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review stringlengths 61 22.4k | label float64 1 5 | __index_level_0__ int64 |
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I WILL NEVER STAY HERE AGAIN!!
The hotel is old with surface touch ups to try to make it appealing. There was a thunderstorm one of the nights and our ceiling leaked the carpet by the window was soaked. They ran out of face towels and towels. The towels we did have smelled like mildew. The beds are terrible the mattres... | 1 | null |
This was ok for the price...
We stayed only one night and found it hard to get to. We had a GPS that helped us get round. We found the front desk people very friendly and our room was clean and neat. We get the senior rate, and it suited us just fine. | 3 | null |
Great hotel, location & price.
Accommodation in Seattle can be expensive. This hotel is very reasonably priced, located just off Pioneer Square, close to shops and restaurants and public transport (light rail). It appears to have recently been completely renovated in a period theme. Rooms are small but well equipped co... | 5 | null |
Good location for business and vacation
The hotel is well located for business in Mira Mesa and San Diego area. Easy access to tourist areas as well (Balboa Park, Safari Park in Escondido, and beaches.) Hotel staff is excellent, though few maids seemed to speak or understand English. Parking and freeway access is good ... | 5 | null |
Beautiful decor, very comfortable!
My Husband and I went for a short weekend getaway and Magnolia fit the bill. The decor was modern and beautiful. The room was elegant and spaceous. We slept very comfortably. We enjoyed the ambiance of the lounge and lobby cocktail hour and milk and cookies. The complimentary buffet b... | 4 | null |
Not like most Red Roof Inns
Those who travel regularly with Red Roof Inns know what to expect. That can not be the case with this facility. Half the rooms are unusually small (see other reviews here). Don't count on finding an electric outlet to plug in an item like a cell phone charger. The parking spaces are unusuall... | 2 | null |
Airport Hilton is convenient
Clean, convenient, and quiet hotel. Excellent value. Very close to the airport, and on the bus line to the city. Taxi cab ride was $30 with tip, but bus isn't much longer, so I would advise taking it if you want to see the sites downtown. | 5 | null |
Traditional hotel with pleasant staff
LA Athletic Club is conveniently located with an incredible fitness center, warm and welcoming staff with well appointed rooms. While the building is older, the rooms are big, comfortable and allow for a quiet night's sleep. Love the iHome to charge my phone! | 5 | null |
Great weekend. Great place to stay
We were in San Diego for a family wedding. My immediate family had three rooms. After an exhausting flight from the east coast and an annoying experience picking up a rental car, the front desk staff was a breath of fresh air. They were friendly, helpful and efficient. Even though we ... | 5 | null |
Great staff!
This stay was a very short one - but the staff were terrific (as they have been on previous stays at this hotel)!
The 4:40AM shuttle bus driver was helpful - he had a great sense of humor (needed at 4:40AM - before the chickens were awake, he said!) - and we arrived at PHX in good time to catch the flight!... | 5 | null |
not impressed
I never thought id write a bad review,We stayed Aug. 8 The hotel is good if you have a plane to catch. property is at the airport. Other than that, we travelled with 2 kids had requested a rollaway bed and were informed at the last minute that yes they did have them but, we could not because we had a doub... | 2 | null |
Comfy and yet Overpriced
The beds in this place are amazing! So comfy, feathery, luxurious. BUT, stained which I was not expecting. Not sure if someone had their nature but there were red spots on our bed. Look at the pictures to verify. Very overpriced. I have been at $50 a night motels with bigger rooms and more to o... | 3 | null |
Enjoyable stay, but...
