Search is not available for this dataset
review stringlengths 61 22.4k | label float64 1 5 | __index_level_0__ int64 |
|---|---|---|
Don't try it even
The stuff was unpleasant – not a smile on their lips and when we left 2 days earlier they didn’t show any real interest.
The room we had (no. 309) was so tiny that we could not pass each other but one had to backup so that the other will be able to pass. The windows, that led nowhere, could not be sea... | 1 | null |
Pleasantly surprised
Our family of 4 recently stayed over a weekend at the Travel Inn. I was nervous about booking a hotel with a 2-3 star rating however there were so many positive reviews on tripadvisor that I decided to go with it; I was pleasantly surprised. We arrived before check-in but we were able to park the c... | 4 | null |
Now I understand why Hilton dropped this hotel from their chain
As November 1, 2012 this is no longer Embassy Suites but another name just same hotel and staff. Hilton dropped all Embassy Suites that were 40 years or older and run down...this certainly is! Check in was great and I was surprised to see the GM at the fro... | 2 | null |
USMC Graduation
Hats off to ALEX....he was so helpful and very kind. He gave us many suggestions for eating, shopping, and coupons for Old Town dining. Our stay was AWESOME. Location was probably 2 miles from airport and 1 mile from base. They shuttled us to/from base and airport, so it saved us money from renting a ca... | 5 | null |
Our Experience
My husband and I went for a getaway, just the two of us. We fell in love with this hotel. Everything was wonderful, the staff was great. We felt very welcomed. We were able to walk to everything we wanted to see. The location is great with lots of restaurants in walking distance. This hotel is beautifull... | 5 | null |
Cockroaches in the room
This is a terrible hotel and my room was FULL of bugs. The front desk was extremely unhelpful. I would NOT stay here again. Also, the breakfast items listed on their website do not exist. Don't count on having any sort of breakfast at this hotel.
My advice is to pay more and stay somewhere else. | 1 | null |
Excellent location, but very overpriced.
We stayed at the Park Central for a week, and despite being in a great location, it was not worth the amount we spent. The rooms were mostly all the same, but it annoyed us that we paid the same price as everyone else, and some had direct views to Times Square while we had views... | 2 | null |
Mostly good/some bad
Pros: Room service was professional and delicious, nice lobby, nice pool and spa, grounds are well kept, rooms are nice for the most part, staff very nice and attentive, location was great.
Cons: bld 5 where we stayed had a very heavy mildew/mold smell, the hallway was very warm-no AC in the hall, ... | 3 | null |
All Bark and No Bite
Lots of cool factor, sure. But all sizzle and no steak. Rooms were lovely but, not luxurious. For $500, here is what you don't get -- assistance with baggage, an iron in your room or even a bottle of water on a hot day. (You get nickel-and-dimed for $9 on top of your $500 for the h2o.) The entire r... | 3 | null |
Love the Adolphus
Loved not only my room but the service was fantastic. Can't wait until the next time I visit Dallas I will stay at the Adolphus!!!! | 5 | null |
Unfortunate
I know this place gets some good reviews, and I expect it was quite full the night I stayed, but the room was tiny, to the point where when my daughter visited, I had to stand behind the door to open it. Hardly enough room for two people. Broom closet would perhaps be generous. I only stayed there because o... | 2 | null |
For sure there are better! But, good location.
