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review stringlengths 61 22.4k | label float64 1 5 | __index_level_0__ int64 |
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Place was ok
This place was clean. King room was very small. Noise from the street and garbage collection pretty loud. | 3 | null |
NY break...
I think that the label 'Boutique' is really another word for less than what you would expect for the money you're charged. And it is unfortunate. The rooms are very small, the service is a bit slack, and there was no heat as they are on a single pipe system which is common in NYC but not ok when you pay $50... | 3 | null |
Great location/room, problematic keycard machine
Pro: Spacious room, convenient location, excellent room decoration/amenities.
Con:Polite but unhelpful staff, in-room wifi costs $15/per comp/day
Very convenient location just across the Penn station, especially because we arrive by the Newark Airport (simply toke the NJ... | 3 | null |
great stay
we had a great stay at this hotel, the loaction is just fab, staff are excellent, we had a great side view of the river with a balcony which was great, really close to beale street and all the down town stuff. | 5 | null |
They should tear it down and rebuild
Just returned form convention there. It is terrible. Ballrooms look nice but food was horrible. Our room rate was much more than we would pay if we had booked ourselves for this week. Thought hotels gave breaks to large groups, but the Blake seems to raise prices at their own whim w... | 1 | null |
Drury Plaza Inn..Ruined our Luggage
The valet worked jammed our luggage on to one cart instead of using two carts likes we asked. A wheel off our luggage broke and ruined the luggage. The asst hotel manager was useless and ignored the complaint. Stay away!! There are a lot better hotels in San Antonio to stay at!! | 1 | null |
Not Impressed
A quick trip to San Diego was spoiled a bit by the stay at the Westin San Diego.
Before we got to the hotel we tried to book the shuttle, but received no answer to our email and had to use a cab.
At checking in we were told our pre-paid reservation didn't exist until dueling clerks realized one was search... | 2 | null |
Ok for the convention centre
To be honest, the only reason you will probably stay here is to attend an event at the convention centre or an event at the arena.
The hotel had very friendly staff who were always helpful. However, the hotel really needs an update, the decor is poor, furniture looks (and feels) dated and t... | 3 | null |
The selection of the room is critical
I have stayed in this hotel a couple of times.
Location: no question this is the one of the best location in San Francisco as it sits near Union Square. If you drive rental car to the hotel you could return it just to the opposite as more rental cars have their return office there... | 2 | null |
All of these reviews are true!!!! Stay away!!!!
OMG, worst hotel I have ever stayed in!!! Mold on the walls, loose ceiling tiles, showers were either hot or cold, no in-between. Housekeeping bugged us numerous times and every morning and would just knock and walk right in. a thunderstorm one night brought down the ceil... | 1 | null |
Great, cool hotel right downtown Seattle.
Amazing hotel. Old, classy, but cool (but not goofy hipster-cool). Room updates look great - but still retain some of the classic old hotel charm. Large rooms, great lobby. Wifi works flawlessly. Love the big screen tv's with HD in the rooms.
Von's, their restaurant and Martini... | 5 | null |
Standard Hampton Inn built on the train tracks!
I recently stayed at the Hampton Inn in San Diego for work. This hotel is located exactly next to a very busy train line, with a constant stream of honking, whistle-blowing trains - day and night.
The location is good, short walk to Little Italy and good dining. Views of ... | 2 | null |
Letter of praise
We stayed at Benley one week, from the 17th of July till the 25th. My husband and me were superbly satisfied with everything at the Hotel. Everybody treated us so nicely with efficiency and with a human-touch. I want to tell you a lovely story. One morning as we were going down on the elevator a young,... | 5 | null |
Swanky and dangerous!
That should grab your attention! OK, so it's the early days for this property and they're offering some incentives. Went downtown to drink, go to a concert on a Saturday. We're loyalty members and like the smallness, boutique-ness of the typical kimpton. This one's a little bigger and less intimat... | 3 | null |
New York, New York!