I stayed at this famous Hotel while in Washington for a conference. The building is steeped in tradition and history which hits you from the minute you step through the door.. Staff were helpful but there are are language diffiulties.. Not easy for a non spanish speaking scotsman to be understood... | 4 | null |
Dirty and Smells Musty
I would not recommend this hotel to anyone, and I will not stay here again. I stayed here on a recent business trip and did not change hotels only because my days were so long and I didn't want the hassle of dealing with moving all of my belongings. Here are the issues:
1) Front desk staff was th... | 2 | null |
Not for Business Travelers
I Checked into the hotel after 10PM and asked the night clerk if they had a business center in order to print my boarding passes for the next day. She told me that the business center and fitness center are closed fron 10PM until 8AM. This is the only hotel that I have ever stayed at that I c... | 2 | null |
Average
Overall, the hotel was fine. The staff was very friendly and and the pool was very nice. The back entrance had quite a bit of garbage (beer cans and cigarette butts) scattered around. My confirmation said that there would be bath robes provided, however, there weren't any. Also, the hotel boasts that there woul... | 3 | null |
Perfect location for overnight stay before/after flights
We chose this hotel for a short (we had to leave at 4.30am) overnight stay at the end of our holiday before flying to Dublin via Newark. It is extremely close to the airport and I thought it would be very noisy but we got an inside room which was quiet. Dennys is... | 4 | null |
Beautiful
Loved the room and the view. Very nice facilities. The bed was fairly firm- kind of hard. There was a strange noise one evening upstairs like pounding on the ceiling- someone running or stomping- went on for about an hour. Other than that, the staff was great and the room wonderful. Thanks. | 5 | null |
Horrible TV controls and early departure fee
On a whole this is a very nice hotel with a very nice room. However, the tv remote control is the worse I have every dealt with. It would take me 5 minutes to go from channel 3 to channel 25. It would take many presses of the remote control button for the channel to change r... | 2 | null |
My most expensive disappointment
I surprised my kids a lavish trip to NYC for Christmas. We booked Broadway tickets with a backstage tour, reservations at amazing restaurants, limo service, shopping excursions, a carriage ride in Central Park, tickets to the Statue of Liberty and Ellis Island and the icing on the cake:... | 2 | null |
Disappointed with Service
We arrived in San Francisco after an overnight flight and made it to the Hotel by mid to late morning - exhausted. The front desk receptionist was unsympathetic, curt, and unhelpful. So, we had a very poor initial impression of the hotel. While the front desk continued to deliver poor service,... | 3 | null |
Horrific Hotel
The wallpaper was falling off the wall in hotel room, shower head barely attached, the AC keep the room same temp as outside (94 degrees), phone didnt work in room, they didnt clean in 2 days in 4 and for half the stay there was a tampon applicator on the hallway floor with 2 bloody fingerprints on wall ... | 1 | null |
Nice hotel - helpful staff
The staff at this hotel is very friendly and will go out of their way to assist you. The location is nice as it is close to Old Town San Diego which is not as kitschy as I thought it would be. You are very close to many restaurants and art galleries/shops to explore and it feels pretty authen... | 5 | null |
We deserve better!
I really like to patronize the city that I grew up in by wanting to plan a yearend gathering at this historical location. However, the moment we arrived it went downhill.
1. Staff was not available to help us with our luggage.
2. We had to find the luggage cart ourselves, which I only saw two that ar... | 1 | null |
Convenient, clean, and comfortable
Just in from the East Coast, didn't expect the jazzy decor which was enjoyable. The room was very clean and comfortable, everything just as it should be. Breakfast, while at an extra charge, was reasonably priced for all you can eat from omelets made to order, Belgian waffles, fresh f... | 4 | null |
The reviews say it all - do your homework
Lovely historic hotel - vintage charm - the location of the hotel is scary at night, we had a few unpleasant expereinces - we will not return . | 2 | null |
Nice Location, Nice Stay, Great for Conferences
Very good stay here. Although I can't understand why there is no hot tub there. It seems hotels in DC don't want to fool with hot tubs anymore! They have plenty of room for one by the pool. This is my only caveat about this place. Also the breakfast didn't have any biscui... | 5 | null |
New York Hotel...
Great location...less than 10 min walk to Central Park, and less than 15 min walk to Times square!......subway entrance right outside the 55th street door.
Room was small even by British standards! could have done with an update (paint, carpets, wallpaper etc) but it was comfortable, and after a god d... | 3 | null |
Bang for your buck!
