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A nice quiet hotel in a lovely location I booked this hotel because I wanted to be in downtown Seattle but did not want to pay the high prices at some of the other hotels. I was pleasantly surprised that the hotel was in a cute, up and coming area with plenty of restaurants, grocery stores, Starbucks and everything els...
4
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Lovely hotel It has taken me a while to write this review as I did not want my view of the hotel to be coloured by my slightly negative view of Seattle. We were perhaps unlucky but found that Seattle seemed to have beggars on every street corner and at points in between which slightly spoilt our time here. We did howev...
5
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Check the bed First of all let me start by saying I stayed at this hotel because I was in town for the Thanksgiving holiday to spend with my family and the rate was cheap. I was suppose to stay two nights, I checked in on 11/22/12 and checked out 11/23/12 because there were roaches in the room when we returned back to ...
2
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Tired Hotel Minus: Generally noisy--We could hear people in hall: There is no refrigerator: The hotel has a tired feel complete with old hotel room smell. No small store to buy snacks and sundries--we couldn't buy a carton of milk. Plus: Comfortable beds. Plenty of room. Great Location only if you are flying.
3
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Noisy I stayed during Halloween time so there was a lot of street noise. Once a drunk was banging at my door wanting to get in, he was obviously at the wrong door. I had to call security in the middle of the night to get him removed.
3
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Need to focus more on basics, less on "experience" There is a sign posted by the door of the Wit that says something to the effect of "more an experience than a hotel". After staying here for one night, while attending a wedding onsite, I'll have to say I think management should focus more on being a hotel and less on ...
2
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Platinum SPG not coming back. Out check-in was marred by Kevin. He tried to tell me he had "upgraded me to a Mega room. I pressed for my Platinum Suite upgrade. He stalled and made up some BS about "nothing" being available. That's odd I said, "you have Studio Suites, Fantastic Suites, even a Marvelous Suite and Wow S...
1
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Served its purpose, but never again (until they renovate) There are two hallways that meet in a ‘T’ on each floor At the end of each hallway is a window consisting of glass slats. In our case on the sixth floor, the slats could not be closed properly, resulting in a chimney-like draft in the hallways. All rooms have a ...
3
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wonderful surprise I chose the Omni because my husband needed a good business hotel. What a wonderful surprise for me. The staff was professional, friendly and very helpful. The room was a good size with a very comfortable bed. The breakfast was delicious. The location was convenient to everything we wanted to do. I wo...
4
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very good except noise Booked hotel for meeting. Great location: walk to convention center and Gaslamp. Received beautiful room, eleventh floor overlooking Petco park. Could watch basebal from room. Big problem on weekend: our room was over the patio lounge. A DJ was playing music with speakers facing our room. The who...
4
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Not up to expectations. Arrived late in the day after a long drive. Freeway traffic was awful. When I called the hotel for an alternate route, they did not offer any help at all. Basically told me to just stick with it and tough it out... which I did. When we finally arrived, I discovered why there was not much help. O...
2
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Awful! Break in and a mouse. We spent one night at this hotel and will NEVER stay there again! The room itself is bare bones with a dirty looking carpet (several stains) and blankets with holes. We checked in around 5:30 then left to go get dinner. We got back around 10:30 and the parking lot was packed with people sin...
1
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Next to Soho, Little Italy, Chinatown Stayed three nights in room 903. Top floor corner room with minimal street noise. The full size bed for this room is located in an alcove buffering traffic noise from the busy Canal Street/Broadway intersections. Soho, Little Italy, and Chinatown are just blocks away. The hotel is ...
3
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I would blame hotwire more then this motel When a website like hotwire puts me there saying its a 3 star hotel, and it turns out to be a 1.5 star motel, we got a problem. If i went to this motel expecting a motel, i would just say I got what i paid for. Here is why its NOT a 3 star hotel and rather a 1.5 star or MAYBE ...
1
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Great location, some issues though Stayed here in mid June. Would say this hotel is average, mainly due to the service. Great location, next to all the main shops, great restaurants and walking distance to the main sights. No help with luggage on arrival and the check in lady was not very helpful but the gentleman was ...
3
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Cali Vacation This hotel is in a great location, in Union Square. It was a short walk to catch a cable car and to many great restaurants and shopping. The staff was super friendly and the room was nice, but be prepared that you're paying for location, location, location and not a super fancy room. We had a nice view fr...
4
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Staff friendly We arrived to find our hotel room uncleaned. Hotel staff was very apologetic and quickly went to work cleaning the room while we waited in lobby. After an hour we were able to go back to our room for bed after a long drive.
