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Love Country Inns, but this was a dissapointment
Every summer we have stayed at various Country Inn and Suites as a family of four. We love the private 1 bedroom suites so my husband and I can watch tv and relax after our girls go to bed. We usually love the great breakfast and the value for what you get. I never expec... | 2 | null |
Excellent choice!
We stayed one night in the hotel as we went to a concert in NYC.
The hotel has a good location, just few streets from New York Times.
The room was spacious, very clean and comfortable. We had like a small kichinette in the room for wine or Champagne, at choice. The bathroom was quite large and had ni... | 5 | null |
Dont waste your money
I stay in Best Westerns all the time this is the worst one i have ever been in. i made a reservation for two queen beds and when we arrived and got to the room they only have full size beds. The rooms are small and the tv is falling apart but lucky it works, there are no plugs in the room excet fo... | 1 | null |
a good deal - check it out
I am a fan of the HS concept. This was a mainly business trip but with 2.5 days of sightseeing. Place is convenient with rental car; easy to get on freeways, near the midway, etal. Free weeknight dinner not as good as (for example) HS in Chicago, but filling and you can always cook. Like all ... | 4 | null |
A Clean Well-Lighted Place
My sister-in-law and I spent 3 nights at The Stratford. We had a very quiet room-212. It was small but comfortable and clean with two twin beds. We didn't bother with the elevator (other reviews said it was slow) as there was only one flight of stairs. Everything was provided that we could wa... | 5 | null |
disappointing stay
We traveled with our 15 month old toddler. The room was not cleaned properly. The carpet was dirty. There were stains on the sheets and the whole hotel had an icky odor (I had to wash everything we took when we got home). There was a pile of towels in the hallway ALL weekend. Our towels were taken an... | 1 | null |
Amazing and Clever
The SLS is the only hotel in LA for me. I have stayed at all of the "hipster" spots but have never experienced the level of service and sophistication that I find upon each visit to SLS. Between the ever accommodating staff, the excellent food and the uber-sexy decor, there are no aspects of this exp... | 5 | null |
I'm not happy with this hotel
I'm not happy with this hotel, poor in loungh, features, kids area, laggage staff (they Do not move do not receive
It is good reception especially Mr. Sadk, location | 2 | null |
Would not stay at this hotel agein
The rooms are dated and overpriced. We are early risers, and at almost every hotel and motel we stay at (including the $40/night Wyndham Super 8 Motel), there is complimentary coffee in the lobby early in the morning. When I inquired about this about 5:30 AM, I was told I would have t... | 3 | null |
Had a great stay.
Had a great stay here mid August. Comfortable room in the big twer out back which made it so easy to get to the trolley stop. (about 500 yards away) Kelly's Steak House was amazingly good and affordable, and the food at Trelliises Garden was very very good as well, but the service was amazing. The onl... | 4 | null |
Noisy but nice room and good location
Nicely located downtown SFO with lots of bars, restaurants and shopping closeby. The room was newly renovated. ANYHOW! Every morning at 7am, the wistleblowers of some restaurants selling tickets was so anoying that we never could sleep in the mornings!
