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Expected More
I've stayed at most of the Hilton properties in the Bay area, but this one in particular was a disappointment. It was typical Hilton, clean, convenient, nice staff, etc., but fell short of a downtown San Fran hotel of this stature. We arrived very late, 12:15AM on a Thursday night. I was surprised on seve... | 3 | null |
Location! Location! Location!, Service! Service! Service!
I was very adamant about the location, however the reviews from fellow tripadvisor customers glared about the service. Sold. Let me first talk about the location. My fiance wanted to explore Tribeca, SOHO, Little Italy and the Brooklyn Bridge. In a nice circle, ... | 5 | null |
On the beach. What more is there to say?
Try to find a better price for a better location in Venice or Santa Monica. Anyone who says this place is expensive hasn't looked at the price of other beach hotels in the area (though prices in the winter are a better deal than the summer.) You walk out the door and you're on t... | 4 | null |
Good find
We use priority reward for 1 night and paid only $25 parking a night, in and out free.
Short walk to McGillin's Ale House and Sampan Philly (great food) so we are very happy.
Said hotel in renovation but it was truly quiet. Nice breakfast. | 4 | null |
Would NEVER Return
The one positive: It's in a great area. The negatives are endless:
1. Who has ever stayed at a hotel where the taxi entrance (the main hotel entrance) is two floors lower than the hotel lobby? Anyone? Which means you take your luggage into an an elevator, go up two flights, then have to take a secon... | 1 | null |
A one star hotel at a two star price
For $71.99 + 18% tax (regular room rate is $79.99) we got one queen bed, two sets of thin towels, no counter space in the bathroom, no place to hang clothing, one plastic cup, and noise from adjoining rooms.
I don't understand why this Motel 6 is charging almost double other Motel 6... | 2 | null |
Meh. Could have been worse
As basic as a hole in the ground, on first sight i was fearing the worst when checking into this place. All other hotels in Austin were fully booked for SXSW so this was the last option. First the bad: the corridors do smell a little of cigarettes, there were kids hanging out in corridors one... | 3 | null |
Ehhh...it's ok.
The hotel is older and there could be many improvements to the lobby, elevator, and hallways. That being said our room though was nice and clean and more modern looking. The walls are pretty thin and there was a barking dog that would not shut up. We called the front desk and they said they would try to... | 3 | null |
Great location
This hotel is located ideally in Chicago for shopping and Navy Pier.The rooms are nice -- we were up on the 26th floor and didn't have to deal too much with noise or anything. Not a ton of water pressure in the shower, but that's minor. The bellboys were great help in getting cabs -- very nice and friend... | 4 | null |
First and Last
This was the first time we stayed here, and certainly was the last. Not at all what I expected after visiting the website. Covered in construction scaffolding ruined views. Rooms were small and showed repeated signs of ill-repair. There were stains on the wall, chipped paint on the furniture, raised wall... | 2 | null |
Very Dirty and Run Down but good location
We booked 9 nights here and checked out after 1. I have visited 36 countries and stayed in plenty of hotels and backpackers along the way. Our double room had a broken window that had electrical tap holding the glass together, there was mould all through the shower, and door fr... | 1 | null |
Pleasantly surprised
I've seen all the recent reviews and felt like I was taking a chance going here for a conference. (Location/price was excellent) However, I was actually greeted by a nice front desk clerk, went into a pleasing room and had a nice stay here.
One problem was that the heat was on and Boston was sudde... | 5 | null |
David M
Stayed for 5 nights at the state plaza hotel. Was attending a global meeting on Immunization monitoring and surveillance at the Pan American Health Organization (PAHO building). Just 2-5 minutes walk to the venue. CVS just next door. No need to move far to get your basic needs. Very spacious rooms with two quee... | 4 | null |
Good location-poor customer service
My friends and I stayed in this hotel for the Shamrock Shuffle race-perfect location right across the street from Grant Park. The hotel is dated and rooms did have a bit of a funky smell, but not something I care about as long as it's clean and comfortable. Water pressure in the show... | 2 | null |
Average Hotel, Great Location.