You really can't beat this hotel for its price and location. Just steps from Chinatown and minutes to Union Square, this was the perfect launching pad each day for all of our San Francisco adventures. Our room was clean, spacious and we came back to adorable towel animals on the bed each day. What a... | 4 | null |
Not staying here again.
The location is great. In town for the SJ half marathon, a good nights sleep would be nice. However the rooms are LOUD, non- smoking, but smokers smoke right outside your room. The rooms are old, beds are uncomfortable. Not staying here again | 2 | null |
Nice stay while on business
I stayed here for 4 nights while in town on business. The hotel has great facilities to work while away from home (we used conference rooms on the 34th (I think) floor. Front desk and Concierge were very polite and helpful. As some other reviews state, there seemed to be a lot of crickets th... | 3 | null |
Convenient
We needed a convenient hotel for a short overnight.
This is right at the airport.
Its windows have not been upgraded, so there is some noise from trucks, etc.
However, it is clean and convenient, and offers a light breakfast for those who leave early or are not in the mood for a full breakfast at that hour. | 3 | null |
MOLD, MOLD and more MOLD
Stayed 3 nights here last week and the showers were so gross and covered in black furry mold!!! The hot water in the shower went from hot to cold to hot to cold throughout the length of your shower!! The light fixture in the shower was hanging down and broken. There are too many hotels in NYC f... | 1 | null |
Tired and run-down!
No matter what the cost - it is NOT worth it. The place needs a major face-lift or a bulldozer (I vote for the bulldozer).
Don't let the photos on the web page fool you. this place is really bad - starting with the bad smell and going all the way to the very old beds.
The only 'funny' thing was what... | 1 | null |
BED BUGS!
One night in this place and everyone was covered in bed bug bites! Management was very matter of fact about this disgusting problem. Left early after one night...three night had been reserved. Never stay here! Beware of this place! | 1 | null |
Great hotel at a GREAT price; right Downtown
This is a nice hotel, friendly staff, lots of amenities at a great price. Right in the heart of downtown so walking distance to many great sights, bars, restaurants. | 5 | null |
The Problem After The Stay
I have stayed twice at this hotel and will never go back. Me and another family stayed at this hotel on the same floor. I stayed 1 night, the family member stayed 3. I checked out and got a receipt that with my name and charge on it. A few days later I check my bank account and I was charged ... | 2 | null |
sleepless in seattle
the location of this hotel is great we have stayed here before had minor problems but this stay was above and beyond!! The keys not working and having to run down to the lobby every other time was a minor problem. The dirty dinner tray left outside our neighbors door was ok too until it started to ... | 2 | null |
A Great Place to Stay!!!!
I fly into Dallas weekly and have been staying here since February, I absolutely LOVE this hotel. The rooms are great, the beds are comfortable, and the quiet zone is perfect. All of the employees that I've come in contact with are excellent. The front desk personnel truly show great professio... | 5 | null |
Amazing, Transports you back to Sinatra Era!
We were staying in the Astoria for the June back holiday and the hotel was everything I expected and more. We arrived to a glamourous welcome but too early for our room (11:30am to be exact).The reception staff told us to start enjoying New York and took our number, kindly a... | 5 | null |
Recommended!
My stay at the Amalfi Hotel was a great experience. This hotel scored high in my book for everything a hotel should be. A wonderful central location - a few minutes walk to the magnificent mile, great restaurants, Millenium park and an El stop. The staff was extremely friendy and polite and more importantl... | 4 | null |
HORRIBLE DON'T WASTE YOUR TIME OR MONEY!!!!!
DO NOT BOOK...there's no elevator..the rooms are the size of a matchbox...bathrooms are ridiculously small and not very clean...the pictures are very deceiving and the rooms are WAY over priced...although they're reasonable for NYC....but if they're reasonable and look nice ... | 1 | null |
Great location / Dated decor
Two night stay in a Carriage room (split level) was adequate and clean, but in definitely need of attention. The coat closet in the entry no longer had a door, and the mirrored closet door sliders in the bedroom no longer slid. The decor in the room and in the lobby is in serious need of an... | 3 | null |
Average would be a compliment
I stayed at this hotel based on a recommendation by a co worker. My stay consisted of a week. By most of the reviews I read on this hotel, I clearly could not have stayed at the same hotel. I would not recommend this hotel. I arrived early evening and the clerk was doing nothing yet behave... | 2 | null |
I'd stay there again.
