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Old hotel in a good location
I stayed in this hotel for one night and I was only impressed by its location. The hotel is old in my ways! Rooms are old, Carpets are all over and old, their staff is old, and there is no wi-fi in the whole hotel I.e. living in the olden days! There are many better hotels in the city which... | 2 | null |
Fairly central and good for the convention centre
This hotel is about 10 mins walk from the convention centre and 15-20 from the Walnut/Chestnut streets area, so a good base for visiting central Philadelphia. The rooms are fairly standard Sheraton and were perfectly clean. There's a very good gym (which I think was ope... | 4 | null |
Good location
The hotel was OK although it looks a little worn out. They have a continental breakfast (waffles, yogurt, cereal coffee and juice), which was well-stocked. The employees were generally nice. It is a great location for Market Square. | 3 | null |
Pleasantly surprised!
I've never stayed at a Springhill Suites. I was pleasantly surprised- especially at the size and design of the suites. Nice bed and bathroom with all the amenities for a business traveler who doesn't like to eat out any more than possible. Convenient to airport and my business sites. Breakfast was... | 5 | null |
Good Marriott. Nothing extraordinary
Stayed here for a night during a wedding weekend.
The room was clean and more than adequate albeit cramped/small given NYC size rooms. A bit smaller than expected in fact - this appears to be a much older hotel that underwent extensive renovation. All in all the room was more than f... | 3 | null |
The Magnolia is the best place to stay in Houston.
Excellent service and a very nice botique hotel. We have stayed here multiple times and we always look forward to our return. | 5 | null |
Well below usual Fairfield standard, rooms very loud
Stayed there upon arrival after transatlantic flight. Location convient nearby I-25 beside a gas station off South Colorado Blvd. First three stories are parking (very narrow ramp), above comes the hotel. Very long waiting times at the two existing elevators. Wi-Fi i... | 2 | null |
Sheraton experience
Our two night stay in the Sheraton Downtown Philadelphia was a sad affair. Housekeeping is all but none existent, beds poorly made, carpets and furniture not cleaned during our stay. The hotel noisy, in need of refurbishment and management needs to pay a great deal more attention. The staff for the ... | 1 | null |
Christmas get away weekend in Chicago :)
If you have a chance to stay at the Swissotel in Chicago, I highly recommend it. The hotel is centrally located. Walking distance to almost everything. The pool is a NOT to miss. One suggestion - if you drink wine - Bring your own bottle with you. $12 a glass is steep for a smal... | 5 | null |
Good stay
Easy access to UPenn campus makes this a no-brainer. Satisfied with a clean, comfortable stay. Not the fanciest place (hotel lobby is ho-hum), and I had difficulty getting the heating in my room to operate properly (hold down the temperature buttons, and you'll need to constantly jack up the temperature to ge... | 3 | null |
Not worth the price
Stayed here for four nights last month as our apt had not yet closed. We normally stay at the Trump, Columbus Circle but they did not have availability and I have to say that I was disappointed in the hotel. The room was beautifully decorated, but looking over a light well and a wall are not what I ... | 3 | null |
Hyatt House; Good Stay!
Great service at this hotel. Check-in was smooth, the amenities were clear and we even had some help from housekeeping as they lent us some cleaning supplies to clean up our rental car after one of my family got sick. The room, booked through Hotwire, was not a suite, but very nice and spacious.... | 4 | null |
EXEXCISE ROOMS ARE IMPORTANT
The management at the Hyatt in Indy need to be aware that exercise rooms are an important element for the business traveller and need daily maintenance. On Wednesday, towels, water and anti bacterial wipes. Thursday, no water, no anti bacterial wipes. On Friday, no water, no towels or anti ... | 3 | null |
Smoking
The last few times I have stayed at this location I have had to walk pass multiple people at the front entrance smoking. I am a double lung transplant. Is it possible your ash trays can be moved from the front entrance? Is it possible there could be signs no smoking at entrance? | 3 | null |
Overall my stay at the hotel was nice. The management and...