Firstly, let me say that for what we needed, this hotel served its purpose. On a 4 day trip to San Francisco we wanted to be close to Pier 39, Embarcadero, Telegraph Hill and Chinatown. The hotel is literally a block back from Fishermans Wharf which is great for when you want to go and se... | 3 | null |
Disappointing - avoid if you can.
Spent a few nights here recently and frankly was disappointed. Have stayed in a number of Hilton hotels ( San Diego, Canary Wharf, Egypt etc) and this one doesn't compare. The locality is great- close to all the main sites, but so are a lot of other hotels in NY.
The decor is tired, b... | 3 | null |
Cheap and convenient
Let's just say that you do not stay here for luxury, but if you want a not-too-shabby room at a cheap price and a great location, this is it. The beds were small and the shower dripped, the room overall had an old, depressing feel. But do you come to the city to enjoy your hotel room? If yes, this ... | 3 | null |
Not recommended
Things to watch for:
-$45 per day parking
-$10 per day internet
-No bathtub - shower only
-The shower-head come out of the ceiling - makes it tough to wash your back and butt
-The hear/air units are old and loud - we changed rooms twice before they placed us in a room with a new unit.
- You must request... | 2 | null |
Ok
not bad for the price....i think the double bed rooms could have a bigger bed and tv definitively needs more channels... i wanted to connect my portable dvd player to the tv but wasnt able to because it didnt have the proper connections..... | 3 | null |
Great location!
Room was very clean except for the bathroom (shower area) looked like it needed to be redone. Not terrible just paint coming off hinges, tile, etc. I would still stay again, the room was very quiet, staff excellent and very hard to beat the location if you want to be around Rush St. and yet close to Mic... | 4 | null |
Great Value Great Room Great Staff!
Me and my family came to San Diego for a funeral and we we're very pleased with the room the staff( Her name was Milina) she was very helpful and very knowledgeable about the Hotel and the city I would recommend this hotel to anyone! | 5 | null |
This was not my best experience
The hotel lobby and people who serve you, two things that deserve a good review. Everything also is below my worst expectations. The room was too small, dusty. The hallways and corridors look like in famous movie "Hostel" was filmed here, you expect a serial killer at any moment to attac... | 1 | null |
4 Star? I don't think so...
This place advertises as a 4 star property. NEVER in a million years would this be 4 star quality. I have had better experiences at a Holiday Inn. First off, my company paid 2300 bucks for 8 nights. Right when you walk in the lobby, you can tell its cheap. They offer you a glass of wine and ... | 1 | null |
Just how bad can a Hotel get?
Checked in with the very rude lobby staff who almost made you feel like you were interrupting their day. We were allocated room 1014a which once we had navigated the dark, prison like corridors we found not fit to put a tramp in. The carpets were torn, filthy and stained like there had bee... | 1 | null |
Great place for team travel
Stayed here with our soccer team. 16 14-year olds and several adults. The group reservation coordinator is excellent and went out of her way to take care of all our needs. Communication was excellent. The hotel was clean, rooms are spacious and the breakfast is wonderful We look forward to c... | 5 | null |
Noisey stay plus no running water!
Recently stayed with my sister. Had connecting room but with extremely large chairs the walk thru both rooms was hardly possible. Closet sliding doors were broke. Small pool area with lots of butts on ground. Poorly designed bathroom. Our first morning we woke up to no running water. ... | 1 | null |
Grand?
I felt like i was at a mediocre hotel. Having arrived close to 11pm, we couldnt find the side entrance that we were instructed to use from the website since they had construction going on at their front entrance. No signs, no one to help us outside. Even thru the front entrance, nobody cared to assist us with ou... | 2 | null |
Fun get-away
The suites are well designed with a bedroom and a sitting room separated by the bathroom. Our only complaint was noise. The walls are not well insulated and our original location on the ground floor by the parking lot didn't help. After the first night we moved to a casita for the remainder of our stay and... | 4 | null |
Guest Service Meaningless
My Buddy and I were attending my brother graduation and booked a room through Priceline and it was unbelivable priceless, so we gave a try. We called earlier to make sure we will get 2 beds and was confirmed in the afternoon. At 9:45 PM when we were checked in the FD guy name Tim told me there... | 2 | null |
avoid at all costs
I'm a frequent traveler so I'm used to all ranges of hotels from mediocre to surprising luxury. This hotel is bottom of the barrel and I would NEVER stay here again.
