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Believe the hype - this place is as awful as some reviews make it
We stayed here as it was seemingly very good value for money. However what we thought was actually value for money was just awful - the only way this place could be good value for money is if you paid me to stay there.
The hotel is located in a good loca... | 1 | null |
The best value in the city
I love this hotel. The staff is always available and attentive without extra conversation. The ART is amazing and includes several pieces that I find myself lingering and staring at. The lobby and guest rooms are an experience and I'm thrilled to notice more details each time I walk through t... | 5 | null |
very helpful staff
A lovely old building, with a modern look inside. Beautiful big windows, and quite clean. We were on a high floor, but we could still hear a bit of street noise (there was a large event on the street). The staff was the best part of our stay. They were very polite, and friendly. They helped us print ... | 3 | null |
Never Again!
Awful from start to finish! Rude reception person(female), no welcome, given a key to a room that was not what we had booked (family suite) we were given a king bed with sofa bed. Room dark & smelt awful. Same receptionist said no family rooms avail, we kept voicing our dissapointment , finally she relente... | 1 | null |
Not a 3 star hotel
First room had no safe. Staff reply "it doesn't?". Finally I insisted on our room being switched after an hour of them giving us the run around. Second room had a safe and was clean. Apparently they have a shortage of items like paper cups, cotton swabs, hand towels, wash clothes, coffee shampoo, con... | 2 | null |
Great Stay, Good location!
Stay at the Manchester Grand Hyatt for one night on April 15th..Was my first stay in a Hyatt hotel, and I can't say that this hotel make me fall in love with the chain!
At first, we were on the 27th floor with a GREAT view of downtown San Diego and the water not that far from there..Our room... | 5 | null |
Great hotel
I stayed at this property Nov.30-Dec.3 and was very pleased with everything. The room was typical size for New York which is adequate, not large, but very nice. It seems as if it had been remodeled recenty. There were just two of us and we had plenty of room and it was clean and comfortable.
Check in went ... | 5 | null |
great location but needs a facelift
stayed for a week in family suite. Rooms need updating and could be cleaner. Bathroom small for a suite. Reception staff not that friendly. Delay in getting room (even after check in time) which was annoying after long journey and had to remove items belonging to previous guests. not... | 3 | null |
Great place to stay
This really is an ideal place to stay. Comfortable rooms with plenty of space and very well equiped. The staff are friendly and helpful and the breakfast is good. I simply can't fault this well appointed, excellent hotel. | 5 | null |
Bad Internet
I came here and needed to work while I stayed. We were in a room at the end of the hall and the internet kept cutting off. I had to call multiple times and they only have off-site support who were quite rude. It was very difficult to use the service and for it costing $15/day it's ridiculous that it's not ... | 3 | null |
2 Stars
I picked this hotel for a weekend getaway for my husband and myself. I went to the site looked and the pictures and when I got there I had to take a second look. I went upstairs to my room and the elevator was out of service. They did offer someone to help take the bags but I had to go up 4 flights of stairs. I... | 2 | null |
A great deal
I don't understand some reviewers. Marina Inn offers a decent room per usd 100/120 the night in a very nice location in SF. Close to the buses and 10 minutes walking to Fisherman Wharf. And that is a fantastic deal. Ok, the breakfast is not so good. But with the money you have saved you can have breakfast ... | 4 | null |
Utterly Disappointing, will not return
Hilton Diamond member, one night stay, several issues that were brought to staff and management attention, but were not fully resolved during my stay:
1.) It took at least 3 visits to my room by staff, 2 trips by me to the front desk, and 1 hour and 20 minutes to get working keys... | 1 | null |
great location
This hotel has recently been renovated and is great. Rooms large for NY standards. Very clean.It is basically in Soho, even though listed and being in China Town. Very close to subway stations also. | 5 | null |
Not Bad
This hotel was selected for me by the organizer of an event I was attending. My expectations were low. However, the location is fantastic and the room I had was quite large. Unfortunately, the mattress seemed to be foam, which I found uncomfortable. I also did not like the texture on the duvet. The lighting in ... | 3 | null |
Dissapointing For A Holiday Inn
We received a great group rate for the room for our Convention. I read a Trip Advisor Review from a guest who said his room was cold. He continued to say regardless of what the Thermostat was set on, the temp or heat would not rise. I thought this was an isolated problem that I surely wo... | 2 | null |
Centrally in Boston
Started out my USA trip 2012 by staying at Milners Hotel in Boston. Chose it because of the walking distance to Boston Common and the inner city. Room was small but enough for just sleeping. Clean and OK. Never took the breakfast | 3 | null |
NIGHTMARE will never stay at Sterling Hotel again!!!
