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Making the most of Boston
We chose the Back Bay area of Boston to base ourselves. Hotel 140 turned out to be ideal, it was clean with very friendly and helpful staff, rooms were a little small but this is a historic building so this was expected. Everything's close by, whether you wanted to shop, Copley & Prudential Ma... | 5 | null |
Run Away!!
If your choices come down to a park bench or The Intown Suites, go with the park bench. Worst management and customer service (which there is none) you will ever experience. Everything is broken, elevator, laundry, security door.Housekeeping doesn't clean when they are supposed to. If you don't smoke and enj... | 1 | null |
Ugh.
I just woke up from the worst night of sleep ever. And I'm old, so that's saying a lot.
This location, just down the road from IAH, is hard to find, as it's tucked behind another property. Its convenient location becomes a moot point when you can't find the dang place.
As I type this, I am sitting in between the f... | 2 | null |
No service!
Stayed here because the location is great. Have never spent this much $$ and had no amenities, not even wifi in the room, just USB cable. No tissues, no cups/glasses, and most of all no smiles!
Half the hotel is residential it turns out, so interesting folks making lots of noise at night.
Look for other opt... | 2 | null |
simply gorgeous hotel
stunning remodel of this vintage property. comfortable, beautiful, peaceful. trendy isn't a word i would use as i've read and heard about this property. it is a lasting minimalist property that will stand the test of time. | 5 | null |
Old hotel, good conference area, but that is it
Stayed for several nights. First impression was the worn out, dirty carpet in the reception hall, before queuing up at the checkin desk. Staff was polite and friendly. The double room on the 12 floor was clean, but showed wear and tear. Bedsheets were worn out, as were th... | 2 | null |
Excellent Value for NYC
I enjoy going to New York but I also want to stay well away from the throngs around Times Square, etc. The location on Lexington is perfect. It's close to buses, the subway and within walking distance of most attractions. The hotel itself is comfortable and (with one exception) the public areas ... | 4 | null |
Great room for a great price
I would actually give this hotel 3 1/2 overall rating but they don't let you do halfs. Though I stayed here for work, I try and save money on accomadations. For the price of the room, this was a great hotel. When my travel agent gave me a quote on a nationally named hotel chain that I usual... | 3 | null |
RIP-OFF! FILTHY! RUDE!
IFirst of all, I did not look for reviews on this place or I would never have booked it.
When making my reservation, I specifically asked if there was complimentary airport shuttle and was told "Yes." So we call for the shuttle when we arrive at the airport and are told there is not a complimenta... | 1 | null |
is it a club or a hotel?
The LES Thompson needs to decide if it wants to be a club or a hotel. We stayed here for 5 nights. During the week everything was great but on the weekend the club kicked off and we could not get to sleep until after 3am in the morning. We were on the 10 floor and thought the noise would not af... | 2 | null |
Romance On Rittenhouse Square!
My husband surprised me with an overnight stay at The Rittenhouse Hotel this past Valentine's Day which also happened to be our 20th Wedding Anniversary. We were very pleased when we checked in and we were greeted with a very nice anniversary surprise in a room upgrade to a beautiful, cor... | 4 | null |
Terrible staff, noisy room, and a restless night at the W
Similar to the reviewer below, I was unhappy with my recent stay at the W. I was invited to e-mail the General Manager, Suzie Yang, with any comments or issues experienced on my stay, and have since waited 15 days without a response.
The following is the email ... | 1 | null |
Stylish decor and fantastic location near the Space Needle
Our family found this hotel the perfect home base to explore Seattle for a long weekend before embarking on a cruise. The room was large and comfortable with very stylish decor, and we even had a view of the Space Needle. The kids enjoyed the pool. The hotel of... | 5 | null |
You can find much better places to stay
The only thing this hotel has going for it is the location. For some people, that may be enough, but really, there are tons of hotel in the city in the same price range that are much better.