My friend and I stayed here for 3 nights, 21-24 June. All seemed well on arrival, we were given our key and found the twin bedded room we had booked was a king size bed. We were told as we had booked through a 3rd party there was nothing else available and they only ever released king rooms to agent... | 3 | null |
Double Charged my Card
I booked my room on hotel's.com ... When I got there everything was set I cave my cc for incidentals and we went up to our room. Later I check my bank and I has a 200 as well as 40 hold on my card. After speaking with the front desk I was told that a "new employee" charged me again by accident bu... | 1 | null |
Great for drinks, but not to stay the night
Love the history and the Gallery Bar, but overnight no no no. Last night, I had 1 washcloth, no soap, burned out lightbulbs, and no amenities in a room that looked like it hadn't been redone since the 1950's. Never again. | 2 | null |
Small rooms, big attitude, and pricey.
Ok...the hotel was open post-Sandy with power so that was a plus, but other than that it was a disappointment. The rooms are small! stylishly designed to compensate for lack of space, but no amount of mirrors, white curtains and 'open' closets can compensate for being small! The l... | 3 | null |
Excellent Stay!
My husband & I wanted to get away for the Labor Day weekend and stayed 1 night. From the start of the reservation process to speaking with Carlo, Front Desk the process was seamless. Everyone was very details with answering all my questions. We had choosen the Tai Pan Club level King Suite, due to the p... | 5 | null |
Excellent Hotel with Friendly, Attentive Staff
This is an excellent hotel!
I have been traveling to Fort Worth Mon-Thurs for the last 5+ years and have stayed in all of the major hotels downtown. I first stayed at the Embassy about 3.5 years ago and have called it my 'home away from home' since then. While several of t... | 5 | null |
Great Location
This hotel is about a block from Trinity Church and a few short blocks to the subway. The front desk staff was friendly. The rooms are clean, though a bit in need of remodelling.The price was very good, especially for the location. The free continental breakfast was fair at best. | 3 | null |
Loved this place!
My husband and I stayed for 2 nights at the Normandy Hotel in Washington, D.C. and had a wonderful experience. We have stayed at their sister hotel (The Dupont Circle Hotel) in the past, and enjoyed our stay there as well. Basically, the Normandy Hotel is a boutique hotel which is located on Embassy R... | 5 | null |
Good and Bad
Hotel was nice with great personal attention, big rooms, and great location. There is a small list of negatives, however: the bathrooms are very tiny, the bathrobes were scratchy and seemed old, and most importantly, when I arrived back at 2am my room smelled like cigarettes. In the bathroom the smell was ... | 4 | null |
Clean and comfortable hotel
We stayed 4 nights in room 805. The room has a comfortable queen size bed,is large for NY and had a nice bathroom as well. The room looked out onto W 81st street and the museum of natural history We would have appreciated a coffee maker and fridge in the room and the safe being on the floor ... | 4 | null |
Great Hotel, Location & Staff!
I love Seattle and this hotel is so perfectly situated to explore the city. Rooms are wonderful, clean, spacious, comfy and sound proof. Bathrooms are awesome! Loved the sunken tub! The hotel provided wonderful welcome snack packages for each of the kids - each corresponded to their ages.... | 5 | null |
All business, no frills
I stayed here for a week long convention. As such, it was very convenient, as it is essentially co-located with the convention center.
It is in a slightly scruffy part of town, and arriving there at 1am to find the doors locked was not the most welcoming start to the stay (the staff soon opened ... | 3 | null |
Underwhelmed
We travel a great deal around the world and have experienced many good hotels. Sadly this was not one to add to that list. Great location.
Room small, unclean and poorly maintained. Staff were not clued up on the hotel services - telling us bars were open when they were not AND telling us restaurants were ... | 2 | null |
Great Choice
We booked this hotel because it really is the closest to Universal Studios and a quick (uphill - not too bad) walk to the front gates. However the staff at this place was top notch and upon seeing that we were celebrating an anniversary upgraded us to a suite for free! We had free breakfast the next mornin... | 4 | null |
Great Location, Good Hotel, Poor Restaurant Service
The Hyatt Regency Philadelphia at Penn's Landing was conveniently located for the historic district of Philadelphia. The room was good, clean, and the beds were comfortable. The closet space in my room could have been bigger, okay for 1 person, not great for 2. The Ho... | 4 | null |
Absolutely Amazing.