3
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Too much construction going on This is ridiculous! Why dont they not put guests right next to the construction. My room was right next to it. Walls are also very thin - you can hear your neighbors next door and above you. Would never stay here again. WIsh I would have read the reviews before staying here!
2
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Mold in Tub!! BED BUGS!!! , tears in furniture, no bay view Great place to take a hooker or smoke crack, but not for family. Room smelled like sweat, mold in shower, stains on rug,no bay view and the free parking, microwave and fridge were another 27$/night, best western was 125 a night, so it worked out cheaper then ...
1
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Suprisingly, this Chic, Trendy hotel was child friendly I thoroughly enjoyed my stay at this hotel. We brought our 3 girls there to take them to Sesame Place but wanting to stay in a hotel near everything. this hotel exceeded our expectations. When we checked in Rhaj brought our a sled full of children's goodies and le...
5
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Do Not Stay At This Hotel 1. The springs on the bed were busted 2. There was mold & mildew on the ceiling in the bathroom 3. The doorjam in the bathroom was rusty 4. The wallpaper was peeling off the walls in the bathroom Thanks Wyndham, but I think I'll stay at the Hyatt next time.
1
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Pleasant surprise I read all the reviews prior to our stay, and didn't know exactly what to expect. Hotel was conveniently located on canal street, about 2 blocks east and west of 2 subway stations. This made it convenient to travel to and from the hotel, even with the subway work that seems to go on every week in NY. ...
4
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So dissapointed! Im writting to you to describe my upset and terrible experience in the allerton hotel. I'm a jetsetter member long time ago. And I have always found good prices on booking.com and that's why I never had used jetsetter prices. This time, I decided to use jetsetter hopping The Allerton hotel could treat ...
2
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Fairly Good Hotel Stayed one night and it was fine. First ground floor room they put us in had no sheer curtains and was an end room so you had to keep the black outs shut just for privacy making the room pitch dark. We moved to a second room and that one had a missing curtain handle. The room was nice, the pillows wer...
3
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District 1 women retreat Changed rooms for my stay! 1st room was down a corridor that was lonely on the back wall 4th floor pass a door that revolved with storage of microwaves and refrigerators, anyone could be lurking there. Changed rooms to a room with dirty linen on the bed, stains on comforter, carpet damp. not a ...
2
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Very nice This hotel was quiet...I followed others' advice and stayed away from I-40 side and we slept like babies. We stayed on 5th floor like others recommended too, and that worked very well. The hotel has a few restaurants within walking distance and it is also very close to the mall. Staff was friendly.
5
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In need of updating We are dedicated Starwood members who have stayed in over 20 SPG properties here and abroad. We have been coming to the W Westwood for almost 7 years now. However, this last visit surprised us in that so much of the hotel seems dated and I was once again reminded by design oddities of the rooms. Whe...
3
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Great hotel Nice hotel with personable hotel staff. Molton Brown toiletries. The rooms are small but normal for NYC. I stayed in the smallest room and it was fine for one night. The room was clean, the bed was comfortable, and the street was fairly quiet.
5
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Great Surprise I was very pleased with La Quinta inn. We came to see our granddaughter at Riley Hospital for Children. the location from the hospital was great it only took about 10-15 min to get to the hospital. we will stay here again, and have told lots of people at riley hostpital to check them out.
5
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One of the worst hotels stays I have had in my life The price seemed good at the time. However, the dark and cramped room, the roomkey not working numerous times, and being watched like a hawk during the complimentary breakfast were awful. Had to sign in with my name, room number and the shirt color I wore to get break...
2
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nothing special not bad, a typical w. but i wouldnt consider it among the best w hotels. a little too busy for my liking but the staff was very helpful. the room was very clean and well taken care of. i feel like there may be other hotels in the area that are just as nice but with a little less expensive and maybe a li...
3
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Clean & Comfortable My husband and I have stayed at this hotel on two different occassions (Aug. 2011 & July 2012), for 3 nights each visit. The rooms are very clean and comfortable. The hotel is quiet and the staff is extremely friendly. Love the free, warm cookies for guests each day. They sell water and snacks, whic...
4
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Could have been a better InterContinental We spent a night at this hotel before continuing our road trip to Cape Cod. The arrival experience was very nice, valet took care of us and showed us the way in. Weird to see them taking my car key and just placing in outside the car on the top of the windshield (this is wrong)...
