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review stringlengths 61 22.4k | label float64 1 5 | __index_level_0__ int64 |
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Horrible Front Desk Customer Service
I booked two rooms November 2011 for a 5-night stay in August 2012 through their website. Decided on a park view at the Executive level. The website indicated the executive level rooms were on the 35th floor and above. When we arrived, the front desk wanted to place us at a lower fl... | 1 | null |
Convenient & friendly
Waited until too late to find anything else at a good rate through Southwest. Stayed here 3 times before and I gave it a rotten review the 2nd time. Made sure I was in the Tower & high up and not in the Annex. No noise. Elevators worked very well. Room small with a king bed but only me so plenty o... | 4 | null |
Overrated, Smelly and incompettent
I waited 45 minutes, no joke, to check-in, the staff were indifferent to the wait of mine and fellow guests. They displayed no sign of adequate training of the hotels processes or even a hint of customer service. I had booked a King size bed, but told they only had single beds left, s... | 1 | null |
Nice Hilton with Good Location
I have stayed at this particular hilton 2x over the past year, and have been happy both times. Very efficient check in. Literally only took minutes. Nice Lobby and Common Areas. Room was nice, comfortable, and appeared to be adequately clean. The gym, albeit small for a hotel this size, w... | 4 | null |
DONT ORDER FOOD FROM PIZZA HUT OR ETC...loud noises!!!
okay its a beautiful hotel! nice comfy beds! beautiful atmosphere! umm the kitchen food is good not the greatest! my thing is they do not have alot of options in food wise! and overprice food that i could go to a fine dining place to get besides the hyatt! they cha... | 3 | null |
Disappointing
Just returned from a 4 night stay in the W on Lexington. The hotel lobby is nice and welcoming. The check-in could be much faster, queued for 30mins to check in. We stayed in a Cosy Room - which to be honest is too small, there wasnt anywhere for us to put our clothes. There seem to be no surfaces to put ... | 2 | null |
Relatively average Hyatt
Did not like where the hotel is located, it's a block from the freeway overpass and to walk to the Judiciary Square metro you have to walk past a homeless shelter or two with 30 to 60 homeless people hanging out on the sidewalk. Didn't have any issues, but also didn't feel comfortable walking a... | 3 | null |
Chain Hotel - Expensive for the Indifferent Service
I stayed here in advance of a business meeting the following day. I checked in around 11:30 pm on a mid-week evening. The room was average and the A/C didn't function properly (either too hot or cold and loud besides). I only got one of the two wake-up calls I arrange... | 2 | null |
Save your money!!
My experience was a nightmare!! I didn't know whether or not I was going to get cold or hot water when I showered. My velvet blue pillow was covered in "white" stains. Blow dryer didn't work and the iron barely worked. No outlets to plug anything. The one I did find was hardly working. There was a big... | 1 | null |
Excellent Location; clean spacious rooms, horrible restaurant!
My wife and I recently made a quick 3-day weekend trip to Philadelphia and it's surrounding Amish Country. After reading many TA Hotel Reviews we reluctantly selected the Holiday Inn in the Historic District simply because of it's location (within walking d... | 4 | null |
Disappointing manager, disappointing hotel
This hotel was disappointing to us before we even set foot in the hotel. First of all, the hotel used to be called Comfort Suites (they changed it to Quality Suites), and when we went to check in, after they informed us of the change, we wanted to switch hotels, because the ma... | 2 | null |
Great Night's Sleep
Stayed here for two nights and overall it was a very nice, comfortable hotel. It was very good value compared to other hotels in Manhattten. The rooms were comfortable, they are a bit on the small side which would be fine but they have packed way too much furniture into them so it was quite cramped.... | 4 | null |
Find another Hotel
I regret not reading the reviews more carefully, I would not recommend this hotel, the area is not safe, we didn't have parking the second night due to a party in the conference room. They should not indicate there is a fitness facility because it's unsafe, old pieces of junk that should be thrown ou... | 1 | null |
Once it's finished, it'll be great
I stayed here for work for a few nights. The location was good, only a few blocks from my office (a nice leisurely walk), and the staff at the hotel was very nice. My room was also nice and spacious with a comfortable bed (new room). However, they were also in the process of a remodel... | 3 | null |
filthy - a doss house
DO NOT THINK OF STAYING HERE - the lobby (a good indicator of a hotel) was filthy, the paper was hanging of the wall and it stank ! we asked to see the rooms BEFORE we paid (thank God we did) on the 16th floor and it was filthy, again ! stank, again ! the light shade was torn, you stuck to the car... | 1 | null |
Great Hotel and Stunning Views
Hotel is well laid out and modern. Also very clean. Unfortunatley, you have to walk across the street for the convention center. I guess that's not unusual for a convention center that size. It's huge! Friendly hotel staff. Concierge very helpful in finding tours, etc.