The rooms are tiny and the layout is very inefficient. I'm quite petite (5 feet) and can... | 2 | null |
Not that great for the price
We stayed at the Grand Hyatt for a work trip. The hotel lobby and restaurants are nice however the rooms are old and out dated. The toilette looks like a toilette you would see in a locker room and there is really nothing too exciting about the rooms. The customer service is average at best... | 3 | null |
Very Nice Property (Lengthy Detailed Report)
I find many advantages to spending hours looking over TripAdvisor reports to help me select vacation properties. This time, I was again rewarded for taking the time to do this before selecting Travaasa Austin for a quick getaway to celebrate a birthday milestone. Therefore, ... | 4 | null |
Very nice! Great location and staff
Such a great hotel. We arrived too early to get our room so we changed and they held our bags for us. They were very friendly and asked our plans for the morning. We said we wanted to visit Ground Zero they gave us great directions and informed us about the tickets you needed to get ... | 5 | null |
Nice staff, decent rooms, bring earplugs
My wife and I took a last minute trip down to San Diego with our 2 year old for a little fun and relaxation. The staff was helpful, courteous, and adept at addressing any questions or issue that we had during our stay. I have two complaints - our mattress was uncomfortable and t... | 3 | null |
Not what I expect of a Hilton
Ok I was there for business. A single night but wanted to stay for two with my wife hopefully at the same rate which was somewhat discounted. They blew me off totally. So the day we checked in they suddenly had availability. Now the front desk gentleman was very helpful so kudos to him. Bu... | 3 | null |
Most horrible experience of my life
We stayed here on 11/10/12 and it was the most horrible experience of my life. We arrived around midnight, there is no parking at the hotel. We parked about a block away ($20 per day), and huffed it to the hotel. On our way past the strip clubs, some of the homeless people started ye... | 1 | null |
Jax Hotel
Been to many IHG properties in Jax. I prefer to stay here ONLY because of the bartender Eric. I was here one time, and 3 weeks later I stayed again, and he remebered not only my name but what I was drinking. The rooms and fitness center are marginal, but as long as Eric is bartending, I will continue to stay ... | 5 | null |
Good location...disappointing service
We were in SF for the SF Marathon and my husbands 50th bday. So we splurged and extended our stay to 5 nights. The location was great. We took the BART from the airport ($8) which left us a block from the hotel. Once we checked in they told us our room had two double beds, I expres... | 2 | null |
Lipstick on a Pig
Looks like one of the newer Holiday Inns, but renovations haven't been done inside. Rooms are small, breakfast area is small, tubs are small, beds are small. Air conditioning loud and thermostat doesn't work correctly.
Staff could use some training in basic customer service. Check-in desk employee wa... | 2 | null |
It was fine
Stayed a couple of nights for a convention in April. Convention rate of $219 per night + tax. The tax adds up to a total of 15.2% on top of the rate.Room was fine.
Eat at the bar in the SoleFood 'lounge/dinner' on the first night. Overpriced in my opinion. The 'fish and chips' was small and poor. Not recom... | 4 | null |
Nice boutique hotel
Lovely boutique hotel in wonderful Georgetown, with lots of great restaurants right around the corner. Nice, very helpfull staff. The rooms are very spacious and clean. There's free parking which is a bonus in DC. Also loved the free wifi. Definately worth going back. | 4 | null |
Spend the extra 50 bucks!!!
We checked into our room around 4pm only to find that our room had not been cleaned at all. Instead of putting us in another room they made us wait in the hall for 30 minutes while they cleaned. The walls were filthy and the comforter was torn. The window screen was secured in place with pap... | 1 | null |
OK but not as good as I had hoped
I would rate this as 2.5 stars, The renovations that are touted on the website are of the beds themselves only along with having a flat screen TV, albeit one that has no pay per view movie options nor a very extensive cable menu. The hotel seems very tired and in need of a real renovat... | 2 | null |
trip to Austin
I will never stay here again, in fact had I known the place was so bad, I probably would have cancelled my trip. Refridgerator was so loud, we had to unplug to sleep; room was not cleaned entire stay - we had to request clean towels; unable to use bathtub; even though when we checked in there was a secur... | 1 | null |
Great rooms and staff!