Overpriced for sure. Conside... | 2 | null |
Worst exprience ever
e and a close friend stayed at the hotel recently over the weekend of June 23,2012. After a long a trip from central california up to the bay area, I went up to the front desk and wanted into to check into my room. As I arrived to the front desk, a hotel associated asked me some questions. She aske... | 2 | null |
Nothing in the area and hotel needs work
We arrived at this hotel around midnight a little unsure of the area and we follow the signs to underground parking (unsecure). We carried our bags up stairs (no elevator) and we greeted by a lady at the small front desk behind the glass. After chatting for few minutes she event... | 1 | null |
Always happy to be here again
The Pacific Terrace is our favorite getaway for a couples escape. The only place in San Diego where we can sleep listening to the ocean waves which are just 50 feet away. Breakfast outdoors by the pool, dinner on our terrace (brought in from outside) or a stroll down the boardwalk to a gre... | 5 | null |
Unacceptable Standards
Firstly, this is my first review on TripAdvisor as I usually tend to call the hotel's General Manager with either praise or disgust. I certainly do not have time this week to offer suggestions over the phone so here it goes:
Hotel is located in downtown sector near financial buildings with bars a... | 1 | null |
To Old & Overpriced
Booked for 4 nights, and we stayed one. Bungalow in the "Hibiscus" section. Interior had been partially redone, but plumbing was noisy (pipes banged) minimal hot water, and the people next door seemed like they were in our room.....because of an ill fitting connecting door. Property is 50 yrs old, a... | 1 | null |
Great group golf trip
Just got back from a lovely ladies golf trip. The courses were fun, the resort property beautiful and the bads really are 'heavenly.' I'd definitely go back with kids and family. Its a great all around experience, not cheap but a great value. | 5 | null |
Standard hotel with PHENOMINAL beds
My daughter and I stayed at this hotel for Spring Training in 2012. It met our needs well, but didn't excel in much of anything. Except, of course for the FANTASTIC beds. I am very particular about beds, and have traveled pretty regularly. I've tried a few hundred different beds. Thi... | 3 | null |
disgrace hotel
Everything is approximate here, personel is mostly unkind and only looking for tips, wi fi didn't work properly or at all, electronic lock of the door also gave us trouble (it worked only one key of the two, we had to change 10 keys minimum). they suggested a private taxi for the jfk costing 65 usd inste... | 1 | null |
comfortable rooms in a great location
From this hotel, you can easily walk to Water Tower Place, Miracle Mile shopping, Navy Pier and a bunch of local pubs, restaurants and breakfast places. Of course, you needn't go out for breakfast as it is provided, along with many healthy options. The staff here couldn't do enough... | 4 | null |
Went the extra mile...
I planned a surprise 15th anniversary getaway at this hotel and initially picked it on the strength of the Hilton brand and its location. As I booked as a part of a Broadway package and not directly with the property, I had some initial challenges when I tried to make special requests. However, t... | 5 | null |
Avoid breakfast and be careful with AC. Rest o.k.
We just spent one night here since we had an early flight the following morning.
It is easy accessible and parking lot right in front of the hotel. The room is very spacious and clean.
We had a room with two queen size beds. Free Wifi and the possibility to print from P... | 3 | null |
Save your money
I happened to find this hotel on the internet and signed up for the business perks - you were supposed to get free wireless, a bottle of water, early check in and late checkout. They also sent me an email with My Affinia an online concierge to order pillows and experience packages (free). Well let me te... | 2 | null |
Even Animals Does Not Wanna Stay at This Horrible Hotel !!
I can tell you just this words " DO NOT BOOK A ROOM AT THIS DIRTY AND HORRIBLE HOTEL"
I have paid 3 nights for this hotel to expedia But i didn't stayed and couldn't get back my money.
Room are so dirty and whole hotel smells cigarette.When i went to room i fee... | 1 | null |
Nice hotel, but nothing special
All the extra fees annoyed me. Fee for wifi, fee for parking, outrageous fees for the mini bar. Seriously, you'd pay the same price for one can of Coke that you would buy a 24 pack with. That is just unnecessary. We booked on Hotwire, so got a great deal. It was a convenient location, cl... | 3 | null |
Less than satisfactory front desk staff
I stayed at the Sheaton Seattle for three nights in April. Checking in was a nightmare. The front desk was understaffed and clearly not competent in helping customers check in. The couple in front of me was waiting over an hour to get a room. They had prepaid and booked months ag... | 3 | null |
Room was not ready...
Biggest complaint, as mentioned in other reviews, was that my room was not ready on time.
The lobby looked liked a refugee camp, with so many families waiting for their room. A Japanese family arrived at 3:30 ( check-in is 3pm) only to be told that their room would not be ready for 90 mins.
