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review stringlengths 61 22.4k | label float64 1 5 | __index_level_0__ int64 |
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Nice location, but small rooms
The location was great and there is free wifi everywhere, but the rooms are tiny and have limited facilities. There's no room service.
The staff were very friendly and helpful, but I'm not sure if I would stay there again on a business trip. I found it quite noisy and that made it hard to... | 4 | null |
wow,best hotel experience.Great Location,Staff and Accomodations
We're more large hotel type people.After doing some research I came up with this hotel and took a chance.turns out we won big time.The staff was excellent,everyone was as helpful as can be.The continental breakfast was a gourmet treat,and the wine and che... | 5 | null |
Family Co op Reunion 2012 Denver Colorado
My family hosted our Family Reunion at this hotel. Excellent service, Excellent staff. Clean, and functional for our event. Thank you to all of the staff for a job well done. We will return.
Family Co op Reunion Mile High Generation of Denver Colorado. | 4 | null |
Baltimore Waterfront
This is a nice hotel in a great location - we could walk to restaurants, bars, shopping, and sightseeing. Standard room was comfortable and had a good view of the tall ships and other harbor activities. Check-in at busy times was slow with long lines. Food provided for meetings was excellent and al... | 4 | null |
I stayed here for one night while attending the San Diego Comic Con.
Pros
- Location is excellent and you can just walk across the street.
- In gas lamp quater where a lot of activities were going on.
- Nice large, bed, with nice view of the convention center.
Con:
- No wifi in my room while I was staying there.
- n... | 4 | null |
I Need of a Total Refresh
I tried to stay at the Hilton Mission Valley as I was hosting an event at the hotel in the conference center. The event was great, but the rooms leave something to be desired.
What I liked: not much. The service was average, the lobby area was clean but dated. The location, however, is good.
W... | 3 | null |
Very nice hotel, great location!
I stayed at the hotel for a conference, and was immediately impressed by the grand lobby area, and the attentive courteous service at check-in. It's a 5 minute walk from the hotel to the Gaslight area or the convention center and 15 minutes to the USS Midway museum or the stadium. My ro... | 4 | null |
How Mid Range Hotels Should Be Run
The Days Hotel in San Diego on Hotel Circle is a great choice for a mid range hotel stay. I wish more hotels in this category were run like this hotel is.
For example - although it is an older property it has been thoughtfully remodeled. The rooms are comfortable, the linens feels li... | 4 | null |
Great location - excellent restaurants just steps away
Excellent downtown location...loved the extra perks of continental breakfast, evening beer/wine and cookies/milk! There is also an excellent running path about two miles from the hotel. They will shuttle you there and you can run for miles! Gorgeous! | 4 | null |
How is this a Sheraton hotel?
The hotel is total disappointment. It's supposed to have been recently refurbished but it looks dirty tired and unmaintained. The Staff are scruffy and, with limited exception totally unhelpful...very un-American.
As for the rooms, I have never encountered such poor facilities in any Sher... | 1 | null |
Gone Down Hill
I've stayed here multiple times. On my recent trip I paid extra for a room with a "premium view" it did have window facing the outside but that's it, If you've never stayed here before the majority of the room windows face into the lobby/courtyard area. I was in room 1034 which appears to be the dumping ... | 2 | null |
Perfection! We'll be back.
We were just in town for one night and had not stayed at the Hotel Commonwealth before, yet the welcome and treatment we received was as if we were long time guests back for our 20th visit. We upgraded (at minimal cost) to a suite that had a curtain divider between the two areas. The room was... | 5 | null |
What to expect for $60 per night
This hotel what just about what I was expecting for $60 a night. We just needed a place to sleep after a show at the Casbah, and this hotel is walking distance. We arrived a little early and were able to check in right away. When we got to our room it was a one queen instead of a two qu... | 3 | null |
odd hotel
I stayed at this hotel halloween weekend just before the hurricane...this was a late booking we waited for an age to get our room and when we did were made to feel as though we were somewhat lucky to get it.....no 24 hour room service drunks sleeping on the sofas in reception...after an ok sleep in an ok room... | 2 | null |
True NYC Experience
I went to celebrate my birthday with girlfriends. I am usually traveling for business but when traveling for pleasure I love this hotel. I stay here because I love walking out into the middle of Times Square and having the subway right across the street. The people, stores, signs. Isn't that what vi... | 4 | null |
Unusable shower, terrible service
We have been frequent visitors to Seattle over the years and normally stay at the Sheraton given its prime location. After my most recent visit, I realized this hotel is declining in quality and I will be looking for other accomodations in the future. I was unable to use the shower giv... | 1 | null |
A Chicago icon...