I stayed here during the recent Comic-Con and I'll admit that some of the noise issues mentioned by other reviewers had me nervous since Comic-Con has a *lot* of activity late into the night out on the streets. And yeah, there was some noise. But nothing really disturbing late at night that I wou... | 5 | null |
Exceptional Staff at an Excellent Hotel
The Fairmont group of hotels has been our "Home away from Home" for many years. Our recent trip to the Washington Hotel further reinforced the high standards that make it a joy to stay there. The staff could not have been more friendly or helpful and went out of there way to make... | 5 | null |
Would not recommend
We selected this hotel because the reviews seemed very good and downtown located. We stayed in this hotel for two nights and were very disappointed with the service.The hotel is located in an industrial area, next to the highway. If you want to go in downtown is really difficult .... The staff is ru... | 2 | null |
horrible!!
the first room we were in the lock broke the door was hard to shut and the toilet got plugged up and there was no none to fix it so they gave us another room and in that room the bath tub wouldn't drain both the ice machines were broke so there was no ice for our room there was a drunk at the pool that would... | 1 | null |
Bed Bugs
I recently stayed in this Hotel. Upon entering the room i went staight to the bed to check for bed bugs at that time i didn't see any. So i went on thinking it was ok. when i awoke the next day and pulled the blanknt back over the bed i looked down and there it was. i did call the manager to the room and show ... | 2 | null |
Better then expected. !!!
Good basic hotel, Good location near The Capitol, Univ. of Texas-Austin.Clean rooms, comfortable bed, efficient housekeeping, and "hands on" Management Team. Good Value
Good breakfast, Room has Coffee maker, Microwave, and Fridge. | 3 | null |
Nice San Fran Location
Our first impression was awesome from the valet, to the bell hop, on to the front desk. Very nice people! Our room was a very well appointed, large, (especially by SF standards), quiet, with two 40+ inch flat screens. No view but we didn't care. Great location in the middle of Union Square and ab... | 5 | null |
Run and run fast the other direction!!
This hotel is out dated. The room smell of mildew and the carpet is so nasty that I wouldn't walk barefoot. The mattress made me itch. The toilet wouldn't flush properly and the tub is stain. House keeping did not clean our room. When I call to speak to the manager about housekeep... | 1 | null |
San Diego - San Diego Bay
Outstanding value, clean, comfortable and close to good dining. | 4 | null |
Great location and value for money
I really enjoyed the historical displays and information as well as the splendor of the carpet, chandeliers and art deco interior. Yes I agree it is living on its past reputation, but it was one of the cheapest hotel options on our package deal! Our room wasn't made up but we wanted a... | 4 | null |
Big convention experience
I don't have any real complaints about this hotel but it is not one I would choose to stay in again. Too big and too many people! The rooms are large and comfortable with very comfortable beds. But then they ruin it with a sink which has the bathroom ledge sticking so far out over it your hit ... | 3 | null |
family of 4 holiday ( 2 adults and 2 small boys) - 3 rooms in 5 days!
First of all I will start with the positives. The restaurant is very good and the staff there are very friendly; The Bagel bros does great Coffee and being near mission beach etc made getting around very easy. A swimming pool is heated and very nice.... | 2 | null |
Very convenient
I checked in for a one night stay to be near the airport after a conference. The location was very, very convenient for returning a rental car as you'll be very close and near a couple of gas stations. I got in late and left early so I had very little interaction with the staff, be warned that if you ar... | 3 | null |
quiet retreat within the noise of new york city
In a fantastic location, with very friendly hotel staff. The rooms are very clean and comfortable with comfy beds, did not expect to sleep in a noisy city, but room very quiet and slept well. We visited New York for our 25th Wedding Aniversay before a trip to Barbados, wh... | 5 | null |
Worst Place I've Ever Stayed
On a two night stay, I was dismayed to find that the room smelled musty, the carpets in the public areas were stained, and the only ice machine working for FOUR floors of rooms was on the 1st floor. The room had no microwave or fridge, no cups for water or the coffee maker, the back was mis... | 1 | null |
election trip
no heat...had to change rooms and was hassled about it by management....seemed to give me a poorer quality room because using points rather then paying cash.... | 2 | null |
Close, convenient and clean
This property is adjacent to the San Diego Convention Center, so it is quite convenient if you are an attendee, but it is also close to Seaport Village and Gaslamp District for dining and entertainment. I have some back impairment, yet I was able to make the walk, so that gives you a clue ho... | 4 | null |
Great Location
This hotel is in the perfect location, on Park Ave a more quiet street but only a few blocks from shopping, shows, restaurants and all you want in NY.