You have to go up ... | 4 | null |
overpriced, ugly rooms
I recently stayed here as the conference I was attending was booked here. I had stayed at the sister property, Squaw Peak, 2 years prior, and remembered the rooms being very welcoming and serene.
We came a day early to celebrate our anniversary and explore Phoenix. The disappointment began at che... | 2 | null |
Wonderful Hotel
The location of this hotel is perfect. Where else can you walk accross the parking lot at 5 in the morning to your airline ticket counter and not have to wait for a shuttle. I returned my rental car on the night of arrival to the hotel and walked back to the hotel. In the morning I walked into the airpo... | 4 | null |
Helpful Front Desk Staff
I recently stayed at The Majestic and received above and beyond customer service from the staff. We brought in quite a large group, and the staff was always available to help find restaurants for us, give suggestions of places to go during the week, etc. Super friendly, and super accommodating.... | 4 | null |
Good for juz one night stay
We had an average exp in this hotel, its good for those who are staying overnight. Also its very near to phoenix downtown. All facilities are fine but only u thing u will face is disturbing road noise at night since its on the main road. If you are a person who cant sleep with road noise, wo... | 3 | null |
Could Do Better
This is a reasonable hotel but had to many faults to score anything higher three. My first night was disturbed by a very loud central air conditioner. To their credit, they moved me to another room but this smelt like stale smoke which was off-putting. The rooms were very big with a separate lounge and ... | 3 | null |
Worst Motel I have ever stayed in.
The hotel needs renovations. The rooms had an odor that was undescribable. The bed was very uncomfortable as well as not being level. The entertainment system in this motel is terribly outdate. Overall, this motel needs a facelift. | 1 | null |
not a very good time.
So we started our trip to san francisco by going to our hotel they let us check in early that was the only good good thing about our whole stay there. Well #1 STAY AWAY FROM ELEVATOR!!! Almost got stuck it was so scary!! Location is not the best but definitly was not the worst.. #2 No sleep it was... | 2 | null |
I would not stay here again.
The location was good, the hotel was crap. This hotel tried to look very modern, but was a motel 6 with some fancy pictures. The room was so small, we could barely get our suitcases in the door. For the price I would have expected more. They also authorized $50 additional on your card for i... | 1 | null |
Awful Staff
The staff here was absolutely terrible. Some of the rudest people I have ever encountered. Very unhelpful and cold. Upon arrival, we were told that the price we were quoted was incorrect and that it would be $100 more per night. The "Manager", or so he called himself, was the one checking us in. We were awa... | 2 | null |
Older Hotel Needs Some Attention
The hotel seemed much nicer on the website than it actually is. I did not realize that the doors for the rooms were on the outside of the hotel until we arrived. I would not have booked this hotel had I knowne that. The room was okay but nothing special. The carpet had stains and the ro... | 3 | null |
Good location, friendly staff, room ok
The room was big with a huge bathroom. It was dated but didn't show any signs of wear except for the balcony which had a disgusting stained old carpet on it - why have a carpet on an outside area?!
The shower was fixed at a very low level so you couldn't stand underneath it.
