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As most others, had an early flight out of LAX.
I fly Frontier airlines as the prices are reasonable and you achieve their highest status quickly. Anyway, as those who read my entries know, I fly to LA once a month. Lately, on my normal 9 AM departure, the airline has changed the flight to 6:30 AM. Well, I stay in Oran... | 3 | null |
Best Place to Stay for the Marathon
This was our 2nd year in a row staying at the Long Wharf for the Boston Marathon. Previously we've stayed at other hotels in this same area and so far this is the best location. Walking distance to the North End and Faneuil Hall and located right next to the Blue Line made getting to... | 4 | null |
Decent Hotel - good price
Trying to find a decent hotel in the mid-range price bracket is not easy, but I think this hotel fits the bill. OMG - San Francisco is so expensive. This was our most expensive hotel of the trip, but a long way from the most luxurious. Having said that, it is cheaper than similar hotels in are... | 4 | null |
Bathtub wouldn't drain at a 4+ star hotel. Not worth the expense. :(
I stayed at the New York Palace for one night on April 21, 2012. Since I was staying in Manhattan for one night, I thought I would splurge and stay at a swanky hotel rather than my usual budget motel or hostel.
I should have saved my money and gone wi... | 2 | null |
Staff is a nightmare
Let's start with the positive things about the hotel:
It's a really pretty building and conveys some of the typical Hollywood flair. The breakfast is AMAZING, a lot of variety, and the staff in the breakfast room was very polite and nice, preparing delicious omelets and waffles. However, I usually ... | 1 | null |
Nice Hotel - convenient
The hotel is about a half mile walk from the Mall which is very doable. They have valet parking, but we thought it would be easier to walk to things as parking around the Mall is difficult. The hotel lobby has a full-service Starbucks! That was a definite plus for us. The staff was very friendly... | 4 | null |
Convenient & Nice
Great place. Very convenient & wonderful service. The rooms are well appointed and there was a convenient business centre for me on the 3rd floor. The art was also well chosen. A new small Korean restaurant is conveniently beside the hotel. It seems it is the same owner as Bacco. The Inn only has vale... | 5 | null |
Extremely Poor Customer Service
Extremely poor customer service. I called with a question about a reservation date.. I talked to a lady who took down my information and she said she would be calling me back and never did. So I called back 4 more times before I was able to talk to somebody. They were very rude. The pric... | 1 | null |
Good but expensive
My wife and I were booked there by a company I deal with. Comfortable hotel, kind staff but expensive. Small gym small reception hall and rooms are old fashioned furnished with a style though. | 4 | null |
I wouldn't stay here again
I booked this hotel for 2-3 nights, the room was tiny one queen size bed, the bathroom was awful pretty much like out of a 1 star hotel
the only upside is that its so close to times square only a couple steps away | 2 | null |
Found bed-bug!
We were staying for 2 nights, and on arrival mid-afternoon decided to have a nap since we were going out that night. When I got up, a bedbug was running across the sheet. I quickly caught it and took it down to the front desk. They claimed they had never had a problem before, but I see someone commented ... | 2 | null |
Hotel needs to upgrade to sound-proof windows
I stayed at this hotel about one week ago during a business trip to Houston. While I found the hotel and its facilities above average, my stay was marred by the noise outside my window. Regular rush hour traffic (e.g honking horns, cars wizzing by) and trash can lids clangi... | 3 | null |
Heavenly Beds and Great Location
We stayed at this property recently for a family vacation. Check in was quick and easy. Fruit infused water was available daily in the lobby. A refreshing treat for 100 degree days! Apples were also available sporadically by the elevators on all floors. The beds were super comfortable a... | 4 | null |
Perks were awesome!