The good thing of this hotel is the location, not so far from Times Square by walk (if you like to walk) and 2 blocks from the Penn Station. I think there're some other places to stay that would better than this hotel for the same price. The room is too small, our luggage ... | 2 | null |
Clean and great location
Pleasantly surprised with this property. The price was great and we didn't even have the cheapest room. With taxes the total was $102. For a Saturday night! It is in the Financial district so pretty dead on the weekends. We accidentally parked in the wrong garage and it was $7.00 for overnight!... | 4 | null |
Comfy rooms and a great view
The Double rooms were a bit on the small size, but the beds are very comfy. The air conditioner provided great "white noise". Breakfast at the restaurant was great. View is wonderful. Nice location near the airport, but without any airport noise | 4 | null |
Very sad accommodations given price
While I was prepared for the lobby to be under construction and the room to be tiny after reading more recent reviews, I was not prepared for the poor shape of the room. I've stayed in many NYC boutique hotels with small rooms at this price level, but they were still high quality I a... | 2 | null |
Great value for money
The location is great, walking distance to Hollywood blvd, short driving distance to Universal studios, and no shortage of places to eat nearby. I'd recommend Bossa Nova and Thai foon for dinner. The rooms are adequate , the breakfast surprisingly good, making the most of Continental. The pool is ... | 4 | null |
Great for night before flight
Great room- seemed VERY large after being on cruise ship. We faced the street which is maybe noisy for some but we liked it. We saw the presidents helicopters fly from the airport :-)
Restaurant wasn't very good. I had a salad which was lovely but my husbands meal was cold and not so good
... | 4 | null |
Terrible Easter weekend Experienced!!!
I reserved 2 apartments one with 3 bedroom and 1 with 2 bedroom to do our Easter Tradition. I just live in Anaheim but we always visit San Diego since I was station there before when I was in the Military. Our stay was terrible. I called the front desk to borrow even one pan since... | 2 | null |
Fantastic Location with caveats
Great location. We had a view of the Washington Monument. Rooms well appointed. We had some problems: Elevator and room keys didn't work for three days, housekeeping (the weak link in many hotels) spotty. Hotel staff really tried. We'll try it again and hope they have upped their game. W... | 4 | null |
Great location, comfy beds
If you are travelling to NYC on a reasonable budget & are looking quiet rooms with a great location, this hotel is for you. What was good; Literally steps to Central Park, Times Square, Park Av, subway line and Greyline tour bus stop. Room was really quiet, decent maid staff, bed nice and com... | 3 | null |
Shabby but clean
It badly needs renovating. The whole place feels rundown and knackered. When you get in the elevator the first time, you think: "OMG. Is this some sort of crack dive?"
BUT it was clean, everything worked (for us, anyway) and the location is excellent. We had no noise problems, but we were in a high-up ... | 3 | null |
Great service, new upgrades
The staff of the hotel really understand about great customer service and will go the extra distance to help out guests. The recent renovation of hotel rooms is great. Comfy bed, nice amenities. Will stay here again when I go to Houston for business. | 4 | null |
Historic hotel letdown by poor service
Stayed here last Saturday to attend a wedding. I was disappointed as soon as I pulled into the front of the hotel for valet. The valet didn't even acknowledge us with a greeting when we opened our door, nor did he offer to help or call the bellhop to have someone assist us unload ... | 2 | null |
Always a pleasure
I stay at the Paramount whenever I am in Seattle. The bellman recognizes me even though it has been months since I was last there. The staff is courteous and prompt. 10 minute walk to the Market. I have trouble sleeping in hotel rooms, but the bedding there is so comfortable it isn't an issue. And Dra... | 5 | null |
great hotel great location
thank you for looking after us such hospitality your offer of free breakfast was wonderful evening wine&pizza love our room beautyful your hotel was so central for everythink we recommend hope to come back when in san francisco stay at the tuscan inn | 5 | null |
Nice bed but very dirty rug...
Rugs in the room were extremely dirty which is a shame since the rooms are actually very nice. The complementary was also very cheap compared to other hotels in the same price range,. | 2 | null |
worst hotel experience-mold and bedbugs
I stayed here with my friends thinking it would be the perfect place...good location and nice enough. I saw the bad reviews but decided to ignore them and I really wish I hadn't. First off we arrived the hotel at 8 pm. they gave us a room key, we go up and the door of our room is... | 1 | null |
Very, very noisy room!
We had to ask/demand to move rooms as the first two were located next to a very noisy generator. We paid a lot of money to stay here and although the location was amazing, the rooms were not. We were spun some cock and bull story that we would have had to have paid more to stay in a quieter room.... | 2 | null |
Very good albeit pricey
Had a two-night stay here for an airport meeting. The sponsoring company got me a special corporate rate; I saw on the Hilton website the available general rates were quite high. As a Hilton Diamond I was placed on the 10th "Preferred" floor. A moderately sized room, nothing special, but absolut... | 4 | null |
Lots of walking--try not to forget your car keys!
