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Run down,musky rooms. Very outdated
We booked this hotel because it was located in the Historic district of Philly. The hotel is in a convenient location, but the rooms and staff are awful. From the moment we checked in the frontdesk lady was very rude, unfriendly and b@#chy. At first, we thought maybe she was just hav... | 2 | null |
Shocked this is a 4 star!
The rooms are TINY... Parking is not included (it's $50 per night) - maybe should have expected this in Chicago, but they definitely should have mentioned it. No help bringing in luggage from the garage next door. They charge $10 per day per electronic devise that uses "their wi-fi". Oh, and t... | 1 | null |
Great hotel but horrible service
My family and I had tickets to see the Colorado Rockies game in the middle of September. We were happy when we found a hotel that was near the field, had a free shuttle service, and free breakfast in the morning. Upon arriving we were given rooms to single rooms when I reserved two doub... | 2 | null |
Absolute sucks!
People partying right next to our bedroom window for the third night in a row for over 4 hours till midnight Smashing beer bottles near our car, no towels avail at pools, dirty towels left all around pool. Hair left in shower and on floors. Placed my 5th call into the lobby and the receptionist said thi... | 1 | null |
25 minutes wait for breakfast, $15 for Internet, no bathrobe: 4 stars? They must be kidding...
Understaffed hotel with poor management. Staff members were overworked (yet admirably courteous) and not authorized to help non-bureaucratically. Extremely inconvenient location; 20 minutes drive to downtown Denver. Asked gue... | 2 | null |
Large suite, great stay
The suite is really spacious and well designed, making guests feel at home. Beds are comfortable (we had a king room), and the bathrooms are huge! I would highly recommend for a stay if you are in the area. Prices are reasonable for the room, I imagine it may have been cheaper as it is a slower ... | 5 | null |
I highly recommend staying at this property!
My friend and I took our 19 year old daughters to Chicago for some after holiday shopping and eating. We chose the Courtyard because we are Marriott rewards people HOWEVER, I will only stay at this location when I visit the city! It is in a perfect location at the corner of ... | 5 | null |
Not bad
Stayed here with 3 friends when we all went down to watch a Redwings game.
The hotel was conveniently located. Walking distance to the Joe Louis Arena but detroit doesn't exactly inspire feelings of safety, so a nice bonus was the free shuttle offered by the hotel to the arena and the nearby entertainment dist... | 3 | null |
Service
I found this hotel to be dirty in the guest rooms, the banquet food and service to be poor but I did get exceptional service from Ben Davisson. Ben served a group of us after we had a horrible dinner and we went to the bar for a better repast. He served us immediately and was informative on the wine selection. ... | 2 | null |
Good location for exploring the city
This hotel looks nice from the outside, the inside, rooms included, are outdated. There is currently (June 2012) a refurbishment going on in the reception area.
The lobby is on the 3rd floor which makes going to your room a bit complicated.
The room are big enough, but would expect ... | 3 | null |
Would stay again
Four friends from Minnesota just stayed for a fun girls weekend. We booked our stay here for affordability, and the free parking. Once there, we were totally pleased with the friendliness of everyone....parking attendants, desk and concierge. They all went above and beyond to help us with directions, r... | 5 | null |
An OK Airport Hotel ---
The rooms are pretty good and the service is above mediocore. As I've stayed in so many sub-standard hotels lately this one is certainly one that can be described as at least the minimum a hotel should be. The fitness center is nice but the pool is almost non-existent. | 3 | null |
Bad Service
We usually like our rooms cold, but with the AC next to our bed it made my nostrils soo dry, I couldnt sleep and my nose was hurting for 3 days.
We checked out the next morning. Its been two weeks and we still havent seen our $50 deposit that we paid for one night stay. | 1 | null |
Hotel is great - noise level unbearable
This is really a good property: clean, affordable, terrific staff and location. I should have known there was a noise issue when there were earplugs on the nightstand. It's too bad that the railroad and trolley go right behind the hotel. It seemed like the train was going through... | 3 | null |
Air of neglect.....