Overall my stay at the hotel was nice. The management and staff were very nice and helpful. Complaints are that the amenities were not up to par such as the so called heated pool was not heated and the exercise room only had 3 bikes and one did not work and I... | 3 | null |
Recommended!
This hotel is in a great location. The staff was attentive and the room was great--quiet and large by NY standards. I would recommend this to anyone and will definitely return. | 4 | null |
Not hard to please
Bathroom and beds clean, but travelers should be advised that if there are more than 2 people its almost impossbile to get ready. Besides rooms being extremely small, carpet and draperies were soiled looking. Smell not so nice!!! Stay just left you feeling uneasy. Didn't help that our first impressio... | 2 | null |
Clean, decent - you are paying for location
Overall a clean and decently run place (although the credit card machine was down when we arrived so the front desk staff wanted me to shell out $140 in cash...ummm...no.) Pool was very nice. Rooms are small - double beds, not queen - but very clean and comfortable. Road nois... | 3 | null |
Great Location - Beware the Parking
This hotel is in a great location where you can walk to the major sights in the historic district. The hotel was clean, standard Holiday Inn fare. The breakfast was good, if your rate includes breakfast vouchers, otherwise it is expensive.
The front desk management and their parking ... | 3 | null |
nice front area but experience stops there
booked through priceline and got a good deal, arrived at the hotel to find a cute front desk with a nice looking kitchen. unfortunately my great experience stopped there. room was musty and gave me a dirty feeling. the room attendents use a floral freshner which is sickengly s... | 2 | null |
Staff are very good
I stayed here with my family for 3 nights over the weekend. We paid for an upgrade to the deluxe suite. When we arrived, we were a little disappointed in the room. It was very clean, but felt a bit tired, and for the money we were paying, expected much more. That said, the size was good, and the bed... | 4 | null |
tiny rooms and too much of a hassle
I was really excited to stay at the Stratford after seeing some pictures and review. Yes it is right in the middle of where all the shopping is. If that's what your in SF for then maybe you will want to stay there. The one good thing about the hotel was the staff is friendly. They ha... | 2 | null |
parking
I was there in June for 3 nights. Hotel is so-so, but when I made reservation in October of last year PARKING was free and now they charged $11.50 per night without any info about it. | 2 | null |
Quite a nice place to stay in Dupont Circle / Kalorama
I was part of an interview committee which met candidates in D.C., and the search firm suggested this hotel. Very comfortable, downright luxurious! I had a bedroom and a little office area off the bedroom -- with a view of Connecticut Street.
I would definitely sta... | 4 | null |
Good place to stay
The hotel was very clean, the service was good and the breakfast offered a lot of choices with a nice room and plenty of places to sit. There wasn't anything unique about it and it had the atmosphere of a standard chain hotel. The lobby was nice and the rooms were clean and nicely furnished. Not sure... | 4 | null |
Charming, but Prepare to Pay to Park!
This is a charming old hotel. The oldness of it didn't bother me at all. I was in the South Tower and the room was cavernous. The ceilings very high, the bed very comfortable (however, I was glad I had my own pillow with me). The bathroom spacious and clean. The shower was hot and ... | 3 | null |
wonderful stay!!!
We recently stayed here for a weekend to celebrate 2 teens 18th birthday. The hotel and service was perfect. Location was close enough to walk to many things without being in the crowded touristy Time Square. There are some great restaurants within easy walking distance. Two we loved were Duo and Sush... | 5 | null |
Views versus noise
This was the second time I stayed here. First time my room was halfway down a corridor and was at the back of the hotel. This time I was close to the toilets and over the street and the noise was dramatically different. Banging doors and traffic kept me awake most of the night. But.....I had a view o... | 3 | null |
My first ever Four Seasons experience, simply fabulous
I have stayed at many luxury hotels before but this was a class apart. Everything about my stay was just impeccable. Very polite and competent staff, incredible attention to details! Oh and loved the TV in the bathroom mirror. | 5 | null |
Great value & awesome staff!