The t... | 4 | null |
Worst hotel ever
This by far was the worst hotel I have ever stayed in. There were dead cockroaches left in hallways over night. My associate had dried feces in his room on the actual toilet seat when he first got into his room. All the carpet in hallways are ripped with duct tape, and did I mention that they charged m... | 1 | null |
1.5" Cockroach in room
My experience with housekeeping in the hotel was terrible. On the first day, I left a tip of USD 5 - it was not there when I came back (as expected), but the room was left exactly the same way as I left. She has not even folded towels or made the bed.
On the second day I have found a cockroach of... | 1 | null |
Great location and good service!
I got to the hotel and was offered a room on the 18th floor with a street view. Although the room was renovated and really looked nice, I wanted the sea view that the folks on TripAdvisor had raved about. I called the front desk and told them I wanted a different room and the guy told m... | 4 | null |
Giant Ripoff
After booking a 4 - 41/2 star hotel through Hotwire, I was left with the W. The room was not what I expected for the price - small sleeping space, tiny bathroom with wooden shutters that open to the sleeping space, and a loud A/C unit. Upon departure I was charged for a mini bar purchase (from which I did ... | 1 | null |
Friendly staff, beautiful lobby, slightly tired room
Very swift and efficient check in, the room was a bit tired looking but I was in the cheaper tower so I was expecting that, and even so I still think the rate I got was pretty good for such a good location. Would definitely stay here again, | 4 | null |
Believe what you read from other reviewers. It is all true.
Stayed here one night while downtown. Thankfully my stay was only one night. Check in was smooth but the front desk was definitely understaffed. The lobby was very nice, modern design and decor. The trip up the elevator was slow, took 5 minutes for one to beco... | 2 | null |
Old, ugly and not clean
I spent last 4 of July in that Hotel and frankly- was not impressed at all. The location is close to a Hilton and Merriott but and absolute ugly, dirt and a real no-no to walk after the sundown, Lots of bums, pushing carts, drug addicts almost in front of hotel and other worse things in the neig... | 1 | null |
Remarkably average
I've been in better hotels in many cities. This property is located behind a mall. It is difficult to reach if you take the wrong turn off of 93, like I did. Driving around the sketchy neighborhoods is a chore due to the 1-way streets but if you can get to the mall you can get to the hotel.
The hote... | 3 | null |
Had a blast with friends but the Hotel is just ok
Had a little gathering for my birthday in the W. Booked a cool corner suite since all other high end suites are taken. The pool was closed for private party. Not sure was because of the club downstairs or by some rich guy. But they mentioned it when I was making the res... | 3 | null |
Average at best.
We stayed at the Avenue one night. The only bright spot was the bed. The bed was wonderful, very comfortable. The rooms are dated, clean, but dated. We had a Groupon for a suite which made the hotel a little more palatable, had I paid the full rate I would have been very disappointed. There are plenty ... | 3 | null |
You get what you pay for sometimes
I spent one night in this hotel in May 2012. I chose it because I got a good deal through Last Minute. I read the reviews on Trip Advisor, and they were a bit of a mixed bag, but the positive reviews gave me hope. I am sorry to say, I should have paid more attention to the negative re... | 1 | null |
Overall a very good experience
Great location and friendly staff. Gave you the feeling of being in a city with "action" as the hotel lobby always was busy and created a buzz. This is on 4th street, so it is convenient to downtown and Union Square and right by the BART and MUNI transportation systems. could walk to down... | 4 | null |
House keeping Loud! Dirty Bathrooms!
We got there late asked to stay till noon they obliged us..House keepers were Banging loudly and squeeking something in the room keeping us from sleeping started around 7:30am and did not stop till we left! The room had a clump of slimy hair on the Faucet handle! Terrible experience... | 2 | null |
waiting on second visit
I would like to say excellent but am reserving my opinion to be sure after I see if we can return easily on our new membership or not...hearing good and bad things about that so what to see for myself | 4 | null |
Very nice, comfortable, a few little problems
The Sheraton was a comfortable place to stay while on a family trip to Austin. It has clean, nicely decorated, quiet rooms. The beds are very comfortable. We did not eat any meals there, so I can't speak to the quality of the food.
