
Keywords:
References: None |
Problem Statement: When plotting more than one tag in Aspen Process Explorer using the autoscaling feature, one of the tags may disappear from the plot. Turning the autoscaling feature off brings the tag back into the plot. | Solution: When two tags have very similar sampling, trending, and scaling behaviors, autoscaling will cause the trends to overlay each other causing one of them to disappear. ASolution for this is to turn autoscaling on for both tags. Then, enter a new value for the Plot Min or Plot Max for one of the tags that is a co... |
Problem Statement: Using the Aspen Process Data Com Add-In for Microsoft Excel returns:-
Error: Unable to acquire license: SLM_RN_PME_PRCEXPL_TK, SLM_Process_Explorer | Solution: Starting with the 7.3.0.3 patch released in April, 2012, the Aspen Process Data Com Add-In for Microsoft Excel requires the license key
SLM_RN_PME_PRCEXPL_TK, SLM_Process_Explorer.
The error noted above is returned if this license key is not found in your license file. If you do not have this license key then... |
Problem Statement: SET is running fine. However when I try to modify SET, there is an error message that pops up, saying
could not load file or assemble 'WinFormWidgets' | Solution: Copy the file 'WinFormWidgets.dll' into the PIMS installation directory. The default installation directory is C:\Program Files\Aspentech\Aspen PIMS.
Keywords: SET
References: None |
Problem Statement: How can you report properties for a formula blend? Aspen PIMS only reports properties on a Specification Blend. | Solution: There are two different ways to report properties of a Formula Blend. Both ways work using Specification Blends.
1) Create a specification blend with the original Formula Blend as only BlendStock
Create your Formula Blend as usual, then create a Specification Blend where the only blendstock is the Formula Ble... |
Problem Statement: How can we use the Nonlinear Equations facility of Aspen PIMS Advanced Optimization to compute pool properties? We are specifically interested in implementing a PCALC-like calculation, to model the sulfur reduction across a hydrotreater. | Solution: Nonlinear Equations allow us to implement property calculations for recursed pools beyond the standard pooling techniques of Aspen PIMS. ThisSolution will demonstrate the technique for a hydrotreater submodel.
The key aspects to this technique are (1) implementation of recursion rows in a submodel, (2) a new ... |
Problem Statement: When the LP | Solution: is not optimal, the messages following will list certain rows and columns. How do we interpret those rows and columns individually, and how should we go about troubleshooting the messages?
Solution
Those messages happen when the problem is not only not optimal, but also is infeasible. The messages are due to ... |
Problem Statement: How do I limit max number of blend products? For example, there are four blend products, LPG, LRG, URG and UPR. Only three out of four can be produced at the same time, among those, only URG or UPR can be produced at a time. | Solution: Mixed Integer Programming is going to be used in this case. We will build MIP table with four binary variables. In table ROWS, we build 2 equality rows and 4 L-rows.
* Table MIP
Table of Contents
*
TEXT
BV
IPRDLPG
LPG
1
IPRDLRG
LPG
1
IPRDURG
URG
1
IPRDUPR
UPR
1
* Table ROWS
Table of Contents
... |
Problem Statement: I ran Aspen PIMS and this dialog pops up. What is this and what do I need to enter? | Solution: This is related to the components used during parallel processing. Parallel processing is only available with the Aspen PIMS Advanced Optimization license when the XLP matrix generator is being used.
To register your credentials, enter your Windows username and password. Once you have entered this, the dialog... |
Problem Statement: What happens when there is an 8th character in the Capacity, Control or Parameter row name in Table ASSAYS? | Solution: The eighth character in a Capacity, Control or Parameter row name in Table ASSAYS designates the logical crude unit(s) to which the row applies. Control and parameter rows behave the same is described below for capacity rows.
When an eighth character is present, the capacity will only apply to crude unit(s)... |
Problem Statement: MAX = 0 in DEMAND or DEMALLOC for products with recursed streams blended into them will not suppress error distribution coefficients for those products in the local models. This situation arises when, for example, a reformulated gasoline grade is set to zero in DEMAND or DEMALLOC but that same produc... | Solution: Users must check their global DEMAND and DEMALLOC tables and make sure if a recursed stream has a MAX = 0, to go to appropriate local models and make SELL = 0 as well.
NOTE: It is not recommended that you set all SELL MAX values to zero, only the ones which have a DEMAND/DEMALLOC MAX value of zero.