The location was fantastic, the perks were awesome and the service was delightful! We wanted a smaller hotel experience right downtown and the Magnolia was the perfect choice. | 5 | null |
A place to avoid
We reserved 2 rooms in advance, since the Baymont Inn website said it was recently completed. When we got there the rooms they assigned us were supposed to be non-smoking & when we went to put our luggage in, both rooms smelled of cigarette smoke, the halls were dirty & carpets in the rooms & hall were... | 1 | null |
OK hotel, nothing special
The hotel wasn't bad, very close to Fisherman's Wharf if you're looking for that tourist destination. The tv menu didn't work (just flashed "unavailable") during my stay, though I probably wasn't going to be watching any movies anyway. The thing that really bothered me was the $45/day parking ... | 3 | null |
need new carpet
you really need to replace carpets throughout. they make the place look dirty when it is not. The staff was helpful and friendly.The breakfast was varied and it was fun to meet other guests. | 4 | null |
Not a good one
My son couldn't get change from the front desk, your store is 2 high, 2 round it off $5 4 a ice cream. They took out the soda machine and don't say anything. This trip was not a gd 1, then they try 2 change me 4 parking I didn't even uses. | 2 | null |
terrible service. felt discriminated for being asian.
i stayed at this hotel for 1 night and received little to no service. staff super slow and super unhelpful, especially the lady looking after the bellman team who sits outside the hotel. complete disrespect for people and the notion of first come first serve. that i... | 1 | null |
"Ritz Lite"
As others have mentioned, this is a nice hotel...but not quite in the same league as most other Ritz-Carlton hotels I've been to.
Positives --- Staff was mostly very friendly and helpful. My housekeeper and room service staff were exceptionally cheerful. The location was actually very good for me with busin... | 4 | null |
Wonderful place to stay when in Boston!
We initially stayed at the Colonnade for my birthday weekend in February; enjoyed it so much we came back for an overnight with friends in March. The rooms are clean and spacious. The staff is incredibly friendly and helpful. Would come back every weekend if we could !! | 5 | null |
A Gem in Pacific Heights
Each time I return to the Drisco Hotel, I find something else to love about it. It is centrally located between the Marina District and other shopping streets in the beautiful Pacific Heights section of the City, amidst embassies and lovely homes. They provide complimentary car service to downt... | 5 | null |
Dependability
My wife and I stayed at this motel on October 13th, 2012. Our stay was typical of many other facilities. Our check-in was very smooth and the gentleman very courteous. He told us where the main restaurants were located. My problem came after checkout and later in the evening. I had either left my crucial ... | 1 | null |
Simple but great location
OK, that's a pretty basic hotel, bathrooms are a bit old and equipment is not top of the top, but I found staff friendly and the location is really excellent, 15 minutes walk from White House.
Don't expect huge variety at breakfast, although we did not have problems of refills.
There is a grea... | 4 | null |
Nice stay for the price
Reserved a double queen with river view. The hotel staff was friendly. Although they provided breakfast in the morning, we missed it so can't really comment on the quality or taste. The hotel view from the room was fantastic. Very comfortable room. the queen beds were somewhat small. We had a co... | 3 | null |
Paper Thin Walls is Not Luxury!
I had high expectations for the Affinia Dumont before arriving to the hotel. A majority of the reviews for this hotel were very positive and the hotel itself was ranked in the top 50 of all the NYC hotels. Another big reason we made reservation with this hotel was because of the reasonab... | 2 | null |
The Best to Place Stay in S.F.
The Chancellor Hotel is set in the best place in S.F. Everything you could want is just outside the door with the best location for transportation. Queen rooms are perfect with all the amenities along with a fridge to keep cool drinks in. I am always pleased with my stay and staff is alwa... | 5 | null |
Worst. Night's. Sleep. Ever.
I agree with the superlatives others have offered. New. Contemporary. Stylish. But the mattress was the worst ever in the US. I got a terrible night's sleep, woke up frequently and finally with an aching back (very unusual for me). Even my wife thought it was painfully soft. For an equally ... | 1 | null |
thin walls
rooms were clean, small, good for a few hours sleep, before my plane ride, the walls were way too thin and I could hear people in the next room, I could hear their conversations, and when they took a shower it sounded like they were in our room, good breakfast...staff was very friendly | 3 | null |
Rude Service
Don't be fooled by the location of the hotel - near the airport. The service is terrible. I waited forever for the shuttle at midnight, even though the hotel is right across the road from the airport. After 30 minutes I ended taking a shuttle from another hotel just to get here. The front desk person on to... | 1 | null |
Great first time at the Renaissance 57
I have been staying in NYC for over 20 years at least twice a year. I traveled with my friend this week who is also a frequent visitor. We stay in Marriott brand hotels almost exclusively. We frequently stay at the Renaissance Times Square. Comparing the two Renaissance properties... | 4 | null |
I am forced to pick Terrible, since it is the lowest rating!