I was... | 2 | null |
Convenient, Clean
This location is great if you need to be anywhere near the Market Center area of Dallas, or even Downtown (5 mins away). The hotel itself is older, and looks like at one time was pretty nice. However, it could use some renovations. The room we had was very clean and i had no problem with it at all. Th... | 3 | null |
Hawthorn Suites at Universal City Texas
We enjoyed our stay at this facility. The room could have been a little cleaner and the bathroom needed some repair. The breakfast was great! The new televisions were nice as well. The mattress was a little too firm for us. All in all we will stay here again. | 3 | null |
A little worn out but still a good value
This is a good hotel and spacious by NYC standards. Rooms are appointed nicely with mini kitchenettes, fridge, stove and microwave. Furniture and bathrooms could use a little refreshing as they are showing their age and signs of wear. There was a stained towel in our bathroom an... | 3 | null |
Poor Customer Service
We were there with a Groupon offer. While the reservation process was smooth, once checked in. we asked for a room with a bigger bed. Front desk said that it was our deal to have that room and no changes were available. No free internet. If you want Wi-Fi you have to pay. In our package were inclu... | 2 | null |
Fantastic small hotel, wonderful staff
Spent four nights here with the husband, loved it. Room was spacious by non-chain standards; plenty of amenities, including good-sized safe, iron, excellent TV, etc. Bathroom and shower were all impeccable, with nice toiletries and well-maintained. The welcome note with brownie wa... | 5 | null |
Great Hotel
The Westin St. Francis is a great place to stay. It's right in the heart of Union Square and close to everything else SF has to offer. The staff at the hotel was excellent. I highly recommend staying there for your next visit. | 5 | null |
Hotel of Class
There are good hotels, there are nice hotels , there are average hotels and there are classy hotels. The thing that separates them are the attention that is paid to the details. The Hotel Sorella just has that ambiance of class. From the time you enter the main entrance which is a wood staircase to the t... | 5 | null |
Embassy Suites not the best
I brought my family to Chicago for a gynmnastics meet my son was participating in. The Embassy Suites was one of the hotels selected for gymnists to stay in. I reserved room 738 and 739 and the lay out of the rooms was great. But in 738 when we tried to get hot water in the shower it took ov... | 3 | null |
Clean, sassy, and convenient
We found our room to be very clean, all the modern conveniences, etc - just what we needed for our stay in the Hollywood area.
The hotel is 'sassy' in that they have made successful efforts to style the hotel in the hey days of Hollywood- photos of the stars, 1950's colors and fixtures thro... | 4 | null |
Enjoyed My Stay!!!
Enjoyed my stay at Phoenix Park. I was pleasantly surprised by how nice my room was. I stayed one night in September. I travelled in and out of Union Station - so the location was perfect. I would definitely stay here again. | 4 | null |
Stay elsewhere.
This hotel has a perfect location right in Times Square, that is the only good quality of the hotel. We stayed here this weekend (June2012). The hotel did not have our reservation and until I found it on my I Phone we were stuck, once I proved myself we were given a room which was an upgrade due to thei... | 2 | null |
Sleek and Clean. Great Location! We will return!
We visited the Bryant Park Hotel the first weekend in February 2012. We chose it based on Trip Advisor reviews and location. We were extremely happy with our choice. The entire place is sleek and modern from the moment you walk inside. The hotel staff are very friendly a... | 5 | null |
This is a Fairmont??? Not!!!
As a preface, we have stayed in Fairmont hotels in Vancouver, Toronto, Ottawa, Pittsburgh and have never, never had this type of experience. My husband and I stayed in this hotel early August. It was the most horrible of stays. Upon checkin, we upgraded to the gold floor room. Let me prefac... | 1 | null |
More minuses than pluses
I was at the Sheraton Bay Tower for 8 nights and found that there were more negatives than positives with this hotel.
Bright spots:
* great view of the marina
* quiet for being so close to the airport
* we had free parking with our rate
* we had a very friendly and good server at the poolside... | 2 | null |
What the Doctor Ordered
My parents have been staying here for many years when coming to MD Anderson. I was able to arrange to stay here on a Saturday night recently and now understand why this is the place to stay when visiting MD Anderson. First of all, guests have to be patients or family members. Therefore, all of t... | 5 | null |
Just like living in NYC
I have to start by saying this place is amazing! It feels more like home than a hotel.