Keywords: ... |
Problem Statement: How does localization of Aspen Process Explorer work?
What do I have to do to see a localized GUI of Aspen Process Explorer in languages different from English? (e.g. French, German or Spanish) | Solution: - In order to display the localized resources for Process Explorer and Process Data, the OS language must match the desired language setting.
A French Operating System will display French resources, etc. It has always been this way with Process Explorer. This is due to the way that Process Explorer is constru... |
Problem Statement: 如何用Aspen Process Explorer Graphics Editor添加值到Aspen InfoPlus.21数据库? | Solution: A. 运行Process Graphics Editor：
1. 点击数据区图标，并在右侧按住鼠标左键画出数据区
2. 双击或者右击选择属性，打开数据区属性窗口
3. 在常规标签样式部分，选择允许输入数据。此项会允许用户手动把值输入到数据库中。点击采用后确定
4. 在数据源标签中:
a. 在位号名输入目标位号名称(例如:ATCAI)
b. 在属性中，选择要输入值的名称 (例如: IP_INPUT_VALUE)
c. 在映射和数据源部分，如果在第一步中输入了正确的位号名后会自动显示出来。(例如：映射为IP_ANALOGMAP，数据源为SAMCHVM).
d. 点击确定
5. 点击 文件 | 另存为 保存文件 (例如... |
Problem Statement: How to read trend comment fields in and IP_PVDef record with the excel addins. | Solution: Create a custom Map record and set the value of the Map fields to the attribute fields you would like to read. Then define the tag and map in the Excel spread sheet cells as described in the Aspen Process Data Addin Help file.
EXAMPLE:
To read the trend comments in an IP_PVDef record, first make a copy of one... |
Problem Statement: Process Explorer uses the extension, .apw, for workspaces. Aspen Plus uses the same file extension for its document files. When both products are installed on one machine, there is a conflict. Users are able to open the files, but, they can not associate the files to the appropriate program in Window... | Solution: Process Explorer version 6.0.1 changes the extension on .apw files to .apws. If you are running an earlier version of Process explorer, it is recommended that users launch the Aspen Plus or Process Explorer application and then open the .apw files from within the program rather than double clicking on the .ap... |
Problem Statement: Upgraded from version 2.51 to version 4.1 cannot see old history.
Scenario: I upgraded from version 2.51 to version 4.1. The upgrade was successful and everything is working. However, when I go into Process Explorer, I only can see today''s data. Whereas, I supposed to see data back several months/ye... | Solution: If you believed that you have followed the instruction carefully and still have the problem, then here are two ways to resolve this issue.
Plan A:
Shutdown IP.21
Restore the map.dat file from 2.5.1
Restart IP.21. Note: This plan might not work for you if you are collecting new data on the default map.dat that... |
Problem Statement: Requesting data simultaneously for multiple tags gives the result:
#ERROR 50102: Bad tag | Solution: The most common reason for this result is the direction which the tags are listed on the spreadsheet. If the tag names are listed directly below one another (as in a column), then the information for each tag must be read across (in rows). This is because when referencing a tag with the Excel Add-In, the tag ... |
Problem Statement: What does an asterisk beside the case number in the run execution dialog indicate? | Solution: The asterisk in the run execution dialog indicates that this case requires generating a new matrix. The asterisk only applies to the XLP matrix generator, therefore the XLP matrix generator must be on to see the asterisk. Once you turn XLP on, the asterisk will remain even if you turn XLP off (at least whil... |
Problem Statement: Aspen Process Data Add-in cannot be loaded successfully in the sequence when creating the App-V package and then it cannot be used in the client machine.
Cause:
VSTO 3.0 and VSTO 3.0 SP1 failed to be installed during streaming Process Explorer on App-v Sequencer. | Solution: During Monitor Installation:
1. Install MS Excel
2. Install Vstor30.exe from the core folder in DVD2 aspenONE V7.3 (dvd2\ams\aspenONEv7.3dvd2\core\VSTO2008\)
3. Install Aspen Process Explorer, InfoPlus.21, SQLPlus, Process Data, etc.
During Launch Application:
1. Copy vstor30sp1-KB949258-x86.exe from the co... |
Problem Statement: When using Distributed Recursion, the IterationLog.lst report is created, which allows to track changes to the recursed properties from one recursion pass to the next.
Is there an equivalent report to track properties changes during the | Solution: when XNLP is used?
