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Lovely oasis in town
The hotel was quite lovely. The staff was exceptional. The only downside was the walk to the room. The hotel is on a square and you walk on the outside all the way around. Pay a little more and get a harborview or you face a building or parking lot. The pool was small and crowded with kids so there... | 4 | null |
Very small pool
Positives:
We stayed one night in the weekend in a 2 double bed suite with pull out sofa in the suite area. There was an extra vanity in the bedroom and a sink by the kitchenette ( coffeemaker, micowave, fridge). Instead of a coffeetable there was an ottoman with wheels, which I thought was a nice touch... | 3 | null |
Great location and room
The location is safe and only a few blocks from all the great theatre shows of NYC. The hotel was very clean, service top notch and the free breakfast bar each morning would have cost $20 per person easily elsewhere in NYC. I would highly recommend this hotel. | 5 | null |
Not very impressed...
I normally don't share my thoughts via social media, but in this case, felt the need. The hotel's decor is eclectic, to say the least. I felt as if I were in a Beetlejuice-themed hotel, complete with a black outline of a chandelier painted randomly one one of the walls of the room and the dark foi... | 3 | null |
Enjoyable stay...
This past weekend, we stayed at the Renaissance in Washington, DC. We were attending an event that was being held at the hotel. We stayed two nights. It was an excellent stay.
First, the room. I like to stay at Marriotts because I like their beds. But this one was even better than normal. I'm not sure... | 4 | null |
EXCELLENT SERVICE
This is a very nice hotel, the pillows and the bed very confortable, the service superb, breakfast ha lots of fresh fruit, croissants bagels, smoke salmon the works. Its's located near Pennsylvania Ave you just have to walk a little to the White House. I highly recommend this hotel, very nice. | 5 | null |
Not as advertised
Though the staff were all really friendly, this was not a great experience. The website and post-booking confirmation promised Wifi in the lobby and in the individual rooms. I can tell you for a fact that there is NO Wifi in the rooms (as I am connected to the broken ethernet cable right now), and the... | 2 | null |
Reminiscent of the movie "Room 1408"
The hotel location is perfect for a day or night out with great nearby shopping area, restaurants and best for dessert, which we would recommend “Finale”. These are the reason why my friend booked this hotel. But, this four stars hotel was a great disappointment. It is very outdated... | 1 | null |
Very nice hotel
Overall, the hotel was very nice and my stay was pleasant. I was there for three nights on business. The location was nice, on the edge of downtown and a block away from a PeopleMover station. The two main restaurants (Roast and 24Grill) were nice, but Roast was much better and not much more pricey. If ... | 4 | null |
Disappointed majorly
I recently stayed there this past weekend to attend the Chicago Hair show... I booked the hotel though hotels.com.... When I arrived I found out that you can't even park at the hotel unless you use their valet parking which is $41 a day... You can park other places a few blocks away but then you lu... | 1 | null |
Great place / GREAT people
Great folks at the front desk and all were pleasant and helpful. Especially thoughtful and kind was Lindsie! Also to be mentioned is Auzzie who was really sweet! I would stay at the Bentley again just to see them! | 5 | null |
Typical Holiday Inn, but with a view
Overall, we were not overly disappointed with our stay at this location. But that is mostly because we got it for under $100 through Priceline. I would bet this is the go to location for Priceline when you check Chicago's River North and a 3 star place.
The location is not a long w... | 3 | null |
Average hotel, but GREAT location
Our room (standard room with one queen size bed) was very very small, as we expected in New York City, especially in a historical building. Our bathroom was extremely small with a shower stall. Everything worked, but nothing was outstanding. There was no free internet connection. Rooft... | 3 | null |
Great location, not a boutique hotel
The Quincy advertises itself as a boutique hotel, which I think is the first problem because it raises the expectations for no reason. The hotel is ok, no major complains, the rooms are big, each has its own kitchen, which is convienient for longer states. Staff is nice and helpful.... | 3 | null |
Perfectly Adequate for Business Travel or Longer Stays
Hyatt House is perfectly reasonable hotel that is also located within easy walking distance to business meetings downtown (that they call uptown).
