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Big surprise
Dolce hotels advertise that they cater to business groups. What a surprise it was to learn that they do not offer daily newspapers for their guests. Not only that. The toilet paper was gritty single ply, the air conditioning system in the room was noisy all night, even after we turned it off, and the resta... | 2 | null |
Hyatt Regency Inner Harbor Baltimore, MD
Great hotel with a helpful staff. We stayed for a business trip using the convention center. The organization was very well done and I couldn't have asked for a better location. We were just a short walk from Camden Yards, and right by the harbor for some wonderful sea food! I c... | 5 | null |
Another Disappointng Stay
We've have stayed in the New York Marriott East Side the second week-end of December for the past 8 or 9 years. One would hope the hotel would make an effort to reach the minimum services Marriott offers its best customers. Not this hotel. Front desk is very patronizing and, inspite of the "Oh... | 1 | null |
Didn't reall enjoy this holiday
Sorry to say this hotel I would not stay at again. The parking and check in are confusing. We were in another part of the hotel, the beach units, no beach near but whatever, parking is 1block over so getting bags there was a chore, there is parking for bag drp offs only but no spaces ava... | 2 | null |
worst hotel ever!!!
from check in to check out just terrible!!! we had booked a stay of 3weeks, after getting off a 21 hour flight and obviously being exhausted it turned out that our reservation was given away even though we had confirmed from both sides weeks ago(and paid). we stayed in one the tiniest rooms even tho... | 1 | null |
Unimpressive hotel, and my dress mysteriously disappeared
Until I accidentally left my expensive dress in my room's closet (and called them within a few hours of checking out to let them know of my error and arrange pick-up) and the hotel claimed no knowledge of it, I was planning to give the Copley Square Hotel three ... | 1 | null |
One night, and I was glad
The hotel wasn't that bad, and the location was pretty close to Navy Pier... but It definitely didn't impress me. I usually pick hotels based off of what they have for us, but we got this one on a deal with Hotels.com, so price was the basis. It had a pool, outdoor - but pretty small and overr... | 3 | null |
Dirty, confusing Tremont Plaza Hotel
It costs me 160 dollars to stay one night at this Tremont Plaza Hotel. The bath tub was clogged, water didn't drain down for literally 3, 4 hours. When I called front desk (according to the paper on the phone), it's actually NOt the front desk. It's some restaurant. They transferred... | 1 | null |
Surprising Fabulous!!!
I wasn't expecting too much as the reviews that I'd read were not so great, so I was so pleasantly surprised!!! It is truly a gem!! Stunning old hotel in the best shape!!! Well kept up! Cozy ~ elegant~ staff all so first class! Had a lovely dinner by the fire in the elegant bar area! Had wanted t... | 5 | null |
Absolutely no early check ins
I arrived at 10 45 in the morning and tried to check in. The rude desk clerk told me that you can only check in at 4pm or pay 50 dollars to check in early. Never in my life have I been told that I need to pay to check in early. Not the best neighborhood either. I would not stay here again ... | 3 | null |
Great Hotel! Excellent Staff! Super Value!!!
Located in the Flower District this hotel is on one of the "greenest" streets in the city outside of Central Park. This is an ideal location as it is minutes away from Madison Square Garden and Times Square to the north; Chelsea and the Meatpacking district to the south and ... | 5 | null |
Don't Walk - Run Away From This Place!
This place has got to be the worst place in the world to stay at! It is located at Larkin & McAllister in San Francisco near Civic Center. As I pulled up to the hotel the first thing that I noticed was a large congregation of homeless people hanging out and around the front of the... | 1 | null |
Perfect price and location
A great hotel only a few blocks from the Seattle space needle, and within walking distance to my destination, rendezvous and the jewel boc theater. Stayed in room 405, checked ou on jan. 29th. | 5 | null |
AWESOME BEDS!