The Whitehall has been an icon in Chicago for decades. Although the hotel is showing its age, the location is fab, the bed amazing, and breakfast terrific, we still got a really cheap rate which included in and out valet parking and breakfast! | 3 | null |
Nice concept
Unfortunately street noise can be heard all night - had a corner room - nicely decorated - but noisy. Restaruant closed at 10pm. Good location. 2 elevators were not enough -had to wait a long time to get one. | 3 | null |
Amazing property and Wonderful service
We got a decent deal here on Priceline after leaving a convention hotel. We wanted to be closer to the North end area and this was a great hub for that. Close to the T line, in the financial district.
I can't say enough about how friendly the staff was from check in to departure.... | 5 | null |
Very nice, clean hotel close to Texas Motor Speedway
We had a very enjoyable stay....room was very large and clean. Shower heads are amazing! Since the hotel is out in the country, plan on driving to restaurants unless you stay there to eat. Restaurant doesn't have much of an atmosphere but food and service was excella... | 4 | null |
"BEDBUGS, NAKED MEN IN HALLWAY, RAW SEWAGE!!!!!!!"
We got this hotel using Secret Hotels from Travelocity. It was by far the most disgusting place I have ever been in. We had 4 nights there but we lasted 15min before we left. Hallway smelled like BO and urine. Room smelled worse. My husband went to get ice from the ice... | 1 | null |
Beware thieves at this hotel
My bag was stolen when I had a breakfast on October4,2012 but in dining room it had no camera, it had cameras at Lobby. When I called hotel's security staffs to inform this incident, the hotel's security staffs are not helpful and ignored to see the camera at Lobby. I waited for so long tim... | 1 | null |
Scarey Stay
We stayed at this hotel last April during a funeral journey, due to the motel's proximity to the airport. I regret not researching this place more thoroughly and was disapponted that the spouse of the person that had passed away had to endure the same stay at this "tired" establishment. I relied on the Rama... | 1 | null |
Excellent location and spacious suite
This hotel is located a block north of the Grand (red line) metro stop and you can get to many tourist attractions by just travelling on that line. Many of the attractions are also within walking distance. At night, the area is vibrant with restaurants, outdoor patios and pedestria... | 4 | null |
Almost terrible
Ok... bad hotel, that's for sure but :
Pros :
- location : amazing ! nothing to say, now I understand why some 3 or even 4 stars hotels located on the upper-west side are cheaper.
- free wifi (yay!!)
- beds are extremely confortable
Cons :
- room size : you are going to sleep in a shoe box. Take note o... | 2 | null |
Mediocre
First the good: the location is great and the housekeeping staff are prompt and courteous.
Now the bad: check is very confusing. There seems be a lot of people standing around in the lobby area, more as security than to be helpful. They could use more people in concierge as there was constantly a line up there... | 3 | null |
Old. Stinky. Dirty.
Calling this hotel 'renovated' is a joke. All renovations I could see ended in the lobby. This was a dirty hotel that reeked of thirty year old, stale cigarette smoke. It reminded me of a sketchy, off the highway motel. The pictures of the hotel rooms were nothing like what we actually stayed in. Th... | 1 | null |
Adequate, but not as special as I had hoped
I stayed at the Beacon Hill Hotel and Bistro for one night recently through a Jetsetter deal. I got a good value--$195/night including breakfast. This appears to have been about $90 off the regular rate for a Queen room. Jetsetter hotel deals are usually at really great, spec... | 3 | null |
poor service and not what I needed
I stayed here previously a year ago and had excellent service and expected the same but this was the worst hotel experience of my life! I booked a double room in advance and payed for it in advance. I was traveling with four others and I needed a double bed and the couch but when I ar... | 1 | null |
Kid friendly and parent comfortable.