2
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Nice Hotel, great price and a great location If you want a clean, affordable, modern hotel located in a nice neighborhood with plenty of restaurants and just a few subway stops from all of the attractions, this is the place for you. If you want to throw a party in your room for more than 2 people, don't stay here. The ...
4
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Disappointed I was expecting a very pleasant, slightly better than "normal" stay at the Crowne Plaza, what I got was disappointment at nearly every turn. First off: They charge you 11 dollars to park. I'm sorry but why isn't this built into my room price? It seems money grubbing. Check in was effortless, but it should ...
2
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OVERPRICED - Dissapointing experience My stay was grossly overpriced. We ended up paying $240 per night and stayed in a room that resembled something I would expect at a 2 star hotel. They tack on a bogus $15 per day charge. The room was TINY. View was of a building wall ( I could touch the wall from my window). Check-...
1
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I would never stay here again. We stayed at the Hotel Deca for 2 nights on a campus visit to the University of Washington. About the only thing we did like about this hotel was the proximity to the campus. On arrival, there were no bellmen. Not a huge deal, but on entering, the lobby was very dark and smelled of mold/m...
1
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Great location, hotel average We stayed at the Warwick for 2 nights. Our first priority in booking a hotel was to leave the car parked at the hotel so we can walk everywhere downtown. The hotel met this goal. It was only a short 3-4 blocks to all the downtown hub where Pacific Place was located. The pictures online mad...
3
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Boutique Hotel, unconventional, good location, some innovative things... At arrival you are greeted in the center of the lobby by the reception, where you stand next to that person, looking at the screen and making sure the reservation is ok. The No-Barrier zone is refreshing actually, I liked it. Quick check-in, and w...
4
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Location Location Location..... Just back after our extended stay at the Hilton...Thanks to SANDY we had an extra 4 days in the big apple !! the hotel and staff and occupants all pulled together thru this 100 year event.. We spent a fair bit of time in the hotel especially during the storm,service at the bars was very ...
5
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Weekend in NYC What a great hotel, location was excellent, woke up with a view of the Empire State. The hotel was quiet, spotlessly clean, room was excellent, spacious for NYC, and very modern, no issues at all. Staff were excellent except for the fact that two staff ambushed us on initial check in offering us effectiv...
5
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As always, a great stay at the Hotel George Over the years I have stayed at the Hotel George many times for business and pleasure and I am never disappointed. Great professional staff, wonderful food and a really convenient location. Being on Capitol Hill means I can walk to my meetings as well as the shopping at Union...
5
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Could use some updating, but location is prime I am a Hilton person and try to stay within the Hilton network when I can. This Hilton has a good location, but really could use some updating. Even my upgraded room was just average. The gym was also just OK, and the elevators needs some big time updating - slow and the b...
3
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Very enjoyable stay; CLEAN room I needed to travel to Houston to the medical center. My husband made the reservations. Due to Thanksgiving holidays I was not able to check reviews until 3 days later. I was appalled at the terrible reviews. I did NOT want to stay there, but my husband said we would just take a look when...
4
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Great location for seeing the sights of DC I would really recommend this Marriott for visting DC with the family. It's so well located within easy walking distance of the White House, National Mall and all the main sites. Plus the Spy Museum (which was great!). Plus near to some good cafes and restaurants, stores etc. ...
4
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Great Vision of Customer Service We stayed here for one night before leaving on an early morning flight. I can't say enough about how focused this hotel is on customer service! The check-in was prompt and personal, even to the point of making dinner reservations for us during check-in. The room was a tad small but very...
5
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Short stay but great room This was a solo trip and selected the area in order to be close to an art gallery with an opening I wanted to see. The general area is a bit tired and lacks many amenities that would make the area more attractive. But someone has to start renewal of an area and this certainly is a good place. ...
5
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A welcoming stay, as always I recently returned from Boston and my 3rd stay at The Back Bay Hotel. I really love this place. It's location is definitely a huge plus point - right in the heart of the Back Bay area, within easy walking distance of some great shopping (Newbury Street, the Prudential Center etc), restauran...
5
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Good hotel large rooms Enjoyed my stay here.Central location and fairly large rooms -requested room with two double beds and still had enough room for luggage,bathroom good size and bed very comfortable.Staff very pleasant and helpful.Heather Coughlin,the concierge was particularly helpful and nothing was a problem for...
4
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DISGUSTING. Do not stay here! NASTY! Sheets had stains and hair on them, hair all over bathroom, cigarette butts and dead roaches everywhere. Staff did not want to clean and said that it was clean. decided to check out after being there less than 30 minutes instead of staying the night and they refused to give us our m...