Stayed at Sterling in order to attend Texas Line dance Jamboree on Oct. 19 and 20, 2012. Room was awful. No telephone-ask for one never received; no clock; no trash cans; no bath mats; no coffee pot; not even water glasses or ice bucket.
come back late on Friday and... | 1 | null |
A Great Hotel for a Sweet 16th Birthday Weekend
This hotel was wonderful! You cannot beat the location. The check in staff was very helpful and gave us a wonderful room on the 41st floor with a unbelievable view of Times Square. The elevators was a piece of cake and no unreasonable waits. The room was clean and appeare... | 5 | null |
Average Hotel but expensive
Nothing special but good location. FYI... parking is $45 a day so don't park there | 3 | null |
Nice Hotel, Great Location
The hotel is very nice. The rooms were recently updated. The only comment I have is I hate when a hotel renovates their rooms but doesn't redo the bathroom floor or the shower, just seems like such a waste. Location was awesome, right in the middle of the action and steps away from the outdoo... | 4 | null |
Never again
A run-down establishment with filthy mattresses colourful stained and a stained matching ceiling. Breakfast facilities almost non-existant and a very poor choice, a coffee in a plastic cup and a small muffin. | 2 | null |
Great location but that's all.
We stayed here in March 2012. This was the first stop of our USA road trip.
Firstly I would give this tip. If this is your 1st stop like it was ours. Don't bother collecting your hire car until you leave. This hotel charges around 50 dollars a night to park (the ONLY hotel we visited that... | 2 | null |
Is what it is...
Functional office block style accommodation with depressing decor. Recycled warm stale air in the rooms, subartic in reception (the concierge had a bar heater on). A sign read 'voted best on the Boulevard'. Doesn't say much for the competition. | 3 | null |
The W Hollywood: Pay $$$ to feel like a nobody
The W Hollywood is a great place to stay in LA—if you're a twenty-something wannabe reality TV star with thighs the size of the average woman's wrists and Daddy's black AmEx. For everyone else though, you might want to think twice about staying here. It's essentially a nig... | 3 | null |
Please! Do not, I repeat Do not go there.
I am astonished how people here can rate this place outstanding, excellent etc...
I have stayed at many 5 stars hotels over the years and I can tell you without hesitation: The four seasons at Beverly Hills, LA IS NO 5 STARS.
1. Rooms and worst suites too small and poorly desig... | 1 | null |
Small and very noisy- would not come back
I stayed here for one night for business and definitely would not go back. I have stayed in many of the hotels on Michigan Ave and this one was by far the worst- the 4 star rating is a joke. It is a 2 star hotel.
The room was incredibly small as was the bed. The width of the r... | 1 | null |
Needs to be upgraded
Stayed here for a conference. The staff are great, love the location next to a supermarket, circle line bus is just next to the hotel. Wifi signal was good. The downside is that it's an old hotel and in need of upgrading and renovation. I'd stay closer to Georgetown. | 3 | null |
Not the best...
I paid for a king size bed with a room with a view of the water. The view was lovely, even on a typical northwest overcast day. We moved the hide a bed (heavy) love seat over to appreciate the view and noticed the cleaning service does NOT move furniture for cleaning. The concierge lady was not friendly... | 3 | null |
Great experience as a "local tourist"
After staying at several boutique hotels in Europe, I wanted to try one while on a weekend getaway in Seattle. Hotel Andra is a peaceful, calm place where I could relax in my room in the middle of a bustling city. My only issue wass having the Tom Douglas restaurant Lola filled to ... | 4 | null |
Great Stay
My wife and I were in Boston for the first time ( 4 nights ) and decided to stay at the Copley Square. We were forewarned about the cosmetics being done to the outside of the building and it really did not affect our stay - the workers were there at 8:00 and gone at 4:00. Upon check-in the room we had reques... | 5 | null |
a whole lot of money for nothing...