We stayed at the Roger Smith in early October. The good aspects are the large room (we had a 'junior suite'), the comfortable, big bed, the central location of the hotel, and the free wi-if.
However, beyond the lobby, the hotel has an overall feeling of neglect hanging over it, and needs a thorough ... | 2 | null |
Worst Experience Ever
Evidently they clean with full strength bleach and ammonia and never rinse them and that creates a toxic smell....but they must be trying to get rid of bugs and mold that still remained however. Attempted to sleep with window open (dangerous to do so!) and still could not..the smell was horrendous... | 1 | null |
Hotel 140 Boston
We made the mistake of pre-paying for 5 nights to save 15%.The room was very small and uncomfortable. There were 2 hangers in the closet.. The shower was hardly adequate and the heating/cooling didn't work right. The mattress was horrible and my back still aches. While trying to get some sleep, someone... | 1 | null |
Fair price for an average room.
Great price for a good, clean room. Breakfast was simple, continental choices. The breakfast staff kept things continuously stocked. | 3 | null |
HORRIBLE EXPERIENCE
The room was dirty and housekeeper indicated she "cant give any face towels due to they were all dirty"..very small elevator, hallways and rooms...inconsistent and very unorganized service!!! The door latch to our room entrance door was broken upon arrival...which wasn't fixed until after the worst ... | 1 | null |
Hilton better than the Marriott
The staff and GM here actually want you to be a repeat customers. This was not true of the Courtyard by Marriott in Chevy Chase. Spend your money here when you are in the DC area and you'll be glad you did. | 5 | null |
Excellent location near TIme Square and subway
Stayed here for 4 nights. This block has several hotels side by side, all with small lobbies and only a few rooms per floor but 30-40 stories high. Our room on the 8th floor (one of just six) was small but all the space was well utilized. The room size is typical for New Y... | 5 | null |
Love the Property
I stayed at the Anatole for a conference in June. The hotel is fantastic. All of the public spaces are well maintained and full of art. The moving sculpture is worth watching for 15 to 30 minutes. I enjoyed walking around the hotel just to enjoy the space.
The rooms in the tower are very nice. My roo... | 4 | null |
Good location, small rooms and poor service
The position is good as we were closely located to Times Square. The room are small. We had the air conditioning leacking for 3 days. Nobody bothered to sort it out.
The manager did not do anything about. They promised to send a voucher for a free night which two days later I... | 2 | null |
Excellent sensitive service
I recently had an excellent restful stay in this intimate serene hotel. I arrived exhausted and beginning to have a very bad cold. The staff was observant and processed my reservation with care and rapidity. I felt that all of the staff tried to anticipate your needs. This was very comfortin... | 5 | null |
Comfortable but lacks important facilities
I stayed here for a full month whilst doing academic research in DC.
The upsides:
1. a mini kitchen means you can save muchos $$$ on food - DC restaurants are pretty expensive and not especially good value
2. the rooms are cleaned and serviced regularly
3. the location is goo... | 3 | null |
Great location
We stayed here for 5 nights in late Sept-early Oct. We found the front desk staff to be welcoming,pleasant and helpful. We stayed in a small room (the one pictured) which had a very nice roomy bathroom. The bed did press against the wall, so it was a bit awkward getting out in the night. However, the bed... | 4 | null |
Stressful
I stayed here for 2 nights in September and unfortunately it has turned out to be the most stressful stay at a hotel for me ever. But more on that later. What is the hotel like? Its worse points are that it is located right next to what appears to be the main homeless square in Washington DC. And so I don’t a... | 1 | null |
not bad
i just stayed here on business and thought it was a nice place. the service was very good; from the front desk to room service to housekeeping and the valets, everyone was courteous and friendly. the food i ordered from room service was good but the menu was pretty limited. my room was clean and decent. i liked... | 3 | null |
the beds may be small but the rest is large
Great location offering spetacular views and balconies.Super supportive staff. Pool scene is great with next door paddling options | 5 | null |
Impressive Property with Room for Improvement
Location is excellent for doing business at the Navy Yard and the property is nicely kept with well appointed rooms. Quality of the bedding and furnishings was great and the rooms exceptionally clean. Unfortunately many of the perks one associates with the chain are missing... | 4 | null |
Excellent Manhattan Hotel!