1
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Not the best of what I would expect from Holiday Inn This hotel also serves as the training building for the Hospitality management-training department of the University of Memphis. The staff's attitude was inconsistent. Check-in was great, But the female employee during check-out who seems very annoyed and put out tha...
3
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Excellent stay at the Hilton San Francisco Union Square. We were there for a family visit and had our two year old grandson come and join us. The suite was wonderful in Tower no 1 with a beautiful city view. The hotel provided a crib, microwave and refrigerator. That weekend in San Francisco there was a wonderful air s...
5
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A Very Good Choice Just completed a stay with three others in our party and location was perfect. Within walking distance to area restaurants, casino, bars/lounges. The hotel lobby is charming and inviting and stocked at all times with hot coffee, tea, packages of hot chocolate, very refreshing and pretty jars of water...
4
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Avoid - unless desperate Had the misfortune to stay here for three nights in October as part of an organised tour during which we stayed in five hotels and this one was definitely the worst. In fact I understand that the tour company will not be using it next year so it can't just be me. The view from the room was of a...
2
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Only Location The W Hotel on the East Side has a great location but little else . The rooms and service are terrible. Rooms are smaller than tiny and many things do not work A/C etc. The most troubling problem is that they could care less. So if you need a closet to stay at in Midtown this is your place.
2
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Bad location, noisy As everybody else mentioned, the hotel is located in a part of town that even during the day is best avoided (homeless people everywhere, a nearby ATM was 'guarded' by some big dude with brass knuckles, etc...). The cable car is sort-of in walking distance, but the walk itself is the wrong kind of '...
2
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would never stay here again the people who worked here were rude and unhelpful. the customer service lacked and the hotel is a total dump in the worst part of town. my boyfriend and I slept with a knife next to us. The hotel was littered with prostitutes from the minute we got there. I would not stay here ever again!
1
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Amazing Hotel, Location and Price!!!! My friend and I travelled to NYC in February 2012. It was my first time in NYC and his second. We both wanted some time in NYC, and decided to book a hotel for 9 nights. That hotel was the Sohotel. It was recommended to me by a fellow New Yorker, and it did not disappoint . The st...
5
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Horrible Housekeeping After checking in and getting our room me and my family took our lugged up to the room. I found the toilet looked like some guy urinated in the toilet and had horrible aim cause the toilet seat was all stained from his urine. I was pretty angry but my wife knows my temper so we went to the store a...
1
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The Hurricane Sandy Experience This was our first trip to NYC. To do all the tourist stuff, eat the local food, drink the local drink, shopping and see all the sites in New York even had a Helicopter tour lined up for my wife’s birthday, it was going to be ‘great’. When we arrived at the Bryant Park Hotel we were ackno...
5
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Don't be tempted to book here 1 hour and 30 minutes in queue for check in. 5 minutes in room. 1 hour to check out. It was incredible AWFUL. Even a 1 star hotel is better than that. It seem that something like a war has gone through the room. Please save yourself for this location-price temptation. It isn't worthwhile. ...
1
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VALUE FOR MONEY Hubby and I have stayed in the hotel for 5 nights, was really pleased. We had a third floor room looking into the courtyard. Room nice and bright, only downside was the bathroom was a little small. Beds and pillows were extremely comfy - going to try and source the pillows when we get home. We wished we...
5
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Good Location but Make Sure You Pack Your Insect Repellent It was a good location if the place you needed to be was on that metro line otherwise you had to walk the same distance as staying elsewhere. We had two rooms one of which was expected to sleep 3 people - once the bed was out there was no room to walk about and...
1
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Excellent hotel in this chain. Our welcome was warm, and the receptionist, Margaret proved to be particularly helpful in solving a problem I had finding a hairdresser! The room was clean, and the beds made excellently, not made too low down as they do in some Holiday Inns. The breakfast was again super, with the scramb...
5
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Run Down Needs an Update This hotel is in need of a major update. In fact I had to go up a flight just to get ice since not every floor had an ice machine. The room itself was ok, the bathroom needed an update as well in addition to the running toilet. We had to keep the door closed to prevent it from keeping us up all...
3
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Not a good hotel Ugly rooms, bathrooms very poor, bad food in the restaurant, breakfast almost non-existing. Looks like a hotel from 1970.
2
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An excellent hotel for people who don't like omelets The suites are very comfortable, set back from the road. Quiet too. (Make sure not to face the direction of the train tracks--this is Ohio so they have real trains that transport stuff.) The A/C was outstanding. Service was excellent. however, I don't know when I've ...