Six of us stayed at The Boston Park Plaza Hotel & Towers; in one of the hotels "best" suites (1484/1486)... all I have to say is GROSS! This hotel is severely mismanaged... from the main desk not knowing anything, to the lack of communication between the main desk and housekeeping, t... | 1 | null |
Nice people - marginal property
For a change, we decided to stay on the upper east side so we could be close to the Metropolitan Art Museum and Flushing Meadows for the U.S. Open. On the positive side, the staff was delightful and helpful. The room was small and minimally acceptable, but acceptable. Clean enough. Bed w... | 2 | null |
Great location and generally a good hotel
I stayed here recently with my partner who was on business in New York. My first impression of the room wasn't that great - they do feel a little stark and functional, but as our stay went on we really warmed to the decor and 'got' the thinking behind it.
We had room 72 which ... | 3 | null |
Not a "destination" hotel; convenient at best.
The Affinia Shelburne has the ugliest, depressing lobby I have ever seen in a hotel. It is very dark, impersonal, and has about as much charm as a bus terminal. Everything is dark--dark reds, dark muddy browns, dark lighting, dirty carpeting and tiles--the building must ha... | 3 | null |
Excellent Hotel!!
If you are looking for a good value in this area, I would highly recommend 6 Columbus. I booked my room through a last minute travel app, so the price was extremely reasonable. The room was the typical NYC tiny size, but it was spotlessly clean, the furniture appeared to be new, and the bed was extrem... | 5 | null |
the best
we stayed here for our very first trip to New York last august for one week. it was perfect the location was awesome walk out the front door look left you can see times square look right to central park. the staff were great and the room was quite big compared to other hotels we looked at. across the road is a... | 5 | null |
My experience at the Wyndham
In my recent visit I was disappointed. When I booked my room the pictures showed a much larger room. I felt like we were stuffed into a corner. It felt like this room was created from a closet space. I feel if I spent over 100 my room should reflect that. I wish the advertisement showed the... | 3 | null |
Smelly, dilapidated, thievery
When I opened the door to the room, I immediately smelled mildew. It was so humid in the room, you could see water damage to the picture hanging above the bed. The bed was also horrible. The mattress was shot. When you sat on the edge it would make a loud creaking noise and you just sunk i... | 1 | null |
stolen purse
The room was nice, but my wife's purse was stolen from the breakfast room.
The police told me this motel is in a bad neighborhood. We think it was an employee theft. The hotel management was cooperative at first, but when I asked for names of employees who were in the breakfast room at the time for the pol... | 1 | null |
good convenient location
Very nice property with clean, well maintained rooms. Desk staff very friendly and helpful. This hotel is only a five minute walk from Penn Station and a quick walk to the subway so a quite convenient location. Very good price in comparison to other similar hotels near times square and on the w... | 3 | null |
It could be worse ... given the room rates
New York is expensive in terms of hotels. Any decent room will cost US$300 and upwards.
The nights I booked were very popular ones, so this was the ebst rate I could find for the rating and location.
And, unlike the Pennsylvania Hotel, which is cockroach infested, my room here... | 3 | null |
Search Elsewhere - Unless You Really Need to Stay Here
I know we're all looking for a good deal when we go to NY. And finding a nice priced hotel in this city is hard, but I can't emphasize the need to find another hotel besides this one if you like to feel like you're valued as a guest. I even selected this hotel beca... | 2 | null |
Construction Nightmare
At first I just thought the hotel was a little worn. The elevator smelled terrible and was shaking. I reached my floor slowly and my room was next to a construction zone. I was neverwarned about this from the front desk. The smoke alarm beeped all night. The drawers were full of dirt and grime. T... | 1 | null |
Best deal in Los Angeles
I travel quite a bit to Los Angeles and have stayed at a variety of hotels. I've stayed at the Charlie, the W Hollywood, the Standard (both locations), Sofitel, Luxe on Sunset, the Hotel Amarano in Burbank and have rented three homes from VRBO.
