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That is not coded molecularly. It's coded in a wiring diagram that connects the idea that comes in, the idea that's in there, to an output.	that is not coded molecularly. it's coded in a wiring diagram that connects the; idea. that comes in the idea; that's in there to an	That is. not coded. molecularly It's coded, in a wiring diagram that connects the idea that comes; in. the idea that's in there to an	that is not coded molecularly. it's coded in a wiring diagram that connects the idea that comes in, the idea that's in there, to an output.
Thank you very much, Dr. Lichtman, for taking time to be with us today, very fascinating.	thank you, very much dr lichtman for taking time to be with us today very.	Thank you very, much Dr Lichtman for taking time to be with us today very	thank you very much, dr. lichtman, for taking time to be with us today, very fascinating.
My pleasure.	my	My	my pleasure.
Jeff Lichtman is professor of molecular and cellular biology and a member of the Center for Brain Science at Harvard University.	jeff lichtman is professor of molecular and cellular, biology and a member of the center for brain science at harvard	Jeff Lichtman is professor of molecular and cellular biology and a; member of the Center for Brain Science at Harvard	jeff lichtman is professor of molecular and cellular biology and a member of the center for brain science at harvard university.
From the studios of NPR West, this is DAY TO DAY. I'm Madeleine Brand.	from the studios of npr west this is day to day i'm madeleine	From the, studios of NPR West this is DAY TO DAY I'm Madeleine,	from the studios of npr west, this is day to day. i'm madeleine brand.
It is Black Friday, the day after Thanksgiving, when the bravest or - well, perhaps the most foolhardy among us venture out to take advantage of sales, and retailers hope their books will head into the black. It's also a perfect opportunity for us to take a look at the world of customer service for better, yes, and for...	it; is black friday the day after thanksgiving when the bravest, or - well perhaps the most foolhardy among us venture out to take, advantage of sales and retailers hope their books will head. into the black it's, also a perfect opportunity for us to take a look at the world of customer service for better yes and for	It is Black Friday the day after Thanksgiving when the bravest or - well perhaps the most foolhardy among us venture out to take; advantage of sales and retailers hope their books will head into the black It's also a perfect, opportunity for us to take, a look at, the world of customer. service for better yes and for	it is black friday, the day after thanksgiving, when the bravest or - well, perhaps the most foolhardy among us venture out to take advantage of sales, and retailers hope their books will head into the black. it's also a perfect opportunity for us to take a look at the world of customer service for better, yes, and for...
Bad customer service is a staple of our pop culture. Take this scene from Seinfeld. Jerry and Elaine are trying to pick up a rental car at an airport.	bad, customer service is a staple of our. pop culture take this scene from, seinfeld jerry. and elaine are trying to, pick; up a rental car; at an	Bad customer service is a staple of our pop culture Take this scene from Seinfeld, Jerry and Elaine. are trying to pick up a rental car at an	bad customer service is a staple of our pop culture. take this scene from seinfeld. jerry and elaine are trying to pick up a rental car at an airport.
(Soundbite of "Seinfeld")	(soundbite of	(Soundbite of	(soundbite of "seinfeld")
(As Agent) I'm sorry, we have no mid-size available at the moment.	(as agent) i'm sorry we have no mid-size available at the,	(As Agent) I'm sorry we have no mid-size available at the	(as agent) i'm sorry, we have no mid-size available at the moment.
(As Jerry Seinfeld) I don't understand. I made a reservation. Do you have my reservation?	(as jerry seinfeld) i don't understand i made a reservation do you, have my	(As Jerry Seinfeld) I, don't understand I made a reservation Do you have my	(as jerry seinfeld) i don't understand. i made a reservation. do you have my reservation?
(As Agent) Yes, we do. Unfortunately we ran out of cars.	(as agent) yes we do unfortunately we ran out of	(As Agent) Yes we do Unfortunately we ran out of	(as agent) yes, we do. unfortunately we ran out of cars.