The price, location, and amenities are just right at the Milburn Hotel. Our family of four hopped on the subway to see the sights and came back to nice restaurants, stores, and nearby Central Park. We walked to and from the Guggenheim on the last morning. A one-bedroom was comfortab... | 5 | null |
I switched hotels!
I travel a great deal on business, and I don't require much. However, I checked out of this place after one night, because I couldn't stand how horrible it is. My entire room was brown - brown carpet, brown bedspread, brown curtains, brown hallway. Upon closer inspection, it became clear that the col... | 2 | null |
Cruise package is a great deal.
We chose this hotel primarily because of location to JAXport and discovered they had a "parking and shuttle package.
When we had checked into our room we found a few ants had moved in because of the tropical storm. When we called to report it they sent Harold from maintenance to get rid... | 5 | null |
Meeting
We held a staff meeting at this location due to guest coming in from several locations. The equipment worked flawlessly and the banquet service was excellent (fresh food and drinks at all times). The staff at the Palomar is the best!! They were able to recommend locations for dinner and actually made the reserv... | 5 | null |
Bed Bugs!
Thanks Crown Plaza at LAX for the bed bug experience. Their bite marks (over 30) are still noticeable after a month. Crown Plaza also refused to cooperate with me when I asked for a refund. What a terrible experience!!! See you in small claims court Crown Plaza LAX. | 1 | null |
Gets the job done for a day or two
The A/C worked great, coffee maker in room, no problems with WiFi. Not fancy--definitely showing its age--but a reasonable rate. Recommend the Irish place across the street & the fun "dive bar" with a big patio also across the street (Tooey's). Cafe Sonora for coffee is also right acr... | 3 | null |
Rip you off!!
I stayed at the hotel with my Aeromiles. Where I saved they dinged me good!!! $24 a day for parking!! I stayed there Thurs-Mon 4 nights!! It says on their website free breakfast and parking (apparently not with Aeromiles, and this is not stated on their web-site, so imagine my frustration that I had assum... | 2 | null |
Very reasonably priced for downtown San Antonio
This was a very nice hotel near the Alamo, short walk to River Walk, excellent rates, friendly staff, nice size/clean rooms, fitness center/pool and free breakfast. The breakfast was muffins, hard boiled eggs, cereal, bagels, fruit, egg sandwiches, make your own Texas sha... | 5 | null |
Wonderful Experience
I came to Philadelpha for a convention with two friends of mine and I must say this hotel is outstanding. The staff members, from the garage, to the bellmen, to the front desk are phenomenal. Our bellman, Phil, stood out. He is the definition of customer service. The bar in the hotel is great, supe... | 5 | null |
Good Hotel in Downtown Detroit
This was a nice hotel. Nothing spectacular, but no complaints either. Would maybe try the Hilton Garden Inn next time I come to Detroit........just because they have a pool. | 3 | null |
Oh well...
We stayed there twice this summer and our experience is mixed at best. The rooms are nicely appointed but rather small and the side towards Kraemer books gets a lot of sun. Unfortunately, the staff does not always keep the aircon running at the necessary temp/fan speed and so when we occupied our room the te... | 2 | null |
Why not!
We were in New York for New Years eve so it was very pricey not matter where we went.
If you want to email them a question... DONt Bother.. they never got back to me.. There was a big muddle up with my booking and it was very frustrating.
There was a beautiful south African lady at reception. She upgraded us... | 3 | null |
feel at home
When i walked into the door i felt at home.The beds are great they have great service
and I loved it. It also has free wifi. | 5 | null |
Great hotel in a really good location
The hotel is located near the National mall, so location is ok, not perfect whether you want to walk to (practically a 20-30 min walk to White house (3 min cab ride), Capitol or the rest of the museum) or if you want to take the capital bikes, there is a spot very near the hotel. i... | 4 | null |
Nice Renovation - still got poor marks!