I had room 1409, a great room, large for NY, clean and had everything you need.
The front desk was quick and efficient.
I will stay again on my next visit... | 4 | null |
Quite Setting
The hotel has a pool and golf course and a bar restaurant for golfers and guests that can be a bit noisy with constant TV's on and golfers speaking above the commentary.
The room was nice, clean and had a small patio outside where you could sit in the shade, near the pool. Parking was included
The staff w... | 4 | null |
Standard Residence Inn Experience
I recently stayed at this Residence Inn while visiting relatives in Mt. Holly. It was very easy to reach from Route 85. The hotel was surrounded by a number of restaurants, drug stores, etc, so it would certainly be easy to pick up some groceries or forgotten items. We found our room t... | 4 | null |
Tiny, tiny room
This is the tiniest room that I have ever stayed in, by some margin. And the bathroom was commensurately compact (without a bath cubicle or tub - so after a bath, the floor was all quite a mess, and I could step in to it only after room service restored it later that day).
Notwithstanding its excellent... | 2 | null |
Would have rated excellent....however...
I want to say that the service at this hotel is, for the most part, superb! However, we ran into a HUGE security issue. We were originally booked in room 1413. Our room seemed kind of small, with an oddly placed window, but manageable for a family of 2 adults, a teenager and an ... | 3 | null |
Do Not Stay Here!
Our room smelled, the door on the bathroom would not close, poor customer service and relations. They "staff" acted like they we doing us a favor. Hotel is not updated, parking tight, and not a pleasant experience at all! | 1 | null |
Terrible disapointment!
Wonderful polite young crew! They showed me 7 rooms before I accepted, I ordered a deluxe room from lastminute.com and the place is just terrible, i's not a good by. The romm i accepted had a new bath, no closet, no chair --- terrible to stay there a whole week, but then I had preepaid, non refu... | 1 | null |
Rude staff, dirty room
Check-in:
The two girls behind the desk were very nasty to those checking in. I was almost dreading my turn in line.
First I could not even hear what she was saying, since she was mumbling....and the girl next to her was shouting at her client.
When I asked her to repeat what she said...she roll... | 1 | null |
Ants!!
When I turned on the taps of the bath ants came out. Live ants, running around the bath and then drowning in the water....
Need I say more? Actually yes i do - because it was Formula One weekend I was charged $399 a night for my room! Disgrace. | 1 | null |
Great Room, Great Location
Spent the first 3 nights of October in a Hilton suite with plenty of room to unpack, relax and see the city. Spacious and clean with a courteous staff and a breakfast buffet that had something for everyone before starting a tour of the city. The wharf, North Beach, Chinatown, and Russian Hill... | 4 | null |
Perfect for our overnight stay
We had to attend a birthday dinner near the property and it was perfect for what we needed. The entrance was a little awkward coming in off of Camelback, but the guy at checkin was really nice and helpful. The beds were SO comforable that we are thinking of purchasing one from Marriott. T... | 4 | null |
Walmart Field Business Meeting
We booked the Carlsbad room at the Hilton Mission Valley for our Field Meetings as well as 10 rooms, the meeting room and hotel was perfectly suited to our needs. The staff and sales management were always available and very helpfull, taking care of last minute changes on our part effortl... | 5 | null |
Fabulous Hotel
This hotel is a gem, with a fabulous staff. My wife and I picked the hotel because of its proximity to GWU Medical Center, where our son was having surgery. The staff was responsive to our every request, including providing an extension cord so our son could power his computer following his successful op... | 5 | null |
Avoid if other suitable alternatives are available
Don't do it.