Superlatives- Every staff member was very... | 4 | null |
Good, but not great
Pleasant upscale Hampton/Hyatt Place like stay; limited toiletries but the mini kitchen was decently equipped. The lobby was really cold and everyone kept their coats on at breakfast including front desk clerks. We thought it was a good stay and well priced, but maybe not deserving of the many WOW! ... | 4 | null |
July 28
I stayed one night at this hotel with three friends. I purchased the hotel a couple months before my stay. We were going to a concert which started at 4:30. I assumed we would have plenty of time because I received an email stating check-in was at 4:00. We arrived around 3:30 and stood in a long line of people.... | 2 | null |
very comfortable stay
For what it lacks in charm, the downtown Sheraton generously provides amenities for a very comfortable stay. There is plenty of space, comfortable beds, wall outlets for electronics, TWO TVs, refrig, microwave, counter space, toiletries and more. All of my requests have ben attended to promptly by... | 4 | null |
Poor Conditions poor Service from Joy [--] Regional Director
Requested and was charged for a non smoking room. Once off the elevator the hallway was filled with smoke. The entire second floor had a smoke odor. Asked to change room / floor but were sold out. My son has asthma and smoke is a trigger for an asthma attack.... | 1 | null |
Not for families
Stayed at this hotel 21/06/12 to the 24/06/12, the hotel itself is clean and looks ok but they put us (wife,2yr old Daughter and myself) at the side of the hotel which at first seemed fine but as time went on we felt very vulnerable and unsafe, the area itself did not look the best at night and we made... | 2 | null |
great location, clean and comfy rooms
We were here in August for 4 nights, check in was quick, the reception area was nice. The location is perfect, if you walk out the hotel times square is not even a minutes walk to your right and a subway station is not even a minutes walk to your left. The rooms are very clean and ... | 4 | null |
Not worth the money!!
My boyfriend and I stayed only for one night at the Hard Rock Hotel and it was one night too long. While the views from our room were fantastic that was about it. We ate the "restaurant" at the hotel. It took the server forever to come and wait on us which is understandable if it were busy but, th... | 1 | null |
Comfortable with Good Service
The Belvedere is in an ideal location for easy access to the heart of New York. If it's to far to walk, the subway is around the corner or you can take advantage of the steady current of taxies.
Our room was very comfortable with ample space. Unfortunately the heating/cooling system fan on... | 3 | null |
Nice place, but a little over hyped in my opinion, 3.5 stars
Overall a pleasant experience and a nice place to stay. But I think it's a little over rated looking at other reviews. This place is definitely above average, but I might not say Very Good, only because of a couple of critiques that might not concern others. ... | 4 | null |
Nice Staff, expensive food, slow internet
I've stayed at this hotel a number of times. When we checked in after midnight the staff was friendly. I noticed the lobby looked different from what I remembered. I asked about breakfast which used to be a buffet. Now it's À la carte and a bit more expensive. There's not reall... | 2 | null |
Diffident staff and poor value for money
Stayed here for 6 sad nights whilst in NY on business. Booked concierge room category assuming the rate would offer value for money! Bad Move. the breakfast was pathetically small and offered no normal options such as capuccino etc- I had thought the " canapes" would include, li... | 1 | null |
GREAT SERVICE
I stayed with you for only two days but Laura, the concierge on 14th, was amazing. She was very personable and had great ideas for restaurants and attractions. I also mentioned it was my anniversary and not 10 mins after I got back to my room she delivered complimentary strawberries and wine to my room! I... | 5 | null |
Fun but expensive
Had a nice time. Concierge was super helpful to assist my husband to entertain my 5 year old with places to go even in the rain while I worked. Thanks Robbie. Was right across from the business center. | 3 | null |
Fantastic Stay!
My husband and I stayed at The Elian for an anniversary getaway. I read previous reviews before booking our stay, and it appears that many people didn't realize that the hotel is still in it's "soft" opening phase. That being said, there were certainly a few details that were still in progress (e.g. no ... | 5 | null |
Ruined by the gluttony of guests
My room rate included access to the Regency Club lounge on 12th floor (key required to access) never have I seen such uncontrolled gluttony of families - access is for 2 adults / room - other guests are supposed to pay $30/day. From dawn to dusk there were families with 2, 3, 4 kids swa... | 2 | null |
TERRIBLE HOTEL... Great Location
Well I booked this hotel from Expedia where they have this hotel rated at 4 stars... I would give it 2 1/2 stars and I am being generous...