For the price - this hotel is worth trying as long as you do not have high expectations. My reasons for not being impressed are as follows:
1. We were greeted by front desk personnel who was lacking any personality, and did not have any interest in making a good first impression.... | 3 | null |
First choice in NYC
Rather than reiterate the praise and comments of other reviewers, all of which are accurate, let's just say:
We visit NYC at least eight times a year. We have been promiscuous about hotels in the past - we've had at least twenty previous relationships - but now we've found the ideal companion, who h... | 5 | null |
This is the worse hotel in America.
The staff was horrible. One of the managers went as far as to tell me that he didnt care if I told the president of the company about the place he was not giving ou anyone's name. The staff left the dirty room service plates outside of the door for three days straight. All of the cou... | 1 | null |
Not impressed
Stayed there in early May 2012 with my wife and two children. Despite getting there at 4 pm, which is the posted check-in time, we were told that the room is not cleaned yet, and the earliest possible room can be available in an hour. They took my cell phone number and promised to call when the room is re... | 2 | null |
OMG - Read or be surprised - what a JOKE
I stay at LaQuinta's VERY often - we travel for dog shows 2-3 times each month.... I called from the road on a trip from Dallas to Midland, MI and needed a dog-friendly first-floor room as I had puppies with me and I was the only human.... this hotel promised they had a first fl... | 1 | null |
Great Hotel
Stayed at this hotel for my friend's bachelorette party. Staff was excellent and service was great! The rooms we're very large for NYC and extremely clean. Location is excellent. Would definitely recommend for anyone looking for a one-of-a kind luxury hotel in NYC. | 5 | null |
Great Neighboorhood, Weak Hotel
Fantastic artsy neighborhood in walking distance to the Space Needle, Arena, museums, Chihuly Glass Exhibit, Link, monorail, etc. with some great restaurants. We stayed here the night before our cruise and I cancelled the 2 nights we were going to stay after our cruise for another much b... | 1 | null |
Worst hotel I've been in years
The only good thing about the hotel is the location. I paid over 350 dollars per night, and got an old room, with a bathroom that was ridiculously small. I asked to change rooms and got another one with an even smaller bathroom (I am talking small that I don't entirely fit in the shower, ... | 1 | null |
Fantastic Location and Ambiance
My mother and I attended a wedding at the University Club. We appreciated getting an early check-in. My mom used a wheelchair part of the time and the staff members were always so helpful and gracious. Our room had a great view of Millennium Park and Lake Michgan. The room was huge and w... | 5 | null |
Good value
This hotel is a 10 minute walk from the Riverwalk and Alamo and is slightly off the beaten track, but it was actually nice to get away from the busier areas at the end of the day. It is very clean and the area it is in feels safe. Parking is free, which is not the case for many of the hotels in this area. Th... | 3 | null |
Very thin walls and extremely hard beds in Pike Tower
I had planned a really romantic getaway for my husband's and my anniversary a few weeks ago and decided to venture up north to Seattle. When I booked the Sheraton, I told them my situation and asked if they had any rooms they would be able to upgrade us to given the... | 3 | null |
Love me some Chinese !