Check in was quick and easy. Valet car service was quick on arrival. Then down hill.
Booked into a room with King Bed. It was queen at best. No room service and no mini bar or fridge to keep your own drinks.
Enter the bathroom and the sink was full of dirt... | 2 | null |
Very Old and Dirty
We stayed at the Edison for 3 nights. Dirty walls, stained, torn sheets, stained curtains. Air conditioning in room not working told front desk heard nothing air conditioning never fixed, no fans in bathroom, room had the feel of a dirty sauna. No ice available, no coffee machines or fridges. Very lo... | 1 | null |
Bedbug in Room 208!
We entered our room and turned on the light. This hotel makes their beds with the pillows showing and the bedspread turned down. I turned on the light between the beds and right there on a bed pillow was a very large bed bug. I had seen them in pictures but never in person but it was obvious what it... | 2 | null |
The Magnolia - lovely and classy yet homey and comfortable.
My husband and I are repeat guests at The Magnolia. It is a great hotel in that it is classy yet comfortable, and best of all is the location. It is in the heart of downtown Denver - everything is very walkable or accessible with the downtown tram that goes up... | 4 | null |
Stay away from the Hyatt Regency Century Plaza!
Stay away from the Hyatt Regency Century Plaza! As leisure travelers and expecting a 4 star accommodation, this Hotel knows nothing about customer service or satisfaction! We couldn’t believe the poor food quality, service and the nickel and dime every breath you take. No... | 1 | null |
Hot Room
Have stayed here 3 times in the past when catching an early flight. This time the room was hot and couldn't get the A/C to cool it down. Would only blow warm air. We had to go outside to cool off after our morning shower. Also the pipes when turned to hot in the shower made a loud noise. Besides these 2 items ... | 2 | null |
Not Impressed
I had originally booked this hotel for my week-long stay in San Diego while attending a conference. I arrived very late at night after having some difficulty finding the location. When I arrived in my room, it was very spacious and looked okay. However, I began noticing things from that moment on. The cha... | 2 | null |
Spacious rooms, great staff, excellent location, but expensive
A lot of Manhattan hotel rooms resemble glorified broom closets - not the Affinia. The hotel is modern and my room on the 7th floor was clearly recently renovated. Everything was clean, bright and cheerful.
Shame the charge for wireless, especially given ho... | 4 | null |
Bed bugs invested Hotel from Hell
When I first checked in I smelled a heavy stench of old smoke, the Carpets and all the furniture were stain ridden. I didn't dare to take off my shoes. As I retired for the NIght I kept waking up with sting like itches all over my body. I turned on the lights numerous times during the ... | 1 | null |
Terrible Ending
The hotel was nice in itself, BUT the breakfast was below average, not a wide variety (not even eggs ir pancakes, orange juice was watery,.... the room was nice. The staff was friendly. The day we were leaving i get a call from my credit card company reporting activity that was unusual. MY CAR WAS BROKE... | 1 | null |
Cool place, nice price.
Stayed in this hotel while attending a meeting at the Conference Center up the street. It was considerably cheaper than the designated conference hotel which filled up and just a quick 2 block walk to the meeting. I was lucky! Big comfortable rooms. Warm, welcoming staff. Prompt service when req... | 5 | null |
could do better
The hotel was fairly close to Downtown, over the freeway and down, throgh not such a safe looking area,but you carn't blame the hotel for that. the room we had,had a brocken headbord,the bed was not too good, TV with just basic chanals, the pool was locked and a 9am breakfast finish, who on holiday gets... | 3 | null |
absolutely the worst hotel ever !!!!!
