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review stringlengths 61 22.4k | label float64 1 5 | __index_level_0__ int64 |
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Great staff and top notch service
I travel every week nearly to a different city and I come across a lot of hotels three to five star. I have to say that the staff of the Crowne Plaza was exceptional. The hotel itself is clean and the rooms are modern and clean. The location is convenient to shops, restaurants and the ... | 5 | null |
Charged for room even though canceled!
I have stayed here several times and booked online. I made another online reservation which I had to cancel by phone. After being charged as a no show I was told that online reservations cannot be canceled by phone.... so tough luck! I will never go back, of course, which is a sha... | 1 | null |
Time for the painter
After staying in the Bellagio in Las Vegas then the outrigger on the reef in Honolulu, our room here was like moving into a broom cupboard. I loved San Francisco but, given the reputation, this hotel was a great diappointment. Perhaps the fact they offer you 5 dollars a night credit if you dont hav... | 2 | null |
Historic Hotel in Downtown Chicago
I stayed at The Drake for 5 days for work this October. The room was quite nice - I had a room facing the lake. The staff was helpful and the hotel seemed to be very well taken care of both in the main lobby and meeting rooms as well as the hotel rooms. The location is pretty awesome ... | 4 | null |
Great Location for exploring nYC
We recently spent four nights here over the Easter weekend. This is by far the best location for someone looking to explore the city as a tourist. The hotel is within walking distance of rockefeller center, St. Patrick's Cathedral, Central Park, 5th Avenue, Times Square and Radio City M... | 5 | null |
Wonderful location for a Boston Adventure
We went to Boston to go see an old Friend and a nephew doing a post doc at one of the great instiutions there.
The location is right on the Metro (T) so one can get anywere from there fast. We paid no money from the airport to get to our hotel.
The hotel is spotless and right e... | 5 | null |
Clean, good breakfast, but weird location!
I have mixed feelings about this hotel. It is old, and could stand to be upgraded with new carpet and furnishings. Having said that, it was clean, had a great breakfast, free USA Today newspaper, and very friendly staff. They answered our questions about the area, but I don't ... | 3 | null |
Apartment-like Suites with a Great Location
We got a wonderful deal through Jetsetter at The Alex, and I would definitely return. The rooms are really like apartments that many Manhattanites would be jealous of. We had a spacious living/dining area, multiple closets, bedroom, hallway, bathroom and kitchenette which fea... | 4 | null |
Ok, but not sure why the reviews are so high.
We stayed here for one evening on business. The hotel is in a fantastic location. A few blocks from Pike's Market and LOTS of shopping of every variety, including Hard Rock Cafe and just about anything else you might want. The monorail to the Space Needle is right outside t... | 3 | null |
You get what you pay for
The location of this hotel is excellent - so is the food at the adjacent restaurant "Fiddler's Bistro." But the scent of urine kept wafting by. At $90/night, this is a "budget" hotel for the LA area. There are few amenities (no business center nor fitness room). The beds were comfortable but th... | 3 | null |
Bad service, good price, no parking
Breakfast was cool, all the rooms smelled like water got on the carpet and soaked it. Pool was in a corner and had a camera pointed right on it, which felt weird if the front desk was watching my girlfriend in a bikini... but I think the worst part of my stay is when the front desk c... | 2 | null |
Decent Hotel, Shoddy Experience
Chicago was a one-day stop off on a road trip and we wanted to be in a good location for a decent price. This hotel was it: the room was clean, comfortable, and relatively sound-proof in a great location in terms of sight-seeing and exploring.
Customer service and interaction was lacking... | 3 | null |
If you can snag a good rate, stay here...