With a discret entrance...the hotel isn't even signed out front. This makes it feel more like an apartment building rather than a hotel. However, the service is exactly what you would expect from the best hot... | 5 | null |
Business meeting
Meeting room en c-3 was very poor. Not addapted to hold 40 people. Air conditionning not working well: Sometimes it was too cold and then too hot. Screen on the wall for the presentation is very small and was impossible to see the slides from the back of the room.
Card key system for the elevator not ... | 1 | null |
Nightmare
We travel to San Diego every year. We have stayed at many Hotels. Last year we stayed at the Hyatt Regency in La Jolla . My wife kept saying the carpet smells bad and the rooms are out dated. So by looking at the reviews we decided to stay at the Hyatt House this time.
This was by far the worst hotel experien... | 2 | null |
Hands down THE worst!
Where do I begin with this hotel? First and foremost, wifi internet on this hotel SUCKS big time! The speed is so bad that it's even slower than dial-up and you constantly get disconnected. Secondly, my half-finished Gatorade was stolen from my room when the cleaners came in to tidy up. There's no... | 1 | null |
Worthwhile - historic, classy, and business friendly!
Always a great hotel experience. The hotel appears to have gone through some renovations while maintaining its historic appearance (oversized closets, crown molding, bathroom tile, door fixtures). Do not forget to experience the great executive floor lounge, its lay... | 5 | null |
The renovation is superb
I just completed a stay and was taken by the renovation. I checked in quite earlty and was given my room without hesitation. The corner room , Tower area, was quite nice, more like a junior suite. The tower has a very Oriental feel to it, and the staff maintains the property. The only issue was... | 5 | null |
An exceptional hotel to say the least...
This is the most attentive and cordial staff I've ever encountered. Every detail was handled above my expectations, and the amenities in the room was a welcome change from most "premium" brands we utilize. The Penthouse patio deck and bar affords the most elegant view of the riv... | 5 | null |
Brown Palace - great people, OK hotel w/ a high price tag
Brown Palace is a grand old hotel w/ incredible architecture, excellent staff & good location. Price is high but a good place to stay for a special ocassion. | 4 | null |
great experience!
Staying at this hotel was such a great experience. The room was comfortable and clean. The staff was friendly and helpfull. Without a doubt I would stay here again.
The location is excellent, couple of blocks to the subway, the neighborhood is beautiful and there are many restaurants to choose from.
... | 4 | null |
Good location for Theater
We spent three nights at the Hotel Mela in May.The hotel is in an excellent location for NYC theater, Times Square, and the half-price theater TKTS booth. It's an easy walk to Rockefeller Center also. Subways are very nearby. That said, it was impossible to get a taxi from the hotel. They did ... | 3 | null |
Bed bugs
Do not stay here! We travel alot and have never encountered bed bugs. But the day after we got home from this hotel my husband noticed about 40 red marks all over his legs. We researched to see what bed bugs bites looked like and sure enough, he had them. It was like he was bit in rows. We have stayed in lots ... | 1 | null |
Overnight stay
The hotel staff is courtious and friendly. The shuttle service is free and the drivers are friendly. They will even suggest a nice place to eat at a nearby resturant. The gym is adiquate but small and there is a nice small pool to swim and relax indoors. The rooms are clean and comfortable. If you do for... | 4 | null |
Don't let the internet photos fool you.
The good: microwave, mini frig,
The bad: room size: don't let the internet photos fool you, the rooms are small. Vending machines: they were all empty on our floor! The whirlpool in the pool area was 'under maintenance'.