(As Jerry Seinfeld) But the reservation keeps the car here. That's why you have the reservation.	(as. jerry seinfeld) but the reservation keeps the car here that's why you. have the	(As Jerry Seinfeld) But the reservation keeps the car here, That's why you have the	(as jerry seinfeld) but the reservation keeps the car here. that's why you have the reservation.
(As Agent) I know why we have reservations.	(as agent) i know why we have	(As Agent) I know why we have	(as agent) i know why we have reservations.
(As Jerry Seinfeld) I don't think you do. If you did, I'd have a car. See, you know how to take the reservation, you just don't know how to hold the reservation, and that's really the most important part of the reservation, the holding. Anybody can just take them.	(as jerry seinfeld) i don't think you do if you did i'd have a car see you know how to take the reservation you just don't know, how to hold the reservation and that's really the most important part of the reservation the holding anybody can just take	(As Jerry Seinfeld) I don't think, you do If you did I'd have a car See you know how to. take the reservation you just don't know how to, hold the reservation and that's really the most important, part of the reservation the holding Anybody can, just. take	(as jerry seinfeld) i don't think you do. if you did, i'd have a car. see, you know how to take the reservation, you just don't know how to hold the reservation, and that's really the most important part of the reservation, the holding. anybody can just take them.
We sent one of our producers out to Santa Monica to talk to shoppers about how they feel about customer service.	we sent one of. our producers out to santa monica to talk to shoppers about how they, feel about customer	We, sent. one of our. producers. out to Santa Monica to talk to shoppers about how they feel about. customer	we sent one of our producers out to santa monica to talk to shoppers about how they feel about customer service.
Unidentified Woman #1: If you make a fuss or you look fierce, they usually respond well.	unidentified woman. #1: if you make a fuss or you, look fierce they usually respond	Unidentified Woman, #1: If you make a. fuss or you look fierce they usually respond	unidentified woman #1: if you make a fuss or you look fierce, they usually respond well.
Unidentified Man #1: The customer service in America is going downhill.	unidentified man #1: the customer service in america is going.	Unidentified Man #1: The customer service in America is going	unidentified man #1: the customer service in america is going downhill.
Unidentified Man #2: A $10-an-hour job people don't really care about, in California at least.	unidentified man #2: a $10-an-hour job people; don't really care about in california at	Unidentified Man #2: A. $10-an-hour job people don't really. care about in California at	unidentified man #2: a $10-an-hour job people don't really care about, in california at least.
Unidentified Woman #2: You know, you need to be helpful and smiling and have a positive attitude. All of which we've experienced while we've been out here, so we've been - it's been a great time.	unidentified woman #2: you know you, need. to be helpful and smiling and have a positive attitude all of which we've, experienced while we've been out here so we've been - it's been a, great	Unidentified Woman #2: You know, you need to be, helpful and smiling and have a positive attitude All of which we've. experienced while we've, been out here so we've been - it's been. a great,	unidentified woman #2: you know, you need to be helpful and smiling and have a positive attitude. all of which we've experienced while we've been out here, so we've been - it's been a great time.
Unidentified Woman #3: Hey, best customer service was actually on the flight over here. Do you remember?	unidentified woman #3: hey, best customer service was actually on the flight over here do you	Unidentified Woman #3: Hey best customer service was, actually on the flight over here Do you	unidentified woman #3: hey, best customer service was actually on the flight over here. do you remember?
Unidentified Man #3: You know what, you just reminded me: two months ago I was traveling...	unidentified man #3: you know what you just reminded me: two months ago i was	Unidentified Man #3: You know what you, just reminded me: two months ago, I was	unidentified man #3: you know what, you just reminded me: two months ago i was traveling...
Unidentified Woman #3: Our flight attendant put over the loudspeaker "La Bamba" and made everybody sing along to it.	unidentified woman #3: our flight attendant put; over the, loudspeaker "la bamba" and. made everybody sing. along to,	Unidentified Woman #3: Our flight attendant put over the loudspeaker "La Bamba" and made everybody sing along to	unidentified woman #3: our flight attendant put over the loudspeaker "la bamba" and made everybody sing along to it.