By far, my favorite is the Magic Castle hotel on F... | 5 | null |
Westin...not so much
We checked in to find our room blowing cold air but not getting cold, the next day maintaince fixed the issue. We were also suprised to find out that concierge was on vacation and they were not having the position covered - in fact they seemed to be understaffed the whole weekend. Though everyone w... | 3 | null |
Would not recommend
Not in a great location. This is really a Motel not a Hotel. Not at all as nice as it should be for the price. Would be fine if the price were way less. Got screwed having to stay here a night due to their bad cancellation policy, tried to cancel 13 days ahead of time but they require 14. Definitely... | 1 | null |
Great Location !
We stayed in a clean, remodeled marina studio and LOVED it..the Bay view was great and were able to see the Sea World fireworks from our balcony. Walking to Mission Beach was great..we didn't have to worry about parking ! Lots of restaurants within walking distance. Look forward to going back next year... | 5 | null |
Stay at the Hyatt around the corner.
So the more you pay for a room means the fewer amenities you get, right? No fridge, no microwave and you get to pay for internet. Really?! Yes the hotel staff did their jobs just fine but at least half of them probably wish they worked somewhere else. At least that is the feel you g... | 3 | null |
Disappointing Hilton Experience
This was my first visit to this Hilton property. My husband is a HH Diamond member, and has stayed at this hotel before -- on business. His recollection of this hotel was of an average convention center Hilton. We have stayed in MANY Hilton hotels over the years -- some simple, some very... | 2 | null |
We Survived Our Stay, But I Didn't Even Get a Lousy T-Shirt
Here's hoping the general manager sees this review. I've only booked 4+ star hotels for years now, and in my opinion this hotel's rating should be dropped immediately.
The good - the room met 4 stars standards. Clean room, comfortable mattress, nice linens, fu... | 1 | null |
Luxury in the Heart of Boston
We traveled as a family to experience some Boston sites and a bit of luxury for a few nights. Our visit to Boston was filled with a pleasant mix of mature and family fun. Just minuites away from the Boston Aquarium, Quincy market and the North End, in just a few days we were able to hit ma... | 5 | null |
Dont book now as this is open and underconstruction
as I say in the tittle,
rooms are ok, but the construction starts at 7 AM
also Housekeeping staff is as loud as the drilling that is happening
The rooms are kinda special tho,
And the area its in has a lots of happening places.
I guess this is good for people that don... | 1 | null |
Clean, Modern, Close to Everything!
After researching for weeks and weeks, we booked here at the Pod 51. Understanding the fact that it is NYC and space is limited, we understood that our "Pod" would be compact. It was indeed but we opted with a room with private bath and found it very comfortable! We read several revi... | 5 | null |
Beyond Expectations
After a long trip mirrored to "Planes, Trains and Automobiles" this hotel was a welcoming end to a rough day. I booked my trip through a travel wholesaler at an incredibly low price during an icredibly busy weekend and much to my surprise, they gave me a 33rd floor room with a view of Lake Michigan ... | 5 | null |
Best place in NYC to stay
I usually stay somewhere in the Times Square area when I visit NYC. We were celebrating my 50th birthday and my daughter's 21st so decided to try a new area. Will never go back to Times Square. The Hilton in TriBeCa is right by (literally) the subway so you can get anywhere fast and easy. The ... | 5 | null |
Great to have space in NYC, helpful staff
I booked a studio with kitchenette and small lounge room and it was so great to have space to myself. It's so close to Penn Station, Madison Square Garden, Macy's and an easy walk to broadway and times square. Great location for first time visitors. The room service salad and b... | 4 | null |
Top 10? How?