peeling wallpaper in the bathroom (hanging off the wall)
dirt in various places
clear lack of security
pool had algae growing in it
vi... | 2 | null |
Don't bother
Very dissatisfied with our stay at this hotel and even more dissatisfied that they didn't even acknowledge my email (August 2012) outlining reasons as below: It is a perfect location, nice looking building, pleasant reception area and the male receptionist was helpful and friendly. However...the two rooms ... | 1 | null |
Would recommend to others!
My wife and I were in town for the Taste of Chicago in July 2012. The accomodations were clean and spacious. We were also pleasantly surprised by the hardwood floors in our room and the delightful decor in our room as well as throughout the entire hotel. As pet lovers, we greatly appreciated ... | 4 | null |
Exceeded All Expectations For Romantic Weekend Getaway
I chose the Fairmont for a three day long weekend, a surprise for my wife for our 5 year anniversary. We stayed in a premium tower room (in the new wing), which was spacious, particularly by San Francisco standards, with a full view of the city and bay. From the mo... | 5 | null |
Could use a little work
The hotel looks very nice from the outside, and isn't all that difficult to find. The staff could use a lesson in better customer service. They were not very friendly, nor too concerned with my stay at the hotel. The room was sizable, yet we had issues with the air conditioner staying on and kee... | 3 | null |
Great location, great brand but.....
This is my first time back in the hotel since the 1990's and while it still has the ability to wow, there were signs the hotel may be trading on its laurels a little. For example room not in great condition - superficially very grand but look at the small stuff and it's evident no o... | 3 | null |
Great Lobby + Location, things get worse as you head to your room
**I am a Hilton Diamond Member** - which means I travel a lot and I generally only stay at Hilton properties....
My wife and I checked in Wednesday night with our toddler and were happily greeted by a very kind British chap.
Now I have 2 things in my Di... | 3 | null |
first visit
having just returned from a week long stay in the hotel the hotel was clean and tidy no complaints there ,the down side the deposit asked for when you arrive against any damages to the room also the disappearance of a bottle of the wifes perfume would i stay here again no i dont think so | 3 | null |
Not the best for sure...
Stayed here recently (early April 2012) and I was not impressed by this "so-called" Hilton property. Check in was quick. Many undesirables hanging around the entryway, the lobby and were hanging around the parking lot with their cell phones. I found that the entire place had an "old" smell to i... | 2 | null |
Great Anniversary Stay!
This was our 3rd stay at this beautiful hotel. It never disappoints us. We love the location, service, food and those heavenly beds! My husband and I were celebrating our anniversary during this particular stay.The staff went above and beyond to make our anniversary celebration extra special. Th... | 5 | null |
Sheraton is worst hotels in world
I stayed for 3 nights in Sheraton bcoz I didn't get any hotel specially on 13th Nov in San Francisco, price was so high $339+tax, Parking $45 +tax, which is unreasonable....
No good service, everything your need to buy from water to toothbrush....
I am member of SPG but never feel good... | 1 | null |
far, far away from expected for a hotel like this.
i was so excited, my wife had invited me to recently stay at the Setai for my birthday, i was amazed first, how cold was the employees of the hotel, i know its NY but usually in a hotel like this you expect over the top service. the room, nothing special, pretty small ... | 2 | null |
Poor Service
Where do I start? First off, I apologize for my bad writing, it's not one of my strong suits. Now to get into it, over all the stay there at the hotel was satisfying. I was staying overnight because of an event my company was hosting. Room is very nice, very spacious with a very nice modern restroom. Bed i... | 2 | null |
Good Hotel
My husband and I stayed in March 2012 for 5 nights. My only complaint was the comfort of the bed. If there was a pillowtop or some sort of egg crate it would have been excellent. The atmosphere is hip and young. The rooms are just the right size to sleep and crash after spending a day in the city. Not far fr... | 3 | null |
Great Location but Not a Great Night's Sleep
We just needed a room for the Sat of Memorial Weekend so we could get to the Indy 500 before the crowds. Most hotels in town required a 2-3 night stay during that weekend so we were thrilled to find this hotel would give us a room for a one night stay. The hotel is in one of... | 2 | null |
Nice place, some drawbacks.