The good: The rooms are freshly modern with pretty nice furniture (w/ a bid screen TV) and a kitchen as well. The bed ... | 3 | null |
Hand Luggage Stolen from Locked Room at Reception!!!!
An hour before we needed to leave for the airport to return to the UK our hand luggage was stolen from the hotel secure baggage room behind reception, which has a security pad on the door.
There is too much of this saga to write about but we have had to chase both ... | 1 | null |
I will not stay here again
This hotel was the worst EVER, I feel like I was staying in a ghetto hotel, it wasn't in downtown, it's in a very bad area,right when I check in, the office smells really bad..didn't even ask for my ID to see if I'm the one who book this room, and when I got to the room it was ok but there wa... | 1 | null |
It was exactly what my husband & I were looking for! Not your same ol same ol kind of place!
We visited DC for our 1st anniversary celebration getaway; it took me forever to decide on a place that was different yet fair priced. But the second I saw the Helix on Tripadvisor -I feel in love! And once we arrived there, we... | 5 | null |
BED BUGS and DIRTY.
My wife got 82 bites in 1 night. We were on the 6th floor. We changed to teh 4th floor to a double room, and the shower had long hairs attached to the wall. Simply disgusting.
Yes, It is cheap, but not worth to stay on it if you can pay a little bit more for a safer place.
Location is very good for ... | 1 | null |
Excellent Stay!
After having a difficult experience with a previous hotel, I immediately found the staff at the Vagabond Inn incredibly friendly which sold me immediately. I called quite a few motels/inns in the area and this was the first where I actually had a conversation with the staff, which is a huge plus in my b... | 5 | null |
Nice enough
Didn't have reservations for three women made six months in advance. small room no sofa a rollaway 15 dollars a day. hotel shows it's age. the noise of the frig was louder than the train that runs next door. the two star restuarant charges five star prices. some of the staff are friendly. There are plenty o... | 3 | null |
Just OK
Recently stayed here for a week-long conference with a large organization and they were not ready or prepared for high occupancy.
The rooms are fine, nothing fancy, nothing awful. There was a slight odor in the room (maybe old carpet?) as you entered. Basic accommodations in a convenient area for the Convention... | 3 | null |
Great location - busy reception
You couldn't wish for a better location in New York, right in the midst of Times Square (which is an area, rather than a literal square, donchaknow). The rooms are quite big and are allon the 25th floor or higher so you can be guaranteed a pretty good view. I had a view of the DKNY headq... | 4 | null |
Even better
I wrote a review of the hotel about 2 years ago, but in the interim, it has gotten better. Some of it is the re-model - the bedspreads, wallpaper, and furniture create a cool, comforting environment. But some of it is also attributable to the well-trained staff.
One employee at the Liaison who gets the hosp... | 5 | null |
GREAT STAY AT THIS HOTEL
We arrived at 7am on a Saturday and by 11am we got a call that we could check in early. Our room was perfectly sized for two adults and our 10 year old. The room was on the 19th floor with 3 windows. Staff we are all attentive, hotel was clean and tidy. Lobby area could use more than 2 chairs b... | 5 | null |
Convenient to many attractions
The shuttle to attractions within 3 miles is great. Bi level rooms are different. Furniture was quite worn and beat. Fire pit was a nice touch. Breakfast was good. Late afternoon happy hour with snacks was quite filling. They generously dispensed the wine! Staff was friendly and very help... | 4 | null |
Nickel and dimed in San Francisco (service… what's that?)
For what is supposedly a luxury hotel, Hotel Nikko doesn't understand the importance of providing guests with a beautiful experience.
The first thing I got asked when I arrived was whether I wanted to spend and extra $20 to have access to the pool. Seriously? I... | 2 | null |
All show, no game
Just not impressed. The place was beautifully laid out and decorated. Walking into the place, the door staff was friendly and helpful and smiling. However, once you got by the door staff, it was all down hill. We arrived before check in because of business. However, as a Kimpton club member, I asked t... | 2 | null |
If this hotel has been refurbished then I am the pope!!