Since my recent stay at The Dolphin Motel I have read the reviews with interest and the comments from the owners. I keep seeing the response to any criticism that it is a 'family run' motel. Well let's face it, so was the Bates Motel and that didn't make it any good did it? OK, jokes aside it is an ave... | 1 | null |
Ripped off and Disgusted...
We stayed at this property over Indy 500 weekend- paid almost $120 for a room (to be expected) but still a rip off. The interior of the hotel was painted in the most hideous shades of school bus yellow and banana yellow with green grass carpeting. The family that owns this franchise property... | 1 | null |
2012 SXSW
We got here on the first day of SXSW (their most busy time of year) and the entire hotel was in shambles. Construction garage piles in the parking lot and the halls were hardly walkable because of all the construction piles in the hall. Normally I can excuse the mess (being in the construction business myself... | 2 | null |
A great place to be
The Hotel Edison offered about the best price available to be right in the center of the action, one block away from Times Square. We stayed for four days, and it was a great base camp for our exploration of the city. Our room felt a little small, and the hotel had its eccentricities (one ice machin... | 4 | null |
Could have been great
We arrived at noon, and were told that we couldn't check in til 3. When we returned, we were told that the gave someone else our room (they had overbooked) We were given handicapped accessible room with a double (instead of queen) bed that was pushed up against the wall. The room seems beautifully... | 2 | null |
Definitely stay again
I've visited New York many times before and I've always stayed at a hostel, but as I was visiting with my mum, I wanted to stay in a hotel. For the price we paid, I thought the Holiday Inn was a very good hotel. Very good location, few blocks away from 2 major subway lines and literally a few bloc... | 4 | null |
Second stay.
We last stayed here in 2000,we thought the location was good so we gave it another go.
This time we booked a Bay front room it had good view. I feel some of these rooms need some updateing.
The bed was very comfortable and provied extra pilows as requested. The room appeared to be very clean, but after wal... | 3 | null |
Highly Recommended
My wife and I have just returned home from a five night stay at the Elysee. This was our first visit to NYC and was to celebrate our 30th Wedding Anniversary so I spent quite a bit of time researching hotels before travelling. Chose this hotel through reading the numerous positive reports, we were no... | 4 | null |
WARNING
**WARNING** DO NOT STAY HERE UNLESS YOU LIKE TO BEING PISSED OFF. I was very disappointed with my stay. The only place to park is in valet for $22 a day. The free shuttle to M.C.R.D. was two hours late picking us up. The free continental breakfast was served in a dirty bowl with a dirty spoon. The shower head w... | 1 | null |
The worst hotel we have EVER stayed at !!!!!!!
Arrived at this hotel and immediately amazed at the price of parking $120 + TAX for three nights parking.
Given room keys, and my wife asks, as we have already emailed the hotel prior to this visit, is it a safe and secure room as we have a severely disabled son, who has n... | 1 | null |
$50 surprise charge
Just happened to check out my VISA charges this morning and discovered a $50 charge from the Doubletree. Turns out they charged $50 against my credit card in the event that I charged anything at the hotel. First of all, I'm not sure what there is that you could charge there. There's no restaurant or... | 3 | null |
Great Stay at Days Inn Chicago!
A friend and I just got back from staying at the Days Inn Chicago. I thought it was a really nice hotel. It was clean, affordable, and convenient. The staff was very friendly and helpful too, which is always a plus. The room wasn't big, but it was perfectly fine for two people, and the b... | 5 | null |
Stay here if you want to sleep on a cot!
I had booked a reservation over 3 weeks in advance - non smoking king bed room. When I arrived they told me they ""over sold so I had the option of a smoking room ( which my allergies would not permit) or a room with a cott. It was 1am and they told me there were no other rooms ... | 1 | null |
Great hotel
This hotel was ideally centrally placed for all the sights. We were on our first trip to New York and found the hotel to be perfect. The staff were very helpful and polite. The hotel itself was lovely, nice lobby, clean rooms.
The room we had was small but well laid out, nice big bed, flat screen tv mounte... | 5 | null |
A dreadful experience
On the executive floor so it must have been poor elsewhere. Room OK, bed comfortable, bathroom very tired, lobby great, restaurant shocking. Corridor strewn with used room service trays.