Stayed here one night after attending a concert next door at the Nokia Theater. It's worthwhile and very convenient if you are doing the same. Unless you snag a good rate, it's awfully expensive! You can occasionally do better rate-wise at the Bonaventure, Biltmore, Standard et... | 4 | null |
Nooooooo! Do not ruin your stay in New York
I stayed here with my friend as a short notice quick shopping trip. We stayed here for 2 unfortunate nights. We were given a double room with one double bed for us to share, (luckily my friend and I have had to do this before so therefore we were ok with this although not ver... | 2 | null |
um. not so much
I did not like this hotel/room. It looks nice and modern and swanky from the pictures/the lobby. Upon entering the room directly in front of the elevator :-| I was instantly displeased. I am certain the hotel rooms are furnished by Ikea. Not that there is anything wrong with Ikea, but the rooms felt ver... | 2 | null |
Concerts and Hotels don't necessarily mix well
We stayed at this hotel during a concert night, which we knew. What we weren't expecting was our room to be directly across the show, as if we had purchased seats for the event. We had assumed the concert venue would be somewhat removed from the hotel rooms. We ordered a m... | 2 | null |
Nasty and Unclean
When I got to the hotel approx. 4:00 pm I went to the lobby restroom. I changed my mind about using it. The place was nasty. I reported it to the front dest. She stated she would get house keeping. After checking into the room I went back about 2 hr later and nothing had been done. The entire hotel ha... | 1 | null |
Fisherman's Wharf boutique hotel
My friend and I were going to San Francisco for the weekend and wanted to stay in a nice little boutique hotel that was easy walking distance to sight seeing and restaurants. The Argonaut is a very friendly hotel...the staff were great and the wine hour was a nice touch. It's a little o... | 4 | null |
Room and service lacking
Reserved in July for 2 occupancy room of 2 queen beds (traveling with adult son) in November for a concert at Key Arena. The only good thing I can say is that it was close and handy to the concert. Arrived to check in and was told they had no rooms with 2 beds and we will have a roll-away sent ... | 2 | null |
Nice hotel, Loud guests
Hotel is clean, sleek, and provides good service. The Omni is a quick walk to Congress and Sixth St nightlife without having to be in the thick of it. Two complaints: there was a lot of noise throughout the night/early morning coming from other guests. It was the first weekend of the UT football... | 4 | null |
Old, dingy and only sorta on the Riverwalk
Man, this hotel needs a major renovation! It was dingy and dirty and the Riverwalk "view" is a joke. It's not the section of the Riverwalk that you think, it's the dirty, industrial looking end. The only redeaming feature is that it's just a short walk to the actual Riverwalk ... | 1 | null |
Nice hotel
Hotel staff was accomodating and friendly. The rooms were clean and updated recently. Flat panel tv in room. Location is close to several bars and restaurants. Good for business meetings, etc... | 3 | null |
Great location, great service
Located in the theater district just about everything you would want to do or see while visiting Chicago is a short walk away. Additionally, there are several really nice restaurants well within the walking radius. Staff at the desk and on the door were very welcoming and friendly. Hampton... | 5 | null |
Great Location, Great Service
Excellent location, metro is a great travel option and is so convenient. Shuttles are great, hotel is clean and the service is excellent. Highly recommend. | 5 | null |
Top Shelf in Boston
I must admit that I didnt know a lot about this hotel when I booked my stay but wow was I pleasantly surprized. I cant imagine better service at the Ritz, I have stayed at the Four Seaons and the Boston Harbor Hotel made me feel way more welcome.
My room was gorgeous, the view I had was immaculate ... | 5 | null |
Good stay
I was there for 1 week for a conference and it was a very nice stay. The location was ideal and near everything to explore San Francisco. I had a room on the 26th for which was nice, I have to agree with other reviewers the walls were thin and I heard my neighbors one night but it wasn't a huge inconvenience.... | 4 | null |
Horrendous
My friend and I stayed here for what we planned on being a fabulous girls weekend during the long holiday weekend. I knew immediately that we should have done our homework a little more thoroughly. The first sight that greets us is the cleaning staff in front striking. Picket line, signs, in the cold. Yes, t... | 1 | null |
Location great, service poor
I stayed at the Hyatt the weekend of the 12th Oct - 15th Oct. Service very poor, not friendly. They didn't try to go out of there way to please you. The maid service was very poor. My room did not appear to be cleaned, just the bed made, and the towels changed. There was something on the fl... | 2 | null |
Lots of room but rooms are dated and worn...
We stayed here for four nights in September 2012.