When we step a foot on that hotel I was already regretting my desicion to stay there... The lobby has a door covered with what it seemed to be gar... | 2 | null |
Overrated, expensive and just "OK"
I don't understand the 4 and 5-star reviews for this hotel property. While the hotel isn't a dump by any means, it also isn't anything special. Yeah, its historic and gaudy and in the heart of Union Square. I guess if you're a very wealthy traveler that wants to dump a lot of money at... | 2 | null |
Great Location, Comfortable Hotel
Our second time at this hotel which is well located and comfortable. It is only a few minutes to the Powell St BART Station and cable car, shops and Union Square. The hotel decor is rather dark but clean and well serviced. The room was bigger than some, with an excellent bed and shower... | 4 | null |
Just a Basic Downtown Hotel with some problems
Stayed 3 nights here for U.S. Olympics Trials and Marathon. A tad far from the GWB, but close enough. It was nice they had a courtesy van to take us to a restaurant 2 miles away. The problems we had were: 1. The was some sort of septic smell from the toilet whenever we wen... | 3 | null |
Poor Guest Service
Building workmen on gantry 2 floors below our room on 25th floor , asked to change rooms refused by staff. bar only serves alcohol, no soft drinks available. told by customer service director, that there were vending machines on floors, could not find any. reception staff says no vending machines. pe... | 1 | null |
Solid experience
I just returned from a two night business trip in NYC where I needed to stay in the financial district for meetings. Prices for hotels were extremely high for some reason but this ended up being one of the more reasonable or middle of the road compared to many others. I will say that every employee I c... | 4 | null |
Beautiful Architecture in Hotel!
We had a very nice stay! This is a classic hotel with beautiful architectural design. Staff was friendly, restaurant was good, rooms were clean. We would certainly stay here again! | 5 | null |
Blues Traveler
Came into Chicago for Blues Fest for three days. I stayed here because it was close to the fest, but I should have read the revues first.
1. Hotel is old so the condition of he exterior can't be changed, however the condition of the interior CAN be.
2. You can hear the noise from the outside loud and cle... | 2 | null |
Incredibly Disappointing
Just stayed at this hotel and it was not a pleasant experience. Every time you tried to call the front desk, you were put on hold for upwards of 30 minutes. Their excuse always is that they are short-staffed, but there are workers, bell boys, concierges & desk clerks always milling around. I re... | 1 | null |
Great value, location and service!
We stayed in this hotel and it has a fabulous view and a great service. The value of the hotel was fair as well. | 5 | null |
Expensive, terrible costumer service, and unpleasant night
Arrived at the Roosevelt after a long trip to NYC. I was pleased to see the elegant lobby and it seemed like a great place. As soon as I checked-in it all vanished away. The rude attendant at the reception was not helpful at all and totally not-welcoming. Our r... | 2 | null |
Average hotel, great location
A lot has been said about the great location of the hotel, so I'll skip that part.
Had two rooms for approximately 8 days, so it was not just a one night crash at the hotel. This is not your average 3-4 star Four Points. It was quite poorly managed in my opinion (SPG platinum, so I stay at... | 2 | null |
Poor service / poorly designed hotel / low quality bed
(My opinion obviously:) Hotel Indigos are inherently poorly designed; the nautical/country theme frankly doesn't work for me. The bedding is of a 1-2 star hotel quality - not 3-3.5 star. Sheratons, Marriotts, Hiltons and Hyatts have MUCH better beds. The Indigo did... | 2 | null |
Great for kids!
My husband loves to take a trip to AZ nearly every year to visit some old friends. This year we had our 3 year old, and needed a place a little more family friendly then places we had stayed previously while it was just the two of us.
First of all, the pools alone kept us busy most of the time! Lazy ri... | 5 | null |
Great Hotel!