While this hotel sometimes bumps up above what I can spend for my work trips, I book it every time I can. It's fairly new & has amazing staff that actually remember you and treat you like a valued customer. They offer a weeknight reception with enough food that I don't usually go out for di... | 5 | null |
Not 4* ( lacking) and beware of desk staff!
Positive: If it wasn't for housekeeping staff, bellman (who when not slugging luggage was polishing doors and windows), men running to/from parking to get and park vehicles this would be a two star at best. These are the people with great personalities and no attitude. My adv... | 2 | null |
Dated, but clean with a couple of issues
Stayed here for a conference at the convention center. rooms were kinda small and dated but clean. Small older flat screen tv in living room but old crt tv in bedroom. TV channels were not labeled correctly on TV. Also, cold water was SCOLDING hot for 10 mins after turning on fa... | 3 | null |
Great Hotel, Very clean, excellent service.
I see some older reviews of this hotel which were not very flatering. To me the hotel was in excellent condition and appeared to have either been freshly remodeled or possibly rebuilt? The exterior and interior were both clean and freshly painted. I liked the fact that the en... | 5 | null |
Do Not Stay Here
I am very disappointed with my recent stay at The Comfort Inn in San Diego. First the rooms looked nothing like they did in the pictures online. I mean nothing like them! The 2nd day we were there housekeeping didn't leave any towels or coffee. I called the front desk but no one ever came so I had to g... | 1 | null |
Ron Burgundy was so right.
My first time in San Diego and I chose a Courtyard Marriott this time because of the great deal they had and positive reviews. The rooms are spacious and tastefully decorated. The room was serviced daily by the sweetest maid in the world. The hotel is close to everything, tourist destinations... | 5 | null |
Beauty Sometimes Skin Deep
Great location for walking around Golden Gate Park and the Haight-Ashbury neighborhood. The building has that old Victorian charm, but the room itself didn't really feel that charming- no art, old TV, worn bedspread and carpeting, but clean. However, it's also nice to be in a local neighborho... | 3 | null |
Poor customer service, lack of attention to detail
My husband is a Platinum member of Marriott Rewards and always books my reservations in his name. This is the first time that the check in staff demanded (I mean that) the confirmation number for me to check in. No other info would suffice, she made me feel like a thie... | 2 | null |
Very Noisy, Poor Service
When I arrived at the hotel at 11 PM on a Monday night, I was first told to stand in line at the entrance because there was some sort of event going on. When the doormen finally realized I was holding luggage, they escorted us into the hotel (and were quite friendly). When we got to the front d... | 2 | null |
Perfect Stay at the New Yorker
After a long but trouble free flight from Birmingham England. Myself 16yr old daughter and sister couldnt wait to arrive in New York (our first trip), arriving Nov 29th to Dec 2nd.
Reception staff couldnt have been more helpful and as the trip was mainly a present for my daughter for her... | 5 | null |
British Chic!
I have stayed at 2 Kit Kemp hotels in London, and this New York hotel was just as wonderful. The staff made us feel special and pampered from the beginning. The rooms were comfortable, like new, spotless, and decorated to perfection. No attention to detail was missed. The feeling was casual and artsy, yet... | 5 | null |
Renior Hotel San Fransisco
Stayed here for one night only - the rooms looked as if they were past their best. Got a shock looking out our window as we were opposite a Sex Cinema. Was wakened up around 4 am by noisy traffic and people. Looked out the window and there were many people sleeping on the streets, alongside t... | 3 | null |
More like a faded apartment complex than a hotel
Old rooms, old tvs, old beds, old furniture, and inferior room build-out (hollow plastic doors & cheap hardware). No soap or shampoo in room. Still, my room was clean. On-site restaurant was low quality. So many other nice options in Phoenix/Scottsdale. | 2 | null |
Great Stay
Everything good to say about my 8 day stay here in mid June. Great staff from the front desk to the maids to the maintenance fellows who quickly and cleanly installed a new air conditioner in my suite's bedroom when the old one died, to the shuttle staff who drove me over to the nearby Hollywood Bowl and pic... | 5 | null |
Excellent Service and Location
What a truly great hotel The Westin Riverwalk is!! The GM, Bill Petrella, made sure every aspect of our stay was outstanding! Mr. Petrella went above the call of duty and his communication skills are second to none. Our room was ready for us upon arrival even though we arrived early. The ... | 5 | null |
It was tired and so was I.