So I had read the review, figured it was only going to be a couple nights and for $69/night I could do it. WRONG. The front desk staff were very kind, our girl was even so kind as to ask her peer if our room, 265, was an indoor or outdoor room? WTF? So as we ... | 1 | null |
Very good service, best beds!
I have travelled the US for a couple of weeks now on business and can safely say that the bed at Sheraton Austin is by far the best I have slept in during these travels. "Sleeping like a baby" is no longer just a cliché :-)
Great location, friendly staff, the best breakfast buffet so far o... | 4 | null |
Lost reservations + impolite staff= :(
This hotel is beautiful and in a great location, but if you stay here be sure to confirm then reconfirm your reservations. It took 30 minutes to reserve two rooms and when I called to confirm about three days before my trip, they could not find the reservation so I had to start ov... | 3 | null |
Fab service, great room decor
I stayed here for three nights on an SPG reward. I was upgraded to a corner suite and I could not believe the size and great decor of the room -- if modern is your style you will like it, though I did see the review where someone found the furniture uncomfortable. The lobby has the dark W ... | 4 | null |
Location makes up for everything else!
5 minutes from Times Square... period.
The hotel per se is quite average... needs renovation desperately, however the service and people are quite good.
There are lot of eateries and attractions nearby, whether the famous theatres of Broadway or the food carts of New York city.
On... | 3 | null |
Eclectice
The hotel looks very eclectic and the staff was great very friendly and clean. This was my first time and I was there for only one day but will be returning in the future or maybe visiting their location here in Dallas which I heard was very exciting to enjoy the ammenities. At this time I am giving it a 3 un... | 3 | null |
DO NOT STAY HERE!
I'll make this short, but they put hold, pending and charges on my (debit card) of approximately $2,600 for a 4 day stay (for my high school reunion) and made my account overdrawn.
Five days later, approximately $400 still unreleased. I check out on Monday and found out the hotel was sold (again) on W... | 1 | null |
Great Location!
Recently returned from a 5 night stay at the Raffaello Hotel. Found this to be a great location central to shopping and many restaurants. Also a $12 - $15.00 cab ride to most of the sporting event venues...Soldier Stadium and United Centre. Rooms very nicely updated and staff very pleasant! A nice city ... | 4 | null |
Would make a good location for filming COPS or Survivor
My only regret about staying at this hotel, is that I stayed at this hotel. This is a exterior access property surrounded by a truck stop, a truck parking lot where the rigs idle all night and a scary looking bar. Communication with the desk attendant is done thro... | 1 | null |
great location, apartment style rooms
this hotel has a great location, bang opposite penn station. Also it is fantastic value for money for a family as they have apartment styled rooms which can sleep 4 people. These rooms have 2 bathrooms and a kitchenette. | 3 | null |
Should not have bought a Groupon for this hotel
What a mistake!!! The Groupon said I would be saving half of the room rate. I have taken it up with them to scout the facilities first prior to offering it to its customers. The price should have been 75% off. Then I would not have minded the Groupon breakfast menu. There... | 1 | null |
Great hotel for this family of 5 visiting NYC
My family of 5 (mom, dad, 2 teenage girls, tween boy) stayed in a 1 bedroom suite for 3 days on the 42nd floor. The room was terrific! Great linens, comfy beds, plenty of room, walk-in closet (handy for changing in when you have both genders), extra sink, pull out sofa, gre... | 5 | null |
L.A. on a budget
The Good: Lowest cost for a branded hotel near downtown; very large selection of TV channels; refrigerator & iron with full-size board in room.