My family and I recently stayed at the Tryp....(my husband and our two boys 4,7). The hotel was beautiful, clean, safe, and the team was very accomodating and friendly. We had arrived on an overnight flight from LA to NYC and got to the hotel at 6am. Not only did we get to check in wayyyy ear... | 5 | null |
Space Needle Sunsets
My husband and I loved our brief stay here. The location was ideal - 4 blocks from Pike's Place and lots of great restaurants and shopping. The view from our room (which was nearly all window) was stunning and made a very romantic scene after coming back from dinner. The beds really are heavenly! I... | 5 | null |
Amazing Boutique Hotel
What can I say?? This is one great hotel! A friend and I stayed here for four nights on a girls trip. The hotel is beautiful and very clean. The service was awesome. All of the hotel workers were willing to help in any area they could and were quite funny. Its also located in a great spot. Your w... | 5 | null |
Not Good!
Its a good thing we were at the Zoo and Sea World most of the time. The wifi is slow, the room dirty and the carpet worn out. The air conditioner was loud but it was too hot not to use it. I would not stay here again if it was the last room available...just keep driving till you find something else. | 1 | null |
Very Basic
We couldn't get anywhere else for the time we wanted to go to San Francisco and we found pretty much what everyone else found. It was more like a large B&B than a hotel. Staff weren't particularly helpful, decor wasn't to our taste, wifi tempremental upstairs but we knew that before we arrived thanks to the ... | 2 | null |
Customer service awful
I stayed at Hotel Intercontinental Times Square New York for three astronmically expensive nights starting Wednesday, November 29. The first day, no maid service ever occurred. After two follow up phone calls and a visit to the front desk, I finally had someone deliver a few clean towels...at 9 p... | 1 | null |
drinks, breakfast in the heart of downtown.
This was one of the best hotels to stay at in DC. It was right in the middle of Washington DC, walking distance to pretty much everything. If we didnt walk, we took the subway which was very convenient as well. The best thing about this hotel that not a lot of people know abo... | 5 | null |
A Birthday get away in New York!
We just got back from our trip to NYC and I am bummed that it is over! I was able to get the Travel Zoo deal on Hotel Mela which made the stay possible for me to add an extra day in. It was great!!! The staff was very helpful and accommodating. Took our bags and held them when we got in... | 5 | null |
Excellent Hotel near the Galleria
I usually stay at the Westin at the Galleria when I travel to Dallas, but the Westin was full, so I opted to stay at the Le Meridien, which is just across the street from the Galleria. The hotel has been recently renovated, was very easy to find, had a great restaurant/bar near the lob... | 5 | null |
Don't let the lobby or website pics fool you
This place is a typical old world NYC hotel. I have stayed in at least 50 NYC hotels and this was one of the worst especially considering the rate. I stayed at a Courtyard Marriott two blocks away the night before for $50 less and it was way better. The lobby is very elegant... | 1 | null |
DISGUSTING
I checked in late on the first night of what was to be 2 nights for business. The place was dingy, but passable. Upon getting up in the morning, the sun was coming in through the window and I noticed a dried substance on the headboard with was white and still had some residue on it. I am guessing it was ejac... | 1 | null |
Marriott Waterfront
Stayed 2 nights at the Marriott Waterfront; If your impressed with the pool, do not be! The web site pictures make it look amazing, but reality is the pool is pooly maintained, needs cleaning and painting, and is very small. The plastic curtain haninging ove the middle of the pool (between the indoo... | 3 | null |
Nice hotel - good location and views!
Hotel staff made check in easy and quick. Hotel room was clean and pillows as selected on website were on bed upon check in.