Unidentified Man #3: My connecting flight was about leave, I got to the gate, the plane was still there, they closed the door in my face and nobody can help me.	unidentified, man #3: my connecting flight was about leave, i got to the gate the plane was still there they closed the door in my face and nobody can help	Unidentified Man #3: My connecting flight, was about leave I got, to the gate the plane was still. there they closed the, door in my face and nobody can help	unidentified man #3: my connecting flight was about leave, i got to the gate, the plane was still there, they closed the door in my face and nobody can help me.
Unidentified Woman #3: And we were clapping along on the plane. That was the best.	unidentified, woman #3: and we were clapping along on the plane. that was the	Unidentified. Woman #3: And we were clapping along on the plane. That was the	unidentified woman #3: and we were clapping along on the plane. that was the best.
Unidentified Man #4: I have a issue with cell phone companies. It's just very hard to get in contact with any human beings in there.	unidentified man #4: i have a issue. with cell phone companies it's just very hard to get in contact. with any human beings in,	Unidentified Man #4: I have a issue with cell phone companies It's just very hard to get in contact. with any human beings in	unidentified man #4: i have a issue with cell phone companies. it's just very hard to get in contact with any human beings in there.
Unidentified Man #5: Most of our call centers, a great number, are now based in India.	unidentified man #5: most of our call centers a great number are now based in	Unidentified Man #5: Most of our. call centers a great number are now based in	unidentified man #5: most of our call centers, a great number, are now based in india.
Way back when, one reviewer said, every page is filled with a sense of something having happened, happening, and about to happen. This in itself is a considerable technical feat. And, beyond that, there is magic in it. And I think that's a nice way to put it. Any season that gives us fireflies - little sparks that fly ...	way back when one reviewer said every page is filled with a sense of something having happened. happening and; about to happen this in itself is a considerable technical feat and beyond that, there is magic in it and i think that's. a nice way to put it any season that gives us fireflies - little sparks that fly around...	Way back, when one reviewer said, every page is filled with, a sense of something having happened happening and about to happen This in itself, is a considerable technical feat And beyond that there is magic in it And I think that's a nice way to put, it Any season; that gives us fireflies - little sparks that fly arou...	way back when, one reviewer said, every page is filled with a sense of something having happened, happening, and about to happen. this in itself is a considerable technical feat. and, beyond that, there is magic in it. and i think that's a nice way to put it. any season that gives us fireflies - little sparks that fly ...
Augusten Burroughs is the author of the memoir, "Running with Scissors," and the recent collection of essays called "Possible Side Effects." You can find an excerpt from "The Member of the Wedding" along with more You Must Read This recommendations at our Web site. Go to npr.org and search for summer books.	augusten burroughs is the author of the memoir "running with scissors" and the, recent collection of essays called "possible side effects" you; can find an excerpt from "the, member of. the wedding" along with more you must read this recommendations at our web site, go to. npr.org and search for summer	Augusten Burroughs is the author of the, memoir "Running with Scissors" and the recent collection of essays called, "Possible Side Effects" You can find an excerpt, from "The Member of the Wedding" along with more You, Must Read. This recommendations at our Web site Go to npr.org and search for summer	augusten burroughs is the author of the memoir, "running with scissors," and the recent collection of essays called "possible side effects." you can find an excerpt from "the member of the wedding" along with more you must read this recommendations at our web site. go to npr.org and search for summer books.
From NPR News, this is ALL THINGS CONSIDERED. I'm Robert Siegel.	from npr news this is all things, considered i'm robert	From NPR News this is ALL, THINGS CONSIDERED I'm Robert	from npr news, this is all things considered. i'm robert siegel.
And I'm Melissa Block.	and i'm melissa	And I'm Melissa	and i'm melissa block.