The Bad: Ants in room; no coffee or microwave in room; questionable neighborhood; ridiculously tiny space at sink-had to use refrigerator to hold shaver, tooth... | 2 | null |
Amazing Service at Hotel Vintage Park!
I always like to stay at Kimpton Hotels when I travel for work because of their great locations and service. On my most recent visit, service was absolutely amazing. I somehow left my laptop on the desk in my hotel room, but only realized when going through security at the airport... | 5 | null |
Nice, Average Hotel
Staff very friendly at this hotel. The location seems to be a bit of an afterthought though. Hotel built on back lot of Spring Hill Suites. No canopy at front door for loading and offloading. The lobby and eating area very nice as is the pool. We had a suite which was very spacious. The drawback wit... | 3 | null |
Comfortable and convenient
I stayed the weekend of Thanksgiving. This is a nice, comfortable, modern hotel located close to Fifth Ave and Times Square. There are also lots of cool neighborhood restaurants and bars nearby. The staff was friendly and courteous. The room was fantastic, small but a good size compared to mo... | 4 | null |
Been in worse... but not much
Well, we had read the other reviews and tried anyhow. We were in Indy for a NASCAR race. We had been to enough races to know stay in a hotel away from the track. Plus we were trying to save some money. The other reviews aren't that far off. We didnt' get scabies - but it was VERY dirty. I ... | 2 | null |
Location, Location, Location!
This 5 star property is located adjacent to-and attached to-the Water Tower Place Shopping Mall. The property is as it should be for a 5 star-great service, impressive rooms, unforgettable beds with awesome pillows, and gorgeous public rooms. The cocktail area has much improved since the r... | 5 | null |
No free internet!
The hotel is in the midle of Hollywood, great location.. But in 2012 there are still hotels that charge for internet, can you believe it! and Hollywood Roosevelt is one of them :( What's next, 5 USD every time you flush? | 1 | null |
Not what we booked
We have stayed at this property in the past and have enjoyed it. So, when we booked this time we looked foward to the hotel and all that it had to offer. We were very surprised upon check-in to learn that we were moved to an "annex" about 1/3 of a mile away. It was a former Ramada Inn that Sheraton h... | 1 | null |
Check your bill - they may charge you after offering a comp
The hotel was clean and the breakfast was delicious. However, I got tired of the clerks calling out my name every time I walked through the lobby. I get it - - you're kissing my butt to show how good the service is. Unfortunately, they did not walk the walk. A... | 2 | null |
Internet slower than pond water
Forget trying to get any work done at this property if you need internet speeds faster than dial-up. I called the Ibahn help desk, and they basically said the internet was free and the speed provided was not to be expected to be fast enough to watch a news video. Unfortunately they did n... | 1 | null |
Adequate
The hotel was in a good location. The room was clean but very small and in the basement! The best I can say about the room, besdies being clean, was that the water in the shower was hot and had good water pressure. The breakfast buffet was adequate. | 3 | null |
Historic and fabulous!
To begin, if you are looking for luxurious, modern, high-end details, don't go to the Menger. If you are looking for a charming hotel with character, history, and charm, the Menger is your hotel!
I spend a week there this month and had a fabulous time. The rooms in the 'historic' section are uniq... | 4 | null |
Great location, great service, great rooms.
The Oxford Hotel reminds me of something you would expect to see in a movie from the 50's - grand, elegant and charming. The staff are fantastic, providing a level of service many other establishments could learn from. The rooms some of the most comfortable i have stayed in -... | 5 | null |
Disgrace this place is called a hotel
The worst hotel in the world, a disgrace, water was off and staff didnt care,room not serviced and construction going on outside room, rooms tiny, dirty looking bed sheets, phone in room not working,Very bad value for your money. | 1 | null |
Please clean up the walkways!