The hotel was very busy with lots of families and conference attendees. Great people watching! The first room we were given had a view of a concrete wall-- kind of scary. We were able to change easily and got a nice room with a view of a pond. The second person who help... | 3 | null |
the worst experience ever,i got HEADACHES
WE got to our hotel a little after 3pm , first of all check took forever about 40 minutes later, we took our stuff to our room ...we immediatly went out to the beach came back at 10 pm just to find out that the AC was making terrible noise,there was spiders in my bath tab ,the ... | 1 | null |
Good news, Bad news
This was my first time to do one of those unpublished hotel rate deals. I used Expedia, chose 4 stars and our desired location and we got The Whitehall. The bad news was that the hotel was remodeling their main lobby and bar. So construction tape and fans are all over the little auxillary lobby. The... | 4 | null |
Beautiful views, clean & comfortable hotel on West Side NYC
We recently returned from a 2 nite stay at Ink48. This hotel is located at 48th and 11th Avenue, directly across from the Intrepid and cruise ship terminals. it is a fairly small boutique hotel, with decent sized rooms and a fabulous view on the upper floors o... | 5 | null |
Happily surprised...
How good can an "airport hotel" really be? Especially one that is acutally IN the airport? The answer in this case is "really good!" For logistics reasons, our team needed to meet in a central location, easy for all of us to get to without a lot of hassle, for a one-day meeting. All of us bemoaned ... | 4 | null |
TERRIBLE!!
I am from out of state and before booking the room I called the hotel asking where they were located and they said Times Square. I went out walking to get to times square and found out it was four miles away, i didnt know how to use the subway system and once the hotel parks your car you cannot move it. It t... | 1 | null |
Not very clean
There are some great things about this hotel - which I will tell you first, then get to the ugly parts. First of all, it's in a great location - easy to get to the ball fields and Inner Harbour. The staff was extremely friendly too. Now the ugly...the shower had long black hairs in it as well as very sho... | 2 | null |
Sleepless nights
We purchased two one night stays through Groupon, paying about $100.00 for each night. We live in the suburbs and come in to Chicago frequently and thought the Allerton would be a great place to frequent, due to it's location. We won't stay there again. The first stay was on a weeknight. We had room 82... | 2 | null |
Convenient and pleasant
I have stayed at the NY Hilton Fashion District twice-once in May, 2012 and once in December 2012. Both stays were uneventful, which is a change in NYC! I love the location-close to Whole Foods on 7th Avenue and to Eataly on 23rd. In December it was a great location away from the enormous crowds... | 4 | null |
Top Rate for Great Value
The room was clean and very quiet at night. I especially like all the amenities this hotel offers in the rooms. | 5 | null |
General Manager Sam is a rude nasty unprofessional jerk
Had many maintenance issues upon checking in, GM made excuses after excuses, 2 mornings in a row, woke up to warm refrig. He was the nerve to accuse me of turning down the thermostat, then tells another guest in lobby what happened. SO UNPROFESSIONAL!! Also my 2nd... | 1 | null |
Another Home Away From Home!
My husband and I travel with a small Yorkie and always look for a hotel that is "pet friendly". We initially chose this one because it was pet friendly, but soon discovered it was very people friendly! We were pleasantly surprised by the evening gathering in the arboretum for the "residents... | 5 | null |
Nice enough, but not really luxury
The staff was really nice, and the location was very convenient for our large family group, but the property was not really what you would expect for a high end (for a chain) hotel which the Holiday Inn group bills their Crowne Plaza hotels as being. The property is showing its age. I... | 3 | null |
HOT AND GROSS!!!