Stayed at this hotel at the weekend with my wife and were very dissapointed with the rooms. Wallpaper peeling off the walls, very noisey air con, disgusting bathrooms that was soooooo small. Staff were unfriendly and at one point when we went to retrieve our lugga... | 1 | null |
Just what you'd expect
I have now stayed at this property twice since mid-August and it's exactly what I'd expected. Spacious rooms, friendly staff, great location. We walked everywhere but Wicker Park. When we were running behind the car service was a great benefit. Don't hesitate to ask for assistance with reservatio... | 5 | null |
Another nice stay at another Residence Inn
This was the 3rd Residence Inn during our 12 road trip, so yes we like these facilities. This one was a one nighter going from Miami to Charlestown.
Large clean room, full kitchen (which we didn't really use), comfortable bed, nice high counter top for the bathroom basin.
No, ... | 4 | null |
Not worth it
If you are thinking this is going to be a "luxurious" Hilton or a business-oriented hotel, you are going to be disappointed. The rooms are small. The elevators don't work very well and the lobby staff (very friendly, though) get overwhelmed when even a moderate-sized group appears to check in or check out.... | 3 | null |
Beautiful hotel:)
We stayed at this hotel easter weekend and had a wonderful experience. The hotel is just beautiful. we had a king room with a balcony, which I highly recommend. The room was spacious and the bed amazing. We had enough room to set up an air bed for our 2 year old. The staff were very friendly and helpf... | 5 | null |
It's a bit snug but the location was great.
We booked the petite room for two nights and I was really happy about the location of the hotel. The staff was knowledgable and friendly but our hotel room was a bit small, the bed was a full so if you like to sprawl out it's a bit of a challenge for two people. I was a bit d... | 3 | null |
Protesters go away
upon arrival we were greeted by protester i felt very imtimadated, they also woke us up at 7 in the morning, round the corner was a disco so all you heard was shoutingand screeming from about midnight. The hotel was not very clean and had ripped carpets in the lift. STAY AWAY it spoiled our trip to s... | 2 | null |
Great room, wish I hadn't paid for it twice
Nice hotel, even though the rooms are tiny, with nice staff and an ok location.
However...
I booked a room through a bookings website and paid through the website. When I arrived at the hotel, the person checking me in said that the room had not been paid for but only reserve... | 2 | null |
Good Location - moderate hotel
The room was clean, the price was right, the location was ideal for the touring I was doing in Dallas. As per most Best Western Hotels, there is nothing particularly special about the Best Western Market Center...but it was good value for the cost. Staff were attentive and friendly. | 3 | null |
Would I stay there again, probably.
First time stay over Saturday night. Very noisy. Found a half dead roach in the bathroom although the room was very clean. Front desk very pleasant and cooperative. Would probably stay there again, but slightly turned off especially about the roach. | 3 | null |
Comfort Inn - Basic & needs new beds.
First off - The service and staff here are extraordinarily helpful and friendly. Also, the free breakfast was very simple but a nice touch to save some time in the morning.
Paid a bit more for this location so I could be near Chelsea, but unfortunately this location is 2 big blocks... | 2 | null |
Above Average
When I came to this hotel, the lobby was under construction. So I didn't see much of what the lobby was supposed to look like. Parking was hard to get at certain times because it is public and the hotel parking is very small and costs money. Our room was definitely worth the money we had a wonderful view ... | 4 | null |
Overall Great
I have stayed at the Hampton Inn Chelsea many times in the last few years and always have a fine experience. The location is perfect in Midtown and the hotel is VERY clean. It is very very small but since I am there traveling on business I am rarely in the room except to sleep. The staff are friendly and ... | 5 | null |
Loved it!
Despite our hesitance on prior trips to SF to stay anywhere near Fisherman's Wharf, we decided this time to give the Argonaut a try. We absolutely loved it! We stayed there twice in October.
The service was great, the facilities were spotless, the afternoon wine tasting was delightful, and both the rooms and ... | 5 | null |
Not Worth the Convenience
Checking-In
PROS: N/a
CONS: A $50 deposit was put on my credit card in case of any damage to the room or long distance phone calls. Majority of people have cell phones. The deposit request should have been disclosed at time of the reservation not upon arrival. I don't like hidden fees.
