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review stringlengths 61 22.4k | label float64 1 5 | __index_level_0__ int64 |
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Excellent
We stayed here from the 23rd of May until the 1st of June.
This is the best hotel I ever stayed.
I would like to thank the staff and especially Rachel who made our trip unforgettable and exceptional.
The hotel is very well located, 5min walk from Times Square, 1 min from the metro.
The rooms have a good size,... | 5 | null |
Charming & Great Location
I have stayed in numerous hotels in Chicago over the years, including many of the 5 star hotels. I loved this hotel! It is part of the SLH hotel group and I honestly have never been disappointed with one of their hotels. It is in a great location. Steps from Michigan Avenue and all the shoppin... | 5 | null |
Location and value
Had a great three night stay at the Amalfi. Was greeted at the door, checked in by friendly staff, and found the room to be very comfortable. Perhaps not luxurious , but clean, well decorated, the bath had plenty of supplies and , in our room anyway, very quiet. Really like the hotel amenities.. We t... | 5 | null |
Nice place, but smells like smoke
We liked this hotel, at first. Its in a good location right by the highway. We only stayed one night, as we were passing through. Slept well. Very quiet room. Bed was comfy. We didnt use any of the hotel amenities, it was simply a place to sleep. I woke up with a headache and I think i... | 3 | null |
Good Location
Good location for the pier areas, property was hard to unload into and the rooms had chipped paint in bath and a/c didn't work at all. Windows did not open and the blind would not go up the next morning. We stayed in room 370. Would probably look for a different hotel next trip. | 3 | null |
An excellent choice
Top notch accommodations, very clean and quiet. Good quality furnishings. The lobby area is very attractive, there are restaurants, a bar, and a Starbucks. No free breakfast and you have to pay for internet. The staff was professional and helpful. I got this at a bargain through Amtrak for $147. The... | 4 | null |
Great Location and Crew!
The hotel is ok. The room was really small, but the main points are location and crew, both are really great! few steps from time square and good theaters:) Also, just to relax a little bit more, I do recommend a drink in the hotel bar. | 4 | null |
Roosevelt Hotel, New York
This hotel is great - if you are going to sleep in the lobby.
Our recent stay, however, was an unhappy experience. Here are the reasons why:
1) The lifts to the upper floors were grossly inadequate and on two occasions my daughter and I had to use the stairs.
2) The room was small and the two ... | 1 | null |
A fun hotel
We were at the Redbury for just a weekend and we enjoyed the unusual decor and the friendly staff. I am surprised, though, that the lobby, soap, and body lotion had an odd, musky, incense-like smell. so bring your own if that bothers you. There was a stain on the sofa, too. On the plus side, the rooms were ... | 4 | null |
Not sure what this hotel tries to be
My perception of this hotel is biased in some ways by the fact that I was on business; had I been traveling for vacation, I may have had a differnt opinion.
The resort is set up as a series of small buildings that have two units each. It appears that some of these units have full-ti... | 2 | null |
Hopeless to get back my money
Someone charged my room for $160. I pointed that out while checking out. They promised to fix it. Instead they charged my card three days later. I phoned them up (trans atlantic) and put me on hold forever. Promised to fix it. Nothing.
Not the way I like to get treated. | 1 | null |
NOT A PLEASANT EXPERIENCE, and that's putting it nicely
I've been visiting my husband at this hotel every weekend for the past three weeks, and the only good thing I can say about this place is the friendly house keeping and efficient valet pick up. The rest of the experience has been just plain AWFUL!
1. First night, ... | 2 | null |
If the weather is warm...
If the weather is warm, the air conditioning at this facility cannot cope. Our room varied from 72 to 75 degrees during our 3 day stay. (From what others I heard in the elevator, ours was not the only room like this.) I did mention it to management and they said they'd "turn up our fan", which... | 3 | null |
Should have stayed in another hotel
This is a good location for Universal theme park and that's about it. The room was spacious but I didn't come for that, towels old, toilet got plugged and got dirty glasses. When I asked for help directions and new glasses the staff didn't seem to care that I had dirty ones left for ... | 1 | null |
Overall a nice experience.....