Solution
There is a report called XLSP_report.log. To generate it, go to Model Settings | XNLP | Advanced, and set Trace Level to medium.
In this report, you have to look for the Q-variables (e.g. QAFCCF1 for the quality AFC for pool CF1) and then do a Find Next to check the different val... |
Problem Statement: In the Process Limit section of the Full | Solution: report (reporting results of restrictions placed intable PROCLIM), you will see marginal values for properties or process parameters that are at a limit.
How do you interpret the marginal values for properties or process parameters restrictions placed in table PROCLIM?
Solution
The matrix structure created fo... |
Problem Statement: Sometimes Global Economic Summary in Full | Solution: in XPIMS does not match the sum of local Economic SummarySolution
In the global XPIMS model transfers between local models do not have a product price/cost however when local economics are calculated in the reports (e.g. FullSolution) sells price from local SELL table is taken to calculate revenue in a source... |
Problem Statement: Model Settings / General ?E? ?eGas Volume to Weight Factor (GVTW) ???I?????H | Solution: Aspen PIMS???I??Z?60?x?A1?C?????W???I?K?eGVTW?W???????A???e?BVTW?W???????a?EGVTW?W???E?A???A?aVOL, GAS ?????? WGT?????Y?e???e?e?P?E?n???????GASES???S?X?g???e???X?g?S?[???ESO???ASPG?I?????
???E?????A?A???|?[?g?I???x?????????-?A?d?E?A?e?E?A?K?X?I?IS??vZZ???????-?E?e?B
???Z?E?IBFOE (Barrels of Fuel Oil Equivilan... |
Problem Statement: During model execution two error windows pop up and the run stops. First you see:
When you click OK, you get:
The PIMS ExecutionLog.lst shows one of the following messages depending on which optimizer was used:
XPRESS Run:
PIMSLP version 17.1.10 incorporates XPRESS-MP version 18.00
?153 Error: Ill... | Solution: This can be caused by extremely large values in T. PGUESS when they are saved from !PGUESS of unsuccessful runs.
1. Examine and correct the values in T.PGUESS, or
2. Find and use a previous copy of T.PGUESS.
Keywords: PGUESS
aborted
infinity
illegal
153
1434
References: None |
Problem Statement: V7.1 of Aspen PIMS Advanced Optimization now allows Aspen PIMS to utilize multiple processors on computers so equipped. This allows for significant reductions in | Solution: time.Solution
Use of this feature requires the following:
Multi-core machine
PIMS Advanced Optimization license
Model using XNLP and the new V7.1 XLP matrix generator
This feature is available either while running case stacking or while running multi-start global optimization. PIMS will by default use all ava... |
Problem Statement: One of the Aspen PIMS Family products (PIMS, ORION, MBO, or DPO) cannot find a license and will not start. All the typical items like license file configuration and SLM Configuration Wizard setup are correct. There is other software on the machine that also uses SLM licensing (for example, some KBC s... | Solution: 122853.Solution
Some products that use SLM licensing setup an environment variable called LSHOST. If this is defined, then it will override the SLM Configuration Wizard settings for determining where the license should be. We have seen that some KBC software uses SLM licensing and defines the LSHOST variable.... |
Problem Statement: An important part of the distributive recursion process is the error distribution, i.e. when using recursed properties in a downstream destination the error associated with the recursed value is distributed too. The impact on convergence and on local optima of the guesses of the error distribution co... | Solution: Note:Solution 125804 provides a Report Writer Template to identify cascaded pools in an Aspen PIMS model.
Cascaded pools are those where one or more of their components are pools themselves. In this case, there is an error distribution coefficient from the component (source) pool to the destination pool. If t... |
Problem Statement: When executing a PIMS-MIP model, optimization stops with the comment problem is cutoff as shown below in a excerpt from an execution log:
Its Obj Value S Ninf Nneg Sum Inf Time
0 52.224469 D 98 0 478.664537 0
100 1601.0087... | Solution: Go to MODEL SETTINGS, then L.P., and on the MIP LIMITS tab, check to see if there is a value designated for parameter CUTOFF. This parameter sets the minimum Objective Function a node is allowed to have. If a node's objective function is below this value, that node will be cutoff. The default is to leave this... |
Problem Statement: If you are having problems or getting error messages when installing Aspen PIMS Family products, follow the steps below, provided that you use a domain account with Administrator privileges on that computer. | Solution: 1. Uninstall
2. Turn off any antivirus
3. Enable verbose logging. To do this, you will need to set a registry setting: New STRING, HKLM\Software\AspenTech\Setup\EnableLogging with value =1. Also, when you are done with logging the error, you will need to delete the entry and not just change the value. The log... |
Problem Statement: V7.2 では Create MpsBcd (結果を含むマトリックスファイル) の設定はどこのあるか?