We tried to get a hotel close to the water but the prices were out of sight. The Majestic had gotten good ratings and we got a good price. If you are looking for modern and sleek this is not the place but we loved it for its old world charm. We spent time in the lovely bar and met some other frien... | 4 | null |
Jacksonville Airport Hotel (Formerly Clarion Hotel) WARNING: DO NOT STAY HERE - EVER!!!
Jacksonville Airport Hotel (Formerly Clarion Hotel) WARNING: DO NOT STAY HERE EVEN IF YOU ARE DESPERATE!!!
This place doesn't look anything like its pictures on the internet so BEWARE! That the STAFF was overall accommodating and p... | 1 | null |
Great River Views, Nice Place
I should preface this by noting that we had a convention rate of about $149/night (before taxes) which made this a decent value. I may have evaluated it differently at $250/night…
Stayed here a week or two ago for a conference. No complaints. Service was consistently good. The room was ver... | 5 | null |
Decent hotel, but *NOT* dependable
I'll explain my rating, because this hotel was clean, the buffet was average but good, got a decent price on a hotel reservation website-- this hotel was good for spending a night. HOWEVER, the main reason one would consider an airport hotel is usually because A) you arrive late at LA... | 2 | null |
When you have to sleep in the city that doesn't . . .
I was so tired of paying high prices for fancy NYC hotels and spending so little time in them. Give me clean, convenient, and reasonable price. That is this hotel. It is dated, not fancy, but it was clean and the room was a decent size. I'd come back at night and fa... | 4 | null |
Not Terrible, But Not Great
We stayed at Yotel for 5 nights starting April 5. It was our first trip to New York, so I don't know how the Yotel compares to other New York hotels, but I was not overly impressed. There were good things and bad things though, of course. We were travelling as a family and the bunk beds were... | 3 | null |
Yuck and Double Yuck!!!
Because this hotel is in a fabulous location for attending programs in Davies Hall and/ or the War Memorial Opera House, we chose to stay while in The City.
We were greeted by no one, and sat in the driveway where we were told by the doorman to wait for someone to park our car. The doorman was i... | 2 | null |
Prefect Location
We stayed for two nights with a nine year old. It was a perfect hotel with its swiming pool, restaurant, and location. And wonderful Concierge who was more than willing to work with a nine year old request. Great room with everything we needed. Would go back in a minute. | 5 | null |
Old world elegance....
Arrived at this historic looking hotel after a full day taking in the town of Sausalito. Check in was very fast and easy although i must say the girl checking us in could not have less of a personality. She, thankfully was the only person we came into contact with working at this hotel who was vo... | 4 | null |
A very disappointed Diamond Member
I have stayed at a lot of Hilton hotels including HGI across the country, but I have never had this kind of experience before. We checked in late on January 6th 2012 in the HGI and my room key could not be prepared, because the system was down. We were tired and just wanted to go to s... | 1 | null |
did the job...
It's not the typical Millennium Hotel you'd experience in the Middle or Far East. They very well know that their location is superb and with that alone they have a solid edge to build on. With this in mind, they're definitely not interested in improving other aspects such as service, furniture and overal... | 3 | null |
Absolute perfect location!!!
We just spent a long weekend in New York with another couple and we absolutely loved this hotel. It could not be in a better location. 6 blocks to Central Park, 6 blocks to Time Square, 1 1/2 blocks to a play, 2 blocks to subway station and a 20 minute express train to the Yankee game. The ... | 5 | null |
Shame rooms did not live upto customer service provided
This hotel is not worthy of it's rating. It seems to get by on its reputation and 'coolness' without delivering accommodation to the rating expectation. Whilst the customer service provided by the staff is excellent - professional, courteous and respectful at all ... | 2 | null |
Very nice but don't bother unless you are R-C Status (not Marriott Status)
Stayed at this hotel for one night. Originally planned to stay 4 nights. I am Platinum Marriott but had never stayed at a Ritz. I checked the website carefully (I thought) and even called and inquired as to what my elite status conveyed at the R... | 4 | null |
Made it! Yes...it is possible to stay here 3 nights and it's OK! :)
Just completed my 3-night stay while attending a conference nearby. It started out pretty decent, and finished with a pleasant conclusion. The middle...nothing that I couldn't live through.