We booked this hotel knowing we weren't going to be in the room much and didn't need an expensive hotel for our stay. We all had several rooms reserved. Luckily, our particular room was cool via a NASTY window unit. The group we went with, their rooms were literally scorching hot!!!!! Sheets were nasty... | 1 | null |
Traveling with Pets Beware!!!
I won a bid to stay at the Hilton through Priceline. When I arrived with my pet, I was charged a $50 non refundable fee which was fine. When I arrived at the front desk, the staff appeared to be mad and bothered that I was checking in. I asked for a king bed and was told there were none av... | 2 | null |
Great hotel for a one night stay
We have stayed here after a long transatlantic flight and have made a pleasant experience. Staff was nice and friendly. Room was spacious and comfortable. To our big surprise, the hotel was very quiet despite its proximity to LAX.
I found the parking fee of 20 USD on a high side though,... | 4 | null |
No Water!!
You'd think that there would be some kind of notification that a hotel would be turning off the water because of renovations. Instead we were left with soapy hair! We managed to persuade management to turn the water back on for 30 minutes so we could finish showering.
Combined with no phones in the room so t... | 2 | null |
Appalling service
Avoid at all costs-you will have airport style queues just to check-in with a wait time of around one hour (no exaggeration), rooms which are in considerable neglect, a breakfast so lacking in quality you will want to skip it, over-priced rooms and poor customer care. | 1 | null |
Never again will I stay at a Staybridge
We ordered a non-smoking room and didn't get one. The hotel was sold out so we were told we couldn't change rooms. They tried an ozone cleaning technique that did NOT help. We opened the sofa bed and the top sheet had confetti all over it. Our daughter found a cardboard blow horn... | 1 | null |
Could be much better!
Unfortunately the condition of this hotel detracts from what could be a very nice place. The overwhelming deficiency evolves around the smell and condition of the carpets throughout the property. The entire place smells like too much deodorizer, or perhaps too much carpet cleaner. The carpets are ... | 2 | null |
Clean, fresh, and friendly
This hotel is very clean throughout - the lobby, the breakfast room, pool, workout room, business center, and the rooms. The decor is fresh and uplifting. The staff goes out of their way to be welcoming and to explain all the amenities the hotel offers. The breakfast room staff keeps the area... | 5 | null |
Good hotel and bad room and awful breakfast
This was the third hotel along our west coast trip, La Luna Inn. We stayed for 3 nights from 4th to 7th of september of 2012, our room was nº 106 and I am going to tell you some advises about this hotel.
This hotel has a good front desk and the check-in was fast and their sta... | 3 | null |
Small room, poor housekeeping, disappointing
I haven't stayed at a Hyatt before but because this is the convention hotel for the convention I was attending I really didn't have a choice....I wish I did...
The room is tiny by American hotel standards. Barely 3 feet to the wall on one side, 5 feet at the foot of the bed ... | 2 | null |
Great location, interesting concept.
This new hotel is very clean and well run. The rooms are called cabins and they are very small....there is glass sliding door to the bathroom, a large screen tv on the wall and a bed that is similar to a futon (there is a button on side of adjacent desk to lower bed). There is a sma... | 4 | null |
Beautiful hotel.... awful beds
Before staying here for 3 nights, I saw multiple reviews about uncomfortable beds. I tried to discount these to 'picky' travelers, but the number of reviews that mentioned uncomfortable beds was much higher than most hotels that I looked at. One may think that this is because people are e... | 2 | null |
Very nice, safe downtown hotel
Such a nice downtown hotel. Easy to drive to, valet was immediately available, front desk staff was helpful and easy to deal with. Rooms were immaculate, well appointed and bed was so so comfortable. View was amazing!! Government rate was very fair and appreciated. Will definitely stay th... | 4 | null |
Should probably have a tetanus shot
This place is gross. I was there for a convention and heard over and over from the participants what a dump it is. The lobby area is nice and meeting rooms are ok and the beds are comfortable. To be fair, it appears that they tried to update the rooms, but painting over a hole in the... | 2 | null |
Awfully dirty and unkept
Rooms dirty, towels in a condition that I didn't feel like wiping my face with them. Poor breakfast choice and extremely unfriendly management. Front desk staff person (unfortunately didn't remember her name) is the only one friendly and helpful staff member. Horrible experience that I hope I w... | 1 | null |
Pretty Hotel with Not So Friendly Staff
Stayed here for three nights on a business trip. The hotel itself was very nice and the room was comfortable. The level of service was hit or miss. Upon checkin, the person at the front desk was friendly and gave me good directions to the room. Upon checkout, the person at the fr... | 3 | null |
Needs improvement
While the view of downtown Charlotte was nice and the rooms were clean, this hotel really needs a lot of improvement. I would actually give it a 2 1/2 and not a 2, but 3 is being too kind. The service here was some of the worst I've encountered at any hotel with a few exceptions. When I first arrived,... | 2 | null |
Good location for sightseeing
We stayed here for seven nights in October. We had a one bedroom king suite, which was enormous for two people. The cost was pretty reasonable, considering the facilities, space and location. Staff members were all very pleasant and helpful.