I had a view of the empire state building out my window. If you go up to the roof bar you can see the East river, Empire state and Chrysler building, unfort... | 4 | null |
Good value for a place to rest your head
I stayed at the Corktown Inn while working a promo job for the Belle Isle Grand Prix. As a solo female traveler, I would recommend this place. It's not the nicest place, but it's cheap, clean enough, and the staff is nice. After reading some reviews, I had my doubts (especially ... | 3 | null |
Nice hotel, Nice staff, Great food
Stayed here in Charlotte a few weeks ago during the DNC, lovely hotel. Rooms were nicely appointed, very comfortable beds, nice toiletries, large screen tv in room. Though this was near airport, never heard any airplanes. The hotel has a nice lobby bar and an indoor/outdoor pool. The ... | 4 | null |
Basic but very good!
A basic hotel with excellent service. Hotel itself would be a 3, it's old, but the staff bumps it up to a 4. When we needed to drop a rental car off at the airport the night before our flight, they offered to come get us at the rental agency if a shuttle back to the hotel was not offered by Alamo (... | 4 | null |
Modern rooms, wonderful service, & the Blue Duck Tavern
My husband and I have stayed here in the Park suite and the Executive suite. Both have very modern decor and the bathrooms are incredibly awesome. The Park suite bedroom is a highlight because two sides of the room are entirely windows. The service is wonderful an... | 5 | null |
Good for those on a budget; comfortable; nothing to right home about
I stayed here for 3 nights during a convention. It is a great location and is safe and clean. The rooms are small and tight but they are clean and safe. There are several great restaurants right across the street including the great French Restaurant ... | 3 | null |
Not worth the money
We stayed here for one night to catch an early morning flight to Kauai. It is not worth the money we paid (about $100 including tax and fee).
Our room is small and old. We waited more than 30 minutes for their shuttle to pick us up at the airport.
We don’t recommend this hotel to anyone. | 1 | null |
Great hotel
We stayed here for 5 nights July 1st-6th and had a corner room on the 6th floor.
The room was quite large ,the shower was fantastic, and the staff very very helpful.
I recomend this hotel. | 5 | null |
good service, clean room - strong smell of bleach
close to airport easy access to 281 hwy.. friendly service..easy ck in / clean room however when i enter the room i smell bleach in the bathroom.
I will come back again at this location. | 3 | null |
If it wasn't mandated I wouldn't be here
I have stayed here three times for work as it is the only approved hotel in the area. Any time that I have stayed here I have never had a request followed through. I called up this morning to make a request to have a room on the street side of the hotel, so that my cell phone wo... | 1 | null |
Super Cool
cool place to stay, cool staff, and cool location! | 5 | null |
The best hotel, in the world!
We recently stayed at the Setai as part of our honeymoon to the USA and I felt compelled to write a review to comment on how fantastic the hotel was. Like many of the reviewers of this hotel we had excellent communication from their Personal Assistant, in our case Kimberly Small. Kimberly ... | 5 | null |
Girlie Trip
I booked this hotel prior to reading Trip Advisor reviews and was a little nervous about it, as it was a trip for me and my oldest friend celebrating our 40th birthdays. We were both more than pleased with our choice! Reception staff were nothing but helpful, friendly and cheerfull. The room was spotlessly ... | 5 | null |
Very unimpressive
I just spent two nights at the Sheraton Downtown and came away unimpressed. The location is great, the staff reasonably friendly, the price not bad ($179 a night) but that's about it. My room on the 10th floor was old and needed renovation. The plug sockets in the walls were loose, so every time you u... | 2 | null |
Don't stay in this hotel
I had a very bad experience with this hotel. The service is bad, price is high compared with the low quality, cleanliness is not a priority and despite all that, it's very old, must pay for internet (which is slow). Also, they charged me a different rate from the one I booked at booking.com, bu... | 1 | null |
I would not stay here again
Let me start by saying that this motel is in avery good location quite close to Beale Street. I am not sure how safe it is at night, but that was not a concern for me. Still, I would never stay at this place again. The rooms were small and felt cramped with 2 full size beds. I stayed 2 night... | 2 | null |
DO NOT BOOK
This was one of the worst hotels I have ever stayed in, although it is in a good location.