As several have mentioned already, this "motel/hotel" is extre... | 3 | null |
Good place to stay but expensive-Residence Inn San Antonio Alamo Plaza
We stayed overnight in a suite (two bedrooms and shared living room) at Residence Inn. The hotel is close to the Riverwalk, to the theater (where we saw Les Miserables). The building is huge (top floors was renovated). As always, in Residence Inn, t... | 4 | null |
Fours Seasons Doesn't Disappoint
The rooms were extremely spacious and I only had the standard King room. However, I did have a small balcony overlooking Logan Square, which was quite nice. The room was extremely clean, which I very much appreciated. The staff was helpful and friendly. I didn't eat in the restaurant, b... | 5 | null |
The Fairmont- Service Above & Beyond The Rest!
My wife was celebrating a milestone birthday so we headed to Seattle 2-9-12 for an evening at the Fairmont Olympic Hotel. From the time we arrived the service, attention to detail and quality around us was incredible. Due to the occassion they up-graded our room at no extr... | 5 | null |
Overbooked, but charged for stay.
On April 28 around 6pm made a reservation via 3rd party online reservation system and received email confirmation the reservation was made; even had a confirmation #. Arrived at hotel and a very nice front desk agent (I think her name was N'sha)? told us their were no rooms available a... | 1 | null |
Great night away!
We stayed one night with our kids for the Bedtime stories/ pajama party package for February school vacation. It was even better than we imagined! Not only was the room very spacious, clean and beautiful. But my kid's backpacks were filled with goodies and LL Bean slippers! The evening entertainment w... | 4 | null |
Internet access is poor
I was there on a business trip, so having Internet and paying by Company credit card was importatnt to me.
Internet in the rooms are not free, and quality of connection is very poor.
Also, dont book a cab with them as the price they gave me and what the driver cahrged were not the same. it cre... | 2 | null |
Magnificent Setting
Beautiful property, Desert Oasis. Expansive lobby with several restaurant options. Happy hour specials daily. Multiple swimming pools, so plenty of room. Was here for a conference which was well run. Rooms were spacious & full of ammenities | 5 | null |
In need of major renovation
Hyatt just took over this property from Wyndham in June. Renovations have not started yet and will not start until December. The location is great and when Hyatt works its magic the hotel should be wonderful. The decor is very dated and the televisions more so. We were in a suite and the TV'... | 2 | null |
Incompetent Staff
So unhappy with our stay on Saturday, a stay I was very much looking forward to. I booked our room with my debit card, as that is what I had handy at the time. However, when checking in I presented my credit card as my form of payment. Not an unusual occurrence, I'm sure. However, a check of my accoun... | 2 | null |
double charged!
I have booked a 5 night stay at the hotel through the hotels.com and was charged full amount for it on the same day. Two weeks after the checkout, to my surprise, hotel charged me the same amount to the different card I have given them for incidentals at the check in.
Also, the first three days of stay... | 2 | null |
If you like rooms in the size of a shoe box, this hotel is for you
The hotel is perfectly located in Columbus circle area right near central park. The rooms are well designed and in a great shape but they are so small that 2 people can't be on the floor at the same time.
I have booked this hotel via priceline and paid... | 3 | null |
Room Made Loud Noises and was dirty
Listen..I typically love all Hilton Brands and because of this I earn Diamond status most years but, this was the first time staying at this location and it was pretty BAD. The room Heater/AC was making this loud banging noise and because of this we could not sleep. Plus, the room wa... | 2 | null |
Yuck
The pictures of this place are very deceiving. Yes, the hotel is huge, close to the highway, shopping, lots of restaurants. Thats about where it stops. The rooms smell like a retirement home, very outdated although they are large. HD Tv's in the room...but none of the HD channels work. Housekeeping is rude, not th... | 2 | null |
Courtyard San Diego Old Town Has it all!!!!