There was a lounge area (with TV, sofa, two lou... | 4 | null |
Very Disappointing!
I was very disappointed in the W Hotel Chicago and would not stay there again. The room was dark and depressing (probably due to the black carpeting) and the bathroom was tiny.There was a shower-tub combo with an ineffective shower head (it was so low flow that it took ages to rinse my hair). Most o... | 2 | null |
Nice Hotel, but the service is terrible!
The premises of Paradise Point hotel are nice, but the terrible service FAR outweighs the ambiance of the hotel.
My complaints are as follows:
- We were randomly charged the closing fees for someone else's room about three weeks after our stay. The accounting department stated t... | 1 | null |
Service top-rate
This is a middle-of-the-road hotel with a number of positives - friendly, helpful and attentive staff, good breakfast options in hotel (included with room), nearby to attractions, adequate rooms.
Things that could be better - the pool is really small, parking lot is tight (but we always had a spot), lo... | 4 | null |
Family vacation for my 14 year old Elvis fan
This was not my first stay at the HEartbreak Hotel. Not much has changed since my last visit.
The rooms were ok, but it seemed they had a towel shortage. We never had enough towels in our room. The one bartender was kind of rude at times. We had an incident that happened and... | 3 | null |
The Housekeepers like to steal
Upon arriving to the Hotel, I was very impressed. When we entered the lobby a man in a blue shirt immediatly took my two children to the"Toy Chest", they were so happy with some free toys. Check in was a breeze and the room was outstanding. Free fast Wifi, large room, comfortable beds, an... | 2 | null |
It was fine but...
The place was clean and all the staff was very friendly and for the most part helpful (one staff member, valet, sent me in the wrong direction at one point. Breakfast was what you would expect from continental. But rooms were small and the TV (room 304) was not HD (and at times with static that in th... | 3 | null |
Friendly and Helpful Staff
Stayed in this hotel for one night. The room was very spacious with very comfortable bed. TV had HBO channels. Breakfast was free, however, not much to eat. Coffee was good. Hotel room looked old. There is some room for improvement in the building looks. The best thing about the hotel is the ... | 3 | null |
Great stay - almost perfect
Great hotel in a great location just 1 block from Times Square in the theatre district. The lobby/courtyard was very nice. Elevator very fast. Rooms were clean, though small, and bathroom was well equipped. Conceierge and other staff were extremely helpful in procurring tickets and providing... | 5 | null |
No bedbugs, half clean, very cheap
First, the location: It's great. Three blocks to the subway, buses everywhere, and absolutely safe with hundreds of restaurants and stores within walking distance, ranging from Zabar's Deli to Barney Greenglass, the Sturgeon King (for great breakfasts) to Barnes & Noble that seems to ... | 2 | null |
Excellent Mid-Town Hotel
I stayed at the Benjamin for a night in January for business. Picked up a room for $125 via Priceline and was upgraded to a suite. Clean, comfortable and quiet. Great location - on a subway stop, near good restaurants, java, etc. I highly recommend this hotel. | 5 | null |
Good location, awful hotel.