Pros:
Two blocks from China Town and Union Square - Beautiful old Heritage Building, very spacious rooms - Bathrooms small but doable - Nicely decorated - Helpful Staff
If you're interested they offer free wine tasting every evening in the Lobby - Coffee in the morning.
Cons:
Poor WiFi - Bed... | 3 | null |
Ok
The overall appearance of the hotel is very nice on the inside. The rooms are well kept but the beds are really bad. When I sat on the edge of my bed, you could feel the springs coming thru the side.
The evening happy hour is very basic, just drinks and chips (can get better at a Homewood Suite) but the breakfast w... | 3 | null |
Great location, but...
While the location was fantastic, and park view beautiful, the rooms are tired looking. Peeling wallpaper, dingy carpeting, rusted heater in the bathroom and lack of coffee maker in room a disappointment. Employees very nice and helpful, but the hotel needs work cosmetically. | 3 | null |
Meh. Not a total dump, but you can do better.
Positives:
- saw NO roaches/other critters and seemed generally cleanish
- quiet
- large bathroom compared to other hotels
- bed was reasonably comfortable
- location
Dislikes:
- severe allergy attack within 5 minutes of every time I entered my room. I went through a pack... | 2 | null |
Double Charged Us. Did nothing about smokers and staff were not trained
True to their name, the Doubletree DOUBLE charged us for everything then acted like they had no idea how it happened. Also this is a 100% NO SMOKING hotel yet the place the ashtrays right outside the doors in violation of CA law that states smokers... | 2 | null |
May be 3 star lobby, but my room was 1 star.
Tiny room with a view of industrial air conditioner. Room was right next to elevator with constant traffic outside. | 1 | null |
not worth the money
this is an old hotel.. the hakways and some rooms smelled, I had a king suite with a pullout sofa. The materess on the pillout was like 1/2 inch thick..furniture was old and needs to be replaced..The rooms/hotel need to renovatiing big time..Room service menu consist of about 7 items and the food wa... | 3 | null |
Vacation was awesome
I was staying here on vacation visiting my boyfriend who lives in Arizona.. I pick this hotel because of the amenities, since it was just the 2 of us I thought it would be cool to just buy food and other items and use the kitchen.. Everything was great. My only thing was that I had to pay for coffe... | 4 | null |
Probably will lose the Doubletree name
Of the 140 nights I've spent in a hotel this year, this downtown Columbus property earns the lowest marks I've ever provided on TripAdvisor, and they deserve it. No food when calling room service, no business center (under renovation...sure!) and after departing at 11 a.m for the ... | 2 | null |
One tower with motel type walkway outside the window & Road noise.
The hotel has 3 towers. One tower has rooms with windows facing the hallway (like a motel) so when you open the curtains people walking down the hall can see in. If you are staying for more than a day or two make sure to request a room in one of the oth... | 4 | null |
Another good hotel
This is another good hotel in New York. I had a perfectly acceptable, though dark room. At the price it was more expensive than competitive properties on a nightly basis. I had planned to take advantage of a third night free promotion but had to leave early. For the price I could have stayed at the F... | 3 | null |
Great service but tired hotel
You couldn't get a better level of service from a much more expensive destination than this central Dallas hotel. I really could not fault any detail of the service at all. Also the quality of the food, beverage and regular services was very high indeed. On that basis alone, this is a 5 ra... | 3 | null |
Used to be a good business hotel
I used to stay here while giving technical training classes, years ago. It was always a good, clean business hotel. Now there are loud parties happening in the courtyard on weeknights, parents shouting at children at all hours and elicit drug use plainly in sight.