First of all, I checked in late on a Friday after having spent over 5 hours in the airport with delays, cancellations, etc. so I was beat. The staff was friendly and helpful. They "upgraded" me free of charge - although I don't know what that included as I had reserved a room with a king bed, and I got a ... | 4 | null |
Mosquitos in the room in December! Possibly the worse hotel in new york! Don't stay here under any circumstances
Possibly the worse experience, Mosquitos all over the room in December! We managed to kill a few and then whilst sleeping me and my husband got woken up full of bug bites. The desk managers got outdoor bug s... | 1 | null |
Awesome Hotel
Recently stayed at the Magnolia and had a great time. The rooms are big and charming. The staff was very helpful and seemed to always be smiling. I enjoyed the free cocktails in the afternoon and shooting pool with my fiance. Every night they also offer complimentary milk and cookies, a perfect way to end... | 4 | null |
Theft with Zero Consideration
Just this morning, a 2000 dollar laptop was stolen from my room. After a slow and accusatory investigation, the hotel staff disregarded the incident and provided no compensation. Absolutely outrageous!
I have never been treated with such disrespect. As proprietors of such a "fine" establ... | 1 | null |
Scary and unfriendly
Don't even know where to start to explain how horrible this hotel was. From the moment we arrived, we were hugely disappointed. The front desk staff were not only unhelpful, but rude. Even though I called to confirm my reservation the day we were checking in, they did not have my room for me when w... | 1 | null |
DO NOT STAY HERE!!!
Worst hotel stay ever!!! My van window was smashed and $1500 + worth of items were stolen out of the parking lot. The manager assured us that they do not have a problem with security in their parking lot. The police officer that came to finger print our car had a different story. The officer said th... | 1 | null |
not sure what distinguishes this from a Marriott
I didn't really notice a higher level of appointments or service. the windows do not prevent street noise from waking you up, and I was on the 14th floor. The bathroom is nice. Check in staff was very friendly | 3 | null |
A Quiet Gem Just Minutes from Times Square
This is one hotel I will definitely recommend to friends and acquaintances visiting New York City. What is amazing is that the hotel is so well-situated -- a few minutes walk to Times Square, Bryant Park, Rockefeller Center, Fifth Avenue and easy access to all the wonderful pl... | 5 | null |
Adequate for basic business accommodation near the convention center
This La Quinta means well but is showing its age. Not so much in its upkeep, as the place was clean and reasonably well maintained, and the rooms were large though utilitarian.
Rather, it showed its age in smaller touches such as the lack of electric... | 3 | null |
Overall Poor Service & Rooms
We stayed here on our way to Hawaii. On check in they had not "linked" our two rooms so my 80+ year old parents that I care for and our room were not together. The front desk staff was friendly and claimed she "linked" our return stay rooms together. Upon entering my parents' assigned room ... | 1 | null |
robbery!
robbery !!!!!!!!
I stayed at this hotel and I people from the hotel opened my bag and stolen!
They stole my brand new just bought IPAD 2 .
They replied that nothing can be done!
Run this mediocre hotel! | 1 | null |
Will Never book with Priceline again
I have been booking hotels on line for years and have used many on-line companies I have even used hotwire.come where I didnt' get to choose the hotel before and had not problem. Yet this was the worst experience I have ever had. I booked a room with two double beds for 2 adults and... | 2 | null |
Great stay would recommend to others
Very nice hotel in quiet location. Were checked in by a wonderfully trained and professional staff person. Stayed in room 627 which faced the shopping community and outside water fountain. Would give all 5 stars if these small issues were not present. The shower did not have a round... | 4 | null |
Nice aesthetics, but not as advertised
We stayed at this hotel for three nights in July. It is a pretty conveinent location for the zoo and Sea World. Lot's of restaurants across the freeway. The hotel was nice, but there were some things to be aware of. The priceline site advertises there is breakfast, but there is no... | 2 | null |
Old and smells
This is definitely an older hotel that could use some updating. I stayed on the 3rd floor and there was a strong urine smell in the hallway. The person that cleaned my room didn't throw away any trash in the room and it didn't appear that she cleaned the bathtub. There were also ants in the bathroom. | 2 | null |
"maintenance guy is a thief!"