I travel quite a bit for work, and while i've never felt compelled to leave any reviews, I have to say this place really is the outlier. Firstly, let me say, the property is really beautiful and unique, and for its price point, amazing. And just in that aspect alone, you'll never find another. The f... | 5 | null |
Is there better?
I don't think so! My wife and I spent nine nights in Boston at this hotel and found it faultless. There was absolutely nothing about which to complain. We received a complimentary upgrade to a suite and absolutely loved it! My wife managed to blow a fuse in the room, we reported it to the desk staff an... | 5 | null |
RUN FAR AWAY!!
I would never recommend that anyone stay here. This hotel is trash. They have bedbugs and many oter infestations going on here. do not be fooled by the pictures they have presented!!!! | 1 | null |
OMG
To start, a large sign greeted us as we pulled into the parking lot " lock your car , remove your valuables ". Not exactly a way to make one feel safe, but moving on. The lobby and check in are next. The florescent lights flicker giving one the feeling that the power was ready to blink out at any moment, the " stor... | 1 | null |
If the price is right, stay.
I recently stayed here for one night for a wedding just north of Charlotte. Since I needed two rooms, I looked at the Starpicks website and decided to give this property a try.
The hotel is located right next to a light rail stop, which is a plus if you are looking for a hotel outside of Up... | 3 | null |
GREAT VALUE
UNBELIEVABLE QUALITY FOR THE PRICE. Comfortable beds, clean, friendly service. This hotel is convenient to everything in the heart of downtown. It has a fabulous restaurant adjacent to it, as well. I highly recommend this hotel. | 5 | null |
Comfortable, very clean and great staff
Stayed here for a meeting. Great airport shuttle, very friendly and helpful staff, very clean, comfortable and spacious suites. Hot breakfast, light dinners several nights a week are a plus if you have no car to get into the downtown area. I would stay here again. | 5 | null |
Great location but...
Nice hotel with very friendly staff. However, I did not receive my wakeup call (I always set my phone to wake up mode). Things like this happen but still in all...
Room was nice but a little cramped. They had just cleaned the carpets and the smell was a little strong.
Good breakfast area and food... | 3 | null |
Excellent surprise
To my fortune, the hotel I usually stay at was sold out. My stay at the Normandy was a pleasant surprise not only because of the location, on a quiet street just off Connecticut, but the hotel's style and service. Rooms were clean, tidy and updated... the lobby was comfortable and cozy. | 5 | null |
Great location but hotel disappointing
The hotel is in an excellent location, right by Times Square - which is great as long as you don't intend spending any time in the hotel itself. The room was very small (I managed to bruise my foot by walking into the bed whilst trying to navigate my way from one side to the wardr... | 2 | null |
Understated elegance
My wife and I travelled to San Francisco for the first leg of our 25th anniversary trip. She did her due diligence and came up with the Drisco hotel from Tripadvisor. We only stayed for three nights but I certainly wished it had been for longer. The day after we arrived, the staff were adressing us... | 5 | null |
shuttle and people were nice, room was not
Our room walked out to the pool. Very dated room. Heater/air conditioner had exposed wires laying on the floor. About midnight someone was walking around the pool talking on his cell phone. Their no sound proofing in the rooms. We called the front desk and no one answered. Aft... | 2 | null |
Location and the people
The hotel is clean, nice and the location is good for the downtown dallas area. The front desk was professional and took the time to help. we stayed 3 days March 29-31. The even helped correct a heat problem in the room because it was broken with the air very quickly. the wi-fi was easy to conne... | 4 | null |
Was going to give a zero but that wouldn't be fair.