Arrived tired wanting a meal, only one place to eat in the hotel we were told, the bar / pub. No tables availa... | 1 | null |
Not Bad for the Price
Stayed here while my wife had surgery at HUP. Room was huge -- largest I have stayed in for many years! Bed was comfortable; and furnishings were very satisfactory, if not plush. Television offered extensive cable choices. Bathroom amenities were nice. Downsides were absence of wifi, coffee maker ... | 4 | null |
big rooms , great location anodyne and tired ...........overpriced
rooms are great ..............large ............a real pleasure especially in new york
great bed , good linen ,nice amenities
the furnishings are tired............ quite a surprise from four seasons
television antiquated ............another unwelcome ... | 3 | null |
Small, but got the job done
My husband and I were excited to find this hotel IN the city at a decent price (even considering the additional cost for parking) because we were used to having to stay in a nearby town to get a nice hotel at a good rate.
After reading some of the reviews that mentioned the small size of th... | 3 | null |
poor choice
just the basics, folks. if you don't expect much, this is the place for you. terrible smoke smell in the halls, miniscule portions of dish soap, toiletries, etc. also, next to a truck terminal with lots of noise and people loitering about the entrance. they need to do better. | 1 | null |
Only one working elevator for 32 floors
I had a business trip in Manhattan, and being a Hilton Diamond member, but also being on a business trip budget, I chose the Hampton Inn Manhattan Time Square South hotel. I orginally wanted the Times Square North location, because it had better reviews, but the south location wa... | 2 | null |
Cute hotel in a great location
This hotel was perfect in terms of location and service. the rooms were small, but nice. The first room I had was really tiny, which is common in NYC, but just be prepared that if you get a really low rate, you have very little space. I had an upgraded room on a high floor the other night... | 4 | null |
Was a little dissapointed
Bungalow on Water DOES NOT look like the one they have posted on their website. It wasn't very clean at all and did NOT have the views they show - For that amount of money, I was expecting A LOT more and didn't get it. The pull out couch was the most uncomfortable thing I have every slept in a... | 3 | null |
It is never a good sign when there are earplugs on the nightstand.
While this hotel is a nice property and conveniently located to downtown venues, it is right next to I-95 on one side and railroad tracks on the other. When we saw the orange earplugs on the nightstands in the bedroom we know there would be a noise issu... | 3 | null |
7 Reasons You Should Consider Another Lodging
1 - Smells funny. especially the hallways. Reminds me of sweaty feet and old paint.
2 - Mattress is REALLY lousy. It is hard and feels like he mattress cost less than 50 dollars.
3 - Not many toiletries. No conditioner if I recall correctly.
4 - No HOT WATER. The water in ... | 2 | null |
Excellent location
Stayed for three nights during March. We were informed on arrival that we had been upgraded to a superior room, which had a superb view of the Empire State Building. Room was clean and comfortable and air conditioning was very welcome for the unseasonably hot weather we had during our stay. Breakfast... | 5 | null |
Charged in Excess
Worst place I have ever stayed at!! Okay, my boyfriend and I have stayed here a few times prior and didn't have a terrible experience (definitely not the greatest though), but this past time ensures that we will NEVER stay here again.
First of all, the king bed we slept on was the most uncomfortable b... | 1 | null |
The hotel NOT soundproof
First the pros:
The room was very clean and the cleaning staff friendly and helpful when we met them in the halls.
The price was reasonable, and there was free parking.
The Giordano's down the street was a fun place to try Chicago deep dish pizza.
The cons:
When we checked in the person at the... | 1 | null |
Best value in Washington
We got this hotel at a cheap rate through the hotel coupon books and it was great value for Washington. Everything in the room was of a good standard, and there is an excellent restaurant on the top floor with wonderful views. We only booked for one night and then decided to stay another but th... | 4 | null |
When you're not nearly full why send a guest to a bad room?
We spent thanksgiving night here. It was clear that the hotel wasn't nearly full so we were annoyed to find that our 7th floor room 774 was as far from the elevator as one can get in this hotel and offered a lovely view of the highway complete with the noise. ... | 3 | null |
Pack your ear plugs!