I stayed stayed there one night last week while visiting my boyfriend (I'm not from California). We went downstairs in the morning to have breakfast. Once we got downstairs we changed our minds about breakfast and went back up to the room. There was a little "maintence" sign in the door an... | 1 | null |
RUN Away
I have one word ... RUN! This property is old and outdated. The room was dark, dreary, and just plain scary. The view was of an ugly roof, parking lot, run down building with bars on the windows - get my point now?
I'm actually surprised that Hilton even has their name on this property. I got in late at night ... | 1 | null |
More intimate NY experience
The Warwick was a nice break from the big business hotels. I've stayed across the street at the Hilton, and hate the hustle and movement in the lobby. The Warwick's lobby was much smaller, quieter, and seemed a retreat from the noise and bustle of the city. Still expensive, wifi extra, not g... | 4 | null |
MY review
We've stayed here several times and are always pleased with the expense to service ratio! The location is perfect for us and the continental breakfast is wonderful! | 4 | null |
3 Dog Night, Pet Hotel
This Hilton Hotel has a GREAT location, nice restaurant and bar and friendly staff, however they ACCEPT ANIMALS! I like dogs and cats pretty much, but for $200.00 plus per night I don't want to sleep in a room next to a Rottweiler or in the room he slept in before ME!!
SO... if you like to trave... | 3 | null |
Start of Route 66 Trip
Location is excellent. We got the train into the centre of Chicago from O'Hare Airport and a short taxi trip to the hotel. Easy walking distance to the city centre. Walked to the river to take the excellent evening architectural tour on day 1. Walked to the Art Centre and Park where the Blues fes... | 4 | null |
A highlight of our Memphis visit
We treated ourselves to two nice hotels on our recent 2 week trip along the Mississippi River, the River Inn being one of them. We were not disappointed! The rooms are beautiful, the service outstanding and the breakfast that is included is wonderful! We asked for a river view room whic... | 5 | null |
Gets the job done...
Stayed here for a week in mid november... the beds are comfortable... the food and drinks in the bar are good and the location is great (across the street from casino matrix). In contrast, this hotel is old... the carpet, hallways, and smell of an old building is there too. Overall, i'm happy with ... | 4 | null |
Well located
The front desk staff was quiet slow and not very friendly, which is among the only things wrong with the place.Since we were staying over a weekend we enjoyed pretty nominal tariff rates.
The room we got was clean and spacious with a nice downtown view.They could do with firmer mattresses though.
Excellent... | 3 | null |
Heartbreak
This Hotel was dirty, old and rundown. For what they charge a night they could maybe put some of that money back into the hotel, walls, doorframes and lights were dirty, dusty, burnt out light bulbs, I don`t think the corners of the rooms have been vacumed in a long time, you could hardly see out the windows... | 2 | null |
Not a good value for money
We booked two nights in a budget room with a double bed. It was very hot and there was no AC but no complaints here, since it was advertised that budget rooms do not have AC. The ceiling fan was whobbling and hitting the ceiling making a noise that I could hear from the next door shared bathr... | 2 | null |
Tiny Room ,Very Hot and Stuffy.Parking a expensive hassle
We were not impressed at all with this hotel.We travel alot and this is one we will not come back too.The lady when we checked in had a poor attitude and gave a bad vibe.The man at the desk was very nice so we ignored her rudeness.The $21 a night parking was a b... | 2 | null |
Great Hotel and Service
I was here for two nights for a conference. I needed a small eyeglass screwdriver early one morning and the front desk person got someone from engineering to bring one up in less than 5 minutes. It doesn't sound like much but plenty of other hotels would have blown the request off or simply said... | 5 | null |
Great Breakfast
Clean, quiet, and great breakfast, staff were very nice. | 3 | null |
Don't pay full price, and be sure to bring earplugs.