The ugly: the fan in the bathroom didn't work. Imagine fo... | 2 | null |
Fourth world type of hotel
This place should be rating-less. I am a professional, and I have been to many hotels across the world - I can say this hotel is the worst place I have ever been. Most of the time, you can tell a good hotel from just a good reception area. When I first checked in, I noticed doors into the rec... | 1 | null |
Small rooms and windows that do not allow you to see out
This hotel is well located with pleasant service but beware of the queen size rooms unless you like to feel you are sleeping in a basement. These rooms are very small and the windows (which face a small shaft) are glazed in a way that does not allow you to look o... | 2 | null |
Convenient & value for money
Overall a great place to stay, away from the crowd especially at Times Square. Highly recommended for families traveling with children. The only thing lacking is a self service laundry facility. | 4 | null |
homeward bound
I understand that the hotel is in the middle of a renovation, but for the price I would have thought the accomodations not up to standard. I use Days Inn quite often when I travel. I am a rewards member. The staff were very pleasant so that helped. | 3 | null |
Nice hotel, but the crass art betrays their poor taste
The service and room amenities seem decent. The restaurant downstairs messed up the food order twice. The parking garage set up is unusually challenging and inconvenient, even for Houston. The feature that ruins the zaza experience is undoubtedly the pictures of na... | 1 | null |
Friendly staff, noisy elevators and loud doors.
The staff were friendly and very helpful. Our room was on the 18th floor of the city view side.Room 1806 which shared a common hallway with 1804,the Space Needle side did not have shared hallways however.The noise the doors made late at night as well as throughout the day... | 3 | null |
What a great surprise
Made a last-minute choice for this before a morning flight, and so glad we did! The room was lovely, 3rd floor with a mountain view away from the elevator. Such a great change from a regular hotel room. Staff were extremely pleasant and went out of their way to be helpful. Would stay again in a he... | 5 | null |
Bad Service
We was told our room was ready after waiting an hour and a half. I opened the door and the room was completely trashed from the previous occupants. The place smelled it was not clean. Signs all over telling us to remove everything from our vehicles. The security cameras were aimed at the ashtray outside not... | 1 | null |
Great location, basic rooms
This is a perfect place to stay if you don't mind a small room and an even smaller bathroom. All the beds are queens - only queens, which I didn't understand as I had the impression we would have a king. Mattresses are very soft. The location next to Davios restaurant is a plus, especially i... | 3 | null |
Great value with coupons
I thought that $50 was a great deal so I decided to stay here.
Positives:
- Clean enough
- Things work as it should
- LCD tv
- Easy access from interstate
- Dining options close by
Negatives:
- Ants in the room
Overall an okay stay for one night. I can understand why a previous reviewer didn't ... | 3 | null |
A Delightful Experience
After reading some of the negative reviews posted, I felt compelled to give an account of my experience. Yes, the hotel is undergoing a massive rennovation--it was built in 1928 for goodness sake! I knew this ahead of time and expected some glitches. My 20 year old daughter and I stayed in a ren... | 4 | null |
Nice hotel - Just a couple little things
Would recommend getting a room on the upper couple of floors. I was on the 2nd floor (nice because that is were the breakfast is) but you get the road noise. He friends on the top floor and the road noise was almost nil. Also, they do not have "blackout: curtains like most hotel... | 4 | null |
Impromptu San Francisco
We Pricelined this hotel at around 2 AM on Friday night before the Veterans day long weekend. Since we had no plans and SF is close by we thought, why not spend two nights in the city. At around $122, with tax this hotel was a ridiculous value. We were on the 18th floor with a stellar view of Ye... | 4 | null |
Great Location and Great Value
Despite some of the poor reviews that have been posted, I was very pleased with my first stay this past week. Got a nice room on the 15th floor. Staff was very helpful For the value, this is the best Starwood Property in Chicago! The property reminds of many fine boutique hotels I have en... | 5 | null |
Good Expericne
It was my 2nd visit to Boston, and I would stay in this hotel. Great location, my bed was super comfortable, and I had a large room with a great bathroom. Everything was clean, the front desk staff very helpful. The concierge was great. Lots of attractions within walking distance - shops, good restaurant... | 5 | null |
Great location but noisy room
Stayed here for 2 nights. Location is fantastic as has been said in other reviews. The breakfast was very welcome with lots of fresh bread etc.Our room was on the 9th floor. We had Premier Queen room with complimentary soft drinks and water and a coffee machine. The bed was very comfortabl... | 4 | null |
Great Layover
We had a great layover here in Sept. Rooms were quiet, Pool was awesome, bkfst was decent, and at night during the week they had a light dinner. We had good customer service. The only down side.. they say they have an airport shuttle but it was only 6am till midnight. We had to leave early in the morning ... | 4 | null |
A very nice hotel that is not so business friendly
Recently stayed for several nights. A nice facility and friendly staff, and that is worth a lot to me. Clean, comfortable rooms.