Also, ... | 2 | null |
Dirty, poor service, and hidden fees
I stayed here a couple days for a conference and had a very disappointing experience. The reviews on here promised that this place would be a good value, but I ended up paying $70/night for a room with dirty towels, dirty sheets, and even the bathroom wasn't completely cleaned. I'm ... | 2 | null |
Cool concept, exciting, clean
Nice try for a hotel. Clean, friendly staff, neat ideas, good drinks. Nice atmosphere with good energy. However, beds are incredibly UNCOMFORTABLE! Great location, though. Just don't plan to sleep much. Had a good time, regardless. Would recommend for location and energy alone, but expect ... | 3 | null |
breakfast
The breakfast area was very small. Was no where to sit to eat . So had to elsewhere to eat breakfast and coffee was a a little inconvenience. Over all are stay was okay . It was for only one night. | 3 | null |
Noisy....
Nice interior to the hotel and an easy walk to West Lake and the monorail. Too bad the freeway hangs over I-5, which is unbelievably noisy!! We were doing a local Staycation on the "King Tut" deal and wished we had just slept at home. Too tired to enjoy the King Tut exhibit. Bummer! | 2 | null |
Nice facility, staff just really doesn't care.
This is a nice hotel in a very good location. Staff seems to have many greater priorities than clients. I was almost run over in the hallway by someone with a cart. The bar staff was indifferent. The calamari was poor. The menu was restricted for a "restaurant week" and wa... | 3 | null |
Good choice with some minor reservations
Pros: good location; helpful staff, fantastic gym and excellent breakfast.
Cons: pool and hot tub looked very grubby (but perhaps it was the woman changing her baby's diaper on the chaise that put us off); weak wifi signal in lobby; towels are terrible.
For a business hotel, sug... | 4 | null |
Please refurbish me!!!
I made a terrible mistake staying here this time before taking an early flight the next morning. I really thought it could not be that bad. I will start with two good things, well, three: 1) Location. Being at the airport, no shuttle to wait for or to book a place for, only a tram ride within the... | 2 | null |
really not great
We did not have a good experience here. The hotel was PACKED and felt it. Our reservation was mixed up and we were stuck in a double bed when we'd asked for king. The rooms were very tired -- the wallpaper in the hallways were taped with scotch tape. And both my husband and daughter got bites, presumab... | 2 | null |
Great Location and Staff but needs a little updating
This hotel is in a good central location. The staff are very friendly/helpful and the price was right ( as they are undergoing renovations). Whilst the building is a little old, the rooms are a generous size for NY with good facilities (comfy bed/excellent bathroom).... | 4 | null |
Radisson Junk
The room they gave me reeked with cigarette smoke. I tried to ask for a pull out bed so I can put another bed since they could not give me a room with two beds. They told me that the particular room they gave me does not allow adding a pull out bed. So I ended up sleeping on the floor so my mom can sleep ... | 2 | null |
Not recommended
I had a room with two twin beds. Stayed here on business and yes the location is great, but you get what you pay for. There was no ice bucket, no coffee maker. The window was open when we got there. Hairs on the towels, stained carpet and trash on the floor of the closet, chipped paint on the doors and ... | 1 | null |
Good experience
We stayed in this hotel for 2 days. believe me it was Good. starting from check-ins, the clean rooms, AC was perfect, and had a good coffee maker (keurig) as well but No microwave..
At the back of the hotel the riverwalk was just there.. but not the kind of walk you get near rivermall.. since its out of... | 4 | null |
Olive Inn Review
What beautiful memories we have of our stay at the Olive Inn...We checked in and never left the Inn, except to go to the Olive Room for dinner. Our room was spacious and very comfortable, with all of the modern conveniences, such as internet/t.v., jacuzzi, refridgerator. It had the beauty of simplicity... | 5 | null |
Don't expect much
I stayed here for one night in June 2012 while visiting relatives in LA. The location was extremely convenient to our relatives' home. The check-in process was easy and our room was on the first floor with parking right out front. The positives stop there. On entering our room, our first impression wa... | 2 | null |
Great place in a great location.