Your arrival to the Palmer House will be reminiscent to a trip to Las Vegas -- you'll encounter public spaces that are appointed with high-end materials, a classy aesthetic, and a darkened environment that makes you completely oblivious as to what time it is outside.... | 2 | null |
Will only return when no other option is available
Upon arrival, we were completely ignored at the reception desk whilst the man was just standing there in the doorway of the back office, chatting to a colleague. No one offered to carry our luggage to the 10th floor.
The room was NOT one of the refurbished ones that a... | 2 | null |
Convenient, Quiet, and Close to Great Eating!
Average hotel with above average convenience. You are close to Giordano's Pizza, a block off the Magnificent Mile, and (I hate to rave about a grocery store but...it's specatacular!) Mariano's Fresh Market! If you are lucky, you'll have a river view from your room. Navy Pie... | 4 | null |
CHANGED ROOMS TWICE IN THREE NIGHTS BECAUSE COCKROACHS
I stayed in this hotel for three nights with a large party. My first experience you walk through and the lobby looked great but when you go to your rooms it's a different story the showe and bed was rotten I had to ask to move as I had stains on my bed sheets and i... | 1 | null |
Not a good start!
Convient location, rooms were adequate and fairly comfortable---however the hotel staff was extremely disorganized and the restaurant staff was inept and rude. The door handle to our room was loose-so it took 5 or 6 tries to get in the room each time, this was reported to the front desk as soon as we ... | 2 | null |
Disappointing
I recently stayed at the Roger Smith because I read some good reviews about it. And the price seemed reasonable for NYC. I almost left after 5 minutes. No food. No bottled water. Room clock not on time. Lamp was one of those bed lamps that shed so little light it was useless for reading. Street noise (to ... | 2 | null |
The dirtiest & dingiest hotel I've stayed at, even the bed bugs won't stay here
We arrived at this hotel in the early evening. The front desk staff were curt to say the least, when I complained about the bathroom having mould on the ceiling and affecting my asthma the receptionist sort of shrugged his shoulders and sai... | 1 | null |
Exceptional Customer Service at Westin La Cantera Resort
I just got home from a five day trip at the Westin La Centera Resort and couldn't wait to write my first trip advisor review. Big thanks to PHILIPPE WILHELM, Director of Food and Beverage at THE WESTIN LA CANTERA RESORT for being such a wonderful host. I was in a... | 5 | null |
convenient
Just outside Boston, they shuttle you to Andrew Square - $20 cab ride to the garden. | 3 | null |
Chaos
I come in nyc frequently for business and pleasure, so i think i'm pretty realistic in my expectations regarding hotels there.
The Paramount is under construction.
The great lobby is gone (or at least under construction), dean and Deluca's is gone, library bar is gone, what's left? Well, my refurbished room was t... | 2 | null |
Excellent Hotel on the Riverwalk
My family spent Memorial Day weekend at this hotel, and it was fabulous. We stayed on the Grand Club floor, which gave us access to the Grand Club. We were able to enjoy a complimentary breakfast (cereals, yogurts, pastries, fresh fruit, coffee/juice) in the morning and heavy hors d'oeu... | 5 | null |
BEWARE OF EXTRA CHARGES
The hotel was ok. Be careful to not get a room at the end of the row - we were right by the entrance to the garage, and it was incredibly loud at all hours. BUT regardless of quality - be aware they charge 8 dollars a night for parking. I was appalled - this is not a cheap hotel, and hotels outs... | 2 | null |
Great if you're on a tight budget
We stayed at the hotel for seven nights. The room was very small, the blinds were broken, the bedside lamp didn't work and if you wanted hot water you had to give the shower a few moments...our room was on the second floor and the noise from the street (and the construction site) was q... | 3 | null |
Not a great place to stay
Every staff member was unfriendly, shower was disgusting with hairs all over the place. Room very small. Very stuffy. | 2 | null |
Sleepless in Philly
Stayed 3 nights for business travel. Overall the hotel and room was great. However, if you ever have to stay at this hotel,do the following.
Never, under no circumstance accept a city view or a West facing view room. Your room will be directly over I 95. Even with ear plugs and a pillow over my head... | 2 | null |
Never Again!