Take it back, the one is for the location. Old which is no problem. Huge room, large closet. We had lake shore view. Let's see, just spent two days there. Biggest problem was lukewarm water, really, no hot water for shower or sink. I'm way past taking cold showers. Th... | 2 | null |
Stay away from here. Dont pay unless you check your room
We booked this hotel via priceline, and so got it at a lower price than we were getting any hotel in the area from expedia, or hotels.com. In return, we got a suite in the basement. The place was next to a boiler room and so gloomy and dark that we didn't want to... | 1 | null |
Too Much
Stayed on the 47th floor overlooking Central Park. Room appears to be dated but I understand that they are slowly renovating the interiors.
Really no complaints about the room, large, bright, bed was far too soft with two distinct depressions to sleep in.
The problem I have is that it costs too much. The room... | 3 | null |
Simply delightful, elegant, wonderful service and ideal location.
I have stayed at this hotel three times in the past two years and we always have a lovely room, comfortable, quiet...one time we had a room overlooking California and it was a tad noisy with the cable cars but overall nicely appointed, spacious, clean ro... | 5 | null |
A shame it is going down hill.
Normally these hotels are value for money and great places to stay. Not this one. Noisy, blinds that do not fit the window hence lights continually comes in. The bathroom amenities are in dispensers and the bathroom was very tired. The concierge quite frankly did not have a clue and when ... | 2 | null |
If you are suicidal, this is your place!
The facility was fine, but it is managed by folks which seem to think they are inn keepers in Pirates of the Caribbean. All of the exterior doors were locked and not even able to be opened from the inside in case of a fire. The north stairway was obstructed with furniture and st... | 1 | null |
Thought I was staying in the ghetto
Checked in late for a last minute booking as I overstayed for a wedding in Austin. The clerk was behind a bullet proof glass window, felt like a convenience store in the hood. Room was tacky orange, outdated quilts, tile and grout were dirty, amenities very outdated. All I needed was... | 2 | null |
Much better than had been reviewed
We stayed here March 25 to 29 2012. We must admit after we booked we looked on line and saw terrible reviews., as a matter of fact almost cancelled our reservation. We are very we didn’t as the hotel is rated very well as a 3 star business hotel – like a Hampton Inn. Very clean and ex... | 4 | null |
Awesome service!
This was my first stay at the hotel. The service was top-notch. Maria and the others at registration were very friendly and helpful. The housekeeping service did a great job and also called me whenever I had the "Do Not Disturb" sign posted to let me know to call them if I wanted my room cleaned. The s... | 4 | null |
Nice room, but...
We were here for a company event, including an overnight stay. I must say that although the room was pleasant enough (although nothing special by any stretch) and the event staff excellant, everything else fell far short. The valets were exceptionally unprofessional and saying they were less than help... | 2 | null |
Dingy and outdated
This hotel was the last stop on our guided coach tour from Las Vegas to San Fransisco. Must say it was a big disappointment. It is badly in need of refurbishment. Room very small and cramped. Bedlinen had seen better days, white sheets were grey!!! Bed extremely uncomfortable. There was quite a varie... | 2 | null |
I loved my month here
I was in Seattle on business for a month. Kimpton offers a long-term rate via the web site, and I took advantage of it.
The rooms here are great. The furniture is nice, the desk is good-sized and the Internet is of good quality. I was happy with the bed and bedding.
The Library has a great breakfa... | 5 | null |
Great staff
We recently used their facility for a four day regional sales training/sales meeting location. The entire staff was extremely friendly, helpful, pro-active and competent. The meals were very good by hotel standards and the guest rooms were clean, comfortable and quiet. We would definitely come back to this ... | 4 | null |
Very friendly but ...
The staff at the hotel was excellant and it was a good value but the facilities themselves are far below average. The location was very convenient to University of Chicago which was great and shuttle driver was very friendly and willing to go out of his way to get you to where you wanted to go.
So... | 2 | null |
Good Hotel ruined by poor customer service
We stayed at the Hospitality Hotel for 6 days and then came back for 3 more. The first six days went well. The accomodation is pretty basic but clean and spacious which is a rare for New York. The breakfast weren't great. However we left with a pretty good impression of the pl... | 2 | null |
Fabulous hotel and location!