we stayed here for one night only, it was all we could put up with. the charge was exhorbitant, the lift was inadequate for the amount of people trying to use it. the dining area was basically a "lean-to shed " and the rooms were filthy, the carpets you didn't want to take your sho... | 1 | null |
Horrible customer service
Beautiful hotel but if you want your room cleaned you need to be out by 9:30 AM at the latest. If the maid knocks on the door and you are still there, she will not come back later. We told her we would be leaving in 5 minutes and she responded by offering us towels. I thought she was simply as... | 2 | null |
Large rooms and great location
Just had a three day stay at the London NYC. The rooms are larger than most in NYC and well appointed as well. The hotel is close to Times Square, Central Park and subway stops and is on a fairly quiet section of West 54th St.. We would definitely stay there again for our next trip to New... | 5 | null |
Perfect Convenience, Perfect Value
We have stayed at a number of the landmark hotels in Manhattan, but both my wife and I agreed that the Hilton Garden Inn offered the best combination of location, amenities and price that we have found in the City. The hotel is clean and the rooms, lobby, and restaurant are all just t... | 5 | null |
my review
Decent hotel, great location, mediocre breakfast. I have stayed at this hotel many times before and assume I will be staying there again since my daughter lives walking distance away. I wish the breakfast was better, but otherwise it is a fine place to stay. | 4 | null |
This place sucks! They double booked me and gave me a coupon
The coupon they gave me is based on availability....the thing is once you tell them you care using the voucher they gave me for their mistake they will not allow it to be used. Find a better hotel in Chicago the management of the hotel sucks and they will nev... | 1 | null |
good location, perfect room for family with 2 teens
I picked this hotel for several reasons. Close to subway, free wifi & breakfast and most importantly... 2 Queen beds AND a sofa bed. I come from the tall family. My husband and & I cannot fit in a double/full size bed and then our boy and girl teenagers wont share. He... | 5 | null |
Good as a conference venue
This is not the kind of hotel I would choose for my vacation; too sterile and impersonal, grandma style furniture ...
However, I was on a business trip attending a conference organized in this hotel. As a conference venue it was perfect. The large lobby space and wide alleys are ideal to meet... | 3 | null |
Are you kidding me
got to my room and found no remote for the tv called the front desk and was told sorry most of our rooms dont have remotes IM NOT MAKING THAT UP. the room was bellow standard didnt look or feel clean. The internet was extremely bad | 1 | null |
We keep coming back to this hotel
We have tried a lot other hotels but keep coming back to the Taj. The staff are very polite and helpful and they welcome us by name every time we come.
The breakfast is the best around union square. We have been in March and have booked the Taj for our next trip in November 2012. | 5 | null |
Fantastic stay
We visited Chicago for a wedding in August and had a fantastic time. the Four Seasons was definately part of our overall experience. We had booked our room through american Express travel service and were upgraded upon arrival. we had a beautiful suite with 2 bathrooms and a separate bedroom. Great for o... | 5 | null |
Great Downtown San Diego Hotel
Got to stay here over the 4th of July, what a treat & totally unexpected! Small rooms but very charming & clean. The staff was great, everyone very friendly & accommodating. The rooftop view exceptional! Flat screen tv's, ceiling fans & air conditioning. I would recommend this in a heartb... | 5 | null |
Great Location but thats about it...
Myself and a friend stayed at the Affinia Manhatten for 7 nights. We booked a twin room but was given a double. The reception advised that we booked a double but would change the following day. We were moved from one pokey room to another... The rooms are small, the bathrooms are ev... | 3 | null |
Never again!!!
So so room and the young men there truly were polite (that was the best part) - luke warm water in the bathroom - no stopper in the tub. the internet did not work 3/4 of the time we were there - we had to get our room keys re-programmed EVERY time we tried to re-enter our room (and we HAD kept them away ... | 1 | null |
Great location.
Located a half block from Times Square and Broadway where the hi-risers are located allowing people to sit and watch what is happening on Times Square. All kinds of places to eat are located nearby. You'll be right in the middle of the Theater District, West 47th. Subway station is close by on 50th and ... | 4 | null |
Great staff, very friendly.
We have stayed here many times and have always found the property to be clean and quiet. The location is terrific. The staff is friendly and competent. The bed was comfortable, bedding was relatively new. Free in-room internet was fast. Close to Hollywood Bowl and Hollywood Boulevard. We rec... | 5 | null |
Perfect Location - Nice but not your average JW
My family stayed for a weekend to tour the city. The location is ideal. You can walk just about anywhere. We walked all the way to Arlington the first day. If you don't want to walk, you can grab a cab. Cabs are always sitting right outside the hotel. The cost from the ho... | 4 | null |
A gem!