I stayed here on May 14, 2012. The hotel is beautiful, but it ends there. We had a huge suite that was beautiful. My girls went out to find food and came back around midnight. Shortly after that, the phone rang and we were told to turn down the tv-it was too loud?????? We turned it down and sat there talki... | 2 | null |
Horrible stay
This hotel was bad from the start. After getting off a cruise, we arrived at the hotel about 11 AM. They informed us to come back at 3 PM as that was the check in time. HOWEVER, the lady was very rude when talking to me. We took both kids to a mall to kill time until 3. When we arrived at the hotel, there... | 1 | null |
Jen, the bartender was great
The courtyard by the airport had very friendly staff and nice accommodations. I was pleasantly surprised that they had a bar and food. Jen the bartender was the best I have seen in a long while. I travel all the time and it is nice to feel comfortable and welcomed at the bar | 5 | null |
Better Stay and Value Somewhere Else
Stayed here for a conference. The lobby was big and impressive and the meeting rooms were great. But the sleeping rooms were another matter all together. We were placed in a room that smelled like cigarette smoke. When we called Guest Services, they would not transfer us to another ... | 2 | null |
Always a good experience
Consistent and good location in Lakeview - near all the bars and good restaurants excellent staff and very helpful. Room quality very good and quiet at nights. Overall a higher end BW property. Delightful in summer months and can walk to most spots or take the "L" - a few blocks away | 4 | null |
Not 4-star quality!
We stayed at the hotel for 3 nights; 3 of the hottest nights in NYC so far this summer. The A/C is old and did not work! Room was humid and musty-smelling. Upon checking in, hotel computer was "down" and it was 3 hours before we could check in. Hotel outdated, dark decor and dirty. Room carpets are ... | 2 | null |
Amazing
Honestly one of the best hotel experiences I've had. Staff was great, location was great, room was great.
-Totally usable gym, which was a first for me in a hotel.
-Fantastic customer service from the front desk, to the housekeeping. | 5 | null |
Modern elegance in Seattle
Stayed here for a romantic weekend away, visiting Seattle for the first time. Loved the classy yet modern decor of the lobby and rooms. The hallways have unique art, which adds a nice touch. The bathroom was gorgeous. Hotel staff was very helpful.
My only beef was the slow service at the hote... | 4 | null |
Major Disappointment
I agree totally with the review by NyGami; we found all the positives are true and the negatives!We selected this hotel through a travel agent because we wanted the extra space for our teenage daughter; so a suite sounded brilliant rather than the more expensive two rooms at other hotels. I have to... | 1 | null |
small rooms even for NYC
Pros:
- Cupcake upon check-in, but had to ask for it as I saw someone else get one and the agent checking me in forgot to offer it.
- Bed was comfortable
- Front desk staff was friendly
- Decent central location, although not in walking distance to any tourist locations if you are here for that... | 2 | null |
My sons food and our belongings were thrown in garbage by maid
We stayed at the Brookshire Suites for the first and last time of our lives. First off only parking they offer is valet but what if you wanna use your car during your stay well lets say its a big problem to get your hands on your ride for short trips unless... | 1 | null |
It's bad !
My review is pretty much the same as "Memphis cat 2008"
I am used to nice clean hotel rooms and was shocked at the general decay and dirt in this Hotel.
I would recommend to drive to the parking area and get a general look at the place and don't pay until someone has shown you the room you will stay in. Look... | 1 | null |
8 Swimming Pools!!
Our room was at the far end of the hotel, next to the golf course, so we felt a bit removed from the action, that was ok though as the main pools get quite lively! We thought having to pay for parking was a bit rich and the food on offer a bit over priced. The room was lovely and the bathroom quite l... | 4 | null |
OK for one night
Room was dark, and smelling moisture (no windows, except a tiny one next to sink)...
Bath tube was clogged.
It was okay for one night sleep only. Nothing more should be expected. | 2 | null |
Hotel needs guest amenities improvements
When I fly into IND, I either stay here or the Ramada next door.