Kimpton does things right. Chic up to date decor. Well appointed rooms. CLEAN clean clean. The service stands out. All the staff we ran into went above and beyond to make us and our two kids, 10 and 7, feel special and welcome. Kids got a re-usable gift bag at check-in with yo-yo's, bea... | 5 | null |
Beware of the Rip Off!
I received a call for a two day stay at the Hilton Club. For only $345. I took the offer and decided to stay an extra day. I tried to book the extra day over 6 months in advance. No "regular" rooms were available, so I was forced to pay an extra $350 for a studio room. For this expenditure, I had... | 2 | null |
Tough stay when you're sick and they're sold out.
Zero room options when they're sold out and you've got the flu and 3 other rooms of friends. Couldn't get close - not even the same tower. Don't get me wrong, they tried (85% sold out isn't sold out). But the room was so small, a room service cart couldn't get into the ... | 2 | null |
W Seattle infested with the bed bugs!
Just stayed at W Seattle. The room smelled like fumigation but was relatively clean. Checked in this past Friday and checked out Sunday. I have over 18 bites all over my body and it is starting to turn into a rash. I plan on taking some steps in hopes that my house will avoid infes... | 1 | null |
Perfect Chicago Hotel
For our first trip to Chicago my friends selected the The Talbott. We loved, loved, loved this hotel. Small and warm and just a stone's throw from all the action. The rooms are beautifully decorated and immaculately maintained. The staff is OUTSTANDING, knowledgeable and friendly. We got very good... | 5 | null |
Don't stay here unless you have to.
Room was old, fairly clean, but the bathroom was awful. Drain was clogged in the shower so I had to hurry to avoid an overflow (no bath tub, just a tray). Lid on back of toliet didn't fit. Just resting in place. Paint pealing off the ceiling. There has to be better places to stay in ... | 2 | null |
Hotel with a View!
Hotel 71 is in a perfect location on the river in walking distance to Millennium Park, the Pier and many great restaurants. The theater district is only a few blocks away. A river view room let's you look down the river and enjoy all the boating activity. It is directly across from the much more expe... | 5 | null |
Great location and friendly staff
You can't beat this for a convention. You are a 2 minute walk to the convention center. Rooms were clean and very quiet I never heard any neighbors. The A/C is alos quiet so you can actually get some sleep. They also stock the room with travel size toothpaste, shampoo and conditioner w... | 4 | null |
Upscale????
The check-in was great - very nice people.
They charge $10 for internet service - that does not work! I hitchhiked off the restaurant across the street and got better service!
No vending machines - walk across the street to the convenience store if you want a snack or need anything.
At check-out time - one ... | 3 | null |
Housekeeping Needs Improvement
I stayed at this property before an early flight. I usualy stay at the Marriott but thought I'd give this a try. Big Mistake!
While he property is nice. It was clean and the staff was friendly. The doorman was very helpful.
My big problem came up when I was in the shower trying to get to ... | 2 | null |
TERRIBLE
It's an awful dirty old hotel. I cannot believe that some people which have been there say something different. oteI stayed there 5 nights. From the entrance of this hotel smells . The taxi drivers produce this hotel , and i laugh very much when i read something different. Don't go there ever. | 1 | null |
Cool and probably a bit too trendy for us
We stayed here for 3 nights recently. The location is great adn we loved LES generally. The room faciltiies were fine and the bed comortable. Our request for a quiet room was met in that we were on the 9th floor on the pool side so away from any noisy bar area. The pool staff w... | 4 | null |
Modern 4*facilities with traditional values
At last, a hotel that has all the mod cons but retains traditional, customer service values and orientation. Fenway room was spacious with 2, amazingly comfortable, queen beds. Bathroom was big and bright, with large fluffy towels, bathrobes and beautiful toiletries. Aircon w... | 5 | null |
Nice Stay
This is an average hotel close to Beale Street. I wouldn't say that it's as nice as some of the other reviews but its ok. We had a city view room with no view of the city. It was a view of the building beside the property and not much sky view. Parking is a couple of buildings down the street from the hotel. ... | 3 | null |
If there was a "good" rating I would have selected it...
This hotel kind of grows on you. My first reaction was "uh-oh, typical Choice offering" but the place got better over the 3 days I was there. Room was kept very clean, the old window AC unit was a bit loud but efficient at keeping a very cool temperature and the ... | 3 | null |
Fantastic.