It's a modern hotel located at the entry to Chinatown. We have been San Francisco many times, but have never spent so much time in Chinatown. We really enjoyed the different types of food ad getting to know the different types of food. We walked down to the Wharf, even though is was a good hike f... | 4 | null |
Never Again
The service was horrible. Free parking is only if they have a spot open. They wont call a taxi for you, and just tell u to wait on the free shuttle, 45 min wait to travel 5 miles in another 45 min- no thank you. We only stayed 1 night, thank goodness. Since the neighborhood isn't great and it's an affordabl... | 1 | null |
OMG THIS IS A DUMP
I stayed in thei hotell it was awfull and discusting
food in fridge mold everywhere condoms under the bed and the staff rude as can bee
the mannager's both of them were terrible and very rude | 1 | null |
great value
good location, great value for downtown phoenix. The owners are friendly and accomodating. the rooms were very clean and very recently renovated. the beds were very comfortable. Only here for a one night stopover. advertised complimentary transport to hotel. assumed could call the courtesy shuttle from airp... | 4 | null |
Fabulous hotel
Just returned from staying here and was wary after reading some of the reviews on here. Also we met someone at the airport who was staying at the same place and he said he booked it because the price was good so that made us worry even more! However we could't have been more thrilled with the place. The ... | 5 | null |
Nice hotel, awesome location
Stayed here two nights in November on our way to Vegas. Great location, slightly let down by the need to get taxis involved for travel to/from the airport. The hotel itself is nice, clean, staff are friendly, plus there is free coffee facilities in the morning. The bar connected to the hote... | 3 | null |
wow
I stayed at this value place, in 2009 and I had the best time of my life, the manager that was there at that point was the sweetest person, and the staff was so enjoyable, they actually cared about us and our stay, I just stayed there 2 weeks ago and i was horrid, the sheets were nasty, the manager now ha!!! Ha!!! ... | 1 | null |
Gross!
I stayed here on the way home from Florida. When I got there around 11:30pm, I was greeted by a man behind a bullet-proof window (that should have been my first clue to leave). Access to the room was from outside the hotel. The first room that I received had dark black hair all over the sheets, so I had to go an... | 1 | null |
This hotel should be condemned
We were horrified by the state of the entrance to the block our room was in. The carpets were litter strewn and badly stained and the smell was indescribable. In our room the bed sheets looked clean and so did the bathroom but the carpets and chairs were stained and filthy and the smell o... | 2 | null |
Staff and infrastructure are tired
This Crowne Plaza hotel saw better days, as staff and infrastructure seem to have aged. The hotel still provides all the comfort you expect from such a class of hotel. Staff is friendly, and likes to serve you when you ask and push for it. Otherwise, the hotel seems somewhat having lo... | 3 | null |
Great location with historic charm. Close to good restaurants.
Overall, this hotel is great. Conveniently located and well appointed. Decor is a bit dated, but grand. Room was comfortable and clean. Parking is adjoining the hotel and connected by a walkway. Many restaurants to choose from within a short walk. There are... | 4 | null |
30th bday at the Omni - spectactular.
I planned a surprise group trip to Boston for my husband's 30th bday celebration, where we booked 4 rooms at the Omni under a travelzoo special. We got 2 executive suites -- they're huge! and 2 regular rooms. The Omni surprised us with an upgrade for my husband and I from a 2 doubl... | 5 | null |
Change of Management
This hotel use to be great. After stopping in and out over the past three years, the front desk staff was terrific. But now, the regulars are gone and you are afraid to ask the front desk for anything. I came to learn that management had changed and so have i. | 2 | null |
I would have been safer/happier on a park bench in the Bronx!
In 40 years, this was the worst pit of a place I've ever stayed. First, I check in and the room smells like a giant ash tray...in fact, the entire place was just one giant rolling paper, lit up and burning (you could smell it outside)....so I ask to switch..... | 1 | null |
Great location, friendly staff, excellent common areas
The Shoreham is centrally located in mid-town and is a nice boutique hotel alternative. It is just steps from the Waldorf Astoria and is an affordable option.
Staff is friendly and accommodating. Rooms are large but are a bit sparse. Our room was starting to look ... | 3 | null |
We're Back..... But Disappointed
Returned to this location as we had visited before. However, our first "breath of fresh Indianapolis" air was "clouded" by the smokers standing by the front entrance to this hotel. The cigarette/ashtray was loaded with at least thirty butts and the air not only outside, but inside the l... | 2 | null |
Nice hotel, close to the Loop
LOCATION:
The hotel is located near I94 and is close to Greektown.
The hotel itself is relatively convenient. There are two El/train stations close to the hotel, the Clinton-Green/Pink line and the UIC-Halsted Blue line (both approximately 6 blocks away). You can commute from O'Hare and/or... | 4 | null |
GREAT HOTEL
Staff bend over backwards to help you, rooms are clean and large for NYC. breakfast is excellent and hotel is in a great location. Best hotel I have stayed in for a long time. If i had to find something to say that is not excellent, the lifts are a bit slow but only a small point AND FREE WIFI in rooms!!!!!... | 5 | null |
Totally satisfied
This large hotel is a 15-story building located right in the center of Jacksonville and 20 minutes drive from Jacksonville airport.