This was one of the best hotel's i've ever stayed at...the bistro downstairs had a very nice menu...the setting was very upscale and modern...the happy hour had actual food that was so good i didn't eat dinner...the bed was so comfortable i didn't want to get out of it...Overall it was a great experience &... | 5 | null |
Unique and enjoyable
Great Staff, great room, fancy Bath, clean and fun. It appears all rooms have balcony's but the rear rooms just look at the back of other buildings, and the back corner you can see virtually nothing. My Brothers room was beside ours and on the back, but his was the front corner and had a little vie... | 4 | null |
Good location
Stayed (lead) a conference at this hotel. Hotel was pretty good, but needed several maintenance issues. Any that were reported, were handled promptly. But lights were totally out in one elevator the entire time. No matter how many times they came to my room, it was always hot. One of the toilets barely wo... | 3 | null |
Excellent choice of hotel!
My husband arranged our first ever trip to NYC (well, first trip to America) as a surprise for my 30th Birthday, with me being the one who usually organises things I have to say he did a great job and could not have picked a better hotel! The hotel location is fantastic, close to the Library,... | 5 | null |
Great Location Great Service
We attended Air Force Basic Training Graduation. It was a great location. The hotel was very nice. However, avoid room 101 because of traffic and noise all night long. The rest of the rooms are excellent. There is a Strip Mall across the street with all sorts of restaurants and shopping. Th... | 5 | null |
Towers rooms
I stayed here last January for 8 nights. You need to love the early 20th century style to love the hotel. I also think that rooms in the tower wing are better than the others and you can also enjoy the complimentary continental breakfast. I had breakfast (wonderful) also in one of the restaurats of the hot... | 3 | null |
Old AND DIRTY !
My company books me here, otherwise I'd NEVER step in the door again. What is that smell ? (and why do they feel room deodorizer will 'cover' it up - I had to take the battery out of the dispenser to stop from gagging). Each time I check in I am assigned a TINY room facing a cinder block wall (AVOID ROO... | 2 | null |
Location, Location, Location!!
We recently stayed on the third floor in a room facing Commerce Street. Yes, there was street noise - you are in a city. The noise from the street was actually drowned out from our extremely loud air conditioner. We never heard any noise from inside the hotel - no voices in the hall or do... | 4 | null |
Friendly and helpful staff, but paper thin walls and noisy"
We stayed here for a Convention. We had a very large and comfortable corner room, which was nice. The amenities were good - a refrigerator, desk, free wi-fi in the room, coffee maker, nice bathroom. The location is excellent - I easily walked to the Park stati... | 2 | null |
Nice hotel
This was the starting point for a family trip with people flying in from different locales. It had what I was looking for: free shuttle from airport, free parking, and free breakfast. I signed up for the Club Carlson card and got on the promotion through the end of the year that is stay one night and get one... | 4 | null |
Memphis Trip
Both my husband and I thought that our room was very comfortable and pleasant. We did have trouble with the tv in the room, but as soon as we reported it, housekeeping was quick to respond and promptly replaced it. This was our first trip to Memphis and it was wonderful to be just down the street from Grac... | 5 | null |
take some responsibility!
My wife and I just spent five nights at the Huntington. It's a tranquil refuge from downtown SF, and our room was simply delightful. But we did have one significant problem: no wifi throughout our stay. Wifi at the hotel is provided by AT&T; if there is a problem, you call them, not the hotel.... | 3 | null |
a magnificent hotel and magnificently located
mopo0119
This is our second time staying at the Sheraton Hotel and Towers and with the exception of the extreme cold air in the hallway adjacent to our room and the overpriced snack bar in the room; the stay was wonderful. The aesthetics of the hotel coupled with several sp... | 4 | null |
Nasty, poor customer service.
I have a small group that goes to Indy once a year for a conference. We have stayed at this location 5 times, and for 4 nights each time. This used to be a decent place; although older, it was clean and reasonably priced. However, after April 2012, we won't be using this place anymore. The... | 1 | null |
very nice location. comfortable stay.