Clean hotel with a great location and free parking. Rooms were fine. Staff were excellent. Breakfast was pretty good. The pull-out couch was uncomfortable however. We were allowed to check out one day early (to head to our next destination) without any penalties which was very appreciated... | 4 | null |
Convenient location, adequate room
The Novotel, 226 West 52nd Street on Broadway, is a convenient walk to Times Square and Central Park. My company had negotiated a good price for the room for our business stay and I was glad because, although the room was ok for the price we paid, I would not have wanted to pay full p... | 3 | null |
Comfort at the Chancellor hotel
Excellent location and very nice comfortable hotel. Coffee, tea and cookies in the lobby a nice touch but unfortunately coffee was never hot enough nor the hot water for the tea.
There is room for improvement here. But overall enjoyed our time here and would highly recommend the hotel to... | 5 | null |
Absolutely terrible.
Absolutely terrible. Do not stay here. They charged more than the allowable posted rate per CA Civil Code Section 1863 (info on room door). When presented with this, two employees refused to refund difference. Now following up with state. Anyone that has stayed here should look at their charges as ... | 1 | null |
Worst W Hotel ever... Don't stay here
This is the most disappointing W Hotel that I have ever stayed in (and I have stayed in many W’s). The lobby looks cool but the building is extremely old and the walls are very thin; so thin that I heard the guy next door on his cell for most of the night. The service was really di... | 1 | null |
Horrible
The prime location is the only positive to this hotel. The lobby looks promising, and thats after you have recovered from the long wait in the check in queue, the rooms are dark, musty and in need of major updating. Had to purchase an air freshner on the first night there. Found bugs crawling around the carpet... | 2 | null |
Great!
I recently stayed here two nights for business on a discounted rate. The hotel is lovely, if not a bit quirky. I would definitely stay here again, though, because overall, it's a great place!
Check-in was fine. The staff were friendly and efficient. The lobby area is quite small and old-fashioned, similar to ma... | 4 | null |
La Quinta El Paso West - a real deal at $52 per night!
Clean quiet room, very comfortable bed with refrigerator and microwave. Desk for working on, too. Our little dog enjoyed her stay too | 5 | null |
Not that great after all
I m currently staying at the Hampton inn hotel and I can say we are not satisfied. The (only) two elevators that this hotel has are not working. And we are stuck in our room for a long time during the day cause we re staying in a high floor and my wife has mobility issues. The stuff isn't helpi... | 1 | null |
Great, not quite excellent
There is no mistaking that this is a high end hotel. Everything about it smacks of luxury and quality. You pay for it, but at least you know what you are going to get. No complaints whatsoever. If I had to pick less positive points, then no iron / ironing board is a bit irksome (but five minu... | 4 | null |
A bed to lie on
Facilities are worn out, the breakfast which comes with the room was unimaginative, my gosh who has a phone in the bathroom anymore? Dated, staff were lackluster at best in the customer service side. | 2 | null |
Don't risk your trip on this hotel!!!
They gave our reserved room away so we had no place to stay when we arrived at 9 pm on May 9, 2012 for a 3-day stay in Washington DC! We were shocked! We made our reservation on southwest.com and no first night payment was required in advance. And nothing was said about a late arri... | 1 | null |
Awesome experience
The Egdewater is an incredible property. It's beautifully decorated with breathtaking views. If you're going to spend the money to stay, definitely choose waterside - it's amazing. The automated fire place was really cozy. The private balcony was the best part. The staff were all professional, polite... | 5 | null |
No AC in $250 a night room!
This hotel seemed to be nice upon initial check in but the AC in our room did not work and the hotel refused to fix the room because we booked through a travel service rather than directly through the hotel. The hotel staff wanted to argue with us and belittle us rather than attempting to fi... | 1 | null |
Hotel or Disco?
By far the worse hotel experience I had in many years of traveling .. I arrived on a Friday night (after a 15 hours flight) and what I saw at the lobby should have hinted me to run away.