Staying at an airport hotel is never much fun. Staying at this hotel wasn't painful but it reminded of the transient nature of airports. While the desk staff were pleasant, the rooms could have benefited from cosmetic care. Dining options are breakfast and dinner. Having to have lunch by way ... | 2 | null |
Below average
Clean rooms, but be aware some rooms are extremely noisy overnight. We changed rooms after the first night because of a loud, bus sized airconditioning unit attached to the neighbouring building directly outside our window. Sounded like we were on a plane. It did not stop overnight although we were told i... | 3 | null |
Typical Airport Hotel
The Hilton Phoenix Airport is a typical airport hotel - nothing special, but a great location for an early flight, with no parking fees, and a restaurant on-site. The room was clean, albeit sparse. It had a balcony that overlooked the pool, but there were no chairs on it, so you had to take out th... | 3 | null |
Super hesitant, but surprised...still, it ain't the Ritz, people...
My sister and I booked this room via Priceline because we were going to see a show at the Pepsi Center and didn't want to spend big bucks on a room that we were basically going to be changing/sleeping/spending a total of about 8 hours in. I too, had re... | 3 | null |
Don't Stay Here
There are a lot of hotels to stay in New York. I was very disappointed by this choice. The service is not what I have seen from the Ritz in the past. The service was what I would expect at a low budget hotel. The only exemplary service was from the Bellman and doormen...Jose was polite, gave us great re... | 1 | null |
Best Experience Ever
My first time going to Embassy Suite Memphis it was beyond my expectations the rooms were very clean and roomy we went for my son birthday they worked with us on our check in time the people there were very friendly the manager's reception was really nice able to drink as many drink for two ours an... | 5 | null |
Two issues
I didn't expect much from the hotel, but I was still a little disappointed. The location is great, the staff is amazing, and the price is reasonable. So where did this place fail me? Well, there were two deficiencies. The first was the acrid smell that permeated the place. My room was smoke free, but I could... | 3 | null |
Horrible!
I have stayed at this hotel on three separate occasions and on each return trip the service just gets worse. The hotel staff, housekeeping, and management are not guest service oriented. My advise would be to pick a different Joie de Vivre property if you want a great experience on your trip to SF! | 1 | null |
Wonderful experience
From the moment we walked off the street into the lobby we were impressed by this hotel's elegance. It was large and consisted of a very tastefully decorated lounge area complete with a library (if you borrowed a book and didn't finish it on departure, you could take it with you and leave one of yo... | 5 | null |
So disappointed.....
Over the years, I had stopped by The Menger for drinks on several occasions and was excited to finally have a chance to stay at this beautiful historic hotel. Unfortunately, my visit was extremely disappointing and it started at the front desk. The clerk wasn't rude, but not friendly at all and ver... | 1 | null |
Nice Hotel, ok location
This hotel is steps from the Powell Street (@ Market) Muni stop so it is convenient. The surrounding neighborhood varies between ritzy and dodgy. The hotel itself is nice, boutiquish, but I could see how anyone could easily get in. Having siad that I did feel safe. The hotel actually has rooms f... | 3 | null |
Great location, upbeat property -
I found PUBLIC Chicago on a Priceline bid. It's an old property that was completely renovated and updated, with a very "IKEA"-looking decor. While smaller, the room had cool lighting features and low beds (really thick mattress, no box spring), while made the room look and feel larger.... | 4 | null |
Free wine but that is all
Nice location near Union Square in San Francisco. Rooms are clean. Friendly staff. Free evening wine from 5 to 6, but no breakfast. Coffee available and water in the lobby at times. Vintage old hotel, front rooms face the street and you can hear the cable car bells as the cars run up and down ... | 3 | null |
Good location
I stayed here for one night while in town for business. It was an "above average" Days Inn. The beds were very comfortable. Decently sized rooms. I felt a little unsafe though because as some other reviewers wrote, the door hinge did not lock and was on the verge of breaking off. I notified the front desk... | 3 | null |
Don't stay here
Rooms run down and poor
Not worth the price
Avoid this place | 2 | null |
We Keep Coming Back
I don't know if Hotel Commonwealth is considered the best in Boston. But I really don't care since it is perfection in every way. The front desk staff are peerless in their willingness to help. When I needed to find a particular gift for a relative, I asked for some suggestions as to where to purcha... | 5 | null |
I Don't Do Dirty!