The staff is particularly nice and considerate, for example they recommended us the adress of a hotel and they even offered us the desserts.
Regarding the rooms, I had on... | 4 | null |
Awesome everything
The Staff is so friendly, caring and professional. The rooms were very clean quiet and spacious. Thought I was at a timeshare almost. This hotel really tries to make you feel like a valuable guest. two pools and beautiful harbor and city scape views. If I didn't want to praise them so much I would ke... | 5 | null |
Not that great
I stayed here this past weekend and will not be staying here ever again! First, there's no Valet Parking, which was weird because I stay different Sheratons and they all offer it. This location charges $10 for parking but good luck trying to find a spot when coming back after a night out on the town. The... | 2 | null |
Awful experience
Issues started at check in when something that should have taken 5 minutes took nearly 30. Staff definitely needs better training. Went to the Exec Lounge where they served cheese squares and crackersthat were stale. And tried to charge me $8 for a really awful glass of wine that i could get for half t... | 2 | null |
Serviceable hotel in convenient location for USC
Serviceble and comfortable, if a bit tatty. It's a motel wit windows opening onto sidewalk , so nut much privacy .
Brd OK; pillows nice.
Free parking, wireless and continental breakfast.
Thai restraint next door, and Korean one across street .
. | 3 | null |
Decent
Decent location, decent hotel. The hotel is located near the subway, which was convenient, and within walking distances of many attractions. The rooms were small (but who spends much time in their hotel room when visiting NYC?) and could have used some sprucing up, but were clean, which is most important. Staff ... | 3 | null |
great hotel
im not sure why anyone would give a bad review, this was more than fine. maybe different rooms are constructed differently? iduno, but its really annoying when you are trying to book a trip and you have these off the wall bad reviews of good places to stay. so take it from me its a good hotel. room was very... | 5 | null |
WiFi never worked, poor customer service
Not happy with this hotel. I stayed two nights and the WiFi did not work once. I informed the hotel staff, and they proceeded to direct me to the customer support phone number for their internet service provider, claiming that my device was at fault (despite the fact that I had ... | 1 | null |
Great Service
Selected this hotel because of the sleep-park-fly offer. Great room, reasonable rate, fantastic service. Called when I returned from my trip and was picked up and taken back to the hotel where I was able to leave my vehicle during my trip out of town. Convenient for those who travel and want a nights slee... | 5 | null |
A room - but that's about it.
I had a room on the 17th floor. It was fine. There's no lobby to speak of, no front desk staff - just casually dressed kids, and no real restaurant. When I stay on business, I care about those things. | 2 | null |
good location; don't eat @ the hotel
Average hotel and rooms. Can be best described as a room with cleaning services; if you would like or need any additional service, you have to pay. Good location. Subway @ door of the hotel. Would have given it a 3/5 if it wasn't for the terrible breakfast we had @ the hotel. | 1 | null |
A very nice hotel in downtown San Francisco
This is a nice clean Moden hotel right in the midst of downtown San Francisco. It is close to union square and the BART station is Powell street. East to get from SFO. The bed is one of the most comfortable beds I have had in a hotel. Everything is nice about this hotel excep... | 4 | null |
Disappointed.
I am a Hilton diamond member - got here at midnight after a long flight from the west coast. 1) the guy at the desk was on the phone and pretending to be busy waited 5 mins 2) Internet was not working, asked for the 800 tech support number, they did not know it 3) tv not working 4) small room and narrow c... | 1 | null |
Lots of Potential but lack of attention to detail.