Music was extremely loud and the lobby (very small) overcrowded with party animals (the hotel is right in the meatpa... | 1 | null |
You get what you pay for....
I "booked" this hotel through Hotwire.com - they offered a hotel worth $99 for only $47 in Mission Beach Area, San Diego. It seemed to be a great deal until I got there. This hotel is right across a Gentlemen's Club or similar and the area didnt really feel safe. The receptionist that check... | 1 | null |
Great location, but a bit tired
The hotel is located up in the hills, next to the Yamashiro restaurant, offering breathtaking views of the city. For those who are reluctant to walking up the hill, the staff provides free shuttle service to the rooms, which are in fact bungalows/apartments. The room we had, although fun... | 3 | null |
AWESOME HOTEL!!!!
We stayed at this hotel because of the location, cleanliness, customer service, price for our rooms. The trolley that runs right by the hotel is awesome!!! The cookies are soooo yummy, the breakfast was delicious and the beds are soooo comfortable. My company has had several meetings there and everyth... | 5 | null |
Is this a new kind of prank?
This hotel was a little shabby, but clean and comfortable. If the elevators were once broken, they're fixed now, and my room is nice. The staff is friendly, so that's all good. For the price, I'd recommend this hotel.
However, I saw when I was looking at so-called "features" that they have ... | 1 | null |
cheap, clean and adequate
Cheap, clean and adequate is sometimes all you need. This place is dated but very comfortable and close enough to downtown Boston. Walking distance to theatre and shopping district. close to subway - so easy enough to get anywhere else. | 3 | null |
location, location
A returned trip found this Travelodge essentially unchanged, but comfortable. Its main attraction for us is its location, one of the closest to the University of Washington and across the street from the University Village mall, which has good shopping and a number of restaurants. It is down the bloc... | 4 | null |
Disgusting
I have never ventured to write a review but in this case I was compelled to at least warn travelers about my stay.
Room was not as clean as I am used to, hairball in the bathroom, incomplete vacuuming was obvious. These did not bother me as much.
Woke up in the morning opened the drawer under TV and found a ... | 1 | null |
Awesome option for San Francisco + Dreamforce
I lucked out to stay at the Palomar the week of Dreamforce '12. Just 5 minutes from Moscone and a short walk to Union Square this is the perfect spot to stay in San Francisco. With 90,000 attendees San Fran was extremely busy but the Palomar handled it beautifully. I had a ... | 5 | null |
Beautiful hotel for the price.
The accomodations are splendid. Many foreign travelers know a good deal when they see it, judging from the people choosing the club lounge level. Tasty food at all hours of the day. The staff were hard-working and courteous. I felt | 5 | null |
A little good and a lot bad
Stayed here as part of a national conference. Room itself was nice. In spite of the record heat the room stayed very cool. The bathroom was nice and so were the amenities. In spite of being on the 22nd floor, the street noise was awful all through the night. Car horns, conversations on the s... | 2 | null |
My stay at the Allerton Hotel
My stay there was not really pleasant, for the Price that they normally charge, I did not expect the Wallpaper to be loose and starting to come of the wall. Also in the refrigerator was food left from a former Guest and when I discovered that and went to the front Desk, the Receptionist ac... | 2 | null |
Great Service but Too Many Problems with Rooms
Where do I start? Checked in Friday May 18 around 9pm. Easy check in, went to the room and said WOW nice. Then I pulled out the sofa sleeper to go to bed and the bed had no springs to hold the canvas base to the frame, just a canvas cloth and 2 springs. I called down and h... | 1 | null |
Lovely rooms, great location, fabulous service!