I will not be staying ... | 1 | null |
OK suite... let me explain:
The good things:
Nice staff, helpfull. Clean and quiet place. Nice pool and jacuzzi. Good location. Very good value overall.
The "could be better" things:
It is a suite with kitchenet that can accomodate up to 6 (!?) persons sleeping... really I would not do more than 4. The 2 queen beds are... | 4 | null |
Excellent Value and Centrally Located
While this hotel might not have the best reputation based on it's name itself, our room was extremely clean and a very decent size for four people. Our room had been renovated with updated furnishings, mini fridge and a flat screen TV. I had read several reviews from other sites th... | 4 | null |
Don't stay here
I should have known when I was checking in and a guest called the front desk and said that their room smelled like dog pee that I was in the wrong place. Staff was friendly was the only food thing I can say about this hotel. Arrived at floor and noticed a very strong smell of vanilla. Made me wonder wha... | 1 | null |
Hampton Inn not a
Hotel definitely requires updating. Room size, service and amenities are what you would expect from a Hampton Inn not a Hilton. The reception area is very small and not very inviting when meeting with your family and friends, there is also an extremely plain bar area which only opens 5pm to 10pm. The ... | 2 | null |
a pretty package, but underwhelming
We booked our room online in advance requesting a room with two beds and a rollaway to accomodate the three of us in our party. Upon arrival we were informed that fire code would not allow a rollaway to be placed in that room. When complaining about it later, we were informed that th... | 2 | null |
Do not stay here
Do yourself a favor and stay elsewhere!!!! we had 3 rooms, it took e gentlemen at the front desk 20+ minutes just to check us in. The grounds and the lobby was beautiful, but took a step back when I entered my room, the smell was horrible, the room looked like it came out of the 60's the comforters wer... | 1 | null |
Very nice but only if you need your hand kissed
Decided I wanted a change of pace and booked here for 3 nights. I even upgraded myself to a corner room. They gave me a nice room on the 15th floor with the best view available considering the location of the building. I've been to SF many times before and always stay in ... | 4 | null |
Resort is Ok but rooms were outdated.
I stayed at the hotel because of a convention that was being held there. I decided to stay on for an extra couple of days to a mini vacation. The resort looks very nice from the outside. It sits high on hill and is build into the top of a mountain. The view of the area are breathta... | 3 | null |
The Standard in NYC
A great hotel- excellent rooms with great amenities and good views...spacious enough considering NYC hotel rooms. Superior, friendly service and the hotel boasts excellent bars for amazing people watching in a cool, trendy neighbourhood. Pillows and sheets were so good - I asked brand names! | 5 | null |
Giant Cockroach!
Seriously. Largest coackroach I have ever seen climbing up the wall of my hotel room. About the size of my thumb. On the 9th floor. If ever there were a deal breaker, that would be it.
The management moved me to another room two doors down and comped my restaurant tab. That was it. That is all they di... | 1 | null |
Weekend Stay
Nice hotel with great weekend price. Quite neighborhood with plenty of good restaurants nearby. Only 30 minute walk to White House and 45 minute walk to the Washington Monument. National Geographic Museum is two blocks away and the Cathedral is just down the street as is the Summer Museum. | 4 | null |
Disappointed
We booked this hotel at the last minute. The staff was helpful through each step; very pleased to have a fridge! Note: the crowd at the entrance was for the bus.
We were horrified with the room. We were initially distracted by the colorful background lighting above the bed, until we realized the room was f... | 3 | null |
Nothing works and dirty
The spa or hot tub was cold water and only one of the jets worked. The lounge chairs around the pool were dirty. The walls are paper thin. The room in general was dirty. The hair dryer did not work. One of the bedside lamps did not work. There was not an iron in the room. These are things that a... | 1 | null |
Past reviews must own stock!!!