Average little hotel with lots of potential. Great location friendly desk clerks. There has been extensive remodeling. However there is no attention to detail. The management is really lacking here. Breakfast was not up to normal Hoilday Inn Epxress standards. Although... | 3 | null |
Stay Away
This hotel is definitely one to stay away from, even with the low rates that it offers. Having arrived around 2pm and requesting an early check in(check in is 3pm) we were promptly told that check in was at 3pm, and even though rooms were available we were told we had to wait one hour until 3pm, there was a g... | 1 | null |
Excellent hotel in great location
My family and I stayed here for 2 nights in late Sept and really enjoyed ourselves. The room was nice, the sheets and bed fantastic. Two Queen beds. The view we had from the 17th floor in the south tower was magnificent. We used the pool on both days and enjoyed that despite the air be... | 5 | null |
Still solid after all these years.
Great location; great brand; still solid value. This hotel has had its ups and downs and is now trending back up. Rooms are clean and somewhat spartan, which some of us like. Professional staff - visible when you need them, invisible when you don't. Food is good if pricey. | 5 | null |
I'd rather sleep on a park bench.
Please understand... the Adelaide is a hostel, the Dakota is a "hotel" managed by the same owners. The Dakota's rooms are a small upgrade from sleeping on the street in a sleeping bag.
I stayed there in 2007 as a college student, and the experience was adequate for one in that stage of... | 1 | null |
Great location
Booked and asked for view of Empire state building. Wasn't disapointed. The staff were very friendly and made sure we were given a drink on arrival as we had been travelling for a while.
Great room, facilities, breakfast was good as too was the food we got from bar in evening.
Would certainly use again. ... | 5 | null |
Comfortable Upscale Spot
An excellent location, very large rooms and attentive service mark this spot out as a smart place to stay within a minute or two of the magnificent mile. It didn't feel overly stuffy (as some Conrad's do) and staff are happy to chat and impart knowledge of some of the lesser known attractions t... | 4 | null |
BAD EXPERIENCE
From the moment I made the "reservation" to the time we checked out, it was horrible. The staff (Cody) and the manager (Jose) had no clue what they were doing. One of the front desk clerks (Daniel), who was a new employee quit because of how UNorganized everything was at the front desk. We reserved, what... | 1 | null |
Well located pleasant hotel
Friendly helpfully staff. Great location near 79th Strreet subway. Neighborhood bars, shops,laundry all close by. Would recommend to singles and couples. Room was not large, but very comfortable.great bed and excellent service. | 4 | null |
nasty hotel!!!
this was the nastiest hotel i've ever stayed in. when we opened the door we were greeted by a foul moldy smell,there were candy wrappers on the floor like the room had not been cleaned from the previous guests although the beds were neatly made. ?? but the worst thing was the stench of urine coming from ... | 1 | null |
The WORST!
Stayed here one night and was scared to death! Creepy, dirty, and unsafe. We needed a place to stay for Super Bowl and it was the only place available 6 months ago within 50 miles of Indy. We never imagined ANY hotel could be this bad. It really should be closed. If the health departments inspects hotels, th... | 1 | null |
Older property not in "downtown" Dallas - not great for tourists
I recently stayed at the property on a 5 day trip to Dallas. The hotel is about a 5-7 minute drive to downtown Dallas and the hotel provides a free shuttle service to most places as long as they are within a 3 mile radius of the hotel. The shuttle goes an... | 3 | null |
Tired to the point of being a bit sad
The Arena hotel seemed a lot better in the reviews than in real life. It seemed fine and almost up-to-date from ouside and in the common areas but the room (202) looked like it had not been updated since the early 90's. Weirdly, the bath was enormous and possiby because there was n... | 2 | null |
Fantastic! Great place, great people, great location!
We stayed for 16 nights and loved it! The place is so neat, clean and comfortable and the service is fantastic. Everyone is very friendly and helpful. Best breakfast buffet ever with so many choices. Location is great, so close to everything. Charlie the cat is an a... | 5 | null |
Great location, great price, unique room decor!
I was really impressed with this hotel. The hotel decor was very nice - much more than what I expected from a Courtyard. The rooms were adorable - bold, houndstooth carpeting, classic mid-century boutique hotel feel with all the modern amenities. Service was excellent and... | 5 | null |
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