One minute walk from Times Square, good price, but the building is really run down.Old and outdated furniture, we stayed here twice. First room was bad, but second time was even worse.
Mold on the ceiling, nothing but a bed and an old bathroom. | 1 | null |
Never Again!!! BED BUGS
1. Curb side appeal not appealing at all
2. Though staff was friendly, not very customer service oriented
3. The elevator was very suspect, no other words to describe it
4. Once we reached our floor the odor slapped us back into the elevator (smelled like there was a community rest room, and so... | 1 | null |
Location is not everything
Noisy. No individual control of room temperature. No bathmats. $55.00 per day to park the car. Extremely slow elevator service. The staff was nice and the hotel was convenient but not worth the money. | 2 | null |
Internet is a rip off
CAUTION!!! This is a great hotel! The rooms are nice, the personal service is great, there is history here... but the the problem is- they rip you off with their WiFi. They charge you $12.99 for their standard package, $16.99 for their premium package. I had to connect to a website in order to com... | 1 | null |
great meeting facilities
I recently stayed here for a week for a conference. The meeting facilites were very good. Our meal events were well done as well. The outdoor venues for our events were outstanding -- it was a nice break from indoor activities! The staff were all very friendly and accomodating as well. The room... | 3 | null |
Decent accommodations with friendly staff
In spite of the "Average" overall rating I'm giving this property, there was much that was good. The staff and the room itself were quite good. Mostly I was relieved that it's a completely different property than the horribly rated Hilton Hotel that's adjacent to it. The emphas... | 3 | null |
Clean and simple but dated
I stayed here for 6 nights for business. The staff were very helpful and the lobby had quite good ambience but in a "your grandma's lounge room" type of way.
The room looked a bit dated but the fittings in the bathroom were fine, the bed was actually really comfortable, but the lighting optio... | 3 | null |
Used to enjoy this hotel
Four out of the last five years I have stayed at this property for an annual family DC trip. I really got to deciding it was a great fit for us. Great location, good front desk and bell service. But then, there's the restaurant. I experienced service in the restaurant (Fire & Sage) that I have ... | 2 | null |
Not my style (and probably not yours)
Stayed here on a recent 36-hr last minute business trip, so it was affordable and available. That being said, it was clean and the staff nice and accommodating. Otherwise, can't give it any stars for comfort or location. I usually stay in SOHO, so prefer that. And I like to have mo... | 3 | null |
oh dear!
the lobby is cool and thats it! No room service or restaurant at weekend..you feel in the middle of nowhere and the rooms have one little window looking on to peoples apartments who look into your room..its dark..and the carpet is black making it even darker...Really disappointed and will never go back... the ... | 1 | null |
Stylish good value hotel
This is a very pleasant hotel which appears to be a converted office building. It is stylishly decorated and there is a very nice feel in the lobby and second floor, where drinks are served in the evenings. Our rooms were good value for the price; breakfast and evening drinks were included in t... | 4 | null |
Fine but not that great . . .
This hotel is fine, but I don't really understand the rave reviews from other reviewers. My room on the 9th floor had a door that opened onto a shared narrow balcony/terrace, but it faced the Four Seasons hotel so no real view. The room is very small, and the ceiling is very high - which i... | 2 | null |
Tired property but clean room
I booked this hotel using my Wyndham Reward points and was very happy with it because I saved well over $100 on a particular Saturday night when most other hotels were charging a lot as the city was busy.
We got a massive room with two separate double beds, spacious shower - with two tiny ... | 3 | null |
Great Place!