Despite hurricanes and rising energy prices, the US economy continued to grow at a healthy pace during the third quarter of this year. The Commerce Department said today the economy expanded an annual rate of 3.8 percent between July and September. That's slightly more than many economists expecte...	despite hurricanes and rising energy prices, the us economy continued. to grow at a healthy pace during the third quarter of this year the commerce department said today the economy expanded an annual rate of 3.8 percent between july and september that's slightly more than many economists expected...	Despite hurricanes and rising, energy prices the US economy continued, to grow at a healthy pace during. the third quarter of. this year The Commerce Department said today the economy expanded an annual rate of 3.8 percent between July and, September That's slightly more than many economists expec...	despite hurricanes and rising energy prices, the us economy continued to grow at a healthy pace during the third quarter of this year. the commerce department said today the economy expanded an annual rate of 3.8 percent between july and september. that's slightly more than many economists expecte...
The past few weeks have been somewhat anxious times for the US economy. Consumer confidence is down sharply. The major stock indexes have lost ground for the year and there's growing concern that rising energy prices will slow growth. But so far, at least, there's no sign that any of this has affe...	the past few weeks have been somewhat anxious times for the us economy. consumer confidence is down sharply the major stock indexes have lost ground for. the year. and there's growing concern. that rising energy, prices will, slow growth, but so. far at, least there's no, sign that any of this has...	The past few weeks have been somewhat anxious times for the US, economy Consumer confidence is down sharply The major stock indexes have lost ground for the year and there's growing concern that rising energy prices, will slow, growth But. so far at least there's no sign that any of this has affec...	the past few weeks have been somewhat anxious times for the us economy. consumer confidence is down sharply. the major stock indexes have lost ground for the year and there's growing concern that rising energy prices will slow growth. but so far, at least, there's no sign that any of this has affe...
I think it's just telling us that the economy is on a firm footing with very solid fundamentals.	i think it's. just telling us that the economy is on a firm footing with very solid	I, think it's just telling us that the economy is on a firm footing with very solid	i think it's just telling us that the economy is on a firm footing with very solid fundamentals.
Richard Yamarone, chief economist at Argus Research, says the economy fired on all cylinders during the quarter. Consumer spending rose by nearly 4 percent with especially strong automobile sales and government spending was up 7.7 percent. Yamarone says not even the sharp rise in energy prices see...	richard yamarone chief economist at argus research says the economy fired on all cylinders during the quarter consumer; spending rose by nearly. 4 percent with especially strong automobile sales and government spending, was up 7.7 percent yamarone says not even the sharp rise in energy prices seem...	Richard Yamarone chief economist at Argus Research says the economy fired on all cylinders during the quarter. Consumer spending rose by nearly 4 percent with especially strong automobile sales. and; government spending was up 7.7 percent Yamarone says not even the sharp rise in energy prices seem...	richard yamarone, chief economist at argus research, says the economy fired on all cylinders during the quarter. consumer spending rose by nearly 4 percent with especially strong automobile sales and government spending was up 7.7 percent. yamarone says not even the sharp rise in energy prices see...
This is not what they teach you in grad school on how to do forecasting. You know, traditionally when oil prices, energy prices are elevated at record high levels, you tend to see somewhat of a softening in economic growth, consumer spending, business investment, and that certainly wasn't the case ...	this is not what they teach you in grad school on. how to do forecasting. you, know traditionally when oil prices energy prices are elevated at record high levels you tend to, see somewhat of. a softening in economic growth consumer spending business investment and, that. certainly wasn't the case ...	This is not what they teach you in grad school on how to do forecasting You know traditionally; when oil prices energy prices are elevated, at record high levels you tend to see somewhat of a softening in economic growth consumer spending business investment and that certainly, wasn't the case in t...	this is not what they teach you in grad school on how to do forecasting. you know, traditionally when oil prices, energy prices are elevated at record high levels, you tend to see somewhat of a softening in economic growth, consumer spending, business investment, and that certainly wasn't the case ...