This hotel for location was excellent and I could not find a fault with the place it just allowed us to enjoy our stay with no problems at all. A great base with fantastic breakfasts that will set you up for a day of sightseeing. | 5 | null |
This ain't no Marriott
Well, no I'm not a redneck! I am a fairly well seasoned traveler who expects what they are promised/promoted. This was our third time staying at this hotel, mostly based on it's proximity to Charlotte concert arenas. It is a good value, but it is on the lower end of the cost spectrum for hotels i... | 2 | null |
Horrible Bathroom Design
The rooms are clean but super small. Since this is NYC it is to be expected. The bathroom is horrible. There are no towel racks; the towels are hung on handrails. There is a pedestal sink, which is cute enough, but does not allow enough room to place toiletries. There is no shelf or another pla... | 2 | null |
Bad Customer Service
We recently had a tragic loss in our family and I decided to distract and cheer my wife up a bit by taking her to see some of the museums at Balboa Park, San Diego, yesterday. We booked the accommodation at Kings Inn on the same web site where we purchased the Balboa Park Stay-for-the-Day Passes. W... | 1 | null |
Good location, nice hotel
The hotel is a little hard to drive into but a nice place. It's a little far from a lot of the riverwalk bustle but we like to walk, so we enjoyed this. We walked to Alamo, the mall, and most of the eateries on the riverwalk. There's also the river taxi and trolley stop is in front of hotel. R... | 4 | null |
Horrible
We stayed in this hotel due to location. It was with in walking distance to Universal. The only good thing about the entire stay. The staff was rude upon check in. The lobby was beautiful, and updated. Unfortunately our room was dated, dirty, and definitely not in good repair. Bathroom door did not lock. Our "... | 1 | null |
A Motel With Room Service
This was the worse stay that I ever experienced in a hotel. The beds were uncomfortable. Room service was too expensive and the food was poorly executed. My bill for 2 cheese burgers and fries from the kids menu plus chicken tenders & home chips, a sirloin burger & fries and a fried chicken te... | 2 | null |
Worst Hotel Experience Ever
Well have read other traveller's reviews on this website, still decided to go ahead with this pathetic hotel as it was cheapest among others (the tariff was around 210 $), but believe me this is not a place which you should expect out of a country like USA. The room was comparable to the Pah... | 1 | null |
Avoid / Never Again / Worst / Warning / Zero Stars
Let me join the ranks of the 76 other 1 star reviewers.
Stayed at PV Hotel for fortunately one night due to recomendation of business associate. Looking for a bright side, the location is good, rate was low and the breakfast was a good value.
On the other hand, all th... | 1 | null |
great price
Good price, location was good walked to historical area to get the tour bus. Not too many restaurants in area. We did do take out desk gave us a good recommendation. Would probably stay there again. Penns landing was not active, must be a weekend event. Breakfast was crowded and one attentant could not keep... | 3 | null |
Extremely poor and rude customer service
First of all the pool wasn't working and they act as if that's okay. Not for the price you pay!!!
The customer service is horrible. They have a shuttle service that take you within 5 miles of the hotel. So we wanted to go to the mall which is within range so when I call to ask t... | 1 | null |
Not Too Shabby
Came here on a whim and enjoyed it very much. Service was great, ordered the room through Hotels.com, who did not confirm my reservation with the hotel for some reason, which is why I'm omitting a "dot/star." Also, had to pay $15 for parking, and didn't find out about street parking until later. Street p... | 4 | null |
Marriott??? They've done it again!
I arrived here on Monday expecting to check into a good business travelers hotel, I got much more! Ronnie the bellman was at the shuttle to help with my bags. He was friendly & welcoming with a bug smile. The staff at the front desk were terrific & they were all so friendly & helpful ... | 5 | null |
I Liked Day's Inn. Not anymore
We spent 2 nights in that hotel.