We booked our 3 night stay through Jetsetter and really loved this hotel. The location was perfect! We were able to walk to pretty much everything - shopping, restaurants, sightseeing, etc. The room was a very good size for being in downtown Chicago! The staff was very kind and helpful and ... | 4 | null |
Tired Rooms - Skip the Buffet Breakfast
Stayed here because we had a corporate rate and other company employees said it was OK. Checked in late. Good service from the front desk staff. Room was old, tired and noisy with windows facing the freeway. Not really clean but not bad enough to complain about. The best way to d... | 3 | null |
Close to everything!
Stayed during a long weekend business function and couldn't be nicer. Attached to JW Marriott & convention center plus we received an 'event rate' that was awesome! Never had to go outside; Starbucks on the property; yummie restaurants as well. Quiet and within walking distance of downtown only 6 b... | 4 | null |
Excellent, small, peaceful hotel
This is a lovely small peaceful hotel with a great location on Union Square. The rooms and the bathroom are a bit small but they are very clean. They have ceiling fans which we needed in July. Our room was at the back of the hotel - a request we made based on tips from other trip adviso... | 5 | null |
Only reason you should stay here....location.
Staff is rude and extremely unprofessional, rooms are as small as they can be. Quality of the mattress and linen is way below any standard, bathrooms are a joke starting from the size and layout ending with the hair dryer, which has not been upgraded or even replaced since ... | 1 | null |
Hollywood Stay
Overall stay was a pleasant experience. Parking is by valet, staff is very professional and nice, hotel and room are clean, pool is well maintained, breakfast is above a typical continental breakfast (nice variety). Hotel is approximately five to ten minutes from walk of fame and tourist attractions (Man... | 4 | null |
Not worth it..
We bought the groupon. We booked the room and the only groupon room was a handicap room. I begged not to take up a handicap room for someone who may need it. If I paid $50 more, I could have a "normal" room. The entire bathroom/shower was tile. The shower water covered the entire bathroom floor - I slipp... | 2 | null |
Drab, dull . . . . oh, it's a Holiday Inn
We stayed at this Holiday Inn the first week of March. It is a bland Holiday Inn with drab 70's decor, saggy mattresses and absolutely nothing that would bring us back. The "business center" was a complete joke. It was a phone booth sized space in the lobby with no seating or p... | 2 | null |
Not what I would expect for a Hilton.
The hotel was clean. My biggest issue was there was no room service in the morning. I called the room service number to order breakfast for the next morning the eving prior. They told me I would have to call in the morning, so I called in the morning and they said they only served ... | 3 | null |
Nice property in a not so great part of town. . .
This property is newly remodeled and because of that, it's new, clean and very well decorated. The outside of the property is freshly painted in Holiday Inn colors and almost looks out of place considering the neighborhood and other buildings around it. It is in a very ... | 3 | null |
Run down hotel
I thought La Quinta's were supposed to at least be decent. The check-in process was very slow. While walking from the lobby to my room, I was a little scared. It was pretty run-down. And it was WAY overpriced. Will not stay here again. | 2 | null |
Absolutely fantastic!!
We wanted to stay in the city for a night "out on the town" for my 40th birthday. Hotel Andra was amazing!! Their customer service and professionalism is over the top. They helped to make my birthday amazing - i would recommend anyone to come and stay!! | 5 | null |
Beware of Cruise Package and Hotel in General
We stayed at the County Inn and Suites Hobby airport January 20th and 21st. We booked 2 separate reservations as we booked the cruise package for the 2nd night. The front desk clerk was rude and seemed annoyed any time I asked a question this continued throughout the entire... | 1 | null |
Great hotel for the money!
This hotel was clean, convenient, and hospitable. Since the goal of our trip was to see and do as much as possible we didn't want to spend much on accommodations but still be in a lively, accessible location...this hotel definitely helped us achieve our goal and was a pleasant experience! The... | 4 | null |
Romantic Getaway
My husband surprised me with a belated birthday weekend in Boston. This hotel was top notch in all aspects. Quaint boutique hotel. The staff was more than attentive but left us to our privacy when we wanted it. Room was just lovely with gas fireplace, flat screen TV, cozy furniture. Bath was elegant, t... | 5 | null |
Great Value!!