The Good: Great breakfast, nice lobby and atrium, nice little store (the man and lady were very helpful), great laundry facility ($1.00 per load), and nice pool area. We used the computer kiosks for information.
The Bad: No ... | 3 | null |
Don't do it!
I selected this hotel after reading more positive reviews than negative ones. The building has seen some wear and some things seemed a bit dated. A young man Oscar checked my wife and me in the hotel. He wasn't very friendly but we all have bad days. We got to our room and there were burns on the floor fro... | 1 | null |
Great LA experience
I stayed here on business, and had a lovely experience. The hotel's public spaces are quite cool and welcoming. The staff is superb, ready to help with anything you need. The hallways are kind of drab, and the rooms are functional but but not quite up to the level of the public spaces. Overall a gre... | 5 | null |
I agree, run from this hotel!
My family stayed here in June 2012 because the closest Residence Inns were full. Never again. I was so disappointed, it's difficult to know where to start. It looked so dingy and awful when we walked in our building my daughter asked if this was really the right place. There was no drain p... | 1 | null |
Not A Legendary Experience
We have had very pleasant stays at the Driskill in the past. Our most recent visit, however was not one of them. We booked into the Renaissance suite for my birthday, calling two weeks ahead for a Wednesday stay and made dinner reservations at the same time. Six days later, we received an e-m... | 2 | null |
Looks good on the outside, bait & switch on the inside
I asked to see a room & if all rooms were in this good of shape. Mgr. said yes. I was going to stay for 6 weeks so, I returned a few days & booked 1 week at a time. There were stains everywhere, holes in the linens, ashes in the ice bucket , filthy carpet, what a m... | 1 | null |
Good Value.......
Stayed two nights for a brief visit to Austin,checking out the Hyde Park neighborhood nearby. Our room was clean, bathroom was small and cramped, and the wi if was spotty. That said, our room was priced accordingly and we got what we paid for. I would stay here again because the location is convenient... | 3 | null |
A Dirty Bathroom, Fuzzy Televisions, and Rotten Fruit--How awesome...
My stay at this Hyatt was a nightmare.
I stayed there this past week. I got in relatively late from a night of work, checked in, and entered my room. I always look at the bathroom first, and I was completely disturbed to find that my toilet contained... | 1 | null |
Convenient, depends on which wing you stay in
I think there is at least 3 major wings of this large hotel. One is the newer end which I prefer, the other two are a little unusual. Probably the original older section is interesting because of the room features; you feel like it was back in the 60s. Didn't check, but win... | 3 | null |
Location and Price
Booked a room here to avoid paying $240 a night at the Grand Hyatt where my conference was, this was about 160 a night. This clean hotel with excellent staff (front desk crew had a great sense of humor) and a great breakfast set up was well worth the money, and sitting on H and 14th, is close to ever... | 4 | null |
Would rather sleep on the floor
As a result of hurricane Sandy I was forced to leave the powerless downtown and stay in the only hotel I could find and thought that for 300 usd a night it would be somewhat comfortable. It turned out to be completely the opposite: never have I slept in a more uncomfortable bed. The room... | 1 | null |
Great hotel fabulous location
This is a wonderful hotel! I am a New Yorker and I stay here when I make my trips home several times a year. It is close to the subway and a quick ride to downtown. 59th street, Times Square and 34th street are all within fifteen minutes on the subway. They offer great rates for a nicely r... | 4 | null |
More than a few mishaps
My wife and I stayed here for 3 nights to celebrate my birthday, and we were not impressed. The location itself is great, as it is within walking distance to Rockefeller Center, Grand Central, and Times Square. The hotel lobby is the smallest I've ever seen in the city. It became very cramped up... | 3 | null |
Ok for a night
Clean enough. Rooms are somewhat dated. I stayed two night 2/15 - 2/16. The noise from he room above was worthy of complaint but the " guy" obviulsy didnt want the confrontation...so I called up to the room. The next day same noise. This time a lady dealt with it and they quietened down. Small pool and j... | 2 | null |
Unexpectedly Poor
Although it's only an "airport" hotel, you expect more from a Renaissance Hotel. Checked in at 10:00 pm on a Saturday night. Not one staff member volunteered to help us with luggage--either when we unloaded the car, put bags on the rolling cart ourselves, pushed it into the lobby and, believe or not, ... | 2 | null |
OK
minus: loud noise from the highway; breakfast disappointing (waffles and packed, sweetened cereal and weak coffee); rooms could need some polishing
plus: free parking and free wifi, two small pools; on Hotel Circle | 3 | null |
Wretched. Considering the cost!