The location of this hotel is enough reason to opt for this hotel. It is just a few blocks away from the Air and Space museum. They also have a travel desk which was very useful. I booked my hop-on-off passes from them and it was super convenient. | 5 | null |
wrong keys and charged incidentals
Not a good experience from the moment we came to the front desk to check in. We had to wait an hour past check-in which did not bother us too much because we left for food and then just came back. Our next incident worried me though. We were given room keys and when we went to this ot... | 1 | null |
Beautiful Neighbourhood Hotel
Lovely updated hotel in beautiful Boston Back Bay area. Minutes walk to Back Bay T station. Surrounded by dozens of fabulous restaurants. Rooms are small but nicely updated. Beds where very comfortable. Staff was helpful and friendly. Definitely would recommend this hotel to friends. | 4 | null |
A bit disappointing
Most of the staff was very nice and the location is great if you are in downtown Austin. The hotel is within walking distance of all the good restaurants and bars and even to the South Congress Bridge.
The rooms need some upkeep. We were on the 12th floor, which is an SPG floor. Our room smelled a b... | 2 | null |
Fast wireless internet speed!
Most hotels have terrible internet speed - probably because so many use it at the same time. During my recent visit I got speeds of around 22Mbps download and 24Mbps upload. I've never seen results like this at any hotel. Best of all, it's free.
The rooms are beautifully furnished and the ... | 5 | null |
Worst Wyndham Ever!
This place was not as nice as advertised. The bathroom was kind of gross with painted over rust spots; definitely in need of renovation. Various staff members quoted me different prices for a refridgerator (first it was $20 for the stay, then $20 per day???!!!!, then the person who brought it told m... | 3 | null |
Overpriced For The Average Couple/Family
The hotel is ideally placed if you want to be in the centre of things; which is a double-edged sword. Good if you have a few days to spend and want to see the majority of the tourist attractions or near transit links to see them. However, for that same reason, all the bars etc a... | 3 | null |
Promises Promises
Let me begin by saying that in the last 10 years I have spent at least one week and one long weekend a year at this hotel with a Fraternal Group who books practically the entire property.
For years now we have been promised that the hotel was going to be totally upgraded and improvements made. The onl... | 1 | null |
Mediocre at best.
I was in San Diego for two weeks for work, and stayed here the entire time. I would not go back. Its location was extremely convenient for getting around the city. However, the hotel itself was in pretty poor shape. My carpet was stained in multiple places and was sticky with what I hope was Scotch-gu... | 2 | null |
Good value in NYC
This hotel is on the corner of 3rd Ave & 24th St, which is a fairly busy intersection - this means lots of traffic noise. Ask for a room on one of the upper floors and/or away from the street for a quieter stay. The room keycards tend to de-activate easily and the hotel's answer is for you to keep the... | 3 | null |
Great Budget Hotel- No complaints! But remember this is NOT the Plaza
The staff was very friendly. The guests were friendly. The hotel had Wifi, was in a pretty good location, convinient to get to the subway The shared bathroom we had was clean, the bedroom was clean, the beds were comfortable, the AC worked, it was no... | 4 | null |
Nicely renovated, but.......
Currently staying at the Westin and we needed roll out bed, but they said we cannot have one because it violates the fire code. ??? The room is huge, it is on the concierge floor! (You could easily put a ping pong table in the room.) The Yankees are also staying at the hotel, so hotel secur... | 3 | null |
convenient location, yet dated and worn
If all you are looking for is location, this hotel's proximity to Adam's Morgan, the zoo and the metro are great. That being said, the hotel is worn and tired. Thread bare towels ( small) and very small rooms are what stood out to me. It is also a very noisy hotel, you can hear e... | 3 | null |
Great stay, friendly and helpful staff
I arrived at the hotel at 6:00 AM in the morning, and unfortunately they were fully booked so I had to wait for a room to be cleaned. Peter at the front desk was very helpful, even got my phone number so he can call as soon as a room is available.
Eventually the first room that wa... | 5 | null |
Excellent Summer Spot
This hotel made our trip to Boston one we will never forget. We were able to sun bathe and sip on drinks at the roof too pool. We were able to walk to fenway safely to see our beloved red sox play! We were treated so exceptionally by the entire staff. Everyone was so willing to help and always fri... | 5 | null |
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