I've stayed at the Galleria Park Hotel several times and each time I am surprised and pleased by their customer service, they always exceed my expectations. Everyone on staff seems to enjoy their job and really care about creating a great experience for the customer. The ... | 5 | null |
very unhappy
I had booked a hotel room for an overnight stay, I had to cancel this reservation. I cancelled in the alloted time to not get a cancelation charge. This wonderful place still charged my card and fought me tooth and nail to refund my money. When said refund was actually done the account was charged again in... | 1 | null |
Not so great
I booked this hotel not knowing the name. After booking I read the reviews and found they had a recent problem with bed bugs. I took the necessary precautions found on the bed bug registry and managed to stay only because I had it paid for and didn't bring home any bugs!! I had a shuttle service that I was... | 2 | null |
AMAZING HOTEL
I was recently there for a week for a tradeshow at Navy Pier and this was a great hotel! The staff was so friendly - everyone I encountered was pleasent / helpful and looked really happy to be at work ! The concerige was great with a lot of good restaurant suggestions. I was on the 24th floor facing the w... | 5 | null |
A Good Place
We stayed here during the spring training season.
All and all, the price was good, the room was clean, and comfortable, The property was well maintained.
The staff was really nice, making our room available a little early...not by our request, but just to be accommodating.
We will definitely stay here agai... | 4 | null |
GREAT PLACE TO STAY
We have stayed here several times and is our "go to" hotel when we visit SF. The location is perfect, the staff is helpful and friendly. A room with a street view can be noisy with local traffic at night but otherwise....It is great. They are pet friendly too. We have taken our dogs there a couple o... | 5 | null |
Top Notch Customer Service
This is Indiana PTA's home away from home and I stay there 4 times a year and have for several years. I can't rave enough about the staff and how wonderful they are ...and as others have stated: Especially Henry. He epitomized customer service at it's best. He remembers people, he has a serva... | 5 | null |
Not typical Westin quality
Hotel was clean and conveniently located to lots of shopping, dining and the freeway. We were only there 1 night passing through. However, the rooms are run down. Bathrooms in serious need of a remodel. I didn't even think the beds were up to the usual Heavenly standards. Our room had a beaut... | 3 | null |
Best option in soho
Although rooms aren't big, they are ok. The gym is good, the breakfast is quite expensive, but they have a starbucks coffee in the reception! Free Internet in the lobby, and 1 block from soho. The hotel is on canal st that it isn't very nice but is not dangerous.
This hotel accept pets.
The price is... | 4 | null |
Didn't look inviting as Sheraton signage had lights out
Oh dear, not too inviting as first impressions were that it was tired and dated from the outside. On entry the reception had a horrible smell of stale greasy food that lingered throughout our stay right through the hotel. The staff were all very welcoming and book... | 2 | null |
In the Heart of San Francisco
Perfect place to stay in the heart of downtown SF. Felt like a true traditional top notch San Francisco Hotel from the front desk, door men and concierge service. Walking distance to most areas with the iconic cable cars running along California. Even though the room was a little on the sm... | 5 | null |
If you need customer service, consider yourself warned
If you know that all you'll need is a place to sleep, I'm sure you'll be fine. Remodeled rooms, nice bed, and clean.
If you might require any interaction with the staff, consider yourself warned. I'll confess that part of this is a whiny review, but I specifically ... | 2 | null |
Nice hotel, but no bath tub.
this hyatt place is a couple of years old. it is nice and comfortable with a sitting room and desk, but i miss not having an option of a bath tub. have no idea why hyatt decided to have only showers and not having any bath tubs. i have a bad hip and knee, and like to soak in a bath tub to r... | 3 | null |
Sheraton Philadelphia University ....hity Hotel
Got this room at the last second because there were no rooms available in phily due the Philadelphia marathon this weekend. We paid way too much for the club level room which was very below par. To call this a club level room is ridulous. The room was dirty and things wer... | 2 | null |
Nice Hotel
Hotel was great except AC went out in room and for 2 nights and hotel was full so no other rooms were available to move. On third day AC was fixed. | 4 | null |
"We Loved this Hotel"
Our Family stayed for 4 nights and loved it. We felt very comfortable in our suite. The Staff and Manager were very accomodating and helpful to make it possible for us to stay another night. Thank you Jessie, Megan and Della! The hotel is beautiful and the amenities were extrememly upscale. We wil... | 5 | null |
Would not stay here if I had kids .........