I say not so business friendly for a couple of reasons. The rooms lack safes in which to lock a laptop computer and other valuables. You can... | 4 | null |
This has been the worst hotel we have yet encountered!!
Several issues:
First of all the shortage of staff for over a year reflects in the quality of service(11 room hotel). Like all previous comments did we too, have to wait for 15 minutes in front of a closed door at the hotel. (this was after three o clock as indic... | 1 | null |
Going to a Baltimore home game- this is the place to stay
The employees were great! Room was clean and bed was comfy. Excellent service! The hotel is literally blocks from the M&T stadium so it was great to walk and not have to find parking. They offer hotel shuttle to the harbor-- it was a great weekend and it was nic... | 5 | null |
AVOID AT ALL COSTS
This is the first time I've ever written a trip advisor review. Even a motel 6 that looked like it had been the scene of a violent murder (i.e., blood all over the floor) avoided a poor review but this place takes the cake. The difference between this place and that blood splattered motel 6 is that i... | 1 | null |
Much more than a usual Four Points
This property used to be a boutique hotel--the Hotel Montgomery--so the property has a lot of nice finishes and rooms are large and comfortable. (You might want to see how the building was moved to its current location by checking out the "Hotel Montgomery Moves" video on YouTube.) I ... | 4 | null |
Great lobby, tiniest rooms ever
I booked this hotel on Hotel Tonight where I often see it featured. The price was right and you can't beat the location if you're going to any Broadway show. It is directly across the street from the theaters where the "Gershwins' Porgy & Bess" and "Nice Work If You Can Get It" are playi... | 3 | null |
AVOID THE 30TH FLOOR AT ALL COSTS
We have stayed at this hotel many times over the years. Most of the rooms (not all, as we found out on this trip) are laid out as small apartments with the bedroom and living areas being separate rooms, which we greatly enjoy. On this trip, we were given a room on the 30th floor, the t... | 2 | null |
Not so Grand
Rooms are very nice with great city views. Location is OK as it is on a isolated part of the river walk but you are only 5-7 minute walk from the more bustling part of the river walk. The biggest problems are the size of the hotel. It has over 1,000 rooms which is very problematic during busy time. I check... | 3 | null |
Decent infrastructure awesome staff
We arrived here in the hotel's opening week.
Save for a few minor issues with the infrastructure - toilet clogging up, windows could use some more soundproofing, our safe broke down- the hotel is definitely in the top range when it comes to quality.
What will really make me come back... | 4 | null |
Nice hotel
Clean, very
quiet, comfy bed, basic breakfast, nice staff. Would stay here again. Very good price for New York. View from window was the Empire State Building which was great. Location of hotel was in the Korean area which was near Times Square but a bit of a walk. Only negative was the elevators were extre... | 4 | null |
Nice hotel but the heater is not working.... :(
Its 65 degrees in our room and we are cold. They say this section of the hotel doesn't have enough people complaining, to turn on the furnace for this wing. What???? | 3 | null |
Hotel Zaza is alot of fun!
I am a frequent business traveler who enjoys trendy boutique hotels like the W hotel. Every time I go to Dallas I stay at Zaza. Its a great hotel that always has a buzz of fun going on especially at their restaurant Dragonfly or poolside. Last week, they had a rave brunch called Sunday School... | 5 | null |
We prepaid for our room but they didn't have one for us.
We prepaid for our room on Expedia and called the motel before we came. They neglected to tell us they were remodeling and had no rooms available. When we got there, they tried to put us in a room four blocks down the street in a really creepy motel. The room did... | 1 | null |
Great hotel in an excellent location
I have stayed at The Drake on a number of occasions and the staff and accommodations are always top notch. The rooms are well appointed with magnificent views. The location, just steps from Michigan Avenue, could not be better. Perfect mix between modern day conveniences with old ti... | 5 | null |
Good location,valet crew needs work
This hotel has a good location for those looking for a place with several restaurants and bars surrounding it. There all sorts of trendy, hipster bars, Starbuck’s and Hookah shops up and down the streets to the south and the east. The rooms were cleaned everyday and with the exceptio... | 4 | null |
Terrible customer service!