This was the worst hotel experience I have ever had. Maybe I am a snob, but my master bedroom closet is literally bigger than the room I was in. I measured it just to get a laugh. My room had cracked paint on the walls. MY GREAT VIEW was of an alley and other rusty hotel windows. The TV w... | 1 | null |
Fisherman's wharf stay
The Hyatt was a very comfortable place to stay. Very good service and the restaurant was pretty good too. Good beds, pillows, linens, climate control. We stayed there during the 2012 US Open Golf tournament. Very convenient for public transportation, lots of restaurants and shopping close by. Onl... | 4 | null |
Excellent
Just spent 3 nights here on business. Quiet, giant suites, directly on the River Walk, fast free internet, good food, polite and helpful staff. What else could you ask for? Everyone from the front door to the restaurant made me feel welcome. | 5 | null |
If you think your room is yours.....think again.
When we first arrived at the hotel the staff was very nice and we felt very comfortable staying here. The valet helped us get what we needed out of the car and the women at the front desk were very polite and nice to our children. The horror started at 3 am when we were ... | 1 | null |
Really 2.5 stars
The bed was comfortable and the linens were clean, but the coffee maker was broken and the TV remote didn't work. It was an OK stay, but I wouldn't give it three stars as it's not that good. It's also not as bad as most 2 star hotels.
It's a rambling old property that at one time was convenient to the... | 2 | null |
Exceptional!
Three of us chose the Hotel Andra to spend a few days together after many years of separation due to our locations and we just can't say enough about the entire staff and their exceptional service and friendliness....it made our reunion very special. | 5 | null |
Don't go here to sleep!
This hotel is a great experience but don't plan on sleeping. I must be getting old - I'm not even 30 yet - but this place would be perfect for you, if you don't care that you are sleeping on a thin mattress (much like a futon) placed upon what feels like a concrete slab. You can hear everything ... | 2 | null |
Good Hotel, needs updating in some areas
I stayed here 3 nights in July 2012 for a work conference. The location is good, near Dupont Circle, where there are plenty of restaurants and nightlife. The rooms themselves are quite nice, spacious, well decorated, comfortable beds, nice bathrooms. I ate in one of the hotel re... | 3 | null |
First class in every way at a location that can't be beat.
The Four Seasons San Francisco is exactly what one would expect from the luxury brand. We were upgraded to a large one-bedroom corner room on a high floor with a great view for our four night stay. The room was clean and the bed was quite comfortable.
The Four ... | 5 | null |
Good Hotel & Location
Stayed 3 nights for business recently. Although the exit (#13) off 610 for this hotel is under construction, directions to access road from the north is clearly marked, and from the south there is virtually no impact. Covered a wide area from Freeport to The Woodlands and found this to be a good l... | 4 | null |
Stay somewhere else...
The staff was very nice, so I hate to write a bad review, but its just a terrible place.
If you are planning on coming back to the hotel anytime after 10 pm, just get ready for a parking nightmare. We came back around midnight, valet was unavailable and the curb was full, so we had to pay for par... | 1 | null |
Great hotel, perfect location!
This hotel is in a perfect location just north of Times Square and half a block from the C/E blue subway line. The hotel is clean, well-staffed, and the room was perfect (not near as small as the Hampton Inn SOHO). The bellmen are particularly helpful (especially Samuel). The front desk s... | 5 | null |
Hyatt Place was wonderful !!!
Everything we experienced while @ this hotel was wonderful. Our check-in was fast & easy, the lady checking us in asked about our preferences & each request was met. It was an added blessing to have the free parking garage within a few steps. I appreciated the fact that it was offered @ no... | 5 | null |
Very Thin Walls
Overall the propery is nice and clean. This is an older property with very thin walls. We were next to a family who had an infant so needless to say we were up every two hours as well. Also it would have been nice to know that their parking garage is only for vehicles that are less than 6 feet tall. | 2 | null |
Good Value for Money
Stayed 2 nights in November 2012. We found that generally hotels in NYC were very expensive. This was quite a reasonable price (about £200 per night for room). Good location near to Empire State Building and not too far to walk to Time Square, Broadway, Grand Central Station and even Central Park. ... | 5 | null |
Nice quiet evening
We were in Chicago for a quick overnight and wanted to be downtown so we chose the congress. We managed to get an inexpensive very quiet room with a tiny view of the river. Everything is a bit run down but the room was clean and the bed was very comfortable. We loved all the beautiful architecture th... | 3 | null |
Good location but a bit shabby
We've stayed at many Courtyards - this one is a bit off the beaten track but it's a good location if you're staying in NW San Antonio.