I read the reviews before I booked this place for my husband and I to attend spring training baseball games. We are presently staying at the one on Yorkshire, ground level, and most of the reviews I read turned out to be true. We have had no issues with the management; they h... | 1 | null |
under construction and lots of issues
This hotel is under a badly needed renovation and has many issues. As I was checking in I heard the front desk clerk tell the guest that the door sticks so he has to move it a certain way to get it to open. When I checked in he told me that I might have to use a different door beca... | 2 | null |
Would not recommend and would never stay again.
This place is the worst hotel I've ever seen.
I was looking for a hotel with a kitchenette and all the other 'nicer' hotels were booked for the week for a convention. So, I thought I would try something new.
I was mortified by the room condition, and I actually have more... | 1 | null |
Clean, comfortable and affordable.
My husband and I took a mini-vacation in NYC and wanted a place to stay that fit a small budget. The Hotel BelleClaire reminds us of European hotels we have stayed in before-the rooms are small but efficient. The surrounding neighborhood had lots of interesting food and shopping, but ... | 5 | null |
Fantastic historic hotel in a great location for a great price!
I have stayed in many Chicago hotels and this has been by far my favorite. It is just down the street from Millennium Park and the Art Institute...also, walking distance to Navy Pier and Willis Tower. Also, if you have a car...an easy drive to Science and ... | 5 | null |
It's only ok.
Pros
Staff.....good restaurant......location pretty good......good for family.......pool pretty good......Bahia belle boat ride was nice
Cons
Bay view room on the public beach side. Beach was dirty and packed with people not staying at the hotel, but using up all the parking n that side. The room was reno... | 3 | null |
Worst Hotel of the Trip
On a trip by car from Washington DC to Memphis, we stayed at eight different Best Western motels and hotels. This was by far the worst of the lot. We had booked in advance and stood to lose our deposit otherwise we would probably have gone elsewhere having been greeted by the depressing receptio... | 2 | null |
disappointing
The room was plain, the pool is small, no outdoor patio except in the front at pull up with car/bus fumes present, front desk help did not know how to print boarding passes (see below).
The business center printers did not work and was told they "always have problems with them and no one could fix them." ... | 2 | null |
Horrible Service, Plumbing Problems, & key bombing employees!
I stayed here for three weeks on business in October 2012. The room was nice enough but housekeeping was a little lax in the details, and the staff had the worse customer service skills I have ever encountered in my business travels. Anytime I made a request... | 1 | null |
Great Hotel
This is a great place. Great location (right on cable car line) easy to drive to and drive away from. Vallet parking. Can be expensive. Room service great. Overall service was great - but then again i found out that the owner has the same last name as me :-P | 4 | null |
What a Dump
Stay away from this hotel. Whoever owns this location is running it in the ground. Rooms dirty, Balcony never cleaned furniture is filthy, dirty dishes still on balcony tables along with sticky everything and food, Uck! Toilet broken, reported to front desk, sent maintenance who said it was NOT broken, toil... | 1 | null |
Going to the chapel
My husband and I got married at the New England Aquarium and we used this hotel as our home base for everything. We had over 45 rooms in our wedding block. The hotel was very accommodating to us, but there are a lot of rooms that have scaffolding over them so they can be very dark. We had planned to... | 4 | null |
Nice, Affordable, Perfectly Located, and Clean
The only reason I don't give this hotel 5/5 is that the parking situation is not ideal. They share a parking lot with the Philadelphia Convention Center so if you are staying in the hotel while a convention is going on, be prepared to wait in line for a long time to find a... | 4 | null |
WORST Customer Service Ever
From San Diego, California. My sisters booked 2 non smoking double queen rooms on Hotels.com for InnPlace Hotel weeks in advance for March 16th-17th, 2012 because we were visiting family to attend a college graduation in the area. InnPlace Hotel told my sisters that one of their rooms was gi... | 1 | null |
Don't know what to think.