Stayed here two nights for a lacrosse tournament. Paid $215 a night,( which is way more than we usually pay for these type of places) we needed a two bedrooms suite since we had four kids traveling with us. Looked great on the web site. We pulled up and my kids said... "Is this the right p... | 2 | null |
Very Nice Hotel
We stayed here to attend the Disney on Ice performance at Banker's Life Fieldhouse. The hotel is convienently located in downtown Indianapolis. We were able to walk everywhere we wanted to go. The room we stayed in was very clean and nicely furnished. The prices for the items in the mini-bar are outrage... | 4 | null |
Great location
Stayed here recently, clean and acceptable room. Plenty of eateries in the locality. Great for visiting Buddy Guys Legends Club, only 5 mins away. Location is good for visiting the city and is just over the road to the waterfront and parks. | 3 | null |
Watch YOUR card used at check in / AWEFUL CUSTOMER SERVICE
I travel frequently to Charlotte and have often stayed at Sleep Inn. Normally my experience is okay, however disaster struck on my last stay on June 2nd. I checked in Sunday at the UNIVERISTY sleep Inn for a Monday morning meeting in the area. Upon arrival the ... | 1 | null |
Great place to stay!
What a nice hotel- it is in a perfect location, right near the north end. The rooms were clean & spacious. The staff was FABULOUS! Also the shower was has hot water!!! The beds were super comfortable and the view of the harbor was fantastic. My husband & I are looking forward to staying there again... | 5 | null |
Cute Hotel
Very cute hotel in midtown. The staff was extremely nice, the hotel was well done, and it's in a good location. The rooms are fairly small compared to other hotels I've stayed at in the area, and there isn't much counter space in the bathroom, which makes it a little dificult to get ready. The lack of space ... | 4 | null |
Best Service Ever
During a recent buiseness trip i stayed at the crown plaza northwest the staff was the best i have ever encountered in all my travels they were very accomidating and helpful with an emergency that we had during our stay. the staff of the crown plaza went above and beyond what was expected of a hotel s... | 5 | null |
BEST Deal In San Diego!!
I was spending the weekend in San Diego with my daughter who is a Marine at Camp Pendleton. We had tickets to see Les Miserables and of course, her schedule got changed at the last minute. I needed to give up my hotel near the theater because, OH, YOU had to stay TWO nights!! I didn't NEED two ... | 5 | null |
Full of ups and downs....
When I first walked in, I was very impressed with this hotel. The reception was very friendly and did a nice job of introducing the hotel to me. The location was very convenient to dining and Boston Common. The room also appeared very nice and modern, and I particularly was impressed with the ... | 3 | null |
This place is a bit tired
The staff was very friendly and I felt safe on the property, but the room I stayed in was in desperate need of some work. The only thing in my room on the 4th floor that had been updated in the last 10 years were the sheets on the bed. The carpet, the furnishings and the bed itself were well p... | 3 | null |
Not bad overall
I would give the hotel 3 and a half stars. The staff were wonderful and very helpful, the hotel is in a prime location but be aware that the website is quite misleading as when I arrived the 'cosmopolitan hotel' banner hanging on the scaffolding wasn't exactly what I was expecting when I booked it. Stil... | 3 | null |
Outstanding Visit!
I came to Times Square for the holiday season with my wife to get into the holiday spirit (Rockettes, Rockefeller Center etc...) Where better to stay than in Times Square? I had some Hilton Points and booked the 2 night stay online.
Came to check in and was greeted by Raquel Ortiz. She was the best..... | 5 | null |
Really Poor Service
Putting aside all the reviews that say the rooms are tiny (they are) and the location is good (it is), the real issue is that service is awful here. Room service does not exist--it should, they promise it--but after 27 minutes of being on hold I'm still waiting. And please Lord, explain why housekee... | 1 | null |
PRICELINES FALSE PROMISE!!!
I HAVE USED PRICELINE FOR THE PAST 5 YEARS UP UNTIL I GOT WHAT I THOUGHT WAS A FAIR PRICE FOR A ONE NIGHT STAY AT THIS HOTEL IN JANUARY 2012. I checked in not knowing the parking was 32 per night. Walked a log way to my room on to be disapointed. the lamp was broken, sliding glass door had a... | 1 | null |
It was ok in a pinch
I called and reserved a room while driving downtown Memphis and could not write down the confirmation number, but I was assured that it would show up in my email. 10 minutes later while trying to check in there was no reservation for me and I was simply told to wait 20 minutes for it to show up. Wh... | 2 | null |
Good, but not even close to great
I was in Town & Country from September 28th through October 4th, spending days in beautiful San Diego for business.