Everything was clean and the staff friendly but the hotel looks like it's due for a refurbishment. All the fixtures and furniture looked a little tired. ... | 3 | null |
OK for a night
Booked a room here because I attended an event at Staples Center. It was my first time staying at the hotel and it was so-so; probably wouldn't stay here again. At arrival, there weren't guests in the lobby, yet the front desk lady didn't acknowledge us. After arriving back to the hotel we headed to The ... | 3 | null |
Sleepless in Dallas, but staff are great
This hotel was still a Radisson when I booked it, and no-one contacted me to let me know of the name change. That led to several frustrating loops up the service road and back down the expressway before I called to see where they were.
It's now a typical 21st-century decor - br... | 3 | null |
Korean only
This Hotel is only Korean most employees only speak Korean. The Hotel is old and smelly, the beds are hard as a rock. There is no vending, no ice machine and no room service no restaurant after 9:00PM. I did not enjoy it at all. I was really mislead by Hot Wire, they rated it 3 stars, I'd say maybe 2. | 1 | null |
HI Express Fisherman's Wharf
The best thing about this place is the location. It is right where you need to be if you are in the wharf area. The hop on/ hop off bus stop is right at the corner of the hotel. The hotel was clean and the hallway's and common area seem to have been updated. Our room was nothing special and... | 3 | null |
Most dissatisfied
For 200US$ a night, I had:
a) a very small Queen Sized bedroom obliging me to sleep too close to the air conditioning (no possibility of opening windows). I wonder what the size of "normal" bedrooms are;
b) no breaksfast;
c) a few hart attacks while in the lifts due to sudden stops, jumps, creaking no... | 1 | null |
Trendy downstairs, tired upstairs
We stayed at the Royalton for a week in late November, 2012, based in part on the reviews on Tripadvisor.
First, the location is great; it is a few blocks from Times Square, the theatre district, and some pretty good restaurants.
The hotel itself has a very busy nightclub and restauran... | 3 | null |
Bad Hotel good location
This hotel is in a good location not far from many attractions, unfortunately the Lobby was smelly and dirty.The first night the bathroom was dirty with lots of mold around the bath, next day it was cleaned with a strong smelling cleaner that took our breath away for the rest of our stay. This h... | 2 | null |
July 29, 2012
Carpet was stained, a crack in the window, shower water temperature and pressure varied throughout shower. Parking cost of $15 was only told to me at time of checkng in (no advance knowledge). Breakfast was sub par and toaster was not even working. A mediocre stay at best. | 3 | null |
Good airport hotel
Stayed here for one night after a long flight into the US. Staff were helpful. The rooms are above-average compared to others in the HI Express chain and we didn't suffer any airport noise. Location is great for a night before/night after flight, but a bit isolated for anything else - only restaurant... | 4 | null |
Great Location
Hotel is in a great location for touring New York City. It looks like the hotel just went through a renovation of it's rooms. However, I think they forgot to change out the mattress as mine was probably 20 years old! The airconditioner wasn't the greatest. I had to open the window to let cool air in. But... | 3 | null |
Bed Bug Infestation!
I stayed in this hotel in August 2012 for one night and have over 150 bed bug bites on my body! I have spent over $600 in medication, medical attention, throwing out my luggage and clothes, throwing out gifts I had purchased in my travels and throwing out my infested hand bag! My body has welts and... | 1 | null |
Great location, very modern, dirty
I chose the Grand Hyatt on 42nd Street next to Grand Central Station for its location. Booking online, I requested a quiet room and extra down pillows. While the hotel looks nicely updated and modern on the surface, it has flaws. The so-called "quiet" room had a nice view but I heard ... | 3 | null |
BED BUGS!!!
The room initially was cute and my 2 oldest loved to bunk beds until we actually put our luggage down and stayed awhile longer. There was an underlying odor which I can now only assume was fumes from bug spray from earlier complaints. The room was dark, bathroom old, cold water to shower in and we were the ... | 1 | null |
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