One lift not working and the other one very very slow and seemingly easily confused! Intermittent Internet in the lobby only, kept dropping out and requiring a new access code which could only be got from the receptio... | 1 | null |
great room, friendly service, good price
Priceline brought me to this hotel at a great price. I was impressed upon entering the hotel and felt good after being checked in by Danny. The room was modern, clean, and quiet. | 5 | null |
Brief Visit to New York
The Moderne hotel is very well located for central New York. I was disappointed with the room as it had no view, the room looked out onto the fire escape and the adjacent wall. It was comfortable enough wih a few exceptions we just used it as a bedroom The snacks provided were too expensive. alt... | 3 | null |
Should have sign CONDEMNED!
Booked 3 days and stayed only 1 night!! Rugs had iron burn marks, mattresses very OLD, coverlet dingy, torn sheets and awful pillows!AC only cooled up to the 1st, room, forget about the dressing area and bathroom. Oh, the bathroom window didn't have a lock. Found frozen Coke bottle in fridge... | 1 | null |
Beautiful hotel almost in the shadow of the airport!
This is a great hotel with comfortable, quiet rooms and (most amazing!) free parking right by the airport! They offer a free airport shuttle for travelers but it's also a convenient hotel for local business travel between Wilmington, King of Prussia and Philadelphia.... | 5 | null |
reasonable price
I think this place is so reasonable price because this place is located in midtown of New York.I like this place because it's reasonable.It's very near time square and port authority and board way but it very old.If you mind about the price and want to live in mid town and convenience to transfer a tra... | 3 | null |
Thank you Jason!
Great location and nice concierge. At first I wasn't happy with my room or view and I contacted the front desk and they immediately provided me with a new room. This allowed for a much more comfortable stay. If you're used to a South Beach W, this is not it. Typical room size for NYC. What I thought wo... | 4 | null |
The Worst Hilton Property In the US.
I consider myself dedicated hilton member - i have been either diamond or gold for quite a few years. I value the great customer service, room upgrades, executive lounge, and hospitality (like shorter line) I get as a valued member.
This hotel offers nothing. If it is nothing for VI... | 1 | null |
Wonderful hotel in SoHo
A boutiquish, cute hotel in a great location. The bar next to the pool on the roof with a great view of the downtown, midtown and NJ.
The service is friendly and helpful. I could not memorize where the lobby vs the restaurant vs exit were, otherwise a great place in SoHo. | 4 | null |
Really more of a 3.5 star
We stayed in Seattle for 5 days over the New Years weekend. We won the room through a Priceline auction and got it at what we thought was a good price. The location was great in that it was on the water, but it was quite a hike or a cab ride to get anywhere.
Plusses:
GREAT shower!
On the wat... | 4 | null |
The location is the thing
This hotel wows you when you walk into the huge lobby and see the amazing views from the upper floors and the 40th floor bar. But the rooms are dated and in need of an update, especially the bathrooms. The staff is very nice, though. | 4 | null |
Dirty, noisy
Hotel was noisy, room was not clean and was way overpriced. Specifically, dirty sheets, blankets left on pull out couch, cockroach seen in bathroom. Requested a blanket by front desk, none delivered. Would never again stay @ this hotel. | 1 | null |
Big expectations, even bigger disappointment
Charmed by many historical references of Belleclaire posted on the hotel's website I booked a Deluxe Queen room with Expedia.com.
Having asked (and paid extra) for the "city view room" I got a tiny room adapted for guests with disabilities (I have none) with a sliver of vie... | 2 | null |
Staff was great - whole building and infrastructure needs rehab
I'm with PeaceCorpParents on this. The staff was great but the this "grande dame" needs a serious overhaul.