4
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Good location Good location midtown hotel. Less than a block to times square, yet I heard little noise despite having a room facing the street. I stayed here as a last minute booking following being stranded in NYC following hurricane Sandy, but the hotel staff were a little unsympathetic, and unable to accommodate my ...
4
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Elegant hotel My husband and I booked this hotel through Sniqueaway for a long weekend vacation. Hotel was very elegant with large modern room. Marble and granite throughout the facility including the bathroom which had a huge walk-in marble shower. Was very impressed with the late afternoon wine reception on the secon...
4
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Nightmare on School Street Last minute decision to stay over in Boston prior to a west coast trip so I went Priceline w/ 4 stars in downtown in Boston as how coukld I go wrong at a great price? Well, it ended up as the worst stay in any hotel since I have been travelling over the last 30 years. Actually pretty excited ...
1
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Was expecting more... Stayed here for 3 days. Front office staff was OK when we arrived but they offered the guest in front of us a room higher up as apparently were better and she stayed for 5 days. No mention to us at all, just the regular check in duties. Additionally I wouldn't exactly call this a boutique hotel. ...
3
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Worst Front Desk Staff I have been very fortunate to travel much of the world staying in both some of the finest and some of the most rustic accommodations, but I've never come across a worse/more rude front desk staff. Listing the positives first, the hotel is admittedly a beautifully decorated well thought out proper...
1
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celebrating 50th birthday in New York We chose the Distrikt hotel based on the great reviews on tripadviser. We were not disappointed. Great staff, thanks to Cara, Will, Joseph and Andrew, so helpful and friendly. Well appointed room with a nice view of the Hudson River. We were delayed for 3 extra nights due to Hurric...
5
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poor customer service Too bad. The hotel location was great for our purposes. The rooms were clean and spacious enough. BUT the staff was so cold and abrupt, it just turned the whole experience on its head. How about a smile, folks? And then there was the extra charge to our credit card for something they claim was tak...
2
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Stay here for value Just a free shuttle ride to downtown, really good restaurant on top floor with great views. Average but adequate rooms (could use new mattresses, tho). Staff in restaurant and bar and shuttle drivers are long time employees who enjoy their jobs. Usually half the price of the downtown hotels and clos...
4
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Great service & food. We stayed at this Hotel in late July and early August when we were catching a connecting flight from Canada to Mexico. The hotel had excellent prompt shuttle service from the airport. The room was spacious with 2 flat screen tvs and nice comfy beds. Early check in was no problem and this was a rel...
5
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Getting worse every year We have stayed here several times over the past few years only because of the convenience to the stadiums. However, this hotel has continued to decline in both service and cleanliness over the years. We were told we could have early check in for this most recent visit, but when we got to the ho...
2
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Not as good as I expected! This hotel has gotten so much hype that when I had a one-night stay to book in New York and this came up on sale, I was thrilled to book it. The "cheap" room (vs bunk beds) was small but liveable. Very masculine decor, black black black. I liked the bathroom through double doors, the powerful...
3
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Excellent location, decor a little tired Our family of 4 stayed for 4 nights on our first visit to New York. The location is fantastic with easy access to all major sights. I was a little disappointed when I first entered the hotel as the reception area is very dark. The room was a good size, and very quiet considering...
4
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Horrible, dirty, and smokey We went up to Phoenix for a quick night with family, and a reservation was made for us at the Homestead. When we walked into the "non-smoking" room, it reeked of old smoke - the kind that is deep in the walls. I took my shoes off and the carpet was crunchy under my feet. I never let my feet ...
1
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I was surprised i didn't get mugged Stay if you dare. We booked this room so that we could take my sister to the airport when her vacation was over. Wish we'd canceled and stayed at the Hojo we booked when her plans changed last minute. The room was dingy smelled bad the bedcovers were threadbare with holes and smelled...
1
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Charged for a no show and showed poor customer experience I recently booked and reserved a recent tripped through this hotel after reading great reviews. I booked in a week in advance in which I received an email saying a confirmation email will be sent shortly through my inbox and not my spam box. After a few days of ...
1
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Awesome staff clean hotel Outstanding hotel. The rooms were spacious and clean great location.Staff was very helpful, eager to please. Breakfast was great. The shuttle was great. The pool would have been great had the weather been better. It was great to be close to the airport were we had and early flight.