After a late night arrival, and receptionist that spoke poor English, I was in one of the 2 bed rooms in the top right building, if you look at the hotel map. Hotel itsel... | 3 | null |
Good location but hotel could have been better
The location of this hotel was excellent. It was about two blocks from Times Square and around the corner from the Westway Diner that serves great and inexpensive meals.
The hotel itself was fairly ordinary. The room was small, and as a family of four, we would have strug... | 3 | null |
noisi, dark, a shame!!
Beautiful building, located near union square. But in the night we couldn't sleep because next to it there were very noisi pubs. Is also a very dark hotel, and the breakfast zone is small and a mess.
The good new is that is very easy to fix, an isolant windows renovation, new lighting and electr... | 1 | null |
Good hotel in Times Square
I'm currently staying at the Intercontinental Times Square. The hotel is a nice property. Rooms are well appointed and functional. Service from front desk was good at check in, although there was 1 small point which I was a bit disappointed with. I booked a "Sky View" room however on arrival ... | 4 | null |
Wonderful Service
I have managed two medium work conferences at this hotel, and the service has been superior both times! The crew here is very attentive and helped me with many details, including wonderful food service. A special thanks to Estele Estrada, Sean Drury, Agustin Ortega, and Victoria Rabb for pulling every... | 5 | null |
Never Again!
We stayed at the hotel from May 10 to 13. The lobby and hallway and elevator looked like they hadn't been redecorated in 30 years. The room was very small. We had to squeeze past each other to get around the room. Had to leave clothes in suitcase since there wasn't enough drawers to put them into. The carp... | 2 | null |
Nice Hotel BUT....
Great location and nice service. The rooms are clean but would benefit from a renovation. I stayed in a one bedroom suite with a connecting room on the club floor and found the rooms to be outdated. The club lounge was very nice although gets very busy during breakfast as guests from other floors pro... | 3 | null |
Great Location, not so great room
We were in NYC for a weekend family trip. The location is wonderful! The room tiny, we can handle small, but two people could not be in the bathroom at the same time. Only 4 channels on the TV, none for children, and the heat was blasting and could not be turned down. Called the front ... | 2 | null |
Woops we forgot to tell you the restaurants are closed and the room shrank
While it is well located within George Town and walking distance to many attractions.....Its clearly and old style hotel. There is no exec lounge and my room was so small the room service had to placed on my bed. I'm platinum status and still on... | 2 | null |
D & L
Spent 2 nights at the Best Western Pioneer hotel and enjoyed our stay very much. The staff was amazing when we arrived, gave lots of information. The room was clean, great shower and comfortable beds. This hotel includes breakfast with a good choice of items to choose from. We were within walking distance to most... | 5 | null |
Mixed Review
This hotel is well located as soon as you can get out of the neighborhood which is ugly, and noisy with traffic and roadwork. Indeed, the first morning I woke up early because of the the deafening noise, the maids and neighboring guests slam doors as well. The rooms are claustrophobic. On the good side, th... | 3 | null |
BED BUGS!!!!!
I stayed here for one night in a private suite on the second floor and got bit by BED BUGS. I informed management and they said they would bomb my room, I decided to leave instead. I was there for less then 24 hours and as a result ended my trip early and came home with bed bugs in my luggage, cell phone ... | 1 | null |
Hotel price, motel quality!
ABSOLUTELY DO NOT RECOMMEND!!! The hotel has an old stale smell once the elevator door to your floor opens. The room looks like it has never been upgraded in a VERY VERY LONG TIME! The floor tile in the bathroom was black although the original color was beige. The black out curtain has holes... | 1 | null |
A unusually pleasant convention hotel
Was in town during the Society of Women Engineers - the Four Seasons hotel is beautiful, convenient, and surprisingly quiet. Hotel staff friendly and accomodating. I was in room #1001 - at the end of the hall and I never heard a peep of hall noise. AC worked great (it was unusually... | 4 | null |
high expectations for a special occasion, left disappointed
My husband and I were finally able to get away for a vacation and to celebrate our 3rd anniversary. We decided to stay at the Driskill because it is an unique destination and it has been awarded high marks for service. Clearly it is experiencing management pro... | 1 | null |
Front Desk Help ... Very Good ...