First of all when I booked my room, it was one price and when I got to the hotel it was another price. The young lady refused to changed the price. When I went into my room, the ceiling had water damage, paint was peeling off the ceiling, the carpet had large spots of waste as if it had never been sha... | 1 | null |
Nothing special
My husband & I stayed at this Holiday Inn for one night recently. We slept alright & felt safe (that's mostly what we look for in a hotel on a short trip like this), but the hotel is showing it's age and just wasn't that inspiring.
The rooms have been slightly updated, but the decor was not current and ... | 3 | null |
Nightmare
God, that was terrible. First of all, it was not cheap at all. Compared to it's quality it's a huge amount of money. I stayed there for 2 nights and I was dying to get out of that hotel as soon as possible. To stay that lobby is dirty is a little bit underestimation. The red carpet of the lobby will soon be b... | 1 | null |
Looks posh, offers little
Stayed here for one night, till my favorite (Springhill ) had vacancies.
It looks posh from the outside and in the lobby. The rooms look like in a 4 or 5 star hotel. If you dont look too closely. Compared to, say, the Fairfield, its definetly poshier. Thicker carpet, sombre colors. Room half ... | 2 | null |
Great Experience!
Very helpful hotel staff and very nice stay. I really appreciated the staff being so accommodating about my Living Social Coupon. | 5 | null |
Great Stay
Great Location. Enjoy staying in Westin Hotels and was not disappointed with my stay. Excellent location attractive lobby, friendly staff and spacious rooms. Atrium lobby unique gave you the feeling you were not staying in a city hotel. Only negative is the additional charge for Wi Fi otherwise perfect. | 4 | null |
Great value
First and foremost I think this hotel is great value for money - the location is perfect and I know when I was looking, other hotels in this area are much more expensive.
My husband and I took MUNI from the airport to the hotel without problem at all. It is a short walk uphill from the Powell St station, w... | 5 | null |
Must stay here if you want....
First class service: from the front desk, all staff we encountered. Even when placing our room service orders the person was helpful, friendly and classy. The wait for all food was 20 mins or less! And the presentation/set up of our order was great!Our room was comfortable & enjoyed using... | 5 | null |
Expensive Disappointment
Not sure where these Average, Very Good & Excellent ratings come from. This hotel was the biggest lodging disappointment of my 40+ years of international travel. This is only the 1st negative hotel review that I have ever written, so I don't generally see myself as a complainer. Usually if the ... | 1 | null |
Great Place to Stay in Chi town!