Heating/cooling - good luck getting this to be consistent.
Noise - we could hear cleary voices in the other rooms and even people urinating. Not g... | 3 | null |
good location but dont expect to sleep!
good location..true..good price off season, true..clean..true..however the walls are so think you can hear every bump, walk, or drawer close in all rooms near you..and door slam all night while people come in and out..had to purchase ear plugs to make it through and our family ha... | 3 | null |
Second chance on this one and still bad.
Okay everyone. If you price line, you will get a terrible room in a lousy location, They do this by matter of policy. I have now stayed here some 6-7 times because the hotel "grabs" by price line bid. There are trains going by all night if you have a eastside room around the out... | 1 | null |
First class hotel great location
Key card needed to access floors from elevator is nice touch. Restaurant is adequate and service good. Pool area and small sun deck with jacuzzi seem very family friendly. Rooms and beds are very well thought out and comfortable. Needs a little face lift though as bathroom grout and car... | 4 | null |
Nice Hotel Great Location
Stayed here for 4 nights in August. The hotel is in an excellent location with plenty of eating/shopping options nearby. The rooms were very nice and reasonably roomy, only a shower no bath. The staff were very friendy and the swimming pool an excellent facility to relax at after a day touring... | 4 | null |
Easy Stay
Very nice Comfort Suite. Easy to get anywhere in San Antonio for there. Great indoor hot tub and pool. Nice breakfast. Helpful staff. Only had two issues, one of the two ice machines did not work and the Internet went out for about 24 hours. Would stay there again. By the way it is not really close to Six Fla... | 4 | null |
We'll come back.
I just came back from a stay at this place. Yes, the rooms are small. I would recommend coming here no more than a weekend - if that much- because the size might frustrate you. But it had the basics for us and the room was clean. that's all that really matters. A plus is that there is a safety deposit ... | 3 | null |
Nice Stay
Nice small hotel. Very clean, well appointed. Not walking distance to anything, but close. Food from room service was excellent. Older hotel, so room on the small side - this was only a problem when two people were using the bath/vanity area at the same time - not much room to walk around, especially since th... | 4 | null |
The Standard ... standard for trashy
We stayed there for 2 hours before we checked out and booked another room at another hotel. This place is terrible. We stayed in the large room on a Saturday night. Thought the pool on top would be nice, yes, but far from tranquill. After we checked in they put up ropes and security... | 1 | null |
Unfortunately, hotel quality can change within months
I didn't want to have to write a bad review of a hotel that I have stayed in many times for several nights at a time. However, it appears that the owners of this hotel have started to cut back in order to improve their profitability. It started with my being asked a... | 3 | null |
Whats changed???
We've used this property before for out of town family visiting,, it's been greatin the past, but on this occasion they needed to work on the cieling over the pool,, so no pool. my daughter called the desk about the laundry, was told where an what, she carried the clothes down only to find a sign that ... | 2 | null |
Seriously people, its not THAT good
Not sure how people are giving this place 5 stars. For what it cost, the level of service must surely make it a 3 at best. For starters, you'd expect the staff at a 5 star hotel to actually answer the phone - but the service number was NEVER answered when I rang it. The staff general... | 2 | null |
The Roger
the rooms are quite small but manageable. Biggest complaint is the lighting. In the bedroom and the bathroom the lighting seemed a bit dim. We ate lunch in the mezzanine restaurant and later had drinks in the lobby bar. The bar was a bit drafty because of its closeness to the door opening to the outside. | 4 | null |
Truly Mediocre
Maybe this just isn't my type of hotel...
We arrived after making reservations for a Junior Suite. We were told that they actually had none available even though we had booked one 6 months prior to staying there. The problem had something to do with their online reservations system they said... It was st... | 3 | null |
Trendy but over-priced and disappointing
We have been wanting to stay here for ages and have been in the bar many times, so were excited about this stay. Check in was smooth and the lobby itself is really cool, very chic. Then we reached the room and were immediately disappointed - yes, it was only a standard room, but... | 3 | null |
Blackmailed into this $500 per night for a small bed room...