Very rarely does a traveler stumble into hotel/motel that is the complete package!!! The Courtyard San Diego Old Town is located in an extremely covenient location to anything and everything in San Diego.This includes being a nice walking distance to restaurants and shops in ... | 5 | null |
Like home, but better!
If you happen to be in from out of town (or out of the house for home renovations for two weeks...or two months) this is a great place to stay! Honestly, it was hard to leave, even if the new floors at home were gorgeous!
Here, you may still get up and go to work, but every day THEY make your br... | 4 | null |
Staying at the Days Inn while a family member was at Johns Hopkins.
The staff was great; very helpful, I very much appreciate the cooperation with the rates and getting us back and forth to the hospital. Not really your problem but sometimes when I needed to sleep there were construction noises. | 3 | null |
Historic Hotel
This is a "historic" hotel"... this to be is becoming "tired hotel"... the location is great to the area restaurants and shopping but the qualify of the hotel product is poor and the fact it was a train station converted into a hotel makes some limitations in architecture that impacts in sound and smoke ... | 2 | null |
Do not stay at this hotel
I was visiting Phoenix with 2 friends and found the Hotel San Carlos through a popular online booking site. I was originally pleased when I called the hotel to see if they offered any additional discounts from the online source and they knocked ~$20 off the per night price. The rating was 3.5 ... | 1 | null |
Good location but average in all other ways
Great location and big rooms which are rare in central NY but the service is average and the room smelled of stale smoke (obviously an ex smoking room and the smell hasn't been removed). I wouldn't recommend it unless you pay for one of the exec floors which I understand are ... | 3 | null |
Price & location!
We spent 6 nights in NYC at the Marrakech Hotel. There are so many positives about this hotel, the location being a big one for us as we weren't that fussed on being in Midtown amongst the hectic tourist traffic but needed to still be close by. Staying on the Upper West Side worked well as it's a bit ... | 4 | null |
Overall Good Stay
The W Hotels are not my style, they're too flashy for me, but I got a great deal here so I decided to give it a shot. Checked in rather early, they were able to accommodate me and upgrade me for free, which was much appreciated. Had a corner king room with a spectacular view. The windows really are am... | 5 | null |
One night is too much for me - Never again!
Not for the business traveler - or anyone! The service was awful. First, I checked in at 10:30 pm and was told that I had a package awaiting me, and I could get it after 8am the next morning. I had a breakfast meeting which started at 8am - that's why I had the package overni... | 1 | null |
Great Location but old and uncomfortable!
Just came back from a conference there, stayed 3 nights.
I'm an SPG Gold member so I assume I even got the upgrades that go with it.
We had 2 room in 2 separate towers.
both rooms are old and dirty, bathroom had foul smell and extremely outdated. peeling wall paper. not even a ... | 2 | null |
not happy with our stay
My family just visited this facility this past weekend and to say the least, it was not worth our hard-earned money. The room we stayed in had a broken headboard, a remote that didn't function, and dirty crumpled up sheets for the pull-out sofa bed. The water park, although my kids had fun, wasn... | 2 | null |
excellent location
Stayed here for the weekend. Hotel is VERY nice and in an exellent location. Most sites are walkable, or a very short subway ride, or cab ride. The staff was very helpful. Rooms are nice and updated. Would definitley return to this hotel for my next trip to Boston. | 4 | null |
Looks gorgeous in lobby....