Great hotel! Nice really clean, nice rooms with fridge and microwave, you can open the windows for fresh air and walk to everything! Right near tons of outdoor shopping and more! I'm staying here if I go back! | 4 | null |
Great Service very Accomodating
We stayed in Seattle September 2012. This Quality Inn hotel is clean with a nice indoor pool. Close to the Space Needle and restaurants. Initially not pleased with our room in terms of updating and size but we were quickly updated with a nice room. Front desk staff Sue and Adrew were ext... | 3 | null |
Motel 6 Has Bigger Rooms Than This Best Western
I stay over 60 nights a year at Best Western, and this is the worst one I have ever stayed in. The non-smoking room smelled like cigarettes and I called and they said they would come check! I said well can we try a different room? They were like well come down here and we... | 1 | null |
The Best in Windy City
Tremendous new hotel in Chicago. My last review was of a miserable experience in London and its refreshing to rave rather than complain!! Blu is outstanding in every way, from arrival at the front door to checkout/departure, particularly the staff who go out of their way to make the stay great. T... | 5 | null |
Miss college? Get Ready for a Worse-Than-A-Dorm-Room Experience
My husband and I were unpleasantly surprised with pretty much every detail of this hotel. Seattle is a city in which you need a car but prepare to park over two blocks away from the hotel and haul your bags back to check in. Once in the room, don't think y... | 1 | null |
Great Wharf location; usual Courtyard quality
We stayed five nights in mid July 2012. Quality is just like any other Courtyard, except no pool. Hotel seemed very recently updated. Reasonably priced for Wharf area. Our room was actually surprisingly large for price, season, and area. Staff entirely helpful.
Most of the ... | 4 | null |
Nice stay, great staff, needs a face lift
I stay at this hotel for business. It's a nice place, wine happy hour is a good touch, and the staff is wonderful. For a business stay it works well. The furnishings seem a bit dated, could use a face lift and update. But overall this is a decent hotel choice. But there are man... | 3 | null |
Denver stay
Very friendly people. The concierge and shuttle folks were extremely helpful and actually seemed to want to help and be of value. When the concierge was not there, the front desk folks really helped out. Really enjoyed the cookies and milk provided at night. The breakfast was very filling and appreciated. | 4 | null |
Never Again
Let's just say that we (colleagues and I) only stayed here because the rooms in NYC were extremely expensive.
Let's start with some minor glitches; $15 for internet - should be free these days, there was no clock in the room, the bathroom was so small you had to move the wastebasket around to make room to u... | 1 | null |
Sandy's treatment
My uncle and I stayed here for 2 nights last Oct 29,30 that was when Hurricane Sandy visited New York. we were safe and sound just staying the whole night enjoying the complimentary internet while tuning on the TV. the butler service was outstanding. they helped us fix our flight schedule because it w... | 5 | null |
Good location - small rooms, dim lighting throughout hotel
The Service was professional and courteous, rooms were clean and modern, the location for central park is nearly ideal. Less than 5min walk. The bed was extremely comfortable.
However,
The entire hotel is very dimly lit. from the lobby to the rooms. Natural day... | 3 | null |
Staying in Columbus, Oh
We stayed on Sat. night at Comfort Inn in Columbus---it was good from the gitgo---Check in was quick, room was clean and in order, breakfast was organized & varied, so it was easy to get in and out---the staff is working to please and it shows. We will be back. | 1 | null |
A week in New York
Spending a week in New York I went to the Courtyard with my children. It is nearly ten years now that I spend almost all my business trips in Marriott hotels. Unfortunately, this one was one of the poorest. The hotel is very small, small entrance, small fitness room, small restaurant and no pool at a... | 3 | null |
Terrible Stay!
Went for our 1 year wedding anniversary a few days after we had stayed at the andaz in west Hollywood where they complimentary upgraded us to a huge 2 full bathroom suite. Andaz San Diego wouldn't do that. They claimed they were giving us a slightly bigger room than we had booked. Doubtful. Our room wasn... | 2 | null |
trip with hubsand
we stayed here for 2 nites. the rooms are small, bathrms tiny. wasnt happy. the parking garage is 1 block from hotel. they precharge u credit card 60 until u check out incase u damage or smoke in the room. the hotel is a nonsmoke hotel. thats fine my hubby went outdoors. do not make with hotel.com the... | 3 | null |
HORRIBLE EXPERIENCE
I booked my hotel through Expedia's unpublished rates and ended up with Best Wester PLUS President Hotel. I was super excited about it because it looked awesome and was in a great location. The day I was supposed to fly out, my flight was canceled and I could not get out to NYC until 2 days later; s... | 1 | null |
Not great
This hotel is not really in the heart of Boston and as such is way overpriced. The quality of the rooms, beds and bathrooms are ok but nothing special. As the hotel is a bit out of town they seem to think that they have a trapped audience, and as such the prices they change for breakfast are insane. For two p... | 2 | null |
bad news
If you ever stayed when it was Crowne Plaza it is not the same place any more
Dirty,noisy,cold food no restaurant room was not ready for checkin and the caliber of people that were hanging around the area were scary
Looks like a homeless shelter | 1 | null |
Spend a bit more and stay elsewhere.