Blackmailed into this $500 per night for a small bed room, filthy barthroom! When I came back Saturday evening , I found the door open as the cleaning crew did not bother to lock it. The breakfast was rudimentary.
I have been to $90 a night Best Westerns in ... | 2 | null |
If you like new, this is it
This property is a tale of two hotels.
I stayed one night mid-March on a Priceline reservation.
Having just recently opened - even smells new - this hotel is ideal for anyone into new.
For those of us into service - this is an entirely different hotel.
To be honest some of the following may... | 3 | null |
Nice property, apologetic staff, great room
We stayed for one night before the San Jose Fantasy Faire and were very disappointed by check-in. We were the only ones at the check-in desk and had to wait for 15 mins. before being helped. A manager of the facility was no where to be found. The cleaning staff were the ones ... | 3 | null |
Want some hot water to drink, you need to pay
We booked this hotel for good reviews and the location, but found out there is no coffee maker in the room. This may not be a problem for many people, but I like to green tea or just some hot water. Also I can barely remember any hotel I have stayed does not provide a coffe... | 2 | null |
Tiny single bed!
When I booked the room there was no indication I would be given a TINY room with a very small single bed. Old carpets ..smelly and the smallest bed I have sly on since college. When I tried to leave before checking into the room they refused to give me a refund and had major attitude saying well it nev... | 1 | null |
Off the beaten path, quiet, clean, convenient to downtown
April was super helpful, pleasant, and very competant. Great prices, would definatly stay again. Local restaurant was good, taxi's readily available. | 4 | null |
La Quinta con La Cucaracha
My wife and I stayed at this hotel for 4 nights(June 24-June 28, room 255). It was our 15th anniversary trip. My bad hotel choice ruined the trip. You need to have RAID ROACH KILLER to stay at this hotel. We had to kill 4 roaches during our stay there. My wife even found a roach crawing on th... | 1 | null |
Great location, but bring your own toiletries!
We got into San Francisco about an hour before check-in. I had called ahead and requested a quiet room due to past reviews read on Trip Advisor. The desk clerk indicated that the hotel was full to capacity and that we'd need to wait until 3pm to check in. As we walked away... | 3 | null |
Times square experience
My family and I stayed for 4 nights in this crazy location. Location wise, the hotel is hard to find due to the construction at the entrance blocking the signage. Outside this hotel is everything you would ever want to experience about NY and Times Square.....wow, the insanity of thousands of pe... | 4 | null |
Great City, Great Hotel, Great People
My boyfriend and I chose this hotel based upon the free shuttle to and from the airport and its downtown location, but it was much better than we could have ever imagined! Upon arriving at the airport, I called the hotel unsure how the shuttle service worked. They responded with sa... | 5 | null |
Worth it in Midtown
The hotel was fine. The staff was really the highlight of the hotel. Very warm and . We arrived. To early for check in and they were more then happy to store our bags and move them when the room was ready. Same with the departure. They arranged car service and when the car was stuck in traffic they ... | 3 | null |
Location is amazing....
The location of this hotel is amazing - you can stand at the front and see the Alamo, or go out the back, and be right on the Riverwalk.
The Q Restaurant (amazing BBQ) was closed on Sunday/Monday. Unfortunately our trip was on Sunday/Monday - but we did have a brisket sandwich in the hotel bar (... | 3 | null |
Not a value for the money
The front desk staff is very unfriendly and unhelpful and it makes you feel like you are staying there for free by the way they act. That was not just my impression but also my friends that were with me shared the same opinion. We had an incident on the second night of our stay. We had a mouse... | 2 | null |
No Internet
Checked in for a 14 day stay. Went up stairs and was ready to skype with my family, who I have barely seen in the last month and a half, logged into the internet and NOTHING. I call the front desk and they tell me, "yeah, we are having a problem with the internet". I understand that issues arise, however wh... | 2 | null |
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