This Hampton Inn is best in this area. It is located in a upscale shopping and dinning area in Charlotte. The suite is very clean and big.(we got upgrade to this room). The staff is very friendly and the breakfast is great. This area is a good place to stay in Charlotte and this Hampton inn will be my fir... | 5 | null |
Amazing stay at the Four Seasons in Boston. Had a beautiful room overlooking the park. The service was outstanding!
One of the best experiences at a Four Seasons. The concierge staff was very helpful to provide restaurant and nightly activityrecommendations. I was looking for fun, chic hot spots and all the places were... | 5 | null |
Disappointing
I booked the room through Hotwire without knowing which hotel I would receive. The room was clean and large and included a fridge. It was however, very dated. The breakfast was very limited. The staff was very nice, but the overall experience was less than hoped for. | 2 | null |
Reasonable hotel
Stayed there for 4 nights in June. It is well located near Union Square. The room and the bathroom are really spacious and clean enough. The whole hotel has an old feel but everything works well. Internet computers in the lobby came in handy. Staff is just ok. Breakfast and afternoon snack/wine are qui... | 3 | null |
Comfortable Hotel
We recently spent 4 evenings at the Argonaut and found the hotel very comfortable and accommodating. When we arrived we were disappointed with the size of the room and the staff gave us a much larger room with no questions asked. The room was spacious and the beds were very comfortable. The staff help... | 4 | null |
Dreadful
The location is OK. However, if this is the result of a multi-million dollar refurbishment - Hilton have been seriously ripped off. The decor is sort of 60's but dark and strangely scruffy. The rooms were a reasonable size. The common parts, in particular, were dirty and un-cared for - particularly the lift lo... | 2 | null |
Definitely NO 4 star...
First off, didn't sleep due to the fact that our room was next to the loading dock of the hotel. TONS OF NOISE even at 3 in the morning. And this wasn't the typical San Francisco "bus" noise, this was serious racketing and LOUD ruckus. Didn't help that we felt like we were sleeping on plastic co... | 2 | null |
Noisy but clean
Spent a night on a business trip at this sprawling hotel near the SJ airport. The rooms and furniture are older, although the desk chair seemed fairly new. The furniture is wood and the "extra" chair was just a basic dining room-style chair that probably once served as the desk chair. The TV was an olde... | 3 | null |
Terrific Place in NYC
This hotel is a great choice for a stay in New York City. It's centrally located, so walking to Times Square, the Village, Rockefeller Center etc., is quite easy and I loved being surrounded by flower shops. Additionally, it's very quiet considering you're in the heart of the city. The rooms are a... | 4 | null |
rooms smelt musty and had an odd smell from maybe the...
rooms smelt musty and had an odd smell from maybe the paint. bathroom door didnt close well. For the money we paid would have expected the rooms to feel fresh and clean.
front desk staff ok and polite | 3 | null |
Worst and most expensive Marriott I've ever experienced
This is the worst Marriott experience I have ever had, which is inexcusable at $350 for one night! Arrived at 5 PM to a room that was heavily deodorized to conceal, unsuccessfully, the smoke odor in the room. Five minutes later some guy showed up with a refrigerat... | 1 | null |
Great view from the room
Had an 8th floor room with a great view of the Boston skyline.
Did get woken up by a boat blowing a horn outside on the water.
I was there for a conference and bell desk was very helpful in arranging to have all of my conference material delivered to the conference floor
The negative was the ro... | 3 | null |
'Special' is an Understatement
This boutique hotel is outstanding in all regards---location, service, ambiance, comfort and luxury. I traveled with my two teen sons and the suite we booked was not available when we arrived early in the day (before check in time), so they upgraded us to a gorgeous suite with two bedroom... | 5 | null |
Poor Paradise Point
I kind of feel sorry for Paradise Point. It must have been THE spot in the '70s. We specifically asked for a room that was a suite and had a rom that could be closed off so our 21 month old could sleep and we could still hang out. Thats not what we got. Also, the room was musty smelling and their wa... | 3 | null |
Wanted to Rate Them Higher but........