Positive Aspects: Well located, nice swimming pool, large parking
Negative Aspects: The Mexican lady at the front desk was agressive, not polite, not even answering when we were asking a question. She gave us a room under the standard we had paid for. Eac... | 1 | null |
Satisfactory Hotel, good location
We go to Phoenix several times a year on personal business. We tend to stay at this hotel. It is a good deal for the price. Rooms are acceptably clean, beds are comfortable, the free breakfast is barely adequate, but you can order a full breakfast for $4. Pool and hot tub are nice. We ... | 3 | null |
A Short Walk To Old Town
Padre Trail Inn is a pleasant and quaint motel with a 1960 fee to it. Located close to the Old Town Transit Center, a major hub for train, bus and trolley, this reasonably priced accomodation is a great finf for anyone wishing to spend a lot of time in expensive San Diego without spending a lot... | 4 | null |
Will be back!
Location, location. location! About 2 blocks from Petco Park (a # of bars) and a very short walk to the Gas Lamp district (lots of dinning and adult beverage choices). A number of condo towers are in the surrounding blocks so the street area has a urban neighborhood feel. The hotel is new (around 3 yrs ol... | 5 | null |
Tarzan would have liked it!
This Inn was chosen by our son since it was near to where he lives and we were pleasantly surprised at its location, comfortable and clean rooms, excellent service and friendly management. Parking is free although we had no car it was very convenient to have parking nearby when our son colle... | 5 | null |
Great staff so-so motel
The staff work very hard and are very friendly. However I have described this LQ as a motel not a hotel, which I suspect it is.
The place could do with a complete refurb; the rooms feel old and slightly damp. The bathrooms are particularly dark and tired.
The usual LQ inclusion of Wi-Fi and stan... | 3 | null |
Dirtiest room ever
My visit started by looking out the window toward my car- the window had a broken seal-hardly their fault, but the sill had dead bugs- and e window itself was filthy! There was several months dirt built up between the window and the screen.
The tub was moldy, and there were cobwebs on the ceiling. Th... | 2 | null |
What a dump!
Old and dirty hotel. i checked out early and went to another hotel. Paid more but you get what you pay for. They asked $35.00 a night for valet whereas the Sheraton around the corner asked $25.00. I parked at the public lot overnight for $8.00. | 1 | null |
worst hotel I have stayed in!!
I don't know where to start!. Firstly, their website must have photos of rooms at a Four Seasons or something...cause they are NOTHING like the photos. Old carpet, old drapes, old beds, old employees. Our duvet actually had dried blood on it!. The house keeping crew are lazy, don't clear ... | 1 | null |
Be nice to the staff
Convenient location, helpful staff, coffee and snack spot with wireless off lobby. carpet sort of tiree but otherwise clean. Staff very helpful with suggestions, directions, cabs etc. Many attractions are within walking distance or a short trolley or cab ride. Note that the uphill walk back to the ... | 3 | null |
Great Customer Service, Rooms Need Upgrade
Extremely accommodating staff. Super helpful and friendly. Rooms need an upgrade. Carpet in room was in need of repair and a new coat of paint on the trim would also help. Mini bar was fully stocked but no fridge in room for personal use. You are not permitted to use the mini ... | 3 | null |
Great Hotel
We stayed one night at the Residence Inn. The rooms were very nice, complete with full sized refrigerator, two burner cook top, and oven. The decor was tastefully done. My husband liked that it was more of a masculine feel. The bed was not the most comfortable, unfortunately. The service was very good. The ... | 4 | null |
Filthy and run down
Reserved through Orbitz as a 2 1/2 star hotel, which was more like a 1 star. Box spring and mattress was filthy and gross. Front desk had booked our room to 4 men which surprised me as I was getting dressed for bed. Called front desk several times but no answer finally after frantically calling for ... | 1 | null |
Disaster
We were stranded during Hurricane Sandy. While other hotels offered buffets, this hotel charged top dollar (over $400 a night and got more expensive as we became more trapped), had no food service at all before 6 pm and suspended all housekeeping (although empty rooms they could make money on we're cleaned). A... | 1 | null |
Not impressed
I'm afraid our stay at the Westin Michigan Ave. in Chicago began with a poor customer service experience at check-in.
At this point, my husband and I confirmed with the two front-desk employees we dealt with that we are Starwood members. I then requested a lake view room, if available. Raven said this was... | 2 | null |
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