First let me say, the staff here is always amazing, and go out of their way to be helpful and friendly.....could not ask for more there. I do agree with another reviewer that it seem the hotel is trying to make som... | 2 | null |
Wish we could've stayed longer.
As expected we had a great stay at the JW. The location was great, the decor was sleek. The staff was extremely friendly. My husband and I went to the bar to have a nightcap and we ended up getting an education on vermouth from the bar manager, it really was awesome. We can't wait to go ... | 4 | null |
Gr8t 4 the price
We had three rooms for my son's AF graduation. We all thought the rooms were nice, comfortable and clean. The staff was exceptionally friendly and helpful. The continental breakfast was great. We all would stay there again. | 4 | null |
Nice, but.....
I was a little taken aback by this La Quinta. It is an older property, tucked beside an IHop. The first room we were sent to had cigarette butts all over the outside area. I went back and they moved us to a different room before we even opened the door to that room. Our room was spotless and I mean spotl... | 4 | null |
Quick Business Trip
I stayed at this property at the beginning of May 2012. My manager and I were in town on business together but the hotel he was staying at was booked so I decided to stay at the Hampton Inn & Suites just outside the airport. I was a little concerned that the air traffic noise would be too much and I... | 5 | null |
Great Weekend
I was thrilled to stay at this famous and historic hotel. I spent a weekend and attended a reunion there. All of the employees were very friendly and helpful. The property is very well-kept. Our room was very spacious and clean. I had a special rate because of the reunion, and it was August, so it was aff... | 5 | null |
Avoid
When we checked in the concierge oogled my wife and twice asked her what room she was staying in, as if he needed to know. Unfortunately my wife told him the room number the second time so during our entire stay we worried that we were going to be ripped off. After her/our first encounter with him, we couldn't as... | 2 | null |
Awesomeness!
We were so pleasantly surprised by our stay, it is such an awesome little hotel. Because it's only rated as a 2 star hotel, (which is very misleading,) we weren't expecting much, I was just hoping for a clean place to sleep.
First, the front desk manager, Karla was super friendly and accomodating. She chec... | 5 | null |
satisfied
i stayed here one night on hotel points with my mother, as we were passing through el paso.
the lobby was nicely decorated in a modern way, and i guess has been recently updated based on the other reviews. we stayed on one of the concierge levels, and the room was nice and clean, if not ordinary looking. but... | 4 | null |
Great Staff - that's about it!
I recently stayed at the Hyatt Regency in Houston for a conference. I can't say enough great things about the front desk staff, consierge and valet parking - they were all great and super helpful as I was an out of towner. The hotel itself, I wasn't hyped up on. The rooms were clean, but ... | 2 | null |
Tired and Noisy
Although it was clean, the room was in serious need of an update. The bathroom was old with chipping grout and mold. Our room looked onto a trash covered railroad track.The entire night was very noisy with loud arguing in the nearby halls. After calling the front desk, the noise level did not decrease s... | 2 | null |
Nice historic hotel.
Stayed there for a work conference on March 28-30 (3 nights).
Overall my stay there was average. The hotel was a very nice place.
Rooms: large, but the bathroom was small with little counter space for items. A little banged up. (doors, locks, etc)
Beds: comfy and nice.