This hotel definitely focuses on 1st impressions as the lobby area is gorgeous. I have stayed in 2 different rooms, and both were in the same shape. The walls are scratched/scuffed. They look like they need a thorough scrubbing. The floors have beautiful carpet, but it looks dirty. Our room ... | 1 | null |
Nice location & room, thin walls
The hotel is in a great location right across from the Prudential Center in downtown. Overall very nice hotel and room however, the wall rooms are a little thin you can hear more than normal murmuring noise from the room next door or hallway, full tv conversations or phone conversations... | 3 | null |
nice staff but....cockroaches!
we had a large group of rooms reserved for our group...approx 20 rooms. Two different rooms on the 2nd floor and the 3rd found cockroaches !! staff was very apologetic. offered free breakfast! | 2 | null |
Great Employees but hotel lacks in cleanliness
I experienced the same frustration as the previous guest when trying to locate the hotel. While turning around I happened to come across the property. The hotel, from the outside is impressive, and has great landscape and building decor. When I walked in, I was immediately... | 3 | null |
Loud A/C Unit & Poor Maid Service
I have been a loyal Hilton Honors member for many years and generally really like Hilton Garden Inn's. I have stayed at this particular HGI many times, and been please for the most part. My most recent stay at this HGI however was quite poor.
For starters when I checked in I informed ... | 2 | null |
Extended Stay America, San Ignacio, San Jose
We had the unfortunate experience of staying at the Extended Stay America while waiting for our house to be remodeled. We had maid service once in 6 months and only because I requested it. We had to get our own towels and more often than not they didn't have any so we had to... | 1 | null |
LAZY STAFF, HORRIBLE CUSTOMER SERVICE
I was forced to stay here for a conference I had at the same hotel for a week. Upon checking in I was double charged for two weeks instead of one. That was $1000+ gone from my account the associate at the desk didn't seem to care and didn't bother to even get a manager. When I aske... | 1 | null |
disappointed with management decisions made and not followed through
Excellent concierge and breakfast (great staff!) and location!
Very disappointed with support offered at from desk. On arrival (after 24 hours travelling) we were offered a room with a king size bed, despite a note on the booking form asking for 2 bed... | 2 | null |
Wannabe Luxury
This hotel is trying very hard to be trendy. The rooms are tiny. I've stayed in many hotels through Manhattan, and this is by far the smallest room I've been in. The room seemed very clean, but there was urine down the front of the toilet in the bathroom. The towels and sheets and toiletries are all prem... | 2 | null |
Beautiful setting, clean, convenient
The setting is lovely. My room was on the second floor facing the pool and had a balcony with a chair and table. From my balcony I had a view of the mountains. Room was very nice, standard for what I expect from Marriott. Housekeeping was especially early (rather than tardy like som... | 4 | null |
Not good.
Unfortunately I found this La Quinta in a state of disrepair. Everything needs updating from the carpet to theTV to the paint. The check in staff was excellent, but our room was not cleaned. This hotel is in a decent location but I probably wont try to stay here again. The rate was good $84.00, I guess you ge... | 2 | null |
Best hotel near the beach!!
The staff at this hotel are very helpful and pleasant to work with! My fiance and I became engaged while we were staying at the ocean beach hotel, and now are planning our wedding in their BEAUTIFUL courtyard! Very convenient location. Lots of places to eat and shop near by and located RIGHT... | 5 | null |
Would not return...
My husband is currently deployed with the US Army and he was able to return home to me for a single weekend so I booked a room at Kyoto because I thought it would be a great fit. I booked the daycation package and wrote the staff a comment when I reserved it through your online reservation site that... | 1 | null |
Great Staff & Location
The front desk, bell captain & valet supervisor made for a great welcoming and exit on my one night business stay. Dhasi made sure I understood why they moved my GPS unit when I could not find it in my car. When I stored my bags during my daily meetins, the bell captain gave me a cold water bottl... | 5 | null |
Location, location, location but not much else to recommend it
Ideally situated for convention attendees at the Hynes Convention Center. Stayed in South Tower room and was disappointed by the small size and unappealing room with dated furnishings. Bathroom miniscule with poorly draining sink, peeling wallpaper. Had to ... | 3 | null |
Not bad. Good for young children and families.
The water park is pretty fun for a few hours, but it gets VERY crowded. Not much to do there for adults unless you bring the kids. Expensive drinks and food.
The resort staff was nice, and I had a great massage, and my wife had a pedicure that she enjoyed. The spa is clea... | 2 | null |
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