5
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Lip Stick on a Pig I have stayed at this hotel in the past and it was really run down but, it says they did a total revamp of the place so I thought I would give it a try. 1st, got there at 9:30PM and my room was not ready, what, 9:30pm and room not ready? The guy at the desk said they dropped the ball and allowed me t...
3
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The Hilton Penintery in New York I swear they make you feel like a prisoner. I entered to a front office with 4 servers and only one guest checking in. They ignored, after a while one of the fellows yawned and called me and then told me to go see Irene as I was on the executive level (in a suite). Irene was busy doing ...
1
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Simply lovely, amazing views. I stayed here with my mom and friend over a weekend in January. It was super cold out, but it just meant that we got to spend more time at this fantastic hotel! We stayed in one bedroom suite on a higher floor and what a view!!! I posted a picture of it... simply amazing, you can see all t...
5
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Nice Hotel But not Street Front Room We arrived LA in early morning, the lady not only holds up us for couple of hours (until 3pm. we pretty sure the room was ready) but also give us a street front room. Besides this unpleasant experience, the Hotel overall was good.
3
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Good location, disgusting accomodation After extensive travel across the world I have never stayed in such a dump. As mentioned by other reviewers, the receptionist was rude, abrupt and definitely working in the wrong industry, we were given the wrong key, which was frustrating and of security concern. We booked a sh...
1
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no internet Hotel was nice and clean, however our room did not have interent or cell coverage. Room 220, I called the internet provider, they looked into and said it was working at the hotel. Staff did not know what to do, were not helpful with internet. Only room we have ever had this problem in and was a big inconvei...
3
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Very average I chose Embassy Suites because I was too late to book the Sheraton conference hotel. The decor in the room is dull and the rooms dark though spacious. The views are great but the windows are small, and in the case of the window in the bedroom, it was dirty on the outside. The bedroom is small, though func...
2
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Nice hotel, but noise can be a problem from the neighbours I stayed here for a conference over 2 days and received a discount rate in a King size room on an upper floor. The biggest negative of the hotel is the noise. The walls are just too thin as the building itself is a bit old. You can see this clearly when looking...
3
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Great Location! Really enjoyed our stay there. Nice place, great location. We walked almost to every place we could, and when not possible, they have great transit. The staff is very pleasant & helpful. Though they offer a continental breakfast, its not your usual type, they have fruits, yogurt, bagels, cereals... all ...
4
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Boston Weekend We enjoyed three nights at the hotel. The staff, food and location are excelllent. We took a 10 minute water taxi ride from the airport directily to the hotel that provided fantastic views of the Boston skyline. Our room had a beautiful view of the harbor. The restaurant recommedations we received from t...
5
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Vrey nice The Inn at the Ballpark is a very nice hotel. It is located next to Minute Maid park and the them of the hotel is baseball. We had a King room. It was very comfortable. Decent bed, nice flat-screen tv, free wifi, large bathroom. We had dinner in the restaurant and it was fantastic. The food was very good and ...
5
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First Class This is a large hotel (1200 rooms) right in downtown. Great location. My room had some tools from a repair. I called the front desk. They apologized, sent someone up to complete the repair and gave me a 1/2 credit on my room. Also the manger called the next day and asked if everything else was ok. This was ...
4
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Everything you would want in a business or leisure hotel. Well located (short walk to heart of business district). Completely renovated.... rooms are new and comfortable. Very friendly staff.... good restaurant.... good business center.
5
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Good for the price In/near Union Square. Clean enough. Not hotel/pristine clean, but clean like you friend's grandmother's house. Needs new carpet and a new paint job. Staff were really great and competent. The rooms are indeed tiny, and you should bring ear plugs if you get a hotel facing the street, because the windo...
3
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Definitely Not Ritz Quality or Worth the Price This Ritz Carlton is definitely not up to par. This would be one of the hotels in a chain that ruins the reputation for all others. Take my advice and spend your money elsewhere. My credit card, as well as, my business partner's credit card was charged for additional charg...
2
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Needs improvement Reserved room 3 months in advance for an overnight stay. Arrived very late - after midnight - due to flight delay, so were unable to make use of hotel shuttle which stops running at 10:30 pm. Front desk service was friendly & efficient, however the entire hotel had a strong, sour amonia-like smell. Ro...
2
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Would have changed plans if we knew it was this bad... Each Thanksgiving we come to Austin, Texas for a week to be with my husband's sister and her family. We've been staying in the same room at the lovely Mansion on Judge's Hill for years, but this year when we called to confirm the reservation (made each year as we c...
1
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