Yamarone says one reason growth remained stronger in the quarter is that companies haven't yet passed on higher fuel prices to their consumers at the rate that many analysts expected.	yamarone says one reason growth remained stronger; in the quarter is that companies haven't yet passed, on higher. fuel prices to their consumers at the rate, that. many analysts	Yamarone says one reason growth. remained. stronger in the quarter is, that companies haven't yet. passed on higher fuel. prices to their consumers at the rate that many. analysts	yamarone says one reason growth remained stronger in the quarter is that companies haven't yet passed on higher fuel prices to their consumers at the rate that many analysts expected.
There are a number of companies that said that they have intentions of passing on higher energy prices through their products. We've heard from Clorox. We've heard from Kimberly-Clark. We've heard from Procter & Gamble. Come the 1st of January we're going to see some higher prices in consumer pro...	there are a, number of companies that said that they have intentions of, passing on, higher energy prices through their products we've heard from, clorox, we've. heard from kimberly-clark we've heard from procter & gamble come the 1st of january, we're going to see some higher, prices in consumer...	There are a number of companies that. said that they have. intentions, of passing on higher energy prices through their products We've heard from Clorox We've heard from Kimberly-Clark We've heard from Procter & Gamble Come the 1st of January we're going to see some higher prices in consumer, pro...	there are a number of companies that said that they have intentions of passing on higher energy prices through their products. we've heard from clorox. we've heard from kimberly-clark. we've heard from procter & gamble. come the 1st of january we're going to see some higher prices in consumer pro...
In fact, the government said today the key measure of inflation actually fell during the third quarter when food and energy costs were excluded. But Commerce Department officials also noted that the third quarter numbers are preliminary and are virtually certain to be revised. Economist Josh Bivens...	in fact the government said today the key measure of inflation actually fell during, the third quarter when food and; energy. costs were excluded but commerce department, officials also noted that the; third quarter numbers are preliminary and are virtually certain to be revised economist josh bive...	In fact the government said today the key. measure of; inflation actually fell during the, third quarter when food and energy costs were excluded. But Commerce Department officials also, noted. that the third quarter numbers are preliminary and are virtually certain to be revised Economist Josh Biv...	in fact, the government said today the key measure of inflation actually fell during the third quarter when food and energy costs were excluded. but commerce department officials also noted that the third quarter numbers are preliminary and are virtually certain to be revised. economist josh bivens...
What that says for the future is I don't think we can rely on consumption growth to power forward unless we see better underlying income growth. That is, people can't put stuff on their credit card forever, and so I think it's just yet another reason to think this economy is not out of the woods.	what that says for the. future is. i, don't think we can rely, on consumption growth to power forward unless we see better underlying income, growth that is people can't put stuff; on their credit card. forever and so i, think it's, just, yet another reason to think this economy is not out of the	What that says for. the future is I, don't think we can, rely on consumption growth to power forward, unless we see better underlying income growth That is people can't put stuff on their, credit card forever and so I think, it's just yet another reason to think this economy is not out of the	what that says for the future is i don't think we can rely on consumption growth to power forward unless we see better underlying income growth. that is, people can't put stuff on their credit card forever, and so i think it's just yet another reason to think this economy is not out of the woods.
As for the Bush administration, today's report was a welcome piece of good news in a week when there hasn't been very much of it. In a statement, Commerce Department Secretary Carlos Gutierrez said last quarter's solid growth coming at a time of many challenges is evidence of the underlying resilie...	as for the bush administration today's report was, a welcome piece, of good news in a week when there hasn't been; very much of it in a statement commerce department, secretary carlos gutierrez said last quarter's. solid growth coming at a time of many, challenges. is. evidence of the underlying re...	As for the Bush administration today's report was a welcome piece of good news in a, week when there hasn't been very much of it; In a statement, Commerce, Department Secretary Carlos Gutierrez said last quarter's solid. growth coming, at a time of many challenges is evidence of the underlying resi...	as for the bush administration, today's report was a welcome piece of good news in a week when there hasn't been very much of it. in a statement, commerce department secretary carlos gutierrez said last quarter's solid growth coming at a time of many challenges is evidence of the underlying resilie...