I was here for a conference, but stayed two extra days. Although I was a Hilton "Honors" member, and booked early, I was given a room in 'steerage' class.
When I checked in, I was asked of I would forgo housekeeping for one day (in the name of the 'environment') for some extra HiltonHon... | 2 | null |
Good Hotel
Beds could have been a bit softer, but other than that it was great. Staff was very friendly and the hotel seemed to be very clean. If you're going to see a concert in Charlotte you couldn't ask for a better value or location. | 4 | null |
Horror Show
I stayed last Thursday night at the Holiday Inn Express on 5th Avenue.
When I checked in the desk clerk said, “I’m sorry, but the only room we have is on the 1st floor.” I didn’t think anything of it but it should have been a red flag. I went to the room and it was only a few feet off the lobby and right ne... | 1 | null |
Nice Stay
The hotel is in a great location. It is just a 15 minute or so walk to the wharf. There are bus stops outside to get around if you choose not to rent a car and pay for parking. The staff was very friendly. The room was clean, and the beds were very comfortable. There is no vanity/cabinet in the bathroom to pu... | 4 | null |
Loud and not worth the money. Stay somewhere else!
I'm a little surprised that this hotel carries the Hilton name. It's more of a trendy, glorified dorm than a quality hotel. I was put on the "quiet side' and hear the trains all night long. I asked the front desk for a white noise machine (which other hotels in the are... | 1 | null |
Very friendly, clean hotel
We spent last weekend at this Drury Inn, 9320 N. Michigan Rd., Indianapolis. We were hoping to use the outdoor pool, but weather actually turned out alittle cooler than we expected. All the staff at this hotel are extremely friendly, and always asking if there was anything else they could do ... | 5 | null |
Great view, horrible place
Service was poor from the first moment on property. When checking in, I was offered to "upgrade" room for a city/harbor view; for additional $10/nite. I declined and my room had a city/harbor view! I had to ask for clean towels; Wi-Fi wasn't included in the "conference rate". If going to a co... | 1 | null |
Sleepless in Seattle
We stayed at the 4 Points Seatle on Saturday, Sept. 15, 2012 on our way to Olympic National Park. I was surprised at how ordinary the room was considering the premium pricing but I guess that is to be expected in a metro setting.
There is a courtyard that ajoins the bar off the main lobby. Many of ... | 2 | null |
"gets the job done" bedbug free hotel
Found another bedbug free hotel in NYC. Price was cheap for NY, great location near Penn station and Chelsea. Nothing to rave about other than no bedbugs! Rooms really small, staff ok, rooms felt ok'd but clean and reasonably priced, especially for the area. | 3 | null |
A Modern Hollywood Hotel
If you are looking for a modern Hollywood Hotel experience this is it. Beautiful people who look like they are stars abound at every turn. Rooms are spacious and well appointed. The location is very good, especially if you might be going to see a show at the fantastic Pantages Theater, just acr... | 4 | null |
Great stay Easter weekend!
Beautiful hotel in a great area. We loved our room with a view of Fenway Park. Everything was spotlessly clean and in great condition. I had called a few times before we arrived and everyone was so polite and helpful that my expectations for the hotel were very high - and they delivered! They... | 5 | null |
Nice new hotel
I highly recommend this place. The hospitality shown by all the staff all of them was simply the best I ever had. We have spent 5 nights here for rest and relaxation. We have had a great experience here from the very large king suite, to the clean pool and hot tub. We had one complaint about a noisy neig... | 5 | null |
Perfect hotel
Friendly staff, wonderful breakfast, clean spacous rooms. Hotel was close enough to our car rental we were able to return it and walk back to the hotel along with a stop at Yum Yum Donuts just around the corner. We took the shuttle to the airport. Everything was great! | 5 | null |
Great experience. Will return
Stayed here the end of April for 4 nights. Had some concerns about staying here because of reviews, but booked because couldn't beat the free parking. It was a a pleasant surprise, front desk very friendly right from check-in, let us check-in early and even though our room wasn't ready, th... | 4 | null |
leisure
I had the worst experiance while staying at this establishment. After the first night stay I discovered that the room automatic lock didn't work and I couldn't get out of the room. I was locked in for forty five minutes. The front desk tried to get me out from the hallway side to no avail. I finally used my tru... | 1 | null |
Don't do it!