Booked this hotel through BA.com assuming it must be good and then went on to read some of the reviews on here and wishing I could cancel!
The positives first, at £100 for a family room it's cheap and just 10 minutes or less from downtown DC, the hotel is new and clean with a huge rooms. The metro ... | 2 | null |
Good overall
Hotel is the newest hotel in the Jacksonville airport hotel. So it is very up to date. The room itself is a good size with a living room separated from the bedroom by a partition. Bathroom is really small and carpet is worn in some spots in room. I had an issue with noise coming from a high school basketba... | 4 | null |
This Place Sucks
This was the worst hotel I ever stayed in. There was cockroaches in my first room. I had to move to another room. The rooms were in horrible shape, the walls and doors were dirty and the carpet was extremely dirty. I would never stay here again and never recomend this place to anybody. | 1 | null |
Typical 2-star Super 8
Rooms were adequate at best. Staff was very nice and helpful. Wi-Fi was easy to connect, but slow.
Good location, but a bit more pricey than it should be.
The continental breakfast was below par. Very few choices beyond waffles. | 2 | null |
Wedding Party!
Our daughter recently got married in Fort Worth, TX. I arranged with the staff of the Best Western Fort Worth Inn & Suites to set aside a block of rooms for our out of town family and friends. Mr. Pandya and his wonderful staff went out of their way to make my husband and I and all of our guests feel lik... | 5 | null |
Beware of Valet Parking Charges
If you can book a "valet parking included" package. Parking in central San Francisco is very expensive, especially overnight. Because our car was a SUV we were charged $59.28 per night (incl taxes) and you still have to wait at least 10mins before the car is available. I recommend that y... | 3 | null |
They don't get it ...
Great location; surprisingly quiet considering the hotel is located right next to the Eugene O'Neill Theater. But they don't get the concept of not piling up debris in hallways (had to call twice about that); was a problem getting buckets of ice--management called to apologize and was supposed to ... | 2 | null |
Long Past Its Prime – Not for the Business Traveler
Sadly, this may have at one time been a grand hotel, but that day is long past. It is on the absolutely worst stretch of Market Street in San Francisco. There is nothing along this stretch but boarded up storefronts and a couple strip-joints. Luckily there is a Starbu... | 2 | null |
Historic Elegance at NYC's Finest
I stayed at the Sherry during my last 4-day business trip to NYC. The location was great - right across from the Plaza Hotel, the Apple Store, and a stone's throw to the beautiful shops on Fifth Avenue. When I arrived, I was greeted by a friendly concierge. The elevators are operated b... | 5 | null |
very old hotel
My husband and I went for the marathon and we found this old the hotel, all ancient, old baths, this hotel seems they be used to film old movies
they should remodel evething,becuase is in an excellent location. is clean | 2 | null |
Nothing spectacular
Normal places I stay were booked up. This place is pretty blah. Bathroom was remodeled but paint peeling in room. Bed was ok. Cab service out front was poor. Kinda like a maze to find your room. Would likely not stay here again | 3 | null |
Dirty floors and EXTREMELY rude staff
I liked the layout of the room and that was it. The manager and assistant manager were beyond rude to me my entire stay. They seemed to be in perpetual bad moods - maybe it's the heat and the fact that they have to live in Phoenix? Who knows, but I was promised one rate and then to... | 1 | null |
What a disappointment…
As other reviewer pointed out, this hotel was overrated. It has to be lower than 3 stars, two maybe. There is no way this hotel meets the Crown Plaza standards that I know. The size of room wasn’t too bad but the bedding, mattress, bathroom and other things are so outdated that even though house ... | 1 | null |
Worst experience ever!!!!! They ruin my "special Occasion"!!!!
What it was supposed to be a "very special occasion" turn out to be the worst stay at a hotel I have ever experienced (and I travel a lot)... I call the hotel 4 days in advance to make a reservation. It was going to be my birthday and wanted to have a good ... | 1 | null |
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