I stayed at Andaz on a Friday night two weekends ago. The location in midtown is perfectly close to great shopping, train stations, and restaurants. The room was very impressive.... super modern and very fancy with high ceilings. I loved the shower! It had three shower heads. And the complementary snacks w... | 4 | null |
Anniversary
Great location, food, service, comfort but bring your wallet LOL | 5 | null |
Tiny nice room
I recently stayed at the Jane for one night. My room was about 5' by 10'. Clean, great heat and quiet. I booked on their website for $135 but when I got there, they only charged $99. The bar/restaurant is very nice and friendly. I saw tourists and business travelers. Front desk people were fine. I will s... | 5 | null |
Needs Good Deep Cleaning
I stayed at the Hard Rock San Diego April 1-4 for a convention. The hotel lobby is beautiful and modern - seemed clean and check in was great. I was staying on the 8th floor - got off the elevator and immediately could smell vomit. Also on the way to my room I passed a utility room and when I p... | 2 | null |
Not as what is advertized or rated on tripadvisor!!
Be Aware!!!! Our stay at this hotel (Korean run hotel which is nothing close to its name "Stanford") was nothing close to pleasant. Here is the list of items that we found it too far from the reviews posted on tripadvisor (something didn't add up).
1. Hotel is so old ... | 1 | null |
Comfortable stay in the middle of Manhattan...
Stayed at the Benjamin for 1 night, but would have enjoyed being there for longer. The room was very large and comfortable with a little efficiency kitchen for keeping snacks and beverages, a nice sized bathroom, ample work space and comfortable bed. The check-in and check... | 4 | null |
Worst hotel experience in my life
Dont stay here unless you don't plan on sleeping the entire stay. Super thin walls, extremely loud doors, extremely loud and trashy hotel patrons, poorly designed and laid out rooms, the list goes on. I could not get more than two hours of undisturbed sleep on any given night, even aft... | 1 | null |
Don't Stay Here
I read the mixed reviews on this website and I thought I would risk it by going, but I really should have listened because everything they said was right. The hotel is very noisy, not good for light sleepers. I was very specific about getting a room on a quiet floor and be sure to ask for it on the side... | 2 | null |
Ramada Not so Much
Very plain hotel by the airport. Cheap rates = what you get. Sketchy rooms with no decor. It does appear to be in process of being updated. The first room I went into had some light bulbs not working and the whole floor smelled like cigarette smoke on a non-smoking floor. Probablly just a patron non ... | 2 | null |
Cosy and friendly
As in many boutique hotels the rooms were not spacious but very clean and cosy. They were also well equipped. The staff was very friendly and they serve what are probably the best muffins in San Francisco at their complimentary breakfast.
The hotel is a bit outside of Downtown but conveniently locate... | 4 | null |
Going down hill..
We stood at the hotel more than a year ago and decided to stay there once more. What a poor choice that was. The rooms are dirty, small (where your suitcase can barely fit) and have a old mold smell. The restroom were horrible, water pressure was always low. Do not get a window view as you can hear al... | 1 | null |
very bad would not go back
The hotel was nice and we parked in a spot where there was a camera and someone broke into our car and messed it up stole alot of items. They did not do a thing for us. Really stinks to get no help.. | 2 | null |
Disappointed
I stayed in a small suite at The Benjamin from Saturday, 27th until Wednesday, 31st, October, which covered the time of Hurricane Sandy in New York. On Monday,29th,as my flight to London on the 31st was cancelled, I asked the hotel to extend my reservation for two nights and was told that there would be no... | 2 | null |
Four Wonderful Days in Seattle
My husband had a business conference in Seattle at the Hyatt Grand and I came along for the visit. I got a last minute text from a friend recommending a dinner at the Tillicum Village. The only evening we didn't have a commitment was the first night we were there. The first thing I did wh... | 5 | null |
Nice hotel near the Magnificent Mile
I enjoyed my stay at the Rafaello. I had read mixed reviews and wasn't sure what to expect. The hotel is in an older building but everything was up to date and well maintained. My room was really large and the beds were comfortable. Everything was clean, the service and staff were v... | 4 | null |
Don't bother - they don't seem to care
It started with the arrival. After a long transatlantic flight you would hope that your room is ready by 2pm. Clearly it was not, which happens but the real disappointment was the incompetent approach to managing this situation. All the girl behind the reception offered was to tak... | 2 | null |
Great location, great service
Everything was perfect but the hotel room seemed a little dated (wallpaper, carpet, phone, etc.) | 4 | null |
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.