Don't stay at Red Roof Inn downtown Columbus: No toothpaste, no washcloths, leaky shower, old bedspread, damaged woodwork, and NOT CHEAP. Total ripoff. Also, our room was not cleaned/bed not made on the second day of our stay. | 2 | null |
Please listen to these reviews , they are true.
I made the mistake of ignoring the reviews thinking it wouldnt be THAT bad and plus their were a few good reviews. First understand that their are no refunds. My family needed a room for the week and made the mistake of paying for the whole week instead of just paying for... | 1 | null |
Walls are too thin, and did not block sound from the rooms...
Walls are too thin, and did not block sound from the rooms next store. We could hear the tv and conversations from the rooms next to us...thankfully that's all we heard. We couldn't sleep much at all because of the lack of noise dampering. Also, the refriger... | 2 | null |
Mildew and Bed Bugs
I have never had quite an experience like I had during my 2 day stay at the Menger Hotel. The first room we were assigned smelled of mildew. We called down to the front desk and after much persuasion the manager agreed to move us to a different room. We were moved to the room next door. When the man... | 2 | null |
Could not sleep
The hotel is cute and the front desk staff are excellent. The room (109) was clean and nice. However it was impossible to sleep because of the loud air conditioning unit. Also the wireless did not work because the signal was too weak. I was given a cable and that was OK. The restaurant was also good and... | 2 | null |
Worst night's sleep ever
If you plan to go to sleep at 2:00 am or later every night, then the Standard Hotel is for you. Otherwise, do not stay here. The nightclub at the Standard takes priority over its guests, so do not be suprised if the bass from the club reverberates into your room and wakes you up in the middle o... | 1 | null |
Enjoyable stay
The hotel was in an excellent location....3 minutes walk to the Empire State Building, 10 minutes walk to the Rockefeller Center, 15 minutes walk to August Wilson Theatre to see Jersey Boys, 25 minutes walk to Central Park and 4 minutes walk to get the Hop on Hop off bus which we found to be excellent va... | 4 | null |
Best place in NYC!
This hotel is my favorite place to stay while in NYC. You simply cannot beat the location, right in times square! You can walk to shows, shopping and great restaurants. The rooms are plush, clean and comfortable. Be sure to have a drink in their bar as you look out at the traffic and lights. Highly r... | 5 | null |
Overrated
Booked a room with Double Beds, what we got was two full Beds instead. The parking is very expensive(49.50 for two days)!!!!!!!!!! It took a few minutes to find a parking space, which is understandable when sharing a garage, however, Days Inn should at least have at least two levels reserved for their guests.... | 2 | null |
Basic but more importantly didn't feel safe
Stayed here for 1 night with my boyfriend as we were passing through San Diego... we just didn't feel safe at all, there's an in n out burger bar 3 minute walk away & we got stopped 4 times on the way there & back by beggars/drugged up people etc following us.. location is do... | 2 | null |
Great boutique hotel vibe
I've stayed here twice for business in the last six months and had a great experience both times. The lobby furniture and decor is really chic but cozy thanks to the fireplace. The rooms are spacious and comfortable. My shower was huge and the lovely Aveda products were a nice touch. It has a ... | 4 | null |
You get what you pay for
What you see is what you get, at the price you would expect.
The lobby smells a little stale, like the carpet hasn't been cleaned in a while. The staff is friendly and helpful. The breakfast is unexciting, but adequate, with eggs, some fruit, bread, waffles, cereal and youghurt. The "fitness ce... | 3 | null |
Not quite boutique.