We stayed at the rivington for 5 nights, during this time there was very little interaction with the staff as the lobby is on the 2nd floor, so we were not told that breakfast was included in our price , so we never ate breakfast there.When we checked out the girl on the desk processed my cre... | 1 | null |
I Wish I Had Stayed Somewhere Else
AKA White House is not a real hotel. It is a long term service apartment building masquerading as a hotel. It has a front desk for check-in and maid service once a week. There is a lobby bar but no restaurant or room service. There is no doorman to open the heavy doors when you get th... | 2 | null |
Great location, average JW Marriott.
In recent years I stay at the JW when I travel to San Francisco. The location--just off Union Square--is great. Walks to downtown, BART, Lombard Street, the Caltrain stain, and other parts of the city are very easy to do.
As always, I was greeted by extremely courteous doorman and f... | 4 | null |
Convention hotel NOT a Hilton
I am a Hilton Diamond Member and usually love most Hiltons. This one did not measure up! The lobby is utlitarian and has many obviously non-hotel guests sitting around. The service was attentive and pleasant, but cannot overcome the negatives. One A Tower elevator was out of commission for... | 2 | null |
Met my needs
Room was fair with caulking in bathroom needing touch up. Provided only a saucepan in kitchenette - a frying pan would have been nice. Meets the needs of extended stay customers. TV has many channels which is nice and free Wifi is always appreciated. | 3 | null |
Easy luxury with kids
We took our 3 kids to NYC to celebrate our 20th wedding anniversary. We knew we wanted to stay close to theaters, but away from the constant daylight of Times Square. We also wanted 2 adjoining rooms and a certain amount of luxury for this special occasion.
The Michaelangelo was perfect in every w... | 5 | null |
Nice hotel - parking situation wasn't my favorite
This hotel is located in a cramped, busy part of town. It was difficult for me to pull into the little driveway to get checked-in. And it was REALLY difficult for me to park in the parking garage! I don't have a small vehicle and found the narrow garage difficult to nav... | 3 | null |
Good but not great
Overall, this was a good stay. The rooms are decent sized, and they are clean. The bathroom shower was not as clean, but it was a good size as well. The fitness center, though small, is nice. The location of the hotel is good.
One thing to note, however, is there is no bar in this hotel. There is a ... | 4 | null |
Convenient location, helpful staff
We just returned from a two day visit to Philadelphia to take in the beautiful Barnes Foundation, the Museum of Art and the delightful Magic Garden on South Street. We stayed at the Comfort Inn which is convenient to the public bus lines that took us up to the Museum District and back... | 3 | null |
hot damn mess
the outside was a hot mess then gone to the room they had to come with us to up the door and no key to hold on to so when you need to go some where you would have to go to the office and have them open the door again... the toilet did not work and no phone no remote and it smelled bad... i would never go ... | 1 | null |
Don't Even Consider American Inn
Although it is a cheap option for visiting one of the most excellent places on earth, Graceland, please avoid this place. We arrived at the hotel, $172.00 for 4 nights was a great deal! Until, the woman (behind the glass) told us to check our room out before we checked in. So, we drove ... | 1 | null |
Needs Renovated!
The saying "You get what you pay for." is true with this hotel. Good price, but the hotel needs major renovations! The elevators are frightening. Our room was fine as far as: the air conditioner worked, there was a bed to sleep on, close to stadiums. I heard complaints from other people staying there a... | 2 | null |
Good experience but lacked a few points - USAF Graduation
We stayed here from July 25-29, 2012 during our sons USAF Lackland AFB BMT Graduation. We reserved and got a handicap room since our daughter is in a wheelchair. The first room we got to was hot and very humid upon entering. The sheets, pillows and towels all fe... | 4 | null |
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