This Marriott Hotel is very conflicting. Nice layout, like the courtyard feel. The bar and sports grille (not a restaurant) are ok if you are traveling on business and need a place to flop. If you need a good night sleep, talk to reservation and let them know that you don't want to be on the s... | 3 | null |
Amazing experience when you expect the best
Outstanding service from the moment you walk into the hotel. The room was huge. High ceiling, spacious kitchen/dining area that blended into the living room with fireplace. Main bath was enormous, with a built-in tv display in the mirror, bath tub and separate shower. Toilet ... | 5 | null |
Terrible Terrible Terrible
Nice lobby and bars...and rich heritage of Oscars - which they will proudly tell you about...
But the rooms are awful!
The worst hotel visit you might have in America. | 1 | null |
Excellent hotel, as expected.
I have previously reviewed this hotel, and you may find my comments on the link that will show up below. I encourage you to read it for a more comprehensive review of the hotel.
Having visited this hotel before, I was much more at ease with the unusual check in process. I enjoyed a glass o... | 5 | null |
Disappointed
This hotel looked interesting - but it came as a disappointment.
Very large and impersonal, with reception area quite noisy with (too much) water sound.
Room size ok - I do not expect a large room in a big city. Corridors with rooms look like in a "hospital". The room was equipped with a mini bar - which w... | 3 | null |
A good hotel with a terrific location
I spent five days here attending a national conference. It is a close walk to Carnegie Hall, Times Square and Broadway. Contrary to other comments on Tripadvisor, check in on a Friday evening (5 p.m.) was prompt and professional. Staff was extremely friendly. We booked a musical an... | 4 | null |
Do not stay until March 2012, possibly later
We booked this hotel and spent $200 a night for New Year's weekend. It fell far below our expectations. The hot tub did not work- had no water. The pool is not heated nearly enough- couldn't even get in. I found hair in the bathtub (in both rooms we were in). No one told us ... | 2 | null |
Not deserving of the Double Tree name
I've stayed at many Double Tree hotels and enjoy them very much. I am usually in a hotel at least 50 nights a year so I understand what to expect. Check in was fairly easy here but no personalization whatsoever, even though I was a Gold member. In fact, the employee didn't even mak... | 2 | null |
Safe and convenient
My sister, nieces, and I stayed one night at the Holiday Inn Inner Harbor in July and were impressed by how convenient it was to Inner Harbor and all its attractions.
Pros: It was just a short walk down Lombard and Pratt Streets and we felt safe the whole time we were there. The free Charm City Cir... | 4 | null |
ROACHES!! DO NOT STAY!
ROOMS HAVE ROACHES!!!!!! Not only were there roaches in our room, but the fold out sofa bed was broken even though we paid to have an extra person stay with us. The coffee maker was also broken and was told we would just have to wait until breakfast was served the next day, When we complained the... | 1 | null |
bed bug infestation
I would NEVER stay here again. I was there for about 5 hours. I fell asleep only to wake up to a bed bug crawling down my arm. I threw the blanket back to find 2 more bed bugs in the bed. I have bite marks all over my body. I demanded a refund and once it was granted I packed my things and got the h... | 1 | null |
Excellent hotel, but breakfast could be better
My room was spacious, with a large TV, kitchen, and lounge. Very clean, and the staff are very friendly and helpful. My only qualm is the complementary breakfast, which was a bit short on options (fresh vegetables would have been nice). Otherwise, it's a superb option. | 5 | null |
poor front desk
Unfriendly people working at front desk. Our company staff have visited this hotel during the past 10 years many times. Now its enough. The prize was ca 350 USD, and getting so bad service at the reception. I felt so bad. | 2 | null |
Uninspiring
Room was noisy. Blinds on windows do not keep out the light. Towels very old and worn. Front desk staff were not helpful. They messed up my bill and charged my credit card 3 times. It took a week of calling the hotel to get the bill sorted out. | 1 | null |
Worst Candlewood Suite in 10 years of stay
For all of our travel, at least for the past 10 years, we have stayed at Candlewood Suites nationwide. This has been the worst of them. There is no hot water for taking showers. It is lukewarm at best. They charge $75 pet fee when there is a $50 fee standard for all Candlewood... | 1 | null |
Sky ? No the other direction
I just checked in. I could not wait to warn others....Remember that now famous saying you can put lipstick on a pig it is still a pig. This little windowless HELL hole has stagnet air and no windows. No way to let in fresh air in. The tiny ticking aircondition unt in no way will cool this t... | 2 | null |
Beyond Rude
The manager accused us of breaking the smoke free policy when it was the people in the next room. Sam told my girlfriend she was evicted and to get out before figuring out we were not involved. He ended up "letting us stay". The next morning, exactly at noon, Sam was at our door banging loud and telling us ... | 1 | null |
Good location and nice accommodations for the money.