The friendly staff and continental ambience didn't quite make up for the lack of ventilation and the tiny bathroom. Our stuffy room looked out on a blind shaft and combined with no air conditioning the ceiling fan didn't make up for that. Normal size people could barely turn around in the bathroom. ... | 3 | null |
OUTSTANDING STAFF!!!
I would like to commend Brittany for a job well done last week during National FFA Convention. My 15 year old son needed her assistance and she went ABOVE and BEYOND to assist him. I have never met Brittany myself, but from what my son was telling me, I believe she is a true asset to your hotel. Pl... | 5 | null |
great hotel
thanks to amanda and danielle from the lobby bar in the sheriton hotel downtown+philadelphia for treating me like a film star on my trip to philadephia,
amanda+danielle could not have been helpfull to me, amanda even went beyond the call+ of duty and booked me my aircraft seat on line, thanks once again fo... | 5 | null |
Only the rooms...
Pool very cold. $25.00 to open fridge + tax. All items but TV & internet cost $$$ to use. Luckily the showers were free. No hot tub, only a four person sauna. You'll walk in and feel fancy. High society all about, but candor and customer service is horrible. Only one desk person was polite and took th... | 1 | null |
Hotel good for quick stop over
This hotel is older and could use some updates. We only stayed one night to be close to the airport for an early flight. Although the hotel meets Hampton Inn status, I was quite disappointed in the surrounding area with alot of "gentleman's clubs". It is also hard to find. Front desk pers... | 3 | null |
Essentials on a box
I stayed at Yotel in NYC on a recent business trip. The stay was booked by my corporate travel department, and mainly chosen on proximity to my work location and price. The room was unique, but very neat and clean. its certainly a different experience. If you are easily confused by self check-in, RF... | 4 | null |
Second stay just as great as the first!
This was our second stay at the Marriott in the last six months. We booked the room through Priceline and got a great deal despite it being the first weekend of pre-Super Bowl activities in Indy. For attending those activities, the location could not be better! Right across from ... | 5 | null |
Nice stay
My friend and I stayed in Roosevelt for 4 nights during the spring break. The service is great. People there are helpful. Our room is clean and cozy. The best thing is the location. It is within walking distance of all must-see attractions of Seattle. Also there are several malls nearby. The hotel gave us a p... | 4 | null |
Overall a great place to stay!
My husband and I stayed at the Edgewater in Seattle for three nights about a month ago. We selected this hotel based on the location and previous reviews. When we arrived, our check-in process went very smoothly. The staff is exceptionally welcoming; everyone smiles and appears to really ... | 4 | null |
Wanted to rate it higher, but just couldn't...
You can't beat the location of the property. Located on Mission Bay, the ocean front property offers a nice pool, ocean access, a great beach path to walk the bay, nice grounds and conveniently located to a large number of San Diego's tourist attractions.
I stayed at the h... | 3 | null |
Great location for history
I used the Holiday Inns parking garage at a $25 rate which is cheaper than surrounding garages for same amount of time. Check in was smooth and staff were pleasant. Tried the pub for a cheesesteak and beer and it was good. Tried the restaurant for breakfast and the wait staff were a little le... | 3 | null |
Uniquely bad crowne plaza
I would have given it a poorer rating but they comped my stay.
When checking in the first 2 room keys didn't work, ( it's no fun dragging luggage to 11th floor, almost end of hall) then in the third room there was someone in the room. They finally gave me a tiny handicapped room with a double... | 2 | null |
Very Basic
The price may be considered good for an expensive city, but that is about it. The stairs up to the reception are steep and there is no bellman to help.
The bowery locarion is seedy and the rooms are small. There is no restaurant, but the staff is helpful. I cannot recommend staying here for any reason.
Rob | 2 | null |
disappointing
Why I would never stay here again,
Entered Lobby struggling with 3 bags 5 staff members talking behind counter, one moved to check me in no offer to help with bags ( I am not a young woman) Asked to extend my stay by one night staff member looked at me with a shocked looked left the counter and returned t... | 2 | null |
Never again!