Free juice in the morning wa... | 3 | null |
Great location, service, and amenities
My wife and I had a very pleasant 5 night stay and plan to return. The hotel is well maintained, service is excellent, the location is great, and wi-fi and breakfast are included. Upon checkout the bill was exactly as expected with no extras. | 5 | null |
Will go back again
I recently stayed at the Wyndham for a week-end seminar at Dearborn Station. I fell in love with Chicago, all over again by staying at this hotel in a wonderful little neighborhood, with tree-lined streets, book stores, cafés with outside tables, close enough to walk easily to museums and a 7-11 hidd... | 5 | null |
Some problems, but very accommodating
This is my 3rd stay at the Millenium. Hotels in Boston are not cheap and so when choosing, I base it on location and proximity to other things I want to see and do in the city. I am a "Bostonian" who moved to the outskirts of the city, so spending a weekend in Boston is a fun thing... | 4 | null |
beautiful and comfortable
It was a surprise stay from my boyfriend as we wanted to have a memorable last night in NYC. He paid about US$360 for a junior suite, I think. It was really spacious and beautiful. Toiletries from Ferragamo, amenities incl iron and hairdryer. However something amuses me was that, I noticed in ... | 4 | null |
Union Square stay on a budget
Touchstone hotel is a good choice if you're looking for a decent, cheap place to stay around Union square for a few days, assuming you'll be on the road most of the time.. Small but clean room, the wi-fi can be tricky and breakfast is served at the coffee place right next to the reception.... | 3 | null |
Overall a negative experience
Old furniture, loud elevator you could hear from the rooms, small rooms, mixed bag of front desk staff, uncomfortable bed. Need I say more? | 2 | null |
Don't stay here, they tripple charged my visa by accident
I travel for a living and have never had a problem with hotel stay. I was looking forward to this hotel and while I liked the room -- it very small but the view was amazing, the duvet was old and uncovered, there was always an enormous lineup for the elevator, f... | 1 | null |
2 star in a 4 star location
1) check in was good. Staff was helpful and efficient. Check out staff was efficient and just over it all it seemed.
2) unlike others Hilton's, an inclusive breakfast let's you choose from bread, fruit and cereals. Hot food etc for an extra payment of about 17usd. Then you have to tip as wel... | 2 | null |
Great service and accommodations
My husband and I stayed here while we were having renovations done on our house and we could not have picked a better place to stay. I chose this hotel because of its location, it's close to the hospital where I work, and the great reviews from other patrons. Those reviews were not wron... | 5 | null |
Great Hotel - but I would never stay downtown LA again
Great hotel - nice rooms. Great beds, bedding and pillows! Staff was helfpul and very nice. Hotel is attached to a mall which has a Macy's so was able to do some shopping and visit the food court without going outside the building. Across the street are 2 drug stor... | 4 | null |
low prices, free parking, excellent facility, and good location
This hotel is in in a great location, in tip-top condition, and has very nice ammenities. What's not to like?
I have stayed here twice and my stay last week was better than my first a few months prior. That unfortunate time I had trouble getting hot water ... | 4 | null |
Stylish hotel with great staff
We stayed for 4 nights in a superior room and really enjoyed our stay. The room was spacious and stylish, with lots of storage space and a big comfy bed. Breakfast was really good with toast, bagels, pastries, yoghurts, fresh juices and coffee/tea. A great start to the day. In addition to... | 4 | null |
Looks good but isn't
GOOD:
1. The Location is near everything which is good.
2. The garden is refreshing but the very anonying because waiter and waitress keeps looking after us for a drink.
BAD:
1. The service at the restaurant: one waitress was very unhappy with her job and she turned to be unkinded to us. So we deci... | 2 | null |
Completely nonfunctional rooms- only thing is the cool vibe
Friends were staying at a Courtyard by Marriott down the road and I decided to treat myself and go for the SLS. I'd been in the bar/lobby before and loved the sleek style. Front desk and valet staff were ok, but definitely the bell staff gets kudos..they were ... | 2 | null |
It gets you close to all the action without the high price.
The hotel is in a great location. Convenient to Times Square, Central Park, Penn Station ( i walked from Penn to the hotel) and all the other NYC spots. The room was clean, larger than expected, and the restaurant in the hotel had a great happy hour from 4-7pm... | 3 | null |
Overcharging and lack of integrity on part of hotel management
Let me start by saying I am a seasoned traveler and have left predominantly positive reviews for hotels on this site. I realize that hotels can make mistakes, but so long as they act with integrity and fix their mistakes I just overlook them. In the case of... | 1 | null |
Reasonably good, but certainly not spectacular
The staff were excellent - Josh on Reception was particularly helpful. And the location just outside Kenmore station was great for access to Boston's sights via the Green Line. But I found the bed - in particular the pillows - lacked support. And the decor in our room was ... | 3 | null |
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