We had a very enjoyable stay at the Magnolia Hotel. The staff are very responsive and helpful. The hotel has character and a fun buzz. We'll be back!
To tripadvisor: I don't appreciate having to say more than I want i.e. meet your designated 200 character minimum. | 5 | null |
Think Twice
Our first disappointment in a Choice Hotel in over ten years. Mold in bathroom on the ceiling that was painted over and was beginning to come through, improperly installed tub that made taking a shower difficult, needed a new toliet seat and lid. We were gone all day in Memphis and had the A/C on in the roo... | 2 | null |
DO NOT STAY HERE - POOR SERVICE IN THE GHETTO
The fact that this hotel is located in the ghetto is the least of your worries. The area is unsafe and we were constantly being hassled as we walked down the street. Crack heads are yelling day in and day out and are constantly taunting people who pass by.
Upon arrival we ... | 1 | null |
Dirty and overpriced
I made last minute reservations for my family to stay in Memphis for a local concert. Other hotels in the area were booked, and most were priced $30-$50 higher than Sleep Inn. It was close enough for us to walk to Beale Street, and the reviews were great, so I got a double bed room for 1 night-the ... | 1 | null |
Hotel Problem
Wish I had read these reviews sooner. Upon check-in we found the room door open and the bathroom had not been cleaned. I then started noticing different problem through out the hotel,
The stopper in the tub missing a part (the plastic piece left in drain was a safety hazard), the coffee maker did not work... | 2 | null |
My Stay
This hotel was very old. The room was large and the furniture was nice. The bath fixtures need to be upgraded badly. Although the tub and toilet were clean, they appeared to be dirty because of their age. The bathroom was very small. The room was clean and comfortable. | 3 | null |
Over-rated, over-priced and under-sized
The location may be good but that's about it. What a pretentious over-hyped ripoff. This place might seem appealing to someone who's used to sleeping in closets. For $ 350.00 PLUS we had a room with no view that might have been 160 sq. ft. if that. No coffee maker. A glass wall o... | 2 | null |
Do not stay at this hotel!
I had a confirmed reservation for five nights, for a suite, this week. After a long flight my family and I arrived at 10:30pm. At the check-in we noticed another customer being sent off to another hotel. When it was our turn, the clerk told us first that there was no room service since the re... | 1 | null |
Not what I expected
The pictures on the website aren't what we witnessed. The rooms need renovated--mostly
bedspreads and furniture--really old--NO HEAT--we had to get a heat spacer brought up.!
For over $400 dollars a night--I think it should be nicer and cleaner..Halls smell-need all new
carpets--The flooring for the... | 2 | null |
Convenient location
We stayed at the Embassy Suites due to an early flight from LAX. Very convenient location with shuttle to airport. free breakfast had many choices - more than just juice, toast & coffee! Room was large, clean & better than expected. Noise from the road was an issue, even on the 5th floor-suggest ear... | 3 | null |
Old School New York Charm
We took advantage of a 3rd night free promotion and booked a room in the Towers on the 33rd floor.
The room was very quiet and comfortable and we had a fabulous view looking uptown and at Central Park over the roof of the Met.
The staff is fantastic, very attentive and friendly, but understate... | 5 | null |
You Might Need a Roadmap
Was in Dallas for Cowboys-Browns game with a group of 10 guys. We all stayed here. Found a great deal on Priceline that no one in the group could believe when we arrived and saw the hotel. It is unbelievable....HUGE!!! You could get lost walking throughout the lobby. The hotel is immaculate. Gr... | 5 | null |
Not Much Personality but Location is a Winner
As you'd expect for a midtown Manhattan business hotel the Sheraton is short on personality. Its function is not to charm but to accomodate and it does so just fine. Rooms are updated and comfortable however they do lack for space (at least mine did). Front-of-house staff w... | 4 | null |
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