I decided to unwind and get away for one day at a really nice place. This is not the place! We were told we could check in an hour early and got in an hour and 30 minutes late. TV wouldn't work and told "working on it". We had to check with desk 3 times to get it fixed. I wanted a cold soda but no machine ... | 1 | null |
Do not stay here.
Upon returning to the room for the day I asked the hotel if they could make up the room. They first said yes but then called the room to tell me that since I had put a do not disturb sign on the door, it wasn't their problem to make up the room. What ridiculous customer service!!! I don't care who put... | 1 | null |
Don't expect too much
We only stayed here for 2 nights while we went to Six Flags. It was conveniently next to a Denny's so we had breakfast there. The sound of the traffic from the freeway and the wind against the door made it hard to sleep. Plus, the hot water only lasted for 15 minutes. Not the most comfortable neig... | 2 | null |
Great hotel with wonderful staff
I've stayed 6 nights at Distrikt hotel with my sister. When we arrived from a pretty exhausting trip (customs at JFK was horrible), we were welcomed by very friendly, helpful staff. They really made us feel like home, gave us good information on the neighbourhood and restaurants etc. Th... | 4 | null |
Should be much better!
I just returned from a weekend at this hotel. The hotel itself is nice in a big convention hotel sort of way. But the communication and remedy of bad situations is not good. We checked in and decided to pay for a club room. The room was small and had only a little window instead of the floor to c... | 2 | null |
Recent foul oder stay April 2012
What a terrible stay! First room they put us in was sprayed with something awful. Caused runny nose and watery eyes. So they moved us a couple of floors to 16th but this room had the septic smell seeping through with force through the bathroom toilet or bathtub. We prepaid and were held... | 1 | null |
"Sad but so"
First parking was a problem if you got there after 4:30. There are only 6 space reserved for the hotel. The room was not what they show on line. Elevator could not have been restored with the hotel (very scary). Breakfast was not served it was there for the taking. Cereal, fruit, pastries, oatmeal, coffee ... | 2 | null |
An Amazing Hotel with Amazing People
One of the best hotel experiences ever. Our company participated in a large convention and used the Rittenhouse as our base. Our event planner made a wise decision - only the best of comments from our clients and employees. The hotel rooms are huge, extraordinarily comfortable. The ... | 5 | null |
Everything you need.
If there's anything one needs to have a comfortable stay I don't know what it is. I did not use the exercise room so I can't comment on that. Late night dining at the bar was even quite good. | 5 | null |
great location
stayed here during us open and found it was a great location for getting to open on the E train and so great to be so close to all of the eating and shopping of soho
also very easy to walk down to century 21 for shopping, walked the other way to washington square and magnolia bakery, then back to soho fr... | 4 | null |
Great service at a great hotel
I have stayed at this hotel over the past 3 years while working in Dallas. Over those years the hotel has been updated significantly and the club on the 15th floor has improved dramatically. The bar and restaurant is very nice and the food is quite good. The best part of this hotel though... | 5 | null |
How the mighty have fallen
Stayed at the Homewood Suites 10/22 - 24 2012. I was given my room keys on the evening of the 22nd. Got to "my" room and found that neither key worked. Unfortunately I had all my luggage with me so I went to the service phone and told them about it. The woman that had given me my keys said sh... | 1 | null |
Not so great...
This hotel's only redeeming quality was its proximity to the Theater District and Times Square...the location is a tourist's dream! If you are driving here, DO NOT park in the Central Parking ADJACENT (next to the hotel) as that is not the garage the website mentions as being adjacent to the hotel that ... | 2 | null |
Thankfully it was just one night
As the title goes, thankfully I booked this hotel for just one night as I had to make a stop at Boston for the day. The hotel was really not all that great and the staff did not make it any better.
They were anything but courteous, obliging and polite. I found them to be quite impolite ... | 2 | null |
FILTHY, NASTY....DO NOT STAY HERE!!!!
I booked a King Suite for my husband and myself. I went in to check into the room, there was no personnel to be found. After waiting we finally got our room and the jacuzzi tub had soap scum rings, hair, and water still in the tub. The bathroom was repulsive. There was a hair on th... | 1 | null |
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