My wife and I booked this hotel for a short stay visiting our daughter who lives in manhattan and chose it as it is a short walk from her apartment.
First of all the photos are deceptive and it is amazing what a good wide-angle lens can do. Our room was a 'standard room' - #417 on ... | 2 | null |
Fantastic Location
When we arrived at the hotel we were checked in very quickly and this was at about 2.30pm, despite being at the end of a rather large queue it didn't take long to be seen.
The hotel room was perfectly adequate, and was clean with really really comfortable beds.. The shower was also quite powerful whi... | 3 | null |
stay at embassy
rooms are very spacious ,,, i think i got value for what i paid for ,, i knew that i would be using taxis etc and spending a lot of time sightseeing,,so i was never going to spend 24/7 in my room..i paid 95 dollars a night and was very happy with the value,,the location is not downtown but you pay 300 b... | 3 | null |
Would not stay here again...
My daughter, fiance and I just stayed there 3/10/12. We knew this was less expensive than the hotels we usually stay in on the riverwalk, but this was pretty bad. I know it isn't a converted motel as someone previously stated, but it certainly gave you the feel of a raunchy motel. And if I ... | 2 | null |
Excellent service makes up for the dated design
The Ritz certainly has an incredible location! It was a tranquil escape from the crazy throngs of people over St. Patrick's Day weekend. We had two adjoining suites with friends which was very convenient. The service was impeccable. The concierge was particularly helpful ... | 5 | null |
Comfortable, Cool, Cordial
I figured out why I like staying in Hyatt hotels much more than Hiltons: room size. My standard room was proportioned to allow room to move and relax. I was on the 28th floor, which gave me a longer ride in the glass elevators several times a day. Loved. The decor of the room was stylish with... | 4 | null |
Way better than a chain hotel
We found the hotel on google maps because we were looking for something that was central. We happened on this hotel, and what a find this was. The location is amazing - the transit store is next door so you can get the information you need and buy a pass. We opted for the 4 day pass (15$) ... | 5 | null |
Annoying city hotel
I don't stay in city hotels all that often, but I get the feeling this one is par for the course - small, no breakfast, and feels that charging for every little thing makes it classy instead of annoying. While overall the hotel did the job - the convenience of my conference beat out the rest of the ... | 3 | null |
A bit rough around the edges
This was our third stay in the last 3 years. While still a great, funky place, things were far from perfect. The furniture in our room was pretty beat and there was rust around the sink in the bathroom. However, for the price ( we payed $120) you get happy hour nightly, daily paper and morn... | 3 | null |
Would have been perfect
I stayed here July 2012 with my husband and two children. The hotel was in a good location, not too far to walk to Times Square and close to subways. Hotel was very clean and the room we had was great, wasn't tiny which in NYC is a bonus! The breakfast was great, there was something for everyone... | 5 | null |
I didn't have the experience that everyone else had...
When I arrived at the hotel there was no one available to assist me with my luggage. Checking in was lack luster. The person at registration was supposed to get back to me about something and never contacted me. The room was small and cute but there was no place to... | 2 | null |
Good, central place to stay
I stayed here for 2 nights in February 2012 and had a fine stay. I was originally put in a room with a view on a construction site, that reeked of bleach. I immediately called down to the front desk and complained about the smell and the kindly and swiftly moved me to another room, slight bl... | 4 | null |
Amazing Pool and Resturant
We had a small birthday party for a twelve year old here, and stayed in a room that has two separate king bedrooms, a sofa pull out. It is on the fourth floor, so out of the way, but good with kids... There is a TV in each room and and the living room. The grown ups could take one room, and w... | 5 | null |
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