The location is not what leisure visitors would consider prime but the deal was so good we had to go. I had the opportunity to note a number of requests when I made the reservation. My most important was requesting a quiet room. We were assigned a room on the 11th floor immediatel... | 3 | null |
Exceeded Expectations
Our family of four, including two teens, stayed in a twin-queen room on a spring break stopover, and this was a great place to do so. As a former bank building, it was interesting and not your standard cookie-cutter hotel. (You can even go down in the basement and see the old vault.) The hotel is ... | 4 | null |
They do it right
Stayed here for 3 nights on a business trip. I was happy with the room, the housekeeping, and the staff. The only reason for knocking it to a 4, was the interaction with the hostess in the restaurant my last night. She didn't want to give me a table and only offered to let me eat in the bar area becaus... | 4 | null |
Just Okay.
I stayed at this La Quinta a few years ago and had a great experience and was looking forward to a return visit. Unfortunately, the property has gone downhill a bit in the past few years. The mattresses we got were very worn and hard to sleep on. The breakfast was ok. The property is very close to good shopp... | 3 | null |
unsatisfied
We reserved this hotel as a group of students and after reading few reviews I did not have a great feeling, but I said I cannot judge it until I've been there..and, after being there I can say that the only thing that is ok in this hotel is its location everything else did not suit me. Personel is very unhe... | 2 | null |
Stay elsewhere.
Another Sheraton Airport hotel disappointment. I have stayed twice across the road at ALOFT, which got dirtier with each stay so decided to try here at Four Points. First, there is no wireless in the rooms. The only wireless access is in the lobby, but there is no workplace or business center in the lob... | 1 | null |
Very Noisy
Perhaps I shouldn't complain since I did get a good deal on Hotwire, but my number one impression is noise. On the fourth floor there is constant traffic noise in the room, and even from people talking on the street below. Ditto from people talking in the corridor.
The room was obviously recently remodeled a... | 3 | null |
Mayflower - history needs to become current
The Mayflower is a historic hotel. However, it is such a large hotel that any stay is very impersonal; the place was always bustling with proms, conventions, etc. The rooms are cute but very small and awkwardly situated. We stayed for two nights. Most disappointing is that th... | 3 | null |
Good location, great bed, in dire need of an update
I stayed here because we were having a business meeting here, but I came in early to visit with a friend, so ended up spending 5 nights here. The good part of that is the amazing bed. The Westin Heavenly bed is truly that and I slept soundly and comfortably each night... | 3 | null |
Nothing special
I stayed 4 nights at this hotel on business travel and was not impressed. The rooms are small and just passable: the shower tap fell off while I was trying to adjust it and the heating was noisy and difficult to control. They were revamping the kitchens so I was told only continental breakfast was avail... | 2 | null |
Not impressed at all...
Stayed at the Marriott Houston Airport due to a flight cancellation. Had a flight rescheduled for 5:00am so needed a wakeup call. Thank goodness I had my cell phone alarm as the hotel wakeup call never came. When I told the front desk upon leaving, the Front Desk Mgr., Rosalind said "What do you... | 2 | null |
Was relatively inexpensive and location met my need, but hotel didn't impress me
I booked this largely because it was convenient to the University of Chicago and due to Chicago marathon that weekend normal properties I would consider down town were unavailable at time I wanted to lock in a reservation.
Hotel is quite d... | 2 | null |
Terrible Hyatt House
Arrived at the hotel and the 1st thing we noticed was the smell. It was like curry or chicken wings and it was everywhere. The room was beat up, the bed was terrible, as were the sheets. I am diamond level with Hyatt I I can tell you this Hyatt House is a dump. Typical of a bad owner who won't spen... | 1 | null |
My home away from home
As a Hilton establishment, the hotel is high end. The rooms are HUGE compared to others in NYC and of course the location is fabulous right in the middle of Times Square. I give a high rating to this hotel for the staff who are amazingly friendly, professional and accommodating. Jasmine at the fr... | 5 | null |
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