During an Air Force boot camp graduation stay ... my family (there were 8 of us) asked alot of questions ... where is a good place to eat, how do you get to the River Walk, does Holiday Inn have a shuttle service where is the nearest gas station ... those kinds of "out of towner" inqui... | 4 | null |
Quiet but elegant
Stayed here for a business conference. It was quiet in the room which was great for sleeping. The staff was friendly and attentive. The hotel is elegant but comfortable. It is walking distance to many shops and great eating places. I would definitely stay here again and recommend this hotel to my frie... | 5 | null |
holiday
This motel was not very nice at all, the state of the motel was bad, not clean and in need of painting and very expensive. I was given a good room with an ocean view, what an under statement, the window looked out between two buildings and you could only see a small ribbon of the pacific in the distance. would ... | 2 | null |
Majestic location great atmosphere
A Chicago native recommended this Hampton and it did not disappoint! Nestled in the theatre district, this Hampton is classical yet functional. Good sized rooms, great staff and very close to several attractions and iconic restaurants. | 5 | null |
Do not stay!
My husband and I were on our way home from Nashville and decided to stay here because we have had good luck with Wyndham. We were so wrong. The hotel is very old and musty smelling. It is very dirty and I noticed bugs and spider webs. There was a 19" tv with a broken remote. The shower head leaked. It was ... | 1 | null |
bad airport hotel
This hotel does not know the meaning of customer service or cleanliness, front desk staff very pompass and seemed irratible that we were checking. we had to wait an hour after legal checkin time to get a room and when we got the room it was infested with ants. Parking charges was absurd at $35.00 for ... | 2 | null |
plenty of room, good price, good location
I just stayed in this hotel for 2 nites w/ my DD's (14 & 12). I booked it b/c I thought DH would be joining but work kept him away. The room is huge by NYC standards. We had 2 queen beds in addition to a pull out sofa. There is also a long hallway leading to the bathroom which ... | 5 | null |
A New Low in Marketing - When 1 room is a Suite
Pros:
1. Great location. Nice neighborhood, right next to the Metro.
2. Comfortable bed
3. High-speed Internet (free)
Cons:
1. The rooms on the 9th floor are marketed and sold as Suites. They are not suites. They are a single room with upgraded furniture. A hotel room sui... | 2 | null |
What Happened to customer service
When I was checking in at 2:30 in the afternoon I was told that they gave away my smoking room and I was not able to get a first floor room as well. As I showed my frustration, the desk clerk told me that she wouldn't mind me cancelling my reservation because they were over booked for ... | 1 | null |
Small rooms but helpful staff! Had a wonderful.
We arrived at this hotel and was immediately surprised by how small the room was. My mum went straight down to reception and told the man on reception that the room was very small and the bed was only a 3/4 size not double so were quite disappointed. The man was very help... | 4 | null |
Not my typical hilton experience
Stayed for business after being at another hilton the night before. Proprty seemed run down and myself and my co workers in different floors all noticed a lot of noise during the night. I agree with another review that other lower cost hotels have been better. | 3 | null |
High price and low cleaning service
Was there for 3 nights. They have a notice saying that they will only make the room by changing the towels and taking out the trash bags, and They did merely do the bed. The hotel is close to six flags, and La Cantera shopping mall. There is a pharmacy next to the hotel which is nice... | 2 | null |
NHLA Convention
Our experience at this hotel was 1st rate. Everybody went out of their way to make our stay a pleasant one. The staff was great, we had excellent service, our rooms were clean and the location was perfect. Our next time through Chicago, you will fine us at the Chicago Sheraton Hotel and Towers, count on... | 5 | null |
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