以前のバージョンでは実行ウインドウの下部に位置していた。 | Solution: Create MpsBcd の設定は現在 Model Settings | Reporting | Output 以下に位置している。
またRun ウインドウの右側のReportingオプションをクリックすることで設定を開くことができる。
Keywords: JP-
References: None |
Problem Statement: What can cause this Visual Fortran error in Windows 7 and how can I fix it?
Visual Fortran run-time error: forrtl: severe (9): permission to access file denied, unit 7, file d:\economics\post px4\generalized case\standard model\MODIFY.DAT | Solution: This issue can be resolved by turning off file indexing.
Follow the steps below:
Step 1: Turning off indexing in the working folder.
1) Right click on the folder where you have your Aspen PIMS model and select Properties. In this example it is assumed that the Aspen PIMS model resides in a folder named Us... |
Problem Statement: What rounding may occur when your feed exceeds 1,000,000 in a unit? | Solution: PIMS will round the last digit to the 6th digit when the number exceeds 1,000,000 (ton or BBL)
The reason is that the old matrix generator in PIMS produces the matrix contained in the MPSPROB.MPS file using Fortran. The Fortran complier has a limit of single precision, meaning that the numbers written into... |
Problem Statement: How are BLNTARG penalties calculated? | Solution: BLNTARG table defines target recipes for specification blends. However, the target recipe may not be feasible as it might not meet the specifications of the blend. In such a scenario, it may incur penalties.
The columns UALL, DALL, UBBB, DBBB represents the penalties. BBB is the specific blend name. In the ex... |
Problem Statement: What is the difference between all the matrix files that are on the model tree? | Solution: MPSBCD - For models running with Distributive Recursion (DR), this file contains the data for the solved case.
MPSPROB - For models running with DR, this file contains the initial matrix - noSolution values.
Xmps001.xlp -- For models running with XNLP or XNLP with XLP, this file is the solved point and co... |
Problem Statement: In the Validation.lst report, section Miscellaneous will report the model input tables designated in table PRNTABS. The purpose of this report is to see the data as Aspen PIMS sees it, which helps to track errors in the input tables (e.g. hidden columns that designate the end of the table, broken lin... | Solution: 126032.
Solution
To report the static property data from table BLNPROP, you have to indicate table BLNALL (which is the internal name for the combined BLNPROP tables).
This is a screenshot for table BLNALL in the Validation report: the combined information from all tables attached to BLNPROP is shown.
Keywo... |
Problem Statement: Virtual Pools can be used to replace physical pools created for composition tracking. This is normally used to depool or split the pool downstream in the proportion of it components. Virtual Pools are created through table VPOOL.
The structure created to track the composition and depool downstream wh... | Solution: VPENALTY can be enabled under Model Settings | Recursion | Penalties. By default, the setting is activate with a value of 10.
The effect of the setting is that infeasibility breakers are incorporated into the depooling structure. These transform the hard constraint of having a unique composition for the virtu... |
Problem Statement: How can you report properties of a group of blends, e.g. the pool of all gasolines, with Report Writer? | Solution: The attached Report Writer template and database highlight two ways of reporting properties for a group of blends.
1. Easy Way: properties calculated by Aspen PIMS from group blending specifications
You need to set up group blending specifications for the streams and properties you are interested in. SeeSolut... |
Problem Statement: There is an error that pops up when I test the Integration connection to transfer assay data from Aspen PIMS to Aspen Petroleum Scheduler (APS). The service is running, so I stopped and restarted it, but I still received the same message:
Message 1 (indicates there is an issue)
Cannot open OrionSvc... | Solution: There are two things to verify when this error occurs during the connection test:
1. If the DSN is created as trusted connection the username/password fields must be left blank in the configuration wizard when selecting the dsn.
2. When the configuration wizard says unable to start or connect to O... |
Problem Statement: Running Case Comparison, I get the message below in Excel. How can I resolve this? | Solution: In the Aspen PIMS model settings under Reporting | Miscellaneous, select the option Use Excel to createSolution spreadsheets in current Excel format
Keywords: None
References: None |
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