This hotel was a great value for the money. The location is nice. It is north of downtown and about a $8-$9 cab ride. You are a 5 minute walk though to the monorail that is next to the Space Needle. It is $2.50 one way downtown and only takes a few minutes. The monor... | 4 | null |
very good place to stay
Visiting Indy, this is the place big comy rooms with facilities great breakfeast complimentry, very helpful staff,ideal location for base ball, concert, historic visit close by many resteraunts and bars
highly recomended | 4 | null |
Value, at a Cost
The hotel was a very good value for a weekend where most hotels added a premium for the Formula 1 weekend. However, when I when to pull the comforter to go to sleep, the bed sheet was stained with blood. Not faded and washed stains, but what seemed like unwashed blood stains. Needless to say, not an ac... | 3 | null |
Bravo Plaza Athenee NY
In all of my years of visiting NY (and living here for that matter) I had never known about this hotel. After a stay at the Plaza Athenee in Paris, the name of this property caught my eye on Trip Advisor when seeking something new for a business trip to Manhattan. What an incredibly pleasant surp... | 5 | null |
First class accommodations and location
The staff, accommodations and location is unmatched in San Francisco. I also recommend upgrading to the club level if you budget can stand it. We stayed, unknowingly during this years US Open golf tournament and although the hotel was booked 100% our service was top notch! Locati... | 5 | null |
Lots and Lots of Old Space
My family of four, including two teenage kids, stayed one week at the Eastgate Tower. We selected this hotel because we wanted to stay in Manhattan, and the location was fairly central to the sites we wanted to see. We also wanted to have a comfortable place to come back to at the end of each... | 3 | null |
My highest rating!
This is a BUSY hotel, and the staff is so efficient, I can't wait to come back. Jamie and Bradley helped with restaurants and transportation and the manager, Mr. Chiew was a gracious host. Rooms are comfortable and the location is great. This is not a 5 Star hotel, but I have never had better service... | 5 | null |
Doesn't deserve to have Hyatt in the name!
I know this is a low end Hyatt hotel so I didn't expect it to be 5 star, but the hotel itself was not as we expected even as a 3 star. I expect a Hyatt branded hotel to be clean and comfortable, but this hotel didn't meet either of those expectations. We were given 3 rooms bef... | 1 | null |
No room at the Inn, expect for other people
My wife and I had a reservation at this place due to the proximity of the property to the restaurant that we would be going to that night. When we tried to check in after 4:00 PM on a Saturday, we were told that no rooms were available and we were asked to wait. Okay... It ha... | 2 | null |
Never Again!
Stayed at The Gem this week and was very disappointed. The "Boutique" hotel is in much need of a remodel'. nNew granite in the bathrooms and a flay screen tv does not make up for nasty carpet, electrical outlets loose to the wall, the towel rack falling off the wall and bedside light that didn't work. I co... | 2 | null |
Free Parking Alone Saved Us Big Bucks
Booked a 2 week cruise out of Seattle. Since we live about 6 hours away, we chose to drive. Wanted to see Space Needle and check out Pike Place Market.
The main reason we chose Hotel Deca is because you virtually get (pick one) free parking or free stay. Parking at the cruise termi... | 4 | null |
Weekend at the Hotel Indigo
Was in Chicago for business during the week (at another hotel), and stayed the weekend, and stayed at the Hotel Indigo. Front desk staff were friendly and helpful. Room (Queen bed) was on the small side but big enough for 2 people. Bathroom was fine. Bright colors/wall paper, but did see the... | 4 | null |
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